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AVG Internet Security 9.0, 1u, 4Y, Netbook Card

1. MM AVG Internet Security File Components History Tools Help AVG G You are prote Internet Security A Change scan settings for Scan specific files or folders O Ovewiew 7 Automatically heal remove infections Report Potentially Unwanted Programs and Spyware threats Report enhanced set of Potentially Unwanted Programs Scan for Tracking Cookies V Scan inside archives Q Computer scanner o Scan system environment Additional scan settings Adjust how quickly Scan completes will impact system resources Automatic scan Set additional scan reports Save the current settings Next e Scanning parameters in the list of scanning parameters you can switch on off specific parameters as needed for detailed description of this settings please consult chapter AVG Advanced Settings Scans Scan Specific Files or Folders e Additional scan settings the link opens a new Additional scan settings dialog where you can specify the following parameters Computer shutdown options Define file types for scanning O All file types Define excluded extensions Selected file types 7 Scan infectable files only C Scan media files Define included extensions M Scan files without extensions OK Cancel o Computer shutdown options decide whether the computer should be shut down automatically once the running scanning pro
2. 9 Automatic scan Set additional scan reports e Save Cancel Y Show notification On the How to scan tab you will find a list of scanning parameters that can be optionally switched on off By default most parameters are switched on and the functionality will be applied during scanning Unless you have a valid reason to change these settings we recommend to keep to the pre defined configuration e Automatically heal remove infection on by default if a virus is identified during scanning it can be healed automatically if a cure is available In case the infected file cannot be healed automatically or if you decide to switch off this option you will be notified upon a virus detection and will have to decide what to do with the detected infection The recommended action is to remove the infected file to the Virus Vault Report Potentially Unwanted Programs and Spyware threats on by default check to activate the Anti Spyware engine and scan for spyware as well as for viruses Spyware represents a questionable malware category even though it usually represents a security risk some of these programs can be installed intentionally We recommend to keep this feature activated as it increases your computer security e Report enhanced set of Potentially Unwanted Programs off by default mark to detect extended package of spyware programs that are perfectly ok and harmless when acquired f
3. Add folder Remove folde Cancel Back In this dialog please select the folder with the messages you want to use for training Press the Add folder button to locate the folder with the eml files saved e mail messages The selected folder will then be displayed in the dialog In the Folders contain drop down menu set one of the two options whether the selected folder contains wanted HAM or unsolicited SPAM messages Please note that you will be able to filter the messages in the next step so the folder does not have to contain only training e mails You can also remove unwanted selected folders from the list by clicking the Remove folder button When done click Next and proceed to Message filtering options Specific e mail client Once you confirm one of the options new dialog will appear AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 110 di AVG Folder contains Unsolicited e mails SPAM vi Please select a folder for training Deleted Items Drafts Outbox Sent Items Cancel Back Net Note In case of Microsoft Office Outlook you will be prompted to select the MS Office Outlook profile first In the Folders contain drop down menu set one of the two options whether the selected folder contains wanted HAM or unsolicited SPAM messages Please note tha
4. Select Installation Type Standard Installation Choose this option to install the software in its standard configuration which provides optimum protection for most users The Select Installation Type dialog offers the choice of two installation options standard and custom installation For most users it is highly recommended to keep to the standard installation that installs AVG in fully automatic mode with settings predefined by the program vendor This configuration provides maximum security combined with the optimal use of resources In the future if the need arises to change the configuration you will always have the possibility to do so directly in the AVG application Custom installation should only be used by experienced users who have a valid reason to install AVG with non standard settings E g to fit specific system requirements 5 5 Activate your AVG License In the Activate your AVG License dialog you have to fill in your registration data Type in your name User Name field and the name of your organization Company Name field Then enter your license sales number into the License Number text field The sales number can be found on the CD packaging in your AVG 9 Internet Security box The license number will be in the confirmation email that you received after purchasing your AVG 9 Internet Security on line You must type in the number exactly as shown If the digital form of the license number
5. The applications in the list are those detected on your computer and assigned respective actions Note Please note that only application already installed could be detected so if you install a new application later you will have to define Firewall rules for it By default when the new application tries to connect over the network for the first time the Firewall will either create a rule for it automatically according to the Trusted Database or ask you whether you wish to allow or block the communication In the latter case you will be able to save your answer as permanent rule which will be then listed in this dialog Of course you can also define rules for the new application immediately in this dialog press Add and fill in the application details Apart from applications the list also contains two special items e Priority Application Rules at the top of the list are preferential and are always applied prior to rules of any individual application e Other Applications Rules at the bottom of the list are used as a last instance when no specific application rules apply e g for an unknown and undefined application These items have different setting options from common applications and are only intended for experienced users We strongly recommend that you do not modify the settings Control buttons The list can be edited using the following control buttons e Add opens an empty Page Actions dialog for def
6. p All other then system profiles can then be edited right in this dialog using the following control buttons e Activate profile this button sets the selected profile as active which means the selected profile configuration will be used by Firewall to control the AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 169 network traffic Duplicate profile creates an identical copy of the selected profile later you can edit and rename the copy to create a new profile based on the duplicated original one Rename profile allows you to define a new name for a selected profile Delete profile deletes the selected profile from the list Toggle Trusted Database for the selected profile you can decide to use the Trusted Database information Trusted Database is AVG internal database collecting data on trusted and certified applications that can always be allowed to communicate online Export profile records the selected profile s configuration into a file that will be saved for possible further use Import profile configures the selected profile s settings based on the data exported from the backup configuration file Help opens the dialog related help file In the bottom section of the dialog please find the description of a profile that is currently selected in the above list Based on the number of defined profiles that are mentioned in the list within the Profile dialog
7. rrrenrnarennennarsaann ran nan ann anrn aars nr annan ran nn narr nrn narrer annan NAARAAN EAEan 156 10 16 2 Dial Up gt xr2rrrnrrnnrsnasernsnanarnanrnn annan sanne rnn arna nnnnrn EEE Eanan 156 06 WIRE eae ee wee ale Gea nin ye ss tact E EE E agen se Peet ame etree 156 10 16 4 Manage rrr tre ee EEE TEES AOE 156 10 17 Remote Administration ceecce te ee ee EE Eee EEE EEC Eee eee eee 163 11 Firewall Settings sxarxnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnvnnnnennvnnnnvnvnnnnvunvnnnnnnnnnnnnnnnnnen 165 il Gene ee ce nn 165 11 2 Security r or t verre en navevnnvevnnnevnnnevernevernavernavevnrnannnnenernnvernevernrvernrvanersanernnnnn 166 11 3 Areas and Adapters Profiles xrarrnnnnrnannrnrnnnnrnnnernnnernnnnrennnrnrnnrernnnennanernnnnn 167 11 4 LOGS siete vor nnnrnanenanavananernnnenenenenavannnnrnenanananenenernnnrnnnenannnennnernsnrnenenanene 168 11 5 Profiles sist reris rasian tirisan de nsstea sea EANAN serer n de 169 11 5 1 Profile Informatjon see san ee ees ee ee ee ee 169 11 5 2 Defined Networks sitet tite t ett t nnn nee n nen A en EAE A ADEE EDAD EEE EE annan sann SEES DEEDES DEEDES EEE EE EES 169 11 5 3 Applications RRS 169 11 5 4 System Services sire te tee ee EEE na rrnnnnnnnen 169 12 AVG Scanning s xsxaxnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnen 180 12 1 Scanning Interface rrerrnravannnnrnnnnrnannrnrnnnnrnnnerennerennarennarernarernanenneverenrnn
8. 2010 Copyright AVG Technologies CZ s r o All rights reserved 158 e Server specify the server s IP address or the name of the server e Port specify the number of the port that enables Internet access by default this number is set to 3128 but can be set differently if you are not sure contact your network administrator The proxy server can also have configured specific rules for each user If your proxy server is set up this way check the Use PROXY authentication option to verify that your user name and password are valid for connecting to the Internet via the proxy server Automatic configuration If you select automatic configuration mark the Auto option to activate the respective dialog section then please select where the proxy configuration should be taken from e From browser the configuration will be read from your default internet browser e From script the configuration will be read from a downloaded script with the function returning the proxy address e Autodetect the configuration will be detected automatically directly from the proxy server AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 159 v i AVG me g dad 10 16 2 Dial up Advanced AYG Settings Appearance Sounds Ignore faulty conditions Use dial up connections Identity Protection Update settings Dial up connection O Automatically open this connection Virus
9. Move up E Manage The URL dialog offers a list of Internet addresses from which the update files can be downloaded The list and its items can be modified using the following control buttons e Add opens a dialog where you can specify a new URL to be added to the list Edit opens a dialog where you can edit the selected URL parameters Delete deletes the selected URL from the list Move Up moves the selected URL one position up in the list Move Down moves the selected URL one position down in the list AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 161 10 16 4 Manage The Manage dialog offers two options accessible via two buttons Advanced AVG Settings Appearance E Sounds Update management Ignore faulty conditions Identity Protection Virus Vault PUP Exceptions HE Anti Spam Online Shield LinkScanner Use the button below to remove all temporary update files Delete temporary update files Use the button below to restore the previous virus database version amp lg Schedules Revert virus database to previous version E mail Scanner Resident Shield Cache Server Anti Rootkit Update y e Delete temporary update files press this button to delete all redundant update files from your hard disk by default these files are being saved for 30 days e Revert virus database
10. Terminate Process Back The Network Connections dialog contains a list of currently active connections The list is divided into the following columns Application name of the application related to the connection with the exception of Windows 2000 where the information is not available Protocol transmission protocol type used for the connection o TCP protocol used in conjunction with Internet Protocol IP to transmit information over the Internet o UDP alternative to TCP protocol Local address IP address of the local computer and the port number used Remote address IP address of the remote computer and the port number connected to If possible it will also look up the host name of the remote computer State indicates the most probable current state Connected Server should close Listen Active close finished Passive close Active close To list only external connections tick the Hide local connections checkbox in the bottom section of the dialog under the list AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 47 sil mug aa AVG Control buttons The control buttons available are e Terminate Connection closes one or more connections selected in the list e Terminate Process closes one or more applications related to connections selected in the list e Back switch back to the default AVG user interface components overview Som
11. components overview 8 13 3 Resident Shield Detection Resident Shield scans files as they are copied opened or saved When a virus or any kind of threat is detected you will be warned immediately via the following dialog z i Resident Shield alert x pre Threat detected File name C Documents and Settings Administrator Local Settings Temporary Internet Files Content IES WSMZK52 eicar 1 J com Threat name Virus identified EICAR_Test Detected on open More information about this threat C Remove threat as Power User e A Hide details Process name C Program Files Internet Explorersiexplore exe Process ID 88 Move to Vault Go to file Ignore Within this warning dialog you will find data on the file that was detected and assigned as infected File name the name of the recognized infection Threat name and a link to the Virus encyclopedia where you can find detailed information on the detected infection if known The dialog provides the following buttons e Show Hide details click the Show details button to open a new section in the bottom part of the dialog here you can find information on the process running while the infection was detected and the process identification The Hide details button ten closes the newly opened section of the dialog Further you have to decide what action should be taken now e Remove threat as Power User check the
12. send your product related feedback or view the details of the current version of the toolbar 9 1 2 AVG Secure Search powered search box AVG Secure Search powered search box is easy and safe way to search the web using AVG Secure Search search Enter a word or phrase into the search box press the Search button or the Enter key to start the search on the AVG Secure Search server directly no matter what page is currently displayed The search box also lists your search history Searches done through the search box are analyzed using the AVG Search Shield protection Alternatively within the search field you can switch to Wikipedia or some other specific search service see picture Q Type your search here v D search AVG Secure Search W wikipedia org V images yahoo com video yahoo com g local yahoo com 4 shopping yahoo com 9 1 3 Page Status Directly in the toolbar this button displays the evaluation of the currently displayed web page base on criteria of the AVG Active Surf Shield component e P The linked page is safe Page is somewhat suspicious e p Page containing links to positively dangerous pages rv e PX The linked page contains active threats For your own safety you will not be allowed to visit this page e The page is not accessible and so could not be scanned Click the button to open an information panel with detailed data on the specific web page AVG 9 Inte
13. Ad VJ e from AVG Security Toolbar via option Launch AVG 6 4 Scanning of the whole computer There is a potential risk that a computer virus has been transmitted to your computer prior to AVG 9 Internet Security installation For this reason you should run a Scan of the whole computer to make sure there are no infections on your PC For instructions on running a Scan of the whole computer please consult the chapter AVG Scanning 6 5 Eicar Test To confirm that AVG 9 Internet Security has been installed correctly you can perform the EICAR test The EICAR test is a standard and absolutely safe method used to test antivirus system functioning It is safe to pass around because it is not an actual virus and does not include any fragments of viral code Most products react to it as if it were a virus though they typically report it with an obvious name such as EICAR AV Test You can download the EICAR virus from the EICAR website at www eicar com and you will also find all necessary EICAR test information there Try to download the eicar com file and save it on your local disk Immediately after you confirm downloading of the test file the Online Shield will react to it with a warning This notice demonstrates that AVG is correctly installed on your computer d Online Shield alert file is infected Threat was blocked File name waw eicar org download eicar com Threat name Virus identified EICAR_Test
14. Allow for all All Networks Allow for all All Networks Block All Networks Allow for all All Networks 6 Block All Networks rm gt OK Cancel Apply The System services and protocols dialog lists Windows standard system services AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 177 and protocols that might need to communicate over the network The chart consists of the following columns e Log rule action this box enables you to switch on recording each rule application in the Logs e System service and protocols this column shows a name of the respective system service e Action this column displays an icon for the assigned action o amp 1 Allow communication for all networks o Allow communication for networks defined as Safe only o Block communication e Networks this column states on which specific network the system rule applies The list including assigned actions can be edited using the following buttons e To edit settings of any itemin the list including the assigned actions right click the item and select Edit e TO open a new dialog for defining your own system service rule see picture below press the Manage user system rules button The top section of the User defined system rules dialog displays overview of all details of the currently edited system rule the bottom section then displays the selected detail User
15. Options Enable VIP for secure authentication Always display the VeriSign button on the toolbar Click the Restore Messaging button to restore the messaging on VIP member sites Restore Messaging Click the Reset button if you are unable to sign in with a security code at VIP member sites amp Help i OK ll Cancel This tab allows you to set the VeriSign Identity Protection parameters First decide whether the following options should be allowed e Enable VIP for secure authentication mark this option to activate the VeriSign protection e Always display the VeriSign button on the toolbar this option is only activated in case you marked the previous Enable VIP for secure authentication option If checked the VeriSign logo appears on the AVG Security Toolbar Other wise the logo will be hidden Next these two control buttons are available e Restore Messaging when navigating to a registered member VIP website you will be automatically informed about this fact by the following info panel AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 92 VeriSign Identity Protection VIP MM AVG We noticed this Web site is part of the VeriSign Identity Protection VIP Network Did you know you can use your AVG Security Toolbar as a VIP credential to securely access this VIP member site VIP provides an additional layer of online protection each time you
16. Potentially harmful pi Potentially harmful pi Potentially harmful pi Potentially harmful pr Potentially harmful pr Potentially harmful pr 2 View details Remove selected infections Remove all unhealed infections B The scan is complete The Spyware tab is only displayed in the Scan results dialog in if spyware was detected during scanning The tab is divided into three sections providing the following information e File full path to the original location of the infected object e Infections name of the detected spyware for details on specific viruses please consult the Virus Encyclopedia online e Result defines the current status of the object that was detected during scanning o Infected the infected object was detected and left in its original location for instance if you have switched off the automatic healing option in a specific scan settings AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved a rav fe vare o Healed the infected object was healed automatically and left in its original location o Moved to Virus Vault the infected object was moved to the Virus Vault quarantine o Deleted the infected object was deleted o Added to PUP exceptions the finding was evaluated as an exception and added to the list of PUP exceptions configured in the PUP Exceptions dialog of the advanced settings o Locked file no
17. Report hidden extensions C Move reported attachments to Virus Vault incoming e mails only AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 139 The E mail Scanner dialog is divided into three sections e E mail scanning in this section you can set these basics for incoming and or outgoing e mail messages o If the e mail messages should be scanned for viruses o If certification text should be added to the end of each message to state that it contains no viruses The text can be adjusted in the Certification dialog o If the certification text should be only added to messages with attachments To Modify subject of virus infected messages check the box and type the desired value in the text field It will then be added to the subject field of each infected e mail message for easier identification and filtering The default value is VIRUS which we recommend to keep e Scanning properties in this section you can specify how the e mail messages will be scanned o Use Heuristics check to use heuristics detection method when scanning e mail messages When this option is on you can filter e mail attachments not only by extension but also the actual contents of the attachment will be considered The filtering can be set in the Mail Filtering dialog O Report Potentially Unwanted Programs and Spyware threats on by default check to activate the Anti Spywar
18. The VeriSign icons are supported in the following search engines Altavista AOL Ask Baidu Bing Earthlink Google Seznam Webhledani Yandex and Yahoo 8 11 4 AVG Active Surf Shield This powerful protection will block malicious content of any webpage you try to open and prevent it from being downloaded to your computer With this feature enabled clicking a link or typing in a URL to a dangerous site will automatically block you from opening the web page thus protecting you from inadvertently being infected It is important to remember that exploited web pages can infect your computer simply by visiting the affected site for this reason when you request a dangerous webpage containing exploits or other serious threats the AVG Link Scanner will not allow your browser to display it If you do encounter a malicious web site within your web browser the AVG Link Scanner will warn you with a screen similar to WRAVG Danger AVG Search Shield has detected active EJ threats on this page and has blocked access for your protection The page you are trying to access has been identified as a known exploit phishing or social engineering web site and therefore has been blocked for your safety Without protection such as that in the AVG Security Toolbar and AVG your computer is at risk of being compromised corrupted or having your identity stolen Please follow one of the suggestions below to continue Url www eicar org download eicar co
19. Update On the What to scan tab you can define whether you want to schedule scanning of the whole computer or scanning of specific files or folders If you select scanning of specific files or folders in the bottom part of this dialog the displayed tree structure activates and you can specify the folders to be scanned AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 10 11 2 Virus Database Update Schedule Advanced AVG Settings DE Appearance Sounds Schedule settings Ignore faulty conditions _ Identity Protection Virus Vault Name PUP Exceptions Anti Spam Online Shield Run every LinkScanner 4 Hours Enable this task Schedule running Run at a specific time interval T Program update schedule IA Anti Spam update schedule 5 E mail Scanner Resident Shield Advanced schedule options Run on computer startup if task has been missed Run even if computer is in low power mode Other update settings Run the update again after the internet connection is available On the Schedule settings tab you can first check uncheck the Enable this task item to simply deactivate the scheduled virus database update temporarily and switch it on again as the need arises The basic virus database update scheduling is covered within the Update Manager component Within this dialog you can set up some
20. having selected this option you will be redirected to the next dialog named Your computer internet connection e Aportable computer with this option you will go directly to the final step of the installation process AVG protection configuration is complete dialog Confirm your selection by pressing the Next button and proceed to the next dialog 5 14 Your computer Internet connection This dialog only appear if in the past step Computer usage selection dialog you have selected the option of a desktop computer amp Firewall Configuration Wizard x Your computer Internet connection Please tell us how you most often connect to the Internet so that we can properly configure AVG Directly via wired or wireless router home network Your computer is part of a corporate network oF i Help lt Back Next gt A In this dialog the Firewall Configuration Wizard asks how your computer is connected to the Internet Based on the selected connection type the Firewall default rules will be defined with a different security level You have three alternative options to select from e Directly via modem e Directly via wired or wireless router e Your computer is a part of a corporate network AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 24 aa AVG Select the connection type that best describes your computer conne
21. reporting of exploits and bad sites found by users either via Safe Surf or Safe AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 63 ri v dv vare Search to feed the database collecting information on malicious activity on the web 8 11 3 AVG Search Shield When searching Internet with the AVG Search Shield on all search results returned from the most popular search engines Google Yahoo WebHledani Yandex Baidu Bing AOL AltaVista EarthLink Ask Seznam eBay Twitter Digg and SlashDot are evaluated for dangerous or suspicious links By checking these links and marking the bad links the AVG Link Scanner warns you before you click on dangerous or suspicious links so you can ensure you only go to safe websites While a link is being evaluated on the search results page you will see a graphic sign next to the link informing that the link verification is in progress When the evaluation is complete the respective informative icon will be displayed P The linked page is safe with Yahoo search engine this icon will not be displayed The linked page does not contain threats but is somewhat suspicious questionable in origin or motive therefore not recommended for e shopping etc p The linked page can be either safe itself but containing further links to positively dangerous pages or suspicious in code though not directly employing any threats at the moment x The
22. select the respective option e Remove all executable files all exe files will be deleted e Remove all documents all doc docx xIs xlsx files will be deleted e Remove files with these comma separated extensions will remove all files with the defined extensions AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 143 10 12 3 Logs and Results Advanced AVG Settings Logs Maintenance Ignore faulty conditions O Monthly logs Identity Protection O Weekly logs Virus Vault O Daily logs PUP Exceptions Anti Spam Online Shield Maximum log file size Automatic logs gt LinkScanner iQ Scans gs Schedules Medium 8 E mail Scanner EN Certification Folder used to store log files Mail Filteri Log level threshold C Documents and Settings All Users 4pplication Datatavg9YEmciLog ke Servers Resident Shield Apply The dialog opened via the Logs and Results navigation item allows you to specify parameters for e mail scanning results maintenance The dialog is divided into several sections e Logs Maintenance define whether you want to log e mail scanning information daily weekly monthly and also specify the maximum size of the log file in MB e Log level threshold the medium level is set up by default you can select a lower level logging elementary connection information or higher level logging of al
23. the left navigation menu structure will change accordingly Each defined profile creates a specific branch under the Profile item Specific profiles can then be edited in the following dialogs that are identical for all profiles AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 170 v al lt A AV 11 5 1 Profile Information a a Firewall settings og General Security Applications System services Q Hep OK Cancel Apply Profile information The navigation tree left displays all currently defined profiles System profiles Allow all and Block all are always present Custom profiles can be generated through the Firewall configuration wizard Any listed profile can be edited here click the relevant plus symbol to expand and display detailed setting options Use Trusted Database for this profile Enable Virtual Machines Bridged networking Use behaviour detection for traffic qualification Gaming mode settings C Disable Firewall notification when playing games The Profile information dialog is the first dialog of a section where you can edit configuration of each profile in separate dialogs referring to specific parameters of the profile e Use Trusted Database for this profile on by default mark the option to activate the Trusted Database i e AVG internal database collecting information on trusted and cert
24. 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 28 a AVG 7 AVG User Interface AVG 9 Internet Security open with the main window M AYG Internet Security File Components History Tools Help NG DE Internet Security Security components and status overview O Overview Anti Virus Firewall Active N System Tools G Active rotected Anti Spyware gr Active LinkScanner gt Active E mail Scanner ba G Active Gy bd pel Anti Spam Active Anti Rootkit Active Identity Protection Active License Online Shield Resident Shield E Active i E Active Active D Hndata bananer Description of selected component Resident Shield works in the background scanning all files that pou work with Resident Shield is active and fully functional Show notification The main window is divided into several sections e System Menu top system line in the window is the standard navigation that allows you to access all AVG components services and features details gt gt Security Status Info upper section of the window provides you with information on the current status of your AVG program details gt gt Quick Links left section of the window allow you to quickly access the most important and most frequently used AVG tasks details gt gt e Components Overview central section of the window offer an overview of all installed AVG compo
25. AVG 9 Internet Security detects the files checksum change If there is no change to the file checksum there is no need to scan the file again This approach reduces the the scanning time significantly Once the installation process is over you will invited via a new dialog window to optimize scanning a AVG Optimization Scan Optimize scanning performance AVG Optimization Scan increases scanning performance by identifying trusted C files that do not require scanning This will allow future virus scans to be much faster Wait until the first scheduled scan starts We recommend to use this option and run the scanning optimization process by pressing the Optimize scanning now button 6 2 Product Registration Having finished the AVG 9 Internet Security installation please register you product online on AVG website http www avg com Registration page follow the instruction provided directly in the page After the registration you will be able to gain full access to your AVG User account the AVG Update newsletter and other services provided exclusively for registered users 6 3 Access to User Interface The AVG User Interface is accessible in several ways e double click the AVG icon on the system tray e double click the AVG icon on the desktop e fromthe menu Start Programs AVG 9 0 AVG User Interface AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 26
26. Excludes dialog offers the possibility of defining folders that should be excluded from the Resident Shield scanning If this is not essential we strongly recommend not excluding any directories The dialog provides the following control buttons e Add path specify directories to be excluded from the scanning by selecting them one by one from the local disk navigation tree e Add list allows you to enter a whole list of directories to be excluded from the Resident Shield scanning e Edit path allows you to edit the specified path to a selected folder e Edit list allows you to edit the list of folders e Remove path allows you to delete the path to a selected folder from the list AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 152 10 13 3 Excluded Files Advanced AVG Settings eg Appearance Sounds Resident Shield Excluded files Ignore faulty conditions Identity Protection Add Virus Vault a PUP Exceptions f Anti Spam 5 Online Shield Edit LinkScanner Add List Edit List A Schedules sm S E mail Scanner Resident Shield Remove IE Advanced Settings Directory Excludes Ca Anti Rootkit amp E Update The Resident Shield Excluded files dialog behaves just like the previously described Resident Shield Directory Excludes but instead of folders you can now define specific files that shoul
27. For automatically created AutoPOP3 server this field is deactivated e Type of login defines the method for determining the mail server used for incoming mail o Automatic Login will be carried out automatically according to your e mail client settings o USER COMPUTER the simplest and the most frequently used method for determining the destination mail server is the proxy method To use this method specify the name or address or also the port as part of the login user name for the given mail server separating them with the character For example for the account user1 on the server pop acme com and the port 8200 you would use userl pop acme com 8200 for the AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 145 login name o Fixed host In this case the program will always use the server specified here Please specify the address or name of your mail server The login name remains unchanged For a name you may use a domain name for example pop acme com as well as an IP address for example 123 45 67 89 If the mail server uses a non standard port you can specify this port after the server name by using a colon as the delimiter for example pop acme com 8200 The standard port for POP3 communication is 110 e Additional settings specifies more detailed parameters o Local port specifies the port on which the communication from your mail application should be
28. More information about this threat Close Hide details Process name C Program Files Internet ExplorerSiexplore exe Process ID 512 From the http www eicar com website you can also download the compressed version of the EICAR virus e g in the form of eicar com zip Online Shield allows you to download this file and save it on your local disk but then the Resident Shield detects the virus as you try to unpack it If AVG fails to identify the EICAR test file as a virus you should check the program configuration again AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 27 gt ray ww RAL 6 6 AVG Default Configuration The default configuration i e how the application is set up right after installation of AVG 9 Internet Security is set up by the software vendor so that all components and functions are tuned up to achieve optimum performance Unless you have a real reason to do so do not change the AVG configuration Changes to settings should only be performed by an experienced user Some minor editing of AVG components settings is accessible directly from the specific component user interface If you feel you need to change the AVG configuration to better suit your your needs go to AVG Advanced Settings select the system menu item Tools Advanced settings and edit the AVG configuration in the newly opened AVG Advanced Settings dialog AVG
29. Rootkit Update Default In the Instant Messaging Shield dialog you can edit the Online Shield components settings referring to instant messaging scanning Currently the following three instant messaging programs are supported ICQ MSN and Yahoo tick the respective item for each of them if you want the Online Shield to verify the on line communication is virus free For further specification of allowed blocked users you can see and edit the respective dialog Advanced ICQ Advanced MSN Advanced Yahoo and specify the Whitelist list of users that will be allowed to communicate with you and Blacklist users that should be blocked AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 121 AV 10 9 Link Scanner The LinkScanner settings dialog allows you to switch on off the elementary features of the LinkScanner a Advanced AVG Settings leg oi frr ia a E E w Appearance E Sounds LinkScanner settings 5 Ignore faulty conditions Enable AVG Search Shield need web browser restart Identity Protection Virus Vault PUP Exceptions Anti Spam Enable AVG Active Surf Shield Enable reporting of detected threats to AVG Schedules E mail Scanner Resident Shield Cache Server Anti Rootkit Update Enable AVG Search Shield on by default advisory notifying icons on searches performed with Google Yahoo WebHledani Yandex B
30. Scanner opens the default page of the Link Scanner component Remote Administration displayed only within AVG network editions in case you have specified during the installation process you want to have this component installed e System Tools opens the default page of the System Tools e Anti Spam opens the default page of the Anti Spam component e E mail Scanner opens the default page of the E mail Scanner component ID Protection opens the default page of the ID Protection component e License opens the default page of the License component e Online Shield opens the default page of the Online Shield component AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 30 e Resident Shield opens the default page of the Resident Shield component e Update Manager opens the default page of the Update Manager component 7 1 3 History e Scan results switches to the AVG testing interface specifically to the Scan Results Overview dialog e Resident Shield Detection open a dialog with an overview of threats detected by Resident Shield e E mail Scanner Detection open a dialog with an overview of mail messages attachments detected as dangerous by the E mail Scanner component e Online Shield findings open a dialog with an overview of threats detected by Online Shield e Virus Vault opens the interface of the quarantine space Virus Vault to where AVG removes all detected infect
31. Sen ses Age Delete Online Shield FE LinkScanner E Scans l Schedules E mail Scanner Resident Shield E Cache Server E Anti Rootkit Update Then select the respective event from the list and browse Browse your disk for an appropriate sound you want to assign to this event To listen to the selected sound highlight the event in the list and push the Play button Use the Delete button to remove the sound assigned to a specific event Note Only wav sounds are supported AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 10 3 Ignore Faulty Conditions In the Ignore faulty components conditions dialog you can tick those components that you do not want to get informed about a Advanced AVG Settings m DE E Appearance Sounds Ignore faulty components conditions Error or warning status of the selected components will be ignored Identity Protection Virus Vault PUP Exceptions Anti Spam Online Shield Component fE LinkScanner CL Anti Rootkit a f Scans paneled nti S pyware f l i pe cheda ji C AntiVirus E mail Scanner i y E mail Scanner Resident Shield CO Firewall E Cache Server 1 Identity Protection Anti Rootkit C License Update C LinkScanner C Online Shield C Resident Shield C System Tools C Update Manager By default no component is selected in this lis
32. allows you to define under which conditions the program update should should not be launched if the computer is in low power mode or switched off completely Other update settings Check the Run the update again as soon as the Internet connection is available option to make sure than if the internet connection gets corrupted and the update process fails it will be launched again immediately after the internet connection is restored Once the scheduled update is launched in the time you have specified you will be informed on this fact via a pop up window opened over the AVG system tray icon provided that you have kept the default configuration of the the Advanced Settings Appearance dialog Note If a time coincidence of a scheduled program update and scheduled scan occurs the update process is of higher priority and the scan will get interrupted AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 10 11 4 Anti Spam Update Schedule Advanced AVG Settings DE Appearance Sounds Schedule settings E Ignore faulty conditions 5 Identity Protection Virus Vault Name PUP Exceptions HfS Anti Spam f Online Shield Run every Enable this task Schedule running LinkScanner 2 Hours E iQ Scans 3 l Schedules O Run at specific time interval W Scheduled scan is ia Virus database update schedule i O Action based EE E mail Scan
33. an overview of the most important statistical data and the information on the component s current status Resident Shield is active and fully functional the Resident Shield interface offers some elementary component settings options too The statistics is as follows e Resident Shield has been running for provides the time since the latest component s launch AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 71 e Threats detected and blocked number of detected infections that were prevented from being run opened if needed this value can be reset e g for statistic purposes Reset value Basic component configuration In the bottom part of the dialog window you will find the section called Resident Shield settings where you can edit some basic settings of the component s functionality detailed configuration as with all other components Is available via the Tools Advanced settings item of the system menu The Resident Shield is active option allows you to easily switch on off resident protection By default the function is on With resident protection on you can further decide how the possibly detected infections should be treated removed o either automatically Remove all threats automatically o or only after the user s approval Ask me before removing threats This choice has no impact on the security level and it only reflects your preferences In both cases you can stil
34. archives scan the content of archives possibly included in the www page to be displayed gt Report Potentially Unwanted Programs and Spyware threats on by default check to activate the Anti Spyware engine and scan for spyware as well as for viruses Spyware represents a questionable malware category even though it usually represents a security risk some of these programs can be installed intentionally We recommend to keep this feature activated as it increases your computer security gt Report enhanced set of Potentially Unwanted Programs mark to detect extended package of spyware programs that are perfectly ok and harmless when acquired from the manufacturer directly but can be misused for malicious purposes later This is an additional measure that increases your computer security even more however it can possibly block legal programs and is therefore switched off by default gt Use heuristic analysis scan the content of the page to be displayed using the heuristic analysis method i e simulation and evaluation of the scanned object s instructions in a virtual computer environment Therefore it can even detect malicious code not yet described in the virus database see Anti Virus Principles AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 67 AVG gt Maximum file size to be scanned if included files are present in the displayed page you can also scan their content
35. data entering and leaving the computer including the ability to modify this data Some LSPs are necessary to allow Windows to connect you to other computers including the Internet However certain malware applications may also install themselves as an LSP thus having access to all data your computer transmits Therefore this review may help you to check all possible LSP threats Under certain circumstances it is also possible to repair broken LSPs for example when the file has been removed but the registry entries remain untouched A new button for fixing the issue is displayed once a repairable LSP is discovered To include Windows LSP in the list uncheck the Hide Windows LSP checkbox The Back button switches you back to the default AVG user interface components overview 8 7 Firewall Firewall is a system that enforces an access control policy between two or more networks by blocking permitting traffic Firewall contains a set of rules that protect the internal network from attacks originating outside typically from the Internet and controls all communication on every single network port The communication is evaluated according to the defined rules and then either allowed or forbidden If Firewall recognizes any intrusion attempts it blocks the attempt and does not allow AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 50 the intruder access to the computer Firewall is conf
36. detailed parameters of the virus database update schedule In the text field called Name deactivated for all default schedules there is the name assigned to this very schedule by the program vendor Schedule running In this section specify the time intervals for the newly scheduled virus database update launch The timing can either be defined by the repeated update launch after a certain period of time Run every or by defining an exact date and time Run at specific time Advanced schedule options AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 13 5 This section allows you to define under which conditions the virus database update should should not be launched if the computer is in low power mode or switched off completely Other update settings Finally check the Run the update again as soon as the Internet connection is available option to make sure than if the internet connection gets corrupted and the update process fails it will be launched again immediately after the internet connection is restored Once the scheduled update is launched in the time you have specified you will be informed on this fact via a pop up window opened over the AVG system tray icon provided that you have kept the default configuration of the the Advanced Settings Appearance dialog 10 11 3 Program Update Schedule aj Advanced AVG Settings og Appearance Sounds Schedule set
37. e Additional scan settings the link opens a new Additional scan settings dialog where you can specify the following parameters Additional scan settings Computer shutdown options Shutdown computer upon scan completiori Define file types for scanning O All file types Define excluded extensions Selected file types v Scan infectable files only Scan media files Define included extensions v Scan files without extensions le Ok Cancel o Computer shutdown options decide whether the computer should be shut down automatically once the running scanning process is over Having confirmed this option Shutdown computer upon scan completion a new option activates that allows the computer to shut down even if it is currently locked Force shutdown if computer is locked AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved o Define file types for Scanning further you should decide whether you want to have scanned gt All file types with the possibility of defining exceptions from scanning by providing a list of comma separated file extensions that should not be scanned gt Selected file types you can specify that you want to scan only files that are possibly infectable files that cannot get infected will not be scanned for instance some plain text files or some other non execut
38. eee tence eee eee eee EEE ean EEE eaten tees 42 8 4 2 Anti Rootkit Interface 5000s sexevedsees tens scsees ricecies Voice tena re teerer sectors iret vieeres 42 8 5 Remote Administration xsrnnnnnennnnnnnnnnnnnnnnnennnnennnnnennnnnennnnnnnnnnnennnnnnnnnnennnnne 44 8 6 System TOOIS xrannnanarnnnnnrnnnananananararnenrnnnenavanennnarnvnrnanevaneravavernenenanevenereneenn 45 8 6 1 Processes r1rnrrnnrnsnernnrnnnernnnnae ADEE EEDA SEEDS EDDA EEDA SEES DEES EDEA EEE E SEES DEES EEE E DEES 45 8 6 2 Network Connections ramrastkerransdseaar redene kann nsne bekken na Kaken dnne anser 45 8 6 3 Autostart TEES 45 8 6 4 Browser Extensions cere tte t tet e ete ene ence EAE EAE DEEDES DEEDS EDA EEE SEAS DEEDES EASED SEES DEEDS 45 8 6 5 LSP VIC WEL cette ttt tenn en nnn EEE EEE E TAEDA EE EE EEDA EE ERA AE Ead DEES EEE run near E DEES EEE EEEEES 45 97 Firewall esesten a i a hd adelige ide iaeiiai 50 8 7 1 Firewall Principles virtteece eee e ete e ee eee EEE EEE EEE 50 AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved w rav Ve 8 7 2 Firewall Ne 50 8 7 3 Firewall Interface r0ar0nnnnnnnnrnnrnannvnrnnrnnnnnnnnren sann AEDS DEED EEE sansen nannan 50 9 8 E mail Scanner vara A EREE ERA TAIERE TAE EA aaa 55 8 8 1 E mail Scanner Principles rrrrarannnnnrrnanannnannrsanarnnanrrsvnarnnnrrrsnrarnnnnn 55 8 8 2 E mail Scanner Interface strsrsrrrrrrrrrrrrrrrrrrrrrrrrrr
39. even before these are downloaded to your computer However scanning of large files takes quite some time and the web page download might be slowed significantly You can use the slide bar to specify the maximum size of a file that is still to be scanned with Online Shield Even if the downloaded file is bigger than specified and therefore will not be scanned with Online Shield you are still protected in case the file is infected the Resident Shield will detect it immediately e Instant Messaging allows you to edit the components settings referring to instant messaging e g ICQ MSN Messenger Yahoo scanning jz AVG Internet Security oog File Components History Tools Help AVG V You are protected All security features Internet Security M Vi D Online Shield Component 3 Online Shieldprotects you against accidentally downloading infected files or exchanging g infected files over instant messaging 3 Online Shield Gr Updatenow Online Shield is active and fully functional Enable Online Shield need web browser restart Web Instant Messaging Instant Messaging settings ICQ protection MSN protection IRAK Yahoo protection Save changes Cancel v Show notification o Instant Messaging protection check this item if you wish that the Online Shield verifies the on line communication is virus free Provided this option is on you can furthe
40. expected You must then specify in your mail application this port as the port for POP3 communication Use APOP when available this option provides more secure mail server login This makes sure that the E mail Scanner uses an alternative method of forwarding the user account password for login sending the password to the server not in an open but in an encrypted format using a variable chain received from the server Naturally this feature is available only when the destination mail server supports it O O Connection in the drop down menu you can specify which kind of connection to use regular SSL SSL default If you choose SSL connection the data sent is encrypted without the risk of being traced or monitored by a third party This feature is also only available when the destination mail server supports it e E mail client POP3 server settings provides brief information on the configuration settings required to correctly configure your e mail client so that the E mail Scanner will check all incoming mail This is a summary based on the corresponding parameters specified in this dialog and other related dialogs e E mail client POP3 server activation check uncheck this item to activate or deactivate the specified POP3 server AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 146 a Advanced AVG Settings Appearance Sounds Ignore faulty conditions Identity Prot
41. incoming e mail messages and marks unwanted e mails as SPAM details gt gt Firewall controls how your computer exchanges data with other computers on the Internet or local network details gt gt e Link Scanner checks the search results displayed in your internet browser details gt gt Remote Administration is only displayed within AVG network editions in case you have specified during the installation process you want to have this component installed Anti Rootkit detects programs and technologies trying to camouflage malware details gt gt System Tools offers a detailed summary of the AVG environment and operating system information details gt gt E mail Scanner checks all incoming and outgoing mail for viruses details gt gt ID Protection anti malware component focused on preventing identity thieves from stealing your personal digital valuables details gt gt License displays the license number type and expiration date details gt gt Online Shield scans all data being downloaded by a web browser details gt gt Resident Shield runs in the background and scans files as they are copied opened or saved details gt gt Update Manager controls all AVG updates details gt gt Single click any component s icon to highlight it within the components overview At the same time the component s basic functionality description appears in the bottom part of the user interface Double click the ic
42. is available in the email it is recommended to use the copy and paste method to insert it AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 17 SH AVG 9 0 build 785 2 25 2010 Activate your AVG License User name Technical Support Company name GRISOFT s r o License number Example SFULL NSDRS KUL4L UKSFR LSBM9 B24LT XWMx If you purchased the software online your license number will have been sent to you by e mail To avoid typing errors we recommend cutting and pasting the number from the e mail to this screen If you purchased the software in a retail store you will find the license number on the product registration card included with the package Take care to copy the number correctly Press the Next button to continue the installation process If in the previous step you have selected the standard installation you will be redirected directly to the AVG Security Toolbar dialog If custom installation was selected you will continue with the Destination Folder dialog 5 6 Custom Installation Destination Folder AVG 9 0 build 785 2 25 2010 Destination Folder J The default destination folder is shown below You can click Browse button to select a different folder but we recommend using the default settings Destination folder C Program Files AVG AVG9 Browse The Destination Fol
43. news overview by default the Advanced mode is selected see picture above o Hide read messages mark this item to confirm that each read message should not be displayed any longer so that new messages can be supplied o Button shows in this field you can select the respective news categories that you want to have displayed in your news overview within AVG Security Toolbar e x click this button to close the currently opened news overview 9 1 5 News Similarly directly from within the AVG Security Toolbar this button opens an overview of the latest news from selected media divided into several sections x gt AVG Headline News 3diei 1 Headlines 5 die in floods in Spain a Afghan leader issues ban on private security firms World 5 Randiv apologizes to Sehwag over no ball Home 5 German court gay couples get inheritance equality Home Depot 2Q profit rises cuts review outlook Business 5 Sci Tech 5 Sport 5 In the right upper corner you can see two red control buttons e the button opens the editing dialog where you can specify parameters of the News button displayed within the AVG Security Toolbar AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 81 er r m gam T AVO Novinky Button name News edition Czech Republic v Show messages 5 vw RSS design Advanced vw Hide read messages Button sho
44. next computer restart again please keep in mind that this option is only recommended if you can be sure the computer gets restarted regularly at least daily Post update memory scan Mark this check box to define you want to launch a new memory scan after each successfully completed update The latest downloaded update might have contained new virus definitions and these could be applied in the scanning immediately Additional update options e Build new system restore point after each program update before each AVG program update launch a system restore point is created In case the update process fails and your operating system crashes you can always restore your OS in its original configuration from this point This option is accessible via Start All Programs Accessories System tools System Restore but any changes can be recommended to experienced users only Keep this check box ticked if you want to make use of this functionality e Use DNS update mark this check box to confirm you want to use the update files detection method that eliminates data amount transferred between the update server and AVG client e Require confirmation to close running applications switched on by default will help you make sure no currently running applications will be closed without your permission if required for the update process to be finalized e Check computer time mark this option to declare you wish to have notification displ
45. of all locations of the same name select the destination you are looking for Finally the info panel will be displayed again providing the weather information for the selected location AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 84 e Fahrenheit Celsius converter in the upper right hand corner of the info panel you can chose between the Fahrenheit and Celsius scales Based on your selection the temperature information will be further provided in the selected scale e Full Forecast if interested in full and detailed forecast use the Full Forecast link to get to a specialized weather website 9 1 10 Facebook The Facebook button allows you connect to the Facebook social network from the AVG Security Toolbar directly Click the button and the login invitation appears click again to open the Facebook login dialog In the dialog provide your access data that means your e mail address and password and press the Connect button If you do not have a Facebook account yet you can create one directly using the Sign up for Facebook link ai Facebook Login zal f Facebook Login Log in to use your Facebook account with AVG Social Extension Email Password 7 Keep me logged in to AVG Social Extension Forgot your password Sign up for Facebook Login Cancel Further go to the following Facebook dialog where you will be invited to allow the AVG Social Extension ap
46. remove add specific components However you can only select from components that are included in your purchased AVG edition Only those components will be offered to be installed within the Component Selection dialog e Language selection within the list of components to be installed you can define which languages should be installed and further available for AVG user interface By default English is installed always and all other available languages can be installed optionally Unpack the Additional installed languages item and then select the desired languages from the respective menu default the setup detects what is your currently installed e mail client and installs the respective plug in This is true for Plugin for Microsoft Outlook and Plugin for The Bat In case none of these two e mail clients is installed on your computer setup will assign Personal E mail Scanner to be installed and this option covers all other e mail clients e g Qualcomm Eudora etc Optionally you can mark the specific plug ins for MS Outlook and The Bat to AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved E mail Scanner plug ins click the E mail Scanner item to open and decide on what plug in is to be installed to guarantee your electronic mail security By ow _ aa AVG be installed as well If your purchased license includes the Anti Spam it will installed automatically as wel
47. reserved 94 P di AVG 10 AVG Advanced Settings The advanced configuration dialog of AVG 9 Internet Security opens in a new window named Advanced AVG Settings The window is divided into two sections the left part offers a tree arranged navigation to the program configuration options Select the component you want to change the configuration of or its specific part to open the editing dialog in the right hand section of the window 10 1 Appearance The first item of the navigation tree Appearance refers to the general settings of the AVG user interface and a few elementary options of the application s behavior Advanced AYG Settings cle Sounds Language selection Ignore faulty conditions Application must be restarted to apply language changes Identity Protection Select user interface language Virus Vault English PUP Exceptions Anti Spam Online Shield Balloon tray notifications LinkScanner Displ temi tificati al FN isplay system tray notifications w Schedules Display tray notifications about update fr E mail Scanner Display components state change notification Resident Shield Display Resident Shield related tray notifications automatic action F Cache Server Display tray notifications about scanning FE Anti Rootkit Display Firewall related tray notifications E mail S nner related Gaming mode Enable gaming mode when a full screen application is executed La
48. scanned while all its subfolders are excluded from this scanning to do that write a minus sign in front of the AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 184 a AVG automatically generated path see screenshot To exclude the entire folder from scanning use the parameter Finally to launch the scanning press the Start scan button the scanning process itself is basically identical to the scan of a whole computer Eile Components History Tools Help Beta Send Feedback You are protected WEES on DE Internet Security zj Assar Select specific files or folders for scanning Dess crear Gr Desktop g My Computer Oe as e0 cs SOS os OS LU Nbuildydisk 14 B My Network Places Special locations D Local hard drives o Program Files O Gy My Documents folder O GQ Shared Documents O Ga Windows folder amp 1 CJ Other Q Computer scanner Automatic scan Start scan Cancel Scan configuration editing You have the option of editing the predefined default settings of the Scan of specific files or folders Press the Change scan settings link to get to the Change scan settings for Scan of specific files or folders dialog It is recommended to keep to the default settings unless you have a valid reason to change them AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved AVG
49. set up all AVG components to give optimum performance Unless you have a real reason to do so do not change the AVG configuration Any changes to settings should only be performed by an experienced user If you need to change AVG configuration select the system menu item Tools Advanced settings and edit the AVG configuration in the newly opened AVG Advanced Settings dialog 8 4 Anti Rootkit A rootkit is a program designed to take fundamental control of a computer system without authorization by the system s owners and legitimate managers Access to the hardware is rarely required as a rootkit is intended to seize control of the operating system running on the hardware Typically rootkits act to obscure their presence on the system through subversion or evasion of standard operating system security mechanisms Often they are also Trojans as well thus fooling users into believing they are safe to run on their systems Techniques used to accomplish this can include concealing running processes from monitoring programs or hiding files or system data from the operating system 8 4 1 Anti Rootkit Principles AVG Anti Rootkit is a specialized tool detecting and effectively removing dangerous rootkits i e programs and technologies that can camouflage the presence of malicious software on your computer AVG Anti Rootkit is able to detect rootkits based ona predefined set of rules Please note that all rootkits are detected not just the infec
50. status Firewall enabled Firewall disabled Emergency mode gaming mode switchingand Firewall profiles Update now launches an immediate update Help opens the help file on the start page AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 37 iy sv ett 8 AVG Components 8 1 Anti Virus 8 1 1 Anti Virus Principles The antivirus software s scanning engine scans all files and file activity opening closing files etc for known viruses Any detected virus will be blocked from taking any action and will then be cleaned or quarantined Most antivirus software also uses heuristic scanning where files are scanned for typical virus characteristics so called viral signatures This means that the antivirus scanner can detect a new unknown virus if the new virus contains some typical characteristics of existing viruses The important feature of antivirus protection is that no known virus can run on the computer Where just a single technology might fall short of detecting or identifying a virus Anti Virus combines several technologies to ensure that your computer is protected from viruses e Scanning searching for character strings that are characteristic of a given virus e Heuristic analysis dynamic emulation of the scanned object s instructions in a virtual computer environment e Generic detection detection of instructions characteristic of the given virus group of viru
51. the button to move the selected finding to Vault the Virus e Remove all unhealed infections this button deletes all findings that cannot be healed or moved to the Virus Vault e Close results terminates the detailed information overview and returns to the Scan results overview dialog 12 7 3 Spyware Tab SH AVG Anti Virus plus Firewall Jon S ANG Internet Security 1 Overview Show notification Eile Components History Tools Help You are protected All security features are workir Scan results Results overview S pyware w C Documents and Settings Administrator Desktop spyware web 51 9 hobby 0 0 DE exe w C Documents and Settings Administrator D esktop spyware web 280 joke 0 0 DE exe E C Documents and Settings Administrator D esktop spyware web 269 hobby 0 0 DE exe a C Documents and Settings Administrator D esktop spyware web 180 cast 0 0 DE exe C Documents and Settings Administrator D esktop spyware web 155 a2p 0 0 DE exe C Documents and Settings Administrator D esktop spyware web 15062 p 0 0 DE exe a C Documents and Settings Administrator D esktop spyware web 10 p2p 0 0 DE exe Ba C Documents and Settings Administrator D esktop spyware web 1021 0 p 0 0 DE exe C Documents and Settings Administrator D esktop spyware web 1 001 0 p 0 0 DE exe si u Infection Potentially Potentially harmful pi Potentially harmful pi Potentially harmful pi
52. to previous version press this button to delete the latest virus base version from your hard disk and to return to the previously saved version new virus base version will be a part of the following update AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 162 10 17 Remote Administration a Advanced AVG Settings leg B Appearance FE Sounds Remote Administration F Ignore faulty conditions Server m f Identity Protection f Virus Vault E PUP Exceptions ir E Anti Spam 2 Online Shield Password E LinkScanner E iQ Scans Port for incoming messages 6051 amp lg Schedules E E E mail Scanner m f Resident Shield f Cache Server Anti Rootkit Port Login name The Remote Administration settings refer to connecting the AVG client station to the remote administration system If you plan to connect the respective station to remote administration please specify the following parameters e Server server name or server IP address where the AVG Admin Server is installed Port provide the number of the port on which the AVG client communicates with the AVG Admin Server port number 4158 is considered as default if you use this port number you do not have to specify it explicitly e Login if communication between the AVG client and the AVG Admin Server is defined as secured provide your username e Password and your password e Port f
53. to quit Before you begin the process you may find it useful to review the advice and recommendations we ve prepared to help you set up the software to best meet your needs WARNING This program is protected by copyright laws and international treaties Unauthorized reproduction or distribution of this program or any portion of it may result in severe civil and criminal penalties Violators will be prosecuted to the maximum extent allowed by law The installation process starts with the Welcome to the AVG Setup Program window In here you select the language used for the installation process and the default language of AVG user interface In the lower part of the dialog window find the Choose your setup language item and select the desired language from the drop down menu Then press the Next button to confirm and continue to the next dialog Attention Here you are selecting the language for the installation process The language you select will be installed as the default language for AVG user interface together with English that is installed automatically If you want to have installed other additional languages for the user interface please define them within the setup dialog named Custom Installation Component Selection AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 15 5 2 License Agreement m AVG 9 0 build 767 1 18 2010 License agreement
54. whose messages will never be marked as spam aj Advanced AVG Settings m DE Appearance r ends Approved e mail senders list Ignore faulty conditions Approved e mail senders list Identity Protection Virus Vault PUP Exceptions Anti Spam Settings _ Performance RBL E Advanced Settings a E Online Shield LinkScanner E iQ Scans amp l Schedules 45 E mail Scanner EE Resident Shield a Cache Server E Anti Rootkit w Update In the editing interface you can compile a list of senders that you are sure will never send you unwanted messages spam You can also compile a list of full domain names e g avg com that you know do not generate spam messages Once you have such a list of senders and or domain names prepared you can enter them by either of the following methods by direct entry of each e mail address or by importing the whole list of addresses at once The following control buttons are available e Edit press this button to open a dialog where you can manually enter a list of addresses you can also use copy and paste Insert one item sender domain name per line e Export if you decide to export the records for some purpose you can do so AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 115 by pressing this button All records will be saved to a plain text file e Import if you already have a text file of email
55. you do not wish these notifications to be displayed or you would like only certain notifications related to a specific AVG component to be displayed you can define and specify your preferences by checking unchecking the following options e Display system tray notifications by default this item is checked switched on and notifications are displayed Uncheck this item to completely turn off the display of all balloon notifications When turned on you can further select what specific notifications should be displayed o Display tray notifications about update decide whether information regarding AVG update process launch progress and finalization should be displayed o Display components state change notifications decide whether information regarding component s activity inactivity or its possible problem should be displayed When reporting a component s fault status this option equals to the informative function of the system tray icon color changing reporting a problem in any AVG component AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 96 o Display Resident Shield related tray notifications decide whether information regarding file saving copying and opening processes should be displayed or suppressed this configuration only demonstrates if the Resident Shield Auto heal option is on O Display tray notifications about scanning decide whether information upon automat
56. 15 Anti Rootkit E Remote Administration Apply The settings dialog offers two options e Caching enabled on by default uncheck the box to switch off the Cache Server and empty the cache memory Please note that scanning might slow down and overall performance of your computer decrease as every single file in use will be scanned for viruses and spyware first e Enable adding new files into cache on by default uncheck the box to stop adding more files into the cache memory Any already cached files will be kept and used until caching is turned off completely or until the next update of the virus database AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 10 15 Anti Rootkit In this dialog you can edit the Anti Rootkit component s configuration Advanced AYG Settings eg Appearance Sounds Anti Rootkit settings Ignore faulty conditions The standard scanning process does not detect or remove rootkits therefore you should run a manual Identity Protection check with this component to ensure no existing rootkits are installed on your system Virus Vault PUP Exceptions Scan applications AntiSpam Scan DLL libraries Online Shield Scan drivers LinkScanner amp al Scans mA Schedules O Quick rootkit scan m f E mail Scanner Full rootkit scan Editing of all functions of the Anti Rootkit component as provide
57. 180 12 32 predefined SCaNE oreren riara unnan aa rn 181 12 2 1 Scan Whole Computer sssstssrrrerrssrrreerrrrrrrenrrerrrnntrennrrnnrunntrennrnnrrenneeenrenni 181 12 2 2 Scan Specific Files or Folders rxrrrrrrnnnannnansarennnnnnnarnarnsnrnnssnnnssnner 181 12 2 3 Anti Rootkit Scan ett ttt tenn EEE EEE EEE EE EEE EEE EE AEDS EEE DE ADEE EEE EDAD EES 181 12 3 Scanning in Windows Explorer s s s s s srsrrrrrrsrersrsrnrnerernrtrnrnrrtrartntnrnrtetennnnenene 189 12 4 Command Line Scanning verter sett eerie 190 AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved av Se vd 12 4 1 CMD Scan Parameters ite E EEE EEE 190 12 5 Scan Scheduling srarrararannanannunannunrnannrnannnnrnnnernnnernnnnrnnnarnrnarnrnanernanernnnnn 192 12 5 1 Schedule Settings s xrrrrranrrnnnannnarsvnnn sanne aars arnnanananarnarrsnrensnnnsrnnrr 192 RE EEE TERRE 192 12 5 3 What to Scan TET 192 12 6 Scan Results Overview ssiririisisvsprrisdisvtimiiti ddt vvriAii idd vri i iarr pria n A dini 201 12 7 Scan Results Details orreri tinitenan ninie Na Ea EARANN EKANA A KNEE en 202 12 7 1 Results Overview Tab FE 202 12 7 2 Infections TaD rra R ee ee re ee EERE IS 202 12 7 3 Spyware Tab vrrrrreet tee e eee ee eee ee eee sennn sanne nar n annan rrn aner narrnvrnnnennsnner 202 12 7 4 Warnings Tab virrrereteee tence nee eee eee eee ee ee EEE annn arenaer nanrserensenssrnner 202 TE Rootkits TIG ar ee eee eee ee ere r
58. 36 39 A 10 8 2009 15 36 29 A 10 8 2009 14 36 35 A 10 8 2009 14 36 27 A 10 8 2009 13 36 39 A 10 8 2009 13 36 27 A 10 8 2009 12 36 35 A 10 8 2009 12 36 27 10 8 2009 12 09 05 9 10 8 2009 12 09 00 A 10 8 2009 11 10 23 A 10 8 2009 11 10 18 10 8 2009 11 09 47 95 10 8 2009 11 09 18 User NT AUTHORITYSSYSTEM NT AUTHORITYSSYSTEM NT AUTHORITYSSYSTEM NT AUTHORITYSSYSTEM NT AUTHORITYSSYSTEM NT AUTHORITYSSYSTEM NT AUTHORITYSSYSTEM NT AUTHORITYSSYSTEM NT AUTHORITYSSYSTEM NT AUTHORITYSSYSTEM NT AUTHORITYSSYSTEM NT AUTHORITYSSYSTEM NT AUTHORITYSSYSTEM NT AUTHORITYSSYSTEM Source Update Update Update Update Update Update Update Update General General Update Update General General Event description pdate failed pdate failed pdate failed pdate failed AVG is running ANG is starting Update failed AVG is running AV is starting pdate was started u u U Update was started u Update was started U u pdate was started Update was started Empty list Refresh list lnc The Event History dialog is accessible from the system menu via the History Event History Log item Within this dialog you can find a summary of important events that occurred during AVG 9 Internet Security operation Event History records the following types of events e Information about updates of the AVG application e Scanning start end or stop i
59. AVG products are subject to the terms and conditions of the AVG license agreement below To continue with the installation you must accept the agreement E IMPORTANT READ THIS AGREEMENT CAREFULLY THIS IS A LEGAL AGREEMENT BETWEEN AVG TECHNOLOGIES AS DEFINED BELOW AND YOU ACTING AS AN INDIVIDUAL OR IF APPLICABLE ON BEHALF OF THE INDIVIDUAL OR ENTITY ON WHOSE COMPUTER THE SOFTWARE IS INSTALLED IF YOU CLICK THE ACCEPT OPTION OR INSTALL THE SOFTWARE PRODUCT ACCOMPANYING m Printable version The License Agreement dialog provides the full wording of the AVG license agreement Please read it carefully and confirm that you have read understood and accept the agreement by marking the Ihave read license agreement check box and pressing the Accept button If you do not agree with the license agreement press the Don t accept button and the installation process will be terminated immediately 5 3 Checking System Status Having confirmed the license agreement you will be redirected to the Checking System Status dialog This dialog does not require any intervention your system is being checked before the AVG installation can start Please wait until the process has finished then continue automatically to the following dialog AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 16 S AS m AV 5 4 Select Installation Type AVG 9 0 build 785 2 25 2010
60. Administrator Desktop eicarcom zip eicar com Virus identified EICAR_Test Scan whole computer C Documents and Settings Administrator D esktop eicar_com zip Virus identified EICAR Test K m 2 View details Remove selected infections Remove all unhealed infections a Scan was interrupted before completion Close results The Infections tab is only displayed in the Scan results dialog if a virus infection was detected during scanning The tab is divided into three sections providing the following information e File full path to the original location of the infected object e Infections name of the detected virus for details on specific viruses please consult the Virus Encyclopedia online e Result defines the current status of the infected object that was detected during scanning o Infected the infected object was detected and left in its original location for instance if you have switched off the automatic healing option in a specific scan settings AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 204 a rav fe vare o Healed the infected object was healed automatically and left in its original location o Moved to Virus Vault the infected object was moved to the Virus Vault quarantine o Deleted the infected object was deleted o Added to PUP exceptions the finding was evaluated as an exception and added to the list of PUP exceptions configured in th
61. Anti Rootkit scan Rd Click here to start this scan Schedule scans Manage Scheduled Scans A Click here to manage scheduled scans Scan history i View Virus Vaut Schedule scans Click the graphical icon within the Schedule scans section to open a new Schedule scans dialog where you find a list of all currently scheduled scans File Components History Tools Help Beta mr ur med Schedule scans CO vm Na hed Q Computer seanner Add scan schedule Edit scan schedule Delete scan schedule AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 193 SE m rn i AVG You can edit add scans using the following control buttons e Add scan schedule the button opens the Settings for scheduled scan dialog Schedule settings tab In this dialog you can specify the parameters of the newly defined test Edit scan schedule this button can only be used if you have already previously selected an existing test from the list of scheduled tests In that case the button appears as active and you can click it to switch to the Settings for scheduled scan dialog Schedule settings tab Parameters of the selected test are already specified in here and can be edited Delete scan schedule this button is also active if you have already previously selected an existing test from the list of scheduled tests This test can then be deleted from the list by p
62. CZ s r o All rights reserved 125 E Appearance f Sounds Ignore faulty conditions C Automatically heal remove infections Scan settings Identity Protection Report Potentially Unwanted Programs and Spyware threats Virus Vault C Report enhanced set of Potentially Unwanted Programs PUP Exceptions C Scan for Tracking Cookies Anti Spam Scan inside archives Online Shield Use Heuristics LinkScanner C Scan system environment iQ Scan whole computer All file types Define excluded extensions iQ Scan specific files or folders OL Removable device scan Wes Schedules 2 E mail Scanner 1 45 Resident Shield i fE Cache Server Define included extensions Anti Rootkit O Selected file types ectabi Siva we Scan files without extensions f Remote Administration Adjust how quickly Scan completes will impact system resources 3 Automatic scan Set additional scan reports Other settings related to AVG User Interface Show scan progress in AVG User Interface Show scan result in AVG User Interface C Only if scan result contains any threats Default OK Cancel Apply The list of parameters is identical to those available for the Scan of the whole computer However the default settings differ for instance Scan Whole Computer by default does not check the archives but it does scan the system environment while with the Shell Extension Scan it is the other way Note F
63. DEAE LEED DEEDES DEES EEE SEES SEES EDEEEEE SEES sunne 100 10 5 Virus Vaults sreorrinrrrre tirs annaa E EEEE A EEEE UE tiie nets E TAE E EEEE TEREE 104 10 6 PUP ExCeptions sirrtt rete rete eee erent rete 104 10 7 Anti Spam oes cee e tee eee e eee eee ee tana eens eeeeeneee ee eanees 106 10 7 1 Settings irr re ere ee TEE TEE E NEENA 106 10 7 2 Performance TE 106 va REE 106 10 7 4 Whitelist x0r0rnnrannannnrnnnannnrnnn anser E EEE E DEES EASE ESE EEEE DEES EEE E DEEDES TEES EEEES 106 10 7 5 Blacklist ieee ete teen ence nen i En ra EER E DEAE AEE EE EDAD DEES EAE EEE EVE PESEE EEEE E EARE sunne 106 10 7 6 Advanced Settings irri ieee nee ee EEE EEE EEE E aE 106 10 8 Online Shield sisceetaieticeesdan a gicteniaed saadan eee 118 10 8 1 Web Protection sitet ete ttt t ttt ent e ene e nnn AEE EAE EAE EE EEE EDE EEE SEES EEE DE ADEE EES ED EEE EES 118 10 8 2 Instant Messaging rrr ett t teen ee eee eee EE EEE EEE EEE EEE EE EEA ttt aes 118 1059 CAKES anne sjark reser nede nade 122 10 10 Scans sr rsrrrdva residenser kuer de reden 123 10 10 1 Scan Whole Computer xrerrrrnnannnersvrrnnnannnernarnnnnnnanersrrsvnnnsannsrnner 123 10 10 2 Shell Extension Scan xasersranrnnnnsansnrnnnnnnanren rann AEDS DEED EE DE SEES EDAD DEES 123 10 10 3 Scan Specific Files or Folders gt xxssxxrarnrannnrrrananannnrrrrnanannsarrrnarennner 123 10 102 Removable Device Frere eee 123 10 11 Schedules sara akon Genk add 128 10 11 1 Sche
64. Disable Firewall notifications when playing games item in the roll down menu then select what action is to be taken in case a new application with no rules specified yet tries to communicate over the network applications that would normally result in an ask dialog all these applications can be either allowed or blocked 11 5 2 Defined Networks a Firewall settings n og General E Security Defined networks Es Areas and Adapters profiles Networks Network safety IP address range Add network 5 Logs Gall Networks 0 0 0 0 255 255 255 255 fff i Safe networks SG Safe Edit network A Unsafe Internet A Unsafe 0 0 0 0 255 255 255 255 fff P System services al IPv4 Networks dk Unsafe 0 0 0 0 255 255 255 255 ZS AllIPv6 Networks gk Unsafe i FERF FEFE FEEF FPR FE FEEF FEEF FEFE WINS addresses A Unsafe 192 168 200 66 192 168 104 79 gt A DNS addresses Unsafe 192 168 200 66 192 168 200 14 Mark as Safe ES Default Gateways Unsafe 192 168 194 1 ES Local networks A Unsafe 192 168 194 158 24 2 Broadcast IP addr A Unsafe 192 168 194 255 255 255 255 2 Multicast IP addre Unsafe 224 0 0 0 239 255 255 255 ff00 ZS Fictive local IP ad k Unsafe Local IP addresses A Unsafe 192 168 194 158 Es VMware Accelera Unsafe 192 168 194 158 24 si gt You can add edit or delete remote network definitions here The Defined
65. Firewall protection was switched off i e all applications are allowed but packets are still being checked to completely disable any filtering you need to disable Firewall This system profile cannot be duplicated deleted and its settings cannot be modified Block all Firewall system profile that has been pre set by the manufacturer and is always present When this profile is activated all network communication is blocked and the computer is neither accessible from outer networks nor can communicate outside This system profile cannot be duplicated deleted and its settings cannot be modified e Custom profiles o Directly connected to the Internet suitable for common desktop home computers connected directly to the Internet or notebooks connecting to the Internet outside the safe company network Select this option if you connecting from home or you are in a small company network with no central control Also select this option when traveling and connecting with your notebook from various unknown and possibly dangerous places internet caf hotel room etc More restrictive rules will be created as it is assumed that these computers have no additional protection and therefore require the maximum protection Computer in domain suitable for computers in a local network e g school or corporate network It is assumed that the network is protected by some additional measures so that the security level can be lower than fo
66. GHT21237175 Verisign identity Protection After you register your VIP credential at the VIP member site the next time you enter the site your VIP credential ID will be recognized automatically the following dialog will pop up displaying your registered VIP credential and a specific security code For your protection the security code is valid within a limited timeframe A new security code is dynamically generated by the VIP credential every 30 seconds VeriSign Identity Protection VIP AVG Security Code Credential ID 323292 amp 7 AGHT21237175 Enter your credential ID and security code in the fields provided by the member site Note that the VIP security code refreshes every 30 seconds for your protection Learn more about how to use VIP Verisign identity Protection To successfully login to the VIP member site you will be required to input your login name password and the security code generated by AVG Security Toolbar AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 88 aa AVG 9 2 AVG Security Toolbar Options All AVG Security Toolbar parameters configuration is accessible directly within the AVG Security Toolbar panel The editing interface opens via the AVG Options toolbar menu item in a new dialog called Toolbar Options divided into four sections 9 2 1 Tab General AVG Security Toolbar Options AVG Toolbar Options Pr
67. O Please wait while the AVG files required for installation are downloaded to your computer Estimated time 0 00 42 a Now you have provided all information needed for the AVG Download Manager to start the installation package download and launch the installation process Further advance to the AVG Installation Process AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 14 v me g dadi aa AVG 5 AVG Installation Process To install AVG 9 Internet Security on your computer you need to get the latest installation file You can use the installation file from the CD that is a part of your box edition but this file might be out of date Therefore we recommended getting the latest installation file online You can download the file from AVG website http www avg com the Support Center Download section Or you can make use of our new AVG Download Manager tool that helps you create and download the installation package you need and launch the installation process The installation is a sequence of dialog windows with a brief description of what do at each step In the following we offer an explanation for each dialog window 5 1 Installation Launch Z AVG 9 0 build 785 2 25 2010 The following screens will guide you through the process of installing AVG protection on your computer Click Next to begin the process or click Exit
68. Security 2010 Copyright AVG Technologies CZ s r o All rights reserved S av Ve vd 9 1 10 Facebook i RE EE EEE EES 78 9 1 11 VeriSign Identity Protection irtitstreeteeseteee eee eee e anne eee ee en en tee een e ne ne ta neeneneneees 78 9 2 AVG Security Toolbar Options rareranranannenrnnnnrnnnnrnnnnrnnnnrennannnvannnvannnnensnnevenner 89 9 2 1 Tab General rrr EEE EEE 89 9 2 2 Tab Useful Buttons TNT 89 9 2 3 Tab Security rrrrrrnarrsnnnnarnnnnarnnnrn annan nn ann nr sann anna nunun Annan NAANA AENEA 89 9 2 4 Tab VIP x0raerannnrnnnannnrnnnanunrnnnannnr nar annnr annan enn runs EE EEE TEES DEES TESA DEES EEE sunne 89 9 2 5 Tab Advanced Options rsxrarasnrrrannarnnarrr annan naa nrr an nnannnnrrrnanrnnnnrrrnannrnner 89 10 AVG Advanced Settings iassiceisissnnccsideichacicetiscassaincicdda viaasiaaianandelddineteaiaviaieeniieeene 95 10 1 Appearance sexeser arna rann nananannnanarnanrnanenanarnnnnnrnnnenenenenanannnnrnenenananenevernsnrnnnen 95 10 2 Sounds tsstectestedecer res tindaniede ss caves seed eaeee acted sted ueadsabedestoasesedeneenes eadeeiiaeaseeaners 97 10 3 Ignore Faulty Conditions xrrerrrrrer nevne nar eee eee eee nee nea ENEE ENEE EEA 99 10 4 Identity Protection v tr tester tee een EESE nett ieee 100 10 4 1 Identity Protection Settings 1irtiirtttettete teen nee e eee eeee nn ee nen ee eetenne anne a eeeaees 100 10 4 2 Allowed List reri rete ence en enn ne nen e nee n et ENED
69. Sign In to member sites within the VIP Network Learn More vip VSST12345678 VSS712345478 423466 User Name Credential ID 123456 EE Security Code A C Don t remind me again on this Web site Qis entity Protection In the bottom section of the panel you can see and activate the Don t remind me again in this Web site option if marked the next time you enter the specific website the info panel will not be displayed again However if in the future you decide to change this settings and you will want to restore displaying the member site info for all VIP websites press the Restore Messaging button to get back to the default settings for all registered domains e Reset use this button in case the time synchronization on client and server fails for instance when switching to daylight saving time etc then you can press the button to re activate and synchronize the VIP protection AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 93 9 2 5 Tab Advanced Options Tr EE AVG Toolbar Options Advanced Options Select the search engine you would like to use Please restart browser for PE changes to take effect Default search engine AVG Secure Search v Useful Buttons Security You can change these options at any time Advanced Options 7 Set and keep AVG Secure Search as the search provider for Address bar V Let AVG make suggestion on browser navigation err
70. Vault Ask before connection PUP Exceptions Anti Spam Online Shield f LinkScanner af Scans mA Schedules m f E mail Scanner 3 Resident Shield f Cache Server Anti Rootkit 15 Update IE Proxy p d Close dial up connection when finished E Manage All parameters optionally defined in the Update settings Dial Up connection dialog refer to the dial up connection to the Internet The dialog s fields are inactive until you check the Use dial up connections option that activates the fields Specify whether you want to connect to the Interet automatically Automatically open this connection or you wish to confirm the connection manually every time Ask before connection For automatic connection you should further select whether the connection should be closed after the update is finished Close dial up connection when finished AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 160 10 16 3 URL Advanced AVG Settings Appearance Sounds Update settings URL Ignore faulty conditions Name URL Identity Protection update primary server http update avg com softw 90 update Virus Vault update backup server hitp backup avg cz softw 90 update PUP Exceptions F Anti Spam Online Shield LinkScanner a f Scans w Schedules E mail Scanner as Resident Shield 5 Cache Server fE Anti Rootkit Update F Proxy
71. a Virus database update schedule Program update schedule IA Anti Spam update schedule E mail Scanner Resident Shield Enable this task Schedule running O Run every Selected days C Mon Tue O Action based ly 1200 Ea C Thu C Fii O sat M Wed C Sun minutes delay f Cache Server Anti Rootkit H 45 Update Advanced schedule options Run on computer startup if task has been missed C Run even if computer is in low power mode On the Schedule settings tab you can first check uncheck the Enable this task item to simply deactivate the scheduled test temporarily and switch it on again as the need arises Next in the text field called Name deactivated for all default schedules there is the name assigned to this very schedule by the program vendor For newly added schedules you can add a new schedule by mouse right click over the Scheduled scan item in the left navigation tree you can specify your own name and in that case the text field will be open for editing Try to always use brief descriptive and apt names for scans to make it easier to later recognize the scan from others AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved Example It is not appropriate to call the scan by the name of New scan or My scan since these names do not refer to what the scan actually checks On the other hand an example of a good descriptive name would be S
72. able files including media files video audio files if you leave this box unchecked it will reduce the scanning time even more because these files are often quite large and are not too likely to be infected by a virus Again you can specify by extensions which files are those that should always be scanned gt Optionally you can decide you want to Scan files without extension this option is on by default and it is recommended that you keep it so unless you have a real reason to change it Files with no extension are rather suspicious and should be scanned at all times e Scan process priority you can use the slider to change the scanning process priority By default the priority is set to medium level Automatic scan that optimizes the scanning process speed and the use of system resources Alternatively you can run the scanning process slower which means the system resources load will be minimized useful when you need to work on the computer but you do not care so much how long the scanning takes or faster with increased system resources requirements e g when the computer is temporarily unattended e Set additional scan reports the link opens a new Scan reports dialog where you can select what types of possible findings should be reported Scan reports gg Scan reports Report password protected archives Report password protected documents Report locked files T Report files cont
73. addresses domain names prepared you can simply import it by selecting this button The input file must be in plain text format and the content must contain only one item address domain name per line 10 7 5 Blacklist The Blacklist item opens a dialog with a global list of blocked sender e mail addresses and domain names whose messages will always be marked as spam a Advanced AVG Settings m DE Appearance Sounds 3 Ignore faulty conditions Blocked e mail senders list Identity Protection Virus Vault PUP Exceptions Anti Spam Blocked e mail senders list Settings Performance f Advanced Settings Online Shield LinkScanner E iQ Scans amp l Schedules E mail Scanner Resident Shield Cache Server fE Anti Rootkit Update gt Export Import In the editing interface you can compile a list of senders that you expect to send you unwanted messages spam You can also compile a list of full domain names e g spammingcompany com that you expect or receive spam messages from All e mail from the listed addresses domains will be identified as spam Once you have such a list of senders and or domain names prepared you can enter them by either of the following methods by direct entry of each e mail address or by importing the whole list of addresses at once The following control buttons are available AVG 9 Internet Security 2010 Copyright AVG Technologi
74. aidu Bing AOL AltaVista EarthLink Ask Seznam eBay Twitter Digg or SlashDot having checked ahead the content of sites returned by the search engine Enable AVG Active Surf Shield on by default active real time protection against exploitive sites as they are accessed Known malicious site connections and their exploitive content is blocked as they are accessed by the user via a web browser or any other application that uses HTTP Enable reporting of detected threats to AVG on by default mark this item to allow back reporting of exploits and bad sites found by users either via AVG Active Surf Shield or AVG Search Shield to feed the database collecting information on malicious activity on the web AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 122 i AVU 10 10 Scans The advanced scan settings is divided into four categories referring to specific scan types as defined by the software vendor e Scan Whole Computer standard predefined scan of the entire computer e Shell Extension Scan specific scanning of a selected object directly from the Windows Explorer environment e Scan Specific Files or Folders standard predefined scan of selected areas of your computer e Removable Device Scan specific scanning of removable devices attached to your computer 10 10 1 Scan Whole Computer The Scan whole computer option allows you to edit parameters of one of the scans p
75. aining macro Report hidden extensions nm OK Cancel Note By default the scanning configuration is set up for optimum performance Unless you have a valid reason to change the scanning settings it is highly recommended to stick to the predefined configuration Any configuration changes should be performed by experienced users only For further scanning configuration options see the Advanced settings dialog accessible via the File Advanced setting system menu item AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 198 d AVG Control buttons There are two control buttons available on all three tabs of the Settings for scheduled scan dialog Schedule settings How to scan and What to scan and these have the same functionality no matter on which tab you currently are e Save saves all changes you have performed on this tab or on any other tab of this dialog and switches back to the AVG scanning interface default dialog Therefore if you wish to configure the test parameters on all tabs press the button to save them only after you have specified all your requirements e Cancel cancels any changes you have performed on this tab or on any other tab of this dialog and switches back to the AVG scanning interface default dialog 12 5 3 What to Scan gave Internet Security i Jok Send Feedback Eile Components History To
76. appears if for some reason you have decided to ignore a component s error status the Ignore component state option is available from the context menu opened by a right click over the respective component s icon in the component overview of the AVG main window You may need to use this option in a specific situation but it is strictly recommended to switch off the Ignore component state option as soon as possible I The red icon indicates that AVG is in critical status One or more components does not work properly and AVG cannot protect your computer Please pay immediate attention to fixing the reported problem If you are not able to fix the error yourself contact the AVG technical support team It is strongly recommended that you pay attention to Security Status Info and in case the report indicates any problem go ahead and try to solve it immediately Otherwise your computer is at risk Note AVG status information can also be obtained at any moment from the system tray icon AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved w UW r v sv eve 7 3 Quick Links Quick links in the left section of the AVG User Interface allow you to immediately access the most important and most frequently used AVG features Overview O Q Computer scanner Se Update now e Overview use this link to switch from any currently opened AVG interface to the default one with an overview
77. applications dialog appears during the installation process only in case there are some other clashing programs running on your computer at the moment Then the list of programs that need to be closed in order to sucessfuly finish the installation process will be provided Press the Next button to confirm you agree to close down the respective applications and to continue to the next step 5 11 Installing AVG The Installing AVG dialog shows the progress of the installation process and does not require any intervention aU AVG 9 0 build 767 1 18 2010 Installing supplementary files Did you know More than 30 000 new viruses are discovered every day AVG s next generation technology protects you against these unknown threats automatically Installing 3rd party files which could take up to several minutes Please wait After the installation process is finished the virus database and program will be updated automatically Then you will be redirected to the next dialog AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 22 5 AVG 5 12 Schedule regular scans and updates JG AVG First Run Wizard Schedule regular scans and updates Updates How often would you like your AVG protection to be updated O Once a day Scans When would you like your scheduled scan to take place ODaiy 1200 E Weekly recommen
78. as an IP address for example 123 45 67 89 for a name If the mail server uses a non standard port you can type this port behind the server name using a colon as the delimiter for example smtp acme com 8200 The AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 147 standard port for SMTP communication is 25 e Additional settings specifies more detailed parameters o Local port specifies the port on which the communication from your mail application should be expected You must then specify in your mail application this port as the port for SMTP communication o Queue processing determines the behavior of the E mail Scanner when processing the requirements for sending mail messages gt Automatic the outgoing mail is immediately delivered sent to the target mail server gt Manual the message is inserted into the queue of outgoing messages and sent later o Connection in this drop down menu you can specify which kind of connection to use regular SSL SSL default If you choose SSL connection the data sent is encrypted without the risk of being traced or monitored by a third party This feature is available only when the destination mail server supports it e Administrative server shows the number of the port of the server that will be used for the reverse delivery of administration reports These messages are generated for example when the target mail server rejec
79. at action was performed to call out the potentially dangerous object so that it could be detected In the bottom part of the dialog under the list you will find information on total number of detected objects listed above Further you can export the entire list of detected objects in a file Export list to file and delete all entries on detected objects Empty list The Refresh list button will update the list of finding detected by Resident Shield The Back button switches you back to the default AVG user interface components overview 8 14 Update Manager 8 14 1 Update Manager Principles No security software can guarantee true protection from various types of threats unless it is regularly updated Virus writers are always looking for new flaws that they can exploit in both software and operating systems New viruses new malware new hacking attacks appear daily For this reason software vendors are continually issuing updates and security patches to fix any security holes that are discovered It is crucial to update your AVG regularly The Update Manager helps you to control regular updating Within this component you can schedule automatic downloads of update files either from the Internet or the local network Essential virus definition updates should be daily if possible Less urgent program updates can be weekly Note Please pay attention to the AVG Updates chapter for more information on update types and levels AVG 9 Int
80. atically the infected object will be moved to the Virus Vault Report Potentially Unwanted Programs and Spyware threats on by default check to activate the Anti Spyware engine and scan for spyware as well as for viruses Spyware represents a questionable malware category even though it usually represents a security risk some of these programs can be installed intentionally We recommend to keep this feature activated as it increases your computer security Report enhanced set of Potentially Unwanted Programs off by default mark to detect extended package of spyware programs that are perfectly ok and harmless when acquired from the manufacturer directly but can be misused for malicious purposes later This is an additional measure that increases your computer security even more however it can possibly block legal programs and is therefore switched off by default Scan for Tracking Cookies off by default this parameter of the Anti Spyware component defines that cookies should be detected HTTP cookies are used for authenticating tracking and maintaining specific information about users such as site preferences or the contents of their electronic shopping carts Scan inside archives off by default this parameters defines that scanning should check all files stored inside archives e g ZIP RAR Use Heuristics on by default heuristic analysis dynamic emulation of the scanned object s instructions in a vir
81. ayed in case the computer time differs from the correct time more than specified number of hours AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 157 10 16 1 Proxy Advanced AVG Settings leg Appearance Sounds Update settings Proxy Ignore faulty conditions Identity Protection Virus Vault PUP Exceptions Anti Spam 5 Online Shield f LinkScanner a f Scans amp l Schedules O Manual Auto O From browser O From script Autodetect v E Manage The proxy server is a stand alone server or a service running on a PC that guarantees safer connection to the Internet According to the specified network rules you can then access the Internet either directly or via the proxy server both possibilities can also be allowed at the same time Then in the first item of the Update settings Proxy dialog you have to select from the combo box menu whether you want to e Use proxy e Do not use proxy server default settings e Try connection using proxy and if it fails connect directly If you select any option using proxy server you will have to specify some further data The server settings can be configured either manually or automatically Manual configuration If you select manual configuration check the Manual option to activate the respective dialog section you have to specify the following items AVG 9 Internet Security
82. blocking you from malicious content Ratings Customize which type s of ratings Search Shield will show on the search result pages V Safe Green w Not available for Yahoo searches T Questionable Yellow amp pick fOranna OD Be The Security tab is divided into two sections AVG Browser Security and Ratings where you can mark specific check boxes to assign AVG Security Toolbar functionality you want to use e AVG Browser Security check this item to activate or switch off the AVG Search Shield and or AVG Active Surf Shield service e Ratings select graphical symbols used for search results ratings by the AVG Search Shield component that you want to use o page is safe o page is somewhat suspicious o p page containing links to positively dangerous pages o page contains active threats o W page is not accessible and so could not be scanned Mark the respective option to confirm you want to be informed about this specific threat level However display of the red mark assigned to pages containing active and dangerous threats cannot be switched off Again it is recommended to keep the default configuration set by the program vendor AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 91 unless you have a real reason to change it 9 2 4 Tab VIP ave Security Toolbar Options x Toolbar Options AVG VeriSign Identity Protection VIP
83. box if you suppose that you might not have sufficient rights to remove the threat as a common user Power Users have extensive access rights and if the threat is located in a certain system folder you might need to use this checkbox to successfully remove it e Heal this button only appears if the detected infection can be healed Then it removes it from the file and restores the file to the original state If the file itself is a virus use this function to delete it i e removed to the Virus Vault e Move to Vault the virus will be moved to AVG Virus Vault AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 73 AL r r aa AVG e Go to file this option redirects you to the exact location of the suspicious object opens new Windows Explorer window e Ignore we strictly recommend NOT TO use this option unless you have a very good reason to do so e Show Hide details this button with alternative option gives a name and full path to the file name of the detected infection and details about the process running application during which the threat was detected The entire overview of all threats detected by Resident Shield can be found in the Resident Shield detection dialog accessible from system menu option History Resident Shield detection ZI AVG Internet Security oog File Components History Tools Help Beta Send Feedback AVG You are protected ps Security Al security feat
84. can use it with e mail clients that do not have their own plug in in AVG but can be also used to scan e mail messages for e mail clients that AVG supports with a specific plug in i e Microsoft Outlook and The Bat Primarily it is to be used with e mail applications like Outlook Express Mozilla Incredimail etc During AVG installation AVG there are automatic servers created for e mail control one for checking incoming e mails and the second one for checking outgoing e mails Using these two servers e mails are automatically checked on ports 110 and 25 standard ports for sending receiving e mails E mail Scanner works as an interface between e mail client and e mail servers on the Internet e Incoming mail While receiving a message from the server the E mail Scanner component tests it for viruses removes infected attachments and adds certification When detected viruses are quarantined in Virus Vault immediately Then the message is passed to the e mail client e Outgoing mail Message is sent from e mail client to E mail Scanner it tests the message and its attachments for viruses and then sends the message to the SMTP server scanning of outgoing e mails is disabled by default and can be set up manually Note AVG E mail Scanner is not intended for server platforms AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 55 AG aa AVG 8 8 2 E mail Scanner Interface ANG Inte
85. cess is over Having confirmed this option Shutdown computer upon scan completion a new option activates that allows the computer to shut AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 186 down even if it is currently locked Force shutdown if computer is locked o Define file types for scanning further you should decide whether you want to have scanned gt All file types with the possibility of defining exceptions from scanning by providing a list of comma separated file extensions that should not be scanned gt Selected file types you can specify that you want to scan only files that are possibly infectable files that cannot get infected will not be scanned for instance some plain text files or some other non executable files including media files video audio files if you leave this box unchecked it will reduce the scanning time even more because these files are often quite large and are not too likely to be infected by a virus Again you can specify by extensions which files are those that should always be scanned gt Optionally you can decide you want to Scan files without extension this option is on by default and it is recommended that you keep it so unless you have a real reason to change it Files with no extension are rather suspicious and should be scanned at all times e Scan process priority you can use the slider to change the scanning process priori
86. computer is in low power mode or switched off completely Other update settings Check the Run the update again as soon as the Internet connection is available option to make sure than if the internet connection gets corrupted and the Anti Spam update process fails it will be launched again immediately after the internet connection is restored Once the scheduled scan is launched in the time you have specified you will be informed on this fact via a pop up window opened over the AVG system tray icon provided that you have kept the default configuration of the the Advanced Settings Appearance dialog 10 12 E mail Scanner a Advanced AVG Settings leg gt Appearance Sounds Ignore faulty conditions Check incoming e mail C Check outgoing e mail Identity Protection C Certify e mail P 3 Virus Vault _ PUP Exceptions af Anti Spam 45 Online Shield H gt LinkScanner E mail scanning attachments only W attachments only C Modify subject of virus infected messages Scanning properties Use Heuristics i Report Potentially Unwanted Programs and Spyware threats Certification Report enhanced set of Potentially Unwanted Programs Mail Filtering Scan inside archives Logs and Results lke Servers Resident Shield Cache Server Anti Rootkit E Update E mail attachments reporting C Report password protected archives C Report password protected documents C Repott files containing macro
87. ct has a streamlined interface combined with more aggressive and faster scanning More security features have been automated for your convenience and new intelligent user options have been included so that you can fit our security features to your way of life No more compromising usability over security AVG has been designed and developed to protect your computing and networking activity Enjoy the experience of full protection from AVG AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved aa AVG 2 AVG Installation Requirements 2 1 Operation Systems Supported AVG 9 Internet Security is intended to protect workstations with the following operating systems e Windows 2000 Professional SP4 Update Rollup 1 e Windows XP Home Edition SP2 e Windows XP Professional SP2 e Windows XP Professional x64 Edition SP1 e Windows Vista x86 and x64 all editions e Windows 7 x86 and x64 all editions and possibly higher service packs for specific operating systems Note The ID Protection component is not supported on Windows 2000 and XP x64 On these operating systems you can install AVG 9 Internet Security but only without the IDP component 2 2 Minimum amp Recommended HW Requirements Minimum hardware requirements for AVG 9 Internet Security e Intel Pentium CPU 1 5 GHz e 512 MB of RAM memory e 390 MB of free hard drive space for installation purposes Recommended hardware requiremen
88. ction to the Internet Confirm your selection by pressing the Next button and proceed to the next dialog 5 15 AVG protection configuration is complete Z a AVG First Run Wizard Ed AVG protection configuration is complete Q Installation of AVG was successful V ANG was updated to the latest version Please help us improve our products by letting us collect completely anonymous scan and usage information from your computer rd agree to provide anonymous information about detected threats to improve my security Read AYG Privacy Policy Now your AVG 9 Internet Security has been configured In this dialog you decide whether you want to activate the option of anonymous reporting of exploits and bad sites to AVG virus lab If so please mark the I agree to provide ANONYMOUS information about detected threats to improve my security option Finally press the Finish button AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved e ri MiV vs d aii 6 After Installation 6 1 Scan optimization The scanning optimization functionality searches the Windows and Program files folders where it detects appropriate files at the moment those are the exe dll and sys files and saves the information on these files With the next access it will no be necessary to scan these files automatically The respective assigned files will only be scanned if
89. curity Toolbar IV Install AVG Security Toolbar now to remove the hassle and complication of managing the security of your computer It quickly tracks and monitors dangerous websites allowing you to surf the web knowing you are safe Go v iz http www avg com 4 X IT Set AVG Secure Search as my default search provider for Address bar and browser Search box B searches and notify me of changes In the AVG Security Toolbar dialog decide whether you want to install the AVG Security Toolbar If you do not change the default settings this component will be installed automatically into your Internet browser currently supported browsers are Microsoft Internet Explorer v 6 0 or higher and Mozilla Firefox v 3 0 or higher and to provide you with comprehensive online protection while surfing the Internet Also you have the option to decide whether you want to chose AVG Secure Search as your default search provider If so please mark the respective check box 5 10 Close down open applications AVG 9 0 build 705 11 10 2009 Close down open applications The following applications need to be closed down before installing AVG Please press Next to automatically close down these applications Google Windows Internet Explorer AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved kd aa AVG The Close down open
90. d Adapters profiles ofiles 2 Computer in domain Defined networks a f Applications System services Profiles settings A Firewall profile is a set of security rules applied to the computer based on how it is connected to the Internet through a corporate network independently or in variable manner Within a profile each application can be assigned rules related to the network communication block allow To create a basic individualized set of profiles use the Firewall configuration wizard Description of the currently active profile The computer is member of a domain typically a corporate network and is protected by a corporate Firewall Profile name Trusted Database usage Activate profile OD Allow all Ignore Trusted Database 7 Block All Ignore Trusted Database Duplicate profile 2 Computer in domain ov Use Trusted Database Rename profile Delete profile Toggle Trusted Database Export profile lt m gt Import profile Description of the currently selected profile User defined profile is any other profile than the two basic system profiles Allow all and Block all User defined profiles can be generated automatically via the Firewall configuration wizard and then manually by duplicating any existing profile except the system profiles and changing its settings as required This way it is possible to create virtually unlimited number of user defined profiles
91. d be excluded from the Resident Shield scanning If this is not essential we strongly recommend not excluding any files The dialog provides the following control buttons e Add specify files to be excluded from the scanning by selecting them one by one from the local disk navigation tree e Add list allows you to enter a whole list of files to be excluded from the Resident Shield scanning e Edit allows you to edit the specified path to a selected file e Edit list allows you to edit the list of files e Remove allows you to delete the path to a selected file from the list AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 1 53 10 14 Cache Server The Cache Server is a process designed to speed up any scan on demand scan scheduled whole computer scan Resident Shield scan It gathers and keeps information of trustworthy files system files with digital Signature etc These files are then considered safe and during scanning are skipped Advanced AVG Settings Appearance Sounds Ignore faulty conditions Caching enabled Identity Protection Virus Vault PUP Exceptions Cache Server Enable adding new files into cache i A CAUTION Disabling any of these options may decrease your system performance It is strongly Anti Spam recommended to keep them enabled Online Shield LinkScanner E iQ Scans fa Schedules E mail Scanner Ep fE Resident Shield
92. d by Identity Protection Upon clicking it displays synoptic overview of the threat details what files processes have been affected characteristics of the process etc Please note that for all other items than detected by IDP this button is greyed out and inactive AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved Details of threat that was determined to be malware EICAR 1 COM Time of creation 1 3 2010 18 16 43 Full path C DOCUMENTS AND SETTINGS ADMINISTRATORSLOCAL SETTINGSYTEN Details 0 processes terminated 1 file deleted 0 registry keys deleted Files deleted EICAR 1 COM e Delete removes the infected file from the Virus Vault completely and irreversibly e Empty Vault removes all Virus Vault content completely By removing the files from the Virus Vault these files are irreversibly removed from the disk not moved to the Recycle Bin AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved ivy dv eve 13 AVG Updates Keeping your AVG up to date is crucial to ensure that all newly discovered viruses will be detected as soon as possible During the AVG Installation process you were invited to specify how often you wish to update your AVG The available options are Every 4 hours or Every day see dialog Schedule regular scans and updates Since AVG updates are not released according to any fixed schedule b
93. d within this dialog is also accessible directly from the Anti Rootkit component s interface Mark up the respective check boxes to specify objects that should be scanned e Scan applications e Scan DLL libraries e Scan drivers Further you can pick the rootkit scanning mode e Quick rootkit scan scans all running processes loaded drivers and the system folder typically c Windows e Full rootkit scan scans all running processes loaded drivers the system folder typically c Windows plus all local disks including the flash disk but excluding floppy disk CD drives AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 155 10 16 Update Advanced AVG Settings E ppearance FE Sounds When to update files F Ignore faulty conditions Update upon next computer restart Updated files will be prepared and the update will be completed E Identity Protection after the computer restart Virus Vault Update immediately If computer restart is required Require confirmation from the user E LinkScanner O Restart immediately Bg iQ Scans Complete at next computer restart A Schedules E E mail Scanner Post update memory scan amp E Resident Shield C Start memory and process scan after a successful update f Cache Server Anti Rootkit ii Additional update options Build new system restore point during each program update Use DNS update Requi
94. date when you manually assigned the application as safe Control buttons The control buttons available within the Allowed list dialog are as follows e Add press this button to add a new application to the allowed list The following dialog pops up AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 102 Allowed item definition File Checksum C Any location do not use full path Add Cancel o File type the full path to the file application that you want to mark as an exception o Checksum displays the unique signature of the chosen file This checksum is an automatically generated string of characters which allows AVG to unequivocally distinguish the chosen file from other files The checksum is generated and displayed after successful addition of the file o Any location do not use full path if you want to define this file as an exception only for the specific location then leave this checkbox unchecked e Remove press to remove the selected application from the list e Remove all press to remove all listed applications AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 103 10 5 Virus Vault Advanced AVG Settings cle Appearance Sounds Ignore faulty conditions Limit Virus Vault Size Identity Protection 3 PUP Exceptions Virus Vault maintenance 10 45 Ant
95. ded Wednesday iv O Never C Enable automatic scan of removable devices e g USB drives CD DVD etc In the Schedule regular scans and updates dialog set up the interval for new update files accessibility check up and define time when the scheduled scan should be launched It is recommended to keep the default values Press the Next button to continue 5 13 Computer usage selection 7 m F Firewall Configuration Wizard Computer usage selection Please help AVG optimize your protection and firewall settings by telling us what type of computer you are installing this software on desktop computer Computer is permanently connected through one network m O portable computer laptop netbook etc Computer is being connected through various networks In this dialog the Firewall Configuration Wizard asks what type of computer you use For instance your notebook that connects to the Internet from many different locations airports hotel rooms etc requires security rules that are stricter than AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 23 a o E a aa AVG those of a computer in a domain company network etc Based on the selected computer usage type the Firewall default rules will be defined with a different security level You have two alternative options to select from e Adesktop computer
96. ded directly in the user interface Generally in each dialog you will find one single specific feature and you can edit it its description is always included in the dialog itself e Cache fingerprint domain reputation LegitRepute e Training maximum word entries auto training threshold weight e Filtering language list country list approved IPs blocked IPs blocked countries blocked charsets spoofed senders e RBL RBL servers multihit threshold timeout maximum IPs e Internet connection timeout proxy server proxy authentication AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 117 AVG 10 8 Online Shield a Advanced AVG Settings EJ Appearance f Sounds Online Shield EJ Ignore faulty conditions Enable Online Shield Identity Protection y You need to restart your web browser after you enable Online Shield Once you disable Online Shield it EJ Virus Vault is necessary to refresh the viewed web page PUP Exceptions E Anti S A Schedules E mail Scanner 25 Resident Shield fE Cache Server Anti Rootkit 25 Update Threat notification mode Standard pop up dialog recommended O Tray balloon notification O Tray icon signalization The Online Shield dialog allows you to activate deactivate the entire Online Shield component via the Enable Online Shield option activated by default For further advanced settings o
97. defined rule details can be edited added or deleted by the respective button manufacturer defined rule details can only be edited AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 178 a User defined system rules Rule detail name Edit Add Preview of the rule detail OK Cancel Warning Please mind that detail rule settings are advanced primarily intended for network administrators who need full control over Firewall configuration If you are not familiar with types of communication protocols network port numbers IP address definitions etc please do not modify these settings If you really need to change the configuration please consult the respective dialog help files for specific details Log unknown traffic e Log unknown incoming traffic check the box to record in the Logs every unknown attempt to connect to your computer from outside e Log unknown outgoing traffic on by default check the box to record in the Logs every unknown attempt from your computer to connect to an outside location AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 179 12 AVG Scanning Scanning is a crucial part of AVG 9 Internet Security functionality You can run on demand tests or schedule them to run periodically at convenient times 12 1 Scanning Interface r AVG Internet Security Fi
98. der Scan whole computer Objects scanned 31098 Threats found 0 t Currently scanning Registry QA Current object HKLMSSOFTWARE Classes Interface 5EB25024 8CF1 11D1 BF92 0060081ED811 Additional scan settings gJ Automatic scan Scan configuration editing You have the option of editing the predefined default settings of the Scan of the whole computer Press the Change scan settings link to get to the Change scan settings for Scan whole computer dialog It is recommended to keep to the default settings unless you have a valid reason to change them File Components History Tools Help _ Internet Security Change scan settings for Scan whole computer Gosa z 7 Report Potentially Unwanted Programs and Spyware threats Q Computer scanner Report enhanced set of Potentially Unwanted Programs Scan for Tracking Cookies O Scan inside archives F Use Heuristics M Scan system environment Adjust how quickly Scan completes will impact system resources Automatic scan iti reports Save the current settings Start scan Cancel AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved rav ts vare e Scanning parameters in the list of scanning parameters you can switch on off specific parameters as needed By default most of the parameters are switched on and these will be used automatical
99. der dialog allows you to specify the location where AVG 9 Internet Security should be installed By default AVG will be installed to the program files folder located on drive C In case the folder does not exist yet you will be asked in a new dialog to confirm you agree AVG creates this folder now AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved Ad riv vs If you want to change this location use the Browse button to display the drive structure and select the respective folder Press the Next button to confirm 5 7 Custom Installation Component Selection i ZB AVG 9 0 build 767 1 18 2010 Component Selection dJ MMM 2 AVG for Windows al Check the components you wish to install and uncheck those you AVG Firewall don t wish to install If any Online Shield unchecked components have LinkScanner been previously installed in an Identity Protection earlier version of the software on your computer these components Additional installed languages vil be uninstalled amp E mail Scanner O Plugin for The Bat Plugin for Microsoft Outlook O Personal E mail Scanner for all other e mail af Anti Spam O Plugin for Microsoft Office 2000 lt P 2003 2007 gt lt a The Component Selection dialog displays an overview of all AVG 9 Internet Security components that can be installed If the default settings do not suit you you can
100. dialog is only accessible within the Windows Safe Mode for detailed description of this dialog please consult the help file opened directly from the dialog 12 4 1 CMD Scan Parameters Following please find a list of all parameters available for the command line scanning e SCAN Scan specific files or folders SCAN path path e g SCAN C D e COMP Scan whole computer e HEUR Use heuristic analyse e EXCLUDE Exclude path or files from scan Command file file name e EXT Scan these extensions for example EXT EXE DLL e NOEXT Do not scan these extensions for example NOEXT JPG e ARC Scan archives e CLEAN Clean automatically e TRASH Move infected files to the Virus Vault e QT Quick test e MACROW Report macros e PWDW Report password protected files e IGNLOCKED Ignore locked files e REPORT Report to file file name e REPAPPEND Append to the report file e REPOK Report uninfected files as OK AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 191 e NOBREAK Do not allow CTRL BREAK to abort e BOOT Enable MBR BOOT check e PROC Scan active processes e PUP Report Potentially unwanted programs e REG Scan registry e COO Scan cookies e Display help on this topic e HELP Display help on this topic e PRIORITY Set scan priority Low Auto High see Advanced settings Scans e SHUTDOWN Shutdown computer upon scan completion e FORCESHUTDOWN F
101. dresses that match just one of the two conditions will be used too When the appropriate option has been selected click Next The following dialog will be informative only telling you that the wizard is ready to process the messages To start training click the Next button again Training will then start according to previously selected conditions AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 112 10 7 2 Performance a Advanced AVG Settings oE Appearance i 2 EE Sounds Engine performance settings Ignore faulty conditions Identity Protection Virus Vault PUP Exceptions Anti Spam To identify spam Setti Use basic and advanced rules and the on line check m Basic and advanced rules and training data are used to identify spam All messages are checked on line This option is recommended Low memory High performance IE Whitelist IE Blacklist E Advanced Settings Online Shield LinkScanner Enable on line checking Schedules If enabled the Anti Spam engine will communicate with the Mailshell SpamLabs servers to determine better scoring 45 E mail Scanner Resident Shield Cache Server Anti Rootkit F Update Default f Apply The Engine performance settings dialog linked to via the Performance item of the left navigation offers the Anti Spam component performance settings Move the slider left or right to change the level of sca
102. duled Scan xxaraannannnnrannnnnnvnnnnrnnnnnnanran sann SEES EEE DE ADEE SEES EEE EES 128 10 11 2 Virus Database Update Schedule rrrrrnnrrrananannnnrrrnarrnnnnrrrnarernner 128 10 11 3 Program Update Schedule ssesrssrrrserrrrrrserrrerrrrrrrenrrrnnrnnnrrennnnnrrennreenrenni 128 AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved av Se vd 10 11 4 Anti Spam Update Schedule sssrssrrrserrrrrrserrrerrrertrnnrrrerrnnnrrennrnnrrennerenrenni 128 10 12 E mail Scanner rer 139 10 12 1 Certification cect terete ttt tte nent e EEE EEDA DEEDES EEE EASE AEDS DEEDES DEE annann nnn 139 10 12 2 Mail Filtering trict treet tenet ee TEE EEE EEE n ES 139 10 12 3 LOGS and Results rr tet tte e eet e eee ee EE EE EEE EEE EEE EEE EES 139 10 12 4 Servers irie ikiniita Ei ED EEE ADEE EEDA EIEEE SEAS DEES DEED DEEDES EE aA DEED DEES 139 40 13 Resident Shield rates Eee 149 10 13 1 Advanced Settings viii tee eee EEE EEE EEE EEE 149 10 13 2 Directory Exludes stirrer ee ete e ee eee ee EE EEE EEE ESTEE aE 149 10 13 3 Excluded Files cccetc ete ete e tenn e nee e een ene EEDA DEEDES EEE EEE DEEDES EEE DE ADEE DEES EEE nnn 149 10 14 Cache Server arrrennnnnnnrnnennnnnnnnnennnnnnnrnnennnnnnnnnnennnnnnnnnennnnnnnnnnennnnnnnnnsenne 154 10 15 Anti Rootiktk sarte 155 10 16 Update sert varaner navavnnnnnnnnevnnnenernevernavernanennrnenernenernenerneverernerernaversavernennn 156 10 16 1 Proxy
103. e alowing you to buy the full version of the program right away For AVG 9 Internet Security installed with a sales number the items display as Register and Activate For more information please consult the License section of this documentation e About AVG opens the Information dialog with five tabs providing data on program name program and virus database version system info license agreement and contact information of AVG Technologies CZ 7 2 Security Status Info The Security Status Info section is located in the upper part of the AVG main window Within this section you will always find information on the current security status of your AVG 9 Internet Security Please see an overview of icons possibly AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 32 depicted in this section and their meaning y The green icon indicates that your AVG is fully functional Your computer is completely protected up to date and all installed components are working propery y ZJ The orange icon warns that one or more components are incorrectly configured and you should pay attention to their properties settings There is no critical problem in AVG and you have probably decided to switch some component off for some reason You are still protected by AVG However please pay attention to the problem component s settings Its name will be provided in the Security Status Info section This icon also
104. e likely to be caught as well AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 107 e Value 50 59 Very aggressive configuration Non spam e mail messages are as likely to be caught as real spam messages This threshold range is not recommended for normal use In the Anti Spam basic settings dialog you can further define how the detected spam e mail messages should be treated e Move message to the junk folder mark this check box to specify that each detected spam message should be automatically moved to the specific junk folder within your e mail client e Add recipients of sent e mails to whitelist tick this check box to confirm that all recipients of sent e mails can be trusted and all e mail messages coming from their e mail accounts can be delivered e Modify subject for messages marked as SPAM tick this check box if you would like all messages detected as spam to be marked with a specific word or character in the e mail subject field the desired text can be typed in the activated text field Control buttons Train Anti Spam button open the Anti Spam training wizard described in details in the next chapter The first dialog of the Anti Spam Training Wizard asks you to select the source of e mail messages you want to use for training Usually you will want to use either e mails that have been incorrectly marked as SPAM or spam messages that have not been recognized AVG 9 Int
105. e PUP Exceptions dialog of the advanced settings o Locked file not tested the respective object is locked and AVG is therefore unable to scan it o Potentially dangerous object the object was detected as potentially dangerous but not infected it can contain macros for instance the information should be taken as a warning only o Reboot is required to finish the action the infected object cannot be removed to remove it completely you have to restart your computer Control buttons There are three control buttons available in this dialog e View details the button opens a new dialog window named Detailed object information Detailed object information X Property name Property value Object name C Documents and Settings Administrator My Documentsteicar Detection name Virus identified EICAR Test Object type file SDK Type Core Result Infected Action history lt gt Previous Next Close In this dialog you can find detailed information on the detected infectious object e g infected object name and location object type SDK type detection result and history of actions related to the detected object Using the Previous Next buttons you can view information on specific AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 205 i mu ae E AVU findings Use the Close button to close this dialog e Remove selected infections use
106. e Process The update process can be launched immediately as the need arises by the Update now quick link This link is available at all times from any AVG user interface dialog However it is still highly recommended to perform updates regularly as stated in the update schedule editable within the Update manager component AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 213 a rav fe vare Once you start the update AVG will first verify whether there are new update files available If so AVG starts their downloading and launches the update process itself During the update process you will get redirected to the Update interface where you can view the process progressing in its graphical representation as well as in an overview of relevant statistic parameters update file size received data download speed elapsed time Note Before the AVG program update launch a system restore point is created In case the update process fails and your operating system crashes you can always restore your OS in its original configuration from this point This option is accessible via Start All Programs Accessories System tools System Restore Recommended to experienced users only AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 214 14 Event History a History ax 5 Virus Vault Event date and time 7 10 8 2009 15
107. e a good reason to change this settings we recommend to keep the component active If the item is checked and the Online Shield is running more configuration options are available and editable on two tabs e Web you can edit the component s configuration regarding the scan of the website content The editing interface allows you to configure the following elementary options AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 66 sil AV vi i a AVG Internet Security MAX File Components History Tools Help AVG mo Internet Security Online Shield Component Online Shieldprotects you against accidentally downloading infected files or exchanging g infected files over instant messaging 3 onine Shield Gr Update nom Online Shield is active and fully functional V Enable Online Shield need web browser restart Web Instant Messaging b settings Check archives Report Potentially Unwanted Programs and Spyware threats Report enhanced set of Potentially Unwanted Programs Use heuristic analysis KOR Maximum part size of a file to be scanned po 3 200 KB Save changes Cancel o Online Shield this option confirms that the Online Shield should perform scanning of the www pages content Provided this option is on by default you can further switch on off these items gt Check
108. e engine and scan for spyware as well as for viruses Spyware represents a questionable malware category even though it usually represents a security risk some of these programs can be installed intentionally We recommend to keep this feature activated as it increases your computer security Q Report enhanced set of Potentially Unwanted Programs mark to detect extended package of spyware programs that are perfectly ok and harmless when acquired from the manufacturer directly but can be misused for malicious purposes later This is an additional measure that increases your computer security even more however it can possibly block legal programs and is therefore switched off by default o Scan inside archives check to scan contents of archives attached to e mail messages e E mail attachments reporting in this section you can set additional reports about potentially dangerous or suspicious files Please note that no warning dialog will be displayed only a certification text will be added to the end of the e mail message and all such reports will be listed in the E mail AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved Scanner detection dialog o Report password protected archives archives ZIP RAR etc that are protected by password are not possible to scan for viruses check the box to report these as potentially dangerous o Report password protected documents documents prot
109. e the test parameters on all tabs press the button to save them only after you have specified all your requirements e Cancel cancels any changes you have performed on this tab or on any other tab of this dialog and switches back to the AVG scanning interface default dialog 12 6 Scan Results Overview Zz AVG Internet Security Joe Eile Components History Tools Help Beta Send Feedback AVG You are protected feast Security F All security features Scan results overview 7 Overview Name Start time End time Tested objects Infections Sp 111 Shell extension scan 10 8 2009 16 08 10 8 2009 16 08 10 ovo ort B Scan specific files or folders 10 8 2009 16 07 10 8 2009 16 07 4 141 DC S Scan specific files or folders 10 8 2009 16 02 10 8 2009 16 04 5309 2 2 O C S Scan whole computer 10 8 2009 15 46 10 8 2009 15 48 80097 2 2 DC K View details Delete result Show notification The Scan results overview dialog is accessible from the AVG scanning interface via the Scan history button The dialog provides a list of of all previously launched scans and information of their results e Name scan designation it can either be the name of one of the predefined scans or a name you have given to your own scheduled scan Every name includes an icon indicating the scan result 2 green icon informs there was no infection detected during the scan blue icon announces there was an infection d
110. e this box unchecked it will reduce the scanning time even more because these files are often quite large and are not too likely to be infected by a virus Again you can specify by extensions which files are those that should always be scanned gt Optionally you can decide you want to Scan files without extension this option is on by default and it is recommended that you keep it so unless you have a real reason to change it Files with no extension AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved are rather suspicious and should be scanned at all times e Scan process priority you can use the slider to change the scanning process priority By default the priority is set to medium level Automatic scan that optimizes the scanning process speed and the use of system resources Alternatively you can run the scanning process slower which means the system resources load will be minimized useful when you need to work on the computer but you do not care so much how long the scanning takes or faster with increased system resources requirements e g when the computer is temporarily unattended e Set additional scan reports the link opens a new Scan reports dialog where you can select what types of possible findings should be reported a Scan reports X Scan reports Report password protected archives Report password protected documents Report locked f
111. ected by password are not possible to scan for viruses check the box to report these as potentially dangerous Report files containing macros a macro is a predefined sequence of steps aimed to make certain tasks easier for a user MS Word macros are widely known As such a macro can contain potentially dangerous instructions and you might like to check the box to ensure that files with macros will be reported as suspicious O O Report hidden extensions hidden extension can make e g a suspicious executable file something txt exe appear as harmless plain text file something txt check the box to report these as potentially dangerous Move reported attachments to Virus Vault specify whether you wish to be notified via e mail about password protected archives password protected documents macro containing files and or files with hidden extension detected as an attachment of the scanned e mail message If such a message is identified during scanning define whether the detected infectious object should be moved to the Virus Vault O AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved AVG 10 12 1 Certification Appearance Sounds Incoming e mail Incoming e mail certification text Ignore faulty conditions No virus found in this incoming message Identity Protection Virus Vault PUP Exceptions Anti Spam Online Shield LinkScanner Outgoing e mail Scans E Schedu
112. ection Virus Vault PUP Exceptions Anti Spam f Online Shield LinkScanner Scans gs Schedules 2 E mail Scanner 5 Certification fE Mail Filtering E Logs and Results S Servers o k POP3 ft AutoPOP3 10110 E Default SMTP Server Name Relay Host Automatic O Fixed host Additional settings Local port used in e mail client Queue processing Automatic O Manual Connection Administrative server Send administrative messages to server port E mail client SMTP server settings Original E mail client SMTP server activation M Activate this server and use it for sending e mail Regular iv AutoPOP3 10110 w z In this dialog opened via Servers SMTP you can set up a new E mail Scanner server using the SMTP protocol for outgoing mail e SMTP Server Name in this field you can specify the name of newly added servers to add a SMTP server click the right mouse button over the SMTP item of the left navigation menu For automatically created AutoSMTP server this field is deactivated e Relay Host defines the method for determining the mail server used for outgoing mail o Automatic login will be carried out automatically according to your e mail client settings o Fixed host in this case the program will always use the server specified here Please specify the address or name of your mail server You may use a domain name for example smtp acme com as well
113. ections this button deletes all findings that cannot be healed or moved to the Virus Vault e Close results terminates the detailed information overview and returns to the Scan results overview dialog 12 7 4 Warnings Tab The Warnings tab displays information on suspected objects typically files detected during scanning When detected by the Resident Shield these files are blocked from being accessed Typical examples of this kind of findings are hidden files cookies suspicious registry keys password protected documents or archives etc Such files do not present any direct threat to your computer or security Information about these files is generally useful in case there is an adware or spyware detected on your computer If there are only Warnings detected by an AVG test no action is necessary V a AVG Anti Virus plus Firewall o X File Components History Tools Help AVG You are protected Internet Security All security features are Scan results O Overview Results overview Spyware File Infection EN Documents and Settings Administrator Desktopt spywarelwebl 746 smogo 0 0 DE exe Potentially harmful pi RA C Documents and Settings Administrator D esktop spyware web 51 9 hobby 0 0 DE exe Potentially harmful pi amp C Documents and Settings V dministratoryD esktop spyware web 280 joke 0 0 DE exe Potentially harmful pr Sy C Documents and Settings Administrator Desktop spyware web 269 h
114. ective settings dialog To delete the highlighted rule simply press Remove To define a new rule use the Add button to open the Change rule detail dialog allowing you to specify all necessary details 11 5 4 System Services Any editing within the System services and protocols dialog is intended for experienced users ONLY a Firewall settings ax S 2 Computer in domain Defined networks Applications System services Q Hep System services and protocols The list displays most of Windows system services System services can be assigned simple rules for network communication only allow or block List of system services and protocols Log rule action System services and protocols Networks a E GRE Protocol ESP Protocol AH Protocol PPTP VPN DHCP DNS Client ICMP v4 Diagnostics Incoming Ping Remote Desktop server Ident service DNS Server OOOOOOOOOOOO A User defined system rules ICMP v4 Host Unreachable MS Printer and File Sharing Manage user system rules Here you can add your system rule Log unknown traffic C Log unknown incoming traffic 7 Log unknown outgoing traffic Action Block All Networks Block All Networks Block All Networks Block All Networks Allow for all All Networks Allow for all All Networks Allow for all DNS addresses GO Allow for all All Networks
115. eee eee ee eee eee 23 5 14 Your computer Internet connection xxusaauuunnnvnnnnunnnnunnnnnvnnnnunnnnnnnnnnnnnnnnnnnnnn 24 5 15 AVG protection configuration is complete eek Ree GE 25 6 After Installation xx xunnunnnunnunnnnunnunnnnvnnunnunnnnvnnunnunnnnunnunnnnunnunnununnunnunnnuunnuunnuune 26 6 1 Scan optimization HE EE EE GERE EE Me ke EE ae 26 6 2 Product Registration FERRER SEE Fade Gar EA ETE EE Ea 26 6 3 Access to User Interface xxruannunnnnrnannanvannunnnnrnnnvanvunnunnnnvunnnnnrurnunnnnrnnnnner 26 6 4 Scanning of the whole computer FETE EE EE 27 AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved rav Ve 65 Eicar Test FE iad AEEA AAEE SETIA ENAA 27 6 6 AVG Default Configuration xrarannanannananannanannnnannenrnnunrnnunrnnunrnrnnrernnnernanernennn 28 7 AVG User Int rface siiscccicicsstececssccesiseaticanasdddeticarscdvabaseceutddecaannsestcaareaatediisszenaeaeese 29 7 1 System Menu rar rerna nav avnavavnnnnvnnnevennevennavennavevnrnevennevernenernevernrnernrnanernanernnnnn 30 FL Flores ae one 30 7 1 2 Components verter annan narr anna ann nr naa nerd nn narr dren narr EEE EEE EEE EEE 30 7 1 3 History Re 30 FAA Toolg thee ee haan ae beer ke 30 7 1 5 Help reer TEE EEE 30 7 2 Security Status Info vereesereet ete et ete te eee ete te ete t eee tenet ene t eee et eee ee ete ee EEE eG eee ea Ee Ee Ee Eee Ee ES 32 7 3 Quick LINKS r0r
116. em Tools Severity Level Process name SYSTEM WSCNTFY EXE WINLOGON EXE TASKMGR EXE SVCHOST EXE SVCHOST EXE SVCHOST EXE SVCHOST EXE CJ IS oS iS iS iS i i Refresh Details of the selected process show notification Process path SYSTEM C AWINDOWS SYSTEM32 WSCNTFY EXE C WINDOWS SYSTEM32 WINLOGON EXE C AWINDOWS SYSTEM32 TASKMGR EXE C WINDOWS SYSTEM32 SVCHOST EXE C AWINDOWS SYSTEM32 SVCHOST EXE C AWINDOWS SYSTEM32 SVCHOST EXE C AWINDOWS SYSTEM32 SVCHOST EXE fans Terminate Process Back AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 45 The Processes dialog contains a list of processes i e running applications that are currently active on your computer The list is divided into several columns Severity Level graphical identification of the respective process severity on a four levels scale from less important m up to critical mmmm e Process name name of the running process e Path physical path to the running process e Window if applicable indicates application Window name Internet indicates if the running process also connects to the Internet Yes No e PID process identification number is a unique Windows internal process identifier Control buttons The control buttons available within the System Tools interface are as follows e Refresh updates the list of processes according
117. er as Warning or as Information The severity Information can be reported for one of the following reasons e Run time packed The file was packed with one of less common run time packers which may indicate an attempt to prevent scanning of such file However not every report of such file indicates a virus e Run time packed recursive Similar to above however less frequent amongst common software Such files are suspicious and their removal or submission for analysis should be considered e Password protected archive or document Password protected files can not be scanned by AVG or generally any other anti malware program e Document with macros The reported document contains macros which may be malicious AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 209 ai rav 3 vare e Hidden extension Files with hidden extension may appear to be e g pictures but in fact they are executable files e g picture jpg exe The second extension is not visible in Windows by default and AVG reports such files to prevent their accidental opening Improper file path If some important system file is running from other than default path e g winlogon exe running from other than Windows folder AVG reports this discrepancy In some cases viruses use names of standard system processes to make their presence less apparent in the system Locked file The reported file is locked thus ca
118. ere ree re 202 12 7 6 Information ee ee ee ee re eee creer Te ret 202 12 8 Vinis Vault F rre ere sedrer 210 13 AVG Updates xnrnnnnnnnnnvnnennnnnnnnnnnevnnvnnnnnvnnennvnnennennennennnnnnvnnnnnnnnnnnvnnnnnnnnnunernr 213 13 1 Update Levels rrrrrvevrrvevnnnevannevernevernavernrvenernanennenernevernevernrnerervaversevernnnnn 213 13 2 Update Types rerrrvevrrvevnnnnvnnnnnernevernrnernavenernenernenerneverneverernernrvaversavernennn 213 13 3 Update Process rrrenranannnnannnnannunrnnnnrnannrnrnnnnrnnnnrnnnnrnnunrnnnnrnrnarernnnensanerenrnn 213 14 Event History xxrxnnnnnnnnnnnnnnnnnnnnvnnnnnnnnnvnnennnnnennennennennnnnnvnnnnnnnnnnnnnnnnnnnnnunnrnr 215 15 FAO and Technical Support s ssisssmessssndomsisinaannnmnmsnnndnnndkdaneaansaavannddnnar vann 216 AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved iy sv ett 1 Introduction This user manual provides comprehensive documentation for AVG 9 Internet Security Congratulations on your purchase of AVG 9 Internet Security AVG 9 Internet Security is one of a range of award winning AVG products designed to provide you with peace of mind and total security for your PC As with all AVG products AVG 9 Internet Security has been completely re designed from the ground up to deliver AVG s renowned and accredited security protection in a new more user friendly and efficient way Your new AVG 9 Internet Security produ
119. erface 12 7 Scan Results Details If in the Scan Results Overview dialog a specific scan is selected you can then click the View details button to switch to the Scan Results dialog providing detailed data on the course and result of the selected scan The dialog is further divided into several tabs AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 202 d AVG e Results Overview this tab is displayed at all times and provides statistical data describing the scan progress e Infections this tab is displayed only if a virus infection was detected during scanning e Spyware this tab is displayed only if spyware was detected during scanning e Warnings this tab is displayed for instance if cookies were detected during scanning e Rootkits this tab is displayed only if rootkits were detected during scanning e Information this tab is displayed only if some potential threats were detected but these cannot be classified as any of the above categories then the tab provides a warning message on the finding Also you will find here information on objects that could not be scanned e g password protected archives 12 7 1 Results Overview Tab Bive internet Securiy a File Components History Tools Help Beta dte You are protected BEES cay BET Internet Security All security features Scan results oven Results overview Infections Wamings Computer scanner Scan Scan wh
120. ernet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 108 J gt mu soe mw AVN a Anti Spam training wizard Please choose a source training set Folders with EML files oft Office There are the following options to choose from e A specific e mail client if you use one of the listed e mail clients MS Outlook Outlook Express The Bat Mozilla Thunderbird simply select the respective option Folder with EML files if you use any other e mail program you should first save the messages to a specific folder in eml format or make sure that you know the location of your e mail client message folders Then select Folder with EML files which will enable you to locate the desired folder in the next step For faster and easier training process it is a good idea to sort the e mails in the folders beforehand so that the folder you will use for training contains only the training messages either wanted or unwanted However it is not necessary as you will be able to filter the e mails later on Select the appropriate option and click Next to continue the wizard Dialog displayed in this step depends on your previous selection Folders with EML files AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 109 Anti Spam training wizard Folders contain Unsolicited e mails SPAM iv Please select folders for training
121. ernet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved TS il At ta AVG 8 14 2 Update Manager Interface ANG Internet Security Job Send Feedback File Components History Tools Help Beta AVG E You are protected Internet Security Al saie Update Manager Component Update Manager manages automatic AVG updates from the Internet or a local network To 3 make sure you always get the latest version of update files it is recommended to create an update g Update Manager oY d schedule that checks for critical updates directly from the Internet at regular intervals i e at least once a day Updating your AVG is vital if you want to preserve maximum protection against viruses Update Manager component is active Latest update 10 srpna 2009 14 04 Virus database version 270 13 46 2286 Nest scheduled update 10 srpna 2009 15 36 For more detailed settings please select Tools Advanced settings from the system menu Update Manager settings Periodically O ta specific time interval Hour s v f fi Every 4 amp Show notification The Update Manager s interface displays information about the component s functionality and its current status Update manager is active and provides the relevant statistical data e Latest update specifies when and at what time the database was updated e Virus database version defines
122. es CZ s r o All rights reserved 116 e Edit press this button to open a dialog where you can manually enter a list of addresses you can also use copy and paste Insert one item sender domain name per line e Export if you decide to export the records for some purpose you can do so by pressing this button All records will be saved to a plain text file e Import if you already have a text file of email addresses domain names prepared you can simply import it by selecting this button The input file must be in plain text format and the content must contain only one item address domain name per line 10 7 6 Advanced Settings The Advanced Settings branch contains extensive setting options for the Anti Spam component These settings are intended for experienced users typically network administrators who need to configure the antispam protection in full detail for the best protection of e mail servers For this reason there is no extra help available for the individual dialogs however there is a brief description of each respective option directly in the user interface We strongly recommend not changing any settings unless you are fully familiar with advanced settings of Spamcatcher MailShell Inc Any inappropriate changes may result in bad performance or incorrect component functionality If you still believe you need to change the Anti Spam configuration at the very advanced level please follow the instructions provi
123. eset Buttons 7 Page Status Button General n AVG News Button Useful Buttons E News Button E Security Delete History Button E mail Notifier Button Advanced Options Weather Button ss amp Facebook Button On this tab you can specify toolbar control buttons that should be displayed or hidden within the AVG Security Toolbar panel Mark any option in case you want to have displayed the respective button Further find described the functionality of each of the toolbar buttons e Page Status Button the button offers the possibility of having displayed the information on the currently opened page security status within AVG Security Toolbar e AVG News Button the button opens a web page providing the latest AVG related press release e News Button the button provides a structured overview of current news from the daily press e AVG Info Button the button offers information on AVG toolbar on current threats and the internet threat level opens the virus encyclopedia and provides more AVG products related news e Delete History Button this button allows you to Delete complete history or AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 89 WE AVG AV Delete search history Delete browser history Delete download history or Delete cookies directly from the AVG Security Toolbar panel e E mail Notifier Button the button allows y
124. etected during the scan but the infected object was removed automatically AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 201 red icon warns there was an infection detected during the scan and it could not be removed Each icon can either be solid or cut in half the solid icons stands for a scan that was completed and finished properly the cut in half icon means the scan was canceled or interrupted Note For detailed information on each scan please see the Scan Results dialog accessible via the View details button in the bottom part of this dialog e Start time date and time when the scan was launched e End time date and time when the scan ended e Tested objects number of objects that were checked during scanning e Infections number of virus infections detected removed e Spyware number of spyware detected removed e Warnings number of detected suspicious objects e Rootkits number of detected rootkits e Scan log information information relating to the scanning course and result typically on its finalization or interruption Control buttons The control buttons for the Scan results overview dialog are e View details press it to switch to the Scan results dialog to view detailed data on the selected scan e Delete result press it to remove the selected item from the scan results overview e Back switches back to the default dialog of the AVG scanning int
125. etimes it is possible to terminate only applications that are currently in the connected state We strongly suggest not to terminate any connections unless you are absolutely sure that they represent a real threat 8 6 3 Autostart File Components History Tools Help Beta Send Feedback You are protected san WY Internet Security plezan iiss Processes Network Connections Autostart Browser Extensions LSP Viewer Name Location Path LJ System Tools 3 Shel REGISTRY MACHINESSOFT Explorer exe Q Computer scanner D ctimon exe REGISTRYSUSERS DEFAULT C WINDOWS system32 ctfmon E VMware User Process REGISTRYSMACHINESSOFT C Program Files VMware VMuwar E CAWINDOWS system32 ms REGISTRYSMACHINESSOFT C AWINDOWS system32 mshta e E SHELL INISsystem ini BOOTSSHELL SYS Microsoft windows NT Curr El VMware Tools REGISTRYSMACHINESSOFT C Program FilesYMware VMwar 3 Tweak Ul REGISTRY MACHINESSOFT RUNDLL32 EXE TWEAKUICPL D ctfmon exe REGISTRY USER S 1 5 21 15 C WINDOWS system32 ctfmon Network Drives REGISTRYSMACHINESSOFT C Windows setnetwork bat Mavas TRAY REGISTRY MACHINEASOFT CAPROGRA TAVGYAVGY avgt Remove selected Back The Autostart dialog shows a list of all applications that are executed during Windows system start up Very often several malware applications add themselves automatically
126. ettings Then press the Next button to continue AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved Tt d AVG 4 2 Connectivity Check In the next step called Connectivity check AVG Download Manager will attempt to establish an Internet connection so that updates can be located a AVG Download Manager AVG setup is checking your Internet connection please wait You will not be allowed to advance the download process until the AVG Download Manager is able to complete the connectivity test e If the test shows no connectivity you will be informed about this status by the following dialog then make sure you are really connected to Internet and click the Retry button to continue AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 12 AVG a AVG Download Manager a m X Connectivity check The AVG setup is not able to detect a working Internet connection Please make sure that you are connected to the Internet and click Retry to try again If you connect to the Internet through a proxy server please click on the Proxy Settings button below to specify your proxy information e If you are using a Proxy connection to the Internet click the Proxy button to specify your Proxy Settings e If the check has been successful AVG Download Manager will go on automatically and
127. ew driver is installed on the computer Therefore please select one of the following options specifying Identity Protection component s behavior in case of a suspicious activity detection o Always prompt if an application is detected as malware you will be asked whether it should be blocked this option is on by default and it is recommended not to change it unless you have a real reason to do so o Automatically quarantine detected threats all applications detected as malware will be blocked automatically o Automatically quarantine known threats only those applications that are with absolute certainty detected as malware will be blocked AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 60 il mug VG Control buttons The control buttons available within the Identity Protection interface are as follows e Save changes press this button to save and apply any changes made in this dialog e Cancel press this button to return to the default AVG user interface components overview 8 10 License Eile Components History Tools Help Beta portere You are protected Br DE Internet Security J Al security features License Component D Overview The License Component manages your curent license status Your license number determines Rg license A the specific version of AVG you have Please make sure that you enter and activate your license mc correctly otherwise your software
128. ewly opened window select the folder where you have previously placed the update file and launch the update process e Advanced settings opens the AVG advanced settings dialog where you can edit the AVG 9 Internet Security configuration Generally it is recommended to keep the default settings of the application as defined by the software vendor e Firewall settings open a standalone dialog for advanced configuration of the Firewall component 7 1 5 Help e Contents opens the AVG help files e Get Help Online opens AVG website http www avg com at the customer support center page e Your AVG Web opens AVG website http www avg com e About Viruses and Threats opens the online Virus Encyclopedia where you can look up detailed information on the identified virus e Reactivate opens the Activate AVG dialog with the data you have entered in the Personalize AVG dialog of the installation process Within this dialog you can enter your license number to either replace the sales number the number you have installed AVG with or to replace the old license number e g when upgrading to a new AVG product e Register now connects to the registration page of AVG website http www avg com Please fill in your registration data only customers who register their AVG product can receive free technical support Note If using the trial version of AVG 9 Internet Security the latter two items appear as Buy now and Activat
129. f this component please continue to the subsequent dialogs as listed in the tree navigation e Web Protection e Instant Messaging Threat notification mode In the bottom section of the dialog select in which way you wish to be informed about possible detected threat via standard pop up dialog via tray balloon notification or via tray icon info AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 118 10 8 1 Web Protection aj Advanced AVG Settings eg Appearance Sounds Web Protection Ignore faulty conditions Enable Web protection Identity Protection C Check archives Virus Vault PUP Exceptions Anti Spam Online Shield Use heuristic analysis Report Potentially Unwanted Programs and Spyware threats C Report enhanced set of Potentially Unwanted Programs Ports to be scanned 80 8080 3128 Eg EN FE LinkScanner amp iQ Scans Maximum part size of a file to be scanned les Schedules p E mail Scanner Resident Shield Exclude host IP domain enter each entry on a new line T Update Default f Apply In the Web Protection dialog you can edit the component s configuration regarding the scan of the website content The editing interface allows you to configure the following elementary options e Enable Web protection this option confirms that the Online Shield should perform scanning of the www pages content Provided this option is on by de
130. fault you can further switch on off these items o Check archives off by default scan the content of archives possibly included in the www page to be displayed o Report Potentially Unwanted Programs and Spyware threats on by default check to activate the Anti Spyware engine and scan for spyware as well as for viruses Spyware represents a questionable malware category even though it usually represents a security risk some of these programs can be installed intentionally We recommend to keep this feature activated as it increases your computer security o Report enhanced set of Potentially Unwanted Programs mark to detect extended package of spyware programs that are perfectly ok and AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 119 O O O O harmless when acquired from the manufacturer directly but can be misused for malicious purposes later This is an additional measure that increases your computer security even more however it can possibly block legal programs and is therefore switched off by default Use heuristic analysis on by default scan the content of the page to be displayed using the heuristic analysis method dynamic emulation of the scanned object s instructions in a virtual computer environment Ports to be scanned this field lists the standard http communication port numbers If your computer configuration differs you can change the po
131. ge the AVG configuration Any changes to settings should only be performed by an experienced user If you need to change Firewall configuration select the system menu item Tools Firewall settings and edit the Firewall configuration in the newly opened Firewall Settings dialog Control buttons e Configuration wizard press the button to switch to the respective dialog used within installation process called Computer Usage Selection where you can specify the Firewall component configuration e Save changes press this button to save and apply any changes made in this dialog e Cancel press this button to return to the default AVG user interface components overview AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 54 8 8 E mail Scanner One of the most common sources of viruses and trojans is via e mail Phishing and spam make e mail an even greater source of risks Free e mail accounts are more likely to receive such malicious e mails as they rarely employ anti spam technology and home users rely quite heavily on such e mail Also home users surfing unknown sites and filling in online forms with personal data such as their e mail address increase exposure to attacks via e mail Companies usually use corporate e mail accounts and employ anti spam filters etc to reduce the risk 8 8 1 E mail Scanner Principles Personal E mail Scanner scans incoming outgoing e mails automatically You
132. ght of assigning every user into groups with specifically defined authorities o Administrator and Power User the administrator can assign any user into a specified group Power User and define authorities of the group members o All Users other users not assigned into any specific group AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 166 Ad MV 11 3 Areas and Adapters Profiles General i Security Adapters and network areas settings zs re and Adapters profiles Disable area detection and automatic profile switch Logs 5 Profiles The following list contains adapters areas and assigned profiles 5 Q Computer in domain a a _ a Defined networks Adapters and Areas Assigned profile Edit Area Applications E VMware Accelerated AMD PCNet Adapter Packet ia Unassigned System services J All network areas Delete Area Default profile 2 Computer in domain A Default dial up profile 5 Allow all Computer in domain lt Advanced settings J Disable dialog for assigning new area Disable displaying information about areas and profile char Q Hep OK Cancel Apply In the Adapters and network areas settings dialogs you can edit setting related to assigning of defined profiles to specific adapters and referring and respective networks e Disable area detection and automatic profile switch one
133. gs and editing of the scan parameters is only accessible within the AVG Advanced Settings Anti Rootkit dialog In the scanning interface the following configuration is available but only while the scan is running AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved das fa AV e Automatic scan you can use the slider to change the scanning process priority By default the priority is set to medium level Automatic scan that optimizes the scanning process speed and the use of system resources Alternatively you can run the scanning process slower which means the system resources load will be minimized useful when you need to work on the computer but you do not care so much how long the scanning takes or faster with increased system resources requirements e g when the computer is temporarily unattended e Additional scan settings this link opens a new Additional scan settings dialog where you can define possible computer shutdown conditions related to the Anti Rootkit scan Shutdown computer upon scan completion possibly Force shutdown if computer is locked i a Additional scan settings X Computer shutdown options Oo Ok Cancel 12 3 Scanning in Windows Explorer Besides the pre defined scans launched for the entire computer or its selected areas AVG 9 Internet Security also offers the option of quick scanning of a specific objec
134. hecked according to this list and a verdict icon is shown for Yahoo search results only exploited website verdict icons are shown e AVG Active Surf Shield scans the contents of the websites you are visiting regardless of the websites address Even if some website is not detected by AVG Search Shield e g when a new malicious website is created or when a previously clean website now contains some malware it will be detected and AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 62 a AVG blocked by AVG Active Surf Shield once you try to visit it Note AVG Link Scanner is not intended for server platforms 8 11 2 Link Scanner Interface The LinkScanner component consists of two parts that you can switch on off in the LinkScanner component interface The LinkScanner component interface provides a brief description of the component s functionality and information on its current status LinkScanner component is active Further you can find the information on the latest LinkScanner database version number LinkScanner Version Save Internet Security og Eile Components History Tools Help Beta Send Feedback 2 AVG You og protected Internet Security Al sont EE a LinkScanner Component Surf Shield and AVG Search Shield AVG Active Surf Shield prevents you from accidentally becoming infected by drive by downloads and other exploits ensuring the web pages you visit a
135. hield Principles rier teeters 71 8 13 2 Resident Shield Interface icctct tect e cette teen e ete n teen een EAA EEE EAA E EA EA EEDA DEEDES EEE EE EEE EEE 71 8 13 3 Resident Shield Detection cert ttt ttt e teen een en EEA DEAE EEE EA EEDA EAE EA EEE A DEEDES SEED BEES 71 8 14 Update Manager s sara rranannnvannnnanannanannenrnnnnrnnnnrnnunrnnnnrnrnannnnnnnnnavnnnennnnenenser 75 8 14 1 Update Manager Principles x srxrarnsrrrrsarannnarrrnararnnarrr sn narnanrnrsnnnrnnnnn 75 8 14 2 Update Manager Interface xxrrarranarnvannnanenvnrnsannnaarnnersnrnnsnenasenner 75 9 AVG Security Toolbar s xsxarunnnnunnnnnnnnnunnnnnnvnnnnennnnennvnnnnvnvnnvnvvnvnnnnrnnnnnnnvnnnnnnnnnen 78 9 1 AVG Security Toolbar Interface cirttttt teeter 78 9 1 1 AVG logo button xxrrsrrrrsarannnarrr EE EE EEE EEE ran and naa rrrnnnrnnnnarrrnannnnnen 78 9 1 2 AVG Secure Search powered search DOX tstsrrsrsrrerrrrsrrrrsrrerrnrenrerrnrerrnrereerenens 78 9 1 3 Page Status xrrrrrrrnarr nar nn nr ran nr narr n an nr nd denn nn narr non NAA arne rnn AEREA NEEE 78 9 1 4 AVG News EEE ENEEK EE ROEE EERE ETE EOE EEEE E E TONETA EE ETE 78 O51 Se aa are 78 9 1 6 AVG Info Arr n N a AE NN a EE E a R SEA nnnr E DEES EEE E DEES EEE sunne 78 9 1 7 Delete history srstrsrrterrerrrrrrtrrrrrrtretrrtnrnntnntnnrnnttnntnntentnnttnnteneententenneeneeneent 78 9 1 8 E mail Notifjep ET 78 9 1 9 Weather Info itr EEE E EES 78 AVG 9 Internet
136. hield Settings dialog you can activate or deactivate the Resident Shield protection completely by checking unchecking the Enable Resident Shield item this option is switched on by default In addition you can select which Resident Shield features should be activated e Scan for Tracking cookies this parameter defines that cookies should be detected during scanning HTTP cookies are used for authenticating tracking and maintaining specific information about users such as site preferences or the contents of their electronic shopping carts e Report Potentially Unwanted Programs and Spyware threats on by default check to activate the Anti Spyware engine and scan for spyware as well as for viruses Spyware represents a questionable malware category even though it usually represents a security risk some of these programs can be installed intentionally We recommend to keep this feature activated as it increases your computer security AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 149 Report enhanced set of Potentially Unwanted Programs mark to detect extended package of spyware programs that are perfectly ok and harmless when acquired from the manufacturer directly but can be misused for malicious purposes later This is an additional measure that increases your computer security even more however it can possibly block legal programs and is therefore switched off by default Sca
137. hted in the list We strongly suggest not to delete any plug ins from the list unless you are absolutely sure that they represent a real threat e Back switches you back to the default AVG user interface components overview AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 49 8 6 5 LSP Viewer AG Internet Security BAX Send Feedback File Components History Tools Help Beta AVG You are protected Internet Security Al security features are worki Processes Network Connections Autostart Browser Extensions LSP Viewer ID LSP IA 1001 MSAFD Tcpip TCP IP 1002 MSAFD Tepip UDP IP 1003 MSAFD Tcpip RAW IP 1004 RSVP UDP Service Provider e RSVP TCP Service Provider bd lt g System Tools C Hide Windows LSP Name MSAFD Tcpip TCP IP Catalog ID 1001 File path CAWINDOWS system32 mswsock dll File name mswsock dll Version 5 1 2600 5625 xpsp sp3 gdr 080620 1249 Company Microsoft Corporation Copyright Microsoft Corporation All rights reserved Product version 5 1 2500 5625 Internal name mswsock dll File Description Microsoft Windows Sockets 2 0 Service Provider Remarks Back Y Show notification The LSP Viewer dialog shows a list of Layered Service Providers LSP A Layered Service Provider LSP is a system driver linked into the networking services of the Windows operating system It has access to all
138. i Spam Maximum size of Virus Vault percent of the drive size Online Shield LinkScanner iQ Scans B E Schedules Delete files older than 30 sm S E mail Scanner wf Resident Shield Maximum number of files to be stored 1000 Automatic file deletion f Cache Server Anti Rootkit E Update Default The Virus Vault maintenance dialog allows you to define several parameters regarding the administration of objects stored in the Virus Vault e Limit Virus Vault size use the slider to set up the maximum size of the Virus Vault The size is specified proportionally compared to the size of your local disk e Automatic file deletion in this section define the maximum length of time that objects should be stored in the Virus Vault Delete files older than days and the maximum number of files to be stored in the Virus Vault Maximum number of files to be stored 10 6 PUP Exceptions AVG 9 Internet Security is able to analyze and detect executable applications or DLL libraries that could be potentially unwanted within the system In some cases the user may wish to keep certain unwanted programs on the computer programs that were installed on purpose Some programs especially free ones include adware Such adware might be detected and reported by AVG as a potentially unwanted program AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 104 If you wish to keep such a
139. i malware component that protects you from all kinds of malware spyware bots identity theft using behavioral technologies and provide zero day protection for new viruses As malware gets sophisticated and comes in a form of normal programs that can open up your PC to the remote attacker for identity theft AVG Identity Protection secures you from these new execution based malware It is a complimentary protection to AVG Anti Virus that protects you from file based and known viruses using signature mechanism and scanning We strongly recommend you have the both AVG Anti Virus and AVG Identity Protection components installed in order to have complete protection for your PC 8 9 2 ID Protection Interface The Identity Protection component interface provides a brief description of the component s basic functionality its status AVG Identity Protection is active and fully functional and some statistical data e Malware items removed gives the number of applications detected as malware and removed e Processes monitored number of currently running applications that are being monitored by IDP e Behaviors monitored number of specific actions running within the monitored applications AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 59 SEV ma AVG Fe AVG Internet Security MAX File Components History Tools Help AVG Yau ara P g Internet Security v Ascot GR Identity Protect
140. ialog There are two control buttons available on all three tabs of the Settings for scheduled scan dialog Schedule settings How to scan and What to scan and these have the same functionality no matter on which tab you currently are e Save saves all changes you have performed on this tab or on any other tab of this dialog and switches back to the AVG scanning interface default dialog Therefore if you wish to configure the test parameters on all tabs press the button to save them only after you have specified all your requirements e Cancel cancels any changes you have performed on this tab or on any other tab of this dialog and switches back to the AVG scanning interface default dialog AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 195 ME ms soe Ad AVGI 12 5 2 How to Scan AVG Internet Security Eile Components History Tools Help AVG 7 You are protected r All security features are wi Internet Security Settings for scheduled scan O Overview Schedule settings How to scan What to scan Q Computer scanner ns Report Potentially Unwanted Programs and Spyware threats OG Update now J Report enhanced set of Potentially Unwanted Programs Scan for Tracking Cookies C Scan inside archives Use Heuristics Scan system environment C Scan for rootkits Additional scan settings Adjust how quickly Scan completes will impact system resources
141. ic launch of the scheduled scan its progress and results should be displayed Display Firewall related tray notifications decide whether information concerning Firewall status and processes e g component s activation deactivation warnings possible traffic blocking etc should be displayed O O Display E mail Scanner related tray notifications decide whether information upon scanning of all incoming and outgoing e mail messages should be displayed Gaming mode This AVG function is designed for full screen applications where possible AVG information ballons displayed e g when a scheduled scan is started would be disturbing they could minimize the application or corrupt its graphics To avoid this situation keep the check box for the Enable gaming mode when a full screen application is executed option marked default setting 10 2 Sounds Within the Sounds dialog you can specify whether you want to be informed about specific AVG actions by a sound notification If so check the Enable sound events option off by default to activate the list of AVG actions AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 97 Advanced AVG Settings E Zy Appearance y Enable sound events this option is defined per user 5 Ignore faulty Gondor Event File Be 5 Identity Protection See Virus Vault Scan finished m E PUP Exceptions Scan finished with a threat found 5
142. ified application communicating online If there is no rule specified for the respective application yet it is necessary to find out whether the application can be granted access to the network AVG searched the Trusted Database first and if the application is listed it will be considered safe and will be allowed to communicate over network Otherwise you will be invited to decide whether the application should be allowed to communicate over network for the respective profile Enable Virtual Machines Bridged networking off by default tick this item to allow virtual machines in VMware to connect directly to the network Use behaviour detection for traffic qualification on by default mark this option to allow Firewall to use Identity Protection functionality when evaluating an application Identity Protection can tell whether the application shows any suspicious bahaviour or it can be trusted and allowed to communicate online Gaming mode settings In the Gaming mode settings section you can decide and confirm by ticking the AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 171 respective item whether you want to have Firewall information messages displayed even while a full screen application is running on your computer typically these are games but applies to any full screen applications e g PPT presentations Since the information messages can be somewhat disruptive If you tick the
143. igured to allow or deny internal external communication both ways in or out through defined ports and for defined software applications For example the firewall could be configured to only permit web data to flow in and out using Microsoft Explorer Any attempt to transmit web data by any other browser would be blocked Firewall protects your personally identifiable information from being sent from your computer without your permission It controls how your computer exchanges data with other computers on the Internet or local network Within an organization the firewall also protects the single computer from attacks initiated by internal users on other computers in the network Recommendation Generally it is not recommended to use more than one firewall on an individual computer The security of the computer is not enhanced if you install more firewalls It is more probable that some conflicts between these two applications will occur Therefore we recommend that you use only one firewall on your computer and deactivate all others thus eliminating the risk of possible conflict and any problems related to this 8 7 1 Firewall Principles In AVG the Firewall component controls all traffic on every network port of your computer Based on the defined rules the Firewall evaluates applications that are either running on your computer and want to connect to the Internet local network or applications that approach your computer from outside t
144. iles C Repott files containing macro Report hidden extensions e a Cancel Warning These scan settings are identical to the parameters of a newly defined scan as described in the chapter AVG Scanning Scan scheduling How to Scan Should you decide to change the default configuration of the Scan the whole computer you can then save your new setting as the default configuration to be used for all further scans of the whole computer 12 2 2 Scan Specific Files or Folders Scan specific files or folders scans only those areas of your computer that you have selected to be scanned selected folders hard disks floppy discs CDs etc The scanning progress in case of virus detection and its treatment is the same as with the scan of the whole computer any virus found is healed or removed to the Virus Vault Specific files or folders scanning can be used to set up your own tests and their scheduling based on your needs Scan launch The Scan of specific files or folders can be launched directly from the scanning interface by clicking on the scan s icon A new dialog called Select specific files or folders for scanning opens In the tree structure of your computer select those folders you want to have scanned The path to each selected folder will generate automatically and appear in the text box in the upper part of this dialog There is also a possibility of having a specific folder
145. indicates that all AVG components are active and fully functional Also AVG system tray icon can be displayed in full color if AVG is in error state but you are fully aware of this situation and you have deliberately decided to Ignore the component state An icon with an exclamation mark indicates a problem inactive component error status etc Double click the System Tray Icon to open the main window and edit a component The system tray icon further informs on current AVG activities and possible status changes in the program e g automatic launch of a scheduled scan or update Firewall profile switch a component s status change error status occurrence via a pop up window opened from the AVG system tray icon The System Tray Icon can also be used as a quick link to access the AVG main window at any time double click on the icon By right click on the System Tray Icon you open a brief context menu with the following options AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 36 ai Ve v 4 rav dv Open AVG User Interface click to open the AVG User Interface e Scans click to open the context menu of predefined scans Scan Whole Computer Scan Specific Files or Folders Anti Rootkit scan and select the required scan it will be launched immediately Firewall click to open the context menu of Firewall settings options where you can edit the major parameters Firewall
146. ing information is provided e Infection description possibly even name of the detected object e Object object location e Result action performed with the detected object e Detection time date and time the suspicious object was detected e Object Type type of the detected object In the bottom part of the dialog under the list you will find information on total number of detected objects listed above Further you can export the entire list of detected objects in a file Export list to file and delete all entries on detected objects Empty list Control buttons The control buttons available within the E mail Scanner detection interface are as follows AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 58 e Refresh list updates the list of detected threats e Back switches you back to the previously displayed dialog 8 9 ID Protection AVG Identity Protection is an anti malware product that is focused on preventing identity thieves from stealing your passwords bank account details credit card numbers and other personal digital valuables from all kinds of malicious software malware that target your PC It makes sure that all programs running on your PC are operating correctly AVG Identity Protection spots and blocks suspicious behavior on a continuous basis and protects your computer from all new malware 8 9 1 ID Protection Principles AVG Identity Protection is an ant
147. ining new application rules e Edit opens the same Page Actions dialog with data provided for editing of an existing application s rule set e Delete removes the selected application from the list e Help opens the dialog related help file AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 175 Firewall settings p Page actions Back to the list Delete this rule Application basic information 2 Computer in domain Defined networks E Applications Path m Priority Application Rules AVG IDS application Mams AVG Update module Description AVG Watchdog Service Generic Host Process Application action Internet Explorer Local Security Authority Service Q Microsoft Winlogon Prevalence reporter Services and controller app New application Other Applications Rules ystem services Profile p 6 6 a F p F a a Es 2 IE In this dialog you can define settings for the respective application in detail Page actions e Back to the list button will display the overview of all defined applications rules e Delete this rule button will erase currently displayed application rule Please note that this action cannot be reversed Application basic information In this section fill in the Name of the application and optionally a Description a brief comment for your information In the Path field enter the f
148. ion Component oven Gm Identity Protection is constantly protecting your digital assets against new and unknown i I P A threats Identity Protection complements signature based protection of AVG by monitoring the gg Identity Protection 5 re i way programs behave on your computer automatically blocking any activity that could lead to ID theft without the need for updates For more detailed settings please select Tools Advanced settings from the system menu identity Protection is active and fully functional Malware items removed 0 Processes monitored 32 Behaviors monitored 308 Display monitored processes and Activity monitor Identity Protection settings Always prompt Automatically quarantine detected threats O Automatically quarantine known threats Save changes Cancel Show notification Basic component configuration In the bottom part of the dialog you will find the Identity Protection settings section where you can edit some elementary features of the component s functionality e Identity Protection is active on by default check to activate the IDP component and to open further editing options In some cases Identity Protection may report that some legitimate file is suspicious or dangerous Since Identity Protection detects threats based on their behavior this usually occurs when some program tries to monitor key presses install other programs or a n
149. ion that have tried to connect to the network e Trusted Database Logs Trusted database is AVG internal database collecting information on certified and trusted applications that can always be allowed to communicate online The first time a new application tries to connect to the network i e where there is yet no firewall rule specified for this application it is necessary to find out whether the network communication should be allowed for the respective application First AVG searches the Trusted database and if the application is listed it will be automatically granted access to the network Only after that provided there are no information on the application available in the database you will be asked in a stand alone dialog whether you want to allow the application to access network Control buttons AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 168 d AVG e Help opens the dialog related help files e Refresh list all logged parameters can be arranged according to the selected attribute chronologically dates or alphabetically other columns just click the respective column header Use the Refresh list button to update the currently displayed information e Empty list delete all entries in the chart 11 5 Profiles In the Profiles settings dialog you can find a list of all profiles available Firewall settings oles eneral ecurity reas an
150. ions E mail Scanner Resident Shield The Resident Shield will scan Di Encl Resident Shield will scan files with following extensions 15 Directory Excludes 386ASP BAT BIN BMP BOO CHM CLA CLAS CMD CNM COM CPLDEVDLLD0 DRVEMLEXSE fE Excluded files GIF HLP HT INF INIJPEG JPGJS LNK MD MSG NWS 0CX 0V PCX PDF PGM PHP PIF PL E Cache Server PNG POT PPYSCRISHSSMMSWESYS TIF MVBE MBSMVBXMXD MMF XL XML ZL E Anti Rootkit Scanning files without extension is on 25 Update Decide whether you want all files to be scanned or just infectable files if so you can further specify a list of extensions defining files that should be excluded from scanning and also a list of file extensions defining files that must be scanned under all circumstances AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 10 13 2 Directory Exludes a Advanced AVG Settings DE Appearance FE Sounds Resident Shield Directory Excludes Ignore faulty conditions tf Identity Protection 5 Virus Vault a PUP Exceptions gt Anti Spam gt Online Shield Edit Path E LinkScanner ee a f Scans Edit List A Schedules a 5 E mail Scanner 5 Resident Shield IE Advanced Settings IE Directory Excludes FE Excluded files Cache Server P Anti Rootkit amp EJ Update Add List Remove Path The Resident Shield Directory
151. ions that cannot be healed automatically for some reason Inside this quarantine the infected files are isolated and your computer s security is guaranteed and at the same time the infected files are stored for possible future repair e Event History Log opens the history log interface with an overview of all logged AVG 9 Internet Security actions e Firewall opens the Firewall settings interface on the Logs tab witha detailed overview of all Firewall actions 7 1 4 Tools e Scan computer switches to the AVG scanning interface and launches a scan of the whole computer e Scan selected folder switches to the AVG scanning interface and allows you to define within the tree structure of your computer which files and folders should be scanned e Scan file allows you to run an on demand test over a single file selected from the tree structure of your disk e Update automatically launches the update process of AVG 9 Internet Security e Update from directory runs the update process from the update files located in a specified folder on your local disk However this option is only recommended as an emergency e g in situations where there is no connection to the Internet for example your computer is infected and disconnected AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved w m from the Internet your computer is connected to a network with no access to the Internet etc In the n
152. iption of the component s functionality informs on the component s current status Anti Rootkit component is active and also brings information on the last time the Anti Rootkit test was launched In the bottom part of the dialog you can find the Anti Rootkit settings section where you can set up some elementary functions of the rootkit presence scanning First mark up the respective check boxes to specify objects that should be scanned e Scan applications e Scan DLL libraries e Scan drivers Further you can pick the rootkit scanning mode e Quick rootkit scan scans all running processes loaded drivers and the system folder typically c Windows e Full rootkit scan scans all running processes loaded drivers the system folder typically c Windows plus all local disks including the flash disk but excluding floppy disk CD drives Control buttons available AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 43 AVG e Search for rootkits since the rootkit scan is not an implicit part of the Scan of the whole computer you can run the rootkit scan directly from the Anti Rootkit interface using this button e Save changes press this button to save all changes made in this interface and to return to the default AVG user interface components overview e Cancel press this button to return to the default AVG user interface components overview without having saved any changes yo
153. irus component is active and a brief overview of Anti Virus statistics e Infection definitions number provides the count of viruses defined in the up to date version of the virus database e Latest database update specifies when and at what time the virus database was last updated e Database version defines the number of the currently installed virus database version and this number increases with every virus base update There is just one operating button available within this component s interface Back press the button to return to the default AVG user interface components overview 8 2 Anti Spyware 8 2 1 Anti Spyware Principles Spyware is usually defined as a type of malware i e software that gathers information from a user s computer without the user s knowledge or consent Some spyware applications may also be installed on purpose and often contain advertisements window pop ups or different types of unpleasant software AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 39 AVG Currently the most common source of infection is websites with potentially dangerous content Other methods of transmission such as via e mail or transmission by worms and viruses are also prevalent The most important protection is to use an always on background scanner Anti Spyware that works like a resident shield and scans your applications in the background as you run them There is al
154. irus in a file that is accessed it stops the operation currently being performed and does not allow the virus to activate itself Normally you do not even notice the process as it runs in the background and you only get notified when threats are found at the same time Resident Shield blocks activation of the threat and removes it Resident Shield is being loaded in the memory of your computer during system startup Warning Resident Shield is loaded in the memory of your computer during startup and it is vital that you keep it switched on at all times 8 13 2 Resident Shield Interface a AVG Internet Security Eile Components History Tools Help Beta Send Feedback AVG G You are protected fra Security Iv Al security FoU Resident Shield Component Resident Shield scans files as they are copied opened and saved and if a threat is found it forbids its activation It also provides vital protection for the system areas of your computer 7 Resident Shield Resident Shield is active and fully functional Resident Shield has been running for 3 hour s 27 minute s 45 second s Threats detected and blocked 0 For more detailed settings please select Tools Advanced settings from the system menu Resident Shield settings O Remove all threats automatically C Scan for Tracking Cookies Ask me before removing threats Manage exceptions Save changes Cancel Besides
155. ist If within the Identity Protection settings dialog you decided to keep the Automatically quarantine detected threats item unchecked every time a possibly dangerous malware is detected you will be asked whether it should be removed If then you assign the suspicious application detected based on its behavior as safe and you confirm it should be kept on your computer the application will be added to so Called Allowed list and it will not be reported as potentially dangerous again AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 101 al AY a a Advanced AVG Settings Appearance Sounds Ignore faulty conditions SE Identity Protection Zy Items that you decided were not harmful are placed in the Allowed list so that they can run without causing an alert Level Process path le C DOCUMENTS AND SETTINGSVADMINISTRATORAYLOCS EE Virus Vault f PUP Exceptions Remove AntiSpam 5 Online Shield Remove All f LinkScanner E3 e Scans w Schedules E mail Scanner Resident Shield f Cache Server fE Anti Rootkit 25 Update The Allowed list provides the following information on each application e Level graphical identification of the respective process severity on a four levels scale from less important a up to critical mmmm e Process path path to the application s process executable file location e Date allowed
156. l e Remote Administration if you plan to connect your computer to the AVG Remote Administration later please mark the respective item to be installed as well Continue by pressing the Next button 5 8 AVG DataCenter If using AVG network license and in case in previous Custom Installation Component Selection dialog you have marked the Remote administration item to be installed it is necessary to specify AVG DataCenter parameters J AVG 9 0 build 785 2 25 2010 AVG DataCenter Enter AVG DataCenter connection string AVG Admin Server http server port You can also leave the AVG DataCenter specification empty and set this value after installation in the Advanced settings Remote Administration in the AVG User Interface AVG DataCenter specification Into the AVG DataCenter specification text field please provide the connection string to AVG DataCenter in the form of server port If this information is not available at the moment leave the field blank and you can set the configuration later in within the Advanced Settings Remote Administration dialog Note For detailed information on AVG Remote administration please consult AVG Network Edition user manual to be downloaded from AVG website http www avg com AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 20 5 9 AVG Security Toolbar AYG 9 0 build 872 11 12 2010 AVG Se
157. l of your newly scheduled scans all customized scans are based on the current configuration of the Scan of selected files or folders 12 2 3 Anti Rootkit Scan Anti Rootkit scan searches your computer for possible rootkit programs and technologies that can cover malware activity in your computer If a rootkit is detected this does not necessarily mean your computer is infected In some cases specific drivers or sections of regular applications may be misleadingly detected as rootkits Scan launch Anti Rootkit scan can be launched directly from the scanning interface by clicking on the scan s icon No further specific settings have to be configured for this type of scan the scanning will start immediately within the Scan is running dialog see screenshot The scanning can be temporarily interrupted Pause or canceled Stop if needed ia ai AYG Internet Security BAX File Components History Tools Help Beta Send Feedback Anti Rootkit scan is running zi pa Security F Please minimize usage of yo Scan is running E Overview File Result Infection Anti Rootkit scan Objects scanned 5196 Threats found 0 1 Oy Currently scanning Rootkits l Current object C Program Files T otal Commander SHARE_NT EX Additional scan settings J Automatic scan Pause Stop Scan configuration editing Anti Rootkit scan is always launched in the default settin
158. l select whether you want to Scan for tracking cookies In specific cases you can switch this option on to achieve maximum security levels however it is switched off by default cookies parcels of text sent by a server to a web browser and then sent back unchanged by the browser each time it accesses that server HTTP cookies are used for authenticating tracking and maintaining specific information about users such as site preferences or the contents of their electronic shopping carts Please note The software vendor has set up all AVG components to give optimum performance Unless you have a real reason to do so do not change the AVG configuration Any changes to settings should only be performed by an experienced user If you need to change AVG configuration select the system menu item Tools Advanced settings and edit the AVG configuration in the newly opened AVG Advanced Settings dialog Control buttons The control buttons available within the Resident Shield interface are as follows e Manage exceptions opens the Resident Shield Directory Excludes dialog where you can define folders and files that should be left out from the Resident Shield scanning e Save changes press this button to save and apply any changes made in this dialog AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 72 es Ad AV e Cancel press this button to return to the default AVG user interface
159. l traffic with this settings the entire e mail message is logged including its content e Folder used to store log files define where the log file should be located 10 12 4 Servers In the Servers section you can edit parameters of the E mail Scanner component servers or set up a new server fusing the Add new server button AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 144 a Advanced AVG Settings Appearance Sounds Ignore faulty conditions Identity Protection Virus Vault PUP Exceptions Anti Spam Online Shield LinkScanner gs Schedules E E E mail Scanner 5 Certification f Mail Filtering E Logs and Results Servers fi POP3 EA SMTP Resident Shield Cache Server Anti Rootkit Update POP3 Server Name Type of login Automatic O USER COMPUTER O Fixed host Additional settings Local port used in e mail client C Use APOP when available Connection Regular E mail client POP3 server settings Original E mail client POP3 server activation Activate this server and use it for receiving e mail Cancel In this dialog opened via Servers POP3 you can set up a new E mail Scanner server using the POP3 protocol for incoming mail e POP3 Server Name in this field you can specify the name of newly added servers to add a POP3 server click the right mouse button over the POP3 item of the left navigation menu
160. le Components History Tools Help Beta Send Feedback You are protected AVG F EE Internet Security Also Scan for threats Scan whole computer Q Computer scanner Click here to start this scan Change scan settings for Scan whole computer Scan specific files or folders Click here to start this scan Change scan settings for Scan specific files or folders N Anti Rootkit scan Rg Click here to start this scan Schedule scans Manage Scheduled Scans OG Click here to manage scheduled scans Scan history View Virus Vault The AVG scanning interface is accessible via the Computer Scanner quick link Click this link to switch to the Scan for threats dialog In this dialog you will find the following e overview of predefined scans three types of scans defined by the software vendor are ready to be used immediately on demand or scheduled o Scan whole computer o Scan specific files or folders o Anti Rootkit scan e scan scheduling section where you can define new tests and create new schedules as needed Control buttons Control buttons available within the testing interface are the following AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 180 e Scan history displays the Scan results overview dialog with the entire history of scanning e View Virus Vault opens a new window with the Virus Vault a space where detected infecti
161. les 45 E mail Scanner IG MailFitering Language used for the outgoing e mail certification text E Logs and Results Servers amp Resident Shield Cache Server FE Anti Rootkit amp E Update Language used for the incoming e mail certification text Default install language Outgoing e mail certification text No virus found in this outgoing message Hopma Default install language In the Certification dialog you can specify exactly what text the certification note should contain and in what language This should be specified separately for Incoming mail and Outgoing mail AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 142 10 12 2 Mail Filtering Advanced AVG Settings Appearance Sounds Attachment filter Ignore faulty conditions C Remove attachments Identity Protection Virus Vault PUP Exceptions Anti Spam gt Online Shield LinkScanner gs Schedules E E E mail Scanner E Servers Resident Shield App The Attachment filter dialog allows you to set up parameters for e mail messages attachment scanning By default the Remove attachments option is switched off If you decide to activate it all e mail message attachments detected as infectious or potentially dangerous will be removed automatically If you want to define specific types of attachments that should be removed
162. less you have a valid reason to change these settings we recommend to keep the predefined configuration e Automatically heal remove infection on by default if a virus is identified during scanning it can be healed automatically if a cure is available If the infected file cannot be healed automatically the infected object will be moved to the Virus Vault e Report Potentially Unwanted Programs and Spyware threats on by default check to activate the Anti Spyware engine and scan for spyware as well as for viruses Spyware represents a questionable malware category even though it usually represents a security risk some of these programs can be installed intentionally We recommend to keep this feature activated as it increases your computer security e Report enhanced set of Potentially Unwanted Programs off by default AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 131 mark to detect extended package of spyware programs that are perfectly ok and harmless when acquired from the manufacturer directly but can be misused for malicious purposes later This is an additional measure that increases your computer security even more however it can possibly block legal programs and is therefore switched off by default Scan for Tracking Cookies off by default this parameter of the Anti Spyware component defines that cookies should be detected during scanning HTTP cookies are used fo
163. linked page contains active threats For your own safety you will not be allowed to visit this page P The linked page is not accessible and so could not be scanned Hovering over an individual rating icon will display details about the particular link in question Information include additional details of the threat if any the IP address of the link and when the page was scanned by AVG MA AVG 22 Safe This page contains no active threats Explanation It is safe to proceed to this page IP Address 91 198 174 2 Scanned on 07 01 09 14 36 57 0 13 seconds to scan this page Ratings are provided by AVG Site owners please contact AVG Technologies for questions Keep up to date with the latest AVG news and dlidt here updates Visit the AVG website AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved VeriSign Seal Besides the above listed AVG Search Shield verdict icons you can also see the tin Y VeriSign icon Jin your browser However this icon display refers only to pages websites that participate in the Verisign Seal project In such a case the VeriSign icon will be displayed next to any link in the search results list or next to the sponsored links For instance if the website is considered safe you will see the VeriSign icon next to the green AVG Search Shield icon If the site is considered potentially dangerous you will be informed via the AVG verdict icon only
164. ll be located in your web browser just under the address bar lt Google Windows Internet Explorer JEE a 3 3 google cz v i x B my Eile Edit View Favorites Tools Help sly Favorites rs Google a gt B 3 gmp v Pagev Safety v Tools v i lt AVG Q v search ad Page Status 5 Ave news 10 BY news 30 2 EF Email weather E The AVG Security Toolbar consists of the following 9 1 1 AVG logo button This button provides access to general toolbar items Click the logo button to get redirected to AVG website Clicking the pointer next to the AVG icon will open the following e Toolbar Info link to the AVG Security Toolbar home page with detailed information on the toolbar s protection Launch AVG 9 0 opens the AVG 9 Internet Security user interface e Options opens a configuration dialog where you can adjust your AVG Security Toolbar settings to suit your needs see the following chapter AVG Security Toolbar Options e Delete History allows you within AVG Security Toolbar delete complete history or separately to delete search history delete browser history delete download history and delete cookies e Update checks for new updates for your AVG Security Toolbar AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 78 p r ts vare e Help provides options to open the help file contact AVG technical support
165. ll security features are Firewall Component Firewall defines rules that protect your computer from outside attacks typically from the Internet and control allowforbid all communication on every network port If Firewall recognizes an intrusion attempt it blocks it immediately and does not let the intruder access to pour PC g Firewall Firewall is active and fully functional You are protected against threats from external networks Firewall has been enabled for 1 hour s 3 minute s 15 seconds Blocked packets 4677 Overall packets 9519 For more detailed settings please select Tools Firewall settings from the system menu Firewall settings Select Firewall profile Firewall enabled Conpuletn donan O Firewall disabled Emergency mode block all Internet traffic T Enable gaming mode Configuration wizard Save changes Cancel The Firewall s interface provides some basic information on the component s functionality and a brief overview of Firewall statistics e Firewall has been enabled for time elapsed since Firewall was last launched e Blocked packets number of blocked packets from the entire amount of packets checked e Overall packets number of all packets checked during the Firewall run Basic component configuration e Select Firewall profile from the roll down menu select one of the defined AVG 9 Internet Securi
166. ly during scanning e Additional scan settings the link opens a new Additional scan settings dialog where you can specify the following parameters Additional scan settings Eg Computer shutdown options Shutdown computer upon scan completiori Define file types for scanning O All file types Define excluded extensions Selected file types v Scan infectable files only Scan media files Define included extensions v Scan files without extensions a Ok Cancel o Computer shutdown options decide whether the computer should be shut down automatically once the running scanning process is over Having confirmed this option Shutdown computer upon scan completion a new option activates that allows the computer to shut down even if it is currently locked Force shutdown if computer is locked o Define file types for scanning further you should decide whether you want to have scanned gt All file types with the possibility of defining exceptions from scanning by providing a list of comma separated file extensions that should not be scanned gt Selected file types you can specify that you want to scan only files that are possibly infectable files that cannot get infected will not be scanned for instance some plain text files or some other non executable files including media files video audio files if you leav
167. ly removes the above entered e mail address details e Check for new e mails every minutes Define the time interval to be used to check for new e mail messages in the range of 5 120 minutes and specify whether and how you want to be informed about the new message arrival e Allow new e mail alerts Uncheck this to disable visual notifications of new e mail messages arrival o Play a sound when new e mails arrive Uncheck this to disable sound notifications of new e mail messages arrival o Close notification window after 5 seconds Check this to automatically close the visual notification window of new e mail messages arrival after 5 seconds 9 1 9 Weather Info The Weather button displays the information on the current temperature updated every 3 6 hours in your selected destination directly within the AVG Security Toolbar interface Click the button to open a new info panel with detailed weather overview Brno CZ change location J 17 C MON Hi 28 C Lo 19 C Updated 8 2 2010 6 19 36 AM Following find the editing options of oc x Wind speed 11 27 km h Sunrise 5 26 AM Sunset 8 31 PM TUE Hi 22 C J Lo 16 C 449 99 Full Forecast gt e Change location click the Change location text to display a new dialog called Search for your location Fill in the name of your desired location into the text field and confirm by clicking the Search button Next within the list
168. m BJ R PAWN AVG 9 Internet Security User Manual Document revision 90 31 15 11 2010 Copyright AVG Technologies CZ s r o All rights reserved All other trademarks are the property of their respective owners This product uses RSA Data Security Inc MD5 Message Digest Algorithm Copyright C 1991 2 RSA Data Security Inc Created 1991 This product uses code from C SaCzech library Copyright c 1996 2001 Jaromir Dolecek dolecek ics muni cz This product uses compression library zlib Copyright c 1995 2002 Jean loup Gailly and Mark Adler This product uses compression library libbzip2 Copyright c 1996 2002 Julian R Seward AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved Contents 1 Introduction Mme rer cere Cer rrr err rrr er errr rer rrr Tren rr rrr rrr rrr rn 8 2 AVG Installation Requirements ETT LUT CEU ee Clee Te rerL ec riile eee Creer ere Creer eee Lu 9 21 Operation Systems Supported eee ee eee eee eee eee eee eee eee eee ee eee eee eee eee eee eee 9 2 2 Minimum amp Recommended HW Requirements eee eee ee ee eee 9 3 AVG Installation Options xxrxnrnnnnnnnnnnnnnnnnnnnnnnennnnennnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn 10 4 AVG Download Manager s xarxnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnvnnnnvnvnnnnnnnvnnnnnnnnnnnnnnnnnnnnnnen 11 4 1 Language Selection ee eee eee eee ee eee rere 11 4 2 Connectivity Check 0anrnnvnnnunnnannannnnruaruanvannann
169. m Type 3 Severity 3 Name Virus identified EICAR Test FoundUrl Entering such web site is highly risky and it cannot be recommended 8 12 Online Shield AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 65 8 12 1 Online Shield Principles Online Shield is a type of a real time resident protection it scans the content of visited web pages and possible files included in them even before these are displayed in your web browser or downloaded to your computer Online Shield detects that the page you are about to visit includes some dangerous javascript and prevents the page from being displayed Also it recognizes malware contained in a page and stops its downloading immediately so that it never gets to your computer Note AVG Online Shield is not intended for server platforms 8 12 2 Online Shield Interface The Online Shield component s interface describes the behavior of this type of protection Further you can find information on the component s current status Online Shield is active and fully functional In the bottom part of the dialog you will then find the elementary editing options of this component s functionality Basic component configuration First of all you have the option to immediately switch on off the Online Shield by checking the Enable Online Shield item This option is enabled by default and the Online Shield component is active However if you do not hav
170. ms C Scan for Tracking Cookies Scan inside archives Use Heuristics O Scan system environment O All file types Define excluded extensions l Selected file types Scan infectable files only C Scan media files Define included extensions Scan files without extensions Adjust how quickly Scan completes will impact system resources ee I Automatic scan Set additional scan reports All parameters set up in this configuration dialog apply only to the areas selected for scanning with the Scan of specific files or folders Note For description of specific parameters please consult the chapter AVG Advanced Settings Scans Scan Whole Computer AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 127 10 10 4 Removable Device Scan The editing interface for Removable device scan is also very similar to the Scan Whole Computer editing dialog a Advanced AVG Settings eg Appearance Sounds Ignore faulty conditions Identity Protection Scan settings Virus Vault natically heal remove PUP Exceptions Anti Spam Online Shield LinkScanner Scans iQ Scan whole computer iQ Shell extension scan All file type A Scan specific files or folders Define excluded extensions GE amp l Schedules E E mail Scanner JE Resident Shield f Cache Server Scan media file Anti Rootkit Define included extension
171. n files on close on close scanning ensures that AVG scans active objects e g applications documents when they are being opened and also when they are being closed this feature helps you protect your computer against some types of sophisticated virus Scan boot sector of removable media switched on by default Use Heuristics switched on by default heuristic analysis will be used for detection dynamic emulation of the scanned object s instructions in a virtual computer environment Auto heal any detected infection will be healed automatically if there is a cure available and all infection that cannot be cured will be removed AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved AY a AVU 10 13 1 Advanced Settings In the Files scanned by the Resident Shield dialog it is possible to configure which files will be scanned by specific extensions M Advanced AVG Settings gt Appearance Sounds Ignore faulty conditions O Scan all files Identity Protection Scan infectable files and selected types of documents Virus Vault PUP Exceptions Anti Spam Files scanned by the Resident Shield Exclude files with the following extensions from scanning Online Shield Always scan files with the following extensions A 396 45P BAT BIN BMP BOO CHM CLA CLAS CMD CNM COM CPL DEV DLL DO DRV EML EXE amp cans w Schedules Always scan files without extens
172. n more because these files are often quite large and are not too likely to be infected by a virus Again you can specify by extensions which files are those that should always be scanned Optionally you can decide you want to Scan files without extension this option is on by default and it is recommended that you keep it so unless you have a real reason to change it Files with no extension are rather suspicious and should be scanned at all times Scan process priority AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 132 p TAV N Within the Scan process priority section you can further specify the desired scanning speed dependent on system resource usage By default this option is set to the medium level of automatic resource usage If you want the scanning to run faster it will take less time but the system resources usage will increase significantly during the scan and will slow down your other activities on the PC this option can be used when your computer is switched on but nobody is currently working on it On the other hand you can decrease the system resources usage by extending the scanning duration Click the Set additional scan reports link to open a standalone dialog window called Scan reports where you can tick several items to define what scan findings should be reported a Scan reports Scan reports Report password protected archives Report pa
173. n name Action Path Priority Application Rules po Advanceds SYSTEM AVG IDS application Allow for all C PROGRAM FILE AVG Update module Allow for all C PROGRAM FILE AVG Watchdog Service Allow for all C PROGRAM FILE Generic Host Process Advanceds C WINDOWS sys intemet Explorer J Advanced s C PROGRAM FILE Local Security Authority Service Advanced s C AWINDOWS sysl Microsoft Winlogon Advanceds CAWINDDWSXsysl Prevalence reporter Allow for all C PROGRAM FILE Services and controller app J Advanced s CAWINDOWSYsysl E Other Applications Rules E Advanceds SYSTEM HOMME gil The list displays applications installed on this computer that might need to communicate over the network Logs Each application can be assigned a specific rule for communication over networks allow block ask for OK Cancel Apply The Applications information dialog lists all installed applications that might need to communicate over network and icons for the assigned action e Allow communication for all networks G Allow communication for networks defined as Safe only amp Block communication Display ask dialog user will be able to decide whether they want to allow or block the communication when the application attempts to communicate over network 1 Advanced settings defined AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 174
174. n opens the following editing dialog where you can define parameters of your e mail account and the e mail display rules Please follow the instructions in the dialog Just enter your e mail account details and get easy access to all of your e mails Account type Gmail POP3 Other Yahoo Mail E mail address Password 7 Auto Login will not ask for password when logging to my account Test account Reset Settings Check for new e mails every 10 w minutes V Allow new e mail alerts V Play a sound when new e mails arrive Close notification window after 5 seconds e Account type Specify the protocol type your e mail account uses You can select among the following alternatives Gmail POP3 or select the server name from the drop down menu within the Other item at the moment you can use this option if your account is on Yahoo Mail or Hotmail If you are not sure what e mail server type your account uses try to find the information from your e mail provider or your internet service provider e Login In the section below provide the exact form of your e mail address and the respective password Keep the Auto Login option marked so that you do not have to fill in the data repeatedly e Test account Use this button to test the entered details AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 83 e Reset Settings Quick
175. n system please refer to the specific documentation dedicated to this topic exclusivety This documentation is available for download at AVG website www avg com in the Support center Download Documentation section Control buttons AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 44 ai m V G e Back press this button to return to the default AVG user interface components overview 8 6 System Tools System Tools refer to tools offering a detailed summary of the AVG 9 Internet Security environment and the operating system The component displays an overview of e Processes list of processes i e running applications that are currently active on your computer e Network connections list of currently active connections e Autostart list of all applications that are executed during Windows system start up e Browser Extensions list of plug ins i e applications that are installed inside your Internet browser e LSP Viewer list of Layered Service Providers LSP Specific overviews can also be edited but this is only recommended for highly experienced users 8 6 1 Processes File Components History Tools Help Beta Internet Security All security features AVG E You are protected E AVG Internet Security a x Processes Network Connections Autostart Browser Extensions LSP Viewer Send Feedback gg Syst
176. ncluding automatically performed tests e Events connected with virus detection by the Resident Shield or scanning including occurrence location e Other important events Control buttons e Empty list deletes all entries in the list of events e Refresh list updates all entries in the list of events AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 215 m BJ R aa AVG 15 FAQ and Technical Support Should you have any problems with your AVG either business or technical please refer to the FAQ section of AVG website http www avg com If you do not succeed in finding help this way contact the technical support department by email Please use the contact form accessible from the system menu via Help Get help online AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 216
177. nents details gt gt Statistics left bottom section of the window provide you with all statistical data regarding the programs operation details gt gt e System Tray Icon bottom right corner of the monitor on the system tray AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved indicates the AVG current status details gt gt 7 1 System Menu The System menu is the standard navigation used in all Windows applications It is located horizontally in the very top part of the AVG 9 Internet Security main window Use the system menu to access specific AVG components feature and services The system menu is divided into five main sections 7 1 1 File e Exit closes the AVG 9 Internet Security s user interface However the AVG application will continue running in the background and your computer will still be protected 7 1 2 Components The Components item of the system menu includes links to all installed AVG components opening their default dialog page in the user interface e System overview switch to the default user interface dialog with the overview of all installed components and their status e Anti Virus opens the default page of the Anti Virus component e Anti Rootkit opens the default page of the Anti Rootkit component e Anti Spyware opens the default page of the Anti Spyware component Firewall opens the default page of the Firewall component e Link
178. ner JE Resident Shield Cache Server Advanced schedule options 15 Anti Rootkit Run on computer startup if task has been missed 5 Update Run even if computer is in low power mode minutes delay Other update settings C Run the update again after the internet connection is available Cancel On the Schedule settings tab you can first check uncheck the Enable this task item to simply deactivate the scheduled Anti Spam update temporarily and switch it on again as the need arises Basic Anti Spam update scheduling is covered within the Update Manager component Within this dialog you can set up some detailed parameters of the update schedule In the text field called Name deactivated for all default schedules there is the name assigned to this very schedule by the program vendor Schedule running Here specify the time intervals for the newly scheduled Anti Spam update launch The timing can either be defined by the repeated Anti Spam update launch after a certain period of time Run every or by defining an exact date and time Run at specific time or possibly by defining an event that the update launch should be associated with Action based on computer startup AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 138 Advanced schedule options This section allows you to define under which conditions the Anti Spam update should should not be launched if the
179. networks dialog offers a list of all networks that your computer is connected to The following information is provided on every detected network e Networks name list of all networks that the computer is connected to e Network safety by default all networks are considered unsafe and only if you are Sure the respective network is safe you can assign it so click the list item referring to the respective network and select Safe from the context menu all safe networks will then be included into the group of those that the application can communicate over with the application rule set to Allow for safe e IP address range each network will be detected automatically and specified in the form of IP addresses range AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved Mi p MiV A Control buttons e Add network opens the Network properties dialog window where you can edit parameters of the newly defined network all Network properties Network properties Network name New network Network description network is safe IP address range Add IP Edit IP Delete IP Advanced IPs range representation Within this dialog you can specify the Network name provide the Network description and possibly assign the network as safe The new network can be either defined manually in a standalone dialog opened via the Add IP button alternatively Edit IP Delete IP
180. ngs The Identity Protection settings dialog allows you to switch on off the elementary features of the Identity Protection component a Advanced AVG Settings m HX Appearance E Sounds Identity Protection settings Ignore faulty conditions Identity Protection is active 3 Identity Protection il Allowed list Virus Vault O Automatically quarantine known threats PUPE ti 4 PE Automatically submit to AVG Virus Lab Anti Spam Online Shield Prompt to save your work before removal Always prompt O Automatically quarantine detected threats LinkScanner Show progress of malware removal t Show final malware removal details gs Schedules am E mail Scanner Resident Shield f Cache Server Anti Rootkit a f Update Identity Protection is active on by default uncheck to turn off the Identity Protection component We strongly recommend not to do this unless you have to When the Identity Protection is activated you can specify what to do when a threat is detected AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 100 e Always prompt on by default when a threat is detected you will be asked whether it should be moved to quarantine to make sure no applications you want to run are removed e Automatically quarantine detected threats mark this check box to define you want have all possibly detected threats moved to the safe space
181. nguage selection In the Language selection section you can chose your desired language from the drop down menu the language will then be used for the entire AVG user interface The drop down menu only offers those languages you have previously selected to be installed during the installation process see chapter Custom Installation Component Selection plus English that is installed by default However to finish switching the AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 95 rav 3 ver application to another language you have to restart the user interface follow these steps e Select the desired language of the application and confirm your selection by pressing the Apply button right hand bottom comer e Press the OK button confirm e New dialog window pops up informing you the language change of AVG user interface requires the application restart a AVG Internet Security Application restart is required for language change to take effect Balloon tray notifications Within this section you can suppress display of system tray balloon notifications on the status of the application By default the balloon notifications are allowed to be displayed and it is recommended to keep this configuration The balloon notifications typically inform on some AVG component s status change and you should pay attention to them However if for some reason you decide
182. nning performance ranging between Low memory High performance modes e Lowmemory during the scanning process to identify spam no rules will be used Only training data will be used for identification This mode is not recommended for common use unless the computer hardware is really poor e High performance this mode will consume large amount of memory During the scanning process to identify spam the following features will be used rules and spam database cache basic and advanced rules spammer IP addresses and spammer databases The Enable on line checking item is on by default It results in more precise spam detection via communication with the Mailshell servers i e the scanned data will be compared with Mailshell databases online Generally it is recommended to keep the default settings and only change them if you have a valid reason to do so Any changes to this configuration should AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 113 only be done by expert users 10 7 3 RBL The RBL item open an editing dialog called Realtime Blackhole Lists a Advanced AYG Settings DE Appearance Realtime Blackhole Lists Sounds Ignore faulty conditions Query RBL servers Identity Protection 3 Virus Vault PUP Exceptions Anti Spam RBL servers list Settings Specifies a list of Realtime Blackhole List ABL servers to query when Performance analyzing messages Defaul
183. nnot be scanned by AVG This usually means that some file is constantly being used by the system e g swap file 12 8 Virus Vault History leg IE Event History f Virus Vault Severity Virus name i Infection Virus identified EICAR_Test l S888 Malware This is potentially unwanted application These are programs that computer u lt gt Restore Restore s Details Delete Empty Vault g Close Virus Vault is a safe environment for the management of suspect infected objects detected during AVG tests Once an infected object is detected during scanning and AVG is not able to heal it automatically you are asked to decide what is to be done with the suspect object The recommended solution is to move the object to the Virus Vault for further treatment The main purpose of the Virus Vault is to keep any deleted file for a certain period of time so that you can make sure you do not need the file any more in its original location Should you find out the file absence causes problems you can send the file in question to analysis or restore it to the original location The Virus vault interface opens in a separate window and offers an overview of information on quarantined infected objects e Severity in case you decided to install the Identity Protection component within your AVG 9 Internet Security a graphical identification of the respective finding severity on a four level
184. nnrnaruanvannannnnrnaruanvannannnnrnaruansunnnr 12 4 3 Proxy Settings RT NESET MER SEE EE ES EEE ode WR ae 13 4 4 Downloading Installation Files srcttse sree teen e eee e eee e erence eee eee een eee eee en ee eee nee ee eee 14 5 AVG Installation Process iitticsccsicececieectsaie ewes cettaccasecdedancncdcendaavecaccceteescanadeecea bake 15 5 1 Installation Launch erste sts sete cece eee e ence eee eee eee eR EERE EES 15 5 2 License Agreement Sere CECT CCC creer rerrerrerr rrr rere rrr rrr errr errr rr errr rrr rrr er eee eee eee ee ree ee eee ee re 16 5 3 Checking System Status ccc cese cen eee ene e cece cece eee cece cece cece eee eee ee eee ea eee 16 5 4 Select Installation Type RT TT 17 5 5 Activate your AVG LiCense vette teeter eee eee eee eee eee eee eee eee 17 5 6 Custom Installation Destination Folder xxaxunnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnne 18 5 7 Custom Installation Component Selection BU enn 19 5 8 AVG DataCenter siietsiiisianietiaoniioinaadeaanisiiatt TT dan 20 5 9 AVG Security Toolbar x sxerennanannanennnnannnnnnnnnanannenannanannnnannnnannenennunrnannrnannnnen 21 5 10 Close down open applications at aime bcm inva ay Aa RT Gael ae OE Eee R ed eee VERE aar age 21 5 11 Installing AVG xxrvvrnernarnarnavannannannarnnrnnrnavnannevnrvnrnnnnarnarnnrnevnnnnannrnnrsnrvevsene 22 5 12 Schedule regular scans and updates E he Desk ks wm SOavedlnpatinga Unda asm EEEE ET EAA 23 5 13 Computer usage selection Ce
185. nologies CZ s r o All rights reserved 105 Ad MV the exception s parameters e Remove deletes the selected item from the list of exceptions e Add exception open an editing dialog where you can define parameters of the new exception to be created a Exception Definition File al Checksum File Info Extended file information not available C Any location do not use full path a Add Cancel o File type the full path to the file that you want to mark as an exception o Checksum displays the unique signature of the chosen file This checksum is an automatically generated string of characters which allows AVG to unequivocally distinguish the chosen file from other files The checksum is generated and displayed after successful addition of the file o File Info displays any additional information available about the file license version information etc o Any location do not use full path if you want to define this file as an exception only for the specific location then leave this checkbox unchecked 10 7 Anti Spam AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 106 10 7 1 Settings a Advanced AVG Settings eg Appearance fE Sounds Ignore faulty conditions Tum on Anti Spam protection _ Identity Protection Virus Vault Anti Spam basic settings Mark message as SPAM if the score is greater or equal t
186. now Such as your username and password with something unique that only you can generate instantaneously before logging to a site a security code in this case to verify an identity or to verify a transaction Recommended For detailed information on VeriSign Identity Protection please consult the VeriSign website VeriSign Identity Protection member websites The VeriSign button is displayed either in green color for all recognized VIP member website or in gray color Visigrr for all non VIP member sites or VIP member sites that the Toolbar does not recognize This basically means that the VeriSign Identity Protection can only be activated on websites that are members of the VIP programme VIP member sites VIP network A VIP member site is a website maintained by a company that offers an additional layer of protection to their users with VeriSign Identity Protection For overview of currently registered websites please visit https vipmobile verisign com wheretouse v How it works When you visit a website that is a VIP member VeriSign Identity Protection within AVG Security Toolbar will recognize the site and inform you about this fact by displaying the following info panel VeriSign Identity Protection VIP MM AVG We noticed this Web site is part of the VeriSign Identity Protection VIP Network Did you know you can use your AVG Security Toolbar as a VIP credential to securely access this VIP member site VIP pro
187. ns gt Pause all scans Stop all scans AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 130 Advanced AVG Settings E Appearance 3 Sounds E Ignore faulty conditions l Identity Protection w Virus Vault PUP Exceptions Schedule settings How to scan What to scan Automatically heal remove infections Report Potentially Unwanted Programs and Spyware threats C Report enhanced set of Potentially Unwanted Programs kan C Scan for Tracking Cookies Online Shield C Scan inside archives E LinkScanner Use Heuristics ol Scans Scan system environment Schedules C Scan for rootkits I Scheduled scan Virus database update schedule ia Program update schedule IA Anti Spam update schedule E mail Scanner Selected file types Resident Shield Scan infectable files only Cache Server C Scan media files 15 Anti Rootkit Update Remote Administration O All file types Define excluded extensions Define included extensions Scan files without extensions Adjust how quickly Scan completes will impact system resources 9 Automatic scan Set additional scan reports Additional scan settings Default On the How to scan tab you will find a list of scanning parameters that can be optionally switched on off By default most parameters are switched on and the functionality will be applied during scanning Un
188. ny changes to settings should only be performed by an experienced user If you need to change AVG configuration select the system menu item Tools Advanced settings and edit the AVG configuration in the newly opened AVG Advanced Settings dialog Control buttons The control buttons available within the E mail Scanner interface are as follows e Save changes press this button to save and apply any changes made in this dialog e Cancel press this button to return to the default AVG user interface components overview AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 57 8 8 3 E mail Scanner Detection AVG Internet Security File Components History Tools Help Beta You are protected AVG All security features are Internet Security y E mail Scanner detection I Overview Infection Object Result Detection time Object Type I Virus identified EICAR Test eicar com zip eicar com Infected 28 8 2009 14 11 40 file p Virus identified EICAR Test eicar_com zip Infected 28 8 2009 14 11 40 file There are 2 records in the list Additional actions Export list to file Empty list Refresh list Back In the E mail Scanner detection dialog accessible via system menu option History E mail Scanner detection you will be able to see a list of all findings detected by the E mail Scanner component For each detected object the follow
189. o 30 J More Aggressive Less Aggressive Move message to the junk folder Microsoft Outlook plugin only C Add recipients of sent e mails to whitelist Microsoft Outlook plugin only FE LinkScanner Modify subject for messages marked as SPAM wf Scans SPAM gs Schedules Train Anti Spam Default e Apply In the Anti Spam basic settings dialog you can check uncheck the Turn on Anti Spam protection checkbox to allow forbid the anti spam scanning of e mail communication This option is on by default and as always it is recommended to keep this configuration unless you have a real reason to change it Next you can also select more or less aggressive scoring measures The Anti Spam filter assigns each message a score i e how similar the message content is to SPAM based on several dynamic scanning techniques You can adjust the Mark message as spam if score is greater than setting by either typing the value or by moving the Slider left or right the range of values is limited to 50 90 Generally we recommended setting the threshold between 50 90 or if you are really unsure to 90 Here is a general review of the scoring threshold e Value 80 90 E mail messages likely to be spam will be filtered out Some non spam messages may be incorrectly filtered as well e Value 60 79 Considered as a quite aggressive configuration E mail messages that are possibly spam will be filtered out Non spam messages ar
190. obby 0 0 DE exe Potentially harmful pi G C Documents and Settings V dministratoryD esktopyspyware web 180 cast 0 0 DE exe Potentially harmful pi Sy C Documents and Settings Administrator Desktop spyware web 155 a2p 0 0 DE exe Potentially harmful pi S C Documents and Settings Administrator D esktopspyware web 15062 p 0 0 DE exe Potentially harmful pi w C Documents and Settings V dministratoryD esktop spyware web 10 p2p 0 0 DE exe Potentially harmful pi Sy C Documents and Settings Administrator Desktop spyware web 10210 p 0 0 DE exe Potentially harmful pi o C Documents and Settings Administrator Desktopspyware web 10010 p 0 0 DE exe Potentially harmful pi sl m E View details Remove selected infections Remove all unhealed infections B The scan is complete Back Y Show notification This is a brief description of the most common examples of such objects e Hidden files The hidden files are by default not visible in Windows and some viruses or other threats may try to avoid their detection by storing their files with this attribute If your AVG reports a hidden file which you suspect to be malicious you can move it to your AVG Virus Vault AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved e Cookies Cookies are plain text files which are used by websites to store user specific information which is later used for loading custom website layout
191. of AVG Virus Vault immediately Keeping the default settings when a threat is detected you will be asked whether it should be moved to quarantine to make sure no applications you want to run are removed e Automatically quarantine known threats keep this item marked if you wish all applications detected as possible malware to be automatically and immediately moved to AVG Virus Vault Further you can assign specific items to optionally activate more Identity Protection functionality e Automatically submit to AVG Virus Lab on by default Please keep this check box marked to feed the database collecting information on malicious activity on the web and to help us identify new threats e Prompt to save your work before removal on by default keep this item checked if you wish to be warn before the application detected as possible malware gets removed to quarantine In case you just work with the application your project might be lost and you need to save it first By default this item is on and we strongly recommend to keep it so e Show progress of malware removal on by default with this item on once a potential malware is detected a new dialog opens to display progress of the malware being removed to quarantine Show final malware removal details on by default with this item on Identity Protection displays detailed information on each object moved to quarantine severity level location etc 10 4 2 Allowed L
192. of all installed components see chapter Components Overview gt gt e Computer scanner use this link to open the AVG scanning interface where you can run tests directly schedule scans or edit their parameters see chapter AVG Scanning gt gt e Update now this link open the updating interface and launches the AVG update process immediately see chapter AVG Updates gt gt These links are accessible from the user interface at all times Once you use a quick link to run a specific process the GUI will switch to a new dialog but the quick links are still available Moreover the running process is further graphically depicted 7 4 Components Overview The Components Overview section is located in the central part of the AVG User Interface The section is divided into two parts e Overview of all installed components consisting of a panel with the component s icon and the information of whether the respective component is active or inactive e Description of a selected component Within the AVG 9 Internet Security the Components Overview section contains information on the following components e Anti Virus ensures that your computer is protected from viruses trying to enter your computer details gt gt e Anti Spyware ensures that your computer is protected from spyware and adware details gt gt AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 34 e Anti Spam checks all
193. of the defined profiles can be assigned to each network interface type respectively to each area If you do not wish to define specific profiles one common profile defined based on your selection of computer usage and computer networking design during the Installation Process will be used However if you decide to distinguish profiles and assign them to specific adapters and areas and later on for some reason you want to switch this arrangement temporarily tick the Disable area detection and automatic profile switch option e List of adapters areas and assigned profiles in this list you can find an overview of detected adapters and areas To each of them you can assign a specific profile from the menu of defined profiles To open this menu click the respective item in the list of adapters and select the profile e Advanced settings ticking the respective option will deactivate the feature of displaying an information message AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 167 AVGI 11 4 Logs 3 Firewall settings og Logs Traffic Logs Trusted Database Logs Event time Application Log action PID Direction Protocol Remote Q Computer in domain amp 16 7 2009 14 FilterDevice jock 0 Out Any 137 A Defined networks 16 7 2009 14 FilterDevice lock 0 Out Any 137 Applications 6 16 7 2009 14 FilterDevice lock 0 Out Any 137 System service
194. ofiles into the backup files e g for transferring to another computer Imports rules and configuration for all profiles from backup file OK Cancel Apply i In the General information you can Export Import Firewall configuration i e export the defined Firewall rules and settings to the back up files or on the other hand to import the entire back up file AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 165 11 2 Security E Firewall settings og E i Security settings Areas and Adapters profiles Logs Permit settings modification to Profiles O Administrator C ter in domai 2 r dei anA Administrator and Power User Applications O All Users System services Show confirmation dialogs for O Administrator O Administrator and Power User All Users Hep OK Cancel Apply In the Security settings dialog you can define general rules of Firewall s behavior regardless the selected profile e Permit settings modification to specify who is allowed to change the Firewall s configuration e Show confirmation dialog for specify to whom the confirmation dialogs dialogs asking for decision in situation that is not covered by a defined Firewall rule should be displayed In both cases you can assign the specific right to one of the following user groups o Administrator controls the PC completely and has the ri
195. ole computer was finished Scan was interrupted before completion Scan whole computer Q Found Removed and healed Y Not removed or healed F Infections 2 2 0 A Warnings 6 6 0 Folders selected for scanning Scan whole computer Scan started 10 srpna 2009 15 46 56 Scan finished 10 srpna 2009 15 48 26 1 minute s 29 secondfs Total object scanned 80097 User who launched the scan Administrator Export overview to file g Scan was interrupted before completion On the Scan results tab you can find detailed statistics with information on e detected virus infections spyware e removed virus infections spyware e the number of virus infections spyware that cannot be removed or healed AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 203 il Aw VG In addition you will find information on the date and exact time of the scan launch on the total number of scanned objects on the scanning duration and the number of errors that have occurred during scanning Control buttons There is only one control button available in this dialog The Close results button returns to the Scan results overview dialog 12 7 2 Infections Tab File Components History Tools Help Beta Send Feedback AVG F You are protected me Security M Al security features are Scan results C ruse use pars a C Documents and Settings
196. ols Help Beta You are protected AVG O All security features are w Settings for scheduled scan over Schedule settings How to scan What to scan Q Computer scanner Scan whole computer OG Updtenow Scan specific files or folders oooo Ul OG oO ge OO0000S9Ges 0 DEARER a Save Cancel On the What to scan tab you can define whether you want to schedule scanning of the whole computer or scanning of specific files_or folders In case you select scanning of specific files or folders in the bottom part of this dialog the displayed tree structure activates and you can specify folders to be scanned expand items by clicking the plus node until you find the folder you wish to scan You can select multiple folders by checking the respective boxes The selected folders will appear in the text field on the top of the dialog and the drop down menu will keep your selected scans history for later use Alternatively you can enter full path to the AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 199 desired folder manually if you enter multiple paths it is necessary to separate with semi colons without extra space Within the tree structure you can also see a branch called Special locations Following find a list of locations that will be scanned once the respective check box is marked e Local hard drives all hard drives of yo
197. on to open the components own interface with a list of basic statistical data Right click you mouse over a component s icon to expand a context menu besides opening the component s graphic interface you can also select to Ignore component state Select this option to express you are aware of the component s error state but for some reason you wish to keep your AVG so and you do not want to be warned by the system tray icon AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 35 ME as fr AV 7 5 Statistics The Statistics section is located in the left bottom part of the AVG User Interface It offers a list of information regarding the program s operation e Last scan provides the date when the last scan was performed e Last update provides the date when the last update was launched e Virus DB informs you about the currently installed version of the virus database e AVG version informs you about the AVG version installed the number is in the form of 9 0 xxx where 9 0 is the product line version and xxx stands for the number of the build e License expires provides the date of your AVG license expiration 7 6 System Tray Icon System Tray Icon on your Windows taskbar indicates the current status of your AVG 9 Internet Security It is visible at all times on your system tray no matter whether your AVG main window is opened or closed If in full color B the System Tray Icon
198. ons are quarantined 12 2 Predefined Scans One of the main features of AVG 9 Internet Security is on demand scanning On demand tests are designed to scan various parts of your computer whenever suspicion of possible virus infection arises Anyway it is strongly recommended to carry out such tests regularly even if you think that no virus can be found on your computer In the AVG 9 Internet Security you will find two types of scanning predefined by the software vendor 12 2 1 Scan Whole Computer Scan whole computer scans your entire computer for possible infections and or potentially unwanted programs This test will scan all hard drives of your computer will detect and heal any virus found or remove the detected infection to the Virus Vault Scanning of the whole of your computer should be scheduled on a workstation at least once a week Scan launch The Scan of a whole computer can be launched directly from the scanning interface by clicking on the scan s icon No further specific settings have to be configured for this type of scan the scanning will start immediately within the Scan is running dialog see screenshot The scanning can be temporarily interrupted Pause or canceled Stop if needed AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 181 File Components History Tools Help Beta You are protecte AVG p O 3 F All security fea Scan is running dem Fen
199. or description of specific parameters please consult the chapter AVG Advanced Settings Scans Scan Whole Computer Compared to Scan whole computer dialog the Shell extension scan dialog also includes the section named Other settings related to AVG User Interface where you can specify whether you want the scan progress and scan results to be accessible from the AVG user interface Also you can define that the scan result should only be displayed in case an infection is detected during scanning 10 10 3 Scan Specific Files or Folders The editing interface for Scan specific files or folders is identical to the Scan Whole Computer editing dialog All configuration options are the same however the default settings are more strict for the Scan of the whole computer AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 126 Advanced AVG Settings Appearance Sounds Ignore faulty conditions Identity Protection Virus Vault f PUP Exceptions wi Anti Spam amp 5 Online Shield f LinkScanner Scans F Scan whole computer F Shell extension scan Q Removable device scan l Schedules E E mail Scanner Resident Shield E Cache Server Anti Rootkit Update IG Scan specific files or folders Scan settings Automatically heal remove infections Report Potentially Unwanted Programs and Spyware threats C Report enhanced set of Potentially Unwanted Progra
200. or incoming messages number of the port on which the AVG client accepts incoming messages from the AVG Admin Server The Test connection button helps you to verify that all above stated data are valid AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved di AVG and can be used to successfully connect to DataCenter Note For detailed description on remote administration please consult the AVG Network Edition documentation AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 164 AVG 11 Firewall Settings The Firewall configuration opens in a new window where in several dialogs can set up very advanced parameters of the component However the advanced configuration editing is only intended for experts and experienced users 11 1 General 2 Firewall settings Computer in domain Defined networks Applications System services General information This dialog allows you to change Firewall advanced settings in particular edit Firewall profiles and assign these to the network adapters or areas to take full advantage of automatic profile switching Also you can edit access rights here and save the complete Firewall settings to the archive Firewall status Firewall enabled O Firewall disabled Emergency mode block all Internet traffic Settings management Exports rules and configuration from all pr
201. orce computer shutdown upon scan completion e ADS Scan Alternate Data Streams NTFS only e ARCBOMBSW Report re compressed archive files 12 5 Scan Scheduling With AVG 9 Internet Security you can run scanning on demand for instance when you suspect an infection has been dragged to your computer or based on a scheduled plan It is highly recommended to run the scans based on a schedule this way you can make sure your computer is protected from any possibility of getting infected and you will not have to worry about if and when to launch the scan You should launch the Scan whole computer regularly at least once a week However if possible launch the scan of your entire computer daily as set up in the scan schedule default configuration If the computer is always on then you can schedule scans out of working hours If the computer is sometimes switched off then schedule scans to occur on a computer start up when the task has been missed To create new scan schedules see the AVG scanning interface and find the bottom section called Schedule scans AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 192 Components History Tools Help Beta me Security M Scan for threats CH gt mm Q Computer scanner Click here to start this scan ings for Scan whole computer Scan specific files or folders Click here to start this scan Change scan settings for Scan specific files or folders N
202. ors 404 DNS V Set and keep AVG Secure Search as the default search provider Please restart browser for changes to take effect On the Advanced Options tab first select what search engine you want to use as default You have the choice of AVG Secure Search Baidu WebHledani Yandex and Yahoo Having changed the default search engine please restart your internet browser for the change to take effect Further you can activate or switch off further specific AVG Security Toolbar settings the listed caption refers to the default AVG Secure Search settings Set and keep AVG Secure Search as the search provider for Address bar if marked this option allows you to type a search keyword directly into the address bar into your Internet browser and the Google service will be used automatically to search for relevant websites Let AVG make suggestion on browser navigation errors 404 DNS if when searching the web you run into a non existing page or a page that cannot be displayed 404 error you will be automatically redirected to a web page that allows you to select from an overview of alternative topic related pages Set and keep AVG Secure Search as the default search provider Google is the default search engine for web search within AVG Security Toolbar and activating this option it can also become your web browser default search engine AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights
203. ou to have displayed your newly arrived e mail messages within the AVG Security Toolbar interface e Weather Button the button offers an immediate information on the weather situation in a selected location e Facebook Button the button offers a direct connection to the Facebook social network 9 2 2 Tab Useful Buttons Useful Buttons Select the buttons you d like to appear in the toolbar General E Calculator Useful Buttons El Gy notepad Security m g Media Player MH Explorer Advanced Options VF Paint The Useful Buttons tab allows you to select applications from a list and have their icon displayed in the toolbar interface The icon then serves as a quick link enabling to launch the respective application immediately AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 90 r r m a 7 VI 9 2 3 Tab Security AVG Toolbar Options AVG Browser Security Select the protection you would like to use within the Toolbar from the list low General below V search Shield Useful Buttons Search Shield provides safety ratings next to the links returned from Google Yahoo and Bing searches so you know which are safe before you click on Security them Surf Shield Advanced Options When you click on a link or type in a URL Active Surf Shield inspects the site before you actually go to it
204. plication This application functionality is essential for the toolbar Facebook connection therefore it is recommended to allow its functioning Press the Allow Status Updates button to confirm AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 85 AVG Security Toolbar f Facebook Allow AYG Social Extension to update my status AVG Social Extension will be able to update your Facebook status on an ongoing basis Allow Status Updates Don t Allow The Facebook connection has been activated The Facebook button within AVG Security Toolbaru now offers the standard Facebook menu options jemal v 17 6 Home Profile Photos Inbox 0 Friend Requests 0 Group Invitations 0 Event Invitation 0 Share a link Update Status Settings Logout Klara Konicarova 9 1 11 VeriSign Identity Protection On the right side of AVG Security Toolbar you can see the VeriSign button referring to VeriSign Identity Protection VeriSign Identity Protection principles VeriSign Identity Protection VIP helps protect your accounts and your identity by requiring unique security code in addition to your user name and password to access your online accounts VIP is based on so called two factor authentication AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 86 ME as ite AV which combines something you k
205. porarily and switch it on again as the need arises Next give a name to the scan you are about to create and schedule Type the name into the text field by the Name item Try to use brief descriptive and apt names for scans to make it easier to later recognize the scan from others Example It is not appropriate to call the scan by the name of New scan or My scan since these names do not refer to what the scan actually checks On the other hand an example of a good descriptive name would be System areas scan etc Also it is not necessary to specify in the scan s name whether it is the scan of the whole of the computer or just a scan of selected files or folders your own scans will always be a specific version of the scan of selected files or folders In this dialog you can further define the following parameters of the scan e Schedule running specify the time intervals for the newly scheduled scan launch The timing can either be defined by the repeated scan launch after a certain period of time Run every or by defining an exact date and time Run at specific time or possibly by defining an event that the scan launch should be associated with Action based on computer startup e Advanced schedule options this section allows you to define under which conditions the scan should should not be launched if the computer is in low power mode or switched off completely Control buttons of the Settings for scheduled scan d
206. pre filling user name etc e Suspicious registry keys Some malware stores its information into Windows registry to ensure it is loaded on startup or to extend its effect on the operating system 12 7 5 Rootkits Tab The Rootkits tab displays information on rootkits detected during scanning if you have launched the Anti Rootkit scan A rootkit is a program designed to take fundamental control of a computer system without authorization by the system s owners and legitimate managers Access to the hardware is rarely required as a rootkit is intended to seize control of the operating system running on the hardware Typically rootkits act to obscure their presence on the system through subversion or evasion of standard operating system security mechanisms Often they are also Trojans as well thus fooling users into believing they are safe to run on their systems Techniques used to accomplish this can include concealing running processes from monitoring programs or hiding files or system data from the operating system The structure of this tab is basically the same as the Infections tab or the Spyware tab 12 7 6 Information Tab The Information tab contains data on such findings that cannot be categorized as infections spyware etc They can neither be positively labeled as dangerous but they are still worth your attention AVG scan is able to detect files which may not be infected but are suspicious These files are reported eith
207. program on your computer you can define it as a potentially unwanted program exception Advanced AVG Settings oles Appearance Sounds Ignore faulty conditions 1 Identity Protection Virus Vault PUP Exceptions f Anti Spam Online Shield LinkScanner iQ Scans les Schedules am E mail Scanner am Resident Shield f Cache Server Anti Rootkit E S Update Potentially Unwanted Programs Exceptions File File Path Checksum Remove Add exception The Potentially Unwanted Programs Exceptions dialog displays a list of already defined and currently valid exceptions from potentially unwanted programs You can edit the list delete existing items or add new exceptions The following information can be found in the list for every single exception e File provides the name of the respective application File Path shows the way to the application s location e Checksum displays the unique signature of the chosen file This checksum is an automatically generated string of characters which allows AVG to unequivocally distinguish the chosen file from other files The checksum is generated and displayed after successful addition of the file Control buttons e Edit opens an editing dialog identical with the dialog for a new exception definition see below of an already defined exception where you can change AVG 9 Internet Security 2010 Copyright AVG Tech
208. protection information about a specific e mail protection plug in referring to your default installed e mail client Basic component configuration In the bottom part of the dialog you can find the section named E mail Scanner settings where you can edit some elementary features of the component s functionality e Scan incoming messages check the item to specify that all e mails deliver ed to your account should be scanned for viruses By default this item is on and it is recommended not to change this setting e Scan outgoing messages check the item to confirm all e mail sent from AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 56 your account should be scanned for viruses By default this item is off e Display notification icon while E mail is being scanned check the item to confirm you want to be informed via notification dialog displayed over the AVG icon on the system tray during the scanning of your mail via E mail Scanner component By default this item is on and it is recommended not to change this setting The advanced configuration of the E mail Scanner component is accessible via the Tools Advanced settings item of the system menu however advanced configuration is recommended for experienced users only Please note The software vendor has set up all AVG components to give optimum performance Unless you have a real reason to do so do not change the AVG configuration A
209. r a standalone computer O Small home or office network suitable for computers in a small network e g at home or in a small business typically only several computers connected together without a central administrator Q Profile switching The profile switching feature allows the Firewall to switch automatically to the defined profile when using a certain network adapter or when connected to a certain type of network If no profile has been assigned to a network area yet then upon next connection to that area the Firewall will display a dialog asking you to assign a AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 52 il mug aa AVG profile You can assign profiles to all local network interfaces or areas and specify further settings in the Areas and Adapters Profiles dialog where you can also disable the feature if you do not wish to use it then for any kind of connection the default profile will be used Typically users who have a notebook and use various types of connection will find this feature useful If you have a desktop computer and only ever use one type of connection e g cable connection to the Internet you do not have to bother with profile switching as most likely you will never use it 8 7 3 Firewall Interface a AVG Internet Security 2 EX Eile Components History Tools Help Beta Send Feedback AVG F You are protected Internet Security A
210. r authenticating tracking and maintaining specific information about users such as site preferences or the contents of their electronic shopping carts Scan inside archives off by default this parameter defines the scanning should check all files even if they are stored inside an archive e g ZIP RAR Use Heuristics on by default heuristic analysis dynamic emulation of the scanned object s instructions in a virtual computer environment will be one of the methods used for virus detection during scanning Scan system environment on by default scanning will also check the system areas of your computer Scan for rootkits off by default tick this item if you want to include the rootkit detection into scanning of the entire computer The rootkit detection is also available on its own within the Anti Rootkit component Further you should decide whether you want to have scanned All file types with the possibility of defining exceptions from scanning by providing a list of comma separated having been saved the commas change into semicolons file extensions that should not be scanned Selected file types you can specify that you want to scan only files that are possibly infectable files that cannot get infected will not be scanned for instance some plain text files or some other non executable files including media files video audio files if you leave this box unchecked it will reduce the scanning time eve
211. r specify which instant messaging application you want to control currently AVG 9 Internet Security supports the ICQ MSN and Yahoo applications Please note The software vendor has set up all AVG components to give optimum performance Unless you have a real reason to do so do not change the AVG configuration Any changes to settings should only be performed by an experienced user If you need to change AVG configuration select the system menu item Tools Advanced settings and edit the AVG configuration in the newly opened AVG Advanced Settings dialog AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 68 TE AA TAVU Control buttons The control buttons available within the Online Shield interface are as follows e Save changes press this button to save and apply any changes made in this dialog e Cancel press this button to return to the default AVG user interface components overview 8 12 3 Online Shield Detection Online Shield scans the content of visited web pages and possible files included in them even before these are displayed in your web browser or downloaded to your computer If a threat is detected you will be warned immediately with the following dialog a Online Shield alert i file is infected mx Threat was blocked File name www eicar org download eicar com Threat name Virus identified EICAR Test More information about this th
212. re safe at the only time that really matters when you are about to click the link AVG Search Shield works with Google Yahoo Bing Baidu and possibly other search engines to deliver a real time safety verdict on all search results including search ads displaying an icon to show the safety rating for each site LinkScanner works with Internet Explorer and Firefox and consists of two features AVG Active B LinkScanner Q LinkScanner component is active LinkScanner version 0100 Settings V Enable AVG Search Shield need web browser restart V Enable AVG Active Surf Shield C Enable reporting of detected threats to AVG lt Save changes Cancel Show notification In the bottom part of the dialog you can edit several options e Enable AVG Search Shield on by default advisory notifying icons on searches performed with Google Yahoo WebHledani Yandex Baidu Bing AOL AltaVista EarthLink Ask Seznam eBay Twitter Digg or SlashDot having checked ahead the content of sites returned by the search engine e Enable AVG Active Surf Shield on by default active real time protection against exploitive sites as they are accessed Known malicious site connections and their exploitive content is blocked as they are accessed by the user via a web browser or any other application that uses HTTP e Enable reporting of detected threats to AVG mark this item to allow back
213. re confirmation to close running applications AVG may require the closing of some running applications for example MS Outlook Check computer time Display notification if time set on computer differs from the correct time more than 24 S hours The Update navigation item opens a new dialog where you can specify general parameters regarding the AVG update When to update files In this section you can select between two alternative options update can be scheduled for the next PC restart or you can launch the update immediately By default the immediate update option is selected since this way AVG can secure the maximum safety level Scheduling an update for the next PC restart can only be recommended if you are sure the computer gets restarted regularly at least daily If you decide to keep the default configuration and launch the update process immediately you can specify the circumstances under which a possible required restart should be performed e Require confirmation from the user you will be asked to approve a PC restart needed to finalize the update process AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 156 e Restart immediately the computer will be restarted automatically immediately after the update process has finished and your approval will not be required e Complete at next computer restart the update process finalization will be postponed until the
214. reat Close Hide details Process name C Program Files Internet Explorersiexplore exe Process ID 3512 Within this warning dialog you will find data on the file that was detected and assigned as infected File name the name of the recognized infection Threat name and a link to the Virus encyclopedia where you can find detailed information on the detected infection if known The dialog provides the following buttons e Show Hide details click the Show details button to open a new section in the bottom part of the dialog here you can find information on the process running while the infection was detected and the process identification The Hide details button ten closes the newly opened section of the dialog e Close click the button to close the warning dialog The suspect web page will not be opened and the threat detection will be logged in the list of Online Shield findings this overview of detected threats is accessible AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 69 a AVG via system menu Histo Online Shield findings File Components History Tools Help AVG 7 Internet Security A Online Shield findings I Overview Infection Object Result Detection time AA rg download eicar Object was blocked 1 1 15 46 13 vinw eicar org download eicar Object was blocked 21 1 2010 12 11 44 lt gt Virus identified EICAR Test w
215. redefined by the software vendor Scan of the whole computer aj Advanced AVG Settings Appearance Sounds Ignore faulty conditions f Identity Protection Virus Vault PUP Exceptions Anti Spam 45 Online Shield LinkScanner rel Scans iQ Scan specific files or folders O Removable device scan w Schedules E mail Scanner Resident Shield 15 Cache Server Anti Rootkit f5 Update Remote Administration Ep Scan settings Automatically heal remove infections Report Potentially Unwanted Programs and Spyware threats C Report enhanced set of Potentially Unwanted Programs C Scan for Tracking Cookies C Scan inside archives Use Heuristics Scan system environment O All file types Define excluded extensions Selected file types Scan infectable files only C Scan media files Define included extensions Scan files without extensions Adjust how quickly Scan completes will impact system resources Automatic scan Set additional scan reports AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 123 Scan settings The Scan settings section offers a list of scanning parameters that can be optionally switched on off e Automatically heal remove infection on by default if a virus is identified during scanning it can be healed automatically if a cure is available If the infected file cannot be healed autom
216. reernrnrnenenanavananarannenanenenevanavnrnenenananenevernvnrnnnenanenenavernsnrnanenenene 34 7 4 Components OVErview rxrrrernevnarnarnrvnnnennarnnrnevnnvnannannrvnrnnrnarnarnevnevnnnnnsnrsnrnenne 34 7 5 Sabina Dad 36 7 6 System Tray ICOM xerennanannanannanannnnennunanannenannenannenrnnnnrnnnnrnnunrnrnnrnrnnnernanernnnnn 36 8 AVG Components xaxnnnanunnnnunnnnnnnnnnnnnnnnnnnnnvnnnnnnnnnnnnvnnnnvnvvnnnnvnvnnnnnnnnnnnnnnnnnnnnnnen 38 8 1 Anti VIUS eee eee dead 38 8 1 1 Anti Virus Principles ssssseetterterrerrerrrerrerrerrestenrrententnnrreneennenrennenneenennnenrenne 38 8 1 2 Anti Virus Interface sesssssersrrrrtrrerrrrrrerrrrrrrrnennrrnrnnnnennnnnnnnnnennnnnnnnnnn nanan runner 38 8 2 Anti Spyware xrxonenanernnnnnrnnnananananavarnenrnnnevananananarnvnrnanevanevananernnnrnenevenereneenn 39 8 2 1 Anti Spyware Principles gt xxrsrrrararannnrrrrsarannaanrrnanernaarrrsnnarnaarrrsrnarnnnnn 39 8 2 2 Anti Spyware Interface rrrrrrrnnenanravnrnvannnarrnenrrnannnanrnnnensnrnnnnenasensere 39 8 3 Anti Spam x or verennanannanannnnannnnannnnanannenannnnannnnrnnnnrnnnnrnnnannnnannnnannnvavnnnensnnevenner 41 8 3 1 Anti Spam Principles gt gt gt sxxxrrsrrranarannnnnrrsarannnarrrnanar naa rrn nn nar naa rrrnennrnnnnn 41 8 3 2 Anti Spam Interface vier tie eee EEE 41 84 ANtiF Rootkit siisinteeveeseeesceeyisesdaeedereseeeded bekke bk teen rtaaatdeeed 42 8 4 1 Anti Rootkit Principles verte et reece eee e
217. ressing the control button However you can only remove your own tests the Whole computer scan schedule pre defined within the default settings can never be deleted Back return to AVG scanning interface 12 5 1 Schedule Settings If you wish to schedule a new test and its regular launch enter the Settings for scheduled test dialog click the Add scan schedule button within the Schedule scans dialog The dialog is divided into three tabs Schedule settings see picture below the default tab that you will be automatically redirected to How to scan and What to scan Fe m 28 AVG Internet Security MAX S File Components History Tools Help Beta You are protected AVG et Security All security festes over Schedule settings How to scan What to scan Q Computer scanner Show notification Send Feedback Settings for scheduled scan Schedule running O Run every Run at a specific time interval Selected days iv 12 00 amp Mon Tue Mwed Thu OF OSa O Sun O Action based Advanced schedule options 7 Run on computer startup if task has been missed C Run even if computer is in low power mode Save Cancel AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 194 On the Schedule settings tab you can first check uncheck the Enable this task item to simply deactivate the scheduled test tem
218. rnet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 79 9 1 4 AVG News Directly from within the AVG Security Toolbar this button opens an overview of the latest Headline news related to AVG both news from the press and company press release AVG Headline News Program u te AVG 9 0 801 News 10 de New AVG Research Shows 55 000 Computers Compromised Worldwide by Cybercriminals Using a Mumba Botnet F AVG Research Discovers 1 2 Million Computers Infected by Cybercriminals Using Eleonore Exploits Toolkit AVG Technologies Nets Key Industry Accolades AVG LinkScanner for Mac Stays One Step Ahead in Keeping You Secure a AVG Technologies Acquires Leading US Distributor X In the right upper corner you can see two red control buttons e the button opens the editing dialog where you can specify parameters of the AVG News button displayed within the AVG Security Toolbar PA AVG News Button Show messages 20 v RSS design Advanced vw Hide read messages AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 80 aa AVG o Button name you have the option to change the button name as it will be displayed within AVG Security Toolbar o Show messages change the desired number of messages that are to be displayed at a time o RSS design select between Advanced Basic mode of the current display of the
219. rnet Security ntb Send Feedback S File Components History Tools Help Beta AVG F You are protected i Internet Security All security features are E mail Scanner Component E mail Scanner checks incoming and outgoing mail by using plug ins designed for the most ba frequently used e mail programs When detected viruses are moved to Virus Vault Some e mail clients may support messages with text certifying that sent and received e mail has been scanned g E mail Scanner for viruses E mail Scanner is active Total e mails scanned 3 Reset value Threats found and blocked 0 Installed e mail protection Microsoft Outlook For more detailed settings please select Tools Advanced settings from the system menu E mail Scanner settings O Display notification window while e mail is being scanned Save changes Cancel Show notification In the E mail Scanner component s dialog you can find a brief text describing the component s functionality information on its current status E mail Scanner is active and the following statistics e Total e mails scanned how many e mail messages were scanned since the E mail Scanner was last launched if needed this value can be reset e g for statistic purposes Reset value e Threats found and blocked provides the number of infections detected in e mail messages since the last E mail Scanner launch e Installed e mail
220. rom the manufacturer directly but can be misused for malicious purposes later This is an additional measure that increases your computer security even more however it can possibly block legal programs and is therefore switched off by default AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved rav ts vare Scan for Tracking Cookies off by default this parameter of the Anti Spyware component defines that cookies should be detected during scanning HTTP cookies are used for authenticating tracking and maintaining specific information about users such as site preferences or the contents of their electronic shopping carts Scan inside archives off by default this parameters defines that the scanning should check all files even if these are packed inside some type of archive e g ZIP RAR Use Heuristics on by default heuristic analysis dynamic emulation of the scanned object s instructions in a virtual computer environment will be one of the methods used for virus detection during scanning Scan system environment on by default scanning will also check the system areas of your computer e Scan for rootkits off by default tick this item if you want to include the rootkit detection into scanning of the entire computer The rootkit detection is also available on its own within the Anti Rootkit component Then you can change the scan configuration as follows
221. rrnrrrnnnrrnnnrnnnnrrnnnnrnnnnrnnenrnnns 55 8 8 3 E mail Scanner Detection x sxxsrnannnnnnnrnnnannsnrennnnnnnnnnnnnnnnenan nen snnenn 55 8 9 ID Protections cist creek cereeeee de deus mA SNEEN ee ence ees 59 8 9 1 ID Protection Principles gt gt gt xxrsxrrararannnnrrrnanannnanrrnanarnna renn sn nnr naa rrrnnnernnnnn 59 8 9 2 ID Protection Interface iit EEE EEE E EEE 59 8 10 LiCense sitesi ies cevec AnA DSENA AE EAA AEN E NE OE AEEA ETER AE k ektet 61 g fi Link Se nner vsakrmrvddnsada ass dans nipa aa aeina a Aa reading 62 8 11 1 Link Scanner Principles gt gt x rsrrrararannnrrrrnarannnarrrnanarnnarrn sn narnnarrrnnnnrnnnnn 62 8 11 2 Link Scanner Interface Gasser 62 8 11 3 AVG Search Shield x rxar2annnnnanrnnnnannvnrnnrnnnnnreeren ran nnnnnnnennnnnnan sensuren 62 8 11 4 AVG Active Surf Shield xxsrrnrnnnnannnnnnnennnannenrennanensnrnnennnne SEES EEE EE EEE 62 9 12 Online Shield ititesisaiavieascimasoqeawsawlenteaatGceiedecwssaa iaaii beaded dike dine 65 8 12 1 Online Shield Principles iit ieee ieee tenet EEE Ene 65 8 12 2 Online Shield Interface cect ttt tee t ete e eee ete n een E AE EE EEE E EEE EE EEA E DEED AEE SEES SEED EEES 65 8 12 3 Online Shield Detection cccct tect t tee te ete teen nen e nn E EEDA EEE EEA EEDA EASED ADEE DEEDES SEED BEES 65 8 13 Resident Shield sscciseriiesesternes es enced ee coseg cant AIREAN ANEELA ecedccenhestesdicnnesenedncts 71 8 13 1 Resident S
222. rsion e Latest database update specifies when and at what time the spyware database was updated e Database version defines the number of the latest spyware database version and this number increases with every virus base update AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 40 M AVG There is just one operating button available within this component s interface Back press the button to return to the default AVG user interface Components overview 8 3 Anti Spam Spam refers to unsolicited e mail mostly advertising a product or service that is mass mailed to a huge number of e mail addresses at a time filling recipients mail boxes Spam does not refer to legitimate commercial e mail for which consumers have given their consent Spam is not only annoying but also can often be a source of scams viruses or offensive content 8 3 1 Anti Spam Principles AVG Anti Spam checks all incoming e mail messages and marks unwanted e mails as spam AVG Anti Spam can modify the subject of the email that has been identified as spam by adding a special text string Then you can then easily filter your emails in your email client AVG Anti Spam component uses several analyzing methods to process each e mail message offering maximum possible protection against unwanted e mail messages AVG Anti Spam uses a regularly updated database for the detection of spam It is also possible to use RBL se
223. rt numbers as needed Maximum part size of a file to be scanned if included files are present in the displayed page you can also scan their content even before these are downloaded to your computer However scanning of large files takes quite some time and the web page download might be slowed significantly You can use the slide bar to specify the maximum size of a file that is still to be scanned with Online Shield Even if the downloaded file is bigger than specified and therefore will not be scanned with Online Shield you are still protected in case the file is infected the Resident Shield will detect it immediately Exclude host IP domain into the text field you can type the exact name of a server host IP address IP address with mask or URL or a domain that should not be scanned by Online Shield Therefore exclude only host that you can be absolutely sure would never provide dangerous website content AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 120 Advanced AVG Settings E Appearance Sounds Ignore faulty conditions Enable Instant Messaging Shield 4 5 Identity Protection ie ICQ protection 5 Virus Vault PUP Exceptions MSN protection 1 Anti Spam 7 Yahoo protection 5 Online Shield Web Protection Instant Messaging Shield 15 LinkScanner iQ Scans amp l k Schedules 45 E mail Scanner a 45 Resident Shield 85 Cache Server Anti
224. rvers public databases of known spammer email addresses and to manually add email addresses to your Whitelist never mark as spam and Blacklist always mark as spam 8 3 2 Anti Spam Interface ave Internet Security aes Eile Components History Tools Help Beta Send Feedback gt AVG You are protected Internet Security EEE Anti Spam Component Anti Spam checks all incoming e mail messages and marks unwanted e mails as SPAM It uses several analyzing methods offering maximum possible protection g Anti Spam OG Update now Anti Spam component is active Database release 6 srpna 2009 9 39 Spamcatcher version 6 0 0 For more detailed settings please select Tools Advanced settings from the system menu In the Anti Spam component s dialog you will find a brief text describing the AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved component s functionality information on its current status Anti Spam component IS active and the following statistics e Database release specifies when and at what time the spam database was updated and published e Spamcatcher version defines the number of the latest version of the anti spam engine There is just one operating button available within this component s interface Back press the button to return to the default AVG user interface components overview Please note The software vendor has
225. rying to connect to your PC For each of these applications the Firewall then either allows or forbids the communication on the network ports By default if the application is unknown i e has no defined Firewall rules the Firewall will ask you if you wish to allow or block the communication attempt Note AVG Firewall is not intended for server platforms What AVG Firewall can do e Allow or block communication attempts of known applications automatically or ask you for confirmation e Use complete profiles with predefined rules according to your needs e Switch profiles automatically when connecting to various networks or using various network adapters 8 7 2 Firewall Profiles The Firewall allows you to define specific security rules based on whether your computer is located in a domain or it is a standalone computer or even a notebook Each of these options requires a different level of protection and the levels are AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 51 covered by the respective profiles In short a Firewall profile is a specific configuration of Firewall component and you can use a number of such predefined configurations Available profiles e Allow all a Firewall system profile that has been pre set by the manufacturer and is always present When this profile is activated all network communication is allowed and no safety policy rules are applied as if the
226. s e avgscanx parameter e g avgscanx comp for scanning the whole computer e avgscanx parameter parameter with multiple parameters these should be lined in a row and separated by a space and a slash character e if a parameters requires specific value to be provided e g the scan parameter that requires information on what are the selected areas of your computer that are to be scanned and you have to provide an exact path to the selected section the values are divided by semicolons for instance avgscanx scan C D Scanning parameters To display a complete overview of available parameters type the respective command together with the parameter or HELP e g avgscanx The only obligatory parameter is SCAN to specify what areas of the computer should be scanned For a more detailed explanation of the options see the command line parameters overview To run the scan press Enter During scanning you can stop the process by Ctrl C or Ctrl Pause AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 190 CMD scanning launched from graphic interface When you run your computer in Windows Safe Mode there is also a possibility to launch the command line scan from the graphic user interface The scan itself will be launched from the command line the Command Line Composer dialog only allows you to specify most scanning parameters in the comfortable graphic interface Since this
227. s f5 Update EJ Remote Administration C Enable Removable device scan can files without extension Adjust how quickly Scan completes will inpact system resources Automatic scan Set additional scan reports The Removable device scan is launched automatically once you attach any removable device to your computer By default this scanning is switched off However it is crucial to scan removable devices for potential threats since these are a major source of infection To have this scanning ready and launched automatically when needed mark the Enable Removable device scan option Note For a description of specific parameters please consult the chapter AVG Advanced Settings Scans Scan Whole Computer 10 11 Schedules In the Schedules section you can edit the default settings of e Whole computer scan schedule e Virus database update schedule AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved e Program update schedule e Anti Spam update schedule 10 11 1 Scheduled Scan Parameters of the scheduled scan can be edited or a new schedule set up on three tabs a d Advanced AVG Settings Appearance E Sounds Schedule settings How to scan What to scan Ignore faulty conditions Identity Protection Virus Vault Name PUP Exceptions Anti Spam Online Shield LinkScanner af Scans l Schedules 1144 Scheduled scan f
228. s 6 16 7 2009 14 Unknown App Path lock SYSTEM 1012 Out UDP 53 6 amp 116 7 2009 14 Unknown App Path lock SYSTEM 1012 Out UDP 53 6 16 7 2009 14 Unknown App Path lock NETWO 1068 Out UDP 53 amp 116 7 2009 14 Unknown App Path lock NETWO 1068 Out UDP 53 amp 116 7 2009 14 FilterDevice lock 0 amp Out Any 68116 7 2009 14 FilterDevice lack 0 Out Any 6 16 7 2009 14 C PROGRAM FILE Block SYSTEM 2132 Ou TCP amp 116 7 2009 14 Unknown App Path lock NETWO 1068 Out UDP amp 116 7 2009 14 Unknown App Path lock NETWO 1068 Out UDP amp 116 7 2009 14 FilterDevice lock 0 Out Any amp 116 7 2009 14 FilterDevice lock 0 Out Any amp 116 7 2009 14 FilterDevice lock 0 Out Any 6 16 7 2009 14 Unknown App Path lock NETWO Ou UDP 6 16 7 2009 14 Unknown App Path lock NETWO Out UDP amp 116 7 2009 14 FilterDevice lock Out Any dar 7 annn 14 EE TN EA ICT IO an tinn ra Refresh list Empty list OK Cancel Apply The Logs dialog allows you to review the list of all logged Firewall actions and events with a detailed description of relevant parameters event time application name respective log action user name PID traffic direction protocol type numbers of the remote and local ports etc on two tabs e Traffic Logs offers information about activity of all applicat
229. s scale from unobjectionable m AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 210 up to very dangerous samp will be provided in this section and the information on the infection type based on their infective level all listed objects can be positively or potentially infected e Virus Name specifies the name of the detected infection according to the Virus Encyclopedia online Path to file full path to the original location of the detected infectious file Original object name all detected objects listed in the chart have been labeled with the standard name given by AVG during the scanning process In case the object had a specific original name that is known e g a name of an e mail attachment that does not respond to the actual content of the attachment it will be provided in this column Date of storage date and time the suspected file was detected and removed to the Virus Vault Control buttons The following control buttons are accessible from the Virus Vault interface e Restore removes the infected file back to its original location on your disk e Restore As in case you decide to move the detected infectious object from the Virus Vault to a selected folder use this button The suspicious and detected object will be saved with its original name If the original name is not known the standard name will be used e Details this button only applies to threats detecte
230. scanning speed dependent on system resource usage By default this option value is set to the medium level of automatic resource usage If you want the scanning to run faster it will take less time but system resources usage will increase significantly during the scan and will slow down your other activities on the PC this option can be used when your computer is switched on but nobody is currently working on it On the other hand you can decrease system resources usage by extending the scanning duration Set additional scan reports Click the Set additional scan reports link to open a standalone dialog window called Scan reports where you can tick several items to define what scan findings should be reported Scan reports Scan reports Report password protected archives Report password protected documents Report locked files _ Report files containing macro Report hidden extensions le last Cancel 10 10 2 Shell Extension Scan Similar to the previous Scan whole computer item this item named Shell extension scan also offers several options for editing the scan predefined by the software vendor This time the configuration is related to scanning of specific objects launched directly from the Windows Explorer environment shell extension see chapter Scanning in Windows Explorer AVG 9 Internet Security 2010 Copyright AVG Technologies
231. ses AVG is also able to analyze and detect executable applications or DLL libraries that could be potentially unwanted within the system We call such threats Potentially Unwanted Programs various kinds of spyware adware etc Furthermore AVG scans your system registry for suspicious entries temporary Internet files and tracking cookies and allows you to treat all potentially harmful items in the same way as any other infection AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 38 si At Sa i AVG 8 1 2 Anti Virus Interface I ANG Internet Security ex File Components History Tools Help You are protected AVG All security features are wor Internet Security Anti Virus Component B AntiVirus could be potentially unwanted within your system Anti Virus also holds the internal virus database and therefore it is crucial that you keep the Anti Virus component up to date to Q Computer scanner maintain the maximum level of protection GE Update nom Anti Virus component is active ge Anti Virus detects viruses worms and trojans as well as executable files or DLL libraries that Infection definitions 2377259 Latest database update 11 listopadu 2009 20 41 Database version 270 14 61 2497 The Anti Virus component s interface provides some basic information on the component s functionality information on the component s current status Anti V
232. so the potential risk that malware has been transmitted to your computer prior to AVG installation or that you have neglected to keep your AVG 9 Internet Security up to date with the latest database and program updates For this reason AVG allows you to fully scan your computer for malware spyware using the scanning feature It also detects sleeping and non active malware i e malware that has been downloaded but not yet activated 8 2 2 Anti Spyware Interface a AVG Internet Security Joe Send Feedback File Components History Tools Help Beta You are protected as All security features ar Anti Spyware Component spyware that secretly gathers information from your computer or adware that generates unwanted advertisements on your computer To stay fully protected always make sure you keep the Anti Spyware component up to date g Anti Spyware Anti Spyware protects your computer from all kinds of malware malicious software e g Anti Spyware component is active Spyware definitions 137041 Latest database update 7 srpna 2009 2 00 Database version 270 13 46 2286 The Anti Spyware component s interface provides a brief overview on the component s functionality information on the component s current status Anti Spyware component is active and some Anti Spyware statistics e Spyware definitions number provides the count of spyware samples defined in the latest spyware database ve
233. ssword protected documents Report locked files C Report files containing macro Report hidden extensions n OK Cancel Click the Additional scan settings to open a new Computer shutdown options dialog where you can decide whether the computer should be shut down automatically once the running scanning process is over Having confirmed this option Shutdown computer upon scan completion a new option activates that allows the computer to shut down even if it is currently locked Force shutdown if computer is locked i Additional scan settings Computer shutdown options Shutdown computer upon scan completion A Ok Cancel AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 133 d AVG Appearance E Sounds Schedule settings How to scan What to scan 3 Ignore faulty conditions A i amp Identity Protection j EE Vius Vault O Scan specific files or folders f PUP Exceptions 25 Anti Spam a Desktop amp Online Shield B My Computer 85 LinkScanner a Oe is E Scans ao EN l Schedules OG DS I Scheduled scan 12 of 5 er kN E Virus database update schedule i ed Olvon Pisces es Program update schedule I Anti Spam update schedule O G Program Files i E mail Scanner o Ay Documents folder Cache Server 0 Anti Rootkit O GQ Other
234. t It means that if any component get to an error status you will be informed about it immediately via e system tray icon while all parts of AVG are working properly the icon is displayed in four colors however if an error occurs the icon appears with a yellow exclamation mark e text description of the existing problem in the Security Status Info section of the AVG main window There might be a situation that for some reason you need to switch a component off temporarily this is not recommended you should try to keep all components permanently on and in default configuration but it may be happen In that case the system tray icon automatically reports the component s error status However in this very case we cannot talk about an actual error since you have deliberately induced it yourself and you are aware of the potential risk At the same time once being displayed in grey color the icon cannot actually report any possible further error that AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 99 might appear For this situation within the above dialog you can select components that may be in an error state or switched off and you do not wish to get informed about it The same option of Ignoring component state is also available for specific components directly from the components overview in the AVG main window 10 4 Identity Protection 10 4 1 Identity Protection Setti
235. t directly in the Windows Explorer environment If you want to open an unknown file and you cannot be sure of its content you may want to have it checked on demand Follow these steps DA Dem Explore Bico Open Bice Search Olexii Sharing and Security my H myn SYN Checkout Elmy fTortoiseSyN Saddto archive His Badd to Altova rar ym E Lot compress and email sty Compress to Altova rar and email cD winzip iScan with ave Send To gt Cut Copy Paste Create Shortcut Delete Rename Properties e Within Windows Explorer highlight the file or folder you want to check AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved e Right click your mouse over the object to open the context menu e Select the Scan with AVG option to have the file scanned with AVG 12 4 Command Line Scanning Within AVG 9 Internet Security there is the option of running the scan from the command line You can use this option for instance on servers or when creating a batch script to be launched automatically after the computer boot From the command line you can launch the scanning with most parameters as offered in AVG graphical user interface To launch AVG scan from the command line run the following command within the folder where AVG is installed e avgscanx for 32 bits OS e avgscana for 64 bits OS Syntax of the command The syntax of the command follow
236. t server format is a servername response offset and servers are separated by comma Whitelist Blacklist 5 Advanced Settings m f Online Shield E LinkScanner E iQ Scans amp l Schedules E mail Scanner Resident Shield Cache Server Anti Rootkit 4 45 Update In this dialog you can switch on off the Query RBL servers function The RBL Realtime Blackhole List server is a DNS server with an extensive database of known spam senders When this feature is switched on all e mail messages will be verified against the RBL server database and marked as spam if identical to any of the database entries The RBL servers databases contain the latest up to the minute spam fingerprints to provide the very best and most accurate spam detection This feature is especially useful for users who receive large amounts of spam that is not being normally detected by the Anti Spam engine The RBL servers list allows you to define specific RBL server locations Note Enabling this feature may on some systems and configurations slow down the e mail receiving process as every single message must be verified against the RBL server database AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 114 No personal data is sent to the server 10 7 4 Whitelist The Whitelist item opens a dialog named Approved e mail senders list with a global list of approved sender e mail addresses and domain names
237. t tested the respective object is locked and AVG is therefore unable to scan it o Potentially dangerous object the object was detected as potentially dangerous but not infected it can contain macros for instance the information is a warning only o Reboot is required to finish the action the infected object cannot be removed to remove it completely you have to restart your computer Control buttons There are three control buttons available in this dialog e View details the button opens a new dialog window named Detailed object information Detailed object information x Property name Property value Object name C Documents and Settings v dministratoryMy Documents eicar_ Detection name Wirus identified EICAR Test Object type file SDK Type Core Result Infected Action history lt gt Previous Next Close In this dialog you can find detailed information on the detected infectious object e g infected object name and location object type SDK type detection result and history of actions related to the detected object Using the Previous Next buttons you can view information on specific AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 207 sil mnu ggn AV findings Use the Close button to leave this dialog e Remove selected infections use the button to move the selected finding to the Virus Vault e Remove all unhealed inf
238. t you will be able to filter the messages in the next step so the folder does not have to contain only training e mails A navigation tree of the selected e mail client is already displayed in the main section of the dialog Please locate the desired folder in the tree and highlight it with your mouse When done click Next and proceed to Message filtering options a Anti Spam training wizard gg Please select the type of filtering for messages All messages no filtering O Use filter Subject contains From contain O Ask for each message AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved In this dialog you can set filtering of the e mail messages If you are sure that the selected folder contains only messages you want to use for training select the All messages no filtering option If you are unsure about the messages contained in the folder and you want the wizard to ask you about every single message so that you can determine whether to use it for training or not select the Ask for each message option For more advanced filtering select the Use filter option You can fill in a word name part of a word or phrase to be searched for in the e mail subject and or the sender s field All messages matching exactly the entered criteria will be used for the training without further prompting Attention When you fill in both text fields ad
239. ted In case AVG Anti Rootkit finds a rootkit it does not necessarily mean the rootkit is infected Sometimes rootkits are used as drivers or they are a part of correct applications AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 42 il mug VG 8 4 2 Anti Rootkit Interface Hj AVG Internet Security ju bd File Components History Tools Help Beta Send Feedback You are protected AVG 2 Security 2 All security features are Anti Rootkit Component r libraries rootkit is usually a collection of malicious software that allows attacker to gain g Anti Rootkit a P administrator level access to a computer or possibly whole network Rootkits are generally very Q Computer scanner well hidden in an operating system which makes them hard to detect or remove by regular security tools Anti Rootkit component is active bA Anti Rootkit component scans for dangerous rootkits hidden inside applications drivers or dll Last rootkit search Not yet scanned Anti Rootkit settings The standard scanning process does not detect or remove rootkits therefore you should run a manual check with this component to ensure no existing rootkits are installed on your system O Quick rootkit scan Full rootkit scan Scan drivers Search for rootkits Save changes Cancel The Anti Rootkit user interface provides a brief descr
240. tem Tools Advanced settings and edit the AVG configuration in the newly opened AVG Advanced Settings dialog Control buttons The control buttons available within the Update Manager interface are as follows e Update now launches an immediate update on demand e Save changes press this button to save and apply any changes made in this dialog e Cancel press this button to return to the default AVG user interface components overview AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 77 gt ray SJ RAL 9 AVG Security Toolbar AVG Security Toolbar is a new tool which works together with the AVG LinkScanner component AVG Security Toolbar can be used to control AVG LinkScanner functions and to adjust its behavior If you select to install the toolbar during the installation of AVG 9 Internet Security it will be added into your web browser Internet Explorer and or Mozilla Firefox automatically Note In case you are using some alternative Internet browser e g Avant Browser you can meet unexpected behavior 9 1 AVG Security Toolbar Interface The AVG Security Toolbar is designed to work with MS Internet Explorer version 6 0 or higher and Mozilla Firefox version 3 0 or higher Once you have decided you want to install AVG Security Toolbar during the AVG installation process you were asked to decide whether or not you wish to install the component the component wi
241. the number of the currently installed virus database version and this number increases with every virus base update e Next scheduled update specifies when and at what time the database is scheduled to be updated again Basic component configuration In the bottom part of the dialog you can find the Update Manager settings section where you can perform some changes to the rules of the update process launch You can define whether you wish the update files to be downloaded automatically Start automatic updates or just on demand By default the Start automatic updates option is switched on and we recommend to keep it that way Regular download of the latest update files is crucial for proper functionality of any security software Further you can define when the update should be launched o Periodically define the time interval AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 76 o At a specific time define the exact day time the update should be launched By default the update is set for every 4 hours It is highly recommended to keep this setting unless you have a true reason to change it Please note The software vendor has set up all AVG components to give optimum performance Unless you have a real reason to do so do not change the AVG configuration Any changes to settings should only be performed by an experienced user If you need to change AVG configuration select the system menu i
242. the specific product license type desired components and language Finally AVG Download Manager will go on to download and launch the appropriate installation process Warning Please note that AVG Download Manager is not suitable for downloading of network and SBS editions and only the following operating systems are supported Windows 2000 SP4 SRP roll up Windows XP Windows Vista and Windows 7 AVG Download Manager is available for download at AVG website http www avg com Following please find a brief description of each single step you need to take within the AVG Download Manager 4 1 Language Selection ai AVG Download Manager Welcome to the AYG setup on ay The following screens will guide you through the process of installing AYG protection on your computer Click the Next button to begin the installation or Exit button to quit WARNING This program is protected by laws and international treaties Unauthorized reproduction or distribution of this program or any part of it may result in severe civil and criminal penalties Violators will be prosecuted to the maximum extent allowed by law Choose your setup language English KA In this first step of AVG Download Manager select the installation language from the roll down menu Note that your language selection applies only to the installation process after the installation you will be able to change the language directly from program s
243. tings Ignore faulty conditions Identity Protection Virus Vault Name PUP Exceptions Anti Spam Online Shield O Run every LinkScanner Enable this task Schedule running les Schedules Run at a specific time interval ifs Scheduled scan Every day iv 8 00 O Action based minutes delay fE Cache Server Advanced schedule options 5 Anti Rootkit Run on computer startup if task has been missed 45 Update Run even if computer is in low power mode Other update settings Run the update again after the internet connection is available On the Schedule settings tab you can first check uncheck the Enable this task item to simply deactivate the scheduled program update temporarily and switch it on again AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 136 as the need arises In the text field called Name deactivated for all default schedules there is the name assigned to this very schedule by the program vendor Schedule running Here specify the time intervals for the newly scheduled program update launch The timing can either be defined by the repeated update launch after a certain period of time Run every or by defining an exact date and time Run at specific time or possibly by defining an event that the update launch should be associated with Action based on computer startup Advanced schedule options This section
244. to the current status e Terminate Process you can select one or more applications and then terminate them by pressing this button We strongly suggest not to terminate any applications unless you are absolutely sure that they represent a real threat e Back switches you back to the default AVG user interface components overview AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 46 ad Au gg 8 6 2 Network Connections AVG Internet Security FX File Components History Tools Help Beta Send Feedback AVG G You are protected feer Security zJ e e 2 Processes Network Connections Autostart Browser Extensions LSP Viewer E overview Application Protocol Local Address Remote Address State EG System Tools System Process UDP VM XPO07 445 System Process UDP VM XP007 dev grisoft System Process TCP VM POO dev grisoft VM XP007 2208 Listening a System Process UDP VM XP007 dev grisoft E alg exe TCP localhost 1026 VM XP007 32771 Listening iexplore exe UDP localhost 1083 El lsass exe UDP YMXP007 500 E Isass exe UDP YMXP007 4500 E svchost exe TCP VM XP007 3389 VM XP007 2091 Listening svchost exe UDP YMXP0O07 dev grisoft svchost exe TCP VMXP007 135 VM XP007 30797 Listening svchost exe UDP YMXPO0O7 dev grisoft svchost exe UDP localhost 1900 svchost exe UDP localhost 123 Hide local connections Terminate connection
245. to the start up registry entry You can delete one or more entries by selecting them and pressing the Remove selected button The Back button switches you back to the default AVG user interface components overview AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 48 mug VG w We strongly suggest not to delete any applications from the list unless you are absolutely sure that they represent a real threat 8 6 4 Browser Extensions N AVG Internet Security EEG File Components History Tools Help Beta Send Feedback AVG You a protected Internet Security All security features g System Tools Name Type Remove selected object Name a Type al Type Description Internal name Description Company Copyright File name File path Version Product version ProgiD v m Back The Browser Extensions dialog contains a list of plug ins i e applications that are installed inside your Internet browser This list may contain regular application plug ins as well as potential malware programs Click on an object in the list to obtain detailed information on the selected plug in that will be displayed in the bottom section of the dialog Control buttons The control buttons available on the Browser Extension tab are e Remove selected object removes the plug in that is currently highlig
246. tration page of AVG website http www avg com Please fill in your registration data only customers who register their AVG product can receive free technical support e Re activate opens the Activate AVG dialog with the data you have entered in the Personalize AVG dialog of the installation process Within this dialog you can enter your license number to either replace the sales number the number you have installed AVG with or to replace the old license number e g when upgrading to a new AVG product Note If using the trial version of AVG 9 Internet Security the buttons appear as Buy now and Activate alowing you to buy the full version of the program right away For AVG 9 Internet Security installed with a sales number the buttons display as Register and Activate e Back press this button to return to the default AVG user interface components overview 8 11 Link Scanner 8 11 1 Link Scanner Principles The LinkScanner component provides protection against websites that are designed to install malware into your computer via the web browser or its plugins The LinkScanner technology consists of two features AVG Search Shield and AVG Active Surf Shield e AVG Search Shield contains list of websites URL addresses which are known to be dangerous When searching with Google Yahoo WebHledani Yandex Baidu Bing AOL AltaVista EarthLink Ask Seznam eBay Twitter Digg or SlashDot all results of the search are c
247. ts for AVG 9 Internet Security e Intel Pentium CPU 1 8 GHz e 512 MB of RAM memory e 510 MB of free hard drive space for installation purposes AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved mi v rav fs eve 3 AVG Installation Options AVG can be installed either from the installation file available on your installation CD or you can download the latest installation file from AVG website http www avg com Before you start installing AVG we strongly recommend that you visit AVG website http www avg com to check for a new installation file This way you can be sure to install the latest available version of AVG 9 Internet Security We recommend you to try out our new AVG Download Manager tool that will help you set up the installation file in your required language During the installation process you will be asked for your license sales number Please make sure you have it available before starting the installation The sales number can be found on the CD packaging If you purchased your copy of AVG on line your license number will have been delivered to you via e mail AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved aa AVG 4 AVG Download Manager AVG Download Manager is a simple tool that helps you select the proper installation file for the trial version of your AVG product Based on your input data the manager will select
248. ts the outgoing message or when this mail server is not available e E mail client SMTP server settings provides information on how to configure the client mail application so that outgoing mail messages are checked using the currently modified server for checking the outgoing mail This is a Summary based on the corresponding parameters specified in this dialog and other related dialogs E mail client SMTP server activation check uncheck this box to activate deactivate the above specified SMTP server AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 148 10 13 Resident Shield The Resident Shield component performs live protection of files and folders against viruses spyware and other malware a Advanced AVG Settings eg Appearance Sounds Resident Shield Settings Ignore faulty conditions Enable Resident Shield Identity Protection Virus Vault PUP Exceptions Anti Spam C Report enhanced set of Potentially Unwanted Programs Online Shield Scan files on close LinkScanner C Scan for Tracking Cookies Report Potentially Unwanted Programs and Spyware threats f Schedules Use Heuristics f E mail Scanner C Auto heal f Resident Shield f Advanced Settings Scan boot sector of removable media iQ Scans es E Directory Excludes F Excluded files Cache Server Anti Rootkit EJ Update Apply In the Resident S
249. tual computer environment will be one of the methods used for virus detection during scanning Scan system environment on by default scanning will also check the system areas of your computer Further you should decide whether you want to have scanned All file types with the possibility of defining exceptions from scanning by providing a list of comma separated having been saved the commas change into semicolons file extensions that should not be scanned Selected file types you can specify that you want to scan only files that are possibly infectable files that cannot get infected will not be scanned for AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 124 instance some plain text files or some other non executable files including media files video audio files if you leave this box unchecked it will reduce the scanning time even more because these files are often quite large and are not too likely to be infected by a virus Again you can specify by extensions which files are those that should always be scanned Optionally you can decide you want to Scan files without extension this option is on by default and it is recommended that you keep it so unless you have a real reason to change it Files with no extension are rather suspicious and should be scanned at all times Scan process priority Within the Scan process priority section you can further specify the desired
250. ty 2010 Copyright AVG Technologies CZ s r o All rights reserved 53 profiles two profiles are available at all times the default profiles named Allow all and Block all other profiles were added manually by profile editing in the Profiles dialog in Firewall Settings Enable gaming mode Check this option to ensure that when running full screen applications games PowerPoint presentations etc the Firewall will not display dialogs asking you whether you want to allow or block communication for unknown applications In case an unknown application tries to communicate over the network at that time the Firewall will allow or block the attempt automatically according to settings in the current profile With the gaming mode on all scheduled tasks scans updates are postponed till the application is closed e Firewall status o Firewall enabled select this option to allow communication to those applications that are assigned as allowed in the set of rules defined within selected Firewall profile o Firewall disabled this option switches Firewall off completely all network traffic is allowed but not checked o Emergency mode block all internet traffic select this option to block all traffic on every single network port Firewall is still running but all network traffic is stopped Please note The software vendor has set up all AVG components to give optimum performance Unless you have a real reason to do so do not chan
251. ty By default the priority is set to medium level Automatic scan that optimizes the scanning process speed and the use of system resources Alternatively you can run the scanning process slower which means the system resources load will be minimized useful when you need to work on the computer but you do not care so much how long the scanning takes or faster with increased system resources requirements e g when the computer is temporarily unattended e Set additional scan reports the link opens a new Scan Reports dialog where you can select what types of possible findings should be reported ie a Scan reports gg Scan reports Report password protected archives Report password protected documents Report locked files C Report files containing macro Report hidden extensions m OK Cancel Warning These scan settings are identical to the parameters of a newly defined scan as described in the chapter AVG Scanning Scan scheduling How to Scan Should you decide to change the default configuration of the Scan specific files or folders you can then save your new setting as the default configuration to be used AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 187 sil n r r AVG for all further scans of specific files or folders Also this configuration will be used as a template for al
252. u made 8 5 Remote Administration ee AVG Internet Security Business Edition Jak File Components History Tools Help You are protected d AVG All security features are workin Internet Security Remote Administration Component D Overview Remote Administration component connects to AVG DataCenter located on AVG Admin PEA Server It synchronizes AVG settings with the AVG DataCenter and also reports events scan Remote Administration be i results and states of components It allows administrators to invoke some actions remotely and Q Computer scanner provides remote access to Virus Vault and AVG log files Gr Updatenow The Remote administration component is connected to the server Time of the last successful communication 22 3 2010 15 54 37 For more detailed settings please select Tools Advanced settings from the system menu Show notification The Remote Administration component only displays in the user interface of AVG 9 Internet Security in case you have installed the network edition of your product see component License In the Remote Administration dialog you can find the information on whether the component is active and connected to server All settings of the Remote Administration component is to be done within the Advanced Settings Remote Administration For detailed description of the component s options and functionality within the AVG Remote Administratio
253. ull path to the application the executable file on the disk alternatively you can locate the application in the tree structure conveniently after pressing the button Application action In the drop down menu you can select the Firewall rule for the application i e what the Firewall should do when the application tries to communicate over the network e Allow for all will allow the application to communicate over all defined networks and adapters without limitations AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 176 Ad ri fe defined as Safe trustworthy be allowed to connect to any network or block the communication attempt at that moment Gi Allow for safe will only allow the application to communicate over networks Block will forbid the communication automatically the application will not amp 1 Ask will display a dialog enabling you to decide whether you want to allow amp Advanced settings displays further extensive and detailed setting options in the bottom part of the dialog in the Application detail rules section The details will be applied according to the list order so you can Move up or Move down the rules in the list as required to set their precedence After clicking a specific rule in the list the overview of the rule details will be displayed in the bottom part of the dialog Any blue underlined value can be changed upon clicking in the resp
254. ur computer e Program files o C Program Files o in 64 bit version C Program Files x86 e My Documents folder o for Win XP C Documents and Settings Default User My Documents o for Windows Vista 7 C Users user Documents e Shared Documents o for Win XP C Documents and Settings All Users Documents o for Windows Vista 7 C Users Public Documents e Windows folder C Windows e Other o System drive the hard drive on which the operating system is installed usually C o System folder C Windows System32 o Temporary Files folder C Documents and Settings User Local Windows XP or C Users user AppData Local Temp Windows Vista 7 o Temporary Internet Files C Documents and Settings User Local Settings Temporary Internet Files Windows XP or C Users user AppData Local Microsoft Windows Temporary Internet Files Windows Vista 7 Control buttons of the Settings for scheduled scan dialog There are two control buttons available on all three tabs of the Settings for scheduled scan dialog Schedule settings How to scan and What to scan and AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 200 d AVG these have the same functionality no matter on which tab you currently are e Save saves all changes you have performed on this tab or on any other tab of this dialog and switches back to the AVG scanning interface default dialog Therefore if you wish to configur
255. ures are working Resident Shield detection D Overview Infection Object Result Detection time Object Type Q Computer scanner S Virus identified EICAR_ C Documents and Settings Moved to Virus Vault 10 8 2009 15 38 58 file Se Virus identified EICAR_ C Documents and Settings 4 Moved to Virus Vault 10 8 2009 15 38 18 file Gr Updatenow I Virus identified EICAR_ C Documents and Settings 4 Moved to Virus Vault 10 8 2009 15 38 11 file Sy Virus identified EICAR_ C Documents and Settings 4 Object is missing 10 8 2009 15 37 43 file S Virus identified EICAR_ C Documents and Settings 4 Object is missing 10 8 2009 15 37 35 file A m gt There are 5 records in the list Additional actions Export list to file Empty list Refresh list i Remove all threats Back The Resident Shield detection offers an overview of objects that were detected by the Resident Shield evaluated as dangerous and either cured or moved to the Virus Vault For each detected object the following information is provided e Infection description possibly even name of the detected object Object object location Result action performed with the detected object Detection time date and time the object was detected Object Type type of the detected object AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 74 e Process wh
256. ut rather in reaction to amount and severity of new threats it is recommended to check for new updates at least once a day Checking every 4 hours will guarantee that your AVG 9 Internet Security is kept up to date also during the day 13 1 Update Levels AVG offers two update levels to select from e Definitions update contains changes necessary for reliable anti virus anti spam and anti malware protection Typically it does not include any changes to the code and updates only the definition database This update should be applied as soon as it is available e Program update contains various program changes fixes and improvements When scheduling an update it is possible to select which priority level should be downloaded and applied Note If a time coincidence of a scheduled program update and scheduled scan occurs the update process is of higher priority and the scan will get interrupted 13 2 Update Types You can distinguish between two types of update e On demand update is an immediate AVG update that can be performed any time the need arises e Scheduled update within AVG it is also possible to pre set an update plan The planned update is then performed periodically according to the setup configuration Whenever new update files are present on the specified location they are downloaded either directly from the Internet or from the network directory When no newer updates are available nothing happens 13 3 Updat
257. vides an additional layer of online protection each time you Sign In to member sites within the VIP Network Learn More VSSTI234587E VSSTI2345678 User Name redential IDs 173456 Password Security Code C Don t remind me again on this Web site ROE Identity Within this website you can apply the VeriSign Identity Protection and use the AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 87 v o a Ad rie sv AVG Security Toolbar VeriSign button to view your VIP credential VIP credential is a unique identifier consisting of 12 alphanumeric characters This identification is to be used while you register at any VIP member site where you have an online account Your VIP credential is unique to each installation of the AVG Security Toolbar and so if you have multiple toolbars installed on different computers you will need to register each toolbar to the member sites you would like to use To gain your VIP credential click Next to continue to the following dialog VeriSign Identity Protection VIP AVG Your VIP credential has been successfully activated with the following credential ID To get started Sign In to your account on this Web site with your user name and password or contact your VIP service provider for next step information Your unique Credential ID and Security Code is available anytime by simply clicking the VeriSign button on the Toolbar Credential ID A
258. will not get updated properly and we will not be able to provide you with technical support License component is active The installed product is AVG Internet Security License number 8IS NPU7L 9N E PM660 License type Full License expires 1 ervna 2010 Number of seats 1 License actions Register Re activate Back In the Licence component interface you will find a brief text describing the component s functionality information on its current status License component is active and the following information e License number provides the shortened form of your license number for security reasons the last four symbols are missing When entering your license number you have to be absolutely precise and type it exactly as shown Therefore we strongly recommend to always use copy amp paste method for any manipulation with the license number e License type specifies the product type installed e License expires this date determines the period of validity of your license If you want to go on using AVG 9 Internet Security after this date you have to AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 61 renew your license The license renewal can be performed online on AVG website e Number of seats how many workstations on which you are entitled to install your AVG 9 Internet Security Control buttons e Register connects to the regis
259. within this dialog you can specify the network by providing its IP range or mask For large number of networks that should be defined as parts of the newly created network you can use the option of Advance IP range representation enter the list of all networks into the respective text field any standard format is supported and press the Verify button to make sure the format can be recognized Then press OK to confirm and save the data e Edit network opens the Network properties dialog window see above where you can edit parameters of an already defined network the dialog is identical with the dialog for adding new network see the description in the previous paragraph AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 173 e Delete network removes the note of a selected network from the list of networks e Mark as safe by default all networks are considered unsafe and only if you are sure the respective network is safe you can use this button to assign it so and vice versa once the network is assigned as safe the button text changes to Mark as unsafe e Help opens the dialog related help file 11 5 3 Applications a Firewall settings og General r EE Security Applications information Es Areas and Adapters profiles Profiles permission You can apply advanced tules Q Computer in domain ined networks List of applications Applicatio
260. ws is Headlines 5 E World 5 Home 5 Business 5 Sci Tech 5 a a E 8 Sport 5 e EJ click this button to close the currently opened news overview 9 1 6 AVG Info The button provides links to important security information related to AVG 9 Internet Security e Toolbar Info link to the AVG Security Toolbar home page with detailed information on the toolbar s protection e About Threats opens the AVG website at page providing most important data on top threats virus removal recommendations AVG update information access to Virus database and more relevant info e AVG News opens the web page providing the latest AVG related press release e Current Threat Level opens the virus lab web page with a graphical display of the current threat level on the web e Virus Encyclopedia opens the Virus database page where you can search the specific viruses by name and get detailed information on each one AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 82 lt r m E ah TAVU 9 1 7 Delete history Using this button you can delete the history of your browser just like via the AVG logo gt Delete history option 9 1 8 E mail Notifier The E mail Notifier button allows you to activate the option of being informed about newly arrived e mail messages directly in the AVG Security Toolbar interface The butto
261. ww eicar org download eicar 6 Virus identified EICAR Test KA il There are 2 records in the list Additional actions Export list to file Empty list Refresh list For each detected object the following information is provided e Infection description possibly even name of the detected object e Object object source web page e Result action performed with the detected object e Detection time date and time the threat was detected and blocked Object Type type of the detected object e Process what action was performed to call out the potentially dangerous object so that it could be detected In the bottom part of the dialog under the list you will find information on total number of detected objects listed above Further you can export the entire list of detected objects in a file Export list to file and delete all entries on detected objects Empty list The Refresh list button will update the list of finding detected by Online Shield The Back button switches you back to the default AVG user AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved 70 interface components overview 8 13 Resident Shield 8 13 1 Resident Shield Principles The Resident Shield component gives your computer continuous protection It scans every single file that is being opened saved or copied and guards the system areas of the computer When Resident Shield discovers a v
262. you will get redirected directly to the Downloading installation files dialog 4 3 Proxy Settings al AVG Download Manager mal Please specify your proxy settings AVG setup was unable to identify your proxy settings Please specify them below Server Port Use proxy authentication Select authentication type Any default m Username 7 Password If AVG Download Manager was not able to identify your Proxy settings you have to AVG 9 Internet Security 2010 Copyright AVG Technologies CZ s r o All rights reserved aa AVG specify them manually Please fill in the following data e Server enter a valid proxy server name or IP address Port provide the respective port number Use proxy authentication if your proxy server requires authentication tick this check box e Select authentication fromthe drop down menu select the authentication type We strongly recommend that you keep to the default value the proxy server will then automatically convey its requirements to you However if you are a skilled user you can also choose Basic required by some servers or NTLM required by all ISA Servers option Then enter a valid Username and Password optionally Confirm your settings by pressing the Apply button to follow to the next step of AVG Download Manager 4 4 Downloading Installation Files aj AVG Download Manager la m Downloading installation files
263. ystem areas scan etc Also it is not necessary to specify in the scan s name whether it is the scan of the whole of the computer or just a scan of selected files or folders your own scans will always be a specific version of the scan of selected files or folders In this dialog you can further define the following parameters of the scan Schedule running Here you can specify time intervals for the newly scheduled scan launch The timing can either be defined by the repeated scan launch after a certain period of time Run every or by defining an exact date and time Run at specific time interval or possibly by defining an event that the scan launch should be associated with Action based on computer startup Advanced schedule options This section allows you to define under which conditions the scan should should not be launched if the computer is in low power mode or switched off completely Once the scheduled scan is launched in the time you have specified you will be informed on this fact via a pop up window opened over the AVG system tray icon A new AVG system tray icon then appears in full color with a white arrow see picture above informing a scheduled scan is running Right click on the running scan AVG icon to open a context menu where you can decide to pause or even stop the running scan and also change the priority of the currently running scan Scan whole computer gt Set priority for all sca

AVG Internet Security 9.0, 1u, 4Y, Netbook Card

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