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        AARP Report - Pride Mobility Products
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1.       Product    REPORT    Lb ast year it finally hit FL ECTR   C  me    says Diana Lord  SCOOTE RS    a 50 year old with a disabling condition           If I didn   t do something     I  might never visit an art gallery  again     That   s when she bought    an electric scooter           AARP                Introduction    Almost any day of the week  you can find Diana Lord  zipping along the paths and  sidewalks of suburban  Washington  DC  riding her  electric scooter  It gets her  around the house  but it also  gets her out of the house  She  goes to church  the grocery  store  the community center   and the museums and art  galleries in Washington  DC   via subway  on her scooter   For users  like Diana  a  scooter isn   t just transporta   tion  it   s independence   Diana   s in her early 50s  and  has a disabling condition  called neuromyopathy  This  condition weakens both her  nervous and muscle systems  and prevents her from taking  even a few steps     Last year  it finally hit me     says Diana      If I didn   t do something  I  might never visit an art  gallery again     That   s when  she started shopping for a  scooter  Diana began by  reading scooter advertise   ments and writing away for  more information  Next she  test drove a scooter     I was  like a teenage boy with his    first motorcycle     Diana says     She settled on an indootr   outdoor scooter for  2 445  and has been a satisfied user  for more than a year  Diana  still drives a car  sporting a
2.   Adjustments Comfort Disassembly    We don   t have enough space to  discuss each measurement   Therefore  we    Il limit ourselves to  the most important items     Obstacle Course     In some  ways  driving a scooter is more  difficult than driving a car  For  example  there aren   t any marked  scooter lanes in a shopping mall   Even if there were  mall walkers  can appear out of nowhere  forcing  you to go around them or brake    In its obstacle course  ITD sought  to gauge each scooter   s ability to  go around roadblocks  Researchers  placed plastic pylons  the kind of  cones used with road construction   on a seven foot by 38 foot path      Testers drove from one end to the  other  scooting around each pylon   Without stopping  they turned  around and retraced their steps   Researchers noted any errors and  recorded completion times     Riding  Assembly        Amigo Mobility  Booster Electric  Bruno   Electric Mobility  Fortress Scientific  Genus Medical  Invacare   Leisure Lift  Mobility Manufacturing  Ortho Kinetics  Pillar Technology       Pride Health Care    Ranger _       Shoprider  Suntec    Key     Below Average    Average    Above Average  AARP Product Report    The most important finding  from this trial is that no matter  which scooter you buy  you  must exercise great care in  crowded places  In two out of  three trials  testers either struck  a pylon or went out of bounds  at least once per try  Testers  driving the Pillar Blazer   Electric Mobility Rascal
3.   Pride  Sundancer  and Booster Town  and Country Sport did better   making fewer than one error  per try  Drivers with the  Amigo Deluxe  Leisure Lift  Pace Saver III  Suntec MIDI   and Ortho Kinetics    4635  scooters averaged one and one  half or more errors per try     Turning   Next  let   s look at  turning ability  ITD conducted  two trials to measure this  ability  In the first trial   see  figure 2  page 7   testers drove  each scooter into a five foot by  five foot room  about the size  of a small bathroom or an  elevator   The driver then  backed up  turned the vehicle  around  and drove out  trying  not to hit anything  researchers  recorded bumping into walls  or door ways as an error   In  the second test  drivers passed  through a narrow hallway and  made a right hand  90   turn  through a 36 inch doorway  a  standard width for many    Scooter Evaluation    AARP contracted with the ProMatura Group of the Institute  for Technology Development  ITD  to evaluate 15 indoor   outdoor scooters and review user feedback  ITD completed    the following tasks         user trials with 25 older  first time user  female testers  driving each scooter through an obstacle course  turnarounds   turns  straightaways  ramps  a grassy area  and other test    runs       Eight separate performance measures including climbing  ramps  curbs  measuring stopping distances  and hill climbs     A review of federal scooter injury files      An analysis of 500 user letters and the tabulatio
4.   and  prescribed by a physician   Medicare may reimburse you  for part of the cost  It will  take some paperwork  how   ever  Some private health  insurance plans also cover  scooters     Why a Scooter      A scooter   s not your only  choice in motorized mobility  aids  but it has some distinct  advantages  Chief among  these is cost  New scooters  range from  1 800 to  5 000   Electric wheel chairs  on the  other hand  are usually  custom fitted and start at  around  4 000  but can go as  high as  15 000 to  25 000   Scooters are also more  versatile  They   re used both  indoors and out  depending  upon the model  While you  can use an electric wheel   chair on sidewalks and  streets  they   re generally not  considered an outdoor ve   hicle     Types of  Scooters    To select the right vehicle for  you  you must decide which  scooter meets your driving  needs  There are three types  of scooters    Indoor  Outdoor  and Indoor   Outdoor    Indoor scooters are smaller   three wheeled vehicles   Manufacturers designed them  to work best indoors or on  paved  level ground  It   s a  smaller and lighter scooter   generally less than 130  pounds  and its tires won   t  mark your floors  This is a  front wheel drive vehicle  where the front wheel pulls  the scooter forward  Because  it   s a smaller  lighter vehicle   indoor scooters turn the tight  corners in your home  door   ways  for example  without  running into walls  They also  travel shorter distances on an  electric ch
5.   scooter carrier  In reality   however  it   s the scooter that  gives her the legs she    by Lee Norrgard     Copyright 1995  AARP    needs to go where she wants  to go    Diana   s decision to buy a  scooter is like those of more  and more adults  Last year   approximately 30 40 000  consumers purchased new  scooters  Many scooter  owners  according to an  AARP questionnaire sent to  500 member users  appear to  be older  The average age  was 69 years but there are  also 40 year olds and 90  year  olds driving scooters   Half the scooter owners  questioned in the AARP  tabulation purchased their  vehicles within the last two  years and paid an average of   2 400  Over 60 percent  drive their scooter every day   and 58 percent use it both  indoors and out  Almost all  users  93 percent  expressed  satisfaction with their ve   hicles    Buyers can find plenty of  new and used vehicles to  choose from  There are at  least twenty different manu   facturers of scooters  many  with different models  With  all these choices  how do you  make a decision    Product Report   This book   let provides information to  help you decide if an electric  scooter might meet your  needs  Up to now  very little  comparative information was  widely available  This prod   uct report seeks to fill an  information gap with brand     name information  user com   ments  and suggestions  We can   t  guarantee you ll be problem free   but we   ll help you make a more  informed choice  We wrote this  g
6.  least  The comfort extremes  seemed to be focused on the  seat  The rigid back on the  Fortress   seat pinched testers  as they bounced back and  forth  and the padding was  thin  The Pride and Pillar  seats were well padded  and  seemed to wrap around and  almost encase the driver  The  seat in effect  became a  suspension system  The  message to buyers is    1 Test drive the scooter on  different surfaces before       The new manufacturer of the Fortress says the seat has since been improved     Winter 1995    buying  and   2 Make sure the seat is  comfortable for you     Smooth Starts and Stops    Jerky starts and stops also  jostle drivers  To evaluate any  patterns of shaky starts and  stops with scooters  ITD   s  researchers watched testers as  they accelerated and braked   With each motion  they tried  to answer two questions  Was  it smooth and even  Were  there any jerky body move   ments    Overall  while driving the  scooters forward  89 percent  of starts and 65 percent of the  stops were rated as smooth  and even  Going backwards   91 percent of the starts and 76  percent of the stops were rated  smooth and even  Setting the  speed control at medium  the  starts and stops were  smoother than with the fast  setting  The vehicles with the  smoothest stops and starts   according to the researchers   were the Pride  Shoprider  and  Leisure Lift scooters  On the  other side  researchers noted  that the Suntec scooter had  many uneven starts and stops   Testers compl
7.  motor and chassis   The  ability to break down the  scooter into smaller pieces  permits users to transport it in  their car without buying  special carriers    ITD asked testers to assemble  and disassemble the scooters  and to lift the heaviest disas   sembled piece  Researchers  demonstrated each step  and  asked testers to copy the  procedure  In general  the  testers completed most of  these tasks  They didn   t find  them to be difficult  but it  wasn   t easy either    First they removed the  scooters    seats  one of the  bulkier components  On  average  half the testers  dismounted the seats  Testers  found the Suntec and Amigo  seats easiest to remove  17 of  the 25 dismounted the Suntec  seat and 16  the Amigo   The  most difficult to disassemble  was the Shoprider  only one  of 25 testers dismounted this  seat     By comparison  readjusting  the tiller for transport    was  effortless  Testers success   fully flattened the tillers  against the chassis in 98  percent of their attempts   Almost three fourths of the  testers rated the task as easy   To successfully transport the  disassembled pieces in your  car  you must also be able to  lift them into the    trunk  about three feet off the  ground  and the scooter  pieces must fit in the trunk   The weight of the heaviest  scooter pieces ranged from 24  pounds for the Shoprider to  85 pounds for the Amigo  See  Table 1 for details   However   weight alone isn   t the only  criteria for easy lifting    Only eight t
8. 0  255 0285    Ortho Kinetics   PO Box 1647  Waukesha  WI 53187   800  558 7786    Pillar Technology Inc   417 Main ST  Neodesha  KS 65020   316  325 2629    Pride Health Care Inc   71 South Main Street  Pittston  PA 18640   800  457 5348    Ranger All Season  Corporation   PO Box 132  George  IA 51237   800  225 3811    Shoprider   13880 Mayfield Place  Richmond  British Columbia  Canada V6V 2E4    604  273 5173    Suntec Systems   5001 Joerns Drive  Stevens Point  WI 54481   800  643 4515       14    AARP  EE    American Association of Retired Persons  601 E Street  NW    Washington  DC 20049    Other Product reports in this series are   Canes D14916  Life Insurance for Older Adults D14139  Manufactured Housing D15599  Personal Emergency Response Systems D12905  Pre Paying Your Funeral D13188  Walkers D14390  Wheelchairs D14049    They can be ordered by writing on a postcard to AARP Fulfillment   601 E Street  NW Washington  DC 20049    Be sure to include the stock number   Allow six to eight week for delivery     Product Report  Electric Scooters was produced by the American Association of Retired Persons  as an educational service to members and other older persons     D15979 1  1195     
9. aces    Can I get into my bath room on a  scooter    Can I back the vehicle down  narrow hallways    Can I park at a restaurant table and  be comfortable eating dinner   seated on a scooter    All of these are questions about  handling or how easily can you  maneuver a scooter in tight spaces   To try to gauge each scooter   s  handling ability  ITD conducted six  separate trials with testers  These  were    e Negotiating an obstacle    course    e    Turning around in a small  room   e Turning  90    through a  typical doorway    e Stopping at a precise point    e Driving forward and backing  down a narrow path  at  various speeds   e Pulling up to a table     Researchers clocked completion  times  recorded any errors  bump   ing into a wall for example   and  asked testers to rate each scooter   s  ease of carrying out the task  ITD  combined the various measure   ments to provide the rating under  Handling for each scooter    In reading through the findings or  the ratings  don   t consider that  assessment to necessarily be the  final word  First  although ITD  conducted the trials with the rigor  of scientific experiments  they base  their findings on a small sample of  users and scooters  Second  there  are personal trade offs to consider  with each rating  Readers must  always keep their own needs and  wishes in mind  otherwise  you  won   t find the scooter that   s right  for you     Table 2    Handling    Ability    Measures Trials    Saftey Performance Features and
10. ained of being  jostled back and forth both  starting and stopping with this  vehicle    Make sure you ask the same  two questions with any  scooter you   re interested in   Are the starts and stops  smooth and even  And  am I  jerked back and forth with this  scooter              Assembly  Dissassembly    Is it easy to take a scooter  apart for transport    Can I lift each of the disas   sembled pieces    How difficult is it to put it  back together    If the battery dies  can I  push the scooter   All these questions relate to  transporting the scooter  To  investigate the ease of assem   bly  disassembly  and trans   port  ITD conducted six  trials  Without using any  tools  testers     Removed and replaced the  scooter seat    Adjusted the tiller  for  transport     Disconnected and at   tached battery connectors    Lifted the heaviest piece  of the disassembled vehicle    Released the brake lock    Pushed the scooter   Testers and researchers rated  each trial for ease of comple   tion  We combined their  ratings here  Researchers  recorded the number of  testers successfully lifting the  heaviest disassembled pieces   Finally  researchers recorded  the number of testers who  released the brake lock and  pushed the scooters     Taking it Apart and  Putting it Together   each  of the indoor out door scoot   ers disassembles    into three to six pieces  These  pieces could include the seat   tiller  batteries and connec   tions  chassis  and body  shroud  a cover over the 
11. arge at slower  speeds  and cost less  You  will pay between  2 000 and   3 500 for a new  indoor  scooter     Outdoor scooters  by  contrast  weigh as much as  100 pounds more than their  indoor cousins  They are  rear wheel drive vehicles   where the rear wheels push  you forward  Almost all   outdoor scooters have four  wheels and sit higher off the  ground  higher ground  clearance   With their larger  size  higher    ground clearance  and a more  powerful motor  out door  scooters climb hills  go up  curbs  and travel over open  ground  They   re faster  travel  farther on a battery charge   and go in all kinds of weather   If you want to travel longer  distances outdoors  this is  your scooter  Outdoor scoot   ers also cost more   2  500 to   5 000     However  manufacturers  didn   t design them for indoor  driving  Outdoor scooters  can   t make sharp turns  through narrow doorways  As  a result  you   ll bump into  walls driving indoors  Also   an out door scooter   s tires  may mark up your floors     Indoor outdoor vehicles are  a mixture of the best features  of both indoor and outdoor  scooters  Most are three   wheeled vehicles with rear   wheel drive and soft tires  A  fully assembled indoor out   door unit weighs between 80  and 150 pounds  Unlike  outdoor vehicles  an indoor   outdoor scooter can be readily  disassembled for transport in  your car   s trunk    You can drive an indoor   outdoor scooter in your home   They   re harder to maneuver  indoors than 
12. d comple   tion times  measured dis   tances  and turning radiuses   and observed ramp climbs     Time and Distance With a  Charge   Before you set off  on an all day trip through  Disney World  you    ll want to  know if your scooter will  make it  To measure time and  distance  ITD   s researchers  began by charging each  scooter   s batteries for the  recommended 12 hours  They  then loaded the vehicle with  the equivalent of a 160   pound driver and placed it on  a treadmill like device   Researchers set the scooter   s  speed control and throttle for  the fastest rate and ran each  vehicle in place until it  drained its batteries  ITD  recorded the distance traveled  and clocked the running time   The average distance traveled  by all scooters was 18 miles   They ranged however  from  ten to 26 miles  The average  driving time was a little over  four hours  but individual  vehicles ranged from two to  six hours  Be aware that  in  some instances  ITD   s find   ings are higher or lower than  manufacturers    claims  The  differences might be attrib   uted to nothing more than  different measurement  techniques     The driver   s  weight  weather conditions   driving speed  and the terrain  can all influence the power  drain on a battery  Some  scooters also use more power  because they   re designed to  carry heavier passengers  As  a result  they don   t travel as  far or as long  We report  ITD   s findings for each  scooter in    Table 1  Match your needs  with the ra
13. een a number of product and industry  changes  Electric Mobility introduced a new Rascal 230 in 1995  The new model includes a  number of product changes from the vehicle tested in this study  Fortress Scientific was pur   chased by Optiway Technology Inc  and has made a number of changes in the Fortress 2000     Genus Medical was purchased by Invacare  manufacturer of the Tri  Rolls  and Mobility Manu   facturing went out of business    We chose to list these products even though they may no longer be manufactured  because  dealers and distributors may still stock the scooters        1  Note  Many residential interior doors are only 30 inches wide    Winter 1995       Take a look at the ratings  under Safety Measures   Here  both the Bruno  Invacare rate a 4  Both  scooters are larger  heavier   and generally have a wider  turning radius  less able to  make sharp turns   That    makes them difficult to  maneuver in tight places   but it also makes them  more stable and less likely  to tip  The personal trade  off is  If you need maneu   verability  look at the  Handling Ability rating    Figure 2  Turnaround       and  if you need to climb hills  and travel over open ground   look at the ratings under  Safety Measures     Types of  Scooters    Can I cross a steep hill with a  scooter    Can I stop when I need to with  this vehicle    Can I climb a curb    These are questions about  scooter safety and stability  To  investigate these issues  ITD  conducted six performance  te
14. egen   erative brakes appear to work  fine going uphill  However  in  driving down hill at whatever  speed  learn the scooter   s  limits     3 The user trials are included under the Handling Ability column in Table 1  The performance evaluation is included under the    Safety Measure column     4 It   s interesting to note that both the Pride and Fortress scooters had the highest percentage of smooth stops on level ground   Nonetheless  on the 30 foot ramp  the Pride stopped about four feet from the electric eye and the Fortress over nine feet     AARP Product Report    Test drive a scooter  braking as you  go downhill     Manufacturers  Amigo  for  example  with some models   do produce scooters with  manual brakes and it could  have been interesting to  compare regenerative and  manually controlled brakes  with users  ITD reports that  the testers kept looking for  the brakes as they stopped        Performance  Trials    How many miles can I travel on a  scooter     Can I climb a ramp with a  scooter     How sharply can I turn the  scooter     These are all questions about  scooter performance or the limits  of effective vehicle operations  To  try to gauge scooter performance   ITD conducted six separate  measurements  These were       Measuring distance traveled on  a fully charged battery     Clocking maximum driving  time on a charge     Climbing two steep ramps   nine   and 18         Measuring turning radius     Climbing a 35 yard long  8    hill   Researchers clocke
15. ers  Along with  adjustability  tillers swing  forward and out of the way of  entering and exiting drivers   Most of our testers  however   didn   t bother to swing the  tillers forward after the first  few test drives  In their  opinion  this was an unneces   sary bother  Testers preferred  the Pride tiller  86 percent  in  paired comparisons  Electric  Mobility was a close second   83 percent   Testers found  the latter tiller easier to  adjust  however  both tillers  are lightweight  and easy to  raise and lower     Ignitions   Overall  testers  prefer ignitions that are large  and easy to use  The top  choices were the ignitions on  the Pride  preferred 74  percent of the time  and the  Shoprider  preferred 70  percent   The Pride key is a  two inch long  plug in de   vice  similar to the audio  visual plugs  banana plug   found on electronic equip   ment  It is large  easy to  insert and remove  and  audibly clicks upon insertion     AARP Product Report    The Shoprider key was  similar to the size of a car  key  Testers rated it highly  because the key provided a  good grip and was easy to  handle  Testers gave the  lowest rating to the Mobility  Manufacturing key  pre   ferred only 24 percent of the  time   This key was about  the size of a thick  stubby  pencil  It   s a half inch cylin   drical magnet encased in a  rubber cover  The key isn   t  difficult to use  Rather   testers didn   t know what to  do with it once they turned  on the ignition  the key  doesn   t 
16. esters lifted the 24  pound piece of the disas   sembled Shoprider  Yet  12  testers lifted the heaviest  piece  38 pounds  on the  Pride  What   s the difference   The size of the heaviest piece   The Shop rider   s seat was the  heaviest item on this scooter  and its bulky size made it  difficult for the testers to get  their hands around to lift  By  contrast  the heaviest piece on  the Pride was the rear wheel  assemblage  It was compact  and provided a handle for  easier lifting   Note  There are  commercial lifts to help you  place the scooter in the  trunk     What do these trials mean for  buyers  At least one scooter  advertiser claims the disas   sembled pieces are so light   weight    no lifter  someone or  something to hoist the pieces   is needed     Yet  the ITD  testers failed to lift the heavi   est scooter pieces in three out  of four attempts  A second  advertising claim is that the  scooter    disassembles or  reassembles in seconds     ITD  didn   t time the disassembly  trials  but testers succeeded in  dismounting scooter seats in  only half their attempts     7The Electric Mobility tiller didn   t readjust for transport  Instead  the tiller separated from the chasis  Testers found this proce     dure difficult    AARP Product Report    Clearly there   s a contradic   tion between what the adver   tisers    claim and what the  testers accomplished    Was there something unique  about ITD   s testers  They  were older  average age 74   but ranged from 59 
17. ge ranking  receives a downward facing  pyramid  W     If the scooter scored below  average on safety measures   for example  does that mean  it   s unsafe  No  if driven  according to the  manufacturer   s instructions   it should be safe  Some  scooters simply perform  better or are preferred by  some people    There is no overall rating   Users must decide for them   selves which scooter best  meets their needs    The remainder of this report  discusses each of these  categories in more detail                          Table 1  Indoor Outdoor Scooters   Mfg  Retail Weight in Weight Top Range in  Manufacturer Model Price pounds Heaviest Part Speed  Miles   Amigo Mobility   Deluxe  2995 158 85 4 5 25 5  Booster Electric Town  amp  Country Sport 2995 151 46 4 15 5  Bruno Regal Ten     75 2495 154 41 5 11 5  Electric Mobility    Rascal     230 2795 130 30 5 5 14 7  Fortress Scientific  2000 3255 132 55 5 24 3  Genus Medical Flyer 2950 165 34 5 5 18 5  Invacare   Tri Rolls 2860 153 47 5 5 19 8  Leisure Lift Pace Saver Ill Premium 2350 143 40 Dic 17 2  Mobility Mfg  Bobcat 2395 143 38 5 5 19 7  Ortho Kinetics  4635 3295 147 48 4 9 22 1  Pillar Technology Blazer 2 1795   134 60 5 2 13 4      Pride Health Care Sundancer 2495 140 38 4 5 23 4    Ranger Safari 2295 124 43    15 5  Shoprider Sunrunner    1995 82 26 19 8  Suntec MIDI 2395 144 37 4 10 3    1As reported by the manufacturer     Winter 1995     As measured by ITD     Handling  Ability    Can I drive a scooter in crowded  pl
18. however  was a different  story  Not one scooter    Table 1       Driving forward  medium speed    Driving forward  high speed    Driving reverse  medium speed    Percentage Stopped Percentage Stopped  On Line Within Ten Inches  54 47  36 53  28 49  18 42    Driving reverse  high speed    came close to stopping on the  proverbial dime  The best  performers  the Bruno   Shoprider  Ranger  and Pride  scooters  stopped four feet  from the alarm and the For   tress 2000 took more than nine  feet to come to a halt  Scooter  manufacturers indicate the  long stopping distance is a  design compromise  Stopping  too quickly might throw the  driver forward so the rate of  deceleration is slowed for a  gradual stop   None the less   long stopping distances can be  dangerous if you    re not pre   pared  You should never drive  full speed down a hill  particu   larly in a congested area   However  for comparison  purposes alone  let   s put the  scooter on a 5   sidewalk in San  Francisco  instead of an indoor  ramp  If the driver delayed  slamming on the brakes until  reaching the street corner  he  or she would be in the road  before the scooter came to a  standstill  What do these trials  mean to the scooter buyer   First  in the main  the ITD  testers were close  but couldn   t  stop on a line  You probably  won   t either  Driving experi   ence will surely improve your  abilities  but you must always  give yourself an extra margin  in stopping every scooter   Second  remember that r
19. igher than  the other  for the Ranger  Safari to 19    one side is  approximately eight inches  higher than the other  for the  Booster Electric    Next  ITD conducted three  performance tests  First   researchers drove each  scooter up and then across  the same 13   hill  Second   they drove across a series of  five potholes that ranged  from 1 5 to 3 5 inches deep   Third  researchers drove the  scooters at full speed  in tight  circles  on level ground  to  learn how seat adjustments  influence tip ability  For the  circle test  they adjusted the  seat to the lowest and farthest  forward position and then the  highest and farthest back  position  In all three trials   researchers noted if    Winter 1995    Figure 3  Scooter on hill     the scooter tipped    Of the 15 scooters  only three  successfully completed each  performance test with the rear  wheels planted firmly on the  ground  The three scooters  were Leisure Lift  Bruno  and       Comfort  for more informa   tion   If jostled too far to one  side  the d river   s weight alone  might topple the vehicle   Indoor outdoor scooters only  weigh about 150 pounds   ITD   s 160 pound driver  for    Pillar  Interestingly  ITD found example  weighed more than    that these three scooters only  had average or slightly better  tipability angles  16   or 17      Further  the scooter with the  19   tipability angle tipped   Why   s that  Stability or keep   ing the wheels on the ground     is certainly related to the angle    a
20. n of a user    questionnaire     ITD researchers measures  timed  and evaluated the results  of the user and performance trials  They queried testers about  their experiences and preferences and recorded and analyzed    all this information     AARP was the sole sponsor of this study  Every manufac   turer distributor was invited to participate by donating a  sample indoor outdoor product for evaluation     doors    Again  testers tried to  complete the task as quickly as  possible without hitting any   thing    According to testers  the Elec   tric Mobility  Pride  and Pillar  scooters are easier to turn  around and make 90  turns   They also completed the turns  in the best time and made fewer  errors with these vehicles    On the other side  testers rated  the Invacare Tri Rolls as the  most difficult scooter to turn  around  Drivers also made more  errors with it and took longer to  complete the exercise        Similarly  testers rated the  Bruno Regal Ten as the most  difficult scooter with which to  make the right hand turns   They also too longer and made  more errors with the Bruno   The turning trials contributed  to the above average ratings  for the Electric Mobility  and  Pillar scooters and the average  or below average ratings for  the Invacare and Bruno scoot   ers under Handling Ability   Do the down arrows here  indicate inferior products  Not  necessarily  We   re back to the  question of trade offs     Note  From the time we began the research  there have b
21. nge and power  demands of these scooters     Climbing Ramps     Office buildings  schools   churches  and many other  public facilities now have  ramps for wheelchair and  scooter accessibility  By  federal law  none of these  ramps should exceed 5    The  question is  can every scooter  climb them  Every manufac   turer claims their products  will  at a minimum  climb a  5   ramp and ITD   s tests  confirmed this  Most manu   facturers maintain their  products do better than 5     climbing 12   or 15   ramps  and hills  To test these claims  a 160 pound ITD researcher  tried to climb both a 9   and  an 18   ramp with each  scooter  ITD found every  scooter  including the Amigo   which only claims to be able  to climb 5    made it up al5  foot ramp set at 9    With the  18   ramp  which is more than  three times as steep as most  access ramps  every scooter  except the Amigo and Genus  made it up  Is it safe to climb  an 18  ramp or hill with these  scooters  No  First  there   s a  major safety consideration   Climbing the18   ramp  eleven  scooters tipped backwards   lifting the front wheels off  the ground  Of those scooters  climbing the 18   ramp  only  the Leisure Lift and Booster  vehicles kept their front  wheels on the ground  Most  scooters    5 For example  the Department of veterans Affairs  VA  certified the Leisure Lift scooter   s range at 22 miles or five more miles    more    slower speed in the VA test     Winter 1995    than the ITD test noted  At least in 
22. oter compari   sons     Testers and research  assistants to rate the ease of  entering and exiting  adjusting  the seat and armrests adjust   ing the tiller  and setting the  speed control     Throttles   Once you   ve  turned the ignition on  your  scooter starts rolling when  you squeeze the manual  throttle  see figure 1   The  harder you squeeze  the faster  the scooter goes  with in the  limits set at the console   speed control   Even though  the throttle may feel comfort   able to operate  remember  you must squeeze it as long as  you   re driving  Therefore the  throttle   s size  shape  texture   and ease of use are all impor   tant to driver comfort    Testers preferred accessible   large handled throttles with a  rubber or plastic covering  In  one on one comparisons  they  preferred the Fortress Scien   tific throttle  67 percent   Its  curved  L shaped  design  made this throttle easier to  reach and the handles were  rubber coated with a springy  comfortable material   Following close by were the  Pride  preferred 66 percent    Bruno  preferred 64 percent    and Electric Mobility     preferred 64 percent   Each  of these throttles was large  and coated with soft rubber  or plastic     Tiller     Many scooters     tillers adjust up and down   forward and backward to fit  the driver  However  with a  very large person  the tiller  may not adjust to fit their  torso  Be sure to test this  before buying a scooter  Once  adjusted  most users don   t  alter their till
23. out looking at the scoot   ers  ITD   s evaluation tried to  take a snap shot look at both  the older driver and scooter  performance in braking   In the first trial  researchers  asked testers to try to stop  each scooter at a certain point  on a track  ITD asked testers  to stop while going forward  and in reverse  at medium and  then at high speeds    The averages for all scooters  with these trials    were as listed in Table 3  The  differences among individual  scooters in these trials  weren   t significant and aren   t  included here  In the second  test  ITD tried to determine  the distance needed to stop a  scooter traveling fool speed  on an incline  Here  a re   searcher drove each scooter  full speed  up and down a 5     30 foot long ramp  a 5    incline is equal to the slant on  ramps making buildings  wheelchair accessible      Midway up the ramp  re   searchers set up an electric  eye to sound an alarm when  the scooter crossed its beam   Just as the alarm sounded  the  driver released the throttle  or  the scooter equivalent of  slamming on the brakes  as  mentioned earlier  scooters  rely on regenerative brakes    After each vehicle came to a  halt  researchers measured  the distance from where the  alarm sounded to the front of  the scooter  Going up the  ramp  the regenerative brakes  brought the scooters to an  immediate standstill  They  stopped within inches of the  electric eye   each scooter  actually rolled backwards a  little   Going down the ramp   
24. part  the difference is connected to the fact that the scooter   s throttle was set at a          come equipped with anti   tipping devices on the back  and this second set of wheels  prevented tipping over  Even  so  when the front wheel   s  suspended in the air  the  scooter   s balance is precari   ous  A shift in the driver   s  weight could cause a side   ways tip  It   s important to  remember that no manufac   turer recommended climbing  18   ramps  Second  in climb   ing inclines this steep  you  may trip the scooter   s circuit  breaker  To prevent damage   each scooter has a fuse like  device that cuts power when  the motor reaches a certain  temperature climbing steep  grades heats up the motor   Resetting the circuit breaker  restores the power  providing  the engine cools down   Again  based on your driving  conditions  you must decide  which scooter is best for you   Be sure  however  to buy a  scooter with anti tipping  wheels     Features and    Adjustments    Can I readily get in and out  of a scooter    How easy is it to operate  the controls    H ow easy is it to adjust the  scooter to fit me   These are questions about  scooter features and adjust   ments  Features include   ignitions  tillers  speed  controls  throttles  seat locks   battery gauges  and brake    locks  Adjustments include   tiller  seat  and armrests  To  review each scooter   s features  and adjustments  ITD asked     Testers to express their  preferences for features in  one on one sco
25. r on  different terrain   s before you  buy  You should also find out  if the salesperson services  what he she sells  Ask if  they   re factory trained  Find  out what happens in an  emergency and what kind of  reputation does the seller  have  And  finally  what  happens when you travel  with a scooter     Conclusion    The choice is yours  Scooters  provide the legs that many  older persons need to go  where they want to go  There  are also differences among  the various products and you  may need to make some  trade offs  We suggest you  look through the test results  mentioned in this booklet   Give yourself plenty of time  to make a decision  Remem   ber too  the scooters we    ve  listed in this guide are only a  small sample of what   s  available     Scooter Manufactures  Listed in this booklet    Amigo Mobility International  6693 Dixie Hgwy  Bridgeport  MI 48722    800  821 2710    Booster Electric Vehicles  202 Woodward Hill RD  Edwardsville  PA 18074   800  845 9642    Bruno Independent Living Aids  PO Box 84   Oconomowoc  WI 53066    800  882 8183    Electric Mobility Corporation  1 Mobility Plaza   Sewell  NJ 08080    800  662 4548    Fortress   Optiway Technology INC  500 Norfinch Dr   Ontario  Canada McNIY4   800  514 7061    Genus Medical Inc    441  A Applewood Crescent  Concord  Ontario   Canada L4K 4B4   800 567 9153    Invacare Corporation  PO Box 4028   Elyria  OH 44036   800  333 6900    Leisure Lift Inc    1800 Merriam Lane  Kansas City  KS 66106   80
26. remain in the igni   tion   The lower rating was  for an inconvenience factor        Riding  Comfort    How comfortable is the ride  on rough ground    Does the scooter start and  stop smoothly and evenly   How comfortable are the  throttle and tiller to use  How loud is the motor     These are questions about  scooter comfort or the sense of  ease or enjoyment with the ride  and key features  To try to  measure this factor  ITD asked     Testers to rate comfort riding  on rough ground     Testers to gauge the ease of  using scooter throttles and tillers  e Research assistants to rate  smoothness of scooter starts and      Research assistants to  measure noise level in deci   bels    Driving on Rough Ground    If you    ve ever driven a car  on washboard gravel roads   you know the value of shock  absorbers and springs  Most  indoor outdoor scooters   however  don   t come with a  suspension system to level out  the bumps in the road  It   s the  springs and padding in the  seat that cushion the driver   To rate scooter comfort on a  bumpy course  testers drove  each scooter for 90 seconds  on a flat  mowed  grassy  but  uneven surface  There weren   t  any potholes but the crusty  surface visibly jostled testers   Bouncing about on the grass  didn   t alarm testers 78   percent said the ride was  stable  but only 47 percent  rated it as comfortable    The Pride and Pillar scooters  were the most comfortable on  the grassy surface  according  to testers  and the Fortress the 
27. rs use an  automatic system called  regenerative braking  The  brakes automatically take  hold when you release the  throttle  Combined with the  regenerative braking is a  mechanical system  a parking  brake  which holds the  vehicle in place after it stops     An Electric Motor  with Rechargeable  Batteries   Two    Figure l  Scooter with Yortous Ports    rechargeable  lead batteries  power the scooter   s electric  motor  Some scooters  depend   ing upon make and model   speed along at up to eight miles  an hour and some  depending  upon make and model  travel up  to 35 miles on a single battery  charge  Your scooter   s maxi   mum speed and range will vary  not only upon make and model  but also upon travel conditions   Hilly roads or bad weather  for  example  slow you down and  call for more battery power   With proper maintenance and  care  a scooter can last                     ARMREST    TEEL SEAT    DARNEL CONTROL LEVEL    Srat MOUNTING  Post    Pakk DRAKE  RELEASE LEWER    PREUPAATIC WHEEL    Battery    Winter 1995    Harte is     A    CONTROL PAHEL    THROTTLE    Titer    TILLER ANGLE  ADS TMEMT  Hampar       for years  one AARP member  reports he   s still driving a  1978 scooter   The most  expensive repair will likely  be a new set of gel cell  batteries costing  180 every  12 to 24 months    Most consumers  an esti   mated 75 percent  pay for  their scooters out of their  own pockets  However  if it   s  used indoors  at least in part    is medically necessary
28. sts  Researchers       Calibrated the angle at which  a scooter begins to tip sideways    Evaluated sideways tip  ability with the seat at various  levels     Traveled full speed across a  13   grassy hill     Drove across potholes    e Measured stopping dis   tances     Climbed 2 5  3  and 3 5 inch  curbs  most curbs are from three  to six inches high    In addition  ITD reviewed the  scooter accident reports filed  with the federal Food and Drug  Administration     Sideways Tipability    According to the FDA   s files   one in six reported accidents  involves a scooter tipping  over on its side  To be sure   the overall number of re   ported accidents is small      Nonetheless  based on both  the FDA reports and ITD   s  findings  sideways    Only 230 reports were filed between    1988 and 1993   AARP Product Report    tipping should be a concern for  indoor outdoor scooter buyers    To compare the risks of  tipping  ITD began by mea   suring the angles at which  each vehicle begins to tip  sideways  when one of the  rear wheels lifts off the  ground   To determine this  angle  researchers slowly  jacked up one side of the  scooter as it sat on a plywood  platform  When one of the  rear tires raised up  research   ers measured the angle of the  incline  On average  scooters  begin to tip when one side of  the vehicle is about seven  inches higher than the other   This is approximately 16     The tip ability angles ranged  from 14    one side is approxi   mately six inches h
29. t which a scooter begins  However  no single factor  appears to determine stability   Crossing a small pothole   shouldn   t cause most scooters  to tip  However  crossing that  pothole at full speed may be a    all but one of the 15 scooters he  test drove over the potholes   What do the tipping trials mean  for the scooter buyer  First and  foremost  if you plan to drive  regularly on open ground   across hills  and potholes  you  need an outdoor scooter   Outdoor scooters are larger     to tip    heavier  and more powerful  To    be sure  there are significant  differences among the 15  scooters tested by ITD  Gener   ally speaking  however  driving  indoor outdoor scooters on  rough ground puts you at risk     jarring experience  see Riding If you must cross a hill on an    indoor outdoor scooter  try to  avoid steep grades  If you  can   t avoid a steep hill  drive  slowly  crossing it in small  steps  Some scooters come  equipped with anti tipping  devices on each side  These  should prevent side tipovers  in many instances  but they   re  not a permanent fix     Stopping on a Dime      According to a number of  retirement center managers   scooter accidents are acceler   ating in these facilities  In  part  this is because more  people are driving scooters   but are there other reasons  A  medical journal suggests that  scooter accidents relate to  inadequate driver training and  drivers with slowed reaction  times  However  the authors  reached these conclusions  with
30. their smaller  cousins  but much easier than  outdoor scooters  You can  also drive them outdoors   although indoor outdoor  scooters can   t climb curbs and  hills with the power    AARP Product Report    and stability of the heavier  outdoor vehicles  In fact  it  may be wise to avoid uneven  ground or steep hills  see  safety measures on page 8    Still  they meet most of the  needs for indoor outdoor use   The remainder of this guide  focuses exclusively on in   door outdoor vehicles because  that   s what most consumers  buy  Table 1 describes 15  different indoor outdoor  scooters  each manufactured  or distributed by a particular  company  This table lists  retail prices  maximum speed   driving range  over all  weight  and the weight of the  heaviest part of each scooter   Table 2  page 5  summarizes  the results of    a scooter evaluation conducted  for AARP by the Institute for    Technology Development  ITD      ITD combined the results of  50 different trials  perfor   mance measures  and prefer   ences under six headings   Based on the results of these  measurements  ITD com   pared each scooter to all the  others and ranked it as  average  above  or below  average in each category   Handling Ability  Safety  Measures  Performance  Trials  Features and Adjust   ments  Riding Comfort and  Assembly Disassembly   If  the scooter scored in the  average range  you will see a  circle      Above average    is pictured with an upward  facing pyramid  4  anda  below avera
31. to 84   However  over half said their  health was good to excellent   and by all the physical  measurements  they fit well  within the normal range for  this age group    Scooter buyers need to go  beyond the advertising hype  and check to see for them  selves if they can assemble or  disassemble the vehicle they  want to buy  They should also  see how long it takes and   after disassembling it  try to  lift the pieces into the trunk  of their car  Even if you can   t  lift the heaviest pieces  a  particular scooter may be the  right one for you  However   know what you    re buying   not what the advertising is  trumpeting     Final Thoughts    Accessories   For this test   we asked each manufacturer  to provide us with a sample  of their baseline product  As  a result  every scooter was  gray in color and the least  expensive seat was at   tached  Every manufacturer  also sells a whole range of  accessories to increase  comfort or distance  There  are devices to convert a  three wheeled scooter into a  four wheeled vehicle   Scooters    Winter 1995    are available in many differ   ent colors  Baskets and  special carriers for canes and  walkers are sold  Different  seats are available in cloth  and vinyl  It   s your choice in  adding on to the scooter     Shopping for a Scooter    Scooters are sold through the  mail  in the home  and  through dealers  We suggest  you begin by calling one of  the manufacturers listed here   Above all  shop around and  test drive any scoote
32. uide for the first time buyer   However  if this is your second  or third purchase  there will be  information you  too  can use     What   s an  Electric  Scooter     An electric scooter is a battery   powered  three or four wheeled  vehicle designed for individuals  who have difficulty walking   There are scooters for indoor use   scooters for outdoor use  and  indoor outdoor scooters for use  in both places     While models vary  each  scooter normally comes  equipped with       A Metal  or in some in   stances  plastic  Chassis with  Three or Four Inflatable tires   The tires could be soft or hard   filled with air or foam       An Adjustable Seat with  Armrests     The seat adjusts to  fit the rider and swivels to pro   vide access to tables and desks  while seated on the scooter     AARP Product Report      A Tiller with Controls     see figure 1  The tiller is a  combination steering wheel  gas  pedal  and control panel  It  adjusts up and down and tilts  forward for easy entry  It   s  bicycle like handles steer left  and right and  frequently  what  appears to be hand brakes is  actually the throttle  Some  manufacturers call the throttle a  wigwag    Mounted on top of the tiller is a  console with an ignition switch   requiring a key   a speed  control  high  low  or medium    a switch for forward and    reverse  and a battery gauge  displaying available power   On most scooters you won   t  find driver operated brakes  on the tiller or the chassis   Instead  scoote
    
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