Home

HP Pavilion dv5 Entertainment PC

1. c ccceeceeeceeeeee eee eeeeeeeceaeeaaeeaecaeeeeeeeeeeeeeeeeeeteeeeeeneee 53 Optical GIVE EE 55 TV t ner m du lesincces iini a a E a R Eaa AAEE Eaa 57 REG Dalle e iien R E A 59 Memory Module snsreisrniriitirinri iindrre anniina Laaa A aadA AEAEE EE E 60 Hard drive me EEEEMEDIDPERESM 62 WEAN module c DTE 65 Switch cover and keyboard ssssssssssseseneeeee eene nnne nennen nene 69 Power button board rette tr RT adds ERST EO cU ERE Ie FIN eH E Ee d oa pe eund 73 Speaker assembly tet etd ete de e dn detentions 74 Bluetooth module ete entere nt ex Mese e Rx Ma ede ha Rae eene EF HN ERR de 75 IBIETO S VECTT ap 76 MOP COVEN ade 84 Modem Module c 87 Audio intrared board rt tte rt ea x dee ege hec d esa bara a v eoe daa Pt d 89 Biss 90 SM 92 TV tuner module cable 1 etr ee ndn Rene Me ee RR RIMIS RE EM Qe nA e RD ane aaa 94 Modem module cable ssssssssssssssssseee eene rnm n nsn nennen nennen nnns 95 Power connector Cable eee tete fee en HIR RIA RT gave NUR E OU e kae NR Ea AE Ad 96 Fan heat sink assembly ssssssssssssssseeeenee eee enne nennen nnne enne 98 mier mEEE L 102 5 Setup Utility Starting thie Setup Utility ee ror ette pete eO pae IRR RR E ane AREE RR EERERFRRKR IS EE
2. Connects an optional computer headset microphone stereo array microphone or monaural microphone Produce sound when connected to optional powered stereo speakers headphones ear buds a headset or television audio NOTE This table describes factory settings For information about changing factory settings refer to the user guides located in Help and Support Front components 13 Rear components Component Function Vents 2 Enables airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation Right side components Item Component Function 1 Optical drive light Blinking The optical drive is being accessed 2 Optical drive Reads optical discs and on select models also writes to optical discs 3 USB ports 2 Connect optional USB devices 4 TV antenna jack select models only Connects a TV antenna a digital cable device or a satellite device that receives standard or high definition TV broadcasts 5 RJ 11 modem jack select models only Connects a modem cable 6 Security cable slot Attaches an optional security cable to the computer NOTE The security cable is designed to act as a deterrent but it may not prevent the computer from being mishandled or stolen 7 Power connector Connects an AC adapter D
3. 24CD IRQ4 COM1 IRQ5 Conexant AC Link Audio Intel 82801DB DBM SMBus Controller 24C3 Data Fax Modem with SmartCP IRQ6 Diskette drive IRQ7 Parallel port IRQ8 System CMOS real time clock IRQ9 Microsoft ACPI compliant system IRQ10 Intel USB UHCI controller 24C2 Intel 82852 82855 GM GME Graphic Controller Realtek RTL8139 Family PCI Fast Ethernet Controller IRQ11 Intel USB EHCI controller 24CD Intel USB UHCI controller 24C4 Intel USB UHCI controller 24C7 Intel Pro Wireless 2200BG TI OHCI 1394 host controller TI PCI1410 CardBus controller IRQ12 Synaptics PS 2 TouchPad IRQ13 Numeric data processor IRQ14 Primary IDE channel IRQ15 Secondary IDE channel Default configuration audio possible configurations are IRQ5 IRQ7 IRQ9 IRQ10 or none NOTE PC Cards may assert IRQ3 IRQ4 IRQ5 IRQ7 IRQ9 IRQ10 IRQ11 or IRQ15 Either the infrared or the serial port may assert IRQ3 or IRQ4 118 Chapter 6 Specifications System I O address specifications AMD I O address hex System function shipping configuration 0000 0008 DMA controller 000A 000F DMA controller 0020 0021 Programmable interrupt controller 0040 0043 System timer 0060 0060 Standard 101 102 Key or Microsoft amp Natural PS 2 Keyboard 0061 0061 System speaker 0062 0062 Microsoft ACPI Compliant Embedded Controller 0064 0064 Standard 101 102 Key or Microsoft amp Na
4. 3 Ring 4 Unused 5 Unused 6 Unused RJ 45 network 12345678 Pin Signal 1 Transmit 2 Transmit 3 Receive 4 Unused 5 Unused 6 Receive 7 Unused 8 Unused 150 Chapter 9 Connector pin assignments Universal Serial Bus Pin Signal 1 5 VDC 2 Data 3 Data 4 Ground Universal Serial Bus 151 10 Power cord set requirements The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC or from 220 to 240 volts AC The 3 conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased Power cord sets for use in other countries or regions must meet the requirements of the country or region where the computer is used Requirements for all countries or regions The requirements listed below are applicable to all countries or regions e The length of the power cord set must be at least 1 5 m 5 0 ft and no more than 2 0 m 6 5 ft e A All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country or region where the power cord set will be used e The power cord sets must have a minimum current capacity of 10 amps and a nominal voltage rating of 125 or 250 V AC as required by each country or region s power system e The appliance coupler must meet the mechanical configuration of an EN 60 320 IEC 320 S
5. Sierra Leone Singapore Slovakia Slovenia the Solomon Islands Somalia South Africa South Korea Spain Sri Lanka St Kitts and Nevis St Lucia St Vincent and the Grenadines Suriname Swaziland Sweden Switzerland Taiwan Tajikistan Tanzania Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda Ukraine the United Arab Emirates the United Kingdom Uruguay Uzbekistan Vanuatu Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe 24 Hard drives include left and right bracket rails connector cable Mylar cover with tab and 4 rubber isolators ES H r pocecacc cic JJ Rk Computer major components 25 gni Item Description Spare part number Hard drives for use only with computer models equipped with AMD processors e 320 GB 5400 rpm 462355 002 e 250 GB 5400 rpm 489819 002 e 160 GB 5400 rpm 489818 002 e 120 GB 5400 rpm 489817 002 Hard drives for use only with computer models equipped with Intel processors e 320 GB 5400 rpm 462355 001 and 489821 001 e 250 GB 5400 rpm 489819 001 e 160 GB 7200 rpm 489820 001 e 160 GB 5400 rpm 489818 001 e 120 GB 5400 rpm 489817 001 Hard Drive Hardware Kit not illustrated includ
6. with AMD with AMD Intel processors processors and processors and and graphics graphics graphics subsystems with subsystems with subsystems with discrete memory discrete memory UMA memory Intel Wi Fi Link 5100 802 11a b g V WLAN module Broadcom 4322 802 11a b g n Y WLAN module Broadcom BCM4312 802 11b g Y WLAN module Wireless Integrated ATSC NTSC QAM hybrid Y Y Y TV tuner module Integrated world wide analog DVB T Y Y Y TV tuner module Support for TV tuner antennae for both vV V V DVB T and ATSC NTSC External media One ExpressCard 54 slot V V card Digital Media Slot supports SD MMC vV Y Y SD I O MS MSP xD Ports Audio in mono microphone V V V Audio out stereo headphone V V Y Audio out stereo headphone with S V V V PDIF Consumer infrared V V V eSATA V V V High Definition Multimedia Interface V V V HDMI v1 3 supporting 1080p with HDCP key IEEE 1394a y Y RJ 11 modem select models only V V vV RJ 45 Ethernet includes link and V V Y activity lights TV tuner antenna select models only v Y USB 4 on computer models not V V V equipped with an eSATA port 3 on computer models equipped with an eSATA port VGA Dsub 15 pin Y Y Y 2 pin AC power for 90 W AC adapter Y Y Y Docking Expansion port 3 supports the HP Y Y Y xb3000 Notebook Expansion Base and HP Notebook QuickDock Category Description Computer Computer Computer models models equipped model
7. 2 3 Disconnect the audio infrared board cable 1 from the LIF connector on the system board Release the clip 2 built into the base enclosure that secures the audio infrared board Lift the audio infrared board 3 straight up to remove it from the base enclosure Component replacement procedures 89 Reverse this procedure to install the audio infrared board USB board Description Spare part number USB board includes cable 486798 001 Before removing the USB board follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC Adapter from the computer 4 Remove the battery see Battery on page 52 5 Remove the following components a Hard drive see Hard drive on page 62 b Optical drive see Optical drive on page 55 c Switch cover and keyboard see Switch cover and keyboard on page 69 d Speaker assembly see Speaker assembly on page 74 e Display assembly see Display assembly on page 76 f Top cover see Top cover on page 84 Remove the USB board 1 Disconnect the USB board cable 1 from the LIF connector on the system board 2 Remove the Phillips PM2 5x7 0 screw 2
8. 999 NOTE Your password security and language settings are not changed when you restore the factory default settings Exiting the Setup Utility You can exit the Setup Utility with or without saving changes e To exit the Setup Utility and save your changes from the current session If the Setup Utility menus are not visible press esc to return to the menu display Then use the arrow keys to select Exit Exit Saving Changes and then press enter e Toexitthe Setup Utility without saving your changes from the current session If the Setup Utility menus are not visible press esc to return to the menu display Then use the arrow keys to select Exit Exit Discarding Changes and then press enter After either choice the computer restarts in Windows 106 Chapter5 Setup Utility Setup Utility menus The menu tables in this section provide an overview of Setup Utility options amp NOTE Some of the Setup Utility menu items listed in this chapter may not be supported by your computer Main menu Select To do this System information e View and change the system time and date e View identification information about the computer e View specification information about the processor memory size system BIOS and keyboard controller version select models only Security menu Select To do this Administrator password Enter change or delete an administrator password Power On Password Enter c
9. Broadcom 4321 802 11a b g n WLAN module for use only with computer models equipped with 453730 002 AMD processors in Afghanistan Albania Algeria Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan the Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil the British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cameroon Cape Verde the Central African Republic Chad Chile the People s Republic of China Colombia Comoros the Congo Costa Rica Croatia Cyprus the Czech Republic Denmark Djibouti Dominica the Dominican Republic East Timor Ecuador Egypt El Salvador Equitorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guatemala Guinea Guinea Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Ireland Israel Italy the Ivory Coast Jamaica Jordan Kazakhstan Kenya Kiribati Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia the Maldives Mali Malta the Marshall Islands Martinique Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal the Nether Antilles the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Pak
10. El Salvador Equitorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guatemala Guinea Guinea Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Ireland Israel Italy the Ivory Coast Jamaica Jordan Kazakhstan Kenya Kiribati Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia the Maldives Mali Malta the Marshall Islands Martinique Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Computer major components 23 w B gBQgi Item Description Spare part number Namibia Nauru Nepal the Nether Antilles the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay Peru the Philippines Poland Portugal the Republic of Moldova Romania Russia Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia the Seychelles Sierra Leone Singapore Slovakia Slovenia the Solomon Islands Somalia South Africa South Korea Spain Sri Lanka St Kitts and Nevis St Lucia St Vincent and the Grenadines Suriname Swaziland Sweden Switzerland Taiwan Tajikistan Tanzania Togo Tonga Trinidad and Tobago Tunisi
11. Remove the battery see Battery on page 52 Remove the switch cover and keyboard 1 Position the computer with the front toward you Component replacement procedures 69 2 Remove the following screws 1 Two Phillips PM2 5x7 0 screws that secure the keyboard to the computer 2 Two Phillips PM2 5x7 0 screws that secure the switch cover to the computer 3 Three Phillips PM2 0x4 0 screws that secure the switch cover to the computer Turn the computer display side up with the front toward you Open the computer as far as possible Lift the rear edge of the switch cover 1 until it detaches from the computer poc 3e p Slide the switch cover 2 back until it rests on the display 70 Chapter 4 Removal and replacement procedures 7T Remove the four Phillips PM2 0x4 0 screws that secure the keyboard to the computer 8 Lift the rear edge of the keyboard 1 until it rests at an angle 9 Slide the keyboard 2 back until the keyboard connector on the system board is accessible Component replacement procedures 71 10 Release the zero insertion force ZIF connector 1 to which the keyboard cable is connected and disconnect the cable 2 from the system board 11 Remove the keyboard 12 Disconnect the power button board cable 1 from the low insertion force LIF connector on the system board 13 Disconnect the LED board cable 2 from the LIF connector on the system board 14 Remove the s
12. message is displayed in the lower left corner of the screen press esc When the Startup Menu is displayed press f10 Select the Main menu System information such as the system time and date and identification information about the computer is displayed To exit the Setup Utility without changing any settings use the arrow keys to select Exit Exit Discarding Changes and then press enter Using the Setup Utility 105 Restoring default settings in the Setup Utility The following procedure explains how to restore the Setup Utility default settings If the Setup Utility is not already running begin at step 1 If the Setup Utility is already running begin at step 2 1 Open the Setup Utility by turning on or restarting the computer While the Press the ESC key for Startup Menu message is displayed in the lower left corner of the screen press f10 Open the Setup Utility by turning on or restarting the computer While the Press the ESC key for Startup Menu message is displayed in the lower left corner of the screen press esc When the Startup Menu is displayed press f10 2 Use the arrow keys to select Exit gt Load Setup Defaults and then press enter 3 When the Setup Confirmation is displayed press enter 4 To save your change and exit the Setup Utility use the arrow keys to select Exit gt Exit Saving Changes and then press enter The Setup Utility default settings go into effect when the computer restarts
13. 001 System board with RS780 Northbridge and ATI M UMA graphics subsystem memory for use only with computer models equipped with AMD processors includes replacement thermal material __y__ I NN Sequential part number listing 37 Spare part Description number 482867 001 System board with PM45 Northbridge and nVidia NB9M GE discrete graphics subsystem memory for use only with computer models equipped with Intel processors includes replacement thermal material 482868 001 System board with ICH9M Northbridge and UMA graphics subsystem memory for use only with computer models equipped with Intel processors includes replacement thermal material 482869 001 System board with GM45 Northbridge and UMA graphics subsystem memory for use only with computer models equipped with Intel processors includes replacement thermal material 482870 001 System board with PM45 Northbridge and nVidia NB9P GS discrete graphics subsystem memory for use only with computer models equipped with Intel processors includes replacement thermal material 482899 001 NTSC ATSC ANG TV tuner module NOTE The TV tuner module spare part kits do not include a TV tuner module cable The TV tuner module cable is included in the Cable Kit spare part number 501891 001 482899 002 DVB T ANG TV tuner module NOTE The TV tuner module spare part kits do not
14. Herzegovina Botswana Brazil the British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cameroon Cape Verde the Central African Republic Chad Chile the People s Republic of China Colombia Comoros the Congo Costa Rica Croatia Cyprus the Czech Republic Denmark Djibouti Dominica the Dominican Republic East Timor Ecuador Egypt El Salvador Equitorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guatemala Guinea Guinea Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Ireland Israel Italy the Ivory Coast Jamaica Jordan Kazakhstan Kenya Kiribati Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia the Maldives Mali Malta the Marshall Islands Martinique Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal the Nether Antilles the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay Peru the Philippines Poland Portugal the Republic of Moldova Romania Russia Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia the Seychelles Sierra Leone Singapore Slovakia Slovenia the Solomon Islands Somalia South Africa South Korea Spain Sri Lanka St Kitt
15. Quantity Length Thread Head diameter Black 30 7 0 mm 2 5 mm 5 0 mm Where used 1 One screw that secures the optical drive to the computer 2 Two screws that secure the keyboard to the computer 3 Two screws that secure the switch cover to the computer Phillips PM2 5x7 0 screw 127 Where used 4 screws that secure the display assembly to the computer 1 l l l l Where used 2 screws that secure the display bezel to the display enclosure on computer models equipped with BrightView display assemblies Where used 2 screws that secure the display bezel to the display enclosure on computer models equipped with AntiGlare display assemblies 128 Chapter 7 Screw listing Where used 2 screws that secure the top cover to the base enclosure only on computer models equipped with a standard display assembly Where used One screw that secures the USB board to the base enclosure Phillips PM2 5x7 0 screw 129 Where used One screw that secures the system board to the base enclosure Where used One screw that secures the power connector and bracket to the base enclosure 130 Chapter 7 Screw listing Phillips PM2 5x6 0 captive screw Hbi bu b ud Color Quantity Length Thread Head diameter Black 4 6 0 mm 2 5 mm 5 0 mm Where used 1 One captive screw that secures the Mini Card module compartment cover to the computer screw is secured by a C clip 2 One captive screw that secures the me
16. Start gt Control Panel gt System and Maintenance gt System In the left pane click System Protection Click the System Protection tab Under Automatic restore points select the disk for which you want to create a restore point Click Create The System Protection window opens Follow the on screen instructions Restore to a previous date and time To revert to a restore point created at a previous date and time when the computer was functioning optimally follow these steps 1 2 3 4 Select Start gt Control Panel gt System and Maintenance gt System In the left pane click System protection Click the System Protection tab Click the System Restore button and then click Next The System Restore window opens Follow the on screen instructions Backing up your information 145 Performing a recovery NOTE You can recover only files that you have previously backed up HP recommends that you use Recovery Manager to create an entire drive backup as soon as you set up your computer Recovery Manager software allows you to repair or restore the system if you experience system failure or instability Recovery Manager works from recovery discs that you create or from a dedicated recovery partition select models only on the hard drive However if your computer includes a solid state drive SSD you may not have a recovery partition If that is the case recovery discs have been included with your computer Us
17. Type RVV 3 conductor 0 75 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used 5 The flexible cord must be Type VCTF 3 conductor 0 75 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used SS M c M J H c esti Requirements for specific countries or regions 153 11 Recycling Battery When a battery has reached the end of its useful life do not dispose of the battery in general household waste Follow the local laws and regulations in your area for computer battery disposal Display A WARNING The backlight contains mercury Caution must be exercised when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury A CAUTION The procedures in this appendix can result in damage to display components The only components intended for recycling purposes are the liquid crystal display LCD panel and the backlight Careful handling must be exercised when removing these components amp NOTE Materials Disposal This HP product contains mercury in the backlight in the display assembly that might require special handli
18. date and time sssssssssssesee Performing a recovery Recovering from the recovery discs sssssssssseee enemies vii Recovering from the dedicated recovery partition select models only 146 9 Connector pin assignments N BOA M 147 Audio in microphone 00 0 eee teeter terre tne erecta ee nnne nennen nene erret nnn rient herein rennen nennen nein 147 Audio out headphone intet tre Rer t et et e pu ee dan Pee aaro atin ens 148 External MONON ceo sce he IR eR elite aaa e deu re beet e e san dede phat Ma de ARR aa aA 148 ADMI 149 in es MOJEM ER ETE 150 RJ 45 leri 9 150 Universal peral cm PEE 151 10 Power cord set requirements Requirements for all countries or regions sssssessseenee enn eene 152 Requirements for specific countries or regions ssssssssssssssssseeeeeeen nennen 153 11 Recycling arci 154 LD ES e ere LL cL 154 jj oasis 160 viii 1 Product description Category Description Computer Computer Computer models models equipped models equipped equipped with with AMD with AMD Intel processors processors and processors and and graphics g
19. enclosure that secure the TV tuner antenna connector Remove the TV tuner antenna connector 2 from the clip built into the base enclosure 94 Chapter4 Removal and replacement procedures 3 Remove the TV tuner module cable 3 from the clips and routing channel built into the base enclosure Reverse this procedure to install the TV tuner module cable Modem module cable NOTE The modem module cable is available in the Cable Kit spare part number 501891 001 The modem module cable includes the RJ 11 jack Before removing the modem module cable follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC Adapter from the computer Remove the battery see Battery on page 52 Remove the following components a b Hard drive see Hard drive on page 62 Optical drive see Optical drive on page 55 Switch cover and keyboard see Switch cover and keyboard on page 69 Speaker assembly see Speaker assembly on page 74 Display assembly see Display assembly on page 76 Top cover see Top cover on page 84 USB board see USB board on page 90 System board see System board on page
20. guidelines 47 164 Index
21. include a TV tuner module cable The TV tuner module cable is included in the Cable Kit spare part number 501891 001 482899 003 DVB T TV tuner module NOTE The TV tuner module spare part kits do not include a TV tuner module cable The TV tuner module cable is included in the Cable Kit spare part number 501891 001 482900 001 TV tuner external antenna cable with F PAL jack 482900 002 TV tuner external antenna cable with PAL jack 482957 001 Intel Wi Fi Link 5100 802 11a b g WLAN module for use only with computer models equipped with Intel processors in all countries and regions 483113 001 Bluetooth module for use only with computer models equipped with Intel processors does not include a Bluetooth module cable NOTE The Bluetooth module cable is available using spare part number 489822 001 483859 001 Intel Core2 Duo T9600 2 80 GHz processor with 6 MB L2 cache and 1066 MHz FSB includes replacement thermal material 483860 001 Intel Core2 Duo T9400 2 53 GHz processor with 6 MB L2 cache and 1066 MHz FSB includes replacement thermal material 483861 001 Intel Core Duo T8600 2 40 GHz processor with 3 MB L2 cache and 1066 MHz FSB includes replacement thermal material 483862 001 Hard Drive Hardware Kit includes left and right bracket rails connector cable Mylar cover with tab and 4 rubber isolators 483863 001 DVD RW and CD RW SuperMulti Double Layer Combo Drive with bronze bezel includes bezel and bracket 483863 002 DVD RW and CD RW
22. is available using spare part number 485345 001 15 If itis necessary to replace the display inverter remove the four Phillips PM2 5x4 0 screws 1 that secure the display inverter cover to the display bezel 16 Remove the display inverter cover 2 by lifting it straight up The display inverter cover is available using spare part number 486792 001 17 Release the display inverter 1 as far from the display bezel as far as the display panel cable and backlight cable allow Component replacement procedures 79 18 19 20 21 Disconnect the display panel cable 2 and backlight cable 3 from the display inverter Remove the display inverter The display inverter is available using spare part number 488317 001 If itis necessary to replace the display hinges remove the four Phillips PM2 5x4 0 screws 1 that secure the display hinges to the display panel Remove the display hinge 2 by lifting it straight up The display hinge is available using spare part number 485340 001 NOTE Steps 23 through 32 provide display assembly internal component removal information for computer models equipped with BrightView display assemblies See steps 5 through 22 for display assembly internal component removal information for computer models equipped with AntiGlare display assemblies NOTE See Webcam microphone module on page 53 for webcam microphone module replacement instructions for computer models equipped wi
23. keyboard on page 69 d Speaker assembly see Speaker assembly on page 74 e Display assembly see Display assembly on page 76 Remove the top cover 1 Turn the computer upside down with the front toward you 2 Remove the 12 Phillips PM2 5x7 0 screws that secure the top cover to the computer QN 84 Chapter 4 Removal and replacement procedures 3 Remove the three Phillips PM2 5x4 0 screws secure the top cover to the computer T 1 m gj 4 Turn the computer right side up with the front toward you 5 Disconnect the following cables from the system board 1 Bluetooth module cable 2 TouchPad cable amp NOTE On computer models equipped with a standard display assembly this cable connects to a ZIF connector on the system board On computer models equipped with a Flush Glass display assembly this cable connects to a LIF connector on the system board 3 Fingerprint reader board cable amp NOTE This cable connects to a LIF connector on the system board amp NOTE Step 6 applies only to computer models equipped with standard display assemblies 6 Remove the two Phillips PM2 5x7 0 screws 1 that secure the top cover to the computer Component replacement procedures 85 7T Remove the two Phillips PM2 5x6 0 screws 2 that secure the top cover to the computer 8 Lift the rear edge of the top cover 1 until it rests at an an
24. module follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 52 5 Remove the hard drive see Hard drive on page 62 Remove the WLAN module Component replacement procedures 67 A CAUTION To prevent an unresponsive system replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region If you replace the module and then receive a warning message remove the module to restore computer functionality and then contact technical support through Help and Support 1 Disconnect the WLAN antenna cables 1 from the WLAN module amp NOTE The black WLAN antenna cable is connected to the WLAN module Main terminal The white WLAN antenna cable is connected to the WLAN module Aux terminal 2 Remove the two Phillips PM2 0x4 0 screws 2 that secure the WLAN module to the computer The edge of the module opposite the slot rises away from the computer 3 Remove the WLAN module 3 by pulling it away from the slot at an a
25. module for use only with computer models equipped with BrightView display assemblies includes double sided tape 486792 001 Display inverter cover for use only with computer models equipped with BrightView display assemblies 486793 001 Plastics Kit NOTE See Plastics Kit on page 30 for more Cable Kit spare part information 486794 001 Rubber Feet Kit includes 4 base enclosure rubber feet 486795 001 Screw Kit 486796 001 Power button board includes cable 486797 001 Audio infrared board includes cable 40 Chapter3 Illustrated parts catalog Spare part Description number 486798 001 USB board includes cable 486799 001 Fan heat sink assembly for use only with computer models equipped with Intel processors and graphics subsystems with discrete memory includes replacement thermal material 486801 001 Speaker assembly 487330 001 Broadcom 4322 802 11a b g n WLAN module for use only with computer models equipped with Intel processors in Antigua and Barbuda Barbados Belize Canada the Cayman Islands Guam Puerto Rico Trinidad and Tobago the U S Virgin Islands and the United States 487330 002 Broadcom 4322 802 11a b g n WLAN module for use only with computer models equipped with Intel processors in Afghanistan Albania Algeria Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan the Bahamas Bahrain Bangladesh Barbad
26. number 486793 001 4 Spread the retaining tabs 1 on each side of the memory module slot to release the memory module The edge of the module opposite the slot rises away from the computer 60 Chapter 4 Removal and replacement procedures 5 Remove the module 2 by pulling it away from the slot at an angle NOTE Memory modules are designed with a notch 3 to prevent incorrect insertion into the memory module slot Reverse this procedure to install a memory module Component replacement procedures 61 Hard drive amp NOTE AII hard drive spare part kits include left and right bracket rails a connector cable Mylar cover with tab and 4 rubber isolators Description Spare part number Hard drives for use only with computer models equipped with AMD processors 320 GB 5400 rpm 462355 002 250 GB 5400 rpm 489819 002 160 GB 5400 rpm 489818 002 120 GB 5400 rpm 489817 002 Hard drives for use only with computer models equipped with Intel processors 320 GB 5400 rpm 462355 001 and 489821 001 250 GB 5400 rpm 489819 001 160 GB 7200 rpm 489820 001 160 GB 5400 rpm 489818 001 120 GB 5400 rpm 489817 001 Hard Drive Hardware Kit includes left and right bracket rails connector cable Mylar cover with 483862 001 tab and 4 rubber isolators Before removing the hard drive follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in H
27. page 52 Remove the following components a Hard drive see Hard drive on page 62 b Optical drive see Optical drive on page 55 c Switch cover see Switch cover and keyboard on page 69 d Speaker assembly see Speaker assembly on page 74 e Display assembly see Display assembly on page 76 f Top cover see Top cover on page 84 When replacing the system board be sure that the following components are removed from the defective system board and installed on the replacement system board TV tuner module see TV tuner module on page 57 RTC battery see RTC battery on page 59 Memory modules see Memory module on page 60 WLAN module see Bluetooth module on page 75 Modem module see Modem module on page 87 92 Chapter 4 Removal and replacement procedures e Fan heat sink assembly see System board on page 92 e Processor see System board on page 92 Remove the system board 1 Disconnect the modem module cable 1 from the modem module 2 Disconnect the following cables from the system board 2 Audio infrared board cable amp NOTE The audio infrared board cable connects to a LIF connector on the system board 3 USB board cable NOTE The USB board cable connects to a LIF connector on the system board 4 Power connector cable 3 Remove the Phillips PM2 5x7 0 screw 1 that secures the system board to the base enclosure 4 Use the optic
28. part number 486793 001 4 Disconnect the TV tuner module antenna cable 1 from the terminal on the TV tuner module Component replacement procedures 57 5 Remove the two Phillips PM2 0x4 0 screws 2 that secure the TV tuner module to the computer The edge of the module opposite the slot rises away from the computer 6 Remove the TV tuner module 3 by pulling the module away from the slot at an angle Ef NOTE The TV tuner module is designed with a notch 4 to prevent incorrect insertion into the TV tuner module slot Reverse this procedure to install the TV tuner module 58 Chapter 4 Removal and replacement procedures RTC battery Ef NOTE Removing the RTC battery and leaving it uninstalled for 5 or more minutes causes all passwords and CMOS settings to be cleared Description Spare part number RTC battery 491571 001 Before removing the RTC battery follow these steps 1 o N 4 5 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 52 Remove the Mini Card module compartment cover see TV tuner module on page 57 Re
29. plastic bags tubes or boxes e Metal tote boxes e Electrostatic voltage levels and protective materials The following table lists the shielding protection provided by antistatic bags and floor mats Material Use Voltage protection level Antistatic plastic Bags 1 500 V Carbon loaded plastic Floor mats 7 500 V Metallized laminate Floor mats 5 000 V 48 Chapter 4 Removal and replacement procedures Unknown user password If the computer you are servicing has an unknown user password follow these steps to clear the password NOTE These steps also clear CMOS Before disassembling the computer follow these steps T s gt P Se oS Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 52 Remove the RTC battery see RTC battery on page 59 Wait approximately 5 minutes Replace the RTC battery and reassemble the computer Connect AC power to the computer Do not reinsert any batteries at this time Turn on the computer All passwords and all CMOS settings have been cleared Preliminary replacement requirements 49 Component replacement proce
30. the inside edges of the top edge 1 and the left and right upper corners 2 of the display bezel until the bezel disengages from the display enclosure Component replacement procedures 53 4 Release the display bezel top edge 3 from the display enclosure 5 Release the webcam microphone module 1 from the display enclosure as far as the webcam microphone module cable allows 6 Disconnect the webcam microphone module cable 2 from the webcam microphone module 7 Remove the webcam microphone module Reverse this procedure to install the webcam microphone module 54 Chapter 4 Removal and replacement procedures Optical drive Ef NOTE All optical drive spare part kits include an optical drive bezel and bracket Description Spare part number Blu ray Disc ROM Drive with SuperMulti DVD R RW Double Layer with LightScribe and bronze 486525 002 bezel Blu ray Disc ROM Drive with SuperMulti DVD R RW Double Layer with LightScribe and silver 486525 001 bezel DVD RW and CD RW SuperMulti Double Layer Combo Drive with bronze bezel 483863 002 DVD RW and CD RW SuperMulti Double Layer Combo Drive with LightScribe with bronze bezel 483864 003 for use only with computer models equipped with AMD processors DVD RW and CD RW SuperMulti Double Layer Combo Drive with LightScribe with bronze bezel 483864 002 for use only with computer models equipped with Intel processors DVD RW and CD RW SuperMulti Double Laye
31. use in Belgium 488590 AB1 Keyboard for use in Taiwan 488590 AD1 Keyboard for use in South Korea 488590 B31 Keyboard for use in the Netherlands 488590 BB1 Keyboard for use in Israel 488590 DH1 Keyboard for use in Denmark Norway and Sweden 489817 001 120 GB 5400 rpm hard drive for use only with computer models equipped with Intel processors includes left and right bracket rails connector cable Mylar cover with tab and 4 rubber isolators 489817 002 120 GB 5400 rpm hard drive for use only with computer models equipped with AMD processors includes left and right bracket rails connector cable Mylar cover with tab and 4 rubber isolators 489818 001 160 GB 5400 rpm hard drive for use only with computer models equipped with Intel processors includes left and right bracket rails connector cable Mylar cover with tab and 4 rubber isolators 489818 002 160 GB 5400 rpm hard drive for use only with computer models equipped with AMD processors includes left and right bracket rails connector cable Mylar cover with tab and 4 rubber isolators 489819 001 250 GB 5400 rpm hard drive for use only with computer models equipped with Intel processors includes left and right bracket rails connector cable Mylar cover with tab and 4 rubber isolators 489819 002 250 GB 5400 rpm hard drive for use only with computer models equipped with AMD processors includes left and right bracket rails connector cable Mylar cover with tab and 4 rubber isolat
32. while the Press lt F11 gt for recovery message is displayed on the screen Then select Recovery Manager 2 Click Advanced Options 3 Click System recovery and then click Next 4 Follow the on screen instructions 146 Chapter 8 Backup and Recovery 9 Connector pin assignments 1394 Pin Signal 1 Power 2 Ground 3 TPB 4 TPB 5 TPA 6 TPA Pin Signal 1 Audio signal in 2 Audio signal in 3 Ground 1394 147 Audio out headphone Pin Signal 1 Audio out left channel 2 Audio out right channel 3 Ground External monitor Pin Signal 1 Red analog 2 Green analog 3 Blue analog 4 Not connected 5 Ground 6 Ground analog 7 Ground analog 8 Ground analog 9 5 VDC 10 Ground 11 Monitor detect 12 DDC 2B data 13 Horizontal sync 14 Vertical sync 15 DDC 2B clock 148 Chapter 9 Connector pin assignments HDMI 1217151311 9 7 5 3 1 COOHOHOHOHOHOHOH 18 16 14 12 10 8 4 2 Pin Signal 1 TMDS data 2 2 TMDS data 2 shield 3 TMDS data 2 4 TMDS data 1 5 TMDS data 1 shield 6 TMDS data 1 7 TMDS data 0 8 TMDS data 0 shield 9 TMDS data 0 10 TMDS clock 11 TMDS clock shield 12 TMDS clock 13 CEC 14 No connect 15 DDC clock 16 DDC data 17 Ground 18 5V power 19 Hot plug detect 20 Shell HDMI 149 RJ 11 modem Pin Signal 1 Unused 2 Tip
33. with webcam and 2 microphones 485339 001 Display enclosure for use only with computer models equipped with AntiGlare display assemblies includes wireless antenna transceivers and cables 485340 001 Display Hinge Kit for use only with computer models equipped with AntiGlare display assemblies includes left and right hinges 485343 001 Display Screw Kit 485344 001 Display Hinge Screw Kit 485345 001 Webcam microphone module for use only with computer models equipped with AntiGlare display assemblies includes double sided tape 486523 001 Intel Core Duo T8400 2 26 GHz processor with 3 MB L2 cache and 1066 MHz FSB includes replacement thermal material Sequential part number listing 39 Spare part Description number 486525 001 Blu ray Disc ROM Drive with SuperMulti DVD R RW Double Layer LightScribe and bronze bezel includes bezel and bracket 486525 002 Blu ray Disc ROM Drive with SuperMulti DVD R RW Double Layer LightScribe and bronze bezel includes bezel and bracket 486526 001 Top cover for use only with computer models not equipped with a fingerprint reader includes TouchPad and TouchPad buttons 486527 001 Top cover for use only with computer models equipped with a fingerprint reader includes TouchPad and TouchPad buttons 486532 001 Display bezel 486533 001 Display enclosure includes logo 486534 001 Display Hinge Kit for use only with computer models equipped with BrightView display asse
34. with webcam and 2 microphones 484367 001 NOTE See Display assembly components on page 27 for more information on display assembly spare part numbers 2 Switch cover includes LED board and cable 488316 001 3 Power button board includes cable 486796 001 4 Keyboards include keyboard cable Belgium 488590 A41 Brazil 488590 201 Canada 488590 121 The Czech Republic 488590 221 Denmark Norway and Sweden 488590 DH1 France 488590 051 Germany 488590 041 Greece 488590 151 Hungary 488590 211 Israel 488590 BB1 Italy 488590 061 Japan 488590 291 Latin America 488590 161 The Netherlands and Europe 488590 B31 Portugal 488590 131 Russia 488590 251 Saudi Arabia 488590 171 South Korea 488590 AD1 Spain 488590 071 Switzerland 488590 111 Taiwan 488590 AB1 Thailand 488590 281 Turkey 488590 141 The United Kingdom 488590 031 The United States 488590 001 5 Speaker assembly 486801 001 6 Bluetooth modules do not include a Bluetooth module cable For use only with computer models equipped with AMD processors 412766 002 For use only with computer models equipped with Intel processors 483113 001 Computer major components 19 Item Description Spare part number 7 Bluetooth module cable 489822 001 Cable Kit includes 501891 001 NOTE See Cable Kit on page 31 for more Cable Kit spare part information 8a Power connector cable 8b Modem module cable 8c TV tuner module antenna cable Plastics Kit includes 486
35. 00 KB sec 8X DVD R 10 800 KB sec 4X DVD RW 5 400 KB sec 2 4X DVD R 9 2 700 KB sec 5X DVD RAM 6 750 KB sec Transfer mode Multiword DMA Mode Startup time lt 15 seconds Stop time lt 6 seconds 114 Chapter 6 Specifications System DMA specifications AMD Hardware DMA System function DMA4 Direct memory access controller System DMA specifications Intel Hardware DMA System function DMAO Not applicable DMA1 Not applicable DMA2 Not applicable DMA3 Not applicable DMA4 Direct memory access controller DMAS5 Available for PC Card DMA6 Not assigned DMA7 Not assigned PC Card controller can use DMA 1 2 or 5 System DMA specifications AMD 115 System interrupt specifications AMD discrete graphics Hardware IRQ System function IRQO High precision event timer IRQ1 Standard 101 102 Key or Microsoft amp Natural PS 2 Keyboard IRQ5 RICOH OHCI Compliant IEEE 1394 Host Controller IRQ7 Ricoh Memory Stick Controller Ricoh SD MMC Host Controller Ricoh XD Picture Card Controller SDA Standard Compliant SD Host Controller IRQ8 High precision event timer IRQ10 nVidia nForce PCI System Management IRQ11 nVidia nForce System Management Controller IRQ12 Synaptics PS 2 Port TouchPad IRQ13 Numeric data processor IRQ14 ATA Channel 0 IRQ15 ATA Channel 1 IRQ16 Broadcom WLAN adapter IRQ17 Standard Enhanced PCI to USB Host Controller IRQ18 Standar
36. 001 RTC battery 491572 001 Fan heat sink assembly for use only with computer models equipped with AMD processors and graphics subsystems with UMA memory includes replacement thermal material 492314 001 Fan heat sink assembly for use only with computer models equipped with Intel processors and graphics subsystems with UMA memory includes replacement thermal material 493001 001 Fan heat sink assembly for use only with computer models equipped with AMD processors and graphics subsystems with discrete memory includes replacement thermal material 493002 001 Screw Kit 493020 001 Display Cable Kit for use with WXGA BrightView display panels 501891 001 Cable Kit NOTE See Cable Kit on page 31 for more Cable Kit spare part information Sequential part number listing 43 4 Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures e Magnetic screwdriver e Phillips PO and P1 screwdrivers r Flat bladed screwdriver Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures amp NOTE As you remove each subassembly from the computer place the subassembly and all accompanying screws away from the work area to prevent damage Plastic parts A CAUTION Using excessive force during disassembly and reassembly can
37. 1 001 AMD Turion Ultra Dual Core 35W ZM 80 2 10 GHz processor with 2 MB L2 cache 484262 001 AMD Turion Dual Core 35W RM 70 2 00 GHz with 1 MB L2 cache processor 484263 001 AMD Athlon X2 Dual Core 35W QL 60 1 90 GHz with 1 MB L2 cache processor 484264 001 Intel Core2 Duo T9600 2 80 GHz processor with 6 MB L2 cache and 1066 MHz FSB 483859 001 Intel Core2 Duo T9400 2 53 GHz processor with 6 MB L2 cache and 1066 MHz FSB 483860 001 Intel Core Duo T8600 2 40 GHz processor with 3 MB L2 cache and 1066 MHz FSB 483861 001 Intel Core Duo T8400 2 26 GHz processor with 3 MB L2 cache and 1066 MHz FSB 486523 001 Before removing the processor follow these steps 1 ON m Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 52 Remove the following components a b Hard drive see Hard drive on page 62 Optical drive see Optical drive on page 55 Switch cover and keyboard see Switch cover and keyboard on page 69 Speaker assembly see Speaker assembly on page 74 Display assembly see Display assembly on page 76 Top cover see Top cover on page 84
38. 4262 001 AMD Turion Ultra Dual Core 35W ZM 80 2 10 GHz processor with 2 MB L2 cache includes replacement thermal material 484263 001 AMD Turion Dual Core 35W RM 70 2 00 GHz with 1 MB L2 cache processor includes replacement thermal material 484264 001 AMD Athlon X2 Dual Core 35W QL 60 1 90 GHz with 1 MB L2 cache processor includes replacement thermal material 484266 001 512 MB memory module for use only with computer models equipped with Intel processors 667 MHz PC2 5300 1 DIMM 484267 001 1024 MB memory module for use only with computer models equipped with Intel processors 667 MHz PC2 5300 1 DIMM 484267 002 1024 MB memory module for use only with computer models equipped with AMD processors 667 MHz PC2 5300 1 DIMM 484268 001 2048 MB memory module for use only with computer models equipped with Intel processors 667 MHz PC2 5300 1 DIMM 484268 002 2048 MB memory module for use only with computer models equipped with AMD processors 667 MHz PC2 5300 1 DIMM 484363 001 15 4 inch WXGA BrightView display panel includes display panel cable 484364 001 15 4 inch WSXGA BrightView display panel includes display panel cable 484367 001 15 4 inch WXGA Brightview display assembly with webcam and 2 microphones 484368 001 15 4 inch WSXGA BrightView display assembly with webcam and 2 microphones 484371 001 15 4 inch WXGA AntiGlare display assembly with webcam and 2 microphones 484372 001 15 4 inch WSXGA AntiGlare display assembly
39. 4364 001 WXGA BrightView display panel 30 If it is necessary to replace the display hinges remove the six Phillips PM2 0x4 0 screws 1 that secure each display hinge to the display panel 82 Chapter 4 Removal and replacement procedures 31 Remove the display hinges 2 The display hinges are available in the Display Hinge Kit spare part 486534 001 The display hinge screws are available in the Display Hinge Kit Screw Kit spare part number 485344 001 Reverse this procedure to reassemble and install the display assembly Component replacement procedures 83 Top cover Description Spare part number For use only with computer models equipped with a fingerprint reader 486527 001 For use only with computer models not equipped with a fingerprint reader 486526 001 Before removing the top cover follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 52 5 Remove the following components a Hard drive see Hard drive on page 62 b Optical drive see Optical drive on page 55 c Switch cover and keyboard see Switch cover and
40. 793 001 NOTE See Plastics Kit on page 30 for more Cable Kit spare part information 9a ExpressCard slot bezel 9b Mini Card module compartment cover 9c Memory module compartment cover 9d Hard drive bay cover 10 Top covers include TouchPad and TouchPad buttons For use only with computer models equipped with a fingerprint reader 486527 001 For use only with computer models not equipped with a fingerprint reader 486526 001 11 Modem modules NOTE The modem module spare part kits do not include a modem module cable The modem module cable is included in the Cable Kit spare part number 501891 001 For use in all countries and regions except Australia and New Zealand 461749 001 For use only in Australia and New Zealand 461749 011 12 System boards include replacement thermal material For use only with computer models equipped with AMD processors e With RX781 Northbridge and ATI M82 S discrete graphics subsystem memory 482324 001 e With RS780 Northbridge and ATI M UMA graphics subsystem memory 482325 001 For use only with computer models equipped with Intel processors e With PM45 Northbridge and nVidia NB9P GS discrete graphics subsystem 482870 001 memory and 512 GB of graphics subsystem memory e With PM45 Northbridge and nVidia NB9M GE discrete graphics subsystem 482867 001 memory and 256 GB of graphics subsystem memory e With GM45 Northbridge and UMA grap
41. 82260 002 Algeria Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan the Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil the British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cameroon Cape Verde the Central African Republic Chad Chile the People s Republic of China Colombia Comoros the Congo Costa Rica Croatia Cyprus the Czech Republic Denmark Djibouti Dominica the Dominican Republic East Timor Ecuador Egypt El Salvador Equitorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guatemala Guinea Guinea Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Ireland Israel Italy the Ivory Coast Jamaica Jordan Kazakhstan Kenya Kiribati Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia the Maldives Mali Malta the Marshall Islands Martinique Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal the Nether Antilles the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay Peru the Philippines Poland Portugal the Republic of Moldova Roman
42. 92 Component replacement procedures 95 Remove the modem module cable Release the clips 1 built into the base enclosure that secure the RJ 11 jack Remove the RJ 11 jack 2 from the clip built into the base enclosure Remove the modem module cable 3 from the clips and routing channel built into the base enclosure Reverse this procedure to install the modem module cable Power connector cable amp NOTE The power connector cable is available in the Cable Kit spare part number 501891 001 Before removing the power connector cable follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC Adapter from the computer Remove the battery see Battery on page 52 Remove the following components a Hard drive see Hard drive on page 62 b Optical drive see Optical drive on page 55 c Switch cover and keyboard see Switch cover and keyboard on page 69 d Speaker assembly see Speaker assembly on page 74 e Display assembly see Display assembly on page 76 f Top cover see Top cover on page 84 96 Chapter 4 Removal and replacement procedures g USB board see
43. A display panels 480441 001 For use only with computer models equipped with WXGA display panels 480440 001 4 Display Hinge Kit includes left and right hinges 486534 001 5 Display Cable Kits include display panel cable not illustrated and microphone receiver and cable For use only with computer models equipped with WSXGA display panels 486536 001 For use only with computer models equipped with WXGA display panels 493020 001 28 Chapter 3 Illustrated parts catalog m GnNn Item Description Spare part number 6 Wireless antenna transceivers and cables For use with computer models equipped with 802 11a b g n WLAN modules includes 489804 001 3 wireless antenna transceivers and cables For use with computer models equipped with 802 11a b g and 802 11b g WLAN 487748 001 modules includes 2 wireless antenna transceivers and cables 7 Display inverter 488317 001 8 Display enclosures include wireless antenna transceivers and cables and logo LED board and cable For use with computer models equipped with 802 11a b g n WLAN modules includes 480445 001 3 wireless antenna transceivers and cables For use with computer models equipped with 802 11a b g and 802 11b g WLAN 488884 001 modules includes 2 wireless antenna transceivers and cables Display Rubber Kit not illustrated includes disp
44. A Standard Compliant SD Host Controller 256 B B0100C00 B0100CFF Ricoh SD MMC Host Controller 256 B B0101000 B01010FF Ricoh Memory Stick Controller 256 B 16 KB 16 MB 32 MB 1 MB B0101400 B01014FF B0200000 B0203FFF B1000000 B1FFFFFF B2000000 B3FFFFFF B6000000 B60FFFFF Ricoh XD Picture Card Controller Broadcom WLAN adapter nVidia GeForce8400M GS nVidia GeForce8400M GS Broadcom WLAN adapter 256 MB C0000000 CFFFFFFF nVidia GeForce8400M GS 1 KB FED00000 FEDOOSFF High precision event timer System memory map specifications AMD discrete graphics 123 System memory map specifications AMD UMA graphics Size Memory address System function 128 KB 000A0000 000BFFFF nVidia MCP67M 16 KB B0000000 B0003FFF HDA Controller 8KB B0004000 B0005FFF Standard Dual Channel PCI IDE Controller 4KB B0006000 B0006FFF Standard OpenHCD USB Host Controller 256 B B0007000 B00070FF Standard Enhanced PCI to USB Host Controller 256 B B0007400 B00074FF Standard Enhanced PCI to USB Host Controller 16B B0007800 B000780F nVidia nForce Networking Controller 256 B B0007C00 B0007CFF nVidia nForce Networking Controller 4KB B0008000 B0008FFF Standard OpenHCD USB Host Controller 4KB B0009000 B0009FFF nVidia nForce Networking Controller 512 KB B0080000 BOOFFFFF nVidia nForce System Management Controller 16 MB B1000000 B1FFFFFF nVidia MCP67M 16 MB B2000000
45. B2FFFFFF nVidia MCP67M 2KB B3000000 B30007FF RICOH OHCI Compliant IEEE 1394 Host Controller 256 B B3000800 B30008FF SDA Standard Compliant SD Host Controller 256 B B3000C00 B3000CFF Ricoh SD MMC Host Controller 256 B B3001000 B30010FF Ricoh Memory Stick Controller 256 B B3001400 B30014FF Ricoh XD Picture Card Controller 16 KB B6000000 B6003FFF Broadcom WLAN adapter 256 KB C0000000 CFFFFFFF nVidia MCP67M 1KB FED00000 FEDOOS3FF High precision event timer 124 Chapter6 Specifications System memory map specifications Intel Size Memory address System function 640 KB 00000000 0009FFFF Base memory 128 KB 000A0000 000BFFFF Video memory 48 KB 000C0000 000CBFFF Video BIOS 160 KB 000C8000 000E7FFF Unused 64 KB 000E8000 000FFFFF System BIOS 15 MB 00100000 00FFFFFF Extended memory 58 MB 04800000 07FFFFFF Super extended memory 58 MB 04800000 07FFFFFF Unused 2MB 08000000 080FFFFF Video memory direct access 4GB 08200000 FFFEFFFF Unused 64 KB FFFF0000 FFFFFFFF System BIOS System memory map specifications Intel 125 7 Screw listing This section provides specification and reference information for the screws and screw locks used in the computer All screws and screw locks listed in this section are available in the Screw Kit spare part numbers 486795 001 and 493002 001 and the Display Screw Kit spare part number 485343 001 126 Chapter 7 Screw listing Phillips PM2 5x7 0 screw Color
46. Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Ireland Israel Italy the Ivory Coast Jamaica Jordan Kazakhstan Kenya Kiribati Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia the Maldives Mali Malta the Marshall Islands Martinique Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal the Nether Antilles the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay Peru the Philippines Poland Portugal the Republic of Moldova Romania Russia Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia the Seychelles Sierra Leone Singapore Slovakia Slovenia the Solomon Islands Somalia South Africa South Korea Spain Sri Lanka St Kitts and Nevis St Lucia St Vincent and the Grenadines Suriname Swaziland Sweden Switzerland Taiwan Tajikistan Tanzania Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda Ukraine the United Arab Emirates the United Kingdom Uruguay Uzbekistan Vanuatu Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe 482324 001 System board with RX781 Northbridge and ATI M82 S discrete graphics subsystem memory for use only with computer models equipped with AMD processors includes replacement thermal material 482325
47. Cache buffer 8 MB Data transfer rate 24X CD ROM 3 600 KB sec 8X DVD 10 800 KB sec 24X CD R 3 600 KB sec 16X CD RW 2 400 KB sec 8X DVD R 10 800 KB sec 4X DVD RW 5 400 KB sec 8X DVD R 10 800 KB sec 4X DVD RW 5 400 KB sec 2 4X DVD R 9 2 700 KB sec 5X DVD RAM 6 750 KB sec 1X BD ROM 4 500 KB sec 1X BD R read 4 500 KB sec 1X BD RE read 4 500 KB sec Transfer mode Multiword DMA Mode Blu ray Disc ROM Drive with SuperMulti DVD R RW Double Layer 113 DVD RW and CD RW Super Multi Double Layer Combo Drive specifications Applicable disc Read Write CD DA CD E G CD MIDI CD CD R and CD RW TEXT CD ROM CD ROM XA MIXED MODE CD CD I CD I Bridge Photo DVD R DVD RW DVD R DVD RW CD Video CD Multisession CD DVD RAM Photo CD CD EXTRA Portfolio CD R CD RW CD R CD RW DVD ROM DVD 5 DVD 9 DVD 10 DVD 18 DVD R DVD RW DVD R DVD RW DVD RAM Center hole diameter 1 5 cm 0 59 in Disc diameter Standard disc 12 cm 4 72 in Mini disc 8 cm 3 15 in Disc thickness 1 2 mm 0 047 in Track pitch 0 74 um Access time cD DVD Random lt 175 ms lt 230 ms Full stroke lt 285 ms lt 335 ms Audio output level Audio out 0 7 Vrms Cache buffer 2 MB Data transfer rate 24X CD ROM 3 600 KB sec 8X DVD 10 800 KB sec 24X CD R 3 600 KB sec 16X CD RW 2 400 KB sec 8X DVD R 10 800 KB sec 4X DVD RW 5 4
48. D processors does not include a Bluetooth module cable NOTE The Bluetooth module cable is available using spare part number 489822 001 418162 001 HP carrying case 418163 001 HP slim bag carrying case 430958 001 Wireless laser mouse includes infrared transceiver 436238 001 Optical mouse 453730 001 Broadcom 4321 802 11a b g n WLAN module for use only with computer models equipped with AMD processors in Antigua and Barbuda Barbados Belize Canada the Cayman Islands Guam Puerto Rico Trinidad and Tobago the U S Virgin Islands and the United States 453730 002 Broadcom 4321 802 11a b g n WLAN module for use only with computer models equipped with AMD processors in Afghanistan Albania Algeria Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan the Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil the British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cameroon Cape Verde the Central African Republic Chad Chile the People s Republic of China Colombia Comoros the Congo Costa Rica Croatia Cyprus the Czech Republic Denmark Djibouti Dominica the Dominican Republic East Timor Ecuador Egypt El Salvador Equitorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guadel
49. EG AG H M a N CA T T 14 Chapter2 External component identification Left side components LETTI Item Component Function 1 External monitor port Connects an external VGA monitor or projector 2 3 Expansion port 3 RJ 45 network jack Connects the computer to an optional docking device or an optional expansion product NOTE The computer has only one expansion port The term expansion port 3 describes the type of expansion port Connects a network cable 4 HDMI port Connects an optional video or audio device such as a high definition television or any compatible digital or audio component 5 6 eSATA USB port USB port Connects an optional high performance eSATA component such as an eSATA external hard drive or an optional USB device Connects an optional USB device 7 1394 port select models only Connects an optional IEEE 1394 or 1394a device such as a camcorder 8 9 Digital Media Slot light Digital Media Slot On A digital card is being accessed Supports the following optional digital card formats Secure Digital SD Memory Card MultiMediaCard MMC Memory Stick MS Memory Stick Pro MSP xD Picture Card XD xD Picture Card XD Type H xD Picture Card XD Type M 10 ExpressCard slot Sup
50. HP Pavilion dv5 Entertainment PC Maintenance and Service Guide Copyright 2008 Hewlett Packard Development Company L P Athlon and Turion are trademarks of Advanced Micro Devices Inc Bluetooth is a trademark owned by its proprietor and used by Hewlett Packard Company under license Intel and Core are trademarks of Intel Corporation in the U S and other countries Microsoft Windows and Windows Vista are U S registered trademarks of Microsoft Corporation SD Logo is a trademark of its proprietor The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein First Edition August 2008 Document Part Number 469060 001 Safety warning notice A WARNING To reduce the possibility of heat related injuries or of overheating the computer do not place the computer directly on your lap or obstruct the computer air vents Use the computer only on a hard flat surface Do not allow another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to contact the skin or a soft surface such as pillows or rugs or clothing du
51. O 104 Using BEST 105 Changing the language of the Setup Utility sse errr taeeeeeeeeeeea 105 Display system information secccccccinenrerini nre aii eE en nennen 105 Restoring default settings in the Setup Utility sse 106 Exiting the Setup Dtlity erre reote re rra One ne pa oec n ERE ER RA Rua ud 106 SI UISESNVEu CE E 107 Main IUE 107 Security Tien oia ioo ta See toc bo odo Pr itt e sp b debe derit fad gei 107 vi System Configuration menu cccsccccccecceeeeeeeeeeeeeeeeeeeeeeeeeeseaaeeseeaaeeasaaaaaeaaeeaeeaeeeeeeees Diagnostics menu sssssssssssenee ennemi en E EE nn en nenne nennen 6 Specifications Computer specifications 15 4 inch SXGA display specifications 2 0 2 2 cc ccceceeeeececeeee cee ce cette eee eeeeeeeceaeaaeaaecaeeeeeeeeeeeeeteeeeeesaees 15 4 inch WXGA display specifications ccceceeceececeneecaeeeeeeeeeeeeee tee eceaeaaecaeeeeeeeeeeeteeteeseeesenaees Hard drive specifications Blu ray Disc ROM Drive with SuperMulti DVD R RW Double Layer esee DVD RW and CD RW Super Multi Double Layer Combo Drive specifications System DMA specifications System DMA specifications AMD c citu t UE LIC t f RERUM System interrupt specifications AMD discrete graphics sssssssssssssssee System interrupt specifications AMD UMA grap
52. SuperMulti Double Layer Combo Drive with bronze bezel includes bezel and bracket 483864 001 DVD RW and CD RW SuperMulti Double Layer Combo Drive with LightScribe and silver bezel includes bezel and bracket 483864 002 DVD RW and CD RW SuperMulti Double Layer Combo Drive with LightScribe and bronze bezel for use only with computer models equipped with Intel processors includes bezel and bracket 483864 003 DVD RW and CD RW SuperMulti Double Layer Combo Drive with LightScribe and bronze bezel for use only with computer models equipped with AMD processors includes bezel and bracket SSS a a a S J I H c c L 38 Chapter3 Illustrated parts catalog Spare part Description number 484170 001 6 cell 55 Wh 2 55 Ah Li ion battery for use with all computer models 484170 002 6 cell 47 Wh 2 55 Ah Li ion battery for use only with computer models equipped with AMD processors 484171 001 6 cell 55 Wh 2 55 Ah Li ion battery for use with all computer models 484172 001 12 cell 95 Wh 2 55 Ah Li ion battery for use with all computer models 484260 001 AMD Turion Ultra Dual Core 35W ZM 86 2 40 GHz processor with 2 MB L2 cache includes replacement thermal material 484261 001 AMD Turion Ultra Dual Core 35W ZM 82 2 20 GHz processor with 2 MB L2 cache includes replacement thermal material 48
53. USB board see USB board on page 90 System board see System board on page 92 Fan heat sink assembly see Fan heat sink assembly on page 98 Remove the processor 102 Chapter 4 Removal and replacement procedures amp NOTE Steps 1 and 2 apply only to computer models equipped with AMD processors See steps 3 and 4 for processor removal information for computer models equipped with Intel processors 1 Turn the processor locking screw 1 one half turn counterclockwise until you hear a click 2 Lift the processor 2 straight up and remove it NOTE The gold triangle 3 on the processor must be aligned with the triangle icon 4 embossed on the processor socket when you install the processor NOTE Steps 3 and 4 apply only to computer models equipped with Intel processors See steps 1 and 2 for processor removal information for computer models equipped with AMD processors 3 Turn the processor locking screw 1 one half turn counterclockwise until you hear a click 4 Liftthe processor 2 straight up and remove it amp NOTE The gold triangle 3 on the processor must be aligned with the triangle icon 4 embossed on the processor socket when you install the processor Reverse this procedure to install the processor Component replacement procedures 103 5 Setup Utility A WARNING Only authorized technicians trained by HP must repair this equipment All troubleshooting and re
54. USB board on page 90 h System board see System board on page 92 Remove the power connector cable 1 Remove the power connector cable 1 from the clips and routing channel built into the base enclosure 2 Remove the Phillips PM2 5x7 0 screw 2 that secures the power connector and bracket to the base enclosure 3 Remove the power connector bracket 3 4 Remove the power connector cable 4 Reverse this procedure to install the power connector cable Component replacement procedures 97 Fan heat sink assembly NOTE All fan heat sink assembly spare kits include replacement thermal material Description Spare part number For use only with computer models equipped with AMD processors and graphics subsystems with 493001 001 discrete memory For use only with computer models equipped with AMD processors and graphics subsystems with 491572 001 UMA memory For use only with computer models equipped with Intel processors and graphics subsystems with 486799 001 discrete memory For use only with computer models equipped with Intel processors and graphics subsystems with 492314 001 UMA memory NOTE To properly ventilate the computer allow at least a 7 6 cm 3 inch clearance on the right side and rear panel of the computer The computer uses an electric fan for ventilation The fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist T
55. a Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guatemala Guinea Guinea Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Ireland Israel Italy the Ivory Coast Jamaica Jordan Kazakhstan Kenya Kiribati Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia the Maldives Mali Malta the Marshall Islands Martinique Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal the Nether Antilles the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay Peru the Philippines Poland Portugal the Republic of Moldova Romania Russia Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia the Seychelles Sierra Leone Singapore Slovakia Slovenia the Solomon Islands Somalia South Africa South Korea Spain Sri Lanka St Kitts and Nevis St Lucia St Vincent and the Grenadines Suriname Swaziland Sweden Switzerland Taiwan Tajikistan Tanzania Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda Ukraine the United Arab Emirates the United Kingdom Uruguay Uzbekistan Vanuatu Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe 459263 001 459263 002 Before removing the WLAN
56. a Ireland Israel Italy the Ivory Coast Jamaica Jordan Kazakhstan Kenya Kiribati Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia the Maldives Mali Malta the Marshall Islands Martinique Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal the Nether Antilles the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay Peru the Philippines Poland Portugal the Republic of Moldova Romania Russia Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia the Seychelles Sierra Leone Singapore Slovakia Slovenia the Solomon Islands Somalia South Africa South Korea Spain Sri Lanka St Kitts and Nevis St Lucia St Vincent and the Grenadines Suriname Swaziland Sweden Switzerland Taiwan Tajikistan Tanzania Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda Ukraine the United Arab Emirates the United Kingdom Uruguay Uzbekistan Vanuatu Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe Broadcom 4321 802 11a b g n WLAN module for use only with computer models equipped with 453730 001 AMD processors in Antigua and Barbuda Barbados Belize Canada the Cayman Islands Guam Puerto Rico Trinidad and Tobago the U S Virgin Islands and the United States
57. a Slovenia the Solomon Islands Somalia South Africa South Korea Spain Sri Lanka St Kitts and Nevis St Lucia St Vincent and the Grenadines Suriname Swaziland Sweden Switzerland Taiwan Tajikistan Tanzania Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda Ukraine the United Arab Emirates the United Kingdom Uruguay Uzbekistan Vanuatu Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe For use only with computer models equipped with Intel processors Intel Wi Fi Link 5100 802 11a b g n WLAN module for use only with computer models equipped 480985 001 with Intel processors in all countries and regions Intel Wi Fi Link 5100 802 11a b g WLAN module for use only with computer models equipped with 482957 001 Intel processors in all countries and regions Broadcom 4322 802 11a b g n WLAN module for use only with computer models equipped with 487330 001 Intel processors in Antigua and Barbuda Barbados Belize Canada the Cayman Islands Guam Puerto Rico Trinidad and Tobago the U S Virgin Islands and the United States Broadcom 4322 802 11a b g n WLAN module for use only with computer models equipped with 487330 002 Intel processors in Afghanistan Albania Algeria Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan the Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and
58. a Turkey Turkmenistan Tuvalu Uganda Ukraine the United Arab Emirates the United Kingdom Uruguay Uzbekistan Vanuatu Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe e X Atheros AR2425 802 11b g for use in Antigua and Barbuda Barbados Belize 459339 001 Canada the Cayman Islands Guam Puerto Rico Trinidad and Tobago the U S Virgin Islands and the United States e Atheros AR2425 802 11b g for use in Afghanistan Albania Algeria Andorra 459339 002 Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan the Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil the British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cameroon Cape Verde the Central African Republic Chad Chile the People s Republic of China Colombia Comoros the Congo Costa Rica Croatia Cyprus the Czech Republic Denmark Djibouti Dominica the Dominican Republic East Timor Ecuador Egypt El Salvador Equitorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guatemala Guinea Guinea Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Ireland Israel Italy the Ivory Coast Jamaica Jordan Kazakhstan Kenya Kiribati Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithu
59. adeon HD 3450 with 256 vV MB of discrete graphics subsystem memory 32 MB x 16 DDR2 x 4 PCs Unified memory architecture UMA with Y shared video memory e Up to 358 MB of graphics subsystem memory on computer models equipped with 2048 MB or more of main system memory e Up to 251 MB of graphics subsystem memory on computer models equipped with 1024 MB e X Memory size is dynamic change Discrete graphics subsystem memory Y e GeForce 9650M GT Nvidia NB9P GS with 512 MB 32 MB x 16 DDR2 x8 PCs e GeForce 9300M GS Nvidia NB9M GEB with 256 MB 32 MB x 16 DDR2 x 4 PCs Panels e 154 inch WSXGA 1680 x 1050 v Y Y AntiGlare e 154 inch WSXGA 1680 x 1050 V Y Y BrightView e 154 inch WXGA 1440 x 900 X Y Y AntiGlare e 154 inch WXGA 1440 x 900 V Y Y BrightView e AntiGlare glass panel cover Y Y Y support e Support for lighted logo on Y Y V display enclosure e Typical brightness 200 nits Memory 2 SODIMM slots Customer accessible upgradable PC2 6400 800 MHz DDR2 E DES E E oe we se Se SR E oes A m Dual channel support 2 JO Oen 2 Chapter 1 Product description Category Description Computer Computer Computer models models equipped models equipped equipped with wit
60. age 84 Remove the modem module 1 Disconnect the modem module cable 1 from the modem module 2 Remove the two Phillips PM2 0x4 0 screws 2 that secure the modem module to the system board Component replacement procedures 87 3 Lift the modem module 3 straight up to disconnect it from the system board Reverse this procedure to install the modem module 88 Chapter 4 Removal and replacement procedures Audio infrared board Description Spare part number Audio infrared board includes cable 486797 001 Before removing the audio infrared board follow these steps 1 ON Sog Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC Adapter from the computer Remove the battery see Battery on page 52 Remove the following components a b e f Hard drive see Hard drive on page 62 Optical drive see Optical drive on page 55 Switch cover and keyboard see Switch cover and keyboard on page 69 Speaker assembly see Speaker assembly on page 74 Display assembly see Display assembly on page 76 Top cover see Top cover on page 84 Remove the audio infrared board 1
61. al drive connector 2 to lift the right side of the system board 3 until it rests at an angle 5 Remove the system board 4 by sliding it up and to the right at an angle 24 o Component replacement procedures 93 Reverse the preceding procedure to install the system board TV tuner module cable Bf NOTE The TV tuner module cable is available in the Cable Kit spare part number 501891 001 Before removing the TV tuner module cable follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC Adapter from the computer Remove the battery see Battery on page 52 Remove the following components a b g h Hard drive see Hard drive on page 62 Optical drive see Optical drive on page 55 Switch cover and keyboard see Switch cover and keyboard on page 69 Speaker assembly see Speaker assembly on page 74 Display assembly see Display assembly on page 76 Top cover see Top cover on page 84 USB board see USB board on page 90 System board see System board on page 92 Remove the TV tuner module cable 1 2 Release the clips 1 built into the base
62. and input signals before inserting or removing connectors or test equipment Preliminary replacement requirements 47 Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation e When seated wear a wrist strap connected to a grounded system Wrist straps are flexible straps with a minimum of one megohm 10 resistance in the ground cords To provide proper ground wear a strap snugly against the skin at all times On grounded mats with banana plug connectors use alligator clips to connect a wrist strap When standing use foot straps and a grounded floor mat Foot straps heel toe or boot straps can be used at standing workstations and are compatible with most types of shoes or boots On conductive floors or dissipative floor mats use foot straps on both feet with a minimum of one megohm resistance between the operator and ground To be effective the conductive strips must be worn in contact with the skin The following grounding equipment is recommended to prevent electrostatic damage e Antistatic tape e X Antistatic smocks aprons and sleeve protectors e Conductive bins and other assembly or soldering aids e Nonconductive foam Conductive tabletop workstations with ground cords of one megohm resistance Static dissipative tables or floor mats with hard ties to the ground Field service kits Static awareness labels e Material handling packages e Nonconductive
63. ania Luxembourg Macedonia Madagascar Malawi Malaysia the Maldives Mali Malta the Marshall Islands Martinique Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal the Nether Antilles the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay Peru the Philippines Poland Portugal the Republic of Moldova Romania Russia Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia the Seychelles Sierra Leone Singapore Slovakia Slovenia the Solomon Islands Somalia South Africa South Korea Spain Sri Lanka St Kitts and Nevis St Lucia St Vincent and the Grenadines Suriname Swaziland Sweden Switzerland Taiwan Tajikistan Tanzania Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda Ukraine the United Arab Emirates the United Kingdom Uruguay Uzbekistan Vanuatu Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe WLAN modules for use only with computer models equipped with Intel processors e Intel Wi Fi Link 5100 802 11a b g WLAN module for use in all countries and 482957 001 regions e Intel Wi Fi Link 5100 802 11a b g n WLAN module for use in all countries and 480985 001 regions e Broadcom 4322 802 11a b g n WLAN module for use in Antigua and Barbuda 487330 001 Barbados Belize Canada the Cayman Islands Guam Puerto Ric
64. aphics subsystem chip 4 and the sections of the heat sink 5 that service them Replacement thermal material is included with all fan heat sink assembly system board and processor spare part kits The following illustration shows the replacement thermal material locations for computer models equipped with graphics subsystems with discrete memory 100 Chapter 4 Removal and replacement procedures amp NOTE The thermal material must be thoroughly cleaned from the surfaces of the fan heat sink assembly and the system board each time the fan heat sink assembly is removed Thermal paste is used on the processor 1 and the heat sink section 2 that services it Thermal pads are used on the Northbridge chip 3 and the section of the heat sink 4 that services it Replacement thermal material is included with all fan heat sink assembly system board and processor spare part kits The following illustration shows the replacement thermal material locations for computer models equipped with graphics subsystems with UMA memory Reverse this procedure to install the fan heat sink assembly Component replacement procedures 101 Processor amp NOTE All processor spare part kits include thermal material Description Spare part number AMD Turion Ultra Dual Core 35W ZM 86 2 40 GHz processor with 2 MB L2 cache 484260 001 AMD Turion Ultra Dual Core 35W ZM 82 2 20 GHz processor with 2 MB L2 cache 48426
65. assemble and install the optical drive 56 Chapter 4 Removal and replacement procedures TV tuner module Ef NOTE The TV tuner module spare part kits do not include a TV tuner module cable The TV tuner module cable is included in the Cable Kit spare part number 501891 001 NOTE The TV tuner external antenna cables are available using spare part numbers 482900 001 with F PAL jack and 482900 002 with PAL jack Description Spare part number DVB T TV tuner module 482899 003 DVB T ANG TV tuner module 482899 002 NTSC ATSC ANG TV tuner module 482899 001 Before removing the TV tuner module follow these steps 1 Shutdown the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system p Disconnect all external devices connected to the computer po Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC Adapter from the computer 4 Remove the battery see Battery on page 52 Remove the TV tuner module 1 Position the computer with the front toward you 2 Loosen the Phillips PM2 5x6 0 captive screw 1 that secures the Mini Card module compartment cover to the computer 3 Lift the right side of the Mini Card module compartment cover 2 swing it to left and remove the cover 3 The Mini Card module compartment cover is included in the Plastics Kit spare
66. audio 230 26D Unused 26E 26 Unused 278 27F Unused 280 2AB Unused 2A0 2A7 Unused 2A8 2E7 Unused 2E8 2EF Reserved serial port 2F0 2F7 Unused 2F8 2FF Infrared port 300 31F Unused 320 36F Unused 370 377 Secondary diskette drive controller 378 37F Parallel port LPT1 default 380 387 Unused 388 38B FM synthesizer OPL3 38C 3AF Unused 3B0 3BB VGA 3BC 3BF Reserved parallel port no EPP support 3C0 3DF VGA 3E0 3E1 PC Card controller in CPU 3E2 3E3 Unused 3E8 3EF Internal modem 3F0 3F7 A diskette controller 3F8 3FF Serial port COM 1 default CF8 CFB PCI configuration index register PCIDIVO 1 CFC CFF PCI configuration data register PCIDIVO 1 122 Chapter6 Specifications System memory map specifications AMD discrete graphics Size 128 KB Memory address 000A0000 000BFFFF System function nVidia GeForce8400M GS 16 KB B0000000 B0003FFF HDA Controller 8KB B0004000 B0005FFF Standard Dual Channel PCI IDE Controller 4KB B0006000 B0006FFF Standard OpenHCD USB Host Controller 256 B B0007000 B00070FF Standard Enhanced PCI to USB Host Controller 4KB B0008000 B0008FFF nVidia nForce Networking Controller 512 KB 2KB B0080000 BOOFFFFF B0100000 B01007FF nVidia nForce System Management Controller RICOH OHCI Compliant IEEE 1394 Host Controller 256 B B0100800 B01008FF SD
67. baijan the Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil the British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cameroon Cape Verde the Central African Republic Chad Chile the People s Republic of China Colombia Comoros the Congo Costa Rica Croatia Cyprus the Czech Republic Denmark Djibouti Dominica the Dominican Republic East Timor Ecuador Egypt El Salvador Equitorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guatemala Guinea Guinea Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Ireland Israel Italy the Ivory Coast Jamaica Jordan Kazakhstan Kenya Kiribati Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia the Maldives Mali Malta the Marshall Islands Martinique Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal the Nether Antilles the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay Peru the Philippines Poland Portugal the Republic of Moldova Romania Russia Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia the Seychelles
68. below Component replacement procedures 51 Battery Description Spare part number 12 cell 95 Wh 2 55 Ah Li ion battery for use with all computer models 484172 001 6 cell 55 Wh 2 55 Ah Li ion battery for use with all computer models 484171 001 6 cell 47 Wh 2 55 Ah Li ion battery for use only with computer models equipped with AMD 484170 002 processors 6 cell 47 Wh 2 55 Ah Li ion battery for use only with computer models equipped with Intel 484170 001 processors Before disassembling the computer follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery 1 Turn the computer upside down on a flat surface 2 Slide the battery release latch 1 to release the battery 3 Pivot the battery 2 upward and remove it 3 from the computer To insert the battery insert the rear edge of the battery into the battery bay and pivot the front edge of the battery downward until it is seated The battery release latch automatically locks the battery into place 52 Chapter 4 Removal and replacement procedures Webcam microphone module Ef NOTE This section applies
69. board 11 left side 15 rear 14 right side 14 speakers 9 top 7 TouchPad 12 computer feet locations 51 spare partnumber 51 computer specifications 109 connectors service considerations 45 D Digital Media Slot 15 Digital Media Slot Light 15 diskette drive precautions 45 display assembly removal 76 spare part numbers 18 39 76 display bezel illustrated 28 release 53 spare partnumber 28 40 81 Display Cable Kit spare part numbers 28 43 display components illustrated 27 28 recycling 154 display enclosure illustrated 27 29 removal 78 spare partnumbers 27 29 39 40 78 display hinge illustrated 27 28 39 removal 80 82 spare partnumbers 27 28 39 40 80 83 Display Hinge Kit spare part numbers 27 28 39 40 80 83 Display Hinge Screw Kit spare part number 39 display inverter illustrated 27 29 removal 79 81 spare partnumber 27 29 41 80 82 display inverter cover illustrated 27 40 removal 79 spare partnumber 27 40 79 display panel illustrated 28 product description 2 removal 82 spare partnumbers 28 39 82 display panel cable spare part numbers 40 Display Rubber Kit spare part number 27 29 40 Display Screw Kit spare part number 27 29 39 display specifications 110 111 display switch 7 displaying system information 105 docking support product description 5 drive light 13 drives boot order 107 preventing damage 45 DVD RW and CD RW Combo Drive precautions 45 remo
70. ch cover removal 69 spare partnumber 19 41 69 system board removal 92 spare partnumbers 20 37 92 system DMA 115 system failure or instability 142 system information 107 system memory map 123 124 125 system recovery 142 T thermal material replacement 100 101 tools required 44 top components 7 top cover removal 84 spare partnumbers 20 40 84 TouchPad components left button 12 light 12 on off button 12 right button 12 scroll zone 12 TouchPad 12 transporting guidelines 47 TV antenna jack 14 TV tuner external antenna cable spare partnumbers 22 38 57 Index 163 TV tuner module removal 57 spare part numbers 22 38 57 TV tuner module cable illustrated 31 removal 94 TV tuner product description 5 U Universal Serial Bus USB port location 14 15 pin assignments 151 unknown password 49 USB board removal 90 spare part number 20 41 90 using system restore points 144 V vents 14 16 Virtualization Technology 107 volume mute button 9 volume scroll zone 10 Ww webcam location 8 product description 4 webcam light 8 webcam microphone module illustrated 27 28 removal 53 54 78 spare part numbers 27 28 39 40 53 79 Windows applications key 11 Windows logo key 11 wireless antenna illustrated 29 locations 7 spare part numbers 29 wireless button 10 wireless product description 4 WLAN module location 16 removal 65 spare part numbers 23 35 36 37 38 41 65 workstation
71. covery partition 146 recovering from the recovery discs 146 recovery 146 recovery discs 146 Recovery Manager 142 recovery partition 146 recovery system 142 remote control spare part numbers 34 37 removal replacement preliminaries 44 procedures 50 restore points 144 right side components 14 RJ 11 jack location 14 pin assignments 150 RJ 45 jack location 15 pin assignments 150 RTC battery removal 59 spare partnumber 22 43 59 Rubber Feet Kit spare part number 21 40 51 S safeguarding information 142 Screw Kit contents 126 spare partnumbers 35 40 43 screw listing 126 secondary hard drive self test 108 security cable slot 14 security product description 6 service considerations 44 service tag 17 50 serviceability product description 6 Setup Utility changing the language 105 Diagnostics menu 108 display system information 105 exiting 106 Main menu 107 menus 107 restoring default settings 106 Security menu 107 starting 104 System Configuration memu 107 using 105 solid state drive SSD 142 speaker assembly removal 74 spare part number 19 41 74 speaker components 9 speakers locations 9 specifications Blu ray Disc ROM Drive 113 computer 109 display 110 111 DVD RW and CD RW Combo Drive 114 hard drive 112 I O addresses 119 121 interrupts 116 117 118 memory map 123 124 125 optical drive 113 114 system DMA 115 static shielding materials 48 stop button 10 supported discs 143 swit
72. d BD RE rewritable Blu ray discs are not compatible with the Recovery Manager software e The computer must be connected to AC power during this process e Only one set of recovery discs can be created per computer e Number each disc before inserting it into the computer optical drive e f necessary you can exit the program before you have finished creating the recovery discs The next time you open Recovery Manager you will be prompted to continue the disc creation process To create a set of recovery discs 1 Select Start gt All Programs gt Recovery Manager gt Recovery Manager Recovery Manager opens 2 Click Advanced Options amp NOTE If you are operating the computer on battery power you will be prompted to connect to AC power before you can go to the next step 3 Click Recovery disc creation and then click Next 4 Follow the on screen instructions Recovering system information 143 Backing up your information When to back up e On a regularly scheduled basis Ef NOTE Set reminders to back up your information periodically e Before the computer is repaired or restored e X Before you add or modify hardware or software Backup suggestions e Create a set of recovery discs using Recovery Manager e Create system restore points using the Windows System Restore feature and periodically copy them to disc e Store personal files in the Documents folder and back up these folders periodica
73. d OpenHCD USB Host Controller IRQ19 nVidia GeForce8400M GS IRQ20 nVidia nForce Networking Controller IRQ21 HDA Controller IRQ23 Standard Dual Channel PCI IDE Controller 116 Chapter6 Specifications System interrupt specifications AMD UMA graphics Hardware IRQ System function IRQO High precision event timer IRQ1 Standard 101 102 Key or Microsoft amp Natural PS 2 Keyboard IRQ5 RICOH OHCI Compliant IEEE 1394 Host Controller IRQ7 Ricoh Memory Stick Controller Ricoh SD MMC Host Controller Ricoh XD Picture Card Controller SDA Standard Compliant SD Host Controller IRQ8 High precision event timer IRQ10 nVidia nForce PCI System Management IRQ11 nVidia nForce System Management Controller IRQ12 Synaptics PS 2 Port TouchPad IRQ13 Numeric data processor IRQ14 ATA Channel 0 IRQ15 ATA Channel 1 IRQ16 nVidia MCP67M IRQ18 Standard OpenHCD USB Host Controller Standard OpenHCD USB Host Controller IRQ19 Broadcom WLAN adapter IRQ21 HDA Controller IRQ22 Standard Enhanced PCI to USB Host Controller Standard Enhanced PCI to USB Host Controller IRQ23 Standard Dual Channel PCI IDE Controller System interrupt specifications AMD UMA graphics 117 System interrupt specifications Intel Hardware IRQ System function IRQO System timer IRQ1 Standard 101 102 Key or Microsoft amp Natural Keyboard IRQ2 Cascaded IRQ3 Intel 82801DB DBM USB2 Enhanced Host Controller
74. damage plastic parts Use care when handling the plastic parts Apply pressure only at the points designated in the maintenance instructions 44 Chapter 4 Removal and replacement procedures Cables and connectors A CAUTION When servicing the computer be sure that cables are placed in their proper locations during the reassembly process Improper cable placement can damage the computer Cables must be handled with extreme care to avoid damage Apply only the tension required to unseat or seat the cables during removal and insertion Handle cables by the connector whenever possible In all cases avoid bending twisting or tearing cables Be sure that cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced Handle flex cables with extreme care these cables tear easily Drive handling A CAUTION Drives are fragile components that must be handled with care To prevent damage to the computer damage to a drive or loss of information observe these precautions Before removing or inserting a hard drive shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Before handling a drive be sure that you are discharged of static electricity While handling a drive avoid touching the connector Before removing a diskette drive or optical drive be sure that a diskette or disc is not in
75. display bezel on computer models equipped with AntiGlare display assemblies Where used 4 screws that secure the display hinges to the display panel on computer models equipped with AntiGlare display assemblies 136 Chapter 7 Screw listing Where used 6 screws that secure the display panel to the display enclosure on computer models equipped with BrightView display assemblies Where used 2 screws that secure the wireless antenna transceivers to the display enclosure on computer models equipped with BrightView display assemblies Li l l L Where used 3 screws that secure the top cover to the base enclosure Phillips PM2 5x4 0 screw 137 Phillips PM3 0x4 0 screw TIT m mm liu Color Quantity Length Thread Head diameter Silver 4 4 0 mm 3 0 mm 5 0 mm Where used 4 screws that secure the hard drive bracket to the hard drive 138 Chapter 7 Screw listing Phillips PM2 5x6 0 screw Em mm liu Color Quantity Length Thread Head diameter Black 4 6 0 mm 2 5 mm 5 0 mm Where used 4 screws that secure the top cover to the base enclosure Phillips PM2 5x6 0 screw 139 Phillips PM2 0x10 0 captive screw umm mm libidini uuu Color Quantity Length Thread Head diameter Silver 6 10 0 mm 2 0 mm 5 0 mm Where used 3 captive screws that secure the fan heat sink assembly to the system board on computer models equipped with graphics subsystems with discrete memory 140 Chapter 7 Scr
76. dures This chapter provides removal and replacement procedures There are as many as 91 screws in 8 different sizes that must be removed replaced or loosened when servicing the computer Make special note of each screw size and location during removal and replacement Service tag The service tag affixed to the bottom of the computer provides information that may be needed when troubleshooting system problems The service tag provides the following information 1 Product name This is the product name affixed to the front of the computer 2 Serial number s n This is an alphanumeric identifier that is unique to each product 3 Part number Product number p n This number provides specific information about the product s hardware components The part number helps a service technician to determine what components and parts are needed 4 Model description This is the number needed to locate documents drivers and support for the computer 5 Warranty period Describes the duration of the warranty period for the computer Q product XXXIJCCOUUK XXXXXXX Ls xxo PEE EHE HU LT LUE 6 ORR NRO IPINNU NI DM ETT 6 ae XXXXXGOK 50 Chapter 4 Removal and replacement procedures Computer feet The computer feet are adhesive backed rubber pads The feet are included in the Rubber Feet Kit spare part number 486794 001 There are 4 rubber feet that attach to the base enclosure in the locations illustrated
77. e TouchPad 5 TouchPad scroll zone Scrolls up or down 6 TouchPad right button Functions like the right button on an external mouse This table describes factory settings View or change pointing device preferences by selecting Start Control Panel Hardware and Sound Mouse au KOOLUGOOCUILEAA L A AULK GU L UGb r rer gnlK OGOGjGGG iYLPIBB i P rrc bckh kqc vzzRNRLUNLMRNR EE eRALL ALLLLLLuii iiS SAOAL LoDL IJAGO LLU L p JzA LU ALOU OO AXJ 12 Chapter2 External component identification Front components Item Component Function 1 Power light e On The computer is on e Blinking The computer is in the Sleep state e Off The computer is off or in Hibernation 2 Battery light e On A battery is charging e Blinking A battery that is the only available power source has reached a low battery level When the battery reaches a critical battery level the battery light begins blinking rapidly e Off If the computer is plugged into an external power source the light is turned off when all batteries in the computer are fully charged If the computer is not plugged into an external power source the light stays off until the battery reaches a low battery level 3 Drive light Blinking The hard drive or optical drive is being 4 Consumer infrared lens accessed Receives a signal from the HP Remote Control 5 6 Audio in microphone jack Audio out headphone jacks 2
78. e these discs to recover your operating system and software NOTE Windows has its own built in repair features such as System Restore and driver roll back capabilities If you have not already tried these features try them before using Recovery Manager NOTE Recovery Manager recovers only software that was preinstalled at the factory Software not provided with this computer must be downloaded from the manufacturer s Web site or reinstalled from the disc provided by the manufacturer Recovering from the recovery discs To restore the system from the recovery discs 1 Back up all personal files 2 Insert the first recovery disc into the optical drive and restart the computer 3 Follow the on screen instructions Recovering from the dedicated recovery partition select models only NOTE If your computer includes a solid state drive SSD you may not have a recovery partition You will not be able to recover using this procedure Recovery discs have been included for computers that do not have a partition Use these discs to recover your operating system and software On some models you can perform a recovery from the partition on the hard drive from either the Start button or f11 To restore the system from the partition follow these steps 1 Access Recovery Manager in either of the following ways e Select Start gt All Programs gt Recovery Manager gt Recovery Manager or e Restartthe computer and press f11
79. ecure the display panel frame to the display panel 9 Use a sharp edged tool to cut the tape 1 that secures the sides of the display panel to the display panel frame 156 Chapter 11 Recycling 10 Remove the display panel frame 2 from the display panel 11 Remove the screws 1 that secure the backlight cover to the display panel 12 Liftthe top edge of the backlight cover 2 and swing it outward 13 Remove the backlight cover 14 Turn the display panel right side up Display 157 15 Remove the backlight cables 1 from the clip 2 in the display panel 16 Turn the display panel upside down 17 Remove the backlight frame from the display panel A WARNING The backlight contains mercury Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury 18 Remove the backlight from the backlight frame 158 Chapter 11 Recycling 19 20 21 22 Disconnect the display cable 1 from the LCD panel Remove the screws 2 that secure the LCD panel to the display rear panel Release the LCD panel 3 from the display rear panel Release the tape 4 that secures the LCD panel to the display rear panel 23 Remove the LCD panel 24 Recycle the LCD panel and backlight Display 159 Index Symbols Numerics 1394 port location 15 pin assignments 147 1394 Power Saving 107 A AC adapter spare part nu
80. edure to reassemble and install the hard drive 64 Chapter 4 Removal and replacement procedures WLAN module Description Spare part number For use only with computer models equipped with AMD processors Atheros AR9280 802 11a b g n WLAN module for use only with computer models equipped with 482260 001 AMD processors in Antigua and Barbuda Barbados Belize Canada the Cayman Islands Guam Puerto Rico Trinidad and Tobago the U S Virgin Islands and the United States Atheros AR9280 802 11a b g n WLAN module for use only with computer models equipped with 482260 002 AMD processors in Afghanistan Albania Algeria Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan the Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil the British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cameroon Cape Verde the Central African Republic Chad Chile the People s Republic of China Colombia Comoros the Congo Costa Rica Croatia Cyprus the Czech Republic Denmark Djibouti Dominica the Dominican Republic East Timor Ecuador Egypt El Salvador Equitorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guatemala Guinea Guinea Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland Indi
81. es left and right bracket rails connector 483862 001 cable Mylar cover with tab and 4 rubber isolators m M H M E TLECEZLEEESEESEEQeOOOIPTDISPPPQIPUPPPPPPPPPPPPPPPDPBDODDPPECI UPITDIJO DJBD ALKEZ ZA 26 Chapter3 Illustrated parts catalog Display assembly components The HP Pavilion dv5 Entertainment PC offers 2 types of display assemblies Component spare parts are listed in this section for AntiGlare display assemblies and BrightView display assemblies AntiGlare display assembly spare parts I Item Description Spare part number 1 Display enclosure includes wireless antenna transceivers and cables 485339 001 2 Display inverter cover 486792 001 3 Display inverter 488317 001 4 Webcam microphone module 485345 001 5 Display Hinge Kit includes left and right hinges 485340 001 Display Rubber Kit not illustrated includes display bezel rubber screw covers 486537 001 Display Screw Kit not illustrated 485343 001 Display assembly components 27 BrightView display assembly spare parts oe Item Description Spare part number 1 Display bezel includes logo and display lid switch actuator magnet 480444 001 2 Webcam microphone module 480446 001 3 BrightView display panels include display panel cable For use only with computer models equipped with WSXG
82. ew listing Where used 3 captive screws that secure the fan heat sink assembly to the system board on computer models equipped with graphics subsystems with UMA memory Phillips PM2 0x10 0 captive screw 141 8 Backup and Recovery Recovering system information Recovery after a system failure is as complete as your most current backup HP recommends that you create recovery discs immediately after software setup As you add new software and data files you should continue to back up your system on a regular basis to maintain a reasonably current backup Tools provided by the operating system and Recovery Manager software are designed to help you with the following tasks for safeguarding your information and restoring it in case of a system failure Making a set of recovery discs Recovery Manager software feature Recovery discs are used to start up boot your computer and restore the operating system and software programs to factory settings in case of system failure or instability Backing up your information regularly to protect your important system files Creating system restore points operating system feature System restore points allow you to reverse undesirable changes to your computer by restoring the computer to an earlier state Recovering a program or driver Recovery Manager software feature This feature helps you reinstall a program or driver without performing a full system recovery Performing a full system rec
83. g Interface type ATA 7 ATA 7 ATA 7 ATA 7 Transfer rate Synchronous maximum 100 MB sec 100 MB sec 100 MB sec 100 MB sec Security ATA security ATA security ATA security ATA security Seek times typical read including setting Single track 3 ms 3 ms 3 ms 3 ms Average 13 ms 13 ms 13 ms 13 ms Maximum 24 ms 24 ms 24 ms 24 ms Logical blocks 625 141 400 488 397 168 312 581 808 234 441 648 Disc rotational speed 5400 rpm 5400 rpm 7200 rpm and 5400 rpm 5400 rpm Operating temperature 5 C to 55 C 41 F to 131 F 1 GB 1 billion bytes when referring to hard drive storage capacity Actual accessible capacity is less NOTE Certain restrictions and exclusions apply Contact technical support for details DONEHDHEREER ECKEN ONCO NES E 2 90 v UMEN MEN 0 EC MN NC Sn S ne 112 Chapter6 Specifications Blu ray Disc ROM Drive with SuperMulti DVD R RW Double Layer Applicable disc Read Write CD DA CD E G CD MIDI CDTEXT CD R and CD RW DVD R DVD R 9 CD ROM CD ROM XA DVD RW DVD R DVD R 9 DVD RW MIXED MODE CD CD I CD I Bridge DVD RAM Photo CD Video CD Multisession CD Photo CD CD EXTRA Portfolio CD R CD RW CD R CD RW DVDROM DVD 5 DVD 9 DVD 10 DVD 18 DVD R DVD RW DVD R DVD RW DVD RAM HD ROM Single Layer HD ROM Dual Layer HD DVD R HD DVD R for Dual Layer HD DVD RW Access time cD DVD HD Random 170 ms 170 ms 230 ms
84. gle 9 Remove the top cover 2 by lifting it straight up Reverse this procedure to install the top cover 86 Chapter 4 Removal and replacement procedures Modem module amp NOTE The modem module spare part kits do not include a modem module cable The modem module cable is included in the Cable Kit spare part number 501891 001 See Cable Kit on page 31 for more Cable Kit spare part number information Description Spare part number Modem module for use in all countries and regions except Australia and New Zealand 461749 001 For use only in Australia and New Zealand 461749 011 Before removing the modem module follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC Adapter from the computer 4 Remove the battery see Battery on page 52 5 Remove the following components a Hard drive see Hard drive on page 62 b Optical drive see Optical drive on page 55 c Switch cover and keyboard see Switch cover and keyboard on page 69 d Speaker assembly see Speaker assembly on page 74 e Display assembly see Display assembly on page 76 f Top cover see Top cover on p
85. guidelines 47 password clearing 49 passwords 107 performing a system recovery 146 pin assignments 1394 147 audio in 147 audio out 148 external monitor 148 HDMI 149 headphone 148 microphone 147 modem 150 monitor 148 network 150 RJ 11 150 RJ 45 150 Universal Serial Bus USB 151 plastic parts 44 Plastics Kit contents 30 spare part number 20 30 40 play pause button 10 pointing device components 12 product description 6 ports 1394 15 eSATA USB 15 expansion port 3 15 external monitor 15 HDMI 15 monitor 15 product description 5 USB 14 15 power button 9 power button board removal 73 spare part number 73 power connector 14 power connector cable illustrated 31 removal 96 power cord set requirements 152 spare part numbers 34 42 power light 13 power requirements product description 6 power on password 107 previous rewind button 10 processor product description 1 19 40 removal 102 spare part numbers 20 38 39 102 Processor C4 State 107 product description audio 4 chipset 1 display panel 2 docking support 5 Ethernet 4 external media cards 5 graphics 2 hard drives 3 keyboard 6 memory module 2 microphone 4 modem 4 operating system 6 optical drives 3 pointing device 6 ports 5 power requirements 6 processors 1 product name 1 security 6 serviceability 6 TV tuner 5 webcam 4 wireless 4 product name 1 R rear components 14 recovering a program or driver 142 recovering from the dedicated re
86. h AMD with AMD Intel processors processors and processors and and graphics graphics graphics subsystems with subsystems with subsystems with discrete memory discrete memory UMA memory Supports up to 4096 MB system memory V Y Y e 4096 MB total system memory 2048 MB x 2 dual channel e 3072 MB total system memory 2048 MB x 1 1024 x 1 e 2048 MB total system memory 1024 MB x 2 dual channel e 2048 MB total system memory 2048 MB x 1 e 1024 MB total system memory 512 MB x 2 dual channel e 1024 MB total system memory 1024 MB x 1 Hard drives Supports all Serial ATA SATA 9 5 mm vV Y Y 2 5 inch hard drives Supports up to 2 hard drives Y Y Y Support for Accelerometer hard Y Y Y drive protection Support for solid state drive SSD on V Y Y dual hard drive configurations with SSD set as the primary drive Dual hard drive configurations V V V e 640 GB 320 GB 5400 rpm x 2 e 500 GB 250 GB 5400 rpm x 2 e 320 GB 160 GB 7200 rpm x 2 e 320 GB 160 GB 5400 rpm x 2 e 64 GB SSD 320 GB 5400 rpm Single hard drive configurations Y V V e 320 GB 5400 rpm e 250 GB 5400 rpm e 160 GB 7200 rpm e 160 GB 5400 rpm e 120 GB 5400 rpm Optical drives 12 7 mm tray load Y Y Y Parallel ATA Y Y Y Category Description Computer Computer Computer models models equipped models equipped equipped with with AMD with AMD Intel processors processors and proces
87. h Korea Spain Sri Lanka St Kitts and Nevis St Lucia St Vincent and the Grenadines Suriname Swaziland Sweden Switzerland Taiwan Tajikistan Tanzania Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda Ukraine the United Arab Emirates the United Kingdom Uruguay Uzbekistan Vanuatu Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe M 36 Chapter3 Illustrated parts catalog Spare part Description number 461749 001 Modem module for use in all countries and regions except Australia and New Zealand NOTE The modem module spare part kits do not include a modem module cable The modem module cable is included in the Cable Kit spare part number 501891 001 461749 011 Modem module for use only in Australia and New Zealand NOTE The modem module spare part kits do not include a modem module cable The modem module cable is included in the Cable Kit spare part number 501891 001 462355 001 320 GB 5400 rpm hard drive for use only with computer models equipped with Intel processors includes left and right bracket rails connector cable Mylar cover with tab and 4 rubber isolators 462355 002 320 GB 5400 rpm hard drive for use only with computer models equipped with AMD processors includes left and right bracket rails connector cable Mylar cover with tab and 4 rubber isolators 463955 001 90 W AC adapter 463958 001 65 W AC adapter 464793 001 Full function remote contr
88. h Turns off the display and initiates Sleep if the display is closed while the power is on 2 Wireless antennae select models only Send and receive signals from one or more wireless devices These antennae are not visible from the outside of the computer NOTE For optimal transmission keep the areas immediately around the antennae free from obstructions NOTE To see wireless regulatory notices refer to the section of the Regulatory Safety and Environmental Notices that applies to your country or region These notices are located in Help and Support Top components 7 8 Item Component Description 3 Internal microphones 2 Record sound 4 Integrated webcam light On The integrated webcam is in use 5 Integrated webcam Records video and captures still photographs Chapter 2 External component identification Buttons fingerprint reader and speakers Item Component Description 1 Speakers 2 Produce sound 2 Power button e When the computer is off press the button to turn on the computer e When the computer is on press the button briefly to initiate Sleep e When the computer is in the Sleep state press the button briefly to exit Sleep e When the computer is in Hibernation press the button briefly to exit Hibernation If the computer has stopped responding and Windows shutdown procedures are ineffective press and hold the power button for at least 5 seconds to turn off
89. hange or delete a power on password System Configuration menu Select To do this Language Support Change the Setup Utility language Button Sound select models only Enable disable the capacitive button tapping sound Virtualization Technology Enable disable the processor Virtualization Technology Processor C4 State select Enable disable the processor C4 sleep state models only LAN Power Saving select Enable disable LAN Power Saving When enabled saves power when the computer models only is in DC mode Card Reader 1394 Power Saving select Enable disable Card Reader 1394 Power Saving When enabled saves power when models only the computer is in DC mode Fan Always On Enabled disable Fan Always On When enabled the computer fan will always be on Boot Options Set the following boot options e f9andf10 Delay sec Set the delay for the f9 and f10 functions of the Setup Utility in intervals of 5 seconds each 0 5 10 15 20 e CD ROM boot Enable disable boot from CD ROM e Floppy boot Enable disable boot from diskette Setup Utility menus 107 Select To do this e Internal Network Adapter boot Enable disable boot from Internal Network Adapter e Boot Order Set the boot order for o USB Floppy E Internal CD DVD ROM Drive o Hard drive USB Diskette on Key USB Hard drive Network adapter Diagnostics menu Select To do this Hard Disk Self Test Run a c
90. he power cord from the AC outlet and then unplugging the AC Adapter from the computer Remove the battery see Battery on page 52 Remove the switch cover and keyboard see Switch cover and keyboard on page 69 Remove the speaker assembly see Speaker assembly on page 74 Remove the Bluetooth module 1 2 3 4 Remove the Phillips PM2 0x4 0 screw 1 that secures the Bluetooth module to the top cover Release the Bluetooth module 2 as far from the top cover as the Bluetooth module cable allows Disconnect the Bluetooth module cable 3 from the Bluetooth module Remove the Bluetooth module Reverse this procedure to install the Bluetooth module Component replacement procedures 75 Display assembly amp NOTE Alldisplay assemblies include a webcam 2 microphones and 2 wireless antenna transceivers and cables Description Spare part number 15 4 inch WSXGA AntiGlare display assembly 484372 001 15 4 inch WSXGA BrightView display assembly 484368 001 15 4 inch WXGA AntiGlare display assembly 484371 001 15 4 inch WXGA Brightview display assembly 484367 001 Before removing the display assembly follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer b
91. hese conditions are affected by high external temperatures system power consumption power management battery conservation configurations battery fast charging and software applications Exhaust air is displaced through the ventilation grill located on the left side of the computer Before removing the fan heat sink assembly follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 52 5 Remove the following components a Hard drive see Hard drive on page 62 b Optical drive see Optical drive on page 55 c Switch cover and keyboard see Switch cover and keyboard on page 69 d Speaker assembly see Speaker assembly on page 74 e Display assembly see Display assembly on page 76 f Top cover see Top cover on page 84 g USB board see USB board on page 90 h System board see System board on page 92 98 Chapter 4 Removal and replacement procedures Remove the fan heat assembly 1 Turn the system board upside down with the expansion port 3 and external monitor port toward you amp NOTE Steps 2 thro
92. hics sssssssseenee System interrupt specifications Intel ssssssssssssssssssssseeeeneeeeneen enne System I O address specifications AMD ssssssssssssssseenene memet System I O address specifications Intel ssssssssssssssene enne System memory map specifications AMD discrete graphics sssssssssseeeenee System memory map specifications AMD UMA graphics sssssssssseem System memory map specifications Intel ssssssssssssssssssssseeneenene ener 7 Screw listing Phillips PM2 5x7 0 screw Phillips PM2 5x6 0 captive screw ssssssssssssseeeneeeeee em emen enne enne erret nnn enne nennen Phillips PM2 0x4 0 screw Phillips PM2 0x4 0 screw Phillips PM2 5x4 0 screw Phillips PM3 0x4 0 screw Phillips PM2 5x6 0 screw Phillips PM2 0x10 0 captive 8 Backup and Recovery SOCK OW TE Recovering system information ssssssssssssseenne eee eren e nnne nnns Creating recovery discs eere eee reet ad eet EER E ee a de Backing up your information When to back up Backup SUGGESTIONS nba he oerte ez ei dad d e ba bd ddr ek d Lace i c debi d Using system restore points sssssssssese enne nnne nnns When to create restore points essem Create a system restore point sssssssssssssessessenenenen nennen Restore to a previous
93. hics subsystem memory 482869 001 e With ICH9M Northbridge and UMA graphics subsystem memory 482868 001 13 Audio infrared board includes cable 486797 001 14 USB board includes cable 486798 001 15 Processors include replacement thermal material AMD processors r s A U sg 20 Chapter3 Illustrated parts catalog Item Description Spare part number e Turion Ultra Dual Core 35W ZM 86 2 40 GHz processor with 2 MB L2 cache 484260 001 e Turion Ultra Dual Core 35W ZM 82 2 20 GHz processor with 2 MB L2 cache 484261 001 e Turion Ultra Dual Core 35W ZM 80 2 10 GHz processor with 2 MB L2 cache 484262 001 e Turion Dual Core 35W RM 70 2 00 GHz with 1 MB L2 cache 484263 001 e Athlon X2 Dual Core 35W QL 60 1 90 GHz with 1 MB L2 cache 484264 001 Intel processors e Intel Core2 Duo T9600 2 80 GHz processor with 6 MB L2 cache and 1066 MHz 483859 001 FSB e Intel Core2 Duo T9400 2 53 GHz processor with 6 MB L2 cache and 1066 MHz 483860 001 FSB e Intel Core Duo T8600 2 40 GHz processor with 3 MB L2 cache and 1066 MHz 483861 001 FSB e Intel Core Duo T8400 2 26 GHz processor with 3 MB L2 cache and 1066 MHz 486523 001 FSB 16 Fan heat sink assemblies include replacement thermal material For use only with computer models eq
94. ia Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia the Maldives Mali Malta the Marshall Islands Martinique Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal the Nether Antilles the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay Peru the Philippines Poland Portugal the Republic of Moldova Romania Russia Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia the Seychelles Sierra Leone Singapore Slovakia Slovenia the Solomon Islands Somalia South Africa South Korea Spain Sri Lanka St Kitts and Nevis St Lucia St Vincent and the Grenadines Suriname Swaziland Sweden Switzerland Taiwan Tajikistan Tanzania Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda Ukraine the United Arab Emirates the United Kingdom Uruguay Uzbekistan Vanuatu Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe e Broadcom BCM4312 802 11b g WLAN module for use in Antigua and Barbuda 459263 001 Barbados Belize Canada the Cayman Islands Guam Puerto Rico Trinidad and Tobago the U S Virgin Islands and the United States e Broadcom BCM4312 802 11b g WLAN module for use in Afghanistan Albania 459263 002 Algeria Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azer
95. ia Russia Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia the Seychelles Sierra Leone Singapore Slovakia Slovenia the Solomon Islands Somalia South Africa South Korea Spain Sri Lanka St Kitts and Nevis St Lucia St Vincent and the Grenadines Suriname Swaziland Sweden Switzerland Taiwan Tajikistan Tanzania Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda Ukraine the United Arab Emirates the United Kingdom Uruguay Uzbekistan Vanuatu Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe e Broadcom 4321 802 11a b g n WLAN module for use in Antigua and Barbuda 453730 001 Barbados Belize Canada the Cayman Islands Guam Puerto Rico Trinidad and Tobago the U S Virgin Islands and the United States e Broadcom 4321 802 11a b g n WLAN module for use in Afghanistan Albania 453730 002 Algeria Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan the Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil the British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cameroon Cape Verde the Central African Republic Chad Chile the People s Republic of China Colombia Comoros the Congo Costa Rica Croatia Cyprus the Czech Republic Denmark Djibouti Dominica the Dominican Republic East Timor Ecuador Egypt
96. ibernation turn the computer on and then shut it down through the operating system ON 4 Remove the battery see Battery on page 52 Remove the hard drive 1 Position the computer with the front toward you Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 2 Loosen the two Phillips PM2 5x6 0 captive screws 1 that secure the hard drive bay cover to the computer 62 Chapter 4 Removal and replacement procedures 3 Liftthe right side of the hard drive bay cover 2 swing it up and to the left and remove the cover 3 The hard drive bay cover is included in the Plastics Kit spare part number 486793 001 4 Use the Mylar tab 1 to slide the hard drive to the left 2 and then lift it to release it from the hard drive bay 5 Disconnect the hard drive cable 3 from the system board 6 Remove the hard drive from the hard drive bay Component replacement procedures 63 7 If it is necessary to replace the hard drive bracket or any of the hard drive bracket components remove the following 1 Four Phillips PM3 0x3 0 screws that secure the hard drive bracket rails and Mylar cover to the hard drive 2 Left and right hard drive bracket rails 3 Mylar cover with tab 4 Four rubber isolators 5 Hard drive connector cable Reverse this proc
97. in Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil the British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cameroon Cape Verde the Central African Republic Chad Chile the People s Republic of China Colombia Comoros the Congo Costa Rica Croatia Cyprus the Czech Republic Denmark Djibouti Dominica the Dominican Republic East Timor Ecuador Egypt El Salvador Equitorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guatemala Guinea Guinea Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Ireland Israel Italy the Ivory Coast Jamaica Jordan Kazakhstan Kenya Kiribati Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia the Maldives Mali Malta the Marshall Islands Martinique Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal the Nether Antilles the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay Peru the Philippines Poland Portugal the Republic of Moldova Romania Russia Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia the Seychelles Sierra Leone Singapore Slovaki
98. istan Palau Panama Papua New Guinea Paraguay Peru the Philippines Poland Portugal the Republic of Moldova Romania Russia Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia the Seychelles Sierra Leone Singapore Slovakia Slovenia the Solomon Islands Somalia South Africa South Korea Spain Sri Lanka St Kitts and Nevis St Lucia St Vincent and the Grenadines Suriname Swaziland Sweden Switzerland Taiwan Tajikistan Tanzania Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda Ukraine the United Arab Emirates the United Kingdom Uruguay Uzbekistan Vanuatu Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe aS LLLEEKCOekAGZQOGOOELALEGOELLALL LULSAZGZILLLLEOILALLLALPLUOLLU amp LAALLLLULLULULIISOELLEEEAZZ ULLSOULLLAICIOILZULUOOLLLLLL LLL OLGCLCLAL Z9DA GOLGILLZ 2 DOLGALLO GLGGOOLLUODLLLL as Component replacement procedures 65 Description Spare part number Atheros AR2425 802 11b g for use only with computer models equipped with AMD processors in 459339 001 Antigua and Barbuda Barbados Belize Canada the Cayman Islands Guam Puerto Rico Trinidad and Tobago the U S Virgin Islands and the United States Atheros AR2425 802 11b g for use only with computer models equipped with AMD processors in 459339 002 Afghanistan Albania Algeria Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan the Bahamas Bahra
99. lastics E 30 Cable 3 E 31 Mass storage devico S RTL 32 Miscellaneous parts E 34 Sequential part number listing sess Eaa EANA Eia 35 4 Removal and replacement procedures Preliminary replacement requirements ssssssssssssseseeeeeeeem ene nennen nennen rere nnne nnn 44 Tools required ne A e reto E d vtta M pte esa gas 44 Service consideratlons is eden etr esse a i a a a E eE 44 Plastic parts ette Deer er eene e Roe NR E UEERQ TERR ERE E O aa gens 44 Cables and connectors ssssssssssssssseee nennen 45 Drive handling ts nr Roe et Ea t ede Ro oe dee Ente ete agnus 45 Grounding QUICGlINES ETE 46 Electrostatic discharge damage sse 46 Packaging and transporting guidelines sseeeessessss 47 Workstation guidelines 2 rra ccc dnd coc ee acd eain 47 Equipment guidelines c cccccccccccececeeeeeeeeeeeeeeeeeeeeeeeteteeteeeeeeeneees 48 Unknown USEF password i rn indere d eren Erde rh e ERR ERE FH EA e XY YE FERRE nue Hae ans 49 Component replacement procedures cccecceececceeeeeeeeeeeeeeeceacaaanaecaeeaeeeeeeeeeeeeeeeeeeseeesnsansaeeaeeeeeees 50 lauro 9 50 Computer feet te cette cott Rettung e ra i ud ea und a Ru dad TERR n dd ge dt 51 BINEN a E 52 Webcam microphone module 2
100. lay bezel rubber screw covers 480442 001 Display Screw Kit not illustrated 480443 001 Display assembly components 29 Plastics Kit D Item Description Spare part number Plastics Kit 486793 001 1 ExpressCard slot bezel 2 Mini Card module compartment cover includes 1 captive screw secured by a C clip 3 Memory module compartment cover includes 1 captive screw secured by a C clip 4 Hard drive bay cover includes 2 captive screws secured by C clips 30 Chapter 3 Illustrated parts catalog Cable Kit Qo Item Description Spare part number Cable Kit 501891 001 1 Bluetooth module cable 2 Power connector cable 3 Modem module cable includes RJ 11 jack 4 TV tuner module cable Cable Kit 31 Mass storage devices o _ Item Description Spare part number 1 Hard drives include left and right bracket rails connector cable Mylar cover with tab and 4 rubber isolators For use only with computer models equipped with AMD processors e 320 GB 5400 rpm 462355 002 e 250 GB 5400 rpm 489819 002 e 160 GB 5400 rpm 489818 002 e 120 GB 5400 rpm 489817 002 For use only with computer models equipped with Intel processors e 320 GB 5400 rpm 462355 001 and 489821 001 e 250 GB 5400 rpm 489819 001 e 160 GB 7200 rpm 489820 001 e 160 GB 5400 rpm 489818 001 e 120 GB 5400 rpm 489817 001 Hard Drive Hardwa
101. less feature on or off but does not create a wireless connection NOTE A wireless network must be set up in order to establish a wireless connection 11 Fingerprint reader Allows a fingerprint logon to Windows instead of a password logon This table describes factory settings For information about changing factory settings refer to the user guides located in Help and Support 10 Chapter 2 External component identification Keys O ele de GOC G rH Item Component Function 1 esc key Displays system information about your computer when pressed in combination with the fn key 2 fn key Executes frequently used system functions when pressed in combination with a function key or the esc key 3 Windows logo key Displays the Windows Start menu 4 Windows applications key Displays a shortcut menu for items beneath the pointer 5 Embedded numeric keypad keys Can be used like the keys on an external numeric keypad 6 Function keys Execute frequently used system functions when pressed in combination with the fn key Top components 11 TouchPad o n O Item Component Function 1 TouchPad light e White TouchPad is enabled e Amber TouchPad is disabled 2 TouchPad Moves the pointer and selects or activates items on the Screen 3 TouchPad left button Functions like the left button on an external mouse 4 TouchPad on off button Enables disables th
102. lly e Backup templates stored in their associated programs e Save customized settings in a window toolbar or menu bar by taking a screen shot of your settings The screen shot can be a time saver if you have to reset your preferences To copy the screen and paste it into a word processing document follow these steps 1 Display the screen 2 Copy the screen To copy only the active window press alt fn prt sc To copy the entire screen press fn prt sc 3 Open a word processing document and then select Edit Paste Using system restore points When you back up your system you are creating a system restore point A system restore point allows you to save and name a snapshot of your hard drive at a specific point in time You can then recover back to that point if you want to reverse subsequent changes made to your system 99 Ef NOTE Recovering to an earlier restore point does not affect data files saved or e mails created since the last restore point You also can create additional restore points to provide increased protection for your system files and settings 144 Chapter 8 Backup and Recovery When to create restore points Before you add or extensively modify software or hardware Periodically whenever the system is performing optimally NOTE f you revert to a restore point and then change your mind you can reverse the restoration Create a system restore point 1 2 3 4 5 6 Select
103. mbers 34 35 37 administrator password 107 antenna illustrated 29 locations 7 spare part numbers 29 applications key Windows 11 audio product description 4 audio in jack location 13 pin assignments 147 audio out jack location 13 pin assignments 148 audio infrared board removal 89 spare part number 20 40 89 B backing up customized window toolbar and menu bar settings 144 personal files 144 templates 144 backup 142 backup suggestions 144 base enclosure spare part numbers 21 40 160 Index battery removal 52 spare part numbers 22 39 52 battery bay 16 battery light 13 battery release latch 16 Blu ray Disc ROM Drive precautions 45 removal 55 spare partnumbers 22 32 40 55 specifications 113 Bluetooth module removal 75 spare partnumbers 19 35 38 75 Bluetooth module cable illustrated 31 spare partnumber 20 42 boot options 107 boot order 107 bottom components 16 button components 9 button sound 107 buttons media 9 next fast forward 10 play pause 10 power 9 previous rewind 10 stop 10 volume mute 9 wireless 10 C Cable Kit contents 31 spare part number 20 31 43 cables service considerations 45 Card Reader Power Saving 107 carrying case spare part numbers 34 35 CAT5E cable spare part number 34 36 changing the Setup Utility language 105 chipset product description 1 CMOS clearing 49 components bottom 16 buttons 9 display 7 fingerprint reader 9 front 13 key
104. mblies includes left and right display hinges 486536 001 Display panel cable for use with WSXGA BrightView display panels 486537 001 Display Rubber Kit includes display bezel rubber screw covers 486783 001 Base enclosure for use only with computer models equipped with a 1394 port modem module and TV tuner module includes rubber feet 486784 001 Base enclosure for use only with computer models equipped with a 1394 port and modem module but not a TV tuner module includes rubber feet 486785 001 Base enclosure for use only with computer models equipped with a 1394 port and TV tuner module but not a modem module includes rubber feet 486786 001 Base enclosure for use only with computer models equipped with a 1394 port but not a modem module or a TV tuner module includes rubber feet 486787 001 Base enclosure for use only with computer models equipped with a modem module and a TV tuner module but not a 1394 port includes rubber feet 486788 001 Base enclosure for use only with computer models equipped with a TV tuner module but not a 1394 port or modem module includes rubber feet 486789 001 Base enclosure for use only with computer models equipped with a modem module but not a 1394 port or TV tuner module includes rubber feet 486790 001 Base enclosure for use only with computer models not equipped with a 1394 port modem module or TV tuner module includes rubber feet 486791 001 Webcam microphone
105. mory module compartment cover to the computer screw is secured by a C clip 3 Two captive screws that secure the hard drive bay compartment cover to the computer screws are secured by C clips Phillips PM2 5x6 0 captive screw 131 Phillips PM2 0x4 0 screw m mm lilium Color Quantity Length Thread Head diameter Black 18 4 0 mm 2 0 mm 4 5 mm Where used 1 Two screws that secure the TV tuner module to the system board 2 Two screws that secure the WLAN module to the system board 132 Chapter 7 Screw listing Where used One screw that secures the power button board to the switch cover Phillips PM2 0x4 0 screw 133 Where used One screw that secures the webcam microphone module to the display bezel on computer models equipped with AntiGlare display assemblies Where used 2 screws that secure the modem module to the system board 134 Chapter 7 Screw listing Phillips PM2 0x4 0 screw m mm lubitu Color Quantity Length Thread Head diameter Silver 6 4 0 mm 2 0 mm 4 5 mm Where used 6 screws that secure the display hinges to the display panel on computer models equipped with BrightView display assemblies Phillips PM2 0x4 0 screw 135 Phillips PM2 5x4 0 screw im mm liii Color Quantity Length Thread Head diameter Silver 19 4 0 mm 2 5 mm 5 0 mm T l l l eee gl Where used 4 screws that secure the display inverter cover to the
106. move the RTC battery Remove the RTC battery from the socket on the system board Reverse this procedure to install the RTC battery Be sure that the RTC battery is installed with the sign facing up Component replacement procedures 59 Memory module Description Spare part number For use only with computer models equipped with AMD processors 667 MHz PC2 5300 1 DIMM 2048 MB 484268 002 1024 MB 484267 002 For use only with computer models equipped with Intel processors 667 MHz PC2 5300 1 DIMM 2048 MB 484268 001 1024 MB 484267 001 512 MB 484266 001 Before removing the memory module follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 52 Remove the memory module 1 Position the computer with the front toward you 2 Loosen the Phillips PM2 5x6 0 captive screw 1 that secures the memory module compartment cover to the computer 3 Liftthe left edge ofthe cover 2 swing it up and to the right and remove the cover 3 The memory module compartment cover is included in the Plastics Kit spare part
107. n Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil the British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cameroon Cape Verde the Central African Republic Chad Chile the People s Republic of China Colombia Comoros the Congo Costa Rica Croatia Cyprus the Czech Republic Denmark Djibouti Dominica the Dominican Republic East Timor Ecuador Egypt EI Salvador Equitorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guatemala Guinea Guinea Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Ireland Israel Italy the Ivory Coast Jamaica Jordan Kazakhstan Kenya Kiribati Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia the Maldives Mali Malta the Marshall Islands Martinique Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal the Nether Antilles the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay Peru the Philippines Poland Portugal the Republic of Moldova Romania Russia Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia the Seychelles Sierra Leone Singapore Slovakia Slovenia the Solomon Islands Somalia South Africa Sout
108. ner modules NOTE The TV tuner module spare part kits do not include a TV tuner module cable The TV tuner module cable is included in the Cable Kit spare part number 501891 001 DVB T TV tuner module 482899 003 DVB T ANG TV tuner module 482899 002 NTSC ATSC ANG TV tuner module 482899 001 TV tuner external antenna cables not illustrated With F PAL jack 482900 001 With PAL jack 482900 002 22 Memory modules 667 MHz PC2 5300 1 DIMM 2048 MB memory module for use only with computer models equipped with AMD 484268 002 processors 1024 MB memory module for use only with computer models equipped with AMD 484267 002 processors 2048 MB memory module for use only with computer models equipped with Intel 484268 001 processors 1024 MB memory module for use only with computer models equipped with Intel 484267 001 processors 22 Chapter3 Illustrated parts catalog Item Description Spare part number 512 MB memory module for use only with computer models equipped with Intel 484266 001 processors 23 WLAN modules WLAN modules for use only with computer models equipped with AMD processors e Atheros AR9280 802 11a b g n WLAN module for use in Antigua and Barbuda 482260 001 Barbados Belize Canada the Cayman Islands Guam Puerto Rico Trinidad and Tobago the U S Virgin Islands and the United States e Atheros AR9280 802 11a b g n WLAN module for use in Afghanistan Albania 4
109. ng at end of life Disposal of mercury may be regulated because of environmental considerations For disposal or recycling information contact your local authorities or see the Electronic Industries Alliance EIA Web site at http www eiae org This section provides disassembly instructions for the display assembly The display assembly must be disassembled to gain access to the backlight 1 and the liquid crystal display LCD panel 2 09 NOTE The procedures provided in this appendix are general disassembly instructions Specific details such as screw sizes quantities and locations and component shapes and sizes can vary from one computer model to another 154 Chapter 11 Recycling Perform the following steps to disassemble the display assembly 1 Remove all screw covers 1 and screws 2 that secure the display bezel to the display assembly 2 Lift up and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bezel until the bezel disengages from the display assembly 3 Remove the display bezel 3 Display 155 4 Disconnect all display panel cables 1 from the display inverter and remove the inverter 2 5 Remove all screws 1 that secure the display panel assembly to the display enclosure 6 Remove the display panel assembly 2 from the display enclosure 7 Turn the display panel assembly upside down 8 Remove all screws that s
110. ngle Ef NOTE WLAN modules are designed with a notch 4 to prevent incorrect insertion into the WLAN module slot Reverse this procedure to install a WLAN module 68 Chapter 4 Removal and replacement procedures Switch cover and keyboard Description Spare part number Switch cover includes LED board and cable 488316 001 Keyboards For use in country or region Spare part number For use in country or region Spare part number Belgium 488590 A41 The Netherlands 488590 Brazil 488590 201 Portugal 488590 Canada 488590 121 Russia 488590 The Czech Republic 488590 221 Saudi Arabia 488590 Denmark Norway and 488590 DH1 South Korea 488590 Sweden France 488590 051 Spain 488590 Germany 488590 041 Switzerland 488590 Greece 488590 151 Taiwan 488590 Hungary 488590 211 Thailand 488590 Israel 488590 BB1 Turkey 488590 Italy 488590 061 The United Kingdom 488590 Japan 488590 291 The United States 488590 Latin America 488590 161 Before removing the switch cover and keyboard follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4
111. o Trinidad and Tobago the U S Virgin Islands and the United States e Broadcom 4322 802 11a b g n WLAN module for use in Afghanistan Albania 487330 002 Algeria Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan the Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil the British Virgin Islands Brunei ll x 4i1 a LOL SSS 1 5 S 10 24 Chapter3 Illustrated parts catalog M Item Description Spare part number Bulgaria Burkina Faso Burundi Cameroon Cape Verde the Central African Republic Chad Chile the People s Republic of China Colombia Comoros the Congo Costa Rica Croatia Cyprus the Czech Republic Denmark Djibouti Dominica the Dominican Republic East Timor Ecuador Egypt El Salvador Equitorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guatemala Guinea Guinea Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Ireland Israel Italy the Ivory Coast Jamaica Jordan Kazakhstan Kenya Kiribati Kyrgyzstan Laos Latvia Lebanon Lesotho Liber
112. ol with teletext 465540 001 Full function remote control 465541 001 Thin profile remote control fits into ExpressCard slot 480985 001 Intel Wi Fi Link 5100 802 11a b g n WLAN module for use only with computer models equipped with Intel processors in all countries and regions 482260 001 Atheros AR9280 802 11a b g n WLAN module for use only with computer models equipped with AMD processors in Antigua and Barbuda Barbados Belize Canada the Cayman Islands Guam Puerto Rico Trinidad and Tobago the U S Virgin Islands and the United States 482260 002 Atheros AR9280 802 11a b g n WLAN module for use only with computer models equipped with AMD processors in Afghanistan Albania Algeria Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan the Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil the British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cameroon Cape Verde the Central African Republic Chad Chile the People s Republic of China Colombia Comoros the Congo Costa Rica Croatia Cyprus the Czech Republic Denmark Djibouti Dominica the Dominican Republic East Timor Ecuador Egypt El Salvador Equitorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guatemala Guinea Guinea
113. omprehensive self test on the hard drive NOTE Onmodels with two hard drives this menu option is called the Primary Hard Disk Self Test Secondary Hard Disk Self Test select Runa comprehensive self test on a secondary hard drive models only Memory Test Run a diagnostic test on the system memory 108 Chapter 5 Setup Utility 6 Specifications Computer specifications Metric U S Dimensions Width 35 70 cm 14 06 in Depth 25 94 cm 10 21 in Height front to back 3 49 to 4 19 cm 1 37 to 1 65 in Weight with optical drive hard drive 2 82 kg 6 82 Ibs and battery Second hard drive adds 0 13 kg 0 28 Ibs Camera adds 0 009 kg 0 02 Ibs Input power Operating voltage 18 5 V dc 3 5 A 65W Operating current 3 5 A or 4 74 A Temperature Operating not writing to optical disc 0 C to 35 C 32 F to 95 F Operating writing to optical disc 5 C to 35 C 41 F to 95 F Nonoperating 20 C to 60 C 4 F to 140 F Relative humidity Operating 10 to 90 Nonoperating 5 to 95 Maximum altitude unpressurized Operating 15 m to 3 048 m 50 ft to 10 000 ft Nonoperating 15 m to 12 192 m 50 ft to 40 000 ft Shock Operating 125 g 2 ms half sine Nonoperating 200 g 2 ms half sine Random vibration Computer specifications 109 Operating Nonoperating Metric U S 0 75 g zero to peak 10 Hz to 500 Hz 0 25 oct min sweep rate 1 50 g zero to peak 10 Hz
114. omputer models equipped with Intel processors in Antigua and Barbuda Barbados Belize Canada the Cayman Islands Guam Puerto Rico Trinidad and Tobago the U S Virgin Islands and the United States 459263 002 Broadcom BCM4312 802 11b g WLAN module for use only with computer models equipped with Intel processors in Afghanistan Albania Algeria Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan the Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil the British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cameroon Cape Verde the Central African Republic Chad Chile the People s Republic of China Colombia Comoros the Congo Costa Rica Croatia Cyprus the Czech Republic Denmark Djibouti Dominica the Dominican Republic East Timor Ecuador Egypt El Salvador Equitorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guatemala Guinea Guinea Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Ireland Israel Italy the Ivory Coast Jamaica Jordan Kazakhstan Kenya Kiribati Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia the Maldives Mali Malta the Marshall Islands Martinique Mauri
115. omputer when you are removing or installing internal components observe these precautions Keep components in their electrostatic safe containers until you are ready to install them Use nonmagnetic tools Before touching an electronic component discharge static electricity by using the guidelines described in this section Avoid touching pins leads and circuitry Handle electronic components as little as possible If you remove a component place it in an electrostatic safe container The following table shows how humidity affects the electrostatic voltage levels generated by different activities A CAUTION A product can be degraded by as little as 700 V Typical electrostatic voltage levels Relative humidity Event 10 40 55 Walking across carpet 35 000 V 15 000 V 7 500 V Walking across vinyl floor 12 000 V 5 000 V 3 000 V Motions of bench worker 6 000 V 800 V 400 V Removing DIPS from plastic tube 2 000 V 700 V 400 V Removing DIPS from vinyl tray 11 500 V 4 000 V 2 000 V Removing DIPS from Styrofoam 14 500 V 5 000 V 3 500 V Removing bubble pack from PCB 26 500 V 20 000 V 7 000 V Packing PCBs in foam lined box 21 000 V 11 000 V 5 000 V 46 Chapter 4 Removal and replacement procedures Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment To avoid hand contact transport products in static safe tubes bags or boxes Protect ESD sensiti
116. only to computer models equipped with BrightView display assemblies See Display assembly on page 76 for webcam microphone module removal instructions for computer models equipped with AntiGlare display assemblies NOTE If it has been determined that the webcam microphone module is the component that must be replaced to complete the computer repair the display assembly does not have to be removed Follow the procedures in this section to replace the webcam microphone module For information on replacing the display assembly and other display assembly internal components see Display assembly on page 76 Description Spare part number Webcam microphone module for use only with computer models equipped with BrightView display 486791 001 assemblies includes double sided tape Before removing the webcam microphone module follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system m Disconnect all external devices connected to the computer po Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 52 Remove the webcam microphone module 1 Turn the computer display side up with the front toward you M Open the computer as far as possible e Flex
117. ors 489820 001 160 GB 7200 rpm hard drive for use only with computer models equipped with Intel processors includes left and right bracket rails connector cable Mylar cover with tab and 4 rubber isolators 489821 001 320 GB 5400 rpm hard drive for use only with computer models equipped with Intel processors includes left and right bracket rails connector cable Mylar cover with tab and 4 rubber isolators 489822 001 Bluetooth module cable 49037 1 001 Power cord for use in Canada French Canada Latin America Thailand and the United States 490371 011 Power cord for use in Australia and New Zealand 490371 021 Power cord for use in Belgium Europe Finland France Germany Greece the Netherlands Norway Portugal Spain and Sweden 490371 031 Power cord for use in the United Kingdom and Hong Kong 490371 061 Power cord for use in Italy 490371 081 Power cord for use in Denmark 490371 111 Power cord for use in Switzerland 490371 201 Power cord for use in Brazil 42 Chapter3 Illustrated parts catalog Spare part Description number 490371 291 Power cord for use in Japan 490371 AA1 Power cord for use in the People s Republic of China 490371 AB1 Power cord for use in Taiwan 490371 AD1 Power cord for use in South Korea 490371 AR1 Power cord for use in South Africa 490371 BB1 Power cord for use in Israel 490371 D01 Power cord for use in Argentina 490371 D61 Power cord for use in India 491571
118. os Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil the British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cameroon Cape Verde the Central African Republic Chad Chile the People s Republic of China Colombia Comoros the Congo Costa Rica Croatia Cyprus the Czech Republic Denmark Djibouti Dominica the Dominican Republic East Timor Ecuador Egypt El Salvador Equitorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guatemala Guinea Guinea Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Ireland Israel Italy the Ivory Coast Jamaica Jordan Kazakhstan Kenya Kiribati Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia the Maldives Mali Malta the Marshall Islands Martinique Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal the Nether Antilles the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay Peru the Philippines Poland Portugal the Republic of Moldova Romania Russia Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia the Seychelles Sierra Leone Singapore Slovakia Slovenia the Solomon I
119. oupe Guatemala Guinea Guinea Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Ireland Israel Italy the Ivory Coast Jamaica Jordan Kazakhstan Kenya Kiribati Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia the Maldives Mali Malta the Marshall Islands Martinique Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal the Nether Antilles the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay Peru the Philippines Poland Portugal the Republic of Moldova Romania Russia Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia the Seychelles Sierra Leone Sequential part number listing 35 Spare part Description number Singapore Slovakia Slovenia the Solomon Islands Somalia South Africa South Korea Spain Sri Lanka St Kitts and Nevis St Lucia St Vincent and the Grenadines Suriname Swaziland Sweden Switzerland Taiwan Tajikistan Tanzania Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda Ukraine the United Arab Emirates the United Kingdom Uruguay Uzbekistan Vanuatu Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe 454619 001 CATSE cable 459263 001 Broadcom BCM4312 802 11b g WLAN module for use only with c
120. overy Recovery Manager software feature With Recovery Manager you can recover your full factory image if you experience system failure or instability Recovery Manager works from a dedicated recovery partition select models only on the hard drive or from recovery discs you create Ef NOTE f your computer includes a solid state drive SSD you may not have a recovery partition Recovery discs have been included for computers that do not have a partition Use these discs to recover your operating system and software To check for the presence of a recovery partition select Start Computer If the partition is present an HP Recovery drive is listed in the Hard Disk Drives section of the window 142 Chapter 8 Backup and Recovery Creating recovery discs Ef NOTE HP recommends that you create recovery discs to be sure that you can restore your system to its original factory state if you experience serious system failure or instability Create these discs after setting up the computer for the first time NOTE Handle these discs carefully and keep them in a safe place The software allows the creation of only one set of recovery discs Note the following guidelines before creating recovery discs e You will need high quality CD R DVD R double layer DVD R DVD R double layer DVD R or BD R writable Blu ray discs All these discs are purchased separately NOTE Read write discs such as CD RW DVD RW double layer DVD RW an
121. own through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 52 5 Remove the switch cover and keyboard see Switch cover and keyboard on page 69 Remove the speaker assembly 1 Disconnect the speaker assembly cable 1 from the system board 2 Remove the speaker assembly cable from the clips 2 in the top cover 3 Remove the speaker assembly 3 Reverse this procedure to install the speaker assembly 74 Chapter 4 Removal and replacement procedures Bluetooth module amp NOTE The Bluetooth module spare part kits do not include a Bluetooth module cable The Bluetooth module cable is available using spare part number 489822 001 Description Spare part number For use only with computer models equipped with AMD processors 412766 002 For use only with computer models equipped with Intel processors 483113 001 Before removing the Bluetooth module follow these steps 1 9 oN 5 5 6 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging t
122. pair procedures are detailed to allow repair at only the subassembly or module level Because of the complexity of the individual boards and subassemblies do not attempt to make repairs at the component level or modify any printed wiring board Improper repairs can create a safety hazard Any indication of component replacement or printed wiring board modification may void any warranty or exchange allowances Starting the Setup Utility The Setup Utility is a ROM based information and customization utility that can be used even when your Windows operating system is not working amp NOTE The fingerprint reader select models only cannot be used to access the Setup Utility The utility reports information about the computer and provides settings for startup security and other preferences To start the Setup Utility Open the Setup Utility by turning on or restarting the computer While the Press the ESC key for Startup Menu message is displayed in the lower left corner of the screen press f10 1 Open the Setup Utility by turning on or restarting the computer While the Press the ESC key for Startup Menu message is displayed in the lower left corner of the screen press esc 2 When the Startup Menu is displayed press f10 104 Chapter 5 Setup Utility Using the Setup Utility Changing the language of the Setup Utility The following procedure explains how to change the language of the Setup Utility If the Setup U
123. ports optional ExpressCard 54 cards Left side components 15 Bottom components Item Component Function 1 Vents 8 Enable airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 2 Battery bay Holds the battery 3 Battery release latch Releases the battery from the battery bay 4 Memory module compartment Contains the memory module slots 5 Mini Card module compartment Holds the TV tuner card and for select models only the Intel Turbo Memory card 6 Hard drive bay and WLAN module Holds the hard drive and the WLAN module CAUTION To prevent an unresponsive system replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region If you replace the module and then receive a warning message remove the module to restore computer functionality and then contact technical support through Help and Support Y M a NA 16 Chapter 2 External component identification 3 Illustrated parts catalog Service tag The
124. r Combo Drive with LightScribe with silver bezel 483864 001 DVD RW and CD RW SuperMulti Double Layer Combo Drive with silver bezel 483863 001 Before removing the optical drive follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 52 Remove the optical drive 1 Position the computer with front toward you 2 Remove the Phillips PM2 5x7 0 screw 1 that secures the optical drive to the computer 3 Insert a thin tool such as a paper clip 2 into the disc tray release access hole The optical drive disc tray is partially ejected from the optical drive Component replacement procedures 55 4 Use the disc tray frame to slide the optical drive 3 out of the computer T l l l l l 9 5 Remove the optical drive 6 If it is necessary to replace the optical drive bracket position the optical drive with the optical drive bracket toward you 7 Remove the two Phillips PM2 0x4 0 screws 1 that secure the optical drive bracket to the optical drive 8 Remove the optical drive bracket 2 Reverse this procedure to re
125. r models equipped with BrightView display assemblies Component replacement procedures 77 5 If it is necessary to replace the display enclosure or any of the display assembly internal components remove the following screw covers and screws 1 Two rubber screw covers on the display bezel bottom edge The display rubber screw covers are included in the Display Rubber Kit spare part number 486537 001 2 Two Phillips PM2 5x7 0 screws q EE Turn the display assembly upside down with the bottom toward you Release the display enclosure 1 by sliding the enclosure toward the top of the display assembly Lift the display enclosure 2 as far as the display logo cable allows B m d m Disconnect the display logo cable 3 from the display panel cable 10 Remove the display enclosure The display enclosure is available using spare part number 485345 001 and includes the display logo LED board and the wireless antenna transceivers and cables 11 Ifit is necessary to replace the webcam microphone module remove the Phillips PM2 0x4 0 screw 1 that secures the module to the display bezel 78 Chapter 4 Removal and replacement procedures 12 Release the webcam microphone module 2 as far as the webcam microphone module cable allows 13 Disconnect the webcam microphone module cable 3 from the webcam microphone module 14 Remove the webcam microphone module The webcam microphone module
126. raphics graphics subsystems with subsystems with subsystems with discrete memory discrete memory UMA memory Product Name HP Pavilion dv5 Entertainment PC Y Y Vy Processors AMD processors AMD Turion Ultra Dual Core 35W V V ZM 86 2 40 GHz with 2 MB L2 cache AMD Turion Ultra Dual Core 35W ZM 82 vV Y 2 20 GHz with 2 MB L2 cache AMD Turion Ultra Dual Core 35W ZM 80 vV Y 2 10 GHz with 2 MB L2 cache AMD Turion Dual Core 35W RM 70 Y Y 2 00 GHz with 1 MB L2 cache AMD Athlon X2 Dual Core 35W QL 60 V Y 1 90 GHz with 1 MB L2 cache Intel amp processors Intel Core 2 Duo T9600 2 80 GHz with Y 6 MB L2 cache and 1066 MHz front side bus FSB Intel Core2 Duo T9400 2 53 GHz with 6 V MB L2 cache and 1066 MHz FSB Intel Core Duo T8600 2 40 GHz with 3 V MB L2 cache and 1066 MHz FSB Intel Core Duo T8400 2 26 GHz with 3 V MB L2 cache and 1066 MHz FSB Chipset Northbridge AMD M770 chipset ATI V Radeon HD 3450 graphics Northbridge AMD M780G chipset ATI V Radeon HD 3200 graphics Southbridge AMD SB700 Y y Northbridge Intel PM45 Y Southbridge Intel ICH9M Y Category Description Computer Computer Computer models models equipped models equipped equipped with with AMD with AMD Intel processors processors and processors and and graphics graphics graphics subsystems with subsystems with subsystems with discrete memory discrete memory UMA memory Graphics ATi Mobility R
127. re Kit not illustrated includes left and right bracket rails 483862 001 connector cable Mylar cover with tab and 4 rubber isolators 2 Optical drives include bezel and bracket Blu ray Disc ROM Drive with SuperMulti DVD R RW Double Layer LightScribe and 486525 002 bronze bezel m P l 32 Chapter3 Illustrated parts catalog Item Description Spare part number Blu ray Disc ROM Drive with SuperMulti DVD R RW Double Layer LightScribe and 486525 001 silver bezel DVD RW and CD RW SuperMulti Double Layer Combo Drive with LightScribe and 483864 003 bronze bezel for use only with computer models equipped with AMD processors DVD RW and CD RW SuperMulti Double Layer Combo Drive with LightScribe and 483864 002 bronze bezel for use only with computer models equipped with Intel processors DVD RW and CD RW SuperMulti Double Layer Combo Drive with LightScribe and 483864 001 silver bezel DVD RW and CD RW SuperMulti Double Layer Combo Drive with bronze bezel 483863 002 DVD RW and CD RW SuperMulti Double Layer Combo Drive with silver bezel 483863 001 Mass storage devices 33 Miscellaneous parts Description Spare part number AC adapters 90 W AC adapter 391173 001 and 463955 001 65 W AC adapter 463958 001 Carrying cases HP carrying case 418162 001 HP slim bag 418163 001 CAT5E cable 454619 001 Wired headset with
128. ring operation The computer and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment IEC 60950 iv Safety warning notice Table of contents 1 Product description 2 External component identification TOD COMPONMEMINS EET I ILE 7 Display and top components ssssssssssssssssssssssseeeeereerr e ner enne nennen 7 Buttons fingerprint reader and speakers ssssssssssssssssseeeeenene 9 MICE ET 11 elei 12 Front compohents 3 deste ee aa dus vase epe td de bra ea dex Optat uS a aaa 13 Rear COMPONENHS S 14 Rightside components eei oto E roa uer Erba a deu euo irte ea asd dee uM ee Ra dp ean Rus 14 Left side components e eite e MER Ie eC a De UR NE ELIDRXN CRIMEN EDI RN RIA du ed CEN RR Rad dR E 15 Bottom components 16 3 Illustrated parts catalog fisici Aedesincasdeitacceee 17 Computer major components sssaaa ariaa sh aa nennen nennen nennen rernm enne n nns 18 Display assembly components enssins 1 2 eines ee exse i TANA AERA ANAE ARAA AA eoe ER EOD d Reed des 27 AntiGlare display assembly spare parts ssssssssssssssseeeeen nennen 27 BrightView display assembly spare parts ssssssssse eene 28 P
129. s and Nevis St Lucia St Vincent and the Grenadines Suriname Swaziland Sweden Switzerland Taiwan Tajikistan Tanzania Togo Tonga Trinidad and Tobago Tunisia Turkey D c NUI SEMMCENMR I 66 Chapter 4 Removal and replacement procedures Description Spare part number Turkmenistan Tuvalu Uganda Ukraine the United Arab Emirates the United Kingdom Uruguay Uzbekistan Vanuatu Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe Broadcom BCM4312 802 11b g WLAN module for use only with computer models equipped with Intel processors in Antigua and Barbuda Barbados Belize Canada the Cayman Islands Guam Puerto Rico Trinidad and Tobago the U S Virgin Islands and the United States Broadcom BCM4312 802 11b g WLAN module for use only with computer models equipped with Intel processors in Afghanistan Albania Algeria Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan the Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil the British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cameroon Cape Verde the Central African Republic Chad Chile the People s Republic of China Colombia Comoros the Congo Costa Rica Croatia Cyprus the Czech Republic Denmark Djibouti Dominica the Dominican Republic East Timor Ecuador Egypt El Salvador Equitorial Guinea Eritrea Estoni
130. s equipped equipped with with AMD with AMD Intel processors processors and processors and and graphics graphics graphics subsystems with subsystems with subsystems with discrete memory discrete memory UMA memory Keyboard 17 inch full size keyboard with Y Y Y pointing devices numeric keypad Touchpad supports 2 way scrolling V V V Taps enabled as default Y Y Y Power 8 cell 2 55 Ah Li ion battery Y Y requirements 6 cell 2 20 Ah Li ion battery V 90 W AC adapter with localized cable v Y plug support 2 wire plug with ground pin supports 2 pin DC connector 65 W AC adapter with localized cable V plug support 2 wire plug with ground pin supports 2 pin DC connector Security Security cable slot V Y Y Fingerprint reader select models only V Y Y Operating Preinstalled system FreeDOS Y N Linux Red Flag Y V Windows Vista Business 32 bit V V Windows Vista Home Basic 32 bit vvv Windows Vista Premium 32 bit Windows Vista Ultimate 64 bit Serviceability AC adapter Battery system Hard drives 2 Memory module Optical drive TV tuner module xo Pe ee a o ox o o om a aR a AL RD STAR A xps SR os DI ESSA AS WLAN module 6 Chapter 1 Product description 2 External component identification Top components Display and top components Item Component Description 1 Internal display switc
131. service tag affixed to the bottom of the computer provides information that may be needed when troubleshooting system problems The service tag provides the following information 1 Product name This is the product name affixed to the front of the computer 2 Serial number s n This is an alphanumeric identifier that is unique to each product 3 Part number Product number p n This number provides specific information about the product s hardware components The part number helps a service technician to determine what components and parts are needed 4 Model description This is the number needed to locate documents drivers and support for the computer 5 Warranty period Describes the duration of the warranty period for the computer Q product KX KHAN KOOL Lun xxxoeeeexxx Mmm 6 xxxoxaoneoo qr FIERET TEE LUI 6o p XXXXXXXX Service tag 17 Computer major components Item Description Spare part number 1 15 4 inch display assemblies include wireless antenna transceivers and cables WSXGA AntiGlare display assembly with webcam and 2 microphones 484372 001 WSXGA BrightView display assembly with webcam and 2 microphones 484368 001 WXGA AntiGlare display assembly with webcam and 2 microphones 484371 001 18 Chapter 3 Illustrated parts catalog Item Description Spare part number WXGA Brightview display assembly
132. slands Somalia South Africa South Korea Spain Sri Lanka St Kitts and Nevis St Lucia St Vincent and the Grenadines Suriname Swaziland Sweden Switzerland Taiwan Tajikistan Tanzania Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda Ukraine the United Arab Emirates the United Kingdom Uruguay Uzbekistan Vanuatu Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe 488316 001 Switch cover includes LED board and cable 488317 001 Display inverter 488590 001 Keyboard for use in the United States 488590 031 Keyboard for use in the United Kingdom 488590 041 Keyboard for use in Germany 488590 051 Keyboard for use in France 488590 061 Keyboard for use in Italy 488590 071 Keyboard for use in Spain 488590 111 Keyboard for use in Switzerland 488590 121 Keyboard for use in French Canada 488590 131 Keyboard for use in Portugal 488590 141 Keyboard for use in Turkey 488590 151 Keyboard for use in Greece 488590 161 Keyboard for use in Latin America 488590 171 Keyboard for use in Saudi Arabia Sequential part number listing 41 Spare part Description number 488590 201 Keyboard for use in Brazil 488590 211 Keyboard for use in Hungary 488590 221 Keyboard for use in the Czech Republic 488590 251 Keyboard for use in Russia 488590 281 Keyboard for use in Thailand 488590 291 Keyboard for use in Japan 488590 A41 Keyboard for
133. sors and and graphics graphics graphics subsystems with subsystems with subsystems with discrete memory discrete memory UMA memory Fixed 1 screw for removal V V V Support for the following optical drives V Y Y e DVD RW and CD RW SuperMulti Double Layer Combo Drive with LightScribe e DVD RW and CD RW SuperMulti Double Layer Combo Drive e Blu ray Disc ROM Drive with SuperMulti DVD R RW Double Layer Webcam Low light VGA camera Y Y Y Fixed no tilt Y NI NI Activity LED Y Y Y 640 x 480 by 24 frames per second Y Y Y Microphone 2 omnidirectional microphones dual Y Y Y array with appropriate software supports beam forming echo cancellation and noise suppression Audio HD Audio IDT Y Y Y Integrated subwoofer Y V V Supports Microsoft Premium N N Y Requirements Pavilion branded Altec Lansing Y Y Y speakers Modem 56K V 92 data fax modem Y Y V Supports all world wide certification N Y Y requirements Ethernet Integrated Realtek 10 100 1000 network vV Y interface card NIC Integrated Realtek 10 100 NIC Y Wireless Integrated wireless local area network WLAN options by way of wireless module Atheros AR9280 802 11a b g n Y Y Broadcom 4321 802 11a b g n Y vV Atheros AR2425 802 11b g Y Y Intel Wi Fi Link 5100 802 11a b g n V WLAN module 4 Chapter 1 Product description Category Description Computer Computer Computer models models equipped models equipped equipped with
134. tandard Sheet C13 connector for mating with the appliance inlet on the back of the computer 152 Chapter 10 Power cord set requirements Requirements for specific countries or regions Country or region Accredited agency Applicable note number Australia EANSW 1 Austria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 Italy IMQ 1 Japan METI 3 The Netherlands KEMA 1 Norway NEMKO 1 The People s Republic of China CCC 5 South Korea EK 4 Sweden SEMKO 1 Switzerland SEV 1 Taiwan BSMI 4 The United Kingdom BSI 1 The United States UL 2 1 The flexible cord must be Type HOSVV F 3 conductor 1 0 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used 2 The flexible cord must be Type SPT 3 or equivalent No 18 AWG 3 conductor The wall plug must be a two pole grounding type with a NEMA 5 15P 15 A 125 V or NEMA 6 15P 15 A 250 V configuration 3 The appliance coupler flexible cord and wall plug must bear a T mark and registration number in accordance with the Japanese Dentori Law The flexible cord must be Type VCT or VCTF 3 conductor 1 00 mm conductor size The wall plug must be a two pole grounding type with a Japanese Industrial Standard C8303 7 A 125 V configuration 4 The flexible cord must be
135. tania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal the Nether Antilles the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay Peru the Philippines Poland Portugal the Republic of Moldova Romania Russia Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia the Seychelles Sierra Leone Singapore Slovakia Slovenia the Solomon Islands Somalia South Africa South Korea Spain Sri Lanka St Kitts and Nevis St Lucia St Vincent and the Grenadines Suriname Swaziland Sweden Switzerland Taiwan Tajikistan Tanzania Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda Ukraine the United Arab Emirates the United Kingdom Uruguay Uzbekistan Vanuatu Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe 459339 001 Atheros AR2425 802 11b g for use only with computer models equipped with AMD processors in Antigua and Barbuda Barbados Belize Canada the Cayman Islands Guam Puerto Rico Trinidad and Tobago the U S Virgin Islands and the United States 459339 002 Atheros AR2425 802 11b g for use only with computer models equipped with AMD processors in Afghanistan Albania Algeria Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan the Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Beni
136. ted includes 4 base enclosure rubber feet 486794 001 Computer major components 21 Item Description Spare part number 18 Batteries 12 cell 95 Wh 2 55 Ah Li ion battery for use with all computer models 484172 001 6 cell 55 Wh 2 55 Ah Li ion battery for use with all computer models 48417 1 001 6 cell 47 Wh 2 55 Ah Li ion battery for use only with computer models equipped with 484170 002 AMD processors 6 cell 47 Wh 2 55 Ah Li ion battery for use only with computer models equipped with 484170 001 Intel processors 19 Optical drives include bezel and bracket Blu ray Disc ROM Drive with SuperMulti DVD R RW Double Layer LightScribe and 486525 002 bronze bezel Blu ray Disc ROM Drive with SuperMulti DVD R RW Double Layer LightScribe and 486525 001 silver bezel DVD RW and CD RW SuperMulti Double Layer Combo Drive with LightScribe and 483864 003 bronze bezel for use only with computer models equipped with AMD processors DVD RW and CD RW SuperMulti Double Layer Combo Drive with LightScribe and 483864 002 bronze bezel for use only with computer models equipped with Intel processors DVD RW and CD RW SuperMulti Double Layer Combo Drive with LightScribe and 483864 001 silver bezel DVD RW and CD RW SuperMulti Double Layer Combo Drive with bronze bezel 483863 002 DVD RW and CD RW SuperMulti Double Layer Combo Drive with silver bezel 483863 001 20 RTC battery 491571 001 21 TV tu
137. tenna 14 K keyboard components 11 Index 161 product description 6 removal 69 spare part numbers 19 41 69 keypad keys 11 keys embedded numeric keypad 11 esc 11 fn 11 function 11 Windows applications 1 Windows logo 11 L LAN Power Saving 107 language support 107 left side components 15 lights battery 13 Digital Media Slot 15 drive 13 optical drive 14 power 13 M mass storage devices spare part numbers 32 media button 9 memory map specifications 123 124 125 memory module product description 2 removal 60 spare part numbers 22 39 60 memory module compartment 16 memory module compartment cover illustrated 30 removal 60 memory test 108 microphone locations 8 product description 4 microphone jack location 13 pin assignments 147 Mini Card module compartment 16 162 Index Mini Card module compartment cover ilustrated 30 removal 57 model name 1 modem jack location 14 pin assignments 150 modem module removal 87 spare part numbers 20 37 87 modem module cable illustrated 31 removal 95 modem product description 4 monitor port location 15 pin assignments 148 mouse spare partnumbers 34 35 N network jack location 15 pin assignments 150 next fast forward button 10 O operating system product description 6 optical drive location 14 precautions 45 product description 3 removal 55 spare part numbers 22 32 55 specifications 113 114 optical drive light 14 P packing
138. th BrightView display assemblies 80 Chapter 4 Removal and replacement procedures 22 Ifit is necessary to replace the display bezel or any of the display assembly internal components remove the following screw covers and screws 1 Two rubber screw covers on the display bezel bottom edge The display rubber screw covers are included in the Display Rubber Kit spare part number 480442 001 2 Two Phillips PM2 5x7 0 screws B eR ml 23 Flex the inside edges of the top edge 1 the left and right sides 2 and the bottom edge of the display bezel 3 until the bezel disengages from the display enclosure 24 Remove the display bezel 4 The display bezel is available using the spare part number 486532 001 25 If it is necessary to replace the display inverter release the display inverter 1 as far from the display enclosure as far as the display panel cable and backlight cable allow Component replacement procedures 81 26 Disconnect the display panel cable 2 and the backlight cable 3 from the display inverter 27 Remove the display inverter The display inverter is available using spare part number 488317 001 28 Ifit is necessary to replace the display panel remove the six Phillips PM2 5x4 0 screws 1 that secure the display panel to the display enclosure 29 Remove the display panel 2 Display panels are available using spare part numbers 484363 001 WSXGA BrightView display panel and 48
139. that secures the USB board to the base enclosure 90 Chapter 4 Removal and replacement procedures 3 Remove the USB board 3 from the base enclosure Reverse this procedure to install the USB board Component replacement procedures 91 System board amp NOTE All system board spare kits include replacement thermal material Description Spare part number For use only with computer models equipped with AMD processors With RX781 Northbridge and ATI M82 S discrete graphics subsystem memory 482324 001 With RS780 Northbridge and ATI M UMA graphics subsystem memory 482325 001 For use only with computer models equipped with Intel processors With PM45 Northbridge and nVidia NB9P GS discrete graphics subsystem memory 482870 001 With PM45 Northbridge and nVidia NB9M GE discrete graphics subsystem memory 482867 001 With GM45 Northbridge and UMA graphics subsystem memory 482869 001 With ICH9M Northbridge and UMA graphics subsystem memory 482868 001 Before removing the system board follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on
140. the computer To learn more about your power settings select Start gt Control Panel gt System and Maintenance gt Power Options 3 Media button e Launches the QuickPlay program for models with QuickPlay preinstalled NOTE If the computer has been set up to require a logon password you may be asked to log on to Windows QuickPlay launches after you log on Refer to the QuickPlay software Help for more information 4 Volume mute button Mutes and restores speaker sound EG X H ii e n M ag runt Top components 9 Item Component Description 5 Volume scroll zone Adjusts speaker volume Slide your finger to the left to decrease volume and to the right to increase volume You can also tap the minus sign on the scroll zone to decrease volume or tap the plus sign on the scroll zone to increase volume 6 Previous rewind button e Plays the previous track or chapter when the button is pressed once e Rewinds media when the button is pressed simultaneously with the fn key 7 Play pause button Plays or pauses the disc 8 Next fast forward button e Plays the next track or chapter when the button is pressed once e Fast forwards media when pressed simultaneously with the fn key 9 Stop button Stops playback 10 Wireless button Turns the wire
141. the drive and be sure that the optical drive tray is closed Handle drives on surfaces covered with at least one inch of shock proof foam Avoid dropping drives from any height onto any surface After removing a hard drive an optical drive or a diskette drive place it in a static proof bag Avoid exposing a hard drive to products that have magnetic fields such as monitors or speakers Avoid exposing a drive to temperature extremes or liquids If a drive must be mailed place the drive in a bubble pack mailer or other suitable form of protective packaging and label the package FRAGILE Preliminary replacement requirements 45 Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge ESD Circuitry design and structure determine the degree of sensitivity Networks built into many integrated circuits provide some protection but in many cases ESD contains enough power to alter device parameters or melt silicon junctions A discharge of static electricity from a finger or other conductor can destroy static sensitive devices or microcircuitry Even if the spark is neither felt nor heard damage may have occurred An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a normal cycle Or the device may function normally for a while then degrade in the internal layers reducing its life expectancy A CAUTION To prevent damage to the c
142. tility is not already running begin at step 1 If the Setup Utility is already running begin at step 2 1 mode wo dM Open the Setup Utility by turning on or restarting the computer While the Press the ESC key for Startup Menu message is displayed in the lower left corner of the screen press f10 Open the Setup Utility by turning on or restarting the computer While the Press the ESC key for Startup Menu message is displayed in the lower left corner of the screen press esc When the Startup Menu is displayed press f10 Use the arrow keys to select System Configuration Language and then press enter Use the arrow keys to select a language and then press enter When a confirmation prompt with your language selected is displayed press enter To save your change and exit the Setup Utility use the arrow keys to select Exit Exit Saving Changes and then press enter Your change goes into effect immediately Display system information The following procedure explains how to display system information in the Setup Utility If the Setup Utility is not open begin at step 1 If the Setup Utility is open begin at step 2 1 Open the Setup Utility by turning on or restarting the computer While the Press the ESC key for Startup Menu message is displayed in the lower left corner of the screen press f10 Open the Setup Utility by turning on or restarting the computer While the Press the ESC key for Startup Menu
143. to 500 Hz 0 5 oct min sweep rate NOTE Applicable product safety standards specify thermal limits for plastic surfaces The computer operates well within this range of temperatures 15 4 inch SXGA display specifications Metric U S Dimensions Height 20 7 cm 8 15 in Width 33 1 cm 13 03 in Diagonal 39 1 cm 15 39 in Number of colors Up to 16 8 million Contrast ratio 200 1 typical Brightness 180 nits typical Pixel resolution Pitch 0 197 x 0 197 mm Format 1680 x 1050 Configuration RGB vertical stripe Backlight Edge lit Character display 80 x 25 Total power consumption 4W Viewing angle 110 Chapter6 Specifications 65 horizontal 50 vertical typical 15 4 inch WXGA display specifications Metric U S Dimensions Height 20 7 cm 8 15 in Width 33 1 cm 13 03 in Diagonal 39 1 cm 15 39 in Number of colors Up to 16 8 million Contrast ratio 200 1 Brightness 150 nits typical Pitch resolution Pitch 0 259 x 0 259 mm Format 1280 x 800 Configuration RGB vertical stripe Backlight Edge lit Character display 80 x 25 Total power consumption 4W Viewing angle 65 horizontal 50 vertical typical 15 4 inch WXGA display specifications 111 Hard drive specifications 320 GB 250 GB 160 GB 120 GB Dimensions Height 9 5 mm 9 5 mm 9 5 mm 9 5 mm Width 70 mm 70 mm 70 mm 70 mm Weight 101g 101g 101g 101
144. troller 4000 407F discrete only nVidia GeForce8400M GS 4000 4FFF PCI standard PCI to PCI bridge 5000 5FFF discrete only PCI standard PCI to PCI bridge 120 Chapter6 Specifications System I O address specifications Intel I O address hex System function shipping configuration 000 OOF DMA controller no 1 010 01F Unused 020 021 Interrupt controller no 1 022 024 Opti chipset configuration registers 025 03F Unused 02E 02F 87334 Super I O configuration for CPU 040 05F Counter timer registers 044 05F Unused 060 Keyboard controller 061 Port B 062 063 Unused 064 Keyboard controller 065 06F Unused 070 071 NMI enable RTC 072 07F Unused 080 08F DMA page registers 090 091 Unused 092 Port A 093 09F Unused OAO 0A1 Interrupt controller no 2 I O Address hex System Function shipping configuration 0A2 OBF Unused oco ODF DMA controller no 2 OEO OEF Unused OFO OF1 Coprocessor busy clear reset OF2 OFF Unused 100 16F Unused 170 177 Secondary fixed disk controller 178 1EF Unused 1FO 1F7 Primary fixed disk controller 1F8 200 Unused 201 JoyStick decoded in ESS1688 202 21F Unused System I O address specifications Intel 121 I O address hex System function shipping configuration 220 22F Entertainment
145. tural PS 2 Keyboard 0066 0066 Microsoft ACPI Compliant Embedded Controller 0070 0071 System CMOS real time clock 0081 0083 DMA controller 0087 0087 DMA controller 0089 008B DMA controller 008F 008F UMA only DMA controller 00A0 00A1 Programmable interrupt controller 00CO0 00D1 DMA controller 00D4 OODF DMA controller OOFO OOF 1 Numeric data processor 0170 0177 ATA Channel 1 01F0 01F7 ATA Channel 0 0376 0376 ATA Channel 1 03B0 03BB nVidia GeForce8400M GS discrete nVidia MCP67M UMA 03B0 03BB discrete only PCI standard PCI to PCI bridge 03C0 O3DF 03CO0 O3DF discrete only nVidia GeForce8400M GS discrete nVidia MCP67M UMA PCI standard PCI to PCI bridge O3F6 O3F6 ATA Channel 0 3000 303F nVidia nForce PCI System Management 3040 307F nVidia nForce PCI System Management 3080 30BF nVidia nForce PCI System Management 30C0 30CF Standard Dual Channel PCI IDE Controller 30D0 30DF Standard Dual Channel PCI IDE Controller System I O address specifications AMD 119 I O address hex System function shipping configuration 30E0 30E3 UMA only Standard Dual Channel PCI IDE Controller 30E8 30EB Standard Dual Channel PCI IDE Controller 30EC 30EF Standard Dual Channel PCI IDE Controller 30F0 30F7 Standard Dual Channel PCI IDE Controller 30F8 30FF discrete only Standard Dual Channel PCI IDE Con
146. ugh 4 apply only to computer models equipped with graphics subsystems with discrete memory 2 Disconnect the fan cable 1 from the system board 3 Loosen the three Phillips PM2 0x10 0 captive screws 2 that secure the fan heat sink assembly to the system board 4 Remove the fan heat sink assembly 3 NOTE Due to the adhesive quality of the thermal material located between the fan heat sink assembly and system board components it may be necessary to move the fan heat sink assembly from side to side to detach the assembly amp NOTE Steps 5 through 7 apply only to computer models equipped with graphics subsystems with UMA memory 5 Disconnect the fan cable 1 from the system board 6 Loosen the three Phillips PM2 0x10 0 captive screws 2 that secure the fan heat sink assembly to the system board Component replacement procedures 99 7 Remove the fan heat sink assembly 3 NOTE Due to the adhesive quality of the thermal material located between the heat sink and system board components it may be necessary to move the heat sink from side to side to detach the assembly NOTE The thermal material must be thoroughly cleaned from the surfaces of the fan heat sink assembly and the system board each time the fan heat sink assembly is removed Thermal paste is used on the processor 1 and the heat sink section 2 that services it Thermal pads are used on the Northbridge chip 3 the gr
147. uipped with AMD processors and graphics 493001 001 subsystems with discrete memory For use only with computer models equipped with AMD processors and graphics 491572 001 subsystems with UMA memory For use only with computer models equipped with Intel processors and graphics 486799 001 subsystems with discrete memory For use only with computer models equipped with Intel processors and graphics 492314 001 subsystems with UMA memory 17 Base enclosures include rubber feet For use only with computer models equipped with a 1394 port modem module and 486783 001 TV tuner module For use only with computer models equipped with a 1394 port and modem module but 486784 001 not a TV tuner module For use only with computer models equipped with a 1394 port and TV tuner module 486785 001 but not a modem module For use only with computer models equipped with a 1394 port but not a modem module 486786 001 or a TV tuner module For use only with computer models equipped with a modem module and a TV tuner 486787 001 module but not a 1394 port For use only with computer models equipped with a TV tuner module but not a 1394 486788 001 port or modem module For use only with computer models equipped with a modem module but not a 1394 486789 001 port or TV tuner module For use only with computer models not equipped with a 1394 port modem module or 486790 001 TV tuner module Rubber Feet Kit not illustra
148. val 55 spare partnumbers 22 33 38 55 specifications 114 E electrostatic discharge 46 eSATA USB port 15 esc key 11 Ethernet product description 4 exiting the Setup Utility 106 expansion port3 15 ExpressCard slot 15 ExpressCard slot bezel illustrated 30 external media cards product description 5 external monitor port location 15 pin assignments 148 F f11 146 fan always on 107 fan heat sink assembly removal 98 spare part numbers 21 41 43 98 feet locations 51 spare part number 51 fingerprint reader 10 104 fingerprint reader components 9 fnkey 11 front components 13 full system recovery 142 function keys 11 G graphics product description 2 grounding equipment and methods 48 H hard drive precautions 45 product description 3 removal 62 spare part numbers 25 32 37 42 62 specifications 112 hard drive bay 16 hard drive bay cover illustrated 30 removal 63 Hard Drive Hardware Kit spare part number 26 32 38 62 hard drive self test 108 HDMI port location 15 pin assignments 149 headphone jack location 13 pin assignments 148 headset spare part number 34 35 hinge illustrated 27 28 39 removal 80 82 spare part numbers 27 28 39 40 80 83 l I O address specifications 119 121 infrared lens 13 interrupt specifications 116 117 118 J jacks audio in 13 audio out 13 headphone 13 microphone 13 modem 14 network 15 RJ 11 14 RJ 45 15 TV tuner an
149. ve parts and assemblies with conductive or approved containers or packaging Keep ESD sensitive parts in their containers until the parts arrive at static free workstations Place items on a grounded surface before removing items from their containers Always be properly grounded when touching a component or assembly Store reusable ESD sensitive parts from assemblies in protective packaging or nonconductive foam Use transporters and conveyors made of antistatic belts and roller bushings Be sure that mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging When grounding is not possible use an ionizer to dissipate electric charges Workstation guidelines Follow these grounding workstation guidelines Cover the workstation with approved static shielding material Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment Use conductive field service tools such as cutters screwdrivers and vacuums When fixtures must directly contact dissipative surfaces use fixtures made only of static safe materials Keep the work area free of nonconductive materials such as ordinary plastic assembly aids and Styrofoam Handle ESD sensitive components parts and assemblies by the case or PCM laminate Handle these items only at static free workstations Avoid contact with pins leads or circuitry Turn off power
150. volume control 371693 003 Optical mouse 436238 001 Wireless laser mouse includes infrared transceiver 430958 001 Power cords Argentina 490371 D01 Australia and New Zealand 490371 011 Belgium Europe Finland France Germany Greece the Netherlands Norway Portugal Spain 490371 021 and Sweden Brazil 49037 1 201 Canada French Canada Latin America Thailand and the United States 490371 001 Denmark 490371 081 India 490371 D61 Israel 490371 BB1 Italy 490371 061 Japan 490371 291 The People s Republic of China 490371 AA1 South Africa 490371 AR1 South Korea 490371 AD1 Switzerland 490371 111 Taiwan 490371 AB1 The United Kingdom and Hong Kong 490371 031 Remote controls Full function remote control 465540 001 Full function remote control with teletext 464793 001 34 Chapter3 Illustrated parts catalog Description Spare part number Thin profile remote control fits into ExpressCard slot 465541 001 Screw Kit 486795 001 and 493002 001 e Phillips PM3 0x4 0 screw e Phillips PM2 5x7 0 screw e Phillips PM2 5x6 0 screw e Phillips PM2 5x6 0 captive screw e Phillips PM2 5x4 0 screw e Phillips PM2 0x10 0 captive screw e Phillips PM2 0x4 0 screw Sequential part number listing Spare part Description number 371693 003 Wired headset with volume control 391173 001 90 W AC adapter 412766 002 Bluetooth module for use only with computer models equipped with AM
151. witch cover Reverse this procedure to install the switch cover and keyboard 72 Chapter 4 Removal and replacement procedures Power button board Description Spare part number Power button board includes cable 486796 001 Before removing the power button board follow these steps 1 ON 4 5 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC Adapter from the computer Remove the battery see Battery on page 52 Remove the switch cover and keyboard see Switch cover and keyboard on page 69 Remove the power button board 1 2 3 Turn the switch cover upside down with the front toward you Remove the Phillips PM2 0x4 0 screw 1 that secures the power button board to the switch cover Remove the power button board 2 and cable M Reverse this procedure to install the power button board Component replacement procedures 73 Speaker assembly Description Spare part number Speaker assembly 486801 001 Before removing the speaker assembly follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it d
152. y first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 52 5 Disconnect the wireless antenna cables from the WLAN module see WLAN module on page 65 6 Remove the switch cover and keyboard see Switch cover and keyboard on page 69 7 Remove the speaker assembly see Speaker assembly on page 74 Remove the display assembly 1 Disconnect the display panel cable 1 and the webcam microphone cable 2 from the system board 76 Chapter 4 Removal and replacement procedures 2 Remove the WLAN antenna cables from the clips 3 built into the top cover f of 3 A CAUTION Support the display assembly when removing the following screws Failure to support the display assembly can result in damage to the display assembly and other computer components 3 Remove the four Phillips PM2 5x7 0 screws 1 that secure the display assembly to the computer 4 Remove the display assembly 2 2 La ee amp NOTE Steps 5 through 22 provide display assembly internal component removal information for computer models equipped with AntiGlare display assemblies See steps 23 through 32 for display assembly internal component removal information for computer models equipped with BrightView display assemblies NOTE See Webcam microphone module on page 53 for webcam microphone module replacement instructions for compute

HP Pavilion dv5 Entertainment PC

Contents

Download Pdf Manuals

Related Search

Related Contents