CRU RAX841-XJ
Contents
1. to find and fix any errors that may be present in your Mac OS installation If the OS utility doesn t help you may need Data Rescue This is a great solution for recovering lost data from a hard drive which has suffered data loss or corruption If there is a true hardware failure of your hard drive that prevents it from communicating with your computer there is no software solution in existence that can fix this problem However since we cannot tell you with any certainty whether or not you are experiencing hardware failure in your particular hard drive we would encourage you to download a free demo version of ProSoft s Data Rescue from www prosofteng com It is limited in that it only allows you to recover one file per session but it will tell you if it even sees any files Q Will this product work with hard drives larger than 2 2TB A Yes assuming the rest of your configuration e g OS BIOS host drivers supports large volumes this product is compatible with drives larger than 2 21B 6 Technical Specifications Product Name Code RAX840 XJ RAX841 XJ RAX845 XJ Host Interface Multi lane SAS SATA 6Gb s SFF 8088 Drive Types 3 5 inch SATA 1 or SATA 2 hard drives Supported Power LED Yes Access LED Yes Operating System Windows XP Vista Windows 7 Requirements Mac OS X Linux distributions that support the connection type Power Switch 2 position On Off Power Supply Input 100 240VAC Output 350 Watts Co2. 1 Basic Blah blah blah F 3725 93 GB 3725 93 GB NTFS Online Healthy Primary Partition Device Propertie Unknown Box b yi eScp Romo wn fe Drive Unallocated B ox A There may be a software application running in the background with an active link to the drive Sometimes you may see a mes sage such as The disk is in use and could not be ejected Try quitting applications and try again d To format the drive right click the Drive Properties Box and It could be a background application like Sherlock or the Finder select Format This is not a defect or issue caused by your RAX unit Try invoking the Force Quit feature in OS X to see what software may be run Be Ore Sn eee aba Eee tan ning For Windows the equivalent command is CTRL ALT DEL volumes 21B or smaller or GPT for volumes larger than 21B 0 How do set up the RAID on my product NOTE Windows XP does not support GPT or volumes larger than 21B A RAX XJ by itself does not have RAID capability However coupled with a host card such as TeraCard PCIE 2XR it is capable of creat ing RAIDs 0 1 4 5 10 JBOD and DVRAID support Please see the User Manual for your specitic card for instructions on setting up such RAIDs f Click through several more windows leaving the default set tings until you see a window that allows selection of a file system Choose NTFS and enter a name for the new volume Be sure to check the
3. be facing up c Shut the door 2 2 2 HDD Installation for RAX841 XJ a Slide the drive carrier out of the RAX b The carriers cover is held in place by a screw on the rear of the carrier Remove the screw then remove the cover c Slide the drive in from the front of the carrier d Mate the connection on the drive with the connection on the drive carrier circuit board e Flip the drive carrier assembly over and secure the drive in place with the provided screws f Attach the Temperature Control Cooling Sensor to the top of the drive with an adhesive strip g Replace the carrier cover and secure the screw on the rear of the carrier h Slide the carrier into the RAX NOTE A flashing green LED on the bay indicates bay fan failure Call CRU technical support for assistance 2 2 3 HDD Installation for RAX845 XJ a Slide the drive carrier out of the frame b The carriers cover is held in place by two screws one on either side of the carrier Remove these screws then remove the cover c Insert the drive into the carrier d Mate the connection on the drive with the connection on the drive carrier circuit board e Flip the drive carrier assembly over and secure the drive in place with the provided screws f Replace the drive cover and secure the screw on the rear of the carrier g Slide the carrier into the frame assembly NOTE A flashing red LED on the bay indicat
4. loss of information or data computer malfunction or any other special indirect consequential or incidental damages arising in any way out of the sale of use of or inability to use any CRU product or service even if CRU has been advised of the possibility of such damages In no case shall CRU s liability exceed the actual money paid for the products at issue CRU reserves the right to make modifications and additions to this product without notice or taking on additional liability FCC Compliance Statement This device complies with Part 15 of the FCC rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a home or commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interfer ence to radio communications In the event that you experience Radio Frequency Interference you should take the following steps to resolve the problem 1 Ensure that the case of your attached drive is ground
5. see picture below You may need to scroll down to see It If the drive is already formatted you can identify it easily by its volume name If it s unformatted the Drive Properties Box will say Unallocated and you ll need to Initialize the disk before formatting It Initialize the disk by right clicking the Device Properties Box and selecting Initialize Disk Eject the RAX before powering it down by single clicking the green arrow icon on the task bar then select A ing Safely remove Windows will ste 5 0 30 AM indicate when it is safe to disconnect RAX Disconnecting the unit without first ejecting it can result in data loss Aks 1 01 PM Computer Management SS File Action View Help e e uA a E E 3 2 4 Creating a Boot Drive EN Computer Management Local Layout Type File System Actions e e ee e e r eee oo Oe eee _ Some PC motherboards support booting from an external device To gt Local Users and Groups A F 1 arena activate this feature you will need to adjust the motherboard s BIOS settings Check with your motherboard s manufacturer or owner s La E Ook Managemen manual for details 4 Frequently Asked Questions FAQ Disk 0 Basic 465 76 GB 244 14 GB NTFS 221 62 GB NTFS Online Healthy Primary Partition Healthy System Boot Page File Act Q Why won t the computer let me eject or unmount my drive Disk
6. box labeled Perform a quick format unless you want to completely erase any data on the drive and have time to wait A quick format should take less than a minute while standard formatting may take several hours Page 4 0 What brands models of drives work best with RAID host cards A The manufacturers of RAID host cards recommend using enterprise class SATA or SAS drives with this card Such drives generally have higher tolerance for command timeouts and retries which improves RAID performance and compatibility Q Why is my hard drive experiencing data corruption A Many things can cause data corruption on hard drives whether they are inside your computer or inside an external storage prod uct Malicious software OS bugs failure to properly disconnect external devices or no reason at all Data corruption or loss Is therefore not covered by warranty this is the case with all rational companies in the storage industry The first thing to try is restarting both the computer and the external device If the data is still corrupted try running built in OS utilities such as Mac OS X s Disk Utility First Aid on the hard drive For best results boot your computer with a Mac OS X Instal lation CD and launch Disk Utility from the CD When you reach the Mac OS Installation program you can run Disk Utility from one of the menus at the top of the screen From Disk Utility you can run Verify Disk and Repair Disk
7. ed 2 Use a data cable with RFI reducing ferrites on each end 3 Use a power supply with an RFI reducing ferrite approximately 5 inches from the DC plug 4 Reorient or relocate the receiving antenna Tested to comply C with FCC standards FOR OFFICE OR COMMERCIAL USE Page 5
8. es bay fan failure Call CRU technical support for assistance 2 3 Connecting and Powering RAX 8 Bay XJ Connect the SFF 8088 data cable to the RAX and your host computer Plug in the power cord s to the unit and into a grounded electrical outlet With hard drives in the unit turn on the power e For the RAX840 XJ the drives will begin to spin up automatically Page 2 e For the RAX841 Xu use the Included set of keys to turn the key lock 90 degrees clockwise to power on each hard drive e For the RAX845 XJ push in the power buttons on each frame until the LED lights up to power on each hard drive Your RAX is now ready to use If the hard drives are already formatted the RAX can be used right away If the hard drives are brand new or the formats are not compatible with your computer the drives will need to be formatted before being used See sec tion 3 Usage with Mac and Windows Operating Systems for information on formatting 2 4 Tips for Rack Mounting RAX 8 Bay XJ Elevated Operating Ambient Temperature Install the equipment in an environment compatible with the maximum ambient tempera ture of 40 C Ventilation Do not block or inhibit the air flow to the unit Mechanical Loading Use care to ensure the RAX Is mounted in a level position to prevent damage Circuit Overloading Do not overload the circuits Refer to the name plate ratings on the equipment Reliable Grounding Maintain grounding
9. g ct its icon in the list on the left and click Repair Disk oblems on a disk or volume that has Mac OS X installed Permissions isk or permissions without changing anything from your Mac OS X Install disc CD or DVD then d Enter a name for the new volume and then click Erase to start the process 3 1 3 Mounting and Unmounting Volumes If the hard drives installed in RAX are already formatted an icon representing the drive s volume will appear mount on the desktop You can begin using the volume right away If the drive is unfor matted a message will appear on the desktop saying that the disk is unreadable You can use OS X s Disk Utility to easily format the drive see section above Unmount the volume before powering down the unit by dragging the volume s icon to the trash bin or by selecting the volume then pressing Command E Disconnecting the unit without first unmounting the volume can result in data loss 3 1 4 Creating a Boot Drive To activate this feature you must first install OS X on the hard drive in your carrier The easiest way to do this is to clone an existing system drive using a utility such as Carbon Copy Cloner or super Duper Next go to System Preferences gt Startup Disk A window will list the available bootable volumes Select the volume from which you wish to boot Another method is to hold down the Option key during boot up A screen should appear that allows you to select t
10. he volume you wish to use This is useful if you wish to boot from your RAX hard drive only some of the time 3 2 1 Compatibility RAX XJ uses 3 5 inch SATA Serial ATA hard drives only RAX does not require drivers for operation under Windows XP Vista or 7 However if you install a host card specifically to work with this product that card may require drivers See your card s User Manual for drivers and instructions Page 3 4 2 2 Formatting a Drive If you purchased your RAX pre populated with a hard drive this step should not be necessary unless you wish to change the format g Click Next and then Finish to start the format process When the format is complete the Drive Properties Box will update to show the new volume name The new volume can now be found in My Computer or erase the drive To format use the Disk Management utility 3 2 3 Mounting and Ejecting Volumes a Right click on My Computer then select Manage The Com puter Management window will open If the hard drives attached to RAX are already formatted you can begin using the volume right away When the unit Is properly con nected and turned on a window may open to allow you access to the volume If no window appears you can find the volume by double clicking My Computer b In the left pane of this window left click on Disk Management c The drive should appear in the list of Disks in the lower middle right pane
11. hil RAX841 XJ Models Covered RAX840 XJ RAX841 XJ and RAX845 XJ e Two LEDs per bay for power and access e Fast multi lane SAS SATA host connection e Each SATA hard drive has its own data channel for maximum speed e Sturdy aluminum case provides excellent heat dissipation and rugged durability A9 840 0006 Revision 1 0 E 8 88 Sen i _ SBE a B i hil Table of Contents Table of Contents 1 Pre Installation Steps 1 1 RAX XJ Accessories 1 2 Identifying Parts 2 Installation Steps 2 1 Installing a Host Bus Adapter HBA 2 2 lips for Rack Mounting 2 3 Installing Hard Drives 2 4 Connecting and Powering RAX XJ 3 Usage with Mac and Windows Operating Systems 3 1 Usage with Macintosh Computers 3 1 1 Compatibility 3 1 2 Formatting a drive 3 1 3 Mounting and Ejecting Volumes 3 1 4 Creating a boot drive 3 2 Usage with Windows Operating System 3 2 1 Compatibility 3 2 2 Formatting a drive 3 2 3 Mounting and Ejecting Volumes 3 2 4 Creating a boot drive 4 Frequently Asked Questions 5 Technical Specifications oF A A A 0O WO WO UO wo Wo Wo Wo wo N NTN Ne a ncd 1 Pre Installation Steps 1 1 RAX XJ Accessories Check the accessories with RAX XJ Contact CRU if any parts are missing or damaged Accessories Included with RAX 8 Bay Xu Accessories Quantity RAX Xu unit 1 Power cords RAX 840 and RAX841 are available 1 or 2 with single or dual power supplies Quick Start Guide and warrant
12. of rack mounted equip ment by using Indirect connections to the branch circuit i e UPS battery backups power strips 3 Usage with Mac and Windows Operating Systems 3 1 Usage with Mac OS X x Mac 3 1 1 Compatibility RAX uses 3 5 inch SATA Serial ATA hard drives only RAX does not require drivers for operation under Mac OS X However if you install a host card specifically to work with this product that card may require drivers See your card s User Manual for drivers and instructions 3 1 2 Formatting a Drive If you purchased your RAX pre populated with hard drives this step should not be necessary unless you wish to change the format or erase the drive To format use Mac OS X s Disk Utility found in the applications folder a Click on the drive in the window to the left see following image b Click the Erase tab in the window to the right see following image ee By 3 2 Usage with Windows Operating Systems Ag c Select the format type Most users prefer Mac OS Extended with Journaling HFS which is required for compatibility with Time Machine OS 10 5 or newer If you need to use your RAX with both Mac and Windows computers select MS DOS File System instead e 99e Disk Utility E 115 0 GB HDS722512VL lt gt Dual 500 G4 T Sy 211 3 MB MATSHITADV T p a sele con a 184 0 MB Untitled 0 Click the Veri E B8 WiebeTech T h u E3 Untitled a Firefox 2 0 0 11 dm
13. oling Fan 1 Chassis fan 2 Bay fans 2 Power supply fans Compliance EMI Standard FCC Part 15 Class A CE EMC Standard EN55022 EN55024 Unit Weight 52 6 lbs with drives 41 4lbs without drives Dimensions 426mm W x 449 7mm D x 177mm H Support We don t want anything to go wrong with your CRU DataPort product But if it does Tech Support is standing by and ready to help Contact us at cru dataport com support CRU also offers phone support at 800 260 9800 RAX is a trademark of CRU Acquisitions Group LLC Other marks are the property of their respective owners 2011 CRU Acquisitions Group LLC All rights reserved Limited Product Warranty CRU DataPort CRU warrants RAX to be free of significant defects in material and workmanship for a period of two years from the original date of purchase CRU s warranty is nontransferable and is limited to the original purchaser Limitation of Liability The warranties set forth in this agreement replace all other warranties CRU expressly disclaims all other warranties including but not limited to the implied warranties of merchantability and fitness for a particular purpose and non infringement of third party rights with respect to the documentation and hardware No CRU dealer agent or employee is authorized to make any modification extension or addition to this warranty In no event will CRU or its suppliers be liable for any costs of procurement of substitute products or services lost profits
14. y information 1 RAX 8 Bay XJ Bundle also includes the following Accessories Quantity Compatible host card 1 Multi lane SAS SATA cables 2 1 2 Identifying Parts Take a moment to familiarize yourself with the parts of RAX XJ This will help you to better understand the remaining instructions _ _ a al Oz OF OF Drive Activity Drive Ready LED Error LED Carrier Handle Power Switch Power Supply Fan n D Zz a m Power Outlet Chassis Fan Dual multi lane Bay Fans SAS SATA ports SFF 8088 Page 1 hil 2 Installation Steps 2 1 Installing a Host Bus Adapter HBA Optional Install a host bus adapter HBA with multi lane SAS SATA ports into an empty expansion slot inside your com puter The following general steps will work for most cards Instructions for individual cards may vary so consult your card s user manual a Power down the computer system b Insert the PCI card into an available PCI slot Do not force it but it will take firm pressure to fully seat the interface It may help to gently rock the card back and forth as you apply pressure c Once the card is fully seated in the slot secure it in place with a Screw d Turn the computer back on 2 2 Installing Hard Drives 2 2 1 HDD Installation for RAX840 XJ a Pull on the ejection handle and open the door b Slide in your SATA hard drive connector end first NOTE The drive s label should
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