Home

- Oracle Documentation

1. ISP Disk Verification Status Create pHILE Ethernet Clicking on this item Control Setup will execute the function Files and the result will show up under the Current mee Test Clicking on this item will Response field i Volumes Options produce the results on the same screen HD Read Diagnostics A95293 Figure 31 VIP Menu Tree 92 Revision N 96217 VIP Screens On Screen Functions and Indicators On all VIP screens the following buttons and indicators have these meanings Heartbeat The heartbeat in the upper right corner of the VIP screens indicates various things by is graphic e The red pulsating heartbeat indicates that the DOP is connected and it is ready e The red heart with the hourglass next to it indicates that there is a program execution in progress e The red heart with the circle and diagonal line through it indicates that the connection to the SVA has been lost even if only temporally as in when doing a re boot e Adisk drive replacing the heart with a percentage next to it indicates a drive rebuild is in progress and the percentage it has completed Main Clicking on the button labeled Main will take you to the main menu See VIP Menu Tree on page 92 Help Clicking on the button labeled Help will bring up the help file and take you to the information relevant to the screen on which you clicked on the Help button The help information for the Virtual I
2. Diagnostics H a b State 5 ave Sa fa fe Release Level Main Figure 38 Write ISP PROM VIP Screen TORAGETEK Help Revision N FSC DCC hic stat 96217 g STORAGETEK m Conti qu ration amp Status Maintenance amp Debug Diagnostics fi 4 LI State Sawe j Sofhuare Release Level Main Help FSC DCC hic stat Figure 39 Write ISP PROM SIML Screen 96217 Revision N 101 102 EC Upgrade a TSTORAGETEKU a Configuration Status haintenanos Debug Continue TET EST TES Release Level Main Help FSC DCC 7 hic stat Figure 40 EC Upgrade Screen Revision N 96217 After filling in the path click on Continue to get to the next screen hi aintenance amp Debug P Diagnostics xz Bia Jownload menut menur IRL 2 mnu s nu Main Help FSC DCC hic stat Figure 41 EC Upgrade Second Screen 96217 Revision N 103 As the files are transferred the screen will look like this hi aintenance amp Debug Diagnostics vE a ml _fru hdr crnt sw hdr IRL Main Help FSC DCC hic stat Figure 42 EC Upgrade File Transfer in Progress 104 Revision N 96217 96217 Drive Reconstruction Menu t STORAGETEK VIP Version SII 40 0 0 0 Conti qu ration Status m i FABICOISITLCI D Maintenance amp Debug Diagnostics fu d State Save Softwar
3. Table 3 SIM Alert Messages SIM Alert Message Field Description Message Identifies a category of SIM alert for the environment and condition Messages beginning with IEA are MVS SIM alert messages Messages beginning with DMK are VM SP HPO SIM alert messages Address Identifies the channel or unit address the I O address of the failing functional storage control This address is Ocuu in MVS SIM alert messages and ccuu in VM HPO and VM SP SIM alert messages Area Identifies the general area of the SVA that requires service For example SCU Storage Control Unit in this field indicates that a fault requiring service has occurred in the non cached part of the hardware CACHE in this field mean that a fault requiring service has occurred in the cache or NVS DASD in this field means that a fault occurred in the device hardware 96217 Hevision N 77 Severity Machine type Serial number REFCODE REPEATED Table 3 SIM Alert Messages Identifies the severity of the failure The severity may be ACUTE SERIOUS MODERATE or SERVICE Identifies the machine type and model number of the reporting unit Identifies the serial number of the reporting unit Identifies a reference code that provides additional information about the fault or error Refer to SIM Reference Codes SIM REFCODE Identifies a SIM alert as a repeat SIM a presentation of a previously reported SIM This field is blank for the initial
4. Current Configuration and Status If you clicked on Configuration in the preceeding screen you are presented with another screen the Confuration and Status Menu screen as shown in the following figure Configuration Status l A lE Drain Drive y L b vstem Avallab ilit j a L Jisk DrivelArrav Status a Ba pana em m a m Dpm Terminate F F im i E q BL Acces i orn Ol Logout FSC DCC hic stat Figure 9 Configuration Status Menu Screen 96217 Revision N 37 To view the SVA s current configuration click Subsystem Configuration This presents the Subsystem Configuration and Status screen as shown in the following screen t gt STORAGETEK Status Full Box IML Complete Site Name Fa hatt i Site Location 115779 a ea Subsystem Name ICE2 EE CIP Version Customer Name StorageTek FIP Version Eon Date 2006 07 10 Time 14 06 01 Code Mismatch N rer Ren nm m nar rar Configuration and Status Installed Cache 32768 Config Cache 8192 3576544 Physical Capacity 40006B Configured Cylinders 136495832 Collected Free Cap 99 22 Unconfigured Cylinders 26 712 Uncollected Free Cap 0 00 ENDE Load 0 78 ve a cn veu os oos EAS Figure 10 Subsystem Configuration and Status Screen The only items you can change on this screen are date and time For all other changes consult your service representative In the preceeding figure in the option
5. Maintenance F A sta te Sa ES ali kur Stale yare F LL cr amp Debug EU eILLL Initialize State Save Volumes Initialize IUP State Saves Initialize Diagnostics FSUDEL hic stat Figure 66 VIP State Save Menu Screen Revision N 96217 Find All State Saves A k STORAGETEK Configuration Maintenance FSC DCC hic stat Figure 67 Find All State Saves Screen 96217 Revision N 129 130 Find All IUP State Saves t STORAGETEK Configuration amp Status Maintenance Debug Diagnostics Figure 68 Find All IUP State Saves Screen Revision N 96217 Find All ISP State Saves A k STORAGETEK Configuration Maintenance FSC DCC hic stat Figure 69 Find All ISP State Saves Screen 96217 Revision N 131 132 Initialize All State Saves m k STORAGETEK Configuration amp Status Maintenance e Debug Diagnostics Figure 70 Initialize All State Saves Screen Revision N 96217 Initialize All IUP State Saves A k STORAGETEK Configuration Maintenance hic stat Figure 71 Initialize IUP State Saves Screen 96217 Revision N 133 Initialize ISP State Saves u k STORAGETEK Configuration Maintenance hic stat Figure 72 Initialize ISP State Saves Screen 134 Revision N 96217 IML the ISP MI STORAGETEK Configuration amp Status E Maintenance amp Debu
6. When a SIM alert is detected the A3 records generated by the SIM should be collected from all attached systems ERDS To do this run EREP with the input ERDS merged For MVS the process to collect the A3 records can be automated in several ways The appropriate JCL and control statements necessary to generate an EREP report can be stored in a procedure library and invoked from a CLIST or REXX EXEC Most console message automation utilities can be used to initiate an EREP report following a SIM alert 96217 Revision N 69 Because SIM alerts in the VM environment do not require a response the operator may miss the message The operator can be made aware of SIM occurrences by the A3 records from the ERDS must be collected from all attached subsystems For further information on EREP or IBM 3990 disk controllers refer to the IBM Publications KWIC Index for the appropriate manual If a subsystem is supported by ServiceTek Plus the subsystem produces two types of Service Tek Plus alerts that initiate automatic connection to the Customer Service Center CSC Unit Failure This type of alert occurs when there has been an SVA subsystem failure when an SVA subsystem is about to fail or when the SVA subsystem is running with degraded performance Trace Event Log Down Load This type of alert occurs periodically and involves the down loading of diagnostic data Additionally when the SVA subsystem performance and statisti
7. Major changes include Changed document part number Changed Danger to Warning Rev J Ninth release December 2005 Minor changes and corrections Rev K Tenth release May 2006 Minor changes and correstions Major changes involve Adding the chapter Detached Operator Panel on page 25 Removed the chapter on system configuration by means of the Hevision N 21 22 local operator panel Add an appendix for the Virtual Initialization Program e Added Dual Fenced Condition on page 137 Rev L Eleventh release June 2006 Minor changes and edits Rev M Twelfth release Late July 2006 Minor changes and corrections Rev N Thirteenth release November 2006 Minor changes and corrections in addition to e Removed incorrect PAV information e Removed incorrect IFC card information e Added List of Tables and List of Figures pages e Replaced dual fenced condition recovery procedure Revision N 96217 Power Control Operations Power Control Panel Controls and Indicators The V2X V2X2 has a power control panel recessed into the right front door of the cabinet The power control panel contains buttons and switches to select power control states and indicators to show the unit s power status The following figure illustrates the SVA s power control panel Table 1 on page 25 provides a brief functional description of the controls and indicators found on the power control panel 96217 Revi
8. Subsystem Availability Subsystem Configuration Disk Drive Array Status Virtual Device Status Subsystem Interface Status ISP Information Channel Status Enter password and press Logon Logon k Main EIN Ps ee pee ee NINE Figure 6 Main Menu and Logon Screen If you choose to log onto the SVA enter your password and click on the Logon button Note Only one PC can be logged onto the SVA at a time If a second PC attempts to log onto the SVA a logon override message appears See Figure 7 on page 35 If you re enter the password you are removing the other PC s access There is a provision on that screen to enter an explanation in the event that you bumped someone off of the SVA and they tried to connect again while you were still logged into the SVA When you log out this explanation is removed Revision N 96217 96217 er om MD a o y gel ee META YR cy e erirer LIE pass WO d and yo ir Mame y ver Ic e me Cc 1 Ten Ero Return Main FSC DCC hic stat Figure 7 Password Override Screen The following figure is the Customer Main Menu screen You will see this once you have logged into the SVA Those items in grey type face are reserved for the service representative and are not accessable with the customer login password Revision N 35 36 Contiguration Status brain Drive Logout Figure 8 Customer Main Menu Logged In Revision N FSCDCC hic stat 96217
9. 885 7867 e POLAND 48 22 8747848 e PORTUGAL 351 21 413 4000 e RUSSIA 7 095 935 8411 e SAUDI ARABIA 00 9714 3366333 SINGAPORE 65 216 8300 e SOUTH AFRICA 27 11 256 6300 e SPAIN 34 902 210 412 SRI LANKA 65 2168333 SWEDEN 46 8 631 22 00 SWITZERLAND 41 1 908 90 50 GERMAN 41 22 999 0444 FRENCH e TAIWAN 886 2 25185735 THAILAND 662 344 6855 e TURKEY 90 212 335 22 00 e UNITED KINGDOM 44 1276 416 520 e UNITED STATES 1 800 422 8020 e VENEZUELA 582 905 3800 e VIETNAM 65 216 8333 e WORLDWIDE HEADQUARTERS 1 650 960 1300 SU N THE NETWORK IS THE COMPUTER 2006 Sun Microsystems Inc All rights reserved Sun Sun Microsystems and the Sun logo are trademarks or registered trademarks of Sun Microsystems Inc in the United States and other countries
10. A A pa A Rely sens EA l secondary Phone Number Subsystem Debug Help Logout FSC DCC hic stat Figure 18 Access Control Screen An example of the screen for changing the customer password is shown in the following screen The change CSE password screen is similar but you must be logged in with the CSE password to change the CSE password The Connection password is done in a similar 52 Revision N 96217 fashion To change the Connection password you must be logged in with either the customer or CSE password Won TT SVA Shared Virtual Array Status IP SN Masterisp V Full Box IML Complete ice3 00008180 1 Configuration Status Drain Drive Enter Customer Password PR _Submit Reset Cancel ETE FSCDCC Figure 19 Change Customer Password Screen Viewing Operations Viewing the Subsystem Availability The Subsystem Availability screen describes how much of a specified subsystem resource is currently operational This screen is viewable from either the Log On screen see Figure 3 on page 26 or from the Configuration Status screen The Subsystem Availability screen is shown in the following figure 96217 Revision N 53 54 Contiguration Status Drain Drive Logout FSC DCC hic stat Figure 20 Subsystem Availability Screen Viewing the Status of the FRU Configuration The FRU CONFIGURATION screen describes the configuration and status of the Field Replaceable Units FRU
11. SIM presentation SIM Reference Codes SIM REFCODE 78 As indicated in the preceding table a SIM contains a 12 character six byte REFCODE that identifies where appropriate the fault symptom code for the error and a list of FRUs the service representative may need to repair the unit The first four characters first two bytes of the REFCODE is the Fault Symptom Code FSC This FSC can be typed in at the operator panel refer to FSC Lookup to obtain general information about the error These bytes are the same as bytes 20 through 21 of the SIM sense data The remaining eight characters or four bytes provide information about your subsystem and the location of the error that caused a SIM These bytes are the same as bytes 11 through 14 of the SIM sense data Note REFCODE 0000 0000 0000 identifies an information only SIM It does not reflect a machine fault condition and does not require a service call Hevision N 96217 SIM ALERT Severity Levels Table 4 lists the different severity levels established for SIM alert messages lt also describes the general effect on the system and applications of the condition that caused the SIM alert Table 4 SIM Severity Levels Severity Field SERVICE MODERAT E SERIOUS 96217 No system or application performance degradation is expected in any environment No system or application outage has occurred The SIM is presented purely for informational purposes P
12. TE m l a Tie E k l malntenane La MALOS FSC DCC hic stat Figure 62 Test Running Screen 124 Revision N 96217 Once a test run is complete the screen of Figure 63 is displayed Notice that the Status box on the screen indicates the test is complete and the test was successful IE E E me yep E LIU NER ECL LA Tiu eli ae T A PU TEE A em eaa a FE Maintenance Bus Diagnostics Menu uns e Zu e cm tm 3 HE jet SE o a Te e el m obs Test Duration Main FSC DCC f hie stat Figure 63 Test Pass Complete Screen Note Had the original selection been Loop Forever the Status box would indicate Test Is Running Clicking on Cancel would stop the looping 96217 Revision N 125 In the event that an operator logs out of an SVA with a test running reconnects and attempts to run another test the screen of Figure 64 is displayed 1 aT FSC DCC hic stat Figure 64 Command in Progress Screen If a test was set to Loop Forever the screen of Figure 65 is displayed while the test is running Click on Cancel to stop the testing Figure 126 Revision N 96217 65 shows that the test has run 17 times and is running for the 18th time UT STORAGETEK FSC DCC Figure 65 Test Set to Looping Forever Screen 96217 Revision N 127 128 State Save Functions 2 a t STORAGETEK Configuration amp Status Find Uncompressed State Saves
13. The total formatted physical capacity in gigabytes of the Disk Array Units Hevision N 85 Term Data Transfer Data Transfer Paths 0 1 2 and 3 or 0 8 for 8 Data Path feature Date and Time Disk Array Controller Disk Controller Disk Drive Tray Disk Drives Drive Status EC N ENA ble Enab le FDID FEN Type FW 86 Table 6 Configuration Terms Continued Meaning The number of data transfer paths that are operational maximum of four for 4 Data Path or eight for 8 Data Path The percentage of data path resources that are operational Displays the current date and time based on a 24 hour clock and displayed in Coordinated Universal Time CUT The number of operational dc power supplies available to support the Disk Array Controller maximum of 4 The number of operational blower assemblies in the Disk Array Controller maximum of 4 The number of operational dc power supplies available to support the disk drive trays maximum of 32 The number of physical disk drives that are operational maximum of 64 The status of the drive module The first character indicates the partition the second character indicates status e g A Active Drive modules may be associated with one of four partitions and they may have different status within the partition The engineering change level of the FRU Identifies whether host access to the functional device is enabled Y or Yes or disabled N or No
14. can be changed there CSE Logon Password This password is used on the DOP at the Logon screen lt gives access to all service representative accessible screens as shown in Figure 3 on page 26 It gives access to all customer accessible screens This password is eight characters long It must start with B followed by seven alphanumeric characters 0 through 9 and A through F This password is shown at the Access Control screen and can be changed there CSRC Connection Allow Disallow 96217 As shown in the Access Control screen there is a button in about the center of that screen that allows the CSRC Customer Resolution Center to connect to the SVA lf this button is red with an X through it the CSRC cannot access this SVA If the button is green with a check mark in it as shown in Figure 18 on page 52 then the CSRC can connect to this SVA and view the error logs and see its current configuration Important at no time can the CSRC or anyone else logging into the DOP access customer data Hevision N 51 Changing Passwords The Access Control screen is accessed by the following menu sequence CSE Customer Main ME Configuration Status Menu Access Control Configuration Status CSE Pa ve Guided FRU Replacement mU SIMI MIM Release Lewel SIM Display Level Service ar eSI T AA p Bel ER ES Test Call Interval 0 Hours File Utilities SM MI D eee A oom ae Primar Y Phone Number
15. download timer expires a MIM alert message is sent to a remote service center PC Messages concerning actual or potential unit problems are sent as they occur critical messages are repeated at 24 hour intervals until servicing is complete The remote support center Customer Service Center or CSC evaluates the messages to determine maintenance requirements then performs remote servicing or dispatches a service representative for service SVA Generated SIMs and MIMs 96217 Table 5 on page 82 provides a partial list of the SIM and MIM events generated by the SVA listed by functional area and fault symptom code problem description severity and whether a MIM event is also issued PSA generated SIMs are not listed because a specific problem may be manifested by several Fault Symptom Codes occurring at different times or frequencies All PSA originated SIM MIM events range in severity from MODERATE to ACUTE They may contain SIMs MIMs or both depending on the precise nature of the problem isolated and Hevision N 81 being reported by PSA In all cases the action to be taken by the user is to examine the subsystem operator panel menu giving further information on the CFE ID being reported A PSA originated SIM MIM event is identified by byte 29 and byte 30 bits 0 3 containing a value between 0x64 and 0x1000 100 4096 which is the CFE ID Table 5 System Generated SIM and MIM Events Functional MIM Area FSC Problem Description Seve
16. droits de propri t intellectuels relatants la technologie qui est d crit dans ce document En particulier et sans la limitation ces droits de propri t intellectuels peuvent inclure un ou plus des brevets am ricains num r s http www sun com patents et un ou les brevets plus suppl mentaires ou les applications de brevet en attente dans les Etats Unis et dans les autres pays Ce produit ou document est prot g par un copyright et distribu avec des licences qui en restreignent l utilisation la copie la distribution et la d compilation Aucune partie de ce produit ou document ne peut tre reproduite sous aucune forme par quelque moyen que ce soit sans l autorisation pr alable et crite de Sun et de ses bailleurs de licence s il y en a Lelogiciel d tenu par des tiers et qui comprend la technologie relative aux polices de caract res est prot g par un copyright et licenci par des fournisseurs de Sun Des parties de ce produit pourront tre d riv es des syst mes Berkeley BSD licenci s par l Universit de Californie UNIX est une marque d pos e aux Etats Unis et dans d autres pays et licenci e exclusivement par X Open Company Ltd Sun Sun Microsystems lelogo Sun Java AnswerBook2 docs sun com StorageTek StorageTek logo VolSafe et Solaris sont des marques de fabrique ou des marques d pos es de Sun Microsystems Inc aux Etats Unis et dans d autres pays Toutes les marques SPARC sont utilis es sou
17. faults were found you need to perform a system initialization A Caution Possible Performance Problem and Data Loss If non fixable faults were found NPDC should be called to assist with restoring the system correctly This is not a Hevision N 139 140 Revision N 96217 Sun Microsystems Inc 4150 Network Circle Santa Clara CA 95054 USA Phone 1 650 960 1300 or 1 800 555 9SUN Web sun com Ro Sun O microsystems ARGENTINA 5411 4317 5636 e AUSTRALIA 1 800 550 786 e Austria 43 1 601 26 0 e BALKANS 301 6188 111 e BELGIUM 32 2 704 89 83 e Brazil 55 11 51872100 e BRUNEI 65 216 8333 e CANADA 1 800 422 8020 GENERAL 416 964 2001 LEARNING MANAGEMENT SYSTEM SALES TORONTO e CHILE 562 372 4500 e COLOMBIA 571 629 2323 CzecH REPUBLIC 420 2 33009311 e DENMARK 45 4556 5040 e EGYPT 00 202 570 9442 FINLAND 358 9 525 561 e FRANCE 33 1 41 33 17 17 GERMANY 49 89 460 08 2788 GREECE 30 01 6188101 e Hong Kong 852 2877 7077 HUNGARY 361 202 4415 INDIA 91 80 229 8989 e INDONESIA 65 216 8333 e IRELAND 353 1 668 4377 ISRAEL 972 9 9710500 e ITALY 39 02 9259511 e JAPAN 81 3 5779 1820 e Korea 82 2 3453 6602 e MALAYSIA 603 2116 1887 e MippLE East 00 9714 3366333 e Mexico 525 261 0344 NETHERLANDS 31 33 4515200 e New ZEALAND 0800 786 338 e NorTH West AFRICA 00 9714 3366333 e Norway From Norway 47 22023950 To Norway 47 23369650 e PAKISTAN 00 9714 3366333 e PeopLE s REPUBLIC OF CHINA 8610 6803 5588 PHILIPPINES 632
18. fe of Sane ones ae oa one CU 1 LPS1 LP32 000311595812 DOS P U a ce sl a oF mr EN NINE EN Figure 21 FRU Status Screen Drain Operations Drain operations or removing customer data from an array or part of an array is done with the Drain Drive screen The Drain Drive screen is a selection from the main menu after logging in with either the service representative or Customer password A subsequent screen show the progress of any drain in progress sometimes this can take a long period of time On the Drain Drive Page select Awhole drive tray by clicking the square in the tray area the white area for JBODO through JBOD3 Individual drives or more than one drive by clicking the square in each drive 96217 Hevision N 55 Note You need to check the net capacity load NCL before beginning a drain operation The upper limits are 2arrays lt 74390 NCL Qarrays lt 57 NCL 4arrays lt 65 NCL gt STORAGETEK SWA Shared Virtu Status S N ess ISP Full Box IML Complete 129 E m 175 00000003 Er Drain Request Page a F Configuration Array 0 I Array 2 l Array 1 T Array 3 T Guided FRU Submit Replacement ad E DAT 5 Software Release Level Unavailable No Drive In Slot Size B Array Number Drain Drive DA3 6 E JBODI Spare e Te ae E hd Figure 22 Drain Request Page Screen upper part Revision N 96217 gt srorac
19. for the two levels of redundancy data generated by the subsystem The Spares partition contains drives that are available for forming arrays When you form a production array the drives for the array are taken from the Spares partition Also when the subsystem reconstructs a drive it reconstructs the data onto a drive from the Spares partition The data transfer rate in megabytes per second of the channel This value cannot be changed The SubSystem IDentifier SSID for the functional storage control with which the functional device is associated The name of a specific subsystem at a site Each subsystem should have a unique name Revision N 96217 Term Support Facility Total Cache Type U T S Unavailable Partition User Cache WP 96217 Table 6 Configuration Terms Continued Meaning The number of operational dc power supplies available to support the system support processors maximum of 2 The percentage of total cache that is operational Total cache is the sum of user cache and the SVA s reserved cache The type of channel interface installed The SVA supports Fibre and ESCON channels OR The type of device that the functional device emulates Functional devices may emulate 3380J 3380K 3380KE 33901 33902 33903 or 33909 devices The SVA Unit 0 Tray 0 to 7 and Slot 0 to 7 in which the drive module is located Note Slot is referred to as Drive Number on the CD29 screen Note Some un
20. media The Equipment you have acquired by purchase or lease is manufactured by or for Sun Microsystems Inc and contains Microcode By accepting and operating this Equipment you acknowledge that Sun Microsystems Inc or its licensor s retain s ownership of all Microcode as well as all copies thereof that may execute in or be used in the operation or servicing of the Equipment and that such Microcode is copyrighted by Sun Microsystems Inc or its licensor s Sun Microsystems Inc hereby grants you the end user of the Equipment a personal nontransferable except as permitted in the transfer terms below nonexclusive license to use each copy of the Internal Code or any replacement provided by Sun Microsystems Inc or your authorized Sun Microsystems Inc distributor or reseller which license authorizes you the end user to execute the Internal Code solely to enable the specific unit of Equipment for which the copy of Internal Code is provided to perform its data storage and retrieval functions in accordance with Sun Microsystems Inc s or its licensor s official published specifications Your license is limited to the use of the Internal Code as set forth You may not use the Internal Code for any other purpose You may not for example do any of the following i access copy display print adapt alter modify patch prepare Derivative works of transfer or distribute electronically or otherwise or otherwise use the Inte
21. number of channels As indicated the result is in the number of seconds required The number of minutes required may be obtained by dividing that value by 60 96217 Hevision N 71 72 Revision N 96217 Drive Module Status The following table lists and describes the status designations for a drive module The drive module status is represented by a two character code the first character identifies the partition with which the drive is associated the second character displays the current state of the drive Status codes are displayed either as two characters or as two characters separated by a period For example the status of a drive module associated with the Production Partition in the active state is PA or P A Table 2 Drive Module Status Descriptions Partition State Meaning Production Partition Production Active P A PA Drive module is a member of an array that is associated with the Production partition Production Broken P B PB Drive module has been marked as broken It remains in this state until reconstruction is complete It also appears as U B in the unavailable partition Drive module is receiving data from the drain of a single drive module in the Production partition P C PC Production Draining P D PD Drive module is being drained P I PI P P PP Production Copy receiving drain data Drive module is part of an array initialization process Dri
22. or graphic Note A note provides additional information that is of special interest A note might point out exceptions to rules or procedures A note usually but not always follows the information to which it pertains Caution informs you of conditions that might result in A damage to hardware corruption of data or corruption of application software A caution always precedes the information to which it pertains Warning A warning alerts you to conditions that might result in long term health problems injury or death A warning always precedes the information to which it pertains Mensajes de alerta Los mensajes de alerta llaman la atenci n hacia informaci n de especial importancia o que tiene una relaci n espec fica con el texto principal o los gr ficos Nota Una nota expone informaci n adicional que es de inter s especial Una nota puede se alar excepciones a las normas o procedimientos Por lo general aunque no siempre las notas van despu s de la informaci n a la que hacen referencia Hevision N 96217 Precauci n Una precauci n informa sobre situaciones que podr an conllevar da os del hardware de los datos o del software de aplicaci n Las precauciones van siempre antes de la informaci n a la que hacen referencia Advertencia Una advertencia llama la atenci n sobre condiciones que podr an conllevar problemas de salud cr nicos lesiones o muerte Las advertencias van siempre antes d
23. processing option for the target devices to maximize performance 4 Using the reports generated in the dump process identify the data sets that could not be dumped because of I O errors Un catalog and delete the unreadable data sets Hecover and or restore the data sets identified as unreadable from the most current backup available 7 Perform forward recovery for restored data sets as needed 8 Resume normal processing The time required to perform the entire procedure depends upon the Net Capacity Load and the size of the subsystem However use the following formulas to estimate the expected time required to perform the dump operation The two examples provided here are extreme cases but they may be used to estimate the time for a specific site Recovery Time Estimate The amount of data contained on an SVA subsystem its functional load can be determined by multiplying the physical capacity by the Net Capacity Load and dividing that value by the compression compaction index functional load physical capacity X Net Capacity Load compression compaction index Using the functional load the amount of time required to dump that data can be estimated by multiplying the channel speed by the number of channels and dividing that value into the functional load However this formula assumes that tape devices are not a constraining factor functional load dump time sec res es channel speed X
24. subsystem is ServiceTek Plus equipped a Machine Initiated Maintenance MIM event may also be sent to the Customer Service Center CSC The SVA generates service SIMs based on the change in status condition detected Because of its RAID architecture unlike the 3390 and 3990 the SVA does not generate media SIMs Media maintenance is internal to the Disk Array Units it does not require Controller or host ERPs or operator intervention A service SIM is a text message that notifies users and service personnel that the subsystem hardware has experienced a condition requiring a service action that subsystem operation may be affected by a threshold being reached or other event or that general service related information is being conveyed to the user A service SIM acts as the service action trigger for an SVA subsystem The subsystem sends a service SIM when the ISP has detected an error condition threshold or event AND has e Fenced and or isolated the Field Replaceable Unit FRU that requires service OR e Determined that the error cannot be isolated or corrected by the SVA s extensive internal error recovery programs or user intervention may be required In most cases the SVA Control Unit executes error recovery actions Host ERP involvement is delayed until after the failing FRU has been isolated This frees up host resources for other processes However in certain conditions full host ERP involvement is required Hevision N 75 A
25. 4 SUN microsystems StorageTek Shared Virtual Array SVA V2X V2X2 Operations and Recovery Part Number 96217 Revision N storage lek 7M Shared Virtual Array SVA V2X V2X2 Operations and Recovery Copyright 2006 Sun Microsystems Inc 4150 Network Circle Santa Clara California 95054 U S A All rights reserved Sun Microsystems Inc has intellectual property rights relating to technology that is described in this document In particular and without limitation these intellectual property rights n include one or more of the U S patents listed at http www sun com patents and one or more additional patents or pending patent applications in the U S and in other countries This document and the product to which it pertains are distributed under licenses restricting their use copying distribution and decompilation No part of the product or of this document might be reproduced in any form by any means without prior written authorization of Sun and its licensors if any Third party software including font technology is copyrighted and licensed from Sun suppliers Parts of the product might be derived from Berkeley BSD systems licensed from the University of California UNIX is a registered trademark in the U S and in other countries exclusively licensed through X Open Company Ltd Sun Sun Microsystems the Sun logo Java AnswerBook2 docs sun com StorageTek StorageTek logo VolSafe and Solaris are trademark
26. A in VIP mode this is done by holding the switch on the Faceplate Assembly in the VIP position then pressing the power button 2 Once VIP starts there will be a warning message superimposed over the main VIP screen indicating that there is a problem with a Hevision N 137 volume This warning is shown in the following figure Click on the Ok button Microsoft Internet Explorer YIP HAS UNLOCKED ANO MOUNTED A LOCKED PHILE YOLLIME The ISP hard drive contains boot sector data whichindkcabes that the pHILE structures andjor file data resident on this drive MAY BE CORRUPTED Thiscondition Was Caused by an une pected interruption e g EPO ISP Proc Copy Seatch whe data was beingwritten to thas drive Following this message VIP perform volume verification shieh vall examinethe pHILE control structures for corruption Howeverthis ls no guarantee of data integrity Only performingan INIT SY5 will guarantee that no corruption exists SVA RESPONSE mot usable Figure 74 VIP Dual Fenced Condition Warning 3 The Volume Verification Menu shown in the following figure shows up next _ STORAGETEK VIP Version 3 SIML Version An automatic Volume Verification will be performed The results will be displayed to the screen Configuration Please wait Mant Status Menu f Fr i Diagnostice Menu m eh State Sawe Monti a Directony Display IML Menu FSCDCC hic stat Figure 75 Volume
27. A support processor Indicates what options are installed or activated in the subsystem The code that describes the location in Unit Tray Slot nomenclature of the FRU These codes are assigned by the manufacturer and are not required in routine operations The MAT partition contains drives that are organized into one or more arrays The purpose of the MAT partition is to allow you to test new arrays with non critical data before moving the arrays into the Production partition A number that identifies the general characteristics such as hardware level of the subsystem The unique name for a channel or the name assigned to a functional device The physical space in gigabytes on the disk arrays that is currently occupied by compressed user data The size in megabytes of NonVolatile Storage NVS installed in the subsystem Sixteen megabytes of effective NVS is standard in an SVA subsystem The number of arrays currently defined in the subsystem Indicates the temperature status either normal or over temp at the Disk Array Unit outlets If any Disk Array Unit is over temperature this field indicates over temp The part number for the FRU as assigned by the manufacturer Identifies the partitions to which the drives are assigned Drives may be in one of four Partitions production P MAT M Spare S and Unavailable U Hevision N 87 Term PRIV Production Partition PT Range Release Level S N Serial N
28. Data Bridge M ECAM Priv I PPRC Status Bridge M DASD Fast Write Iv m I MLN EEN MESA EA EA EZ p A ee Ae Figure 17 Virtual Unit Configuration Screen 3 The Device Number field is the device that you clicked on in the Virtual Unit Status screen Normally you would not have to change the contents of this field If you clicked on the wrong device you change just change the number here This field is also used to make a copy of an existing device 4 Enter a Device Name Device Type and Configuration Flags as required 5 Click on Submit when this screen is complete Note Other devices may be configured in the same manner However the usual practice is to configure the SVA using the SVAA Subsystem Access Passwords Subsystem control and maintenance functions are protected from unauthorized access by up to seven passwords depending on subsystem configuration 50 Revision N 96217 All passwords are controlled by a system operator or data center manager If a user enters an incorrect password a screen prompts the user to enter another Customer Logon Password This password is used on the DOP at the Logon screen as shown in Figure 3 on page 26 It gives access to all customer accessible screens This password is eight characters long lt must start with A followed by seven alphanumeric characters 0 through 9 and A through F This password is shown at the Access Control screen and
29. E JAIr M 23 m ii bs 1 y clu will he all rn f 1 J mil rien LNE Walt l ri UEVILE LA Software as will he Release Lewel File Utilities EIE TELA FSC DCC hic stat Figure 26 PPRC Termination Warning upper half Revision N 96217 amp STORAGETEK Configuration Status Guided FRU Replacement ti Sofhuare Release Level File Utilities LI Drain Brive Subsystem Debug Warning l Logout FSC DCC hic stat Figure 27 PPRC Termination Warning lower half Note All devices that were PPRC secondary devices will be put in the simplex state The SVA will do a warm start at this time 96217 Revision N 65 66 Revision N 96217 Exception Conditions Fencing The SVA has removed the responsibility for fence management from the operator by automatically isolating failed resources and clearing an imposed fence when the resource has been replaced The service representative performs the only human intervention required in the fence processing sequence Therefore the SVA Controller rejects the ICKDSF CONTROL CLEARFENCE command An SVA does not fence functional devices which are the equivalent of conventional devices behind a 3990 Since data is stored to and accessed from multiple physical drive modules within an array there are multiple paths to a functional volume from the Controller Should an error occur that restricts access to a phys
30. E Volumes zx t STORAGETEK A a A Configuration i amp Status Maintenance amp Debug T FSC DCC hic stat Figure 59 Check pHILE Volumes Screen 96217 Revision N 121 Maintenance Bus Diagnostic Menu A STORAGETEK v xu 2 n Test Duration w F o Maintenance amp Debug Bia gn astic FI sg LI X State Save FSC DCC hic stat Figure 60 Maintenance Bus Diagnostic Menu Screen Clicking on Maintenance Bus Diagnostic Menu of Figure 56 on page 118 brings up the screen of Figure 60 At this time select either Run Once or Loop Forever and then press Execute Note The first time the VIP program is run the Status and Test Results boxes will show Untested instead of the current display of FAILED and Failure 122 Revision N 96217 Once a test is started the screen of Figure 61 is displayed This simply indicates that the command was sent to the server and the server answered This only indicates a test start Click on Return to see the test running as shown in Figure 62 on page 124 gt IC F fia UI STORAGEIEN Help FSC DCC hic stat Figure 61 Command Sent to Server Screen 96217 Revision N 123 The screen of Figure 62 shows a test running A couple of tests have completed and passed and the rest are pending Notice that the Status box on the screen shows that the test is running i E
31. Editing and Printing EREP program or a Revision N 96217 similar program can be used to produce a report describing the details of the error SIM alerts are issued to the operator console based on the severity of the error An SVA subsystem generates SIM alerts for the following types of error conditions e Controller failures e Cache failures e Device failures The SVA does not generate SIM alerts for media failures because the disk arrays allow the dynamic recovery of any data stored on failed media For more information about track recovery and drive reconstruction refer to the introduction and reference manuals for the V2X V2X2 SIM sense data is also generated for conditions that are unique to the SVA The unique conditions detected by the SVA are Low number of spare drives Low NVS battery voltage e Physical device failure reconstruction process initiated e Physical device failure reconstruction process completed e Net Capacity Load NCL threshold exceeded e Drain operation complete e Battery back to full charge e Out of back end space A SIM alert for these unique conditions may be generated based on the severity of the condition For information about SVA specific SIMs and SIM alerts refer to the 9500 Shared Virtual Array Reference Establishing SIM Handling Procedures In an MVS environment a SIM alert remains on the operator console until the operator or storage administrator responds to the message
32. Figure 24 FSCIDCC Lookup Lookup FSC Description C Lookup DCC Description 3e41 Submit Status Success FSC 3e41 Description 3E41 CSE Conditional Capacity FSC Production Partition Conditional Capacity Low Threshold Reached This is reported at the detection of only 5 Collected Free Space remaining ENG Conditional Capacity FSC Production Partition Conditional Capacity Low Threshold Reached This is reported at the detection of only 55 Collected Free Space remaining Figure 24 FSC DCC Lookup Screen with FSC3a41 Showing Note The results of a DCC lookup are similar 6 You may look up another code or close that window when you are done Low Capacity FSC 3E41 Messages 60 When there is less than 1096 collected free space SVA reports this shortage by issuing a Service Information Message SIM The SIM contains a REFCODE the first two bytes of which are the fault symptom code 3E41 that indicates low on capacity The fault symptom code 3E40 indicates that the back end capacity has been exhausted At the same time the V2X V2X2 changes its thresholds to allow Free Space Collection FSC to do more work This allows Free Space Collection routines to collect free space from more array cylinders so that new data can be written As the V2X V2X2 approaches 0 Collected Free Space CFS the Free Space Hevision N 96217 96217 Collection routine is allowed access to more array cylinders as it tries to collect al
33. Identifies whether the channel interface is enabled Y or Yes or disabled N or No The hexadecimal identifier of the functional device The FDID is a value between 00 and 3FF Indicates whether an FRU is fenced Y or Yes not fenced N or No or partially fenced P or Partially and the type of fence imposed When the subsystem fences an FRU it is taken out of use until it can be replaced or repaired Fencing does not disrupt the subsystem s operation A partially fenced FRU indicates that some subset of the FRU such as a port is fenced but all other portions of the FRU is unfenced Indicates whether DASD fast write for the functional device is enabled Y or Yes or disabled N or No All writes to the SVA are DASD fast writes DASD fast write is never truly disabled Hevision N 96217 Term GB Global Spares HW Cpt ISP Ver sion List of Options Loc ID MAT Partition Model Name Net Load Nonvolatile Number of Arrays Outlet Temp DAU P N Partition 96217 Table 6 Configuration Terms Continued Meaning The functional capacity in gigabytes of the functional device which is determined by the capacity of the device model being emulated The number of spare drive modules to be reserved when you form a new array A subsystem may have one or two array spares assigned This value is set from Def Array size Describes the hardware compatibility level of the FRU The level of software operating the SV
34. PETTY D Spare a DA1 1 Data DAI 3 T 8000 Ano A Ayo AU i DADA 5i jal III DADA fi i fe dm Color Code Key Array U Unavailable E Qut Of Spec Array 1 MAT LI Attention LI LI zm Array 2 EI Spare Drain m LI Array 3 Invalid Array No Sl Drain To Ci B Status Guided FRU Replacement el Sofbware Release Lewel File Utilities Drain Drive Ga Lea Figure 13 Drain Drive Request Screen Lower Half To actually start a drive drain operation click on the small box in the center or the desired drive This brings up the warning screen as shown in Figure 14 on page 42 At this time verifiy that this in indeed the drive you wish to drain If this is the correct disk drive click the Continue buiton If this is not the correct disk drive or you do not wish to continue the operation click the Revision N 41 Canel button you are returned to the Drain Request Page as shown in Figure 12 on page 40 Configuration Status LS Lum ar qa CITED B FRU Replacement p i oftware tele ase Lewel r zz Continue File Utilities a ss Pd Ls La Brain Drive e Subsystem Debug Help Logout FSC DCC hic stat Figure 14 Drain Drive Request Warning Screen Note Drive drain times are dependant on system activity and the size of the disk drives involved On Screen Functions and Indicators On all VIP screens the following buttons a
35. PN 3134572xx e SVAA for Windows 2000 Server and Windows NT Server Command Quick Reference PN 3134569xx Shared Virtual Array Console SVAC for Windows NT e SVAC for Windows NT Quick Start Guide PN 3112993xx Other Documents e Peer to Peer Remote Copy Configuration Guide MP4007x e Planning For IBM Remote Copy SG24 2595 xx IBM document Revision N 96217 e Remote Copy Administrator s Guide and Reference SC35 0169 xx IBM document Viewing and Printing Web Based Electronic Documents Publications listed in Related Documents can be viewed and printed from the Sun Microsystems Inc Customer Resource Center CRC Web site at http www support storagetek com Historv of Changes 96217 Rev A Initial release September 2002 Hev B Second release December 2002 Minor changes involved edits and corrections Major changes include Added Low Capacity FSC 3E41 Messages section to chapter four Rev C Third release March 2003 Minor changes involving edits and corrections Rev D Fourth release March 2003 Minor changes involving edits and corrections Rev E Fifth release May 2003 Minor changes involving edits and corrections Rev F Sixth release December 2003 Minor changes involving edits and corrections Rev G Seventh release April 2004 Minor changes involving edits and corrections Rev H Eighth release February 2005 Minor changes involving edits and corrections
36. Release Level Figure 48 Switch ISP Master Screen Revision N 96217 Delete Installed Options Conti qu ration amp Status Maintenance amp Debug Diagnostics FSC DCC hic stat Figure 49 Delete Installed Options Screen 96217 Revision N 111 112 Delete Corrupted DBs in all SRLs Conti qu ration 5 Status ET Maintenance amp Debug Diagnostics Sofbuare Release Level FSC DCC hic stat Figure 50 Delete Corrupted Databases in all SRLs Screen Revision N 96217 96217 Reset Frame S N in Boot Blocks to 0 Conti qu ration Status ES Maintenance amp Debug Diagnostics Figure 51 Reset Frame S N in Boot Blocks to 0 Screen Revision N 113 Unfence Hard Drive Conti qu ratio amp Status ET Maintenance amp Debug Diagnostics gt 073 fe Release Level Help FSC DCC hic stat Figure 52 Unfence Hard Drive Screen Revision N 96217 Select Software Release Level m L STORAGETEK Configuration amp Status ES a J Maintenance amp Debug ir Diagnostics State Save B Sofhware Cur Release Laval aioe t Root Dir Valid Flag 00 Y Directory La Display l va FSGDEL hic stat Figure 53 VIP Select Software Release Level Screen Any item selected on this menu will show the results in the bottom portion of this screen 96217 Revision N 116 Directory Display f E STORAGETEK Co
37. Verification Menu 4 The volume verification starts as shown in the previous figure Once it is complete it will look like the screen of the following figure Examine that screen carefully It will either say no faults were found or if there was a problem the text of will change from No faults were found to one indicating a fault was found and fixed or the text will display that non fixable faults found 138 Hevision N 96217 96217 State Sava Menu di EL IG Releare Laval Directory VIP Version 2600 SIML Version 02000003 FSC FSC 2101 FSC 2102 FSC 2103 FSC 2104 FSC 2105 FSC 2106 FSC 2107 FSC 2108 FSC 2109 FSC 210A FSC 210B FSC 210C FSC 210D FSC 210E FSC 210F FSC 2110 FSC 2111 BERE D i No faults were found 0 FSC 211F FSC 2120 FSC 2171 FSC 2122 FSC 2123 FSC 2124 FSC 2125 FSC 2126 FSC 2127 FSC 2128 CET 7170 OUNT Figure 76 Volume Verification Menu with no faults found screen 5 minor problem Atter the previous figure screen appears If no faults were found you may continue with normal operation the subsystem may be IMLed in production mode If fixable faults were found they were fixed automatically the you may continue with normal operation the subsystem would be IMLed in production mode check to see if the subsystem fenced any drives after the IML completes If non fixable
38. You can perform all of the configuration sub tasks at the LOP Once you have assigned passwords and security levels at the LOP you can perform the remainder of these sub tasks from a host attached terminal via the Shared Virtual Array Administrator SVAA Because SVAA is more flexible and easier to use it is recommended that after you assign passwords and security levels at the LOP you then perform the remainder of the sub tasks at a host terminal via SVAA Modifying the Subsystem Configuration 46 Verifying the Current Release Level The current release level of the software for the SVA can be seen in the upper right portion of the Subsystem Configuration and Status Hevision N 96217 screen The menu path to that screen is shown in the following screen I ES C Subsystem Configuration and Status ec STORAGETEK _ Status l SIN Laud ISP Full Box IML Complete ice2 nnna18 Subsystem Configuration LU Status Release Level B01 13 03 DO ISP Version bs060623 IUP Version 6060623 CIP Version cb050105 FIP Version fc060203 Code Mismatch N Site Name Site Location 115778 Subsystem Name ICE2 Customer Name StorageTek Date 2006 07 10 Time 14 06 01 Config Arrays Installed Cache 760 Data Array Cap o Config Cache 8192 Total Cylinders 13 676 544 Physical Capacity 40006B Configured Cylinders 13 549 832 Collected Free Cap 99 22 Un
39. abase on the ISP and are eventually sent to the host No SIMs are discarded until all initial and repeat occurrences have been sent to and acknowledged by the host SIM Alert Message Formats As stated previously the SVA notifies the operator that a SIM event has occurred via a SIM alert message at the host operator console While the SVA may create unique SIMs SIMs different than those produced by the 3990 3 the SIM alert messages sent to the operator console are in general consistent with those sent by the 3990 3 In only a few instances are the SIM alert messages unique to the SVA Figure 28 represents the general format of a SIM alert message Figure 29 and Figure 30 are examples of a SIM alert message for the Hevision N 96217 MVS and VM operating environments Table 3 on page 77 describes the message fields within the SIM alert message MESSAGE ADDRESS AREA SEVERITY MACHINE TYPE SERIAL NUMBER REFERENCE CODE SUBSYSTEM ID VOLUME AND SERIAL NUMBER CYLINDER AND HEAD REPEATED Figure 28 SIM Alert Message Format IFA480E Ocuu CACHE SERVICE ALERT MT 9200XD3 SER 200 00000001 REFCODE 0000 0000 0000 ID 01 VOLSER volser cchh x cccc hhhh REPEATED Figure 29 An Example MVS SIM Alert Message DMKDADA4031 ccuu SCU MODERATE ALERT MT 9200XD3 SER 200 00000001 REFCODE 0000 0000 0000 ID 01 VOLSER volser CChh x ccce hhhh REPEATED Figure 30 An Example VM SP and VM SP HPO SIM Alert Message
40. and owitch is accessible only if front doors of unit are unlocked Standard Power Operations Turning on an SVA 1 Verify that the red UNIT EMERGENCY button on the power control panel is set to 1 Out position AUNIT EMERGENCY button is in the 1 position when the red button stands out from the frame AUNIT EMERGENCY button is in the 0 position when the red button is flush with the frame 96217 Hevision N 25 2 Ifa controlled power down was initiated at the Local Operator Panel set the POWER ENABLE switch to the 0 OFF position and wait a few seconds before continuing 3 Set the POWER ENABLE button on the Controller s power control panel to 1 ON The following sequence takes place Note With the doors closed some of these items are not noticeable The POWER ON indicator lights on the power control panel and power distribution units All array and controller impellers start spinning After 3 to 5 minutes these conditions start to occur The local operator panel activates Amber LEDs present on some FRUSs light up Array drives sequence on an amber LED lights on each then goes out as the drive becomes ready when a drive is ready its green LED lights The support facility starts the IML test verification procedure Amber LEDs present on some FRUs go off as the FRU is validated After the support facility verifies successful completion of the power on sequence the POWER SEQUENCE COMPLETE in
41. atus 95 Maintenance and System Debug 96 System Initialization 97 FRU ID Menu 99 Write ISP PROM VIP 100 Write ISP PROM SIML 101 EC Upgrade 102 Drive Reconstruction Menu 105 Switch ISP Master 110 Delete Installed Options 111 Delete Corrupted DBs in all SRLs 112 Reset Frame S N in Boot Blocks to O 113 Unfence Hard Drive 114 Select Software Release Level 115 Directory Display 116 Diagnostic Functions 118 Volume Verification 119 Create pHILE Control Files 120 Check pHILE Volumes 121 Maintenance Bus Diagnostic Menu 122 State Save Functions 128 Find All State Saves 129 Find All IUP State Saves 130 Find All ISP State Saves 131 Initialize All State Saves 132 Initialize All IUP State Saves 133 Initialize ISP State Saves 134 IML the ISP 135 E Dual Fenced Condition 137 Indications 137 Recovery 137 96217 Hevision N Revision N 96217 List of Figures Figure 1 Figure 2 Figure 3 Figure 4 Figure 5 Figure 6 Figure 7 Figure 8 Figure 9 Figure 10 Figure 11 Figure 12 Figure 13 Figure 14 Figure 15 Figure 16 Figure 17 Figure 18 Figure 19 Figure 20 Figure 21 Figure 22 Figure 23 Figure 24 Figure 25 Figure 26 Figure 27 Figure 28 Figure 29 Figure 30 Figure 31 Figure 32 Figure 33 Figure 34 Figure 35 Figure 36 Figure 37 Figure 38 Figure 39 Figure 40 Figure 41 96217 Power Control Panel 24 VIP Dual Fenced Condition Warning 29 Volume Verification Menu 30 Volume Verification Menu with no faults fou
42. c s service personnel or service providers licensed by Sun Microsystems Inc and that during the warranty period if any associated with the Equipment and during periods in which the Equipment is covered under a maintenance contract with Sun Hevision N 17 Alert Messages Microsystems Inc or service providers licensed by Sun Microsystems Inc both Internal Code and Maintenance Code may reside and be executed in or used in connection with such Equipment and you agree that no rights to Maintenance Code are conferred upon you by such facts Sun Microsystems Inc or the licensed service provider may keep Maintenance Code and service tools and manuals on your premises but they are to be used only by Sun Microsystems Inc s customer service personnel or those of service providers licensed by Sun Microsystems Inc You further agree that upon i any termination of such warranty period or maintenance contract period or ii transfer of possession of the Equipment to another party Sun Microsystems Inc and its authorized service providers shall have the right with respect to the affected Equipment to remove all service tools and manuals and to remove or disable all Maintenance Code and or replace Microcode which includes both Internal Code and Maintenance Code with Microcode that consists only of Internal Code Alert messages call your attention to information that is especially important or that has a unique relationship to the main text
43. cal thresholds have been reached a call is initiated to CSC and subsystem data is down loaded The ServiceTek Plus Facility can be enabled or disabled through the LOP or via a CSC login If ServiceTek Plus is disabled a record is entered in the file HIC STAT dia indicating that ServiceTek Plus is disabled In this event exception conditions are still logged and are accessible through the LOP or a CSC login Disk Array Recovery 70 The SVA Control Unit can automatically recover from a simultaneous failure of two drive modules in the same array Redundancy data is read from the remaining drives in the array and the data is reconstructed on a spare drive However three simultaneous device failures within a single array is considered an array failure because insufficient redundancy data remains to reconstruct the failing devices Recovery Procedure The following procedure provides a guideline for recovering data from an SVA subsystem in the event of an array failure Tailor this procedure to your environment Upon discovering an array failure 1 Immediately halt all update activity to the subsystem 2 Initiate DDSR processing for all functional volumes in the subsystem This deletes un allocated data space within the subsystem Hevision N 96217 3 Begin a functional volume dump operation for all of the volumes on the subsystem This step captures the remaining data specifying DATA ONLY for the dump operation Use the CYLINDER
44. configured Cylinders 26 712 Uncollected Free Cap 1 00 Net Load i Options Subsystem IDs VCU 00 VCU 01 ooa0 VCU 04 0041 JVCU 05 0044 ooas VCU 08 VCU 09 0048 ooac 0049 oo Figure 15 Subsystem Configuration and Status vcu oc The current level may be verified by checking on the Sun Web site under Customer Resource Center Note This screen can be viewed without login into the subsystem but you cannot make changes unless you log in with either the customer or service representative CSE password Current Status of the IML The current status of the IML is shown in the upper left portion of the screen In the example of the preceeding figure the status is shown as Full Box IML Complete This status is displayed at all times 96217 Hevision N 47 Changing Virtual Control Unit ID Numbers The Virtual Control Unit VCU ID numbers are changed on the Subsystem Configuration and Status screen Click on the current VCU ID that is not correct and a dialogue box appears asking for the new ID number Correcting the Time and Date Corrections to the time and date are done on the Subsystem Configuration and Status screen see Figure 15 on page 47 in the General Information section Click on the incorrect item A dialogue box appears asking for the correct time and date Changing Device Configurations Caution Potential Data Loss Changing these setting AN could resu
45. dicator lights Note IML can take 1 hour or longer based on cache size and the number of arrays When IML finishes the Subsystem Main Menu SS01 screen is displayed The message Full Box IML Complete is displayed on the upper Status line then is replaced by the message Battery Test Complete 4 Mainframe The operator may vary online all channels and functional devices between the subsystem and host system s Caution Potential Performance Loss The SVA does not AN support varying a CHPID online during a check0 warm start The user receives the message DYNAMIC PATH NOT OPERATIONAL at the console Open Systems The operator may now mount all file systems connected to the SVA and start applications as required Turning Off an SVA Before Powering Off Mainframe 26 Hevision N 96217 1 Atthe host console vary all of the addresses to the Disk Array Controller offline 2 Atthe host console vary all of the channels to the Disk Array Controller offline Open Systems 1 Close all applications using the SVA 2 Un mount all file systems using the SVA After doing either mainframe open systems pre power down procedures either use the Power Control Panel or the LOP to turn off the SVA Powering Off the SVA with the Power Control Panel Set the POWER ENABLE button on the SVA s power control panel to 0 OFF The Power ON indicator on the SVA s power control panel goes out Note Standard power off
46. does not shut down the subsystem immediately How long it takes depends on the amount of system activity and quiesce cleanup needed Emergency Power Off Operations This is also known as an emergency power off or EPO Emergency Power Off To turn off an SVA Controller in an emergency 1 Locate the red UNIT EMERGENCY button on the unit s power control panel 2 Lift the clear plastic guard and press the UNIT EMERGENCY button The unit powers down in the fastest possible sequence without compromising data integrity and the Power On indicator goes out Resetting an SVA After an Emergency Power Off 96217 Enabling Power After a Manual EPO Find the CUSTOMER CSE switch on the bottom of the power control panel then If the CSE CUSTOMER switch is set to CSE e set the CSE CUSTOMER to CUSTOMER e then set the UNIT EMERGENCY switch to the 0 OFF position e Then return the CSE CUSTOMER switch to the CUSTOMER position Revision N 27 e now initiate a normal power on sequence if that s desired at this time If the CSE CUSTOMER switch is set to CUSTOMER leave the CSE CUSTOMER switch in the CUSTOMER position e set the UNIT EMERGENCY switch to the 0 OFF position e now initiate a normal power on sequence if that s desired at this time Enabling Power After a Thermal EPO A serious condition must be assumed to exist within the SVA Contact your Sun Microsystems service representative to have
47. e Release Level Main Help Figure 43 Drive Reconstruction Menu Screen The above is the menu with no drives fenced If there was a drive fenced the following screen would be presented instead Revision N ME 105 miror 11313 da ESODCC hic stat Figure 44 Drive Fenced Screen Note Ifa drive is fenced the radio button for the correct drive reconstruction procedure is automatically selected as shown above A successful drive reconstruction results in the following screen being displayed 106 Revision N 96217 Drive Reconstr Figure 45 Successful Drive Reconstruction Screen 96217 Revision N 107 In the event that a drive reconstruction fails the following screen will be displayed SE ERA S 065127 10 313 d Main Help FSC DCC hic stat Figure 46 Drive Reconstruction Failure Screen 108 Revision N 96217 96217 If you attempt to connect to the SVA when a Drive Reconstruction is currently in progress the following screen will be displayed The Percent Complete is displayed in the upper right box of the Header frame and the Command in Progress is displayed in the Window Status bar bottom left of screen FSC DCC hic stat Help Figure 47 Connection During Drive Reconstruction Screen Revision N 109 110 Switch ISP Master Conti qu ration 5 Status ET Maintenance amp Debug Diagnostics
48. e IML 47 Changing Virtual Control Unit ID Numbers 48 Correcting the Time and Date 48 Changing Device Configurations 48 Subsystem Access Passwords 50 Customer Logon Password 51 CSE Logon Password 51 CSRC Connection Allow Disallow 51 Changing Passwords 52 Viewing Operations 53 Viewing the Subsystem Availability 53 Viewing the Status of the FRU Configuration 54 Drain Operations 55 Other Configuration Alterations 57 4 Error Recovery Actions 59 General Operator Error Recovery Actions 59 FSC DCC Lookup 59 Low Capacity FSC 3E41 Messages 60 PPRC Secondary Devices Recovery 62 5 Exception Conditions 67 Fencing 67 Data Assurance Check Mode 67 Pinned Data 68 Exception Reporting 68 EREP Exception Reporting 68 Using SIMs 68 Establishing SIM Handling Procedures 69 Disk Array Recovery 70 Recovery Procedure 70 Recovery Time Estimate 71 A Drive Module Status 73 B Service Information Messages 75 SIM Overview 75 SIM Alert Message Formats 76 SIM Reference Codes SIM REFCODE 78 SIM ALERT Severity Levels 79 SIM Logging and Reporting 80 SIM Severity Reporting Option 80 Machine Initiated Maintenance MIM 81 SVA Generated SIMs and MIMs 81 C Configuration Terms Defined 85 D Virtual Initialization Program 91 Overview 91 VIP Menu Tree 92 VIP Screens 93 6 Hevision N 96217 On Screen Functions and Indicators 93 Heartbeat 93 Main 93 Help 93 hic stat 93 FSC DCC 93 Tool Bar on the Left Side 94 VIP Main Menu 94 System Configuration and St
49. e la informaci n a la que hacen referencia Related Documents 96217 The following publications comprise the SVA document set available to Sun Microsystems Inc customers Shared Virtual Array SVA Subsystem Note The book part numbers changed The old numbers are shown in parenthesis e StorageTek Shared Virtual Array SVA V2X V2X2 Introduction 96216 MO9135 e StorageTek Shared Virtual Array SVA V2X V2X2 Operation and Recovery 96217 MO9137 e StorageTek Shared Virtual Array SVA V2X V2X2 Planning 96218 MO9136 e StorageTek Shared Virtual Array SVA V2X V2X2 Reference 96219 MO9139 e StorageTek Shared Virtual Array SVA V2X V2X2 System Assurance 96220 MO9138 e StorageTek Shared Virtual Array SVA V2X V2X2 System Assurance Tables 96223 MO9169 e StorageTek Shared Virtual Array SVA V2X V2X2 General Information 96221 MO9134 e StorageTek Shared Virtual Array SVA V2X V2X2 Peer to Peer Copy Configuration User s Guide 96225 MO9211 Shared Virtual Array Administrator SVAA for OS 390 e SVAA for OS 390 Configuration and Administration PN 3112905xx e SVAA for OS 390 Reporting PN 3112906xx e SVAA for OS 390 Installation Customization and Maintenance PN 3112908xx e SVA SnapShot for OS 390 Installation Customization and Maintenance PN 3112913xx Shared Virtual Array Administrator SVAA for VM e SVAA for VM Configuration and Administration PN 3134629xx e SVAA for VM Reporting PN 3134630xx H
50. eTex Sy red Virtua Status S N dies ISP Full Box IML Complete 129 zi m 175 00000003 n ES e KI Configuration E E Guided FRU Replacement er A00 DAO 1 Be ys LI LI AryO Aryo AryO File Utilities ow Color Code Key DEUM Array O LI Unavailable ra Out Of Spec Array 1 LI MAT DI Attention Array 2 LI Spare LI Drain Array 3 M invalid Array No JIBNI Drain To ia EEI Figure 23 Drain Request Page Screen lower part Once vou have selected the drives vou want drained click the Submit button at the top of the page Caution From a securitv standpoint this drain function is more of a copy function The SVA makes no attempt to erase or in any way obliterate the data on the drained drive s or array s While recovering the data is not possible by ordinary means it is still there Other Configuration Alterations Consult your service representative if you have other needed alterations to the configuration of the SVA Be aware that some alterations to the configuration cannot be made once customer or live data is resident on the SVA This data would have to be removed and temporarily stored elsewhere for some alterations Hevision N 57 58 Revision N 96217 Error Recovery Actions General Operator Error Recovery Actions For a fault or error that is not an array failure the operator should perform the following procedure 1 2 Generate an err
51. ed Only drives in Production or MAP partitions have an array ID The base channel address hexadecimal which is the lowest interface address on the channel The relative percentage of dc electrical charge available in the NonVolatile Storage NVS battery backup system If the battery can provide at least 72 hours of protection the display reads 100 If the battery can provide less than 72 hours of protection the display reads 0 The base functional device identifier hexadecimal for the channel The BFDID identifies the path between the base address and the functional device Indicates whether cache for the functional device is enabled Y or Yes or disabled N or No When cache is disabled data is still cached but the caching algorithm is changed Therefore in a write operation tracks are queued for immediate de staging to the arrays rather than being held in cache In a read operation a track is staged to cache and then queued for de allocation from cache as soon as the read operation is completed The size in megabytes of customer cache installed in the subsystem The channel interface to which the channel is connected within the specified cluster The SVA supports up to 32 parallel channels 16 per cluster so channel interfaces are designated A through P The cluster 0 or 1 to which the channel interfaces The number of channels installed for each cluster The number of cylinders for the functional device
52. edure ERP logs the SIM in the Error Recording Data Set ERDS If the SIM severity level is less than or equal to a pre established severity level threshold refer to SIM Severity Reporting Option a SIM alert message is sent to the operator console The SIM alert message contains a subset of the information included in a SIM Refer to SIM Alert Message Formats for more information about the SIM alert message Recommended Action Treat as an emergency Evaluate the current or potential effect on system and application operations Determine appropriate system recovery actions or actions to prevent possible product damage Call for service action which is required to restore the unit to full operation Because the ERDS often contains more detailed information about the condition than the SIM alert message the host Environmental Record Editing and Printing EREP program or a similar program can be used to produce a report describing the error Error reports such as these speed problem determination and can help you to decide when to request immediate or deferred service SIM Severity Reporting Option The SVA allows you to select which SIM alert messages are sent to the host console although the selection must be implemented by a Setting Zero One Two Three 80 service representative The following SIM severity reporting options are available Reporting Option All SIMs are reported as SIM alert messages Al
53. el Statement The following warning label statement in Kanji pertains to BSMI regulations in Taiwan R O C eA ae PRM eA EAE PRA PT se ie A TA AE AT RA A PRE AAA ea G English translation This is a Class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures Internal Code License Statement The following is the Internal Code License Agreement from Sun Microsystems Inc NOTICE INTERNAL CODE LICENSE PLEASE READ THIS NOTICE CAREFULLY BEFORE INSTALLING AND OPERATING THIS EQUIPMENT THIS NOTICE IS A LEGAL AGREEMENT BETWEEN YOU EITHER AN INDIVIDUAL OR 14 Revision N 96217 96217 ENTITY THE END USER AND STORAGE TECHNOLOGY CORPORATION Sun Microsystems THE MANUFACTURER OF THE EQUIPMENT BY OPENING THE PACKAGE AND ACCEPTING AND USING ANY UNIT OF EQUIPMENT DESCRIBED IN THIS DOCUMENT YOU AGREE TO BECOME BOUND BY THE TERMS OF THIS AGREEMENT IF YOU DO NOT AGREE WITH THE TERMS OF THIS AGREEMENT DO NOT OPEN THE PACKAGE AND USE THE EQUIPMENT IF YOU DO NOT HAVE THE AUTHORITY TO BIND YOUR COMPANY DO NOT OPEN THE PACKAGE AND USE THE EQUIPMENT IF YOU HAVE ANY QUESTIONS CONTACT THE AUTHORIZED SUN MICROSYSTEMS INC DISTRIBUTOR OR RESELLER FROM WHOM YOU ACQUIRED THIS EQUIPMENT IF THE EQUIPMENT WAS OBTAINED BY YOU DIRECTLY FROM SUN MICROSYSTEMS INC CONTACT YOUR SUN MICROSYSTEMS INC REPRESENTATIVE 1 Definitions The followin
54. em is installed it must be configured to accept data Configuring the subsystem is achieved in four steps The first three configuration steps are performed by Sun Microsystems personnel You can complete the fourth configuration step or a service representative can do so 1 The configuration features that are standard for all subsystem configurations are factory installed on the hard drives in the SVA Controller 2 As part of the subsystem installation a service representative installs the optional features selected by your company when placing the order Features that can be installed with the subsystem are the addition of ServiceTek Plus or the customer s cache size in the Controller 3 As part of the subsystem installation a service representative sets up the minimum subsystem configuration This set up procedure consists of several sub tasks including Defining the minimum subsystem global configuration Defining the minimum channel configuration Allocating the spares required to form a production array Forming at least one production array Defining the minimum functional configuration and designating a privileged Extended Control And Monitoring ECAM device In order to perform these configuration sub tasks you must have access to restricted functions In addition you must thoroughly understand the configuration process and its implications which are discussed in the SVA s planning guide 96217 Hevision N 45
55. ems Caution Sun Microsystems strongly suggests that only a qualified and trained person operate the VIP program 3 These are the two internal hard drives that contain configuration data and various event logs These are not to be confused with the drives holding customer data The VIP program does not and cannot access customer data 96217 Revision N 91 VIP Menu Tree VIP Main Menu Subsystem Maintenance Select Configuration and System Software and Status Debug Release Level Directory Diagnostic State Save IML the Display Functions Functions ISP Switch Remove Display ISP SRL Executable Master Fences Directory System Find All Initialization State Saves Init Sys Display Find All Diagnostic IUP Directory State Saves Delete Delete Installed SRL Options Current FRU FRU ID Menu Delete Delete Display Find All Corrupted DBs SRL Database ISP in all SRLs State Saves Directory State Saves Write ISP PROM VIP Reset Frame Delete Display Initialize S N in Boot SRL ROOT All Blocks to 0 Databases Directory State Saves Write ISP PROM SIML EC Unfence Delete Display Initialize Hard SRL State Save IUP U d pgrade Diives Event Logs Directory State Saves Change to Display Initialize Current Config ISP Selected SRL Directory State Saves Drive Reconstruction Menu Delete Maintenance Current Bus Diagnostic Selected SRL Menu General Information Volume
56. erformance degradation is possible in a heavily loaded environment No system or application outage has occurred A primary I O resource in the subsystem is disabled oignificant performance degradation is possible System or application outage may have occurred Hevision N Although presented for informational purposes the SIM may be part of a larger impact on system operations Therefore if accompanied by other higher severity SIMs an evaluation of the potential effects on system operations in terms of the higher severity SIMs is warranted Otherwise no specific action need be taken unless directed by local site data collection procedures Promptly evaluate the effects on system operations As required plan for service action by the customer service engineer If you defer action application outages and or unacceptable performance degradation may occur if previously recoverable exceptions become unrecoverable Immediately evaluate the effect on system operations Plan appropriate system recovery actions Call for service action which is required to restore the unit to full operation 19 Severity Field ACUTE Table 4 SIM Severity Levels Continued A major I O resource in the subsystem is disabled or damage to the unit is possible Performance may be severely degraded System and or application outages may have occurred SIM Logging and Reporting At the host a host Error Recovery Proc
57. evision N 19 20 e SVAA for VM Installation Customization and Maintenance PN 3134631xx Shared Virtual Array Administrator SVAA for OS 390 and VM e SVAA for OS 390 and VM Messages and Codes PN 3112907xx Shared Virtual Array Administrator SVAA for Solaris e SVAA for Solaris User s Guide PN 3112909xx e SVAA for Solaris Messages PN 3112910xx e SVAA for Solaris Installation PN 3112911xx e SVAA for Solaris Quick Start Guide PN 3134509xx e SVAA for Solaris Command Quick Reference PN 3134119xx Shared Virtual Array Administrator SVAA for HP UX e SVAA for HP UX User s Guide PN 3134257xx e SVAA for HP UX Messages PN 3134244xx e SVAA for HP UX Installation PN 3134254xx e SVAA for HP UX Quick Start Guide PN 3134512xx e SVAA for HP UX Command Quick Reference PN 3134253xx Shared Virtual Array Administrator SVAA for AIX e SVAA for AIX User s Guide PN 3134602xx e SVAA for AIX Messages PN 3134600xx e SVAA for AIX Installation PN 3134599xx SVAA for AIX Quick Start Guide PN 3134601 xx e SVAA for AIX Command Quick Reference PN 3134598xx Shared Virtual Array Administrator SVAA for Windows 2000 Server and Windows NT Server e SVAA for Windows 2000 Server and Windows NT Server User s Guide PN 3134573xx e SVAA for Windows 2000 Server and Windows NT Server Messages PN 3134571xx e SVAA for Windows 2000 Server and Windows NT Server Installation PN 3134570xx e SVAA for Windows 2000 Server and Windows NT Server Quick Start Guide
58. g Diagnostics FSUDEL hic stat Figure 73 VIP IML Selection Screen This screen allow you to remotely exit VIP and reboot the SVA without pressing any buttons on the actual SVA If you click on the IML in VIP mode VIP Switch Overide box putting a check there the SVA will come back up in VIP mode While the SVA can be rebooted from a production screen it cannot be brought up in VIP mode 96217 Revision N 135 136 Revision N 96217 Dual Fenced Condition Indications Recovery 96217 If one of the drives for the ISP cards is fenced or otherwise unusable and the usable drive is in the middle of a write operation and there is a complete loss of power to the SVA or the EPO button is pressed it will render the last usable drive as fenced When power is restored the SVA will find no usable drives from which to IML During a normal power down the SVA finishes all write activity to the hard drives before finally shutting down power thus avoiding this condition It is only the sudden loss of power or the use of the EPO button that creates the conditions required to fence the drive s This dual fenced condition is indicated at power on by 1 the power up sequence stops without the Power Complete LED illuminating 2 and the red and green LEDs on the ISP cards flashing Recovery from the dual fenced condition is done with the VIP Follow this procedure to correct the problem 1 Reboot the SV
59. g terms are defined as follows A Derivative works are defined as works based upon one or more preexisting works such as a translation or a musical arrangement or any other form in which a work may be recast transformed or adapted A work consisting of editorial revision annotations elaboration or other modifications which as a whole represent an original work of authorship is a Derivative Work B Internal Code is Microcode that i is an integral part of Equipment ii is required by such Equipment to perform its data storage and retrieval functions and iii executes below the user interface of such Equipment Internal code does not include other Microcode or software including data files which may reside or execute in or be used by or in connection with such Equipment including without limitation Maintenance Code C Maintenance Code is defined as Microcode and other software including data files which may reside or execute in or be used by or in connection with Equipment and which detects records displays and or analyzes malfunctions in the Equipment D Microcode is defined as a set of instructions software that is either imbedded into or is to be loaded into the Equipment and executes below the external user interface of such Equipment Microcode includes both Internal Code and Maintenance Code Hevision N 15 16 and may be in magnetic or other storage media integrated circuitry or other
60. ical device within the array the drive reconstruction recreates the data stored on that device and places it on a spare drive Data Assurance Check Mode 96217 In certain conditions an SVA subsystem may enter a data assurance check mode In this state data cannot be assured to be correct and commands that access data are not accepted The conditions that cause the subsystem to enter a data assurance check mode are e The battery backup units that support NonVolatile Storage NVS have discharged after a power failure with modified records in NVS e The mapping tables cannot be completely recovered during a Controller initialization In data assurance check mode sense bytes 22 and 23 which contain the fault symptom code are 9203 or E203 The console log for this time period may provide more information about the condition You can reset this condition and exit from this state by resetting the data assurance check mode at the local operator panel After resetting the subsystem normal operation can proceed however you must take steps to determine what if any data has been compromised Revision N 67 Pinned Data Traditionally pinned data is data in cache that cannot be written to a device and thus must remain in cache until it is manually erased Pinned data is usually the result of an un correctable media failure where the record is stored An SVA subsystem does not experience pinned data because of dynamic mapping A
61. its may be only half populated Therefore not all U T S locations contain drive modules The Unavailable partition includes any drive or drive slot the physical space where a drive can be installed that is not active Thus broken drives or empty drive slots are listed in the Unavailable partition The percentage of cache that is available for user data Identifies whether the functional device is write protected Y or Yes or not write protected N or No If the functional device is write protected the data on it is read only and cannot be overwritten Hevision N 89 90 Revision N 96217 Virtual Initialization Program Overview The Virtual Initialization Program VIP is a standalone utility comprised of a subset of the support processor card ISP card functional microcode lt allows for a low level support processor file system access in order to perform very basic support processor functions The VIP runs on only one ISP3a processor and has functional access to the ISP hard drives and File System as well as machine FRU Bus The VIP contains the NFTP server and supports the external Vshell client under the ISP Ethernet interface In order to utilize the VIP program the machine must be re booted in VIP mode This is a disruptive re boot and the subsystem will be unavailable to the host for data processing while in this mode Generally speaking the SVA will only be in VIP mode if it is encountering significant probl
62. ixable faults were found they were fixed automatically the you may continue with normal operation the subsystem would be IMLed in production mode check to see if the subsystem fenced any drives after the IML completes If non fixable faults were found you need to perform a system initialization A Caution Possible Performance Problem and Data Loss If non fixable faults were found a service representative should be called to assist with restoring the system correctly This is not a minor problem Hevision N 31 32 Revision N 96217 Detached Operator Panel Configuring and examining the current condition of an V2X V2X2 requires a PC with the required software loaded Connecting to the SVA The following figure displays the connection screen Enter the IP address of the SVA to which you wish to connect or its subsystem name then click on the Connect button STORAGETEK SVA Op Panel Connect To connectto an SVA enter the SVA IP Address or Alias loe Connect Figure 5 Connection Screen 96217 Hevision N 33 34 EE STORAGETEK SVA Shared Virtu If the connection was successful you are taken to the Main Menu and Logon Screen This screen is shown in the following figure Either choose a menu item or log onto the SVA for more options m ared Virtual Array B S N Master ISP w ice16 00008161 4 Y Status Full Box IML Complete 7 H Main Menu
63. l SIMs except those with the lowest severity SERVICE are reported as SIM alert messages Only SIMs with the two highest severity levels SERIOUS and ACUTE are reported as SIM alert messages Only SIMs with the highest severity level ACUTE are reported as SIM alert messages Hevision N 96217 Note ACUTE alerts cannot be suppressed As shipped the severity reporting option is pre set to zero therefore all SIMs are reported as SIM alert messages Upon installation you may request that the service representative change the severity reporting option However if you modify the setting we recommend that e You do not suppress alerts with a severity higher than MODERATE e You regularly run EREP to extract the System Exception Report which contains detailed SIM activity for ALL logged SIM activity including those that have had SIM alert console messages suppressed To have SIMs automatically initiate EREP keep the SIM severity reporting option at three In this case when a SIM alert message is received and the full SIM is logged in the error recording log it is automatically included in an Asynchronous Notification Record Detail report Machine Initiated Maintenance MIM Machine initiated maintenance reduces on site service representative requirements by automatically reporting whether a system is inoperable degraded subject to potential failure or ready to off load event log data When a fault condition occurs or a
64. l free space remaining in the subsystem If you receive this low on capacity SIM take the following steps 1 Monitor FSC using SVAA Space Utilization reports or SVAA and the V2X V2X2 local operator panel 2 Identify which files or functional device can be migrated to another storage subsystem or backed up to tape 3 Initiate the migration of the files or functional device to another storage subsystem or back up the files or functional device to tape 4 Delete the files or functional device To delete a functional device first vary the functional device offline to all attached hosts 5 Wait for free space collection and DDSR to return the capacity to the available cylinders pool Note When a file or a functional device is deleted the disk array capacity that it occupied may not become available for several minutes to several hours If the V2X V2X2 has no more array cylinders to allocate it no longer accepts any commands that require a write operation including commands that are issued to browse scratch or delete a data set Such commands are rejected with INTERVENTION REQUIRED sense data If you receive an out of capacity SIM take the following steps First check for uncollected free space If there is uncollected free space free space collection collects it and the Intervention Required state is reset Reduce the update write and write delete content of the user workload and then follow the low on capacity proced
65. le data set e g a work volume of temporary data that occupies at least 64 megabytes of capacity e Designate one functional device with low write activity as a privileged ECAM device e This is the ECAM device that accepts the write operation and allow you to delete the work volume PPRC Secondary Devices Recovery In the event that the primary SVA has become disabled use the following procedure to recover PPRC secondary volumes so the host can access these volumes 62 Hevision N 96217 1 Use the following menu sequence to get to the Terminate PPRC screen CSE Customer Login CSE Customer Main Menu Terminate PPRC Configuration Statuz guided FRU 01 00B1 12 0000 zu 03 0000 File Utilities Ls Brain Drive m bn qat b e a a a wp I LEN 1 wc we wc wc EJ VC mi WC m Te Subsystem Debug Main Help Logout FSC DCC hic stat Figure 25 Terminate PPRC Screen 2 Atthe Terminate PPRC screen click on either the SSIDs desired or click on the ALL SSIDs button to terminate the PPRC secondaries 96217 Revision N 63 3 The Terminate PPRC screen will show a warning as shown below Click on the Continue to complete the termination ISTORAGETEK Complete E Configuration Va Warning Status md ar mia E qn 4 LIL MAL LILE EI J ue Guided FRU Replacement j a 2 E l Cutine eR m LI 4 mm s Fl jk 11 U L I 1 HD E 1 LI LUNS i Wal
66. ll write operations result in a functional track being copied from cache to a disk array The functional track is always written to a new location never to the position from which it was read Exception Reporting 68 The SVA exception conditions are reported in several ways and can be collected and formatted by using the following utilities EREP Exception Reporting Using SIMs The use of Environmental Record Editing and Printing EREP for exception reporting is of minimal value with the SVA Most problems are resolved within the subsystem and are not visible to the host Correctable errors are resolved using the redundancy data to reconstruct damaged functional tracks Service Information Messages SIM contain sense data that describe certain error conditions encountered by the subsystem All SIMs are recorded in the Error Recording Data Set ERDS Based on the SIM sense data a SIM alert is sent to the operator console indicating that an error condition has been encountered and recorded in the ERDS A SIM alert includes e Machine type and model e Plant of manufacture and machine serial number Failing part of the subsystem e Severity of the failure e Effect of the repair e REFCODE When requesting service the customer reports the machine type and machine serial number The SIM sense data recorded in the ERDS contains more specific information about the error than does the SIM alert message The Environmental Record
67. lt in the destruction of stored data Be sure that the arrav in which the device vou are changing has been drained before proceeding with this operation The changing device configurations via the DOP is done bv 1 Use the following menu path shown to get to the Virtual Unit Data screen as shown in Figure 16 on page 49 2 A Virtual Control Unit is also know on the host end as a Logical Control Unit For all intents and purposes thev are the same thing 48 Revision N 96217 CSE Customer Configuration Status Main Menu 96217 L Menu Virtual Unit Data TA STORAGETEK tatus Full Bax IML Complete Status Configuration FET mm LL AL Oh 15 06 17 EZ Data for VCU Drain Drive Figure 16 Virtual Unit Data Screen Upper half 2 Click in the box of the VUnit whose configuration you wish to change That displays the Virtual Unit Configuration Screen as shown in the following figure Revision N 49 STORAGETEK Status IP S N ee ISP Full Box IML Complete Ice15 00008161 Virtual Device Status Select VCU FTC GES PETE CE EGER CES OE ETS ESTER BEN EUR VDev Data for VCU Please Enter Virtual Unit Configuration Data j Device Number oooo Device Name EEE Primary Cylinders 3 39 BMC Status Brain Drive Device Tvpe Lm 3380J C 33901 3380K C SERIEM 9 Configuration Flags CKD Enabled Cache Enable v Read Only T PPRC
68. ment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his or her own expense Agency Compliance Statement 96217 The SVA complies with the following agencies UL Recognized Component by Underwriters Laboratories Inc to otandard UL 60950 Information Technology Equipment CE Mark to show compliance to European Union Directives European Union Safety amp EMC Hevision N 13 CISPR 22 and EN55022 Warning This is a Class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures Japanese Compliance Statement The following compliance statement in Japanese pertains to VCCI EMI regulations COR HUELEN Aaa VCCI ORF EOC VT FAA HRMS CT CORE t ZEE CHATS CBR Seles TCOPHVET COMBICIMFAAP BYOCHReEBT SLIBRENSCEPHUET English translation This is a Class A product based on the Technical Requirement of the Voluntary Control Council for Interference by Information Technology VCCI In a domestic environment this product may cause radio interference in which case the user may be required to take corrective actions Taiwan Warning Lab
69. nd indicators have these meanings Heartbeat The heartbeat in the upper right corner of the screens indicates various things by is graphic e The red pulsating heartbeat indicates that you are connected and it is ready 42 Revision N 96217 Main Help hic stat FSC DCC e The red heart with the circle and diagonal line through it indicates that the connection to the V2X V2X2 has been lost even if only temporally as in when doing a re boot e Adisk drive replacing the heart with a percentage close to it indicates a drive rebuild is in progress and the percentage it has completed Clicking on the button labeled Main takes you to the main menu Clicking on the button labeled Help brings up the help file and take you to the information relevant to the screen on which you clicked on the Help button The help information for the Detached Operator Panel is one long file Clicking on the button labeled Hic Stat takes you to the current Hic Stat file Clicking on the button labeled FSC DCC brings up the look up screen for both a Fault Symptom Code FSC or a Diagnostic Condition Code 1 Hic stat stands for HumaninterfaceControl STATus log 96217 Revision N 43 44 Revision N 96217 Subsystem Configuration Note A complete list of configuration terms and the definitions for them can be found in Configuration Terms Defined on page 85 Initial Configuration of an SVA Subsystem Once the SVA subsyst
70. nd screen 31 Connection Screen 33 Main Menu and Logon Screen 34 Password Override Screen 35 Customer Main Menu Logged In 36 Configuration Status Menu Screen 37 Subsystem Configuration and Status Screen 38 Set Date and Time Screen 39 Drain Drive Request Screen Upper Half 40 Drain Drive Request Screen Lower Half 41 Drain Drive Request Warning Screen 42 Subsystem Configuration and Status 47 Virtual Unit Data Screen Upper half 49 Virtual Unit Configuration Screen 50 Access Control Screen 52 Change Customer Password Screen 53 Subsystem Availability Screen 54 FRU Status Screen 55 Drain Request Page Screen upper part 56 Drain Request Page Screen lower part 57 FSC DCC Lookup Screen with FSC3a41 Showing 60 Terminate PPRC Screen 63 PPRC Termination Warning upper half 64 PPRC Termination Warning lower half 65 SIM Alert Message Format 77 An Example MVS SIM Alert Message 77 An Example VM SP and VW SP HPO SIM Alert Message 77 VIP Menu Tree 92 Main VIP Screen 94 VIP System Configuration and Status Screen 95 VIP Maintenance and System Debug Screen 96 System Initialization Screen 97 System Initialization Complete Screen 98 FRU ID Menu Screen 99 Write ISP PROM VIP Screen 100 Write ISP PROM SIML Screen 101 EC Upgrade Screen 102 EC Upgrade Second Screen 103 Revision N 9 Figure 42 Figure 43 Figure 44 Figure 45 Figure 46 Figure 47 Figure 48 Figure 49 Figure 50 Figure 51 Figure 52 Figure 53 Figure 54 Fig
71. nfiguration 2 Maintenance Directo ny Display FSUDEL hic stat Figure 54 VIP Directory Display Screen Figure 55 on page 117 shows the executable directory All other directory displays are similar Revision N 96217 A k STORAGETEKT Configuration amp Status SE E Maintenance Es Debug Directo ny Displ aw hic stat Figure 55 Display Directory Screen Example 96217 Revision N 117 Diagnostic Functions o t STORAGETEK Configuration amp Status Maintenance amp Debug Display Fa Main FSC DCC hic stat Figure 56 VIP Diagnostic Menu Screen Note The HD Read Diagnostics could take a lot longer than the 20 minutes indicated on the screen Revision N 96217 Volume Verification m STORAGETEK Configuration amp Status L z Maintenance a Debug Diagnostics FSC DCC hic stat Figure 57 Volume Verification Screen 96217 Revision N 119 120 Create pHILE Control Files Em e i Fm 1 STORAGETEK gt r f 8 na A 0 W p a a Li ir si r T TI JU A a win L k H E I f Configuration amp Status Diagnostic Functions Bel m m Maintenance Debug Diagnastics FSC DCC hic stat Figure 58 Create pHILE Control Files Screen Note This screen shows that the operation was successful Revision N 96217 Check pHIL
72. ning blank Hevision N 96217 Recovery Recovery from the dual fenced condition is done with the VIP Follow this procedure to correct the problem 1 Reboot the SVA in VIP mode this is done by holding the switch on the Faceplate Assembly in the VIP position then pressing the power button 2 Once VIP starts there is a warning message superimposed over the main VIP screen indicating that there is a problem with a volume This warning is shown in the following figure Click on the Ok button teo ER Microsoft Internet Explorer E EEE X YIP HAS UNLOCKED ANC MOUNTED A LOCKED PHILE VOLUME The ISP hard drive contains boot sector data whichindcates that the pHILE strucbures andjor file data resident on this drree MAY EE CORRUPTED Thisconaktion Was Caled by an unexpected interruption e g EPO BP Proc Copy Segtch Ahle data was bengsrikten to thas drive Following this message ViPvell perform Yolume Yenficaton which will examinethee pHILE control structures for corruption Howevwerthis amp no guarantee of data integrity Only performingan INIT 575 will guarantee that no corruption exists 544 RESPONSE not usable Figure 2 VIP Dual Fenced Condition Warning 96217 Revision N 29 3 The Volume Verification Menu shown in the following figure displays SIML Version An automatic Volume Verification will be performed a The resol sill as displayed tuithe Scb Configuration Please wait Mant Statuc Menu
73. nitialization Program is one long file hic stat Clicking on the button labeled Hic Stat will take you to the current Hic Stat file The actual file name is hic stat dia FSC DCC Clicking on the button labeled FSC DCC will bring up the look up screen for both a Fault Symptom Code FSC or a Diagnostic Condition Code 4 Hic stat stands for HumanlnterfaceControl STATus log 96217 Hevision N 93 94 Tool Bar on the Left Side The tool bar on the right side allows you to do several functions with just one click it does the function or it is a shortcut to a particular screen Note Actual screen display will depend on the microcode level of the VIP installed The following are representations of what you may see Actual screens will also depend on the configuration VIP Main Menu STORAGETEK VIF Version 40 0 0 Conti qu ration amp Status Maintenance Debug Diagnostics Ba Mi State Sawe p TL P amd ema CO dh A im Mr VE TET U ALOTI amp LaL Venen Hz ri MM 8 fH j inp Sofhware Maintenance amp Debuc Release Level Diagnostic State Save IML Main Help FSC DCC hic stat Figure 32 Main VIP Screen Revision N 96217 96217 System Configuration and Status Configuration amp Status Maintenance amp Debug Diagnostics a sk L k State Save ti Sofware Release Level Directo ny Display a Main FSC DCC hic
74. or report for the subsystem Record all of the information that is available about the fault or error including any information displayed on the This includes The site location number subsystem model number and serial number of the machine which are displayed on the SUBSYSTEM CONFIGURATION screen The fault symptom code which may be displayed on the included in the SIM REFCODE or included in the error report The REFCODE which is included in the SIM alert The FRUID which may be displayed on the or included in the error report Perform a Fault Symptom Code FSC lookup Refer to FSC DCC Lookup Record the phone number of the phone nearest to the subsystem Call for service If the subsystem is supported by Service Tek Plus this step is automatically performed by the subsystem FSC DCC Lookup Any time you find a Fault Symptom Code FSC or Diagnostic Condition Code DCC on the DOP you may look up that code s meaning by using the following procedure 96217 1 Click on the FSC DCC button found in the lower right of most screens Clicking on that button brings up the lookup screen as shown in Figure 24 on page 60 Click on either the Lookup FSC Description default radio button or click in the Lookup DCC Description radio button Hevision N 59 A Enter the FSC or DCC code in the window 5 Click on the Submit button The results of the search are shown in the something as shown in
75. r in your correspondence if they are available This expedites our response D jew LA Adobe PostScript Table of Contents List of Figures 9 List of Tables 11 Preface 13 Notices 13 United States FCC Compliance Statement 13 Agency Compliance Statement 13 CISPR 22 and EN55022 Warning 14 Japanese Compliance Statement 14 Taiwan Warning Label Statement 14 Internal Code License Statement 14 Alert Messages 18 Mensajes de alerta 18 Related Documents 19 Viewing and Printing Web Based Electronic Documents 21 History of Changes 21 1 Power Control Operations 23 Power Control Panel Controls and Indicators 23 Standard Power Operations 25 Turning on an SVA 25 Turning Off an SVA 26 Before Powering Off 26 Powering Off the SVA with the Power Control Panel 27 Emergency Power Off Operations 27 Emergency Power Off 27 Resetting an SVA After an Emergency Power Off 27 Enabling Power After a Manual EPO 27 Enabling Power After a Thermal EPO 28 The Dual Fenced Condition 28 Creating The Dual Fenced Condition 28 Indications 28 Recovery 29 2 Detached Operator Panel 33 Connecting to the SVA 33 Current Configuration and Status 37 Draining Drives or Arrays 40 On Screen Functions and Indicators 42 Heartbeat 42 Main 43 Help 43 hic stat 43 FSC DCC 43 3 Subsystem Configuration 45 Initial Configuration of an SVA Subsystem 45 Modifying the Subsystem Configuration 46 96217 Revision N 5 Verifying the Current Release Level 46 Current Status of th
76. rd party having access to the Equipmen You may transfer possession of the Internal Code to another party only with the transfer of the Equipment on which its use is authorized and your license to use the Internal Code is discontinued when you are no longer an owner or a rightful possessor of the Equipment You must give such transferee all copies of the Internal Code for the transferred Equipment that are in your possession along with a copy of all provisions of this Notice Any such transfer by you is automatically without further action on the part of either party expressly subject to all the terms and conditions of this Notice passing in full to the party to whom such Equipment is transferred and such transferee accepts the provisions of this license by initial use of the Internal Code You cannot pass to the transferee of the Equipment any greater rights than granted under this Notice and shall hold Sun Microsystems Inc harmless from any claim to the contrary by your transferee or its successors or assigns In addition the terms and conditions of this Notice apply to any copies of Internal Code now in your possession or use or which you hereafter acquire from either Sun Microsystems Inc or another party You acknowledge that copies of both Internal Code and Maintenance Code may be installed on the Equipment before shipment or included with the Equipment and other material shipped to you all for the convenience of Sun Microsystems In
77. rity Issued Extended Control and Monitoring ECAM events 730C HOST INITIATED MAT COMPLETE SERVICE No Low Spares events Drive Reconstruction events Conditional Capacity none remaining or threshold reached events 3E40 PRODUCTION PARTITION NONE ACUTE REMAINING PRODUCTION PARTITION THRESHOLD SERIOUS REACHED Subsystem Security Secure Options events No 3E41 No 71C2 SECURITY VIOLATION MODERATE Yes through 71C9 7201 SECURITY VIOLATION UNCORRECTED MODERATE Yes 7200 SECURITY VIOLATION ONGOING MODERATE Yes 82 Revision N 96217 Table 5 System Generated SIM and MIM Events Continued MIM Severity Issued Functional Area FSC Problem Description Support Facility Problems Detected events 3FFF SUPPORT FACILITY DOWN SERIOUS No Host based Application Problems events FFF5 ASYNCHRONOUS PROCESSING ERROR SERVICE NO MIM Failure Event 73951 MIM SEND FAILED WITH RETRY SERVICE No a Customer action is required 96217 Revision N 83 84 Revision N 96217 Configuration Terms Defined e Term Array ID Base Battery Backup BFDID CA Cache Size Chan nel Clust er Cluster Channels CYLS DA Capacity 96217 The following table defines the terms used in the configuration process These terms appear in the configuration instruction or on the DOP screens Table 6 Configuration Terms Meaning The array AryO to Ary3 to which the drive module is assign
78. rnal Code ii reverse assemble decode translate decompile or otherwise reverse engineer the Internal Code except as decompilation may be expressly permitted under applicable European law solely for the purpose of gaining information that will allow interoperability when such information is not otherwise readily available or iii sublicense assign or lease the Internal Code or permit another person to use such Internal Code or any copy of it Nothing in the license set forth above or in this entire Notice shall convey in any manner to you any license to or title to or other right to use any Maintenance code or any copy of such Maintenance Code Maintenance Code and Sun Microsystems Inc s service Hevision N 96217 96217 tools and manuals may be kept at your premises or they may be supplied with a unit of Equipment sent to you and or included on the same media as Internal Code but they are to be used only by Sun Microsystems Inc s customer service personnel or those of an entity licensed by Sun Microsystems Inc all rights in and to such Maintenance Code service tools and manuals being reserved by Sun Microsystems Inc or its licensors You agree that you shall not use or attempt to use the Maintenance Code or permit any other third party to use and access such Maintenance Code You the end user agree to take all appropriate steps to ensure that all of your obligations set forth in this Notice are extended to any thi
79. s in the subsystem including their hardware and software serial numbers Engineering Change EC levels and compatibility levels Revision N 96217 This screen is accessed via the following menu path CSE Customer Main Menu FRU Status gt STORAGETEK gt MA Shared Virtual Array Status IP S N Master ISP Y Full Box IML Complete 129 80 64 230 00008166 U Bi Regional Fence Configuration Component Fence SE Status Compat Fence FRU Fence Functional Fence DIAG Fence als Feel Replacement INL Fence LIETI ab Card Part Serial I I Hi Location Type Number Number I Software remate CU 1 IPXOA IPXS 000312359202 O00516 a ao e CU 1 l1PXOB IPXS 000312359202 irri cR NOR CU 1 IFCOO IFC 000312358402 DOIRA ee CU 1 l1FCO1 IFC 000312358402 DOOR aoe a ee CU 1 IFCO2 IFC 000312358402 DIGSS amp cous sos ea File Utilities CU 1 CC 03 Pie x Ya rs CU 1 lIPX1B IPXS 000312359202 D00746 a Au x v x CU 1 IPX1A IPXS 000312359202 000746 a zaro Drain Driva CU 1 IPXZA IPXS 000312359202 000708 ooo o su CU 1 IPX2B IPXS 000312359202 DOBTDE sue es B CU 1 CC 13 A OR Me zm CU 1 CC 12 A EROR ESA Subsystem CU 1 IFC11 IFC 000312358402 DAA A n a Danag cU 1 IFC10 IFC 000312358402 DDIZ56 a ae 5 CU 1 1PX3B IPXS 000312359202 Hin 263 o A CU 1 IPX3A IPXS 000312359202 noozes a a oe CU 1 LPSO LPS2 000311595812 in
80. s licence et sont des marques de fabrique ou des marques d pos es de SPARC International Inc aux Etats Unis et dans d autres pays Les produits portant les marques SPARC sont bas s sur une architecture d velopp e par Sun Microsystems Inc L interface d utilisation graphique OPEN LOOK et Sun a t d velopp e par Sun Microsystems Inc pour ses utilisateurs et licenci s Sun reconnait les efforts de pionniers de Xerox pour la recherche et le d veloppement du concept des interfaces d utilisation visuelle ou graphique pour l industrie de l informatique Sun d tient une license non exclusive de Xerox sur l interface d utilisation graphique Xerox cette licence couvrant galement les licenci es de Sun qui mettent en place l interface d utilisation graphique OPEN LOOK et qui en outre se conforment aux licences crites de Sun LA DOCUMENTATION EST FOURNIE EN LETAT ET TOUTES AUTRES CONDITIONS DECLARATIONS ET GARANTIES EXPRESSES OU TACITES SONT FORMELLEMENT EXCLUES DANS LA MESURE AUTORISEE PAR LA LOI APPLICABLE Y COMPRIS NOTAMMENT TOUTE GARANTIE IMPLICITE RELATIVE A LA QUALITE MARCHANDE A L APTITUDE A UNE UTILISATION PARTICULIERE OU A L ABSENCE DE CONTREFACON We welcome your feedback Please contact the Sun Learning Solutions Feedback System at SLSFS Sun com or Global Learning Solutions sun Microsystems Inc One StorageTek Drive Louisville CO 80028 3256 USA Please include the publication name part number and edition numbe
81. s or registered trademarks of Sun Microsystems Inc in the U S and in other countries All SPARC trademarks are used under license and are trademarks or registered trademarks of SPARC International Inc in the U S and in other countries Products bearing SPARC trademarks are based upon an architecture developed by Sun Microsystems Inc The OPEN LOOK and Sun Graphical User Interface was developed by Sun Microsystems Inc for its users and licensees Sun acknowledges the pioneering efforts of Xerox in researching and developing the concept of visual or graphical user interfaces for the computer industry Sun holds a non exclusive license from Xerox to the Xerox Graphical User Interface which license also covers Sun s licensees who implement OPEN LOOK GUIs and otherwise comply with Sun s written license agreements U S Government Rights Commercial use Government users are subject to the Sun Microsystems Inc standard license agreement and applicable provisions of the FAR and its supplements DOCUMENTATION IS PROVIDED AS IS AND ALL EXPRESS OR IMPLIED CONDITIONS REPRESENTATIONS AND WARRANTIES INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE OR NON INFRINGEMENT ARE DISCLAIMED EXCEPT TO THE EXTENT THAT SUCH DISCLAIMERS ARE HELD TO BE LEGALLY INVALID Copyright 2006 Sun Microsystems Inc 4150 Network Circle Santa Clara California 95054 Etats Unis Tous droits r serv s Sun Microsystems Inc a les
82. s section the green boxes with a white check mark are installed or enabled items A red box with a white X in the center of it is used to indicate items that are not installed or not enabled 38 Hevision N 96217 To change the date or time shown in the preceeding figure click on the blue date or time This brings up the screen shown in the following figure t gt STORAGETEK SVA Configuration Status F a Y EE Guided FRU Replacement oftware Release Lewel File Utilities m 3 Drain Drive Um Cancel Subsystem Debug Help Logout FSC DCC hic stat Figure 11 Set Date and Time Screen 96217 Revision N 39 Draining Drives or Arrays In Figure 8 on page 36 if you click on the Drain Drive selection you are presented with the following figure shown the upper half of the ds and Figure 13 on page 41 the lower half of that screen g DrainF Request Page Page F Configuration Array 0 T Array 2 F Status Array 1 T Array 3 Guided FRU Submit Replacement pm XL DA7 5 Software Release Lewel Unavailable No Drive In Slot Size NA Array Number Drain Drive DA3 6 JBOD MEM EA hd ECON MIN IN Figure 12 Drain Drive Request Screen Upper Half Moving your cursor over a disk drive s block causes a pop up box to appear with information regarding that drive 40 Revision N 96217 96217 gt sroraceTex e
83. service SIM identifies the error condition and its severity classification the general hardware area that experienced the fault the impact of the failure the FRU requiring service and the impact of the repair The service SIM reduces the amount of work an operator or service representative must do to identify and isolate a problem and to request service In general if a service SIM is reported and the required repair is not made the SIM is reported two more times at approximately eight hour intervals If the subsystem is powered down before the SIM count of three is reached the SIM reporting process continues after the next power on IML is completed SIMs are not issued during IML or until 16K start I O operations have occurred All SIMs both initial reporting or repeat events are stored on the subsystem until these conditions have been met SIMs that have a severity of SERVICE are information SIMs and generally do not require a service call They provide information about the status of specific situations such as a remote session or drain operation Usually SIMs at a severity level of service are reported only once If a SIM cannot be issued to the host due to channel unavailability no further SIMs are issued until that initial failing SIM can be sent to and acknowledged by the host The ISP periodically checks for acknowledgement and re send the SIM until this occurs In the meantime all subsequent SIMs accumulate in the SIM dat
84. sion N 23 24 POWER ON bd POWER SEQUENCE COMPLETE POWER CHECK Le at POWER ENABLE RESET RUN CUSTOMER CSE C95003 Figure 1 Power Control Panel Revision N 96217 Table 1 Power Control Panel Figure 1 Switch or Reference Function 1 UNIT Depressing this switch 0 position instantly disables EMERGENCY subsystem power beyond PDUs Setting switch to the out Switch EPO 1 position allows subsystem power to be enabled when POWER ENABLE switch is pressed A battery backup system protects nonvolatile cache data NVS during EPO 2 POWER ON Lights green if 5V DC is present and within spec at C3 Indicator motherboard 3 POWER Microcode controlled lights green after subsystem SEQUENCE verifies that all power checks completed error free during COMPLETE power on sequence Indicator 4 POWER Setting switch to OFF 0 initiates a Controlled Power ENABLE Switch Down CPD of subsystem Setting switch to ON 1 enables subsystem power D POWER Microcode controlled lights amber if subsystem power CHECK checks do not complete error free during power on Indicator sequence 6 ISP Drive LEDs Light green when ISP drives are active visible from the right side 7 RUN RESET Resets subsystem after thermal EPO Switch is owitch accessible only if front doors of unit are unlocked 8 CSE Determines how subsystem power is reset after EPO CUSTOMER Switch is set by service representative at installation
85. stat Figure 33 VIP System Configuration and Status Screen Revision N 95 96 Maintenance and System Debug l V l e j F ICE J A J a Conti qu ration amp Status Wiaintenance amp Debug Write ISP PROM VIP n Initialization Init Sys Adria IED Baha CIR Write ISP PROM SIML EC Upgrade Diagnostics Drive Recor Main Help FSC DCC hic stat Figure 34 VIP Maintenance and System Debug Screen Revision N 96217 System Initialization Conti qu ration amp Status Maintenance amp Debug Diagnostics Main Help FSC DCC hic stat Figure 35 System Initialization Screen After clicking on the Initialize System button following screen will appear 96217 Revision N 97 98 i Lontiqgurahan ind Stabu A ei x as FSC DCC B hi c stat Figure 36 Svstem Initialization Complete Screen When this screen appears verifv that the IP address is correct In the unlikelv event that it is missing or incorrect go to the Svstem Configuration and Status on page 95 and enter the correct one Revision N 96217 96217 FRU ID Menu IP isp11 Conti qu ration amp Status Maintenance Debug Diagnostics LU Sofhuare Release Level PA Main Figure 37 FRU ID Menu Screen Revision N FSC DCC hic stat 99 100 Write ISP PROM VIP m mr Conti qu ration amp Status E Maintenance amp Debug
86. that situation fixed before any attempt is made to reset the power The Dual Fenced Condition 28 If one of the drives for the SVA s internal processor cards is fenced or otherwise unusable and the usable drive is in the middle of a write operation and there is a complete loss of power to the SVA or the EPO button is pressed it renders the last usable drive as fenced When power is restored the V2X V2X2 finds no usable drives from which to IML Note These drives are not used for customer data Customer data is not impacted by this condition Creating The Dual Fenced Condition Indications This dual fenced condition is easily created by using the EPO button to shut down the SVA during an IML the SVA writes to the HD cards during an IML Using the EPO button once during an IML could fence the first drive Using the EPO button a second time before the reconstruction of the first fenced drive is complete could fence the second drive Repeated customer power outages could create the same conditions During a normal power down the SVA finishes all write activity to the hard drives before finally shutting down power thus avoiding this condition It is only the sudden loss of power or the use of the EPO button that creates the conditions required to fence the drive s This dual fenced condition is indicated at power on by the power up sequence stopping without the Power Complete LED illuminating and the LOP remai
87. umber Site Location Number Site Name Size Spares Partition Speed SSID Subsystem Name 88 Table 6 Configuration Terms Continued Meaning Indicates whether the functional device is a privileged ECAM device Y or Yes or not No or No To implement the SVAA software you must designate at least one functional device as a privileged ECAM device that is as an eligible designation for Category 1 restricted messages However you should limit the number of such devices The Production partition contains drives that are organized into one or more arrays Drives in the Production partition are used for storing and retrieving data The partition with which the functional device is associated Functional devices must be in either the MAT partition or the Production partition The number of addresses decimal with which the channel can interface The level of software operating in the SVA Controller The unique hardware number that identifies a specific subsystem The number assigned by Sun Microsystems that identifies your site The unique name for your site This name must be the same for all the SVA subsystems at a site Identifies the size and configuration of the array In an SVA 15 13 2 physical devices are organized into a logical group Within the group user data is recorded on identically addressed tracks on all but two of the devices The identically addressed tracks on the other two devices are reserved
88. ume Verification Menu 138 Volume Verification Menu with no faults found screen 139 Hevision N 10 List of Tables Table 1 Power Control Panel 25 Table 2 Drive Module Status Descriptions 73 Table 3 SIM Alert Messages 77 Table 4 SIM Severity Levels 79 Table 5 System Generated SIM and MIM Events 82 Table 6 Configuration Terms 85 96217 Hevision N 12 Revision N 96217 Preface Notices Please read the following compliance and warning statements for this product Caution Potential equipment damage Cables that connect AN peripherals must be shielded and grounded refer to cable descriptions in the instruction manuals Operation of this equipment with cables that are not shielded and not correctly grounded might result in interference to radio and TV reception Changes or modifications to this equipment that are not expressly approved in advance by Sun Microsystems Inc will void the warranty In addition changes or modifications to this equipment might cause it to create harmful interference United States FCC Compliance Statement The following compliance statement pertains to Federal Communications Commission Rules 47 CFR 15 105 Note This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environ
89. ure If no uncollected free space exists 1 Migrate data to archives 2 Delete volumes with temporary or old data currently not in use Add storage capacity to increase the collected free space to acceptable levels Acceptable levels would be considered 15 2096 collected free space Note Atthis point deleting files is not sufficient you must delete a functional device 4 nitiate the migration of the functional device to another storage subsystem or back up the functional device to tape 5 Vary the functional device offline to all attached hosts Hevision N 61 6 Delete the functional device 7 Wait for free space collection and DDSR to return the capacity to the available cylinders pool Note When a functional device is deleted the disk array capacity that it occupied may not become available for several minutes to several hours If the V2X V2X2 has no more array cylinders to allocate it no longer accepts any commands that require a write operation including commands that are issued in an attempt to browse scratch or delete a data set Such commands are rejected with INTERVENTION REQUIRED sense data The subsystem cancels the INTERVENTION REQUIRED condition when enough user capacity is available to sustain write activity Another strategy for managing a subsystem s CFS is to e Designate one functional device in the Production partition as a work volume e This functional device should contain an expendab
90. ure 55 Figure 56 Figure 57 Figure 58 Figure 59 Figure 60 Figure 61 Figure 62 Figure 63 Figure 64 Figure 65 Figure 66 Figure 67 Figure 68 Figure 69 Figure 70 Figure 71 Figure 72 Figure 73 Figure 74 Figure 75 Figure 76 96217 EC Upgrade File Transfer in Progress 104 Drive Reconstruction Menu Screen 105 Drive Fenced Screen 106 Successful Drive Reconstruction Screen 107 Drive Reconstruction Failure Screen 108 Connection During Drive Reconstruction Screen 109 Switch ISP Master Screen 110 Delete Installed Options Screen 111 Delete Corrupted Databases in all SRLs Screen 112 Reset Frame S N in Boot Blocks to O Screen 113 Unfence Hard Drive Screen 114 VIP Select Software Release Level Screen 115 VIP Directory Display Screen 116 Display Directory Screen Example 117 VIP Diagnostic Menu Screen 118 Volume Verification Screen 119 Create pHILE Control Files Screen 120 Check pHILE Volumes Screen 121 Maintenance Bus Diagnostic Menu Screen 122 Command Sent to Server Screen 123 Test Running Screen 124 Test Pass Complete Screen 125 Command in Progress Screen 126 Test Setto Looping Forever Screen 127 VIP State Save Menu Screen 128 Find All State Saves Screen 129 Find All IUP State Saves Screen 130 Find All ISP State Saves Screen 131 Initialize All State Saves Screen 132 Initialize IUP State Saves Screen 133 Initialize ISP State Saves Screen 134 VIP IML Selection Screen 135 VIP Dual Fenced Condition Warning 138 Vol
91. ve module is waiting to be drained The drain cannot begin for one of the following reasons A drive module reconstruction is in progress Another drive in the array is being drained The number of available spares is inadequate this can occur if the number of spares was reduced after the drain request was accepted Production Initialize array Production Pending drain 96217 Hevision N 73 Table 2 Drive Module Status Descriptions Continued Partition Production Reconstruction MAT Partition MAT Active MAT Broken MAT Copy receiving drain data MAT Draining MAT Initialize array MAT Pending drain MAT Reconstruction Spares Partition Spare Active Spare Fenced Spare Pending drain Unavailable Partition Unavailable Broken Unavailable Isolated Unavailable No active drive module 74 P R PR lt gt M A MA lt UJ M B MB M C lt O M D MD MI lt M P MP M R S A CD gt S F SF S P SP U B UB U I UI U N UN Meaning Drive module is being used to reconstruct data for a Production partition drive module that failed Drive module is a member of an array that is associated with the MAT partition Drive module has been marked as broken It remains in this state until reconstruction is complete It appears as U B in the unavailable partition Drive module is recei
92. ving dat5a from the drain of a single drive module in the MAT partition Drive module is being drained Drive module is part of an array initialization process Drive module is waiting to be drained The drain cannot begin for one of the following reasons A drive module reconstruction is in progress Another drive in the array is being drained The number of available spares is inadequate this can occur if the number of spares was reduced after the drain request was accepted Drive module is being used to reconstruct data for a MAT partition drive module that failed Drive module is available for forming arrays for data reconstruction or for receiving data from a drain of a single drive module Drive module is fenced for a periodic drive test Drive module is waiting to be drained pending completion of a periodic drive test Drive module in slot is broken Unavailable and isolated No active drive module is sensed in slot or slot has not been installed Revision N 96217 Service Information Messages SIM Overview 96217 The SVA support processor constantly monitors the SVA operations for change in status conditions When it detects such a condition and determines that the condition should be reported to the host the ISP generates a Service Information Message SIM It then sends the SIM to a host console on the subsequent I O operation asynchronous of the change in status condition If the
93. x pr Diagnostics Menu AU State S awe Monti a Directony Display L Figure 3 Volume Verification Menu 4 The volume verification starts as shown in the previous figure Once it is complete it looks like the screen of the following figure Examine that screen carefully lt either indicates no faults were found or if there was a problem the text of changes from No faults were found to one indicating a fault was found and fixed or the text displays an indication that some non fixable faults found 30 Hevision N 96217 VIP Version 2600 SIML Version 02000003 No faults were found FSC COUNT FSC COUNT FSC 2101 FSC 2117 FSC 2102 FSC 2118 FSC 2103 U FSC 2119 0 FSC 2104 FSC 211A FSC 2105 0 FSC 211B 0 FSC 2106 0 FSC 211C FSC 2107 0 FSC 211D 0 SUE FSC 2108 0 FSC 211E 0 mee FSC 2109 0 FSC 211F 0 a FSC 210A 0 FSC 2120 0 Hi FSC 210B 0 FSC 2171 0 Sothuate FSC 210C 0 FSC 2122 0 Release FSC 710D FSC 2123 Laval 7 FSC 210E 0 ESC 2124 0 FSC 210F 0 FSC 2125 0 FSC 2110 0 FSC 2126 0 Directory FSC 2111 0 FSC 2127 TI ESEC2112 0 FSC 2128 s za 2 L 7412 n cer 2120 n z Figure 4 Volume Verification Menu with no faults found screen 5 After the previous figure screen appears If no faults were found you may continue with normal operation the subsystem may be IMLed in production mode If f

- Oracle Documentation

Contents

Download Pdf Manuals

Related Search

Related Contents