Wi-Ex zBoost SOHO DataBlast
Contents
1. Unit Running the Coaxial Cable from the Signal Antenna to the Base Unit Connect the zBoost Base Unit to Power Confirm That Your zBoost is Working Properly Improving Your Coverage Area zBoost Base Uni ht Indicator Technical Specifications Frequently Asked Questions Warranty Information d ZBOOST SOHO DATA BLAST USER GUIDE ZBOOST SOHO DATA BLAST USER GUIDE Thank you for choosing zBoost You will now be able to use your cell phone INSIDE your home or office Gone are the days when you had to go to the window upstairs or walk outside to use your cell phone Like a skylight that brings sunlight into your home Boost Data Blast transports and amplifies the outdoor 4G data signal into your home or office By following the easy instructions in this user guide you will be Extending Cell Zones into your home or office Why Indoor Signals Can Be Weak There are several obstacles that can contribute to the poor reception you receive in your home or office 4 Location of the Cell Phone Tower in Relation to Your Home Office While cell phone providers have tried to place cell phone towers to provide the best overall coverage local ordinances and terrain features can impose restrictions on where these towers can be placed thus limiting the signal strength available at your location Obstructions Caused by Buildings Terrain and Trees Cell phone signals can be completely bloc2. 0A Max Wall Supply Input Voltage 100 240VAC 50 60 Hz 5 0VDC Input and Output Impedance TNC Connector 50ohm F Connector 75 ohm System Certifications FCC Parts 15 amp 27 Industry Canada Base Unit Size and Weight 5 x7 x 1 25 9 oz Operating Conditions Indoor Use Only 40 105 F Coverage open areas Up to 2500 square feet Fast Alternating RED and GREEN followed by no light The amplifier is disabled Solution Unplug your system and re power After Initial Power Up Solid GREEN Normal condition Solid RED System is receiving signals from either the mobile device or the base station transceiver which are too strong for proper operation Solution Unplug your system Re orient your Signal Antenna and or Base Unit to reduce the excessive signal source Plug your system back in If still solid red call customer support 1 800 871 1612 10 This product uses patented technology to protect the carrier network foreign patents pending This product is covered by patent US 7 706 744 Other U S and 1 ZBOOST SOHO DATA BLAST USER GUIDE ZBOOST SOHO DATA BLAST USER GUIDE Frequently Asked Questions What can expect my cell phone signal range and strength to be inside my home or office The closer you are to the base the stronger the signal This will vary with different conditions Some of the condition
3. TA BLAST USER GUIDE Optional zBoost Accessories l The following accessories are available to improve signal reception and provide increased coverage in your home or office Please see our website for complete selection To order call 1 800 871 1612 or visit www Part CANT 0041 Description Wide Band Directional Signal Antenna 700 2200 MHz 8 10 5 dBi YX012 Outside Grounding Kit YX030 15W 15 ft Signal Antenna coax extension low loss RG 6 YX030 35W 35 ft Signal Antenna coax extension cable low loss RG 6 YX030 50W 50 ft RG 6 cable YX031 100W 100 ft RG 11 cable YX030 08W 8 flat window entry cable iv Table of Contents FCC Information Industry Canada Regulations Safety and Product Warranty Information Copyright Notice Trademarks Safety Guidelines Limited Liability Package Contents zBoost SOHO Data Blast Optional zBoost Accessories Table of Contents Overview Why Indoor Signals Can Be Weak Preparing to Set Up Your zBoost Product Tools Needed Check for Signal Strength IMPORTANT Before Installing Note These Important Factors in Determining Performance Additional Cable Requirement Grounding the Signal Antenna Securing Cable with a Drip Loop Power Requirement Setting Up Your zBoost Signal Booster Placement of the Signal Antenna Antenna Bracket Assembly Positioning the Base
4. a ER Base Unit Bracket goa zBoost Base Unit Assembly Keep the Base Unit at least 2 feet away from other cords metal objects or other wireless devices such as wireless routers or wireless access points The zBoost Data Blast performs best when there are no obstructions between the zBoost Base Unit and your mobile device Note The Base Unit can be easily mounted on a wall by first removing the Silver bracket from the Base Unit see zBoost Base Unit Assembly above and using 2 mounting screws not provided to affix to wall keeping the antenna vertical Remember the zBoost Data Blast requires at least 15 feet of vertical separation between the Base Unit and the Signal Antenna Generally increasing this distance up to 40 feet will increase the performance and decreasing the distance will limit Boost performance Running the Coaxial Cable from the Signal Antenna to the Base Unit Use the provided 50 feet of RG 59 coax cable to connect the Signal Antenna and the Base Unit Run the cable along a BEDROOM descending pipe or through a wall that leads closest to the location of the Base Unit To run the cable from exterior to interior through a window an 8 inch window entry cable is available for purchase Part YX030 08W Should you need additional cable length 15 foot RG 6 extensions Part YX030 15W are available at www Wi Ex com Please note the maximum recommended length for RG 6 is 65 Fo
5. al spreads or diminishes rapidly with distance There are usually several mobile devices in use at one time in my home will your product boost all of our signals simultaneously The zBoost SOHO Data Blast is designed to cover multiple signals simultaneously and will allow multiple users to operate at the same time Does the zBoost work if you have no bars No if no signal is present outdoors zBoost products will not work for you Also keep in mind if your best signal is 1 bar at the Signal Antenna your coverage will be limited to a small room You could improve that with an upgraded antenna See page iv Warranty Information Limited 1 Year Warranty Register your product at www Wi Ex com Wi Ex warrants every Wi Ex product to be free from defects in material and workmanship under normal use for the warranty period of one year Who Is Covered You must have proof of purchase to receive warranty service A sales receipt or other documentation showing the product purchased and the purchase date is considered proof of purchase This limited warranty extends only to the original consumer purchaser or any person receiving the product as a gift from the original consumer purchaser and to no other purchaser or transferee This warranty does NOT extend to commercial users What is Covered Warranty coverage begins the day you purchase the product For one year from the original date the Wi Ex Cell Phone Signal Booster will be
6. d power supply The power supply consumes less than 10W less than 0 2A For more information on power consumption see Technical Specifications on page 11 The zBoost SOHO Data Blast base unit MUST only be used with the provided power adaptor Use of other power adaptors will void the warranty and may damage the unit Use of other equipment is not FCC approved ZBOOST SOHO DATA BLAST USER GUIDE ZBOOST SOHO DATA BLAST USER GUIDE Setting Up Your zBoost Signal Booster Placement of the Signal Antenna Choosing the best location for the Signal Antenna provides the best performance and the largest area of improved signal Determine the location that provides the strongest signal generally found on the roof using the signal strength indicator on your cell phone In the area of best signal identify the best location for attachment of the mounting bracket such as an attic cross or main beam and place the Signal Antenna at or near that location Important Assemble the Signal Antenna mounting bracket as shown below 15 of vertical separation Keep the Signal Antenna at least 3 feet above any metal such as wiring A C ducts metal siding truss plates etc When connecting the cable to the antenna run the cable straight down from the antenna Avoid draping the coax near the antenna Avoid placing the Signal Antenna near metal such as wiring A C ducts metal siding truss plates etc When connecti
7. d or general population Limited Liability In no event shall Wireless Extenders be liable for any direct indirect special punitive incidental exemplary or consequential damages or any damages whether in an action under contract negligence or any other theory arising out of or in connection with the set up of use of inability to use or performance of the information services products and materials available from this manual These limitations shall apply notwithstanding any failure of essential purpose of any limited remedy Because some jurisdictions do not allow limitations on how long an implied warranty last or the exclusion or limitation of liability for consequential or incidental damages the above limitations may not apply to you For full warranty guidelines see page 13 Changes or modifications not expressly approved by Wi Ex could void the user s authority to operate this equipment and or void the product warranty Package Contents zBoost SOHO Data Blast Before you begin make sure all of the following parts came with your zBoost SOHO Data Blast i Ezz Product Contents zBoost Base Unit o Base Unit Antenna HP Power Supply Literature Contents Set up overview for zBoost SOHO Data Blast User Guide online only Signal Antenna Signal Antenna Mounting Hardware RG 59 mini Coax Cable 50 feet O 4 y zBOOST SOHO DATA BLAST USER GUIDE zBOOST SOHO DA
8. e radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If the equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment to an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment This transmitter must not be co located or operating in conjunction with any other antenna or transmitter In accordance with FCC requirements of human exposure to radiofrequency fields the radiating element antenna shall be installed such that a minimum separation distance of 20cm 8in is maintained from all persons Industry Canada Regulations IC ID 5544A YX550AWSVLT 5544A YXSSOAWSALT This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Operation is subject to the following two conditions 1 this device may not cause harm
9. ed cable and or upgraded Signal Antenna see page iv is used A longer cable is helpful only if it allows you to place the Signal Antenna in a location where you measure stronger signal Cable Recommended Length RG 59 mini provided Up to 50 feet RG 6 Up to 65 feet RG 11 Up to 120 feet Grounding the Signal Antenna If the Signal Antenna is placed outdoors it must be properly grounded See page i for a recommended grounding kit The setup must be in accordance with Article 810 of the National Electric Code NEC A listed antenna discharge unit must be provided for the lead in coaxial cable per NEC article 8 10 20 or the shield of the coaxial cable must be permanently and effectively grounded in accordance with NEC article 8 10 21 Please consult a professional installer or electrician for more information Securing Cable with a Drip Loop If the Signal Antenna is placed outdoors create a drip loop with the coaxial cable at the point where the cable enters the building through an outside walll This can be done by twisting and securing the cable into a loop no less than 4 across near the entry point This will help prevent moisture from gathering at entry point and leaking into the building Consult a professional installer for more information ea Coax Cable r Power Requirements The Base Unit can be plugged into a standard 2 or 3 prong 110 VAC receptacle using the include
10. ful interference and 2 this device must accept any interference received including interference that may cause undesired operation The term IC before the radio certification number only signifies that Industry Canada technical specifications were met RF Exposure The manufacturer s rated output power of this equipment is for single carrier operation For situations when multiple carrier signals are present the rating would have to be reduced by 3 5 dB especially where the output is re radiated and can cause interference to adjacent band users This power reduction is to be by means of input power or gain reduction and not by an attenuator at the output of the device ZBOOST SOHO DATA BLAST USER GUIDE ZBOOST SOHO DATA BLAST USER GUIDE Cet appareillage num rique de la classe B r pond toutes les exigences de l interf rence canadienne causant des r glements d quipement L op ration est sujette aux deux conditions suivantes 1 ce dispositif peut ne pas causer l interf rence nocive et 2 ce dispositif doit accepter n importe quelle interf rence re ue y compris l interf rence qui peut causer l op ration peu d sir e Le fabricant nominale de la puissance de sortie de ce mat riel est simple transporteur Pour les situations lorsque plusieurs signauxporteurs sont pr sents l valuation devrait tre r duite de 3 5 dB en particulier lorsque le signal de sortie est r mise et peut provoquer des interf
11. ked or reflected by buildings walls trees hills and other terrain features resulting in low signal strength 3 Energy Efficient Windows These new windows can also affect signal penetration into the house Yul Yall Preparing to Set Up Your zBoost Product Tools Needed The following tools are needed to set up zBoost 2 Phillips screwdriver Cellular phone operating in the band supported by your zBoost unit Drill may be required for outdoor or attic antenna placement Check for Signal Strength Before placing a zBoost in your home make sure that you have fast reliable data speeds on the outside of your home in the attic at roof level or wherever you plan to place the Signal Antenna zBoost can only bring signal into your home when it reaches the Signal Antenna If there is no signal zBoost will not work for you If a weak signal is available at ground level check the signal strength in your attic or at roof level location where the signal will ikely be stronger and where the Signal Antenna can be placed for best performance If you have reliable fast data speeds outside your home then zBoost can bring the signal into your home If only one signal bar is displayed on your cell phone outside indoor coverage will be limited to one small room We recommend placing the Signal Antenna outside and or purchasing a Wi Ex upgrade Signal Antenna for increased coverage see page iv Cell phone signal bars are app
12. ng the cable to the antenna run the cable straight down from the antenna Avoid draping the coax near the antenna Antenna Bracket Assembly IMPORTANT Incorrectly mounting the Signal Antenna to the mounting bracket see figure A will impede performance Ensure that the Signal Antenna is properly positioned in the mounting bracket as pictured To mount antenna to a pole Attach bottom of antenna to pole bracket as pictured Use U Bolt to secure bracket to pole and fasten To mount antenna to a flat surface Attach bottom of antenna to pole bracket as pictured Secure bracket Saddle to desired surface using provided screws Use of the Saddle and U Bolt are not necessary for this option Pole Bracket Positioning the Base Unit Assemble the Base Unit and Base Unit Antenna and position the antenna vertically This Base Unit uses an omni directional antenna that delivers signal in a circular pattern around the antenna Place the Base Unit in desired location ai where you want to create a Cell Zone esa For the widest possible signal area it is recommended that you position the Base Unit near the middle of a room The Base Unit can be placed on a flat surface e a bookshelf desk end table etc and macae performs best when located at least4 7 gt feet above the floor or approximately the height of a cell phone when it is typically in use avoid placing the Base Unit on the floor Base Unit Antenn
13. r lengths above 65 feet upgrade to RG 11 Maximum recommended length for RG 11 is 120 feet NOTE Refrain from securing cable or drilling holes until the system has been tested ZBOOST SOHO DATA BLAST USER GUIDE ZBOOST SOHO DATA BLAST USER GUIDE Connect the zBoost Base Unit to Power Improving Your Coverage Area Connect the zBoost Base Unit to the provided power supply and plug into a power outlet Upon initial power up a solid GREEN light should appear indicating normal conditions if a RED Should you desire to improve coverage you may light appears adjustments may bainaaded to plimize perfomanes If you find the increased signal Relocate the Signal Antenna in order to capture a better signal higher is usually better coverage is acceptable however no additional adjustments are needed See Base Unit Light Indicator section page 10 for more information Increase the distance between the Base Unit Antenna and the Signal Antenna Purchase an upgrade antenna available at www Wi Ex com Signal Antenna 7 ste NOTE The zBoost YX550 requires at least 15 feet of vertical separation between the Base Gh Unit and the Signal Antenna Generally increasing this distance up to 40 feet will increase the performance and decreasing the distance will limit zBoost performance Cell Tower Keep the Base Unit off the floor and at least 2 feet away from other cords metal objects or other wireless devices such as wireless routers o
14. r wireless access points The zBoost Data Blast performs best when there are no obstructions between the zBoost Base Unit and your mobile Coaxial Cable device Cell phone signal bars are approximate and vary from phone to phone The number of bars can fluctuate widely depending on the location of the phone the position or angle of the phone weather etc Most cell phone signal meters update every 6 to 10 seconds An increase of only one bar typically indicates a 4x to 10x signal increase j Confirm That Your zBoost is Working Properly Unplug the Base Unit power cord Tum off your cell phone Plug the power cord into the Base Unit Hold your cell phone about 5 feet from the Base Unit and then turn it on Wait up to 1 minute for the cell phone to register the signal coming from the Base Unit 5 Ifthe signal meter shows improvement your zBoost unit is working properly PEN When your zBoost system is in place and fully connected walk throughout your home or office and verify that you have fast reliable data speeds If the signal strength has improved your zBoost is working Remember coverage varies based on outdoor signal level building construction and antenna placement Coverage in adjoining rooms will be reduced by walls and building materials ZBOOST SOHO DATA BLAST USER GUIDE ZBOOST SOHO DATA BLAST USER GUIDE zBoost Base Unit Light Indicators At Initial Power Up Only Solid GREEN No
15. rences adjacentes la bande utilisateurs Ce pouvoir est de la r duction par le biais de la sortie d alimentation ou la r duction de gain et non par un att nuateur la sortie du dispositif Please note This unit has been approved for use in Canada under RSS 131 however consent for the use of this device to improve cellular or PCS coverage must be obtained through your cellular or PCS provider prior to placing the unit in operation Please refer to the Industry Canada document CPC 2 1 05 Section 6 1 available or viewable at http Awww ic ge calepicisite smt gst nsf en sf08942e html Safety and Product Warranty Information Copyright Notice This manual is copyrighted All rights reserved This manual whole or in part may not be copied photocopied reproduced translated or reduced to any electronic medium or machine readable form for distribution This manual whole or in part may not be modified without prior consent in writing from Wireless Extenders Copyright 2012 by Wireless Extenders Inc Trademarks Wireless Extenders Wi Ex the Wi Ex logo zBoost the zBoost logo and Extending Cell Zones are registered trademarks of Wireless Extenders Inc Safety Guidelines In accordance with FCC requirements of human exposure to radiofrequency fields the radiating element antenna shall be positioned such that a minimum separation distance of 8 inches 20cm is maintained between the radiating element and the user an
16. repaired or replaced with a new repaired refurbished or comparable product whichever is deemed necessary by Wi Ex if it becomes defective or inoperative The exchange will be made without charge to you for parts and labor You will be responsible for the cost of shipping to the location designated by Wi Ex All products including replacement products are covered only for the original warranty period When the warranty on the original product expires the warranty on the replacement product also expires What is Excluded Your warranty does NOT cover Labor charges for set up of the unit Product replacement because of misuse accident lightning damage unauthorized repair or other cause not within the control of Wi Ex Incidental or consequential damages resulting from the product Some states do not allow the exclusion of incidental or consequential damages so the above exclusion may not apply to you Any modifications or other changes to the product including but not limited to software or hardware modifications in any way other than as expressly authorized by Wi Ex will void this limited warranty Product that has been modified or adapted to enable it to operate in any country other than the country for which it was designed manufactured approved and or authorized or repair of products damaged by these modifications 13 ZBOOST SOHO DATA BLAST USER GUIDE Make sure you keep Please keep your
17. rmal condition at power up Slowly Alternating RED and GREEN zBoost is working but at reduced performance and coverage due to non ideal setup Solution Increase the distance between antenna and amplifier to achieve maximum performance and coverage Fast Flashing RED Indicates insufficient distance between the antenna and the amplifier The amplifier is operating at significantly reduced coverage Solution Increase space between base unit and antenna Solid RED System is receiving signals from either the mobile device or the base station transceiver which are too strong for proper operation Solutions Move away from receiving antenna with your cell phone Move antenna away from other devices Technical Specifications Product Specifications for zBoost YX550 SOHO Data Blast Series Specifications for VLTE Band Specifications for ALTE Specifications for AWS Band Band Uplink 776 to 787MHz Uplink 704 to 716MHz Uplink 1710 to 1755MHz Output Power eco n DE Frequency Downlink 746 to 757MHz_ Downlink 734 to 746MHz_ Downlink 2110 to 2155MHz Band supported 13 17 4 Networks LTE Verizon LTE AT amp T AWS 20dBm in UL and 20dBm in UL and 20dBm in UL and 13dBm in DL 10dBm in DL General Specifications for all zBoost Data Blast Models System Gain 60dB Power Consumption Power Supply Current 3W standby 7W max signal 2
18. roximate and vary from phone to phone The number of bars can fluctuate widely depending on the location of the phone the position or angle of the phone weather etc Most cell phone signal meters update every 6 to 10 seconds An increase of only one bar typically indicates a 4x to 10x signal increase ZBOOST SOHO DATA BLAST USER GUIDE ZBOOST SOHO DATA BLAST USER GUIDE IMPORTANT Before Installing Note These Important Factors in Determining Performance 1 At least 15 vertical feet is needed between the Signal Antenna receives the outside signal and the Base Unit Antenna rebroadcasts the signal indoors Separation less than 15 vertical feet will result in decreased performance If the antennas are too close together the light on the Base Unit will flash RED indicating a problem see the Base Unit Light Indicators section oage 10 To capture the best signal place the Signal Antenna as high as possible 2 Position the Signal Antenna vertically and keep it at least 3 feet above any metal 15 of vertical separation Additional Cable Requirements If the distance between the Signal Antenna and the Base Unit exceeds 50 feet extension cables are available on our website or at many home improvement and electronic stores The included cable is RG59 mini For better performance you may replace it with RG 6 cable for satellite TV The total cable length should not exceed 65 feet unless upgrad
19. s that will affect the improved data coverage area are signal strength outdoors the type of building materials in the home the placement of the unit and the antenna s proximity to cellular towers You can expect that your indoor coverage will be improved You will experience faster more reliable data where you didn t before The degree of improvement will depend upon many factors The intent of Boost products are to bring outside coverage inside Just as the signal bars move up and down when outside the boosted signal will fluctuate in a similar fashion Is a cellular phone signal booster the same as a wireless router will it help my WiFi signal The Wi Ex unit will not help your WiFi service The WiFi in your home or office operates on a different frequency Why isn t my cell phone indicating more signal with more bars You may not always observe more bars on your signal meter because of the signal spreading out from the antenna If your phone has a dB meter 3dB is a significant increase of 2x 6dB is 4x and 10dB is 10x On a four bar phone one bar equals about 10dB The increase in signal you will see depends upon The level of signal at the Signal Antenna outdoor The care of the antenna placement two feet away from metal adequate antenna separation 15 vertical feet of separation is recommended The signal already present inside related to building losses The distance of your phone device from the Base Unit sign
20. sales receipt or other document showing proof of purchase Also keep the original box and packing material in case you need to return your product Before requesting repair service Make sure you have at least 15 feet of vertical separation between Signal Antenna and Base Unit and that the Signal Antenna is at least 3 feet above metal If red light is on system is receiving signals from either the mobile device or the base station transceiver which are too strong for proper operation Please unplug your system Re orient your Signal Antenna and or Base Unit to reduce the excessive signal source Plug your system back in If still solid red call customer support 1 800 871 1612 To get warranty service Warranty service will be provided by Wi Ex If you believe you need service for your unit contact Wi Ex at 1 800 871 1612 or support wi ex com A representative will go through a diagnostic checklist with you If it is determined that the product needs to be returned for service or exchanged you will receive a return merchandise authorization RMA number The representative will give you complete shipping details Do not return products to Wi Ex without a Return Authorization Number RMA Reminder Record the model and serial number found on the product below Model Serial Purchase Date 14
21. zB extending CD By Wi EX com zBoost YX550 DataBlast Series User Guide Models VIIE AWS VLTE AWS ALTE ALTE AWS zBoost products have a 30 day money back guarantee when purchased directly from Wi Ex If product is purchased from a reseller or third party the purchaser is subject to the policies of the third party 4 Year Manufacturer Warranty Register at www Wi Ex com v 072512 ZBOOST SOHO DATA BLAST USER GUIDE About zBoost from Wi Ex Wi Ex the leader in cell phone signal boosters manufactures zBoost the award winning line of cell phone signal boosters that enhance the performance of your cell phone smartphone and wireless data card Patented technologies protect the carrier network 4 year manufacturer warranty register your product at www Wi Ex com zBoost products have more awards more sales and more locations than all other signal boosters COMBINED FCC Information FCC ID SO4YX550 AWS VLTE SO4YX550 AWS ALTE Warning Changes or modifications to this device not expressly approved by Wi Ex could void the user s authority to operate the equipment Note This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiat
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