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Zebra MC55A0

1. B 1 L LEDS den 2 19 battery status 2 19 charging 2 19 5 4 5 8 5 9 5 11 5 12 5 14 scan and decode 2 19 3 3 3 4 3 5 lithium ion battery 1 2 M main battery CNAIN socere connai ete dem co 1 3 1 6 installing sus si rase ses sisi ER es 1 3 maintenance 6 1 Media Player 2 7 MONOV atede C xii messaging 2 7 microSD card 4444 wow ddan ween tends 1 3 1 4 MSP Agent 2 9 N navigation bar COR aaa ess 2 5 notational conventions XIV AO ee 2 7 numeric keypad B 1 B 13 input modes 2 5 4 24 4402 B 4 key descriptions B 2 B 14 0 operating environment A 1 operating system xii P passwords 2 14 9 G10 LES a a o gare BARA a ree eee 2 7 power button 2 20 2 21 Q QWERTY keypad input modes B 8 B 9 B 11 QWERTZ keypad B 5 R Hlele PR rorik and ar rE Go den xii rapid deployment 2 9 removing main battery 1 8 ics ae a KA de 2 19 ONG E APA es 2 19 2 20 4 4 21 6 ee a R SOR E 2 19 2 20 4 4 reSUMe 2 ates orgw Ss ae cheer eae a ree
2. 0 ee es OR RC e d dps 2 8 calendar sac ogni naana dc ae a E AA 2 7 calibrating the screen 1 7 charge only cable 5 1 5 13 charge only cradle 5 1 charging Spare batteries 1 7 5 4 5 12 using four slot charge only cradle 5 8 using four slot Ethernet cradle 5 9 using four slot spare battery charger 5 12 using single slot USB cradle 5 3 using vehicle cradle 5 10 Charging indicators 2 19 5 14 four slot charge only cradle 5 8 four slot Ethernet cradle 5 9 four slot spare battery charger 5 12 single slot USB cradle 5 4 vehicle cradle 5 11 charging temperature 1 7 5 4 cleaning M wm 6 1 clock amp alarmS 222 112 4 443 secs d dese 2 9 GOIA DOOL A BABA DA doen hor aed aces 2 19 2 20 4 4 command bar ICONS avdes a a eee 2 4 2 6 communication 5 13 communication charge cables 5 13 battery charging 5 13 LED indicators 5 14 CONIGUFANON Las d piede nope d deo AC dedo Xii Contacts 2 7 eoru cm 2 conventions NOANONAl 2 5 4 23 5 don pios P sonde aahh haah donors xiv cradles four
3. 1 Tap Add AE BTExplorer Add Local Service Please select service to add File Transfer Service Headset Audio Gateway Service OBEX Object Exchange Service Personal Area Networking Service Serial Port Service Choose a service from the list above to add as a Local Service then click OK Cancel Figure 4 36 Add Local Service Window 2 Inthe list select a service to add 3 Tap OK The Edit Local Service window displays for the selected service 4 Select the appropriate information and then tap OK See the following sections for information on the available services Dial Up Networking Service Dial up Networking allows other Bluetooth devices to access a dial up modem Table 4 4 Dial up Networking Information Data Item Description Service Name Displays the name of the service Service Security Select the type of security from the drop down list Options are None Authenticate or Authenticate Encrypt 4 34 MC55A0 MC55N0 Enterprise Digital Assistant User Guide Table 4 4 Dial up Networking Information Data Item Description Local COM Port Select the COM port Local Baud Rate Select the communication baud rate Local Port Options Select the port option File Transfer Service File transfer allows other Bluetooth devices to browse files ag BTExplorer Edit Local Service B File Transfer Information Service Information Service Name File Transfer 1 Service Security Local
4. 5 nm LEDs 2x 3 Mega pixel with flash and auto focus Table A 2 Data Capture Options Item Laser Decode Capability Imaging Decode Capability Camera Decode Capability Code 39 Codabar Interleaved 2 of 5 MSI UPC EAN supplementals Webcode GS1 DataBar Truncated GS1 DataBar Expanded Code 39 Codabar Discrete 2 of 5 EAN 13 UPC EAN supplementals Webcode Composite C Macro PDF 417 Data Matrix US Planet Canadian 4 state Chinese 2 of 5 microQR GS1 DataBar Truncated GS1 DataBar Expanded Code 39 Codabar Discrete 2 of 5 EAN 13 UPC EAN supplementals Webcode Composite C Macro PDF 417 Data Matrix US Planet Canadian 4 state GS1 DataBar GS1 DataBar Truncated GS1 DataBar Expanded Description Code 128 Code 11 EAN 8 UPCA Coupon Code Chinese 2 of 5 GS1 DataBar Limited Specifications A 5 MC55 Technical Specifications Continued Code 93 Discrete 2 of 5 EAN 13 UPCE Trioptic 39 GS1 DataBar GS1 DataBar Stacked GS1 DataBar Expanded Stacked GS1 DataBar Stacked Omni Code 128 Code 11 MSI UPCA Coupon Code TLC39 Micro PDF 417 Macro Micro PDF 417 Maxi Code UK 4 state Japanese 4 state USPS 4 state US4CB GS1 DataBar GS1 DataBar Limited Code 93 Interleaved 2 of 5 EAN 8 UPCE Trioptic 39 Composite AB PDF 417 QR Code US Postnet Australian 4 state Dutch Kix Aztec GS1 DataBar Stacked GS1 DataBar Expanded Stacked GS1 DataBar Stacked
5. Name ii S Power B Task Manager TTL Ul Settings e 4 aa IT 2 1 IST Settings Li Ul Settings Icon Description Check the device memory allocation status and memory card information and stop currently running programs Check battery power and set the time out for turning off the display to conserve battery power Change the screen orientation re calibrate the screen and change the screen text size Stop running programs Set Start Screen layout and IE zoom feature Configure the MC55 accelerometer Operation 2 11 Description Regional Settings Set the regional configuration to use including the format for displaying numbers currency date and time on the MC55 Remove Programs System Info USBConfig DataWedge z Remove programs that you installed on the MC55 Displays the MC55 s software and hardware information Configure the MC55 USB e pot Un Sample scanning application Use the Ul Settings application to change the grid view in the Start screen and to control Zooming in Internet Explorer Start Screen Settings To change the grid view of the Start screen 1 Tap O gt Settings gt System gt UI Settings 2 Tap the Start Screen Settings tab 2 12 MC55A0 MC55NO Enterprise Digital Assistant User Guide UI Settings MAE MEE IE Z lt Start Screen Set gt Teer Grid View Settings CO One Column C3 Tw
6. Tap Menu New Connection Select Connect to High Quality Audio from the drop down list Tap Next Select the device and tap Next Enter the PIN Code for the remote device and then tap OK The Connection Favorite Options window appears Tap Next Tap Connect The MC55 connects to the high quality audio headset For stereo headsets that can use hands free services connect to the hands free service after connecting to the A2DP service 1 2 3 Tap Menu New Connection Select Connect to Headset from the drop down list Tap Next Select the stereo headset and tap Next Select the Hands Free unit service and then tap Next 4 30 MC55A0 MC55N0 Enterprise Digital Assistant User Guide 6 Tap Next 7 Tap Connect Connect to a HID Device The MC55 can connect to an Human Interface Device HID device such as a Bluetooth keyboard 1 Ensure the MC55 is connectable required when automatic re connect is initiated See Device Info on page 4 32 2 Ensure that the remote Bluetooth device is in discoverable mode See the device user manual for instructions 3 Ensure that the HID Client profile is enabled on the MC55 See Profiles on page 4 39 for more information 4 Tap Menu gt New Connection 5 Select Explore Services on Remote Device from the drop down list 6 Tap Next 7 Select the device and tap Next 8 Select the service and tap Next 9 The Connection Favorite Options window appears 10
7. C 1 W wakeup conditions 2 20 Waking BEDA rm 2 20 wall mounting kit cradle 5 2 warm boot 2 19 2 20 4 4 Windows Live 2 7 Windows Live Messenger 2 7 wireless manager 2 10 wireless status 2 4 WLAN 802 11a b g n xii WPAN Bluetooth xii O MOTOROLA Motorola Solutions Inc 1301 E Algonquin Rd Schaumburg IL 60196 1078 U S A http www motorolasolutions com MOTOROLA MOTO MOTOROLA SOLUTIONS and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings LLC and are used under license All other trademarks are the property of their respective owners 2011 Motorola Solutions Inc All Rights Reserved 72E 148113 01 Revision A June 2011
8. MC55A0 MC55N0 ENTERPRISE DIGITAL ASSISTANT Internet Explorer fa Getting Started MC55A0 MC55N0 ENTERPRISE DIGITAL ASSISTANT USER GUIDE 72E 1481 13 01 Hev A August 2011 MC55A0 MC55N0 Enterprise Digital Assistant User Guide No part of this publication may be reproduced or used in any form or by any electrical or mechanical means without permission in writing from Motorola This includes electronic or mechanical means such as photocopying recording or information storage and retrieval systems The material in this manual is subject to change without notice The software is provided strictly on an as is basis All software including firmware furnished to the user is on a licensed basis Motorola grants to the user a non transferable and non exclusive license to use each software or firmware program delivered hereunder licensed program Except as noted below such license may not be assigned sublicensed or otherwise transferred by the user without prior written consent of Motorola No right to copy a licensed program in whole or in part is granted except as permitted under copyright law The user shall not modify merge or incorporate any form or portion of a licensed program with other program material create a derivative work from a licensed program or use a licensed program in a network without written permission from Motorola The user agrees to maintain Motorola s copyright notice on the li
9. 3 1 Bi ni SE SCANN M D T Umm 3 1 lage 3 1 Secun E 3 2 Digtal CAR nd AA AA 3 2 Scanning Considerations 2na NAA AA AA AA GA nes 3 2 LACAN SEANNINO MERE 3 3 Imager Scanning Table of Contents vii Using the RS507 Hands free Imager sis 3 5 Digital Camera SCANS EE ea aa la es ci 3 5 Bruce 3 6 HS LE CS LA TET E UT 3 6 Enable DataWedge 1 1 11 11 stntrr tnter ttrt re rt reeeee 3 6 LISAPIE DAA VV COS MEE 3 6 TAKAO uideo RTT 3 7 ROCONI VIG CO ties NT Un 3 7 Viewing Photos and Videos iii nnne nnns r nennen nnns 3 7 Chapter 4 Bluetooth MOOG WOM MR 4 1 Adaptive Frequency Hopping ccccssseccceescecseseecceseecceueeecsueeeeceueeecsueeessuseessaneeesseeessaueeessaseees 4 1 zie DICTA RR ee ad 4 2 Security Mode 3 Link Level Encryption ss 4 2 Microsoft BIUGIOOIIISS ISO de i enn ncs an 4 2 StoneStreet One Bluetooth Stack iii 4 2 BUSON COU AOT TETUR 4 3 Bluetooth Power States 2e an aa a i a aa a a aaa DA aE ia aaa aa di a 4 4 COI BOOL aaa e a mU E 4 4 WAE POOL ERE 4 4 SEOTI RR NEU m 4 4 AIRE T uu n 4 4 Using Microsoft Bluetooth Stack c ccccccceseccesccsecececcsseececcceeecesccsenececcssneeescceeceescceseeensosseeeseess 4 5 Turning the Bluetooth Radio Mode
10. Belt Mounted Rigid Holster Fabric Holster Stylus Stylus Spring Loaded Stylus Tether Anti bacterial Handstrap Wall Mounting Kit Screen Protector Software MC55A0 MC55N0 Enterprise Digital Assistant User Guide MC55 Accessories Continued Part Number Description BTRY MC55EABOO BTRY MC55EAB00 10 BTRY MC55EAB00 50 Replacement 2400 mAh battery MC55 only 10 pack 50 pack BTRY MC55EAB02 Replacement 3600 mAh battery 10 pack 50 pack BTRY MC55EAB02 10 BTRY MC55EAB02 50 Replacement 3600 mAh battery MC55 HC only BTRY MC55EAB02 H SG MC5511110 01R Clips onto belt to hold the MC55 when not in use SG MC5521110 01R Soft holder for added protection KT 119150 03R Replacement stylus 3 pack KT 119150 50R Replacement stylus 50 pack Stylus HC005 03R Stylus HC005 50R STYLUS 00001 03R STYLUS 00001 10R Replacement tether 3 pack KT 122621 50R Replacement tether 50 pack Replacement handstrap for MC55 HC only Use for wall mounting the Four slot cradles Package of 3 screen protectors a Enterprise Mobility Developer Kits EMDKs available at http supportcentral motorola com Replacement stylus for MC55 HC 3 pack Replacement stylus for MC55 HC 50 pack Optional spring loaded stylus 3 pack Optional spring loaded stylus 10 pack Accessories 5 3 Single slot USB Cradle This section describes how to use a Single slot USB cradle with the MC55 For USB comm
11. Bluetooth connection Use the wireless Bluetooth serial port connection for ActiveSync just as you would a physical serial cable connection You must configure the application that will use the connection to the correct serial port 4 28 MC55A0 MC55N0 Enterprise Digital Assistant User Guide Connection Settings Waiting for device to connect AM Connect W Show status icon in taskbar Allow USB connections v Allow connections to one of the Following This computer is connected to M Open ActiveSync when my device connects D Allow wireless connection on device when connected to the desktop O Hep Oox Cane Figure 4 30 ActiveSync Connection Settings Window on PC To establish an ActiveSync connection J NOTE When creating an ActiveSync connection only use StoneStreet One Bluetooth Explorer in Wizard mode 1 Use the Connection Wizard to search for a Bluetooth device such as a computer In the drop down list select ActiveSync via Bluetooth 2 Select the device and tap Next The Connection Favorite Options window appears 3 Tap Connect The Remote Service Connection window appears BTExplorer es xc qu 3 49 Service Type Active Sync 7 Local Device Port Information S Figure 4 31 Remote Service Connection Window 4 Inthe Service Type drop down list select Active Sync 5 Tap OK The MC55 connects the PC and an ActiveSync session begins 6 Tap Finish The Connect
12. The device is added to the Bluetooth list You are prompted to enter a passcode If the device has a specific passcode enter it in the Passcode field and tap Next If the device does not have a specific passcode enter one in the Passcode field and tap Next The Bluetooth radio tries to connect with the device 9 If you created a passcode you will be prompted by the other device to enter the same passcode Enter the created passcode to establish a paired connection If you entered a passcode from the device you shouldn t have to do anything on the other device 10 When the connection is complete a list of matching and supported services on the device appears 11 Select the services you want to use and tap Finish The services on the new devices have to be selected or else the pairing won t include those services even though the devices are paired If services are not selected you will be continually reprompted for the passcode from the device 12 The device appears in the list on the main window After the passcodes have been accepted on both sides you have a trusted paired connection 4 8 MC55A0 MC55N0 Enterprise Digital Assistant User Guide Available Services J NOTE Some devices might not require a PIN This depends upon the device s authentication The MC55 with Microsoft Bluetooth stack offers the following services e OBEX Object Push Services via Beam e Serial Port Services Personal Area Networking Service
13. Unknown device Tap to send e Unknown device Tap to send Figure 4 7 Beam File Window To transfer a contact between the MC55 and another Bluetooth enabled device 1 Ensure that Bluetooth is enabled and discoverable on both devices 2 Ensure that the two devices are within 30 feet 10 meters of one another 3 Tap gt Contacts 4 Navigate to the contact to transfer 5 Tap and hold on the contact until the pop up menu appears Contacts F3 Doe Joe 7 425 555 5555 m Send E mail Copy Contact Delete BOO ees Figure 4 8 Contact Window 6 Select Send Contact gt Beam The MC55 searches for Bluetooth devices in the area 7 Tap Tap to send next to the Bluetooth device to send the file to The MC55 communicates with the device and send the contact When completed Tap to send changes to Done Internet Sharing Internet Sharing allows the user to connect a computer or laptop to the MC55 and use the MC55 as a modem to connect to an office network or ISP To use MC55 as a modem using Bluetooth 1 Ensure that the device is not connected to the computer or laptop 2 Onthe MC55 ensure that the Phone is on and a data connection is configured 4 10 MC55A0 MC55N0 Enterprise Digital Assistant User Guide 3 Tap gt Programs gt Internet Sharing 4 Inthe PC Connection list select Bluetooth PAN 5 Inthe Network Connection list select the connection type Select the network connection that the
14. Using the 5 GHz band avoids some noise sources that may occur on the 802 11b g 2 4 GHz band due to wireless interference When using a Bluetooth headset with the MC55 and VoWLAN it is required to use the Bluetooth Headset profile instead of Hands free profile Use the buttons on the MC55 to answer and end calls See Chapter 4 Bluetooth for information on setting up a Bluetooth Headset Profile Operation 2 23 Interactive Sensor Technology The Interactive Sensor Technology IST supports the following features e Power Management manages power by configuring IST to control switching on off the backlight control suspend mode of the MC55 by monitoring motion and orientation Display Orientation switches the screen orientation to either landscape or portrait depending on the MC55 orientation Free Fall Detection monitors free fall duration and records the time and type of the drop event Power Management The MC55 orientation and motion sensitive data can be used as an indicator of MC55 usage and can be used to manage the battery power of the mobile computer For example IST can be configured to control the backlight on and off functionality or go into suspend according to a user gesture by placing screen facing down It can also be used to keep the MC55 active while it is in movement to prevent it from quickly going into suspend mode while in use Display Orientation The screen can be rotated between portrait an
15. e Imaging e Digital camera J NOTE To perform data capture a scanning enabled application must be installed on the MC55 A sample scanning application can be downloaded from the Motorola Support site at http support symbol com Linear Scanning MC55 with an integrated linear scanner have the following features e Reading of a variety of bar code symbologies including the most popular linear postal and 1 D code types e Intuitive aiming for easy point and shoot operation Imaging MC55 with an integrated imager have the following features e Omnidirectional reading of a variety of bar code symbologies including the most popular linear postal PDF417 and 2D matrix code types e The ability to capture and download images to a host for a variety of imaging applications e Advanced intuitive laser aiming cross hair and dot aiming for easy point and shoot operation The imager uses digital camera technology to take a digital picture of a bar code stores the resulting image in its memory and executes state of the art software decoding algorithms to extract the data from the image MC55A0 MC55NO Enterprise Digital Assistant User Guide Operational Modes MC55 with an integrated imager support three modes of operation listed below Activate each mode by pressing the Scan button e Decode Mode In this mode the MC55 attempts to locate and decode enabled bar codes within its field of view The imager remains in this mode as l
16. ss B 5 PIM Keypad Configuration cccccccccccccsseecceceeeeseeeeaeesceeeeeeceeeseeeeeeesaueeeeesaaseeeesseaeeeessaaeeeessageses B 13 Special ar aeter KEN a nd ea B 15 Appendix C Voice Quality Manager igirgere S e1 9 AA C 1 Bus cA RN RT C 1 Ee UMNO VG C 1 AUDIO WI OC SS oae a ee de AA C 2 Changing Audio Modes Ha AA AA ANA Ana C 2 VOICE Packet PEHORIUZALNOLL a BAN AAKALA NANA RA AG GG C 3 Acoustic Echo Cancellation c cc ccccccceececceccecceeeeceeceeceececeeceecuecesaeceeceesesaeeeeneseeseseseeseeaeeaeeens C 3 OS nn C 4 EIS ONG YON M em C 4 Glossary Index ABOUT THIS GUIDE Introduction This guide provides information about using the MC55A0 and MC55N0 Enterprise Digital Assistant EDA and accessories J NOTE Screens and windows pictured in this guide are samples and can differ from actual screens Documentation Set The documentation set for the MC55A0 and MC55NO provides information for specific user needs and includes e MC55A0 MC55N0 Quick Start Guide describes how to get the MC55A0 and MC55N0 EDA up and running e MC55A0 MC55NO User Guide describes how to use the MC55A0 and MC55NO EDA e MC55A0 MC55NO Integrator Guide describes how to set up the MC55A0 and MC55NO0 EDA and accessories e Microsoft Applications for Windows Mobile 6 User Guide
17. 4 EAMG STUC IONS a E eu 6 4 SpecialGleaning NOGO ER EOS 6 4 yuan n 6 4 SA 190g 6 4 mie cgo MM c AA 6 4 Bron estat ers 6 4 Scanner Exit Window iii sss nn nnns naar sse nsn nnn 6 4 Sog io TR ETT 6 4 Cleaning Cradle Connectors esses nennen nennen nennen nnn nnns nnn nnns 6 5 Cleaning FICOU RU o TETUER 6 5 HOUDICSAOO AO de ds a AA io 6 6 ES SR 6 6 Bluetooth Connection ninanais aaaea EA anaa aa ia aa a 6 8 SMJELO JB Gl ACS sasn aa nn eu id aide 6 9 mollire la Ae da E cu 6 10 VOB COUR AA eee ETT 6 11 FOUPSIOR BAR CARO AA Ca ee de dt ne 6 12 CAD ae PP 6 12 MANS NC Mp REOOET TNI Umm 6 13 Jiis ua ugec 6 13 Appendix A Technical Specifications MC55 Technical Specifications u s aa amma amma A 1 MOOD a AA AA AA AA A 1 MC55 Accessory Specifications a A 6 Single slok USB Cradle sec cscs A 6 Single slot Ethernet Modem USB Cradle ss A 6 Fou r Slot Battery OAI a ee a A 7 MC55A0 MC55N0 Enterprise Digital Assistant User Guide Four slot Charge Only Cradle ire A 7 melle ONE INA AO AA ee en in ar A 8 Magstipe Re a A 9 i e QO de A 9 7 A 10 Appendix B Keypads Numeric Keypad Configuration XA B 1 Alpha numeric Keypad Configurations
18. 5 12 gri 5 2 microSD 1 3 1 4 screen protector 5 2 single slot USB cradle 5 3 spare battery 5 2 specifications A 6 spring loaded stylus 5 2 SINS RE 5 2 USB charging cable 5 1 USB cradle 5 1 vehicle cradle 5 10 vehicle holder 5 1 wall mounting kit cradle 5 2 Acoustic Echo Cancellation C 2 action button 2 21 ACTIVESYNC ns armmoeessesrniauesses 2 8 adaptive frequency hopping 4 1 PE AA E E 4 1 AIBEAM AA AP 2 8 alpha numeric keypad B 5 key descriptions B 6 auto charge cable 5 1 5 13 PEERY 23x ae eee Par dae TE B 5 B bar codes one dimensional 3 1 two dimensional 3 1 battery charging 1 6 5 3 5 8 5 9 5 10 5 12 check status 1 3 den 3 arx eb res 1 7 cule C 1 5 FeITIOVIFIO cua o ae hae d eae de o 1 8 battery chargers communication charge cables 5 13 LED indicators 5 14 four slot 5 12 battery charging 1 6 communication charge cab
19. Cradles Single slot USB Cradle Single slot Ethernet Modem USB Cradle Part Number Description CRD5500 1000UR Charges the MC55 main battery and a spare battery Synchronizes the MC55 with a host computer through a USB connection CRD5500 1000XR Charges the MC55 main battery and a spare battery Synchronizes the MC55 with a host computer through an Ethernet Modem or USB connection Four slot Charge Only Cradle CRD5500 4000CR Charges up to four MC55 devices Vehicle Holder Chargers Four slot Spare Battery Charger USB Charging Cable Charge Only Cable Auto Charge Cable Miscellaneous Magnetic Stripe Reader Trigger Handle DEX Cable VCH5500 1000R Provides an alternative mounting solution for the MC55 in a vehicle Requires the Auto Charge cable for charging the MC55 battery SAC5500 4000CR Charges up to four MC55 batteries KT 108022 03R Provides power to the MC55 and USB communication with a host computer 25 112560 01R Connects to a power supply to provide power to the MC55 VCA5500 01R Charges the MC55 using a vehicle s cigarette lighter MSR5500 100R Snaps on to the MC55 and adds magnetic stripe reading capabilities TRG5500 100R Adds a gun style handle with a scanning trigger to the MC55 25 127558 01R Connects the MC55 to a vending machine HE Table 5 1 Accessory Spare 2400 mAh lithium ion battery Spare 3600 mAh lithium ion battery Spare 3600 mAh lithium ion battery
20. Hemote Device Window 5 Select a device from the list and tap Next The PIN Code Request window appears BTExplorer e au 3 52 PIN Code Request Please enter PIN Code Device Address 00247EAC 7465 Device Name John C s Computer 225 1 2 3 4 5 e 7J8 9 0 Tab a wf ed cJ taf val ud id od eJ LLL CAP aj s d ff aj ha id ka UJ ia mercedem E LU Figure 4 33 Connection Favorite Options Window 6 Inthe PIN Code field enter the PIN code 7 Tap OK The Pairing Status window displays 8 Tap Finish The devices are successfully paired The device name moves to the Trusted Devices window Deleting a Bonded Device To delete a device no longer needed 1 Tapthe Bluetooth icon and select Show BTExplorer The BTExplorer window appears 2 Tap Menu gt Trusted Devices The Trusted Devices window appears 3 Tap and hold on the device select Delete Link Key in the pop up menu 4 confirmation dialog appears Tap Yes Accepting a Bond When a remote device wants to bond with the MC55 enter a PIN when requested to grant permission 1 Ensure that the MC55 is set to discoverable and connectable See Bluetooth Settings on page 4 32 When prompted to bond with the remote device the PIN Code Request window appears 4 32 MC55A0 MC55NO Enterprise Digital Assistant User Guide BTExplorer e X au 3 53 PIN Code Request Please enter PIN Code Device Address Device Name John C s Comput
21. Legacy WPA and WPA2 Encryption WEP 40 or 128 bit TKIP and AES Authentication TLS TTLS MS CHAP TTLS MS CHAP v2 TTLS CHAP TTLS MD5 TTLS PAP PEAP TLS PEAP MS CHAP v2 PEAP EAP GTO EAP FAST TLS EAP FAST MS CHAP v2 EAP FAST EAP GTC and LEAP Certifications CCXv4 and FIPS 140 2 Note CCXv4 certified and FIPS 140 2 certified will be supported on the MC55NO on a future release Spreading Technique Direct Sequence Spread Spectrum DSSS and Orthogonal Frequency Division Multiplexing OFDM Antenna Internal Voice Communication Note Currently supported on the MC55AQ It will be supported on MC55NO in a future update Voice over IP ready with P2P PBX PTT clients Wi FiTM certified IEEE 802 11 a b g direct sequence wireless LAN Wi Fi Multimedia WMM Motorola Voice Quality Manager VQM Wireless PAN Data and Voice Communications Bluetooth Class Il v 2 1 EDR on board antenna Supports StoneStreet One Bluetooth stack and Microsoft Bluetooth stack Data Capture Specifications Options 1D laser scanner 2D imager 1D laser scanner and color camera 2D imager and color camera Linear 1D Scanner SE960 Specifications Optical Resolution 0 005 in minimum element width Roll 35 from vertical Pitch Angle 65 from normal Skew Tolerance 40 from normal Ambient Light sunlight 10 000 ft candles 107640 Lux Artificial Light 450 ft candles 4 844 Lux Shock 2 000 5 G Scan Rate 10
22. Omni Code 128 Code 11 MSI UPCA Coupon Code TLC39 Micro PDF 417 Macro Micro PDF 417 Maxi Code UK 4 state Japanese 4 state GS1 DataBar Limited Code 93 Interleaved 2 of 5 EAN 8 UPCE Trioptic 39 Composite AB PDF 417 QR Code US Postnet Australian 4 state Dutch Kix GS1 DataBar Stacked GS1 DataBar Expanded Stacked GS1 DataBar Stacked Omni A 6 MC55A0 MC55N0 Enterprise Digital Assistant User Guide MC55 Accessory Specifications Single slot USB Cradle Table A 3 Single slot USB Cradle Technical Specifications Feature Description Dimensions Height 7 1 cm 2 80 in Width 11 0 cm 4 33 in Depth 15 0 cm 5 91 in Weight 210 g 7 41 oz Input Voltage 12 VDC Power Consumption 30 watts Interface USB Operating Temperature OC to 50C 32 F to 122 F Storage Temperature 40 C to 70 C 40 F to 158 F Charging Temperature OC to 40 C 32 F to 104F Humidity 596 to 9596 non condensing Drop 76 2 cm 30 0 in drops to vinyl tiled concrete at room temperature Electrostatic Discharge ESD 15 kV air 8 KV contact Single slot Ethernet Modem USB Cradle Table A 4 Single slot Ethernet Modem USB Cradle Technical Specifications Feature Description Dimensions Height 7 1 cm 2 80 in Width 11 0 cm 4 33 in Depth 15 0 cm 5 91 in Weight 210 g 7 41 oz Input Voltage 12 VDC Power Consumption 30 watts Interface USB Operating Temperature 0 C to 50 C 32 F to 122 F
23. Special Characters PEEL NG CO FEY Y ee Je ese o e Besse f een O B 16 MC55A0 MC55NO Enterprise Digital Assistant User Guide Table B 8 Special Characters Continued Key Special Characters Special Characters y AA Kan ku Ii H E I YY I H APPENDIX C VOICE QUALITY MANAGER Introduction The Voice Quality Manager VQM is a software package that resides on the MC55 VQM enables a set of features for Voice over WiFi VoWiFi calls The VQM user interface is designed to be intuitive and easy to use so complex tasks such as enabling the Acoustic Echo Canceller AEC while a call is in progress are done with very little or no user intervention Features The VQM software Improves the voice transmission quality without using additional battery power Turns on the AEC for VoWiFi calls automatically without user intervention Prioritizes the outgoing audio IP packets Provides user selectable audio modes speakerphone and handset with a single tap of the VQM icon A VQM icon in the title bar of the device indicates the audio mode currently in use NDIS 5 1 compliant Enabling VOM To enable VQM 1 Tap O gt File Explorer 2 Navigate to the Windows folder 3 Locate the file VQ MAudioNotify 4 Tapthe filename to enable VOM C 2 MC55A0 MC55N0 Enterprise Digital Assistant User Guide Audio Modes The MC55 can be in any one of the seven different audio modes The mod
24. appears 6 Tap Connect The remote device s accessible folders appear Bluetooth 4 19 BTExplorer e X qu 7 58 Doci pwd 10 18 10 ij Image 00005 j 7 27 10 Ring Windows 1 5 11 E Spring jpg 5 4 11 sshot003 png 8 10 10 ww sshot007 png 7 20 10 sshot009 png 7 20 10 sshot010 png 7 22 10 9 sshot015 bmp 10 1 09 ww sshot032 png 5 7 10 3 Thumbs db 6 9 11 Figure 4 18 File Transfer Window 7 Double tap the file to copy The Save Remote File window appears BTExplorer Ping Gi 7 59 Save Remote File Name sshot009 png Type All M Application Figure 4 19 Save Remote File Window 8 Tap and hold on the file pop up menu appears 9 Select the action to perform e New create a new file or folder on the remote device Delete delete the selected file on the remote device e Get File copy the file from the remote device to the MC55 e Put File copy a file from the MC55 to the remote device Creating a New File or Folder To create a new folder or file on the remote device 1 Tap and hold on the screen and select New gt Folder or New gt File The Create New Folder or Create New File window appears 2 Enter the name for the new folder or file 3 Tap OK to create the new folder or file on the remote device Deleting a File To delete a file from the remote device 4 20 MC55A0 MC55NO Enterprise Digital Assistant User Guide 1 Tap and hold on the file to delete an
25. as an indicator often in digital displays The semiconductor uses applied voltage to produce light of a certain frequency determined by the semiconductor s particular chemical composition Light Emitting Diode See LED Liquid Crystal Display LCD A display that uses liquid crystal sealed between two glass plates The crystals are excited by precise electrical charges causing them to reflect light outside according to their bias They use little electricity and react relatively quickly They require external light to reflect their information to the user M MC Mobile Computer MDN Mobile Directory Number The directory listing telephone number that is dialed generally using POTS to reach a mobile unit The MDN is usually associated with a MIN in a cellular telephone in the US and Canada the MDN and MIN are the same value for voice cellular users International roaming considerations often result in the MDN being different from the MIN MIN Mobile Identification Number The unique account number associated with a cellular device It is broadcast by the cellular device when accessing the cellular system Mobile Computer In this text mobile computer refers to the MC55 It can be set up to run as a stand alone device or it can be set up to communicate with a network using wireless radio technology N Nominal The exact or ideal intended value for a specified parameter Tolerances are specified as positive and negative devia
26. code content 1 Ensure that a scan enabled application DataWedge is loaded on the MC55 See DataWedge on page 3 6 2 Aim the scan window at the bar code V XE OOS S55 ITD S TE E Gs Figure 3 1 Linear Scanning 3 Press the scan button Ensure the red scan beam covers the entire bar code The Scan Decode LED lights red to indicate that scanning is in process then lights green and a beep sounds by default to indicate the bar code was decoded successfully ANA Correct Incorrect Figure 3 2 Linear Scanner Aiming Pattern Imager Scanning To read a bar code a scan enabled application is required The MC55 contains the DataWedge application that allows the user to enable the scanner to decode bar code data and display the bar code content 1 Ensure that a scan enabled application DataWedge is loaded on the MC55 See DataWedge on page 3 6 2 Aim the scan window at the bar code 3 4 MC55A0 MC55N0 Enterprise Digital Assistant User Guide Figure 3 3 mager Scanning 3 Press the scan button The red laser aiming pattern or aiming dot turns on to assist in aiming Ensure the bar code is within the area formed by the brackets in the aiming pattern or close to the aiming dot The aiming dot is used for increased visibility in bright lighting conditions The Scan Decode LED lights red to indicate that scanning is in process then lights green and a be
27. device should use to connect to the Internet 6 Tap Connect 7 Onthe computer or laptop setup a Bluetooth PAN with your device a Select gt Control Panel gt Network Connections b Under Personal Area Network select Bluetooth Network Connection c Hight click on Bluetooth Network Connection and select View Bluetooth network devices d Inthe Bluetooth Personal Area Network Devices window select your device e Click Connect The computer connects to the device via Bluetooth J NOTE f your computer is Bluetooth enabled and you select Bluetooth as the PC connection you must initiate and complete the Bluetooth PAN partnership before Internet Sharing will work For more information refer to Windows Help and Support 8 To verify on the PC or laptop launch Internet Explorer and open a web site 9 To end dial up networking on the MC55 tap Disconnect Serial Port Services Use the wireless Bluetooth serial port connection as you would a physical serial cable connection Configure the application that will use the connection to the correct serial port To establish a serial port connection 1 Ensure that Bluetooth is enabled and discoverable on both devices 2 Ensure that the two devices are within 30 feet 10 meters of one another 3 Tap O gt Settings gt Connections 5 Bluetooth 5 Devices 4 Tap Add new device The MC55 begins searching for discoverable Bluetooth devices in the area 5 Select a device from the lis
28. ee es Ree 4 4 rigid holster Ln 5 2 S Scan DUHOM ce TS 2 21 scanning DUON ei ann nao Ka kai e pE 2 21 imaging 3 1 screen calibration 1 7 screen protector 5 2 SDK See EMDIS ze a ee ce co s 5 2 security Bluetooth Lr 4 2 service information XV settings NO OU ass asia dant 2 10 Index 4 MC55A0 MC55NO Enterprise Digital Assistant User Guide DUNONG rc 2 10 certificates P 2 10 CONN CLIONS i suu dara onde AN see os 2 10 customer feedback 2 10 encryption Less ss ss die once non XU 9 d d 2 10 error reporting 2 10 X2 2 10 je d en ce de an ca a Greed ae eras 2 9 MOMON 15 415131 ses tone 2 11 owner information 2 10 POWED ETT 2 11 regional settings 2 11 remove programs 2 11 dei EET 2 11 sounds amp notifications 2 9 system info 2 11 USB TO PO eak iae doloe de wb ah hamba aa 2 10 ll 2 10 wireless manager 2 10 single slot USB cradle 5 3 eel is sc mie US RID ad 5 3 charging indicators 5 4 soft reset ad a ka cee ae 2 19 2 20 4 4 spare battery 2400 MAN 552 52 bend ween dm Ros BG det 5 2 SGO MAIT Em 5 2 egE Ll sen dt itech te a
29. list shows additional capabilities da Back gt lt Cancel Next o gt Figure 4 13 Discover Devices Dialog Box The discovered devices display in the Select Remote Device window Bluetooth 4 17 BTExplorer eo E On 7 54 Select Remote Device CAI Devices v Large Icons AN esas NY21L01VDW786 MY3ALOB20HA4 211010 504 it s P Select a Bluetooth device and click Next The list can be filtered using the toolbar Clicking and holding anywhere in the list shows additional capabilities da Back gt lt Cancel Next gt Figure 4 14 Select Remote Device Window 9 Select a device from the list and tap Next The MC55 searches for services on the selected Bluetooth device BTExplorer ee E OM 7 55 Select Remote Service S v A Large Icon AVRCP Select a Bluetooth service and click Next Clicking and holding anywhere in the list shows additional capabilities da Back gt lt Cancel Next gt Figure 4 15 Device Services J NOTE f the MC55 discovers a service but the service is not supported the service icon is grayed out 10 Select a service from the list and press Next The Connection Favorite Options window appears BTExplorer e qu 7 55 Connection Favorite Options Explore Services on Remote Device Device Name Computer Device Address Service Name ActiveSync Save As Favorite Click Next to save this connection as a Favorite You can also rename th
30. maintained but but two LEDs blink battery should be re charged Rechargeable battery Battery failed Replace battery If the MC55 still does not operate perform a did not charge warm boot then a cold boot See Resetting the MC55 on page 2 19 MC55 removed Insert MC55 in cradle The 3600 mAh battery fully charges in from cradle while less than six hours battery was charging Extreme battery Battery does not charge if ambient temperature is below 0 C temperature 32 F or above 40 C 104 F Cannot see characters MC55 not powered Press the Power button on display on During data MC55 removed Replace the MC55 in the cradle or reattach the communication communication no from cradle or cable and re transmit data transmitted or disconnected from transmitted data was host computer incomplete during communication Incorrect cable See the system administrator configuration Communication Perform setup Refer to the MC55 Integrator Guide for details software was incorrectly installed or configured No sound Volume setting is Adjust the volume low or turned off Maintenance amp Troubleshooting 6 7 Table 6 1 Troubleshooting the MC55 Continued Problem MC55 shuts off Tapping the window buttons or icons does not activate the corresponding feature A message appears stating that the MC55 memory is full The Charging Battery Status LED flashes with the Power button i
31. re re tpe tri terre retra re rre xiv Related DOCUMENIS t oix REY ida cun ttn rcr ra v oe estj aa e a ea dca ef XV Service TON alll TT AA nn eo da Ce ee te Gt XV Chapter 1 Getting Started OO CO creer nee Renter a 1 1 EA AS UNC AA AA AA T 1 2 GO Tred Secs TRETEN 1 3 Installing a microSD Card MOBDBAQU issu osisuvakazsuzet2mbaur Cu pau we NEEESE 1 3 Installing a microSD Card MC55NO se 1 4 Hstalng Me Baly ssrin 1 5 Charging the USSR nnn 1 6 Charging the Main PATRONS ns am en ne tn 1 6 Charging Spare Batteries a 1 7 Charging Temp ke E o OO AA AA 1 7 Powering On tne MESSE 1 7 C alibraumng Te SEO AA AA EEEE 1 7 Checking Battery Status Aa 1 7 Replacing the Battery eene nennen nennen nenne nennen nn AEn EEr sar FA isnt nennen 1 8 Removing the microSD Card MC55A0 iii 1 8 Removing the microSD Card MC55NO iii 1 9 Battery Fide iE aaa E a AU ent AA cn ot do eee 1 9 Changing the Power Settings 112 1 9 Changing the Backlight Settings nnns 1 10 Changing the Keypad Backlight Settings VV 1 10 MC55A0 MC55N0 Enterprise Digital Assistant User Guide N ane COIN WV OS AA AA 1 10 PIANOS Nap RDA RER mE 1 12 nisu m T 1 12 Ini E E 1 13 Chapt
32. six hours Tap gt Settings gt System gt Power to view battery status Battery is faulty Verify that other batteries charge properly If so replace the faulty battery MC55 is not Remove the MC55 and reinsert it correctly Verify charging is inserted correctly in active Tap O gt Settings gt System gt Power to view battery the cradle status Ambient Move the cradle to an area where the ambient temperature Is temperature of the between 0 C 32 F and 35 C 95 F cradle is too warm Vehicle Cradle Table 6 5 Troubleshooting the Vehicle Cradle Symptom Possible Cause Action MC55 battery charging Cradle is not Ensure the power input cable is securely connected to the LED does not light up receiving power cradle s power port MC55 battery is not MC55 was removed Replace the MC55 in the cradle The 2400 mAh battery fully recharging from the cradle too charges in four hours and the 3600 mAh battery fully charges in soon less than six hours Battery is faulty Replace the battery MC55 is not placed Remove the MC55 from the cradle and re insert correctly If correctly in the the battery still does not charge contact customer support cradle The MC55 battery charging LED slowly blinks amber when the MC55 is correctly inserted and charging Ambient Move to an area where the ambient temperature is between temperature of the 9 C and 35 C cradle is too warm 6 12 MC55A
33. the MC55 Continued Problem Cause Solution The MC55 does not decode with reading bar code Scanning application is not loaded Unreadable bar Ensure the symbol is not defaced code Distance between Place the MC55 within proper scanning range exit window and bar code is incorrect Load a scanning application on the MC55 See your system administrator MC55 is not Program the MC55 to accept the type of bar code being programmed for the scanned Refer to the EMDK or Control Panel application bar code MC55 is not If the MC55 does not beep on a good decode set the programmed to application to generate a beep on good decode generate a beep Battery is low If the scanner stops emitting a laser beam upon a trigger press check the battery level When the battery is low the scanner shuts off before the MC55 low battery condition notification Note If the scanner is still not reading symbols contact the distributor or Motorola Bluetooth Connection Table 6 2 Troubleshooting Bluetooth Connection Problem Cause Solution MC55 cannot find any Too far from other Move closer to the other Bluetooth device s within a range of Bluetooth devices Bluetooth devices 10 meters nearby d The Bluetooth Turn on the Bluetooth device s to find device s nearby are not turned on The Bluetooth Set the Bluetooth device s to discoverable mode If needed device s are notin refer to the device s user docum
34. the green phone key as APP keys through the registry create an XML provisioning file that includes the following entry characteristic tyoe HKLM Hardware DeviceMap KYBD gt lt parm name GreenKeyOverride value xx datatype integer gt where xx is the new APP key code Provision the file to the MC55 to send an APP key code instead of the original key code upon pressing the green phone key Refer to the MC55A0 MC55N0 Integrator Guide for information on creating XML provisioning files Activates the scanner imager in a scan enabled application Use this key in conjunction with the Blue key as an OK or close button This function is user programmable Touse a key as an application key APP key on the keyboard create and install a new keyboard remap table However to remap the red phone keys as APP keys through the registry create an XML provisioning file that includes the following entry characteristic tyoe HKLM Hardware DeviceMap KYBD gt lt parm name RHedKeyOverride value yy datatype integer gt where yy is the new APP key code Provision the file to the MC55 to send an APP key code instead of the original key code upon pressing the red phone key Refer to the MC55A0 MC55NO Integrator Guide for information on creating XML provisioning files Keypads B 3 Table B 1 MC55 Numeric Keypad Descriptions Continued Key Description scroll Up and Left Moves up one item Moves left one i
35. the two devices are within 30 feet 10 meters of one another 4 Tap O gt Settings gt Connections gt Bluetooth gt Devices Bluetooth On 8 03 COM Ports lt Devices gt Mode Tap Add new device to search for other Bluetooth devices Tap on a device to modify its settings Add new device QE Figure 4 2 Bluetooth Devices 5 Tap Add new device The MC55 begins searching for discoverable Bluetooth devices in the area Bluetooth PE GF 8 42 Select a Bluetooth Device Searching for Bluetooth Devices We John C s Computer f Chintu 6085 W eTrushitsPC M Ay Bill s Work Laptop Refresh amp Ce Figure 4 3 Searching for Bluetooth Devices 6 Select a device from the list Bluetooth 4 7 Bluetooth Mem d2 GF 8 41 Select a Bluetooth Device Select a device to connect with and tap Next We NY21L01AZHANG Ma NY21L04MCD763 Wu NY21L01HJBW83 deskjet 995c S N MY3ALOB20HA4 g Figure 4 4 Select a Bluetooth Device 7 Tap Next The Enter Passcode window appears J NOTE If Smart pairing is configured and the device is requesting one of the pre defined PINs the Enter Passcode window does not appear Bluetooth Pd GF 8 42 Enter Passcode Enter a passcode to establish a secure connection with John C s Computer Press Next to continue if a passcode is not required kJ Figure 4 5 Enter Passcode 8 Enter the Passcode on the other device
36. to remap the green phone key as APP keys through the registry create an XML provisioning file that includes the following entry characteristic tyoe HKLM Hardware DeviceMap KYBD gt parm name GreenKeyOverride value xx datatype integer gt where xx is the new APP key code Provision the file to the MC55 to send an APP key code instead of the original key code upon pressing the green phone key Refer to the MC55A0 MC55NO Integrator Guide for information on creating XML provisioning files Keypads B Table B 3 Alpha numeric Keypad Descriptions Continued Key Action Scan yellow Activates the scanner imager in a scan enabled application End OK Use this key in conjunction with the Blue key as an OK or close button This function is user programmable e To use a key as an application key APP key on the keyboard create and install a new keyboard remap table However to remap the green phone key as APP keys through the registry create an XML provisioning file that includes the following entry characteristic type HKLM Hardware DeviceMap KYBD gt parm name RedKeyOverride value yy datatype integer gt where yy is the new APP key code Provision the file to the MC55 to send an APP key code instead of the original key code upon pressing the red phone key Refer to the MC55A0 MC55NO Integrator Guide for information on creating XML provisioning files scroll Up and Left Moves up
37. use Disabling Bluetooth To disable Bluetooth tap the Connection icon on the Status bar and select Wireless Manager in the Connectivity dialog box Tap the blue Bluetooth bar to turn off the Bluetooth radio Enabling Bluetooth To enable Bluetooth tap the Connection icon on the Status bar and select Wireless Manager in the Connectivity dialog box Tap the blue Bluetooth bar to turn on the Bluetooth radio Modes The BTExplorer application has two modes for managing Bluetooth connections Wizard Mode and Explorer Mode The Wizard Mode is for novice Bluetooth users and the Explorer Mode is for experienced Bluetooth users To switch between modes select View gt Wizard Mode or View gt Explorer Mode Wizard Mode Wizard Mode provides a simple process for discovering and connecting to Bluetooth devices J NOTE Switching between Wizard Mode and Explorer Mode closes all active connections Wizard Mode shows the devices and services in a simple Favorites view created by following the step by step wizard Explorer Mode The Explorer Mode window is easy to navigate and provides greater control to users familiar with Bluetooth The menu bar provides quick access to the options and tools used to connect to devices To access Explorer Mode tap View gt Explorer Mode Bluetooth 4 15 BTExplorer qt On 7 51 a Bluetooth Devices v Local Device Remote Devices B objects VIEW Men u M Figure 4 11 Explorer Mode Wind
38. your finger and the Information Status bar and application name center in the screen Q gt Can 1 33 pictures a QE getting star 2a jina DataWedge Reat 1 330 S Wi Fi Public e mail Figure 2 3 Moving Information Status Bar Operation 2 3 eo Q Y qf 2 01 voicemail 8 201 F Wi Fi Public Application Icon No New Messages Application Information e mail calendar ot O rit e S iti a Mm Notification Figure 2 4 Information Bar Example To customize the Home screen tap O gt Settings gt Today On the horizontal scroll use Appearance to customize the background and the Items to change the display format Classic Today Screen The user can change to the classic Today screen layout that is used in Windows Mobile 6 1 Q gt 4 am 4 50 Status Bar 5 Monday November 29 2019 D Wi Fi Public O ox 9 Getting Started Tay No unread messages v No tasks No upcoming appointments Today Screen Task Tray Tile Bar Figure2 5 Classic Today Screen To change to the classic view tap O gt Settings gt Home gt Items MC55A0 MC55N0 Enterprise Digital Assistant User Guide Home ee BF On 9 22 Appearance lt Items gt Appearance Checked items appear on the Home screen UH EO Windows Default Elda Move Down Date z B Wireless _ Getting Started Home timeout pa U Options Figure 2 6 Home Screen Setting
39. 0 MC55N0 Enterprise Digital Assistant User Guide Four slot Battery Charger Table 6 6 Troubleshooting The Four slot Battery Charger Possible Cause Action Symptom Re insert the battery in the charger or re connect the charger s power supply The 3600 mAh battery fully charges in less than six hours Battery not charging Battery was removed from the charger or charger was unplugged from AC power too soon Battery is faulty Verify that other batteries charge properly If so replace the faulty battery Battery contacts not connected to charger Verify that the battery is seated in the battery well correctly with the contacts facing down Cables Table6 7 Troubleshooting the Cables Possible Cause Action Symptom MC55 battery is not MC55 was Connect the power cable correctly Confirm main battery is charging disconnected from charging under O gt Settings gt System gt Power The 2400 AC power too soon mAh battery fully charges in less than four hours and the 3600 mAh battery fully charges in less than six hours Battery is faulty Verify that other batteries charge properly If so replace the faulty battery The MC55 is not Detach and re attach the power cable to the MC55 ensuring it fully attached to is firmly connected power During data Cable was Re attach the cable and retransmit communication no disconnected from data transmits or MC55 during transmitted data w
40. 1 Ensure that a scan enabled application DataWedge is loaded on the MC55 See Data Wedge on page 3 6 Aim the camera lens on the back of the MC55 at a bar code Press and hold the scan button A preview window appears on the display window with a red aiming reticle in the center The Scan Decode LED lights red to indicate that scanning is in process ScanSamp2 Example gt Y lt lt X a 7 P LE to l on AL t OW Evt Waiting for Trigger File Help Scanning Figure 3 7 Sample Scan Application with Preview Window 4 5 Move the MC55 until the red aiming reticle is over the bar code to scan The Scan Decode LED lights green and a beep sounds by default to indicate the bar code was decoded successfully J NOTE The camera decode feature is set by default to automatically decode the bar code when read This feature can be programmed to display a green aiming rectile upon good decode indicating that the bar code has been successfully decoded and to release the scan button 3 6 MC55A0 MC55N0 Enterprise Digital Assistant User Guide DataWedge J NOTE On MC55NO by default DataWedge is loaded but not installed on the MC55 An installation file resides in the Windows folder Installation J NOTE For MC55NO only To install DataWedge 1 Tap O gt File Explorer 2 Navigate to the Windows folder 3 Scroll to the DataWedge file 4 Tap the DataWedge file The installation begins Follow
41. 1 for key and button descriptions and Table B 2 on page B 4 for the keypad s special functions Figure B 1 MC55 Numeric Keypad B 2 MC55A0 MC55NO Enterprise Digital Assistant User Guide Table B 1 MC55 Numeric Keypad Descriptions Key Description Blue Key Orange Key Talk Start Menu VE Scan yellow End OK Use this key to launch applications or access items shown on the keypad in blue Press the Blue key once to activate this mode followed by another key single press illuminates the key and displays the following icon at the bottom of the screen until a second key is pressed Use this key to access the secondary layer of characters and actions shown on the keypad in orange Press the Orange key once to lock the keypad into Alpha state A single press illuminates the key and displays the following icon at the bottom of the screen O Press the Orange key a second time to return to the normal state Press the Orange key then the Shift key to add a temporary shift that applies only to the next key pressed to the orange lock state This displays the following icon at the bottom of the screen G3 Use this key in conjunction with the Blue key to instantly display the Start menu from any application without tapping the screen This function is user programmable To use a key as an application key APP key on the keyboard create and install a new keyboard remap table However to remap
42. 4 12 scans sec bidirectional Scan Angle 47 typical Laser Power 1 7 mW nominal A 4 MC55A0 MC55N0 Enterprise Digital Assistant User Guide Table A 1 MC55 Technical Specifications Continued Item Description 2D Imager Engine SE4500 SR Specifications Field of View Horizontal 39 6 Vertical 25 7 Optical Resolution 752 H x 480 V pixels gray scale Roll 360 Pitch Angle 60 from normal okew Tolerance 60 from normal Ambient Light 9 000 ft candles 96 900 Lux Shock 2 000 5 G Aiming Element VLD 655 nm 10 nm Illumination Element LED 625 nm 5 nm LEDs 2x 2D Imager Engine SE4500 HD Specifications MC55A0 only Field of View Horizontal 38 4 Vertical 24 9 Optical Resolution 752 H x 480 V pixels gray scale Roll 360 Pitch Angle 60 from normal Skew Tolerance 60 from normal Ambient Light 9 000 ft candles 96 900 Lux Shock 2 000 5 G Aiming Element VLD 655 nm 10 nm Illumination Element LED 625 nm 5 nm LEDs 2x 2D Imager Engine SE4500 DL Specifications Field of View Horizontal 39 2 Vertical 25 4 Optical Resolution 752 H x 480 V pixels gray scale Roll 360 Pitch Angle 60 from normal okew Tolerance 60 from normal Ambient Light 9 000 ft candles 96 900 Lux Shock 2 000 5 G Aiming Element VLD 655 nm 10 nm Table A 1 Item Illumination Element LED Camera Specifications Resolution Description 625 nm
43. 55NO Enterprise Digital Assistant User Guide Four slot Battery Charger This section describes how to use the Four slot Battery Charger to charge up to four MC55 batteries Battery Charging 1 Connect the charger to a power source 2 Insert the battery into a battery charging well and gently press down on the battery to ensure proper contact Battery Charging LEDs 4 Figure 5 10 Four slot Battery Charger Battery Charging Indicators The charger has an amber LED for each battery charging well See Table 5 3 for charging status indications The 2400 mAh battery fully charges in less than four hours and the 3600 mAh battery fully charges in less than six hours Charging Temperature Charge batteries in temperatures from 0 C to 40 C 32 F to 104 F Charging is intelligently controlled by the MC55 To accomplish this for small periods of time the charger alternately enables and disables battery charging to keep the battery at acceptable temperatures The charger indicates when charging is disabled due to abnormal temperatures via its LED See Table 5 3 Table 5 3 Battery LED Charging Indicators LED Indication Off No battery in slot battery is not charging battery is not inserted correctly in the charger charger is not powered Accessories 5 13 Table 5 3 Battery LED Charging Indicators Continued LED Indication Slow Blinking Amber Battery is charging Solid Amber Charging complete Fast Blink
44. 5A0 MC55N0 Enterprise Digital Assistant User Guide Fusion Software To determine the Fusion software version Tap Wireless Strength icon gt Wireless Status gt Versions Wireless Status e Gi 6 01 Wireless Fusion Copyright C Motorola Solutions 2003 P N 31 FUSION X1 00 Device s ALL Customer s ALL Applications Chapter Descriptions Topics covered in this guide are as follows Chapter 1 Getting Started provides information on getting the MC55 up and running for the first time Chapter 2 Operation provides basic instructions for using the MC55 including powering on and resetting the MC55 Chapter 3 Data Capture provides instructions for capturing data Chapter 4 Bluetooth explains Bluetooth functionality on the MC55 Chapter 5 Accessories describes the available accessories and how to use them with the MC55 Chapter 6 Maintenance amp Troubleshooting includes instructions on cleaning and storing the MC55 and provides troubleshooting solutions for potential problems during MC55 operation Appendix A Technical Specifications provides the technical specifications for the MC55 Appendix B Keypads provides keypad layouts and functionality Appendix C Voice Quality Manager provides information on Voice Quality Manager software Notational Conventions The following conventions are used in this document EDA and MC55 refer to the Motorola MC55A0
45. 5A0 MC55NO Enterprise Digital Assistant User Guide Battery Reserve Options If the charge of the battery reaches a critical threshold the MC55 shuts down This threshold can be changed but affects the amount of time that data can be retained 1 Tap O gt Settings gt System gt Power gt RunTime A warning message appears Power a Gi 6 15 Advancac Pd RattaruMamt N iral TN WARNING ok A This applet allows the user to extend the Run Time by lowering the threshold at which the device suspends due to Low Battery Caution By lowering the Low Battery threshold the duration of which battery backed data is retained will decrease accordingly Figure 2 18 Warning Message 2 Read the warning message and tap OK Power a qt GW 6 15 BatteryM lt RunTime gt USBChar Battery Reserve Option O Option2 Less amp Option3 Normal Adjust Reserve Threshold After a Low Battery Shutdown data will be retained for maximum amount of time Recommended Setting Figure 2 19 RunTime Tab 3 Select one of the Battery Reserve Options Option 1 Minimum After a low battery shutdown data will be retained for minimum amount of time Battery should be replaced immediately to avoid data loss Option 2 Less After a low battery shutdown data will be retained for less than normal amount of time Option 3 Normal After a low battery shutdown data will be retained for maximum amount
46. 9 Click O gt All Programs gt Microsoft ActiveSync 10 Click File gt Connection Settings Waiting for device to connect NY iw Show status icon in taskbar M Allow USB connections iw Alle connections to one of the Following coma This computer is connected ko Automatic bul M Open Activesync when my device connects Allow wireless connection an device when connected to the desktop Help OK Cancel Figure 4 10 ActiveSync Connection Settings 11 On the Allow connections to one of the following drop down list select the COM port with the number you noted earlier 12 On the MC55 tap O gt Programs gt ActiveSync 13 Tap Menu 5 Connect via Bluetooth Synchronization is automatically initiated The ActiveSync icon appears on the lower right corner of the Today screen Bluetooth 4 13 14 15 If an Authentication is required the Enter Passcode screen appears type an alphanumeric passkey PIN code then tap Next enter the same passkey on the other device The passkey is recommended for enhanced security Your passkey must be between 1 to 16 alphanumeric characters If you do not want to use a passkey tap Next To disconnect the ActiveSync connection tap the ActiveSync icon on the Today screen Tap Disconnect Phone Book Access Profile Services Phone Book Access profile PBAP is used to synchronize contacts between a remote device and the MC55 To establish an PBAP sy
47. BUM 4 32 wie ML HQ 4 32 we RTT EEE E AA AN 4 36 Bike AA cern E ene a te ee te 4 37 Meo PO sos aa aa ete te care en de 4 38 EE ee eee ee ee AA 4 38 miel m RC 4 39 SUSIOI Um S LES LAS CE M sem cust us ceu pene Na E 4 39 WISE CNA 0 CR AA AA 4 39 Chapter 5 Accessories COCO OA a de ANAK AA et en ie 5 1 ol lg fe 25 0 USB OR a Dee a a EE ee ous 5 3 Chari Ie MOSS BAE E TU Tm 5 3 Charging the Spare Battery iii 5 4 sisi de atrelnelMt o eire CNN UTEM 5 4 Charging Temperature aanak ped acd D dw ois s S Ra B a ER 5 4 Single slot Ethernet Modem USB Cradle ss 5 6 So DIR LUS de iM AAP M 5 6 Sega entero c 5 6 WONG OS 5 7 Snc pM 5 7 ia FSU OMIM CHON RE tendent ee de ee 5 7 Modem Connection si nnn nnn nnn nnns enirn nnns inn rt annis nn nnn nns 5 7 Four slot harge Only Cradle maa OR EN 5 8 GNOG AA AA 5 8 Batory NALOINGIINOICALOS amma UU in de 5 8 Charging Temperature 101 111 1 nnee rennn 5 8 FOU Or EN OME A AO T TU T TT 5 9 GNON eee AA AA AA 5 9 Battery Charging lace e21 AA a aiaa AANEEN 5 9 Charging inne i i NR 5 9 VCD5000 Vehicle Cradle sees nennen nnnm nnnm nn nnn nnn snnt nsns nsn aas 5 10 Charging ne MCSD BIEN RET UU UU
48. Device Information Root Directory My Documents al File Permissions Read Write Delete Figure 4 37 BTExplorer Settings File Transfer Information Table 4 5 File Transfer Information Data Item Description Service Name Displays the name of the service Service Security Select the type of security from the drop down list Options are None Authenticate or Authenticate Encrypt Root Directory Select the directory that other Bluetooth devices can access File Permissions Select the file permissions for the selected directory Check the appropriate box to grant read access write access and delete access Hands Free Audio Gateway Service Hands Free Service Audio Gateway allows connection to hands free devices Table 4 6 Hands Free Audio Gateway Data item Description Service Name Lists the name of the audio service Headset Audio Gateway Service Headset Service Audio Gateway allows connection to headset devices Bluetooth 4 35 Table 4 7 Headset Audio Gateway Data Item Description Service Name Lists the name of the audio service IrMC Synchronization Service The IrMC Synchronization service used to synchronize PIM contacts between a remote device and the MC55 Table 4 8 rMC Synchronization Data Item Description Service Name Displays the name of the service Service Security Select the type of security from the drop down list Options are None Authenticate or Authenticate Encrypt
49. Disable keylight check box to turn off the keypad backlight 5 Select OK Turning Off the Radios To open Wireless Manager tap status bar and then select the Connectivity icon Connectivity icon Pagi 5 19 a TA HG pictures music Clock Set date and time 5 19 o Wi Fi Off Figure 1 9 Opening Wireless Manager Getting Started 1 11 Select Wireless Manager Wireless Manager E 4 5 20 Unavailable Bluetooth o Figure 1 10 Wireless Manager Window To enable or disable a wireless connection tap the specific button To enable or disable all wireless connections tap and hold the All button To configure settings for a connection tap Menu 2 MC55A0 MC55N0 Enterprise Digital Assistant User Guide Handstrap Replacement Removal To remove the handstrap 1 Press the red Power button to suspend the MC55 The PowerKey Action window appears 2 Tap Safe Battery Swap The Decode LED lights red and then turns off 3 Slide the handstrap clip out of the handstrap slot Figure 1 11 Hanastrap Clip Removal 4 Remove the stylus tether from the handstrap 5 Remove the battery CAUTION When removing handstrap pin be carefully not to damage handstrap mounting area 6 Using a small flat screwdriver push the head of the screwdriver between the handstrap pin and the bottom of the housing as shown below 7 Pry the handstrap and pin up and out of the handstrap moun
50. Echo Canceller AEC when the mobile device is in a VoWiFi call When the call is terminated VOM turns the AEC off Note that the AEC is turned on for speakerphone and MC55A0 MC55N0 Enterprise Digital Assistant User Guide handset modes and does not get turned on for wired headset and Bluetooth headset modes The AEC is not required for wired headset because the audio volume is quite low because of the proximity of the earpiece to the ear and therefore it is very unlikely for the audio from the earpiece to go in to the mouthpiece Bluetooth headsets typically have an Echo Canceller built in Turning the AEC on only while on a call saves battery power compared to leaving the AEC turned on permanently The AEC is not turned on for Cellular calls because the WWAN phone application has a built in echo canceller Limitations There is no VPN support in VQM Only the Avaya softphone is supported Disabling VOM To disable VQM perform a warm boot GLOSSARY A API Application Programming Interface An interface by means of which one software component communicates with or controls another Usually used to refer to services provided by one software component to another usually via software interrupts or function calls AZERTY A standard keyboard commonly used on French keyboards AZERTY refers to the arrangement of keys on the top row of keys AKU Adaptation Kit Update Updates to the Windows Mobile operating system AFH A
51. Explorer version e Fusion version AKU Version To determine the Adaptation Kit Update AKU version Tap O gt Settings gt System 5 About gt Version About This Guide xiii About e On 2 01 Copyrights lt Version gt Device ID Windows Mobile 6 5 Classic OS o x 23137 alak 23137 5 3 9 UU USO All hae Rn di This computer program is protected by U S and international copyright laws Processor PXA32X 806MHz Memory 232 76 MB Expansion slot Not in use The second line lists the operating system version and the build number The last part of the build number represents the AKU number For example Build 23137 5 3 9 indicates that the device is running AKU version 5 3 9 OEM Version To determine the OEM software version Tap O gt Settings gt System gt System Info gt System System Info e qu 2 02 ConfigInfo System gt HW Version UUID Part 1 00195B2FF6070108 UUID Part 2 1B290E05060A3009 ESN 11007521401778 OS Version 05 02 23137 OEM Name MOTOROLA MC55N OEM Version 01 36 0011 OS Cert SymbolCert BTExplorer Software To determine the BT Explorer software version tap O gt BTExplorer gt Menu 5 About to view version information BTExplorer 8 d BTExplorer Version 2 1 1 Build 27168 Copyright 2000 10 Stonestreet One LLC http www stonestreetone com Windows Version 5 2 Build 23137 Memory available to Windows 238 312 KB Version MC5
52. Favorite Options window appears BTExplorer E OM 7 55 Connection Favorite Options Device Name Computer Device Address 00247EAC7 465 Service Name ActiveSync Save As Favorite Click Next to save this connection as a Favorite You can also rename the Favorite by clicking on Favorite Name da Back gt lt Cancel Next gt Figure 4 21 Connection Favorite Options Window 8 Inthe Favorite Name text box enter a name for this service that will appear in the Favorite window 9 Tap Next The Connection Summary window appears 10 Tap Connect The Select Dial up Networking Entry window appears 4 22 MC55A0 MC55N0 Enterprise Digital Assistant User Guide BTExplorer e Gi 8 19 Select Dial up Networking Entry a Click list to add or select an Entry 555 1212 k 555 5555 11 Select the entry and tap OK The MC55 begins to communicate with the Bluetooth phone If required the phone requests permission to communicate with the MC55 12 Confirm the connection on the phone The Network Log On window appears 13 In the User name text box enter the user name for this connection 14 In the Password text box enter the password for this connection 15 In the Domain text box enter the domain name for this connection if required 16 Tap Finish or Connect 17 The phone begins dialing and connects to the network 18 To end a session tap the Connection icon and then tap Disconnect in the dial
53. KI Figure 2 9 Tile Bar Examples Start Screen To open the Start screen tap at the bottom left corner of the screen or press the START key on the keypad Operation 2 7 Swipe upward to view more program and folder icons Move often used program and folder icons anywhere on the Start screen for easy access Press and hold the icon and drag the icon to a new location and release Table 2 4 lists the default icons available on the Start screen Table 2 4 Programs on the Start Screen Icon Name Description Icon Name Description Displays the Home screen en Send an SMS text message Battery Swap Properly shuts down the E mail Send an Email MC55 during battery replacement A Contacts Keep track of friends and Settings Open the Settings folder colleagues Table 2 5 lists the default icons available on the Settings folder Internet Browse Web and WAP sites Launch the Getting Started Explorer as well as download new application programs and files from the A Calendar Keep track of appointments Alarms Set the device clock to the and create meeting date and time of your locale requests Alarms can also be set at specified days and times of a week Internet Pictures amp View and manage pictures Messenger Use this mobile version of Videos animated GIFs and video Windows Live Messenger files Windows Play back audio and video Microsoft My Synchronizes the MC55 s Media files df Phone con
54. On and Off 4 5 ENADINO BIUSIOOT sirsiran Um 4 5 PISADIING SWIC OOUN ETUR EE SERE 4 5 Discovering Bluetooth Device s sl 4 6 AVallable SECOS aa Eea uM est AA AA E AA 4 8 Object Push Services via Beam ss 4 8 KONO NN AA AA A ETUR 4 9 ye ESI PONS ONCE a AA ee AA AA 4 10 ActiveSync Using Serial Port Services Uu aaa aaa naanakan 4 11 Phone Book Access Profile Services ss 4 13 Using Bluetooth StoneStreet One Bluetooth Stack 4 14 Turning the Bluetooth Radio Mode On and Off 4 14 Disabling iW ire LA AA 4 14 ERAD 118 211610 MOM RR 4 14 MOQES D ae ee ee 4 14 We C0 MODE PRE em TR AA AA 4 14 Explorer 110 0 ee een AGA at 4 14 Discovering Bluetooth Device s 4 15 PANN ONG ENGE aE ete ace AEREE ee E 4 18 PS PTS I ENG aa AA AA AA E EA 4 18 Connecting to the Internet Using an Access Point cccccseeeeeeeeeeeeeeeeeeeeeeeeeaaseeeeeaaaeeees 4 20 Dial Up INGIWOIKING SOPMICOS En anse sen n PM RENE dat ini Sn Eu UE 4 20 Add a Dialup EIN 4 22 Object Exchange Push Services sn 4 23 FICAG SEL SONICS Ss soles a ae tee Lee de da 4 26 Serial Port Services NR 4 27 Vill MC55A0 MC55N0 Enterprise Digital Assistant User Guide ActiveSync Using Serial Port Services se 4 27 Personal Area Network Services iii 4 28 PAD ANR OP CA 4 29 CONNECT OS PID DMC a a ai ments nn tn 4 30 Bonding with Discovered Device s VU 4 30 BIS ele AS SOS ne en en eee 4 32
55. Phonebook Select the Phonebook checkbox to allow synchronization with the MC55 s contacts Select Read Write Create and or Delete to allow phonebook permissions OBEX Object Push Service OBEX Object Push allows other Bluetooth devices to push contacts business cards pictures appointments and tasks to the MC55 Table 4 9 OBEX Exchange Information Data Item Description Service Name Displays the name of the service Service Security Select the type of security from the drop down list Options are None Authenticate or Authenticate Encrypt Do not allow clients to push objects Disables clients from pushing objects to the MC55 Inbox Directory Select a directory where another Bluetooth device can store files Personal Area Networking Service Personal Area Networking hosts a Personal Area Network which allows communication with other Bluetooth devices Table 4 10 Personal Area Networking Data Item Description Service Name Displays the name of the service Service Security Select the type of security from the drop down list Options are None Authenticate or Authenticate Encrypt Support Group Ad Hoc Select to enable Ad Hoc networking Networking 4 36 MC55A0 MC55N0 Enterprise Digital Assistant User Guide Serial Port Service Serial port allows other Bluetooth devices to access COM ports Table 4 11 Serial Port Services Data Item Description Service Name Displays the name of the service Service Security Sele
56. Storage Temperature 40 C to 70 C 40 F to 158 F Charging Temperature 0 C to 40 C 32 F to 104F Specifications A 7 Table A 4 Single slot Ethernet Modem USB Cradle Technical Specifications Continued Feature Description Humidity 5 to 95 non condensing Drop 76 2 cm 80 0 in drops to vinyl tiled concrete at room temperature Electrostatic Discharge ESD 15 kV air 8 kV contact Four slot Battery Charger Table A 5 Four slot Battery Charger Technical Specifications Feature Description Dimensions Height 4 7 cm 1 85 in Width 15 5 cm 6 10 in Depth 21 0 cm 8 27 in Weight 384 g 13 55 oz Input Voltage 12 VDC Power Consumption 30 watts Operating Temperature OC to 40 C 82 F to 104 F Storage Temperature 40 C to 70 C 40 F to 158 F Charging Temperature OC to 40 C 32 F to 104 F Humidity 5 to 95 non condensing Drop 76 2 cm 80 0 in drops to vinyl tiled concrete at room temperature Electrostatic Discharge ESD 15 kV air 8 KV contact Four slot Charge Only Cradle Table A 6 Four slot Charge Only Cradle Technical Specifications Feature Description Dimensions Height 13 7 cm 5 39 in Width 46 8 cm 18 43 in Depth 9 9 cm 3 90 in Weight 1115 g 39 33 oz Input Voltage 12 VDC Power Consumption 100 watts Operating Temperature 0 C to 50 C 32 F to 122 A 8 MC55A0 MC55N0 Enterprise Digital Assistant User Guide Table A 6 Four slot Cha
57. TIT 5 10 Removing the MOBO M tn 5 10 Batory SHARE TET 5 11 Charging Temperature 2 nennen nennen nnn nnn nnne nnn nnns nra nass 5 11 FOUFSIO CRAN acie o o A 5 12 Bany e aee RT M 5 12 BARRE CAO AIO RE E 5 12 Charging Temperature iii r nnns r nnns aa nnns 5 12 Score 5 13 Battery Charging and Operating Power sise 5 13 NS BNG 17 0 WIG ALONG AA seco AA REM 5 14 Table of Contents ix Charging Temperature ccccccccsesccccceeseceeceeeseeeeceeeeceeseeeeeeeseeeeeeesseaeseeseaeeeeesssageeeesaaeeeees 5 14 VOICI OO 1 5 15 installation ST RATLATS STEP Re CL Pelosi Cue ECT REP CU DES dU cT UE 5 15 Device MOUNTING Precautions ES eee AA AA 5 15 EE EUe g M 5 16 A SODI ee E E ins 5 16 Windshield Installation ama 5 16 Flat Surface SOA OR AD AA AA AA 5 17 Foder Handl qm RS 5 19 Inserting the MC55 into the Trigger Handle 44 5 19 ROOVNO US IG DS serren E es Dada nee ie 5 19 FANAT e EO TET 5 20 Chapter 6 Maintenance amp Troubleshooting Stige ebrei e AA AA EEE E 6 1 Nalitaning E NOT aea E A E T 6 1 Removing the Screen Protector iii 6 2 Battery galet AUIS GS orate cea aineina o T TT DOTT 6 2 CIGANINO T AA AA 6 3 Approved Cleanser Active Ingredients ss 6 3 HA ingredi TA ROTE m NREN ENEE AA 6
58. Tap Next 11 Tap Connect The MC55 connects to the HID device Bonding with Discovered Device s A bond is a relationship created between the MC55 and another Bluetooth device in order to exchange information in a secure manner Creating a bond involves entering the same PIN on the two devices After creating a bond and turning on the Bluetooth radios the devices recognize the bond and can exchange information without re entering a PIN To bond with a discovered Bluetooth device J NOTE f favorite connections have already been created the Favorites screen displays If no favorite connections have been created the New Connection Wizard screen displays 1 Tap the Bluetooth icon and select Show BTExplorer The BTExplorer window appears 2 Tap Menu gt New Connection The New Connection Wizard window appears 3 Inthe drop down list select Pair with Remote Device 4 Tap Next The Select Remote Device window appears J NOTE Devices discovered previously are listed to save time To start a new device discovery tap and hold on the list area and select Discover Devices from the pop up menu Bluetooth 4 31 BTExplorer eo E On 7 54 Select Remote Device CAI Devices v Large Icons oeda es NY21L01VDW78 MY3ALOB20HA4 Select a Bluetooth device and click Next The list can be filtered using the toolbar Clicking and holding anywhere in the list shows additional capabilities da Back Cancel Next o gt Figure 4 32 Select
59. alog box remains visible until you tap Hide Battery Health The health of the battery can be viewed on the MC55 Power applet Tap O gt Settings gt System gt Power 5 BatteryMgmt MC55A0 MC55N0 Enterprise Digital Assistant User Guide Power a Gi 6 15 Advanced lt BatteryMgmt gt RunTime State of Health Healthy Battery Usage Indicator 0 Battery Usage Threshold 400 Battery Serial 00ba0b0b00000b0b Figure 2 22 Battery Management Dialog Box Table 2 6 Battery Information Item Description State of Health Indicates the current state of the battery Healthy or Unhealthy Battery Usage Indicator Indicates the usage of the battery Battery Usage Threshold Indicates the usage indicator threshold Battery Serial Displays the serial number of the battery For information on changing the Battery Usage Threshold refer to the MC55 Integrator Guide Operation 2 19 LED Indicators The MC55 has three LED indicators The Scan Decode LED indicates status for scanning The Charging Battery Status LED indicates battery charging and status Scan Decode Charging Battery LED Status LED Figure 2 23 LED Indicators Table 2 7 LED Indications LED State Indication Scan Decode LED Solid Green Successful decode capture Solid Red Laser enabled scanning imaging in process Off Not enabled Charging Battery Status LED Slow Blinking Amber Main battery in MC55 is charging Solid Amber Main batte
60. and MC55N0 hand held computers Italics are used to highlight the following e Chapters and sections in this and related documents e Icons on a screen About This Guide XV Bold text is used to highlight the following e Dialog box window and screen names e Drop down list and list box names e Check box and radio button names e Key names on a keypad e Button names on a screen e bullets indicate e Action items e Lists of alternatives e Lists of required steps that are not necessarily sequential e Sequential lists e g those that describe step by step procedures appear as numbered lists Related Documents e MC55A0 MC55N0 Quick Start Guide p n 72 148111 xx e MC55A0 MC55N0 Regulatory Guide p n 72 148112 xx e MC55A0 MC55NO Integrator Guide p n 72E 148114 xx e Microsoft Applications for Windows Mobile 6 User Guide p n 72E 108299 xx e Mobility Services Platform User Guide p n 72E 100158 xx e Enterprise Mobility Application Guide p n 72E 68901 xx e Enterprise Mobility Developer Kits EMDKs available at http supportcentral motorola com e latest ActiveSync software available at http Awww microsoft com For the latest version of this guide and all guides go to http supportcentral motorola com Service Information If you have a problem with your equipment contact Motorola Enterprise Mobility support for your region Contact information is available at http www motorola com enterprisemobility
61. as incomplete communications Incorrect cable configuration See the system administrator Communication software is not installed or configured properly Perform setup as described in the MC55 Integrator Guide Maintenance amp Troubleshooting 6 13 Magnetic Stripe Reader Table 6 8 Troubleshooting the Magnetic Stripe Reader Symptom Possible Cause Action MSR removed from Reattach MSR to MC55 and reswipe the card MC55 during card Swipe MSR cannot read card Faulty magnetic See the system administrator stripe on card MSR application is Ensure the MSR application is installed on the MC55 not installed or Ensure the MSR application is configured correctly configured properly MC55 battery is not MC55 was removed Ensure MSR is receiving power Ensure MC55 is attached charging from MSR or MSR was unplugged from AC power too soon correctly Confirm main battery is charging under O gt Settings 5 System 5 Power The 2400 mAh battery fully charges in less than four hours and the 3600 mAh battery fully charges in less than six hours Battery is faulty Verify that other batteries charge properly If so replace the faulty battery The MC55 is not Detach and re attach the MSR to the MC55 ensuring it is firmly fully attached to the connected MSR During data MC55 detached Reattach MC55 to MSR and retransmit communication no from MSR during data transm
62. attery charges in less than four hours and the 3600 mAh standard battery charges in less than six hours See Table 1 1 on page 1 6 for charging status indications 4 When charging is complete push the two locking tab down and remove the cable from the MC55 LED Charge Indications The amber Charge LED on the MC55 indicates battery charging status See Table 1 1 on page 1 6 for charging status indications Charging Temperature Charge batteries in temperatures from 0 C to 40 C 32 F to 104 F Charging is intelligently controlled by the MC55 Accessories 5 15 To accomplish this for small periods of time the MC55 or accessory alternately enables and disables battery charging to keep the battery at acceptable temperatures The MC55 or accessory indicates when charging is disabled due to abnormal temperatures via its LED See Table 1 1 on page 1 6 Vehicle Holder dashboard Be sure to check your local laws acceptable mounting areas before installing the auto p WARNING Some countries prohibit the mounting of any electronic device in any location on the vehicle mounting kit Installation Reminders Figure 5 12 Vehicle Holder Mounting e Do not mount the vehicle holder where it will obscure the driver s view of the road e Do not mount the vehicle holder near the driver seat air bag deployment area e Do not place the MC55 on top of the dashboard or anywhere without securing it in the vehicle holder e Do not mount the
63. by specifying various laser operation classes based on power output during operation IEC 825 Class 1 This is the lowest power IEC laser classification Conformity is ensured through a software restriction of 120 seconds of laser operation within any 1000 second window and an automatic laser shutdown if the scanner s oscillating mirror fails IEEE Address See MAC Address Input Output Ports 1 0 ports are primarily dedicated to passing information into or out of the terminal s memory MC55 mobile computers include USB ports Interleaved 2 of 5 A binary bar code symbology representing character pairs in groups of five bars and five interleaved spaces Interleaving provides for greater information density The location of wide elements bar spaces within each group determines which characters are encoded This continuous code type uses no intercharacter spaces Only numeric 0 to 9 and START STOP characters may be encoded Internet Protocol Address See IP 1 0 Ports The connection between two devices defined by common physical characteristics signal characteristics and signal meanings Types of interfaces include RS 232 and USB IP Internet Protocol The IP part of the TCP IP communications protocol IP implements the network layer layer 3 of the protocol which contains a network address and is used to route a message to a different network or subnetwork IP accepts packets from the layer 4 transport protocol TCP or UDP adds i
64. censed programs delivered hereunder and to include the same on any authorized copies it makes in whole or in part The user agrees not to decompile disassemble decode or reverse engineer any licensed program delivered to the user or any portion thereof Motorola reserves the right to make changes to any software or product to improve reliability function or design Motorola does not assume any product liability arising out of or in connection with the application or use of any product circuit or application described herein No license is granted either expressly or by implication estoppel or otherwise under any Motorola Inc intellectual property rights An implied license only exists for equipment circuits and subsystems contained in Motorola products Revision History Changes to the original guide are listed below Change Date Description 01 Rev 8 2011 Initial release IV MC55A0 MC55NO Enterprise Digital Assistant User Guide TABLE OF CONTENT Pe WISION NA MR CETT TETTE tind lil About This Guide PTO CTC TOM CA AA Xi Documentation Set sssssssssssssesseseene nemen eene men rere tretitrer re re sre re re perse rri rer re rs rri rers ns Xi COMMU AMOI HARA PAPAG xii Software VEISIONG s cecridowniduspobersaru irt iua dubbio APA old dd eU a aa xii Chapter Descriptions LL nnne n nena nn nnne nan n nsn sa arena ans xiv Notational Conventions ee meme ne enne mem he retenti rere petri tie
65. character C CDRH Center for Devices and Radiological Health A federal agency responsible for regulating laser product safety This agency specifies various laser operation classes based on power output during operation CDRH Class 1 This is the lowest power CDRH laser classification This class is considered intrinsically safe even if all laser output were directed into the eye s pupil There are no special operating procedures for this class CDRH Class 2 No additional software mechanisms are needed to conform to this limit Laser operation in this class poses no danger for unintentional direct human exposure Character A pattern of bars and spaces which either directly represents data or indicates a control function such as a number letter punctuation mark or communications control contained in a message Codabar A discrete self checking code with a character set consisting of digits O to 9 and six additional characters e 7 and Code 128 A high density symbology which allows the controller to encode all 128 ASCII characters without adding extra symbol elemenis Code 3 of 9 Code 39 A versatile and widely used alohanumeric bar code symbology with a set of 43 character types including all uppercase letters numerals from O to 9 and 7 special characters P 96 and space The code name is derived from the fact that 3 of 9 elements representing a character are
66. cohol Maintenance amp Troubleshooting 6 5 3 Rub the cotton portion of the cotton tipped applicator back and forth across the connector on the bottom of the MC55 Do not leave any cotton residue on the connector 4 Repeat at least three times 5 Use the cotton tipped applicator dipped in alcohol to remove any grease and dirt near the connector area 6 Use a dry cotton tipped applicator and repeat steps 4 through 6 CAUTION Do not point nozzle at yourself and others ensure the nozzle or tube is away from your A face 7 Spray compressed air on the connector area by pointing the tube nozzle about 72 inch away from the surface 8 Inspect the area for any grease or dirt repeat if required Cleaning Cradle Connectors To clean the connectors on a cradle 1 Remove the DC power cable from the cradle 2 Dip the cotton portion of the cotton tipped applicator in isopropy alcohol 3 Rub the cotton portion of the cotton tipped applicator along the pins of the connector Slowly move the applicator back and forth from one side of the connector to the other Do not let any cotton residue on the connector 4 All sides of the connector should also be rubbed with the cotton tipped applicator CAUTION Do not point nozzle at yourself and others ensure the nozzle or tube is away from your A face 5 Spray compressed air in the connector area by pointing the tube nozzle about 1 2 inch away from the surface 6 Ensure that there i
67. contactsupport When contacting Enterprise Mobility support please have the following information available e Serial number of the unit found on manufacturing label e Model number or product name found on manufacturing label e Software type and version number XVI MC55A0 MC55NO Enterprise Digital Assistant User Guide Manufacturing label Motorola responds to calls by email telephone or fax within the time limits set forth in support agreements If your problem cannot be solved by Motorola Enterprise Mobility Support you may need to return your equipment for servicing and will be given specific directions Motorola is not responsible for any damages incurred during shipment if the approved shipping container is not used Shipping the units improperly can possibly void the warranty If you purchased your Enterprise Mobility business product from a Motorola business partner contact that business partner for support CHAPTER 1 GETTING STARTED Introduction This chapter lists the parts of the MC55 and explains how to set up the MC55 for the first time Touch Screen with Scan Decode Charging Battery Protective Overlay LED Status LED Scan Action Button Volume Up Down Button Keypad Alpha Numeric Keypad Shown Microphone Power Button l O Connector Figure 1 1 MC55 Front View 1 2 MC55A0 MC55N0 Enterprise Digital Assistant User Guide Battery Battery Latch Speaker Han
68. ct the type of security from the drop down list Options are None Authenticate or Authenticate Encrypt Local COM Port Select the COM port Local Baud Rate Select the communication baud rate Local Port Options Select the port option Advanced Audio Distribution Service Advanced Audio Distribution hosts connects from Bluetooth devices supporting high quality stereo audio Table 4 12 Advanced Audio Distribution Data Item Description Service Name Lists the name of the audio service Audio Video Remote Control Service Audio Video Remote Control hosts connections from Bluetooth devices supporting audio remote control functionality Table 4 13 Audio Video Remote Control Data Item Description Service Name Lists the name of the audio service Security Security settings allows you to set global security policies for Bluetooth Note that these settings are only active on local Services that are set to Authenticate or Authenticate Encryption You can set authentication on local Services under Services To adjust the security settings for an individual service select Services first then select the individual service then Properties Bluetooth 4 37 BTExplorer Ped Gi 8 09 BTExplorer Settings Ire Security Settings Use PIN Code Incoming Connections 53 Encrypt Link On All Outgoing Connections To use PIN Code Authenticate or Authenticate Encrypt must be set on each local service To do this select Prop
69. d a temporary shift that applies only to the next key pressed to the orange lock state This displays the following icon at the bottom of the screen G3 Enter Executes a selected item or function g B 4 MC55A0 MC55N0 Enterprise Digital Assistant User Guide Table B 2 Numeric Keypad Input Modes Orange Key Orange Shift Keys PEt buti Alpha Lowercase Mode Alpha Uppercase Mode Key Blue SHIFT 1st 2nd 3rd 4th 1st 2nd 3rd Ath Key Press Press Press Press Press Press Press Press l b l D OI NI HI Wy N Oo rp ni IT i li 8 141111 8 ME FO D v KO a Up Down Down Down Hilight Right Right Down Note An E can change the key functions The keypad may not function exactly as described Keypads B 5 Alpha numeric Keypad Configurations The three types of aloha numeric keypads QWERTY AZERTY and QWERTZ produce the 26 character alphabet A Z both lowercase and uppercase numbers 0 9 and assorted characters The keypad is color coded to indicate which modifier key to press to produce a particular character or action The keypad default is alphabetic producing lowercase letters See Table B 3 for key and button descriptions and Table B 4 on page B 8 for the keypad s special functions AZERTY keypad is used on configurations installed with the French operating system QWERTZ keypad is used on configurations installed with the German operatin
70. d landscape modes automatically depending on the physical orientation of the MC55 For example if the MC55 is rotated 90 counterclockwise IST rotates the display counterclockwise 90 so that the screen display appears correct This functionality is achieved by monitoring screen angle and rotating the display to counter any changes IST only rotates the screen in multiples of 90 Free Fall Detection IST continuously monitors gravitational force on the MC55 according to its current position When the MC55 free falls IST detects the absence of gravitational force and records the event data if it detects a free fall more than 450 ms which may indicates nearly a one meter drop This data can be used as an indicator of potential abuse or misuse IST features a log for recording the free fall events This log records the date time and the time period of the free fall 2 24 MC55A0 MC55NO Enterprise Digital Assistant User Guide USB Configuration The MC55 can be placed into any of the following USB modes e USB Client Sets the MC55 to USB Client mode e USB Host Sets the MC55 to USB Host mode e USB On the Go Sets the MC55 to automatically determine necessary mode default To place the MC55 into one of these modes 1 Tap O gt Settings gt System gt USBConfig 2 Select on of the USB radio buttons 3 Tap OK CHAPTER 3 DATA CAPTURE Introduction The MC55 offers three types of data capture options e Linear scanning
71. d select Delete 2 Inthe Delete Remote Device File dialog box tap Yes Getting a File To copy a file from a remote device 1 Double tap or tap and hold on the file and select Get The Save Remote File window appears 2 Navigate to the directory to save the file 3 Tap Save The file is transferred from the remote device to the MC55 Copying a File To copy a file to a remote device 1 Tap Action Put The Send Local File window appears 2 Navigate to the directory to save the file and select a file 3 Tap Open The file copies from the MC55 to the remote device Connecting to the Internet Using an Access Point This section explains how to access a Bluetooth enabled LAN access point AP for a network connection Use Internet Explorer to connect to a server 1 Ensure the MC55 is discoverable and connectable See Device Info on page 4 32 2 Ensure that the Personal Area Networking profile is enabled on the MC55 See Profiles on page 4 39 for more information 3 Use the Connection Wizard to search for a Bluetooth AP J NOTE f favorite connections have already been created the Favorites screen displays If no favorite connections have been created the New Connection Wizard screen displays 4 Select the Personal Area Network or Network Access service and select Connect from the pop up menu The MC55 connects with the access point 5 Tap O gt Internet Explorer The Internet Explorer window appears 6 Inthe add
72. daptive Frequency Hopping ActiveSync ActiveSync is a data synchronization program developed by Microsoft for use with Windows Mobile operating systems Bar Code A pattern of variable width bars and spaces which represents numeric or alphanumeric data in machine readable form The general format of a bar code symbol consists of a leading margin start character data or message character check character if any stop character and trailing margin Within this framework each recognizable symbology uses its own unique format See Symbology Bit Binary digit One bit is the basic unit of binary information Generally eight consecutive bits compose one byte of data The pattern of O and 1 values within the byte determines its meaning Bits per Second bps Bits transmitted or received Bluetooth A wireless protocol utilizing short range communications technology facilitating data transmission over short distances boot or boot up The process a computer goes through when it starts During boot up the computer can run self diagnostic tests and configure hardware and software Glossary 2 MC55A0 MC55N0 Enterprise Digital Assistant User Guide bps See Bits Per Second Byte On an addressable boundary eight adjacent binary digits 0 and 1 combined in a pattern to represent a specific character or numeric value Bits are numbered from the right O through 7 with bit O the low order bit One byte in memory is used to store one ASCII
73. describes how to use Microsoft developed applications e Enterprise Mobility Application Guide describes how to use Enterprise Mobility developed sample applications e Enterprise Mobility Developer Kit EMDK Help File provides API information for writing applications XII MC55A0 MC55N0 Enterprise Digital Assistant User Guide Configurations This guide covers the following configurations Data Capture Operating Options System Configuration Radios Display Keypads MC55A0 WLAN 3 5 VGA 256 MB 1D laser Windows Numeric 802 1 1a b g Color RAM scanner Mobile QWERTY WPAN Bluetooth 1 GB Flash 2D imager 6 5 3 QWERTZ v2 0 EDR 1D laser Classic AZWERTY or scanner and PIM camera or 2D imager and camera MC55A0 HC WLAN 3 5 VGA 256 MB 2D imager Windows Numeric 802 1 1a b g Color RAM SE4500 DL Mobile QWERTY WPAN Bluetooth 1 GB Flash only or 2D 6 5 3 v2 0 EDR imager Classic SE4500 DL only and camera MC55NO WLAN 3 5 VGA 256 MB 1D laser Windows Numeric 802 11a b g n Color RAM scanner Mobile QWERTY WPAN Bluetooth 1 GB Flash 2D imager 6 5 3 QWERTZ v2 0 EDR 1D laser Classic AZWERTY or scanner and PIM with camera or future 2D imager configurations and camera Software Versions This guide covers various software configurations and references are made to operating system or software versions for e Adaptation Kit Update AKU version e OEM version e BT
74. dio turns off With StoneStreet One Bluetooth Stack J NOTE f there is an active Bluetooth connection between the MC55 and another Bluetooth device the MC55 will not timeout However if the user presses the Power button on the MC55 the MC55 will suspend and upon receiving data from a remote Bluetooth device the MC55 will wake from suspend mode For example Bluetooth scanner sending data to the MC55 With Microsoft Bluetooth Stack J NOTE lf there is an active Bluetooth connection between the MC55 and another Bluetooth device and there is no data activity the MC55 will timeout However if the user presses the Power button on the MC55 the MC55 will suspend and upon receiving data from a remote Bluetooth device the MC55 will wake from suspend mode For example Bluetooth scanner sending data to the MC55 Resume When the MC55 resumes Bluetooth turns on if it was on prior to Suspend Bluetooth 4 5 Using Microsoft Bluetooth Stack The following sections provide information on using the Microsoft Bluetooth stack Turning the Bluetooth Radio Mode On and Off J NOTE On devices with Windows Mobile 6 5 3 turn the Bluetooth radio on or off using the Wireless Manager Tap the Status bar and select the Connectivity icon Tap Wireless Manager Turn off the Bluetooth radio to save power or if entering an area with radio restrictions e g an airplane When the radio is off other Bluetooth devices cannot see or connect to the MC55 Tur
75. dstrap Camera Flash Camera tylus Stylus Clip Action Button Exit Window Scan Action Button Figure 1 2 MC55 Rear View Unpacking Carefully remove all protective material from the MC55 and save the shipping container for later storage and shipping Verify that you received the following e MC55 EDA e 2400 or 3600 mAh Lithium ion battery e stylus with tether installed e Screen protector installed on display window e Regulatory Guide Quick Start Guide Inspect the equipment for damage If any equipment is missing or damaged contact the Motorola Enterprise Mobility Support center immediately See page xv for contact information Prior to using the MC55 for the first time remove the protective shipping film that covers the scan window display and camera window Getting Started 1 3 Getting Started To start using the MC55 for the first time e Install a microSD card optional e Install the main battery e Charge the MC55 Power on the MC55 Installing a microSD Card MC55A0 The microSD card slot provides secondary non volatile storage The slot is located under the battery Refer to the documentation provided with the card for more information and follow the manufacturer s recommendations for use are not limited to working on an ESD mat and ensuring that the operator is properly grounded CAUTION Follow proper ESD precautions to avoid damaging the SD card Proper ESD precautions include but To install th
76. e f you suspect damage to your equipment or battery contact Motorola Enterprise Mobility support to arrange for inspection Cleaning 1 CAUTION Always wear eye protection Read warning label on compressed air and alcohol product before using If you have to use any other solution for medical reasons please contact Motorola for more information WARNING Avoid exposing this product to contact with hot oil or other flammable liquids If such exposure A occurs unplug the device and clean the product immediately in accordance with these guidelines Approved Cleanser Active Ingredients 100 of the active ingredients in any cleaner must consist of one or some combination of the following isopropyl alcohol bleach sodium hypochlorite hydrogen peroxide or mild dish soap 6 4 MC55A0 MC55N0 Enterprise Digital Assistant User Guide Harmful Ingredients The following chemicals are known to damage the plastics on the MC55 and should not come in contact with the device ammonia solutions compounds of amines or ammonia acetone ketones ethers aromatic and chlorinated hydrocarbons acqueous or alcoholic alkaline solutions ethanolamine toluene trichloroethylene benzene carbolic acid and TB lysoform Cleaning Instructions Do not apply liquid directly to the MC55 Dampen a soft cloth or use pre moistened wipes Do not wrap the device in the cloth or wipe but gently wipe the unit Be careful not to let liquid pool around the display wind
77. e Favorite by clicking on Favorite Name da Back gt lt Cancel Next o gt Figure 4 16 Connection Favorite Options Window 11 In the Favorite Name text box enter a name for this service that will appear in the Favorite window 4 18 MC55A0 MC55N0 Enterprise Digital Assistant User Guide 12 Tap Next The Connection Summary window appears 13 Tap Connect to add the service to the Favorite window and connect to the service BTExplorer e di qu 7 57 Select a Favorite or Menu gt New Connection Pu 2 ia Figure 4 17 Favorites Window Available Services J NOTE Some devices might not require a PIN This depends upon the device s authentication See the following sections for information on these services File Transfer Services J NOTE Shared folders are a security risk To transfer files between the MC55 and another Bluetooth enabled device 1 Ensure that OBEX File Transfer profile is enabled on the MC55 See Profiles on page 4 39 for more information J NOTE f favorite connections have already been created the Favorites screen displays If no favorite connections have been created the New Connection Wizard screen displays 2 Use the Connection Wizard to search for a Bluetooth device 3 Select the device and tap Next The Select Remote Service window appears 4 Select File Transfer and tap Next The Connection Favorite Options window appears 5 Tap Next The Connection Summary window
78. e MC55 into the cradle The MC55 dials the phone number and connects to the web site 5 8 MC55A0 MC55N0 Enterprise Digital Assistant User Guide Four slot Charge Only Cradle This section describes how to set up and use a Four slot Charge Only cradle with the MC55 The Four slot Charge Only cradle Provides 5 4 VDC power for operating the MC55 e Simultaneously charges up to four MC55 devices Charging Insert the MC55 into a slot to begin charging Figure 5 6 MC55 Battery Charging Battery Charging Indicators The MC55 s charge LED shows the status of the battery charging in the MC55 See Table 1 1 on page 1 6 for charging status indications The 2400 mAh battery fully charges in less than four hours and the 3600 mAh battery fully charges in less than six hours Charging Temperature Charge batteries in temperatures from 0 C to 40 C 32 F to 104 F Charging is intelligently controlled by the MC55 To accomplish this for small periods of time the MC55 or accessory alternately enables and disables battery charging to keep the battery at acceptable temperatures The MC55 or accessory indicates when charging is disabled due to abnormal temperatures via its LED See Table 1 1 on page 1 6 Accessories 5 9 Four slot Ethernet Cradle This section describes how to set up and use a Four slot Ethernet cradle with the MC55 For cradle communication setup procedures refer to the MC55 Integrator Guide The Four slot Et
79. e PIN and then tap Unlock 2 14 MC55A0 MC55NO Enterprise Digital Assistant User Guide Locking with Strong Password When the MC55 is locked the Lock screen appears Password en 2 4 10 26 Enter your password and tap Unlock You can also enter an emergency phone number R Dee Figure 2 14 Strong Password Lock Screen Enter the strong password and then tap Unlock Password Locking Setup Use the Password window to set a password to disable unauthorized access to the MC55 J NOTE f the device is configured to connect to a network use a strong difficult to figure out password to help protect network security Password cracking tools continue to improve and the computers used to crack passwords are more powerful than ever 1 Tap O gt Settings gt Lock gt Password Password eV E 416 Hint lt Password gt Hint Prompt if phone unused for 0 Minutes Password type Password Confirm Figure 2 15 Password Window 2 Select Prompt if device unused for check box to enable password protection 3 From the drop down list select a time value for the protection to take affect after non use 4 From the Password type drop down list select either Simple PIN or Strong alphanumeric 5 For a simple password enter a four digit password in the Password field For a stronger password Operation 2 15 a Enter a seven character password in the Password field strong password must contain at least
80. e Wait one minute and reinsert the MC55 in the cradle This host computer has allows the cradle to attempt another synchronization not yet closed the previous ActiveSync session Incorrect cable Ensure the correct cable Ethernet is used with the cradle configuration Communication Perform setup as described in the MC55 Integrator Guide software improperly configured MCSS ActiveSync On the MC55 tap QJ gt ActiveSync gt Tools gt Options gt ioca e Options button Then uncheck the Enable PC sync using this cormigured to accept connection check box network connection Host ActiveSync On the host computer check File gt Connection Settings gt disabled or not Allow network Ethernet Server Connection with this desktop configured to accept computer network connection During MC55 removed Replace MC55 in cradle and retransmit communication no from cradle during data transmits or communications transmitted data was incomplete MC55 has no active An icon Is visible in the status bar if a connection is currently connection active Maintenance amp Troubleshooting 6 11 Table 6 4 Troubleshooting the Four slot Ethernet Cradle Continued Symptom Cause Solution Battery is not MC55 removed Replace the MC55 in the cradle The 2400 mAh battery fully charging from the cradle too charges in less than four hours and the 3600 mAh battery fully oe charges in less than
81. e battery down until the battery release latch snaps into place 8 Re attach the handstrap Removing the microSD Card MC55A0 To remove an microSD card 1 Press the red Power button to suspend the MC55 The PowerKey Action window appears 2 Tap Safe Battery Swap The Decode LED lights red and then turns off 3 Unlatch the handstrap 4 Remove the battery 5 Lift the rubber access door 6 Slide SIM card holder door up to unlock 7 Lift SIM Card holder door 8 Liftthe microSD card holder door 9 Remove microSD card from holder 10 Close microSD card holder door Getting Started 1 9 11 Close SIM card holder door 12 Slide SIM card holder door down to lock into place 13 Close the rubber access door 14 Replace the battery 15 Re attach the handstrap Removing the microSD Card MC55N0 To remove an microSD card 1 Press the red Power button to suspend the MC55 The PowerKey Action window appears 2 Tap Safe Battery Swap The Decode LED lights red and then turns off 3 Unlatch the handstrap 4 Remove the battery Lift the rubber access door Slide the microSD card holder door to the right to unlock Lift the microSD card holder door Remove microSD card from holder o o N Bp a Close microSD card holder door 10 Slide the microSD card holder door to the left to lock 11 Close the rubber access door 12 Replace the battery 13 Re attach the handstrap Battery Management Ob
82. e cradle to begin charging A click indicates that the MC55 button release locking mechanism is enabled and the MC55 is locked in place Figure 5 8 MC55 Battery Charging CAUTION Ensure the MC55 is fully inserted in the cradle Lack of proper insertion may result in property damage or personal injury Motorola is not responsible for any loss resulting from the use of the products while driving Removing the MC55 To remove the MC55 hold back the release lever on the cradle and pull the MC55 up and out of the cradle Accessories 5 11 Release Lever Figure 5 9 Removing the MC55 Battery Charging Indicators The MC55 s charge LED indicates the status of the battery charging in the MC55 See Table 1 1 on page 1 6 for charging status indications The 2400 mAh battery fully charges in less than four hours and the 3600 mAh battery fully charges in less than six hours Charging Temperature Charge batteries in temperatures from 0 C to 40 C 32 F to 104 F Charging is intelligently controlled by the MC55 To accomplish this for small periods of time the MC55 alternately enables and disables battery charging to keep the battery at acceptable temperatures The MC55 indicates when charging is disabled due to abnormal temperatures via its LED See Table 1 1 on page 1 6 5 12 MC55A0 MC
83. e is visually indicated by the VQM icon on the status bar AE Start Ban nm VQM icon Figure C 1 VQM Icon in Status Bar The VQM icon indicates that the device is in speakerphone mode without Acoustic Echo Cancellation indicated by the gray VQM icon The audio modes and their corresponding VQM Status bar icons are Table C 1 VQM Icons Icon Description Speakerphone with Acoustic Echo Cancellation Speakerphone without Acoustic Echo Cancellation Handset with Acoustic Echo Cancellation device is in handset mode only while on a call Bluetooth headset while on a call Acoustic Echo Cancellation is not enabled for Bluetooth headsets White icon Bluetooth headset while not on a call Gray icon Changing Audio Modes Depending upon the audio mode being used the mode can be changed by tapping the VQM icon in the status bar The audio mode can only be changed only while the user is on a call The table below lists the current audio mode and the subsequent audio mode after tapping the VQM icon Table C 2 Changing Audio Modes Audio Mode before Tapping VOM Icon Audio Mode after Tapping VOM Icon Speakerphone Handset Handset Speakerphone Bluetooth headset Speakerphone When using a Bluetooth headset with BTExplorer enable the headset profile and ensure that the device is connectable Pressing the headset button pairs the headset back to the MC75A A second click of the headset button sends audio to the Bluetooth h
84. e microSD card 1 Lift rubber access door 2 Slide the SIM card holder door up to unlock 3 Lift SIM card holder door Rubber access door SIM card holder door microSD card holder door Figure 1 3 Lift SIM Slot Holder Door 4 Lift microSD card holder door 5 Insert the microSD card into card holder door ensuring that the card slides into the holding tabs on each side of the door MC55A0 MC55N0 Enterprise Digital Assistant User Guide microSD card Figure 1 4 nsert microSD Card in Holder 6 Close the card holder door and push down until it is securely into place 7 Close SIM card holder door and slide down until it locks into place 8 Close rubber access door Installing a microSD Card MC55NO The microSD card slot provides secondary non volatile storage The slot is located under the battery Refer to the documentation provided with the card for more information and follow the manufacturer s recommendations for use CAUTION Follow proper ESD precautions to avoid damaging the SD card Proper ESD precautions include but are not limited to working on an ESD mat and ensuring that the operator is properly grounded To install the microSD card 1 Lift rubber access door Rubber access door microSD card holder door Figure 1 5 Lift SIM Slot Holder Door 2 Slide the microSD card holder door to the right to unlock 3 Lift microSD card holder door 4 Insert the microSD card into card holder doo
85. e suite of Microsoft Office applications for your mobile device Organize and manage files on your device Synchronize information between the MC55 and a host computer or the Exchange Server Access on line Help topics Information Open the Wireless Jp BT Scanner Set com port to use with a Companion folder CtlPanel Bluetooth scanner AirBEAM Allows legacy customers to Adobe View pdf files Client deploy AirBEAM Smart Reader packages to devices Operation 2 9 Table 2 4 Programs on the Start Screen Continued Icon Name Description Description z Modem Link MSP Agent 4 e DEMO Table 2 5 Setting Applications Enables the MC55 to be used as a modem Remote Desktop Mobile Log onto Windows NT server type computers and use all of the programs that are available on that computer from the MC55 Enables management of the Rapid Allows the MC55 user to MC55 from an MSP Server Deployment stage a device for initial use Requires the purchase of an Client by initiating the deployment appropriate MSP client of settings firmware and license per device to suit the software Requires the level of management purchase of an MSP client functionality required license per device gt BT Explorer Icon Name Description Name Description Clock amp Lock Alarms 1 set at specified days and times of a week Home Cu
86. e that these windows also appear upon cold boot Calibrating the Screen J NOTE The Calibration screen can be accessed by pressing Blue key then Backspace key To calibrate the screen so the cursor on the touch screen aligns with the tip of the stylus 1 Remove the stylus from its holder on the side of the MC55 2 Carefully press and briefly hold the tip of stylus on the center of each target that appears on the screen 3 Repeat as the target moves around the screen then tap the screen to continue Checking Battery Status J NOTE To check battery status remove the MC55 from any AC power source cradle cables etc To check the charge status of the main battery in the MC55 tap O gt Settings gt System gt Power to display the Power window To save battery power tap the Advanced tab and set the MC55 to turn off after a specified number of minutes 1 8 MC55A0 MC55N0 Enterprise Digital Assistant User Guide Replacing the Battery 1 Press the red Power button to suspend the MC55 The PowerKey Action window appears 2 Tap Safe Battery Swap The Decode LED lights red and then turns off 3 Unlatch the handstrap 4 Use finger or stylus to slide the battery latch to the right releasing the battery The battery ejects slightly Battery Latch Figure 1 8 Removing the Battery 5 Liftthe battery from the MC55 6 Insert the replacement battery bottom first into the battery compartment in the back of the MC55 7T Press th
87. eadset Technical Specifications C 3 If the MC75A and the Bluetooth headset are un paired there is no way to go back to the Bluetooth headset using the VQM icon The only way to reconnect the Bluetooth headset to the device is by using the BT Explorer application If the user taps the VQM icon when a wired headset is connected to the MC75A the audio mode does not change The audio continues to get routed to the wired headset If the user taps the VOM icon while not on a call there is not change to the audio mode To view the VOM versions numbers tap O s File Manager Navigate to the Windows folder and search for VQMAudioNotify exe file A dialog box displays listing the versions numbers VQM Audio Control Ci VQM Version 2 6 0 0 FILE Versions AC 2 6 0 5 Figure C 2 VQM Audio Control Dialog Box Voice Packet Prioritization IP soft phones transmit voice packets in the same manner as any other application that sends data over the network On a network with different types of traffic voice packets are given the same priority as any other traffic and therefore may be subject to delays WiFi Multi media WMM is a solution to this problem WMM is a specification that supports prioritizing traffic and higher priority packets can be given preferential treatment To make use of WMM the devices that generate traffic must mark their packets as high or normal priority in a field in the IP packet called Differentiated Servic
88. ectable 1 Tap and hold on OBEX Object Push and select Connect The OBEX Object Push window appears Bluetooth 4 25 BTExplorer e Gu 10 21 OBEX Object Push Select Connection Parameters MA Address 0015 099CB6 Device Name Service Name hi Connection Parameters Action tienne Object None Selecte 2 Inthe Action drop down list select Swap Contact Information 3 Tap The Select Contact Entry window appears 4 Select a contact to send to the other device 5 Tap OK 6 Tap OK to swap contacts with the other device and display a confirmation dialog box on the other device to accept the contact 7 Tap Ok Fetching a Contact To fetch a contact from another device J NOTE Prior to sending and receiving contacts a default contact must be set up before attempting to send a contact Ensure that the MC55 is connectable 1 Tap and hold on OBEX Object Push and select Connect The OBEX Object Push window appears BTExplorer eo q Gi 3 46 OBEX Object Push Select Connection Parameters Address 00157099CB6 Device Name Service Name Connection Parameters Action ECC Object ba Pay Fi gure 4 27 OBEX Object Push Window 2 Inthe Action drop down list select Fetch Contact information 3 Tap OK The contact on the other device is copied 4 26 MC55A0 MC55N0 Enterprise Digital Assistant User Guide Sending a Picture To send a picture to another de
89. ection Wizard to search for a Bluetooth device 4 Select the device and tap Next 5 Select the OBEX Object Push service and tap Next The Connection Favorite Options window appears 6 Tap Next The Connection Summary window appears 7 Tap Connect The OBEX Object Push window appears 8 Inthe Action drop down list select one of the following options Send Contact Information Swap Contact Information Fetch Contact Information or Send a Picture 4 24 MC55A0 MC55NO Enterprise Digital Assistant User Guide Sending a Contact To send a contact to another device J NOTE Prior to sending and receiving contacts a default contact must be set up before attempting to send a contact 1 Tap and hold on OBEX Object Push and select Connect BTExplorer e d4 Gi 10 21 OBEX Object Push Select Connection Parameters lt Address 00157099CB6 Device Name Service Name Connection Parameters Action CE BUTS HET I 2 Inthe Action drop down list select Send Contact Information 3 Tap El 4 Select a contact to send to the other device 5 Tap OK 6 Tap OK to send the contact to the other device and display a confirmation dialog box on the other device to accept the contact A Send Contact dialog appears 7 Tap Ok Swapping Contacts To swap contacts with another device J NOTE Prior to swapping contacts a default contact must be set up before attempting to send a contact Ensure that the MC55 is conn
90. entation for help discoverable mode When trying to The phone Manually delete the pairing device and name from the phone connect a Bluetooth remembers the Refer to the phone s user documentation for instructions phone and MC55 the name and address phone thinks a of the MC55 it last previously paired paired with via the MC55 is used Bluetooth radio Maintenance amp Troubleshooting 6 9 Single slot USB Cradle Table 6 3 Troubleshooting the Single slot USB Cradle Symptom Possible Cause Action LEDs do not light Cradle is not Ensure the power cable is connected securely to both the when MC55 or spare receiving power cradle and to AC power battery is inserted MC55 is not seated Remove and re insert the MC55 into the cradle ensuring it is firmly in the cradle firmly seated Spare battery is not Remove and re insert the spare battery into the charging slot seated firmly inthe ensuring it is firmly seated cradle MC55 battery is not MC55 was removed Ensure cradle is receiving power Ensure MC55 is seated charging e i correctly Confirm main battery is charging under 9 gt Settings unplugged from AC System Power The 2400 mAh battery fully charges in less than four hours and the 3600 mAh battery fully charges in less power too soon than six hours Battery is faulty Verify that other batteries charge properly If so replace the faulty battery The MC55 is
91. ep sounds by default to indicate the bar code was decoded successfully Note that when the MC55 is in Pick List Mode the imager does not decode the bar code until the crosshair or aiming dot touches the bar code HI six Figure 3 4 mager Aiming Pattern Bar Code Centered lic Correct Incorrect Figure 3 5 mager Aiming Pattern Bar Code Not Centered TIT UI Maa TU Decoded Not Decoded Figure 3 6 Pick List Mode with Multiple Bar Codes in Aiming Pattern 4 Release the scan button J NOTE Imager decoding usually occurs instantaneously The MC55 repeats the steps required to take a digital picture image of a poor or difficult bar code as long as the scan button remains pressed Data Capture 3 5 Using the RS507 Hands free Imager An RS507 Hands free Imager can be used with the MC55 to capture bar code data To set up the MC55 and RS507 1 2 6 7 Tap O gt BTScannerCtlPanel icon Select the BT Scanner checkbox and then select the appropriate Com port from the drop down list Tap Save and Exit Tap O s Display BD Address icon A bar code displays Point the RS507 to the bar code The RS507 reads the bar code and begins pairing with the MC55 If required enter PIN 12345 Launch a scanning enabled application Point the RS507 at a bar code to read the bar code data Refer to the RS507 Hands free Imager Product Reference Guide for more information Digital Camera Scanning
92. er 225 1 2 3 4 5 e 7 8 9 0 Tab aj wo e cJ taf val uf id ouf eJ Ll CAP aj s d fJ a ha id Kk UJ ia Shift 2 x c v b ndm J J J cafa Af e yE M enu Figure 4 34 PIN Code Request Window 2 Inthe PIN Code text box enter the same PIN entered on the device requesting the bond The PIN must be between 1 and 16 characters 3 Inthe Device Name text box edit the name of the device requesting the bond if desired 4 Tap OK to create the bond The MC55 can now exchange information with the other device Bluetooth Settings Use the BTExplorer Settings window to configure the operation of the BTExplorer application Tap Menu gt Settings Device Info Use Device Info to configure the MC55 s Bluetooth connection modes Table 4 3 Device Info Data Item Description Device Name Displays the name of the MC55 Discoverable Mode Select whether or not the MC55 is discoverable by other Bluetooth devices Connectable Mode Select whether or not the MC55 is connectable by other Bluetooth devices Services J NOTE Ensure that the MC55 is discoverable and connectable when remote devices use MC55 services Use Services to add or delete Bluetooth services Bluetooth 4 33 BTExplorer ex On 8 09 BTExplorer Settings Currently Installed Local Services Service Type OBEX Object Push 1 OBEX Object Push Personal Area Networkin Personal Area Ne Serial Port 1 Serial Port To add a service
93. er 2 Operation MFOQUCLION BASA ANA AA AA AN AN AA 2 1 PINOT SCO AA ANA 2 1 HONG GN AA OI 2 1 Seed SOIC CIN AA ANA ee 2 3 DAS DI a NAA Om 2 4 NE SE RE 2 6 SE TRS CON ca AA AA AA AA 2 6 Ss NER UR RUE HRRER 2 11 Stant Screen LA Sr sn se ne AAP AG AA 2 11 LE 20000 MAPPING te ana T 2 12 LOCKING MOSS AA AP 2 13 Locking without PIN OF Password sen ete arcanes aies literie seit add 2 13 Locking with Simple PINS UR 2 13 Locking with Strong PASS NOIRE em ni 2 14 Password Locking Setup aaa aan 2 14 Batey Slams MACAUS serar EE AAP AA AA 2 15 Battery Reserve Options a 2 16 Main Battery Temperature Notifications enne 2 16 BAS CA LAN A AA 2 17 LED WANG AON CS DA Gaga OUT 2 19 Re CUNO ROM SO aa ama mO AAAH 2 19 Performing a Warm Boot ccccccccssccccseeceseecceneeceucecceeenseeecsueeesueecsueesseeensaeesseesensaeessusesseeees 2 20 P rORIAO Cold BOO aa AA TTE 2 20 WV IG NOST a EE E 2 20 uitae IN S E UTILE 2 21 SUS AA 2 21 EONS DAA RSR 2 22 Using VOIS OVER ae en en E Eo a be an een 2 22 Interactive Sensor Technology amsn eau aan is ne 2 23 OMC Management nanaman NINANG E a ne ee de tt 2 23 BIEN NEL A et eee eee 2 23 CS reall DEO aka SE went 2 23 Bicis EG qiie 8 AO a L 2 24 Chapter 3 Data Capture igireejeio gr
94. erties on a service under the Services tab J NOTE Touse PIN Code select Authenticate or Authenticate Encrypt from the Service Security drop down list on each local service Table 4 14 Security Data Item Description Use PIN Code Incoming Select for automatic use of the PIN code entered in the PIN Code text Connection box It is recommended not to use this automatic PIN code feature See Security on page 4 2 for more information PIN Code Enter the PIN code Encrypt Link On All Outgoing Select to enable or disable encryption on all outgoing connections to Connections other Bluetooth devices Discovery Use Discovery to set and modify discovered devices BTExplorer a On 8 09 BTExplorer Settings Device Discovery Settings Inquiry Length MEET Name Discovery Mode Automatic 7 Discovered Devices Delete Link Key Services Security Discovery Virtual eo w Cancel Figure 4 39 BTExplorer Settings Discovery 4 38 MC55A0 MC55NO Enterprise Digital Assistant User Guide Table 4 15 Discovery Data Item Description Inquiry Length Sets the amount of time the MC55 takes to discover Bluetooth devices in the area Name Discovery Mode Select either Automatic or Manual to automatically attempt to discover a Bluetooth device s name after finding the device Discovered Devices Delete Deletes all discovered devices and link keys from memory Devices Discovered Devices Delete Removes all pairing fro
95. es Code Point DSCP The wireless infrastructure which must be configured to support WMM gives a higher priority to packets that have been marked as high priority through DSCP marking by the devices that generate traffic VQM detects if there is an ongoing Voice over WiFi VoWiFi call and if so marks outgoing voice packets Only outgoing voice packets can be marked The incoming voice packets have already been through the network So it makes no sense to mark them as high priority using DSCP This enables WMM compatible wireless infrastructure to treat the voice packets preferentially This results in fewer delays for voice packets which in turn improves the call quality Acoustic Echo Cancellation Acoustic Echo occurs during a voice call when the audio from the earpiece enters the microphone of the same device This results in the person at the other end hearing back a delayed version of his her own voice Echo Needless to say Echo is not desirable and needs to be suppressed This is the functionality performed by the Acoustic Echo Canceller AEC There are two approaches to suppressing the Echo Turn the Acoustic Echo Canceller AEC on permanently This approach is not very efficient because the device consumes more power when the AEC is on Turn the Acoustic Echo Canceller AEC on only when there is an ongoing call VQM follows the second of the two approaches mentioned above VQM automatically turns on the Acoustic
96. evice used to scan bar code symbols and produce a digitized pattern that corresponds to the bars and spaces of the symbol Its three main components are 1 Light source laser or photoelectric cell illuminates a bar code 2 Photodetector registers the difference in reflected light more light reflected from spaces 3 Signal conditioning circuit transforms optical detector output into a digitized bar pattern SDK Software Development Kit Shared Key Shared Key authentication is an algorithm where both the AP and the MU share an authentication key SID System Identification code An identifier issued by the FCC for each market It is also broadcast by the cellular carriers to allow cellular devices to distinguish between the home and roaming service Soft Reset See Warm Boot Space The lighter element of a bar code formed by the background between bars Glossary 7 Specular Reflection The mirror like direct reflection of light from a surface which can cause difficulty decoding a bar code Start Stop Character A pattern of bars and spaces that provides the scanner with start and stop reading instructions and scanning direction The start and stop characters are normally to the left and right margins of a horizontal code Subnet A subset of nodes on a network that are serviced by the same router See Router Subnet Mask A 32 bit number used to separate the network and host sections of an IP address A custom subnet mask
97. g system Figure B 3 AZERTY Keypad Configuration B 6 MC55A0 MC55NO Enterprise Digital Assistant User Guide Figure B 4 QWERTZ Keypad Configuration Table B 3 Aloha numeric Keypad Descriptions Key Blue Key Orange Key Talk Start Menu Action Press and release the Blue key once to activate this mode temporarily followed by another key This displays the following icon at the bottom of the screen until a second key is pressed Press and release the Blue key twice to lock this mode This displays the following icon at the bottom of the screen 5 Press and release the Blue key a third time to unlock Accesses the secondary layer of characters and actions shown on the keypad in orange Press and release the Orange key once to activate this mode temporarily followed by another key This displays the following icon at the bottom of the screen until a second key is pressed O Press and release the Orange key twice to lock this mode This displays the following icon at the bottom of the screen C Press and release the Orange key a third time to unlock Use this key in conjunction with the Blue key to instantly display the Start menu from any application without tapping the screen This function is user programmable To use a key as an application key APP key on the keyboard create and install a new keyboard remap table However
98. g the suspend mode is pressed application is active APPENDIX A TECHNICAL SPECIFICATIONS MC55 Technical Specifications The following tables summarize the MC55 s intended operating environment and technical hardware specifications MC55 Table A 1 MC55 Technical Specifications Item Description Physical Characteristics Dimensions 2400 mAh battery Height 14 7 cm 5 78 in Width 7 7 cm 3 03 in Depth 2 7 cm 1 06 in 3600 mAh battery Height 14 7 cm 5 78 in Width 7 7 cm 3 03 in Depth 2 8 cm 1 10 in Weight 315 g 11 1 oz with 2400 mAh battery 338 g 11 9 oz with 3600 mAh battery Display Pentile 3 5 VGA with backlight TFT LCD 65k colors 480 W x 640 H 650 Nits Touch Panel Glass analog resistive touch Backlight LED backlight Battery Rechargeable Lithium lon 3 7V 2400 or 3600 mAh Smart battery Backup Battery NiMH battery rechargeable 18 mAh 2 4 V not user accessible Expansion Slot User accessible microSD slot Up to 32 GB Table A 1 Item A 2 MC55A0 MC55NO Enterprise Digital Assistant User Guide MC55 Technical Specifications Continued Description Network Connections Notification Keypad Options Audio Performance Characteristics CPU Operating System Memory Interface Communications Output Power User Environment Operating Temperature Storage Temperature Charging Temperature Humidity Drop Specification Tumble Electrostatic Disc
99. gurable generic format 5 to 50 in 127 to 1270 mm sec bi directional Generic Raw Data Buffered unbuffered Tracks 1 and 3 210 bpi Track 2 75 and 210 bpi autodetect 32 to 122 F 10 to 50 C 40 to 158 F 40 to 70 C 596 to 9596 non condensing 4 ft 1 22 m drops to concrete 15 kV air 8 KV contact Table A 9 Vehicle Cradle Technical Specifications Feature Dimensions Weight Power Operating Temperature Storage Temperature Charging Temperature Humidity Drop Electrostatic Discharge ESD Description Height 10 4 cm 4 09 in Width 11 1 cm 4 37 in Depth 6 9 cm 2 72 in 240 g 8 47 oz 9 32 VDC 20 C to 50 C 4 F to 122 F 40 C to 70 C 40 F to 158 F 0 C to 40 C 82 C to 104 F 10 to 95 non condensing 76 2 cm 30 0 in drops to vinyl tiled concrete at room temperature 15 kV air 8 kV contact A 10 MC55A0 MC55NO Enterprise Digital Assistant User Guide Cables Table A 10 USB Charging Cable Technical Specifications Feature Length Input Voltage Operating Temperature Storage Temperature Humidity Electrostatic Discharge ESD Description 161 9 cm 63 74 in 5 4 VDC 10 C to 50 C 14 F to 122 F 40 C to 70 C 40 F to 158 F 10 to 95 non condensing 15 kV air 8 kV contact Table A 11 Charge Only Cable Technical Specifications Feature Length Input Voltage Operating Temperature St
100. h to the Internet or a network For more information on network bridging see Windows Help on your computer The instructions below are for computers that support the Windows XP SP2 or later version operating system 1 Ensure that Bluetooth is enabled and discoverable on both devices 2 Ensure that the two devices are within 30 feet 10 meters of one another 3 On the computer click gt Settings gt Control Panel 4 Double click Bluetooth Devices 5 On the Options tab select the Turn discovery on and Allow Bluetooth devices to connect to this computer checkboxes MC55A0 MC55N0 Enterprise Digital Assistant User Guide Bluetooth Devices Devices Options COM Ports Hardware Discover To allow Bluetooth devices to find this computer select the following check bos ity To protect your privacy tum on discovery only when you Want Bluetooth device to find this computer Connections Use these settings to contral whether Bluetooth device can connect to this computer Allow Bluetooth devices to connect to this computer Alert me when a new Bluetooth device wants to connect Show the Bluetooth icon in the notification area Learn more about Bluetooth settings Restore Defaults Figure 4 9 Computer Bluetooth Devices Window 6 On the COM Ports tab click Add 7 Select the Incoming device initiates the connection option then click OK Note the number of the COM port that was added 8 Click OK
101. harge ESD Sealing Full speed USB host or client Bluetooth and WiFi USB host mode available with appropriate cables only LED and audible alert 26 key numeric 44 key QWERTY 44 key AZERTY 44 key QWERTZ PIM available on the MC55NO in a future release Speaker microphone receiver for handset mode use and Bluetooth audio headsets Marvell PXA 320 processor at 806 MHz Microsoft Windows Mobile 6 5 3 Classic 256 MB RAM 1 GB Flash USB 1 1 Full speed USB 5 VDC 500 mA max 10 C to 50 C 14 F to 122 F 40 C to 70 C 40 F to 158 F 32 F to 104 F 0 C to 40 C 95 non condensing Multiple 1 8 m 6 ft drops per MIL STD 810G specifications 1000 0 5 m 1 6 ft tumbles 2000 drops per IEC tumble specifications 15kVdc air discharge 8kVdc direct discharge 8kVdc indirect discharge IP64 per IEC sealing specifications Wireless LAN Data and Voice Communications Wireless Local Area Network WLAN radio Data Rates Supported Operating Channels MC55A0 Tri mode IEEE 802 1 1a b g MC55N0 Quad mode IEEE 802 1 1a b g n 1 2 5 5 6 9 11 12 18 24 36 48 and 54 Mbps Chan 8 165 5040 5825 MHz Chan 1 13 2412 2472 MHz Chan 14 2484 MHz Japan only actual operating channels frequencies depend on regulatory rules and certification agency Specifications A 3 Table A 1 MC55 Technical Specifications Continued Item Description Security Security Modes
102. hernet cradle e Provides 5 4 VDC power for operating the MC55 e Connects the MC55 up to four to an Ethernet network e Simultaneously charges up to four MC55 devices Charging Insert the MC55 into a slot to begin charging 100 Figure 5 7 MC55 Battery Charging Battery Charging Indicators The MC55 s charge LED shows the status of the battery charging in the MC55 See Table 1 1 on page 1 6 for charging status indications The2400 mAh battery fully charges in less than four hours and the 3600 mAh battery fully charges in less than six hours Charging Temperature Charge batteries in temperatures from 0 C to 40 C 32 F to 104 F Charging is intelligently controlled by the MC55 To accomplish this for small periods of time the MC55 alternately enables and disables battery charging to keep the battery at acceptable temperatures The MC55 indicates when charging is disabled due to abnormal temperatures via its LED See Table 1 1 on page 1 6 5 10 MC55A0 MC55NO Enterprise Digital Assistant User Guide VCD5000 Vehicle Cradle This section describes how to use a VCD5000 vehicle cradle with the MC55 For cradle installation and communication setup procedures refer to the MC55 Integrator Guide Once installed in a vehicle the cradle e holds the MC55 securely in place e provides power for operating the MC55 e re charges the battery in the MC55 Charging the MC55 Battery Insert the MC55 into the vehicl
103. ies and automatically programs the modem and adjust its operating parameters to comply with the telephone network in the selected country Connection Setup AC Line Cord Ethernet Hub USB Port Phone Port Ethernet Power Port Figure 5 3 Connection Setup Modem USB Ethernet NJI Figure 5 4 Connection Switch Accessories 5 7 Indicators Spare Battery Ethernet Modem LED Speed LED Link LED Charging LED Figure 5 5 ndicators e Spare Battery Charging LED Indicates the charging status of the spare battery e Ethernet Modem LED Blink whenever Ethernet or modem connectivity is established e Speed LED green Indicates that the transfer rate is 100 Mbps When it is not lit it indicates that the transfer rate is 10 Mbps e Link LED yellow Blinks to indicate activity or stays lit to indicate that a link is established When it is not lit it indicates there is no link Operation J NOTE The CRD5500 1000XR does not support hot swapping between operational modes After moving the switch into a different position remove the MC55 from the cradle and then re insert into the cradle Ethernet Connection Place the Connection switch on the bottom of the cradle to the Ethernet position Place the MC55 into the cradle To test the connection tap O gt Programs gt Internet Explorer Enter a web address Modem Connection Place the Connection switch on the bottom of the cradle to the Modem position Place th
104. ility and durability of touch screen displays To remove the screen protector lift the corner using a thin plastic card such as a credit card then carefully lift it off the display Lift Screen Protector Corner BT SER Figure 6 1 Removing the Screen Protector A CAUTION Do not use a sharp object to remove the protector Doing so can damage the display J NOTE Not using a screen protector can affect warranty coverage To purchase replacement protectors contact your local account manager or Motorola Inc These include screen protector installation instructions Part number KT 67525 01R Screen Protector 3 pk Battery Safety Guidelines e The area in which the units are charged should be clear of debris and combustible materials or chemicals Particular care should be taken where the device is charged in a non commercial environment e Follow battery usage storage and charging guidelines found in the user s guide e Improper battery use may result in a fire explosion or other hazard Maintenance amp Troubleshooting 6 3 e To charge the mobile device battery the battery and charger temperatures must be between 32 F and 104 F 0 C and 40 C e Do not use incompatible batteries and chargers Use of an incompatible battery or charger may present a risk of fire explosion leakage or other hazard If you have any questions about the compatibility of a battery or a charger contact Motorola Enterprise Mobility
105. ing Recording stops when you press the Enter button again Viewing Photos and Videos To view photos and video clips 1 Tap O gt Programs gt Pictures amp Videos icon 2 Tap the picture or video clip to view 3 8 MC55A0 MC55N0 Enterprise Digital Assistant User Guide CHAPTER 4 BLUETOOTH Introduction Bluetooth equipped devices can communicate without wires using frequency hopping spread spectrum FHSS radio frequency RF to transmit and receive data in the 2 4 GHz Industry Scientific and Medical ISM band 802 15 1 Bluetooth wireless technology is specifically designed for short range 30 feet 10 meters communication and low power consumption MC55s with Bluetooth capabilities can exchange information e g files appointments and tasks with other Bluetooth enabled devices such as phones printers access points and other mobile computers To use the MC55 as a modem create a dial up modem connection between a computer and MC55 TheMC55 with Bluetooth technology uses either the StoneStreet Bluetooth stack or the Microsoft Bluetooth stack To write an application that uses the StoneStreet One Bluetooth stack APIs refer to the Enterprise Mobility Developer Kit EMDK Help Adaptive Frequency Hopping Adaptive Frequency Hopping AFH is a method of avoiding fixed frequency interferers and can be used with Bluetooth voice All devices in the piconet Bluetooth network must be AFH capable in order for AFH to wo
106. ing Amber Charging error Cables This section describes how to set up and use the cables The cables are available with a variety of connection capabilities The following communication charge cables are available e USB Charging cable e Provide the MC55 with operating and charging power when used with the Motorola approved power supply e Synchronize information between the MC55 and a host computer With customized or third party software it can also synchronize the MC55 with corporate databases e Charge Only cable e Provide the MC55 with operating and charging power when used with the Motorola approved power supply e Auto Charge cable e Provide the MC55 with operating and charging power when used with the Motorola approved power supply Battery Charging and Operating Power The communication charge cables can charge the MC55 battery and supply operating power To charge the MC55 battery 1 Connect the communication charge cable power input connector to the Motorola approved power source 2 Slide the bottom of the MC55 into the connector cup end of the communication charge cable and gently press in until it latches into the MC55 3 Slide the two locking tabs up until they both lock into position 5 14 MC55A0 MC55NO Enterprise Digital Assistant User Guide CL CT Locking Tab Figure 5 11 Cable Cup Locking Tabs The MC55 amber Charge LED indicates the MC55 battery charging status The 2400 mAh standard b
107. inking Amber MC55 is charging 1 blink every 2 seconds Solid Amber Charging complete Note When the battery is initially inserted in the MC55 the amber LED flashes once if the battery power is low or the battery is not fully inserted Getting Started 1 7 Table 1 1 LED Charge Indicators Continued Charging Battery Status LED Indication Fast Blinking Amber Charging error e g 2 blinks second e Temperature is too low or too high e Charging has gone on too long without completion typically eight hours Single Blink Amber when Battery depleted Power button pressed Blinking Amber when Battery over temperature condition Power button pressed Charging Spare Batteries See Chapter 5 Accessories for information on using accessories to change spare batteries Charging Temperature Charge batteries in temperatures from 0 C to 40 C 32 F to 104 Note that charging is intelligently controlled by the MC55 To accomplish this for small periods of time the MC55 or accessory alternately enables and disables battery charging to keep the battery at acceptable temperatures The MC55 or accessory indicates when charging is disabled due to abnormal temperatures via its LED See Table 1 1 Powering On the MC55 After inserting the battery or when turning the MC55 on for the first time the splash screen displays for about a minute as the MC55 initializes its flash file system then the calibration window appears Not
108. ion Favorite Options window appears 7 To end the session tap the ActiveSync icon in the Favorite window and select Disconnect from the pop up window Personal Area Network Services J NOTE This profile supports Ad hoc and PAN User Network Access Profile is not supported Bluetooth 4 29 Connect two or more Bluetooth devices to share files collaborate or play multi player games To establish a Personal Area Network connection 1 Ensure that the Personal Area Networking profile is enabled on the MC55 See Profiles on page 4 39 for more information 2 Use the Connection Wizard to search for a Bluetooth device 3 Select the device and tap Next The Connection Favorite Options window appears 4 Tap Next The Connection Summary window appears 5 Tap Connect The MC55 connects to the Bluetooth device A2DP AVRCP Services A2DP AVRCP is used to connect to a high quality stereo headset 1 o o ND a 11 12 13 14 15 Ensure the MC55 is connectable required when automatic re connect is initiated See Device Info on page 4 32 Ensure that the remote Bluetooth device is in discoverable mode See the devices user manual for instructions Ensure that the A2DP AVRCP profile is enabled on the MC55 See Profiles on page 4 39 for more information Tap Menu gt Settings gt Services Tap Add button Select Advanced Audio Distribution Services Tap OK The Edit Local Services window appears Tap OK twice
109. ioning file that includes the following entry characteristic type HKLM Hardware DeviceMap KYBD gt parm name RedKeyOverride value yy datatype integer gt where yy is the new APP key code Provision the file to the MC55 to send an APP key code instead of the original key code upon pressing the red phone key Refer to the MC55A0 MC55NO Integrator Guide for information on creating XML provisioning files Activates the scanner imager in a scan enabled application Moves up one item Moves up down item Moves left one item Moves right one item Keypads B 15 Table B 7 MC55 PIM Keypad Descriptions Continued Key Description Soft Keys Accesses the command or menu above it on the screen C C Enter Executes a selected item or function OK Use this key as an OK or close button Special Character Key J NOTE Special characters are only available on the alpha numeric keypad configurations To add special characters using the MC55 key type the related character first then press the Orange twice followed by the P key Continue pressing the key until the special character displays To modify an existing character move the cursor to the right of the character then press the Orange key twice and then press the au key until the special character replaces the original character Table B 8 lists the special characters you can generate Table B 8 Special Characters Key Special Characters
110. ist file list message list calendar appointments list and more When finger scrolling swipe or flick your finger on the screen To scroll down swipe your finger upward on the screen To scroll up swipe your finger downward on the screen To auto scroll flick your finger upward or downward on the screen Touch the screen to stop scrolling Home Screen The default home screen on the MC55 is the Windows Mobile Home screen The Home screen contains a Status Bar at the top of the screen and a Tile Bar at the bottom of the screen The Home screen is scrollable and contains a list of application plug ins and an Information Status bar The Information Status bar highlights the application plug in that is under it and provides additional information 2 2 MC55A0 MC55N0 Enterprise Digital Assistant User Guide Status Bar e 4 m 1 45 music getting started Tn DataWedge Stopped Home Screen lic 45 i 11 22 10 b Wi Fi Public ENG alendar Tile Bar Er C Open the Start Menu Jl Tie Figure 2 1 Windows Mobile Home Screen Touch and hold the screen with your finger and move the Home screen up and down As the application names move under the Information Status bar information relevant to that application appear in the bar 4e am 1 32 Wi Fi Public e mail calendar Figure 2 2 Moving Today Screen You can also touch and hold the Information Status bar and move it up and down over an application name Remove
111. its or communications transmitted data was _ incomplete Incorrect cable See the system administrator configuration Communication Perform setup as described in the MC55 Integrator Guide software is not installed or configured properly Trigger Handle Table 6 9 Trigger Handle Problem Solution Remove the MC55 from the Trigger Handle and reinsert MC55 is not attached properly to the Trigger Handle and is not making contact with the connector scan line does not appear when trigger is pressed MC55 does not contain a scanning Load a scanning application on the application MC55 Refer to the MC55A0 NO Integrator Guide scanning application is not active Start the scanning application 6 14 MC55A0 MC55NO Enterprise Digital Assistant User Guide Table 6 9 Trigger Handle Continued Problem Cause Solution MC55 battery does not Trigger Handle is not properly seated Remove the Trigger Handle from the charge when Trigger Handle in the cradle cradle and reinsert is placed in a cradle Power is not available to the cradle Ensure that power connections to the m cradle are connected properly Cannot print to printer Printer cable not connected properly Ensure cable is connected properly to the printer and Trigger Handle MC55 does not wake from The trigger only wakes the MC55 from Press a key on the MC55 to wake from suspend mode when trigger the suspend mode if a scannin
112. les 5 13 using four slot charge only cradle 5 8 using four slot Ethernet cradle 5 9 using four slot spare battery charger 5 12 using single slot USB cradle 5 3 using vehicle cradle 5 10 battery ICON 2 5 2 15 BIDSIOO IAE aa GANG Heese eeeeareeeees 4 1 adaptive frequency hopping 4 1 DOMGING eee aunt pREES ope BET ANA BO i 4 30 deleting bonded device 4 31 SET GIE LUS soprogi MAE 87x amp Xs ko S dod PR NA 4 2 UOO rr 4 5 4 14 turningon 4 5 4 14 bluetooth communicating icon 2 4 Index 2 MC55A0 MC55NO Enterprise Digital Assistant User Guide disabled icon 2 4 discovering devices 4 6 4 15 enabled icon 2 4 turning on and off 4 5 4 14 bonding Bluetooth 4 30 boot CONG ohn doe oe eet arene we ere be 2 19 2 20 4 4 Warm aaa 2 19 2 20 4 4 snl cq XV buttons cle D PP m 2 21 IUNCLON Pr 2 21 DOME rien r a dieogo 9 a dpt bas a rod 2 20 2 21 ze m wae ob pare eee eae een be ee ee 2 21 up and down 2 21 C CAD AA 5 13 auto charge cable 5 1 Connecting 3 umane eae n no ewe eae at 5 13 eye 610
113. les on page 4 39 for more information 3 Use the Connection Wizard to search for a Bluetooth headset 4 Select the device and tap Next 5 Select the Headset service name and select Connect The MC55 connects to the headset Refer to the headset user manual for instructions on communicating with a Bluetooth device J NOTE When using a Bluetooth headset with Headset Services you cannot accept or end a call from the headset You must accept or end a call on the MC55 6 Press the communication button on the headset This routes both system and WAN call audio to the headset 7 When acall is received on the MC55 tap the Accept button to answer the call 8 Press the communication button on the headset to route the audio back to the MC55 Serial Port Services Use the wireless Bluetooth serial port connection as you would a physical serial cable connection Configure the application that will use the connection to the correct serial port To establish a serial port connection 1 Use the Connection Wizard to search for a Bluetooth serial device 2 Select the device and tap Next The Connection Favorite Options window appears 3 In the Local COM Port drop down list select a COM port 4 Tap Finish ActiveSync Using Serial Port Services J NOTE By default COM ports COM5 COM9 COM11 COM21 COM22 and COM23 are Bluetooth virtual ports If an application opens one of these ports the Bluetooth driver activates and guides you through a
114. m remote Bluetooth devices and makes them all Linked Keys un trusted Virtual COM Port Virtual COM Port defines which COM ports BTExplorer attempts to use for virtual COM ports Check the appropriate checkbox to use the port as a virtual COM port When finished choose Apply to enforce changes or Revert to restore the original settings Table 4 16 Virtual COM Port Data Item Description COM5 Bluetooth Enable or disable COM Port 5 COMS Bluetooth Enable or disable COM Port 9 COM 1 Bluetooth Enable or disable COM Port 11 COM21 Bluetooth Enable or disable COM Port 21 COM22 Bluetooth Enable or disable COM Port 22 COM23 Bluetooth Enable or disable COM Port 23 HID Use HID to select The Human Interface Device Profile programming interface defines the protocols and procedures to be used to implement HID capabilities Provides support for devices such as mice joysticks keyboards Table 4 17 HID Data Item Description Enable Key Repeat Enables key repeat functionality Delay To increase key repeat delay drag the Delay slider to the right To decrease key repeat delay drag the Delay slider to the left Rate To increase key repeat speed drag the Rate slider to the left To decrease key repeat speed drag the Rate slider to the right Bluetooth 4 39 Profiles Use Profile to load or remove Bluetooth services profiles If a profile is not used it can be removed to save memory 1 Tap a check box next to the pr
115. mall periods of time the MC55 or accessory alternately enables and disables battery charging to keep the battery at acceptable temperatures The MC55 or accessory indicates when charging is disabled due to abnormal temperatures via its LED See Table 1 1 on page 1 6 and Table 5 2 Accessories 5 5 Table5 2 Spare Battery LED Charging Indicators Spare Battery LED on cradle Indication Off Battery is not charging battery is not inserted correctly in the cradle cradle is not powered Slow Blinking Amber Spare battery is charging Solid Amber Charging complete Fast Blinking Amber Charging error 5 6 MC55A0 MC55NO Enterprise Digital Assistant User Guide Single slot Ethernet Modem USB Cradle The CRD5500 1000XR cradle provides connection to a host computer using USB a dial up network using the modem or an Ethernet network Refer to the MC55 Integrator Guide for information on setting up the cradle Country Settings The modem defaults to operation with US telephone networks To operate the modem with other country telephone networks it must be configured using an application on the MC55 Download the Cradle Modem Country Configurator Application Software for MC55xx package from the Motorola Support Central web site http www motorola com enterprisemobility support Following the instructions with the software package to install the application on the MC55 The application includes country selections for all supported countr
116. messages were received be displayed e Indicates that the backup battery is very low Indicates that a wireless stereo headset is a connected to the MC55 Connectivity um Connection is active is not active dani Synchronization is occurring Wi Fi available Q p Audio A All sounds are on Li sounds are off Qmm Battery C Battery is charging Battery has a full charge ir Battery has a high charge Battery has a medium charge Battery has a low charge Battery has a very low charge Tap the Status Bar to display an icon bar Tap an icon to get additional notification or status information 2 6 MC55A0 MC55N0 Enterprise Digital Assistant User Guide e t CE 5 19 FN I KH Icon Bar pictures MUSIC Clock Set date and time 5 19 sx Wi Fi Off Figure 2 8 con Bar Table 2 3 Task Tray Icons Name Description Icon Magnify Enlarges the screen Notifications Indicates that notifications are available Headset Indicates that a wireless stereo headset is connected to the MC55 Connectivity Displays the Connectivity dialog box Volume Displays the Volume dialog box Power Displays the Power window Clock amp Alarms Opens the Clocks amp Alarms window Gu Ag DE Tile Bar The Tile Bar located at the bottom of the screen contains the Start tile O to open the Start Menu It also displays tiles that vary depending upon the open application KEI
117. n Wizard screen displays 6 Tap Menu gt New Connection The New Connection Wizard appears 4 16 MC55A0 MC55N0 Enterprise Digital Assistant User Guide BTExplorer e 4 qu 7 53 New Connection Wizard Welcome to the New Connection Wizard Please select an action from the list below and click Next to begin Explore Services on Remote Device Pair with Remote Device Active Sync via Bluetooth Browse Files on Remote Device Connect to Headset Connect to Internet using Access Point Connect to Personal Area Network Connect to Printer Send or Exchange Objects Associate Serial Port Back Cancel Next mp Figure 4 12 BTExplorer Window 7 Select Explore Services on Remote Device or another from the drop down list and tap Next J NOTE f a device discovery action has not been previously performed a device discovery is automatically initiated If a device discovery has previously been performed the device discovery process is skipped and the previously found list of devices displays To start a new device discovery tap and hold in the window and select Discover Devices from the pop up menu 8 BTExplorer searches for Bluetooth devices in the area BTExplorer Ped On 7 53 Select Remote Device CAI Devices v Large Icons Remote Name Discovery o Retrieving Remote Names Cancel i click Nex elect a Bluetooth device and The list can be filtered using the toolbar Clicking and holding anywhere in the
118. n developers to define security mechanisms tailored to their specific need Link level security occurs between devices not users while application level security can be implemented on a per user basis The Bluetooth specification defines security algorithms and procedures needed to authenticate devices and if needed encrypt the data flowing on the link between the devices Device authentication is a mandatory feature of Bluetooth while link encryption is optional Pairing of Bluetooth devices is accomplished by creating an initialization key that is used to authenticate the devices and create a link key for them Entering a common PIN number in the devices being paired generates the initialization key The PIN number is never sent over the air By default the Bluetooth stack responds with no key when a key is requested it is up to user to respond to the key request event Authentication of Bluetooth devices is based upon a challenge response transaction Bluetooth allows for a PIN number or passkey that is used to create other 128 bit keys used for security and encryption The encryption key is derived from the link key used to authenticate the pairing devices Also worthy of note is the limited range and fast frequency hopping of the Bluetooth radios that makes long distance eavesdropping difficult Recommendations are e Perform pairing in a secure environment Keep PIN codes private and don t store the PIN codes in the mobile computer e Implemen
119. n on the Bluetooth radio to exchange information with other Bluetooth devices within range Communicate only with Bluetooth radios in close proximity J NOTE To achieve the best battery life turn off radios not in use Enabling Bluetooth To enable Bluetooth 1 Tap Wireless Manager and then tap the Bluetooth bar or Tap O gt Setting gt Connections gt Bluetooth icon gt Mode Bluetooth e X qu 8 03 Devices Mode gt COM Ports Turn on Bluetooth Make this device visible to other devices To connect to a device click on the Devices tab below Figure 4 1 Bluetooth Mode 2 Check the Turn On Bluetooth checkbox 3 Tap OK Disabling Bluetooth To disable Bluetooth 1 Tap Wireless Manager and then tap the Bluetooth bar or Tap O gt Setting gt Connections gt Bluetooth icon gt Mode 2 Un check the Turn On Bluetooth checkbox 3 Tap OK 4 6 MC55A0 MC55NO Enterprise Digital Assistant User Guide Discovering Bluetooth Device s The MC55 can receive information from discovered devices without bonding However once bonded the MC55 and a bonded device exchange information automatically when you turn the Bluetooth radio on See Bonding with Discovered Device s on page 4 30 for more information To find Bluetooth devices in the area 1 Ensure that Bluetooth is enabled on both devices 2 Ensure that the Bluetooth device to discover is in discoverable and connectable modes 3 Ensure that
120. nchronization iF 2 Ensure that Bluetooth is enabled and discoverable on both devices Ensure that the two devices are within 30 feet 10 meters of one another Tap O gt Settings gt Connection gt Bluetooth icon gt Devices Tap Add New Device The MC55 searches for a Bluetooth device such as a Car Kit Select a device from the list Tap Next The Enter Passcode window appears J NOTE f Smart pairing is configured and the device is requesting one of the pre defined PINs the Enter 10 Passcode window does not appear Enter the Passcode and the tap Next The device is added to the Bluetooth list A dialog box appears requesting if you want to transfer contacts to the car kit Select Yes or No If Yes is selected contacts from the MC55 are transferred to the car kit 4 14 MC55A0 MC55N0 Enterprise Digital Assistant User Guide Using Bluetooth StoneStreet One Bluetooth Stack The following sections provide information on using the Stone Street One Bluetooth stack Turning the Bluetooth Radio Mode On and Off Turn off the Bluetooth radio to save power or if entering an area with radio restrictions e g an airplane When the radio is off other Bluetooth devices cannot see or connect to the MC55 Turn on the Bluetooth radio to exchange information with other Bluetooth devices within range Communicate only with Bluetooth radios in close proximity J NOTE To achieve the best battery life turn off radios not in
121. not Remove and re insert the MC55 into the cradle ensuring it is fully seated in the firmly seated cradle Extreme battery Battery does not charge if ambient temperature is below 0 C temperature 32 F or above 40 C 104 F opare battery is not Battery not fully Remove and re insert the spare battery in the cradle ensuring charging seated in charging itis firmly seated slot Battery inserted Re insert the battery so the charging contacts on the battery incorrectly align with the contacts on the cradle Battery is faulty Verify that other batteries charge properly If so replace the faulty battery During data MC55 removed Replace MC55 in cradle and retransmit communication no from cradle during data transmits or communications transmitted data was a incomplete Communication Perform setup as described in the MC55 Integrator Guide software is not installed or configured properly 6 10 MC55A0 MC55N0 Enterprise Digital Assistant User Guide Four slot Ethernet Cradle Table 6 4 Troubleshooting the Four slot Ethernet Cradle Symptom Cause Solution Wait one minute and reinsert the MC55 in the cradle This allows the cradle to attempt another synchronization MC55 removed from the cradle while the LED was blinking green Attempt by the MC55 to ActiveSync failed Using an outdated Visit http www microsoft com for the latest ActiveSync version of software ActiveSync ActiveSync on th
122. o Columns amp Three Columns Four Columns Figure 2 10 Start Screen Settings Tab 3 Select the number of columns 4 Tap OK J NOTE Tap Reset to return to the default 3 Column setting 5 Tap OK 6 Preform a warm boot IE Zoom Mapping When Internet Explorer opens the volume keys on the side of the MC55 are used to zoom in and out To disable IE zoom mapping 1 Tap O gt Settings gt gt System gt UI Settings 2 Tap the IE Zoom Mapping tab UI Settings NAE MEE Start lt IE Zoom Mapping gt Start Map Internet Explorer Zoom InfOut controls to Volume Up Down Keys IE Zoomin Out Mapping i On C off Figure 2 11 E Zoom Mapping Tab 3 Select Off 4 Tap OK 5 Tap OK to turn off mapping Operation 2 13 Locking the MC55 Lock the MC55 by disabling key presses and screen tap or by requiring a password Locking the MC55 turns off keyboard and touch screen functionality This is helpful when the MC55 is turned on and you want to prevent accidental key presses To lock the device tap O gt Locking without PIN or Password When the MC55 is locked the Lock screen appears pictures music getting started 7 38 em x Wi Fi Off e mail calendar Figure 2 12 Lock Screen Tap Unlock and then tap Unlock again Locking with Simple PIN When the MC55 is locked the Lock screen appears Password e qu 6 11 Figure 2 13 Simple PIN Lock Screen Enter th
123. of time 4 Tap OK Main Battery Temperature Notifications The temperature notification system implements three levels of notification when the temperature within the battery exceeds specific temperature thresholds Operation 2 17 Level 1 Temperature Watch this level is similar to main battery low warning It indicates that the battery temperature has reached the first threshold level The user should move to an environment within proper operating temperature Level 2 Temperature Warning this level is similar to main battery very low warning It indicates the battery temperature has reached the second threshold level The user should close all running applications and stop using the MC55 Level 3 Temperature Error this level indicates the battery has reached an unusable temperature threshold and immediately suspends the MC55 This level does not have any graphical notification associated with it ag Start Q 4 a phone voicemail aNg 2 Text Messages AT Main Battery Temperature Watch To prevent possible data loss suspend system and replace your battery Hide Figure 2 20 Main Battery Temperature Watch Dialog Box Ay Start phone voicemail 2 03 2 Text Messages bil I Main Battery Temperature Warning To prevent possible data loss suspend system and replace your battery Hide Figure 2 21 Main Battery Temperature Warning Dialog Box J NOTE The Temperature Warning di
124. ofile to load activate The Serial Port profile is always active and cannot be removed 2 Tap Select All to select all profiles or tap Deselect All to deselect all profiles 3 Tap Apply to activate the profiles and then Close to exit the application System Parameters Use System Parameters to set device connection settings Table 4 18 System Parameters Data item Description Page Timeout Sets the amount of time the MC55 searches for a device before moving on the next device Link Supervision Timeout Sets the amount of time that the MC55 will wait for a device to come back into range after it has gone out of range If the device does not come back into range by the set time the MC55 drops the connection Miscellaneous Use Miscellaneous to set color and types to better view active connections Table 4 19 Miscellaneous Data Item Description Highlight Connections Select the connection type to highlight when connected In the Wizard Mode the only options are Favorites or None In the Explorer Mode the options are None Tree View Only List View Only or Tree and List View Apply Text Style Select the text style to apply to the connection text Apply Text Color Select the text color to apply to the connection text 4 40 MC55A0 MC55N0 Enterprise Digital Assistant User Guide CHAPTER 5 ACCESSORIES Introduction Table 5 1 lists the accessories available for the MC55 Table 5 1 MC55 Accessories Accessory
125. og box Add a Dial up Entry To add a dial up entry 1 In the Select Dial up Networking Entry window tap and hold and then select Add Entry from the pop up menu BTExplorer a On 8 48 ame CT 555 1212 555 5555 Delete Entry Add Entry Figure 4 23 Select Dial up Networking Entry Window 2 he Add Phone Book Entry window appears Bluetooth 4 23 BTExplorer a md On 8 49 Add Phone Book Entry Name for the connection Dialing Information Country Code Area Code Figure 4 24 Add Phone Book Entry Window 3 In the Name for the connection text box enter a name for this connection 4 Inthe Country Code text box enter the country code for the country that you are calling 5 Inthe Area Code text box enter the area code 6 In the Phone Number text box enter the phone number 7 Tap OK Object Exchange Push Services Object Exchange OBEX is a set of protocols that allows sharing objects such as Contacts or pictures using Bluetooth To exchange contact information with another Bluetooth enabled device 1 Ensure the MC55 is discoverable and connectable See Device Info on page 4 32 2 Ensure that the OBEX Object Push profile is enabled on the MC55 See Profiles on page 4 39 for more information J NOTE f favorite connections have already been created the Favorites screen displays If no favorite connections have been created the New Connection Wizard screen displays 3 Use the Conn
126. ol See TFTP U UDP User Datagram Protocol A protocol within the IP protocol suite that is used in place of TCP when a reliable delivery is not required For example UDP is used for real time audio and video traffic where lost packets are simply ignored because there is no time to retransmit If UDP is used and a reliable delivery is required packet sequence checking and error notification must be written into the applications UPC Universal Product Code A relatively complex numeric symbology Each character consists of two bars and two spaces each of which is any of four widths The standard symbology for retail food packages in the United States V Visible Laser Diode VLD A solid state device which produces visible laser light W Warm Boot A warm boot restarts the mobile computer by closing all running programs All data that is not saved to flash memory is lost Numerics 1 D bar codes 3 1 2 D bar codes 3 1 A accessories auto charge cable 5 1 CADES AA PAPA 5 13 charge only cable 5 1 communication charge cables battery charging 5 13 LED indicators 5 14 ABA AA AAP 5 2 fabric holster 5 2 four slot charge only cradle 5 1 5 8 four slot Ethernet cradle 5 9 four slot spare battery charger 5 1
127. on can change the key functions The keypad may not function exactly as described Table B 5 AZERTY Keypad Inout Modes Shift Key Orange Key Blue Key Y Note An application can change the key functions The keypad may not function exactly as described B 10 MC55A0 MC55NO Enterprise Digital Assistant User Guide Table B 5 AZERTY Keypad Input Modes Continued Key Normal Shift Key Orange Key Blue Key RE LB CS CE i C ee CS CO Ca CO Cs ee E CS CS CC i i Bo CE E i CS ee l COS Ca e a Shift Shift Shift Lock Shift Shift z z w lt olx ep ie Note An application can change the key functions The keypad may not function exactly as described Keypads B 11 Table B 6 QWERTZ Keypad Input Modes Key Normal Shift Key Orange Key Blue Key I c N ay vd mm S A SI T O 1 J 0 gt VIO s T C Note An application can change the key functions The keypad may not function exactly as described B 12 MC55A0 MC55NO Enterprise Digital Assistant User Guide Table B 6 QWERTZ Keypad Input Modes Continued Key Normal Shift Key Orange Key Blue Key ep TAB Tab Tab Tab CS GL Note An application can change the key functions The keypad may not function exactly as described Keypads B 13 PIM Keypad Configuration J NOTE Available on the MC55NO in a future release The PIM keypad contains ap
128. one item Moves left one item when pressed with the Orange key B Scroll Down and Right Moves down one item Moves right one item when pressed with the Orange key d Soft Keys Accesses the command or menu above it on the screen Cm Shift Changes the state of the aloha characters from lowercase to uppercase 4 Press the Shift key to activate this mode temporarily followed by another key This displays the following icon at the bottom of the screen until a second key is pressed gt Press the Shift key twice to lock this mode This displays the following icon at the bottom of the screen T Press the Shift key a third time to unlock Backlight Turns the display backlight on and off B 8 MC55A0 MC55N0 Enterprise Digital Assistant User Guide Table B 3 Alpha numeric Keypad Descriptions Continued Key Action Backspace Produces a backspace Enter Executes a selected item or function Star Produces an asterisk au Creates special characters Table B 4 QWERTY Keypad Input Modes Key Normal Shift Key Orange Key Blue Key H Note An application can change the key functions The keypad may not function exactly as described Keypads B 9 Table B 4 QWERTY Keypad Input Modes Continued Key Normal Shift Key Orange Key Blue Key DS CS Ek CS Pa Shift Shift Shift Lock Shift Shift Z Z W lt O X N LO E e ENTER Enter Enter S p ie CI Ra RN Note An applicati
129. ong as you hold the scan button or until it decodes a bar code J NOTE To enable Pick List Mode download the Control Panel applet from the Support Central web site at http support symbol com Pick List can also be set in an application using a API command e Pick List Mode This mode allows you to selectively decode a bar code when more than one bar code is in the MC55 s field of view To accomplish this move the aiming crosshair or dot over the required bar code to decode only this bar code This feature is ideal for pick lists containing multiple bar codes and manufacturing or transport labels containing more than one bar code type either 1D or 2D e Image Capture Mode Use this mode to capture an image within the MC55 s field of view This is useful for capturing signatures or images of items like damaged boxes Digital Camera MC55 with an integrated digital camera have the following features e Omnidirectional reading of a variety of bar code symbologies including the most popular linear postal PDF417 and 2D matrix code types e Advanced intuitive aiming for easy point and shoot operation The camera uses digital camera technology to take a digital picture of a bar code stores the resulting image in its memory and executes state of the art software decoding algorithms to extract the data from the image Scanning Considerations Typically scanning is a simple matter of aim scan and decode and a few quick trial efforts ma
130. orage Temperature Humidity Electrostatic Discharge ESD Description 28 0 cm 11 00 in 5 4 VDC 10 C to 50 C 14 F to 122 F 40 C to 70 C 40 F to 158 F 10 to 95 non condensing 15 kV air 8 kV contact Table A 12 Auto Charge Cable Technical Specifications Feature Length Input Voltage Operating Temperature Storage Temperature Humidity Electrostatic Discharge ESD Description 169 0 cm 66 54 in 12 24 VDC 10 C to 50 C 14 F to 122 F 40 C to 70 C 40 F to 158 F 10 to 95 non condensing 15 kV air 8 kV contact Specifications A 11 Table A 13 DEX Cable Technical Specifications Feature Description Length 111 76 cm 44 0 in Operating Temperature 10 C to 50 C 14 F to 122 F Storage Temperature 40 C to 70 C 40 F to 158 F Humidity 10 to 95 non condensing Electrostatic Discharge ESD 15 KV air 8 kV contact A 12 MC55A0 MC55NO Enterprise Digital Assistant User Guide APPENDIX B KEYPADS The MC55 offers three types of keypad configurations Numeric alpha numeric and PIM available on the MC55NO in a future release Numeric Keypad Configuration The numeric keypad contains application keys scroll keys and function keys The keypad is color coded to indicate the alternate function key blue values Note that an application can change keypad functions so the MC55 s keypad may not function exactly as described See Table B
131. ow You can also use the tap and hold technique to view available options Scroll bars and view options are similar to those on the Windows desktop The tree structure lists the following sub items e Local Device This device e Remote Device Other Bluetooth devices e Trusted Devices Bonded paired Bluetooth devices e Untrusted Devices Discovered devices that are not bonded e Favorites Selected services that are set as Favorite for quick access J NOTE Switching between Wizard Mode and Explorer Mode closes all active connections Discovering Bluetooth Device s The MC55 can receive information from discovered devices without bonding However once bonded the MC55 and a bonded device exchange information automatically when you turn the Bluetooth radio on See Bonding with Discovered Device s on page 4 30 for more information To find Bluetooth devices in the area 1 Ensure that Bluetooth is enabled on both devices 2 Ensure that the Bluetooth device to discover is in discoverable and connectable modes 3 Ensure that the require profile is enabled on the MC55 See Profiles on page 4 39 for more information 4 Ensure that the two devices are within 30 feet 10 meters of one another 5 Tap the Bluetooth icon and select Show BTExplorer The BTExplorer window appears J NOTE f favorite connections have already been created the Favorites screen displays If no favorite connections have been created the New Connectio
132. ow or other places Allow the unit to air dry before use Special Cleaning Notes Many vinyl gloves contain phthalate additives which are often not recommended for medical use and are known to be harmful to the housing of the MC55 The MC55 should not be handled while wearing vinyl gloves containing phthalates or before hands are washed to remove contaminant residue after gloves are removed If products containing any of the harmful ingredients listed above are used prior to handling the MC55 such as hand sanitizer that contain ethanolamine hands must be completely dry before handling the MC55 to prevent damage to the plastics Materials Required e Alcohol wipes e Lens tissue e Cotton tipped applicators e Isopropyl alcohol e Can of compressed air with a tube Cleaning the MC55 Housing Using the alcohol wipes wipe the housing including keys and in between keys Display The display can be wiped down with the alcohol wipes but care should be taken not to allow any pooling of liquid around the edges of the display Immediately dry the display with a soft non abrasive cloth to prevent streaking Scanner Exit Window Wipe the scanner exit window periodically with a lens tissue or other material suitable for cleaning optical material such as eyeglasses Connector 1 Remove the main battery from mobile computer See Heplacing the Battery on page 1 8 2 Dip the cotton portion of the cotton tipped applicator in isopropyl al
133. pare battery charger 5 1 5 12 EUEN AA AA 5 12 charging indicators 5 12 SOUD PA 5 12 function buttons 2 21 H handset C 2 hard reset 2 19 2 20 4 4 NOSIED Xa KEAN AA Waa a AE mi ec bA do a KU 5 2 icons battery nada eines Se cede ab hahahaa ce du 4 2 5 2 15 bluetooth communicating 2 4 bluetooth disabled 2 4 bluetooth enabled 2 4 cu SP an Bid th ede a Aes ae ee 2 5 task tray 2 4 2 6 wireless applications 2 4 wireless status 2 4 imager See data capture imaging imager See data capture imaging imagersample MAGING ser n 3 1 3 2 information service XV installing battery 1 5 Internet Explorer Mobile 2 7 internet sharing 2 8 K key descriptions alpha numeric keypad B 6 numeric keypad B 2 B 14 keypads Xii input modes B 4 B 8 B 9 B 11 key descriptions B 2 B 6 B 14 MUMEO ie ea chats seat B 1 B 13 QWERTY B 5 special character key B 15 types
134. plication keys and scroll keys Note that an application can change keypad functions so the MC55 s keypad may not function exactly as described See Table B 1 for key and button descriptions and Table B 2 on page B 4 for the keypad s special functions Figure B 5 MC55 PIM Keypad B 14 MC55A0 MC55N0 Enterprise Digital Assistant User Guide Table B 7 MC55 PIM Keypad Descriptions Key Description Talk Green Phone End Red Phone Scan yellow Scroll Up gt J Scroll Down LO Scroll Left A Scroll Right v This key is user programmable To use a key as an application key APP key on the keyboard create and install a new keyboard remap table However to remap the green phone key as APP keys through the registry create an XML provisioning file that includes the following entry characteristic type HKLM Hardware DeviceMap KYBD gt lt parm name GreenKeyOverride value xx datatype integer gt where xx is the new APP key code Provision the file to the MC55 to send an APP key code instead of the original key code upon pressing the green phone key Refer to the MC55A0 MC55NO Integrator Guide for information on creating XML provisioning files This key is user programmable To use a key as an application key APP key on the keyboard create and install a new keyboard remap table However to remap the green phone key as APP keys through the registry create an XML provis
135. r ensuring that the card slides into the holding tabs on each side of the door Getting Started 1 5 microSD card Figure 1 6 nsert microSD Card in Holder 5 Close the card holder door 6 Slide to the left to lock into place 7 Close rubber access door Installing the Battery J NOTE The MC55 ships with either a 2400 mAh or 3600 mAh battery The 2400 mAh battery is shown in this installation procedure To install the battery 1 Insert the battery bottom first into the battery compartment in the back of the MC55 2 Press the battery down into the battery compartment until the battery release latch snaps into place Battery Release Latch Battery Figure 1 7 nserting the Battery The MC55 powers up automatically after inserting the battery if the battery has been charged previously 1 6 MC55A0 MC55N0 Enterprise Digital Assistant User Guide Charging the Battery CAUTION Ensure that you follow the guidelines for battery safety described in Battery Safety Guidelines on page A 6 2 Charging the Main Battery Before using the MC55 for the first time charge the main battery until the amber Charging Battery Status LED remains lit see Table 1 1 on page 1 6 for charge status indications To charge the MC55 use a cable or a cradle with the appropriate power supply For information about the accessories available for the MC55 see Chapter 5 Accessories The MC55 is equipped with a memory backup battery
136. re 5 13 Windshield Installation 2 Flip the lever down to create a vacuum between the suction cup and the mounting surface 3 Make sure that the suction bond is strong enough before proceeding to the next step 4 Slide the MC55 into the cradle Accessories 5 17 Figure 5 14 nsert MC55 into Vehicle Holder 5 Connect the auto charger cable to the MC55 and slide the two locking tabs up to secure the cable cup to the MC55 6 Connect the other end to the cigarette lighter socket The LED indicator on the right side of the touch screen lights up orange during charging Flat Surface Installation 1 Remove the plastic sheet on the bottom of the mounting disc 2 Place the disc sticky side down on a clean flat surface SA Figure 5 15 Mounting Disc 3 Fix the suction cup mount to the disc with the suction lever facing up 4 Flip the lever down to create a vacuum between the suction cup and the disc 5 Make sure that the suction bond is strong enough before proceeding to the next step 6 Slide the MC55 into the cradle 5 18 MC55A0 MC55NO Enterprise Digital Assistant User Guide Figure 5 16 Vehicle Holder Mounted on Flat Surface 7 Connect the auto charger cable to the MC55 and slide the two locking tabs up to secure the cable cup to the MC55 8 Connect the other end to the cigarette lighter socket The LED indicator on the right side of the touch screen lights up orange during charging Acce
137. ress field enter an internet address and tap the Enter button The web page loads J NOTE Network Access profile is not supported Dial Up Networking Services Dial up networking allows the user to connect the MC55 to a Bluetooth Phone and use the Bluetooth Phone as a modem to connect to an office network or ISP Before setting up dial up networking obtain dial up information and other necessary settings username password and domain name if required for the office network or ISP To create a new Bluetooth connection Bluetooth 4 21 1 Ensure the Bluetooth Phone is discoverable and connectable 2 Ensure that the Dial Up Networking profile is enabled on the MC55 See Profiles on page 4 39 for more information 3 Tap Menu gt New Connection 4 Select Explore Services on Remote Device or another from the drop down list and tap Next 5 BTExplorer searches for Bluetooth devices in the area The discovered devices display in the Select Remote Device window 6 Select the Bluetooth Phone from the list and tap Next The MC55 searches for services on the Bluetooth Phone BTExplorer e qu 7 55 Select Remote Service Large Icons Select a Bluetooth service and click Next Clicking and holding anywhere in the list shows additional capabilities da Back gt lt Cancel Next gt Figure 4 20 Select Hemote Service Window 7 Select Dial up Networking Gateway service from the list and tap Next The Connection
138. rge Only Cradle Technical Specifications Continued Feature Storage Temperature Charging Temperature Humidity Drop Electrostatic Discharge ESD Four slot Ethernet Cradle Description 40 C to 70 C 40 F to 158 F 0 C to 40 C 32 F to 104 F 5 to 95 non condensing 76 2 cm 30 0 in drops to vinyl tiled concrete at room temperature 15 kV air 8 kV contact Table A 7 Four slot Ethernet Cradle Technical Specifications Feature Dimensions Weight Power Operating Temperature Storage Temperature Charging Temperature Humidity Drop Electrostatic Discharge ESD Description Height 13 7 cm 5 39 in Width 46 8 cm 18 43 in Depth 9 9 cm 3 90 in 1115 g 39 33 oz 12 VDC 0 C to 50 C 32 F to 122 F 40 C to 70 C 40 F to 158 F 0 C to 40 C 32 F to 104 F 5 to 95 non condensing 76 2 cm 30 0 in drops to vinyl tiled concrete at room temperature 15 kV air 8 kV contact Specifications A 9 Magstripe Reader Table A 8 Magstripe Reader MSR Technical Specifications Feature Description Dimensions Weight Interface Format Swipe Speed Decoders Mode Track Reading Capabilities Operating Temperature Storage Temperature Humidity Drop Electrostatic Discharge ESD Vehicle Cradle 8 4 cm x 9 4 cm 3 3 inches x 3 7 inches 79 4 g 2 8 oz Serial with baud rate up to 19 200 ANSI ISO AAMVA CA DMV user confi
139. rk There is no AFH when connecting and discovering devices Avoid making Bluetooth connections and discoveries during critical 802 116 communications AFH for Bluetooth consists of four main sections e Channel Classification A method of detecting an interference on a channel by channel basis or pre defined channel mask e Link Management Coordinates and distributes the AFH information to the rest of the Bluetooth network e Hop Sequence Modification Avoids interference by selectively reducing the number of hopping channels e Channel Maintenance A method for periodically re evaluating the channels When AFH is enabled the Bluetooth radio hops around instead of through the 802 1 1b high rate channels AFH coexistence allows Motorola mobile computers to operate in any infrastructure MC55A0 MC55NO Enterprise Digital Assistant User Guide The Bluetooth radio in this MC55 operates as a Class 2 device power class The maximum output power is 2 5mW and the expected range is 32 8 feet 10 meters A definition of ranges based on power class is difficult to obtain due to power and device differences and whether one measures open space or closed office space J NOTE Itis not recommended to perform Bluetooth wireless technology inquiry when high rate 802 11b operation is required Security The current Bluetooth specification defines security at the link level Application level security is not specified This allows applicatio
140. rsed he trate cede n 1 7 5 4 5 12 spare battery charger GIACOMO em 5 12 charging indicators 5 12 SE acu arai ch ar ae th pag ear hr eae toner a de ace ed ang 5 12 special character key B 15 spring loaded stylus 5 2 Starting the EDA 1 3 1 7 SAS ICON Se ame dar des ide 2 5 battery 2 5 2 15 Jit a a AA 1 2 SDS ni cu rune 1 2 2 21 5 2 suspend si 5 834 ow aoc oa o neg 1 8 2 21 4 4 synchronize with PC using Bluetooth 4 11 T task WAY ICONS as eeu a ess dem eee eat a acad 2 4 MASKS e rrm 2 8 technical specifications A 1 accessories EM A 6 temperature 54 a ee dendo e moe m m e A 2 charging rcc 1 7 5 4 troubleshooting 6 6 U Jaier te diee 1 2 up and down button 2 21 USB charge cable 5 13 USB charging cable 5 1 USB client charge cable 5 13 Bccferi UO 5 1 PRU PCT 2 21 V vehicle cradle 5 10 charging indicators 5 11 vehicle holder 5 1 eco dos io 2 7 Voice Quality Manager C 1 VOM P Ee C 1 d AD ES ee POE C 4 cacle I
141. ry in MC55 is fully charged Fast Blinking Amber Charging error Off Not charging Single Blink Amber when Power button pressed Battery depleted Blinking Amber when Power button pressed Battery over temperature condition v NOTE For information about scanning decoding see Chapter 3 Data Capture Resetting the MC55 There are two reset functions warm boot and cold boot A warm boot restarts the MC55 by closing all running programs A cold boot also restarts the MC55 and also initializes some drivers Data saved in flash memory or a memory card is not lost If the MC55 is not functioning properly perform a warm boot first If the MC55 still does not respond perform a cold boot 2 20 MC55A0 MC55NO Enterprise Digital Assistant User Guide Performing a Warm Boot Hold down the red Power button for approximately five seconds As soon as the MC55 starts to boot splash screen displays release the Power button Performing a Cold Boot To perform a cold boot e On a numeric keypad simultaneously press the red Power button and the CN and keys e On an alphanumeric keypad simultaneously press the red Power button and the w and keys Le e Onan PIM keypad simultaneously press the red Power button and the and D keys Waking the MC55 The wake up conditions define what actions wake up the mobile computer after it has gone into suspend mode The mobile computer can go into suspend mode by either pressing the Power bu
142. s Deselect the Windows Default checkbox and select any of the other checkboxes Tap The task bar at the bottom of the screen can contain the task tray icons listed in Table 2 1 Table2 1 Task Tray Icons Icon Name Description Wireless connection Wireless connection status icon Indicates WLAN signal strength and opens status the Wireless Applications menu MEI Bluetooth Enabled The Bluetooth Enabled icon appears in the task tray and indicates that the Bluetooth radio is on Displays only if the StoneStreet One Bluetooth stack is enabled e Bluetooth Disabled The Bluetooth Disabled icon appears in the task tray and indicates that the Bluetooth radio is off Displays only if the StoneStreet One Bluetooth stack is enabled Bluetooth The Bluetooth Communication icon appears in the task tray and indicates Communication that the mobile computer is communicating with another Bluetooth device Displays only if the StoneStreet One Bluetooth stack is enabled pe Status Bar The Status Bar at the top of the screen displays the status icons listed in Table 2 2 Operation 2 5 Notifications Figure 2 7 Status Bar Icons Table 2 2 Status Bar Icons Description Description Notifications Indicates a reminder of an upcoming Notification that one or more instant calendar event messages were received Notification that one or more e mail text There are more notification icons than can
143. s e PBAP Services e Dial up Networking Services e A2DP AVRCP Services See the following sections for information on these services Object Push Services via Beam J NOTE You can only send files to a remote device using the Beam function Use the OBEX Push Service to send files and contacts to another Bluetooth device To transfer files between the MC55 and another Bluetooth enabled device 1 Ensure that Bluetooth is enabled and discoverable on both devices 2 Ensure that the two devices are within 30 feet 10 meters of one another 3 Tap O gt Programs gt File Explorer 4 Navigate to the file to transfer 5 Tap and hold on the filename until the pop up menu appears File Explorer ip Pdl Nr 8 44 la My Pictures Name Copy Delete Send Beam File Figure 4 6 File Explorer Window 6 Select Beam File The MC55 searches for Bluetooth devices in the area 7 Tap Tap to send next to the Bluetooth device to send the file to The MC55 communicates with the device and send the file When completed Tap to send changes to Done Bluetooth 4 9 File Explorer O Ping BF 8 45 amp Spring jpg To beam select a device On the destination device turn on visibility to receive Bluetooth beams e Unknown device Tap to send e Unknown device Tap to send e Unknown device Tap to send e Unknown device Tap to send Unknown device Tap to send e Unknown device Tap to send e
144. s no lint left by the cotton tipped applicator remove lint if found 7 f grease and other dirt can be found on other areas of the cradle use lint free cloth and alcohol to remove 8 Allow at least 10 to 30 minutes depending on ambient temperature and humidity for the alcohol to air dry before applying power to cradle If the temperature is low and humidity is high longer drying time is required Warm temperature and dry humidity requires less drying time Cleaning Frequency The cleaning frequency is up to the customer s discretion due to the varied environments in which the mobile devices are used They may be cleaned as frequently as required However when used in dirty environments it may be advisable to periodically clean the scanner exit window to ensure optimum scanning performance 6 6 MC55A0 MC55N0 Enterprise Digital Assistant User Guide Troubleshooting MC55 Table 6 1 Troubleshooting the MC55 Problem Cause Solution When pressing the Battery not charged Charge or replace the battery in the MC55 power button the MC55 does not turn Battery not installed Install the battery properly See Installing the Battery on page on properly 1 5 System crash Perform a warm boot If the MC55 still does not turn on perform a cold boot See Hesetting the MC55 on page 2 19 When pressing the Battery charge is at Charge or replace the battery in the MC55 power button the a level where data MC55 does notturn on is
145. s packets are not retransmitted IP provides the routing mechanism TCP IP is a routable protocol which means that all messages contain not only the address of the destination station but the address of a destination network This allows TCP IP messages to be sent to multiple networks within an organization or around the world hence its use in the worldwide Internet Every client and server in a TCP IP network requires an IP address which is either permanently assigned or dynamically assigned at startup Telnet A terminal emulation protocol commonly used on the Internet and TCP IP based networks It allows a user at a terminal or computer to log onto a remote device and run a program Terminal See Mobile Computer Terminal Emulation A terminal emulation emulates a character based mainframe session on a remote non mainframe terminal including all display features commands and function keys The VC5000 Series supports Terminal Emulations in 3270 5250 and VT220 TFTP Trivial File Transfer Protocol A version of the TCP IP FTP File Transfer Protocol protocol that has no directory or password capability It is the protocol used for upgrading firmware downloading software and remote booting of diskless devices Glossary 8 MC55A0 MC55N0 Enterprise Digital Assistant User Guide Tolerance Allowable deviation from the nominal bar or space width Transmission Control Protocol Internet Protocol See TCP IP Trivial File Transfer Protoc
146. s pressed and the MC55 does not turn on Cause MC55 is inactive Battery is depleted Battery is not inserted properly Screen is not calibrated correctly The system is not responding Too many files stored on the MC55 Too many applications installed on the MC55 The MC55 s battery is low Solution The MC55 turns off after a period of inactivity If the MC55 is running on battery power set this period from 1 to 5 minutes in one minute intervals If the MC55 is running on external power set this period to 1 2 5 10 15 or 30 minutes Check the Power window by selecting O gt Settings gt System gt Power Select Advanced and change the setting for a longer delay before the automatic shutoff feature activates Replace the battery Insert the battery properly See nstalling the Battery on page 1 5 Re calibrate the screen Press Blue key Backspace key or tap QJ gt Settings gt System gt Screen gt Align Screen button Warm boot the system See Resetting the MC55 on page 2 19 Delete unused memos and records If necessary save these records on the host computer or use an SD card for additional memory Remove user installed applications on the MC55 to recover memory Select O gt Settings gt System Remove Programs Select the unused program and tap Remove Recharge the battery 6 8 MC55A0 MC55N0 Enterprise Digital Assistant User Guide Table 6 1 Troubleshooting
147. serve the following battery saving tips e Leave the MC55 connected to AC power at all times when not in use e Set the MC55 to turn off after a short period of non use e Set the backlight to turn off after a short period of non use e Turn off all wireless activities when not in use Changing the Power Settings To set the MC55 to turn off after a short period of non use 1 Tap O gt Settings gt System gt Power gt Advanced tab 1 10 MC55A0 MC55NO Enterprise Digital Assistant User Guide 2 Select the On battery power Turn off device if not used for check box and select a value from the drop down list 3 Select OK Changing the Backlight Settings To change the backlight settings in order to conserve more battery power 1 Tap O gt Settings gt System gt Backlight 5 Battery Power 2 Select the Disable backlight if device is not used for check box and select a value from the drop down list 3 Select Brightness 4 Tap the Disable backlight check box to turn off the display backlight or use the slider to set a low value for the backlight 5 Select OK Changing the Keypad Backlight Settings To change the keypad backlight settings in order to conserve more battery power 1 Tap O gt Settings gt System gt Keylight gt Battery Power 2 Select the On battery power Disable keylight if device if not used for check box and select a value from the drop down list 3 Select Advanced 4 Tap the
148. seven characters and contain at least three of the following uppercase and lowercase letters numerals and punctuation b Re enter the password in the Confirm field 6 Tap OK 7 Tap OK Battery Status Indications Battery icons appear on the navigation bar indicating the battery power level When the main battery power falls below a predetermined level the icon indicates the status and a battery dialog box appears indicating the status of the battery ag Start phone voicemail 2 03 ag Start phone voicemail 2 03 2 Text Messages 2 Text Messages bil mm mo r Main Battery Low To prevent possible data loss replace or recharge your battery according to the owner s manual bil mamaw em r Main Battery Very Low To prevent possible data loss replace or recharge your battery according to the owner s manual Dismiss Dismiss Figure 2 16 Battery Status Dialog Box The Battery icon always appears in the Status bar The icon indicates the battery power level The message displays until the Dismiss button is pressed Also view the battery status using the Power window Either e Tap the Status bar and then the Battery icon e Tap O gt Settings gt System gt Power Power a Gi 6 15 CPU Pwr lt Battery gt Advanced Main Battery Lithium Ion Battery State External Battery power remaining 100 Backup Battery High Figure 2 17 Settings Power Window 2 16 MC5
149. sitive screen Never use an actual pen or pencil or other sharp object on the surface of the MC55 screen Motorola recommends using a screen protector p n KT 67525 01R The touch sensitive screen of the MC55 is glass Do not to drop the MC55 or subject it to strong impact Protect the MC55 from temperature extremes Do not leave it on the dashboard of a car on a hot day and keep it away from heat sources Do not store or use the MC55 in any location that is dusty damp or wet Use a soft lens cloth to clean the MC55 If the surface of the MC55 screen becomes soiled clean it with a soft cloth moistened with a diluted window cleaning solution Periodically replace the rechargeable battery to ensure maximum battery life and product performance Battery life depends on individual usage patterns 6 2 MC55A0 MC55N0 Enterprise Digital Assistant User Guide e A screen protector is applied to the MC55 Motorola recommends using this to minimize wear and tear Screen protectors enhance the usability and durability of touch screen displays Benefits include e Protection from scratches and gouges e Durable writing and touch surface with tactile feel e Abrasion and chemical resistance e Glare reduction e Keeping the device s screen looking new e Quick and easy installation Removing the Screen Protector A screen protector is applied to the MC55 Motorola recommends using this to minimize wear and tear Screen protectors enhance the usab
150. slot charge only 5 1 5 8 four slot charge only cradle 5 8 four slot Ethernet 5 9 four slot spare battery charger 5 12 single slot USB 5 3 vehicle 5 10 D data capture xii digital camera 3 1 dot aiming 3 4 imager operational modes decode mode 3 2 image capture mode 3 2 pick list mode 3 2 lure 3 1 linear scanning 3 1 one dimensional bar codes 3 1 scan angle 3 2 SCAN DUON 2122324 od baa HAHAA Ama KGG 2 21 scan range Les AN AN dessus 3 2 SCANNING AG 3 3 3 5 two dimensional bar codes 3 1 deleting Bluetooth bond 4 31 sek AA Xii E enterprise mobility developer kit 5 2 ESP PEP rr 1 3 1 4 Ethernet cradle 5 9 F fabric holster 5 2 IG CXPIONGY 7x ama crus AG aw ee aw KAG D gw n 2 8 four slot charge only cradle 5 8 ei AA AA 5 8 charging indicators 5 8 four slot Ethernet cradle 5 9 charging 5 9 charging indicators 5 9 four slot s
151. ssories 5 19 Trigger Handle The TRG5500 Trigger Handle adds a gun style handle with a scanning trigger to the MC55 It increases comfort when using the MC55 in scan intensive applications for extended periods of time Trigger Release Button Figure 5 17 Trigger Handle Features Inserting the MC55 into the Trigger Handle Slide the MC55 into the Trigger Handle until it locks in place The latches secure the MC55 to the Trigger Handle Figure 5 18 nstalling the MC55 Removing the MC55 To remove the MC55 press the release buttons and pull the MC55 forward 5 20 MC55A0 MC55NO Enterprise Digital Assistant User Guide Scanning To scan bar codes J NOTE A scanning application must be installed prior to scanning a bar code 1 Start the MC55 s scanning application 2 Aim the MC55 at the bar code 3 Press the trigger on the handle The Scan Decode LED lights and a beep sounds to indicate a successful decode Figure 5 19 Scanning with the Trigger Handle CHAPTER 6 MAINTENANCE amp TROUBLESHOOTING Introduction This chapter includes instructions on cleaning and storing the MC55 and provides troubleshooting solutions for potential problems during MC55 operation Maintaining the MC55 For trouble free service observe the following tips when using the MC55 Do not scratch the screen of the MC55 When working with the MC55 use the supplied stylus or plastic tipped pens intended for use with a touch sen
152. ster it However consider the following to optimize scanning performance e Range Any scanning device decodes well over a particular working range minimum and maximum distances from the bar code This range varies according to bar code density and scanning device optics Scanning within range brings quick and constant decodes scanning too close or too far away prevents decodes Move the scanner closer and further away to find the right working range for the bar codes being scanned e Angle Scanning angle is important for promoting quick decodes When laser beams reflect directly back into the scanner from the bar code this specular reflection can blind the scanner To avoid this scan the bar code so that the beam does not bounce directly back But don t scan at too sharp an angle the scanner needs to collect scattered reflections from the scan to make a successful decode Practice quickly shows what tolerances to work within e Hold the MC55 farther away for larger symbols e Move the MC55 closer for symbols with bars that are close together Data Capture 3 3 J NOTE Scanning procedures depend on the application and MC55 configuration An application may use different scanning procedures from the one listed above Linear Scanning To read a bar code a scan enabled application is required The MC55 contains the DataWedge application that allows the user to enable the scanner to decode bar code data and display the bar
153. stomize the appearance 4 Sounds amp Pi of the Home screen and the at Notifications information to display on it Personal Contains personal setting Connections Contains connection setting Folder applications Folder applications System Folder Provides a link to Motorola s featured demos Manages StoneStreet One Bluetooth connections Refer to the MC55 Series Mobile Computer Integrator Guide for more information Appears only if the StoneStreet One Bluetooth stack is enabled Set the device clock to the date and time of your locale Alarms can also be Set a password for the MC55 Enable sounds for events notifications and more and set the type of notification for different events Contains system setting Microsoft My Synchronizes the phone s applications d Phone contacts calendar tasks text messages music photos videos and other documents with your My Phone account at www microsoft com 2 10 MC55A0 MC55N0 Enterprise Digital Assistant User Guide Table 2 5 Setting Applications Continued Description Description Connections Folder Beam Set the MC55 to receive e 9 incoming IrDA beams Not supported on MC55 Connections Domain Enroll USB to PC Owner Information Certificates Customer Feedback Encryption Keylight Open the Bluetooth application set the MC55 to visible mode and scan for other Blue
154. subdivides an IP network into smaller subsections The mask is a binary pattern that is matched up with the IP address to turn part of the host ID address field into a field for subnets Default is often 255 255 255 0 Substrate A foundation material on which a substance or image is placed Symbol A scannable unit that encodes data within the conventions of a certain symbology usually including start stop characters quiet zones data characters and check characters Symbol Aspect Ratio The ratio of symbol height to symbol width Symbol Height The distance between the outside edges of the quiet zones of the first row and the last row Symbol Length Length of symbol measured from the beginning of the quiet zone margin adjacent to the start character to the end of the quiet zone margin adjacent to a stop character Symbology The structural rules and conventions for representing data within a particular bar code type e g UPC EAN Code 39 PDF417 etc T TCP IP Transmission Control Protocol Internet Protocol A communications protocol used to internetwork dissimilar systems This standard is the protocol of the Internet and has become the global standard for communications TCP provides transport functions which ensures that the total amount of bytes sent is received correctly at the other end UDP is an alternate transport that does not guarantee delivery It is widely used for real time voice and video transmissions where erroneou
155. support e For devices that utilize a USB port as a charging source the device shall only be connected to products that bear the USB IF logo or have completed the USB IF compliance program e To enable authentication of an approved battery as required by IEEE1725 clause 10 2 1 all batteries will carry a Motorola hologram Do not fit any battery without checking it has the Motorola authentication hologram e Do not disassemble or open crush bend or deform puncture or shred e Severe impact from dropping any battery operated device on a hard surface could cause the battery to overheat e Do not short circuit a battery or allow metallic or conductive objects to contact the battery terminals e Do not modify or remanufacture attempt to insert foreign objects into the battery immerse or expose to water or other liquids or expose to fire explosion or other hazard e Do not leave or store the equipment in or near areas that might get very hot such as in a parked vehicle or near a radiator or other heat source Do not place battery into a microwave oven or dryer e Battery usage by children should be supervised e Please follow local regulations to properly dispose of used re chargeable batteries e Do not dispose of batteries in fire e Inthe event of a battery leak do not allow the liquid to come in contact with the skin or eyes If contact has been made wash the affected area with large amounts of water and seek medical advice
156. t 6 Tap Next The Enter Passcode window appears J NOTE f Smart pairing is configured and the device is requesting one of the pre defined PINs the Enter Passcode window does not appear 7 Enter the Passcode and the tap Next The device is added to the Bluetooth list 8 Inthe device list tap the serial device The Partnership Settings window displays 9 Select the Serial Port checkbox 10 Tap Save 11 Tap COM Ports 12 Tao New Outgoing Port The add device window appears Bluetooth 4 11 J NOTE By default Secure Connection checkbox is set enabling Security Level 3 Linked Level Encryption 13 Select the serial device in the list and then tap Next 14 Select a COM port from the drop down list 15 Tap Finish J NOTE Noconnection is made at this point An application must open the selected COM port to trigger Microsoft Bluetooth stack to open the connection ActiveSync Using Serial Port Services Use the wireless Bluetooth serial port connection for ActiveSync just as you would a physical serial cable connection You must configure the application that will use the connection to the correct serial port To set up a Bluetooth ActiveSync connection Before setting up a Bluetooth ActiveSync connection configure the Bluetooth function of your device J NOTE For additional security disable network bridging on the computer specifically bridging to a Remote NDIS adapter before connecting to the computer to pass thoug
157. t application level security The Microsoft stack supports Smart pairing For detailed information refer to the Microsoft MSDN Security Mode 3 Link Level Encryption The MC55 supports Security Level 3 Link Level Encryption Link level encryption is the data security process of encrypting information at the data link level as it is transmitted between two devices Microsoft Bluetooth Stack When pairing with a remote device using the Microsoft Bluetooth Ul Security Level 3 Link Level Encryption is automatically used When developing applications using the Microsoft Bluetooth stack enable Security Mode 3 using the BthSetEncryption API call Refer to the Microsoft MSDN for more information StoneStreet One Bluetooth Stack To set Security Mode 3 on outgoing serial port connections set Encrypt Link On All Outgoing Connections checkbox in the Settings Security See Security on page 4 36 for more information Bluetooth 4 3 Bluetooth Configuration By default the MC55 is configured to using the Microsoft Bluetooth stack Refer to the MC55 Integrator Guide Appendix B for information on switching to the StoneStreet One Bluetooth stack Table 4 1 list the services supported by the Microsoft Bluetooth stack and the StoneStreet One Bluetooth stack Table 4 1 Bluetooth Services Microsoft Bluetooth Stack StoneStreet One Bluetooth Stack Dial Up Networking Services File Transfer Services OBEX Object Push Services Dial Up Net
158. tacts calendar tasks text messages music photos videos and Marketplace Purchase applications from MSN DE the Marketplace Weather Windows Use this mobile version of Games Play games Live Windows Live to find VR Notes Create handwritten or typed notes drawings and voice recordings Getting Started My Phone account Check the local weather documents with a Microsoft Information on the web MSN Money Keep track of your finances RJ ez 2 8 MC55A0 MC55NO Enterprise Digital Assistant User Guide Table2 4 Programs on the Start Screen Continued Icon Name Description Description i Office Mobile Lou TE File Explorer gt Wireless Companion Perform basic arithmetic and calculations such as addition subtraction multiplication and division Keep track of your tasks Internet Connect a notebook Sharing computer to the Internet using the MC55 s data connection ____ Task Enables viewing of memory Manager and CPU allocations and stops running processes Hefer to the Microsoft Applications for Windows Mobile 6 User Guide for more information Search Search contacts data and Phone other information on the MC55 Refer to the Microsoft Applications for Windows Mobile 6 User Guide for more information BT Display information about the Bluetooth radio and generate a Bluetooth address bar code Use the complet
159. tem when pressed with the Orange key Scroll Down and Moves down one item Right Moves right one item when pressed with the Orange key d Soft Keys Accesses the command or menu above it on the screen Star Produces an asterisk in default state Press and release the orange key then press the Star key to create special characters En See Special Character Key on page B 15 for more information Alphanumeric In default state produces the numeric value on the key ET In Alpha state produces the lower case alphabetic characters on the key Each key press produces the next alphabetic character in sequence For example press and cH release the Orange key and then press the 4 key once to produce the letter g press 9 and release the Orange key and then press the 4 key three times to produce the letter Press the SHIFT key in Alpha state to produce the upper case alphabetic characters on the key For example press and release the Orange key press and release the SHIFT key and then press the 4 key once to produce the letter G press and release the Orange key press and release the SHIFT key and then press the 4 key three times to produce the letter T Backspace Produces a backspace SHIFT Press and release the SHIFT key to activate the keypad alternate SHIFT functions A single press displays the following icon at the bottom of the screen until a second key IS pressed zr Press the Orange key then the Shift key to ad
160. the Microsoft Applications for Windows Mobile 6 User Guide to set an application to open Stylus Use the MC55 stylus to select items and enter information The stylus functions as a mouse e Tap Touch the screen once with the stylus to press option buttons and open menu items e Tap and Hold Tap and hold the stylus on an item to see a list of actions available for that item On the pop up menu that appears tap the action to perform e Drag Hold the stylus on the screen and drag across the screen to select text and images Drag in a list to select multiple items N CAUTION To prevent damage to the screen do not use any device other than the Motorola provided stylus 2 22 MC55A0 MC55NO Enterprise Digital Assistant User Guide Entering Data When entering data on the keypad use either the single hand method or the two hand method as shown in Figure 2 25 Single hand Method Two hand Method Figure 2 25 Entering Data on the Keypad Using Voice Over IP J NOTE Voice Over IP is currently supported on the MC55AQ It will be supported on the MC55NO in a future update The MC55 supports Voice over IP over WLAN VoWLAN using Motorola or third party voice clients The MC55 can communicate using VolP either using the MC55 supports several audio outputs including back speaker phone front receiver or handset and Bluetooth headset It is recommended that the wireless network use the 802 11a 5 GHz band for voice applications
161. the on screen instructions to complete the installation Enable DataWedge To enable DataWedge 1 Tap O gt Settings gt System gt DataWedge 2 Tap Basic configuration 3 Tap 1 Barcode input 4 Tap one of the following a 1 1D Scanner Driver or 1 Block Buster Imager b 2 Camera Scanner Driver c 3 Bluetooth SSI Scanner Driver 5 Ensure that a check mark is next to 1 Enabled If not tap 1 Enabled 6 Tap 0 Back 7 Tap 0 Back 8 Tap 0 Exit and then tap OK 9 Tap Running to start the DataWedge process The DataWedge Status changes to Ready 10 Tap OK Disable DataWedge To disable DataWedge 1 Tap O gt Settings gt System gt DataWedge 2 Tap the Running option to end the DataWedge process The DataWedge Status changes to Stopped Data Capture 3 7 3 Tap OK Taking Photos To take a photo 1 Tap O gt Programs gt Pictures amp Videos icon 2 Tap Camera on the command bar 3 Check the image on the view finder adjust if necessary 4 Press the Enter key to take the picture Hold the MC55 still until the shutter sound is heard Recording Video To record a video clip 1 Tap O gt Programs gt Pictures amp Videos icon 2 Tap Camera on the command bar 3 Tap Menu gt Video to set shooting mode to video The available recording time displays on the screen J NOTE By default the time limit for recording videos is set to 30 seconds 4 Press the Enter key to begin record
162. ting area Getting Started Figure 1 12 Handstrap and Pin Removal 8 Repeat for the other side of the handstrap 9 Remove the pin from the handstrap Figure 1 13 Pin Removal 10 Pull the handstrap through the handstrap slot Installation To install the handstrap 1 Feed the bottom end of the handstrap into the handstrap slot on the bottom of the MC55 15 1 14 MC55A0 MC55N0 Enterprise Digital Assistant User Guide Figure 1 14 Feed Handstrap into Handstrap Slot 2 Slide the pin into the bottom of the handstrap 3 Centerthe pinin the handstrap loop J NOTE Handstrap and pin should fit securely into the handstrap mounting area When pulling on handstrap use enough force to engage pin into place 4 Pull the handstrap so that the pin and bottom of the handstrap slide into position in the mounting area Figure 1 15 Pin and Handstrap in Mounting Area 5 Replace the battery 6 Replace the stylus tether onto the handstrap Figure 1 16 S ide Handstrap and Tether Over Handstrap Mount 7 Insert the handstrap clip into the slot on the MC55 Ensure that it is securely in place CHAPTER 2 OPERATION Introduction This chapter explains the buttons status icons and controls on the MC55 and provides basic instructions for using the MC55 including powering on and resetting Finger Scrolling Finger scrolling can be used to scroll up and down web pages documents and lists such as the contacts l
163. tions from this value NVM Non Volatile Memory O Open System Authentication Open System authentication is a null authentication algorithm Glossary 6 MC55A0 MC55N0 Enterprise Digital Assistant User Guide P PAN Personal Area Network Using Bluetooth wireless technology PANs enable devices to communicate wirelessly Generally a wireless PAN consists of a dynamic group of less than 255 devices that communicate within about a 33 foot range Only devices within this limited area typically participate in the network PING Packet Internet Groper An Internet utility used to determine whether a particular IP address is online It is used to test and debug a network by sending out a packet and waiting for a response Q QWERTY A standard keyboard commonly used on European keyboards QWERTY refers to the arrangement of keys on the top row of keys QWERTZ A standard keyboard commonly used on German keyboards QWERTZ refers to the arrangement of keys on the top row of keys R RAM Random Access Memory Data in RAM can be accessed in random order and quickly written and read RF Radio Frequency ROM Read Only Memory Data stored in ROM cannot be changed or removed Router A device that connects networks and supports the required protocols for packet filtering Routers are typically used to extend the range of cabling and to organize the topology of a network into subnets See Subnet S Scanner An electronic d
164. tooth devices in the area 3 Bluetooth Wireless Manager Setup wireless network connection and customize settings Enables or disables the MC55 s wireless radios and customizes Wi Fi and Bluetooth settings Personal Folder Buttons Assign a program to a button System Folder Backlight Error Reporting View basic information such as the Windows Mobile version and type of processor used on the MC55 Set backlight settings Enable or disable the Microsoft s error reporting function is a ri Managed Programs Displays the programs that were installed on the MC55 using Mobile Device Manager Set up one or more types of modem connections for your device such as phone dial up GPRS Bluetooth and more so that your device can connect to the Internet or a private local network Make your device an AD domain member for device management and security Refer to the Microsoft Applications for Windows Mobile 6 User Guide for more information Enables or disables the enhanced network connectivity Enter personal information on the MC55 See information about certificates installed on the MC55 Submit feedback on the Windows Mobile 6 software Allow files on a storage card to be encrypted Encrypted files are readable only on your device Set the keypad backlight time out Table 2 5 Setting Applications Continued
165. ts own header to it and delivers a datagram to the layer 2 data link protocol It may also break the packet into fragments to support the maximum transmission unit MTU of the network IP Address Internet Protocol address The address of a computer attached to an IP network Every client and server station must have a unique IP address A 32 bit address used by a computer on a IP network Client workstations have either a permanent address or one that is dynamically assigned to them each session IP addresses are written as four sets of numbers separated by periods for example 204 171 64 2 IPX SPX Internet Package Exchange Sequential Packet Exchange A communications protocol for Novell IPX is Novell s Layer 3 protocol similar to XNS and IP and used in NetWare networks SPX is Novell s version of the Xerox SPP protocol ISM Industry Scientific and Medical K Key A key is the specific code used by the algorithm to encrypt or decrypt the data Also see Encryption and Decrypting Glossary 5 L LASER Light Amplification by Stimulated Emission of Radiation The laser is an intense light source Light from a laser is all the same frequency unlike the output of an incandescent bulb Laser light is typically coherent and has a high energy density laser scanner A type of bar code reader that uses a beam of laser light LCD See Liquid Crystal Display LED Indicator A semiconductor diode LED Light Emitting Diode used
166. tton or automatically by Control Panel time out settings These settings are configurable and the factory default settings are shown in Table 2 8 are subject to change update Table 2 8 Wake up Default Settings Condition for Wake up Power Button Automatic Time out AC power is applied Yes Mobile computer is inserted into a cradle Yes Mobile computer is removed from a cradle Yes Mobile computer is connected to a USB device Yes Yes A key is pressed Yes The scan triggered is pressed Yes The screen is touched No Bluetooth communication Yes Yes IST activity Yes USB Host connected No Operation 2 21 Function Buttons The MC55 s buttons perform certain functions Scan Action Button Button Scan Action Button Power Button Figure 2 24 Function Buttons Power Press the red Power button to turn the MC55 screen on and off The MC55 is in suspend mode when the screen is off For more information see Powering On the MC55 on page 1 7 Also use the Power button to reset the MC55 by performing a warm or cold boot See Resetting the MC55 on page 2 19 e Scan Action Press to scan bar codes or capture images See Chapter 3 Data Capture Or press to open an application or perform a function See the Microsoft Applications for Mobile 6 User Guide to set an application to open e Volume Up Down Press to increase or decrease the MC55 s volume e Action Press to open an application or perform a function See
167. unication setup procedures refer to the MC55 Integrator Guide The Single slot USB Cradle Provides 5 4 VDC power for operating the MC55 e Synchronizes information between the MC55 and a host computer Refer to the MC55 Integrator Guide for information on setting up a partnership between the MC55 and a host computer e Charges the MC55 s battery e Charges a spare battery Charging the MC55 Battery Connect the cradle to power Insert the MC55 into the slot to begin charging Charging Battery Status LED Figure 5 1 MC55 Battery Charging 5 4 MC55A0 MC55NO Enterprise Digital Assistant User Guide Charging the Spare Battery Spare Battery Charging LED Spare Battery Figure 5 2 Spare Battery Charging Battery Charging Indicators The Single slot USB Cradle charges the MC55 s main battery and a spare battery simultaneously The MC55 s charge LED indicates the status of the battery charging in the MC55 See Table 1 1 on page 1 6 for charging status indications The spare battery charging LED on the cradle indicates the status of the spare battery charging in the cradle See Table 5 2for charging status indications The 2400 mAh battery fully charges in less than four hours and the 3600 mAh battery fully charges in less than six hours Charging Temperature Charge batteries in temperatures from 0 C to 40 C 32 F to 104 F Charging is intelligently controlled by the MC55 To accomplish this for s
168. vehicle holder near the passenger seat air bag deployment area e Install the vehicle holder on the surface of your vehicle that is reasonably flat and free of dirt and oil Device Mounting Precautions e Some countries prohibit the mounting of any electronic device in any location on the vehicle dashboard Be sure to check your local laws acceptable mounting areas before installing the vehicle holder e The heating and cooling cycle of a vehicle s interior will in some cases loosen the adhesion of the suction cup Check the vacuum seal of the vehicle mount kit for adequate adhesion each time you use the unit and reinstall if necessary e Ifthe vehicle holder has problems staying on clean the plastic suction cup with alcohol then reinstall 5 16 MC55A0 MC55NO Enterprise Digital Assistant User Guide Installation Install the vehicle mount on the surface of your vehicle that is reasonably flat and free of dirt and oil Clean the mounting surface with a glass cleaner and a clean cotton cloth Install the vehicle mount on the windshield or other flat car surface using the supplied mounting disc Assembly 1 Insert the vehicle holder s cradle plate to the holes on the back of the cradle 2 Push the cradle down until both parts are engaged Windshield Installation 1 Fixthe suction cup mount to the selected area with the suction lever facing up Suction Cup Mount Cradle Plate a Cradle Ny 4 is f o Figu
169. vice 1 Tap and hold on OBEX Object Push and select Connect The OBEX Object Push window appears BTExplorer er wc On 3 47 OBEX Object Push Select Connection Parameters at Address 00157099CB6 Device Name MC75 Service Name OBEX Connection Parameters Action EERE v 2 Inthe Action drop down list select Send A Picture 3 Tap The Send Local Picture window appears BTExplorer es wc 3 47 Send Local Picture Type All Pictures BMP JPG J v Application J Application Data Cache Disk D ConnMgr n Documents and Settings J MUSIC J My Documents Program Files Open Cancel f E d Figure 4 29 Send Local Picture Window 4 Navigate to the picture to send to the other device 5 Tap Open 6 Tap OK to send the picture to the other device and display a confirmation dialog box on the other device to accept the picture A Send Picture dialog appears 7 Tap Ok Headset Services To connect to a Bluetooth headset J NOTE Newer Bluetooth headsets are device dependant and remember the last device they connected to If problems occur while connecting to the headset place the headset in discovery mode Refer to the headset user manual for more information Bluetooth 4 27 1 Ensure the MC55 is connectable required when automatic re connect is initiated See Device Info on page 4 32 2 Ensure that the Headset profile is enabled on the MC55 See Profi
170. which automatically charges from the fully charged main battery When using the MC55 for the first time the backup battery requires approximately 40 hours to fully charge This is also true any time the backup battery is discharged which occurs when the main battery is removed for several hours The backup battery retains RAM data in memory for at least 15 minutes at room temperature when the MC55 s main battery is removed When the MC55 reaches a very low battery state the combination of main battery and backup battery retains RAM data in memory for at least 48 hours For cable and cradle setup and charging procedures refer to the MC55 Integrator Guide e USB Charging Cable e Charge Only Cable e Single slot USB Cradle e Single slot Ethernet Modem USB Cradle e Four slot Charge Only Cradle To charge the main battery 1 Connect the charging accessory to the appropriate power source 2 Insert the MC55 into a cradle or attach to a cable The MC55 begins charging The Charging Battery Status LED blinks amber while charging then turns solid amber when fully charged See Table 1 1 for charging indications The 2400 mAh battery fully charges in less than four hours and the 3600 mAh battery charges in less than six hours Table 1 1 LED Charge Indicators Charging Battery Status LED Indication Off MC55 is not charging MC55 is not inserted correctly in the cradle or connected to a power source Charger cradle is not powered Slow Bl
171. wide while the remaining 6 are narrow Code 93 An industrial symbology compatible with Code 39 but offering a full character ASCII set and a higher coding density than Code 39 Cold Boot A cold boot restarts the mobile computer and erases all user stored records and entries COM port Communication port ports are identified by number e g COM1 COM2 Cradle A cradle is used for charging the terminal battery and for communicating with a host computer and provides a storage place for the terminal when not in use D DCP See Device Configuration Package Decode To recognize a bar code symbology e g UPC EAN and then analyze the content of the specific bar code scanned Decode Algorithm A decoding scheme that converts pulse widths into data representation of the letters or numbers encoded within a bar code symbol Glossary 3 Decryption Decryption is the decoding and unscrambling of received encrypted data Also see Encryption and Key Depth of Field The range between minimum and maximum distances at which a scanner can read a symbol with a certain minimum element width Device Configuration Package The Symbol Device Configuration Package provides the Product Reference Guide PRG flash partitions Terminal Configuration Manager TCM and the associated TCM scripts With this package hex images that represent flash partitions can be created and downloaded to the mobile computer Discrete 2 of 5 A binary bar code s
172. working Services PBAP Services OBEX Object Push Services Serial Port Services Headset Audio Gateway Services Personal Area Networking Services Serial Port Services A2DP AVRCP Services Personal Area Networking Services HID Host Services A2DP AVRCP Services Table 4 2 list the COM ports available for the StoneStreet One Bluetooth stack and the Microsoft Bluetooth stack Table 4 2 COM Ports Microsoft Bluetooth Stack StoneStreet One Bluetooth Stack COM5 COM5 COM9 COM9 COM11 COM21 COM22 COM23 4 4 MC55A0 MC55N0 Enterprise Digital Assistant User Guide Bluetooth Power States Cold Boot With StoneStreet One Bluetooth Stack Performing a cold boot on the MC55 turns off Bluetooth after initialization which takes a few moments It is normal to see the Bluetooth icon appear and disappear when using the Classic Home screen as well as a wait cursor when initialization proceeds in all modes With Microsoft Bluetooth Stack Performing a cold boot retain the state of the Bluetooth radio prior to the cold boot Warm Boot With StoneStreet One Bluetooth Stack Performing a warm boot on the MC55 turns off Bluetooth With Microsoft Bluetooth Stack Performing a warm boot retain the state of the Bluetooth radio prior to the warm boot Suspend When there is an active Bluetooth connection the Bluetooth radio goes into low power mode maintaining the active connection When there is no active connection the Bluetooth ra
173. ymbology representing each character by a group of five bars two of which are wide The location of wide bars in the group determines which character is encoded spaces are insignificant Only numeric characters 0 to 9 and START STOP characters may be encoded E EAN European Article Number This European International version of the UPC provides its own coding format and symbology standards Element dimensions are specified metrically EAN is used primarily in retail EMDK Enterprise Mobility Developer s Kit ESD Electro Static Discharge F File Transfer Protocol FTP TCP IP application protocol governing file transfer via network or telephone lines See TCP IP Flash Memory Flash memory is nonvolatile semi permanent storage that can be electronically erased in the circuit and reprogrammed FHSS Frequency Hopping Spread Sprectrum A method of transmitting radio signals by rapidly switching a carrier among many frequency channels using a pseudorandom sequence known to both transmitter and receiver H Hard Reset See Cold Boot Hz Hertz A unit of frequency equal to one cycle per second Host Computer A computer that serves other terminals in a network providing such services as computation database access supervisory programs and network control Glossary 4 MC55A0 MC55N0 Enterprise Digital Assistant User Guide IEC International Electrotechnical Commission This international agency regulates laser safety

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