CyberPower PP800SW uninterruptible power supply (UPS)
Contents
1. end user referred to as the Initial Customer receives an express limited warranty referred to as the Limited Warranty for the PP800 PP1100 PP1500T purchased from CyberPower referred to as the Product The Limited Warranty is for the Product itself The terms of the Limited Warranty are explained below Power Control Guarantee CyberPower also provides the Initial Customer with protection in the event that the Product is not free from defects in materials and workmanship and certain equipment connected to the Product is damaged the Power Control Guarantee The Power Control Guarantee protects the Initial Customer for damage to equipment plugged into the Product The terms of the Power Control Guarantee are explained below The Limited Warranty and the Power Control Guarantee are subject to the terms set forth below Additionally State or Provincial law may adjust the terms of the Limited Warranty or the Power Control Guarantee or the State or Province may impose additional obligations or additional implied warranties To the extent necessary to comply with those laws the terms of the Limited Warranty and the Power Control Guarantee should be read to adjust to those requirements only to the extent necessary to comply with such local law If you are an Initial Customer you are asked to read the following terms and conditions carefully before using the Product By using the Product you consent to be bound by and become a party to the Limi2. the Limited Warranty and Power Control Guarantee CyberPower excludes any liability for personal injury under the Limited Warranty and Power Control Guarantee CyberPower excludes any liability for direct indirect special incidental or consequential damages whether for damage to or loss of property EXCEPT FOR AND ONLY FOR the specific limited agreement of CYBERPOWER to provide certain warranty benefits regarding Connected Equipment under the CYBERPOWER Power Control Guarantee loss of profits business interruption loss of information or data This exclusion applies even though damage or loss is caused by negligence or other fault NOTE Some States or Provinces do not allow the exclusion or limitation of incidental or consequential damages so the above limitation may not apply to you DO NOT USE FOR HIGH RISK ACTIVITIES CyberPower does not sell the Products for use in high risk activities The Product is not designed or intended for use in hazardous environments requiring fail safe performance including the operation of nuclear facilities aircraft navigation or communication systems air traffic control weapons systems life support or for use in any circumstance in which the failure of the Product could lead directly to death personal injury or severe physical or property damage or that would affect operation or safety of life support device collectively High Risk Activities CyberPower expressly disclaims any express or implied wa
3. to 29 under nominal Max buck 12 of input voltage for output regulation while input voltage is from 8 to 25 over nominal Max boost 14 of input voltage for Set on output regulation while input voltage is from 6 to 17 under nominal Utility Failure The UPS is providing battery Set Two Beeps powerto the Battery Power Supplied outlets a oc ff T Bc Utility Failure The UPS is providing battery Rapid power The rapid beeps indicate the Beeps battery will run out of charge within a few minutes Overload Turn the UPS off and unplug at least one piece of equipment from the UPS Wait 5 beeps seconds reset the circuit breaker and On Off On Off On Off restart the UPS Overload Turn the UPS off and unplug at least one piece of On Off On Off On Off Long Beep equipment from the UPS Wait 5 seconds reset the circuit breaker and restart the UPS LIMITED WARRANTY AND POWER CONTROL GUARANTEE Two beeps or rapid In purchasing PP800 PP1100 PP1500T in the United States or Canada the original end user receives a Limited Warranty and CyberPower s Power Control Guarantee from Cyber Power Systems USA Inc for ease of reading referred to as CyberPower The Limited Warranty and the Power Control Guarantee are intended to be the original end user s exclusive rights and remedies The Limited Warranty and the Power Control Guarantee are separate although they are related Limited Warranty The original
4. Serial USB Port to PC TM This port allows connection and communication from the DB 9 serial or USB port on the computer to the UPS unit The amp UPS communicates its status to the PowerPanel Plus software This interface is also compatible with the UPS service provided by Windows 98 Windows ME Windows NT Windows 2000 Windows XP Windows Server 2003 and Mac OS 10X Professional Tower U PS i NOTE Only one of these two ports can be used as communication and control of the UPS unit at one time PP800 PP1100 PP1500T User Manual K01 P1K5010 Ethernet RJ 45 Network Protection Ports iO 4 SAFETY WARNINGS Es These ports are the protection for your computer network device SAVE THESE INSTRUCTIONS This manual contains important safety instructions Please read and follow all instructions carefully during installation and operation of the unit Read this manual thoroughly before attempting to unpack install or operate your UPS This equipment can be operated by any individuals with no previous training BATTERY REPLACEMENT AND STORAGE The socket outlet shall be installed near the equipment and easily accessible During the installation of this equipment it should be assured that the sum of the leakage currents of the UPS and the connected loads does not exceed 3 5mA Attention hazardous through electric shock Also with disconnection of this unit from the mains hazardous voltage still may be accessible throu
5. attery remains uncharged for an extended period of time it may suffer permanent loss of capacity the calculations below Note The below equation only calculates the maximum amount of VA that the equipment can use not what is typically used by the equipment at any one time Users should expect usage requirements to be approximately 60 of below value TROUBLE SHOOTING TO ESTIMATE POWER REQUIREMENTS 1 Watts W x 2 0 VA or Amps A x 120 VA 2 Add the totals up for all pieces of equipment and multiply this total by 0 6 to calculate actual requirements There are many factors that can Batteries are not fully charged Recharge the battery by leaving the UPS plugged in affect the amount of power that your computer system will require The total load that you will be placing on the battery powered outlets The i ie not perform should not exceed 80 of the unit s capacity espero TANNINS Battery is slightly worn out Contact CyberPower Systems at tech cyberpowersystems com HARDWARE INSTALLATION GUIDE The on off switch is designed to Turn the UPS off prevent damage by rapidly Wait 10 seconds and then turn the UPS on 1 Connect the equipment to your UPS outlets Items such as copiers laser printers vacuums space turning it off and on heaters paper shredders or other large electrical devices should not be connected to the UPS a o Please assure that the total loads of your equipments must be less than the maximum total power The UPS w
6. f Initial Customer s Connected Equipment shall be the lesser of the amount determined under Clause 1 or 2 below reduced by any amounts described in Clause 3 below 1 The fair market value of the Connected Equipment as established by the lower of a the average price the same or similar items are being sold for on E bay b the price list of Orion Blue Book on the date of occurrence or if such price list is no longer published a published or announced price list reasonably selected by CyberPower or c the lowest price the same or similar items can be purchased for in the United States or 2 The aggregate ceiling amount for all Connected Equipment CyberPower PP800 150 000 00 PP1100 175 000 00 PP1500T 300 000 00 3 The amount s of all payment you have or are entitled to receive from insurance other warranties extended warranties or from other sources or persons for the Connected Equipment or damage to such equipment so that CyberPower s maximum liability shall be reduced to reflect all such other payments or sources of recovery If CyberPower replaces the connected equipment or pays to the Initial Customer the Agreed Damage Amount the Initial Customer shall transfer all item s to CyberPower without warranty by the Initial Customer but free of lien or other interest CONDITIONS COMMON TO THE LIMITED WARRANTY AND THE POWER CONTROL GUARANTEE The Limited Warranty and the Power Control Guarantee are the only and the exclusive e
7. gh supply from battery The battery supply should be therefore disconnected in the plus and minus pole at the quick connectors of the battery when maintenance or service work inside the UPS is necessary Do not dispose of batteries in a fire the battery may explode Do not open or mutilate the battery or batteries released electrolyte is harmful to the skin and eyes Contact your dealer or call the number in this manual for information on battery replacement Read and follow the IMPORTANT SAFETY INSTRUCTIONS before servicing the battery Service the battery under the supervision of personnel knowledgeable of batteries and their precautions Keep unauthorized personnel away from batteries CAUTION Use only the specified type of battery See your dealer for replacement batteries CAUTION The battery may present the risk of electrical shock Do not dispose of batteries in a fire as it may explode Follow all local ordinances regarding proper disposal of batteries INSTALLING YOUR UPS SYSTEM CAUTION Do not open or mutilate the batteries Release electrolyte is harmful to the skin and eyes and may be toxic CAUTION A battery can present a high risk of short circuit current and electric shock Take the following precautions before replacing the battery UNPACKING 1 Remove all watches rings or other metal objects 2 Only use tools with insulated handles Inspect the UPS upon receipt The box should contain the following 3 DO NOT lay tools or ot
8. her metal parts on top of battery or any battery terminals UPS Unit x 1 PowerPanel Plus Software Disk x 1 Serial Interface Cable DB 9 x 1 USB Device Cable x 1 Telephone Cable x 1 User 4 Wear rubber gloves and boots Manual x 1 PowerPanel Plus Software User Manual x1 5 Determine if the battery is inadvertently grounded If inadvertently grounded remove source of ground CONTACT WITH A GROUNDED BATTERY CAN RESULT IN ELECTRICAL SHOCK The likelinood of such shock will be reduced if such grounds are removed during HOW TO DETERMINE THE POWER REQUIREMENTS OF YOUR EQUIPMENT installation and maintenance applicable to a UPS and a remote battery supply not having a grounded circuit 1 Insure that the equipment plugged into the battery power supplied outlets does not exceed the UPS unit s rated capacity B00VA 550W for STORAGE PP800 1100VA 700W for PP1100 1500VA 1000W for PP1500T If rated unit capacities are exceeded an overload condition may occur First turn off your UPS and disconnect its power cord from the wall outlet Disconnect all cables connected to the UPS to avoid battery drain To and cause the UPS unit to shut down or the circuit breaker to trip store your UPS for an extended period cover it and store with the battery fully charged Recharge the battery every three months to insure 2 If the power requirements of your equipment are listed in units other than Volt Amps VA convert Watts W or Amps A into VA by doing battery life If the b
9. ients surges or spikes on standard telephone equipment lines or Base 10 100T Ethernet lines that are properly installed and connected a Power Disturbance and y is directly plugged into and properly connected to a CyberPower Product in its original condition which is properly operated when a Power Disturbance passes through the CyberPower Product and y 1 exhausts the protection capacity of the CyberPower Product or y 2 damages the CyberPower Product This provision sets out the only liability of any character of CyberPower for direct indirect special consequential and or incidental damages under our Limited Warranty applies only to Connected Equipment and all such Liability is limited to the Agreed Damage Amount Making a Power Control Guarantee Claim To make a Warranty claim for damage to Connected Equipment under the Power Control Guarantee you must do the following 1 Complete and return the CyberPower Warranty card or provide reasonable proof of purchase for example a sales receipt that establishes you as the original end user consumer purchaser of the Product 2 Call CyberPower at 952 403 9500 or 877 297 6937 toll free write to CyberPower at 5555 12th Ave East Suite 110 Shakopee MN 55379 or e mail CyberPower at claims cyberpowersystems com within ten 10 days of the date of the event for which you wish to make a claim for warranty service 3 When you contact CyberPower identify the Product the Purchase Date and
10. ill not turn on load of your UPS Ho i lt n 2 Connect your UPS power cord into a two pole three wire grounding receptacle only Please avoid Hs E E using extension cords and adapter plugs To maintain optimal battery charge leave the UPS nunnN m fek 4 3 Press the UPS power button to turn it on The Power On indicator will be illuminated in Green i Ta 4 Install your optional software and accessories To use the software simply connect the enclosed serial interface cable to the serial port on the UPS and an open serial port on the computer Outlets do not provide power to equipment Batteries are discharged Allow the unit to recharge for at least 4 hours Unit has been damaged by a Contact CyberPower Systems at tech cyberpowersystems com surge or spike FRONT PANEL DESCRIPTION The serial cable is not Connect the serial cable to the UPS unit and an open serial port on the back Power Switch connected of the computer You must use the cable that came with the unit i Check the back of the computer for an additional serial port Move the Press the ON OFF button to turn the UPS on or off PowerPanel Plus is gate a SONNE EIBONe cable to this port inactive all icons are gray DOF The unit is not providing batter Shutdown your computer and turn the UPS off Wait 10 seconds and turn the power Y UPS back on This should reset the unit Power On Indicator The serial cable is not the cable You must use the cable tha
11. lluminated m ae f m Network Protection RJ45 One In One Out rae continuously it indicates that the UPS is compensating MAX 12 for a high utility voltage O Physical BUCK Total of UPS Receptacles 7 NEMA 5 15R Maximum Dimensions 30 9cm 14 1cm 18 4cm REAR PANEL DESCRIPTION Weight Kg 12 8 15 5 Battery Backup and Surge Protection Outlets Battery al rer ome i Sealed Maintenance Free Lead Acid Battery 12V 8AHx2 12V 10AHx2 12V 10AHx2 I The UPS provides 4 battery powered and surge protected outlets for connected equipment to insure temporar a i se TE e Hot Swappable Battery pik uninterrupted operation during a power failure and against surges and spikes pE Typical Recharge Time 7 Daia ol Warning Diagnostics oid badtar Power On Using Battery Boost Buck Oo P eli lag a L amp p Audible Alarms On Battery Low Battery Overload Surge Protection Outlets o Operating Temperature 32 F to 95 F 0 C to 35 C caa Operating Relative Humidity 0 to 95 NON CONDENSING p K R The UPS provides 3 surge protected only outlets for connected equipments against surges and spikes sE PowerPanel Plus Software Galea o0 balea a at SNMP HTTP Network Optional DEFINITIONS FOR ILLUMINATED LED INDICATORS o O l BUCK Circuit Breaker Alarm Off Off n Off Off Condition Max boost 30 of input voltage for output regulation while input voltage is from 18
12. m within ten 10 days of the event for which you want to make a claim 3 When you contact CyberPower identify the Product the Purchase Date and request Return Materials Authorization RMA information from CyberPower 4 Pack and ship the Product to CyberPower as instructed in your RMA Show the RMA code on the shipping label or include it with the Product You MUST prepay all shipping costs and you are responsible for packaging and shipment CyberPower will inspect and examine the Product within ten 10 days of receipt If the Product is not as warranted CyberPower will repair or replace the Product and return it to you at CyberPower s expense or if CyberPower is unable to or decides not to repair or replace the Product if defective within a reasonable time CyberPower will refund to you the full purchase price you paid for the Product purchase receipt showing price paid is required POWER CONTROL GUARANTEE If you are the Initial Purchaser and the Product is still covered by the Limited Warranty the Power Control Guarantee provides protection for damage to equipment connected to the Product Connected Equipment subject to certain terms and limitations The Power Control Guarantee is not first dollar coverage CyberPower s obligation is reduced by any amounts that Initial Customer is entitled to recover from other sources regarding the Connected Equipment including insurance other warranty or extended warranty coverage whethe
13. o properly wired and grounded outlets including compliance with electrical and safety codes of the most current electrical code ANS NFPA 70 without the use of any adapters extension cords of other connectors 2 Has provided a suitable and proper environment for use and installation of the Product and Connected Equipment 3 Has properly installed and operated the CyberPower Product and Connected equipment 4 Has operated the Product at all times within the limitations on the Product s VA capacity as stated in this User Manual CyberPower Does Not Cover or Undertake Any Liability in Any Event for Any of the Following 1 Loss of or damage to data records or software or the restoration of data or records or the reinstallation of software 2 Damage from causes other than AC Power Line Transients spikes or Surges on properly installed grounded and code compliant 120 volt power lines in the United States and Canada transients surges or spikes on standard telephone land lines PBX telephone equipment lines or Ethernet lines when properly installed and connected 3 Damage from any circumstance described as excluded above with respect to the product 4 Damages from fire flood wind rain rising water leakage or breakage of plumbing abuse misuse or alteration of either the product or the Connected Equipment Exclusion of Consequential and Other Damages The sole and exclusive remedies of the Initial Customer are those provided by
14. r or not the Initial Customer makes a claim for recovery including but not limited to a claim under any applicable insurance other warranty or extended warranty The Limited Warranty does not cover Connected Equipment but as is explained below to be covered under the Power Control Guarantee the Connected Equipment must have been damaged due to a failure of the Product The Connected Equipment must have been damaged due to a defect in materials or workmanship of the Product In the event of damage to the Connected Equipment your exclusive remedy and CyberPower s sole obligations are as follows for Connected Equipment If a the Product purchased and owned by you is defective in material or workmanship b the Limited Warranty requirements have been met except that the three year limitation of the Limited Warranty does not limit the Power Control Guarantee which is for the lifetime of the Product and c none of the limitations or exclusions on warranty coverage apply or than the three year limit CyberPower will as CyberPower elects as permitted by law repair replace or pay the Agreed Damage Amount defined below for the item s of your electronic equipment directly and properly connected to the product the Connected Equipment if that Connected Equipment is x damaged by AC power line transients spikes or surges on properly installed grounded and code compliant 120 volt power lines in the United States and Canada or by trans
15. rranty of fitness for High Risk Activities CyberPower does not authorize use of any of its products use in any High Risk Activities ANY SUCH USE IS IMPROPER AND IS A MISUSE OF A CYBERPOWER PRODUCTS The Limited Warranty and the Power Control Guarantee are governed by the laws of the United States and the State of Minnesota without reference to conflict of law principles The application of the United Nations Convention of Contracts for the International Sale of Goods is expressly excluded Contact Information CyberPower s address is 5555 12th Ave East Suite 110 Shakopee MN 55379 and its phone number is 952 403 9500 or 877 297 6937 toll free CyberPower is the warrantor under this Limited Warranty You may also contact CyberPower on the Internet at www cyberpowersystems com
16. se apply to the Product NOTE Some States and Provinces do not allow limitations on how long an implied warranty lasts so the above limitation may not apply to you To be covered you must still be the owner of the Product at the time of the failure that results in the claim made under this Limited Warranty Exclusive Remedies Under Limited Warranty Your exclusive remedy and CyberPower s sole obligations are as follows for the Product If a the CyberPower Product you purchased and still own is defective in material or workmanship under this Limited Warranty or any applicable warranty imposed by law and b all Limited Warranty requirements have been met CyberPower will repair or replace the Product if it proves to be defective in material or workmanship during the Warranty Period Making a Limited Warranty Claim To make a Limited Warranty claim on a Product you must do the following 1 Complete and return the CyberPower Warranty Registration Card or provide reasonable proof of purchase for example a sales receipt that establishes you as the Initial Customer the original end user consumer purchaser of the Product and prove that the Product was purchased within three 3 years of the event for which you want to make a claim for warranty service 2 Call CyberPower at 952 403 9500 or 877 297 6937 toll free write to CyberPower at 5555 12th Ave East Suite 110 Shakopee MN 55379 or e mail CyberPower at claims cyberpowersystems co
17. t was included with the unit for the software and that was provided with the unit the unit to be able to communicate V This LED is illuminated when the utility condition is normal and the UPS outlets are providing clean power free of surges and spikes TECHNICAL SPECIFICATIONS Model S O PP1100 PP1500T Capacity VA 1100VA 1500VA Using Battery Indicator Capacity Watts 700W 1000W Com Circuit breaker is tripped due to Turn the UPS off and unplug at least one piece of equipment Wait 10 overload seconds reset the circuit breaker and then turn the UPS on This illuminates during utility failure indicating that the battery is supplying power to the battery power supplied outlets impul O Input Voltage Range 85Vac 150Vac USING BATTERY Frequency Range 50 60 Hz 3Hz Boost Indicator Output 7 This LED indicates that the UPS is operating in automatic voltage regulation mode When this indicator is flashing On Battery Output Voltage Pure Sine Wave at 120Vac 7 O illuminated continuously it indicates that the UPS is compensating MAX 14 30 for a low utility voltage On Battery Output Frequency 4753H ior OM nominal 5763H ior soHznomihal BOOST Overload Protection On Utility Circuit Breaker On Battery Internal Current Limiting Surge Protection and Filtering Buck Indicator Lightning Surge Protection This LED indicates that the UPS is operating in automatic voltage regulation mode When this indicator is i
18. ted Warranty and Power Control Guarantee If you do not agree to the terms and conditions of the Limited Warranty and Power Control Guarantee you should return the Product for a full refund prior to using it REGISTRATION CyberPower requests that you complete and return the Warranty Registration Card enclosed with the Product or register the Product at its website www cyberpowersystems com to establish that you are the Initial Customer of the Product and therefore entitled coverage under the Limited Warranty and the Power Control Guarantee Registration is not required for Limited Warranty coverage but note if you do not complete a registration card you will be required to provide proof of purchase as described below to have the benefits of this Limited Warranty LIMITED WARRANTY CyberPower warrants to you the Initial Purchaser that the Product will be free from defects in material and workmanship for three years from the date of original purchase subject to the terms of this Limited Warranty This Limited Warranty gives you specific rights and you may have other rights which vary from State to State or Province to Province Any Implied Warranty of Merchantability or for Fitness for a Particular Purpose if applicable to the Product is limited in duration to the period of ownership by the Initial Customer This provision shall NOT create any Implied Warranty or Merchantability or of Fitness for a Particular Purpose that would not otherwi
19. the item s of Connected Equipment Have information on all applicable insurance or other resources of recovery payment that are available to the Initial Customer and the name of the power utility supplier for the location of the Connected Equipment and Request a Return Materials Authorization RMA 4 Pack and ship the product to CyberPower and if requested the item s of Connected Equipment a repair cost estimate for the damage to the Connected Equipment and all claim forms that CyberPower provides to you Show the RMA number on the shipping label or include it with the product Initial Customer shall prepay all shipping costs must pay the cost of the repair estimate and is responsible for packaging and shipment CyberPower s Duties CyberPower will inspect and examine the Product and the item s of Connected Equipment or at CyberPower s election your written statement and repair cost estimate for those item s You must return the product for inspection If the damage to Connected Equipment is covered by the Power Control Guarantee CyberPower will in addition to Limited Warranty remedies for the CyberPower Product itself repair or pay the costs of repair or replace the Connected Equipment or at the option of CyberPower as permitted by law pay to the Initial Customer the Agreed Damage Amount up to the aggregate limits stated below for all item s of Initial Customer s Connected Equipment The Agreed Damage Amount for all items o
20. xpress warranty of CyberPower with respect to the Product This exclusion of other express warranties applies to written and oral express warranties LIMITATION THE LIMITED WARRANTY AND THE POWER CONTROL GUARANTEE DO NOT COVER The Limited Warranty and the Power Control Guarantee are intended to exclusive rights and remedies and replace any other rights to the extent allowed by law 1 As to the CyberPower Product the limited warranty does not cover or apply to misuse modification operation or storage outside environmental limits for the Products in transit in shipment or in storage damage or deterioration improper operation or maintenance or use with items or equipment not designed or intended for use with the product 2 As to Connected Equipment the Power Control Guarantee covers only damage within the specific terms of the Power Control Guarantee to Connected Equipment and only up to the applicable aggregate ceiling amount 3 The Power Control Guarantee does not cover damage to Connected Equipment or apply if the Product has been operated in a failure mode or not in compliance with CyberPower operating instructions and manuals or if the Connected Equipment has been operated in a failure mode or not in compliance with the instructions and manuals of its manufacturer vendor The Limited Warranty and the Power Control Guarantee Do Not Apply Unless The Initial Customer 1 Has properly connected the Product and the Connected Equipment t
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