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        Toshiba NVSPRO8 2U 12TB
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1.     Create Custom Auto Sequence    From the Display screen  click Setup    Click General    Click Sequence Setting    Click individual cameras in the left pane or click Select All to include all cameras in the sequence   Select an Interval time  in seconds  to display each screen in the sequence    Select screen division options for appropriate cameras    Click OK  click Apply  then click Exit Setup     31472AB    SCHEDULE SETUP       Recording Schedule  The Recording Schedule window allows you to create different recording schedules based on the day  time  and type of recording  desired  In addition  this window contains the System Restart options     Single Day Selection   Multi Create Special Day    Recording schedule window Day selection recording schedules    Recording      Sensor  Day of week       SUN   MON   TUE WED   THU   FRI   SAT Single Selection Mode   Restart setu    Recording schedule    Normal Day Mode      3401422011               Recording mode options Emergency IP setup    50    Sensor Schedule    The Sensors will supersede all other types of recording modes  Motion and Continuous   Regardless of the recording schedule of a  particular camera  if a sensor event occurs the associated cameras will begin recording as a Sensor Event  Sensor Recordings will be  flagged and searchable using the Index Search Mode  Cameras are associated to sensors in the Camera Setup menu          Single Day Selection   Create Special Day  Sensor schedule window Multi Day selectio
2.     None gt  Mot Connected  Position 1   None gt    None gt  Not Connected  Position  2   None gt    None gt  Mot Connected  Position  3   None gt    None gt  Mot Connected  Positions  4   None   None Mot Connected  Position 5   None gt    None gt  Mot Connected  Position  6   None   None Mot Connected  ls  a e        Non Decoding Mode   Enable  Disable Live Video  check boses to the left of camera names to enable live video display     fa Apply Selection   Apply All      Disable Enable Live Video    e To disable the live view of a network device  to conserve resources   unselect the check to the left of the Camera Name  The  camera channel will display    Non Decoding Mode Enabled    on a black background    e To enable the live view of network device  select the check box next to the Camera Name that you want available for live video    display     Displaying More Columns    The Camera Configuration tab can be customized to display the information you use most  Click Select Column to add or remove    specific columns           Select Column          Lapture FPS  Record FPS  Schedule   Manufacturer    Model    Capture FPS  Record FPS  Schedule  Manufacturer  Model    42    IF Address   Port Number  e Resolution  w  Record FPS  w Frame Rate    e Codec  Guality    PTE Apply   Select Column    IP Address Codec  Port Number Quality  Resolution PTZ  Record FPS   Frame Rate    Accessing the Configuration Menu    Use the Surveillix interface to access basic network device menu func
3.    Instant Recording can be used  for example  when a suspicious object or person is detected and you want to flag that section of video for  easy retrieval at a later date        Activate Instant Recording    1  From the Display screen  right click the camera on which to enable instant recording and choose Instant Recording  or  double right click   An INSTANT label will be placed on the upper right corner of the video     2  To turn the Instant Recording Option off  right click the camera and choose Instant Recording  or double right click      Searching    Instant Recorded    Video    1  From the Display screen click Search   2  Click Index Search   3  Select the Instant Recording option  See the Search chapter for more information     31472AB 63    SEARCH    This chapter includes the following information     64    Search Overview  Daylight Saving Time  Index Search  Preview Search  Graphic Search  Motion Search    SEARCH OVERVIEW    The recorder has several options that allow the user to easily search through  and find  a particular section of video  From Motion Sensor  indexing to calendar views highlighting days with recorded video  the recorder is equipped to help the user quickly find a specific video or  event     The following chapter describes how to use the Search features        Hour Minute  control bar    Calendar button    Audio channels    Play controls    Screen division buttons    Playback    Current Date Time date time    POPPE rime MONTA GAY YEAR 2 50 00 
4.    Note Use the arrow buttons on the PTZ controller to move through the PTZ menu options and or highlight options        31472AB 79    CONTROLLING A PTZ CAMERA    Surveillix recorders provide control for a PAN TILT ZOOM camera in two  different ways     e  UsetheGraphical PTZ Controller that appears when the PTZ button  is clicked on the Display screen     e Use the mouse to control the camera directly from the live video  display  On Screen Compass        Using the Graphical PTZ Controller    1  Use the Arrow buttons to control the direction of the PTZ camera     2  Toselect a new camera  click the video display of a different camera  on the Display screen display     Note Eight directions are available only for select cameras  Only four of the  PTZ Control buttons work for all protocols  UP  DOWN  LEFT  RIGHT      Note The Advanced menu panel on the graphical PTZ controller can be used  to set PTZ preset positions  on Supported cameras   as well as move to  presets up to 254     Using the On Screen Compass    1  Click Setup on the Display screen   2  Click PTZ     3  Select the On Screen Compass check box to enable the  feature     Click Apply   Click Exit to return to the Display screen   Click PTZ     Control the PTZ by dragging the mouse on the screen in the  desired direction         Arrow buttons    Displays  Current  Camera  Channel    PTZ CONTROLS on off       wieeR  O  uGHt lees   S Tour Positions 1 10            PTZ PRESETS    Opens  amp  Closes  ADVANCED the Advan
5.    survelllix    NVS  Network Video Recorder    User Manual    model no  NVSPRO8 2U X  NVSPRO8 4U X       Please carefully read these instructions before using this product   Save this manual for future use  TO S H   BA    Surveillix    NVS PRO  Operations Manual  G5 Hardware  amp  Version 4 5 Software     Manual Edition 31472AB   OCTOBER 2012    Printed in USA    No part of this documentation may be reproduced in any means  electronic or mechanical  for any purpose  except as  expressed in the Software License Agreement  Toshiba America Information Systems  TAIS  shall not be liable for technical or  editorial errors or omissions contained herein  The information in this document is subject to change without notice     THE INFORMATION IN THIS PUBLICATION IS PROVIDED    AS IS    WITHOUT WARRANTY OF ANY KIND  THE ENTIRE  RISK ARISING OUT OF THE USE OF THIS INFORMATION REMAINS WITH RECIPIENT  INNO EVENT SHALL TOSHIBA  BE LIABLE FOR ANY DIRECT  CONSEQUENTIAL  INCIDENTAL  SPECIAL  PUNITIVE  OR OTHER DAMAGES  WHATSOEVER  INCLUDING WITHOUT LIMITATION  DAMAGES FOR LOSS OF BUSINESS PROFITS  BUSINESS  INTERRUPTION OR LOSS OF BUSINESS INFORMATION   EVEN IF TIAS HAS BEEN ADVISED OF THE POSSIBILITY OF  SUCH DAMAGES AND WHETHER IN AN ACTION OR CONTRACT OR TORT  INCLUDING NEGLIGENCE     This software and documentation are copyrighted  All other rights  including ownership of the software  are reserved to DVR  Support Center  TIAS and Surveillix are registered trademarks of TOSHIBA CORPORAT
6.   Camera Information Motion Tolerance Level       Level  48     01  Position1  TIMELINE 24 Hours   z Ed  12 00 AM 2 00 Abt  2 48 00 PM 40 2009 CONTROL 24 Hours Friday  April 10  2009    o    Performing a Motion Search    Select a single camera channel    Click Motion    Click the calendar icon to selecta day    Adjust the motion level line    Adjust the timeline display settings    Click the play button to start playback    To exit out of Motion search with the current image still selected  click Motion again   Tip You can drag the blue line on the Timeline or motion level box to adjust the time     AUDIO PLAYBACK    Audio is played back at 48 000Hz    To play audio with the video   1  Selecta single camera channel  The audio options will be displayed in the lower right   2  Selecta single audio channel to play  When an audio channel is selected  the Time Sync button will be automatically selected   3  Click Play        31472AB 75    SEARCH IN LIVE       The Search in Live feature allows users to review events immediately while monitoring live video  Pause  rewind  and resume live video    within seconds of an alarm event or suspicious activity     SEARCH  BACKUP    serur    EM     LOG IN OUT  i H aD om Cy EXIT  eee eh OE caspectiend    CURRENT USER     USER CONNECTION STATUS     Sian Cruce    OEI ARO    SENSOR 1 8   39   10   11   12  113   14  MIS    RELAY 1 8 9   10   11   12   13   14   15   16       Move the mouse cursor over the desired live video display on the Live Di
7.   Note Ifno additional user accounts have been created the administrator account will be the only account that can connect to the  recorder remotely     6  The recorder server is now ready to receive incoming connections from Remote Software  SCS  MDVR  or the Web Viewer     Connecting to a Recorder Using Web Viewer    1  Open Microsoft Internet Explorer   2  Enter the IP address of the recorder into the Address Bar   3  When attempting this for the first time on a workstation a prompt will ask you to accept an ActiveX installation  Select Yes     Note Ifyou receive a message saying Internet Explorer   security settings do not allow you to download ActiveX components then you  will need to adjust the browser security settings  One way to do this is to add the IP address of the recorder to the trusted sites list  inside Internet Explorer   settings  Contact the System administrator for additional help with adjusting Internet Explorer settings     4  When the Web Viewer finishes loading  click GO   5  A login window will appear  Enter the Username and Password of an authorized user   6  The cameras will display     Closing the Web Viewer    To exit the Web Viewer close Internet Explorer     94    INCLUDED SOFTWARE SETUP    This chapter includes the following information     e   The Surveillix App Overview  e Emergency Agent Overview  e Remote Software Overview  e Digital Verifier  e Backup Viewer    31472AB    THE SURVEILLIX APP OVERVIEW    The Surveillix App software  availabl
8.   SMART Information   SMART Aet   Alam Event    3  Click Status Check Email  MySurveili General   Users   Storage Check    4  Select Enable Email Alarm  age ee  5  Entera From Name and email Address  From Name   SS  Note This name and address will appear in the From line of email alert From Address    messages  Primary SMTP Setting I Use Secondary SMTP  6  Enter the SMTP information for the email account that will be used Host Address      Host Address  to send emails from the recorder  Contact your administrator for this User name  information if necessary  ac    7  If using a secondary email account select Use Secondary SMTP  and complete the SMTP information     8  Click Test to check settings  a test message will be sent to the  From Address      9  When you are finished  click Apply then Close     Users  1  Setup the General tab first   2  Select the type of Event to send email on   3  Enter the User and E mail Address of a desired recipient  Pa   7 Email Alarm  4  Click Add  Recording Data Check   SMART information   SMART Aet   Aam Event    5  Repeat for additional recipients and types of events  Meuvert MES oe  somero    Note A separate email notification for each type of event must be set up for a  Name   E Mail address A n  single recipient to receive notifications for each type of event  C Recording Data Check  inen i    Event Alam  6  When you are finished  click Apply then Close  EEN    Registration  User       60    Storage Check    a UWI    Set up the General a
9.  Area  3  Select a camera from the Select Camera list      Draw Polygon Motion Detection Area  4  Select the Detect Detail Motion Area check box    Draw Circle Motion Detection Area  5  Click Clear      R Draw Square Non Motion Detection Area  6  Click Advanced Motion Area Setup  5         i Draw Polygon Non Motion Detection   rea  7  Click a Motion Detection Area shape button    E    2 Draw Circle Mon Motion Detection Area  8  Drag the mouse over the camera image   Note ete a polygon shape  click the mouse at each point and double click to close    aea ahotan Delectonaeas  e shape   9 CI pa AF Delete All Motion Detection areas    iC    10  Move the sliders to adjust motion sensitivity and the noise filter     OK     11  Define the pre alarm and post alarm recording time for a motion event     Pre Alarm   0   120 Seconds  The number of seconds the recorder records before motion is detected   to ensure any motion occurring  between   frames is captured  set to a value greater than 0     Post Alarm  MOTION    0   120 Seconds  The number of seconds the recorder records after it stops detecting motion     Regular Interval Recording  Regular Interval Recording allows users to record a single frame every flew minutes or hours when there is no motion  This option is only  available when Motion recording or Sensor recording is selected in the recording schedule     Note Regular Interval Recording is only supported by the MJ PEG codec  See Frame Setup for more information on selecting
10.  CAMERA 001 100 000  EE OWR_ HIDE CAMERA 002 100 000  CE OWR_HIDE_ CAMERA 003 100 000  E DVR_HIDE_CAMERA_004_100 000         pE   Distribution Group    Distribution Group    Distribution Group    Distribution Group    Distribution Group    Distribution Group    Distribution Group    Distribution Group    Distribution Group    Distribution Group    Distribution Group    Distribution Group    Distribution Group             Universal  Universal  Universal  Universal  Universal  Universal  Universal  Universal  Universal  Universal  Universal  Universal  Universal    You can now add users within Active Directory to the groups the recorder has created  When a user belongs to a group he or  she will have access  or be denied access in the case of Audio or Camera channels  to that permission on any recorders with    that site code     Group  DVR_BACKUP_ 100 000    DVR_HIDE AUDIO O0XX_ 100 000  DVR_HIDE_CAMERA_OXX_ 100 000    DVR_INSTANT_ 100 000  DVR_PTZ_ 100 000  DVR_PTZEX 100 000    DVR_RELAYOUT_ 100 000    DVR_SEARCH  100 000  DVR_SETUP_ 100 000    DVR_SHUTDOWN_ 100 000    Description    Backup access to DVRs with site code 100 000  Hides audio channel XX for site code 100 000  Hides camera XX for DVRs   site code 100 000    Instant recording access to DVR  PTZ access to DVRs   site code 100 000    Access to advanced PTZ control    Access to toggle relays from live view  Access to search on DVRs   site code 100 000  Access to setup on DVRs   site code 100 000   Grants the ability
11.  CAMERA SETUP       Select Camera   Channel tv a   gt    Selected  Camera         __  Display  Sensor Connection  lv 1 T 2   ifs a  s5 Te HY lr 8  9 Eo 11 12    Bie   14    e Select Camera   Selects the camera to be edited     Bip    T 16    Define Camera Name    Camera Name        Position     Apply    e Selected Camera Display   Displays the live camera feed from the camera selected   e Sensor Connection   Sepecify which sensors are currently in use    e Camera Name   Specify a name for each camera     31472AB    37    NETWORK VIDEO       Connecting a Network Device    License Add Remove Device   Channel Setup   Audio Setup   Camera Configuration      Device List       SemerName 00 Pt   Device Type    Device Properties    Device Type   NE   5201    Device Name PO    IP URL  10 40 80 Portit  80  User ID  Admin Password         Connecting Manually    From the Live View screen  click Setup    Click Network Video    Select your network device from the Device Type list    Type a Device Name    Type the IP URL address  Port   User ID and Password of the device   Click Add    Click Apply    Proceed to Assigning a Network Device to a Channel     Connecting with Find Cameras    38    From the Live View screen  click Setup    Click Network Video    Click Find Cameras to automatically find all connected Network cameras   Select the check box next to the desired camera    Type the User ID and Password of the device    Click Get Device    Click Apply    Proceed to Assigning a Network De
12.  Password  Pe  5  Enter a User Name and Password  Confirm Password    00  6  Enable appropriate Permissions  A  7  Selecting Camera or Audio channels will hide those channels from the A  user  Search  8  Assign a User Rank  sA  9  Click OK  click Exit  Click Apply  Click Exit Setup  O Backup    O Shut down    Hidden Camera    Camera  Hidden  Audiol  Hidden Camera    Audio   Hidden Camera 3  Hidden Camera 4  Camera 5    Lt al al aan ses een de    User Rank       31472AB 57    User Rank    The User Ranking structure allows the option to assign a privilege level to users who access the recorder remotely  1 10 where one has  the highest privilege   For example  Since only one user is allowed to use the PTZ controls at any one time  a user with a rank of 1 will  kick a user with a rank of 2 out of the PTZ controls     The User Rank option affects     SETUP ACCESS   The recorder software can only have one user accessing Setup at any given time  A user with a higher rank will kick  another user out of the Setup menu     NOTE Changes made by a lower ranked user may NOT save when a higher ranked user kicks the lower ranked user out of the Setup  menu     PTZ CONTROL   The recorder software can only have one user using the PTZ controls at any given time  A user with a higher rank will  kick another user out of the PTZ controls     1  From the Display screen  click Setup    Click Administrative    Click User Management    Enter the Administrator password and click OK    Select a user fr
13.  VEW a a O ae aionmaa eamaananine 32  Recording Status NACO da e aa r palo 32   Special RECON anse e aaa a N 32    31472AB 11    EN ooo ao TE 33    Soreen DIVISION BURON S erecta rat illa 33  64 Channel Screen DIVISION        ccccccccccccnnccnnncconononnnonnnononononnnnnnnononnnnnnnnnnnnonnnnnnnnnnnnnonnnnnnnnnnnnnnnnnanenoss 34   CUSTOM LIVE  VIEW DIVISION Sica 34   5110  8     1  0 15 POPPeED POPE E OO PI A A A O eee eee 35  Set OVC VIC WV A ii aia 36  Camera Sel Dai al ol e aii Eee tii 37  INGIWOKK WI O a E Edad 38  Connecting a Network Device ia a da aid 38  Assigning a Network Device to a ChaMMel       oooncnnccccoccnncccconcnnnccnonnnnononancnnnnononnnnnnononnnnnnonancnnnnenanenss 39  Assigning Audio Channels to a Network Device          ooccccccccccccconcccnnccconononononononononnnnnnnnnnnnnnanennnnnnns 40  ASSIGNING Dual  Sireamns tantes ideado italia o EEEE 41   Camera ContguralO ir ir ata ei d   dios l   le eo ee ADIOS CUAL ee se o 42  Upgrade and  Registral A 43  yn o 45  Create  a  Moon Area iuris titi tia 45   Regular interval Recordad sia nce ccdectieds pei inaina a Sed aeneae aa a ka baaada naia aan TiTi 45   Ganera eUD sae E N 46  VOICE W AN asana dd dr td a 47  Connecting to a Wide Screen Display             cccooccnnccnnnccccncnnncnnnnconononnnnnnnncnnononnnnnnnnnnnnnnnnnnnnnonnnnnnnenons 47  Connecting a Second MONO tana 47   AO o A a A O ee 47   PYDd SEMSON eUD pala caidas 48   AUTO SEQUENCE Seti aan 49  A A A 50  Recording Schedule o o E E iS ES 50  A a c
14.  accede ee iio ide read 81   PZ  OUI SCO UNS cuisine cad isla ill dice incas 81   BACKING UO A ven aasdeeodesumeasoeaiebanseassiane dalsbes su suseeneacs tienen ur ont 82  e An nn o eee ore ne eee ree ee eee ee 83  Nero   O EEE E Pee E ee POT  Ieee en ec eae re ener 83   General Screen OVSIVIEW aaa 84   Clp  Sercem OVERVIEW  ta eto le a e le lo e ea o aa e ta le ld cl aaa 85   Scheduled Screen OVeIvVieW ceire eike EA e AREE Ea A a A EEEO E Ea 86   an Sn oo Seiren e e e a a a iaa S 87  EAT OVETVIO ti o 88  Connecting toa LAN USNO TOPIPI 88  Conngurnng TOP PESOS nes erer e e a a a 88   AIP Ne OAH OM adan ed a a a aa a a e ere  89  Foa S PCR UC E E Oo a aaa aa aaa aa a 90  IMSTAINING AcUIVe DIFGCIORY saene a a a e aa aa N A Lao 90   WED VIC WOT e a e la de ad e 92  Web  VieWer OVSVIEW sissien lose 93  Configuring the Server for Remote Connection       cccccccccoconcccnnccccnnonnncnnnnnonononncnnnnnnnnnonnnnnnnnononnnnnnnnns 94   Connecting to a Recorder Using Web Viewer     ooocccccccccccoconnccnnncconcnonnconnnocononnnennnnnnonnnnnnnnnnnonnnnnanenons 94   Closing  Me WED  VIG WER clicar ii 94  lGlIUGeGsSOtiware SGU sia o air 95  The SuUrvelllix  App OVENI W isc E a A 96  Emergency Agent OVvervieW verserer aner E E E 96  Conigurno the Recorre  ains a aie ene icals 96   Contigurnng the Client PG sido 97  Sn cesta E mats 97    31472AB 13    Emergency A a 98    A te Peete Te Tae ener inert ern rea ne Pere ee 99   Remote Software Overview                     ssecceeeeececeeecseesccc
15.  and  255 0 0 0 for 10 X addresses      c  Default Gateway  This is the router s internal IP address  Once DDNS is configured  the router the recorder  connects to will need to have port forwarding configured     For further instruction on this process  visit http   www portforeward com english routers port forwarding outerindex htm    Once DDNS and port forwarding have been configured  the recorder will be accessible from any remote site by entering the HOSTNAME  into the address bar of Internet Explorer or the IP Address field in remote software     56    User Management    The User Management Console allows the administrator to create  edit  and delete user accounts  Each user account can be assigned  different privileges to limit the usage of the recorder system  Users can be given administrator privileges by enabling all rights  however  only the true administrator account can log into the User Management Console     User Management    Select User        R Add User    Default Security Security User Update User    Manager    Delete User    User Auto log off     Auto log off   3 Minute s        Log Off Users who are inactive for the designaed    Enable Auto Log time  this settings affects all users      Off    Note The Delete User button immediately deletes the user   use cautiously     Add a New User  1  From the Display screen  click Setup  User  2  Click Administrative  User Information  3  Click User Management  User Name  PO  4  Click Add User to open the User window 
16.  changed     5  Click Schedule   6  Enter the IP Address of the workstation running the Emergency agent software under Emergency IP section     Emergency IF        7  Click the box next to the IP Address to enable it     8  Select the Sensor option and create a schedule for the appropriate sensor  see the Schedule Setup chapter in this manual for  further details      9  Click Apply  then click Exit Setup     96    Configuring the Client PC    All configurations take place in the Emergency Agent window on the Client armas    gt   PC for descriptions and locations of the buttons and features of the DVR identification Ee    Emergency Agent window refer to the Emergency Agent window section    later in this chapter  DWR Code i  1  Open the Emergency Agent window on the Client PC   Start A   gt All Programs  gt  Surveillix  gt  Emergency Agent  gt  DYR Name  Emergency Agent    ee TT IP Address    2   Right click in the DVR List and select New  Enter the DVR   l    Code  DVR Name  and IP Address of the recorder     Click the Options menu and select Setup  OK   Lancel      Confirm that the Network Port in the Setup window is set to    the same number as the Emergency Port in Network Settings on the econo If the numbers are different adjust the Network  Port on the client PC to match the recorder     5  Click OK   6  Restart the Client PC           Setup Window    Network Port    Indicates the port which the Emergency Agent uses to listen for incoming events  This number should be c
17.  e EMERGENCY AGENT  This option sends the Alarm Event to the Emergency Agent software     Motion can be designated as an alarm event  Often motion does not need to be treated as an Alarm event  For example  During work  hours  motion that occurs is expected and should not be treated as an alarm  However  after business hours  any motion that occurs  could be treated as an alarm     1  From the Display screen  click Setup   2  Click Schedule    3  Select either Recording or Sensor   4    Highlight time blocks in the schedule that have been set to Motion  or Sensor  and click the desired Event buttons  Alarm  Event  Central Station  Emergency Agent   A corresponding letter will display in the selected time blocks     Emergency Agent Schedule    Video recording triggered by motion or sensor events can be sent to the Emergency Agent software   1  Enable the Emergency Agent Event   see Scheduling Alarm Events above    2  Enter the IP Address of a PC running the Emergency Agent software under Emergency IP   3  Select the check box next to the IP Address to enable it  Only one IP Address is supported at a time   4  Enter the recording duration  in seconds  in the Emergency Time box   Tip See the Emergency Agent chapter for detailed information on setting up the Emergency Agent software     Special Day Schedule    You can create days that have a unique recording schedule  For example  Holidays  Special Events  etc     Special day      Special Day Mode    12 26 2012    Special Day Mod
18.  of the chassis with the rail extension holes   Make sure the extension faces  outward  just like the pre attached inner rail     2  Slide the extension toward the front of  the chassis     3  Optional  Secure the chassis with 2  screws as Illustrated   4 screws are  provided on 4U models      4  Repeat steps for the other inner rail  extension     Installing the Outer Rack Rails    Outer rails attach to the rack and hold the  chassis in place  The outer rails will extend  between 30 inches and 33 inches     1  Secure the back end of the outer rail  to the rack  using the leaf springs  and screws provided     2  Press the button where the two  outer rails are joined to retract the  Smaller outer rail                             3  Hang the hooks of the rails onto the  rack holes and if desired  use  screws to secure the front of the outer rail onto the rack     4  Repeat steps for the other outer rail extension     Installing the Recorder into a Rack    1  Extend the outer rails   2  Align the inner rails with the outer rails on the rack     3  Slide the inner rails into the outer rails  keeping pressure  even on both sides  When pushed all the way into the  rack  the rails will click into a locked position  preventing  removal without pressing the quick release tabs                     31472AB 21    4U FRONT BEZEL INSTALLATION    The 4U is shipped with handles attached to the front of the unit  If you choose to  mount the front bezel to your recorder  you will need to remove
19.  only from the type of power source  indicated on the label  If you are not sure of the type of power supply to your home or  business  consult your product dealer or local power company    Ventilation     Slots and openings in the cabinet are provided for ventilation and to ensure  reliable operation of the product and to protect it from overheating  and these openings  must not be blocked or covered  The product should not be placed in a built in installation  such as a bookcase or rack unless proper ventilation is provided or the manufacturer   s  instructions have been adhered to     Heat     The product should be situated away from heat sources such as radiators  heat  registers  stoves  or other products that produce heat     Water and Moisture     Do not use this product near water   Cleaning     Unplug this product from the wall outlet before cleaning     Power Cord Protection     Power supply cords should not be routed so that they are not  likely to be walked on or pinched by items placed against them  paying particular attention  to cords at plugs  convenience receptacles  and the point where they exit from the product     Overloading     Do not overload wall outlets  extension cords  or integral convenience  receptacles as this can result in a risk of fire or electrical shock     Lightning     For added protection for this product during storm  or when it is left unattended  and unused for long periods of time  unplug it from the wall outlet  This will prevent dam
20.  radio communications  However  there is no guarantee that  interference will not occur in a particular installation  If this equipment does cause harmful interference to radio or television reception   which can be determined by turning the equipment off and on  the user is encouraged to try to correct the interference by one or more  of the following measures     e  Reorientor relocate the receiving antenna    e Increase the separation between the equipment and receiver    e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected   e Consult the dealer or an experienced radio TV technician for help     USERS OF THE PRODUCT ARE RESPONSIBLE FOR CHECKING AND COMPLYING WITH ALL FEDERAL  STATE  AND LOCAL  LAWS AND STATUTES CONCERNING THE MONITORING AND RECORDING OF VIDEO AND AUDIO SIGNALS  TOSHIBA SHALL  NOT BE HELD RESPONSIBLE FOR THE USE OF THIS PRODUCT IN VIOLATION OF CURRENT LAWS AND STATUTES     31472AB    Disclaimer    O cea ied    We disclaim any responsibility and shall be held harmless for any damages or losses incurred by the user in any of the following cases     Fire  earthquake or any other act of God  acts by third parties  misuse by the user  whether intentional or accidental  use under extreme  operating conditions     Malfunction or non function resulting in indirect  additional or consequential damages  including but not limited to loss of expected income  and suspension of business activities     Incorrect use n
21.  recorded by individual cameras for a selected period of time to a specified storage location    67 Backup Cent Gal  de NA a      eveeeeceseceneneeed                   Channel Selection m Description Backup Drive  Channel   Name   e Clip Information       Pan  Posion ES Ey  Cam2 Position  Es pe y Sin    Cam3  Position3 worker admin E E es Ab eee  ha   ie  Cam4  Pasition4 ca  Cam5  Position5  Cam6  Position6 P    Cam  Position   Cam8  Position8  Cam3 Position  Cam10 Position       Cam11 Position    a l C   Cam 12 Position     ath le   Cam13 Position    Time Setup   hacan Ti  Postion     Start Time  3 14 2011 4 44 21 PM      am osition      Cam16 Position    End Time     3 14 2011 4 44 26 PM        Backup size check         Odd Even     Include Viewer  All   Clear   Reverse   ji   i Cancel                  Performing a Clip Backup    Click Backup on the Display screen    Click the Clip tab at the top of the Backup Center window    Set the Start Time and End Time under Time Setup    Select the cameras to back up in the Channel Selection box    Select the Backup Drive to save the backup video to    Type the Folder Name for the clip files under Clip Name    Select Include Viewer to include the Backup Viewer software    Enter pertinent clip information into the Clip Information section in the Description box    Click Backup Size Check to confirm the file size of the clip backup    Click Backup to begin the backup process  A progress bar will be displayed in the lower right corner o
22.  that Disable Remote Control is cleared     Note Ifyou are using a Firewall  it may be necessary to adjust the port settings on both the recorder and the Firewall  Contact the  Network Administrator for more information     4  Click Apply     Note If no additional user accounts have been created the administrator account will be the only account that can connect to the  recorder remotely     5  The recorder server is now ready to receive incoming connections from Remote Software  SCS  or MDVR     Connecting to a Recorder    Refer to the Setup section of the SCS Manual for information on using the SCS Software     106    
23.  the  recording codec     To enable Regular Interval Recording   1  Select the Regular Interval Recording check box   2  Specify how often to capture an image when no motion is occurring  Users can capture as few as one image per second     31472AB 45    GENERAL SETUP       Voice Warning Video Lose Alarm  a ee AITE     Video logs alarm beep    A G atom E ele I E   Wideo loss alarm output      Sabotage Event T Wideo loss alarm Log    Intensive On   Intensive on Sensor     Intensive on Motion    Display Function  W Display Motion Detection Area Box    Beep on login fail  i Display Sensor Status BAR  m u      W Display Control Status BAR  altea bs      Motion detect on Continuous recording Volume    Ms sans serif 0S0 font   Control Panel        Hide network connectivity  Sequence Setting      IP Camera key frame decoding Hybrid Sensor setup       e Use full screen  Audio  Display Size   11280   10 24    Display    IP Camera Key Frame Decoding    This will only show key frames  I frames  in the live view in order to reduce the CPU load  Enabling this function does not impact  recorded or remote streaming video     Use Full Screen   Stretch the Survelllix interface to use the full monitor screen based on the resolution set in Windows   Display Size   Select from available monitor display sizes  Use to correctly display video on wide screen monitors     Function   Beep on Login Fail   Enables the recorder to beep continuously in response to a failed login attempt  Only an authorize
24.  the handles and  attach the bezel before attaching the rackmount rails        Remove the two screws from each handle    Install the include bezel clips and fasten with screws   Align and slide the right side of the bezel into the right clip   Slide the left side of the bezel into the left clip    Lock the bezel by turning the key counterclockwise        TURNING ON THE NVR    Turn on the monitor and any external peripherals  ex  Printers  External Storage Devices  etc   connected to the recorder   Turn on the Secondary Power Switch located in the rear of the recorder   Press the Power Switch located on the front of the recorder     The recorder will run a series of self tests  After two or three minutes  a series of messages may be displayed as the  various hardware and software subsystems are activated  Under normal circumstances  users should not be asked to  respond to these messages  If asked to respond to the messages  adding a Printer  Monitor  etc for the first time  follow  the instructions carefully     5  Startup is complete when the Surveillix NVR software is finished loading and displays the main menu screen        TURNING OFF THE NVR    1  Click Exit on the main menu screen of the NVR software   2  Select Power Off from the list and click OK  The recorder may take several minutes to shut down completely        Caution Always be sure to follow the proper procedures when turning off the power to the recorder  NEVER disconnect  the power to the recorder while it is 
25.  the past    The Surveillix server software comes pre configured for fast and seamless integration within your existing IT infrastructure  Designed  around Microsoft   Windows 7 Embedded    the server software offers unparalleled stability  security  and ease of use  Accordingly  your  security investment has never been easier to maintain  Multiple users may simultaneously connect through any network connection for  instantaneous live viewing  digital search  and off site video storage  Users can also connect remotely through DSL  Cable Modems  or  ISDN  This powerful software enables users to establish recording schedules  create motion detection zones  use PTZ controls  and  configure alarm inputs and outputs for each of the system s cameras  With the latest advancements in the IPS Server Software  searching  and indexing your video archive has never been easier  Video can now be found  viewed  and exported in a number of file formats with  just a few clicks     The Surveillix network video recorder is high performance security product ready to meet today   s security demands     16    FEATURES       Surveillix recorders include the following new features     31472AB    Optimized and designed for Microsoft   Windows 7 Embedded  Supports up to 64 network cameras   Remote system operation      configuration   Supports multiple simultaneous remote connections   PAN  TILT   ZOOM controls   Simultaneous video search  playback and backup   Video indexes for easy searching   Multi
26.  to shut down the DVR server    9         WEB VIEWER    This chapter includes the following information     e Overview  e Configuring the Web Viewer    92    WEB VIEWER OVERVIEW    The recorder allows you to access video using Microsoft   Internet Explorer   7 and above   Highlights    e View Live Video from most computers   e Username and Password protected   e Easy to use graphical interface  Basics     75 users can access the Web Viewer simultaneously  if network bandwidth allows   The Web Viewer is an easy  Secure way to view live  video from virtually any computer with an internet connection using Microsoft Internet E xplorer     In order to log in to the recorder server  a user account must be made for the user  This ensures that only authorized personnel are  allowed to log in  In addition  each user can be assigned different privileges that allow them or deny them access to different cameras  For  example  a user can be granted access to only view cameras 4  8 and 16        Screen Division buttons    CAMERA A A MEE       Activate Commands  Enable Disable Camera Display    31472AB 93    Configuring the Server for Remote Connection    1  From the Display screen  click Setup   2  Click Network   3  Ensure that Disable Remote Control is cleared     Note Ifyou are using a Firewall  it may be necessary to adjust the port settings on both the recorder and the Firewall  Contact the  Network Administrator for more information     4  Select Web Viewer  iDVR    5  Click Apply   
27. 0 88 88 56 X  Main Stream Sub Stream   Stream 1 ka   lt None gt       PTZ Camera     Network Camera Motion Detection      Wide Screen    Intensive    Intensive Motion    Intensive Sensor     Intensive Instant       Apply All  Delete All  Drag  amp  Drop Cameras         menus     8  Click Apply to save your selections     31472AB    Click an available channel on the Channel List   Type the desired Position Name    On the Select Device list  select the appropriate network device added previously    If the device has dual streaming capabilities  choose the appropriate streams in the Main Stream and Sub Stream drop down    41    Camera Configuration    The Camera Configuration tab displays information on all cameras connected to the Surveillix recorder   Note The maximum bit rate with a non RAID recording solution is 90 megabits per second     License   Add Remove Device   Channel Setup   Audio Setup Camera Configuration         Monitoring  Camera Name   Device   Device Channel  Status   Model   IP  Pot Resco    Position    None gt    None gt  Not Connected  Position   None gt    None gt  Mot Connected  Position   None gt    None gt  Not Connected    Position   None gt    None gt  Mot Connected  Position 10 253  253 154 Camera 1 Connected k  B30     10 253 253 154 a0 176 x    Positionb   None gt    None gt  Mot Connected  Position   None gt    None gt  Not Connected  Positiond   None gt    None gt  Mot Connected  Position   None gt    None gt  Not Connected  Position  0   None gt
28. 024   5000   Search Port Search Port  2003  Used to transfer the search data   1024   5000     Configuring the Server for Remote Connection    1  From the Display screen  click Setup   2  Click Network   3  Ensure that Disable Remote Control is cleared     Note If you are using a Firewall  it may be necessary to adjust the port settings on both the recorder and the Firewall  Contact the  Network Administrator for more information     4  Click Apply     Note Ifno additional user accounts have been created the administrator account will be the only account that can connect to the  recorder remotely     5  The recorder server is now ready to receive incoming connections from Remote Software  SCS  or MDVR     102    DIGITAL VERIFIER OVERVIEW       J PG images and AVI video files that are exported from the Digital Video Recorder are automatically embedded with a digital signature   Digital Signatures are a way to verify the authenticity of the images to ensure that they have not been tampered with or edited in any way   Included on the Software Installation DVD supplied with the recorder is the Digital Signature Verification program  This program can be  installed on any computer and loads an image in question     Installing the Digital Verifier    Insert the Software Installation CD into the CD ROM   Do not install on the recorder    Select the Digital Verifier option to begin installation    When the Welcome screen appears  click Next    When the Setup Complete window appears cl
29. 5 Add Memo      Cam6 Position Use bookmark data    CO Cam  Position   C  Cam8  Position8  C Cam9  Position9  C  Cam10 Position10 E  Unplug or Eject Hardware             Bookmark data a         September 2011    Sun Mon TueWedThu Fri Sat  1 2 3  45678 9 10  11 12 13 14 EHE 17  18 19 20 21 22 23 24  25 26 27 28 29 30            1 Bookmarkl       Start time  Memo    pe        l   Multi backup T BY Copy  Backup Drive    Ey My computer  ca E 4  DVR 165382 MB Free   ca F    DVR 144401 MB Free        Cancel       INDEX SEARCH       Using the Index Search can greatly decrease the amount of time spent searching through saved video  The Index Search allows you to  perform a search based on criteria such as Sensor  Motion and Instant Record events     Performing an Index Search          Index Search Option                1  Click the Calendar button on the Search screen to select the date to   A E AE  Camera 1 Position1   Sensor1 Sensor 1  search     Camera 2 Position2   Sensor2 Sensor 2  L el kaer L Slr Ei  t  2  Click Index Search  C Cameras Posiion5 T Sensor 5 Sensor 5  3  Select the cameras and sensors to include in the search  E Camera 7 Postion  O Senor  Sensor   OC 8 Positions DS 8 5 8  4  Select the Select Time check box to define a specific period    Camera 3 Posiiond  C Sensor Sensor    E Camera 10 Position10 l Sensor 10 Sensor 10  5  Select an event type to search  Sensor  Motion  Instant Record  or w eae itl Ao  j Lic 13 Position 3 Fs 135 13  A On E Canais 1oshor Sora    i S
30. Bos PPE EEE ET  nel   bl   BY  10 ch Vo PG PE WK WwW wR OP Mm   fill 11 ch    BY  12 ch    E  13 ch   uo   4 Division   ff  15 ch   fia 16 ch   Y 4A Y 4B Y 4c    Auto Sequencing    Select All      C  Custom mode    oO Skip cameras  with FPS set to 0      3 v   Interval sec     Division Group       34    SETUP OPTIONS    This chapter includes the following information     e Setup Overview  e Camera Setup  e Network Video    e Motion  e Schedule  e Network    e Administrative  e Information  e PTZ    31472AB    35    SETUP OVERVIEW    The Setup options allow you to optimize your recorder by adjusting things like camera names   restart schedules  recording schedules and more  It is extremely important that you setup your  recorder correctly for several reasons        36    Recording Schedules   Increase the amount of pertinent recorded video that is  saved on the recorder by optimizing the recording schedule  Optimize the type of  recording done by adding motion detection to this as well  again increasing the  amount of useful video     Camera Naming   Name each camera So the location can be easily identified and  include any other pertinent information that may be helpful when viewing it on the  Video Display Area     Configure Network Cameras   Connect to and configure cameras that are available  on the network the NVR is connected to     SETUP OPTIONS    Ga CAMERA SETUP    7 a NETWORK VIDEO    lj      GENERAL      SCHEDULE    NETWORK       Es ADMINISTRATIVE  INFORMATION      
31. ECHNICIAN NOTES    Warning Only authorized technicians trained by Toshiba should attempt to repair this recorder  All troubleshooting and repair  procedures that may be shown are for reference and minor repair only  Because of the complexity of the individual components  and subassemblies  no one should attempt to make repairs at the component level or to make modifications to any printed wiring  board  Improper repairs can create a safety hazard  And any indications of component replacement or printed wiring board  modifications may void any warranty       Warning To reduce the risk of electrical shock or damage to the equipment   e Do not disable the power grounding plug  The grounding plug is an important safety feature   e Plug the power cord into a grounded  earthed  electrical outlet that is easily accessible at all times   e     Disconnect the power from the computer by unplugging the power cord either from the electrical outlet or the computer     Caution To properly ventilate your system  you must provide at least 3 inches  7 6 cm  of clearance at the front and back of the  recorder     31472AB 15    INTRODUCTION    PRODUCT DESCRIPTION                     A Surveillix NVS Pro is a network video recorder  a server that performs as a High Definition Network Digital Recorder  By utilizing the  many features of a computer  including processing power  storage capacity  graphics compression  and security features  the recorder is  more powerful than the analog recorders of
32. ENT SHALL ISD BE LIABLE FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES  Some  states do not allow the exclusion or limitation of incidental or consequential damages so the above limitation may not apply     No person  agent  distributor  dealer  service station or company is authorized to change  modify or extend the terms of these  warranties in any manner whatsoever  The time within which an action must be commenced to enforce any obligation of ISD  arising under this warranty or under any statute  or law of the United States or any state thereof  is hereby limited to one year  from the date you discover or should have discovered  the defect  This limitation does not apply to implied warranties arising  under state law  Some states do not permit limitation of the time within which you may bring an action beyond the limits  provided by state law so the above provision may not apply to user  This warranty gives the user specific legal rights  and  user may also have other rights  which may vary from state to state     TOSHIBA AMERICA INFORMATION SYSTEMS  INC   Imaging Systems Division    Copyright    2012 Toshiba America Information Systems  Inc  All rights reserved     TOSHIBA    Leading Innovation  gt  gt  gt     IMPORTANT SAFEGUARDS    10     11     12     13     14     15     31472AB    Read Owner   s Manual   After unpacking this product  read the owner   s manual carefully   and follow all the operating and other instruction    Power Sources     This product should be operated
33. ION in the United States and  elsewhere  Windows  and Windows 2000 are registered trademarks of Microsoft Corporation  All other brand and product  names are trademarks or registered trademarks of the respective owners     The following words and symbols mark special messages throughout this guide   WARNING  Text set off in this manner indicates that failure to  follow directions could result in bodily harm or loss of life     CAUTION  Text set off in this manner indicates that failure to  follow directions could result in damage to equipment or loss of  information     31472AB 3    LIMITED WARRANTY  NETWORK VIDEO RECORDER    The Imaging Systems Division of Toshiba America Information Systems  Inc    ISD   makes the following limited warranties   These limited warranties extend to the Original End User   You r        Limited Three  3  Year Warranty of Labor and Parts    The Imaging Systems Division of Toshiba America Information Systems warrants this product and parts against defects in material or  workmanship for a period of three years from the date of original retail purchase by the end user  During this period  ISD will repair or replace a  defective product or part with a new or refurbished item  The user must deliver the entire product to the Surveillix DVR Repair Facility  The user is  responsible for all transportation and insurance charges for the product to the DVR Repair Facility  ISD reserves the right to substitute Factory  Refurbished Parts and   or Factory Ref
34. Network Camera Motion Detection check box    Select Intensive Motion  Intensive Sensor  and or Intensive Instant to increase the recording rate on an event   Click Apply to save your selections     39    Assigning Audio Channels to a Network Device    40    1  From the Live View screen  click Setup   2  Click Network Video   3  Click the Audio Setup tab     Licenze   Add Remove Device   Channel Setup Audio Setup   Camera Configuration      Channel List Channel Properties     O Position   None gt  Hane    0 Position    None gt    None gt   LC  Position3   Hone gt    None gt   LC  Positiond   None gt   lt   None gt    0  Position   None   None  O Position   Mones   Mone gt   O Position    Mone   None gt   O Position   None gt    None gt   DC  Position   None gt    None gt   DC  Position 0   Hone     None gt   C  Position 1   Hone    None gt        Select Device     lt None gt           Record Network Audio      Enable Network Audio in Live View    DC  Position 2   None gt   lt   None gt   0  Position13   None   None  O Position 4   Mones   Mone gt   O Position15   None gt    None gt    O Position 6   None gt    None gt     Apply All    Delete All    Drag   Drop Cameras      4  Click an available channel on the Channel List   On the Select Device list  select the appropriate network device added previously     To record the network audio  select the Record Network Audio check box  The recorder will record incoming audio from the  selected camera and the audio channel will be ava
35. PM       RETURN     uy  gt  5 bel     Jl DC J y OS 5     Hi  G2  A  Ge TO MAIN  lee  gt  has    oa PREVER OK GRA e PRINT OPEN       A   Camera select buttons    Note Audio Channel buttons are only viewable when one camera is selected        Play Controls  Stop Back Frame Moves video back one frame  Rewind Play     1  E Rewind Rewinds video  Stop Stops video playback  Play Plays video     Forward Frame Forward Frame Moves video forward one frame  Back Frame    31472AB 65    Adjust the Brightness of an Image    Select an image to adjust by double clicking on the desired image  Multiple images cannot be adjusted at one time   1  Move the Brightness slide bar to the right or left to adjust the brightness   2  Reset the Brightness by moving the slider back to the center of the bar     Zooming in on an Image    1  Select an image to adjust by double clicking on the desired image  Multiple images cannot be adjusted at one time   2  Move the Zoom slide bar to the right or left to zoom in or out of an image   3  Reset the Zoom by moving the slider back to its original position on the bar     Zooming in on a Portion of an Image  1  Right click the area of interest on the image and select Zoom     or   Double right click the image   2  Repeat to zoom in further   3  Continue clicking the right mouse button and the image zoom will cycle back to the original size     Open Video from a Saved Location    Previously saved video clips or backup files can be searched for content  Find file by 
36. Rail Kit   4U Only   for 4U only                    22    KEYBOARD SETUP    To attach the keyboard to the recorder  plug the end of the Keyboard into a USB port located on the back of the machine                     LO   FREE   SEG SSS        fmt  ey ey om at  ae    RV    i LENA FG j  LES               LY    MOUSE SETUP    To attach the mouse to the recorder  plug the end of the mouse into a USB port located on the back of the machine   The mouse uses a cursor called a pointer  Pointers come in many different shapes but are most commonly shaped like an arrow     The mouse has two buttons  a left button and a right button  Quickly pressing and releasing one of these buttons Is called clicking   Sometimes you will need to double click   or click the same button twice quickly     In this manual    Click means to position the mouse cursor over an Item and to single click the left button    Right click means to position the mouse cursor over an item and to single click the right button   Double click means to position the mouse cursor over an item and to click the left button twice   Select means to position the mouse cursor over a radio button  checkbox  or list item and click on it     The scroll wheel in between the two buttons is used for added navigation functionality  By moving the wheel with index finger  scrolling    quickly move through multiple pages  lines  or windows  The wheel may also function as a third button allowing the user to quickly click or  double click an i
37. Server icon on the Desktop   Click Setup on the Display screen and then click General   Under Display Settings  select Use Full Screen   Click Apply then click Exit Setup     Connecting a Second Monitor  All recorders can support two connected monitors  If a second monitor is connected to the recorder  follow these steps to enable the Dual  Monitor settings   1  Click Exit on the Display screen and select Restart in Windows Mode   2  Right click the Desktop and select Screen Resolution   3  Click the secondary display screen and from the Multiple displays list click Extend these displays     Tip Ifa second display is not shown click Detect  if the second display does not appear  verify that the second monitor is properly  connected     4  Click Apply  confirm the change  then click OK   Tip Refer to the display documentation for the proper resolution settings   5  Double click the Surveillix Server icon on the Desktop   6  Click Setup on the Display screen and then click General   7  Under Function  select Dual Monitor   8  Click Apply then click Exit Setup     Volume    The volume control allows fine tuning of the volume settings on the recorder    Volume Options   e  Device Speakers   Used to adjust the volume for all sound coming from the system s speakers   e System Sounds   Used to adjust the volume for the system sounds exclusively     31472AB 47    Hybrid Sensor Setup    This interface is used to link Hard Contact Sensor Inputs from supported Network Devices to the rec
38. T event to trigger an action       If selecting for temperature checks  define the maximum HDD  temperature     Note Recommend 65  C 150  F if using Temperature Threshold     6  Select an Action Method  Beep Alert  Popup Message Alert  or  Email Alert     7  Adda Comment that will be seen in the email message if desired   8  When you are finished  click Apply then Close     Alarm Event   2 Email Alarm  Set up the General and Users tabs first    ria     MR      Select Use Email Alarm   Define the frequency to send email alerts  in minutes    Select the Event Type  Motion  Sensor  No Signal  video loss      Select With Detail Info to receive a still image attachment of the  associated camera in the email message     6  Max Count defines the number of message that will contain detailed  data within the frequency time frame     7  Adda Comment that will be seen in the email message if desired   8  When you are finished  click Apply then Close     MySurveillix Sea  1  Setup the General and Users tabs first  ee ee AAA A  3  Select My Surveillix  Default Setup  HIE   Use MySurveillix  4  Select Use MySurveillix  nance ee      5  Define the Send Time to designate the time the recorder will  This option sends a complete daly update to M Sure  ATE se this option iguring Urve Tor irst time   send updates to MySurveillix  a    6  Entera numeric Security Code if desired  this is an additional  security measure to prevent unauthorized users from adding  the recorder to their MyS urveillix 
39. TARTED iriso a cl ale 21  Identifying Included Componen Sarens a e E a e a e 22  KEY DO AIG SUD e a e a a e e a N 23  MOUSE Selise corsa re N 23  MAS a A A 24  Power SUN A a a a edo 24  Hard Drive Aray  2U ONIY   arire a E E 25   Removing a Hard DIVE eana a a a a E a E e a E aE 25  HSU a Rard DIVE insistido di 25   Hard Drive Array A ULOAI a 25    ASSRIAda nara Dve snra er a a a a A N 25  PIACKIMOLINE INIT MISTAM ATOR eaaa a aa aaa 26  Preparing tor o UDe n a a a a a a a a a R a ean 26  Separating the Section of the Rack Rails              occcccccccccconnccnnncconnnonnnonnnononnnnncnonnnnnononnnnnnnnonononanenons 26  Installing the Inner Rail EXtensSio0nNS           oooncccocononcconnonocononcnnnnonononconononnnconannnonnnronononrnnonannncnnananenanens 27  installing the Quter Rack  Rall uscar iii cl o ea 27  Installing the Recorder into a Rack        oocccccccconcnncccnonconcnonanconononanconononancnnonnnnncnnnnonnnnnnnnnnnnrnnnnnnnnennnss 27   AU Front BezellistalatioON siss a iia 28  TONI RO  ai   area Bd geome steer ee did 28  A A tate aaa ct ee eats 28  NVA DAS a hele ete atl ie leet eee eh eae a a cheats 29  Setiing the Time and Dates 06 ake eesel ee ee A eee eee 30  ACCeSSinG the OV Rey occain nce aces E ec 30  E XDGMING SEINO S ercer talca ici diana  30   iO FUNG NVR Se TIS apt teas cect cee dt tested o dd ed do datas 30  changing Video Format sici atlas 30   Display OCE Oaa ias 31  A on A T cinsaeiaule ona agencies 31   Lye Camera ODIONS otrs ico E N qua 31   Canora
40. a copy of the proprietary Backup  Viewer Software to view the clip on virtually any Windows  workstation     6  Click Add Memo to include additional information   7  Click Backup to start the backup     If backing up to a removable USB device click the Unplug or Eject  Hardware button after backup is complete to safely remove the device     Note    Single Clip Backup Using Bookmark Data    1  From the Search screen  click Save     2  Select the drive from the file tree to save data to   Hard disk drive   removable drive  CD DVD drive      Click Use Bookmark Data     4   Onthe calendar  select the date the desired bookmarks were created     Select the desired bookmark from the list     Note To include multiple bookmarks in a clip backup  select the Multi Backup  check box before selecting the desired bookmarks   6  Select BV Copy to include a copy of the proprietary Backup Viewer  software to view the clip on virtually any Windows workstation   7  Click Start Backup to start the backup     If backing up to a removable USB device click the Unplug or Eject  Hardware button after backup is complete to safely remove the device     Note    70        7 Save   Clip Backup ES    Clip Backup          Ege My computer    E D   0 MB Free   ca F   DVR 933427 MB Free        channel selection backup start    Channel   Name  2   3 14 201111 47 364M       Cam1 Position  hon   J Cam2  Position2 3 14 2011 11 47 41 AM      CI Cam3  Position3    cam 4   Postion  F Include Viewer  Cl Cam5  Position
41. account      7  Select Send notification to MySurveillix on alarm events if  you want the recorder to report alarm events to MySurveillix     8  When you are finished  click Apply then Close        62    INFORMATION    The Information display allows users to define the site code necessary for connecting to remoOte software  save comments relative to the  recorder  store tech support and contact number information  and see the currently running server software version     Currently Running  Server Software Version       Total HDD  Available HDD Space        DYRA Version 4 5 0    Site Information       Drive Information       Site Code   h 00 000  Board Serial H         PvE  au  Total Space  933546 MB  System Serial      Free Space   933427 MB   F  Drive  Decoder     Total Space   933545 MB  Free Space   933427 MB   Video Format   g TSC    Notes           Telephone Number    www   surveillixdyrsupport com Contact Number   Tech  Support   06612754387 3  User Defined  E Contact Numbers  Fae User Entered    Comments    Site Code  A user specified unique identification name used by other recorder software to identify the recorder   Remote  Emergency Agent  SCS   Digital Signature Verifier     INSTANT RECORDING    The Instant Recording feature allows users to manually initiate recording on a specific camera  overriding the current schedule  When  Instant Recording is activated the recorder flags the clip as an event so Instant Recording instances can be found using the Index Search 
42. age  to the product due to lightning and power line surges     Object and Liquid Entry Points     Never insert foreign objects into the NVR  other than the  media types approved by Toshiba as they may touch dangerous voltage points or short out  parts that could result in a fire or electrical shock  Never spill liquid of any kind on the  product     Accessories     Do not place this product on an unstable cart  stand  tripod  bracket  or  table  The product may fall  causing serious personal injury and serious damage to the  product     Disc Tray   Keep fingers clear of the disc tray as it is closing  Neglecting to do so may  Cause serious personal injury     Burden   Do not place a heavy object on or step on the product  The object may fall   Causing serious personal injury and serious damage to the product     Disc     Do not use a cracked  deformed  or repaired disc  These discs are easily broken and  may cause serious personal injury and product malfunction     LAN Port   This equipment is for indoor use and all the communication wirings are limited  to inside of the building     IMPORTANT SAFEGUARDS  continued    16  Damage Requiring Service     Unplug the unit from the outlet and refer servicing to qualified service  personnel under the following conditions     a  When the power supply cord or plug is damaged    b  If liquid has been spilled  or objects have fallen into the unit    c  Ifthe unit has been exposed to rain or water    d  Ifthe unit does not operate normall
43. auhoucn doen a a eeueee tee 51  es A mtetesoomtansese  52  Emergency Agent Schedule sssaaa EE E E aa EE E aE REEE 52   Special Day Schedules tis n a a a a a a a E  52   System  Restar SUD iaa 53  NA E a E 54  AMIA MA IVECO sei a e a tte i acid 55  DISK Manada ta ai dolio aces 55  Sa A A A A ee ieeeeades 56   USC Manage le dde le SE E 57  Changing the Administrator Password      ccccncccccccnncccnnccccnconncnnnnnnnnnnnnnnnnnnononnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnns 58  ESMAS a a a 59   Status  Check Ei ital liek aso dolio iole dais 60   HIP ON AOU A ES T E AE E P AE T E T EE adnan cea eeactecn EE E ade ack ta ceetu tea tactes 63  WASTE RECON eos cstet 2 acca aha a a cacgatea a Aenea tnactetnedd  a a a an 63  PACHIV ATS INStant Recordando 63  Searching    Instant Recorded  Vide       ooocccccccccccconcccnnccccnconnnonnnnnnnnnnnnnnnnnnnnnnonnnnnnnnnnnnnnnnnnnnnonnnnnnnnnnns 63   S AG A IAEE Sen ceca EAA E E AE tua nance tena A seat pa E T A ected ane  EEEE A A E E eete ea EEN OA 64  SA a o a ican dacnncnepteuadte caused eeanccnrenauencs 65  Flay GON Surtido abi ob 65   Adjust the Brightness of ANIMAS iscitoiicinnon ld ida 66   ZOO MINO amada 66  Zooming inona PORO ae 66   Open Video from a Saved LoCatiON      ooccccccccccoccnnncnnnccconononononnnononnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnonenanenoss 66  A etree ttre art a ret crne aie etree ern eee tere eee ene ree 66  A A a nuied 66  Performing a Basie SearGhi  mereset e aoetnatend sade Rave a 67  PORIG eV MTN sii ii E es etnie
44. browse to a specific directory  5  lay  Note Once selected  available video data will be displayed in the Choose Start Hour box  Fixed HDD    Choose Start Hour    3  Click on the desired time to select it  Se Soe  4  Click OK  The video will now load into the Backup Viewer        104    SOFTWARE UPGRADES    This chapter includes the following information     e SCS Multi Site Management Software Upgrade    31472AB    105    SCS OVERVIEW    SCS software is Network DVR Management Software  a powerful utility that allows 100 or more recorders to be controlled using one  computer  This software allows you to view live video  search saved video  edit and configure setup on each recorder  and import maps of  buildings and other locations     The SCS software was specifically designed as an enterprise software solution   Highlights    e View Live Video on most computers   e Username and Password protected   e Easy to use graphical interface  Basics     In order to log in to the recorder server  a user account must be made for each user  This ensures that only authorized personnel are  allowed to log in  In addition  each user can be assigned different privileges that allow them or deny them access to different functions        Purchasing SCS Software Upgrade  Contact your Surveillix Sales Representative to purchase an SCS Software Upgrade  Use part number SCS OPT     Configuring the Server for Remote Connection    1  From the Display screen  click Setup   2  Click Network   3  Ensure
45. ced  CAMERA MEMU  crio Esta pate  PRESET CONTROLS SetPresets  and    MA T cues Move to Presets    11 254  y  2 3 4 5                 6 T 8 9 O    O set   DELETE   mov     Note A green line will appear to show the direction in which the PTZ C10  Postion     camera will move  The shorter the line  the less the PTZ will  move  The longer the line  the more the PTZ will travel in the  specified direction     80    RELAY 1    BBEY HEHEHE Hed esd seats  LT SCL im see Ms      SENSOR 1 2 3 4  gt  0 7 a   mm um m n 1e       Understanding Tours    Travel Speed   The speed between one Preset Position to the next    Dwell Time   The length of time  in seconds  that a PTZ Tour displays a  Preset Position    Setting  StartPos  End Pos   Define a Mimic Tour  The Start Position button  begins the recording process  The Stop Position ends tt     Pan Swing   Tilt Swing   This option enables the Horizontal  Pan  or Vertical   Tilt  Guard Tours     Run   Stop   Runs the selected Pan or Tilt tour    PTZ Tour Schedule    Preset  amp  Tour  ge KI  e K    Start Pos   End Pos    o  Run Stop      Travel Speed      Dwell Time  sec        Setting              7 PTZ Tour schedule    Camera info    Channel  2    Tour schedule    Camera type   Toshiba P Protocol 4800bps           Hours 0 23  24 hours            Sun      Mon  Tue  Wed  Thu    4 p          Preset tour mode     Preset tour        Click Setup on the Display screen    Click PTZ    Select the desired PTZ camera channel from the Channel list   Cl
46. ck and drag the mouse on the video display to define a motion region area  Resize by pulling on the small square boxes  located on the outer perimeter of the area     4  Click Start Search  the Object Search Filter Information    window will open Object search filter information       5  Select an End date time   6  Adjust the sensitivity if necessary   gt  start J pee  7  Click OK  Date    341442011  gt    Date    3142011     8  ee from the search results list Time HET Time   1256 44 PM    9  Click Apply to Main Search to display the selected image Tae option     _  in the main Search screen and to use play controls  High  10  To start a new object search using the original image  Sensitivity         click Reload First Frame     11  To exit Object Search without selecting an image  click    W Key frame search  Faster  Cancel    a         Show detected image  Slower           74    MOTION SEARCH    The Motion Search provides a dynamic display of the levels of motion in recorded video  Adjust the level of motion to only play clips of  video at or above that level        To enable motion data to be saved for Motion search  ensure that you select the following settings   1  On the Motion setup page under Motion Regions  select Detect Detail Motion Area   2  Onthe General setup page under Display  select Motion Detect on Continuous Recording   Note Motion Search is only available for newly recorded video  it is not compatible with video recorded prior to installing version 3 6   
47. cols list in this  manual     Click Apply  then click Exit    From the Display screen  click PTZ  The PTZ Controller will open    Select the PTZ camera to control by clicking on the display screen  The camera number will appear inside the PTZ controls   You can now move the PTZ camera using the PTZ controls     ADVANCED PTZ SETUP       Channel     Channel 01   Position1 y    gt   MV Enable Pan Tilt  Y On screen compass    Reverse PTZ  Preset  amp  Tour    Travel Speed   0 y       Dwell Time  sec     0 y         Open PTZ Controller    Setting   Start Pos   End Pos    Tour Schedule   oc e    Protocol   ESTE         Camera Detail Menu  Camera Menu Select   Close    Preset   fi y  4    gt  Select    Adjust S peed Settings Speed Address Setting A   N Pan  Bo zleje  RX Address 1   1 11  el  a  Ley  sy   e no   lo Lef zf Le  Ls  Dol   river less        Set Clear Clear All  Zoom   fi zll Previous ID     E ca kad    Focus  f     lt    gt   New ID      Sequence      C onnection S ettings            Seial Port Setting    COM   y  Baud Rate   4800bps    Parity  NONE y  Data Bits fa    Stop Bits fi v    Note Preset and tour options may vary depending on the camera    78    Creating and Viewing Preset Positions    A Preset Position is a user defined location where the camera can be pointed  zomed in  and focused  Preset postions can be defined  and labeled if the camera supports this     Creating a Preset    1  Inside Setup  click PTZ and select the camera    2  Ifthe camera is already sel
48. con or a selected item       Scroll Button   Third Button         Right Button    Left Button    31472AB 23    MONITOR SETUP    The recorder has the following connections available to attach a monitor              _ HDMI Output To TV   Digital Monitor             oG     Jo  DVI I Output To TV   Digital Monitor    Connect adapter to DVI output to connect    oa de an analog VGA Monitor     al    Attach the monitor or monitors to the rear of the recorder using the cable supplied by the monitor manufacturer  Refer to the monitor  manual for detailed information on how to setup and use it     Note The monitor must be capable of having a screen resolution of 1024 x 768 and display colors of at least 32 Bit    POWER SETUP       WARNING   To reduce the risk of electrical shock or damage to the equipment     Do not disable the power grounding plug   The grounding plug is an important safety feature     If the electrical plug you are using does not have a ground plug receptacle contacta licensed  electrician to have it replaced with a grounded electrical outlet     Plug the power cord into a grounded  earthed  electrical outlet that is easily accessible at all  times     Disconnect the power from the computer by unplugging the power cord either from the  electrical outlet or the computer        24    HARD DRIVE ARRAY  2U ONLY     Hard drives in the NVS Pro 8 2U are arranged top to bottom in the HDD cage  A minimum of one and a maximum of four hard drives  may be installed in the hard d
49. d Theft  Note The items in the Alarm Confirmation List will be available on a  list under Status Setting on the main Emergency Agent screen   3  Click Add   4  Click OK to save changes and close the window  Srat Sening          Level  C  Default   Confirmed     Select Type          Select Type  Raccoons  Delivery Truck         Suspected Thett    98    Search Alarm Window    Video Display L i is    Play Controls    Alarm Event  Information Frame  10f25        amp  Emergency Agent   o oy   lt     Export Option                     A    JPG File CAMI File   Y Digital Signature Export    e    JW    C    A Alarm Setting     ul      Continue Playing    Same Camera    Go to Next Event    Go to Previous Event    Server    Name   Positionl    Time   15 54 21 Apply   Close       Export Quality   It may be necessary to reduce the overall size of an AVI file  for example  to email to someone  AVI file sizes can be reduced by reducing  the image quality  However  reducing the image quality causes the AVI video to appear more pixilated  When size is not an issue  setting  quality to 100 is highly recommended    Digital Signature    Adds a digital signature to the exported   PG image for use with the Digital Signature Verifier to verify integrity of exported images and  prevent tampering     View Recorded Video    l   2   oF    Double click an event listing to open the Search Alarm window   Use the play controls to locate the desired video     Select the Continue Playing check box to watch a
50. d login will stop the beeping   Sequence Setting    Allows the video out picture to automatically cycle through channels at a set speed  Example   Cycle through channels 1 6 at four second  intervals     Dual Monitor   Enable a second monitor connected to the recorder  See Connecting a Second Monitor for complete instructions   Hybrid Sensor Setup   This interface is used to link Hard Contact Sensor Inputs from supported Network Devices to the recorder software     46    Voice Warning    The recorder allows users to play a sound file when either a Motion event or Sensor event occurs  This file can be a custom created  sound file that is unique to the application  The selected WAV file is played through speakers attached to the recorder     Open Sound File Test    Voice Warning      E   Motion Event J Sensor Event  pa aG      Sabotage Event    1  Click the Open Sound File icon to browse for a WAV file  The selected file will display in the box on the left   2  Click the Test icon to verify the audio file   3  Select Motion Event and or Sensor Event to trigger the audio file     Connecting to a Wide Screen Display    1  Click Exit on the Display screen and select Restart in Windows Mode   2  Right click the Desktop and select Screen Resolution   3  From the Resolution list  select the proper solution of the connected display   Tip Refer to the display documentation for the proper resolution settings   Click Apply  confirm the change  then click OK   Double click the Surveillix 
51. date and time or by name   1  Click Open to search for the saved file   2  Selecta file from the list of saved clips and backup files or search by start hour   3  Click OK to open the saved file     Time Sync    The Time Sync option synchronizes a single channel of video to playback in real time  Ordinarily the video may playback slower or faster  depending on several factors  including how many IPS recorded and number of cameras playing at the same time    1  Selecta single image to synchronize by double clicking on an image    2  Click Time Sync  The video will now playback in real time     Clean Image    The recorder is capable of recording video using one of three different resolutions  When using the 720 x 480 resolution  two fields are  mixed  Because of the timing gap between the two fields  according to the standardized image rules  after image might occur to high  Speed moving images  The Surveillix recorder allows the user to remove this by clicking Clean Image     66    PERFORMING A BASIC SEARCH    There are several different types of searches that can be performed on the recorder  The most basic involves selecting the date  time   camera  and clicking play     1  Click the Calendar button to select a date    Selecta time by clicking the up and down arrows to the right of the time display   Click OK    Selectone or more cameras    Click Play  Video can be played forwards  backwards  or frame by frame        PRINTING AN IMAGE    1  Using the Search screen  locate a 
52. ding data without interruption  This is the result of the tremendous  multiplexing power of the recorder  which allows it to perform virtually all functions without disrupting the recording process     Nero   Express    The recorder uses Windows   7   Embedded running Nero   Express 9 0 to write data to the DVD RW Drive  This solution allows the  recorder software to read and write data to the DVD RW Drive without formatting the disk first     Caution  Although many features are available within Nero  itis highly recommended that you do NOT use any    features other than those necessary for the standard backup of video data as outlined in this section  loss of  information or software instability may result        31472AB 83    General Screen Overview    The General Backup Screen is used for performing bulk backup of video recorded by all cameras for a selected period  or periods  to a  specified storage location                        7 Backup Center   General  Schedule   Clip    Calendar  Z Marzo   Hour  Sun Mon Tue Wed Thu Fri Sat  1 2 3 4    6 7 MEE 10 Bam 12  13 EEJ 15 16 17 18 19  es 098   Fl  2212232425 2  g OMAR aa  A a eo MAS jalea  ARA ella  IN W a MEA la aaa  Backup Status Select Backup Media Description  ES MB Ha FreeSpa      Backup          Number Of     NoD  Media Size 0 MB JD  Fixed drive a 7 i    _ ele ina  CIK  CD ROM    OMBFr    0  No Backup Item Selected Time  Format CD    Eject CD    Fixed HDD    __StartBackup    A include Viewer Backup Order   Network Dri
53. drive to specify as a backup drive  for Scheduled Backup and click Rename  Rename                      the drive to    Backup     Repeat this process for all OO  fil y Computer  gt        drives to use for Scheduled Backup  To remove a  drive from use for Scheduled Backup  change its A Pia a Propertie Sen papei ee   name to same other than    Backup       PE 4 Hard Disk Drives  3   4  Restart Surveillix and return to the Schedule tab in MEI Desktop Local Disk  C   the Backup Center window  BE Downloads  gt  A          r   27 9 GB free of 39 6 GE  Note TheC  Drive CANNOT be used as a backup location  E  Recent Places is  this is done intentionally to protect the operating system    cdi  a emre  lt A 147 68 free of 213 GE  5 ae BR      Pictures   A j naa  E Videos 4 Devices Open in new window  mc Open AutoPlay       Computer   amp   Local Disk  C   share with b  Ca DVR  E  a NES Restore previous versions  a DVR  F  Include in library d    4 Format       C     Other 2e    E Create shortcut  A  gt   Tat   Rename       Properties    86    LAN  ISDN   PSTN CONNECTIONS    This chapter includes the following information     e Overview   e Configuring TCP IP Settings   e Connecting to a LAN   e LAN  ISDN PSTN Connections    31472AB    87    LAN OVERVIEW       The recorder can be easily connected to a Local Area Network  LAN  and uses Microsoft s    powerful and secure Windows   7  Embedded operating system  This allows for easy and well documented instructions on setting up LAN connec
54. e   Normal Day Mode        SP       Date Selector  Calendar     a an Special Days List    Save special day    Delete special day      Creating Editing a    Special Day    Schedule    1  Click Normal Day Mode to enable the Special Day Mode   2  Selecta day by typing the date or clicking the down arrow to select the date from a calendar     3  Highlight the time blocks within the Recording Schedule window for the camera s  selected  Once the desired Time Blocks  are highlighted  click a Recording Mode button     4  When finished creating the schedule click Save Special Day     Note The special day should now appear as a date in the Special Day Schedule  To edit it  highlight it on the list and repeat steps 3 and  4 above     52    Deleting a    Special Day    Schedule    1  Select a date from the Special Days list   2  Click Delete Special Day     System Restart Setup    Restart Setup allows you to define a schedule wherein the recorder automatically restarts according to specified parameters     i System restart setup    System Restart Time    Monday Friday      Enable Time  00    00      Enable Time  00    00       e Restart C Of le Restart C Off    Tuesday Saturday      Enable Time  00    00     Enable Time  00    00         Restart C Off le Restart t Of    Wednesday Sunday      Enable Time  00    00        Enable Time   00     00          Restart C oti    Restart C of    Thursday      Enable Time  00    00       f Restart t pii    Cancel         Create System Restart Schedu
55. e for iPhone  Android  and Blackberry  allows you to access your Surveillix recorder from almost  anywhere on your mobile device  The Surveillix App gives you the ability to view live video from your cameras using a simple interface     For a list of supported models  installation instructions and download links  go to http   www toshibasecurity com mobile_apps jsp    EMERGENCY AGENT OVERVIEW    The Emergency Agent software is a utility that streams video across a Local Area Network to a Client PC when an alarm is detected on  the recorder  The video that streams across can be stopped  played forwards and backwards  in slow motion or real speed     The utility is loaded at startup and placed in the taskbar  It constantly monitors for a signal from the recorder  When an alarm signal is  detected the Emergency Agent Image Viewer window opens and starts playing the video from the camera associated to the alarm           Configuring the Recorder    To enable the Emergency Agent on the recorder follow these steps   1  From the Display screen  click Setup   2  Click Camera   3  Selecta camera and associate sensors to that camera using Sensor Connection option   4      Click Network and make sure that Disable Remote Control is cleared     Note The Emergency Agent uses one port to transfer the data through the network  the Emergency Port   The port can be adjusted  inside the Network menu if necessary  It is recommended that the default setting should be used unless the port must be 
56. ected  click Open PTZ Controller    3  Move the selected camera to the desired position using the Pan Tilt Zoom Focus controls   4    In the Preset     Tour Detail section  choose a Preset    1 10  using the list or the Right and Left Arrow buttons and click  Select     Note Preset positions can be created using the advanced buttons on the PTZ graphical controller     Viewing a Preset    1  From the Display screen  select the PTZ camera by clicking on it   2  Using the keyboard  click the number keys corresponding with the Preset Positions  The camera will move to the saved Preset     PTZ Address Settings    e Some protocols support software address settings   e The RX Addresses and ID settings are compatible with a particular line of receivers that support 2 ID addresses     e The PT Driver Address is associated with the PTZ ID address set on the camera  The addresses must match for the recorder  to communicate with the proper PTZ camera  This is especially important when a large number of PTZ cameras are connected  to the recorder     Note To selecta PT Driver Address of 129 256  manually enter the ID in the box     ACCESSING PTZ MENUS    e Some protocols support the ability to access the Internal PTZ Onscreen menu   e Since every PTZ camera is different  the function of these options can vary slightly     e The Surveillix recorder provides an easy way to access the camera options  For explanations of what those options are  please  refer to the user manual for the camera  
57. ed explanations of these functions  refer to the chapter on Search Options in this manual        Installing Backup Viewer  1  Insert the Software Installation DVD into the DVD ROM    Do not install on the recorder      2  Select the Backup Viewer option to begin installation   When the Welcome screen opens  click Next     3  Read the License Agreement and select the appropriate radio button to accept the terms of the license agreement   Click Next     4  Select Yes to install the POS component or select No for a basic install   Click Next     Note The POS component is only necessary when connecting to a server running the POS Upgrade     5  When the Choose Destination Location window opens click Next   This will install Backup Viewer in the default destination folder     6  Selectthe shortcuts to install  or clear all boxes for no shortcuts   Click Next     7  When the InstallShield Wizard Complete window appears click Finish   Setup is now complete     Loading Video from DVD or Hard Drive    1  Open the Backup Viewer program  Start  gt  Programs  gt  Surveillix  gt  Backup Viewer  gt  APD  Backup Viewer  Total Backup Search Choose time to search   Clip Search      2  Click Open  The Total Backup Search window will open          de DVD ROM data  select the appropriate DVD ROM drive letter from the Backup Media P  DepenmeriD ata  220 GB Free   Notok  0X   e  Forhard drive data  select either an attached hard drive from the Backup Media box or    select the Open Folder icon to 
58. efore  consideration should be given to installing the equipment in an  environment compatible with the maximum ambient temperature  Tma  specified by the manufacturer     Reduced Air Flow   Installation of the equipment in a rack should be such that the amount of airflow required for safe operation of the  equipment is not compromised     Mechanical Loading   Mounting of the equipment in the rack should be such thata hazardous condition is not achieved due to  uneven mechanical loading     Circuit Overloading   Consideration should be given to the connection of the equipment to the supply circuit and the effect that  overloading of the circuits might have on over current protection and supply wiring  Appropriate consideration of equipment nameplate  ratings should be used when addressing this concern     Grounding   Grounding of rack mounted equipment should be maintained  Particular attention should be given to supply connections  other than direct connections to the branch circuit  e g  use of power strips      FCC STATEMENT    INFORMATION TO THE USER  This equipment has been tested and found to comply with the limits for a Class B digital device   pursuant to Part 15 of the FCC Rules  These limits are designed to provide reasonable protection against harmful interference in a  residential installation  This equipment generates  uses and can radiate radio frequency energy and  if not installed and used in  accordance with the instructions  may cause harmful interference to
59. ers  The only exceptions to this are accessing Setup and controlling a PTZ camera  Only one user is allowed to access setup or  control a PTZ camera at any given time  The pictures per second passed to the Remote Client vary greatly depending on the connection  type and speed     In order to log in to the recorder server  a user account must be made for the user  This ensures that only authorized personnel are  allowed to log in  In addition  each user can be assigned different privileges that allow them or deny them access to different functions   For example  a user can be denied Searching and Setup privileges and only granted access to view cameras 4  8 and 16     Itis highly recommended that users not be granted Setup privileges since this can pose a security risk  Only    properly authorized Administrators should have access to Setup        The Remote software operates virtually the same way as the recorder itself  The appearance of it matches the recorder almost identically   however  there are a few minor differences  Some search features are not available  such as the Index and Object Searches  as well as  some Setup options     100    Remote Software Setup    Installing Remote Software    1  On the client workstation  insert the Surveillix Software CD into the CD ROM  The CD should play automatically   2  When prompted  select the Install Remote Software option  Follow the installation instructions carefully   3  When the software finishes installing  close any open 
60. esa 1  6  Click OK  There may be a delay while results are returned  Results ead eel Eliot  will be displayed in a column on the right side of the screen   Each s 7        line represents a segment of video  If no results are found     NO   y    Ma   Select Time elect sort option  IMAGE FOUND    will appear in the column     Ema  7  Once the results are displayed  double click any one to play the C Motion detection  associated video  cinsten Neorg  8  Once the desired image is found  apply it to the Main Search by C All Event Types    clicking Close at the bottom of the results column     Index Search Results Display    Cancel         EventRecorded on Camera    Time Event Occurred    Event Type   M   Motion  S   Sensor     IR  Instant Record    Typi        Image Display Area       o Time   Camera    08 34 21 COT Back R  08 35 34 COT Back R  08 36 17 COT Back R  08 36 38 COT Back R  08 37 17 COT Back R  08 38 49 COT Back R  08 39 31 COl Back R  08 40 31 COT Back R    08 42 12 COl Back A                      EEFEEEEEE                31472AB 711    PREVIEW SEARCH    Preview Search can be used in a number of circumstances to quickly find an exact moment where an event  such as a theft  occurred   The Preview Search gives a 24 Hour visual overview of a single camera by separating a 24 hour period  1 day  into 24 images  one  image for each hour of the day  The search can then be further narrowed down into ten minute increments and one minute increments by  selecting one of the ima
61. f the Display screen     E        31472AB 85    Scheduled Screen Overview    The Scheduled Backup Screen is used for performing bulk backup of video recorded by all cameras on a regular scheduled basis  1 24  hours   The Scheduled Backup Screen is similar to the General Backup Screen     Performing a Scheduled Backup    1  Click Backup on the Display screen   2  Click the Schedule tab at the top of the Backup Center window     3  Select the blocks of time to back up using the Hour Minute Grid  Blocks of time with recorded video are highlighted in green   Blocks of time selected for backup are highlighted in red     4  Setthe Backup Time to perform the backup   Set the Repeat Backup Daily  time to specify the number of hours between backup procedures  between 1 and 24 hours      6  Select the Backup Drive to save the backup video under Select Backup Media or click Network Drive  To save to a local  drive or partition you must first rename the location    BACKUP       7  Select Overwrite on Disk Full to overwrite previous backup files when the disk becomes full   8  Click Save Backup Setting to save the current backup setting and return to the Display screen     Specifying Scheduled Backup Drives  In order to use the Scheduled Backup feature one or more storage drives or partitions connected to the recorder must be specified as a  backup drive   1  From the Display screen  click Exit and choose Restart in Windows Mode   2  Double click My Computer     3      Right click on the 
62. frame to print   Note Only one camera can be selected at a time for this function to work     2  Click Print  A Print Options window appears  Depending on the printer being used  there may be several printing options  available  Refer to the printer manual for more information     3  Click Print to print the selected images   Note The message NO DEFAULT PRINTERS INSTALLED will display if no printer is installed        DAYLIGHT SAVING TIME    The recorder automatically adjusts for Daylight Saving Time changes  When the hour    jumps forward    no video is lost because an hour is  skipped  However when the hour    falls back    there is a duplicated hour that under normal circumstances would be recorded over  The  Surveillix recorder actually records both hours and allows the user to select which hour to play if the need arises   To access the    lost hour      1  From the Search screen  click the Calendar button  September 2   2  Select the date when Daylight Saving time    lost    an hour  The Daylight Sm Mon Tue Wed Thu Hi l  Saving option appears   3  To play back the    lost hour     select Daylight Saving  select 02 00  2AM   for the time     4  Click OK to confirm the date and begin playing the video using standard  search features        2       31472AB 67    SAVE TO JPG OR AVI    The recorder can export single images in a J PG Image file format and save video clips in an AVI format  Both J PG and AVI file formats  are the most commonly used graphical formats today  Vir
63. g  repackage the unit as it was originally received from the manufacturer     Do not use volatile liquids  such as aerosol spray  near this product  Do not leave rubber or plastic objects in contact with this product  for extended periods of time  Rubber or plastic objects left in contact with this product for extended periods of time will leave marks on    the finish     The top and rear panels of the unit may become warm after long periods of use  This is not a malfunction     NOTES ON LOCATING    Place this unit on a level surface  Do not use it on a shaky or unstable surface such as a wobbling table or inclined stand     If this unit is placed next to a TV  radio  or VCR  the playback picture may become poor and the sound may be distorted  If this  happens  place the recorder away from the TV  radio  or VCR     AVOID VOLATILE LIQUID    Do not use volatile liquids  such as an insect spray  near the unit  Do not leave rubber or plastic products touching the unit for a long  time  They will leave marks on the finish  Do not use a chemically saturated cloth     NOTES ON MAINTENANCE    To keep the recorder always operational we recommend regular inspection maintenance  cleaning parts or replacement   For detalls   contact the nearest dealer     NOTES ON MOISTURE CONDENSATION    Moisture condensation damages the recorder  Read the following information carefully   Moisture condensation occurs during the following cases    When this product is brought directly from a cool locati
64. ge displays  If needed  return to the  previous 10 image view by double right clicking on the image     6  Use the Play controls to play the video of the selected segment   7  To exit out of the Preview search with the current image still selected  click Preview again     GRAPHIC SEARCH    The Status Search option displays video in graph format        Hours 0 23  24 hours        Performing a Graphic Search    1  Click Graphic Search on the Search screen    2  Click the calendar icon to select a day    3  Click on an area of the blue recording block  Only one camera can be displayed ata time   Note Each recording block represents a 10 minute time frame    4  Recorded video from the corresponding camera and time block will display above    5  Use the mouse or arrow buttons to move through recording blocks and view video    6  To exit out of Status search with the current image still selected  click Status again     31472AB 73    OBJECT SEARCH    Object Search is a powerful search utility that is used to search a region on the video for any motion changes  Results are neatly  displayed and can be EME quickly     Object Search     Object Search            Operation message    800 x 600       Progress Status    Progress     Clear selection    Time    3 14 2011 11 58 44 AM Camera Number    1 Checked frames    Pound 0 Sesok Amas Stop   Reload first frame        Cancel                  Performing an Object Search    1  Selecta single camera channel    2  Click Object Search    3  Cli
65. ges displayed    These example images show how the Preview Search functions    The first screen that appears has 24 images displayed  Each image represents the first second of recorded video in each hour  If there is  no image recorded during that period then nothing will be displayed    When an hour is selected  by double clicking on the image   a new screen appears with 6 images  Each of these images represents the  first Second of video for a 10 minute segment of video within the selected hour    Once a 10 minute segment is selected  by double clicking on the image  the final screen appears which breaks down that 10 minute  segment into 1 minute increments  10 images         1 Day  24 Hours  Total  1 Hour Increments             1Hour Displayed  10 Minute Increments    10 Minutes Displayed  1 Minute Increm ents       72    Performing a Preview Search    1  Selecta single camera channel     2  Click Preview  24 images display  If there is no recorded video during a portion of the day     No Image    will be displayed where  the image would be     3  Refine the search by double clicking on an image to select it  6 images display  If needed  return to the previous 24 image view  by double right clicking on any image     4  Refine the search by double clicking on an image to select it  10 images display  If needed  return to the previous 6 image view  by double right clicking on any image     5  Double click an image to select the 1 minute segment of video to play  A single ima
66. hanged to the same number as  is set in the Emergency Port in Network Settings on the recorder     Save Directory  Sets the location that recorded video footage is saved to   Notice Options    Configuration settings for activating an  audible indicator or popup window when the    Setup  Emergency Agent receives an event      lt  General  gt  m Alarm Confirmation List  gt     Version   Y33025    W Minimized on Startup    W EA Popup On Alarm    Network  Port   2001 al  Save Directory    Pa     lt  Notice  gt     he Show popup messenger    Sound Option  f  No Sound    f   Beep Alarm      f   Play selected Wave    Update   Delete    Ca 7  Cancel         31472AB 97    Emergency Agent Window                 Bh Emergency Agent i  Eile Option  OVA LIST  Code   Name  IP   Sta  Video Display Thumbnails  DVR List  Event Level  Event Type  E vent List  a EditM  Far   Status 5  Y A Do a  Edit Memo  seco  Ts      ca  Waar Bij Save Memo   esca   Cortamed  JAE Types  e  A  Level Buttons Memo Text Box  Filter Event List    1  Select a recorder from the DVR List in the Filter Options section   Select the Date to include     Select the type of Events to include   Select the event levels  Review  Dismiss  Critical  Default    Click the On button to display filtered event listings     Add Items to Alarm Confirm List    1  From the Option menu  click Setup     2  Type the desired text in the box below the Alarm Confirmation  List        Alarm Confirmation List  gt        Delvery Truck     Suspecte
67. ically close     Importing NVR Settings    l     Exit to Windows by clicking Exit on the Display screen then and select  Restart in Windows Mode   See the Display screen section later in this  chapter    Click the Start button O  gt  All Programs  gt  Surveillix  gt  vFormat   Click Import in the System Setting Tool section    Select the location of the settings file to import and click Open    Click Yes to import the data file     Changing Video Format    Exitto Windows by clicking Exit on the Display screen then and select Restart in Windows Mode   See the Display screen    l     30    section later in this chapter   Click the Start button 6  gt  All Programs  gt  Surveillix  gt  vFormat              bi   Seale   SW Scade y  Se   only for SAW Overlay      Wide Screen Setting Se      V Use DDraw Set      CD R RW Format Util     Find Format Utity       Select the appropriate video setting from the list in the Video Setting section   NTSC or PAL     Click Set           ae E  Video Setting Time zone setting  A set SetDeteand Time    Tw 99 vl Set System Setting tool  A Import Export  Comb    Filter ON  Default  x    Set  m T    TV out Setting  TV out f  ha  v  se    Log View    Log View       Need For Schedule Backup    Confum Windows System password    AGC Mode    AGC Mode   AUTO y  _ Set         DISPLAY SCREEN    Each time the recorder starts  the program defaults to the Display screen  The following diagram outlines the buttons and features used  on the Display screen  You sh
68. ick Finish  Installation is complete     Using the Digital Verifier    1  Open the Digital Verification program by selecting Start  gt  Programs  gt Surveillix  gt  Digital Verifier  gt  Digital Signature Verifier   2  Click the Browse button to load the J PG image     3  Enter the Site Code of the recorder that the image was originally extracted from   The Site Code is specified in the Information  Setup menu     4  Click Verify to continue or Close to close the window without verifying     If the image has not been tampered with  a blue square will If the image has been tampered with  a red square will appear  appear around the image with the message    Original image around the image with the message    Entire image changed or  file     wrong SITE CODE        Digital Signature Verifier Digital Signature Verifier    C  01_200401707140201_MARE  jpg jc 4 012200401071 40201_M  RK  jpg    Site Code fi 00 000 a i E Site Code fi o0 00q Verify   Close      Message  Original image file       Message  Entire image changed or wrong SITE CODE          31472AB 103    BACKUP VIEWER OVERVIEW    The Backup Viewer allows you to play back the exported video in its proprietary format  Video saved in this format is extremely difficult to  tamper with and therefore Is the ideal solution when law enforcement and the legal department are involved  This video cannot be read by  any other viewer  The Backup Viewer operates essentially like the Search portion of the recorder software     For detail
69. ick Tour Schedule to open the PTZ Tour Schedule window     Click Select   When finished  click OK to save changes and close the window    31472AB               Pir        Cancel       ecceccecececcecececececcecsssseod    Click and drag the pointer to select blocks of time  hours 0 24  on the desired days of the week     81    BACKING UP VIDEO DATA    This chapter includes the following information     82    Overview   Saving Video to a DVD   Saving Video from a Single Camera  Scheduling Regular Video Backup    BACKUP OVERVIEW       The Backup Center allows you to back up recorded video data from multiple dates and times to one or more locations including the DVD   RW drive  Network Storage Locations  and External Hard Drives     The recorder can easily backup important video data to an internal or external media location  The most commonly used forms of this are  CD Rs  DVD Rs  External USB or FireWire Hard Drives  and Network Drives  Every recorder comes equipped with a DVD RW drive  USB  port  and Network Adapter     The recorder is capable of performing a backup to multiple CD DVDs when the file sizes exceed the capacity of a single disk  You may  also specify multiple locations for backup as well as the order they are recorded to     The recorder backs up video data using a proprietary compression format that can only be read by the Surveillix Backup Viewer software   This ensures the integrity of the data     Throughout the backup process the recorder will continue recor
70. ilable on the search screen     7  To access the audio channel from the Live View screen  select the Enable Network Video in Live View check box  This will  allow users to listen to live audio from compatible connected cameras     Assigning Dual Streams    Dual stream support enables you to take advantage of two different streams from an IP camera  One stream can be high definition  forensic video  while the other stream can be a lower resolution for live display  This allows for SCS or Remote to display more cameras  while utilizing lower bandwidth and less CPU usage     The second stream is used for motion detection in the server  which lightens the processing load for centrally managed motion detection  configurations  Dual Stream can be configured to allow for the continued use of Hot Spot when desired     Dual streaming functions are limited to cameras that support this feature     1  From the Live View screen  click Setup     2  Click Network Video     3  Click the Channel Setup tab     License   Add Remove Device Channel Setup   Audio Setup   Camera Configuration            M Channel List    Position1 10 88 88 56  O Position2 None   O Position3 None   O Pasition4  O Position  O Position6  O Position   C  Positions  C Position  O Positior 0  O Position 1  O Position12  O Position13  O Position 4  O Position  5  O Positior6          Stream 1       None          lt None gt  v     lt None gt   Stream 1                Channel Properties  Position Name  Pa  Select Device   1
71. installation windows     Create a New Remote Connection    Local Setup    DYR List    Find DYRA y      DVR Site List    Import E xport saved configurations    New   Modify   Delete   Delete All   Import   Export      Information    Selected Site SiteType   User Name  Administrator  Information nor e a m     Connect   Disconnect         1  Select Start  gt  Programs  gt  Surveillix  gt  Remote  gt  Surveillix Remote Center  The Surveillix Remote Software opens and the  Local Connection window opens     2  Click New to open the Site Info window     Select the Site Type and enter a Site Name  The Site Name will be the name displayed inside the connection box to help  identify the unit     Enter the IP Address of the recorder    Enter the Center Port  This setting is specified in the server software    Click OK    Click on the newly created connection and enter the login username and password  case sensitive    Click Connect     UI    SS EN    31472AB 101    Configuring the Recorder Network Setup    In order to access the recorder remotely  the recorder Server must be setup to TimeOut Value   60  allow remote connections     Time Out Value Emergency Fort   2001    Specifies a value  in seconds  to wait for a signal from the Surveillix Remote  1024   3000   Client  If a signal is not received by that time  the connection is dropped  da Ean  2000  Center Port    1024   5000  Used to transfer the connection data     Image Port Image Port   2002    Used to transfer the image data  11
72. kmark     On the calendar  select the date the desired bookmarks were  created     Select the desired bookmark from the list   Make the desired change   Click Modify     When the modification is complete  click Cancel to close the  window        Create bookmark    Select bookmark channel Tithe    o    Positiorm     ARANA More Infomation    Position  Position  Position  Position       Position     Position    Positions   Position   Position  0    nm        All Hone   Reverse      Bookmark start time       Bookmark end time      9 15 2011 3 10 00 PM       9 15 2011 3 10 03PM  lt    Cancel                Bookmark    Start Time End Time    5 56 56 PM   gt    5 58 00 PM      Position   Position2  Positioni3    mM    Position4  Position5  Position6  Position   Position     Position9  C  Cam10 Position 0    Position  1  4   Ty p      All   None   Reverse    i i Modify   Delete               69    Clip Backup    Within the Save option  Clip Backup can also be utilized to backup a single  camera or multiple channels  The Clip Backup option gives you the ability to  choose a backup time frame  choose a specific camera or cameras  add  memos  and even include the Backup Viewer if needed     1  From the Search screen  click Save     2  Select the drive from the file tree to save data to  Hard disk drive   removable drive  USB   CD DVD drive      Select desired cameras from the list   4  Define the Start and End time and date that you wanted to backup     Select Include Viewer to include 
73. le    From the Display screen  click Setup    Click Schedule    Click Restart Setup    Select Enable for each day of the week that a restart is desired    Specify the time of day to schedule the system restart      Select either Restart or Off    Note If Off is selected  the recorder will shut down at the specified time but not restart   7  Click OK  click Apply  then click Exit Setup     31472AB    NETWORK SETUP       Network Setup allows the user to adjust settings such as Ports  setup emergency PPP information for use with the Emergency Agent and  enable Remote Access       Disable Remote Control ag i    Web Function       W web eme A     Network  Setup PPP SetuplE mergency  HTTP Patt    80    tE   ed DVR Port       3001  Live Port  E 00    Emergency Port    11024   5000     Center Port     1024   5000   Image Port     1024   5000     Search Part     1024   5000  te    i              ci   we       DWAR Health Check Two way Audio Communication   2005    Enable Health Check   Enable Audio Communication    Keyboard Control  3002    Use Reyboard Control      Remote Client Ports Use with Emergency Agent Enable two way audio between DVR    and Remote Client    View IP Address Displays the IP address of the recorder   Transport Rate Throttles the bandwidth on the recorder  This option is based on percentages of images sent     Resolution By setting the resolution low  the images will be sent faster  However  the image quality will be reduced considerably  When  setto Original  fu
74. ll quality video will be sent  720 x 480  NTSC 720 x 576  PAL    The Original Setting is very bandwidth intensive     Time Out Value When attempting to connect to the recorder  if the connection does not succeed during the timeout period  Seconds   the  connection will be terminated     Emergency Port Used to connect with the Alarm Monitor software     Center Port Used to connect with the Surveillix remote software  Remote  SCS  MDVR   This port must be specified in the remote  software to connect to the recorder     Note Center Port 1025 is not available    Image Port Used to transfer the video to the remote software    Search Port Used to transfer search information to the remote software    Note If connecting to the recorder through a firewall  the above ports must be open to incoming and outgoing traffic    Health Check Port Enables SCS to receive information regarding the health of the recorder    Keyboard control Select the Use Keyboard Control check box to enable use of a connected RS 232 PTZ J oystick Keyboard     Two Way Audio Communication Select the Enable Audio Communication check box to enable two way audio between the DVR and  SCS using a microphone connected to the DVR     54    ADMINISTRATIVE SETUP    ADMINISTRATION   Displays the Log files  Storage Management and User Management                                   Select Other Management  Log Disk Management   Program Management ETC     Status Check Email   File Information    Select Export  Date Choose 1 week 
75. ll recorded events  When cleared  playback stops at the end of the alarm  event     Select the Same Camera check box to watch all events recorded by a single camera   Click Apply after making any changes     Export Video    l     31472AB    Double click an event listing to open the Search Alarm window    Use the play controls to locate the desired video    Click the Rewind button to return to the beginning or desired spot in the video   Click the Stop button    Select the Export Option     PG or AVI    Select the Digital Signature check box to embed a digital signature in a J PG file   Reduce Export Quality only if necessary to reduce the size of the AVI file    Click Export     99    REMOTE SOFTWARE OVERVIEW       The recorder was specifically designed to be fully operated and maintained remotely  It connects using the standard TCP IP protocol  thorough connection types such as DSL  Cable Mode  T1  ISDN  LAN  and more  The Surveillix Remote software allows you to view live  video  search through archived video  export images and video clips and have virtually full Setup control  Surveillix Remote Software is  Microsoft   Windows XP     Windows Vista    and Windows 7   compatible     Highlights   e Search archived video  e View live video  e     Exportimages and video clips  e Control relay outputs  e Setup administration  Basics     The recorder can have up to 5 simultaneous remote connections  Each user can perform functions on the recorder and will not affect the  other us
76. llation  instructions that came with the rack unit you are using        Preparing for Setup    The box your Surveillix recorder was shipped in should include two sets of rail assemblies  two rail mounting brackets and the mounting  screws you will need to install the system into the rack  Please read this section in its entirety before you begin the installation procedure  outlined in the sections that follow     Note These rails are designed to fit a rack between 26 and 33 5 inches deep     Separating the Section of the Rack Rails    The package includes two rail assemblies in the rack mounting kit  Each assembly consists of two sections  an inner fixed chassis rail that  secures directly to the server chassis and an outer fixed rack rail that secures directly to the rack itself     Locate the rail assembly in the packaging   Extend the rail assembly by pulling it outward   Press the quick release tab     Separate the inner rail extension from the outer rail assembly   Repeat steps for the second rail assembly        26    Installing the Inner Rail Extensions    Each rackmount kit includes a set of inner rails in two sections  inner rails and inner rail extensions  The inner rails are pre attached to the  chassis  and do not interfere with normal use of the chassis if you decide not to use a server rack  The inner rail extension is attached to  the inner rail to mount the chassis in the rack     1  Place the inner rail extensions on the side of the chassis aligning the hooks
77. llows you to view the Video Display Area using the entire viewable area on  the monitor  When this is selected  no menu options are visible  You can activate the Full Screen Option by clicking  on the Full Screen button within the Screen Division menu  Y ou can deactivate Full Screen mode by right clicking  on the screen     Auto Sequence     Sequences through the Screen Divisions sets  For example  selecting the 1A and then the Loop  button will sequence through 1A  2A  3A  4A and then repeat     E E    31472AB 33    64 Channel Screen Division    To access channels 17 32  33 48  and 49 64 on a 64 channel NVS     Mouse over the channel section indicator next to the screen division buttons  The channel section will display as 16X 1  16X 2  and 16X 4  to indicate the channel section you are currently viewing     xi EBEHEH EH EHEHEHE EA EO       Click the desired channel section        16  1    Custom Live View Divisions    Customize your Live View screen by changing the order of the cameras  Each screen division can be individually customized but a    camera can only be displayed once in each group view    Create custom live view divisions   1  On the Display screen click Setup  and then click General   2  Click Sequence Setting     3  Drag and drop cameras from the Channel List to the desired location within the Division Group        3 Auto Sequence setting   fa 1ch 1  4 Division     Ba  2 ch   E 3ch   1 Division   Ba  4 ch   E ves  EN 5 ch   jes ad au d a dJ a Jj z  chan   J 
78. mpact system performance     To enable the recorder to view 16 channels of live video   1  Click Exiton the display screen and select Restart in Windows Mode   2  Double click the Edit Live View Channels icon on the desktop   3  Ifyou wish to continue  confirm the two warning windows        The live view display will switch to 16 channel mode  To return the recorder to 4 channel mode  run the utility again using the same  instructions     SCREEN DIVISION BUTTONS    Note When viewing live video from Network Cameras  only 4CH will display at one time  If more live view channels are required on the  local server  see the Edit Live View Channels instructions        1st Four Cameras View   Displays cameras 1 4 in the Video Display Area  To return to a different Multi Camera  View  select a different Screen Division option from the Screen Division menu     ME 2nd Four Cameras View   Displays cameras 5 8 in the Video Display Area  To return to a different Multi Camera  MM View selecta different Screen Division option from the Screen Division menu    Ms  3rd Four Cameras View   Displays cameras 9 12 in the Video Display Area  To return to a different Multi Camera  MM   View selecta different Screen Division option from the Screen Division menu    MN 4th Four Cameras View   Displays cameras 13 16 in the Video Display Area  To return to a different Multi Camera  ME   View selecta different Screen Division option from the Screen Division menu     Full Screen     The Full Screen Option a
79. n  in seconds  to save  Although suggestions are provided  a selection between 1 and 3600 can  be entered manually     b  Selecta Compression Codec  Each codec provides different levels of quality  compatibility and file size   c  Select Quality   50 gt 100  When size is not an issue  set quality to 100     The digital signature is already entered  but can be changed if required   4  Click Export   Selecta location to save the file  enter a name for the file  and click Save   c  Clicking Cancel will exit the window without exporting file     68    Bookmarks    Use bookmarks to mark a video clip during a search  Export bookmarked data  using the Clip Backup feature     1  Perform a search for the desired video    2  Stop playback at the beginning of the desired clip    3  Right click the video and select Start Bookmark    4  Click the Play button to continue playback    5  Stop playback at the end of the desired clip    6  Right click the video at the desired end point and select End  Bookmark    7  Type a name to identify the bookmark in the Title box    8  Entera memo or notes in the More Information box    9  You may also select additional channels to include video at  different locations recorded at the same time    10  Click Create    Modify Bookmarks    You can modify a previously created bookmark to change the start or end  time of the clip  add additional comments  change the title  or add additional    Cameras     l   2     31472AB    From the Search screen  click Boo
80. n Sensor schedules       Recording f Sensor  Day of week       SUN   MON   TUE W WED   THU   FRI   SAT Single Selection Mode   Restart setup    Recording schedule    Normal Day Mode      31422011           Ac AFR AFR AFR AFR AFD AO   ENO PAE A E   AR JAR  AR  AR  AVR JAR  AJR  4   mr       Alarm options Emergency IP setup    Create a Recording Schedule  Select a day to begin creating the schedule for  or  click Single Day Selection  enabling Multi Day Selection  to create the same  schedule for multiple days     Highlight the Time Blocks within the Recording Schedule window for the camera s  selected to schedule  Once the desired Time Blocks  are highlighted  click a Recording Mode button  The Time Blocks should now appear Blue for Motion  Y ellow for Continuous and White for  No Recording     Note Leave cameras recording with Sensor Detection set to No Recording for the specified time block s      Create a Sensor Schedule    Click Schedule and then and then select the Sensor option  Select a single day or click Single Day Selection to include multiple days in  the schedule     Highlight the Time Blocks within the Recording Schedule window for the sensor s  to enable and schedule  Once the time blocks are  highlighted click Enable  The time block will now appear red     31472AB 51    Scheduling Alarm Events    There are three types of Alarm Events   e ALARM EVENT  This option logs the Alarm Events on the local server   e CENTRAL STATION  This option sends a Map Alarm to SCS  
81. nd Users tabs first   Select Use Storage Check   Define the frequency of storage checks  in minutes      Select an additional Alert Option if desired  Beep or Popup  Message     Add a Comment that will be seen in the email message if desired   When you are finished  click Apply then Close     Recording Data Check    1  Setup the General and Users tabs first   2  Select Recording Data Check   3  Define the frequency of data checks  in hours    4  Select the Action Method  Popup Message Alert  Beep Alert  or  Email Alert   5  Adda Comment that will be seen in the email message if desired   6  When you are finished  click Apply then Close   SMART Information    The SMART Information tab displays Hard Drive information     31472AB    Recording Data Check   SMART Information   SMART Alert   Aam Event    MySurveillix    Users Storage Check                               MySurveillix   General   Users   Storage Check    Recording Data Check   SMART Information   SMART Aet   Aam Event                                    General   Users   StorageCheck    MySurveillix    SMART Information   SMART Aet   Aam Event      Recording Data Check    Device Pawer Cucle C  4               61      7 Email Alarm  SMART Alert          MySurveillix   General   Users   Storage Check    Recording Data Check   SMART Information SMART Aet   Aam Event      Set up the General and Users tabs first   Select Enable SMART Alarm    Define the frequency of SMART status checks  in hours   l  Select the type of SMAR
82. net cable to achieve optimal communication speeds        Configuring TCP IP Settings    On the Display screen  click Exit and select Restart in Windows Mode   Right click Network on the desktop and select Properties    Click Local Area Connection    Click Properties    Select Internet Protocol Version 4  TCP IPv4   then click Properties     Select Use the Following IP Address option  Enter the IP Address and Subnet mask appropriate for the network  It is  recommended to contact the Network Administrator for appropriate IP settings     Example  a  Common IP addresses are 192 168 0 25 or 10 0 0 25  b  Common Subnet masks are 255 255 255 0 or 255 0 0 0    Note In order to connect to the recorder through a remote LAN connection  a static IP address must be assigned  If the network assigns  the IP address automatically  DHCP   contact the Network Administrator for help assigning a static IP address     7  Ifthe network requires you to specify the DNS information  enter it now by selecting the appropriate DNS options   8  When finished configuring the TCP IP settings click OK to close the Internet Protocol  TCP IP  Properties window   9  Click Close and then Close again to close both Local Area Connection Properties windows     88    LDAP INTEGRATION    This chapter includes the following information     e Installing LDAP    31472AB    89    FEATURES       The instructions below are for LDAP with Server Software version 3 6 36 and above     The recorder server does not need to be j
83. oined to the Domain  The recorder server will query the LDAP server for accounts  and authorization levels     The recorder server creates groups within LDAP for each of the permissions on the recorder  Simply join a Domain user to  these groups to provide access to that function in the recorder     Recorder access within LDAP is based on the Site Code within the recorder software  This allows an administrator to group  recorders with the same Site Code     Remote and Multi Site management software works with LDAP logins     INSTALLING ACTIVE DIRECTORY       Required Items    Note    90    Name of LDAP server     Account in LDAP server that has Domain Admin rights  This user will be used initially to create the OU   s and Groups within  LDAP     Verify that the recorder server is connected to a network that has a valid LDAP server   Ensure that the TCP IP settings are configured correctly for DNS resolution and gateway if needed   Check to verify that you can ping the LDAP server without Issues   Set up DVR Site Code to be used for LDAP authorization  The default will be 100 000  This site code can be used to group  recorders together within LDAP    a  Log in to the recorder using the local recorder administrator account  non Active Directory     b  Navigate to the Setup   gt  Information tab and change the Site Code   Log on to the recorder server with the domain account        with administrator privileges  see above required items   User Login  If successful  the recorder 
84. om the Select User box and click Update User    Set the user s rank using the User Rank list and click OK to save changes     OX OT   U    Changing the Administrator Password    1  Inside Administrative setup  click User Management   2  When the prompt appears  click Change Password   3  Enter the new password and click OK     Default Administrator Password    The default administrator login is   User  Administrator  Password   lt blank gt     58    Log Management  The Log Management window provides you the options to overwrite log files or schedule log deletion     Set Up Log Management Options    From the Administrative setup click Log Management   Select Log File Overwrite Option to enable   Select Overwrite or Do Not Overwrite   If Overwrite is selected   a  Entera maximum Log File Size   b  Choose a number of days to keep logs  Delete Log File Older Than    Note Log files can also be manually deleted  Simply select the log you want to delete on the bottom portion of the window  then click  Delete All   5  Click OK to save the settings and close the window     87 Log file management    Log file size  le Overvyrite    f   Do not overwrite    Delete Log file older than   fi   day s      Select log      System log Delete sll        Event log    Alarm log    Drive Check Log    Lancel         31472AB 59    Status Check   Email    General    1  From the Display screen  click Setup              67 Email Alarm   lt     2  Click Administrative        gt       Recording Data Check 
85. on to a warm location    When this product is moved to a hot and humid location from a cool location    When this product is moved to a cool and humid location from a warm location    When this product is used in a room where the temperature fluctuates    When this product is used near an air conditioning unit vent    When this product is used in a humid location     Do not use the recorder when moisture condensation may occur     If the recorder is used in such a situation  it may damage discs and internal parts  Remove any CD discs  connect the power cord of  the recorder to the wall outlet  turn on the recorder  and leave it for two to three hours  After two to three hours  the recorder will warm  up and evaporate any moisture  Keep the recorder connected to the wall and moisture will seldom occur     31472AB    WARNING    TO REDUCE THE RISK OF ELECTRICAL SHOCK  DO NOT EXPOSE THIS APPLIANCE TO RAIN OR MOISTURE   DANGEROUS HIGH VOLTAGES ARE PRESENT INSIDE THE ENCLOSURE   DO NOT OPEN THE CABINET    REFER SERVICING TO QUALIFIED PERSONNEL ONLY     CAUTION    CAUTION    RISK OF ELECTRIC SHOCK  DO NOT OPEN    CAUTION  TO REDUCE THE RISK OF ELECTRIC SHOCK   DO NOT REMOVE COVER  OR BACK    NO USER SERVICEABLE PARTS INSIDE   REFER SERVICING TO QUALIFIED SERVICE PERSONNEL        RACK MOUNT INSTRUCTIONS    Elevated Operating Ambient   If installed in a closed or multi unit rack assembly  the operating ambient temperature of the rack  environment may be greater than room ambient  Ther
86. order software     The Network Device List is a list of available IP camera devices that have sensors enabled  When a device is selected  the lower table will  populate with a list of the sensors for the device     e Click the arrow next to a sensor or relay to display the number of the sensor on the recorder  You can then associate a sensor  or relay from the recorder with a sensor or relay on the network device     Network Device Sensor Setup    Network Device Sensor Setup      Network Device List   Select a device       Address   Port   Model   Type   Sensor count Relay count      Sensor e Relay list    Sensor count OWA Sensor No OYRA Relay Ho       48    Auto Sequence Setting    Auto Sequencing is available either in the Display screen when Auto Sequencing has been enabled  Auto Sequencing conveniently  displays video channels at specified intervals and sequences through each selected channel      7 Auto Sequence setting          1  4 Division   9  16 Division      P      1 Dinson       dy DN da y    Enable  Sequencing    0    ae      BBBBG008    up  00000000000 0  E EEE       o      Ea      4 Drnson    IG ch    w 40    l F 40 V 48 l  e 4c P  Enable All Auto Sequencing  Cameras TA _Select al    Custom made   l J      o Skip cameras  wih FFS sel lo U    Select interval between  3 Z  intervatsee   switching cameras                      LC ORK   ca    Custom Mode   Create non standard screen division layouts   Skip 0 FPS Channel   Sequence skips cameras with no video signal 
87. ot in compliance with instructions in this user s manual    Malfunctions resulting from misconnection to other equipment    Repairs or modifications made by the user or caused to be made by the user and carried out by an unauthorized third party   Notwithstanding the foregoing  Toshiba s liabilities shall not  in any circumstances  exceed the purchase price of the product     Usage Limitation    The product is not designed for any  critical applications    Critical applications  means life support systems  exhaust or smoke extraction  applications  medical applications  commercial aviation  mass transit applications  military applications  homeland security applications   nuclear facilities or systems or any other applications where product failure could lead to injury to persons or loss of life or catastrophic  property damage     Accordingly  Toshiba TAIS disclaims any and all liability arising out of the use of the product in any critical applications     10    Table of Contents    PREFACE sandia 15  ADOOS  0 Lo   gt  sueree thar eee Noha ah Rie a ee Fe ee a a Tene ee eee ee Rn 15  THEGMMICIANY NOLS aid a ei a ha die sd ue he 15   INTRODUCTION ccionn a naea aa a aA a a a a eaa aa aa 16  Frog  ctDesScipUOMenicenera e A N 16  A a a r Cee eee 17   CONTROLS AND CONNECTIONS 120 a aeaa a e dde 18  Front Panel Controls A A A a 19   A A A ee sacar 19  ANION Ir ANG lista aitor alcala dci 19  Rear Panel Comme cio Sres tido lidad 20  A O Perera E wens 20  AAA ascend O E 20   GETING S
88. ould become familiar with these options as this is the screen that will be displayed the majority of the time        surveilli     Opens   O e Search    SEARCH r Setup  Ta BACKUF e Backup  C4 e PTZ Controller    es US 0    z pens Setup Display  p gt   LOG IMOUT    Current Date    Time  Screen Division buttons    BEY PHAGES  mc 10 16 42 AM  u a4 2001 Thu  a  Pe  FS  Pe 4  Pe  Pe  Pe  A  16  A A  PS  Pe       Sensor Status   en Outputs CPU meter    CPU Meter    Use the CPU meter to monitor the system resources on your  recorder     e GREEN   System configuration OK    e YELLOW   Caution  evaluate system configuration  and consider decreasing system loading    e RED  System configuration has been exceeded which may affect stability  decrease system loading or upgrade system with  CPU performance package    Pa    10 16 42 AM    Cc    P i E  T 9 4 2011 Thu       Live Camera Options    Right click a camera on the Display screen to display these options   e FullScreen  e Instant Recording    e Search In Live  Y Full Screen    Instant Recording    Search In Live    Digital Zoom SETUP    LOG IN OUT  D en       31472AB 31    CAMERA VIEW       Recording Status    Special Recording Type       AE    pmp     Camera Number and Name C10  Position 10        Recording Status Indicator    The camera status for each camera is displayed in the upper right corner on the Video Display Area  The following are the different states  for each camera     5 Recording Displayed when the camera is currentl
89. ount of Hard Drive storage installed  F or  more information about Disk Management  consult a Windows 7 manual        File Action View Help        m     l   Volume  Layout   Type   FileSystem   Status   Capacity   Free Spa      Cs  Simple Basic NTFS Healthy       39 66 GB 27 95 GB   Coa DVR  E   Simple Basic NTFS Healthy  P    213 05 GB 200 80 GB    a DVR  F   Simple Basic NTFS Healthy  P    213 05 GB 141 02 GB    4   I j          Disk 0   Basic NOD eee DVR  F   465 76 GB 39 66 GB NTFS  1   213 05 GB NTFS 213 05 GB NTFS  Online Healthy  System  Boot  F    Healthy  Primary Partition     Healthy  Primary Partition   Ott tttigitit    e a Fa AE at    M Unallocated Ml Primary partition    a    ot       31472AB 59    Setting Up DDNS    Dynamic Domain Name System  DDNS  is a service that provides a static address to simplify remote connection to the recorder  This  service is most useful for installations where the WAN  public  IP address is dynamic  changes from time to time   Most public IP  addresses are dynamic unless a static address has been specifically ordered from the internet service provider     Enable DDNS    To enable this functionality of the recorder  follow the steps below     l     2   3   4    Note Ensure the recorder has an IP address by setting it statically  The Network settings may  need to be changed  If you are not sure of the correct values  contact the individual or  department responsible for network administration at the site     Click Setup on the Displa
90. period to export Log Management  Start Date   9 15 2011 y  ma         a     End Date   9 15 2011    18  19 20 21 22 23 24 e  ie    25 26 27 28 29 30 Expat log data  Tex        o Today  gt    Sone tenes doe                                                1 9 14 2011 0 00 00    Create data directory  F   Date 20110914  Time 0   2 9 14 2011 1 00 00    Create data directory  F   Date 20110914  Time 1 Default  3 9 14 2011 2 00 00    Create data directory  F   Date 20110914  Time 2 Default  4 9 14 2011 3 00 00    Create data directory  F   Date 20110914  Time 3 Default  5 9 14 2011 4 00 00    Create data directory  F   Date 20110914  Time 4 Default  6 9 14 2011 5 00 00    Create data directory  F   Date 20110914  Time 5 Default  7 9 14 2011 6 00 00    Create data directory  F   Date 20110914  Time 6 Default  8 9 14 2011 7 00 00    Create data directory  F   Date 20110914  Time 7 Default  9 9 14 2011 8 00 00    Create data directory  F   Date 20110914  Time 8 Default  10 9 14 2011 9 00 00    Create data directory  F   Date 20110914  Time 9 Default  11 9 14 2011 9 13 37    Terminate of Site Default  12 9 14 2011 9 25 46    Start Site Ver 4 5 0  Build   48     Lib 2 0 3 7  Default             Log Data Display Export Log Data  1 to 7 days     Disk Management    The Disk Management window Is a native Windows function  This window displays the partition scheme and health status of the Hard  Disk Drives in the recorder  This window Is often used to troubleshoot a recorder  or verify the am
91. ple levels of security access   Optional POS and ATM support   High performance  durable  rackmount case   Output the video to a NTSC PAL display   Up to 48TB internal storage   Digital signature support   Continuous  motion detection  alarm  pre alarm  and scheduled recording modes  Software Watchdog   Camera dependant recording resolutions    17    CONTROLS AND CONNECTIONS    This chapter includes the following information   e Input Output Connector Locations    e Front Panel Controls and LEDs  e Rear Panel Connectors    18    FRONT PANEL CONTROLS       The front panel of the recorder contains the devices that will be commonly used for data removal  retrieval  and backup replacement  The  most common components and buttons are shown below     2U Front Panel    LEDs    Power Failure  NIC1 Reset    Fan Failure HDD  Cooling fan intake USB ports NIC2 Power     Power switch                   WWW uy  eeeeee AA  000000 Q     AAA  HO                                                                                                                                                                                                                                              4U Front Panel    LEDs  Reset Button Power  HDD Tray Alarm Mute Failure Power Switch    Activity LEDs  USB 2 0 ports   System HDD  NIC 1 and 2 Cooling Fan Intake                31472AB 19    REAR PANEL CONNECTORS       The rear panel of the recorder contains the connectors used to attach cameras  sensors  and relays to 
92. product in any critical  applications     Your Responsibilities   The above warranty is subject to the following conditions     1  You must retain the bill of sale or provide other proof of purchase     2  You must schedule service within thirty days after you discover a defective product or part     3  All warranty servicing of this product must be made by the Surveillix DVR Repair Facility     4  The warranty extends to defects in material or workmanship as limited above  and not to any products or parts that have been lost  or discarded by user  The warranty does not cover damage caused by misuse  accident  improper installation  improper maintenance   or use in violation of instructions furnished by ISD  The warranty does not extend to units which have been altered or modified without  authorization of ISD  or to damage to products or parts thereof which have had the serial number removed  altered defaced or rendered  illegible     ALL WARRANTIES IMPLIED BY STATE LAW  INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS  FOR A PARTICULAR PURPOSE  ARE EXPRESSLY LIMITED TO THE DURATION OF THE LIMITED WARRANTIES SET FORTH  ABOVE  Some states do not allow limitations on how long an implied warranty lasts  so the above limitation may not apply   WITH THE EXCEPTION OF ANY WARRANTIES IMPLIED BY STATE LAW AS HEREBY LIMITED  THE FOREGOING EXPRESS  WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER WITH RESPECT TO THE REPAIR OR REPLACEMENT OF ANY  PRODUCTS OR PARTS  IN NO EV
93. rive cage  The hard drive installed in bay one contains the operating system and if removed will render the  recorder inoperable        Removing a Hard Drive    1  Push the release button for the drive to remove   2  Pull the release handle outward  sliding the drive tray out of the drive cage     Inserting a Hard Drive    1  Slide the drive tray into the drive cage   2  Press the release handle until it clicks  locking the drive tray in place     HARD DRIVE ARRAY  4U ONLY     Hard drives in the 4U model are arranged top to bottom in the HDD cage  A minimum of one and a maximum of sixteen hard drives may  be installed in the hard drive cage  The 4U is shipped with the hard drives in a separate box  To insert the drives  follow these  instructions  The drives must be inserted in order  1 16  depending on how many drives you purchased   The drive trays are marked with  the number of their port  See the diagram for the order of the hard drive ports on the 4U        Inserting a Hard Drive  1  Pull the blue button on the drive tray to release the latch   2  Slide the drive tray into the drive cage   3  Close the latch until it clicks  locking the drive tray in place              31472AB 25    RACKMOUNT KIT INSTALLATION    This section provides information on installing the Surveillix 2U and 4U NVRs into a rack unit with the rack rails provided  There are a  variety of rack units on the market which may mean the assembly procedure will differ slightly  You should refer to the insta
94. s ce ad 67  Daylight SAVINO TITE a icetis cheetah a A Ue ek eee lece 67    12    SIMAO RG acia 68    A A A eer ie ec he aorta oltre acd waste aoe Sal ag ls 69   CHP BACKUP aros ted aaatedlonatatinbate acdetiess a 70   NCO  SS AUCH A os canta E E sagab lee oa caw te basen E E E E E EEE EEE ET 71  Performing an Index Se Nat E 71   Index  Search  Results  DI e de Ledo 71  PREVIEWS tl dado 72  Performing    a Preview O ie 73   Graphe A ee cdecet a a ee nd been ceeeneaaacenoeaeten Gendeedcahacee temnacan oaauea conden asta ten te aaceuecactenee 73  Penorming a   rapida 73   ODJeCc oT ets 101g Reet eee eter ie td a id e dd lt ol co 74  Fenomeno des dps 74  no bel etaaa teeta Saetioeucanainase Bohetiouckteinntea tnd a 75  Performing a Motion Search  vcacocconcocianosin inet a e T 75   AU Ala Da  6  ist da 75  Sl AAN     ects ca ace a ac eecle T nee eae ce ep eaaatceah ce uaceseae  76  Pare WAN ZOOM A ati ein ah cates ett eet i eatueceleey 77  Ran  ZOO OVNIS Wo a si Pesce ee 78  Enable the  PTZ Seting S at oe 78   Advanced PIZ Scudo dae 78  Creating and Viewing Preset PoOSItIONS            cooccnncccnnccccoconnccnnnconononnnnnnnnonononanennnnnonononnnnnnnncnnnnaninnnns 79   PACCCSSING UZ MENUS caters acne ree caree eect soot aa sees ioat acne  79  Controla a PTA    AIM Cleat ridad 80  Using the Graphical PTZ Controller              ccccccccseseccccceeeceeeseeceeeeseeeeeeeeeeeeeeeaeeeeeeeeesssseaeeeeeeeesssaaaeees 80   Using tne On SCI en Compas ita ld da 80  Understanding TOUS excess
95. scsseseeeeeeneeeeeeeneeseccocaasseseeneeeeeeeeeeecseeccoccssseeeseeeeeeeeees 100  REMOS OM SIUD sacrer eadasaceeceetuas es oe 101   Digital Verter Overview ansera Ea A a cdandedsarevedass  iudoewodsbucdestundeubescuuiaasinns 103  stalling Re Digital Verona AA A A A 103   Usina the Digital  Ventrosa ion 103   Backup  Viewer Ov  ervie W de E de A i   104  installing Backup Me WE a ai 104   Loading Video from DVD or Hare  DI VS vscdsacardato rola rs 104  SOMWaANS Upgrade S ssn adsl tidad taddan  s 105  JA An 106  Purchasing SCS Software Upgrade     cccccccoconnccconcconononnconnnnconnnonnnnnnnononnnnnnnnnnnononnnnnnnnnnnnnnnnneninnnnns 106  Configuring the Server for Remote Connection            ccccccccccccessseeesseeeeeeeeeeeeeeeeeseeaaaaeasseeeeseeeeeeeeeees 106  Comnectinaito a Recodo 106    14    PREFACE    ABOUT THIS GUIDE    This manual is a setup and maintenance guide that can be used for reference when setting up the recorder and for troubleshooting when  a problem occurs  Only authorized personnel should attempt to repair this unit    Toshiba reserves the right to make changes to the recorders represented by this manual without notice    The following text and symbols mark special messages throughout this guide    Note Text set off in this manner indicates topics of interests that can help the user understand the product better    Tip Text set off in this manner indicates topics and points of interests that can be helpful when using or settings up the recorder        T
96. splay screen   Right click and choose Search In Live  or click the scroll wheel on the mouse     The Search In Live controls will display at the bottom of the image    Use the controls to pause  rewind  move frame by frame or resume playing as desired     5   ToexitSearch in Live  right click the camera channel again and choose Search In Live  or click the scroll wheel on the  mouse      76    PAN   TILT   ZOOM    This chapter includes the following information     e Overview   e   Setting up the PTZ   e Creating and Viewing a Preset Position  e Creating and Viewing a Preset Pattern    31472AB    11    PAN  TILT   ZOOM OVERVIEW    The PTZ controls within the recorder allow for powerful control over the cameras  This can be extremely beneficial to you by increasing  the usefulness of the recorded video  Using the PTZ controls  you can create custom preset configurations that can continuously sweep  across large areas     Note PTZ setup and control is only available for supported video encoders with a PTZ RS 485 pass through        Enable the PTZ Settings    1  Inside the recorder PTZ Setup  select the PTZ camera using the Camera Channel list   2  Enable the PTZ functions of the camera by selecting the Enable Pan Tilt check box     3  Select the appropriate Protocol and set the PTZ Driver Address and Serial Port Settings  See Advanced PTZ Setup in this  chapter      Note The majority of major PTZ manufacturer protocols are included in this software  Refer to the Supported Proto
97. still running or in the process of shutting down  Doing so can cause data  loss  file corruption  system instability and hardware failure     28    NVR BASICS    This chapter includes the following information     e Becoming familiar with the Display screen  e Defining Screen Divisions    31472AB    29    SETTING THE TIME AND DATE       Exitto Windows by clicking Exit on the Display screen and then clicking Restart in Windows Mode     Click the Start button     gt  Control Panel   Click Date and Time inside Control Panel   Adjust the Date and Time     When finished  click Apply  then OK  then close all open windows and restart the recorder  Do this by clicking Start and    selecting Restart from the Shut Down menu     ACCESSING THE DVR UTILITY       Exporting Settings  Exporting settings can help configure multiple recorders quickly or reconfigure a unit that has been reset to factory defaults  Some things  must be kept in mind when using this feature   You cannot use this function on     Recorders that are different models     When upgrading from certain software versions   This feature cannot be  used when upgrading from v2 x to v3 x     Exit to Windows by clicking Exit on the Display screen then and select  Restart in Windows Mode    Click the Start button     gt  All Programs  gt  Surveillix  gt  vFormat   Click Export in the System Setting tool section     Selecta location to save the settings file and click Save  The DVR  Utility will export the NVR settings and automat
98. the information is correct    Once validated  you will be provided with the Unlock Code   Print the page and save for later reference     Software Registration    The following is your unlock code  Keep this number in a safe place as you will need it if you  ever reinstall the software     Unlock Code A Y A e Y  Product 01 Channel IP Camera Unlock  Product SN     DVR SN ae a ie    NOTE This unlock code cannot be transferred to a different computer        Print this Page    MOTION SETUP    The recorder allows the user to adjust several different Motion Settings and create motion detection areas           Select Camera    Channel 1 v 4  gt   Motion Regions  Move the slider bars left to increase motion sensitivity and to  eliminate more noise  Clear   Detect detail motion area  _ FullMotion  rea   tien sij Area  _ Apply to all Channels   to _ Apply to all Channels   Channels  Display full screen Motion Sensitivity    High Low  video pop up on 2   motion event  l   Beep on motion l  eve nt    Full Screen Pop up on Motion    Beep on detect Pre Alarm 0  Seconds      Full Screen Pop up on Sensor  __  ____     Enable Sabotage Detection  oE r Post Alarm  MOTION  10  Seconds   None  Display full screen r E   video pop up on sensor Post Alarm  SENSOR  10  Seconds   event       E    Y    Reduces Analog Signal Noise from Motion Detection    Create a Motion Area    R  Select Existing Motion Shapes    1  From the Display screen  click Setup   2  Click Motion  Ea Draw Square Motion Detection
99. the recorder  Below are diagrams    that outline the location and description of each connector     2U Rear Panel    AC power Cooling fan          USB    eSATA Network    4U Rear Panel                        Onan             USB  eSATA    AC power    20                            HDMI  DVI I                         HDMI  DVI I                                                                                        USB    Optical output    Line in     line level  Speaker out    5 1 Surround sound   Microphone in     not used    Cooling fans                     Optical output    5 1 Surround sound          Line in     line level  Speaker out  Microphone in     not used                         GETTING STARTED    This chapter includes the following information   e Included Components    e Setting up the DVR Hardware  e Optional Components    31472AB    21    IDENTIFYING INCLUDED COMPONENTS       Surveillix recorders come with a mouse  keyboard and selected software and cables  Identify the following components to make sure  everything has been properly included with the new recorder  If any of the following items are missing  contact the dealer to arrange a  replacement           NVR Case Key    Mouse Keyboard   varies by model  i y          Repair Disc  Software Disc Power Cable DVI to VGA Adapter                                                                                                                                        NOD Nee Bezel Cover   Shipped separately Rackmount 
100. tions   1  From the Live View screen  click Setup    Click Network Cameras    Click the Camera Configuration tab    Highlight the desired camera    Click Setup Network Device     Upgrade and Registration    Have the following information available before registering the recorder upgrade     Product Serial Number  This may be the Product Serial Number displayed on the product sticker on the left side of the recorder  or the the  unique Product Serial Number provided with the purchase of additional channel linceses     System ID  The System ID is a number that is generated by the Survelllix unit  This is a unique code generated using the MAC address of  the recorder     Locating the System ID    1  From the Display screen  click Setup   2  Click Network Cameras   3  Click the License tab     License Information    Trial Version   30 days remaining     System ID  FFB1E1B81E12C6B Copy      Channel Connection License       31472AB 43    Obtaining the Unlock Code    44    l     Za  3   4     A E    Open an Internet browswer and go to http   register surveillixdvrsupport com  Product Serial Number    System ID    Doo O     Submit      Type the Product Serial Number that was provided by Surveillix   Type the System ID generated by the recorder   Click Submit     Software Registration    Product Name 01 Channel IP Camera Unlock  Product Serial Number   System ID   DVR Serial Number     Please verify the information and press NEXT to proceed     Verify the information    Click Next if 
101. tions no matter what type  of LAN you want to use     A LAN is a group of computers and other devices dispersed over a relatively limited area and connected by a communications link that  allows one device to interact with any other on the network     There are many reasons why using Microsoft   Windows   7 Embedded is superior to other platforms when running on a LAN  The  number one reason is security  Windows 7 Embedded is based on the Microsoft s Windows platform  which  historically has boasted the  most reliable and secure operating system in the world  Running the recorder on a secure network is important to prevent unwanted users  from gaining access to confidential information  Unwanted users can compromise the integrity of the confidential data being stored and  viewed  and in extreme circumstances can cause irreparable damage to the network     Since connecting the recorder to a network can be extremely complex  depending on the network   this Survelllix recorder manual will  cover only the basics  It is Suggested that the recorder administrator consult the Vendor or IT Administrator before attempting to create or  connect to a LAN     CONNECTING TO A LAN USING TCP IP    The networking options of the recorder can be created and modified via the standard networking options available on Windows 7  Embedded  The recorder comes equipped with a 10 100 1000 Network Interface Card  NIC   This card uses a standard R   45 connector   and should be connected using CAT5 Ether
102. tually every computer offers some type of support for these file formats which  make them the most ideal formats to use  Only one camera can be selected at a time for this function to work     Image Images can be exported in J PG  PNG  or BMP formats  The J PG format is optimized for compressing full color or grayscale  photographic images  uses lossy compression  and will create a small file size   The PNG format is designed to maintain more  quality while still compressing full color or grayscale photographic images  uses a lossless compression  and will crea a medium  file size   The BMP format can be used for full color or grayscale photographic images  uses little  or no compression  and will  create a large file size   Use any of these options to export a single image or frame     AVI AVI image data can be stored uncompressed  but it is typically compressed using a Windows supplied or third party compression  and decompression module called a codec  AVI is used to export a video clip           6    Save   Clip Backup xs    Save   Clip Backup       Export type     Image File ANI File    JPG y     Original Size  Digital Signature    100 000       No compression    Quality setup  Quality  50   100   100 v    Unplug or Eject Hardware         1  From the Search screen  click Save   2  Select the Export Type  Image File    PG  PNG  or BMP  or AVI File   Image File  a  Select Quality  50 100   When size is not an issue  set the quality to 100   AVI File    a  Enter the duratio
103. urbished Product in place of those in need of repair     Step by step Procedures   How to Obtain Warranty Service   1  Verify operation of the unit by checking the instruction manual and web site for the latest updates at    www toshibasecurity com     2  If there is a defect in material or workmanship  contact the Surveillix DVR Support Center at  877  855 1349   877 855 1F IX  to speak to a technical support representative and schedule service      3  Arrange for delivery of the product to the Surveillix DVR Repair Facility  Products must be insured and securely packed  preferably  in the original shipping carton  A letter explaining the defect and a copy of the bill of sale or other proof of purchase must be enclosed  with a complete return street address and daytime telephone number  The Tracking Number should also be indicated on your  documents  Charges for transportation and insurance must be prepaid by the end user     Critical Use Disclaimer   The product is not designed for any    critical applications        Critical applications    means life support systems  exhaust or smoke  extraction applications  medical applications  commercial aviation  mass transit applications  military applications  homeland security  applications  nuclear facilities or systems or any other applications where product failure could lead to injury to persons or loss of life or  catastrophic property damage  Accordingly  Toshiba disclaims any and all liability arising out of the use of the 
104. ve Browse    Cancel    Display all Hard Drives Select Additional Drive F older  Dene DINE PROMY Select Remote Network Location  Hour   Minutes    Recording data displays in hourly  24 vertical columns  and 10 minute  6 horizontal rows  segments  Green cells indicate time with  recorded video  Red cells indicate time selected for backup     Backup Status    Displays the size of all video currently selected for backup  the available size of the media currently selected for backup to  and the dates  and times of video currently selected for backup     Fixed HDD  Display all Hard Drives    Performing a General Backup    1  Click Backup on the Display screen   2  Select the date or dates to back up using the calendar  Dates highlighted in blue contain recorded data     3  Select the blocks of time to back up using the Hour Minute grid  Blocks of time with recorded video are highlighted in green   Blocks of time selected for backup are highlighted in red     4  Select the backup drive or drives under Select Backup Media  or click Network Drive  or Browse  When selecting the CD   ROM drive you must specify the number of CDs to use for backup     5  Click Backup Order to set the backup order   6  Select the Include Viewer check box to include the Backup Viewer Application     7  Click Start Backup to begin the backup process  A progress bar will be displayed in the lower right corner of the Display  screen     84    Clip Screen Overview    The Clip Screen is used for backing up video
105. vice to a Channel     Find Cameras      Add    FO  po o e O    Assigning a Network Device to a Channel    l   2   3     31472AB    From the Live View screen  click Setup   Click Network Video   Click the Channel Setup tab     License   Add Remove Device Channel Setup   Audio Setup   Camera Configuration      Channel Properties    Channel List        Sls oils  C  Position    Mones   Mones  Position  O Position2   None   None Select Device  C  Position3   None gt    None gt  none    B  C  Position   None gt    None gt  hone    C  Position5   None gt    None gt   C  Position6   None gt    None gt   C Position    None gt    None gt   C Position      None gt    None w PTZ Camera  C Position      None gt    None gt   O  Positior10   None gt    None r  C Position11   None gt    None gt    Wide Screen  O Position12   None gt    None gt   O  Position13   None gt    None gt  Intensive  O Position 14   None gt    None gt  intense Hionon  O Position15   None gt    None gt   C  Position 16   None gt    None   Intensive Sensor      Intensive Instant    Apply All    Delete All    Drag  amp  Drop Cameras      Click an available channel on the Channel List    Type the desired Position Name    On the Select Device list  select the appropriate network device added previously    If the device has PTZ capabilities  select the PTZ Camera check box to enable    If the device displays wide screen video  select the Wide Screen check box to allow it to display properly    If supported  select the Use 
106. will log the administrator user    on without any error messages  You may log off the User Name   domainadmin    recorder once this is completed without errors     If you encounter an error please verify that the above oer a    required items are correct     Lag in ta  LOAP User    Full Domain name  dap  domain  net  as Ee       4     5     Note The above site codes may be different depending on what site code the recorder server had when it was logged into LDAP   You can now log in to the recorder server using any of the Active Directory users who belong to one of the above groups     6     31472AB    Go to the Active Directory Users and Computers application  You should now see an OU called DVR with an OU inside of it    named the same as the Site Code above  example 100 000            L Elle Action View             3 Active Directory Users and Computers  EC    H E Saved Queries      PDomain net  E E  Builtin  El Computers    EEE  Domain Computers      43  Domain Controllers    EE DYR   e 100 000  Ed 100 101       H  ForeignSecurityPrincipals    E   H  cu Group    EBEFA Domain Users       E Users    w Active Directory Users and Computers      100 000 32 objects    e s am elein ee  Sway Se    F OVR BACEUP_ 100 000  PT OVR_HIDE AUDIO _001_100 000  FDR HIDE AUDIO _002_100 000  PR OVR_HIDE_AUDIO_003_100 000   2 OVR_HIDE_AUDIO_o004_ 100 000  fi OVR_HIDE_AUDIO_005_ 100 000  ff OVR_HIDE_AUDIO_o06_ 100 000  ff OVR_HIDE_AUDIO_o07_100 000  ER OWR_ HIDE AUDIO 008 100 000  EE OWR_ HIDE
107. y being recorded to the recorder     I  Motion Detection Displayed when a camera  set up for motion detection  detects motion   O Display Displayed when the camera is currently not being recorded to the recorder     Special Recording  There are two types of Special Recording  Text is displayed on the camera indicating what type of Special Recording Is activated   SENSOR    Sensor is displayed when a sensor  associated with a given camera  Is activated   INSTANT    Instant Recording is a manual activation of the recording for the selected camera  Regardless of the recording method  Instant Recording  will start the camera recording and also flag the video for future searches using the Index Search feature  INSTANT is displayed when a  user activates the instant recording option  Double right click the video display to activate and deactivate the Instant Recording option     32    EDIT LIVE VIEW CHANNELS    By default  the recorder only allows live video from four network channels at one time on the local server  This protects the processor  resources for recording data  The SCS software allows you to view live video from multiple recorders atonce and with the same  limitations that the recorder has on the number of live IP based video channels  If more than four channels of live video are required on  the local server  you can enable the recorder to show up to 16 channels  Be aware that displaying 16 channels of live IP based video is  resource intensive and may dramatically i
108. y by following the operating instructions  Adjust only  those controls that are covered by the operating instructions as an improper adjustment  of other controls may result in damage and will often require extensive work by a  qualified technician to restore the unit to its normal operation    e  Ifthe unit has been dropped or the enclosure has been damaged    f  When the unit exhibits a distinct change in performance   this indicates a need for  service    17  Servicing     Do not attempt to service this product yourself as opening or removing covers may    expose you to dangerous voltage or other hazards  Refer all servicing to qualified personnel     18  Replacement Parts     When replacement parts are required  be sure the service technician has used  replacement parts specified by the manufacturer or have the same characteristics as the original part   Unauthorized substitutions may result in fire  electric shock or other hazards     19  Safety Check     Upon completion of any service or repairs to this unit  ask the service technician to  perform safety checks to determine that the unit is in proper operating condition     BATTERY EXPLOSION CAUTION STATEMENT    CAUTION  Risk of Explosion if Battery is replaced by an Incorrect Type   Dispose of Used Batteries According to the Instructions     NOTES ON HANDLING    Please retain the original shipping carton and or packing materials supplied with this product  To ensure the integrity of this product  when shipping or movin
109. y screen and log in as Administrator if prompted    Click Administrative    Click Program Management  ETC  and enter the Administrator password when prompted   Click Show  to the right of Dynamic DNS Configuration           Program Manager ETC        Index   File name   Desc   Status   Start   Stop Show Hide  1 DDNS User Infor    Dynamic DNS Configuration NOT RUN f i       2 Information Col    Collects DVR Information and se    NOT RUN  3 Perfmon exe Opens Performance monitor  MOT RUN  Select Enable DDNS     Enter the User Name  Password  and Hostname specified on the DDNS document Enable DONS   FT  shipped with your recorder  le    Click OK  then close the Program Manager window  User Name   Password     Host Name     Set the IP Address    The IP address of the recorder is set in Windows  to setthe IP address follow the steps below     l     On the Display screen  click Exit and choose Restart in Windows Mode   Right click My Network Places and click Properties    On the General tab  click Internet Protocol  TCP IP  and then click Properties   Select Use the following IP address     Enter values for the IP Address  Subnet Mask  and Default Gateway  these may be specified by the department responsible  for network administration    a  IP Address  The first three sets of numbers should match the router s local IP address and the last set should  be a unique number between 1 254   b  Subnet Mask  This should match the router s setting  commonly 255 255 255 0 for 192 X addresses
    
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