LaCie Rugged eSATA 500 Gb
Contents
1. http www lacie com de contact LaCie Japan Contact us at http www lacie com jp contact LaCie Norway Contact us at http www lacie com no contact LaCie Sweden Contact us at http www lacie com se contact LaCie United Kingdom Contact us at http www lacie com uk contact LaCie USA Contact us at http www lacie com contact LaCie Rugged Hard Disk Desicn ev Net POULTON User Manual 6 Warranty Information LaCie warrants your drive against any defect in material and work manship under normal use for the period designated on your war ranty certificate In the event this product is found to be defective within the warranty period LaCie will at its option repair or replace the defective drive This warranty is void if The drive was operated stored in abnormal use or mainte nance conditions drive is repaired modified or altered unless such repair modification or alteration is expressly authorized in writing by LaCie The drive was subjected to abuse neglect lightning strike electrical fault improper packaging or accident The drive was installed improperly The serial number of the drive is defaced or missing The broken part is a replacement part such as a pickup tray etc The tamper seal on the drive casing is broken LaCie and its suppliers accept no liability for any loss of data during the use of this device or for any of the problems2. General Mac users Click on the Apple icon in the finder bar and select About This Mac Select More Info Ap ple System Profiler will launch and will list your internal and external peripherals Windows users Right click My Computer and select Properties gt Hardware Contacting Customer Support page 25 LaCie Rugged Hard Disk DesicN ev Net POULTON User Manual 5 1 LaCie Technical Support Contacts LaCie Asia Singapore and Hong Kong Contact us at http www lacie com asia contact LaCie Belgium Contact us at http www lacie com be contact Francais LaCie Denmark Contact us at http www lacie com dk contact LaCie France Contact us at http www lacie com fr contact LaCie Italy Contact us at http www lacie com it contact LaCie Netherlands Contact us at http www lacie com nl contact LaCie Spain Contact us at http www lacie com es contact LaCie Switzerland Contact us at http www lacie com chfr contact Francais LaCie Ireland Contact us at http www lacie com ie contact LaCie International Contact us at http www lacie com intl contact Contacting Customer Support page 26 LaCie Australia Contact us at http www lacie com au contact LaCie Canada Contact us at http www lacie com caen contact English LaCie Finland Contact us at http www lacie com fi contact LaCie Germany Contact us at
3. Users CAUTION Following these steps will erase everything from the hard disk If you have information that you want to protect or con tinue to use back up this information before performing these steps 1 Select Utilities from the Go menu in Finder 2 Open Disk Utility 3 In the disk list on the left side of the Disk Utility window find the disk corresponding to your LaCie hard disk For each disk there is a listing for the drive controller and one for each volume on the disk Select the listing for the controller ex 153 4 GB HDT72251 in Fig 20 4 Select the Partition tab Fig 21 5 From the Volume Scheme menu choose the number of parti tions you want to divide the drive into 16 maximum You can adjust the size of each partition using the slide bar between the partitions in the Volume Scheme area 6 In the Volume Information section enter a name for each volume partition and choose the volume format Mac OS Ex tended Mac OS Standard UNIX File System or MS DOS TECHNICAL NOTE To share a volume with Windows users select MS DOS FAT32 format IMPORTANT INFO Apple recommends that unless you have a specific reason to use the UNIX File System UFS you should use the Mac OS Extended format because it provides a more familiar experience to Macintosh users 7 Click Partition Click Partition again to close the alert message and continue 8 Mac Disk Utility will format and pa
4. Windows 2000 Windows Millennium Edi tion Windows XP and Windows Vista are registered trademarks of Microsoft Corpo ration Other trademarks mentioned in this manual are the property of their respective owners Changes The material in this document is for infor mation only and subject to change without notice While reasonable efforts have been made in the preparation of this document to assure its accuracy LaCie assumes no liability resulting from errors or omissions in this document or from the use of the in formation contained herein LaCie reserves the right to make changes or revisions in the product design or the product manual without reservation and without obligation to notify any person of such revisions and changes Canada Compliance Statement This Class A digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations FCC Statement Rugged Hard Disk NOTE This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential instal lation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interfer ence to radio communications However there is no guarantee that interference will not occur in a
5. all storage devices connected to your computer appears in the pane on the right 3 Find the disk corresponding to your LaCie hard disk Right click on the Unallocated volume in the disk allocation bar and se lect New Partition from the right click options menu Fig 16 The New Partition Wizard opens continued on next page Optional Formatting and Partitioning page 17 Open Explore Search Map Network Drive Disconnect Network Drive Create Shortcut Delete Rename Properties ome DI Computer Managermert Local T Capacty Free Space Free Tolerance Overhead Sten 18 6268 1454068 w 01290 0120 7929 TS MH LaCie Rugged Hard Disk Desicn ev Net POULTON User Manual On the Welcome to the New Partition Wizard screen click Next Fig 17 Select Primary Partition and click Next If you would like to create more than one partition on the disk enter the size of the first partition in the Partition size in MB field Otherwise leave the default values and click Next Choose a drive letter to assign to the drive Click Next Select Format this partition with the following settings and En ter a name for the volume as you d like it to appear on your computer Select Perform a quick format Click Next See Fig 18 Review your settings and click Finish to begin the formatting proc
6. caused as a result LaCie will not under any circumstances be liable for direct special or consequential damages such as but not limited to damage or loss of property or equipment loss of profits or revenues cost of replacement goods or expense or inconvenience caused by service interruptions Any loss corruption or destruction of data while using a LaCie drive is the sole responsibility of the user and under no circumstances will LaCie be held liable for the recovery or restoration of this data Under no circumstances will any person be entitled to any sum greater than the purchase price paid for the drive Warranty Information page 27 To obtain warranty service call LaCie Technical Support You will be asked to provide your LaCie product s serial number and you may be asked to furnish proof of purchase to confirm that the drive is still under warranty All drives returned to LaCie must be securely packaged in their origi nal box and shipped with postage prepaid IMPORTANT INFO Register online for free technical support www lacie com register
7. click on the Devices and Volumes tab If your device is not listed recheck the cables and try the other trouble shooting tips listed here Contact LaCie Technical Support for help In order to operate FireWire 800 devices under Windows 2000 the Ser vice Pack 4 update must be installed This is a free download offered on Microsoft s website Disconnect any other USB eSATA or FireWire devices and see if the drive s performance increases LaCie Rugged Hard Disk Desicn ev Net POULTON Troubleshooting User Manual Problem The drive is not running noticeably faster when connected via Hi Speed USB 2 0 The drive turns and off when you turn your computer on and off USB and FireWire connec tions page 24 Question Solution Is the drive connected to a If your drive is connected to a USB port or hub this is normal A Hi Speed USB port on your computer or USB 2 0 device can only operate at Hi Speed USB 2 0 performance levels to a USB hub when it is connected directly to a Hi Speed USB 2 0 port or hub Other wise the Hi Speed USB 2 0 device will operate at the slower USB transfer rates Is the drive connected to a Hi Check to see that the Hi Speed USB 2 0 drivers for both your host bus Speed USB 2 0 port on your adapter and device have been installed correctly If in doubt uninstall the computer drivers and re install them Does your computer or oper See section 1 2 Minimum System Requirements ating system suppo
8. faster when connected via Hi Speed USB 2 0 Question Are there other USB eSATA or FireWire devices connected to the same port or hub Is the drive connected to a USB port on your computer or to a USB hub Is the drive connected to a Hi Speed USB 2 0 port on your computer Does your computer or oper ating system support Hi Speed USB 2 02 Troubleshooting page 22 Solution Disconnect any other USB eSATA or FireWire devices and see if the drive s performance increases If your drive is connected to a USB port or hub this is normal A Hi Speed USB 2 0 device can only operate at Hi Speed USB 2 0 performance levels when it is connected directly to a Hi Speed USB 2 0 port or hub Other wise the Hi Speed USB 2 0 device will operate at the slower USB transfer rates Check to see that the Hi Speed USB 2 0 drivers for both your host bus adapter and device have been installed correctly If in doubt uninstall the drivers and re install them See section 1 2 Minimum System Requirements LaCie Rugged Hard Disk Desicn ev Net POULTON User Manual 4 2 Windows Troubleshooting Problem The drive is not recog nized by the computer FireWire 800 does not work under Windows 2000 The drive is working slowly Question Is there an icon for the drive in My Computer Does your computer s con figuration meet the minimum system requirements for use with this drive Is the drive receiving sufficient
9. figuration meet the minimum system requirements for use with this drive Did you follow the correct installation steps for the spe cific interface and operating system Are both ends of the FireWire eSATA or USB cables firmly attached Is the drive receiving sufficient power Is there a conflict with other device drivers or extensions Has the drive been formatted Does your computer s operat ing system support the file system Did you get an Error 50 message while copying to a FAT 32 volume Did you get an error message telling you that the drive has been disconnected when coming out of sleep mode Are you having problems get ting your FireWire device to be recognized Troubleshooting page 21 Solution There should be an icon for the LaCie drive on the desktop If the drive does not appear follow the rest of the Troubleshooting tips to isolate the problem See section 1 2 Minimum System Requirements for more information Review the installation steps in section 2 1 STEP 1 Connecting the Inter face Cable and section 2 2 STEP 2 Launching LaCie Setup Assistant Check both ends of the FireWire eSATA or USB cables and make sure that they are fully seated in their respective ports Try disconnecting the cables waiting 10 seconds and then reconnecting them If the drive is still not recognized restart your computer and try again If the drive is connected to your computer via USB and does n
10. particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try and correct the interference by one or more of the following measures Reorient or relocate the receiving an tenna Increase the separation between the equipment and receiver Connect the equipment into an outlet circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Modifications to this product not authorized by LaCie could void the FCC amp Industry Canada regulations and negate your au thority to operate the product Foreword page 2 Manufacturer s Declaration for CE Certification We LaCie solemnly declare that this prod uct conforms to the following European standards Class EN60950 EN55022 EN55024 With reference to the following condi tions 73 23 EEC Low Voltage Directive 89 336 EEC EMC Directive This symbol on the product or on its packaging indicates that this product must not be dis ENENENS posed of with your other house hold waste Instead it is your responsibility to dispose of your waste equipment by handing it over to a designed collection point for the recycling of waste electrical and electronic equipment The separate collection and recycling of your waste equipment at the time of disposal wil
11. the File System Format eene rennen enne 14 3 2 Formatting for Windows Users sesto de ep qas eee Mna tede 15 3 2 1 Formatting from FAT32 MS DOS to 5 15 3 2 2 Formatting from HFS Apple File System to 5 2 2 2 2 2 2 17 3 3 Formatting for Mac Users 2 2 2 22 19 4 Troubleshooting 1er rr 20 4 1 Troubleshooting RE 21 4 22 Windows Troubleshooting 23 5 Contacting Customer Support 4 44 4 4 1 4 4 25 5 1 LaCie Technical Support Contacts decise per qure m repete 26 6 Warranty Information 27 LaCie Rugged Hard Disk Desicn ev Net POULTON User Manual Copyrights Copyright 2008 LaCie All rights re served No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means electronic mechanical photocopying re cording or otherwise without the prior writ ten consent of LaCie Trademarks Apple Mac and Macintosh are regis tered trademarks of Apple Computer Inc Microsoft Windows 98 Windows 98 SE
12. LaCie Rugged Hard Disk Desicn sy Net POULTON Table of Contents User Manual page 1 Table of Contents 1 M 4 MEIST 5 1 2 Minimum System Requilements lt lt vods ecce ro Enero thee IR bn E ERES Re RR ME LEER pa REN RE ER LA Lada Mid 6 12221 Windows Us rs ree a eee ree pede rete be vedete nte deseen 6 122525 Mae sels eere too 6 13 Rugged Hard Disk RR EU 7 1 4 Gables and Connectors eer ec iei et eg UR P UHR tenes 8 1 4 1 USB Gables and peser pte ee ray dete rte bep sedere pev eR 8 1 4 2 Power eSATA Cables and Connectors 2 2 22 2 2 0 000200000005000022000000 enne nennen 8 2 Getting Connecled EE LAYER REPRE NEUVE a REFER 9 221 STEP 1 Connecting the Interface Cable ce e tee e MR RR Qa SR PERCHE 10 2 2 STEP 2 Launching LaCie Assistant pete 11 2 3 Disconnecting Your LaCie Hard aee epe He a EG RNC eR e Reda 12 2 4 Switching Interfaces cie ice m cot P Ee RERO Ce e FORET E Dt PE ve e ee 12 3 Optional Formatting and 13 3 1 Finding
13. XP or Windows Vista Maximum single file size is 4GB LaCie Rugged Hard Disk Desicn ev Nei POULTON User Manual 3 1 Finding the File System Format You may need to know the current file system format of your LaCie hard disk if You want to reformat your LaCie hard disk The current file system format may determine the process you ll use to refor mat it The LaCie hard disk does not appear to mount on your com puter In this case the file system format may prevent your operating system from recognizing the LaCie hard disk ex If you connect a hard disk formatted in HFS to a Windows computer Windows Users 1 Right click My Computer and select Manage from the right click options menu The Computer Management window opens Select Disk Management under Storage you may have to expand the Storage list to see the Disk Management option Information about all storage devices connected to your computer appears in the right hand pane 3 Find the disk corresponding to your LaCie hard disk NOTE Disk 0 is your computer s internal hard disk If other storage devices are connected to your computer refer to the disk information in the upper pane to determine which disk is your LaCie hard disk 4 The File System column in the upper pane lists the file system of each disk Disks are listed as NTFS FAT32 or blank if the file system format is not recognizes such as if it is HFS Optional Form
14. ata Compatible with both Macintosh and PC computers this model can be con nected via either the eSATA or Hi Speed USB 2 0 interfaces The Rugged is ideally suited for a wide range of high end high traffic environments including Digital content creation Professional data exchange Video on the go The LaCie Rugged sports a tough metal and rubber case which along with its shock resistant design allows you to take it almost anywhere Click a topic Getting Connected Optional Formatting and Partitioning Troubleshooting LaCie Rugged Hard Disk Desicn ev Net POULTON User Manual 1 1 Box Content Your box contains the LaCie hard disk and the items listed below 1 LaCie Rugged All Terrain Hard Disk 2 USB cable 3 USB eSATA combo cable 4 USB power cable 5 Quick Install Guide NOTE The User Manual and software utilities are pre loaded on the drive IMPORTANT INFO Please save your packaging In the event that the drive should need to be repaired or serviced it must be returned in its original packaging Introduction page 5 LaCie Rugged Hard Disk Desicn sy Net POULTON User Manual 1 2 Minimum System Requirements 1 2 1 Windows Users Windows XP Windows Vista and Windows 7 128MB RAM 512MB recommended Minimum 60 MB free disk space Available USB 2 0 eSATA or Power eSATA port 1 2 2 Mac Users Mac OS X 10 4 or later 128MB RAM 512MB recomm
15. atting and Partitioning page 14 Mac Users Select Utilities from the Go menu in Finder Open Disk Utility In the disk list on the left side of the Disk Utility window find the disk corresponding to your LaCie hard disk Each disk has two listings Select the lower indented disk name Refer to the Format line of the information area at the bottom of the Disk Utility window LaCie Rugged Hard Disk Desicn ev Net POULTON User Manual 3 2 Formatting for Windows Users Before you start connect the drive to the computer and follow the steps in section 3 1 to find the file system format of your LaCie hard disk f your disk is formatted as FAT32 volume proceed to sec tion 3 2 1 Formatting from FAT32 MS DOS to NTFS If your disk is formatted as an HFS volume or unrecognized in Windows click here or proceed to section 3 2 2 Format ting from 5 Apple File System to NTFS 3 2 1 Formatting from FAT32 MS DOS to NTFS Follow these steps if you used LaCie Setup Assistant to create an exchange volume on your LaCie hard disk for data sharing between Windows and Mac computers or if you reformatted your LaCie hard disk as a FAT32 MS DOS volume on a Mac CAUTION Following these steps will erase everything from the hard disk If you have information that you want to protect or con tinue to use back up this information before performing these steps 1 Right click My Com
16. ction Fig 08 eSATA amp USB Power Connection LaCie Rugged Hard Disk Desicn Nei PourroN Getting Connected User Manual page 11 2 2 STEP 2 Launching LaCie Setup Assistant Before using your drive LaCie Setup Assistant software must be launched to format it It will Optimize your drive according to your needs Copy the manual and utilities onto your LaCie hard disk IMPORTANT INFO LaCie recommends that you copy the user manual and utilities onto your computer s internal hard disk or other medium when setup is complete To launch LaCie Setup Assistant Windows users double click on the LaCie drive icon in My Com puter Mac users double click on the LaCie Setup Assistant icon which will appear on your desktop IMPORTANT INFO If you do not launch LaCie Setup Assistant or if you quit LaCie Setup Assistant after formatting has begun your drive will not be ready to use and will require manual formatting The user manual and utilities will not be available on your drive and will have to be downloaded from the LaCie website www lacie com TECHNICAL NOTE The LaCie Setup Assistant does not prevent you from using your computer s native disk utility program to format or partition your LaCie drive Simply follow the Setup Assistant through completion then use your computer s native disk utility Disk Manage ment for Windows or Disk Utility for Mac to reformat your drive See section 3 Opti
17. d disk If you detect a problem see the Troubleshooting section in this manual CAUTION A shielded type power cord is required in order to meet FCC emission limits and also to prevent interference to the nearby radio and television reception It is essential that only the supplied power cord be used IMPORTANT INFO Any loss corruption or destruction of data while using a LaCie drive is the sole responsibility of the user and under no circumstances will LaCie be held liable for the recovery or restoration of this data To help prevent the loss of your data LaCie highly recommends that you keep TWO copies of your data one copy on your external hard disk for instance and a second copy either on your internal hard disk another external hard disk or some other form of removable storage me dia LaCie offers a complete line of CD and DVD drives If you would like more informa tion on backup please refer to our website IMPORTANT INFO 1GB 1 000 000 000 bytes 1 1 000 000 000 000 bytes Once format ted the actual available storage capacity varies depending on operating environ ment typically 5 1096 less Foreword page 3 LaCie Rugged Hard Disk Desicn ev Net POULTON Introduction User Manual page 4 1 Introduction Your new LaCie Rugged All Terrain Hard Disk combines portability with high transfer rates through eSATA convenience and a gener ous storage capacity to help you manage your d
18. ecessary power to operate your LaCie hard disk the included USB power cable connects to an available USB port on your computer Fig O4 1 4 2 Power eSATA Cables and Connectors Your LaCie Hard Disk uses the latest in SATA technology allowing interface or bus transfer rates of up to Gbits s SATA technology was originally developed to serve as an internal interface delivering improved performance to internal connections Soon after eSATA or external SATA was developed allowing for the use of shielded cables outside the PC This hard disk features a Power eSATA interface which when con nected to a Power eSATA port on your laptop will allow your drive to be bus powered which means it won t need a supplementary power supply If your computer only has a regular eSATA por you should additionally connect the included USB power cable which will provide enough electricity to run the drive eSATA Cables Your LaCie drive is shipped with one Power eSATA cable which can be connected to a regular eSATA or Power eSATA port Fig 05 Introduction page 8 o MEER af viv s E LaCie Rugged Hard Disk DesicN ev Nei POULTON User Manual 2 Getting Connected Installing the LaCie Rugged hard disk is easy for all users regardless of operating system thanks to LaCie Setup Assistant Install your drive in two easy steps 2 1 STEP 1 Connecting the Interface Cable 2 2 STEP 2 Launc
19. ended Minimum 60 MB free disk space Available USB 2 0 eSATA or Power eSATA port Introduction page 6 LaCie Rugged Hard Disk Desicn Ne POULTON User Manual Introduction page 7 1 3 Views of the Rugged Hard Disk Rear View 1 eSATA port 2 USB port 3 USB power cable port Exploded View Your LaCie Rugged All Terrain Hard Disk is equipped with an ex ternal rubber bumper which encases the aluminum body to protect against drops 36 in 91 4 cm or less and other impacts Fig 02 Inside the casing internal anti shock bumpers provide and extra measure of protection Fig 01 Fig 02 LaCie Rugged Hard Disk Desicn ev Net POULTON User Manual 1 4 Cables and Connectors 1 4 1 USB Cables and Connectors USB is a serial input output technology for connecting peripheral devices to a computer or to each other Hi Speed USB 2 0 is the latest implementation of this standard and it provides the necessary bandwidth and data transfer rates to support high speed devices such as hard disks CD DVD drives and digital cameras USB Cable Your LaCie hard disk is shipped with a Hi Speed USB 2 0 cable to ensure maximum data transfer performance when connected to a Hi Speed USB 2 0 por Fig 03 The cable will also work when connected to a USB 1 1 port but drive performance will be limited to USB 1 1 transfer rates USB Power Cable In the event that the USB bus on your computer does not provide the n
20. ess During the formatting process the status of the disk changes to Formatting a in the Computer Management window When Formatting is complete the status changes to Healthy b See Fig 19 New Partition Wizard Optional Formatting and Partitioning page 18 Welcome to the New Partition Wizard This wizard helps you create a partition on a basic disk basic disk is a physical disk that contains primary partitions extended partitions and logical drives You can use any version of Windows or MS DOS to gain access to partitions on basic disks To continue click Next Format Partition To store data on this partition you must format it first Choose whether you want to format this partition and if so what settings you want to use Do not format this partition Format this partition with the following settings File system NTFS Allocation unit size Default Volume label New Volume C Enable file and folder compression Sisko Basic 18 62 GB 18 62 GB NTFS Online Healthy System Disk 1 Basic New Volume E 153 38 GB 153 38 GB Online Formatting c 18 62 GB 18 62 GB NTFS Healthy System Disk 1 Basic 153 39 GB Online DVD D No Media LaCie Rugged Hard Disk Desicn sy Nei POULTON User Manual 3 3 Formatting for Mac
21. hing LaCie Setup Assistant IMPORTANT INFO Do not connect more than one interface cable at a time To switch interfaces follow the steps in section 2 4 Switching Interfaces IMPORTANT INFO Please follow the setup steps in the order they are given to ensure that the LaCie Rugged s volume mounts correctly on your computer Getting Connected page 9 LaCie Rugged Hard Disk Desicn Nei PourroN Getting Connected User Manual page 10 2 1 STEP 1 Connecting the Interface Cable 1 Connect either the USB or eSATA interface cable USB connection If the USB bus on your computer does not provide the necessary power to operate your LaCie Rugged disconnect the USB cable connect the USB power cable to your computer and to the Rugged and then reconnect the USB cable See section 1 4 1 USB Cables and Connectors for more in formation Fig 06 USB Connection eSATA connection If your computer has a Power eSATA port the drive will be bus powered through this connection Fig 07 Otherwise additionally connect the USB power ca ble to the drive and to your computer Fig 08 See section 1 4 2 Power eSATA Cables and Connectors for more information 2 After a few seconds the drive will mount in My Computer Win dows or on your desktop Mac NOTE As an alternative to using the USB power cable you can purchase an A C power adapter from the LaCie website Fig 07 Power eSATA Conne
22. ing User Manual page 20 4 Troubleshooting If your LaCie hard disk is not working correctly please re fer to the following troubleshooting topics to determine the source of the problem If you have gone through all of the top ics and your drive still does not work properly please check the FAQs that are regularly published on our website www lacie com One of these FAQs may provide an answer to your specific question You can also visit the downloads page where the most recent software updates will be available If you need further assistance please contact your LaCie reseller or LaCie Customer Support see section 5 Contacting Customer Sup port for details Manual Updates LaCie strives to give you the most up to date comprehensive user manuals available on the market It is our goal to provide you with a friendly easy to use format that will help you quickly install and utilize the many functions of your new device If your user manual does not reflect the configuration of the product you purchased please check our website for the most current ver sion of the user manual www lacie com LaCie Rugged Hard Disk DesicN ev Net POULTON User Manual 4 1 Mac Troubleshooting Problem The drive is not recog nized by the computer The drive is not recog nized by the computer Error messages under Mac OS 10 x Question Does an icon for the drive ap pear on the desktop Does your computer s con
23. l help to conserve natural resources and en sure that it is recycled in a manner that pro tects human health and the environment For more information about where you can drop off your waste equipment for recy cling please contact your local city office your household waste disposal service or the shop where you purchased the product CAUTION A shielded type power cord is required in order to meet FCC emission limits and also to prevent interference to the nearby radio and television reception It is essential that only the supplied power cord be used LaCie Rugged Hard Disk Desicn ev Nei POULTON User Manual Health and Safety Precautions Only qualified persons are autho rized to carry out maintenance on this device Read this User Manual carefully and follow the correct procedure when setting up the device Do not open a disk drive or attempt to disassemble or modify it Never in sert any metallic object into the drive to avoid any risk of electrical shock fire short circuiting or dangerous emissions The disk drive shipped with your LaCie Rugged Hard disk contains no user serviceable parts If it appears to be malfunction ing have it inspected by a qualified LaCie Technical Support representa tive Never expose your device to rain or use it near water or in damp or wet conditions Never place objects con taining liquids on the LaCie Rugged Hard disk as they may spill into its opening
24. m a quick format Fig 13 File system NTFS the oth ti t their default val li ae Leave the other options at their default values and click ns Default a 5 Click OK in the format warning dialog During the formatting Process the status of the disk changes to Formatting in the Perform a quick format L Enable file and folder compression Computer Management window When Formatting is complete the status changes to Healthy See Fig 14 18 62 GB NTFS Healthy System Basic 153 olume GB c 18 62 GB NTFS Healthy System LACIE E 153 39 GB NTFS Fig 14 LaCie Rugged Hard Disk Desicn ev Net POULTON User Manual 3 2 2 Formatting from HFS Apple File System to NTFS Follow the steps in this section if you used LaCie Setup Assistant to format your drive for use with a Mac or if you reformatted your LaCie hard disk as an HFS volume on a Mac CAUTION Following these steps will erase everything from the hard disk If you have information that you want to protect or con tinue to use back up this information before performing these steps 1 Right click My Computer and select Manage Fig 15 The Computer Management window opens 2 Select Disk Management under Storage you may have to expand the Storage list to see the Disk Management option See Fig 16 Information about
25. onal Formatting and Partitioning for more information LaCie Rugged Hard Disk Desicn Nei PourroN Getting Connected User Manual page 12 2 3 Disconnecting Your LaCie Hard Disk eSATA and USB external devices feature plug amp play connectivity which means that your drive can be connected and disconnected 1 16 PM while the computer is running To prevent failures however it is important to follow these steps when disconnecting your LaCie hard disk Windows Users Fig 09 Windows Users From the System Tray located in the lower right hand side of your screen click the Eject icon a small green arrow over a hardware image Fig 09 message will appear listing the devices the Eject icon controls it should say Safely remove Click on the LaCie hard disk in this prompt This message will appear Safe to Remove Hardware or simi lar It is now safe to disconnect the device Fig 10 Mac Users Mac Users Drag the hard drive icon to the trash Fig 10 The icon pictured below is a generic USB device icon Your drive may be repre sented by an icon that looks like the drive itself When the icon disappears from the desktop the drive can be disconnected 2 4 Switching Interfaces Always unmount or safely disconnect your LaCie hard disk before switching interfaces See section 2 3 Disconnecting Your LaCie Hard Disk for proper disconnection procedures When the hard di
26. ot appear to mount the drive may not be receiving enough power from the USB bus on your computer Try connecting the USB power sharing cable as described in section 1 4 1 USB Cables and Connectors Contact LaCie Technical Support for help If you do not launch LaCie Setup Assistant or if you quit LaCie Setup Assis tant after formatting has begun your drive will not be ready to use and will require manual formatting Please see sections 3 Optional Formatting and Partitioning and section 3 1 Finding the File System Format Check your computer s documentation and see sections 3 1 Finding the File System Format and 3 Optional Formatting and Partitioning When copying files or folders from Mac OS 10 x to a FAT 32 volume certain characters cannot be copied These characters include but are not limited to lt gt Check your files and folders to ensure that these types of characters are not being used Simply ignore this message The drive will remount to the desktop LaCie drives conserve power by spinning down when you set your computer to sleep mode and when the computer is woken from sleep it does not give the drive enough time to spin up from its sleep mode If you are having problems with your FireWire connection under Mac OS 10 2 x upgrade to the latest Mac OS version LaCie Rugged Hard Disk Desicn ev Net POULTON User Manual Problem The drive is working slowly The drive is not running noticeably
27. power Did you follow the correct installation steps for the spe cific interface and operating system Are both ends of the FireWire eSATA or USB cables firmly attached Have the USB eSATA or FireWire drivers been installed correctly and enabled Is there a conflict with other device drivers or extensions Have you installed the Win dows 2000 Service Pack 42 Are there other USB eSATA or FireWire devices connected to the same port or hub Troubleshooting page 23 Solution Go into My Computer and look for an icon and drive letter assigned to the LaCie drive If the drive does not appear follow the rest of the Trouble shooting tips to isolate the problem See section 1 2 Minimum System Requirements for more information If the drive is connected to your computer via USB and does not appear to mount the drive may not be receiving enough power from the USB bus on your computer Try connecting the USB power sharing cable as described in section 1 4 1 USB Cables and Connectors Review the installation steps in sections 2 1 STEP 1 Connecting the Inter face Cable and 2 2 STEP 2 Launching LaCie Setup Assistant Check both ends of the FireWire eSATA or USB cables and make sure that they are fully seated in their respective ports Try disconnecting the cables waiting 10 seconds and then reconnecting them If the drive is still not recognized restart your computer and try again Open Apple System Profiler and
28. puter and select Manage Fig 11 The Computer Management window opens 2 Select Disk Management under Storage you may have to expand the Storage list to see the Disk Management option See Fig 12 Information about all storage devices connected to your computer appears in the pane on the right 3 Find the disk corresponding to your LaCie hard disk Right click in the disk allocation bar of the FAT32 MS DOS volume and select Format from the right click options menu Fig 12 Optional Formatting and Partitioning page 15 Open Explore Search Map Network Drive Disconnect Network Drive Create Shortcut Delete Rename E F e Aden Yew Hip e Gia 2 Properties rie system utis capecty Free space Tolerance Overhead TECHNICAL NOTE If you did not create an exchange volume us ing LaCie Setup Assistant there may be only one volume associated with the disk continued on next page Hoste Sytem 185208 145468 78 001290 0012GD 100 No Heati 79 2498 7id60B 73 24 LaCie Rugged Hard Disk Desicn sy Net POULTON Optional Formatting and Partitioning User Manual page 16 4 In the Format window r Format a Enter a name for the disk as you d like it to appear on your computer in the Volume label field Volume label LACIE b Select Perfor
29. rt Hi Speed USB 2 0 This is normal Your drive has an autoswitching power feature which means that if your drive is connected to your computer turning the computer on will automatically turn the drive on Likewise turning the computer off will automatically turn the drive off LaCie Rugged Hard Disk Desicn ev Net POULTON User Manual 5 Contacting Customer Support Before You Contact Technical Support Read the User Manual and review the Troubleshooting section Try to isolate the problem If possible make the drive the only ex ternal device on the CPU and make sure that all of the cables are correctly and firmly attached If you have asked yourself all of the pertinent questions in the trou bleshooting checklist and you still can t get your LaCie drive to work properly contact us via the contacts on the following page Before contacting us make sure that you are in front of your computer and that you have the following information on hand Information 1 LaCie hard disk serial number 3 Macintosh PC model 4 Operating system version 5 Processor speed 6 Computer memory 7 The brands and models of other internal and external peripherals installed on your computer Location Located on a sticker at the back of drive or on the origi nal packaging Mac users Click on the Apple icon in the menu bar and select About This Mac Windows users Right click My Computer and select Properties gt
30. rtition the disk according to your settings and your drive will be ready to use Optional Formatting and Partitioning page 19 HDT72251 6DLAT80 ams o Burn Newlmage Convert Verify Enable Journaling Info Mount First Aid 3 152 7 GB Maxtor 68160 0 ass E Macintosh HD E3 232 9 GB LaCie Group SA The Backu 153 4 GB HDT72251 6D LaCie Exchange Volume Scheme Vo Current Fig 20 HDT72251 6DLAT80 Media 2 urn Convert Verify irnaling Info Eject First Aid Erase Partition RAID Restore Ej 152 7 GB Maxtor 68160M0 m Macintosh HD E3232 9 GB LaCie Group l The Backup Current Name LaCie E1153 4 GB HDT72251 60 Format OS Extendec B Lacie E3 Exchange Volume Scheme Volume Informatio Select the disk you want to partition and choose a volume scheme Click each volume represented in the scheme and specify a volume name format and size Click Partition spit C Delete Options C Revert Partition Disk Description HDT72251 6DLAT80 Media Total Capacity 153 4 GB 164 696 555 520 Bytes Connection Bus USB Write Status Read Write Connection External S M A R T Status Not Supported USB Serial Number 10000E000D3ECED5 Partition Scheme Master Boot Record Fig 21 LaCie Rugged Hard Disk Desicn sy Net POULTON Troubleshoot
31. s Doing so increases the risk of electrical shock short circuiting fire or personal injury Make sure that the computer and LaCie Rugged Hard disk are elec trically grounded If the devices are not grounded there is an increased risk of electrical shock Power re quirements 100 240 V 4A 60 50 Hz Supply voltage fluctuations not exceeding 10 of the nominal transient over voltages according to over voltage category Il General Use Precautions Do not expose the LaCie Rugged Hard disk to temperatures outside the range of 5 C to 35 C 41 F to 86 F or to operational humid ity beyond 5 80 non condensing or non operating humidity beyond 10 90 non condensing Doing so may damage the LaCie Rugged Hard disk or disfigure its casing Avoid placing your LaCie Rugged Hard disk near a source of heat or exposing it to sunlight even through a window Inversely plac ing your LaCie Rugged Hard disk in an environment that is too cold or humid may damage the unit Always unplug the LaCie Rugged Hard disk from the electrical outlet if there is a risk of lightning or if it will be unused for an extended pe riod of time Otherwise there is an increased risk of electrical shock short circuiting or fire Use only the power supply shipped with the device Do not place objects on top of the LaCie Rugged Hard disk or use ex cessive force on it Never use excessive force on your La Cie Rugged Har
32. sk has been safely disconnected reconnect it with the interface of your choice LaCie Rugged Hard Disk Desicn ev Net POULTON User Manual Optional Formatting and Partitioning page 13 3 Optional Formatting and Partitioning The first time you use your LaCie hard disk LaCie Setup As sistant formats your drive according to your needs If your needs change you can reformat your LaCie hard disk to op timize it for use with Windows or Mac or for cross platform use For example if you used LaCie Setup Assistant to format your drive to work with your Mac HFS but now you want to share your hard disk with Windows users you can reformat it to FAT 32 MS DOS for this purpose You may need to format your LaCie hard disk if LaCie Setup As sistant was interrupted or stopped If the hard disk does not appear in My Computer Windows or on the desktop Mac it may not be formatted properly What is Formatting When a disk is formatted the following things occur the operating system erases all of the bookkeeping information on the disk tests the disk to make sure that all of the sectors are reliable marks bad sectors i e those that are scratched and creates internal address tables that it later uses to locate information A hard disk must be formatted before it can be used to store data What is Partitioning You can also divide the hard disk into sections called partitions A partition is a section of the hard disk s
33. storage capacity that is cre ated to contain files and data For instance you could create three partitions on your drive one partition for your office documents one as a backup and one for your multimedia files Or if you will be sharing the drive with another person in your household or of fice you can create a partition for each person who uses the drive Partitioning is optional IMPORTANT INFO Please copy the User Manual and utili ties to your computer before reformatting Reformatting will erase everything from the hard disk If you have other data that you want to protect or continue to use copy this information to your computer before reformatting File System Formats There are three different file system format categories NTFS FAT 32 MS DOS and Mac OS Extended HFS Use the information below to determine which format is best for you Use NTFS if you will be using the drive only with Windows 2000 Win dows XP or Windows Vista performance will generally be greater when compared to FAT 32 This file system is com patible in read only mode with Mac OS X 10 3 and higher Use HFS if you will be using the drive on Macs only performance will generally be greater when compared to FAT 32 This file system is NOT compatible with Windows OS Use FAT 32 MS DOS if you will be using your drive with both Windows and OS X 10 3 or sharing the drive between Windows 2000 and Windows
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