Valcom Wired Analog Clocks
Contents
1. complete details In order to verify that the clock detects the right protocol perform Diagnostic 1 please see page 12 for complete details The clocks sometimes show the wrong time What do do Perform Diagnostic 2 please see page 13 for complete details and instructions I m running the synchronous system and the red LED is always on in the back What does that mean Check to make sure that the reset line is not shorted to the power Also make sure that there is no leakage on the reset line Measure the voltage between the reset and the neutral It should be reading 0 volts AC amp DC when the clock is not in correction Valcom Inc 540 563 2000 P VALCOM 5614 Hollins Road 540 362 9800 F Roanoke VA 24019 www valcom com Diagnostic Testing Diagnostic Testing Overview To enter the diagnostic testing press the diagnostic switch located on the right hand side of the movement or use a master clock to send the diagnostic tests to the V A2412 or V A2416 clocks Please refer to your specific master clock s installation manual for complete details and instructions Diagnostic 1 Protocol Verification Purpose To display the type of protocol the master clock is sending Holding the switch for 1 second will enable you to enter into Diagnostic 1 This can be verified by the green diagnostic LED flashing 1 time with a 3 second break between flashes While the clock is performing the diagnostic the diagnostic LED will c2. 1 MOVEMENT Ol CO OO N O INTO BOTTOM OF MOVEMENT IMPORTANT If using a low voltage system 24 volt make sure that the transformer is an isolated transformer Connect the wiring as shown on the wiring diagram Mount the back plate to a single gang box using the two 2 machine screws 6 32 included in the kit for 12 clock and 16 clock The 16 requires the screw to connect to the ground wire Mount the plastic anchor into the back plate through the large hole towards the top of the plate Insert the sheet metal screw 10 into the plastic anchor The screw should protrude approximately 1 for the 12 clock The screw should go in all the way for the 16 clock Plug the connector into the movement Insert the ground tab into the clock 12 clock Hang the clock on the protruding screw 12 clock Put screw 4 20 through hole on top and bottom of clock into hole at the top and bottom of the plate Valcom Inc 540 563 2000 P VALCOM 5614 Hollins Road 540 362 9800 F Roanoke VA 24019 www valcom com Metal Double Mount Installation OUTER HOLES DIRECT MOUNT TO WALL OR CEILING TIGHTEN SCREWS TO SECURE CLOCK 2 PLACES INNER HOLES DIRECT MOUNT TO GANG BOX PUSH CLOCK OVER CLIPS TO SECURE 2 PLACES 1 Screw the mounting bracket to the double gang box using four 4 inner holes on the mounting bracket or mount the mounting bracket directly to the wall or ceiling usin
3. 4 5 Movement detected problem with hour minute hand Check to see if they are hitting each other Repeat test 6 7 8 Call Tech Support Valcom Inc 540 563 2000 P VALCOM 5614 Hollins Road 540 362 9800 F Roanoke VA 24019 www valcom com Compliances C QD FCC Part 15b Industry Canada FCC Statement Information to the user for U S only This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures 1 Reorient or relocate the receiving antenna 2 Increase the separation between the equipment and receiver 3 Connect the equipment into an outlet on a circuit different from that to which the receiver is connected 4 Consult the dealer or an experienced radio TV technician for help The user is cautioned that any changes or mo
4. Installation Manual V1 05 V A2412 V A2416 Wired Clock C cas N l 1 1 NS O N 7 W Valcom Inc 5614 Hollins Roa Roanoke VA q 24019 540 563 2000 P 540 362 9800 F www valcom com Valcom Inc 540 563 2000 P VALCOM 5614 Hollins Road 540 362 9800 F Roanoke VA 24019 www valcom com V A2412 V D2416 Wired Clock Table of Contents Table of Contents 2 Wall Mount Installation 3 Metal Double Mount Installation 4 Plastic Double Mount Installation 5 Plastic Double Mount Installation 6 Plastic Double Mount Installation 7 2 Wire Digital Communication Wiring Intormation 8 3 Wire Synchronous Sync Wire Communication 24 Volt Wiring Intormation 9 3 Wire Synchronous Sync Wire Communication 110 Volt Wiring Information 10 Frequently Asked Questions 11 Troubleshooting 12 Diagnostic Testing Overview 13 Diagnostic 1 Protocol Verification 13 Diagnostic 2 Comprehensive Test 14 Diagnostic 3 Manufacturing Default 15 Compliances 16 manuals may change without prior notice 2 VALCOM Wall Mount Installation 12 Clock WALL MOUNTING PLATE STD SINGLE i GANG BOX PLUG CONNECTOR S Valcom Inc 540 563 2000 P 5614 Hollins Road 540 362 9800 F Roanoke VA 24019 www valcom com 16 Clock WALL MOUNTING PLATE StD SINGLE GANG BOX PLUG CONNECTOR S INTO BOTTOM OF H 10 8
5. ck at the end of the wiring into the appropriate jack on the back of the clock If using IP clocks wiring will not be supplied with the clocks the installer will be responsible for supplying all Ethernet wiring O Attach and screw clocks to adaptors Find all four 4 tabs located on each adaptor Snap the clock onto the adaptor making sure all four 4 tabs on the adaptor are secured to the clock if installing battery powered clocks make sure batteries are installed at this point After securing the clock to the adaptor with the tabs the clock should be able to rotate 5 degrees left and right Rotate to align the clocks with the ceiling or wall Secure its position by using the four 4 6 19 x 7 16 screws that come attached to the clock adaptor from the factory and screw them into the four 4 tabs on the adaptor Valcom Inc VALCOM a Roanoke VA 24019 Wiring Information 2 Wire Digital Communication System Connection ls 19 OO DATA IN 24 volt outputs 24 VDC IN 2 Wire Digital Output to Clocks 2 AR d Ua utpu V C6124P 1 OU N 7 Os lt gt NO C6124P and the V CCU are ordered as a V VCU fl I AN 7 t _ w 2 r V A2412 or V A2416 Orange Yellow V D2425 or V D2440 ripyv 7 ZZ EA 17 7 I AAA 5 V A2412 or V A2416 540 563 2000 P 540 362 9800 F www valcom com Va
6. difications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment This unit was tested with shielded cables on the peripheral devices Shielded cables must be used with the unit to ensure compliance IC Statement for Canada only This Class B digital apparatus complies with Canadian ICES 003 CET appareil num rique de la classe B est conforme la norme NMB 003 du Canada CE Declaration of Conformity We The Sapling Company certify and declare under our sole responsibility that the SMA 3000 conforms with the essential requirements of the EMC Directive 2004 108 EC and LVD 2006 95 EC based on the following standards applied EN 55022 2006 EN 61000 3 2 2006 EN 61000 3 3 1995 A1 2001 A2 2005 EN 55024 1998 A1 2001 A2 2003 EN 60950 1 2006 Safety Part 1
7. e mounting the assembly to the wall in step 3 making the overall installation more simple Note if the installer wishes to adjust the distance between the clock adaptor and the base of the double mount this can be accomplished by removing the adaptors from the double mount pole and choosing a different hole on the double mount pole to route the wiring through before mounting to the wall Snap and screw base to metal mounting bracket Snap the base to the metal mounting bracket by first making contact with the lip in the upper side of the base and the metal mounting bracket When the base has been snapped onto the bracket take the two 2 6 32 x 1 2 pan head screws that originally came installed on the base of the mounting assembly and screw them back into the two holes on the underside of the base to secure the base to the metal mounting bracket Connect switch box wires to clock harness Take the wiring harness supplied with the clock and make all necessary connections between the wiring harness and the switch box wires using wire nuts Perform this task for both clocks instructions continued on next page Valcom Inc 540 563 2000 P VALCOM 5614 Hollins Road 540 362 9800 F Roanoke VA 24019 www valcom com Plastic Double Mount Installation O Plug and secure wiring to clock Loosen and slip excess wiring through provided wire clamp comes attached to each clock adaptor and tighten the clamp After securing excess wiring plug the ja
8. g the four 4 outer holes As shown in above drawing Insert the wires through the mounting bracket Fish the wires through the clock hanging rod Secure hanging rod to mounting bracket with screws supplied and place cover over connection Connect the wiring as shown on the wiring diagrams Plug the connectors into the movements DD WN A W N Place the clocks on the double mount housing and tighten the screws to secure clocks as shown above Valcom Inc 540 563 2000 P VALCOM 5614 Hollins Road 540 362 9800 F Roanoke VA 24019 www valcom com Plastic Double Mount Installation 1932818 j ul u13 j v I Valcom Inc 540 563 2000 P VALCOM 5614 Hollins Road 540 362 9800 F Roanoke VA 24019 www valcom com Plastic Double Mount Installation For metal mounting bracket Use anchor that can support 50 Ibs with a maximum screw size of 10 1 5 o Install metal mounting bracket First remove the metal mounting bracket from the inside of the double mount base by unscrewing the two 2 6 32 x 1 2 screws located on the underside of the base save these screws for step 3 Next screw the metal mounting bracket to the wall or ceiling in which the clocks are being installed To mount to the switch box screw the four 4 6 32 x 1 screws supplied in the assembly kit through the inner four holes of the metal mounting bracket to the wall or ceiling Use the outer four holes to mount anchors t
9. ion between seven and eight hours ago 8 Clock received communication between eight and nine hours ago 9 Clock received communication between nine and ten hours ago 10 Clock received communication between ten and eleven hours ago 11 Clock received communication more than eleven hours ago May signify a manufacturer default 540 563 2000 P Valcom Inc VALCOM 5614 Hollins Road 540 362 9800 F Roanoke VA 24019 www valcom com Diagnostic Testing Diagnostic 3 Manufacturing Default Purpose To bring the clock to 12 00 00 and reset to manufacturer s default Holding the switch for 5 seconds will enable you to enter into Diagnostic 3 This can be verified by the green diagnostic LED flashing 3 times with a five 5 second break between flashes While the clock is performing the diagnostic the diagnostic LED will continue to flash green If a problem is diagnosed by the clock the flashing green LED will turn into a flashing red LED In this case please refer to Table 3 for the diagnostic error codes If at the end of the diagnostic the diagnostic LED changes to solid green the test was completed successfully At the end of Diagnostic 3 the hands will all be set to 12 00 00 The V A2412 or V A2416 clocks will not resume normal operation until the power has been recycled Table 3 Number of Red Flashes Diagnosis of Error Code 1 2 Movement detected problem with second hand Check hands to see if they are hitting each other Repeat test 3
10. lcom Inc 540 563 2000 P VALCOM s 540 362 9800 F Roanoke VA 24019 www valcom com Wiring Information Sync Wire Communication System Connection 10 Amp Contact Rating Clock Circuit SI 1 _ 4 ARE Cz Z lt Neutral White xi Power Black 3 ol 2 Reset Yellow Green D D Ground 44 110 24 AC 4 te Neutral White Power Block Reset Yellow Green Ground ds D g 4 Z n N Te 6 5 Neutral Power ZZ 44 A 4 6 Valcom Inc 540 563 2000 P VALCOM 5614 Hollins Road 540 362 9800 F Roanoke VA 24019 www valcom com Support Frequently Asked Questions Can the V A2412 or V A2416 clock run using a V D11025 or V D11040 digital clock as a master Yes a V D11025 or V D11040 digital clock can run a V A2412 or V A2416 clock What happens if clocks are connected to power but the master clock has not been connected When power is applied the clocks will run but will not show the correct time When the master clock is installed and connected the V A2412 or V A2416 clocks will receive a correction signal from the master clock and will reset themselves to show the correct time Can the clocks be set manually to display the correct time at installation as a temporary measure until the master clock is installed V A2412 or V A2416 clocks can NOT be set manually Do I have to reset the clock if a power failure occurs No there is no need
11. o the wall or ceiling both anchors and screws for anchors not supplied in kit For IP clocks if using an Ethernet bracket as shown in the diagram use the two 2 6 32 x 1 4 included in the assembly kit to mount the Ethernet bracket to the metal mounting bracket Ethernet bracket not supplied in assembly kit Note if using a plastic switch box a ground wire must be routed through the switch box and into one 1 of the four 4 metal mounting bracket screws in order to provide ground to the metal mounting bracket Note the metal mounting bracket MUST be secured by both the screws going to the switch box AND the anchors going into the wall Feed wiring through base and pole Take the wiring coming from the switch box and begin to feed it through the center of the base of the mounting assembly until it emerges from the hole in the center of the clock adaptor Make sure there is roughly 1 5 2 of wiring coming from the switch box Perform this task for both clocks If installing IP clocks run bare Ethernet wire without an RJ45 connector and install the connector after it has been routed through the clock if possible this will be much easier than running the wire with the connector on If not possible make sure that there is no boot present on the connector to run the wire through the assembly If you are using an Ethernet bracket with the installation of IP clocks the assembly of the clocks in steps 4 through 6 can be accomplished befor
12. ontinue to flash green If a problem is diagnosed by the clock the flashing green LED will turn into a flashing red LED In this case please refer to Table 2 for the diagnostic error codes If at the end of the diagnostic the diagnostic LED changes to solid green the test was completed successfully At the end of diagnostic the second hand will display the type of protocol the master clock is sending please refer to Table 1 This will be displayed for approximately 3 minutes then the clock will begin to run normally Table 1 Hand Position Protocol and Polarity Detected 2 seconds 2 Wire Digital Communication Polarity 1 4 seconds 2 Wire Digital Communication Polarity 2 14 seconds 59 Minute Correction Correct Polarity 16 seconds 59 Minute Correction Reverse Polarity 18 seconds 58 Minute Correction Correct Polarity 20 seconds 58 Minute Correction Reverse Polarity 22 seconds National Time Rauland Correction Correct Polarity 24 seconds National Time Rauland Correction Reverse Polarity Valcom Inc 540 563 2000 P VALCOM 5614 Hollins Road 540 362 9800 F Roanoke VA 24019 www valcom com Diagnostic Testing Diagnostic 2 Comprehensive Test Purpose To test the gearbox and electrical components The second hand will display the protocol that was detected the minute hand will display the software version number and the hour hand will display how much time has passed since the clock last received communication signal Holding the
13. s put on the reset line When diagnostics are being performed the LED shows which diagnostic is being performed and if the clock passes the diagnostic Please see pages 12 14 for more information on diagnostics Valcom Inc 540 563 2000 P VALCOM 5614 Hollins Road 540 362 9800 F Roanoke VA 24019 www valcom com Support Troubleshooting The clock is not running What do do a Make sure the pin is removed b Measure the voltage between the black power wire and the white neutral wire For 24 volt models the voltage should measure 14 28 VAC unless the 2 wire digital communication system is being implemented Then the meter should read a pulsating 24 volts DC For 110 volt models the meter should read 85 135 VAC c Make sure the ground wire is not touching other wires The clock is not receiving a reset signal from the master clock What do do Check the red diagnostic LED on the back of the movement do NOT push the switch If the red LED is off no data is detected in the clock If the red LED is blinking once per second data is detected in the clock in the right polarity 2 or 3 wire digital communication systems If the red LED is on then the voltage is presently on the reset line synchronous systems If the red LED continues to be on steadily please contact technical support In order to verify the last time the clock received communication from the master a Diagnostic 2 can be performed please see page 13 for
14. switch for 3 seconds will enable you to enter into diagnostic 2 This can be verified by the green diagnostic LED flashing 2 times with a 3 second break between flashes While the clock is performing the diagnostic the diagnostic LED will continue to flash green If a problem is diagnosed by the clock the flashing green LED will turn into a flashing red LED In this case please refer to Table 2 for the diagnostic error codes If at the end of the diagnostic the diagnostic LED changes to solid green the test was completed successfully At the end of Diagnostic 2 The second hand will display the protocol that was detected Please refer to Table 1 The minute hands will display the software version number The hour hand will display how much time has passed since the clock last received a communication signal please refer to Table 2 This will be displayed for approximately 3 minutes then the clock will begin to run normally Table 2 Hand Position Time Since the Clock Last Received Communication 12 Clock received communication within the last hour 1 Clock received communication between one and two hours ago 2 Clock received communication between two and three hours ago 3 Clock received communication between three and four hours ago 4 Clock received communication between four and five hours ago 5 Clock received communication between five and six hours ago 6 Clock received communication between six and seven hours ago ii Clock received communicat
15. to reset the clock after power failure When the power resumes the V A2412 or V A2416 clocks will resume normal operation Upon receipt of correction signals trom the master clock the V A2412 or V A2416 clock will reset itself within a short time to display the proper time How do choose the proper protocol There is no need to set jumpers or choose a protocol V A2412 or V A2416 clocks automatically detects the correct protocol of the system and they will adjust themselves accordingly Can change protocols after the system is already running Yes if you desire to change protocols one of two options may be used Plug the V A2412 or V A2416 clock to the new protocol scheme and within three 3 days the clocks will automatically detect the change and adapt themselves accordingly Perform Diagnostic 3 to bring the clocks to manufacturers default please see page 14 for complete details and instructions What size back box is needed A standard single gang box is required for wall mounting and a standard double gang box for double mount clocks What does the LED on the back of the movement signify The LED allows the user to view diagnostics as well as view if the clock is getting data If the clock is receiving communication via 2 wire digital communication or 3 wire digital communication the LED will flicker indicating it is receiving the data If the user is using a synchronous protocol the LED will turn solid red when the correction i
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