AMX MVP-8400i
Contents
1. Reset all Enables you to reboot all connected panels and entry communication devices Modifying the Entry Communicator Settings The Entry Communicator Adjustments pop up screen enables you to change the microphone and speaker levels in addition to other settings on your entry communicator The following options appear in the Entry Communicator Adjustments pop up screen Entry Communicator Adjustments Pop Up Screen Options Mute buttons Each corresponding turns off the sound from the microphone or speakers on the entry communicator Volume arrows The up and down arrows control the volume for the microphone and speaker on the entry communicator Number Communicator will Sets the extension or phone number the entry communicator calls when its Call doorbell button is pressed Disable Entry Communicator Turns off the entry communicator The Entry Communicator can still be monitored by a touch panel but no door rings are heard by the panel Follow these steps to modify your entry communicator settings 1 Press Setup 2 Press Advanced Setup The Password pop up screen appears FIG 15 Password 0 Clear 4 aE FIG 15 Password pop up screen 3 Enter the password and press Done The Advanced Setup screen appears FIG 14 4 Press Door Adjustments The Entry Communicator Adjustments pop up screen opens FIG 16 Entry Communicator Adjustments Back Door E Entry Microp2. Allow this panel to Monitor NO Setup Eny Disable all Entry Communicators NO Communicator Auto Answer OFF Follow Me Modif Modif 57 y 4 Setup ue x Modify Panel Name 3 Reset all naa J Tuesday 11 03 2009 11 15 FIG 14 Advanced Setup The following options appear on the Advanced Setup screen Advanced Setup Screen Options Allow this panel to be Toggles whether other panels can monitor this panel Monitored Allow this panel to Monitor Toggles whether this panel can monitor other panels Disable all Entry Turns off all Metreau Entry Communicators The Entry Communicators can still Communicators be monitored by the panel but no doorbell rings are heard by the panels Auto Answer Toggle whether you want the panel to automatically answer each incoming call Modify Door Adjustments Enables you to change the settings on your Metreau Entry Communicator See the Modifying the Entry Communicator Settings section on page 12 for more information Modify Global Phone Book Enables you to make modifications to the global phone book The options available are identical to the options available for modifying the local phone book Modify Panel Name Enables you to change the name of the panel Pressing this button opens an alphanumeric keyboard screen you can use to enter the new name of the panel The panel name you enter is displayed in the global phone book of other panels
3. User Guide Communications Module 10 0v Globat PB Local PB Keypad Voice Mail Setup m Call DND 7 Hold 7 Redial Transfer 5 8 4 Fish Page All CLEAR Monitor Friday 03 20 2009 9 32 TMOnitor CT VOLUME Entry MM Voice and Video Last Revised 12 03 2009 Communication Systems AMX Limited Warranty and Disclaimer This Limited Warranty and Disclaimer extends only to products purchased directly from AMX or an AMX Authorized Partner which include AMX Dealers Distributors VIP s or other AMX authorized entity AMX warrants its products to be free of defects in material and workmanship under normal use for three 3 years from the date of purchase with the following exceptions Electroluminescent and LCD Control Panels are warranted for three 3 years except for the display and touch overlay compo nents are warranted for a period of one 1 year Disk drive mechanisms pan tilt heads power supplies and MX Series products are warranted for a period of one 1 year AMX lighting products are guaranteed to switch on and off any load that is properly connected to our lighting products as long as the AMX lighting products are under warranty AMX also guarantees the control of dimmable loads that are properly con nected to our lighting products The dimming performance or quality there of is not guaranteed impart due to the random combi nations of dimmers lamps and ballasts or transformers
4. AMX software is warranted for a period of ninety 90 days Batteries and incandescent lamps are not covered under the warranty AMX AutoPatch Epica Modula Modula Series4 Modula CatPro Series and 8Y 3000 product models will be free of defects in materials and manufacture at the time of sale and will remain in good working order for a period of three 3 years following the date of the original sales invoice from AMX The three year warranty period will be extended to the life of the product Limited Lifetime Warranty if the warranty card is filled out by the dealer and or end user and returned to AMX so that AMX receives it within thirty 30 days of the installation of equipment but no later than six 6 months from original AMX sales invoice date The life of the product extends until five 5 years after AMX ceases manufacturing the product model The Limited Lifetime Warranty applies to products in their original installation only If a product is moved to a different installation the Limited Lifetime Warranty will no longer apply and the product warranty will instead be the three 3 year Limited Warranty All products returned to AMX require a Return Material Authorization RMA number The RMA number is obtained from the AMX RMA Department The RMA number must be clearly marked on the outside of each box The RMA is valid for a 30 day period After the 30 day period the RMA will be cancelled Any shipments received not consistent with t
5. Delete Contact Enables you to select a contact to remove from the phone book This option only appears if you have at least one contact in the phone book Modify Contact Opens the Modify New Contact pop up screen This option only appears if you have at least one contact in the phone book These options for the Local Phone Book are identical to the options available for the Global Phone Book accessible from the Advanced Setup screen Perform these steps to add a contact to your phone book 1 Press Setup The Setup screen appears 2 Press Phone Book Setup The Local Phone Book options appear FIG 5 7 7OOV Global PB Local PB Keypad Voice Mail Setup tege e Setup Local Phone Book ERr 7 Communicator Xe onta Follow Me Setup Tuesday 11 03 2009 11 14 FIG 5 Local Phone Book screen 3 Press Add New Contact The Add New Contact pop up screen appears FIG 6 Add New Contact Name FIG 6 Add New Contact pop up screen OO es 4 Press the Name field to open an alphanumeric keypad Using the keypad enter the name of the contact and press Done to return to the Add New Contact pop up screen 5 Press the Number field to open a numeric keypad Using the keypad enter the phone number or extension of the contact and press Done to return to the Add Ne
6. With a CSG Communications Gateway FG2182 01 02 03 you can use an intercom enabled touch panel to place phone calls or communicate with another intercom enabled touch panel or Metreau Entry Communicator Setting up your touch panel as a telephone requires that you set it up as one in the CSG Communications Gateway configuration pages Refer to the CSG Communications Gateway Operation Reference Guide and your touch panel s manual for information on setting up your touch panel to work as a telephone The Communications module acts as a phone agent to give touch panels and entry communicators phone capabilities The module provides basic telephony building blocks like call answer hang up and transfer that enable the NetLinx master to create a customizable phone intercom with the panel Visit www amx com for information on which touch panels are compatible with the CSG Communications Gateway and the Communications module Refer to the module documentation for details on incorporating the module into your source code and loading it onto the NetLinx Master Main Screen The Main screen contains most of the call functionality for the Communications module Across the top of the screen there are several function buttons you can use to organize or call your contracts The options in the center of the screen vary according to the function button you press Along the left side of the screen are the call and panel options buttons Panel name Func
7. AMX COM MAY BE SUBJECT TO EXPORT CONTROL The United States Export Control laws prohibit the export of certain technical data and software to certain territories No software from this Site may be downloaded or exported i into or to a national or resident of Cuba Iraq Libya North Korea Iran Syria or any other coun try to which the United States has embargoed goods or ii anyone on the United States Treasury Department s list of Specially Designated Nationals or the U S Commerce Department s Table of Deny Orders AMX does not authorize the downloading or exporting of any software or technical data from this site to any jurisdiction prohibited by the United States Export Laws This Agreement replaces and supersedes all previous AMX Software License Agreements and is governed by the laws of the State of Texas and all disputes will be resolved in the courts in Collin County Texas USA For any questions concern ing this Agreement or to contact AMX for any reason please write AMX License and Warranty Department 3000 Research Drive Richardson TX 75082 Table of Contents Using the Communications Module 22022202222286 6066 1 QVerVIeW 1 We 1 Using t
8. ad to place a call 1 Press Keypad The Keypad screen appears 1000vyv Global PB Local PB Keypad voice Mail Setup 2 Redi T E rer 8 Page All CLEAR Monitor Friday 03 20 2009 9 32 Monitor Entry FIG 2 Keypad screen 2 Use the keypad to enter the number you want to call 3 Press Call The number you entered is dialed An alternate method to place phone calls is by creating a phone contact list and dialing by accessing the list The following sections describe how to create a phone contact list and how to use it to place calls Answering an Incoming Call When you receive an incoming call or someone presses the doorbell button at an entry communicator you have the option to answer the call or ignore it An incoming call to your panel opens the Incoming Call pop up screen FIG 3 You can press the Answer button to accept the call or the Ignore button to send the call to voice mail if available MESSAGE Incoming Call From Answer Ignore FIG 3 Incoming Call pop up screen When the doorbell button is pressed at an entry communicator your panel opens a pop up screen FIG 4 with options for the call If no option is selected the call terminates after 35 seconds Entry Communicator Alert ew lenore Exit FIG 4 Entry Communicator Alert pop up screen The following options appear on the Entry Communicator Alert pop up screen Entry Communicator Alert Pop up Screen O
9. ay 11 03 2009 11 15 FIG 11 Set Image for Entry Communicators Perform these steps to set the image on the entry communicator 1 Press Setup 2 Press Entry Communicator The Set Image for Entry Communicators screen appears FIG 11 3 Press the corresponding entry communicator button repeatedly until you find the image you want Follow Me Follow Me is a feature which allows a caller to reach you wherever you may be by forwarding your calls to a list of predefined numbers until you are reached If you cannot be reached Follow Me transfers the caller to your voicemail box Lone LT d 7OOV Global PB Local PB Keypad Voice Mail Setup Follow Me 55 Mice Penny 7 id Disable Communicator Follow Me 0 0 Setup Modify Delete Tuesday 117 0372009 11 09 FIG 12 Follow Me Adding an Extension Follow these steps to add a Follow Me extention 1 Press Setup 2 Press Follow Me 3 Press Add The Add Follow Me pop up appears FIG 13 Add Follow Me Lo FT 1 2 2 Clear dy bd 6 FIG 13 Add Follow Me pop up 4 Use the numeric pad to enter an extension 5 Press Done Advanced Setup The Advanced Setup screen enables you to set permissions for your panel and adjust the settings on your entry communicator FIG 14 displays the Advanced Setup screen 7 OOV Global PB Local PB Keypad Voice Mail Setup Allow this panel to be Monitored NO P agja
10. be repair or replacement of the AMX Soft ware that does not meet AMX s Limited Warranty and which is returned to AMX in accordance with AMX s current return policy This Limited Warranty is void if failure of the AMX Software has resulted from accident abuse or misapplication Any replace ment AMX Software will be warranted for the remainder of the original warranty period or thirty 30 days whichever is longer Outside the United States these remedies may not available NO LIABILITY FOR CONSEQUENTIAL DAMAGES IN NO EVENT SHALL AMX BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF BUSINESS PROFITS BUSINESS INTERRUPTION LOSS OF BUSINESS INFORMATION OR ANY OTHER PECUNIARY LOSS ARISING OUT OF THE USE OF OR INABILITY TO USE THIS AMX SOFTWARE EVEN IF AMX HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES BECAUSE SOME STATES COUNTRIES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES THE ABOVE LIMITA TION MAY NOT APPLY TO LICENSEE U S GOVERNMENT RESTRICTED RIGHTS The AMX Software is provided with RESTRICTED RIGHTS Use duplication or disclosure by the Government is subject to restrictions as set forth in subparagraph 1 ii of The Rights in Technical Data and Computer Software clause at DFARS 252 227 7013 or subparagraphs 1 and 2 of the Commercial Computer Software Restricted Rights at 48 CFR 52 227 19 as applicable SOFTWARE AND OTHER MATERIALS FROM
11. d Transfer Sends an active call to the selected phone book entry or to the phone number you enter in keypad mode Flash Switches between two connected calls Page All Hold down this button to send a page to all panels Release the button to stop paging the panels Monitor Press this button to monitor the panel you select from your phone book Monitor Entry Press this button to monitor an entry communicator When monitoring an entry communicator the images captured by the entry communicator s video camera stream onto the panel Volume Use the slider bar to adjust the volume of the panel Mute Press the mute button to turn off the volume on the panel Index Displays all phone contacts Press a letter in the alphabetic list to jump to the corresponding entry in the list If a contact beginning with the chosen letter does not exist you jump to the closest letter in the list Target icon When the panel is connected to a communications gateway a green target icon appears in the lower right corner of the screen If no target is present the panel does not have access to a communications gateway Consult the CSG Communications Gateway Operation Reference Manual for more information Using the Keypad to Place a Call You can use your touch panel to place a call by using the keypad to manually enter a phone number You can manually enter a phone number on the Keypad screen FIG 2 Perform these steps to use the keyp
12. do not allow a limitation of how long an implied warranty last Some states do not allow the limitation or exclusion of inci dental or consequential damages for consumer products In such states the limitation or exclusion of the Limited Warranty may not apply This Limited Warranty gives the owner specific legal rights The owner may also have other rights that vary from state to state The owner is advised to consult applicable state laws for full determination of rights EXCEPT AS EXPRESSLY SET FORTH IN THIS WARRANTY AMX MAKES NO OTHER WARRANTIES EXPRESSED OR IMPLIED INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE AMX EXPRESSLY DISCLAIMS ALL WARRANTIES NOT STATED IN THIS LIMITED WARRANTY ANY IMPLIED WARRANTIES THAT MAY BE IMPOSED BY LAW ARE LIMITED TO THE TERMS OF THIS LIMITED WARRANTY EXCEPT AS OTHERWISE LIMITED BY APPLICABLE LAW AMX RESERVES THE RIGHT TO MODIFY OR DISCONTINUE DESIGNS SPECIFICATIONS WARRAN TIES PRICES AND POLICIES WITHOUT NOTICE AMX Software License and Warranty Agreement LICENSE GRANT AMX grants to Licensee the non exclusive right to use the AMX Software in the manner described in this License The AMX Software is licensed not sold This license does not grant Licensee the right to create derivative works of the AMX Software The AMX Software consists of generally available programming and development software product documenta tion sample applications tools and utilities a
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14. he Keypad to Place a Call cc ccsisvssnoccssevsesscnecssnectonnsnecesedscenesssnesescsbecsscdsesvexss 3 Answering an Incoming 3 3 0 3 0 4 Adding a Contact to Your Phone 836 2002 2 6 5 Using Your Phone Book to Call a Contact esee eene eene nnne nennen 6 Transferring 6 3 3 6 Monitoring an Entry Communicator 22 2 22222222226 8886 7 Setting the Image on the Entry Communicator eoeeeeeoooeoeeeonnonennnonnennnonennnnee 8 NG meet O 9 Adding an Extension 2 eerte Eee ret Det ope SE 7 0303 9 Advanced Setup ee 310 11 Modifying the Entry Communicator Settings ssccccssssssscsesssssstcsscssssecessssssseeeesenes 12 Voice 13 Table of Contents vi SIP Module User Guide Using the Communications Module Overview
15. he RMA or after the RMA is cancelled will be refused AMX is not responsible for products returned without a valid RMA number AMX is not liable for any damages caused by its products or for the failure of its products to perform This includes any lost profits lost savings incidental damages or consequential damages AMX is not liable for any claim made by a third party or by an AMX Autho rized Partner for a third party This Limited Warranty does not apply to a any AMX product that has been modified altered or repaired by an unauthorized agent or improperly transported stored installed used or maintained b damage caused by acts of nature including flood erosion or earth quake c damage caused by a sustained low or high voltage situation or by a low or high voltage disturbance including brownouts sags spikes or power outages or d damage caused by war vandalism theft depletion or obsolescence This limitation of liability applies whether damages are sought or a claim is made under this warranty or as a tort claim including negligence and strict product liability a contract claim or any other claim This limitation of liability cannot be waived or amended by any person This limitation of liability will be effective even if AMX or an authorized representative of AMX has been advised of the possibility of any such damages This limitation of liability however will not apply to claims for personal injury Some states
16. hone Level Entry Speaker Level Disable Entry Communicator NO Done FIG 16 Entry Communicator Adjustments 5 Use the up and down arrows to adjust the microphone and speaker levels 6 Press the Number Communicator will Call button to change the extension the communicator calls when its button is pressed A numeric keypad pop up screen opens Use the numeric keypad to enter a new extension and press Done 7 Press the Disable Entry Communicator button to disable the entry communicator 8 Press Done when you are finished changing the settings Voice Mail The Voice Mail button at the top of the screen blinks whenever you have a voice mail Pressing the voice mail button accesses your voice mail and begins to play your messages while configuring the CSG Communications Gateway Contact your administrator for Q Not all panels may be set up for voice mail Voice mail for your extension is set up voice mail access and passwords NOTE Using the Communications Module 14 Communications Module User Using the Communications Module Communi ns Module User Gu al EAM It s Your World Take Control 3000 RESEARCH DRIVE RICHARDSON TX 75082 USA 800 222 0193 469 624 8000 469 624 7153 fax 800 932 6993 technical support www amx com 12 09 92009 AMX All rights reserved AMX and the AMX logo are registered trademarks of AMX AMX reserves the right to alter specifications without notice at any tim
17. nd miscellaneous technical information Please refer to the README TXT file on the compact disc or download for further information regarding the components of the AMX Software The AMX Software is sub ject to restrictions on distribution described in this License Agreement AMX Dealer Distributor VIP or other AMX authorized entity shall not and shall not permit any other person to disclose display loan publish transfer whether by sale assignment exchange gift operation of law or otherwise license sublicense copy or otherwise disseminate the AMX Software Licensee may not reverse engineer decompile or disassemble the AMX Software ACKNOWLEDGEMENT You hereby acknowledge that you are an authorized AMX dealer distributor VIP or other AMX autho rized entity in good standing and have the right to enter into and be bound by the terms of this Agreement INTELLECTUAL PROPERTY The AMX Software is owned by AMX and is protected by United States copyright laws patent laws international treaty provisions and or state of Texas trade secret laws Licensee may make copies of the AMX Software solely for backup or archival purposes Licensee may not copy the written materials accompanying the AMX Software TERMINATION AMX RESERVES THE RIGHT IN ITS SOLE DISCRETION TO TERMINATE THIS LICENSE FOR ANY REA SON UPON WRITTEN NOTICE TO LICENSEE In the event that AMX terminates this License the Licensee shall return or destroy all originals and copie
18. or When monitoring an entry communicator the images captured by the entry communicator s video camera stream onto the panel Perform these steps to monitor an entry communicator 1 Press Global PB The Global Phone Book screen appears FIG 8 1000vi NL oca eypad voice Mail Setup EG Call ES a Be te aa DND kitchen Hold Redial Transfer Flash Page All Monitor Friday 03 20 2009 9 3 MF IE 0 0 FIG 8 Global Phone Book Qd vxgecionmsozargeo 1000000 2 Press Monitor Entry A pop up screen opens with a list of entry communicators 3 Select an entry communicator to monitor FIG 9 Entry Communicator FIG 9 Select Entry Communicator The images captured by the video camera on the entry communicator stream onto the touch panel FIG 10 Monitoring 55 FIG 10 Monitoring Entry Communicator 4 Press Exit to stop monitoring the entry communicator Setting the Image on the Entry Communicator MET ECOM D model entry communicators have LED displays which can display various messages or graphics The Communications module enables you to easily select the image you want to display on the LED See the Metreau Entry Communicators Operation Reference Guide for more information on creating an image for the display Cat Bi q 4 etu Set Image for Entry Communicators Entry Image AMX ES NVI NSE Tuesd
19. ptions Flash Connects to the call at the entry communicator View Streams the image from the camera on the entry communicator so you can see who is at the door Ignore Exit Closes the pop up screen without responding to the call Setup Screen The Setup screen enables you to add or remove contacts from your panel s phone book and make settings adjustments to the entry communicator You can access the Setup screen by pressing the Setup button The following options appear on the Setup screen Setup Screen Options Phone Book Setup Opens the Phone Book Setup screen which contains options to add remove and modify contacts in your phone book Entry Communicator Enables you to change the image that appears on the display on the entry communicator See the Setting the Image on the Entry Communicator section on page 8 for more information Advanced Setup Opens the Advanced Setup screen See the Advanced Setup section on page 11 for more information Adding a Contact to Your Phone Book Adding contacts to your phone book enables you to place calls to more quickly and easily After adding a contact to your phone book you can view the list of contacts by pressing the Local PB button The following options appear on the Phone Book Setup screen Phone Book Setup Screen Options Add New Contact Opens the Add New Contact pop up screen FIG 6 This pop up screen does not appear if the phone book is full
20. s of the AMX Software to AMX and certify in writing that all originals and copies have been returned or destroyed PRE RELEASE CODE Portions of the AMX Software may from time to time as identified in the AMX Software include PRE RELEASE CODE and such code may not be at the level of performance compatibility and functionality of the GA code The PRE RELEASE CODE may not operate correctly and may be substantially modified prior to final release or certain features may not be generally released AMX is not obligated to make or support any PRE RELEASE CODE ALL PRE RELEASE CODE IS PROVIDED AS IS WITH NO WARRANTIES LIMITED WARRANTY AMX warrants that the AMX Software other than pre release code will perform substantially in accor dance with the accompanying written materials for a period of ninety 90 days from the date of receipt AMX DISCLAIMS ALL OTHER WARRANTIES EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE WITH REGARD TO THE AMX SOFTWARE THIS LIM ITED WARRANTY GIVES LICENSEE SPECIFIC LEGAL RIGHTS Any supplements or updates to the AMX SOFTWARE including without limitation any if any service packs or hot fixes provided to Licensee after the expiration of the ninety 90 day Limited Warranty period are not covered by any warranty or condition express implied or statutory LICENSEE REMEDIES AMX s entire liability and Licensee s exclusive remedy shall
21. tion buttons 100 Global PB Local PB Keypad Voice Mail Setup Call Page All Monitor Friday 03 20 2009 9 31 e Call and panel options buttons 7 ER cC p gt F s ee L E K LS Lou N c p gt Q rR s T u wr ww 2 lt b d Index Indicates the panel is connected connected to a Communications Gateway FIG 1 Main screen ms The following options appear on the main screen Main Screen Options Global PB Displays all listings in the global phone book The global phone book includes all listings from all panels on the network Local PB Displays all listings in the local phone book The local phone book includes only the listings on the panel you are currently using Keypad Displays a keypad you can use to enter a phone number to call Voice Mail Calls the voice mail for the extension of the touch panel The Voice Mail button blinks when you have a voice mail See the Voice Mail section on page 13 for more information Setup Displays the Setup screen See the Setup Screen section on page 4 for more information Call Initializes a call to the selected entry in the phone book or to the phone number you enter in Keypad mode DND Do Not Disturb No calls or pages are accepted by the panel while in this mode Hold Places an active call on hold Pressing the button again takes the call off hold Redial Dials the last number you calle
22. w Contact pop up screen 6 Press Save The contact now appears in your phone book To modify the entry press Modify Contact on the Local Phone Book screen The Modify Contact pop up screen appears Repeat steps 4 through 6 to make any necessary changes Using Your Phone Book to Call a Contact After adding contacts to your phone book you can call any one of them by performing the following steps 1 Press Local PB Your list of contacts appears in the center of the screen 2 Press the contact you want to call 3 Press Call The panel dials the associated phone number Transferring a Call You can transfer an active call to another phone number or contact in your phone book by pressing the Transfer button Perform these steps to transfer a call 1 While on an active call press Transfer The panel s phone book opens 2 Selecta contact from the phone book to which you want to transfer the call Monitoring a Touch Panel You can use your touch panel to monitor another touch panel Entry communicators cannot monitor panels or other entry communicators Perform these steps to monitor a touch panel 1 Press Monitor A pop up screen opens with a list of panels 2 Selecta panel to monitor FIG 7 displays the message that appears on the panel you are monitoring MESSAGE This Room is being Monitored FIG 7 Message pop up screen Monitoring an Entry Communicator You can use a touch panel to monitor an entry communicat
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