Zebra QLn220
Contents
1. Zebra QLn Series Mobile Printers User Guide A P1028026 002 Rev A April 2011 Table of Contents Proprietary Statements i ete ee eee 4 Document COTY SITIONS nee ie rates 6 Introduction to the QLn Series Printers ss sseseenennzannenzznnnnnznznnnnnnzanaznzzna 7 Unpacking and INSPEClON ee 7 Reporting Damage sdncusscsinnaencesannnawiadesieenisucnssianeusinesveaneenvagenmataienis 7 QLn Series Technology a essen 8 Sma AU d RR E ne ee een 8 Poning Technology litri e ne ate tinda ERa 9 Direct TREE 9 QLn Series Overview ee are 10 Getting Ready to Print ee 12 zip TE EREE E P n TT EA 12 installing the Battery ans 12 Battery AU oana EA EEEE 13 elu E EE E E EE A T E E A E EEEE T 13 Smart Charger 2 SC2 Single Battery Charger 14 Model UCLI72 4 Quad Charger an nee 16 Ethernet and Charging Cradles u uuu uuunnn een 19 Printer Operation with Cradle una 21 AC Power Adapter included in kit p n P1031365 024 23 Loading the Media in the QLn Series Printers 24 Loading Media in Peel off MOde cccsseeceseececeseeeeeseeeesseeeeeseeeaaeesenaaeees 26 Operator Controls ia nennen 27 standard Control Panel 27 LED Control Panel 29 status Bar ICONS skatta ren ik ire a P cro 30 31 Main Menu SCHBEen ernennen 32 Programmable LCD Settings iena air nennen 33 Verify the Printer Is Working2. DSRIN 7 CTS IN 4 RTS OUT 4 RTS OUT CTSIN 3 LI ZEN QLn Series User Guide USB Cable Part Number AT17010 1 USB A to USB Mini B Cable ea i E USB A USB MINI B Circuit 4 GND O uum Circuit 1 VBUS Circuit 3 D 4 Circuit 2 D Circuit 2 D I Circuit 3 D Circuit 1 VBUS 2 Circuit 4 NC l Circuit 5 GND USBA Part Number P1031365 055 4 Position USB Mini to 4 Pin USB w Strain Relief CONNECTOR A 4 POSITION USB CONS Gee MINI TYPE B TYPE A PLUG PIN 1 VBUS D vaus PIN 2 use o HE uss o P n 2 PIN 1 PIN 5 pim aluss p 4 SPEEN uss De PIN 3 PIN 5S GROUND BLACK GROUND PIN 4 CONNECTOR A 4 POSITION USB PIN 1 MINI TYPE B CONNECTOR B 4 PIN USB TYPE A PLUG More Interface Cables information on interface cables to most major manufacturer s data terminals You n also vist tae Zebra Web site at Acces S for a listing of interface cables for al series sol Zebra mobile piinters Contact the Factory or your Zebra Sales Representative for more 65 QLn Series User Guide Appendix B Media Supplies To insure maximum printer life and consistent print qual ity and performance for your individual application it is rec ommended that only media produced by Zebra be used Advantages include Consistent quality and reliability of media products Large range of stocked and standard formats e
3. ccccccsesceeeesseesseeeeeseeseeseaeeeeseeeesees 34 Printing a Configuration Labels 34 Connecting the Printer anni 34 Cable Coma Ath ON sisii aatem bac NE antea ub b nex cb 35 AS JZI CCommuniest ONS ian bui aa aid apa dabei t 35 USB Communicatlon S sirtu ad ama a an Ru Kad apa dale pA RA RR e bx RR cha 39 Providing Strain Relief for Communications Cable 36 Wireless Communications with Bluetooth sees 38 Bluetooth Networking Overview eeeeeeeeeeee nennen nnne nnn nnns 38 WLAN OvVverVviGew eeeeeeeennnnnnnnennennnmennnnn nnn nnne nnne nnne nnn nn 39 Setting Up the Software 39 Using the ACC SSOPIES ssscecsssssecsssssecsssssecsssssscessesecessssecsssessessseccassesecaesessesseees 40 omivel Belt Elias 40 oi Oz zc RON Cree OPE 40 Adjustable Shoulder Strap iocsenEvuaE n Pssanu D Ro uses viu te ce pnespes 41 Ie la Be OR ETE ME 42 Preventive MaltitebialiCOcsiceer ptr ike i IP tres E PY TERR Se TN 43 Extending Battery Life 43 General Cleaning Instructions eeeeeeeeeeneeee nnne 43 Baer ia EU cre a Be RE T T re 44 TIONS SIO GEI ICE ee ee ne 46 2 QLn Series User Guide Front Control Panel cccceceececececececcccecececeeacauaenecevavaeaeneeesevanaeaes 46 LED Control Panel Indi estors nee ee 47 Troubleshooting Tests aa 50 Printing a Configuration Label aa 50 COMMUNICAT
4. Status icons O Tal 2 H Oa O HD febra QLn320 FW Ver V69 16 07P9 LCD Control Panel Front Control Panel If the printer is not functioning properly refer to the chart below to find the state of the LED charge indicator on the Front Control Panel Then refer to the Troubleshooting top ic referenced in the chart to resolve the problem Please note that the charge LED is only on when DC power is applied to the printer If no DC power is applied the LED is off which does not apply to the table below Yellow Indication Fully charged Charging Fault MEL MER QLn Series User Guide LCD Control Panel Indicators The top of the display shows several icons which indicate the status of various printer functions Check the indicator sta tus then refer to the Troubleshooting topic referenced in the chart to resolve the problem Status Indication On Bluetooth Link estab lished o Not Present Bluetooth Link inactive Blinking Connecting or Trans mitting Labels Antenna Blinking Looking for AP Antenna Blinking 1 Parenthe WLAN Associated amp At sis Solid tempting Authentication Antenna and 2 Parentheses WLAN Associated and Solid Authenticated Antenna and 2 Parentheses A peus Receiving Data Blinking 4096 6095 Charged 2096 4096 Charged Charging gt 80 Capacity San die osten sale el Seo ee pacity jekk et sb vele eet Remi oe ce pacity m MAR Charging 20 40 Ca 1 Blinking w Lightning Bolt se
5. computer Figure 18 The QLn Series is configured with the USB Open HCI interface driver allowing it to communicate with Windows based devices USB drivers are included inthe Zebra Designer Driver whichcan be downloadedfromthe Zebra Website Otherterminals or communica tions devices may require the installation of special drivers to use the USB connection Consult the factory for further details Providing Strain Relief for Communications Cable Ifyou are connecting either a USB or RS 232 communications cable to the printer permanently access the communications port on the side of the printer next to the latch release lever Plug the connector into the appropriate port and align the plastic locking cap with the cut outs shown below Rotate the locking cap clockwise to lock the cable in place Turn counterclockwise to unlock the cable Once locked in place this provides strain relieffor the cable and will preventthe cable from disconnecting from the printer 3 Note Only one cable can be present in the USB RS 232 A communications port at a time for strain relief purposes Figure 19 Communications Port Align locking RS 232 Port connector 3 with these cut outs USB Port 36 QLn Series User Guide Figure 20 Communications Port Strain Relief Rotate locking cap ina clockwise direction to lock cable in place 37 QLn Series User Guide Wireless Communications with Bluetooth Bluetooth is a worldwide
6. 1 year old short charge life may be due to normal aging e Check battery health Replace battery 8 v flashing e Flashing indicator is normal while data is being received 9 K or m flashing Checkthat mediaisloaded andthatthe media coveris closed and securely latched 10 Skips labels Check media for top of form sense mark or label gap Check that the maximum print field has not been exceeded on label Ensure bar or gap sensor is not blocked or malfunctioning 11 Communication error e Check baud rate Replace cable to terminal 12 Label jam Open head release latch and media cover e Remove and reinstall media 13 Blank LCD screen Make sure printer is turned on No application loaded or application corrupted reload program 49 QLn Series User Guide Troubleshooting Tests Printing a Configuration Label To print out a listing of the printer s current configuration fol low these steps 1 Turn the printer off Load the media compartment with journal media media with no black bars printed on the back 2 Press and hold the Feed Button 3 Press and release the Power button and keep the Feed button pressed When printing starts release the Feed button rj Note The configuration report can also be printed from the Info Help menu on the LCD Refer to Figures 27a b and c for sample configuration print outs Communications Diagnostics If there is a problem transferri
7. 17 Bluetooth Networking Overview 38 Bluetooth Device Address BDA 38 Cc Cables RS232 64 Cables USB 65 Charger battery UCLI72 4 Quad Charger 16 charging times 16 front panel indicators 16 Charger Safety Guidelines 13 Cleaning general instructions 43 QLn Series 44 Communications cable strain relief for 36 Ports 59 RS232 with a cable 35 USB Connector signals 60 with a cable 35 Communications diagnostics 50 Configuration label printing 50 D Damage shipping 7 Document Conventions 6 Main Menu Screen 32 Manual CPCL Programming 39 Media loading 24 peel off mode 26 QLn Series 24 tear off mode 25 Media supplies 66 O Operator Controls 27 Kevpad 27 LCD Control Panel 27 P Printer QLn220 Dimensions 62 QLn320 Dimensions 61 Printing Method Direct Thermal 9 Programming language CPCL 7 Radio optionsSee Wireless com munications Real Time Clock 55 S Software 39 Specifications Font bar Code 56 Label 55 Memory communications 55 Physical 60 printing 55 T Troubleshooting Communications Diagnostics Mode 50 Keypad control panel indicators 46 LCD control panel indicators 47 Troubleshooting tests 50 printing a configuration label 34 50 QLn Series configuration label 52 Troubleshooting Topics 48 W Wireless communications Bluetooth radio 38 WLAN Overview 39 73 QLn Series User Guide Patent Numbers This product and or is use m ay be covered by one ormor of the folowing
8. Africa the Middle East and India contact Regional Headquarters Technical Support Internal Sales Dept Zebra Technologies Europe Limited T 44 0 1628 556039 For printers parts media Dukes Meadow F 44 0 1628 556003 and ribbon please call Millboard Road E Tseurope zebra com your distributor or Bourne End contact us Buckinghamshire SL8 5XF UK T 44 0 1628 556032 T 44 0 1628 556000 F 44 0 1628 556001 F 44 0 1628 556001 E cseurope zebra com In the Asia Pacific region contact Regional Headquarters Technical Support Customer Service Zebra Technologies Asia Pacific T 65 6858 0722 For printers parts media Pte Ltd F 65 6885 0838 and ribbon please call your 120 Robinson Road E China distributor or contact us 06 01 Parakou Building tschina zebra com T 65 6858 0722 Singapore 068913 All other areas F 65 6885 0836 T 65 6858 0722 tsasiapacificezebra com E China order csrezebra com F 65 6885 0838 All other areas csasiapacificezebra com continued 67 QLn Series User Guide Appendix D continued Serial and PCC Number Locations for QLn Series Printers XX XXXXXXXX XXX meres 343H 3009 UV8 IDV id Serial Number NNNNNMMAASXXXX Barcode F a QLN320 Bottom View 68 QLn Series User Guide Appendix E Battery Disposal The EPA certified RBRC Battery Recycling Seal on the Lithium lon Li lon bat
9. Configuration Guide Go to www zebra com manuals Select as a manual type Networking Manual then click on Submit Search 80 Select Language v Home Login Partner Login Contact Zebra TT GETTING STARTED Home gt Resource Library gt Manuals FREQUENTLY ASKED QUESTIONS Manuals MANUALS Please select the type of product for which you need a manual GLOSSARIES Product Type WHITE PAPERS CASE STUDIES Select Not sure what type of ma ou need View descriptions of manual t man ual type ROI CALCULATORS VIDEO CASE STUDIES RECENTLY VIEWED PRODUCTS ce have been Click on SUBMIT At the resulting screen select Wireless Mobile as the networking type Then select the desired language Best choices are All or English y c Search g 4 Home Login Partner Login Contact Zebra ZEBRA Select Language TECHNOLOGIES UT GETTING STARTED tensor Select networking FREQUENTLY ASKED nn type Wireless QUESTIONS Manuals MANUALS Mobile in this GLOSSARIES Networking Type Wireless Mobile example Language WHITE PAPERS CASE STUDIES ROI CALCULATORS VIDEO CASE STUDIES Not sure what type of manua need View descriptions of Select language RECENTLY VIEWED PRODUCTS No products have been viewed Click on SUBMIT At the resulting screen select Zebra Mobile Printers Wireless Configuration Guide then click on Download to beg
10. US patents and conespondmg mtematonal patents QLn Series User Guide w ordw de D275 286 5 113 445 5 399 846 5 726 630 6 261 009 D 347 021 5 140 144 5 408 081 5 768 991 6 261 013 D389 178 5 1327109 5 410 139 5 190 162 6 267 521 D 430 199 5 142 550 5 410 140 5 791 796 6 210 072 B1 D 433 702 5 149 950 5 412 198 5 806 993 6 285 845 B1 D 549 768 541574583 5 415 482 5 813 343 06 292 595 3 964 673 5 168 148 5 418 812 5 816 718 6 296 032 4 019 676 5 168 149 5 420 411 5 820 279 6 364 550 4 044 946 5 180 904 5 436 440 5 848 848 6 379 058 B1 4 360 798 5 229 591 5 444 231 5 860 753 6 409 401 B1 4 369 361 5 230 088 5 449 891 5 872 585 6 411 397 Bl 4 387 297 5 235 167 5 449 893 5 874 980 6 128 227 B2 4 460 120 5 243 655 5 468 949 59097233 6 480 143 4 496 831 5 247 162 5 479 000 5 976 120 6 530 705 4 593 186 5 250 191 5 479 002 5 978 004 6 540 122 4 607 156 5 250 792 5 479 441 5 995 128 6 540 142 4 673 805 5 262 027 5 486 057 5 997 193 6 607 316 4 136 095 5 267 800 5 503 483 6 004 053 6 609 844 4 158 117 5 280 163 5 504 322 6 020 257 6 655 593 4 816 660 5 280 164 5519 381 6 020 906 6 184 187 4 845 350 5 280 498 5 528 621 6 034 108 6 874 958 4 896 026 5 304 786 5 532 469 6 036 383 6 899 477 4 897 532 5 304 788 5 543 610 6 057 970 6 908 034 4 923 281 5 321 246 5 545 889 6 068 415 7 126 116 4 933 538 5 335 170 5 552 592 6 068 415 7 137 000 2 992 117 5 364 133 5 570 123 6 095 704 T1 12 122 5 015 833 Dua b LL 5 578 810 6 109 801 7 190 270 5 017 765 5 372 439 5 5
11. located in the thin gray line on the printhead Rotate the platen roller and clean it thoroughly with the cleaning pen or 70 Isopropyl alcohol and a cotton swab Units with linerless platens Rotate platen amp clean bearing points only Avoid use of alcohol on the surface of linerless platens Clean thoroughly with the cleaning pen or 7096 Isopropyl alcohol and a cotton swab Water dampened cloth or 7096 Isopropyl alcohol wipe Brush air blow Ensure the Bar Sensor Gap Sensor and Label Present Sensor windows are free of dust Units with linerless platens Clean inside surfaces of edge guides amp media rollers with the supplied cleaning pen or 7096 Isopropyl alcohol on a cotton swab 44 QLn Series User Guide Interval After every five rolls of media or more often if needed Linerless media requires more frequent cleaning As needed As needed As needed After every five rolls of media or more often if needed Figure 24 Cleaning the QLn Series Printers Peeler Bar Bar Senso Printhead Elements Peeler Bearing Points Linerless Platens only Platen surface 45 QLn Series User Guide Sensor Tear Bar Platen surface Avoid using alcohol on linerless platen surface Ne a MediaSupport Disks Inner f surfaces on both sides Linerless units only Troubleshooting Figure 26 QLn Series Control Panel Green Yellow LED Front Control Panel
12. reliability and safety while using this printer Important Always dispose of used batteries properly Refer to Appendix E for more battery recycling information Caution Use of any charger not approved specifically by Zebra for use with its batteries could cause damage to the battery pack or the printer and will void the warranty Caution Do not incinerate disassemble short circuit or expose to temperatures higher than 60 C 140 F Charger Safety Do not place any charger in locations where liquids or metallic objects may be dropped into the charging bays 13 QLn Series User Guide Smart Charger 2 SC2 Single Battery Charger The Smart Charger 2 SC2 is a charging system for use with the 2 cell lithium ion smart batteries used in the QLn Series printers The goal of the SC2 is to fully charge a QLn battery in an average time of three 3 hours Charging Status Indicators The SC2 uses aLED indicator to indicate the charge state in either Green Yellow or Amber as detailed below DC Power Input Indicator Battery Status Present Green Battery not present Present Off Present and Battery Health POOR There will also be a battery charging graphic to indicate that this LED is the charging status indicator l Battery Health Indicator The SC2 features a tri color Yellow Green Amber LED to indicate the health of the battery pack An evaluation of the battery health be gins upon insertion of the battery in
13. the charger and results in the ap propriate LED being illuminated as shown below The LED will remain illuminated as long as input power Is applied Battery Indicator Health Status Smart battery present GOOD Smart battery present CAPACITY DIMINISHED Smart battery present Flashing yellow PAST USEFUL LIFE Smart battery present Amber UNUSABLE REPLACE discard per Instructions in Appendix E 14 QLn Series User Guide Figure 3 Single Charger SC2 Smart Battery Charge Status LED Health Status LED Indicator Indicator Figure 4 SC2 Dimensions Height Width Length 65 1 mm 2 56 in 101 5 mm 4 in 120 9 mm 4 75 in 15 QLn Series User Guide Model UCLI72 4 Quad Charger The UCLI72 4 Quad Charger is designed to charge up to four QLn battery packs simultaneously Batteries must be re moved from the printer to be charged in the Quad Charger 1 Ensure that the charger has been installed properly per the Quad Charger instruction manual Ensure that the power indicator on the front panel is on 2 Remove any protective shrink wrap and labels from all battery packs prior to use Plug a battery pack into any one of the four charging bays as shown in Figure 5 noting the orientation of the battery pack Slide the battery pack into the charging bay until it stops and then rock the battery pack back until it snaps into place The amber indicator di rectly under the battery being charged will turn on if the batter
14. to 1 89 in 48 mm 4 in second 101 6 mm second Same without peeler Print Speed 2 in second 50 8 mm second with Same peeler Printhead Burn Line to Tear 0 20 in 5 08 mm 0 17 in 4 31 mm Edge Distance Print Head Life I vier 1 million inches of paper fed Print Density 203 dots in Memory and Communications Specifications for OLn Series Flash Memory 256 MB Flash RAM Memory 128 MB RAM RS 232 serial port 14 Pin serial connector Configurable Baud rate from 9600 to 115 2 Kbps Standard parity and data bits Software X ON X OFF or hardware DTR STR communication handshake protocols USB 2 0 Full Speed Interface 12 Mbps Communications Bluetooth v2 1 compatible 2 4 GHz SRRF link Optional wireless LAN capabilities comply with802 11b g protocols Optional Wireless Communications Time and date under application control Referto Real Time Clock RTC CPCL and ZPL Programming Manuals available at www zebra com manuals for RTC commands 10 or 100 mps Ethernet auto detect when docked in Ethernet edle 1 Memory configuration on your printer may be ascertained by printing aconfiguration label as detailed on pages 48 59 QLn Series User Guide Label Specifications Parameter QLn320 QLn220 1 0 in to 3 125 in 38 1 to 63 in to 2 18 in 16 mm to Media Width 78 4 mm 55 37 mm Max Min Label 0 5 in minimum to 32 in Same Length maximum Black Bar Sensor to Printhead
15. use CPCL and ZPL programming languages To create and print labels using the CPCL and ZPL languages refer to the Mobile Printing Systems CPCL Man and ZPL Programming Guide available at v zebra com manuals QLn Series Software Utilities e Zebra Net Bridge printer configuration fleet management e Zebra Setup Utility single printer configuration quick setup e Zebra Designer Pro label design e Zebra Designer Drivers Windows driver e OPOS Driver Windows driver e Multiplatform SDK These utilities can be found at www zebra com and on the product CD that comes with the printer Unpacking and Inspection Inspect the printer for possible shipping damage e Check all exterior surfaces for damage e Open the media cover refer to Loading the Media in the Getting Ready to Print section and inspect the media compartment for damage In case shipping is required save the carton and all packing mate rial Reporting Damage If you discover shipping damage e Immediately notify and file a damage report with the ship ping company Zebra Technologies Corporation is not re sponsible for any damage incurred during shipment of the printer and will not cover the repair of this damage under its warranty policy e Keep the carton and all packing material for inspection e Notify your authorized Zebra re seller 7 QLn Series User Guide QLn Series Technology The QLn320 and QLn220 use several technologies made popular in oth
16. 71 QLn Series User Guide Appendix G Alert Messages The following alert messages will be displayed to inform the user of various fault conditions that may occur with the QLn Series printer Line One Status Line Two Action T MEDACOVEROPENT closemepiacoven C MAINTENANCE NEEDED cLEAWPANTHEAD merum Rewoveweoia C ommen omavisned consibennertacne Treriacesarreny smurmwGooww maremvrauzo Reruace artery Taartenviow ewaweserewy enano raua memaceme ey bowwownwG mw Trane _wamnaronasn LOOKING FOR UPDATES PLEASE WAIT When searching for updates RETRIEVING FIRMWARE DO NOT POWER OFF When retrieving an application RETRIEVING NEW FILES PLEASE WAIT When downloading files SENDING FEEDBACK PLEASE WAIT When sending feedback LOSS OF SIGNAL MOVE IN RANGE OF AP For 802 11 models only SIGNAL RESTORED N A For 802 11 models only Note Highlighted rows indicate Mirror Alert Messages The mirror L function is only available on units with either an 802 11 radio Ethernet or both 72 QLn Series User Guide Index A Accessories Belt clip 40 Carrying Strap 42 list of 63 Shoulder Strap 41 using 40 Alert Messages 72 Alerts 32 72 Battery charging 16 Battery disposal 69 Battery installing 12 Battery life tips for extending 43 Battery pack Smart Battery features 8 Battery safety 13 Battery Safety Guidelines
17. 89 680 6 123 471 5 021 641 5 373 148 561221 6 147 167 302 9193 5 378 882 5 642 666 6 151 037 5 047 617 57396 0053 5 657 066 6 201 255 B1 5 103 461 57396 055 5 680 459 6 221 253 B1 74 Zebra Technologies Corporation 475 Half Day Road Suite 500 Lincolnshire IL 60069 Phone 1 847 634 6700 Toll Free 1 800 423 0442 Fax 1 847 913 8766 75 QLn Series User Guide
18. Burn 0 56 in 14 22 mm 0 53 in 13 46 mm Line Distance 0 0023 in to 0 0065 in 0 0023 in to 0 0055 in 0 058 mm to 0 165 mm 0 058mm to 0 140 mm 0 0055 in 0 152 mm Same maximum Max Label Roll 2 6 in 66 8 mm O D 2 2 in max 55 8 nn O D dia Label Thickness Tag Thickness 0 75 in 19 mm or 1 38 in Same 35 05 mm minimum dia for Label Inner linered Core 1 38 in 35 05 mm minimum dia for linerless media The reflective media black marks should be centered on the media roll Black Mark Location Minimum mark width 0 5 in 12 7 mm perpendicular to inside edge of media Black Mark centered within the width of Dimensions the roll Mark length 0 12 in to 0 43 in 3 11 mm parallel to inside edge of media Use Zebra brand direct thermal media that is outside wound Media may be reflective black mark sensing or transmissive gap sensing die cut continuous or linerless For die cut labels use only full auto dies QLn Series printers support coreless media which is 0 75 in 19 mm in inner diameter 56 QLn Series User Guide CPCL Font and Bar Code Specifications and Commands Standard Fonts Available Optional Fonts Linear Bar Codes Available 2 D Bar Codes Available 25 bit mapped fonts 1 scalable font CG Trimvirate Bold Condensed Contains UFST from Agfa Monotype Corporation Downloadable optional bit mapped amp scalable fonts via Net Bridge softwar
19. IONS Diagnostics sen a 50 Contacting Technical Support 51 Specine AO een nee 55 Printing Specifications anna ANAE AEEA ARAA Aa 55 Memory and Communications Specifications for QLn Series 55 Label SUBITO Mans see e 56 CPCL Font and Bar Code Specifications and Commands 57 ZPL Font and Bar Code Specifications and Commands 58 Commlnlestions Polster 59 Physical Environmental and Electrical Specifications 60 QLn Series Accessories ansehen 63 ADDUCI Aaser nee Aen HII Unt MN ee 64 NRSC SC ACS MP PE 64 RS25 G1 C X 64 UoD Gal T ee ee P 65 More Interface Cables aaa na a bua ae sick ut Ra S V lida 65 Dejo zie dio een ee ee 66 Med pre 0 0 9 IIA EO 66 APE ANOK C ia e ee ae ee ee 66 Maintenance Supplies oint 66 ADBOHODC De i a E E EE renter UNE NUUAM 67 Product Suppor ouium ee ia ee ana Ps ONU E 67 ADDED UE tette D ee een 69 Battery DiISpOSAl ML 69 Product Disposal m 69 ADDSDOD D Leste uniti ee lee 70 U Tate ZE 9 ge Role 9 NETT RT 70 ADDEN ee ea 72 Alert MESSAGES nn ee nee NEM du CS ES 72 Wala gt gt MR TR P eer 73 Patent NUMDE S acces vg cate ceca ntn eee i euis 74 3 QLn Series User Guide Proprietary Statements This manual contains proprietary information of Zebra
20. In house custom format design service Large production capacity which services the needs of many large and small media consumers including major retail chains world wide Media products that meet or exceed industry standards For more information go the Zebra website ww w zebra com and select the Products tab or refer to the CD included with the printer Appendix C Maintenance Supplies In addition to using quality media provided by Zebra it is recommended that the printer be cleaned as prescribed in the maintenance section The following items are available for this purpose Cleaning Pen 10 pack Reorder No AN11209 1 66 QLn Series User Guide Appendix D Product Support When calling with a specific problem regarding your printer please have the following information on hand e Model number type e g QLn320 e Unit serial number refer to figure on opposite page e Product Configuration Code PCC refer to figure on fol lowing page In the Americas contact Regional Headquarters Technical Support Customer Service Dept Zebra Technologies Corporation T 1 877 275 9327 For printers parts media 475 Half Day Road Suite 500 F 1 847 913 2578 andribbon pleasecallyour Lincolnshire Illinois 60069 U S A Hardware distributor or contact us T 1 847 634 6700 ts1 zebra com T 1 877 275 9327 Toll free 1 866 230 9494 Software E clientcare zebra com F 1 847 913 8766 ts3 zebra com In Europe
21. Ln Series hand strap accessory p n P1031365 027 at taches to the printer s cut outs as does the shoulder strap to provide the user with a convenient and secure method of car rying the printer To attach the hand strap to the printer e Insert the end of the strap through the cut out on the front of the printer as shown e Loop the end of the strap back around the cut out and secure it over the button e Repeat this process for the opposite end of the strap Figure 23 Detachable Hand Strap Loop strap into cut outs on printer The QLn320 and QLn220 printers also features two mount ing holes on the base of the printer to accommodate future mounting options 742 QLn Series User Guide Preventive Maintenance Extending Battery Life e Never expose the battery to direct sunlight or tempera tures over 104 F 40 C e AlwaysuseaZebracharger designed specifically for Lithium lon batteries Use of any other kind of charger may damage the bat tery e Use the correct media for your printing requirements An authorized Zebra re seller can help you determine the op timum media for your application e f you print the same text or graphic on every label con sider using a pre printed label Choose the correct print darkness and print speed for your media Use software handshaking XON XOFF whenever possi ble e Removethe battery ifthe printer won tbe usedfora day or more and you re not performing a maintenance cha
22. NX XXXXXEXX XX do support Ethernet where X means don t care You can also check the Communications sub menu on the LCD see Main Menu Screen on page 17 After selecting this sub menu any communication options not installed will be so indicated 21 QLn Series User Guide e When power is applied to the cradle and the printer is docked the printer charge LED indicates the charge sta tus of the printer see Figure 14 e Docking the printer in the cradle will automatically turn the printer on to ensure it is available to be managed re motely e When the printer detects input power from the cradle and the presence of a live Ethernet link it will automatically reboot and connect to the Ethernet network eFor printers with an 802 11 radio this interface will be turned off when the Ethernet link is active It will turn back on if the Ethernet link is no longer active eFor printers with a Bluetooth radio this interface will re main active while the printer is in the cradle e The serial and USB ports will remain active while the print er is in the cradle e When connected to Ethernet if either the cradle DC pow er or the Ethernet link is removed for more than 10 sec onds the printer will reboot e The DC input barrel jack connector see Figure 10 cannot be used while the printer is in the cradle 22 QLn Series User Guide AC Power Adapter included in kit p n P1031365 024 Figure 10 Charging the Battery Pack wi
23. TERY CHARGING LEVEL 1 BAR ICON B BATTERY CHARGING LEVEL 2 BAR ICON B BATTERV CHARGING LEVEL 3 BAR ICON B BATTERY CHARGING LEVEL 4 BAR ICON B BATTERY LEVEL 8 BAR ICON BMP BATTERY LEVEL CI BAR ICON BMP BATTERY LEVEL Z BAR ICON BMP BATTERY LEVEL 3 BAR ICON BMP BATTERY LEVEL 4 BAR ICON BMP BATTERY MENU CON BMP 430 gt BLUETOOTH WML 1178 BLUETOOTH ICON BMP 128 BLUETOOTH NOT AVAILABLE ICON BMP BTPAIRING WML 1176 CODABAR BAR o CODABLK Bag 9 CODE NN SE NN NNN NNN PI continued 53 QLn Series User Guide Figure 27c Configuration Label Example continued File Directorv Files Loaded in Printer E INDEX HTM Memory E INDEX WML 509 dde E index shtml a will include Ed o pied a Pre scaled Z 0 TTF 125880 or Scalable Z A FNT 6839 Z AZTEC BAR Fonts Z B FNT 7746 Z BATTERY WL 1270 Z BATTERY CHARGING LEVEL 0 BAR ICON B Command Language CCL Key 21 ZPL Configuration Information TEAR OFF Print Mode Media Tvpe Darkness Tear Off Adjust Label Length Print Width Control Prefix Format Prefix Delimiter Top Position calibrate Media Power Up Media Head Close Left Margin Dots per row End ZPL Configuration End of report 54 QLn Series User Guide Specifications Note Printer specifications are subject to change without notice Printing Specifications Parameter QLn320 QLn220 Print Width Up to 2 91 in 74 mm Up
24. Technologies Corporation It is intended solely for the information and use of parties operating and maintaining the equip ment described herein Such proprietary information may not be used reproduced or dis closed to any other parties for any other purpose without the expressed written permission of Zebra Technologies Corporation Product Improvements Since continuous product improvement is a policy of Zebra Technologies Corporation all specifications and signs are subject to change without notice Agency Approvals and Regulatory Information Design certified by TUV FCC part 15 Class B Canadian STD RSS 210 e EN55024 2003 European Immunity Standard e EN60950 2006 Safety Standard NOM ETL Mexico C Tick Australia EN55022 2006 Class B European Electromagnetic Radiation Standard Liability Disclaimer Inasmuch as every effort has been made to supply accurate information in this manual Zebra Technologies Corporation is not liable for any erroneous information or omissions Zebra Technologies Corporation reserves the right to correct any such errors and disclaims liability resulting therefrom No Liability for Consequential Damage In no event shall Zebra Technologies Corporation or anyone else involved in the creation production or delivery of the accompanying product including hardware and software be liable for any damages whatsoever including without limitation damages for loss of business profits business interru
25. a as well y Note Remove the Docking Cradle Access label on the bottom of the printer before docking the printer in the cradle DOCKING CRADLE ACCESS EL WA Note Clean the docking contacts with the cleaning pen provided A with the printer to remove any residue from the label LED Status Indication Solid Green Power On Blinking Green Ethernet Activity 19 QLn Series User Guide Figure 6 Ethernet Cradle Four Bay Docking Bay Ethernet Status Indicator Release Button Power Status Indicator Figure 7 QLn EC4 Dimensions Height Width Length 66 7 mm 2 62 in 579 9 mm 22 83 in 150 57 mm 5 93 in 20 QLn Series User Guide Figure 8 Ethernet Cradler Single Bav Power Status Indicator Release Button Ethernet Status Indicator Figure 9 QLn EC Dimensions Height Width Length 66 7 mm 2 62 in 171 28 mm 6 74 in 150 57 mm 5 93 in Printer Operation with Cradle e All QLn Series printers will charge in the cradles e Only OLn Series printers that have the Ethernet option in stalled will connect to an Ethernet network Check the PCC code on the back of the printer see Appendix D for location Codes of the form ONX XXXXXOXX XX do not support Ethernet and codes of the form Q
26. ales for others AC Power Adapter p n P1031365 024 US line cord see Sales for others Model UCLI72 4 Quad Battery Charger 100 240 VAC input p n AC18177 5 US line cord see Sales for others Refer to Appendix A for information on Data I O Cables For more accessory kit details and order numbers contact the factory or your authorized Zebra re seller 63 QLn Series User Guide Appendix A Interface Cables RS232 Cables Part Number P1031365 053 DB 9 to 14 Pin Serial CONNECTOR B i CONNECTOR A DB 9 FEMALE 3 MUSB 14P PLUG HOST SIDE PRINTER SIDE P1027274 002 PIN 9 PIN 5 siete MUSB 14P PLUG 2 RXD IN 4 TXD OUT 2 TXD OUT RXDIN 3 DTR OUT DSR IN 4 GROUND GROUND 5 DSR IN 4 DTR OUT 6 RTS OUT CTS IN 1 CTS IN 4 RTS OUT 7 Part Number P1031365 052 8 Pin DIN to 14 Pin Serial Cable OL Adapter Cable isin CONNECTOR A MUSB 14P PLUG PRINTER SIDE P1027274 002 NE MUSB 14P PLUG TXD OUT RXDIN 1 RXD IN TXD OUT 2 DSR IN DTR OUT 8 GROUND GROUND 5 DTR OUT
27. ck the ventilating slots on the top and bottom covers Ensure that the charger is plugged into a power source which will not accidentiv be turned off if vou will be charging batteries overnight 17 QLn Series User Guide Figure 5 Quad Charger 1 Slide Battery Pack into Charger bay Power Supply e E Green Indicator Indicator Charger Bay Power Indicator 18 QLn Series User Guide continued Ethernet and Charging Cradles The cradle is an expansion base intended for use with the QLn320 printer as well as the QLn220 printer There is a four bay cradle QLn EC4 or a single bay option QLn EC as shown on pages 19 and 20 It provides charging power to the docked printer as well as provid ing astandard 10 100Mb S Ethernet port for communication to the printer The EC also supplies battery charging power to the docked printer and acts as asupplementary power source for a functioning QLn printer The EC features two green LED s to indicate the status of the cradle Solid green to indicate when power P is provided to the input of the EC and blinking green to indicate Ethernet ac tivity The cradle allows the user to dock the printer easily and remove it with the push of a button The printer shall remain operable while docked i e display is viewable charge LED status is viewable and printer controls and data entry are available The printer will still print while docked and the user shall be able to replace the medi
28. e Optional International character sets Chinese 16 x 16 trad 16 x 16 simplified 24 x 24 simplified Japanese 16 x 16 24 x 24 Barcode CPCL Command Aztec AZTEC Codabar CODABAR CODABAR 16 UCC EAN 128 UCCEAN128 Code 39 39 39C F39 F39C Code 93 93 Code 128 128 EANS 13 2 and 5 digit extensions EAN8 EAN82 EAN85 EAN13 EAN132 and EAN135 EAN 8 Composite EANS EAN 13 Composite EAN13 Plessey PLESSEY Interleaved 2 of 5 I2OF5 MSI MSI MSI10 MSI1110 FIM POSTNET FIM TLC39 TLC39 UCC Composite A B C 128 Auto UPCA 2 and 5 digit extensions UPCA2 and UPCA5 UPCA Composite UPCA UPCE 2 and 5 digit extensions UPCE2 and UPCE5 UPCE Composite UPCE MaxiCode MAXICODE PDF 417 PDF 417 Datamatrix using ZPL emulation DATAMATRIX QR Code QR RSS 14 RSS Subtype 1 RSS 14 Truncated RSS Subtype 2 RSS 14 Stacked RSS Subtype 3 RSS 14 Stacked Omnidirectional RSS Subtype 4 RSS Limited RSS Subtype 5 RSS Expanded RSS Subtype 6 Rotation Angles 0 90 180 and 270 57 QLn Series User Guide ZPL Font and Bar Code Specifications and Commands Standard Fonts Available Optional Fonts Linear Bar Codes Available 2 D Bar Codes Available 15 bit mapped fonts 1 scalable font CG Trimvirate Bold Condensed Downloadable optional bit mapped amp scalable fonts via Net Bridge software Zebraoffersfontkits covering multiplelanguagesincluding Simplified and Traditional Chines
29. e Japanese Korean Hebrew Arabic and others Barcode ZPL Command Aztec ABO Codabar ABK Codablock 7 BB Code 11 B1 Code 39 B3 Code 49 B4 Code 93 BA Code 128 BC DataMatrix BX EAN 8 B8 EAN 13 BE GS1 DataBar Omnidirectional BR Industrial 2 of 5 7 BI Interleaved 2 of 5 B2 ISBT 128 BC LOGMARS BL Micro PDF417 BF MSI BM PDF 417 B7 Planet Code B5 Plessey BP Postnet BZ Standard 2 of 5 BJ TECSS S BT UPC EAN extensions BS UPC A BU UPC E B9 Maxi Code BD QR Code ABQ Rotation Angles 0 90 180 and 270 Contains UFST from Agfa Monotype Corporation 58 QLn Series User Guide Communications Ports RS 232C Pin Signal Name Description Clear To Send from host Transmit Data Receive Data Data Set Ready low to high transition turns printer on high to low transition turns printer off if enabled Ground Data Terminal Ready set high when printer is on Switched 5V 300mA max Do Not Use Request ToSendsethighwhenprinteris ready to accept a command or data eie m EN EE C U Figure 28 RS 232C Communications Port 59 QLn Series User Guide USB Signal Name Description VBUS USB Bus Power USB bi directional I O signals USB bi directional I O signals USB ID Identifies A B connector Return Ground Figure 29 USB Communications Port Phvsical Environmental and Electrical Specifica
30. e soft key located beneath the Menu option on the navigation bar see Fig 16 The Main Menu screen displays graphical options including Communication Display Media Battery and Help Figure 16 Main Menu Screen 9 ul 2 FI Ga 0 uu Main Menu atea back fim The user can scroll between icons using the four way arrow buttons When an icon is highlighted its text description will be displayed in the middle of the navigation bar and can be selected by pressing the OK button This will take the user to the screen with status information specific to that option The Info or Help menu provides useful information on a variety of topics Please explore this menu to become more familiar with your printer and how it operates The QLn Series printers will also display various alerts such as Media Out Media Cover Open or Battery Low The user can respond to questions by pressing one of the soft keys to indicate that an action has been taken to address the alert in question Once the condition causing the alert has been addressed i e loading media the alert message will be cleared See Appendix G for a complete list of alerts for the QLn Series printers 32 QLn Series User Guide B Tal 2 FI a 0 mm Zebra QLn320 FW Wer WAR TA A7PR Bat MEDIA OUT Baty LORD MEDIA LIE NEN VY Programmable LCD Settings In addition to the status icons the LCD control panel can dis play other printer set
31. er Zebra Mobile Printer product lines Smart Battery The QLn Series battery pack is a high capacity smart Lithium lon battery that contains electronics which allow the printer to monitor its operating parameters Among these are the number of charge cycles it has undergone and its date of manufacture Using these parameters the printer s software can monitor the battery s condition and alert the user when to recharge or remove the battery from service Operating Temperature Charging Temperature Storage Temperature 20 C to 50 C 0 C to 40 C 25 C to 65 C B The QLn Series printers will only function properly with genuine Zebra smart battery packs The smart battery s health has three states GOOD REPLACE and POOR The battery health factor determines whether or not the print er can operate and what is communicated to the user via the display of Charge Cycles Health Power up Message lt 550 but gt 300 REPLACE Battery Diminished Consider Replacing gt 550 but lt 600 REPLACE Warning Battery is Past its Useful Life gt 600 POOR Replace Battery Shutting Down Warning accompanied by three beeps in rapid succession Warning accompanied by a series of three double beeps in rapid succession Warning will flash on and off and be accompanied by beeping at a rate of once per second After 30 seconds the printer will shut down 8 QLn Series User Guide Printing Technolog
32. ery Life for more information 33 QLn Series User Guide Verify the Printer Is Working Before you connect the printer to your computer or portable data terminal make sure that the printer is in proper working order You can dothis by printing aconfiguration label using the two key meth od If you can t get this label to print refer to Troubleshooting Printing a Configuration Label 1 Turn the printer off Load the media compartment with journal media media with no black bars printed on the back 2 Press and hold the Feed Button 3 Press and release the Power button and keep the Feed button pressed When printing starts release the Feed button The unit will print a line of interlocking x characters to ensure all elements of the print head are working print out the version of software loaded in the printer and then print the re port Note that the report can also be printed from the Info Help menu on the LCD The report indicates model serial number baud rate and more detailed information onthe printer s configuration and parameter set tings Seethe Troubleshooting Section for sample printouts and afur ther discussion on howto use the configuration label as a diagnostic tool Connecting the Printer The printer must establish communications with a host ter minal which sends the data to be printed Communications occur in four basic ways e OLn Series printers can communicate by cable via e
33. he Accessories Swivel Belt Clip Refer to Figure 21 Most QLn320 and QLn220 printers have a belt clip installed as a standard feature To use hook the clip over your belt and ensure that the clip is securely attached to the belt The belt clip will pivot to allow you to move freely while wearing the printer In order to install or remove the Belt Clip you will need to remove the battery pack Figure 21 Using the Belt Clip Clip printer to Printer can pivot freely Soft Case Both the QLn220 and QLn320 have soft case options that also allow you to carry the printer from your belt The QLn320 soft case can be ordered through accessory kit number P1031365 029 while the QLn220 accessory kit is yet to be de termined 40 QLn Series User Guide Adjustable Shoulder Strap Refer to Figure 22 if your printer is equipped with the shoul der strap option p n P1031365 026 Insert each end of the shoulder strap into the cut outs in each top corner of the print er and secure the looped end over the button on the end of the strap to fasten Hold the buckle and pull the strap as shown below until you achieve the desired length Figure 22 Using the Optional Shoulder Strap PUll Strap here to lengthen Hold Buckle Pull Strap here to shorten Insertloop into cut outs on printer Button continued 41 QLn Series User Guide Hand Strap The O
34. iew QLn320 and QLn220 printers can be equipped with a radio using the industry standard 802 11 protocols They will have the FCC ID number on the serial number label on the back of the unit e OLn Series Wireless Network Printers with the Zebra 802 11 WLAN radio module can be identified by the text Wireless Network Printer on the serial number label on the back of the printer e These printers allow communication as a node within a wireless local area network WLAN Methods of estab lishing communications to the printer will vary with each application General information on establishing WLAN communica tions can be found in the CPCL Programming Manual which is available on line More information and LAN configuration utilities are included in Zebra s Net Bridge program ver sion 2 8 and later Net Bridge may be downloaded from the Zebra Web site Setting Up the Software QLn Series printers use Zebra s CPCL and ZPL Programming languages which were designed for mobile printing ap plications CPCL and ZPL are fully described in the CPCL Programming annar and me hate a enumng Guide available on line at www zebra com manual You can also use einer Pro Zebra S Windows based la bel creation program which uses a graphical interface to cre ate and edit labels in either language Referto Appendix F fortips on downloading the Designer Pro appli cation from Zebra s Web site 39 QLn Series User Guide Using t
35. in the download process 70 QLn Series User Guide Example 2 Find the Net Bridge Download page Go to www zebra com software and access the screen below 4 e ZEBRA THERMAL PRINTERS SUPPLIES ACCESSORIES SOFTWARE Label Design Software Discontinued Software ZBI Developer Alliance Solutions Software Tutorials QuikCard ID Solutions Software PARTS amp PRINTHEADS NETWORKING PRINTER MANAGEMENT SPECIAL FEATURES DISCONTINUED PRODUCTS RECENTLY VIEWED PRODUCTS No products have been viewed Home Login Partner Login Contact Zebra gt Products gt Software Home Software Zebra provides software tools that you can download to enhance your printer s capabilities and maximize performance Learn more by clicking on the links below Find Software for Your Printer Select printer model Select the ona ZebraNet Bridge del View discontinued printers Enterprise Multiplatform SDK Printer Management f ZebraMet Bridge nterprise Zebra Setup Utilities Click a tink below to see it gt ZebraLink SDK and Smartphone Utility Label Design Software Search EA Select Language FIND IT NOW Register software Find printer drivers Find printer utilities Find firmware ZBI Developer The intuitive ZBl Developer programming utility is used to create test and distribute ZBI 2 0 applications At the resulting window select Download Current Release
36. ither RS 232C or USB 2 0 protocols USB drivers are included in the GODS ee Driver which can be downloaded from V N zebr m drivers e By means m a Bluetooth h r range radio frequency link Optional e BvmeansofawirelessLAN LocalAreaNetwork per802 11 spec ifications Optional e By means of the Ethernet when docked on the Ethernet cradle Optional 34 QLn Series User Guide Cable Communication Caution The printer should be turned off before connecting or disconnecting a communications cable The QLn320 and QLn220 printers can communicate by ca ble the specific cable supplied with your printer will vary with the host terminal and your model printer RS 232C Communications The 14 pin serial connector on your communications cable plugs into the serial communications port on the side of the printer OL n Series printers also have a USB port USB Communications The small 5 pin connector on the USB cable plugs into the printer The connectors are keyed to assure correct align ment do not try to force the cable if it does not plug in Figure 17 Cable Communications Communications Communications Cable to Terminal Port Part numbers varv Refer to Appendix A RS 232C or USB Communications Cable to Computer Refer to Appendix A for part numbers QLn Series User Guide The other end of the cable must be plugged into the host ter minal as shown in Figure 18 or to a serial or USB port ona
37. k 0 Bars w Lightning Bolt Charging lt 20 Capacity Blinking Media cover open continued M BU QLn Series User Guide ME Error exists excluding Blinking Media Out and Head Latch Open 802 11 signal strength Ca aam 802 11 signal strength AS 15 802 11signalstrength lt 802 11 signal strength sil 25 Troubleshooting Topics 1 No power e Check that battery is installed properly e Recharge or replace battery as necessary Always dispose of batteries properly Refer to Appendix E for more information on proper battery disposal 2 Media does not feed Be sure print head is closed and latched Check spindle holding media for any binding e Ensure mostrecentiv printed label is removed only in peel mode e Also ensure label sensor is not blocked 3 Poor or faded print e Clean print head e Check quality of media 4 Partial or missing print e Check media alignment e Clean print head e Ensure printhead is properlv closed and latched 5 Garbled print e Check baud rate LL D QLn Series User Guide 6 No print e Check baud rate e Replace battery e Check cable to terminal e Establish RF Link Wireless units only and or restore LAN associativity Printers with WLAN radios only e Invalid label format or command structure Place printer in Communications Diagnostic Hex Dump Mode to diagnose problem 7 Reduced battery charge life e Check battery date code if battery is older than
38. marks of Monotype Imaging Inc and may be registered in some jurisdictions HY Gothic Hangul is a trademark of Hanyang Systems Inc Angsana is a trademark of Unity Progress Company UPC Limited Andale Arial Book Antiqua Corsiva Gill Sans Sorts and Times New Roman are trademarks of The Monotype Corporation registered in the United States Patent and Trade mark Office and may be registered in certain jurisdictions Century Gothic Bookman Old Style and Century Schoolbook are trademarks of The Monotype Corporation and may be registered in certain jurisdictions HGPGothicB is a trademark of the Ricoh company Ltd and may be registered in some ju risdictions Univers is a trademark of Heidelberger Druckmaschinen AG which may be registered in certain jurisdictions exclusively licensed through Linotype Library GmbH a wholly owned A QLn Series User Guide subsidiary of Heidelberger Druckmaschinen AG Futura is a trademark of Bauer Types SA registered in the United States Patent and Trade mark Office and may be registered in some jurisdictions TrueType is a trademark of Apple Computer Inc registered in the United States Patent and Trademark Office and may be registered in certain jurisdictions All other product names are the property of their respective owners 1996 2009 QNX Software Systems GmbH amp Co KG All rights reserved Published un der license by QNX Software Systems Co All
39. n these two alerts do not apply to the Error icon BERE The Battery Charge Level icon indicates the report ed state of charge from the battery pack In a non charg ing state four 4 bars indicates the battery level is great er than 80 Three 3 bars indicates if the battery level is less than or equal to 80 but greater than 60 Two 2 bars indicates if the level is less than or equal to 60 but greater than 40 One 1 bar indicates if the battery level Is less than or equal to 40 but greater than 20 And zero 0 bars indicates if the level is less than or equal to 20 While the battery is charging a lightning bolt will appear in the battery icon to indicate that charging is taking place When the battery is charging and fully charged four bars will be displayed When the battery is charging and the level is greater than 80 the battery icon will alternate between four bars and three bars When the battery is charging andthe levelisless than or equal to 80 but greater than 60 the icon will alternate be tween three bars and two bars When the battery is charging and the level is less than or equal to 60 but greater than 40 the icon will alternate between two bars and one bar When the bat tery is charging andthe level is less than or equal to 40 the icon will alternate between one bar and zero bars 31 QLn Series User Guide Main Menu Screen The user can select options on the Main Menu screen by pressing th
40. n Series User Guide Getting Ready to Print Battery Installing the Battery N Important Batteries are shipped partially charged Remove protective shrink wrap and labels from new battery packs prior to use 1 Locate the battery compartment on the bottom of the printer 2 Insert the battery into the printer as shown in Figure 2 It is not possible to insert the pack in an incorrect orientation 3 Rock the battery into the compartment as shown until it locks in place When the battery is first installed the control panel indica tors may briefly turn on and then go off which indicates the battery is not fully charged see Charging the Battery below and Operator Controls You must charge the batteries fully before using them for the first time To ensure maximum battery capacity new bat teries should go through two or three complete charge dis charge cycles when first put into service Figure 2 Installing the Battery Battery Belt Clip 12 QLn Series User Guide Battery Safety A A Caution Avoid accidental short circuiting of any battery Allowing battery terminals to contact conductive material will create a short circuit which could cause burns and other injuries or could start a fire Important Always refer to the Important Safety Information data sheet shipped with each printer and the Technical Bulletin shipped with each battery pack These documents detail procedures to ensure maximum
41. n and the printer is plugged in Four Way Navigation Buttons allow the user to scroll between functions on the LCD user space The Navigation Buttons do not apply to the Status Bar and Navigation Bar Enter Button allows the user to select the desired function high lighted onthe LCD interface and is indicated by the word OK Two software defined function keys allow the user to select a function listed on the navigation bar continued 27 QLn Series User Guide Figure 14 Standard Control Panel for QLn Series LED Charge Indicator Solid Yellow Charging Solid Green Fully charged Off No DC Power Applied Off With DC Power Applied Charge Fault Power Button Feed Button Press to advance the media one blank label or a software determined length of journal media Press to turn unit on Press again to turn unit off 28 QLn Series User Guide LCD Control Panel The 240x128 pixel LCD control panel allows the user to view the status of the QLn Series printer and have access to various printer alerts and messages It also has multi directional keys which allow navigation and selection of menu options affect ing printer functions These keys allow scrolling through the various options and settings The OK button allows selection of the option or function displayed on the screen The top of the screen has a row of status icons or a Status Bar which indicate the state of various printer functions The Status Ba
42. ng data between the computer and the printer try putting the printer in the Communications Diagnostics Mode also referred to as the DUMP mode The printer will print the ASCII characters and their text represen tation or the period if not a printable character for any data received from the host computer To enter Communications Diagnostics Mode 1 Print a configuration label as described above 2 Atthe end ofthe diagnostics report the printer will print Press FEED key to enter DUMP mode 3 Press the FEED key The printer will print Entering DUMP mode Note If the FEED key is not pressed within 3 seconds the printer will print DUMP mode not entered and will resume normal operation 4 At this point the printer is in DUMP mode and will print the ASCII hex codes of any data sent to it and their text representation or if not a printable character Additionally a file with a dmp extension containing the 50 QLn Series User Guide ASCII information will be created and stored in the printer s memory It can be viewed cloned or deleted using the Net Bridge application Refer the Net Bridge documentation for more information To terminate the Communications Diagnostics Mode and re turn the printer to normal operations 1 Turn the printer OFF 2 Wait 5 seconds 3 Turn the printer ON Contacting Technical Support If the printer fails to print the configuration label or you en counte
43. ng for an access point One set of solid parentheses with blinking antenna indicates WLAN is associated and attempting authentica tion Two sets of solid parentheses and solid antenna in dicate the printer is successfully connected to the WLAN The icon and two parentheses will blink to show the print er is receiving printer data via WLAN The four 4 bars aii indicate the strength of the WLAN connec tion to the access point These icons appear only with the 802 11 radio installed EAM Ethernet icon will blink when the printer is receiv ing label data via the Ethernet connection It will not be displayed on the status bar when the Ethernet is inactive This icon appears only when the Ethernet option is in stalled and the printer is docked in Ethernet cradle Al re Data icon indicates data being sent to the printer i e the icon will blink when there is a label data transmis sion via the serial or USB ports The Media Out icon will blink when there is no media in the printer and will not blink when there is media in the printer E The Head Latch icon indicates if the media cover is closed or not properly latched It will appear unlocked and blinking if open and will not appear if the cover is closed 30 QLn Series User Guide Othe Error icon will be displayed and blink if an error condition exists The icon will not be displayed if no print er error exists Since there are separate icons for Media Out and Head Latch Ope
44. ode Peeler Lever Latch Release Lever e Turnonthe printer or press the Feed button on the front of the printer if the printer is already on The printer will advance the media to the next label if printing labels If you are printing on journal media the printer will ad vance a short strip of media To disengage the peeler bail first open the media cover as previ ously described The peeler bail will automatically return to the Up position Press straight down on the peeler bail to lock itin place in its origi nal home position 26 QLn Series User Guide Operator Controls The QLn Series printers come equipped with a keypad con trol panel and LCD graphical user interface The standard con trol panel is illustrated in Figure 14 and 15 on pages 26 and 27 The LCD interface allows easy display and selection of many printer functions as detailed on following pages Standard Control Panel The standard control panel has multiple control buttons and two multipurpose indicators The Power Button turns the printer on and off The Media Feed Button advances a length of media which is de termined by the type of media being used Label media will be advanced to the next gap or bar sense marker Journal plain media will be advanced by a length determined by the printer s software The LED Charge Indicator shows solid Yellow when charg ing solid Green when fully charged and is turned off when there s a fault conditio
45. osing the Media Compartment and the adjustable Media Supports Figure 11 Opening the QLn Series Printer MediaCover Media Support oppositesupport not visible 24 QLn Series User Guide 2 Load the media e Grasp the media supports where shown in Figure 12 and pull them apart Insert the roll of media between them and let the media supports close Ensure thatthe media pulls off the core in the direction shown below Thesupports will adjustthemselves tothe width ofthe media and the media should be able to spin freelv on the supports Figure 12 Loading Media Media Roll Note direction media pulls off the roll Grasp Media Sup B ports where shown and pull apart 3 Close the Media Cover e fyou plan to use the printer in the tear off mode close the me dia cover as shown below B ISMEK ji Close Media Pull Media out of Cover Printer FR continued 29 QLn Series User Guide Loading Media in Peel off Mode e fyou plan to use the printer in the peel off mode peel a few la bels off ofthe media and load the media as previously described e Push the peeler lever forward to release the peeler bail into the up position as shown at 3 and 4 in Figure 13 e Close the media cover to lock the peeler bail in place The media will feed between the peeler bail and platen Figure 13 Activating Peeler Bar Peeler Bail Pull up and flip down if using media in the peel off m
46. other brand names product names or trademarks belong to their respective holders 2011 ZIH Corp 5 QLn Series User Guide Document Conventions The following conventions are used throughout this docu ment to convey certain information Cautions Important and Note SP gt PPP 3 Caution Warns you of the potential for electrostatic discharge Caution Warns you of a potential electric shock situation Caution Warns you of a situation where excessive heat could cause a burn Caution Advises you that failure to take or avoid a specific action could result in physical harm to you Caution Advises you that failure to take or avoid a specific action could result in physical harm to the hardware Important Advises you of information that is essential to complete a task Note Indicates neutral or positive information that emphasizes or supplements important points of the main text 6 QLn Series User Guide Introduction to the OLn Series Printers Thank you for choosing our Zebra QLn Series Mobile Printers You will find these rugged printers will become a pro ductive and efficient addition to your workplace thanks to their innovative design Zebra Technologies is the leader in indus trial printers with world class support for all of your bar code printers software and supplies This user s guide gives you the information you will need to operate the OLn320 and OLn220 printers These printers
47. ption loss of business information or other pecuniary loss arising out of the use of or the results of use of or inability to use such product even if Zebra Technologies Corporation has been advised of the possibility of such damages Because some states do not allow the exclusion of liability for consequential or incidental damages the above limitation may not apply to you Copyrights The copyrights in this manual and the label print engine described therein are owned by Zebra Technologies Corporation Unauthorized reproduction of this manual or the software in the label print engine may result in imprisonment of up to one year and fines of up to 10 000 17 U S C 506 Copyright violators may be subject to civil liability This product may contain ZPL ZPL II and ZebraLink programs Element Energy Equal izer Circuit E3 and AGFA fonts Software ZIH Corp All rights reserved worldwide ZebraLink and all product names and numbers are trademarks and Zebra the Zebra logo ZPL ZPL Il Element Energy Equalizer Circuit and E3 Circuit are registered trademarks of ZIH Corp All rights reserved worldwide Monotype Intellifont and UFST are trademarks of Monotype Imaging Inc registered in the United States Patent and Trademark Office and may be registered in certain jurisdic tions Andy CG Palacio CG Century Schoolbook CG Triumvirate CG Times Monotype Kai Monotype Mincho and Monotype Sung are trade
48. r is located above the Status Screen shown be low along with a Navigation Bar The Status Screen is the de fault display and is shown at power up When navigating the menus the printer will automatically return to this screen when the user is done navigating after an appropriate delay Figure 15 LCD Control Panel PrinterStatusBar Soft Keys Indicates the status of Press to select a func several printer functions tion on the Navigation Bar Status Screen Default screen the printer will display when the user isnotnavigating the menu screen m O Tad A wg GO Hl Zebra QLn320 FW Ver V69 16 07P9 Baud Rate 115200 ok 172 30 16 65 LALN Select Button Press to select a Displays user selectable ww menu choice on the options tA Status Screen Navigation Bar Four Way Navigation Buttons Scrollthrough menu choices on Status Screen Not every icon will be displayed on the Status Bar only those applicable to the printer s configu ration continued 29 QLn Series User Guide Status Bar Icons e Indicates Bluetooth connection status The icon will blink to show that the printer is receiving label data via Bluetooth and is solid when link is established This icon appears only on printers with the Bluetooth wireless op tion installed 9 Cp mi Indicates that the printer is connected to a radio network via 802 11 protocols The antenna icon will blink with no parentheses when looki
49. r problems not covered in the Troubleshooting Guide contact Zebra Technical Support Technical Support ad dresses and phone numbers for your area can be found in Appendix D of this manual You will need to supply the fol lowing information e Model number and type e g QLn320 e Unitserial number Found on the large label on the back of the printer also found in the configuration label printout e ProductConfiguration Code PCC 15 digitnumberfound onthe label on the back of the unit 51 QLn Series User Guide Zebra Q1 n320 serial MUMIJE XXXXXX XX XXXX Name XXXXXXAXX XXXX Program 05 6 4 1 PLD 2 Rev 2 Firmware V68 16 0 Checksum 4AACFED2 Cabte Communications 115200 BPS n 8 1 Handshake xon xoff DSR an Universal Serial Bus 2 8 Full Speed Device Vendor ID No x A5F Product ID No x BD Manufacturer String Zebra Technologie Product String QLn320 ID string off Wireless Communications Blugtooth version 314 EMITE Bad 115240 See primten rele ch ieoa name inim sgur tv mode i Gizcoveerdble on encrype ion Blueteoth spas 2 2 aah made off nabl nn address Beer TT FOP Get 7 2812 10 13 39 LAM Enable off de Address Natmack Ge MTU TCP unP Part See Recte Shrvear Keowrbe Seco fart 1500 TCP n UP LFU dete Figure 27a QLn Series Configuration Label Example QLn320 Shown Identifies Printer as a QLn320 series Unit Serial Number Repo
50. rge Consider purchasing an extra battery e Remember that any rechargeable battery will lose its ability to maintain a charge over time It can only be re charged a finite number of times before it must be re placed Always dispose of batteries properly Refer to Appendix E for more information on battery disposal General Cleaning Instructions Caution Avoid possible personal injury or damage to the printer never insert any pointed or sharp objects into the printer Always turn the printer off before performing any cleaning procedures Use care when working near the tear bar The edges are very sharp Caution The printhead can be very hot after prolonged printing Allow it to cool off before attempting any cleaning procedures B Only use the cleaning pen supplied with the printer or a cotton swab saturated with alcohol for cleaning the printhead Caution Use only cleaning agents specified in the following tables Zebra Technologies Corporation will not be responsible for damage caused by any other cleaning materials used on this printer 43 QLn Series User Guide QLn Series Cleaning Printhead Figure 24 Platen Roller Figure 24 Platen Roller Figure 25 Peel bar Figure 24 Tear bar Figure 24 Exterior Interior Figure 24 Interior Figure 25 Method Use the supplied cleaning pen or 70 Isopropyl alcohol on a cotton swab to clean the print elements from end to end the print elements are
51. rt appears only on units with wireless options in stalled Units with no wireless options will print an empty line and resume Application Number This unit has a 802 11b g radio option installed This section details the radio s network settings Note Wireless configuration settings may not print correctly when us ing the Power and Feed key method of printing as the radio takes time to initial ize before these settings are valid To get the correct setting turn the printer on wait 60 seconds and then print the report from the Info Help menu 52 QLn Series User Guide Figure 27b Configuration Label Example continued Peripherals installed In this example Peripherals the 802 11 LCD Installed Expansion module 0x02 option IS 802 11 b g Embedded Module installed Power Management In activity Timeout Low battery Timeout 60 RemoteCDTR pwr off Disabled Voltage 28 35 Flash Low bat Warning 7200 7 20V Low bat Shut down 6800 6 80V and RAM Power On Cycles 0 Memory Battery Health good Installed Memory Flash 201326592 Bytes RAM 7134217728 Bytes Label Width 4 6 dots 50 mm Height dots mm Resident Fonts Chars Maximum Label Size Resident Human Readable E INDEX HTM fonts E INDEX WML 509 installed E index shtml E logo png e Z 0 TTF 125880 Z A FNT 6839 Z AZTEC BAR Z B FNT 7746 BATTERY WML 1270 BATTERY CHARGING LEVEL 0 BAR ICON B BAT
52. standard for the exchange of data between two devices via radio frequencies Bluetooth radios are relatively low powered to help prevent interference with other devices running at similar radio frequencies This limits the range of a Bluetooth device to about 10 meters 32 feet Both the printer and the device it communicates with must fol low the Bluetooth standard Other than conditions specified elsewhere in this manual only one of the radio options can be installed in the printer at one time and the antenna used for these transmitters must not be co located or must not operate in conjunction with any other antenna Bluetooth Networking Overview Each Bluetooth enabled QLn320 and QLn220 printer is iden tified by a unique Bluetooth Device Address BDA In order to exchange data two Bluetooth enabled devices must establish a connection Bluetooth software is always running in the background ready to respond to connection requests One device known as the master or the client must request a connection with an other The second device the slave or the server then accepts or rejects the connection A Bluetooth enabled OLn Series printer will normally act as a slave creating a miniature net work with the terminal sometimes referred to as a piconet For the most part communications using the Bluetooth pro tocol are initiated and processed without any operator inter vention continued 38 QLn Series User Guide WLAN Overv
53. tery supplied with your printer indicates Zebra Technologies Corporation is voluntarily participating in an in dustry program to collect and recycle these batteries at the end of their useful life when taken out of service in the United States or Canada The RBRC program provides a convenient alternative to placing used Li lon batteries into the trash or the municipal waste stream which may be illegal in your area 1 Important When the battery is depleted insulate the terminals with tape before disposal Please call 1 800 8 BAT TERY for information on Li lon bat tery recycling and disposal bans restrictions in your area Zebra Technologies Corporation s involvement in this program is part of our commitment to preserving our environment and conserving our natural resources Outside North America please follow local battery recycling guidelines Product Disposal The majority of this printer s components are recyclable Do not dispose of any printer components in unsorted municipal waste Please dispose of the battery according to your local regulations To and recycle the other printer components ac cording to your local standards For more information please see our web site at http www zebra com environment 69 QLn Series User Guide Appendix F Using zebra com The following examples use the search functions on Zebra s Web site for finding specific documents Examplel Find the Mobile Printer Wireless
54. th the AC Power Adapter m Qln Series AC Adapter Xe A AC Power Cord cs varies with geographic DC Input location e Open the protective cover on the OLn Series printer to expose the DC input charger jack e Connectthe appropriate AC power cord for your location to the adapter and then plug the power cord into an AC receptacle Plug the barrel plug from the P1029871 AC adapter into the charger jack on the printer e The printer will power up and begin charging The printer can be left on orturned off atthis point Charging will continue in ei ther state y 7 Batteries are shipped uncharged Remove protective shrink wrap and labels from new battery packs and allow them to charge completely prior to initial use B While it s possible to charge the battery when using the printer charge times will increase under this condition 23 QLn Series User Guide Loading the Media in the QLn Series Printers You can operate QLn Series printers in one of two different modes Tear Off or Peel Off Tear Off mode allows you to tear off each label or a strip of labels after itis printed In Peel Off mode the backing material is peeled away from the label as it is printed After you remove this label the next one is printed 1 Open the printer e Press down on the latch release lever on the side of the print er as shown at 1 in Figure 11 below The Media Cover will open automatically as shown at 2 below exp
55. tings and functions as text Applications can be written to allow the user to view and or modify these settings using the scroll and select keys on the display The menu that comes with the printer provides access to the most commonly used parameters Refer to the CPCL Programming Manual for a complete list of the parameters and for details on how to change the front panel display p n P1036975 001 at www zebra com manuals The LCD backlighting option allows viewing of the screen in a dark environment or provides better contrast in a very bright environment The QLn320 and QLn220 can be pro grammed to enter a low power mode Backlight Off during periods of front panel inactivity While in low power mode the screen is populated with menus and status icons data which may or may not be readable depending on ambient light con ditions The QLn Series printers provide a configurable time delay from the time the backlight is turned on to when it turns off The time range for this delay is 5 to 1200 seconds with a default time of 10 seconds The backlight can be activated within one second after any of the cursor select or soft keys is pressed The feed button does not activate the backlight The status bar icons the user space content and the navi gation bar will remain on the screen with the backlight off Extensive use of the display backlight will decrease the time the printer can run between charges Refer to the section Extending Batt
56. tions Parameter QLn320 QLn220 Weight w battery excluding 1 60 Ibs 0 75 kg 1 35 Ibs 0 61 kg media amp wireless options Operating 4 to 122 F 20 Same to 50 C Temperature Storage 13 to 149 F 25 to 65 C Range Charging 32 to 104 F 0 to 40 C Operating 10 to 80 non 10 to 90 non l er condensing condensing Relative Humidity Storage 10 to 90 non Same condensing Lithium lon 7 4 VDC Batt td nominal 2 45 AHr min Same Intrusion IP43 without optional TBD without optional Protection IP environmental case environmental case Rating IP54 with case IP54 with case 60 QLn Series User Guide Figure 30 QLn320 Overall Dimensions 3 15 in 76 9 mm 6 85 in 173 7 mm 465in 117 9 mm Width 61 QLn Series User Guide Figure 31 QLn220 Overall Dimensions 2 85 in 72 4 mm 6 73 in 170 9 mm 4 3 5in 91 4 mm Width 62 QLn Series User Guide OLn Series Accessories Description Adjustable shoulder strap Kit p n P1031365 026 Hand Strap Kit p n P1031365 027 Protective soft case Kit p n P1031365 029 QLn320 includes shoulder strap TBD QLn220 Extra battery packs Kit p n P1031365 025 Ethernet Cradle p n P1031365 033 US line cord see Sales for others Quad Ethernet Cradle TBD US line cord see Sales for others SC2 Smart Single Battery Charger TBD US line cord see S
57. y The QLn320 and QLn220 use the Direct Thermal method to print human readible text graphics and barcodes It incorpo rates a sophisticated print engine for optimal printing under all operational conditions Direct Thermal Direct thermal printing uses heat to cause a chemical reaction on specially treated media This reaction creates a dark mark wherever a heated element on the printhead comes in contact with the media Since the printing elements are arranged very densely at 203 d p i dots per inch horizontal and 200 d p i vertical highly legible char acters and graphic elements may be created a row ata time as the media is advanced pastthe printhead This technology has the ad vantage of simplicity as there is no requirementfor consumable sup plies such as ink or toner However since the media Is sensitive to heat it will gradually loose legibility over long periods of time espe cially if exposed to environments with relatively high temperatures 9 QLn Series User Guide QLn Series Overview Figure 1 QLn320 Shown Platen Roller Bar Sensor Media Support Disks Tear Bar Label Presence Sensor Peeler Lever Peeler Bail Latch Release Lever 9 Key Pad 10 Strap Post 11 Status Screen 12 Printhead 13 Media Cover 14 Gap Sensor ONOTRWNS 10 QLn Series User Guide Belt Clip Batterv USB RS 232 Comm Ports MAC Address Label Docking Contacts DC Input 11 QL
58. y is properly inserted The indicators under the battery will allow you to monitor the charging process per the table below Amber Green Battery Status Off Charging 80 charged O K Flashing fo ise Completely Charged Flashing Off Fault On N Important A fault condition is caused by a problem with the battery The charger may indicate a fault because the battery is too hot or cold to charge reliably Try to charge the battery again when it returns to the room s ambient temperature If the amber indicator starts flashing on the second attempt the battery should be discarded Always dispose of batteries in a proper manner as described in Appendix E 16 QLn Series User Guide Quad Charger Cycle Times Battery Status QLn320 Battery 80 Charged 1 5 Hrs Battery Fully Charged 3 Hrs ry Note These times are for completely discharged batteries Battery packs which are only partially discharged will take less time to reach their charged state Batteries which have reached 80 of their charge capacity may be used however itis recommended that you allow the batteries to reach a full charge to maintain maximum battery life The UCLI72 4 Quad Charger has a safety feature which stops charging a battery after six hours regardless of its charge state If not fully charged it might be indicative of a battery that needs to be replaced ER Use care when installing the UCLI72 4 Quad Charger so that vou do not blo
Download Pdf Manuals
Related Search