IBM System x x3550 M3
Contents
1. Service IBM is a registered trademark of International Business Machines Corporation 8 IBM Europe Middle East and Africa Hardware Announcement ZG11 0042 3yr On site Repair PC1097 e ServicePac 68Y5030 24hr x 7 days 6hr Committed Italy Only Service 3yr On site Repair PC1121 e ServicePac 68Y5151 24hr x 7 days 6hr Committed France Only Service 3yr On site Repair PC529 e ServicePac 41w9680 5 24hr x 7 days 8hr Committed Service 3yr On site Repair PC1108 e ServicePac 68Y4933 9 24hr x 7 days 8hr Committed Service 3yr On site Repair PC926 e ServicePac 40Y5878 6 24hr x 7 days 24hr Committed Service 3yr On site Repair PC517 e ServicePac 41w9371 7 24hr x 7 days 24hr Committed Service 4yr On site Repair PC1076 e ServicePac 65Y5220 2 9hr x 5 days 4hr Resp Target 4yr On site Repair PC1077 e ServicePac 5138877 2 24hr x 7 days 4hr Resp Target 5yr On site Repair PC1078 e ServicePac 5138877 2 9hr x 5 days 4hr Resp Target 5yr On site Repair PC1079 e ServicePac 5138877 2 24hr x 7 days 4hr Resp Target 3yr On site Repair PC1024 e ServicePac 65Y0991 9hr x 5 days NBD Comm Parts Russia only Announcement countries for ServicePacs Announcement is restricted to the following countries e ServicePac Austria Belgium Bulgaria Croatia Czech Rep Denmark Egypt Estonia 8 Finland France 1 Germany Greece Hungary Ireland Israel Italy Latvia 8 Lithuania 8 Luxembourg Netherlands Norway Pakistan Po2. available in selected countries or regions The warranty service type and the service level provided in the servicing country may be different from that provided in the country in which the machine was purchased Under IWS warranty service will be provided with the prevailing warranty service type and service level available for the IWS eligible machine type in the servicing country and the warranty period observed will be that of the country in which the machine was purchased To determine the eligibility of your machine and to view a list of countries where service is available visit http www 947 ibm com support entry portal wlup For more information see Marketing Announcement ZS01 0168 dated September 25 2001 ServicePac service upgrades The announced products are also eligible for ServicePac warranty upgrades ServicePacs provide a higher level of service than that provided under the base IBM Machine Warranty ServicePacs can be purchased from your IBM Business Partner and are specific to the machines products listed Ordering e ServicePac part ServicePac offering number number 7945 3yr On site Repair PC1074 e ServicePac 65Y5220 2 9hr x 5 days 4hr Resp Target 3yr On site Repair Pc1075 e ServicePac 65Y5220 2 24hr x 7 days 4hr Resp Target 3yr On site Repair Pc506 e ServicePac 41w9360 4 24hr x 7 days 6hr Committed Service 3yr On site Repair PC935 e ServicePac 54Y4501 24hr x 7 days 6hr Committed UK Only
3. is a registered trademark of International Business Machines Corporation 2 Power supply 460 w Number standard 1 Hot swap Yes Redundant power Optional Auto restart Yes 7945 KEG Processor Xeon 4C E5606 Internal speed 2 13 GHZ External speed 4 8 GT s Number standard 1 Maximum 2 L3 cache full speed 8 MB Memory 4 GB ECC RDIMMS 1 x 4 GB RDIMM 2GB 1Rx4 1 35V Chipkill DIMM sockets 18 Capacity 192 GB Video SVGA ServeRAID M1015 HDD Controllers SAS SATA Channels 8 Connector internal 4 HDD Open Bay 2 5 HS SAS SATA Total bays 9 standard 5 25 slim 1 3 5 in tape 0 Hot swap 3 5 in 0 Hot swap 2 5 in 8 standard Internal capacity 9 6 TB with upgrade kit 3 Bays available 8 5 25 slim 0 3 5 in tape 0 Hot swap 3 5 in 0 Hot swap 2 5 in 8 Total PCI slots 4 PCI_E x8 6 4 System management Standard Ethernet controller Two 1 Gb Optical Multiburner Power supply 460 w Number standard 1 Maximum 2 Hot swap Yes Redundant power Optional Auto restart Yes Based on 8x 600 GB 10K SAS 2 5 HS HDD when upgrade to 8x HDD no optical installed No H W RAID S W RAID 0 1 ready The standard system can hold eight 2 5 inch HS HDDs Maximum capacity is based on installation of sixteen 600 GB slim high SAS HDDs with optional 8 Bay HDD expansion option Accessibility by people with disabilities A US Section 508 Voluntary Product Accessibility Template VPAT containing details on the products accessibility compliance c
4. of shipment For full details refer to the program Terms and Conditions e There is no accommodation for the return to IBM of any products ordered under the terms of this program e Products purchased under the terms of this offering are not available to be sold as part of a Special Bid Warranty service upgrades IBM hourly service rate classification Two Graduated program license charges apply No Licensed Machine Code IBM Machine Code is licensed for use by a customer on the IBM machine for which it was provided by IBM under the terms and conditions of the IBM License Agreement for Machine Code to enable the machine to function in accordance with its specifications and only for the capacity authorized by IBM and acquired by the customer You can obtain the agreement by contacting your IBM representative or visiting http www ibm com servers support machine_warranties machine_code html IBM may release changes to the Machine Code IBM plans to make the Machine Code changes available for download from the IBM technical support website If the machine does not function as warranted and your problem can be resolved through your application of downloadable Machine Code you are responsible for downloading and installing these designated Machine Code changes as IBM specifies If you would prefer you may request IBM to install downloadable Machine Code changes however you may be charged for that service Pricing For all loca
5. on the type of warranty service specified below for the machine IBM will attempt to resolve your problem over the telephone or electronically by access to an IBM website You must follow the problem determination and resolution procedures that IBM specifies Scheduling of service will depend upon the time of your call and is subject to parts availability Service levels are response time objectives and are not guaranteed The specified level of warranty service may not be available in all worldwide locations Additional charges may apply outside IBM s normal service area Contact your local IBM representative or your reseller for country and location specific information The type of service is Customer Replaceable Unit for example keyboard mouse speaker memory or hard disk drive Service and On site Service Customer Replaceable Unit CRU Service IBM provides a replacement CRU to you for you to install CRU information and replacement instructions are shipped with your machine and are available from IBM at any time on your request A CRU is designated as being either a Tier 1 or a Tier 2 CRU Installation of a Tier 1 CRU is your responsibility If IBM installs a Tier 1 CRU at your request you will be charged for the installation You may install a Tier 2 CRU yourself or request IBM to install it at no additional charge under the type of warranty service specified below On site Service Based upon availability a CRU will be shipped f
6. IBM Europe Middle East and Africa Hardware Announcement ZG11 0042 dated March 22 2011 IBM Express Portfolio is updated to include new IBM System x models Table of contents 1 Overview 4 Product number 1 Key prerequisites 5 Technical information 1 Planned availability date 13 Pricing 1 Description 14 Announcement countries Overview Effective March 22 2011 IBM announces new Express Seller models with special pricing and terms and conditions The information for these models is based on standard models but is not an exact match Review the specifications included in this announcement and in the IBM announcements listed in the Reference information section for specific information regarding technical specifications warranty and terms and conditions applicable to these models New Standard IBM part part announcement Announcement number number number date 7944KAG 794422G ZG11 0021 February 15 2011 7376K5G 7376A2G ZG11 0023 February 15 2011 7945KEG 794522G ZG11 0012 February 15 2011 Key prerequisites None Planned availability date March 22 2010 Description 7944 KAG Processor Xeon E5606 Cores 4 Internal speed 2 13 GHz External speed 4 8 GT s Number standard 1 Maximum 2 Cache 8 MB Memory SDRAM 4 GB IBM Europe Middle East and Africa Hardware IBM is a registered trademark of International Business Machines Corporation 1 Announcement ZG11 0042 DIMMs DIMM sockets Address capa
7. Netherlands Norway Pakistan Poland Portugal Romania Russia 2 S Africa Serbia Slovakia Slovenia Spain Sweden Tunisia 1 2 3 4 5 6 7 8 9 ALL models Switzerland Tunisia Turkey UK 3 Ukraine Morocco Except overseas Territories Except Russia UK mainland only Austria Germany South Africa and Turkey only Czech Republic Hungary Poland Russia Slovakia Slovenia Switzerland Romania Croatia Serbia Bulgaria Morocco and Tunisia only Czech Republic Hungary Poland Russia Bulgaria Slovakia Slovenia Turkey Romania Croatia Serbia Morocco and Tunisia only France Belgium Netherlands and Luxembourg only Sweden Norway Denmark and Finland oly Austria Germany Switzerland South Africa Belgium Luxembourg and Netherlands only IBM Announcement ZS06 0105 dated February 17 2006 See final section for details of availability and limitations if applicable Maintenance IBM Europe Middle East and Africa Hardware IBM is a registered trademark of International Business Machines Corporation 11 Announcement ZG11 0042 The products in this document are also covered by Maintenance Agreements and ServiceSuite contracts Licensing Programs included with this product are licensed under the terms and conditions of the License Agreements that are shipped with the system Field installable features Yes Model conversions No Machine installation Customer setup Customers are
8. Power cord e Service label e Service processor e System label e Top cover e Voltage regulator module x3650 M3 Air baffles e Blank filler e Cable management arm e Hard disk drives e Hot swap fan e Hot swap AC power supply e Lift handle kit e Memory DIMM e Memory expansion card e Optical drive e PCI adapter e PCI divider e Power cord e Service label e System label e Top cover e Fan bracket e Hypervisor USB key IBM Europe Middle East and Africa Hardware IBM is a registered trademark of International Business Machines Corporation Announcement ZG11 0042 7 IBM Europe Middle East and Africa Hardware Announcement ZG11 0042 e PCI riser e RAID card without battery e Tape drive e Virtual media key e Ethernet daughter card On site Service This provides On site Repair 9 hours per day Monday through Friday excluding holidays NBD response IBM or your reseller will repair the failing machine at your location and verify its operation You must provide a suitable working area to allow disassembly and reassembly of the IBM machine The area must be clean well lit and suitable for the purpose On site Service is not available in all countries and some countries have kilometer or mileage limitations from an IBM service center In those locations where On site Service is not available the normal in county service delivery is used International Warranty Service International Warranty Service IWS is
9. an be requested via IBM s website http www 03 ibm com able product_accessibility index html Reference information Refer to the following Hardware Announcements for product information IBM Europe Middle East and Africa Hardware IBM is a registered trademark of International Business Machines Corporation Announcement ZG11 0042 3 New Standard IBM part part announcement Announcement number number number date 7944KAG 794422G ZG11 0021 February 15 2011 7376K5G 7376A2G ZG11 0023 February 15 2011 7945KEG 794522G ZG11 0012 February 15 2011 Product number Machine Part Description type Model number IBM System x Express Model 3550 M3 7944 KAG 7944KAG Express Model 3620 M3 7376 K5G 7376K5G Express Model 3650 M3 7945 KEG 7945KEG x3550 M3 7944KAG 1x E5606 Westmere 4C 2 13GHzZ 8MB 80w 4GB 1x 4GB 2Gb 1Rx4 1 35V Chipkil1l RDIMM O B 2 5 HS SAS SATA 4 M1015 Multiburner 1x460w HS PSU X3620 M3 7376K5G 1x E5606 Westmere 4C 2 13GHz 8MB 80w 4GB 1x 4GB 2Gb 1Rx4 1 35V Chipkill RDIMM 2x 500GB 7200 3 5 SS SATA 4 SW RAID Multiburner 1x460w HS PSU X3650 M3 7945KEG 1x E5606 Westmere 4C 2 13GHz 8MB 80w 4GB 1x 4GB 2Gb 1Rx4 1 35V Chipkill RDIMM O B 2 5 HS SAS SATA 8 M1015 Multiburner 1x460w HS PSU Announced in Announcement countries are EMEA excluding the following countries Russia Armenia Belarus Georgia Kazakhstan Kyrgyzstan Ukraine Azerbaijan Tajikistan Turkmenistan Uzb
10. bility Video Memory ServeRAID HDD controller Channels Connector internal Connector external HDD Total drive bays 3 5 in slim 2 5 in slim Hot swap Internal capacity Bays available 3 5 in slim 2 5 in slim Hot swap Total slots x16 PCI E slot Slots available Management proc Ethernet controller Optical Diskette drive Power supply Number standard Hot swap Redundant power Auto restart Processor Internal speed External speed Number standard Maximum L3 cache full speed Memory RDIMMS DIMM sockets Capacity Video memory ServeRAID Channels Connector internal Connector external HDD Controller HDD Total bays 5 25 slim 3 5 in tape Hot swap 3 5 in Hot swap 2 5 in Internal capacity Bays available 5 25 slim 3 5 in slim 2 5 in slim Hot Swap Total PCI slots PCI_E x8 PCI_E x4 Slots available System management Ethernet controller Optical IBM Europe Middle East and Africa Hardware Announcement ZG11 0042 1 x 4 GB RDIMM 2GB 1Rx4 1 35V Chipkil1 18 192 GB SVGA 16 MB M1015 SAS SATA 8 2 0 Open Bay 2 5 HS SAS SATA 8 TB 1 NNNAHPOHAHABHOH Standard 2x10 100 1k Mbps Multiburner 0 460 w 1 Yes Optional Yes 7376 K5G Xeon 4c E5606 2 4 1 2 8 4 GB ECC 1 x 4 GB RDIMM 2GB 1Rx4 1 35v Chipkill 12 96 GB SVGA 16 MB 0 2 4 4 0 SATA 2 x 500GB 7K2 RPM 3 5 SS SATA TB WRPFNWODONONWOOARHP UY Standard Two 1 Gb Multiburner IBM
11. ble for evaluation selection and implementation of security features administrative procedures and appropriate controls in application systems and communications facilities Global Technology Services Contact your IBM representative for the list of selected services available in your country either as standard or customized offerings for the efficient installation implementation and or integration of this product Terms and conditions To obtain copies of the IBM Statement of Limited Warranty contact your reseller or IBM Warranty period e Three years An IBM part or feature installed during the initial installation of an IBM machine is subject to a full warranty effective on the date of installation of the machine An IBM part or feature that replaces a previously installed part or feature assumes the remainder of the warranty period for the replaced part or feature An IBM part or feature added to a machine without replacing a previously installed part or feature is subject to a full warranty effective on its date of installation Unless specified otherwise the warranty period type of warranty service and service level of a part or feature are the same as those for the machine it is installed in IBM Europe Middle East and Africa Hardware IBM is a registered trademark of International Business Machines Corporation 5 Announcement ZG11 0042 Warranty service If required IBM provides repair or exchange service depending
12. c Service Agent are trademarks of IBM Corporation in the United States other countries or both IBM Express and ServicePac are registered trademarks of IBM Corporation in the United States other countries or both Xeon is a registered trademark of Intel Corporation or its subsidiaries in the United States and other countries Other company product and service names may be trademarks or service marks of others Terms of use IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements terms conditions and prices in effect at the time IBM reserves the right to modify or withdraw this announcement at any time without notice This announcement is provided for your information only Reference to other products in this announcement does not necessarily imply those products are announced or intend to be announced in your country Additional terms of use are located at http www ibm com legal us en For the most current information regarding IBM products consult your IBM representative or reseller or visit the IBM worldwide contacts page http www ibm com planetwide IBM Europe Middle East and Africa Hardware IBM is a registered trademark of International Business Machines Corporation 14 Announcement ZG11 0042
13. ekistan Services Global Technology Services IBM services include business consulting outsourcing hosting services applications and other technology management These services help you learn about plan install manage or optimize your IT infrastructure to be an On Demand Business They can help you integrate your high speed networks storage systems application servers wireless protocols and an IBM Europe Middle East and Africa Hardware Announcement ZG11 0042 IBM is a registered trademark of International Business Machines Corporation array of platforms middleware and communications software for IBM and many non IBM offerings IBM is your one stop shop for IT support needs For details on available services contact your IBM representative or visit http www ibm com services For details on available IBM Business Continuity and Recovery Services contact your IBM representative or visit http www ibm com services continuity For details on education offerings related to specific products visit http www ibm com services learning index html Select your country and then select the product as the category Technical information Planning information Customer responsibilities These systems are designated as customer setup CSU Security auditability and control For a complete description of each product refer to the IBM announcements in the Reference information section The customer is responsi
14. l charges contact your IBM representative IBM Global Financing IBM Global Financing offers competitive financing to credit qualified customers to assist them in acquiring IT solutions Offerings include financing for IT acquisition including hardware software and services from both IBM and other manufacturers or vendors Offerings for all customer segments small medium and large enterprise rates terms and availability can vary by country Contact your local IBM Global Financing organization or visit http www ibm com financing IBM Europe Middle East and Africa Hardware IBM is a registered trademark of International Business Machines Corporation 13 Announcement ZG11 0042 IBM Global Financing offerings are provided through IBM Credit LLC in the United States and other IBM subsidiaries and divisions worldwide to qualified commercial and government customers Rates are based on a customer s credit rating financing terms offering type equipment type and options and may vary by country Other restrictions may apply Rates and offerings are subject to change extension or withdrawal without notice Announcement countries All European Middle Eastern and African Countries excluding the following countries e Russia e Armenia e Belarus e Georgia e Kazakhstan e Kyrgyzstan e Ukraine e Azerbaijan e Tajikistan e Turkmenistan e Uzbekistan Trademarks Chipkill ServeRAID Hypervisor ServiceSuite and Electroni
15. land Portugal Romania Russia 2 S Africa Serbia Slovakia Slovenia Spain Sweden Switzerland Turkey UK 3 Ukraine 1 Except overseas Territories 2 Except Russia 3 UK mainland only 4 Austria Germany Turkey and South Africa only 5 Czech Republic Hungary Poland Slovakia Slovenia Switzerland Romania Serbia Russia Bulgaria and Croatia only 6 Austria Germany South Africa and Switzerland only 7 Czech Republic Hungary Poland Slovakia Slovenia Turkey Romania Serbia Russia Bulgaria and Croatia only 8 Order and registration via Finland 9 Denmark Sweden Finland and Norway only 7944 3yr On site Repair PC1068 e ServicePac 65Y5214 2 9hr x 5 days 4hr Resp Target 3yr On site Repair PC1069 e ServicePac 65Y5215 2 24hr x 7 days 4hr Resp Target 3yr On site Repair PC505 e ServicePac 41w9359 4 IBM is a registered trademark of International Business Machines Corporation 9 IBM Europe Middle East and Africa Hardware Announcement ZG11 0042 24hr x 7 days 6hr Committed Service 3yr On site Repair PC935 e ServicePac 24hr x 7 days 6hr Committed Service 3yr On site Repair PC834 e ServicePac 24hr x 7 days 8hr Committed Service 3yr On site Repair PC831 e ServicePac 24hr x 7 days 24hr Committed Service 4yr On site Repair PC1070 e ServicePac 9hr x 5 days 4hr Resp Target 4yr On site Repair PC1071 e ServicePac 24hr x 7 days 4hr Resp Target 5yr On site Repair PC1072 e ServicePac 9hr x 5 da
16. o IBM service support representatives when they help answer your questions or diagnose problems Installation and use of IBM Electronic Service Agent for problem reporting enables IBM to provide better support and service for your IBM server To learn how Electronic Services can work for you visit http www ibm com support electronic Terms and Conditions for Express Seller products The designated products are available only as part of the IBM Express Seller program For full details of the terms and conditions refer to the Express Seller Program Terms and Conditions applicable to a specific Business Partner Note Copies of the Express Seller Program Terms and Conditions are available locally In summary IBM Europe Middle East and Africa Hardware IBM is a registered trademark of International Business Machines Corporation 12 Announcement ZG11 0042 e Orders for Express Seller products must be placed on an order specifically identified as Express Seller and should not contain any other non Express Seller product e Orders may be placed only for currently eligible Express Seller products e IBM will undertake to deliver products purchased under the terms of the Express Seller program within a specified number of days For full details of the delivery terms for your country refer to the Express Seller Program Terms and Conditions e Products purchased under this program are eligible for 15 days price protection from the date
17. or next business day NBD delivery IBM specifies in the materials shipped with a replacement CRU whether a defective CRU must be returned to IBM When return is required return instructions and a container are shipped with the replacement CRU and you may be charged for the replacement CRU if IBM does not receive the defective CRU within 15 days of your receipt of the replacement The following have been designated as a Tier 1 CRU x3550 M3 e Top cover all models e DIMM air duct e Memory e Virtual media key e AC power supply e Optical drives e Rack latch kit e Hard disk drives e Fillers e Fan hot swap e ServeRAID BR10i adapter e SAS SATA riser card e Air baffle kit e Cable management arm e System label e Top cover e Voltage regulator module e Cable hard disk drive configuration e Cable operator panel e Cable SATA DVD e EMC fillers IBM Europe Middle East and Africa Hardware IBM is a registered trademark of International Business Machines Corporation 6 Announcement ZG11 0042 e Ethernet card e Labels e Low profile adapter varies e Riser card bracket e Bracket assembly rear I O e SAS adapter retainer e Video adapters e Hypervisor embedded USB flash device x3620 M3 e Battery e Blank filler e Cable management arm e Hard disk drive e Hot swap fan e Hot swap power supply e Lift handle kit e Memory DIMM e Memory expansion card e Optical drive e PCI adapter e PCI divider e
18. r x 7 days 6hr Committed CUK only Service 3yr On site Repair PC1096 e ServicePac 68Y5029 IBM is a registered trademark of International Business Machines Corporation 10 24hr x 7 days 6hr Committed Service 3yr On site Repair 24hr x 7 days 6hr Committed Service 3yr On site Repair 24hr x 7 days 8hr Committed Service 3yr On site Repair 24hr x 7 days 8hr Committed Service 3yr On site Repair 24hr x 7 days 24hr Service Committed 3yr On site Repair 24hr x 7 days 24hr Service 4yr On site Repair 9hr x 5 days 4hr Resp Target Committed 4yr On site Repair 24hr x 7 days 4hr Resp Target 5yr On site Repair 9hr x 5 days 4hr Resp Target Syr On site Repair 24hr x 7 days 4hr Resp Target 3yr On site Repair 9hr x 5 days NBD Comm Parts e ServicePac PC1120 e ServicePac PC528 e ServicePac PC1111 e ServicePac PC513 e ServicePac PC831 e ServicePac PC1082 e ServicePac PC1071 e ServicePac PC1072 e ServicePac PC1138 e ServicePac PC1020 e ServicePac Announcement countries for ServicePacs Announcement is restricted to the following countries Austria Belgium Bulgaria Croatia Czech Rep Denmark Egypt Estonia Finland France 1 Germany Greece Ireland Israel Italy only 68Y5150 7 41w9679 5 68Y4936 8 41w9367 9 5139366 6 65Y5229 2 65Y5217 2 65Y5218 2 68Y5334 2 65Y0986 Russia only Hungary Morocco Italy Latvia Lithuania Luxembourg
19. responsible for installation according to the instructions IBM provides with the machine IBM Electronic Services IBM has transformed its delivery of hardware and software support services to help you achieve higher system availability Electronic Services is a web enabled solution that offers an exclusive no additional charge enhancement to the service and support available for IBM servers These services are designed to provide the opportunity for greater system availability with faster problem resolution and preemptive monitoring Electronic Services comprises two separate but complementary elements Electronic Services news page and Electronic Services Agent The Electronic Services news page is a single Internet entry point that replaces the multiple entry points traditionally used to access IBM Internet services and support The news page enables you to gain easier access to IBM resources for assistance in resolving technical problems The Electronic Service Agent is no additional charge software that resides on your server It monitors events and transmits system inventory information to IBM on a periodic client defined timetable The Electronic Service Agent automatically reports hardware problems to IBM Early knowledge about potential problems enables IBM to deliver proactive service that may result in higher system availability and performance In addition information collected through the Service Agent is made available t
20. ys 4hr Resp Target 5yr On site Repair PC1073 e ServicePac 24hr x 7 days 4hr Resp Target 3yr On site Repair 54Y4501 UK Only 5139369 5 5139366 6 65Y5216 2 65Y5217 2 65Y5218 2 65Y5219 2 PC1020 e ServicePac 65Y0986 Russia only 9hr x 5 days NBD Comm Parts Announcement countries for ServicePacs Announcement is restricted to the following countries e ServicePac Austria Belgium Bulgaria Croatia Czech Rep Denmark Egypt Finland France 1 Germany Greece Hungary Ireland Israel Italy Luxembourg Netherlands Norway Pakistan Poland Portugal Romania Russia 2 S Africa Serbia Slovakia Slovenia Spain Sweden Switzerland Turkey UK 3 Ukraine 1 Except overseas Territories 2 Except Russia 3 UK mainland only 4 Austria Germany Turkey and South Africa only 5 Czech Republic Hungary Poland Russia Solovakia Slovenia Switzerland Romania Croatia and Serbia only 6 Austria Czech Republic Germany Hungary Poland Russia Slovakia Slovenia Turkey Switzerland Romania Croatia Serbia and South Africa only 7376 ServicePac Ordering offering PC No part number 3yr On site Repair PC400 e ServicePac 40M6919 2 9hr x 5 days 4hr Resp Target 3yr On site Repair 24hr x 7 days 4hr Resp Target P635 e ServicePac 12x6611 2 3yr On site Repair PC505 e ServicePac 41w9359 4 24hr x 7 days 6hr Committed Service 3yr On site Repair PC934 e ServicePac 54yY4500 24h
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