APC AIS 3000
Contents
1. XR Enclosure Enclosure with DC breaker DC fuses and 2 Battery Modules expandable to 6 ISVTBXR2B6S Enclosure with DC breaker DC fuses and 6 Battery Modules ISVTBXR6B6S Enclosure with DC fuses and 2 Battery Modules expandable to 6 ISVTXR2B6S Enclosure with DC fuses and 6 Battery Modules ISVTXR6B6S Part Number for Battery Module Battery Module Battery Module SYBT4 AIS 3000 amp XR Battery Enclosure 10 40kVA 400V Operation Manual 990 2259 47 Appendix Options Maintenance Bypass Panels with Power Distribution Capability Further details on APC Maintenance Bypass Panel MBP with Power Distribution Capability are available on www apc com Note MBP wall mount EA 190mm 750mm The Maintenance Bypass Panel provides overcurrent protection to the entire UPS system It is also used to bypass the utility power around the UPS instead of through the system e g when UPS maintenance is carried out For more details on optional APC equipment for the AIS 3000 contact APC Technical Support in the U S at 1 800 555 2725 For other countries see technical support numbers on rear cover Note 48 AIS 3000 amp XR Battery Enclosure 10 40kVA 400V Operation Manual 990 2259 www apc com APC Worldwide Customer Support Customer support for this or any other APC product is available at no charge in any of the following ways Visit the APC Web site to access documents in the APC Know2. Set the mains breaker to the OFF or LOCKED OUT position If the UPS has dual mains supply set both supplies to the OFF or LOCKED OUT position WARNING DM Correct lock out procedures at mains breaker must be followed If necessary install a padlock AIS 3000 amp XR Battery Enclosure 10 40kVA 400V Operation Manual 990 2259 29 Total Power Off Procedure 30 Refer to Seismic Anchoring in the Electrical Installation Manual for instructions on how to remove Seismic Battery Brackets if applicable AIS 3000 amp XR Battery Enclosure 10 40kVA 400V Operation Manual 990 2259 Display Messages Troubleshooting This section lists the status and alarm messages that the UPS might display The messages are listed in alphabetical order and a suggested corrective action is listed with each alarm message to help you troubleshoot problems Display messages Display message Automatic Self Test Started Meaning The UPS has started pre programmed battery test Corrective action No corrective action necessary Batt Temperature Exceeded Upper Limit The temperature of one or more bat tery units has exceeded system speci fications Contact APC Customer Support See rear cover Battery over voltage The battery voltage is too high and Contact APC Customer Support the battery charge is low Note Runtime is limited in duration warning the charger has been deactivated See rear cover
3. The predicted runtime is lower than the user specified minimum runtime alarm threshold Either the battery capacity has decreased or the load has increased Refer to Module Replacement section for procedures Option 1 Allow the battery modules to recharge Option 2 If possible increase the number of battery modules Option 3 Reduce load Option 4 Decrease alarm threshold Contact APC Customer Support See rear cover Site Wiring Fault Wrong phase rotation on the input side The UPS will continue to supply conditioned power but bypass is unavailable An electrician should check that the UPS has been wired properly Shutdown Due To Low Battery The UPS was in Battery Operation and shut down the load when no more battery power was available No corrective action necessary Note If the problem reoccurs con sider increasing the battery capacity Static Bypass Switch Fault The Static Bypass Switch has failed Contact APC Customer Support See rear cover AISO 3000 amp XR Battery Enclosure 10 40kVA 400V Operation Manual 990 2259 Display Messages Troubleshooting Display message Meaning Corrective action System Failure Detected by Surveillance System Start Up Config uration Failed System Not Synchro nized to Bypass UPS In Bypass Due To Fault The system has detected an internal error System configuration error Unable to determine syst
4. Bypass Not Available The frequency or voltage is out of Correct the input voltage to provide Input Freq Volt Out Of acceptable range for bypass This acceptable voltage or frequency Range message occurs when the UPS is online and indicates that the bypass mode may not be available if required Discharged Battery The UPS is in battery operation and No corrective action necessary Shut down the system and the load equipment or restore incoming voltage Emergency PSU Fault Redundant Emergency Power Supply Unit PSU is not working The UPS will continue to work normally but the PSU should be replaced Contact APC Customer Support See rear cover EPO Activated Emergency Power Off Switch has Deactivate Emergency Power Off been activated Switch Fan fault A fan has failed Contact APC Customer Support See rear cover Int Mech Bypass Switch Closed The internal mechanical switch gear is closed No corrective action necessary The UPS is in internal mechanical bypass operation Int Mech Bypass Switch Open Low Battery The internal mechanical switch gear is open The UPS is in battery operation and the battery charge is low Note Runtime is limited in duration No corrective action necessary Shut down the system and the load equipment or restore incoming volt age AIS 3000 amp XR Battery Enclosure 10 40kVA 400V Operation Manual 990 2259 31 Display Me
5. Www apc com AIS 3000 and XR Battery Enclosure 10 40kVA 400V Operation Manual AIS 3000 and XR Battery Enclosure 10 40kVA 400V Operation Manual IMPORTANT SAFETY INSTRUCTIONS SAVE THESE INSTRUCTIONS This manual contains important instructions that should be followed during installation and maintenance of the UPS and Batteries Contents IMPORTANT SAFETY INSTRUCTIONS rn Warning note symbols cler 1 Environmental symbols sc ln 1 Generalsafety s e mete sone oon ae a a aa ee 2 INTO CUCID 2 2 sd PANG a fal a E SEA an a The AIS 3000 Family Range eee ee 352mm Enclosures 00000 eee eee eee ee ee 4 523mm Enclosures o oooooooo ooo ooo 4 Start Up if applicable oooooooooooooo ooo Power application lt lt ooo 6 Voltage confirmation llle 7 Operation Modes 2 iiio diac a y A E AA a Normal operation o ooooooooo ooo es 8 Battery operation elk lese UE bee TE eee lars 8 Bypass operation or static bypass operation 8 Mechanical bypass o ooo 8 Maintenance bypass clsese ee 9 The DISDIdy ao oves ow xo E rh RIA bU SW dd ea ie Introduction lt lt a Sa PG PYRA eek 10 N vigaHiOE se Ibi utes oe REN et ae A BANA GA Menu driven user functions ooooooooooooo o 11 Basic display navigation principles 12
6. sizes weights and runtime configurations Note Most illustrations show 523mm Enclosures but apply to both Enclosure sizes Any differences between the two Enclosure sizes will be addressed in the manual Note AIS 3000 amp XR Battery Enclosure 10 40kVA 400V Operation Manual 990 2259 5 Start Up if applicable Start up is included with the UPS and the start up procedure described here is only applicable if the UPS requires a subsequent start up Note Power application WARNING AN Only trained personnel familiar with the construction and the equipment may carry out the start up procedure Mains breaker Set the utility breaker to ON If your installation includes an XR Enclosure with a DC disconnect switch turn the DC disconnect switch ON Wait approximately 30 seconds for the system to boot up and carry out self test Note 6 AIS 3000 amp XR Battery Enclosure 10 40kVA 400V Operation Manual 990 2259 Start Up if applicable After system boot up the display will atuomatically prompt you on how to confirm select voltage and frequency as shown in the following Voltage confirmation See display introduction under The Display At the initial start up the display will prompt you through the following screens Confirm Voltage Use 400V Yes use 400V No select another Wh
7. 3000 amp XR Battery Enclosure 10 40kVA 400V Operation Manual 990 2259 Battery Replacement General safety prior to module replacement WARNING Only trained personnel familiar with the operation of the equipment and the electrical and mechanical hazards involved may install and remove system components The UPS and Battery Enclosure contain an internal energy source Hazardous voltage may be present even when disconnected from the power source Follow Total Power Off Procedure to completely de energize the system Never replace batteries when the UPS is running in battery mode Risk of Energy Hazard 96 V 7 2 Ampere hour battery Before replacing batteries remove all conductive jewelry such as chains watches and rings High energy through conductive materials could cause severe burns Batteries do not contain serviceable parts Do not open Do not open or mutilate batteries Released material is harmful to the skin and eyes It may be toxic Do not dispose of batteries in a fire as they may explode To ensure continuous battery back up only replace one Battery Module at a time For configurations that include customer supplied external batteries refer to manufacturer s battery installation and maintenance instructions Two people to lift a component weighing between 18 32 kg nn One Battery Module consists of 4 Battery Units shipping in the Enclosures 4 x 24kg Always exch
8. Control functions st eae BR it OS SAG NAG 12 Status VIEWS sawo aoa a a eek a KG 13 Clock set p AA ee eee PA She RE 14 Logging cs us iux RA NGA mes Em Sean 15 Alarm threshold leeeee nnns 16 Display Setup arer ns eda RIA EGRE 16 Diagnostics screen ooo oo 17 AIS 3000 amp XR Battery Enclosure 10 40kVA 400V Operation Manual 990 2259 Front Panel Removal Installation 0000 ce ee eee ee 18 Removal s suele tab ide mire eed na ae 18 Installation ete Beko da 19 Air Filter Inspection Replacement ooooooooooo 20 Air filter inspection llle 20 Battery Replacements is pia rea ee eee ee aes 23 General safety prior to module replacement 23 Removal of Battery Securing Brackets if applicable 24 Battery Module removal 20000000 eeeeeeeenee 25 How to install a Battery Module 25 Network Management Card with Environmental Monitor 27 Network Management Card replacement 27 How to Obtain Replacement PartS ooo oo 28 Orderable Parts uox a ean lead ad 28 Total Power Off Procedure o o ooocoococoocoooooooo ooo 29 Display Messages Troubleshooting lr 31 Display messages o ooooooooom ooo 31 Mechanical Bypass usus a aaa a e teta 34 Mechanical Bypass Lever 200000 e ee ooo oo 34 Turn into mechanical bypass ssassn nannan annann 34 Turn into normal operation from bypass oper
9. 4 15kVA 352mm ISVT15KH2B2S 404 7 15kVA 523mm ISVT15KH2B4S 441 4 ISVT15KH3B4 537 4 15kVA 523mm ISVT15KH4B4S 633 4 20kVA 352mm ISVT20KH2B2S 404 7 20kVA 523mm ISVT20KH2B4S 472 0 ISVT20KH3B4S 568 0 20kVA 523mm ISVT20KH4B4S 664 0 30kVA 523mm ISVT30KH3B4S 569 0 ISVT30KH4B4S 665 0 40kVA 523mm ISVT40KH4B4S 665 0 Part number coding ISVT10KH1B ivr 10K A 1B Product kVA Voltage 1 Batt 2S Zi sl With start up service Module Max 2 Batt Modules 4 max 4 Battery Modules AIS 3000 amp XR Battery Enclosure 10 40kVA 400V Operation Manual 990 2259 41 Appendix UPS Components and Options Battery Module One Battery Module consists of 4 Battery Units shipping in the UPS Enclosure Front Panel overview r es FrontPanel Rear viewof Filter seen Front Panel Rear view of Filter seen for 352mm Front Panel from front for 523mm Front Panel from front Enclosure for 352mm and rear Enclosure for 523mm and rear Enclosure Enclosure with filters with filters Front Panel attachment procedure described in the Front Panel section 42 AIS 3000 amp XR Battery Enclosure 10 40kVA 400V Operation Manual 990 2259 Appendix UPS Components and Options Stabilizing Bracket Always install the Stabilizing Brackets on the 352mm Enclosure shipped with the UPS to enhance the stability of the Enclosure Stabilizing Bracke
10. 9 Options Battery Securing Bracket and Floor Anchoring Battery Securing Bracket ka Reuse transport brackets as Floor Anchoring Brackets Battery Securing Bracket Battery Securing Bracket SUVTOPT003 Battery Securing Brackets are also applicable to XR Battery Enclosure Note Floor anchoring bolts are not provided with the UPS Purchase the floor anchors locally Note Conduit Box EY p A 88mm 523mm Conduit Box Conduit Box for 352mm Enclosures SUVTOPT001 Conduit Box for 523mm Enclosures SUVTOPT002 O Conduit Box is also applicable to XR Battery Enclosure Note AISO 3000 amp XR Battery Enclosure 10 40kVA 400V Operation Manual 990 2259 45 Appendix Options Extended Run Battery Enclosure XR Enclosure and Battery Module XR Enclosure with Front Panel Battery Module po eee a XR Enclosure with DC XR Enclosure with DC Breaker fuses and 2 Battery XR Enclosure with Breaker fuses XR Enclosure with Modules DC fuses only and 6 Battery Modules DC fuses only XR Enclosure weights 2 Battery Modules 410 8kg 6 Battery Modules 4 of the modules are shipped separately on a pallet 794 8kg Battery Module weight 4 units 1 Battery Module 4x24kg 46 AIS 3000 amp XR Battery Enclosure 10 40kVA 400V Operation Manual 990 2259 Appendix Options Part Numbers for XR Enclosures
11. ISO 3000 amp XR Battery Enclosure 10 40kVA 400V Operation Manual 990 2259 LIMITED FACTORY WARRANTY IN NO EVENT SHALL APC ITS OFFICERS DIRECTORS AFFILIATES OR EMPLOYEES BE LIABLE FOR ANY FORM OF INDIRECT SPECIAL CONSEQUENTIAL OR PUNITIVE DAMAGES ARISING OUT OF THE USE SERVICE OR INSTALLATION OF THE PRODUCTS WHETHER SUCH DAMAGES ARISE IN CONTRACT OR TORT IRRESPECTIVE OF FAULT NEGLIGENCE OR STRICT LIABILITY OR WHETHER APC HAS BEEN ADVISED IN ADVANCE OF THE POSSIBILITY OF SUCH DAMAGE AIS 3000 amp XR Battery Enclosure 10 40kVA 400V Operation Manual 990 2259 39 UPS Components and Options 352mm Enclosures Front view Rear view y Front view without cover 10 20kVA 523mm Enclosures Blind plates cover empty battery bays i Front view without cover Front view Rear view 10 20kVA Front view without cover 30 40kVA 40 AIS 3000 amp XR Battery Enclosure 10 40kVA 400V Operation Manual 990 2259 System sizes part Nos number of Battery Modules and weights Appendix UPS Components and Options Height identical for all Enclosure sizes 1490mm Depth identical for all Enclosure sizes 854mm System Size Enclosure Installed weight Installed weight width APC Part No kg APC Part No kg 10kVA 352mm ISVTIOKHIB2S 308 7 ISVT10KH2B2S 404 7 10kVA 523mm ISVT10KHIB4S 345 4 ISVT10KH2B4S 441 4 10kVA 523mm ISVT10KH3B4S 537 4 ISVT10KH4B4S 633
12. ON 2 Switch the UPS into Bypass out of Bypass Control Logging Status Display Setup Diags Help Main Menu WARNING Disconnecting the UPS output to the load does NOT de energize the UPS Always follow the Total Power OFF procedure if you need to de energize the UPS in emergency situations Turn load OFF disconnect the UPS output to the load equipment 1 From the Main Menu select Control and press ENTER 2 Use UP DOWN key to navigate to Turn Load OFF and press ENTER 3 Select YES Turn Load FF 12 AIS 3000 amp XR Battery Enclosure 10 40kVA 400V Operation Manual 990 2259 Navigation Turn load ON 1 From the Main Menu select Control and press ENTER 2 Use UP DOWN key to navigate to Turn Load ON and press ENTER 3 Select YES Turn Load ON Turn into bypass 1 From the Main Menu select Control and press ENTER 2 Use UP DOWN key to navigate to UPS into bypass and press ENTER 3 Use UP DOWN key to navigate to YES UPS into bypass and press ENTER Turn out of bypass 1 From the Main Menu select Control and press ENTER 2 Select UPS out of Bypass and press ENTER 3 Use UP DOWN key to navigate to YES UPS out of Byp and press ENTER Status views Select Status on the Main Menu to view the status on the following parameters Control Logging Status Display Setup Diags Help Main Menu Voltage on all phases Mains voltage V bypass voltage V and output voltage V for each
13. a detailed description of start up operation and troubleshooting The UPS manuals n Receiving and Unpacking part 990 1961 Site Planning and Electrical Installation part 990 2258 are provided in the Not 9 documentation storage area at the top right corner on the UPS behind the Front Panel The XR Battery Enclosure option Electrical Installation Manual part 990 2195 is provided behind the Front Panel of the XR Battery Enclosure Documentation storage For information on Maintenance Bypass Panels see product specific manual Note For more details on APC products and services visit us at www apc com Note AIS 3000 amp XR Battery Enclosure 10 40kVA 400V Operation Manual 990 2259 The AIS 3000 Family Range 352mm Enclosures Front view Rear view Front view without cover 10 20kVA 523mm Enclosures Blind plates cover empty battery bays Front view without cover Front view Rear view 10 20kVA z Front view without cover 30 40kVA 4 AIS 3000 amp XR Battery Enclosure 10 40kVA 400V Operation Manual 990 2259 The AIS 3000 Family Range WARNING DM Only trained persons familiar with the construction and operation of the equipment including the electrical and mechanical hazards involved may install and remove system components Details on the UPS sizes runtime weight etc are available in the Appendix under UPS
14. ange the whole module all 4 units when batteries are obsolete Note AIS 3000 amp XR Battery Enclosure 10 40kVA 400V Operation Manual 990 2259 23 Battery Replacement Removal of Battery Securing Brackets if applicable If your system is equipped with Battery Securing Brackets follow the below procedure to remove the Brackets Remove the M3 screw attaching the Battery Securing Bracket to the shelf Push the Battery Securing Bracket to the left push it upwards and remove 24 AIS 3000 amp XR Battery Enclosure 10 40kVA 400V Operation Manual 990 2259 Battery Replacement Battery Module removal Follow the below procedures if you need to change or add a Battery Module e g if you receive a display message reporting a bad battery or if you need to add batteries for increased runtime XR UPS When removing Battery Modules start from the highest level and work down Holding the battery handle gently push the battery upwards and pull it halfway out of the Enclosure A lock mechanism prevents it from being pulled all the way out To release the battery from the lock mechanism one person gently pushes the battery upwards again and pulls it out while the other person supports the battery How to install a Battery Module If additional batteries are needed for extra run time or if you i
15. ation 35 Maintenance Bypass Panel aa 36 Operation procedure o o ooo ooo ee 36 LIMITED FACTORY WARRANTY 2222 0000 e ee eee 37 APC product covered aaa eee 37 Terms of warranty 2 ee 37 Non transferable warranty extends to first purchaser for use 37 Assignment of warranties o o o oooooooooooo o 37 Drawings descriptions ee eee ee eens 38 Warranty claims procedure 222 0n 38 Excl slons 2 23 43 A a x ee ee 38 AISO 3000 amp XR Battery Enclosure 10 40kVA 400V Operation Manual 990 2259 PAD POCA deem sae eens O UPS Components and Opti0DS o oooooooooo 40 352mm Enclosures 2 000 eee eee ee ee ees 40 523mm Enclosures 2 0000 ee eee eee hts 40 System sizes part Nos number of Battery Modules and WEIGHS AA 41 Part number coding eee eee eee eee 41 Battery Module 0000 eee eee eee eee eee 42 Front Panel overview 0 0 000 ee 42 Stabilizing Bracket ee ee 43 USer interface ies 2s a o RD a Rn a 44 EONS es ite iia dus Sod AA 45 Battery Securing Bracket and Floor Anchoring 45 Conduit BOX circa aaa ds eae ales wa ee 45 Extended Run Battery Enclosure XR Enclosure and Battery Module sans 93s Sn ae n e re dao da a 46 Part Numbers for XR Enclosures 47 Part Number for Battery Module o o o oo 47 Maintenance Bypass Panels with Power Distributio
16. ave that information available and give it to the representative Orderable parts Description APC SKU No AIS 3000 XR Battery Enclosure with DC breaker DC fuses with 2 Battery ISVTBXR2B6S Modules expandable to 6 AIS 3000 XR Battery Enclosure with DC breaker DC fuses and 6 Battery ISVTBXR6B6S Modules AIS 3000 XR Battery Enclosure with DC fuses and 2 Battery Modules ISVTXR2B6S expandable to 6 AIS 3000 XR Battery Enclosure with DC fuses and 6 Battery Modules ISVTXR6B6S Battery Module SYBT4 Network Management Card with Environmental Monitor AP9619 Air filter 12 pes for 523mm ISVTOPTI Air filter 12 pcs for 352mm ISVTOPT2 28 AISO 3000 amp XR Battery Enclosure 10 40kVA 400V Operation Manual 990 2259 Total Power Off Procedure WARNING A Risk of electric shock parts inside the UPS and XR Enclosure are energized from the battery supply even when the AC power is disconnected Before electrical installation begins follow the Total Power Off procedure to completely de energize the system XR Enclosure Set the DC disconnect switch on the XR Enclosure if available to the OFF position Remove all batteries from the system or alternatively pull out all batteries to the red disconnect line shown on the battery To ensure solid stability do not pull batteries out beyond the red disconnect line unless completely removing them from the Enclosure
17. creen on the Main Menu you can view the information given on failures for use in troubleshooting Control Logging Status Display Setup Diags Help Main Menu 1 From the Main Menu select Diags and press ENTER 2 Use UP DOWN arrow to select Fault and Diagnostics and press ENTER n For more details on Fault and Diagnostics screens see the Troubleshooting section Note AIS 3000 amp XR Battery Enclosure 10 40kVA 400V Operation Manual 990 2259 17 Front Panel Removal Installation Removal O To remove a Front Panel use a coin or similar and turn the 2 black lock devices away from the Display to horizontal level Pull the Front Panel outwards to disengage the locking device at the top of the Enclosure Lift the Front Panel free of the two slots at the bottom of the Enclosure 18 AIS 3000 amp XR Battery Enclosure 10 40kVA 400V Operation Manual 990 2259 Front Panel Removal Installation Installation To install a Front Panel insert the two guide taps positioned at the bottom of the Front Panel into the two slots at the bottom of the Enclosure Push the Front Panel against the Enclosure to engage the locking device at the top of the Enclosure To secure the Front Panel use a coin or similar and turn the 2 black lock devices away from the Display to horizontal level AIS 3000 amp XR Battery Enclo
18. des are unavailable During static bypass operation the mains power is sent through internal Radio Frequency Interference RFI filters to the connected load bypassing the internal power converters The UPS transfers to bypass operation following a command received via the display or after a short or heavy overload on the output of the UPS Battery back up is not available in bypass operation Mechanical bypass In mechanical bypass mains power is sent directly to the connected load through a mechanical breaker bypassing all internal UPS functions and filters Mechanical bypass is obtained by the operation of the mechanical bypass breaker lever located behind the front cover Mechanical bypass is a feature designed to keep the load supplied with mains power during maintenance of the UPS power sections All major maintenance operations can be performed with the UPS running in mechanical bypass and with the load being supplied directly with unconditioned mains power 8 AIS 3000 amp XR Battery Enclosure 10 40kVA 400V Operation Manual 990 2259 Operation Modes Maintenance bypass The UPS can be connected to an external Maintenance Bypass Panel When activated this panel bypasses the entire UPS Enclosure only possible with an optional APC Maintenance Bypass Panel feeding mains power directly to the load An activated wrap around Maintenance Bypass Panel completely isolates the UPS and allows all kinds of maintenance to be performed
19. em voltage and or Enclosure size System cannot synchronize to bypass Mode may not be available The UPS has transferred to Bypass Mode because a fault has occurred Check for other alarms and contact APC customer support if problem persists Check for other alarms and contact APC customer support if problem persists Option 1 Decrease the input fre quency sensitivity Contact APC Customer Support see rear cover Option 2 Correct the bypass input voltage to provide acceptable voltage on frequency Contact APC Customer Support see rear cover UPS In Bypass Due To Overload The load exceeded the power capacity The UPS has switched to Bypass Mode Decrease the load UPS Is Overloaded Weak Batt s Detected Reduced Runtime The load exceeded the system power capacity One or more weak batteries detected Option 1 Decrease the load Option 2 Check the load distribution on the 3 phases via the display If the load is unevenly distributed adjust the load distribution Replace the weak batteries XR Battery Breaker Open or Fuse Blown The external DC disconnect switch tripped Battery power is not available or the runtime is lower than expected Activate the external DC Disconnect Switch or replace blown fuse in XR Enclosure only applicable if your installation includes an XR Enclosure If a problem persists note UPS model serial and date purchased bef
20. en the Confirm Voltage prompt appears on the screen use the arrow key on the display to select desired voltage and press ENTER Apply load Yes No When the prompt Apply load appears select Yes if you want the UPS to provide a load output now If you do not want a UPS load output at this point select No Chrg xxx EE Load xxx IlI E xxx Vin xxxVout xxHz Runtime xxhr xxmin Status screen LOAD ON LED is now lit and the display will show the Confirm Status Screen The UPS is now ready to support the load Note AIS 3000 amp XR Battery Enclosure 10 40kVA 400V Operation Manual 990 2259 7 Operation Modes In a stand alone installation the UPS has four different operation modes If the installation includes a Maintenance Bypass Panel test mode will also be available Normal operation During normal operation the UPS converts mains power to conditioned power for the connected load Battery operation During battery operation the UPS provides power to the connected load from its internal and if applicable external batteries for a finite period The UPS transfers to battery operation if the supply of mains power fails or is outside pre defined limits Bypass operation or static bypass operation Static bypass operation can either be obtained by user request or automatically as the UPS will switch into bypass operation if both the normal and battery operation mo
21. ervice personnel performed the start up of the Product or a maximum of 18 months from the date of Product shipment from APC when APC authorized service personnel have not performed the start up of the Product Warranty Period In the event that the Product fails to meet the foregoing warranty APC shall repair or replace any defective parts such repair or replacement to be without charge for on site labor and travel if APC authorized personnel have conducted start up of the Product An APC Start Up Service must be performed completed by APC authorized service personnel or replacement of defective parts only will be covered APC shall have no liability and no obligation to repair the installed Product if non authorized personnel performed the start up and such start up caused the Product to be defective Any parts furnished under this warranty may be new or factory remanufactured Repair or replacement of a defective product or part thereof does not extend the original warranty period Non transferable warranty extends to first purchaser for use This Warranty is extended to the first person firm association or corporation herein referred to by You or Your for whom the APC Product specified herein has been purchased This Warranty is not transferable or assignable without the prior written permission of APC Assignment of warranties APC will assign to you any warranties which are made by manufacturers and suppliers of compone
22. ew the statistics on operation mode changes inverter time duration of battery operation Control Logging Status Display Setup Diags Help Main Menu 1 From the Main Menu select Logging 2 Select View Statistics 3 Press ESC to return to Main Menu AIS 3000 amp XR Battery Enclosure 10 40kVA 400V Operation Manual 990 2259 15 Navigation Alarm threshold If the load level exceeds the preprogrammed threshold the UPS will display a warning Example Alarm Thresholds Load 20 0 kVA Runtime 0 hr O min Alarm Threshold Screen To change the Alarm Thresholds 1 Select Setup from the Main Menu 2 Select Alarms from the Setup Menu 3 Press ESC to return to the Main Menu Display setup From the Display Setup screen you can select your display Language Contrast and Beeper functions Display setup Language English Contrast 0 Beeper Setup Display Setup Menu Language selection From the Main Menu select Display Setup To change the language select Language and press ENTER The Language line is now active Use the UP DOWN arrows to select the desired language Press ENTER to confirm your selection Contrast setting From the Display Setup Menu select Contrast and press ENTER Use the UP DOWN arrows to select the contrast level the lower the number the darker the contrast Select ENTER to confirm the setting Beeper setup Bee
23. g time Date 1 To change the date press ENTER the day field will become active Press the UP DOWN arrow to select the desired date 2 To change the month and the year follow the same procedures 3 Press ENTER to confirm the new settings or ESC to cancel Time 1 To change the time press ENTER the hour field will become active Press the UP DOWN arrow to select the desired time 2 Follow the same procedure to change the minute and the second fields 3 Press ENTER to save or ESC to cancel Press ESC to return to the Main Menu 14 AIS 3000 amp XR Battery Enclosure 10 40kVA 400V Operation Manual 990 2259 Navigation Logging From the logging screen on the Main Menu you can view the 100 most recent UPS log events and view the logged details of the events such as date and time of occurrence and event number Control Logging Status Display Setup Diags Help Main Menu 1 From the Main Menu select Logging 2 Select View Log 3 Press ESC to return to Main Menu Example 24 Sep 15 06 48 15 Mains out of Range Logging Screen example The top line indicates date time and event number Lines 2 3 and 4 are part of the event list To view the entire list use UP DOWN arrows to navigate For a detailed description of a particular event position the arrow and press ENTER View statistics submenu under Logging From the Logging screen on the Main Menu you can vi
24. including a replacement of the entire UPS AIS 3000 amp XR Battery Enclosure 10 40kVA 400V Operation Manual 990 2259 9 The Display Introduction A CAUTION The display provides access to more functions than described in this manual Those functions should not be accessed without the assistance of APC Customer Support in order to avoid unwanted load impacts For APC World wide Customer Support refer to rear cover of this manual Five navigation keys are used to select and open Four Light Emitting Diode LED menu items to access information change system A Liquid Cystal parameters and to launch context sensitive help indicators report the operational Display LCD status of the UPS pay Screen Chrg 100 Load 000 230Vin 000Vout 50Hz Runtime 00hr 30m navigation keys 10 1 LOAD ON When the green LED is on the UPS provides power to the load equipment 2 ON BATT When the yellow LED is on power to the load flows from the batteries to the Power Module BYPASS When the yellow LED is on power to the load is supplied through the static bypass switch or mechanical bypass o FAULT When the red LED is on a fault condition exists o LCD Screen Displays alarms status data instructional help and configuration items 6 UP and DOWN Selects menu items and accesses information O HELP key Launches context sensitive help O ENTER key Opens menu items and input changes to
25. ledge Base and to submit customer support requests www apc com Corporate Headquarters Connect to localized APC Web sites for specific countries each of which provides customer support information www apc com support Global support searching APC Knowledge Base and using e support Contact an APC Customer Support center by telephone or e mail Regional centers Direct InfraStruXure Customer Support Line 1 877 537 0607 toll free APC headquarters U S Canada 1 800 800 4272 toll free Latin America 1 401 789 5735 USA Europe Middle East Africa 353 91 702000 Ireland Japan 0 35434 2021 Australia New Zealand South Pacific area 61 2 9955 9366 Australia Local country specific centers go to www apc com support contact for contact information Contact the APC representative or other distributor from whom you purchased your APC product for information on how to obtain local customer support Entire contents 2004 American Power Conversion All rights reserved Reproduction in whole or in part without permission is prohibited APC the APC logo Powerchute and AIS 3000 are trademarks of American Power Conversion Corporation and may be registered in some jurisdictions All other trademarks product names and corporate names are the property of their respective owners and are used for informational purposes only cin DINO AGA
26. n CAUTION DM Never attempt to switch back the UPS into normal operation till you have verified that there are no internal UPS faults Call APC Customer Support see rear cover of this manual before switching back to normal operation O Verify the presence of mains supply Turn the Mechanical Bypass Lever downwards yellow BYPASS LED will switch off The green LOAD ON LED is now on and the UPS is back in normal operation AIS 3000 amp XR Battery Enclosure 10 40kVA 400V Operation Manual 990 2259 35 Maintenance Bypass Panel Operation procedure The Maintenance Bypass Panel MBP can be used to completely isolate the UPS in the event of an internal UPS fault MBP wall mounted E To carry out this procedure refer to the product specific manual supplied with the Q L Maintenance Bypass Panel See also 36 AIS 3000 amp XR Battery Enclosure 10 40kVA 400V Operation Manual 990 2259 LIMITED FACTORY WARRANTY The limited warranty provided by American Power Conversion Corporation APC in this Statement of Limited Factory Warranty applies only to Products you purchase for your commercial or industrial use in the ordinary course of your business APC product covered AIS 3000 and AIS 3000 Extended Run Battery Enclosure Terms of warranty APC warrants that the Product shall be free from defects in materials and workmanship for a period of one 1 year from the date of start up when APC authorized s
27. n Capability 48 AIS 3000 amp XR Battery Enclosure 10 40kVA 400V Operation Manual 990 2259 iii IMPORTANT SAFETY INSTRUCTIONS This guide contains important instructions that should be followed when handling the UPS Battery Enclosures and Batteries Warning note symbols WARNING Risk of electric shock CAUTION Read this information to avoid equipment damage Indicates important information Indicates that more information is available on this subject in a different section of this manual Indicates that more information is available on the same subject in a different manual See also Environmental symbols A AF O A Temperature Ventilation Humidity Dust Fumes Altitude requirements AIS 3000 amp XR Battery Enclosure 10 40kVA 400V Operation Manual 990 2259 IMPORTANT SAFETY INSTRUCTIONS General safety A Two people to lift a component weighing between 18 32 kg TA Indicates that a switch or current protection device is ON O Indicates that a switch or a breaker is OFF For configurations including customer supplied external batteries refer to manufacturer s battery installation and maintenance instructions Note 2 AIS 3000 amp XR Battery Enclosure 10 40kVA 400V Operation Manual 990 2259 Introduction Welcome to the Operation Manual covering the AIS 3000 UPS and the Extended Run Battery Enclosure XR Enclosure This manual provides you with
28. nstall battery replacement modules follow the below procedure CAUTION DA Wait until you are ready to power up the system before installing Battery Modules in the UPS Failure to do so can result in a deep discharge of the batteries and cause permanent damage The time from the battery installation time till the UPS is powered up should not exceed 72 hours or 3 days AIS 3000 amp XR Battery Enclosure 10 40kVA 400V Operation Manual 990 2259 25 Battery Replacement UPS XR Install the Battery Module in the lowest available bay 4 across in 523mm UPS versions 2 across in 352mm UPS versions Position the Battery Unit to slide in between the grooves and push completely into the UPS to ensure connection If a problem is reported ensure that the modules in question are correctly installed If the problem persists refer to the Troubleshooting section of this guide Note Allow for a 24 hour recharging period of the batteries after system start up battery replacement for battery monitoring data to become fully reliable Note 26 AIS 3000 amp XR Battery Enclosure 10 40kVA 400V Operation Manual 990 2259 Network Management Card with Environmental Monitor The APC Network Management Card with Environmental Monitor AP9619 is installed in the UPS as default It is used for remote system control and monitoring e mail notifications etc H For configuration and use refer to the separate user manual Ne
29. nts of the APC Product and which are assignable Any such warranties are assigned AS IS and APC makes no representations as to the effectiveness or extent of such warranties assumes NO RESPONSIBILITY for any matters which may be warranted by such manufacturers or suppliers and extends no coverage under this Warranty to such components AIS 3000 amp XR Battery Enclosure 10 40kVA 400V Operation Manual 990 2259 37 LIMITED FACTORY WARRANTY Drawings descriptions APC warrants for the Warranty Period and on the terms of the Warranty set forth herein that the APC Product will substantially conform to the descriptions contained in the APC Official Published Specifications or any of the drawings certified and agreed to by an authorized APC representative if applicable thereto Specifications It is understood that the Specifications are not warranties of performance and not warranties of fitness for a particular purpose Warranty claims procedure To obtain service under Warranty contact APC Customer Support see rear cover You will need the model number of the Product the serial number and the date purchased A technician will ask you to describe the problem If it is determined that the Product will need to be returned to APC you must obtain a returned material authorization RMA number from APC Customer Support Products that must be returned must have the RMA number marked on the outside of the package and be returned with
30. ore calling APC Customer Support Type label located on rear cover bottom section AIS 3000 amp XR Battery Enclosure 10 40kVA 400V Operation Manual 990 2259 33 Mechanical Bypass Mechanical Bypass Lever For increased availability the UPS is equipped with an internal mechanical bypass system providing mains power directly to the output bypassing all UPS electronics CAUTION AN The load is not protected by the UPS when the internal mechanical bypass system is active and the power is not conditioned Turn into mechanical bypass O If the UPS is running and controllable through the display carry out steps 1 through 6 If not go directly to step 4 Note Control Display Status Diags Setup Help Logging Main Menu O From the Main Menu select Control and press ENTER Use UP DOWN key to navigate to UPS into Bypass and press ENTER Use UP DOWN key to navigate to YES confirm UPS into bypass and press ENTER O Remove UPS Front Panel See Front Panel Removal Installation for instructions 34 AISO 3000 amp XR Battery Enclosure 10 40kVA 400V Operation Manual 990 2259 Mechanical Bypass Turn the Mechanical Bypass Lever upwards to activate the internal mechanical bypass switch Reinstall the Front Panel The load will now be supported directly by mains power Turn into normal operation from bypass operatio
31. per setup Beep at PwrFail 30 Vol Low Key Click Off Beeper Setup Menu 16 AISO 3000 amp XR Battery Enclosure 10 40kVA 400V Operation Manual 990 2259 Navigation From the Beeper Setup Menu select Beeper Setup To change the beeper setup select Beep at and press ENTER You now have the following options Never If you select this setting the Beeper will be active at internal UPS errors only PwrFail 30 If you select this setting the Beeper will be active at Internal UPS errors and at mains or bypass errors The Beeper will only sound if the fault has been present for more than 30 seconds PwrFail If you select this setting the Beeper will be active at Internal UPS errors and at mains or bypass errors The Beeper will sound immediately when the error is occurring Low Batt If you select this setting the Beeper will be active at internal UPS errors and at mains or bypass errors and at power failures and at low battery level if the UPS runs in battery operation Press ENTER to confirm your setting or ESC to cancel Vol The default setting is low This setting can be changed to medium high or OFF Press ENTER to confirm your setting or ESC to cancel Key Click The default Key Click function is set to OFF Select On if you want to change this setting to ON Press ENTER to confirm your setting or ESC to cancel Press ESC to return to previous screen Diagnostics screen From the Diags s
32. phase Current on all phases Mains current A bypass current A and output current A for each phase kVA and kW Apparent power kVA and real power kW generated by the UPS to the load Frequencies Mains frequency bypass frequency and output frequency in Hertz Hz AIS 3000 amp XR Battery Enclosure 10 40kVA 400V Operation Manual 990 2259 13 Navigation Load and batteries Load Percentage of the load in relation to the total UPS capacity Bat Voltage Shows either the positive or negative half of the battery voltage the lower value of the two will appear Bat Cap Percentage charge on the batteries in relation to the total battery capacity Runtime The predicted runtime at the current load Batteries Bat AmpHr Battery capacity including both external and internal batteries UPS Temp The highest external battery temperature Alarm thresholds Load An alarm will be set when the load is above the threshold level Runtime An alarm will be set when the runtime is below the threshold level Clock set up From the Setup screen on the Main Menu you can change the date and the clock setting From the Settings screen select Clock and press ENTER A date and a time line will appear Control Logging Status Display Setup Diags Help Main Menu Time The clock function is used to time stamp events in the event log To avoid inaccuracies change the clock setting at e g daylight savin
33. ssages Troubleshooting Display message Meaning Corrective action Load Is No Longer Above Alarm Threshold The load previously exceeded the alarm threshold and the situation has been corrected either because the load decreased or the threshold was increased No corrective action necessary Load Power Is Above Alarm Limit The load has exceeded the user specified load alarm threshold Option 1 Use the display interface to raise the alarm threshold Option 2 Reduce the load Mains Not Available Input Freq Volt Out of Range The frequency or voltage is out of acceptable range for normal operation Correct the input voltage to provide acceptable voltage or frequency Min Runtime Restored The system runtime dropped below the configured minimum and has been restored Additional Battery Modules were installed the existing Battery Modules were recharged the load was reduced or the threshold was decreased No corrective action necessary No Batteries Are Connected Number of Battery Modules Decreased No battery power is available One or more battery modules removed Check that batteries are inserted properly No corrective action necessary Number of Battery Modules Increased One or more battery modules are added No corrective action necessary Replace Batt s Runtime Is Below Alarm Threshold One or more Battery Modules need replacement
34. sure 10 40kVA 400V Operation Manual 990 2259 19 Air Filter Inspection Replacement Air filter inspection The UPS and XR Enclosure Front Panels are fitted with air filters on the inside of the Front Panels for extra protection of systems installed in environments with conductive dust Check the air filters once a month If the air filters show visible dust or other impurities the air filters must be replaced Air filter part nos Air filter for 352mm Enclosures ISVTOPT1 Air filter for 523mm Enclosures ISVTOPT2 20 AISO 3000 amp XR Battery Enclosure 10 40kVA 400V Operation Manual 990 2259 Air Filter Inspection Replacement For details on how to remove the Front Panel see Front Panel installation removal Remove the wing nuts from the plate between upper and lower air filter Remove the plate Push the top air filter downwards and pull outwards to remove Pull the lower air filter outwards and push upwards to remove AIS 3000 amp XR Battery Enclosure 10 40kVA 400V Operation Manual 990 2259 21 Air Filter Inspection Replacement 22 Position the new air filters in the Front Panel ensuring that the metal side of the air filters face outwards Remount the plate between the upper and lower air filters and reattach the 2 wing nuts Reinstall the Front Panel AIS
35. system parameters O ESC key Returns to previous screen displayed AIS 3000 amp XR Battery Enclosure 10 40kVA 400V Operation Manual 990 2259 Navigation Menu driven user functions If you get beyond the functions described in the menu tree do not proceed Press ESC to go back Chrg xxx Load xxx Overview xxxVin Runtime Control Display Main Menu Status Diags Setup Help Logging Control Turn load off UPS into bypass Status Vin Vbyp Vout Frequencies Load amp Bat Alarm thresholds Clock View statistics Setup Settings Logging Logging Display Display setup Beeper setup Diags ag Diagnostics Faults and Diagnostics AIS 3000 amp XR Battery Enclosure 10 40kVA 400V Operation Manual 990 2259 11 Navigation Basic display navigation principles On the display press ESC until you get to the Overview Screen which provides you with basic system status information Press UP DOWN arrows to navigate the selector arrow and view all sub menu screens Chrg 100 Load 000 230Vin 000Vout 50Hz Runtime Ohr 0m Overview Screen Press ENTER to open the Main Menu screen From here you command configure and monitor the system Control Logging Status Display Setup Diags Help Main Menu Control functions From the Control Screen on the Main Menu you can select the following functions 1 Turn Load OFF
36. t If the Enclosure needs to be moved after Stabilizing Brackets have been attached to the Enclosure the Stabilizing Brackets must be pushed up into their high position Loosen the two screws of both Stabilizing Brackets and push the bracket up into the high position When the Enclosure has reached its new position push the Bracket into its down position again and tighten the screws WARNING For stability reasons do not remove Stabilizing Brackets from 352mm Enclosures AIS 3000 amp XR Battery Enclosure 10 40kVA 400V Operation Manual 990 2259 43 Appendix UPS Components and Options User interface 44 Display user control interface used to configure the functionality monitor the system set alarm thresholds and to provide audible and visual alarms Network Management Card with Environmental Monitor AP9619 used for remote system control and monitoring e mail notifications etc See separate manual for the AP9619 Computer interface port for the connection of computers with APC Powerchute software Mechanical Bypass Lever used to bypass the upstream mains power around the UPS to support the load directly internal mechanical bypass operation Q Service port for APC maintenance personnel only O Display port for the connection of display communication cable Documentation storage AIS 3000 amp XR Battery Enclosure 10 40kVA 400V Operation Manual 990 225
37. transportation charges prepaid If it is determined by APC Customer Support that on site repair of the Product is allowed APC will arrange to have APC authorized service personnel dispatched to the Product location to repair or replace the Product at the discretion of APC Exclusions 38 APC shall not be liable under the Warranty if its testing and examination discloses that the alleged defect in the product does not exist or was caused by your or any third person s misuse negligence improper installation or testing unauthorized attempts to repair or modify or any other cause beyond the range of the intended use or by accident fire lightning or other hazard THERE ARE NO WARRANTIES EXPRESSED OR IMPLIED BY OPERATION OF LAW OR OTHERWISE OF PRODUCTS SOLD SERVICED OR FURNISHED UNDER THIS AGREEMENT OR IN CONNECTION HEREWITH APC DISCLAIMS ALL IMPLIED WARRANTIES OF MERCHANTABILITY SATISFACTION AND FITNESS FOR A PARTICULAR PURPOSE THE APC EXPRESS WARRANTIES WILL NOT BE ENLARGED DIMINISHED OR AFFECTED BY AND NO OBLIGATION OR LIABILITY WILL ARISE OUT OF APC RENDERING TECHNICAL OR OTHER ADVICE OR SERVICE IN CONNECTION WITH THE PRODUCTS THE FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES AND REMEDIES THE WARRANTIES SET FORTH ABOVE CONSTITUTE SOLE LIABILITY OF APC AND YOUR EXCLUSIVE REMEDY FOR ANY BREACH OF SUCH WARRANTIES THE WARRANTIES EXTEND ONLY TO YOU AND ARE NOT EXTENDED TO ANY THIRD PARTIES A
38. twork Management Card with Environmental Monitor shipped with the UPS See also Network Management Card replacement O Loosen the 2 torx screws one each side of the card O Carefully pull out the card Reversed procedures for installation AIS 3000 amp XR Battery Enclosure 10 40kVA 400V Operation Manual 990 2259 27 How to Obtain Replacement Parts To obtain a replacement part contact APC Customer Support see rear cover 1 In the event of a Battery Module failure the display may show additional fault list screens Press any key to scroll through these fault lists record the information and relay it to the APC representative 2 If possible call APC Customer Support from a telephone that is within reach of the UPS display interface so that you can gather and report additional information to the APC representative 3 Be ready to provide a detailed description of the problem Our representative will help you solve the problem over the telephone if possible or will give you a Return Material Authorization RMA number If a module is returned to APC this RMA number must be clearly printed on the outside of the package 4 If the UPS is within the warranty period repairs will be performed free of charge If it is not within the warranty period there will be a charge for repair See Factory Warranty section for more information 5 If the UPS is covered by an APC service contract h
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