APC SC420I + WBEXTWAR3YR-SP-01 uninterruptible power supply (UPS)
Contents
1. A fhe 5 Jan 04 Place N Billerica MA Pile ji fray USA 5 Jan 04 Manufacturer s Name and Address American Power Conversion A P C Ballybritt Business Park Galway Ireland American Power Conversion 132 Fairgrounds Rd West Kingston RI 02892 USA APC Suzhou UPS Co Ltd 339 Suhong Zhong Lu Suzhou Industrial Park Suzhou Jiangau 2215021 P R China APC India Pvt Ltd 187 3 188 3 Jigani Industrial Area Bangaldore 562106 Kanataka India Richard J Everett Sr Regulatory Compliance Engineer 11 American Power Conversion Lot 3 Block 14 Phase 3 PEZA Rosario Cavite Philippines American Power Conversion 2nd Street PEZA Cavite Economic Zone Rosario Cavite Philippines American Power Conversion Lot 10 Block 16 Phase 4 PEZA Rosario Cavite Philippines APC Brasil LTDA Xingu 850 Barueri Alphaville Sao Paulo 06455 030 Brazil Limited Warranty American Power Conversion APC warrants its products to be free from defects in materials and workmanship for a period of two years from the date of purchase Its obligation under this warranty is limited to repairing or replacing at its own sole option any such defective products To obtain service under warranty you must obtain a Returned Material Authorization RMA number from customer support Products must be returned with transportation charges prepaid and must be accompanied by a brief description of the problem encountered and proof of2. Arc www apc com User Manual English APC Smart UPS SC 420 620 VA 110 120 230 VAC Tower Uninterruptible Power Supply 990 1853D 12 2005 Introduction The APC Uninterruptible Power Supply UPS is designed to prevent blackouts brownouts sags and surges from reaching your equipment The uninterruptible power supply UPS filters small util ity line fluctuations and isolates your equipment from large disturbances by internally disconnecting from the utility line The UPS provides continuous power from its internal battery until the utility line returns to safe levels or the battery is fully discharged 1 INSTALLATION Unpack Attention Read the safety instruction sheet before installation Inspect the UPS upon receipt Notify the carrier and dealer if there is damage The packaging is recyclable save it for reuse or dispose of it properly Check the package contents Attention The UPS comes with battery disconnected Q UPS UPS literature kit containing Q Product documentation safety and warranty information Q Smart UPS User Manuals CD OQ PowerChute Business Edition CD Q Serial communication cable Q 230 V models Two jumper cables Position the UPS 1 in 2 5 cm Qa Al SO jem 2S C TET D v jii 2 x X X X 2 STARTUP Connect the Battery Connect black wire to battery Red wire is already connected Note Small sparks at Bottom of unit the point of battery c
3. ad on for additional capabilities Self Test Automatic The UPS performs a self test automatically when turned on and every two weeks thereafter by default During the self test the UPS briefly operates the connected equipment on battery Manual Press and hold the D button for a few seconds to initiate the self test Cold Start Supply battery power to the UPS and connected equipment in the absence of utility voltage see Troubleshooting Press the button for one second and release The UPS will beep briefly and go quiet Press and hold the button again but for approximately three seconds The unit will emit a sustained beep Re lease the button during this beep 4 USER CONFIGURABLE ITEMS NOTE SETTINGS ARE ADJUSTED THROUGH POWERCHUTE BUSINESS EDITION SOFTWARE FACTORY USER SELECTABLE FUNCTION DESCRIPTION Automatic Self Test Date of Last Battery Replacement Minimum Capacity Before Return from Shutdown Voltage Sensitivity The UPS detects and reacts to line voltage distortions by transferring to battery operation to protect connected equipment Alarm Delay After Line Fail Shutdown Delay Every 14 days 336 hours UPS_IDEN Manufacture Date 0 percent 5 seconds Every 7 days 168 hours Every 14 days 336 hours On Startup Only No Self Test Up to eight charac ters alphanumeric 0 15 50 90 percent High sensitivity Medium sensitivity Low sen
4. d equipment from occasional util ity power irregularities UPS IS NOT PROVIDING EXPECTED BACKUP TIME The UPS battery is weak due to a recent outage or is near the end of the service life Charge the battery Batteries require recharging after extended outages and wear faster when frequently put into service or when operated at elevated temperatures If the battery is near the end of the service life consider re placing even if the replace battery LED is not yet illuminated ON LINE AND OVERLOAD LEDS ARE FLASHING ALTERNATELY The UPS was shut down through PowerChute Business Edition software None The UPS will restart when utility power returns ALL LEDS ARE FLASHING OR ON LINE AND ON BATTERY LEDS ARE FLASHING Internal UPS fault The UPS has shut down Do not attempt to use the UPS Turn off the UPS disconnect the battery and have it serviced immediately ALL LEDS ARE OFF AND THE UPS IS PLUGGED INTO A WALL OUTLET The UPS is shut down or the battery is discharged from an None The UPS will return to normal operation when the power is restored and the battery has a sufficient charge extended outage PROBLEM AND OR POSSIBLE CAUSE SOLUTION THE OVERLOAD LED IS ILLUMINATED AND THE UPS EMITS A SUSTAINED ALARM TONE The UPS is overloaded The connected equipment is draw ing more VA than the UPS can sustain The connected equipment exceeds the specified max
5. date and place of purchase This warranty does not apply to equipment that has been damaged by acci dent negligence or misapplication or has been altered or modified in any way This warranty applies only to the original purchaser who must have properly registered the product within 10 days of purchase EXCEPT AS PROVIDED HEREIN AMERICAN POWER CONVERSION MAKES NO WARRANTIES EXPRESSED OR IMPLIED INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE Some states do not permit limitation or exclusion of implied warranties there fore the aforesaid limitation s or exclusion s may not apply to the purchaser EXCEPT AS PROVIDED ABOVE IN NO EVENT WILL APC BE LIABLE FOR DIRECT INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OF THIS PRODUCT EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE Specifically APC is not li able for any costs such as lost profits or revenue loss of equipment loss of use of equipment loss of software loss of data costs of substitutes claims by third parties or otherwise Entire contents copyright 2005 by American Power Conversion Corporation All rights reserved Reproduction in whole or in part without permission is prohibited APC the APC logo Smart UPS and PowerChute are registered trademarks of American Power Conversion Corporation All other trademarks are the property of their respective owners 12
6. hone If this is not possible the technician will issue a Returned Material Authorization Number RMA m Ifthe UPS is under warranty repairs are free 3 Pack the UPS in its original packaging If this is not available refer to www apc com support for informa tion about obtaining a new set m Pack the UPS properly to avoid damage in transit Never use Styrofoam beads for packaging Damage sustained in transit is not covered under warranty m Always DISCONNECT THE BATTERY before shipping in compliance with U S Department of Transportation DOT and IATA regulations The battery module s may remain in the UPS it does not have to be removed 4 Mark the RMA on the outside of the package 5 Return the UPS by insured prepaid carrier to the address given to you by Customer Service Contact Information U S Customers Refer to www apc com support International Customers Refer to www apc com select the appropriate country from the country selection field and select the Support tab at the top of the web page 10 7 REGULATORY AND WARRANTY INFORMATION 110 120 V models M fe LISTED 42C2 LR 63938 ug E95463 O ww T3A031 Saas EPR ee gt SEN BIBE PARE gt FR ee A BIR THE SRAM gt RAS BERRA BBR o whl oy 4 esi This equipment has been tested and found to comply with the limits for a Class A digital device pur suant to part 15 of the FCC Rules These limits are designed to pr
7. imum load The alarm remains on until the overload is removed Disconnect nonessen tial equipment from the UPS to eliminate the overload The UPS continues to supply power as long as it is on line and the circuit breaker does not trip the UPS will not provide power from batteries in the event of a utility voltage interruption If a continuous overload occurs while the UPS is on battery the unit turns off output in order to protect the UPS from possible damage THE REPLACE BATTERY LED IS ILLUMINATED Weak battery Allow the battery to recharge for 24 hours Then perform a self test If the problem persists after recharging replace the battery Failure of a battery self test The UPS emits short beeps for one minute and the replace battery LED illuminates The UPS repeats the alarm every five hours Perform the self test procedure after the battery has charged for 24 hours to confirm the replace battery condition The alarm stops and the LED clears if the battery passes the self test THE SITE WIRING FAULT LED ON THE REAR PANEL IS ILLUMINATED 110 120 V MODEL ONLY The UPS is plugged into an improperly wired utility power outlet Wiring faults detected include missing ground hot neutral polarity reversal and overloaded neutral circuit Contact a qualified electrician to correct the building wiring THE INPUT CIRCUIT BREAKER HAS TRIPPED The UPS is overloaded The plunger on the circuit breaker ha
8. onnection are normal Connect Equipment to the UPS Rear Panels 110 120 V 230 V 230 V models The top off white outlet pro vides surge protection only Equipment cp plugged into this 500 VA outlet should re quire surge protection but should not require power during a utility power failure The lower three outlets provide battery backup protection as well as protection from surges gogg 4 B Note A laser printer draws significantly more power than other types of equipment and may overload the UPS Connect the UPS to the Network if Applicable Network Connectors Serial Port Telephone Network Surge Suppression Ports Use only interface kits approved by APC Use only the supplied cable to connect to the Serial Port A standard serial interface cable is incom patible with the UPS The UPS features optional telephone network surge suppression Connect a single line telephone or a 10 Base T 100 Base Tx network cable into the RJ 45 RJ 11 telephone network surge protection IN jack on the back of the UPS Use a telephone cable not supplied or network cabling not supplied to connect the OUT jack to a fax modem or network port Start the UPS 1 Plug the UPS into a two pole three wire grounded receptacle only Avoid using extension cords 110 120 V models The power cord is attached to the UPS The input plug is a NEMA 5 15P 230 V models The power cord set is
9. ovide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his her own expense Shielded signal cables must be used with this product to ensure compliance with the Class A FCC limits 230 V models ce fG This is a Class A product In a domestic environment this product may cause radio interference in which case the user may be required to take corrective actions EC Declaration of Conformity 2004 Date of product declaration We the undersigned declare under our sole responsibility that the equipment specified below conforms to the following standards and directives Standards to Which Conformity Declared EN62040 1 1 EN55022 EN55024 EN61000 3 2 3 3 4 2 4 4 4 5 4 6 4 8 4 11 EN60950 IEC60950 1 EN50091 2 Application of Council Directives 73 23 EEC 93 68 EEC 89 336 EEC Type of Equipment PowerSupply Model Numbers SC4201 SC6201 Importer s Name and Address American Power Conversion Ballybritt Business Park Galway Ireland Place Galway Ireland Ray S Ballard Managing Director Europe
10. s popped out Reduce the load on the UPS by unplugging equipment Press in the plunger on the circuit breaker UPS OPERATES ON BATTERY ALTHOUGH UTILITY VOLTAGE EXISTS The UPS input circuit breaker has tripped To reduce the load on the UPS unplug equipment and press in the plunger on the circuit breaker The line voltage is very high low or distorted Move the UPS to a different outlet on a different circuit as inexpensive fuel powered generators may distort the voltage If acceptable to the connected equipment reduce the UPS sensitivity see User Configurable Items ON LINE LED There is no illumination The UPS is running on battery or it must be turned on The LED is blinking The UPS is running an internal self test Shipping and Service Prepare the UPS for shipping Shutdown and disconnect any equipment attached to the UPS Shut down the UPS and disconnect the UPS from the utility power outlet Disconnect the battery If the UPS requires service do not return it to the dealer Follow these steps 1 Review the problems discussed in Troubleshooting to eliminate common problems 2 Ifthe problem persists contact APC Customer Service through the APC web site www apc com support Note the model number of the UPS the serial number and the date purchased If you call APC Cus tomer Service a technician will ask you to describe the problem and attempt to solve it over the p
11. seconds 0 60 180 300 Specify the time the UPS will wait Turn on Delay seconds after the return of utility power before turn on to avoid branch circuit over load High Transfer 110 120 V model 110 120 V model Set the high transfer point higher to Point 127 Vac 127 130 133 136 avoid unnecessary battery usage when Vac the utility voltage is usually high and the connected equipment is specified to operate with input voltages this high 230 V model 230 V model 253 Vac 253 257 261 265 Vac Low Transfer Point 710 120 V model 110 120 V model Set the low transfer point lower when 106 Vac 97 100 103 106 the utility voltage is usually low and Vac the connected equipment is specified 230 V model 230 V model to operate with input voltages this low 208 Vac 196 200 204 208 Vac 5 STORAGE AND MAINTENANCE Storage Store the UPS covered in a cool dry location with the battery fully charged At 15 to 30 C 5 to 86 F charge the UPS battery every six months At 30 to 45 C 86 to 113 F charge the UPS battery every three months Battery Replacement The UPS battery life differs based on usage and environment Consider replacing the battery every three years This UPS has an easy to replace hot swappable battery Replacement is a safe procedure isolated from electrical hazards You may leave the UPS and connected equipment on during the replacement procedure See your dealer or con
12. sitivity 5 second delay 30 second delay At low battery condition No alarm 60 180 300 600 seconds Set the interval at which the UPS will execute a self test Uniquely identify the UPS i e server name or location for network man agement purposes Reset this date when you replace the battery module Specify the percentage to which batter ies will be charged following a low battery shutdown before powering connected equipment Note In situations of poor power qual ity the UPS may frequently transfer to battery operation If the connected equipment can operate normally under such conditions reduce the sensitivity setting to conserve battery capacity and service life Set the delay to avoid alarms for minor power glitches Set the interval between the time when the UPS receives a shutdown com mand and the actual shutdown NOTE SETTINGS ARE ADJUSTED THROUGH POWERCHUTE BUSINESS EDITION SOFTWARE FACTORY USER SELECTABLE FUNCTION DESCRIPTION Low Battery 2 minutes 2 5 7 10 minutes The UPS will beep when 2 minutes of Warnin battery runtime remains N PowerChute Times are approxi 2 Business Edition mate Change the low battery warning inter software provides val setting to the time that the operat automatic unat ing system or system software requires tended shutdown to safely shut down when approxi mately 2 minutes of battery oper ated runtime re mains Synchronized 0
13. supplied in the UPS literature kit Attention Upon utility power connection the top outlet is immediately powered the bottom three outlets are powered after the UPS performs the self test 2 110 120 V models Check the site wiring fault LED O located on the rear panel It will be illu minated if the UPS is plugged into an improperly wired utility power outlet see Troubleshoot ing 3 Turn on all connected equipment To use the UPS as a master on off switch be sure all con nected equipment is on 4 Press the button on the front panel to power the UPS Note The battery charges fully during the first four hours of normal operation Do not expect full battery run capability during this initial charge period Refer to www apc com for battery runtimes 5 For optimal computer system protection install PowerChute Business Edition management soft ware to fully configure UPS shutdown and alarm settings On Line Q On Battery Oo 3 OPERATION Front Display Panel 110 120 V 230 V Cc Overload D Replace Battery INDICATOR DESCRIPTION On Line The UPS is supplying utility power to the connected equipment On Battery The UPS is supplying battery power to the connected equipment Overload The connected loads are drawing more than the UPS power rating Replace Battery The battery must be replaced FEATURE FUNCTION Power Button Press this button to turn the UPS on or off Re
14. tact APC see Contact Information for information on replacement batteries Note Upon battery disconnection equipment is not protected from power outages 1 Disconnect the battery wires Bottom of unit Connect the new battery by matching red and black wires and connectors Note Small sparks at the point of battery connection are normal amp N Be sure to deliver the spent battery to a recycling facility or ship it to APC in the replacement battery packing material Pb Po 6 TROUBLESHOOTING SHIPPING AND SERVICE Use the chart below to solve minor UPS installation and operation problems Refer to www apc com with complex UPS problems and for battery runtime charts PROBLEM AND OR POSSIBLE CAUSE SOLUTION UPS WILL NOT TURN ON UPS not connected to utility power supply Check that the power cord from the UPS to the utility power supply is se curely connected at both ends Battery not connected prop erly Check that battery is properly connected Very low or no utility voltage UPS WILL NOT TURN OFF Check the utility power supply to the UPS by plugging in a table lamp If the light is very dim have the utility voltage checked Internal UPS fault Do not attempt to use the UPS Unplug the UPS unplug the battery and have it serviced immediately UPS BEEPS OCCASIONALLY Normal operating UPS beeps when running on battery None The UPS is protecting the connecte
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