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Sapphire 11166-31-20G ATI Radeon HD5450 1GB graphics card
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1. software included in the custom install e ATI Avivo video converter software included in the custom install 1 Insert the Software and Documentation CD Note If the install wizard does not start navigate to the CD drive and double click ATISETUP exe 2 From the menu that appears click Software Install 3 Follow the on screen instructions When prompted select either Express or Custom Not all software components are installed using the Express installation Custom installation allows you to select individual software components for installation Tip If the installer fails to install the driver or you have a software conflict you can download the latest software from ati amd com support driver html and then install it Display Configuration This section describes how to configure the display and lists the available display connections Configure the Display Optional To change the display configuration or if you are experiencing an issue with the display do the following 2009 Advanced Micro Devices Inc ATI Radeon HD 5450 6 Installation Note If you are not experiencing any troubles with the display no adjustments are necessary 1 Right click on the desktop and in the shortcut that appears click Properties The Display Properties dialog appears Click the Settings tab and then select the screen resolution and color depth that best suit your requirements and the displays pe
2. 1 With the computer off install the new card and then connect the monitor 2 Start the computer and then install the new drivers and software 3 Restart the computer 2009 Advanced Micro Devices Inc ATI Radeon HD 5450 2 Installation Record the Serial and Part Numbers Write down the serial number and part number before installing The serial number and 102 part number on the graphics card are reguired for registration and free support They are located on a sticker on the back of the card The emphasized numbers in bold are required for registration and free support Figure 1 1 Sample Serial and Part Numbers S N P N 1028360100 Uninstalling the Old Driver Windows XP Follow these steps to uninstall the existing graphics card driver in preparation for installation of a new card 1 With the current graphics card still in the computer close all open applications 2 On the Windows taskbar click Start gt Control Panel and then double click Add or Remove Programs 3 Select the current graphics card driver and then click Add Remove The wizard appears and removes the current display drivers 4 Turn off the system after the driver has been removed Note If the previously installed graphics card has any additional software installed this software may also need to be removed before restarting the computer For example DVD Player or Multimedia applications ATI Radeon HD 5450 2009 Advanced Micro Device
3. Canada 5 30 p m or 1 905 882 2626 Canada International and or local toll charges to Canada will apply AMD Customer Care for Graphics Products will work to resolve your issue and help you to get your product up and running If your issue is not resolved our technicians will determine whether the difficulty you are experiencing is the result of the product whether your product contains a defect and whether your product is under warranty e AMD Customer Care is unable to assist with refunds returns or exchange specific inquiries If resolving the problem being experienced is critical to your decision to keep the product it is your responsibility to ensure that you know and are within the period of time your reseller will allow for refunds returns or exchange e AMD is not responsible for any expense incurred accessing Customer Care It is expected that customers will review the expense associated with the available support options and will choose the method that best meets their needs and budget e AMD Customer Care reserves the right to limit support options for products that are not registered or are reaching end of life International Compliance Information This section details the worldwide compliance information for this product which is manufactured to be compliant in the regions where it is sold Changes or modifications not expressly approved by the party responsible for compliance could void the user s authorit
4. Accessories cus hy toe 59 dada v saved Lad as na ea pes ates 7 Supported Display Connections seas nab asda eats eueinedees adatom erates 7 R f rences Hs rennes id dee MHS Atal QU Gah Eee Tin 9 System Requirements 4524243 5240 k et Se drak B db adden ca bende By dd 9 HardWare setri tn ony at dpe Beko SS ARS aster eae fo AAR A nln Atte we neue Me AS 9 Using ATI Catalyst Control Center 9 ATI Catalyst Control Center Overview 34000545 54 Sas ME tes eh 9 Starting the ATI Catalyst Control Center Software 10 Accessing ATI Catalyst Control Center Help 10 Searching MESA Zed kapota au BUS lod ana OUR DR ES RAAEN EEEREN a aaah mah Wns 11 Troubleshooting ss dia etes ce hat zk lon da ebook eS a E Cao 2 aaa Mad 11 Graphics Card Installation Troubleshooting 11 Customer Car seis io Sawa Lalani Soe aw vith COU yt CE SE Ja CO ee Ds 12 International Compliance Information 13 FCC Compliance Information MSA sn AR RS sd ora ai ad dA fa 14 Industry Canada Compliance Statement Canada 14 CE Compliance Information European Union 14 Electrical Safety rs esni sm denis agen VOLS SULA TAS q nd hora ented Maas 15 Waste Electrical and Electron
5. graphics card is required to ensure compliance with FCC regulations Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user s authority to operate this equipment Complies with FCC 15 107 and 15 109 For further compliance information Advanced Micro Devices Inc 62 Forest Street Marlborough MA 01752 USA Tel 508 303 3900 Industry Canada Compliance Statement Canada This Class B digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la Classe B est conforme a la norme NMB 003 du Canada CE Compliance Information European Union EMC Directive 2004 108 EC ATI Radeon HD 5450 2009 Advanced Micro Devices Inc Electrical Safety 15 CISPR 22 2008 09 EN 55022 2006 Class B Limits and methods of measurement of radio disturbance characteristics of Information Technology Eguipment CISPR 24 1997 EN 55024 1998 Information Technology Eguipment Immunity Characteristics Limits and Methods of Measurements Electrical Safety Europe The Low Voltage Directive 2006 95 EC e EN 60950 1 Safety of Information Technology Equipment USA Canada e UL 60950 1 Information Technology Equipment Safety Part 1 General Requirements e CSA C22 2 No 60950 1 Information Technology Equipment Safety Part 1 General Requirements To meet UL safety requirements the computer s maximum room temperature should not exceed 40 C T
6. without notice Trademarks AMD the AMD Arrow logo ATI the ATI logo AMD Athlon AMD LIVE AMD Phenom AMD Sempron AMD Turion AMD64 All in Wonder Avivo Catalyst CrossFireX FirePro FireStream HyperMemory OverDrive PowerPlay PowerXpress Radeon Remote Wonder Stream SurroundView Theater TV Wonder The Ultimate Visual Experience and combinations thereof are trademarks of Advanced Micro Devices Inc HyperTransport is a licensed trademark of the HyperTransport Technology Consortium Blu ray Disc is a licensed trademark of the Blu ray Disc Association HDMI is a licensed trademark of HDMI Licensing LLC DisplayPort is a licensed trademark of Video Electronic Standards Association Microsoft Windows and Vista are registered trademarks of the Microsoft Corporation in the United States and or other jurisdictions Other names are for informational purposes only and may be trademarks of their respective owners Dolby Laboratories Inc Manufactured under license from Dolby Laboratories Dolby and the double D symbol are trademarks of Dolby Laboratories 1992 1997 Dolby Laboratories Inc All rights reserved Macrovision Licensed for limited viewing uses only This product incorporates copyright protection technology that is protected by US patents and other intellectual property rights Use of this copyright protection technology must be authorized by Macrovision and is intended for home and other limited viewing uses only
7. 0 Use the software to fine tune graphics settings enable or disable connected display devices and change the orientation of the desktop Many features display previews of the changes before they are applied The following configurations are available 2009 Advanced Micro Devices Inc ATI Radeon HD 5450 10 Reference Basic View A simplified view of the features that includes wizards to quickly make changes Advanced View A powerful interface that enables complete configuration of the feature set of the graphics card Custom View A customized view so that desired features can be accessed quickly For information on the individual features of the software access the comprehensive in program help system see Accessing ATI Catalyst Control Center Help or visit the AMD Customer Care Web site at http ati amd com support Starting the ATI Catalyst Control Center Software The following table shows the ways you can start the ATI Catalyst Control Center software Table 2 1 ATI Catalyst Control Center Access Routes Access Route Instructions Windows Desktop 1 Right click anywhere on the desktop 2 From the shortcut menu that appears click ATI CATALYST TM Control Center Windows Start Menu Click Start on the Windows task bar i 2 Select All Programs gt Catalyst Control Center Windows Notification 1 Right click the ATI icon in the Windows Notification Area Area 2 From the short menu s
8. 450 18 Reference ATI Radeon HD 5450 2009 Advanced Micro Devices Inc
9. AMD The future is fusion ATI Radeon HD 5450 User Guide Part Number 137 41728 10 2009 Advanced Micro Devices Inc All rights reserved The contents of this document are provided in connection with Advanced Micro Devices Inc AMD products AMD makes no representations or warranties with respect to the accuracy or completeness of the contents of this publication and reserves the right to discontinue or make changes to products specifications product descriptions and documentation at any time without notice No license whether express implied arising by estoppel or otherwise to any intellectual property rights is granted by this publication Except as set forth in AMD s Standard Terms and Conditions of Sale AMD assumes no liability whatsoever and disclaims any express or implied warranty relating to its products including but not limited to the implied warranty of merchantability fitness for a particular purpose or infringement of any intellectual property right AMD s products are not designed intended authorized or warranted for use as components in systems intended for surgical implant into the body or in other applications intended to support or sustain life or in any other application in which the failure of AMD s product could create a situation where personal injury death or severe property or environmental damage may occur AMD reserves the right to discontinue or make changes to its products at any time
10. ect the graphics card to other display devices not directly supported by the available connection types DVI to VGA DVI to HDMI Supported Display Connections The graphics card provides hardware support for DVI I monitors and HDMI HDTVs using a DVI to HDMI adapter 2009 Advanced Micro Devices Inc ATI Radeon HD 5450 8 Installation Table 1 1 Display Configurations CRT analog display VGA connection e DVI I to VGA adapter LCD display DVI I connection and DVI cable DVI I connection and DVI I to VGA adapter HDTV display DVI connection and DVI cable HDMI HDTV DVI connection and DVI to HDMI adapter and HDMI cable ATI Radeon HD 5450 2009 Advanced Micro Devices Inc Chapter 2 Reference The following section offers troubleshooting tips and provides customer care warranty and compliance information System Hardware Reguirements Minimum reguirements are Motherboard with one PCIe x16 lane graphics slot AMD Athlon or Intel Pentium 4 CPU 1 GB RAM CD ROM or DVD ROM drive for installing software A 400 watt or better power supply Certified power supplies are strongly recommended for a list of certified power supplies see ati amd com certifiedpsu Using ATI Catalyst Control Center ATI Catalyst Control Center Overview The ATI Catalyst Control Center software provides access to the display features of your ATI Radeon HD 545
11. elect ATI Catalyst Control Center Desktop Shortcut When you first installed the ATI Catalyst Control Center the setup wizard provided you with the option of placing a shortcut on the desktop If you chose this option you can double click the ATI Catalyst Control Center desktop shortcut Accessing ATI Catalyst Control Center Help ATI Catalyst Control Center Help provides information on the features and concepts of your ATI Radeon product You can also use the ATI Catalyst Control Center Help feature to access usage information generate a problem report and get software version details 1 Open ATI Catalyst Control Center in the Advanced view 2 Choose one of the following options Press the F1 key at any time to get specific help on the currently displayed information 9 To browse the entire help contents from either the Help or Options gt Help menu choose Help Contents ATI Radeon HD 5450 2009 Advanced Micro Devices Inc Searching the Help 11 gt To access AMD s Web site from either the Help or Options gt Help menu choose Go to ATT com Searching the Help 1 Click Help in the Dashboard 2 Click Search Help 3 Enter the word s you wish to search for the in search box of the ATI Catalyst Control Center Help 4 Click Go Troubleshooting Note Some troubleshooting tips may not be applicable depending on the display options supported by and configured for your card Graphics Card Insta
12. f electric shock and fire install this accessory only in products equipped with a three wire grounding plug a plug having a third grounding pin This is a safety feature Do not remove the grounding pin of a three pin plug Attach product securely All product securing screws or fasteners should be completely tightened in order to provide continuous bonding between the product and the PC chassis as appropriate 2009 Advanced Micro Devices Inc ATI Radeon HD 5450 ATI Radeon HD 5450 2009 Advanced Micro Devices Inc Contents STAN ALON toutes oes so ote awn ae wale nay n Ae n dA 1 Installation Overview i460 uses da Sk Ve da R E ee du V Sb 1 Replacime an Existing Care n es de Gath hoto od de Pt RR p d opat 1 First Card tor this PG credo Rd no cine di tri na et ch sk 1 Record the Serial and Part Numbers 2 Uninstalling the Old Driver Windows XP 2 Uninstalling the Old Driver Windows Vista Windows 7 3 Installing the Graphics Card 3 Installing the ATI Catalyst Software Suite Windows OS 5 Display Configuration 5 Configure the Display Optional 2 5 CONNECtIONS css o aos pi diag ese Rte pI AMEN ade Pha ed Jaa Pet A wade daw p d sia Der 6 Display Adapters Optional
13. his product complies with the PCI Express 300W Electromechanical Specification please refer to the manufacturer for additional information Other relevant input power data will also be available OL LISTED TE ACCESSORY MD Ee Waste Electrical and Electronic Equipment WEEE Directive Compliance European Union This product was manufactured by Advanced Micro Devices Inc 2009 Advanced Micro Devices Inc ATI Radeon HD 5450 16 Reference VCCI Class B ITE Compliance Information Japan TORRI 2 7AB MMA CH ORRI LER CER SOLE BYL L ILE TA DHBBIVALT EV a L T L CHEF ANS E NAM Hod DA BEGE o CIE LAURE LT FAV KCC Certification Information Korea BEJUIOFI S ESSA 0 JIVE AISSDLS HAHIA SES E 7171 24 FE SOWA ARS AS SACS SMH SE X SOI A AMS SE SELIC Class B Equipment Household purpose info telecommunications equipment As this equipment has undergone EMC registration for household purpose this product can be used in any area including residential area USAS BSMI Certification Information Taiwan CNS 13438 96 4m ATI Radeon HD 5450 O 2009 Advanced Micro Devices Inc C Tick Australia and New Zealand 17 D33A27 C Tick Australia and New Zealand Q ACMA Australian Communications and Media Authority e Radiocommunications Act 1992 Australia per notices of section 182 e AS NZS CISPR 22 2006 2009 Advanced Micro Devices Inc ATI Radeon HD 5
14. ic Equipment WEEE Directive Compliance European CORRE ER EO a tal a E Peak ca feat on hy AO Sal iene O a O A ad mt 15 VCCI Class B ITE Compliance Information Japan 16 KCC Certification Information Korea 16 BSMI Certification Information Taiwan lt ccc ccc ccc eee ees 16 C Tick Australia and New Zealand 17 2009 Advanced Micro Devices Inc ATI Radeon HD 5450 vi ATI Radeon HD 5450 2009 Advanced Micro Devices Inc Chapter 1 Installation For support you will need to record the serial number and the part number for the card before installation Installation Overview The installation of the card has slightly different procedures depending on whether you are replacing an existing card or installing a graphics card in a PC for the first time This section briefly describes the high level steps for both cases Replacing an Existing Card If you are replacing an existing graphics card you need to Start the computer and then uninstall the old graphics driver Turn off the computer and then remove the old card Install the new card and then connect the monitor Start the computer and then install the new drivers and software a B WN N Hr Restart the computer First Card for this PC If this is the first graphics card for this PC you need to
15. llation Troubleshooting For more advanced troubleshooting information contact AMD Customer Care for ATI products at ati amd com The graphics card doesn t fit any of the motherboard slots The graphics card needs to be exchanged for one with a bus that matches the motherboard The computer beeps and the boot process stops Make certain that the graphics card is properly connected to the internal power supply and the motherboard No display on power up This may be an SBIOS issue Replace the old card and then try these possible solutions 1 Check the motherboard manufacturer s Web site for an SBIOS update 2 Turn off the on board video The computer does not boot up properly Verify that the installation instructions were followed correctly Make certain that the graphics card is properly connected to the power supply and the motherboard 2009 Advanced Micro Devices Inc ATI Radeon HD 5450 12 Reference If using Windows operating system restart your computer in Safe Mode For information on Safe Mode consult the Windows documentation Check the system configuration utility for interrupt assignments The computer boots up but there is no display Verify that the monitor is connected properly to the computer and a power supply If a DisplayPort adapter passive dongle or active dongle is used visit http www amd com us products desktop graphics ati radeon hd 5000 Pages displayport support aspx and verif
16. rformance Click Advanced and then select the Monitor tab Choose a refresh rate from the drop down list Choosing a refresh rate unsupported by the display may damage it Consult the display s documentation if necessary Click OK Once you have configured the main display you can configure any other displays that are connected To configure another display do the following a Right click on the desktop and in the shortcut that appears click Properties Note The ATI Catalyst Control Center software can also enable and configure multiple monitors b To access the basic multi monitor configuration settings click the Settings tab c Select the monitor icon identified by the number 2 Note When using multiple monitors with the graphics card one monitor will always be the primary display additional monitors will be designated as secondary d Click Extend my Windows desktop onto this monitor e Set the Screen Resolution and Color Ouality as appropriate for the second monitor f Click OK Connections The following figure shows the possible connection types on the ATI Radeon graphics card Available connections may vary between models of this series graphics card ATI Radeon HD 5450 2009 Advanced Micro Devices Inc Display Adapters Optional Accessories 7 Figure 1 3 Connections Display Adapters Optional Accessories The following illustrates the adapters you can use to conn
17. s Inc First Card forthisPC 3 Uninstalling the Old Driver Windows Vista Windows 7 Follow these steps to uninstall the existing graphics card driver in preparation for installation of a new card 1 With the current graphics card still in the computer close all open applications 2 Click Start gt Control Panel 3 Double click Hardware and Sound and then double click Device Manager 4 Expand Display Adapter and then right click the driver for the graphics card you are replacing 5 In the shortcut menu that appears click Uninstall The driver for the old graphics card is uninstalled 6 Turn off the system Installing the Graphics Card 1 Make sure the computer monitor and other peripheral devices are off 2 Unplug the computer power cord and disconnect the monitor cable from the back panel of the computer To avoid possible damage to the motherboard wait approximately 20 seconds after unplugging the power cord before disconnecting a peripheral or removing a component from the motherboard 3 Remove the computer cover Remember to discharge your body s static electricity by touching the power supply case or the metal surface of the computer chassis Tip If necessary consult the computer manual for help removing the cover 4 Remove any existing graphics cards from the computer Warning Some graphics cards can get hot while operating Wait approximately five minutes after turning off the comp
18. unless otherwise authorized by Macrovision Reverse engineering or disassembly is prohibited Disclaimer While every precaution has been taken in the preparation of this document Advanced Micro Devices Inc assumes no liability with respect to the operation or use of AMD hardware software or other products and documentation described herein for any act or omission of AMD concerning such products or this documentation for any interruption of service loss or interruption of business loss of anticipatory profits or for punitive incidental or consequential damages in connection with the furnishing performance or use of the AMD hardware software or other products and documentation provided herein Ensure that you have the latest documentation ATI Radeon HD 5450 2009 Advanced Micro Devices Inc Important Safety Instructions Note This product is for use only with compatible UL listed personal computers that have installation instructions detailing user installation of this class of product Read all instructions before beginning installation All safety and installation instructions should be read before the product is installed or operated Retain all instructions Safety installation and operating instructions should be retained for future reference Heed all warnings All warnings regarding the product and its operating instructions should be obeyed Use appropriate grounding For continued protection against the risk o
19. uter before touching the card 2009 Advanced Micro Devices Inc ATI Radeon HD 5450 4 Installation 5 Locate the appropriate bus slot on the motherboard If necessary remove the corresponding back panel cover 6 Align the new graphics card in the bus slot and press firmly until the card is fully seated Figure 1 2 Graphics Card Installation 7 Fasten the graphics card securely to the back panel 8 Make sure the cables are not interfering with anything inside the computer for example a cooling fan and then replace the computer cover 9 Reconnect any cables you have disconnected and plug in the computer power cord 10 Turn on the monitor and then the computer The computer should start normally and the software must be installed next ATI Radeon HD 5450 2009 Advanced Micro Devices Inc Configure the Display Optional 5 Installing the ATI Catalyst Software Suite Windows OS To install or remove software you must have administrator rights or be logged on as a user with administrator rights Note The installation dialog displays in English if the operating system s language is not supported Software is provided to both operate and take advantage of all the features of the graphics card Software includes e The graphics card drivers e ATI Catalyst Control Center software e HydraVision software included in the custom install e SurroundView
20. y that it is AMD approved If your motherboard has on board graphics capabilities you may need to disable them Consult your motherboard documentation for more information Note Some manufacturers do not allow the on board graphics to be disabled or to become the secondary display During software installation on a PC with the Windows Vista OS the screen goes blank The software is still installing Wait 20 30 minutes to make sure the software has finished installing and then restart the computer Customer Care For detailed instructions on how to use your product refer to the documentation included on the installation CD To activate Customer Care you must register your product at ati amd com online registration If you require further assistance with your product the following Customer Care options are available ATI Radeon HD 5450 2009 Advanced Micro Devices Inc Graphics Card Installation Troubleshooting Friday 9 00 a m to 3 00 p m Note AMD reserves the right to change hours of support For more information please refer to ati amd com support terms Service Availability Language Access Online or mail 24 hours a day English http ati amd com support French Spanish Or Attention Customer Care Advanced Micro Devices Inc 1 Commerce Valley Drive East Markham Ontario Canada L3T 7X6 Telephone Monday to Thursday 9 00 a m to English 1 877 284 1566 toll free US amp
21. y to operate the equipment 2009 Advanced Micro Devices Inc ATI Radeon HD 5450 14 Reference FCC Compliance Information USA This product complies with FCC Rules Part 15 Operation is subject to the following conditions e This device may not cause harmful interference e This device must accept any interference received including interference that may cause undesired operation This equipment has been tested and found to comply with the limits designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with manufacturer s instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Re orient or relocate the receiving antenna Increase the separation between the equipment and receiver e Connect the equipment to an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help The use of shielded cables for connection of the monitor to the
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