Sun StorageTek 2500 Series Controller Removal and Replacement
Contents
1. you are ready to install it After removing a CRU from the cabinet immediately place it in an antistatic bag or antistatic packaging Handle any card CRU only by it s edges and avoid touching the components or circuitry Do not slide a CRU over any surface Limit body movement which builds up static electricity during the removal and replacement of a CRU Removing and Replacing a Controller 3 4 Removing and Replacing the Controller This section describes how to remove and replace a controller Caution Potential loss of data access Never remove a controller assembly unless the blue Service Action Allowed LED is on See FIGURE 2 V To Remove and Replace a Controller 1 Do one of the following a If this is a dual controller tray skip to Step 2 m If this is a single controller tray power off the tray i Make sure the Cache Active LED is Off See FIGURE 2 ii For each power assembly in the tray press the ON OFF power switch to the OFF position FIGURE 3 Power Fan Assembly ON OFF Power Switch Location DC Power N AC Power Service Service ON OFF Power Cord Action Action Power Switch Receptacle Allowed Required 2 Label the host interface cables expansion tray interface cables if present ethernet cable and SFP transceivers if present connected to the controller 3 Disconnect the cables from the controller 4 Push and hold the latch tab on the left side of the failed2. Qe SUN microsystems Sun Storage Tek 2500 Series Controller Removal and Replacement version 1 4 Sun Microsystems Inc www sun com Part No 820 1016 11 September 2009 Revision B Submit comments about this document by clicking the Feedback link at http docs sun com Copyright 2009 Sun Microsystems Inc 4150 Network Circle Santa Clara California 95054 U S A All rights reserved Sun Microsystems Inc has intellectual property rights relating to technology that is described in this document In particular and without limitation these intellectual property rights may include one or more of the U S patents listed at http www sun com patents and one or more additional patents or pending patent applications in the U S and in other countries This document and the product to which it pertains are distributed under licenses restricting their use copying distribution and decompilation No part of the product or of this document may be reproduced in any form by any means without prior written authorization of Sun and its licensors if any Third party software including font technology is copyrighted and licensed from Sun suppliers Parts of the product may be derived from Berkeley BSD systems licensed from the University of California UNIX is a registered trademark in the U S and in other countries exclusively licensed through X Open Company Ltd Sun Sun Microsystems the Sun logo Java docs sun com
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4. and Solaris are trademarks or registered trademarks of Sun Microsystems Inc or its subsidiaries in the U S and in other countries All SPARC trademarks are used under license and are trademarks or registered trademarks of SPARC International Inc in the U S and in other countries Products bearing SPARC trademarks are based upon an architecture developed by Sun Microsystems Inc The OPEN LOOK and Sun Graphical User Interface was developed by Sun Microsystems Inc for its users and licensees Sun acknowledges the pioneering efforts of Xerox in researching and developing the concept of visual or graphical user interfaces for the computer industry Sun holds a non exclusive license from Xerox to the Xerox Graphical User Interface which license also covers Sun s licensees who implement OPEN LOOK GUIs and otherwise comply with Sun s written license agreements U S Government Rights Commercial use Government users are subject to the Sun Microsystems Inc standard license agreement and applicable provisions of the FAR and its supplements DOCUMENTATION IS PROVIDED AS IS AND ALL EXPRESS OR IMPLIED CONDITIONS REPRESENTATIONS AND WARRANTIES INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE OR NON INFRINGEMENT ARE DISCLAIMED EXCEPT TO THE EXTENT THAT SUCH DISCLAIMERS ARE HELD TO BE LEGALLY INVALID Copyright 2009 Sun Microsystems Inc 4150 Network Circle Santa Clara California 95054 Etats
5. ays Toutes les marques SPARC sont utilis es sous licence et sont des marques de fabrique ou des marques d pos es de SPARC International Inc aux Etats Unis et dans d autres pays Les produits portant les marques SPARC sont bas s sur une architecture d velopp e par Sun Microsystems Inc Linterface utilisateur graphique OPEN LOOK et Sun a t d velopp e par Sun Microsystems Inc pour ses utilisateurs et licenci s Sun reconnait les efforts de pionniers de Xerox dans la recherche et le develo pement du concept des interfaces utilisateur visuelles ou graphiques pour l industrie informatique Sun d tient une license non exclusive de Xerox sur l interface utilisateur graphique Xerox cette licence couvrant galement les licenci s de Sun impl mentant les interfaces utilisateur graphiques OPEN LOOK et se conforment en outre aux licences crites de Sun LA DOCUMENTATION EST FOURNIE EN L TAT ET TOUTES AUTRES CONDITIONS DECLARATIONS ET GARANTIES EXPRESSES OU TACITES SONT FORMELLEMENT EXCLUES DANS LA LIMITE DE LA LOI APPLICABLE Y COMPRIS NOTAMMENT TOUTE GARANTIE IMPLICITE RELATIVE A LA QUALITE MARCHANDE A L APTITUDE A UNE UTILISATION PARTICULIERE OU A L ABSENCE DE CONTREFA ON LD com A Adobe PostScript Contents Removing and Replacing a Controller 1 Preparing for this Service Action 3 Removing and Replacing the Controller 4 v To Remove and Replace a Controller 4 v To Verify and Complete the Controller Repla
6. cement 8 iv Sun StorageTek 2500 Series Controller Removal and Replacement version 1 4 September 2009 Removing and Replacing a Controller You must use the Service Advisor software to remove and replace controller This document provides a simplified version of the Service Advisor instructions and is provided as a reference You can access the Service Advisor software by clicking the Service Advisor button from the Sun StorageTek Common Array Manager application https lt host name gt 6789 This document makes the following assumptions m You know which tray needs a replacement controller m You have located the failed controller and verified that removing it will not cause a problem The amber Service Action Required LED and the blue Service Action Allowed LED are on Note Single Expansion Storage Modules ESMs cannot be used with a duplex 25xx array Removing and Replacing a Controller 1 2 FIGURE1 Locations of Controllers in a Dual Controller Tray FIGURE 2 Controller Port and LED Locations Battery Service Service MAC Expansion Port Link Action Required Action Address Service Required Allowed Power Label Service Cache Action Diagnostic Expansion Port Active Required Port Link Up a AN T S ed eD epeAe Expansion y Port FC In Ports Port Link Rate FRU Label Ethernet Port Ethernet Ethernet Speed Activity Controller A Controller B Power fan assembl
7. controller to the right and lift the lever handle up to remove the controller from the tray Sun StorageTek 2500 Series Controller Removal and Replacement version 1 4 September 2009 FIGURE 4 Controller Removal Lever Handle 5 Place the failed controller on a flat surface 6 Unpack the new controller place it on a flat surface and save the packing materials 7 Place the new and failed controllers side by side with the components visible and the front of the controllers facing toward you Caution Use care when handling either the new or failed controller Make sure all ESD precautions are being followed 8 Do one of the following a If the new controller already has a battery skip to Step 9 a If the new controller does not have a battery remove the battery from the failed controller and place it in the new controller a From the front of the failed controller locate the battery in the right rear corner Removing and Replacing a Controller 5 FIGURE5 Controller Battery BBU Location FIGURE6 Controller Battery BBU Removal and Replacement Captive fastener 3 Li ion cells 6 Sun StorageTek 2500 Series Controller Removal and Replacement version 1 4 September 2009 HDC fasteners EMI gasket Lever Handle With a phillips head screwdriver loosen the captive screw at the rear of the battery and its mounting bracket Slide the battery out of the rear of the controller Note the dire
8. ction of the arrow next to the captive screw for proper removal Carefully insert the battery into the new controller until the connectors are completely mated Use care to align the connector at the end of the battery with the connector in the controller Tighten the captive screw Removing and Replacing a Controller 7 9 Record the MAC address for the new controller from the white label on the front or top of the controller assembly This information is needed later in this document 10 Insert the new controller into its tray until it connects with the midplane connector and push the lever handle down to the locked position Note Be sure that the latch tab holds the lever handle in place 11 Reconnect all cables from Step 2 to the new controller 12 If this is a single controller tray press the ON OFF switch on each of the power 13 fan assemblies to the ON position S Do one of the following ee FIGURE 3 Place the failed controller in the packing materials so that you can return it to Sun for proper disposal Properly dispose of the failed controller Vv To Verify and Complete the Controller Replacement 1 Wait approximately 60 seconds for the controller to complete its boot process at which point ensure that the following is true All Link port LEDs which have cable s inserted are On All Fault LEDs are Off See FIGURE 2 Access the Service Advisor sof
9. s the new controller The lt array name gt node is expanded c Click the arrow next to the Physical Devices node The Physical Devices node is expanded d Click Controllers The Controller Summary on Storage System lt array name gt page is displayed e Edit the IP address and other network information for the new controller Note Several controllers can be displayed on this page Make sure your changes are for the new controller f Click Save Caution If you need to change the IP address for a single controller tray you must make the change using the serial interface For more information see the Sun StorageTek 2500 Series Array Hardware Installation Guide 6 Do one of the following If you added a controller to a single controller tray skip to the next step Removing and Replacing a Controller 9 a If you added a controller to a dual tray access the Service Advisor software and verify the Preferred Manager for your volumes as described in the Controller Replacement Removal procedure in the Service Advisor software 7 From the Service Advisor software release the array from maintenance and validate the firmware revision level 10 Sun StorageTek 2500 Series Controller Removal and Replacement version 1 4 September 2009
10. tware and verify that the State value is Enable and Status value is OK for the controller If the State and Status values are not 1 Enable and OK contact your Sun Service provider or your next level of technical support Do one of the following a If you used the battery from the failed controller skip this step If the new controller came with a battery access the Service Advisor software and reset the battery age 8 Sun StorageTek 2500 Series Controller Removal and Replacement version 1 4 September 2009 Caution Potential data loss If the age of a battery is not set correctly you might not be notified to change the battery at the correct time and data loss could occur If you have mistakenly reset the battery age contact your Sun service provider or your next level of technical support 4 From the Service Advisor software generate a new CRU inventory 5 Do one of the following m If you are using DHCP BOOTP update the BOOTP server configuration with the MAC address from Step 9 in the previous procedure For detailed information see the Administrator s Guide for your operating system m If you have customized the IP address and are not using DHCP BOOTP change the IP address and other network information a Launch the Sun StorageTek Common Array Manager application The default page of the application is displayed b In the left pane click the arrow next to the name of the array that contain
11. y A Power fan assembly B Note If this is a single controller tray there will be a controller in slot A and a filler blank assembly in slot B The removal and replacement procedures are the same as in a dual controller tray with the exception of the steps to redistribute the volumes m You have verified that the failed controller is ready to be removed From the Service Advisor software the State value is Enabled but Offline and Status value is Error for the controller Sun StorageTek 2500 Series Controller Removal and Replacement version 1 4 September 2009 Note If the Status value is not Error for the controller contact your Sun service provider or your next level of technical support Preparing for this Service Action To prepare for this service action perform the following Obtain a phillips head screwdriver Access the Service Advisor software and reserve the array for maintenance From the Service Advisor software generate a customer replaceable unit CRU inventory If this is a single controller tray stop all I O to the tray Observe all Electrostatically Sensitive Devices ESD precautions Remove all plastic vinyl and foam material from the work area Before handling any CRU discharge any static electricity by touching a grounded surface Wear an antistatic wrist strip at all times when handling any CRU Do not remove a CRU from it s antistatic protective bag until
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