Imation 27339
Contents
1. Imation the Imation logo Earthwise and the Earthwise logo are trademarks of Imation Corp All other brand names and trademarks are the properties of their respective owners and are referred to here for descriptive purposes only Neither Imation nor the reseller is associated with any printer copier or fax manufacturer Imation Enterprises Corp 1 Imation Way Oakdale MN 55128 3414 www imation com www imation ca For technical support contact Imation at www imation com support Imation Corp 2008 66950586 A2. imation 0 eartnwise remanufactured toner cartridge ee ee See ee ee ee user guide P G complete the cycle For information on how to recycle your Earthwise toner cartridge please visit www imation com toner Installation Guide Storage amp Safety Information Troubleshooting Guide Warranty Information Turn OFF the printer copier fax machine open the cover and remove the used cartridge Shake the new Earthwise cartridge 5 to 6 times while horizontally level to ensure the powder inside is loose and even Grasp the cartridge sealing tape Pull Please note that the toner powder may appear as the seal is removed from the cartridge this is normal Remove shutter tape Insert the new cartridge into the printer Close the machine cover and turn ON the printer fax machine lf an error message appears on the control panel please turn the printer off for 2 minutes and restart the machine It is recommended to print at least 20 copies first to achieve the best print quality e www imation com toner storage ele Do not expose the toner cartridge to direct sunlight or to extreme FAN environmental conditions t Po ke Suggested storage temperature 4 F to 104 F 20 C to 40 C v Keep the cartridge out of reach of children Discard plastic wrapping and bags as soon as the cartridge is in
3. ck the driver printer settings the Toner Saving or Economic mode is off Calibrate the printer and cartridge when new cartridge Is installed Use the following table to find the specific solution best describing your problem if the initial checking list cannot correct your problem Partial Light Print Cartridge does not fit into printer 1 Incorrect cartridge used 2 Drum shutter protective tape not removed 3 Cartridge damaged Error code or light displayed on the printer Depends on error code or flashing signal Example 10 10 00 Supplies Memory Error showing on message Panel Full Color Print Black Cyan Magenta or Yellow 1 Print data error from computer 2 The cartridge may be defective Blank Print 1 Sealing tape not pulled of new installed cartridge 2 Multiple sheets fed from paper tray while printing 1 page 3 Print data error from computer 4 The cartridge may be defective 1 Order another cartridge that is compatible with your printer 2 Remove the shutter protective tape usually located at the bottom side of the cartridge 3 Please contact our product Support through the web at www imation com anytime 1 Check the printer user manual if this is a printer problem or cartridge problem 2 Please contact our product Support through the web at www imation com anytime 3 Error of the cartridge chip or cartridge chip missing Replace the cartridge 1 Pr
4. d toner If it keeps leaking replace a new cartridge 4 Replace the defective cartridge Blur Print 1 The paper type using may not be suitable 2 The paper may be moist 3 Reuse of one side printed paper 4 The cartridge may be defective 1 Replace the paper that meets the printer manufacturer s specification 2 Replace the paper with fresh dry paper 3 Use fresh paper for better print quality 4 Replace the defective cartridge Random Spots or Deletion AKC Cc AGBbUC AodLY Sc AaBboCc ABCC 1 The paper type using may not be suitable 2 The paper may be moist 3 The cartridge may be defective or end of its life 1 Replace the paper that meets the printer manufacturer s specification 2 Replace the paper with fresh dry paper 3 Replace the cartridge Partially Fused Image 1 Heavy or rough paper type used 2 The paper may be moist 3 The printer may be located in an extreme temperature or humidity environment 4 The fuser may be defective Either cartridge transfer roller or the fuser is defective 1 Change the paper setting in the printer panel or the driver in the computer 2 Replace the paper with fresh dry paper 3 Refer to the printer manual for the suitable working environment of the printer 4 Replace with a new printer fuser unit Recurring Marks Spots Lines or Voids 1 Print a few more pages to see if the
5. int a Configuration Page from printer panel If the print is normal then check the cable connecting the printer and the computer 2 Replace the cartridge 1 Print a Configuration Page from printer panel If the print is normal then check the cable connecting the printer and the computer 2 Replace the cartridge 1 Cartridge is not placed in exact designated position 2 Toner level in the cartridge may be low 3 The paper may be moist or rough 1 Cartridge is not placed in exact 1 Take out and push the cartridge fully into the printer 2 Take out the cartridge and shake from side to side and see if it improves 3 Check the printer if it shows toner low signal in the panel Replace with a new cartridge when low 4 Try using different type of paper 1 Take out and push the cartridge Entire Page Light Print designated position 2 Toner density setting of the printer is low 3 The paper may be moist or rough 4 Toner level in the cartridge may be low fully into the printer 2 Increase the toner density setting of the printer according to the printer user manual instruction 3 Try using different type of paper 4 Take out the cartridge and shake from side to side and see if it improves 5 Check the printer if it shows toner low signal in the panel Replace with a new cartridge when low Vertical Line Deletion or Streaks 1 Blockage in the cartridge 2 The paper
6. path may be contaminated with toner 3 The printer fuser unit may be at the end of its life 4 The printer laser scanner unit may be defective 5 The cartridge may be defective 1 Remove the cartridge shake it from side to side and put it back to run few more pages 2 Clean inside of the printer and run several cleaning pages 3 Order and replace a new printer fuser unit 4 Ask for a service repair of the printer 5 Replace the defective cartridge Horizontal Line or Streaks Cartridge is not placing in exact designated position 1 Take out and push the cartridge fully into the printer AaBbCc AaBbC c AOBbCC AaBboCc AaBbCe 1 The paper path may be contaminated with toner 2 The printer fuser unit may be defective 3 Cartridge exceeded its rated life cycle 4 The printer transfer roller may be defective 1 The paper path may be contaminated with toner 2 The paper used may not be suitable 3 The cartridge may be leaking 4 The cartridge may be defective 1 Clean inside of the printer and run several cleaning pages 2 Replace with a new printer fuser unit 3 Replace a new cartridge Avoid frequent printing with low page coverage 4 Ask for a service repair of the printer 1 Clean inside of the printer and run several cleaning pages 2 Replace the paper with fresh dry paper 3 Remove the cartridge and try to wipe the spille
7. problem corrects 2 Try another cartridge and check if the problem persists 3 If step 2 cannot resolve replace the fuser and transfer roller 4 Ask for a service repair of the printer Color Background 1 Reuse of one side printed paper 2 The paper type using may not be suitable 3 Printer density setting incorrect 4 The printer may be located in an extreme temperature or humidity environment 5 The cartridge may be defective or end of its life 1 Use fresh paper for better print quality 2 Replace the paper that meets the printer manufacturer s specification 3 Adjust the density setting of the printer 4 Refer to the printer manual for the suitable working environment of the printer 5 Replace the cartridge Dark Image Repetition The printer may be located in an extreme temperature or humidity environment Light Image Repetition The printer may be located in an extreme temperature or humidity environment Page Skew Paper tray guide not adjusted correctly 1 The paper is not loaded cor rectly in the appropriate tray AakbCc AO Cc 2 The paper may be in poor condition 3 The paper may be moist 4 The fuser may be at the end of its life 1 Refer to the printer manual for the suitable working environ ment of the printer 2 Adjust the software application to rotate the whole page 180 to print the lighter image first 1 Refer
8. stalled The bag may be a hazard to children and may cause suffocation x DO NOT attempt in any way to disassemble the toner cartridge The custom parts components can not be replaced or repaired by an end user Please consult your supplier if a malfunction occurs SKIN 1 Rinse skin with water 2 Consult doctor for treatment advice immediately if irritation occurs EYES 1 Remove contact lenses if applicable 2 Rinse your eyes with water up to 10 minutes 3 Consult doctor for medical treatment advice immediately if irritation occurs SWALLOWED 1 Go to hospital for immediate medical treatment advice This troubleshooting guide helps you diagnose common laser toner cartridge problems on color laser printer and monochrome laser printers If you have any of these problems please try to use the methods here to fix them initial checking Sa _ pSa_p Sp_ _ _ D _ D _ __ __ ______ Z zZz ___a Check the toner cartridge s compatibility for your printer Make sure the cartridge sealing tape is removed Check the cartridge is installed and placed in the correct position inside the printer copier fax machine If the cartridge is not positioned correctly the device may not see the cartridge and will not work Make sure there is no paper jam inside the printer copier fax machine Clean the inside of the printer copier fax machine Make sure the correct paper type and quality match with the printer paper setting Che
9. to the printer manual for the suitable working environ ment of the printer 2 Adjust the software application to rotate the whole page 180 to print the lighter image first 1 Adjust the paper guide in the paper tray according to the Suitable paper size 1 Check the paper is loaded cor rectly in the appropriate tray 2 Replace the paper 3 Replace the paper with fresh dry paper 4 Replace with a new printer fuser unit limited warranty mation warrants that our Earthwise remanufactured toner cartridges will be free from defects in both material and workmanship for a period of 12 months from the date of purchase when stored and used under normal conditions If the product fails during the warranty period the product will be repaired or replaced at Imation s option This cartridge is warranted not to damage a printer copier or fax when stored installed and used in accordance with instructions and under normal conditions This warranty is provided only to the original retail purchaser and is not transferable Proof of purchase is required to obtain warranty service Imation will not be liable for any indirect incidental or consequential damages Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you This warranty gives you specific rights you may have other rights that vary from country to country
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