User Guide - data
Contents
1. 3 Speak toward phone when called party answers Entering Account Codes If your phone system requires that you enter an account code before dialing an outside number use the following procedure 1 Press a line button for the outgoing call 2 Press the INTERCOM button then 04 OR Press the pre programmed account button 3 Enter the account code 4 Listen for dial tone 5 Dial the outgoing number Line Group Access for Outside Calls If your phone system requires that you enter an access code before dialing an outside number use the following procedure 1 Press INTERCOM 2 Enter one of the following access codes Dial for group s 81 89 60 64 12 16 3 Listen for the outside dial tone 4 Dial the outside number Speed Dial Dial a pre programmed telephone number While phone is idle and the handset is on hook Press the programmed button OR enter the index number using the keypad 0 9 OR Press SHIFT then the programmed button to dial pre programmed number stored at a second level MAKING CALLS continued Auto Redial Places a call to the last number dialed from the telephone once a minute for two minutes While phone is idle and the handset is on hook 1 Press assigned auto redial button OR If you hear a busy or ring back tone after dialing a number Press the Auto Redial softkey When you hear the redialed number being answered 2 Lift the handset to release the auto redial feature e You2. CONFERENCING CALLS Conferencing Set up conference calls for up to seven parties to participate in a conference call With a party on the line 1 Press TRNS CONF 2 Dial the telephone number of the next conference member 3 Wait for an answer 4 Press TRNS CONF e Repeat the steps above for each additional conference member Dropping Outside Lines from a Conference 1 Press HOLD to place all members on hold e You must do this or the conference will be interrupted by a tone 2 Press the flashing line button that corresponds to the conference member you want to drop 3 Hang up 4 Press TAP to retrieve the remaining members and return them to the conference Remove Yourself from a Conference when another Member Is on an Outside Line 1 Press 2 Hang up Rejoin an Unsupervised Conference 3 Press TAP PAGING Page All Call Send a page over all digital telephones and the overhead public address system 1 Lift handset 2 Press INTERCOM then 70 3 Make the announcement 4 Wait for a response see below or hang up Page Zone Send a page to a specific group of digital telephones 1 Lift handset 2 Press INTERCOM 3 Enter the two digit Zone number 71 77 4 Make the announcement 5 Wait for a response see below or hang up Meet Me Answer Call the extension from which a page was sent without having to know the exact extension Press INTERCOM then 78 Page External Send a page over an external syst
3. E to respond to an SOHVA PLACING CALLS ON HOLD Hold regular and exclusive Regular hold places the current call on hold and allows anyone with an appearance for the held line to retrieve the call However Exclusive hold places the call on hold and allows only your extension to retrieve it Press HOLD to place the call in a regular hold state OR Press HOLD twice to place the call in the exclusive hold state Retrieve Press TAP OR the flashing line button of the held call PLACING CALLS ON HOLD continued Directed Station Hold Places a call in a hold state on any designated extension 1 Press TRNS COMF 2 Press 90 then the target extension number Retrieve from the Target Extension Press TAP OR the flashing line button of the held call Cancel 1 Press INTERCOM then 90 2 Dial the target extension number to remove the hold Call Park System Places a call in one of ninety parking slots on the system for retrieval from any phone in a designated zone e Only one call can be parked in a single zone at one time 1 Press TRNS CONMF 2 Press x then the park zone 910 999 3 Note the designated zone number displayed for retrieval System Retrieval 1 Press INTERCOM 2 Press then the park zone 910 999 used to place the call on hold TRANSFERRING CALLS Screened Transfer Place a call on hold while you dial the destination extension announce the call to the destination user then transf
4. OM 60 64 Line Pickup INTERCOM 02 MSG INTERCOM 65 68 Zone ALL INTERCOM 69 Meet Me Answer Page INTERCOM 78 Message Waiting INTERCOM 3 ext Cancel INTERCOM 3 ext Paging All Call INTERCOM 70 announce Zones 2 8 INTERCOM 71 77 announce Personal Ring Tones INTERCOM 41 46 Redial Last Number Service Observing INTERCOM 03 ext Speed Dial 100 599 OR 000 999 OR 0000 1999 Voice Announce Block INTERCOM 2 Cancel INTERCOM 2 Volume save INTERCOM 7 Vertical Communications Inc 106 Cattlemen Road Sarasota FL 34232 941 554 5000 P N GCA70 395 2 XY Edge QUICK REFERENCE GUIDE Vertical Edge 100 12 24 button models Impact SCS 12 24 button models and iPrimo for FXII and MP5000 Systems XU VERTICAL SPEAKERPHONE OPERATION You can use either the speaker or the handset to make a phone call You can switch from one mode to the other at any time while on a call However when privacy is required it is advisable to use the handset Switch from Handset to Speakerphone 1 Press SPEAKER 2 Hang up handset 3 Speak toward telephone Switching from Speaker to Handset Recommended when privacy is required Pick up handset and continue conversation MAKING CALLS Using the Handset 1 Lift the handset 2 Press a line button or INTERCOM button 3 Dial the number or extension or use speed dial Using the Speakerphone 1 Press a line button or INTERCOM button 2 Dial the number or use speed dial
5. can then switch to the speakerphone if needed Call Waiting Tone Send a tone to a busy destination extension to send them a Call Waiting tone Called party can place the current call on hold or disconnect from the call to answer your call waiting tone or choose to ignore your call waiting tone and continue current conversation Upon hearing a busy signal at a dialed extension 1 Press 6 to send a tone to the destination extension 2 Wait for a reply Cancel 1 Press INTERCOM then 6 2 Hang up OR press SPEAKER to end Redial Last Number Dialed Places a call to the last number dialed from the telephone While phone is idle and the handset is on hook Press OR If line is already selected Press SHIFT then Subdued Off Hook Voice Announcement SOHVA Make a subtle voice announcement to a busy extension After receiving a busy signal 1 Press SOHVA 2 Listen for tone bursts before making announcement System Speed Dial Dial frequently used telephone numbers using a predefined index number three or four digits e Contact your system administrator for a list of programmed system speed dial index codes While phone is idle and the handset is on hook 1 Press 2 Dial the three or four digit index number used to represent the telephone number OR If line is already selected 1 Press SHIFT then 2 Dial the three or four digit index number used to represent the telephone number Voice Ann
6. em Contact your system administrator for information about programmed page codes and buttons NOTE The external paging port must be enabled for the selected page zone Enter designated page access code OR press the programmed PAGE button PROGRAMMING Using the SHIFT Button This button is located to the right side of the phone keypad You can use it to enter a second level of programmable buttons Various combinations can be used for programming and dialing POSSIBLE COMBINATIONS LEVEL 1 Speed Dial DSS BLF LEVEL 2 Speed Dial SPEED DIAL Storing Speed Dials 1 Press INTERCOM then 1 2 Listen for fast tone 3 Press a programmable button OR Press keypad button 0 9 4 Press a line button OR Select a line group dial 01 16 or prime line or last line used dial 00 5 Dial the number to be stored You can store e up to 16 digits using digits O 9 and e a hookflash by pressing TAP e a pause by pressing HOLD 6 Press TRNS COMF to store the setting e Repeat steps 3 through 6 for each Speed Dial number 7 Press SPEAKER to exit Storing Feature Codes 1 Press INTERCOM then 1 2 Listen for fast tone 3 Press a programmable button 4 Enter codes for the feature see Feature Access Codes chart 5 Press TRNS COMF to store the setting e Repeat steps 3 through 5 for each feature code 6 Press SPEAKER to exit Storing DSS Extension Numbers 1 Press INTERCOM then 3 2 Listen for fas
7. er the call 1 Press TRNS CONF then enter destination extension number OR DSS 2 Announce the call when the destination extension answers 3 Hang up to complete the transfer Unscreened Transfer Place a call on hold while you dial the destination extension then transfer the call without you announcing the call to the destination 1 Press TRNS CONF then enter the destination extension number OR DSS Hang up before destination extension answers to complete the transfer DO NOT DISTURB DND Do Not Disturb DND On Off Block all incoming calls then send them to a another destination such as voice mail or an attendant see Forwarding Calls in this guide Press INTERCOM 01 to toggle DND on and off
8. ounce to Another Station Allows you to make a voice announcement to a specified extension 1 Press DSS or INTERCOM then the destination extension number 2 Make announcement ANSWERING CALLS Handset Mode Orange Flashing Light Lift handset to begin conversation Red Flashing Light 1 Lift handset 2 Press the button that corresponds to the flashing light to begin conversation Speakerphone Mode Press INTERCOM OR the button that corresponds to the flashing light Call Pickup Answer Calls at a specific extension or at any extension within your pickup group Extension Directed Answer inbound calls at a specific extension 1 Press INTERCOM then 4 2 Dial number of ringing extension Group Answer inbound calls on other extensions within your pickup group NOTE Stations must first be programmed for Call Pickup Contact your phone system administrator for information Press INTERCOM then 4 Call Waiting Put the current call on hold so you can answer another incoming call When you are on a call and hear an interrupt tone 1 Press HOLD to place the current call on hold e You can also complete the call and hang up The waiting call will ring at your phone 2 Answer using the handset or speakerphone Reply to Subdued Off Hook Voice Announcement SOHVA While on a call you may hear and reply to such an announcement An SOHVA is proceeded by several tone bursts prior to the actual announcement Press MUT
9. t tone 3 Press a programmable button 4 Dial extension to be stored e Repeat steps 3 and 4 for each DSS extension 5 Press SPEAKER to exit Storing Response Message Button 1 Press INTERCOM then 6 2 Listen for fast tone 3 Press a programmable button 4 Dial message location number 01 30 OR Dial 00 to create a universal message button for the LCD 5 Press e Repeat steps 3 through 5 for each Response Message button 6 Press SPEAKER to exit NOTE Be sure to write any programmed button features on the telephone designation strip FEATURE ACCESS CODES Account Code INTERCOM 04 code Attendant INTERCOM 0 zero Authorization Code INTERCOM 08 code Auto Redial INTERCOM 70 Callback Automatic INTERCOM x 6 Cancel INTERCOM 6 Background Music INTERCOM x 11 or 12 INTERCOM 1 Button Query INTERCOM 8 Call Forward All Calls INTERCOM x 52 ext Personal INTERCOM 51 ext INTERCOM 54 ext INTERCOM x 53 ext INTERCOM x 55 ext INTERCOM x 56 outside no INTERCOM 5 Call Park Orbit 10 99 INTERCOM 910 999 INTERCOM 910 999 Call Pick Up Directed INTERCOM 4 ext INTERCOM 4 Conference Private INTERCOM 5800 Public 1 5 INTERCOM 5801 5805 DND On Off INTERCOM 01 Executive Override INTERCOM ext 03 Hold Direct Station INTERCOM x90 ext Retrieve INTERCOM 90 ext Exclusive HOLD HOLD Regular LCD Messaging Line Group Access Group 1 ARS INTERCOM 9 Groups 2 11 INTERCOM 80 89 Groups 12 16 INTERC
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