Sigma CN-WR0512-S1 router
Contents
1. aicr OE WAN port is not connected REA Flashing WAN activity transferring or receiving data LAN On LAN portis maning at 100Mbps 10 100M Off LAN port is muning at LOMbps On LAN port is connected Pan off LAN port is not ted LAN port is not connected LNK ACT P i Flashing LAN activity transfering or receiving data Antenna A AntennaB Power WAN Reset WPS LAN Figure 2 Back Panel ItemName _ Description Antenna A B These antennas are 3dBi dipole antennas Power Power connector connects to A C power adapter Reset WPS Reset the router to factory default settings clear all settings or start WPS function Press this button and hold for 10 seconds to restore all settings to factory de faults and press this button for less than 5 seconds to start WPS function 1 4 Local Area Network LAN ports 1 to 4 WAN Wide Area Network WAN Internet port Safety Information In order to keep the safety of users and your properties please follow the following safety instructions T This router is designed for indoor use only DO NOT place this router outdoors DO NOT put this router at or near hot or humid places like kitchen or bathroom Also do not leave this router in the car during summer DO NOT pull any connected cable with force disconnect cables from the router first If you want to place this router at high places or hang on the wall please make sure the route2. Start then Run type in cmd then click OK Atthecommand prompt type ipconfig then press Enter Please check the IP address followed by Default Gateway In this example the IP address of router is 192 168 2 1 please note that this value may be different shown in Figure 6 Figure 6 Note If the IP address of Gateway is not displayed or the address followed by IP Address begins with 169 please recheck network connection between your computer and router and or go to the beginning of this chapter to recheck every step of network setup procedure Connect the router s management interface by web browser After your computer obtained an IP address from router please start your web browser and input the IP address of router in address bar shown in Figure 7 Default admin 1234 User name amp Password Remember my password Figure 7 11 Please input user name and password in the field respectively default username is admin and default password is 1234 then press OK button and you can see the web management interface of this router shown in Figure 8 Figure 8 Note If you can t see the web management interface and you re being prompted to input user name and password again it means you didn t input username and password correctly Please retype user name and password again If you re certain about the user name and password you type are
3. P Wireless N Router Quick Installation Guide Introducing the Wireless N Router The Wireless N Router is designed to support sharing internet access wirelessly with range up to four times farther than standard Wireless G Features and Benefits High Internet Access throughput Allow multiple users to share a single Internet line Share a single Cable or xDSL internet connection Access private LAN servers from the internet Four wired LAN ports 10 100M and one WAN port 10 100M System Requirements 04 0538B Internet connection provided by xDSL or cable modem wih RJ 45 Ethernet port Computer or network devices with wired or wireless network interface card Web browser Microsoft Internet Explorer 4 0 or above Netscape Navigator 4 7 or above Opera or Safari Windows 2000 XP 32 64 bit Server 2003 amp 2008 32 64 bit Vista 32 64 bit Package Contents Wireless N Router Switching power adapter User s manual CD amp Quick Installation Guide Layout Figure 1 Front Panel LED Name Light Status Desenphon PWR On Router is switched on and correctly powered On Wireless WPS function is enabled oO Wireles vork is swite WLAN off Wireless network is switched off Flashing Wireless LAN activity transfer or recerving data WAN On WAN port Laternet is numing at LOOMbps h i 10 100M Off WAN port Litemet is numing at LOMbps data WAN activity transfernng or recer WAN
4. cally then click OK Windows XP Server 2003 J Click Start then click Control Panel Double click Network Connections double click Local Area Connection then click Properties Select Internet Protocol TCP IP and then click Properties Select Obtain an IP address automatically Obtain DNS server address automatically then click OK Windows Vista 1 Click Start then click Control Panel Click View Network Status and Tasks and then click Manage Network Connections Right click Local Area Network then select Properties Right click Local Area Network then click Properties Select Internet Protocol Version 4 TCP IPv4 and then click Properties Select Obtain an IP address automatically and Obtain DNS server address automatically then click OK Windows Server 2008 1 2 Click Start then click Control Panel Click Classic View double click Network and Sharing Center gt Click Manage network connections Right click Local Area Connection click Properties Select Internet Protocol Version 4 TCP IPv4 and then click Properties Select Obtain an IP address automatically and Obtain DNS server address automatically then click OK Select Internet Protocol Version 6 TCP IPv6 and then click Properties Select Obtain an IP address automatically and Obtain DNS server address automatically then click OK Router IP Address Lookup 1 After the IP address setup is complete please click
5. correct please go to Troubleshooting to perform a factory reset to set the password back to default value Changing Management Password This section is located in the General Setup in the home page Default password of this router is 1234 and it s displayed on the login prompt when accessed from web browser There s a security risk if you don t change the default password since everyone can see it This is very important when you have wireless function enabled 1 Click System menu on the left of web management interface 2 Click Password Settings a windows will pop out shown in Figure 9 3 When you finish click Apply If you want to keep original password unchanged click Cancel Figure 9 Note When you press and hold down the reset button for five seconds or more the username and password will reset to the default settings 13 Troubleshooting If the router is working improperly or stops responding don t panic Before you contact SIIG Technical Support for help please read this troubleshooting first Some problems can be solved by you within very short time 1 Problem Router is not responding when I want to access it by web browser Solution 1 Please check the power cord and network cable connection to the router All cords and cables should be correctly and firmly inserted to the router Solution 2 If all LEDs on this router are off please check the status of A C power adapte
6. d reset Problem The router becomes hot Solution 1 This is not a malfunction if you can keep your hand on the router s case Solution 2 If you smell something wrong or see the smoke coming out from router or A C power adapter please disconnect the router and A C power adapter from utility power make sure it s safe before you re doing this and call your dealer of purchase for help Problem The date and time of all event logs are wrong Solution Adjust the internal clock of router 17 Blank Page Technical Support and Warranty QUESTIONS SIIG s Online Supporthas answers Simply visit our web site at www siig com and click Support Our online support database is updated daily with new drivers and solutions Answers to your questions could be just a few clicks away You can also submit questions online and a technical support analysts will promptly respond SIIG offers a 5 year manufacturer warranty with this product Please see our web site for more warranty details If youencounter any problems with this product please follow the procedures below Ifitis within the store s return policy period please return the product to the store where you purchased from If your purchase has passed the store s return policy period please follow these steps to have the product repaired orreplaced Step 1 Submit your RMA request Go to www siig com click Support then RMA to submit a request to SUG RMA If the product is
7. determined to be defective an RMA number will be issued Step 2 After obtaining an RMA number ship the product e Properly pack the product for shipping All accessories that came with the original package must be included e Clearly write your RMA number on the top of the returned package SUG will refuse to accept any shipping package and will not be responsible for a productreturned withoutan RMA number posted on the outside of the shipping carton e Youare responsible for the cost of shipping Ship the product to the following address SIIG Inc 6078 Stewart Avenue Fremont CA 94538 3152 USA RMA e SIG will ship the repaired or replaced product via Ground in the U S and International Economy outside of the U S at no cost to the customer 19 About SIIG Inc Founded in 1985 SHG Inc isa leading computer upgrade manufacturer of I O connectivity products including PCI amp ISA serial and parallel ports USB Serial ATA amp UltraATA controllers FireWire 1394a b networking sound cards and other accessories SIIG is the premier one stop source of upgrades SIIG products offer comprehensive user manuals many user friendly features and are backed by an extensive manufacturer warranty High quality control standards are evident by the overall ease of installation and compatibility of our products as well as one of the lowest defective return rates in the industry SUG products can be f
8. ices other than computers like game console or switch hub to the LAN port of the router shown in Figure 4 C Internet Figure 4 Connect the A C power adapter to the wall socket and then connect it to the Power socket of the router shown in Figure 5 Figure 5 Please check all LEDs on the front panel PWR LED should be steadily on WAN and LAN LEDs should be on if the computer network device connected to the respective port of the router is powered on and correctly connected If PWD LED is not on or any LED you expected is not on please recheck the cabling Connecting to Wireless Broadband Router by Web Browser After the network connection is built the next step you should do is setup the router with proper network parameters so it can work properly in your network environment Before you can connect to the router and start configuration procedures your computer must be able to get an IP address automatically use dynamic IP address Ifit s set to use static IP address or you re unsure please follow the following instructions to configure your computer to use dynamic IP address Windows 2000 le Click Start then click Control Panel 2 Double click Network and Dial up Connections Local Area Connection Local Area Connection then click Properties 3 Select Internet Protocol TCP IP then click Properties 4 Select Obtain an IP address automatically Obtain DNS server address automati
9. later Solution 8 Reset the device provided by your Internet service provider Solution 9 Try to use IP address instead of hostname If you can use IP address to communicate with a remote server but can t use hostname please check DNS setting 15 Problem My wireless client cant locate the router Solution 1 Broadcast ESSID set to off Solution 2 Check that antennas are properly secured Solution 3 Are you too far from your router Try to get closer Solution 4 Please remember that you have to input ESSID on your wireless client manually if ESSID broadcast is disabled Problem File download is very slow or breaks frequently Solution 1 Are you using QoS function Try to disable it and try again Solution 2 Internet is slow sometimes be patient Solution 3 Try to reset the router and see if it s better after that Solution 4 Find out what other computers are doing on your local network If someone s transferring big files other people will think internet is really slow Solution 5 If this never happened before call your Internet service provider to find out if there is something wrong with their network Problem I can t log onto web management interface Solution Make sure you re connecting to the correct IP address of the router Problem The password is wrong Solution 1 Password is case sensitive Make sure the Caps Lock light is not on Solution 2 If you forgot the password do a har
10. ound in computer retail stores mail order catalogs through major distributors system integrators and VARs in the Americas and the UK and through e commerce sites PRODUCT NAME Wireless N Router FCC RULES TESTED TO COMPLY WITH FCC PART 15 CLASS B OPERATING ENVIRONMENT FOR HOME OR OFFICE USE FCC COMPLIANCE STATEMENT This device complies with part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation THE PARTY RESPONSIBLE FOR PRODUCT COMPLIANCE SIIG Inc 6078 Stewart Avenue Fremont CA 94538 3152 USA Ph 510 657 3308 Wireless N Router is a trademark of SIIG Inc SIIG and the SIIG logo are registered trademarks of SIG Inc Microsoft Windows and Windows Vista are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other contries Other names used in this publication are for identification only and may be trademarks of their respective companies April 2009 Copyright 2009 by SHG Inc All rights reserved
11. r make sure it s correctly powered Solution 3 You must use the same IP address subnet which the router uses Solution 4 Are you using MAC or IP address filter Try to connect the router by another computer and see if it works if not please restore your router to factory default settings pressing reset button for over 10 seconds Solution 5 Set your computer to obtain an IP address automatically DHCP and see if your computer can get an IP address Solution 6 If you did a firmware upgrade and this happens contact your place of purchase for help Solution 7 If all above solutions don t work contact the place of purchase for help Problem Can t connect to the Internet Solution 1 Go to Status Internet Connection menu and check Internet connection status Solution 2 Please be patient sometime Internet is just that slow Solution 3 If you connected a computer to Internet directly before try to do that again and checkif you can get connected to Internet with your computer directly attached to the device provided by your Internet service provider Solution 4 Check PPPoE L2TP PPTP user IDand password again Solution 5 Call your Internet service provide and check if there s something wrong with their service Solution 6 If you just can t connect to one or more website but you canstill use other internet services please check URL Keyword filter Solution 7 Try to reset the router and try again
12. r is firmly secured Falling from high places would damage the router and its accessories and warranty will be voided Accessories of this router like antenna and power supply are a danger to small children and could cause serious injury to them KEEP THIS ROUTER OUT THE REACH OF CHILDREN The router will become hot when being used for long time This is normal and is not a malfunction DO NOT put this router on paper cloth or other flammable materials There are no user serviceable parts inside the router If you find that the router is not working properly please contact your place of purchase for help DO NOT disassemble the router doing so will void the warranty If the router falls into water when it s powered DO NOT use your hand to pickit up Switch the electrical power off before you do anything or contact an experienced technician for help If you smell something strange or even see some smoke coming out from the router or power supply remove the power supply or switch the electrical power off immediately and call dealer of purchase for help System and Network Setup Please follow the instructions below to build the network connection between your new wireless router and your computers network devices Connect your xDSL cable modem to the WAN port of router by Ethernet cable shown in Figure 3 Internet gt Figure 3 2 Connect all your computers network devices network enabled consumer dev
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