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Ricoh Aficio AP610N

1. so that the paper feed roller can be released 2 TKO DE 6 Wipe the rubber part of the roller with a soft damp cloth Then wipe it with a dry cloth to remove the water bad portant O Do not use chemical cleaner or organic solvent such as thinner or ben zene 7 While sliding the green lock lever to the left T set the paper feed roller to its original position Then return the green lock lever to its origi nal position 2 O Check the green lock lever secures the roller correctly by making sure the new roller rotates smoothly 69 Cleaning the Printer 8 Move the printer to the place where it was placed Carefully slide the pa per tray into the printer until it stops Pee jag fe 1 Important Do not slide the paper tray in with force If you do the front and side guides might move O Follow the same procedure to clean the paper feed roller of the optional pa per feed Unit 66 Cleaning the Printer Cleaning the Registration Roller If the registration roller is dirty a misfeed might occur In this case clean the roll er as follows A WARNING e Be sure to turn off the power and wait for about 30 minutes before cleaning the registration roller Not waiting for the printer to cool down can result in a burn CAUTION Clean the registration roller if dots caused by specks of paper stuck to the roller appear on printed OHP transparencies 1 Turn off the power
2. Replacing the fusing unit 1 Open the rear cover by pushing the two knobs 53 Replacing Consumables and Maintenance Kit 2 Remove the rear cover in a horizontal direction ESE 54 Replacing Consumables and Maintenance Kit 5 Pull out the pins on both sides of the new fusing unit ERER DE 55 Replacing Consumables and Maintenance Kit 8 Insert the rear cover to the inside grooves on both sides of the printer in a horizontal direction 10 Print a configuration page to confirm that the printer works properly f Reference For more information about printing the configuration page see Test Print ing Setup Guide 56 Replacing Consumables and Maintenance Kit Replacing the fusing unit with the duplex unit attached 1 Push down the lever on the right side of the duplex unit and then pull it out until it stops 2 5 Replacing Consumables and Maintenance Kit 4 Pull out the pins on both sides of the new fusing unit ah DE 58 Replacing Consumables and Maintenance Kit 7 Align the power cable with the groove of the left slide of the duplex unit and then insert the duplex unit into back of the printer aligning the rails inside of the printer until it is connected 8 Print a configuration page to confirm that the printer works properly f Reference For more information about printing the configuration page see Test Print ing Setup Guide 59
3. The paper tray selection menu appears 4 Press the 4 or Vv key to select the tray type you want to use and then press the Enter key The following message appears on the display 5 Press the On Line key The initial screen appears 38 Replacing Consumables and Maintenance Kit Replacing the Toner Cartridge A WARNING Do not incinerate spilled toner or used toner Toner dust is flammable and might ignite when exposed to an open flame Disposal should take place at an authorized dealer or an appropriate collection site If you dispose of the used toner cartridges yourself dispose of them according to local regulations Do not store toner used toner or toner containers in a place with an open flame The toner might ignite and cause burns or a fire Keep toner used or unused and the toner cartridge out of reach of chil dren If toner or used toner is inhaled gargle with plenty of water and move into a fresh air environment Consult a doctor if necessary If your skin comes into contact with toner or used toner wash the affected area thoroughly with soap and water If toner or used toner gets into your eyes flush immediately with large amounts of water Consult a doctor if necessary If toner or used toner is swallowed dilute by drinking a large amount of wa ter Consult a doctor if necessary Avoid getting toner on your clothes or skin when removing a paper jam or replacing toner If your skin co
4. 88 Troubleshooting Possible Causes Descriptions and Solutions Output are not delivered Check the paper size settings The size selected with the paper to the selected tray you size dial might be different from the actual paper size Make the cor require rect dial setting See p 16 Loading Paper in Tray 1 and the optional paper feed unit When using the Bypass Tray set the paper size using the control panel see p 25 Loading Paper in the Bypass Tray When you are using a Windows operating system the printer driver settings override those set using the control panel Set the desired output tray using the printer driver See the driver s online Help file The printed image is dif When you use some functions such as enlargement and reduction ferent from the image on the layout of the image might be different from that shown in the the computer computer display It takes too much time to The data is so large or complex that it takes time to process it If the resume printing Data In indicator is blinking the data processing is being done Just wait until it resumes Changing the paper feed direction may sometimes reduce the time to resume printing Set the correct orientation under the PCL Menu with the control panel See Making Printer Settings Using the Control Panel Soft The image is printed in the wrong orientation ware Guide Confirm that the setting of orientation has
5. Feed direction Approx 4 2 mm 0 18 inches Approx 4 2 mm 0 18 inches O The print area may vary depending on the paper size printer language and printer driver settings Envelope 4 Print area Feed direction Approx 4 2 mm 0 18 inches Approx 4 2 mm 0 18 inches 14 Paper and Other Media O The print area may vary depending on the paper size printer language and printer driver settings Paper and Other Media Loading Paper This describes how to load paper into the paper tray and bypass tray A CAUTION e Do not pull out the paper tray forcefully If you do the tray might fall and Cause an injury Loading Paper in Tray 1 and the optional paper feed unit The following example explains loading procedure for the standard paper tray Tray 1 The same procedure can be used for the optional paper feed unit tg Important O Make sure paper is not stacked above the limit mark inside the tray Misfeeds might occur Do not put different types of paper in a single paper tray 1 Up to 500 sheets of paper can be loaded in the paper feed unit This means a maximum of 1 600 sheets can be simultaneously loaded when two addition al paper feed units are installed 1 Lift the paper tray slightly and then pull it out until it stops fF 1 4E 16 Paper and Other Media 3 Load paper into the tray with the print side down ag portant Confirm that the top of
6. Maintenance Guide Read This First A MCHC IN ATS csc ects ots oem aac e EEEE EE E EE a ADEREN 3 How to Read This Manual cccccccesecceseeseeeeeseecnseeenseeeaseeneeonsesenseoesesensesonss 4 Paper and Other Media Paper and Other Media Supported by This Printer cssccsssseessseseseeeees 5 Paper RecommendationS bicccecsiscsecsecacesceseaseaeesesesecssawssweesstueswenesweaxeeterseuerseersesenses 10 Beziet e ON a E N E E E A E T E E E E 10 SONNI FADO ia E E A E ae ee ee 10 Types of Paper and Other Media ccccccccsecceeeseeeeeeeeeseeeeeseaceeseueesseeeessaeeessagees 10 Paper not supported by this printer cccccccceeccceeeeseseeceeeeseeeeeeeseeeseaeessueeeseeeeaes 12 FN FS e tna E E A E E E 13 BO AGEING Papet sisses aaraa Eaa 16 Loading Paper in Tray 1 and the optional paper feed unit 00nnnann0nnnannnnnnennnannne 16 Loading Paper in the Bypass Tray cccccccescceeeeseeeeeeeeseeeeseeeeseeeeseeeeaeesseeesseeeeaes 25 LONO EA IC OCS ates ce cee ta eens einen eemae ce E tata te E E 32 Switching between Paper TrayS ccccsscccccseeeccccsesecccececeeceeeeeceauseeeeseaeeessaueeeessageees 38 Replacing Consumables and Maintenance Kit Replacing the Toner Cartridge cccssscssseeecesseeenseecenseeenneecenseeennseceneesenneess 39 Replacing the Maintenance Kit c scccssssesssseesesseeeeseeeesseeeesseeeesesenseeeeesesenneens 44 Botore FCIAC IAG i cctanaaice
7. 162 g m 14 43 Ib 100 80 g m 20 Ib For other kind of papers see p 25 Loading Paper in the Bypass Tray Paper Feed Unit Tray 2 Tray 3 60 105 60 105 g m 16 28 Ib 16 28 Ib 500 80 g m 20 Ib Envelope Feeder Type 2600 PT a p 32 Loading Envelopes O Check that the top of the stack is not higher than the limit mark inside the tray O The envelope feeder unit requires the installation of the optional paper feed unit Paper size not supported by both side printing The following paper sizes cannot be printed on both sides e Metric version A5D A6D 51 2 x 8 20 Executive 184 x 246 D Com 10 Env 104 8 x 241 3 L C5 Env 162 x229 L C6 Env 114 162 LJ DL Env 110 x 220 LJ Monarch Env 98 4 x 190 5 L Custom Size supported by approximately 182 to 297 mm in width and ap proximately 148 to 432 mm in length e Inch version A5 A6L 51 2 x 81 2 Executive 71 4 x 101 2 L Com 10 Env 4 s x 91 0 LJ C5 Env 6 38 x 9 02 L C6 Env 4 49 x 6 38 LJ DL Env 4 33 x 8 66 LJ Monarch Env 37 g x 71 2 D Custom Size supported by approximately 7 18 11 68 inches in width and approximately 5 83 17 00 inches in length Paper and Other Media Paper Recommendations Loading Paper g Important Do not use ink jet printer paper because it may stick to the fusing unit and cause a paper misfeed O When printing on OHP transparencies that have a print side loa
8. Cleaning the Printer Cautions to Take When Cleaning A WARNING Do not remove any covers or screws other than those specified in this manual Some parts of the machine are at a high voltage and could give you an electric shock Also if the machine has laser systems di rect or indirect reflected eye contact with the laser beam may cause serious eye damage When the machine needs to be checked adjust ed or repaired contact your service representative Do not take apart or attempt any modifications to this machine There is a risk of fire electric shock explosion or loss of sight If the ma chine has laser systems there is a risk of serious eye damage A CAUTION e When removing misfed paper do not touch the fusing unit because it could be very hot Clean the printer periodically to maintain fine printing Dry wipe the exterior with a soft cloth If dry wiping is not enough wipe with a soft wet cloth that is wrung out well If you still cannot remove the stain or grime use a neutral detergent and then wipe over with a well wrung wet cloth dry wipe and let it dry tg Important O To avoid deformation discoloration or cracking do not use volatile chemi cals such as benzine and thinner or spray insecticide on the printer O If there is dust or grime inside the printer wipe with a clean dry cloth You must disconnect the plug from the wall outlet at least once a year Clean away any dust and grime from t
9. Tray Paper Size and then press the Enter key The paper tray selection menu appears 12 Press the 4 or Y key to display the target paper tray and then press the Enter key The paper size selection menu appears 13 Press the 4 or Y key to select the envelope type you want to use Reference For more information about types of envelopes you can select see p 5 Pa per and Other Media Supported by This Printer 14 Press the Enter key to apply the settings Wait for a while After about two seconds the display returns to the menu 15 Press the On Line key 37 Paper and Other Media The initial screen appears Switching between Paper Trays When paper of the same size is loaded in both the standard tray and the paper feed unit option paper will be fed from the standard tray when you start print ing To print on paper loaded in the paper feed unit switch the tray to be used to the paper feed unit using Tray Priority in the Paper Input menu 1 Press the Menu key HonLine Menu oy ro a Job Reset Escape A N a ape hes Form Feed tEnter O a ri GD Power l Error gt Data In Pa ri A The Menu screen appears on the display 2 Press the 4 or Y key to display Paper Input and then press the Enter key The paper selection menu appears 3 Press the 4 or Y key to display Tray Priority and then press the Enter key
10. and then press the Enter key The registration menu appears 4 Print the test sheet to preview the settings Confirm that Prt Test Sheet is displayed and then press the Enter key A screen prompting you to select the tray to be adjusted appears 5 Press the 4 or Y key to select the tray to adjust and then press the Enter key The test sheet prints out The display returns to the registration menu Press the Escape key 72 Adjusting the Printer 6 Confirm the position of the image on the test sheet and then adjust the registration value ee 7 Press the 4 or Vv key to display Adjustment and then press the Enter key 8 Press the 4 or Vv key to set the registration value mm g Press the 4 or Y key to set the digit of the registration value mm Increase the value to shift the print area in the positive direction and decrease to shift in the negative direction The vertical The x horizonal lt j a 4 Printable area O Pressing the 4 or Y key makes the value increase or decrease by 1 0 mm steps 10 Press the Enter key 11 Press the Escape key 73 Adjusting the Printer The display returns to the print area Adjustment menu 12 Print the test sheet to confirm the adjustment result 13 Press the On Line key The initial screen appears 74 Troubleshooting Error amp Status Messages on the Control Pan
11. been set in the applica tion you use Set the correct paper size and feed direction that matches tray set tings on the RPCS printer driver Part of the image cannot A paper size which is smaller than that selected in the application be printed is used for printing Load the correct size of paper Network configurations Print a configuration page and check the network settings you have made do not be come effective A portion of the image is You can print using the procedure below not printed or an error OC e Set Memory Usage in the System Menu to Font Priority on the curred in the PostScript control panel printer driver when print ing with PCL or the Post La Mportant Script printer driver Return the setting to Font Priority after you have finished printing If the setting is left as Font Priority continuous printing speed may decrease two sided printing may be canceled or a job reset may occur during continuous print ing If the entire image is not printed out properly even after chang ing the above setting add an additional memory unit Possible Causes Descriptions and Solutions The paper size appears When using PDF Direct Print printout requires paper set within the on the control panel and PDF file When a message indicating a paper size appears either printing is not performed place the indicated size in the paper tray or perform Form Feed with PDF Direct Print Also if Sub P
12. friction pad of the tray There are two kinds of friction pads One is for the paper tray Tray 1 and the other are for the paper feed unit s Tray 2 3 The following procedure shows how to replacing friction pad of the paper tray Tray1 then pull it out until it stops 4 1 Lift the paper tray slightly and paciu g n 3 Remove paper from the paper tray Place the tray upside down on a flat surface ERGEN TIE 45 Replacing Consumables and Maintenance Kit 4 Use a sharp pointed item like a ball point pen to release the two catches that lock the friction pad O The friction pad may fall off when the catches are released Place your hand over the friction pad while releasing the catches O The friction pad spring may come off Be careful not to lose the friction pad spring hallil 5 Return the paper tray to its original position and then remove the fric tion pad from the tray O The friction pad spring may come off Be careful not to lose the friction pad LRM 6 Insert the new friction pad in the paper tray 46 Replacing Consumables and Maintenance Kit Attach the center projection of the new friction pad to the spring and then align the projection of both sides of the friction pad to the holes of the paper tray Then push the friction pad as shown in the illustration until it clicks Paget After pushing in the friction pad try pushing it several times to check it is prop er
13. oP MIE 105 Removing Misfed Paper 6 Close the cover of the duplex unit Removing misfed paper inside the duplex unit 1 Push down the lever on the right side of the duplex unit and then pull it out until it stops 2 paper fF SE 106 Removing Misfed Paper g Important When ASL paper misfeeds you might not be able to remove it by pulling the duplex unit out In this case pull the paper tray out and then remove the paper 3 Align the power cable with the groove of the left slide of the duplex unit and then insert the duplex unit into back of the printer aligning the rails inside of the printer until it is connected f Reference If the error message appears again the misfed paper might be left in the printer Confirm that any torn paper scraps are not in the inside of the print er For more information see p 96 When Remove Misfeed Internal Path Appears 107 Appendix Moving and Transporting the Printer A CAUTION When lifting the machine use the inset grips on both sides Otherwise the printer could break or cause injury if dropped When you move the printer remember to unplug the power cord from the wall outlet to avoid a fire or an electric shock When you pull out the plug from the socket grip the plug to avoid damaging the cord and causing a fire or an electric shock Repack the printer in its original packing materials for transporting g Important O
14. point to Settings and then click Printers 2 Click to select the icon of the printer After that on the File menu click Properties J Click the Port tab 4 Check the Print to the following port box to confirm that the correct port is selected 86 Troubleshooting Other Printing Problems The print side of the page Adjust the image density is a hazy gray See p 70 Adjusting the Image Density If paper is curled correct it If you continuously print data that contains extremely small amount of words or images in the printable area the printed side of the page could be a hazy gray Adjust the image density see p 70 Adjusting the Image Density Shaking the toner cartridge after pulling out the toner seal can cause dirt on paper surfaces toner spillage or printer failure If you have accidentally shaken the toner cartridge print some pages about 50 pages until the dirt disappear The paper s reverse side Paper loaded in the Paper Tray or Paper Feed Unit may not match is dirty the paper size dial setting Set the paper size dial so it matches the size and feed direction of the paper in the tray See p 16 Loading Paper in Tray 1 and the optional paper feed unit The size and feed direction of paper in the Bypass Tray may not match the control panel settings Check the control panel settings so they match the size and feed direction of the paper in the tray See p 25 Loading Paper in
15. printer on an unstable or tilted surface 5l Replacing Consumables and Maintenance Kit O If the printer is equipped with the optional paper feed unit do not move the printer and the unit together because they are not securely attached 3 Slide the green lock lever to the left T and then remove the paper feed roller ERO ld SIE 4 While sliding the green lock lever to the left T set the new roller 5 Then return the green lock lever to its original position 3 Page tL hote O Check the green lock lever secures the roller correctly by making sure the new roller rotates smoothly 5 If the printer is equipped with the optional paper feed unit s follow the same procedure when replacing the paper feed roller If you installed two paper feed units also replace both paper feed rollers 52 Replacing Consumables and Maintenance Kit 6 Place paper in the paper trays and additional removed paper trays Lift the front of the tray and then slide it carefully into the printer until it stops Pa bal bet 7 Reinstall the optional duplex unit if it was removed f Reference See p 108 Moving and Transporting the Printer Appendix Replacing the Fusing Unit A CAUTION e The fusing unit becomes very hot When installing the new fusing unit turn off the printer and wait about an hour After that install the new fusing unit Not waiting for the unit to cool down can result in a burn
16. the Bypass Tray The next sheet of paper printed may have a dirtied reverse side if the data size is larger than the paper being printed onto such as A4 data onto B5 paper Image quality varies when Switch to Thick Paper mode printing on thick paper or e When toner is not fused enough set it to On on OHP transparencies e When the image is blurred set it to See Making Printer Setting Using Control panel Software Guide Some parts of the print im Make the image density darker age are not clear See p 70 Adjusting the Image Density If Toner Saving mode is selected using the control panel the whole image gets lighter The print image is not Due to a sudden change in temperature condensation might ap clear pear inside the printer reducing print quality If this occurs when you move the printer from a cold room to a warmer room do not use the printer until it acclimatizes to the temperature Troubleshooting Possible Causes Descriptions and Solutions Nothing is printed on the paper Multiple pages are fed through the printer at once The image is printed on the reverse side of the pa per Paper misfeeds occur fre quently The control panel error message stays on after removing the misfed pa per Check if the tape of the toner cartridge is completely removed Be sure to remove the tape completely when replacing the toner car tridge See p 39 R
17. the printer driver However when printing with a printer driver other than the RPCS printer driver you must configure the settings using control panel O The following is the range of paper sizes that can be loaded in each type of the paper trays e Optional paper feed unit Tray 2 Tray 3 7 17 11 69 inches in width and 6 30 17 01 inches in length 22 Paper and Other Media O The printer cannot print from applications that do not support custom size pa per 1 Press the Menu key HOnLine Menu a _ ka The Menu screen appears on the display 2 Press the 4 or Y key to display Paper Input and then press the Enter key The paper selection menu appears 3 Press the 4 or Y key to display Tray Paper Size and then press the Enter key The paper tray selection menu appears 4 Press the 4 or Y key to display the target paper tray and then press the Enter key The paper size selection menu appears 5 Press the 4 or Y key to display Custom Size and then press the Enter key 6 Press the 4 or Y key to set horizontal value and then press the Enter key Press the V or 4 key scrolls the value in increments of 0 01 inch Press ing the Y or 4 key scrolls the value in increments of 0 1 or 1 inch 23 Paper and Other Media The screen for entering the length appears 7 Press the 4 or Y key to set the vertical value and then
18. worn replace it with a new one Is the Data In indicator If not blinking or lit the data is not being sent to the printer blinking or lit after starting the print job If the printer is connected to the computer using the in terface cable Check the port connection setting is correct For details about checking the port connection see p 84 Checking the port con nection Network Connection Contact your network administrator How is the signal strength Ad hoc Mode or 802 11 Ad hoc Mode when using the wireless Either move to a location where the signal is good or remove LAN obstructions Infrastructure Mode Check the signal status from the Maintenance menu on the control panel If the signal is poor either move to a location where it is good or remove obstructions How is the signal strength Try the following when using Bluetooth Check the Bluetooth interface unit is installed properly Check there are no obstructions between computer printer and other devices Change the location of the computer Change the location of the printer 83 Troubleshooting When you use the optional SPP Bluetooth interface unit Make sure the machine you want to use appears in the 3Com Bluetooth Connection Manager Make sure Bluetooth Serial Client COMx appears under Cli ent Ports in the 3Com Bluetooth Connection Manager 3 Restart computer this printer and the other devices Make sure
19. AM Synchronous Dynamic RAM Number of Pins 144 pins 1394 Interface Unit Type 4510 Transmission Spec IEEE 1394 Device Class SCSI print IP over 1394 Interface Connector IEEE 1394 6 pins x 2 Required cable 1394 interface cable 6 pins x 4 pins 6 pins x 6 pins g Important O You cannot plug devices together to create loops O Do not use a cable more than 4 5 meters 14 8 feet long Connectable number of device in a bus Maximum 63 lt Allowed cable hops in a bus Maximum 16 Power supply Nonpower supply Cable Power repeated IEEE 1394a 2000 compliant 802 11b Interface Unit Type F Transmission Spec Based on IEEE 802 11b Wireless LAN 116 Appendix Protocol TCP IP NetBEUI IPX SPX AppleTalk O SmartDeviceMonitor and Web Image Monitor are supported Data Transfer Speed Auto select from below speed 1 Mbps 2 Mbps 5 5 Mbps 11 Mbps Frequency Range e Inch version 2412 2464 MHz 1 11 channels e Metric version 2412 2472 MHz 1 13 channels Transmittable Distance 1 Mbps 400 m 2 Mbps 270 m 5 5 Mbps 200 m 4 11 Mbps 140 m 4 1 These figures are a guideline for outdoor use In general the transmittable dis tance indoors is 10 100 m depending on the environment Transmission Mode ad hoc mode and infrastructure mode Bluetooth Interface Unit Type C Supported Profiles SPP Serial Port Profile HCRP Hardcopy Cable Re
20. Be sure to disconnect all cables from the printer before transporting it O The printer is a precision piece of machinery Take care to avoid damage dur ing shipment If the optional paper feed unit is installed remove it from the printer and then move them separately Moving the Printer A CAUTION The machine weight is approximately 20 kg 44 1 Ib When lifting the machine use the inset grips on both sides Otherwise the printer could break or cause injury if dropped Before moving the machine unplug the power cord from the outlet If the cord is unplugged abruptly it could become damaged Damaged plugs or cords can cause an electrical or fire hazard Moving the printer in the short distance 1 Be sure to check the following points e The power of the printer is turned off e The power cable is unplugged from the wall outlet e The interface cable is unplugged from the printer 2 If the external options are installed remove them See Setup Guide and follow the steps backwards for removing options 3 Be sure to close the Bypass Tray and the front cover G1168611_0 00 Copyright 2004 108 Appendix 4 Lift the printer and move it to the place where you want to install it pad portant O When lifting the machine use the inset grips on both sides Otherwise the printer could break or cause injury if dropped Be sure to move the printer horizontally Moving the printer facing up on down may cause the toner
21. Confirm that the edges of envelopes fit under the side guides 3 Set the envelope size and feed direction Press the Menu key HoOnLine Menu os 5 Me B Ne A Ta nea E ak O O Form Feed tEnter _ TEET GD Power h Error Data In Pa i A The Menu screen appears on the display 4 Press the 4 or Y key to display Paper Input and then press the Enter key The paper selection menu appears 5 Check Bypass Size appears and then press the Enter key The paper size selection menu appears 6 Press the 4 or Y key to select the envelope type you want to use Reference For information about types of envelopes you can select see p 5 Paper and Other Media Supported by This Printer 7 Press the Enter key to apply the settings Wait for a while After about two seconds the display returns to the menu 8 Press the On Line key The initial screen appears 33 Paper and Other Media Loading envelopes into the Envelope Feeder Unit ad important With the optional envelope feeder unit you can load up to 60 envelopes at the same time For more information about envelopes see p 12 Envelopes The following explanation uses the example of installing the envelope feeder unit in Tray 2 1 Slide the optional paper feed unit Tray 2 out until it stops Then lift it slightly and then slide it out O Keep the paper tray with paper in a cool and dry place 2
22. Correct The paper size setting onthe Load paper size paper of the select Size Paper tray differs from that of actual ed feed direction and paper size into TPiess4 paper size in the tray the tray Printing will not automatically resume if the paper size and direction to continue setting is incorrect Make sure that the paper feed directions set in the printer driver and on the control panel are the same There are two methods to re sume printing a Use the control panel to set the correct paper size and direction of the paper in tray Then Press the Enter key Press Form Feed and select the tray with the control panel Load Paper The paper type and size set Load paper into the tray indicated or Form Feed tings for this tray do not match then press the Enter key to resume the size and type of paper actu printing Or press Form Feed and se ally loaded lect the tray that holds a different type Paper Type of paper To cancel printing press Job Reset Then Press the Enter key Paper Size Load Paper Tray There is no paper left in this Load paper into the tray indicated or Form Feed tray Paper Type Menu Protected The menu is protected and the Wait for two seconds until the previ Cannot change settings cannot be changed ous display appears No Files exist There are no files available for Wait for two seconds until the previ the sample print job or the ous display app
23. Make sure paper is not stacked higher than the upper limit mark inside the tray Make sure paper is not stacked higher than the paper guides inside the bypass tray Additional cautions When printing on 91 105 g m paper print speed is slightly slow er to when printing on paper of 60 91 g m Thick Paper Paper thickness 105 162 g m 28 43 Ib Printer setup Press Paper Input menu Paper Type and then Thick Paper on the control panel O The paper type selected using the printer driver overrides that selected using the control panel Click Thick in the Type list Enabled paper feeding tray Bypass Tray Number of sheets that can Make sure paper is not stacked higher than the upper limit mark be set Y inside the tray Make sure paper is not stacked higher than the paper guides inside the bypass tray Both side printing Not possible Additional cautions Print speed is slightly slower than when using plain paper OHP transparencies Printer setup Press Paper Input menu Paper Type and then Transparency on the control panel O The paper type selected using the printer driver overrides that selected using the control panel Printer driver setup Click Transparency in the Type list Enabled paper feeding tray Bypass tray Number of sheets that can Load only one OHP transparency at the same time onto the by be set pass tray Both sided printing Not possible 1 Paper and O
24. Media 3 To set the paper size and feed direction Press the Menu key OnLine Menu mes P a Fi Job Reset Escape Q The Menu screen appears on the display 4 Press the 4 or Vv key to display Paper Input and then press the Enter key The paper selection menu appears 5 Check Bypass Size appears and then press the Enter key The paper size selection menu appears 6 Press the 4 or Y key to display the size and orientation of the paper in the bypass tray After about two seconds the display returns to the menu 7 Press the On Line key The initial screen appears To load thick paper OHP transparencies or envelopes make settings for thick paper or OHP transparencies using the control panel and printer driv er O The number of pages that can be loaded in the bypass tray differs depend ing on paper type Make sure paper is not stacked above the paper guides inside the bypass tray E Reference For details about control panel settings for custom size paper or special pa per see p 29 Specifying custom size paper for the Bypass Tray 28 Paper and Other Media For control panel settings when using thick paper OHP transparencies or post cards see p 30 Specifying a paper type for the Bypass Tray Specifying custom size paper for the Bypass Tray tg Important O The settings of custom sized paper that take effect are not the settings made on the contro
25. Prepare the envelope feeder Unit 3 Pinch the side guides and then slide them outward until they stop Pinch the rear guide and then slide it toward the back 34 Paper and Other Media 4 Push the bottom plate down until it locks into place IAE 5 Load envelopes into the envelope feeder unit with the print side down and the flap on the left as shown in the illustration tg Important O Confirm that the envelope flaps are securely folded down and that there is no air inside the envelopes O Confirm that the top of the stack is not higher than the limit mark on the side guides O Confirm that the envelopes fit under the side guides Do not push the stack of envelopes with too much force 35 Paper and Other Media 6 Pinch the side guides and then slide them along the edge of the enve lope stack ATINE 7 Pinch the rear guide and then slide it along the edge of the envelope stack Pa 8 Lift the front of the tray and then slide it carefully into the printer until it stops IAEE g portant O Do not slide the paper tray in with force If you do the front and side guides might move 36 Paper and Other Media 9 Press the Menu key HOnLine Menu of k i The Menu screen appears on the display 10 Press the 4 or Y key to display Paper Input and then press the Enter key The paper selection menu appears 11 Press the 4 or Y key to display
26. T X Protocol TCP IP NetBEUI IPX SPX AppleTalk Optional Equipment e Paper Feed Unit Type 610 e Envelope Feeder Type 610 e Duplex Unit AD610 e Memory Unit Type C 256MB e Hard Disk Drive Type 2600 e 1394 Interface Unit Type 4510 e 802 11b Interface Unit Type F 114 Appendix e Bluetooth Interface Unit Type C Options Paper Feed Unit Type 610 Dimensions WxDxH 468 x 410 x 130 mm 18 4 x 14 8 x 5 1 inches without pins on the unit Paper Weight 60 105 g m 16 28 Ib Paper Size See p 5 Paper and Other Media Supported by This Printer Envelope Feeder Type 610 Dimensions WxDxH 468 x 410 x 130 mm 18 4 x 16 1 x 5 1 inches Paper Weight 72 90 g m 19 24 lb Paper Size See 0 5 Paper and Other Media Supported by This Printer Duplex Unit AD610 Dimensions WxDxH 419 x 378 x 257 mm 16 5 x 14 9 x 10 2 inches Paper Size See p 5 Paper and Other Media Supported by This Printer Paper Weight 60 105 g m 17 28 Ib Weight 6 kg 13 2 Ib Hard Disk Drive Type 2600 Storage Capacity Formatted 6 GB lake Appendix You can install PostScript fonts with this optional Hard Disk Drive With a Mac intosh types of fonts supported are PostScript Type 1 and PostScript Type 2 To download them use PS Utility for Mac Memory Unit Type C 256MB Module Type SO DIMM Small Outline Dual in line Memory Module amp Memory Type SDR
27. and then unplug the power cable 2 Open the front cover by pushing the front cover release button tridge O Do not hold the toner cartridge upside down or stand it vertically 6 Cleaning the Printer Do not put the toner cartridge on an unstable or tilted surface 4 Wipe around the metallic registration roller by turning with a soft damp cloth EREE Important O Do not use chemical cleaner or organic solvent such as thinner or ben zene 5 Hold the grips of the toner cartridge and then insert it into the printer until it stops 68 Cleaning the Printer 7 Close the front cover by pressing the left and right side indentations g portant O Carefully close the front cover If you cannot close the cover easily pull the toner cartridge out of the printer and insert it again After that close the front cover again 69 Adjusting the Printer Adjusting the Image Density You can adjust the image density when the print side of the page is a shaded or print image is too light g Important O Extreme settings may create printouts that appear dirty g Image density settings should be made from the application or the printer driv er whenever possible 1 Press the Menu key OnLine Menu C ar Job Reset Escape Ta aa x The Menu screen appears on the display 2 Press the 4 or Y key to display Maintenance and then press the Enter key The maintena
28. aper Size in the System Menu is set to On printing is performed assuming letter size and A4 size to be the same size For example When a PDF file set to A4 size paper is printed using PDF Direct Print and letter size paper is installed in the paper tray the file will print out This applies similarly to the opposite case If the problem cannot be solved contact your sales or service representative Troubleshooting 90 Troubleshooting Additional Troubleshooting Strange noise is heard If a supply was recently replaced or an option attached in the area the strange noise is coming from check the supply or option is properly attached If the strange noise persists con tact your sales or service representative No e mail is received when an Confirm Notify by E mail is On using the System Menu on Alert occurs and after resolving the Control Panel See System Menu Software Guide an Alert Access the printer through the Web browser log on as an Administrator on the Web Image Monitor and then confirm the following settings in E mail Notification e Device E mail Address e Groups to Notify e Select Groups Items to Notify E Reference For details about the settings see Web Image Monitor Help Access the printer through the Web browser log on as an Administrator on the Web Image Monitor and then confirm the settings of the SMTP server in E mail E Reference For details about the sett
29. ated paper input tray Set the indicated paper input tray cor or Form Feed is not set correctly or not set rectly tray number Resetting Job Job The print The print job is being reset is being reset Wait Wait for a while a while hie M Update The printer is waiting kere updat Don t turn e the printer while it is wait Waiting for Data ed data ing for data ROM Update The printer is receiving updated Don t turn off the printer while it is re SC XXX X An error has occurred Turn the power off and then on If the Power Off On message appears again contact your sales or service representative If Error Reoccur Call Service Supply order Supply order has failed The use is required to reset the job failed SD authenticatn Authentication for the SD card Turn the power off and then on If the failed has failed message appears again contact your sales or service representative Setting change A setting change is currently in The user must wait until the change is in process process on the computer side complete Setting changed RAM Disk or Notify by E mail Restart the printer so the new settings Restart Printer setting has been changed can take effect SSID not entered This message appears if the Enter the SSID SSID has not been entered Toner is almost The toner is almost run out Prepare a new toner cartridge If the empty image density gets too light replace the toner cartrid
30. ation is in cluded in sent e mail the mail server has a malfunction Printing using Bluetooth is slow If the power of the main unit is turned off after an Alert occurs the Alert is resolved during the time the power is off no Alert resolved e mail is sent Alert notification e mail is not sent if the problem is resolved before sending However an Alert resolved e mail is sent If an Alert notification e mail set with the earlier notification level arrives later e mail will not be sent even if the notifica tion level is changed after Make the setting for obtaining time information from the SNTP server Refer to the Web Image Monitor s Help to the settings When using the optional Bluetooth interface unit do the fol lowing e Transmit fewer print jobs e Make sure no IEEE 802 11b wireless LAN or other Blue tooth devices are in use Interference may occur with the IEEE 802 11b wire less LAN interface board Such interference may af fect the transmission speed and other functions Transmissions between the client computer and the ma chine can be blocked by obstructions Move the machine or client computer if necessary O When you use a Bluetooth connection print jobs are transmitted relatively slowly If the machine is still not operating satisfactorily contact your sales or service representative Consult with the store where the printer was purchased for infor mation about the location of sales
31. azardous situation that might result in death or serious injury when you misuse the machine without following the instructions under this symbol Be sure to read the instructions all of which are described in the Safety Information section A CAUTION This symbol indicates a potentially hazardous situation that might result in minor or moderate injury or property damage that does not involve personal injury when you misuse the machine without following the instructions under this sym bol Be sure to read the instructions all of which are described in the Safety In formation section The statements above are notes for your safety g Important If this instruction is not followed paper might be misfed originals might be dam aged or data might be lost Be sure to read this pA Preparation This symbol indicates information or preparations required prior to operating i This symbol indicates precautions for operation or actions to take after abnormal operation This symbol indicates numerical limits functions that cannot be used together or conditions in which a particular function cannot be used f Reference This symbol indicates a reference Keys that appear on the machine s display Keys and buttons that appear on the computer s display Keys built into the machine s control panel Keys on the computer s keyboard rm m Paper and Other Media Paper and Other Media Supported by This Printer This se
32. ction describes the paper size feed direction and the maximum amount of paper that can be loaded into each paper tray in this printer O The following symbols and terminology are used to represent the feed direc tion In this manual On the display Paper feed direction E A4 297 x 210 E D T Feed direction O Short edge feed direction x A5 210 x 148 OT Feed direction A ue nny Long edge feed direction O Be careful of the paper feed direction The direction is determined for each pa per size Input Paper Sizes Metric version ree er ame moe we G1168611_0 00 Copyright 2004 Feed direction Paper Tray Tray1 Paper Feed Unit Tray2 3 Envelope Feeder Unit BARG X ane Ir elof e ofolefefe e DORRGCCOUEC Leke 5 Paper and Other Media Letter LT 8 2 x 11 51 9 x 81 5 Executive Exec 71 4 x 101 2 Folio 81 4 x 13 Foolscap F4 81 2 x 13 F GL 8 x 13 Com 10 Env 41 g x 91 2 C5 Env 6 38 x 9 02 C6 Env 4 49 x 6 38 DL Env 4 33 x 8 66 Monarch Env 37 s x 71 2 Custom Size 8K 10 s x 15 35 16K 7 68 x 101 2 Feed direction Bypass Tray Paper Tray Tray1 Paper Feed Unit Tray2 3 Envelope Feeder Unit r o pem e ol O o pee fof o o pem ae fot moa Jajoo folo o fe OTOL o pee a POOL p pesans a e o pea e e D pes a S E EEE o e oo weer ajojo o pre eoe 210 x 330 The size is supported and indicat
33. d them with the print side over on the bypass tray Not taking this precaution may cause them to stick to the fusing unit and cause misfeeds O Set the paper as described below e Tray 1 Print side facing down e Bypass Tray Print side facing up e Paper Feed Unit Tray 2 Tray 3 Print side facing down O Print quality cannot be guaranteed if paper other than the ones recommended is used For more information about recommended paper contact your sales or service representative Do not use paper that has already been printed onto by other printers Storing Paper e Paper should always be stored properly Improperly stored paper might result in poor print quality paper misfeeds or printer damage Recommendations are as follows e Avoid storing paper in humid areas e Avoid exposing paper to direct sunlight e Store on a flat surface e Keep paper in the package in which the paper came Types of Paper and Other Media Plain Paper Paper thickness 60 105 g m 16 28 Ib Printer setup Press Paper Input menu Paper Type and then Plain Paper O The paper type selected using the printer driver overrides that selected using the control panel Click Plain or Plain amp Recycled in the Type list 10 Paper and Other Media Enabled paper feeding tray Any input tray can be used Number of sheets that can Tray 1 500 be set e Tray 2 Tray 3 Paper Feed Unit Type 610 500 Bypass Tray 100 O
34. ears locked print job Offline The printer is offline and cannot Press On Line key print data P XX l XXXXXXXX A controller error The SC num Turn the power off and then on If the Power Off On ber indicates the problem message appears again call your sales or service representative If Error Reoccur Call Service Processing Print data is Print data is being processed processed Wait a while a while Gate a communicate with RC bi the device or the RC Gate net connection error Gate work connection Troubleshooting Messages Second Description Solution messages Ready The default ready message No action required The printer is ready to use Remove Misfeed Duplex Unit Open Duplex Unit Cover Remove Misfeed Internal Path Open Front Cover Remove Misfeed Paper Exit Cover Open Paper Exit Cover Remove Misfeed Paper Tray Pull out Tray Remove Paper Standard Tray Replace Maintenance Kit Replace Toner Cartridge Reset Duplex Unit correctly There is misfeed in the Duplex There is a misfeed in the print er There is a misfeed in the paper exit cover Paper is jammed in the speci fied input paper tray The standard tray is full and the print job is suspended It is time to replace the mainte nance kit friction pad paper feed roller transfer roller and fusing Unit The toner cartridge is not set correctly or toner is almost run ou
35. ed on the tray dial Be sure to set the pa per size dial to match the actual paper size loaded in the tray O The size is supported but not indicated on the tray dial You should set the tray dial to and select the paper size with the control panel a The size is supported but the paper size should be set with the control pan el There is no dial on the tray See p 25 Loading Paper in the Bypass Tray see p 32 Loading Envelopes Paper and Other Media The size is supported but it should be set as a custom size using the con trol panel The supported size may differ depending on the printer language you use Set as a custom size setting using the control panel The following sizes are supported e Bypass Tray approximately 90 305 mm in width and 148 432 mm in length e Paper Feed Unit Tray 2 3 approximately 182 297 mm in width and 160 432 mm in length e x The size is not supported Input Paper Sizes Inch version Legal LG Letter LT 51 2x 81 2 Executive Exec Feed direction Paper Tray Tray1 Paper Feed Unit Tray2 3 Envelope Feeder Unit x X perm fa ms a X X Bypass Tray led ba ba bd bladd baba o o 0 0 0 0 o e e e o 0 o e 9 0 0 0 e ele SOE EEE REEEEEEne Do 11 26 x 16 54 Paper and Other Media Tene Clee iz wee L a C o CE Sn Feed direction Paper Tray Tray1 Paper Feed Un
36. el This section explains what the messages that appear on the control panel mean and what to do when a particular message appears Messages in alphabetical order Messages Second Description Solution messages Call Service EC A communication error sent Turn the power off and then on If the Power Off On from the engine to the controller message appears again call your has occurred in the printer sales or service representative If Error Reoccur Call Service Cannot check An attempt to check the radio To check the radio signal select In Signal in Ad hoc signal was made while the frastructure in the communication communication mode was set mode settings to 802 11 Ad hoc in the interface settings Change Setting The paper size and type setting Load paper of the selected size in the Tray in the tray differs from that of tray and then change the paper size actual paper size and type in setting with the control panel Or the tray press Form Feed and then select the Paper Type tray number tray using the control panel Or press Job Reset to cancel the print job You can make to setting to print disre garding the error message Paper Size Close Duplex The cover of the optional du Close the cover of the optional Duplex Unit Cover plex unit is open Unit Close The front cover is open Close the front cover by pressing the Front Cover left and right side indentations Close Rear Paper T
37. enance Kit Replacing the Maintenance Kit A WARNING e Do not risk electric shock by handling the power cord or plug with wet hands CAUTION e The inside of this printer becomes very hot Do not touch parts labelled A indicating a hot surface Touching these parts will result in burns Grip the plug not the cord when pulling the plug from the socket Pulling the cord causes wear and tear that can result in fire or electric shock e Wait at least one hour after power off before replacing parts Not allowing the printer to cool may result in burns The maintenance kit contains parts for maintaining the printer Replace the maintenance kit if the following message appears on the display Before Replacing Replace all the parts included in Maintenance Kit at the same time Replace them according to the following procedure 1 Turn off the power and then unplug the power cable tg Important O Wait at least an hour after power off to allow internal parts to cool down be fore replacing the Maintenance Kit 2 Check the box contains the following items e Friction Pad x 3 See p 45 Replacing the Friction Pad e Transfer Roller with gloves see p 47 Replacing the Transfer Roller e Paper Feed Roller x 3 See p 50 Replacing the Paper Feed Rollers e Fusing Unit See p 53 Replacing the Fusing Unit 44 Replacing Consumables and Maintenance Kit Replacing the Friction Pad Replace all
38. eplacing the Toner Cartridge Ifthe power switch is turned on with the tape still attached to the toner cartridge the printer might be damaged Clean the friction pad if it is dirty See p 61 Cleaning the Friction Pag If the problem persists set the paper the other way up and then print it O This method cannot be used with the adhesive label paper Remove all paper from the tray and fan it gently to get air between the sheets After that load it back into the tray Set the paper the other way up Check the paper size settings The size set with the paper size dial might be different from the actual paper size Make the correct dial setting See p 16 Loading Paper Use the recommended paper Avoid using curled folded wrinkled perforated or glossy paper see p 10 Paper Recommendations Clean the paper feed roller friction pad and or registration roller if they are dirty see p 61 Cleaning the Friction Pad p 63 Cleaning the Paper Feed Roller or 0 67 Cleaning the Registration Roller If the problem persists set the paper the other way up and then print it O This method cannot be used with the adhesive label paper Thin paper if printed on both sides may curl up at the corners and get wrinkled and clogged Select Curl Prevention On from the Maintenance menu Open the front cover of the printer and then close it See p 93 Removing Misfed Paper
39. eprinted Loading Paper in the Bypass Tray Opening and Closing the Bypass Tray Open the bypass tray 1 Open the bypass tray rie a EL gt Close the bypass tray When you have finished using the bypass tray close it as shown in the next step 25 Paper and Other Media 1 Close by pressing the mark in the center of the bypass tray Specifying standard size paper for the Bypass Tray ag portant O Shuffle the paper before loading the stack onto the tray so multiple sheets are not fed in together O Set the size and direction of the loaded paper on the control panel or with the printer driver Make sure the settings do not conflict Otherwise the paper may jam or the print quality may be affected 1 Slide the side guides outward and load paper until it stops with the print side up 26 Paper and Other Media O If you load A4 J or larger or 8 2 x 11 Dor larger slide out the bypass tray extension T tg Important O Confirm that paper fits under the side guides O Sheets of A4L or 81 2 x 11L length or longer must be loaded one at a time Support the paper by hand so it feeds in properly Additionally since paper feeding and image quality may differ depending on paper thickness and width check print results in advance using paper you intend to print on O 45 kg paper or paper of A4 9 or 8 2x 11 LJ or longer may not feed in prop erly unless it is cut at right angles 2 Paper and Other
40. er If you remove the Memory Unit you must set up the option with the printer driver In this case you might not be able to print complex print jobs Troubleshooting Messages Second Description Solution messages 7 Troubleshooting Messages Second Description Solution messages Hardware Problem Parallel I F Hardware Problem USB Hardware Problem Wireless Board Hardware Problem Wireless Card HDD Full HDD not Installed Hex Dump Mode The printer is in Hex Dump No action required Mode Invalid Data Power Off On There is a problem with the par allel interface There is a problem related to the Universal Serial Bus Con nection and Hardware An error was detected in the IEEE 802 11b interface unit or the Bluetooth interface unit The IEEE 802 11b interface unit or the Bluetooth interface unit could not be detected when the power was turned on The IEEE 802 11b interface card or the Bluetooth interface card was removed after the power was turned on An error was detected in the IEEE 802 11b interface card or the Bluetooth interface card The maximum HDD area size for form font has been exceed ed The optional Hard Disk Drive is full The sample print job or locked print job to be sent from the computer is too large to store You cannot print the sample print and the locked print jobs because the optional Hard Disk Drive is not installed The printer has received irre
41. g on sheets with a width of 230 mm or smaller may de crease the printing speed depending on the temperature control of the fus ing unit Interface Standard 36 pin printer cable and a parallel port on the host computer IEEE 1284 I F Compatible ECP Nibble e Do not use a cable more than 2 5 meters 8 2 feet long e USB 2 0 e Bidirectional IEEE1284 e 10 100Base TX Resolution 1 200 x 1 200 dpi PCL 6 RPCS PS PDF 600 x 600 dpi PCL 6 PCL 5e RPCS PS PDF 300 x 300 dpi PCL 5e PDF Printer Language PCL 6 XL PCL 5e RPCS Adobe PostScript 3 Fonts PCL 6 PCL 5e Agfa Font Manager 35 Intellifonts 10 TrueType fonts and 1 bitmap font Font Manager available plus 31 additional fonts 112 Appendix PostScript PDF 136 fonts Type 2 24 Type 14 112 Paper size See p 5 Paper and Other Media Supported by This Printer Paper Weight See p 5 Paper and Other Media Supported by This Printer Media Type See p 10 Types of Paper and Other Media Power Source 120 V 60 Hz 8 4 A or more Power Consumption e With Options e Printer Only Noise Emission Sound Power Level Mainframe only During Printing 67 dB A Stand by 40 dB A Sound Pressure level 2 Mainframe only During Printing 56 dB A 1 The following measurements are actual values made in accordance with ISO7779 2 Measured at the position of a bystander Dimensions 4 Width Dept
42. g the printer use the grips on both sides of the printer otherwise the printer might fall and cause personal injury When you move the printer unplug the power cord from the wall outlet to avoid a fire or an electric shock When you pull out the plug from the socket grip the plug to avoid damaging the cord and causing a fire or an electric shock g Important O The following are examples of cleaning the paper feed roller on the paper tray O You can clean the paper feed roller on the optional paper feed unit by follow ing the procedures below The paper feed roller on the optional paper feed unit differs from the one on the paper tray Confirm the type of paper feed roll er you are installing For the paper tray For the paper feed unit 1 Turn off the power 2 Pull out the plug from the socket Remove all the cables from the printer 63 Cleaning the Printer 3 Lift the paper tray slightly and then pull it out until it stops Lift the front side of the tray and then pull it out of the printer r j fF 14 tg Important O Do not put the printer on an unstable or tilted surface Ifthe printer is equipped with the optional paper feed unit do not move the printer and unit together as they are not securely attached O When lifting the printer confirm that the optional paper feed unit is not at tached to the printer 64 Cleaning the Printer 5 Slide the green lock lever to the left
43. ge with a new one See p 39 Replacing the Toner Car tridge Update Mode Err The printer has failed to start Turn the power off and then on to re Power Off On updating data start Waiting The printer is waiting for the Wait a while next print job 8 Troubleshooting Messages Second messages Warming up The printer is warming up or Wait until the panel display change toner is being supplied the Ready 82 Troubleshooting Printer Does Not Print Is the power on Confirm that the cable is securely plugged into the power outlet and the printer Turn on the power Does the On Line indicator If not Press the On Line key to light it stay on Does the Error indicator If so check the error message on the display and take the required stay red action Is paper loaded Load paper into the paper tray or onto the bypass tray Can you print a configura If you cannot print a configuration page it probably indicates a tion page printer malfunction Contact your sales or service representative See Test Printing Setup Guide Is the interface cable con Connect the interface cable securely If it has a fastener fasten it nected securely to the securely as well printer and the computer Are you using the correct The type of interface cable you should use depends on the com interface cable puter you use Be sure to use the correct one If the cable is damaged or
44. gu lar data If you use the parallel I F replace the interface cable that caused the error If the message appears again contact your sales or service representative Turn the power off and then on If the message appears again contact your sales or service representative Turn the power off and then on Re move and re install the IEEE 802 11b interface unit or the Bluetooth inter face unit correctly If the message appears again contact your sales or service representative See Attaching 802 11b Interface Unit Type F or Attaching Bluetooth Inter face Unit Type C Setup Guide Turn the power off and then on Re move and re install the IEEE 802 11b interface unit or the Bluetooth inter face unit correctly If the message appears again contact your sales or service representative See Attaching 802 11b Interface Unit Type F or Attaching Bluetooth Inter face Unit Type C Setup Guide Delete the disused form font types Delete any unnecessary stored files Install the Hard Disk Drive See Attaching Hard Disk Drive Type 2600 Setup Guide Turn the power off and then on If the message appears again contact your sales or service representative 78 Troubleshooting Messages Second Description Solution messages Invalid Password The password entered using Enter the correct password using the Try again the control panel is not correct control panel Load
45. h Height Printer only tray not 478 mm 18 4 inch 437 mm 17 2 inch 343 mm 13 5 inch extended es es es Printer only tray ex 478 mm 18 4 inch 572 mm 22 6 inch 343 mm 13 5 inch tended es es es 113 Appendix Width Depth Height ad one optional a mm 18 4 inch 437 mm 17 2 inch 473 mm 18 6 inch feed unit es es With two optional un mm 18 4 inch 437 mm 17 2 inch 603 mm 23 7 inch feed units es es 1 Measurement conditions With paper tray Bypass Tray and output tray extension closed Weight Approximately 20 kg 44 1 Ib toner cartridge and power cable included Warm up Time Less than 19 seconds 23 C 73F Paper Capacity Standard paper tray 500 sheets 80 g m 20 Ib Bypass Tray 2 100 sheets 80 g m 20 Ib Optional Paper Feed Unit x 2 500 sheets x 2 80 g m 20 Ib Optional Envelope Feeder 2 60 envelopes 1 Paper weight 60 105 g m 16 28 Ib 2 You can load up to 10 envelopes 55 157 g m 14 42 Ib at the same time 3 To use the envelope feeder unit the optional paper feed unit is required The pa per tray of the feed unit can be replaced with the envelope feeder unit 4 For more information about envelopes see p 12 Envelopes Paper Output Capacity 250 sheets 80 g m 20 Ib Memory Standard 128 MB up to 256 MB with the optional memory unit Network Topology Ethernet 10BaseT 100Base
46. he paper exit cover or the rear Close the paper exit cover or the rear Exit Cover cover is open cover DHCP assigned An attempt to change the IP ad Make the change after setting DHCP Cannot change dress subnet mask or gateway to Off address was made while DHCP was set to On Energy Save Mode The printer is in Energy Saver No action required mode Error Enter 5 An ID with an invalid number of Enter the correct number of digits for or 13 characters digits was entered for the WEP the WEP key key G1168611_0 00 Copyright 2004 79 Troubleshooting Messages Second messages Error Enter 10 or 26 characters Hardware Problem Ethernet Hardware Problem HDD An ID with an invalid number of digits was entered for the WEP key An error has occurred in the op tional Network Interface Board An error has occurred in the op tional Hard Disk Drive Enter the correct number of digits for the WEP key Turn the power off and then on If the message appears again call your sales or service representative Turn the power off and then on If the message appears again call your sales or service representative Turn off the power Replace the Hard Disk Drive and turn on the power See Attaching Hard Disk Drive Type 2600 Setup Guide Turn off the power Remove the Hard Disk Drive and turn on the power If the Hard Disk Drive is not in stalled you cannot send the sam ple pri
47. he plug and outlet before reconnecting Accu mulated dust and grime pose a fire hazard G1168611_0 00 Copyright 2004 60 Cleaning the Printer Cleaning the Friction Pad If the friction pad is dirty a multi feed or a misfeed might occur In this case clean the pad as follows 1 Lift the paper tray slightly then pull it out until it stops and while lifting the front side of the tray pull it out of the printer E Pani a E i 2 Place the tray on a flat surface When there is paper in the tray remove paper 3 Wipe the brown part of the friction pad with a soft damp cloth Then wipe it with a dry cloth to remove the water g Important O Do not use chemical cleaner or organic solvent such as thinner or ben zene 6 Cleaning the Printer 4 Load paper into the paper tray with the print side up Carefully slide the paper tray into the printer until it stops p fa F 1 IE Important Do not slide the paper tray in with force If you do the front and side guides might move If misfeeds or multi feeds of paper occur after cleaning the friction pad contact your sales or service representative O Follow the same procedure to clean the friction pad of the optional paper feed unit and the envelope feeder unit 62 Cleaning the Printer Cleaning the Paper Feed Roller If the paper feed roller is dirty a misfeed might occur In this case clean the roller as follows A CAUTION When liftin
48. ing misfed paper may cause paper to tear and leave scraps of paper in the printer This might cause a misfeed and damage the printer Removing misfed paper from the exit cover 1 Open the paper exit cover 99 Removing Misfed Paper 3 Close the paper exit cover until it clicks ah TE Removing misfed paper from the fusing unit 1 Open the rear cover by pushing the two knobs 100 Removing Misfed Paper 3 Lift the lock levers of the fusing unit as shown in the illustration Pa i Ears Pe e ame TE is aos pee ioe tg Important O Do not touch the metal part of the fusing unit It becomes very hot Touch ing it could result in a burn 101 Removing Misfed Paper 6 Insert the fusing unit until it stops 8 Insert the rear cover to the inside grooves on both sides of the printer in a horizontal direction 102 Removing Misfed Paper 9 Close the rear cover 103 Removing Misfed Paper When Remove Misfeed Duplex Unit Appears CAUTION e When removing misfed paper do not touch the fusing section because it becomes very hot bal portant O Forcefully removing misfed paper may cause paper to tear and leave scraps of paper in the duplex unit This might cause a misfeed and damage the print er Removing the misfed paper inside the cover 1 Open the rear cover of the duplex unit 104 Removing Misfed Paper 3 Close the rear cover of the duplex unit
49. ings see Web Image Monitor Help When the power is turned off before the e mail is transmitted the e mail will not be received Check the e mail address set for the destination Confirm the printer s operation history using the Web Image Monitor s System Log menu in Network If the e mail was sent but not received it is possible the destination was incorrect Also check the information concerning error mail from the e mail server The setting for Notify by Email After changing the setting turn the main unit s power off and on the System Menu was then back on again changed from Off to On but e mail is not arriving Error notification e mail was re Check e mail is set for sending using the Web Image Moni ceived but no error solved e tor s E mail Notification at the time the error was fixed You mail is received must click the Edit button of Detailed Settings of Each Item in E mail Notification and set Notify when error to Occurs amp Fixed on the displayed screen E Reference For details about the settings see Web Image Monitor Help 91 Troubleshooting Alert Resolving is set for send ing e mail but no Alert resolved e mail is sent Alert Occurrence and Alert Re solving are set for sending e mail but while no Alert Occur rence mail is received Alert re solved e mail is received Alert notification level was changed and e mail stopped ar riving When no date inform
50. it Tray2 3 Envelope Feeder Unit Folio Foolscap F4 x x X em p pre om p p mean Daten ems t Foo hree o p pms Jro o iak D hanm fe OTOL a cee The size is supported and indicated on the tray dial Be sure to set the pa per size dial to match the actual paper size loaded in the tray e O The size is supported but not indicated on the tray dial You should set the tray dial to and select the paper size with the control panel The size is supported but the paper size should be set with the control pan el There is no dial on the tray See p 25 Loading Paper in the Bypass Tray See p 32 Loading Envelopes The size is supported but it should be set as a custom size using the con trol panel The supported size may differ depending on the printer language you use Set as a custom size setting using the control panel The following sizes are supported e Bypass Tray approximately 3 54 12 01 inches in width and 5 83 17 01 inches in length X X B T gt o 0 led f ee a Paper and Other Media e Paper Feed Unit Tray 2 3 approximately 7 17 11 69 inches in width and 6 3 17 01 inches in length e x The size is not supported Paper weight and number of sheets to be set Supported paper weiaht Maximum number of i ER sheets plain paper 60 105 g m 16 28 Ib 500 80 g m2 20 Ib Bypass Tray 52
51. l panel but the settings made in the printer driver There is no need to change the settings on the control panel However when using a printer driver other than RPCS you will need to change the settings on the control panel O Applications that do not allow a custom paper size to be set cannot print on custom sized paper SF Note g If you print on A3 or longer sheets prints may become blurred 1 Press the Menu key HOnLine Menu AON q A i d jiri Escape sa al H Enter D C GD Power L Error gt Data In Pa pei A The Menu screen appears on the display 2 Press the 4 or Vv key to display Paper Input and then press the Enter key The paper selection menu appears 3 Check Bypass Size appears and then press the Enter key The paper size selection menu appears 4 Press the 4 or Y key to display Custom Size and then press the Enter key 29 Paper and Other Media 5 Press the 4 or Y key to set the horizontal value and then press the Enter key By pressing the key the value increases or decreases by 0 01 inch By press ing and holding the key the value varies by 0 1 inch or 1 inch 6 Press the 4 or Y key to set the vertical value and then press the Enter key After about two seconds the display returns to the menu 7 Press the On Line key The initial screen appears f Reference For details about the printer driver see the prin
52. lose the front cover then the in dicator will be off 95 Removing Misfed Paper When Remove Misfeed Internal Path Appears Important O Forcefully removing misfed paper may cause paper to tear and leave scraps of paper in the printer This might cause a misfeed and damage the printer 1 Open the front cover by pushing the front cover release button 2 Lift the front side of the toner cartridge and then pull it out of the printer ag meotan O Be sure to put the toner cartridge on a stable flat surface O Do not hold the toner cartridge upside down or stand it vertically 96 Removing Misfed Paper 3 Pull out the misfed paper by holding both sides of paper Be careful not to get toner dust on your hands or clothes 97 Removing Misfed Paper 6 Close the front cover by pressing the left and right side indentations rad portant If paper is fed from the bypass tray be sure to remove all the paper from the bypass tray and close it before opening the front cover 98 Removing Misfed Paper When Remove Misfeed Paper Exit Cover Appears A CAUTION When removing misfed paper do not touch the fusing section because it becomes very hot The fusing unit becomes very hot When installing the new fusing unit turn off the printer and wait about an hour After that install the new fusing unit Not waiting for the unit to cool down can result in a burn og important O Forcefully remov
53. ly installed If it jumps back into position due to the force of the spring it is properly installed 7 Push the friction pad until it locks securely 8 If your printer is equipped with the optional paper feed unit s follow the same procedure when replacing the friction pad Replacing the Transfer Roller 1 Open the front cover by pushing the front cover release button 4 Replacing Consumables and Maintenance Kit 2 Pull the toner cartridge out of the printer while lifting the front side O Be sure to place the used cartridge on the level place 3 To avoid making your hands dirty with toner from the transfer roller wear the gloves included in the maintenance kit 4 Hold the lock levers parts and then pull them RO MESF 5 Hold the green parts of the roller on both sides and then remove the roller from the printer as shown in the illustration SRSA 1 DE 48 Replacing Consumables and Maintenance Kit g Insert the new transfer roller on the socket with the gear of the roller po sitioned on the left EE LS ag portant Do not insert the roller on the back of the socket or the printer might be damaged O Insert the metallic part of the roller on the socket If you insert the sponge part of the roller the roller might be damaged 7 Push down the green parts of both sides of the printer until it clicks as shown in the illustration ERIE IE O When the transfer roller is
54. mes into contact with toner wash the affected area thoroughly with soap and water If toner gets on your clothing wash with cold water Hot water will set the toner into the fabric and may make removing the stain impossible Replace the toner cartridge if the following message appears on the display g Important O Do not expose the toner cartridge to light for a long time Do not leave the front cover open for a long time If the toner cartridge is exposed to a light for a long time the toner cartridge might be damaged and print quality might be re duced G1168611_0 00 Copyright 2004 Replacing Consumables and Maintenance Kit O When handling toner cartridges never stand them up on either end or position them upside down O Store toner cartridges in a cool dark place Actual printable numbers vary depending on image volume and density num ber of pages printed at a time paper type and size and environmental condi tions such as temperature and humidity Toner quality degrades over time You may have to replace the toner cartridge prematurely We recommend you prepare a new toner cartridge beforehand 1 Open the front cover by pushing the front cover release button AA Note Do not put the toner cartridge on an unstable or tilted surface 40 Replacing Consumables and Maintenance Kit 3 Wipe around the metallic registration roller by turning with a soft damp cloth EREE meortant O Do not
55. n should be set T n is the number of printers connected 84 Troubleshooting Windows 95 98 Me 1 Click Start point to Settings and then click Printers 2 Click to select the icon of the printer Next on the File menu click Prop erties J click the Details tab 4 Check the Print to the following port box to confirm that the correct port is selected Windows 2000 1 Click Start point to Settings and then click Printers 2 Click to select the icon of the printer Next on the File menu click Prop erties J Click the Port tab 4 Check the Print to the following port box to confirm that the correct port is selected Windows XP Professional Windows Server 2003 1 Select the Printers and Faxes window from Start on the taskbar 2 Click to select the icon of the printer Next on the File menu click Prop erties J click the Port tab 4 Check the Print to the following port s box to confirm that the correct port is selected Windows XP Home Edition 1 Select the Control Panel window from Start on the taskbar 2 Click Printers and Other Hardware 3 Click Printers and Faxes 4 Click to select the icon of the printer Next on the File menu click Prop erties 85 Troubleshooting FI click the Port tab 6 Check the Print to the following port s box to confirm that the correct port is selected Windows NT 4 0 1 Click Start
56. nce menu appears 3 Check Image Density is displayed and then press the Enter key 4 Press the 4 or Y key to set the image density value O To maintain a darker image under high volume printing conditions we highly recommended that you select 3 from the control panel Og You can adjust the image density in seven steps from 3 to 3 Increasing the value makes the printouts darker and decreasing the value makes the printouts lighter G1168611_0 00 Copyright 2004 70 Adjusting the Printer 5 Press the Enter key Return to the maintenance menu 6 Press the On Line key The initial screen appears 7 Adjusting the Printer Adjusting Tray Registration You can adjust the registration of each tray The vertical adjustment is used for all trays Normally you need not update the registration But when the optional paper feed unit or the duplex unit is installed updating is useful in some cases The following procedure describes how to adjust tray 2 The same procedure ap plies to other trays as well 1 Press the Menu key HonLine Menu ON PON r lt Job Reset Escape i of Ape hee Form Feed Enter _ o ka t Power L Error Data In Pa ri A The Menu screen appears on the display 2 Press the 4 or Y key to display Maintenance and then press the Enter key The maintenance menu appears 3 Press the or Y key to display Registration
57. ner cartridge supplied with this printer are as follows Name Average printable number of pages Toner Cartridge 3 000 pages Maintenance Kit Maintenance Kit Type 610 Average printable number of pages Fusing Unit 90 000 pages Transfer Roller 90 000 pages Paper Feed Roller x 3 90 000 pages 110 Appendix Average printable number of pages Friction Pad x 3 90 000 pages 1 A4 3 test chart O The actual number of printable pages varies depending on the image volume and density number of pages to be printed at a time paper type and paper size used and environmental conditions such as temperature and humidity Maintenance kit consumables are not covered by warranty However if there is problem contact the store where they were purchased O It is required to change the maintenance kit after every 90 000 pages have been printed However it may be necessary to change the parts earlier de pending on their operating period 111 Appendix Specifications Mainframe gt SA Configuration Desktop Print Process Laser beam scanning amp Electrophotographic printing Dual component toner development First Print Speed 7 5 sec or less A4L 8 ox11 D O If the printer has not been used for a while there may be a short delay be fore the first page starts printing Printing Speed Maximum 35 pages per minute A40 8 gt x 11D Continuous printin
58. no IEEE 802 11b wireless LAN or other Bluetooth devices are in use Interference may occur with the IEEE 802 11b wireless LAN interface board Such interference may affect the transmission speed and other functions Transmissions between computers other devices and this printer can be blocked by obstructions Move this printer com puters and other devices if necessary HCRP BIP Restart the computer this printer and other devices Make sure no IEEE 802 11b wireless LAN or other Bluetooth devices are in use Interference may occur with the IEEE 802 11b wireless LAN interface board Such interference may affect the transmission speed and other functions 3 Transmissions between computers other devices and this printer can be blocked by obstructions Move this printer com puters other devices if necessary If printing still does not start contact your sales or service representative Con sult with the store where the printer was purchased for information about the lo cation of sales or service representatives Checking the port connection When the printer is directly connected via the PC cable and the data in indicator does not flash or light up the method of checking the port connection is as fol lows e Fora parallel port connection port LPT 1 or LPT 2 should be set e Fora USB port connection port USBOO n should be set e Fora IEEE 1394 SCSI print port connection port 1394 _00
59. nt job locked print job and download the font to Hard Disk Drive using the PS Utility for Mac 76 Hardware Problem IEEE1394 Hardware Problem Option RAM The printer identified an IEEE 1394 interface board error The printer identified an option al RAM error Turn the power off and then on Remove and re install the IEEE 1394 interface board correctly Check the IEEE 1394 interface board is correctly attached to the computer Check the IEEE 1394 interface ca ble is securely connected 3 Unplug the IEEE 1394 interface cable which is connected to the printer 4 Restart the computer If the mes sage appears even after executing above operation proceed to the following steps Execute the utility tool for IEEE 1394 interface board that is stored in the following path in the CD ROM labeled Printer Drivers and Utilities UTILITY 1394 Important O For details about using the utility tool for IEEE 1394 see the RE ADME file in the same directory in the CD ROM If the message ap pears again contact your sales or service representative See Attaching 1394 Interface Unit Type 4510 Setup Guide Turn the power off and then on Re move and re install the optional RAM If the message appears again contact your sales or service representative See Attaching Memory Unit Type C 256MB Setup Guide Turn off the power remove the Mem ory Unit and then turn on the pow
60. or service representatives 92 Removing Misfed Paper Removing Misfed Paper An error message appears if a paper misfeed occurs The error message gives the location of the misfeed g Important O Misfed paper may be covered in toner Be careful not to get toner on your hands or clothes O Toner on prints made after removing misfed paper may be loose inadequate ly fused Make a few test prints until smudges no longer appear Do not forcefully remove misfed paper as it will tear Torn pieces remaining inside the printer will cause further misfeeds and possibly damage the printer G1168611_0 00 Copyright 2004 93 Removing Misfed Paper When Remove Misfeed Paper Tray Appears Important O Forcefully removing misfed paper may cause paper to tear and leave scraps of paper in the printer This might cause a misfeed and damage the printer 1 Lift the paper tray slightly Pull it out until it stops and then remove the misfed paper 2 Carefully slide the paper tray into the printer until it stops Med i ee d m i ag Important Do not slide the paper tray in with force If you do the front and side guides might move 94 Removing Misfed Paper 3 Open the front cover by pushing the front cover release button and then close it to reset the misfeed condition O You can apply this procedure for both the paper tray and the optional paper feed unit O To reset the misfeed condition open and c
61. paper as they are not supported by this printer e Paper meant for an ink jet printer e Bent folded or creased paper e Curled or twisted paper e Torn paper e Wrinkled paper e Damp paper e Paper that is dry enough to emit static electricity 12 Paper and Other Media e Paper that has already been printed onto except a preprinted letterhead Malfunctions are especially likely when using paper printed on by other than a laser printer e g monochrome and color copiers ink jet printers etc e Special paper such as thermal paper aluminum foil carbon paper and con ductive paper e Paper whose weight is heavier or lighter than the limitation e Paper with windows holes perforations cutouts or embossing e Adhesive label paper on which glue or base paper is exposed e Paper with clips or staples e Envelopes in the following conditions e damp e excessively curled or twisted e stuck together e damaged in any way e with stamps attached e with windows holes perforations cutouts or embossing e with metal clasps string ties or metal folding bars e designed to be interlocked e with nicked edges or bent corners e with rough wrinkled or laid finishes e with any exposed adhesive when the flap is in the sealed or closed posi tion Print Area The following shows the print area for this printer Be sure to set the print margins correctly by the application 13 Paper and Other Media Paper Print area
62. per Color Paper Preprinted Transparency Thick Paper 3 Paper and Other Media Loading Envelopes As there are many kinds of envelopes be sure to check if those to be used are supported by this printer FB Reference For more information about envelopes see p 12 Envelopes Important O Even if the optional envelope feeder is not installed you can select envelope sizes for Tray 2 and Tray 3 using the control panel However you cannot load envelopes until the optional envelop feeder unit is installed O To install the envelope feeder unit the optional paper feed unit must be in stalled See Attaching Envelope Feeder Type 610 Setup Guide Loading envelopes onto the Bypass Tray Reference With the bypass tray you can load up to 10 envelopes at the same time For more information about envelopes see p 12 Envelopes To open and close the bypass tray see p 25 Opening and Closing the By pass Tray 1 Load envelopes until they stop with the print side up and the sides of the flaps on the left as shown below n Important O Confirm that the envelope flaps are securely folded down and that there is no air inside the envelopes O Confirm that the top of the stack is not higher than the limit mark on the side guides Do not push the stack of envelopes with too much force 2 Slide the side guides against the edge of the envelope stack 32 Paper and Other Media
63. placement Profile BIP Basic Imaging Profile Frequency Range 2 GHz ISM band Data Transmission Speed 732 kbps O The transmission speed is adjusted according to factors such as the dis tance and obstacles between the devices radio signal condition and Blue tooth adaptor Maximum Range 10m 117
64. press the Enter key After about two seconds the display returns to the menu g Press the On Line key The initial screen appears Specifying a paper type for paper tray and the optional paper feed unit Improve printer performance by selecting the optimum paper type for the tray You can select from the following paper types e Plain Paper Recycled Paper Special Paper Color Paper Letterhead 1 Press the Menu key HoOnLine Menu TN a K A k P Job Reset Escape Was The Menu screen appears on the display 2 Press the 4 or Y key to display Paper Input and then press the Enter key The paper type selection menu appears 3 Press the 4 or Y key to display Paper Type and then press the 4 En ter key The paper tray selection menu appears 4 Press the 4 or Y key to display the target paper tray and then press the Enter key 24 Paper and Other Media When the optional paper feed units are installed in the printer Tray 2 and Tray 3 will appear depending on the number of the installed units The paper type selection menu appears 5 Press the 4 or Y key to display the target paper tray and then press the Enter key After about two seconds the display returns to the menu 6 Press the On Line key The initial screen appears O The following paper types cannot be printed on both sides e Special Paper Color Paper Pr
65. s of Microsoft Corporation in the United States and or other countries IPS PRINT Printer Language Emulation Copyright 1999 2000 Oak Technolo gy Inc All rights reserved Bluetooth is a registered trademark of Bluetooth SIG Inc worldwide Other product names used herein are for identification purposes only and might be trademarks of their respective companies We disclaim any and all rights to those marks The proper names of the Windows operating systems are as follows Microsoft Windows 95 operating system Microsoft Windows 98 operating system Microsoft Windows Millennium Edition Windows Me The product names of Windows 2000 are as follows Microsoft Windows 2000 Advanced Server Microsoft Windows 2000 Server Microsoft Windows 2000 Professional The product names of Windows XP are as follows Microsoft Windows XP Professional Microsoft Windows XP Home Edition The product names of Windows Server 2003 are as follows Microsoft Windows Server 2003 Standard Edition Microsoft Windows Server 2003 Enterprise Edition Microsoft Windows Server 2003 Web Edition The product names of Windows NT 4 0 are as follows Microsoft Windows NT Server 4 0 Microsoft Windows NT Workstation 4 0 G1168611_0 00 Copyright 2004 3 Read This First How to Read This Manual The following set of symbols is used in this manual A WARNING This symbol indicates a potentially h
66. set the transfer roller cover will return to its orig inal position automatically g Take the gloves off 49 Replacing Consumables and Maintenance Kit g Hold the grips of the toner cartridge and then insert it into the printer until it stops IKGHIHE Replacing the Paper Feed Rollers Replace all feed rollers including the printer and the optional paper feed unit s The following procedure shows how to replace the printer s paper feed rollers 50 Replacing Consumables and Maintenance Kit A CAUTION e When lifting the machine use the inset grips on both sides Otherwise the printer could break or cause injury if dropped CAUTION Lifting the paper feed unit carelessly or dropping it may cause injury Important The following are examples of replacing the paper feed roller on the paper tray J You can replace the paper feed roller on the optional paper feed unit by fol lowing the procedures below The paper feed roller on the optional paper feed unit differs from the one on the paper tray Confirm the type of paper feed roll er you are installing For the paper tray For the paper feed unit 1 If the optional duplex unit is installed uninstall them from the printer 2 Move the printer to the edge of a sturdy and stable table or desk g Important O Always move the printer horizontally Moving the printer facing up on down may cause the toner to scatter Do not put the
67. t The toner dust is full A communication error sent from the system unit to the du plex unit Remove the misfed paper See p 104 When Remove Misfeed Duplex Unit Appears Remove the misfed paper See p 96 When Remove Misfeed In ternal Path Appears Remove the misfed paper see p 99 When Remove Misfeed Paper Exit Cover Appears Remove the misfed paper see p 94 When Remove Misfeed Paper Tray Appears Remove paper from the standard tray and the print job will be resumed auto matically Replace the new maintenance kit See p 44 Replacing the Maintenance Kit Set the toner cartridge correctly see p 39 Replacing the Toner Car tridge Prepare a new toner cartridge If the image density gets too light replace the toner cartridge with a new one See p 39 Replacing the Toner Car tridge Set the duplex unit correctly If the problem persists call your service provider 80 Troubleshooting Messages Second Description Solution messages Reset Toner The toner cartridge is not set Set the toner cartridge correctly Cartridge correctly See p 39 Replacing the Toner Car tridge The toner cartridge is not set in If the cartridge is installed close the Stalled front cover and turn the off power switch and then on If the message appears again contact your sales or service representative Reset Tray The indic
68. t selected automatically To load paper whose size cannot be selected automatically set the paper size on the control panel Follow the procedure described below to set the paper size 1 Press the Menu key Menu H On Line oN p d Job Reset Escape EON A Form Feed H Enter _ O O GD Power l Error Data In Pa ri A The Menu screen appears on the display 2 Paper and Other Media 2 Press the 4 or Vv key to display Paper Input and then press the Enter key The paper selection menu appears 3 Press the 4 or Y key to display Tray Paper Size and then press the Enter key The paper tray selection menu appears 4 Press the 4 or Y key to display the target paper tray and then press the Enter key The paper size selection menu appears 5 Press the 4 or Vv key to display the loaded paper size and then press the Enter key After about two seconds the display returns to the menu 6 Press the On Line key The initial screen appears This completes the setting change Specifying custom size paper for the optional paper feed unit tg Important O When printing on custom size paper specify the paper size using the control panel or printer driver O The custom size paper selected using the printer driver overrides that select ed using the control panel Do not make settings using the control panel if you have already made settings using
69. teemisttageatoassenaccececumihssavaceuamnnualiciietendsuatedausmuemantautniereuemesusean 44 Replacing the Friction Pad ccccccscccsecceeecscceececececseccaeeseeecseesueseeesaeeseueessesseeenes 45 Replacing the Transfer Roller cccccccceeecceeecceeeeceeeeceeeceeceeseeeseueessueeseeeesseesaaees 47 Replacing the Paper Feed Rollers cccccecccececeeeeeeeeseeeeeeeceeeeeeeeaeeeeeeeseeeseeeseees 50 G1168611_0 00 EN USA G116 8610 Copyright 2004 Replacing the Fusing ONIN sissescwaressvecneneeseieawenss nd vaeneet Cereecaneeceanteasanasta aai 53 Cleaning the Printer Cautions to Take When Cleaning c scscccesseeceeeseeeeenseeeensseeeensseesenseeseenseeses 60 Cleaning the Friction FP AG iis soccwcdecetccteveweceseccsscesssieuceraesasseccsaboteenavcasewusesiuessteusaavves 61 Cleaning the Paper Feed Roller ccsssccsssecesesseeeseeeeseeeeseeeeeseeeeneesnsseenneesens 63 Cleaning the Registration Roller ccccccssscessseecseseeeeseeesseeeeseeseseeeaeeneseeneas 67 Adjusting the Printer Adjusting the Image DeNnsity ccccccssseseseeeeseeeeeeeeneeeeseeeaeeeeaeeeneeeeseaeaseeeneeeenens 70 Adjusting Tray ReGiStration cccccssscsssscsssscsssceseccsesccsecoessoseeecseeneneecassonsessaues 72 Troubleshooting Error amp Status Messages on the Control Panel ccccsssseeeeseseseeeeeseeeeneees 75 Printer Does Not Print sicccteesecnescrccseatsencctuvsesatoedantesicessn
70. tenacentsecauncetaceceteseexctsncencuees 83 Checking the port CONNECTION ccccccceececcesecceeeeeceeececsuseecsuseecsueeeseueeessueesseeeessass 84 Other Printing Problems sassnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nnna 87 Additional Troubleshooting sssusnsnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nna 91 Removing Misfed Paper Removing Misfed Paper cccsscccsssecsesseeesseeesseeeenseeenseeeeaseeeaseeneaseeeaseeneasesoaseess 93 When Remove Misfeed Paper Tray Appears ccssscsssecseseceseeceeesenneseaes 94 When Remove Misfeed Internal Path Appeals scsssssesseeseseeeseeeeeens 96 When Remove Misfeed Paper Exit Cover Appears cessesesseseseeeeees 99 When Remove Misfeed Duplex Unit Appears ccsssecssecesseceseseneenees 104 Appendix Moving and Transporting the Printer ccssccssssssssesssesecesseeeseneeeeseeeneeeeenes 108 BOWING MV Te IMO eree EE E E E E O mene 108 Consumables sasssnnssnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nnmnnn nnmnnn nnmnnn nnnm 110 Toner Cade a E E E E E E 110 Maimtenance WRN ici eiceetastesecete niner a eeri r aae 110 SpeCIfCatONS asoson aaa aai a Eaa a aa aE 112 ELE LEE TOAL E E E E E E areeen eaaeeusoceuamecesunt 112 ODO e E OE E E 115 Read This First Trademarks Microsoft Windows and Windows NT are registered trademark
71. ter driver Help Specifying a paper type for the Bypass Tray By selecting the paper type you want to load the printer performs better You can select from the following paper types e Plain Paper Recycled Paper Special Paper Color Paper Letterhead Trans parency Thick Paper g Important O When you load Thick Paper or transparencies in the Bypass Tray always specify the type of paper Duplex printing is not possible on paper in a tray for which Thick Paper or Transparency has been set O The paper type selected using the printer driver overrides that selected using the control panel 30 Paper and Other Media 1 Press the Menu key HOnLine Menu oy a N n A Ma Br Job Reset Escape Q The Menu screen appears on the display 2 Press the 4 or Y key to display Paper Input and then press the Enter key The paper selection menu appears 3 Press the 4 or Y key to display Paper Type and then press the 4 En ter key The paper tray selection menu appears 4 Press the 4 or Y key to display Bypass Tray and then press the Enter key The paper type selection menu appears 5 Press the or Y key to display the type of paper you have loaded and then press the Enter key After about two seconds the display returns to the menu 6 Press the On Line key The initial screen appears The following paper types cannot be printed on both sides e Special Pa
72. the stack is not higher than the limit mark inside the tray O Confirm that paper fits under the rear guide 4 Lift the front of the tray and then slide it carefully into the printer until it stops Pa Ae bal bet ad portant Do not slide the paper tray in with force If you do the front and side guides might move FB Reference For more information about type size and feed direction of paper that can be loaded in the tray see p 5 Paper and Other Media Supported by This Printer When you change the paper size see p 18 Changing the paper size 17 Paper and Other Media Changing the paper size ag portant O Confirm that the setting of the paper size dial matches the paper size and feed direction of the paper in the tray otherwise the printer might be damaged or printing problems might occur The following explanation uses the example of Tray 1 for the paper tray 1 Lift the paper tray slightly and then pull it out until it stops Adjust the paper size dial to match the size and feed direction of paper in the paper tray g Important O If you want to use the paper size and feed direction that are not indicated on the paper size dial set the dial to In this case you should set the paper size using the control panel 2 Lift the front side of the tray and then pull it out of the printer ee 3 If you load paper larger than A4 or 81 2 x 11L you should extend the tra
73. ther Media Additional cautions e Print speed for OHP transparencies is slower than for plain pa per e Due to switching modes the machine will be on standby for thirty or forty seconds after the job was received Envelopes Printer setup Press Paper Input menu Paper Type and then press Thick Paper on the control panel O The paper type selected using the printer driver overrides that selected using the control panel Printer driver setup Click Thick in the Type list Enabled paper feeding tray Any input tray can be used Make sure paper is not stacked higher than the upper limit mark Y inside the tray Make sure paper is not stacked higher than the paper guides inside the bypass tray Both sided printing Not possible Additional cautions Check the print side is facing up Check there is no air in the envelopes before loading For better print quality we recommend the right left top and bottom print margins to be at least 20 mm 0 8 each Load only one size and type of envelope at a time Before loading envelopes flatten their leading edges the edge going into the printer by running a pencil or ruler across them Some kinds of envelope might cause misfeeds wrinkles or print poorly Print quality on envelopes may be uneven if parts of an enve lope have differing thicknesses Print one or two envelopes to check print quality Paper not supported by this printer Avoid using the following
74. to scatter O If the optional paper feed unit s is installed detach and move the printer separately Never move the printer with the paper feed unit s attached 5 If you removed options reinstall them See Setup Guide for installing options 109 Appendix Consumables CAUTION e Our products are engineered to meet the highest standards of quality and functionality When purchasing expendable supplies we recommend using only those specified by an authorized dealer Toner Cartridge Name Average printable number of pages 20 000 pages Toner Cartridge 1 A4 3 test chart i O The actual number of printed pages you get from a particular toner cartridge depends on the type and size of paper you are using the contents of your print images and printing environment conditions All this means that a toner cartridge might require replacement sooner than the normal life described above O The number of printable pages that can be expected from the starter toner cartridge included in the printer is about 10 000 pages A4 3 chart O Toner cartridge may need to be changed sooner than indicated above due to deterioration over the period of use O Toner cartridge consumable is not covered by warranty However if there is problem contact the store where they were purchased O When you first use this printer use the toner cartridge packaged with the print er O Numbers of pages that can be printed using the to
75. use chemical cleaner or organic solvent such as thinner or ben zene 4 Take the new toner cartridge from the box 5 Place the toner cartridge on a flat surface Pull out the tape inside the unit horizontally while holding the cartridge with one hand as shown in the illustration EMIT IIE Be sure to remove the tape completely before installing the new toner car tridge otherwise the printer might be damaged O Keep the toner cartridge horizontal when pulling out the toner seal Pulling out the toner seal with the cartridge upright or tilted can cause printer fail ure Be careful not to get toner dust on your hands or clothes Do not shake or shock the toner cartridge after pulling out the toner seal to avoid dirt on paper surfaces toner spillage or printer failure 41 Replacing Consumables and Maintenance Kit g Hold the grips of the cartridge and then insert it into the printer until it stops IKGHIHE ad portant O Do not close the front cover with force If you cannot close the cover easily pull out the toner cartridge from the printer and insert it again After that close the front cover again 42 Replacing Consumables and Maintenance Kit O Please cooperate with the toner cartridge recycling program whereby are collected used toner cartridges For details consult with the store where the printer was purchased or with a sales or service representative 43 Replacing Consumables and Maint
76. y as follows J You cannot load paper smaller than A4L or 8 2 x 11 if the tray is ex tended In this case return the tray to its standard length 18 Paper and Other Media 4 Slide the catches inwards to unlock the tray fF AE fF EE feF aE rad portant O Confirm that the catches return to their original positions securely If they are not locked securely paper misfeeds might occur Paper and Other Media 7 Adjust the rear and side guides to the paper size you want to load ATE O To avoid damage pinch the paper guides when moving them 8 Load paper into the tray with the print side down ag portant Confirm that the top of the stack is not higher than the limit mark inside the tray O Confirm that paper fits under the rear guide 9 Lift the front side of the tray and then place it into the printer Carefully slide it into the printer until it stops ee i fF SE 20 Paper and Other Media tg Important O Do not slide the paper tray in with force If you do the front and side guides might move 10 Attach the paper tray cover provided when you have pulled out the tray extension O The paper tray cover contains four mounting holes e Use the two outer holes when attaching the paper tray cover as a cover for the standard tray e Use the two inner holes when attaching the paper tray cover as a cover for an additional tray If you load a paper size that is no

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