Comdial ExecuTech Multiline Key Tel 6614-6620
Contents
1. COMDIAL Made right inthe USA ExecuTech User s Guide Multiline Key Telephone This user s guide is applicable to the following model telephones 6614 xx through Rev C 6614S xx through Rev H 6620 xx through Rev C 6620S xx through Rev H For this operation eere See page THE BASICS PACING a 6albcoso nette deep teneatur qutd ub i ocean 2 Answering a callos et one edic but bou tenu un ues SR ESAME ARA 2 Placing a call OF hold orn apa eiit in snae iei een ta 3 Placing Mercon calls cio ia sa tai ea edi ra UR Neh dps 3 Answering intercom calls eee 3 Transferring outside calls nene 4 Conference Calls teet Eme Misa tm dor etus eese ias 5 THE FEATURES teca lic coucou radi re bio bn doo PRESA D E UE San Dr I be ta tapas 6 Automate CHANING toties Iadop utt eiecti eg bs QUE 6 Station speed CANN unu ict Ue conie e igit recen n E 7 System speed dialing s s avinssntaveedessxeshanvesecenseiceeveasenpesteen sping 7 Antoimiatic Holt essct onec en vis etd cdetnct uci aca oo VOICE signal DIOCKIFIg dioi Rte etos E 8 Eine monito fp sesenta sdeae sor es a ences Lou Uri ca e ag enaet 8 POCA AS ize cator Ce ee Eius tall a 8 Area paging ias a o GRU IR Uve etur eee enna e ee i S MET 9 All calt and zone pagifig iia ie URS ehe e a 9 Direct station busy lamp fleld p trn oa Rer tho eres 9 DO Tio distUtD o pprehte coetu to Ea 10 MIU Te on2. Press any line key Active line will automatically go on hold VOICE SIGNAL BLOCKING To block voice signalled calls Press ITCM Dial 47 To re enable voice signalled calls Press ITCM Dial 48 LINE MONITORING To activate while on a call Press MONITOR Monitor light will turn on Hang up handset NOTE If party places you on hold you can monitor until their return then lift handset To cancel Lift handset to resume conversation Or Press MONITOR to disconnect Monitor light will turn off RECALL FLASH Flash If your system has been configured for flash Press RECALL to generate a timed flash signal for access ing PBX Centrex and custom calling services Recall If your system has been configured for recall Press RECALL to disconnect as if you had hung up to ob tain a new dial tone for another call NOTE System can be configured for flash or recall but not for both AREA PAGING requires external paging unit One key Access Paging Unit Connects To Key Service Unit Line Port Press line key dedicated to paging Lift handset Dial access code for zone paging equipment if required Make announcement Dial Access ann Unit Connects To Key Service Unit Station Port Press ITCM Lift handset Press memory key or dial an access code Make announcement ALL CALL AND ZONE PAGING To page Press ITCM and lift handset Dial zone number 53 52 51 or 50 for all call Make announcement Hang up handset or wait on lin
3. announce call and orbit number To retrieve a parked call NOTE If call is not retrieved within two minutes it reverts to the parking station as a Standard held call Hear announcement Pick up handset Press ITCM Dial orbit retrieval number 71 72 73 or 74 Answer call 13 PERSONAL RINGING TONES Allows selection of one to four distinctive tones for ring signals To program tones Press ITCM Dial 66 67 68 or 69 selects tones 1 2 3 or 4 CALL WAITING with camp on To send a call waiting tone and wait on line for an answer Camp on Place intercom call Hear busy tone Dial 89 called party hears tone When called station becomes available ringing will be begin at called station To answer a call waiting tone Hear tone short tone burst sounds in handset receiver Complete present call and hang up camped on call will begin ringing Lift handset To cancel Hang up handset 14 See ek ee n 7 THE OPTIONAL FEATURES SPEAKERPHONE OPERATION Placing a call Press a line key Dial number or press memory key When party answers speak toward the station Answering a call Press a line key Speak toward the station Ending a Call Press MONITOR Muting a call While on hook to prevent other party from hearing Press MUTE Monitor light will flash To re enable microphone Press MUTE Monitor light stops flashing To switch from speakerphone to handset Lift handset To switch from handse
4. E to resume two way conversation 10 t Pfap g c4 LER MILA 3 PULSE TONE SWITCHING If your telephone service is pulse rotary and you must convert to tone while dialing Press System will switch back to pulse dialing when call is terminated NOTE Pulse Tone switching can be programmed into memory keys by pressing during number storage MESSAGE WAITING The MW message waiting light adjacent to the HOLD key is controlled by designated stations or one central message desk To receive messages Lift handset Press ITCM HOLD Connection to message desk is auto matic BACKGROUND MUSIC To turn music on Press ITCM Dial 45 To turn music off Press ITCM Dial 46 CALL PICKUP To answer a call that you hear ringing at another station Lift handset Press ITCM Dial 49 Dial extension number of ringing station CALL FORWARD To forward your intercom calls to another station Press ITCM Dial 54 Dial extension number of station to which calls are to be forwarded 11 To cancel call forward Press ITCM Dial 55 NOTE For each call received during call forward a ring reminder short tone burst will be heard AUTOMATIC CALL BACK To arrange for the system to call back when a busy station becomes idle Make intercom call Hear busy signal Dial 88 Hang up Calling station will ring when called station be comes idle To answer call back Lift handset called station will ring Call back is cancelled if handse
5. cessi N ui mms the EHE Lot aoa 10 POISE TOME SWIICHIFIQ coded voe tte rp Daieet sto Seupo eot npe oa SUE 11 Message WANG scende pin pU Ust pla uat bd 11 Background MOSIE arere seems inb E ipa ae br cRs 11 Call DICK UD usdeatbutes ona RA c ai etie eds 11 Callotward eiecit EO oU Mebr ditate edv a dues 11 AUTOMATIC Call ACK ssa bt Su a ui bc o oi de recs 12 Call messagi MP Ta ie cepeese acre eeee 12 Line QUEUING eeeeeeee I UNE OE 12 Executive OVOITICG uri ooo ond Det aut ter rn Edd eu oda ila 13 Sei SET TL 13 Personal TINGING Ones uito iin she 13 Call Waitlli d meen eee eeree tre irene erent a 14 THE OPTIONAL FEATURES Speakerphone operation eene 15 THE BASICS PLACING A CALL On Hook Press line key Listen for dial tone Dial number Lift handset when party answers Hang up handset to end call Off Hook Lift handset Press line key This step is not necessary if a line has been assigned to you prime line or if your station automatically picks an idle line when the handset is lifted idle line preference Or If your system provides line groups Press ITCM Dial line group access code 9 group 1 e 82 group 2 e 83 group 3 e 84 group 4 Listen for dial tone Dial number Hang up handset to end call NOTE If the dynamic line key feature is provided a sys tem selected line if unassigned to a line key will appear at a dynamic line key ANSWER A CALL Press line key of ringing line T
6. e for an answer To answer from any station Lift handset Press ITCM Dial 44 Meet paging party on line for private conversation DIRECT STATION SELECTION BUSY LAMP FIELD DSS BLF One key intercom calling with visual indication of station status NOTE Combination KEY LED is required for both DSS and BLF To program DSS Press ITCM Listen for tone Dial 85 Tone will stop Press memory key Dial station number Repeat last two steps for all desired stations Press MONITOR NOTE An autodial number can also be programmed as a secondary function at every DSS BLF memory location See Automatic Dialing instructions for details To voice signal a DSS number Lift handset Press memory key Voice announce NOTE If you are transferring a call the outside line is automatically placed on hold when a DSS key is pressed To tone signal a DSS number Lift handset Press memory key Press ITCM When station answers two way conversation can take place NOTE The BLF lights LEDs adjacent to memory keys indicate status of DSS stations dark indicates idle station steady on indicates station is calling and flutter indicates station call back request DO NOT DISTURB To silence your ringer and appear busy to intercom calls Press MONITOR Monitor light will turn on To cancel Press MONITOR again Monitor light will extinguish MUTE While using handset to prevent the other party from hear ing Press and hold down MUTE Release MUT
7. emory key Listen for fast tone bursts Or If desired memory key is also programmed for DSS BLF Press HOLD and then press desired memory key Listen for fast tone bursts Press 1 4 for line group Or Press line key for line Or dies 0 for none System will pick prime line or last line use EIE Od REPE RS ve Wie t amt ce oa lai anih nni a Dial the number sequence to be stored up to 16 digits e Press dial pad keys to store digits 1 0 and Press HOLD to store pause e Press RECALL to store flash Press SAVE and repeat procedure for each number to be stored Press MONITOR to end the programming HINT Store often used host PBX or CENTREX feature access dialing codes at memory key locations for one key access To automatically dial numbers Press desired memory key Or If desired memory key is also programmed for DSS BLF Press HOLD and then press desired memory key When party answers lift handset STATION SPEED DIALING To program numbers Follow same steps given for Automatic Dialing using the dial pad keys 1 0 as memory locations 1 10 To dial numbers Press desired dial key 1 0 Or If on line listening to dial tone Press HOLD and then press desired dial pad key 1 0 SYSTEM SPEED DIALING To dial numbers Press Press desired dial key 10 59 Or If on line listening to dial tone Press HOLD and then press desired dial pad key 10 59 AUTOMATIC HOLD Only available at designated stations
8. his step is not necessary if you have prime line which is ringing or if your station answers any ringing line ringing line preference Lift handset NOTE If the dynamic line key feature is provided an in coming call on a line with no direct appearance will ap pear at a dynamic line key flash the light and ring the rn Press the lighted dynamic line key to answer the call Rete PLACING A CALL ON HOLD Manual Hold 7 Any station can retrieve held call Press HOLD o return to call on hold press flashing line key Exclusive Hold Only your station can retrieve held call Press HOLD twice NOTE Hold Recall After a preprogrammed length of time a call placed on hold will automatically ring at the station which placed it on hold If the call is on exclusive hold La call will revert to manual hold after the initial period PLACING INTERCOM CALLS Voice Signalling Lift handset Press ITCM Dial extension number To call system operator dial 0 Voice announce Tone Signalling Lift handset Press ITCM Dial extension number Press ITCM again NOTE Some systems may be programmed to tone signal as the first option In that case the first set of instruc tions apply to tone signalling the second to voice signall Ing ANSWERING INTERCOM CALLS caller controls the signalling To answer a voice signalled intercom call Speak toward the station Lift handset if privacy is desired To answer a tone signal
9. ine key for second call Press line key for first call Release both line keys Conference is established To drop out of established conference Dial Hang up handset To re enter a conference Lift handset Press either line key To drop one conferee Press HOLD Both lines placed on hold Press line key of party to be dropped Press and release hookswitch Press line key of party to be retained Resume conversation Add on Conference 1 External Party 2 Internal Parties Establish outside call Press ITCM outside call placed on hold Dial extension number Ask intercom party to lift their handset and to press and hold down line key for held line Press and hold down line key of held outside call Release line keys when conference is established THE FEATURES REDIALING Saved Number Redial To save a number just dialed Press SAVE during or after a call To dial saved number Press HOLD SAVE Last Number Redial Press If on line listening to dial tone press HOLD Listen for ringing or busy tone Ringing tone pick up handset when party answers Busy tone press MONITOR to disconnect Automatic Redial Press If on line listening to dial tone press HOLD Hang up handset Station will redial number once a minute for ten minutes To answer lift handset To cancel automatic redial Press AUTOMATIC DIALING To program numbers Press ITCM Listen for tone Press SAVE Tone will stop Press desired m
10. led intercom call Lift handset to talk Lee TRANSFERRING OUTSIDE CALLS Unscreened Transfer Answer outside call Press ITCM Call is placed on hold automatically Dial extension number Press RECALL Hang up handset Call begins ringing at called station Call will re ring at original station if not answered within a preprogrammed time Screened Transfer If the line on which the call appears is shared by you and the station to receive the call Press ITCM Call is placed on hold automatically Dial extension number Announce call and line number Hang up handset If the station does not share line appearance Press ITCM Call is placed on hold automatically Dial extension number Announce the call and ask station user to lift handset Press RECALL A three way connection is established Hang up handset To return to outside call busy or no answer Press flashing line key NOTE If the dynamic line key feature is provided a transferred call can become a direct line appearance under a selected dynamic line key by pressing the key P line will remain a direct line for the duration of the call CONFERENCE CALLS Multiline Conference 2 External Parties 1 Internal Party NOTE Conference transmission levels are not compen sated Conference levels are dependent upon the quality of the external lines To set up a conference Establish first outside call and press HOLD Establish second outside call Press and hold down l
11. t is not lifted To cancel automatic call back before it rings Press ITCM Dial 87 Hang up CALL MESSAGING Calling station must be programmed for DSS BLF at called station To leave a call back message signal Make intercom call Hear ring back tone Dial 86 BLF light at called station will flutter Hang up handset To cancel a call back message signal Press ITCM Dial 43 Dial extension number of station to which the call message was sent LINE QUEUING To queue for a busy outside line Press HOLD key Press line key Hear tone burst 12 To queue for a line group Lift handset Press ITCM Listen for dial tone Dial trunk group access code 9 82 83 or 84 Hear busy tone Dial 88 Hang up handset To answer line queuing ring back Lift handset hear dial tone on line and place call To cancel queuing Press ITCM Dial 87 EXECUTIVE OVERRIDE Only available to certain stations To break into conversation at another station Make intercom call Hear busy tone Dial 77 Warning tone sounded at called stations Join in progress call A three way conference now exists Any one of the parties can leave the conference without drop ping the connection to the other two CALL PARK To park a call for pick up at another station Press ITCM call is placed on exclusive hold automatically Dial orbit access number 61 62 63 or 64 If chosen orbit is busy dial alternate orbit number Hang up handset Use intercom to
12. t to speakerphone Press MONITOR Hang up handset 15 Frequently Called Numbers oie Enema ee Ns ID URL METEE RM CE pated This manual has been developed by Comdial Corporation the Com pany and is intended for the use of its customers and service person nel The information in this manual is subject to change without notice While every effort has been made to eliminate errors the Company dis claims liability for any difficulties arising for the interpretation of the in formation contained herein The information contained herein does not purport to cover all details or variations in equipment nor to provide for every possible contingency to be met in connection with installation operation or maintenance Should further information be desired or should particular problems arise which are not covered sufficiently for the purchaser s purposes contact Comdial Customer Service Department P O Box 7266 Char lottesville Virginia 22906 COMDIAL Charlottesville Virginia 22906 7266 e a co b5 0206 v Printed in U S A GCA 70 078 01 August 1987 minor editing 10 88 format change 9 90
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