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JDSU NT850 cable network tester

1. 0000eeeee 25 Understanding DHCP ON DHCP OFF modes 32 Performing Hub Flash Tests 2 0055 33 Performing Cisco Discovery Protocol Tests 35 Performing PoE Tests 000e0eeeaee 36 Chapter 4 Performing Cabling Tests 39 Cable Testing Overview 0es eee eneee 40 Special notes and cautions 40 vi LanScaperPRO Network Tester User s Guide Table of Contents Accessing the Cable Test Menu 41 Performing Cable Tests 0 2 05 41 Performing Remote Mapping Tests 45 Performing Cable Length Tests 47 Performing Tone Generator Tests 49 Chapter 5 Viewing Properties and Modifying Settings 53 Viewing Unit Properties 00 54 Accessing the Properties menu 54 Viewing last DHCP values 55 Viewing the unit MAC address 56 Viewing the product version 57 Viewing the battery charge remaining 58 Modifying Unit Settings 59 Accessing the Setup menu 59 Changing the display language 60 Calibrating cable length 61 Finding a length constant 62 Chapter 6 Interpreting Test Results 65 Status and Error Messages for Network Tests 66 Interpreting Cable Test Results 70 Definition of Errors 00000e0 eee 70 Appendix A Glossary of
2. 5 Press the TEST key or press any other key to exit If the TEST key is pressed the tester runs the cali bration routine stores the value and returns the user to the Setup menu mes NOTE The effect of a patch cable on the measured length of a cable run can be eliminated by leaving the patch cable attached to the tester while calibrating cable length Finding a The Find Length Constant screen allows for the measure length constant ment of the length constant of an attached known length of cable It is recommended that at least 50 feet of cable be used to minimize the resolution error 1 foot in 50 2 uncertainty 62 LanScaperPRO Network Tester User s Guide Chapter 5 Viewing Properties and Modifying Settings Modifying Unit Settings To find a length constant 1 Access the Setup menu See Accessing the Setup menu on page 59 2 Scroll through the menu options using the arrow keys until Find Length Constant is highlighted 3 Press the SEL key The Find Length Constant screen appears with the message Attach Measured Cable showing Attach Measured Cable aSa feet ar change value ka move cursor SEL foot meter Press Test to Measure Figure 31 Find Length Constant screen 4 Connect a known length of cable to the tester 5 Optional Change the unit of measure to feet or meters by pressing the SEL key 6 Setthe length of cable on the display by using the left and right arrow keys to select the d
3. Features and Capabilities 3 Applications c cicciedes cn aeea seen eae 4 Product Parts and Ordering Information 5 ACCOSONICS sc erisa ciisto ee EEE Er Pee RE 6 Specifications 2020e eee e eee eee 7 Chapter 2 Operation 9 Physical Features of the Test Device 10 LanScaperPRO Network Tester User s Guide v Table of Contents Front panel 3 secs tera Grace a Wasa eves aa ENE 10 Feature descriptions 11 Connector top panel 2 12 Back panel ecacsie nee anaes cede ees 12 Installing or Replacing the Batteries 13 Safety Warnings and Cautions 14 Powering the Unit On and Off 15 Turning the uniton 0 00000 15 Turning the unit off 000 15 Turning the Backlight On and Off 15 Overview of Modes and Functions 16 Network Test modes 0 0000 16 Cable Test modes 00 0 e eae 17 Properties functions 00005 17 Setup ModS si ae aes Oe ORY eee 18 Navigating in the User Interface 18 Network Connectivity 0 cece eee ene 20 Notes About Voltage Checking 20 Chapter 3 Performing Network Tests 21 Network Testing Overview 2 22 Accessing the Network Test Menu 22 Performing Port Discovery Tests 23 Performing Ping Tests
4. JDSU LanScaperPRO Network Tester Release 1 0 User s Guide LanScaperPRO Network Tester Release 1 0 User s Guide Cy JDSU Notice Copyright Trademarks Every effort was made to ensure that the information in this document was accurate at the time of printing However information is subject to change without notice and JDSU reserves the right to provide an addendum to this document with information not available at the time that this document was created Copyright 2008 JDS Uniphase Corporation All rights reserved JDSU Enabling Broadband amp Optical Innova tion and the JDSU logo are trademarks of JDS Uniphase Corporation JDS Uniphase All other trademarks and registered trademarks are the property of their respective owners No part of this guide may be reproduced or trans mitted electronically or otherwise without written permis sion of the publisher JDS Uniphase JDSU and Test Um are trademarks or registered trademarks of JDS Uniphase Corporation in the United States and or other countries LanScaperPRO is a trademark or registered trademark of JDS Uniphase Corporation in the United States and or other countries Cisco is a trademark or registered trademark of Cisco Systems Inc in the United States and or other countries Specifications terms and conditions are subject to change without notice All trademarks and registered trademarks are the property of their respective compa ni
5. 3 Scroll through the menu options using the arrow keys until Cable Test is highlighted 4 Press the SEL key The pre test Cable Test Results screen appears with two areas showing at the top the cable pairs status area on the left and the wiremap area on the right Cable Test Results Press Test to start Figure 17 The Cable Test Results screen pre test 5 Press the TEST key to begin the test Two new areas appear at the bottom of the screen the test status area on the left and the Remote ID area on the right A bar moving across the Remote ID area indicates the test is in progress If no remote is attached to the far end of the cable a single ended test for shorts opens and split pairs is run If a remote is connected to the other end of the cable prior to starting the test a complete cable test is run 42 LanScaperPRO Network Tester User s Guide Chapter 4 Performing Cabling Tests Performing Cable Tests Upon completion of the test the cable pairs status wiremap test result and Remote ID is displayed on the Cable Test Results screen as Figure 18 Cable Test Results Figure 18 The Cable Test Results screen after a complete cable test A guide to interpreting the test results by area left to right and top to bottom Cable Pairs Status Area Displays the status for each pair in the cable Possible values include Split Short Open Revrs Reverse and High R High Resistance Wire
6. receive an echo request This address is the target address for that Ping In the LanScaperPRO a target must be selected manually on the Ping Mode screen This target can be on the LAN or anywhere else accessible through a router connected to the LAN If the target is not on the LAN the router IP address must be known so the Ping can be sent to the router which forwards it on toward the ultimate location TCP IP Transmission Control Protocol Internet Protocol See IP Internet Protocol on page 81 WAN Wide Area Network The remote interface on a router The WAN may be accessed via a DSL line broadband cable connection ISDN T1 line or even a dial up modem line This term used to loosely define the hardware path used to commu nicate with any IP addressed device not on the local LAN LanScaperPRO Network Tester User s Guide 83 Appendix A Glossary of Network Terms and Internet Protocols Internet Protocol Definitions 84 LanScaperPRO Network Tester User s Guide Customer Services This appendix provides a description of customer services available through JDSU including returns policies and procedures and warranty information Topics discussed in this appendix include Customer Service Standard Services on page 86 Warranty Information on page 88 LanScaperPRO Network Tester User s Guide 85 Appendix B Customer Services Customer Service Standard Services Customer Service S
7. used in this guide read over the Glossary of Network Terms and Internet Protocols on page 73 Technical Assistance If you need assistance or have questions related to the use of this product call or e mail JDSU s Technical Assis tance Center TAC in your region For a current listing of TAC phone numbers and e mail addresses go to www jdsu com test_and_measurement us_customer_support index html x LanScaperPRO Network Tester User s Guide About This Guide Conventions Conventions Guide This guide uses conventions as described in the following conventions tables Table 1 Typographical conventions Description Example s Keys that you press on Press the SEL key the unit appear in this typeface Output messages that Tone is active appear in the LCD appear inthis typeface Table 2 Notes cautions warnings conventions NOTE Notes include important supplemental information or tips related to the main text CAUTION Indicates a potentially hazardous situation that could result in damage to the unit and or minor or moderate bodily injury if indicated precautions are not taken LanScaperPRO Network Tester User s Guide xi About This Guide Conventions WARNING AN Indicates a potentially hazardous situation that could result in damage to the unit serious bodily injury and or death as from electrocution if indicated precautions are not taken Hardware The following table provide
8. 2 3 6 pairs or the 4 5 7 8 pairs in an RJ45 cable depending on the location of the PSE If the switch or router at the end of an Ethernet cable run is the PSE it is termed an Endspan device and it can safely use the 1 2 3 6 pairs in the cable Other PSE devices are designed to be added to an existing wiring installation and are designed to be added Midspan and provide the power using the 4 5 7 8 pairs Since in 10 100 MB Ethernet installations those pairs are not used by the Ethernet devices they can safely be used for power distribution The LanScaperPRO detects tests and reports any PSE devices on the cable being tested which support either IEEE or ILP protocols in both the Endspan and Midspan configurations Straight Through Cable An Ethernet CAT5 6 cable which connects all 4 pairs in the cable straight through to the corresponding pairs in the far end connector This allows a NIC device to connect directly to a hub device Switch Similar to a hub a switch is a multiple port Ethernet connection device that allows for multiple Ethernet devices to communicate between each other Unlike a hub a switch has internal logic that determines which port a specific MAC address is found on and once it has deter mined that it only forwards traffic destined for that address to that port This allows for fewer collisions on the LAN by not re transmitting every packet on every port LanScaperPRO Network Tester User s Guide Appe
9. Discovery Protocol CDP Tests cabling configuration and verifies connectivity while conducting tests for opens shorts miswires split pairs reverses and high resistance faults Chapter 1 Product Overview Applications Displays length measurement for each pair in feet or meters Displays wiremaps and remote identifiers Generates selectable tones on selected pins for use with tone tracers Provides support for six languages selectable from the setup options Includes large backlit LCD that allows for clear display of setup information and test results Preserves battery life through low power consump tion and automatic turn off in any mode Applications Full cable testing with display of wiremap ID and any faults detected with pair by pair status message on shielded or unshielded network or coax cable Remote mapping for up to 20 optional remote identi fiers see Accesories on page 6 for room identifica tion Cable length measuring for each pair using patented cable capacitance method Link testing to identify PoE voltage advertised speed duplex mode wiring mode and polarity of transmit pair on active Ethernet and other devices connected to unknown jacks Use of auto MDI MDI X protocol to instantly identify hub switch or NIC ports with straight through or crossover cable Testing of PoE to ensure adequate power is present for powered devices such a
10. Last DHCP Values screen displays the results of the DHCP values most recent DHCP negotiation between the LanScap erPRO and a DHCP server The values displayed cannot be modified only viewed to determine the configuration of the LAN segment under test To view last DHCP values 1 Access the Properties menu See Accessing the Properties menu on page 54 2 Scroll through the menu options using the arrow keys until Last DHCP Values is highlighted 3 Press the SEL key The Last DHCP Values screen appears Last DHCP Values MvlP 192 168 2 169 Host 192 168 2 168 Etr 192 165 2 1 DHS Srur 16 6 8 1 Hetmask 255 255 255 8 Press any key to exit Figure 24 The Last DHCP Values screen LanScaperPRO Network Tester User s Guide 55 Chapter 5 Viewing Properties and Modifying Settings Viewing Unit Properties 56 The following last DHCP values are shown MylIP The IP address for the LanScaperPRO Host The IP address of the DHCP server on the LAN Rtr The IP address of the router on the LAN DNS Srvr The IP address of the DNS server accessible from the LAN Netmask The Netmask in use Any 0 0 0 0 entries mean that the last DHCP server did not provide the requested information If all entries are 0 0 0 0 the most likely cause is that DHCP ON mode was selected but the LAN did not provide a DHCP server Viewing the The MAC address screen displays the factory set Media unit MAC Access
11. Protocol Short for TCP IP Transmission Control Protocol Internet Protocol Communications addressing scheme defined by DARPA Defense Advanced Research Projects Agency to control the publicly accessed internet network IP Address Specific number assigned to a single device to allow it to be uniquely identified on the network to which it is connected On a LAN the IP address must be within the range of addresses defined for that LAN by the Network Mask in use On the internet all IP addresses must be universally unique to allow addressing that specific device IP addresses consist of 4 hexadecimal digits that are commonly written in dotted decimal format 192 168 254 4 is an example Note that each set of decimal numbers divided by the periods must be in the range of 0 255 as they represent hexadecimal values of 00 FF LanScaperPRO Network Tester User s Guide 81 Appendix A Glossary of Network Terms and Internet Protocols Internet Protocol Definitions 82 ISP Internet Service Provider Commercial supplier of access mechanisms for public access to the internet LAN Local Area Network Connection mechanism for a business home school or any group of devices to communicate with each other In the LanScaperPRO case it is a group of computers printers routers and possibly other devices connected by Ethernet Distinct from the WAN due to the IP addressing in a Subnet Network Mask Subnet Mask IP addressing
12. and displays measurements for each pair in feet or meters using the cable capacitance method The test measures the length of a cable by measuring its capacitance and using the capacitance per unit length length constant to calculate the length To perform a cable length test 1 Connect the cable to the LanScaperPRO The other end may be connected to a remote 2 Access the Cable Test Menu See Accessing the Cable Test Menu on page 41 3 Scroll through the menu options using the arrow keys until Cable Length is highlighted 4 Press the SEL key The pre test Cable Length screen appears Cable Length Press Test to start ar JF 668 pF eft SEL foot meter Figure 20 The Cable Length screen pre test 5 Optional Use the SEL key to change the length display between feet and meters LanScaperPRO Network Tester User s Guide 47 Chapter 4 Performing Cabling Tests Performing Cable Length Tests 6 Optional Adjust the length constant by using the up and down arrow keys if necessary mes NOTE The length constant can also be adjusted in the Setup menu prior to starting a Cable Length test See Find ing a length constant on page 62 in Chapter 5 7 Press the TEST key to begin the test A bar moving across the bottom of the screen indi cates the test is in progress Upon completion of the test the length of each pair that has no faults appears on the Cable Length screen along with the current value of
13. are now switches see definition LanScaperPRO uses a hub as a definition for a specific Ethernet connection pin assignment that allows it to connect directly to a NIC device using a straight through cable MAC Media Access Control Protocol defined for addressing network interfaces on a unique basis Each manufacturer of electronic devices that interface to a MAC controlled mechanism like Ethernet must register with the IEEE and get a set of unique addresses Each device that manufacturer builds is assigned a single address from that manufacturer s set of addresses Ethernet will not work properly if more than one device on the LAN has the same MAC address MDI MDI X Medium Dependent Interface X for Crossover The physical cable interface defined in IEEE 802 3 is called MDI on one end and MDI X on the other end The LanScaperPRO refers to these connectors as NIC and hub respectively A recent development in Ethernet devices is the ability to determine what type of device is connected on the other end of the cable and adjust itself to communicate properly The LanScaperPRO will recog nize and report this type of device as an Auto Hub NIC device during port discovery LanScaperPRO Network Tester User s Guide Appendix A Glossary of Network Terms and Internet Protocols Network Terms and Definitions NIC Network Interface Card Typically an option card plugged into a PC card slot that provides an Ethernet interface for that P
14. following a Highlight the Tg target number selection field using the arrow keys b Press the SEL key The Tg field starts flashing LanScaperPRO Network Tester User s Guide c Chapter 3 Performing Network Tests Performing Ping Tests Scroll through the available targets using the arrow keys Note that while you are scrolling the IP address of the target currently visible in the Tg field appears in the target IP address field to the right of the Tg field When the desired target is displayed in the Tg field press ACCPT to select it There are four target numbers available Tg1 Tg4 plus a Tg option that will leave the target disabled 8 Optional Modify the IP address for the selected target by doing the following a Highlight the IP address for the target selected to the right of the Tg field using the arrow keys Press the SEL key The Edit Target IP screen appears Edit Target IP es 165 002 168 ar change value ka move Cursor Accept or uit Figure9 The Edit Target IP screen c Modify the IP address by using the left and right arrow keys to select the digit to be changed and the up and down arrow keys to change the value of the selected digit Note that the IP address appears in typical decimal dot format Each of LanScaperPRO Network Tester User s Guide 27 Chapter 3 Performing Network Tests Performing Ping Tests 28 9 the four decimal numbers separated by periods represents o
15. following sections See Navigating in the User Inter face on page 18 to learn how to access these features Network Test Port Discovery Detects and reports active Ethernet modes devices as well as identifying many of the possible connections using an RJ45 jack Ping Test Simultaneously pings three addresses at once a target a router and a DNS server DHCP protocol support allows for pinging of a router and DNS server with no setup Hub Flash Blinks a link indicator to help identify a hub or switch port Cisco Discovery Links to a Cisco bridge or router port detects and displays the Cisco Discovery Protocol CDP messages broadcast over the network to inform each other of their existence PoE Test Power over Ethernet PoE detection iden tifies IEEE 802 3af and legacy Cisco In Line Power ILP modes and displays pins used to carry the power as well as verifying the wiring installation capability to provide power to the end device without excessive loss See Chapter 3 for more information on network testing modes 16 LanScaperPRO Network Tester User s Guide Cable Test modes Properties functions Chapter 2 Operation Overview of Modes and Functions Cable Test Single ended no remote testing of cables for shorts opens and split pairs Full cable test finds all wiring faults including split pairs with a remote connected Results displayed in wiremap format with a pair by pair status m
16. on press the power key See Physical Features of the Test Device on page 10 When the unit powers up text appears in the LCD and the LCD backlight lights up The first time you power the unit on it will default to the main menu On subsequent power ups the unit will turn on in the last mode used before turn off If the LOW BATT indicator light comes on when you power up the batteries should be replaced as soon as is prac tical See Installing or Replacing the Batteries on page 13 If the light turns on but the unit does not the batteries must be replaced before the unit can be used To turn the unit off press the power key and hold it down until the LCD goes blank The unit will turn off automati cally after about 15 minutes in all modes except Tone Generator 60 minutes and Hub Flash 30 minutes Turning the Backlight On and Off The backlight comes on when the unit is started and turns off automatically about five minutes after the last press of any key You can turn the backlight on or off at any time while the unit is on by pressing the backlight key Using the backlight increases power consumption by 20 50 depending on the operation mode of the tester LanScaperPRO Network Tester User s Guide 15 Chapter 2 Operation Overview of Modes and Functions Overview of Modes and Functions The LanScaperPRO features nine test modes four prop erties functions and three setup modes as described in the
17. peak performance of the complete feature set Before returning any product to JDSU you must first request a Return Merchandise Authorization Number by contacting Customer Service at 805 383 1500 No ship ments will be accepted without this number which must be clearly marked on the shipping label When shipping the product follow these additional guidelines Ship the equipment with a copy of the sales receipt if available Attach a description of the operational problem Include a contact name phone number and E mail address Pack securely to prevent damage during shipping When the product is ready for shipping ship prepaid to JDSU 808 Calle Plano Camarillo CA 93012 USA For each piece of equipment returned for repair attach a tag that includes the following information Owner s name address and telephone number The product type and model Warranty status LanScaperPRO Network Tester User s Guide 87 Appendix B Customer Services Warranty Information A detailed description of the problem or service requested The name and telephone number of the person to contact regarding questions about the repair The return authorization RA number US customers or reference number European Customers If possible return the equipment using the original ship ping container and material If the original container is not available the unit should be carefully packed s
18. scheme that divides the entire IP address network into smaller sections Subnets In the LanScap erPRO use the Network mask is used to identify an IP address as being located either on the LAN local subnet or on the Internet and therefore accessed over the WAN PING Packet INternet Groper A simple communication protocol ICMP Echo used to request an echo back from an addressed device target The LanScaperPRO uses this to verify IP connectivity between itself and another device Router Gateway If a device is attempting to communicate with an IP address and it finds that the target is not on it s local network by comparing the target address with it s own address and the Netmask the device must forward it s request to a router The router forwards the communica LanScaperPRO Network Tester User s Guide Appendix A Glossary of Network Terms and Internet Protocols Internet Protocol Definitions tion to the target device across the WAN This typically puts the communications on the internet but may also be another LAN subnet or a private network of some other type A router has an IP address and MAC address on Ethernet of its own for direct communications which differentiates it from a hub or switch A hardware box sold as a router will usually include a hub or switch chip inside providing a convenient connection point for multiple Ethernet devices Target In the Ping protocol an IP address must be selected to
19. split pair indication no more than 10 of the total run length or 3 feet which ever is less A cable must be at least 4 feet long for a single ended test to work properly 44 LanScaperPRO Network Tester User s Guide Chapter 4 Performing Cabling Tests Performing Remote Mapping Tests Performing Remote Mapping Tests The Remote Mapping test finds and displays the number of the remote identifier wiremapper attached to the end of the cable under test This test assumes that a one of twenty remote identifier is connected at the terminal end of each cable to be mapped Twenty piece sets of remote identifers are available from JDSU as separately order able accessories See Accesories on page 6 To peform remote mapping tests 1 Place a remote identifer at the terminal end of each cable to be mapped Multiple cables can be mapped in one operation by first attaching one remote identi fier to the terminal end of each cable and then testing each cable one at a time at the central location to identify the unique ID of each attached identifier 2 Atthe central location equipment closet where the cables to be mapped come together connect the cable to be mapped to the connector on the LanScaperPRO 3 Access the Cable Test Menu See Accessing the Cable Test Menu on page 41 4 Scroll through the menu options using the arrow keys until Remote Mapping is highlighted 5 Press the SEL key The pre test Ma
20. the device at the Router IP address may not be forwarding the ping packets LanScaperPRO Network Tester User s Guide Chapter 6 Interpreting Test Results Status and Error Messages for Network Tests No Rtr Response The IP address is off the LAN requiring the ping go through the Router but the Router IP address is not responding to ARP No Router IP The DHCP server did not provide an IP address for the Router PoE Homebrew Some devices designed prior to the advent of IEEE 802 3af Power over Ethernet provide raw power for IP phones or wireless transceivers on the same wires that carry the Ethernet data signals without using the detection algorithms defined by the IEEE They do this by connecting a voltage to the center taps of each trans former in their Ethernet interface The LanScaperPRO reports this and allows the Network tests to continue Resistance Problem The Power over Ethernet PoE load test determined that if the maximum 15 Watt load was in place in a remote Powered Device the voltage drop in the wiring system would cause the voltage supplied to the device to be below the IEEE specified 36 Volts LanScaperPRO Network Tester User s Guide 69 Chapter 6 Interpreting Test Results Interpreting Cable Test Results Rtr must be on MylP LAN segment Displayed in Setup while setting the Manual Router IP address The LanScaperPRO requires that the Router be at an IP address on the LAN segment as defined by the N
21. the length constant If a pair has a fault a fault message appears for that pair instead of a length measurement as in Figure 21 Cable Lenath 1 2 Short 3 6 Short 4 5 Short 8 High E ar 15 668 pF eft SEL foot meter Figure 21 Cable Length test results 48 LanScaperPRO Network Tester User s Guide Chapter 4 Performing Cabling Tests Performing Tone Generator Tests Performing Tone Generator Tests The Tone Generator test generates selectable tones for use with tone tracers on either all pairs a selected pair or a selected pin depending on user selection The signal generated on a pair has the signal on one pin and the complement of the signal on the other pin of the pair yielding a nominal 10 volts peak to peak across the pair To perform a tone generator test 1 Connect the cable to be traced to the tester 2 Access the Cable Test Menu See Accessing the Cable Test Menu on page 41 3 Scroll through the menu options using the arrow keys until Tone Generator is highlighted 4 Press the SEL key The pre test Tone Generator screen appears See Figure 22 Tone Generator Tone Sound Pair or Pin 12345678 Press Test to start Figure 22 The Tone Generator screen pre test LanScaperPRO Network Tester User s Guide 49 Chapter 4 Performing Cabling Tests Performing Tone Generator Tests 50 One of four tone sounds and one of fourteen pair or pin options can be selected All pins not
22. wire or both wires of a pair are not connected to the correct pins at the other end of the cable While testing with a remote the wiremap shows the connections between the upper line of pin numbers on line 1 main to the lower row of pin numbers line 2 remote In single ended test mode this type of error is not detectable Reverse Pair A special case of a miswire in which the pair is wired to the correct pair of pins or to another designated pair of pins but the two leads are reversed In single ended test mode this type of error is not detectable Split Pair A split pair is an error in the twisting of the wires together within the cable The cables generally are made up of eight wires twisted together in 4 pairs These 4 pairs are designated as pairs by the wiring standards and are intended to carry a signal and it s return 1 amp 2 3 amp 6 4 amp 5 and 7 amp 8 are the pairs designated by T568A B for a RJ45 jack or plug A cable can be wired with correct continuity but not with correct pairing This most often happens when the cable is terminated consistently at both ends but in the wrong order A dynamic or AC test is required to detect this type of error If the only error is a split pair error LanScaperPRO Network Tester User s Guide 71 Chapter 6 Interpreting Test Results Interpreting Cable Test Results 72 the cable has correct continuity If cross talk is nota concern as in flat satin cable the cable is good
23. C LanScap erPRO uses the term NIC to define the connector pin out that allows for direct connection to a hub device using a straight through cable Polarity Ethernet transmit and receive driver chips use differential voltages to improve noise immunity Thus each direction of transmission uses a pair of wires one for the positive side and the other for the negative side Early Ethernet interface chips were not designed to recognize and compensate for reversed cable pairs so a crossed and pair could cause problems Modern Ethernet chips can compensate so the wiring is not critical but the LanScaperPRO can determine the difference and will report it Power over Ethernet PoE A method of providing power to remote devices such as IP telephones WiFi access points or IP cameras using the Ethernet cable The IEEE has standardized a method for safely detecting compatible equipment and providing that power in their IEEE 802 3af specification Cisco Systems developed a method of providing PoE prior to the IEEE specification and their method is called Cisco In Line ILP power The devices that provide the power are termed Power Source Equipment PSE and the devices that use the power are called Powered Devices PD Both of these PoE methods can provide power using either the LanScaperPRO Network Tester User s Guide 77 Appendix A Glossary of Network Terms and Internet Protocols Network Terms and Definitions 78 1
24. Control MAC number for the specific LanScap address erPRO unit Every Ethernet interfaced device must have a universally unique identifier to be used as its address This information is provided as a convenience to the user To view the unit MAC address 1 Access the Properties menu See Accessing the Properties menu on page 54 Scroll through the menu options using the arrow keys until MAC address is highlighted Press the SEL key The MAC address screen appears and displays the MAC address for the unit as shown in Figure 25 on page 57 LanScaperPRO Network Tester User s Guide Viewing the product version Chapter 5 Viewing Properties and Modifying Settings Viewing Unit Properties MAC address 88 66 7B 86 868 55 Press any key to exit Figure 25 The MAC address screen The Product Version screen displays the version of the firmware in the two microcomputers in the LanScap erPRO unit This firmware cannot be changed in the field This information is provided to allow the user to report it to the product support representative if a problem arises For product support go to www jdsu com know or send an e mail to nettechsupport jdsu com To view the product version 1 Access the Properties menu See Accessing the Properties menu on page 54 2 Scroll through the menu options using the arrow keys until Product Version is highlighted 3 Press the SEL key The Product Version screen appe
25. Network Terms and Internet Protocols 73 Network Terms and Definitions 74 Internet Protocol Definitions 80 LanScaperPRO Network Tester User s Guide vii Table of Contents Appendix B Customer Services 85 Customer Service Standard Services 86 Technical Assistance Business Hour 86 Instrument Repair 0 0000 86 Equipment Return Instructions 87 Warranty Information 00eeeeee 88 viii LanScaperPRO Network Tester User s Guide About This Guide Purpose and Scope on page x Assumptions on page x Technical Assistance on page x Conventions on page xi LanScaperPRO Network Tester User s Guide ix About This Guide Purpose and Scope Purpose and Scope The purpose of this guide is to help you successfully use the features and capabilities of the LanScaperPRO Network Tester Additionally this guide provides a complete description of JDSU s warranty services and repair information including terms and conditions of the licensing agreement Assumptions This guide is intended for novice intermediate and expe rienced users who want to use the LanScaperPRO Network Tester effectively and efficiently We are assuming that you are familiar with basic telecommunica tion concepts and network and Internet terminology For more information on network and Internet terminology
26. To modify this address complete the following steps a Highlight the IP address to the right of the Rtr field using the arrow keys b Press the SEL key The Edit Netmask screen appears See Figure 12 on page 31 30 LanScaperPRO Network Tester User s Guide Chapter 3 Performing Network Tests Performing Ping Tests Edit Hetmask 255 255 sity Hee ar change value Accept or Huit Figure 12 The Edit Netmask screen c Select the Netmask to be used by using the up and down arrow keys to scroll through the avail able values Notice that a limited number of values are possible d When complete press ACCPT to save the new target IP address value or press QUIT to revert to the to the previous Rtr IP address 12 Press the TEST key to begin the test A series of status messages is displayed at the bottom of the screen while the LanScaperPRO is establishing a link and negotiating the DHCP configu ration Once pinging begins ping status messages are displayed showing acronyms for each active conversation See Status and Error Messages for Network Tests on page 66 for more information As part of the ping test the LanScaperPRO checks for voltages and then searches for link pulses on its jack automatically configuring the interface to connect to a hub switch or NIC in either 100 MB or 10 MB mode Once an active link is found the tester configures its IP address parameters as selected by the user Once the paramet
27. age 41 To exit Port Discovery mode press the QUIT key Performing Ping Tests The Ping test is used to request an echo back from an addressed device target and verify IP connectivity between the LanScaperPRO and another device To perform a Ping test 1 If the jack or plug is unknown run a Port Discovery test to verify that an active Ethernet port is connected See Performing Port Discovery Tests on page 23 Connect the LanScaperPRO to the network Access the Network Test Menu See Accessing the Network Test Menu on page 22 Scroll through the menu options using the arrow keys until Ping Test is highlighted Press the SEL key LanScaperPRO Network Tester User s Guide 25 Chapter 3 Performing Network Tests Performing Ping Tests 26 The Ping Mode screen appears See Figure 8 on page 26 Mode elatetaaely Tai 1921658 2188 Re aes F AE DNS 66 66 Press Test to start Figure 8 The Ping Mode screen 6 Optional Select the DHCP mode to be used DHCP ON Or DHCP OFF by doing the following a Highlight the DHCP field using the arrow keys b Press the SEL key The DHCP field starts flashing Use the arrow keys to change the on off setting To accept the new value press the ACCPT key For more information on the DHCP ON and DHCP OFF modes see Understanding DHCP ON DHCP OFF modes on page 32 7 Optional Select a different IP target to be used by doing the
28. ameters and start the ping Note that the only IP parameter not received from LanScaperPRO Network Tester User s Guide Chapter 3 Performing Network Tests Performing Hub Flash Tests the host is the Target IP address which is always manu ally entered If no response is received the tester cannot do any pinging on that LAN In that case the DHCP off state must be selected and all of the ping setup para maters must be manually entered The next ping test will then attempt to communicate with those parameters Performing Hub Flash Tests The Hub Flash test is used to help identify a hub or switch port 1 Connect the LanScaperPRO to a jack or plug at the workstation location for which the Ethernet port is to be located 2 Access the Network Test Menu See Accessing the Network Test Menu on page 22 3 Scroll through the menu options using the arrow keys until Hub Flash is highlighted 4 Press the SEL key The Hub Flash screen appears Hub Flash 16 166 Mbit Auto Hub HIC Press lest to start Figure 13 The Hub Flash screen LanScaperPRO Network Tester User s Guide 33 Chapter 3 Performing Network Tests Performing Hub Flash Tests 34 5 Press the TEST key to begin the test The test starts with a voltage check test see Notes About Voltage Checking on page 20 then attempts to link at 100 and 10 MB speeds in the hub wiring mode If the hub wiring mode fails the LanScap erPRO switches the
29. and right arrow keys to select the digit to be changed and the up and down arrow keys to change the value of the selected digit For more information on modifying the IP address refer to step c on page 27 under step 8 When complete press ACCPT to save the new target IP address value or press QUIT to revert to the to the previous MyIP address 10 If DHCP OFF mode was selected an IP address must be manually entered for Rtr the IP address of the router on the LAN To enter or modify this address complete the following steps a Highlight the IP address to the right of the Rtr field using the arrow keys Press the SEL key The Edit Router IP screen appears See Figure 11 on page 30 LanScaperPRO Network Tester User s Guide 29 Chapter 3 Performing Network Tests Performing Ping Tests Edit Router IP Las 168 662 661 ar change value ka move Cursor Accept or Quit Figure 11 The Edit Router IP screen c Modify the IP address by using the left and right arrow keys to select the digit to be changed and the up and down arrow keys to change the value of the selected digit For more information on modifying the IP address refer to step c on page 27 under step 8 d When complete press ACCPT to save the new target IP address value or press QUIT to revert to the to the previous Rt r IP address 11 If DHCP OFF mode was selected an IP address must be manually entered for Mask the Netmask to be used
30. ars and displays the firmware version installed in the unit as shown in Figure 26 on page 58 LanScaperPRO Network Tester User s Guide 57 Chapter 5 Viewing Properties and Modifying Settings Viewing Unit Properties Viewing the battery charge 58 remaining Product Version LS 166 Ver 1 61 NE 6 4rey 1a Press any key to exit Figure 26 Product Version screen The Charge Remaining screen displays the approximate charge remaining in the batteries in the unit Note that the percentages of charge remaining are calculated for alka line cells at typical 70 room temperature Due to the temperature rise in the cells during active Ethernet activity the charge remaining may read low or the red LED may go on and then recover after the unit is off and the batteries cool If rechargeable batteries are used the charge remaining levels will not be accurately repre sented The red LED will warn when the batteries are in need of recharge Once the batteries have reached a discharge level too low to guarantee proper operation of the unit the unit will shut itself off and not turn on until new batteries are installed To view the battery charge remaining 1 Access the Properties menu See Accessing the Properties menu on page 54 2 Scroll through the menu options using the arrow keys until Charge Remaining is highlighted 3 Press the SEL key LanScaperPRO Network Tester User s Guide Chapter 5 Viewing Propert
31. being driven are held at tester ground 5 Optional Change the tone sound to be used by doing the following a d me NOTE Using the arrow keys highlight the value under Tone Sound Press SEL The value starts flashing Scroll through the available tone values using the arrow keys Press ACCPT when the desired tone value is displayed to select it To exit Tone Sound change mode without changing the setting press the QUIT key 6 Optional Change the cable pair or pin to be used by doing the following a Using the arrow keys highlight the value under Pair or Pin Press SEL The value starts flashing Scroll through the available tone values using the arrow keys Press ACCPT when the desired tone value is displayed to select it LanScaperPRO Network Tester User s Guide Chapter 4 Performing Cabling Tests Performing Tone Generator Tests mes NOTE To exit Pair or Pin change mode without changing the setting press the QUIT key 7 Press the TEST key to begin generating the tone If the tone is generated successfully Tone is active is displayed at the bottom of the screen 8 To change tone options press the QUIT key to stop the tone Press QUIT again to exit this mode mes NOTE For strongest signal do not connect to a remote Due to the shielding effect of twisted pairs the strongest signal is obtained by having one wire of a pair carry tone Selecting a single pin instead of a pair will do t
32. dard legacy PoE protocols may not be detected by the LanScaperPRO and can cause erroneous test results Changing the connections while a test is in process bypasses this automatic protection and may result in damage to the tester LanScaperPRO Network Tester User s Guide Chapter 4 Performing Cabling Tests Performing Cable Tests Accessing the Cable tests are performed via the Cable Test Menu Cable Test Menu To access the Cable Test Menu 1 Scroll through the Main Menu using the arrow keys and highlight Cable Test Menu in the LCD 2 Press the SEL key The Cable Test Menu appears Cable Test Menu Remote Mapping Cable Length Tone Generator Figure 16 The Cable Test Menu Performing Cable Tests The Cable test provides support for both single ended no remote testing of cables for shorts opens and split pairs and full cable with a remote connected testing that finds all wiring faults including split pairs Results are displayed in wiremap format with a pair by pair status message and PASS is displayed for T568A B passing cables To perform a cable test 1 Connect the LanScaperPRO to the unknown jack or cable to be tested Connect to jacks via a patch cord for cables plug the cable directly into the tester LanScaperPRO Network Tester User s Guide 41 Chapter 4 Performing Cabling Tests Performing Cable Tests 2 Access the Cable Test Menu See Accessing the Cable Test Menu on page 41
33. de but it does not operate in that mode The LanScaperPRO reports this in Port Discovery mode as 100 Base T4 Cross Over Cable An Ethernet CAT5 6 cable which connects the 1 2 pair on one end to the 3 6 pair on the other This allows a NIC device to connect directly to another NIC device or hub to a hub These are often used to connect one hub or switch to another hub or switch to enable LAN expan sion Note that if one of the hubs has an UPLINK connector that connector can be used with a straight through cable to connect a normal hub port to the UPLINK port Hub Ethernet physical wiring is done on a point point mecha nism but an Ethernet network is a star network where any device can communicate directly with any other device on that network A hub is physical device that has multiple Ethernet connectors ports on it Inside the hub receives incoming data from any of its ports and then transmits what it receives back out on all its ports Thus all communications between all devices is visible to all LanScaperPRO Network Tester User s Guide 75 Appendix A Glossary of Network Terms and Internet Protocols Network Terms and Definitions 76 other devices on that LAN The hub has no IP or MAC address of it s own It is thus a transparent device that merely enables multiple Ethernet devices to communicate between themselves Hubs are typically older Ethernet devices that are 10BaseT Most 10 100 hub like devices
34. e battery used continuously Table 9 Cable specifications Parameter Specification Cable Types Shielded or unshielded CAT6 CAT5E CAT5 CAT4 CAT3 Coax Minimum Cable Length for 1 meter 3 ft Testing of Split Pairs Minimum Cable Length for 1 25 meters 4 ft Single Ended Cable Test Length Measurement Range 0O to 457 meters 0 to 1500 ft CAT5 6 8 LanScaperPRO Network Tester User s Guide Operation This chapter describes the physical features functionality and basic operation of the LanScaperPro Network Tester Topics discussed in this chapter include allir yr Replacing the Batterie EEN LanScaperPRO Network Tester User s Guide 9 Chapter 2 Operation Physical Features of the Test Device Physical Features of the Test Device Front panel The LanScaperPRO inlcudes the following features on the front panel See Feature descriptions on page 11 100 MB indicator LINK indicator LOW BATT indicator Backlit LCD Q JDSU QUIT key 4 i A ACCPT key Navigation arrows T Q gt SEL key Backlight key a i 4 TEST key Power key Figure2 LanScaperPRO front panel 10 LanScaperPRO Network Tester User s Guide Feature descriptions Chapter 2 Operation Physical Features of the Test Device LINK indicator LED turns green when a network link is established 100 MB indicator LED turns green when the unit is connected or trying to connect at 100 MB speed LOW BATT indicat
35. e language is highlighted 3 Press the SEL key The Current Language screen appears and displays the current language selected highlighted and flashing as shown in Figure 29 on page 61 LanScaperPRO Network Tester User s Guide Chapter 5 Viewing Properties and Modifying Settings Modifying Unit Settings Current Language Figure 29 Current Language screen 4 Scroll through the language choices using the arrow keys until the desired language is displayed 5 Press the ACCPT key to accept the currently displayed language option The display language is changed and the user is returned to the Setup menu me NOTE To exit the Change language screen without changing the display language press the QUIT key Calibrating The Calibrate Length screen allows the LanScaperPRO cable length to be calibrated to compensate for variations in the measurement of cable length To calibrate cable length 1 Access the Setup menu See Accessing the Setup menu on page 59 2 Scroll through the menu options using the arrow keys until Calibrate Length is highlighted LanScaperPRO Network Tester User s Guide 61 Chapter 5 Viewing Properties and Modifying Settings Modifying Unit Settings 3 Press the SEL key The Calibrate Length screen appears Calibrate Length Remove all cables Press Test ta CAL any other key to exit Figure 30 Calibrate Length screen 4 Remove all cables from the tester as directed by the screen
36. ead the following warnings and cautions carefully before attempting to use the LanScaperPRO Network Tester WARNING Do not attach the LanScaperPRO to primary power lines as it may be damaged and cause a safety haz ard When connecting to an unknown jack or plug the LanScaperPRO should be off Once connected press the power key to turn the unit on and then run the Port Discovery test to ID the connection WARNING The LanScaperPRO is not intended to connect to Hazardously Live circuits more than 42 4 Vac or 60 Vdc There is a danger of electrical shock or fire if con nected to a hazardously live circuit CAUTION Improperly crimped damaged or un crimped plugs can damage the jack on the LanScaperPRO Inspect plugs for proper termination and crimping before insert ing into the tester Contacts on a plug should always be recessed into the plastic grooves Do not use with standard 6 position plugs RJ11 RJ12 or the LanScaperPRO jack may be damaged Use the pro vided no fault green transparent plugs 6 position RJ cable which can be connected to 6 or 8 position jacks without causing any damage gt 14 LanScaperPRO Network Tester User s Guide Chapter 2 Operation Powering the Unit On and Off Powering the Unit On and Off Turning the unit on Turning the unit off Read the section on Safety Warnings and Cautions on page 14 before turning the unit on the first time To turn the unit
37. ems prior to the introduction of the IEEE 802 3af specification The LanScaperPRO detects and reports this voltage and then can continue to test for active Ethernet LanScaperPRO Network Tester User s Guide 37 Chapter 3 Performing Network Tests Performing PoE Tests If no other voltages are present the LanScaperPRO tests for PoE Four different PoE modes connections are tested for Cisco legacy In Line Power ILP connected in the End Span 1 2 3 6 pairs configuration Cisco legacy In Line Power ILP connected in the Mid Span 4 5 7 8 pairs configuration IEEE 802 3af IEEE modes connected in the End Span 1 2 3 6 pairs configuration IEEE 802 3af IEEE modes connected in the Mid Span 4 5 7 8 pairs configuration If one of these PoE sources is detected the PoE mode the pairs carrying the power and the polarity of the voltage are determined and displayed As part of the process the voltage and current are verified to meet the IEEE specifications Once the test is complete and the results displayed the user is offered the option to press the SEL key to display the Network Test Menu and run any network tests without retesting for voltages Once valid PoE is determined it is safe to run the LanScaperPRO network tests on the system If you do not wish to run a network test at this point you can change the jack connection and press the TEST key to run another PoE test or press the QUIT key t
38. en post test 6 Use the up and down arrow keys to scroll through the information 7 Repeat steps 5 and 6 as needed 8 Press the QUIT key to exit Cisco Discovery mode Performing PoE Tests The Power over Ethernet PoE test identifies what power providing equipment if any is connected to the other end of the jack or cable being tested To perform a PoE test 1 Connect a patch cable to the unknown jack or connect the cable plug directly to the tester 36 LanScaperPRO Network Tester User s Guide Chapter 3 Performing Network Tests Performing PoE Tests 2 Access the Network Test Menu See Accessing the Network Test Menu on page 22 3 Scroll through the menu options using the arrow keys until PoE Test is highlighted 4 Press the SEL key The PoE Test screen appears PoE Test Press Test to start Figure 15 The PoE Test screen 5 Press the TEST key to begin the test The test first looks for the presence of voltages on the connector pins See Notes About Voltage Checking on page 20 If voltages are found in typical telephone or ISDN locations the LanScap erPRO reports that it may be connected to a phone or ISDN line In this mode the unit also tests for a legacy PoE mode known as PoE Homebrew power This is raw DC power that may be connected to the center taps of the Ethernet transformers and thus appear on the 1 2 3 6 pairs or the 4 5 7 8 pairs This type of power was designed into syst
39. ers are set the tester LanScaperPRO Network Tester User s Guide 31 Chapter 3 Performing Network Tests Performing Ping Tests Understanding 32 DHCP ON DHCP OFF modes starts sending out ping packets to the selected target the router and in DHCP ON mode the DNS server The pings continue for 15 minutes after the last key press after which the LanScaperPRO automatically turns off 13 To view information about a specific device once the test is complete do the following a Highlight a device acronym using the left and right arrow keys b Press the SEL key One of two detailed status messages is displayed c Press the SEL key again to advance to the next screen and view the second status message The screen will auto advance in 10 seconds 14 Press the QUIT key once to exit the active Ping Test and again to move back to the Network Test Menu The LanScaperPRO ping function operates in two modes DHCP ON and DHCP OFF Manual Mode DHCP is a protocol negotiation used to automatically configure the IP parameters of the LanScaperPRO on a specific LAN segment For more information see the entry for DHCP under Internet Protocol Definitions on page 80 With DHCP on the next time the ping test is started the tester will request IP parameters it needs for LAN commu nication from a DHCP server on that LAN segment If a response from a server is received the tester will configure itself with the acquired par
40. es LanScaperPRO Network Tester User s Guide i Federal Communi cations Commission FCC Notice Industry Canada Requirements EMC Directive Compliance Low Voltage Directive Compliance WEEE Directive Compliance This product was tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules Note that this device is exempt from FCC Rules since it is a Test and Measurement device The authority to operate this product is conditioned by the requirements that no modifications be made to the equip ment unless the changes or modifications are expressly approved by JDSU This Class B digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la classe B est conforme a la norme NMB 003 du Canada This product was tested and conforms to the EMC Direc tive 2004 108 EC for electromagnetic compatibility and Standards EN61326 2002 for emissions and immunity tests This product was found to comply with the requirements of European Community standard EN 61010 1 2001 Safety requirements for electrical equipment for Measuring Control and Laboratory use Part 1 General requirements IEC 61010 1 2001 JDSU has established processes in compliance with the Waste Electrical and Electronic Equipment WEEE Direc tive 2002 96 EC LanScaperPRO Network Tester User s Guide This product should not be disposed of as unsorted municipal waste and sh
41. essage Displays PASS for T568A B passing cables Remote Mapping Displays the number of the Remote Identifier Wiremapper attached to the end of the cable under test There are sets of 20 Remote Identifiers Wiremappers available Cable Length Displays measurements for each pair in feet or meters using cable capacitance method Tone Generator Generates selectable tones on selected pins for use with tone tracers See Chapter 4 for more information on cable test modes Last DHCP Values Displays the results of the most recent DHCP negotiation between the unit and a DHCP server MAC Address Displays the factory set Media Access Control MAC number for the unit Product Version Displays the firmware version of the two microcomputers in the unit Charge Remaining Displays the approximate charge remaining in the batteries of the unit See Viewing Unit Properties on page 54 in Chapter 5 for more information on properties functions LanScaperPRO Network Tester User s Guide 17 Chapter 2 Operation Navigating in the User Interface Setup modes Change Language Allows users to select a different LCD display language Calibrate Length Calibrates the unit to compensate for variations in the measurement of cable length Find Length Constant Enables measurement of the length constant of an attached known length of cable See Modifying Unit Settings on page 59 in Chapter 5 f
42. etmask and MyIP addresses Setup will not allow the Router IP address to be set to an off LAN address Voltage Found Press Test to Run PoE Test The tester will not run tests when voltage and possibly destructive power is found Voltages are checked for at the beginning of each test and if found will terminate the test in progress The only option is to run the PoE test by pressing TEST Interpreting Cable Test Results 70 Definition of Errors The PASS message will be displayed if the cable has all pins properly connected per T568A B The FAIL message will be displayed if there is any fault This requires that a remote be attached to the far end of the cable to allow the wiremap to be verified The classes of faults discussed on the following pages are listed in order of severity Note that more severe errors can mask lower severity errors For example if there is a short in the cable miswires and splits pairs may not be detected for the pairs involved in the short fault So if a higher severity error is displayed there may be others of lower severity that are not displayed Given this it is a good idea to retest cables after repairing faults LanScaperPRO Network Tester User s Guide Chapter 6 Interpreting Test Results Interpreting Cable Test Results Short The pair has a low resistance connection from one wire of the pair to the other wire of the pair to any other wire in the cable or the shield Miswire A
43. h 1 10 Coax Remote Identifiers TP310 10 piece set 11 20 Coax Remote Identifiers TP311 10 piece set 1 20 RJ45 Remote Identifiers TP312 20 piece set 1 20 RJ11 Remote Identifiers TP314 20 piece set 1 20 Unterminated Remote Identifers TP315 20 piece set individually num bered 6 LanScaperPRO Network Tester User s Guide Chapter 1 Product Overview Specifications For assistance with product ordering go to www jdsu com know and look for the Contact NET Customer Assistance link Specifications The following tables describe the specifications for the LanScaperPRO Network Tester Table 6 Physical specifications Parameter Size Specification 4 50 cm x 8 87 cm x 18 56 cm 1 77 in x 3 49 in x Weight 7 31 in 397 grams 14 oz with batteries Table 7 Operating and storage environment Parameter Operating Temperature Storage Temperature Humidity Specification 0 to 50 C 32 to 122 F 30 to 80 C 20 to 176 F 10 to 90 non condensing LanScaperPRO Network Tester User s Guide 7 Chapter 1 Product Overview Specifications Table 8 Battery life 4 AA Alkaline batteries typical Usage Mode Specification Standby 2 years Cable Testing 70 hours no backlight 50 hours 50 backlight Network Testing 7 hours no backlight 6 5 hours 50 backlight a Times are for the full capacity of th
44. his LanScaperPRO Network Tester User s Guide 51 Chapter 4 Performing Cabling Tests Performing Tone Generator Tests 52 LanScaperPRO Network Tester User s Guide Viewing Properties and Modifying Settings This chapter describes how to view properties and modify settings in the LanScaperPRO Network Tester Topics discussed in this chapter include Viewing Unit Properties on page 54 Modifying Unit Settings on page 59 LanScaperPRO Network Tester User s Guide 53 Chapter 5 Viewing Properties and Modifying Settings Viewing Unit Properties Viewing Unit Properties The LanScaperPRO features four viewable unit proper ties as described in the following sections Viewing last DHCP values on page 55 Viewing the unit MAC address on page 56 Viewing the product version on page 57 Viewing the battery charge remaining on page 58 Accessing the Unit properties are viewed via the Properties Menu Properties menu To access the Properties Menu 1 Scroll through the LanScaperPRO Main Menu see Figure 5 on page 18 using the arrow keys until Properties is highlighted Press the SEL key The Properties menu appears Froperties Last DHCP Values MAC address Product Version Charge Remaining Figure 23 The Properties menu 54 LanScaperPRO Network Tester User s Guide Chapter 5 Viewing Properties and Modifying Settings Viewing Unit Properties Viewing last The
45. ies and Modifying Settings Modifying Unit Settings The Charge Remaining screen appears and displays the percentage of battery charge remaining as shown in Figure 27 Charge Remaining 186 75 Alkaline cells Press any key to exit Figure 27 Charge Remaining screen Modifying Unit Settings Accessing the Setup menu The LanScaperPRO features three adjustable unit prop erties as described in the following sections Changing the display language on page 60 Calibrating cable length on page 61 Finding a length constant on page 62 Unit properties are modified via the Setup Menu To access the Setup menu 1 Scroll through the LanScaperPRO Main Menu see Figure 5 on page 18 using the arrow keys until Properties is highlighted 2 Press the SEL key The Setup menu appears LanScaperPRO Network Tester User s Guide 59 Chapter 5 Viewing Properties and Modifying Settings Modifying Unit Settings 60 Calibrate Length Find Length Constant Figure 28 The Setup menu Changing the The Change language screen allows users to select the display language to be used for the display of messages on the language LCD Six display languages English Spanish Portu guese Italian German and French are available To change the display language 1 Access the Setup menu See Accessing the Setup menu on page 59 2 Scroll through the menu options using the arrow keys until Chang
46. if the only error is the split pair error High Resistance Fault If the tester detects a resistance between pins while running the cable test the number of the pin on the wiremap display will be replaced with the letter R This type of fault is caused by some sort of connection between the pins which has some resistance and thus is not a Short but is still a problem in the wiring In some specific cases of pin connections a short or resistance may cause the test results for a pin to be ambiguous and in that case a character will be displayed on the wiremap for that pin LanScaperPRO Network Tester User s Guide Glossary of Network Terms and Internet Protocols This appendix provides definitions of key network terms and relevant Internet protocols Topics discussed in this appendix include Network Terms and Definitions on page 74 Internet Protocol Definitions on page 80 LanScaperPRO Network Tester User s Guide 73 Appendix A Glossary of Network Terms and Internet Protocols Network Terms and Definitions Network Terms and Definitions 74 10 Base T The earliest definition of Ethernet was for 10 Million Bits per second 10 Mbps The Ethernet specification defined several different cabling schemes including CAT5 4 pairs of wire and Coax wiring The 10 in 10 Base T defines 10 Mbps and the Base T defines CAT5 cabling 10 Base 2 defines 10 Mbps over coax 100 Base Tx A newer Ethe
47. igit to be changed and the up and down arrow keys to change the value of the selected digit The maximum valid values are 1500 feet or 460 meters and the user is not allowed to enter an invalid length 7 Press the TEST key to measure the capacitance and calculate the length constant LanScaperPRO Network Tester User s Guide 63 Chapter 5 Viewing Properties and Modifying Settings Modifying Unit Settings 64 The tester runs the cable test and selects a pair which has no faults for the measurement The tester has a limited range of valid length constants and will not allow an invalid setting to be saved After the length constant is calculated the value appears and the user is given the option to save the length constant 8 Press ACCPT key to save the length constant or press the QUIT key to revert to the previously set length constant LanScaperPRO Network Tester User s Guide Interpreting Test Results This chapter describes the possible test results for LanScaperPRO network tests and cable tests Topics discussed in this chapter include Status and Error Messages for Network Tests on page 66 Interpreting Cable Test Results on page 70 LanScaperPRO Network Tester User s Guide 65 Chapter 6 Interpreting Test Results Status and Error Messages for Network Tests Status and Error Messages for Network Tests 66 DHCP Request In the ping test with DHCP on the LanScaperPRO displays this me
48. ith its MAC address so further communication can be specifically addressed between the two DHCP Dynamic Host Configuration Protocol Used when a new IP device is added to a LAN and it needs to get information about the IP addresses used on that LAN One DHCP server must be present on the LAN to provide a response to a DHCP request transmitted to a broadcast address and inform the new device of several configuration details A DHCP server is not required ona LAN but if it does not exist all the devices on the LAN must be manually configured Much information can be provided by the DHCP server the LanScaperPRO requests and uses an IP address for itself My IP the IP address of the DHCP server on the LAN the Netmask in use the IP address of the Router on the LAN the IP address of the DNS server accessible from the LAN LanScaperPRO Network Tester User s Guide Appendix A Glossary of Network Terms and Internet Protocols Internet Protocol Definitions DNS Domain Name Server Provides translation of URL addresses like www yahoo com to IP addresses so that access to the internet devices can be requested using human under standable identifiers DNS servers are commonly found on the Internet and are of interest to the LanScaperPRO because accessing pinging the DNS server proves that the LanScaperPRO can access a device on the WAN Gateway Router See Router Gateway on page 82 IP Internet
49. ive Ethernet devices POTS Token Ring or other devices It can also detect the presence of devices using PoE at the other end of the jack or cable being tested In addition it 2 LanScaperPRO Network Tester User s Guide Chapter 1 Product Overview Features and Capabilities can be used to ping network devices to verify connections and IP addresses automatically accessing DHCP hosts to obtain network information For cable testing the LanScaperPRO provides full cabling testing displaying a wiremap ID and any faults including shorts opens miswires split pairs and reverses It also measures cable length and generates tone levels for signal tracing and cable identification on all pairs a selected pair or a selected pin Features and Capabilities LanScaperPRO Network Tester User s Guide Detects and reports active Ethernet devices as well as POTS ISDN Token Ring and other devices at the other end of a link for 1OBASE T or 100BASE Tx Identifies IEEE 802 3af PoE and legacy Cisco In Line Power ILP at the other end of the jack or cable being tested including the presence of raw DC power Verifies wiring installation capability to provide PoE to end device Simultaneously pings three addresses at once target router and DNS server DHCP support allows for pinging of router and DNS server with no setup Blinks a link indicator to identify hub or switch port and links to Cisco bridge or router ports using Cisco
50. map Area The top row of numbers in the wiremap area represents the connector pins on the main unit while the second row represents those on the remote Lines that connect the top row to the second row show the connections detected If there is a miswire the lines cross indicating the connections are not straight through If no connection is detected for some of the pins there are no lines between the rows Ifa short is detected the lines connect between the shorted pin numbers on the top row If multiple LanScaperPRO Network Tester User s Guide 43 Chapter 4 Performing Cabling Tests Performing Cable Tests pins shorted together lines connect all the shorted pins If there are multiple shorts the hori zontal lines connecting the pins are separate Test Result Area Displays the results of the test Possible values are PASS and FAIL Remote ID Area Displays the ID found for the remote If no remote is found No Remote is displayed For more information see Interpreting Cable Test Results on page 70 in Chapter 6 gues NOTE Partial and erroneous results will be displayed if a cable is removed or connected while the test is in pro cess Once the test is complete you can run another test or use the QUIT key to exit Cable Test mode and return to the previous menu mu NOTE Any patch cables used to connect the tester and remote to a cable run must be short compared to the cable run for accurate open and
51. ndix A Glossary of Network Terms and Internet Protocols Network Terms and Definitions Multiple simultaneous point point communications can pass through a switch at the same time as long as each end point is on a different port on the switch Like a hub a switch in its primary mode has no IP or MAC address of it s own Also like a hub a switch uses hub pin out on its connectors to allow direct connections to NIC interfaces T568A B The EIA TIA structured wiring standards for telecommuni cations wiring A and B versions are electrically identical and can not be distinguished with a wiring test The color codes and pair numbering is different however and care must be taken to use one version within a network A cable wired to A on one end and B on the other results in a cross over cable UPLINK A special connector or mechanical switch that changes the pin out of one connector on a hub or switch to NIC pin out This allows a straight through cable to be used to connect one hub or switch to another while building a LAN LanScaperPRO Network Tester User s Guide 79 Appendix A Glossary of Network Terms and Internet Protocols Internet Protocol Definitions Internet Protocol Definitions 80 ARP Address Resolution Protocol Used to determine Ethernet MAC address when a device starts to communicate with another The IP address is known and a broadcast is used to request the specific IP addressed device to respond w
52. ne hexadecimal byte of the four byte IP address and can only have values from 0 255 In addition each digit in the decimal number can only be set to a value valid for that position as in the high order digit in any of the decimal numbers can only be set to 0 1 or 2 Each digit can also only be set to a valid value in relation to the low order digits in that number For example the high order digit can only be set to 2 if the low order digits are less than 55 The desired IP address may have to be entered from right to left to allow the low order digits to be set prior to the high order digit Any IP address can be entered for a target either on or off the LAN segment even reserved IP addresses When complete press ACCPT to save the new target IP address value or press QUIT to revert to the to the previous target IP address If DHCP OFF mode was selected an IP address must be manually entered for MyIP the IP address for the LanScaperPRO To enter or modify this address complete the following steps Highlight the IP address to the right of the My IP field using the arrow keys Press the SEL key The Edit My IP screen appears See Figure 10 on page 29 LanScaperPRO Network Tester User s Guide Chapter 3 Performing Network Tests Performing Ping Tests Edit My IP oo 166 662 169 ar change value ka move Cursor Accept or Quit Figure 10 The Edit My IP screen c Modify the IP address by using the left
53. o Delivery Protocol CDP messages broadcast by Cisco bridges and routers over the network to inform each other of their existence Using CDP network devices periodically advertise their own information to a multicast address on the network making it available to any device or application that wishes to listen and collect it A direct connection to the port of interest is required because the CDP packets are not IP addressed and are not forwarded through other switches They are intended to identify the specific port which they are transmitted from and are not designed to be propa gated through a network To perform a Cisco Discovery Protocol test 1 Connect the LanScaperPRO to a jack or plug at the workstation location for which the Cisco Discovery Protocol CDP is to be displayed 2 Access the Network Test Menu See Accessing the Network Test Menu on page 22 3 Scroll through the menu options using the arrow keys until Cisco Discovery is highlighted LanScaperPRO Network Tester User s Guide 35 Chapter 3 Performing Network Tests Performing PoE Tests 4 Press the SEL key 5 Press the TEST key to connect to the Ethernet port and capture the CDP information Once a CDP packet is collected the messages are displayed along with headings for each of the fields in the message as in Figure 14 lay Screen Device ID cisco _ S524 Device address IF Address 192 168 1252 Port ID Figure 14 The CDP Display Scre
54. o exit the PoE test mode Note that some other non standard legacy PoE protocols may not be detected by the LanScap erPRO and can cause erroneous test results 38 LanScaperPRO Network Tester User s Guide Performing Cabling Tests This chapter describes how to perform different types of cabling tests using the LanScaperPRO Network Tester Topics discussed in this chapter include Cable Testing Overview on page 40 Performing Cable Tests on page 41 Performing Remote Mapping Tests on page 45 Performing Cable Length Tests on page 47 Performing Tone Generator Tests on page 49 LanScaperPRO Network Tester User s Guide 39 Chapter 4 Performing Cabling Tests Cable Testing Overview Cable Testing Overview Special notes and cautions A 40 The LanScaperPRO features four cable test modes as described in the following sections Performing Cable Tests on page 41 Performing Remote Mapping Tests on page 45 Performing Cable Length Tests on page 47 Performing Tone Generator Tests on page 49 Read the following notes and cautions before proceeding with cabling testing NOTE If the connection to the unit is changed while a test is in progress the results are unreliable CAUTION The LanScaperPRO attempts to protect its more sensi tive circuitry by testing for dangerous voltages on the pins prior to running a test Note that some non stan
55. o that it will not be damaged in transit when needed appropriate packing materials can be obtained by contacting JDSU Technical Assistance JDSU is not liable for any damage that may occur during shipping The customer should clearly mark the JDSU issued RA or reference number on the outside of the package and ship it prepaid and insured to JDSU Warranty Information 88 JDSU guarantees that its products will be free of all defects in material and workmanship This warranty extends for the period of 12 months for test instruments and 3 months for cables from date of manufacture or purchase proof of purchase required All product deemed defective under this warranty will be repaired or replaced at JDSU s discretion No further warranties either implied or expressed will apply nor will responsibility for operation of this device be assumed by JDSU LanScaperPRO Network Tester User s Guide www jdsu com know Document Information Doc 21119252 Revision 000 02 08 English
56. ommuni cation May be caused by a hardware problem inside the tester No IP address The DHCP server responded to the tester DHCP request but did not provide an IP address for MyIP Packet Rev Err An Ethernet packet was received by the LanScaperPRO with errors in the header or packet data May be caused by excessive signal noise on the Ethernet cable or a hard ware problem with the device transmitting to the tester LanScaperPRO Network Tester User s Guide 67 Chapter 6 Interpreting Test Results Status and Error Messages for Network Tests 68 Ping Test Detailed Status Messages These messages may be displayed when the SEL key is used to access the status details during active Pinging IP add DNS add The active Target IP address is the same as the DNS Server IP address so the Target Ping is automatically disabled IP add Rtr add The active Target IP address is the same as the Router IP address so the Target Ping is automatically disabled No ARP Response The IP address active for this conversation is being ARP ed but is not responding The IP address may be unused or the device may be powered off or not connected No Ping Response The IP address active for this conversation is not responding to ping requests If the addressed device is on the LAN segment it may be powered off or not connected If the addressed device is remote it may be inaccessible due to WAN problems it may be powered off or
57. or LED turns red when the battery charge is getting low Backlit LCD Graphical display 128 x 64 pixels Backlight can be toggled on and off Note The unit ships with a clear protective coating covering the LCD Remove it for clearest view of the display Navigation arrow keys Used to scroll through options set addresses and adjust values for changeable options SEL key Used to select menu and submenu options and to activate changeable options for value adjust ment via the arrow keys and ACCPT key ACCPT key Used to accept displayed values for changeable options selected with the arrow keys QUIT key Used to back out from submenus and return to the previous higher menu level or to exit tests in progress TEST key Used to initiate tests Power key Used to power the unit on and off Must be held down for one second to turn the unit off Before turning the unit on read the section on Safety Warnings and Cautions on page 14 Backlight key Used to toggle between the LCD backlight being on or off LanScaperPRO Network Tester User s Guide 11 Chapter 2 Operation Physical Features of the Test Device Connector top The top panel of the LanScaperPRO includes one RJ45 panel jack test port that is used to connect to the cable or jack to be tested as shown in Figure 3 Figure 3 LanScaperPRO connector panel Back panel The back panel of the LanScaperPRO includes a battery compartment with a cover secured b
58. or more information on setup modes Navigating in the User Interface When you first power up the LanScaperPRO the Main Menu appears on the LCD Main Menu Hetwork Test Menu Cable Test Menu Properties Setup Figure 5 The LanScaperPRO Main Menu To navigate through menus and submenus in the LCD select changeable options and set values for changeable options use the keys on the keypad as described below Use the up and down arrow keys to move the high light to the desired selection on the screen 18 LanScaperPRO Network Tester User s Guide Chapter 2 Operation Navigating in the User Interface Use the SEL key to select the highlighted option on the screen When moving down through the menu matrix the next submenu level will be displayed Use the QUIT key to move back to a previous menu or to exit test setup or result screens mes NOTE Pressing the QUIT key a sufficient number of times will always eventually return you to the Main Menu When a changeable option is selected via the SEL key the highlight will flash To adjust the value for the selected option Use the up and down arrow keys to scroll through the possible values for the option Use the ACCPT key to accept the currently displayed value for the option Use the QUIT key instead of the ACCPT key to exit change mode for the option and revert to the previously selected value for the option Setting options for
59. orming Network Tests This chapter describes how to perform network tests using the LanScaperPRO Network Tester Topics discussed in this chapter include Network Testing Overview on page 22 Performing Port Discovery Tests on page 23 Performing Ping Tests on page 25 Performing Hub Flash Tests on page 33 Performing Cisco Discovery Protocol Tests on page 35 Performing PoE Tests on page 36 LanScaperPRO Network Tester User s Guide 21 Chapter 3 Performing Network Tests Network Testing Overview Network Testing Overview The LanScaperPRO features five network test modes as described in the following sections Performing Port Discovery Tests on page 23 Performing Ping Tests on page 25 Performing Hub Flash Tests on page 33 Performing Cisco Discovery Protocol Tests on page 35 Performing PoE Tests on page 36 Accessing the Network tests are performed via the Network Test Menu Network Test Menu To access the Network Test Menu 1 Scroll through the LanScaperPRO Main Menu see Figure 5 on page 18 using the arrow keys until Network Test Menu is highlighted 2 Press the SEL key The Network Test Menu appears Hetwork Test Menu Port Dis Ping Test Hub Flash Cisco Discovery PoE Test Figure 6 The Network Test Menu 22 LanScaperPRO Network Tester User s Guide Chapter 3 Performing Network Tests Performing Port Discovery Tes
60. ould be collected separately and disposed of according to your national regulations In the European Union all equipment purchased from JDSU after 2005 08 13 can be returned for disposal at the end of its useful life JDSU will ensure that all waste equipment returned is reused recycled or disposed of in an environ mentally friendly manner and in compliance with all appli cable national and international waste legislation It is the responsibility of the equipment owner to return the equipment to JDSU for appropriate disposal If the equip ment was imported by a reseller whose name or logo is marked on the equipment then the owner should return the equipment directly to the reseller Instructions for returning waste equipment to JDSU can be found in the Environmental section of JDSU s web site at www jdsu com If you have questions concerning disposal of your equipment contact JDSU s WEEE Program Management team at WEEE EMEA jdsu com LanScaperPRO Network Tester User s Guide iii LanScaperPRO Network Tester User s Guide Table of Contents About This Guide ix Purpose and Scope 0eeeeeeeeeeeeeeee x ASSUMPTIONS ccc ee eee eed eae eae x Technical Assistance 00seeee ee eens xX Conventions 0 00 2c eee xi Guide conventions 0 0000 xi Hardware packaging and labeling conventions xii Chapter 1 Product Overview 1 About the LanScaperPRO Network Tester 2
61. pair the hub switch or NIC assuming straight through cabling With a cross over cable present a NIC would be labeled as a hub etc The AUTO indication appears if the device connected is capable of auto MDI MDI X transmit receive pair swapping If no Auto Negotiation pulses are detected the LanScaperPRO attempts to wake a sleeping port by sending out FLP bursts for a short time Some Ethernet ports are inactive while not connected in order to save power These are known as sleeping ports and depend on the incoming FLP bursts to wake them into active mode If the port responds the advertised Ethernet speeds duplex mode wiring mode and polarity of the transmit pair appears If no active Ethernet port has been detected the LanScaperPRO attempts to connect in both 100 and 10 MB modes in non Auto Negotiation mode If successful the connection speed and wiring mode 24 LanScaperPRO Network Tester User s Guide Chapter 3 Performing Network Tests Performing Ping Tests are reported Note that the duplex mode of the remote device cannot be detected without Auto Negotiation If no active Ethernet devices are found the LanScap erPRO checks the cable for the typical signatures of inactive Ethernet Token ring or ISDN devices If found the LanScaperPRO will report what it detects If none of the above is found the LanScaperPRO invokes a Cable Test and displays the results See Performing Cable Tests on p
62. pping Test Results screen appears with two areas showing at the top the cable pairs status area on the left and the wiremap area on the right See Figure 19 on page 46 LanScaperPRO Network Tester User s Guide 45 Chapter 4 Performing Cabling Tests Performing Remote Mapping Tests 46 Test Results 123645 785 Press Test to start Figure 19 The Mapping Test Results screen pre test Press the TEST key to begin the test A new area appears at the bottom of the screen the the Remote ID area on the right A bar moving across the Remote ID area indicates the test is in progress Upon completion of the test the number of the attached remote identifier is displayed on the Mapping Test Results screen In addition the results of the open ended cable test are displayed to provide status on all pairs found in the cable For more infor mation on cable test results look under step 5 under Performing Cable Tests on page 41 The pins that were found to be connected to the remote identifier are shown as connected to M Any cable faults found that prevented detection of the identifier are displayed rather than the number Disconnect the cable just tested from the tester Repeat steps 2 7 until mapping of all cables to be mapped is complete LanScaperPRO Network Tester User s Guide Chapter 4 Performing Cabling Tests Performing Cable Length Tests Performing Cable Length Tests The Cable Length test finds
63. rnet specification that defines 100 Mbps data rate as an upgrade for higher network bandwidth Several different cable schemes are defined for 100 Mbps The 100 in 100 Base Tx defines the data rate as 100 Million Bits per second The Base Tx defines the cable scheme as 2 pairs of wires in a CAT5 cable 1000 Base T The newest common Ethernet communication protocol 1000 Base T employs full duplex baseband transmission over four pairs of Category 5 balanced cabling The aggregate data rate of 1000 Mb s is achieved by transmis sion at a data rate of 250 Mb s over each wire pair The use of hybrids and cancellers enables full duplex trans mission by allowing symbols to be transmitted and received on the same wire pairs at the same time Base band signaling with a modulation rate of 125 MBd is used on each of the wire pairs Note that the LanScaperPRO active network modes work in 10 Base T or 100 Base Tx LanScaperPRO Network Tester User s Guide Appendix A Glossary of Network Terms and Internet Protocols Network Terms and Definitions modes It relies on the legacy compatibility built in to all 1000 Base T equipment to communicate The LanScap erPRO can detect 1000 Base T advertised rate One other cable scheme defined as Base T4 uses 4 pairs of wires in the CAT5 cable Very few Ethernet devices use this scheme as the 2 pair scheme dominates the market The LanScaperPRO can recognize and report this capa bility in the Port Discovery mo
64. s VoIP phones LanScaperPRO Network Tester User s Guide Chapter 1 Product Overview Product Parts and Ordering Information Product Parts and Ordering Information Table 4 describes orderable LanScaperPRO packages Table 4 LanScaperPRO Product Parts Description ran p Number LanScaperPRO Network Tester NT800 Includes one LanScaperPRO main unit one cable test remote two 1 ft patch cables one RJ45 to alligator clip cable two no fault RJ12 cables and one nylon carrying case LanScaperPRO Network Tester Kit NT850 Includes one LansScaperPRO main unit eight cable test remotes two 1 ft patch cables one RJ45 to alligator clip cable two no fault RJ12 cables one TT100 tone tracer and one nylon carrying case For assistance with product ordering go to www jdsu com know and look for the Contact NET Customer Assistance link For information on optional orderable accessories see Accesories on page 6 LanScaperPRO Network Tester User s Guide 5 Chapter 1 Product Overview Product Parts and Ordering Information Accesories Table 5 describes optional orderable accesories for the LanScaperPRO Table 5 LanScaperPRO Optional Accesories Part Description Number Master Wiremapping Kit KP420 Includes 20 piece coax wiremapper set 20 piece RJ45 wiremapper set 20 piece RJ11 wiremapper set 20 individually numbered unterminated remote identifiers and a zippered pouc
65. s definitions for symbols used packaging and on JDSU hardware labeling conventions Table 3 Symbol conventions on hardware packaging and labeling This symbol located on the equipment or its packaging indicates that the equipment must not be disposed of in a landfill site or as municipal waste and should be dis posed of according to your national regulations xii LanScaperPRO Network Tester User s Guide Product Overview This chapter provides a general description of the LanScaperPRO Network Tester Topics discussed in this chapter include About the LanScaperPRO Network Tester on page 2 Features and Capabilities on page 3 Applications on page 4 Product Parts and Ordering Information on page 5 Specifications on page 7 LanScaperPRO Network Tester User s Guide 1 Chapter 1 Product Overview About the LanScaperPRO Network Tester About the LanScaperPRO Network Tester The LanScaperPRO Network Tester is a jack identifier cable tester Power over Ethernet PoE tester and pinger in one tester Easy to use it combines the functions of a high end cable tester and length measurement device with the capability to identify monitor and correct LAN issues associated with physical layer and link conditions in the network Figure 1 The LanScaperPRO Network Tester In network mode testing the LanScaperPRO enables quick identification at unknown RJ45 jacks of act
66. some tests and unit settings requires a somewhat more complex value selection method Full details are provided in the relevant sections in later chapters of this guide LanScaperPRO Network Tester User s Guide 19 Chapter 2 Operation Network Connectivity Network Connectivity The LanScaperPRO recognizes Auto Negotiation using Fast Link Pulses to report advertised Ethernet capability The LanScaperPRO also supports auto MDI MDI X protocol to allow for connection to a hub switch or NIC with a straight through or crossover cable The LanScap erPRO operates using 10 base T or 100 base Tx for all network transmissions Notes About Voltage Checking 20 All tests start with a check for voltages on the pins on the tester s jack If found the message Voltage Found Press Test to run PoE Test appears and the only option for the user is to press the TEST key to start the PoE test to determine what type of interface or what volt ages are present on the jack The exception to this behavior is in the Port Discovery mode in that some volt ages on specific pins will be identified as potential non Ethernet devices See Performing Port Discovery Tests on page 23 for more information NOTE If a Cable Test is started while connected to a PoE source device the discovery voltage put on the cable may not be detected by the LanScaperPRO and can cause erroneous test results LanScaperPRO Network Tester User s Guide Perf
67. ssage on the first status line while it is trying to get the required information from a DHCP server The DHCP request is repeated every 10 seconds when a response is not received and the count is shown on the same line as the status Find Active Link The tester is searching for incoming link pulses while waiting to start an active test Hub Flash Cisco Discovery and Ping test modes need to be connected to an active network in order to run In those modes this status appears while the tester is searching both the 1 2 and 3 6 pairs for incoming Ethernet Link pulses Link Found Status displayed while searching for link pulses after an incoming signal has been detected Link Not Found Status displayed while searching for link pulses and nothing has been detected LanScaperPRO Network Tester User s Guide Chapter 6 Interpreting Test Results Status and Error Messages for Network Tests Link word Err The link word captured by the LanScaperPRO during Port Discovery test from an attached Ethernet device was decoded improperly by the tester May indicate a cable problem or a hardware problem with the connected device Lost Link A test was active after having found incoming link pulses but they stopped being received possibly due to the cable being disconnected or the connected device being shut off NE64 no response The Ethernet interface chip used in the LanScaperPRO reported a problem to the CPU during internal c
68. tandard Services 86 Technical Assistance Business Hour Instrument Repair Customer Service accompanies the sale of every JDSU product Customer Service services include Technical Assistance Business Hour Instrument Repair Under Warranty Repair Calibra tion Services and Upgrade Services Immediate Return Authorizations Expert business hour technical support including help with product configuration circuit qualification and complete network trouble sectionalization is provided with your product see Technical Assistance on page x Our service centers provide repair calibration and upgrade services for JDSU equipment JDSU under stands the impact of equipment down time on operations and is staffed to ensure a quick turnaround Available services include the following Product Repair All equipment returned for service is tested to the same rigorous standards as newly manufac tured equipment This ensures products meet all published specifications including any applicable product updates Calibration JDSU s calibration methods are ISO approved and based on national standards LanScaperPRO Network Tester User s Guide Equipment Return Instructions Appendix B Customer Services Customer Service Standard Services Factory Upgrades Any unit returned for a hardware feature enhancement will also receive applicable product updates and will be thoroughly tested ensuring
69. ts Performing Port Discovery Tests The Port Discovery test identifies what type of Ethernet equipment if any is connected to the other end of the jack or cable being tested To perform a Port Discovery test 1 Connect the LanScaperPRO to the unknown jack or cable to be tested Connect to jacks via a patch cord for cables plug the cable directly into the tester 2 Access the Network Test Menu See Accessing the Network Test Menu on page 22 3 Scroll through the menu options using the arrow keys until Port Discovery is highlighted 4 Press the SEL key The Port Discovery screen appears Port Discovery Press Test to start Figure 7 The Port Discovery screen 5 Press the TEST key to begin the test LanScaperPRO Network Tester User s Guide 23 Chapter 3 Performing Network Tests Performing Port Discovery Tests If a voltage is detected the test terminates and the user is offered the option to press the TEST key to run the PoE test to try to identify the voltage found See Performing PoE Tests on page 36 If no voltages are found the test for active Ethernet devices commences If the remote device is running in Auto Negotiation mode the LanScaperPRO detects and decodes the Fast Link Pulses FLP The advertised Ethernet speeds duplex mode wiring mode and polarity of the transmit pair appears The wiring mode is indicated by reference to the type of device that would normally transmit on that
70. wiring mode to NIC and tries the two speeds again Each attempt to link at speed and wiring mode takes 3 seconds so it takes 12 seconds to test all modes If no link is found an audio tone signal is sent down the cable so the cable can be located at the other end with a tone tracer The audio tone alternates with the 12 second link test until a link is found or the test is stopped by timeout or the user Once a link is established the LINK LED on the LanScaperPRO will illuminate and the link will be held up for 3 seconds then dropped for 3 seconds to blink the link indicator on the device at the other end The LanScaperPRO will automatically turn off in 30 minutes While the tester is searching for an active link partner it displays the message Find Active Link Once a link is made the tester displays Link Active and the LINK LED flashes The speed of the link can be determined by checking if the 100 MB LED is lit If the tester loses the link it reports Lost Link for several seconds then returns to the search for a link partner LanScaperPRO Network Tester User s Guide Chapter 3 Performing Network Tests Performing Cisco Discovery Protocol Tests me NOTE Some modes of Full Duplex non auto negotiation Ethernet connection will not link properly with the Lan ScaperPRO and the Hub Flash function will not work 6 Press the QUIT key to stop the test Performing Cisco Discovery Protocol Tests This test detects Cisc
71. y two screws as shown in Figure 4 See Installing or Replacing the Batteries on page 13 for more information Figure 4 LanScaperPRO back panel 12 LanScaperPRO Network Tester User s Guide Chapter 2 Operation Installing or Replacing the Batteries Installing or Replacing the Batteries To run the LanScaperPRO Network Tester four new Alka line or charged NiMH AA batteries must be installed in the battery compartment Note that batteries are not included with the unit you must supply your own Use the proce dure below to install or replace the batteries Ges NOTE After batteries are installed in the unit if the LOW BATT indicator light comes on the batteries should be replaced as soon as is practical If the LOW BATT indi cator is on and the unit is not the batteries must be replaced to continue using the unit To install or replace the batteries 1 Disconnect the tester from any external connection before opening it to install or replace the batteries 2 Using a screwdriver remove the two screws holding the battery compartment cover Remove the cover 3 If replacing old batteries pull them out of the battery compartment and dispose of them according to local regulations 4 Insert four new Alkaline or charged NiMH AA batteries 5 Replace the cover and screws LanScaperPRO Network Tester User s Guide 13 Chapter 2 Operation Safety Warnings and Cautions Safety Warnings and Cautions R

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