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HP Officejet Pro 8100 ePrinter

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1. sssseseeeeeneene enne 102 mclg lce 102 ctc E 102 Material safety data sheets iiiaae eaae dence duet Herde aaae 102 Recycling program 202s a ene ee Me ee de She no eee 102 HP inkjet supplies recycling program eese 102 Disposal of waste equipment by users in private households in the European Union 103 Power CONSUMPTION 2 222 cete Eire ace teneret ee Se ERE Ee ER DER Een epa ci nee ERE Rea ERIS RAE 104 Chemical Substances tient nioe iue Ie re o In ko eU EI ERR oo nese HR NETS eR 104 Battery information edet e e EE IRE HERR REPRE RSEN AER REPE Re REESE 104 Battery disposal in Taiwan essen emen 104 Attention California users sssesseeeeenn nemen nnne enn 104 RoHS notices China only rere itinere eer ettet eene deme gait reiii 105 RoHS notices Ukraine Oly es ieii i aiai ie enne errem nennen 105 Third party licenses 2 2 lide Bee ende ds ees qa o e ea ite iuge 106 Contents B HP supplies and accessories Order printing supplies online encore toti n token nerit ruine dioi dine 114 SUPPIIGS 1e ienasi 114 Ink cartridges and printheads seesseeeeeeene enne ennemis 114 FAP OI ae ioc 115 C Network setup Change basic network settings enemies 11
2. sssss 122 To change from a wireless connection to a USB or Ethernet connection 122 Test the wireless conrniection crees eoe otii eene dece ete esheets 122 Guidelines for ensuring wireless network security 122 Overview of security settings sssssssseeeeenee enm eene 123 Add hardware addresses to a wireless router MAC filtering ssssse 123 Other wireless security guidelines sseeseeen m 123 Guidelines for reducing interference on a wireless network seeeesseees 124 Uninstall and reinstall the HP software sssseeeen enm eene 124 WIDdOWS 2 5 Hee tieu emen einn 124 MECRO P P 125 D Printer management tools Toolbox MWindOoWs a etre p ea erp E Ep eee t EE Ep ee ev xe RO e 126 HP AQ Iee DS S 126 Embedded web server ondes ter teer Hr e oda te Ded nce Hose deve e dee Hope eoe ee totes 126 About COOKi8S niet ito ee b teni e t e te eL IR dettes 127 To open the embedded web server sssssssssee eene nennen enne 127 Index rue Reto ee eR eei eR e er E 137 1 Get started This guide provides details about how to use the printer and how to resolve problems Accessibility Eco Understand the printer parts Use the printer control panel Finding the printer model number e Select print media Load media Install the
3. 4 NOTE Macintosh computers do not have indicator lights To check the Ethernet connection on a Macintosh computer click System Preferences in the Dock and then click Network If the Ethernet connection is working correctly Built in Ethernet appears in the list of connections along with the IP address and other status information If Built in Ethernet does not appear in the list there might be a problem with the router the Ethernet cable or your computer For more information click the Help button in the window To check a wireless connection 1 Make sure that your computer s wireless has been turned on For more information see the documentation that came with your computer 2 If you are not using a unique network name SSID then it is possible that your wireless computer could be connected to a nearby network that is not yours The following steps can help you determine if your computer is connected to your network Windows a Click Start click Control Panel point to Network Connections and then click View Network Status and Tasks OR Click Start select Settings click Control Panel double click Network Connections click the View menu and then select Details Leave the network dialog box open while you continue to the next step b Disconnect the power cord from the wireless router The connection status of your computer should change to Not Connected c Reconnect the power cord to the wireless router Th
4. Windows 1 From the computer desktop click Start select Programs or All Programs click HP click the folder for your printer and then select the icon with your printer s name Double click Web Connected Solutions and then double click ePrint Setup The printer s embedded web server opens On the Web Services tab click Setup in the Web Services Settings section Click Accept Terms of Use and Enable Web Services and then click Next Click Yes to allow the printer to automatically check for and install product updates If your network uses proxy settings when connecting to the Internet enter these settings T Follow the instructions on the Web Services information sheet to finish the setup m ome o HP ePrint Mac OS X A To set up and manage Web Services in Mac OS X you can use the printer s embedded web server EWS For more information see Set up HP ePrint using the embedded web server Set up HP ePrint using the printer s control panel The printer s control panel provides an easy way to set up and manage HP ePrint To set up HP ePrint complete the following steps 1 Onthe printer control panel press the HP ePrint button The printer prints the HP ePrint Setup page 2 Follow the instructions on the page to set up HP ePrint Set up HP ePrint using the embedded web server You can use the printer s embedded web server EWS to set up and manage HP ePrint To set up HP ePrint complete the following steps
5. Appendix A 92 continued Media size 2L Tray 2 Duplexer U S Letter 216 x 279 mm 8 5 x 11 inches 8 5 x 13 inches 216 x 330 mm U S Legal 216 x 356 mm 8 5 x 14 inches S v A4 210 x 297 mm 8 3 x 11 7 inches x U S Executive 184 x 267 mm 7 25 x 10 5 inches NIS U S Statement 140 x 216 mm 5 5 x 8 5 inches B5 JIS 182 x 257 mm 7 17 x 10 12 inches A5 148 x 210 mm 5 8 x 8 3 inches 6x8 inches Edge to Edge A4 Edge to Edge Letter SIN Envelopes U S 10 Envelope 105 x 241 mm 4 12 x 9 5 inches Monarch Envelope 98 x 191 mm 3 88 x 7 5 inches Card Envelope 111 x 152 mm 4 4 x 6 inches A2 Envelope 111 x 146 mm 4 37 x 5 75 inches DL Envelope 110 x 220 mm 4 3 x 8 7 inches C5 Envelope 162 x 229 mm 6 4 x 9 inches C6 Envelope 114 x 162 mm 4 5 x 6 4 inches Japanese Envelope Chou 3 120 x 235 mm 4 7 x 9 3 inches Japanese Envelope Chou 4 90 x 205 mm 3 5 x 8 1 inches NS NP NP NP S NEN NY SN SINN NP ONE ONES S YS SS Cards Technical information continued Media size Index card 76 2 x 127 mm 3 x 5 inches Tray 2 Duplexer Index card 102 x 152 mm 4 x 6 inches Index card 127 x 203 mm 5 x 8 inches A6 card 105 x 148 5 mm 4 13 x 5 83 inches A4 index card 210 x 297 mm 8 3 x 11 7 inches Hagaki 100 x 148 mm 3 9 x 5 8
6. Feature Capacity Printer control panel language support Bulgarian Croatian Czech Danish Dutch English Finnish French German Greek Hungarian Italian Japanese Korean Norwegian Polish Portuguese Romanian Russian Simplified Chinese Slovak Slovenian Spanish Swedish Traditional Chinese Turkish Processor and memory specifications Printer processor ARM R4 Printer memory 64 MB built in RAM System requirements EA NOTE For the most current information about supported operating systems and system requirements visit www hp com go customercare Operating system compatibility Windows XP Service Pack 3 Windows Vista Windows 7 Mac OS X v10 5 v10 6 Linux For more information see http hplipopensource com hplip web index html Minimum system requirements Microsoft Windows 7 1 GHz 32 bit x86 or 64 bit x64 processor 2 GB hard disk space CD ROM DVD drive or Internet connection USB port Internet Explorer Microsoft Windows Vista 800 MHz 32 bit x86 or 64 bit x64 processor 2 GB hard disk space CD ROM DVD drive or Internet connection USB port Internet Explorer Microsoft Windows XP Service Pack 3 or higher 32 bit only Intel Pentium II Celeron or compatible processor 233 MHz or higher CD ROM DVD drive or Internet connection USB port Internet Explorer 6 0 or higher Mac OS X v10 5 or v10 6 PowerPC G4 G5 or Intel Core processor 500 MB free hard
7. HP Everyday Photo Paper Get started Print colorful everyday snapshots at a low cost using paper designed for casual photo printing This affordable photo paper dries quickly for easy handling Get sharp crisp images when you use this paper with any inkjet printer Available in semi gloss finish in 8 5 x11 continued inch A4 4 x 6 inch and 10 x 15 cm It is acid free for longer lasting documents HP Iron On Transfers HP Iron on Transfers for color fabrics or for light or white fabrics are the ideal solution for creating custom T shirts from your digital photos To order HP papers and other supplies go to www hp com Go to Shop for Products and Services and select Ink toner and paper NOTE At this time some portions of the HP website are available in English only Recommended papers for photo printing For the best print quality HP recommends using HP papers that are specifically designed for the type of project you are printing Depending on your country region some of these papers might not be available Depending on your country region some of these papers might not be available HP Premium Plus Photo Paper HP s best photo paper is heavyweight for producing professional quality photos Features an instant dry finish for easy handling without smudging It resists water smears fingerprints and humidity It is available in several sizes including A4 8 5 x 11 inch 10 x 15 cm 4 x 6
8. Open the EWS For more information see Embedded web server On the Web Services tab click Setup in the Web Services Settings section Click Accept Terms of Use and Enable Web Services and then click Next Click Yes to allow the printer to automatically check for and install product updates If your network uses proxy settings when connecting to the Internet enter these settings 6 Follow the instructions on the Web Services information sheet to finish the setup Quas ON Use HP ePrint HP ePrint allows you to print to your web connected printer anytime from any location To use HP ePrint make sure to have the following An Internet and email capable computer or mobile device AnHP ePrint capable printer on which Web Services has been enabled XE TIP For more information about managing and configuring HP ePrint settings and to learn about the latest features visit ePrintCenter www eprintcenter com Use HP ePrint 35 Chapter 3 Print using HP ePrint To print documents using HP ePrint complete the following steps 1 On your computer or mobile device open your email application Ef NOTE For information about using the email application on your computer or mobile device see the documentation provided with the application Create a new email message and then attach the file that you want to print For a list of files that can be printed using HP ePrint as well as guidelines to follow when u
9. nme 38 Replace the ink cartridges iere tiere de c Bede e Rn ca eee e ca gere nee 38 Storeprinting supplies 3 2 torii rrt rne ce Ebene aiio enen Cope esp eeu dace vns tg e cdyattdeateens 40 Usage information collectiOn 1 coerente ede tede cre Imre a ieaiaia aaide 40 Solve a problem FP SUDDOFt oc 6 ene rcd Aaa aaa ee te d dde c d 41 Obtain electronic isupport 3 1 erii sedere toe gee sedeD eed eciivessaed Ea quide edis 42 HP support by phiorie intei netten eene tech teres A A E E 42 B fore Roger en T 43 Phone support period rite tee ieee tee de e He eode edere ee Deed iR ened 43 Telephone support numbers din oit teri p tit net eni ede tended cena 43 After the phone support period sessseeeeennnee eene 44 General troubleshooting tips and resources sssee eene enne 45 Solve printer problems 31er deve cone ite eere ERR idee Lune he Ce tente opns tin opens cene ee 45 The printer shuts down unexpecteadly ssseeee emen 46 Alignmeri fails sesh cece obi retire Ree PU PUR ee Dpec E AERE Ra exe roe R Panis E eR apa 46 The printer is not responding nothing prints 46 The printer prints slowly x croire ote reno ear Secs ced vasco uade Deed ded 47 The printer is making some unexpected NOISES eee ceeeeeeeeeneeeteeteeeeeeeneeeeeeenaeeeeeeaaes 48 Blank or partial page pririted te
10. 0800 010055 www hp com support taiwan India 1 800 425 7737 www hp com support india mu 66 2 353 9000 www hp com support India 91 80 28526900 www hp com supportlindia www hp com support 071891391 m Indonesia 62 21 350 3408 www hp com support Trinidad amp Tobago 1 800 711 2884 www hp com la soporte www hp com support 971 4 224 9189 Tunisie 23 926 000 www hp com support wann hp comaibh 49714 224 9189 cua T rkiye Istanbul Ankara 0 212 444 0307 www hp com tr destek eo TEA 19714224 ABG lt a lzmir amp Bursa Yerel numara 444 0307 m pe SG714 224 9126 Sa paina 044 230 51 06 www hp ua support oc wwwhp com support www hp com support 600 54 47 47 teil ty ll Gay www hp com support 07142249180 o United Kingdom 0844 369 0369 www hp com uk supportice United States 1 800 474 6836 www hp com support Uruguay 0004 054 177 www hp comila soporte ue oe eons ea hp comiifsunportes Venezuela Caracas 58 212 278 8666 www hp comlla soporte Jamaica 1 800 711 2884 www hp com la soporte Venezuela 0 800 474 68368 www hp com la soporte EES 0120 96 1665 www hp com support japan Viet Nam 84 88234530 www hp com support After the phone support period After the phone support period help is available from HP at an additional cost Help may also be available at the HP online support website www hp com go customercare This website provides information and utilities that can h
11. 20 to 24 Ib bond 17 mm or 0 67 inch envelope stacked Up to 200 g m Up to 80 cards 110 Ib index Tray 2 Plain paper only 60 to 105 g m Up to 250 sheets of 16 to 28 Ib bond plain paper 25 mm or 1 0 inch stacked Duplexer Plain and brochure 60 to 105 g m Not applicable 16 to 28 Ib bond Output tray All supported media Up to 150 sheets of plain paper text printing Set minimum margins The document margins must match or exceed these margin settings in v k Y a Y LE a 94 Technical information portrait orientation Media 1 Left 2 Right 3 Top 4 Bottom margin margin margin margin U S Letter 3 3 mm 0 13 3 3 mm 0 13 3 3 mm 0 13 3 3 mm 0 13 inch inch inch inch U Si Legal Windows and A4 12mm 0 47 U S Executive inch Mac OS X and Linux U S Statement 8 5 x 13 inch B5 A5 Cards Custom sized media Photo media Envelopes 3 3 mm 0 13 3 3 mm 0 13 16 5 mm 16 5 mm inch inch 0 65 inch 0 65 inch Guidelines for printing on both sides of a page Always use media that conforms to the printer specifications For more information see Media specifications Specify two sided printing options in your application or in the printer driver Do not print on both sides of envelopes photo paper glossy media or paper lighter than 16 Ib bond 60 g m or heavier than 28 Ib bond 105 g m Jams might occur with these media types Several kinds of media requir
12. 5 Products derived from this software may not be called OpenSSL nor may OpenSSL appear in their names without prior written permission of the OpenSSL Project 110 Technical information 6 Redistributions of any form whatsoever must retain the following acknowledgment This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit http www openssl org THIS SOFTWARE IS PROVIDED BY THE OpenSSL PROJECT AS IS AND ANY EXPRESSED OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED IN NO EVENT SHALL THE OpenSSL PROJECT OR ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT INDIRECT INCIDENTAL SPECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES LOSS OF USE DATA OR PROFITS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE This product includes cryptographic software written by Eric Young eay cryptsoft com This product includes software written by Tim Hudson tjh cryptsoft com Copyright 2002 Sun Microsystems Inc ALL RIGHTS RESERVED ECC cipher suite support in OpenSSL originally developed by SUN MICROSYSTEMS INC and contribute
13. Turn the printer off by pressing the U Power button located on the printer Wait until the power light turns off before unplugging the power cord or turning off a power strip If you incorrectly turn the printer off the print carriage might not return to the correct position causing problems with the ink cartridges and print quality issues A CAUTION Ifyou incorrectly turn the printer off the print carriage might not return to the correct position causing problems with the ink cartridges and print quality issues CAUTION HP recommends that you replace any missing cartridges as soon as possible to avoid print quality issues and possible extra ink usage or damage to the ink system Never turn off the printer when ink cartridges are missing Turn the printer off 23 2 Print Most print settings are automatically handled by the software application Change the settings manually only when you want to change print quality print on specific types of paper or use special features For more information about selecting the best print media for your documents see Select print media Choose a print job to continue Print documents Print brochures Print on envelopes 4 Print photos fz Print on special and custom size paper laa Print borderless documents Print documents Follow the instructions for your operating system Print documents Windows Print documents Mac OS X
14. 1950 to 1952 in the files http www ietf org rfc rfc1950 txt zlib format r c1951 txt deflate format and rfc1952 txt gzip format Third party licenses 113 B HP supplies and accessories This section provides information on HP supplies and accessories for the printer The information is subject to changes visit the HP website www hpshopping com for the latest updates You may also make purchases through the website This section contains the following topics Order printing supplies online Supplies Order printing supplies online To order supplies online or create a printable shopping list open the HP software that came with your printer and click Shopping Select Shop for Supplies Online The HP software uploads with your permission printer information including model number serial number and estimated ink levels The HP supplies that work in your printer are pre selected You can change quantities add or remove items and then print the list or purchase online at the HP Store or other online retailers options differ by country region Cartridge information and links to online shopping also appear on low on ink messages You can also order online by visiting www hp com buy supplies If prompted select your country region follow the prompts to select your printer and then the supplies you need EA NOTE Ordering cartridges online is not supported in all countries regions However many countries
15. Install the product in a protected location where no one can step on or trip over the line cord and the line cord cannot be damaged 7 If the product does not operate normally see Solve a problem 8 There are no user serviceable parts inside Refer servicing to qualified service personnel Accessibility The printer provides a number of features that make it accessible for people with disabilities Visual The printer software is accessible for users with visual impairments or low vision through the use of your operating system s accessibility options and features It also supports most assistive technology such as screen readers Braille readers and voice to text applications For users who are color blind colored buttons and tabs used in the software and on the printer control panel have simple text or icon labels that convey the appropriate action Mobility For users with mobility impairments the printer software functions can be executed through keyboard commands The software also supports Windows accessibility options such as StickyKeys ToggleKeys FilterKeys and MouseKeys The printer doors buttons paper trays and paper guides can be operated by users with limited strength and reach Support For more details about the accessibility of this product and HP s commitment to product accessibility visit HP s website at www hp com accessibility For accessibility information for the Mac OS X visit the
16. Printhead cleaning can solve these problems but turning off the printer correctly can prevent them in the first place Always turn the printer off by pressing the o Power button on the printer Wait until the U Power light goes out before unplugging the power cord or turning off a power strip Check the media settings Make sure you select the correct print quality settings in the printer driver for the media loaded in the trays Make sure the page settings in the printer driver match the page size of media loaded in the tray More than one page is being picked For more information on paper feed problems see Solve paper feed problems 48 Solve a problem There is a blank page in the file Check the file to make sure there is no blank page Something on the page is missing or incorrect Check the Print Quality Diagnostic page Print a Print Quality Diagnostic page to help you decide whether to run any maintenance tools to improve the print quality of your printouts For more information see Print quality troubleshooting To print and evaluate the Print Quality Diagnostic page hold down the U Power button press the X Cancel button seven times press the Resume button two times and then release the V Power button Check the margin settings Make sure the margin settings for the document do not exceed the printable area of the printer For more information see Set minimum margins Check the
17. VCCIB Notice to users in Japan about the power cord Rmt AWEeENkBRI KeEHEUREW Re ntERI RE HORM TERAH RECA Noise emission statement for Germany Ger uschemission LpA lt 70 dB am Arbeitsplatz im Normalbetrieb nach DIN 45635 T 19 LED indicator statement LED indicator statement The display LEDs meet the requirements of EN 60825 1 98 Technical information Gloss of housing of peripheral devices for Germany Das Ger t ist nicht f r die Benutzung im unmittelbaren Gesichtsfeld am Bildschirmarbeitsplatz vorgesehen Um st rende Reflexionen am Bildschirmarbeitsplatz zu vermeiden darf dieses Produkt nicht im unmittelbaren Gesichtsfeld platziert werden European Union Regulatory Notice Products bearing the CE marking comply with the following EU Directives e Low Voltage Directive 2006 95 EC e EMC Directive 2004 108 EC Ecodesign Directive 2009 125 EC where applicable CE compliance of this product is valid only if powered with the correct CE marked AC adapter provided by HP If this product has telecommunications functionality it also complies with the essential requirements of the following EU Directive R amp TTE Directive 1999 5 EC Compliance with these directives implies conformity to applicable harmonized European standards European Norms that are listed in the EU Declaration of Conformity issued by HP for this product or product family and available in English only either within th
18. media becomes jammed during a job Try the following remedies before you attempt to clear the jam Make sure that you are printing with media that meets specifications For more information see Media specifications Make sure that you are printing with media that is not wrinkled folded or damaged Make sure that the printer is clean For more information see Maintain the printer Make sure that the trays are loaded correctly and are not too full For more information see Load media This section contains the following topics Clear paper jams Avoid paper jams Clear paper jams If the paper was loaded in the input tray you might need to clear the paper jam from the duplexer Clear jams 77 Chapter 5 To clear a jam Use these steps to clear a paper jam 1 Remove all media from the output tray A CAUTION Trying to clear a paper jam from the front of the printer can damage the print mechanism Always access and clear paper jams through the duplexer 2 Check the duplexer a Push the button on either side of the duplexer and then remove the unit b Locate any jammed media inside the printer grasp it with both hands and then pull it towards you c Ifthe jam is not there push the latch on the top of the duplexer and lower its cover If the jam is inside carefully remove it Close the cover d Reinsert the duplexer into the printer 3 Open the top cover and remove any debris 78
19. media supported 94 P pages per month duty cycle 89 paper jams 77 79 paper feed problems troubleshoot 54 PCL 3 support 89 phone support 42 phone support period period for support 43 photo media sizes supported 93 ports specifications 89 power specifications 96 troubleshoot 46 power input locating 9 print diagnostic page 53 double sided 32 print quality report 53 printer status report 69 troubleshoot 45 Print borderless Mac OS 31 Windows 31 Print brochures print 26 Print envelope 27 Print envelopes Mac OS 27 Print photos Mac OS 28 Windows 28 print quality report 53 print settings print quality 50 printer control panel locating 8 network settings 116 printer driver accessories settings 22 warranty 87 printer exterior clean 23 printer software Windows about 126 opening 126 printer status report information on 68 print 69 printhead clean 74 information 69 printhead latch locating 8 printhead align 75 printheads lights 81 ordering online 114 supported 89 printing slow troubleshoot 47 processor specifications 90 Index R radio interference reducing 124 regulatory information 100 radio turn off 116 rear access panel clear jams 77 illustration 9 recycle print cartridges 102 regulatory information 97 100 regulatory model number 101 replace ink cartridges 38 reports diagnostic 53 print quality 53 printhead 73 Resume button 10 80 S serial number 69 settings network 116
20. wI Please recycle waste batteries Attention California users The battery supplied with this product may contain perchlorate material Special handling may apply For more information go to the following website www dtsc ca gov hazardouswaste perchlorate 104 Technical information RoHS notices China only Toxic and hazardous substance table BRAEMAR RERE ATES BREED ASAE VAAL TERE A x m AE ZAKE ZAREE RAHE 0 0 0 0 0 0 Du 0 0 0 0 0 0 DAER x 0 o 0 0 0 FIRB X 0 0 0 0 0 ERE x 0 0 o 0 0 DEBDE 0 0 0 0 0 0 KAKE x 0 o 0 0 0 AH X X o Q 0 0 RAR x 0 0 0 0 0 E X 0 0 0 0 0 Ez XX ET MAS 0 0 0 0 0 0 EE X 0 o Q 0 0 0 HREM MAY MAPASHXPSSREOR SRIRFSI T11363 2006 HRE X HERS MAREDS MASHRHPRSSSWR SRBTSITI1363 2006 H PREI PREAMRWHSSMRDATE RES T E ENGL ERU EE SE SIE AEREA TEAREKIN i RoHS notices Ukraine only O6nanHanna sinnosinae sumoram TexHiYHOro pernameHTy WONO O6mexKeHHA BHKOPHCTGHHA MeAKHX HEGEINEYHHX PEYOBHH B ENEKTPHYHOMY TA ENEKTPOHHOMY O NanHGHH I 3aTBepmKeHOrO NoctTaHoBOIO KabiHery Mixictpis Ykpa Hn sin 3 rpynna 2008 Ne 1057 Environmental product stewardship program 105 Appendix A Third party licenses LICENSE aes pubdom crypto rijndael alg fst c Q version 3 0 December 2000 Optimised ANSI C code for the Rijndael cipher now AES author Vincent
21. Align the printhead Remove and reinstall the printhead Clean the printhead If your printed output is streaked or has any incorrect or missing colors the printhead might need to be cleaned There are two stages of cleaning Each stage lasts about two minutes uses one sheet of paper and uses an increasing amount of ink After each stage review the quality of the printed page You should only initiate the next phase of cleaning if the print quality is poor If print quality still seems poor after you complete both stages of cleaning try aligning the printer If print quality problems persist after cleaning and aligning contact HP support For more information see HP support 225 Ef NOTE Cleaning uses ink so clean the printheads only when necessary The cleaning process takes a few minutes Some noise might be generated in the process Before cleaning the printheads make sure you load paper For more information see Load media Not turning the printer off correctly can cause print quality problems For more information see Turn the printer off To clean the printhead from the printer control panel 1 Onthe printer control panel press and hold V Power button 2 Press X Cancel button two times and then press Resume button once 3 Release UJ Power button To clean the printhead from Toolbox Windows 1 Open Toolbox For more information see Open the Toolbox 2 Click Printer Prefer
22. Apple website at www apple com accessibility Contents 1 Get started AGCOSSIDINITY 222 pcafesezteceysensnd a E eed wd eek weg tee acd 6 ECO fests onem iip t t donde IDE REIN URDU IEEE IRE erue 7 Understand the printer parts 4 ret tenete enter vi Mtr Rue xp ete XA Ern ERN Tee FA SED aX pen 8 lucus d cE 8 Printing supplies argaeenn cedet Dee a eee tani ese baa tO MU eere e te QU Yes shee 8 Back View EE 9 se the printer control panel issidein enpanada cete cas uen sardo aa eere setae ctore ds 9 Overview of buttons and lights ssseeeeeeenn emm eene errem 10 Change printer Settings essen a steer sit De tede iode dec deo oie os 11 Print reportss io ee ie cts ee EQ UN RUE Ee AS qu poe On Mur x IDA dele ee qs 11 Finding the printer model number sssssseseeee eene menen nene ennenen nn 11 Select print media Recommended papers for printing and copying ssee m 12 Recommended papers for photo printing sese 13 Tips for selecting and using media sse enne 14 koad IMC ae v 25 03 se 14 Load standard Size media eere eee etre ene open be eee ie reu 14 Load iiec 15 Load cards and photo paper srein eene enne nennen nene 17 Load c st m si e m dia itia ERR drei Eten aaa e at eee vide
23. Avoid paper jams reete Erit e tpe Re cL EY ote e de ee a eae de e nnb Ede seen eee 79 Control panel lights ref rence cerne triente nne tenete rtm bd enn kiraia 79 A Technical information Warranty information 2 reti tI e DC HR Ege denaro PERS AR Rn eI HEN TRU adde 86 Hewlett Packard limited warranty statement ssssssssssssseeeeeenn 87 Ink cartridge warranty information essen eene nennen 88 Print r Specifications ine teu dean i eh Mes 89 Physical specificatioris cscs cacy cui reiecit ae e ena pat adh feta titanai Raa 89 Product features and CaPaCitieS ee eee ce eeeeeeeeee eee eeeeaeeeseeeaeeeeeneeeeeetaeeeseeaeeeenneeeenead 89 Processor and memory specifications eesssssseeeeeene emm 90 System requirements 1 e oreet ere Io raer AEO EE EA a Le ade a An Dex dna gn 90 Network protocol specifications esesssseeeeenn eee nemen nene 90 Embedded web server specifications eeseee enm 91 M dia specifications 5 2 4 ete aee tee ince eet etes 91 Understand specifications for supported media se 91 Set MINIMUM margiris terere trece iiaia erede dee Pete dines 94 Guidelines for printing on both sides of a page 95 Print sp cificationS m 95 HP ePrint and HP website specifications eee eeeeseeeeeeeeneeeeeeeneeeeeeeaeeeeseeaaeeeenneneeeeee 95 HP ePrint specificati
24. Ee Paade ad N oda Pene dnte ed 62 Step 6 Make sure your computer is not connected to your network over a Virtual Private Network VPN ea ee tinte teri eR Rees oe ain etk Sorted nea Ro eau osx cee 62 After resolving the problems ssesseeeeeenen mener enne nnne 63 Wireless Direct Printing occi iioc a a a EH dece e tiet etd duet 63 Configure your firewall software to work with the printer 64 Solve printer management problems ssesseeseeeeen nemen nene 65 Embedded web server cannot be opened ssssssseee emen 65 Troubleshoot installation issues eese nemen eem memes 66 Hardware installation suggestions ssseeeene eene eene 66 HP software installation suggestions eeeeeeee em nnn 67 Solve network problemis eee ele heel eee eee she ERE Ie LR E aa 67 Understand the Printer Status Report eene 68 Understand the network configuration page sseeeeeeee em ene 70 Printhead maintenance ssssssssssseeeeeene nennen nnne en erinnern nennen nnn 73 Clean the printhead 2 iR iiie eben od leach evbcbacuucs beet exusveensca den aidea 74 Aligrthe printhead RUSSE one 75 Remove and reinstall the printhead ssseee emen 75 Clear JAIN So o me eH ER P ox categt ca aeeddchasede T 77 Clear paper jams rrr cha Sos ea ods t eed EUR at A ena ened ei ated 77
25. Embedded web server specifications Media specifications Print specifications HP ePrint and HP website specifications Environmental specifications Electrical specifications Acoustic emission specifications Physical specifications Size width x height x depth 494 x 202 x 399 mm 15 9 x 7 9 x 15 7 inches With Tray 2 Adds 82 mm 3 2 inches to the height of the printer Printer weight with duplexer but without printing supplies 8 11kg 17 9 Ib With Tray 2 Adds 2 79 kg 6 2 Ib Product features and capacities Feature Connectivity Print method Capacity USB 2 0 high speed compliant Wireless 802 11b g n Wired 802 3 network Ethernet The printer supports the 802 11n 2 4 GHz frequency band Drop on demand thermal inkjet printing Ink cartridges Four ink cartridges one each for black cyan magenta and yellow NOTE Not all ink cartridges are supported in all countries regions Printhead One printhead Supply yields For more information on estimated ink cartridge yields visit www hp com go learnaboutsupplies Printer languages HP PCL 3 Font support US fonts CG Times CG Times Italic Universe Universe Italic Courier Courier Italic Letter Gothic Letter Gothic Italic Duty cycle Up to 20 000 pages per month Printer specifications 89 Appendix A 90 continued Language availability varies by country region
26. For accessibility information for Mac OS X visit the Apple website at www apple com accessibility 6 Get started Eco Hewlett Packard is committed to providing quality products in an environmentally sound manner Design for recycling has been incorporated into this product For more information see Environmental product stewardship program HP is committed to helping customers reduce their environmental footprint HP has provided these features to help you focus on ways to assess and reduce the impact of your printing choices For more information about HP s environmental initiatives visit www hp com hpinfo globalcitizenship environment Manage power To conserve electricity try the following Turn on the printer s Sleep Mode feature and then select the option for the shortest time After the printer has been inactive for this period of time the printer will go into low power mode To configure this feature touch eco eco button on the printer s control panel display touch Sleep and then touch the desired option Use the printer s Schedule On and Off feature and then select the days and time you want the printer to turn on and turn off automatically For example you can schedule the printer to turn on at 8am and turn off at 8pm from Monday to Friday In this way you will save energy during the night and weekends To configure this feature touch eco eco button on the printer s control panel display touch Sc
27. M xico 01 800 472 68368 www hp com la soporte Low Hours 0 27 p m Maroc 0801 005 010 www hp com support Belgique 32 078 600 020 www hp be support cc fr Nederland 31 0900 2020 165 www hp nl support cc Peak Hours 0 055 m Low Hours 0 10 Min 0 27 m New Zealand 0800 441 147 www hp com support Brasil Sao Paulo 55 11 4004 7751 www hp comila soporte NS E OA on mE Brasil 0 800 709 7751 www hp com la soporte 9 TTE S070 Pn ses Canada 1 800 474 6836 1 800 hp www hp com support jorge Stator pa 0 50 Ke par in VAMANDSPOISUBpO U GG invent deretter 0 39 Kr per min Central America amp The www hp com la soporte Fra mobttslefon gjelder Caribbean mobiltelefontakster Chile 800 360 999 www hp comila soporte www hp com support 24791773 one ET 1068687980 www hp com supporiichina Panama 1 800 711 2884 www hp com la soporte Bl 800 810 3888 www hp com support china Paraguay 009 800 54 1 0006 www hp com la soporte Colombia Bogot 571 606 9191 www hp com la soporte Perd 0 800 10111 www hp comflalsoporte Colombia 01 8000 51 4746 8368 www hp comlla soporte Pniippines AE 5 ud w hp comisuppor olska www hp pliwsparcle cc Costa Rica 0 800 011 1046 www hp com la soporte VGL placeas El PETS Cesk republika 810 222 222 www hp cz supporticc stacjonarnego jak za 1 impuls wg 1 53 CZN min tar d Missio n LT kom rkowego wg taryfy operatora Danmark 45 70 202 845 www hp dk support ce Portugal 351 808 201 492 www hp plisuporte cc
28. Network management Embedded web server Ability to remotely configure and manage network printers Embedded web server specifications Requirements ATCP IP based network IPX SPX based networks are not supported Aweb browser either Microsoft Internet Explorer 7 0 or higher Mozilla Firefox 3 0 or higher Safari 3 0 or higher or Google Chrome 3 0 or higher A network connection you cannot use the embedded web server connected directly to a computer with a USB cable An Internet connection required for some features EA NOTE You can open the embedded web server without being connected to the Internet However some features are not available NOTE The embedded web server must be on the same side of a firewall as the printer Media specifications Use these tables to determine the correct media to use with your printer and determine what features work with your media Understand specifications for supported media e Set minimum margins Guidelines for printing on both sides of a page Understand specifications for supported media Use the tables to determine the correct media to use with your printer and to determine what features work with your media Understand supported sizes Understand supported media types and weights Understand supported sizes EA NOTE Tray 2 is available as an option Media size Duplexer Standard media sizes 10x15cm Printer specifications 91
29. Orkakd 0 145 kr pr min Custo 8 c ntimos no primeiro Pr min mandar 08 00 19 30 0 25 minuto e 3 c ntimos restantes Pr min vrige tidspunkter 0 125 minutos Ecuador Andinatel 999419 www hp comllalsoporte Puerto Rico 1 877 232 0589 www hp comisupport 800 711 2884 Rep blica Dominicana 1 800 711 2884 www hp com support Ecuador Pacifitel 1 800 225 8528 www hp com lalsoporte Reunion 0820 890 323 www hp comisupport 800 711 2884 Romania 0801 033 390 www hp rolsupport cc www hp com support 02 6910602 p 021 204 7090 El Salvador 800 6160 www hp com la soporte Poccua Mocksa 495 777 3284 www hp ru support cc Espa a 34 902 010 059 www hp es soporte cc Poccua Cankt Netep6ypr 812 332 4240 www hp ru support cc 0 94 pim www hp com support 800 897 1415 ERI France 33 0969 320 435 www hp com fr support cc Singapore 65 6272 5300 www hp com support singapore Deutschland 49 01805 652 180 www hp com de support cc Slovensk republika 0850 111 256 www hp com support 0 14 Min aus dem deutschen Festnetz bei Anrufen aus South Africa RSA 0860 104 771 www hp com zalsupportice Eripe nal k nnen andere Suomi 358 0 203 66 767 Www hp fi tuki cc EM a 801 11 75400 www hp com gr support cc Sverige 025 QI LAO ree wenhp selsupportico K rrpoc 800 8 2654 www hp com support Switzerland 41 0848 672 672 www hp com support Guatemala 1 800 711 2884 www hp com la soporte 0 08 CHF min FERITE 852 2802 4098 www hp com support hongkong
30. Print Make sure the printer you want to use is selected Depending on your software application this option might be called Properties Options Printer Setup Printer or Preferences On the Paper Quality tab select the appropriate photo paper type from the Media drop down menu Click Advanced and then select Best or Maximum DPI from the Output Quality drop down menu To print the photo in black and white click the Grayscale drop down menu and then select one of the following options High Quality Grayscale uses all the available colors to print your photo in grayscale This creates smooth and natural shades of gray Black Ink Only uses black ink to print your photo in grayscale The gray shading is created by varying patterns of black dots which might result in a grainy image Click OK and then click Print or OK to begin printing Print photos on photo paper Mac OS X 28 1 2 3 Load paper in the tray For more information see Load media Select a paper size a From the File menu in your software application click Page Setup NOTE If you do not see a Page Setup menu item go to step 3 b Make sure the printer you want to use is selected in the Format For pop up menu c Select the paper size from the Paper Size pop up menu and then click OK From the File menu in your software application click Print 4 Make sure the printer you want to use is selected Print 5 Select the ap
31. Print on envelopes Mac OS X essei esee deseeesnn edente e Dated denen iion 27 4 Print photos Ec shiek ee ete ein Mis 28 Print photos on photo paper Windows esseeene emm eee 28 Print photos on photo paper Mac OS X eee errem nnne 28 Print on special and custom size paper eem emen nns 29 Print on special or custom size paper Mac OS X een 29 Print borderless documernts reet RR ERREUR Rer CIR Re RD 30 Print borderless documents Windows eese emm emen 31 Print borderless documents Mac OS X eene nennen nnne 31 Print on both sides duplexing iaiki aaaea eaan nene 32 HP ePrint Setup HP ePrint i een een Deer e e RON een e T qe t PUER E ERES 34 Set up HP ePrint using the HP printer software sse 34 Set up HP ePrint using the printer s control panel ss 35 Set up HP ePrint using the embedded web server ssssee 35 Daun iml 35 Print using FIP ePrint sc ner ee OPE er ERR RR US 36 Find the printer s email address siirinsesi inia eae aigoa a a nennen 36 T m off HP ePrini uui awl Ales Maier Mil anes 36 Remove Web Service m sd 36 Work with ink cartridges Information on ink cartridges and the printhead sss emm 37 Check the estimated ink levels sssssseseeeeneenen mener enne 38 Print with one or more depleted cartridges
32. Pull out the extension on the output tray i gt Load custom size media To load custom size media Use these instructions to load custom size media A CAUTION Use only custom size media that is supported by the printer For more information see Media specifications Load media 17 Chapter 1 1 Pull out Tray 1 2 Insert the media print side down in the center of the tray Make sure the stack of media aligns with the line on the width guide and is not higher than the paper stack line on the guide NOTE Do not load paper while the printer is printing 3 Slide the media guides in the tray to adjust them for the media size that you have loaded and then reinsert the tray 4 Pull out the extension on the output tray 18 Get started Install the accessories This section contains the following topics e Install the duplexer Install Tray 2 Configure trays Turn on accessories in the printer driver Install the duplexer You can print on both sides of a sheet of paper automatically For information on using the duplexer see Print on both sides duplexing To install the duplexer A Slide the duplexer into the back of the printer until the unit locks into place Do not press the buttons on either side of the duplexer when installing the unit use them only for removing the unit from the printer Install Tray 2 NOTE Tray2 is available as an optional
33. Rijmen lt vincent rijmen esat kuleuven ac be gt author Antoon Bosselaers lt antoon bosselaers esat kuleuven ac be gt author Paulo Barreto lt paulo barreto terra com br gt This code is hereby placed in the public domain THIS SOFTWARE IS PROVIDED BY THE AUTHORS AS IS AND ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED IN NO EVENT SHALL THE AUTHORS OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT INDIRECT INCIDENTAL SPECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES LOSS OF USE DATA OR PROFITS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE LICENSE expat mit expat Copyright c 1998 1999 2000 Thai Open Source Software Center Ltd Permission is hereby granted free of charge to any person obtaining a copy of this software and associated documentation files the Software to deal in the Software without restriction including without limitation the rights to use copy modify merge publish distribute sublicense and or sell copies of the Software and to permit persons to whom the Software is furn
34. Solve a problem 4 If you have not found the jam and have Tray 2 installed pull out the tray and remove the jammed media if possible If not do the following a Ensure the printer is turned off and disconnect the power cord b Lift the printer off Tray 2 c Remove the jammed media from the bottom of the printer or from Tray 2 d Reposition the printer on top of Tray 2 Open the print carriage access door If there is paper remaining inside the printer ensure the carriage has moved to the right of the printer free any paper scraps or wrinkled media and pull the media towards you through the top of the printer A WARNING Do not reach into the printer when it is on and the carriage is stuck When you open the print carriage access door the carriage should return to its position on the right side of the printer If it does not move to the right turn off the printer before you remove any jam After clearing the jam close all covers turn on the printer if you turned it off and resend the print job Avoid paper jams To help avoid paper jams follow these guidelines Remove printed papers from the output tray frequently Prevent curled or wrinkled paper by storing all unused paper flat in a resealable bag Ensure that paper loaded in the input tray lays flat and the edges are not bent or torn Do not combine different paper types and paper sizes in the input tray the entire stack of paper in the input tray must be t
35. TORT OR ANY OTHER LEGAL THEORY AND WHETHER ADVISED OF THE POSSIBILITY OF SUCH DAMAGES D Local law 1 This Warranty Statement gives the customer specific legal rights The customer may also have other rights which vary from state to state in the United States from province to province in Canada and from country to country elsewhere in the world 2 To the extent that this Warranty Statement is inconsistent with local law this Warranty Statement shall be deemed modified to be consistent with such local law Under such local law certain disclaimers and limitations of this Warranty Statement may not apply to the customer For example some states in the United States as well as some governments outside the United States including provinces in Canada may a Preclude the disclaimers and limitations in this Warranty Statement from limiting the statutory rights of a consumer e g the United Kingdom b Otherwise restrict the ability of a manufacturer to enforce such disclaimers or limitations or c Grant the customer additional warranty rights specify the duration of implied warranties which the manufacturer cannot disclaim or allow limitations on the duration of implied warranties 3 THE TERMS IN THIS WARRANTY STATEMENT EXCEPT TO THE EXTENT LAWFULLY PERMITTED DO NOT EXCLUDE RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THE HP PRODUCTS TO SUCH CUSTOMERS HP Limited Warranty Dear
36. WPS PIN is printed at the bottom of the page 2 Onthe printer press and hold the Wireless Wireless button for 3 seconds The Wireless light starts blinking 3 Open the configuration utility or software for the wireless router or wireless access point and then enter the WPS PIN printed at the bottom of the network configuration page EA NOTE For more information about using the configuration utility see the documentation provided with the router or wireless access point Wait for about 2 minutes If the printer connects successfully the wireless light stops blinking but remains lit Set up the printer using the embedded web server EWS If the printer is connected to a network you can use the printer s embedded web server EWS to set up wireless communication 1 Open the EWS For more information see Embedded web server 2 Onthe Home tab click Wireless Setup Wizard in the Setup box 3 Follow the onscreen instructions Xy TIP You can also set up wireless communication by entering or changing individual wireless settings To change these settings on the Network tab click Advanced in the Wireless 802 11 section on the left change the wireless settings and then click Apply Change the connection type After you have installed the HP software and connected the printer to your computer or to a network you can use the HP software to change the connection type for example from a USB connection to a wir
37. a wireless router from your wireless enabled computers and mobile devices with Wireless Direct Printing NOTE The Wireless Direct Printing connection is available even if the printer is also connected to a wireless network Also all functionality available on your wireless network such as printing scanning and printer maintenance is also available when a computer with the HP printer software installed is connected to the printer with a Wireless Direct Printing connection However some functionality might not be supported if the printer has a simultaneous wireless connection to your wireless network and Wireless Direct Printing To turn on Wireless Direct Printing To turn on Wireless Direct Printing complete the following steps 1 Open the EWS For more information see Embedded web server 2 Onthe Network tab click Status in the Wireless Direct Printing section 3 Click Edit Settings and then follow the onscreen instructions NOTE To prevent unauthorized people from connecting to the printer turn on security Select On with security and then enter a passcode NOTE If you do not see these options updating the printer might provide this feature For more information see Update the printer Solve wireless problems 63 Chapter 5 Xy TIP You can customize the Wireless Direct Printing name and security passcode from the embedded web server EWS For information about using the embedded web se
38. accessories Maintain the printer Update the printer Turn the printer off 4 NOTE If you are using the printer with a computer running Windows XP Starter Edition Windows Vista Starter Edition or Windows 7 Starter Edition some features might not be available For more information see System requirements Accessibility The printer provides a number of features that make it accessible for people with disabilities Visual The HP software provided with the printer is accessible for users with visual impairments or low vision by using your operating system s accessibility options and features The software also supports most assistive technology such as screen readers Braille readers and voice to text applications For users who are color blind colored buttons and tabs used in the HP software and on the printer control panel have simple text or icon labels that convey the appropriate action Mobility For users with mobility impairments the HP software functions can be executed through keyboard commands The HP software also supports Windows accessibility options such as StickyKeys ToggleKeys FilterKeys and MouseKeys The printer doors buttons paper trays and paper guides can be operated by users with limited strength and reach Support For more details about the accessibility of this printer and HP s commitment to product accessibility visit HP s website at www hp com accessibility
39. accessories EA NOTE Ink level warnings and indicators provide estimates for planning purposes only When you receive a low on link message consider having a replacement cartridge available to avoid possible printing delays You do not need to replace cartridges until prompted to do so HP media To order media such as HP Premium Paper go to www hp com HP recommends plain papers with the ColorLok logo for printing of everyday documents All papers with the ColorLok logo are independently tested to meet high standards of reliability and print quality and produce documents with crisp vivid color bolder blacks and that dry faster than ordinary plain papers Look for papers with the ColorLok logo in a variety of weights and sizes from major paper manufacturers TECHNOLOGY Supplies 115 C Network setup You can manage network settings for the printer through the printer control panel as described in the next section Additional advanced settings are available in the embedded web server a configuration and status tool you access from your web browser using an existing network connection to the printer For more information see Embedded web server This section contains the following topics Change basic network settings Change advanced network settings e Set up the printer for wireless communication Uninstall and reinstall the HP software Change basic network settings The control panel opt
40. color print settings Make sure Print in Grayscale is not selected in the printer driver Check the printer location and length of USB cable High electromagnetic fields such as those generated by USB cables can sometimes cause slight distortions to printouts Move the printer away from the source of the electromagnetic fields Also it is recommended that you use a USB cable that is less than 3 meters 9 8 feet long to minimize the effects of these electromagnetic fields Placement of the text or graphics is wrong Check how the media is loaded Make sure the media width and length guides fit snugly against the edges of the stack of media and make sure the tray is not overloaded For more information see Load media Check the media size Content on a page might be cut off if the document size is larger than the media that you are using Make sure the media size selected in the printer driver match the size of media loaded in the tray Check the margin settings If the text or graphics are cut off at the edges of the page make sure the margin settings for the document do not exceed the printable area of your printer For more information see Set minimum margins Solve printer problems 49 Chapter 5 Check the page orientation setting Make sure the media size and page orientation selected in the application match the settings in the printer driver For more information see Print Check the printer location and length
41. connect the USB or Ethernet cable to the printer ET NOTE f you are using a computer with Mac OS X add the printer to the print queue Click System Preferences in the Dock click Print amp Fax in the Hardware section click and then select the printer Test the wireless connection Print the wireless test page for information about the printer s wireless connection The wireless test page provides information about the printer s status hardware MAC address and IP address If the printer is connected to a network the test page displays details about the network settings To print the wireless test page A To print the wireless test page pressWireless Wireless button and Resume Resume button simultaneously when the network is enabled Guidelines for ensuring wireless network security The following information can help you keep your wireless network and wireless printer secure from unauthorized use For more information visit www hp com go wirelessprinting This section contains the following topics Overview of security settings Add hardware addresses to a wireless router MAC filtering Other wireless security guidelines 122 Network setup Overview of security settings To help improve the security of the wireless network and prevent unauthorized access the printer supports many common types of network authentication including WEP WPA and WPA2 WEP Provides security by encryp
42. connected printer anytime from any location It s as simple as sending an email to the email address assigned to your printer when you enable Web Services on the printer No special drivers or software are needed If you can send an email you can print from anywhere using HP ePrint Once you have signed up for an account on ePrintCenter you can sign in to view your HP ePrint job status manage your HP ePrint printer queue control who can use your printer s HP ePrint email address to print and get help for HP ePrint NOTE To use HP ePrint the printer must be connected to the Internet either using an Ethernet cable or wireless connection You cannot use these web features if the printer is connected using a USB cable This section contains the following topics e Setup HP ePrint Use HP ePrint Remove Web Services Set up HP ePrint To set up HP ePrint complete the following steps NOTE Before you set up HP ePrint make sure you are connected to the Internet using either a wired Ethernet or wireless connection Set up HP ePrint using the HP printer software 34 In addition to enabling key printer features you can use the HP printer software that came with your printer to set up HP ePrint If you didn t set up HP ePrint when you installed the HP software on your computer you can still use the software to set up HP ePrint To set up HP ePrint complete the following steps for your operating system
43. have information on ordering by telephone locating a local store and printing a shopping list In addition you can select the How to Buy option at the top of the www hp com buy supplies page to obtain information about purchasing HP products in your country Supplies Ink cartridges and printheads HP media Ink cartridges and printheads Ordering cartridges online is not supported in all countries regions However many countries have information on ordering by telephone locating a local store and printing a shopping list In addition you can select the How to Buy option at the top of the www hp com buy supplies page to obtain information about purchasing HP products in your country Use only the replacement cartridges that have the same cartridge number as the ink cartridge you are replacing You can find the cartridge number in the following places n the embedded web server by clicking the Tools tab and then under Product Information clicking Ink Gauge For more information see Embedded web server On the printer status page see Understand the Printer Status Report Onthe label of the ink cartridge you are replacing On a sticker inside the printer A CAUTION The Setup ink cartridge that comes with the printer is not available for separate purchase Check for the correct cartridge number through the EWS on the printer status report or on the sticker inside the printer 114 HP supplies and
44. ink cartridge available before removing the old ink cartridge Do not leave the ink cartridge outside of the printer for an extended period of time This can result in damage to both the printer and the ink cartridge CAUTION While ink cartridges are not damaged when left outside of the printer the printhead does need to have all cartridges installed at all times after the printer is set up and in use Leaving one or more cartridge slots empty for an extended period may lead to print quality problems and possibly damage the printhead If you have recently left a cartridge out of the printer for an extended period and have noticed poor print quality clean the printhead For more information see Clean the printhead For more information see Check the estimated ink levels Cause The ink cartridges might have insufficient ink If this did not solve the issue try the next solution Solution 3 Check the paper loaded in the input tray Solution Make sure the paper is loaded correctly and that it is not wrinkled or too thick Load paper with the print side facing down For example if you are loading glossy photo paper load the paper with the glossy side down Make sure the paper lays flat in the input tray and is not wrinkled If the paper is too close to the printhead during printing the ink might be smeared This can happen if the paper is raised wrinkled or very thick such as a mailing envelope For more informat
45. ink cartridges and replace the existing cartridges when prompted to do so NOTE Ink level alerts and indicators provide estimates for planning purposes only When you receive a low on ink message consider having a replacement cartridge available to avoid possible printing delays Control panel lights reference 85 A Technical information This section contains the following topics Warranty information Printer specifications Regulatory information Environmental product stewardship program Third party licenses Warranty information This section contains the following topics Hewlett Packard limited warranty statement Ink cartridge warranty information 86 Technical information Hewlett Packard limited warranty statement HP product Duration of limited warranty Software Media 90 days Printer 1 year Print or Ink cartridges Until the HP ink is depleted or the end of warranty date printed on the cartridge has been reached whichever occurs first This warranty does not cover HP ink products that have been refilled remanufactured refurbished misused or tampered with Printheads only applies to products with customer 1 year replaceable printheads Accessories 1 year unless otherwise stated A Extent of limited warranty 1 Hewlett Packard HP warrants to the end user customer that the HP products specified above will be free from defects in materials and wo
46. mirena Fo A Serge T Pomare Venton CLLICAMUNOR Scan Settings 79 RCM Ever Commotion Mode On E FW Puch Veri o X Fax io PC OF S Coury Magers 35 11 Yl Front Panai Oesiratora Unt 0 N Opt Fax Cnt V0 Dugteser vasata 30 Sarra Clans Tast Nit Run X gts Fes fetu V ADP ntn Scan Usage Information Fax Usage information Print Usage informaton 21 Pages Scart 26 33 Panen Sort 0 12 Total Pages Printet 197 22 Bora From ADP 17 34 Fanes Pacelend 0 1 Berowees Mages Prams 0 Ink Delivery System Information PII 36 int fugety a Om Yetow oon 37 Eatmated v Let es ee ee ee 3 ra Zones 30 v vet ovamo onran anraso utt o e aw i Were Ene anana omana oazama ve nter wona wma m Additional Assistance Tor more terat about how o change serio ard Sagone crea bee Fut ute Documentation Vs pas deve T documentation a sestais on pou cnius afe you rata fa ftre ntur ton Pe HP Otome Pro Porter Softewre Mao or Te Hep Viewer Mac O3 Fax Test Setup To verfy fat pour product in seme comme tex Fas rue fre Fax Test You can sonses fe test or Ie device contro panai or rom fw 10 Cena P Pet or Wireless Network Test To vary your oroat i setup cormcty kr Vires run the Wiretass Noten Test You can access fus inet fors Pw dedos cornici pat x Non fa Nate Tocibcs arrassat Nun f Ho Ocet Pro Perr Software 1 Printer Information Shows printer information such as the printer name model number serial numbe
47. of conditions and the following disclaimer in the documentation and or other materials provided with the distribution 3 All advertising materials mentioning features or use of this software must display the following acknowledgment This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit http www openssl org 4 The names OpenSSL Toolkit and OpenSSL Project must not be used to endorse or promote products derived from this software without prior written permission For written permission please contact openssl core openssl org 5 Products derived from this software may not be called OpenSSL nor may OpenSSL appear in their names without prior written permission of the OpenSSL Project 6 Redistributions of any form whatsoever must retain the following acknowledgment This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit http www openssl org THIS SOFTWARE IS PROVIDED BY THE OpenSSL PROJECT AS IS AND ANY Third party licenses 109 Appendix A EXPRESSED OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED IN NO EVENT SHALL THE OpenSSL PROJECT OR ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT INDIRECT INCIDENTAL SPECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES LOSS
48. over the network continue to the next section for additional troubleshooting help Step 5 Make sure the wireless version of the printer is set as the default printer driver Windows only If you install the HP software again the installer might create a second version of the printer driver in your Printers or Printers and Faxes folder If you have difficulties printing or connecting to the printer make sure the correct version of the printer driver is set as the default 1 Click Start point to Settings and then click Printers or Printers and Faxes Or Click Start click Control Panel and then double click Printers 2 Determine if the version of the printer driver in the Printers or Printers and Faxes folder is connected wirelessly a Right click the printer icon and then click Properties Document Defaults or Printing Preferences b On the Ports tab look for a port in the list with a checkmark The version of the printer driver that is connected wirelessly has HP network re discovery port monitor as the Port description next to the checkmark 3 Right click the printer icon for the version of the printer driver that is connected wirelessly and select Set as Default Printer NOTE If there is more than one icon in the folder for the printer right click the printer icon for the version of the printer driver that is connected wirelessly and select Set as Default Printer Step 6 Make sure your computer is not con
49. panel does not turn on make sure that all of the General network troubleshooting conditions are met Though it is not recommended that you assign the printer with a static IP address you might resolve some installation problems such as a conflict with a personal firewall by doing so To reset the printer s network settings 1 Toresetthe network settings press and hold the x Cancel io Wireless and D Power buttons for three seconds 2 Press the Resume and io Wireless buttons together and then release to print the network configuration page and verify that the network settings have been reset Understand the Printer Status Report Use the printer status report to view current printer information and ink cartridge status Also use the printer status report to help you troubleshoot problems with the printer The printer status report also contains a log of recent events 68 Solve a problem If you need to call HP it is often useful to print the printer status report before calling Printer Status Report Product Information Connectivity Settings Fax Settings 1 Model Nara HP Oftcegat Pro S eter Duas naay 72 Pan Spese Miu 14400 2 Model Number 15 Actes Conrwcton Typ Viesiens 24 tamg Fax Flecepton On 2 Serta Nurrber CHOT VIT2808KD we URL Mp 104 1107 25 Fas Foret OF 4 Product Mares 17 Hosmer HPPEDADT 28 Auto Aer On Servos 2028 18 Admin Penman Net Sat 27 Ferge o vtta 2 4 Petar Zone PX 6 78
50. see HP support If this error occurs after the printer has been used for a period of time try the following solutions Errors Windows 129 Appendix F Solution 1 Turn the printer off and on Turn off the printer and then turn it on again If the problem persists contact HP support for service or replacement Cartridge Problem The ink cartridge identified in the message is missing damaged incompatible or inserted into the wrong slot in the printer ET NOTE If the cartridge is identified in the message as incompatible see Order printing supplies online for information about obtaining cartridges for the printer To solve this problem try the following solutions Solutions are listed in order with the most likely solution first If the first solution does not solve the problem continue trying the remaining solutions until the issue is resolved Solution 1 Turn the printer off and on Solution 2 Install the ink cartridges correctly Solution 3 Clean the electrical contacts Solution 4 Replace the ink cartridge Solution 1 Turn the printer off and on Turn off the printer and then turn it on again If the problem persists try the next solution Solution 2 Install the ink cartridges correctly Make sure all of the ink cartridges are properly installed 1 Gently pull open the ink cartridge cover 2 Remove the ink cartridge by grasping it and pulling it firmly toward you 3 Insert the cartridge
51. shipping environment specifications 96 skew troubleshoot print 55 software accessories settings 22 warranty 87 sound pressure 96 specifications acoustic emissions 96 electrical 96 media 91 network protocols 91 operating environment 96 physical 89 processor and memory 90 shipping environment 96 system requirements 90 status network configuration page 70 printer status report 69 supplies ordering online 114 printer status report 69 yields 89 support 41 system requirements 90 T temperature specifications 96 text troubleshoot 49 tray 1 capacity 94 media sizes supported 91 media types and weights supported 94 tray 2 capacity 94 installation 19 load media 20 media sizes supported 91 media types and weights supported 94 turn on and off in driver 22 trays capacities 94 clear jams 77 installation tray 2 19 load media 14 locating 8 locking 21 media sizes supported 91 media types and weights supported 94 paper guides illustration 8 setting default 21 troubleshoot feeding 54 turn on and off in driver 22 troubleshoot blank pages printed 48 cut off pages incorrect text or graphics placement 49 embedded web server 65 firewalls 46 jams paper 79 media not picked up from tray 54 missing or incorrect information 49 multiple pages are picked 55 network configuration page 70 nothing prints 46 paper feed problems 54 power 46 print 45 printer status report 68 skewed pages 55 tips 45 troubleshooting general net
52. this did not solve the issue try the next solution Solution 3 Contact HP support Solution Contact HP support for service Go to www hp com go customercare This website provides information and utilities that can help you correct many common printer problems If prompted choose your country region and then click Contact HP for information on calling for technical support Cause There was a problem with the printer The printer is making some unexpected noises You might hear some unexpected noises made by the printer These are the servicing sounds when the printer performs automatic servicing functions to maintain the health of the printheads NOTE To prevent any potential damage to your printer Do not turn off the printer while the printer is performing any servicing If you are turning off the printer wait for the printer to come to a complete stop before turning off using the U Power button See Turn the printer off Make sure all ink cartridges are installed If any of the ink cartridge is missing the printer will perform extra servicing to protect the printheads Blank or partial page printed Clean the printhead Complete the printhead cleaning procedure For more information see Clean the printhead The printhead may need to be cleaned if the printer was turned off incorrectly f NOTE Incorrectly turning off the printer can cause print quality problems like blank or partial pages
53. time However to assure optimal ink cartridge health be sure to turn off the printer properly For more information see Turn the printer off Usage information collection The HP cartridges used with this printer contain a memory chip that assists in the operation of the printer In addition this memory chip collects a limited set of information about the usage of the printer that might include the following the date when the cartridge was first installed the date when the cartridge was last used the number of pages printed using the cartridge the page coverage the printing modes used any printing errors that might have occurred and the printer model This information helps HP design future printers to meet our customers printing needs The data collected from the cartridge memory chip does not contain information that can be used to identify a customer or user of the cartridge or their printer HP collects a sampling of the memory chips from cartridges returned to HP s free return and recycling program HP Planet Partners www hp com recycle The memory chips from this sampling are read and studied to improve future HP printers HP partners who assist in recycling this cartridge might have access to this data as well Any third party possessing the cartridge might have access to the anonymous information on the memory chip If you prefer to not allow access to this information you can render the chip inoperable However a
54. troubleshoot network connectivity problems If you need to call HP it is often useful to print this page before calling HP Network Configuration Page General information Network Status Acive Connection Type VU n f Prts Wets Farm Fama Rirvsion Serial Numoer Ready Wireiess nipae Wip 18 2 amp 4 34 120 TSLSFA1O496R WP2niOFA CNOACTLSA405MX 0055 99 26 11fo None Address FE8O 6AB5 00FF FE2C 2284 Profis Length 680599 3 2204 Connocted Adu Nest Q2 16 90 904 T Open System None 162 294 3418 1251530 0 9000 0 0 0 0 nooo Fnabiad Officejet Pro 0100 20 1DF8 0000 nooo Numbor of 802 41 networks discovered 26 su c Lm ipi ppp fi ni esso me 23 LLL sneno wat Craw enmena 22282 4 usann oo ene end sezetenemes d Fuit mamare wares adea ada Greene UHyTHDODM annere nnanan wees o annuns Ls mumay HEPEHHHPP LEE EI H ee en ee ee i 1 i ss citsh ctae id HISILLLILILELIENLITTEEEEE 5 5kasi ds Understand the network configuration page 71 Chapter 5 FEBO 6ABS 90FF FE2C 2284 Sek Port 9100 Status Enabled LPO Status Enabled Bonjour Status Enabled Service Nome Officejet Pro 6100 2D1DFB SLP Status Enabled Micrusufi Web Services WS Discovery Status Enabled WS Print Ststus Enabled SNMP Status Read wmo enabled SNMP Version vi Set Community Name Not Specified Get Community Name Not Specifi
55. 281 2002 Plastics Plastic parts over 25 grams are marked according to international standards that enhance the ability to identify plastics for recycling purposes at the end of product life Material safety data sheets Material safety data sheets MSDS can be obtained from the HP website at www hp com go msds Recycling program HP offers an increasing number of product return and recycling programs in many countries regions and partners with some of the largest electronic recycling centers throughout the world HP conserves resources by reselling some of its most popular products For more information regarding recycling of HP products please visit www hp com hpinfo globalcitizenship environment recycle HP inkjet supplies recycling program HP is committed to protecting the environment The HP Inkjet Supplies Recycling Program is available in many countries regions and lets you recycle used print cartridges and ink cartridges free of charge For more information go to the following website www hp com hpinfo globalcitizenship environment recycle Technical information Disposal of waste equipment by users in private households in the European Union Espa ol Italiano esky Nederlands Dansk Eesti E E a Latviski Magyar lietuvi kai Polski Portugu s Svenska Sloven3iina Sloven ina Disposal of Waste Equipment by Users in Private Households in the European Union This symbol on th
56. 3 Ifthe printer is Offline right click the printer and click Use Printer Online 4 Tryusing the printer again Printer Paused The printer is currently paused While paused new jobs are added to the queue but are not printed To change the printer s status complete the following steps 1 Click Start point to Settings and then click Printers or Printers and Faxes Or Click Start click Control Panel and then double click Printers 2 Ifthe printers listed in the dialog box are not being displayed in Details view click the View menu and then click Details 3 Ifthe printer is paused right click the printer and click Resume Printing 4 Try using the printer again Printer Paused 131 Appendix F Document failed to print The printer could not print the document because a problem occurred in the printing system For information about solving printing problems see Solve printer problems Printer failure There was a problem with the printer Usually you can resolve such problems by completing the following steps T Press the U Power button to turn off the printer 2 Unplug the power cord and then plug in the power cord again 3 Press the U Power button to turn on the printer If this problem persists write down the error code provided in the message and then contact HP support For more information about contacting HP support see HP support Door or cover open Before the printer can print document
57. 6 View and print network settings sssseseeeneeene emen reme 116 Turn the wireless radio on and off enne 116 Change advanced network settings esses eene 116 SI s m 117 View IP settings eere t E EAE E A EO acs deat SU rete iens 117 Change IP settings iret tese aaa emi deed eden exo qb tea ede aedes 117 Configure the printer s firewall settings se m 117 Creating and using firewall rules ss 118 Reset n twork setlings e err ue RUPEE 119 Set up the printer for wireless communication eeeen ee 119 Before you begih suai cee ae ipee e rear ere ee E uie e e Dee e get cd 120 Set up the printer on your wireless network cssssseee emen 120 Set up the printer using the HP printer software RecommendeQ 120 Set up the printer using WiFi Protected Setup WPS ssseeeeeeee 120 To connect the printer using the Push Button Method 121 To connect the printer using the PIN Method ssem 121 Set up the printer using the embedded web server EWS sseeeeee 121 Change the connection type serte eiee aoe Eee a E a nennen eene nnne 121 To change from an Ethernet connection to a wireless connection 122 To change from a USB connection to a wireless connection
58. ATA OR PROFITS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE LICENSE Zlib zlib zlib h interface of the zlib general purpose compression library version 1 2 3 July 18th 2005 Copyright C 1995 2005 Jean loup Gailly and Mark Adler This software is provided as is without any express or implied warranty In no event will the authors be held liable for any damages arising from the use of this software Permission is granted to anyone to use this software for any purpose including commercial applications and to alter it and redistribute it freely subject to the following restrictions 1 The origin of this software must not be misrepresented you must not claim that you wrote the original software If you use this software in a product an acknowledgment in the product documentation would be appreciated but is not required 2 Altered source versions must be plainly marked as such and must not be misrepresented as being the original software 3 This notice may not be removed or altered from any source distribution Jean loup Gailly Mark Adler 112 Technical information jloup gzip org madler alumni caltech edu The data format used by the zlib library is described by RFCs Request for Comments
59. B NOTE This printer includes HP ePrint a free service from HP that allows you to print documents on your web connected printer anytime from any location and without any additional software or printer drivers For more information see HP ePrint 24 Print Print documents Windows 1 2 3 4 Load paper in the tray For more information see Load media On the File menu in your software application click Print Make sure the printer you want to use is selected To change settings click the button that opens the Properties dialog box Depending on your software application this button might be called Properties Options Printer Setup Printer or Preferences Change the paper orientation on the Layout tab and paper source media type paper size and quality settings on the Paper Quality tab To print in black and white click the Advanced button and then change the Print in Grayscale option Click OK Click Print or OK to begin printing Print documents Mac OS X 1 2 oon Pp amp Load paper in the tray For more information see Load media Select a paper size a From the File menu in your software application click Page Setup NOTE If you do not see a Page Setup menu item go to step 3 b Make sure the printer you want to use is selected in the Format For pop up menu c Select the paper size from the Paper Size pop up menu and then click OK From the File menu in your software appli
60. Cartridge Advisory The installed cartridge is not a new genuine HP cartridge Contact the store where this cartridge was purchased To report suspected fraud visit HP at www hp com go anticounterfeit To continue using the cartridge click Continue Used Refilled or Counterfeit Cartridge Detected The original HP ink in the cartridge has been depleted The solution for this problem is to replace the ink cartridge or click OK to continue using the cartridge For more information about replacing the cartridge see Replace the ink cartridges HP rewards loyal customers for using genuine HP supplies Click the button below the message to view Rewards online Rewards may not be available in all regions A WARNING HP s ink cartridge warranty does not cover non HP ink or cartridges HP s printer warranty does not cover repairs or service due to use of non HP cartridges or ink HP does not guarantee the quality or reliability of non HP ink Information about ink levels will not be available Use SETUP cartridges Use the SETUP cartridges that came with the printer for printer initialization You must replace the cartridge with the setup cartridge to clear this message For more information see Replace the ink cartridges Use SETUP cartridges 133 Appendix F Do not use SETUP cartridges SETUP cartridges cannot be used after the printer has been initialized Remove and install non SETUP cartridges For more information see Replace
61. Customer You will find below the name and address of the HP entity responsible for the performance of the HP Limited Warranty in your country You may have additional statutory rights against the seller based on your purchase agreement Those rights are not in any way affected by this HP Limited Warranty Ireland Hewlett Packard Ireland Limited 63 74 Sir John Rogerson s Quay Dublin 2 United Kingdom Hewlett Packard Ltd Cain Road Bracknell GB Berks RG12 1HN Malta Hewlett Packard International Trade B V Malta Branch 48 Amery Street Sliema SLM 1701 MALTA South Africa Hewlett Packard South Africa Ltd 12 Autumn Street Rivonia Sandton 2128 Republic of South Africa Warranty information 87 Appendix A Ink cartridge warranty information The HP cartridge warranty is applicable when the product is used in its designated HP printing device This warranty does not cover HP ink products that have been refilled remanufactured refurbished misused or tampered with During the warranty period the product is covered as long as the HP ink is not depleted and the end of warranty date has not been reached The end of warranty date in YYYY MM format may be found on the product as indicated 88 Technical information Printer specifications This section contains the following topics Physical specifications Product features and capacities Processor and memory specifications System requirements Network protocol specifications
62. If the alignment process fails repeatedly you might have a defective sensor or ink cartridge Contact HP support Go to www hp com go customercare This website provides information and utilities that can help you correct many common printer problems If prompted select your country region and then click Contact HP for information on calling for technical support The printer is not responding nothing prints There are print jobs stuck in the print queue Open the print queue cancel all documents and then reboot the computer Try to print after the computer reboots For more information refer to the Help system for the operating system Check the printer setup For more information see General troubleshooting tips and resources Check the HP software installation If the printer is turned off when printing an alert message should appear on your computer screen otherwise the HP software provided with the printer might not be installed correctly To resolve this uninstall the HP software completely and then reinstall the HP software For more information see Uninstall and reinstall the HP software Check the cable connections Make sure both ends of the USB cable or Ethernet cable are secure If the printer is connected to a network check the following o Check the Link light on the back of the printer o gt Make sure you are not using a phone cord to connect the printer Check any personal firewall software insta
63. Mac OS X set it as the default in the Print amp Fax preferences of the System Preferences For more information see your computer s documentation Pause Printing is not selected if you are using a computer running Windows You are not running too many programs when you are performing a task Close programs that you are not using or restart the computer before attempting the task again Solve printer problems XE TIP You can visit the HP online support website at www hp com go customercare for information and utilities that can help you correct many common printer problems This section contains the following topics The printer shuts down unexpectedly Alignment fails The printer is not responding nothing prints The printer prints slowly The printer is making some unexpected noises Blank or partial page printed Something on the page is missing or incorrect Placement of the text or graphics is wrong Solve printer problems 45 Chapter 5 The printer shuts down unexpectedly Check the power and power connections Make sure the printer is connected firmly to a functioning alternating current AC power outlet For voltage requirements see Electrical specifications Alignment fails If the alignment process fails make sure you have loaded unused plain white paper into the input tray If you have colored paper loaded in the input tray when you align the ink cartridges the alignment fails
64. OF USE DATA OR PROFITS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE This product includes cryptographic software written by Eric Young eay cryptsoft com This product includes software written by Tim Hudson tjh cryptsoft com Copyright c 1998 2006 The OpenSSL Project All rights reserved Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met 1 Redistributions of source code must retain the above copyright notice this list of conditions and the following disclaimer 2 Redistributions in binary form must reproduce the above copyright notice this list of conditions and the following disclaimer in the documentation and or other materials provided with the distribution 3 All advertising materials mentioning features or use of this software must display the following acknowledgment This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit http Awww openssl org 4 The names OpenSSL Toolkit and OpenSSL Project must not be used to endorse or promote products derived from this software without prior written permission For written permission please contact openssl core openssl org
65. P Utility Mac OS X 1 Open HP Utility For more information see HP Utility Mac OS X 2 Inthe Information And Support section click Align Printhead 3 Click Align and then follow the onscreen instructions To align the printhead from the embedded web server EWS 1 Open the EWS For more information see To open the embedded web server 2 Click the Tools tab and then click Print Quality Toolbox in the Utilities section 3 Click Align Printhead and follow the onscreen instructions Remove and reinstall the printhead NOTE This procedure should only be performed when a Missing or Failed Printhead message has been seen and the printer has first been turned off and then back on to try to resolve the message If the message persists try this procedure Printhead maintenance 75 Chapter 5 Remove and reinstall the printhead 1 Make sure that the printer is turned on 2 Open the top cover and the ink cartridge access door 76 Solve a problem 5 Make sure the latch handle is raised and then reinsert the printhead 6 Carefully lower the latch handle NOTE Make sure you lower the latch handle before reinserting the ink cartridges Leaving the latch handle raised can result in incorrectly seated ink cartridges and problems printing The latch must remain down in order to correctly install the ink cartridges 7 Close the ink cartridge access door and the top cover Clear jams Occasionally
66. Paper Type The appropriate paper type Quality Best or Maximum dpi 4 NOTE If you do not see these options click the blue disclosure triangle next to the Printer pop up menu Make sure the Print Borderless check box is selected If necessary click the blue disclosure triangle beside Color Options and select the appropriate Photo Fix options Off Applies no automatic adjustments to the image Basic Automatically focuses the image moderately adjusts image sharpness Select any other print settings that you want and then click Print to begin printing Print borderless documents 31 Chapter 2 Print on both sides duplexing You can print on both sides of a sheet of media automatically by using the HP Automatic Two sided Printing Accessory duplexer 32 XX TIP You can perform manual duplexing by first printing only the odd pages flipping the pages over and then printing only the even pages Perform two sided printing Windows 1 Load the appropriate media For more information see Guidelines for printing on both sides of a page and Load media Make sure the duplexer is installed correctly For more information see Install the duplexer With a document open click Print on the File menu and then under the Print on Both Sides options on the Layout tab select either Flip on Long Edge or Flip on Short Edge Change any other settings and then click OK Print your document Perform
67. This section contains the following topics Recommended papers for printing and copying Recommended papers for photo printing Tips for selecting and using media Recommended papers for printing and copying 12 If you want the best print quality HP recommends using HP papers that are specifically designed for the type of project you are printing Depending on your country region some of these papers might not be available HP Brochure Paper HP Professional Paper These papers are glossy coated or matte coated on both sides for two sided use They are the perfect choice for producing professional quality marketing materials such as brochures and mailers as well as business graphics for report covers and calendars HP Premium Presentation Paper HP Professional Paper These papers are heavy two sided matte papers perfect for presentation proposals reports and newsletters They are heavyweight for an impressive look and feel HP Bright White Inkjet Paper HP Bright White Inkjet Paper delivers high contrast colors and sharp text It is opaque enough for two sided color usage with no showthrough which makes it ideal for newsletters reports and flyers It features ColorLok Technology for less smearing bolder blacks and vivid colors HP Printing Paper HP Printing Paper is a high quality multifunction paper It produces documents that look and feel more substantial than documents printed on
68. Use the control panel to print the following reports for the printer Printer status report Press and hold the x Cancel button for three seconds Network configuration page and Wireless network test page Press the io Wireless button and then release Demo page Press and hold the 7 Resume button for three seconds Finding the printer model number In addition to the model name that appears on the front of the printer the printer has a specific model number You can use this number when obtaining support and to help determine which supplies or accessories are available for your printer The model number is printed on a label located near the ink cartridge access door Select print media The printer is designed to work well with most types of office media It is best to test a variety of print media types before buying large quantities Use HP media for optimum print quality Visit the HP website at www hp com for more information about HP media HP recommends plain papers with the ColorLok logo for printing and copying of everyday documents All papers with the ColorLok logo are independently tested to meet high standards of reliability and print quality and produce documents with crisp vivid color bolder blacks and dry faster than ordinary plain papers Look for papers with the ColorLok logo in a variety of weights and sizes from major paper manufacturers TECHNOLOGY Select print media 11 Chapter 1
69. a e il ricidaggio separati delle apparecchiature da rottamare in fase di smaltimento favoriscano la conservazione dele iore naturali e garantiscono che tali apparecchiature vengano romale nel rispetto dell ambiente e della tutela della salute Per ulteriori informazioni sui punti di raccolta delle apparecchiature da rottamare contattare il proprio comune di residenza il servizio di smaltimento dei rifiuti locale o il negozio presso il quale stato acquistato il prodotio Eliminaci n de residuos de aparatos el ctricos y electr nicos por parte de usuarios dom sticos en la Uni n Europea Este simbolo en el producto o en ef embalaje indica que no se puede desechar el producto junto con les residuos dam sticos Por el contario si debe eliminar ese lipo de residuo es responsabilidad del usuario entregarlo en un punto de recogida designado de reciclado de aparatos electr nicos y el ctricos El reciclaje y la recogida por separado de esos residuos en el momento de la eliminaci n ayudar a preservar recursos nafurcles y a gurantizar que el acide proteja la sclud y el medio ambiente S desea informacion adicional sobre lo lugares donde puede dejar estos residuos para su reciclado p ngase en contacto con las autoridades locales de su ciudad con el servicio de gestion de residuos dom sticos o con la tienda donde adquiri el producto Likvidace vyslou il ho za zen u ivateli v dom cnosti v zem ch EU Tato zna ka na produky nebo na jeho obalu
70. accessory Tray 2 can hold up to 250 sheets of plain paper For ordering information see HP supplies and accessories To install Tray 2 1 Unpack the tray remove the packing tapes and materials and move the tray to the prepared location The surface must be sturdy and level 2 Turn off the printer and disconnect the power cord Install the accessories 19 Chapter 1 3 Set the printer on top of the tray A CAUTION Be careful to keep your fingers and hands clear of the bottom of the printer 4 Connect the power cord and turn on the printer 5 Enable Tray 2 in the printer driver For more information see Turn on accessories in the printer driver To load Tray 2 1 Pull the tray out of the printer by grasping under the front of the tray 2 Insert the paper print side down in the center of the tray Make sure the stack of paper aligns with the line on the width guide and does not exceed the line marking on the guide B NOTE Tray 2 can be loaded only with plain paper 20 Get started 3 Slide the media guides in the tray to adjust them for the size that you have loaded 4 Gently reinsert the tray 5 Pull out the extension on the output tray Configure trays NOTE Tray 2 is an optional accessory For ordering information see Order printing supplies online To configure the trays you must have Tray 2 installed and turned on By default the printer draws med
71. ach rule specifying the host addresses services and the action to take for those addresses and services This section contains the following topics Create a firewall rule Change the priority of firewall rules Change firewall options Reset firewall settings Limitations to rules templates and services Create a firewall rule To create a firewall rule complete the following steps 1 Open the embedded web server For more information see Embedded web server 2 Click the Settings tab click Firewall Rules 3 Click New and then follow the onscreen instructions EA NOTE After clicking Apply the connection to the EWS might be temporarily disrupted for a short period of time If the IP address was unchanged the EWS connection will be enabled again However if the IP address was changed use the new IP address to open the EWS Change the priority of firewall rules To change the priority in which a firewall rule is used complete the following steps 1 Open the embedded web server For more information see Embedded web server 2 Click the Settings tab click Firewall Rules Priority 3 Select the priority in which you want the rule to be used from the Rule Precedence list with 10 having the highest priority and 1 having the lowest priority 4 Click Apply Change firewall options To change firewall options for the printer complete the following steps 1 Open the embedded web serve
72. aos usu rios no Brasil Este equipamento opera em car ter secund rio isto n o tem direito prote o contra interfer ncia prejudicial mesmo de esta es do mesmo tipo e n o pode causar interfer ncia a sistemas operando em car ter prim rio Res ANATEL 282 2001 Notice to users in Canada Notice to users in Canada Note l attention des utilisateurs canadiens For Indoor Use This digital apparatus does not exceed the Class B limits for radio noise emissions from the digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications The internal wireless radio complies with RSS 210 and RSS GEN of Industry Canada Utiliser l int rieur Le pr sent appareil num rique n met pas de bruit radio lectrique d passant les limites applicables aux appareils num riques de la classe B prescrites dans le R glement sur le brovillage radio lectrique dict par le minist re des Communications du Canada le composant RF interne est conforme a la norme RSS210 and RSS GEN d Industrie Canada Technical information Notice to users in Taiwan 1 27 se 88 3S 8 E ES MES EE ws B tk Az ESSA ZEWEHASE JHE Oa BAREA RITER 3E MAW BRS Eat ZERRE t DOR KDEHASH 2EARSRERMAERTESHEE PERATBRAR Ev BGA kB 8 TB S75 SRB HRA AB HAEE AREF RERED KUSHRERADL ALB IX PERERA SRRALE RRC TIE Regulatory model number For regulatory identification purpo
73. are try turning off your computer and the printer and then turning them both on again Keep your security software up to date Many security software vendors provide updates that correct known issues and provide the latest defenses against new security threats f your firewall has High Medium or Low security settings use the Medium setting when your computer is connected to your network e Ifyou have changed any firewall settings from default try going back to the default setting f your firewall has a setting called trusted zone use this setting when your computer is connected to your network 64 Solve a problem If your firewall has a setting to not show alert messages you should disable this When installing the HP software and using the HP printer you may see alert messages from your firewall software that provide options to allow permit or unblock You should allow any HP software that causes an alert Also if the alert has a remember this action or create a rule for this selection select it This is how the firewall learns what can be trusted on your network Do not have more than one firewall enabled at the same time on your computer An example would be having both the Windows firewall provided by the operating system and a 3rd party firewall enabled at the same time Having more than one firewall enabled at the same time will not make your computer any safer and may cause problems For more info
74. ay be used to endorse or promote products derived from this software without specific prior written permission THIS SOFTWARE IS PROVIDED BY THE PROJECT AND CONTRIBUTORS AS IS AND ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED IN NO EVENT SHALL THE PROJECT OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT INDIRECT INCIDENTAL SPECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES LOSS OF USE DATA OR PROFITS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE uh LICENSE open ssl open ssl Copyright C 1995 1998 Eric Young eay cryptsoft com Third party licenses 107 Appendix A 108 Tec All rights reserved This package is an SSL implementation written by Eric Young eay cryptsoft com The implementation was written so as to conform with Netscapes SSL This library is free for commercial and non commercial use as long as the following conditions are aheared to The following conditions apply to all code found in this distribution be it the RC4 RSA lhash DES etc code not just the SSL code The SSL documentati
75. be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient the receiving antenna e Increase the separation between the equipment and the receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help For further information contact Manager of Corporate Product Regulations Hewlett Packard Company 3000 Hanover Street Palo Alto Ca 94304 650 857 1501 Modifications part 15 21 The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by HP may void the user s authority to operate the equipment This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Regulatory information Appendix A Notice to users in Korea 0 JI 2862 2 HAAN ASHE 89 4 UAUC Ba 2171 2 anmansae 8t ISM F OWS YASA z SACS o vi AOA A e x VCCI Class B compliance statement for users in Japan ad 7 FABIANE CT CORE K ERA CAT OcCCCBB CULCU X2 CORN DYAPFLEY a YXM L TRAINS s eS ts Ei T CEMHVET MRA Eo T ELURYVROELT RSL
76. c 42 cut off pages troubleshoot 49 D diagnostic page 53 double sided printing 32 driver accessories settings 22 warranty 87 duplexer clear jams 77 installation 19 media sizes supported 91 media types and weights supported 94 turn on and off in driver 22 duty cycle 89 E electrical specifications 96 embedded web server about 126 opening 127 System requirements 91 troubleshoot cannot be opened 65 envelopes sizes supported 92 tray supporting 94 environmental specifications 96 environmental sustainability program 102 EWS See embedded web server F Firewall configure 64 firewall settings 117 118 firewalls troubleshoot 46 fonts supported 89 H head 73 Hewlett Packard Company notices 3 HP software uninstall from Windows 124 HP Utility Mac OS X opening 126 humidity specifications 96 l ink cartridge door locating 8 ink cartridges check ink levels 38 lights 81 locating 8 ordering online 114 part numbers 69 114 replace 38 status 69 supported 89 tips 37 warranty 87 warranty dates 69 yields 89 ink level icons 11 80 ink levels check 38 ink carriage access door locating 8 installation accessories 19 duplexer 19 hardware installation suggestions 66 HP software installation suggestions 67 tray 2 19 troubleshooting issues 66 IP address checking for printer 66 IP settings 117 J jams clear 77 media to avoid 14 paper 77 79 L language printer 89 90 137 lights on control panel il
77. can help you correct many common printer problems e www hp com support Ireland 353 1890 923 902 Calls cost Cost 5 1 cent peak 1 3 cent off peak per minute www hp com ie supporticc 0 50 p m Africa English speaking 427 11 2345872 www hp com afr support cc en www hp com support 0800 222 47 oUm Afrique francophone 333 14993 9230 www hp com afrisupportice r t 1588 3003 www hp com supportikorea www hp com support 021 672 280 3 Luxembourg Fran ais 352 900 40 006 www hp com support m min Alg rie 02167 22 80 www hp com support oN Argentina Buenos Aires 54 11 4708 1600 www hp com la soporte Luxemburg Deutsch 0352 90040 007 www hp com support Argentina 0 800 555 5000 wwwhp comllalsopote Madagascar PONI wont hp carifsuppert Australia 1300 721 147 wiwhp com supportlaustralia FMagyarorsz g 06 40 200 629 Ww p R s pportios Australia out of warranty 1902 910 910 www hp com support australia 7 2 HUF perc vezet kes telefonra Osterreich ped bel LO www hp com at support cc Malaysia 1800 88 8588 www hp com support So PP AETA Mauritius 262 262 210 404 www hp com support IET A p peo OTROS nabira a M xico Ciudad de M xico 55 5258 9922 www hp com la soporte g Peak Houts 0 085 Bis oe
78. cation click Print Make sure the printer you want to use is selected Select the paper size from the Paper Size pop up menu if available Change the print settings for the option provided in the pop up menus as appropriate for your project NOTE If you do not see any options click the blue disclosure triangle next to the Printer pop up menu Click Print to begin printing Print brochures Follow the instructions for your operating system Print brochures Windows Print brochures Mac OS X EA NOTE This printer includes HP ePrint a free service from HP that allows you to print documents on your web connected printer anytime from any location and without any additional software or printer drivers For more information seeHP ePrint Print brochures 25 Chapter 2 Print brochures Windows 4 NOTE To set print settings for all print jobs make the changes in the HP software oO NS provided with the printer For more information on the HP software see Printer management tools Load paper in the tray For more information see Load media On the File menu in your software application click Print Make sure the printer you want to use is selected To change settings click the button that opens the Properties dialog box Depending on your software application this button might be called Properties Options Printer Setup Printer or Preferences Change the paper orientation on
79. cykl cie ktor bude chr ni udsk zdravie a ivotn prostredie baltic informacie o separovanom zbere a recykl cii z skate na miestnom obecnom rade vo firme zabezpe uj cej zber v ho komun lneho odpadu alebo v predajni kde ste produkt k pili Ravnanje z odpadno opremo v gospodinjstvih znotraj Evropske unije Ta znak na izdelku ali embala i izdelka pomeni da izdelka ne smete odlagati skupaj z drugimi gospodinjskimi odpadki Odpadno opremo ste dol ni oddati na dolo enem zbirnem mestu za recikliranje adpocine elekiri ne in slekironske opreme Z lo enim Zbiranjem in reciiranjem odporine opreme ob odlaganju bode pomagali chranifi naravne vire in zagolovii da bo odpadna opreme recikirana take da se varuje zeroja judi in okolje Vet informacij o mestih Hor lahko ocidata adpadho opremo x reci v komunainem podjetju ali trgovini Ker ste tedelek lupi Kassering av f rbrukningsmaterial f r hem och privatanv ndare i EU Produkter eller produkif rpackningar med den har symbolen fr inte kasseras med vanligt hush llsavfall st llet har du ansvar far att produkten l mnas till en beh rig amp tervinningsstation f r hantering av el och elekironikprodukier Genom alt lamna kasserade produkter till amp lervinning hj lper de till ati bevara v ra gemensamma naturresurser Dessutom skyddas boe m nniskor och milj n n r produkter tervinns p r tt s it Kommunala myndigheter sophanteringsf retag eller butiken d r varan k ptes ka
80. d to the OpenSSL project LICENSE sha2 bsd nos crypto FIPS 180 2 SHA 224 256 384 512 implementation Last update 02 02 2007 ssue date 04 30 2005 Copyright C 2005 2007 Olivier Gay lt olivier gay a3 epfl ch gt All rights reserved Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met 1 Redistributions of source code must retain the above copyright notice this list of conditions and the following disclaimer 2 Redistributions in binary form must reproduce the above copyright Third party licenses 111 Appendix A notice this list of conditions and the following disclaimer in the documentation and or other materials provided with the distribution 3 Neither the name of the project nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission THIS SOFTWARE IS PROVIDED BY THE PROJECT AND CONTRIBUTORS AS IS AND ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED IN NO EVENT SHALL THE PROJECT OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT INDIRECT INCIDENTAL SPECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES LOSS OF USE D
81. dee id e 17 Install the accessories 2 3 0 0 n gp HE eet pee emere eri sev reet Ere 19 Install the d plexer 2o oreet tt alanis ph tr sc cte ta eren A ciue shia Pede nba Led 19 Install Tray EE 19 Gorifigure rays sicaeer erat area E A ac ame E E 21 Turn on accessories in the printer Criver ccccccccceeseeceeeeeeeeeeeeeeaeceeeeeeeeeeeeeeaaeeeeeeeeneee 22 To turn on accessories WiNdOWS 2 cceecceceeeeeeeeeeeaeeeeeeeeeeeecenaaeeeeeeeseteeeseeaeeeeess 22 To turn on accessories Mac OS X ce eeeecccesseceseeeeeeeeeeeeeeeeeseeeeeaeeseeeeeesneeeseeeeeneaeees 22 Maintain thes printers eet eee eene tier ia 23 Clear the exterior eure Hd gie Ur e URL d aT e RR EB Pe ad 23 Update the printer enii 23 Diu puatseiMqe mE RE 23 2 Print Print documents xii ba e ee niae etd ee bei eei des 24 Print documents WiNdOWS cc ecceceeeeeeeeeeeceeececeeeeeeeeceaaaeceeeesecaaeeeeesesesaeeeeeeseesnaeeeeees 25 Print documents Mac OS X marciais eene nennen nene ennemi 25 Print DrochUfres ee en ped tede dedere edi tee tao v de e a deed Eu rende de e ee ce Irun 25 Print brochures WindoWs ed EE dens titer ae need ued enda hene desde ideae qnn 26 Print brochures Mac OS X csse tiene n teer ie Eee fe e de gae e ope e een tent 26 PrintOn zd e 26 Print on envelopes Windows eesseeeeeenenn emen em ennrren nennen 27
82. disk space CD ROM DVD drive or Internet connection USB port Network protocol specifications Network operating system compatibility Windows XP 32 bit Professional and Home Editions Windows Vista 32 bit and 64 bit Ultimate Edition Enterprise Edition and Business Edition Windows 7 32 bit and 64 bit Windows Small Business Server 2003 32 bit and 64 bit Windows 2003 Server 32 bit and 64 bit Windows 2003 Server R2 32 bit and 64 bit Standard Edition Enterprise Edition Windows Small Business Server 2008 64 bit Windows 2008 Server 32 bit and 64 bit Windows 2008 Server R2 64 bit Standard Edition Enterprise Edition Citrix XenDesktop 4 Citrix XenServer 5 5 Mac OS X v10 5 v10 6 Microsoft Windows 2003 Server Terminal Services Microsoft Windows 2003 Server Terminal Services with Citrix Presentation Server 4 0 Microsoft Windows 2003 Server Terminal Services with Citrix Presentation Server 4 5 Technical information Microsoft Windows 2003 Server Terminal Services with Citrix XenApp 5 0 Microsoft Windows 2003 Server Terminal Services with Citrix Metaframe XP with Feature Release 3 Microsoft Windows 2003 Small Business Server Terminal Services Microsoft Windows Server 2008 Terminal Services Microsoft Windows Small Business Server 2008 Terminal Services Microsoft Windows 2008 Server Terminal Services with Citrix XenApp 5 0 Novell Netware 6 5 Open Enterprise Server 2 Compatible network protocols TCP IP
83. e AirPort Base Station is using a hidden SSID your printer cannot automatically detect the network A Make sure the printer is on the network 1 If the printer supports Ethernet networking and is connected to an Ethernet network make sure an Ethernet cable is not plugged into the back of the printer If an Ethernet cable is plugged into the back then wireless connectivity is disabled 2 Ifthe printer is connected to a wireless network print the network configuration page For more information see Understand the network configuration page 3 After the page has been printed check the Network Status and URL Network Status e Ifthe Network Status is Ready the printer is actively connected to a network e Ifthe Network Status is Offline the printer is not connected to a network Run the Wireless Network Test using the instructions at the beginning of this section and follow any recommendations URL The URL shown here is the network address assigned to the printer by your router You need this to connect to the embedded web server EWS 60 Solve a problem For information about connecting the printer to a wireless network see Set up the printer for wireless communication B Check to see if you can access the EWS A After you establish that the computer and the printer both have active connections to a network you can verify if they are on the same network by opening the printer s EWS For more information se
84. e Embedded web server To access the EWS a On your computer open the EWS For more information see Embedded web server NOTE If you are using a proxy server in your browser you might need to disable it to access the EWS b If you can open the EWS try using the printer over the network such as to print to see if your network setup was successful c If you cannot open the EWS or are still having problems using the printer over the network continue to the next section regarding firewalls Step 3 Check to see if the firewall software is blocking communication If you cannot access the EWS and are sure both the computer and printer have active connections to the same network the firewall security software might be blocking communication Temporarily turn off any firewall security software running on your computer and then try to open the EWS again If you can open the EWS try using the printer for printing If you are able to open the EWS and use your printer with the firewall turned off you need to reconfigure your firewall settings to allow the computer and printer to communicate with each other over the network For more information see Configure your firewall software to work with the printer If you are able to open the EWS but are still unable to use the printer even with the firewall turned off try enabling the firewall software to recognize the printer For more information see the documentation prov
85. e a specific orientation when you print on both sides of a page These include letterhead preprinted paper and paper with watermarks and prepunched holes When you print from a computer running Windows the printer prints the first side of the media first Load the media with the print side facing down For auto duplexing when printing finishes on one side of the media the printer holds the media and pauses while the ink dries Once the ink dries the media is pulled back into the printer and the second side is printed When printing is complete the media is dropped onto the output tray Do not grab it before printing is complete You can print on both sides of supported custom sized media by turning the media over and feeding it into the printer again For more information see Media specifications Print specifications Black print resolution 600 x 600 dpi with pigmented black ink Color print resolution Up to 4800 x 1200 dpi Optimized on HP Advanced Photo Paper with 1200 x 1200 input dpi HP ePrint and HP website specifications This section contains the following topics HP ePrint specifications HP website specifications HP ePrint specifications An Internet connection using either a wired Ethernet or wireless connection Maximum size of email and attachments 5 MB Printer specifications 95 Appendix A Maximum number of attachments 10 EA NOTE The printer s email address must be the only address listed
86. e connection status should change to Connected Solve wireless problems 59 Chapter 5 Mac OS X A Click the AirPort icon in the menu bar at the top of the screen From the menu that appears you can determine if the AirPort is turned on and which wireless network your computer is connected to EA NOTE For more detailed information about your AirPort connection click System Preferences in the Dock and then click Network If the wireless connection is working correctly a green dot appears next to AirPort in the list of connections For more information click the Help button in the window If you are unable to get your computer connected to your network contact the person who set up your network or the router manufacturer as there might be a hardware issue with either your router or computer XX TIP If you are able to access the Internet and are using a computer running Windows you can also use the HP Network Assistant for help in setting up a network To use this tool visit www hp com sbso wireless tools setup html jumpid reg_R1002 USEN This Web site is only available in English Step 2 Make sure that the printer is connected to your network If your printer is not connected to the same network as your computer you cannot use the printer over the network Follow the steps described in this section to find out if your printer is actively connected to the correct network NOTE If your wireless router or Appl
87. e e ee tertie me EL ERR nat Ln Sue ex na 48 Something on the page is missing or incorrect 49 Placement of the text or graphics is wrong emen 49 Print quality troubleshooting nennen nee nennen nnne 50 Solve paper feed probl amp mls 5er d ricas ero netten sare d eode ct sha he ade ante iesire senate rec 54 Contents Solve problems using HP ePrint and HP websites ssse em 55 Solve problems using HP ePrint sssssssseeeene enne eene 56 Solve problems using HP websites ssessssseeeeeen eene 57 Solve wired Ethernet network problems sese ene 57 General network troubleshooting csse enne 57 Sove wireless problemls cr e RR HRPRER Ee ERE AUTERA E ERU heide deoin 57 Basic wireless troubleshooting seeeene nene mener 58 Advanced wireless troubleshooting sseseeeenn emm ene 58 Step 1 Make sure your computer is connected to your network sssse 59 Step 2 Make sure that the printer is connected to your network ss 60 Step 3 Check to see if the firewall software is blocking communication 61 Step 4 Make sure the printer is online and ready sse 61 Step 5 Make sure the wireless version of the printer is set as the default printer driver Windows only cree inse tierce tee dn a deb
88. e product documentation or at the following website www hp com go certificates type the product number in the search field The compliance is indicated by one of the following conformity markings placed on the product For non telecommunications products and for EU harmonized telecommunications products such as Bluetooth within power class below 10mW For EU non harmonized telecommunications products If C Qo applicable a 4 digit notified body number is inserted between CE and Please refer to the regulatory label provided on the product The telecommunications functionality of this product may be used in the following EU and EFTA countries Austria Belgium Bulgaria Cyprus Czech Republic Denmark Estonia Finland France Germany Greece Hungary Iceland Ireland Italy Latvia Liechtenstein Lithuania Luxembourg Malta Netherlands Norway Poland Portugal Romania Slovak Republic Slovenia Spain Sweden Switzerland and United Kingdom The telephone connector not available for all products is intended for connection to analogue telephone networks Products with wireless LAN devices Some countries may have specific obligations or special requirements about the operation of Wireless LAN networks such as indoor use only or restrictions of the channels available Please make sure that the country settings of the wireless network are correct France For 2 4 GHz Wireless LAN operation of this
89. e product or on its packaging indicates that this product must not be disposed of with your other household waste Instead it is your responsibility to dispose of your waste equipment by handing it aver to a designated collection point for the recycling of waste electrical and electronic equipment The separate collection and recyding of your waste equipment af iho fime of disposal will help fo conserve natural resources ond ensure thet is recycled in a manner thal protects Fuman hecilh and the envionment For more information about where You can drop off your waste equipment fr recycling please contact your local ciy ofce your household waste disposal service or Ihe shop where you purchased the produci vacuation des quipements usag s par les utilisateurs dans les foyers priv s au sein de l Union europ enne La pr sence de ce symbole sur le produit ou sur son emballage indique que vous ne pouvez pas vous d barrasser de ce produit de la m me fa on que vos d chets courants Au contraire vous tes responsable de l vacuation de vos quipements usag s et cet effet vous tes tenu de les remettre un point de collecte agr pour le recyclage des quipements lectriques et lectroniques usag s Le tri l vacuation et le recyclage s par s de vos quipements usag s permettent de pr server les ressources naturelles et de s assurer que ces quipements sont recycl s dans le respect de la sant humaine et de l environnement Pour pl
90. e using a computer running Windows HP provides a tool called HP Home Network Diagnostic Utility that can help retrieve this information for some systems To use this tool visit the HP Wireless Printing Center www hp com go wirelessprinting and then click Network Diagnostic Utility in the Quick Links section At this time this tool might not available in all languages Set up the printer on your wireless network To set up the printer on your wireless network use one of the following methods Setup the printer using the Wireless Setup Wizard Recommended Setup the printer using the HP printer software Recommended Setup the printer using WiFi Protected Setup WPS Setup the printer using the embedded web server EWS EA NOTE Ifyou have already been using the printer with a different type of connection such as a USB connection follow the instructions in Change the connection type to set up the printer on your wireless network Set up the printer using the HP printer software Recommended In addition to enabling key printer features you can use the HP printer software that came with your printer to set up wireless communication If you have already been using the printer with a different type of connection such as a USB connection follow the instructions in Change the connection type to set up the printer on your wireless network Set up the printer using WiFi Protected Setup WPS Wi Fi Protected Setu
91. e wireless problems Set up the printer for wireless communication 119 Appendix C xy TIP For more information about setting up and using the printer wirelessly visit the HP Wireless Printing Center www hp com go wirelessprinting Before you begin Before you begin setting up the wireless connection check the following The printer is not connected to the network using a network cable The wireless network is set up and functioning correctly The printer and the computers that use the printer are on the same network subnet While connecting the printer you might be prompted to enter the wireless network name SSID and a wireless password The wireless network name is the name of your wireless network The wireless password prevents other people from connecting to your wireless network without your permission Depending on the level of security required your wireless network might use either a WPA key or WEP passphrase If you have not changed the network name or the security passkey since setting up your wireless network you can sometimes find them on the back or side of the wireless router If you cannot find the network name or the security passkey or cannot remember this information see the documentation available with your computer or with the wireless router If you still cannot find this information contact your network administrator or the person who set up the wireless network Xy TIP If you ar
92. eck the print quality setting and make sure it matches the type of paper loaded in the printer You might need to choose a lower print quality setting if colors are running into each other Or choose a higher setting if you are printing a high quality photo and then make sure photo paper such as HP Advanced Photo Paper is loaded in the input tray B NOTE On some computer screens colors might appear differently than they do when printed on paper In this case there is nothing wrong with the printer print settings or ink cartridges No further troubleshooting is required For more information see Select print media Cause The print settings were set incorrectly If this did not solve the issue try the next solution 52 Solve a problem Solution 6 Print and evaluate a print quality report Solution To print a print quality report Control panel Press and hold the U Power button press the X Cancel button seven times press the 7 Resume button two times and release the U Power button Embedded web server Click the Tools tab click Print Quality Toolbox under Utilities and then click Print Quality Report HP Utility Mac OS X In the Information And Support section click Print Quality Diagnostics and then click Print HP Officejet Pro 8100 Series Print Quality Diagnostics Page Printer Information _ Test Pattern 1 Test Pattern 2 Test Pattern 3 If defects are seen on the Pr
93. ed WINS Statue Enabled Ad ess Configured By Primary Surver 0000 None Secondary Server 00 0 0 None IPP Statua Enabled Number of 002 11 networks discovered 25 IPP Status Enabled Number of 802 11 notworko discoverod 26 ssp Auth Encrypt Soma WPS sene WPA WANK MOMP 40 Pryaibncene week Ane 40 w ass wana awe M ve Macht tao Meters RN WAKE AER o e 3 w maren nawan mn man ame a ves Ye nsenetal ABATE m Desin w Oe tma m nenoncosassi saro vases trary VIP 960 pe THM PATE armoe sa ves ente aora Ad itor Dots e oa ratas om aces e He cemenm sraa reese 3O oen aa ye m vee senn sier sve Debet n te Piet tee eran a Onotint n Pe somone sram saree m Mato napa me p Me eta Afia rr w Mi osoge sioa rora seme m LI iren Wil tM f we n M HP mede 378008 MP venen n neret 49918 m d mara n MP nemesa 007059 Ashes pe S heater Dasta e s General Information Shows information about the current status and active connection type of the network and other information such as the URL of the embedded web server 802 3 Wired Shows information about the active wired network connection such as the IP address subnet mask default gateway as well as the hardware address of the printer 3 802 11 Wireless Shows information about your wireless network connection such as the hostname IP address subnet mask default gateway and server N 72 Solve a p
94. ed of the defect refund the purchase price for the product 7 HP shall have no obligation to repair replace or refund until the customer returns the defective product to HP 8 Any replacement product may be either new or like new provided that it has functionality at least equal to that of the product being replaced 9 HP products may contain remanufactured parts components or materials equivalent to new in performance 10 HP s Limited Warranty Statement is valid in any country where the covered HP product is distributed by HP Contracts for additional warranty services such as on site service may be available from any authorized HP service facility in countries where the product is distributed by HP or by an authorized importer B Limitations of warranty TO THE EXTENT ALLOWED BY LOCAL LAW NEITHER HP NOR ITS THIRD PARTY SUPPLIERS MAKES ANY OTHER WARRANTY OR CONDITION OF ANY KIND WHETHER EXPRESS OR IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY SATISFACTORY QUALITY AND FITNESS FOR A PARTICULAR PURPOSE C Limitations of liability 1 To the extent allowed by local law the remedies provided in this Warranty Statement are the customer s sole and exclusive remedies 2 TO THE EXTENT ALLOWED BY LOCAL LAW EXCEPT FOR THE OBLIGATIONS SPECIFICALLY SET FORTH IN THIS WARRANTY STATEMENT IN NO EVENT SHALL HP OR ITS THIRD PARTY SUPPLIERS BE LIABLE FOR DIRECT INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES WHETHER BASED ON CONTRACT
95. el se a mag nh ztart sokban az Eur pai Uni ban Ez a szimb lum amely a term ken vagy annak csomagol s n van felt nteive azt jelzi hogy a term k nem kezelhet egy tt az egy b h ztart si hullad kkal Az n feladata ogy a k ez l k hullad kanyagait eljulassa olyan Kista avere amely az elektromos hullad kanyagok s az elekonikus berendez sek jrahasznos t s val foglalkozik A R llad kanyagok elk l n tett gy jt se s jrahasznos t sa hozz j rul a term szeti er forr sok meg rz s hez egy ttal azt is biztos tja hogy a hullad k jrahasznos t sa az szs gre s a k rnyezetre nem rtalmas m don t rt nik Ha t j koziat st szereine kapni azokr l a helyekr l ahol leadhatja jrahasznosil sra a hullad kanyagokat forduljon a helyi nkorm nyzathoz a h ztart si hullad k begy jt s vel foglalkoz v llalathoz vagy a term k forgalmaz j hoz Lietot ju atbr vo an s no neder g m ier c m Eiropas Savien bas priv taj s m jsaimniec b s is simbols uz ier ces vai fas iepakojuma nor da ka o ier ci nedr kst izmest kop ar p r jiem m jsaimniec bas atkritumiem J s esat atbild gs par atbr vo anos no neder g s ierices to nododot noradnala sav k amas yeta ai fidu vella nedertga elekirisk un elektronisk oprikojume oistz j parsiride Specala nederidas lerices sovaldana un cireizej p rvads palide kupt dabar resursus un nodro ina fad etreizaio parsed kes sarg cilve
96. eless connection Set up the printer for wireless communication 121 Appendix C To change from an Ethernet connection to a wireless connection Windows 1 On the computer desktop click Start select Programs or All Programs click HP select your printer name and then click Printer Setup amp Software Click Connect a new printer and then select the type of connection you want to use 3 Follow the display instructions to complete the setup Mac OS X 1 Open HP Utility For more information see HP Utility Mac OS X 2 Click the Applications icon on the HP Utility toolbar 3 Double click HP Setup Assistant and then follow the onscreen instructions To change from a USB connection to a wireless connection Follow the instructions for your operating system Windows 1 On the computer desktop click Start select Programs or All Programs click HP select your printer name and then click Printer Setup amp Software Click Connect a new printer and then click Convert a USB connected printer to wireless 3 Follow the display instructions to complete the setup Mac OS X 1 Open HP Utility For more information see HP Utility Mac OS X 2 Click the Applications icon on the HP Utility toolbar 3 Double click HP Setup Assistant and then follow the onscreen instructions To change from a wireless connection to a USB or Ethernet connection To change from a wireless connection to a USB or Ethernet connection
97. eless troubleshooting and are still unable to connect to your printer to the wireless network try the following suggestions in the order presented e Step 1 Make sure your computer is connected to your network Step 2 Make sure that the printer is connected to your network e Step 3 Check to see if the firewall software is blocking communication Step 4 Make sure the printer is online and ready 58 Solve a problem Step 5 Make sure the wireless version of the printer is set as the default printer driver Windows only Step 6 Make sure your computer is not connected to your network over a Virtual Private Network VPN Step 1 Make sure your computer is connected to your network Make sure your computer is connected to your network either your wired Ethernet network or your wireless network If the computer is not connected to the network you cannot use the printer over the network To check a wired Ethernet connection A Many computers have indicator lights beside the port where the Ethernet cable from the router connects to your computer Usually there are two indicator lights one that is on and another that blinks If your computer has indicator lights check to see if the indicator lights are on If the lights are not on try reconnecting the Ethernet cable to the computer and the router If you still do not see lights there might be a problem with the router the Ethernet cable or your computer
98. elp you correct many common printer problems Contact your HP dealer or call the support phone number for your country region to learn more about support options Solve a problem General troubleshooting tips and resources NOTE Many of the following steps require HP software If you did not install the HP software you can install it using the HP software CD included with the printer or you can download the HP software from the HP support website www hp com go customercare This website provides information and utilities that can help you correct many common printer problems Try these when you begin troubleshooting a printing problem For a paper jam see Clear jams For paper feed problems such as the paper skew and paper pick see Solve paper feed problems Power light is on and not blinking When the printer is turned on for the first time it takes approximately 12 minutes to initialize it after the ink cartridges are installed Power cord and other cables are working and are firmly connected to the printer Make sure the printer is connected firmly to a functioning alternating current AC power outlet and is turned on For voltage requirements see Electrical specifications Media is loaded correctly in the input tray and is not jammed in the printer All packing tapes and materials are removed The printer is set as the current or default printer For Windows set it as the default in the Printers folder For
99. ences click Maintenance Tasks and then click Clean Printheads 3 Follow the onscreen instructions To clean the printhead from HP Utility Mac OS X 1 Open HP Utility For more information see HP Utility Mac OS X 2 In the Information And Support section click Clean Printheads 3 Click Clean and then follow the onscreen instructions 74 Solve a problem To clean the printhead from the embedded web server EWS 1 Open the EWS For more information see To open the embedded web server 2 Click the Tools tab and then click Print Quality Toolbox in the Utilities section 3 Click Clean Printhead and follow the onscreen instructions Align the printhead The printer automatically aligns the printhead during the initial setup You might want to use this feature when the printer status page shows streaking or white lines through any of the blocks of color or if you are having print quality issues with your printouts To align the printhead from the printer control panel 1 Load letter A4 or legal unused plain white paper into the main input tray 2 Onthe printer control panel press and hold the U Power button 3 Press Resume button three times To align the printhead from Toolbox Windows 1 Open Toolbox For more information see Open the Toolbox 2 Click Printer Preferences click Maintenance Tasks and then click Align Printhead 3 Follow the onscreen instructions To align the printhead from H
100. erational and the network hub is turned on Troubleshoot installation issues 67 Chapter 5 o All applications including virus protection programs spyware protection programs and firewalls are closed or disabled for computers running Windows Make sure the printer is installed on the same subnet as the computers that use the printer If the installation program cannot discover the printer print the network configuration page and enter the IP address manually in the installation program For more information see Understand the network configuration page e Ifyou are using a computer running Windows make sure that the network ports created in the printer driver match the printer IP address o o Print the printer s network configuration page Click Start then click Printers or Printers and Faxes Or Click Start click Control Panel and then double click Printers Right click the printer icon click Properties and then click the Ports tab Select the TCP IP port for the printer and then click Configure Port Compare the IP address listed in the dialog box and make sure it matches the IP address listed on the network configuration page If the IP addresses are different change the IP address in the dialog box to match the address on the network configuration page Click OK twice to save the settings and close the dialog boxes Problems connecting to a wired network Ifthe Network light on the printer control
101. ervices you can add to the policy For a given rule only one address template and one service template can be added 40 Maximum number of service templates in the policy Maximum number of user defined custom service templates 10 Reset network settings To reset the administrator password and network settings press and hold io Wireless button and X Cancel button for three seconds EA NOTE Print the network configuration page and verify that the network settings have been reset For more information see Understand the network configuration page NOTE Resetting the printer s network settings also resets the printer s firewall settings For more information about configuring the printer s firewall settings see Configure the printer s firewall settings Set up the printer for wireless communication You may set up the printer for wireless communication This section contains the following topics Before you begin Set up the printer on your wireless network Set up the printer using the HP printer software Recommended Set up the printer using WiFi Protected Setup WPS Set up the printer using the embedded web server EWS Change the connection type Test the wireless connection Guidelines for ensuring wireless network security Guidelines for reducing interference on a wireless network EA NOTE If you encounter problems connecting the printer see Solv
102. es software written by Tim Hudson tjh cryptsoft com THIS SOFTWARE IS PROVIDED BY ERIC YOUNG AS IS AND ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED IN NO EVENT SHALL THE AUTHOR OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT INDIRECT INCIDENTAL SPECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES LOSS OF USE DATA OR PROFITS OR BUSINESS INTERRUPTION hnical information HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE The licence and distribution terms for any publically available version or derivative of this code cannot be changed i e this code cannot simply be copied and put under another distribution licence including the GNU Public Licence Copyright c 1998 2001 The OpenSSL Project All rights reserved Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met 1 Redistributions of source code must retain the above copyright notice this list of conditions and the following disclaimer 2 Redistributions in binary form must reproduce the above copyright notice this list
103. ess which prepares the printer and cartridges for printing and in printhead servicing which keeps print nozzles clear and ink flowing smoothly In addition some residual ink is left in the cartridge after it is used For more information see www hp com go inkusage Print with one or more depleted cartridges The printer can operate with one or more depleted cartridges However printing with depleted cartridges slows the printer and affects the quality of printed documents If the black cartridge is depleted blacks are not as dark If a color cartridge is depleted output is in grayscale When possible replace the depleted cartridge Do not remove the depleted cartridge until you have a new ink cartridge available to replace For information about how to install new cartridges see Replace the ink cartridges A CAUTION Wait until you have a new ink cartridge available before removing the old ink cartridge Do not leave the ink cartridge outside of the printer for an extended period of time This can result in damage to both the printer and the ink cartridge Replace the ink cartridges NOTE For information on recycling used ink supplies see HP inkjet supplies recycling program If you do not already have replacement ink cartridges for the printer see HP supplies and accessories NOTE Atthis time some portions of the HP website are available in English only A CAUTION HP recommends that you replace any m
104. ess documents Windows 1 2 3 4 e Load paper in the tray For more information see Load media On the File menu in your software application click Print Make sure the printer you want to use is selected To change settings click the button that opens the Properties dialog box Depending on your software application this button might be called Properties Options Printer Setup Printer or Preferences Click the Paper Quality tab and then click the Advanced button In the Borderless Printing option click Print Borderless and then click the OK button In the Media drop down list select the appropriate paper type Click OK and then click Print or OK to begin printing Print borderless documents Mac OS X 1 2 oa Pe Load paper in the tray For more information see Load media Select a borderless paper size a From the File menu in your software application click Page Setup NOTE If you do not see a Page Setup menu item go to step 3 b Make sure the printer you want to use is selected in the Format For pop up menu c Select an available borderless paper size from the Paper Size pop up menu and then click OK From the File menu in your software application click Print Make sure the printer you want to use is selected Select the paper size from the Paper Size pop up menu if available Click Paper Type Quality from the pop up menu and then select the following settings
105. evices away from large masonry structures and other building structures as these objects can absorb radio waves and lower signal strength Position the access point or wireless router in a central location in line of sight with the wireless devices on the network Keep all wireless devices on the network within range of one another Uninstall and reinstall the HP software If your installation is incomplete or if you connected the USB cable to the computer before prompted by the HP software installation screen you might need to uninstall and then reinstall the HP software that came with the printer Do not simply delete the printer application files from your computer Make sure to remove them correctly using the uninstall utility provided when you installed the HP software Windows To uninstall method 1 1 9 Disconnect the printer from your computer Do not connect it to your computer until after you have reinstalled the HP software On the computer desktop click Start select Programs or All Programs click HP click the printer name and then click Uninstall Follow the onscreen instructions If you are asked whether you would like to remove shared files click No Other programs that use these files might not work correctly if the files are deleted Restart your computer To reinstall the HP software insert the HP software CD into your computer s CD drive and follow the onscreen instructions Connect the printer whe
106. from list of printers and then click Options amp Supplies Get started 3 Click the Driver tab 4 Select the options you want to install and then click OK Maintain the printer This section provides instructions for keeping the printer in top working condition Perform this maintenance procedure as necessary Clean the exterior Clean the exterior A WARNING Before cleaning the printer turn off the power and unplug the power cord from the electrical socket Use a soft damp lint free cloth to wipe dust smudges and stains off of the case The exterior of the printer does not require cleaning Keep fluids away from the interior of the printer as well as from the printer control panel Update the printer HP is always working to improve the performance of its printers and bring you the latest features If the printer is connected to a network and Web Services has been enabled you can check for and install printer updates To update the printer complete the following steps 1 Open the EWS For more information seeEmbedded web server 2 Click the Web Services tab and then click Product Update in the Web Services Settings section 3 Click Check Now and follow the onscreen instructions XX TIP To enable the printer to automatically check for updates click the Web Services tab and then click Product Update In the Auto Product Update section click On and then click Apply Turn the printer off
107. fter you render the memory chip inoperable the cartridge cannot be used in an HP printer If you are concerned about providing this anonymous information you can make this information inaccessible by turning off the memory chip s ability to collect the printer s usage information To turn off usage information collection 1 On the printer control panel press and hold the io Wireless and Resume buttons 2 The ink supply icons will blink four times 3 Press and hold the io Wireless and 7 Resume buttons again to turn usage information collection back on 4 NOTE If you turn off the memory chip s ability to collect the printer s usage information you can still continue to use the cartridge in the HP printer 40 Work with ink cartridges 5 Solve a problem The information in this chapter suggests solutions to common problems If your printer is not operating correctly and those suggestions did not solve your problem try using one of the following support services to obtain assistance This section contains the following topics HP support General troubleshooting tips and resources Solve printer problems Print quality troubleshooting Solve paper feed problems Solve problems using HP ePrint and HP websites Solve wired Ethernet network problems Solve wireless problems Configure your firewall software to work with the printer Solve printer management problems Troubleshoot installation issues Unders
108. g the ink cartridges instructions for replacing the ink cartridges and aligning and cleaning the printhead This section contains the following topics Information on ink cartridges and the printhead Check the estimated ink levels Print with one or more depleted cartridges Replace the ink cartridges Store printing supplies Usage information collection Information on ink cartridges and the printhead The following tips help maintain HP ink cartridges and ensure consistent print quality The instructions in this user guide are for replacing ink cartridges and are not intended for first time installation A CAUTION HP recommends that you replace any missing cartridges as soon as possible to avoid print quality issues and possible extra ink usage or damage to the ink system Never turn off the printer when ink cartridges are missing Keep all ink cartridges in the original sealed packages until they are needed Be sure to turn off the printer properly For more information see Turn the printer off Store ink cartridges at room temperature 15 35 C or 59 95 F Do not clean the printhead unnecessarily This wastes ink and shortens the life of the cartridges Handle ink cartridges carefully Dropping jarring or rough handling during installation can cause temporary printing problems If you are transporting the printer do the following to prevent ink leaking from the printer or other damage from occurri
109. gn of leaks If any cartridges have leaks contact HP Do not use cartridges that are leaking If there are no leaks re install cartridges and close the printer cover Turn the printer off then on again If you get this message a second time contact HP Replace the ink cartridge Replace the indicated ink cartridge For more information see Replace the ink cartridges Replace the ink cartridge 135 Appendix F ET NOTE f your cartridge is still under warranty contact HP support for service or replacement For more information about ink cartridge warranty see Ink cartridge warranty information If the problem persists after you replace the cartridge contact HP support For more information see HP support 136 Errors Windows Index A accessibility 3 6 accessories installation 19 printer status report 69 turn on and off in driver 22 warranty 87 acoustic emissions 96 after the support period 44 align printhead 75 B blank pages troubleshoot print 48 both sides print on 32 buttons control panel 10 C Cancel button 10 80 capacity trays 94 cards sizes supported 92 tray supporting 94 cartridges See ink cartridges clean exterior 23 printhead 74 Configure firewall 64 connectors locating 9 control panel buttons 10 illustration 81 lights 10 lights understanding 81 custom size paper Mac OS 29 30 print on 29 custom sized media sizes supported 93 customer support electroni
110. go customercare for information and utilities that can help you correct many common printer problems If the following topics do not help see HP support for information about HP support Hardware installation suggestions HP software installation suggestions Solve network problems Hardware installation suggestions Check the printer Make sure that all packing tape and material have been removed from outside and inside the printer Make sure that the printer is loaded with paper Make sure that no lights are on or blinking except the Ready light which should be on If the Attention light is blinking check for messages on the printer control panel 66 Solve a problem Check the hardware connections Make sure that any cords and cables that you are using are in good working order Make sure that the power cord is connected securely to both the printer and to a working power outlet Check the printheads and ink cartridges Make sure that all of the printheads and ink cartridges are firmly installed in their correct color coded slot Press down firmly on each one to ensure proper contact The printer cannot work if they are not all installed Make sure that the printhead latch is closed correctly If the display shows a printhead error message clean the contacts on the printheads HP software installation suggestions Check the computer system Make sure that your computer is running one of the supported
111. he cartridges listed in the message is incompatible with the ink system for the printer and can cause serious harm to the printhead Solution Remove this cartridge immediately and replace with a compatible ink cartridge For information about how to install new cartridges see Replace the ink cartridges Ink sensor warning The ink sensor is reporting an unexpected condition This could be caused by the cartridge or the sensor may have failed If the sensor has failed it can no longer sense when your cartridges are low on ink Printing with an empty cartridge will cause air to enter the ink system which causes poor print quality Significant amounts of ink will be used up to recover from this condition which will deplete much of the ink supply for all cartridges Solution Click OK to continue printing or replace the cartridge For information about how to install new cartridges see Replace the ink cartridges 134 Errors Windows Problem with printer preparation The printer clock has failed and ink preparation may not be complete The estimated Ink Level gauge might be inaccurate Solution Check the print quality of your print job If it is not satisfactory running the printhead cleaning procedure from the toolbox might improve it For more information about cleaning the printhead see Clean the printhead Color cartridge low on ink The cartridges listed in the message are low on ink Solutions To print in color replace t
112. he cookie that stores customer specific preferences are stored on the computer until you clear them manually You can configure your browser to accept all cookies or you can configure it to alert you every time a cookie is offered which allows you to decide which cookies to accept or refuse You can also use your browser to remove unwanted cookies EA NOTE Depending on your printer if you disable cookies you also disable one or more of the following features Starting where you left the application especially useful when using setup wizards Remembering the EWS browser language setting Personalizing the EWS Home page For information about how to change your privacy and cookie settings and how to view or delete cookies see the documentation available with your web browser To open the embedded web server EA NOTE The printer must be on a network and must have an IP address The IP address and hostname for the printer are listed on the status report For more information see Understand the network configuration page In a supported web browser on your computer type the IP address or hostname assigned to the printer For example if the IP address is 123 123 123 123 type the following address into the web browser http 123 123 123 123 xx TIP After opening the embedded web server you can bookmark it so that you can return to it quickly TIP If you are using the Safari web browser in Mac OS X you can al
113. he empty cartridges For information about how to install new cartridges see Replace the ink cartridges To temporarily print using black ink only click Cancel Print and then re send the print job The Use black ink only message appears before the job prints The empty cartridges will need to be replaced soon A CAUTION Do not remove the empty cartridge to print in black ink only mode Black cartridge low on ink The black cartridge is low on ink Solutions Replace the black ink cartridge For information about how to install new cartridges see Replace the ink cartridges To temporarily replace black with color click Cancel Print and re send the print job The Use color ink only message appears before the job prints The black cartridge will need to be replaced soon A CAUTION Do not remove the empty cartridge to print in color ink only mode Startup routine ink alert The cartridges listed might not have enough ink to complete one time startup processes Use of installed cartridges may result in air left in the print system after one time startup routine which causes poor print quality Significant amounts of ink will be used to try to recover from this situation If you received cartridges with your replacement printer or printhead use them for startup Install new cartridges or click OK to use currently installed cartridges Problem with ink system Please remove the ink cartridges and examine them for any si
114. he printer off and then on again continued Light description Light pattern Explanation and recommended action The Printhead Alert icon blinks The printhead is missing or not installed properly e Ensure the printhead is properly installed e Ifthe error persists replace the printhead For more information see Remove and reinstall the printhead The printhead is incompatible or damaged Ensure the printhead is properly installed e Ifthe error persists replace the printhead For more information see Remove and reinstall the printhead Control panel lights reference 83 Chapter 5 continued Light description Light pattern Explanation and recommended action The Power light is on and one or more of the ink cartridge One or more of the ink icons blink cartridges are missing There is a duplicate cartridge installed in the printer e Install the indicated ink cartridge and then try to print Remove and reinsert the ink cartridge a few times if necessary e Ifthe error persists replace the indicated ink cartridge Ink level is low and might affect print quality Replace the indicated ink cartridge For ordering information see Supplies NOTE Ink level alerts and indicators provide estimates for planning purposes only When you receive a low on ink message consider having a replacement cartridge available to avoid possible printing delays You do not
115. he same size and type Adjust the paper width guide in the input tray to fit snugly against all paper Make sure the paper width guide does not bend the paper in the input tray Do not force paper too far forward in the input tray Use paper types that are recommended for the printer For more information see Select print media If the printer is about to run out of paper allow the printer to run out of paper first and then add paper Do not try to add paper while the printer is trying to pickup a sheet If you are printing on both sides of a page do not print highly saturated images on light weight paper Control panel lights reference The control panel lights indicate status and are useful for diagnosing printing problems This section contains information about the lights what they indicate and what action to take if necessary Control panel lights reference 79 Chapter 5 For more information about the printer control panel see Use the printer control panel Label Name and Description 1 Printhead align icon Shows that the printhead requires alignment 2 Ink cartridge access door open icon Shows that the printer s ink cartridge access door or top cover is open 3 Out of paper icon Shows that the printer is out of paper 4 Paper jam icon Shows that the printer has a paper jam 5 Resume button and light Press to continue a print job after a paper jam or adding paper or press to cancel a print job whe
116. hedule On and Off and then set the time to turn on and off the printer Adjust the screen brightness to a dimmer setting To configure this feature touch eco eco button on the printer s control panel display touch Screen Brightness and then set the desired option NOTE The printer s Sleep Mode and Schedule On and Off features are temporarily not available if one or more of the ink cartridges are missing After the cartridge is reinstalled these features resume A CAUTION HP recommends that you replace any missing cartridges as soon as possible to avoid print quality issues and possible extra ink usage or damage to the ink system Never turn off the printer when ink cartridges are missing Conserve printing supplies To conserve printing supplies such as ink and paper try the following Change the print mode to a draft setting Draft setting uses less ink Donotclean the printhead unnecessarily This wastes ink and shortens the life of the cartridges Reduce paper usage by printing on both sides of the paper If the printer has an HP automatic two sided printing accessory duplexer see Print on both sides duplexing Otherwise you can first print just the odd pages flip the pages over and then print just the even pages Eco 7 Chapter 1 Understand the printer parts This section contains the following topics Front view Printing supplies area Back view Front view 1 To
117. hese operating systems see www hp com go customercare This website provides information and utilities that can help you correct many common printer problems This section contains the following topics Before you call Phone support period Telephone support numbers After the phone support period 42 Solve a problem Before you call Call HP support while you are in front of the computer and the printer Be prepared to provide the following information Model number for more information see Finding the printer model number Serial number located on the back or bottom of the printer Messages that appear when the situation occurs Answers to these questions Has this situation happened before Can you re create it Did you add any new hardware or software to your computer at about the time that this situation began Did anything else occur prior to this situation such as a thunderstorm or moving the printer Phone support period One year of phone support is available in North America Asia Pacific and Latin America including Mexico Telephone support numbers In many locations HP provides toll free telephone support during the warranty period However some of the support numbers might not be toll free HP support 43 Chapter 5 44 For the most current list of telephone support numbers see www hp com go customercare This website provides information and utilities that
118. ia from Tray 1 If Tray 1 is empty the printer draws media from Tray 2 if it is installed and loaded with media You can change this default behavior by using the following features Tray Lock Use this feature to protect special media such as letterhead or preprinted media from accidental use If the printer runs out of media while printing a document it will not use media from a locked tray to complete the print job Default Tray Use this feature to determine the first tray from which the printer draws media NOTE To use the tray lock and default tray settings you must select the automatic tray selection option in the printer software If the printer is on a network and you set a default tray the setting will affect all users of the printer Install the accessories 21 Chapter 1 Tray 2 is designed to hold only plain paper The following table lists possible ways you can use the tray settings to meet your printing needs I want to Load both trays with the same media and have the printer pick media from one tray if the other one is empty Follow these steps Load media in Tray 1 and Tray 2 For more information see Load media Make sure tray lock is disabled Have both special media such as transparencies or letterhead and plain paper loaded in the trays Load special media in Tray 1 and plain paper in Tray 2 Make sure the default tray is set to Tray 2 Make sure tray lock is set to Tra
119. ided with your firewall software Step 4 Make sure the printer is online and ready If you have the HP software installed you can check the printer s status from your computer to see if the printer is paused or offline preventing you from using it To check the printer s status follow the instructions for your operating system Windows 1 Click Start point to Settings and then click Printers or Printers and Faxes Or Click Start click Control Panel and then double click Printers 2 Ifthe printers on your computer are not being displayed in Details view click the View menu and then click Details Solve wireless problems 61 Chapter 5 3 Do one of the following depending on the printer status a Ifthe printer is Offline right click the printer and click Use Printer Online b If the printer is Paused right click the printer and click Resume Printing 4 Try using the printer over the network Mac OS X 1 Click System Preferences in the Dock and then click Print amp Fax 2 Select the printer and then click Open Print Queue 3 If the print job is on hold click Resume 4 Ifthe printer is paused click Resume Printer If you can use the printer after performing the steps above but find that the symptoms persist as you continue to use the printer your firewall might be interfering For more information see Configure your firewall software to work with the printer If you still cannot use the printer
120. identifiable information for wireless passwords Always use random strings composed of uppercase and lowercase letters numbers and if allowed special characters such as punctuation Change the default wireless password provided by the manufacturer for administrator access to the access point or wireless router Some routers let you change the administrator name as well Set up the printer for wireless communication 123 Appendix C Turn off administrative access over wireless if possible If you do this you need to connect to the router with a wired Ethernet connection when you want to make configuration changes Turn off remote administrative access over the Internet on your router if possible You can use Remote Desktop to make an encrypted connection to a computer running behind your router and make configuration changes from the local computer you are accessing over the Internet To avoid accidentally connecting to another party s wireless network turn off the setting to automatically connect to non preferred networks This is disabled by default in Windows XP Guidelines for reducing interference on a wireless network The following tips will help reduce the chances for interference in a wireless network Keep the wireless devices away from large metal objects such as filing cabinets and other electromagnetic devices such as microwaves and cordless telephones as these objects can disrupt radio signals Keep the wireless d
121. ility on the toolbar Mac OS X v10 6 Click Printer Setup on the toolbar click the Utility tab and then click Open Printer Utility Or Double click the HP Utility icon This icon is located in the Hewlett Packard folder in the Applications folder at the top level of the hard disk Embedded web server When the printer is connected to a network you can use the printer s home page embedded web server or EWS to view status information change settings and manage it from your computer EA NOTE Fora list of system requirements for the embedded web server see Embedded web server specifications To view or change some settings you might need a password You can open and use the embedded web server without being connected to the Internet However some features are not available 126 Printer management tools This section contains the following topics About cookies To open the embedded web server About cookies The embedded web server EWS places very small text files cookies on your hard drive when you are browsing These files let the EWS recognize your computer the next time you visit For example if you have configured the EWS language a cookie helps remember which language you have selected so that the next time you access the EWS the pages are displayed in that language Though some cookies are cleared at the end of each session such as the cookie that stores the selected language others such as t
122. in the To line of the email message Supported file types PDF o HTML Standard text file formats o Microsoft Word PowerPoint Image files such as PNG JPEG TIFF GIF BMP EA NOTE You might be able to use other types of files with HP ePrint However HP cannot guarantee that they correct functionality with the printer because they have not been fully tested HP website specifications Aweb browser either Microsoft Internet Explorer 6 0 or higher Mozilla Firefox 2 0 or higher Safari 3 2 3 or higher or Google Chrome 3 0 with the Adobe Flash plug in version 10 or higher An Internet connection Environmental specifications Operating environment Operating temperature 5 to 40 C 41 to 104 F Operating humidity 15 to 80 RH non condensing Recommended operating conditions 15 to 32 C 59 to 90 F Recommended relative humidity 20 to 80 RH non condensing Shipping environment Maximum shipping temperature 40 to 60 C 40 to 140 F Maximum shipping humidity 5 to 90 RH non condensing Electrical specifications Power supply Universal power adapter external Power requirements Input voltage 100 to 240 VAC x 10 50 60 Hz 3 Hz Output voltage 32 Vdc at 2000 mA Power consumption 30 watts printing Fast Draft Mode Acoustic emission specifications Print in Draft mode noise levels per ISO 7779 Sound pressure bystander position LpAm 57 dBA mono Draft
123. inch 13 x 18 cm 5 x 7 inch and two finishes glossy or soft gloss satin matte It is acid free for longer lasting documents HP Advanced Photo Paper This thick photo paper features an instant dry finish for easy handling without smudging It resists water smears fingerprints and humidity Your prints have a look and feel comparable to a store processed photo It is available in several sizes including A4 8 5 x 11 inch 10 x 15 cm 4 x 6 inch 13x18 cm 5 x7 inch and two finishes glossy or soft gloss satin matte It is acid free for longer lasting documents HP Everyday Photo Paper Print colorful everyday snapshots at a low cost using paper designed for casual photo printing This affordable photo paper dries quickly for easy handling Get sharp crisp images when you use this paper with any inkjet printer Available in semi gloss finish in 8 5 x11 inch A4 4 x 6 inch and 10 x 15 cm It is acid free for longer lasting documents HP Photo Value Packs HP Photo Value Packs conveniently package original HP ink cartridges and HP Advanced Photo Paper to save you time and take the guesswork out of printing affordable lab quality photos with your HP printer Original HP inks and HP Advanced Photo Paper have been designed to work together so your photos are long lasting and vivid print after print Great for printing out an entire vacation s worth of photos or multiple prints to share To order HP pape
124. inches Ofuku Hagaki 200 x 148 mm 7 8 x 5 8 inches Index Card Letter 216 x 279 mm 8 5 x 11 inches Photo media N NEN NISI NIXIZ Photo media 76 2 x 127 mm 3x 5 inches Photo media 102 x 152 mm 4 x 6 inches Photo media 5 x 7 inches Photo media 8 x 10 inches Photo media 8 5 x 11 inches Photo L 89 x 127 mm 3 5 x 5 inches Photo 2L 127 x 178 mm 13 x 18 cm RSS S Other media NOTE Defining custom sized media sizes in the HP printing software is only available in Mac OS X Custom sized media between 76 2 to 216 mm wide and 127 to 356 mm long 3 to 8 5 inches wide and 5 to 14 inches long SN Custom sized media between 127 to 216 mm wide and 241 to 305 mm long 5 to 8 5 inches wide and 9 5 to 12 inches long These sizes can be used for borderless printing The printer is compatible with plain and inkjet hagaki from Japan Post only It is not compatible with photo hagaki from Japan Post Printer specifications 93 Appendix A Understand supported media types and weights EA NOTE Tray 2 is available with some models Tray Capacity Tray 1 60 to 105 g m Up to 250 sheets of 16 to 28 Ib bond plain paper 25 mm or 1 inch stacked Photo media 280 g m Up to 100 sheets 75 Ib bond 17 mm or 0 67 inch stacked Labels Up to 100 sheets 17 mm or 0 67 inch stacked Envelopes 75 to 90 g m Up to 30 sheets
125. int Quality Diagnostic report follow the steps below 1 a If the Print Quality Diagnostic report shows faded partial streaked or missing color bars or patterns check for depleted ink cartridges and replace the ink cartridge that corresponds to the defective color bar or color pattern If there is no depleted ink cartridge remove and reinstall all ink cartridges to make sure they are properly installed Align the printhead For more information see Align the printhead Clean the printhead For more information see Clean the printhead Replace the printhead For more information see Remove and reinstall the printhead Cause Print quality problems can have many causes software settings a poor image file or the printing system itself If you are unhappy with the quality of your Print quality troubleshooting 53 Chapter 5 prints a Print Quality Diagnostic page can help you determine if the printing system is working correctly Solution 7 Contact HP support Solution Contact HP support for service Go to www hp com go customercare This website provides information and utilities that can help you correct many common printer problems If prompted choose your country region and then click Contact HP for information on calling for technical support Cause There was a problem with the printhead Solve paper feed problems xx TIP You can visit the HP online support website at www hp com go cu
126. inter is connected to a computer with a USB cable Solve printer management problems 65 Chapter 5 Check your web browser Make sure the web browser meets the minimum system requirements For more information see Embedded web server specifications If your web browser uses any proxy settings to connect to the Internet try turning off these settings For more information see the documentation available with your web browser Make sure JavaScript and cookies are enabled in your web browser For more information see the documentation available with your web browser Check the printer IP address To check the IP address of the printer obtain the IP address on the network configuration page To print a network configuration page press the io Wireless button Ping the printer using the IP address from the command prompt Windows or from Network Utility Mac OS X Network Utility is located in the Utilities folder in the Applications folder at the top level of the hard disk For example if the IP address is 123 123 123 123 type the following at the command prompt Windows C Ping 123 123 123 123 OR In Network Utility Mac OS X click the Ping tab type the 123 123 123 123 in the box and then click Ping If a reply appears the IP address is correct If a time out response appears the IP address is incorrect Troubleshoot installation issues x TIP You can visit the HP online support website at www hp com
127. into the slot Press firmly on the cartridge to ensure proper contact 4 Close the ink cartridge cover and check if the error message has gone away If the problem persists try the next solution Solution 3 Clean the electrical contacts To clean the electrical contacts in the printer 1 Lightly dampen a clean lint free cloth with bottled or distilled water 2 Clean the electrical contacts in the printer by wiping with the cloth from top to bottom Use as many fresh clean cloths as necessary Clean until no ink shows on the cloth 3 Wipe the area dry with a dry lint free cloth before proceeding to the next step Solution 4 Replace the ink cartridge Replace the indicated ink cartridge For more information seeReplace the ink cartridges EA NOTE f your cartridge is still under warranty contact HP support for service or replacement For more information about ink cartridge warranty see Ink cartridge warranty information If the problem persists after you replace the cartridge contact HP support For more information seeHP support Paper Mismatch 130 The paper size or type selected in the printer driver does not match the paper loaded in the printer Make sure that the correct paper is loaded in the printer and then print the document again For more information see Load media EA NOTE If the paper loaded in the printer is the correct size change the selected paper size in the printer driver and then print the docu
128. ion see Load media Cause The paper was loaded incorrectly or it was wrinkled or too thick Print quality troubleshooting 51 Chapter 5 If this did not solve the issue try the next solution Solution 4 Check the paper type Solution HP recommends that you use HP papers or any other paper type that is appropriate for the printer Always make sure the paper you are printing on is flat For best results when printing images use HP Advanced Photo Paper Store specialty media in its original packaging inside a resealable plastic bag ona flat surface in a cool dry place When you are ready to print remove only the paper you plan to use immediately When you have finished printing return any unused photo paper to the plastic bag This prevents the photo paper from curling NOTE For this issue there is not a problem with your ink supplies Therefore replacing the ink cartridges is not necessary For more information see Select print media Cause The wrong kind of paper was loaded in the input tray If this did not solve the issue try the next solution Solution 5 Check the print settings Solution Check the print settings Check the print settings to see if the color settings are incorrect For example check to see if the document is set to print in grayscale Or check to see if advanced color settings such as saturation brightness or color tone are set to modify the appearance of colors Ch
129. ion program cannot discover the printer print the network configuration page and enter the IP address manually in the installation program For more information see Understand the network configuration page or you can download the HP Home Network Diagnostic Utility on the HP website Solve wireless problems This section provides information about solving problems you might encounter when connecting the printer to your wireless network Follow these suggestions in order starting with those listed in the Basic wireless troubleshooting section If you still encounter problems follow the suggestions provided in the Advanced wireless troubleshooting section Basic wireless troubleshooting Advanced wireless troubleshooting e After resolving the problems Wireless Direct Printing Solve wireless problems 57 Chapter 5 TIP For more information about troubleshooting wireless problems go to www hp com go wirelessprinting x TIP If you are using a computer running Windows HP provides a tool called HP Home Network Diagnostic Utility that can help retrieve this information for some Systems To use this tool visit the HP Wireless Printing Center www hp com go wirelessprinting and then click Network Diagnostic Utility in the Quick Links section At this time this tool might not available in all languages 225 NOTE After you resolve the problem follow the instructions in After resolving the prob
130. ions enable you to set up and manage a wireless connection and to perform a variety of network management tasks This includes viewing the network settings restoring the network defaults turning the wireless radio on and off and changing the network settings This section contains the following topics View and print network settings Turnthe wireless radio on and off View and print network settings You can display a summary of the network settings on the printer control panel or the HP software that came with the printer You can print a more detailed network configuration page which lists all of the important network settings such as the IP address link speed DNS and mDNS For more information see Understand the network configuration page Turn the wireless radio on and off The wireless radio is on by default as indicated by the blue light on the front of the printer In order to stay connected to a wireless network the radio must stay on However if your printer is connected to a wired network or you have a USB connection the radio is not used In this case you might want to turn the radio off To turn the wireless radio off press and hold the io Wireless button Change advanced network settings 116 A CAUTION Network settings are provided for your convenience However unless you are an advanced user you should not change some of these settings such as the link speed IP settings default gateway and fi
131. ip OFFICEJET PRO 8100 User Guide r HP Officejet Pro 8100 ePrinter User Guide Copyright information 2011 Copyright Hewlett Packard Development Company L P Hewlett Packard Company notices The information contained in this document is subject to change without notice All rights reserved Reproduction adaptation or translation of this material is prohibited without prior written permission of Hewlett Packard except as allowed under copyright laws The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Acknowledgements Windows Windows XP and Windows Vista are U S registered trademarks of Microsoft Corporation ENERGY STAR and the ENERGY STAR mark are registered U S marks Safety information A Always follow basic safety precautions when using this product to reduce risk of injury from fire or electric shock 1 Read and understand all instructions in the documentation that comes with the printer 2 Observe all warnings and instructions marked on the product 3 Unplug this product from wall outlets before cleaning 4 Do not install or use this product near water or when you are wet 5 Install the product securely on a stable surface 6
132. is functioning properly For more information see Solve wireless problems Low on ink The ink cartridge identified in the message is low on ink Ink level warnings and indicators provide estimates for planning purposes only When you receive a low on ink message consider having a replacement cartridge available to avoid possible printing delays You do not need to replace cartridges until prompted to do so For information about replacing ink cartridges see Replace the ink cartridges For information about ordering ink cartridges see Order printing supplies online For information about recycling used ink supplies see HP inkjet supplies recycling program EA NOTE Ink from the cartridges is used in the printing process in a number of different ways including in the initialization process which prepares the printer and cartridges for printing In addition some residual ink is left in the cartridge after it is used For more information see www hp com go inkusage Printhead problem The printhead is missing not detected incorrectly installed or incompatible If this error occurs at printer setup try the following solutions Solution 1 Remove and reinstall the printhead CAUTION The printheads contain electrical contacts that can be damaged easily For more information see Remove and reinstall the printhead If the problem persists after you reinstall the printhead contact HP support For more information
133. ished to do so subject to the following conditions The above copyright notice and this permission notice shall be included in all copies or substantial portions of the Software 106 Technical information THE SOFTWARE IS PROVIDED AS IS WITHOUT WARRANTY OF ANY KIND EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM DAMAGES OR OTHER LIABILITY WHETHER IN AN ACTION OF CONTRACT TORT OR OTHERWISE ARISING FROM OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE LICENSE hmac sha2 bsd nos_crypto HMAC SHA 224 256 384 512 implementation Last update 06 15 2005 ssue date 06 15 2005 Copyright C 2005 Olivier Gay lt olivier gay a3 epfl ch gt All rights reserved Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met 1 Redistributions of source code must retain the above copyright notice this list of conditions and the following disclaimer 2 Redistributions in binary form must reproduce the above copyright notice this list of conditions and the following disclaimer in the documentation and or other materials provided with the distribution 8 Neither the name of the project nor the names of its contributors m
134. issing cartridges as soon as possible to avoid print quality issues and possible extra ink usage or damage to the ink system Never turn off the printer when ink cartridges are missing 38 Work with ink cartridges Use these steps to replace the ink cartridges To replace the ink cartridges 1 Make sure the printer is turned on 2 Open the ink cartridge access door E NOTE Wait until the print carriage stops moving before proceeding 3 Press the front of the ink cartridge to release it and then remove it from the slot gt p zd 4 Remove the new ink cartridge from its packaging 5 Using the color coded letters for help slide the ink cartridge into the empty slot until it is securely installed in the slot A CAUTION Do not lift the latch handle on the print carriage to install the ink cartridges Doing so could cause the printhead or ink cartridges to be incorrectly seated which can cause errors or print quality problems The latch must remain down to correctly install the ink cartridges Make sure that you insert the ink cartridge into the slot that has the same colored letter as the color you are installing Replace the ink cartridges 39 Chapter 4 6 Repeat steps 3 through 6 for each ink cartridge you are replacing 7 Close the ink cartridge access door Related topics HP supplies and accessories Store printing supplies Ink cartridges can be left in the printer for extended periods of
135. lems Basic wireless troubleshooting Perform the following steps in the order presented Step 1 Make sure the wireless 802 11 light is turned on If the blue light near the printer s wireless button is not lit the wireless capabilities might not have been turned on Press the io Wireless button to turn on the printer s wireless capabilities NOTE If your printer supports Ethernet networking make sure that an Ethernet cable has not been connected to the printer Connecting an Ethernet cable turns off the printer s wireless capabilities Step 2 Restart components of the wireless network Turn off the router and the printer and then turn them back on in this order router first and then the printer If you still are unable to connect turn off the router printer and your computer Sometimes turning off the power and then turning it back on recovers from a network communication issue Step 3 Run the Wireless Network Test For wireless networking issues run the Wireless Network Test To print a Wireless Network Test page press io Wireless button and A Resume button together If a problem is detected the printed test report includes recommendations that might help solve the problem XX TIP If the Wireless Network Test indicates the signal is weak try moving the printer closer to the wireless router Advanced wireless troubleshooting If you have tried the suggestions provided in Basic wir
136. lled on the computer The personal software firewall is a security program that protects a computer from intrusion However the firewall might block communication between the computer and the printer If there is a problem communicating with the printer try temporarily disabling the firewall If the problem persists the firewall is not the source of the communication problem Re enable the firewall 46 Solve a problem The printer prints slowly Try the following solutions if the printer is printing very slowly Solution 1 Use a lower print quality setting Solution 2 Check the ink levels e Solution 3 Contact HP support Solution 1 Use a lower print quality setting Solution Check the print quality setting Best and Maximum dpi provide the best quality but are slower than Normal or Draft Draft provides the fastest print speed Cause The print quality was set to a high setting If this did not solve the issue try the next solution Solution 2 Check the ink levels Solution Check the estimated ink levels in the ink cartridges Bf NOTE Ink level alerts and indicators provide estimates for planning purposes only When you receive a low on ink message consider having a replacement cartridge available to avoid possible printing delays You do not need to replace the ink cartridges until prompted to do so NOTE The printer can operate with one or more depleted cartridges However printing with depleted cart
137. lu veselibu un opkariejo vici Lat ieg tu papildu inlonvacliv por to kur obveiz jai parir del var nog d t nederigo ier ci l dzu sazinieties ar viet jo pa vald bu m jsaimniec bas atkritumu sav k anas dienestu vai veikalu kur iegadajaties o ieric Europos Sqjungos vartotoj ir priva i namy kiy atliekamos jrangos i metimas is simbolis ant produkto arba jo pakuot s nurodo kad produktas negali biti i mestas kartu su kitomis namy kio atliekomis J s privalote i mesti savo atliekam jrangq atiduodami j i atliekamos elektronikos ir elektros jrangos perdirbimo punkus Jei atliekama jranga bus atskirai surenkama ir perdirbama bus i saugomi nat ral s i tekliai ir u tikrinama kad jranga yra perdirbta mogaus sveikat ir gamt tausojan iu b du Del informacijos apie iai kur galite i mesti atliekam perdirbti skirt jrangq kreipkit s afitinkamq vietos tamybq nam kio atliek i ve imo tamybq arba parduotuv kurioje pirkote produkt Utylizacja zu ytego sprz tu przez u ytkownik w domowych w Unii Europejski ptt taare aplis et ma a eb Eiren anae da cbe produ ia relay wy euca razem z innymi odpadami domowymi Uytkownik et odpowiedzialny za dostarczenie zu ytego sprzelu do wyznaczonego punktu gromadzenia zu ytych urz dze elektrycznych i elektronicznych Gromadzenie osobno i recykling tego typu odpad w przyczynia si do ochrony zasob w naturalnych i jest bezpieczny dla zdrowia i rodowiska natu
138. lustration 81 understanding 81 lights reference 79 lights control panel 10 link speed setting 117 load photo 17 tray 14 15 tray 2 20 load cards 17 load custom size media 17 load envelopes 15 load media 14 locking trays 21 M Mac OS custom size paper 29 30 Print borderless 31 Print photos 28 print settings 25 turn accessories on and off in driver 22 Mac OS X HP Utility 126 maintain printhead 73 maintenance align printhead 75 check ink levels 38 clean printhead 74 diagnostic page 53 print quality report 53 printhead 73 replace ink cartridges 38 margins setting specifications 94 media clear jams 77 duplexing 32 HP order 115 load tray 14 load tray 2 20 locking trays 21 print on custom size 29 selecting 14 skewed pages 55 specifications 91 supported sizes 91 troubleshoot feeding 54 types and weights supported 94 138 memory specifications 90 missing or incorrect information troubleshoot 49 model number 69 multi feeds troubleshoot 55 N networks advanced settings 116 connector illustration 9 firewall settings 117 118 firewalls troubleshoot 46 IP settings 117 link speed 117 operating systems supported 90 protocols supported 91 settings change 116 solve problems 67 system requirements 91 view and print settings 116 wireless communication setup 119 wireless settings 70 noise information 96 0 operating environment specifications 96 operating systems supported 90 output tray locating 8
139. ment again Errors Windows The cartridge cradle cannot move Something is blocking the ink cartridge cradle the part of the printer that holds the ink cartridges To clear the obstruction press U Power button to turn off the printer and then check the printer for jams For more information see Clear jams Paper Jam Paper has become jammed in the printer Before you try to clear the jam check the following Make sure that you have loaded paper that meets specifications and is not wrinkled folded or damaged For more information see Media specifications Make sure that the printer is clean For more information see Maintain the printer Make sure that the trays are loaded correctly and are not too full For more information see Load media For instructions on clearing jams as well as more information about how to avoid jams see Clear jams The printer is out of paper The default tray is empty Load more paper and then touch OK For more information see Load media Printer Offline The printer is currently offline While offline the printer cannot be used To change the printer s status complete the following steps 1 Click Start point to Settings and then click Printers or Printers and Faxes Or Click Start click Control Panel and then double click Printers 2 Ifthe printers listed in the dialog box are not being displayed in Details view click the View menu and then click Details
140. n a media size mismatch occurs Press and hold for three seconds to print a marketing demo page The Resume light blinks when the button must be pressed to resume printing 6 Cancel button Press once to stop a print job or press and hold for three seconds to print a printer status report 7 Power button and light Press to turn the printer on or off The light indicates whether the printer is on or off 8 ePrint button and light Press to enable the HP ePrint function Press and hold for three seconds to print the firmware information page The light indicates when the printer is connected to an ePrint server 9 Wireless button and light Press to turn the 802 11 wireless feature on or off The button lights when the wireless feature is on 10 Wired network icon Shows that a wired network connection exists 11 Wireless network icon Shows that a wireless network connection exists 12 Ink cartridge information icons Displays ink cartridge information including fill levels 80 Solve a problem continued Label Name and Description So Interpreting control panel lights Light description Light pattern All lights are off NOTE Ink level warnings and indicators provide estimates for planning purposes only When you receive a low on ink message consider having a replacement cartridge available to avoid possible printing delays You do not need to replace cartridges until prompted to do Expla
141. n ge mer information om var du l mnar kasserade produkter f r tervinning liranje lahko dobite na ob ini Environmental product stewardship program 103 Appendix A Power consumption Hewlett Packard printing and imaging equipment marked with the ENERGY STAR logo is qualified to the U S Environmental Protection Agency s ENERGY STAR specifications for imaging equipment The following mark appears on ENERGY STAR qualified imaging products ENERGY STAR is a U S registered service mark of the U S EPA As an ENERGY STAR partner HP has determined that this product meets ENERGY STAR guidelines for energy efficiency Additional ENERGY STAR qualified imaging product model information is listed at www hp com go energystar Chemical Substances HP is committed to providing our customers with information about the chemical substances in our products as needed to comply with legal requirements such as REACH Regulation EC No 1907 2006 of the European Parliament and the Council A chemical information report for this product can be found at www hp com go reach Battery information The printer has internal batteries that are used to maintain printer settings when the printer is turned off These batteries might require special handling and disposal This section contains the following topics Battery disposal in Taiwan Attention California users Battery disposal in Taiwan CA mas
142. n the HP software prompts you to connect it to the computer Press the U Power button to turn the printer on After connecting and turning on the printer you might have to wait several minutes for all of the Plug and Play events to complete Follow the onscreen instructions To uninstall method 2 ET NOTE Use this method if Uninstall is not available in the Windows Start menu 124 Network setup 1 On the computer desktop click Start select Settings click Control Panel and then click Add Remove Programs Or Click Start click Control Panel and then double click Programs and Features 2 Select the printer name and then click Change Remove or Uninstall Change Follow the onscreen instructions 3 Disconnect the printer from your computer 4 Restart your computer EA NOTE Itis important that you disconnect the printer before restarting your computer Do not connect the printer to your computer until after you have reinstalled the HP software 5 Insert the HP software CD into your computer s CD drive and then start the Setup program 6 Follow the onscreen instructions Mac OS X To uninstall 1 Double click the HP Uninstaller icon located in the Hewlett Packard folder in the Applications folder at the top level of the hard disk and then click Continue 2 When prompted type the correct administrator s name and password and then click OK Follow the onscreen instructions e 4 When the HP Uninstalle
143. nation and recommended action The printer is off Connect the power cable Press D Power button The Power light is on The printer is ready No action is required The media width setting does not match the media loaded Change the media setting in the print driver to match the media loaded For more information see Print on special and custom size paper The Out of Paper icon is blinking The printer is out of paper Load paper and press E Resume button Control panel lights reference 81 Chapter 5 continued Light description Light pattern The Access Door Open icon is blinking Explanation and recommended action The access door or top cover is not closed completely Make sure the access door and top cover are completely closed The Power light blinks The Paper Jam icon blinks The printer is turning on or off or is processing a print job No action is required The printer is pausing for the ink to dry Wait for the ink to dry Print media is jammed in the printer Remove all media from the output tray Locate and clear the jam For more information see Clear jams The Power light and the Resume light blink 82 Solve a problem The printer carriage has stalled e Open the top cover and remove any obstructions such as jammed media Press F Resume button to continue printing e Ifthe error persists turn t
144. nected to your network over a Virtual Private Network VPN A Virtual Private Network VPN is a computer network that uses the Internet to provide a remote secure connection to an organization s network However most VPN services do not allow you to access local devices like your printer on your local network while your computer is connected to the VPN To connect to the printer disconnect from the VPN 62 Solve a problem X TIP To use the printer while connected to the VPN you can connect the printer to your computer with a USB cable The printer uses its USB and network connections at the same time For more information contact your network administrator or the person who set up the wireless network After resolving the problems After you resolve any problems and have successfully connected the printer to your wireless network complete the following steps for your operating system Windows 1 On the computer desktop click Start select Programs or All Programs click HP select your printer name and then click Printer Setup amp Software 2 Click Connect a new printer and then select the type of connection you want to use Mac OS X 1 Open HP Utility For more information see HP Utility Mac OS X 2 Click the Applications icon on the toolbar double click HP Setup Assistant and then follow the onscreen instructions Wireless Direct Printing You can print directly to the printer wirelessly without
145. need to replace the ink cartridges until prompted to do so The Power light and one or more of the ink cartridge lights One or more of the ink blink cartridges are faulty need attention incorrect missing damaged or incompatible e Ensure the indicated ink cartridge is properly installed and then try to print Remove and reinsert the ink cartridge a few times if necessary e Ifthe error persists replace the indicated ink cartridge 84 Solve a problem continued Light description Light pattern The Power light is on and one or more of the ink cartridge lights are on The Power light is on and the Resume light and one or more ink cartridge lights blink Explanation and recommended action One or more of the ink cartridges are low on ink and will need to be replaced soon Get new ink cartridges and replace the existing cartridges when prompted to do so NOTE Ink level alerts and indicators provide estimates for planning purposes only When you receive a low on ink message consider having a replacement cartridge available to avoid possible printing delays One or more of the ink cartridges are almost depleted NOTE Ink level alerts and indicators provide estimates for planning purposes only When you receive a low on ink message consider having a replacement cartridge available to avoid possible printing delays One or more of the ink cartridges are depleted Get new
146. ng to the printer o Make sure you turn off the printer by pressing JU Power Wait until all sounds of internal motion stop before unplugging the printer For more information see Turn the printer off o gt Make sure you leave the ink cartridges and printhead installed The printer must be transported sitting flat it should not be placed on its side back front or top Related topics Check the estimated ink levels Clean the printhead Work with ink cartridges 37 Chapter 4 Check the estimated ink levels You can check the estimated ink levels from the printer software or from the printer control panel For information about using these tools see Printer management tools and Use the printer control panel You can also print the Printer Status page to view this information see Understand the Printer Status Report NOTE Ink level alerts and indicators provide estimates for planning purposes only When you receive a low on ink message consider having a replacement cartridge available to avoid possible printing delays You do not need to replace the ink cartridges until prompted to do so NOTE f you have installed a refilled or remanufactured cartridge or a cartridge that has been used in another printer the ink level indicator might be inaccurate or unavailable NOTE Ink from the cartridges is used in the printing process in a number of different ways including in the initialization proc
147. nt is ready to install For more information see Replace the ink cartridges Ink cartridge failure The cartridges listed in the message are damaged or have failed For more information see Replace the ink cartridges 132 Errors Windows Printer supply upgrade The cartridge listed in the message can only be used to upgrade one printer Click OK to use it on this printer If you do not wish to proceed with the supply upgrade for this printer click Cancel Print and then remove the cartridge Printer supply upgrade successful The supply upgrade was successful The cartridges listed in the message can now be used in the printer Printer supply upgrade problem The supply upgrade was not successful The cartridges listed in the message can still be used in this printer Replace the Supply Upgrade cartridge For more information see Replace the ink cartridges Non HP ink cartridges installed HP cannot guarantee the quality or reliability of non HP supplies Printer service or repairs required as a result of using a non HP supply will not be covered under warranty If you believe you purchased Genuine HP ink cartridges visit HP at www hp com go anticounterfeit for more information or to report fraud Using Genuine HP Cartridges has its Rewards HP rewards loyal customers for using genuine HP supplies Click the button below the message to view Rewards online Reward may not be available in all regions Counterfeit
148. o the printer For more information see Solve wired Ethernet network problems If you are connecting the printer using a wireless connection make sure the wireless network is functioning properly For more information see Solve wireless problems If you are using HP ePrint check the following Make sure the printer s email address is correct o gt Make sure that the printer s email address is the only address listed in the To line of the email message If other email addresses are listed in the To line the attachments you are sending might not print o Make sure you are sending documents that meet the HP ePrint requirements For more information see HP ePrint specifications If your network uses proxy settings when connecting to the Internet make sure the proxy settings you are entering are valid o Check the settings being used by the Web browser you are using such as Internet Explorer Firefox or Safari o Check with the IT administrator or person who set up your firewall If the proxy settings used by your firewall have changed you must update these settings in either the printer s control panel If these settings are not updated you will not be able to use HP ePrint For more information see Set up HP ePrint using the printer s control panel TIP For additional help setting up and using HP ePrint visit ePrintCenter www eprintcenter com Solve a problem Solve problems u
149. of USB cable High electromagnetic fields such as those generated by USB cables can sometimes cause slight distortions to printouts Move the printer away from the source of the electromagnetic fields Also it is recommended that you use a USB cable that is less than 3 meters 9 8 feet long to minimize the effects of these electromagnetic fields If the above solutions do not work the problem may be caused by the inability of the application to interpret print settings correctly See the release notes for known software conflicts refer to the application s documentation or contact the software manufacturer for specific help Print quality troubleshooting Try the solutions in this section to resolve print quality problems in your printout x TIP You can visit the HP online support website at www hp com go customercare for information and utilities that can help you correct many common printer problems Solution 1 Make sure you are using genuine HP ink cartridges e Solution 2 Check the ink levels Solution 3 Check the paper loaded in the input tray Solution 4 Check the paper type Solution 5 Check the print settings e Solution 6 Print and evaluate a print quality report e Solution 7 Contact HP support Solution 1 Make sure you are using genuine HP ink cartridges Solution Check to see if your ink cartridges are genuine HP ink cartridges HP recommends that you use genuine HP ink cartridge
150. om size paper that is supported by the printer For more information see Media specifications NOTE Defining custom size media sizes is only available in the HP printing software in Mac OS X Follow the instructions for your operating system Print on special or custom size paper Mac OS X Print on special or custom size paper Mac OS X NOTE Before you can print on custom size paper you must set up the custom size in the HP software provided with the printer For instructions see Set up custom sizes Mac OS X Print on special and custom size paper 29 Chapter 2 NoaPp amp Load the appropriate paper in the tray For more information see Load media Select a paper size a From the File menu in your software application click Page Setup NOTE If you do not see a Page Setup menu item go to step 3 b Make sure the printer you want to use is selected in the Format For pop up menu c Select the paper size from the Paper Size pop up menu and then click OK From the File menu in your software application click Print Make sure the printer you want to use is selected Select the appropriate paper size from the Paper Size pop up menu if available Click Paper Handling from the pop up menu Under Destination Paper Size click Scale to fit paper size and then select the custom size Select any other print settings that you want and then click Print to begin printing Set up cust
151. om sizes Mac OS X 1 2 Load paper in the tray For more information seeLoad media From the File menu in your software application click Page Setup and then make sure the printer you want to use is selected in the Format For pop up menu OR From the File menu in your software application click Print and then make sure the printer you want to use is selected Select Manage Custom Sizes in the Paper Size pop up menu NOTE If you do not see these options in the Print dialog click the blue disclosure triangle next to the Printer pop up menu Click the on the left side of the screen double click Untitled and type a name for the new custom size In the Width and Height boxes type the dimensions and then set the margins if you want to customize them Click OK Print borderless documents Borderless printing lets you print to the edges of certain photo media types and a range of standard media sizes 30 4 NOTE You cannot print a borderless document if the paper type is set to Plain Print paper NOTE Before printing a borderless document open the file in a software application and assign the image size Make sure the size corresponds to the media size on which you are printing the image NOTE Not all applications support borderless printing Follow the instructions for your operating system Print borderless documents Windows Print borderless documents Mac OS X Print borderl
152. on included with this distribution is covered by the same copyright terms except that the holder is Tim Hudson tjh cryptsoft com Copyright remains Eric Young s and as such any Copyright notices in the code are not to be removed If this package is used in a product Eric Young should be given attribution as the author of the parts of the library used This can be in the form of a textual message at program startup or in documentation online or textual provided with the package Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met 1 Redistributions of source code must retain the copyright notice this list of conditions and the following disclaimer 2 Redistributions in binary form must reproduce the above copyright notice this list of conditions and the following disclaimer in the documentation and or other materials provided with the distribution 3 All advertising materials mentioning features or use of this software must display the following acknowledgement This product includes cryptographic software written by Eric Young eay cryptsoft com The word cryptographic can be left out if the rouines from the library being used are not cryptographic related 4 If you include any Windows specific code or a derivative thereof from the apps directory application code you must include an acknowledgement This product includ
153. ons eere eene iere tee dnte edd ne dee Ide neta n ag cd 95 HP website specifications ertet aia eode iere de decns n 96 Environmental specifications sess eene nennen 96 Electrical specificatioris eire Ee Rete ERES ERR nter rn 96 Acoustic emission specifications essssssee eene 96 Regulatory information eerte terr e D erp err D rie er a seet 97 FCC Statement esis E 97 Notice to users N KOr amp a ee rre REPRE E erue etn E sa he ero anii nia 98 VCCI Class B compliance statement for users in Japan seen 98 Notice to users in Japan about the power cord 98 Noise emission statement for Germany sssssssseeeee emm eene 98 LED indicator staterent eorr coercere reet creen eerte rede Ee De fe Loren ii 98 Gloss of housing of peripheral devices for Germany sse 99 European Union Regulatory Notice emm 99 Regulatory information for wireless products csee e 100 Exposure to radio frequency radiation sse 100 Notice to users Iri Brazil 2 Rr Eee ee aie eee 100 Notice to users ini Canada eren Siena X N Eea Eu e s 100 Notice to users in Taiwan ssssesseeeeene meme enm 101 Regulatory model number 1 ceseteen devs coeceteuliecs setieesudeetecten cede ee EA dd boc ea dede 101 Environmental product stewardship program
154. operating systems For more information see System requirements Make sure that the computer meets at least the minimum system requirements In the Windows Device Manager make sure that the USB drivers have not been disabled If you are using a computer running Windows and the computer cannot detect the printer run the uninstallation utility util ccc uninstall bat on the installation CD to perform a clean uninstallation of the printer driver Restart your computer and reinstall the printer driver Verify installation preliminaries Make sure to use the installation CD that contains the correct HP software for your operating system Before installing HP software make sure that all other programs are closed If the computer does not recognize the path to the CD ROM drive that you type make sure that you are specifying the correct drive letter If the computer cannot recognize the installation CD in the CD ROM drive inspect the installation CD for damage You can download the printer driver from the HP website www hp com go customercare NOTE After correcting any problems run the installation program again Solve network problems General network troubleshooting If you are unable to install the HP software verify that You can access HP Home Network Diagnostic Utility on the HP website for help in setting up a network All cable connections to the computer and the printer are secure The network is op
155. ormation about calling for technical support This website also offers technical support drivers supplies ordering information and other options such as Access online support pages Send HP an email message for answers to your questions Connect with an HP technician by using online chat Check for HP software updates You can also obtain support from the HP software for Windows or Mac OS X which provide easy step by step solutions to common printing problems For more information see Printer management tools Support options and availability vary by printer country region and language HP support by phone The phone support numbers and associated costs listed here are those in effect at time of publication and are applicable only for calls made on a land line Different rates may apply for mobile phones For the most current HP list of telephone support numbers and call costs information see www hp com go customercare This website provides information and utilities that can help you correct many common printer problems During the warranty period you may obtain assistance from the HP Customer Care Center NOTE HP does not provide telephone support for Linux printing All support is provided online at the following website https launchpad net hplip Click the Ask a question button to begin the support process The HPLIP website does not provide support for Windows or Mac OS X If you are using t
156. ou want to use is selected in the Format For pop up menu c Select the appropriate envelope size from the Paper Size pop up menu and then click OK From the File menu in your software application click Print Make sure the printer you want to use is selected Select the appropriate envelope size in the Paper Size pop up menu if available Select the Orientation option NOTE If you do not see these options click the blue disclosure triangle next to the Printer pop up menu Select any other print settings that you want and then click Print to begin printing Print on envelopes 27 Chapter 2 Print photos Do not leave unused photo paper in the input tray The paper might start to curl which could impair the quality of your printout Photo paper should be flat before printing Follow the instructions for your operating system Print photos on photo paper Windows Print photos on photo paper Mac OS X Ef NOTE This printer includes HP ePrint a free service from HP that allows you to print documents on your web connected printer anytime from any location and without any additional software or printer drivers For more information see HP ePrint Print photos on photo paper Windows 1 2 3 4 To change settings click the option that opens the printer Properties dialog box 8 Load paper in the tray For more information see Load media On the File menu in your software application click
157. ozna uje e tento produkt nesm b t Iikvidov n prost m vyhozenim do b n ho domovn ho odpadu Odpov d te za to e vyslou il za zen bude p ed no k likvidaci do stanoven ch sb rn ch mist ur en ch k recyklaci vyslou il ch elektrick ch a elektronick ch za zen Likvidace vyslou il ho za zen samostain m sb rem a recyklaci napom h zachov n p rodn ch zdroj a zajitfuje Ze recyklace prob hne zp sobem chr n c m lidsk zdrav a ivotn prost ed Dal informace o tom kam m ete lovi zatizeni p edat k recyklaci m ete z skat od ad mis samospr vy od spole nosti prov d j c svoz a likvidaci domovn ho odpadu nebo v obchod kde st produk zakoupili Bortskaffelse af affaldsudstyr for brugere i private husholdninger i EU Date symbol p produktet eller p dets emballage indikerer at produ ikke m bortskaffes sammen med andet husholdningsaffald stedet er det dit ansvar at bontskaffe afaldsudstyr ved at aflevere det p dertil beregnede indsamlingssteder med henblik p genbrug af elektrisk og elektronisk affaldsudstyr Den separate indsamling og genbrug af dit affaldsudstyr pi tidspunktet for bortskaffelse er med til at bevare naturlige ressourcer og sikre at genbrug finder sied p en made der beskytier menneskers helbred samt milj et Hvis du vil vide mere om hvor du kan aflevere dit alfaidsudsiyr Hl genbrug kan do kontakle kommunen det lokale renovalionsv sen eller den for
158. p WPS allows you to quickly set up the printer on your wireless network without having to enter the wireless network name SSID wireless password WPA passphrase WEP key or other wireless settings 120 Network setup EA NOTE Only set up wireless using WPS if your wireless network uses WPA data encryption If your wireless network uses WEP or is not using any encryption at all use one of the other methods provided in this section to set up the printer on your wireless network NOTE To use WPS make sure your wireless router or wireless access point supports WPS Routers that support WPS often have a Wireless WPS button or a button labeled WPS You can use one of the following methods to set up the printer using WPS Push Button Method Use the Wireless WPS or WPS button if available on your router PIN Method Enter the PIN generated by the printer in the router s configuration software To connect the printer using the Push Button Method 1 On the printer press and hold the Wireless Wireless button for 3 seconds The wireless light starts blinking 2 Onthe wireless router or wireless access point press and hold the WPS button for 3 seconds Wait for about 2 minutes If the printer connects successfully the wireless light stops blinking but remains lit To connect the printer using the PIN Method 1 Print the network configuration page For more information see Understand the network configuration page A
159. p cover 2 Ink cartridge access door 3 Output tray 4 Control panel display 5 U Power button 6 Control panel 7 Output tray extension 8 Tray 1 Printing supplies area 8 Get started 1 Ink cartridge access door 2 Ink cartridges Back view 1 Ethernet network port Rear universal serial bus USB port Power input AJOJN Automatic two sided printing accessory duplexer Use the printer control panel This section contains the following topics Overview of buttons and lights Change printer settings Print reports Use the printer control panel 9 Chapter 1 Overview of buttons and lights For more information about control panel light patterns and messages see Control panel lights reference 0000 Label Name and Description 1 Printhead align control panel icon Shows that the printhead requires alignment 2 Ink cartridge access door open icon Shows that the printer s ink cartridge access door or top cover is open 3 Out of paper icon Shows that the printer is out of paper 4 Paper jam icon Shows that the printer has a paper jam 5 A Resume button and light Press to continue a print job after a paper jam or adding paper Press to cancel a print job when a media size mismatch occurs Press and hold for three seconds to print a demo page The Resume light blinks when the button must be pressed to resume printing 6 X Cancel button Pre
160. picked up e Fan the media before loading Make sure the paper guides are set to the correct markings in the tray for the media size you are loading Also make sure the guides are snug but not tight against the stack Make sure the tray is not overloaded with paper Use HP media for optimum performance and efficiency Solve problems using HP ePrint and HP websites This section provides solutions to common problems using HP ePrint and HP websites Solve problems using HP ePrint Solve problems using HP websites Solve problems using HP ePrint and HP websites 55 Chapter 5 Solve problems using HP ePrint 56 If you are having problems using HP ePrint check the following Make sure the printer is connected to the Internet using an Ethernet or wireless connection NOTE You cannot use these web features if the printer is connected using a USB cable Make sure the latest product updates have been installed on the printer For more information see Update the printer Make sure HP ePrint is enabled on the printer For more information see Set up HP ePrint using the printer s control panel Make sure the network hub switch or router is turned on and working correctly If you are connecting the printer using an Ethernet cable make sure you are not connecting the printer using a phone cord or a crossover cable to connect the printer to the network and that the Ethernet cable is securely connected t
161. print Sound power LwAd 7 1 BA 96 Technical information Regulatory information The printer meets product requirements from regulatory agencies in your country region This section contains the following topics FCC statement Notice to users in Korea e VCCI Class B compliance statement for users in Japan Notice to users in Japan about the power cord Noise emission statement for Germany LED indicator statement Gloss of housing of peripheral devices for Germany European Union Regulatory Notice Regulatory information for wireless products e Regulatory model number FCC statement FCC statement The United States Federal Communications Commission in 47 CFR 15 105 has specified that the following notice be brought to the attention of users of this product This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reason able protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can
162. product certain restrictions apply This product may be used indoors for the entire 2400 MHz to 2483 5 MHz frequency band channels 1 to 13 For Regulatory information 99 Appendix A 100 outdoor use only the 2400 MHz to 2454 MHz frequency band channels 1 to 7 may be used For the latest requirements see www arcep fr The point of contact for regulatory matters is Hewlett Packard GmbH Dept MS HQ TRE Herrenberger Strasse 140 71034 Boeblingen GERMANY Regulatory information for wireless products This section contains the following regulatory information pertaining to wireless products Exposure to radio frequency radiation Notice to users in Brazil Notice to users in Canada Notice to users in Taiwan Exposure to radio frequency radiation Exposure to radio frequency radiation Caution The radiated output power of this device is far below the FCC radio A frequency exposure limits Nevertheless the device shall be used in such a manner that the potential for human contact during normal operation is minimized This product and any attached external antenna if supported shall be placed in such a manner to minimize the potential for human contact during normal operation In order to avoid the possibility of exceeding the FCC radio frequency exposure limits human proximity to the antenna shall not be less than 20 cm 8 inches during normal operation Notice to users in Brazil Aviso
163. propriate paper size from the Paper Size pop up menu if available 6 Click Paper Type Quality from the pop up menu and then select the following settings Paper Type The appropriate photo paper type Quality Best or Maximum dpi NOTE If you do not see these options click the blue disclosure triangle next to the Printer pop up menu 7 If necessary change the photo and color options a Click the disclosure triangle beside Color Options and select the appropriate Photo Fix options Off Applies no automatic adjustments to the image Basic Automatically focuses the image moderately adjusts image sharpness b To print the photo in black and white click Grayscale from the Color pop up menu and then select one of the following options High Quality Uses all the available colors to print your photo in grayscale This creates smooth and natural shades of gray Black Print Cartridge Only Uses black ink to print your photo in grayscale The gray shading is created by varying patterns of black dots which might result in a grainy image 8 Select any other print settings that you want and then click Print to begin printing Print on special and custom size paper If your application supports custom size paper set the size in the application before printing the document If not set the size in the printer driver You might need to reformat existing documents to print them correctly on custom size paper Use only cust
164. r For more information see Embedded web server 2 Click the Settings tab click Firewall Options 3 Change any settings and then click Apply EA NOTE After clicking Apply the connection to the EWS might be temporarily disrupted for a short period of time If the IP address was unchanged the EWS connection will be enabled again However if the IP address was changed use the new IP address to open the EWS Reset firewall settings To reset the firewall settings to the factory defaults restore the printer s network settings To reset the printer s network settings 1 To reset the network settings press and hold the X Cancel io Wireless and U Power buttons for three seconds Press the Ei Resume and io Wireless buttons together and then release to print the network configuration page and verify that the network settings have been reset 118 Network setup Limitations to rules templates and services When creating firewall rules note the following limitations to rules templates and services Item Maximum number of rules Limit 10 one default rule Maximum number of Address Templates Maximum number of user defined address templates 12 5 Maximum number of services you can add to a user defined service template NOTE The predefined All Services template is not subject to this limitation and includes all services supported by the print server 40 Maximum number of s
165. r and firmware version number the accessories that are installed such as the duplexer and the connectivity settings 2 Print Usage Information Provides the total number of pages printed as well as the number of borderless pages printed 3 Ink Delivery System Information Shows the estimated ink levels represented in graphical form as gauges and the part numbers and warranty expiration dates of the ink cartridges NOTE Ink level warnings and indicators provide estimates for planning purposes only When you receive a low on ink message consider having a replacement cartridge available to avoid possible printing delays You do not need to replace cartridges until prompted to do so 4 Print Head Information Shows the pen ID number and first installation date of the printhead 5 Additional Assistance Provides information about available methods for finding more information about the printer 6 Wireless Network Test Provides information about testing the wireless network connection to the printer To print the Printer Status report On the printer control panel press and hold the x Cancel button for three seconds Understand the Printer Status Report 69 Chapter 5 Understand the network configuration page If the printer is connected to a network you can print a network configuration page to view the network settings for the printer You can use the network configuration page to 70 Solve a problem help
166. r finishes restart your computer Uninstall and reinstall the HP software 125 D Printer management tools This section contains the following topics Toolbox Windows HP Utility Mac OS X Embedded web server Toolbox Windows The Toolbox provides maintenance information about the printer EA NOTE The Toolbox can be installed from the HP Software CD if the computer meets the system requirements Open the Toolbox 1 From the computer desktop click the Start tab select Programs or All Programs click HP click the folder for your printer and then select the icon with your printer s name 2 Double click Printer Preferences and then double click Maintenance Tasks HP Utility Mac OS X HP Utility contains tools to configure print settings calibrate the printer order supplies online and find website support information EA NOTE The features available in HP Utility vary depending on the selected printer Ink level warnings and indicators provide estimates for planning purposes only When you receive a low on ink message consider having a replacement cartridge available to avoid possible printing delays You do not need to replace cartridges until prompted to do so Open HP Utility To open HP Utility Click System Preferences in the Dock click Print amp Fax in the Hardware section click Open Print Queue and then do the following for your version of Mac OS X Mac OS X v10 5 Click Ut
167. r s hardware address must be added to the router s list of accepted hardware addresses If the router does not have the hardware address of a printer attempting to access the network the router denies the printer access to the network CAUTION This method is not recommended however because your MAC addresses can easily be read and falsified by unwanted users outside your network To add hardware addresses to a wireless router or wireless access point 1 Print the network configuration page and then locate the printer s hardware address For more information see Understand the network configuration page EA NOTE The printer maintains separate hardware addresses for the Ethernet connection and for wireless connection Both hardware addresses are listed on the printer s network configuration page 2 Open the configuration utility for the wireless router or wireless access point and add the printer s hardware address to the list of accepted hardware addresses EA NOTE For more information about using the configuration utility see the documentation provided with the router or wireless access point Other wireless security guidelines To keep the wireless network secure follow these guidelines Use a wireless password with at least 20 random characters You can use up to 64 characters in a WPA wireless password Avoid any common words or phrases easy sequences of characters such as all 1s and personally
168. ralnego Dalsze informacje na temat sposobu utylizacji zu ytych urz dze mo na Cayat u odpowiednich Wade lokalnych w praedsigblortwie zajmuj cym sie usuwaniem odpad w lub w miejscu zakupu produkt Descarte de equipamentos por usu rios em resid ncias da Uni o Europ ia Este s mbolo no produto ou na embalagem indica que o produto n o pode ser descartado junto com o lixo dom stico No entanto sua responsabilidade levar os equipamentos a zerem descarkides a um ponto de coleta designado para a feciclagem de equipamedios elelo cletveniens A coleta separada e a reciloger dos equipamerios no momenlo do descarte ajudam na conserva o dos recursos naturais e garantem que os equipamentos ser o reciclados de forma a proteger a sa de das pessoas e o meio ambiente Para obter mais informa es sobre onde descartar equipamentos para reciclagem eire em contato com o esci local de sua cidade o servi o de limpeza publica de seu airo ov a loja em que adquiriu o produto Postup pou vate ov v krajin ch Eur pskej nie pri vyhadzovani zariadenia v dom com pou van do odpadu Tenio symbol na produkte alebo na jeho obale znamen e nesmie by vyhoden s in m komun lnym odpadom Namiesto toho m te povinnos odovzda toto zariadenie na zbemom mies kde sa zabezpe uje recykl cia elektickjch a elektronick ch zariaden Separovan zber a recykl cia zariadenia ur en ho na odpad pom e chr ni pr rodn zdroje a zabezpe tak sp sob re
169. retning hvor du kable produklet Afvoer van afgedankte apparatuur door gebruikers in particuliere huishoudens in de Europese Unie Dit symbool op het product of de verpakking geeft aan dat dit product niet mag worden afgevoerd met het huishoudelijk afval Het is uw verantwoordelijkheid uw afgedankte apparatuur af ie leveren op ver acngawezen Intamelpuni voor de verwerking vor algedankie elekirische en elekironische apparaluur De gescheiden inzameling en verwerking van ow algedanile apparatuur daagt bij fo hel sparen van natuurlijke bronnen en fot hef hergebrulk van materiaal op een wie die de volksgezondheik en het milieu beschermt Voor meer Informatie over yaar u uw algedankie apparatuur kunt inleveren voor recycling kunt u contact opnemen met het gemeentehuis in uw woonplaats de reinigingsdienst of de winkel waar u het product yebt aangeschaft Eramajapidamistes kasutuselt k rvaldatavate seadmete k itlemine Euroopa Liidus Kui tootel v i toote pakendil on see s mbol ei tohi seda toodet visata olmej tmete hulka Teie kohus on viia tarbetuks muutunud seade selleks etten htud elektri ja elektroonikaseadmete utiliseerimiskohta Utiliseeritavate seadmete eraldi kogumine ja k itlemine aitab s sta loodusvarasid ning tagada et kaitlemine toimub inimeste tervisele ja keskkonnale ohutult Lisateavet selle kohta kuhu saate utiliseeritava seadme k itlemiseks viia saate k sida kohalikust omavalitsusest olmej tmete uliliseerimispunktist v i kaupl
170. rewall settings This section contains the following topics Setlink speed View IP settings Change IP settings Configure the printer s firewall settings Reset network settings Network setup Set link speed You can change the speed at which data is transmitted over the network The default is Automatic 1 Open the embedded web server EWS For more information see To open the embedded web server 2 Click the Network tab and then click Advanced in the Wired 802 3 section 3 Inthe Link Settings section click Manual 4 Click to select the link speed that matches your network hardware 2 10 Full 8 10 Half 4 100 Full 5 100 Half View IP settings To view the IP address of the printer Print the network configuration page For more information see Understand the network configuration page Or open the HP software Windows double click Estimated Ink Levels click the Device Information tab The IP address is listed in the Network Information section Change IP settings The default IP setting for the IP settings is Automatic which sets the IP settings automatically However if you are an advanced user you might want to manually change settings such as the IP address subnet mask or the default gateway A CAUTION Be careful when manually assigning an IP address If you enter an invalid IP address during the installation your network components cannot connect with the prin
171. ridges slows the printer and affects the quality of printed documents If the black cartridge is depleted blacks are not as dark If a color cartridge is depleted output is in grayscale When possible replace the depleted cartridge Do not remove the depleted cartridge until you have a new ink cartridge available For information about how to install new cartridges see Replace the ink cartridges A CAUTION Wait until you have a new ink cartridge available before removing the old ink cartridge Do not leave the ink cartridge outside of the printer for an extended period of time This can result in damage to both the printer and the ink cartridge 4 NOTE While ink cartridges are not damaged when left outside of the printer the printhead does need to have all cartridges installed at all times after the printer is set up and in use Leaving one or more cartridge slots empty for an extended period may lead to print quality problems and possibly damage the printhead If you have recently left a cartridge out of the printer for an extended period and have noticed poor print quality clean the printhead For more information see Clean the printhead For more information see Check the estimated ink levels Cause The ink cartridges might have insufficient ink Insufficient ink may cause the printhead to overheat When the printhead overheats the printer slows down to allow it to cool Solve printer problems 47 Chapter 5 If
172. rkmanship for the duration specified above which duration begins on the date of purchase by the customer 2 For software products HP s limited warranty applies only to a failure to execute programming instructions HP does not warrant that the operation of any product will be interrupted or error free 3 HP s limited warranty covers only those defects that arise as a result of normal use of the product and does not cover any other problems including those that arise as a result of a Improper maintenance or modification b Software media parts or supplies not provided or supported by HP c Operation outside the product s specifications d Unauthorized modification or misuse 4 For HP printer products the use of a non HP cartridge or a refilled cartridge does not affect either the warranty to the customer or any HP support contract with the customer However if printer failure or damage is attributable to the use of a non HP or refilled cartridge or an expired ink cartridge HP will charge its standard time and materials charges to service the printer for the particular failure or damage 5 If HP receives during the applicable warranty period notice of a defect in any product which is covered by HP s warranty HP shall either repair or replace the product at HP s option 6 If HP is unable to repair or replace as applicable a defective product which is covered by HP s warranty HP shall within a reasonable time after being notifi
173. rmation about using your printer with personal firewall software visit www hp com go wirelessprinting and then click Firewall Help in the Need Help Troubleshooting section Ef NOTE Atthis time some portions of this site are not available in all languages Solve printer management problems XX TIP You can visit the HP online support website at www hp com go customercare for information and utilities that can help you correct many common printer problems This section provides solutions to common problems that involve managing the printer This section contains the following topic Embedded web server cannot be opened EA NOTE To use the embedded EWS the printer must be connected to a network using either an Ethernet or a wireless connection You cannot use the embedded web server if the printer is connected to a computer with a USB cable Embedded web server cannot be opened Check your network setup Make sure you are not using a phone cord or a crossover cable to connect the printer to the network Make sure the network cable is securely connected to the printer Make sure the network hub switch or router is turned on and working correctly Check the computer Make sure the computer that you are using is connected to the network NOTE To use the EWS the printer must be connected to a network using either an Ethernet or a wireless connection You cannot use the embedded web server if the pr
174. roblem 4 Miscellaneous Shows information about more advanced network settings Port 9100 The printer supports raw IP printing through TCP Port 9100 This HP proprietary TCP IP port on the printer is the default port for printing It is accessed by HP software for example the HP Standard Port LPD Line Printer Daemon LPD refers to the protocol and programs associated with line printer spooling services that may be installed on various TCP IP systems NOTE The LPD functionality can be used with any host implementation of LPD that complies with the RFC 1179 document The process for configuring printer spoolers however might differ See your system documentation for information about configuring these systems Bonjour Bonjour services which use mDNS or Multicast Domain Name System are typically used on small networks for IP address and name resolution through UDP port 5353 where a conventional DNS server is not used SLP Service Location Protocol SLP is an Internet standard network protocol that provides a framework to allow networking applications to discover the existence location and configuration of networked services in enterprise networks This protocol simplifies discovery and use of network resources such as printers web servers fax machines video cameras files systems backup devices tape drives databases directories mail servers calendars Microsoft web Services Enable or disable the Microsoft
175. rs and other supplies go to www hp com Go to Shop for Products and Services and select Ink toner and paper NOTE Atthis time some portions of the HP website are available in English only Select print media 13 Chapter 1 Tips for selecting and using media For the best results observe the following guidelines Always use media that conforms to the printer specifications For more information see Media specifications Load only one type of media at a time into a tray When loading the trays make sure the media is loaded correctly For more information see Load media Do not overload the tray For more information see Load media To prevent jams poor print quality and other printing problems avoid loading the following media in the trays Multipart forms Media that is damaged curled or wrinkled e Media with cutouts or perforations Media that is heavily textured embossed or does not accept ink well Media that is too lightweight or stretches easily Media that contains staples or clips Load media This section provides instructions for loading media into the printer This section contains the following topics Load standard size media Load envelopes Load cards and photo paper Load custom size media Load standard size media 14 To load media Use these instructions to load standard media 1 Pull out Tray 1 Get started 2 Insert the media print side do
176. rver see Embedded web server To print using Wireless Direct Printing NOTE To print using Wireless Direct Printing from a computer be sure you ve installed the HP printer software To print using Wireless Direct Printing from a mobile device make sure you have a print application installed on the mobile device For more information see the documentation provided with the print application 1 From your wireless computer or mobile device search for and connect to the printer s Wireless Direct Printing name 2 lf you have security enabled enter the passcode Configure your firewall software to work with the printer A personal firewall which is security software running on your computer can block network communication between your printer and your computer If you are having problems such as Printer not found when installing HP software Unable to print print job stuck in queue or printer goes offline Scan communication errors or scanner busy messages Unable to see printer status on your computer The firewall might be preventing your printer from notifying computers on your network where it can be found If you are using the HP software on a computer running Windows and cannot find the printer during installation and you know the printer is on the network or if you have already successfully installed HP software and experience problems check the following e Ifyou have just installed the HP softw
177. s Genuine HP ink cartridges are designed and tested with HP printers to help you easily produce great results time after time NOTE HP cannot guarantee the quality or reliability of non HP supplies Printer service or repairs required as a result of using a non HP supply are not covered under warranty If you believe you purchased genuine HP ink cartridges go to www hp com go anticounterfeit Cause Non HP ink cartridges were being used If this did not solve the issue try the next solution 50 Solve a problem Solution 2 Check the ink levels Solution Check the estimated ink levels in the ink cartridges NOTE Ink level alerts and indicators provide estimates for planning purposes only When you receive a low ink alert consider having a replacement cartridge available to avoid possible printing delays You do not need to replace the ink cartridges until prompted to do so NOTE The printer can operate with one or more depleted cartridges However printing with depleted cartridges slows the printer and affects the quality of printed documents If the black cartridge is depleted blacks are not as dark If a color cartridge is depleted output is in grayscale When possible replace the depleted cartridge Do not remove the depleted cartridge until you have a new ink cartridge available For information about how to install new cartridges see Replace the ink cartridges A CAUTION Wait until you have a new
178. s all doors and covers must be closed 9 TIP When completely closed most doors and covers snap into place If the problem persists after you ve securely closed all doors and covers contact HP support For more information see HP support Previously used ink cartridge installed The ink cartridge identified in the message was previously used in a different printer You can use ink cartridges in different printers but if the cartridge was left outside of a printer for an extended period of time the print quality of your documents might be affected Also if you use ink cartridges that have been used in a different printer the ink level indicator might be inaccurate or unavailable If the print quality is unsatisfactory try cleaning the printheads For more information see Clean the printhead EA NOTE Ink from the cartridges is used in the printing process in a number of different ways including in the initialization process which prepares the printer and cartridges for printing and in printhead servicing which keeps print nozzles clear and ink flowing smoothly In addition some residual ink is left in the cartridge after it is used For more information see www hp com go inkusage For more information about storing ink cartridges see Supplies Ink cartridges depleted The cartridges listed in the message must be replaced to resume printing HP recommends that you do not remove an ink cartridge until a replaceme
179. se damaged Make sure the folds of envelopes you load in the printer are sharply creased NOTE For more information about printing on envelopes see the documentation available with the software program you are using Follow the instructions for your operating system Print on envelopes Windows Print on envelopes Mac OS X Print on envelopes Windows 1 2 3 4 e T Load envelopes print side down in the tray For more information see Load media On the File menu in your software application click Print Make sure the printer you want to use is selected To change settings click the button that opens the Properties dialog box Depending on your software application this button might be called Properties Options Printer Setup Printer or Preferences On the Layout tab change the orientation to Landscape Click Paper Quality and then select the appropriate envelope type from the Paper Size drop down list xx TIP You can change more options for the print job by using the features available on the other tabs in the dialog box Click OK and then click Print or OK to begin printing Print on envelopes Mac OS X 1 2 ons Load envelopes in the tray For more information see Load media Select a paper size a From the File menu in your software application click Page Setup B NOTE If you do not see a Page Setup menu item go to step 3 b Make sure the printer y
180. ses your product is assigned a Regulatory Model Number The Regulatory Model Number for your product is VCVRA 1101 This regulatory number should not be confused with the marketing name HP Officejet Pro 8100 ePrinter or product number Regulatory information 101 Appendix A Environmental product stewardship program 102 Hewlett Packard is committed to providing quality products in an environmentally sound manner Design for recycling has been incorporated into this product The number of materials has been kept to a minimum while ensuring proper functionality and reliability Dissimilar materials have been designed to separate easily Fasteners and other connections are easy to locate access and remove using common tools High priority parts have been designed to access quickly for efficient disassembly and repair For more information visit HP s Commitment to the Environment website at www hp com hpinfo globalcitizenship environment index html This section contains the following topics e Paper use e Plastics e Material safety data sheets Recycling program HP inkjet supplies recycling program Disposal of waste equipment by users in private households in the European Union e Power consumption e Chemical Substances Battery information RoHS notices China only RoHS notices Ukraine only Paper use This product is suited for the use of recycled paper according to DIN 19309 and EN 12
181. sing HP ePrint see HP ePrint and HP website specifications Enter the printer s email address in the To line of the email message and then select the option to send the email message NOTE Make sure that the printer s email address is the only address listed in the To line of the email message If other email addresses are listed in the To line the attachments you are sending might not print Find the printer s email address To obtain the printer s email address press the HP ePrint button on the printer control panel The printer prints an information page that contains the printer s email address Turn off HP ePrint To turn off HP ePrint complete the following steps 1 2 3 Open the EWS For more information see Embedded web server Click the Web Services tab and then click ePrint in the Web Services Settings section Click Turn Off ePrint EA NOTE To remove all Web Services see Remove Web Services Remove Web Services To remove Web Services complete the following steps 1 2 Open the EWS For more information see Embedded web server Click the Web Services tab and then click Remove Web Services in the Web Services Settings section Click Remove Web Services 36 HP ePrint Work with ink cartridges To ensure the best print quality from the printer you need to perform some simple maintenance procedures This section provides guidelines for handlin
182. sing HP websites If you are having problems using HP websites from your computer check the following Make sure the computer that you are using is connected to the Internet Make sure the web browser meets the minimum system requirements For more information see HP website specifications f your web browser uses any proxy settings to connect to the Internet try turning off these settings For more information see the documentation provided with your web browser Solve wired Ethernet network problems If you are unable to connect the printer to your wired Ethernet network perform one or more of the following tasks NOTE After correcting any of the following run the installation program again Xx TIP You can visit the HP online support website at www hp com go customercare for information and utilities that can help you correct many common printer problems General network troubleshooting General network troubleshooting If you are unable to install the HP software provided with the printer verify the following All cable connections to the computer and the printer are secure The network is operational and the network hub is turned on All applications including virus protection programs spyware protection programs and firewalls are closed or disabled for computers running Windows The printer is installed on the same subnet as the computers that use the printer If the installat
183. so use the Bonjour bookmark to open the EWS without typing the IP address To use the Bonjour bookmark open Safari and then from the Safari menu click Preferences On the Bookmarks tab in the Bookmarks bar section select Include Bonjour and then close the window Click the Bonjour bookmark and then select your networked printer to open the EWS Embedded web server 127 E How do lI Getstarted Print Work with ink cartridges Solve a problem 128 How do I F Errors Windows Unable to Communicate with Printer The computer cannot communicate with the printer because one of the following events has occurred The printer has been turned off The cable connecting the printer such as a USB cable or a network Ethernet cable has been disconnected Ifthe printer is connected to a wireless network the wireless connection has been broken To solve this problem try the following solutions Make sure the printer is turned on and that the U Power light is on Make sure the power cord and other cables are working and are firmly connected to the printer Make sure the power cord is connected firmly to a functioning alternating current AC power outlet Ifthe printer is connected to a network make sure the network is functioning properly For more information see Solve wired Ethernet network problems Ifthe printer is connected to a wireless network make sure the wireless network
184. ss once to stop a print job or press and hold for three seconds to print a printer status report U Power button and light Press to turn the printer on or off The light indicates whether the printer is on or off 8 ePrint button and light Press to enable the HP ePrint function The light indicates when the printer is connected to an ePrint server Press and hold for three seconds to print the firmware information page 9 gh Wireless button and light Press to turn the wireless network feature on or off The button is lit when the wireless network is on 10 Wired network icon Shows that a wired network connection exists 11 Wireless network icon Shows that a wireless network connection exists 10 Get started continued Label Name and Description 12 Ink cartridge information icons Displays ink cartridge information including fill levels NOTE Ink level warnings and indicators provide estimates for planning purposes only When you receive a low on ink message consider having a replacement cartridge available to avoid possible printing delays You do not need to replace cartridges until prompted to do So Change printer settings If the printer is connected to a computer you can change the printer settings using HP software tools available on your computer such as the HP printer software HP Utility Mac OS X or the EWS For more information about these tools see Printer management tools Print reports
185. standard multipurpose or copy paper It features ColorLok Technology for less smearing bolder blacks and vivid colors HP Office Paper HP Office Recycled Paper HP Office Paper is a high quality multifunction paper It is suitable for copies drafts memos and other everyday documents It features ColorLok Technology for less smearing bolder blacks and vivid colors HP Office Recycled Paper is a high quality multifunction paper made with 3096 recycled fiber It features ColorLok Technology for less smearing bolder blacks and vivid colors HP Premium Plus Photo Paper HP Advanced Photo Paper HP s best photo paper is heavyweight for producing professional quality photos Features an instant dry finish for easy handling without smudging It resists water smears fingerprints and humidity It is available in several sizes including A4 8 5 x 11 inch 10 x 15 cm 4 x 6 inch 13 x 18 cm 5 x 7 inch and two finishes glossy or soft gloss satin matte It is acid free for longer lasting documents This thick photo paper features an instant dry finish for easy handling without smudging It resists water smears fingerprints and humidity Your prints have a look and feel comparable to a store processed photo It is available in several sizes including A4 8 5 x 11 inch 10 x 15 cm 4 x 6 inch 13x18 cm 5 x7 inch and two finishes glossy or soft gloss satin matte It is acid free for longer lasting documents
186. stomercare for information and utilities that can help you correct many common printer problems Media is not supported for the printer or tray Use only media that is supported for the printer and the tray being used For more information see Media specifications Media is not picked up from a tray Make sure media is loaded in the tray For more information see Load media Fan the media before loading Make sure the paper guides are set to the correct markings in the tray for the media size you are loading Also make sure the guides are snug but not tight against the stack Make sure media in the tray is not curled Uncurl paper by bending it in the opposite direction of the curl Media is not coming out correctly Make sure the output tray extender is fully extended otherwise printed pages may fall off the printer 54 Solve a problem e Remove excess media from the output tray There is a limit to the number of sheets the tray can hold Pages are skewing Make sure the media loaded in the trays is aligned to the paper guides If needed pull out the trays from the printer and reload the media correctly making sure that the paper guides are aligned correctly Load media into the printer only when it is not printing e Remove and replace the duplexer o Push the button on either side of the duplexer and then remove the unit o AReinsert the duplexer into the printer Multiple pages are being
187. tand the Printer Status Report Understand the network configuration page Printhead maintenance Clear jams Control panel lights reference HP support If you have a problem follow these steps 1 Check the documentation that came with the printer 2 Visit the HP online support website at www hp com go customercare This website provides information and utilities that can help you correct many common printer problems HP online support is available to all HP customers It is the fastest source for up to date printer information and expert assistance and includes the following features Fast access to qualified online support specialists HP software and driver updates for the HP printer Valuable troubleshooting information for common problems Proactive printer updates support alerts and HP newsgrams that are available when you register the printer For more information see Obtain electronic support Call HP support Support options and availability vary by printer country region and language For more information see HP support by phone Solve a problem 41 Chapter 5 Obtain electronic support To find support and warranty information go to the HP website at www hp com go customercare This website provides information and utilities that can help you correct many common printer problems If prompted select your country region and then click Contact HP for inf
188. ter 1 Open the embedded web server EWS For more information see To open the embedded web server 2 Click the Network tab and then click IPv4 in the Wired 802 3 section 3 Inthe IP Address Configuration section click Manual 4 Amessage appears warning that changing the IP address removes the printer from the network Click OK to continue 5 Change the IP settings Manual IP Address Manual Subnet Mask Manual Default Gateway 6 Click Apply Configure the printer s firewall settings Firewall features provide network layer security on both IPv4 and IPv6 networks The firewall provides simple control of IP addresses that are allowed access EA NOTE In addition to firewall protection at the network layer the printer also supports open secure sockets layer SSL standards at the transport layer for secure client server applications such as client server authentication or HTTPS web browsing For firewall operation on the printer you must configure a firewall policy to apply to specified IP traffic Firewall policy pages are accessed through the EWS and displayed by your web browser After a policy is configured it is not activated until you click Apply in the EWS Change advanced network settings 117 Appendix C Creating and using firewall rules Firewall rules allow you to control IP traffic Use firewall rules to allow or drop IP traffic based on IP addresses and services Enter up to ten rules e
189. the Layout tab and paper source media type paper size and quality settings on the Paper Quality tab To print in black and white click the Advanced button and then change the Print in Grayscale option Click OK Click Print or OK to begin printing Print brochures Mac OS X 1 2 oom Load paper in the tray For more information see Load media Select a paper size a From the File menu in your software application click Page Setup 4 NOTE If you do not see a Page Setup menu item go to step 3 b Make sure the printer you want to use is selected in the Format For pop up menu c Select the paper size from the Paper Size pop up menu and then click OK From the File menu in your software application click Print Make sure the printer you want to use is selected Select the paper size from the Paper Size pop up menu if available Click Paper Type Quality from the pop up menu and then select the following settings Paper Type The appropriate brochure paper type Quality Normal or Best B NOTE If you do not see these options click the blue disclosure triangle next to the Printer pop up menu Select any other print settings that you want and then click Print to begin printing Print on envelopes Avoid envelopes with the following characteristics 26 Print Very slick finish Self stick adhesives clasps or windows Thick irregular or curled edges Areas that are wrinkled torn or otherwi
190. the ink cartridges New printhead low on ink The used cartridges listed in the message might not have enough ink to complete one time startup processes Solution Install new cartridges or click Continue to use installed cartridges If startup cannot complete with installed cartridges new cartridges will be needed For information on how to install new cartridges see Replace the ink cartridges Use black ink only The cartridges listed in the message are low on ink Solutions To print in color replace the empty cartridges For information about how to install new cartridges see Replace the ink cartridges To temporarily print using Black ink only click Use Black Only The printer will replace color with grayscale The empty cartridges will need to be replaced soon A CAUTION Do not remove the empty cartridge to print in black ink only mode Use color ink only The black cartridge is low on ink Solutions To temporarily replace black with color click Use Color Only Black will be simulated Text and photo quality will differ from those printed when using all cartridges The black cartridge will need to be replaced soon A CAUTION Do not remove the empty cartridge to print in color ink only mode To print with black replace the black ink cartridge For information about how to install new cartridges see Replace the ink cartridges Incompatible ink The printer has detected that the type of ink in t
191. ting data sent over radio waves from one wireless device to another wireless device Devices on a WEP enabled network use WEP keys to encode data If your network uses WEP you must know the WEP key s it uses WPA Increases the level of over the air data protection and access control on existing and future wireless networks It addresses all known weaknesses of WEP the original native security mechanism in the 802 11 standard WPA uses the Temporal Key Integrity Protocol TKIP for encryption and employs 802 1X authentication with one of the standard Extensible Authentication Protocol EAP types available today e WPA2 Provides enterprise and consumer wireless users with a high level of assurance that only authorized users can access their wireless networks WPA2 provides the Advanced Encryption Standard AES AES is defined in counter cipher block chaining mode CCM and supports the Independent Basic Service Set IBSS to enable security between client workstations operating connected wirelessly without a wireless router such as a Linksys wireless router or Apple AirPort Base Station Add hardware addresses to a wireless router MAC filtering MAC filtering is a security feature in which a wireless router or wireless access point is configured with a list of hardware addresses also called MAC addresses of devices that are allowed to gain access to the network through the router If the router filters hardware addresses then the printe
192. two sided printing Mac OS X 1 a Print Load the appropriate media For more information see Guidelines for printing on both sides of a page and Load media Make sure the duplexer is installed correctly For more information see Install the duplexer Select a paper size a From the File menu in your software application click Page Setup NOTE If you do not see a Page Setup menu item go to step 4 b Make sure the printer you want to use is selected in the Format For pop up menu c Select the paper size from the Paper Size pop up menu and then click OK From the File menu in your software application click Print Make sure the printer you want to use is selected Select the paper size from the Paper Size pop up menu if available Ef NOTE You might need to select the paper size option labeled Two Sided margins 7 Click the Two Sided Printing pop up menu select Print Both Sides and then click the appropriate binding options for the document OR Click the Layout pop up menu and then select the appropriate binding options for the document from the Two Sided pop up menu NOTE If you do not see any options click the blue disclosure triangle next to the Printer pop up menu 8 Select any other print settings that you want and then click Print to begin printing Print on both sides duplexing 33 HP ePrint HP ePrint is a free service from HP that allows you to print to your web
193. us d informations sur les lieux de collecte des quipements usag s veuillez contacter votre mairie votre service de traitement des d chets m nagers ou le magasin o vous avez achet le produit Entsorgung von Elektrogerdten durch Benutzer in privaten Haushalten in der EU Dieses Symbol auf dem Produkt oder dessen Verpackung gibt an dass das Produkt nicht zusammen mit dem Restm ll entsorgt werden darf Es obliegt daher Ihrer Verantwortung das Gert an siner entsprechenden Stelle f r die Entergung cder Wledererwertung von Elektroger te aller Art abzugeben zB eim Werstollhot Die separate Sammlung und des Recyceln Ihrer alien Elektroger te zum Zeitpunkt ihrer Elscrgung tr gt zum Schutz der Uniwell bei und gew hrleistet dass sie auf eine Art und Weise recjealt werden die keine Gelshdung f r die Gesundheit des Menschen und der Umwelt orsi Welle Informationen dr ber wo Sie alle Elekiroger te zum Recyceln abgeben k nnen erhalten Sie bei den rllichen Beh rden Werlstoffhafen oder dort wo Sie das Ger t erworben haben Smaltimento di apparecchiature da rottamare da parte di privati nell Unione Europea Questo simbolo che appare sul prodotto o sulla confezione indica che il prodotto non deve essere smaltito assieme agli altri rifiuti domestici Gli utenti devono provvedere allo smaltimento delle apparecchiature da rottamare portandole al luogo di raccolta indicato per il riciclaggio delle apparecchiature elettriche ed elettroniche La raccolt
194. usest kust te seadme ostsite Havitettavien laitteiden k sittely kotitalouksissa Euroopan unionin alueella T m tuotteessa tai sen pakkauksessa oleva merkint osoittaa ett tuotetta ei saa h viti talousj tteiden mukana K ytt j n velvollisuus on huolehtia siit ett h vitett v laite toimitetaan s hk ja elektroniikkalaiteromun kerdyspisteeseen Havitettdvien laitteiden erillinen ker ys ja kierr tys s st luonnonvaroja N in toimimalla varmistetaan my s eta Kierr tys tapahtuu tavalla joka suojelee ihmisten terveytt ja ymp rist Saat tarvittaessa lis tietoja j tteiden kierr lyspaikoista paikallisia viranomaisilta cte iili tai tuotteen j lleenmyyj lt An ppryn ypnorov cucxtu v orv Euponaih Evoot To naraw ouR orov dlonivon fom cuorsuaola pte m npo v aur Sev np na va nerayrel padi pe adda orKiakd anoppippara Avri era euBivy oag tivar va anoppivyere nic yprores ouoxzu ox pia KaBopiopivn uov a ouhoyg anoppipp tuv yia try avaKUKAwan yprorou nerrpio kar nerrpovixo cLon iopou H xwpron ouXoyi kat avakin won Tuv ypngruv ouaxzu v Ba oupPahe om rarhpnom ruv UOIKWY n puv kar orm Siaagadion n Ba avakukhuBo v pe r rorov vp no Gore va npoorart rar n uyela ruv apina rat to rep PEAN fu nepeg n ec ainpopopies GEIRA p o nod apte va emogpies vg NPIN GURS YIA avais cuire jt Kad WANGU app bis apx s f pe To Kardompa and ro onolo ayop cart ro npoi v A hullad kanyagok kez
195. web Services Dynamic Discovery WS Discovery protocols or Microsoft web Services for Devices WSD Print services supported on the printer Disable unused print Services to prevent access through those services NOTE For more information about WS Discovery and WSD Print visit www microsoft com SNMP SNMP Simple Network Management Protocol is used by network management applications for device management The printer supports SNMPV1 protocol on IP networks WINS If you have a Dynamic Host Configuration Protocol DHCP server on your network the printer automatically obtains its IP address from that server and registers its name with any RFC 1001 and 1002 compliant dynamic name services as long as a WINS server IP address has been specified IPP 5 Number of 802 11 networks discovered Lists the wireless networks in range of the printer To print the network configuration page from the printer control panel Press the io Wireless button and then release Printhead maintenance If you are experiencing problems with printing you might have a problem with the printhead You should perform the procedures in the following sections only when directed to do so for resolving print quality issues Printhead maintenance 73 Chapter 5 Performing the aligning and cleaning procedures unnecessarily can waste ink and shorten the life of the cartridges This section contains the following topics Clean the printhead
196. wn in the center of the tray Make sure the stack of media aligns with the line on the width guide and is not higher than the paper stack line on the guide Ef NOTE Do not load paper while the printer is printing 3 Slide the media guides in the tray to adjust them for the media size that you have loaded and then reinsert the tray 4 Pull out the extension on the output tray Load envelopes To load envelopes Use these instructions to load an envelope 1 Pull out Tray 1 Load media 15 Chapter 1 2 Insert the envelopes print side down and load according to the graphic Make sure the stack of envelopes does not exceed the line marking in the tray i B NOTE Do not load paper while the printer is printing 3 Slide the media guides in the tray to adjust them for the media size that you have loaded and then reinsert the tray 4 Pull out the extension on the output tray 16 Get started Load cards and photo paper To load cards and photo paper Use these instructions to load photo paper 1 Pull out Tray 1 2 Insert the media print side down in the center of the tray Make sure the stack of media aligns with the line on the width guide and is not higher than the paper stack line on the guide NOTE Do not load paper while the printer is printing 3 Slide the media guides in the tray to adjust them for the media size that you have loaded and then reinsert the tray 4
197. work troubleshooting 57 hardware installation suggestions 66 HP software installation suggestions 67 installation issues 66 lights 81 solve network problems 67 wired network 57 wireless problems 57 two sided printing 32 U uninstall HP software Windows 124 USB connection port locating 8 9 V view network settings 116 voltage specifications 96 Ww warranty 87 websites accessibility information 3 6 customer support 42 environmental programs 102 order supplies and accessories 114 supply yield data sheet 89 Windows borderless 31 print brochures 26 Print photos 28 print settings 25 system requirements 90 turn accessories on and off in driver 22 uninstall HP software 124 wireless communication advanced wireless troubleshooting 58 basic wireless troubleshooting 58 radio turn off 116 reducing interference 124 139 regulatory information 100 set up 119 140 2011 Hewlett Packard Development Company L P www hp com go customercare
198. y 1 Load media in both trays but have the printer pick media from a specific tray first Load media in Tray 1 and Tray 2 Make sure default tray is set to the appropriate tray To configure the trays 1 Make sure the printer is turned on 2 Perform one of the following Embedded web server Click the Settings tab and click Paper Handling in the left panel Print driver Windows Click the Printer services button on the Features tab and then select Paper Handling HP Printer Utility Mac OS X Click Paper Handling from the Printer Settings panel 3 Click OK or Apply after changing the desired tray settings Turn on accessories in the printer driver 22 To turn on accessories Windows To turn on accessories Mac OS X To turn on accessories Windows 1 Click Start point to Settings and then click Printers or Printers and Faxes Or Click Start click Control Panel and then double click Printers 2 Right click the printer icon and then click Properties 3 Select the Device Settings tab Click the accessory that you want to turn on click Installed from the drop down menu and then click OK To turn on accessories Mac OS X Mac OS X automatically turns on all accessories in the printer driver when you install the printer software If you add a new accessory later follow these steps 1 Open the System Preferences and then select Print amp Fax 2 Select the printer

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