Viastara Companion 20
Contents
1. H P2 HE COMPANION 20 MULTIMEDIA SPEAKER SYSTEM Owner s Guide Gu a de usuario Notice d utilisation Safety and Regulatory Information Please read this owner s guide Please take the time to follow the instructions in this owner s guide carefully It will help you set up and operate your system properly and enjoy its advanced features Please save this owner s guide for future reference WARNING To reduce the risk of fire or electrical shock do not expose the product to rain or moisture WARNING Do not expose this apparatus to dripping or splashing and do not place objects filled with liquids such as vases on or near the apparatus As with any electronic products use care not to spill liquids into any part of the system Liquids can cause a failure and or a fire hazard CAUTION AVIS RISK OF ELECTRICAL SHOCK RISQUE DE CHOC LECTRIQUE DO NOT OPEN NE PAS OUVRIR CAUTION TO REDUCE THE RISK OF ELECTRIC SHOCK ATTENTION POUR R DUIRE LE RISQUE DE D CHARGE ELECTRIQUE NE RETIREZ PAS LE COUVERCLE OU e ae L ARRI RE IL NE SE TROUVE A L INT RIEUR AUCUNE NO USER SERVICEABLE PARTS INSIDE PIECE POUVANT ETRE R PAR E PAR L USAGER REFER SERVICING TO QUALIFIED PERSONNEL S ADRESSER A UN R PARATEUR COMPETENT The lightning flash with arrowhead symbol within an equilateral triangle alerts the user to the presence of uninsulated dangerous voltage within the system enclosure that may be of sufficient magnitud2. Framingham MA 01701 9168 USA M37 DOTU AM344837 Rev 02
3. requirement in SJ T 11363 2006 X Indicates that this toxic or hazardous substance contained in at least one of the homogeneous materials used for this part is above the limit requirement in SJ T 11363 2006 SAFETY AND REGULATORY INFORMATION NOTES The product label is located on the bottom of the product The product is intended to be used only with the power supply provided The product must be used indoors It is neither designed nor tested for use outdoors in recreational vehicles or on boats Where the mains plug or appliance coupler is used as the disconnect device such disconnect device shall remain readily operable Additional safety information See the additional instructions on the Important Safety Instructions sheet North America only enclosed in the shipping carton iPod is a trademark of Apple Inc registered in the U S and other countries 2011 Bose Corporation No part of this work may be reproduced modified distributed or otherwise used without prior written permission 4 SAFETY AND REGULATORY INFORMATION Information about products that generate electrical noise This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy a
4. cloth slightly dampened with water to clean the control pod bottom surface Technical Information Driver complement Two 2 75 inch 70 mm high excursion wide range transducers Dimensions approximate Speakers 8 6 H x 3 5 W x 4 4 D 22 0 cm x 9 0 cm x 15 0 cm Control pod 2 5 D x 1 125 H 6 3 cm x 2 8 cm Weight approximate One speaker unpacked 2 5 Ib 1 1 kg Control pod 0 5 Ib 0 2 kg 20 LiMITED WARRANTY This system is covered by a limited warranty Details of the limited warranty are provided on the Product Registration Card that came with your system Please fill out the information section on the card and mail it to Bose Failure to do so however will not affect your limited warranty rights What you must do to obtain limited warranty service Return the product with proof of purchase from an authorized Bose dealer using the following procedures 1 Contact the Bose organization in your country or region visit http global Bose com for Bose contact information in your country or region for specific return and shipping instructions 2 Label and ship the product freight prepaid to the address provided by the Bose organization in your country 3 Place any necessary return authorization number prominently on the outside of the carton Cartons not bearing a return authorization number where required will be refused 21 MIBE C Better sound through researche 2011 Bose Corporation The Mountain
5. ctor Be sure the AC power outlet is working When using a surge protector or power strip be sure it is turned on The Companion 20 system sound seems distorted Decrease the volume of the sound source and increase the Companion 20 speaker volume using the control pod 18 TROUBLESHOOTING Problem What to do One speaker does Make sure the cable from the left speaker not play or sounds is firmly inserted into the Left Speaker distorted connector on the back of the right speaker Check the balance setting on your sound Source Cannot control the volume using the Make sure the control pod plug is fully control pod inserted into the connector on the rear of the No sound from right speaker Push the plug in using suffi headphones cient force to ensure that it is fully inserted No sound from the into the connector connected device Contacting Customer Service For additional help in solving problems contact Bose Customer Service Refer to the address sheet included in the carton or visit http global Bose com 19 MAINTENANCE AND TECHNICAL INFORMATION Cleaning the system Wipe the speakers and control pod with a dry cloth Do not use solvents or chemicals Do not allow liquids or objects to enter the rear port of the speakers the speaker grilles or any part of the control pod If the bottom of the control pod loses its adhesion to the tabletop use a lint free
6. e cables ooocoocooocooocoooooo o 12 Connecting an external music source 14 Connecting headphones lsel ees ranun 14 Using the speaker system ooooocooocor eee 15 Turning on the system 0 eee eee eee 15 Controlling the volume eee eee eee eee 15 Automatic standby 0 00 eee eee ees 17 Troubleshooting 0 000 eens 17 Contacting Customer Service o ooo ooooooooo 19 Maintenance and Technical Information Ls 20 Cleaning the system llle 20 Technical Information llle 20 Limited Warranty serv Wee Vb US 21 What you must do to obtain limited warranty service 21 INTRODUCTION Congratulations on your purchase of the Bose Companion 20 multimedia speaker system With these high quality speakers you can enjoy Full natural sound from just two speakers whether sitting directly in front of your computer or across the room Sleek space saving design that complements the look of your computer Aunique control pod that makes it easy to adjust or mute the volume and connect headphones and other audio devices Exclusive TrueSpace stereo digital signal processing that reproduces wide natural sound from only two speakers bringing more life to music games and videos Proprietary digital signal processing that delivers crisp clear performance at all listening levels e Advanced port design and drive
7. e to constitute a risk of electrical shock The exclamation point within an equilateral triangle as marked on the system N is intended to alert the user to the presence of important operating and maintenance instructions in this owner s guide WARNING Do not place any naked flame sources such as lighted candles on or near the apparatus SAFETY AND REGULATORY INFORMATION CAUTION Make no modifications to the system or accessories Unauthorized alterations may compromise safety regulatory compliance and system performance CAUTION Long term exposure to loud music may cause hearing damage It is best to avoid extreme volume when using headphones especially for extended periods CAUTION Use only the power supply provided with the speaker system This product conforms to all EU Directive requirements as applicable C by law The complete Declaration of Conformity can be found at www Bose com static compliance Names and Contents of Toxic or Hazardous Substances or Elements Toxic or Hazardous Substances and Elements Hexavalent Polybrominated Biphenyl Polybrominated PartName Lead Pb Mercury Hg Cadmium Cd CR VI PBB diphenylether PBDE PCBs X 0 0 0 0 0 Metal parts X 0 0 0 0 0 Plastic parts 0 0 0 0 0 0 Speakers X 0 0 0 0 0 Cables X 0 0 0 0 0 O Indicates that this toxic or hazardous substance contained in all of the homogeneous materials for this part is below the limit
8. es Use the four provided cables and the AC power cord to make the connections shown on page 13 CAUTION Do not plug in the AC power cord until all other connec tions are completed 1 2 12 Insert one end of the audio in cable 8 into the Audio In connector on the back of the right speaker Insert the other end of the cable into the Headphone or Speaker output connector the labels and positions of these connectors vary on your computer Insert the control pod cable plug into the Control Pod connector on the right speaker Insert the free end of the DC power cable into the DC Power connector on the right speaker Insert the end of the left speaker cable into the Left Speaker connector on the right speaker Insert the small end of the AC power cord 8 into the power pack and then insert the large end into an AC mains outlet CONNECTING Right Speaker Left speaker Right speaker 13 CONNECTING Connecting an external music source You can connect an iPod mp3 player or other music source to the control pod using a 3 5 mm plug not supplied The music source audio and computer audio are mixed and will both play at the same time To connect an external music source Fully insert the 3 5 mm plug from the music source into the Audio In connector on the control pod To avoid hearing both the computer and external music source mute the computer audio Connect
9. ing headphones Use headphones with a 3 5 mm plug Fully insert the 3 5 mm plug into the headphone connector on the control pod Connecting headphones to the Companion 20 system mutes the sound from the speakers Headphone Audio In connector connector 14 USING THE SPEAKER SYSTEM Turning on the system Touch the top of the control pod to turn the speaker system on The power indicator illuminates Touch the top of the control pod again to turn the system off The power indicator extinguishes Power indicator Power control Volume control Controlling the volume Rotate the volume control top outer band on the control pod clockwise to increase the volume counterclockwise to decrease volume When your sound source has a volume control 1 Rotate the Companion 20 control pod volume control fully counterclockwise to decrease the volume to minimum zero 2 Adjust the volume on your sound source to near maximum As you increase the volume no sound is emitted from the Companion 20 speakers because they are set to minimum 15 USING THE SPEAKER SYSTEM Note You should never turn your sound source up to maximum volume as this could cause the sound to distort A volume setting of about 8096 of maximum should be sufficient 3 Rotate the Companion 20 control pod volume control clockwise until the sound reaches the desired listening level Automatic standby The Companion 20 system automatically goes into the
10. nd if not installed and used in accordance with the instructions may cause harmful interference to radio communications However this is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on you are encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver Connect the equipment to an outlet on a different circuit than the one to which the receiver is connected Consult the dealer or an experienced technician for help NOTE Unauthorized modification of the system could void the user s authority to operate this equipment and may void the warranty This product complies with the Canadian ICES 003 Class B specifications For future reference For convenience enter the serial number S N located on the bottom of the right speaker below and on the Customer Warranty card Serial number Purchased on We suggest that you keep your purchase receipt and the limited warranty with this guide CONTENTS INthOGUCTION VEDI eder ee ot ad eee paie e EUR 8 Setting Up es isade pea de bee eis epe gem ue dum lex 9 Unpacking inel Rm aa enn 9 Positioning the speakers and control pod 10 Connecting vocacion 12 Connecting th
11. r that produce powerful low note performance and room filling sound SETTING UP Unpacking During unpacking make sure that all parts shown are in the carton If any part is missing or damaged contact your Bose dealer Save the carton and all packing materials for possible future use Left speaker Right speaker Speaker Audio Power pack AC power Control pod cable cable and cable cord and cable Af Correct for your region SETTING UP Positioning the speakers and control pod 18 in 32 in 46 cm 81 cm The size and shape of these speakers make it easy to position them directly next to your computer To provide an accurate sound stage you should observe the following guidelines Place the left and right speakers left and right speakers are identified on each speaker back panel an equal distance from 10 SETTING UP the center of your computer monitor or screen They should be between 18 and 32 inches apart Avoid putting objects directly in front of the lower part of the speaker grilles This area is where the speaker driver is located Do not place the speakers too far behind your computer monitor or screen because that will block the sound Place the control pod so it is within easy reach Keep the front of the speakers even with or slightly forward of the front of the computer screen 11 CONNECTING Connecting the cabl
12. standby state after two hours when there is no audio signal or the volume is turned all the way down You can disable automatic standby so the system is always on when connected to power To disable automatic standby Lightly press and hold the top of the control pod approximately six seconds until you hear two tones that chime from high to low To re enable automatic standby Lightly press and hold the top of the control pod again until you hear two tones that chime from low to high 16 TROUBLESHOOTING Low volume settings less than maximum on your computer or media player reduce its output and can unnecessarily limit the volume of the Companion 20 system Computer volume controls often include External buttons which may operate independent of the onscreen controls Onscreen controls provided on the computer e Various media player controls Try adjusting one or more of these controls if the sound from the Companion 20 system is too low 17 Problem What to do No sound English TROUBLESHOOTING Make sure the speakers are turned on the power indicator on the control pod is illuminated Make sure the control pod volume control is not turned fully counterclockwise minimum Make sure the computer is plugged in and turned on mute is turned off and all volume controls are turned up Be sure the power pack is securely plugged into the right speaker and into a power outlet or surge prote
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