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Sun Fire 280R Server Service Manual

1. For more information about CPU modules see your Sun Enterprise Sun Fire 280R Server Owner s Guide What to Do Locate the appropriate slot for the CPU module that you are installing into the CPU card cage on the main logic board If you are installing a CPU module into CPU slot 1 remove the CPU filler panel if one is installed Align the CPU module with the slot in the CPU card cage ensuring that the screws one on each side of the module are aligned with the screw holes in the top of the CPU card cage Slide the CPU module evenly into the slot in the CPU card cage until the module touches the socket on the main logic board Sun Fire 280R Server Service Manual January 2001 4 Remove the torque screwdriver mounted to the inside of the chassis 5 Using the torque screwdriver tighten the captive screws alternately one half turn until the screws are tightened The torque screwdriver will pop when you reach the correct torque setting on the CPU module mounting screws Note You can also use an adjustable torque screwdriver set at 5 in lbs Chapter 2 Servicing the Main Logic Board and Components 71 Caution If you overtighten the captive screws you can severely damage the main logic board If you undertighten the captive screws you may cause a loss of continuity and the system may fail to start Use the torque screwdriver supplied wit
2. 1UOI Wa ShS Complete these tasks How to Power Off the System on page 5 How to Position the System for Service on page 14 How to Remove the System Cover on page 30 a a a a How to Avoid Electrostatic Discharge on page 35 Chapter 2 Servicing the Main Logic Board and Components 47 to static electricity Static electricity from your clothes or work environment can destroy the DIMM Do not remove a DIMM from its antistatic packaging until you are ready to install it Handle the modules only by their edges Do not touch the components or any metal parts including the gold contacts on the bottom edge of the module Always wear a grounding strap when you handle the modules A Caution DIMMs are made of electronic components that are extremely sensitive What to Do 1 Remove the new memory module from its antistatic packaging 2 Locate the socket into which you will install the module 48 Sun Fire 280R Server Service Manual January 2001 3 Align the notches in the module connector with the notches in the slot until the module contacts the socket evenly along the socket s length 4 Press down firmly on both corners of the module until the bottom edge is fully seated in the socket and the levers click into place You will hear a clicking sound whe
3. USB Connector Pin Assignments Pin Signal Name Description Pin Signal Name Description Al USBO_VCC 5 Volts C1 USB2_VCC 5 Volts A2 CM_USB_DO_N Signal negative C2 CM_USB_DO_N Signal negative A3 CM_USB_DO_P Signal positive C3 CM_USB_ DO P Signal positive A4 Gnd Ground C4 Gnd Ground B1 USB1_VCC 5 Volts D1 USB3_VCC 5 Volts B2 CM_USB_D1_N Signal negative D2 CM_USB_DI_N Signal negative B3 CM_USB_DI1 P Signal positive D3 CM_USB_D1_P Signal positive B4 Gnd Ground D4 Gnd Ground Appendix A Connector Signal Descriptions 211 212 Sun Fire 280R Server Service Manual January 2001 APPENDIX B System Specifications This appendix provides the following product specifications for the Sun Fire 280R server m Reference for Physical Specifications on page 213 m Reference for Electrical Specifications on page 213 m Reference for Environmental Specifications on page 215 Reference for Physical Specifications Specification U S A Metric Height 6 95 inches 17 6 centimeters Width 17 25 inches 43 8 centimeters Depth 27 25 inches 69 2 centimeters Weight estimated fully 75 pounds 34 kilograms configured Reference for Electrical Specifications Parameter Value Input Nominal Frequencies 50 Hz or 60 Hz Nominal Voltages 100 120 220 or 240 VAC 213 214 Parameter Value Maximum Current AC RMS AC Operating Range Outputs 5 1 VDC 3 3 VDC 5 VDC 12 VDC 12 VDC
4. 2 Slide the system chassis evenly into the rack enclosure until the system comes to a complete stop Chapter 1 Preparing to Service the System 19 3 Tighten the four captive screws securing the system to the left and right vertical rails at the front of the rack Use a Phillips No 2 screwdriver to tighten the four captive screws which are in recessed access holes in the decorative panels affixed to the system s front panel A o o o 2e0000000 20000000000000 o AA o o Ka 2 o o A o op yd E JE 0 e gl 9 o S o o o2 ale Q SY 4 Connect all external cables that were attached to the back panel of the system Examine each disconnected cable for information indicating the cable s origin and its terminating connection 5 Replace close and lock the rack enclosure doors as appropriate 20 Sun Fire 280R Server Service Manual January 2001 What Next To power on the system see a How to Power On the System on page 6 How to Remove the System From the Rack You must remove the system from the rack when doing the following m Removing and replacing the main logic board m Removing and replacing the power distribution board You can perform all other procedures while the system is still attached to the rails extended from the rack If
5. Reference Number Part Part Number 1 2 3 Not Shown Not Shown Y 0 N OA A A System Cover Front Door Left 18 GB 10K RPM UltraSCSI Disk Drive 36 GB 10K RPM UltraSCSI Disk Drive 12 24 GB 4mm DDS4 Tape Drive Power Supply RMA Filler Panel Plastic RMA Cover 10X DVD CD ROM Drive RMA Cage Assembly Front Door Right Power Supply Filler Panel Not a FRU 540 4186 540 4191 540 4525 390 0028 300 1457 Not a FRU 530 2824 390 0025 Not a FRU 540 4230 Not a FRU Sun Fire 280R Server Service Manual January 2001 225 Illustrated Parts Breakdown Appendix C 226 Sun Fire 280R Server Service Manual January 2001
6. fonctionner avec des alimentations monophas es munies d un conducteur neutre mis la terre Pour carter les risques d lectrocution ne pas brancher de produit Sun dans un autre type d alimentation secteur En cas de doute quant au type d alimentation lectrique du local veuillez vous adresser au directeur de l exploitation ou un lectricien qualifi Attention les produits Sun sont con us pour xii Sun Fire 280R Server Service Manual January 2001 A Attention tous les cordons d alimentation n ont pas forc ment la m me puissance nominale en mati re de courant Les rallonges d usage domestique n offrent pas de protection contre les surcharges et ne sont pas pr vues pour les syst mes d ordinateurs Ne pas utiliser de rallonge d usage domestique avec votre produit Sun Attention votre produit Sun a t livr quip d un cordon d alimentation trois fils avec prise de terre Pour carter tout risque d lectrocution branchez toujours ce cordon dans une prise mise la terre L avertissement suivant s applique uniquement aux syst mes quip s d un interrupteur VEILLEUSE A Attention le commutateur d alimentation de ce produit fonctionne comme un dispositif de mise en veille uniquement C est la prise d alimentation qui sert mettre le produit hors tension Veillez donc installer le produit proximit d une prise murale facilement accessible Ne
7. 1 Locate an unused PCI slot Note PCI slot 1 is reserved for high speed 66 MHz cards Installing a low speed 33 MHz card into PCI slot 1 will affect FC AL performance Do not install a low speed card into PCI slot 1 PCI slot 1 high speed cards only Low speed PCI slots 2 If you are installing a PCI card into an unused slot remove the corresponding filler panel from the chassis back panel Otherwise go to Step 3 Chapter 2 Servicing the Main Logic Board and Components 61 a Remove the Phillips screw that secures the PCI filler panel to the chassis back panel b Lift out the filler panel PCI filler panel o ll 62 Sun Fire 280R Server Service Manual January 2001 3 Insert the PCI card into the appropriate slot on the main logic board There are four PCI slots on the main logic board 2 IO aya HHH i E EE UOJ W9 SAS PCI slots a Insert the faceplate end of the card into the appropriate opening in the back panel If you are installing a PCI long card guide the opposite end of
8. 2 Establish a tip connection from another Sun system For information about establishing a tip connection see How to Set Up a tip Connection on page 180 3 Install a local graphics console on your server The server is shipped without a mouse keyboard monitor or frame buffer for the display of graphics To install a local graphics console on the server you must install a graphics frame buffer card into a Peripheral Component Interconnect PCD slot and attach a monitor mouse and keyboard to the appropriate back panel ports After starting the system you must install the correct software driver for the card you have installed For detailed hardware instructions see How to Configure a Local Graphics Console on page 39 You may use the Remote System Control RSC connections modem or network only after installing the operating environment software and the RSC software You can then access RSC from a workstation running the Solaris Windows 95 Windows 98 or Windows NT operating environment and Sun s RSC Java application or from an ASCII terminal or device running ASCII terminal emulation software See your Sun Fire 280R Server Owner s Guide for more information Chapter 1 Preparing to Service the System 37 How to Attach an Alphanumeric Terminal Before You Begin If your server is configured without a local graphics console you need to attach an alphanumeric ASCIT terminal to the server in order to instal
9. 2 Replace the drive indicated by the failure message Sun Fire 280R Server Service Manual January 2001 Symptom DVD or external SCSI drive fails to boot or is not responding to commands Action Test the response of the drive s to the probe scsi all command as follows At the system ok prompt type ok reset all Ok probe scsi all Use the test command to gather more information type ok test scsi If the system has more than one SCSI disk you must specify an address Check the system output If the SCSI device responds correctly to probe scsi all a message similar to the one shown in The probe scsi and probe scsi all Commands on page 171 is printed out If the device responds and a message is displayed the system SCSI controller has successfully probed the device This indicates that the main logic board is operating correctly a Replace the SCSI data cable If the problem is still evident replace the DVD drive b Replace the DVD drive If the problem is still evident after replacing the DVD drive replace the main logic board c Replace the main logic board Note You can also use the probe scsi all command to look for failures on the external UltraSCSI loop Chapter 6 Diagnostics Monitoring and Troubleshooting 191 192 SCSI Controller Failure Symptom An external SCSI drive fails to boot or is not responding to commands Action To check whether
10. If the server is set up without a local terminal or graphics console you need to set up one of the communication options in order to issue software commands See a About Communicating With the System on page 37 a How to Attach an Alphanumeric Terminal on page 38 a How to Configure a Local Graphics Console on page 39 Note If you have not configured the system with two boot disks you cannot hot plug a single boot disk You can only hot plug the boot disk if you have configured a two disk mirror of the boot disk for hot plugging If the system is configured with a boot disk and a data disk you may hot plug the data disk but not the boot disk You must follow antistatic precautions when handling a disk drive Complete this task a How to Avoid Electrostatic Discharge on page 35 Chapter 3 Removing and Installing Storage Devices 101 102 What to Do Become superuser or the root user 2 su Password lt root_password gt Insert the drive into its disk drive bay Follow Step 2 through Step 10 of How to Install a Disk Drive on page 94 The system responds with the following message lt date gt lt systemname gt picld 87 Device DISK1 inserted Type the 1s command to list the current system s c1t1d devices ls dev rdsk cltld No match The output confirms there are no links present for the inserted drive Type the following devfsadm C command
11. What to Do 1 Position the air guide on the CPU module cage Align the two tabs on the top of the air guide with the slots on the CPU card cage assembly 2 Press down on the air guide until it snaps into place Chapter 2 Servicing the Main Logic Board and Components 81 What Next To reassemble the system complete this task a How to Replace the System Cover on page 33 gt gt How to Remove the Main Logic Board Before You Begin Caution Use an antistatic mat when working with the main logic board An antistatic mat provides the cushioning required to protect under the board to prevent the board from flexing and to provide antistatic protection Caution Perform this procedure on a workbench Sun Microsystems does not support changing the main logic board while the system is installed in a rack The ID SEEPROM module contains the system host ID and Ethernet address You can migrate your ID SEEPROM module from your old board to preserve your host ID and Ethernet address However if you are replacing the ID SEEPROM module and want to retain the same host ID and Ethernet address on the new main logic board consult your authorized Sun service or sales representative If you are removing the main logic board to access other components in the system you do not need to remove the ID SEEPROM module Before you remove the main logic board you must remove all removable components from it You can t
12. Maximum DC Power Output Maximum AC Power Consumption Maximum Heat Dissipation Volt Ampere Rating 92A 100 VAC 4 2 A 220 VAC 90 to 264 Vrms 47 to 63 Hz 0 1 to 1 5 A 3 to 60 A 3 to 70 A 0 5 to 5 5 A 0 to 0 5 A 560 Watts 810 Watts 3140 BTUs hr 900 VA with 560 Watt load 1 Standby output Sun Fire 280R Server Service Manual January 2001 2 Combined output power of the 3 3 VDC and 5 VDC outputs must not exceed 480 Watts 3 Combined output power of the 3 3 VDC and 5 VDC outputs must not exceed 480 Watts Reference for Environmental Specifications These specifications are for a rackmounted system Parameter Value Operating Temperature 5 C to 40 C 41 F to 104 F IEC 60068 2 1 60068 2 2 Humidity 20 to 80 RH noncondensing 27 C max wet bulb IEC 60068 2 56 Altitude 0 to 3000 meters 0 to 10 000 feet IEC 60068 2 13 Vibration 0 002 e Hz flat from 5 500 Hz 0 31 GRMS Z axis only IEC 60068 2 64 Shock 3 G peak 11 milliseconds half sine pulse IEC 60068 2 27 Declared Acoustics Non Operating Temperature Humidity Altitude Vibration Handling Drops 6 9 Bel 20 C to 60 C 4 F to 140 F IEC 60068 2 1 60068 2 2 93 RH IEC 60068 2 56 0 to 12 000 meters 0 to 40 000 feet IEC 60068 2 13 X axis and Y axis 0 0004 G Hz flat from 5 500 Hz 0 472 GRMS Z axis 0 0008 G Hz flat from 5 500 Hz 0 629 GRMS TEC 60068 2 64 100 mm unmounted unit IEC
13. Panels and Doors Internal Cables Front Door Left Front Door Right RMA Cover Plastic Key Rails Back Panel CPU Power Sense Cable Main Power Cable 1 0 Power Cable FC AL Data Cable Removable Media SCSI Cable Keyswitch Power Button LED cable Power Interlock Switch Cable PC Cable Internal Line Filter 540 4186 540 4230 540 4219 250 1317 340 5883 540 4365 530 2941 530 2822 530 2864 530 3019 530 2942 530 2824 530 2830 530 2943 530 2819 Appendix C Illustrated Parts Breakdown 219 220 System Components Reference Number Part Part Number 1 Main Logic Board Components Fan Tray Assembly Power Distribution Board Cover Power Distribution Board a AeA WwW N FC AL Backplane Sun Fire 280R Server Service Manual January 2001 See next illustration 540 4434 Not a FRU 501 5775 501 5699 Appendix C Illustrated Parts Breakdown 221 222 Main Logic Board Components Reference Number Part Part Number 1 2 3 4 5 6 Not Shown Not Shown Not Shown Not Shown Main Logic Board ID SEEPROM RSC Card CPU Module 750 MHz Air Guide 128 MB DIMM 256 MB DIMM 512 MB DIMM 1 GB DIMM CPU Filler Panel 501 4143 515 1788 501 5901 501 5675 Not a FRU 501 4489 501 5401 501 5030 501 5031 Not a FRU Sun Fire 280R Server Service Manual January 2001 Appendix C Illustrated Parts Breakdown 223 224 Chassis Components
14. The system may take anywhere from 30 seconds to several minutes before the system banner appears This time depends on the level of POST diagnostics being performed Chapter 1 Preparing to Service the System 13 5 When the ok prompt is displayed type the following command ok boot r This command rebuilds the device trees for the system incorporating any newly installed options After a device has been added to a device tree it can be recognized by the system After a successful reconfiguration reboot the system prompt is displayed Tools Required for Installation and Service The following tools are required to install and service the system m Screwdriver Phillips No 1 m Screwdriver Phillips No 2 m Screwdriver long flat blade No 2 a Needle nose pliers m Wrench 5 16ths inch m Wrench 1 2 inch m Torque indicator driver mounted on the inside of the chassis m Electrostatic discharge ESD mat Sun part number 250 1088 or equivalent m Grounding wrist or foot strap The latter two items help protect the server against damage due to electrostatic discharge For more information see How to Avoid Electrostatic Discharge on page 35 How to Position the System for Service This procedure describes placing the system in position for service by sliding it out of the rack enclosure without removing it from the rack All service procedures except removing and replacing the main logic board can be performed
15. 5 Holding the disk drive by the handle slide it out of the drive bay Note When you reinstall the drive or a replacement drive be sure to install it into the same drive bay as the one from which it was just removed 6 Place the disk drive on an antistatic mat Chapter 3 Removing and Installing Storage Devices 93 7 Repeat the procedure for the other drive if necessary If you have finished removing or installing disk drives remove the antistatic strap What Next To install a disk drive complete this task a How to Install a Disk Drive on page 94 94 How to Install a Disk Drive This procedure describes the physical installation of a disk drive The procedure for installing a disk drive varies if you are installing a drive using a hot plug operation or if you are installing one without using a hot plug operation If you want to perform a disk drive hot plug installation see How to Install a Disk Drive Using the Hot Plug Operation on page 101 Before You Begin For additional information on internal disk drives and configuring disk drive arrays see your Sun Fire 280R Server Owner s Guide You must follow antistatic precautions when handling a disk drive Complete this task a How to Avoid Electrostatic Discharge on page 35 What to Do If you are not performing a hot plug operation halt the operating system and turn off system power See How to Power Off the System on p
16. Be careful not to damage the main logic board when lifting the power distribution board out of the chassis 8 Place the power distribution board on an antistatic mat What Next To replace the power distribution board complete this task a How to Replace the Power Distribution Board on page 122 Chapter 4 Removing and Replacing Backplanes and Cables 121 122 How to Replace the Power Distribution Board Before You Begin Complete this task a How to Avoid Electrostatic Discharge on page 35 What to Do system before performing this procedure Attempting to replace the power distribution board while the AC power cord is plugged in to a power source can result in serious personal injury ho Caution Be sure that all AC power cords are disconnected from the back of the 1 Position the power distribution board in the chassis floor You may need to adjust the cable attached to the center AC power connector assembly so that it does not interfere with the positioning of the power distribution board 2 Insert the power supply connectors into their slots in the chassis Sun Fire 280R Server Service Manual January 2001 3 Replace the seven Phillips screws that secure the board to the chassis Chapter 4 Removing and Replacing Backplanes and Cables 123 4 Replace the AC power connector assemblies and the cables attached to them Use a Phillips No 2 screwdriver to secure the screws Do not reverse t
17. A 32 8 24 bit Color Graphics PCI Adapter Frame buffer card Sun part number X3668A is currently supported A monitor with appropriate resolution a A Sun compatible USB keyboard Sun USB Type 6 keyboard a A Sun compatible USB mouse Sun USB mouse and mouse pad if necessary Alternatively you can attach an alphanumeric ASCII terminal to the system s serial port or create a tip connection from another Sun system See About Communicating With the System on page 37 for more information Chapter 1 Preparing to Service the System 39 What to Do 1 Install the graphics card into an appropriate PCI slot Note Installation must be performed by a qualified service provider For further information see How to Install a PCI Card on page 61 or contact your qualified service provider 2 Attach the monitor video cable to the graphic card s video port Tighten the thumbscrews to secure the connection 40 Sun Fire 280R Server Service Manual January 2001 3 Connect the monitor s power cord to an AC outlet 4 Connect the keyboard USB cable to any USB port on the back panel Chapter 1 Preparing to Service the System 41 5 Connect the mouse USB cable to any USB port on the back panel What Next You can now issue system commands from the keyboard and view system messages Continue with your installation or diagnostic procedure as needed 42 Sun Fire 280R Server Service Manual January 2001
18. CHAPTER 2 Servicing the Main Logic Board and Components This chapter describes how to remove and replace the system main logic board and its components and how to set the flash PROM jumpers For a list of part numbers for field replaceable units FRUs and optional equipment see Illustrated Parts Breakdown on page 217 The following tasks are covered in this chapter How to Remove a Memory Module on page 44 How to Install a Memory Module on page 46 How to Remove the RSC Card on page 50 How to Replace the RSC Card on page 54 How to Remove a PCI Card on page 58 How to Install a PCI Card on page 61V How to Remove a CPU Module on page 65 How to Install a CPU Module on page 69 How to Remove the ID SEEPROM Module on page 74 How to Replace the ID SEEPROM Module on page 77 How to Remove the Air Guide on page 79 How to Replace the Air Guide on page 81 How to Remove the Main Logic Board on page 82 How to Replace the Main Logic Board on page 85 How to Set the Flash PROM Jumpers on page 88 43 44 How to Remove a Memory Module Memory modules for this system are next generation dual inline memory modules DIMMs Each DIMM group must contain four DIMMs of equal density for example four 128 Mbyte DIMMs one in each slot in group 0 or one in each slot of group 1 You can have memory groups with different densities for example
19. Klasse 1 Laser Apparat Laser KLasse 1 CD ROM Steuerungen und Einstellungen oder die Durchfhrung von Prozeduren die von den hier beschriebenen abweichen knnen gefhrliche Strahlungen zur Folge haben Warnung Die Verwendung von anderen Conformit aux normes de s curit Ce texte traite des mesures de s curit qu il convient de prendre pour l installation d un produit Sun Microsystems Mesures de s curit Pour votre protection veuillez prendre les pr cautions suivantes pendant l installation du mat riel m Suivre tous les avertissements et toutes les instructions inscrites sur le mat riel m V rifier que la tension et la fr quence de la source d alimentation lectrique correspondent la tension et la fr quence indiqu es sur l tiquette de classification de l appareil m Ne jamais introduire d objets quels qu ils soient dans une des ouvertures de l appareil Vous pourriez vous trouver en pr sence de hautes tensions dangereuses Tout objet conducteur introduit de la sorte pourrait produire un court circuit qui entra nerait des flammes des risques d lectrocution ou des d g ts mat riels Symboles Vous trouverez ci dessous la signification des diff rents symboles utilis s Attention risques de blessures corporelles et de d g ts mat riels Veuillez suivre les instructions Attention surface temp rature lev e Evitez le contact La temp rature des su
20. Manual January 2001 How to Avoid Electrostatic Discharge Use the following procedure to prevent static damage whenever you are accessing any of the internal components of the system Before You Begin Complete these tasks a How to Power Off the System on page 5 a How to Position the System for Service on page 14 a How to Remove the System Cover on page 30 You must have the following items a Antistatic wrist or foot strap m Antistatic mat or the equivalent What to Do Caution Printed circuit boards and hard disk drives contain electronic components that are extremely sensitive to static electricity Ordinary amounts of static from your clothes or the work environment can destroy components Do not touch the components or any metal parts without taking proper antistatic precautions Disconnect the AC power cord from the wall power outlet only when performing the following procedures m Removing and replacing the power distribution board m Removing and replacing the main logic board m Removing and replacing the Remote System Control RSC card The AC power cord provides a discharge path for static electricity so it should remain plugged in except when you are servicing the parts noted above Use an antistatic mat or similar surface When performing any installation or service procedure place static sensitive parts such as boards cards and disk drives on an antistatic surface The f
21. Monitoring and Troubleshooting 159 About Using Diagnostic Tools to Monitor Diagnose and Exercise the System People often think of diagnostic tools as a way to identify a failed field replaceable unit FRU so that it can quickly be replaced While this is a very important goal it is also important to be able to monitor an ostensibly healthy system and to exercise a system that is functioning in a questionable way Sun provides tools that help you do all three of these things In addition Sun Remote System Control RSC enables you to monitor a server remotely and even to diagnose problems when the server is not ruming About Monitoring the System When the system is up and ruming RSC and Sun Management Center software can give you advance warning of difficulties and prevent future downtime These monitoring tools let you specify system criteria that bear watching For instance you might want to set a threshold for system temperature and be notified if that threshold is exceeded Warnings can be reported by visual indicators in the software s interface Additionally you could set RSC to send an email or pager alert whenever a problem occurs About Monitoring the System Using Sun Remote System Control RSC Sun Remote System Control RSC enables you to monitor and control your server over modem lines and over a network Taking advantage of firmware built into the RSC card RSC software provides remote system administr
22. Remove a Power Supply on page 139 a How to Remove the System Cover on page 30 a How to Avoid Electrostatic Discharge on page 35 a How to Remove the RSC Card on page 50 a How to Remove a PCI Card on page 58 a How to Remove the Air Guide on page 79 a How to Remove the Fan Tray Assembly on page 145 What to Do Caution Unplug the AC power cord s from the back of the system before performing this procedure Attempting to remove the power distribution board while the AC power cord is plugged in to a power source can result in serious personal injury 1 Disconnect the following cables from the power distribution board Note See Power Distribution Board Connectors on page 130 for connector locations a Disconnect the I O power cable from the power distribution board at J0210 b Disconnect the main power cable at J0201 118 Sun Fire 280R Server Service Manual January 2001 c Disconnect the power interlock cable at J0209 d Disconnect the 1 C cable at J0505 e Disconnect the CPU power sense cable at J0205 f Disconnect the keyswitch Power button LED cable at J0500 Loosen the three captive Phillips screws that secure the power distribution board cover panel to the chassis Remove the power distribution board cover panel a Tilt the panel toward the back of the chassis approximately 30 degrees Hold the cover panel by the edge nearest the front of the c
23. Remove the FC AL Backplane Before You Begin Complete these tasks m How to Remove a Disk Drive on page 92 or How to Remove a Disk Drive Using the Hot Plug Operation on page 97 113 How to Power Off the System on page 5 How to Position the System for Service on page 14 How to Remove the System Cover on page 30 How to Avoid Electrostatic Discharge on page 35 Note You must remove all disk drives from the disk drive bay Be sure to note the disk slot number associated with each drive Later when you reinstall the disk drives it is important to return each drive to its original location What to Do 1 Disconnect the I O power cable from the Fibre Channel Arbitrated Loop FC AL backplane at J0101 See Step 4 for the location of the FC AL backplane in the system 2 Disconnect the FC AL data cable from the FC AL backplane at J0102 Pull the cable out by its connector not by the cable itself 3 Disconnect the 1 C cable from the FC AL backplane at J0103 114 Sun Fire 280R Server Service Manual January 2001 4 Remove the two Phillips screws that secure the FC AL backplane to the chassis 5 Remove the backplane from the chassis Place the backplane on an antistatic mat What Next To replace the FC AL backplane complete this task a How to Replace the FC AL Backplane on page 116 Chapter 4 Removing and Replacing Backplanes and Cables 115 How to Replace the
24. Return first How to Verify the Baud Rate To verify the baud rate between the Sun Fire 280R server and a terminal or another Sun system monitor Open a terminal window Type eeprom Verify the following serial port default settings as follows ttyb mode ttya mode 9600 8 n 1 9600 8 n 1 Note Ensure that the settings are consistent with TTY type terminal or system monitor settings Common Problems With tip Connections This section describes solutions for tip problems occurring in Solaris Operating Environments versions previous to 2 0 Problems with tip may occur if m The lock directory is missing or incorrect There should be a directory named usr spool uucp The owner should be uucp and the mode should be drwxr sr x m The ttyb serial port is enabled for logins The status field for tt yb or the serial port you are using must be set to off in etc ttytab Be sure to execute kill HUP 1 see init 8 as root if you have to change this entry Sun Fire 280R Server Service Manual January 2001 m dev ttyb is inaccessible Sometimes a program will have changed the protection of dev ttyb or the serial port you are using so that it is no longer accessible Make sure that dev ttyb has the mode set to crw rw rw a The serial line is in tandem mode If the tip connection is in tandem mode the operating system sometimes sends XON S characters particularly when programs in oth
25. Service Manual January 2001 Typographic Conventions Typeface Meaning Examples AaBbCc123 The names of commands files and directories on screen computer output AaBbCc123 What you type when contrasted with on screen computer output AaBbCc123 Book titles new words or terms words to be emphasized Command line variable replace with a real name or value Edit your login file Use 1s a to list all files o You have mail 2 su Password Read Chapter 6 in the User s Guide These are called class options You must be superuser to do this To delete a file type rm filename Shell Prompts Shell C shell C shell superuser Bourne shell and Korn shell Bourne shell and Korn shell superuser Prompt machine_name machine_name Preface xxiii Related Documentation The following documents contain topics that relate to the information in the Sun Fire 280R Server Service Manual Application Title Server rackmounting and setup Sun Fire 280R Server Setup and Rackmounting Guide Setting up and running the system features and options troubleshooting and network administration for the system Sun Fire 280R Server Owner s Guide Late breaking product news and information Sun Fire 280R Server Product Notes Sun Fire 280R Server Supplemental Product Notes System diagnostics SunVTS User s Guide SunVTS Test Reference Manual SunVTS Tool
26. Service Manual January 2001 FC AL Backplane Connectors J0103 IC a J0102 P FC AL data J0101 I O power Chapter 4 Removing and Replacing Backplanes and Cables 129 Power Distribution Board Connectors Ac J o E J0210 I O power Les la HE 40805 1 C B Free J0209 power interlock Power supply 5 connectors b ce PP J0201 main power E J0205 CPU power sense E J0500 keyswitch power button front panel LEDs How to Connect the System Cables Before You Begin Complete these tasks How to Power Off the System on page 5 How to Position the System for Service on page 14 How to Remove the System Cover on page 30 a a a a How to Avoid Electrostatic Discharge on page 35 130 Sun Fire 280R Server Service Manual January 2001 What to Do 1 Identify the cable that you want to install or replace 2 Use the information in About the System Cables on page 126 to determine how each cable is routed 3 Install the cable according to the routing and cable management instructions in the procedures described further in this chapter Connectors are keyed so that they can attach in only one way What Next Once you replace or install a cable complete this task a How
27. System Control RSC to connect to the system console However RSC is not available until the server operating environment software and RSC client and server software have been installed and configured Two software tools are available that run directly from the Solaris Operating Environment prompt These software tools are m Sun Validation Test Suite SunVTS software Sun Management Center software You can run both of these tools locally and if the server operating environment is running you can also use the rlogin command to connect to the server remotely and then use SunVTS or Sun Management Center software Chapter 6 Diagnostics Monitoring and Troubleshooting 157 158 Local Diagnostic Tool Use POST diagnostics verify the core functionality of the system including the main logic board system memory the central processing units CPUs the system bus and the cache memory You can run POST even if the system is unable to boot For more information about POST see About Isolating Failures Using Power On Self Test POST on page 164 and How to Isolate Failures Using Power On Self Test POST on page 176 OpenBoot Diagnostics tests focus on system I O and peripheral devices Like POST you can run OpenBoot Diagnostics even if the system is unable to boot For more information about OpenBoot Diagnostics see About Isolating Failures Using OpenBoot Diagnostics on page 164 and How to Isolate Failures Using Op
28. bin is the default directory for SunVTS binaries If you have installed SunVTS software in a different directory use the appropriate path instead 5 Fine tune your testing session by selecting only the tests you want to run Click to select and deselect tests A check mark in the box means the item is selected Some tests useful to run on a Sun Fire 280R server are listed below SunVTS Test cdtest dvdtest cputest disktest env5test i2ctest fputest fstest m64test mptest nettest pmem rsctest sptest tapetest usbkbtest vmem Description Tests the DVD drive by reading the disc and verifying the DVD CD table of contents TOC if it exists Tests the CPU Verifies local disk drives Tests power supply fan tray LEDs Checks the floating point unit Tests the integrity of the software s file systems Tests the PCI graphics board Verifies multiprocessor features for systems with more than one processor Checks all the hardware associated with networking for example Ethernet token ring quad Ethernet fiber optic 100 Mbit per second Ethernet devices Tests the physical memory read only Tests the RSC card Tests the system s on board serial ports Tests the various Sun tape devices Tests the keyboard Tests virtual memory a combination of the swap partition and the physical memory Sun Fire 280R Server Service Manual January 2001 What Next If SunVTS tests indicate an impaired or
29. dynamic and test numbers are not fixed Following is an example of the menu obdiag 1 SUNW qlc 4 2 bbc 1 0 3 ebus 5 4 flashprom 0 0 5 gpioe1 300600 6 i2c 1 2e 7 i2c 1 30 8 network 5 1 9 parallel 1 300278 10 pmc 1 300700 11 rsc control 1 3062f8 12 rtc 1 300070 13 scsi 6 14 scsi 6 1 15 serial 1 400000 16 usbes 3 Commands test test all except help what printenvs setenv versions exit The test Command You can run a specific self test at the obdiag gt prompt by entering test n where n is the number of the test in the menu Enter help at the obdiag gt prompt for information about other OpenBoot Diagnostics commands An Ethernet cable must be attached to the system and to an Ethernet tap or hub or the external loopback test will fail if invoked To quit OpenBoot Diagnostics use the exit command which returns you to the ok prompt You can also run OpenBoot Diagnostics commands from the ok prompt for any device by invoking its self test method If a device has no self test method the message No selftest method for device name is displayed To run the self test method for a device type the OpenBoot PROM test command at the ok prompt followed by the device alias or device path name For example ok test net Testing network ok 166 Sun Fire 280R Server Service Manual January 2001 The following table describes what each self test does Test Function bbc Tests
30. eeprom use nvramrc true Reboot the system to make the changes effective Use this method when the system is already at the OpenBoot prompt Shut down the operating system and take the system to the ok prompt Determine the device name for the desired Ethernet interface At the ok prompt type ok nvedit 0 probe all install console banner 1 apply disable link pulse device name Repeat this step for other device names as needed Press CONTROL C to exit nvedit ok nvstore ok setenv use nvramrc true Reboot the system to make the changes effective Power On Failure Symptom The system attempts to power on but does not boot or initialize the terminal or monitor Sun Fire 280R Server Service Manual January 2001 Action 1 Verify that the CPU modules and memory are seated correctly If RSC software has been installed and configured connecting to the RSC using telnet or a modem connection may allow monitoring through the redirected system console 2 Run POST diagnostics See How to Isolate Failures Using Power On Self Test POST on page 176 3 Observe POST results The front panel general fault LED should blink slowly to indicate that POST is running Check the POST output using a locally attached terminal or a tip connection If you see no front panel LED activity a power supply may be defective See your Sun Fire 280R Server Owner s Guide for more information If the
31. enables you to access a select group of Sun technical documentation on the Web You can browse the docs sun com archive or search for a specific book title or subject at http docs sun com Ordering Sun Documentation Fatbrain com an Internet professional bookstore stocks select product documentation from Sun Microsystems Inc For a list of documents and how to order them visit the Sun Documentation Center on Fatbrain com at http www fatbrain com documentation sun Preface xxv Sun Welcomes Your Comments Sun is interested in improving its documentation and welcomes your comments and suggestions You can email your comments to Sun at docfeedback sun com Please include the part number 806 4807 10 of your document in the subject line of your email xxvi Sun Fire 280R Server Service Manual January 2001 CHAPTER 1 Preparing to Service the System This chapter tells you what you need to know about preparing for and completing service procedures Except for removing and installing disk drives this system should be serviced by a qualified Sun service provider Please be sure to keep the following guidelines in mind Internal disk drives and power supplies are hot pluggable For the servicing of any other parts internal to the system you must first power off the system See How to Power Off the System on page 5 All parts are serviceable while the system is installed in the rack except for th
32. have a video monitor attached to your UltraSPARC system connect the UltraSPARC system ttya serial port to the Sun server tt yb serial port and turn on the power to your UltraSPARC system Wait for a few seconds and press Stop a to interrupt the power on sequence and start the Forth Monitor Unless the system is completely inoperable the Forth Monitor is enabled and you can continue with the next step in this procedure 5 If you need to redirect the standard input and output to the ttya serial port type ok ttya io There will be no echoed response 6 Press Return on the Sun server keyboard The ok prompt shows in the tip window Note Do not type Stop a from a Sun server being used as a tip window to your UltraSPARC system Doing so will abort the operating system on the server If you accidentally type Stop a you can recover by immediately typing go at the ok prompt Typing in the tip window is equivalent to pressing Stop a at the UltraSPARC system 7 When you are finished using the tip window end your tip session and exit the window Chapter 6 Diagnostics Monitoring and Troubleshooting 181 182 8 Redirect the input and output to the screen and keyboard if needed by typing ok screen output keyboard input Note When entering tilde character commands in the tip window the tilde must be the first character entered on the line To ensure that you are at the start of a new line press
33. information refer to the luxadm documentation in the Solaris on Sun Hardware AnswerBook This AnswerBook documentation is provided on the Solaris Supplement CD for the Solaris release you are running Refer also to luxadm 1M and to devfsadm 1M man pages What Next If you need to install a drive using a hot plug operation see a How to Install a Disk Drive Using the Hot Plug Operation on page 101 100 Sun Fire 280R Server Service Manual January 2001 How to Install a Disk Drive Using the Hot Plug Operation The system s disk hot plug feature enables you to insert a disk drive without shutting down the operating system or turning off the system power When installing a disk you must insert the disk drive and wait for it to spin up to operating speed Then you create logical software links to the drive and re create or reconfigure the file systems so that the Solaris environment recognizes the drive Finally you configure your application if necessary to operate with this new drive Use the luxadm and the devfsadm software tools to hot plug the Sun Fire 280R server s internal disk drive The following procedure describes the general steps involved but your specific device names may be different Caution Do not hot plug drives without the correct preparations The system supports hot plugging disk drives but there are software procedures that you must perform before you remove or install any drive Before You Begin
34. stop any activity or applications accessing the drive m Synchronize and unmount any file systems mounted on the drive You must follow antistatic precautions when handling a disk drive Complete this task a How to Avoid Electrostatic Discharge on page 35 What to Do 1 Become superuser or the root user 2 su Password lt root_password gt Sun Fire 280R Server Service Manual January 2001 2 Type the following luxadm command Where lt c1t1d0s2 gt is the logical device name for the drive The system dialogue follows the command luxadm remove device dev rdsk lt cltld0s2 gt WARNING Please ensure that no file systems are mounted on these device s All data on these devices should have been backed up The list of devices which will be removed is 1 Device name dev rdsk cit1d0s2 Node WWN 20000020371b1f31 Device Type Disk device Device Paths dev rdsk c1t1d0s2 3 Type c at the prompt to verify the list of devices Please verify the above list of devices and then enter c or lt CR gt to Continue or q to Quit Default c c stopping dev rdsk c1t1d0s2 Done offlining dev rdsk c1t1d0s2 Done The drives are now offline and spun down 4 Physically remove the disk drive and press the Return key Follow the instructions in Step 2 through Step 7 of How to Remove a Disk Drive on page 92 The system responds with the following
35. the OpenBoot PROM printenv command to display the OpenBoot PROM configuration variables stored in the system NVRAM The display includes the current values for these variables as well as the default values You can also specify a variable to display the current value for that variable only Chapter 6 Diagnostics Monitoring and Troubleshooting 169 The watch clock Command The watch clock command displays a number that increments once per second During normal operation the seconds counter repeatedly increments from 0 to 59 The following shows an example snapshot of output from the watch clock command 0 ok watch clock Watching the seconds register of the real time clock chip It should be ticking once a second Type any key to stop 4 The watch net and watch net all Commands The watch net and watch net all commands monitor Ethernet packets on the Ethernet interfaces connected to the system Good packets received by the system are indicated by a period Errors such as the framing error and the cyclic redundancy check CRC error are indicated with an X and an associated error description The following examples show watch net and the watch net all command output 0 ok watch net gme register test succeeded Internal loopback test succeeded Transceiver check Using Onboard Transceiver Link Up up Using Onboard Transceiver Link Up Looking for Ethernet Packets is a Good P
36. the PCI card into the card slot on the fan tray assembly Chapter 2 Servicing the Main Logic Board and Components 63 b Push the card into the corresponding connector on the main logic board Apply even pressure along the edge of the card Caution Do not apply excessive force to one end or one side of the card Doing so could damage the card 4 Secure the PCI card faceplate to the back panel with the Phillips screw 5 If necessary connect any internal cables to the PCI card s internal connectors 6 If necessary connect any external cables to the PCI card 64 Sun Fire 280R Server Service Manual January 2001 What Next To reassemble the system complete this task a How to Replace the System Cover on page 33 When you are ready to restart the system be sure to run OpenBoot Diagnostics tests to verify that the system functions correctly with the new parts you have just installed For additional information see a About OpenBoot Diagnostics Tests on page 166 You must also perform a reconfiguration boot so that your system is able to recognize the new PCI card For additional information see a How to Initiate a Reconfiguration Boot on page 12 How to Remove a CPU Module Before You Begin Complete these tasks How to Power Off the System on page 5 How to Position the System for Service on page 14 How to Remove the System Cover on page 30 How to Avoid Electrostatic Di
37. the Removable Media Assembly on page 107 How to Remove a DVD ROM or Tape Drive on page 110 How to Install a DVD ROM or Tape Drive on page 111 91 92 How to Remove a Disk Drive This procedure describes the physical drive removal The procedure for removing a disk drive varies if you are removing a drive using a hot plug operation or if you are removing one without using a hot plug operation If you want to perform a hot plug removal see How to Remove a Disk Drive Using the Hot Plug Operation on page 97 Before You Begin For additional information on disk drives see your Sun Fire 280R Server Owner s Guide Perform the following prerequisite task a How to Avoid Electrostatic Discharge on page 35 What to Do Halt the operating system and turn off the system power See How to Power Off the System on page 5 Unlock the front doors and swing them open Turn the keyswitch to the Power On Off position This unlocks the system front doors Identify the disk drive to be removed and note the bay in which it is installed The lower bay is the default system disk location Sun Fire 280R Server Service Manual January 2001 4 Using your thumb and forefinger pinch the disk drive latch sideways to release the drive handle Pull the handle away from the drive until you feel the drive connector disengage from the backplane connector Disk drive handle _ Disk drive latch
38. the main logic board SCSI controllers are defective first test the external drive response to the probe scsi all command Then run OpenBoot Diagnostics by entering test scsi at the ok prompt You can use the OpenBoot PROM printenv command to display the OpenBoot PROM configuration variables stored in the system NVRAM The display includes the current values for these variables as well as the default values See The printenv Command on page 169 for more information Test the external drive response to the probe scsi all command as follows At the ok prompt type Ok probe scsi all If a message is displayed for each installed disk the system SCSI controllers have successfully probed the devices This indicates that the main logic board is working correctly Gather more information by using the test command type ok test scsi If a disk does not respond replace the unresponsive drive If the problem remains after replacing the drive replace the associated SCSI cable and backplane Power Supply Failure If there is a problem with a power supply the system fault indicator lights on the front panel If you have more than one power supply then you can use the LEDs located on the power supplies themselves to identify the faulty supply The power Sun Fire 280R Server Service Manual January 2001 supply LEDs will indicate any problem with the AC input or DC output See your Sun Fire 280R Serv
39. the top of the center of the cover evenly until it snaps into place 5 Connect the removable media SCSI cable to the removable media SCSI cable connector The connector is keyed so that it connects in only one way For information about cable connector locations see How to Connect the System Cables on page 130 I O power cable SCSI cable 6 Connect the I O power cable to the removable media power connector The connector is keyed so that it connects in only one way What Next To reassemble the system complete this task a How to Replace the System Cover on page 33 Chapter 3 Removing and Installing Storage Devices 109 How to Remove a DVD ROM or Tape Drive Before You Begin Complete these tasks a How to Power Off the System on page 5 a How to Position the System for Service on page 14 a How to Remove the System Cover on page 30 a How to Avoid Electrostatic Discharge on page 35 a How to Remove the Removable Media Assembly on page 104 What to Do 1 Remove the four Phillips screws securing the drive to the removable media assembly RMA There are two screws on each side of the drive 110 Sun Fire 280R Server Service Manual January 2001 2 Slide the drive out from the front of its bay in the RMA Push the drive from the back to start the removal process 3 Place the drive on an antistatic mat What Next To install a DVD ROM or tape drive com
40. to Configure a Local Graphics Console on page 39 Turn the front panel keyswitch to the Diagnostics position See Keyswitch Settings on page 3 for information about each keyswitch setting Press the front panel Power button once Power button _ Diagnostics position S Note The system may take anywhere from 30 seconds to several minutes before video is displayed on the system monitor or the ok prompt appears on an attached terminal This time depends on the level of power on self test POST diagnostics being performed Chapter 1 Preparing to Service the System 11 5 Turn the keyswitch to the Locked position The Locked position prevents accidentally powering off the system See Keyswitch Settings on page 3 for information about each keyswitch setting Locked position How to Initiate a Reconfiguration Boot Before You Begin After you have installed the operating system and after you have installed any new part that plugs in to the main logic board or any internal or external storage device you must perform a reconfiguration boot so that your system is able to recognize the newly installed option s Performing a reconfiguration boot is not necessary after hot plugging a disk drive or a USB device 12 Sun Fire 280R Server Service Manual January 2001 pa What to Do Caution Never move the system when system power is on Movement can cause catastrophic disk drive failure A
41. to Replace the System Cover on page 33 How to Remove the FC AL Cable Before You Begin Complete these tasks Read the section About the System Cables on page 126 How to Power Off the System on page 5 How to Position the System for Service on page 14 How to Remove the System Cover on page 30 How to Avoid Electrostatic Discharge on page 35 How to Remove the RSC Card on page 50 What to Do 1 Locate the Fibre Channel Arbitrated Loop FC AL cable The FC AL cable is connected to the FC AL backplane and the main logic board 2 Unplug the FC AL cable from its connectors Chapter 4 Removing and Replacing Backplanes and Cables 131 Note Pull the cable out by its connector not by the cable itself a Unplug the cable end from J0102 on the FC AL backplane b Unplug the remaining cable end from J2901 on the main logic board Fan tray clip 3 Slide the FC AL cable out from under the clip on the side of the fan tray 132 Sun Fire 280R Server Service Manual January 2001 What Next To replace the FC AL cable complete this task a How to Replace the FC AL Cable on page 133 How to Replace the FC AL Cable Before You Begin Complete these tasks m Read the section About the System Cables on page 126 a How to Avoid Electrostatic Discharge on page 35 What to Do Facing the front of the system slide the FC AL cable under the clip on the left s
42. to initialize devfsadm device driver links H dev sadm C Note The default dev sadm operation is to attempt to load every driver in the system and attach the drivers to all possible device instances devfsadm then creates device special files in devices and logical links in dev The C option also removes any dangling links List the system s current c1t1d logical device links again ls dev rdsk cltld dev rdsk c1t1d0s0 dev rdsk c1t1d0s1 dev rdsk c1t1d0s2 dev rdsk c1t1d0s3 dev rdsk c1t1d0s4 dev rdsk c1t1d0s5 dev rdsk c1t1d0s6 dev rdsk c1t1d0s7 The system responds with the logical links present in the directory Sun Fire 280R Server Service Manual January 2001 6 Format the disk by entering the following command format Searching for disks done The system responds with the disks available for formatting 7 Type the number of the hot plug drive you are formatting AVAILABLE DISK SELECTIONS 0 cit0d0 lt SUN18G cyl 7506 alt 2 hd 19 sec 248 gt pci 8 600000 SUNW qlc 4 fp 0 0 ssd w210000203760c2fe 0 1 cit1d0 lt SUN9 0G cyl 4924 alt 2 hd 27 sec 133 gt pci 8 600000 SUNW qlc 4 fp 0 0 ssd w21000020371b1f31 0 Specify disk enter its number 1 selecting c1t1d0 disk formatted 8 Repeat Step 2 through Step 7 for every drive you are hot plugging For more information refer to the luxadm documentation in the Solaris on Sun Ha
43. to the appropriate back panel ports See How to Configure a Local Graphics Console on page 39 for detailed instructions Sun Fire 280R Server Service Manual January 2001 Note If you lose access to the console but have a local display and physical access to the server you may gain access to the ok prompt using default NVRAM parameters For more information see How to Use Default NVRAM Parameters on page 175 Note If console output is redirected to the RSC console you can also log in to an RSC account on the server by using the RSC graphical user interface or start a command line interface session by dialing in to the RSC modem or by using telnet Using RSC has the advantage of allowing access to the server console and other RSC features even when the server operating system is not running See the Sun Remote System Control RSC User s Guide for complete information about RSC About Diagnostic Tools Both firmware based and software based diagnostic tools help you identify and isolate hardware problems Two firmware tools are available that can run only before the Solaris Operating Environment takes control These tools are a Power on self test POST diagnostics OpenBoot Diagnostics POST diagnostics can run as part of the power on sequence You can run OpenBoot Diagnostics interactively from the ok prompt You can run both of these tools locally and you can also run them remotely by using Sun Remote
44. while the system is still attached to the rack enclosure Note Sliding the system out of the rack is not required for servicing disk drives and power supplies 14 Sun Fire 280R Server Service Manual January 2001 Before You Begin Caution Unless the rack is bolted to the floor you must extend the cabinet s anti tip legs and adjust their stabilizing feet to the floor You must level and secure the cabinet to provide a safe working environment See Tools Required for Installation and Service on page 14 for useful tools required for this procedure What to Do Extend and adjust the cabinet s anti tip legs Open or remove the front and back rack enclosure doors Disconnect all external cables attached to the back panel of the system As you disconnect each cable label it with a strip of masking tape indicating the cable s origin and its terminating connection Caution Do not disconnect the power cable s from the system power inlet s unless you are installing or replacing the power distribution board the main logic board or the Remote System Control RSC card The power cord grounds the system Chapter 1 Preparing to Service the System 15 4 Loosen the four captive screws that secure the system to the left and right vertical rails at the front of the rack Use a Phillips No 2 screwdriver to loosen the captive screws which are in recessed access holes in the decorative panels affix
45. you want to remove the system from the rack for any other reason follow the instructions in this section Caution The chassis is heavy Two persons are required to remove the system from the rack enclosure in the following procedure Before You Begin Complete these tasks m Identify a helper to assist you in removing the system m Verify that your helper can safely lift and carry 34 Ib 17 kg which is approximately half the weight of a fully equipped system m Review the steps in the next section with your helper beforehand and discuss how to coordinate your efforts to ensure your mutual safety m Assemble the correct tools for the procedure See Tools Required for Installation and Service on page 14 a How to Power Off the System on page 5 Chapter 1 Preparing to Service the System 21 22 Open and remove the rack enclosure front door m Slide each rack assembly s inner slide back into its assembly until the slide comes to a complete stop against the interior glide tab Caution When completing a two person procedure always communicate your intentions clearly before during and after each step to minimize confusion What to Do Disconnect all external cables from the back panel Note each cable s origin and its terminating connection Extend the cabinet s anti tip legs Caution Unless the rack is bolted to the floor you must extend the cabinet s anti tip legs and adjus
46. 0 8 Mount the torque screwdriver into its holder inside the chassis 68 Sun Fire 280R Server Service Manual January 2001 What Next To install a CPU module complete this task a How to Install a CPU Module on page 69 How to Install a CPU Module Before You Begin Complete these tasks a How to Power Off the System on page 5 a How to Position the System for Service on page 14 a How to Remove the System Cover on page 30 a How to Avoid Electrostatic Discharge on page 35 The system supports one and two CPU module configurations When replacing or installing CPU modules you must fill the CPU slots in the following order System Configuration Main Logic Board CPU Slot One CPU CPU slot 0 Two CPUs CPU slots 0 and 1 Chapter 2 Servicing the Main Logic Board and Components 69 70 o 000 o LOS L m En S 5 j y i LU m CPU slot 0 TI ES EN required E Ie CPU slot 1 OA z 0 optional UOJ Wa shS
47. 128 Mbyte DIMMs in group 0 and 512 Mbyte DIMMs in group 1 Supported DIMM configuration options are 128 256 512 and 1024 Mbytes See the Sun Fire 280R Server Owner s Guide for more information Before You Begin Complete these tasks How to Power Off the System on page 5 How to Position the System for Service on page 14 How to Remove the System Cover on page 30 a a a a How to Avoid Electrostatic Discharge on page 35 Caution DIMMs are made of electronic components that are extremely sensitive to static electricity Static electricity from your clothes or work environment can destroy the DIMM Do not remove any DIMM from its antistatic packaging until you are ready to install it Handle the modules only by their edges Do not touch the components or any metal parts including the gold contacts on the bottom edge of the module Always wear a grounding strap when you handle the modules What to Do Locate the memory module s to be removed Press down the ejection lever at each end of the DIMM connector and eject the memory module from the socket Sun Fire 280R Server Service Manual January 2001 3 Grasp the top corners of the memory module and pull it up and out of its socket 4 Place the module on an antistatic mat 5 Repeat Step 1 through Step 4 for each memory module being removed What Next To install a memory module complete this task a How to Install a Memo
48. 14 Parallel Port Signals Pin Signal Description 1 PAR_DS_L_CONN Data Strobe Low 2to9 PP_DAT 0 7 CON Data 0 Through Data 7 N 10 PAR_ACK_L CONN Acknowledge Low 11 PAR_BUSY_CONN Busy 12 PAR_PE_CONN Parity Error 13 PAR_SELECT_L_CO Select Low NN 14 PAR_AFXN_L_CON Auto Feed Low N 15 PAR _ERROR L_ CO Error Low NN 16 PAR _INIT L CONN _ Initialize Low 17 PAR_IN_L_CONN Peripheral Input Low 208 Sun Fire 280R Server Service Manual January 2001 Pin Signal Description 18 Gnd Ground 19 Gnd Ground 20 Gnd Ground 21 Gnd Ground 22 Gnd Ground 23 Gnd Ground 24 Gnd Ground 25 Gnd Ground Appendix A Connector Signal Descriptions 209 Reference for the FC AL Port Connector The Fibre Channel Arbitrated Loop FC AL port connector J2902 is an 8 pin connector located on the main logic board back panel FC AL Port Connector Diagram 87654321 FC AL Connector Pin Assignments Pin Signal 1 T_CM_FC_TX_EX_P 2 GND 3 T_CM_FC_TX_EX_N 4 5 NC 6 FC_RX_EX_N 7 GND 8 FC_RX_EX_P 210 Sun Fire 280R Server Service Manual January 2001 Description TX Ground TX Not connected RX Ground RX Reference for the Universal Serial Bus USB Connectors Four Universal Serial Bus USB connectors J3001 3002 are located on the main logic board back panel The port pin assignments are identical USB Port Connector Diagram 43001 J3002
49. 160 How to Monitor the System 172 How to Isolate Failed Components 175 Contents xix How to Exercise the System 194 A Connector Signal Descriptions 199 B System Specifications 213 C Illustrated Parts Breakdown 217 xx Sun Fire 280R Server Service Manual January 2001 Preface The Sun Fire 280R Server Service Manual provides detailed procedures that describe the removal installation and replacement of serviceable parts and options in the Sun Fire 280R server This service manual also includes information about diagnostics and maintenance of the system This book is written for technicians system administrators qualified Sun service providers and advanced computer system end users who have experience troubleshooting and replacing server hardware This manual presents information in a modular format designed to answer the type of questions that you might ask while servicing the Sun Fire 280R server Typically the modules cover specific tasks for a service related procedure for a specific component Service providers who would like more general information about the system should refer to the appropriate chapter or section in the Sun Fire 280R Server Owner s Guide xxi How This Book Is Organized The chapters in this manual refer to a series of related service tasks Using the table of contents or the task list on the first page of each chapter you can quickly find the information you need to perform a spec
50. 3602 Remove the three screws securing the main logic board to the chassis back panel Small arrows on the back panel point to the screws you must loosen Chapter 2 Servicing the Main Logic Board and Components 83 3 Slide the main logic board away from the back panel until it clears the notched hold down tabs 4 Lift the main logic board out of the chassis 5 Place the main logic board on an antistatic mat 6 If you are replacing this main logic board note the flash PROM jumper settings You will need to make sure that the jumper settings on the new main logic board match the settings on the old main logic board For more information see How to Set the Flash PROM Jumpers on page 88 84 Sun Fire 280R Server Service Manual January 2001 What Next To replace the main logic board complete this task a How to Replace the Main Logic Board on page 85 RE How to Replace the Main Logic Board Before You Begin You should have removed all removable components from the old main logic board before removing the board from the chassis You can transfer the components to the replacement board after it is installed in the chassis For more information see a How to Remove the Main Logic Board on page 82 Caution Use an antistatic mat when working with the main logic board An antistatic mat provides the cushioning required to protect under the board to prevent the board from flexing and to p
51. 50 54 Sun Fire 280R Server Service Manual January 2001 What to Do 1 Locate the slot for the RSC card the fourth slot from the edge of the main logic board RSC slot 000 E 5 QOS H L mz al C amp 5 j a CE Ld CI Ld CE mE P o I I 1 oj i i 1 o y uo4y W S S Note Make sure to install the RSC card in the RSC slot Though the RSC card can physically fit in a PCI slot it will not function if installed there 2 Insert the RSC card into its slot on the main logic board Note Be sure that the modem x jack connector is fully retracted a Insert the faceplate end of the card into the appropriate opening in the back panel b Insert the opposite end of the card into the appropriate fan bracket card guide so that the card is aligned evenly with the connectors on the main logic board Chapter 2 Servicing the Main Logic Board and Components 55 main logic board directly underneath the RSC card When you perform the following step be careful no
52. 6 6516 10 Describes each SunVTS test option and command line argument m SunVTS Quick Reference Card 806 6519 10 Gives an overview of the main features of the graphical user interface GUI These documents are available on the Solaris Supplement CD and on the Web at http docs sun com 172 How to Monitor the System Before you can monitor your Sun Fire 280R server you must install and configure one of the monitoring tools provided by Sun These tools include m Sun Remote System Control RSC software which is available on the Solaris Supplement CD and on the Web at http www sun com servers rsc html Sun Management Center software which is available on the Sun Management Center 3 0 CD packaged with your server and on the Web at http www sun com sunmanagementcenter This manual describes the hardware aspects of setting up and using these monitoring tools For more information see your Sun Fire 280R Server Owner s Guide For complete documentation of RSC and Sun Management Center software refer to the user s guides for these products Sun Fire 280R Server Service Manual January 2001 How to Monitor the System Using Sun Remote System Control RSC You can use RSC to monitor a system remotely Before You Begin Install the RSC software server and client packages They are part of the default Solaris installation on the Solaris Supplement CD and are also available for download on the Web at http ww
53. 60068 2 31 Appendix B System Specifications 215 216 Sun Fire 280R Server Service Manual January 2001 APPENDIX C Illustrated Parts Breakdown This appendix consists of a sequence of illustrations that show how the various pieces of the system fit together Part numbers are also provided Part Numbers The following items for the Sun Fire 280R server can be replaced at the customer site by a qualified service provider The part numbers listed in the following table are correct as of the service manual publication date but are subject to change without notice Consult your authorized Sun sales representative or service provider to confirm a part number prior to ordering a replacement part 217 Category Part Part Number Main Logic Board Main Logic Board 501 4143 a Air Guide Not a FRU ID SEEPROM 515 1788 CPU Module 750 Mhz 501 5675 CPU Filler Panel 330 2983 128 MB DIMM 501 4489 256 MB DIMM 501 5401 512 MB DIMM 501 5030 1 GB DIMM 501 5031 RSC Card 501 5901 Backplanes FC AL Backplane 501 5699 Power Distribution Board 501 5775 Storage Devices 18 GB 10K RPM Disk Drive 540 4191 36 GB 10K RPM Disk Drive 540 4525 12 24 GB 4mm DDS4 Tape Drive 390 0028 10x DVD CD ROM Drive 390 0025 Miscellaneous Assemblies Fan Tray Assembly 540 4434 Power Supply 300 1457 PCI Filler Panel Not a FRU RMA Filler Panel Plastic Not a FRU 218 Sun Fire 280R Server Service Manual January 2001 Category Part Part Number
54. Access the system console ok prompt Access server console logs and the RSC event log Power the server on or off Reset the server hard or soft reset Send a break command to the server Set the server boot mode for a reboot that occurs within 10 minutes See the Sun Remote System Control RSC User s Guide for complete information about RSC Before you can start using RSC you must install and configure its software on the server and client systems Instructions for doing this are given in the Sun Remote System Control RSC User s Guide You also have to make any needed physical connections and set OpenBoot configuration variables that redirect the console output to RSC These tasks are described in How to Monitor the System Using Sun Remote System Control RSC on page 173 Chapter 6 Diagnostics Monitoring and Troubleshooting 161 The following chart provides an overview of connections enabled after RSC has been installed and configured Remote Host Connection Connection from Solaris PC ASCII terminal to server with RSC installed Via telnet or modem Connected to local server ok prompt or Solaris OS CLI prompt or RSC GUI Remote System Control card ok prompt and or the Solaris Operating Environment prompt Run POST POST failure 2 l Run Sun Run OpenBoot Management Diagnostics Center Replace part l l l Diagnostic Disk l failure failure l l l Local Server Softwa
55. FC AL Backplane Before You Begin Complete this task a How to Avoid Electrostatic Discharge on page 35 What to Do 1 Position the FC AL backplane in place behind the disk drive bay in the chassis Insert the bottom tab on the backplane into the slot on the chassis 2 Replace the two Phillips screws that secure the FC AL backplane to the chassis 116 Sun Fire 280R Server Service Manual January 2001 3 Connect the FC AL data cable from the main logic board at J0102 on the FC AL backplane The connector is keyed to attach in only one way 4 Connect the I O power cable at J0101 on the FC AL backplane The connector is keyed to attach in only one way 5 Connect the I C cable at J0103 on the FC AL backplane The connector is keyed to attach in only one way What Next To reassemble the system complete these tasks a How to Replace the System Cover on page 33 a How to Install a Disk Drive on page 94 or How to Replace the Removable Media Assembly on page 107 Chapter 4 Removing and Replacing Backplanes and Cables 117 How to Remove the Power Distribution Board Before You Begin Caution Perform this procedure on a workbench Sun Microsystems does not support changing the power distribution board while the system is installed in a rack Complete these tasks a How to Power Off the System on page 5 a How to Remove the System From the Rack on page 21 a How to
56. Fire 280R Server Service Manual January 2001 10 11 Close and then lock the system front doors Turn the keyswitch to the Locked position This locks the system front doors preventing access to the power supply s and to the disk drive s installed in the system Restart the system and return the keyswitch to the Locked position For more information see How to Power On the System on page 6 What Next When you restart the system be sure to run power on self test POST and OpenBoot Diagnostics tests to verify that the system functions correctly with the new parts you have just installed You do not have to perform a reconfiguration boot with FC AL drives For additional information see your Sun Fire 280R Server Owner s Guide If you need to remove a disk drive see a How to Remove a Disk Drive on page 92 How to Remove a Disk Drive Using the Hot Plug Operation The system s disk hot plug feature enables you to remove a disk drive without shutting down the operating system or turning off the system power The way in which you remove a disk drive depends on the application you are using and if you are replacing a drive adding a new one or removing a drive permanently When you remove a drive using the hot plug operation you need to stop the drive and take it offline to remove the logical software links to the drive and to re configure the file systems so that they now ignore the removed drive You may a
57. Model Number 350R Product Name Sun Fire 280R server EMC European Union This equipment complies with the following requirements of the EMC Directive 89 336 EEC EN55022 1998 CISPR22 1997 Class A EN550024 1998 EN61000 4 2 4 kV Direct 8 kV Air EN61000 4 3 3 V m EN61000 4 4 1 0 kV AC Power Lines 0 5 kV Signal DC amp Power Lines EN61000 4 5 1 kV AC Line Line amp Outdoor Signal Lines 2 kV AC Line Gnd 0 5 kV DC Power Lines EN61000 4 6 3 V EN61000 4 8 1 A m EN61000 4 11 Pass EN61000 3 2 1995 w Amendments 1 2 Pass EN61000 3 3 1995 Pass Safety This equipment complies with the following requirements of the Low Voltage Directive 73 23 EEC EC Type Examination Certificates EN60950 1992 2nd Edition Amendments 1 2 3 4 11 TUV Rheinland Certificate No TEC 950 1991 2nd Edition Amendments 1 2 3 4 Evaluated to all CB Countries CB Scheme Certificate No FDA DHHS Accession Number Monitors Only Supplementary Information This product was tested and complies with all the requirements for the CE Mark Bussi 22 PE Aka Burt Hemp January 2001 John Shades January 2001 Manager Power and Compliance Engineering Quality Assurance Manager Sun Microsystems Inc Sun Microsystems Scotland Limited One Network Drive UBURO03 213 Springfield Linlithgow Burlington MA 01803 0903 USA West Lothian EH49 7LR Scotland United Kingdom Tel 781 442 0006 Fax 781 442 1673 Tel 1506 670000 Fax 1506 760011 vi Su
58. POST output contains an error message then POST has failed The most probable cause for this type of failure is the main logic board However before replacing the main logic board you should run the OpenBoot Diagnostics test all command by typing ok test all 4 If the test a11 command shows any defective components remove them from the main logic board and run POST again Replace any failed components that are not optional Be sure to leave memory modules in Bank 0 5 If POST still fails after you have removed or replaced all failed components then replace the main logic board Video Output Failure Symptom No video at the system monitor Action 1 Check that the power cord is connected to the monitor and to the wall outlet 2 Verify with a volt ohm meter that the wall outlet is supplying AC power Chapter 6 Diagnostics Monitoring and Troubleshooting 187 188 3 Verify that the video cable connection is secure between the monitor and the video output port Use a volt ohm meter to perform the continuity test on the video cable If the cables and their connections are okay then troubleshoot the monitor and the graphics card Use the test command type ok test screen FC AL Disk Drive Failure Symptom A disk drive read write or parity error is reported by the operating system or a software application Action Replace the drive indicated by the failure message Symptom D
59. S amp Sun microsystems Sun Fire 280R Server Service Manual Sun Microsystems Inc 901 San Antonio Road Palo Alto CA 94303 4900 U S A 650 960 1300 Part No 806 4807 10 January 2001 Revision A Send comments about this document to docfeedback sun com Copyright 2001 Sun Microsystems Inc 901 San Antonio Road Palo Alto CA 94303 4900 U S A All rights reserved This product or document is distributed under licenses restricting its use copying distribution and decompilation No part of this product or document may be reproduced in any form by any means without prior written authorization of Sun and its licensors if any Third party software including font technology is copyrighted and licensed from Sun suppliers Parts of the product may be derived from Berkeley BSD systems licensed from the University of California UNIX is a registered trademark in the U S and other countries exclusively licensed through X Open Company Ltd Sun Sun Microsystems the Sun logo AnswerBook2 docs sun com Sun Enterprise Sun Fire OpenBoot Java and Solaris are trademarks registered trademarks or service marks of Sun Microsystems Inc in the U S and other countries All SPARC trademarks are used under license and are trademarks or registered trademarks of SPARC International Inc in the U S and other countries Products bearing SPARC trademarks are based upon an architecture developed by Sun Microsystems Inc The OPEN LOOK a
60. SC card 3 Disconnect any external cable s attached to the faceplate of the RSC card Chapter 2 Servicing the Main Logic Board and Components 51 4 Push the modem x jack connector back into the RSC card faceplate Modem x jack connector 5 Locate the I C cable connected to the RSC internal connector 6 Press the release clip on the LC cable connector and remove the cable from the RSC card 7 Drape the IC cable over the air guide and out of the way 52 Sun Fire 280R Server Service Manual January 2001 8 Using a Phillips No 2 screwdriver remove the screw that secures the card to the chassis back panel 9 Pull the RSC card from its slot Caution Do not apply excessive force to one end or one side of the board Doing so could damage the card Chapter 2 Servicing the Main Logic Board and Components 53 A Caution Be sure that the modem connector is fully retracted Hold the RSC card by the faceplate and its opposite edge and pull up while rocking the card from end to end until it is freed from its slot 10 Place the RSC card on an antistatic mat What Next To replace the RSC card complete this task m How to Replace the RSC Card on page 54 How to Replace the RSC Card Caution Before replacing the RSC card be sure that the AC power cords have been disconnected from the back panel Before You Begin Complete this task m How to Remove the RSC Card on page
61. See Tools Required for Installation and Service on page 14 Open and remove the rack enclosure front door Slide each rack assembly s inner slide back into its assembly until the slide comes to a complete stop against the interior glide tab intentions clearly before during and after each step to minimize confusion A Caution When completing a two person procedure always communicate your What to Do 1 Extend the cabinet s anti tip legs Caution Unless the rack is bolted to the floor you must extend the cabinet s anti tip legs and adjust their stabilizing feet to the floor Level and secure the cabinet to provide a safe working environment See Tools Required for Installation and Service on page 14 for useful tools required for this procedure Chapter 1 Preparing to Service the System 25 2 Position one person on each side of the system facing the inner glides on the system chassis When you are both in position verify that your helper understands what to do with the system after you lift it Also agree on a route to follow to the rack enclosure and visually inspect the route for potential safety hazards for example cables on the floor other people working in the vicinity and so on 3 Lift the system Each person should place both hands beneath the chassis and support half the weight of the system 4 Carry the system to the front of the rack enclosure 26 Sun Fire 280R Server Servi
62. TATION EST FOURNIE EN L ETAT ET TOUTES AUTRES CONDITIONS DECLARATIONS ET GARANTIES EXPRESSES OU TACITES SONT FORMELLEMENT EXCLUES DANS LA MESURE AUTORISEE PAR LA LOI APPLICABLE Y COMPRIS NOTAMMENT TOUTE GARANTIE IMPLICITE RELATIVE A LA QUALITE MARCHANDE A L APTITUDE A UNE UTILISATION PARTICULIERE OU A L ABSENCE DE CONTREFA ON OS Lo y Adobe PostScript Regulatory Compliance Statements Your Sun product is marked to indicate its compliance class e Federal Communications Commission FCC USA e Industry Canada Equipment Standard for Digital Equipment ICES 003 Canada e Voluntary Control Council for Interference VCCI Japan e Bureau of Standards Metrology and Inspection BSMI Taiwan Please read the appropriate section that corresponds to the marking on your Sun product before attempting to install the product FCC Class A Notice This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference 2 This device must accept any interference received including interference that may cause undesired operation Note This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses
63. TS_A_L_CONN Clear To Send 6 SER_DSR_A_L_CONN Data Set Ready 7 Gnd Signal Ground 8 SER_DCD_A_L CONN Data Carrier Detect Sun Fire 280R Server Service Manual January 2001 Pin Signal Description 9 NC Not connected 10 NC Not connected 11 NC Not connected 12 NC Not connected 13 NC Not connected 14 NC Not connected 15 SER_TRXC_A_L_CONN Transmit Clock 16 NC Not connected 17 SER_RXC_A_L_CONN Receive Clock 18 NC Not connected 19 NC Not connected 20 SER_DTR_A_L_CONN Data Terminal Ready 21 NC Not connected 22 NC Not connected 23 NC Not connected 24 SER_TXC_A_L_CONN Terminal Clock 25 NC Not connected Appendix A Connector Signal Descriptions 201 202 Reference for the Twisted Pair Ethernet TPE Connector The twisted pair Ethernet TPE connector is a RJ 45 type connector located on the main logic board back panel Caution Connect only TPE cables into the TPE connector TPE Connector Diagram 1 8 lt gt Leal TPE Connector Signals Pin Signal Name Description 1 Common mode termination Termination 2 Common mode termination Termination 3 TX Transmit Data 4 5VDC 5 VDC 5 TX Transmit Data 6 RX Receive Data 7 RX_ Receive Data 8 Common mode termination Termination Sun Fire 280R Server Service Manual January 2001 TPE Cable Type Connectivity You can connect the following types of TPE cables to the TPE connector m For 10BASE T applications unshi
64. _DAT lt 12 gt Data 12 36 SCSI_B_DAT lt 13 gt _ Data 13 37 SCSI_B_DAT lt 14 gt _ Data 14 38 SCSI_B_DAT lt 15 gt _ Data 15 39 SCSI_B_PAR lt I gt Parity 1 40 SCSI_B_DAT lt 0 gt _ Data 0 41 SCSI_B_DAT lt 1 gt _ Data 1 42 SCSI_B_DAT lt 2 gt _ Data 2 43 SCSI_B_DAT lt 3 gt _ Data 3 Appendix A Connector Signal Descriptions 205 206 Pin Signal Name Description 44 SCSI_B_DAT lt 4 gt Data 4 45 SCSI_B_DAT lt 5 gt Data 5 46 SCSI_B_DAT lt 6 gt Data 6 47 SCSI_B_DAT lt 7 gt Data 7 48 SCSI_B_PAR lt 0 gt Parity 0 49 Gnd Ground 50 NC Not connected 51 TERMPOWER_B Terminal B Power 52 TERMPOWER_B Terminal B Power 53 NC Not connected 54 Gnd Ground 55 SCSI_B_ATN_L Attention 56 Gnd Ground 57 SCSI_B BSY_L Busy 58 SCSI_B_ACK_L Acknowledge 59 SCSI_B_RESET_L Reset 60 SCSI_B_MSG_L Message 61 SCSI_B_SEL_L Select 62 SCSI_B CD_L Command 63 SCSI_B_REQ L Request 64 SCSI_B_IO_L In out 65 SCSI_B_DAT lt 8 gt Data 8 Sun Fire 280R Server Service Manual January 2001 Pin Signal Name Description 66 SCSI_B_DAT lt 9 gt Data 9 67 SCSI_B_DAT lt 10 gt Data 10 68 SCSI_B_DAT lt 11 gt Data 11 Note _L signifies active low Appendix A Connector Signal Descriptions 207 Reference for the Parallel Port Connector The parallel port connector is a DB 25 type connector J2202 located on the main logic board back panel Parallel Port Connector Diagram 13 1 0000000000000 000000000000 25
65. ace the System Cover on page 33 When you are ready to restart the system be sure to run OpenBoot Diagnostics tests to verify that the system functions correctly with the new parts you have just installed For additional information see a About OpenBoot Diagnostics Tests on page 166 You must also perform a reconfiguration boot so that your system is able to recognize any new device s For additional information see a How to Initiate a Reconfiguration Boot on page 12 Sun Fire 280R Server Service Manual January 2001 CHAPTER 4 Removing and Replacing Backplanes and Cables This chapter describes how to remove and replace backplanes and cables within the system For a list of part numbers for field replaceable units FRUs and optional equipment see Illustrated Parts Breakdown on page 217 The following tasks are covered in this chapter How to Remove the FC AL Backplane on page 113 How to Replace the FC AL Backplane on page 116 How to Remove the Power Distribution Board on page 118 How to Replace the Power Distribution Board on page 122 How to Connect the System Cables on page 130 How to Remove the FC AL Cable on page 131 How to Replace the FC AL Cable on page 133 How to Remove the 2C Cable on page 135 How to Replace the LC Cable on page 137 The following information is also included m About the System Cables on page 126 How to
66. acket X is a Bad Packet Type any key to STOP eerden de ss ER Gein Wie ee ne ae ee 0 ok watch net all pci s 700000 network 5 1 gme register test succeeded Internal loopback test succeeded Link is Using Onboard Transceiver Link Up Up 170 Sun Fire 280R Server Service Manual January 2001 Using Onboard Transceiver Link Up Looking for Ethernet Packets is a Good Packet X is a Bad Packet Type any key to stop The probe scsi and probe scsi all Commands The OpenBoot PROM commands probe scsi and probe scsi all report information about SCSI devices on the server that are active and connected To run either command type it at the ok prompt The probe scsi command transmits an inquiry command to internal and external FC AL and SCSI devices connected to the system on board SCSI or FC AL interface If a device is connected and active the target address unit number device type and manufacturer name are displayed The probe scsi all command transmits an inquiry command to all devices connected to the system The first identifier listed in the display is the SCSI host adapter address in the system device tree and is followed by the SCSI device identification data About Exercising the System It is relatively easy to detect when a system component fails outright However when a system has an intermittent problem or seems to be behaving strangely a software tool t
67. age 5 Note If you are performing a hot plug operation you must stop the drive and take it offline See How to Install a Disk Drive Using the Hot Plug Operation on page 101 Sun Fire 280R Server Service Manual January 2001 2 Unlock the front doors and swing them open Turn the keyswitch to the Power On Off position This unlocks the system front doors 3 Release the drive handle on the disk drive Use your thumb and forefinger to pinch the drive latch sideways to open it 4 Align the disk drive to its drive bay Orient the drive so that the drive handle s hinge faces the outside of the drive bay Note If you are replacing a drive that you removed previously be sure to install the drive in the same drive bay from which it was removed Chapter 3 Removing and Installing Storage Devices 95 5 Holding the drive by its handle fit the drive into the drive bay guide rails Disk drive handle Disk drive latch 6 Slide the drive into the bay until it barely contacts the backplane 7 Press carefully on the center of the drive and watch as the handle begins to close The drive handle begins to close as the drive engages its backplane connector 8 Press the handle toward the drive until the latch closes securing the drive in place 9 Repeat the procedure for the other drive if necessary If you have finished removing and installing disk drives remove the antistatic strap 96 Sun
68. and can radiate radio frequency energy and if it is not installed and used in accordance with the instruction manual it may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Shielded Cables Connections between the workstation and peripherals must be made using shielded cables to comply with FCC radio frequency emission limits Networking connections can be made using unshielded twisted pair UTP cables Modifications Any modifications made to this device that are not approved by Sun Microsystems Inc may void the authority granted to the user by the FCC to operate this equipment ICES 003 Class A Notice Avis NMB 003 Classe A This Class A digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la classe A est conforme la norme NMB 003 du Canada VCCI EDT DIRAVCC IL DUT FFAA VCCIOR ADD IAF A A BROTA TY ABU AA TER METI THSOHMICL FAO ML ET DREI A a re D PEL S lt YIA ATR CT TORE EKEREN TA ERRA TZE HORT oe a BSMI Class A Notice The following statement is applicable to products shipped to Taiwan and marked as Class A on the product compliance label Soe Jee BAe ate GEN ete H E EAERI TE EREHE AS REE iv Sun Fire 280R Server Service Manual January 2001 Declaration of Conformity Compliance
69. anuary 2001 How to Replace the 12C Cable Before You Begin Complete these tasks m Read the section About the System Cables on page 126 a How to Avoid Electrostatic Discharge on page 35 What to Do 1 Connect the P3 connector to J0505 on the power distribution board The connector is keyed to attach in only one way Chapter 4 Removing and Replacing Backplanes and Cables 137 2 Connect one P2 connector to J0103 on the FC AL backplane The two four pin ends of the LC cable are interchangeable The connector is keyed to attach in only one way 3 Connect the other P2 connector to J0402 on the RSC card The two four pin ends on the C cable are interchangeable The connector is keyed to attach in only one way What Next To reassemble the system complete these tasks a How to Replace the Fan Tray Assembly on page 147 a How to Replace the System Cover on page 33 138 Sun Fire 280R Server Service Manual January 2001 CHAPTER D Removing and Replacing Miscellaneous Assemblies This chapter describes how to remove and replace the miscellaneous assemblies within the system For a list of part numbers for field replaceable units FRUs and optional equipment see Illustrated Parts Breakdown on page 217 The following tasks are covered in this chapter How to Remove a Power Supply on page 139 How to Install a Power Supply on page 142 How to Remove the Fan Tray A
70. anumeric terminal or graphics console or establish a tip connection to another Sun system For more information see a How to Attach an Alphanumeric Terminal on page 38 a How to Configure a Local Graphics Console on page 39 m How to Set Up a tip Connection on page 180 You must also verify baud rates between a system and a monitor or a system and a terminal when using a tip connection See a How to Verify the Baud Rate on page 182 After RSC software is installed you can redirect the system console output from the server serial port A to RSC and view the POST and diagnostic error messages using an RSC account After this redirection the local system console is not available For more information about redirecting a console after the RSC software is installed see your Sun Fire 280R Server Owner s Guide You can choose to run an abbreviated POST with concise error and status reporting or run an extensive POST with more detailed messages For more information see a How to Set the Diagnostics Level on page 183 What to Do Ensure that the front panel keyswitch is in the Power On Off position For descriptions of the keyswitch settings see Keyswitch Settings on page 3 You can initialize POST one of two ways a By setting the diag switch to true and the diag level to max min or menus followed by power cycling the system unit m By pressing the keyboard Stop D Stop Shift d keys while power is a
71. at spring catches to release them and then slide the system out of the glides Each person presses one spring catch and helps slide the system free of the outer glide supporting the weight of the system with both hands as the system slides free of the rack Set the system on a workbench or other stable surface Slide the empty rack slides back into their protective outer glides Reattach close and lock the rack doors as appropriate What Next To place the system into the rack glides see a How to Place the System Into the Rack on page 24 24 How to Place the System Into the Rack This procedure assumes that the slide assembly is already installed in the rack For further information on assembling the slide assemblies and rack enclosures see the Sun Fire 280R Server Setup and Rackmounting Guide Sun Fire 280R Server Service Manual January 2001 the rack slide assembly in the following procedure A Caution The chassis is heavy Two persons are required to place the system into Before You Begin Complete the following tasks Identify a helper to assist you in removing the system Verify that your helper can safely lift and carry 34 lb 17 kg which is approximately half the weight of a fully equipped system Review the steps in the next section with your helper beforehand and discuss how to coordinate your efforts to ensure your mutual safety Assemble the correct tools for the procedure
72. ation for geographically distributed or physically inaccessible machines You can access RSC either from a workstation running the Solaris Windows 95 Windows 98 or Windows NT operating environment and Sun s RSC Java application or from an ASCII terminal or device running ASCII terminal emulation software The RSC card runs independently and uses standby power from the server Therefore RSC firmware and software continue to be effective when the server operating system goes offline and can send notification of hardware failures or other 160 Sun Fire 280R Server Service Manual January 2001 server events The RSC card also includes a backup battery that supplies approximately 30 minutes of power to the RSC card in case of a complete system power failure RSC lets you monitor the following on your Sun Fire 280R server Item Monitored What RSC Reveals Disk drives Whether each slot has a drive present and whether it reports OK status Fan tray Whether the fan tray reports OK status CPU modules Whether each bay has a CPU module present and its temperature including temperature warning and failure status Power supplies Whether each bay has a power supply present and whether it reports OK status System temperature System ambient temperature as measured at the RSC card including temperature warning and failure status In addition RSC enables you to View the server front panel including keyswitch position and LEDs
73. booting it will halt operation and display the ok prompt The last message displayed by POST prior to the ok prompt indicates which part you need to replace How to Isolate Failures Using OpenBoot Diagnostics This section describes how to run the various OpenBoot Diagnostics tests Before You Begin Make sure that the power to the system is on and the keyswitch is in the Power On Off position Access your server s system console either through a remotely connected workstation or by an alphanumeric terminal or graphics console connected to the server s serial port See a How to Attach an Alphanumeric Terminal on page 38 a How to Configure a Local Graphics Console on page 39 m How to Set Up a tip Connection on page 180 Also see m About Isolating Failures Using OpenBoot Diagnostics on page 164 178 Sun Fire 280R Server Service Manual January 2001 What to Do Press the Break key on your alphanumeric terminal s keyboard or enter the Stop a sequence on a Sun keyboard The ok prompt is displayed Reset the system by typing the reset all command ok reset all Set the diag level configuration variable Two different levels are available for testing To achieve the maximum coverage set diag level to max See How to Set the Diagnostics Level on page 183 Display the menu of diagnostic tests by typing the obdiag command ok obdiag The OpenBoot Diagnostics m
74. bout Isolating Failures Using OpenBoot Diagnostics on page 164 About OpenBoot Diagnostics Tests on page 166 m About Exercising the System on page 171 About Exercising the System Using SunVTS Software on page 171 In addition this chapter contains information designed to help you troubleshoot some common problems given their symptoms 156 About Communicating With the System To diagnose problems with your server you need some way to enter system commands and view output There are three ways to do this 1 If console output is not redirected to the RSC console attach an ASCII character terminal to serial port A You can attach a simple terminal or modem line to serial port A For instructions see How to Attach an Alphanumeric Terminal on page 38 2 Establish a tip connection from another Sun system The tip utility establishes a full duplex terminal connection to a remote host Once the connection is established a remote session using tip behaves like an interactive session on a local terminal For information about establishing a tip connection see How to Set Up a tip Connection on page 180 3 Install a local graphics console on your server The server is shipped without a mouse keyboard monitor or frame buffer for the display of graphics To install a local graphics console on a server you must install a graphics frame buffer into a PCI slot and attach a mouse monitor and keyboard
75. by position Modifications to Equipment Do not make mechanical or electrical modifications to the equipment Sun Microsystems is not responsible for regulatory compliance of a modified Sun product Placement of a Sun Product Caution Do not block or cover the openings AN of your Sun product Never place a Sun product near a radiator or heat register Failure to follow these guidelines can cause overheating and affect the reliability of your Sun product level defined in DIN 45 635 Part 1000 must be Caution The workplace dependent noise 70Db A or less SELV Compliance Safety status of I O connections comply to SELV requirements vii Power Cord Connection A A A Caution Sun products are designed to work with single phase power systems having a grounded neutral conductor To reduce the risk of electric shock do not plug Sun products into any other type of power system Contact your facilities manager or a qualified electrician if you are not sure what type of power is supplied to your building Caution Not all power cords have the same current ratings Household extension cords do not have overload protection and are not meant for use with computer systems Do not use household extension cords with your Sun product Caution Your Sun product is shipped with a grounding type three wire power cord To reduce the risk of electric shock always plug the cord in
76. ce Manual January 2001 5 Insert the system glides into the inner slides of the rack glides Verify that the empty rack slides are completely inside their protective outer glides Slide the ball bearing runner forward as far as it will go in the slide Slide the crimped end of each system glide into the corresponding inner slide 2000000 20000000000000000 20000000000000000000 2 Inner rack slide System glide 6 Slide the system smoothly into the rack slide until it is stopped inside the rack enclosure Note The server is not yet fully installed The flat spring catches on both slide assemblies will prevent the slide assembly from totally closing as you slide the server into the rack Chapter 1 Preparing to Service the System 27 7 Simultaneously press in on both flat spring catches and slide the system completely into the rack Each person presses one spring catch and helps slide the system completely into the rack enclosure NUEZ ZA ZA ZA ZA AZ Spring catch 28 Sun Fire 280R Server Service Manual January 2001 8 10 Secure the system to the left and right vertical rails at the front of the rack Use a Phillips No 2 screwdriver to tighten the four captive screws that secure the system in the rack enclosure These screws are in recessed access holes in the decorative pan
77. ch an Alphanumeric Terminal on page 38 a How to Configure a Local Graphics Console on page 39 6 Sun Fire 280R Server Service Manual January 2001 gt gt Note If you have just installed an internal or external storage device other than a Fibre Channel Arbitrated Loop FC AL drive or a Universal Serial Bus USB device or any new part that plugs in to the main logic board bring up the system after performing a reconfiguration boot boot r The operating system cannot recognize newly added devices or parts until you have performed a reconfiguration boot The new boot will add any new devices to the factory configured device tree For more information see How to Initiate a Reconfiguration Boot on page 12 What to Do Caution Never move the system when system power is on Movement can cause catastrophic disk drive failure Always power off the system before moving it For more information see How to Power Off the System on page 5 Caution Before you power on the system make sure that the top cover and front doors are properly installed See How to Replace the System Cover on page 33 for more information Turn on power to any peripherals and external storage devices Read the documentation supplied with the device for specific instructions Turn on power to the local graphics console or ASCII terminal A local graphics console or ASCII terminal is required for viewing system m
78. connect any cables connected to the PCI internal connectors 3 Using a Phillips No 2 screwdriver remove the screw that secures the card to the chassis back panel Sun Fire 280R Server Service Manual January 2001 Caution Do not apply excessive force to one end or one side of the card Doing so could damage the card 4 Pull the PCI card from its slot Hold the card by the faceplate and its opposite edge and pull up while rocking the card from end to end until it is freed from its slot 5 Place the PCI card on an antistatic mat 6 If you are not replacing the PCI card cover the vacated space with a PCI filler panel a Slide the filler panel into the appropriate slot Chapter 2 Servicing the Main Logic Board and Components 59 b Replace the Phillips screw that secures the filler panel to the chassis back panel PCI filler panel What Next To install a PCI card complete this task a How to Install a PCI Card on page 61 60 Sun Fire 280R Server Service Manual January 2001 How to Install a PCI Card Before You Begin Complete these tasks How to Power Off the System on page 5 How to Position the System for Service on page 14 How to Remove the System Cover on page 30 How to Avoid Electrostatic Discharge on page 35 Read the documentation supplied with the PCI card for information about jumper settings PCI slot requirements and cable connections What to Do
79. connectez pas la prise d alimentation lorsque le ch ssis du syst me n est plus aliment Batterie au lithium A Attention sur les cartes CPU Sun une batterie au lithium r f rence MK48T59Y MK48TXXB XX MK48T18 XXXPCZ M48T59W XXXPCZ ou MK48T08 a t moul e dans l horloge temps r el SGS Les batteries ne sont pas des pi ces remplacables par le client Elles risquent d exploser en cas de mauvais traitement Ne pas jeter la batterie au feu Ne pas la d monter ni tenter de la recharger Bloc batterie contiennent une batterie tanche au plomb produits nerg tiques portatifs n TLC02V50 Il existe un risque d explosion si ce bloc batterie est manipul de fa on erron e ou mal mis en place Ne remplacez ce bloc que par un bloc batterie Sun Microsystems du m me type Ne le d montez pas et n essayez pas de le recharger hors du syst me Ne faites pas br ler la batterie mais mettez la au rebut conform ment aux r glementations locales en vigueur Attention Les unit s Sun Fire 280R server Couvercle Pour ajouter des cartes de la m moire ou des unit s de stockage internes vous devrez d monter le couvercle de l unit syst me Sun Ne pas oublier de remettre ce couvercle en place avant de mettre le syst me sous tension Attention il est dangereux de faire fonctionner un produit Sun sans le couvercle en place Si l on n glige cette pr caution on encourt des r
80. ded setting for normal day to day operation of the system This setting places the system in power off mode immediately by turning off any power supply and placing it in standby mode of 5 volts DC output All other power supply voltages are turned off to all other internal system components except to the circuitry on the power distribution board to the PC bus circuitry on the FC AL backplane to the RSC card circuitry and to selected circuits on the main logic board This setting disables the server s Power button This setting does not allow the RSC card to restart the server However the RSC card can still report its data to the software using the system s standby power Chapter 1 Preparing to Service the System 3 System LED Indicators The two system LEDs consist of a system power indicator and a fault indicator The system power indicator lights continuously green to show that the system is powered on The fault indicator lights when a problem is detected in the system Because it is important to know that a fault exists in the system after an error condition occurs the fault indicator remains lit when the system is in normal operating mode When the system is switched to Forced Off mode using the keyswitch the LED indicators lose power and turn off When you first power on the system both system indicator LEDs are lit The general fault indicator flashes briefly for two seconds and is then toggled off After that the LEDs op
81. defective part replace the part For information about replacing the part see the appropriate section in this service manual Chapter 6 Diagnostics Monitoring and Troubleshooting 197 198 Sun Fire 280R Server Service Manual January 2001 APPENDIX A Connector Signal Descriptions This appendix describes the Sun Fire 280R server main logic board connector signals and pin assignments that are accessible from the back panel The following topics are covered in this appendix Reference for the Serial Port A and B Connectors on page 200 Reference for the Twisted Pair Ethernet TPE Connector on page 202 Reference for the UltraSCSI Connector on page 204 Reference for the Parallel Port Connector on page 208 Reference for the FC AL Port Connector on page 210 Reference for the Universal Serial Bus USB Connectors on page 211 199 200 Reference for the Serial Port A and B Connectors The serial port A and B connectors J2001 are DB 25 type connectors located on the main logic board back panel Both serial ports conform to RS 423 RS 232 specifications Serial Port A and B Connector Diagram 1300000000000001 Serial port A 2500000000000014 1300000000000001 2500000000000014 Serial port B Serial Port Signals Pin Signal Description 1 NC Not connected 2 SER_TDX_A_CONN Transmit Data 3 SER_RXD_A_CONN Receive Data 4 SER_RTS_A_L_CONN Ready To Send 5 SER_C
82. dual power on self tests Return Run all Tests in this Menu Change Test Control Flags Reset Menu CPU Tests Ecache Tests Memory Tests Schizo Tests RIO Tests Estar Test UP only ECC Tests or Pp Lo ONIN DU A Ww N B O MP Tests BIST a a System Frequency and CPU Ratio oO 12C Fan Temperature Smart card E Run POST 10 Return to OBP Selection For instructions on how to set the level of diagnostic testing see How to Set the Diagnostics Level on page 183 Note that if the diag level setting is menus OpenBoot Diagnostics uses the setting min or max depending on the test performed You can also use RSC to temporarily set the boot mode for a reboot that occurs within 10 minutes Using RSC to set the boot mode is similar to using L1 N key combinations on non USB Sun keyboards the Sun Fire 280R server uses a USB keyboard See the Sun Remote System Control RSC User s Guide for information about the bootmode and rscadm bootmode commands Chapter 6 Diagnostics Monitoring and Troubleshooting 165 About OpenBoot Diagnostics Tests This section describes the OpenBoot Diagnostics tests you can run and explains what each test does For instructions on running OpenBoot Diagnostics tests see How to Isolate Failures Using OpenBoot Diagnostics on page 178 When you use the obdiag command at the ok prompt OpenBoot Diagnostics displays a menu of available tests The menu is
83. e following Main logic board Power distribution board See How to Position the System for Service on page 14 The following tasks are covered in this chapter How to Power Off the System on page 5 How to Power On the System on page 6 How to Power On the System With Full Diagnostics Enabled on page 9 How to Initiate a Reconfiguration Boot on page 12 How to Position the System for Service on page 14 How to Slide the System Into the Rack on page 18 How to Remove the System From the Rack on page 21 How to Place the System Into the Rack on page 24 How to Remove the System Cover on page 30 How to Replace the System Cover on page 33 How to Avoid Electrostatic Discharge on page 35 How to Attach an Alphanumeric Terminal on page 38 How to Configure a Local Graphics Console on page 39 2 The following information is also included About the Status and Control Panel on page 2 Tools Required for Installation and Service on page 14 About Communicating With the System on page 37 About the Status and Control Panel The status and control panel includes a four position security keyswitch and two system level LED indicators After powering on the system the recommended keyswitch position for standard operation is the Locked position For more detailed information see Keyswitch Settings on page 3 and System LED Indicators on pa
84. e way if the program can match the output baud rate used by the PROM TTY port See the tip man page for detailed information about terminal connection to a remote host Note In the following procedures UltraSPARC system refers to your system and Sun server refers to the system you are connecting to your system 1 Connect the Sun server ttyb serial port to your UltraSPARC system ttya serial port using a serial connection cable Use a 3 wire null modem cable and connect wires 3 2 2 3 and 7 7 Refer to your system installation manual for specifications on null modem cables 2 At the Sun server add the following lines to the etc remote file If you are running a version of the Solaris Operating Environment previous to 2 0 type hardwire dv dev ttyb br 9600 e1 C s Q U D ie 0e D If you are running version 2 0 or later of the Solaris Operating Environment type hardwire dv dev term b br 9600 e1 Cc s Q U D ie 0e D 180 Sun Fire 280R Server Service Manual January 2001 3 In a Shell Tool window on the Sun server type hostname tip hardwire connected The Shell Tool window is now a tip window directed to the Sun server ttyb port Note Use a Shell Tool not a Command Tool some tip commands may not work properly in a Command Tool window 4 At your UltraSPARC system enter the Forth Monitor so that the ok prompt is displayed Note If you do not
85. econd Sun server to diagnose problems How to Use Default NVRAM Parameters During the boot process if you lose access to the system console due to a failed nonvolatile random access memory NVRAM configuration change use the Safe NVRAM mode to regain access to the console This function replaces the Stop N Stop shift n keyboard sequence that is not supported from the keyboard in the Sun Fire 280R server What to Do To reset the NVRAM parameters to a known recovery mode perform the following steps Power on the system Watch the wrench LED for rapid flashing during the boot process The amber wrench LED flashes for approximately three seconds While the wrench LED is flashing press the Power button twice in quick succession The following output appears after the system boots to the ok prompt Safe NVRAM mode the following nvram configuration variables have been overridden diag switch is true luse nvramrc is false input device output device are defaulted ttya mode ttyb mode are defaulted These changes are temporary and the original values will be restored after the next hardware or software reset ok Chapter 6 Diagnostics Monitoring and Troubleshooting 175 Note Before attempting to boot again restore a working system configuration by resetting the appropriate variables in the NVRAM using the OpenBoot setenv command at the ok prompt The Safe NVRAM mode sett
86. ed Testing pci 8 700000 SscSi 6 1 passed Testing pci 8 700000 ebus 5 serial 1 400000 passed Testing pci 8 700000 usb 5 3 passed Hit any key to return to the main menu Note The OpenBoot PROM configuration variables test args and diag level affect the behavior of OpenBoot Diagnostics Set diag level to max for maximum coverage Enter help at the obdiag gt prompt for more information on the use of test args 168 Sun Fire 280R Server Service Manual January 2001 Error Messages When a test fails OpenBoot Diagnostics displays a message similar to the following example obdiag gt test 4 Hit the spacebar to interrupt testing Testing pci 8 700000 ebus 5 flashprom 0 0 ERROR FLASHPROM CRC 32 is incorrect SUMMARY Obs 0x4374a5be Exp 0xffffffff XOR 0xbc8b5a41 Addr 0xfefffffc DEVICE pci 8 700000 ebus 5 flashprom 0 0 SUBTEST selftest CALLERS f00aeeb4 MACHINE Sun Fire 280R 2 X UltraSPARC III SERIAL 12134113 DATE 10 31 2000 19 13 39 GMT Selftest at pci 8 700000 ebus 5 flashprom 0 0 return 1 errors 1 failed Hit any key to return to the main menu About OpenBoot PROM Commands This section describes the OpenBoot PROM commands you can run and explains what each command does The show devs Command Use the OpenBoot PROM show devs command to list the devices in the system configuration The printenv Command Use
87. ed to the system s front panel 20000000000000000000000 S Tovrcovcoceovceoceceres oS SO OOo SOS 6 8 oo 16 Sun Fire 280R Server Service Manual January 2001 Slide the system chassis evenly out of the rack enclosure until the inner glides stop in the slide Grasp the system s front bezel and pull the system smoothly out of the enclosure Continue pulling the system until the back of the chassis clears the enclosure and you hear the flat spring catches in the glides engage with an audible clicking sound The system is then fully extended and secure y f Glide spring What Next To slide the system into the rack enclosure see a How to Slide the System Into the Rack on page 18 Chapter 1 Preparing to Service the System 17 How to Slide the System Into the Rack Before You Begin If you have been working inside the system see a How to Replace the System Cover on page 33 18 Sun Fire 280R Server Service Manual January 2001 What to Do 1 Release the two flat spring catches that lock the system into its current position Press in on both spring catches to free the system glides One flat spring catch is attached to each inner glide on the system chassis as shown in the following figure 000000000000000000000000
88. elded twisted pair UTP cable a Category 3 UTP 3 voice grade Category 4 UTP 4 Category 5 UTP 5 data grade m For 100BASE T applications UTP cable Category 5 UTP 5 data grade External UTP 5 Cable Lengths The following list describes the TPE UTP 5 cable applications and maximum lengths a Cable type UPT 5 data grade a Applications 10BASE T or 100BASE T a Maximum Length 109 yards 100 meters Appendix A Connector Signal Descriptions 203 204 Reference for the UltraSCSI Connector The Ultra Small Computer System Interface UltraSCSI connector J2202 is located on the main logic board back panel UltraSCSI Connector Diagram 34 1 oO o E congo 0000 000000000000 0000000000000 68 35 UltraSCSI Connector Signals Pin Signal Name Description 1 Gnd Ground 2 Gnd Ground 3 NC Not connected 4 Gnd Ground 5 Gnd Ground 6 Gnd Ground 7 Gnd Ground 8 Gnd Ground 9 Gnd Ground 10 Gnd Ground 11 Gnd Ground 12 Gnd Ground 13 Gnd Ground 14 Gnd Ground 15 Gnd Ground Sun Fire 280R Server Service Manual January 2001 Pin Signal Name Description 16 Gnd Ground 17 TERMPOWER Termpower 18 TERMPOWER Termpower 19 NC Not connected 20 Gnd Ground 21 Gnd Ground 22 Gnd Ground 23 Gnd Ground 24 Gnd Ground 25 Gnd Ground 26 Gnd Ground 27 Gnd Ground 28 Gnd Ground 29 Gnd Ground 30 Gnd Ground 31 Gnd Ground 32 Gnd Ground 33 Gnd Ground 34 Gnd Ground 35 SCSI_B
89. els affixed to the system s front panel a 20000000000000000000000 RA gt Ka 3 3 3 3 RA 3 oo o Y 910 3 0 912 ol 2 0 o WH 9l ol 2 Q SY Connect all external cables that were attached to the back panel of the system Examine each disconnected cable for information indicating the cable s origin and its terminating connection Replace close and lock the rack enclosure doors as appropriate Chapter 1 Preparing to Service the System 29 What Next To power on the system see a How to Power On the System on page 6 How to Remove the System Cover Before You Begin Caution To ensure adequate cooling and airflow the system must run at all times with the cover closed Do not operate the system while the system cover is removed Complete this task a How to Position the System for Service on page 14 30 Sun Fire 280R Server Service Manual January 2001 What to Do 1 Unlock the system cover Use the front door key turn the key counterclockwise to release the system cover lock 2 Using a No 2 Phillips screwdriver loosen the three captive screws securing the cover to the enclosure Chapter 1 Preparing to Service the System 31 3 Grasp the system cover by its sides and lift the cover up and away from the front of the enclosure Remove the cover and set i
90. enBoot Diagnostics on page 178 The SunVTS system exerciser is a graphics oriented UNIX application that enables the continuous exercising of system resources and internal and external peripheral equipment For more information about SunVTS software see About Exercising the System Using SunVTS Software on page 171 UNIX based Sun Management Center formerly Sun Enterprise SyMON software allows you to monitor the system hardware status and operating system performance of your server For information about Sun Management Center software see How to Monitor the System Using Sun Management Center Software on page 174 Which method or tool you use to diagnose system problems depends on the nature of those problems If your machine cannot load the operating environment software use POST and OpenBoot Diagnostics to isolate failed components If your machine starts up and loads the operating environment software use SunVTS software and Sun Management Center software to monitor or exercise the system The following chart provides an overview of which tools to use to diagnose hardware problems locally Sun Fire 280R Server Service Manual January 2001 Firmware OS Software no POST failure 2 Run OpenBoot Diagnostics Run Sun Management Center Disk failure Software problem Replace part Diagnostic yes yes failure 2 ftware or disk problem Chapter 6 Diagnostics
91. enu appears This menu displays a numbered list of all available tests At the obdiag gt prompt type the command you want to run For more information about what each available command does see About OpenBoot Diagnostics Tests on page 166 or use the help command Note Use of the OpenBoot PROM configuration variable test args can affect the behavior of OpenBoot Diagnostics The test args variable is empty by default Use the help command for more information on test args If any problems are found by the test OpenBoot Diagnostics displays an error report on the console The first line of the error report describes the possible problem The optional summary line displays the associated memory address and values What Next Replace any field replacable unit FRU that the OpenBoot Diagnostics test determines is defective Chapter 6 Diagnostics Monitoring and Troubleshooting 179 How to Use a Second Sun Server to Diagnose Problems You can use the ttya or ttyb ports on your UltraSPARC system to connect to a second Sun server By connecting two systems in this way you can use a shell window on the Sun server as a terminal to your UltraSPARC system How to Set Up a tip Connection The tip method is preferable to simply connecting to a dumb terminal since it lets you use windowing and operating system features when working with the boot PROM communications program or another non Sun computer can be used in the sam
92. er Owner s Guide for more information about the LEDs To replace a power supply see the following sections a How to Remove a Power Supply on page 139 a How to Install a Power Supply on page 142 Memory Module Failure SunVTS and POST diagnostics can report memory errors encountered during program execution Memory error messages typically indicate the memory module location number J or U number of the failing module To replace a memory module see the following a How to Remove a Memory Module on page 44 a How to Install a Memory Module on page 46 Use the following diagram to identify the location of a failing memory module from its J or U number Memory module mapping main logic board System side Memory group 0 o OO HH o O OOO SaaS J0407 i J0406 Ca 20305 0304 EJ0203 J0202 s 10101 lt S 0100 l El o 2 Me O o i al lo Chapter 6 Diagnostics Monitoring and Troubleshooting 193 194 How to Exe
93. er windows are generating lots of output The XON characters are detected by the Forth word key and can cause confusion The solution is to turn off tandem mode with the s tandem tip command m The cshrc file generates text The tip connection opens a sub shell to run cat thus causing text to be attached to the beginning of your loaded file If you use d1 and see any unexpected output check your cshre file How to Configure a Local Graphics Console For information about how to configure a local graphics console see How to Configure a Local Graphics Console on page 39 How to Set the Diagnostics Level Before You Begin Make sure that the power to the system is on and the keyswitch is in the Power On Off position Access your server s system console either through a remotely connected workstation or by an alphanumeric terminal or graphics console connected to the server s serial port See a How to Attach an Alphanumeric Terminal on page 38 a How to Configure a Local Graphics Console on page 39 m How to Set Up a tip Connection on page 180 For background information about the available levels of testing see a About Diagnostic Levels on page 165 Chapter 6 Diagnostics Monitoring and Troubleshooting 183 184 What to Do Press the Break key on your alphanumeric terminal s keyboard or enter the Stop a sequence on a Sun keyboard The ok prompt is displayed Set the desi
94. erate as described in the following table Name Icon Description Power On Activity This green LED lights continuously when the system power is on General fault This amber LED lights steadily when a system Quo hardware fault is detected For example the LED lights when a fault occurs in a power supply indicating an over temperature condition an incorrect voltage occurs in a power supply an electrical short occurs in a power supply or when a fan failure occurs in a power supply During the boot process this LED flashes for approximately three seconds If you press the Power button twice within the three seconds the system will come up with factory set Safe mode NVRAM variable settings returning the system to the ok firmware prompt See How to Use Default NVRAM Parameters on page 175 for more information This amber LED lights steadily if either installed power supply is not a 560 watt power supply This amber LED lights steadily if there is a single system fan failure or lit by software See Diagnostics Monitoring and Troubleshooting on page 155 for information about troubleshooting your server 4 Sun Fire 280R Server Service Manual January 2001 How to Power Off the System In general system administrators bring the operating system and applications to a halt in an orderly manner warning the system users and others of a system shutdown Follow the instructions below to accomplish an orderly sh
95. essages For setup instructions see How to Attach an Alphanumeric Terminal on page 38 or How to Configure a Local Graphics Console on page 39 Turn the front panel keyswitch to the Power On Off position See Keyswitch Settings on page 3 for information about each keyswitch setting Chapter 1 Preparing to Service the System 7 4 Press the front panel Power button once Power button Power On Off position Note The system may take anywhere from 30 seconds to several minutes before video is displayed on the system console or the ok prompt appears on an attached terminal This time depends on the level of power on self test POST diagnostics being performed 8 Sun Fire 280R Server Service Manual January 2001 5 Turn the keyswitch to the Locked position The Locked position prevents accidentally powering off the system See Keyswitch Settings on page 3 for information about each keyswitch setting Locked position How to Power On the System With Full Diagnostics Enabled Before You Begin If a local graphics console or ASCII terminal is not already connected to the system you need to install one before performing the startup procedure For more information see a How to Attach an Alphanumeric Terminal on page 38 a How to Configure a Local Graphics Console on page 39 Chapter 1 Preparing to Service the System 9 10 Note If you have just installed an inter
96. ext To replace the ID SEEPROM module complete this task a How to Replace the ID SEEPROM Module on page 77 76 Sun Fire 280R Server Service Manual January 2001 How to Replace the ID SEEPROM Module Before You Begin Complete this task a How to Avoid Electrostatic Discharge on page 35 Note If you are installing a new ID serially electrically erasable and programmable read only memory SEEPROM module it must be programmed by an authorized Sun service representative before your system can resume normal operation If you are installing a new main logic board remember that you can migrate your former ID SEEPROM module in order to preserve your system s host ID and Ethernet address Chapter 2 Servicing the Main Logic Board and Components 77 What to Do 1 Insert the ID SEEPROM module into its socket on the main logic board Make sure that the notch on the ID SEEPROM module is on the same side as the notch on the connector on the main logic board ID SEEPROM module y Matching notches E Connector on main logic boar 2 Push down firmly on the ID SEEPROM module until it seats in its socket What Next To reassemble the system complete these tasks m If you had to remove a PCI card from PCI slot 4 How to Install a PCI Card on page 61 m How to Replace the System Cover on page 33 78 Sun Fire 280R Server Service Manual January 2001 When you are ready to restart the s
97. ge 4 LED indicators Power LED Keyswitch and Power button Power On Off position A System fault LED lt ystem fau a sn I Power button Keyswitch Diagnostics position Off position Locked position Sun Fire 280R Server Service Manual January 2001 Keyswitch Settings The front panel keyswitch controls the power on modes of the system The following table describes the function of each switch setting Keyswitch Setting Icon Description Power On Off Diagnostics Locked Off oO ez This setting enables the system s Power button to power on or to power off the system If Solaris software is running quickly pressing and releasing the Power button initiates a graceful system shutdown If the system hangs holding the Power button in for four seconds while the keyswitch is in this position will cause an immediate hardware power off This setting ensures that the power on self test POST and the OpenBoot Diagnostics will run at system startup Level max OpenBoot Diagnostics are run if the system is started with the keyswitch in this position All diagnostic messages are printed to the system console This setting enables the system s Power button to power on or to power off the system This setting disables the system s Power button and also locks the front doors preventing access to the disk drives and to the power supplies The Locked position is the recommen
98. ge screws securing the hinge to the chassis flange Use a Phillips No 2 screwdriver Chassis flange 3 Replace the decorative panel on the chassis flange 152 Sun Fire 280R Server Service Manual January 2001 a Press the decorative panel into place on the chassis flange b Replace the washers on the back of the decorative panel captive screws Tighten the washers on the screws until the decorative panel is secure on the flange Pa Decorative panel A 2 di 2 or r Chassis flange S x gt Washer 4 Close and lock the system doors Turn the keyswitch to the Locked position to lock the doors What Next To reassemble the system complete this task a How to Slide the System Into the Rack on page 18 a How to Power On the System on page 6 Chapter 5 Removing and Replacing Miscellaneous Assemblies 153 154 Sun Fire 280R Server Service Manual January 2001 CHAPTER 6 Diagnostics Monitoring and Troubleshooting The Sun Fire 280R server and its accompanying software contain many tools and features that help you m Monitor the status of a functioning system m Isolate problems when there is a failure of a field replaceable component m Exercise the system to disclose an intermittent or incipient problem For step by step instructions turn to the relevant section m How to Monitor the System on page 172 a How to Monitor the System Using Sun Remote System Co
99. h the CPU module to tighten the screws the correct amount 72 Sun Fire 280R Server Service Manual January 2001 6 Mount the torque screwdriver into its holder inside the chassis What Next To reassemble the system complete these tasks a How to Replace the Air Guide on page 81 a How to Replace the System Cover on page 33 When you are ready to restart the system be sure to run OpenBoot Diagnostics tests to verify that the system functions correctly with the new parts you have just installed For additional information see a About OpenBoot Diagnostics Tests on page 166 Chapter 2 Servicing the Main Logic Board and Components 73 How to Remove the ID SEEPROM Module There are two serially electrically erasable and programmable read only memory SEEPROM modules on the main logic board One SEEPROM contains data about the main logic board itself this data is used by the RSC software for diagnostic purposes and cannot be removed from the board For more information about using the RSC software see the RSC documentation and the Sun Fire 280R Server Owner s Guide The other SEEPROM contains the system host identification ID and Ethernet address and is removable This section explains how to remove a functioning ID SEEPROM module so that you can install it on a new main logic board thereby preserving the system s host ID information If you are replacing a defective ID SEEPROM module and want to retai
100. hassis b Gently pull the cover panel forward and up out of the chassis Set the power distribution cover panel aside Caution Be careful not to damage the main logic board when removing the cover panel Cover panel Chapter 4 Removing and Replacing Backplanes and Cables 119 continuing Attempting to remove the power distribution board while the AC power ho Caution Be sure that all AC power cords are disconnected from the system before cord is plugged in to a power source can result in serious personal injury 4 Remove the AC power connector assemblies from the system Keep the cables attached to the connector assemblies Use a Phillips No 2 screwdriver to remove the screws Do not mix up the cables Drape the right hand cable over the right side of the chassis and the left hand cable over the left side of the chassis so that you can easily lift the power distribution board out of the chassis 120 Sun Fire 280R Server Service Manual January 2001 5 Remove the seven screws securing the power distribution board to the chassis 6 Adjust the cable connected to the center AC power connector assembly so that it does not interfere with lifting the power distribution board out of the chassis 7 Lift the power distribution board out of the chassis Tilt the rear of the power distribution board forward 20 to 30 degrees from the chassis and lift the board out toward the back of the system Caution
101. hat stresses or exercises the computer s many subsystems can help disclose the source of the emerging problem and prevent long periods of reduced functionality or system downtime Sun provides a standard tool for exercising its desktop and server systems the Sun Validation Test Suite SunVTS About Exercising the System Using SunVTS Software SunVTS is a comprehensive software diagnostic package that tests and validates Sun hardware by verifying the connectivity and functionality of most hardware controllers devices and platforms Use SunVTS software as part of troubleshooting periodic maintenance and system or subsystem stress testing Chapter 6 Diagnostics Monitoring and Troubleshooting 171 SunVTS software lets you view and control a testing session over modem lines or over a network Using a remote machine you can view the progress of a testing session change testing options and control all testing features of another machine on the network The system must be up and running if you want to use SunVTS since this tool runs on top of the Solaris Operating Environment For instructions on running SunVTS software to exercise your Sun Fire 280R server see How to Exercise the System Using SunVTS Software on page 195 For more information about the product see m SunVTS User s Guide 806 6515 10 Describes SunVTS features as well as how to start and control the various user interfaces m SunVTS Test Reference Manual 80
102. he Fan Tray Assembly on page 147 146 Sun Fire 280R Server Service Manual January 2001 How to Replace the Fan Tray Assembly Before You Begin Complete this task a How to Avoid Electrostatic Discharge on page 35 What to Do Position the fan tray approximately 2 inches 5 centimeters over its location in the chassis Make sure the main power and keyswitch Power button LED cables are routed under the right notch on the fan tray assembly For information about cable locations see About the System Cables on page 126 Make sure the I O power cable is routed under the left notch on the fan tray assembly Note As you lower the fan tray assembly ensure that the cables remain properly routed under their notches on the fan tray assembly Lower the fan tray into place in the chassis Align the tabs on the fan tray assembly with the notches on the chassis Chapter 5 Removing and Replacing Miscellaneous Assemblies 147 5 Tighten the two captive Phillips screws securing the fan tray assembly to the chassis 6 Connect the SCSI cable connector to the removable media SCSI connector Route the SCSI cable under its clip on the fan tray assembly Be careful not to damage the cable 7 Connect the FC AL cable connector to J0102 on the FC AL backplane Route the FC AL cable under its clip on the fan tray assembly Be careful not to damage the cable 148 Sun Fire 280R Server Service Manual Januar
103. he power connector assemblies attach the left hand connector to the left hand power supply and the right hand connector to the right hand power supply 124 Sun Fire 280R Server Service Manual January 2001 5 Replace the power distribution board cover panel a Position the cover in place over the chassis Hold the cover at an approximately 30 degree angle from the chassis aligning the slots on the cover with the tabs on the main logic board mounting plate b Lower the cover into place Make sure that you insert the slots on the cover around the tabs on the main logic board mounting plate 6 Tighten the three captive Phillips screws that secure the power distribution board cover panel to the chassis Cover panel 7 Reconnect the power distribution board cables Note See Power Distribution Board Connectors on page 130 for connector locations a Connect the power interlock switch cable at J0209 b Connect the C cable at J0505 Chapter 4 Removing and Replacing Backplanes and Cables 125 c Connect the main power cable at J0201 d Connect the CPU power sense cable at J0205 e Connect the keyswitch power button LED cable at J0500 f Connect the I O power cable at J0210 What Next To reassemble the system complete the following tasks How to Install a PCI Card on page 61 How to Replace the RSC Card on page 54 How to Replace the Air Guide on page 81 How to Replace
104. he top of the cover disengages from the chassis RMA cover 4 Loosen the two captive Phillips screws securing the RMA to the chassis 5 Slide the RMA out of the chassis 6 Place the assembly on an antistatic mat 106 Sun Fire 280R Server Service Manual January 2001 What Next For information about removing drives from or installing drives into the RMA see a How to Remove a DVD ROM or Tape Drive on page 110 a How to Install a DVD ROM or Tape Drive on page 111 To replace the removable media assembly complete this task a How to Replace the Removable Media Assembly on page 107 How to Replace the Removable Media Assembly Before You Begin Complete this task a How to Avoid Electrostatic Discharge on page 35 Chapter 3 Removing and Installing Storage Devices 107 What to Do 1 Slide the removable media assembly RMA into the chassis RMA cover 2 Tighten the two captive Phillips screws securing the RMA to the chassis 3 If necessary install one or more plastic filler panels into any empty drive bay openings in the RMA plastic cover Align the filler panel with its opening and press it into place 108 Sun Fire 280R Server Service Manual January 2001 4 Replace the RMA plastic cover Align the two posts on the bottom of the cover with the corresponding holes at the front of the chassis and align the tab on the top of the cover with its corresponding hole Press down on
105. hen transfer the components to the new main logic board after you install it Complete these tasks to remove the necessary components How to Power Off the System on page 5 How to Remove the System From the Rack on page 21 How to Remove the System Cover on page 30 How to Avoid Electrostatic Discharge on page 35 How to Remove a Memory Module on page 44 How to Remove the RSC Card on page 50 How to Remove a PCI Card on page 58 How to Remove the ID SEEPROM Module on page 74 How to Remove a CPU Module on page 65 How to Remove the Air Guide on page 79 82 Sun Fire 280R Server Service Manual January 2001 Caution Do not remove components from the board after you have removed it from the chassis Doing so can damage the main logic board What to Do Note You should already have removed the system from the rack and placed it on a workbench with all the power cords disconnected Disconnect the following internal cables from the main logic board Press the tab on the cable connector to detach each cable Note For information about cable connector locations see Main Logic Board Connectors on page 128 a Disconnect the main power cables from J3601 b Disconnect the CPU power sense cable from J3603 c Disconnect the UltraSCSI data cable from J5002 d Disconnect the FC AL data cable from J2901 e Disconnect the power interlock switch cable from J
106. hernet cards the link integrity test function can be enabled or disabled with a hardware jumper on the PCI card which you must set manually See the documentation supplied with the card For the standard TPE main logic board port the link test is enabled or disabled through software as shown on the next page Note Some hub designs permanently enable or disable the link integrity test through a hardware jumper In this case refer to the hub installation or user manual for details of how the test is implemented Following is typical output from the watch net all command ok watch net all pci 8 700000 network 5 1 gme register test succeeded Internal loopback test succeeded Link is Using Onboard Transceiver Link Up up Using Onboard Transceiver Link Up Looking for Ethernet Packets is a Good Packet X is a Bad Packet Type any key to stop To enable or disable the link integrity test for the standard Ethernet interface or for a PCI based Ethernet interface you must first know the device name of the desired Ethernet interface To list the device name use either solution described next Chapter 6 Diagnostics Monitoring and Troubleshooting 185 186 Use this method while the operating system is running Become superuser Type eeprom nvramrc probe all install console banner apply disable link pulse device name Repeat for any additional device names
107. ide of the fan tray Connect the FC AL cable connectors a Connect the cable end with the shorter pull tab at J2901 on the main logic board Chapter 4 Removing and Replacing Backplanes and Cables 133 b Connect the other cable end at J0102 on the FC AL backplane What Next To reassemble the system complete these tasks m How to Replace the RSC Card on page 54 a How to Replace the System Cover on page 33 134 Sun Fire 280R Server Service Manual January 2001 How to Remove the IC Cable Before You Begin Complete these tasks Read the section About the System Cables on page 126 How to Power Off the System on page 5 How to Position the System for Service on page 14 How to Remove the System Cover on page 30 How to Avoid Electrostatic Discharge on page 35 How to Remove the Fan Tray Assembly on page 145 What to Do 1 Locate the 12C cable The PC cable connects the RSC card FC AL backplane and power distribution board 2 Disconnect the P2 connector from J0402 on the corner of the RSC card 3 Disconnect the P2 connector from J0103 on the back of the FC AL backplane Chapter 4 Removing and Replacing Backplanes and Cables 135 4 Disconnect the P3 connector from J0505 on the power distribution board What Next To replace the PC cable complete this task m How to Replace the IC Cable on page 137 136 Sun Fire 280R Server Service Manual J
108. ific task The information modules for the tasks are brief however they are interrelated and refer to other modules in the book For instance the procedure Replacing the Main Logic Board is related to many tasks covered by other modules You must perform these requisite tasks before or after replacing the main logic board This book is divided into six chapters and appendixes as described below m Chapter 1 describes tasks that you need to perform before or after each service procedure m Chapter 2 explains tasks related to main logic board components m Chapter 3 provides information about tasks related to system storage devices Chapter 4 describes tasks related to system backplanes and cables m Chapter 5 explains tasks related to various subassemblies in the system m Chapter 6 details the diagnostic tools and troubleshooting procedures for the system m The appendixes list system specifications accessible connector pinouts and field replaceable unit FRU information xxii Using UNIX Commands This document may not contain information on basic UNIX commands and procedures such as shutting down the system booting the system and configuring devices See one or more of the following for this information m Solaris Handbook for Sun Peripherals m AnswerBook2 online documentation for the Solaris operating environment m Other software documentation that you received with your system Sun Fire 280R Server
109. ile Nr MK48T59Y MK48TXXB XX MK48T18 XXXPCZ M48T59W XXXPCZ oder MK48T08 Diese Batterie darf nur von einem qualifizierten Servicetechniker ausgewechselt werden da sie bei falscher Handhabung explodieren kann Werfen Sie die Batterie nicht ins Feuer Versuchen Sie auf keinen Fall die Batterie auszubauen oder wiederaufzuladen Achtung CPU Karten von Sun verf gen Batterien enthalten auslaufsichere Bleiakkumulatoren Produkt Nr TLCO2V50 f r portable Stromversorgung Werden bei der Behandlung oder beim Austausch der Batterie Fehler gemacht besteht Explosionsgefahr Batterie nur gegen Batterien gleichen Typs von Sun Microsystems austauschen Nicht demontieren und nicht versuchen die Batterie au erhalb des Ger ts zu laden Batterie nicht ins Feuer werfen Ordnungsgem f entsprechend den vor Ort geltenden Vorschriften entsorgen Achtung Die Ger te Sun Fire 280R server Geh useabdeckung Sie m ssen die obere Abdeckung Ihres Sun Systems entfernen um interne Komponenten wie Karten Speicherchips oder Massenspeicher hinzuzuf gen Bringen Sie die obere Geh useabdeckung wieder an bevor Sie Ihr System einschalten Abdeckung besteht die Gefahr von i Achtung Bei Betrieb des Systems ohne obere Stromschlag und Systemsch den Einhaltung der Richtlinien f r Laser Sun Produkte die mit Laser Technologie arbeiten entsprechen den Anforderungen der Laser Klasse 1 Class 1 Laser Product Luokan 1 Laserlaite
110. in place Failure to take this precaution may result in personal injury and system damage Laser Compliance Notice Sun products that use laser technology comply with Class 1 laser requirements Class 1 Laser Product Luokan 1 Laserlaite Klasse 1 Laser Apparat Laser KLasse 1 CD ROM performance of procedures other than those specified herein may result in hazardous radiation exposure Caution Use of controls adjustments or the Einhaltung sicherheitsbeh rdlicher Vorschriften Auf dieser Seite werden Sicherheitsrichtlinien beschrieben die bei der Installation von Sun Produkten zu beachten sind Sicherheitsvorkehrungen Treffen Sie zu Ihrem eigenen Schutz die folgenden Sicherheitsvorkehrungen wenn Sie Ihr Ger t installieren m Beachten Sie alle auf den Ger ten angebrachten Warnhinweise und Anweisungen m Vergewissern Sie sich da Spannung und Frequenz Ihrer Stromquelle mit der Spannung und Frequenz bereinstimmen die auf dem Ftikett mit den elektrischen Nennwerten des Ger ts angegeben sind m Stecken Sie auf keinen Fall irgendwelche Gegenst nde in ffnungen in den Ger ten Leitf hige Gegenst nde k nnten aufgrund der m glicherweise vorliegenden gef hrlichen Spannungen einen Kurzschluf verursachen der einen Brand Stromschlag oder Ger teschaden herbeif hren kann Symbole Die Symbole in diesem Handbuch haben folgende Bedeutung Ger teschaden Befolgen Sie die Achtu
111. ings are temporary session settings to ensure a successful recovery boot How to Isolate Failures Using OpenBoot Diagnostics e Run each OpenBoot Diagnostics test from the ok prompt When you type obdiag the utility displays a numbered list of available tests How to Isolate Failures Using Power On Self Test POST When you turn on the system power POST diagnostics run automatically if any of the following conditions apply a The OpenBoot PROM configuration variable diag switch is set to true when you power on the system m You turn the keyswitch to the Diagnostics setting and press the Power button Note The Stop D Stop Shift d keyboard sequence functionality is closely emulated by using the Safe NVRAM mode Perform the procedure How to Use Default NVRAM Parameters on page 175 and then set the variable diag switch to true and power on the system Note The Stop D Stop Shift d and the Stop F Stop Shift f keyboard sequences are not supported on systems with USB keyboards For information about the various keyswitch positions see About the Status and Control Panel on page 2 Before You Begin You can set up your server to display POST and diagnostics output in the system console or in the RSC console but not on both at the same time 176 Sun Fire 280R Server Service Manual January 2001 To view POST and diagnostic error messages in the local system console you need to connect an alph
112. isk drive fails to boot or is not responding to commands Action At the system ok prompt type ok reset all Ok probe scsi If the device responds and a message is displayed the system FC AL controller has successfully probed the internal drive This indicates that the main logic board is operating correctly Sun Fire 280R Server Service Manual January 2001 2 Use the test command to get more information type ok test SUNW qlc 3 Take one of the following actions depending on what the probe scsi command reports a If one drive does not respond to the FC AL controller probe but the others do replace the unresponsive drive b If only one internal disk drive is configured with the system and the probe scsi test fails to show the device in the message replace the drive 4 If the problem is still evident after replacing the drive replace the main logic board 5 If replacing both the disk drive and the main logic board does not correct the problem replace the associated FC AL data cable and FC AL backplane Note You can also use the probe scsi command to look for failures on the FC AL loop An Unable to initialize error message indicates a problem on the loop Proceed by disconnecting all the loop devices and then probe the loop again If the loop is present then swap drives in and out first then cables and finally loop device backplanes to isolate the problem FC AL Controller Failure S
113. isques de blessures corporelles et de d g ts mat riels Conformit aux certifications Laser Les produits Sun qui font appel aux technologies lasers sont conformes aux normes de la classe 1 en la mati re Class 1 Laser Product Luokan 1 Laserlaite Klasse 1 Laser Apparat Laser KLasse 1 CD ROM r glages ou de performances de proc dures autre que celle sp cifi e dans le pr sent document peut provoquer une exposition des radiations dangereuses Attention L utilisation de contr les de Normativas de seguridad El siguiente texto incluye las medidas de seguridad que se deben seguir cuando se instale alg n producto de Sun Microsystems Precauciones de seguridad Para su protecci n observe las siguientes medidas de seguridad cuando manipule su equipo m Siga todas los avisos e instrucciones marcados en el equipo m Aseg rese de que el voltaje y la frecuencia de la red el ctrica concuerdan con las descritas en las etiquetas de especificaciones el ctricas del equipo m No introduzca nunca objetos de ning n tipo a trav s de los orificios del equipo Pueden haber voltajes peligrosos Los objetos extra os conductores de la electricidad pueden producir cortocircuitos que provoquen un incendio descargas el ctricas o da os en el equipo S mbolos En este libro aparecen los siguientes s mbolos Precauci n Existe el riesgo de lesiones personales y da os al equipo Siga las instrucci
114. kabels an Einphasen Stromnetzen mit geerdetem Nulleiter vorgesehen Um die Stromschlaggefahr zu reduzieren schlie en Sie Sun Produkte nicht an andere Stromquellen an Ihr Betriebsleiter oder ein qualifizierter Elektriker kann Ihnen die Daten zur Stromversorgung in Ihrem Geb ude geben Achtung Sun Produkte sind f r den Betrieb Achtung Nicht alle Netzkabel haben die AN gleichen Nennwerte Herk mmliche im Haushalt verwendete Verl ngerungskabel besitzen keinen berlastungsschutz und sind daher f r Computersysteme nicht geeignet dreiadrigen Netzkabel f r geerdete Netzsteckdosen geliefert Um die Gefahr eines Stromschlags zu reduzieren schlie en Sie das Kabel nur an eine fachgerecht verlegte geerdete Steckdose an Achtung Ihr Sun Ger t wird mit einem Die folgende Warnung gilt nur f r Ger te mit Wartezustand Netzschalter schaltet nur auf Wartezustand Stand By Modus Um die Stromzufuhr zum Ger t vollst ndig zu unterbrechen m ssen Sie das Netzkabel von der Steckdose abziehen Schlie en Sie den Stecker des Netzkabels an eine in der N he befindliche frei zug ngliche geerdete Netzsteckdose an Schlie en Sie das Netzkabel nicht an wenn das Netzteil aus der Systemeinheit entfernt wurde Achtung Der Ein Aus Schalter dieses Ger ts x Sun Fire 280R Server Service Manual January 2001 Lithiumbatterie ber eine Echtzeituhr mit integrierter Lithiumbatterie Te
115. kit Test Developer s Guide SunVTS Quick Reference Card OpenBoot Command Reference Manual OpenBoot Quick Reference OpenBoot Supplement for PCI System management Sun Management Center Software Documentation Set Sun Management Center Software User s Guide Sun Management Center Software Release Notes Sun Management Center Supplement for Workgroup Servers Sun Management Center Developer Environment Release Notes System and network administration Solaris System Administrator AnswerBook SPARC Installing Solaris Software Platform Notes The eri FastEthernet Driver Using operating system software Solaris User s Guide Miscellaneous Solaris 8 on Sun Hardware Collection Solaris on Sun Hardware AnswerBook Solaris Handbook for Sun Peripherals xxiv Sun Fire 280R Server Service Manual January 2001 Application Title Updating the flash PROM Solaris 8 on Sun Hardware Documentation Guide Solaris 8 Sun Hardware Platform Guide Solaris 8 Sun Hardware Roadmap Remote System Control Sun Remote System Control RSC User s Guide Sun Remote System Control RSC Release Notes Storage management Sun StorEdge Component Manager User s Guide Sun StorEdge Lib MON Installation and User s Guide VERITAS Volume Manager Storage Administration Guide VERITAS Volume Manager Administrator s Reference Guide Sun Release Notes for VERITAS Volume Manage Accessing Sun Documentation Online The docs sun com M web site
116. l the system software and to run diagnostic tests To install an ASCII terminal you must have a supported ASCII terminal that operates over a serial port Alternatively you can configure a local graphics console or create a tip connection from another Sun system See About Communicating With the System on page 37 for more information What to Do 1 Connect the terminal s data cable to the serial port A connector on the back panel 38 Sun Fire 280R Server Service Manual January 2001 2 Connect the terminal s power cable to an AC outlet 3 Set the terminal to receive m At 9600 baud m An 8 bit signal with no parity and 1 stop bit See the documentation accompanying your terminal for more information What Next You can now issue system commands from the terminal keyboard and view system messages Continue with your installation or diagnostic procedure as needed How to Configure a Local Graphics Console Before You Begin If your server is configured without an alphanumeric ASCII terminal you need to install a local graphics console in order to install the system and to run diagnostic tests For background information see About Communicating With the System on page 37 To install a local graphics console you must have m A supported PCI based graphics frame buffer card and software driver m An 8 bit Color Graphics PCI Adapter Frame buffer card Sun part number X3660A is currently supported
117. lso have to reconfigure your application software to operate without the removed drive Use the luxadm and the devfsadm software tools to remove the Sun Fire 280R server s internal disk drive using the hot plug operation The following procedure describes the general steps involved but your specific device names may be different Chapter 3 Removing and Installing Storage Devices 97 98 Caution Do not hot plug drives without the correct preparations The system supports hot plugging disk drives but there are software procedures that you must perform before you remove or install any drive Before You Begin If the server is set up without a terminal or local graphics console you need to set up one of the communication options in order to issue software commands See a About Communicating With the System on page 37 a How to Attach an Alphanumeric Terminal on page 38 a How to Configure a Local Graphics Console on page 39 Note If you have not configured the system with two boot disks you cannot hot plug a single boot disk You can only hot plug the boot disk if you have configured a two disk mirror of the boot disk for hot plugging If the system is configured with a boot disk and a data disk you may hot plug the data disk but not the boot disk m Obtain the logical device name s for the device s you plan to remove See your Sun Fire 280R Server Owner s Guide for more information m Select the disk and
118. lways power off the system before moving it For more information see How to Power Off the System on page 5 Caution Before you power on the system make sure that the system cover and front doors are properly installed See How to Replace the System Cover on page 33 Turn on power to any peripherals and external storage devices Read the documentation supplied with the device for specific instructions Turn on power to the monitor or terminal and open your console A terminal or monitor is required for viewing system messages For setup instructions see How to Attach an Alphanumeric Terminal on page 38 or How to Configure a Local Graphics Console on page 39 Turn the front panel keyswitch to the Power On Off position and press the Power button once See About the Status and Control Panel on page 2 To run power on self test POST and OpenBoot Diagnostics tests to verify that the system functions correctly with the new part s you have just installed see Diagnostics Monitoring and Troubleshooting on page 155 When the system banner is displayed on the monitor or terminal immediately enter the Stop a sequence on the Sun keyboard or press the Break key on the terminal keyboard The system banner contains the Ethernet address and host ID To enter the Stop a sequence hold down the Stop key and press the a key The keyswitch must be in the Power On Off position Note
119. message Hit lt Return gt after removing the device s lt date gt lt systemname gt picld 87 Device DISK1 removed Device dev rdsk c1t1d0s2 No FC devices found dev rdsk cit1d0s2 The picld daemon notifies the system that the disk has been removed and in this example that no other FC AL devices were found Chapter 3 Removing and Installing Storage Devices 99 5 Type the 1s command to list the current system s c1t1d devices ls dev rdsk cltld dev rdsk c1t1d0s0 dev rdsk c1t1d0s1 dev rdsk c1t1d0s2 dev rdsk c1t1d0s3 dev rdsk c1t1d0s4 dev rdsk c1t1d0s5 dev rdsk c1t1d0s6 dev rdsk c1t1d0s7 The system responds with all the logical links present in the directory 6 Type the following devfsadm C command to initiate devfsadm cleanup subroutines H dev sadm C Note The default dev sadm operation is to attempt to load every driver in the system and attach these drivers to all possible device instances dev sadm then creates device special files in devices and logical links in dev The devfsadm C option cleans up the dev directory and removes any dangling logical links to the device link names 7 List the system s current c1t1d device links again H ls dev rdsk cltld No match The output confirms that the cleanup command has removed all dangling links and the operating environment can proceed to use the remaining devices For more
120. n For instructions on connecting to RSC and using the RSC command line interface see the Sun Remote System Control RSC User s Guide How to Use Sun Remote System Control RSC Software For instructions on using RSC software see the Sun Remote System Control RSC User s Guide How to Monitor the System Using Sun Management Center Software Sun Management Center software is a GUl based or ASCII based diagnostic tool designed to monitor system hardware status and UNIX operating system performance It offers simple yet powerful monitoring capabilities that enable you to a Diagnose and address potential problems such as capacity problems or bottlenecks a Display physical and logical views of your exact server configuration Monitor your server remotely from any location in the network m Isolate potential problems or failed components Sun Management Center software is supported on the Sun Fire 280R server To download the current Sun Management Center software packages and to obtain information about the software documentation go to the Web site www sun com software sunmanagementcenter For instructions about installing and using Sun Management Center software see the Sun Management Center Software User s Guide Sun Fire 280R Server Service Manual January 2001 How to Isolate Failed Components The following sections describe how to isolate failed components using RSC POST OpenBoot Diagnostics and how to use a s
121. n Fire 280R Server Service Manual January 2001 Safety Agency Compliance Statements Read this section before beginning any procedure The following text provides safety precautions to follow when installing a Sun Microsystems Sun Fire 280R server Safety Precautions For your protection observe the following safety precautions when setting up your equipment m Follow all cautions and instructions marked on the equipment m Ensure that the voltage and frequency of your power source match the voltage and frequency inscribed on the equipment s electrical rating label m Never push objects of any kind through openings in the equipment Dangerous voltages may be present Conductive foreign objects could produce a short circuit that could cause fire electric shock or damage to your equipment Symbols The following symbols may appear in this book Caution There is risk of personal injury and equipment damage Follow the instructions are hot and may cause personal injury if touched A Caution Hot surface Avoid contact Surfaces Caution Hazardous voltages are present To reduce the risk of electric shock and danger to personal health follow the instructions On Applies AC power to the system Depending on the type of power switch your device has one of the following symbols may be used O Off Removes AC power from the system Standby The On Standby switch is in the stand
122. n the module is fully seated 5 Repeat Step 1 through Step 4 for each module you want to install Make sure that you install modules in all four slots of group 0 or group 1 Chapter 2 Servicing the Main Logic Board and Components 49 What Next To reassemble the system complete this task a How to Replace the System Cover on page 33 When you are ready to restart the system be sure to run OpenBoot Diagnostics tests to verify that the system functions correctly with the new parts you have just installed For additional information see the following a About OpenBoot Diagnostics Tests on page 166 A How to Remove the RSC Card Before You Begin Complete these tasks How to Power Off the System on page 5 How to Position the System for Service on page 14 How to Remove the System Cover on page 30 Li a a a How to Avoid Electrostatic Discharge on page 35 What to Do Caution The system supplies electricity to the Remote System Control RSC card even when the system is powered off To avoid personal injury or damage to the RSC card you must disconnect the AC power cord s before servicing the RSC card 1 Disconnect the AC power cord s from the back of the system 50 Sun Fire 280R Server Service Manual January 2001 2 Locate the RSC card The RSC card is installed in the fourth slot from the edge of the main logic board it is labeled RSC on the back panel R
123. n the same host ID consult your authorized Sun sales representative or service provider for assistance with programming the new ID SEEPROM module with the existing host ID and Ethernet address Before You Begin Complete these tasks a How to Power Off the System on page 5 a How to Position the System for Service on page 14 a How to Remove the System Cover on page 30 a How to Avoid Electrostatic Discharge on page 35 a How to Remove a PCI Card on page 58 What to Do 1 Remove the PCI card from PCI slot 4 if one is installed there 74 Sun Fire 280R Server Service Manual January 2001 2 Locate the ID SEEPROM module on the main logic board The ID SEEPROM module is located between CPU slot 1 and PCI slot 4 toward the front of the main logic board 1U0I WOJS S ES ID SEEPROM Chapter 2 Servicing the Main Logic Board and Components 75 3 Grasp the ID SEEPROM module at each end and pull it straight up If necessary gently rock the ID SEEPROM module from side to side to facilitate removal 4 Place the ID SEEPROM module on an antistatic mat What N
124. nal or external storage device other than an FC AL drive or a USB device or any new part that plugs in to the main logic board bring up the system after performing a reconfiguration boot boot r The operating system cannot recognize newly added devices or parts until you have performed a reconfiguration boot The new boot will add any new devices to the factory configured device tree For more information see How to Initiate a Reconfiguration Boot on page 12 For more complete interpretation of the diagnostic output from this procedure consult About Diagnostic Tools on page 157 What to Do Caution Never move the system when system power is on Movement can cause catastrophic disk drive failure Always power off the system before moving it For more information see How to Power Off the System on page 5 Caution Before you power on the system make sure that the top cover and front doors are properly installed See How to Replace the System Cover on page 33 Sun Fire 280R Server Service Manual January 2001 Turn on power to any peripherals and external storage devices Read the documentation supplied with the device for specific instructions Turn on power to the local graphics console or ASCII terminal A local graphics console or ASCII terminal is required for viewing system messages For setup instructions see How to Attach an Alphanumeric Terminal on page 38 or How
125. nd Sun Graphical User Interface was developed by Sun Microsystems Inc for its users and licensees Sun acknowledges the pioneering efforts of Xerox in researching and developing the concept of visual or graphical user interfaces for the computer industry Sun holds a non exclusive license from Xerox to the Xerox Graphical User Interface which license also covers Sun s licensees who implement OPEN LOOK GUIs and otherwise comply with Sun s written license agreements Federal Acquisitions Commercial Software Government Users Subject to Standard License Terms and Conditions DOCUMENTATION IS PROVIDED AS IS AND ALL EXPRESS OR IMPLIED CONDITIONS REPRESENTATIONS AND WARRANTIES INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE OR NON INFRINGEMENT ARE DISCLAIMED EXCEPT TO THE EXTENT THAT SUCH DISCLAIMERS ARE HELD TO BE LEGALLY INVALID Copyright 2001 Sun Microsystems Inc 901 San Antonio Road Palo Alto CA 94303 4900 Etats Unis Tous droits r serv s Ce produit ou document est distribu avec des licences qui en restreignent l utilisation la copie la distribution et la d compilation Aucune partie de ce produit ou document ne peut tre reproduite sous aucune forme par quelque moyen que ce soit sans l autorisation pr alable et crite de Sun et de ses bailleurs de licence s il y en a Le logiciel d tenu par des tiers et qui comprend la technologie relative aux polices de caract res est pro
126. nds of completing a hot plug installation or after restoring power to the system For more information about the power supply LEDs see a About the Status and Control Panel on page 2 If your system has only one power supply complete this task a How to Power On the System on page 6 144 Sun Fire 280R Server Service Manual January 2001 How to Remove the Fan Tray Assembly Before You Begin Complete these tasks m Read the section About the System Cables on page 126 a How to Power Off the System on page 5 a How to Position the System for Service on page 14 a How to Remove the System Cover on page 30 a How to Avoid Electrostatic Discharge on page 35 What to Do Disconnect the FC AL cable connector from J0102 on the FC AL backplane and drape it out of the way Push the cable down and out from under its clip on the fan tray assembly Be careful not to damage the cable Disconnect the SCSI cable from the removable media SCSI connector and drape it out of the way Push the ribbon cable down and out from under its clip on the fan tray assembly Be careful not to damage the cable Chapter 5 Removing and Replacing Miscellaneous Assemblies 145 3 Loosen the two captive Phillips screws securing the fan tray assembly to the chassis 4 Lift the fan tray assembly out of the chassis What Next To replace the fan tray assembly complete this task a How to Replace t
127. ner s Guide About Isolating Failures Using OpenBoot Diagnostics OpenBoot Diagnostics is a set of diagnostic self tests that reside in flash PROM on the main logic board OpenBoot Diagnostics verifies that system devices are working properly by testing internal registers and confirming the integrity of any subsystems OpenBoot Diagnostics can isolate errors in the main logic board and in any option card that has an on board self test OpenBoot Diagnostics can be run at the ok prompt only after power on or system reset To get to the ok prompt the OpenBoot PROM configuration variable auto boot must be set to false the default setting is true When you run OpenBoot Diagnostics you can select which tests you want to perform For instructions on how to run OpenBoot Diagnostics interactively see How to Isolate Failures Using OpenBoot Diagnostics on page 178 Sun Fire 280R Server Service Manual January 2001 About Diagnostic Levels Four different levels of diagnostic testing are available for power on self test POST and OpenBoot Diagnostics control The level of testing performed is based on the setting of the OpenBoot PROM configuration variable diag level as follows off Either no testing or initialization only min Fast minimum level of testing the default setting max Extensive and time consuming testing menus POST runs to completion and then brings up the following POST menu which you can use to run indivi
128. ng Gefahr von Verletzung und Anweisungen o Achtung Hohe Temperatur Nicht ber hren da Verletzungsgefahr durch hei e Oberfl che besteht Anweisungen befolgen um Stromschl ge und Achtung Gef hrliche Spannungen Verletzungen zu vermeiden Ein Setzt das System unter Wechselstrom Je nach Netzschaltertyp an Ihrem Ger t kann eines der folgenden Symbole benutzt werden Aus Unterbricht die Wechselstromzufuhr zum Ger t Wartezustand Stand by Position Der Ein Wartezustand Schalter steht auf Wartezustand nderungen an Sun Ger ten Nehmen Sie keine mechanischen oder elektrischen nderungen an den Ger ten vor Sun Microsystems bernimmt bei einem Sun Produkt das ge ndert wurde keine Verantwortung f r die Einhaltung beh rdlicher Vorschriften Aufstellung von Sun Ger ten Achtung Um den zuverl ssigen Betrieb Ihres AN Sun Ger ts zu gew hrleisten und es vor berhitzung zu sch tzen d rfen die Offnungen im Ger t nicht blockiert oder verdeckt werden Sun Produkte sollten niemals in der N he von Heizk rpern oder Heizluftklappen aufgestellt werden Schalldruckpegel nach DIN 45 635 Teil 1000 Achtung Der arbeitsplatzbezogene betr gt 70Db A oder weniger Einhaltung der SELV Richtlinien Die Sicherung der I O Verbindungen entspricht den Anforderungen der SELV Spezifikation Safety Agency Compliance Statements ix Anschluf des Netz
129. ng a replacement power supply for a system s only power supply power off the system See How to Power Off the System on page 5 Loosen the Phillips screw that secures the power supply retaining clip until you can push the clip up If your system has only one power supply you can skip to Step 4 If you are upgrading your system with an additional power supply remove the filler panel covering the power supply bay a With one hand push up the retaining clip until it clears the filler panel b Partially pry the top of the filler panel out of the bay using a flat blade screwdriver c Lift the filler panel out and away from the bay and set it aside d Keep the filler panel in case you need to remove the power supply later The filler panel maintains proper system cooling and prevents electromagnetic interference in the absence of a second power supply Caution Never insert your hand into the power supply bay while the system is running or while it is connected to AC power Doing so could result in serious personal injury 142 Sun Fire 280R Server Service Manual January 2001 10 Using your thumb push up the retaining clip until there is enough clearance to slide the power supply into its bay With your other hand align the new power supply with its bay Note If you are hot swapping a power supply wait until the system displays a console message confirming removal of the old power
130. ntrol RSC on page 173 a How to Monitor the System Using Sun Management Center Software on page 174 a How to Isolate Failed Components on page 175 How to Use Default NVRAM Parameters on page 175 How to Isolate Failures Using OpenBoot Diagnostics on page 176 How to Isolate Failures Using Power On Self Test POST on page 176 How to Isolate Failures Using OpenBoot Diagnostics on page 178 How to Set Up a tip Connection on page 180 How to Configure a Local Graphics Console on page 183 How to Set the Diagnostics Level on page 183 How to Diagnose Specific Problems on page 184 a How to Exercise the System on page 194 How to Check Whether SunVTS Software Is Installed on page 194 How to Exercise the System Using SunVTS Software on page 195 For background information about diagnostics and monitoring tools and features read the following section About Diagnostic Tools on page 157 or turn to a specific topic 155 a About Monitoring the System on page 160 About Monitoring the System Using Sun Remote System Control RSC on page 160 About Monitoring the System Using Sun Management Center Software on page 163 a About Isolating Failed Components on page 163 a About Isolating Failures Using Sun Remote System Control RSC on page 163 About Isolating Failures Using Power On Self Test POST on page 164 A
131. o ainoastaan laitevalmistajan suosittelemaan tyyppiin H vit k ytetty paristo valmistajan ohjeiden mukaisesti xvi Sun Fire 280R Server Service Manual January 2001 Contents Regulatory Compliance Statements iii Declaration of Conformity v Safety Agency Compliance Statements vii Preface xxi Preparing to Service the System 1 About the Status and Control Panel 2 How to Power Off the System 5 How to Power On the System 6 How to Power On the System With Full Diagnostics Enabled 9 How to Initiate a Reconfiguration Boot 12 Tools Required for Installation and Service 14 How to Position the System for Service 14 How to Slide the System Into the Rack 18 How to Remove the System From the Rack 21 How to Place the System Into the Rack 24 How to Remove the System Cover 30 How to Replace the System Cover 33 xvii How to Avoid Electrostatic Discharge 35 About Communicating With the System 37 How to Attach an Alphanumeric Terminal 38 How to Configure a Local Graphics Console 39 2 Servicing the Main Logic Board and Components 43 How to Remove a Memory Module 44 How to Installa Memory Module 46 How to Remove the RSC Card 50 How to Replace the RSC Card 54 How to Remove a PCI Card 58 How to Install a PCI Card 61 How to Remove a CPU Module 65 How to Install a CPU Module 69 How to Remove the ID SEEPROM Module 74 How to Replace the ID SEEPROM Module 77 How to Remove the Air Guide 79 How to Replace the Air Guide 81 How to Remove
132. ollowing items can be used as an antistatic surface m The bag used to wrap a Sun replacement part Chapter 1 Preparing to Service the System 35 m The shipping container used to package a Sun replacement part m Sun electrostatic discharge ESD mat Sun part number 250 1088 available through your Sun sales representatives a Disposable ESD mat shipped with replacement parts or options 3 Use an antistatic wrist strap Attach the appropriate end to the system chassis sheet metal and attach the other end of the strap to your wrist Refer to the instructions that come with the strap Note Make sure that the wrist strap is in direct contact with the metal on the chassis 4 Detach both ends of the strap after you have completed the installation or service procedure What Next To reassemble the system see a How to Replace the System Cover on page 33 36 Sun Fire 280R Server Service Manual January 2001 About Communicating With the System To install your system software or to diagnose problems you need some way to enter system commands and view system console output There are three ways to do this 1 Attach an alphanumeric ASCII character terminal to serial port A You can attach a simple terminal or modem line to serial port A The terminal can be capable of displaying and entering alphanumeric but not graphical data For instructions see How to Attach an Alphanumeric Terminal on page 38
133. ones contacto Las superficies est n calientes y i Precauci n Superficie caliente Evite el pueden causar da os personales si se tocan Safety Agency Compliance Statements xiii A Precauci n Voltaje peligroso presente Para reducir el riesgo de descarga y da os para la salud siga las instrucciones Encendido Aplica la alimentaci n de CA al sistema Seg n el tipo de interruptor de encendido que su equipo tenga es posible que se utilice uno de los siguientes s mbolos O D Apagado Elimina la alimentaci n de CA del sistema En espera El interruptor de Encendido En espera se ha colocado en la posici n de En espera Modificaciones en el equipo No realice modificaciones de tipo mec nico o el ctrico en el equipo Sun Microsystems no se hace responsable del cumplimiento de las normativas de seguridad en los equipos Sun modificados Ubicaci n de un producto Sun A A Precauci n Para asegurar la fiabilidad de funcionamiento de su producto Sun y para protegerlo de sobrecalentamien tos no deben obstruirse o taparse las rejillas del equipo Los productos Sun nunca deben situarse cerca de radiadores o de fuentes de calor Precauci n De acuerdo con la norma DIN 45 635 Parte 1000 se admite un nivel de presi n ac stica para puestos de trabajo m ximo de 70Db A xiv Sun Fire 280R Server Service Manual January 2001 Cumplimiento de la no
134. oso hacer funcionar los A productos Sun sin la tapa superior colocada El hecho de no tener en cuenta esta precauci n puede ocasionar da os personales o perjudicar el funcionamiento del equipo Aviso de cumplimiento con requisitos de l ser Los productos Sun que utilizan la tecnolog a de l ser cumplen con los requisitos de l ser de Clase 1 Class 1 Laser Product Luokan 1 Laserlaite Klasse 1 Laser Apparat Laser KLasse 1 CD ROM Precauci n El manejo de los controles los A ajustes o la ejecuci n de procedimientos distintos a los aqu especificados pueden exponer al usuario a radiaciones peligrosas GOST R Certification Mark aly Nordic Lithium Battery Cautions Norge ADVARSEL Litiumbatteri A Eksplosjonsfare Ved utskifting benyttes kun batteri som anbefalt av apparatfabrikanten Brukt batteri returneres apparatleverand ren Safety Agency Compliance Statements xv Sverige A VARNING Explosionsfara vid felaktigt batteribyte Anv nd samma batterityp eller en ekvivalent typ som rekommenderas av apparattillverkaren Kassera anv nt batteri enligt fabrikantens instruktion Danmark A Suomi A ADVARSEL Litiumbatteri Eksplosionsfare ved fejlagtig h ndtering Udskiftning m kun ske med batteri af samme fabrikat og type Lev r det brugte batteri tilbage til leverand ren VAROITUS Paristo voi r j ht jos se on virheellisesti asennettu Vaihda parist
135. out in the chassis back panel 5 Replace the three screws securing the main logic board to the chassis back panel 6 Connect the following internal cables to the main logic board The connectors are keyed to connect in only one way Note For information about cable connector locations see Main Logic Board Connectors on page 128 a Connect the main power cables at J3601 b Connect the power interlock switch cable at J3602 al Connect the CPU power sense cable at J3603 d Connect the UltraSCSI data cable at J5002 oO Connect the FC AL data cable at J2901 What Next If you are keeping the old host ID complete the following task a How to Replace the ID SEEPROM Module on page 77 To reassemble the system complete these tasks How to Replace the Air Guide on page 81 How to Install a CPU Module on page 69 How to Install a Memory Module on page 46 How to Replace the RSC Card on page 54 How to Install a PCI Card on page 61 How to Replace the System Cover on page 33 How to Place the System Into the Rack on page 24 When you are ready to restart the system be sure to run OpenBoot Diagnostics tests to verify that the system functions correctly with the parts you have just installed For additional information see a About OpenBoot Diagnostics Tests on page 166 If you changed the configuration of the system perform a reconfiguration boot so that you
136. plete this task a How to Install a DVD ROM or Tape Drive on page 111 How to Install a DVD ROM or Tape Drive Before You Begin Know the configuration guidelines for installing removable media devices For detailed information see your Sun Fire 280R Server Owner s Guide Complete these tasks a How to Power Off the System on page 5 a How to Position the System for Service on page 14 a How to Remove the System Cover on page 30 a How to Avoid Electrostatic Discharge on page 35 a How to Remove the Removable Media Assembly on page 104 What to Do 1 If necessary remove the plastic filler panel from the RMA plastic cover On the back side of the RMA cover push the filler panel retainer tabs inward to disengage the filler panel 2 If you are replacing a defective drive make sure that the jumper settings on the new drive match the settings on the old drive Chapter 3 Removing and Installing Storage Devices 111 112 3 Slide the DVD ROM or tape drive into its drive bay Align the two screw holes on each side of the drive with the corresponding holes in each side of the drive bay E Screws 4 Insert and tighten the four Phillips screws that secure the drive in its bay There are two screws on each side that secure the drive in the RMA What Next To reassemble the system complete these tasks m How to Replace the Removable Media Assembly on page 107 a How to Repl
137. pplied to the system unit or by setting the keyswitch to the Diagnostics position and pressing the Power button To set the diag switch to true and power cycle the system unit When the ok prompt is displayed type the following command Ok setenv diag switch true After a few seconds press the Power button on the system once The keyswitch must be set to the Power On Off position The system runs the POST diagnostics POST displays status and error messages in the system console Chapter 6 Diagnostics Monitoring and Troubleshooting 177 While POST is running you can observe its progress and any error indications in the system console You can view these results on an ASCII terminal on a graphics console or through a tip connection In addition you can view them on a remote system over either a telnet or modem connection Observing POST in Progress As POST runs it displays detailed diagnostic status messages in the system console If POST detects an error it displays an error message in the system console that indicates the failing part A sample error message is provided below Power On Self Test Failed Cause DIMM U0702 or System Board ok POST status and error conditions are indicated by the general fault LED on the system front panel The LED blinks slowly to indicate that POST is running It remains lit if POST detects a fault If POST detects an error condition that prevents the system from
138. r el elemento primario de desconexi n del equipo El equipo debe instalarse cerca del enchufe de forma que este ltimo pueda ser f cil y r pidamente accesible No conecte el cable de alimentaci n cuando se ha retirado la fuente de alimentaci n del chasis del sistema Bater a de litio una bater a de litio insertada en el reloj de tiempo real tipo SGS N m MK48T59Y MK48TXXB XX MK48T18 XXXPCZ M48T59W XXXPCZ o MK48T08 Las bater as no son elementos reemplazables por el propio cliente Pueden explotar si se manipulan de forma err nea No arroje las bater as al fuego No las abra o intente recargarlas Precauci n En las placas de CPU Sun hay Paquete de pilas server contienen una pila de plomo sellada Productos de energ a port til n TLC02V50 Existe riesgo de estallido si el paquete de pilas se maneja sin cuidado o se sustituye de manera indebida Las pilas s lo deben sustituirse por el mismo tipo de paquete de pilas de Sun Microsystems No las desmonte ni intente recargarlas fuera del sistema No arroje las pilas al fuego Des chelas siguiendo el m todo indicado por las disposiciones vigentes i Precauci n Las unidades Sun Fire 280R Tapa de la unidad del sistema Debe quitar la tapa del sistema cuando sea necesario a adir tarjetas memoria o dispositivos de almacenamiento internos Aseg rese de cerrar la tapa superior antes de volver a encender el equipo Precauci n Es peligr
139. r system is able to recognize any new parts For additional information see a How to Initiate a Reconfiguration Boot on page 12 Chapter 2 Servicing the Main Logic Board and Components 87 88 How to Set the Flash PROM Jumpers The system uses flash PROMs to permit the reprogramming of specific boot code blocks that are held in non volatile system memory and to permit remote reprogramming of that code by an authorized system administrator over a local area network For more information about programming the flash PROM see your Sun Fire 280R Server Owner s Guide Two jumpers J2103 and J2104 on the main logic board are for reprogramming specific code blocks and remote programming of the flash PROM The default shunt setting of J2103 is on pins 1 and 2 Placing a shunt on pins 2 and 3 enables reprogramming of the flash PROM Before You Begin Complete these tasks How to Power Off the System on page 5 How to Position the System for Service on page 14 How to Remove the System Cover on page 30 Li a a a How to Avoid Electrostatic Discharge on page 35 What to Do Locate the jumpers on the main logic board A main logic board jumper is identified by its jumper address labeled on the board with the letter J followed by four numbers Jxxxx Jumper pins are located immediately adjacent to the jumper address On the board pin 1 is marked with an asterisk Set the main logic board jumper
140. rcise the System Sun provides the Sun Validation Test Suite Sun VTS tool for exercising your server and its subsystems If your system does not seem to function correctly yet it still passes the firmware based diagnostics and boots its operating system then you can use SunVTS to run individual tests that verify the functionality of most hardware controllers and devices How to Check Whether SunVTS Software Is Installed Before You Begin SunVTS software is an optional package that may or may not have been loaded when your system software was installed To check whether SunVTS software is installed you must access your system from a remote machine logged in to the server connect an alphanumeric terminal or graphics console to the server or establish a tip connection to another Sun system For more information see a How to Attach an Alphanumeric Terminal on page 38 a How to Configure a Local Graphics Console on page 39 m How to Set Up a tip Connection on page 180 What to Do Type the following pkginfo 1 SUNWvts m If SunVTS software is loaded information about the package will be displayed m If SunVTS software is not loaded you will see an error message ERROR information for SUNWvts was not found Sun Fire 280R Server Service Manual January 2001 2 If necessary use the pkgadd utility to load the SUNWvts package onto your system from the Solaris Supplement CD Note that op
141. rdware AnswerBook This AnswerBook documentation is provided on the Solaris Supplement CD for the Solaris release you are running Refer also to luxadm 1M devfsadm 1M and format 1M man pages What Next Mount and synchronize any file systems associated with the drive Restart any applications accessing the drive If you need to remove a disk drive using the hot plug operation see a How to Remove a Disk Drive Using the Hot Plug Operation on page 97 Chapter 3 Removing and Installing Storage Devices 103 104 How to Remove the Removable Media Assembly Note The removable media assembly RMA can include a DVD ROM drive or 4 mm tape drive Before You Begin Complete these tasks How to Power Off the System on page 5 How to Position the System for Service on page 14 How to Remove the System Cover on page 30 How to Avoid Electrostatic Discharge on page 35 What to Do 1 Disconnect the I O power cable from the removable media power connector See the illustration in Step 3 for the location of the RMA in the system Sun Fire 280R Server Service Manual January 2001 2 Disconnect the removable media SCSI cable from the removable media SCSI connector I O power cable SCSI cable Chapter 3 Removing and Installing Storage Devices 105 3 Pull off the plastic cover from the front of the RMA Press down on the top of the plastic cover with your fingers until the tab on t
142. re or Software disk problem problem 162 Sun Fire 280R Server Service Manual January 2001 About Monitoring the System Using Sun Management Center Software Sun Management Center software is an open extensible system monitoring and management solution It uses Java software protocol and Simple Network Management Protocol SNMP to provide an integrated and comprehensive enterprise wide management of Sun products and their subsystems components and peripheral devices Sun Management Center lets you monitor boards tapes power supplies and disks as well as operating system parameters like load resource usage and disk space You can create alarm thresholds and be notified when these are exceeded The system must be up and running if you want to use Sun Management Center since this tool runs on top of the Solaris Operating Environment For instructions see How to Monitor the System Using Sun Management Center Software on page 174 For detailed information about the product see the Sun Management Center Software User s Guide About Isolating Failed Components The Sun Fire 280R server includes a collection of software and firmware tools that let you quickly determine what FRU needs to be replaced in a malfunctioning system About Isolating Failures Using Sun Remote System Control RSC You can use Sun Remote System Control RSC to find out whether any of the following system components are reporting problems or failu
143. red diagnostics level type ok setenv diag level value where value is off min max or menus as described in About Diagnostic Levels on page 165 Reset the system type ok reset all How to Diagnose Specific Problems This section provides help in diagnosing specific problems you may encounter Network Communications Failure Symptom The system is unable to communicate over the network Action Your system conforms to the Ethernet 10BASE T 100BASE TX standard which states that the Ethernet 10BASE T link integrity test function should always be enabled on both the host system and the Ethernet hub The system cannot communicate with a network if this function is not set identically for both the system and the network hub either enabled for both or disabled for both This problem applies only to 10BASE T network hubs where the Ethernet link integrity test is optional This is not a problem for 100BASE TX networks where the test is enabled by default Refer to the documentation provided with your Ethernet hub for more information about the link integrity test function Sun Fire 280R Server Service Manual January 2001 1 Use the test command to test the network device type ok test net 2 If you connect the system to a network and the network does not respond use the OpenBoot PROM command watch net all to display conditions for all network connections type ok watch net all For most PCI Et
144. res Internal disk drives Fan tray Power supplies CPU modules RSC also gives you access to output from power on self test POST and OpenBoot Diagnostics RSC displays an alert to users logged in to an RSC account on the server and can also send alert messages by email or pager Chapter 6 Diagnostics Monitoring and Troubleshooting 163 164 About Isolating Failures Using Power On Self Test POST The POST diagnostic code resides in the flash PROM on the main logic board If the OpenBoot PROM configuration variable diag switch is set to true the default setting is false POST runs whenever the system is powered on POST tests the following system components CPU modules a Memory modules m System switch application specific integrated circuits ASICs m Input output host bridge m System bus m Peripheral Component Interconnect PCI Bridge ASIC bus POST tests for shorts only By default POST displays detailed diagnostic and error messages on a local terminal if one is attached to the system s serial port A Redirecting the system console to RSC after RSC software has been installed enables remote viewing of POST messages either while POST is running or by viewing console logs after POST stops and disables use of a local console on serial port A For information about running POST see How to Isolate Failures Using Power On Self Test POST on page 176 For information about RSC see your Sun Fire 280R Server Ow
145. rfaces est lev e et leur contact peut provoquer des blessures corporelles Attention pr sence de tensions dangereuses Pour viter les risques d lectrocution et de danger pour la sant physique veuillez suivre les instructions gt Bb Bb MARCHE Vot re systeme est sous tension courant alternatif Un des symboles suivants sera peut tre utilis en fonction du type d interrupteur de votre syst me ARRET Votre syst me est hors tension courant alternatif VEILLEUSE L interrupteur Marche Veilleuse est en position Veilleuse Modification du mat riel Ne pas apporter de modification m canique ou lectrique au mat riel Sun Microsystems n est pas responsable de la conformit r glementaire d un produit Sun qui a t modifi Safety Agency Compliance Statements xi Positionnement d un produit Sun Attention pour assurer le bon A fonctionnement de votre produit Sun et pour l emp cher de surchauffer il convient de ne pas obstruer ni recouvrir les ouvertures pr vues dans l appareil Un produit Sun ne doit jamais tre plac proximit d un radiateur ou d une source de chaleur au poste de travail s l ve selon la norme DIN 45 635 section 1000 70 dB A ou moins Attention Le niveau de pression acoustique Conformit SELV S curit les raccordements E S sont conformes aux normes SELV Connexion du cordon d alimentation
146. rmativa SELV El estado de la seguridad de las conexiones de entrada salida cumple los requisitos de la normativa SELV Conexi n del cable de alimentaci n el ctrica A A Precauci n Los productos Sun est n dise ados para trabajar en una red el ctrica monof sica con toma de tierra Para reducir el riesgo de descarga el ctrica no conecte los productos Sun a otro tipo de sistema de alimentaci n el ctrica P ngase en contacto con el responsable de mantenimiento o con un electricista cualificado si no est seguro del sistema de alimentaci n el ctrica del que se dispone en su edificio Precauci n No todos los cables de alimentaci n el ctrica tienen la misma capacidad Los cables de tipo dom stico no est n provistos de protecciones contra sobrecargas y por tanto no son apropiados para su uso con computadores No utilice alargadores de tipo dom stico para conectar sus productos Sun Precauci n Con el producto Sun se proporciona un cable de alimentaci n con toma de tierra Para reducir el riesgo de descargas el ctricas con ctelo siempre a un enchufe con toma de tierra La siguiente advertencia se aplica solamente a equipos con un interruptor de encendido que tenga una posici n En espera Precauci n El interruptor de encendido de este producto funciona exclusivamente como un dispositivo de puesta en espera El enchufe de la fuente de alimentaci n est dise ado para se
147. rovide antistatic protection Caution Perform this procedure on a workbench Sun Microsystems does not support changing the main logic board while the system is installed in a rack Caution Do not attempt to install components on the main logic board while it is outside the chassis Doing so can damage the main logic board Be sure to complete these tasks before starting the procedure a How to Power Off the System on page 5 a How to Avoid Electrostatic Discharge on page 35 What to Do Note You should already have removed the system from the rack and placed it on a workbench with all the power cords disconnected Chapter 2 Servicing the Main Logic Board and Components 85 h Caution Handle the main logic board by its backing panel or the edges only 1 Remove the main logic board from its antistatic packaging and place it on an antistatic mat 2 Set the jumper settings on the replacement main logic board so that they match the jumper settings on the original main logic board See How to Set the Flash PROM Jumpers on page 88 3 Position the replacement main logic board in the chassis Align the notches on the sides of the board with the corresponding tabs on the chassis 86 Sun Fire 280R Server Service Manual January 2001 4 Slide the main logic board toward the back of the chassis Ensure that each connector on the main logic board slides through the corresponding cut
148. ry Module on page 46 Chapter 2 Servicing the Main Logic Board and Components 45 How to Install a Memory Module Memory modules for this system are next generation dual inline memory modules DIMMs Each DIMM group must contain four DIMMs of equal density for example four 128 Mbyte DIMMs installed in group 0 or four 128 Mbyte DIMMs installed in group 1 Supported DIMM configuration options are 128 256 512 and 1024 Mbytes See the Sun Fire 280R Server Owner s Guide for more information Configuration Rules The following memory configuration rules apply to your system m At least one memory group all four slots in either group 0 or group 1 must be filled for the system to boot a DIMMs must be added four at a time within the same group a DIMM capacities can differ from one group to the next for example you can install four 128 Mbyte DIMMs in group 0 and four 512 Mbyte DIMMs in group 1 46 Sun Fire 280R Server Service Manual January 2001 The following figure shows the location of the memory slots with group 0 highlighted System side Memory group O Eg r O O O a i ie Before You Begin
149. s J2103 and J2104 Using long nose pliers place a shunt over the appropriate pins according to the following table Sun Fire 280R Server Service Manual January 2001 Flash PROM A shunt on pins 1 and A shunt on pins 2 and The default shunt is Signal that is jumper 2 selects 3 selects on pins controlled J2103 Write protect Write enable 1 and 2 FLASH PROM PROG ENABLE J2104 Disable flash Enable flash 2 and 3 FLASH ENABLE Caution If you disable the flash PROM J2104 on pins 1 2 the system will not boot Keep J2104 on its default setting What Next To reassemble the system complete this task m How to Replace the System Cover on page 33 Chapter 2 Servicing the Main Logic Board and Components 89 90 Sun Fire 280R Server Service Manual January 2001 CHAPTER 3 Removing and Installing Storage Devices This chapter describes how to remove and install the system s storage and removable media devices For a list of part numbers for field replaceable units FRUs and optional equipment see Illustrated Parts Breakdown on page 217 The following tasks are covered in this chapter How to Remove a Disk Drive on page 92 How to Install a Disk Drive on page 94 How to Remove a Disk Drive Using the Hot Plug Operation on page 97 How to Install a Disk Drive Using the Hot Plug Operation on page 101 How to Remove the Removable Media Assembly on page 104 How to Replace
150. s empty by default Use the help command for more information on test args Chapter 6 Diagnostics Monitoring and Troubleshooting 167 The test all Command You can use the test all command to run all tests in the OpenBoot Diagnostics menu in sequence You can exclude specific tests using the except command enter help at the obdiag gt prompt for more information You can use a path as an argument or no path All devices in and under the path are tested Tests are sequentially executed in device tree order viewed with the show devs command The following example shows typical output from the OpenBoot Diagnostics test all command obdiag gt test all Hit the spacebar to interrupt testing Testing pci 8 700000 ebus 5 bbc 1 0 passed Testing pci 8 700000 ebus 5 passed Testing pci 8 700000 ebus 5 flashprom 0 0 passed Testing pci 8 700000 ebus 5 gpio 1 300600 passed Testing pci 8 700000 ebus 5 i2c 1 2e passed Testing pci 8 700000 ebus 5 i2c 1 30 passed Testing pci 8 700000 network 5 1 passed Testing pci 8 700000 ebus 5 parallel 1 300278 passed Testing pci 8 700000 ebus 5 pmc 1 300700 passed Testing pci 8 700000 ebus 5 rtc 1 300070 passed Testing pci 8 600000 qlc 4 passed Testing pci 8 700000 SCSi 6 pass
151. scharge on page 35 How to Remove the Air Guide on page 79 What to Do Locate the CPU module to be removed from the main logic board For information about the CPU module location see How to Install a CPU Module on page 69 Chapter 2 Servicing the Main Logic Board and Components 65 2 Remove the torque screwdriver mounted to the inside of the chassis 66 Sun Fire 280R Server Service Manual January 2001 3 Loosen the two captive torque screws on either side of the CPU module Alternately unscrew each side one full turn until the screws are loose enough to turn with your fingers 4 Continue loosening both screws with your fingers until you can lift the CPU module out of its bracket 5 Pull the CPU module up from the main logic board to disengage the module from its main logic board connector Place a finger under the lip on each side of the CPU module and gently lift the module up and away from the main logic board 6 Slide the CPU module out of the bracket Chapter 2 Servicing the Main Logic Board and Components 67 Caution Do not touch the electrical contacts on the CPU module or the main logic board They are very delicate and can be damaged easily 7 Place the module on an antistatic mat Note If you plan to restart the system with only one CPU module installed make sure the remaining CPU module is installed in CPU slot 0 The system will not boot without a CPU module in slot
152. ssembly on page 145 How to Replace the Fan Tray Assembly on page 147 How to Remove a System Door on page 149 How to Replace a System Door on page 152 How to Remove a Power Supply Before You Begin It is not necessary to power off the system if you are removing a redundant power supply For more information see About Power Supplies in your Sun Fire 280R Server Owner s Guide If your system has only one power supply complete this task a How to Power Off the System on page 5 139 What to Do Note If a power supply has failed and you do not have a replacement available leave the failed power supply installed or replace it with a filler panel 1 Identify the power supply that you want to remove 2 Unlock the system doors and swing them open Turn the keyswitch to the Power On Off position This unlocks the system front access doors 3 Loosen the Phillips screw that secures the power supply retaining clip until you can push the clip up 4 Using your thumb push up the retaining clip until it clears the power supply Hold up the retainer clip with your thumb as you slide out the power supply from its bay 5 With your other hand rotate the power supply handle so that it is perpendicular to the front face of the unit Power supply handle 6 Pull out the power supply in a smooth motion until the unit is free of the bay 140 Sun Fire 280R Server Service Manual Januar
153. stribution board J0505 To FC AL backplane J0103 and To RSC card J0402 Routed from under the fan tray assembly to the main logic board Routed from under the fan tray assembly to the main logic board Routed from under the fan tray assembly through the notch on the fan tray assembly to the FC AL backplane and the removable media power connector Routed flat under the tab on the side of the fan tray assembly Routed from the FC AL backplane to the removable media SCSI connector Routed under the notch on the fan tray assembly Routed from under the fan tray assembly to the main logic board Routed under the notch on the fan tray assembly Note See the illustrations in the following sections for the locations of the connectors described in this table Chapter 4 Removing and Replacing Backplanes and Cables 127 Main Logic Board Connectors J3603 CPU power sense Back panel connectors J3601 main power J5002 SCSI data J3602 power interlock J2901 FC AL data 128 Sun Fire 280R Server
154. supply See About Communicating With the System on page 37 Slide the new power supply into the power supply bay until the power supply connectors start to engage the connectors on the power distribution board Be sure your thumb keeps holding up the retainer clip out of the way as you slide the power supply into its bay When the front of the power supply has cleared the retainer clip and is in the bay release the clip Push on the front of the power supply firmly to engage the connectors with the power distribution board Caution If you are hot plugging a redundant supply take care to avoid jarring the system as some movements could adversely affect the system while it is running Lower the power supply retaining clip Chapter 5 Removing and Replacing Miscellaneous Assemblies 143 11 Tighten the Phillips screw on the power supply retaining clip Power supply handle Note As you tighten the screw the lower end of the retaining clip presses on the front of the power supply Fully tighten the Phillips screw to ensure that the power supply is properly seated in its bay 12 Close and lock the system front doors Turn the keyswitch to the Locked position to lock the doors What Next Verify correct operation of the power supply by checking the fault and LED indicators on the power supply You should hear the power supply fan start spinning and two green LEDs should light within three seco
155. t g par un copyright et licenci par des fournisseurs de Sun Des parties de ce produit pourront tre d riv es des syst mes Berkeley BSD licenci s par l Universit de Californie UNIX est une marque d pos e aux Etats Unis et dans d autres pays et licenci e exclusivement par X Open Company Ltd Sun Sun Microsystems le logo Sun AnswerBook2 docs sun com Sun Enterprise Sun Fire OpenBoot Java et Solaris sont des marques de fabrique ou des marques d pos es ou marques de service de Sun Microsystems Inc aux Etats Unis et dans d autres pays Toutes les marques SPARC sont utilis es sous licence et sont des marques de fabrique ou des marques d pos es de SPARC International Inc aux Etats Unis et dans d autres pays Les produits portant les marques SPARC sont bas s sur une architecture d velopp e par Sun Microsystems Inc L interface d utilisation graphique OPEN LOOK et Sun a t d velopp e par Sun Microsystems Inc pour ses utilisateurs et licenci s Sun reconna t les efforts de pionniers de Xerox pour la recherche et le d veloppement du concept des interfaces d utilisation visuelle ou graphique pour l industrie de l informatique Sun d tient une licence non exclusive de Xerox sur l interface d utilisation graphique Xerox cette licence couvrant galement les licenci s de Sun qui mettent en place l interface d utilisation graphique OPEN LOOK et qui en outre se conforment aux licences crites de Sun LA DOCUMEN
156. t SUNWvts is the default directory for installing SunVTS software What Next For more information refer to the appropriate Solaris documentation as well as the pkgadd reference manual man page How to Exercise the System Using SunVTS Software What to Do You can run SunVTS locally or remotely The following procedure assumes you will test your Sun Fire 280R server by running a SunVTS session from a remote machine using the SunVTS graphical interface For information about SunVTS interfaces and options see the SunVTS User s Guide You will need root access to run SunVTS tests 1 Use the xhost command to give the remote server access to your system On the machine from which you will be running the SunVTS graphical interface type usr openwin bin xhost remote_hostname Substitute the name of the Sun Fire 280R server for remote_hostname 2 Log in to the remote machine as superuser root 3 Check whether SunVTS software is loaded on your system SunVTS software is an optional package that may or may not have been loaded when your system software was installed For more information see How to Check Whether SunVTS Software Is Installed on page 194 Chapter 6 Diagnostics Monitoring and Troubleshooting 195 196 4 Type the following cd opt SUNWvts bin sunvts display local_hostname 0 Substitute the name of the workstation you are using for local_hostname Note that opt SUNWvts
157. t aside The system cover hinges on two cutouts in the enclosure back panel Lift the system cover away from the back of the enclosure What Next You are now ready to install remove or replace components inside the system chassis To reassemble the system see a How to Replace the System Cover on page 33 32 Sun Fire 280R Server Service Manual January 2001 How to Replace the System Cover Before You Begin Caution To ensure adequate cooling and airflow the system must run at all times with the cover closed Do not operate the system while the system cover is removed What to Do Insert the system cover into the recessed hinge cutouts on the back panel Grasp the system cover by its sides and lower the cover down and toward the front of the enclosure The system cover hinges on two recessed cutouts on the back panel of the enclosure Chapter 1 Preparing to Service the System 33 2 Using a No 2 Phillips screwdriver tighten the captive screws securing the panel to the enclosure 3 Lock the system cover Using the front door key turn the key clockwise to engage the system cover lock What Next To restart the system see m How to Slide the System Into the Rack on page 18 a How to Power On the System on page 6 If you reconfigured the system complete the following procedure a How to Initiate a Reconfiguration Boot on page 12 34 Sun Fire 280R Server Service
158. t their stabilizing feet to the floor Level and secure the cabinet to provide a safe working environment See Tools Required for Installation and Service on page 14 for tools required for this procedure Extend the server from the rack and then position one person on each side of the system facing the system glides When you are both in position verify that your helper understands what to do with the system after you release the server and remove it Also agree on a route to follow and visually inspect it for potential safety hazards for example cables on the floor other people working in the vicinity and so on Sun Fire 280R Server Service Manual January 2001 4 Locate the flat spring catch shown in the following figure Each person should visually locate one of the two flat spring catches that release the system from the rack glide One catch is attached to each inner glide as shown in the following figure y ooooooooooo0o0000 e20000000 Bhoooos0000000 5 Prepare to remove the system Each person should place one hand on the flat spring catch and their other hand beneath the chassis palm up ready to support the weight of the chassis Chapter 1 Preparing to Service the System 23 Caution The chassis is heavy Two persons are required to remove the system from the rack enclosure in the following steps Simultaneously press in on both fl
159. t to press so hard on the RSC card that you loosen the FC AL cable s connection to the main logic board h Caution The Fibre Channel Arbitrated Loop FC AL cable is connected to the FC AL connector c Push the card into the connectors on the main logic board Apply even pressure along the edge of the card 3 Secure the RSC card faceplate to the back panel with the Phillips screw 56 Sun Fire 280R Server Service Manual January 2001 4 Connect the I2C cable to the RSC card s internal connector Modem x jack connector 12C connector a Align the release clip on the C cable connector with the tab on the top of the RSC card s internal connector b Slide the I2C cable connector into the RSC card connector until it catches 5 Connect the Ethernet and or modem cable to the faceplate of the RSC card 6 Reconnect the AC power cord s to the back of the system What Next To reassemble the system complete this task a How to Replace the System Cover on page 33 Chapter 2 Servicing the Main Logic Board and Components 57 58 How to Remove a PCI Card Before You Begin Complete these tasks How to Power Off the System on page 5 How to Position the System for Service on page 14 How to Remove the System Cover on page 30 How to Avoid Electrostatic Discharge on page 35 What to Do 1 Disconnect any external cable s attached to the faceplate of the PCI card 2 Dis
160. the Fan Tray Assembly on page 147 How to Install a Power Supply on page 142 How to Replace the System Cover on page 33 How to Place the System Into the Rack on page 24 126 About the System Cables This section provides an overview of cable connector locations and cable routing Procedures for removing and replacing cables not covered in this chapter are included within the removal and replacement process of the assemblies with which these cables are associated In addition this section provides illustrations depicting connector locations on the system boards Sun Fire 280R Server Service Manual January 2001 Cable Connectors and Routing Cable Name Connections Routing and Management CPU power sense cable Main power cable 1 0 power cable FC AL data cable Removable media SCSI cable Keyswitch Power button LED cable Power interlock switch cable FC cable From Power distribution board J0205 To Main logic board J3603 From Power distribution board J0201 To Main logic board J3601 From Power distribution board J0210 To FC AL backplane J0101 and To Removable media I O power connector From Main logic board J2901 To FC AL backplane J0102 From Main logic board J5002 To Removable media SCSI connector From Power distribution board J0500 To Front of chassis From Power distribution board J0209 To Main logic board J3602 From Power di
161. the Main Logic Board 82 How to Replace the Main Logic Board 85 How to Set the Flash PROM Jumpers 88 3 Removing and Installing Storage Devices 91 How to Remove a Disk Drive 92 How to Install a Disk Drive 94 How to Remove a Disk Drive Using the Hot Plug Operation 97 How to Install a Disk Drive Using the Hot Plug Operation 101 How to Remove the Removable Media Assembly 104 How to Replace the Removable Media Assembly 107 xviii Sun Fire 280R Server Service Manual January 2001 How to Remove a DVD ROM or Tape Drive 110 How to Install a DVD ROM or Tape Drive 111 Removing and Replacing Backplanes and Cables 113 How to Remove the FC AL Backplane 113 How to Replace the FC AL Backplane 116 How to Remove the Power Distribution Board 118 How to Replace the Power Distribution Board 122 About the System Cables 126 How to Connect the System Cables 130 How to Remove the FC AL Cable 131 How to Replace the FC AL Cable 133 How to Remove the PC Cable 135 How to Replace the IC Cable 137 Removing and Replacing Miscellaneous Assemblies 139 How to Remove a Power Supply 139 How to Install a Power Supply 142 How to Remove the Fan Tray Assembly 145 How to Replace the Fan Tray Assembly 147 How to Remove a System Door 149 How to Replace a System Door 152 Diagnostics Monitoring and Troubleshooting 155 About Communicating With the System 156 About Diagnostic Tools 157 About Using Diagnostic Tools to Monitor Diagnose and Exercise the System
162. the registers in the boot bus controller and then verifies that at least one processor has boot bus access ebus Accesses the Ebus through the RIO port and then tests DMA controller functionality flashprom Performs a checksum and read write test on the flash PROM containing the main logic board boot code gpio Tests the registers of the general purpose input output subsystem i2c 1 2e Tests SEEPROM devices i2c 1 30 Tests SEEPROM devices and IC port expanders Also performs various read and write tests on the I2C temperature controller devices network Tests the registers of the RIO Ethernet controller parallel Tests the parallel port using both supported parallel port modes ECPP and extended parallel mode pme Tests the registers of the power management controller rsc control rte SUNW qlc scsi serial usb Calls RSC POST and verifies loopback functionality through the RSC console Tests the registers of the realtime clock then ensures that interrupts are firing correctly Tests the registers of the Fibre Channel Arbitrated Loop FC AL subsystem Tests the SCSI disk controller registers and verifies DMA functionality Tests the ttya and ttyb serial lines and then performs an internal loopback test on each Tests the registers on each RIO Universal Serial Bus Note Use of the OpenBoot PROM configuration variable test args can affect the behavior of OpenBoot Diagnostics The test args variable i
163. to a grounded power outlet The following caution applies only to devices with a Standby power switch A viii Caution The power switch of this product functions as a standby type device only The power cord serves as the primary disconnect device for the system Be sure to plug the power cord into a grounded power outlet that is nearby the system and is readily accessible Do not connect the power cord when the power supply has been removed from the system chassis Sun Fire 280R Server Service Manual January 2001 Lithium Battery A Caution On Sun CPU boards there is a lithium battery molded into the real time clock SGS No MK48T59Y MK48TXXB XX MK48T18 XXXPCZ M48T59W XXXPCZ or MK48T08 Batteries are not customer replaceable parts They may explode if mishandled Do not dispose of the battery in fire Do not disassemble it or attempt to recharge it Battery Pack A Caution There is a sealed lead acid battery in Sun Fire 280R servers Portable Energy Products No TLC02V50 There is danger of explosion if the battery pack is mishandled or incorrectly replaced Replace only with the same type of Sun Microsystems battery pack Do not disassemble it or attempt to recharge it outside the system Do not dispose of the battery in fire Dispose of the battery properly in accordance with local regulations System Unit Cover A Caution Do not operate Sun products without the top cover
164. utdown of the server Caution Before turning off system power halt the operating system as described below Failure to halt the operating system properly can result in loss of disk drive data and will sever network connections What to Do Notify users that the system will be powered down Back up the system files and data if necessary Halt the operating system using the appropriate commands Refer to the Solaris Handbook for Sun Peripherals that corresponds to your operating system Wait for the system halt messages and the ok prompt Note If the system hangs hold the Power button down for four seconds while the keyswitch is in either the Power On Off or the Diagnostics position or turn the keyswitch to the Off position This will cause an immediate hardware power off and you will risk the loss of disk drive data and will sever network connections For information about these keyswitch positions see Keyswitch Settings on page 3 Chapter 1 Preparing to Service the System 5 5 Turn the keyswitch on the front panel of the system to the Off position See Keyswitch Settings on page 3 for information about each keyswitch setting Off position How to Power On the System Before You Begin If an ASCII terminal or local graphics console is not already connected to the system you need to install one before performing the startup procedure For information see a How to Atta
165. w sun com servers rsc html Follow the instructions in the Sun Remote System Control RSC User s Guide to configure the software on the server For information about redirecting the system console to RSC see your Sun Remote System Control RSC User s Guide How to Start the Sun Remote System Control RSC Graphical User Interface If you are using a client running the Solaris Operating Environment start the RSC graphical user interface GUI by entering this command at the UNIX prompt opt rsc bin rsc If you are using a client running the Windows 95 Windows 98 or Windows NT operating environment follow these steps to start the RSC GUI Click on the Start menu Select Programs in the Start menu Select the Sun Remote System Control program group Click on Remote System Control If you have created a shortcut to Remote System Control you can also double click on the Remote System Control icon on your desktop When the login screen appears it prompts you to enter an RSC device name or Internet address your RSC username and your password Chapter 6 Diagnostics Monitoring and Troubleshooting 173 174 Note It is important that you enter the name or Internet address of the RSC device not the name or Internet address of the server To monitor or control more than one server start a separate GUI session for each How to Start a Sun Remote System Control RSC Command Line Interface Sessio
166. y 2001 gt gt Caution When removing a hot pluggable power supply do not disengage and reengage the supply in rapid succession Caution Never insert your hand into the power supply bay while the system is running or while it is connected to AC power Doing so could result in serious personal injury If you have removed a redundant power supply and are not replacing it immediately install a power supply filler panel The filler panel maintains proper system cooling and prevents electromagnetic interference Align the filler panel over the empty bay and push it into place Note If a filler panel is unavailable keep the old power supply installed in your system until a new power supply is available Lower the power supply retaining clip Tighten the Phillips screw on the power supply retaining clip What Next To install a power supply complete this task a How to Install a Power Supply on page 142 Chapter 5 Removing and Replacing Miscellaneous Assemblies 141 A How to Install a Power Supply Before You Begin If you are installing a redundant power supply it is not necessary to power off the system For more information see About Power Supplies in your Sun Fire 280R Server Owner s Guide What to Do Unlock the system doors and swing them open Turn the keyswitch to the Power On Off position This unlocks the system front access doors If you are installi
167. y 2001 What Next To reassemble the system complete this task m How to Replace the System Cover on page 33 How to Remove a System Door Before You Begin Complete these tasks a How to Power Off the System on page 5 a How to Position the System for Service on page 14 What to Do Unlock the system doors and swing them open Turn the keyswitch to the Power On Off position This unlocks the system front access doors Remove the decorative panel from the flange on the chassis faceplate a Remove the washers from the screws securing the decorative panel to the flange on the front of the chassis The washers are on the captive screws that attach the chassis to the rack rails Use a Phillips No 2 screwdriver Chapter 5 Removing and Replacing Miscellaneous Assemblies 149 b Pull the decorative panel off the chassis flange Decorative panel Chassis flange Washer 150 Sun Fire 280R Server Service Manual January 2001 3 Unscrew the hinge from the chassis flange and remove the system door Use a Phillips No 2 screwdriver Chassis flange What Next To replace a door complete this task a How to Replace a System Door on page 152 Chapter 5 Removing and Replacing Miscellaneous Assemblies 151 How to Replace a System Door What to Do 1 Position the door hinge on the chassis flange The hinge goes on the front of the chassis flange 2 Replace the two hin
168. ymptom A disk drive fails to boot or is not responding to commands Action To check whether the main logic board FC AL controller is defective first test the drive response to the probe scsi command and then run OpenBoot Diagnostics Chapter 6 Diagnostics Monitoring and Troubleshooting 189 190 1 At the ok prompt type ok probe scsi If a message is displayed for each installed disk the system FC AL controllers have successfully probed the devices This indicates that the main logic board is working correctly Use the test command to get more information type ok test SUNW qlc Take one of the following actions depending on what the probe scsi command reports a If one drive does not respond to the FC AL controller probe but the others do replace the unresponsive drive b If only one internal disk drive is configured with the system and the probe scsi test fails to show the device in the message replace the drive If the problem is still evident after replacing the drive replace the main logic board If replacing both the disk drive and the main logic board does not correct the problem replace the associated FC AL data cable and FC AL backplane DVD or SCSI Drive Failure Symptom A DVD drive or externally connected SCSI drive read error or parity error is reported by the operating system or a software application Action 1 Run the test command type ok test scsi
169. ystem be sure to run OpenBoot Diagnostics tests to verify that the system functions correctly with the new part you have just installed For additional information see a About OpenBoot Diagnostics Tests on page 166 If you changed the configuration of the system perform a reconfiguration boot so that your system is able to recognize any new parts For additional information see a How to Initiate a Reconfiguration Boot on page 12 How to Remove the Air Guide Before You Begin Complete these tasks How to Power Off the System on page 5 How to Position the System for Service on page 14 How to Remove the System Cover on page 30 How to Avoid Electrostatic Discharge on page 35 What to Do Locate the air guide The air guide is the plastic enclosure that fits over the CPU module s and directs air from the center fan over the CPU module s Chapter 2 Servicing the Main Logic Board and Components 79 2 Pinch the two tabs on the center divider of the air guide This releases the air guide from the CPU module cage 3 Lift the air guide up from the CPU module cage and remove it from the system What Next To replace the air guide complete this task a How to Replace the Air Guide on page 81 80 Sun Fire 280R Server Service Manual January 2001 How to Replace the Air Guide Before You Begin Complete this task a How to Avoid Electrostatic Discharge on page 35

Sun Fire 280R Server Service Manual

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