LaCie 8TB 4big Quadra USB3.0
Contents
1. Problem The displayed available capacity doesn t seem right Q I just moved a lot of files into the Trash Recycle Bin from my product Why isn t this reflected in the displayed available Space A Disk space will not be reclaimed until the file is completely erased To remove the files forever empty your trash recycle bin Q Why is the volume capacity less than advertised on my storage A After formatting the available capacity of a drive will show less than advertised on the box The difference is based upon how capacity is viewed by the operating system For example a hard drive that can store 500 000 000 000 bytes is divided by 1 000 000 000 to equal 500GB This is the actual capacity listed on the manufacturer s box The operating system uses slightly different math dividing 500 000 000 000 by 1 073 741 824 to equal 466GB 4big Quadra USB 3 0 User Manual 32 Mac Users Problem The drive isn t appearing on my computer Q Is your Finder configured not to show hard drives on the desktop A Go to your Finder and check if Preferences gt General tab gt Show these items on the desktop and then Hard Disks is selected If not go on to the next topic Q Is the drive listed in Device Manager but not in my Finder A Make sure you formatted your product correctly Refer to Formatting and Partitioning for information Q Did you follow the correct installation steps A Review the installation steps2. Made for ideas 4BIG QUADRA USB 3 0 USER MANUAL A A ee ane a of this document for the most recent content as well as for features such as expandable illustrations easier navigation and search capability 4big Quadra USB 3 0 User Manual 1 INTRODUCTION Welcome to the User Manual for the LaCie 4big Quadra USB 3 0 These pages will guide you through the process of connecting your LaCie product and will explain its features If this manual doesn t answer your questions or if you are having trouble consult the Getting Help page BOX CONTENT Your box contains the following LaCie 4big Quadra including 4 x hard disks USB 3 0 cable USB 2 0 compatible FireWire 800 cable External power supply 12V 6 67A 2 in 1 RAID mode change and drive removal tool Quick Install Guide CD with User Manual and software Cable management Important info Please save your packaging In the event that the drive should need to be repaired or serviced it must be returned in its original packaging 4big Quadra USB 3 0 User Manual 2 MINIMUM SYSTEM REQUIREMENTS Your system must meet certain requirements in order for your LaCie product to function properly For a list of these requirements please refer to the product packaging or consult the product support web page at www lacie com support Note USB 3 0 Connection For optimal performance through the USB connection the drive must be connected to a USB
3. 2 Increase the separation between the equipment and receiver 3 Connect the equipment into an outlet on a circuit different from that to which the receiver is connected 4 Consult the dealer or an experienced radio TV technician for help FCC Caution Any changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate this equipment This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Important info FCC Radiation Exposure Statement This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment This equipment should be installed and operated with minimum distance 20 cm between the radiator your body This transmitter must not be co located or operating in conjunction with any other antenna or transmitter The availability of some specific channels and or operational frequency bands are country dependent and are 4big Quadra USB 3 0 User Manual 40 firmware programmed at the factory to match the intended destination The firmware setting is not accessible by the end user WEEE with your other household waste Instead it is your responsibility to dispose of your waste equipment by handing it over to a des
4. 1 OK Disk 2 OK Disk 3 Not u Disk 4 OK Enable alerts to receive a message via the LaCie Desktop Manager about changes to the status of your LaCie device Important info Activating alerts may affect the transfer rates of your device For optimal transfer rates disable alerts 4big Quadra USB 3 0 User Manual 16 EMAILS TAB If you wish to be warned by email of any change in the status of your LaCie Drive enter email addresses here You can set up to 5 different addresses 4Big Quadra USE3 Email addresses Email 1 emaill aciecom Email 2 emailZ laciecom Email 3 email3glacie com 7 Email 4 lemaildglacie com Email 5 emailS lacie com Send email for FH Temperature alerts Ml Fan alerts F RAID alerts If you wish to be warned by email of any change in the status of your LaCie device enter email addresses here up to five You can also enter an email subject line Next select the type of event for which you would like to receive emails 4big Quadra USB 3 0 User Manual 17 LED INFORMATION Your LaCie product features a multi functional LED on the front of the drive as well as four status LEDs on the rear See Views of the Product for LED locations LED STATES Blinking If the Solid blue Blinking blue Blinking blue red blue Solid red front 30s off LED off CEA AS 58 on
5. 3 0 host port Many laptops or desktop computers do not feature USB 3 0 ports You can purchase a USB 3 0 PCI Express Card for desktop computers or a USB 3 0 ExpressCard 34 for laptops from LaCie that will permit the maximum transfer speeds for which your LaCie USB 3 0 hard drive is capable Visit www lacie com accessories If you require USB 3 0 drivers for your computer you can download them from the LaCie website Mac users click here to download USB 3 0 drivers 4big Quadra USB 3 0 User Manual VIEWS OF THE PRODUCT FRONT VIEW 1 Activity LED and shortcut button See LaCie Desktop Manager for details 4big Quadra USB 3 0 User Manual REAR VIEW Drive status LEDs Swappable disks Drive locks USB 3 0 port Chain lock port On off FireWire 800 ports Power RAID selection confirmation buttons See Manage RAID for details Cable management connectors RAID mode indicator LEDs OU CON DU RA WNE R e e 4big Quadra USB 3 0 User Manual CABLES AND CONNECTORS CABLE MANAGEMENT This product includes a cable lock a small plastic clasp that prevents cords from accidentally disconnecting To use the cable lock 1 Insert the clasp s locking head into the lock slot 2 Make sure that the interface cable is connected to the product 3 String the interface cable through the open cable lock gate 4 Close and snap in place the cable lock gate USB 3 0 USB is a serial input
6. Allocation Table a file system developed for flash drives It is increasingly being used as an alternative to FAT32 which limits file sizes to 4GB volumes to 2TB and restricts characters in file names It is therefore an excellent cross platform file system It is however only compatible with Windows XP and later OS and Mac OS X 10 6 5 and later FAT 32 FAT is an acronym for File Allocation Table which dates back to the beginnings of DOS programming Originally FAT was only 16 bits but after the second release of Windows 95 it was upgraded to 32 bits hence the name FAT 32 In theory FAT 32 volume sizes can range from less than 1MB all the way to 2TB It is the native file system of Windows 98 and Windows Me and is supported by Windows 2000 Windows XP Windows Vista and Windows 7 When FAT 32 is used with Windows 2000 Windows XP Windows Vista and Windows 7 however volume size is limited to 32GB by the Windows partition utility i e Disk Manager and the individual file size is limited to 4GB NTFS This acronym stands for New Technology File System and it is the native file system for Windows NT 2000 XP Vista and 7 NTFS offers several features that are not available with FAT 32 file compression encryption permissions auditing and mirroring drives The minimum supported volume size for NTFS is TOMB with a maximum of 2TB when initialized in the MBR format The more recent GPT format does not assign limits to file or partiti
7. Disk 1 Disk 2 Disk 3 Disk 4 4big Quadra USB 3 0 User Manual 22 REPLACE DRIVE Remove Drive If your array is protected ie in a RAID 10 5 or 5 spare mode you can remove a drive without damaging the array and losing data even when the product is turned on a process also referred to as hot swapping However if you remove a drive from an unprotected ie RAID 0 array you may lose data Caution After continuous use of the product drives may be hot Use caution when removing 1 The drive tray may be locked To unlock it use the included RAID selection tool to turn the lock until the slot is vertical 2 Draw out the drive tray by inserting your finger into the space behind the drive tray handle and pulling to disengage the drive 3 Grasp the drive tray handle and carefully extract the drive Replace Drive Important info If a hard drive that you have purchased from LaCie fails please contact your LaCie reseller or LaCie Customer Support Note that for optimum storage use the new drive should have equal or greater capacity than the drive it is replacing 1 Carefully insert the drive tray into an empty drive bay When the drive tray is most of the way in and you feel resistance press the drive tray handle firmly until you feel the drive snap into place and the drive tray handle is flush with the back of the product 2 Use the RAID selection drive removal tool to lock the drive 3 Connect the power supply and tu
8. lower right hand side of your screen click on the plug icon note the white check mark inside a green circle A message will appear detailing the devices that may be safely unmounted Select Eject for the device you wish to unmount A message will appear notifying you that it is safe to remove it 4big Quadra USB 3 0 User Manual 24 ir Open Devices and Printers ca Eject LaCie Device LaCie E gt 125 x Se PE rn 24 10 2011 MAC USERS Drag the storage device icon to the Trash The icon pictured below is a generic USB device icon Your LaCie storage may be represented by an icon that looks like the device itself When the icon disappears from the desktop the storage device can be disconnected 4big Quadra USB 3 0 User Manual 25 FORMATTING AND PARTITIONING Standard LaCie storage devices will prompt you to run LaCie Setup Assistant when they are first connected to a computer Windows or Mac LaCie Setup Assistant helps you to quickly format the storage device according to your needs Please read the information below carefully if you Abort LaCie Setup Assistant while it is formatting Wish to reformat your storage device after LaCie Setup Assistant has successfully completed Own a LaCie storage device that does not feature Setup Assistant for example select LaCie USB keys or RAID devices ABOUT FILE SYSTEM FORMATS Windows Users exFAT exFAT is an acronym for Extended File
9. output technology for connecting peripheral devices to a computer SuperSpeed USB 3 0 is the latest implementation of this standard and it provides higher bandwidth and new power management features Transfer rates can attain up to 5 Gbits s as opposed to USB 2 0 s 480 Mbits s This means USB 3 0 is theoretically up to ten times faster than its predecessor Your LaCie drive is shipped with a SuperSpeed USB 3 0 cable to ensure maximum data transfer performance when connected to a compatible USB 3 0 port The cable will also work when connected to a USB 2 0 or 1 1 port but drive performance will be limited to their respective transfer rates Connector Face Cable End Cable End Connector Face to Computer to Computer to Hard Drive to Hard Drive I D 4big Quadra USB 3 0 User Manual 6 FIREWIRE 800 FireWire also known as IEEE 1394 is a high speed serial input output technology for connecting peripheral devices to a computer or to each other and FireWire 800 is the implementation of the new IEEE 1394b standard FireWire 800 offers increased bandwidth and extended distance between devices FireWire 800 is ideal for bandwidth intensive applications such as audio video and graphics Connector Face Cable End Cable End Connector Face to computer to computer to product to product E I Note FireWire 800 is backwards compatible with FireWire 400 which means that if you have an adapter cable you can connect your L
10. please disable the shortcut button A Enable shortcut button E pane LaCie Desktop Manager Begin job Show device info The front blue LED is also a button that allows you to perform a variety of tasks A long click press and hold for several seconds will put the product to sleep Eco mode When the product is in Eco mode a short click press and immediately release the button will wake it Using LaCie Desktop Manager you can configure a short click to trigger a task when the product is not in Eco mode Instantly back up your work open a family budget spreadsheet or launch your most commonly used applications Click the Shortcut tab to start Then drag an application or document to be launched onto the gray Button click rectangle or click the Change button and select the file or application from the menu Important info Activating the shortcut button may affect the transfer rates of your device For optimal transfer rates disable the shortcut button 4big Quadra USB 3 0 User Manual 13 ECO TAB From this page you can manage your product s energy usage and turn off the front LED Note that if an alert is triggered the front LED will blink red even if you have turned off the LED from this page Energy Management Mac Users Lo The Energy Saver System Preference manages the power consumption for your LaCie deviceis To conserve energy check the box Put the hard disk s to sleep when pos
11. register your product at www lacie com us mystuff login htm logout amp rtn mystuff You can give us important feedback as well as receive updated information on your LaCie device 4big Quadra USB 3 0 User Manual 30 TROUBLESHOOTING TOPICS Note Interactive troubleshooting a highly effective way to resolve problems with your product is available from www lacie com support Select your product then click the Troubleshooting tab All Users Problem The front LED and one of the rear LEDs are solid red A RAID failure has resulted from disk failure Depending on the RAID mode it could be that one or more drives have failed Data has most likely been lost Contact LaCie technical support to replace the failed drives Problem The front and one of the rear LEDs are solid red A Your 4big is in a protected RAID mode 10 5 or 5 spare and one of the drives has failed Data loss has not occurred Contact LaCie technical support to replace the failed drive Problem The front LED is blinking blue red and the rear LEDs are solid or flickering blue Q Is the cooling fan functioning A When you turn on the product the fan will spin at top speed for four seconds You should be able to hear it by putting your ear near the heat exhaust ports on the rear of the product If you hear nothing contact LaCie technical support Q Is the ambient temperature too high A Make sure the rear heat exhaust ports are unobstru
12. used near a radio TV receiver it may cause radio interference Install the equipment according to the manual 4big Quadra USB 3 0 User Manual 41
13. 5 data is striped across all disks minimum of three and a parity block for each data block P in the illustration below is written on the same stripe If one physical disk fails the data from the failed disk can be rebuilt onto a replacement disk No data is lost in the case of a single disk failure but if a second disk fails before data can be rebuilt to a replacement drive all data in the array will be lost Disk 1 Disk 2 Disk 3 Disk 4 RAID 5 Spare RAID 5 Spare is a RAID 5 array in which one disk is used as spare to rebuild the system as soon as a disk fails At least four disks are required If one physical disk fails the data remains available because it is read from the parity blocks Data from a failed disk is rebuilt onto the hot spare disk When a failed disk is replaced the replacement becomes the new hot spare No data is lost in the case of a single disk failure but if a second disk fails before the system can rebuild data to the hot spare all data in the array will be lost RAID 5 Spare Disk 1 Disk 2 Disk 3 Disk 4 4big Quadra USB 3 0 User Manual 21 RAID10 RAID 10 also called RAID 1 0 is another RAID level that combines the attributes of other levels specifically RAID 1 and RAID 0 It is a stripe of mirrored sets meaning that data is striped across two mirrored arrays The striping occurs between arrays and the mirroring occurs within the same array which makes the rebuilding very fast RAID 10
14. D mode LEDs D start blinking takes five seconds release the select button The LED for the current RAID mode D will blink Using the RAID selection tool press the select button B to toggle between the four different modes 6 Once the LED for the RAID mode you want is blinking press the confirm button C RAID initialization will begin and will take less than one minute 7 Next you must format the volume before it will mount on your computer For instructions refer to Formatting Instructions U E W N 4big Quadra USB 3 0 User Manual 19 ABOUT RAID MODES Refer to the table below for an overview of the different RAID modes and see the descriptions for details RAID Mode Capacity Protection Speed Factory Default RAID 0 100 None Excellent Yes RAID 5 75 Good Good RAID 5 spare 50 Excellent Good RAID 10 50 Excellent Good RAID 0 RAID 0 is the fastest RAID mode In a RAID 0 array the available capacities of each drive are added together so that one logical volume mounts on the computer It offers the best performance but no protection in the case that a drive fails RAID 0 tad Al gt Bl Cl DI E Disk 1 Disk Disk3 Disk 4 0 w Goy La mo O GaP GJ Caution In a RAID 0 array if one physical drive in the array fails the data of all drives becomes inaccessible because parts of the data have been written to all drives 4big Quadra USB 3 0 User Manual 20 RAID 5 In RAID
15. Getting Connected Make sure that the power supply is connected to a functioning power outlet or power strip and that the power button on the 4big and the power strip if applicable is turned on Check both ends of the interface cable to make sure they are fully seated in their respective ports Try disconnecting the cable then wait 10 seconds before reconnecting it If the drive is still not recognized restart your computer and try again Windows Users Problem The drive isn t appearing on my computer Q Are both ends of the USB 3 0 cable securely attached A Only use a USB 3 0 cable Check both ends of the cable to make sure they are fully seated in their respective ports Try disconnecting the cable then wait 10 seconds before reconnecting it If the drive is still not recognized restart your computer and try again Q Is the power supply connected A Make sure that the power supply is connected to a functioning power outlet or power strip and that the power button on the 4big and the power strip if applicable is turned on Q Is the drive listed in Device Manager but not in My Computer Computer A Make sure you formatted your product correctly Refer to Formatting and Partitioning for information Q Does your disk not appear at all A Proceed to physical troubleshooting topics above 4big Quadra USB 3 0 User Manual 33 Q Is your drive listed next to an unusual icon A Wind
16. aCie FireWire 800 product to a FireWire 400 port on your computer In this case file transfers will be limited to FireWire 400 speeds If your product does not include an adapter cable in the package you can purchase one from www lacie com accessories 4big Quadra USB 3 0 User Manual GETTING CONNECTED Please follow the setup steps in the order they are given to ensure that your LaCie product s volume s mount s correctly on your computer STEP 1 CONNECT THE POWER CABLE Connect the power supply to a wall outlet and to the drive eee STEP 2 CONNECT THE INTERFACE CABLE Connect the interface cable from the drive to the computer USB 3 0 7 SY FireWire 800 A 4big Quadra USB 3 0 User Manual 8 STEP 3 TURN ON THE DRIVE Turn on the drive by moving the power switch to On It may take up to 40 seconds for all the disks to spin on Mac Users The drive will mount on your desktop Windows Users Since the disks are pre formatted in HFS for Mac only use you will need to reformat the disks in order to access the storage Follow the instructions below to do so Refer to Formatting and Partitioning for more detailed information precautions and instructions 1 Right click on Computer Vista Windows 7 or My Computer Windows XP and choose Manage From the Manage window select Disk Management 2 From the list of storage devices in the middle of the Disk Management window locate yo
17. and expansions performed by anyone who Is not a representative of LaCie or a LaCie Authorized Service Provider g toa product or part that has been modified to alter functionality or capability without the written permission of LaCie or h if any LaCie serial number on the product has been removed or defaced No LaCie dealer agent or employee is authorized to make any modification extension or addition to this warranty Any loss corruption or destruction of data while using a LaCie drive is the sole responsibility of the user and under no circumstances will LaCie be held liable for the recovery or restoration of this data To help prevent the loss of your data LaCie highly recommends that you keep TWO copies of your data one copy on your external hard disk for instance and a second copy either on your internal hard disk another external hard disk or some other form of removable storage media LaCie offers a complete line of CD and DVD drives If you would like more information on backup please refer to our website LACIE IS NOT RESPONSIBLE FOR SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF WARRANTY OR UNDER ANY LEGAL THEORY INCLUDING LOST PROFITS DOWNTIME GOODWILL DAMAGE TO OR REPLACEMENT OF EQUIPMENT AND PROPERTY AND ANY COSTS OF RECOVERING REPROGRAMMING OR REPRODUCING ANY PROGRAM OR DATA STORED IN OR USED WITH LACIE PRODUCTS EVEN IF IT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES Some stat
18. cording or otherwise without the prior written consent of LaCie CHANGES The material in this document is for information only and subject to change without notice While reasonable efforts have been made in the preparation of this document to assure its accuracy LaCie assumes no liability resulting from errors or omissions in this document or from the use of the information contained herein LaCie reserves the right to make changes or revisions in the product design or the product manual without reservation and without obligation to notify any person of such revisions and changes FEDERAL COMMUNICATION COMMISSION INTERFERENCE STATEMENT This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one of the following measures 1 Reorient or relocate the receiving antenna
19. cted and keep the product away from any heat source Problem The front LED is static red and the rear LEDs are off A The product was overheating and has automatically turned off to protect your data Make sure the fan is functioning see above and that the room temperature is not too high before restarting your product turn it off and then on Problem My file transfers are too slow Q USB 3 0 connection Is the drive connected via a USB 3 0 to a USB 2 0 port on your computer or hub A If your drive is connected to a USB 2 0 port or hub this is normal A SuperSpeed USB 3 0 device can only operate at USB 3 0 performance levels when it is connected directly to a USB 3 0 port or hub Otherwise the USB 3 0 device will operate at the slower USB transfer rates Consider buying a USB 3 0 PCI Express Card for desktop computers or an ExpressCard 34 for laptops to allow your computer to achieve full USB 3 0 transfer speeds Visit www lacie com accessories for information Q USB 3 0 connection Have you installed USB 3 0 drivers on your computer 4big Quadra USB 3 0 User Manual 31 A Check to see that the SuperSpeed USB 3 0 drivers for both your host bus adapter and device have been installed correctly If in doubt uninstall the drivers and re install them Q USB 3 0 connection Does your computer or operating system support SuperSpeed USB 3 0 A Please refer to the product packaging or consult the product support web page a
20. ed to give a proof of purchase Customer Warning Please be sure to back up your data before returning your drive to LaCie for repair LaCie cannot under any circumstances guarantee the integrity of data remaining on a returned drive We make no provisions for data recovery and cannot be held liable for any data loss on drives or media returned to LaCie All products returned to LaCie must be securely packaged in their original box and shipped with postage prepaid except for Products registered under the Advance Care Option NOTE TO AUSTRALIAN CUSTOMERS Our goods come with guarantees that cannot be excluded under the Australian Consumer Law You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure Contact us LaCie Australia 458 Gardeners Road Alexandria NSW 2015 AUSTRALIA Phone 02 8063 3711 Email info au lacie com For fast technical support create a support ticket after registering your product at www lacie com au register 4big Quadra USB 3 0 User Manual 39 LEGAL INFORMATION COPYRIGHTS Copyright O 2012 LaCie All rights reserved No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means electronic mechanical photocopying re
21. es do not allow the exclusion or limitation of implied warranties or liability for incidental or consequential damages so the above limitation or exclusion may not apply to you This warranty gives you Specific legal rights and you may have other rights which vary from state to state Your opening of your package your use of the product or your return of the enclosed Registration Card acknowledges that you have read and agree to the terms of this Agreement You further agree that it is the complete and exclusive state of the agreement between us and supersedes any proposal or prior agreement oral or written and any other communications between us relating to the subject matter of this Agreement 4big Quadra USB 3 0 User Manual 38 Read carefully all information related to warranty and precautions of use of your new LaCie product in the user manual For products purchased in the United States you may contact LaCie at 22985 NW Evergreen Parkway Hillsboro Oregon 97124 Email sales lacie com Website www lacie com Customer service 503 844 4503 Service DOA On rare occasions a newly purchased LaCie product may be delivered in non working order We are working to avoid these issues but unfortunately these situations may arise from time to time Within the 15 calendar days of purchase should you experience an issue with your new LaCie product we ask you to return the product to the place where it was originally bought You will be requir
22. han 2TB Windows XP 32 bit This version of Windows will not recognize volumes larger than 2TB Windows XP x64 Vista and 7 All of these versions of Windows can recognize volumes greater than 2TB However disks must be converted to the GPT file system before partitions greater than 2TB can be created To do this go to Windows Disk Management and right click on the disk Select Convert to GPT You may now create partitions greater than 2TB Make sure the storage device is connected to and mounted on the computer Right click on Computer and choose Manage From the Manage window select Disk Management From the list of storage devices in the middle of the Disk Management window locate your LaCie device By default a partition is already created on the device with LaCie software utilities Follow your operating system instructions to reset the existing partition 5 To create a new partition select New Simple Volume Follow the on screen instructions when the New Simple Volume Wizard appears BR WN e 4big Quadra USB 3 0 User Manual 28 Mac Users I Make sure the storage device is connected to and mounted on the computer 2 Select Utilities from the Go menu in the Finder menu bar 3 In the Utilities folder double click Disk Utility Disk Utility will display the message Select a disk volume or image All connected storage devices partitions or disk images will be displayed in this column Storage devices in this colum
23. he nominal and transient over voltages according to over voltage category Il Do not expose the LaCie device to temperatures outside the range of 52 C to 352 C 4192 F to 952 F or to operational humidity beyond 10 80 non condensing or non operating humidity beyond 10 90 non condensing Doing so may damage the LaCie device or disfigure its casing Avoid placing your LaCie device near a source of heat or exposing it to sunlight even through a window Inversely placing your LaCie device in an environment that is too cold may damage the unit Rated cooling for altitudes up to 2000 meters If your drive features a power cable always unplug it from the electrical outlet if there is a risk of lightning or if it will be unused for an extended period of time Otherwise there is an increased risk of electrical shock short circuiting or fire Use only the power supply shipped with the device if applicable Do not use the LaCie device near other electrical appliances such as televisions radios or speakers Doing so may cause interference which will adversely affect the operation of the other products Do not place the LaCie device near sources of magnetic interference such as computer displays televisions or speakers Magnetic interference can affect the operation and stability of your LaCie device Never use excessive force on your LaCie device If you detect a problem consult the troubleshooting section in this manual Protect your LaCie de
24. igned collection point for the recycling of waste electrical and HIS electronic equipment The separate collection and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment For more information about where you can drop off your waste equipment for recycling please contact your local city office your household waste disposal service or the shop where you purchased the product X This symbol on the product or on its packaging indicates that this product must not be disposed of MANUFACTURER S DECLARATION FOR CE CERTIFICATION We LaCie solemnly declare that this product conforms to the following European standards Electromagnetic Compatibility Directive 2004 108 EC Low Voltage Directive 2006 95 EC TRADEMARKS Apple Mac Time Machine and Macintosh are registered trademarks of Apple Computer Inc Microsoft Windows XP Windows Vista and Windows 7 are registered trademarks of Microsoft Corporation Other trademarks mentioned in this manual are the property of their respective owners CANADA COMPLIANCE STATEMENT This Class A digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations JAPAN COMPLIANCE STATEMENT This is a Class A product based on the standard of the Voluntary Control Council for Interference from Information Technology Equipment VCCI If this is
25. is i Drive s solid blue oe Solid blue 3 drives And Solid Flickering Blinking solid the blue blue blue blue ds rear Off Drive s Or blinking Off AA Off LEDs Hit E EEE flickering Other drives E AAS blue are blue and red Solid blue 1 off E mm TNG Rear RAID O ie product RAID RAID RAID l The LEDs e Product Temperature _ due to is turned rebuilding RAID ae failure 10 5 5 spare l product flicker Single drive is in alert Refer excessive off or in 10 5 5 spare lt ECO due to RAID broken Then IS blue to failure RAID RAID to Getting heat computer meee progress sync in mode oneor dueto ae working indicate 10 5 5 spare 5 spare Help for Refer to is in Can take progress multiple multiple drive h properly drive mode details E Getting sleep hours drive failure access Help for mode failures detalle 4big Quadra USB 3 0 User Manual 18 MANAGE RAID MODIFY RAID MODE Important info Changing the RAID mode destroys data stored on the 4big If you have saved data on the drives back up data before following these steps INAN yA Ea O we rs ES er cons e O 1 Make sure that the 4big is turned off but that its power supply is connected and that it s connected to a computer via an interface cable Use the sharp end of the RAID selection tool A to press and hold down the select button B Without releasing the select button turn on the product Once the RAI
26. ly to hardware products manufactured by or for LaCie that can be identified by the LaCie trademark trade name or logo affixed to them The Limited Warranty does not apply to any non LaCie hardware products or any software even if packaged or sold with LaCie hardware Manufacturers Suppliers or publishers other than LaCie may provide their own warranties to the end user purchaser but LaCie in so far as permitted by law provides their products as is Software distributed by LaCie with or without the LaCie brand name including but not limited to system software is not covered under this Limited Warranty Refer to the licensing agreement accompanying the software for details of your rights with respect to its use LaCie does not warrant that the operation of the product will be uninterrupted or error free LaCie is not responsible for damage arising from failure to follow instructions relating to the product s use This warranty does not apply a to consumable parts unless damage has occurred due to a defect in materials or workmanship b to cosmetic damage including but not limited to scratches dents and broken plastic on ports to damage caused by use with non LaCie products d to damage caused by accident abuse misuse flood fire earthquake or other external causes e to damage caused by operating the product outside the permitted or intended uses described by LaCie f to damage caused by service including upgrades
27. n may have multiple listings The top name is the name of the physical device s manufacturer and includes the formatted capacity 4 Select the storage device in the left hand column 5 Click the Erase tab 6 Choose a format from the drop down window See About File System Formats for more information on choosing a file format 7 Give the volume a name 3 Click Erase and confirm your selection in the popup window 4big Quadra USB 3 0 User Manual 29 GETTING HELP If you are having problems with your LaCie product consult the table below for a list of available resources Order Source Description Location Quick Concise steps to follow for getting your Either a printed leaflet or accessory box and included in the 1 Install Guide product up and product box or download PDF from the product page running Includes interactive gt Support troubleshooting www lacie com support select your product then click the Pages topics for most Troubleshooting tab common problems ser Includes common 3 nual troubleshooting See Troubleshooting Topics below topics Create an account on 4 Customer lacie com register Create an account here Support your product and fill www lacie com us mystuff login htm logout rtn mystuff out a support ticket Note LaCie is dedicated to providing high quality products that enrich the lives of our customers To help LaCie offer the best customer support we encourage you to create an account and
28. ndard LaCie limited warranty is included with all products Please read the terms and conditions below LaCie Limited Warranty Policy LaCie LaCie warrants to the original purchaser that this equipment shall be free of defects in materials and workmanship for a period of one 1 two 2 three 3 or five 5 years depending on the model from LaCie s date of original shipment when the equipment is used normally and is properly serviced when needed If you discover a defect covered by the warranty set forth above your sole and exclusive remedy will be for LaCie in its sole discretion to i repair or replace the product at no charge to you or if a repaired unit or replacement product is not available ii to refund the current market value of your product You acknowledge and agree that replacement product at the sole option of LaCie may be a new product or a remanufactured product In order to receive the remedy set forth above you must return the product during the warranty period and include with each returned product i a copy of your original purchase invoice to verify your warranty ii a Return Material Authorization number 111 your name address and telephone number iv a copy of the bill of sale bearing the appropriate LaCie serial numbers as proof of date of original retail purchase and v a description of the problem The customer must pay all transportation costs for a returned product The product will need to be ret
29. on sizes Volumes created in NTFS are native read and write for Windows NT 2000 XP Vista and 7 Earlier versions of Windows and Mac OS X 10 5 or higher may read and write to the NTFS partitions with the help of third party drivers 4big Quadra USB 3 0 User Manual 26 See the table below for a comparison of NTFS and FAT 32 Windows File System Formats Use NTFS if you will be using the storage device only with Windows XP Vista and 7 since performance will be enhances when compared to exFAT or FAT 32 This file system is compatible in read only mode with Mac OS 10 3 and higher Use exFAT if you will be using your storage device with both Windows and Mac computers Use FAT32 if you will be using your storage device with Windows and Macs and at least one of these computers is running an OS that is incompatible with exFAT Mac Users Mac OS Extended HFS Mac OS Extended refers to the file system used by Mac OS X HFS represents an optimization of the older HFS file system by using hard disk space more efficiently With HFS you are no longer limited by block size exFAT exFAT is an acronym for Extended File Allocation Table a file system developed for flash drives It is increasingly being used as an alternative to FAT32 which limits file sizes to 4GB volumes to 2TB and restricts characters in file names It is therefore an excellent cross platform file system It is however only compatible with Windows XP and la
30. ows Device Manager can usually provide information about failures in accessories It does not display the exact cause or a solution but it can assist in troubleshooting most problems A problematic device can be found by its unusual icon Instead of the normal icon based on the type of device it is instead an exclamation point question mark or an X Right click this icon then choose Properties The General tab will show why the device is not working Still not working There may be a hardware defect or other problem Time to contact www lacie com support 4big Quadra USB 3 0 User Manual 34 PRECAUTIONS Caution It is essential that you use only the power supply that shipped with your product since it is a shielded type power cord that meets FCC emission limits as well as to prevent interference to the nearby radio and television reception Caution Modifications not authorized by the manufacturer may void the user s authority to operate this device Important info Any loss corruption or destruction of data while using a LaCie drive is the sole responsibility of the user and under no circumstances will LaCie be held liable for the recovery or restoration of this data To help prevent the loss of your data LaCie highly recommends that you keep TWO copies of your data one copy on your external hard disk for instance and a second copy either on your internal hard disk another external hard disk or some other form of removable sto
31. rage media If you would like more information on backup please refer to our website Important info 1TB Terabyte 1 000GB 1GB 1000MB 1MB 1 000 000 Bytes Total accessible capacity varies depending upon operating environment typically up to 10 less per TB HEALTH AND SAFETY PRECAUTIONS Only qualified persons are authorized to carry out maintenance on this device Read this User Manual carefully and follow the correct procedure when setting up the device Do not open a disk drive or attempt to disassemble or modify it Never insert any metallic object into the drive to avoid any risk of electrical shock fire short circuiting or dangerous emissions The disk drives shipped with your LaCie device contain no user serviceable parts If it appears to be malfunctioning have it inspected by a qualified LaCie Technical Support representative Never expose your device to rain or use it near water or in damp or wet conditions Never place objects containing liquids on the LaCie device as they may spill into its openings Doing so increases the risk of electrical shock short circuiting fire or personal injury Make sure that the computer and LaCie device are electrically grounded If the devices are not grounded there is an increased risk of electrical shock 4big Quadra USB 3 0 User Manual 35 GENERAL USE PRECAUTIONS Power supply requirements 100 240Vac 47 63 Hz supply voltage fluctuations not exceeding 10 of t
32. rn on the product Note that you can remove a failed drive and insert a new one while the product Is turned on 4 Product behavior will depend on the RAID mode If you are replacing a drive in a protected RAID array Drive synchronization will begin automatically The LED of the new drive s will blink red and blue until synchronization has completed If you are replacing a drive in a RAID 0 array All data stored on the device has been deleted and you need to reformat the volume see Formatting Instructions After a brief initialization the LED indicating a clean RAID 0 will be illuminated 4big Quadra USB 3 0 User Manual 23 UNMOUNTING VOLUME S USB FireWire Thunderbolt and eSATA external devices feature plug amp play connectivity which means that your LaCie storage can be connected and disconnected while the computer is running To prevent failures however it is important to follow these steps when disconnecting your device WINDOWS XP USERS From the System Tray located in the lower right hand side of your screen click the Eject icon a small green arrow over a hardware image A message will appear listing the devices the Eject icon controls it should say Safely remove Click on the LaCie storage device in this prompt This message will appear Safe to Remove Hardware or similar It is now safe to disconnect the device WINDOWS VISTA WINDOWS 7 USERS From the System Tray located in the
33. sible 4Big Quadra USES gd Front LED You have the possibility to switch off the front LED If an alert is on the LED will still blink in red Based upon your LaCie product Eco Mode may be managed by Mac OS X If prompted please click on Energy Saver Settings to enter the System Preferences Select Put the hard disk s to sleep when possible to conserve energy 4big Quadra USB 3 0 User Manual 14 Energy Management Windows Users Enabling Laie Eco Mode wall conserve power consumption The dek val reman in standby mode until t bs accessed Big Quadra USES F Automatic Standby due to inactivity Apply LED Feabure To comerse energy you may burn the front LED off The LED edl stil alert you bo a potential problem Ere b nibira red 2 Turn off tha Front LED By default your drive will enter Eco Mode after 5 minutes of inactivity in order to conserve energy To exit Eco Mode simply access data and the disks will automatically restart or click the product s front button Unclick the Automatic Eco Mode due to Inactivity box to turn off Eco Mode or select a period of inactivity after which the disks will enter Eco Mode 4big Quadra USB 3 0 User Manual 15 ALERTS TAB Alerts Alerts may affect the transfer rates of your device For optimal transfer rates please disable the alerts M Enable alerts 4Big Quadra USA3 Status Temperature OK Fan N A RAID 1 Disk
34. t www lacie com support to check the minimum system requirements Q Is your computer s internal hard drive limiting transfer speeds A If your computer has a low performance internal hard drive typically a notebook or netbook computer it will limit the transfer speed since the internal drive s transfer speed will be significantly less than that of the LaCie hard drive Problem I m receiving file transfer error messages and or Time Machine does not work Q Did you get an Error 50 message while copying to the storage A When copying files or folders from a computer to a FAT 32 volume certain characters cannot be copied These characters include but are not limited to lt gt J Since it does not offer optimal performance LaCie does not recommend using the FAT 32 file system with your product See Formatting and Partitioning for help in choosing a file system Additionally Time Machine is only compatible with disks formatted in HFS or HFS Journaled Reformat the drive for Time Machine compatibility Problem I got an error message telling me that the drive has been disconnected Q Did it happen when the computer was coming out of sleep mode A Simply ignore this message The drive will remount to the desktop LaCie drives conserve power by spinning down when you set your computer to sleep mode and when the computer is awoken from sleep it may not give the drive enough time to spin up from its sleep mode
35. ter OS and Mac OS X 10 6 5 and later MS DOS File System FAT 32 This is the Microsoft file system more typically known as FAT 32 Use FAT 32 if you are going to be sharing your LaCie storage device between Mac and Window computers See the table below for a comparison between HFS and FAT 32 MS DOS Mac File System Formats Use HFS if you will be using the storage device on Macs only Performance will be enhances when compared to FAT 32 HFS is NOT compatible with Windows OS Use exFAT if you will be using your storage device with both Windows and Mac computers Use FAT32 if you will be using your storage device with Windows and Macs and at least one of these computers is running an OS that is incompatible with exFAT 4big Quadra USB 3 0 User Manual 27 FORMATTING INSTRUCTIONS The steps listed below will help you to format and partition a storage device For more information on choosing the optimal file format refer to About File System Formats above Caution Formatting will erase everything on the storage device LaCie highly recommends that you back up all data on your storage device before performing the steps below LaCie is not responsible for any data lost due to formatting partitioning or using a LaCie storage device Note Refer to your operating system s documentation for more information on reformatting and partitioning your storage device Windows Users Technical Note on volumes larger t
36. the product you wish to manage then use the tabs to navigate to the page you want 4big Quadra USB 3 0 User Manual 11 INFO TAB Device Name 4Big Quadra USB3 Device Type LaCie 4Big Quadra USB3 Hard Drive ID OB08CE3E Connection FIREWIRE Big Quadra USE3 Disk size 2TB Formated capacity 1 82TB Available 1 82TE Used 813 66MB Encryption Capable but disabled Status Disabled ee SEN AE ENSE PIONEERS NES SAS emaronmert typically On this page you will see advanced information on your drive such as device name the internal hard disk serial number not the LaCie product serial number available capacity connection type etc Reformat From the Info tab you can reformat the disks Caution If you click the Reformat button and follow these steps everything will be erased from the hard drive If you have information that you want to protect or continue to use back up this information before performing these steps 4big Quadra USB 3 0 User Manual 12 SHORTCUT TAB You can assign any action you wish to your LaCie device s shortcut button It can be configured to initiate a backup lock encrypted devices launch an application open a file etc Big Quadra USB3 If your device is locked clicking the button will always result in asking you for your login and password to unlock it Shortcut Button The shortcut button may affect the transfer rates of your device For optimal transfer rates
37. ur LaCie 4big 3 To create a new partition select New Simple Volume Follow the on screen instructions when the New Simple Volume Wizard appears Note that Windows XP 32 bit will not recognize volumes larger than 2TB STEP 4 INSTALL SOFTWARE You can now choose to install and run the included LaCie software utilities Software are located on the CD that came in the product box If you wish to set email alerts or modify front LED behavior install LaCie Desktop Manager 4big Quadra USB 3 0 User Manual 4big Quadra USB 3 0 User Manual 10 LACIE DESKTOP MANAGER LaCie Desktop Manager unlocks the full potential of your LaCie product It will allow you to check the status of your device set up email alerts create an action when you click the front blue button shortcut button and configure power saving Note LaCie Desktop Manager is not compatible with all LaCie devices Only compatible LaCie devices will appear in LaCie Desktop Manager INSTALLING LACIE DESKTOP MANAGER LaCie Desktop Manager software installer is located on the CD that shipped with your product Launch the installer for your operating system then follow the installation wizard to completion When setup has completed launch the LaCie Desktop Manager from the System tray Windows or the Menu bar Mac Windows Mac When you run LaCie Desktop Manager you will see that all compatible connected LaCie devices will appear in the left hand column Choose
38. urned to LaCie within the country of original retail purchase This warranty applies only to hardware products LaCie software media and manuals are licensed and warranted pursuant to separate written agreement This warranty does not apply if the product has been misused or has been damaged by accident abuse misuse or misapplication if it has been modified without permission of LaCie or if any LaCie serial number has been removed or defaced If a customer has purchased a LaCie Advance Care Option ACO to go with this equipment the ACO shall be valid for three 3 years from activation 4big Quadra USB 3 0 User Manual 37 EXCEPT FOR THE LIMITED WARRANTY SET FORTH ABOVE ALL PRODUCTS ARE SOLD AS IS AND LACIE EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND WHETHER EXPRESS IMPLIED OR STATUTORY INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY NONINFRINGEMENT AND FITNESS FOR A PARTICULAR PURPOSE WITHOUT FURTHER LIMITING THE GENERALITY OF THE FOREGOING DOES NOT WARRANT 1 THE PERFORMANCE OR RESULTS OBTAINED FROM USING THIS PRODUCT 2 THAT THE PRODUCT IS APPROPRIATE FOR THE CUSTOMER S PURPOSES 3 THE MANUAL IS ERROR FREE OR 4 THAT NO DATA WILL BE LOST WHILE USING THE PRODUCT THE ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE IS ASSUMED BY THE CUSTOMER THE WARRANTY AND REMEDIES SET FORTH ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHERS ORAL OR WRITTEN EXPRESS OR IMPLIED EXCLUSIONS AND LIMITATIONS This Limited Warranty applies on
39. vice from excessive exposure to dust during use or storage Dust can build up inside the device increasing the risk of damage or malfunction Never use benzene paint thinners detergent or other chemical products to clean the outside of the LaCie device Such products will disfigure and discolor the casing Instead use a soft dry cloth to wipe the device 4big Quadra USB 3 0 User Manual 36 WARRANTY INFORMATION LaCie offers first rate service and support through our generous three tiered warranty policy Our 1 2 3 and 5 year policies include comprehensive complimentary web based resources expert in house technical support and worldwide repair and or replacement coverage To benefit from this warranty please contact LaCie Support at www lacie com us support where you can find online support and contact information You may also contact representatives at the original point of purchase who will be able to help guide you Standard warranties vary depending on the product To verify your product s warranty status and to see which standard warranty is included with your product type in your product s serial number at www lacie com us support If no warranty is listed under your product s name this means that the warranty has expired WARRANTY UPGRADES If you wish to extend your warranty coverage you can purchase Silver Gold or Platinum Care or Advanced Exchange For details see www lacie com warranties LEGAL INFORMATION A sta
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