Imagicle OneStream G
Contents
1. TELCEN OneStream Programming Guide b Turn SIM Lock OFF Ss telecoMem Select the Off option and enter the current SIM PIN in the Enter SIM PIN box as shown below the actual PIN will not be displayed on screen The SIM Lock will be turned Off when the Save button is clicked if the entered PIN is correct gt TelecomFM OneStream Interface Windows Internet Explorer Home Groups Routes Audio Security LAN Settings Time Date Load Save Config Update Firmware Diagnostics Restart Logout OO Frome Sins Be dr AF TelecomFM Onestream Interface A D e seeps Disk GSM Module 1 Locks SIM Lock On Enter SIM PIN off Enter SIM PIN Change SIM PIN Enter Old PIN Enter New PIN Re Enter New PIN Phone Lock O On Enter Phone Lock Code off Enter Phone Lock Code O Change Phone Lock Code telecomem d n 41 TELCEN OneStream Programming Guide 42 c Change the SIM PIN 2 telecomen Select the Change SIM PIN option Enter the current SIM PIN in the Enter Old PIN box Enter the required New SIM PIN must be between 4 and 8 digits in both the Enter New PIN and Re Enter New PIN boxes as shown below the PINs will not be displayed on screen The SIM PIN will be changed when the Save button is clicked if the Old PIN that was entered is correct CC TelecomFM OneStream Interface Windows Internet Explorer Ss i ES SEKR Ge2. Restart P2007 TelecomFeY Lid Al Rights Aartari si Name Enter a Name to identify this group You cannot have 2 groups with the same name SIP Proxy Enter the fully qualified domain name or IP Address of the SIP Proxy Server or SIP PBX that the calls should be routed to SIP Port Enter the SIP Port that is used by the SIP Proxy PBX The default SIP Port is 5060 Domain Optional Enter the Domain Name of the SIP Proxy PBX if required Chasing NAT Traversal Select whether NAT Network Address Translation is required for this SIP Service Normally NAT IS only set to Enable when the OneStream is behind a Firewall and the Proxy is located outside of the Firewall for example when connecting with an Internet Telephone Service Provider 24 TELCEN OneStream Programming Guide telecoMew Registration Required Place a tick in this checkbox if the SIP Proxy PBX requires that the OneStream register and login Username Optional Enter the Username required by the SIP Proxy PBX Password Optional Enter the Password required by the SIP Proxy PBX Contact Optional Enter the contact extension that will be used by the remote SIP Proxy to send calls to OneStream Leave this field blank to use the contact extension of s an s must be entered in dialled numbers in the routing for calls from the remote SIP Proxy 25 TELCEN OneStream Programming Guide 4 3 4 5 SIP Extension TelecomFM OneStr
3. 165 _102 LAN Setiings Primary DNS 197 J1L68 J102 lime Date Secondary DNS 192 J168 J102 Load Save Config Domain telecomim co uk Update Firmware Hostname onestream Diagnostics Restart Logout The LAN Settings Page allows you to configure the OneStream unit to use either Automatic or Static networking and to enter all required network settings when using Static networking Options are as follows Address Type a DHCP Select this option if the network the OneStream is connected to has a DHCP Server that assigns IP Addresses automatically When this option is selected no further information needs to be entered on the Network Page This is the default option b Static Select this option when no DHCP server is available on the network that the OneStream is connected to When this option is selected the static network options must also be entered IP Address Static Address Type only Enter the IP Address that the OneStream should use Ensure that this IP Address is not currently in use on the network if in doubt consult with the Network Administrator Subnet Mask Static Address Type only Enter the Subnet Mask for the Network that the OneStream is connected to if in doubt consult with the Network Administrator Gateway Address Static Address Type only Enter the IP Address of the Default Gateway for the network 46 TELCEN OneStream Programming Guide telecoMew Primary DNS Static Address Type on
4. Ping Host Logout 2007 Telecoms Ltd All Rights Reserved 56 TELCEN OneStream Programming Guide telecoMem 4 12 Restart TelecomFM OneStream Interface Windows Internet Fxplorer E s E E Go E TelecomeM Onestream Interface Le D EI EI Ge Rage E reck 3 one Greer Greg telecomem Home Restart Groups z WARNING RESTARTING WILL DISCONNECT ANY ACTIVE CALLS Routes If the IP Address has been changed you will need to enter the new Audio IP Address in your web browser after the unit has been restarted S To restart the unit click the button security LAN Settings RESTART lime Date oad Save Confi D7007 TefiecomEb Lid All Rights Reserved Update Firmware Diagnostics Restart ogout The unit can be reinitialised from the Restart Page Click the Restart button to restart the unit will restart automatically and you will be returned to the Home page after 60 seconds If the Home Page does not reappear after 60 seconds click the Refresh button on your Internet Browser Note that if the IP Address of the OneStream unit has been changed the new IP Address must be entered in the Address Bar of the Internet Browser WARNING Any Active Calls will be disconnected while the OneStream is restarting 57 TELCEN OneStream Programming Guide telecoMem 4 13 Logout gt TelecomFM On
5. Enter a Name to identify this group You cannot have 2 groups with the same name H 323 Gatekeeper Enter the IP Address of the H 323 Gatekeeper or H 323 PBX that the calls should be routed to H 323 Port Enter the H 323 Port that is used by the H 323 Gatekeeper PBX The default H 323 Port is 1720 Registration Required Place a tick in this checkbox if the H 323 Gatekeeper PBX requires that the OneStream register and login Username Optional Enter the Username required by the H 323 Gatekeeper PBX Password Optional Enter the Password required by the H 323 Gatekeeper PBX 27 TELCEN OneStream Programming Guide 4 3 4 7 DISA Direct Inward System Access 2 TelecomFM OneStream Interface Windows Internet Explorer el DE KEE l sl ng x a a Home Groups Routes Audio Security LAN Settings Time Date Loads Save Config Update Firmware Diagnostics Restart Logout Name Te Telecom M OneStream Interface w E Jone team telecomen Add Group Interface Type DISA Name Options Password Add Cancel 2007F Telecom FH Lid Al Hits Keserve k telecomrm Enter a Name to identify this group You cannot have 2 groups with the same name Password Enter the Password that callers will be required to enter to access the system This may be left blank IMPORTANT If the password is left blank then all routes to the DISA Group
6. 2 telecomey To specify a range of IP addresses to scan select the Manual option and enter the Start and End IP Addresses of the range For example to scan the range 192 168 50 10 192 168 51 80 the dialog would look as follows Advanced Sle Set IP Oddress Range f Automatic e Manual Start IP Address End IF Address Ok Cancel Click the OK button to return to the Main program window and then click the Start Search button to scan the new range of IP Addresses OneStream Scanner OneStream Units Found EEEH Start Search Status Range it 192 168 50 10 to 192 168 51 80 325 addresses 12 22 35 Searching 12 22 35 Finished 0 OneStream Units Found Advanced To return to the Automatic Search option click the Advanced button again Select the Automatic option and click OK 10 TELCEN OneStream Programming Guide telecoMem 4 The Web Configuration Utility The Web Configuration Utility is used to configure all of the options for the OneStream unit including Networking Interfaces Routing Security and Audio settings In order to access the Web Configuration Utility the IP Address of the OneStream must be known If the IP Address is not known refer to Section 3 above for instructions on finding the address 4 1 Starting the Web Configuration Utility a From any PC connected to the same network subnet as the OneStream unit open the Internet Explorer web browser b In the Address
7. Lock Code box the default code is 12345678 Enter the required New Phone Lock Code must be between 4 and 8 digits in both the Enter New Phone Lock Code and Re Enter New Phone Lock Code boxes as Shown below the Codes will not be displayed on screen The Phone Lock Code will be changed when the Save button is clicked if the Old Code that was entered is correct CC TelecomFM OneStream Interface Windows Internet Explorer wo Se https 192 168 102 70 _ One tream rx sch d n Hone ae Phone Lock Groups O pn Routes Enter Phone Lock Code Audio Off Security Enter Phone Lock Code es Change Phone Lock Code SR Enter Old Phone Lock Code eeeeeeee Time Date Enter New Phone Lock Code eeeeeeee Load Save Config Re Enter New Phone Lock Code sesseses Update Firmware Diagnostics GSM Module 7 Locks SIM Lock On Enter SIM PIN D off Enter SIM PIN 45 TELCEN OneStream Programming Guide telecoMem 4 7 LAN Settings oe Ss TelecomFM OneStream Interface Windows Internet Explorer L fe x Ze hitep 1192 16 102 70 Al Felice E BR T pj i he Gab 4 S k e w Sy TelecomPM OneStresm Interlace l T E Gi o ny Bap GE Took One treamrx ZS telecomen Home LAN Settings G Se det Address Type Routes IP Address 192 Ilres Audio Subnet Mask es J255 255 Security Gateway Address 192
8. On Off Restart Hunting Sequential Low First Logout r Save Cancel C Make any changes that are required the options are described for each interface below d Click the Save button to apply the changes to the Group Click the Cancel button to undo any changes made to the Group Note that if you change the interfaces that are in a group of type GSM FXS or FXO the OneStream will reinitialize after you click Save and any active calls will be dropped 17 TELCEN dh wp OneStream Programming Guide telecom EM 4 3 3 Deleting a Group To delete an existing group use the following procedure a Click the Groups link from the left hand menu b Click the Delete S icon next to the Group that you wish to remove The following screen will be displayed TelecomFM OneStream Interface Windows Internet Fxplorer La fo x Go 7 AF beep 192 168 102 70 w x g ER She o e creme Ok e D telecomem Home Delete Group GSM Groups Interface Type GSM Routes Audio Name GSM Security Select Interfaces LAN Settings Changing Interfaces Will Disconnect Any Active Calls Time Date GSM Module 1 d GSM Module 3 Load Save Config Calling Options CLI on off Confidence Tone On Off Hunting Sequential Low First Ge Cancel Diagnostics Restart Logout C To delete the Group click the Delete button To return to the Groups page without de
9. Password and confirm the New Password in the Re enter New Password box Click the Change Password button to apply 38 TELCEN OneStream Programming Guide telecoMem 4 5 4 GSM Module 1 and GSM Module 2 Locks OneStream G GFX GBRI only Controls the SIM Lock and Phone Lock for Module 1 and Module 2 respectively The Locks are explained overleaf Select only the options that you wish to change and click the Save button to apply all of the selected options e g If SIM Lock for Module 1 is already turned on and you now wish to turn on SIM Lock for Module 2 there is no need to select the Module 1 SIM Lock again Click the Cancel button at any time to clear any changes that have been made After the Save button has been clicked the results of any locking will be shown at the top of the screen For example if On was selected for the SIM Lock for Module 1 and the correct PIN was entered and Off was selected for the Phone Lock for Module 2 and the wrong PIN was entered you would see the following result TelecomFM OneStream Interface Windows Internet Explorer a Ed we Ki hittp 192 166 108 20 Size Sa soeel O O O _ je LK atc A D ee cree Oms telecomen Home Secu ity G S oo Module 1 SIM Lock Activate OK Routes Module 3 Phone Lock Deactivate ERROR Audio Change Web Interface Password Security Old Password D L
10. button this will then transmit the log file s automatically to TelecomFM a LAN connection must be connected which offers a connection to the Internet for this function to work 55 TELCEN OneStream Programming Guide telecoMem 4 11 2 Startup Log A Log of all Startup Activities is generated automatically each time the OneStream unit is powered on To send this file to TelecomFM for troubleshooting click the Send Startup Log to TelecomFM button a LAN connection must be connected which offers a connection to the Internet for this function to work 4 11 3 Ping Host To test LAN functionality or DNS it is possible to ping a remote host and view the response Enter an IP Address or a Fully Qualified Domain Name in the Host box and click the Ping Host button After a few seconds the page will reload and the response will be shown For example if www telecomfm co uk is entered in the Host box the response should be as shown here TelecomFM OneStream Interface Windows Internet Explorer EN Sa em Sig mee i g SE hetpy 192 166 102 70 lite NI lou AN ZS Telecomm onestresm Interface One trear rx _s telecomen Ah SendStaruplogtoTFM Routes Security LAN Settings Host ime Date Ping Hast awe Contig PING SUCCESS Update Firmware Host www telecomfm co uk 212 23 8 80 EP A 5 packets sent 5 packets received 0 packet loss Diagno Restart
11. d icon next to the Route that you wish to modify The following screen will be displayed TelecomFM OneStream Interface Windows Internet Explorer E Ip CO lex ek Fe EEN TT OO Femeie eae De di 1 reet Onestream Interface D EI de cpa s Krebs DT l telecoMem M Home Edit Route GSM Incoming Groups Name GSM Incoming ROUTES nn Audio Security From LAN Settings From Group lime Date Load Save Contig Dialled Numbers Diagnostics e g Restart match all dialed numbers O07 match af dialed numbers starting 07 Logout 07123456 match only the dialled number 07123456 s match when no dialled number e g incoming GSM call Originating Number optional To To Group SIP Extension ii Modified Number optional Strip Digits optional Allow Call Transfer Failover To Failover Group Modified Number optional C Make any changes that are required to the Route see the section on Adding a Route above for a description of all of the available options d Click the Save button to apply the changes to the Route Click the Cancel button to undo any changes made to the Route 33 TELCEN OneStream Programming Guide telecomen 4 4 3 Deleting A Route To delete an existing route use the following procedure d b C 34 Click the Routes link from the left hand menu Click the Delete icon next to the Route that y
12. dir LS TelecomeM onestresm Interface One tream rx Groups Routes Audio Security LAN Settings Time Date Load Save Config Update Firmware Diagnostics Restart Logout GSM Module 1 Locks SIM Lock On Enter SIM PIN off Enter SIM PIN Change SIM PIN Enter Old PIN Enter New PIN Re Enter New PIN Phone Lock On Enter Phone Lock Code off Enter Phone Lock Code O Change Phone Lock Code telecomem d s TELCEN OneStream Programming Guide telecoMem 4 6 1 2 Phone Lock OneStream G GFX GBRI only When Phone Lock is turned ON the GSM Module will be locked to the SIM that is currently inserted If you wish to use a different SIM with the module you will be first required to enter the Phone Lock Code until the Code is entered no calls will be allowed on this module a Turn Phone Lock ON Select the On option and enter the Phone Lock Code in the Enter Phone Lock Code box as shown below the actual Code will not be displayed on screen The default Phone Lock Code is 12345678 The Phone Lock will be turned On when the Save button is clicked if the entered Code is correct CC TelecomFM OneStream Interface Windows Internet Explorer QO Frm Sen w d Ze Telecom M OneStream Interface d gei 2 Rage Gp Tob One A tream rx a telecomem Da Phone Lock Groups pn Routes Enter Phone Lock Code eecceeee A
13. have the Allow Call Transfer option ticked e Bob is in the office and he dials 301 from the extension phone on his desk e Fred is out of the office and his mobile phone now rings He answers the mobile and now Fred Is talking to Bob e Fred now dials on his mobile to put Bob on hold Bob hears On Hold Music and Fred now hears a dialtone e Fred dials 202 Mary s phone in the office now rings She answers her phone and now Fred is talking to Mary e Fred ends the call on his mobile Now Mary is talking to Bob When Fred is working remotely he also wants to be able to call into the office from his mobile phone and dial to any extension on the IP PBX This can be doing using DISA Once he has dialled in call transfer should also be available to him 60 TELCEN OneStream Programming Guide telecoMem A DISA Group is now added no password is required because it will be restricted to Bob s mobile CLI TelecomFM OneStream Interface Windows Internet Explorer v lE cA GO E momes x ame ek w d L Telecomm Onestream intii 1 amp dei fam Geto treams telecomrm Home Groups Groups Add Group Routes Audio Group Type Edit Delete LAN Settings Load Save Config DISA DISA F E GSM GSM amp x IPPBX SIP Network d x Update Firmware Diagnostics D2007 TelecomFM Lid All Rights Reserved There are 2 more routes required as follows TelecomFM OneStream Interface Windows Internet
14. search for a DHCP Server and request an IP Address ensure that the Ethernet Cable is connected to the unit before powering it on If no DHCP Server is found then the unit will use its default IP Address 192 168 0 1 This Static IP Address can be changed from the web configuration utility TELCEN OneStream Programming Guide telecoMew 3 Finding the IP Address of the OneStream unit If the OneStream has been assigned an IP Address automatically from a DHCP Server or if a static IP Address has already been set then the IP Address of the unit can be found using the OneStream Scanner application which is available to download from the Support section of the TelecomFM website www telecomfm co uk 3 1 a b a I nstalling the OneStream Scanner Application Double click the OneStream Scanner Setup exe The following dialog box will be displayed WinZip Self Extractor onestream scanner exe 7 e Welcome to the QneStream Scanner Application Click Setup to continue Cancel About Click the Setup button After the files have been extracted the following will be displayed Zi OneStream Scanner Setup a Welcome to the OneStream Scanner installation program Setup cannot install system Files or update shared Files if they are in use Before proceeding we recommend that you close any applications you may be running Exit Setup Click the OK button The following dialog will be displayed One
15. should be restricted using an Originating Number otherwise the system would left open to any callers After a caller is routed to a DISA Group they will hear a secondary dialtone They must then enter the password followed by the key If the password is correct they can then dial the new number If the password entered is incorrect then the caller will hear an interrupted unavailable tone 28 TELCEN OneStream Programming Guide telecoMem 4 4 Routes TelecomFM OneStream Interface Windows Internet Explorer ya el CH OO Frome me e Eye eE PT dh e AF Telecomem Onestreami Irterface p n M D ee e treamic telecomen Home Routes Audio i iali ig i Route an i e To Group E j Enil Edit Delete Group LAN Settings GSH e SIP Incoming Extension Groups Routes time Date Load Save Config Outgoing zort GSM Update Firmware Diagnostics Restart 3 S700 TelecomFM Lid AN Rights Reserved Logout The Routes Page allows you to configure how the OneStream routes calls between Groups Groups must already have been configured before the Routing can be setup See the previous section for Instructions on setting up Groups 29 TELCEN OneStream Programming Guide telecoMenm 4 4 1 Adding a Route To add a new Route use the following procedure a Click the Routes link from the left hand menu b Click the Add Route button The following screen will be displayed TelecomFM On
16. to Volume Levels occur in Realtime when the Save button is pressed and will affect all active calls Save Basic Audio Settings click the button to apply the basic audio settings 4 5 2 SIP Audio Settings Codecs Place a tick in the checkbox of all Audio codecs that you wish to be supported for IP Calls The default is to allow all codecs and unless you are experiencing problems with IP calls relating to a specific codec it is recommended that this is not changed Codecs available for selection are G 711u the G 711 U law codec 64Kbps G 711a the G 711 A law codec 64Kbps G 729 the G 729 codec 8Kbps When you have finished configuring the Audio Settings click the Save button The new settings will be applied immediately To cancel any changes you have made to the settings click the Cancel button at any time SI P Call Limit Sets the Maximum number of simultaneous SIP Calls that will be allowed This can be useful to restrict the amount of bandwidth that the OneStream will use and to ensure that the best speech quality is achieved by not allowing more IP Calls than the available bandwidth can support Save SIP Audio Settings click the button to apply the SIP Audio Settings 36 TELCEN OneStream Programming Guide telecoMew 4 5 3 Call Transfer Settings First Digit Timeout Sets the number of seconds that the OneStream will wait for a digit to be dialled after a has been pressed to enter call transfer The
17. 104 Clear Advanced b To scan the network that your PC is connected to for OneStream units using the default program options click the Start Search button This will scan the Class C network subnet that the PC is in For example if the IP Address of the PC was 192 168 100 32 then the application would scan from 192 168 100 1 to 192 168 100 254 A progress bar will be displayed Any OneStream units found in the network will be listed at the top of the application The IP Address and MAC Address of each unit will be shown When the progress bar reaches the right the scan is complete TELCEN OneStream Programming Guide telecom EM OneStream Scanner CneStream Units Found http 7192 108 102 70 00 50 C2 60 70 01 http 192 168 1027 110 00 50 C2 60 70 50 http r 192 168 102 88 00 50 C2 60 70 AE http 192 168 102 93 00 50 C2 60 70 0E TTT TT TTT TT TT TT Start Search Status Range is 192 168 102 1 to 192 168 102 254 12 01 38 Searching 12 02 10 Finished 4 OneStream Units Found 4dyanced C Click on the IP Address of the unit you wish to configure and the Web Configuration Utility will be launched d Using Advanced Options To search an alternative range of IP Addresses to the default subnet click the Advanced button The following dialog will be displayed Advanced Sle Set IP Oddress Range e Automatici C Manual Start IP Address End IF Address Ok Cancel TELCEN OneStream Programming Guide
18. AN Setlings New Pasword Time Date Re enter New Password Load Save Config Update Firmware Change Password Diagnostics Restart Logout GSM Module 1 Locks SIM Lock On Enter SIM PIN Off Enter SIM PIN O Change SIM PIN Enter Old PIN Enter New PIN 39 TELCEN OneStream Programming Guide telecoMem 4 6 1 1 SIM Lock OneStream G GFX GBRI only When SIM Lock is turned ON you will be required to enter the SIM PIN every time the OneStream unit is turned on until the SIM PIN has been entered no calls will be allowed on the GSM module a Turn SIM Lock ON Select the On option and enter the current SIM PIN in the Enter SIM PIN box as shown below the actual PIN will not be displayed on screen The SIM Lock will be turned On when the Save button is clicked if the entered PIN is correct gt TelecomFM OneStream Interface Windows Internet Explorer CS a F beep y 192 168 102 70 De dr ZS eler Onestream Interface One A tream ex Ei Hone GSM Module 1 Locks Groups Routes SIM Lock Audio On Enter SIM PIM off Enter SIM PIN Time Date O Change SIM PIN Security LAN Settings Load Save Config Enter Old PIN Update Firmware Enter New PIN Diagnostics Re Enter New PIN Rastat Phone Lock Logout D on Enter Phone Lock Code off Enter Phone Lock Code Change Phone Lock Code 40
19. Bar of the Internet Explorer window type the IP Address of the OneStream unit and press the Enter key You will be presented with the Login screen for the OneStream unit Address Bar TelecomFM OneStream Interface Windows Internet Explorer kg Ip D Gear KEE E del Lal coge u ge ES w a Ze Tel T nt E Ce Telecom M OneStream Interface te E Dar Rage 3 Tok Lnetrearmm telecomen Home Enter Password Groups Routes Audio Security LAN Settings Time Date Update Firmware Diagnostics Restart Logout 11 TELCEN OneStream Programming Guide telecoMew 12 Enter the Password for the OneStream unit and click the Login button The default password is 12345678 If the password entered is correct you will be taken to the Welcome Home page You can now select from the Links on the left of the Page to configure the OneStream unit The options are as follows Home Return to the Welcome Home Page Groups Configure the Physical Interfaces GSM Modules FXO and FXS Ports and Virtual Interfaces IP Connections Routes Configure the Routing table that determines which calls are sent to which interfaces Audio Configure the Audio Settings including Volume Controls Tone Selection Audio Codec selections and SIP Call Limits Security Configure Security Options including GSM Phone Lock SIM Lock and change the Web Interface Password LAN Settings Configure the Network Interf
20. Date Load Save Config Update Firmware Diagnostics Restart Logout C Select the required Interface Type from the drop down list The options for the type of interface selected will then be displayed d Enter a Name for the Group and fill in all of the required options these options are described in detail for each Interface Type below e Click the Add button to add the new group Click the Cancel button to undo any entry Note that if you add a group of type GSM FXS or FXO the OneStream will reinitialize after you click Add and any active calls will be dropped 16 TELCEN dh w OneStream Programming Guide telecom FM 4 3 2 Editing an Existing Group To edit an existing group use the following procedure a Click the Groups link from the left hand menu b Click the Edit d icon next to the Group that you wish to modify The following screen will be displayed TelecomFM OneStream Interface Windows Internet Explorer SS RE Ze hetp 192 168 102 70 wel n Xx SF TeleccmeM Onestresm Interface SEH One A trearn rx telecomem Mi Home Edit Group GSM Groups Interface Type RouUTeS Audio Namie ee Select Interfaces LAN Settings Changing Interfaces Will Disconnect Any Active Calls lime Date GSM Module 1 el 8 GSM Module 3 bel Load Save Config Ipdate Firmware Calling Options d CLI on off magnos Confidence Tone
21. Date amp Time Fri 18 Jan 2008 12 20 42 System Information Load Save Confi Restart Logout SIP Networks SIP Proxy Port User Status proxyO0l1 sipphone com 5060 17476445273 Registered SIP Extensions Username IP Address Status 100 197 168 1023 67 Registered From the Welcome Page you can see the following information 4 2 1 System Information How long the unit has been running Uptime The IP Address of the Unit The MAC Address unique network address of the Unit The Serial Number of the Unit The Software Version Number Firmware The Current Date and Time set on the Unit The Status of all configured SIP Networks The Status of all configure SIP Extensions SS aS e a 13 TELCEN OneStream Programming Guide telecoMew 4 2 2 SIP Networks The SIP Networks section displays the current status of all SIP network registrations that have been setup on the OneStream unit This will show whether the unit has registered successfully or whether there is a problem that is preventing registration such as the wrong password being entered in the Group or if a firewall is blocking the port being used for registration Note that only SIP groups where the Registration Required checkbox has been checked will be shown on this page 4 2 3 SIP Extensions The SIP Extensions section will list all SIP Extensions that have been setup using the Groups tab The status of each extensions will be shown whether it is regi
22. Explorer V IEN OU g EES RE L J Ze http 192 168 102 90 Fl 9 96 coogi L His ia d aF Telecomm OneStreem Interface gt GE mh ia To one A treama n telecomen Home Routes Groups Routes Audio From Dialled Group No Io To Fail Group Edit Delete Group j Orig N Mod No ACT Security LAN Setti igs DISA 77 IP PENX bi d x Time Date GSM 5 07900123456 DISA kW e x Update Firmware GSM 2 IPPBX bi o F x Diagnostics testart IPPBX 301 GSM 07900123456 W e x l og Out The Fred to DISA route will send all calls received from Fred s mobile phone into DISA The DISA to IP PBX route will allow any calls dialled from DISA starting with a 2 to the IP PBX Note that all routes have the Allow Call Transfer option ticked 61 TELCEN OneStream Programming Guide telecoMew 62 Fred is out of the office and he wants to speak to Mary From his mobile he dials the GSM number for one of the SIMs that is in the OneStream This call is received by the OneStream and sent into DISA Fred now hears a secondary dialtone Fred dials 202 on his mobile Mary s extension phone now rings Mary answers her phone and now Fred is talking to Mary Mary now dials on her extension phone to put Fred on hold Fred hears On Hold Music and Mary now hears a dialtone Mary dials 200 Bob s phone in the office now rings He answers his phone and now Bob is talking to Mar
23. GFX oni 22 4 3 4 4 SIP Network anenennnnenennnnnnnrnrnrrrrrrrrrrnrnrrrrrrrrrrnrrrrrrrrrrernrrrrrrrrrrererrrrrrne 24 4 3 4 5 SIP Extension NEE 26 a Se T E og D e e W 27 4 3 4 7 DISA Direct Inward System Access 28 kat HEEN EEN 29 4 4 1 Adding a Route opcoitacisirarseews sc ts danced Genet ace tew at bizensteeseee weeveinvaewsin dues 30 4 4 2 Editing An Existing Route 33 4 4 3 Deleting A ROUTG EE 34 i PU Ke EE 35 4 5 1 Basic Audio Settings E 35 TONE SCC EE 35 NUES DE AE Ee AT e AE Ee Ggs 36 ole ao eee ere E ee er re eee ee re rT ee 36 SIP Cal EE 36 AiG SECURIT GEET 38 4 6 1 Change Weblntertacebassword cece eee eee eeeeeeeeeeeeeeneenenenes 38 4 5 4 GSM Module 1 and GSM Module 2 Locks OneStream G GFX GBRI only 39 4 6 1 1 SIM Lock OneStream G GFX GBRI oni 40 4 6 1 2 Phone Lock OneStream G GFX GBRI Only ccc cece cece esse sent ee eeeeeeeeees 43 ey ae 2 Cle eege 46 AS ee DATE en ne EE ee ee eee 48 4 8 1 Set Date amp Tme 0 0 c ene cee ee eee eee e eee e ee ee eens ee eeeseeeeeeneenennnnegs 48 4 8 2 SOLTUN ZN EE 48 4 9 EO YVR yey We 6 ot Cin ne nr ee ere 49 4 9 1 EO AG EE 49 4 9 2 Eege 50 4 9 3 FACTO EE 50 4 10 UPDATE EIRMWARE cece cece eee eee e cece sees cesses eee ee eens ene eeeeeeeeeeeeeeeeees 52 410 1 L Cal UY ole E ee er ee eee rr 53 4 10 2 Remote WCC aici ocean ses ae ese eee anne se ness edie 53 TELCEN Sy OneStream Programming Guide telecoMew 4 10 3 Bootl
24. O Group named PTT that contains all 6 of the unit s FXO ports SIP Network All OneStream versions Group used for connection to a SIP Proxy or SIP based IP PBX in order to route IP Based Calls By default the unit has no SIP Network Groups SIP Extension All OneStream versions Group used to allow a SIP device to connect to the OneStream as an extension By default the unit has no SIP Extension Groups H 323 All OneStream versions Group used for connection to an H 323 Gatekeeper or H 323 based IP PBX in order to route IP Based Calls By default the unit has no H 323 Groups 15 TELCEN OneStream Programming Guide telecoMem DISA Direct Inward System Access All OneStream versions Group used to allow incoming calls to be answered and a secondary dialtone to be offered allowing the caller to dial a new number and be routed accordingly By default the unit has no DISA Groups 4 3 1 Adding a Group To add a new group use the following procedure a Click the Groups link from the left hand menu b Click the Add Group button The following screen will be displayed gt TelecomFM OneStream Interface Windows Internet Explorer fe fe x _ d F b teriitez 1ep 102 70 e lio pl TEN SEN k P FE di Ze TelecomM OneStream Interface A f if Bags G f tream rx mm wesen telecomen Home Add Group Groups Routes DEES TEE GE Audio Security LAN Settings lime
25. Stream Scanner Setup Begin the installation by clicking the button below Click this Button to install OneStream Scanner software to the specified destination directory Directory C rogram Files OneStream Scanner Change Directory Exit Setup TELCEN OneStream Programming Guide telecoMew d To install to the Default folder location click the Icon of a computer The following dialog will be displayed OneStream Scanner Choose Program Group EN Setup will add items to the group shown in the Program Group box You can enter a new group name or select one From the Existing Groups list Program Group Existing Groupe Accessories Administrative Tools Dell Gizmo Project Microsoft Web Publishing Onestream Scanner Packets PowerQuest PartitionMagic Pro 7 0 e Click the Continue button to start the installation When the installation has finished the following dialog will be displayed OneStream Scanner Setup OneStream Scanner Setup was completed successfully f Click the OK button to exit the installer The OneStream Scanner is now installed and ready to use TELCEN d l w OneStream Programming Guide telecom EM 3 2 Using the OneStream Scanner Application a Click on the Start menu All Programs OneStream Scanner OneStream Scanner to start the application The following window will appear OneStream Scanner Saks QneStream Units Found Status PC IP Address is 192 168 102
26. TELCEN telecomey UU CT Cup UUU VU OneStream Programming Guide Version 5 TELCEN OneStream Programming Guide telecoMew Document Control Version Oet2006 Dratt 1 First Draft Release of Document JLan200 Draft2 AddedStatuswebpage Cd May 2007 Added Flexible Failover Routing Jan 2008 4 Added OneStream Versions i Feb 2008 Added Virtual Extensions s routing ee EC Declaration of Conformity EC Declaration Of Conformity to R amp TTE Directive 1999 5 EC Manufacturer TelecomFM Development Ltd 895 Plymouth Road Slough Berks SL1 4LP UK Product Apparatus Onestream Type Number Declaration declare that above product conforms to all the applicable requirements of EU Directive1999 5 EC and is CE marked accordingly Article 3 1a EN 60950 1 2001 LVD Directive EN 50392 2002 RF Exposure Evaluation Article 3 1b EN 301 489 7 V1 2 1 amp EN 301 489 1 V1 6 1 Article 3 2 EN 301 511 V9 0 2 Guarantee The OneStream is supplied with a 1 year return to base warranty which covers any defect in design or manufacture No other warranties whatsoever are given If a faulty unit is required to be returned within the terms of the warranty a completed Returns Form p 12 of Installation amp user guide and must be returned with the faulty unit TelecomFM shall accept no liability for any error or damages of any kind resulting from the use of this document or the equipment it
27. ace and select between Automatic DHCP and Static configurations Time Date Set the Time and Date select the current Timezone and configure automatic Time and Date Updates NTP Load Save Config Backup and Restore the unit s configuration or restore the Factory Default configuration Can also be used to transfer configurations from one OneStream unit to another Update Firmware Perform Local or Remote updates of the system software Diagnostics Troubleshoots problems and collects trace Restart Perform a restart of the unit Logout Logout and Exit from the Web Interface Select this option when you have finished configuring the unit All of these Options are explained in more detail in the following pages TELCEN OneStream Programming Guide telecoMem 4 2 Welcome Home Page gt TelecomFM OneStream Interface Windows Internet Explorer EB Ge Fennen A ee EE w ahr E OneStream Interface gi Bs H k iF Page i g Tools oneG rear G telecomem a Home Welcome to the TelecomFM OneStream Configuration Utility Groups Select from the configuration options on the left Routes Audio Security Uptime 51 min LAN Settings LAN IP Address 192 168 102 110 Time Date MAC Address 00 50 C2 60 70 50 Serial Number 9488853 Firmware Version 1 1 1031 i0 Update Firmware Firmware Date Wed 16 Jan 2008 14 38 53 GMT Config Version 1 1 1081 i0 Diagnostics Config Date Wed 16 Jan 2008 14 33 58 GMT System
28. default is 6 seconds An entry is O will wait indefinitely for the first digit to be dialled Inter Digit Timeout Sets the number of seconds that the OneStream will wait for more digits to be dialled during call transfer before attempting to connect the call The default is 3 seconds Save Call Transfer Settings click the button to apply the call transfer settings 37 TELCEN OneStream Programming Guide 4 6 Security gt TelecomFM OneStream Interface Windows Internet Explorer CO cy F rete iyi192 168 102 70 Wt dr tF TelecomeM Onestream Interface 7 treamrx Home Groups Routes Audio Security LAN Settings me Date Load Save Config Update Firmware Diagnostics Restart Logout a oar Security Change Web Interface Password Old Password New Pasword H Re enter New Password Change Password GSM Module 1 Locks SIM Lock On Enter PIN Off Enter SIM PIN O Change SIM PIN Enter Old PIN Enter New PIN Re Enter New PIN gt telecoMem telecomen Mi The Security Page allows you to change the password required to access the web interface and to control SIM and Phone locking for the two GSM Modules OneStream G GFX GBRI only Options are as follows 4 6 1 Change Web Interface Password Change the Password that is used to access the Web Configuration Utility Enter the Old Password the default password is 12345678 the New
29. e is played during a GSM Call Setup Turn On to Enable the Confidence Tone and Off to disable it Hunting Select the hunting type required this controls in which order interfaces are selected to send calls to Options are a Sequential Low First Calls are sent to the lowest available interface b Sequential High First Calls are sent to the highest available interface C Cyclic Calls are sent to interfaces in turn i e A Round Robin setup 19 TELCEN OneStream Programming Guide telecoMem 4 3 4 2 Analogue FXS PBX OneStream GFX only TelecomFM OneStream Interface Windows Internet Explorer BECH rams e Fa http 192 168 102 70 level Seog Ip BD a A n Or w thr F TelecomeM Onestream Interface treamrx i telecomem A Home Add G roup Groups Routes Audio Name Secunty Interface Type Analogue FXS PBX Select Interfaces LAN Settings Changing Interfaces Will Disconnect Any Active Calls Time Date Analogue FXS PBX 1 Analogue FXS PBX 2 Analogue FXS PBX 3 Update Firmware Analogue FXS PBX A Diagnostics Analogue FXS PBX 5 Restart Analogue FXS PBX 6 Load Save Conti Logout Calling Options Hunting Sequential Low First Outgoing Options O No Supervision Loop Current Reversal On Connect Disconnect O Loop Current Drop On Disconnect Incoming Options D No Supervision O Loop Current Reversal On Disconnect Loop Current Drop On Disconn
30. eStream Interface Windows Internet Explorer ga IF httpi 192 166 102 70 Efte coge u We Be LS TeleconFM Onestream Itera o Moe Do he oee telecomem Home Logged Out Groups Routes Audio security LAN Settings lime Date Load Save Config Update Firmware Diagnostics Restart Logout To Log In Again Click here 2007 TelecomF Lid All Rights Reserved When all configuration options have been set click the Logout link to exit from the Web Configuration Utility 58 TELCEN OneStream Programming Guide telecoMew 5 Additional Features 5 1 Virtual Extensions The Virtual Extensions feature allows a remote worker to be able to place calls on hold or transfer calls in a similar way that they would when in the office This feature can be enabled on all types of interface by ticking the Allow Call Transfer check box when setting up Routes A user can place a call on hold by pressing the key Pressing the key a second time will take the original call off hold If the user dials a new extension number while the original call is on hold this will connect a second call If the user then hangs up then the original caller will be connected to the second call Refer to the following example for more information Example A OneStream G is registered to an IP PBX using a SIP Network group There are 3 people in the office Bob Fred and Mary who have extension phones on the IP PBX as follows Bob extens
31. eStream Interface Windows Internet Explorer Seles O gt TS weieen E s x lege E File Edit View Favorites Tools Help En Le n b Page Tools i r abr K Telecom OneStream Interface One Atreame telecomem Ba gx Home Add Route Groups Name Routes Audio Security From LAN Settings ee Time Date Load Save Config Dialled Numbers Update Firmware Diagnostics e g Restart match all dialled numbers 07 match all dialled numbers starting 07 EE 07123456 match only the dialled number 07123456 s match when no dialled number e g incoming GSM call Originating Number optional To To Group Modified Number optional Strip Digits optional Allow Call Transfer Failover To Failover Group none Modified Number optional Strip Digits optional s 30 TELCEN d l ww OneStream Programming Guide telecom EM e Fill in all of the required options Depending on the Groups selected some options will not be available these options will be greyed out Options are as follows Name Required Enter a Name to describe the Route From Section The following 3 options apply to origin of the call From Group Required Select the Group that the Calls will originate from in the drop down list Dialled Numbers Required A list of dial prefix s to match Enter 1 dial prefix on each line Only if the number dialled matches an entry in
32. eam Interface Windows Internet Explorer i a GO F romes Mik i 2 telecoMrm z e TelecomeM Onestream Interface EN EI deh cpap Gitook tream ex Home Groups Routes Audio Security LAN Settings Time Date Load Save Conhyg Diagnostics Restart Logout Name Add Group Interface Type SIP Extension Name SIP Extension Username Password E2007 Telecom Lid Al Aight Reserved telecomen Enter a Name to identify this group You cannot have 2 groups with the same name Username Enter the Username that will be required for the SIP device to register with the OneStream Password Enter the Password that will be required for the SIP device to register with the OneStream 26 TELCEN OneStream Programming Guide telecoMem 4 3 4 6 H 323 TelecomFM OneStream Interface Windows Internet Explorer L ls fe oO SES l en I OF http 192 168 102 70 vite Xx Googie Us Let dh di L Telecomem onestream interface SEA e pa Gite treamrx ken emeng e telecomen r Home Add Group Groups Interface Type Routes Audto Nante H 323 Gatekeeper LAN Settings H 323 Gatekee per Time Date H 323 Port default 1720 Load Save Cong Registration Required Update Firmware Diagnostics o _ Password Restart Logout Name
33. ect CLI Options No CLI D Loop Current Reversal Before CLI O Ring Before CLI S200 Telecom FH Lid A Right Becorwed Name Enter a Name to identify this group You cannot have 2 groups with the same name Select Interfaces Place a tick in the checkbox next to each of the interfaces you wish to be used by this group Note that each interface can only be selected in 1 Group 20 TELCEN OneStream Programming Guide telecoMew Hunting Select the hunting type required this controls in which order interfaces are selected to send calls to Options are a Sequential Low First Calls are sent to the lowest available interface b Sequential High First Calls are sent to the highest available interface C Cyclic Calls are sent to interfaces in turn i e A Round Robin setup Outgoing Options Select the Supervision options for Outgoing calls from the following a No Supervision This is the default option and provides no supervision b Loop Current Reversal On Connect Disconnect Provides a Loop Current Reversal when the outgoing call is connected and when the call is disconnected C Loop Current Drop On Disconnect Provides a Loop Current Drop when the outgoing call is disconnected Incoming Options Select the Supervision options for Incoming calls from the following a No Supervision This is the default option and provides no supervision b Loop Current Reversal On Disconnect Provides a Loop Cu
34. ed in full e g 2006 For the time the hour is entered and then the minutes The time is in 24 hour format only The date and time can be automatically updated via an NTP server If the OneStream unit is able to connect to the Internet then the default NTP server pool ntp org can be used Alternatively if an NTP server is available on the Local Network then its address can be entered in the NTP Server box To enable the automatic update place a tick in the Update via NTP checkbox When you have finished configuring the Date and Time Settings click the Set Date amp Time button The new date and time settings will be applied immediately 4 8 2 Set Timezone The Timezone that the unit is located in can be set from here Select your Timezone from the drop down list Choose the Use Daylight Savings checkbox to have the OneStream unit automatically adjust for daylight savings time in the summer Click the Set Timezone button to apply the new settings the system time will be adjusted immediately to reflect the change in Timezone 48 TELCEN OneStream Programming Guide telecoMem 4 9 Load Save Config TelecomFM OneStream Interface Windows Internet Explorer y im CH ER Fe http 192 168 102 90 se ity x dh Bt IF telecomeM onestroam interface M D e Lyte Ge befroen Home Groups Routes Audio Security LAN Settings lime Date Load Save Config Diagnostics Restart Logout Ip jE t
35. ee the following dialog Download complete Download Complete config Hm From 192 166 102 98 Downloaded 79 8KB in 1 sec Download to CH download config Hm Transfer rate 79 BKB Sec d Click the Close button The configuration has now been saved 4 9 3 Factory Reset To restore the OneStream unit to a Factory Default configuration click the Factory Reset button You will be asked to confirm that you wish to do so After restoring the configuration the unit will need to restart 50 TELCEN OneStream Programming Guide telecoMew WARNING Running a Factory Reset will lose all Groups Routes and other configuration options set on the OneStream unit It is recommended that the current configuration is backed up using the Save option before running the Factory Reset 51 TELCEN OneStream Programming Guide 4 10 Update Firmware TelecomFM OneStream Interface Windows Internet Explorer a e Gc SF uereg Ier 70 a a F TelecomeM Onestream Interface tream rx telecomen Home Groups Routes Audio Security LAN Settings time s Date Load Save Config Diagnostics Restart Logout Update Firmware Update Settings Serial Number Product Type Firmware Version FPGA Version Local Update Select File telecomem i 54602 35 1 1 663 Thu 03 May 2007 10 05 34 O L Browse LOCAL UPDATE Remote Update Update Server Update Password update telecomim co uk REMOTE UPDATE Boot
36. elecomen M Load Save Configuration Config Settings Config Version 1 1 1165 i0 Config Date Wed 20 Feb 2008 16 46 09 GMT Load SC Select File Browse LOAD CONFIG SAVECONFIG Factory Reset FACTORYRESET The Load Save Config Page allows you to Backup the configuration of the OneStream unit Restore a previously saved configuration or restore the unit to a Factory Default configuration 4 9 1 Load To Load a previously saved configuration d b Click the Browse button Select the tfm configuration file and click the Open button Click the Load Config button to load the configuration Warning This will replace the current configuration in the OneStream unit When the Load has finished restart the unit to use the new configuration 49 TELCEN OneStream Programming Guide telecoMew 4 9 2 Save To Save the current configuration to a file a Click the Save Config button The following dialog should be displayed File Download Do you want to save this file or find a program online to open it Mame config Hm Type Unknown File Type 79 8KB From 102 168 102 00 While files from the Internet can be useful some files can potentially harm vour computer IF you do not trust the source do not find a program to open this file or save this file What s the risk b Click the Save button C Select a folder to Save the file to and enter a Filename Click the Save button You should s
37. ion 200 Fred extension 201 Mary extension 202 Fred works remotely a lot and wants to use his mobile phone which has telephone number 07900123456 as a Virtual Extension with extension number 301 There are 2 groups setup on the OneStream a GSM group containing GSM modules and a SIP Network group which registers to the IP PBX TelecomFM OneStream Interface Windows Internet Feplorer EI J SE hipisi t x w A JL Telecomm Onestream Inte Sg E One Atreamsa E Teleconm a Groups Add Group Audio Group Type Edit Delete Security LAWN Settings Time Date Routes GSM GSM e E IPPBX SIP Network d E 59 TELCEN OneStream Programming Guide telecoMem There are 2 routes required for this setup as follows TelecomFM OneStream Interface Windows Internet Fxplorer i j Ki bitte 192 1066 102 90 e TelecomeM Onestream Interface treama Home Routes Groups Routes Audio ialle Orig Fail Route aE ACT Gr Edit Delete Security R et HDD LAN Settings GSM Call S g Transfer lime Date Fred GSM 07900123456 Wi Load Save Config Update Firmware Diagnostics Restart The Fred GSM route enables any extension on the IP PBX to dial 301 to call Fred on his mobile The GSM Call Transfer route enables Fred to transfer the call from his mobile to any extension on the IP PBX starting with 2 Note that both Routes
38. leting the Group click the Cancel button Note that once a Group has been Deleted it cannot be recovered 18 TELCEN OneStream Programming Guide 4 3 4 Group Options telecomen The following are the Group options available for each of the different interface types 4 3 4 1 GSM OneStream G GFX GBRI only CC TelecomFM OneStream Interface Windows Internet Explorer L fa x Ce D ZS beeps 192 168 1 20 B 9 X n je p w dr Ze TelecoenFM OneStream Interface T E ge 2 Page EF Took One Stream Telecom Home Add Group Groups Interface Type Routes Audio Name Security Select Interfaces LAN Settings Changing Interfaces Will Disconnect Any Active Calls lime Date GSM Module 1 Fi e GSM Module 3 EI Load Save Config Update Firmware Calling Options ens Confidence Tone On Off Restart Hunting Sequential Low First Logout Ee Add Cancel Name Enter a Name to identify this group You cannot have 2 groups with the same name Select I nterfaces Place a tick in the checkbox next to each of the interfaces you wish to be used by this group Note that each interface can only be selected in 1 Group CLI Controls CLI Presentation for Outgoing GSM Calls When turned on Called Parties will be able to see the CLI of the SIM attached to the GSM Module which made the call Confidence Tone Controls whether a confidence tone Call Progress Ton
39. loader Update Select File L Browse FPGA Update Select File The Update Firmware page allows you to update the system software in the OneStream Unit DO NOT ATTEMPT TO UPDATE THE FIRMWARE UNLESS SPECIFICALLY INSTRUCTED TO DO SO BY THE MANUFACTURER OR PROVIDER OF THE UNIT 52 TELCEN OneStream Programming Guide telecoMew 4 10 1 Local Update This will update the main system firmware of the OneStream unit from a file d b Click the Browse button Select the firmware file that has been provided to you Click the Open button Click the Local Update button When the update completes restart the OneStream unit 4 10 2 Remote Update This will update the main system firmware of the OneStream unit remotely d Enter the update server location that has been provided to you or leave it unchanged to use the default server Click the Remote Update button When the update completes restart the OneStream unit 4 10 3 Bootloader Update This will update the OneStream Bootloader unit locally from a file d b Click the Browse button Select the Bootloader file that has been provided to you Click the Open button Click the Bootloader Update button When the update completes restart the OneStream unit 53 TELCEN OneStream Programming Guide telecoMew 4 10 4 FPGA Update This will update the FPGA firmware of the OneStream unit locally from a file f g 54 Click
40. ly Enter the IP Address of the Primary DNS Server for the network Secondary DNS Static Address Type only Optional Enter the IP Address of the Secondary DNS Server for the network Domain Static Address Type only Enter the default Domain for the network Hostname Static Address Type only Enter the Hostname that should be used by the OneStream unit on the network When you have finished configuring the Network Settings click the Save button The OneStream unit must be restarted to apply the new settings To cancel any changes you have made to the settings click the Cancel button at any time 47 TELCEN OneStream Programming Guide telecoMem 4 8 Time Date J TelecomFM OneStream Interface Windows Internet Explorer ia en e TZ betpsi 192 168 102 70 al 4s lt 1 coos One tream rx WT 3 telecomen Set Date amp Time Date 03 May 2007 Time iz 20 Routes Audio security Update via NTP E LAN Settings NTP Server poolnip org Time Date Load Save Confi _SetDate amp Time Update Firmware Diagnostics Restart Set Timezone Timezone GM T Greenwich Mean Time London e Use Daylight Savings F ER Sel Timerone The Time Date Page allows you to perform the following operations 4 8 1 Set Date amp Time The current date and time can be set here For the date the Day is entered the Month is selected from the drop down list and then the year is enter
41. oader Update 53 4 10 4 FPGA Nr cs sc vnc a Ss hee eee oe sees eee rigs aes 54 4 11 DIAGNOSTICS EE 55 vd fe ee Ta Tun Log ME 55 CH oe Ce oy Bo i ee er ee er ee ee ee ee 56 4 11 3 Ping OSU isc te tera scandens eager s se noses ne nawacennsee tens teetanateecssagectisceses 56 Ach 2 RESTA W 57 ALS E e Ca 1 i BEE 58 TELCEN ww OneStream Programming Guide telecoMew 1 Introduction Please refer to the OneStream Hardware Installation Guide for instructions on the physical installation of the unit In order to program the OneStream unit it must be connected to a 10Mb s or LOOMb s Local Area Network and you must have access to a PC connected to the same network If no Local Area Network is available the OneStream unit can be configured by connecting it to a PC via a standard Ethernet Crossover cable All of the configuration options for the OneStream unit are controlled via a Web Configuration Utility that can be accessed from any standard web browser on your PC No special software needs to be installed on the PC to access the Web Configuration Utility however a OneStream Scanner utility is available to assist in finding the IP Addresses of any OneStream units installed on your Local Area Network Refer to the following sections for more information 2 Network Settings The Network settings for the OneStream Unit can be configured in 2 ways static assignment or dynamic assignment When the unit is powered on for the first time it will
42. ou wish to remove The following screen will be displayed TelecomFM OneStream Interface Windows Internet Explorer go IS http 192 168 102 70 w a KT Onestream Interface gt treamrx telecomem i Home Delete Route GSM Incoming Groups wee Name GSM Incoming Routes From From Group Audio GSM Security Settings Time Date Load Save Config Update Firmware Restart Dialed Numbers e g match al numbers 07 match al numbers starting 07 07123456 match only the number 07123456 Dt To To Group Failover To Failover Group none Options Originating Number optional Modified Number optional Strip Digits optional 0 Datei Cancel To delete the Route click the Delete button To return to the Routes page without deleting the Route click the Cancel button Note that once a Route has been Deleted it cannot be recovered TELCEN OneStream Programming Guide telecoMem 4 5 Audio gt TelecomFM OneStream Interface Windows Internet Explorer KE Lal led Go F weineg en Sim AE Wr ar 3 Terme OneStream Interface H Do he peeve GT one team pe been Lem telecomen l A Home Basic Audio Settings Groups 8 ai Tone Selection Soules Country United Kingdom Audio Security LAN Settings Volumes Dita Date Load Save Config Update Firmware SIP Audio Settings Diagnostics Restart Codecs G 7 11u G 7lla_ El G 729 E Logou
43. relates to No responsibility is assumed by TelecomFM for the use or reliability of the OneStream when used in a situation or with other equipment not supplied or specified by TelecomFM The wording in this document may change from time to time Please refer to the TelecomFM web site www telecomfm co uk for the latest release TELCEN 8 i hd OneStream Programming Guide telecom FM CONTENTS 1 INTRODUCTION BEEN 5 2 NETWORK SETTINGS EE 5 3 FI NDI NG THE IP ADDRESS OF THE ONESTREAM UNIT see E KEE EEN ENEE EE 6 3 1 INSTALLING THE ONESTREAM SCANNER AbPRLUICATION anaran 6 3 2 USING THE ONESTREAM SCANNER APPLICATION ccccccecceee eee eeeeeeeeneas 8 4 THE WEB CONFIGURATION UTILITY eg gbegeg gege Mee este gt Eeer 11 4 1 STARTING THE WEB CONFIGURATION UTIUITY cece cess eeeeeenees 11 4 2 WELCOME HOME PAGE cece cece cere cess nese eens eee ee eens eee eeeeneeneeeeeeeeegs 13 4 2 1 System Intormaton ccc eee ee EEE EEE EEE EEE EEE EEE EEE EEE EEE EES 13 4 2 2 SIP Eed 14 4 2 3 SIP gt Le CH 14 p3 GROUPS creea et eee ee ee te ee ee ee eee 15 4 3 1 Adding a Cl de si ite tho ee tte see en ee eer eto ee ne ee a en 16 4 3 2 Editing an Existing Grou DP WEE 17 4 3 3 DEIGUING a G OUP es ss conturciaererpiands cov eonadencandson kide ap knie naine iain nana 18 4 3 4 Group EE 19 4 3 4 1 GSM OneStream G GFX GBRI oni 19 4 3 4 2 Analogue FXS PBX OneStream GFX only 20 4 3 4 3 Analogue FXO PTT OneStream
44. rrent Reversal when the incoming call is disconnected C Loop Current Drop On Disconnect Provides a Loop Current Drop when the incoming call is disconnected CLI Options Select the CLI Presentation options for Incoming calls from the following a No CLI This is the default option and provides no CLI Presentation b Loop Current Reversal Before CLI Provides a Loop Current Reversal before presenting the CLI C Ring Before CLI Provides a Ring before presenting the CLI 21 TELCEN OneStream Programming Guide telecomen 4 3 4 3 Analogue FXO PTT OneStream GFX only C TelecomFM OneStream Interface Windows Internet Explorer tream ex Home Groups Audio Security LAN Settings Time Date Load Save Config Update Firmware Diagnostics Restart L LaLa out Name SK ec due weise MR lou we 9 TelecomeM OneStream Interface be gt E ge cheap telecomrm i Add Group Interface Type Analogue FXO PTT Name Select Interfaces Changing Interfaces Will Disconnect Any Active Calls Analoque FXO PTT 1 Analogue FXO PTT 2 Analogue FXO PTT 3 Analogue FXO PTT 4 Analogue FXO PTT 5 Analogue FXO PTT 6 Calling Options D Hunting Sequential Low First all Connect Options No Connect Supervision O Loop Current Reversal On Connect Enter a Name to identify this group You cannot have 2 groups with the same name Select Interfaces Place a tick in the checkbox next to each of
45. set to 2 and the number 012345678 is dialled the number the actual number called will be 2345678 Allow Call Transfer Optional Tick the allow call transfer check box to enable call transfer Refer to Section 5 1 Virtual Extensions for more information on this feature Failover To Section The following 3 options will be used for the destination of the call if the Group selected in To Group is not available 32 Failover Group Optional If the Group selected as the To Group is unavailable for example if all of the interfaces are Busy or is there is a fault with a SIP Network calls will be sent to the Failover Group when this Route is matched Modified Number Optional If left blank the number will be called exactly as dialled If a number is entered here this number will be called in place of the dialled number Strip digits Optional Select the number of dialled digits to be removed from the beginning of the dialled number For example if Strip Digits is set to 2 and the number 012345678 is dialled the number the actual number called will be 2345678 d Click the Add button to add the new route to the Routing table Click the Cancel button to return to the Routes page without adding the Route TELCEN d l ww OneStream Programming Guide telecom EM 4 4 2 Editing An Existing Route To edit an existing route use the following procedure a Click the Routes link from the left hand menu b Click the Edit
46. stered successfully to the OneStream or not and for each registered extension the IP Address will be displayed 14 TELCEN OneStream Programming Guide telecoMem 4 3 Groups TelecomFM OneStream Interface Windows Internet Explorer K TE x KN e e htbps 292 168 102 70 ite x p Gap k Y s i t d Te TelecomFM Onestream Interface A Di epes T One treamrx _ telecomew Home Add Group Routes SS Audio Group Type Edit Delete THEIN Analogue FXO mm LAN Settings eg sg e Analogue FXS PEX x me Date r D Load Save Config Update Firmware Diagnostics Restart Logout The Groups Page allows you to setup groups of physical interfaces and configure IP connections These Groups are then used later to setup call routing options There are 7 different types of Group the available Groups will depend on the version of OneStream purchased GSM OneStream G GFX GBRI only Group containing 1 or both of the OneStream s GSM Modules By default the unit has 1 GSM Group named GSM that contains both GSM modules Analogue FXS PBX OneStream GFX only Group containing any number of FXS PBX ports up to a maximum of 6 By default the unit has 1 Analogue FXS Group named PBX that contains all 6 of the unit s FXS ports Analogue FXO PTT OneStream GFX only Group containing any number of FXO PTT ports up to a maximum of 6 By default the unit has 1 Analogue FX
47. t SIP Call Limit Calls 0 unlimited Save SIP Audio Settings Call Transfer Settings First Digit Timeout 6 seconds 0 unlimited Inter Digit Timeout 3 seconds Save Call Transfer Settings The Audio Page is divided into 3 sections as follows 4 5 1 Basic Audio Settings Tone Selection Select the country that the OneStream unit is being installed into from the drop down list This will set the various tones the system generates e g Dialtone to emulate those of the local Telephone providers 35 TELCEN OneStream Programming Guide telecoMew Volumes Listed here will be all of the groups containing physical interfaces that have been set up on the Groups page Each of these groups has a separate Receive RX and Transmit TX Volume control Each volume control is adjustable from Level 1 Quiet to Level 5 Loud The default setting for all volumes Is Level 3 It is recommended that you do not adjust the volume levels of any of the groups unless you are specifically experiencing a problem with sound levels Volume Level Example Calls are being made from a PBX attached to the FXS ports to the GSM modules It is observed that users on phones attached to the PBX are unable to hear the people they called over GSM clearly This could be fixed by either increasing the RX level for the GSM group or increasing the TX level for the PBX group or in a very extreme case by increasing both levels Note that changes
48. the Browse button Select the FPGA firmware file that has been provided to you Click the Open button Click the FPGA Update button When the update completes restart the OneStream unit TELCEN OneStream Programming Guide telecoMem 4 11 Diagnostics TelecomFM OneStream Interface Windows Internet Explorer sl E gll d h e Telecomem onestean interface i ct 7 me Page 5 Took ei One A tream rx telecomem Home Diagnostics Groups Runtime Log Routes Audio Logging is currently Stopped Security seg System Trace Level LAN Settings GSM Trace L limes Date FXS Trace Level Load Save Config FXO Trace Level SIP Debugging Max Log Size kB No of Logs to keep Update Firmware Diagnostics Restart Logout Start Logging Stop Logging Send Runtime Log to TFM Startup Log Send Marup Log to TFM Ping Host The Diagnostics Page can be used to gather trace on problems send the Log Files to TelecomFM and to test Network connectivity Note Do Not Adjust the Log settings unless you have been advised to by the Manufacturer or Provider of the Unit 4 11 1 Runtime Log To start collecting a Runtime log set the trace levels that have been advised to you and click the Start Logging button All system activity will then be recorded in a log file To stop the log being generated click the Stop Logging button To transmit the log file to TelecomFM click the Send Runtime Log to TFM
49. the interfaces you wish to be used by this group Note that each interface can only be selected in 1 Group 22 TELCEN OneStream Programming Guide telecoMew Hunting Select the hunting type required this controls in which order interfaces are selected to send calls to Options are a Sequential Low First Calls are sent to the lowest available interface b Sequential High First Calls are sent to the highest available interface C Cyclic Calls are sent to interfaces in turn i e A Round Robin setup Connect Options Select the Supervision options for calls from the following a No Supervision This is the default option and provides no supervision b Loop Current Reversal On Connect Provides a Loop Current Reversal when the call is connected 23 TELCEN OneStream Programming Guide telecoMem 4 3 4 4 SIP Network CC TelecomFM OneStream Interface Windows Internet Explorer ya IE a Let Gop bitey 192 168 102 59 Bl r cogu d ZS TelecomeM Onestream Interface DE S EE Geto One tream G TT Le telecomen T Home Add Group Groups Interface Type SIP Network Routes Audio Name Security SIP Proxy LAN Settings SIP Proxy Time Date SIP Port default 5060 Load Save Config Domain Update Firmware NAT Traversal Diagnostics Registration Required Username Logout Password Contact optional Cancel
50. this list is the Route applied A question mark is used to match any digits dialled An s is used to match when there is no dialled number e g an incoming call from GSM or FXO Some examples Dialled Numbers Result S Match when no dialled number Match any dialled number 07 Match any number starting 07 01753 Match any number starting 01753 01753745000 Match only the number 01753745000 2345 Match only the number 2345 To create a catch all route that will route all calls enter dialled numbers and s like this From From Group GSM he Dialled Numbers Originating Number Optional If left blank match calls from any number If a number is entered here only calls from this number will be matched to this route Wildcards are allowed Some examples Blank route calls from any number 01753745000 only route calls from 01753745000 01753 only route calls from numbers starting with 01753 31 TELCEN OneStream Programming Guide telecoMew To Section The following 3 options apply to the destination of the call To Group Required The Group that calls will be sent to when this Route is matched Modified Number Optional If left blank the number will be called exactly as dialled If a number is entered here this number will be called in place of the dialled number Strip digits Optional Select the number of dialled digits to be removed from the beginning of the dialled number For example if Strip Digits is
51. udio off e g Enter Phone Lock Code oes O Change Phone Lock Code CLT L Sens Enter Old Phone Lock Code Time Date Enter New Phone Lock Code Load Save Config Re Enter New Phone Lock Code Diagnostics Logout SIM Lock On Enter SIM PIH off Enter SIM PIN GSM Module Locks 43 TELCEN OneStream Programming Guide b Turn Phone Lock OFF 2 telecomen Select the Off option and enter the Phone Lock Code in the Enter Phone Lock Code box as shown below the actual Code will not be displayed on screen The default Phone Lock Code is 12345678 The Phone Lock will be turned Off when the Save button is clicked if the entered Code is correct TelecomFM OneStream Interface Windows Internet Explorer eier ss Laux SF weits ege 29 De dir LS TelecomeM Onestream Interface One treamrx Home Groups Routes Audio Security LAN Settings Time Date Load Save Config Update Firmware Logout 44 Phone Lock O On Enter Phone Lock Code off Enter Phone Lock Code Change Phone Lock Code Enter Old Phone Lock Code Enter New Phone Lock Code Re Enter New Phone Lock Code GSM Module Locks SIM Lock On Enter SIM PIN D off Enter SIM PIN telecomew d zrergeee TELCEN OneStream Programming Guide telecoMem c Change the Phone Lock Code Select the Change Phone Lock Code option Enter the current Phone Lock Code in the Enter Old Phone
52. y Mary hangs up her phone Now Bob is talking to Fred
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