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Tripp Lite B020-016-17-IP rack console

1. Release Catch 4 Reach underneath and pull the keyboard module all the way out until it clicks into place 2 Pull the top panel all the way out until it clicks into place 6 1 2 Opening Together Refer to the diagrams in the Opening Separately section as you do the following 1 Push the release catches in and pull the top and bottom panels out until the keyboard module clicks into place Once the console has been released you can let go of the catches 2 Pull the top panel the rest of the way out until it clicks into place 3 Rotate the top panel all the way back to expose the LCD screen 6 1 3 Operating Precautions The maximum load bearing capacity of the keyboard module is 65 lbs Failure to heed the information below can result in damage to the keyboard module RIGHT WRONG e DO NOT lean your body weight on the keyboard module e DO NOT place heavy objects on the keyboard module Rest your hands and arms lightly on the keyboard module as you work The LCD Buttons The LCD OSD allows you to set up and configure the LCD display Four buttons are used to perform the configuration as described in the 6 Basic Operation continued 6 2 Closing the Console 1 Pull the release catches located on either side of the keyboar
2. 14 3 5 Panel Array Mode Problems Problem tio Low resolution video in Panel Array Mode Increase the number of panels that are displayed When multiple remote users are logged in The first user to invoke Panel Array Mode should set it to display at least 4 panels concurrently some of them only receive a partial image 14 3 6 Windows Client Problems Symptom cto The Windows Client won t connect to the KVM DirectX 7 0 or higher must be installed on the remote computer switch The remote computer s pointer is out of sync Use the AutoSync feature see section 9 3 2 Video Adjustment to sync the local and remote monitors If that doesn t resolve the problem use the Adjust Mouse feature see Adjust mouse page xx to bring them back in sync If the two methods described above fail to resolve the problem use the Toggle Mouse Display function see section 9 3 1 Part of the remote window is off my monitor If Keep Screen Size see section 9 1 is not enabled use the AutoSync feature See section 9 3 2 Video Adjustment to synchronize the local and remote monitors lf Keep Screen Size is enabled you can scroll to the areas that are off the screen See the note in section 9 1 for details The remote computer s display is rotated 90 Enable Keep Screen Size see section 9 1 degrees cannot run Net Meeting when the Windows Enable Keep Screen Size see page 9 1 Client is running When log in the browser gener
3. 2 Take the console and gently slide it into the two rear mounted brackets in the rack and secure the console in place by inserting user supplied screws 2 Post Rackmounting The console KVM switch can also be mounted in a 2 post rack installation using the optional 2 Post Rack Mount Kit model B019 000 5 3 Single Stage Installation In a Single Stage installation there are no additional switches cascaded down from the first unit To set up a single stage installation refer to the installation diagram the numbers in the diagram correspond to the numbers of the installation steps and do the following Note Power off all computers before connecting them to the console KVM switch El Optional If you choose to install an external console plug your keyboard monitor and mouse into the Console Ports located on the rear panel The external mouse can also be connected to the external mouse port located on the Keyboard Panel of the unit Bl Using a P774 Series PS 2 or P776 Series USB KVM Cable Kit plug the yellow custom HD15 connector into any available KVM port on the switch EJ At the other end of the cable plug the keyboard video blue and mouse connectors into their respective ports on the computer Repeat steps 2 and 3 for each additional computer server you are connecting to the console KVM switch 5 4 Two Stage Installation To expand the number of computers that can be controlled in your KVM installation
4. E ast Europe C Select Desciiption Admin C User V Administration V Windows Client v Log PortAccess Cre pod oP 0 oro 0 OK Cancel JV Java Client An explanation of the Access Port fields is given in the table below Explanation This is the port number that must be specified when connecting from the Windows Client software program Valid entries are from 1024 60 000 The default is 9000 This is the port number used for Java Client connections Valid entries are from 0 65535 The port number for a browser login The default is 80 The port number for a secure browser login The default is 443 Note If there is no firewall on an intranet for example it doesn t matter what these numbers are set to since they have no effect You must set different values for each of the service ports Log Server Important transactions that occur on the KVM switch such as logins and internal status messages are kept in an automatically generated log file In this panel you specify the MAC address and a port number for the computer that the Log Server resides on Installation and operation of the Log Server is discussed in Chapter 12 The Log File is discussed in Chapter 11 7 Administration continued 7 6 Administration Page continued 7 6 3 Network The Network dialog is used to specify the KVM switch s network environment B020 008 17 IP Network bs Main Coniiguration Admi
5. Reset Switch Pressing and holding this switch in while powering on the unit causes the KVM switch to revert to the original factory installed firmware version allowing you to recover from a failed firmware upgrade Pressing and holding this switch in for more than three seconds performs a system reset Note The switch is recessed and must be pushed with a thin object such as the end of a paper clip or a ballpoint pen E Port Selection Switches The left button DOWN shifts the KVM focus down through the ports port 7 port 6 etc After port 1 it cycles back to the last port The right button UP shifts the KVM focus up through the ports After the last port it cycles to port 1 O Connection LEDs The Link LED flashes green when a remote client connects to the KVM switch The 10 100 Mbps LED lights orange to indicate 10 Mbps data transmission speed It lights green for 100 Mbps External Mouse Port This PS 2 type mouse port is provided for users who prefer to use an external mouse E Lock LEDs The Num Lock Caps Lock Scroll Lock LEDs are located here 4 Introduction continued 4 4 Components continued 4 4 3 LCD Module LCD Display To access the LCD monitor slide the LCD module out and flip up the cover LCD Controls These buttons control the position and picture setting of the LCD display LCD On Off Button Push this button to turn the LCD monitor on and off The button lights orange whe
6. Tab and F11 F12 Del substitutes for Ctrl Alt Del See section 9 3 1 Hotkey Setup for details on setting up a substitute key Note While any key may be used as a Substitute key you must not use one that is being used as the first position Hotkey for another action Also when the KVM switch is being accessed with Win 98 under Full Screen Mode if you mistakenly press Ctrl Alt Del you will have to exit the Windows Client by clicking the arrow on the Windows Client control panel and restart the Windows Client from the Remote Control Main Webpage In the case of the Ctrl Alt Del function the E icon is also available on the Windows Client Toolbar Clicking this icon will perform the same function as hitting the Ctrl Alt Del keys 9 5 2 Mouse Synchronization Until you close the remote connection mouse movements have no effect on your local system but instead are captured and sent to the remote system From time to time especially if you change video resolution the local mouse movement may no longer be synchronized with the remote system s mouse pointer There are three quick methods that can be used to bring the two pointers back into sync e Right clicking on the hammer icon Fa in the Windows Client Control Panel e Moving the mouse pointer into the Control Panel and back out again e Performing an Auto Sync with the Video Adjustment function see section 9 3 2 Video Adjustment for details e Invoke th
7. l To be sure there is no mistake in the password you are Confirm Password l asked to enter it again The two entries must match Additional information about the user that you may wish to include optional Gives the user Administrator level access to the KVM switch All permissions are granted see Permissions in this table Gives the user Windows Client and Java Client see User Permissions Permissions in this table Select This allows the Administrator to individually select permissions for a user These fields are used together with the Select radio Description Admin button to set up permissions that differ from the defaults for Admin and User 1 Checking Administration assigns administration privileges which allows the user to modify the KVM switches Administration page settings 2 Checking Windows Client allows a user to access the KVM switch via the Windows Client software By default all users may access the KVM switch via the Windows Client software 3 Checking Log allows a User to view and query the log file The Log and Log Server buttons appear on the Main web page of Users who have Log permission see section 8 2 Webpage Layout KVM switch via the Java Client software 5 Checking Force to Grayscale forces the user s view of the remote display to be in grayscale This can speed up I O transfer in low bandwidth situations Permissions 7 Administration continued 7 6 Administratio
8. lists them in this box If you want to connect to one of switch these units double click it 13 AP Operation continued 13 2 Windows Client continued 13 2 2 Starting Up continued File Menu The File Menu allows the operator to Create Save and Open user created Work files A Work File consists of all the information specified in a Client session This includes the Server List and Server IP list items as well as the Hotkey settings Whenever a user runs the Client program it opens with the values contained in the current work file The current work file consists of the values that were in effect the last time the program was closed The File menu consists of three items as follows Allows the user to create a named work file so its New values will not be lost and it will be available for future recall Allows the user to open a previously saved work file Open and use the values contained in it Allows the user to save the values presently in effect Save j as the current work file Tools Menu Tools menu operations are performed after you connect but before you switch to remote view There are two entries on the Tools Menu Keyboard and Config Keyboard Various configuration actions related to the keyboard video and mouse can be performed via hotkey combinations The Hotkey Setup utility is accessed by opening the Tools menu and selecting Keyboard The Hotkey Setup Screen that appears is e
9. UOLO All UOL UOL1 Powered On UOL2 Quick View UOL3 Quick View Powered On Selects how the Port ID displays JODM UODMO Port Number Port Name UODM1 Port Number UODM2 Port Name Determines the length of time in seconds that the Port ID UODT displays on the monitor after a port change Syntax UODTn where n represents a number from 0 255 7 Administration continued 7 6 Administration Page continued 7 6 4 Radius continued Character Meaning Turns the beeper on or off UBUZ UBUZO Beeper Off UBUZ1 Beeper On Sets the Logout Timeout When there is no input from the user for the amount of time set with this function the user is automatically logged out and will need to log in again The valid Logout Timeout range is from 0 180 minutes Syntax ULTn where n represents a number from 0 180 minutes Selects which computers the user can access under Auto Scan Mode USMO All oo USM1 Powered On USM2 Quick View USM3 Quick View Powered On UST Determines the length of time in seconds the KVM focus dwells on each port in Auto Scan Mode Syntax USTn where n represents a number from 0 255 Note Characters are not case sensitive Upper or lower case works equally well Characters are comma delimited An invalid character in the configuration string will prohibit access to the KVM switch for the user 7 6 5 Security The Security page controls access to the NetDirector Console KVM Switch wit
10. Maccage Display Paia Camna Fanal 10 3 2 Lock Key LEDs Messages that users post to the board as well as system messages display in the Message Display panel If you disable Chat however messages that get posted to the board won t appear Key in the messages that you want to post to the board in the Compose panel Click Send to post the message to the board The names of all the logged in users appear in the User List panel By default messages are posted to all users To post a message to an individual user select the user s name before sending your message If a user s name is selected and you want to post a message to all users select All Users before sending your message If a user has disabled Chat the e icon displays before the user s name to indicate so If a user has occupied the KVM the e icon displays before the user s name to indicate so If a user has occupied the keyboard mouse the icon displays before the user s name to indicate so To Hide Unhide the User List panel click on the arrows in the panel separator These LEDs show the Num Lock Caps Lock and Scroll Lock status of the remote computer They turn green when the Lock status is On TENET Click on the icon to toggle the status p060 gE Note When you first connect the LED display may not be accurate To be sure click on the LEDs to set them 10 3 3 Resolution The video resolution of the device conne
11. When you have finished editing the port name press Enter or click anywhere outside of the input box to complete the operation Because the methods used to access the target device s are the same for the local console as for the Windows Client the procedures are discussed in the Windows Client and the Java Client chapters 7 Administration continued 7 4 Configuration Page The OSD Configuration page allows users to set up their own individual working environments The NetDirector Console KVM Switch with IP Access stores a separate configuration record for each user profile and sets up the working configuration according to the username that is used to log in B020 008 17 IP Configuration P OSD HotKey Scroll Lock Scroll Lock oy ID Display Port Number Name x ID Duration 5 eee oe ScanSelect 4ll xi p Scan Duration fio sec g Screen Blanker o min O Logout Timeout 20 min Q Beeper CON COF Change Password The Configuration page settings are explained in the following table Setting Function Selects which Hotkey controls the OSD function Scroll Lock Scroll Lock or Ctrl Ctrl Since OSD Hotkey the Ctrl key combination may conflict with programs running on the computers the default is the Scroll Lock combination Selects how the Port ID is displayed the Port Number alone PORT NUMBER the Port Name alone PORT ID Display NUMBER PORT NAME The default i
12. charped be oban Hrer bea ma peal vat the ol Hu iio By Legge rail mpeg rae ee el gave re m Chee Do eee thee ee k eara perth Bou mai io bel the cat dying made Ep The cep coats date bei Py Tenge on the sarip oios a maid or des next rath he gree of the he De you men be proceed 7 e eT seems The certificate can be trusted but the alert is triggered because the certificate s name is not found on Microsoft s list of Trusted Authorities You have two options e If you are working on a computer at another location accept the certificate for just this session by clicking Yes e If you are working at your own computer install the certificate on your computer see below for details After the certificate is installed it will be recognized as trusted Installing the Certificate 1 In the Security Alert dialog box click View Certificate The Certificate dialog box appears ereat O E Grea e ceran That LA Beat osiin ha ao heii To abh hal mi the ers ee Teed Get Cee ovis Pea limeta Gripe Lote aed ripp Lene al deca ide Ge A Note There is a red and white X logo over the certificate to indicate that it is not trusted 2 Click Install Certificate 3 Follow the Installation Wizard to complete the installation Unless you have a specific reason to choose otherwise accept the default options The Wizard presents a caution screen SS jl a ee pe ee le a ge Tie
13. e Always load the rack so that a hazardous condition is not created due to uneven loading e Make sure that the rack is level and stable before extending a device from the rack e Use caution when pressing the device rail release latches and sliding a device into or out of a rack the slide rails can pinch your fingers e After a device is inserted into the rack carefully extend the rail into a locking position and then slide the device into the rack e Do not overload the AC supply branch circuit that provides power to the rack The total rack load should not exceed 80 percent of the branch circuit rating e Ensure that proper airflow is provided to devices in the rack e Do not step on or stand on any device when servicing other devices in a rack 5 Installation continued 5 2 Standard Rack Mounting The NetDirector Console KVM Switch with IP Access is designed for mounting in a 1U rack system For convenience a rack mounting kit is included with your console KVM switch for quick installation The various mounting options are explained in the sections that follow Standard Rack Mounting The standard rack mounting brackets that come attached to the console KVM switch allow the unit to be installed in a standard 1U rack by a single individual 1 Slide out the rear mounting brackets from the console and mount both brackets separate from the console to the inside rear of a standard 1U rack system using user supplied screws
14. up to 16 additional KVM switches model B007 008 or B022 U16 can be cascaded to a NetDirector Console KVM Switch with IP Access As many as 256 computers can be controlled in a complete two stage installation In a two stage installation the NetDirector Console KVM Switch with IP Access is considered the first stage unit the cascaded KVM switches are considered second stage units Using a B020 016 17 IP as the first stage unit and cascading 16 BO22 U16 KVMs To set up a two stage installation do the following 1 Make sure that power to all the devices you will be connecting up including all preexisting devices on the installation have been turned off 2 Use a P774 Series PS 2 KVM Cable Kit to connect any available KVM port on the First Stage unit to the Console ports of the BOO7 008 Second Stage unit Use either a P774 or P776 Series KVM Cable Kit to connect to the console ports of a BO22 U16 Second Stage unit The mounting hardware allows for the console to be opened with the drawer in any position Heavy duty 14 gauge steel provides stability and prevents the console frame from twisting See the BO19 000 instructional manual for detailed mounting instructions El Plug the Cat5e 6 cable from the LAN into the LAN port on the rear panel E Connect the power cord provided with this package to an AC source and the power socket After you are all cabled up
15. An explanation of the Hotkey Setup Actions is given in the table below If you find the display of the two mouse pointers local and remote to be confusing or annoying you can use this function to shrink the non functioning pointer down to a barely noticeable tiny circle which can be ignored Since F11 F10 F9 F8 F7 F6 E Auteccine This combination performs an auto sync operation It is the same as clicking the Auto sync button in the Video F10 F11 y Options dialog box see section 9 3 2 Video Adjustment Si ou dide Loca Ciurcor Use this function to toggle the local cursor on off Unlike Toggle Mouse Display this function removes the local F6 F7 mouse pointer altogether Although all other keyboard input is captured and sent to the BO20 008 17 IP Alt Tab and Ctrl Alt Del work on your local computer In order to implement their effects on the remote system another key may be substituted for F12 the Alt key If you substitute the F12 key for example you would use F12 Tab and Ctrl F12 Del If your local computer captures Ctrl key combinations preventing them from being sent to the remote system you can implement their effects on the remote system by specifying a function key to substitute for the Ctrl key F6 F7 If you substitute the F11 key for example pressing F11 5 would appear to the remote system as Ctrl 5 lf your local computer captures Ctrl key combinations preventing them from being sent
16. Client 24 5 3 Single Stage Installation 9 SA CUVAUNIINEOSD at 5 4 Two Stage Installation 9 eeeuindows Glentoee z 9 3 Windows Client Control Panel 25 6 Basic Operation 10 9 3 1 Hotkey Setup 26 6 1 Opening the Console 10 9 3 2 Video Adjustment 27 6 1 1 Opening Separately 10 9 3 3 Message Board 28 6 1 2 Opening Together 10 9 4 Port Operation 29 6 1 3 Operating Precautions 10 9 4 1 OSD Toolbar 29 6 2 Closing the Console 11 9 4 2 OSD Toolbar Icons 29 6 3 LCD OSD Configuration 11 9 4 3 Panel Array Mode 29 6 4 Port Selection 12 9 4 4 Multiuser Operation 30 6 4 1 Manual Port Switching 12 9 4 5 Keyboard Hotkey Operation 30 6 5 Hot Plugging 12 9 5 Keyboard and Mouse Considerations 31 6 6 Powering Off and Restarting 12 9 5 1 Keystrokes 31 6 7 Port ID Numbering 12 9 5 2 Mouse Synchronization 31 Table of Contents 10 Java Client 14 Appendix 10 1 Activating the OSD 31 14 1 Specifications 42 10 2 Java Client OSD 32 14 2 OSD Factory Default Settings 42 10 3 Java Client Control Panel 32 14 3 Troubleshooting 43 10 3 1 Message Board Button Bar 34 14 3 1 Overview 43 10 3 2 Lock Key LEDs 34 14 3 2 Administration Problems 43 10 3 3 Resolution 34 14 3 3 General Operation Problems 43 10 3 4 Switch Screen Mode 34 14 3 4 Java Client Problems 43 10 3 5 About 34 14 3 5 Panel Array Mode Problems Aa 10 3 6 Send Ctrl Alt Del 34 14 3 6 Windows Client Problems 44 10 3 7 Help 35 14 3 7 Sun Systems Problems aa 10 3 8 Exit 35 14 4 Sc
17. KVM Cable Sets e 1 Power Cord e 1 CD with Owner s Manual Check to make sure that all of the components are present and in good order If anything is missing or was damaged in shipping contact your dealer Read this manual thoroughly and follow the installation and operation procedures carefully to prevent any damage to the switch or to any other devices on the installation 4 Introduction 4 1 Overview The NetDirector Console KVM Switch with IP Access is a control unit that allows secure access to multiple computers from a single KVM keyboard video and mouse console It consists of an integrated LCD monitor keyboard and touchpad in a 1U rack mountable housing The NetDirector Console KVM Switch with IP Access features dual rail technology To maximize space in your data center the keyboard touchpad module slides back to hide away when not in use while the thin profile LCD monitor rotates back flush against the rack allowing convenient monitoring of computer activity The NetDirector Console KVM Switch with IP Access features P based connectivity that allows multiple remote operators to concurrently monitor the computers on your installation It uses TCP IP for its communications protocol allowing it to be accessed from any computer on the LAN WAN or Internet whether that computer is located down the hall down the Optional External Console street or halfway around the world
18. Lie AA aed i aac ia a Ce a ha a Lid Ba cee ce i a TEk Scala lS pec OR Se Thm ed ee eo ee mre BE ia Ce T Ch HEFE ai rere re a E Eu a b CT ee ee Waa RE A a hs aS pce he ei E Ss pu ad ne eo ht 4 Click Yes 5 Click Finish to complete the installation 6 Click OK to close the dialog box The certificate is now trusted SSS si FP ar ee a rain e Thenu c ae en etd Py Ths hares on ee Bore Oe Be Orde ot rakh the nade of the de Dcya men be proceed 7 e Tye ce When you click View Certificate you can see that the red and white X logo is no longer present further indication that the certificate is trusted c E ells m i Bal Temy pen certo yer lms Popo Le Lee oy feo Lie fad daca i i o ed ddd a After accepting installing the certificate a login page appears Ab 0 008 L7 1F Lagin Username Fassmord lon Reset Provide a valid username and password set up by the system administrator then click Login to continue Note 1 If you supply an invalid login the authentication routine will return a message stating Invalid Username or Password Please try again If you exceed the number of login failures set by the administrator a message stating that The page cannot be displayed appears This is done to confuse and discourage hackers from trying to discover a valid username and password If you see this message try logging in again being careful
19. O e Clicking the Attributes button brings up a dialog box that allows you to set Share mode and Timeout threshold for each of the ports Setting 170 Attributes L 2 3 Share 4 Share 5 Share 6 Share 7 Share 8 Share 9 Share 10 Share 11 Share 12 Share 13 Share 14 Share 15 Share 16 Share Timeout 0 255s B _ Apply Cancel e To set a port s Share mode double click it to bring up the I O attributes dialog box 170 attributes Share mode f Exclusive Occupy i Share Cancel Set the port s Share mode according to the information in the following table Attribute Action The first user to occupy the port has exclusive control over it Exclusive No other user can view or access it The first user to occupy the port has control over it Up to 31 additional users can view its video output The Timeout func tion applies to ports that have this setting selected Allows up to 32 users to simultaneously share control over the port User input is placed in a queue and executed sequentially In addition a user can access the KVM switch s Message Board function to gain control of the Share desig nated port See section 9 2 3 Message Board e The Timeout field sets a time threshold for users on ports whose Share Mode has been set to Occupy If there is no activity from the user occupying the port for the amount of time set here the user is timed out and the port is released
20. O0 O OO O IN ID N O The Adjustment Settings An explanation of the LCD OSD adjustment settings is given in the table below Color Temperature Language Explanation Adjusts the background black level of the screen image Adjusts the foreground white level of the screen image Adjusts the vertical size of the screen image Adjusts the horizontal size of the screen image Positions the display area on the LCD panel horizontally moves the display area left or right Positions the display area on the LCD panel vertically moves the display area up or down Adjusts the color quality of the display You can adjust the warmth value color balance etc The Adjust Color selection has a further submenu that lets you fine tune the RGB values Selects the language that the LCD OSD displays its menus in English French German Spanish or Italian Lets you set the amount of time that the OSD displays on the screen If there is no input for the amount of time you choose the OSD display turns off Resets the menu and submenu adjustments except for language settings to the original factory default settings 6 Basic Operation continued 6 4 Port Selection The NetDirector Console KVM Switch with IP Access provides three port selection methods to access the computers on the installation Manual Pushbuttons an OSD On Screen Display menu system and Ho
21. Settings 10 100 Mbps LED 1 Orange Green 1 Orange Green Local LCD Video Resolution 1280 x 1024 75Hz 1280 x 1024 75Hz DDC2B DDC2B Remote Monitor Video 1600 x 1200 60Hz 1600 x 1200 60Hz DDC2B DDC2B Resolution 1 255 Seconds 1 255 Seconds 100 240V AC 50 60Hz 100 240V AC 50 60Hz 1A 1A 120V 31W 230V 39W 120V 31W 230V 39W 0 to 40 C 0 to 40 C 20 to 60 C 20 to 60 C 0 to 80 RH 0 to 80 RH Non condensing Non condensing Weight 37 7 Ibs 14 1 kg 38 1 Ibs 14 3 kg Dimensions H x W x D In OZS IXOS Specification LCD Monitor Power LED Num Lock LED Caps Lock LED Scroll Lock LED Scan Interval Input Rating Power Consumption Operating Temperature Storage Temperature Humidity Housing The factory default settings are as follows Deam SSS Scan Duration 10 Seconds 0 Minutes disabled F Full For all Users on all Ports OSD Hotkey Port ID Display Port ID Display Duration Scan Skip Mode 14 Appendix continued 14 3 Troubleshooting 14 3 1 Overview Operation problems can be due to a variety of causes The first step In addition updating the product s firmware may solve problems in solving them is to make sure that all cables are securely attached that have been discovered and resolved since the prior version and seated completely in their sockets was released If your product is not running the latest firmware version we strongly re
22. T 100Base TX Auto Sense and Ping e High video resolution up to 1280 x 1024 75Hz 17 LCD monitor 1600 x 1200 60Hz remote computer Browsers must support 128 bit SSL encryption 4 3 3 Remote Computers e For best results computers that remotely access the KVM switch should have at least a Pentium III 1 GHz processor with their screen resolution set to 1024 x 768 e Users who want to access the KVM switch with the Windows Client must have DirectX 7 0 or higher installed e If you don t already have it DirectX is available for free download from Microsoft s Website http www microsoft com downloads e Users who want to access the KVM switch with the Java Client must have Sun s Java 2 1 4 2 or higher runtime environment installed Java is available for free download from the Sun Java Website http java sun com e Browsers must support 128 bit SSL encryption e For best results a network transfer speed of at least 128 Kbps is recommended Item Length Part Number PS 2 KVM Cable Kit P774 006 PS 2 KVM Cable Kit P774 010 PS 2 KVM Cable Kit P774 015 6 ft USB KVM Cable Kt 6f o P776 006 USB KVM Cable Kit P776 010 USB KVM Cable Kit P776 019 PS 2 KVM Cable Kit P774 025 4 Introduction continued 4 3 System Requirements continued 4 3 5 Converters and Adapters Use a B015 000 PS 2 to USB Adapter to convert any P774 Series PS 2 KVM Cable Kit for use with a USB computer server 4 3 6 Opera
23. and login string see Default Webpage Name section 7 6 5 when you specify the KVM switches IP address 3 Close the Java Client reopen it and try again a the Windows Menu key has no effect Java doesn t E St EE the Windows Menu key Java Client Java Client performance deteriorates deteriorates Exit the Exit the program and start again and start again National language characters do not appear If the local keyboard is set to a non English layout you must set the remote computer s keyboard layout to English IP and MAC address filters do not work with the IP and MAC address filters only work with the Windows Client We recommend using the Default Web Java Client page name see section 7 6 5 as a means to enhance the overall security of the KVM switch 14 Appendix continued 14 3 Troubleshooting continued 14 3 4 Java Client Problems continued The Log Server requires the Microsoft Jet OLEDB 4 0 driver in order to access the database This driver is automatically installed with Windows ME 2000 and XP For Windows 98 and NT you will have to go to the Microsoft download site The Log Server program does not run htto www microsoft com data download htm to retrieve the driver file MDAC 2 7 RTM Refresh 2 70 9001 0 Since this driver is used in Windows Office Suite an alternate method of obtaining it is to install Windows Office Suite Once the driver file or Suite has been installed the Log Server will run
24. back into sync Note This function works best with a bright screen If you are not satisfied with the results use the Screen Position arrows to position the remote display manually Screen Position Drag the slider bars to adjust the RGB Red Green Blue values When an RGB value is increased the RGB RGB component of the image is correspondingly increased If you enable Set to Grayscale the remote video display is changed to grayscale This section allows you to adjust the video display s Gamma gamma level This function is discussed in detail in the next section Gamma Adjustment Drag the slider bar to adjust the overall Video Quality Values can be from 20 to 100 The larger Video Quality the value the clearer the picture and the more video data goes through the network Depending on the network bandwidth a high value may adversely effect response time The NetDirector Console KVM Switch with IP Access can redraw the screen every 1 to 99 seconds eliminating unwanted artifacts from the screen Select Enable Refresh and enter a number from 1 through 97 The KVM switch will redraw the screen at the interval you specify This feature is disabled by default Click to put a check mark in the box next to Enable Refresh to enable this feature This setting adjusts the amount of color information for the video data sent over the network The higher the color setting the greater the data For slow data connections
25. before the expiration time that was set with the Limit setting of the Edit function 12 Log Server continued 12 3 Menu Bar continued 12 3 3 Options Network Retry allows you to set the number of seconds that the Log Server should wait before attempting to connect if the previous attempt to connect failed When you click this item a dialog box similar to the one to the right appears xi Interval pa secorals Ok Canca Key in the number of seconds then click OK to finish 12 3 4 Help From the Help Menu click Contents to access the online Windows Help file The help file contains instructions about how to set up operate and troubleshoot the Log Server 12 4 Log Server Main Screen 12 4 1 Overview The Log Server Main Screen is divided into two main panels e The upper List panel lists the KVM switches that have been selected for the Log Server to track see section 12 3 1 Configure e The lower Event panel displays the log events for the currently selected KVM switch the highlighted one if there are more than one To select a KVM switch from the list simply click on it 12 4 2 List Panel List Panel The List panel contains six fields Field Explanation Determines whether the Log Server is recording log events for the corresponding KVM switch If the Recording check box is the field displays Recording and log events are recorded If the Recording check box is not checked th
26. below icon Purpose o O Click on the hand icon and drag to move the control panel to another position on the screen O o Click to bring up the Hotkey Setup dialog box see section 9 3 1 Hotkey Setup for details A Click to bring up the Video Options dialog box Right click to perform a quick Auto Sync see section 9 3 2 Video Adjustment Left click this icon to toggle Full Screen Mode on and off Right click this icon to toggle Keep Screen Size on and off See section 9 1 Activating the OSD for details Click to take a snapshot of the remote screen The captured screen is saved in the directory you set up in the Graphics Configuration dialog box See section 9 1 Activating the OSD for details e Click to bring up the Message Board see section 9 3 3 Message Board for details Click to exit the remote view These Lock Key LEDs show the Num Lock Caps Lock and Scroll Lock status of the remote computer Click on the icon to toggle the status Note When you first connect the LED display may not be accurate To be sure click on the LEDs to set them 9 Windows Client continued 9 3 Windows Client Control Panel continued 9 3 1 Hotkey Setup Various configuration actions related to the keyboard video and mouse can be performed via Hotkey combinations The Hotkey setup utility is accessed by clicking the Keyboard icon on the Control Panel The actions performed by the Hotkeys are listed in the left column the c
27. continued 9 3 Windows Client Control Panel continued 9 3 3 Message Board The NetDirector Console KVM Switch with IP Access supports multiple user logins which can possibly give rise to access conflicts To alleviate this problem a message board feature has been provided allowing users to communicate with each other The message board functions much like an Internet chat program does When you click the Message Board icon on the Windows Client Control Panel a screen similar to the one below appears Button Bar I eo s Bw Urs sckrerectrslce Message Des play Panel Com pose Pane The Button Bar The buttons on the Button Bar are described in the table below Enable Disable Chat When disabled messages posted to the board are not displayed The button is shadowed when Chat is disabled The icon displays next to the user s name in the User List panel when the user has disabled Chat Occupy Release Keyboard Video Mouse When you Occupy the KVM other users cannot see the video and cannot input keyboard or mouse data The button is shadowed when the KVM is occupied The icon displays next to the user s name in the User List panel when the user has occupied the KVM Occupy Release Keyboard Mouse When you Occupy the KM other users can see the video but cannot input keyboard or mouse data The button is shadowed when the KM is occupied The icon displays next to the user s name in the User Li
28. drag the slider bar to a lower setting to decrease the amount of video data transferred This ensures screen refresh at workable speeds Adjusts the transparency of the toolbars displayed by the Windows and Java Client applications Slide the bar until the display in the Demo window is to your liking Enable Refresh Color Depth Control Transparency Gamma Adjustment If it is necessary to correct the gamma level for the remote video display use the Gamma function of the Video Adjustment dialog box Under Basic configuration there are ten preset and four user defined levels to choose from Drop down the list box and choose the most suitable one For greater control clicking the Advanced button brings up the following dialog box FF inim Fh vey fr me Cha shape vas gl High Low Transparency ow High OK Cancel e Click and drag the diagonal line at as many points as you wish to achieve the display output you desire e Click Save As to save up to four user defined configurations derived from this method Saved configurations can be recalled from the list box at a future time e Click Reset to abandon any changes and return the gamma line to its original diagonal position e Click OK to save your changes and close the dialog box e Click Cancel to abandon your changes and close the dialog box Note For best results change the gamma while viewing a remote computer 9 Windows Client
29. eoarenoonoene oeo w peme o i feee O O 9 4 3 Panel Array Mode Clicking on the OSD Toolbar s Panel Array icon invokes Panel Array The number of panels in the array 16 9 4 or 1 can be selected by Mode Under this mode the OSD divides your screen into a 4 x 4 grid of clicking Show More Ports and Show Fewer Ports on the panel 16 panels array toolbar e If the computer connected to a port is on line its screen displays in its panel otherwise the panel is blank e Only ports that are accessible to the currently logged in user are displayed see User Management section 7 6 1 All other panels are blank e If you move the mouse pointer over a panel information about the port displays at the bottom of the screen e You can access a computer connected to a port by moving the mouse pointer over its panel and clicking You switch to the computer exactly e Each panel represents one of the KVM switch s ports Starting with port as if you had selected it from the OSD Main screen 1 at the upper left going from left to right top to bottom port 16 is at the lower right e When the Array is first invoked it scans through each of the ports that were selected for Auto Scanning under the Configuration page s Scan Select function see section 7 4 and displays information about the port port name resolution on line status port access status at the bottom of the panel Note The scan duration in panel array mode is
30. from 8 to 99999 Kilobytes per second Kbps IP Address The NetDirector Console KVM Switch with IP Access can either have its IP address assigned dynamically DHCP or it can be given a fixed IP address e For dynamic IP address assignment select the Obtain IP address automatically button e To specify a fixed IP address select the Set IP address manually button and fill in the IP address subnet mask and default gateway DNS Server e For automatic DNS Server address assignment select the Obtain DNS Server address automatically button e To specify the DNS Server address manually select the Use the following DNS Server button and fill in the addresses for the primary and alternate DNS servers Note Specifying the primary DNS Server address is mandatory The alternate DNS Server address is optional Character Meaning Grants the user administrator privileges allowing the user to configure the system Allows the user to access the system via the Windows Client program Allows the user to access the system via the Java Client program Allows the user to access log information via a Web browser Restricts the user from accessing specified ports on the OSD port list Syntax PN 1 2 3 4 etc Limits the user to only being able to view specified ports on the OSD port list PV Syntax PV 1 2 3 4 etc Defines the OSD Hotkey UHK UHKO Scroll Lock Scroll Lock UHK1 Ctrl Ctrl Defines the OSD List Function
31. sure that the total of the ampere ratings of all products used on this cord does not exceed the extension cord ampere rating Make sure that the total of all products plugged into the wall outlet does not exceed 15 amperes Consideration should be given to the connection of equipment to the supply circuit and what effect overloading the supply circuit might have on overcurrent protection and supply wiring To help protect your system from sudden transient increases and decreases in electrical power use a Tripp Lite Surge Suppressor Line Conditioner or Uninterruptible Power Supply UPS Position system cables and power cables carefully be sure that nothing rests on any cables When connecting or disconnecting power to hot pluggable power supplies observe the following guidelines e Install the power supply before connecting the power cable to the power supply e Unplug the power cable before removing the power supply e Ifthe system has multiple sources of power disconnect power from the system by unplugging all power cables from the power supplies e Do not attempt to service the device yourself Refer all servicing to qualified service personnel e If the following conditions occur unplug the device from the wall outlet and bring it to qualified service personnel for repair e The power cord or plug has become damaged or frayed e Liquid has been spilled into the device e The device has been exposed to rain or wat
32. to the screen border that is closest to the area you want to view and the screen will scroll e If Keep Screen Size is enabled the box is checked the remote screen is not resized e If Keep Screen Size is not enabled the box is not checked the remote screen is resized to fit the local monitor s resolution e If the remote resolution is smaller than that of the local monitor its display appears like a window centered on the screen e If the remote resolution is larger than that of the local monitor its display is centered on the screen To access the areas that are off screen move the mouse to the corner of the screen that is closest to the area you want to view and the screen will scroll Snapshot These settings let the user configure the KVM switch s screen capture parameters e Path lets you select a directory that the captured screens automatically get saved to Click Browse navigate to the directory of your choice then click OK By default the captured screens get saved to your desktop e Click a button to choose whether you want the captured screen to be saved as a BMP or a JPEG JPG file e If you choose JPEG you can select the quality of the captured file with the slider bar The higher the quality the larger the file size 3 Once contact with the KVM switch has been established the Switch to Remote View button becomes active Click it to connect to the KVM switch and take over console control of the un
33. to the remote system you can implement their effects on the remote system by specifying a function key to substitute for the Ctrl key LCntrl If you substitute the F11 key for example pressing F11 5 would appear to the remote system as Ctrl 5 Substitute Alt key Substitute Ctrl key Substitute Ctrl key Note To invoke an action you must press and release the keys one key at a time 9 Windows Client continued 9 3 Windows Client Control Panel continued 9 3 2 Video Adjustment You can adjust the placement and the picture quality of the remote screen as displayed on your local monitor with the Video Options function To do so either click on the Hammer icon on the Control Panel or use the Adjust Video hotkeys see section 9 3 1 Hotkey Setup The following screen appears Video Options oo Screen posibor t a i gt Green Gan Blue Gan pm Auto Sync T Setto EE i Gamma Default X Advancedy gt Min Max Pee pe Te ware Pea Vv Enable refresh Fang depth controt Enabled FO Adjust the horizontal and vertical position of the remote computer window by Clicking the Arrow buttons Click Auto Sync to detect the vertical and horizontal offset values of the remote screen and automatically synchronize it with the local screen If the local and remote mouse pointers are out of AoE sync in most cases performing this function will PRE bring them
34. with the username and password 2 If you are the Administrator and are logging in for the first time use the default Username administrator and the default Password password For security purposes we strongly recommend you remove these and give yourself a unique username and password see section 7 6 1 User Management After you have successfully logged in the KVM switch s Main webpage appears with the General dialog box displayed Note This is the same dialog box that appears whenever you click the General icon at the top left of the page 8 Browser Operation continued 8 2 Webpage Layout Webpage Icons eT UDIEI M e The General dialog box is the default Webpage An explanation of the dialog box fields is given in the table below ee Click this icon to display the General dialog box To make it easier to manage installations that See General Dialog Box for an explanation of Device Name have more than one KVM switch You can give the dialog box fields the KVM switch a unique name here Click this icon to synchronize the KVM switch s MAC Address TO Da emele SCE SRA DUD es Access MAC address displays here time with your computer s time er Fi vesi Indicates the KVM switch s current firmware e f both are in the same time zone the device s ETWAT VerSION version level time is changed to match the computer s time Displays the currently selected rate for data If they are in different time zones the devic
35. you can power on the switch After the switch is powered on power on the computers Note The BO20 008 17 IP is pictured above The only difference between it and the BO20 016 17 IP is the number of KVM ports 3 Use the appropriate KVM cable kits as described in the Cables section of the BOO7 008 or BO22 U16 owner s manual to connect any available KVM port on the second stage KVM switch to the keyboard video and mouse ports of the computers you are installing Repeat Steps 2 and 3 for any additional second stage KVM switches that you wish to cascade from the NetDirector Console KVM Switch with IP Access 4 If it is not already powered on power on the NetDirector Console KVM Switch with IP Access 5 Power on the second stage KVM switches 6 Power on the connected computers 6 Basic Operation 6 1 Opening the Console The console consists of two modules an LCD display module located under the top cover and a keyboard touchpad module below the LCD module The modules can either slide together or independently This allows you to have the LCD display available for viewing while the keyboard touchpad module is conveniently out of the way when not in use 6 1 1 Opening Separately 1 Release the console by sliding the front panel catches toward the center and pull the top panel a few centimeters toward you Once the console has been released you can let go of the catches
36. 4 In order to computer whose screen resolution you wish to change protect it from being damaged by resolutions that are beyond its display 1 Open the computer s Control Panel and double click Display The capability we recommend that the screen resolutions of the connected Display Properties dialog box appears 1280 x 1024 or lower computers be set to 1280 x 1024 or lower Click the Settings tab and then click Advanced If ish to displ lutions higher than 1280 x 1024 foll l er ee eee ae In the dialog box that appears click the Monitor tab the procedure described below to change the computers screen resolutions and safeguard the KVM switch s LCD monitor 4 Under Monitor settings click to clear the Hide modes that this Note We strongly recommend that you close the KVM switch s LCD console before monitor cannot display check box continuing 5 Click Apply e Using the LCD monitor to view computers that are set to resolutions that exceed its P A T A A E A T Click the Adapter tab and then click List All Modes The List All Modes dialog box appears e To access computers from the local console when the integrated console is closed simply connect an external KVM console with a monitor that supports 1600 x 1200 7 Under List of valid modes select the display mode that you want the 60 Hz to the KVM switch s external console ports computer to use Note The maximum screen resolution and refresh rate that
37. 4 Introduction continued 4 2 Features e Console KVM Switch with built in IP Access in a dual rail housing with top and bottom clearance for smooth operation in 1U of rack space e Integrated KVM console with 17 LCD monitor keyboard and touchpad e Dual Rail LCD Monitor module can slide independently of the keyboard touchpad module e A single console controls up to 16 computers cascade additional units to control up to 256 computers e Remotely access computers via the LAN WAN or Internet control your installation when and where you want e Grayscale option to improve transfer speed in low bandwidth situations e User selectable network transfer rate e Optional external console ports located on the rear of the unit manage computers in the LCD KVM switch from an external console PS 2 keyboard monitor and PS 2 mouse e Optional external PS 2 mouse port on Keyboard panel provides a convenient setup for an external mouse e Console lock enables the console modules to remain securely locked away in position when not in use e Internet browser access Windows Client and Java Client provided Java Client works with most operating systems 4 3 System Requirements 4 3 1 Optional External Console e A VGA SVGA or MultiSync monitor capable of displaying the highest resolution provided by any computer in the installation e PS 2 keyboard and mouse 4 3 2 Computers The following equ
38. Java Client continuea 10 2 Java Client OSD When you bring up the OSD the Main screen comes up in the center of your monitor The remote OSD is the same as the local OSD except the Log tab is not available The Log can be accessed remotely via the remote main page see section 8 2 Webpage Layout The Main tab see section 7 2 the Configuration tab see section 7 6 2 and the Administration tab see section 7 6 all function exactly as described earlier in this manual Note The Administration tab is disabled for users who don t have administration privileges 10 3 Java Client Control Panel Instead of a control panel like the one that the Windows Client uses the Java Client has a hidden control panel located at the bottom center of the screen The panel becomes visible when the mouse pointer is moved over it The Java Client Control Panel icons and their functions are described in the sections that follow Switch set Video Sychronize Lock screen Parameters Mouse LEDs Mode Help j evo Ge i PARI Keypad Message Resolution About Exit Board ie mle 3 od Set Video Parameters Clicking this button brings up the Video Adjustment dialog box Er Beima Seriyye a Eili pie Eii arn Dato deere pede Tamy L La ae kL Prat r rebas Fimigsh rary Trka dopi r orina rs F Hri Loa irii a A ron DENG Lya The Video Settings dialog box functions exactly the same as the Video Option dialog box i
39. Los TimeZone Daylight Savings Time GMT 10 Vladivostok zj Sun Mon Tue Wed Thu Fri 2 3 a ROR 9 10 11 12 13 14 1 17 Ris 22 3 24 2 2 2 2B Time foi 249 24 e If your country or region employs Daylight Saving Time Summer Time check the corresponding box e To establish the time zone that the KVM switch is located in drop down the Time Zone list and choose the city that most closely corresponds to where it is at e To set the year and day use the Calendar graphic e Clicking lt or gt moves you backward or forward by one month incre ments e Clicking lt lt or gt gt moves you backward or forward by one year incre ments e In the calendar click on the day e To set the time use the 24 hour HH MM SS format e Click Synchronize to save your settings 7 7 Upgrading the Firmware As new versions of the NetDirector Console KVM Switch with IP Access firmware become available they can be downloaded from our Website at www tripplite com Note Although upgrading the firmware isn t on the OSD Administration page it is an adminis trative function so we will discuss it in this chapter To upgrade the firmware do the following 1 Download the new firmware file to a computer that is not part of your KVM switch installation 2 From that computer open your browser and log in to the NetDirector Console KVM Switch with IP Access see section 8 1 Logging In Log Page Cl
40. Owner s Manual Console KVM Switch with IP Access Model B020 008 17 IP and B020 016 17 IP TRIPPLITE 1111 W 35th Street Chicago IL 60609 USA www tripplite com support c L Jus Tested To Comply With FCC Standards RoHS COMPLIANT Copyright 2010 Tripp Lite All rights reserved All trademarks are the property of their respective owners The policy of Tripp Lite is one of continuous improvement Specifications are subject to change without notice Table of Contents 1 FCC Information 4 7 Administration 2 User Notice 4 7 1 Local Console 12 3 Package Contents 4 ice SI ES0e I n 7 2 1 Quick View Ports 13 4 Introduction 4 7 2 2 List Function 13 4 1 Overview 4 7 2 3 Port Names 14 4 2 Features 5 7 3 Port Operation 14 4 3 System Requirements 5 7 4 Configuration Page 15 4 3 1 Optional External Console 5 7 6 Administration Page 16 4 3 2 Computers 5 7 6 1 User Management 16 4 3 3 Remote Computers 5 7 6 2 Service Configuration 17 4 3 4 Cables 5 7 6 3 Network 18 4 3 5 Converters and Adapters 6 7 6 4 RADIUS Settings 18 4 3 6 Operating Systems 6 7 6 5 Security 19 4 4 Components 6 7 6 6 Customization 20 4 4 1 Front View 6 7 6 7 Date Time 21 4 4 2 Keyboard Module 6 7 7 Upgrading the Firmware 21 4 4 3 LCD Module 7 OO FENER 7 8 Browser Operation 3 8 1 Logging In 22 5 Installation 8 sang 8 2 Webpage Layout 23 5 1 General Safety Instructions 8 5 2 Standard Rack Mounting 9 9 Windows
41. P address The system administrator may change the string from time to time to thwart unauthorized access attempts Be sure you have the correct string when you attempt to connect Login X Please input username and password Username _____ Cancel 3 After you establish a connection a Login dialog box appears Provide a valid Username and Password and then click OK Once the authentication procedure completes successfully the KVM switch remote main page displays on your monitor The look and feel of the AP Java Client operation is the same as for the browser version of the Java client Refer to chapter 10 for details 14 Appendix 14 1 Specifications Pwunberatsererrons Je de OOO O O Max Number of Connected 128 256 Computers OSD Hotkey Pushbut OSD Hotkey Pushbut ton ton External Console Connectors 1 HD15 Female 1 HD15 Female 3 MiniDIN6 Female 3 MiniDIN6 Female 1 MiniDIN6 mouse 1 MiniDIN6 mouse port is located on the port is located on the keyboard panel keyboard panel KVM Port Connectors 8 HD15 Female 16 HD15 Female KVM Cable Kits PS 2 P774 Series KVM P774 Series KVM Cable Kits Cable Kits KVM Cable Kits USB P776 Series KVM P776 Series KVM Cable Kits Cable Kits Port Selection Buttons Yes Yes LCD Monitor Power On Off Button Power Cord Port LAN Port Reset Button Power On Off Switch KVM Switch Power LED 14 2 OSD Factory Default
42. Quick View status To select deselect a port highlight it and press the spacebar When a port has been selected as a Quick View port a red eye icon displays in the port icon column to indicate so When a port isn t selected there is no red eye icon 7 2 2 List Function The List Function lets you broaden or narrow the scope of which ports the OSD displays in the Main screen To invoke the List Function click the arrow at the upper right corner of the screen or press F3 OV ret iae E ab reer E mm Ha E mH Mod Sere 2 Ee Se Aa ite i 07 E 3 The drop down list on the left offers four fixed choices as shown in the table below Choice Meaning All Lists all of the ports on the installation Lists only the ports that have their attached devices Powered On powered on Guck view Lists only the ports that have been selected as Quick View ports Quick View Lists only the ports that have been selected as Quick View Powered On ports and have their attached computers powered on The text input box on the right allows you to key in a port name so that only port names that match what you key in show up in the list Wildcards and are acceptable and offer you more flexibility when searching For example if you want to find a server with the name Windows 2 type W 2 the first and last character in the port name must be entered If you want IM web Seresr Be web Sore e After you
43. The first user to send keyboard or mouse input after the port has been released gets to occupy the port Input a value from 0 to 255 seconds The default is 3 seconds A setting of 0 causes the port to be released the instant there is no input Occupy Miscellaneous The functions performed by the remaining elements at the bottom of the screen are described in the table on the next page 7 Administation continued 7 6 Administration Page continued 7 6 6 Customization continued Parameter Explanation Select this check box to reset the KVM switch and implement new settings when you log out Following a reset wait one to two Reset On Exit minutes before logging back in Note For some changes the Reset on exit check box is automatically selected and the KVM switch will reset when you log out Clearing the check mark before logging out will cause the new settings to be discarded Clicking this button undoes all changes that have been made to the Configuration and Administration pages except for port Reset Values Factory Default Settings names usernames and passwords and returns the parameters to the original factory default settings see section 14 2 OSD Clear Name List This function clears the Port Names on the Main page 7 6 7 Date Time The Date Time dialog box lets the Administrator set up the KVM switch s time parameters 6020 008 17 IP Date Time xi Main Coniiguration Administration
44. ace the device near or over radiators or heat registers The device cabinet is provided with slots and openings to allow for adequate ventilation To ensure reliable operation and to protect against overheating these openings must never be blocked or covered The device should never be placed on a soft surface bed sofa rug etc as this will block its ventilation openings Likewise the device should not be placed in a built in enclosure unless adequate ventilation has been provided Never spill liquid of any kind on the device Unplug the device from the wall outlet before cleaning Do not use liquid or aerosol cleaners Use a damp cloth for cleaning The device should be operated from the type of power source indicated on the marking label If you are not sure of the type of power available consult your dealer or local power company This device is designed for IT power distribution systems with up to 230V phase to phase voltage The device is equipped with a 3 wire grounding type plug This is a safety feature If you are unable to insert the plug into the outlet contact your electrician to replace your obsolete outlet Do not attempt to defeat the purpose of the grounding type plug Always follow your local national wiring codes Do not allow anything to rest on the power cord or cables Route the power cord and cables so that they cannot be stepped on or tripped over If an extension cord is used with this device make
45. an Interval The amount of time Auto Scan dwells on each port is set with the Scan Duration setting see section 7 4 Invoking Auto Scan To start Auto Scanning open the OSD toolbar by pressing your chosen hotkey twice either Scroll Lock or Ctrl and then tap the A key The Auto Scan function cycles through the ports in order starting from the first port on the installation An S appears in front of the Port ID Display to indicate that the port is being accessed under Auto Scan Mode Pausing Auto Scan While you are in Auto Scan Mode you can pause the scanning and focus on a particular computer by pressing P During the time that Auto Scanning is paused the S in front of the Port ID blinks on and off Pausing when you want to keep the focus on a particular computer is more convenient than exiting Auto Scan Mode because when you resume scanning you start from where you left off If you were to exit and restart Auto Scan Mode the scanning would start from the very first computer on the installation To resume Auto Scanning after pausing press any key except Esc or the Spacebar Scanning continues from where it left off Exiting Auto Scan While Auto Scan Mode is in effect ordinary keyboard functions are suspended You must exit Auto Scan Mode in order to regain normal control of the keyboard To exit Auto Scan Mode press Esc or the Spacebar Auto Scanning stops when you exit Auto Scan Mode Skip Mode Skip Mode allows you
46. arty driver installed such as one supplied by the mouse manufacturer you must remove it 10 Java Client continued 10 3 Java Client Control Panel continued Windows 2000 Set the mouse speed to the middle position set the mouse acceleration to None Control Panel Mouse Mouse Properties Motion RE Euttcre Feman Fin Hasara Pau Perv reh p porde eee J pouneres i Facto i ore Low M hein High ana bo petal DE Hra poria io ha daad bution ni ciaiog bo ear Windows XP Windows Server 2003 Set the mouse speed to the middle position disable Enhance Pointer Precision Control Panel Printers and Other Hardware Mouse Pointer Options E Etene poner reor E Ae r poinar the dated bution mn a disop bem _ Cipiry porie iraia Fl Heci p cordar rhe beer i Chri bakana m a prua fhe CTAL kar Windows ME Windows 95 Set the mouse speed to the middle position disable mouse acceleration click Advanced to get the dialog box for this Windows NT Windows 98 Set the mouse speed to the slowest position Sun Linux Open a terminal session and issue the following command Sun xset m 1 Linux xset m 0 Message Board The NetDirector Console KVM Switch with IP Access supports multiple user logins which can possibly give rise to access conflicts To alleviate this problem a message board feature similar to an Internet chat program a
47. ates a CA Root The certificate s name is not found on Microsoft s list of Trusted Authorities However the certificate can certificate is not trusted or a Certificate Error be trusted See Trusted Certificates section 8 1 for details response 14 3 7 Sun Systems Problems Video display problems with HDB 15 interface The display resolution should be set to 1024 x 768 60Hz systems e g Sun Blade 1000 servers Under Text Mode 1 Enter the ok prompt and issue the following firmware commands setenv output device screen r1024x768x60 reset all Under XWindow 1 Open a console and issue the following command m64config res 1024x768x60 2 Log out 3 Log in Video display problems with 13W3 interface The display resolution should be set to 1024 x 768 60Hz systems e g Sun Ultra servers Under Text Mode 1 Enter the ok prompt and issue the following firmware commands setenv output device screen r1024x768x60 reset all Under XWindow 1 Open a console and issue the following command ffoconfig res 1024x768x60 2 Log out 3 Log in These solutions work for most common Sun VGA cards If using them fails to resolve the problem consult the Sun VGA card s manual 14 Appendix continued 14 4 Screen Resolutions Higher than 1280 x 1024 The maximum screen resolution of the NetDirector Console KVM Switch From a remote computer log into the KVM switch and access the with IP Access integrated LCD monitor is 1280 x 102
48. commend that you upgrade See section 7 7 Upgrading the Firmware for upgrade details 14 3 2 Administration Problems Symptom Action o After upgrading firmware the KVM switch still appears to Delete all temporary Internet files and cookies close the Web browser and then open a new be using the old firmware version instance of the Web browser After making changes and checking Reset on exit and Upgrade your browser to Internet Explorer 6 0 2800 1106 or higher then logging out the KVM switch doesn t reset after exit After making changes and checking Reset on exit when Log in from a remote console to automatically recover the correct date If you log in from the log back in the calendar changes to an incorrect much local console go to the Administration page and reset the calendar to the correct date earlier date 14 3 3 General Operation Problems Symptom Acti Unplug the cable s from the console port s and then plug it back in again When logging in from a browser the following Make sure to include the forward slash and correct login string when you specify the KVM switches IP message appears 404 Object Not Found address See Default Webpage Name section 7 6 5 Two pointers appear when login from a remote You can shrink the non functioning pointer so that it is almost invisible computer can t set the computers screen resolutions If you wish to set the screen resolutions of the connected computers to some
49. cted to the remote port displays directly below the Lock LEDs 10 3 4 Switch Screen Mode ec Clicking this button enables or disables Full Screen Mode By default the Java Client opens in Full Screen Mode 10 3 5 About th Clicking this button opens the About dialog box which displays the Java Client Version information Click the OK button to close the dialog box 10 3 6 Send Ctrl Alt Del EE Clicking this button sends a Ctrl Alt Del signal to the remote system 10 Java Client continued 10 3 Java Client Control Panel continued 10 3 7 Help ey Clicking this button brings up the online help screen for the Java Client 10 3 8 Exit Ls Clicking the Exit button terminates the Java Client session 10 4 Port Operation Java Client port operation is the same as for the Windows Client See section 9 4 Port Operation for details 10 4 1 Panel Array Mode This is very similar to the Windows Client Panel Array Mode see section 9 4 3 for details except for some differences in the toolbar The Java Client Panel Array Mode Toolbar is described in the table below Pauses on the panel that has the focus at the time you click Brings the current panels focus to the first available port that the pause button After you click Pause the button changes to is four ports after the port you were just on an arrowhead and its caption changes to Resume To resume scanning click the Resume button ap ee T of panels in the array C
50. d toward you to release the keyboard module then slide the module slightly in 2 Let go of the catches Using the front handle push the keyboard module all the way in 6 3 LCD OSD Configuration When you have not entered the LCD OSD Menu function pressing this button invokes the Menu function and brings up the Main Menu When navigating through the menus this button moves you right or up When making an adjust ment it increases the value When navigating through the menus this but ton moves you left or down When making an adjustment it decreases the value e When you have not entered the LCD OSD Menu function pressing this button performs an auto adjustment An auto adjustment automatically configures all the settings for the LCD panel to what the OSD considers their optimum values to be e When you have entered the LCD OSD Menu function pressing this button exits the current menu and returns you to the previous menu Use it to leave an adjustment menu when you are satisfied with the adjustment you have made e When you are at the Main Menu pressing this button exits the LCD OSD 3 Rotate the LCD module all the way down then pull the rear catches to release the LCD module B B BB B BE B EI e o p BBE B BA E DO O OO 0 OO O
51. dress key in the same address in both the From and To fields To filter a continuous range of IP addresses key in the start of the range in the From field key in the end of the range in the To field After you specify the filter addresses click OK e To delete a filter select it in the IP filter and or MAC filter list boxes and click Remove e To modify a filter select it in the IP filter and or MAC filter list boxes and click Edit The Edit dialog box is similar to the New Dialog box When it comes up simply delete the old address and replace it with the new one Default Webpage Name e The Default web page name entry field lets the Administrator specify a login string in addition to the IP address that the user must include when accessing the KVM switch with a browser For example 192 168 0 126 abcdefg e The user must include the forward slash and the string along with the IP address For security purposes we recommend that you change this string from time to time Note If no string is specified here anyone will be able to access the KVM switch with the Web browser using the IP address alone This makes your installation less secure 7 Administation continued 7 6 Administration Page continued 7 6 6 Customization The Customization dialog box is arranged in four major sections Login Failures Working Mode I O and untitled miscellaneous functions at the bottom The functions of each of the Customization it
52. e s Network Transfer Rate transmission The network transfer rate is time is changed to match the computer s administrator selectable see Network Transfer time except that the time zone difference is Rate section 7 6 3 still maintained Select this check box to reset the KVM switch Click this icon to install new versions of the and implement new settings when you log out NetDirector Console KVM Switch with IP Access Reset on Exit Following a reset wait one to two minutes before firmware See section 7 7 for details logging back in This check box is only enabled for users who have administration privileges Note The Firmware icon only displays for users with administrative ee ran nee a TT permission It doesn t appear on the Webpages of users who don t have the ges i 3 y roper permission selected and the KVM switch will reset when you log out Clearing the check p mark before logging out will cause the new settings to be discarded You should always click this icon to log out Displays the current IP address of the A EE OE E e ON NetDirector Console KVM Switch with IP without first logging out you will have to wait Last IP from DHCP Access Note This field only appears when the System approximately one minute before logging in PORGI Administrator has chosen to obtain an IP Address via a again unless multiuser operation is enabled see DHCP server see section 7 6 3 Network section 7 6 6 Customization Note New vers
53. e Adjust Mouse function with the Adjust Mouse hotkeys see section 9 3 1 Hotkey Setup for details e After activating the Adjust Mouse function move the local mouse pointer exactly on top of the remote mouse pointer and click For additional mouse synchronization procedures see pages 32 33 10 Java Client 10 1 Activating the OSD Access the NetDirector Console KVM Switch with IP Access remote main page see section 8 1 Logging In for details The layout of the remote main page is discussed in detail in Chapter 8 After you have successfully logged in to activate the Java Client OSD do the following 1 Click the rara cient button at the left of the Webpage Note You must have Sun s Java 2 JRE 1 4 2 or higher installed on your computer before running the Java Client Java is available for free download from the Sun Java Website http java sun com 2 Accept the security certificates 3 When the browser dialog asks what to do with the program file click Open Note If the browser cannot run the file save it to the hard drive Then with your browser still open to the Remote Webpage run the file from your disk If you use the save to disk method for security purposes you cannot simply run a previously downloaded version of the program Each time you want to remotely access the KVM switch you must log in to the Webpage with a valid username and password to download a fresh copy of the program 10
54. e field displays Paused and Recording log events are not being recorded Note Even if a KVM switch in the list is not highlighted the Log Server will still record its log events if the Recording check box is checked This is the IP address or DNS name that was given to the KVM switch when it was added to the Log Server This is the port number that was assigned to the Log Server in the KVM switch s OSD If the Log Server is connected to the KVM switch this field displays Connected If it is not connected this field displays Waiting Connection This means that the Log Server s MAC address has not been set properly and will need to be set up on the Service Configuration page of the KVM switch s OSD see section 7 6 2 Days This field displays the number of days that the KVM switch s log events are to be kept in the Log Server s database before expiration This field displays the descriptive information given for the KVM switch when it was added to the Log Server 12 4 3 Event Panel The lower panel displays event information for the currently selected KVM switch Note that if the installation contains more than one KVM switch the Log Server will still record its event information and keeps it in the database as long as the Recording check box is checked 13 AP Operation 13 1 Overview In some cases the Administrator may not want the NetDirector Console KVM Switch with IP Access to be available via web browser AP vers
55. emote system 9 4 1 OSD Toolbar The OSD provides a toolbar to help you control the KVM switch remotely M aGh wT XED To bring up the toolbar tap the OSD Hotkey Scroll Lock or Ctrl twice Mova mouss daa Kahta 2 CC 1 k The toolbar appears in the upper left corner of the screen Depending on the settings that were selected under JD Display see section 7 4 the Port Number and or the Port Name display at the right of the toolbar Note Click on a free area of the toolbar and drag to move it around the screen When the toolbar displays mouse input is confined to the toolbar area and keyboard input has no effect To carry out operations on the computer connected to the port close the toolbar by clicking the X on it or recall the OSD and select the port again 9 4 2 OSD Toolbar Icons OSD Toolbar Icons The meanings of the toolbar icons are explained in the table below Click to skip to the first accessible port on the entire installation without having to invoke the OSD Click to skip to the first accessible port previous to the current one without having to invoke the OSD Click to begin Auto Scan Mode The KVM switch automatically switches among the ports that were selected for Auto Scanning under the Configuration Scan Select function see section 7 4 This allows you to monitor their activity without having to switch among them manually ion M a Cm ossansnicannnoinaaeonemiaenneemee O P ee neronoe oron remanere reene ranor
56. ems are described in the sections that follow B020 008 17 IP Customization E Main Conliguration Administration Log Login Failures Allowed F Timeout E mins Working Mode Enable stealth mode V Enable browser J Enable multiuser operation Set default to grayscale 170 Attributes 7 Reset on exit Reset Yalues Clear Name List op wD Owe Login Failures e Allowed sets the number of consecutive failed login attempts that are permitted from a remote computer e Timeout sets the amount of time a remote computer must wait before attempting to login again after it has exceeded the number of allowed failures Working Mode e If Stealth Mode is enabled the NetDirector Console KVM Switch with IP Access cannot be pinged e To permit browser access to the KVM switch click the Enable Browser checkbox If browser access is not enabled users will not be able to log into the unit via their browsers Note Before you disable browser access you will need to download the API versions of the Windows and Java Clients from the IP Home Page See section 8 2 for details The only way to access the API versions is to access the KVM switch via a browser e If Multiuser Operation is enabled up to 32 users can simultaneously access the KVM switch e If Set default to grayscale is enabled the remote display is changed to grayscale This can speed up I O transfer in low bandwidth situations T
57. er e The device has been dropped or the cabinet has been damaged e The device exhibits a distinct change in performance indicating a need for service e The device does not operate normally when the operating instructions are followed e Only adjust those controls that are covered in the operating instructions Improper adjustment of other controls may result in damage that will require extensive work by a qualified technician to repair e Use of this equipment in life support applications where failure of this equipment can reasonably be expected to cause the failure of the life support equipment or to significantly affect its safety or effectiveness is not recommended Do not use this equipment in the presence of a flammable anesthetic mixture with air oxygen or nitrous oxide Rack Mounting e The ambient operating temperature in the rack may be an issue and is dependent upon the rack load and ventilation When installing in a closed or multi unit rack assembly make sure that the temperature will not exceed the maximum rated ambient temperature 0 to 40 C e Before working on the rack make sure that the stabilizers are secured to the rack extended to the floor and that the full weight of the rack rests on the floor Install front and side stabilizers on a single rack or front stabilizers for joined multiple racks before working on the rack e Always load the rack from the bottom up and load the heaviest item in the rack first
58. h IP Access B020 008 1 7 IP Secunty x Main Conliguration Administration Log o eee New 2 Ea Remove fee Default web page name J MAC FilterEnable include exclude New Edt IP and MAC Filtering e If any filters have been configured they appear in the IP filter and or MAC filter list boxes e IP and MAC filters control access to the KVM switch based on the IP and or MAC addresses of the computers attempting to connect A maximum of 100 IP filters and 100 MAC filters are allowed To enable IP and or MAC filtering Click the ZP Filter Enable and or MAC Filter Enable checkbox e If the include button is checked all the addresses within the filter range are allowed access all other addresses are denied access e If the exclude button is checked all the addresses within the filter range are denied access all other addresses are allowed access e To add a filter click New A dialog box similar to the ones shown appear Examples Character Meaning User has administrator privileges user can access the sys C W j tem via the Windows Client User can access the system via the Windows Client user can access the system via the Java Client user can access log information via the user s Web browser MAC Filter OF Cancel MAC address OF Cancel Note Each IP filter can consist of a single address or a range of addresses To filter a single IP ad
59. has invoked Auto Scan Mode but the OSD has not been invoked another user can interrupt Auto Scan Mode by invoking Auto Scan Mode the OSD e When a user has invoked Panel Array Mode all successive users automatically enter Panel Array Mode Panel Array Mode continues until the original user stops it Administrators can override Panel Array Mode e Only the user who starts Panel Array Mode can use the Skip Mode see section 9 4 3 function Panel Array Mode e Only the user who starts Panel Array Mode can switch ports Other users automatically switch to the ports that the original user selects However if an individual user does not have access rights to the port that the original user switches to the user will not be able to view that port e Individual users can increase or decrease the number of panels they wish to view in Panel Array Mode however the picture quality may decrease as the number of panels decreases 9 4 5 Keyboard Hotkey Operation Keyboard hotkey combinations allow you to provide KVM focus to a port directly from the keyboard The NetDirector Console KVM Switch with IP Access hotkey features are described in the following sections Auto Scanning The Auto Scan function automatically switches among all the ports that are accessible to the currently logged on User so that the user can monitor their activity automatically See Scan Select section 7 4 for information regarding accessible ports Setting the Sc
60. help identify it This specifies the number of days that an event Limit should be kept in the Log Server s database before it expires and it is cleared out Fill in or modify the fields then click OK to finish Address Item Explanation ee O KVM switches are listed according to their IP address Select the unit that you want to perform the search on from this list You can select more than one unit for the search If no units are selected the search is performed on all of them ree Sets the level for how detailed the search results Priority List display should be Select the date that you want the search to Start Date start from The format follows the MM DD YYYY convention as follows 06 11 2007 Server List Start Time Select the time that you want the search to start from End Date Select the date that you want the search to end at Select the time that you want the search to end at Key in the pattern that you are searching for here PaE The multiple character wildcard is supported E g h ds would display all records that contain a words that start with an h and end with ds Lists the events that contained matches for the Results search Click this button to start the search Click this button to print the search results Click this button to exit the Search dialog box Maintenance This function allows the administrator to perform manual maintenance of the database such as erasing specified records
61. hoose between Brings the current panels focus to the first available port that i E el ES Decrease the number of panels in the array Choose be tween 16 8 4 and 1 Brings the current panels focus to the first available port e o a a Brings the current panels focus to the first available port after 10 4 2 Keyboard Hotkey Operation Keyboard hotkey operation is the same as for the Windows Client See section 9 4 5 Keyboard Hotkey Operation for details 11 Log File 11 1 Log File on Remote Main Page B020 008 17 IP Log xl The NetDirector Console KVM Switch with IP Access logs all the events that take place on it To view the contents of the log file click the Log icon Main Coniiguration Administration Log at the left of the remote main page or click on the Log tab of the local a console OSD A screen similar to the one below appears 03 14 24 Accept new IP 10 0 100 150 03 15 57 User administator trom 00 40 01 41 E 7 84 03 16 18 Use from 00 40 01 41 7 84 10 0 13 189 A maximum of 512 events are stored in the log file To clear the log file click on the Clear Log icon at the lower right of the screen Note The Log File is a temporary file that is erased when the KVM switch is turned off or loses power It is recommended that you install the Log Server to back up the contents of the log file 12 Log Server The Windows based Log Server is an administrative utility that records all the event
62. icking the Log tab brings up the contents of the log file The log file is discussed in Chapter 11 B020 008 17 IP Log ERB Main Coniiguration Administration Log 4 03 14 24 Loading system setting 03 14 24 Accept new IP 10 0 190 150 03 15 57 Use administator trom 00 40 01 41 E 7 84 03 16 18 Use from 00 40 01 41 7 84 10 0 13 1391 3 Click the Firmware icon see section 8 2 Webpage Layout to open the Firmware configuration dialog box Ee E Firmware File 4 Click Browse navigate to the directory that the new firmware file is in and select the file 5 Click Upgrade 6 After the upload completes click the Logout icon to exit and reset the KVM switch 8 Browser Operation 8 1 Logging In To log in from an Internet browser 1 Using the IP address see section 7 6 3 Network and Default Web Page Name see section 7 6 5 Security given to you by your system administrator log in to the KVM switch via your web browser Note If browser access is denied see section 7 6 6 Customization you will need to obtain the Windows Client or Java Client API program from your system administrator to access the KVM switch 2 When you log in to the KVM switch from your Web browser a Security Alert message appears to inform you that the device s certificate is not trusted and asks if you want to proceed ocurtty Alert Fil infpana en pou eophenys sihi tha bs panra be vias of
63. ions of the Windows Client and the Java Client are provided to enable direct access of the KVM switch without having to go through a browser The programs are initially downloaded from the KVM switches remote main page by the system administrator After they have been downloaded by the Administrator browser access is disabled and users must get the AP versions of the Windows and Java client in order to remotely access the KVM switch 13 2 Windows Client 13 2 1 Installation To install the Windows Client on your computer you must first obtain the x AP Windows Client from your system administrator and save it on your eh Rp Eg san Name VfinClentexe Type Applicetion 475 KB From 10 0 100 67 an sme cea computer White files from the Memet can be useful this fie type can polentialy harm your computer If you do not trust the source do not run or seve this software Whet s the isk 13 2 2 Starting Up To connect to the KVM switch go to the Windows Client program and double click its icon WinClient exe to bring up the Windows Client This area is used when you want to connect to a Connection Screen KVM switch at a remote location You can drop down Pie Chet 10 060 Dela TT the P list box and select an address from the list If the address you want isn t listed you can key in the nase E eT A IP address you want Then key in the port number in the Port field If you don t know the port number contact you
64. ions of the NetDirector Console KVM Switch with IP Access firmware can be downloaded from our Website as they become available Webpage Buttons e are explained in the table below Purpose Click this button to download the Windows Client software to remotely control the connected computer s Note You must download a new Windows Client each time you log in from your browser For platform independence the Java Client allows users that have Java installed on their computers to connect to the NetDirector Console KVM Switch with IP Access Click this button to download the Java Client software to remotely control the connected server s Note You must download a new Java Client each time you log in from your browser In some instances administrators don t want the KVM switch to be accessible by browser Clicking this button allows the System Administrator to download the API version of the Windows Client Once browser access is disabled users will need to obtain the API program from their System Administrator API operation is discussed in Chapter 13 In some instances administrators don t want the KVM switch to be accessible by browser Clicking this button allows the System 4a Java Client f Administrator to download the API version of the Java Client Once browser access is disabled users will need to obtain the API program from their System Administrator API operation is discussed in Chapter 13 _ Log Server Clicking this button a
65. ipment must be installed on each computer e A VGA SVGA or MultiSync video graphics card with an HD15 port Note The integrated LCD monitor s maximum resolution is 1280 x 1024 75Hz Ensure that none of the computer resolution settings exceed the LCD monitor s maximum resolution Either e PS 2 mouse and keyboard ports 6 pin Mini DIN e USB port 4 3 4 Cables Custom wired PS 2 and USB KVM cable kits are available via Tripp Lite for use with the NetDirector Console KVM Switch with IP Access You must use these custom wired KVM cable kits when connecting to a computer server to ensure the KVM operation e Graphical OSD and graphical toolbars for convenient user friendly operation e Up to 64 user accounts up to 32 concurrent remote logins e Panel Array Mode view all ports at the same time e Message board feature allows logged in users to communicate with each other and allows a remote user to take exclusive control of the KVM functions e Windows based Log Server e Three user account types Administrator User and Select e Advanced security features include password protection and advanced encryption technologies 1024 bit RSA 256 bit AES 56 bit DES and 128 bit SSL e Supports RADIUS server authentication e Flash firmware upgradable over a network connection e Ports can be set to Exclusive Occupy and Share e Network Interfaces TCP IP HTTP HTTPS UDP RADIUS DHCP SSL ARP DNS 10Base
66. is not checked the remote display appears as a window on the local desktop If the remote screen is larger than what is able to fit in the window move the mouse pointer to the screen border that is closest to the area you want to view and the screen will scroll e If Keep Screen Size is enabled the box is checked the remote screen is not resized e If Keep Screen Size is not enabled the box is not checked the remote screen 1s resized to fit the local monitor s resolution e If the remote resolution is smaller than that of the local monitor its display appears like a window centered on the screen e If the remote resolution is larger than that of the local monitor its display is centered on the screen To access the areas that are off screen move the mouse to the corner of the screen that is closest to the area you want to view and the screen will scroll Snapshot These settings let the user configure the KVM switch s screen capture parameters see section 9 3 Windows Client Control Panel e Path lets you select a directory that the captured screens automatically get saved to Click Browse navigate to the directory of your choice then click OK By default the captured screens get saved to your desktop e Click a button to choose whether you want the captured screen to be saved as a BMP or a JPEG JPG file e If you choose JPEG you can select the quality of the captured file with the slider bar The higher the qual
67. it that is connected to it fie ES Ceni LADE Bhalla E aloj zj Maree oa fol Change P akma 13 AP Operation continued 13 2 Windows Client continued 13 2 4 Operation Once a connection to the KVM switch has been established the remote system s video output is captured and displayed on your monitor At the same time your local keystroke and mouse input is captured and sent to the remote system The look and feel of the AP Windows client operation is the same as for the browser version of the Windows client Refer back to chapter 9 for details 13 3 Java Client 13 3 1 Installation Ending the Session After you log out of the KVM switch you return to the Connection dialog box Click Disconnect to end the session To install the Java Client on your computer you must first obtain the AP Java Client from your system administrator 13 3 2 Starting Up To connect to the NetDirector Console KVM Switch with IP Access go to the AP Java Client program and double click its icon to bring up the Address Input dialog box Note The Java Client requires Java version 1 4 2 or higher 1 Key in the IP address for the unit you want to connect to including a forward slash followed by the login string if one has been set up by your system administrator then click OK 13 3 3 Operation 2 Note For security purposes the login string must be specified correctly as part of the I
68. ity the better looking the image but the larger the file size Finishing Up After you have finished making your configuration settings 1 Click OK to close the dialog box 2 Click Switch to go back to the Windows Client OSD Main page 9 Windows Client continued 9 2 Windows Client OSD After you gain control of the KVM switch the OSD comes up with the The remote OSD is the same as the local OSD except the Log tab is Main page and Windows Client Control Panel displayed not available The Log can be accessed remotely via the Remote Main BO20 100 17 1P Main Page see section 8 2 Webpage Layout The Main tab section 7 2 the wah cortiwaton Adrininzton i Configuration tab section 7 4 and the Administration tab section 7 6 all j function exactly as described earlier in this manual 102 WebSerer2 i 03 MeilSeve1 a B Note The Administration tab is disabled for users who don t have i 05 Fax Server 1 a o administration privileges j DB 06 Fax Server2 07 ABDI 08 9 3 Windows Client Control Panel The control panel consists of an icon bar at the top with two text bars below it Initially the text bars display the video resolution and IP address of the device at the remote location As the mouse pointer moves over the icons in the icon bar however the text bar information changes to describe the icon s function The functions that the icons perform are described in the table
69. key Close Closes the OSD display but does not log you out of the session You can bring the display back with the OSD hot keys Scroll Lock Scroll Lock Log Out Closes the OSD display and logs you out of the KVM switch You must re enter your username and password to regain access to the KVM switch 7 Administration continued 7 2 Main Page The Main page governs port access Selecting a port and double clicking it switches you to the device on that port e A monitor icon is in front of the port number The monitor icon is green for ports that have devices connected to them that are powered on otherwise it is gray e Ifa port has been specified as a Quick View port see below a red eye icon is displayed along with the monitor icon to indicate so In addition to using this page to select ports to switch to the administrator can also use this page to enable disable Quick View status for selected ports and to create modify or delete names for each of the ports The following sections describe how to enable Quick View and how to assign names to ports 7 2 1 Quick View Ports Selecting certain ports as Quick View ports is a way of limiting which ports are displayed in the OSD List and which ports are accessed when performing an auto scan Once marked as a Quick View port you can set it up so only Quick View ports are listed in the OSD Menu and or accessed during and auto scan The spacebar toggles a port s
70. key in your string either click the binoculars icons to the right of the box or press Enter e To go back to the default view erase the string and either click the binoculars to the right of the box or press Enter e To dismiss the List function click the arrow or press F3 7 Administration continued 7 2 Main Page continued 7 2 3 Port Names To help remember which computer is attached to a particular port every port can be given a name This field allows the Administrator to create modify or delete port names To configure a port name 1 Click once on the port you want to edit wait one second and then click again Alternately use the up and down arrow keys to move the highlight bar to the port and then press the F2 function key Note This is not a double click It involves two separate clicks A double click will switch you to the device attached to the port FOC 1 T IF ksin E C0 eb S oer 1 E Tr eb Serer E 0 Mad Saree 7 E H H ed Serer 2 MARLE box E i jab S aram LE 00 Web Geram 2 Go m Mad Gee E ed Serer i MALENE 7 3 Port Operation 2 Key in the new Port Name or modify delete the old one The maximum number of characters allowed for a Port Name is 15 You can use all letters numbers and symbols on the typewriter keys of keyboards with PC US English layout AOA O01 FP Hai ee i jab Sore BM Webber DJ Hape I E H hia erar i MRG 3
71. lar to the one below appears Seemed Dpi Saweli le Hey seach F Seach bot reai C Seach exctading isi results tet dye Stat tine Erd date End tee Patere 2006 03 14 f 1519 aa news fiat 13 215 2008 0G 15 200612 01 34 DHCP Requening 0 19 2001 2 01 34 DHCP Requeving 2 18 2001 201 34 ONS server 1 01 2 0A520002 01 34 Acceptnew P 1001354 IAASIOR2 OF 454 User born 00 01 25 50 1 354 10 04 150 scanning pori 45 02 15 2008 2 07 52 User bern 00 01 29 50 1 354 10 08 150 scareing poi HE xj Lis o fle A description of the items is given in the table below Item Explanation o O This is one of three radio buttons that define the scope of the search If it is selected the search is performed on all the events in the database for the selected KVM switch New search This is a secondary search performed on the events Search last results that resulted from the last search This is a secondary search performed on all the events in the database for the selected KVM switch excluding the events that resulted from the last search Search excluding last results This can either be the IP address of the KVM switch or its DNS name if the network administrator has assigned it a DNS name Port The port number that was assigned to the Log Server in the KVM switch s OSD Descaiod This field is provided so that you can put ina P descriptive reference for the unit to
72. llows an administrator to download and install the Log Server application See Chapter 12 for Log Server details All the events that take place on the KVM switch installation are recorded in a log file Clicking this icon displays the contents of the log file 9 Windows Client 9 1 Activating the OSD After you have successfully logged in section 8 1 activate the browser based Windows Client OSD by doing the following 1 Click the insons cient button at the left of the Webpage Note You must have DirectX 7 0 or higher installed on your computer If not the Windows Client will not load If you don t already have it DirectX is available for free download from Microsoft s Website http www microsoft com downloads 2 When the file download security warning dialog box appears click Run 3 If a second security warning dialog box appears click Run again Note If the browser cannot run the file save it to disk instead Then with your browser still open to the KVM switch Webpage run the file from your disk If you use the save to disk method for security purposes you cannot simply run a previously downloaded version of the program Each time you want to access the KVM switch you must log in to the Webpage with a valid username and password to download a fresh copy of the program 4 When a connection to the KVM switch has been established the screen opens to the Windows Client OSD with the Main page and Window
73. llows users to communicate with each other When you click the Message Board icon on the Java Client Control Panel a screen similar to the one below appears _ Butter Bar Hides i Unhids i Jaser Lisi D N orage Soad y 1 i AD peere Lo La Maccage Display Piia Caos Fanal 10 Java Client continued 10 3 Java Client Control Panel continued 10 3 1 Message Board Button Bar The buttons on the Button Bar are toggles Their actions are described in the table below Enable Disable Chat When disabled messages posted to the board are not displayed The button is shadowed when Chat is disabled The icon displays next to the user s name in the User List panel when the user has disabled Chat Occupy Release Keyboard Video Mouse When you Occupy the KVM other users cannot see the video and cannot input keyboard or mouse data The button is shadowed when the KVM is occupied The icon displays next to the user s name in the User List panel when the user has occupied the KVM Occupy Release Keyboard Mouse When you Occupy the KM other users can see the video but cannot input keyboard or mouse data The button is shadowed when the KM is occupied The icon displays next to the user s name in the User List panel when the user has occupied the KM Bulten Bar Hides i Unhids Jas Os C Message Domu eme O WE A Teeny
74. n Page continued 7 6 1 User Management continued Description This function allows the Administrator or a user with Administration permission to define the selected user s access to the computers on a Port by Port basis For each User profile select a port and click it to cycle through the choices Full The user can view the screen and can perform operations on the system from the keyboard and mouse View A diagonal line through the port icon indicates the port access is View The user can view the screen but cannot perform operations on the system Null no access rights An X through the port icon indicates no port access The port will not show up on the user s list on the Main screen Repeat until access rights have been set for all ports The default is Full for all users on all ports 7 6 2 Service Configuration Heading Port Access HUAT iP Serera Cerig Man Coedagua ries taioraa bog amn oa c S l ee im Ee Access Port As a security measure if a firewall is being used the Administrator can specify the port numbers that the firewall will allow and set the firewall accordingly Users must specify the port number when they log in to the NetDirector Console KVM Switch with IP Access If an invalid port number or no port number is specified the KVM switch will not be found BO20 008 1 7 IP User H anagement Meriadoc Username Password Confim Password
75. n the LCD monitor is off to indicate that only the monitor is off not the KVM switch itself 4 4 4 Rear View Power Socket This is a standard C14 AC power socket The power cord that comes with the unit plugs in here Power Switch This is a standard rocker switch that powers the unit on and off External Console Ports For flexibility and convenience the NetDirector Console KVM Switch with IP Access supports an external KVM console LAN Port The cable that connects the KVM switch to a LAN WAN or Internet plugs in here KVM Ports The custom wired KVM cable kits that connect to the computers plug in here Note The shape of these 15 pin connectors has been specifically modified to work only with Tripp Lite P774 Series PS 2 and P776 Series USB KVM Cable Kits Pa a Note The BO20 008 17 IP is pictured above The only difference between this and the BO20 016 17 IP is the number of KVM ports 5 Installation e Never push objects of any kind into or through cabinet slots They may touch dangerous voltage points or short out parts resulting in a risk of fire or electrical shock 5 1 General Safety Instructions Read all of these instructions Save them for future reference Follow all warnings and instructions marked on the device Do not place the device on any unstable surface cart stand table etc If the device falls serious damage will result Do not use the device near water Do not pl
76. n the Windows Client see section 9 3 2 Video Adjustment for details B020 008 17 IP W ain Ef x Main Configuration Administration p El 01 Web Server 1 Keypad Some keyboard combinations cannot be captured and sent to the KVM switch when using the Java Client In order to implement their effects on the remote system this function provides a one click implementation of some common window control combinations Mouse Synchronization At times the local mouse movement may lose sync with the remote mouse movement The Mouse Synchronization function gets them back into sync There are two methods available to bring the pointers into sync 1 Click the Mouse Synchronization button wait for the remote mouse pointer to move to the upper left corner of the screen move your local mouse pointer directly on top of the remote pointer and click 2 Move your local mouse pointer over the Java Client Control Panel and click Additional Mouse Synchronization Procedures If the previous mouse synchronization procedures fail to resolve mouse pointer problems for particular computers try the following Note These procedures are to be performed on the computers attached to the KVM switches ports not on the computer you are using to remotely access the KVM switch In order for the local and remote mice to synchronize you must use the generic mouse driver supplied with the Windows operating system If you have a third p
77. nistration Log 9399 KBs Set IP address manually IP address fo O 12 128 pp55 255 255 0 Subnet mask Default gateway fo O 12 1 Obtain DNS Server address automatically C Using the following DNS Server address Primary DNS Server Altemate DNS S eee 7 6 4 RADIUS Settings To allow authorization for the NetDirector Console KVM Switch with IP Access through a RADIUS server do the following Main Coniiguration Administration Log V Enable Radius Primary Radius Server IP paw Primary Radius Service Port 812 AltemateRadiusServer P710 0 0 36 Alternate Radius Service Port 312 TimeDut seconds E Retries B Shared Secret at least 6characters fiz3456 Check Enable Radius 2 Fill in the IP addresses and Service Ports for the primary and alternate RADIUS servers 3 Set the time in seconds that the KVM switch waits fora RADIUS server reply before it times out in the Timeout field 4 Set the number of RADIUS retries allowed in the Retries field 5 Key the Shared Secret character string that you want to use for authentication between the KVM switch and the RADIUS Server in this field Note Set the access rights for each user on the RADIUS server according to the information in the table on the next page RADIUS Server Access Rights Network Transfer Rate Set the rate at which the KVM switch transfers data to remote computers The range is
78. not user defineable It defaults at a scan duration of I second 9 Windows Client continued 9 4 3 Panel Array Mode continued e Panel Array Toolbar The Panel Array toolbar at the lower right of the screen provides shortcut navigation and control of the panel array as described in the table below Click and drag to move the toolbar to another position on the screen Pause panel scanning leaving the focus on the panel that currently has it Move the attention of the panel array mode scan back four panels Move the attention of the panel array mode scan to the previous panel Move the attention of the panel array mode scan to the next panel Move the attention of the panel array mode scan ahead four panels Increase the number of panels in the array e Decrease the number of panels in the array Toggle 4 3 aspect ratio for widescreen monitors 3 B Exit Panel Array mode Note For issues affecting multiple user operation in Panel Array Mode see section 9 4 4 Multiuser Operation 9 4 4 Multiuser Operation Multiuser Operation The NetDirector Console KVM Switch with IP Access supports multiuser operation Up to 32 users can log in at the same time When multiple users simultaneously access the KVM switch from remote computers the rules of precedence that apply are shown in the following table General Once a user invokes the OSD no other user can invoke it until the original user closes it If a user
79. omponents is explained in the sections that follow Valoa mie ba ie Gat Bd Fe ed Log Ger rence Gch The p er el el he PT Lge ra sm Cee sae L h elke ee eae Bel cl el ol fee ere brip peng ep eee e Click Next Then follow the on screen instructions to complete the installation and have the Log Server program icon placed on your desktop Specify the MAC address of the Log Server computer on the Service Configuration page of the Administrator Utility see section 7 6 2 12 Log Server continued 12 3 Menu Bar The Menu bar consists of four items e Configure e Events e Options e Help Note If the Menu Bar appears to be disabled you may need to click in the list window to enable it 12 3 1 Configure The Configure menu contains three items Add Edit and Delete They are used to add new units to the list edit the information for units already on the list or delete units from the list e To adda KVM switch to the list click Add e To edit or delete a listed KVM switch first select the one you want in the list window then open this menu and click Edit or Delete When you choose Add or Edit a dialog box similar to the one below appears Address 10 012 128 Pat 00 Description e020 Mate IP 12 3 2 Events The Events Menu has two items Search and Maintenance Search Search allows you to search for events containing specific words or strings When you access this function a screen simi
80. or New a dialog box similar to the one below appears BO020 008 1 7 IP User H anagement Usermame Legolas Password F aaa Contim Password F aE Desciiption sia Chel aa ee Permissions V Administration JV Windows Client JV Java Client Iv Log PortAccess ai f o2 8 oz g oa g o a zonr OK Cancel General The General Page shown presents four items of information This is the same information that displays after you log in from a browser or when you click the General icon at the top left of the browser main page The meaning of these items is described in the table below This field lets you give the switch a unique name This can be convenient when you need to differentiate among several devices in multi station installations MAC Address This item displays the KVM switch s MAC address i This item displays the current firmware version Firmware Version number If the switch is on a network that uses DHCP Last IP from DHCP oa i assigned IP addresses this item is a convenient Server vee way of ascertaining what its IP address is Device Name Fill in the required information for a new profile or modify the existing information to edit a previous profile A description of the field headings is given in the table below Heading Description A minimum of 6 and a maximum of 15 characters is Username allowed A minimum of 8 and a maximum of 15 characters is Password allowed
81. r system administrator When the IP address and port number for the unit you wish to connect to have been specified Click Connect When you have finished with your session Click Disconnect vesae E Lists status messages regarding the connection to J the KVM switch Once contact with a KVM switch has been Note You must have DirectX 7 0 or higher installed on your computer If not the Client established this button becomes active Click it to PIB ee T switch and take over console control of the KVM switch A description of the Connection Screen is given in the following table The screen output of the unit appears on your Switch to Remote Term Explanation o monitor Your keystrokes and mousemovemeni The Menu Bar contains three items File Tools and View are captured and sent to the KVM switch If the Help NetDirector Console KVM Switch with IP Access Menu Bar e The File Menu allows the operator to Create Save is connected to a KVM switch you can control the and open user created Work files KVM switch and its connected computers just as if e The Tools Menu contains two entries Keyboard you were connected locally and Config This button becomes active after a connection to a Each time the WinClient exe file is run it searches Change Password KVM switch has been established It allows the User sever Ee the User s local LAN segment for KVM switches and to change the password used to log in to the KVM
82. reen Resolutions Higher than 1280 x 1024 45 10 4 Port Operation 35 14 5 About HD15 Connectors 45 10 4 1 Panel Array Mode 35 15 Warranty 10 4 2 Keyboard Hotkey Operation 35 11 Log File 16 Warranty Registration 11 1 Log File on Remote Main Page 35 12 Log Server 12 1 Installation 36 12 2 Starting Up 36 12 3 Menu Bar 37 12 3 1 Configure 37 12 3 2 Events 37 12 3 3 Options 38 12 3 4 Help 38 12 4 Log Server Main Screen 38 12 4 1 Overview 38 12 4 2 List Panel 38 12 4 3 Event Panel 38 13 AP Operation 39 13 1 Overview 39 13 2 Windows Client 39 13 2 1 Installation 39 13 2 2 Starting Up 39 13 2 3 Connecting 40 13 2 4 Operation 41 13 3 Java Client 41 13 3 1 Installation 41 13 3 2 Starting Up 41 13 3 3 Operation 41 1 FCC Information This is an FCC Class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area i
83. s Client Control Panel displayed B020 008 17 IP H ain Ef x Main Configuration Administration p E 01 Web Server 1 i E 02 Web Server 2 i E 03 MailServer 1 E 04 Mail Server 2 i 05 Fax Server 1 06 Fax Server 2 B 07 R amp D1 Before you Begin The first time you run the program you may want to make some display configuration changes To do so click the curved Arrow icon on the Control Panel at the lower right of the remote display A screen similar to the one below appears i Crd 1 There are three buttons Config Switch and Exit Their actions are described in the table below Brings up the Graphics Configuration dialog box which allows you to set up the graphical environment The Graphics Configuration dialog box is discussed in the next section Switch Switches you to the Windows Client OSD The Windows Client OSD is discussed in section 9 2 Ends the program and closes the application Graphics Configuration Dialog Box The dialog box is organized into two main parts Screen Option and Snapshot M firman mode T Empren 9 raph Fat 7 OO E Erpa Fora JPEG 0 uiy w GHP Dirata High m dFEG Ok Cre Screen Options Screen Options lets you set up the way the remote display appears on the local monitor e If Full Screen Mode is enabled the box is checked the remote display fills the entire screen e If Full Screen Mode is not enabled the box
84. s PORT NUMBER PORT NAME Determines how long a Port ID displays on the monitor NAME or the Port Number plus the Port Name PORT Setting Scan Select Scan Duration Screen Blanker Logout Timeout Change Password ID Duration after a port change has taken place You can choose an amount from 0 255 seconds The default is 5 seconds 0 is Always On Function Selects which computers will be accessed under Auto Scan Mode To start Auto Scan Mode see section 9 4 2 Toolbar Icons Choices are ALL All the ports which have been set Accessible POWERED ON Only those ports which have been set Accessible and are Powered On QUICK VIEW Only those ports which have been set Accessible and have been selected as Quick View ports QUICK VIEW POWERED ON Only those ports which have been set Accessible and have been selected as Quick View ports and are Powered On The default is ALL Determines how long the focus dwells on each port as it cycles through the selected ports in Auto Scan Mode Key in a value from 0 255 seconds The default is 10 seconds a setting of 0 disables the Scan function If there is no input from the console for the amount of time set with this function the screen is blanked Key in a value from 1 30 minutes A setting of 0 disables this function The default is 0 disabled If there is no Operator input for the amount of time set with this function the Operator is automa
85. s likely to cause harmful interference in which case the user will be required to correct the interference at his own expense 2 User Notice All information documentation and specifications contained in this manual are subject to change without prior notification by the manufacturer The manufacturer makes no representations or warranties either expressed or implied with respect to the contents hereof and specifically disclaims any warranties as to merchantability or fitness for any particular purpose Any of the manufacturer s software described in this manual is sold or licensed as is Should the programs prove defective following their purchase the buyer and not the manufacturer its distributor or its dealer assumes the entire cost of all necessary servicing repair and any incidental or consequential damages resulting from any defect in the software The manufacturer of this system is not responsible for any radio and or TV interference caused by unauthorized modifications to this device It is the responsibility of the user to correct such interference The manufacturer is not responsible for any damage incurred in the operation of this system if the correct operational voltage setting was not selected prior to operation PLEASE VERIFY THAT THE VOLTAGE SETTING IS CORRECT BEFORE USE 3 Package Contents This package consists of e 1 BO20 008 17 IP or BO20 016 17 IP Console KVM Switch with IP Access e 2 P774 006 PS 2
86. s that take place on selected units and writes them to a searchable database 12 1 Installation 1 Specify the MAC address of the Log Server computer on the Service Configuration page of the Administrator Utility see section 7 6 2 BUG oP Sree Lerig FT h a Ee we BE 1 ra oo 2 From the computer that you want to use as the Log Server open your browser and log into the remote main page The computer you are installing the log server on must be connected to the same network as the KVM switch 3 Click the amp button at the left of the Webpage to start the Log Server installation program 4 If any security warning dialog boxes appear ignore them and click Run or Open Note If the browser cannot run the file save it on your computer and run it from there 12 2 Starting Up To bring up the Log Server either double click the program icon or key in the full path to the program on the command line The first time you run it a screen similar to the one below appears Note The Log Server requires the Microsoft Jet OLEDB 4 0 driver in order to access the database This driver comes standard in Microsoft OS installations The Log Server screen is divided into three components e A Menu Bar at the top e A panel that will contain a list of units in the middle see section 12 4 Log Server Main Screen for details e A panel that will contain an Events List at the bottom Each of the c
87. ssentially the same dialog box discussed in the browser based Windows Client chapter See section 9 3 1 Hotkey Setup for details Config When you select Config a screen similar to the one below appears M Flscmenmede DED soezen siox Snapshot Pah ome Fama JPEG Quality BMP Lowasat Highest e M JEG TOT IT a 7 The dialog box is organized into two main parts Screen Options and Snapshot 13 2 3 Connecting To connect to a port on the KVM switch 1 From the Server List box double click the device that you wish to connect to If you are using the Server IP input box specify the IP address and port number in the Server IP and Port input boxes and then Click Connect The Login dialog box appears Le a User Name Password ee 2 Key ina valid Username and Password and then click OK The program attempts to connect to the selected KVM switch While it does so you can check the Message List window for status messages regarding the operation s progress Screen Options Screen options lets you set up the way the remote display appears on the local monitor e If Full Screen Mode is enabled the box is checked the remote display fills the entire screen e If Full Screen Mode is not enabled the box is not checked the remote display appears as a window on the local desktop If the remote screen is larger than what is able to fit in the window move the mouse pointer
88. st panel when the user has occupied the KM Show Hide User List When you Hide the User List the User List panel closes The button is shadowed when the User List is open Message Display Panel Messages that users post to the board as well as system messages display in this panel If you disable Chat however messages that get posted to the board won t appear Compose Panel Key in the messages that you want to post to the board in this panel Click Send or press Enter to post the message to the board User List Panel The names of all the logged in users are listed in this panel e Your name appears in blue other users names appear in black e By default messages are posted to all users To post a message to one individual user select the user s name before sending your message e If auser s name is selected and you want to post a message to all users select All Users before sending your message e Ifa user has disabled Chat its icon displays before the user s name to indicate so e Ifa user has occupied the KVM or the KM its icon displays before the user s name to indicate so 9 Windows Client continued 9 4 Port Operation Select a port on the OSD Main Screen either by moving the highlight bar to it with the Up and Down Arrow keys and pressing Enter or by double clicking it Once you select a port its screen displays on your monitor and your keyboard and mouse input affects the r
89. the KVM switch supports for remote computers is 1600 x 1200 60 Hz 8 Click OK and then click Apply The display mode changes to the one you selected 9 Ifthe Monitor Settings dialog box appears requesting you to confirm the settings change click Yes 10 After the Monitor Settings dialog box closes click OK 11 In the Display Properties dialog box click OK This completes the procedure Repeat these steps for any other computer whose screen resolution you wish to change 14 5 About HD15 Connectors CJ This product uses HD15 connectors for its KVM and or Console ports We have specifically modified the shape of these connectors so that only 9 KVM cables that we have designed to work with this product can be connected 15 Warranty 1 YEAR LIMITED WARRANTY TRIPP LITE warrants its products to be free from defects in materials and workmanship for a period of one 1 year from the date of initial purchase TRIPP LITE s obligation under this warranty is limited to repairing or replacing at its sole option any such defective products To obtain service under this warranty you must obtain a Returned Material Authorization RMA number from TRIPP LITE or an authorized TRIPP LITE service center Products must be returned to TRIPP LITE or an authorized TRIPP LITE service center with transportation charges prepaid and must be accompanied by a brief description of the problem encountered and proof of date and place of purchase This warran
90. thing higher than 1280 x higher than 1280 x 1024 even though the KVM 1024 see section 14 4 Screen Resolutions Higher than 1280 x 1024 switch supports 1600 x 1200 for remote comput ers When switch to one of the computers on my To resolve the problem connect an external KVM console with a monitor capable of displaying the installation the LCD monitor screen goes blank problem computer s screen resolution to the KVM switches external console ports Use the external All see is a black screen console to access the problem computer and reduce its resolution to 1280 x 1024 Note Although the LCD monitor only supports video resolutions of up to 1280 x 1024 the KVM switch itself can support video resolutions up to 1600 x 1200 60 Hz If you wish to set the screen resolu tions of the connected computers to something higher than 1280 x 1024 see Screen Resolutions Higher than 1280 x 1024 page x for details When viewing a computer with a high screen Try to move the pointer up and down and side to side to expose the parts of the desktop that you can t resolution from a remote computer can t see see lf this doesn t work toggling the mouse display will allow you to use the computer s own pointer to the entire desktop view the rest of the desktop 14 3 4 Java Client Problems Java Client won t connect to the KVM switch 1 Java 2 JRE 1 4 2 or higher must be installed on your computer 2 Make sure to include the forward slash
91. tically logged out A login is necessary before the KVM switch can be accessed again Enter a value from 0 180 minutes The default is 30 minutes O disables the function When set to ON the beeper sounds whenever the port is switched when activating the Auto Scan function or when an invalid entry is made on an OSD menu The default is ON Allows a user to change the account password After clicking the Change Password button a dialog box appears Enter the old password Then enter a new password and confirm it by entering it again Press OK to save changes or press Cancel to discard changes 7 Administration continued 7 6 Administration Page When you click the Administration tab the Administration page comes up Each of the administrative functions is represented by an icon at the left of the page Clicking the icon brings up its associated dialog box When the Administration page first comes up the General dialog box appears EGER amp amp 7 6 1 User Management The User Management dialog box is used to create and manage user profiles Up to 64 user profiles can be established B020 008 1 7 IP User H anagement gt lt Main Configuration Administration Log ri New Ea EA Remove g Se S o Pe e To delete a user profile select it in the list box and click Remove e To modify a user profile select it and click Edit e To add a user click New If you choose Edit
92. ting Systems Supported operating systems are shown in the table below Operating System Versions Supported 2000 and higher Linux RedHat 6 0 and higher Operating System Versions Supported 4 4 Components 4 4 1 Front View Upper Handle Pull to slide the LCD module out push to slide the module in LCD Module See LCD Module section 4 4 3 Keyboard Module See Keyboard Module section 4 4 2 Lower Handle Pull to slide the keyboard module out push to slide the module in Power LED Lights blue to indicate that the unit is receiving power Keyboard Release Catch These catches one on each side release the keyboard module so you can slide it away NH o o noon FE LCD Release Catch These catches one on each side release the LCD module so you can slide it away Rack Mounting Tabs The rack mounting tabs located at each corner of the unit secure the chassis to a system rack See section 5 2 Standard Rack Mounting for details E Console Release Tabs These tabs one on each side must be pressed inward to release the LCD and keyboard module allowing them to be pulled out of the rack 4 4 2 Keyboard Module El Port LEDs An On Line LED lights amber to indicate that the device attached to its corresponding port is up and running A Selected LED lights green to indicate that the computer attached to its corresponding 2 port has the KVM focus Keyboard 99 key keyboard Touchpad Standard mouse touchpad
93. tkeys OSD Operation and Hotkey Port Selection are discussed in the Windows Client Port Operation and Java Client Port Operation chapters 6 4 1 Manual Port Switching Use the Port Selection Buttons on the keyboard to manually switch to a port The left button switches to the previous port 7 to 6 etc When at port 1 the left button will switch to the last port in the installation The right button switches to the next port When at the last port the right button will switch to the first port in the installation 6 5 Hot Plugging The NetDirector Console KVM Switch with IP Access supports hot plugging components can be removed and added back into the installation by unplugging and replugging their cables from the ports without the need to shut the unit down If you change computer positions in order for the OSD menus to correspond to the KVM port changes you must manually edit the Port Names for the OSD to reflect the new port information See Port Names section 7 2 3 for details Note If the computer s operating system does not support hot plugging this function may not work properly 6 6 Powering Off and Restarting If it becomes necessary to power off the KVM switch or if the switch loses power and needs to be restarted wait 10 seconds before powering it back on The computers should not be affected by this but if any of them should fail simply restart the affected computers 6 7 Port ID Numbering Each port is assigned a
94. to switch ports in order to monitor the computers manually You can dwell on a particular port for as long or as little as you like as opposed to Auto Scanning which automatically switches after a fixed interval The Skip Mode hotkeys are the four Arrow keys Just as with the Auto Scan Hotkeys you must first open the OSD Toolbar by pressing your chosen hotkey twice either Scroll Lock or Ctrl in order to use the Skip Mode hotkey Their operation is explained in the table below amp Skips from the current port to the first accessible port previous to it Skips from the current port to the first accessible port gt that comes after it T Skips from the current port to the first accessible port on the installation Skips from the current port to the last accessible port on the installation 9 Windows Client continued 9 5 Keyboard and Mouse Considerations 9 5 1 Keystrokes Except for Alt Tab and Ctrl Alt Del all keyboard input is sent to the remote system The above two chorded key combinations are retained on the local system to switch among applications and to recover from disaster In order to provide the Alt Tab and Ctrl Alt Del functions on the remote system keyboard you may select another key as a substitute for the Alt and or Ctrl keys For example the F11 key could substitute for the Ctrl key and the F12 key could substitute for the Alt key in which case F12 Tab substitutes for Alt
95. two digit Port ID number You can access any device by specifying the Port ID of the port that it is connected to Port numbers from 1 9 start with a preceding zero so they become 01 09 For example a computer attached to Port 6 would have a Port ID of 06 7 Administration 7 1 Local Console Once the NetDirector Console KVM Switch with IP Access has been After you successfully log in the Local Console OSD appears installed the next step that the Administrator needs to perform is to set up ee ea l Era the unit for user operation The most convenient way to do this for the first Ta time is from the local console After turning on the unit a login prompt appears E Eiaa E LE Eai lee E02 000 17 IP Login Lisemame administrator pam A E Since this is the first time you are logging in use the default Username administrator and the default Password password For security purposes The OSD consists of four pages each with a specific set of functions we strongly recommend that you use the User Management function see Main Configuration Administration and Log Each page is discussed in section 7 6 1 to remove these and give yourself a unique username and the sections that follow p ssword Wili Me appropriate PeTMISsIons The functions of the two buttons at the right of the title bar are described in the table below Functions can be invoked by clicking the icon or by pressing its associated function
96. ty does not apply to equipment which has been damaged by accident negligence or misapplication or has been altered or modified in any way EXCEPT AS PROVIDED HEREIN TRIPP LITE MAKES NO WARRANTIES EXPRESS OR IMPLIED INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE Some states do not permit limitation or exclusion of implied warranties therefore the aforesaid limitation s or exclusion s may not apply to the purchaser EXCEPT AS PROVIDED ABOVE IN NO EVENT WILL TRIPP LITE BE LIABLE FOR DIRECT INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OF THIS PRODUCT EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE Specifically TRIPP LITE is not liable for any costs such as lost profits or revenue loss of equipment loss of use of equipment loss of software loss of data costs of substitutes claims by third parties or otherwise 16 Warranty Registration Visit www tripplite com warranty today to register the warranty for your new Tripp Lite product You ll be automatically entered into a drawing for a chance to win a FREE Tripp Lite product No purchase necessary Void where prohibited Some restrictions apply See website for details The policy of TRIPP LITE is one of continuous improvement Specifications are subject to change without notice TRIPP LITE 1111 W 35th Street Chicago IL 60609 USA www tripplite com support 201002029 93 2845
97. urrently defined keys that invoke the actions are shown in the panel to the right Abkeper Hide Em rere beater ee jfk vici T ogge St Th irie Sapha EET bea vieo Boe ETTE L Subanhubs hl Kay Ha T a MERES Purpose Exit remote and location Breaks the remote connection to the KVM switch returns you to local operation Adjust Video Brings up the video adjustment utility Toggle OSD Toggles the OSD display off and on Toggle mouse display this function is a toggle use the hotkeys again to bring the mouse display back to its original configuration dustmous This utility synchronizes the local and remote mouse movements following a video resolution change After J invoking this utility simply click the local mouse pointer on top of the remote mouse pointer If you find the default Hotkey combinations inconvenient you can reconfigure them by following these five steps 1 Highlight the Action and then Click Start 2 Key in the Function keys one at a time The key names appear in the Key field as you press them 3 When you have finished keying in your sequence Click Stop 4 Click Set Repeat for any other actions for which you wish to re assign Hotkeys 5 Click Close Note You can use the same function keys for more than one action as long as the first key is not the same For example you can use F1 F2 F3 for one action F2 F1 F3 for another F3 F2 F1 for a third etc

Tripp Lite B020-016-17-IP rack console

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