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uPrint® SE and uPrint® SE Plus

1. 54 MEC S eeu 58 REIS ONON tect estate notes E E EE HIA oC uM deanna o Mo E O 58 S UD OLI osse E ust A N A E 58 DEB CSS EN 59 Removing the EEproms from the material 60 Removing the desiccant from the material spool 60 9 Printer 61 Physical 61 St CIN CMOS 61 Workstation specllicallofls abd acus Pues 62 Power specifications eben tec qM URNA 62 Environmental specifications cccccccceesecccceceeeeeceeeseeeeeesseeeeeeesseeeeeeessaeeeeeeesuaeeeess 62 62 10 Supplemental 63 Stratasys Limited Warranty Statement 63 Declaration of Conformity BN TTE T 65 Regulatory and environmental 66 aside RN IMMER MEDIEN A1 Uninterruptible Power Supply UPS Use and 1 Introduction uPrint SE and uPrint SE Plus are designed with ultimate simplicity in mind The
2. 32 Resuming operations from Standby 33 Updating printer system mm eren nnns 33 5 mun deanmUn qua dd adddacddxipM MN MM M M MM Md E MEME DI E LIA LU CC MM PME MENTA 34 RENE d ud Me 34 Preventive Maintenance 34 DI c 34 500 Hour maintenance 35 Ti 7 e EE NEE A AE nee ss N ANE OEN 35 Tip Eie eI SRI E TTE 37 Remove debris from the Filament Present switch 40 2000 Hour TI GIA B 41 replacement and 4 Chamber light bar 47 WB e ror NONO 48 48 Fault determination codes sic ccsiacnnccntawsancesondazavenagsesetvnrcnadsaawiesadaneteabtackorseiatesandenenss 49 Exporting printer configuration 49 50 Diagnosing of SS OM 50 gt RR RR 51 PINGS GH NE 52 Recovering from loss of
3. the printer 6 the chamber door has been opened and closed the display will ask Part Removed Press Yes ONLY after you have removed the part and replaced the modeling base CAUTION If you press Yes before removing the part the printer can be damaged Removing a completed part When the printer has completed building a part the display will show Completed followed by the file name It will also show Remove Part and Replace Modeling Base from the printer Gloves The modeling base will be hot wear gloves when removing the 1 Open the chamber door 2 Turn the modeling base retainers down and remove the modeling base by sliding out and pulling up 3 Insert a new modeling base by sliding in and pushing down turn the retainers up to lock the modeling base in place Close the chamber door 5 After you have opened and closed the door the display will show Part Removed ONLY after removing the part and replacing the modeling base from the display panel press Yes CAUTION If you press Yes before removing the part the printer can be damaged Atter you press Yes the display will show the status as Idle or Ready to Build for the next part in the queue Remove a part from the modeling base 1 After removing the modeling base from the printer firmly flex the modeling base back and forth with your hands to loosen the part 2 Pull the part off of the modeling base or use a putty kn
4. 11 Installing System Software on 14 Adding the second Material 14 19 Display panel and 19 System software 20 CatalystEX overview cee 21 Processing your STL file for printing 22 Budding 24 The display panel during 29 s rst Or EMI M RU QUE 25 Melt leto Medo illo NER 29 Resuming after 25 CASS MR RR 26 Removing a completed part BINE E ER 26 Removing support 2 27 Emptying ihe purge bucket xcse vsasiencuamsactencesicsancessueatanee quiesthessinnenyoeawescgannnastndgiedseastasienns 27 Replacing material for single material 28 Replacing material for dual material bays 29 bay LEDS ERRORI ORO 30 Replacing material eror NET ETT 30 material gt 30 PUTT OOO T CLO MERE 32 PVE GO
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6. Remove the light bar by removing the three attachment screws top middle bottom use the 7 64 T handle wrench supplied in the startup kit 5 Install a replacement light bar with the three attachment screws do not overtighten the screws 6 Reattach the wiring harness lead Figure 48 Chamber light bar locations 4 6 Troubleshooting Troubleshooting Problem Recommendation No power 1 Verify power cord is securely plugged in Material not extruding Purge material accumulating on part No text displayed on Display Panel Cannot communicate with printer through network or crossover cable Error code displayed on display panel Build Error Error message on display panel Can t Find Home Check Modeling 1 Base Material Error Filament error Material Error Filament blocked Material Error Carrier invalid 2 Verily that the circuit breaker at rear of printer and the power switch on left side panel of printer are both in the ON position 3 Verify AC power is present at wall outlet Material may be clogged in tip see Clogged tip on page 51 Check condition of tip wipe assembly Replace if worn See Tip wipe assembly on page 35 Cycle power see Cycling power on page 50 1 Make sure network cables are connected at the printer at the PC or where cables connect to network hubs 2 Re contigure network settings 3 f using a static network address verify that the IP address e
7. Os of UPS as shown in Figure 60 Wired And configuration Build an appropriate length of UPS to 3D Printer cable See Figure 61 for pin out Connect the cable from the UPS unit s connector to the UPS 9 pin DSub connector on the rear of the 3D Printer Note Make certain to install the jackscrews that hold the cable connectors to their respective mates do not over tighten 4 Follow the instructions in the UPS Installation and Operation Guide to set the Low Battery Warning Level to 8 minutes Note The default low battery warning level value may not provide adequate time to ensure the 3D Printer can shut down safely Al Figure 60 Wired And configuration Connect to pin 7 of 3D printer DSub connector labeled UPS Output l Output 1 COM Connect to pin 8 of 3D printer DSub connector labeled UPS Output 2 Output 2 COM Parts List Cable UPS to 3D Printer Item Nomenclature Description Material Specification 1 QComHsgPlg9Po 20520498 2 2 Pin Male 24 20 AWG AMP 1 66506 0 3 1 Shell Size 1 9 Pin w Grommets AMP 748677 4 2 Jackscrew Pair 4 40 Knurled AMP 747784 3 5 XX x Cable 2 Conductor 22 AWG ALPHA 1172C or Equivalent 6 3 0 inch Sleeving Heatshrink 1 4 Inch 3M FP301 or Equivalent Note May need additional pins depending on the UPS configuration A2 0002 1195 C 0643 JONI XNIMHSIV3H
8. away from the head See Figure 34 Figure 52 Remove the head cover Press tabs in to remove Head Cover head cover 3 Place the toggle bar in neutral position bar will extend equally from both sides of head This can be done manually push on the extended bar end See Figure 53 54 Figure 53 Head Components Toggle spring Support side idler wheel Model side idler wheel Heater block Drive wheel Toggle bar 4 Remove any excess material found around the head area Note Material fed to the tip can sometimes jam causing a build up of material under the head cover a Clean out as much of the material as possible using needle nose pliers a probe or equivalent tool CAUTION The end of the tip where the material enters is called the extrusion tube Extrusion tubes are fragile Use care when working in this area so as to avoid damage to the tubes 55 b For easier access to areas that may need to cleaned move the material idler wheels out of the way there is one idler wheel for support material and one for model material see Figure 53 Note Move only one idler wheel assembly at a time Finish cleaning around Q the moved wheel and restore it to its normal position before moving the other idler wheel Having both wheels out of position simultaneously could stretch the spring i Place a 7 64 T Handle Allen wrench between the toggle spring post and the idler wheel post as illust
9. clear the pack from this section Printer Status tab This section shows you the amount of material remaining both model and support as well as which parts are in the Build Queue Printer Services tab From this section you can check the printer history set the printer time set the printer password update printer software get printer info and export configuration tiles files containing specific operating information regarding the printer Figure 17 CatalystEX hierarchy CatalystEX General tab Orientation tab Pack tab Printer Status tab Printer Services tab Layer resolution Model fill style Support style Number of copies STL units STL scale Auto orientation Part rotation SIL scale Change views Insert Pause Insert CMB file Pack name Clear pack 21 Printer status Job queue Manage queue Printer history Export configuration Printer time Printer password Printer information Update software Note For detailed information refer to CatalystEX Dynamic Help Processing your STL file for printing Opening your STL file with CatalystEX 1 2 3 4 Create an STL file using your CAD software Refer to your CAD software help section more information about converting your CAD drawings in
10. collectively the Product purchased from Stratasys or an Authorized Stratasys Reseller to be free from defects in material and workmanship according to the terms and conditions stated below Warranties extend only to the original purchaser of the Product The warranty on the original Product as delivered extends for one year starting on the date of delivery Your sole remedy as purchaser under this Limited Warranty shall be repair or replacement as provided herein To preserve your warranty rights all uPrint SE and uPrint SE Plus Products must be installed in accordance with the then current User Guide available at www uPrintDimension com During the Limited Warranty period Stratasys or its designated representative will at their option repair or replace a defective Product as set forth below Service Parts and replacement Products will be furnished on an exchange basis and will be either new or refurbished All replaced parts or replaced Products become the property of Stratasys and you will be invoiced for replacement parts it defective parts are not returned as directed by Stratasys under this Limited Warranty Stratasys will bear the cost of returned parts as well as for shipping new or rebuilt replacement parts to you provided that you report the warranty claim within the Limited Warranty period and obtain return instructions from Stratasys prior to return Replacement parts independently carry a 90 day warranty from date of shi
11. is functioning properly Test the support material tip by choosing Select Drive Determine it there is a support material extrusion problem by pressing Forward Watch the support tip lett tip for any extrusion material purge Press Stop to stop the extrusion If material did NOT flow the support tip see Recovering loss of extrusion page 54 If material steadily flowed from the support tip the support tip is functioning properly Return the printer to the Maintenance state Press Done Display will ask Which Materials Loaded Press Both Press Done until back at Idle 50 Clogged tip Occasionally a tip may clog with material This will often result in a loss of extrusion LOE A clogged tip will prohibit material load and part building 1 Remove the head cover by pressing the tabs in and pulling away from the head See Figure 49 of printer Gloves The head area is hot Use leather gloves when working in this area Figure 49 Remove the head cover Head Cover 10 12 Press tabs in to remove head cover Inspect to of tips for material build up If there is excess material build up see Recovering from loss of extrusion on page 54 If there is no excess material build up close the chamber door and continue From the display panel press Maintenance Press Machine The printer will calibrate which will take approximately 3 minutes Press Head The hea
12. latch Push both black handled support carriers into left side of the material bays until they latch Press Load Selected The printer will load the first material bay and prepare the second material bay for automatic loading When the printer has finished loading material S1 and will be marked with asterisks All material bay LED s will be solid Note Material may take to ten minutes to load When finished loading material press Done Display will show Idle and amount of material remaining tor model and support in both material bays 4 Display panel keypad The main user interface for the printer is the display panel and keypad See Figure 15 Figure 15 Display panel and keypad 1 Keypad buttons 2 Main display window 3 Lower display windows The uPrint SE and uPrint SE Plus display panel and keypad consist of a multiple line LCD window with two buttons used for scrolling through messages and four single line windows each with one button for making selections The top line in the upper window always shows the printer status Note If an item is blinking in the lower displays the blinking item is usually the next most logical selection System software overview Idle If there is no part being built and no part in the build queue the display will show that the printer is Idle Wait for Part or Start Part If the printer is in Idle and the build queue is empty you can set it
13. minimum space behind printer for air circulation 153 mm 6 in minimum space around printer for air circulation Ethernet 10 100 Base T within 4m 14 8 6l Workstation specifications Operating System Processor RAM Hard Disk Monitor graphics reso lution Video Card Microsoft Windows XP Microsoft Windows Vista or Microsoft Windows 7 Minimum 2 4 GHz Faster processors will shorten job processing times Minimum 1GB 2GB for Windows Vista or Windows 7 Recommended 2GB 3GB for Windows Vista or Windows 7 Installation 9OMB Minimum 1024x768 Recommended 1280x1024 wide screen acceptable Required OpenGL compliant accelerated graphics card Recommended Hardware support for OpenGL Recommended 128MB graphics card memory Power specifications Source nominal 100 240VAC 12 7A 50 60Hz 1200W Do not use an extension cord or a power strip using these can possibly cause intermittent power issues Environmental specifications Temperature range 15 30 59 F to 86 F Relative humidity range 30 to 70 percent non condensing Heat emission 2550 BTU hr typical Acoustic specifications Idle sound pressure at bystander 55 dBA Operating sound pressure at 62 dBA bystander 62 10 Supplemental Information Stratasys Limited Warranty Statement Stratasys Inc Stratasys warrants its uPrint SE and uPrint SE Plus 3D systems and associated peripheral devices and replacement parts
14. printer enables you to build parts quickly and easily even if you ve never used a 3D printer before The printers build models with ABSp us material so parts are strong and durable ABSplus material also ensures you will be able to drill tap sand and paint your creations With Soluble Support Technology SST your completed parts are quickly available for review and test uPrint SE and uPrint SE Plus are an innovative combination of proprietary hardware software and material technology Welcome to the new dimension of 3D modeling How to use this guide This User Guide is laid out in easy to follow sections which cover Set up Operation Maintenance and Troubleshooting Read each section carefully so that you will get the best performance from your printer Throughout this User Guide text representing Interface Messages that appear on the display panel are presented in a bold font Learn More An electronic User Guide is available on the startup CD This guide provides information on the following topics e Troubleshooting information e Important safety notices and regulatory information e Information about supported printing supplies e Detailed user instructions You can also find more information at htto www uprint3dprinting com Safety precautions The following precautions ensure the proper use of the printer and prevent the printer from being damaged Follow these precautions at all times Use the power supp
15. system software location for 64 bit systems C Program Files x86 Dimension uPrint SE version Default uPrint SE Plus system software location for 32 bit systems C Program Files Dimension uPrint SE Plus version Default uPrint SE Plus system software location for 64 bit systems C Program Files x86 Dimension uPrint SE Plus version 8 When system software verification is complete the printer display will show Reboot to complete upgrade Press Yes The printer will then load the system software then reboot and return to Idle Note Loading system software will take approximately 10 minutes Adding the second Material Bay You have the option of adding a second material bay to extend printing times without having to reload material while the model is printing Installing the Material Bay 1 Remove the Material Bay material bay cable material spools and material carriers from the box 2 Unload the model and support material from the printer 14 3 Open the material bay doors by gently pressing to release and pulling outwards Remove the material carriers by first pushing them in to unlatch and then pulling them outwards 5 Place the carriers on a flat stable surface CAUTION Do not push the material through the material guide back into the carrier doing so can cause material to break or become tangled 6 Open the carriers 7 Rotate the spools to rewind the material leaving 2 inches 50m
16. your local guidelines See Figure 57 Removing the desiccant from the material spool 1 Remove the excess material from the material spool 2 Use a standard screwdriver to pry the desiccant cover open See Figure 59 Figure 59 Removing the desiccant Pry apart with a standard Remove the desiccant and screwdriver recycle Recycle the material spool 3 Remove the desiccant and recycle per your local guidelines 4 Recycle the material spool per your local guidelines 60 9 Printer Specifications The information in this section is applicable to both uPrint SE and uPrint SE Plus printers Physical specifications Height Width Depth Weight Material bay height Material bay width Material bay depth Material bay weight 762 mm 30 in 660 mm 26 in 660 mm 26 in 59 kg 130 165 153 mm 6 in 660 mm 26 in 660 mm 26 in 17 kg 17 Ibs Facility specifications Installation location Power Requirements Air Circulation Network Connection Stable flat surface capable of holding 100 220 lbs with a height clearance of 90 100 cm 36 40 in Note if using additional material bay Stable flat surface capable of holding 120 kg 260 lbs with a height clearnace of 117 127 46 50 in 100 240VAC 12 7A 50 60Hz 1200W dedicated circuit within 2 m 80 Do not use an extension cord or a power strip using these can possibly cause intermittent power issues 115 mm 4 5 in
17. Present Switch location Support side Filament Present Switch Model side Filament Present Switch 6 7 8 Obtain of compressed air Insert the canned air extension tube to its spray nozzle Align the canned air extension tube with the entrance hole of the Filament Present Switch See Figure 38 Figure 38 Cleaning the Filament Present Switch 10 Squeeze the spray nozzle for one quick burst 2 seconds to clear each Filament Present Switch on the model and support sides of the material bay If an optional material bay is installed repeat this procedure for the second bay Reconnect the material tubes to the rear of the material bay s Replace the material carriers and load material 40 2000 Hour maintenance Tip replacement and calibration A Preventive Maintenance Alert will be displayed after 2000 hours of run time informing you that tips need to be replaced and calibrated See Figure 39 Figure 39 Preventive Maintenance Alert Preventive Maintenance Alert Preventive Maintenance Alert Replace the highlighted components Tip Wipe Assembly Part Number 540 00200 Tip Shields Part Number 540 10700 Extrusion Tip Part Number 540 00102 Remove debris from the Material Present switch Note Tips can also be damaged by improper care while performing maintenance in the area around the tips Note CatalystEX displays the tip time hrs from the Pr
18. Printer window you are not using a dynamic network and you will need to set up a static network address Establishing communication on a static network If you are using a static network or connecting the printer directly to a workstation you will need to enter the static IP address information into the workstation and the printer If you are using a static network and your computer already has network access see Setting the static network on printer on page 13 1 Set the static IP address information the workstation a For Windows XP see Setting the static network in Windows XP on page 12 b For Windows Vista see Setting the static network in Windows Vista on page 12 For Windows 7 see Setting the static network in Windows 7 on page 12 2 Set the static IP address information in the printer see Setting the static network on printer on page 13 3 Establish communication see Establish communication on page 13 11 Setting the static network in Windows 1 P m YP 7 From your workstation open the Control Panel and double click Network Connections Right click on Local Area Connection and then left click on Properties Select Internet Protocol TCP IP from the list Click on the Properties button Click on the Use the following IP address option Enter the IP Address Subnet Mask and Detault Gateway Contact your IT Administrator or Internet Service Pr
19. The printer display will show that it is starting up Once the display shows Idle or Ready to Print you can send a file to the printer to be printed Diagnosing loss of extrusion Occasionally the printer s head may experience loss of extrusion This will be evident by observing one of the following 10 12 13 14 15 The head is moving with no material coming out of either tip The height of the model and support materials are not equal Sagging structures due to lack of support materials printer Gloves The head area is hot Use gloves when working this area of From the display panel press Cancel and remove parts from the printer Insert a new modeling base From Idle press Maintenance Press Machine Press Head The head will move to the center of the chamber and the Z platform will change position The display will read Model Drive Motor Stopped Determine if there is a model material extrusion problem by pressing Forward command will be available after head reaches operating temperature Watch the model tip right tip for any extrusion material purge Note You may need to wait up to 30 seconds before extrusion will begin as the tip may need to reach operating temperature Press Stop to stop the extrusion If material did NOT flow from the model tip see Recovering trom loss of extrusion on page 54 If material steadily flowed trom the model tip the model tip
20. ate Software button CatalystEX will now connect to the printer and will prompt you to locate the upgrade file Navigate CatalystEX to the directory where the upgrade tile is located The update will automatically be loaded on to the printer After the update has been loaded the display will show Verifying update When verification is complete the display will show Reboot to complete Press Yes The printer will now reboot and return to Idle Press the Maintenance button and verify the updated version was installed correctly then exit maintenance 33 5 Maintenance Startup kit tools The startup kit contains a set of tools used to help you maintain the printer The following is a list of the tools contained in the startup kit Needle nose pliers e THandled allen wrench 1 8 inch e THandled allen wrench 7 64 inch e Gloves Leather e Cutters e Brush e Magnifier Preventive Maintenance Daily Empty the purge bucket Empty the purge bucket after each build has completed Inspect the tip wipe assembly After each build you should inspect the tip wipe assembly to make sure there is no material build up If there is material build up clean the tip wipe assembly Material build up on the tip wipe assembly can cause part quality issues See Tip wipe assembly on page 35 Inspect the tip shields After each build you should inspect the tip shields for damage or material build up If there is material build up remove i
21. aterial bay for extended build times Figure 1 Front and left side view of printer 1 Display Panel 2 Material Bay Support Side 3 Optional Material Bay Support Side 4 Optional Material Bay Model Side 5 Material Bay Model Side 6 Power ON OFF Switch Figure 2 Interior chamber front view T CG A NNNNWNYN Extrusion Head Tip wipe assembly Purge bucket Z stage platen Modeling base retainers x2 Modeling base Z stage guide rods Z stage lead screw Extrusion Tips en i 1 Us CO Git NI Figure 3 Rear view of printer Model Material Y Connector Model Material Tube AC Power Cord Connector Circuit Breaker Material Bay Optional Model Material Tube Optional Material Bay Support Material Y Connector on iA AES E j _ OT ws 9 Support Material Tube 10 UPS Connection ll Material Bay Cable Connector 12 RJ 45 Network Connector 13 Diagnostics Cable Connector 14 Material Bay Communications Cable 15 Optional Material Bay Communications Cable 16 Optional Support Material Tube Note To avoid damage to the printer uncontrolled power loss installation of a UPS Uninterruptible Power Supply is recommended Figure 4 Material carriers Model material carrier Support material carrier Figure 5 Modeling base Modeling base CAUTION DO NOT reuse mo
22. ble Power Supply UPS Use and Installation The intent of the Uninterruptible Power Supply UPS shutdown feature on uPrint SE and uPrint SE Plus 3D printers is to prevent required maintenance and or system damage by safely shutting the system down in the event of an uncontrolled loss of power Whether an in process build of a part will complete successtully is dependent on the battery life of the selected UPS and the duration of the power outage The user should select a UPS with the following specitications Runtime minimum of 15 minutes at 1000W output run times gt 15 minutes may be appropriate based on the typical duration of power outages at the site e Runtime minimum 8 minutes after low battery warning tripped e Peak output minimum of 1500W e Dry contact voltage free interface for On battery and Low battery conditions e Dry contact interface capable of carrying at least 100mA at 12VDC General Information Refer to the UPS and I O Module if used Installation and Operation Guides for instructions on installing the module if used into the UPS unit as well as for connecting AC power to the UPS and 3D Printer While connecting the 3D Printer power to the UPS will provide some protection against power outages the 3D Printer will shut down safely when on battery and low battery conditions are detected Follow the Electrical Interface Connection information below 1 Configure Normally Open dry contact relay
23. currently loaded to the head Press Unload Select Unload both Unload Model or Unload Support The printer will now unload material from the head When the material has unloaded you will need to replace the material carriers Open the material bay doors by gently pressing in to release and pulling outwards Remove the material carriers by first pushing them in to unlatch and then pulling them outwards Place the carrier on a flat stable surface CAUTION Do not push the material through the material guide back into the carrier doing so can cause material to break or become tangled Open the carrier Rotate the spool to rewind the material leaving 2 inches 50mm remaining at the material guide See Figure 20 Figure 20 Rewinding the material spool 10 12 13 14 15 Using a cutters cut excess 2 inches 50mm of material from the material guide leaving blunt end Replace the material spool Close and latch the carrier Once the material carriers have been replaced press Load Select Load Model Load Support or Load both Atter material has been loaded to the head press Done 28 Replacing material for dual material bays 1 From the display panel press Material The display will show Add Remove and S1 remaining S2 remaining and M2 remaining Asterisks will mark the currently active material bays the material bays that are currently loaded to the
24. d or hatched This style allows for the shortest build times and lowest material usage but will decrease the strength of the part Selecting support style Support material is used to support the model during the build process It is removed when the part is complete Support styles will affect the support strength and build time of the print SMART support is the default support setting Basic May be used for most parts Basic support uses a consistent spacing between support toolpaths SMART minimizes the amount of support material used reduces the build time and improves support removal for many parts SMART supports use a wide spacing between toolpath rasters and change the shape of the support region As the supports descend from the underside of the part feature to the base of the supports the support region shrinks and transforms to a simpler shape to reduce the amount of material used and the build time SMART supports are suitable for all parts especially those with large support regions and are the default style for builds using soluble supports Surround The entire model is surrounded by support material Typically used for tall thin models Selecting the scale of your STL file Before you process a part for printing you can change the size of the part within the build envelope Every part has a pre defined size within the STL file After you have opened the file you can change the size of the part produced from
25. d will heat up to operating temperature which will take approximately 3 minutes Press Select Drive and choose the drive that may have the clogged tip Press Forward the drive wheel will turn the selected drive forward Press Blower Off this will turn the head cooling fan off for 10 seconds allowing the tip to heat up beyond operating temperature If material starts to extrude the tip is no longer clogged If material does not extrude see Recovering from loss of extrusion on page 54 Press Done Replace head cover Note If the head cover is not replaced the printer may not function properly Display will ask Which Materials Loaded Press Both Press Done until back to Idle 51 Material Jam Occasionally material may become jammed in the head The printer will notify you of a material jam through a message shown on the display panel If a material jam is detected follow these steps to clear the jam 1 From the display panel press Continue Press Maintenance Press Machine Press Head B I Once in head maintenance mode remove the head cover by pressing the tabs in and pulling away from the head See Figure 50 of printer Q Gloves The head area is hot Use leather gloves when working in this area Figure 50 Remove the head cover Press tabs in to remove head cover Head Cover 6 Inspect tip inlets for material build up see Figure 51 If there is excess material build up see Recoverin
26. deling bases If a modeling base is reused calibration errors poor part quality and loss of extrusion may occur Additional modeling bases are available trom your reseller 2 10 Figure 6 Startup Kit contents Gloves Power cord Euro Power cord US Crossover cable orange Network cable blue Tip replacement kit A Support tip B Model tip C 8 Tip shields D 4 Tip wipe assemblies 10x magnifier loupe Wire brush Cutters 1 8 inch T Handle wrench red 7 64 inch T Handle wrench yellow Needle nose pliers Model material spool Support material spool CatalystEX CD System Software CD User Guide CD Finding more information EE CatalystEX Online Help Simple operating welcome to Dens instructions for CatalystEX L Muse are available in CatalystEX Ss Dynamic Help You also see CatalystEX Help Ax from the menu bar Layer resolution 0 0100 H e n te n ts Model interior Solid normal Dimension is the first 3D printer Support fill Suis designed with ultimate simplicity in mind Dimension enables you to build parts quickly even if you have never used a 3D printer before It has an easy STL units inches to read display panel that prompts you to press a few STL scale 1 000 keys to get you modeling quickly Number of copies 1 CatalystEX is an intuitive user friendly application designed to STL Size 0 0
27. e any debris See Figure 34 Figure 34 Clean tips with wire brush Clean the tips using a wire brush 5 Install a new tip shield by pushing it over the exposed tip keeping the slotted end toward the back of the head See Figure 35 NOTE shield should be flush with the tip plate as shown Figure 36 38 Figure 35 Tip Shield installation Figure 36 Tip shield placement Tip shield NOT seated correctly Tip shield seated correctly 6 Replace head cover Note If the head cover is not replaced the printer may not function properly 7 Exit Maintenance press Done until back at Idle 39 Remove debris from Filament Present switch There may be a time when the Filament Present switch needs to be cleared in addition to the 500 hour maintenance For example if a Material Error Filament blocked message appears on the display panel the recommendation may be to clear debris from the Filament present switch 1 2 3 4 5 Unload material from the printer and remove the material carriers Open the material bay doors by gently pressing in to release and pulling outwards Remove the material carriers by first pushing them in to unlatch and then pulling them outwards Disconnect the material tubes from the rear of the material bay s Leave them attached to the Y block Locate the entrance hole to the Filament Present Switch in the material bay s See Figure 37 Figure 37 Filament
28. e assembly See Figure 29 35 Figure 29 Replacing the tip wipe assembly B 2 TL 4 Place the new tip wipe assembly over the two mounting posts making sure the assembly is fully installed See Figure 30 Figure 30 Installing tip wipe assembly alll 1 5 Power the printer back up 36 Tip shield replacement Tip shields can become worn or damaged over time This can have a negative impact on the surface finish and detail of models Replace the tip shields every 500 hours Figure 31 Tip Shield damage New shield Worn shield 1 Enter Head Maintenance a the display panel press Maintenance b Press Machine Press Head The head will come to rest the center of the chamber and the Z platform will change position printer O Gloves The head area is hot wear gloves when working in this area of the 2 Remove the head cover by pressing the tabs in and pulling away from the head See Figure Figure 32 Head cover tab locations Press tabs in to remove Head cover head cover 3 Position the blade of a small screwdriver between the tip shield and tip plate Use the blade of the small screwdriver to separate the tip shield from the tip plate See Figure 33 3 Figure 33 Tip Shield removal Insert small standard Tip plate screwdriver to pry tip shields from tips Tip shield 4 Clean the tip using the wire brush supplied with the Startup Kit to remov
29. er has finished cooling the only option displayed is Continue Press Continue and the printer will reboot and try to return to normal operation If pressing Continue does not eliminate the error power should be cycled see Cycling power on page 50 wait 60 seconds before switching power on again most cases you will be able to continue operation However if the printer continues to shut down and display the same error contact technical support Exporting printer configuration cfg file If your printer is receiving fault determination codes you may need to export a configuration cfg tile from your printer to send to Customer Support Exporting configuration file from printer 1 p m gt Open CatalystEX from your workstation Click on the Printer Services tab Click on the Export Configuration button Browse to the directory where you wish to save the configuration file Click on the Save button Close CatalystEX 49 Cycling power 1 2 4 5 Turn the power switch to the OFF position The display will show Shutting Down Atter the printer has cooled down enough to shut down the display will go blank When the display is blank and the printer has shut down turn the circuit breaker to the OFF position Once the circuit breaker has been turned to the OFF position wait 60 seconds and turn the circuit breaker back to the ON position Turn the power switch to the ON position
30. etwork or with a direct connection to your workstation Connecting through a network 1 Locate the network cable blue from the startup kit 2 Connect the network cable between the printer and the network hub 3 Establish communication see Establishing communication on a dynamic network on page if you have a dynamic network or see Establishing communication on a static network on page if you have a static network Connecting directly to a workstation 1 Locate the crossover cable orange from the startup kit 2 Connect the crossover cable between the printer and the network port on your workstation 3 Establish communication see Establishing communication on a static network on page 10 Establishing network communication with the printer You will need to establish network communication between your workstation and printer before you can send files to be built How you establish this communication with an IP address is dependent upon how your network and workstation are configured If your network is configured DHCP Dynamic Host Configuration Protocol your DHCP server will automatically assign a Dynamic IP address to your printer This is the default setting for your printer and commonly used in large networks In some situations you may need to manually enter a Static IP address for your printer and record the IP address in the CatalystEX software Static IP addresses are frequently used for smaller netw
31. eview window has not been processed for printing processing will occur before the tile is added to the pack Each additional click of the Add to Pack button will add another copy of the file to the pack Printing your STL file The Print button is found on the General Orientation and Pack tabs CatalystEX will now process all parts in the pack and create a CMB file from which the printer will print the parts Building a part If has not been sent to your printer for building the build queue will be empty If the build queue is empty the display panel will show Idle or Ready to build Choose whether or not you want to start a build from a remote location or from the display panel at the printer Starting a build from a remote location The lower display will show Wait for Part and it will be flashing 1 From the display panel press Wait for Part The display will ask Is Model Base Installed 2 Insert a modeling base CAUTION DO NOT reuse modeling bases If a modeling base is reused calibration errors poor part quality and loss of extrusion may occur Additional modeling bases are available from your reseller 3 Press Yes Waiting for Part will now be on the display 4 From your CatalystEX workstation send a part to the printer The printer will automatically start to build the See Processing your STL file for printing on page 22 for detailed instructions Starting a build from the display pa
32. f necessary Installing tips 1 Place the tip shield on the tip Be sure to install the proper tip See Figure 43 Figure 43 Tip shield alignment Liquefier tubes Shorter tube Imprinted with T 16 SR30 Longer tube Imprinted with T16 With gloved hand insert the new tip into the heater block Use needle nose pliers to grasp the stainless steel shield of the tip Pull the tip shield toward you then lift up to install the tip Push the tip toward the back of the printer once it is all the way up against the heater block dE 1E SS Verify the tip is fully inserted into the heater block and that the stainless steel shield is aligned See Figure 44 43 7 Use 7 64 T Handle Allen wrench to firmly tighten the heater block clamp screws See Figure 44 Figure 44 Installation Examples Note Make sure the tip remains all the way up against the heater block as you tighten the screws CORRECT INCORRECT INCORRECT Shield interference Tip not seated 8 Repeat steps 3 through 7 for the other tip if necessary 9 Install a new tip shield by pushing it over the exposed tip keeping the slotted end toward the back of the head See Figure 45 NOTE Tip shield should be flush with the tip plate as shown in Figure 46 Figure 45 Tip shield installation 44 Figure 46 Tip shield placement Tip shield NOT seated correctly Tip shield seated correctly 10 Replace head cover and close the printe
33. g from loss of extrusion on page 54 If there is no excess material build up close the chamber door and continue 52 Figure 51 Tip inlet locations Support tip inlet 10 12 13 14 Model tip inlet Press Select Drive and choose the drive that may have the clogged tip Press Forward the drive wheel will turn the selected drive forward Press Blower Off this will turn the head cooling fan off for 10 seconds allowing the tip to heat up beyond operating temperature If material starts to extrude the tip is no longer clogged If material does not extrude see Recovering from loss of extrusion on page 54 If material extrudes you can continue building your part Reinstall the head cover Note If the head cover is not replaced the printer may not function properly Press Done Display will ask Which Materials Loaded Press Both Press Done until back to Pause screen Press Resume to continue building the part 53 Recovering from loss of extrusion Note It is recommended that you read and understand this entire procedure before performing any of the work 1 Enter Head Maintenance mode a From Idle press Maintenance b Press Machine Press Head The head will heat up to operating temperature which will take approximately 3 minutes of printer O Gloves The head area is hot Use leather gloves when working in this area 2 Remove the head cover by pressing the tabs in and pulling
34. he material spool 7 Using a cutters cut the excess 2 inches 50mm of material from the material guide leaving a blunt end 8 Locate the two material retaining clips on the carrier See Figure 23 Figure 23 Material retaining clips Material retaining clips 9 Place the material guide in the material guide slot the spool See Figure 24 10 Place the material in the material notches See Figure 24 Figure 24 Material guide slot and detents Tl Cut the excess material from material guide 12 Place the material retaining clips on the spool before removing the spool from the carrier See Figure 25 a the material retaining clips over the material and clip on to the material spool b Push the material retaining clips down until they lock in place 3l Figure 25 Installing material retaining clips Place clip and push down to lock in place 13 Remove the material spool from the material carrier See Figure 26 Figure 26 Properly installed material retaining clips 14 Place the material spool in the storage bag that came with the material carrier Note When not loaded in the printer always store material spools in the material carrier or the storage bag that came with the carrier to prevent moisture absorption Auto power down You can set the printer to automatically power down when a build is complete This option will save energy usage 1 While the printer is building
35. he short black striped 51 material tube for support side See Figure 12 Figure 12 Connecting the short material tubes 19 Connect the long red striped material tube M2 from model M coupler of lower material bay to right side of model Y block by inserting firmly into red couplers Gently pull the tube to ensure it is properly inserted 20 Repeat with long black striped S2 material tube tor support side See Figure 13 Figure 13 Connecting the long material tubes 21 Connect a material bay cable between the printer and the top connector on the upper material bay Connect the other material bay cable between the bottom connector of the upper material bay to the top connector of the lower material bay See Figure 14 Figure 14 Connecting the material bay cables 22 23 24 25 26 27 28 29 30 3l 32 Connect the power cable network cable and UPS cable if used Switch the circuit breaker to the ON position Power the printer ON at the power switch After the printer has booted up you may need to reload the printer system software If the printer displays Send Upgrade from Workstation See Updating printer system software on page 33 Insert model and support material spools into the new material carriers From display panel press Material Display will show Add Remove Open material bay doors and push both red handled model carriers into right side of the material bays until they
36. head Press Unload Press Unload both Unload Model or Unload Support The printer will now unload material from the head When the material has unloaded you will need to replace the material carriers Open the material bay doors by gently pressing in to release and pulling outwards Remove the material carriers by first pushing them in to unlatch and then pulling them outwards Place the carrier on a flat stable surface CAUTION Do not push the material through the material guide back into the carrier doing so can cause material to break or become tangled Open the carrier Rotate the spool to rewind the material leaving 2 inches 50mm remaining at the material guide See Figure 21 Figure 21 Rewinding the material spool 10 12 13 14 15 Using a cutters cut excess 2 inches 50mm of material the material guide leaving blunt end Replace the material spool Close and latch the carrier Once the material carriers have been replaced press Load You can select which carriers you want to load to the head by selecting Next Model or Next Support When done selecting press Load Selected Rep will now load the selected material bays and prepare the other bays for automatic loading After they are done loading and preparing press Done the display will show Wait for Part or Ready to Build 29 Material bay LEDs The table below will show the status indicated by the LEDs O
37. ife to completely remove the part Note Parts are easier remove from the modeling base when still warm 26 Removing support material uPrint SE and uPrint SE Plus use soluble support material which is designed to dissolve in a soap and water based solution Your part is left with a smooth and clean finish with the fine details intact The soluble support material can be removed by hand with relative ease but is designed to be dissolved from your parts for hands free finishing WARNING Support material is sharp wear safety glasses and gloves A when removing support material by hand Emptying the purge bucket Empty the purge bucket after each build to avoid part quality issues or damage to the printer Gloves Wear gloves when emptying the purge bucket 1 With a gloved hand lift up on the purge bucket and pull it off of the two mounts See Figure 19 Figure 19 Emptying the purge bucket Purge bucket 2 Empty the purge bucket Place the purge bucket over the two mounts and push down to lock in place CAUTION When reinstalling the purge bucket make sure that it locks on both mounts and hangs flush with the chamber wall to avoid damage 27 Replacing material for single material bay 1 From display panel press Material The display will show Add Remove S1 remaining and M1 remaining Asterisks will mark the currently active material bays the material bays that are
38. inter Services Tab Printer Info button Tip time will reset to zero after replacement Removing tips 1 ROOM You will need to make sure the printer is powered ON before replacing the extrusion tips From the display panel press Maintenance Press Machine Press Tip Press Replace The printer will display Material Unload Unloading Model When finished unloading the display will prompt to remove the material carriers Push the material carriers in and release to unlatch You can now open the printer door and replace the tips or you can Cancel the tip replacement procedure Remove plastic head cover by squeezing raised pads on sides of cover See Figure 40 4 Figure 40 Head cover tab locations Press tabs in to remove Head cover head cover 10 Remove tips a Use 7 64 T Handle Allen wrench to loosen the heater block screws three to four full turns counterclockwise or until the top of the screws are flush with the metal cover DO NOT remove the screws entirely See Figure 41 Figure 41 Tip Removal Loosen but do not remove heater block screws Loosen but do not remove heater block screws b Use needle nose pliers to grasp the stainless steel shield of the tip Pull the tip shield toward you then pull down to remove the tip from the heater block Discard the used tip See Figure 42 42 Figure 42 Remove the tips Pull tips down to remove d Repeat for second tip i
39. lace the head cover Note If the head cover is not replaced the printer may not function properly 7 Press Done on the display panel Display will ask Which Materials Loaded Press Model if only model material is loaded press Support if only support material is loaded or press Both if both model and support material are still loaded Press None if neither are loaded 9 Display will ask you to remove the carrier of the materials that are not loaded Remove the carrier and cut the excess material 10 Press Done until back at Idle Reload the material that is not loaded 5 7 Support Registration To register your uPrint SE or uPrint SE Plus 3D printer visit htto www uprint3dprinting com Customer Support Visit http www uprint3dprinting com for the following e to order consumable parts for your uPrint SE or uPrint SE Plus printer e Technical support contact information for your uPrint SE or uPrint SE Plus printer Technical support for your SST tank e Part finishing information When contacting technical support please provide the following By phone e System model e serial number e System software build number e CatalystEX version number e Detailed description of the problem you are experiencing Please try to be near the printer for troubleshooting if possible By email e System model e System serial number e Your name e Your telephone n
40. ly voltage specified on the nameplate Avoid overloading the printer s electrical outlet with multiple devices Ensure the printer is well grounded Failure to ground the printer may result in electrical shock tire and susceptibility to electromagnetic interference Before disassembling or repairing the printer yourself contact your local Service Representative See Support section of User Guide Use only the power cord supplied with the printer Do not damage cut or repair the power cord A damaged power cord has risk of fire and electric shock Replace a damaged power cord with an approved power cord Do not allow metal or liquids to touch the internal parts of the printer Doing so may cause damage fire electric shock or other serious hazards Power off the printer and disconnect the power cord from the power outlet in any of the following cases e is smoke or an unusual smell coming from the printer e printer is making an unusual noise not heard during normal operation e piece of metal or a liquid touches the internal parts of the printer e During an electrical thunder lightning storm e During a power failure The following classifications are used throughout this guide CAUTION Indicates a potentially hazardous situation which if not avoided may result in minor or moderate injury WARNING Indicates a potentially hazardous situation which if not avoided could result in serious injury H
41. m remaining at the material guide See Figure 7 Figure 7 Rewinding the material spool 8 Using a cutters cut the excess 2 inches 50mm of material from the material guide leaving a blunt end 9 Power the printer off at the power switch 10 When the display is blank and the printer has shut down turn the circuit breaker to the OFF position Tl Disconnect the power cable network cable material bay cable and UPS cable if used 12 Disconnect the model and support material tubes from the printer and the material bay by pressing in on the coupler ring and pulling the tubes outward 13 With 2 people use the handgrips to lift the printer off of the material bay and place on a flat stable surface See Figure 8 Figure 8 Separating the printer and material bay 14 Position the second material bay on top of the existing material bay Be sure the feet and pins are properly aligned See Figure 9 15 Figure 9 Positioning material bays 15 With 2 people position the printer on to the top of the material bays Be sure the feet and pins are properly aligned See Figure 10 Figure 10 Positioning printer rings and pulling outward Figure 11 Removing the Y block plugs 17 Connect the short red striped material tube M1 from model coupler of upper material bay to left side of model Y block by inserting firmly into red couplers Gently pull the tube to ensure it is properly inserted 18 Repeat with t
42. material will not be enough to complete the current build Chamber Lights When a part starts to build the chamber lights are automatically ON The default time out for the lights is 30 minutes You can toggle the lights ON or OFF through the display panel You can set the chamber lights on permanently however the chamber lights will return to factory settings when power is cycled 1 From Idle or Ready to Build on the display panel press Maintenance 2 Press Setup 3 Press Lights Always On Repeat this process to turn this option off Pausing a build While building a part you may want to pause the build to allow for material replacement To pause the build at any time from the display panel press Pause Note The printer will complete the current tool path before pausing Resuming after pause If you have pressed Pause and are ready to resume building the part press Resume and the printer will resume printing 25 Canceling a build You can cancel a build at any time while the part is building 1 From the display panel press Pause 2 Once the printer stops building press Cancel Build 3 The display will ask Are you Sure Press Yes A The display will show Build Stopped followed by the file name You will then be prompted to remove the part and replace the modeling base 5 Remove the part and replace the modeling base Gloves The modeling base will be hot wear gloves when removing the
43. n e Material currently loaded to the head Off No carrier present Carrier present and ready to be loaded Blinking xt Carrier needs replacement is empty or has an error Replacing material spools Removing a spool of material from the carrier 1 Place the carrier on flat stable surface 2 Unlatch the carrier and open 3 Remove the spool of material Discard any pieces of material that may remain the carrier 4 Remove the material guide and recycle See Removing the EEproms from the material guides on page 60 5 Recycle the empty material spool See Recycling Codes on page 59 Install a new material spool into the material carrier Storing material spools If you will not be using the printer for more than 72 hours unload and store model and support material in the storage bags provided to prevent moisture absorption 1 Unload material from the printer 2 Open the material bay doors by gently pressing in to release and pulling outwards 3 Remove the material carriers by first pushing them in to unlatch and then pulling them outwards 4 Place the carrier on a flat stable surface CAUTION Do not push the material through the material guide back into the carrier doing so can cause material to break or become tangled P Open the carrier E Rotate the spool to rewind the material leaving 2 inches 50mm remaining at the material guide See Figure 22 30 Figure 22 Rewinding t
44. n interface with Dimension 3D printers It allows you to quickly and easily open a 3D drawing of a part prepare the drawing for print and send the print World Wide Web Additional information is available at htto www uprint3dprinting com Setup Set up the printer and material bay s per assembly instructions included with printer Installing software There are two software programs that work with uPrint SE and uPrint SE Plus 1 CatalystEX installed on your workstation processes the STL files for printing and communicates with the printer from your workstation 2 System software the operating software installed on the printer controls printer functions Installing CatalystEX 1 Locate the CatalystEX CD from startup kit and insert into workstation PC 2 Click the Install CatalystEX button 3 Follow prompts to finish loading CatalystEX the workstation Installing system software to the workstation 1 Locate the System Software CD from startup kit and insert into workstation PC 2 Click the Install software button to load system software to your workstation You will be asked to load this system software to your printer later 3 Follow prompts to finish installing system software on the workstation Install system software to the printer see Installing System Software on printer on page 14 Networking the printer There are two methods of connecting your printer to your workstation over a n
45. nel If Wait for Part has not been activated you can send the part to the printer and start the part from the display panel after the part has been sent to the printer 1 From your CatalystEX workstation send a part to the printer The display will show Idle Ready to Build and the name of the first file that is in the queue waiting to be built 2 Insert a modeling base CAUTION DO NOT reuse modeling bases If a modeling base is reused calibration errors poor part quality and loss of extrusion may occur Additional modeling bases are available from your reseller 3 From the display panel press Start Model to start building the part 24 The display panel during build The top two lines of the display panel will show the printer status See Figure 18 The bottom line of the display panel will show the amount of model and support material that remains in the carriers Figure 18 Display panel during build Single material bay Printer status Bui 191 ng Model file name l smpl_filter Support material XM1 1E9 Model material Support P wsq 94g M1 15 Dual material bay Printer status Buildi ng Model file name l smpl fi rests Support S1 94 M1 15 iris remaining bay 3 E In bay Support material S2 93 M 98 Model material remaining remaining in bay 2 2 Note material amount is flashing indicates that the remaining
46. not excludable as adjudged by a court of competent jurisdiction you agree to accept as sole and 63 exclusive remedy payment equal to the original purchase price for the product adjudged to be defective SOME COUNTRIES REGIONS STATES OR PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF REMEDIES OR OF INCIDENTAL PUNITIVE OR CONSEQUENTIAL DAMAGES OR THE APPLICABLE TIME PERIODS SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU EXCEPT TO THE EXTENT LAWFULLY PERMITTED THIS LIMITED WARRANTY DOES NOT EXCLUDE RESTRICT OR MODIFY AND IS IN ADDITION TO THE STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU This warranty gives you specitic legal rights and you might also have other rights that vary from country region to country region state to state or province to province EXCEPT FOR THIS LIMITED WARRANTY AND TO THE FULLEST EXTENT ALLOWED BY LAW NEITHER STRATASYS NOR ANY AUTHORIZED RESELLER MAKES ANY OTHER WARRANTY OF ANY KIND EXPRESS OR IMPLIED INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE STRATASYS DOES NOT OFFER ASSUME OR AUTHORIZE THE OFFER OR ASSUMPTION OF LIABILITY FOR IT OR FOR ANY OTHER WARRANTY EITHER EXPRESS OR IMPLIED BY ANY AUTHORIZED RESELLER OR OTHER INDEPENDENT THIRD PARTY 64 Declaration of Conformity STRATASYS Declaration of Conformity Manufacturer EU Representative Type of Equipment Model Numbers Stratasys Inc 7665 C
47. ntered in CatalystEX matches the IP address entered in the printer 4 Your network configuration may have changed Contact your Network Adminis trator Contact Technical Support For more information refer to Fault determination codes on page 49 Partial or bad part file sent to printer Check STL file in CAD software for errors reprocess STL in CatalystEX and re download to printer Recommendation Verify a modeling base is inserted Modeling base may be used or defective replace Remove the carrier and verify material is coming out of the material guide Verify material pulls freely from the carrier Verify the material tubes are free of material Reload material Remove carrier and verity material pulls freely from carrier Verify the material tubes are free of material C If the path is not obstructed clean debris from Filament Present Switch See Remove debris from the Filament Present switch on page 40 Reload material Remove carrier and verify it is not empty Replace material spool Reload material Error message on display panel Material Error Filament broken Load Error Filament blocked Load Error Recommendation 1 Mm L Remove the carrier and verify material is coming out of the material guide Verify material pulls freely from the carrier Verify the material tubes are free of material Reload material Remove the carrier and
48. ommerce Way Eden Prairie MN 55344 2080 Tim B Heller 3D Printer 180 50100 uPrint SE 3D Printer 180 50400 uPrint SE Plus 3D Printer We declare under our sole responsibility that the devices mentioned above comply with the following EU Directives Electromagnetic Compatibility EMC Low Voltage Common Technical Specifications used for demonstration of compliance Date of Validity Design and Technical Construction file maintained at Name of Authorized Signatory Position Held in Company Signatures 89 336 EEC 2006 95 EC EN 6100 3 2 2003 EN 6100 3 3 1995 EN55022 1998 EN55024 1998 EN60950 1 2006 September 16 2011 Stratasys Inc 7665 Commerce Way Eden Prairie MN 5534 20804 Stratasys GmbH Weism llerstr 27 60314 Frankfurt am Main Germany Tel 49 69 420 9943 0 S Scott Crump Tim B Heller Chief Executive Officer Qo Managing Director Europe e ML Stratasys Inc 7665 Commerce Way Eden Prairie MN 55344 2080 U S A Main 952 937 3000 Fax 952 906 0070 www stratasys com 108480 0005 65 Regulatory and environmental information EMC Class A Warning WARNING This is a Class A product In a domestic environment this product may cause radio interference which case the user may required to take adequate measures FCC Statements U S A The U S Federal Communications Commission in 47 5 105 has specified that the following notice
49. on b Click the Add Manually button in the lower right corner of the window In the Add 3D Printer window enter a name and location of your choice in the appropriate fields 13 d Enter the IP Address your printer in the appropriate field It will be the same address as entered in step 6 Select your printer type the drop down list either uPrint SE or uPrint SE Plus Note If you only have one printer connected it will be the only printer in the list f Click Add Printer and close the Add 3D Printer window 3 Ifyou are unable to connect the printer to your workstation contact your Network Administrator Installing System Software on printer 1 From the display panel press Maintenance 2 Press System Press Load Upgrade Send upgrade from workstation and the printer IP address will be displayed From your workstation open the CatalystEX by double clicking on the CatalystEX icon Click the Printer Services tab Select your printer from the drop down list then click the Update Software button Mons Navigate CatalystEX to the directory where the system software file is located and select the uPrintSE upg file for uPrint SE or select the uPrintSEPlus upg file for uPrint SE Plus System software will now begin to download to the printer Note Default uPrint SE system software location for 32 bit systems C Program Files Dimension uPrint SE lt version gt Default uPrint SE
50. on the Network and Sharing Center icon Double click Local Area Connection Click on the Properties button Select Internet Protocol Version 4 TCP IPv4 from the list Click on the Properties button Click on the Use the following IP address option Enter the IP address Subnet Mask and Default Gateway Contact your IT Administrator or Internet Service Provider for details regarding IP address information The IP address should be difterent trom the workstation the gateway and subnet mask should match the workstation Enter the IP address default gateway and subnet mask Click on the OK button when finished Close any open networking windows 12 Setting the static network on printer 1 2 10 Obtain your static network address from your Network Administrator From Idle or Ready to Build press Maintenance on the display panel The display will show Maintenance and the software version Press System Press Set Network The top window displays Network Admin Static IP Address UDN Press Static IP to display detault settings IP Address 172 016 075 020 or 198 000 000 001 NM Address 255 255 000 000 GW Address 172 018 100 002 Note These values are the factory defaults and MUST be changed If these values are not changed the printer will continue to restart until they are changed Note The IP address should be different from the workstation the default gateway and subnet mask
51. orks or for direct connection between your workstation and printer Follow the instructions below to configure your workstation and network Establishing communication on a dynamic network you are on a dynamic network or not sure of your network type follow these steps to allow CatalystEX to find your printer and establish communication 1 Connect a network cable between the printer and a network hub 2 sure the printer is ON and determine the Unique Device Name UDN for your printer a From Idle or Ready to Build press Maintenance on the display panel The display will show Maintenance and the software version b J From the display panel press System From the display panel press Set Network The top window will display Network Admin Dynamic IP Address UDN d Unique Device Name for your printer is listed here This is preset at the factory and cannot be changed From your workstation start the CatalystEX From the General tab click the Manage 3D Printers button Click the Add from Network button in the lower right corner of the window new window Add 3D Printer should list your printer in the main window identified its UDN Click on the printer in this window and enter a name and location in the lower portion of the window 7 Click Add Printer and you are ready to print Close the Add Printer window Note If your printer is not displayed in the Add 3D
52. ot Surface The hot surface sign indicates the presence of devices with high temperatures Always use extra care and wear safety gloves when working around heated components Gloves When performing some maintenance procedures the machine may be hot and gloves will be required to avoid burns Safety Glasses Wear safety glasses to avoid injury to your eyes Lifting Hazard Lift with two or more people to avoid serious injury SD ESD Use standard electrostatic discharge ESD precautions when working on or near electrical components amp Recycle Use proper recycling techniques for materials and packaging E Sensitive 2 Overview uPrint SE and uPrint SE Plus build models from CAD STL tiles The printer builds three dimensional parts by extruding a bead of ABS material through a computer controlled extrusion head producing high quality parts that are ready to use immediately after completion uPrint SE and uPrint SE Plus consist of two primary components the 3D printer and material bay Catalyst EX is the preprocessing software that runs on Windows XP Pro Windows Vista or Windows 7 platforms uPrint SE builds a maximum part size of 203 x 152 x 152 mm 8 x 6 x 6 in uPrint SE Plus builds a maximum part size of 203 x 203 x 152 mm 8 x 8 x 6 in Each material carrier contains 688 cc 42 cu in of usable material enough to build continuously for about 67 hours without reloading You can add an optional second m
53. ovider for details regarding IP address information The IP address should be different trom the workstation the default gateway and subnet mask should match the workstation Enter the IP address default gateway and subnet mask Click on the OK button when finished Close any open networking windows Setting the static network in Windows Vista 1 O 0 M ROOM From your workstation click Start Menu Click on the Control Panel button Double click on Network and Internet Double click on the Network and Sharing Center icon Left click on Manage network connections Right click on the Local Area Connection icon then left click on Properties Select Internet Protocol Version 4 TCP IPv4 from the list Click on the Properties button Click on the Use the following IP address option Enter the IP address Subnet Mask and Default Gateway Contact your IT Administrator or Internet Service Provider for details regarding IP address information The IP address should be different from the workstation the default gateway and subnet mask should match the workstation Enter the IP address default gateway and subnet mask Click on the OK button when finished Close any open networking windows Setting the static network in Windows 7 1 M 6 U ROOM From your workstation click on Start Menu Click on the Control Panel button Double click on Network and Internet Double click
54. pment from Stratasys or designated representative location Consumable parts are not covered by this Limited Warranty Warranty services may be provided by Stratasys an Authorized Reseller or a third party service provider designated by Stratasys No coverage or benefits under this Limited Warranty will exist if any of the following conditions apply a The uPrint SE and uPrint SE Plus Product has been subjected to abnormal use improper or inadequate maintenance unauthorized modifications unauthorized repair misuse abuse exposure to moisture flooding fire electrical problems associated with incoming power or other acts which are not the fault of Stratasys Inc b Stratasys Customer Service Department was not notified of the defect or malfunction of the uPrint SE and uPrint SE Plus system prior to expiration of the one year warranty period c Parts or consumables were installed and used that were not certified or approved by Stratasys Stratasys will also not be liable under any circumstances for Product replacement or associated labor loss of use loss of profits or for any other indirect incidental collateral exemplary punitive consequential or special damages or losses arising out of the purchase of uPrint SE and uPrint SE Plus Products and or out of this limited warranty even if Stratasys or its designated representative have been advised of the possibility of such damages or claims To the extent such claims are
55. press the Auto Power Down button 2 the power switch located on the left side of the printer to the OFF position The printer will display Auto Power Down Mode and the printer will power down as soon as the build is complete Cancelling auto power down 1 Turn the power switch back to the ON position Powering off To power off the printer turn the power switch to the OFF position You can do this at anytime without harming the printer No other steps are necessary If this is done while the printer is building a part the current part will not be completed Note System cooling fans and lights will continue to operate for several minutes after the switch has been turned off 32 Resuming operations from Standby mode Atter several minutes of inactivity the printer will enter Standby mode During Standby the head temperature will decrease to conserve energy From the display panel press Resume Updating printer system software Check http www uprint3dprinting com for printer system software updates If there is an upgrade to the printer system software download the upgrade and install on the printer Installing the system software 1 2 di From the printer display panel press Maintenance Press System Press Load Upgrade The printer will then display Send upgrade from workstation followed by the printer s IP address Open CatalystEX and click on the Printer Services tab Click on the Upd
56. r across the X Y plane than it can along the Z axis Orienting a part so that it is shorter within the mod eling envelope will produce a quicker build e Part Strength A model is stronger within a layer than it is across layers Depending upon what features you want your part to demonstrate you may need to orient your part to have its greatest strength across a specific area For example a tab that needs to be pressed would be weakest if you are applying pressure across layers e Surface Finish Much like orienting for strength how the part is oriented will determine how the surface finish will look and allow the printer to provide the smoothest finish for a specific area For example if building a cylinder orienting the cylinder upright will have a smoother surface finish than building it on its side e 5 File Repair It is possible for an STL file to have errors while appearing to be trouble free If the STL file contains errors CatalystEX may have problems processing the file CatalystEX has the ability to automatically correct some STL file errors How the part is oriented can impact this automated repair function 23 Adding your STL file to the pack The Add to Pack button is found on the General Orientation and Pack tabs When you click on the Add to Pack button CatalystEX will add the file that is currently in the preview window General tab or Orientation tab to the pack preview window Pack tab If the file in the pr
57. r door Note If the head cover is not replaced printer may not function properly Tl The printer will display Tip Maintenance Tips Replaced press Yes to begin material load a printer will display Maintenance Add Remove flashing e If you want to replace a material carrier do so now b Load the model and support material carriers by pushing in until they latch Press the Load Selected button 12 The printer will now begin to load material 13 After material loading is complete the printer will display Tip Calibration Install Modeling Base And Build Calibration Part Note Make sure a NEW modeling base is installed before starting calibration Calibration results will be incorrect if a NEW modeling base is not used Tip calibration Tip replacement requires Tip Calibration 1 Select Start Part flashing the printer will run two calibration parts The printer will automatically build Z Calibration part measure the and calibrate the Z Axis for tip depth and tip level approximately 5 minutes The Z calibration is automatic e printer will then automatically build an XY Calibration part approximately 10 minutes You must inspect the XY Calibration part and calibrate the X and Y axis for tip offset 2 When the XY Calibration part is complete the printer will display Remove Part and Select XY Adjustment X 0 Y 0 3 Remove the XY tip calibration part from the p
58. rated in Figure 55 model side shown Position toggle bar to the same side of the head as the T Handle allen wrench See Figure 55 model side shown Figure 55 Create access space for cleaning model side shown Idler arm post dler wheel post Position toggle bar to same side of head as T Handle iii Move idler wheel assembly by pushing with 7 64 inch T Handle Allen wrench against spring tension Insert a 1 8 T handled Allen wrench from startup kit into the fixture hole See Figure 56 56 Figure 56 Holding access space open model side shown Insert 1 8 inch T Handle into fixture hole iv Ease pressure on the 7 64 T Handle Allen wrench to carefully return the leveraged idler wheel back toward its original position until the idler assembly is resting against the 1 8 T Handle Allen wrench v Remove the 7 64 T Handle Allen wrench Cut the material above the idler wheel using a cutters Clean the area that is now accessible using a needle nose pliers a probe or equivalent tool Note Make sure that loose material is removed from affected area Reposition 7 64 T Handle Allen wrench between the toggle spring post and the idler wheel post f Move idler wheel assembly by pushing with 7 64 inch T Handle Allen wrench against spring tension and remove the 1 8 T handled Allen wrench g Remove the 7 64 T Handle Allen wrench Repeat for the opposite side as needed o Rep
59. rinter Inspect the part and calibrate the X and Y axis See Figure 47 a _ Use the magnifier from the Startup kit to view the support road shown in red b Identify the location on the or side of the part where the support road is best centered within the model boundaries shown in blue 45 Read the number closest to this location This is the required Oftset adjustment If the number is on the X side a negative offset is required d Select Increment or Decrement to input the X offset adjustment the value will change in the upper display window by default the printer will be ready to accept the X value e When you are satisfied with your X offset value Select Y and repeat steps A D to identify and input the required Y Tip Offset adjustment Figure 47 Example XY Tip Offset Part This example requires an adjustment of X 2 Y A Y 0 2 4 6 8 i gt lt o 5 Select Done after you have input the X and Y offsets The printer will return to Maintenance Run the XY calibration a second time to be sure the values changed the offset properly 6 When finished press Done until back Idle 46 Chamber light replacement Power down the printer Locate the wiring harness leading away from the top of the light bar 3 Disconnect the light bar from the wiring harness by squeezing the wiring harness clip while pulling down 4
60. s be brought to the attention of users of this product This device complies with part 15 of the FCC rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept interference received including interference that may cause undesired operation Shielded cables use of shielded data cables is required to comply with the Class A limits of Part 15 of the FCC Rules Caution Pursuant to Part 15 21 of the FCC Rules any changes or moditications to this equipment not expressly approved by the Hewlett Packard Company may cause harmful interference and void the FCC authorization to operate this equipment Note This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at their own expense Canada Electromagnetic compatibility EMC Normes de s curit Canada Le pr sent appareil num rique n met pas de bruits radio lectrique
61. s d passant les limites applicables aux appareils num riques de Classe A prescrites dans le r glement sur le brovillage radio lectrique dict par le Minist re des Communications du Canada DOC statement Canada This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications MSDS Material Safety Data Sheet You can obtain current Material Safety Data Sheets for the material used in the printer by visiting http www dimensionprinting com 66 Disposal of waste equipment by users in private households European Union 2 This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste Instead it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment The separate collection and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment For more information about where you can drop off your waste equipment for recycling please contact your local city office your household waste disposal service or the shop where you purchased the product 67 Appendix Uninterrupti
62. should match the workstation Enter the IP address default gateway and subnet mask Update the IP address Press Increment to increase the value one digit at a time Press Next Digit to move the cursor one place to the right Press Last Digit to move the cursor one place to the lett Use the three tunctions listed above to set your IP address After setting the final digit of the Internet Protocol IP address move the cursor one more place to the right The cursor moves to the Netmask NM address Follow the same steps for setting the Netmask NM and Gateway GW addresses When you have finished setting the addresses press Done The display will show Change IP Netmask and Gateway Press Yes The panel then displays Resetting Network Press Done until Idle is displayed Establish communication 1 From your workstation start CatalystEX a From the General tab click the Manage 3D Printers button b Click the Add from Network button in the lower right corner of the window c window Add 3D Printer should list your printer identified by its UDN Click on the printer in this window and enter a name and location of your choice in the lower portion of the window d Click Add Printer to complete Close the Add 3D Printer window your printer is not displayed in the Add 3D Printer window you will need to add the printer IP address manually a From the General tab click the Manage 3D Printers butt
63. t as needed If the material will not break free or there is damage to the tip shield replace the tip shield See Tip shield replacement on page 37 Remove debris buildup Remove all material buildup on the Z platform and around the lead screw Failure to do so could cause the base to not be level or the Z platform to jam at its upper limit Vacuum build chamber Vacuum the build chamber to remove all debris and purged material Clean door Do not use ammonia based glass cleaner on the door It will damage the acrylic window CAUTION ONLY use acrylic cleaner 34 500 Hour maintenance Preventive Maintenance Alerts will be displayed on the workstation at the 500 hour time interval as a reminder to perform preventive maintenance See Figure 27 Figure 27 Preventive Maintenance Alert Preventive Maintenance Alert Preventive Maintenance Alert Replace the highlighted components 9 Tip Wipe Assembly Part Number 540 00200 9 TipShields Part Number 540 10700 Extrusion Part Number 540 00102 Remove debris from the Material Present switch Tip wipe assembly The tip wipe assembly should be replaced approximately every 500 hours 1 Completely power down the printer 2 Move the head to the right of the printer to gain access to the tip wipe assembly Figure 28 Move the toggle head to the right 3 Remove the wipe assembly by lifting the assembly up and out of the printer Discard this tip wip
64. the STL tile by changing the scale The scale always relates to the original STL file size definition For example a cube that is defined as 2 X 2 X 2 can be built to be 4 X 4 X 4 by simply changing the scale to 2 0 If after changing the scale to 2 0 you decide that a size of 3 X 3 X 3 would be preferred change the scale to 1 5 the scale relates to the original size of 2 0 NOT the resulting 4 0 from the first scale change Click within the scale input box to type a scale of your choice Selecting the orientation of your STL file The Orientation tab has an expanded preview window It provides options for viewing a part measuring a part orienting a part processing a part and viewing the layers of a part How a part is oriented in the preview window will determine how the part is oriented when it prints Orientation impacts build speed part strength surface finish and material consumption Orientation can also affect the ability of CatalystEX to repair any problems with the STL file You can choose to auto orient your part which allows CatalystEX to determine the best orientation for the part for the fastest build time and least material usage or you can manually change the orientation of your part Orientation Considerations e Build Speed Closely related to material use A lesser amount of supports will allow for faster build speed Another factor affecting build speed is the axis orientation The printer can build faste
65. to STL files Open the CatalystEX From the File menu select Open STL Navigate to and select the STL file that you have created Selecting layer resolution Layer resolution can be changed on the uPrint SE Plus printer Changing layer resolution will affect surface finish and build times Selecting a smaller layer resolution creates a smoother surface finish but takes longer to build Layer resolution also affects the minimum wall thickness Minimum wall thickness applies to the horizontal XY plane of your If a feature an STL is smaller than the limit the modeler will increase the size of the feature to the minimum wall thickness Printer type Available layer resolutions Minimum Wall thickness uPrint SE 010 inch 254 036 inch 914 mm uPrint SE Plus 010 inch 254 036 inch 914 mm 013 inch 3302 mm 047 inch 1 194 mm Selecting model interior fill style This establishes the type of fill used for the interior areas of the part There are three types of model interior that you can choose from Solid Used when a stronger more durable part is desired Build times will be longer and more material will be used Sparse High Density This is the default model interior style and is highly recommended Build times will be shorter less material will be used and the possibility of part curl for geometries with large mass will be greatly reduced Sparse Low Density The interior will be honeycombe
66. to wait for a If the printer has a in the build queue you can press Start Part to start a build Building If the printer is building part you can choose to pause set the lights either ON or OFF view the print time or material remaining and set the printer to auto power down Material From this section you can load material or unload material Standby From this section you can set the printer to Standby mode Maintenance From this section you can make changes to the System Setup or Machine Figure 16 Display panel hierarchy Idle status Wait for Part Start Part NL E Standby Maintenance Load Material e Unload Material System Setup Machine Set Network Lights Always On Gantry Test Parts e Disable UPnP Head Load Upgrade Select Language Tips Building status Pause Lights Off Show Time Auto Power Down 20 CatalystEX overview General tab This section is where you can select the model fill support style change the STL units and STL scale Orientation tab This section allows you to rotate resize and auto orient your parts You can also change the view and insert a pause Pack tab This section shows you which parts are in the pack for printing You can add parts arrange the parts for a better fit or
67. uPrint SE and uPrint SE Plus Personal 3D Printers User Guide 209226 0001 Legal Notice The only warranties for Stratasys products and services are set forth in the express warranty statement accompanying such products and services Nothing herein should be construed as constituting an additional warranty Stratasys shall not be liable for technical or editorial errors or omissions contained herein 2011 Stratasys Inc All rights reserved Stratasys Dimension uPrint Catalyst FDM Dimension BST Dimension SST WaveWash and Ecoworks are registered trademarks of Stratasys Inc FDM Technology Fused Deposition Modeling ABSplus Catalyst EX and Smart Supports are trademarks of Stratasys Inc All other trademarks are the property of their respective owners and Stratasys assumes no responsibility with regard to the selection performance or use of these non Stratasys products Product specifications are subject to change without notice Printed in the USA Table of Contents MEI Tr 1 How louse ihis 1 i i E RT 2 aie i e Uu eet 3 Finding more information NET EE 9 ne PH 10 FESTUS OMI ONS IEEE TTE 10 ng TG 10 Establishing network communication with the
68. umber e Detailed description of the problem you are experiencing For advanced troubleshooting provide by email System CFG file e and or CMB files e Detailed photographs showing the issue 58 8 Recycling Recycle all materials per your local recycling guidelines Figure 57 Recycling Codes System Component Materials Recycling Code X 2 and Y 4 guide rod restraints orange ABS Model material guide red both halves ABS SN TA Support material guide black both halves ACETAL F TA Material retaining clip blue ABS TA Material Carrier clear top black bottom and bottom PC SN cover Latches hinge pin and electronics not included C Material Spool amp lid gray PS HI 4A co Modeling bases ABS F EEproms Electronics Desiccants can be recycled per your local recycling guidelines All packaging materials can be recycled per your local recycling guidelines Follow your local recycling guidelines when recycling electronic components 59 Removing EEproms from the material guides 1 Open the model and support material carriers and remove the material guides 2 With a small standard screwdriver pry the two material guide halves apart See Figure 58 Figure 58 Pry the model material guide apart Pry apart with a small standard screwdriver 3 Recycle the EEPROM per your local electronics recycling guidelines 4 Recycle the material guides per
69. verify material is coming out of the material guide Verify the material pulls freely from the carrier Verify the material tubes are free of material If the path is not obstructed clean debris from Filament Present Switch See Remove debris from the Filament Present switch on page 40 Reload material Remove the carrier and verify material is coming out of the material guide Purge failed Unload Error Unload failed Model Support Jam in head clear before resuming Pausing RwWN Verify the material pulls freely from the carrier Verify the material tubes are free of material Check for and clear any excess material build up around the tips Remove the carrier and verify the material tubes are free of material See Material Jam on page 6 52 1 2 Press Resume Unload the material carriers and reinstall Note Certain Filament related error messages will allow you to enter maintenance mode after a 20 second timeout Fault determination codes If fault occurs which would prevent the printer from executing an operator request the printer will begin to shut down and cool The panel will display an error code An error code list with the filename error txt can be found on the CD ROM for the printer system software Because this list may change with each new software version be sure to check the error txt attachment when you install new system software upgrades Atter the print

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