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Xerox Phaser 6121MFP

1. 20 eee e cece e eee eect eee neeeeeeeees 78 Selecting Color or Black and White Copies 0 cece cece eee een cece e rene ee eneeeees 79 Reducing or Enlarging the Image cece eee cece eee enn eee eneeeeeneeene 79 Making the Image Lighter or Darker 2 sce cece ee eee nen tent eeneeneees 79 Changing the Default Copy Settings w iuspcacuveseersesebseseeteesndedesecetensesssaseceveny 80 Advanced Copying ssccavsiadsdadeveasiedeiwbadedt deiebadstedtiegen cnedehededetenneneneedeceetc 81 Collating Sort Copying 0sadcendanabauatanateaahanetadnsimeannanamsnnne rain agknnensimeshs 81 2 Sided COPYING ss0s323s20508s40eereabeeaseeeiaseGaesnd ape E S E e S 81 Printing Multiple Pages per Sheet 2 Up 0 cece cece cece cece ence cence ececeeeneeees 84 Using Special Copy Modes 02 e nen teen nee ee een e teenies 86 7 Scanning Scanning Overview 6 ccc ccc eee ee nee ene ee ete en eee ence neta teen tenet eeneteenenees 90 Scanning Methods 00 ccc cc cece eee eee een e eee eee een n nee eee en ee ee eens 90 Loading Documents for Scanning e Gate enen patente here ees nue ke oe bested ewes aeons 92 Scanning to EMA wees vasa veuw sae eens ead oelea cased a bE Oda bed ale bade oe bene de 93 Manually Entering the Email Address oc ccaccnawieniiweviedud ee ince sededadedisededaneeeseande 94 Selecting an Email Address from the Address Book 20 e cece
2. Irregular print or the image appears mottled The paper is damp Remove the moist paper and replace it with new dry paper Adjust the humidity in the media storage area Unsupported media wrong size thickness type etc is being used Use media approved by Xerox for your printer See Usable Paper on page 56 One or more of the toner cartridges may be defective Remove the toner cartridges and inspect them for damage Replace any that are damaged The imaging unit may be defective Remove the imaging unit and inspect it for damage If damaged replace it Fuser problems toner from the image comes off when the image is rubbed because of insufficient fusing The paper is damp Remove the moist paper and replace it with new dry paper Unsupported media wrong size thickness type etc is being used The media type set in the printer driver does not match the media loaded in the printer tray Use media approved by Xerox for your printer See Usable Paper on page 56 Specify the correct media type in the printer driver There are toner smudges or residual images One or more of the toner cartridges is defective or installed incorrectly Remove and inspect the toner cartridges Replace any that are defective and ensure that all cartridges are properly seated Phaser 6121MFP Multifunction Printer User Guide 191 Troubleshooting Symptom
3. Before scanning in Scan mode specify the network settings in the Email Setup menu See Configuring the SMTP Email Server for Scanning to Email on page 48 180 Phaser 6121MFP Multifunction Printer User Guide Message No suitable paper Check duplex setting Reason 2 sided printing is selected but paper with a type or size incompatible with 2 sided printing has been selected Troubleshooting Action Select Letter or A4 size plain paper or select single sided printing then try performing the print job again No suitable paper Load xxx paper Paper suitable for printing is not loaded in the tray Load suitable paper in the paper tray Not email address When the destination for the scanned data was specified a fax number registered in the address book was selected instead of an email address Directly type in the destination or specify an email address registered in the printer s address book When sending scanned data to an FTP address only one address can be specified Delete all specified destinations or send the scanned data waiting to be sent then scan again Toner not installed Install xxx toner The indicated toner cartridge is not installed Install the indicated toner cartridge Not assigned No Speed Dial destination or Group Dial destination is registered in the address book Otherwise no destination has been registered with the specified Speed Di
4. 794mm 31 3 o Sx if ff J 1 ne mm 4 6 e e 560 mm 22 0 154 mm 6 1 714 mm 28 1 a 100 mm 3 9 3 After positioning the printer you are ready to connect it to the power source and computer Go to the next section Connecting the Printer on page 34 Connecting the Printer Note Connect the printer via Ethernet or USB A USB connection is a direct connection and is not used for networking An Ethernet connection is used for networking An Ethernet connection is faster than a USB connection Hardware and cabling requirements vary for the different connection methods Cabling and hardware are generally not included with your printer and must be purchased separately Attach the cables If you have a Phaser 6121MFP S printer configuration you will connect the printer to your computer via a standard A B USB 2 0 cable If you have a Phaser 6121MFP N or D printer configuration and your computer is connected to a network connect the printer to the network using a standard Ethernet cable category 5 RJ45 If you do not have a network connect the printer to your computer using a standard A B USB 2 0 cable If you have a Phaser 6121MFP N or D printer configuration and plan to use the fax feature connect the printer to a phone line for sending and receiving faxes For safety information see Telephone Line Cord on page 11 Attach the power cord and then plug in the printer and turn it on For safet
5. Print Config Page Prints the Configuration page showing printer configuration information such as current default settings toner cartridge information network information Phaser 6121MFP N or D printer configurations only etc Information This sub menu gives you access to various types of reports and information lists e Internal Pages Print Menu Map Print Config Page Print Demo Page Print Address Book Print Test Page 1 Print Test Page 2 Print Test Page 3 e Supplies Displays percentage of remaining toner and remaining imaging unit life span e Usage Displays total number of pages produced by all functions then lists number used by each function B W copy Color copy B W print Color print fax print and scan e Print Fax Reports Phaser 6121MFP N or D printer configurations only Variety of fax usage information such as number of faxes sent received general activity Speed Dial and Group Dial lists and the address book contents 142 Phaser 6121MFP Multifunction Printer User Guide Control Panel Menus Menu Item Contents Replace Toner This sub menu gives you access to toner maintenance features e Toner Status Displays the percent of each toner cartridge remaining e Toner Change Use for replacing individual toner cartridges e Clean Laser Lens Use for cleaning the laser lens when certain print quality problems arise e Replace ALL Toner Used for replacing all of the toner cartridges
6. Troubleshooting Help Resources Xerox provides several websites that offer help for your Phaser 6121MFP printer Quick Start Tutorials English only www xerox com office 6121MFPdocs Video Tutorials Maintenance www xerox com office 6121MFPdocs Installation www xerox com office 6121MFPdocs Replacing Supplies www xerox com office 6121MFPdocs Troubleshooting www xerox com office 6121MFPdocs Recommended Media List Europe www xerox com europaper North America www xerox com paper Online Support Assistant www xerox com office 6121MFPsupport Technical Support www xerox com office 6121MFPsupport Contacts www xerox com office worldcontacts Material Safety Data Sheets for identifying materials US and Canada and providing information on safely handling and www xerox com msds storing hazardous materials European Union www xerox com environment_europe 208 Phaser 6121MFP Multifunction Printer User Guide Printer Specifications This chapter includes Physical Specifications on page 210 Environmental Specifications on page 210 Electrical Specifications on page 211 Performance Specifications on page 212 Controller Specifications on page 213 Phaser 6121MFP Multifunction Printer User Guide 209 Printer Specifications Physical Specifications Weights and Dimensions Part Specifications Base Unit Phaser 6121MFP S Width 405 mm 15 9 in Height 427 mm 16 8 in Depth 375
7. 11 Document cover Features 6121 178 Phaser 6121MFP N without options 1 mn D WwW N Auto document feeder cover Auto document feeder guides Auto document feeder tray Document output tray Document stopper Phaser 6121MFP Multifunction Printer 19 User Guide Features Phaser 6121MFP D with optional 500 sheet feeder 20 Phaser 6121MFP Multifunction Printer User Guide 500 sheet feeder with tray cover optional for Phaser 6121MFP N or D configurations only Lower feeder unit optional for Phaser 6121MFP N or D configurations only Duplex unit Features Rear Views 1 Power switch 2 Power cord connection 3 Fax Phone line out Phaser 6121MFP N and D printer configurations only 4 Line out jack Phaser 6121MFP N and D printer configurations only 5 USB cable port 6 Network Ethernet connection Phaser 6121MFP N and D printer configurations only 6115 171 Phaser 6121MFP N 6121 165 Phaser 6121MFP D with duplex unit and 500 sheet Phaser 6121MFP D with duplex unit feeder 1 Duplex unit and door 1 Duplex unit 2 Release lever 2 Release lever 3 Lower feeder unit 3 Attachment base for duplex unit Phaser 6121MFP Multifunction Printer 21 User Guide Features Internal Components 1 Fuser 2 Imaging unit 3 Toner cartridge Phaser 6121MFP Multifunction Printer User Guide 22 Features Standard Features The Phaser 6121MFP
8. 128 Phaser 6121MFP Multifunction Printer User Guide Faxing Changing the Default Fax Receive Options To change the default fax receive options 1 2 3 4 On the printer control panel press the Fax button Press the Down Arrow button to go to Fax Default Setup and then press the OK button Arrow down to Receive Option and press OK Set the features as desired pressing OK after each selection For a complete listing of options see the Receive Option section in the table Fax Default Setup Menu on page 154 To reset all settings back to their factory defaults arrow down to Reset to Default and then press OK All stored faxes will print See also Fax Default Setup Menu on page 154 Receiving Faxes Manually Faxes can be received manually when a phone is connected to the printer and the same line is used for phoning and faxing To set up receiving faxes manually 1 4 ees On the printer control panel press the Fax button Press the Down Arrow button to go to Fax Default Setup and then press the OK button Arrow down to Receive Option and press OK Arrow down to Receive Mode and press OK Arrow down to Manual Receive and press OK The Auto Receive indicator light on the control panel turns off When the phone rings for an incoming fax either pick up the phone or press the On Hook button on the left side of the control panel then press the Start B amp W button Phaser 6121MFP Multifunction Printer 1
9. Color 5 ppm 2 sided printing 5 ppm Monochrome 20 ppm 2 sided printing 13 2 ppm from Tray 2 Print resolution 600 x 600 dpi x 1 bit Standard 1200 x 600 dpi x 1 bit Enhanced Copy speed with auto document feeder Phaser 6121MFP N and D printer configurations only Color 3 cpm 600 x 300 dpi B W 10 cpm 600 x 300 dpi B W 20 cpm 300 x 300 dpi Copy resolution 600 x 600 dpi x 1 bit Scan speed Phaser 6121MFP N or D printer configurations only Color 600 x 600 dpi 9 94 mm sec 600 x 300 dpi 19 88 mm sec B W 600 x 600 dpi 29 81 mm sec 600 x 300 dpi 59 62 mm sec 300 x 300 dpi 119 25 mm sec Scan resolution 150 x 150 dpi 300 x 300 dpi Fax Modem speed Phaser 6121MFP N or D printer configurations only V 34 up to 33 6 k bps Fax TX speed Phaser 6121MFP N or D printer configurations only 3 sec page at V 34 212 Phaser 6121MFP Multifunction Printer User Guide Printer Specifications Controller Specifications Phaser 6121MFP S Controller Board Controller Function Controller structure Main board Processor RISC CPU 120 MHz Memory RAM 128 Mb SDRAM Flash ROM 4 Mb for F W Optional Not available Hard Disk Not supported Host I F USB 2 0 480 Mbps Phaser 6121MFP N or D Controller Board Item Specification Controller structure Main board NCU board Processor RISC CPU 120 MHz Memory RAM 12
10. In the printer dialog box click the Properties button or equivalent to access the printer driver properties Click the Basic tab From the Paper Source drop down list select Tray 1 Multipurpose From the Paper Type drop down list select Labels Select any other settings that apply such as whether to print in monochrome or color then click OK In the Print dialog click OK to begin printing Printing on Card Stock You can print on thin or thick card stock See Usable Paper on page 56 Card Stock Printing Guidelines Paper thicker than 90 gsm 24 lb bond is referred to as thick stock Test all thick stock to ensure acceptable performance You can print continuously with thick stock However this could affect the media feed depending on the media quality and printing environment If problems occur stop the continuous printing and print one sheet at a time Print on card stock only from Tray 1 Load the card stock faceup in the tray Do not load card stock of mixed thicknesses in the tray at a time use only one thicknesses in the tray per print job Do not use card stocks that are coated designed for inkjet printers or that contain cutouts or are perforated Printing on Card Stock from the Paper Tray Notes e Card stock can be printed only from Tray 1 e You cannot perform automatic 2 sided printing using card stock To print on card stock OO ONS Remove the dust cover from Tray 1 and then remove any e
11. On the right side of the printer control panel press the Stop Reset button to clear the settings from the previous job Load your original documents Use the document glass for single or 2 sided copies or the auto document feeder for multiple pages 6121 074 6121 078 Document Glass Auto Document Feeder Lift the auto document feeder cover and place the Insert the originals faceup with the top of the pages original facedown toward the back left corner of the entering the feeder first Adjust the paper guides so document glass they fit against the originals 3 On the printer control panel press the Copy button 4 To set the desired number of copies on the printer control panel keypad press the number button for the desired number of copies The number of copies displays in the upper right corner of the menu Note To reset the number of copies to 1 press the Stop Reset button Select copying options See Adjusting Copy Options on page 78 To print color copies press the Start Color button To print black and white copies press the Start B amp W button If you placed originals in the auto document feeder copying continues until the auto document feeder is empty 76 Phaser 6121MFP Multifunction Printer User Guide Copying 7 Tocancel a copy job on the printer control panel press the Stop Reset button Use the Up Arrow button or Down Arrow button to select Yes and then press the OK button Note Print jobs are interrupt
12. Press the Start B amp W button and then if prompted to select a paper size select a size or accept the default and press OK If you do not know the Speed Dial entry number you can search for it a b At Speed Dial press OK and then at Search press OK again At the Search menu enter the first letter of the entry name and then press OK Note If you are entering more than the first letter in the name you will need to match the case used in the name for example first letter capital second lower case etc C After the printer finishes searching and displays a list of entries select the desired entry and press OK Arrow down to Finish and press OK then press the Start B amp W button If prompted to select a size select a document size and then press OK Faxing to a Group Set up and save group names to easily access them when you want to send a fax to a group Groups can include both individual and group entries once they have been set up For information on setting up fax number groups in the printer s address book see Adding Fax Numbers to the Address Book on page 131 To send a fax to a group in the Address Book 1 Soe IS Place the document to be faxed on the document glass or in the auto document feeder On the printer control panel press the Fax button At Fax To press the OK button Press the Down Arrow button to go to Address Book and then press OK If you know the Group Dial entry number for the
13. 16 24 lb Loading Capacity 1 sheet at a time Printing on paper that has different settings from the paper size or paper type selected in the printer driver or loading paper into an unsuitable paper tray for printing may lead to paper jams To ensure that printing is done correctly select the correct paper size paper type and paper tray The printed image may fade due to moisture such as water rain or vapor For details contact your reseller See also Recommended Media List North America www xerox com paper Recommended Media List Europe www xerox com europaper Printable Area The printable area on all paper sizes is up to 4 0 mm 0 157 in from the a edges of the media Each media size has a specific printable area the maximum area on which the machine can print clearly and without distortion This area is subject to both hardware limits the physical media size and the margins required by the machine and software constraints the amount of memory available for the full page frame buffer The 4 printable area for all media sizes is the page size minus 4 0 mm 0 157 in a 4 0 mm 0 157 from all edges of the media When printing in color on legal size media the following limitations apply e The printable area is 339 6 mm 13 4 in from the leading edge of the paper However there is a non printable area up to 4 0 mm 0 157 in from the leading edge e The bottom margin is
14. 16 fax recipients There were more than 16 addresses found with an LDAP search To narrow the search increase the number of entered characters to search on and then perform the search again Imaging Unit life at end of life Replace It is time to replace the imaging unit Replace the imaging unit Imaging Unit Low The imaging unit is nearly empty Prepare the new imaging unit Job canceled While a document was being scanned from the document glass in Scan mode more than one minute passed after the first page of the document was scanned or the data could not be sent Therefore the scan job was automatically canceled Turn off the printer and wait several seconds then turn the printer on When sending multiple pages for example scan the first page and then scan the next page within one minute Memory file full The maximum number of image data files has been reached Memory full The printer has received more data than can be processed with its internal memory Turn off the printer and wait several seconds then turn it on again Decrease the amount of data to be printed for example by decreasing the resolution and then try printing again No network setting No Email server The network settings were not completely specified when the printer was switched over to Scan mode Before scanning in Scan mode specify the network settings in the Network Setup menu
15. 171 printer setup configuring scanning to email 48 configuring scanning to FTP server 49 entering the printer s fax number 35 setting Power Saver mode 26 setting the control panel timeout 26 setting the default printer mode 27 printer setup checklist 31 Phaser 6121MFP N and D 32 Phaser 6121MFP S 31 printer sleep mode setting 26 printer software downloading from Web 38 installing 38 printer specifications 209 210 printer Start button defaults 98 printer status messages 179 printer test pages 178 printer type 30 printer usage report 173 printer views front 19 internal components 22 rear 21 printer weight 210 printing 51 labels 69 70 on card stock 71 on custom size paper 74 Index on envelopes 68 printer test pages 178 stored faxes 128 the address book 137 the Configuration page 178 to fax 119 120 printing options selecting 63 selecting for single job in Macintosh 65 selecting for single job in Windows 63 printing preferences printing to fax 119 selecting for Windows 63 Push To Scan scanning using 100 setting up 98 using from the printer control panel 100 using from the Scan Dashboard 100 R receiving faxes 125 automatically 125 manually 129 to memory 128 recycling printer 227 supplies 172 regulatory information Canada 216 Europe 216 United States 216 reports 142 accessing internal 142 printing fax 137 setting up fax 136 resource information 2
16. Color Start button Starts a color copy or scan 15 Stop Reset button Press to return to the default mode main menu cancel current print copy fax job Phaser 6121MFP Multifunction Printer 25 User Guide Features Control Panel General Setup This section includes e Setting the Panel Timeout on page 26 e Setting the Power Saver Mode on page 26 e Setting the Brightness of the Control Panel Menu on page 27 e Setting the Control Panel Speaker Volume on page 27 e Setting the Printer s Default Mode on page 27 The General Setup menu in the printer control panel controls certain printer features such as the power saver mode the control panel s LCD brightness level the printer s default mode copy scan fax and more For a complete listing of General Setup menu options see General Setup Menu on page 144 Setting the Panel Timeout The Panel Timeout returns the control panel to its default menu after the printer has been idle for a specified length of time You can set this length of time To set the control panel timeout 1 On the printer control panel press the Back Menu button to enter the System Menu then press the Down Arrow button to go to General Setup Press the OK button 2 At Panel Timeout press OK 3 Use the Up Arrow and Down Arrow buttons to select the desired span of time e Off The control panel menu will not revert to its default setting e 30 Sec The control panel menu will revert to its defaul
17. Incorrectly configured voice over IP VOIP Digital phone service is often not compatible with Fax Install dial tone phone service or try to troubleshoot VOIP For more information go to www soft switch org Problems Receiving Faxes Symptom The received fax is blank Cause There may be a problem with the telephone connection or with the caller s fax machine Solution Verify that the printer can make clean copies If it can have the caller send the fax again The caller may have loaded the pages upsidedown Contact the sender Faxes cannot be received automatically The printer is set to receive faxes manually Set the printer to automatic reception See Changing the Fax Receive Mode on page 125 The memory is full Load paper if the output tray is empty then see if the stored faxes print The telephone line is incorrectly connected Check the telephone line connection If it is disconnected connect it There may be a problem with the caller s fax machine Make a copy to verify that this printer is operating correctly and then if the copy printed correctly have the recipient check the condition of their fax machine Phaser 6121MFP Multifunction Printer 205 User Guide Troubleshooting Symptom Cause Incorrectly configured voice over IP VOIP Digital phone service is often not compatible with Fax Solution Install dial
18. Press OK If desired select any other settings such as image toner density or resolution and then press OK 4 Press the Down Arrow button to go to Send Mode and verify that it is set to Memory If it is not press OK then select Scan then Dial and press OK Arrow down to Delay Send TX and then press OK In the Send Time row use the alphanumeric keypad buttons to enter the time to send the fax Use the 24 hour format 00 00 to 23 59 7 Press OK and then press the Start B amp W button The fax is scanned and saved to be sent at the time you specified Note When there are faxes waiting to be sent the Fax button on the printer control panel will be blinking Canceling a Delayed Send Fax To cancel a fax scheduled for a delayed send 1 On the printer control panel press the Fax button Press the Down Arrow button to go to Cancel Delay Send and the press the OK button Delayed send faxes are listed Select the one you want to cancel and then press OK To cancel sending the fax select Yes If you change your mind about canceling the fax select No Press OK wy 122 Phaser 6121MFP Multifunction Printer User Guide Faxing Selecting Fax Options for Single Jobs This section includes e Setting the Fax Resolution on page 123 e Making the Image Lighter or Darker on page 123 Setting the Fax Resolution To set the fax resolution for sending faxes 1 On the printer control panel press the Fax button 2 Press the
19. page 112 See also Scanning to an FTP Server on page 97 Phaser 6121MFP Multifunction Printer 49 User Guide Scan and Fax Setup Enabling the Printer for Faxing Notes e If you are setting up a Phaser 6121MFP N or D printer and you already selected the country date time and fax number for the printer at the control panel during initial setup you can skip this section e If you accidentally exited out of the initial setup at the control panel before finishing the language and fax setup you can use the instructions here to continue the process e If you have the Phaser 6121MFP S printer configuration you can skip this section To enable the printer to send and receive faxes Neo oo WN gt 10 11 On the printer control panel press the Fax button Press the Down Arrow button to go to Fax Default Setup and then press the OK button Arrow down to Device Setup and then press OK At Country press OK Select your country from the list and then press OK Arrow down to Date amp Time and press OK Using the keypad buttons enter the time do not press OK yet then enter the date in the format MM DD YY Press OK Note You can change the date format now by arrowing down to Date Format pressing OK selecting a different format then pressing OK again Arrow down to Device Fax Number and press OK Using the keypad buttons enter the printer s fax number and then press OK If desired you can enter a default
20. use paper or other media from a new package See also Printing Envelopes on page 68 Printing Labels on page 69 Printing Custom Sizes on page 73 Auto Document Feeder Guidelines The auto document feeder accommodates the following original sizes e Width 140 216 mm 5 5 8 5 in e Length 210 355 6 mm 8 2 14 in The weight range includes 60 128 gsm 16 34 lb Bond Follow these guidelines when loading originals into the auto document feeder e Load originals faceup so that the top of the document enters the feeder first e Place only loose sheets of paper in the auto document feeder remove all paper clips and staples first e Adjust the paper guides so that they fit against the originals e Insert paper in the auto document feeder only when toner on the paper is completely dry e Donot load originals above the maximum fill line about 35 sheets e Do not load label sheets into the auto document feeder e Donot load documents with binder holes or other perforations Phaser 6121MFP Multifunction Printer 53 User Guide Printing Document Glass Guidelines Use the document glass rather than the auto document feeder to copy or scan the following types of originals e Paper with paper clips or staples attached e Paper with wrinkles curls folds tears or notches e Paper with cutouts or perforations e Coated or carbonless paper or items other than paper such as cloth or metal e Envelopes e Non standard
21. 1 Auto Receive indicator Remains lit while the automatic receive function is on Blinks when there is a stored received fax in the printer s memory 2 Address Book button Press to access the printer s address book of fax numbers and email addresses 3 Redial Pause button Recalls the last number dialed Inserts a pause when a fax number is dialed 4 On Hook button When the fax line is shared with a telephone pressing On Hook before sending or receiving faxes disables the telephone extension Middle 5 Menu Display window Displays settings menus and messages 6 Navigation Menu select buttons Up Down arrow buttons Press to move through menus options Back Forward arrow buttons Press to move left and right through menus options 7 OK confirm button Press to select the setting that is currently displayed 8 Alert indicator When lit indicates an error condition or warning 9 Back Menu button Press to go to the System Menu cancel an entered character return to the previous screen Features 11 Z Scan Copy Start Stop Reset 6121 166 Right side 10 Alphanumeric keypad Use to enter information 11 Mode buttons Press to select Fax Phaser 6121MFP N and D printer configurations only Scan or Copy mode 12 B amp W Start button Starts a fax or B amp W copy or scan 13 Ready indicator Lights up when it is OK to press the Start button to copy scan and fax 14
22. 16 0 mm 0 63 in for colors C M and Y and 4 0 mm 0 157 in for black Phaser 6121MFP Multifunction Printer 57 User Guide Printing Envelopes Envelopes have a non guaranteed printable area that varies with the envelope type The envelope printable area is determined by the application from which you are printing e White area guaranteed printable area e Gray area non guaranteed printable area e Non printable area is 4 mm 0 157 in all the way around the envelope Notes e Envelopes can only be printed on their front sides the side on which the recipient s address is printed e Your printer supports printing on two sizes of envelope with long edge feed DL 100 x 220 mm and C6 114 x 162 mm e Envelopes in DL size have a non printable area on the left and right sides of 6 mm Page Margins Margins are set through your application Some applications allow you to set custom size pages and margins while others have only standard page sizes and margins from which to choose If you choose a standard format when printing on custom size paper you may lose part of your image due to printable area constraints If you can customize your page in your application use the application s sizes for the printable area for best results 58 Phaser 6121MFP Multifunction Printer User Guide Printing Loading Paper This section includes e General Guidelines on page 59 e Loading Paper in Tray 1 on page 59
23. 6121MFP printer They are guaranteed to produce excellent results with your printer To order paper or other specialty media contact your local reseller or go to www xerox com office 6121MFPsupplies Caution Damage caused by using unsupported paper transparencies and other specialty media is not covered by the Xerox warranty service agreement or Total Satisfaction Guarantee The Total Satisfaction Guarantee is available in the United States and Canada Coverage may vary outside these areas please contact your local representative for details See also Recommended Media List North America www xerox com paper Recommended Media List Europe www xerox com europaper 52 Phaser 6121MFP Multifunction Printer User Guide Printing Paper Usage Guidelines Each printer tray accommodates certain sizes and types of paper or other specialty media Follow these guidelines when loading paper and media in the trays e Fan paper or other specialty media before loading in the paper tray e Donot print on label stock once a label has been removed from a sheet e Your printer supports printing on envelope sizes DL and C6 only e Some wrinkling and embossing may occur when printing envelopes e Do not overload the paper trays Do not load paper above the fill line on the inside of the paper guide e Adjust the paper guides to fit the paper size The paper guides click into place when they are adjusted correctly e If excessive jams occur
24. Custom size paper can be loaded into Tray 1 only You load custom size paper in the paper tray the same way you load standard size paper See also Loading Paper in Tray 1 on page 59 Selecting Paper Tray Settings on page 62 Defining Custom Paper Sizes To add a custom paper size to the printer s driver options 1 Open the printer s driver settings e In Windows navigate to your printer directory or list then right click the printer and select Properties In the Properties dialog box click the Printing Preferences button e From an application s Print menu select your printer and then click the Properties button 2 Inthe Printing Preferences or Properties dialog box in the Basic tab click the Edit Custom Paper button 3 Inthe Custom Paper dialog box click New 4 Inthe second Custom Paper dialog box type a name for this custom size in the Name field 5 In the Size section set the width and height for the paper If necessary in the Unit section select the units your printer uses and then click OK Note Custom sizes you create must be within the custom size range supported by the printer width 92 216 mm 3 6 8 5 in height 184 356 mm 7 14 in 6 Click OK In the Printing Preferences or Properties dialog box click OK The new custom paper size displays in the Original Size and Output Size lists For help using the printer driver click the Help button in the printer driver s Properties
25. If the duplex unit is not installed and the locking pins are installed at the back of the 500 sheet feeder remove the locking pins one in each opening on the left and right sides at the back of the 500 sheet feeder To remove a locking pin turn it to either the left or the right so that its grip is vertical then pull out the locking pin to remove it 2 Remove the dust cover from Tray 1 and close the tray Phaser 6121MFP Multifunction Printer 165 User Guide Maintenance 3 Lift the printer off the 500 sheet feeder and place it on a sturdy flat surface Warning To avoid injury use two people to lift the printer 6121 054 6121 053 Clean the media feed rollers by wiping them with a soft dry cloth Reinstall the printer on top of the 500 sheet feeder Open Tray 1 and reattach the dust cover If you removed the duplex unit reinstall it If there is no duplex unit but you removed the locking pins reinstall them For information on reinstalling the duplex unit see the Install Duplex Unit instruction sheet that came packaged with your printer Sow gt Cleaning the Duplex Unit Feed Rollers Note These instructions are for the Phaser 6121MFP D printer configuration only 1 Open the duplex unit door 6121 050 166 Phaser 6121MFP Multifunction Printer User Guide Maintenance Clean the feed rollers by wiping them with a soft dry cloth 6121 051 Close the duplex unit door Phaser 6121MFP Multifunction Pri
26. Jams at Tray 1 on page 199 Clearing Jams at the Auto Document Feeder on page 200 Clearing Jams at the 500 Sheet Feeder on page 201 Clearing Jams at the Duplex Unit on page 202 Caution To avoid damage always remove misfed media gently without tearing it Any piece of media left in the printer whether large or small can obstruct the media path and cause further misfeeds Do not reload media that has misfed Caution The image is not fixed on the media before the fusing process If you touch the printed surface the toner may stick to your hands so be careful not to touch the printed face when removing the misfed media Make sure not to spill any toner inside the printer Warning Unused toner can mess your hands clothes or anything else it gets on If you accidentally get toner on your clothes lightly dust them off as best as you can If some toner remains on your clothes use cool not hot water to rinse the toner off If toner gets on your skin wash it off with cool water and a mild soap Warning If you get toner in your eyes wash it out immediately with cool water and then consult a doctor Note If after clearing the media misfeed the misfeed message in the message window persists open and close the printer top This should clear the misfeed message Clearing Jams at the Fuser Inside the Printer 1 Open the printer top see picture below left If there is paper in the output tray remove it then fold up the output t
27. OK button 3 Do one of the following e Toselect a preset size arrow down to Preset Sizes press OK and then press the Up Arrow or Down Arrow button to select a size Press OK e Toenter another size at Manual press OK and then use the keypad to enter a size between 50 and 200 or press the Up Arrow button or Down Arrow button to change the scale by increments of 1 Press OK to confirm Making the Image Lighter or Darker To lighten or darken an image when it is copied 1 On the printer control panel press the Copy button 2 Press the Down Arrow button to go to Darken and then press the OK button 3 To lighten the image press the Back Arrow button To darken the image press the Forward Arrow button 4 Press OK to confirm Phaser 6121MFP Multifunction Printer 79 User Guide Copying Changing the Default Copy Settings The default copy settings are used on all copy jobs unless you change them at the time of copying To change the default copy settings 1 On the printer control panel press the Copy button 2 Press the Down Arrow button to go to Copy Default and then press the OK button 3 Arrow down to the setting you want to change and press OK e Paper Default Select the tray to use Phaser 6121MFP N and D printer configurations only e Original Document Type Select the content type being copied text photo or mixed e Lighten Darken Select the darkness or lightness of the copy e Collate Default Sele
28. Open the auto document feeder cover and gently remove any misfed paper then close the lid 6121 201 3 Close the auto document feeder feed cover 200 Phaser 61271MFP Multifunction Printer User Guide Troubleshooting Clearing Jams at the 500 Sheet Feeder 1 Gently pull the 500 sheet feeder out as far as possible and then lift it slightly to pull it out all the way see images below 6121 072 6121 206 Remove the misfed paper If necessary remove the dust cover from Tray 1 and close the tray Remove the dust cover from the 500 sheet feeder and remove all the paper from the tray Fan the paper and align its edges Press down the tray s paper pressure plate to lock it in place wb wn 6121 030 6 Reload the paper in the tray and attach the dust cover 7 Reinsert the 500 sheet feeder into the printer then open and close the printer top to clear the misfeed message on the printer control panel Phaser 6121MFP Multifunction Printer 201 User Guide Troubleshooting Clearing Jams at the Duplex Unit 1 Open the duplex unit cover at the back of the printer and then carefully pull out the misfed paper 6121 050 6121 061 Note Always remove the paper in the direction shown in the picture above on the right 2 Ifthe misfeed occurs at the bottom feed slot and the paper does not stick out far enough to be removed turn the dial at the right in the direction of the arrow until the paper can be pulled out 61
29. Packaged with printer Quick Features Setup Guide Packaged with printer User Guide PDF Packaged with printer on Software and Documentation CD Also available at www xerox com office 6121MFPdocs Quick Start Tutorials English only www xerox com office 6121MFPdocs Video Tutorials Maintenance www xerox com office 6121MFPdocs Installation www xerox com office 6121MFPdocs Replacing Supplies www xerox com office 6121MFPdocs Troubleshooting www xerox com office 6121MFPdocs Recommended Media List Europe www xerox com europaper North America www xerox com paper Online Support Assistant www xerox com office 6121MFPsupport Technical Support www xerox com office 6121MFPsupport Information pages Print from the control panel menu 28 Phaser 6121MFP Multifunction Printer User Guide Installation and Setup This chapter includes Installation and Setup Overview on page 30 Positioning and Connecting the Printer on page 33 Initial Setup at the Control Panel on page 35 Installing the Software on page 38 CentreWare Internet Services on page 46 See also Online Support Assistant at www xerox com office 6121MFPsupport Phaser 6121MFP Multifunction Printer User Guide 29 Installation and Setup Installation and Setup Overview This section includes e Before You Begin on page 30 e What Type of Printer Do I Have on page 30 e What Type of Connection Do I Have on page 30 e Setup Ch
30. There are toner smudges on the back side of the page whether or not it has been printed on both sides Cause The paper path is dirty with toner One or more of the toner cartridges is defective Solution Print several blank sheets and the excess toner should disappear Remove and inspect the toner cartridges Replace any that are defective The imaging unit may be defective Remove the imaging unit and inspect it for damage If damaged replace it Abnormal areas white black or color appear in a regular pattern The printer s laser lens is dirty Clean the laser lens See Cleaning the Laser Lens on page 168 A toner cartridge may be defective Remove and inspect the toner cartridges Replace any that are defective The imaging unit may be defective Remove the imaging unit and inspect it for damage If damaged replace it Image defects Drintar Printer Wes a ae BLt1icSL Printer The laser lens is dirty Clean the laser lens See Cleaning the Laser Lens on page 168 A toner cartridge may be leaking or defective Remove the toner cartridge with the color causing the abnormal image Replace it with a new toner cartridge The imaging unit may be defective Remove the imaging unit and inspect it for damage If damaged replace it Lateral lines or bands appear on the image The printer is not level The paper path is di
31. Verify that your printer is correctly connected to the network e If a password has been created to access the printer settings in CentreWare IS verify that you have the correct password Problems Accessing MFP ControlCentre MCC If you are having problems accessing the MCC try the following e Verify that the MCC software has been installed Windows only Click Start gt Programs gt Xerox Office Printing gt Phaser 6121MFP gt MCC gt Xerox Phaser 6121MFP MCC To install the MCC utility see Installing the MCC Utility on page 42 e Verify that your printer is connected correctly to your computer with a standard A B USB 2 0 cable See Connecting the Printer on page 34 e Verify that your USB port is working correctly e Verify that you have downloaded the printer information to the MCC utility Click the Connect icon in the MCC utility and then click the Download icon For more information click Help in the MCC utility menu bar to access the online help 188 Phaser 6121MFP Multifunction Printer User Guide Troubleshooting Print Quality Problems When the print quality is poor select the closest symptom from the following table and see the corresponding solution to correct the problem You can also print test pages to more precisely determine the print quality problem See Printing Printer Test Pages on page 178 If the print quality does not improve after carrying out the appropriate action contact Xerox Customer Suppor
32. Watermark Orientation Portrait or Landscape or other custom angle e Watermark Setting Specifies the watermark text font size and color and intensity Mac OS X v 10 3 Driver Drop Down Title Printing Options Copies amp Pages e Copies e Pages Layout e Pages per sheet e Layout direction e Border e Two Sided 66 Phaser 6121MFP Multifunction Printer User Guide Printing Driver Drop Down Title Printing Options Paper Handling e Pages To Print e Destination Paper Size e Page Order Cover Page e Print cover page When selected prints a cover page before or after the document e Cover Page Type Classified Confidential Secret Standard Topsecret Unclassified e Billing Info A field in which you can specify billing information to print on the cover page Printer Features e Basic Features e Color Matching Options e Image Options e Watermark Selection e Watermark Orientation e Watermark Setting Phaser 6121MFP Multifunction Printer 67 User Guide Printing Printing on Specialty Media This section includes Printing Envelopes on page 68 Printing Labels on page 69 Printing on Card Stock on page 71 Printing Envelopes Notes e Envelopes can be printed only from Tray 1 e Envelope printing is not supported for Comm 10 sized envelopes supported envelope types are DL 110 x 220 mm and C6 114 x 162 mm Envelope Printing Guidelines Successful envelo
33. Windows USB on page 40 Setting Up the Scan Dashboard Notes e The Scan Dashboard is a Windows only utility e For detailed information on setting up the Scan Dashboard see the Scan Dashboard Online Help open the Scan Dashboard and then click the Help button From the Scan Dashboard you can scan to a variety of destinations using settings you assign to the Scan Dashboard buttons For example you can assign scan settings to the Start buttons and Scan Mode buttons on the Scan Dashboard and you can launch applications using the Launch Application buttons The printer control panel Start buttons will scan to the configured destination when you select Scan To PC on the printer control panel and then press the desired Start button Setting Up Push To Scan Note These instructions are for all printer configurations and connection types You assign scan settings to the Scan Dashboard Start buttons so you can use Push To Scan from the Scan Dashboard Start buttons and from their counterparts on the printer control panel One setup works for both because the settings you apply to the Start buttons in the Scan Dashboard are automatically applied to the printer control panel Start buttons each time you select Scan To PC from the printer control panel To set up Push To Scan 1 If you have not installed the Scan driver and the utilities do so first For information see Installing the Software on page 38 2 Open the Scan Dashboard
34. address Phaser 6121MFP Multifunction Printer 37 User Guide Installation and Setup Installing the Software This section includes e Operating System Requirements on page 38 e Installing the Drivers for Windows Network on page 38 e Installing the Drivers for Windows USB on page 40 e Installing the MCC Utility on page 42 e Installing the Drivers for Macintosh on page 43 e Adding the Printer for Macintosh on page 44 Operating System Requirements e PC Windows 2000 XP Vista Windows Server 2003 or newer e Macintosh OS X version 10 3 or newer Installing the Drivers for Windows Network Notes e These instructions are for Phaser 6121MFP N or D printer configurations connected by an Ethernet cable to a network If you have a Phaser 6121MFP S printer configuration see Installing the Drivers for the Phaser 6121MFP S on page 41 e When you perform a standard installation of the software for a network connected printer as shown below all of the drivers and utilities are installed automatically To install the drivers for your Phaser 6121MFP network connected printer 1 Verify that the printer is plugged in turned on and connected to the same active network as your computer 2 Insert the Software and Documentation CD into your computer s CD drive The installer will start automatically unless you have autorun disabled on your computer If the installer does not start navigate to your computer s CD drive a
35. as this is faster than pulse decadic dialing and is readily available on almost all New Zealand telephone exchanges Warning Notice No 111 or other calls can be made from this device during a mains power failure This equipment may not provide for the effective hand over of a call to another device connected to the same line Some parameters required for compliance with Telecom s Telepermit requirements are dependent on the equipment PC associated with this device The associated equipment shall be set to operate within the following limits for compliance with Telecom s Specifications For repeat calls to the same number e There shall be no more than 10 call attempts to the same number within any 30 minute period for any single manual call initiation and e The equipment shall go on hook for a period of not less than 30 seconds between the end of one attempt and the beginning of the next attempt For automatic calls to different numbers e The equipment shall be set to ensure that automatic calls to different numbers are spaced such that there is no less than 5 seconds between the end of one call attempt and the beginning of another For correct operation the total Ringer Equivalence Number REN of all devices connected to a single line at any time should not exceed 5 224 Phaser 6121MFP Multifunction Printer User Guide Regulatory Information Material Safety Data Sheets For Material Safety Data information regar
36. by your PBX provider Ring Ring Pattern ia a 6121 207 Short long short 6121 208 Short short long 6121 209 Very long normal pattern ra 6121 210 7 Press OK 126 Phaser 6121MFP Multifunction Printer User Guide Faxing Selecting the Paper for Printing Received Faxes Faxes will print only on certain paper types in certain sizes The table below lists paper acceptable for printing faxes Paper Tray Paper Type and Size Tray 1 Plain Paper Letter Legal A4 Letterhead Letter A4 Thin Card stock Letter A4 500 Sheet Feeder Plain Paper Letter A4 optional for Phaser 6121MFP N and D only If your printer configuration includes the optional 500 sheet feeder then your received faxes will automatically be printed using paper from this tray If you do not have the optional 500 sheet feeder installed then you must make sure that the default paper type and size set in the System Menu for paper setup is Plain Paper or Letterhead size Letter Legal or A4 If the paper setting is set to something else such as Labels the printer will retain the fax in memory and not print it until the paper setting has been changed to an acceptable type To change the paper settings for Tray 1 1 On the printer control panel press the Back Menu button 2 Press the Down Arrow button to go Paper Setup and then press the OK button 3 Select Tray 1 Paper and press OK 4 Select the paper type either Plain Paper or Letterhead an
37. carried by military personnel or by members of the various Federal Departments such as FBI Treasure etc Unless photograph is ordered by the head of such department or bureau Reproducing the following is also prohibited in certain states e Automobile Licenses e Drivers Licenses e Automobile Certificates of Title The above list is not all inclusive and no liability is assumed for its completeness or accuracy In case of doubt consult your attorney Phaser 6121MFP Multifunction Printer 219 User Guide Regulatory Information Canada Parliament by stature has forbidden the reproduction of the following subjects under certain circumstances Penalties of fine or imprisonment may be imposed on those guilty of making such reproductions 1 2 3 4 Current bank notes or current paper money Obligations or securities of a government or bank Exchequer bill paper or revenue paper The public seal of Canada or of a province or the seal of a public body or authority in Canada or of a court of law Proclamations orders regulations or appointments or notices thereof with intent to falsely cause same to purport to have been printed by the Queens Printer for Canada or the equivalent printer for a province Marks brands seals wrappers or designs used by or on behalf of the Government of Canada or of a province the government of a state other than Canada or a department board Commission or agency established by t
38. check box at the bottom of the window Phaser 6121MFP Multifunction Printer 103 User Guide Scanning The TWAIN dialog box appears In the Paper Source drop down menu select the paper source that applies e Document Glass e Document Feeder Note When Document Feeder is selected as the paper source the printer will still only accept single page scans Select any other scanner settings desired For more information click the Help button in the window to view the online help Click the Scan button The printer scans the document and the image is placed in the specified location Scanning to a Macintosh OS X Application USB To scan an image to a file over USB to Macintosh OS X 1 Open the Image Capture application Note Other TWAIN applications such as Adobe Photoshop will also work A device scanner window automatically appears and a preview scan of the document starts Note The Scan Mode drop down menu is set to Flatbed by default and cannot be changed Documents can be scanned from the auto document feeder but only single page scans are allowed From the Scan To Folder select the desired location Specify the other scanner settings as desired In the image preview pane to the left click and drag a selection of the area you want scanned Note The Scan button at the bottom will not become active until you have made a selection Click the Scan button to start scanning The printer scans the document and the i
39. click Start select Programs gt Xerox Office Printing gt Phaser 6121MFP gt Scan Dashboard gt Phaser 6121MFP Scan Dashboard 98 Phaser 6121MFP Multifunction Printer User Guide 10 11 12 13 14 Scanning In the Scan Dashboard click the Settings button Click the Push To Scan tab if it is not already selected In the bottom row click the button for the action you want to execute when you press the Start B amp W button on the printer control panel or click the Start B amp W button on the Scan Dashboard In the top row click the button for the action you want to execute when you press the Start Color button on the printer control panel or click the Start Color button on the Scan Dashboard Click OK In the Scan Modes section of the Scan Dashboard click the mode button you assigned to the Start B amp W button In the TWAIN dialog box do one of the following e If you are connected via USB select the Local scanner USB option e If your printer is connected to a network select the Network scanner option For one button scanning from the Scan Dashboard when the Start buttons are clicked select the Do not display this dialog at start up TWAIN driver check box Note Once you select not to display this dialog the only way to get it back is to reinstall the scan driver Click OK The Scan Document dialog box appears In the Scanner Settings section select the desired scan options In the Destination section
40. connect the power cord See Connecting the Printer on page 34 Turn the printer on Load paper into Tray 1 See step 10 of the Installation Guide that came in the setup packet with the printer Perform the initial setup at the printer control panel See Configuring the Phaser 6121MFP S on page 35 Check your operating system requirements See Operating System Requirements on page 38 Windows users install the drivers and the Scan Dashboard utility See Installing the Drivers for the Phaser 6121MFP S on page 41 Once you have installed the drivers you are done with the software installation Macintosh users install the printer driver and the scan driver See Installing the Drivers for Macintosh on page 43 10 Macintosh users add the printer See Adding the Printer for Macintosh on page 44 Phaser 6121MFP Multifunction Printer 31 User Guide Installation and Setup Phaser 6121MFP N or D Printer Configurations 1 11 12 13 14 32 Unpack the printer remove all packing tape from the outside and inside of the printer then attach any parts that were packed separately from the main printer body See the Installation Guide for details Select a location for the printer See Choosing a Location for the Printer on page 33 Connect the printer to your computer If your computer is connected to a network connect your printer to the network using an Ethernet cable If you do not have a network connect your printer to y
41. copying Cause When printing envelopes the scale was specified and then 2 up copying was set Solution With 2 up copying the scale is automatically adjusted For 2 up copying on media with a narrow printing area set 2 up copying and then adjust the scale if necessary The printer resets or turns off frequently The power cord is not correctly plugged into the outlet Turn off the printer confirm that the power cord is correctly plugged into the outlet then turn on the printer A system error occurred Contact Technical Support with the error information The printer is making unusual noises The printer is not level The paper tray is not installed correctly Place the printer on a flat hard level surface Remove the tray that you are printing from and reinsert it completely into the printer There is a foreign object stuck inside the printer Turn off the printer and remove the object If you cannot remove it contact Technical Support With 2 up on multiple copies the output is incorrect Both the printer driver and the application have been set for collation For 2 up copying on multiple copies choose Collate only in the printer driver s Basic tab Do not set collation in the application Booklet Left and Right Binding output is incorrect Both the printer driver and the application have been set for collation For Booklet Left Binding and Booklet R
42. date format MM DD YYYY DD MM YYYY or YYYY MM DD e Preset Units Specifies the units of measurement the printer uses when enlarging or reducing images Phaser 6121MFP N and D printer configurations only the Preset Units setting for the Phaser 6121MFP S is located in the Copy Default menu e Device Fax Number The printer s fax number e Sender s Name The name that prints on the fax transmission report as the person who sent the fax Fax Send Options e Lighten Darken e Quality Default e Send Mode e Header e Reset to Default For details see Fax Send Options Setup Menu on page 156 154 Phaser 6121MFP Multifunction Printer User Guide Control Panel Menus Sub Menu Settings Receive Option e Memory Receive e Number of Rings e Scale to Fit e Receive Print e Receive Mode e Forward e Footer e Select Tray e Reset to Default For details see Fax Receive Option Menu on page 156 Fax Report Setup e Activity Report Provides information about completed fax jobs e Fax Send Report Provides information about sent fax jobs e Fax RCV Receive Report Provides information about received faxes Phaser 6121MFP Multifunction Printer 155 User Guide Control Panel Menus Fax Send Options Setup Menu Menu Item Description Lighten Darken Specifies the density level of the image or text Quality Default Specifies the resolution of the scanned image being faxed e Standard Text F
43. designated by the supplier Any repairs or alterations made by the user to this equipment or equipment malfunctions may give the telecommunications company cause to request the user to disconnect the equipment 222 Phaser 6121MFP Multifunction Printer User Guide Regulatory Information Users should make sure for their own protection that the electrical ground connections of the power utility telephone lines and internal metallic water pipe systems if present are connected together This precaution may be particularly important in rural areas Caution Users should not attempt to make such connections themselves but should contact the appropriate electric inspection authority or electrician as appropriate The Ringer Equivalence Number REN assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalent Numbers of all of the devices does not exceed 5 For the Canadian REN value please see the label on the equipment European Union Radio Equipment amp Telecommunications Terminal Equipment Directive The Facsimile has been approved in accordance with the Council Decision 1999 5 EC for pan European single terminal connection to the public switched telephone network PSTN However due to differences between the indi
44. e Loading Paper in the 500 Sheet Feeder on page 61 e Selecting Paper Tray Settings on page 62 General Guidelines e Donot load different types of paper into the same tray at the same time e Use high quality paper for laser printers to print at high quality See Usable Paper on page 56 e Donot remove or add paper to the tray when printing or if there is any paper still in the tray Doing so may cause a paper jam e Do not put any objects other than paper on the tray Also do not push or force down the paper tray e When refilling paper first remove any remaining in the tray then stack it with the new paper even the edges then reload it e Always load paper short edge feed Loading Paper in Tray 1 Note Unless you have the optional 500 sheet feeder installed available only for Phaser 6121MFP N and D printer configurations all copies and material printed will use the paper in Tray 1 In addition to plain paper the paper tray can use various other sizes and types of print media including e Letterhead e Card stock thick and thin e Labels e Specialty media including business cards postcards approved for laser printing only envelopes in sizes C6 and DL only and custom size paper Caution Do not use media intended for inkjet printers For a complete list of paper types and sizes that can be used with Tray 1 see Usable Paper on page 56 Make sure of the following points when loading paper in the paper tray
45. feeder or output tray Remove the dust cover and paper from Tray 1 and then close Tray 1 If your printer configuration includes the 500 sheet feeder remove it and its lower feeder unit by lifting the printer off it Warning To avoid injury use two people to lift the printer off the lower feeder unit If your printer configuration includes the duplex unit and attachment if you do not have the 500 sheet feeder remove these and move them separately For instructions on how to remove the duplex unit see the Remove Duplex Unit instruction sheet in the documentation packet that came with the printer When moving the printer Always use two people to lift and move the printer When lifting the printer grasp the areas as shown in the figure 6121 190 Do not tilt the printer more than 10 degrees to the front or back or left or right Tilting the printer more than 10 degrees may cause toner spillage Notes e Failure to repackage the printer properly for shipment can result in damage to the printer not covered by the warranty service agreement or Total Satisfaction Guarantee e Damage to the printer caused by improper moving is not covered by the Xerox warranty service agreement or Total Satisfaction Guarantee Phaser 6121MFP Multifunction Printer 175 User Guide Maintenance After moving the printer 1 Reinstall any parts you removed a If you removed the 500 sheet feeder put the printer back on top of it b If
46. function may be set to Off but that will change when you select 2 sided copying options Press the Down Arrow button to select 1 gt 2 if it is not already selected and then press OK Select the orientation binding or flip side for the second page e Short Edge Flip e Long Edge Flip If Long Edge Flip is selected the pages will be printed to flip on the long edge of the paper If Short Edge Flip is selected the pages will be printed to flip on the short edge of the paper Press OK When ready to copy press the Start Color button for color copies or the Start B amp W button for monochrome copies Phaser 6121MFP Multifunction Printer User Guide Copying Manual 2 sided Copying from the Auto Document Feeder You can copy a stack of 2 sided pages from the auto document feeder using the following method To print 2 sided to 2 sided using the auto document feeder 1 2 Place the stack of originals in the auto document feeder and then press the Copy button After copying remove the originals from the auto document feeder output tray and flip the stack over and place it back into the auto document feeder being careful not to disturb the page order Remove the printed copies from the output tray and keeping them together insert them top first blank side facing up into Tray 1 this rotates the pages 180 degrees from the way they printed out into the output tray Press the appropriate Start button to copy the
47. glass Position the document so that it is pressed close enough against the document glass For details on correctly positioning the document see Basic Copying on page 76 One or more of the toner cartridges may be defective Remove the toner cartridges and inspect them for damage Replace any that are damaged The imaging unit may be defective Remove the imaging unit and inspect it for damage If damaged replace it Image is blurred or the background is lightly stained One or more of the toner cartridges may be defective Remove the toner cartridges and inspect them for damage Replace any that are damaged The imaging unit may be defective Remove the imaging unit and inspect it for damage If damaged replace it The document glass or the document cover is dirty Clean the document glass and cover For details see Cleaning the Document Glass and Document Cover on page 161 190 Phaser 6121MFP Multifunction Printer User Guide Symptom The print or color density is uneven Cause One or more of the toner cartridges may be defective or low The imaging unit may be defective Troubleshooting Solution Remove the toner cartridges and inspect them for damage Replace any that are damaged or low Remove the imaging unit and inspect it for damage If damaged replace it The printer is not level Place the printer on a flat hard level surface
48. guides in Tray 1 after inserting the media a guide that is not properly adjusted can cause poor print quality media misfeeds and printer damage e Load the paper faceup in the tray many manufacturers place an arrow on the end of the wrapper to indicate the printing side e Avoid using media that is folded wrinkled or excessively curled e Avoid double feeding remove the media and fan the sheets they may be sticking together e Donot load more than one type size weight of media in a tray at the same time e Do not overfill the trays e Do not allow the output tray to overfill the output tray has a 100 sheet capacity misfeeding may occur if you allow more than 100 sheets of media to accumulate at one time 194 Phaser 6121MFP Multifunction Printer User Guide Troubleshooting Understanding the Media Path Understanding the path that paper and other media take through the parts of the printer will help you locate misfed media 6121 195 6121 193 1 Auto document feeder media feed rollers Output tray 2 Document feed tray Imaging unit 3 Document output tray Toner cartridge carousel 4 5 6 7 Tray 1 8 500 sheet feeder and lower feed unit 9 Fuser 10 Duplex unit Phaser 6121MFP D printer configuration only Phaser 6121MFP Multifunction Printer 195 User Guide Troubleshooting Clearing Paper Jams This section includes Clearing Jams at the Fuser Inside the Printer on page 196 Clearing
49. is reduced to fit the page e Off The information is divided into the number of pages it takes to print it e Crop The information that is outside the printable area of the page is not included in the fax printout 156 Phaser 6121MFP Multifunction Printer User Guide Control Panel Menus Menu Item Description Receive Print e Memory Receive default The fax prints after the entire transmission has been received Note that this setting is separate from the Memory Receive menu item at the beginning of the Receive Option Menu e Print Receive The fax begins printing as soon as the first page has been received Receive Mode e Auto RX auto receive The printer always answers an incoming call as a fax e Manual Receive The line continues to ring until you start the receive fax function manually e DRPD Distinctive Ring Pattern1 Pattern2 Pattern3 Pattern4 The printer determines from the ring pattern if the call is a voice phone call or a fax Forward Specifies whether the printer should forward incoming faxes to a specified destination and whether to print before forwarding e On Faxes received will be forwarded to the specified fax number or email address e On Print Faxes received will print out and then be forwarded e Off Faxes received will not be forwarded Footer e On Fax reception information is printed at the bottom of the printable area footer of the fax e Off Fax reception inf
50. jack type installed on your line Connecting this machine to an unauthorized jack can damage telephone company equipment You not Xerox assume all responsibility and or liability for any damage caused by the connection of this machine to an unauthorized jack If this Xerox equipment causes harm to the telephone network the Telephone Company will notify you in advance that temporary discontinuance of service may be required But if advance notice is not practical the Telephone Company will notify the customer as soon as possible Also you will be advised of your right to file a complaint with the FCC if you believe it is necessary The Telephone Company may make changes in its facilities equipment operations or procedures that could affect the operation of the equipment If this happens the Telephone Company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service If trouble is experienced with this Xerox equipment for repair or warranty information please contact the appropriate service center details of which are displayed either on the machine or contained within the User Guide If the equipment is causing harm to the telephone network the Telephone Company may request that you disconnect the equipment until the problem is resolved Repairs to the machine should be made only by a Xerox Service Representative or an authorized Xerox Service provider This applies at any time during or
51. mm 14 8 in Weight 19 2 Kg 42 3 lb Phaser 6121MFP N and D Width 405 mm 15 9 in Height 427 mm 16 8 in Depth 423 mm 17 in with Tray 1 loaded 443 mm 17 4 in Weight 20 8 Kg 45 9 lb Optional 500 Sheet Feeder Width 411mm 16 2 in Height 116 mm 4 6 in Depth 560 mm 22 0 in Weight 4 8 Kg 10 6 lb Optional Duplex Unit Weight 2 46 Kg 5 4 lb Duplex Unit base Weight 1 73Kb 3 8 lb Environmental Specifications Environment Temperature Relative Humidity Storage 0 to 35 C 32 to 95 F 15 to 80 applies only to CRUs Operating 10 to 35 C 50 to 95 F 10 to 85 Transportation 20 to 55 C 4 to 131 F 35 to 85 non condensing 210 Phaser 6121MFP Multifunction Printer User Guide Printer Specifications Electrical Specifications Power Source 110 127 VAC 50 60 Hz 220 240 VAC 50 60 Hz Power Consumption These specifications are for the printer configuration with the duplex unit Phaser 6121MFP D and the optional 500 sheet feeder ENERGY STAR qualified product Color copy and printing 120 V 300 W 220 V 286 W Monochrome coping and printing 120 V 396 W 220 V 395 Standby mode 120V 80 W 220 V 79 W Sleep mode 10 W Default time to Sleep Mode lt 30 minutes Phaser 6121MFP Multifunction Printer 211 User Guide Printer Specifications Performance Specifications Item Specification Print speed
52. neither dangerous for the consumer nor for the environment To ensure compliance with European Union regulations use shielded interface cables A signed copy of the Declaration of Conformity for this product can be obtained from Xerox Phaser 6121MFP Multifunction Printer 217 User Guide Regulatory Information Copy Regulations United States Congress by statute has forbidden the reproduction of the following subjects under certain circumstances Penalties of fine or imprisonment may be imposed on those guilty of making such reproductions 1 Obligations or Securities of the United States Government such as Certificates of Indebtedness National Bank Currency Coupons from Bonds Federal Reserve Bank Notes Silver Certificates Gold Certificates United States Bonds Treasury Notes Federal Reserve Notes Fractional Notes Certificates of Deposit Paper Money Bonds and Obligations of certain agencies of the government such as FHA etc Bonds U S Savings Bonds may be photographed only for publicity purposes in connection with the campaign for the sale of such bonds Internal Revenue Stamps If it is necessary to reproduce a legal document on which there is a canceled revenue stamp this may be done provided the reproduction of the document is performed for lawful purposes Postage Stamps canceled or uncanceled For philatelic purposes Postage Stamps may be photographed provided the reproduction is in black and whi
53. or Printing Preferences dialog box Phaser 6121MFP Multifunction Printer 73 User Guide Printing Printing on Custom size Paper Before printing set the custom size in the printer s driver settings on your computer To print on custom size paper 1 From the Print menu of the application you are printing from select your printer and then in the Print dialog box click the Properties button 2 Inthe Basic tab from the Original Size list select a custom size you created 3 Inthe Output Size list select the same custom size 4 Inthe Paper Type list select Plain Paper or other available type if you are printing on something other than plain paper Types that are not available will display a yellow warning triangle to the left of their names in the list Select other options as necessary and then click OK In the Print dialog box choose any other desired settings and then click OK to print See also Usable Paper on page 56 74 Phaser 6121MFP Multifunction Printer User Guide Copying This chapter includes e Basic Copying on page 76 e Adjusting Copy Options on page 78 e Advanced Copying on page 81 Phaser 6121MFP Multifunction Printer 75 User Guide Copying Basic Copying Use either the document glass or if your printer configuration includes an auto document feeder you can use the auto document feeder to make copies Load the originals to be copied and follow the steps below To copy a document 1
54. or that have parts of the labels already removed The face sheet must follow the plain paper specifications See Supported Paper and Media on page 52 Store unused labels flat in their original packaging Leave the sheets of labels inside the original packaging until ready to use Return any unused sheets of labels to the original packaging and reseal it Do not store labels in extremely dry or humid conditions or extremely hot or cold conditions Storing them in extreme conditions may cause print quality problems or cause them to jam in the printer Rotate stock frequently Long periods of storage in extreme conditions can cause labels to curl and jam the printer Printing Labels from the Paper Tray Notes e Labels can be printed only from Tray 1 e You cannot perform automatic 2 sided printing on labels To print labels 1 2 3 a Oy Gt 70 Remove the dust cover from Tray 1 and then remove any existing media in the tray Slide the media guides apart to provide space for the labels Fan the labels to release sheets that are stuck together Load no more than 50 sheets of labels faceup print side up in the tray Slide the media guides so they rest lightly against the edges of the label sheets Reinstall the dust cover on the tray In the application you are using to print from open the Print dialog and select your Phaser 6121MFP printer Phaser 6121MFP Multifunction Printer User Guide 10 11 Printing
55. process A Xerox Phaser 6121MFP TWAIN dialog box appears on your computer asking you to select a scanner 7 Doone of the following e If you are connected to the printer via USB port select Local scanner USB and then click OK e If you are connected to the printer via a network select Network scanner and then click OK Note To set your selection permanently select the Do not display this dialog at start up check box Once you select not to display this dialog the only way to get it back is to reinstall the scan driver The printer scans to the destination folder specified in the Push To Scan settings Push To Scan from the Scan Dashboard To start from the Scan Dashboard 1 Place the item to be scanned in the auto document feeder or position it on the document glass 2 Start the Scan Dashboard click Start select Programs gt Xerox Office Printing gt Phaser 6121MFP gt Scan Dashboard gt Phaser 6121MFP Scan Dashboard 3 Inthe Scan Dashboard click the Start button assigned to the scan settings and destination folder you want to use 100 Phaser 6121MFP Multifunction Printer User Guide 4 Scanning In the Xerox Phaser 6121MFP TWAIN dialog box appears do one of the following e If you are connected to the printer via USB port select Local scanner USB and then click OK e If you are connected to the printer via a network select Network scanner and then click OK Note To set your selection permanently select the
56. selection e Lighten Darken Specifies the toner density level of the image or text e Quality Default Specifies the resolution of the scanned image being faxed e Send Mode Scan then Dial default or Dial then Scan e Header On or Off When On transmission source information is included in the fax transmission date and time transmitter s name and fax number session number page number and total page number e Reset to Default When selected resets all Send options to their original factory defaults See also Fax Send Options Setup Menu on page 156 124 Phaser 6121MFP Multifunction Printer User Guide Faxing Receiving Faxes This section includes Changing the Fax Receive Mode on page 125 Setting Up Distinctive Ringtone Pattern Detection on page 126 Selecting the Paper for Printing Received Faxes on page 127 Delay Printing Received Faxes on page 127 Changing the Default Fax Receive Options on page 129 Receiving Faxes Manually on page 129 Changing the Fax Receive Mode By default the printer is set to receive faxes automatically You can change or further define the receive options To change the Receive Mode 1 oe we NN On the printer control panel press the Fax button Press the Down Arrow button to go to Fax Default Setup and then press the OK button Arrow down to Receive Option and press OK Arrow down to Receive Mode and press OK Select from the following options e Auto Receive the printe
57. sender name a Arrow down to Sender Name and press OK b Use the keypad buttons to enter the default sender name Press OK Note If your printer is connected to a network you can add fax numbers to the printer s address book using CentreWare IS See Adding Fax Numbers from CentreWare IS on page 133 If you area Windows user and your printer is connected via USB cable you add fax numbers to the printer s address book using the MCC utility See Adding Fax Numbers from the MCC on page 134 See also 50 Faxing on page 115 Phaser 6121MFP Multifunction Printer User Guide Printing This chapter includes Supported Paper and Media on page 52 Loading Paper on page 59 Selecting Printing Options on page 63 Printing on Specialty Media on page 68 Printing Custom Sizes on page 73 Phaser 6121MFP Multifunction Printer User Guide 51 Printing Supported Paper and Media This section includes e Paper Usage Guidelines on page 53 e Auto Document Feeder Guidelines on page 53 e Document Glass Guidelines on page 54 e Duplex Unit Guidelines on page 54 e Paper That Can Damage Your Printer on page 54 e Paper Storage Guidelines on page 55 e Usable Paper on page 56 e Printable Area on page 57 Your printer is designed to be used with a variety of paper types Follow the guidelines in this section to ensure the best print quality and to avoid printer jams For best results use Xerox printing media specified for your Phaser
58. the Fax button The menu displays Fax To Press the OK button and then use the alphanumeric keypad to enter the fax telephone number Press OK Note If the fax number requires a pause press the Redial Pause button to insert a 2 5 second pause where needed The pause entered displays as a P in the fax number you see in the menu Press the Down Arrow button to go to Finish and then press OK then press the Start B amp W button Note Depending on your default fax settings the printer either first scans the pages dials and waits for a connection before sending the fax or the printer dials waits for a connection and then scans the pages The printer then transmits the fax The fax transmission status is printed on the confirmation page that prints after the fax is sent To change fax send default options see Changing the Default Fax Send Options on page 123 Sending a Fax Manually Using the On Hook Button When sending a fax internationally you may need to listen in as the fax connection goes through various exchanges before connecting to the destination number In that case you can send the fax manually so that when you finally hear the fax tone you can start the fax transmission To send a fax manually using the On Hook button 1 Load the document into the auto document feeder Note When sending a fax manually using the On Hook feature you must load the document into the auto document feeder instead of placing th
59. the fax number When you need to insert a pause press the Redial Pause button and then continue entering the rest of the fax number The pause appears as a P in the fax number Note Pressing the Redial Pause button multiple times adds additional pauses 4 Press the Start B amp W button to send the fax Phaser 6121MFP Multifunction Printer 137 User Guide Faxing 138 Phaser 6121MFP Multifunction Printer User Guide Control Panel Menus This chapter includes Menu Map on page 140 Navigating the Control Panel Menus on page 141 System Menu on page 142 Copy Menu on page 146 Scan Menu on page 149 Fax Menu on page 152 Phaser 6121MFP Multifunction Printer User Guide 139 Control Panel Menus Menu Map The Menu Map contains a list of all main and second level menu headings that you can use to help you navigate the control panel menus To print the Menu Map 1 On the printer control panel press the Back Menu button 2 At Print Menu Map press the OK button to print The Menu Map also lists other information pages available for printing See System Menu Main on page 142 for a list of Information pages 140 Phaser 6121MFP Multifunction Printer User Guide Control Panel Menus Navigating the Control Panel Menus The following table describes the navigation buttons on the control panel that you use to move between menus and menu options Button Operation Back Menu Access the System Menu Move ba
60. the optional 500 sheet feeder Tray 2 installed Only the following media can be used in the 500 sheet feeder e Plain paper size A4 and Letter 16 24 lb bond up to 500 sheets Caution Do not use media intended for inkjet printers To load paper in the 500 sheet feeder 1 Pull out the 500 sheet feeder as far as it will go then gently lift it up and pull it out of the printer 6121 028 Phaser 6121MFP Multifunction Printer 61 User Guide Printing 2 Remove the lid from the tray and then press down on the paper pressure plate to lock it into place 6115 029 6121 030 3 Load the paper faceup in the tray Do not add paper above the 100 mark see picture below on the right 6121 031 6121 032 4 Reattach the lid to the 500 sheet feeder and then reinsert the tray into the printer Selecting Paper Tray Settings Note Paper type settings must match those of the actual paper loaded in the trays otherwise print quality problems can occur To select the paper tray 1 Load the paper into the desired tray 2 On the printer control panel press the Copy button 3 On the printer control panel press the OK button to access the tray settings Note If you have the optional 500 sheet feeder installed you will see Tray 2 as a tray choice If not you will only see options for Tray 1 4 Use the Down Arrow button if necessary to select the desired tray and then press OK 5 Arrow down to the desir
61. then press OK At the Password prompt you can type in a password 4 characters to use to access the stored faxes before their scheduled print time or you can leave this blank Press OK The stored faxes will print at the Off Time you specified Note If you specified a password you will need it to cancel a scheduled Memory Receive However if you forget the password and do not want to wait for the time to expire you can cancel the Memory Receive by setting the Receive Options back to their factory defaults Any stored received faxes will then print See Changing the Default Fax Receive Options on page 129 Printing a Stored Received Fax Sometimes you may want to print a stored fax before the scheduled Off Time To print a stored fax early moe ore we NS Ensure that Tray 1 is loaded with either Letter Legal or A4 size paper On the printer control panel press the Fax button Press the Down Arrow button to go to Fax Default Setup and then press the OK button Arrow down to Receive Option and press OK Arrow down to Memory Receive and press OK Select Off and press OK If you used a password to set up the Memory Receive you must enter the password and then press OK The stored faxes print Note If you forget the password you can cancel the Memory Receive by setting the Receive Options back to their factory defaults See Changing the Default Fax Receive Options on page 129 Any stored received faxes will then print
62. to Finish and then press OK then press the Start B amp W button 5 When prompted select the desired page size and then press OK Note Depending on your default fax settings the printer either first scans the pages dials and waits for a connection before sending the fax or the printer dials waits for a connection and then scans the pages The printer then transmits the fax The fax transmission status is printed on the confirmation page that prints after the fax is sent To change fax send default options see Changing the Default Fax Send Options on page 123 6 After the first page is scanned you will be asked if you want to scan another page At the Next Page prompt do one of the following e If you are done scanning press the Start B amp W button again to send the fax e If you have more pages to scan and fax open the printer cover and turn the page over or position the next page then press OK The document is scanned When finished scanning pages press the Start B amp W button to send the fax Phaser 6121MFP Multifunction Printer 117 User Guide Faxing Sending a Fax from the Auto Document Feeder 1 Remove any staples or paper clips from the pages and insert the pages faceup with the top of the pages entering the feeder first Adjust the paper guides so they fit against the originals as shown 6121 078 Note Do not load more than 35 pages into the auto document feeder On the printer control panel press
63. tone phone service or try to troubleshoot VOIP For more information go to www soft switch org Expected received faxes do not print Faxes are set to be received into memory instead of automatically printed Check the Auto RX light on the left of the printer control panel to see if it is blinking If it is blinking there are stored received faxes waiting to print Verify that there is paper of the correct size in the paper tray If not load the correct size paper Letter or A4 Fax Error Messages Message Check Fax Mode Cause If a fax is received it could not be printed on paper of the currently specified type or size However you can still copy and print Solution Press the Fax button and then check the error details To print a received fax change the paper type setting to Plain Paper and the paper size to Letter A4 or Legal whichever is in the paper tray Communication error Communication is not possible because of a problem with the recipient s or sender s fax machine Review the transmission results Fax Data Lost Data stored in the memory has been erased Check the printed Lost Data report If transmission data was erased scan the transmission data again If received data was erased have the fax sent again Phone line in use Check the handset The receiver of the connected telephone is off the hook Return the telephone receiver to the ho
64. you easy access to printer status configuration diagnostic functions and more To access CentreWare IS first make sure your printer is turned on then enter your printer s IP address in your computer s Web browser Click the Login button on the CentreWare IS page A password is not required Note When you are logged in to CentreWare IS the printer control panel displays the message Administered by PC Please Wait You have to log out of CentreWare IS before you can use the control panel buttons again However if you are logged in to CentreWare IS for 5 minutes the default setting without performing any activity your login session will time out and the printer control panel will automatically unlock CentreWare IS enables you to e Configure the printer from your computer including fax settings FTP settings and network settings e See printer information such as serial number memory and installed options e Check supplies status from your desktop saving a trip to the printer e View a usage summary Note CentreWare IS requires a Web browser and a TCP IP connection between the printer or device and the network in Windows or Macintosh environments TCP IP and HTTP must be enabled in the printer and a browser that supports JavaScript is required If JavaScript is disabled a warning message appears and CentreWare IS may not function properly For more information on using CentreWare IS and for other help resources f
65. your printer has the duplex unit automatic 2 sided printing ability you have the Phaser 6121MFP D printer If your printer does not have fax feature buttons on the left side of the control panel you have the Phaser 6121MFP S printer This printer can only be connected to your computer via a USB cable What Type of Connection Do I Have In step 6 of the Installation Guide poster you selected the connection type If your Phaser 6121MFP printer is connected to your computer via a USB cable you have a USB connection If your printer is connected via an Ethernet cable to the same network your computer is connected to you have a network connection 30 Phaser 6121MFP Multifunction Printer User Guide Installation and Setup Setup Checklist Setup steps for the printer configuration types are given individually below If you are not sure of your printer configuration type look on the printer control panel If you do not have fax buttons on the left side Auto RX Address Book etc then you have the Phaser 6121MFP S printer configuration Phaser 6121MFP S Printer Configuration 1 Unpack the printer remove all packing tape from the outside and inside of the printer then attach any parts that were packed separately from the main printer body See the Installation Guide for details Select a location for the printer See Choosing a Location for the Printer on page 33 Connect the printer to your computer using a USB cable and then
66. 02 4 Slide the media guides so they rest lightly against the edges of the envelopes 5 Reinstall the dust cover on the tray 6 Inthe application you are using to print from open the Print dialog and select your Phaser 6121MFP printer then click the Properties button or equivalent to access the printer driver properties 7 Click the Basic tab From the Paper Source drop down list select Tray 1 Multipurpose From the Paper Type drop down list select Envelope From the Original Size drop down list select the appropriate envelope size either DL or C6 so amp Select any other settings that apply such as whether to print in monochrome or color then click OK 10 In the Print dialog click OK to begin printing Printing Labels This section includes e Label Printing Guidelines on page 70 e Printing Labels from the Paper Tray on page 70 Note Labels can be printed only from Tray 1 To order paper or other specialty media contact your local reseller or go to www xerox com office 6121MFPsupplies See also Usable Paper on page 56 Phaser 6121MFP Multifunction Printer 69 User Guide Printing Label Printing Guidelines Do not use vinyl labels Use label sheets recommended for laser printers Print only on one side of the sheet of labels Caution Do not use any sheet where labels are missing it may damage the printer Do not use labels that are perforated have backing sheets that have partially peeled away
67. 166 Cleaning the Laser Lens on page 168 After clearing paper jams or replacing the imaging unit inspect the inside of the printer before closing the printer covers Warning Never touch a labeled area found on or near the heat roller in the fuser when hot You can get burned If a sheet of paper is wrapped around the heat roller do not try to remove it until the printer has cooled down sufficiently To avoid injury switch off the printer and wait 20 minutes for the fuser to cool 6121 211 6121 184 Remove any remaining pieces of paper Remove any dust or stains with a clean dry cloth Cleaning the Media Rollers The accumulation of paper dust and other debris on the media rollers can cause paper feeding problems To clean the media rollers 1 If there is paper in the output tray Tray 1 remove it remove the dust cover and then fold up the output tray before opening the printer top Phaser 6121MFP Multifunction Printer 163 User Guide Maintenance 2 Open the printer and remove the imaging unit as shown 6121 022 6121 040 a Lift the printer top to open the printer b Grasp the handle on the imaging unit and pull the unit back slightly and then up and forward Warning The area around the fuser unit is extremely not Touching anything other than the indicated levers may result in burns Caution Do not leave the imaging unit removed for more than 15 minutes and do not place the removed imaging unit i
68. 1MFP PC FAX listed in the printer list For information on installing the fax driver separately see Installing the Drivers Separately Network on page 39 if you have a network connection to your printer or Installing the Drivers Separately USB on page 42 if you have a USB connection to your printer Setting Up Preferences for Printing to Fax The first time you print to fax in an application you may want to set up paper size resolution page orientation and fax numbers You can do this from within the application or you can go directly to the fax driver from the Windows Printer and Faxes window To set up fax printing preferences from within an application 1 Open the application s Print dialog box and select the Phaser 6121MFP PC FAX printer 2 Inthe printer dialog box click Properties to open the printer driver In some applications the Properties button may be the Preferences button 3 On the Settings tab select the paper size orientation and resolution from the corresponding drop down lists 4 Click the Sender Information tab and complete the fields as desired 5 Click the My Fax Book tab 6 Click Add Contact and then in the Add Contact dialog box add the recipient s name and fax number Add other information as desired and then click OK This information will be stored in the Phaser 6121MFP PC FAX driver where you can access it any time you print to fax Note The fax numbers you set up here are independe
69. 21 199 3 Close the duplex unit cover 202 Phaser 6121MFP Multifunction Printer User Guide Troubleshooting Problems with Faxing This section includes e Problems Sending Faxes on page 204 e Problems Receiving Faxes on page 205 e Fax Error Messages on page 206 If the fax cannot be sent correctly refer to the following table and then perform the indicated operation If the fax still cannot be sent correctly even after performing the described operations refer to the Xerox Support website www xerox com office 6121MFPsupport Note For details on the fax error messages see Fax Error Messages on page 206 For other error messages see Error Messages on page 179 Phaser 6121MFP Multifunction Printer 203 User Guide Troubleshooting Problems Sending Faxes Symptom The document is scanned at an angle Cause The document guides are not adjusted to the width of the document Solution Slide the document guides to fit the width of the document The fax received by the recipient is blurry The document is incorrectly positioned Position the document correctly See Sending a Fax from the Document Glass on page 117 The document glass is dirty Clean the document glass See Cleaning the Document Glass and Document Cover on page 161 The text in the document is printed too faint Adjust the resolution or the density See Setting the Fax Resolution on page 123 and Making the Image Lighte
70. 22 Canceling a Delayed Send Fax 0 ccc ccc cece ence nee nnn eee e enn ee ee eenens 122 Selecting Fax Options for Single Jobs 0 0 0 ccc cence eee nnn eee e eee ee eens 123 Changing the Default Fax Send Options 00 ccc cence eee tence nee reesen 123 Receiving FAXES ma EERE ERCE EE E E EE E REE R 125 Changing the Fax Receive Mode 0 ccc cece cence ernennen rers rrrrrsrers en 125 Setting Up Distinctive Ringtone Pattern Detection 0 cece cece eee eee eens 126 Selecting the Paper for Printing Received Faxes cece ccc cece cence ernennen 127 Delay Printing Received Faxes cece ccc cece cence ene e een n eee eee eneeeeeens 127 Changing the Default Fax Receive Options 0 cece ccc cece cence enn nee e ee eens 129 Receiving Faxes Manually 20 cece ccc nce ene n enn ene ene e ene eenenees 129 Changing the Default Fax Job Settings cece cece ence een e een e tence nen eneeaes 130 Adding Fax Numbers to the Address Book 0 0 ccc cece ec nee cence nee tenn eee eens 131 Adding Fax Numbers from the Control Panel 0 cece cece cece cence cence eeenes 131 Adding Fax Numbers to a Group from the Control Panel 0 ccc ccc eee nnen 131 Using the Control Panel Keypad 0 ccc eect eee nee n eee e nent e een eeneeees 132 Adding Fax Numbers from CentreWare IS 0 cece ccc cence cent e nee n een neeeeenes 133 Addin
71. 29 User Guide Faxing Changing the Default Fax Job Settings Fax default job settings include Auto Redial fax COMM settings fax regional settings send and receive options and fax reports For an explanation of each default setting see Fax Default Setup Menu on page 154 To change the default fax job settings 1 2 3 4 On the printer control panel press the Fax button Press the Down Arrow button to go to Fax Default Setup and then press the OK button Use the Up Arrow or Down Arrow buttons to select the setting you want to change then press OK Change the setting press OK and then to exit the menu you can press the Stop Reset button or the Back Menu button Note The Fax COMM Send Options and Receive Options menu settings can be reset to their factory defaults Just select the menu arrow down to Reset to Default and press OK See also Changing the Default Fax Send Options on page 123 Changing the Default Fax Receive Options on page 129 130 Phaser 6121MFP Multifunction Printer User Guide Faxing Adding Fax Numbers to the Address Book This section includes e Adding Fax Numbers from the Control Panel on page 131 e Adding Fax Numbers to a Group from the Control Panel on page 131 e Using the Control Panel Keypad on page 132 e Adding Fax Numbers from CentreWare IS on page 133 e Adding Fax Numbers to a Group from CentreWare IS on page 133 e Adding Fax Numbers from the MCC on page 134 e Adding Fax
72. 5 CentreWare IS accessing 46 adding email addresses in 109 adding fax numbers in 133 adding FTP server destinations in 112 cleaning 500 sheet feeder feed rollers 165 auto document feeder feed rollers 165 control panel 162 document cover 161 document glass 161 duplex unit feed rollers 166 laser lens 168 media rollers 163 printer 160 printer exterior 162 printer interior 163 vents 162 cleaning precautions general 160 Clone Copy mode 88 collating copies 81 Configuration page printing 178 control panel features and layout 25 control panel keypad using 132 control panel menu brightness 27 control panel messages 179 error messages 179 printer status messages 179 service messages 183 control panel setup general 26 initial 35 control panel speaker volume 27 control panel timeout description of 144 setting 26 controller specifications 213 copy default settings 80 Copy Default Setup Menu 147 copy lightness darkness 79 copy scale 79 copying 75 2 sided 81 adjusting copy options for 78 adjusting image size for 79 advanced 81 basic process of 76 collating copies during 81 in black and white 79 in color 79 loading documents for 76 multi page documents into sets 81 multiple pages on one sheet 84 selecting original document type for 78 Phaser 6121MFP Multifunction Printer 231 User Guide Index selecting tray for 78 custom size paper adding to print options 73 printing
73. 5 User Guide Scanning Setting the Scanned Image File Type To specify the file type the scanned image will be saved as 1 2 3 4 On the printer control panel press the Scan button Press the Down Arrow button to go to Scan Default and then press the OK button Arrow down to File Format and press OK Select one of the following types e TIFF e PDF factory default e JPEG Press OK Setting the Original Document Type To set the type of the original being scanned 1 2 3 4 On the printer control panel press the Scan button Press the Down Arrow button to go to Scan Default and then press the OK button Arrow down to Original Doc Type and press OK Select the type of content being scanned e Mixed Text with images or photos e Text Text only e Photo Photos only Press OK Setting the Default Scan Destination The default scan destination is the one that follows the Scan To prompt at the top of the Scan Menu To set the default scan destination 1 2 3 4 On the printer control panel press the Scan button Press the Down Arrow button to go to Scan Default and then press the OK button Arrow down to Scan To and press OK Select the desired default destination e Email Sends the scan to a specified email address Phaser 6121MFP N or D printer configuration with network connection required e PC Scan Dashboard Windows only Sends the scan to the Scan Dashboard on your comp
74. 8 3 safety 9 safety guidelines for performing printer maintenance 14 using printer supplies safely 13 scale setting for copies 79 setting unit of measurement for 35 Scan Dashboard installing 42 scanning from 98 Phaser 6121MFP Multifunction Printer 235 User Guide Index setting up 98 Scan Dashboard mode buttons assigning scan settings to 99 Scan Dashboard Start buttons 98 Scan Default Setup Menu 150 Scan Menu 149 scan settings adjusting scan options 105 selecting for single jobs 107 scan setup setting up Push To Scan 98 setting up scan to email 48 setting up scan to FTP server 49 setting up Start button defaults 98 scanning 89 configuring email server for 48 enabling the printer for network scanning options 48 loading documents for 92 setting the default scan destination 106 setting the document type 106 setting the output file type 106 setting the scan resolution 105 to a folder using the Scan Dashboard 101 to a USB Flash drive 96 to an application on your computer 102 to an FTP server 97 to email 93 using Push To Scan 100 using the Scan Dashboard 98 scanning methods 90 scanning overview 90 scanning to a Macintosh application 103 scanning to a Windows application 103 serial number 171 service messages 183 size mismatch setting 144 SMTP email server configuring in CentreWare IS 48 software installation 38 Macintosh 43 Windows 38 software installation overview 30 sort
75. 8 Mb Flash ROM 32 Mb Fax 6 Mb Hard Disk Not supported Host I F USB 2 0 480 Mbps 10 100Base T PSTN Fax Connector Two RJ11 Phone and Line for US models phone port is closed in European models Phaser 6121MFP Multifunction Printer 213 User Guide Printer Specifications 214 Phaser 6121MFP Multifunction Printer User Guide Regulatory Information This chapter includes e Electromagnetic Interference on page 216 e Copy Regulations on page 218 e Fax Regulations on page 221 e Material Safety Data Sheets on page 225 Phaser 6121MFP Multifunction Printer 215 User Guide Regulatory Information Electromagnetic Interference Xerox has tested this product to electromagnetic emission and immunity standards These standards are designed to mitigate interference caused or received by this product in a typical office environment United States FCC Regulations This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential environment This equipment generates uses and can radiate radio frequency energy If it is not installed and used in accordance with these instructions it may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this
76. Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device including a fax machine to send any message unless such message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission the date and time it is sent and an identification of the business or other entity or other individual sending the message and the telephone number of the sending machine or such business other entity or individual The telephone number provided may not be a 900 number or any other number for which charges exceed local or long distance transmission charges For information on programming this information into your printer see Enabling the Printer for Faxing on page 50 Data Coupler Information This equipment complies with Part 68 of the FCC rules and the requirements adopted by the Administrative Council for Terminal Attachments ACTA On the cover of this equipment is a label that contains among other information a product identifier in the format US AAAEQHHTXXXx If requested this number must be provided to the Telephone Company A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA A compliant telephone cord and modular plug is provided with this product It is designed to be connected to a compatible modular jack that is also com
77. D Card Copy mode e The scale zoom ratio cannot be changed e You cannot use the auto document feeder you must use the document glass e Only A4 Letter and Legal paper sizes can be selected for printing on e You may need to adjust the placement of the ID card to allow for the 4 mm top and left non printable areas of the document glass For more information on printable areas see Printable Area on page 57 86 Phaser 6121MFP Multifunction Printer User Guide Copying To copy ID cards using ID Copy mode Oy te Ne a Place the first side of the document or card to be copied on the document glass as shown On the printer control panel press the Copy button if you are not already in copy mode Press the Down Arrow button to go to Special Copy Mode and then press the OK button Press the Up Arrow button to select ID Copy and the press OK Press the desired Start button Start Color or Start B amp W Lift the document cover and turn the card over then press OK After the second side is copied the page prints Copying Using Poster Copy Mode With Poster Copy the length and width of the copied document are each enlarged 200 and then printed on four pages Se NS Note If the copied image does not fit on the size of paper that is used there may be margins on the sides of the image or the image may not fit on the paper 6115 204 Position the document on the document glass facedown as shown On the pri
78. Do not display this dialog at start up check box Once you select not to display this dialog the only way to get it back is to reinstall the scan driver The printer scans to the destination folder specified in the Push To Scan settings Scanning to a Folder These instructions are for scanning from the Scan Dashboard using the Scan Mode buttons To scan to a folder from the Scan Dashboard 1 Start the Scan Dashboard click Start select Programs gt Xerox Office Printing gt Phaser 6121MFP gt Scan Dashboard gt Phaser 6121MFP Scan Dashboard In the Scan Modes section of the Scan Dashboard do one of the following e Toscan an image click the Scan Image button e Toscana document click the Scan Document button In the dialog that appears select the type of connection the printer has to your computer e Local scanner USB e Network scanner Click OK Note To set your selection permanently select the Do not display this dialog at start up check box Once you select not to display this dialog the only way to get it back is to reinstall the scan driver In the Scan dialog that appears in the Destination section click Browse to browse for and select the destination folder Make any other desired changes to the scan settings To begin scanning click Scan To save the settings click Save Settings and Close Note The printer scans your document to the output destination you specified The default is your My Docum
79. Down Arrow button to go to Quality and then press the OK button 3 Select the desired resolution that matches the type of data you are faxing e Standard Text for documents containing handwriting or computer printed text e Fine Text for text that needs higher resolution such as small print e Super Fine Text super fine for text that needs the highest resolution or detailed illustrations not photos e Standard Photo for documents containing standard photos e Fine Photo for photos needing higher resolution e Super Fine Photo for photos needing the highest resolution 4 Press OK Note The default setting is Standard Text Making the Image Lighter or Darker Fax density can range from 1 lightest to 1 darkest The default setting is 0 To lighten or darken an image when it is faxed 1 On the printer control panel press the Fax button 2 Press the Down Arrow button to go to Darken and then press the OK button 3 To lighten the fax press the Back Arrow button To darken the fax press the Forward Arrow button Press OK Changing the Default Fax Send Options To change the default fax send options 1 On the printer control panel press the Fax button 2 Press the Down Arrow button to go to Fax Default Setup and then press the OK button 3 Arrow down to Send Options Setup and press OK Phaser 6121MFP Multifunction Printer 123 User Guide Faxing 4 Set the following features as desired pressing OK after each
80. FP Multifunction Printer 143 User Guide Control Panel Menus General Setup Menu The General Setup Menu is a sub menu of the System Menu Menu Item Contents Panel Timeout Controls the length of time before the printer automatically returns to the default menu display when there has been no activity at the control panel e Off Menu does not return to the default after a specific period of no activity e 30Sec 1 Min etc After the selected period of time with no activity at the control panel the control panel will return to its default menu Power Saver Mode Determines the length of time the printer sits idle before it goes into sleep mode LCD Contrast Key Repeat Setup Controls the brightness of the LCD panel on the printer control panel e Key Repeat Delay When one of the arrow buttons on the printer control panel is used to increase or decrease a setting for example Scale there is a delay between when the button is pressed and when the action takes place This setting controls the length of that delay e Key Repeat Rate The rate at which an incremental setting such as Scale changes as it reaches the desired setting For example the rate at which the Scale setting goes from 100 to 101 to 102 each time the button is pressed Cursor Movement Phaser 6121MFP N or D printer configurations only Controls the time the cursor takes to move to the next menu item column Display Language
81. In the Xerox Phaser 6121MFP TWAIN dialog box select the scanner option that fits the type of connection you have to your printer network or USB and then click OK 6 Inthe Scan dialog box that appears select the scan settings for the Scan Mode button and then click Save Settings and Close Note For more information about selecting Scan Dashboard settings click the Help button in the dialog box to see the Scan Dashboard Online Help Scanning to Your Computer Using Push To Scan The Scan Dashboard s Push To Scan feature lets you scan to a variety of destinations on your computer from either the printer or from the Scan Dashboard Your Push To Scan destination can be a folder on your computer the Windows Clipboard an application on your computer or another printer on your network Before using Push To Scan you need to assign scan settings to the Start buttons on the printer control panel If you have not done this see Setting Up Push To Scan on page 98 Push To Scan from the Control Panel To use Push To Scan from the printer s control panel Place the item to be scanned in the auto document feeder or position it on the document glass On the printer control panel press the Scan button The menu should show Scan To selected Press the OK button Select Scan to PC and press OK Press the Start button assigned to the scan settings and destination folder you want to use Soe ew NS Move to your computer to continue the scanning
82. Language used by the printer to display and print information Speaker Volume Phaser 6121MFP N or D printer configurations only Controls the volume of the button touch sound and alert sounds Initial Mode Controls the printer s default mode e Copy e Scan e Fax Phaser 6121MFP N or D printer configurations only Toner Out Action Controls the action that occurs when a toner cartridge is out of toner e Stop All Stops all printing e Continue Continues printing Note To enhance print quality the toner cartridges have been designed to cease functioning at a predetermined point Toner Low Prompt When enabled the control panel menu will display a Toner Low message when the toner is low 144 Phaser 6121MFP Multifunction Printer User Guide Control Panel Menus Menu Item Contents Size Mismatch Controls how the printer reacts when it detects a size difference between the original and the paper in the paper tray e Continue Print Continues printing on the paper in the tray even if it is the wrong size e Request Paper Size Prompts you to select the correct paper size Duplex Speed Controls speed of 2 sided printing and copying functions Phaser 6121MFP N or D e Automatic default The printer will choose the processing speed printer configurations only based on environmental conditions temperature and humidity e Speed The printer will use the fastest speed available
83. Low message much sooner than expected One of the toner cartridges may be defective Remove the toner cartridges and inspect them for damage Replace any that are damaged Printed with heavy toner coverage Check the paper specifications to ensure you are using the correct type See Paper Usage Guidelines on page 53 and Usable Paper on page 56 Also check that you are using Xerox approved toner 184 Phaser 6121MFP Multifunction Printer User Guide Symptom Cannot print the printer status list Cause The tray is out of paper There is a paper midfeed or jam Troubleshooting Solution Verify that at least Tray 1 is loaded with paper in place and secure Clear the misfed paper See Clearing Paper Jams on page 196 When the paper type or paper size for Tray 1 is changed the printer control panel displays the message Check Fax Mode Printing takes more time than expected If a fax is received it could not be printed on paper of the currently specified type or size However you can still copy and print The printer is set to a slow printing mode for example Thick Cardstock Press the Fax button and then check the error details To print a received fax change the paper type setting to Plain Paper and the paper size to Letter A4 or Legal whichever is in the paper tray It takes more time to print with special media When using regular paper make sure that th
84. Numbers to a Group from the MCC on page 135 The printer can store fax numbers in its address book You can add fax numbers to the address book using the buttons on the printer control panel using CentreWare IS or if you have a USB connection to the printer using the MCC Windows only The fastest method for adding fax numbers is to use CentreWare IS Adding Fax Numbers from the Control Panel To add fax numbers from the printer control panel 1 On the left side of the printer control panel press the Address Book button 2 At Add Edit Entry press the OK button 3 At New Entry press OK 4 At Speed Dial use the keypad buttons to enter an available entry number 01 through 220 If the entry number is already taken the menu will display Not Available If this happens try the next consecutive number 5 Ifthe entry number you have entered is available the menu will read OO Available Press OK 6 At Name use the keypad to enter the name For information on entering names and fax numbers see Using the Control Panel Keypad on page 132 Use the Forward Arrow button or the 0 button on the keypad to add spaces where needed 7 Arrow down to Address Type and press OK 8 Select Phone Number and then press OK 9 Use the keypad to enter the fax number When finished press OK 10 To leave the Address Book menu press the Back Menu button until you reach the desired menu Adding Fax Numbers to a Group from the Con
85. P N and D printer configurations only e Total scanned pages To check page count totals from CentreWare IS 1 Open your computer s Web browser and type your printer s IP address into the address field If you do not know your printer s IP address see Finding Your Printer s IP Address on page 37 Click the Login button on the CentreWare IS page A password is not required On the System tab in the navigation panel on the left side of the page under System click the plus sign to the left of Administrator to expand the menu Click Usage Summary On the right you can see the page count information broken down into total page by color and type scan type document glass or auto document feeder fax tray used paper size and more To check page count totals from the MCC utility 1 Ensure your printer is turned on and connected to your computer via USB cable 2 Click Start gt Programs gt Xerox Office Printing gt Phaser 6121MFP gt MCC gt Phaser 6121MFP MCC 3 Inthe MCC click the Connect icon first icon in the row 4 Click the Download icon last icon in the row 5 Inthe navigation pane on the left click the plus sign next to Machine Information to expand it 6 Click Usage Information to see the total page counts displayed in the right pane See also Setting Up Fax Reports on page 136 Printing Fax Reports on page 137 Phaser 6121MFP Multifunction Printer 173 User Guide Maintenance Ca
86. Phaser 6121MFP Multifunction Printer Phaser 6121 User Guide English Fran ais Guide d utilisation Nederlands Gebruikershandleiding Magyar Felhaszn l i tmutat Italiano Guida dell utente Svenska Anv ndarhandbok Pycckn PYKOBOACTBO NOMb30BaTeNA Deutsch Benutzerhandbuch Dansk Betjeningsvejledning T rk e Kullan c K lavuzu Espa ol Gu a del usuario e tina U ivatelsk p ru ka Enka Eyyeipidio yp otn Portugu s Guia do usuario Polski Przewodnik u ytkownika xerox Copyright 2009 Xerox Corporation All Rights Reserved Unpublished rights reserved under the copyright laws of the United States Contents of this publication may not be reproduced in any form without permission of Xerox Corporation Copyright protection claimed includes all forms of matters of copyrightable materials and information now allowed by statutory or judicial law or hereinafter granted including without limitation material generated from the software programs which are displayed on the screen such as styles templates icons screen displays looks etc Xerox CentreWare Phaser PrintingScout and Walk Up are trademarks of Xerox Corporation in the United States and or other countries Adobe Reader Adobe Type Manager ATM Flash Macromedia Photoshop and PostScript are trademarks of Adobe Systems Incorporated in the United States and or other countries Apple AppleT
87. Phaser 6121MFP gt MCC gt Phaser 6121MFP MCC In the MCC click the Connect icon first icon in the row Click the Download icon last icon in the row In the navigation pane on the left click the plus sign next to Address Book to expand it Click Fax Email The list of fax number entries appears in the window on the right In the window on the right note the Speed Dial number for the entry you want to add to a group and then in the window on the left under Fax Email click that speed dial entry number That entry displays in the box on the right In the Add to Group section select the group to which you want to add this entry To edit a group name a Inthe navigation pane on the left expand Group Dial and then select the group to rename The name of the group shows in the right pane b Click the Edit button In the Edit Group Name dialog box type a new name for the group The new name appears in the navigation pane under Group Dial Phaser 6121MFP Multifunction Printer 135 User Guide Faxing Managing Fax Functions This section includes Setting Up Fax Reports on page 136 Printing Fax Reports on page 137 Printing the Address Book on page 137 Inserting Pauses in Fax Numbers on page 137 Setting Up Fax Reports Fax reports provide information about faxing activities directories and pending jobs The Speed Dial Group Dial and the Address Book report display information about fax numbers individuals or gro
88. Setting Up Push To Scan on page 98 e Scan to an FTP server network connection required You will need to set up FTP server destinations in the printer s address book See Adding FTP Server Destinations from CenterWare IS on page 112 e Scan to a USB Flash drive No setup is necessary 90 Phaser 6121MFP Multifunction Printer User Guide Scanning Scanning from the Scan Dashboard Note The Scan Dashboard is a Windows only utility From the Scan Dashboard you can Scan using Push To Scan From the Scan Dashboard Push To Scan is one button scanning using preconfigured settings assigned to the Scan Dashboard s Start buttons For setup information see Setting Up Push To Scan on page 98 Scan to a folder on your computer For single job scanning without saving the settings see Scanning to a Folder on page 101 To assign settings to the Scan Dashboard Mode buttons see Setting Up Scan Mode Buttons on page 99 Scan to applications on your computer You will need to set up scanning to the application in the Scan Dashboard if you want one button access to the application from the Scan Dashboard otherwise you do not need to do any initial setup For information on setting up scanning to applications from the Scan Dashboard see the Scan Dashboard Online Help from the Scan Dashboard click the Help button Scan to a printer No initial setup is necessary Scan to the Clipboard No initial setup is necessary Scanning to an Applica
89. The printer will cycle through the toner cartridges stopping at each so you can replace it Paper Setup Used to set up the size and type of paper used in each tray e Tray 1 Paper Plain Paper Letterhead Thin Cardstock Thick Cardstock Labels Envelope e Tray 2 Paper optional Phaser 6121MFP N or D printer configurations only Letter A4 Connection Setup Phaser 6121MFP N or D printer configurations only This sub menu gives you access to connection type settings e Network Setup Used to configure connection to a network e Email Setup Used to configure SMTP server your outgoing email server default sender name email address e LDAP Setup Used to configure connection to an LDAP server e USB Setup Used to specify Windows or Macintosh environment General Setup This sub menu gives you access to the printer s general settings e Panel Timeout e Power Saver Mode e LCD Contrast e Key Repeat Setup e Cursor Movement e Display Language e Speaker Volume e Initial Mode e Toner Out Action e Toner Low Prompt e Size Mismatch e Duplex Speed e Calibrate Now e Reset to Default For details see General Setup Menu on page 144 Addr Book Setup Phaser 6121MFP N or D printer configurations only Used to enter and edit information in the printer s address book Speed Dial and Group Dial fax numbers for faxing and email addresses for scanning to email Phaser 6121M
90. The indicated toner cartridge has become empty This message appears if Toner Out Action in the General Setup menu is set to Stop All Replace the indicated toner cartridge Toner Low xx The indicated toner cartridge is nearly empty Prepare the indicated toner cartridge Tray 2 open Close Tray 2 Tray 2 cassette is open Close the tray by properly inserting and seating the tray in the printer Toner Memory Error A memory error occurred in the toner cartridge Re install the specified toner cartridge USB Dev Not support A USB device incompatible with this printer is connected Disconnect the USB flash drive from this printer and try a different USB device USB Hub Not support A USB hub is connected to this This printer is not compatible with a printer USB hub When connecting USB cables to this printer do not use a USB hub USB memory full There is no space available on the Delete data from the USB flash drive to USB memory device connected to this printer create free space or use a different USB flash drive 182 Phaser 6121MFP Multifunction Printer User Guide Troubleshooting Message Reason Action Video I F Error A video interface error occurred in Turn off the printer After a few seconds the printer turn on the printer Incorrect password The password is incorrect so the Verify the password and then enter the for xxx Server indicated server co
91. after the service warranty period If unauthorized repair is performed the remainder of the warranty period is null and void This equipment must not be used on party lines Connection to party line service is subject to state tariffs Contact the state public utility commission public service commission or corporation commission for information If your office has specially wired alarm equipment connected to the telephone line make sure that the installation of this Xerox equipment does not disable your alarm equipment If you have questions about what will disable alarm equipment consult your Telephone Company or a qualified installer Canada Note The Industry Canada label identifies certified equipment This certification means that the equipment meets certain telecommunications network protective operational and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirements document s The Department does not guarantee the equipment will operate to the user s satisfaction Before installing this equipment users must make sure that it is permissible to be connected to the facilities of the local telecommunications company The equipment must also be installed using an acceptable method of connection The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations Repairs to certified equipment should be coordinated by a representative
92. age 175 14 Phaser 6121MFP Multifunction Printer User Guide Safety Printer Symbols Symbol Description Warning or Caution Ignoring this warning could cause serious injury or even death Ignoring this caution could cause injury or damage to the property Hot surface on or in the printer Use caution to avoid personal injury Do not touch components with this symbol as personal injury could result Do not burn the item Do not expose the item to light Hot surface Wait 20 minutes do not print before handling wis A P P Phaser 6121MFP Multifunction Printer 15 User Guide Safety 16 Phaser 6121MFP Multifunction Printer User Guide Features This chapter includes Main Components and Their Functions on page 18 Standard Features on page 23 Available Configurations and Options on page 24 Control Panel on page 25 Control Panel General Setup on page 26 More Information on page 28 Phaser 6121MFP Multifunction Printer 17 User Guide Features Main Components and Their Functions This section includes e Front Views on page 19 e Rear Views on page 21 e Internal Components on page 22 18 Phaser 6121MFP Multifunction Printer User Guide Front Views Phaser 6121MFP S 1 2 3 4 5 6 7 8 9 Document glass Control panel Tray extension Front door Tray Tray 1 dust cover USB flash drive port Output tray Power switch 10 Printer top
93. al or Group Dial number Directly type in the destination address for the scan data or register a Speed Dial destination or Group Dial destination and then try specifying the destination address again Output tray full Remove output paper The output tray is full of paper Remove all paper from the output tray Over search time Communication with the LDAP server has timed out Establish a connection with the LDAP server again Tray 2 empty Load xxx paper Tray 2 is out of paper Load paper into Tray 2 the 500 sheet feeder Paper size error Load xxx paper The size of paper being printed on is different from the size of paper specified in the printer driver Press the Start button to cancel the caution message To print on paper of the size specified in the printer driver load paper of the correct size into the specified tray and then try performing the print job again Connection failed with host The connection to the computer was interrupted while data was being sent in Scan mode from the printer Check the connection with the computer and the scan driver status and then try sending the data again Process Caution IDC Process error xxx Open and close cover A process error occurred in the printer Open and close the printer top Phaser 6121MFP Multifunction Printer 181 User Guide Troubleshooting Message Remove original in document
94. ality the toner cartridges have been designed to cease functioning at a predetermined point For information on how to replace toner cartridges see the Toner Cartridge instruction sheet that came packaged with your printer or you can view a video about how to replace supplies at www xerox com office 6121MFPdocs Phaser 6121MFP Multifunction Printer 171 User Guide Maintenance Routine Maintenance Items Routine maintenance items are printer parts that have a limited life and require periodic replacement Replacements may be parts or kits Routine maintenance items are typically customer replaceable e Fuser e Imaging unit When to Order Supplies The control panel displays a warning when the toner supply nears its replacement time unless you have deactivated this feature see the Toner Low Prompt entry in the menu table of the General Setup Menu on page 144 Verify that you have replacements on hand It is important to order these supplies when the messages first appear to avoid interruptions in your printing The control panel displays an error message when the supply must be replaced See Error Messages on page 179 You can check the status of the imaging unit to see what percentage of its life span remains 1 On the printer control panel press the Back Menu button 2 Press the Down Arrow button to go to Information and then press the OK button 3 Arrow down to Supplies and press OK 4 Arrow down to Imaging Unit to view the r
95. alk Bonjour EtherTalk Macintosh Mac OS and TrueType are trademarks of Apple Computer Inc in the United States and or other countries HP GL HP UX and PCL are trademarks of Hewlett Packard Corporation in the United States and or other countries IBM and AIX are trademarks of International Business Machines Corporation in the United States and or other countries Microsoft Windows Vista Windows and Windows Server are trademarks of Microsoft Corporation in the United States and or other countries Novell NetWare Npps NDs Novell Directory Services IPX and Novell Distributed Print Services are trademarks of Novell Incorporated in the United States and or other countries SGI IRIX is a trademark of Silicon Graphics Inc Suns Sun Microsystems and Solaris are trademarks of Sun Microsystems Incorporated in the United States and or other countries UNIX is a trademark in the United States and other countries licensed exclusively through X Open Company Limited As an ENERGY STAR partner Xerox Corporation has determined that this product meets the ENERGY STAR guidelines for energy efficiency The ENERGY STAR name and logo are registered U S marks Ont ENERGY STAR Contents 1 Safety Electrical Safety sissrcrisecsresse cap Ti TTE EER seen seeeeeus bead ows eed E deeded waa 10 General Guidelines 0 0 ccc EE EEE E EE EEE EEEN EEE 10 Laser Safety vcccccscsc
96. articularly damaging to paper items The intensity and length of exposure to visible light on paper items should be reduced as much as possible Maintain constant temperatures and relative humidity Avoid moisture excessive humidity and heat above 35 C 95 F Avoid attics kitchens garages and basements for storing paper Inside walls are drier than outside walls where moisture can collect Store paper flat Paper should be stored on pallets cartons shelves or in cabinets Avoid having food or drinks in the area where paper is stored or handled Do not open sealed packages of paper until you are ready to load them into the printer Leave paper in the original packaging For most commercial cut size grades the ream wrapper contains an inner lining that protects the paper from moisture loss or gain Leave the media inside the bag until you are ready to use it reinsert unused media in the bag and reseal it for protection Some specialty media is packaged inside resealable plastic bags Phaser 6121MFP Multifunction Printer 55 User Guide Printing Usable Paper Using unsuitable paper may lead to paper jams poor print quality breakdown and damage to your printer To use the features of this printer effectively use the paper recommended here The types of paper that can be used with this printer are as follows Note Transparencies are not supported Auto Document Feeder Paper Size e A4 210x 297 mm 8 2 x 11 5 in e Lette
97. ce cece cece eee e nee e nee n een enn een eeneenee 62 Selecting Printing Options 0 ccc ccc cece eee een eee eee eee n eee eens ee ee enneees 63 Selecting Printing Preferences Windows 0 eee cece cece e nent eee e teen een eeeees 63 Selecting Options for an Individual Job Windows 0 cece eee cnet eet e nee eeeees 63 Selecting Options for an Individual Job Macintosh 0 eee eee eee eee tenet nee eeee 65 Printing on Specialty Media ss c4 econtetsehesdeodssodeaadeneeateicee tie etaceceentarnkwenearnes 68 Printing ENVELOPES s 0 3 c0n ses ones densce esri eed Ennn ea e Ea aa eE Eaa a aiaa samme acetate 68 Printing Labels vicsecessisctas reoss ee sGhesebosahasa e e aa sedate ae aai 69 Printing on Card Stock 2 cee eee een cent E EAEE n nent eneeneenns 71 Printing Custom Sizes 0 cece n ene n ene enn e ene eee e nee eeeeneeee renee 73 Defining Custom Paper SIZES Wi5 siegadadanekceeeceateaeehendGenbeeedeweneneakctaeeenenenenns 73 Printing on Custom size Paper 2 cece cece sedisse sri ie ae E E A E 74 4 Phaser 6121MFP Multifunction Printer User Guide Contents 6 Copying Basic COPYING seste ace eacate ts o eea nevada nosed tn nde nade tn levntnsduab eea a e eE e E a 76 Adjusting Copy Opto s assess sess ee hs GAA eR EE PRE RAD REECE RARER 78 Selecting the Way sctcwwaveo duende es EEEE ee eeue deed ek EEE EEE EE E E tent eam meen 78 Selecting the Original Document Type
98. cence nent eee eneeneens 94 Scanning to a USB Flash Drive 2 cece cece eee nnn nee tenn e ne eeeeeneeeeennes 96 SCANNING tOGM FMP Servei ie scien deck fade eene a E dcde dak eal dane bie era elaleiaw ae ara A ces 97 Using the Scan Dashboard 0 ee nce nee eee nnn tee nen enn e nn ten eens 98 Setting Up the Scan Dashboard 0 ccc cece cece cece eee enn nee erns eee eeeenes 98 Scanning to Your Computer Using Push To Scan cece eee eee eee ee en ernro 100 Scanning to A Folder cece ccc cee ene ee nee een ee nee e eee EA E E EE RES 101 Scanning to an Application on Your Computer 00s cece cece eee eee een een eeneenee 102 Scanning to a Windows Application USB TWAIN or WIA 2 0 eee eee eee eee es 102 Scanning to a Windows Application Network 20 c cece cece eee cence nen eens 103 Scanning to a Macintosh OS X Application Network 2 0 c cece cece eee ee nees 103 Scanning to a Macintosh OS X Application USB 0 6c cece ene een e eens 104 Adjusting Scanning Options 0 ccc ccc cece cence ene e ene eee e eee ne eeneenes 105 Changing the Default Scan Settings 0 cece cece cence cee ene ene n teenie teenies 105 Selecting Scan Settings for a Single Job 6 cence cece e een n eee ennes 107 Adding Email Addresses to the Address Book 2 0 0 cece ccc cece nee errero reens tenes 108 Adding Email Addresses from the Contro
99. choose Collate only in the printer driver s Basic tab Do not set collation in the application e Make sure the duplex speed setting is appropriate to your situation See Changing the Duplexing Speed on page 187 Changing the Duplexing Speed If you are having problems with image transfer during 2 sided printing or copying you can change the duplexing speed To change the duplexing speed 1 On the printer control panel press the Back Menu button to enter the System Menu then press the Down Arrow button to go to General Setup Press the OK button Phaser 6121MFP Multifunction Printer 187 User Guide Troubleshooting 2 Arrow down to Duplex Speed and press OK 3 Select from the following options as your situation requires e Automatic The printer will choose the processing speed based on environmental conditions temperature and humidity e Speed The printer will use the fastest speed available for the media type being used e Quality The printer will use a slower speed for optimal print quality 4 Press OK Printer Management Problems This section includes e Problems Accessing CentreWare IS on page 188 e Problems Accessing MFP ControlCentre MCC on page 188 Problems Accessing CentreWare IS If you cannot access CentreWare IS for your printer try the following e Verify that your network settings are correct you have correctly typed your printer s IP address into the Web browser address field e
100. cify the other scanner settings as desired Do one of the following e If you selected Document Feeder then in the Page size field at the bottom of the dialog box select the size of the original e If you selected Flatbed click the Preview button to view a preview of the scanned page After the preview finishes you can alter the page size of the final scan by clicking one of the corner squares the corner squares change from brown to green and dragging the outline to the desired size Click the Scan button The printer scans the document and the image is placed in your application Scanning to a Macintosh OS X Application Network To scan an image to a file over the network to Macintosh OS X 1 OV OV Ee Open the Image Capture application Note Other TWAIN applications such as Adobe Photoshop will also work In the Devices menu select Browse Devices Select the Phaser 6121MFP device and then click the Use TWAIN UI button to the right From the Download To drop down menu select the desired location If needed change the Name and Format options to the desired settings Click the Scan button at the bottom Note A window will appear with information about using the Scanner IP Address Selector Utility located in the following placed on the Mac Library Application Support Xerox Phaser 6121 MFP Phaser 6121MFP Scanner IP Address Selector app To hide this window in the future select the Do not show this message again
101. ck to a previous menu level when in a menu OK Accept Confirm selection Up arrow moves cursor up Down arrow moves cursor down Move between options in a menu Forward arrow moves cursor to the right Back arrow moves cursor to the left Move the cursor _ to the left or right when setting values for menu items Fax Phaser 6121MFP N and D printer configurations only Access the Fax menu Scan Access the Scan menu Copy Access the Copy menu Address Book Phaser 6121MFP N and D printer configurations only Access the printer s address book See also Control Panel on page 25 Phaser 6121MFP Multifunction Printer 141 User Guide Control Panel Menus System Menu This section includes e System Menu Main on page 142 e General Setup Menu on page 144 You use the System Menu to access a list of printer menus information pages and setup menus that contain printer configuration settings The following table lists the major sub menus contained within the System Menu To access the System Menu from the control panel press the Back Menu button System Menu Main Menu Item Contents Print Menu Map Prints a list of the following main menus and their first level sub menus e System Menu e Copy Menu See Copy Menu on page 146 e Scan Menu See Scan Menu on page 149 e Fax Menu Phaser 6121MFP N or D printer configurations only See Fax Menu on page 152
102. com has accepted that the item complies with minimum conditions for connection to its network It indicates no endorsement of the product by Telecom nor does it provide any sort of warranty Above all it provides no assurance that any item will work correctly in all respects with another item of Telepermitted equipment of a different make or model nor does it imply that any product is compatible with all of Telecom s network services The equipment may not be capable of correct operation at the higher data speeds designated 33 6 kbps and 56 kbps connections are likely to be restricted to lower bit rates when connected to some PSTN implementations Telecom will accept no responsibility should difficulties arise in such circumstances Immediately disconnect this equipment should it become physically damaged and arrange for its disposal or repair This modem shall not be used in any manner which could constitute a nuisance to other Telecom customers This device is equipped with pulse dialing while the Telecom standard is DTMF tone dialing There is no guarantee that Telecom lines will always continue to support pulse dialing Use of pulse dialing when this equipment is connected to the same line as other equipment may give rise to bell tinkle or noise and may also cause a false answer condition Should such problems occur the user should NOT contact the Telecom Faults Service The preferred method of dialing is to use DTMF tones
103. control panel Do not open the doors when the printer is printing Do not move the printer when it is printing Keep hands hair neckties etc away from the exit and feed rollers Phaser 6121MFP Multifunction Printer User Guide Safety Printer Supplies Use the supplies specifically designed for your printer The use of unsuitable materials may cause poor performance and a possible safety hazard Follow all warnings and instructions marked on or supplied with the printer options and supplies Caution Use of non Xerox supplies is not recommended The Xerox Warranty Service Agreements and Total Satisfaction Guarantee do not cover damage malfunction or degradation of performance caused by use of non Xerox supplies or the use of Xerox supplies not specified for this printer The Total Satisfaction Guarantee is available in the United States and Canada Coverage may vary outside these areas please contact your local representative for details Phaser 6121MFP Multifunction Printer 13 User Guide Safety Maintenance Safety e Do not attempt any maintenance procedure that is not specifically described in the documentation supplied with your printer e Do not use aerosol cleaners Clean with a dry lint free cloth only e Do not burn any consumables or routine maintenance items For information on Xerox supplies recycling programs go to www xerox com gwa See also Cleaning the Printer on page 160 Moving the Printer on p
104. ct to sort or not sort sets of copies Phaser 6121MFP N and D printer configurations only e Sides Default Select the type of 2 sided copying Phaser 6121MFP D printer configuration only e Preset Units Select the unit of measurement used by the copy function Inch or Metric Phaser 6121MFP S printer configuration only 4 Change the setting as desired and then press OK to confirm 5 Repeat steps 3 and 4 as needed See also Copy Default Setup Menu on page 147 80 Phaser 6121MFP Multifunction Printer User Guide Advanced Copying Advanced copy settings include collating sets of copies sorting printing multiple pages per sheet printing on both sides of the paper and special copy modes such as copying ID cards Clone Copy and Poster Copy This section includes e Collating Sort Copying on page 81 e 2 sided Copying on page 81 e Printing Multiple Pages per Sheet 2 Up on page 84 e Using Special Copy Modes on page 86 Collating Sort Copying Note The Collate option is not available with the Phaser 6121MFP S printer configuration When making several copies of a multi page document you can sort the output into sets For example if you are making three single sided copies of a six page document the copies are printed in the following page order when you select Collate On 1 2 3 4 5 6 1 2 3 4 5 6 1 2 3 4 5 6 Note You can produce collated output whether using the auto document feeder or making copi
105. cument glass at the Next Page prompt do one of the following e If you are done scanning press the appropriate Start button again to send the scan to its destination e If you have more pages to scan open the printer cover and turn the page over or position the next page then press OK The document is scanned When finished scanning pages press the appropriate Start button to send the scan to the USB device See also 96 Adjusting Scanning Options on page 105 Phaser 6121MFP Multifunction Printer User Guide Scanning Scanning to an FTP Server Notes e These instructions are for Phaser 6121MFP N and D printer configurations connected to a network e If you have not set up FTP server addresses for the printer to use see Adding FTP Entries to the Address Book on page 112 To scan to an FTP server 1 Position the document to be scanned on the document glass or in the auto document feeder as shown in Loading Documents for Scanning on page 92 Note If you are scanning a 2 sided document use the document glass instead of the auto document feeder because you will not be prompted to turn the page over if you use the auto document feeder 2 On the printer control panel press the Scan button 3 At the Scan To prompt press the Down Arrow button to select FTP and then press the OK button 4 At the Speed Dial prompt enter the Speed Dial entry number of the FTP server you want and then press OK and then press OK a
106. d case To clear a mistake press the Back Menu button To add a space between letters press the 0 button When finished press OK 6 Leave the other copy defaults such as tray paper size scale etc as they are for now You are finished with the initial setup A map of the printer s main menus prints automatically Use the information in the Menu Map as a reference for setting up other printer functions 7 If your printer has an Ethernet cable connection to a network go to Assigning the Printer s Network Address on page 36 Note If you are not sure what type of connection you have see What Type of Connection Do Have on page 30 Accessing the General Setup Menu Note After setting up the printer and installing the software if you need to access the General Setup menu use these instructions Use the General Setup menu to change settings such as the power saver mode language speaker volume Phaser 6121MFP N or D printer configurations only etc To access the General Setup Menu 1 At the printer control panel press the Back Menu button to enter the System Menu 2 Press the Down Arrow button to go to General Setup and then press the OK button 3 Arrow down to the desired feature you want to set and then press OK 4 Change the setting and then press OK See also Control Panel General Setup on page 26 Assigning the Printer s Network Address Note These instructions are for Phaser 6121MFP N or D printer c
107. d cii dec edes daa eded ohnas dud ed el obeadiae nie wea cede nde lieder EE 26 Setting the Panel Timeout 0 cen een een e eee eee e ene eens eennes 26 Setting the Power Saver Mode 0 cece cece eee e eee eect e eee e nee e ene eeneeeennes 26 Setting the Brightness of the Control Panel Menu 0 eee e cece ee eee eee eee eee nees 27 Setting the Control Panel Speaker Volume 00 c cece cece cece cence een ee ceeeneeeees 27 Setting the Printer s Default Mode cece cece cece cece tenn cence rreren nt 27 More Information sok send ee cet eyed eeneecauene ese eee a ek oe a eee ened 28 3 Installation and Setup Installation and Setup Overview ncieancehchTadeuhndRivknkeknhee Ave dada dive dtda dd eedenedetwdaes 30 B fore YOU Begi y ce Wistuniinne dich onan dade on nn sean haga mi eniuga E E E e a e a eia e 30 What Type of Printer Do I Have 0 ccc cece eee cence eee e ence cent eeeeeneeeees 30 What Type of Connection Do I Have cece cece cece eee e ene teen eeceeeneeeees 30 Setup CMOCKIISt xt at een os eee ae a ee rie Se ee cee eee ee cen aera es 31 Positioning and Connecting the Printer cciwicavavkebihvw nde hGhee da decade da sededn desea reusannwna 33 Choosing a Location for the Printer 0 eee eee e eee eee e nent e een eeeeneeneneens 33 Connecting the Printer 0 cece ene ene n ene nnn c eee e ene eeneeees 34 Phaser 6121MFP Multifunction Printer 3 U
108. d in the row When prompted to confirm click OK 12 To disconnect from the printer click the Disconnect icon second icon in the row N Note You can add entries while the printer is disconnected but the information will not upload to the printer until you click the Connect icon and then click the Upload icon third icon in the row Adding Email Addresses to a Group from the MCC Note If you did not add email address to a Group Dial entry when you created the entry you can still do this following the instructions below To add email speed dial entries to a Group Dial entry 1 Ensure your printer is turned on and connected to your computer via a USB cable 2 From your computer click Start gt Programs gt Xerox Office Printing gt Phaser 6121MFP gt MCC gt Xerox Phaser 6121MFP MCC 3 Inthe MCC click the Connect icon first icon in the row 110 Phaser 6121MFP Multifunction Printer User Guide Scanning Click the Download icon last icon in the row In the navigation pane on the left click the plus sign next to Address Book to expand it Expand Speed Dial and then click Fax Email The list of fax number and email address entries appears in the window on the right In the window on the right note the speed dial number for the entry you want to add to a group and then in the window on the left under Fax Email click that speed dial entry number That entry displays in the box on the right In the Add to Gro
109. d pages are printed so that they flip over along the long edge of the paper Short Edge Flip Copied pages are printed so that they flip over along the short edge of the paper Collate Specifies whether the copied pages of multi page documents are printed in Phaser 6121MFP N and D order and sorted by copy set printer configurations only 2 Up Copy Enables two single sided document pages to be copied and then printed Phaser 6121MFP D printer onto one side of a single sheet of paper The copies are reduced to fit on configuration only the size of the selected output page 146 Phaser 6121MFP Multifunction Printer User Guide Control Panel Menus Menu Item Contents Special Copy Mode e ID Copy Used for copying ID cards The back and front of a document are copied at full size onto one side of a single sheet of paper e None Normal Copy e Poster Copy The length and width of the copied document are each enlarged 200 and are printed on four pages e Clone Copy Repeat copying used to copy small documents multiple times onto one piece of larger paper Copy Default e Paper Default e Original Doc Type e Lighten Darken e Collate Default e Sides Default e Preset Units For details see Copy Default Setup Menu on page 147 System Menu Provides accesses to the System Menu Copy Default Setup Menu Menu Item Function Paper Default Phaser 6121MFP N and D printer configura
110. d then press OK then select the paper size either Letter Legal or A4 and then press OK Delay Printing Received Faxes This section includes e Setting Up Memory Receive on page 128 e Printing a Stored Received Fax on page 128 Received faxes can be stored in the printer s memory and then printed at a specified time This is convenient when you are expecting a fax from overseas for example at a time when there will be no one around to retrieve the fax and you want to keep it confidential or you are not comfortable having it sit in the print out tray unattended Note The fax memory holds about 250 standard letter sized pages Phaser 6121MFP Multifunction Printer 127 User Guide Faxing Setting Up Memory Receive To set up Memory Receive for a fax Ste we ON a On the printer control panel press the Fax button Press the Down Arrow button to go to Fax Default Setup and then press the OK button Arrow down to Receive Option and press OK Arrow down to Memory Receive and press OK Select On and press OK Set a time frame during which all incoming faxes will be stored in memory instead of printed a At the On Time prompt use the alphanumeric keypad to enter the start time Use the 24 hour time format 00 00 to 23 59 and then press OK Note You do not have to specify a start time if you do not want to but you must specify an end time b At the Off Time prompt enter the time you want the stored faxes to print and
111. ddress you can type in the email address at the printer control panel at the time of scanning or you can select email addresses from the printer s address book For information on adding email addresses to the printer s address book see Adding Email Addresses to the Address Book on page 108 To configure the SMTP server settings 1 Open your computer s Web browser and type your printer s IP address into the address field If you do not know your printer s IP address see Finding Your Printer s IP Address on page 37 2 Inthe upper right of the page click the Login button The password is blank by default 3 Click the Network tab 4 Inthe navigation panel on the left side of the page under Network click E mail The E mail page appears By default the SMTP field is set to Enable 5 If you want to change the default sender name type it into the Sender Name field 6 You must enter a return email address Type it into the E mail Address field 7 Inthe SMTP Server Address field enter the your outgoing email server s IP address or DNS name for example 10 0 0 1 or smtp server isp net Notes e Contact your Internet service provider ISP or system administrator to obtain your SMTP server name or IP address Some ISP providers require authentication Please make sure to confirm authentication type login information and password e If you are using a DNS name for the server address verify that your pr
112. ddress Book menu by pressing the Back Menu button until you reach the desired menu Using the Control Panel Keypad Use the keypad buttons to enter numbers and names into the printer control panel The two input modes are numbers and letters When you are entering an email address into the email address Name field at the printer control panel the keypad is in letter mode When you are entering a fax number the keypad is in number mode To switch modes press the button on the keypad To delete entered text press the Back button To enter a space press the 0 button The following table lists the characters assigned to each button on the printer control panel keypad when the keypad is in letter mode For example pressing the 2 button twice in number mode results in 22 and pressing the 2 button twice in letter mode results in b Keypad Button Available Characters 1 _ 10 abc2ABC def3DEF ghi4GHI jkI5JKL mno6 MNO pqrs7PQRS oJ NI oD mT D wy np tuv8TUV 132 Phaser 6121MFP Multifunction Printer User Guide Faxing Keypad Button Available Characters 9 wxyz9WXYZ 0 space 0 com net org edu gov amp lt gt M Adding Fax Numbers from CentreWare IS To add fax numbers from CentreWare IS 1 Open your computer s Web browser and type your printer s IP address into the address field If you do not know your
113. ding your Phaser 6121MFP go to North America www xerox com msds European Union www xerox com environment_europe For the Customer Support Center phone numbers go to www xerox com office worldcontacts Phaser 6121MFP Multifunction Printer 225 User Guide Regulatory Information 226 Phaser 6121MFP Multifunction Printer User Guide Recycling and Disposal This chapter includes e All Countries on page 227 e North America on page 227 e European Union on page 227 e Other Countries on page 227 All Countries If you are managing the disposal of your Xerox product please note that the product may contain lead perchlorate and other materials whose disposal may be regulated due to environmental considerations The presence of these materials is fully consistent with global regulations applicable at the time that the product was placed on the market For recycling and disposal information contact your local authorities In the United States you may also refer to the Electronic Industries Alliance website www eiae org Perchlorate Material This product may contain one or more Perchlorate containing devices such as batteries Special handling may apply please see www dtsc ca gov hazardouswaste perchlorate North America Xerox operates an equipment take back and reuse recycle program Contact your Xerox sales representative 1 800 ASK XEROX to determine whether this Xerox product is part of the program For more information about Xe
114. e You can load up to 200 sheets of 20 lb bond or a stack of paper 60 163 gsm 16 43 lb bond 60 80 lb cover e Tray 1 accepts print media within the following dimensions e Width 92 216 mm 3 6 8 5 in e Length 184 356 mm 7 14 in Phaser 6121MFP Multifunction Printer 59 User Guide Printing For more information on paper acceptable for use in Tray 1 see the table entitled Paper Tray 1 Multi purpose on page 56 To load paper in Tray 1 1 Flip down the paper tray if it is closed or remove the dust cover if the tray is in the down position with the dust cover in place see picture below on the left 6121 114 6121 013 2 Slide the width guides to the edge of the tray The width guides should be fully extended as shown see above picture on the right 6121 014 6115 015 3 Insert the media faceup and top edge first into the paper tray Do not fill above the maximum fill line see above picture on the right 60 Phaser 6121MFP Multifunction Printer User Guide Printing 4 Slide the width guides until they rest lightly against the edge of the paper stack 6121 016 Note Do not force the paper Be careful not to bend the paper 5 Place the dust cover back on the tray unless you are using legal size paper See also Selecting Paper Tray Settings on page 62 Loading Paper in the 500 Sheet Feeder Note These instructions are for Phaser 6121MFP N and D printer configurations with
115. e added to the group will have a check box to the left in the Button column Select the check boxes for the entries to be added to the group 9 Scroll down to the bottom of the page and click Next Phaser 6121MFP Multifunction Printer 133 User Guide Faxing You should see the new group in the Group Dial List Notes e You can edit the Group Dial entry membership or name later by navigating to the Group Dial List as described above and then clicking the Modify button for that group in the Group Dial List and making changes then clicking Next at the bottom of the page e You can delete a Group Dial entry by clicking the Delete button in the Group Dial List and then clicking Yes to confirm Adding Fax Numbers from the MCC Note The MCC is a Windows only utility and requires a USB connection between the printer and your computer To add fax numbers from the MCC 1 2 oy Ov ey w 10 11 12 Ensure your printer is turned on and connected to your computer via USB cable From your computer click Start gt Programs gt Xerox Office Printing gt Phaser 6121MFP gt MCC gt Phaser 6121MFP MCC In the MCC click the Connect icon first icon in the row Click the Download icon last icon in the row In the navigation pane on the left click the plus sign next to Address Book to expand it Expand Speed Dial and then click Fax Email The list of fax number entries appears in the window on the right Speed Dial e
116. e document on the document glass or else an error will occur If desired adjust the image quality See Selecting Fax Options for Single Jobs on page 123 On the printer control panel press the On Hook button At the printer control panel do one of the following to enter a fax number e Use the alphanumeric keypad to enter the fax number and then press the Start B amp W button e Press the Address Book button and then when prompted enter a Speed Dial number Confirm that the recipient displayed is the one you want and then press the OK button e Press the Redial Pause button to use the number of the last recipient dialed 118 Phaser 6121MFP Multifunction Printer User Guide Faxing 5 When you hear the fax tone indicating the fax has connected press the Start B amp W button Notes e If you need to cancel the fax transmission press the Stop Reset button and then when prompted select Yes and press OK e If you plan to send a fax via a Voice over IP VOIP service check with your VOIP provider to see if faxing is supported Sending a Fax from Your Computer This section includes e Setting Up Preferences for Printing to Fax on page 119 e Printing to Fax on page 120 Note This section applies to Windows users only You can print to fax from an application on your computer using the Phaser 6121MFP PC FAX driver To verify that the driver is installed look in your computer s printer directory You should see Phaser 612
117. e paper type is set properly in the printer driver The printer is set to Energy Saver mode It takes more time for printing to start in Energy Saver mode A toner cartridge for a different region or an unapproved toner cartridge is installed the printer control panel displays the message Wrong Toner X Install a correct Xerox toner cartridge approved for your specific printer If an error is detected while the print job is being transmitted while the printer is in Copy mode it takes a while to process the error and resume the printing job Wait No action is needed Blank pages are printed One or more of the toner cartridges are defective or empty Inspect the toner cartridges The image will not print correctly or not at all if the cartridges are empty The wrong kind of paper is being used Verify that the media type set in the printer driver matches the type of paper loaded in the printer tray Not all of the pages print A different user accidentally canceled the job Try printing the remaining pages The paper tray is empty Verify that the tray is loaded with paper A document is printed with an overlay file which has been created by an unsuitable printer driver Print the overlay file using a suitable printer driver Phaser 6121MFP Multifunction Printer 185 User Guide Troubleshooting Symptom Some parts of the image are lost during 2 up
118. e printer is ready for use again when the Ready indicator light is a steady green 170 Phaser 6121MFP Multifunction Printer User Guide Maintenance Ordering Supplies This section includes Locating the Printer Serial Number on page 171 Consumables on page 171 Routine Maintenance Items on page 172 When to Order Supplies on page 172 Recycling Supplies on page 172 Locating the Printer Serial Number When ordering supplies or contacting Xerox for assistance you will be asked to provide your printer s serial number You can find the printer s serial number on the printer or by printing the Configuration page To find the serial number on the machine open the top of the printer and look on the left side on the metal bar near the front To find the serial number on the Configuration page a Onthe printer control panel press the Back Menu button to enter the System Menu b Press the Down Arrow button to go to Print Config Page and then press OK The Configuration page will print The printer s serial number will be listed near the top of the General Information section on the left side of the page Consumables Use only genuine Xerox Toner Cartridges Cyan Magenta Yellow and Black Notes e Each toner cartridge includes installation instructions e Install only new cartridges in your printer If a used toner cartridge is installed then toner remaining amount displayed may not be accurate e To enhance print qu
119. ecklist on page 31 For information on unpacking and preparing the Phaser 6121MFP printer for setup refer to the Installation Guide and the Quick Features Setup Guide in the documentation packet that came packaged with the printer A Quick Use Guide and Software and Documentation CD are also included in the packet The Installation Guide shows you how to unpack the printer and provides an overview of installation The Quick Features Setup Guide steps you through the installation process in greater detail The Software and Documentation CD contains an installation video and guides You can also access setup information and an installation video online at www xerox com office 6121MFPdocs Before You Begin This guide will help you complete setting up your Phaser 6121MFP printer To get the most from this guide be sure to read the notes they contain important information Not everything in this guide will apply to your printer configuration To know what does and does not apply you need to know what type of printer you have and what kind of connection you have to the printer network or USB If you are not sure see the following two sections What Type of Printer Do I Have If your printer has fax feature buttons Auto Receive Address Book Redial Pause etc on the left side of the control panel you have a Phaser 6121MFP N or D that can be connected to your computer via a network or a USB cable network recommended if you have one If
120. ed in the installation screens 7 When finished installing the printer driver install the scan driver The Scan Dashboard utility will install automatically after the scan driver is installed 8 If you are installing the Phaser 6121MFP S you are done 9 If you are installing a Phaser 6121MFP N or D when finished installing the scan driver and Scan Dashboard utility install the fax driver Note If you will be using the fax you should install the MCC utility to make adding fax numbers to the printer s address book easier See Installing the MCC Utility on page 42 10 When finished close the installation utility Installing the MCC Utility Notes e The MFP ControlCentre MCC is a Windows only utility e The MCC utility requires that your printer have a USB connection to your computer e The MCC utility is intended for use with a Phaser 6121MFP N or D printer configuration connected to your computer via a USB cable For Phaser 6121MFP N or D printer configurations connected by USB cable the MFP ControlCentre MCC is your printer information console The MCC enables you to view your printer s usage information and configuration information from your computer without having to print information pages from the printer You can also manage your fax numbers and email addresses from the MCC and use the MCC as a backup for your printer s address book 42 Phaser 6121MFP Multifunction Printer User Guide Installation and S
121. ed paper type and press OK 6 Arrow down to the desired paper size and press OK 62 Phaser 6121MFP Multifunction Printer User Guide Selecting Printing Options This section includes e Selecting Printing Preferences Windows on page 63 e Selecting Options for an Individual Job Windows on page 63 e Selecting Options for an Individual Job Macintosh on page 65 Selecting Printing Preferences Windows Printing preferences in the printer driver control all of your print jobs unless you override them for a specific job Note Printer driver settings override those set at the printer control panel when you print from the driver on your computer To select printer preferences 1 Select one of the following options e Windows 2000 and Windows Server 2003 Click Start and then select Settings gt Printers e Windows XP Click Start and then select Settings gt Printers and Faxes e Windows Vista Click Start and then select Control Panel gt Hardware and Sound gt Printers 2 Inthe Printers folder right click the icon for your printer and select Printing Preferences 3 Make selections on the driver tabs as desired and then click OK to save your selections Note For more information about Windows printer driver options click the Help button in the Printing Preferences dialog box to view the online help Selecting Options for an Individual Job Windows If you want to use special printing options for a particular job change t
122. ed when you make copies or perform a scan When the copies are ready to print the print job pauses the copies print and then the print job resumes Copying cannot be performed while printing a received fax Phaser 6121MFP Multifunction Printer 77 User Guide Copying Adjusting Copy Options This section includes Selecting the Tray on page 78 Selecting the Original Document Type on page 78 Selecting Color or Black and White Copies on page 79 Reducing or Enlarging the Image on page 79 Making the Image Lighter or Darker on page 79 Changing the Default Copy Settings on page 80 Selecting the Tray In some cases you may want to make copies on letterhead colored paper or card stock Load the special paper in Tray 1 and then select Tray 1 in the printer control panel copy menu To select the tray 1 2 On the printer control panel press the Copy button Press the OK button Note The display shows options to choose from Your choices will depend on your printer configuration For example Tray 2 the 500 sheet feeder is optional and only available with Phaser 6121MFP N and D printer configurations Press the Up Arrow or Down Arrow buttons to go to the desired option then press OK Selecting the Original Document Type The scanner optimizes the appearance of the output based on the content type of the document being copied mostly text a photo or illustration or a mixture of both To select the original document t
123. ed with screws unless you are installing optional equipment and are specifically instructed to do so Power should be OFF when performing these installations Disconnect the power cord when removing covers and guards for installing optional equipment Except for user installable options there are no parts that you can maintain or service behind these covers The following are hazards to your safety e The power cord is damaged or frayed e Liquid is spilled into the printer e The printer is exposed to water If any of these conditions occur do the following 1 Turn off the printer immediately 2 Disconnect the power cord from the electrical outlet 3 Call an authorized service representative Laser Safety This printer complies with laser printer performance standards set by governmental national and international agencies and is certified as a Class 1 Laser product The printer does not emit hazardous light because the beam is totally enclosed during all modes of customer operation and maintenance Warning Use of controls adjustments or performance of procedures other than those specified in this manual can result in hazardous radiation exposure Power Cord e Use the power cord supplied with your printer e Plug the power cord directly into a properly grounded electrical outlet Make sure each end of the cord is securely connected If you do not know if an outlet is grounded ask an electrician to check the outlet e Do no
124. election dialog box select your language and then click OK Select Network as the Connection Type and then in the field provided type your printer s IP address Click OK The scan driver installs automatically next The Scan Dashboard utility installs automatically after the scan driver At the Choose Destination Location screen click Next and then click Next again to accept the default location The PC FAX driver installs automatically next Accept the license agreement by clicking Yes At the dialog box that appears telling you that the installation was successful click OK 15 The Product Registration screen appears Click Next and register your printer When you are done with registration your printer will automatically print a test page You are done installing the software for your printer configuration Now you need to finish scan setup Go to Setting Up Network Scanning Options on page 48 Installing the Drivers Separately Network If you need to you can install the printer scan and fax drivers separately General instructions are given below Note These instructions are for Phaser 6121MFP N or D printer configurations connected by an Ethernet cable to a network Verify that the printer is plugged in turned on and connected to the same active network as your computer Insert the Software and Documentation CD into your computer s CD drive The installer will start automatically unless you have autorun disab
125. emaining life span To order supplies contact your local reseller or go to the Xerox Supplies website at www xerox com office 6121MFPsupplies Caution Use of non Xerox supplies is not recommended The Xerox Warranty Service Agreements and Total Satisfaction Guarantee do not cover damage malfunction or degradation of performance caused by use of non Xerox supplies or the use of Xerox supplies not specified for this printer The Total Satisfaction Guarantee is available in the United States and Canada Coverage may vary outside these areas please contact your local representative for details Recycling Supplies For information on recycling supplies go to www xerox com gwa 172 Phaser 6121MFP Multifunction Printer User Guide Maintenance Checking Page Counts You can check the total number of printed pages at the printer control panel from CentreWare IS and from the MCC utility You can also view counter information by printing the Configuration page see Printing the Configuration Page on page 178 To check the total number of pages printed from the printer control panel 1 2 3 On the printer control panel press the Back Menu button to enter the System Menu Press the Down Arrow button to go to Information and then press the OK button Arrow down to Usage and press OK Use the Down Arrow button to view the page counts e Total pages e Total B amp W pages e Total color pages e Total fax print pages Phaser 6121MF
126. entire sheet is printed in black or other color One or more of the toner cartridges may be defective Remove the toner cartridges and inspect them for damage Replace any that are damaged The imaging unit may be defective Remove the imaging unit and inspect it for damage If damaged replace it Phaser 6121MFP Multifunction Printer User Guide 189 Troubleshooting Symptom The image is too light or there is low image density Pri Cause The laser lens is dirty The copy density is set too light Solution Clean the laser lens See Cleaning the Laser Lens on page 168 Select a darker copy density See Making the Image Lighter or Darker on page 79 The paper is damp Remove the moist media and replace it with new dry media There is not much toner left in one of the cartridges Replace any cartridges that have low toner One or more of the toner cartridges may be defective Remove the toner cartridges and inspect them for damage Replace any that are damaged The media type set in the printer driver does not match the media loaded in the printer tray Specify the correct media type in the printer driver The image is too dark The copy density is set too dark lighten darken setting Select a lighter copy density See Making the Image Lighter or Darker on page 79 The document was not pressed close enough against the document
127. entreWare IS 133 editing in the MCC 135 H help resources 28 I ID Copy mode 86 imaging unit location 22 information pages 28 fax reports 142 internal pages 142 supplies 142 usage reports 142 information resources 28 Installation Guide 28 Quick Use Guide 28 technical support 28 video tutorials 28 initial printer mode 27 installing drivers Index Macintosh 43 Windows network 38 Windows USB 40 installing software 30 38 40 41 42 43 IP address assigning to printer 36 finding printer 37 L label printing guidelines 70 labels loading 70 printing 69 laser lens cleaning 168 laser safety 10 loading paper in 500 sheet feeder 61 in the auto document feeder 76 in Tray 1 59 M Macintosh adding the printer to the printer queue 44 installing drivers for 43 Macintosh operating system requirements 38 maintenance cleaning printer exterior 162 cleaning printer interior 163 maintenance safety 14 material safety data sheets 225 MCC utility adding email addresses in 110 adding fax numbers in 134 creating address book groups in 110 editing Group Dial names in 135 installing 42 Memory Receive fax canceling 128 selecting 125 Menu Map 140 menus Copy 146 Fax 152 Fax COMM Setup 154 Fax Default Setup 154 Fax Device Setup 154 navigating in printer control panel 141 Phaser 6121MFP Multifunction Printer 233 User Guide Index Scan 149 System Menu 142 mo
128. ents folder under your Windows user settings Phaser 6121MFP Multifunction Printer 101 User Guide Scanning Scanning to an Application on Your Computer This section includes Scanning to a Windows Application USB TWAIN or WIA on page 102 Scanning to a Windows Application Network on page 103 Scanning to a Macintosh OS X Application Network on page 103 Scanning to a Macintosh OS X Application USB on page 104 You can import images directly from the scanner to Windows or Macintosh applications on your computer The printer can be connected to your computer via a USB cable or for Phaser 6121 MFP N and D printer configurations a network connection Scanning to a Windows Application USB TWAIN or WIA Note Scanning to a Microsoft Office 2007 or 2008 application may be slightly different from the steps listed here To import images to an application in Windows 2000 Windows XP Windows Server 2003 and Windows Vista 1 2 Open the file in which you want to place the image Select the application s menu item used to acquire the image For example if you are using Microsoft Word Office 2003 and prior to place an image in a document a Click Insert choose Picture then select From Scanner or Camera b Inthe Device field of the dialog box select Phaser 6121MFP TWAIN c Click Custom Insert d Inthe dialog box that appears select Local scanner USB and then click OK Note To automatically use
129. equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiver e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio television technician for help Any changes or modifications not expressly approved by Xerox could void the user s authority to operate the equipment To ensure compliance with Part 15 of the FCC rules use shielded interface cables Canada Regulations This Class B digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la classe B est conforme la norme NMB 003 du Canada European Union The CE mark applied to this product symbolizes Xerox s declaration of conformity with the following applicable Directives of the European Union as of the dates indicated December 12 2006 Low Voltage Directive 2006 95 EC December 15 2004 Electromagnetic Compatibility Directive 2004 108 EC e March 9 1999 Radio amp Telecommunications Terminal Equipment Directive 1999 5 EC 216 Phaser 6121MFP Multifunction Printer User Guide Regulatory Information This product if used properly in accordance with the user s instructions is
130. er control panel press the Fax button 2 Press the Down Arrow button to go to Print Fax Reports and then press the OK button 3 Arrow down to the report you want to print and then press OK For a list of fax reports see the Print Fax Reports section in the table Fax Menu Main on page 152 Printing the Address Book When you select to print the Address Book the entire contents of the Address Book is printed including any empty entry numbers You can also print only the Speed Dial entry list or only the Group Dial entry list To print the entire contents of the Address Book 1 On the left side of the printer control panel press the Address Book button 2 At Add Edit Entry press the OK button 3 Arrow down to Print Address List and then press OK Note Once the Address Book starts printing there is no way to stop the process so keep in mind that since there are over 200 entries available several pages will be printed even if the entries are empty You can print only the Speed Dial list or only the Group Dial list by selecting them under Print Fax Reports in the Fax menu See Printing Fax Reports on page 137 Inserting Pauses in Fax Numbers Some fax numbers require one or more pauses during the dialing sequence Each added pause lasts approximately 2 5 seconds To insert pauses in a fax number 1 On the printer control panel press the Fax button 2 At Fax To press the OK button 3 Use the alphanumeric keypad to enter
131. er to your list of printers 1 wr WN Open the Applications folder and then open System Preferences Open Print amp Fax and then select the Printing tab Click the plus button below the list of printers In the top row of the window click the Default icon In the list of printers select your printer and then click Add Note If your printer was not detected verify that the printer is on and that the Ethernet or USB cable is connected properly Adding the Printer OS X Version 10 5 To add the printer to your list of printers 1 wr WN From the Applications folder or from the dock open System Preferences Open Print amp Fax The list of printers appears on the left of the window Click the plus button under the list of printers Click the Default icon at the top of the window Select your printer from the list and click Add Note If your printer was not detected verify that the printer is on and that the Ethernet or USB cable is connected properly Phaser 6121MFP Multifunction Printer 45 User Guide Installation and Setup CentreWare Internet Services Note This section applies to Phaser 6121MFP N or D printer configurations connected to a network CentreWare Internet Services CentreWare IS enables you to access the printer s settings using a Web browser It provides a simple interface that enables you to manage configure and monitor a network printer from your desktop CentreWare IS gives
132. ercase letters This cycling behavior only works when the keypad is in letter mode not number mode For example if you press the 5 button three times while in number mode the result is 555 If you press the 5 button while in letter mode the result is a lower case L By default the keypad is in letter mode when you are entering email addresses in the email Name field If you miss a character and need to back up to insert it press the Back Arrow button repeatedly to move the cursor to the desired spot and then enter the desired character To move to where you left off entering the address press the Forward Arrow button repeatedly to move the cursor forward To erase a character press the Back Menu button To enter a period or symbol in the address press the 1 button on the keypad to cycle through the characters until you reach the one you want See also Using the Control Panel Keypad on page 132 Selecting an Email Address from the Address Book 1 94 If you know the Speed Dial or Group Dial entry number for the person or group you want to email then at the Speed Dial or Group Dial prompt a Type in the Speed Dial Group Dial entry number using the keypad and then press the OK button b Confirm that the entry displayed is the one you want and then press OK then press OK again c At Finish press OK Phaser 6121MFP Multifunction Printer User Guide Scanning 2 If you do not know the Speed Dial or Gro
133. es 2 Up Copying from the Auto Document Feeder on page 84 2 Up Copying from the Document Glass on page 84 Double Sided 2 Up Copying on page 85 Note 2 Up copying printing two pages on one side of one sheet of paper requires either the Phaser 6121MFP N or D printer configuration 2 Up Copying from the Auto Document Feeder You can copy two original pages onto one side of a sheet of paper The size of the page images is reduced proportionally to fit on the size of the paper in the selected tray To copy two pages onto one side of one sheet of paper 1 we W N Put the pages to copy faceup into the auto document feeder On the printer control panel press the Copy button Press the Down Arrow button to go to 2 Up and then press the OK button Press the Up Arrow button to select On and then press OK To print color copies press the Start Color button To print monochrome copies press the Start B amp W button The pages will run through the auto document feeder and then be printed reduced on one side of one sheet 2 Up Copying from the Document Glass To copy two pages onto one side of one sheet of paper 1 wf WN 84 Put the first page to be copied facedown on the document glass On the printer control panel press the Copy button Press the Down Arrow button to go to 2 Up and then press the OK button Press the Up Arrow button to select On and then press OK To print color copies press the Start Color button T
134. es from the document glass With the Collate setting off the copies are printed in the following page order 1 1 1 2 2 2 3 3 3 4 4 4 5 5 5 6 6 6 To enable collation 1 On the printer control panel press the Copy button 2 Press the Down Arrow button to go to Collate 3 If the setting reads Collate Off press the OK button and then press the Up Arrow button to go to On and press OK 2 sided Copying This section includes e 2 sided Copying from the Auto Document Feeder on page 82 e Manual 2 sided Copying from the Auto Document Feeder on page 83 e 2 sided Copying from the Document Glass on page 83 Note The optional duplex unit must be installed for this feature to be available Phaser 6121MFP D printer configurations only You can make 2 sided copies using the auto document feeder or the document glass Phaser 6121MFP Multifunction Printer 81 User Guide Copying 2 sided Copying from the Auto Document Feeder Use these instructions to copy two single sided document pages onto both sides of a single sheet of paper To make 2 sided copies 1 2 3 7 8 82 Place the pages to be copied faceup into the auto document feeder On the printer control panel press the Copy button Select the paper source tray and the desired image adjustments See Adjusting Copy Options on page 78 for details Press the Down Arrow button to go to Sides and then press the OK button Note The Sides Duplex
135. ess Book button 2 At Add Edit Entry press the OK button 3 At New Entry press OK 4 At Group Dial use the keypad to enter an available entry number 01 through 20 If the entry number is already taken the menu will display Not Available If this happens try the next consecutive number 5 Ifthe entry number you have entered is available the menu will read 00 Available Press OK 108 Phaser 6121MFP Multifunction Printer User Guide Scanning 6 At Name use the keypad to enter the name Use the right arrow button to add spaces where needed For information on using the keypad see Using the Control Panel Keypad on page 132 7 Arrow down to Address Type and press OK 8 Arrow down to Email Address and press OK 9 Use the keypad to enter the email address When finished press OK 10 To leave the address book menu press the Back Menu button until you reach the desired menu Adding Email Addresses from CentreWare IS To add email addresses from CentreWare IS 1 Open your computer s Web browser and type your printer s IP address into the address field If you do not know your printer s IP address see Finding Your Printer s IP Address on page 37 2 Click the Login button on the CentreWare IS page A password is not required 3 Click the Fax Email tab The Speed Dial List page displays banks of speed dial entry fields Speed dial entries 001 through 220 are for fax numbers and email addres
136. etne aay RRR RARE Ree Ree eae eee eee Sem E 147 6 Phaser 6121MFP Multifunction Printer User Guide Contents Scam Ment rogoi oi i era te AAEE EE E a dancin tet aie e 6 4 2 e842 esos 149 Scan Ment MGInitsscscseedsededaaadedansgeaswoded ao ee eei 149 Scan Default Setup Menu 2 ccc cece ence eee nent e ene n nee n eee eeeenens 150 FOXIMCNU sc cacncaanntngdnnnndep aeetaeetecareeaeastaetebesebesedeaebades eae bad asad awed 152 Fax Menu MGiN veces ce caves eka ae ease ee ee eee vee eae sense eens bed ee etsaebenenweccedeeees 152 Fax Default Setup Menu 0 eee enn een enn n nen ee ee ennees 154 Fax Send Options Setup Menu 0 ccc ccc eee een eet e eee e nent ne ee ne eenens 156 Fax Receive Option Menu 2 ccc cece cee eee teen ee teen ene eet E aa E h S 156 10 Maintenance Cleaning the Printer 0 cece ccc ccc cece eee eee e eee nee e net e ene e ene eeeeeeeeneeennes 160 General Precautions 00 c ccc eee ne eee cent ee eee ERRER 160 Cleaning the Document Glass and Document Covel 000 c cece cence eect e ee enees 161 Cleaning the Exterior 0 een n nent n teen teen enn teneennes 162 Cleaning the Interior 0 0 ere eter ieren tenet n denen eee e aai 163 Ordering Supplies 0 2 0 0 ccc cece cece eee eee e eee eee e nee ene e eee eeeeeeeeneeennes 171 Locating the Printer Serial Number 0 0 cc cece cece eee eee eee eee e een e ene eennes 171 AC ONSUTIODIES s
137. etup To install the MCC utility 1 GY NS Do one of the following e If the Software and Documentation CD is already in your computer s CD drive and the setup screen is still displayed on your computer screen click Back to return to the screen that lists the MCC Utility e Insert the Software and Documentation CD into your computer s CD drive The installer will start automatically unless you have autorun disabled on your computer If the installer does not start navigate to your computer s CD drive and double click the Setup exe installer file When the setup screen appears click Phaser 6121MFP N Phaser 6121MFP D Note If the Software and Documentation CD is not available download the latest driver from www xerox com office 6121MFPdrivers Click Install MCC Utility USB only In the Choose Setup Language screen select your language and click Next At the InstallShield Wizard screen click Next At the Choose Destination Location screen click Next and then click Next again to accept the default location Click Finish when the installer is done Close the installation screen and remove the CD from your computer s CD drive Installing the Drivers for Macintosh To access all features that come with your printer configuration you must do the following Install the printer and scan drivers Add the printer to your computer s printer queue See Adding the Printer for Macintosh on page 44 Note Before instal
138. feeder Reason The document is loaded in the auto document feeder while a function is set that requires scanning from the document glass Action Remove the document from the auto document feeder and place the document on the document glass Results are over xxx The LDAP search results exceed the maximum specified with Max Search Results in the LDAP Setting menu Change the maximum setting or change the search conditions for example increase the length of the search word and then try performing the LDAP search again Reload xxx original into document feeder and press Start key After a paper jam has been cleared from the auto document feeder the number of document pages to be reloaded into the auto document feeder is indicated Reload into the auto document feeder the number of document pages indicated by xxx and then press the Start button Memory full at SMTP Server The memory of the SMTP server has become full Free up some space on the disk If necessary contact your SMTP server administrator Recipient memory is full cannot accept fax or Email The maximum number of 236 destinations for the scan data has been reached Send the data and then try scanning again Otherwise delete unnecessary destinations before adding the desired ones Toner life end Replace CMYK toner The indicated toner cartridge has become empty Toner empty Replace CMYK toner
139. for the media type being used e Quality The printer will use a slower speed for optimal print quality Calibrate Now Calibrates the color curve once Reset to Default Resets all of the above settings to their factory defaults Phaser 6121MFP Multifunction Printer 145 User Guide Control Panel Menus Copy Menu This section includes e Copy Menu Main on page 146 e Copy Default Setup Menu on page 147 To access the Copy Menu press the Copy button on the control panel Copy Menu Main Menu Item Contents Tray Specifies the tray to use and the type and size of the paper in the tray when making copies Scale Specifies the image size of the copy in comparison to the original e Manual Enter the desired size e Preset Sizes Select from a list of preset sizes Darken Specifies how light or dark the resulting copied image should be also called copy density Original Specifies the type of content being copied in the original document e Mixed Text with images photos e Fine Mixed Text with images photos at higher resolution e Photo Photos only e Fine Photo Photos only at higher resolution e Text Text only e Fine Text Text only at higher resolution Sides Specifies the setting for 2 sided copying Phaser 6121MFP D printer e 1to 1 Copying from one side to one side configuration only e 1 to 2 Copying from two 1 sided pages to one 2 sided page Long Edge Flip Copie
140. g Fax Numbers to a Group from CentreWare IS 0 0 ccc cece cent ee ees 133 Adding Fax Numbers from the MCC 0 0 cece cece cence eee n nent ee en erns eens 134 Adding Fax Numbers to a Group from the MCC 0 cece cece cece nee ence een ennn 135 Managing Fax Functions 0 e cece ccc cee eee nee ence ence n ene tenn teens enenees 136 Setting Up Fax Reports 0 ccc ccc ccc tence eee e nee ene e ene eens enee tenes 136 Printing Fax Reports 0 cece ccc cece ence e een ence ene nen ee teen ene enenees 137 Printing the Address Book 20 ec cece ccc cece nen nee e een nee een en ee eenens 137 Inserting Pauses in Fax Numbers cece cee cece ence eee e eee e eee erres enenees 137 9 Control Panel Menus M NU MaD cs cccccccaccnccsnec te tdes stra n ETIRI E 340 sess Med ee Eee ees ead bea sagas 140 Navigating the Control Panel Menus 2 cece eee cece ence tenet e teen eee een eeeeeens 141 System Men s esesesesee eienen einden e ee i aE AAE a eda nt da ad daueda btdauddaadonwh tenses 142 System Menu Main cece cence eee nee ene nen e een e ne teneeeeneeeennes 142 General Setup Menu cuss eke ce eRe ca ce eens ca EEEE wan Sue du AE uw E RAEE EEA 144 Copy MENU wancdccsarcaniesstaresasesateiesiea sa Settee ieee sae daeedeadese dues EEEE 146 Copy Menu MGin 0 ccc cece cee een een eee en nee nets eee sense eneeennes 146 Copy Default Setup MENU errari ter
141. gain Confirm the destination displayed is the one you want and then press OK Press the desired Start button to start the scan The printer scans the document 7 If you are scanning from the document glass at the Next Page prompt do one of the following e If you are done scanning press the appropriate Start button again to send the scan to its destination e If you have more pages to scan open the printer cover and turn the page over or position the next page then press OK The document is scanned When finished scanning pages press the appropriate Start button to send the scan to its destination See also Adjusting Scanning Options on page 105 Phaser 6121MFP Multifunction Printer 97 User Guide Scanning Using the Scan Dashboard This section includes e Setting Up the Scan Dashboard on page 98 e Scanning to Your Computer Using Push To Scan on page 100 e Scanning to a Folder on page 101 Notes e The Scan Dashboard is a Windows only utility e These procedures assume you have the Scan Dashboard installed on your computer The Scan Dashboard installs automatically when you install the Windows scan driver For information on installing the Windows drivers see Installing the Drivers for Windows Network on page 38 for Phaser 6121MFP N or D printer configurations with a network connection For Phaser 6121MFP S or Phaser 6121MFP N or D printer configurations with a USB connection see Installing the Drivers for
142. group you want to fax then at Group Dial a b c d Type in the Group Dial entry number using the keypad and then press OK Confirm that the entry displayed is the one you want and then press OK then press OK again Arrow down to Finish and press OK Press the Start B amp W button and then if prompted to select a paper size select a size or accept the default and press OK If you do not know the Group Dial entry number you can search for it a b At Group Dial press OK and then at Search press OK again At the Search menu enter the first letter of the Group Dial name and then press OK Note If you are entering more than the first letter in the name you will need to match the case used in the name for example first letter capital second lowercase etc C d After the printer finishes searching and displays a list of entries select the desired entry and press OK Arrow down to Finish and press OK then press the Start B amp W button If prompted to select a size select a document size and then press OK Phaser 6121MFP Multifunction Printer 121 User Guide Faxing Delay Sending a Fax This feature allows you to send a fax at a specific time to a specified destination within a 24 hour period To send a fax at a specified time within 24 hours 1 On the printer control panel press the Fax button 2 At Fax To press the OK button and then enter a fax number or select one from the address book 3
143. hange the settings as desired or leave the defaults If you want certain people to receive an automatic email notification each time a scan is sent to this FTP destination then in the Email Notification section do the following a Select the Enable Notification check box b Enter email addresses in the fields provided You can specify up to ten addresses If your FTP server requires authentication then in the Authentication Method section select the Secure option and enter a user name and password in the corresponding fields 10 Click Save Changes 112 Phaser 6121MFP Multifunction Printer User Guide Scanning Adding FTP Server Destinations from the MCC Note If you have a USB connection to the printer you can add FTP server destinations from the MCC and then upload them to your printer However you cannot scan to an FTP server unless you have a network connection To add FTP server destinations from the MCC 1 2 10 11 Ensure your printer is turned on and connected to your computer via a USB cable From your computer click Start gt Programs gt Xerox Office Printing gt Phaser 6121MFP gt MCC gt Xerox Phaser 6121MFP MCC In the MCC click the Connect icon first icon in the row Click the Download icon last icon in the row In the navigation pane on the left click the plus sign next to Address Book to expand it then click the plus sign next to Speed Dial to expand it In the navigat
144. he paper Press the Down Arrow button to go to 2 Up and then press OK Press the Up Arrow button to select On and then press OK To print color copies press the Start Color button To print monochrome copies press the Start B amp W button The pages will run through the auto document feeder The first two pages will print reduced on one side of the sheet and the third and fourth pages will be printed reduced on the second side of the sheet Phaser 6121MFP Multifunction Printer 85 User Guide Copying Using Special Copy Modes This section includes e Copying ID Cards Using ID Copy Mode on page 86 e Copying Using Poster Copy Mode on page 87 e Copying Using Clone Copy Mode on page 88 Special copy modes include ID Copy Poster Copy and Clone Copy Note ID Card Copy Clone Copy or Poster Copy cannot be set at the same time that 2 Up copying 2 sided copying or collated copying are used Copying ID Cards Using ID Copy Mode Note These instructions are for all Phaser 6121MFP printer configurations ID Copy mode lets you copy the back and front of a document at full size onto one side of a single sheet of paper as shown in the illustration below The top two illustrations show how to position the item being copied The bottom illustration shows the results of the ID Card Copy a J IC 111 J a 1 1C i e ia 1 E A m gt d a ae a ae E E 6115 161 When using I
145. he European Union These symbols are only valid in the European Union If you wish to discard these items please contact your local authorities or dealer and ask for the correct method of disposal Phaser 6121MFP Multifunction Printer 229 User Guide Recycling and Disposal Note for the Battery Symbol This wheeled bin symbol may be used in combination with a chemical symbol This establishes compliance with the requirements set out by the Directive Removal Batteries should only be replaced by a MANUFACTURER approved service facility 230 Phaser 61271MFP Multifunction Printer User Guide Index Numerics 2 sided 2 up copying 85 2 sided copying 81 82 manually from the auto document feeder 83 2 sided printing speed setting 144 2 up copying 84 500 sheet feeder cleaning feed rollers 165 clearing paper jams at 201 loading paper in 61 A address book adding email addresses to 108 adding fax numbers to 131 adding FTP server destinations to 112 faxing using 120 121 printing contents of 137 address book groups adding fax numbers to 135 creating from the printer control panel 131 creating in CentreWare IS 109 133 creating in the MCC 110 auto document feeder cleaning 165 clearing paper jams at 200 auto document feeder paper requirements 56 auto document feeder usage guidelines 53 C calibrating the printer 144 174 card stock printing on 71 card stock printing guidelines 71 caution symbols 1
146. he Government of Canada or of a province or of a government of a state other than Canada Impressed or adhesive stamps used for the purpose of revenue by the Government of Canada or of a province or by the government of a state other than Canada Documents registers or records kept by public officials charged with the duty of making or issuing certified copies thereof where the copy falsely purports to be a certified copy thereof Copyrighted material or trademarks of any manner or kind without the consent of the copyright or trademark owner The above list is provided for your convenience and assistance but it is not all inclusive and no liability is assumed for its completeness or accuracy In case of doubt consult your solicitor Other Countries Copying certain documents may be illegal in your country Penalties of fine or imprisonment may be imposed on those found guilty of making such reproductions Currency notes Bank notes and cheques Bank and government bonds and securities Passports and identification cards Copyright material or trademarks without the consent of the owner Postage stamps and other negotiable instruments This list is not inclusive and no liability is assumed for either its completeness or accuracy In case of doubt contact your legal counsel 220 Phaser 61271MFP Multifunction Printer User Guide Regulatory Information Fax Regulations United States Fax Send Header Requirements The Telephone
147. he buttons on the printer control panel using CentreWare IS or if you have a USB connection to the printer using the MCC Windows only The fastest method for adding entries to the address book is to use CentreWare IS Adding Email Addresses from the Control Panel To add email addresses to a Speed Dial entry from the printer control panel 1 On left side of the printer control panel press the Address Book button 2 At Add Edit Entry press the OK button 3 At New Entry press OK 4 At Speed Dial use the keypad to enter an available entry number 01 through 220 If the entry number is already taken the menu will display Not Available If this happens try the next consecutive number 5 Ifthe entry number you have entered is available the menu will read 00 Available Press OK 6 At Name use the keypad to enter the name Use the right arrow button to add spaces where needed For information on using the keypad see Using the Control Panel Keypad on page 132 7 Arrow down to Address Type and press OK 8 Arrow down to Email Address and press OK 9 Use the keypad to enter the email address When finished press OK 10 To leave the address book menu press the Back Menu button until you reach the desired menu Adding Email Addresses to a Group from the Control Panel To add email addresses to a Group Dial entry from the printer control panel 1 On left side of the printer control panel press the Addr
148. he mode selected for Preset Units in the Device Setup menu in the Fax Defaults menu 148 Phaser 6121MFP Multifunction Printer User Guide Scan Menu This section includes Control Panel Menus e Scan Menu Main on page 149 e Scan Default Setup Menu on page 150 To access the Scan Menu press the Scan button on the control panel Scan Menu Main Menu Item Contents Scan To Specifies the default scan destination e Email Phaser 6121MFP N or D printer configurations only e PC Scan Dashboard Windows only e USB Memory e FTP Phaser 6121MFP N or D printer configurations only Resolution Specifies the scan resolution in dpi dots per inch File Format Specifies the output file type the scanned image is to be saved as TIFF PDF or JPEG Original Specifies the type of content being scanned from the original document e Mixed Text with images photos e Text Text only e Photo Photos only Darken Specifies how light or dark the resulting scanned image should be also called scan density Doc Size Specifies the size of the original document B W Mode Gray 8 bit or B W 1 bit if used for a monochrome scan Cancel Delay Send Phaser 6121MFP N and D printer configurations only When scanning to multiple email destinations the destinations are temporarily stored in the Delay Send list Cancel Delay Send cancels sending to the wait
149. he printer as three devices a printer a scanner and a fax and tries to help you install each one However you need to install the drivers from the CD because the Scan Dashboard utility is installed along with the drivers 2 When the Found New Hardware Wizard appears on your screen it will appear three times cancel it 3 Insert the Software and Documentation CD into your computer s CD drive If the installer does not start by itself then navigate to the file Setup exe on the CD and double click it Note If the Software and Documentation CD is not available download the latest drivers from www xerox com office 6121MFPsupport At the setup screen click Phaser 6121MFP N Phaser 6121MFP D At the next screen click Install Drivers At the next screen click Install Print Scan and Fax Drivers Accept the License Agreement by clicking I Agree When the Printer Installation window appears select your printer and then click Next wen ows When the Installation Options window appears click Install When the installation is complete the Installation Status screen tells you that the printer driver has been installed and that the printer has been added to your computer s list of printers 10 Click Finish 11 In the Language Selection dialog box select your language and then click OK 12 Select USB as the Connection Type and then click OK The scan driver installs automatically next 13 The Scan Dashboard utility insta
150. he printer driver settings from your computer before sending the job to the printer For example if you want to use enhanced print quality mode for a particular graphic or a custom paper size select these settings in the printer driver before printing that job Note The printer driver has its own online help you can use for more information on selecting printing options To select options for an individual job 1 With the desired document or graphic open in your application open the Print dialog box 2 Select your Phaser 6121MFP printer and then click the Properties button to open the printer driver dialog box 3 Make selections from the driver dialog box tabs as desired beginning with settings in the Basic tab Note In the driver for Windows 2000 Windows XP Windows Server 2003 and Windows Vista you can save printing options with a distinctive name and apply them to other print jobs To do this select the desired settings and then click the Save button you can do this for the settings in each tab of the driver dialog box Click the Help button in the dialog box for more information Phaser 6121MFP Multifunction Printer 63 User Guide Printing 4 Click OK to save your selections 5 Print the job See the following table for specific printer driver menu options Printing Options for Windows Operating Systems For detailed information on using the printer driver options click the Help button in the printer driver dial
151. ia feed roller or fuser unit is defective Inspect them for damage If necessary contact Technical Support You are using unsupported media wrong size thickness type etc An error message is displayed in the control panel menu Use Xerox approved media only See Supported Paper and Media on page 52 Handle according to the message displayed It takes a very long time to transfer scan data to the USB flash drive The response time may be slow depending on the USB memory device that is used Wait until the transfer is finished You cannot enter Scan mode or Fax mode An error has occurred in Copy mode Correct the cause of the error and then select a different mode 2 Sided Printing Problems If you have problems when copying or printing on two sides of a sheet then the media you are using or the settings you are using are probably not correct e Make sure that you are using approved media Only plain paper in either Letter or A4 size can be used in the duplex unit e Do not do 2 sided printing on envelopes labels postcards thin or think card stock letterhead or on plain paper with a size other than Letter or A4 e Make sure you have not mixed media types in the tray e Inthe printer driver Layout tab under Print on Both Sides choose Short Edge Binding flipped as on a clipboard or Long Edge Binding flipped as in a loose leaf notebook e For 2 up on 2 sided pages
152. ieiti E REEE EE EEE EOE EE EEEE AE E EE EE 223 S th Africa eiss nrsosrssasosospar taa rn DE E EE E E EEE E 223 New Zealand Telecom Warning Notice 00 ccc cee cence eee n nee tence ee ennens 224 Material Safety Data Sheets 2 0 0 2 ccc nen nent rros nen n ene e nn ee nen eens 225 B Recycling and Disposal PME OM SS 2 ccs tw cece cts heat AAE ete ae ests sees eee ads eae E eens 227 North Americ 0 0 0 ccc ccc cece eee cee eee e eee eee e eee e ee eeeeeeeeeeeeeeeees 227 Other Counties 4 2 2 5055 ate ate eae So ae cue y sists wi sistent E O e eee ee 227 European WnliON 4sc4s4isteesasdaiadadadd sedate hahah ohehbhuiddedbhetedtaudehaatbeheebhens de 227 Index 8 Phaser 6121MFP Multifunction Printer User Guide Safety This chapter includes e Electrical Safety on page 10 e Operational Safety on page 12 e Maintenance Safety on page 14 e Printer Symbols on page 15 Your printer and the recommended supplies have been designed and tested to meet strict safety requirements Attention to the following information ensures the continued safe operation of your printer Phaser 6121MFP Multifunction Printer 9 User Guide Safety Electrical Safety General Guidelines Warning Do not push objects including paper clips or staples into slots or openings on the printer Making contact with a voltage point or shorting out a part could result in fire or electrical shock Warning Do not remove the covers or guards that are fasten
153. ifies the resolution of the faxed image dots per inch e Standard Text e Fine Text e SuperFine Text Darken Specifies the fax lightness or darkness Send Mode Scan then Dial default or Dial then Scan Delay Send TX Specifies a specific time to send a fax Cancel Delay Send Cancels a pending fax Delay Send job Fax Default Setup e Auto Redial Setup e Fax COMM Setup e Device Setup e Fax Send Options e Receive Option e Report Setup For details see Fax Default Setup Menu on page 154 152 Phaser 6121MFP Multifunction Printer User Guide Control Panel Menus Menu Item Contents Print Fax Reports Access fax activity reports for printing e Fax Send Report Contains information on sent faxes e Fax Receive Report Contains information on received faxes e Activity Report Contains summary information about all fax activity e Pending Fax List Contains list of stored fax jobs scheduled to run at a set time e Preview Pending Contains preview of selected pending fax e Last 60 Records Contains date time destination and confirmation information on the last 60 faxes e Address Book Contains contents of the printer s address book e Speed Dial List Contains Speed Dial fax numbers and information e Group Dial List Contains Group Dial fax numbers and information System Menu Provides accesses to the System Menu Phaser 6121MFP Multifunction Printer 153 User Guide Contr
154. ight Binding choose Collate only in the printer driver s Basic tab Do not set collation in the application When copying or scanning with the auto document feeder a band appears at the end of the image or paper 5 to 6 mm A malfunction may have occurred while paper was being transferred with the auto document feeder e Ifaband appears in the copy after copying select a copy density setting that is one level darker e Ifaband appears in the image after scanning scan using the document glass instead of the auto document feeder Cannot copy using the auto document feeder Envelope DL or Envelope C6 is set to the auto document feeder Place the document on the document glass With the Envelope DL size some areas may not be copied Scanned images are not clear Resolution is set to 150 x 150 dpi while the Original Document Type is set to Mixed or Text Set the Original Document Type to Photo 186 Phaser 6121MFP Multifunction Printer User Guide Symptom Some areas of the scanned image are missing The paper is wrinkled Data was sent to the printer but it does not print Cause Acrobat 8 Macintosh version is used for scanning the image The paper is moist from humidity or spilled water Troubleshooting Solution With the Acrobat Scan setting turn off the OCR and Filtering functions Remove the moist paper and replace it with new dry paper The med
155. in the corresponding fields select the file format default file name and the folder destination for where you want the scans to go Click the Save Settings and Close button Repeat steps 7 through 13 for the Start Color button The options you assign to the Scan Dashboard Start buttons are also applied to their counterparts on the printer control panel Setting Up Scan Mode Buttons Note These instructions are for all printer configurations and connection types Assign and save scan settings to Scan Dashboard Scan Mode buttons for quick scanning to destinations you use often You can also scan manually using settings you select at the time of scanning For more information on selecting scan settings see Adjusting Scanning Options on page 105 To assign scan settings to a Scan Mode button 1 If you have not installed the Scan driver and the utilities do so first For information see Installing the Software on page 38 Open the Scan Dashboard click Start select Programs gt Xerox Office Printing gt Phaser 6121MFP gt Scan Dashboard gt Phaser 6121MFP Scan Dashboard In the Scan Modes section click the button you want to configure Note Be aware that if you assign and save settings to a Scan Mode button that is already associated with one of the Start buttons the settings for that Start button will be changed Click the desired Scan Mode button Phaser 6121MFP Multifunction Printer 99 User Guide Scanning 5
156. ing copies 81 speaker volume 144 special copy modes 86 87 88 specialty media printing labels 69 printing on card stock 71 printing on custom size paper 73 236 Phaser 6121MFP Multifunction Printer User Guide printing on envelopes 68 specifications 209 Speed Dial list printing 137 supplies ordering 171 recycling 172 support information 28 208 supported paper and media 52 T technical support resources 28 208 telephone line cord requirements 11 toner cartridge location 22 Toner Low prompt 144 Toner Out Action 144 Tray 1 clearing paper jams at 199 loading paper in 59 Tray 2 clearing paper jams at 201 loading paper in 61 trays loading paper in 59 61 selecting for copies 78 selecting settings for 62 troubleshooting 177 2 sided printing problems 187 CentreWare IS access problems 188 fax error messages 206 general printer problems 184 MCC access problems 188 paper jams 194 196 print quality problems 189 receiving faxes 205 sending faxes 204 U unacceptable paper and media 54 Usage report 142 utilities installing Windows 42 W Web links information 28 Windows operating system requirements 38 Index Z zoom ratio See scale Phaser 6121MFP Multifunction Printer 237 User Guide Index 238 Phaser 6121MFP Multifunction Printer User Guide
157. ing email destinations Scan Default for details see Scan Default Setup Menu on page 150 e Resolution e File Format e B W Compression e Email File Size e Lighten Darken e Original Document Type e Document Size e Scan To e Subject Phaser 6121MFP Multifunction Printer User Guide 149 Control Panel Menus Menu Item Contents System Menu Provides accesses to the System Menu Scan Default Setup Menu Menu Item Contents Resolution Specifies the dots per inch dpi used when scanning the document e 150 dpi e 300 dpi File Format Specifies the default file type the scanned image is to be saved as e TIFF e PDF e JPEG B W Compression Specifies the default compression method for monochromatic images and text e MH Less compression larger file size e MR More compression smaller file size e MMR Maximum compression smallest file size Email File Size Specifies the maximum size of data from 1 to 10 MB that can be sent Phaser 6121MEFP N or D without being split into multiple attached files Note that to receive printer configurations only multiple file attachments the recipient s email application must support divided transmissions Lighten Darken Specifies how light or dark the resulting scanned image should be also called scan density Range from 2 lightest to 2 darkest Original Doc Type Specifies the type of content being scanned e Mixed Text wi
158. ing unit is not correctly seated Remove the imaging unit and reseat it One or more of the toner cartridges may be defective Remove and inspect the toner cartridges Replace any that are defective The paper is damp Remove the moist paper and replace it with new dry media The color has a poor reproduction or has poor density The imaging unit may be defective Remove the imaging unit and inspect it for damage If damaged replace it The print quality of the second side of a 2 sided printed page is faded The fuser heats the paper to the point where it dries out too much for the toner to transfer In the System Menu change the duplexing speed setting to Quality See Changing the Duplexing Speed on page 187 Phaser 6121MFP Multifunction Printer User Guide 193 Troubleshooting Paper Jams This section includes e Preventing Paper Jams on page 194 e Understanding the Media Path on page 195 e Clearing Paper Jams on page 196 Preventing Paper Jams To prevent paper and other media misfeeds and printer jams keep in mind the following guidelines e Make sure that the paper used matches the printer s specifications See Supported Paper and Media on page 52 e Media should lie flat especially on the leading edge e The printer is on a hard flat level surface e Store paper and other media in a dry location away from moisture and humidity e Always adjust the media
159. inter is configured with the correct DNS server address in the TCP IP settings 8 Inthe Port Number field enter the port number used by the SMTP server You can use the default 25 or you can select a number from the range provided 48 Phaser 6121MFP Multifunction Printer User Guide Scan and Fax Setup 9 Inthe Authentication Method section do one of the following e If no authentication is required for your server select No Authentication and then skip to step 10 below e If authentication is required select the appropriate type When you make a selection the fields that apply to that selection become enabled Enter a valid user name and password in the corresponding fields If necessary adjust the POP3 Server settings 10 At the bottom of the page click Save Changes You can now scan to an email address For information on adding email addresses to the printer s address book see Adding Email Addresses to the Address Book on page 108 For information on scanning to email see Scanning to Email on page 93 Setting Up Scanning to an FTP Server Scanning to an FTP server requires a network connection To scan to an FTP server the printer must be able to communicate with the FTP server This is enabled by default Add FTP locations to the Speed Dial listings in CentreWare IS available with Phaser 6121MFP N or D printer configurations connected to a TCP IP network For information see Adding FTP Entries to the Address Book on
160. inter to use when enlarging or reducing images e Inch e Metric 5 Press OK You are done with the initial setup Continue to Installing the Software on page 38 Configuring the Phaser 6121MFP N or D Note These instructions are for setting up Phaser 6121MFP N or D printer configurations If you are not sure what type of printer configuration you have see What Type of Printer Do I Have on page 30 To configure a Phaser 6121MFP N or D 1 After the printer is turned on for the first time you are prompted to select the language and fax settings On the printer control panel use the Down Arrow button to select your language and then press the OK button 2 Arrow down to your country and press OK Phaser 6121MFP Multifunction Printer 35 User Guide Installation and Setup 3 Use the keypad buttons to enter the date in the format shown in the menu then enter the time in the format shown When finished press OK Note If you press OK before entering the time you may accidentally exit out of the language and fax setup menu You can access this information again to finish the setup See Accessing the General Setup Menu on page 36 For fax settings see Enabling the Printer for Faxing on page 50 Enter the printer s fax number and press OK To enter a default sender name use the keypad buttons Each button cycles through lowercase and uppercase letters so keep pressing the button until you see the desired letter in the desire
161. ion pane click Scan To Server and then click the plus sign next to it to expand it In the navigation pane select the next available Scan To Server entry number In the right pane of the MCC window click the New Contact button In the Speed Dial List Scan To Server dialog box complete the following information as needed a Inthe Server Description Name field type a name for the FTP server b Inthe FTP Server Address field type the FTP server address c If the destination folder is located in a sub directory of the FTP server s root folder type the name of the subdirectory in the Directory field d Change the color format resolution and other settings as desired or leave the defaults If you want certain people to receive an automatic email notification each time a scan is sent to this FTP destination then in the Email Notification section do the following a Select the Enable Notification check box b Enter email addresses in the fields provided You can specify up to ten addresses If your FTP server requires authentication then in the Authentication Method section select the Private option and enter a user name and password in the corresponding fields When finished click OK Phaser 6121MFP Multifunction Printer 113 User Guide Scanning 114 Phaser 6121MFP Multifunction Printer User Guide Faxing This chapter includes e Sending Faxes on page 116 e Receiving Faxes on page 125 e Changing the Defaul
162. l Panel 20 c cece cence eee cence enne 108 Adding Email Addresses to a Group from the Control Panel 2 cece eee eee renn 108 Adding Email Addresses from CentreWare IS 0 6c ccc cece nee n enn en eens 109 Adding Email Addresses to a Group from CentreWare IS cece cece eee ene eens 109 Adding Email Addresses from the MCC 0 cece cee cece cence cence eee ee een eens 110 Adding Email Addresses to a Group from the MCC 0 ccc cece eee n en eenes 110 Phaser 6121MFP Multifunction Printer 5 User Guide Contents Adding FTP Entries to the Address Book 0 e ccc ccc cee ene eet e nee n eee ee eteeeennes 112 Adding FTP Server Destinations from CenterWare IS 0 6c cece cee cen eee enes 112 Adding FTP Server Destinations from the MCC 00 e ccc cence eee e ence eee eees 113 8 Faxing Sending FOXES reciso teinien tenen a i e dduo atacand e dda E ddd barn AEE ES 116 FAXING OVEWVICW ereramrerener as EEEE E EEE E a E e bebe a ees 116 Sending a Quick Fax from the Control Panel 0 cece ccc eee eee eee eee en eens 116 Sending a Fax Manually Using the On Hook Button 2 0 e cece eee eee ee eens 118 Sending a Fax from Your COMputer 2 eee eee ene teen een ee eee eens 119 Using the Address Book When Faxing cece cece cece e eee eee eee eneneeneeees 120 Delay Sending a Fax ccc ccc cece nee ene n nee e nnn een nen eee eeeeenens 1
163. led on your computer If the installer does not start navigate to your computer s CD drive and double click the Setup exe installer file When the installation menu appears click Phaser 6121MFP N Phaser 6121MFP D Click Install Drivers Note When drivers are installed separately the printer driver must be installed before the scan and fax drivers are installed Click the driver to install Follow the instructions provided in the installation screens When finished installing the printer driver install the scan driver The Scan Dashboard utility will install automatically after the scan driver is installed Phaser 6121MFP Multifunction Printer 39 User Guide Installation and Setup 8 When finished installing the scan driver and Scan Dashboard utility install the fax driver 9 When finished close the installation utility Installing the Drivers for Windows USB This section includes e Installing the Drivers for a Phaser 6121MFP N or D USB on page 40 e Installing the Drivers for the Phaser 6121MFP S on page 41 e Installing the Drivers Separately USB on page 42 Installing the Drivers for a Phaser 6121MFP N or D USB Note These instructions are for Phaser 6121MFP N or D printer configurations connected to your computer via USB cable To install the printer scan and fax drivers 1 Verify that the printer is plugged in turned on and connected to your printer by USB cable Note Windows recognizes t
164. librating the Printer Calibration performs three primary adjustments e Color registration e Toner density e Toner reproduction curve used for converting screen colors to CMYK values For optimum print quality the printer automatically performs a calibration cycle after the following events e A toner cartridge has been replaced e The imaging unit has been replaced e 200 pages have printed since the last calibration e A big temperature or humidity change has occurred e The printer is restarted after settings have been changed Normally you would not need to perform a calibration routine unless you are having problems with printing colors To perform a manual calibration cycle 1 On the printer control panel press the Back Menu button to enter the System Menu 2 Press the Down Arrow button to go to General Setup and then press the OK button 3 Arrow down to Calibrate Now and press OK 4 Arrow up to Yes and press OK The printer performs a calibration cycle which takes about 2 minutes 174 Phaser 6121MFP Multifunction Printer User Guide Maintenance Moving the Printer Follow these procedures when moving the printer Before moving the printer do the following 1 2 3 Turn the printer off and disconnect the power cord and other cables from the back of the printer Wait for the printer to cool down about 20 minutes If your printer has an auto document feeder remove any paper or other media from the
165. ling drivers verify that the printer is plugged in turned on and connected to your computer by either a USB cable or connected to the same network as your computer Installing the printer driver places the driver in the correct folder for you to access when you add the printer To install the printer and scan drivers 1 2 If the printer will have a USB connection to your computer do the following a On the printer control panel press the Back Menu button to go to the System Menu the menu display will not read System Menu it will just show the System Menu contents then press the Down Arrow button to go to Connection Setup and press the OK button b Arrow down to USB Setup and press OK c Arrow down to Mac and press OK After the setting has been accepted press the Back Menu button repeatedly until you reach the default menu the blue Ready light will be lit and steady Insert the Software and Documentation CD into your computer s CD drive Note If the Software and Documentation CD is not available download the latest drivers from www xerox com office 6121MFPdrivers Phaser 6121MFP Multifunction Printer 43 User Guide Installation and Setup 3 At the installation screen do one of the following e If your printer is a Phaser 6121MFP N or D double click Xerox Phaser 6121MFP N Xerox Phaser 6121MFP D e If your printer is a Phaser 6121MFP S double click Xerox Phaser 6121MEFP S Note If you are n
166. lls automatically after the scan driver At the Choose Destination Location screen click Next then click Next again to accept the default location 14 The PC FAX driver installs automatically next Accept the license agreement by clicking Yes When the installation is complete a dialog box appears briefly to confirm the installation 40 Phaser 6121MFP Multifunction Printer User Guide 15 16 17 18 Installation and Setup The Product Registration screen appears next Click Next and register your printer When you are done with registration your printer will automatically print a test page Next you will add the scanner to your Windows printer list At the Found New Hardware Wizard select Yes this time only and then click Next Make sure Install the software automatically is selected and then click Next After the scanner is added click Finish You will be prompted to add the fax to your Windows printer list At the Found New Hardware Wizard select Yes this time only and then click Next Make sure Install the software automatically is selected and then click Next After the fax is added click Finish You are done installing the software Now you need to install the MCC utility Go to Installing the MCC Utility on page 42 Installing the Drivers for the Phaser 6121MFP S Or 00 NE O On 10 11 Note These instructions are for the Phaser 6121MFP S printer configuration The Phaser 6121MFP S can only be connected t
167. mage is placed in the specified location 104 Phaser 6121MFP Multifunction Printer User Guide Adjusting Scanning Options This section includes e Changing the Default Scan Settings on page 105 e Selecting Scan Settings for a Single Job on page 107 Changing the Default Scan Settings This section includes e Setting the Scan Resolution on page 105 e Setting the Scanned Image File Type on page 106 e Setting the Original Document Type on page 106 e Setting the Default Scan Destination on page 106 For a complete list of the default settings see Scan Default Setup Menu on page 150 Setting the Scan Resolution You can change the scan resolution to fit the way you plan to use the scanned image Scan resolution affects both the size and image quality of the scanned image file The higher the scan resolution the larger the file size To select the scan resolution 1 On the printer control panel press the Scan button 2 Press the Down Arrow button to go to Scan Default and then press the OK button 3 At Resolution press OK 4 Select one of the following options and then press OK e 150 dpi factory default Produces the lowest resolution and smallest file size e 300 dpi Produces medium resolution and a medium file size Note You can obtain a higher scan resolution using the TWAIN scan driver available from the Scan Dashboard For information see Using the Scan Dashboard on page 98 Phaser 6121MFP Multifunction Printer 10
168. ments for Scanning on page 92 Note If you are scanning a two sided document use the document glass instead of the auto document feeder because you will not be prompted to turn the page over if you use the auto document feeder 2 On the printer control panel press the Scan button 3 At the printer control panel menu select Scan To and then press the OK button 4 Doone of the following e If Scan To Email is the default press OK e If Scan To is set to something else then arrow down to Email and press OK 5 To select the recipient do one of the following e Enter the email address using the alphanumeric keypad buttons For details see Manually Entering the Email Address on page 94 e To select an email address from the address book arrow down to Address Book and then press OK Select or search for the address to use See Selecting an Email Address from the Address Book on page 94 for details 6 Press the appropriate Start button Start B amp W for black and white or gray Start Color for a color scan The printer begins scanning your documents 7 If you are scanning from the document glass at the Next Page prompt do one of the following e If you are done scanning press the appropriate Start button again to send the scan to its destination e If you have more pages to scan open the printer cover and turn the page over or position the next page then press OK The document is scanned When finished scanning pages
169. n a location where it would be exposed to direct light such as sunlight Caution Do not touch the PC drum or the transfer belt on the imaging unit see pictures below 6121 182 6121 186 3 Lay the imaging unit down horizontally in a clean dry place away from direct sunlight Cover the unit if you plan to have it out longer than a few minutes 4 Using a soft dry cloth or an alcohol wipe wipe the media rollers to clean them 5 Reinstall the imaging unit holding the handle slowly insert the unit vertically and then push it slightly down and toward you to seat it 6 Close the printer top 164 Phaser 6121MFP Multifunction Printer User Guide Maintenance Cleaning the Auto Document Feeder Feed Rollers Note These instructions apply to Phaser 6121MFP N and D printer configurations only 1 Open the auto document feeder cover as shown and then clean the media feed rollers by wiping them with a soft dry cloth or an alcohol wipe D D 6121 109 6121 110 a Open the auto document feeder b Gently wipe the rollers 2 Close the auto document feeder Cleaning the 500 Sheet Feeder Feed Rollers Note These instructions are for Phaser 6121MFP N and D printer configurations that have the optional 500 sheet feeder installed 1 If your printer configuration includes the duplex unit you must remove it For instructions see the Remove Duplex Unit instruction sheet that came packaged with your printer Note
170. n ne cen n cnet e nee eeneeeeneeeennes 184 2 Sided Printing Problems 0 0 c ccc cece cee ene e eee e nent e ene n eee eeennees 187 Printer Management Problems ec cece eee ee eee eee eee nee n eee e ene eeeeneeee 188 Print Quality Problems 0 ce ccc ccc enn een nee e ene e nee errn teen ee eeneennnes 189 Paper JAMS aiaee dad tht eee ooh each ew haa Adaa Tange decid Se Fo he oh ted dana SRG AS 194 Preventing Paper JOMS 0 ccc ccc cece een eee eee e eee e nee e ne eeeeeeeneeeennes 194 Understanding the Media Path cece ccc e cece eee ence cence eee eeeeeeneeeees 195 Clearing Paper Jams 0 ccc cence nee nent e nee e teen eee een tent ennes 196 Problems with Faxing 0 cece cece ene een een cence ene e eee e eee roren nno 203 Problems Sending Faxes 0 cece cece eect een eee e eee eee ee nee e eee teens eennes 204 Problems Receiving Faxes 6 ccc ccc cece een eee ene e eee e ene enn eeeneeenaes 205 Fax Error Messages 0 cece ccc ccc cee nee eee e eect e nee e ene a eee e eee ATE E a ES 206 Phaser 6121MFP Multifunction Printer 7 User Guide Contents Help RESOUP COS osussessessst tis EREE sian EEE TE ween neainda dtadinaesaatedeaaatean eddie diese edie 208 12 Printer Specifications Physical Specifications 0 c cece eee een rens erorerr reos nee tenet ee eens 210 Weights and Dimensions 000 e ccc cence eee tence nen
171. nd double click the Setup exe installer file Note If the Software and Documentation CD is not available you can download the latest driver from www xerox com office 6121MFPsupport At the setup screen click Phaser 6121MFP N Phaser 6121MFP D At the next screen click Install Drivers At the next screen click Install Print Scan and Fax Drivers Don re w Read and then accept the License Agreement by clicking I Agree When the Printer Installation window appears it will search for and list any discovered network printers 38 Phaser 6121MFP Multifunction Printer User Guide 10 11 12 13 14 Installation and Setup Do one of the following e If you see your printer listed select it and then click Next e If you donot see your printer listed click the IP Address or DNS Name icon button the button on the right In the field provided type your printer s IP address Use the format of numbers separated by periods with no spaces 000 000 000 000 then click Search Select your printer from the search results list and then click Next Note To find your printer s IP address see Finding Your Printer s IP Address on page 37 When the Installation Options window appears click Install When the installation is complete the Installation Status screen tells you that the printer driver has been installed and that the printer has been added to your computer s list of printers Click Finish In the Language S
172. ng This section includes e Faxing to an Individual on page 120 e Faxing to a Group on page 121 You can create and save fax information for individuals or groups to whom you often send faxes This saves time so that you can quickly select saved names and numbers without having to re enter them each time you want to send a fax For information on adding fax numbers to the printer s address book see Adding Fax Numbers to the Address Book on page 131 Faxing to an Individual To send a fax to an individual in the address book 1 Select one of the following methods e Document glass Lift the document glass cover and place the original facedown on the back left corner of the document glass e Document feeder Remove any staples or paper clips from the pages and insert the pages faceup with the top of the page stack entering the feeder first Adjust the paper guides so they fit against the originals On the printer control panel press the Fax button At Fax To press the OK button Press the Down Arrow button to go to Address Book and then press OK If you know the Speed Dial entry number for the person you want to fax then at Speed Dial oe es a Type in the Speed Dial entry number using the keypad and then press OK b Confirm that the entry displayed is the one you want and then press OK then press OK again 120 Phaser 6121MFP Multifunction Printer User Guide 6 C d Faxing Arrow down to Finish and press OK
173. ning aids on or in the printer Some pressurized air spray containers contain explosive mixtures and are not suitable for use in electrical applications Use of such cleaners can result in a risk of explosion and fire Warning Do NOT remove the covers or guards that are fastened with screws You cannot maintain or service any parts that are behind these covers and guards Do NOT attempt any maintenance procedure that is NOT specifically described in the documentation supplied with your printer To avoid damaging the printer keep the following guidelines in mind Do not place anything on top of the printer Do not leave the covers and doors open for any length of time especially in well lit places Light exposure can damage the imaging units Do not open covers and doors during printing Do not tilt the printer while in use Do not touch the electrical contacts gears or laser devices Doing so may damage the printer and cause the print quality to deteriorate Make sure any parts removed during cleaning are replaced before you plug in the printer 160 Phaser 6121MFP Multifunction Printer User Guide Maintenance Cleaning the Document Glass and Document Cover To ensure optimum print quality at all times regularly clean the glass areas of your printer and the glass cover This helps avoid output with streaks smears and other marks that transfer from the glass area while scanning documents 6121 047 6121 095 Use a lint f
174. nt from those in the printer s address book and therefore not accessible via CentreWare IS or the MCC Also fax numbers you set up in My Fax Book are specific to your computer and are not available for other users of the printer For information on adding entries to the Phaser 6121 MFP PC FAX driver My Fax Book see the driver online help by clicking the My Fax Book tab and then clicking the Help button Phaser 6121MFP Multifunction Printer 119 User Guide Faxing 7 Click OK to close the Print Properties dialog box 8 Continue with the print to fax process Printing to Fax To send a fax from an application on your computer 1 Open the application s Print dialog box and select the Phaser 6121MFP PC FAX printer 2 If desired change the printing preferences See Setting Up Preferences for Printing to Fax on page 119 3 Inthe Print dialog box click OK 4 In the Fax Settings dialog box that appears either select a name displayed in the Fax Book on the left of the dialog box or type in a name and fax number in the corresponding fields provided 5 Click the gt button to move the name to the Send list on the right To use a cover sheet do the following a Click the Cover Sheet tab and then select a cover sheet style from the Select Cover Sheet list b Select other settings as desired For help click the Help button to access the driver online help 7 When ready to print to fax click OK Using the Address Book When Faxi
175. nter 167 User Guide Maintenance Cleaning the Laser Lens Using the printer with a dirty laser lens can cause print quality problems so you should clean it when the print quality begins to deteriorate Note Part of this process is automated so the printer must be on during cleaning To clean the laser lens 1 On the printer control panel press the Back Menu button to enter the System Menu 2 Press the Down Arrow button to go to Replace Toner and then press the OK button 3 Arrow down to Clean Laser Lens and press OK The printer automatically rotates the toner cartridge unit so you can remove the magenta cartridge to make accessing the laser lens easier The control panel menu instructs you to open the front door and remove the magenta toner cartridge 4 Open the printer front door and remove the magenta toner cartridge and put it aside being careful not to spill toner 6121 035 6121 036 a Open the front door to access the toner b Pull down the handle on the toner cartridge cartridge 1 until the toner cartridge is unlocked and moves out slightly toward you Remove the toner cartridge 2 and set it aside 168 Phaser 6121MFP Multifunction Printer User Guide Maintenance 5 Close the front cover and wait for the toner cartridge to finish rotating then remove the imaging unit as shown 6121 039 6121 022 a Close the front cover b Wait until the toner cartridge has finished rotating and the menu instruct
176. nter control panel press the Copy button Press the Down Arrow button to go to Special Copy Mode and then press the OK button Arrow down to Poster Copy and then press OK Press the desired Start button Start Color for color Start B amp W for monochrome The original is scanned and then the copies print Phaser 6121MFP Multifunction Printer 87 User Guide Copying Copying Using Clone Copy Mode With Clone Copy small documents such as memos or snapshots are tiled and printed on a single page as shown in the illustration Sy UT ee NM 88 adaa EFRR adda 6115 205 Position the document to be copied facedown on the document glass For details see Basic Copying on page 76 On the printer control panel press the Copy button Press the Down Arrow button to go to Special Copy Mode and then press the OK button Arrow down to Clone Copy and press OK When the control panel menu displays the message How To Repeat Copy press OK Press the desired Start button Start Color for color Start B amp W for monochrome The control panel prompts you to enter the length of the document being copied Use the keypad buttons to enter the length of the document in millimeters mm and then press OK Note The Clone Copy mode uses millimeters for image measurements even if inches is the unit selected for the printer in general The control panel prompts you to enter the width of the document being copied Use
177. nter for Faxing on page 50 You can send a fax two ways e From the printer control panel by selecting from the printer s address book or by entering the fax number manually e From an application on your computer using the Phaser 6121MFP PC FAX driver Windows only See Sending a Fax from Your Computer on page 119 Sending a Quick Fax from the Control Panel This section includes e Sending a Fax from the Document Glass on page 117 e Sending a Fax from the Auto Document Feeder on page 118 Use the following steps to quickly send a fax from the printer to a single recipient using factory defaults Note If you have documents in both the auto document feeder and on the document glass the printer will scan the document in the auto document feeder only 116 Phaser 6121MFP Multifunction Printer User Guide Faxing Sending a Fax from the Document Glass 1 Lift the auto document feeder or the document glass cover then place the original facedown on the back left corner of the document glass as shown 6121 074 On the printer control panel press the Fax button 3 The menu displays Fax To Press the OK button and then use the alphanumeric keypad to enter the fax telephone number Press OK Note If the fax number requires a pause press the Redial Pause button to insert a 2 5 second pause where needed The pause entered displays as a P in the fax number you see in the menu 4 Press the Down Arrow button to go
178. ntries 001 through 220 are for fax numbers and email addresses On the right side of the MCC window click New Contact In the Type section select Fax as the entry type and then in the next section type the name for this entry Enter the fax number in the Number field To add this entry to a Group Dial entry in the Add to Group section select the check box for the desired group You can edit group names later for information see Adding Fax Numbers to a Group from the MCC on page 135 Click OK To upload the new entries to the printer click the Upload icon third icon in the row When prompted to confirm click OK To disconnect from the printer click the Disconnect icon second icon in the row Note You can add entries while the printer is disconnected but the information will not upload to the printer until you click the Connect icon and then click the Upload icon third icon in the row 134 Phaser 6121MFP Multifunction Printer User Guide Faxing Adding Fax Numbers to a Group from the MCC Notes e If you did not add a fax number to a Group Dial entry when you created the entry you can still do this following the instructions below e The MCC is a Windows only utility To add fax number Speed Dial entries to a Group Dial entry 1 2 Soy E a Ensure your printer is turned on and connected to your computer via a USB cable From your computer click Start gt Programs gt Xerox Office Printing gt
179. o Email 2 cece eee eee eee eee 48 Setting Up Scanning to an FTP Server 2 eee cece eee ene nee teen enn eeeeenne 49 Enabling the Printer for Faxing isisd ccsiasodeaedaaedsaadacedsaneeentceaetertedeeeneneneacnenencs 50 5 Printing Supported Paper and Media ins ovaadaennannvenanconsaeanaearaeecdnadng meadvewbebudsiaaalmcwaieasa s 52 Paper Usage Guidelines sscecn senner ae ma e ah r C E E e Ea e 53 Auto Document Feeder Guidelines 00 cece e cece ence nee nett nee en eee eneneenes 53 Document Glass Guidelines ic icun sean trengueucrmnghGeteangeretateeeseteeeeeecenesesesaee ens 54 Duplex Unit GUdeliN eS scxcscrdedsnacetenteeesaeeadsesadanee ee eee tae a a 54 Paper That Can Damage Your Printer 2 0 cece cece ee cece eee n een e eee eeeeneeeee 54 Paper Storage Guidelines 20 c cece ten een e ne cee nee e ee eneeeneeneenes 55 Usable Pap n serite cob iis cack does Soa bee Sag EE EAE EAS oedema deena ne 56 PRIME DIEAICR 4 ccienasscauasaeeysesea sees aan eee eres en es 57 LOOdING POPEl sic in cob loos seb oa dob de leet dead ieee see die dae a diwad ee edag na sesinmaseaamaces 59 General CUIGSINES ci inhinientee hehe eh eae mbhe te heddbatuhieed bake indeeecesusetecenanes ewes 59 Loading Paper in Oy T vse sexeseveke sh eeeeae eee eae eeae 59 Loading Paper in the 500 Sheet Feeder 0 cece cece cece cece tence cent eeceeenceees 61 Selecting Paper Tray Settings 0 ce
180. o print monochrome copies press the Start B amp W button After the first page is copied Next Page displays on the control panel menu Position the second page and then press OK After the second page is scanned the document prints automatically Phaser 6121MFP Multifunction Printer User Guide Copying Double Sided 2 Up Copying If you have the Phaser 6121MFP D printer configuration you can copy four original pages onto two sides of a sheet of paper The size of the copied pages is reduced proportionally to fit on the size of the paper in the selected tray To copy four pages onto one side of one sheet of paper 1 2 3 Put the pages to copy faceup into the auto document feeder On the printer control panel press the Copy button Select the paper source tray and the desired image adjustments See Adjusting Copy Options on page 78 for details Press the Down Arrow button to go to Sides and then press the OK button Note The Sides Duplex function may be set to Off but that will change when you select 2 sided copy options Press the Down Arrow button to select 1 gt 2 if it is not already selected and then press OK Select the orientation binding or flip side for the second page e Short Edge Flip e Long Edge Flip If Long Edge Flip is selected the pages will be printed to flip on the long edge of the paper If Short Edge Flip is selected the pages will be printed to flip on the short edge of t
181. o your computer via a USB cable Verify that the printer is plugged in turned on and connected to your printer by USB cable Note Windows recognizes the printer as two devices a printer and a scanner and tries to help you install the drivers On your computer screen cancel the Windows Found New Hardware Wizard when it appears Wait for the wizard to appear again and then cancel it again Insert the Software and Documentation CD into your computer s CD drive The installer will start automatically unless you have autorun disabled on your computer If the installer does not start navigate to your computer s CD drive and double click the Setup exe file Note If the Software and Documentation CD is not available download the latest drivers from www xerox com office 6121MFPsupport At the setup screen click Phaser 6121MFP S At the next screen click Install Drivers At the next screen click Install Print and Scan Drivers When the Printer Driver Installation screen appears select your printer and then click Install At the Language Selection screen select your language and then click OK When the installation is complete the Installation Status screen tells you that the printer driver has been installed and that the printer has been added to your computer s list of printers Click Finish The scan driver installs automatically next The Scan Dashboard utility installs automatically after the scan driver At the Choose Des
182. og boxes to access the online help Driver Tab Printing Options Basic e Orientation Controls how the image is positioned on the printed page e Original Size Paper sizes supported by the printer Select the appropriate size e Output Size Enables you to print on a paper size other than that defined in the application e Edit Custom Paper Enables you to add edit or delete custom paper sizes e Scale 20 400 Specifies the scale the printed image should be of the original e Copies Specifies the number of copies to make e Collated Enables copies to be printed into organized groupings e Paper Source Specifies the tray to use for source paper e Paper Type Specifies the type of paper on which to print e 1st Page Setting Specifies the paper source and type to be used for the first page of a print job Layout e Pages Sheet Specifies how many pages to print on a single sheet of paper including Booklet and Poster print e Pages Sheet Details Specifies the order in which document pages are positioned on each sheet of paper when Pages Sheet printing is selected e Rotate 180 Turns the page layout upside down e Print on Both Sides Specifies printing on both sides of the paper and binding edge of the document Phaser 6121MFP N and D printer configurations only e Image Shift Shifts the entire printed image by specified units e Image Shift Setting Select to display the measurements in either millimete
183. ok Phone line problem Check phone line The telephone dialing system or telephone wiring system is not set correctly Inspect the telephone dialing system or telephone wiring system and use the appropriate configuration menu to make the correct settings The telephone cable is not attached correctly Correctly connect the telephone cable 206 Phaser 6121MFP Multifunction Printer User Guide Message Memory file full Cause The number of items registered in the memory has exceeded the maximum allowed Troubleshooting Solution If Memory Receive mode is set to On cancel the Memory Receive mode and print received documents stored in the memory See Printing a Stored Received Fax on page 128 Memory full While sending or receiving a fax the size of the data for the scanned image has exceeded the capacity of the memory e If Memory Receive mode is set to On cancel the Memory Receive mode and print received documents stored in the printer s memory See Printing a Stored Received Fax on page 128 e Send the fax manually See Sending a Fax Manually Using the On Hook Button on page 118 Redials failed Please resend All redial attempts failed because either the recipient s line is busy or there was no answer Check the condition of the recipient s line and then try sending the fax again Phaser 6121MFP Multifunction Printer 207 User Guide
184. ol Panel Menus Fax Default Setup Menu The Fax Default Setup menu contains the following sub menus Sub Menu Settings Auto Redial Setup e Attempts Specifies the number of redial attempts e Every Specifies the time between redial attempts Fax COMM Setup e Tone Pulse Specifies either a tone or a pulse for the fax line The default is 0 which is tone e Line Monitor Specifies the volume Off Low High of the external phone line monitor Allows you to hear the fax dialing and connecting e PSTN PBX Specifies the type of circuit used by the fax phone line either PSTN default or PBX Select whether the connected telephone wiring is a public switched telephone network PSTN or a private branch exchange PBX For a PBX system the prefix number outside line access number or extension number can be specified The set prefix number will only be dialed if the pound sign is entered before the fax number when sending a fax Note For South African customers when making external calls from a PBX the access digit should be followed by a pause dialing character P before dialing the external number For example 9P1234567890 e Reset to Default When selected resets the Fax COMM settings back to their original factory defaults Device Setup e Country Specifies the country where the printer is located e Date amp Time Specifies the current date and time where the printer is located e Date Format Specifies
185. olorSync Specifies the color profile to use e Vendor Matching The printer will use its internal color matching system Paper Handling e Pages To Print All Even only Odd only e Scale to fit paper size Scales the page content to fit the specified paper size e Destination Paper Size Active only when Scale to fit paper size is selected Specifies the paper size to print to e Page Order Automatic Normal Reverse Paper Feed e All pages from Specifies the tray to print all pages from Auto select Printer Auto Select Tray 1 Tray 2 only if installed e First page from Specifies the tray from which to print the first page e Remaining from Specifies the tray from which to print the remaining pages Cover Page e Print cover page When selected prints a cover page before or after the document e Cover Page Type Classified Confidential Secret Standard Topsecret Unclassified e Billing Info A field in which you can specify billing information to print on the cover page Scheduler e Print Document Now At time On Hold e Priority Specifies Urgent High Medium Low Printer Features e Basic Features Specifies settings for resolution media type plain paper labels letterhead etc and color mode e Color Matching Options Specifies the rendering intent Saturation Perceptual Colorimetric e Image Options Specifies image rotation and image shift e Watermark Selection Enables watermark e
186. on 73 D date format changing printer s 50 default copy settings 80 default fax settings 130 default printer mode 27 144 default scan settings 105 delay printing a fax 127 128 delay sending a fax 122 Distinctive Ringtone Pattern Detection 126 document cover cleaning 161 document glass cleaning 161 document glass usage guidelines 54 double sided copying 82 drivers installing for Macintosh 43 installing for Windows network 38 installing for Windows USB 40 DRPD setting up for fax receive 126 duplex speed setting 144 duplex unit clearing jams in 202 duplex unit feed rollers cleaning 166 duplex unit usage guidelines 54 duplexing speed changing 187 E electrical safety 10 electrical safety guidelines 10 electrical specifications 211 email addresses adding to the printer s address book 108 entering at the control panel 94 scanning to 93 selecting from the printer s address book 94 envelope printable area 58 envelope printing 68 envelope printing guidelines 68 232 Phaser 6121MFP Multifunction Printer User Guide environmental specifications 210 error messages 179 extension cord 10 F Fax COMM Setup Menu 154 Fax Default Setup Menu 154 Fax Device Setup Menu 154 fax driver preferences 119 fax lightness darkness 123 Fax menus 152 fax numbers adding at the control panel 131 adding from CentreWare IS 133 adding from the MCC 134 adding to the printer s addre
187. onfigurations connected by an Ethernet cable to a network By default your printer is set to pick up an IP address automatically if it is connected to a network that has a DHCP server If this is the case then you do not need to do anything except write down your printer s IP address because you will need it when you install the software and for setting up certain features If you are connected to a network that does not have a DHCP server or if you require a static 36 Phaser 6121MFP Multifunction Printer User Guide Installation and Setup IP address for the printer you must manually assign a network address to the printer For information see Assigning a Static IP Address on page 37 Assigning a Static IP Address Notes e These instructions are for Phaser 6121MFP N or D printer configurations connected by an Ethernet cable to a network e To assign a static IP address you must disable both DHCP BOOTP and AutoIP as described below e To cancel your selections when entering information before you press the OK button press the Stop Reset button until you reach the desired screen To assign a static IP address to the printer On the printer control panel press the Back Menu button to enter the System Menu Press the Down Arrow button to go to Connection Setup and then press the OK button Select Network Setup then press OK Arrow down to DHCP BOOTP press OK select Disable and then press OK again Arrow down to Auto IP
188. or documents containing large or easy to read text e Fine Text For documents containing text that needs higher resolution such as small print or handwritten text e SuperFine Text For text that needs the highest resolution or detailed illustrations not photos e Standard Photo For documents containing standard photos e Fine Photo For photos needing higher resolution e Super Fine Photo For photos needing the highest resolution Send Mode e Scan then Dial default The printer scans the documents to be faxed and then transmits the fax e Dial then Scan The printer dials and connects to the destination before scanning the documents to fax Header e On Sender information is included in the fax transmission date and time transmitter s name and fax number session number page number and total page number e Off Sender transmission information is not printed Reset to Default When selected resets all Send options to their original factory defaults Fax Receive Option Menu Menu Item Description Memory Receive e On Faxed data is stored in memory instead of being printed when received e Off default Faxes are printed at the time they are received Number of Rings Specifies the number of rings from 1 to 16 allowed before the printer connects to an incoming fax Scale to Fit Used when the image being received is larger than the printable area of the paper e On The information
189. or your printer see the CentreWare IS Online Help from the System tab in the System menu on the left under Administration click Online Help 46 Phaser 6121MFP Multifunction Printer User Guide Scan and Fax Setup This chapter includes e Setting Up Network Scanning Options on page 48 e Enabling the Printer for Faxing on page 50 See also Online Support Assistant at www xerox com office 6121MFPsupport Phaser 6121MFP Multifunction Printer 47 User Guide Scan and Fax Setup Setting Up Network Scanning Options This section includes e Configuring the SMTP Email Server for Scanning to Email on page 48 e Setting Up Scanning to an FTP Server on page 49 Configuring the SMTP Email Server for Scanning to Email Notes e To set up scanning to email you need to have your outgoing email server s IP address SMTP server address The SMTP server IP address is not your printer s IP address Contact your Internet service provider to obtain your outgoing email server address e Toscan directly to an email address you must have a Phaser 6121MFP N or D printer configuration connected to a network e To access the printer s settings from CentreWare IS your printer must be connected to a TCP IP network with access to a Web browser on a network computer Before you can scan to an email address you must first configure the printer to communicate with your outgoing email SMTP server Then when you want to send a scan to an email a
190. ork settings Phaser 6121MFP N and D printer configurations e Fax settings Phaser 6121MFP N and D printer configurations e Supplies status including toner cartridge and percent remaining To print the Configuration page 1 On the printer control panel press the Back Menu button to enter the System Menu 2 Press the Down Arrow button to go to Print Config Page and then press the OK button The Configuration page prints Printing Printer Test Pages The printer s test pages and demo page show the printer s current ability to print color grayscale etc You can use these pages when you need to check the printer s performance or for problems with the toner cartridges To print test pages 1 On the printer control panel press the Back Menu button to enter the System Menu 2 Press the Down Arrow button to go to Information and then press the OK button 3 Select Internal Pages and press OK 4 Select the test page to print e Print Demo Page Prints a picture using all CMYK colors e Print Test Page 1 Prints lines on the page so you can see if there is skew or black toner being deposited in places where it should not be e Print Test Page 2 Prints a test page for each CMYK color yellow magenta cyan and black e Print Test Page 3 Prints a page showing all four colors If there are any white streaks in the printed colors you know there is a problem with the toner cartridge for that color and that the toner cartridge ma
191. ormation is not printed in the footer Select Tray Specifies which paper tray the printer uses for printing faxes Selection is not possible if there is only one tray e Tray 1 e Tray 2 Option for Phaser 6121MFP N or D printer configurations only Reset to Default When selected resets the Receive options back to their original factory defaults Phaser 6121MFP Multifunction Printer 157 User Guide Control Panel Menus 158 Phaser 6121MFP Multifunction Printer User Guide Maintenance This chapter includes Cleaning the Printer on page 160 Ordering Supplies on page 171 Checking Page Counts on page 173 Calibrating the Printer on page 174 Moving the Printer on page 175 Phaser 6121MFP Multifunction Printer User Guide 159 Maintenance Cleaning the Printer This section includes General Precautions on page 160 Cleaning the Document Glass and Document Cover on page 161 Cleaning the Exterior on page 162 Cleaning the Interior on page 163 General Precautions Warning When cleaning your printer do NOT use organic or strong chemical solvents or aerosol cleaners Do NOT pour fluids directly into any area Use supplies and cleaning materials only as directed in this documentation Keep all cleaning materials out of the reach of children Warning Internal parts of the printer may be hot especially the fuser Use caution when doors and covers are open Warning Do NOT use pressurized air spray clea
192. osea EE en erin deren er pape aneerentnnmenenensedeupesseseseseseaen been 171 Routine Maintenance IteMs 0 eee e eee nett nee eeneeennes 172 When to Order Supplies ooon 20 een eee errer nee e nent ee enneee eens 172 Recycling Supplies 0 ccc ccc cece eee nee eee een nee eee e ene eee ee eeeeeeennes 172 Checking Page Counts cc cece cece eee een een Tuak eens e nets E REEE EEE 173 Calibrating the Printer 0 eee een e nee n eee eee e ene eeneeeennes 174 Moving the Printefisiscss saceagdaavicenitaoitaeieiwttaeicanitaadtiehedideebtiehteeavenceade 175 11 Troubleshooting Troubleshooting Overview 0 cece ccc eee een e ne eee nen ene eee e eee e enn eennes 178 Printing the Configuration Page 0 cece ccc cece cee cence tenn nett eee eenens 178 Printing Printer Test Pages 0 cc cece ccc cence ene e enn rner e ene eeneennnes 178 Control Panel MessageS 0 ccc cece ence eee ene ene ene ence nent eens eeneenseeennes 179 Status MCSSAGES a os ad ais ci alia balsas t Erra yee Rea EEEE EE EPEE EEE E E ER 179 Error MESSAGES vudua tact toad teat Gadde de dwar we dee aa a aie duetelandiy E E ald EEA A REEE EES 179 Service Messages 1 ccc ec ceeee nee en eee tenet eee teen ee ee ne eee eeneeeenees 183 Problems with the Printer 0 cece cee ccc een cere nce a etn e etn e ence te eeeeenes 184 General Printer Problems 0 0 cece cece cece tee
193. ot sure which printer configuration you have see What Type of Printer Do I Have on page 30 At the Introduction screen click Continue At the next screen click Install When the installer is finished the Install Succeeded screen appears Click Finish Mor gt Continue to Adding the Printer for Macintosh on page 44 Adding the Printer for Macintosh This section includes e Adding the Printer OS X Version 10 3 on page 44 e Adding the Printer OS X Version 10 4 on page 45 e Adding the Printer OS X Version 10 5 on page 45 Adding the Printer OS X Version 10 3 To add the printer to your list of printers 1 Open the Applications folder and then open the Utilities folder 2 Open the Printer Setup Utility 3 Click Add 4 Doone of the following e If your computer has a network connection to the printer confirm that the first drop down menu is set to Rendezvous e If your computer has a USB connection to the printer confirm that the first drop down menu is set to USB 5 Inthe window select your printer 6 From the Printer Model drop down list select Xerox 7 Select your printer model from the list of Xerox printers and then click Add Note If your printer was not detected verify that the printer is on and that the Ethernet or USB cable is connected properly 44 Phaser 6121MFP Multifunction Printer User Guide Installation and Setup Adding the Printer OS X Version 10 4 To add the print
194. other side of the stack in the auto document feeder 2 sided Copying from the Document Glass To create 2 sided copies 1 7 Position the first side or first page of the document facedown on the document glass For details see Basic Copying on page 76 On the printer control panel press the Copy button Select the paper source tray and any image adjustments desired See Adjusting Copy Options on page 78 for details Press the Down Arrow button to go to Sides and then press the OK button Note The Sides Duplex function may be set to Off but that will change when you select 2 sided copying options Press the Down Arrow button to select 1 gt 2 and then press OK Select the orientation binding or flip side for the second page e Short Edge Flip e Long Edge Flip If Long Edge Flip is selected the pages will be printed to flip on the long edge of the paper If Short Edge Flip is selected the pages will be printed to flip on the short edge of the paper Press OK Phaser 6121MFP Multifunction Printer 83 User Guide Copying When ready to copy press the Start Color button for color copies or the Start B amp W button for monochrome copies After the first page is copied Next Page displays on the control panel menu Position the second page and then press OK After the second page is scanned the document prints automatically Printing Multiple Pages per Sheet 2 Up This section includ
195. our computer using a USB cable See Connecting the Printer on page 34 Connect the fax phone line and the power cord See Connecting the Printer on page 34 Turn the printer on Load paper into Tray 1 See step 10 of the Installation Guide that came in the setup packet with the printer Perform the initial setup at the printer control panel See Configuring the Phaser 6121MFP N or D on page 35 If your printer is connected via an Ethernet cable set up verify the network connection See Assigning the Printer s Network Address on page 36 Check your operating system requirements See Operating System Requirements on page 38 Windows users install the printer scan and fax drivers e Windows users with a network connection see Installing the Drivers for Windows Network on page 38 e Windows users with a USB connection see Installing the Drivers for a Phaser 6121MFP N or D USB on page 40 Macintosh users install the printer and scan drivers See Installing the Drivers for Macintosh on page 43 Macintosh users add the printer See Adding the Printer for Macintosh on page 44 Windows users with USB connections install the MCC utility See Installing the MCC Utility on page 42 Users with network connections set up scanning to email and FTP servers See Setting Up Network Scanning Options on page 48 Phaser 6121MFP Multifunction Printer User Guide Installation and Setup Positioning and Connecting the Printe
196. p name later by navigating to the Group Dial List as described above and then clicking the Modify button for that group in the Group Dial List and making changes then clicking Next at the bottom of the page e You can delete a speed dial group by clicking the Delete button in the Group Dial List and then clicking Yes to confirm Adding Email Addresses from the MCC Note The MCC is a Windows only utility that requires a USB connection between the printer and your computer To add email addresses from the MCC 1 Ensure your printer is turned on and connected to your computer 2 From your computer click Start gt Programs gt Xerox Office Printing gt Phaser 6121MFP gt MCC gt Xerox Phaser 6121MFP MCC In the MCC click the Connect icon first icon in the row Click the Download icon last icon in the row In the navigation pane on the left click the plus sign next to Address Book to expand it oy he Expand Speed Dial and then click Fax Email Speed dial entries 001 through 220 are for fax numbers and email addresses On the right side of the MCC window click New Contact 8 Inthe Type section select Email and then in the next section type the name for this entry Enter the email address in the Address field 9 To add this entry to a speed dial group in the Add to Group section select the check box for the desired group 10 Click OK 11 To upload the new entries to the printer click the Upload icon thir
197. pe printing is highly dependent on the quality and construction of the envelopes Use envelopes made specifically for laser printers in the supported sizes Store unused envelopes in their packaging to avoid the effects of moisture and dryness which can affect print quality and cause wrinkling Excessive moisture can cause the envelopes to seal before or during printing For best results maintain constant temperatures and relative humidity Do not use padded envelopes purchase envelopes that lie flat Remove air bubbles from the envelopes before loading by setting a heavy book on top of the envelopes If wrinkling or embossing problems occur use a different brand of envelope made specifically for laser printers Caution Never use envelopes with windows or metal clasps they can damage the printer Damage caused by using unsupported envelopes is not covered under the Xerox warranty service agreement or Total Satisfaction Guarantee The Total Satisfaction Guarantee is available in the United States and Canada Coverage may vary outside these areas please contact your local representative for details Printing on Envelopes To load envelopes 1 Remove the dust cover from Tray 1 and then remove any existing media in the tray 2 Slide the media guides apart to provide space for the envelopes 68 Phaser 6121MFP Multifunction Printer User Guide Printing 3 Load up to 10 envelopes flap side down in the tray 6115 2
198. pliant See installation instructions for details You may safely connect the machine to the following standard modular jack USOC RJ 11C using the compliant telephone line cord with modular plugs provided with the installation kit See installation instructions for details The Ringer Equivalence Number REN is used to determine the number of devices that may be connected to a telephone line Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call In most but not all areas the sum of RENs should not exceed five 5 0 To be certain of the number of devices that may be connected to a line as determined by the total RENs contact the local Telephone Company For products approved after July 23 2001 the REN for this product is part of the product identifier that has the format US AAAEQHHTXXXxX The digits represented by are the REN without a decimal point e g 03 is a REN of 0 3 For earlier products the REN is separately shown on the label To order the correct service from the local telephone company please provide the Facility Interface Code FIC and Service Order Code SOC listed below Facility Interface Code FIC O2LS2 Service Order Code SOC 9 0Y Phaser 6121MFP Multifunction Printer 221 User Guide Regulatory Information You may also have to provide the USOC Jack code and the Ringer Equivalence Number REN Warning Ask your local telephone company for the modular
199. press OK select Off Manual and then press OK again Arrow down to IP Address and press OK Soo Se NS Using the keypad buttons enter the IP address provided by your IT service or Internet service provider ISP Press OK when finished 8 Inthe Subnet Mask line use the keypad to enter the Subnet Mask address and then press OK 9 Inthe Gateway line use the keypad to enter the Gateway Address Press OK when finished 10 To exit the System Menu press the Back Menu button until you return to the default main screen Finding Your Printer s IP Address Note These instructions are for Phaser 6121MFP N or D printer configurations connected by an Ethernet cable to a network The printer s IP address is printed on the Configuration page and can be displayed on the printer control panel To print the Configuration page 1 On the printer control panel press the Back Menu button to enter the System Menu 2 Press the Down Arrow button to go to Print Config Page and then press OK The printer s IP address is listed in the Network Setting section of the page To get the printer s IP address from the printer control panel 1 On the printer control panel press the Back Menu button to enter the System Menu 2 Press the Down Arrow button to go to Connection Setup and then press OK 3 At Network Setup press OK 4 Arrow down to IP Address and press OK From here you can view the printer s IP address Subnet Mask address and Gateway
200. press the appropriate Start button to send the scan to its destination The scans will be emailed as attachments of the default file type set up in the Scan Default Setup Menu For information on changing the default file type see Setting the Scanned Image File Type on page 106 Phaser 6121MFP Multifunction Printer 93 User Guide Scanning See also Adjusting Scanning Options on page 105 Adding Email Addresses from the Control Panel on page 108 Manually Entering the Email Address If you are sending a scan to one or two email addresses and have not entered them into the printer s address book you can enter them at the printer control panel at the time of scanning To enter the email address at the printer control panel when scanning to email 1 After you select to scan to email the menu shows an envelope icon at the start of the line where you enter the email address To enter the first character in the email address on the alphanumeric keypad press the button that corresponds to the letter or symbol of the first character For example if the first character is the letter c press the 2 button three times until you see the letter c displayed on the address line in the menu Wait until the cursor moves to the next space then enter the next character and so on Note As you press a keypad button it cycles through the letters and the number it contains starting with lowercase letters then the number then upp
201. printer s IP address see Finding Your Printer s IP Address on page 37 2 Click the Login button on the CentreWare IS page A password is not required 3 Click the Fax Email tab The Speed Dial List page displays banks of Speed Dial entry fields Speed Dial entries 001 through 220 are for fax numbers and email addresses 4 Goto the first empty field On the right click Create 5 Inthe field for selecting the entry type choose Fax and then click Next 6 Enter the name and fax number in the corresponding fields Other information such as fax speed and batch time is optional 7 Click Save Changes Adding Fax Numbers to a Group from CentreWare IS To create fax number Group Dial entries 1 Open your computer s Web browser and type your printer s IP address into the address field If you do not know your printer s IP address see Finding Your Printer s IP Address on page 37 Click the Login button on the CentreWare IS page A password is not required Click the Fax Email tab In the navigation pane on the left click Group Dial Settings OE eS In the Action column of the Group Dial List click the Create button for an empty Group Dial entry Note Groups are named 01 02 03 etc unless you change the name n In the field for selecting the entry type choose Fax and then click Next 7 Inthe Group Dial Name field type a name for this group 8 Inthe Speed Dial box entries that are available to b
202. printer has many features to meet your printing needs Available features depend upon the printer configuration you have For a table listing the standard and optional features by configuration see Available Configurations and Options on page 24 All in one copy scan and print Phaser 6121MFP S printer configuration All in one copy scan print fax and network connection Phaser 6121MFP N and D printer configurations only All in one copy scan print fax network connection and 2 sided printing Phaser 6121MFP D printer configuration only Power Saver mode ENERGY STAR Determines the length of time the printer sits idle before it goes into sleep mode Control Panel Timeout Controls the length of time before the printer automatically resets to the default control panel menu Cursor movement Controls the time the cursor takes to move to the next menu item column LCD Contrast Controls the brightness of the LCD panel on the control panel Speaker volume Phaser 6121MFP N and D printer configurations only Controls the volume of the key touch sound and alert sound Initial Mode Controls which is the default printer mode copy scan or fax Phaser 6121MFP N and D printer configurations or copy or scan Phaser 6121MFP S printer configuration Toner Out Action Controls the action that occurs when a toner cartridge is out of toner Toner Low Prompt When enabled the control panel menu will display a Toner Low mes
203. procedures Prior to disposal please contact your local reseller or Xerox representative for end of life datebook information 228 Phaser 6121MFP Multifunction Printer User Guide Recycling and Disposal Information for Users on Collection and Disposal of Old Equipment and Used Batteries These symbols on the products and or accompanying documents mean that used electrical and electronic products and batteries should not be mixed with general household waste For proper treatment recovery and recycling of old products and used batteries please take them to applicable collection points in accordance with your national legislation and the Directive 2002 96 EC and 2006 66 EC By disposing of these products and batteries correctly you will help to save valuable resources and prevent any potential negative effects on human health and the environment which could otherwise arise from inappropriate waste handling For more information about collection and recycling of old products and batteries please contact your local municipality your waste disposal service or the point of sale where you purchased the items Penalties may be applicable for incorrect disposal of this waste in accordance with national legislation For Business Users in the European Union If you wish to discard electrical and electronic equipment please contact your dealer or supplier for further information Information on disposal in other countries outside t
204. r This section includes e Choosing a Location for the Printer on page 33 e Connecting the Printer on page 34 Choosing a Location for the Printer 1 Select a dust free area with temperatures between 10 to 35 C 50 to 95 F and relative humidity between 10 to 85 Note Sudden temperature fluctuations can affect print quality Rapid heating of a cold room can cause condensation inside the machine directly interfering with image transfer 2 Ensure your printer has the proper amount of clearance for all of its features including any options you purchased See the measurements below and on the following page Clearance Requirements Phaser 6121MFP N Printer Configuration Note The following illustrations also apply to the Phaser 6121MFP S printer configuration 605 mm 23 8 ira i i En l 1 Em l on l l 7S i N i l l e i T in i i in N T E bod E mM K E wo E N a 100 mm i 405 mm 15 9 kez 100 mm 3 9 3 9 6121 173 710 mm 27 9 432 mm 17 0 610 mm 24 0 100 mm 3 9 6121 174 Phaser 6121MFP Multifunction Printer 33 User Guide 1 34 Installation and Setup Phaser 6121MFP D Printer Configuration with Options The image below shows the printer configuration with all available options including the second tray and the duplex unit 814 mm 32 0
205. r 8 5 x 11 in e Legal 8 5 x 14 in Custom size range W 140 216 mm H 148 mm 356 mm Paper Type Weight Plain 60 128 gsm 16 34 lb Loading Capacity Holds up to 35 standard sheets Paper Tray 1 Multi purpose Paper Size e A4 210x 297 mm 8 2 x 11 5 in e A5 148x 210mm 5 8 x 8 2 in e B5 ISO 176 x 250 mm e Envelopes C6 114 x 162 mm e Envelopes DL 110 x 220 mm e Executive 7 25 x 10 5 in e Foolscap 8 x 13 in e Government Legal 8 5 x 13 in e Government Letter 8 x 10 5 in e Letter 8 5 x 11 in e Letter Plus 8 5 x 12 69 in e Legal 8 5 x 14 in e SP Folio 210 x 330 mm e Statement 5 5 x 8 5 in e UK Quarto 203 x 254 mm 8 x 10 in Custom size range W 92 216 mm 3 6 8 5 in H 184 356 mm 7 14 in Paper Type Weight Plain 60 90 gsm 16 24 b Letterhead Thin Card Stock 91 162 gsm 30 60 lb Cover Thick Card Stock 164 209 gsm 61 80 lb Cover Envelopes DL and C6 sizes only Labels 56 Phaser 6121MFP Multifunction Printer User Guide Printing Paper Tray 1 Multi purpose Loading Capacity 200 sheets 20 lb 500 Sheet Feeder Tray 2 Paper Sizes A4 Letter Paper Type Weight Plain 71 90 gsm 19 24 lb Loading Capacity 500 sheets 20 lb Duplex Unit Paper Sizes AG Letter Paper Type Weight Plain Letterhead 60 90 gsm
206. r always answers an incoming call as a fax Use this if your printer s fax line does not need to double as a phone line e Manual Receive The line continues to ring until you start the receive fax function manually e DRPD Distinctive Ring Pattern1 Pattern2 Pattern3 Pattern4 The printer determines from the ring pattern if the call is a voice phone call or a fax Press OK See also Receiving Faxes Manually on page 129 Phaser 6121MFP Multifunction Printer 125 User Guide Faxing Setting Up Distinctive Ringtone Pattern Detection If you have one line that serves as both a fax and phone line you can configure the printer to distinguish an incoming fax from an incoming phone call based on the ringtone pattern When an incoming fax is detected the printer will process it as a fax Note There are four pre assigned ringtone patterns for fax Which one you use depends on your location and PBX private branch exchange provider If you do not know which ringtone to use contact your PBX provider to determine which pattern is used for fax numbers To set up Distinctive Rrington Pattern Detection 1 On the printer control panel press the Fax button 2 Press the Down Arrow button to go to Fax Default Setup and then press the OK button 3 Arrow down to Receive Option and press OK 4 Arrow down to Receive Mode and press OK 5 Arrow down to Distinctive Ring and press OK 6 Select the ringtone type as specified
207. r or Darker on page 123 There may be a problem with the telephone connection Check the telephone line and then try sending the fax again There may be a problem with the recipient s fax machine Make a copy to verify that this printer is operating correctly and then if the copy printed correctly have the recipient check the condition of their fax machine The fax Lighten Darken setting is too light Darken the fax See Making the Image Lighter or Darker on page 123 The fax received by the recipient is blank The document was sent with the front side facing down when the auto document feeder is used Load the document faceup in the auto document feeder 204 Phaser 61271MFP Multifunction Printer User Guide Symptom Transmission is not possible Cause The transmission procedure may have been performed incorrectly The fax number may be wrong Troubleshooting Solution Verify the transmission procedure and then try sending the fax again Verify the fax number In the address book the fax number you want to use may not be associated with the Speed Dial number you are using Verify that you are using the correct Speed Dial number The telephone line may be incorrectly connected There may be a problem with the recipient s fax machine Verify the telephone line connection If it is disconnected connect it Contact the recipient
208. ray before opening the printer top 6121 022 6121 040 196 Phaser 6121MFP Multifunction Printer User Guide Troubleshooting 2 Grab the handle of the imaging unit and lift it up and slightly to the back and then slowly pull the imaging unit up and out see the picture above right Warning Never touch a labeled area found on or near the heat roller in the fuser when hot You can get burned If a sheet of paper is wrapped around the heat roller do not try to remove it until the printer has cooled down sufficiently To avoid injury switch off the printer and wait 20 minutes for the fuser to cool 6121 211 6121 184 Caution Do not touch the PC drum and the transfer belt on the imaging unit see pictures below Cg fA l ili _ NS oo Z S A N3 a XN 6121 186 6121 182 3 Place the removed imaging unit aside laying it horizontally as shown in the picture at right Be sure to keep the imaging unit horizontal and place it where it will not become dirty Do not leave the imaging unit removed for more than 15 minutes and do not place it in a location where it would be exposed to direct light such as sunlight 6121 187 Phaser 6121MFP Multifunction Printer 197 User Guide Troubleshooting 4 Push the fuser separator levers back as far as possible Warning The area around the fuser unit is extremely hot Touching anything other than the indicated levers may result in burns If
209. ree cloth to clean the document glass Use a lint free cloth to clean the underside of the area document cover and auto document feeder Phaser 6121MFP Multifunction Printer 161 User Guide Maintenance Cleaning the Exterior Clean the exterior of the printer about once a month Wipe the parts with a damp soft cloth Then wipe with another dry soft cloth For stubborn stains apply a small amount of neutral detergent to the cloth and gently wipe the stain off Caution Do not spray the detergent directly on the printer The liquid detergent may enter the printer through a gap and cause problems Never use cleaning agents other than water or neutral detergent sen Phaser 6122MFP T Dda a fice 6115 043 Regular cleaning keeps the menu display and control panel free from dust and dirt To remove finger prints and smudges clean the display and control panel with a soft lint free cloth 6115 045 Use a lint free cloth to clean the auto document feeder output trays paper trays and outside areas of your printer 6121 044 Keep the vents clear of dust and debris Use a cotton swab to clean the vents 162 Phaser 6121MFP Multifunction Printer User Guide Maintenance Cleaning the Interior This section includes Cleaning the Media Rollers on page 163 Cleaning the Auto Document Feeder Feed Rollers on page 165 Cleaning the 500 Sheet Feeder Feed Rollers on page 165 Cleaning the Duplex Unit Feed Rollers on page
210. reen to save the current printer settings You can create multiple presets and save each with its own distinctive name and printer settings To print jobs using specific printer settings click the applicable saved preset in the Presets list 3 Click Print to print the job See the following table for specific printing options For more information about using the options click the help button question mark in the print dialog boxes Printing Options for Macintosh OS X For detailed information on using the printer driver options click the question mark button in the printer driver dialog boxes to access the online help Mac OS X v 10 4 and 10 5 Driver Drop Down Title Printing Options Copies amp Pages e Copies Specifies number of copies and whether to collate e Pages All Current Selection From x To x Page range Layout e Pages per sheet Specifies the number of pages to print on each sheet of paper e Layout direction Specifies the order in which to print the pages when printing multiple pages on one sheet of paper e Border Specifies the type and width of boarder to print around each page printed on the sheet of paper e Two Sided When selected specifies whether to flip the page on the long edge or the short edge Phaser 6121MFP N and D printer configurations only Phaser 6121MFP Multifunction Printer 65 User Guide Printing Driver Drop Down Title Printing Options Color Matching e C
211. rox environmental programs visit www xerox com environment or for recycling and disposal information contact your local authorities Other Countries Please contact your local waste authorities and request disposal guidance European Union Some equipment may be used in both a domestic household and a professional business application Phaser 6121MFP Multifunction Printer 227 User Guide Recycling and Disposal Domestic Household Environment Application of this symbol on your equipment is confirmation that you should not dispose of the equipment in the normal household waste stream In accordance with European legislation end of life electrical and electronic equipment subject to disposal must be segregated from household waste Private households within EU member states may return used electrical and electronic equipment to designated collection facilities free of charge Please contact your local disposal authority for information In some member states when you purchase new equipment your local retailer may be required to take back your old equipment free of charge Please ask you retailer for information Professional Business Environment Application of this symbol on your equipment is confirmation that you must dispose of this equipment in compliance with agreed national procedures In accordance with European legislation end of life electrical and electronic equipment subject to disposal must be managed within agreed
212. rs or inches Overlay e Overlay Enables you to select an overlay image for the printed page e Pages Specifies which pages the overlay appears on Watermark e Watermark Specifies a watermark to add to the printed page e Background Adds the watermark to the background of the pages e 1st Page Only Adds the watermark to the first page only e Repeat Repeats the watermark multiple times on the page e Add Enables you to create a custom watermark e Edit Enables you to edit a watermark 64 Phaser 6121MFP Multifunction Printer User Guide Printing Driver Tab Printing Options Quality e Color Specifies whether to print in color or monochrome e Color Matching Enable or disable the printer s ability to adjust hues to maintain the integrity of a document s onscreen image e Resolution Specifies the resolution of the printed image e Adjustment Specifies the contrast brightness color saturation and sharpness of the printed image Selecting Options for an Individual Job Macintosh To select print settings for a particular job change the printer driver settings before sending the job to the printer To select print settings 1 With the document open in your application click File and then click Print 2 Select the desired printing options from the menus and drop down lists that are displayed Note In Macintosh OS X select Save from the Presets drop down list on the Print menu sc
213. rty with toner Place the printer on a flat hard level surface Print several blank sheets The excess toner should disappear One or more of the toner cartridges may be defective Remove and inspect the toner cartridges Replace any that are defective The imaging unit may be defective Remove the imaging unit and inspect it for damage If damaged replace it 192 Phaser 6121MFP Multifunction Printer User Guide Symptom Colors look wrong Cause One or more of the toner cartridges may be installed incorrectly may be low or may be defective Troubleshooting Solution Check the printer control panel for a Toner Low message Remove the toner cartridges and verify that the toner is distributed evenly on each cartridge roller then reinstall the toner cartridges Replace a cartridge if necessary The Color Matching settings in the Quality tab of the printer driver are incorrect Verify the Color Matching settings in the printer driver Change as necessary The printer needs a color calibration Calibrate the printer See Calibrating the Printer on page 174 Colors are not registering properly colors are mixed or have page to page variation The top cover or front door is open during printer calibration Gradations are not adjusted correctly Close the cover or door and then perform a color calibration See Calibrating the Printer on page 174 The imag
214. s and then try sending the data again Unable to resolve IP for The IP address of the specified Verify the settings specified in the xxx Server server could not be obtained from Network Setup and Email Setup menus the DNS server and then try sending the data again Phaser 6121MFP Multifunction Printer 179 User Guide Troubleshooting Message Check Tray 1 Paper Load Paper Press Start Key Reason Tray 1 is out of paper Paper has misfed in Tray 1 Action Load the paper into the tray and then press the Start button Remove the misfed paper Communication Error with USB memory Communication to the USB memory device was interrupted while data was being sent in Scan mode Verify the connection to the USB flash drive and then try sending the data again Communication Error with xxx Server Disconnected from USB memory Communication with the server was interrupted while data was being sent in Scan mode The connection to the USB memory device was interrupted Verify the settings specified in the Network Setup and Email Setup menus and then try sending the data again Verify the connection to the USB flash drive and then try sending the data again Disconnected from xxx Server The connection to the server was interrupted Verify the settings specified in the Network Setup and Email Setup menus and then try sending the data again Manual input is limited to
215. s you to remove the imaging unit and clean the glass Lift the printer top 6121 041 6121 040 c Grasp the handle on the imaging unit d Pull the imaging unit out and pull the unit back slightly and then up and forward Phaser 6121MFP Multifunction Printer 169 User Guide Maintenance 6 Lay the imaging unit down horizontally in a clean dry place away from direct sunlight Cover the unit if you plan to have it out longer than a few minutes Caution Do not leave the imaging unit removed for more than 15 minutes and do not place the removed imaging unit in a location where it would be exposed to direct light such as sunlight 6121 182 6121 186 Caution Do not touch the PC drum or the transfer belt on the imaging unit because this might cause print quality problems 7 For best results stand to one side of the printer so you can easily see the glass laser window Clean the laser lens window by wiping it with a soft dry cloth as shown 6121 189 Warning The area around the fuser unit is extremely hot Touching anything other than the indicated levers may result in burns 8 When finished replace the imaging unit and then close the printer top On the printer control panel press the Stop Reset button 9 After the toner cartridges have finished rotating and the menu displays the message to open the front cover and reinstall the magenta toner cartridge Close the front cover Th
216. s on page 188 If you encounter a problem with your printer use the following table to troubleshoot and fix the problem For additional troubleshooting information see Help Resources on page 208 Warning Never open or remove printer covers that are secured with screws unless specifically instructed to do so in the manual A high voltage component can cause electric shock Do not try to alter the printer configuration or modify any parts An unauthorized modification can cause smoke or fire Caution Probable causes of trouble are that the printer computer server or other hardware is not correctly set for the network environment you are using or a printer restriction has been exceeded General Printer Problems Symptom No power to the printer Cause The power cord is not correctly plugged into the outlet Solution Turn off the printer if on confirm that the power cord is correctly plugged in then turn on the printer Something is wrong with the outlet connected to the printer Plug another electrical device into the outlet and see whether it operates properly The power switch is not correctly turned on Turn off the printer then turn on the printer The printer is connected to an outlet with a voltage or frequency that does not match the printer specifications Use a power source with the specifications listed in Electrical Specifications on page 211 The control panel displays the Toner
217. sage when the toner is low Duplex Speed Phaser 6121MFP D printer configuration only Controls speed of 2 sided copy function Size Mismatch Based on the setting when the printer detects a size error it will either prompt you to load the correct media or it will continue printing with the existing loaded media For information on setting up these feature see Control Panel General Setup on page 26 Phaser 6121MFP Multifunction Printer 23 User Guide Features Available Configurations and Options The Phaser 6121MFP printer is available in three configurations Optional features are listed for each configuration Features 6121MFP S 6121MFP N 6121MFP D Print capability Yes Yes Copy capability Yes Yes Yes Scan capability Limited to single scan via document glass Yes document glass and auto document feeder Yes document glass and auto document feeder Fax capability No Yes Yes USB 2 0 connection Yes Yes Yes Address Book No Yes Yes Network connection No Yes Yes Auto Document Feeder No Yes Yes 500 Sheet Feeder No Optional Optional Duplex unit for 2 sided printing No Optional Yes For more information on printer specifications see Printer Specifications on page 209 24 User Guide Phaser 6121MFP Multifunction Printer Control Panel Phaser 6121MFP Left side Fax controls Phaser 6121MFP N and D printer configurations only
218. se seas EEEE se eeed eet aseeseb kee EE eee de EE E EE 10 Power Cordi recsrreraa woeesdadddadtesaddawidadddiadwaeidbeneieateaddaeadaebebeeneheeheeekns 10 Telephone Line Cord 0 eee n erneer eerren een ee ne eenees 11 Operational Safety 0 enn a eee n nee ee ennes 12 Ozone RelEOSE wis feccsie euch seek bee ih ae A aU dad yee ob wad owe ede wa dy ew EEEE dd EEE EAE 12 Printer Locations ss icc sa soa chaos sa cae aede ee bees bebe ESSE Soe SESE eta eee ede cee eae 12 Operational Guidelines 0 cee rererere eee e nnn een een ene eeeenns 12 Printer Supplies 0 0 occ ccc cee eee een eee eee e eee eee eeteeeeneeeeneeees 13 Maintenance Safety 0 eee ee nee nnn een nnn e eee b beeen teen eennes 14 Printer Symbol rei dunner R dedeaiiaaddiedibeadedets a eheasee0 Gna 15 2 Features Main Components and Their Functions cece cece c cece cece eee e cence eee cenencees 18 Front ViOWS cicasacanadededadacadgsegiaendaswdstadweed E EE aE E E A E a 19 Rear VieWS e occesnieseieiediie inini eieiei ia e E E E E EES E E 21 Internal Components 2 0 c cee eee een E E a e a 22 Standard Features enen did ietanda dtd ddan iddd dun dddadbusadmiaigidindeeeemecieuadbuee 23 Available Configurations and Options 2 cee cece cece cent e eee e nee e en eeeeneeeenes 24 Control Panele 2 2 0s34taradecssadagadiogadeqadsdeadawee deed atebaadtawdt aameae ie cearhueekenetes 25 Control Panel General Setup o n
219. ser Guide Contents Initial Setup at the Control PANel cccnexdverenducesessdnsieeee cadences deceycosenesesnesesedeens 35 Configuring the Phaser 6121MFP S cxicarcriccravccaccuncatavcceeakavntaenuceeeeenkackenenes 35 Configuring the Phaser 6121MFP N OF D wi ccciccscccccersccseceincrsrnvseersravawanseewewes 35 Accessing the General Setup Menu eee cece cece ete cence ene e tenet eeneeeeennes 36 Assigning the Printer s Network Address 20 2 e cece cence eee erect eee e een eenennes 36 Installing the Software ak ae he i ww ee ieee A I IEEE PRONE N REA AH EERIE ORIN 38 Operating System Requirements ec cece cece eee nent nent eee eee eeeeeneeees 38 Installing the Drivers for Windows Network 0 eee eee eee n eee eee en eneenee 38 Installing the Drivers for Windows USB 2 0 eee cece eee ene en ene eneneenes 40 Installing the MGC Utility esr ieesaasstendieacaas ainda ares s soa gene db ee ddccees ob baeeie gee arene 42 Installing the Drivers for MacintOSh 0 cece eee eee n ene e ene n tenet eee eneeeeaes 43 Adding the Printer for Macintosh 04is00kenedanedadardiycarwadsvnds weciwadsnanseede maddwnsan 44 CentreWare Internet Services 2 cee cece eee ence eee n nee ene eee ee et eneeee eens 46 4 Scan and Fax Setup Setting Up Network Scanning Options 0 cece cece eee eee een e nee een eee ennes 48 Configuring the SMTP Email Server for Scanning t
220. ses Go to the first empty field On the right click Create In the field for selecting the entry type choose Email and then click Next Enter the person s name and email address in the corresponding fields DL gi Um Es Click Save Changes Adding Email Addresses to a Group from CentreWare IS To create Group Dial entries 1 Open your Web browser and type your printer s IP address into the address field If you do not know your printer s IP address see Finding Your Printer s IP Address on page 37 2 Click the Login button on the CentreWare IS page A password is not required 3 Click the Fax Email tab 4 Inthe navigation pane on the left click Group Dial Settings 5 In the Action column of the Group Dial List click the Create button for the first available Group Note Groups are named 01 02 03 etc unless you change the name 6 Inthe field for selecting the entry type choose the Email and then click Next 7 Inthe Group Dial Name field type a name for this group 8 Inthe Speed Dial box entries that are available to be added to the group will have a check box to the left in the Button column Select the check boxes for the entries to be added to the group 9 Scroll down to the bottom of the page and click Next Phaser 6121MFP Multifunction Printer 109 User Guide Scanning You should see the new group in the Group Dial List Notes e You can edit the speed dial group membership or grou
221. size paper too large or too small for the auto document feeder guides e Books or magazines Caution Do not put materials with a total weight of more than 3 kg 6 6 lb on the document glass Caution Do not press down extremely hard on a book spread on the document glass Duplex Unit Guidelines Note These guidelines apply to the Phaser 6121MFP D printer configuration only The optional duplex unit can accommodate the following paper e AG Letter size e Weight range 60 90 gsm 16 24 lb bond Paper That Can Damage Your Printer Your printer is designed to use a variety of media types for print jobs however some media can cause poor output quality increased paper jams or damage to your printer Unacceptable media includes e Rough or porous media e Paper that has been folded or wrinkled e Paper with staples e Envelopes with windows or metal clasps e Padded envelopes e Non laser glossy or coated paper e Perforated media e Carbon backed e Pressure sensitive e Transparent film e Paper designed for inkjet printers 54 Phaser 6121MFP Multifunction Printer User Guide Printing Paper Storage Guidelines Providing good storage conditions for your paper and other media contributes to optimum print quality Store paper in dark cool relatively dry locations Most paper items are susceptible to damage from ultraviolet UV and visible light UV radiation which is emitted by the sun and fluorescent bulbs is p
222. ss book 131 inserting pauses in 137 fax receive mode settings 125 Fax Receive Option Menu 156 fax reports printing 137 setting up 136 fax resolution 123 Fax Send Options Setup Menu 156 fax settings adjusting job options 123 changing default job settings 130 changing default receive options 129 changing default send options 123 fax setup 50 faxes delay printing received 127 delay sending 122 printing stored received 128 receiving 129 receiving manually 129 receiving to memory 127 sending 116 using correct paper for printing 127 faxing 115 canceling a delayed send 122 enabling the printer for 50 from the auto document feeder 118 from the document glass 117 from the printer control panel 116 from your computer 119 inserting pauses in fax numbers 117 118 137 manually using the On Hook button 118 selecting cover sheets for print to fax jobs 120 setting Receive Mode for 125 setting up Memory Receive for 128 troubleshooting problems 203 using print to fax 120 using the address book 120 121 faxing overview 116 feed rollers cleaning 163 FTP server scan destinations 112 adding from CentreWare IS 112 adding from the MCC 113 fuser clearing jams in 196 fuser location 22 G General Setup Menu 36 ground connection terminal 10 Group Dial entries creating for email addresses 109 110 creating for fax numbers 131 133 135 Group Dial list printing 137 Group Dial names editing in C
223. t Fax Job Settings on page 130 e Adding Fax Numbers to the Address Book on page 131 e Managing Fax Functions on page 136 Note This chapter applies to Phaser 6121MFP N and D printer configurations only See also Installation and Setup on page 29 Online Support Assistant at www xerox com office 6121MFPsupport Phaser 6121MFP Multifunction Printer 115 User Guide Faxing Sending Faxes This section includes e Faxing Overview on page 116 e Sending a Quick Fax from the Control Panel on page 116 e Sending a Fax Manually Using the On Hook Button on page 118 e Sending a Fax from Your Computer on page 119 e Using the Address Book When Faxing on page 120 e Delay Sending a Fax on page 122 e Canceling a Delayed Send Fax on page 122 e Selecting Fax Options for Single Jobs on page 123 e Changing the Default Fax Send Options on page 123 Faxing Overview Printer configurations Phaser 6121MFP N and D are enabled for faxing if the printer has a phone line connection For information on connecting a phone line see Connecting the Printer on page 34 The Phaser 6121MFP S printer configuration does not have faxing capability The instructions in this chapter assume you have installed the necessary software For more information see Installing the Software on page 38 Note Before faxing you need to set the country code and fax number for the printer If you did not do this during the initial setup at the control panel see Enabling the Pri
224. t eee ennten tenes 210 Environmental Specifications 0 ccc cece cee e eee enn ete e eee eee eeeees 210 Electrical Specifications 0 ccc eee een tenn nen enn n een enn eee eens 211 Power SOUC ih chet ee ein nondi n E EE E nee ge wage cede ea EE cree Regie ce ate amnehs 211 Power Consumption 0 cece eee ene eee nen e ne cnet enn eee e ete enenees 211 Performance Specifications 0 tee nen resserre en eee enn eeeeenes 212 Controller Specifications 0020 eee nee EE EEEE een tenet E EE EE 213 A Regulatory Information Electromagnetic Interference 0 cece nnn nnn teen n nent eee n ee eee ees 216 United States FCC Regulations 0 cece ccc cece eee en nen nee een e ee eenees 216 Canada Regulations 0 cece ccc nen tence tenn en tenet eerren rennene 216 Europeda UNIONivss0c0viasaecavea eee teieeeeseraebess debeeededebedecehidadenedtenceoedees 216 Copy ReQulations 0cccescscvevceedwed anes i esiaeg ka ea jw suds Ka E EKES EEE a a a ORATE E A E 218 United SEAS otk pri raes miopa aa aa aa pe epora arike paap ke e eR EE EE 218 CONC win rcinniianiniitktccierktnebnenetankekwkieda E E EA E E didn E EA E EEA 220 Other COUNTIES nieee eee n e E E EEE E EE ER E R e d aea ee a 220 Fax Regulations icsietscadsaadsaadadad seeded E EEE E aea 221 WALCO SUAS ecien EEE EEE EA O E AE EE E EE RTE a a AEE ESS 221 Ele iale 0 lo 5 occccagccqensssooSoneno sos soso E 222 Europedm UMIOM aerieni
225. t or your reseller Note Your printer comes with the option to continue printing even if a toner cartridge is low or out You can enable or disable this feature See the Toner Out Action section in the General Setup Menu on page 144 Symptom Nothing is printed or there are blank spots on the printed page Cause One or more of the toner cartridges may be defective Solution Remove the toner cartridge and inspect it for damage The imaging unit may be defective Remove the imaging unit and inspect it for damage If it is damaged replace it The media is moist from humidity Remove the moist media and replace it with new dry media Adjust the humidity in the media storage area The media set in the printer driver does not match the media loaded in the printer tray Load the correct media in the printer or change the media chosen in the printer driver to match the media loaded in the tray The power source does not match the printer specifications Use a power source with the proper specifications See Electrical Specifications on page 211 Several sheets are being fed at the same time Remove the media from the tray and check for static electricity Fan plain paper or other media and then replace it in the tray Media is not set properly in the tray Remove the media tap it to straighten and align it then return it to the tray and realign the media guides The
226. t setting after the printer has been idle for 30 seconds e 1min 2 min 3 min 4 min 5 min The control panel will revert to its default mode after the selected number of minutes 4 Press OK See also Setting the Printer s Default Mode on page 27 Setting the Power Saver Mode The power saver setting determines how long the printer sits idle before it goes into sleep mode energy saving mode To set the Power Saver mode 1 On the printer control panel press the Back Menu button to enter the System Menu then press the Down Arrow button to go to General Setup and then press the OK button 2 Arrow down to Power Saver Mode and press OK 26 Phaser 6121MFP Multifunction Printer User Guide Features 3 Select the desired amount of time for the printer to sit idle before going into sleep mode 5 min 15 min 30 min or 60 min 4 Press OK Setting the Brightness of the Control Panel Menu This setting controls the contrast between the control panel menu background and the control panel menu text To set the brightness of the control panel menu 1 On the printer control panel press the Back Menu button to enter the System Menu then press the Down Arrow button to go to General Setup and then press the OK button 2 Arrow down to LCD Contrast and press OK 3 To lighten the background increase the contrast press the Back Arrow button To darken the background decrease the contrast press the Forward Arrow but
227. t use a ground adapter plug to connect the printer to an electrical outlet that does not have a ground connection terminal e Only use an extension cord or power strip designed to handle the electrical current capacity of the printer 10 Phaser 6121MFP Multifunction Printer User Guide Safety e Verify that the printer is plugged into an outlet that is capable of providing the correct voltage and power Review the printer s electrical specification with an electrician if necessary Warning Avoid the potential of electrical shock by ensuring that the printer is properly grounded Electrical products may be hazardous if misused e Do not place the printer in an area where people might step on the power cord e Do not place objects on the power cord The power cord is attached to the printer as a plug in device on the back of the printer If it is necessary to disconnect all electrical power from the printer disconnect the power cord from the electrical outlet Telephone Line Cord Caution To reduce the risk of fire use only No 26 American Wire Gauge AWG or larger telecommunication line cord Phaser 6121MFP Multifunction Printer 11 User Guide Safety Operational Safety Your printer and supplies were designed and tested to meet strict safety requirements These include safety agency examination approval and compliance with established environmental standards Your attention to the following safety guidelines helps to ens
228. te and is less than 75 or more than 150 of the linear dimensions of the original Postal Money Orders Bills Checks or Draft of money drawn by or upon authorized officers of the United States Stamps and other representatives of value of whatever denomination which have been or may be issued under any Act of Congress 2 Adjusted Compensation Certificates for Veterans of the World Wars 3 Obligations or Securities of any Foreign Government Bank or Corporation 4 Copyrighted materials unless permission of the copyright owner has been obtained or the reproduction falls within the fair use or library reproduction rights provisions of the copyright law Further information of these provisions may be obtained from the Copyright Office Library of Congress Washington D C 20559 Ask for Circular R21 5 Certificate of Citizenship or Naturalization Foreign Naturalization Certificates may be photographed 6 Passports Foreign Passports may be photographed 218 Phaser 6121MFP Multifunction Printer User Guide Regulatory Information 7 Immigration papers 8 Draft Registration Cards 9 Selective Service Induction papers that bear any of the following Registrant s information e Earnings or Income e Court Record e Physical or mental condition e Dependency Status e Previous military service Exception United States military discharge certificates may be photographed 10 Badges Identification Cards Passes or Insignia
229. th images photos e Text Text only e Photo Photos only Document Size Page size of the resulting scanned document for printing for example Letter A4 etc Scan To Specifies the default scan destination e Email Sends the scan to a specified email address Phaser 6121MFP N or D printer configuration with network connection required e PC Scan Dashboard Windows only e USB Memory Sends the scan to a USB flash drive attached to the printer e FTP Sends the scan to an FTP server address Phaser 6121MFP N or D printer configuration with network connection required 150 Phaser 6121MFP Multifunction Printer User Guide Control Panel Menus Menu Item Contents Subject Specifies information in the Subject line of an email when sending scans to Phaser 6121MFP N or D an email address printer configurations only Phaser 6121MFP Multifunction Printer 151 User Guide Control Panel Menus Fax Menu This section includes e Fax Menu Main on page 152 e Fax Default Setup Menu on page 154 e Fax Send Options Setup Menu on page 156 e Fax Receive Option Menu on page 156 Note This section applies to Phaser 6121MFP N or D printer configurations only To access the Fax Menu press the Fax button on the control panel Fax Menu Main Menu Item Contents Fax To Specifies whether you want to use the keypad Speed Dial entries or address book to enter the fax number Quality Spec
230. the keypad buttons to enter the document width in millimeters mm and then press OK Note To change the document size press the Back Menu button to delete the current size and then use the keypad to specify the desired size After the document has been scanned printing automatically begins Phaser 6121MFP Multifunction Printer User Guide Scanning This chapter includes Scanning Overview on page 90 Loading Documents for Scanning on page 92 Scanning to Email on page 93 Scanning to a USB Flash Drive on page 96 Scanning to an FTP Server on page 97 Using the Scan Dashboard on page 98 Scanning to an Application on Your Computer on page 102 Adjusting Scanning Options on page 105 Adding Email Addresses to the Address Book on page 108 Adding FTP Entries to the Address Book on page 112 See also Installing the Software on page 38 Installing the MCC Utility on page 42 Setting Up Network Scanning Options on page 48 Phaser 6121MFP Multifunction Printer User Guide 89 Scanning Scanning Overview All printer configurations are enabled for scanning and allow scanning using the Scan Dashboard Windows only to a USB storage device and to software applications Only Phaser 6121MFP N or D printer configurations connected to a network allow scanning to email or to an FTP server because a network connection is required The Phaser 6121MFP S printer configuration does not come with network connection capability However if yo
231. this setting and skip this dialog box the next time you scan to an application click the Do not display this dialog at start up check box The Phaser 6121 MFP TWAIN dialog box appears In the Paper source field select the one that applies Document Glass or Document Feeder Select the paper size scan type resolution and scale in the corresponding fields as desired Note For more information on using the TWAIN settings click the question mark icon in the dialog box to view the online help Click the Preview button If you are satisfied with the results click the Scan button Otherwise make the desired changes and then click Preview and then click Scan again The printer scans the document and the image is placed in your application 102 Phaser 6121MFP Multifunction Printer User Guide Scanning Scanning to a Windows Application Network Note The printer must have a network connection to your computer Open the file in which you want to place the image Select the application s menu item used to acquire the image For example if you are using Microsoft Word Office 2003 and prior to place an image in a document a Click Insert choose Picture then select From Scanner or Camera b Inthe Device field select Phaser 6121MFP Network Scanner c Click Custom Insert d Inthe dialog box that appears click OK In the Network Scanner dialog select either Flatbed or Document Feeder from the Paper source field Spe
232. tination Location screen click Next then click Next again to accept the default location You are done installing the software Your new printer should be listed in your Windows printers directory Phaser 6121MFP Multifunction Printer 41 User Guide Installation and Setup Installing the Drivers Separately USB Note These instructions are for the Phaser 6121MFP S or Phaser 6121MFP N or D printer configurations connected via USB cable to your computer If you need to you can install the printer scan and fax drivers separately General instructions are given below 1 Verify that the printer is plugged in turned on and connected to your computer via USB cable 2 Insert the Software and Documentation CD into your computer s CD drive The installer will start automatically unless you have autorun disabled on your computer If the installer does not start navigate to your computer s CD drive and double click the Setup exe installer file 3 When the installation menu appears select one of the following e If you are installing a driver for the Phaser 6121MFP S select Phaser 6121MFP S e Ifyou are installing a driver for a Phaser 6121MFP N or D select Phaser 6121MFP N Phaser 6121MFP D 4 Click Install Drivers Note When drivers are installed separately the printer driver must be installed before the scan and fax drivers are installed 5 Click the driver that you want to install 6 Follow the instructions provid
233. tion on Your Computer No setup at installation is necessary Phaser 6121MFP Multifunction Printer 91 User Guide Scanning Loading Documents for Scanning Position the original document to be scanned as shown below 6121 078 6121 074 Auto Document Feeder Phaser 6121MFP N or D Document Glass printer configurations only Lift the printer cover and then place the original Insert originals faceup with the top of the page facedown on the back left corner of the document entering the feeder first Adjust the paper guides so glass Gently close the cover so as not to disturb the they fit against the originals placement of the document being scanned Note Do not load more than 35 pages per scan job into the auto document feeder 92 Phaser 6121MFP Multifunction Printer User Guide Scanning Scanning to Email This section includes e Manually Entering the Email Address on page 94 e Selecting an Email Address from the Address Book on page 94 Notes e Scanning to email requires setting up your outgoing email SMTP server to communicate with the printer If you have not already done this see Configuring the SMTP Email Server for Scanning to Email on page 48 e Scanning to email is only for Phaser 6121MFP N and D printer configurations connected to a network To scan to email from the printer control panel 1 Position the document to be scanned on the document glass or in the auto document feeder as shown in Loading Docu
234. tions with the optional 500 sheet feeder installed Specifies the default tray to use as the paper source for copies If you do not have Tray 2 installed optional only for Phaser 6121MFP N and D printer configurations this setting will not be available Original Doc Type Specifies the type of content being copied from the original document e Mixed Fine Mixed Text with images photos e Photo Fine Photo Photos only e Text Fine Text Text only Lighten Darken Specifies how light or dark the resulting copied image should be also called copy density Collate Default Phaser 6121MFP N and D printer configurations only Specifies whether copy sorting is on or off Sides Default Phaser 6121MFP N and D printer configurations only e Off Double sided copying is off e Long Edge Flip Copied pages are printed so that they flip over along the long edge of the paper e Short Edge Flip Copied pages are printed so that they flip over along the short edge of the paper Phaser 6121MFP Multifunction Printer 147 User Guide Control Panel Menus Menu Item Function Preset Units Specifies the unit of measurement used when setting paper and copy sizes Phaser 6121MFP S printer e Inch configuration only The Preset e Metric Units setting for r Phaser 6121MFP N and D Note The printer uses metric units for the Clone Copy mode printer configurations is located regardless of t
235. ton As you press each button the contrast changes so you can see what each setting will look like 4 Press OK Setting the Control Panel Speaker Volume Note This setting only applies to Phaser 6121MFP N and D printer configurations The speaker volume controls how loud the button touch sound and alerts sounds are To set the control panel speaker volume 1 On the printer control panel press the Back Menu button to enter the System Menu then press the Down Arrow button to go to General Setup and then press the OK button 2 Arrow down to Speaker Volume and press OK 3 Select the desired speaker volume from Off to loudest setting Off Low2 Low1 Low High 4 Press OK Setting the Printer s Default Mode This setting controls the default mode the printer sets to each time the printer is turned on To set the printer s default mode 1 On the printer control panel press the Back Menu button to enter the System Menu then press the Down Arrow button to go to General Setup and then press the OK button 2 Arrow down to Initial Mode and press OK 3 Select the desired mode e Copy e Scan e Fax Phaser 6121MFP N or D printer configurations only 4 Press OK Phaser 6121MFP Multifunction Printer 27 User Guide Features More Information The following links provide more information about your printer and its capabilities Information Source Installation Guide Packaged with printer Quick Use Guide
236. trol Panel These instructions are for creating a new Group Dial entry and adding existing Speed Dial numbers to it To create a Group Dial entry from the printer control panel 1 On the left side of the printer control panel press the Address Book button 2 At Add Edit Entry press the OK button 3 At New Entry press OK Phaser 6121MFP Multifunction Printer 131 User Guide Faxing 10 Arrow down to Group Dial and then use the keypad to enter an available entry number 01 through 20 Do one of the following e If the entry number is already taken the menu will display Not Available If this happens try the next consecutive number e If the entry number you have entered is available the menu will read 00 Available Press OK At Name use the keypad to enter the name for this group For information on entering names and fax numbers see Using the Control Panel Keypad on page 132 Use the Forward Arrow button or the 0 button on the keypad to add spaces where needed Arrow down to Address Type and press OK Select Phone Number and then press OK To add existing Speed Dial entries to your new Group Dial entry in the Speed Dial line use the keypad buttons to enter the first Speed Dial entry you want to add and then press OK Press OK again to confirm the Speed Dial entry and then at Add press OK again Repeat step 9 to add additional Speed Dial entries to this Group Dial entry When finished leave the A
237. ttings 35 setting the language 35 Phaser 6121MFP S initial setup at the printer control panel 35 installing drivers for Macintosh 43 installing drivers for Windows 41 setting the language 35 Poster Copy mode 87 power consumption specifications 211 power cord connecting 34 power cord safety 10 Power Saver Mode 26 144 power specifications 211 preset units 147 154 printable area 57 printer choosing location for 33 cleaning 160 connecting 34 moving 175 printer calibration 174 printer clearance requirements 33 34 printer Configuration page 37 printer configurations 24 printer connection type 30 printer control panel layout 25 printer disposal 227 printer driver options Macintosh 65 66 printer driver options Windows 64 printer drivers installing for Macintosh 43 installing for Windows network 38 installing for Windows USB 40 printer fax number 50 printer features 17 standard 23 printer information pages 28 printer installation and setup overview 30 printer internal components 22 printer IP address 36 assigning fixed static 37 finding 37 printer location 33 printer location safety guidelines 12 printer measurement units 147 154 printer media path 195 printer options 24 printer parts 18 printer performance specifications 212 printer problems 2 sided printing 187 power 184 print quality 189 printer recycling 227 printer safety requirements 9 printer serial number
238. u have email service and a USB connection to your printer you can scan to a folder on your computer and then attach the scan to an email message Scanning Methods You can initiate scanning from the printer control panel from the Scan Dashboard utility on your computer or from an application on your computer Depending on your scan destination and type of connection to the printer you will need to do some additional setup before you can begin scanning Scanning methods and any required setup for each are listed below Scanning from the Control Panel From the printer control panel you can e Scan to email network connection required First you need to configure the email server in CentreWare IS For information see Configuring the SMTP Email Server for Scanning to Email on page 48 Next you need to add email addresses You can add email addresses to the printer s address book from CentreWare IS For information on setting up email addresses see Adding Email Addresses to the Address Book on page 108 Note CentreWare IS is a Web interface that allows you to manage configure and monitor your printer using your computer s Web browser For more information see CentreWare Internet Services on page 46 e Scan using Push To Scan Windows only This feature enables you to scan from the printer control panel Start buttons to a specific destination on your computer using scan settings you configure in the Scan Dashboard utility See
239. uld not be correct one accessed Invalid Toner An unapproved toner cartridge is Install a correct Xerox toner cartridge Change CMYK toner installed xxx cover open The indicated cover door is open Close the indicated cover or door RISEN COMET The imaging unit is not installed Install the imaging unit An imaging unit incompatible with Replace the imaging unit with a correct the printer is installed one xxx is disabled The TCP IP FTP SMTP or SMB Enable the TCP IP FTP SMTP or SMB settings are disabled settings in the Connection Setup menu of the System Menu xxx is not supported Clone copying cannot be performed The maximum possible size for Clone with the specified paper size copying is A4 Specify a paper size of A4 or smaller xxx server error The file cannot be saved on the Check the status of the indicated server indicated server Service Messages Message Reason Action Error reason An error has been detected with the Follow the instructions use the Down Code xxxx item indicated xxxx in the service Arrow button to see the instructions in message the printer control panel menu If the problem persists contact Technical Support Phaser 6121MFP Multifunction Printer 183 User Guide Troubleshooting Problems with the Printer This section includes e General Printer Problems on page 184 e 2 Sided Printing Problems on page 187 e Printer Management Problem
240. up recipients The Fax Activity report provides information about completed fax jobs The Fax Pending report provides a list of faxes waiting to be sent For a list of fax reports see the Print Fax Reports section in the table Fax Menu Main on page 152 To enable fax reports 1 OTE LN On the printer control panel press the Fax button Press the Down Arrow button to go to Fax Default Setup and then press the OK button Arrow down to Report Setup and then press OK To enable the Fax Activity Report at Activity Report press OK and then arrow to On and press OK To enable the Fax Send Report arrow down to Send Report press OK and then select one of the following e On The report will print after each transmission and will include communication errors e On Error The report will print after a transmission only when an error occurs e Off The report will not print Press OK To enable the Fax Receive Report arrow down to Receive Report press OK and then select one of the following e On The report will print after each fax received e On Error The report will print after a reception only if there are reception errors e Off The report will not print Press OK 136 Phaser 6121MFP Multifunction Printer User Guide Faxing Printing Fax Reports For a list of fax reports you can print see the Print Fax Reports section in the table Fax Menu Main on page 152 To print a fax report 1 On the print
241. up Dial entry number you can search for it a At the Speed Dial Group Dial prompt press OK and then arrow up to Search and press OK again b At the Search menu enter the first letter of the entry name and then press OK Note If you are entering more than the first letter in the name you will need to match the case used in the name for example first letter capital second lowercase etc c After the printer finishes searching and displays a list of entries select the desired entry and press OK d At Finish press OK Phaser 6121MFP Multifunction Printer 95 User Guide Scanning Scanning to a USB Flash Drive Note These instructions can be used for all printer configurations To scan a document to a USB flash drive 1 wr wWwnN Position the document to be scanned on the document glass or in the auto document feeder as shown in Loading Documents for Scanning on page 92 Note If you are scanning a two sided document use the document glass instead of the auto document feeder because you will not be prompted to turn the page over if you use the auto document feeder Plug the USB flash drive into the USB port on the front of the printer On the printer control panel press the Scan button Select the desired scan settings See Adjusting Scanning Options on page 105 Press the desired Start button Start Color for color Start B amp W for monochrome The printer scans the document If you are scanning from the do
242. up section select the group to which you want to add this entry Phaser 6121MFP Multifunction Printer 111 User Guide Scanning Adding FTP Entries to the Address Book This section includes Adding FTP Server Destinations from CenterWare IS on page 112 Adding FTP Server Destinations from the MCC on page 113 Notes e Scanning to an FTP server requires that your printer and computer be connected to an active network e You cannot add FTP destinations from the printer control panel Use CentreWare IS Adding FTP Server Destinations from CenterWare IS Both Windows and Macintosh users can set up FTP scan destinations from CentreWare IS 1 Open your computer s Web browser and type your printer s IP address into the address field If you do not know your printer s IP address see Finding Your Printer s IP Address on page 37 Click the Login button on the CentreWare IS page A password is not required Click the Fax Email tab The Speed Dial List page displays banks of speed dial entry fields Speed dial entries 221 through 250 are for FTP server locations In the Speed Dial Index Scan to Server section click the linked number range 221 250 At the first available empty entry click Create In the Server Information section add the following e Name of the FTP folder e FTP Server Address e Directory if the folder is located in a sub directory of the FTP server s root folder In the Scan Settings section c
243. ure the continued safe operation of your printer Ozone Release During print operation a small quantity of ozone is released This amount is not large enough to harm anyone adversely However be sure the room where the printer is being used has adequate ventilation especially if you are printing a high volume of materials or if the printer is being used continuously over a long period Printer Location Do not block or cover the slots or openings on the printer These openings are provided for ventilation and to prevent overheating of the printer Place the printer in a dust free area where there is adequate space for operation and servicing See Choosing a Location for the Printer on page 33 Do not store or operate the printer in an extremely hot cold or humid environment For optimum performance environmental specifications see Environmental Specifications on page 210 Place the printer on a level solid non vibrating surface with adequate strength to hold the weight of the printer The base printer weight without any packaging materials is approximately 21kg 46 lb Do not place the printer near a heat source Do not place the printer in direct sunlight to avoid exposure to light sensitive components Do not place the printer where it is directly exposed to the cold air flow from an air conditioning unit Operational Guidelines 12 Do not remove the paper source tray that you selected in either the printer driver or
244. uter e USB device Sends the scan to a USB flash drive attached to the printer e FTP Sends the scan to an FTP server address Phaser 6121MFP N or D printer configuration with network connection required Press OK 106 Phaser 6121MFP Multifunction Printer User Guide Scanning Selecting Scan Settings for a Single Job To temporarily change a scan setting when emailing the scanned image 1 2 3 On the printer control panel press the Scan button Select the scan destination and then press the OK button Press the Down Arrow button to move through the menu settings Select a setting to change and then press OK Change the selected setting as desired and then press OK Note For a list of setting options see Scan Menu Main on page 149 Press the desired Start button to begin the scan Phaser 6121MFP Multifunction Printer 107 User Guide Scanning Adding Email Addresses to the Address Book This section includes e Adding Email Addresses from the Control Panel on page 108 e Adding Email Addresses to a Group from the Control Panel on page 108 e Adding Email Addresses from CentreWare IS on page 109 e Adding Email Addresses to a Group from CentreWare IS on page 109 e Adding Email Addresses from the MCC on page 110 e Adding Email Addresses to a Group from the MCC on page 110 The printer can store email addresses and FTP server destinations in its address book You can add entries to the address book using t
245. vidual PSTNs provided in different countries the approval does not of itself give an unconditional assurance of successful operation on every PSTN network terminal point In the event of a problem you should contact your authorized local dealer in the first instance This product has been tested to and is compliant with ES 203 021 1 2 3 a specification for terminal equipment for use on analogue switched telephone networks in the European Economic Area This product provides an user adjustable setting of the country code Refer to the customer documentation for this procedure Country codes should be set prior to connecting this product to the network Note Although this product can use either loop disconnect pulse or DTMF tone signaling it is recommended that it is set to use DTMF signaling DTMF signaling provides reliable and faster call setup Modification of this product connection to external control software or to external control apparatus not authorized by Xerox will invalidate its certification South Africa Note For South African customers when making external calls from a PBX the access digit should be followed by a pause dialing character P before dialing the external number For example 9P1234567890 Phaser 6121MFP Multifunction Printer 223 User Guide Regulatory Information New Zealand Telecom Warning Notice 1 10 The grant of a Telepermit for any item of terminal equipment indicates only that Tele
246. ving the printer 175 N network setup for printer 36 non printable areas 57 O operating system requirements 38 operational safety 12 operational safety guidelines 12 ordering supplies 171 original document type selecting when copying 78 selecting when scanning 106 ozone release safety 12 p page count report 173 page margins 58 paper creating custom sizes 73 damaging to the printer 54 loading guidelines 59 loading in paper trays 59 setting type 62 supported types 52 56 unacceptable 54 usable in auto document feeder 56 usable in duplex unit 57 usable in paper Tray 1 56 usable in the 500 sheet feeder 57 paper jams 194 clearing 196 clearing at the 500 sheet feeder 201 clearing at the auto document feeder 200 clearing at the duplex unit 202 clearing at the fuser 196 clearing at Tray 1 199 preventing 194 paper sizes creating custom 73 setting for trays 62 paper storage guidelines 55 paper trays loading paper in 59 61 234 Phaser 6121MFP Multifunction Printer User Guide selecting settings for 62 paper types 52 selecting for paper trays 62 paper usage guidelines 53 pauses inserting in fax numbers 137 Phaser 6121MFP PC FAX driver installing 39 42 using 119 Phaser 6121MFP N or D initial setup at the printer control panel 35 installing drivers for Macintosh 43 installing drivers for Windows network 38 installing drivers for Windows USB 40 selecting regional fax se
247. xisting media in the tray Slide the media guides apart to provide space for the card stock Load no more than 50 sheets in the tray fewer if you are using thick stock Slide the media guides so they rest lightly against the edges of the card stock Reinstall the dust cover on the tray In the application you are using to print from open the Print dialog and select your Phaser 6121MFP printer In the printer dialog box click the Properties button or equivalent to access the printer driver properties Phaser 6121MFP Multifunction Printer 71 User Guide Printing 8 Click the Basic tab From the Paper Source drop down list select Tray 1 Multipurpose From the Paper Type drop down list select either Thin cardstock or Thick cardstock as applicable for supported card stock weights see the section Paper Type Weight in the table Paper Tray 1 Multi purpose on page 56 9 Select any other settings that apply such as whether to print in monochrome or color then click OK 10 In the Print dialog click OK to begin printing 72 Phaser 6121MFP Multifunction Printer User Guide Printing Printing Custom Sizes This section includes e Defining Custom Paper Sizes on page 73 e Printing on Custom size Paper on page 74 You can create edit and delete custom size paper for your printer from the printer s driver settings on your computer The custom size must be within the maximum and minimum size ranges for your printer
248. y information see Power Cord on page 10 USB connections only If the Found New Hardware Wizard appears on your computer screen after you plug in the printer click the Cancel button Go to Initial Setup at the Control Panel on page 35 Phaser 6121MFP Multifunction Printer User Guide Installation and Setup Initial Setup at the Control Panel This section includes e Configuring the Phaser 6121MFP S on page 35 e Configuring the Phaser 6121MFP N or D on page 35 e Accessing the General Setup Menu on page 36 e Assigning the Printer s Network Address on page 36 The first time you turn the printer on the Initial Setup menu on the printer control panel prompts you to select your language If you have a Phaser 6121MFP N or D printer configuration you will also be prompted to configure regional fax settings Configuring the Phaser 6121MFP S Note These instructions are for setting up the Phaser 6121MFP S printer configuration If you are not sure what type of printer configuration you have see What Type of Printer Do I Have on page 30 To configure the Phaser 6121MFP S 1 After the printer is turned on for the first time you are prompted to select the language On the printer control panel use the Down Arrow button to select your language and then press the OK button 2 Use the keypad buttons to enter the date and the time in the format shown in the menu 3 Press OK 4 Select the units of measurement you want the pr
249. y need to be replaced and that the printer laser lens needs to be cleaned 5 Press OK The test pages print 178 Phaser 6121MFP Multifunction Printer User Guide Troubleshooting Control Panel Messages This section includes e Status Messages on page 179 e Error Messages on page 179 e Service Messages on page 183 The printer uses control panel messages to indicate printer status errors and to provide instructions Status Messages Message Condition No message nothing is displayed The printer is in Energy Save or Sleep mode Accepted The settings you selected were applied Data Receiving The printer is receiving data PC Scan Cancel The scan job was canceled from the scan driver Please Wait Color calibration is being performed or the printer is busy Print Waiting The printer is waiting to print Printing The printer is printing Searching The printer is searching data such as entries in the address book Scanning The printer is scanning the document Warming Up The printer is warming up Error Messages Message Reason Action Address is too long The email address retrieved from The printer cannot handle addresses the LDAP server exceeds 64 longer than 64 characters Use a shorter characters address Unable to connect A connection with the specified Verify the settings specified in the xxx Server server could not be established Network Setup and Email Setup menu
250. you get burned immediately cool the skin under cold water then seek professional medical attention 6121 194 5 Remove any misfed media If a media misfeed occurs near the fuser pull out the media from below the fuser as shown in the picture below left 6121 192 6121 197 Note If the media cannot be removed from below the fuser carefully raise the fuser cover and then remove the media from above the fuser as illustrated above right 198 Phaser 6121MFP Multifunction Printer User Guide Troubleshooting 6 After removing the paper return the fuser separator levers to their original positions 6121 200 6115 203 7 Slowly insert the imaging unit vertically and then push it slightly down toward you to finish reinstalling the unit 8 Close the printer top Clearing Jams at Tray 1 1 Remove the dust cover from Tray 1 2 Carefully pull out the misfed paper 6121 198 Note If the paper cannot be removed instead of pulling on it with extra force clear the misfeed from the inside of the printer using the procedure described in Clearing Jams at the Fuser Inside the Printer on page 196 3 Reattach the dust cover on Tray 1 4 Press the Start button to continue printing Phaser 6121MFP Multifunction Printer 199 User Guide Troubleshooting Clearing Jams at the Auto Document Feeder 1 Open the auto document feeder feed cover and remove any paper in the auto document feeder tray 6121 109 2
251. you removed the duplex unit and attachment if you do not have the 500 sheet feeder reattach it See the Install Duplex Unit instruction sheet that came packaged with the printer Fold out Tray 1 add paper and replace the dust cover 3 Reconnect the printer to the cables and power cord 4 Plugin and turn on the printer See also Installation Guide that came packaged with the printer Tutorials and other documentation available at www xerox com office 6121MFPdocs 176 Phaser 6121MFP Multifunction Printer User Guide Troubleshooting This chapter includes e Troubleshooting Overview on page 178 e Control Panel Messages on page 179 e Problems with the Printer on page 184 e Print Quality Problems on page 189 e Paper Jams on page 194 e Problems with Faxing on page 203 e Help Resources on page 208 See also Troubleshooting videos at www xerox com office 6121MFPdocs Phaser 6121MFP Multifunction Printer 177 User Guide Troubleshooting Troubleshooting Overview This section includes e Printing the Configuration Page on page 178 e Printing Printer Test Pages on page 178 The printer has internal pages that you can print to view information about your printer s configuration settings and toner status Printing the Configuration Page The Configuration page provides information about your printer such as e General information such as the serial number Energy Save mode tray settings etc e Printer defaults e Netw
252. ype 1 2 3 78 On the printer control panel press the Copy button Press the Down Arrow button to go to Original and then press the OK button Arrow down to the desired mode e Mixed Factory default For copying documents containing both text and photographs such as magazines and brochures e Fine Mixed Same as Mixed but for higher resolution e Photo For copying photographs e Fine Photo Same as Photo but for higher resolution e Text For copying a document containing all or mostly text e Fine Text Same as Text but for higher resolution Press OK Phaser 6121MFP Multifunction Printer User Guide Copying Selecting Color or Black and White Copies If the original document has color you can create copies in color or in black and white or grayscale 1 Select the desired copy options 2 Do one of the following e Press the Start Color button for color copies e Press the Start B amp W button for monochrome copies Colors in the original are converted to shades of gray Reducing or Enlarging the Image You can reduce the image down to 50 of its original size or enlarge it up to 200 of its original size You can select from a preset scale zoom ratio or you can use the buttons on the keypad to enter a custom one Note The setting default is 100 To reduce or enlarge the image 1 On the printer control panel press the Copy button 2 Press the Down Arrow button to go to Scale and then press the

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