HP 24wd
Contents
1. SJ T 11363 2006 X RoHS 2003 1 27 2002 95 EC it Disposal of Waste Equipment by Users in Private Household in the European Union This symbol on the product or on its packaging indicates that this product must not be disposed of with your household waste Instead it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling or waste electrical and electronic equipment The separate collection and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment For more information about where you can drop off your waste equipment for recycling please contact the local city 22 C Troubleshooting Solving common problems Shown below are possible problems reasons and recommended solutions Problems The LED power indicator is not lit Nothing displayed on the screen Blurred or dark image Image2. SCL for DDC 1 5 6 10 11 15 VGA Interface 14 PN SIGNAL 6 onc clock 8 NoConect o MWDSDmai DVI Interface 32 51 24 03 3 335 4 49 UNC THREAD PIN L905 N c A Ur ei E vw uin EEC EO OTOT ej 09 va LUTT s fy Nt i p A t w U H J iz L905 PIN 24 36 83 5 4 Panel testing The ratio of valid pixels on each LCD screen reaches 99 99 or higher However less than 0 01 of the pixels may cause dark dots displayed on the screen 15 A Safety and Maintenance Guidelines Important Safety Information A power cord is included with the monitor If another cord is used use only a power source and connection appropriate for this monitor For information on the correct power cord set to use with the monitor refer to the Power Cord Set Requirements section in Agency Regulatory Notices Warning To reduce the risk of electric shock or damage to the equipment Do not disable the power cord grounding feature The grounding plug is an important safety feature Plug the power cord into an easily accessible grounded outlet Disconnect the power from the equipment by unplugging the power cord from the electrical outlet For your safety do not place anything on power cords or cables Arrange them so that no one may accidentally step on or trip over them Do not pull on a cord or cable When unplugging from the electrical outlet grasp the co
3. The operational status of your monitor will be displayed when you power on your monitor To select the positions where the status information is displayed Monitor Status Top Middle Bottom Off The factory default setting is Top Mode Display Controlling some OSD menu functions such as brightness contrast and color temperature on DDC CI support your computer is allowed This feature can be set as On or Off The factory default setting is On Power on off the indicator LED on Bezel Power LED the power button If the indicator is set as Off it will be off all the time The following timer adjustment Sleep timer menu options are available Set current time to set the current time in hours and minutes Set sleep time to set the desired time when your monitor works under the sleeping mode set On time to set the desired time when your monitor is awakened from the sleeping mode Timer Set On or Off status for the Sleep Timer The default setting is Off Sleep Now to activate the sleep mode for your monitor selects the language in which the ES Language OSD menu is displayed The factory default is English G intonation To select and display important information about your monitor ill MEM The factory n will be When the monitor is connected to two active and valid video sources itching between the video input 4 SWI mu on source is available
4. Switching the video input signal sources may take you several seconds Chapter V Technical Information 5 1 Factory preset display mode 2 oxone ass 7008 s sOXsoQ60Hz area 6087 4 i0MX G8Q6DHz asses 60008 fs 1280x720 60Hz 4500 6000 6 ie0xi Q oH ess eoo 8 te00xe00 e0Hz 6000 6000 fo tea0xtoso eoHz es eoo Note The factory preset display mode is subject to change without notice 12 5 2 Product specifications Size Max resolution Hecommended resolution Horizontal frequency Vertical frequency Viewable size Viewable angle Pitching angle Pixel frequency OSD functions Size Packing Net weight Gross weight Power supply Altitude under operational condition Altitude under storing condition Input signal Contrast Brightness Response time Color displayed Power max Operational environment Storing environment 5 to 15 Brightness Contrast Image Control Languages Color Management Information Factory Reset Input Control Exit 630 L x 119 W x 479 H mm 3 6 KG 5 6 KG 16 7M Temperature 5 35 C humidity 2096 8096 Temperature 20 60 C humidity 1096 8596 13 5 3 Signal cable connector Red Signal Green Signal Blue Signal Ground Cable testing 6 Red Signal Ground Green Signal Ground 8 Blue Signal Ground 9 5VDC Null Ground SDA for DDC Horizontal synchronization Vertical synchronization
5. Ere nee oF CRE Se oo eS Goa r o gp Jr SEAT ra oi OLE pe Cre OR HOPES HG O0 Se ce gi dog io s L ig Cua s Overview of the ports of the monitor 1 DC power supply input 2 DVI signal input 3 VGA signal input 2 3 Disconnect the pedestal for shipping Press the clip button on the pedestal and remove the pedestal from the stand Chapter Ill Monitor overview Overview of front panel controls E GJ OK b a ae Control Function 1 Menu Opens selects or exits the OSD menu 2 Minus If the QSD menu is on press to navigate backward through the OSD menu and decrease adjustment levels If the OSD menu is inactive press to activate the volume adjustment bar Press or to adjust the volume select models p TETUR If the OSD menu is on press to navigate forward through GJ ource plus the OSD menu and increase adjustment levels If the OSD menu rs inactive press to activate the source button that chooses the video signal input VGA or DVI If the OSD menu is on press to select the highlighted CG OK Auto OK menu item If the OSD menu is inactive press to activate the auto adjustment feature to optimize the screen image 5 b Power Turns the monitor on or off 6 Power LED Blue Fully powered Amber Sleep mode Flashing Amber Sleep Timer mode Chapter IV Operational Instruction 4 1 Power ON OFF Switch Press this button
6. HP 24wd LED Backlit Monitor User Guide 2012 Hewlett Packard Development Company L P Microsoft Windows and Windows Vista are either trademarks or registered trademarks of Microsoft Corporation in the United States and or other countries The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein This document contains proprietary information that is protected by copyright No part of this document may be photocopied reproduced or translated to another language without the prior written consent of Hewlett Packard Company First Edition October 2012 Document Part Number 715991 001 Chapter I Introduction 1 1 Features M Multilingual OSD adjustment M Compatible with IBM VGA extended VGA VESA VGA SVGA XGA and SXGA modes M Wide range of applicable voltages AC 100 240V 50 60Hz enables direct use without any setting M Plug and play VESA DDC1 2B Standard Compatible with Windows 9x 2000 XP 7 Vista operation systems 1 2 Check list Please make sure the following items are included with your LCD monitor The monitor and the pedestal Lower stand Power cord Adapter VGA cable DVI cable Optional Documentation and software CD Setup poster Warranty certifica
7. ay contact the customer service department by visiting HP technical support website at www hp com support Select the country territory where you are Follow the link to visit pages applicable to your monitor Preparing to Call Technical Support If you cannot solve a problem by using the troubleshooting tips in this section you might have to call technical support For technical support contact information refer to the printed documentation included with the monitor Have the following information available when you call Information menu Monitor model number located on label on back of monitor Monitor serial number located on label on back of monitor or in the OSD display in the Purchase date on invoice Conditions under which the problem occurred Error messages received Hardware configuration Name and version of hardware and software you are using Locating the Rating Label The rating label on the monitor provides the product number and serial number You may need these numbers when contacting HP about your monitor model The rating label is on the back of the monitor 24
8. dth Fill to Aspect Ration image is sized to fit the screen and maintains proportional image Adjusts the screen imageto look Sharppness sharper or soft Dynamic Contrast Turns Dynamic Contrast Ratio On y or Off The factory default is Off Provides a menu for adjusting the Midi MEM on screen display OSD control OSD position To adjust OSD position for your monitor To adjust the visual position of the OSD menu to the right or left of the screen The factory default horizontal position value is 97 gt Horizontal OSD Position To adjust the visual position of the OSD menu up or down the screen The factory default vertical position value is 13 Vertical OSD Position 5 le E 8 G s fl T To adjust the transparency to OSD Transparency enable transparent background information under the OSD To set the OSD display time in OSD Timeout seconds after the last pressing the button The factory default setting is To select the function of power Management management for your monitor To enable the energy saving function Select Power Saver On off The factory default setting is On Restores power to the monitor following an unexpected removal of power Select Power On Recall On Off The factory default is On The resolution refresh rate and frequency information will be displayed when the OSD main menu is accessed Please select On or Off as the factory default on off setting
9. e problems of this kind Make sure the graphic card supports optimum resolution Make sure latest applicable driver for graphic card is installed For HP and Compaq systems you may download the latest applicable graphic card drivers at www hp com support For other systems visit the websites for your graphic card To enable the plug and play feature for your monitor you should have plug and play ready computer and graphic card Please contact the manufacturer of your computer Check the video cable of your monitor Make sure there are no bent PINs Make sure the HP monitor driver is installed You may download the HP monitor driver at www hp com support 23 Problems Withering flicker or moire effect The Sleep Mode is always enabled for the monitor yellow LED Solutions Continued Keep the monitor away from electric devices that may cause possible electrical interference Use the maximum refresh rate of the monitor under current resolution Make sure your monitor is powered on The graphic card of your computer should be secured in the slot Make sure the video cable of your monitor is correctly connected to your computer Check the video cable of your monitor Make sure there are no bent PINs Make sure your computer is working normally Press the Caps Lock key on your keyboard and have a look at the Caps Lock LED available on most keyboards The LED will light or fade out Contacting Support You m
10. et 1 8 m and 12 feet 3 6 m If you have questions about the type of power cord to use contact an authorized HP service provider A power cord should be routed so that it is not likely to be walked on or pinched by items placed upon it or against it Particular attention should be paid to the plug electrical outlet and the point where the cord exits from the product Japanese Power Cord Requirements For use in Japan use only the power cord received with this product CAUTION Do not use the power cord received with this product on any other products Product Environmental Notices 19 ENERGY STAR Qualification HP Displays marked with the ENERGY STAR certification mark meet the requirements of the U S Environmental Protection Agency EPA ENERGY STAR program The EPA ENERGY STARG certification mark does not imply endorsement by the EPA As an ENERGY STAR Partner Hewlett Packard Company has determined that this product meets the ENERGY STAR program requirements for display energy efficiency The following ENERGY STAR Q certification mark appears on all ENERGY STAR qualified displays The ENERGY STARG program specifications for displays and computers were created by the EPA to promote energy efficiency and reduce air pollution through more energy efficient equipment in homes offices and factories One way products achieve this goal is by using the Microsoft Windows power management feature to reduce power consumption when
11. for each device e Install your monitor near an outlet that you can easily reach Disconnect the monitor by grasping the plug firmly and pulling it from the outlet Never disconnect the monitor by pulling the cord e Turn your monitor off when not in use You can substantially increase the life expectancy of your monitor by using a screen saver program and turning off the monitor when not in use Note The HP Warranty does not cover monitors with a burned in image e Slots and openings in the cabinet are provided for ventilation These openings must not be blocked or covered Never push objects of any kind into cabinet slots or other openings e Do not drop your monitor or place it on an unstable surface e Do not allow anything to rest on the power cord Do not walk on the cord e Keep your monitor in a well ventilated area away from excessive light heat or moisture e When removing the monitor base you must lay the monitor face down on a soft area to prevent it from being scratched defaced or broken Cleaning your monitor 1 Turn off the monitor and the computer 2 Unplug the monitor from the wall outlet 3 Clean the monitor plastics with a clean cloth dampened with water 4 Clean the monitor screen with an antistatic screen cleaner CAUTION Do not use benzene thinner ammonia or any other volatile substances to clean the monitor or the screen These chemicals may damage the cabinet finish as well as the screen Shipping the mon
12. is not centered The screen display input signal is out of the valid scope Blurred and ghost image The optimum resolution of the monitor is not available Plug and play is not available Solutions Ensure the Power button is switched on and the power cord is properly connected to the grounded power outlet and the monitor Select Management in the OSD menu before selecting the power indicator on the panel Check if the Panel Power Indicator is set as Off If so set it as On Connect the power cord Power on the device Connect the video cable correctly For more information see Installation chapter Press any key on your keyboard or move your mouse to disable the screensaver Press the Menu button to activate the OSD menu Select Image Control Then select Horizontal Position or Vertical Position to adjust the position of the image Connect the monitor VGA signal cable to the VGA connector on the computer Be sure that the computer power is off while connecting the video cable Enter Safe Mode after your computer is restarted Apply the setting supported by your monitor See table 5 1 in Chapter 5 B Factory Preset Display Mode Restart your computer to activate the new setting Adjust the contrast and brightness controls Make sure no extension cord or switch box is used HP suggests you to connect your monitor to the graphic card output port on the back of your computer For VGA input Auto adjustment will solv
13. itor Keep the original packing box in a storage area You may need it later if you move or ship your monitor To prepare the monitor for shipping refer to Chapter 2 Disconnect the Pedestal for Shipping 18 B Agency Regulatory Notices Federal Communications Commission Notice European Union Regulatory Notice Korean Notice Japanese Notice 3 BB KER CHAT SCEARBWELTWETA TORENS TLELaEBILRLCGSRSnT Se HOF CEMHVET MISA BIT ELL MY RLS LT FEL VCCIB Power Cord Set Requirements The monitor power supply is provided with Automatic Line Switching ALS This feature allows the monitor to operate on input voltages between 100 120V or 200 24 0V The power cord set flexible cord or wall plug received with the monitor meets the requirements for use in the country where you purchased the equipment If you need to obtain a power cord for a different country you should purchase a power cord that is approved for use in that country The power cord must be rated for the product and for the voltage and current marked on the products electrical ratings label The voltage and current rating of the cord should be greater than the voltage and current rating marked on the product In addition the cross sectional area of the wire must be a minimum of 0 75 mm or 18 AWG and the length of the cord must be between 6 fe
14. rd by the plug To reduce the risk of serious injury read the Safety and Comfort Guide It describes proper workstation setup posture and health and work habits for computer users and provides important electrical and mechanical safety information This guide is located on the Web at http www hp com ergo and or on the documentation CD if one is included with the monitor CAUTION For the protection of the monitor as well as the computer connect all power cords for the computer and its peripheral devices such as a monitor printer and scanner to some form of surge protection device such as a power strip or Uninterruptible Power Supply UPS Not all power strips provide surge protection the power strips must be specifically labeled as having this ability Use a power strip whose manufacturer offers a Damage Replacement Policy so you can replace the equipment if surge protection fails Use the appropriate and correctly sized furniture designed to properly support your HP LCD monitor WARNING LCD monitors that are inappropriately situated on dressers bookcases shelves desks speakers chests or carts may fall over and cause personal injury Care should be taken to route all cords and cables connected to the LCD monitor so that they can not be pulled grabbed or tripped over 16 Safety Precautions Use only a power source and connection compatible with this monitor as indicated on the label back plate of the monitor Be sure
15. te Optional Kj E E E AA SAN amp If any of these items are missing please contact your dealer for technical support and custom service Note Be sure to save original box and all packing materials for future transport Chapter Il Installation 2 1 Install the pedestal Please follow the steps illustrated below to install the pedestal 2 2 Connect your monitor to your computer 1 Power off and unplug your computer 2 Connect the 15 Pin ends of the signal cable to the VGA port of your monitor and the VGA OUT jack on the back of your computer Secure the screws on both ends of the signal cable 3 Connect the round end of power adapter to the monitor then connect one end of the power cords to the power adapter and the other end to the nearest electrical outlet 4 Power on your computer and monitor If your monitor displays an image the installation has been successfully done If the monitor does not display any image check all the connections Cautions 1 For installation please complete signal cord connection before plugging the power cord into the electrical outlet to avoid damaging the monitor 2 During installation please support the front frame with your hand at its center of gravity to avoid dropping and damaging the monitor as E a uoascognsesdogs i Pu prp au ean rn CEO Re
16. the product is notin use The power management feature enables the computer to initiate a low power or sleep mode after a period of user inactivity When used with an external ENERGY STAR qualified display this feature also supports similar power management features for the display To take advantage of these potential energy savings users should use the default power management settings that are provided with ENERGY STAR qualified computers and displays The default power management settings on ENERGY STARG qualified computers are preset to behave in the following ways when the system is operating on AC power Turn off an external display after 15 minutes of user inactivity Initiate a low power sleep mode for the computer after 30 minutes of user inactivity ENERGY STAR Q qualified computers exit the low power sleep mode and ENERGY SI AR Q qualified displays resume operation when the user resumes use of the computer Examples include the user pressing the power sleep button receiving an input signal from an input device receiving an input signal from a network connection with the Wake On LAN WOL feature enabled etc Additional information on the ENERGY STARG program its environmental benefits and the potential energy and financial savings of the power management feature can be found on the EPA ENERGY STARGQ Power Management Web site at http www energystar gov powermanagement 20 HP Recycling Program HP encourages customers
17. the total ampere rating of the products connected to the outlet does not exceed the current rating of the electrical outlet and the total ampere rating of the products connected to the power cord does not exceed the rating of the power cord Look on the power label to determine the ampere rating Amps or A for each device Install your monitor near a power outlet that you can easily reach Disconnect the monitor by grasping the plug firmly and pulling it from the outlet Never disconnect the monitor by pulling the cord Do not allow anything to rest on the power cord Do not walk on the cord 17 Maintenance Guidelines To enhance the performance and extend the life of your monitor e Do not open your monitor cabinet or attempt to service this product yourself Adjust only those controls that are covered in the operating instructions If your monitor is not operating properly or has been dropped or damaged contact your HP authorized dealer reseller or service provider e Use only a power source and connection appropriate for this monitor as indicated on the label back plate of the monitor e Be sure the total ampere rating of the products connected to the outlet does not exceed the current rating of the electrical outlet and the total ampere rating of the products connected to the cord does not exceed the rating of the cord Check the power label to determine the ampere rating AMPS or A
18. to power on off your monitor Note The ON OFF switch does not disconnect your monitor from the main voltage To completely disconnect the main voltage please remove the power plug from the socket 4 2 Power indicator The power LED is blue when the monitor operates normally If the monitor runs in power saving mode this indicator changes to amber When the monitor is turned off this indicator is unlit 4 3 Menu features All the following features of your monitor can be accessed and adjusted by using the on screen display menu system 1 If your monitor is not powered on press the Power button to turn it on 2 Press the Menu button to activate the OSD menu The OSD main menu will be displayed 3 To view the main menu or submenu press the on the front panel of your monitor to scroll up or the to scroll down Then press the OK button to select a highlighted function When the highlight scrolls down to the bottom of the menu it returns to top of the menu When the highlight scrolls up to the top of the menu it returns to bottom of the menu 4 To adjust the selected option press the or button 5 Select Save and return If you do not want to save the setting select Cancel from the Submenu or Exit from the main menu 6 Press the Menu button to exit from the OSD menu 4 4 OSD operational instructions option To adjust the brightness level of the Brightness screen The fac
19. to recycle used electronic hardware HP original print cartridges and rechargeable batteries For more information about recycling programs go to http www hp com recycle Chemical Substances HP is committed to providing our customers with information about the chemical substances in our products as needed to comply with legal requirements such as REACH Regulation EC No 1907 2006 of the European Parliament and Council A chemical information report for this product can be found at http Awww hp com go reach Restriction of Hazardous Substances RoHS A Japanese regulatory requirement defined by specification JIS C 0950 2005 mandates that manufacturers provide Material Content Declarations for certain categories of electronic products offered for sale after July 1 2006 To view the JIS C 0950 material declaration for this product visit http www hp com go isc0950 2008 HRILAS E Bm BE JISCOPOMARENELL 2 i8 S3 IX 20065E7H 1B ELIT Rie ed TR SL TR Pene O FE XE T S MAOSAI CEL TARRATCHEHITONELKL RHORMRAA LDSELTIZ www hp com go jiscO950e S BRL TEAL 21 LCD mem co x ed edee O SJ T11363 2006 X
20. tory default range is 90 To adjust the contrast level of the Contrast screen The factory default range is 80 Selects the screen color The Color factory is 6500K or Custom color depending on the mode EMEN Warm 5000K Changes color to slightly reddish white BEEN Standard 6500K Uses standard colors default BENE Cool 9300K Change color to slightly blueish white selects and adjusts your own color scales Hed Color sets your own red color levels Custom RGB Green Color sets your own green color levels Blue Color sets your own blue color levels To adjust the image on the screen The ambient brightness sensor can also be enabled or disabled only applicable to some models To automatically adjust the image Auto adjustment on the screen only applicable to VGA input To adjust the clock phase of the screen Clock and Phase This adjustment eliminates all horizontal noises to enable clearer and more lifelike images and characters only applicable to VGA input To adjust the horizontal position of Horizontal position an image only applicable to VGA input To adjust the vertical position of an Vertical position image only applicable to VGA input Selects the method on how displayed information on the monitor will be formatted Select Fill to Screen image fills the entire screen and may look distorted or Custom Scaling elongated because of non proportional scaling of height and wi
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