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Axis M3113-VE

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1. ee re ete Rer ATeYq pax Sac ES MA EA ee 24 System Options aaa aep hii Ate dro de roger MORIA DURER d 26 SeGurtbyo d oett eres Mar tear Luv IU S M CDU eR LI A wasi UC etc unda s koe teer MIR 26 Date LET RU eu BOM edant ete n epu d Cen quet 27 NAWA zen names E hr meh Eque TIE 28 LED iio PEOR RE RERO ER UR ERR oie E Sales ead me pe MIT IRR EE 32 Maintenance aba 32 SU AAA 33 AAA 34 Resetting to Factory Default 5 35 Troubleshooting xdv ensis estet E IS RS Sa AAA AAA AE AA te ee 36 Checking the Him Wai AA AAA et Bele EKA Gea dads AA 36 Upgrading the Firmware IA WA AA ia ta tel ee eee ala 36 Technical Specifications for AXIS M3113 wamannannanananzananannnanann 40 Technical Specifications for AXIS M3114 2 AA cpa mm 43 General performance eee ha 46 Glossary Of sion cede hie eet EN bane tata te cote An tae Dae senegal 47 C AXIS M31 VE Series Key features Key features e Superior image quality AXIS M31 VE Series offers superior image quality with progressive scan providing crisp and clear images of both illu minated and dark areas e Multiple H 264
2. Dimensions HxWxD 109 x 51 4 28 x 2 0 Weight 250 g 0 55 Ib Included accessories Optional accessories Lens tool top cover tool drill hole template mounting adapter Installation Guide CD with installation tools recording software and User s Manual Windows decoder 1 user license AXIS T90A White LED Illuminators M12 mount lenses AXIS T8412 Installation Display AXIS Camera Station Video management software not incl AXIS Camera Station Video management software for viewing and recording up to 50 cameras See www axis com products video software for more software applications via partners 42 AKIS M31 VE Series Glossary of Terms gt Glossary of Terms ActiveX A standard that enables software components to interact with one another in a networked environment regardless of the language s used to create them web browsers may come into contact with ActiveX controls ActiveX documents and ActiveX scripts ActiveX controls are often downloaded and installed automatically as required Angle The field of view relative to a standard lens ina 35mm still camera expressed in degrees e g 30 For practical purposes this is the area that a lens can cover where the angle of view is determined by the focal length of the lens A wide angle lens has a short focal length and covers a wider angle of view than standard or telephoto lenses which have longer focal lengths
3. Brightness Image brightness can be adjusted in the range 0 100 where a higher value produces a brighter image Sharpness Controls the amount of sharpening applied to the image A sharper image might increase image noise especially in low light conditions A lower setting reduces image noise but the image would be less sharp Contrast Adjust the contrast of the image by raising or lowering the value in this field White balance This is used to compensate for the different colors present in different light sources to make the colors in the image appear the same The AXIS M31 VE Series Network Camera can be set to automatically identify the light source and compensate for its color Alternatively the type of light source can be manually selected from the drop down list Please see the online help files Q fora description of each available setting Wide dynamic range Corrects the exposure when the contrast between light and dark in an image is extreme Test the different levels to find the one that works best for your light conditions Wide dynamic range is only possible when the Exposure control setting is set to Automatic Exposure Settings Configure the exposure settings to suit the image quality requirements in relation to lighting frame rate and bandwidth considerations Exposure value Click in the bar to fine tune the exposure Exposure control This setting is used to remove 50 60 Hz flicker Enable Backlight compensati
4. Include post trigger buffer contains images from the time immediately after the trigger Configure as for pre trigger Notes e Pre trigger and Post trigger buffers will be lost if the connection to the event server fails e maximum length of the pre post buffer depends on the video image size and selected frame rate e If the pre or post buffer is too large for the camera s internal memory the frame rate is reduced and no images will be uploaded If this occurs an entry is created in the unit s log file Continue image upload unbuffered enables the upload of video images for a fixed length of time Specify the length of time for the uploaded recording in seconds minutes or hours or for as long as the trigger is active Finally set the desired image frequency to the maximum the maximum available or to a specified frame rate The frame rate will be the best possible but might not be as high as specified especially if uploading via a slow connection 22 M31 VE Series Events 2 Scheduled Event A Scheduled event can be activated at pre set times in a repeating pattern on selected weekdays Configuration example Click Add scheduled in the Event Types page Enter a descriptive Name for the event such as Scheduled e mail upload Set the Priority High Normal or Low Set the Activation Time parameters 24h clock for the event start on Sundays at 13 00 with a duration of 12 hours Se
5. Event Types Event Type List Live View Setup Help Enabl Priority Trig Sched Actions gt Live View Config PTZ gt Applications Events Instructions Event Servers Event Types Add triggered Add scheduled J J modify Remove Camera Tampering Motion Detection Fu FTP upload Hu HTTP upload Eu Email upload En Email notification Hn HTTP notification notification P PTZ preset G Guard Tour gt System Options About Example If an event has been configured to detect and respond to motion and somebody passes in front of a camera the camera can record and save images to an server and send a notification to an e mail address Images can be sent as e mail attachments 21 M31 VE Series Events 2 Triggered Event A triggered event could be activated by amanually activated action such as from an action button in the web interface e detected movement in a configured motion detection window e onrestart reboot after power loss e camera tampering How to set up a triggered event The following example describes how to set up the camera to upload images when the main door is opened Click Add triggered on the Event Types page The Triggered Event Type Setup page appears Enter a descriptive Name for the event such as Motion Detection To configure motion detection see page 24 Set the Priority High Normal or Low see
6. Note Using a large overlay may negatively affect the frame rate 14 M31 VE Series Video Privacy mask Privacy masks are up to three configurable areas of solid color that allow concealment of parts of the image that are not to be viewable Privacy masks cannot even be bypassed via the VAPIX Application Programming Interface API The Privacy Mask List shows all the masks that are currently configured in AXIS M31 VE Series Network Camera and indicates if they are enabled To define a new mask Click Add A rectangle appears on the image Place the rectangle over the desired area to conceal To resize click and pull the bottom right hand corner Choose a color black white gray or red for the box from the Privacy mask color drop down list Enter a descriptive name in the Mask name field 5 Click Save To edit a privacy mask select it and reshape move or change color as needed Refer to the online Help for more information POO UN 15 M31 VE Series Video Live View Config Live View Layout AXIS a AXIS M3114 Network Camera Live View Setup Help Live View Layout Stream Profile gt Basic Setup vl video Stream profile Motion JPEG vLive View Config V Show stream profile selection Layout Default Viewer PTZ Windows Internet Explorer AMC Activex Other Browsers Server push gt Applications Note QuickTime is only used wi
7. ARP Address Resolution Protocol This protocol is used to associate an IP address to a hardware MAC address A request is broadcast on the local network to discover the MAC address for an IP address ARTPEC Axis Real Time Picture Encoder This chip is used for image compression and image processing such as conversion of raw image sensor data color correction sharpening noise filtering etc ASIC Application Specific Integrated Circuit A circuit designed for a specific application as opposed to a general purpose circuit such as a microprocessor Aspect ratio A ratio of width to height in images A common aspect ratio used for television screens and computer monitors is 4 3 High definition television HDTV uses an aspect ratio of 9 16 Autoiris DC Iris This special type of iris is electrically controlled by the camera to automatically regulate the amount of light allowed to enter Bitmap A bitmap is a data file representing a rectangular grid of pixels It defines a display space and color for each pixel or bit in the display space This type of image is known as a raster graphic GIFs and JPEGs are examples of image file types that contain bitmaps Because a bitmap uses this fixed raster method it cannot easily be rescaled without losing definition Conversely a vector graphic image uses geometrical shapes to represent the image and can thus be quickly rescaled Bit rate The bit rate in kbit s or M
8. Hardware failure Contact your Axis dealer No images displayed on web page Problem with AMC Internet Explorer only To enable the updating of video images in Microsoft Internet Explorer set your browser to allow ActiveX controls Also make sure that AXIS Media Control AMC component is installed on your computer Installation of additional ActiveX com ponent restricted or prohibited Video Image problems general Image too dark or too light Configure your camera to use a Java applet for updating the video images under Live View Config gt Layout gt Default Viewer for Internet Explorer See the online help for more information Check the video image settings See the online help on Video and Image Settings Missing images in uploads This can occur when trying to use a larger image buffer than is actually available Try lowering the frame rate or the upload period Slow image update Configuring pre buffers motion detection high resolution images or high frame rates will affect the performance of the camera Poor performance Poor quality snapshot images Poor performance may be caused by heavy network traffic multiple users accessing the unit low performance clients use of features such as Motion Detection Event handling Image rotation other than 180 degrees Screen incorrectly configured on your workstation In Display Properties configure your screen to show at least 65000 colo
9. IP addresses to request the page from another server over the Internet When the requested page is returned the proxy server forwards it to the user that originally requested it P VOP See VOP Resolution Image resolution is a measure of how much detail a digital image can hold the greater the resolution the greater the level of detail Resolution can be specified as the number of pixel columns width by the number of pixel rows height e g 320x240 Alternatively the total number of pixels usually in megapixels in the image can be used In analog systems it is also common to use other format designations such as CIF QCIF 4CIF etc RTCP Real Time Control Protocol RTCP provides support for real time conferencing of groups of any size within an intranet This support includes source identification and support for gateways like audio and video bridges as well as multicast to unicast translators RTCP offers quality of service feedback from receivers to the multicast group as well as support for the synchronization of different media streams RTP Real Time Transport Protocol RTP is an Internet protocol for the transport of real time data e g audio and video It can be used for media on demand as well as interactive services such as Internet telephony RTSP Real Time Streaming Protocol RTSP is a control 46 protocol and a starting point for negotiating transports such as RTP multicast and Unicast and
10. Internet 2 2 or err ue E RI IR RE RE le Skee pete cg te PP eae eae UE 8 The Live View pagene et e put RI bebe ead me be MP dH 9 Vide rre eui IMMO Eis SAN jie iac ee ir e en Mar INE UR NEUE E ueque Rumes Da ce UU POR 10 How to stream H264 Reda Y GA ur Nn dete load jeter Mage TEENS CIE XR 10 Alternative methods of accessing the video stream 11 Mideo Stream 4 fe Bibel KIA dae be ee Me MM M MR PPM 12 Stream Profi leS Meina oett or epe rie es eot kat ae alee whe Pap we tg 13 Camera Settings RR PERUENIRE x ween Gellar hid EA S PEE pus 14 Overlay Image e ttem e ee aret edes Mu ds whe OK SAFIA 14 Privaeycmaskcenss ette pte eU et E SONUS SIE UNS m a t Ld dus 15 Live View Config 16 up amc eye kundi tie MIZA WA coats ea A 18 5 amp EA qe eph E EA 18 Guard er nete RAM tte e 19 Advanced isse WAMA LUAM EDAD UL SIL e PEN MUA AWAUE UM Lb hata a orien 19 hdi 20 EVentS M HH 21 Event eo per REMEDIA WANI KE KA YA ER EATER RENE Ravens 21 Event ypes suus dis up ute EE Ate Xu nega i ods KO ARR en e kaidi Leh Rete E obo f gor eh 21 Camera AK ENDE b deine o inue perta 23 Motion Detection zio
11. and Motion JPEG streams Multiple H 264 and Motion JPEG streams can be provided either in full frame rate or individually optimized for differ ent quality needs and bandwidth constraints e Wide dynamic range The Wide dynamic range feature provides clear images even under back light circumstances where intensity of illumi nation can vary excessively It corrects the exposure when the contrast between light and dark in an image is extreme e Easy to Mount AXIS M31 VE Series is designed for quick and easy installation in demanding environments e Intelligent video capabilities The AXIS M31 VE Series offers intelligent capabilities such as enhanced video motion detection and detection of camera tampering attempts like blocking or spray painting The camera also provides capacity for third party analytics modules The Axis Camera Application Platform enables installation of additional applications such as Video Analytics e Improved security AXIS M31 VE Series logs all user access and lists currently connected users This network camera also includes hard ware accelerated crypto which means that full frame rate video can be provided over HTTPS e PoE Power over Ethernet AXIS M31 VE Series is powered through PoE which simplifies installation since only one cable is needed for carrying power as well as video controls e Outdoor friendly The discreet vandal resistant and outdoor proof design of these cameras provides maximum protection in harsh envi r
12. can quickly and easily be viewed simply by selecting the preset s name To create a preset position 1 Using the Pan Tilt and Zoom PTZ controls move the camera view to the required position 2 When satisfied with the camera s view enter a descriptive name for the position in the Current position field 3 If required select the Use current position as Home box option 4 Click Add This camera position is then saved as a preset position in the camera The position can be assumed at any time by selecting it from the drop down list of available positions Presets can be selected in from the Live View window from Events from the Guard Tour and in Sequence mode You can set a position as the Home position which is readily accessible by clicking on the Home button in both the Preset Position Setup page and the Live View page The position s name will have H added For example Office Entrance H You can return the AXIS M31 VE Series Network Camera to the overview image after a set time of viewing a preset position The interval is configurable from seconds i e disabled to 300 seconds The default interval is 30 seconds 18 C AXIS M31 VE Series PTZ Guard Tour A Guard Tour displays the video streams from different preset positions one by one in a pre determined order or at random and for configurable time periods Once the preset position has been set and added to the guard tour you can decide the viewing time i
13. failed upgrade To recover the unit follow the steps below The serial number is found on the label attached to the bottom of the camera 1 UNIX Linux From the command line type the following arp s IP address of camera serial number temp ping s 408 IP address of camera Windows From a command DOS prompt type the following arp s IP address of camera serial number ping 1 408 t IP address of camera 2 If the unit does not reply within a few seconds restart it and wait for a reply Press CTRL C to stop Ping 3 Open a browser and type in the camera s IP address In the page that appears use the Browse button to select the upgrade file to use for example axism3113 bin Then click the Load button to restart the upgrade process 4 After the upgrade is complete 1 10 minutes the unit automatically restarts and shows a steady green on the Power and Status LEDs and flashing green or amber on the Network LED 5 Reinstall the camera referring to the installation guide If the emergency recovery procedure does not get the camera up and running again please contact Axis support at www axis com techsup 36 C AXIS M31 VE Series Troubleshooting Axis Support If you contact Axis support please help us to help you solve your problems by providing the server report the log file and a detailed description of the problem Server Report go to Setup System Options Support Support Overview The s
14. for negotiating codecs RTSP can be considered a remote control for controlling the media stream delivered by a media server RTSP servers typically use RTP as the protocol for the actual transport of audio video data Router A device that determines the next network point to which a packet should be forwarded on its way to its final destination A router creates and or maintains a special routing table that stores information on how best to reach certain destinations A router is sometimes included as part of a network switch See also switch Server In general a server is a computer program that provides services to other computer programs in the same or other computers A computer running a server program is also frequently referred to as a server In practice the server may contain any number of server and client programs A web server is the computer program that supplies the requested HTML pages or files to the client browser Sharpness This is the control of fine detail within a picture This feature was originally introduced into color TV sets that used notch filter decoders This filter took away all high frequency detail in the black and white region of the picture The sharpness control attempted to put some of that detail back in the picture Sharpness controls are mostly superfluous in today s high end TVs The only logical requirement for it nowadays is on a VHS machine SMTP Simple Mail Transfer Protocol SMTP
15. from the drop down list 3 If this is the first time you are accessing the camera see Setting the root password on page 8 Otherwise enter the user name and password set by the administrator 4 The camera s Live View page appears in your browser AXISA AXIS M3114 Network Camera Live View Setup Help Playing Motion JPEG The layout of the Live View page may have been customized to specific reguirements Conseguently your own Live View page may differ in some of the ekamples and functions featured here C AXIS M31 VE Series Accessing the Camera gt Setting the root password 1 When accessing the camera for the first time the Configure Root Password dialog appears Note Before you enter your password at this point you can secure configuration of the root password via HTTPS by creating a self signed certificate To do so click the Create self signed certificate button in the Create Certificate window and provide the requested information 2 Enter a password and re enter to confirm Click OK The Enter Network Password dialog appears 3 Enter the password set in step 2 and click OK If the password is lost the camera must be reset to the factory default settings See page 35 Notes The default administrator user name root is permanent and cannot be deleted While setting the root password click Yes to install the AXIS Media Control AMC if prompted to do s
16. gt Video Minimum duration 20 seconds View Config Alarm for dark images gt Applications vEvents Instructions Event Servers Event Types Camera Tampering Motion Detection gt System Options About 23 AKIS M31 VE Series Events Motion Detection Motion detection is used to generate an alarm whenever movement occurs or stops in the video image It is possible to configure a total of 10 windows Include and Exclude for motion detection e Included windows target specific areas within the whole video image e Excluded windows define areas within an Include window that should be ignored areas outside Include windows automatically ignored Once configured the motion detection windows appear in the list of available triggers for triggering events See How to set up a triggered event on page 22 Note Using the motion detection feature may decrease the camera s overall performance AXIS M3114 Network Camera Live View Setup Help Basic Setup Motion Detection gt Video 8 Audio gt Live View Config Windows Default Wiindow gt PTZ gt Applications vEvents Instructions Event Servers Event Types Camera Tampering Motion Detection Object Size History i S System Options ensitivity About Activity View All Windows C View Selected Window Configuring Motion Detection 1 Click Motion Detection in the Events menu 2 Selec
17. is used for sending and receiving e mail However as it is simple it is limited in its ability to queue messages at the receiving end and is usually used with one of two other protocols POP3 or IMAP These other protocols allow the user to save messages in a server mailbox and download them periodically from the server SMTP authentication is an extension of SMTP whereby the client is required to log into the mail server before or during the sending of email It can be used to allow legitimate users to send email while denying the service to unauthorized users such as spammers SNMP Simple Network Management Protocol SNMP forms part of the Internet Protocol suite as defined by the Internet Engineering Task Force The protocol can support monitoring of network attached devices for any conditions that warrant administrative attention Sockets Sockets are a method for communication between a client program and a server program over a network A socket is defined as the endpoint in a connection Sockets are created and used with a set of programming requests or function calls sometimes called the sockets application programming interface API SSL TSL Secure Socket Layer Transport Layer Security These two protocols SSL is succeeded by TSL are cryptographic protocols that provide secure communication on a network SSL is commonly used over HTTP to form HTTPS as used e g on the Internet for electronic financi
18. network Ethernet Ethernet is the most widely installed local area network technology An Ethernet LAN typically uses special grades of twisted pair wires The most commonly installed Ethernet systems are TOBASE T and 100BASE T10 which provide transmission speeds up to 10 Mbps and 100 Mbps respectively ETRAX Ethernet Token Ring AXIS Axis own microprocessor Factory default settings These are the settings that originally applied for a device when it was first delivered from the factory If it should become necessary to reset a device to its factory default settings this will for many devices completely reset any settings that were changed by the user Firewall A firewall works as a barrier between networks e g between a Local Area Network and the Internet The firewall ensures that only authorized users are allowed to access the one network from the other A firewall can be software running on a computer or it can be a standalone hardware device Focal length Measured in millimeters the focal length of a camera lens determines the width of the horizontal field of view which in turn is measured in degrees FTP File Transfer Protocol An application protocol that uses the TCP IP protocols It is used to exchange files between computers devices on networks Frame A frame is a complete video image In the 2 1 interlaced scanning format of the RS 170 and CCIR formats a frame is made up of two separate fields of
19. network administrators automate and centrally manage the assignment of Internet Protocol IP addresses to network devices in a network DHCP uses the concept of a lease or amount of time that a given IP address will be valid for a computer The lease time can vary depending on how long a user is likely to require the network connection at a particular location DHCP also supports static addresses for e g computers running web servers which need a permanent IP address Digital PTZ A technique to emulate traditional PTZ in a fixed camera that does not have any moving part The PTZ is accomplished by generating a video resolution by cropping and or scaling the sensor resolution DNS Domain Name System DNS is used to locate and AKIS M31 VE Series Glossary of Terms translate Internet domain names into IP Internet Protocol addresses A domain name is a meaningful and easy to remember name for an Internet address For example the domain name www example com is much easier to remember than 192 0 34 166 The translation tables for domain names are contained in Domain name servers Domain Server Domains can also be used by organizations who wish to centralize the management of their Windows computers Each user within a domain has an account that usually allows them to log in to and use any computer in the domain although restrictions may also apply The domain server is the server that authenticates the users on the
20. network devices using SNMP The default password for the Read Community is public and the default password for the Write community is write Traps for SNMP v1 v2 Traps are used by the camera to send messages to a management system for important events or status changes If Enable traps is selected enter the email address where the trap message is to be sent as well as the Trap community that should receive the message 31 C AXIS M31 VE Series System Options b There are four types of traps available for the AXIS M31 VE Series Network Camera e Cold start e Warm start e Link up e Authentication failed SNMP v3 SNMP V3 provides encryption and secure passwords HTTPS must be enabled To use traps with SNMP v3 an SNMP v3 management application is required If the Enable SNMP v3 option is enabled provide the Initial user password Note that the initial password is activated only when HTTPS is enabled and can only be set once If HTTPS is enabled SNMP v1 and SNMP v2c should be disabled When SNMP configuration is ready click Save to use the new settings or Reset to return to the default values UPnP The network camera includes support for UPnP UPnP is enabled by default and the network camera then is automatically detected by operating systems and clients that support this protocol RTP RTP H 264 These settings are the port range IP address port number video and Time To Live value to use for the
21. of movement or complexity of the image Image quality is controlled by adjusting the compression level which in turn provides control over the file size and thereby the bit rate High quality individual images from the Motion JPEG stream are easily extracted See also JPEG Megapixel See Pixel Multicast Bandwidth conserving technology that reduces bandwidth usage by simultaneously delivering a single stream of information to multiple network recipients Network connectivity The physical wired or wireless and logical protocol connection of a computer network or an individual device to a network such as the Internet or a LAN NTSC National Television System Committee NTSC is the television and video standard in the United States NTSC delivers 525 lines at 60 half frames second NWay A network protocol that automatically negotiates the highest possible common transmission speed between two devices PAL Phase Alternating Line PAL is the dominant television standard in Europe PAL delivers 625 lines at 50 half frames second Ping Ping is a basic network program used diagnostically to check the status of a network host or device Ping can be used to see if a particular network address IP address or host name is occupied or not or if the host at that address is responding normally Ping can be run from e g the Windows Command prompt or the command line in UNIX Pixel A pixel is one of the many tiny dots
22. points packets can be sent via different routes and do not need to arrive at the destination in the correct order Once the data packets have arrived at the correct destination another protocol Transmission Control Protocol TCP puts them in the right order See also IP Address An IP address is simply an address on an IP network used by a computer device connected to that network IP addresses allow all the connected computers devices to find each other and to pass data back and forth To avoid conflicts each IP address on any given network must be unique An IP address can be assigned as fixed so that it does not change or it can be assigned dynamically and automatically by DHCP An IP address consists of four groups or quads of decimal digits separated by periods e g 130 5 5 25 Different parts of the address represent different things Some part will represent the network number or address and some other part will represent the local machine address See also P Internet Protocol I VOP See VOP JPEG Joint Photographic Experts Group Together with the GIF file format JPEG is an image file type commonly used on the web A JPEG image is a bitmap and usually has the file suffix jpg or jpeg When creating a JPEG image it is possible to configure the level of compression to use As the lowest compression i e the highest quality results in the largest file there is a trade off between image
23. registered within 24 hours after the button is pressed the camera will disconnect from the AVHS service 28 C AXIS M31 VE Series System Options b Always The camera will constantly attempt to connect to the AVHS service over the Internet Once registered the camera will stay connected to the service This option can be used when the camera is already installed and it is not convenient to use the one click installation AXIS Internet Dynamic DNS Service Use the AXIS Internet Dynamic DNS service to assign a host name for easy access to your network camera requires Internet access Click Settings to register the camera with the Axis Internet Dynamic DNS service or to modify the existing settings requires access to the Internet The domain name currently registered at the Axis Internet Dynamic DNS service for your product can at any time be removed For more information please refer to the online hep O Advanced TCP IP Settings DNS Configuration DNS Domain Name Service provides the translation of host names to IP addresses on your network Obtain DNS server address via DHCP Automatically use the DNS server settings provided by the DHCP server Click the View button to see the current settings Use the following DNS server address Enter the desired DNS server by specifying the following Domain name Enter the domain s to search for the host name used by the network cameras Multiple domains can be separate
24. the clock on your computer e Synchronize with NTP Server the camera will obtain the time from an NTP server e Set manually this option allows you to manually set the time and date Note e If using a host name for the NTP server a DNS server must be configured under TCP IP settings See Network gt Basic TCP IP Settings below e To maintain accurate time after a reboot synchronizing time with an NTP server is recommended as the network camera does not have a battery Date amp Time Format Used in Images Specify the formats for the date and time 12h or 24h displayed in the video streams Use the predefined formats or use your own custom date and time formats See Advanced File Naming amp Date Time Formats in the online help for information on how to create your own date and time formats 27 C AXIS M31 VE Series System Options b Network Basic TCP IP Settings AXIS M31 VE Series Network Cameras support both IP version 4 and IP version 6 Both versions may be enabled simultaneously and at least one version must always be enabled When using IPv4 the IP address for the camera can be set automatically via DHCP or a static IP address can be set manually If IPv6 is enabled the network cameras receive an IP address according to the configuration in the network router There are also options for setting up notification of changes in the IP address and for using the AXIS Internet Dynamic DNS Service For more infor
25. the device it is specifically intended for Image compression Image compression minimizes the file size in bytes of an image Two of the most common compressed image formats are JPEG and GIF Interlacing Interlaced video is video captured at 50 pictures known as fields per second of which every 2 consecutive fields at half height are then combined into 1 frame Interlacing was developed many years ago for the analog TV world and is still used widely today It provides good results when viewing motion in standard TV pictures although there is always some degree of distortion in the image To view interlaced video on e g a computer monitor the video must first be de interlaced to produce progressive video which consists of complete images one after the other at 25 frames per second See also Progressive scan IP Internet Protocol The Internet Protocol is a method transmitting data over a network Data to be sent is divided into individual and completely independent packets Each computer or host on the Internet has at least one address that AKIS M31 VE Series Glossary of Terms gt uniguely identifies it from all others and each data packet contains both the sender s address and the receiver s address The Internet Protocol ensures that the data packets all arrive at the intended address As IP is a connectionless protocol which means that there is no established connection between the communication end
26. 14 VE Nocap Network connector Male RJ 45 Ethernet connector for 10BaseT 100BaseTX with 3 meter cable Supports Power over Ethernet AKIS M31 VE Series Accessing the Camera Accessing the Camera To install the AKIS M31 VE Series Network Camera refer to the installation guide supplied with your product The network camera can be used with most standard operating systems and browsers The recommended browser is Microsoft Internet Explorer with Windows Safari with Macintosh and Firefox with other operating systems See Technical Specifications on page 40 and page 43 Notes e view streaming video in Microsoft Internet Explorer set your browser to allow ActiveX controls and install AXIS Media Control AMC on your workstation QuickTime is also supported for viewing H 264 streams e If your computer restricts the use of additional software components the camera can be configured to use a Java applet for viewing Motion JPEG e 264 is licensed technology The network camera includes one viewing client license Installing additional unlicensed copies of the viewing client is prohibited To purchase additional licenses contact your Axis reseller Access from a browser 1 Start a browser Internet Explorer Firefox 2 Enter the IP address or host name of the camera in the Location Address field of your browser To access the camera from a Macintosh computer Mac OSX click on the Bonjour tab and select AXIS M3113 AXIS M3114
27. 262 5 or 312 5 lines interlaced at 60 or 50 Hz to form a complete frame which appears at 30 or 25 Hz In video cameras with a progressive scan each frame is scanned line by line and not interlaced most are also displayed at 30 and 25 Hz Frame rate The frame rate used to describe the frequency at which a video stream is updated is measured in frames per second fps A higher frame rate is advantageous when there is movement in the video stream as it maintains image quality throughout Gain Gain is the amplification factor and the extent to which an analog amplifier boosts the strength of a signal Amplification factors are usually expressed in terms of power The decibel dB is the most common way of quantifying the gain of an amplifier Gateway A gateway is a point in a network that acts as an entry point to another network In a corporate network for 44 example a computer server acting as a gateway often also acts as a proxy server and a firewall server A gateway is often associated with both a router which knows where to direct a given packet of data that arrives at the gateway and a switch which furnishes the actual path in and out of the gateway for a given packet GIF Graphics Interchange Format GIF is one of the most common file formats used for images in web pages There are two versions of the format 87a and 89a Version 89a supports animations i e a short sequence of images within a single GIF file A G
28. IF89a can also be specified for interlaced presentation GOV Group Of VOPs A group of VOPs is the basic unit of an H 264 video stream The GOV contains different types and numbers of VOPs I VOPs P VOPs as determined by the GOV length and GOV structure See also VOP GOV length The GOV length determines the number of images VOPs in the GOV structure See also GOV and VOP GOV structure The GOV structure describes the composition of an H 264 video stream as regards the type of images I VOPs or P VOPs included in the stream and their internal order See also GOV and VOP H 264 Also known as MPEG 4 Part 10 This is the new generation compression standard for digital video H 264 offers higher video resolution than Motion JPEG at the same bit rate and bandwidth or the same quality video at a lower bit rate HTML Hypertext Markup Language HTML is the set of markup symbols or codes inserted in a file intended for display in web browser The markup tells the browser how to display the page s words and images for the user HTTP Hypertext Transfer Protocol HTTP is the set of rules for exchanging files text graphic images sound video and other multimedia files on the web The HTTP protocol runs on top of the TCP IP suite of protocols Hub A network hub is used to connect multiple devices to the network The hub transmits all data to all devices connected to it whereas a switch will only transmit the data to
29. IS M31 VE Series Troubleshooting gt Poor rendering of H 264 images Color depth set incorrectly on clients Set to 16 bit or 32 bit color In the case of blurred text overlays or other rendering problems you may need to enable Advanced Video Rendering from the H 264 tab in the AMC control panel applet Ensure that your graphics card is using the latest device driver The latest drivers can usually be downloaded from the manufacturer s web site Color saturation is different in H 264 and Motion JPEG Modify the settings for your graphics adapter Please see the adapter s documenta tion for more information Lower frame rate than expected Reduce number of applications running on the client computer Limit the number of simultaneous viewers Check with the system administrator that there is enough bandwidth available See also the online help Check in the AMC control panel applet H 264 tab that video processing is not set to Decode only frames Lower the image resolution Why do not get 30 frames per second See the section General performance considerations on page 46 Image degeneration Decrease the GOV length see the online help for more information The Power indicator is not constantly lit Faulty power supply Check that you are using the same indoor power supply that came with the product The Network indicator LEDs are flashing r ed rapidly
30. KIS Media Control AMC Aa AXIS Media Control AMC in Microsoft Internet Explorer in Windows is Audio PTZ Recording the recommended method of accessing live video from the network General Network Snapshot MPEG4 H264 camera AXIS Media Control EB Copyright 2004 2008 Axis Communications AB The AMC control panel can be used to configure various video and audio Version 5 04 settings Please see the AMC user manual included in the tool for more EE information TE Umm Media Control 5417 4 2 Audio Component 21 12 4 The AMC control panel is automatically installed on first use after which Source Filter 2 3 9 2 MPEG 4 Video Decoder 2 0 4 0 be configured H 264 Video Decoder 2 1 11 0 Open the AMC Control Panel from Sa acoder Em e Windows Control Panel from the Start menu e M Alternatively right click the video image in Internet Explorer and click Settings to access the AMC window View License View User s Manual Note The AXIS M31 VE Series does not support audio Cancel Alternative methods of accessing the video stream You can also access video images from the network camera in the following ways e Motion JPEG server push if supported by the client Firefox for example This option maintains an open HTTP con nection to the browser and sends data as and when required for as long as required Still JPEG images in a browser Enter the path http lt ip gt axis cgi jpg image c
31. P header When the marked traffic reaches a network router or switch the DSCP value in the IP header tells the router or switch the type of treatment to apply to this type of traffic for example how much bandwidth to reserve for it Note that DSCP values can be entered in decimal or hex form but saved values are always shown in decimal For more information on Quality of Service please see the Axis support web at www axis com techsup SMTP email Enter the host names or IP addresses and port numbers for your primary and secondary mail servers in the fields provided to enable the sending of notifications and image email messages from the camera to predefined addresses via SMTP If your mail server requires authentication check the box for Use authentication to log in to this server and enter the necessary information See the online help for information SNMP The Simple Network Management Protocol SNMP allows remote management of network devices An SNMP community is the group of devices and management station running SNMP Community names are used to identify groups Depending on the level of security required select the version of SNMP to use The three levels of security are SNMP v1 v2 Select either SNMP V1 that includes no security or SNMP V2c that uses very simple security The community name can be specified as a password for read or read write access to all supported SNMP objects The community is the group of
32. USER S MANUAL AKIS M31 VE Network Camera Series AKIS M3113 VE Network Camera AKIS M3114 VE Network Camera AKIS M3113 VE Nocap Network Camera AKIS M3114 VE Nocap Network Camera AXIS A COMMUNICATIONS AKIS M31 VE Network Camera Series Network Camera User s Manual Notices This manual is intended for administrators and users of the AXIS M31 VE Network Camera Series and is applicable for firmware release 5 12 and later It includes instructions for using and managing the camera on your network Previous experience of networking will be of use when using this product Some knowledge of UNIX or Linux based systems may also be beneficial for developing shell scripts and applications Later versions of this document will be posted to the Axis Website as required See also the product s online help available via the Web based interface Liability Every care has been taken in the preparation of this manual Please inform your local Axis office of any inaccuracies or omissions Axis Communications AB cannot be held responsible for any technical or typographical errors and reserves the right to make changes to the product and manuals without prior notice Axis Communications AB makes no warranty of any kind with regard to the material contained within this document including but not limited to the implied warranties of merchantability and fitness for a particular purpose Axis Communications AB shall not be liable nor responsible
33. ademarks and logos are trademarks or registered trademarks of Sun Microsystems Inc in the United States and other countries Axis Communications AB is independent of Sun Microsystems Inc UPnP is a certification mark of the UPnP Implementers Corporation Support Should you require any technical assistance please contact your Axis reseller If your questions cannot be answered immediately your reseller will forward your queries through the appropriate channels to ensure a rapid response If you are connected to the Internet you can download user documentation and firmware updates find answers to resolved problems in the FAQ database Search by product category or phrases report problems to Axis support by logging in to your private support area visit Axis Support at www axis com techsup AXIS M31 VE Network Camera Series User s Manual Rev 1 0 Copyright Axis Communications AB 2011 May 2011 Part no 40826 AKIS M31 VE Series Table of contents gt Contents Key FU ueste pe ce eh x queri waa eek up peque MWA EGE Deane xr vedo eet 4 OVEWIEWS AA RU Medio aud Bee 5 LEBA au AI AI II UU Sees 6 UNENE AI AWA WI WE tbe AR 6 Acesingi haamini AHA AA tn ha aw tede Meter dre 7 Access trom a DIOWSER ache Pay Soi brigades een UA a desk connie x exa 7 Setting the root password oii ee ee Bogle AG Ds gid ok A SE ee ee p 8 Access fromthe
34. al or external trigger condition for example by motion detection or by an external device such as a door switch or a sensor e Scheduled Event Type An event that runs at a pre programmed time e Action What occurs when the event triggers e g the upload of video images to an FIP server or email notification Event Servers Event Servers are used to receive uploaded image files and or notification messages To set up Event Server connections in your camera go to Setup Events Event Servers and enter the required information for the required server type Server type Purpose Information required Receives uploaded images Descriptive name of your choice FTP Server Network address IP address or host name e User Name and Password Receives notification messages Descriptive name of your choice HTTP Server Receives uploaded images URL IP address or host name e User Name and Password Receives notification messages Descriptive name of your choice TCP Server Network address IP address or host name Port number For details on each setting see the online help available from each web page When the setup is complete the connection can be tested by clicking the Test button the connection test takes approximately 10 seconds Event Types An Event Type describes how and when the camera performs certain actions AXIS a AXIS M3114 Network Camera Basic Setup Video Name
35. al transactions SSL uses public key certificates to verify the identity of the server Subnet subnet mask A subnet is an identifiably separate AKIS M31 VE Series Glossary of Terms gt part of an organization s network Typically a subnet may represent all the machines at one geographic location in one building or on the same local area network LAN Having an organization s network divided into subnets allows it to be connected to the Internet with a single shared network address The subnet mask is the part of the IP address that tells a network router how to find the subnet that the data packet should be delivered to Using a subnet mask saves the router having to handle the entire 32 bit IP address it simply looks at the bits selected by the mask Switch A switch is a network device that connects network segments together and which selects a path for sending a unit of data to its next destination In general a switch is a simpler and faster mechanism than a router which requires knowledge about the network and how to determine the route Some switches include the router function See also Router TCP Transmission Control Protocol TCP is used along with the Internet Protocol IP to transmit data as packets between computers over the network While IP takes care of the actual packet delivery TCP keeps track of the individual packets that the communication e g requested a web page file is divided into and w
36. ask Network Security e Password protection IP address filtering HTTPS encryption digest authentication user access log IEEE 802 1X network access control Supported protocols IPv4 v6 HTTP HTTPS SSL TLS QoS Layer 3 DiffServ FTP SMTP Bonjour UPnP SNMPv1 v2c v3 MIB II DNS DynDNS NTP RTSP RTP TCP UDP IGMP RTCP ICMP DHCP ARP SOCKS etc This product includes software developed by the Open SSL Project for use in the Open SSL Tool kit www openssl org 40 C AXIS M31 VE Series Technical Specifications gt Function group Item Specification System Application Open API for software integration including VAPIX from Axis Integration Programming Communications AXIS Media Control SDK event trigger data in video Interface stream Quality of Service QoS layer 3 DiffServ Model Embedded Linux operating system Available at www axis com AXIS Camera Application Platform from Axis Communications specifications available at www axis com Support for AXIS Video Hosting System AVHS with One Click Camera connection Intelligent Video Video motion detection active tampering alarm Support for AXIS Camera Application Platform enabling installation of additional applications Alarm triggers Intelligent video Alarm events File upload via FTP HTTP and email Notification via email HTTP and TCP Pre and post alarm video b
37. ault router Specify the IP address of the default router gateway used for connecting devices attached to differ ent networks and network segments IPv6 Address Configuration Check the Enable IPv6 box option to enable IPv6 Other settings for IPv6 are configured in the network router Services Enable ARP Ping setting of IP address The IP address can be set using the ARP Ping method which associates the unit s MAC address with an IP address Check this box to enable the service Leave disabled to prevent unintentional resetting of the IP address Notes e ARP Ping service is automatically disabled two minutes after the unit is started or as soon as an IP address is set In order to reset the IP address the camera must be restarted to activate ARP Ping for an additional two minutes e Pinging the unit is still possible when this service is disabled Axis Video Hosting System AVHS AVHS used in conjunction with an AVHS service provides easy and secure Internet access to live and recorded video accessible from any location For more information and help to find a local AVHS Service Provider go to www axis com Enable AVHS Enabled by default if AVHS is not to be used this option can be disabled One click enabled Press the camera s control button see Overview on page 5 to connect to an AVHS service over the Internet Once registered Always is enabled and the camera stays connected to the AVHS service If the camera isn t
38. bit s is often referred to as speed but actually defines the number of bits time unit and not distance time unit Bonjour Also known as zero configuration networking Bonjour enables devices to automatically discover each other on a network without having to enter IP addresses or configure DNS servers Bonjour is a trademark of Apple Computer Inc Broadband In network engineering terms this describes transmission methods where two or more signals share the same carrier In more popular terminology broadband is taken to mean high speed data transmission CCD Charged Coupled Device This light sensitive image 43 device used in many digital cameras is a large integrated circuit that contains hundreds of thousands of photo sites pixels that convert light energy into electronic signals Its size is measured diagonally and can be 1 4 1 3 1 2 or 2 3 CGI Common Gateway Interface A specification for communication between a web server and other CGI programs For example a HTML page that contains a form might use a CGI program to process the form data once it is submitted CIF Common Intermediate Format CIF refers to the analog video resolutions 352x288 pixels PAL and 352x240 pixels NTSC See also Resolution Client Server Client server describes the relationship between two computer programs in which one program the client makes a service request from another program the server which fulfils the re
39. commends that you do not use this function unless you understand the consequences Note that Axis support does not provide assistance for problems with customized scripts For more information please visit the Developer pages at www axis com developer File Upload To use your own files as custom settings upload the files first to the AXIS M31 VE Series Network Camera Browse to select the file Select the User level for the uploaded file When the file is displayed correctly in the text field click the Upload button Plain Config this function is for the advanced user with experience of Axis Network Camera configuration All parameters can be set and modified from this page Help is available from the standard help pages About Here you can find basic information about your network camera You can also view third party software licenses 34 C AXIS M31 VE Series System Options Resetting to Factory Default Settings To reset the camera to the original factory default settings go to the System Options Maintenance web page as described in Maintenance on page 32 or use the Control button on the side of the camera see page 5 as described below Using the Control Button To reset the camera to the factory default settings using the Control Button 1 Disconnect the network cable 2 Press and hold the Control button while reconnecting power 3 Keep the Control button pressed until the Status indicator color changes
40. cording is saved can be specified using the AXIS Media Control toolbar The Set center mode button helps control the camera view clicking the image Note The click in image function will not be available when PTZ control gueue is enabled and Java applet has been selected as default viewer under Live View Layout C AXIS M31 VE Series Video gt Video The network camera provides several image and video stream formats Your requirements and the properties of your network will determine the type you use The Live View page in the network camera provides access to H 264 and Motion JPEG video streams and to the list of available stream profiles Other applications and clients can also access these video streams images directly without going via the Live View page How to stream H 264 This video compression standard makes good use of bandwidth and can provide high quality video streams at less than 1 Mbit s Deciding the combination of protocols and methods to use depends on your viewing requirements and on the properties of your network The available options in AMC are Unicast RTP This unicast method RTP over UDP should be your first consideration for live unicast video especially when it is important to always have an up to date video stream even if some images are dropped RTP over RTSP This unicast method RTP tunneled over RTSP is useful as it is relatively simple to con
41. d by semicolons The host name is always the first part of a Fully Qualified Domain Name for example myserver is the host name in the Fully Qualified Domain Name myserver mycompany com where mycompany com is the Domain name Primary and Secondary DNS servers Enter the IP addresses of the primary and secondary DNS servers Note This is not mandatory with regard to secondary DNS servers NTP Configuration Obtain NTP server address via DHCP Check this radio button to automatically look up and use the NTP server settings as provided by DHCP Click the View button to see the current settings Use the following NTP server address To create manual settings check this radio button and enter the host name or IP address of the NTP server Host Name Configuration The network cameras can be accessed using a host name instead of an IP address The host name is usually the same as the assigned DNS Name Link Local IPv4 Address This is enabled by default and assigns the network cameras an additional IP address for use with UPnP The camera can have both a Link Local IP and a static DHCP supplied IP address at the same time these will not affect each other HTTP and HTTPS The default HTTP HTTPS port numbers 80 and 443 respectively can be changed to any port within the range 1024 65535 This is useful for simple security port mapping for example NAT traversal port mapping for IPv4 A broadband router allows devices on a pri
42. ded the firmware and the existing clients support encryption but need to log in again and be configured to use this functionality User Settings Check the relevant box to enable anonymous viewer login allows any viewer direct access to the Live View page The Enable anonymous PTZ control login option allows anonymous users to join a queue for gaining control of the PTZ controls provided by the AXIS M31 VE Series Network Camera Enable Basic Setup Before using the AXIS M31 VE Series Network Camera there are certain settings that should be made most of which require Administrator access privileges To quickly access these settings use the Basic Setup in the menu All settings are also available from the standard links in the menu Basic Setup is enabled by default but can be disabled and removed from the menu IP Address Filter Enable IP Address Filtering to allow or deny access to the network cameras Once enabled the IP addresses in the list are allowed or denied access according to the choice made in the drop down list Allow Deny the following IP addresses The administrator can add up to 256 IP address entries to the list a single entry can contain multiple IP addresses The users from these IP addresses need to be specified in the user list with the appropriate access rights This is done from Setup System Options gt Security gt Users HTTPS The network cameras support encrypted browsing using HTTPS A self signed certi
43. e is required for the uploaded application If there is an Internet connection Automatic Installation appears in the web page If there is no Internet connection to the camera go to www axis com to acquire a License key file You will need a license code and the device s serial number to receive a license key About Details support for this application To upload an application browse to the package and click Upload Package Installed Applications A list of installed applications with information about the version and the vendor the status of the application running or not running and information about the license if installed Start Stop Start or stop the application Remove To delete an application select it and click Remove Log To generate a log of the application happenings select an application and click Log This log is helpful when requesting support from the application s vendor Note It is recommended that you do not run more than one application at a time Also do not run an application when the motion detection feature is active 20 C AXIS M31 VE Series Events 2 Events e Event Type A set of parameters describing how and when the AXIS 214 PTZ should perform certain actions An event type may result in a single event or it may result in many all depending on how often the conditions governing its behavior are met e Triggered Event Type An event that is activated by a specific intern
44. eam profiles available for quick set up These settings can be adjusted and new customized profiles can be created Each profile has a descriptive name describing its use and purpose The profiles can be accessed from the Live View page e To add a new stream profile click Add to bring up the Stream Profile Settings dialog e Enter a descriptive name for your profile e Choose the form of Video encoding you wish to use from the drop down list H 264 Also known as MPEG 4 Part 10 This is the new generation compression standard for digital video This function offers higher video resolution than Motion JPEG at the same bit rate and bandwidth or the same quality video at a lower bit rate Motion JPEG Delivers a high quality video stream from which individual images can be extracted and saved e Copy an existing stream profile to your system and rename the copy e Modify an existing stream profile based on the light situation and motion to be captured by your camera Highlight the stream profile custom created profiles only you wish to remove then click Remove to remove it from the list 13 M31 VE Series Video Camera Settings This page provides access to the advanced image settings for the AXIS M31 VE Series Network Camera Image Appearance Color level Select an appropriate level by entering a value in the range 0 100 Lower values mean less color saturation whilst the value 100 gives maximum color saturation
45. erver report contains important information about the server and its software as well as a list of the current parameters The Log file is available from Setup System Options Support Logs amp Reports The Log file records events in the unit since the last system restart and can be a useful diagnostic tool when troubleshooting 37 C AXIS M31 VE Series Troubleshooting gt Symptoms Possible Causes an d Remedial Action Problems setting the IP address When using ARP Ping Try installation again The IP address must be set within two minutes after power is applied to the camera Ensure the Ping length is set to 408 See Installation Guide The camera is located on a different subnet If the IP address intended for the camera and the IP address of your computer are located on different subnets you will not be able to set the IP address Contact your network administrator to obtain an appropriate IP address The IP address is being used by another device Disconnect the camera from the network Run the Ping command In a Com mand DOS window type ping and the IP address of the unit If you receive Reply from IP address gt bytes 32 time 10 ms this means that the IP address may already be in use by another device on your network You must obtain a new IP address and reinstall the unit If you see Request timed out this means that the IP address is available for use with your ca
46. ficate can be used until a Certificate Authority issued certificate has been obtained Click the Create self signed Certificate button to install a self signed certificate Although self signed certificates are free and offer some protection true security is only implemented after the installation of a signed certificate issued by a certificate authority A signed certificate can be obtained from an issuing Certificate Authority by clicking the Create Certificate Request button When the signed certificate is returned click the Install signed certificate button to import the certificate The properties of any certificate request currently resident in the camera or installed can also be viewed by clicking the Properties button The HTTPS Connection Policy must also be set in the drop down lists to enable HTTPS in the camera For more information please refer to the online help 26 C AXIS M31 VE Series System Options b Date amp Time Current Server Time Displays the current date and time 24h clock The time can be displayed in 12h clock format in the overlay see below New Server Time Select your time zone from the drop down list If you want the server clock to automatically adjust for daylight savings time select the Automatically adjust for daylight saving time changes option From the Time Mode section select the preferred method to use for setting the time e Synchronize with computer time sets the time from
47. figure firewalls to allow RTSP traffic RTP over RTSP over HTTP This unicast method can be used to traverse firewalls Firewalls are commonly configured to allow the HTTP protocol thus allowing RTP to be tunneled Unicasting is used for video streaming so that there is no video traffic on the network until a client connects and requests the stream Note that there are a maximum of 20 simultaneous unicast connections Multicast RTP This method RTP over UDP should be used for live multicast video The video stream is always up to date even if some images are dropped Multicasting provides the most efficient usage of bandwidth when there are large numbers of cli ents viewing simultaneously A multicast broadcast cannot however pass a network router unless the router is configured to allow this It is not possible to multicast over the Internet for example Note also that all multicast viewers count as one unicast viewer AMC negotiates with the camera to determine the transport protocol to use in the order listed above This order can be changed and the options disabled to suit specific requirements Important H 264 is licensed technology The network camera includes one viewing client license for each technology Installing additional unlicensed copies of the viewing client is prohibited To purchase additional licenses contact your Axis reseller 10 M31 VE Series Video gt A
48. for incidental or consequential damages in connection with the furnishing performance or use of this material Intellectual Property Rights Axis AB has intellectual property rights relating to technology embodied in the product described in this document In particular and without limitation these intellectual property rights may include one or more of the patents listed at http www axis com patent htm and one or more additional patents or pending patent applications in the US and other countries This product contains licensed third party software See the menu item About in the product s user interface for more information This product contains source code copyright Apple Computer Inc under the terms of Apple Public Source License 2 0 see http www opensource apple com apsl The source code is available from http developer apple com darwin projects bonjour Equipment Modifications This equipment must be installed and used in strict accordance with the instructions given in the user documentation This equipment contains no user serviceable components Unauthorized equipment changes or modifications will invalidate all applicable regulatory certifications and approvals Trademark Acknowledgments Apple Boa Bonjour Ethernet Internet Explorer Linux Microsoft Mozilla Netscape Navigator OS 2 Real QuickTime UNIX Windows WWW are registered trademarks of the respective holders Java and all Java based tr
49. ge Action Buttons The Show manual trigger button can be used to manually trigger and stop an event from the Live View page See Events on page 21 Check the Show snapshot button to save a snapshot from the video stream This button is mainly intended for use with browsers other than Internet Explorer or when not using AXIS Media Control AMC to view the video stream AMC for Internet Explorer provides its own snapshot button User Defined Links User defined links can be CGI links or web links Once configured AKIS M3114 Network Camera the link s appear on the Live View page set web link select the Use as web link radio button enter a descriptive name and enter the URL in the field Click Save and the link appears in the Live View page User defined links can be used to issue VAPIX requests For more information on the VAPIX Application Programming Interface API see the Support Network Video Developer pages on the Axis Web site at http www axis com Please use the online help files for more information User defined Link 17 AKIS M31 VE Series PTZ PTZ AXIS a AXIS M3114 Network Camera Live View Setup Help rase Sat p Pan Tilt Zoom Settings Settings Video V Enable digital tz Live View Config Max zoom 1 25 Max resolution 1024x640 r PTZ C Lock to current position PTZ Settings Preset Positions Guard Tou
50. gi e Windows Media Player This requires AMC and the H 264 viewing client to be installed The paths that can be used are listed below in the order of preference e Unicast via RTP axrtpu lt ip gt axis media media amp videocodec lt codec gt e Unicast via RTSP axrtsp lt ip gt axis media media amp videocodec lt codec gt e Unicast via RTSP tunnelled via HTTP axrtsphttp ip axis media media amp videocodec codec e Multicast axrtpm ip axis media media amp videocodec codec e To access the video stream from QuickTime the following paths can be used e rtsp ip axis media media amp videocodec codec e rtsp lt ip gt axis media media 3gp videocodec lt codec gt Notes e The network camera supports QuickTime 6 5 1 and later e QuickTime adds latency to the video stream up to 3 seconds e t may be possible to use other players to view the H 264 stream using the paths above although Axis does not guarantee this e ip IP address e codec h264 The default codec is H 264 11 AKIS M31 VE Series Video Video Stream AXIS a AXIS M3114 Network Camera Live View Setup Help The video stream settings appear under three tabs Basic Setup Video Stream Settings vvideo Image 264 MJPEG Video Stream Image Appearance Image Stream Profiles Resolution 1280x800 16 10 pixels Digital PTZ Disabled H piae 29 Compres
51. he field provided If a router is not manually specified the network cameras automatically search for NAT routers on your network If more than one router is found the default router is selected Alternative HTTP port select this option to manually define an external HTTP port Enter the port number in the field provided If no port is entered here a port number is automatically selected when NAT traversal is enabled Notes e An alternative HTTP port can be used be active even if NAT traversal is disabled This is useful if your NAT router does not support UPnP and you need to manually configure port forwarding in the NAT router e If you attempt to manually enter a port that is already in use another available port is automatically selected e When the port is selected automatically it is displayed in this field To change this enter a new port number and click Save FTP The FTP server running in the network cameras enables the upload of new firmware and user applications Check the box to enable the service RTSP The RTSP protocol allows a connecting client to start an H 264 stream Check the box to enable the server and enter the RTSP port number to use The default setting is 554 Note that H 264 video streams will not be available if this service is not enabled SOCKS SOCKS is a networking proxy protocol The Axis network camera can be configured to use a SOCKS server to reach networks on the other side of a firewall proxy se
52. hen all packets have arrived at their destination it reassembles them to re form the complete file TCP is a connection oriented protocol which means that a connection is established between the two end points and is maintained until the data has been successfully exchanged between the communicating applications Telnet Telnet is a simple method with which to access another network device e g a computer The HTTP protocol and the FTP protocols allow you to request specific files from remote computers but do not allow you logon as a user of that computer With Telnet you log on as a regular user with whatever privileges you may have been granted for specific applications and data residing on that computer UDP User Datagram Protocol UDP is a communications protocol that offers limited service for exchanging data in a network that uses the Internet Protocol IP UDP is an alternative to the Transmission Control Protocol TCP The advantage of UDP is that it is not required to deliver all data and may drop network packets when there is e g network congestion This is suitable for live video as there is no point in re transmitting old information that will not be displayed anyway Unicast Communication between a single sender and a single receiver over a network A new connection is established for each new user URL Uniform Resource Locator An address on the network Varifocal lens A varifocal lens provides a wide
53. icture on the screen but instead show them progressively on one line at a time in perfect order i e 1 2 3 4 5 6 7 etc so there is virtually no flickering effect In a surveillance application this can be critical when viewing detail within a moving image Such as a person running A high quality monitor is required to get the best from progressive scan See also nterlacing Protocol A special set of rules governing how two entities will communicate Protocols are found at many levels of communication and there are hardware protocols and software protocols Proxy server In an organization that uses the Internet a proxy server acts as an intermediary between a workstation user and the Internet This provides security administrative control and a caching service Any proxy server associated with a gateway server or part of a gateway server effectively separates the organization s network from the outside network and the local firewall It is the firewall server that protects the network against outside intrusion A proxy server receives requests for Internet services such as web page requests from many users If the proxy server is also a cache server it looks in its local cache of previously downloaded web pages If it finds the page it is returned to the user without forwarding the request to the Internet If the page is not in the cache the proxy server acting as a client on behalf of the user uses one of its own
54. le combination Browser Viewer Description AMC Recommended viewer in Windows Internet Explorer H 264 Motion JPEG QuickTime H 264 Java applet A slower imaging alternative to AMC Requires one of the following installed on the Windows client Internet Explorer e JVM J2SE 1 4 2 or higher e JRE J2SE 5 0 or higher Still image Displays still images only Hit the Refresh button in your browser to view a new image Server Push Recommended viewer for other browsers Motion JPEG QuickTime H 264 Other browsers Java applet A slower imaging alternative to Server Push Motion JPEG only Still image Displays still images only Hit the Refresh button in your browser to view a new image 16 C AXIS M31 VE Series Video Viewer Settings Check the Show viewer toolbar box to display the AXIS Media Control AMC or the QuickTime viewer toolbar under the video image in your browser The administrator can disable the installation of the H 264 decoder included with AMC This is used to prevent the installation of unlicensed copies Further decoder licenses can be purchased from your Axis dealer The Show crosshair in PTZ joystick mode shows up a cross that indicates the center of the image when viewing the video stream in PTZ joystick mode You can set the PTZ mode to joystick Check the Use PTZ joystick mode as default option Check the Enable recording button to enable recording from the Live View pa
55. lows you to set a fixed Target bit rate that consumes a predictable amount of bandwidth As the bit rate would usually need to increase for increased image activity but in this case cannot the frame rate and image quality are affected negatively To partly compensate for this it is possible to prioritize either the frame rate or the image quality whenever the bit rate needs to be increased Not setting a priority means the frame rate and image quality are equally affected Note To determine a reasonable bit rate go to Setup gt Video gt Video Stream gt Image check the Include text checkbox and enter the code b in the Include text field The current bit rate is displayed as a text overlay on the Live View page To view the image stream while configuring the GOV settings and Bit rate control select Open under Preview MJPEG Sometimes the image size is large due to low light or complex scenery Adjusting the Maximum frame size helps to control the bandwidth and storage used by the Motion JPEG video stream in these situations An Unlimited frame size provides consistently good image quality at the expense of increased bandwidth and storage usage during low light Limiting the frame size optimizes bandwidth and storage usage but may give poor image quality To prevent increased bandwidth and storage usage the maximum frame size should be set to an optimal value See Preview on page 12 Stream Profiles There are four pre programmed str
56. mation on setting the IP address please see the online help i Network Settings Click the View button for an overview of the IP configuration of the network camera IPv4 Address Configuration Check the Enable IPv4 box option to enable IPv4 Obtain IP address via DHCP Dynamic Host Configuration Protocol DHCP is a protocol that lets network administrators centrally manage and automate the assignment of IP addresses on a network DHCP is enabled by default Although a DHCP server is mostly used to set an IP address dynamically it is also possible to use it to set a static known IP address for a particular MAC address Note DHCP should only be enabled if your DHCP server can update a DNS server which then allows you to access the AXIS M31 VE Series Network Camera by name host name If DHCP is enabled and you cannot access the unit run AXIS IP Utility to search the network for connected Axis products or reset the network camera to factory default settings and then perform the installation again Use the following IP address To use a static IP address for the AXIS M31 VE Series Network Camera check the radio button and then make the following settings e address Specify a unique IP address for your AXIS M31 VE Series Network Camera To check if the IP address you intend to use is available or not click the Test button e Subnet mask Specify the mask for the subnet the AXIS M31 VE Series Network Camera is located on e Def
57. mera In this case check all cabling and reinstall the unit Possible IP address conflict with another device on the same subnet The static IP address in the camera is used before the DHCP server sets a a dynamic address This means that if the same default static IP address is used by another device there may be problems accessing the camera To avoid this set the static IP address to 0 0 0 0 The camera cannot be accessed from a browser The IP address has been changed by DHCP If the camera and client are on the same network Run AXIS IP Utility to locate the camera Identify the camera using its model or serial number Alternatively 1 Move the camera to an isolated network or to one with no DHCP or BOOTP server Set the IP address again using the AXIS IP Utility see the Installation Guide or the ARP Ping commands 2 Access the unit and disable DHCP in the TCP IP settings Return the unit to the main network The unit now has a fixed IP address that will not change 3 As an alternative to 2 if dynamic IP address via DHCP or BOOTP is required select the required service and then configure IP address change notification from the net work settings Return the unit to the main network The unit now has a dynamic IP address but will notify you if the address changes Other networking problems Test the network cable by connecting it to another network device then Ping that device from your workstation See instruc
58. n seconds or minutes in the Guard Tour Setup window You can also decide the order in which you will view these presets or you can choose a Random view order in this same window Advanced The Control Settings enable managing the different controls provided for PTZ The Panel Shortcut Command Buttons are controls for creating and saving Panel Shortcut Command Buttons These buttons provide direct access to various built in auxiliary commands provided by the PTZ driver The buttons are displayed in the PTZ Panel which can be viewed in the Live View page by clicking the Ctrl panel button 19 C AXIS M31 VE Series Applications b Applications AXISA AXIS M3114 Network Camera Live View Setup Help jies Application Packages Upload Application Video Select package file to upload Browse and click Upload Package up to ema View Config Installed Applications Application Version Vendor Status License installed gt PTZ ie Applications Packages Events gt System Options About Stat stop JC Remove J tes The Applications feature allows you to upload third party applications for use on this device Listed under Applications Packages are the applications that have already been installed Click on the name to view the menu options Settings License and About Settings This depends on the application License Once uploaded some applications need a license to run and a license cod
59. n small objects in the video image by setting the object size level to high e Use several small Motion Detection windows rather than one large window if triggers on small movements or objects are desired e To reduce the number of triggers if there is a lot of movement during a short period of time select a high history level e only detect flashing light select low sensitivity In other cases a high sensitivity level is recommended 25 C AXIS M31 VE Series System Options b System Options Security Users User access control is enabled by default An administrator can set up other users by giving them user names and passwords It is also possible to allow anonymous viewer login which means that anybody may access the Live View page as described below The user list displays the authorized users and user groups levels Viewer Provides the lowest level of access which only allows access to the Live View page Operator An operator can view the Live View page create and modify events and adjust certain other settings Operators have no access to System Options Administrator An administrator has unrestricted access to all menus for configuration and can determine the registration of all other users HTTP RTSP Password Settings Select the type of password You may need to allow unencrypted passwords if there are viewing clients that do not support encryption or if you recently upgra
60. network cable with an RJ 45 connector Image sensor 1 4 progressive scan RGB CMOS Lens AXIS M3113 VE 2 9 mm F2 0 Horizontal angle of view 66 Vertical angle of view 48 Diagonal angle of view 84 e AXIS M3114 VE 2 9 mm F2 0 Horizontal angle of view 80 Vertical angle of view 48 Diagonal angle of view 100 Light sensitivity 1 100 000 lux F2 0 Shutter time 1 24 500 s to 1 6 s Video Pan Tilt Zoom Video compression Digital PTZ preset positions guard tour Pan 30 Tilt 0 65 rotation 180 Motion JPEG H 264 Baseline profile Resolutions AXIS M3113 VE 800x600 to 160x90 AXIS M3114 VE 1280x800 to 160x90 1440x900 1 3 MP scaled resolution available via VAPIX Frame rate H 264 30 fps in all resolutions Frame rate Motion JPEG 30 fps in all resolutions Video streaming Multi stream H 264 and Motion JPEG H 264 Motion JPEG 1 stream in resolution and frame rate specified above more streams if identical or limited in frame rate resolution Controllable frame rate and bandwidth VBR CBR H 264 Image settings Compression color brightness sharpness contrast white balance exposure control exposure zones backlight compensation wide dynamic range dynamic contrast fine tuning of behavior at low light mirroring of images e Rotation 0 90 180 270 including Corridor FormatTM Text and image overlay privacy m
61. o You will need administrator rights on the computer to do this Access from the Internet Create Certificate Secure configuration of the root password via HTTPS requires a self signed certificate Create self signed certificate Configure Root Password User name root Confirm password Password OK The password for the pre configured administrator root must be changed before the product can be used If the password for root is lost the product must be reset to the factory default settings by pressing the button located in the product s casing Please see the user documentation for more information Once connected the camera is accessible on your local network LAN To access the camera from the Internet you must configure your broadband router to allow incoming data traffic to the camera To do this enable the NAT traversal feature which will attempt to automatically configure the router to allow access to the camera You enable this feature from Setup System Options Network TCP IP Advanced in your web interface For more information please see NAT traversal port mapping for IPv4 on page 29 See also the AXIS Internet Dynamic DNS Service at www axiscam net For Technical notes on this and other topics visit the Axis Support web at www axis com techsup C AXIS M31 VE Series Accessing the Camera The Live View page How you customize the Live View page determines which buttons are visible No
62. o links to the proper Setup page to conveniently make adjustments in the camera s settings 33 C AXIS M31 VE Series System Options b Logs Reports AXISA AXIS M3114 Network Camera Live View Setup Help 1 z Basic Setup Logs amp Reports When contacting Axis support please be sure to provide a valid c Iss a seer pn uve inihi s pen oc Server Report with your query The Access Log is automatically ive view cong ERE UNES included in the server report ka Applications Events Information the Server Report and Parameter List may prove WAA m gt Security ist The unit s s and their current settings useful when troubleshooting a problem or when contacting the Axis Eois support web Maintenance EEEE DER Shirt Support Support Overview sy ew e System Log Provides information about system events Information Configuration advanced e Access Log By default the Access Log lists all failed attempts to access the camera but can be configured to list all connections to the camera whether successful or not Go to Support gt Logs amp Reports gt Configuration and select the desired level of information from the list See Configuration From the drop down lists select the level of information to be added to the System Log and Access Log files and the permitted size of the log files on page 34 for mo
63. on Enable this option if a bright spot of light for example a light bulb causes other areas in the image to appear too dark Exposure zones This setting determines which part of the image is used to calculate the exposure Exposure priority This defines the balance between image quality and the frame rate When Motion is prioritized motion blur is minimized but the image quality may be reduced with a higher frame rate A prioritized Low noise will provide better image quality with a lower frame rate View Image Settings Save and click View to view the video stream with the current configuration Overlay Image An overlay image is a static image superimposed over the video image An overlay can be used to provide extra information or to mask a part of the video image To use an overlay image in the AXIS M31 VE Series Network Camera it must be selected from the drop down list of available images The overlay a logo for example is then displayed in the video image To use your own image first upload it to the AXIS M31 VE Series Network Camera To do this enter the name of the file in the field provided or click the Browse button locate and click the Upload button Image Overlay Placement To place the overlay image at specific coordinates in the live view image check Include overlay image at the coordinates and enter the X and Y coordinates Click View to view the overlay image in the video stream Once satisfied click Save
64. onmental conditions C AXIS M31 VE Series Key features 2 Overview LED indicators 180 mark top of image Lens holder Optic mount Optic holder Use screws here to mount camera to mounting surface AXIS M31 VE Weather shield YA Adaptor 4 Ethernet cable cover tool Hole for mounting camera on stand Lens tool Black rubber side for focus adjustment Ee B Transparent side for image adjustment Cable lids Lens tool for adjusting image Lens tool for adjusting focus V UD ip Rm C AXIS M31 VE Series Key features LED indicators LED Color Indication Network Green Steady for connection to a 100 Mbit s network Flashes for network activity Amber Steady for connection to 10 Mbit s network Flashes for network activity Unlit No network connection Status Green Steady green for normal operation Note The Status LED can be configured to be unlit during normal operation or to flash only when the camera is accessed To configure go to Setup gt System Options gt LED settings See the online help files for more information Amber Steady during startup during reset to factory default or when restoring settings Red Slow flash for failed upgrade Power Green Normal operation Amber Flashes green amber during firmware upgrade Unit connectors AXIS M3113 VE AXIS M3114 VE AXIS M3113 VE Nocap AXIS M31
65. quality and file size kbit s kilobits per second A measure of the bit rate i e the rate at which bits are passing a given point See also Bit rate LAN Local Area Network A LAN is a group of computers and associated devices that typically share common resources within a limited geographical area Linux Linux is an open source operating system within the UNIX family Because of its robustness and availability Linux has won popularity in the open source community and among commercial application developers MAC address Media Access Control address A MAC address is a unique identifier associated with a piece of networking equipment or more specifically its interface with the network For example the network card in a computer has its own MAC address Manual iris This is the opposite to an autoiris i e the camera iris must be adjusted manually to regulate the amount of light allowed to reach the image sensor Mbit s Megabits per second A measure of the bit rate i e the rate at which bits are passing a given point Commonly used to give the speed of a network A LAN might run at 10 or 100 Mbit s See also Bit rate 45 Monitor A monitor is very similar to a standard television set but lacks the electronics to pick up regular television signals Motion JPEG Motion JPEG is a simple compression decompression technique for networked video Latency is low and image quality is guaranteed regardless
66. quest Typically multiple client programs share the services of a common server program A web browser is a client program that requests services the sending of web pages or files from a web server CMOS Complementary Metal Oxide Semiconductor A CMOS is a widely used type of semiconductor that uses both negative and positive circuits Since only one of the circuit types is on at any given time CMOS chips require less power than chips using just one type of transistor CMOS image sensors also allow processing circuits to be included on the same chip an advantage not possible with CCD sensors which are also much more expensive to produce Codec In communications engineering a codec is usually a coder decoder Codecs are used in integrated circuits or chips that convert e g analog video signals into a digital format for transmission The codec also converts received digital signals back into analog format A codec uses analog to digital conversion and digital to analog conversion in the same chip Codec can also mean compression decompression in which case it is generally taken to mean an algorithm or computer program for reducing the size of large files and programs Compression See mage compression DC Iris Autoiris This special type of iris is electrically controlled by the camera to automatically regulate the amount of light allowed to enter DHCP Dynamic Host Configuration Protocol DHCP is a protocol that lets
67. r gt Advanced Up Applications Events Instructions Event Servers Event Types Camera Tampering Motion Detection gt system Options Playing Motion JPEG PAN Left Right About ZOOM Wide gt Tele Ctrl panel Zoom out to overview image Under Pan Tilt Zoom Settings you can enable digital PTZ and create the PTZ preset positions Check the Enable digital PTZ box and click Save to enable digital pan tilt zoom and PTZ controls in Live View Max zoom Set the maximum possible zoom rate in Live View Note that by increasing the maximum zoom rate you will be decreasing the maximum possible resolution in the Live View Image Preset Positions AXIS a AXIS M3114 Network Camera Live View Setup Help Preset Positions T Preset Position Setup Vide Current position gt Live View Config PTZ Use current position as Home gt Basic Setup PTZ Settings Preset Positions Add Guard Tour gt Advanced Available positions Applications Home v Go to Remove vEvents Instructions Event Servers Event Types Return to home after Camera Tampering P Motion Detection 30 0 300 seconds disabled System Options Save E P Video Down About Zoom MI Zoom wide crosshair PAN Left Right Home ZOOM Wide Tele Ctrl panel Zoom out to overview image A preset position is a pre defined camera view that
68. rading the firmware 1 Save the firmware file to your computer The latest AXIS Ai techs Coraes scence ease cece version of the firmware is available free of charge from NE Server Maintenance the Axis website at www axis com techsup Maintain Server 2 Go to Setup gt System Options gt Server Maintenance in suive view contig UM the camera s web pages ex gt cabins Default Resets all parameters to the original factory settings 3 In the Upgrade Server section browse to the desired dis Pe Events Upgrade the AXIS M3114 with the latest firmware and cick ct power to the unit during the upgrade The unit restarts upgrade has completed 1 10 minutes firmware file on your computer Click Upgrade System Options Specify the fir Security Network Notes LED Maintenance Support Advanced e After starting the upgrade process always wait at least 5 10 minutes before restarting the camera even if you suspect the upgrade has failed Your dealer reserves the right to charge for any repair attributable to faulty upgrading by the user e The AXIS Camera Management software tool can be used for multiple upgrades Please see the Axis website at www axis com for more information About Emergency Recovery Procedure If power or the network connection to the camera is lost during the upgrade the process fails and the unit becomes unresponsive A flashing red Status LED indicates a
69. radio button option and enter a value 1 30 fps in the field Text Overlay Settings Use these settings to include text date and time as overlay Click for information available options AKIS M3114 Network Camera Live View Setup Help Text alr AXIS 2009 05 06 06448 date amp time Preview overlay For a preview of the image before saving select the Video Format and click Open When satisfied with the settings click Save To view the image while configuring the settings and to check how many pixels are used in an area of the image choose a Video format and click Open Pixel Counter The pixel counter is useful in situations where there is a requirement that the image is a certain size for example face recognition To set the size of the rectangle enter the number of pixels to show and click Apply Check Show pixel counter to enable the box in the image 12 M31 VE Series Video gt H 264 GOV Settings The GOV structure describes the composition of the video stream and setting the GOV length to a higher value saves considerably on bandwidth but may have an adverse effect on image guality Bit Rate Control The bit rate can be set as Variable Bit Rate VBR or Constant Bit Rate CBR VBR adjusts the bit rate according to the image complexity using more bandwidth for increased activity in the image and less for lower activity in the monitored area CBR al
70. range of focal lengths as opposed to a lens with a fixed focal length which only provides one VPN Virtual Private Network This creates a secure tunnel between the points within the VPN Only devices with the correct key will be able to work within the VPN The VPN network can be within a company LAN Local Area Network but different sites can also be connected over the Internet in a secure way One common use for VPN is for connecting a 47 remote computer to the corporate network via e g a direct phone line or via the Internet VOP Video Object Plane A VOP is an image frame in an H 264 video stream There are several types of VOP An I VOP is complete image frame A P VOP codes the differences between images as long as it is more efficient to do so Otherwise it codes the whole image which may also be a completely new image WAN Wide Area Network Similar to a LAN but on a larger geographical scale Web server A web server is a program which allows web browsers to retrieve files from computers connected to the Internet The web server listens for requests from web browsers and upon receiving a request for a file sends it back to the browser The primary function of a web server is to serve pages to other remote computers consequently it needs to be installed on a computer that is permanently connected to the Internet It also controls access to the server whilst monitoring and logging server acce
71. re information The Access Log is useful for various purposes such as tracking all access to the camera simple web attraction tracking system analysis and troubleshooting About e Server Report Provides information about the server status and should always be included when requesting support e Parameter List Shows the unit s parameters and their current settings e Connection List Lists all clients that are currently accessing video It is also used for system analysis and troubleshooting e Crash Report Gives detailed information about the server s internal status Configuration From the drop down lists select the level of information to be added to the System Log and Access Log files and the permitted size of the log files The default information level for the Access Log is set to Critical amp Warnings i e failed connections However in an error situation and when requesting support set it to the highest information level Critical amp Warnings amp Info For the Log Level for Email select from the drop down list the level of information to send as email and enter the destination email address Advanced Scripting is an advanced function that enables you to customize and use scripts This function is a very powerful tool Caution Improper use may cause unexpected behavior or even cause loss of contact with the unit If a script does cause problems reset the unit to its factory default settings Axis re
72. rs that is at least 16 bit Using only 16 or 256 colors will produce dithering artifacts in the image Overlay Privacy mask is not displayed Incorrect size or location of overlay or privacy mask Browser freezes Netscape 7 x or Firefox 1 4 or later can sometimes freeze on a slow computer The overlay or privacy mask may have been positioned incorrectly or may be too large Refer to Overlay Image Requirements and Limitations in the online help for more information Lower the image resolution Problems uploading files Limited space There is only limited space available for the upload of your own files Try deleting existing files to free up space Motion Detection triggers unexpectedly Changes in luminance Motion detection is based on changes in luminance in the image This means that if there are sudden changes in the lighting motion detection may be triggered mistak enly Lower the sensitivity setting to avoid problems with luminance For further assistance please contact your reseller or see the support pages on the Axis website at www axis com techsup 39 C AXIS M31 VE Series Technical Specifications Technical Specifications Function group Item Specification Camera Models AXIS M3113 VE SVGA with weather shield AXIS M3114 VE 1 MP HDTV 720p with weather shield Nocap as suffix specifies models without weather shield Includes a 3 m 9 8 ft
73. rver This functionality is useful if the network camera is located on a local network behind a firewall and notifications uploads alarms and such need to be sent to a destination outside the local network such as the Internet See the online help for information 30 C AXIS M31 VE Series System Options b QoS Quality of Service Quality of Service QoS guarantees a certain level of a specified resource to selected traffic on a network Quality can be defined as a maintained level of bandwidth low latency and no packet losses The main benefits of a QoS aware network can be summarized as e The ability to prioritize traffic and thus allow critical flows to be served before flows with lesser priority e Greater reliability in the network thanks to the control of the amount of bandwidth an application may use and thus control over bandwidth races between applications The QoS in Axis network video products marks the data packets for various types of network traffic originating from the product This makes it possible for network routers and switches to reserve a fixed amount of bandwidth for these types of traffic The network cameras mark the following types of traffic video e event alarm e management network traffic QoS Settings For each type of network traffic supported by your Axis network video product enter a DSCP Differentiated Services Codepoint value This value is used to mark the traffic s I
74. sion so 0 100 verlay Image 264 Mask Mirror image otate image degrees e MJPEG sisya Visi ili eee Maximum frame rate dur Unlimited Image Applications Limited to 1 30 fps per viewer Overlay Settings oves Indude overlay image atthe coordinates x 0 0 v o 0 Image Appea rance System Options Indude date Indude time About Indude text x Text color white v Text background color black v Use these settings to modify the image resolution Phoca tavt datajtine at LEE of mage and compression Changing the compression level affects the image quality and the bandwidth the lower the compression the higher the image quality Preview AM with higher bandwidth requirements View image stream while configuring Video format MJPEG YA save JO nem Mirroring Mirroring is the horizontal flipping of an image that gives you another image perspective This is a useful function when you need a direct view of the image for example in ATMs and door phones Define mirroring settings before defining parameters for privacy masks and motion detection Rotate image The image can be rotated by selecting one of the available values See the online help files for more information Video Stream You can limit the frame rate allowed to each viewer to avoid bandwidth problems on the network Select the Unlimited radio button option to allow the highest available frame rate or select the Limited to
75. ss statistics Zoom lens A zoom lens can be moved zoomed to enlarge the view of an object to show more detail A Action Buttons 9 16 Administrator 12 Alarm 21 AMC 7 11 ARP Ping 25 Axis Media Control 11 B Bit Rate 13 Bonjour 7 29 bonjour 29 Buffer Size 19 Buffers 19 C Camera tampering 20 Control Button 31 D Date amp Time 23 Default Viewer 15 DNS Configuration 26 DNS Server 26 Domain Name 26 E Emergency Recovery 32 Enable ARP Ping 25 Event Servers 18 Events 18 F FTP Server 18 G GOV Settings 12 H H 264 12 Host Name 26 HTTP Server 18 HTTPS 23 26 IP Address Filtering 23 L Live View 9 Live View Config 15 Logs amp Reports 29 M Motion Detection 21 48 AXIS M31 VE Series Index AXIS M31 VE Series Index N NAT traversal 8 26 Network Settings 25 NTP Server 24 Port Status 22 Post trigger Buffer 19 Pre trigger Buffer 19 Q QoS Quality of Service 27 QuickTime 11 15 R Recovery 32 S Scheduled Event 20 Security 23 Server Time 24 SNMP 28 Support 29 System Options 23 T TCP Server 18 TCP IP Settings 25 Time Mode 24 Troubleshooting 32 U Upgrade Server 29 UPnP 26 28 Users 23 V Video Stream 12 W WDR 14 49
76. t all the buttons described below will show up unless configured to do so General controls Stream profile The Stream Profile drop down list allows you to select a customized or pre programmed stream pro Motion PEG on the Live View page Stream profiles are configured under Video gt Stream Profiles The Action buttons can trigger an event directly from the Live View page These are enabled under Setup gt Live View Config gt Layout Snapshot Snapshot button saves a snapshot of the video image on display Right click on the video image to save it in JPEG format on your computer This button is primarily intended for use when the AMC viewer toolbar is not available AXIS Media Control toolbar The AMC viewer toolbar AXIS Media Control is available in Microsoft Internet Explorer only See AXIS Media Control AMC on page 11 for more information AMC displays the following buttons The Play button connects to the Axis product and starts playing a media stream The Stop button stops the video stream being played The Snapshot button takes a snapshot of the current image The location where the image is saved can be specified using the AXIS Media Control AMC Click the View full screen button and the video image will fill the entire screen Press Esc Escape on the computer keyboard to cancel full screen view 0000 The Record button is used to record the current video stream The location where the re
77. t one of the following options Configure Included Windows or Configure Excluded Windows 3 Click on New against Windows Name and enter a descriptive name in the field below 4 Adjust the size drag the bottom right hand corner and position click on the text at the top and drag to the desired position of the active window 5 Adjust the Object Size History and Sensitivity profile sliders see table below for details Any detected motion within an active window is then indicated by red peaks in the Activity window the active window has a red frame 6 Click Save To exclude parts of the Include window select the Exclude option and position the Exclude window as required within the Include window Please see the online help for descriptions of each available option 24 AXIS M31 VE Series Events Object Size History Sensitivity High level Only very large objects trigger motion detec tion An object that appears in the region will trigger the motion detection for a long period Ordinary colored objects on ordinary backgrounds will trigger the motion detection Low level Even very small objects trigger motion detec tion An object that appears in the region will trigger motion detection for only a very short period Only very bright objects on a dark background trigger motion detection Default value Low High High Tips Avoid triggering o
78. t the When Activated parameters what the camera would do at the specified time for example send uploaded images to an e mail address 6 Click OK to save the Event in the Event Types list oes S Please see the online help for descriptions of each available option Camera Tampering The camera tampering application generates an alarm whenever the camera is repositioned or when the lens is covered sprayed or severely defocused You must create an event see How to set up a triggered event on page 22 for the camera to send an alarm Settings The Minimum duration parameter sets the minimum tampering period that is an alarm will not be triggered until this period has lapsed even if the tampering conditions are otherwise met This can help prevent false alarms for known conditions that affect the image If the camera lens is sprayed or covered so that the camera live view becomes dark it will not be possible to distinguish this situation from other situations where the same effect is seen such as when lighting conditions change When the Alarm for dark images parameter is enabled alarms are generated for all cases where the lights are either dimmed or turned off or if the lens is sprayed covered or rendered severely out of focus If not enabled no alarm will be sent After you define these settings click Save AXIS AXIS M3114 Network Camera Live View Setup Help i Bade Sutip Camera Tampering Settings
79. th H 264 Motion JPEG will be shown with AMC in Windows Internet Explorer and with server push in other browsers Events Viewer Settings Show viewer toolbar System Options Enable H 264 decoder installation About V Show crosshair in PTZ joystick mode Use PTZ joystick mode as default Enable recording button Not applicable to AMC ActiveX Action Buttons Show manual trigger button Show snapshot button User Defined Links Show custom link 1 Use as cgilink web link Name Custom link 1 URL https Show custom link 2 Use as cgilink web link Name Custom link 2 URL httpi Show custom link 3 Use as cgilink web link Name Custom link 3 URL Show custom link 4 Use as cgilink web link Name Customlink4 URL 00 Stream Profile From the Stream Profile drop down list select the stream profile to be used for the Live View page The stream profiles listed are the standard ones as well as those created under Video gt Stream Profiles See the online help files on this page for more information Default Viewer From the drop down lists select the default method for viewing video images for your browser The camera attempts to show the video images in the selected video format and viewer If this is not possible the camera overrides the settings and selects the best availab
80. that make up a digital image The color and intensity of each pixel represents a tiny area of the complete image PoE Power over Ethernet Power over Ethernet provides power to a network device via the same cable as used for the network connection This is very useful for IP Surveillance and remote monitoring applications in places where it may be too impractical or expensive to power the device from a power outlet PPP Point to Point Protocol A protocol that uses a serial interface for communication between two network devices For example a PC connected by a phone line to a server PPTP Point to Point Tunneling Protocol A protocol set of communication rules that allows corporations to extend their own corporate network through private tunnels over the public Internet In this way a corporation can effectively use a WAN Wide Area Network as a large single LAN Local Area Network This kind of interconnection is known as a virtual private network VPN Pre post alarm images The images from immediately before and after an alarm These images are stored in a buffer for later AKIS M31 VE Series Glossary of Terms gt retrieval Progressive scan Progressive scan as opposed to interlaced video scans the entire picture line by line every sixteenth of a second In other words captured images are not split into separate fields as in interlaced scanning Computer monitors do not need interlace to show the p
81. the online help Set the Respond to Trigger parameters to define when the event is active for example after office hours Select the trigger alternative from the Triggered by drop down list Set the When Triggered parameters that is what the camera will do if motion is detected for example upload images to an FTP server or send an e mail notification 7 Click OK to save the event in the Event Types list Please see the online help for descriptions of each available option E Note Up to 10 event types can be configured in the camera and up to three of these can be configured to upload images File names can be formatted according to specific requirements See File Naming amp Date Time Formats in the online help Q Pre trigger and Post trigger buffers This function is useful when checking to see what happened immediately before and or after a trigger for example 30 seconds before and or after a door was opened Check the Save stream checkbox under Event Types gt Add Triggered gt When Triggered to view options All uploaded images are JPEG images Include pre trigger buffer images stored internally in the server from the time immediately preceding the trigger This option appears when you check the Save stream checkbox under Event Types Add Triggered When Triggered Check the box to enable the pre trigger buffer enter the desired length of time and specify the required image frequency
82. tions above Camera is accessible locally but not exter nally Broadband router configuration Firewall protection Default routers required To configure your broadband router to allow incoming data traffic to the camera enable the NAT traversal feature which will attempt to automatically configure the router to allow access to the camera This is enabled from Setup System Options Network TCP IP Advanced Check the Internet firewall with your system administrator Check if you need to configure the default router settings Problems with the H 264 format No H 264 displayed in the client Check that the correct network interface is selected in the AMC control panel applet network tab Check that the relevant H 264 connection methods are enabled in the AMC control panel applet network tab In the AMC control applet select the H 264 tab and click the button Set to default H 264 decoder No multicast H 264 displayed in the cli ent Check with your network administrator that the multicast addresses used by the camera are valid for your network Check with your network administrator if there is a firewall preventing viewing Multicast H 264 only accessible by local clients Check if your router supports multicasting or if the router settings between the cli ent and the server need to be configured The TTL Time To Live value may need to be increased 38 AK
83. to amber this may take up to 15 seconds 4 Release the Control button 5 When the Status indicator changes to green which may take up to 1 minute the process is complete and the camera has been reset The unit now has the default IP address 192 168 0 90 Note For other methods of setting the IP address please refer to the product s Installation Guide that accompanies the product or download a copy from www axis com 35 C AXIS M31 VE Series Troubleshooting Troubleshooting Checking the Firmware Firmware is software that determines the functionality of the network cameras One of your first actions when troubleshooting a problem should be to check the current firmware version The latest version may contain a correction that fixes your particular problem The current firmware version in your camera is displayed on the page Setup Basic Setup or under About Upgrading the Firmware When you upgrade your camera with the latest firmware from the Axis Web site your camera receives the latest functionality available Always read the upgrade instructions and release notes available with each new release before updating the firmware Note Preconfigured and customized settings are saved when the firmware is upgraded providing the features are available in the new firmware although this is not guaranteed by Axis Communications AB Always read the instructions and release notes available with each new release before upg
84. uffering Video buffer 25 MB pre and post alarm Video access from web browser Camera live view Video recording to file ASF Customizable HTML pages Windows 7 Vista XP 2000 Server 2003 Server 2008 DirectX 9c or higher For other operating systems and browsers see www axis com techsup Installation aids in software Pixel counter Installation management and maintenance AXIS Camera Management tool on CD and web based configuration Firmware upgrades over HTTP or FTP firmware available at www axis com 41 C AXIS M31 VE Series Technical Specifications gt Function group Item Specification General Casing e Impact resistant IP66 IP67 and NEMA 4X rated 1 8 impact resistant aluminum plastic casing with weather shield dehumidifying membrane and captive screws Processors memory ARTPEC 3 128 MB RAM 128 MB Flash Power Power over Ethernet IEEE 802 3af Class 1 max 3 2 W Connectors Male RJ 45 10BASE T 100BASE TX PoE Operating conditions 20 C to 50 C 4 F to 122 F Approvals EN 55022 Class B EN 60950 22 EN 61000 3 2 EN 61000 3 3 EN 61000 6 1 EN 61000 6 2 EN 55024 ICES 003 Class B e FCC Part 15 Subpart B Class B VCCI Class e C tick AS NZS CISPR 22 EN 60950 1 e IEC 60721 3 4 Class 4K3 temperature range 20 C to 50 e EC60529 IP66 IP67 NEMA 250 Type 4X IEC 62262 Class IK08
85. vate network LAN to share a single connection to the Internet This is done by forwarding network traffic from the private network to the outside that is the Internet Security on the private network LAN is increased since most broadband routers are pre configured to stop attempts to access the private network LAN from the public network Internet 29 C AXIS M31 VE Series System Options b Use NAT traversal when your network cameras are located on an intranet LAN and you wish to make it available from the other WAN side of a NAT router With NAT traversal properly configured all HTTP traffic to an external HTTP port in the NAT router is forwarded to the camera LAN intranet WAN internet Broadband NAT ISP router T Sa e 77 Internet OO Wm Notes e For NAT traversal to work this must be supported by the broadband router e The broadband router has many different names NAT router Network router Internet Gateway Broadband sharing device or Home firewall but the essential purpose of the device is the same Enable Disable when enabled the network cameras attempt to configure port mapping in a NAT router on your network using UPnP Note that UPnP must be enabled in the camera see System Options gt Network gt UPnP Use manually selected NAT router select this option to manually select a NAT router and enter the IP address for the router in t
86. video stream s in multicast H 264 format Only certain IP addresses and port numbers should be used for multicast streams For more information please see the online help Bonjour The network cameras include support for Bonjour When enabled the camera is automatically detected by operating systems and clients that support this LED For a listing of all LED behavior see page 6 or the online help Maintenance e Restart the camera is restarted without changing any settings e Restore the unit is restarted and most current settings are reset to factory default values The settings that do not reset are the boot protocol DHCP or static e the static IP address e the default router e subnet mask e the product interface language e the system time e Default the default button should be used with caution Pressing this returns the camera s settings to the factory default values including the IP address Upgrade Server See Upgrading the Firmware on page 36 32 C AXIS M31 VE Series System Options Support The Support Overview page provides valuable information on troubleshooting and contact information should you require technical assistance System Overview provides an overview of the camera s status and settings Information that can be found here includes the camera s firmware version IP address security event and image settings and recent log items Many of the captions are als

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