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Sun Cobalt™ RaQ™ XTR server appliance

1. Removing a mailing list To remove a mailing list 1 Select Site Management gt List Management The Mailing Lists table appears 2 Click the red trashcan icon next to the mailing list you want to delete A confirmation dialog box appears 3 Click OK to delete the mailing list User Manual Sun Cobalt RaQ XTR server appliance 67 Chapter 4 Site Management Site settings L Note Only the Server Administrator can modify the virtual site settings For Site Administrators who are not the Server Administrator the Site Settings section is a read only status page Services in the Site Settings table appear as enabled a blue check mark icon or disabled a red X icon For an explanation of the fields on the Site Settings table see Overview of virtual sites on page 110 For a view of the Site Settings table see Figure 34 In the Site Settings section of the Site Management screen the Server Administrator can 68 view the IP address host name and domain name of the virtual site enable or disable Web server aliases enable or disable email server aliases change the maximum amount of space allocated on the hard disk drive for the virtual site limit the number of site users on a virtual site enable or disable access to telnet shell accounts CGI scripts SSL server side includes FrontPage server extensions Active Server Pages ASP PHP and Secure POP3 APOP suspend the virtua
2. To manage the settings for the services 1 Select Server Management gt Control Panel The Service Settings table appears 2 To enable any of the services except Web server which is always on click the check box next to that service The services are described in the sections that follow 3 Click Save Changes User Manual Sun Cobalt RaQ XTR server appliance 125 Chapter 5 Server Management Web server This service is always on It allows site users to access Web content You can modify the parameters for the Web server 1 Select Server Management gt Control Panel The Service Settings table appears 2 Click the green pencil icon next to Web server The Web Server Parameters table appears see Figure 54 You can configure the following Minimum spare servers When the Web server starts or is in an idle state this parameter is the minimum number of Web server processes available for serving Web requests Maximum spare servers The Web server launches additional processes as needed to service additional load This parameter is the maximum number of processes the system will launch For high traffic sites increase this parameter for better performance Maximum clients This is the maximum number of requests that can be made to the server at any time If this number is exceeded clients receive a message that the server is busy and are asked to try again later This number is useful f
3. Organizational Urik List Management site settings General FTP SSL b Usage Statistics Backup Restore F The Aer aie JIL Cerninicale is also wsedfor this administrative web Server Generate self signed certificate e Save Changes User Manual Sun Cobalt RaQ XTR server appliance 77 Chapter 4 Site Management Figure 36 shows the processed information of a self signed SSL certificate Y User Management Users Certificate Subject Information Oa Oa e State sew Jersey Locality a cote Gren Organizational nit a Certificate Request File importi Expor List Management Site Settings General FTP SSL usage Statistics Backup Restore tare JILAT oCAG Ange Ox cATEGHT BAY TALT TMEMwEQUDTQQIEwp0lkcgimTyc275 MPEeDeVDU OOM rhomPul nt ysTh shoal UEChLMTOoPyS6oss RI IEN vonbvomfF aMSuhMPOrEgYDTOOLErt Phmdpbmtlomlu2cESbboGAl UEAxHOdGhpYosul 29i Y W0 PODELE BQGSLDSIQEIARIT TEAT d GLpY Zsu Ariy 0LmAy bT Enz PgkqhkiGawiBAQEFAADEjQAmgi kgl Phy ts TE ggl TtLla dt WeeGPU2298InwLI SO OLDT POLI BY A06 OR Lgkp sony glaonr Iwe fOr gjohecs 1 Tri yEOT Jaw 1 poMystlocTabrligmibd nr alTLoeror LPgekyxdoxonoonhy Ybarlycudwekaitin TIKEN Heys CATE ada AAAI og Go Lb sDQEBRAUAASSRAIESy hI Pee oT Unt Pag Z1TSleyeLDdbGoRir fg7o0l pfi ATCHisL th jwerFsho2st kas JnjT inGyZa Tnf JY0Eddw Ux ba imEtFhi4 9siplI piz ik TIF enone lose jx e llawtP fohag Feswonaul END CERT
4. RAID Setup IS Important The Server Administrator can set the level of RAID only through the Setup Wizard Once the Setup Wizard process is complete the level of RAID cannot be changed unless the system is returned to a factory fresh state using an OS restore CD On this screen you choose the type of RAID that you want to implement on the server appliance If the server appliance has only one hard disk drive this screen does not appear The Sun Cobalt RaQ XTR server appliance offers three different levels RAID depending on the configuration of the server each with its own advantages and disadvantages RAID 0 combines the separate hard disk drives into one virtual disk drive and offers the best performance of the three options However the data on the disk drives is not redundant and the system is thus not fault tolerant This option is available on server configurations with two or more hard disk drives RAID 1 also known as disk mirroring consists of a primary hard disk drive and a secondary hard disk drive the secondary disk drive is an exact copy or mirror image of the primary disk drive This option is only available on a configuration with two hard disk drives RAID 5 includes a rotating parity bit array All read and write operations can be overlapped RAID 5 does not store redundant data but it does store the parity information which can be used to reconstruct data in the event of a single hard disk drive fail
5. Sun Cobalt RaQ XTR server appliance 251 Appendix D Advanced Information Directory structure The hard disk drive on the server appliance is partitioned into four segments Most of the available space on the disk drive is on the partition mounted from home It is recommended to do most of your work under this partition By default quotas are turned on in this partition and are used extensively by the system software Server appliance home page The document root for the Web server is the server appliance s main site home sites home web Web content in this directory is associated with the URL http lt IP address gt For example a file saved as home sites home web testdir test html is accessed through the URL http lt IP address gt testdir test html Note lt IP address gt refers to the IP address or the fully qualified Cay domain name of the server appliance Virtual site home page The document root for the virtual sites Web page content is home sites lt sitename gt web For example www cobalt com would have a document root of home sites www cobalt com web Only the Server Administrator or the Site Administrator can upload to this directory Web content in this directory is associated with the URL http lt sitename gt 252 User Manual Sun Cobalt RaQ XTR server appliance Directory structure For example a file saved as home sites lt sitename gt web testdir test html is accessed t
6. xvi Overview of the Site User features Programs Personal profile Account Modifying account information Email Forward Email To Vacation message Usage Data Viewing the usage data Backup Performing a backup Restore Performing a restore User Manual Sun Cobalt RaQ XTR server appliance 13 13 14 15 15 16 17 18 20 21 22 23 24 25 28 30 31 33 35 35 36 36 36 37 37 38 39 39 40 40 41 41 Contents 4 Site Management 45 Organization of the Site Management tab 49 User management 50 Setting defaults for a site user 50 Modifying the default user settings 51 Adding a site user 52 Search and sort functions 54 Searching a list of site users 55 Sorting a list of site users 55 Removing a site user 55 Entering user email settings and aliases 56 Mail Forwarding and Vacation Message 56 Email aliases 56 Adding an email alias 57 Changing site user settings 58 Modify settings for a site user 58 Modify email options for a site user 59 Catch all email account 60 Importing and exporting site users 6l Creating a TSV text file 61 Importing a list of users 62 Exporting site users to a text file 63 Exporting a list of users 63 Mailing list management 64 Adding a mailing list 65 Modifying a mailing list 67 Removing a mailing list 67 Site settings 68 Changing site settings 69 Suspend a virtual site 71 Soft suspension A Suspend a site user 12 User Manual Sun Cobalt RaQ XTR server appliance xvii Co
7. Delete Domain Save Changes User Manual Sun Cobalt RaQ XTR server appliance 249 Appendix E Domain Name System Mail Server MX record Finally create a Mail Server MX record 1 Select Mail Server MX Record from the Add pull down menu The Add New Mail Server MX Record table appears e Leave the Host Name field blank e Inthe Domain Name field enter mydomain com e Inthe Mail Server field enter www mydomain com e Under the Delivery Priority pull down menu leave the Delivery Priority as Very High 2 Click Save The DNS Settings table regenerates see Figure 116 You are now finished with creating your DNS records 3 IMPORTANT Click Save Changes This activates the changes you have made If you exit this screen without saving your changes they will not become active Figure 116 Completed DNS Settings table OCBALT Ss HST Ww Oo RK vile Management fo Select Domain or Network Control Panel SS Network Bandwidth S ji ji Time mydomain com mie 192 168 10 10 2 Server Usage Y R www mydomain com li 192 166 10 10 b Backup and Restore yuu i 4 m hisintanance 192 168 10 1024 mie www mydomain com Z in See ee Lahel mydomain com mail is sent to the Very High priority mail server www mydomaincom 3 fs Delete Domain fe Save Changes 250 User Manual Sun Cobalt RaQ XTR server appliance Brief history of the Domain Name System DN
8. Free HE Allowed KIB S e 559 8 1000 Seventy UserMame tetonis Full Name Users Disk Usage j Used MB Free HE Allowed ME Usage Graph i os i f ewilcox Eric Wilcox E 20 A jhmjosa Jamie Hinojosa D aD ap en o a a a mem Ehanh Nguyen 20 20 E ph Patriek Bale o 2 a0 ome e ae iren o f f e a Qo reyes Renee Reyes Estevez O 20 De O mam Abn Wits o on E 90 User Manual Sun Cobalt RaQ XTR server appliance Backup Backup The Backup feature allows you to back up the data in a virtual site to a personal computer through the browser The extension for a backup file is tgz Caution A backup operation captures data only for example l email messages stored on the server or Web files It does NOT back up the settings for a virtual site or site users To perform a backup L Select Site Management gt Backup The Scheduled Site Web Data Backup table appears See Figure 44 Fill in the following fields Archive Name This is the suggested name for a backup archive file it consists of the fully qualified domain name of the virtual site and the date the backup was performed Your Web browser automatically provides the name of this archive Estimated Archive Size This is the estimated file size of the backup archive file The lower value displayed assumes
9. Le logiciel d tenu par des tiers et qui comprend la technologie relative aux polices de caract res est prot g par un copyright et licenci par des fournisseurs de Sun Sun Sun Microsystems le logo Sun Sun Cobalt le logo Sun Cobalt Sun Cobalt RaQ Java et JDK sont des marques de fabrique ou des marques d pos es de Sun Microsystems Inc aux Etats Unis et dans d autres pays UNIX est une marque d pos e aux Etats Unis et dans d autres pays et licenci e exclusivement par X Open Company Ltd Netscape et Netscape Navigator sont des marques de fabrique ou des marques d pos es de Netscape Communication Corporation aux Etats Unis et dans d autres pays Legato NetWorker est une marque d pos e de Legato Systems Inc LA DOCUMENTATION EST FOURNIE EN L ETAT ET TOUTES AUTRES CONDITIONS DECLARATIONS ET GARANTIES EXPRESSES OU TACITES SONT FORMELLEMENT EXCLUES DANS LA MESURE AUTORISEE PAR LA LOI APPLICABLE Y COMPRIS NOTAMMENT TOUTE GARANTIE IMPLICITE RELATIVE A LA QUALITE MARCHANDE A L APTITUDE A UNE UTILISATION PARTICULIERE OU A L ABSENCE DE CONTREFA ON Part Number Num ro de pi ce 070 00263 02 Date 08 2001 Important Safeguards For your protection please read and understand all of the safety and operating instructions regarding your Sun Cobalt RaQ XTR server appliance and retain for future reference 1 Ventilation The Sun Cobalt RaQ XTR server appliance s and fan openings protect th
10. Note User webs cannot manage subwebs or FrontPage user accounts For more information on the FrontPage features refer to the user documentation for the FrontPage client software Active Server Pages ASP The Sun Cobalt RaQ XTR server appliance uses Sun Chili Soft Active Server Pages ASP software ASP is an HTML embedded scripting language that includes one or more small embedded programs or scripts that are processed on a Web server before the Web page is sent to the user An ASP is somewhat similar to a server side include or a common gateway interface CGI application in that all three involve programs that run on the server usually tailoring a page for the user For example an ASP script can use the input from the user s request for the page to access data from a database The script then builds or customizes the page on the fly and returns it to the requestor The Web server does all of the processing and a standard HTML page is generated and sent to the browser It is not necessary to enable the ASP Administrative Server under Server Management gt Control Panel gt Services in order to enable ASP on an individual virtual site User Manual Sun Cobalt RaQ XTR server appliance 115 Chapter 5 Server Management ASP Administrative Server The ASP Administrative Server allows you to configure your ASP service through a separate browser based UI It does not need to be turned on to allow site users to serve AS
11. Site management The Sun Cobalt RaQ XTR server appliance is designed to host multiple virtual sites A virtual site is an individual location on the Internet such as www efgh com or www xyz com Each virtual site can have a unique set of users who can send and receive email publish Web pages or upload and download files through FTP A virtual site can also provide anonymous FTP access and SSL Note A virtual site can be name based or IP based If there are several name based virtual sites on an IP address only one name based virtual site can use anonymous FTP and SSL services The server appliance can host a large number of IP based virtual sites The number of virtual sites depends on the amount of hard disk drive space available on the server the amount of hard disk drive space allocated for each site the amount of traffic generated on each site and the amount and complexity of the dynamic Web content on each site for example ASP CGI PHP and others Dynamic Web content on an individual site induces a much heavier load on the server than does static content Under Server Management gt Site Management you can create and manage virtual sites hosted by the server appliance A table displays the virtual sites on the server appliance see Figure 47 The main site of the Sun Cobalt RaQ XTR server appliance the host name and domain name displayed on the LCD screen also appears in this table the trashcan icon in the third column fo
12. e Donot place any objects on top of the server appliance vi User Manual Sun Cobalt RaQ XTR server appliance 6 Browsers Both Netscape Navigator and Microsoft Internet Explorer have bugs that can cause intermittent unexplained failures When using a Web browser to interact with your Sun Cobalt RaQ XTR server appliance you may occasionally experience a browser failure Released product versions of the browsers are usually more reliable than beta versions and later versions typically work the most reliably A browser program failure although annoying does not adversely affect your server appliance s data To use the server appliance you need a personal computer attached to the network that uses a Web browser for example Netscape Navigator version 4 7 or later or Microsoft Internet Explorer version 5 0 or later To manage the server appliance from the browser based user interface UI known as the Server Desktop you must enable cookies cascading style sheets and Javascript on your browser these features are normally enabled by default Regulations and Information This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in acc
13. Figure 75 shows the Storage in Use table Figure 75 Storage in Use table Site Management Control Panel Storage in Use I Server Usage 7 TOP Q a SL uf a Backup and Restore home RAID 31317 GE Td W Maintenance Reboot Shutdown Syatem information Active Monitor Adding a storage device To add a hard disk drive through the UI 1 Select Server Management gt Maintenance The Storage in Use table appears See Figure 75 2 Click Add Storage A list of available hard disk drives appears By default if more than one hard disk drive is available all of the drives are selected to be added To de select a drive click the box beside that device If there are no disks available to add an error message at the bottom of the screen informs the Server Administrator 3 To add a hard disk drive give the drive a unique name You can use only alphanumeric characters for the name You cannot use the name home as that is the name of the primary hard disk of the Sun Cobalt RaQ XTR server appliance Note If you try to assign the name home to the second hard drive you receive an error message stating the name home is in 99 use Note You can choose to check the integrity of the hard disk drive Cay when adding another drive However this option significantly increases the time required to format a drive To enable this option click the box in the Check column beside the h
14. Inc All other products and companies refered to herein are trademarks or are registered trademarks of theirrespective companies or mak holders Copyright 1338 200 1 Credits and Acknowedg ements Information in and about this product is subject to change with out notice User Manual Sun Cobalt RaQ XTR server appliance 161 Chapter 5 Server Management Active Monitor The Sun Cobalt RaQ XTR server appliance uses Active Monitor software Active Monitor is a utility that runs on Sun Cobalt server appliances and updates key system information every 15 minutes Active Monitor icon Desktop UI allows you to view status information The icon flashes red if any of the components or services monitored by Active Monitor fails or is under heavy use The Active Monitor icon in the top right corner of the Server If you click this icon the Active Monitor screen under the Server Management tab appears The Active Monitor icon and status page are displayed on the Server Management screen only 162 User Manual Sun Cobalt RaQ XTR server appliance Active Monitor Active Monitor status tables To view the Active Monitor status of a system component or a service L Select Server Management gt Active Monitor The status tables appear see Figure 79 The status of each of the items is indicated by a green yellow red or grey circle beside each item The colors have the following significance e Grey No informa
15. Mail Server MX 239 Reverse Lookup PTR 238 Refresh interval 246 Registering the server appliance online 30 Regulations FCC vii Regulatory approvals 204 Reject email from users hosts domains 130 Relay email 131 enable 132 hosts domains 130 Removing mailing list 67 site user 55 SSL certificate 82 virtual site 121 Requirements browsers vii 8 equipment rack vi for the server appliance 8 Restore site user 41 virtual site 95 Retry interval 246 Reverse Lookup PTR record 238 S Safety electrical shock vi equipment rack vi FCC regulations vii lithium battery v power cord vi ventilation v Sample setup of DNS service 247 Index Search site user 54 virtual site 107 Secondary DNS server address 136 configuration 240 Secure POP3 virtual site 113 Secure sockets layer See SSL Security lock hole 11 Serial connector 11 Serial console port 11 226 initializing the server appliance 226 Server administration distributed control 102 full control 102 hybrid control 102 Server Management 99 Server side includes 114 Server side scripting languages ASP 181 PHP 181 Service settings control panel 125 Services ASP Administrative Server 135 DNS server 136 email server 127 FTP server 133 SNMP agent 134 telnet server 133 Web server 126 Setting up attaching mounting ears 13 connecting power cord 15 connecting to the network 14 installing in equipment rack 13 powering on 15 Setup Wizard license agreemen
16. Site Administrator Site Administrator User A User A User B User B User C User C 100 User Manual Sun Cobalt RaQ XTR server appliance Alternate Administrator feature Alternate Administrator feature The Alternate Administrator alteradmin feature allows a person to have the same level of access to the server as the Server Administrator admin but without having to use the user name admin and password to log in For Internet service providers ISPs who offer Sun Cobalt RaQ XTR server appliance servers to their customers this feature allows the ISP access to the server if the Server Administrator has forgotten or incorrectly entered the password for the user admin Setting up an alteradmin account As the Server Administrator you can specify an alteradmin in two ways e inthe Setup Wizard see System Settings on page 25 e inthe Administrator Settings table for the user admin see Personal profile on page 36 Once the user a teradmin has been set up the user alteradmin does not appear on the server appliance or in the Server Desktop UI to any other user including the Server Administrator If the user alteradmin has not been set up a field to enable the user alteradmin and enter a password is displayed in the Administrator Settings table for the user admin under the Personal Profile tab See Personal profile on page 36 Once the user alteradmin is enabled only the alteradmin
17. Tailoring the backup service Files associated with Knox Arkeia tailoring Backing up a server appliance with Knox Arkeia Performing disaster recovery of a server appliance with Knox Arkeia Preparing for disaster recovery Performing a disaster recovery operation Legato NetWorker Tailoring the backup service Files associated with Legato NetWorker tailoring Backing up a server appliance with Legato NetWorker Performing disaster recovery on a server appliance with Legato NetWorker Preparing for disaster recovery Performing a disaster recovery operation Technical notes Veritas NetBackup Tailoring the backup service Files associated with Veritas NetBackup tailoring Backing up a server appliance with Veritas NetBackup Performing disaster recovery on a server appliance with Veritas NetBackup Preparing for disaster recovery Performing a disaster recovery operation XX V User Manual Sun Cobalt RaQ XTR server appliance 255 255 256 257 258 259 259 260 261 261 261 262 264 264 264 265 265 265 267 268 269 269 269 270 211 271 pag Contents G Contacting Sun Microsystems Inc 275 Customer Service and Technical Support 213 Knowledge Base 275 Support forums 275 Service request 219 Telephone numbers 276 Before contacting Technical Support 276 Further resources and information 277 Product demonstrations 277 Solutions 277 Sun Cobalt Developer Network 211 Support forums 277 Education 278 H Licens
18. User Management User Defaults File importi Export 7 Max Allowed Disk Space MB feo List Management Temetishet access Disabled b Site Settings Enable FrontPage User Web Disabled Usage Statistics an L Secure POP3 APOF Disabled Backup i ae under ot usersto Display per Page fis first initial plus last narne e g jsmith 9 UserName Generation lastname 2 9 smith firstname 2 9 jessica 50 User Manual Sun Cobalt RaQ XTR server appliance User management Modifying the default user settings To modify the default settings for a site user L Select Site Management gt User Management gt Users The User List table appears Click Set User Defaults The User Defaults table appears Enter the information for the site You can set the default value for e the maximum allowed amount of space MB on the hard disk drive available to a newly created user for their file storage and Web pages e the number of sites users to display at one time in the User List table L Note If there are more site users on a virtual site than the value you enter here navigation buttons for scrolling through the User List table become active at the top of the table e the format for generating user login names e initial plus last name e last name e first name You can also enable or disable services for telnet shell access FrontPage User Web and Secure POP3 APOP if t
19. as described in Adding a virtual site on page 119 The following list of information is helpful when creating a site e IP address To use the server appliance you require an IP address or range of IP addresses Note The Sun Cobalt RaQ XTR server appliance supports a name based virtual sites allowing many sites to share a single IP address You can create many virtual sites using the same IP address for example 192 168 25 77 as long as the fully qualified domain name for each site is different for example both www efgh com and www xyz com can use 192 168 25 77 as their IP address e Host name Each virtual site requires a host name for example www ftp or raqxtr If the site is connected to the Internet you must know the IP address used by the host name e Domain name Each virtual site also requires a domain name for example efgh com or xyz com You must register the domain name Visit the Internet Corporation for Assigned Names and Numbers ICANN at http www icann org for a list of accredited domain name registrars Note The Sun Cobalt RaQ XTR server appliance can serve as the Cay DNS server and provide the host name 110 User Manual Sun Cobalt RaQ XTR server appliance Site management Web server aliases You can add aliases for Web servers you are not restricted to receiving web requests only on the domain name entered in the site settings For the virtual site enter additional host n
20. primary network interface of your Sun Cobalt RaQ XTR server appliance on the Server Desktop UI select Server Management gt Control Panel gt Network any additional software installed on your system any peripherals connected to your system any error messages you have received and the time when they occurred the process you were running or the changes you had made when the error occurred the steps you have taken to resolve the problem User Manual Sun Cobalt RaQ XTR server appliance Further resources and information Further resources and information Cobalt also offers the following additional resources and information Product demonstrations To view demonstrations of the Sun Cobalt server appliances visit the Product Demos site at http demo cobalt com Solutions For business case information concerning Sun Cobalt products or for solutions that extend the functionality of our products visit the Online Solutions Directory at http developer cobalt com sol Sun Cobalt Developer Network Sun Microsystems provides a wide range of resources such as technical notes and white papers for developers of Linux applications for the Sun Cobalt platforms Premium resources are also available To register with the Sun Cobalt Developer Network at no cost visit the Developer Network site at http developer cobalt com Support forums Users can share information through a number of support forums To view the c
21. tThis graphically represents the cumulative email traffic broken down by hour of the day or day of the week These statistics can help you determine the busy periods for your server User Manual Sun Cobalt RaQ XTR server appliance 149 Chapter 5 Server Management e Historical Use This graphically represents the total email traffic broken down by specific day week or month during the report period This statistic can help you determine the busiest specific day week or month for email traffic on your server appliance e Download log file This allows you to download the current email traffic log file You can then analyze the log file with external analysis software 3 To generate a report click Customize The Configure Reporting Options table appears see Figure 70 You can generate a new report for a selected range of dates 4 From the pull down menus choose a start date and end date 5 Click Generate Report The Mail Usage Summary Statistics table appears with the new data Figure 69 shows the Mail Usage Summary Statistics table Figure 70 shows the Configure Reporting Options table Figure 69 Mail Usage Summary Statistics table Site Management Ps Mail Usage Summary Statistics D Control Panel i Ferm Generated December 19 2000 10 16 AM T Server Usage ll o l Network gt First Ermall December 18 5000 10 45 AM Web ast Emnsi December 18 2000 4 75 PM Toaimessanes Hannen
22. you can fine tune all primary domain and network authority settings independently of each other To fine tune the primary domain and network authorities L Select Server Management gt Control Panel The Service Settings table appears Click the green pencil icon next to the DNS service in the Service Settings table Select an authoritative domain or network from the Select a Domain or Network pull down menu The first record in the record list is called the Start of Authority SOA record Click the green pencil icon to modify the SOA record The SOA record defaults to acceptable values in the majority of server appliance configurations You can fine tune the values for the following parameters e Primary name server host name e Secondary name server host name optional e Domain administrator email address e Refresh interval e Retry interval e Expire interval e Time to live TTL interval Click Save Changes Click Save Changes again User Manual Sun Cobalt RaQ XTR server appliance 245 Appendix E Domain Name System Name server NS The primary name server defaults to the host name of the server appliance You can specify the fully qualified domain name of the secondary DNS server for that domain in the Secondary Name Server NS host name field Some top level domain registration organizations require that the secondary name server record be defined Domain administrator email address
23. 231 Directory structure 232 Server appliance home page 232 Virtual site home page 232 Customized error Web pages 233 Site user home page 234 xxii User Manual Sun Cobalt RaQ XTR server appliance Contents E Domain Name System 235 Basic DNS 235 Enabling the DNS server feature 236 Configuring a primary DNS server 236 Specifying a Forward Address A record 237 Specifying a Reverse Lookup PTR record 238 Specifying a mail server MX record 239 Specifying an alias CNAME record 240 Configuring a secondary DNS server 240 Adding a secondary domain 241 Adding a secondary network 241 Advanced DNS 242 Network Mask Notation Conversion 242 Delegating a subdomain 243 Delegating a subnet 244 Configuring server settings 244 Start of Authority SOA configuration 245 Name server NS 246 Domain administrator email address 246 Refresh interval 246 Retry interval 246 Expire interval 246 Time to live period TTL 246 Sample setup of DNS service 247 Reverse Lookup PTR record 248 Forward Address A record 249 Mail Server MX record 250 Brief history of the Domain Name System DNS 251 What is a DNS record 252 Who manages your DNS records 252 How does DNS work 252 User Manual Sun Cobalt RaQ XTR server appliance xxiii Contents F Disaster Recovery with Third Party Software How disaster recovery works Locking the UI databases General steps to perform disaster recovery General notes regarding backup services Knox Arkeia
24. 8 J Yfed 124 20 MB 10 12 FTP 0 0 187 0 138 kiail i E Backup and Restore b Maintenance Active Monitor Figure 64 Configure Reporting Options table Configure Reporting ie Ji Stating From December a J 9000 a December Generate Report 144 User Manual Sun Cobalt RaQ XTR server appliance Server Usage Web To view the statistics for Web traffic on the server L Select Server Management gt Server Usage gt Web If a report has been generated the Web Usage Summary Statistics table appears See Figure 65 If a report has not yet been generated the Web Usage Summary Statistics table does not appear To generate a report see Step 3 below The Web Usage Summary Statistics table displays a number of rows of information concerning Web usage including the dates for which the report was generated A second table entitled Other Web Usage Statistics offers hypertext links for more detailed information Click on a link to see a detailed bar chart for a particular criterion e Use by Virtual Site This graphically represents the amount of Web traffic broken down by virtual site on the server for both past and present virtual sites These statistics can help you determine the virtual site with the largest amount of Web traffic e Periodic Reports tThis graphically represents the cumulative Web traffic broken down by hour of the day or day of the we
25. CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE User Manual Sun Cobalt RaQ XTR server appliance 279 Appendix H Licenses GNU General Public License Version 2 June 1991 Copyright C 1989 1991 Free Software Foundation Inc 59 Temple Place Suite 330 Boston MA 02111 1307 USA TERMS AND CONDITIONS FOR COPYING DISTRIBUTION AND MODIFICATION 0 This License applies to any program or other work which contains a notice placed by the copyright holder saying it may be distributed under the terms of this General Public License The Program below refers to any such program or work and a work based on the Program means either the Program or any derivative work under copyright law that is to say a work containing the Program or a portion of it either verbatim or with modifications and or translated into another language Hereinafter translation is included without limitation in the term modification Each licensee is addressed as you Activities other than copying distribution and modification are not covered by this License they are outside its scope The act of running the Program is not restricted and the output from the Program is covered only if its contents constitute a work based on the Program independent of having been made by running the Program Whether that is true
26. Ensure that the card that you are installing is compatible with the power budget of the PCI slot Caution The chassis contains electrostatic sensitive components Observe proper ESD precautions whenever the server appliance s cover 1S removed 1 Power down and remove the server appliance from the equipment rack by reversing the installation procedure in Chapter 2 2 Place the server appliance on a stable flat surface 3 Remove the mounting brackets from each side of the chassis Each bracket is attached to the chassis with four screws see Figure 101 Figure 101 Mounting brackets and cover fasteners 214 User Manual Sun Cobalt RaQ XTR server appliance Installing a PCI expansion card 4 Unfasten the eight screws that attach the cover to the server appliance chassis three screws on each side and two screws at the rear of the chassis Note Ensure that the front panel is completely slid back into the chassis before attempting to remove the cover 5 Working from the rear of the chassis slide the cover back approximately three inches see Figure 102 6 Lift up the rear of the cover first and then remove the cover from the chassis Figure 102 Removing the cover User Manual Sun Cobalt RaQ XTR server appliance 215 Appendix C Upgrading the Sun Cobalt RaQ XTR server appliance 7 Working from the rear of the chassis loosen the screw holding the PCI Retainer and rotate the retainer clockwi
27. ISP gives you a list of 30 networks used by 30 points of presence POPs which are regional ISP offices across the country and your clients can dial in from any of them then you must trust all 30 networks or these users cannot send email through your Sun Cobalt RaQ XTR server appliance User Manual Sun Cobalt RaQ XTR server appliance 131 Chapter 5 Server Management Enabling email relaying To enable email relaying add the IP addresses or domain names or both of the machines which use your server appliance as the SMTP server 1 Select Server Management gt Control Panel The Service Settings table appears 2 Click the green pencil icon next to Email Server The Email Parameters table appears see Figure 55 One field is labeled Relay for the following hosts domains The following paragraphs explain how to fill in this field a0 9 28 125 l l 10 9 28 129 Relay forthe folowing Hoste Domaims 10 959 28 130 3 Click Save Changes in the Email Parameters table The entries you add to this field serve as part of a pattern match against the email that the client is sending As a result some handy shortcuts are possible If you have a number of hosts in the same network block you can as a shortcut simply enter the number of the network block For example specifying a network such as 192 168 1 in the Relay email from these hosts domains field trusts all IP addresses from 1
28. Legato NetWorker To perform a restore with the Legato NetWorker software you must have backed up the server appliance to a NetWorker server Preparing for disaster recovery Prepare your Sun Cobalt RaQ XTR server appliance for disaster recovery by performing the following steps 1 Perform an OS restore to wipe the hard disk drive and return the server appliance to a factory fresh state 2 Configure the server appliance through the Setup Wizard and return it to the network The server appliance must be able to communicate with the backup server otherwise the recovery will fail 3 If possible configure the server appliance to use a network time protocol NTP server to set the clock on the server appliance On the Server Desktop UI select Control Panel gt Time to configure the time settings or to specify an NTP server User Manual Sun Cobalt RaQ XTR server appliance 265 Appendix F Disaster Recovery with Third Party Software 4 Select Backup and Restore gt Legato NetWorker and configure the Legato NetWorker client on the server appliance e Enable Client Click to enable the check box to enable the backup client e Legato Server Hostnames Enter the fully qualified domain names of Legato NetWorker backup servers Legato servers must have valid host names e Service port range Sets the range of the system s service ports to the one specified default range is 9000 9010 e Connection Port Range Sets th
29. SMTP does not try to authenticate a user when an SMTP connection is made Every email server on the Internet has to be able to deliver email to you so the email servers must be able to connect freely to send and receive email The Sun Cobalt RaQ XTR server appliance accepts email for processing if the recipient has a user account or an alias email account or if the sending host your client PC is trusted to relay outgoing email messages to another domain These trusts are defined by host or domain names as well as by IP addresses and networks Caution Some users advise you to open relay to all com edu net and other top level domain addresses However doing so allows hosts belonging to com edu net and others to relay email through your server this relayed mail is known as spam mail Spam mail can appear as though it originated from your server and as aresult others may blacklist your server as a known spam site If your server is blacklisted many mail servers will not relay your email and your customers will not receive a large amount of their email messages If you have users who access your server through the Internet ask your Internet service provider ISP which networks are used by their remote access dial up equipment For example if the ISP says the network 192 168 10 5 through 192 168 10 24 then enter 192 168 10 in the Relay email from these hosts domains field of the Email Parameters table If your
30. SSL the Site Administrator must now create a self signed certificate The self signed certificate can be signed later by an external authority L 76 Under the Site Management lt sitename gt tab select Site Settings gt SSL on the left side The Certificate Subject Information table appears See Figure 35 Enter the following information Country Enter the two letter country code for example AU for Australia or US for United States State Enter the name of the state for example New South Wales or California Locality Enter the city or locality for example Sydney or Toronto Organization Enter the name of the organization for example The Widgets Corporation Organizational Unit As an option enter the name of a department for example Hardware Engineering Select Generate self signed certificate from the pull down menu at the bottom Click Save Changes The server appliance processes the information and regenerates the screen with the new self signed certificate in the Certificate Request and Certificate windows See Figure 36 User Manual Sun Cobalt RaQ XTR server appliance SSL settings Certificate Subject Information Figure 35 shows the certificate subject information table for an SSL certificate Figure 35 Certificate subject information table for an SSL certificate ceEeaAaA tT NT WOR K S Certificate 7 User Management users File Import Export Organization
31. Sun Cobalt RaQ XTR server appliance using through a Web browser Access the Server Management screen by typing either http lt IP address gt admin or http lt hostname domainname gt admin into your browser These Web pages are password protected you must enter your Server Administrator password When you log in to the server appliance with the user name admin or alteradmin the Server Desktop UI has tabs see Figure 47 This screen is used for the management tasks that are performed only by the Server Administrator admin or the alternate administrator alteradmin 1 Setting up and maintaining the Sun Cobalt RaQ XTR server appliance 2 Creating virtual sites 3 Creating access privileges and providing services for the Site Administrators and site users The Server Administrator functions are described in the sections that follow 102 User Manual Sun Cobalt RaQ XTR server appliance Approaches to server appliance administration Definition of a virtual site Whereas industry uses the term virtual host we use the term virtual site In our definition a virtual site consists of a Domain Name System DNS domain with Web FTP and email services Each virtual site contains its own list of site user accounts Each site user account has its own Web page FTP directory email spool and any number of email aliases The fully qualified domain name of a virtual site is unique to that site while its IP address can
32. To section of the table enter an email address in the format lt xxxxx yyy zzz gt in the field For more than one email address separate the addresses with a comma 3 Click Save Changes Figure 20 Email Settings table Account Email Settings Usage Data l Forward Email To Backup hank yon for your email will reply to you as soon as Restore Yacation hiessage ossible Save Changes User Manual Sun Cobalt RaQ XTR server appliance 37 Chapter 3 Site User To disable the email forwarding feature 1 Click Personal Profile gt Email The Email Settings table appears see Figure 20 2 Inthe Forward Email To section of the table delete the email address from the field 3 Click Save Changes Vacation message The Vacation Message feature allows you to enter a vacation reply message that is automatically sent to each person who sends you email This feature is useful when you know that you will not be reading or responding to incoming email messages for a period of time A vacation reply email is sent only once a week to each sender Enabling the vacation message To enable the vacation message 1 Click Personal Profile gt Email on the left The Email Settings table appears see Figure 20 2 Inthe Vacation Message section of the table click to enable the check box In the scrolling text window type the text of the message you want to send to us
33. User C User C Virtual Site 4 Virtual Site n Site Administrator Site Administrator User A User A User B User B User C User C 34 User Manual Sun Cobalt RaQ XTR server appliance Overview of the Site User features Overview of the Site User features When you log on to the Sun Cobalt RaQ XTR server appliance as an individual user the Server Desktop user interface UI consists of two tabs at the top of the screen Programs and Personal Profile e The Programs tab provides access to third party applications that the Server Administrator has loaded on to the server appliance e The Personal Profile tab allows you to configure your personal settings on the server appliance Note To reduce the number of steps in each procedure the menu Cay commands are grouped together and shown in bold type face Right angle brackets separate the individual items to click For example Personal Profile gt Usage Data means click on the Personal Profile tab in the top menu bar and then click on the Usage Data menu item on the left Programs A site user can access third party applications that the Server Administrator has loaded on to the server appliance For more information on third party applications available for Sun Cobalt server appliances visit the Solutions Web site at http www cobalt com solutions User Manual Sun Cobalt RaQ XTR server appliance 35 Chapter 3 Site User Personal profile The Pers
34. a compression ratio of 2 1 of the files The larger value assumes no compression of the files Method of Backup This field allows you to specify the backup method to transfer the backup archive file to your computer Click the radio button select a method For more information on the fields for each method see Backup file locations on page 94 Windows File Sharing SMB places the backup file onto a directory shared from a Windows machine e File Transfer Protocol FTP writes the backup file to an FTP server e Networks File Sharing NFS places the backup file on a mountable NFS resource User Manual Sun Cobalt RaQ XTR server appliance 9 Chapter 4 Site Management e Backup Interval Select how frequently to back up the data daily weekly or monthly e Day The day of the week needs to be set only for weekly or monthly backup intervals For weekly backups select the day of the week on which the backup takes For monthly backups select the day of the month L Note Keep in mind that not all months have 31 days If you select Monthly as the backup interval and select Day 31 your backup occurs only in months that have 31 days Start Time Start Time can be used to specify the exact time of day at which the backup begins 3 Click Save Changes The file transfer can takes several seconds to several minutes or if the file transfer fails for any other reason delete the partial backup file stored o
35. account on the Sun Cobalt RaQ XTR server appliance The extension for a backup file is tgz Performing a backup To perform a backup 1 Click Personal Profile gt Backup The Personal Data Backup table appears see Figure 22 The table displays the name of the backup file and the estimated size of the file in megabytes MB 2 The server appliance assigns a default name in the Archive Name field the default name comprises your user name and the date of the backup The Estimated Archive Size field provides an estimate of the size of the backup file The lower value displayed assumes a compression ratio of 2 1 of the files in your home directory The larger value assumes no compression of the files 3 Click Start to begin the backup process A dialog appears asking for a location on your personal computer in which to save the backup file 4 Choose a location and click Save A percentage bar appears to indicate the progress of the backup Figure 22 Personal Data Backup table eT a eo a T Account Personal Data Backup r Archive Name ewilcox 12 21 2000 t02 Email Usage Data Backup a Estimated Archive Size O 1 0Mo Restore 40 User Manual Sun Cobalt RaQ XTR server appliance Personal profile Restore The Restore feature allows you to restore the files and subdirectories in your home directory from a tgz backup file For more information see Backup on page 40 Caution The system
36. alias on a separate line 5 Click Save Changes 60 User Manual Sun Cobalt RaQ XTR server appliance Importing and exporting site users Importing and exporting site users As Site Administrator you can import a list of users to a virtual site by uploading a specially formatted text file containing the names of the users and their settings You can also export the list of users on the virtual site to a text file that is compatible with the import function These two functions allow you to rapidly create and maintain accounts for large numbers of site users Creating a TSV text file The first step in importing a list of users is to generate a text file in the required format The file format used is called tab separated value TSV format and contains a separate line for each user you want to add Each line contains the parameters for the user a tab character separates each parameter The parameter order is the following lt username gt lt tab gt lt fullname gt lt tab gt lt password gt lt tab gt lt email aliases gt To specify multiple email aliases for a user separate each alias with a space character Other parameters for a site user such as the amount of space quota and access privileges cannot be specified in the file for individual users However the settings specified in the User Defaults page are applied to each user imported Thus for example if you wanted all the users in your text file to have FrontPa
37. an individual user Caution Granting shell access can greatly compromise the security of your server appliance e Enable Secure POP3 APOP You can enable the Authentication Post Office Protocol APOP for a virtual site APOP is a challenge response authentication scheme built on top of the standard POP protocol APOP is designed in a way that protects your password when being sent across the network L Note If you enable APOP for a user that user can check his or her email only through an APOP client a regular POP3 client will not work unless APOP is disabled for that user User Manual Sun Cobalt RaQ XTR server appliance 113 Chapter 5 Server Management e Enable common gateway interface CGI scripts You can enable this virtual site and all the site users to have CGI based dynamic Web content on the server appliance CGI allows a user to have a Web site run programs that dynamically generate hypertext markup language HTML pages in response to specific user inputs CGI scripts can be created on a user s desktop computer and then transferred to the server appliance with a file transfer protocol FTP application e Enable Server Side Includes The server appliance can correctly display server parsed Web pages shtml FrontPage Server Extensions When you enable FrontPage Server Extensions on a virtual site a FrontPage client webmaster account is created and you must provide a password for the webmaster
38. and displays the results in a table with the same five columns Removing a site user To remove a site user L Select Site Management gt User Management gt Users The User List table appears Locate the site user that you want to remove Click the red trashcan icon next to the site user A confirmation dialog verifies the deletion Click OK to delete the site user s account and files L Note If you are deleting a site user who has a large amount of data or if the system determines that the operation will take some time you are be presented with a status screen while the user is deleted A final status screen informs you that the user has been deleted successfully User Manual Sun Cobalt RaQ XTR server appliance 55 Chapter 4 Site Management Entering user email settings and aliases Mail Forwarding and Vacation Message Note Site users can edit the Mail Forwarding and Vacation Message settings through the Personal Profile tab See Personal profile on page 36 Individual site users can choose to have their email forwarded to another email account Site users can also choose to enable a vacation reply message that 1s automatically sent to each person who sends the user an email This feature is useful when users know they will not be reading or responding to incoming email messages for a period of time As the Site Administrator you can enter these email settings for site users at their reques
39. and domain names which can resolved to IP addresses DNS servers translate host names and domain names for example www cobalt com to an associated IP address for example 192 168 1 10 For example Sun Microsystems Inc has registered the domain name sun com for use by our servers mail sun com www sun com and others The host names mail and www represent different servers registered in the same domain A domain name is a computer name suffix shared by a group of computers in the same organization A domain name should be associated with an IP address through a Forward Lookup record Domain names are organized in a hierarchy this hierarchy includes your company or server name and a country code for example uk or ca or a top level domain for example com or edu A Web site on the server is created with one IP address one host name and one domain name that together establish the identity of that Web site on the Internet Each domain name requires a primary domain authority on one DNS server A secondary DNS server acts as a backup to the primary DNS information is configurable only on the primary server and not on the backup server User Manual Sun Cobalt RaQ XTR server appliance 235 Appendix E Domain Name System Enabling the DNS server feature IS Important Always click Save Changes after modifying DNS records If you do not the changes will not take effect To enable the DN
40. appears with the new data User Manual Sun Cobalt RaQ XTR server appliance Server Usage Figure 68 shows the Configure Reporting Options table Figure 68 Configure Reporting Options table vtraFren O mnoo Decenie Te Generate Report Mail To view the statistics for email traffic on the server L Select Server Management gt Server Usage gt Mail If a report has been generated the Mail Usage Summary Statistics table appears See Figure 69 If a report has not yet been generated the Mail Usage Summary Statistics table does not appear To generate a report see Step 3 below The Mail Usage Summary Statistics table displays a number of rows of information concerning email usage including the dates for which the report was generated A second table entitled Other Mail Usage Statistics offers hypertext links for more detailed information Click on a link to see a detailed bar chart for a particular criterion e Use by Virtual Site This graphically represents the amount of email traffic broken down by virtual site on the server You can view Statistics based on which domains sent email and which domain received email Mail traffic that has been relayed through the server appliance or destined for domains other than those served by this server is summarized in this report These statistics show you the volume of email sent and received by a given domain e Periodic Reports
41. be shared by many sites With the advent of name based virtual hosting it is no longer necessary to dedicate an IP address to a virtual site The Web server can now differentiate among target virtual sites according to the name requested Many virtual sites on the Sun Cobalt RaQ XTR server appliance can share one IP address However not all services are compatible with name based virtual hosting SSL encryption for Web data bandwidth management and an anonymous FTP account can only be enabled on one name based virtual site per IP address hosted by the server appliance The IP address of the server appliance can be shared by many virtual sites or it can be unique to one virtual site The server appliance has one main site which cannot be deleted and virtual sites The main site uses the IP address assigned to the server appliance using the LCD console On the Server Management gt Site Management screen the main site is listed in the Virtual Site List table the trashcan icon in the third column for the main site is grayed out disabled as this site cannot be deleted from the list of virtual sites The options and features available on a virtual site can also be configured for the main site User Manual Sun Cobalt RaQ XTR server appliance 103 Chapter 5 Server Management Organization of the Server Management tab The following functions are available under the Server Management tab on the Server Desktop UI These func
42. by Domain This graphically represents the domains from which Web traffic originated broken down by domain and if available by sub domain see Figure 39 for a sample Sub domains are indented under their parent domains the values for the sub domains are subsumed within and add up to the value for the parent domain L Note For this report to contain resolved domain names for 3 To generate a report click Customize The Configure Reporting Options example com edu or org the Hostname lookups option must be enabled at the time of the Web traffic If this option is not enabled all traffic appears to originate from unresolved IP addresses Only the Server Administrator can enable this option To enable this option see Web server on page 126 Report by Files Requested This graphically represents the Web traffic broken down by individual files requested Requests by Type of File This graphically represents the Web traffic broken down by type of file requested Download log file This allows you to download the current Web traffic log file You can then analyze the log file with external analysis software 9 table appears You can generate a new report for a selected range of dates 4 From the pull down menus choose a start date and end date 5 Click Generate Report The Web Usage Summary Statistics table appears with the new data 84 User Manual Sun Cobalt RaQ XTR server appli
43. can greatly compromise the security of your server appliance Note Disabling the telnet server in the Service Settings table denies telnet access to all users even if they have been granted shell access You can enable or disable the telnet server 1 Select Server Management gt Control Panel The Service Settings table appears 2 Click to enable or disable the check box next to Telnet Server 3 Click Save Changes User Manual Sun Cobalt RaQ XTR server appliance 133 Chapter 5 Server Management Simple Network Management Protocol SNMP agent If the SNMP agent is enabled you can use SNMP software to remotely monitor server information such as CPU utilization and network traffic You can enable or disable the Simple Network Management Protocol SNMP agent 1 Select Server Management gt Control Panel The Service Settings table appears 2 Click to enable or disable the check box next to Simple Network Management Protocol SNMP agent 3 If you are disabling the SNMP agent click Save Changes If you are enabling the SNMP agent click on the green pencil icon for this service in the Service Settings table The SNMP Parameters table appears see Figure 56 4 Enter the SNMP communities that can have read only and read and write access to this SNMP agent The default read access community is public 5 Click Save Changes in the SNMP Parameters table 6 Click Sa
44. column displays the user name of the site user The third column displays the email alias es of the site user The fourth column displays icons to indicate which services are enabled for a site user telnet shell access FrontPage Server Extensions or Secure POP 3 APOP to indicate that a site user is the Site Administrator or to indicate that a site user is suspended The fifth column displays icons to manage a site user s settings or the email settings for the site user or to remove a site user For an explanation of the icons see Preface on page 1x The Site Management functions are described in the following sections User Manual Sun Cobalt RaQ XTR server appliance 47 Chapter 4 Site Management Figure 25 User List table T User Management Search User List File mponExpor e e List Management 3 Site Settings aw w f Set User Defaults fs Add User gt 3 usage Statistics User List 1 13 of 13 a ee Backup Restore Eric Wilcox 2 w i Holly Hodges 2m CO Matt 5 tander matt stander Patick Baltz pbaltz pattick baltz Patick Bose phose patie bose Renee Reyes Estevez meyes renee reyes estevez Timothy S tonis tstonis timothy stonis Thomas Yu tyu thomas yu Vincent Nguyen vnguyen vincent nguyen fH il 48 User Manual Sun Cobalt RaQ XTR server appliance Organization of the Site Management tab Organization of the Site
45. com ease 146 cobalt com User Manual Sun Cobalt RaQ XTR server appliance 85 Chapter 4 Site Management FTP To view the statistics for FTP traffic on the virtual site L SO Select Site Management gt Usage Statistics gt FTP If a report has been generated the FTP Usage Summary Statistics table appears See Figure 40 If a report has not yet been generated the FTP Usage Summary Statistics table does not appear To generate a report see Step 3 below The FTP Usage Summary Statistics table displays a number of rows of information concerning FTP usage including the dates for which the report was generated A second table entitled Other FTP Usage Statistics offers hypertext links for more detailed information Click on a link to see a detailed bar chart for a particular criterion Periodic Reports This graphically represents the cumulative FTP traffic broken down by hour of the day or day of the week These statistics can help you determine the busy periods for the virtual site Historical Use This graphically represents the total FTP traffic broken down by specific day week or month during the report period These statistics can help you determine the busiest specific day week or month for FTP traffic on the virtual site Requests by Domain This graphically represents the domains from which FTP traffic originated broken down by domain and if available by sub domain Sub domai
46. console to configure the network Figure 9 shows the LCD console for the Sun Cobalt RaQ XTR server appliance The LCD screen on the front panel of the server appliance displays two lines of text The top line of the LCD presents instructions on data to enter the bottom line displays the data already entered Use the arrow buttons next to the LCD screen to enter the required network information manually Appendix A Using the LCD Console provides more information about functions available through the LCD console Figure 9 LCD console Cf o During startup the LCD screen displays status information about the boot process itself When setting up the server appliance the LCD console is used to enter network configuration information Once the server appliance is running the LCD console is used to change network configuration information configure a UPS unit reboot the server lock the LCD console and reset the Server Administrator password User Manual Sun Cobalt RaQ XTR server appliance 17 Chapter 2 Setting up the server appliance The arrow buttons function as follows P The Left arrow button moves the cursor to the left D The Right arrow button moves the cursor to the right Cle The Up arrow button increases the digit located at the cursor position w The Down arrow button decreases the digit located at the cursor position CS The S select button displays the next option D The E enter button accepts
47. copy of any of the Software and you may not make any copy of any of the written materials accompanying the Software andor the Hardware The software on the OS Restore CD is intended to be used only to restore the Sun Cobalt product to its initial factory functionality Sun Microsystems and its licensors retain ownership of the Software and no rights are granted to you other than a lisense to use the Software on the terms expressly set forth in this Agieement You acknowledges that the underlying suuet SCUHENET organization and sowiees code of the Software and the design and stuschues of the Hanlyware are valuable trade secrets of Sun Microsystems andor its licensors and you agree nat to decompile disassemble reverse engineer ar modify in any way any of the Softwar or to reverse engineer the Hardware You may not transfer or assign yow tights to use the Software except upon a transfer of any Hardware with which or for which it was supplied and then only if Sun Micros ystems receives the wiitten agement of the transferee to be bownd by all of the terms of this Agicement You may not kansier of assign you rights to use the Softee without the prior written consent of Sun Microsystems Any attempted assignment without such consent shall be void You may not export the Software Hardware and related materials in violation of the export contol laws of the United States of America and other countries Upon any violation of any of the provisions of this
48. defsult Properties Controls Descnpton Stop serucr Stops the running server Web sarusr wil warn that engine is disabled Restart Server Stops and starts the angina Descnpton Databases configure database settings ASP Applications Addfremovefconfigure asp applications ASP properties Settings Configure general settings for server View Logs Show leg files for server Semrer Infennaten status Running uptime running for 3 86 days location fhomefs chiliaspfasp apache 3000 web serwer z http dthick cobalt com 00 port 3000 User Manual Sun Cobalt RaQ XTR server appliance 135 Chapter 5 Server Management Domain Name System DNS server Domain Name System DNS is a vital and integral part of the Internet Setting up DNS correctly on your Sun Cobalt RaQ XTR server appliance server is very important For this reason we have created an appendix solely for explaining DNS See Appendix E Domain Name System The appendix covers the following items e basic DNS issues e advanced DNS issues e aquick start guide detailing a sample setup of DNS for a Sun Cobalt RaQ XTR server appliance e a brief history of the DNS service Network The network settings make the Sun Cobalt RaQ XTR server appliance visible to other computers If you change the IP address on the LCD console or in the Server Desktop UI the server appliance reboots Important Coordinate the network configuration in
49. depends on what the Program does 1 You may copy and distribute verbatim copies of the Program s source code as you receive it in any medium provided that you conspicuously and appropriately publish on each copy an appropriate copyright notice and disclaimer of warranty keep intact all the notices that refer to this License and to the absence of any warranty and give any other recipients of the Program a copy of this License along with the Program You may charge a fee for the physical act of transferring a copy and you may at your option offer warranty protection in exchange for a fee 280 User Manual Sun Cobalt RaQ XTR server appliance GNU General Public License 2 You may modify your copy or copies of the Program or any portion of it thus forming a work based on the Program and copy and distribute such modifications or work under the terms of Section 1 above provided that you also meet all of these conditions a You must cause the modified files to carry prominent notices stating that you changed the files and the date of any change b You must cause any work that you distribute or publish that in whole or in part contains or is derived from the Program or any part thereof to be licensed as a whole at no charge to all third parties under the terms of this License c Ifthe modified program normally reads commands interactively when run you must cause it when started running for such interactive use in the most or
50. devices 1 Plug the UPS unit into the wall socket 2 Turn on the UPS 3 Plug the server appliance units into the UPS power sockets 4 Connect the UPS serial cable to the UPS unit and the serial port on the server appliance that will serve as the master See Figure 91 IS Important You must use the serial cable shipped with the UPS unit 5 On the LCD console hold down the CS button for approximately 2 seconds The LCD screen displays SELECT SETUP NETWORK 6 Press the CS button until CONFIGURE UPS appears in the LCD screen SELECT CONFIGURE UPS 7 Press the CE button 8 Use the arrow buttons to toggle the cursor between On and Off Select On 9 Press the CE button 10 Use the arrow buttons to toggle the cursor between M aster and S lave 11 Press the CE button If you choose M aster the server appliance configures itself automatically for the UPS User Manual Sun Cobalt RaQ XTR server appliance 189 Appendix A Using the LCD Console 12 If you choose S lave the LCD screen prompts you for the IP address of the 13 device configured as the master Enter the IP address using the arrow buttons The left and right arrow buttons move the cursor position to the left or right The up and down arrow buttons increase or decrease the digit at the cursor position Press the CE button The LCD screen returns to the host name and IP address The LCD screen does NOT prompt y
51. home or small business is close enough to a telephone company central office that offers DSL service you may be able to receive data at rates of up to 6 1 Mb s More typically individual connections provide from 512 kb s to 1 544 Mb s downstream and about 128 kb s upstream A DSL line can carry both data and voice signals and the data part of the line is continuously connected DNS See Domain Name System DNS User Manual Sun Cobalt RaQ XTR server appliance 289 Appendix I Glossary Domain name The location of an organization or other entity on the Internet For example the address www cobalt com locates an Internet address for the domain name cobalt com at a particular IP address and a particular host server named www Domain Name System DNS The Internet service responsible for translating a human readable host name such as cobalt com into a numeric IP address 111 123 45 67 for TCP IP communications DSL See Digital Subscriber Line DSL Dynamic Host Configuration Protocol DHCP A protocol that provides a mechanism for allocating IP addresses dynamically so that an address can be reused when a host no longer needs it Encryption The transformation of data into a form unreadable by anyone without a secret decryption key Its purpose is to ensure privacy by keeping the information hidden from anyone for whom it is not intended In the area of security encryption is the ciphering of data by applyi
52. jhinojosa Engoren a o fe Select All Users fe Select All Users fe Confirm New hailing List 66 User Manual Sun Cobalt RaQ XTR server appliance Mailing list management Modifying a mailing list To modify a mailing list 1 Select Site Management gt List Management The Mailing Lists table appears 2 Click the green pencil icon next to the mailing list you want to modify The Modify Mailing List table appears See Figure 33 3 Modify the information as necessary see the procedure for adding a new mailing list for the options 4 Click Confirm Modify Figure 33 shows the Modify Mailing List table in the List Management section Figure 33 Modify Mailing List table z COBALT es on fs Tow oc fF x S User Management Modify Mailing USt sales 1hick cobalt com Users File Import Export Mating List ame sales gt i Amine Let Password m d Mating List Password o j Site Settings Password again ib Usage Statistics e iia Subscriptions be Aow Unsubscribed Posting g ito List i Restore il Backup j 7 Extemal Reri pients ad Pe gistered User Recipients Select All Users Select All Users L n gt Confirm Modify
53. machine and the configuration databases may not be synchronized after the disaster recovery process is complete This is also true for modifications to system configurations that do not use the Server Desktop UI After disaster recovery the machine may be in an inconsistent state 1f the configuration databases and the system configuration files do not agree 256 User Manual Sun Cobalt RaQ XTR server appliance General steps to perform disaster recovery This begs the question So why not lock the UI until the backup ends Unfortunately that would entail shutting down CCE for the duration of the process and locking postgres for an unknown duration while the machine writes to the backup server Because this would affect both the responsiveness of the Server Desktop UI Sun decided against locking the UI for the duration of the backup process Sun Microsystems recommends that you schedule backups for times when it is unlikely that system configuration changes are in progress Partly for this reason most backup systems automatically schedule backups for the early hours in the morning General steps to perform disaster recovery The general procedure for performing disaster recovery is as follows 1 Perform an OS restore to wipe the hard disk drive and return the Sun Cobalt RaQ XTR server appliance to a factory fresh state 2 Configure the server appliance through the Setup Wizard and return it to the network The server a
54. rights reserved Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met 1 Redistributions of source code must retain the above copyright notice this list of conditions and the following disclaimer 2 Redistributions in binary form must reproduce the above copyright notice this list of conditions and the following disclaimer in the documentation and or other materials provided with the distribution 3 All advertising materials mentioning features or use of this software must display the following acknowledgment This product includes software developed by the University of California Berkeley and its contributors 4 Neither the name of the University nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission THIS SOFTWARE IS PROVIDED BY THE REGENTS AND CONTRIBUTORS AS IS AND ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED IN NO EVENT SHALL THE REGENTS OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT INDIRECT INCIDENTAL SPECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES LOSS OF USE DATA OR PROFITS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN
55. settings for a site user Delete In the Virtual Site List table under under Server Management gt Site Management used to delete a virtual site from a Sun Cobalt RaQ XTR server appliance In the Bandwidth Limits table under Server Management gt Control Panel used to delete a bandwidth limit for an IP address In the User List table under Site Management lt sitename gt gt User Management used to delete a site user from a virtual site Site Administrator In the User List table under Site Management lt sitename gt gt User Management indicates that the user is a Site Administrator for the virtual site User Manual Sun Cobalt RaQ XTR server appliance xi Preface Table 1 Icons used in the user interface a Telnet In the User List table under Site Management lt sitename gt gt User Management indicates that a user has telnet shell access FrontPage In the User List table under Site Management lt sitename gt gt User Management indicates that a FrontPage User Web is enabled for a site user Secure POP APOP In the User List table under Site Management lt sitename gt gt User Management indicates that a Authentication POP is enabled for a site user Suspension Disabled In the Virtual Site List table under Server Management gt Site Management indicates that a virtual site has been suspended by the Sun Cobalt RaQ XTR ser
56. the Sun Cobalt RaQ XTR server appliance for more information on replacing a failed hard disk drive Once you replace a failed drive on a Sun Cobalt RaQ XTR server appliance and reboot the server the system detects the new hard disk drive and automatically begins to re integrate it e Fora RAID 1 configuration the system synchronizes the new hard disk drive to the existing drive to recreate a mirrored disk drive e Fora RAID 5 configuration the system recreates the failed hard disk drive from the parity data available on the other hard disk drives Note While the server appliance server is re integrating the new hard disk drive the server is not in a RAID configuration but it can still serve requests 166 User Manual Sun Cobalt RaQ XTR server appliance Active Monitor You can verify that the server is re integrating the replacement disk drive through Active Monitor 1 Select Server Management gt Active Monitor The status tables for the system components and services appear The status for Disk Integrity RAID should be yellow 2 Click the green magnifying glass icon to see the detailed view of the re integration process Important If the detailed view of the Disk Integrity RAID ic component does not show the replacement hard disk drive being re integrated the replacement drive is not compatible with the remaining drives Verify that the replacement drive matches the make and model of t
57. the server appliance Responding to email alerts from the server appliance in order to forestall potential problems User Manual Sun Cobalt RaQ XTR server appliance oy Chapter 2 Setting up the server appliance Alternate Administrator feature The Alternate Administrator alteradmin feature allows a person to have the same level of access to the server as the Server Administrator admin but without having to use the user name admin and password to log in For Internet service providers ISPs who offer Sun Cobalt RaQ XTR server appliances to their customers this feature allows the ISP access to the server if the Server Administrator has forgotten or incorrectly entered the password for the user admin Once the user a teradmin has been set up the user alteradmin does not appear on the server appliance to any other user including the Server Administrator If the user alteradmin has not been set up a field to enable the user alteradmin and enter a password is displayed in the Administrator Settings table for the user admin under the Personal Profile tab See Personal profile on page 36 Once the user alteradmin is enabled only the alteradmin can disable the user alteradmin This is performed through the Administrator Settings table for the user alteradmin under the Personal Profile tab See Personal profile on page 36 Password guidelines Use the following guidelines when choosing a password 1 Use be
58. the server appliance can be managed from any computer on the network with a valid Web browser 20 User Manual Sun Cobalt RaQ XTR server appliance Phase 2 Setting up with the Web browser Support for RAID 0 RAID 1 and RAID 5 Important The Sun Cobalt RaQ XTR server appliance IE Administrator can set the level of RAID only through the Setup Wizard Once the Setup Wizard process is complete the level of RAID cannot be changed unless the system is returned to a factory fresh state using an OS restore CD Ensure that you have decided on the level of RAID that you want to implement before launching the Setup Wizard A redundant array of independent disks RAID is a way of storing the same data in different places thus redundantly on multiple hard disk drives A RAID appears to the operating system to be a single virtual disk drive Redundancy means that there is protection against the failure of any single hard disk drive Redundant data is used by a RAID system in the event of a failure this redundant data can either be a mirror copy or parity data used to reconstruct the actual data The Sun Cobalt RaQ XTR server appliance offers three different levels RAID depending on the configuration of the server each with its own advantages and disadvantages e RAID 0 combines the separate hard disk drives into one virtual disk drive and offers the best performance of the three options However the data on the disk drives is not r
59. to the serial port for Smart UPS support The Serial console port allows you to connect serial devices The Network connectors enable ethernet network connections and receive the 10 100 BaseT network cables Network interface 2 eth 1 Network interface 1 eth 0 The Security lock hole is used to lock the unit to a secure location User Manual Sun Cobalt RaQ XTR server appliance ll Chapter 2 Setting up the server appliance View of hard disk drive bay Figure 6 shows the LEDs on the front panel of the hard disk drive Figure 6 Disk drive front panel view 1 The Activity LED blinks to indicate activity on the hard disk drive 2 The Failure LED lights to indicate a defective hard disk drive This LED also tells you when it is safe to remove the hard disk drive from the drive bay When you insert your finger into the front plate the Failure LED lights indicating that it is safe to remove the drive If the Failure LED was lit when you accessed the drive bay it should stay lit when you grasp the front plate of the hard disk drive If the LED does not light or goes out when your finger is inserted in the front plate do not remove the hard disk drive Allow a few seconds for the drive to complete its current task and then try again 12 User Manual Sun Cobalt RaQ XTR server appliance Setup of the Sun Cobalt RaQ XTR server appliance Setup of the Sun Cobalt RaQ XTR server appliance The s
60. two Cobalt configuration databases in the Sun Cobalt RaQ XTR server appliance the databases in Postgres and Cobalt Configuration Engine CCE This appendix describes how disaster recovery works on the server appliance the steps required to perform general disaster recovery and detailed instructions on how to customize and use each of the specific backup solutions How disaster recovery works For the Sun Cobalt RaQ XTR server appliance the term disaster recovery means restoring the server after performing an OS restore operation which wipes the hard drive clean and returns it to a factory fresh state This is also known as bare metal recovery The entire server appliance must be restored in order for the configuration database and the machine configuration to be in synchronization For most files on the server appliance disaster recovery is straightforward the files are recovered from the backup service and written to the file system However the two configuration databases require additional work and the three supported backup services must be tailored to handle these databases User Manual Sun Cobalt RaQ XTR server appliance 255 Appendix F Disaster Recovery with Third Party Software The approach used to recover the configuration databases using Knox Arkeia and Veritas NetBackup works as follows Before a backup operation begins the pre backup script cobalt_prebackup creates archives of the two configuration databas
61. users You can search the list of site users according to the following criteria e by user name full name or email alias e whether the user name full name or email alias is equal to the search string is contained in the search string or is not contained in the search string The screen regenerates and the results of the search are displayed in a table with the same five columns The heading of the table now states Search Results lt x gt Users found To return to the full list of site users select User Management gt Users on the left L Note Suspended users are listed in the search results You can sort the list of site users according to the following criteria e by full name in ascending or descending order e by user name in ascending or descending order Ascending order means from lowest value to the highest value a z or 1 9 Descending order means from highest value to the lowest value z a or 9 1 By default the User List table is sorted by user name in ascending order A green triangle icon indicates the column and order by which the user list is currently sorted Click the green triangle icon on the column head to change the sort order of the user list The screen regenerates and the results are displayed in a table with the same five columns The green triangle icon points up indicating ascending order or down indicating descending order In the heading of the column which has not been sorted a hollow tria
62. which the backup archive file resides e the size of the backup archive file a larger file takes longer to upload and longer to process on the server appliance Note It may be more convenient to upload backup archive files Cay using an FTP based application than to upload them through the browser interface User Manual Sun Cobalt RaQ XTR server appliance 95 Chapter 4 Site Management To perform a restore L 96 Select Site Management gt Restore The Site Data Restore table appears See Figure 45 Fill in the following fields e Existing Archives tgz You can choose to restore backup archive files tgz that have already been uploaded to the server appliance Select an archive file from the pull down menu Once an archive file has been successfully restored it is be deleted to conserve space on the hard disk drive e Upload an Archive The server saves backed up data in an archive file with a tgz extension Use the Browse button to select the tgz archive on your computer or the pull down menu to select an archive e Selective Restore You can browse the contents of backup archive files and choose only the files you wish to restore L Note The Selective Restore option is enabled by default e Directed Restore By default all files are restored to the site directory home sites home If you enter the name of a subdirectory in this field the restored files are placed in that subdirectory instead of th
63. you can publish them on the Sun Cobalt RaQ XTR server appliance using an FTP based application Make sure you have the following information e the host name or the IP address of your server appliance e your user name and password e a filename of your choice to save as your main page the default is index html Launch your FTP software and establish an FTP link to the server appliance Upload your HTML files If you need help consult the instructions for your FTP application User Manual Sun Cobalt RaQ XTR server appliance IS Chapter 6 Services By default the files you upload using an FTP based application are stored in your personal directory the directory path 1s home sites lt sitename gt users lt username gt where lt sitename gt is the fully qualified domain name of your virtual site and lt username gt is your user name Note to the Site Administrator To post Web pages for your site A you must upload to the directory home sites lt sitename gt web Only Site Administrators or the Server Administrator can upload to this directory If you do not specify this directory your Web pages are stored in your personal directory which is not accessible from the Web The Site Administrator can access and edit the site root content in the directory web during an FTP session The site Web root is accessible on the Web at http lt sitename gt Site Administrators can edit their personal Web pages in the directo
64. 0 User Manual Sun Cobalt RaQ XTR server appliance Veritas NetBackup Performing disaster recovery on a server appliance with Veritas NetBackup To perform a restore with the Veritas NetBackup software you must have backed up the server appliance to a NetBackup server Preparing for disaster recovery Prepare your Sun Cobalt RaQ XTR server appliance for disaster recovery by performing the following steps 1 Perform an OS restore to wipe the hard disk drive and return the server appliance to a factory fresh state 2 Configure the server appliance through the Setup Wizard and return it to the network The server appliance must be able to communicate with the backup server otherwise the recovery will fail 3 If possible configure the server appliance to use a network time protocol NTP server to set the clock on the server appliance On the Server Desktop UI select Control Panel gt Time to configure the time settings or to specify an NTP server 4 Select Backup and Restore gt Veritas NetBackup and configure the Veritas NetBackup client on the server appliance e Enable Client Click the check box to enable the Veritas NetBackup backup client e Master Veritas Server Enter the fully qualified domain name of Veritas NetBackup master backup server The Veritas master backup server must have a valid host name e Extra Veritas Servers Enter the fully qualified domain names of any extra Veritas NetBackup backup serv
65. 0 rpm Ultra ATA 100 hard disk drives Two 10 100 BaseT ethernet network interfaces Dual serial console interfaces LCD console for easy set up and administration 64 bit PCI slot for expansion PCI standard short card form factor 6 875 inch length Support for uninterruptible power supply UPS Universal serial bus Software The Sun Cobalt RaQ XTR server appliance has the following software features General features Linux 2 2 multitasking operating system Apache 1 3 12 Web server HTTP 1 1 compliant Virtual hosting services name based and IP based User Manual Sun Cobalt RaQ XTR server appliance 201 Appendix B Product Specifications Common gateway interface CGI support Support for Sun Chili Soft Active Server Pages ASP software PHP 4 support Support for Server Side Includes SSI Perl scripting Email protocol support Simple Mail Transfer Protocol SMTP Internet Message Access Protocol IMAP4 Post Office Protocol POP3 Authentication Post Office Protocol APOP File transfer protocol FTP anonymous FTP access Telnet access Domain Name System DNS server 128 bit Secure Sockets Layer SSL FrontPage 2000 server extensions NTP client support Sun Cobalt Bandwidth Management software Support for Java runtime environment version 1 3 and JOK software from Sun Microsystems Inc Code development environment Legato NetWorker client Knox Arkeia and Veritas NetBackup support Security
66. 118 definition 103 directory structure home page 232 domain name 110 email server alias 111 enable Active Server Pages 113 CGI scripts 114 FrontPage server extensions 112 PHP embedded scripting 113 Secure POP3 113 server side includes 114 shell accounts 113 SSL 75 113 User Manual Sun Cobalt RaQ XTR server appliance 313 Index FTP settings 72 host name 110 IP address 110 IP based site 103 limit on number 106 mailing list 64 adding 65 modifying 67 removing 67 maximum allowed disk space 112 maximum number of users 112 name based site 103 overview 110 removing 121 removing site user 55 restore 95 search feature 107 site settings 68 site user default settings 50 sort feature 107 SSL administration server 79 delete certificate 82 description 73 enable on virtual site 75 enter info from external certification authority 80 externally signed certificate 74 generate self signed certificate 76 main site certificate 79 settings 73 SSL license 286 submit to external certification authority 79 suspend site user 72 suspend site hard 158 suspend site soft 71 usage Statistics disk 90 FTP 86 mail 88 Web 83 user management 50 Web server alias 111 W Web developing pages 180 CGI scripts 180 server side scripting 181 publishing pages FrontPage 183 FTP 181 Web browser requirements vii 8 20 setting up the server appliance 20 Setup Wizard 23 Web server control panel 126 Web server alias 111 Webmast
67. 6 3858 Please coordinate this information with your system adminstrstorte ensure the integrity of yournetwork fe Save Changes Bandwidth The Sun Cobalt RaQ XTR server appliance allows you to set an output bandwidth limit for each IP address that you assign on a server appliance The bandwidth limit applies to all of the name based virtual sites associated with an IP address L Note The Bandwidth feature does not regulate input traffic The limit is specified in kilobits per second kb s and the server appliance enforces a minimum bandwidth limit of 10 kb s The bandwidth limit applies to all outgoing Transmission Control Protocol TCP traffic on a particular IP address This includes Web FTP POP and telnet traffic as well any other TCP based application If multiple users are accessing a bandwidth limited IP address the system divides the bandwidth evenly among the users If multiple named based virtual sites belong to one IP address the bandwidth assigned to the IP address is divided evenly among the total number of users on those name based virtual sites User Manual Sun Cobalt RaQ XTR server appliance 137 Chapter 5 Server Management You can apply a bandwidth limit to an IP address that did not previously have one modify an existing bandwidth limit or delete a bandwidth limit Bandwidth Limits table When you select the bandwidth limit option the Bandwidth Limits table appears see
68. 7 You can generate a new report for a selected range of dates 4 From the pull down menus choose a start date and end date 5 Click Generate Report The Web Usage Summary Statistics table appears with the new data Figure 65 shows the Web Usage Summary Statistics table Figure 66 shows a sample of a Web Usage Periodic Report Figure 67 shows the Configure Reporting Options table Figure 65 Web Usage Summary Statistics table YS TT we oO OF a SS COBALT Site Management control Panel j ji Report Generated December 20 2000 12 23 PM iz Derrer Vsage e QD Fist Request December 15 2000 3 30 PM LsstPeauest December 15 2000 5 06 PM 4 2 FTP Mail CJ Unique Computers Requesting Content Total Successful Requests 12 T Backup and Restore _ iv Maintenance Page Requests 4 storage Failed Requests sl Distinct Files Served Ji Reboot Shutdown System Information Bytes Transferred 89 34 EB Active Monitor Other Web Usage Statistics Lal Use by Virtual Site Ai Periodic Reports all Historical Use by Day Week or Month fall Requests by Domain il all Requests by Type of File L
69. 92 168 1 1 through 192 168 1 254 Note There is no trailing period on the number of the network Cay block and there are only three octets entered in the field It is important that you do not include a trailing dot after the part of the IP address that you want to match If you want to allow connections from a host that ends for example in mydomain com add the string mydomain com in the text area Note If you enter a domain name or part of a domain name in the text box you must have reverse DNS working on your clients 132 User Manual Sun Cobalt RaQ XTR server appliance Control panel File transfer protocol FTP server Using the file transfer protocol site users can upload and download files on the Sun Cobalt RaQ XTR server appliance server Users can transfer files with FTP client software such as Fetch or WS FTP You can enable or disable the FTP server 1 Select Server Management gt Control Panel The Service Settings table appears 2 Click to enable or disable the check box next to File Transfer Protocol FTP Server 3 Click Save Changes Telnet server Telnet access is available but only advanced users should use telnet An advanced user is someone who is proficient in the internal workings of the Unix operating system It is possible to adversely affect the operation of your Sun Cobalt RaQ XTR server appliance if you modify system configuration files Caution Granting shell access
70. AI Downoan Loo File 146 User Manual Sun Cobalt RaQ XTR server appliance Server Usage Figure 66 Sample of a Web Usage Periodic Report n 0 9 P m ie Site H ld E c This report shows the daily distibuton of the cumulative activity Control Panel Server Usage Network 100 FIP aa Mail Li Backup and Restore gt Maintenance Ba Active Monitor EB Hourly Usage fe Back Figure 67 Configure Reporting Options table Configure Reporting Options Snoro m a Generate Report User Manual Sun Cobalt RaQ XTR server appliance 147 Chapter 5 Server Management FTP To view the statistics for FTP traffic on the server L 148 Select Server Management gt Server Usage gt FTP If a report has been generated the FTP Usage Summary Statistics table appears If a report has not yet been generated the FTP Usage Summary Statistics table does not appear To generate a report see Step 3 below The FTP Usage Summary Statistics table displays a number of rows of information concerning FTP usage including the dates for which the report was generated A second table entitled Other FTP Usage Statistics offers hypertext links for more detailed information Click on a link to see a detailed bar chart for a particular criterion Use by Virtual Site This graphically represents the amount of FTP traffic broken down by virtual site on the se
71. Agreement yow right to use the Software and related Hardware shall automatically terminate and you shall be obligated to return to Sun Microsystems or to destroy the Software and to TEN to Sun Microsystems the Hardware This Agreement shall be Soverned by California law other than its provisions conceming the applicability of laws of other jurisdictions YOU aCKNOWledee Mat Te export OF the software is governed Dy the export contol laws of the United tates Of America and oter COUNTIES YOU aeree to comply with all such export control laws If you ale an agency andor instrumentality of the United States of America the Government all Software and the Telata documentation is provided subject fo the TestTictions applicable t oter end users In accordance with the terms of this Agreement and as provided in DFARS 227 7202 1 a and 227 7202 3 a 1995 DFARS 252 227 7013 a Oct 1988 FAR 12 2 12 a 1995 FAR 52 227 19 or FAR 52 227 14 Alt IIL as applicable 24 User Manual Sun Cobalt RaQ XTR server appliance Phase 2 Setting up with the Web browser System Settings The System Settings screen appears refer to Figure 12 On this screen you enter information for the Network Settings Administrator Settings and Time Settings for the server Network Settings Enter the following network information Host name Assign a host name for example raqxtr to the Sun Cobalt RaQ XTR server appliance Domain name Enter yo
72. Cobalt RaQ XTR server appliance 203 Appendix B Product Specifications Power requirement for the PCI slot SV IA e 12V 0 5A e 12V O0 1A Operating environment e 32 F to 95 F 0 C to 35 C e 10 to 90 humidity non condensing Non operating environment e 14 F to 122 F 10 C to 50 C e 5 to 93 humidity non condensing Light emitting diodes LEDs Power Transmit Receive 2 Link 2 Disk Activity 4 Web Activity Regulatory approvals 204 FCC A VCCI A TUV United States and Canada CE on European models only Austel User Manual Sun Cobalt RaQ XTR server appliance Appendix C Upgrading the Sun Cobalt RaQ XTR server appliance Your Sun Cobalt RaQ XTR server appliance can be serviced or upgraded in the field in the following areas e adda memory module DIMM e adda PCI expansion card e replace the hard disk drives e replace the fans The hard disk drives can be removed and replaced while the server appliance is in an equipment rack If you wish to add memory or an expansion card or replace a fan you must remove the server appliance from the equipment rack in order to gain access to the interior components The following sections provide step by step upgrade and replacement instructions User Manual Sun Cobalt RaQ XTR server appliance 205 Appendix C Upgrading the Sun Cobalt RaQ XTR server appliance Installing or removing a hard disk drive
73. E p Ehl l Pa Backup and Restore a Bytes iemetomed ate FTP Other Mail Usage Statistics Lal Use by Virtual Site Maintenance Storage Reboot Shutdown System Information Actore Monitor FI Periodic Reports Use by Day Week or Mont OC Lal Download Log File Figure 70 Configure Reporting Options table Configure Re p sisting From December e 21 e 7s minson E a Ee Generate Report 150 User Manual Sun Cobalt RaQ XTR server appliance Backup and Restore Backup and Restore The Sun Cobalt RaQ XTR server appliance supports third party backup and restore solutions from three companies e Knox Arkeia e Legato NetWorker e Veritas NetBackup Under the Server Management gt Backup and Restore tab the Server Administrator can configure the server appliance to use one of these solutions Note This section explains how to enable the backup clients for these solutions on the server appliance To configure the backup server software see Appendix F Disaster Recovery with Third Party Software Control The Control feature allows the Server Administrator to lock the Server Desktop UI in read only mode or to shut down all services currently running on the server except for any configured backup programs e Locking the Server Desktop UI during the backup and restore process helps to guarantee that consistent configurati
74. F jx aillavJtFrobaqg lveotgiall EHD CERTIFICATE FEQUEST Certificate WHOAL DA T Din L Ta LD DY LIL DY DU be RAILL ADA Y Din L FPRRoYXI 0S SBDSNI date prer dalsulihorFOYOTOOLEwSURTHULFRFULQgvETTTDEc HPobal EArt Thha ELIF esq vgn syd 0deFrietieEytt ExO0TaASHRs Forte MT Axtl ExOTa amp sHDRalllot sr COT QUGE mI TUSETIBEGAL VECBIRT mT L EploenNLl eTERM4cG41 VERXIILOSJhbmJ1cnkxHjSchghl BaoTFUhbomErvbGl 02 SBIbSIvrbsIh dG1ybjEUMEIGA VECA Ena Mlz I pibmcxuGTAXxEghT BANTEHRos Tr Lay YmFs ACS b20x ITA BokqhkiG3or0bBCOEWF mF ebWlukRos ay Lae im dS bt Ogee DOY JKo2ZThycH amp QERRQaDgY aN GT obr bS hi YIT SSR Gh leyEPCI i yoEvqHelaY Sontevl PoUOtEsJ4jIEihlr4chehi 2oGechyI Digit s Tn k rti Fast nlnkeder ks DaszeemF um zbtpT4HptexTleLt ey SreboectinFHoRIFObY gay cpadqh Ti AgtibaasyITAj ENA Ud TOOTS CTS GANU Ev EAn l Ud Ewes fmOCHaAArDOY JKEo2ThycHA amp QEERQaAnIgYEABEqusakgtivhe fixe Ch0yvolYrYyhorksl 2eLhridillel pkEs 50cs faGligdru2etelshlpmkLot ety2d1 jIEUnligcOQE RLIbAQ sSOnROy THOEZET j IDLO xk oat melano J ENII gEEF bd aani pay Guac 2XXlrxEHZFE User Manual Sun Cobalt RaQ XTR server appliance 8l Chapter 4 Site Management Delete an SSL certificate Caution If you delete the SSL certificate you delete the private key as well If you delete the private key you will need to purchase anew SSL certificate from the external certification authority Note Deleting the certificate from the main site removes
75. Figure 59 If you have not applied a bandwidth limit to any IP addresses the table is blank If you have applied a bandwidth limit to an IP address the table displays four columns e the IP address to which the limit is applied e the bandwidth limit in kb s e the fully qualified domain name s of the site s associated with the IP address e the icons to modify the bandwidth limit green pencil or delete the bandwidth limit red trashcan Figure 59 shows the Bandwidth Limits table Figure 59 Bandwidth Limits table AST we oe a Site Management F control Panel Bandwidth Limits Serices IP Address 7 Kbps 7 Yitual Sites Network thicker cobalt com z slanny cobalt com aik Bandwidth 10 9 19 149 1000 ekinniar cobalt com 2 lll Trae akinnicat cobalt com thick cobalt com Server Usage gt Backup and Restore B Maintenance Active Monitor 138 User Manual Sun Cobalt RaQ XTR server appliance Control panel Applying a bandwidth limit To apply a bandwidth limit to an IP address 1 Select Server Management gt Control Panel gt Bandwidth The Bandwidth Limits table appears 2 Click Add Limit The Add Bandwidth Limit table appears See Figure 60 Note If each of the IP addresses on the Sun Cobalt RaQ XTR Cay server appliance already has a bandwidth limit assigned to it an error message at the bottom of the screen alerts you to this fact To modify a bandwidth l
76. IFICATE REQUEST certificate YLEN POS ALAL SI Y Ye FL PY LL LL LLY Yie L EELDA JELLY Le y ao sakPLIbbyontyomF afsulihorigrDTqogLlirtrbmdpbmllomlvccbctibooal VE fatPdGhpissurasi tha OLmiy bTELictios SqGslbSIQEIaARy yi TRtahroadGhprasu Y29LTWs Lmv bT eF rimt DEYM Ex Onsite ka Foret Evil EOU ERa otis COLDTQQGEr TUSETHBEGA VECEMET mT 2IEplenileTEMAS GA VEBsIOLQSJ hbm enkwHjacBoN BasTFUNbonkvbG1 OF SPURS Ibs IhdGl yb J EUMPIGa1 VECeMLESn a51 Jpbmex TAX Eg BANTER oS MHrLmHNvr mF sdcS jb20xITaABokghkiGamdB SQEMTmFkbTLaghRoa fir LMH Ymr sdg S j ba drgqeorDQYTKodlbyrcHAgEbEQargr 0A IiGTAoGEA bOSC YILIK SNTE Gh ltvEPOI7iybayqialalYsaninvirouoLead JEM r c Nzhl 2tGechils Digqdt dest nt ykOyOtgalistninktdenkslasecamr nov jzhfpT4HpMEXTLELt EJ SreGoeclinFHe EJF obYa0yCprdgk Mr ANEA ETINI EoZThycNagEFROanoYFacolPeFstgfxuHjiUFcoR921OelDRToeFIt l De tSF vox TIL AT none Sans 2 FOIE SpOSETizrr2oMCk JL SGT rrF sda RSP pPoll foi DuomDbjDed TIbATOLEW oua Aktii lio jalPooasy Fi 7gtTroyboQ ji wEaAXxXLTb4iTIo The save site SSL certificate is algo used forthis administrative web server 78 User Manual Sun Cobalt RaQ XTR server appliance SSL settings SSL certificate for the main site If the browser prompts you for your user name and password you have enabled SSL on the main site of the Sun Cobalt RaQ XTR server appliance The browser prompts you since this secure connection is in fact a new connection to the server applian
77. If the root directory is recovered before the directory var a postgresasm error occurs in the log indicating that the password is invalid During the OS restore process using Sun s OS Restore Disc a new random admininstration password is created for postgres This password is stored in the file etc cobalt meta id which is restored by Legato NetWorker as part of the file system The Cobalt database is restored with the var file system and uses the password stored in this file After recovery the password reflects the admin password that will be used after the database is restarted not the password for the running database Legato NetWorker restores the two Cobalt configuration databases independently It is possible to restore the cobalt postgres database or CCE database without restoring the machine configuration files in etc If this is done the configuration database and the Server Desktop UI will have different information than the actual system which is generally considered to be a bad situation The recover log may contain entries similar to the following when restoring the postgres database These entries relate to dropping a non existent index and are not actually errors gt ERROR pg_ownercheck class vsite_pkey not found gt CREATE gt ERROR pg _ownercheck class users pkey not found gt CREATE gt ERROR pg_ownercheck class bw_pkey not found gt CREATE 268 User Manual Sun Cobalt RaQ XTR serve
78. In the second row enter the new value of the bandwidth limit in kb s The minimum value is 10 kb s Click Save Changes The screen refreshes and the Bandwidth Limits table is displayed with the new bandwidth limit for that IP address Deleting a bandwidth limit To delete a bandwidth limit to an IP address L 140 Select Server Management gt Control Panel gt Bandwidth The Bandwidth Limits table appears In the table locate the IP address for which you want to delete the bandwidth limit Click the red trashcan icon next to that IP address A confirmation dialog verifies the deletion Click OK The screen refreshes and the Bandwidth Limits table is displayed the bandwidth limit for that IP address is removed User Manual Sun Cobalt RaQ XTR server appliance Control panel Time You can configure the correct time date and time zone for the Sun Cobalt RaQ XTR server appliance 1 Select Server Management gt Control Panel gt Time The Time Settings table appears See Figure 61 2 Select the time and date with the pull down menus 3 Select the correct time zone by clicking in the Region Country and Locale Zone fields 4 Asan option you can also specify the name of a Network Time Protocol NTP server with which the server appliance will synchronize its internal clock every night Enter the host name or IP address of the NTP server You can find a list of publicly available NTP se
79. LL OR HIS CONTRIBUTORS BE LIABLE FOR ANY DIRECT INDIRECT INCIDENTAL SPECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES LOSS OF USE DATA OR PROFITS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE 256 User Manual Sun Cobalt RaQ XTR server appliance Appendix I Glossary The entries in this glossary are for your information Not all of the concepts technologies and protocols apply to the Sun Cobalt RaQ XTR server appliance 10 100 BaseTX An Ethernet connection over twisted pair cables with a throughput of 10 Mb s or 100 Mb s 10BaseT A 10 Mb s baseband Ethernet specification using two pairs of twisted pair cabling Category 3 4 or 5 one pair for transmitting data and the other for receiving data 10BaseT part of the IEEE 802 3 specification has a distance limit of approximately 328 feet 100 meters per segment 100BaseTX A 100 Mb s baseband Fast Ethernet specification using two pairs of either unshielded twisted pair UTP or shielded twisted pair STP wiring The first pair of wires is used to receive data the second pair is used to transmit To guarantee proper signal timing a 100BaseTX segment cannot exceed 328 feet 100 met
80. Management tab The following functions are available under the Site Management lt sitename gt tab on the Server Desktop UI These functions are described later in the chapter L User Management see User management on page 50 a Users b File Import Export List Management see Mailing list management on page 64 Site Settings see Site settings on page 68 a General b FTP c SSL Usage Statistics see Usage statistics on page 83 a Web b FTP c Mail d Disk Backup see Backup on page 91 Restore see Restore on page 95 User Manual Sun Cobalt RaQ XTR server appliance 49 Chapter 4 Site Management User management The User Management section on the Site Management screen allows you to perform administrative functions related to site users setting the site user defaults adding or removing users entering and modifying user names and passwords managing users space allocations on the hard disk drive telnet access and email aliases and importing or exporting lists of users by text file Setting defaults for a site user Note Both the Site Administrator and the Server Administrator can configure the site user default settings Before assigning the default values for a site user you must decide on the needs of your users Figure 26 shows the screen for configuring the default settings of a site user Figure 26 Default settings for a site user
81. OP services as well as Web access to their files The site user account however still receives email To suspend a site user 1 Select Site Management gt User Management gt Users The User List table appears 2 Click the green pencil icon next to the site user you want to suspend The Modify User table appears 3 Click to enable the check box Suspend User 4 Click Confirm Modify The User List table appears The entry for the suspended user shows a red X in the fourth column the full name the user name and the email alias of the user are grayed out FTP settings Important The Server Administrator can enable anonymous FTP ic on only one name based virtual site per IP address The UI does not allow the administrator to enable anonymous FTP on a second name based virtual site that shares the same IP address Note Only the Server Administrator can modify the virtual site Cay settings For Site Administrators who are not the Server Administrator the FTP Settings section is a read only status page The Server Administrator can enable the anonymous FIP server for the site set limits on the size of files that can be uploaded and set the number of simultaneous anonymous users This feature allows users without passwords to download and upload files through an FTP based application up to the specified amount of space allocated on the hard disk drive You can only enable anonymous FTP on one name based
82. P pages this interface runs on port 5100 You can access the ASP Administrative Server screen from the Server Management screen The ASP Administrative Server user interface includes a link to the ASP HTML documentation files For more information see ASP Administrative Server on page 135 PHP embedded scripting The Sun Cobalt RaQ XTR server appliance supports PHP Version 4 embedded scripting As with ASP PHP is an HTML embedded scripting language that includes one or more small embedded programs or scripts that are processed on a Web server before the Web page is sent to the user Much of the PHP syntax is borrowed from C Java and Perl with a couple of unique PHP specific features thrown in The goal of the language is to allow Web developers to write dynamically generated pages quickly For more information on PHP visit the URL http www php net 116 User Manual Sun Cobalt RaQ XTR server appliance Site management Automatic configuration of DNS records This feature is disabled by default As the Server Administrator you can enable or disable the Automatic DNS Configuration feature in three different tables e the Virtual Site Defaults table under the Server Management tab select Site Management gt Site Defaults e the Add a New Virtual Site table under the Server Management tab select Site Management gt Add Site e the Site Settings table for a virtual site under the Server M
83. PAM shadowed passwords System management 202 SSL support for secure administration Simple Network Management Protocol SNMP management support Browser based Setup Wizard Browser based server management and individual virtual site management interfaces Online ActiveAssist real time help Active Monitor maintenance agents User Manual Sun Cobalt RaQ XTR server appliance Physical data e Advanced management using telnet e Web based performance and usage reporting e Browser based backup and restore utility e Browser based software upgrade BlueLinQ Partner solutions e E commerce e Database e Backup e Analysis and usage statistics Physical data The Sun Cobalt RaQ XTR server appliance has the following physical characteristics e Dimensions 17 50 in x 22 75 in x 1 75 in 44 5 cm x 57 8 cm x 4 5 cm fits in a standard single unit 19 inch equipment rack e One chassis not including any drives or sleds 20 Ibs 9 kg Note The server appliance ships with empty drive sleds in the bays A where there are no hard disk drives installed e One hard disk drive and drive sled 2 Ibs 0 9 kg e Four drive configuration 28 0 Ibs 12 7 kg e Three drive configuration 26 5 lbs 12 0 kg e Two drive configuration 25 0 lbs 11 3 kg e One drive configuration 23 5 lbs 10 7 kg e Power requirements Input rating 100 240 V 50 60 Hz e Power consumption 100 watts typical 130 watts max User Manual Sun
84. Q Total Files Sent AA Total Successful Transfers 401 Distinct Files Tranaiemed 401 7 Bytes Transferred 2063 28 KB Other FTP Usage Statistics Q all Requests by Domain d Ai Report by Files Requested Ai Requests by Type of File Downoad Log File 87 Chapter 4 Site Management Mail To view the statistics for email traffic on the virtual site L 88 Select Site Management gt Usage Statistics gt Mail If a report has been generated the Mail Usage Summary Statistics table appears See Figure 41 If a report has not yet been generated the Mail Usage Summary Statistics table does not appear To generate a report see Step 3 below The Mail Usage Summary Statistics table displays a number of rows of information concerning email usage including the dates for which the report was generated A second table entitled Other Mail Usage Statistics offers hypertext links for more detailed information Click on a link to see a detailed bar chart for a particular criterion e Periodic Reports tThis graphically represents the cumulative email traffic broken down by hour of the day or day of the week These statistics can help you determine the busy periods for the virtual site e Historical Use This graphically represents the total email traffic broken down by specific day week or month during the report period This statistic can help you determine th
85. R This page is a place holder for the home page of your own web site Congratulations on choosing a Sun Cobalt RaQ the premier server appliance platform for web hosting Yournew Rat delivers afull suite of Interet services with remote administration capabilities all packaged in asingle rack unit height industry standard enclosure The Rae XTA includes integrated ASP FrontPage Server Extensions Col scripting and SSl support forthe ultimate web hosting and development environment Important Information This page can easily be replaced with your own page To replace this page transfer yournew content tothe directory dhom etsit esi hom elwe b Web content may be edited usinga FrontPage client by FTP file transfer or by editing web files directly through Telnet access FrontPage and Telnet access must be enabled priorto use Product Support For product support please visitthe Sun Cobalt Hetworks Support website RaQ Server Management Personal Account Management This Ratt supports browser based administration at the sers with accounts on the servercan access and modify following UAL bttpolls your host domain stadmin You their personal profile information e g password may want to bookmark this page forfuture use automatic email response email forwarding thraughthe WAL https your host domain personali Virtual Site Management Once the server administrator has set up anew site i e 4 virtual site the s
86. S To edit another domain select another domain from the Select Domain or Network pull down menu You can select any domain that you have configured for the DNS server To add a new domain use the Add pull down menu again In the Domain Name field replace the default domain name with the new domain name that you want to create Further information For further information refer to the following e Inthe Sun Cobalt Knowledge Base search on DNS e http www dnswiz com dnsworks htm e http www europe cisco com warp public 787 indexDNS html Brief history of the Domain Name System DNS In the 1960s the U S Department of Defense Advanced Research Projects Agency ARPA and later DARPA began funding an experimental wide area computer network called the ARPAnet The ARPAnet used a centrally administered file called HOSTS TXT which held all name to address mapping for each host computer connected to the ARPAnet Since there were only a handful of host computers at the start HOSTS TXT worked well When the ARPAnet moved to the Transmission Control Protocol Internet Protocol TCP IP suite of protocols and become known as the Internet the population of the network exploded HOSTS TXT became plagued with problems namely e traffic and load e name collisions e consistency A replacement for the HOSTS TXT file was needed The goal was to create a system that solved the problems inherent in a unified host table s
87. S server on the Sun Cobalt RaQ XTR server appliance L 3 Select Server Management gt Control Panel The Service Settings table appears Click the check box to enable the Domain Name System DNS Server if it is not already enabled Click Save Changes To set the optional DNS services click green pencil icon next to the DNS service in the Service Settings table Configuring a primary DNS server A primary DNS server maintains a list of name records and their associated IP addresses This list is made available to other DNS servers if your domain is registered with your country specific domain naming organization Your Internet service provider ISP can help you register your Internet server To configure a primary DNS server for your server appliance L 236 Select Server Management gt Control Panel The Service Settings table appears Click the check box for Domain Name System DNS Server to turn it on Gif it is not already turned on Click Save Changes Click the green pencil icon next to the DNS service in the Service Settings table The DNS Settings for lt sitename gt table appears Select Reverse Lookup PTR from the Add pull down menu User Manual Sun Cobalt RaQ XTR server appliance 9 Basic DNS Enter the IP address for example 192 168 10 10 and network mask for example 255 255 255 0 The network mask or subnet size is specified by a
88. See Usage statistics Status indicators active connection 10 hard disk drive 10 hard disk drive sled activity 12 failure 12 traffic 10 Web activity 10 Storage add on 156 Sun Chili Soft ASP software See Active Server Pages Support forums 275 277 Suspend site user 72 Suspend virtual site hard 158 soft 71 System information 161 312 User Manual Sun Cobalt RaQ XTR server appliance T Technical specifications See Product specifications Technical Support See Contacting Sun Microsystems Telnet telnet server control panel 133 Time settings control panel 141 Time to live period 246 Training courses 278 TSV text file 61 U Upgrading cooling fan 218 hard disk drive 206 memory 211 PCI card 214 Usage statistics server appliance FTP 148 mail 149 network 142 Web 145 site user 39 virtual site disk 90 FTP 86 mail 88 Web 83 User management 50 exporting site users 63 importing site users 63 Users Alternate Administrator 6 101 Server Administrator 5 99 Site Administrator 4 45 site user 3 33 Index v Vacation message 38 Vacation reply 56 Ventilation v Veritas NetBackup associated files 269 enable agent 155 performing disaster recovery 271 tailoring the backup 269 Virtual site adding 119 adding site user 52 anonymous FTP 112 APOP 113 backup 91 file location 94 bandwidth management 137 changing site settings 69 changing site user email options 59 changing site user settings 58 default settings
89. Sun Cobalt RaQ XTR server appliance User Manual e Sun Cobalt Copyright 2001 Sun Microsystems Inc 901 San Antonio Road Palo Alto California 94303 4900 U S A All rights reserved Sun Microsystems Inc has intellectual property rights relating to technology embodied in the product that is described in this document In particular and without limitation these intellectual property rights may include one or more of the U S patents listed at http www sun com patents and one or more additional patents or pending patent applications in the U S and other countries This document and the product to which it pertains are distributed under licenses restricting their use copying distribution and decompilation No part of the product or of this document may be reproduced in any form by any means without prior written authorization of Sun and its licensors if any Third party software including font technology is copyrighted and licensed from Sun suppliers Sun Sun Microsystems the Sun Logo Sun Cobalt the Sun Cobalt Logo Sun Cobalt RaQ Java and JDK are trademarks or registered trademarks of Sun Microsystems Inc in the United States and other countries UNIX 1s a registered trademark in the United States and other countries exclusively licensed through X Open Company Ltd Netscape and Netscape Navigator are trademarks or registered trademarks of Netscape Communication Corporation in the United States and other co
90. Support Go to the URL http www sun com service suncobalt and click on the link in section Step 2 Service request If you cannot find a solution through the Knowledge Base or the support forums you can submit a service request and receive help from a Sun support engineer Go to the URL http www sun com service suncobalt In section Step 3 choose the geographical region in which you are located and click on that link User Manual Sun Cobalt RaQ XTR server appliance 27 Appendix G Contacting Sun Microsystems Inc Telephone numbers In the United States call 800 526 0484 In Europe Middle East and Africa call 31 71 565 7070 The Netherlands Before contacting Technical Support i Note To receive Technical Support you must first register your Sun Cobalt product First make an effort to resolve the problem on your own Take note of all actions you perform and any error messages so that if necessary you can describe them to amember of the Technical Support team Refer to the user manual and to the Web based resources such as the Knowledge Base the support forums and the Solutions Directory see Further resources and information on page 277 To speed up your support call When contacting Technical Support the more information you can provide the better Before you call or email have the following information ready 276 the serial number located on the back panel or the MAC address of the
91. TTED BY APPLICABLE LAW EXCEPT WHEN OTHERWISE STATED IN WRITING THE COPYRIGHT HOLDERS AND OR OTHER PARTIES PROVIDE THE PROGRAM AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESSED OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE PROGRAM IS WITH YOU SHOULD THE PROGRAM PROVE DEFECTIVE YOU ASSUME THE COST OF ALL NECESSARY SERVICING REPAIR OR CORRECTION 12 INNO EVENT UNLESS REQUIRED BY APPLICABLE LAW OR AGREED TO IN WRITING WILL ANY COPYRIGHT HOLDER OR ANY OTHER PARTY WHO MAY MODIFY AND OR REDISTRIBUTE THE PROGRAM AS PERMITTED ABOVE BE LIABLE TO YOU FOR DAMAGES INCLUDING ANY GENERAL SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE THE PROGRAM INCLUDING BUT NOT LIMITED TO LOSS OF DATA OR DATA BEING RENDERED INACCURATE OR LOSSES SUSTAINED BY YOU OR THIRD PARTIES OR A FAILURE OF THE PROGRAM TO OPERATE WITH ANY OTHER PROGRAMS EVEN IF SUCH HOLDER OR OTHER PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES User Manual Sun Cobalt RaQ XTR server appliance 285 Appendix H Licenses SSL License Copyright c 1998 1999 Ralf S Engelschall All rights reserved Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met 1 Redistributions of source code must retain the a
92. The Sun Cobalt RaQ XTR server appliance can contain up to four hard disk drives The drives are mounted on drive sleds that allow them to be easily removed and installed Before you replace or add a disk drive to the server appliance read all of the following Notes and Warnings N Zr 206 Warning Do not swap hard disk drives from one Sun Cobalt RaQ XTR server appliance to another Also do not install a drive that was previously partitioned for RAID in a Sun Cobalt RaQ XTR server appliance as an additional non RAIDed drive Note If possible replace a defective drive with another drive of the same model If the original model of drive is not available ensure that the replacement drive has a storage capacity that is equal to or greater than that of the drive being replaced Check the specifications of the replacement drive to verify that the usable memory not the rated capacity is equivalent to the capacity of the drive being replaced If you have to replace a hard disk drive please notify Technical Support and arrange to return the drive See the Customer Service and Technical Support on page 275 section for contact information If you add a drive rather than replace an existing one the new drive can be utilized by the server appliance but cannot be incorporated into the system s RAID Drives can be replaced or added to the server appliance while it is powered up but a new drive that was added as
93. The email address defaults to the user name admin of the server appliance This email address is publicly available and is the administrative contact for the domains or networks served Refresh interval You can configure the refresh interval between updates from a secondary DNS server If DNS record changes occur infrequently increase the default value If DNS record changes occur often decrease the default value Tune the refresh interval to avoid wasting bandwidth and to ensure the content on the secondary server is accurate at all times Retry interval Due to a connection or service failure a secondary DNS server may be unable to refresh data from the primary server The secondary DNS server attempts to refresh data after the interval specified for trying again Expire interval A secondary DNS server may be unable to refresh data from the primary server for a prolonged period of time After the interval specified for expiry the secondary server stops serving name requests Time to live period TTL A caching DNS server other than the primary and secondary DNS servers for this domain or network can cache record lookups for the TTL period During the TTL period a caching DNS server does not poll the primary or secondary DNS servers for repeated lookups of the same record 246 User Manual Sun Cobalt RaQ XTR server appliance Sample setup of DNS service Sample setup of DNS service Note Sun Microsystems recomm
94. This prevents unauthorized tampering with the server if people have physical access to it For any of the LCD functions if the LCD panel is locked the system prompts you to enter the key sequence before you can access the functions Enter the sequence of arrow buttons and press the CE enter button For more information see Panel on page 193 Access to the functions You access each of the LCD functions by holding down the CS select button on the LCD console for approximately two seconds This action causes the LCD screen to enter its function mode If the LCD panel is locked you must enter the correct sequence of arrow buttons to unlock the panel Press the CS button until the function you want appears on the LCD screen To cancel the LCD function mode select the EXIT function when it appears on the screen Press the CE button and select YES Set up network To reset the IP address or change the network configuration of the Network 1 interface 1 Onthe LCD console hold down the CS button for approximately 2 seconds The LCD screen displays SELECT SETUP NETWORK 2 Press the CE button 156 User Manual Sun Cobalt RaQ XTR server appliance A 5 6 I 8 9 Set up network Enter the IP address using the arrow buttons The left and right arrow buttons move the cursor position to the left or right The up and down arrow buttons increase or decrease the digit at the cursor position Pre
95. Web server Any application can be a CGI program if it handles input and output according to the CGI standard Collision In an ethernet network a collision is the result of two devices attempting to transmit data at exactly the same time The network detects the collision of the two transmitted packets and discards them both Collisions are a natural occurrence on an ethernet network Ethernet technology uses carrier sense multiple access collision detect CSMA CD to allow devices to take turns using the signal carrier line When a device wants to transmit it checks the signal level of the line to determine whether another device is already using it If the line is already in use the device waits and tries again perhaps in a few seconds If the line is not in use the device transmits However two devices can transmit at the same time in which case a collision occurs and both devices detect it Each device then waits a random amount of time and retries until successful in getting the transmission sent CSMA CD See carrier sense multiple access with collision detection CSMA CD DHCP See Dynamic Host Configuration Protocol DHCP Digital Subscriber Line DSL A technology for bringing high bandwidth information to homes and small businesses over ordinary copper telephone lines The term xDSL refers to different variations of DSL such as asymmetric DSL ADSL high bit rate DSL HDSL and rate adaptive DSL RADSL If your
96. a can either be a mirror copy or parity data used to reconstruct the actual data There are a variety of different types and implementations of RAID each with its own advantages and disadvantages e RAID 0 combines the separate hard disk drives into one virtual disk drive and offers the best performance of the three options However the data on the disk drives is not redundant and the system 1s thus not fault tolerant This option is available on server configurations with two or more hard disk drives e RAID 1 also known as disk mirroring consists of a primary hard disk drive and a secondary hard disk drive the secondary disk drive is an exact copy or mirror image of the primary disk drive This option is only available on a configuration with two hard disk drives e RAID 5 includes a rotating parity bit array All read and write operations can be overlapped RAID 5 does not store redundant data but it does store the parity information which can be used to reconstruct data in the event of a single hard disk drive failure RAID 5 requires at least three hard disk drives for the array Although RAID 1 and RAID 5 but not RAID 0 can protect your data in case of a hard disk drive failure they do not protect against operator and administrator human error or against loss due to programming bugs RAID can be implemented in hardware or in software Hardware RAID is always a disk controller that is a device to which one can ca
97. a standard protocol for accessing email from your local server MAP is a client server protocol in which email is received and held for you by your Internet server You or your email client can view just the heading and the sender of the letter and then decide whether to download the mail from the server You can also create and manipulate folders or mailboxes on the server delete messages or search for certain parts or an entire note IMAP requires continuous access to the server during the time that you are working with your mail IMAP can be thought of as a remote file server Another protocol Post Office Protocol POP can be thought of as a store and forward service In other words your email messages are held at the server until you open your email client and download the messages to your local machine POP and IMAP deal with receiving email from your local server Simple Mail Transfer Protocol SMTP is a protocol for transferring email between points on the Internet You send email with SMTP and a mail handler receives it on your recipient s behalf Then the mail is read using POP or IMAP See also Post Office Protocol 3 POP3 and Simple Mail Transfer Protocol SMTP Internet Protocol IP A network layer protocol in the TCP IP stack offering a connectionless internetwork service IP provides features for addressing type of service specification fragmentation and reassembly and security IP is defined in RFC 791 IP a
98. aQ XTR server appliance 233 Appendix D Advanced Information For example for a site named www cobalt com the error pages would be located in home sites www cobalt com web error The filenames for each error begin with the corresponding error code mentioned above For example error 404 is handled by the file 404 file not found html in the error subdirectory Site user home page When a user on the main site is added through the Server Desktop UI the home directory for that site user is created in home sites home users username web The content of their Web pages can be viewed at http lt IP address gt users lt username gt or http lt IP address gt lt username gt When a user on a virtual site is added through the Server Desktop UI the home directory for that site user is created in home sites lt sitename gt users lt username gt The user s default Web page is located in home sites lt sitename gt users lt username gt web The content of their Web pages can be viewed at http lt sitename gt lt username gt 234 User Manual Sun Cobalt RaQ XTR server appliance Appendix E Domain Name System Basic DNS The Internet uses a distributed naming system called the Domain Name System DNS DNS allows us to refer to computers by host names as well as by Internet Protocol IP addresses IP addresses are hard to remember and are inconvenient to use DNS allows us to use host names
99. aQ XTR server appliance 259 Appendix F Disaster Recovery with Third Party Software Files associated with Knox Arkeia tailoring Table 3 lists the files associated with the Knox Arkeia software These files are located on the Sun Cobalt RaQ XTR server appliance Table 3 Files associated with Knox Arkeia tailoring Path and file name usr local sbin cobalt_prebackup usr local sbin cobalt_postbackup etc rc d init d cobalt_restore var cobalt backups cce tar var cobalt backups cobalt sql Description Script that runs before a backup to create archives of the cobalt postgres database and the CCE database Script that runs after a backup to delete the archives created by cobalt_prebackup Script that runs at startup and detects whether archives of the configuration databases exist Extant archives are recovered and have their names changed Archive of the CCE database It is created by cobalt_prebackup deleted by cobalt_postbackup and renamed to restored cce tar by cobalt_restore after disaster recovery Archive of the cobalt postgres database It is created by cobalt_prebackup deleted by cobalt_postbackup and renamed to restored cobalt sql by cobalt_restore after disaster recovery 260 User Manual Sun Cobalt RaQ XTR server appliance Knox Arkeia Backing up a server appliance with Knox Arkeia To back up your server appliance with Knox Arkeia you must first configure and enable the Arkeia agent o
100. account Note The FrontPage user webmaster is a part of the FrontPage Cay Server Extension software and is not a true Linux site user account As such it does NOT have Web email or FTP service It is simply an account to use in the FrontPage client If FrontPage Server Extensions are enabled on a virtual site the Site Settings table Site Management gt Site Settings gt General shows a check box indicating that the feature is enabled If you disable FrontPage Server Extensions on a virtual site and save the changes the Site Settings table refreshes to show the feature as disabled and a webmaster password field is now displayed in the table If you re enable FrontPage Server Extensions on that virtual site you must provide a password again for the webmaster account If you do not enter a password after you enable FrontPage Server Extensions and then try to save changes the UI will not accept the changes An error message appears at the bottom of the screen informing you that you must enter a password for the webmaster account 114 User Manual Sun Cobalt RaQ XTR server appliance Site management Each virtual site has a separate webmaster account and a unique webmaster password Once the webmaster has authenticated through the FrontPage client he or she can e modify Web content e manage FrontPage site Root Web subwebs e add modify or remove additional FrontPage user accounts e change the webmaster password
101. additional storage will not be seen by the system until you reboot the server User Manual Sun Cobalt RaQ XTR server appliance Installing or removing a hard disk drive Remove and replace a hard disk drive as follows 1 Grasp the front panel by inserting a finger in the indentation at each end and gently pull the front panel towards you see Figure 92 Figure 92 Withdrawing the front panel 2 When the front panel reaches the end of its travel rotate it up or down 90 degrees see Figure 93 Figure 93 Rotating the front panel User Manual Sun Cobalt RaQ XTR server appliance 207 Appendix C Upgrading the Sun Cobalt RaQ XTR server appliance 3 Insert your index finger into the front plate of the drive sled and verify that the Failure LED lights or remains lit if it was already on see Figure 94 Warning If the Failure LED does not light or goes out when you insert your finger in the front plate DO NOT remove the drive Wait a few seconds for the drive to complete the operation in progress and check the LED again Figure 94 Disk Drive Failure LED Activity LED Failure LED 4 Pull the sled out of the Sun Cobalt RaQ XTR server appliance chassis see Figure 95 Caution When you are removing a drive sled from the server appliance it will seem to suddenly pop loose Be careful not to pull the sled from the chassis too quickly and allow it to fal
102. ages directory on your Sun Cobalt RaQ XTR server appliance you can choose one of these packages from the table 4 Click Prepare The system verifies that the file is in the correct pkg format The system then begins to load the software Figure 87 Install Manually table Install Manually e L f a Location go Upload rs as 174 User Manual Sun Cobalt RaQ XTR server appliance BlueLinQ Installed Software On the Sun Cobalt RaQ XTR server appliance the package Cobalt OS is installed on the server appliance at the factory L Note You cannot un install the default packages To view the software installed on the server appliance 1 Select BlueLinQ gt Installed Software The Installed Software List table appears see Figure 88 The columns show the name of the software the version number the vendor and a short description of the software 2 Click the icon in the Uninstall column if you wish to uninstall a particular software A confirmation dialog appears to proceed with the uninstall procedure Software packages for which the uninstall icon is disabled grayed out cannot be uninstalled from the server appliance 3 Click OK Figure 88 Installed Software List table Installed Software List Name Y Version d Vendor Descipton Uninstall E All dfg 1 0 Cobalt Wserinterface enhanc enents The Cobalt OS isthe base software forthe Sun Raga TA os 6 5 Sun Microsystems Cobalt Cob
103. ains 130 settings 56 using 179 vacation message 38 vacation reply 56 Email server alias 111 Embedded scripting ASP 115 PHP 116 Equipment rack vi Expire interval 246 Exporting site users to a text file 63 F FCC regulations vii Forward Address A record 237 Forwarding email 37 56 Front view 10 LCD arrow buttons 10 LCD screen 10 logo badge 10 status indicators 10 FrontPage enable server extensions 112 on a virtual site 112 114 publishing Web pages 183 webmaster account 114 FTP anonymous FTP 112 control panel 133 publishing Web pages 181 settings 72 G Glossary 287 GNU General Public License 280 H Hard disk drive adding 206 directory structure 232 Hardware server appliance 201 adding a hard disk drive 206 adding a PCI card 214 adding memory 211 replacing a fan 218 History of DNS 251 308 User Manual Sun Cobalt RaQ XTR server appliance Home page location site user 234 virtual site 232 Host name 110 How does DNS work 252 I Icons x Importing a list of site users 62 Initializing the server appliance through the serial console port 226 Install software See BlueLinQ Installing the server appliance attaching mounting ears 13 connecting power cord 15 connecting to the network 14 in equipment rack 13 powering on 15 InterBase relational database 1 enabling 224 IP address 110 K Knowledge Base 275 Knox Arkeia associated files 260 enable agent 153 performing disaster recovery 261
104. al OOOO O Disk Backup Restore a W Emails s Byles malta canada thick cobalt com 2 66 7 1 108150 7 _ _ J j j mato on thick conalt or 13 339 77am D Niall Usage Summary Statistics Repot Genersted December 18 2000 10 07 AM Firat Email December 15 2000 1 41 PM December 15 2000 5 06 PM Other Mail Usage Statistics fall Penocic Reports l A Mi Historical Use by Day Week or Month KE Percentage of Bytes W ACESS amp Email Sent User Manual Sun Cobalt RaQ XTR server appliance 89 Chapter 4 Site Management Disk To view the statistics on hard disk drive usage on the virtual site select Site Management gt Usage Statistics gt Disk Two tables appear e Site Disk Usage lt sitename gt provides information on hard disk drive usage for the entire virtual site e Users Disk Usage breaks down the information on hard disk drive usage by site user Figure 43 shows a sample summary of hard disk drive usage on a virtual site Figure 43 Sample summary of hard disk drive usage COS ALT ee ee ee ee ps T User Management Users File importi Export List Management 7 Site Settings General FTP SSL a sage Statistics Web FIP fail Backup Restore Seventy Used MB Site Disk Usage thick cobalt com
105. alt Rag XTR server appliance This software FJ update 1 0 ii Appliance Products package required in orderforyourserver appliance to function User Manual Sun Cobalt RaQ XTR server appliance 175 Chapter 5 Server Management Settings To view or modify the settings for the BlueLinQ feature 1 Select BlueLinQ gt Settings The BlueLinQ Settings table appears see Figure 89 for the Basic settings and Figure 90 for the Advanced settings The active tab is a light grey color Figure 89 BlueLinQ Settings Basic table BlueLing Settings Basic Advanced Query Schedule Software Motification Light Updates only 2 o Notification Emails pcieead bttepi re updates cobalt com Bluelin Servers packages HTTP prosey Port popriona FTF proxy Poort OprOnaE Qo Packages kdusk Be Aukh enticak ed ee Dawe 176 User Manual Sun Cobalt RaQ XTR server appliance BlueLinQ 2 Configure the fields in the BlueLinQ Settings tables Basic settings e Query Schedule Specify how frequently the Sun Cobalt RaQ XTR server appliance checks the BlueLinQ server for new or updated software packages daily weekly monthly or never e Software Notification Light Specify the type of software that activates the Software Notification Light and if applicable the type of new software that appears in notification email messages You can select all software or updates only e Notification Ema
106. ames or domain names for which to accept web requests For example enter the aliases domain com and www domain com This allows the same site to be accessed by the URLs http domain com and http www domain com Separate multiple entries with a comma Note You must configure the DNS records to resolve the alias addresses in addition to the virtual site name Email server aliases You can add aliases for email servers you are not restricted to receiving email messages only on the hostname domainname as entered in the site settings For the virtual site enter additional host names or domain names for which to accept email connections on SMTP port 25 For example enter the aliases domain com and mail domain com Separate multiple entries with a comma Automatic DNS configuration You can have the server automatically create DNS records for this virtual site If enabled the server appliance acts as the primary DNS server for this site The default setting for this feature is OFF If the Web server aliases or email server aliases have the same domain name as this site DNS records are created for these aliases as well For more information see Automatic configuration of DNS records on page 117 Note This feature does not register the new site name with a top level domain name registrar You must register the new site name Visit the Internet Corporation for Assigned Names and Numbers ICANN at http www icann or
107. anagement tab click the green pencil icon for a virtual site in the Virtual Site List table and then select Site Settings gt General If you enable the Automatic DNS Configuration feature for a new or existing virtual site the system creates DNS Forward A records for that virtual site The system also creates Forward A records for any Web server aliases or email server aliases that share the virtual site s domain name If you disable the Automatic DNS Configuration feature for a virtual site the DNS records that were created automatically are not deleted For this reason the Site Administrator or Server Administrator can enable the Automatic DNS Configuration feature and then immediately disable the feature This allows the administrator to create for the virtual site a basic set of DNS records that will be maintained manually If you delete a virtual site on which the Automatic DNS Configuration feature is enabled the system deletes the DNS records that were automatically created for that site including the records for any Web server and email server aliases that share the virtual site s domain name If you delete a virtual site on which the Automatic DNS Configuration feature is disabled the system does not deletes the DNS records for that virtual site For more information on DNS see Appendix E Domain Name System User Manual Sun Cobalt RaQ XTR server appliance 117 Chapter 5 Server Management Settin
108. ance Usage statistics Figure 38 shows a sample summary of Web usage reports on a virtual site Figure 39 shows a sample of a Web usage Requests by Domain report Figure 38 Sample summary of Web usage reports 7 7 7 CLE BALT aT won x User Management Uger File importi Export List Management Site Settings General FIP 55L Usage Jatistics FTP Hail Disk Backup Restore COBALT P merw on User Management Users File Importi Export List Management Jie Deings Usage Statistics FTP bail Disk Backup Restore Web Usage Summary Statistics Report Generated December 16 2000 10 07 AM First Request December 15 2000 3 30 PM L LastRequest December 15 2000 5 06 PM Unique Computers Requesting Content p Total Successful Requests 12 f gt Page Requests la Failed Requests D L Distinct Files Serred Bytes Transferred Other Web Usage Sintisches Fall periodic Reports Q Ell Historical Use by Day Week or Month rene Domain 7 Ai Report by Files Requested o Ai Reguests by Type of File FI Download Loe File Domain Statistics W Domar B Requests 120100 0 Bytes 59 34 EB 100 078 Percentage of Bytes cam Commercial cobalt com 12 100 096 59 34 KE 100 096 10 83 3 74 45 KB 83 3 2 16 734 14 89 KB 16 738 Sarnoke cabalt
109. ance displays status information about the boot process itself When setting up the server appliance you use the LCD console to enter network configuration information for the server appliance Once the server appliance is running the LCD console serves several purposes Through the LCD console you can e change the network configuration information which is useful if the location of the server appliance is changed e configure the uninterruptible power supply UPS e reboot which restarts the entire server appliance e lock the LCD panel with a sequence arrow buttons e set the server appliance to power up automatically after a loss of power e reset the Server Administrator password for the server appliance e exit from the LCD commands without making any changes Important To power down the server appliance server press and IE release the C badge The server appliance powers down in a manner that allows the server to close all open files and minimizes startup time the next time the server appliance is powered on Before turning off the server appliance follow the proper power down procedure as described in Power down on page 192 User Manual Sun Cobalt RaQ XTR server appliance 185 Appendix A Using the LCD Console Locked LCD panel The Sun Cobalt RaQ XTR server appliance offers a security feature that allows you to lock the LCD panel with a password consisting of a sequence of arrow buttons
110. and return the Sun Cobalt RaQ XTR server appliance to the equipment rack Replacing a fan Caution The chassis contains electrostatic sensitive components Observe proper ESD precautions whenever the Sun Cobalt RaQ XTR server appliance s cover is removed Note Before replacing a fan contact Technical Support to receive a Cay listing of approved vendors and the appropriate part numbers All six fans are mounted to a common frame which must be removed from the chassis before an individual fan is replaced The fans are arranged in two banks of three fans each The three fans comprising a bank are mounted in a plastic fan holder which is attached to the frame with four plastic tabs The faulty fan is identified on the Active Monitor gt Fan Monitor screen Note that only a Server Administrator or Site Administrator can access this screen Replace a fan as follows 1 Login as the Server Administrator or Site Administrator and select the Active Monitor menu item 2 When the System Components and Services table is displayed go to the Fans entry and click on the green magnifying glass icon The Fan Monitor screen is displayed see Figure 107 In this example the third fan from the left is not functioning properly and has a warning symbol to indicate that this is the defective fan 3 Note the location of the faulty fan s 218 User Manual Sun Cobalt RaQ XTR server appliance Replacing a fan Figure 107 Identi
111. ard drive 4 Click Confirm New Storage to add the storage to the server appliance User Manual Sun Cobalt RaQ XTR server appliance 157 Chapter 5 Server Management When adding a new virtual site to the server appliance the Server Administrator can choose the hard disk drive on which to store the new site In the Add New Virtual Site table next to the Maximum allowed disk space MB parameter a pull down menu lists in alphabetical order the available hard disk drives The drive with the most available space is chosen by default For more information see Adding a virtual site on page 119 Suspend a virtual site There are two ways to suspend a virtual site on the server appliance a hard suspension and a soft suspension For more information on soft suspensions see Site settings on page 68 Hard suspension A hard suspension occurs when a hard disk drive is disabled through the Server Desktop UI In this case all virtual sites on that drive are inaccessible You cannot administer these sites and users cannot receive email To disable a hard disk drive 1 Select Server Management gt Maintenance gt Storage The Storage in Use table appears See Figure 75 2 Click the green pencil icon next to the hard disk drive you want to disable 3 Click to disable the check box Enable disk 4 Click Confirm Modify The browser returns to the previous screen 158 User Manual Sun Cobalt RaQ XTR serv
112. assign a Site Administrator to the new virtual site see Adding a site user on page 52 Removing a virtual site To remove a virtual site 1 Select Server Management gt Site Management The Virtual Site List table appears 2 Click the red trashcan icon for the virtual site you want to remove A confirmation dialog verifies the deletion 3 Click OK to delete all the virtual site accounts site users and contents 4 The screen refreshes and the virtual site is no longer listed Both the Site Administrator and the Server Administrator can configure the site user default settings See Setting defaults for a site user on page 50 After creating a virtual site you can add or remove users for that site and assign a Site Administrator See Adding a site user on page 52 For information on removing a site user from a particular virtual site see Removing a site user on page 55 For information on changing the settings for a particular virtual site see Site settings on page 68 User Manual Sun Cobalt RaQ XTR server appliance 121 Chapter 5 Server Management Server Administrator Caution Be sure to remember the password you enter here otherwise you will need to reset it See Reset password on page 198 In the Administrator Settings table under Personal Profile gt Account you can modify the user settings for the Server Administrator including user name passwor
113. ation and Encryption User Manual Sun Cobalt RaQ XTR server appliance Server A system program that awaits requests from client programs in the same computer or across a network and services those requests A server can be dedicated in which case this is its sole function or non dedicated where the system can be used in other ways such as a workstation Server Message Block SMB A protocol that enables client applications in a computer to read and write files on a computer network and to request services from server programs in a computer network for systems running Microsoft Windows Shell A UNIX term for the interactive user interface UI within an operating system The shell is the layer of programming that understands and executes the commands entered by a user In some systems the shell is called a command interpreter A shell usually implies an interface with a command syntax The root shell has root permissions and is the highest level of shell As the outer layer of an operating system a shell can be contrasted with the kernel the operating system s inmost layer or core of services See also Kernel Simple Mail Transfer Protocol SMTP The TCP IP standard protocol for transferring electronic mail messages between points on the Internet SMTP specifies how two mail systems interact and the format of control messages they exchange to transfer mail SMTP is a protocol for transferring email between poi
114. backup archive files and choose only the files you want to restore L Note The Selective Restore option is enabled by default Directed Restore By default all files are restored in your home directory If you enter the name of a subdirectory in this field the restored files are placed in that subdirectory instead of your home directory If the specified subdirectory does not exist the system creates it 2 Click Restore Archive to begin the restore process 3 If you chose Selective Restore a separate browser window opens This window lists the various files that you can restore To select a file or files click to the enable the check box next to that file name Click Restore to continue The browser window closes 4 Aconfirmation dialog appears asking whether you are sure that you want to continue with the restore process Click OK 42 User Manual Sun Cobalt RaQ XTR server appliance Personal profile Figure 23 Personal Data Restore table Account Perconal Data Restore Email Sasasa alis Exsting Archives tgz Select an Archive Usage Data Backup Upload an Archive oever m a Directed Restore inomersit esihomelusersi evils o je Restore Archive MOTE Please be carelulnot to interrupt an archive restore as datacould be corrupted User Manual Sun Cobalt RaQ XTR server appliance 43 Chapter 3 Site User 44 User Manual Sun Cobalt RaQ XTR server appl
115. balt RaQ XTR server appliance Chapter 6 Services This chapter includes information on configuring your email client and on creating and uploading Web pages Using email on the server appliance To use all of the email capabilities on the Sun Cobalt RaQ XTR server appliance the email parameter settings must be correct see Email server on page 127 You must also configure your email application to send and retrieve email from the server appliance Ensure the following information is entered into your email program 1 Email address The format is lt username gt hostname domainname for example myname ragqxtr cobalt com where e lt username gt is the user ID assigned to you for example myname e lt hostname gt is the name assigned to the server appliance for example raqxtr e lt domainname gt is either the official domain name for example cobalt com that is registered with a name registrar accredited by the Internet Corporation for Assigned Names and Numbers ICANN or an intranet domain name specific to your network Obtain this information from your system administrator For more information on ICANN visit the ICANN Web site at http www icann org 2 SMTP server The format is hostname domainname for example raqxtr cobalt com 3 POP3 server The format is hostname domainname for example raqxtr cobalt com User Manual Sun Cobalt RaQ XTR server appliance 179 Chapter 6 Serv
116. ble up the hard disk drives Software RAID is a set of kernel modules together with management utilities that implement RAID purely in software and require no extra hardware Root name server On the Internet the root name server system is the manner in which an authoritative master list of all top level domain names such as com net org and individual country codes is maintained and made available SCSI See Small Computer System Interface SCSI User Manual Sun Cobalt RaQ XTR server appliance 299 Appendix I Glossary Secure Sockets Layer SSL 300 Secure Sockets Layer is a program layer created by Netscape Communications for managing the security of message transmissions in a network Netscape s idea was that the programming for keeping your messages confidential ought to be contained in a program layer between higher level protocols such as HTTP or IMAP and the TCP IP layers of the Internet The sockets part of the term refers to the sockets method of passing data between a client and a server program in a network or between program layers in the same computer SSL allows an SSL enabled server to authenticate itself to an SSL enabled client allows the client to authenticate itself to the server and allows both machines to establish an encrypted connection These capabilities address fundamental concerns about communication over the Internet and other TCP IP networks SSL server authentication allows a
117. bove copyright notice this list of conditions and the following disclaimer 2 Redistributions in binary form must reproduce the above copyright notice this list of conditions and the following disclaimer in the documentation and or other materials provided with the distribution 3 All advertising materials mentioning features or use of this software must display the following acknowledgment This product includes software developed by Ralf S Engelschall lt rse engelschall com gt for use in the mod_ssl project http www engelschall com sw mod_ssl 4 The name mod_ssl must not be used to endorse or promote products derived from this software without prior written permission For written permission please contact rse engelschall com 5 Products derived from this software may not be called mod_ssl nor may mod_ssl appear in their names without prior written permission of Ralf S Engelschall 6 Redistributions of any form whatsoever must retain the following acknowledgment This product includes software developed by Ralf S Engelschall lt rse engelschall com gt for use in the mod_ssl project http www engelschall com sw mod_ssl THIS SOFTWARE IS PROVIDED BY RALF S ENGELSCHALL AS IS AND ANY EXPRESSED OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED IN NO EVENT SHALL RALE S ENGELSCHA
118. can disable the user alteradmin This is performed through the Administrator Settings table for the user alteradmin under the Personal Profile tab See Personal profile on page 36 User Manual Sun Cobalt RaQ XTR server appliance 101 Chapter 5 Server Management Approaches to server appliance administration As Server Administrator you can decide how many of the server functions he or she wants to manage directly and how much to delegate e Full control If you want to control all the functions on the server appliance you can create virtual sites without assigning any virtual Site Administrators You are responsible for managing the main site and all the virtual sites See Definition of a virtual site on page 103 e Hybrid control If you want to control some of the server appliance functions and delegate others you can assign some of the virtual sites to virtual Site Administrators for the sites that have a user capable of acting as a Site Administrator and retain control of other virtual sites You are responsible for managing only the sites that do not have a Site Administrator e Distributed control If you want to delegate responsibility for all the virtual sites you can create Site Administrators for all the virtual sites In this case you are responsible for managing only server settings and virtual site services The Site Administrators are responsible for managing the virtual sites You manage the
119. cate request The external authority signs your request and guarantees that your server information is legitimate For example if a Web site sends a signed certificate saying that it comes from Sun Microsystems Inc in Mountain View California United States the end user can trust due to the signed certificate from the external authority that this Web site is indeed run by this company located in this city A self signed certificate is a certificate that has not been signed by an external authority A self signed certificate simply ensures that an encrypted Web connection is in place it does NOT provide authentication to a user that the server is who they say they are For more information on authentication encryption and SSL refer to Appendix I Glossary Obtain an externally signed SSL certificate Most users want to create an externally signed SSL certificate For e commerce an externally signed SSL certificate is required To do this the Server Administrator must perform the following steps These steps are explained in the following pages 1 enable the SSL feature on a virtual site see page 75 2 generate a self signed certificate see page 76 3 submit the information from the self signed certificate to an external certification authority see page 79 4 receive the response and information from the external certification authority see page 80 5 inthe SSL settings screen on the server appliance replace
120. ce Generating a certificate for the main site is a special case and causes three things to happen 1 SSL is enabled for all server appliance management screens both server management and site management 2 The SSL administration server is enabled for the server appliance 3 The main site certificate request is propagated to all virtual sites that have SSL enabled but do not have their own certificate request Now that you have enabled SSL you can access your virtual site over a secure connection at https lt sitename gt For more information on obtaining an externally signed certificate see Submit the information to an external certification authority on page 79 Conversely deleting the certificate from the main site removes the certificate from the virtual sites to which the certificate has been propagated Enable the administration server for SSL The Sun Cobalt RaQ XTR server appliance supports secure administration The certificate generated for the main site is also used for secure administration Therefore to enable secure administration on a virtual site generate a certificate for the main site on the server appliance if this has not already been done Submit the information to an external certification authority To submit the information from the self signed certificate to an external certification authority 1 On the Site Settings gt SSL screen highlight and copy the information from the Cert
121. ce displayed on the LCD screen on the front panel of the server appliance in the URL field of your browser for example Location https 192 168 25 77 3 Press Return or Enter on your keyboard If you configured the server appliance network settings successfully the Sun Cobalt Welcome screen appears see Figure 10 Active Assist Online Help Active Assist provides real time context sensitive help on the Server Desktop UI When you move the mouse pointer over a context sensitive area of the screen a description of the item appears at the bottom of the browser page A context sensitive area can be a a blue question mark icon a menu item on the left side of the Server Desktop Ulor a tab item at the top 22 User Manual Sun Cobalt RaQ XTR server appliance Phase 2 Setting up with the Web browser Configuring the server appliance with the Setup Wizard To configure the Sun Cobalt RaQ XTR server appliance enter information into the fields on the Setup Wizard screens These fields are described in the sections that follow The Setup Wizard is a series of screens that guide you through the setup process After completing each step click on the right arrow at the bottom to apply the changes and move on to the next step You can click on the left arrow to return to a previous screen The server appliance performs automatic checks on the information entered and alerts you when an illegal value or a problem is encountere
122. ce gt Shutdown displays the Cobalt Server Shutdown Procedure screen see Figure 77 Shutting down may take as long as a few minutes Figure 77 Shutdown Procedure screen Cobalt Server Shutdown Procedure Your Cobalt serverappliance can be shutdown using the power button onthe front panel To power down the server 1 Gotothe LOD onthe Cobalt serverappliance Press and release the Clogo badge Ifthe LOD panelisnotlocked the screen displays POWER DOWN Yles H o oko Step 5 2 Ifthe LOD panelis locked the LED screen displays Enter Sequence 3 Enterthe sequence of arrow buttons An asterisk appears for each arrow button you press 4 Press the E Enter button when you are done lf you entered the sequence incorrectly the LOD screen flashes the Following message and thenretums tothe nomal LOD display of host name and IF address ERROR Incorrect Sequence IF you entered the sequence correctly the LOD screen displays POWER DOWN Y es H o 5 Usethe Left and gt Right arowkeystoselect Yes Press the E Enter kevandthe Cobalt serverappliance will Start shutting down When the shutdown process has completed the unit will power down autornatically Warning Holding the Power switch for more than four seconds will force the Cobalt server appliance to power down immediately Powering down this way may result in the loss of user data 160 User Manual Sun Cobalt RaQ XTR server appliance Maintenanc
123. com to an IP address such as 207 91 131 30 Once the domain name has been converted or resolved to an IP address then and only then can the user connect to your Web site Without DNS and domain names the user would be required to remember the IP address of every site they wanted to visit With DNS servers and DNS records customers and their software can easily remember how to get to your site Who manages your DNS records Your DNS records can reside on any Sun Cobalt server appliance that has the DNS service enabled You or your administrator can easily configure a Sun Cobalt server appliance to act as a DNS server To provide DNS service ICANN requires a site to maintain both a primary and a secondary server Your Sun Cobalt server appliance can act as the primary server and a DNS server from your Internet service provider ISP can act as the secondary server How does DNS work The basic method that allows a domain name to direct customers to your Web site is shown in Figure 117 This diagram describes a request made by a Web browser as the customer attempts to log on to your Web site 252 User Manual Sun Cobalt RaQ XTR server appliance Brief history of the Domain Name System DNS To determine which primary name server contains your domain name 1 The local name server the DNS resolver browser machine contacts the root level name server maintained by several Internet root server authorities 2 The root leve
124. command prompt enter su Note Only the Server Administrator or the alternate administrator can su to root 3 Press Enter A password prompt appears 4 Enter the administrator s password A command line interface appears 5 Enter the command rm etc cobalt LCK cobtpanel You can now assign a new sequence through the LCD console For more information see Set sequence on page 194 User Manual Sun Cobalt RaQ XTR server appliance 229 Appendix D Advanced Information Development tools The Sun Cobalt RaQ XTR server appliance provides a collection of utilities to support applications development and server administration These tools include e GNU C C compiler gcc and libraries e Java Development Kit e GNU Bourne Again Shell bash e Text editors emacs vi pico e File system utilities ls mv cp ln rm chmod chown chgrp du df e File parsing utilities sed awk diff e File display utilities cat more less e Search utilities find grep which e Archive utilities gzip tar cpio rpm e Network utilities FTP telnet netstat ping finger mail pine e Programming languages perl python tcl tk These utilities can be found in one of the following directories sbin bin usr sbin usr bin For an expanded set of development tools visit the Solutions Directory at http www cobalt com solutions For more information see Further resources and information o
125. created by cobalt_prebackup deleted by cobalt_postbackup and renamed to restored cce tar by cobalt_restore after disaster recovery Archive of the cobalt postgres database It is created by cobalt_prebackup deleted by cobalt_postbackup and renamed to restored cobalt sql by cobalt_restore after disaster recovery 269 Appendix F Disaster Recovery with Third Party Software Backing up a server appliance with Veritas NetBackup To back up your server appliance with Veritas NetBackup you must first configure and enable the NetBackup agent on the server appliance For more information see Backup and Restore on page 151 Backups are started by using the Veritas NetBackup UI Once a backup of a server appliance has begun the cobalt_prebackup script creates the cobalt sql and cce tar files in the var cobalt backups directory if the tree options for the server appliance were configured correctly Important The server appliance will not restore properly if the tree cS options do not execute the prebackup and postbackup commands When the backup has successfully completed the script cobalt_postbackup removes the cobalt sql and cce tar files Sun Microsystems recommends specifying the ALL_LOCAL_DRIVES option when using Veritas NetBackup If you must specify individual savesets for a server appliance you must backup up the following directories together to ensure consistency etc var 1lib pgsql usr sausalito 27
126. d When the information is entered correctly at each stage the server appliance enters the changes in its configuration files before proceeding to the next step Changes may take several seconds to complete Important If you want to assign a domain name to your Sun ic Cobalt RaQ XTR server appliance you must register the domain name with a name registrar accredited by the Internet Corporation for Assigned Names and Numbers ICANN For more information visit the ICANN Web site at http www icann org Click Start to begin the Setup Wizard Figure 10 Welcome screen COBALT NETWORKS INC Welcome and thank you for purchasing the Sun Cobalt RaQ XTA the premier server appliance platiorm for web hosting Within minutes you will be able to host multiple domains each with complete web email and FTP services all easily administered from your Browser Click the Start button below to begin the Setup Wizard which will guide you through the process of setting Up your new server appliance User Manual Sun Cobalt RaQ XTR server appliance 23 Chapter 2 Setting up the server appliance License agreement You are presented with the Sun Microsystems License Agreement screen By clicking on the arrow button on this screen you acknowledge receipt of and agreement with the terms and conditions set forth on the Warranty Registration Card enclosed with your Sun Cobalt RaQ XTR server appliance and with the License Agreement shown i
127. d and optionally an email address where system alerts for failed services and problems are sent If a user alteradmin has not been set up a field to enable the user alteradmin and enter a password is displayed in the Administrator Settings table To modify the your account information as the Server Administrator 1 Select Personal Profile gt Account The Administrator Settings table appears e Figure 51 shows the Server Administrator settings with the alteradmin account not enabled e Figure 52 shows the Server Administrator settings with the alteradmin account enabled 2 Enter the full name of the Server Administrator 3 Enter the password twice to ensure that you have entered it as intended For guidelines on choosing a password see Password guidelines on page 26 Note If you do not want to change the password do not enter Cay anything in the password fields 4 If you want to enable the user alteradmin click the check box Enter the password twice to ensure that you have entered it as intended For guidelines on choosing a password see Password guidelines on page 26 5 As an option enter an email address that will receive system alerts for failed services 6 Click Save Changes 122 User Manual Sun Cobalt RaQ XTR server appliance Server Administrator Figure 51 Administrator Settings with alteradmin account not enabled x COBALT HST Ww OCR KS ACC oun B Administrator Se
128. d area available to Site Administrators Note To reduce the number of steps in each procedure the menu Cay commands are grouped together and shown in bold type face Right angle brackets separate the individual items to click For example Site Management gt Control Panel gt Network means to click the lt sitename gt tab at the top then click the Control Panel menu item on the left and finally click Network in the sub menu User Manual Sun Cobalt RaQ XTR server appliance 45 Chapter 4 Site Management Figure 24 Level of access for a Site Administrator Server Administrator Virtual Site 1 Virtual Site 2 Virtual Site 3 Site Administrator Site Administrator Site Administrator UserA User A User A User B User B User B User C User C User C Virtual Site 4 Virtual Site n Site Administrator Site Administrator User A User A User B User B User C User C As Site Administrator you can manage a virtual site using any standard Web browser To access the Site Management lt sitename gt screen for your site type the URL http lt sitename gt siteadmin into your browser The browser based user interface UI known as the Server Desktop prompts you for the Site Administrator user name and password Once you have responded to the prompts the Site Management lt sitename gt screen appears see Figure 25 Note The Site Management screen can only be accessed using the Cay fully qualifie
129. d by law if you do not accept this License Therefore by modifying or distributing the Program or any work based on the Program you indicate your acceptance of this License to do so and all its terms and conditions for copying distributing or modifying the Program or works based on it 6 Each time you redistribute the Program or any work based on the Program the recipient automatically receives a license from the original licensor to copy distribute or modify the Program subject to these terms and conditions You may not impose any further restrictions on the recipients exercise of the rights granted herein You are not responsible for enforcing compliance by third parties to this License 7 If as a consequence of a court judgment or allegation of patent infringement or for any other reason not limited to patent issues conditions are imposed on you whether by court order agreement or otherwise that contradict the conditions of this License they do not excuse you from the conditions of this License If you cannot distribute so as to satisfy simultaneously your obligations under this License and any other pertinent obligations then as a consequence you may not distribute the Program at all For example if a patent license would not permit royalty free redistribution of the Program by all those who receive copies directly or indirectly through you then the only way you could satisfy both it and this License would be to refrain en
130. d domain name for the virtual site in the Web browser The Site Management screen is not accessible if an incomplete or aliased site name is specified You cannot access the Site Management screen for a name based virtual site by the URL http lt sitename gt siteadmin unless a DNS record has been properly set up to point to your server However the Server Administrator can always access the Site Management screen for a virtual site through the Server Management screen 46 User Manual Sun Cobalt RaQ XTR server appliance If you are the Server Administrator you can also access the Site Management functions as the by selecting Server Management gt Site Management The Virtual Site List table appears listing all of the virtual sites on the server appliance Click the green pencil icon next to the virtual site you want to administer The Site Management screen appears the name of the site is displayed on the tab at the top From this screen you can access the Site Management functions The User Management section appears when you first access the Site Management screen The User List table displays the site users initially by user name in ascending order see Figure 25 The User List table has five columns which display information about the each site user and allow the Server Administrator or Site Administrator to manage or remove a site user The first column displays the full name of the site user The second
131. d the Cobalt configuration databases Backing up and recovering these directories at different times can lead to inconsistencies between the configuration of your server appliance and the configuration reported in the Server Desktop UI User Manual Sun Cobalt RaQ XTR server appliance Knox Arkeia Knox Arkela Tailoring the backup service Server side tailoring is required for Knox Arkeia Arkeia performs backups with groups of clients called savepacks When adding a Sun Cobalt RaQ XTR server appliance to a savepack on the Knox Arkeia backup server the tree options must be modified to use a pre backup and post backup command To set these parameters select the server appliance from the list of clients in the savepack and edit the tree options for that client Important For the hostname enter the host name only Do not ic enter the fully qualified domain name 1 Next to the option command before tree uncheck the option Backup tree if command fails 2 In the field following this option enter hostname usr local sbin cobalt_prebackup where hostname is the client name of the server appliance you are backing up 3 Next to the option command after tree check the option Execute if tree backup fails 4 Inthe field following this option enter hostname usr local sbin cobalt_postbackup where hostname is the client name of the server appliance you are backing up User Manual Sun Cobalt R
132. ddress A 32 bit address assigned to hosts using Transmission Control Protocol Internet Protocol TCP IP and written as four octets separated by periods for example 192 168 10 10 also called the dotted decimal format Each address consists of a network number an optional subnetwork number and a host number The network and subnetwork numbers together are used for routing while the host number is used to address an individual host within the network or subnetwork A subnet mask is used to extract network and subnetwork information from the IP address Also called an Internet address IP Masquerading See Network Address Translation NAT ISDN See Integrated Services Digital Network ISDN 294 User Manual Sun Cobalt RaQ XTR server appliance Kernel The essential center of a computer operating system the core that provides basic services for all other parts of the operating system A kernel can be contrasted with a shell the outermost part of an operating system that interacts with user commands Kernel and shell are terms used more frequently in UNIX See also Shell LAN See local area network LAN Leased IP address An IP address assigned by the Dynamic Host Configuration Protocol DHCP to an unrecognized computing device This method involves setting up a leased pool of IP addresses that are allocated dynamically when new devices are booted and recognized on the network Local area network LAN A high speed low
133. dinary way to print or display an announcement including an appropriate copyright notice and a notice that there is no warranty or else saying that you provide a warranty and that users may redistribute the program under these conditions and telling the user how to view a copy of this License Exception if the Program itself is interactive but does not normally print such an announcement your work based on the Program is not required to print an announcement These requirements apply to the modified work as a whole If identifiable sections of that work are not derived from the Program and can be reasonably considered independent and separate works in themselves then this License and its terms do not apply to those sections when you distribute them as separate works But when you distribute the same sections as part of a whole which is a work based on the Program the distribution of the whole must be on the terms of this License whose permissions for other licensees extend to the entire whole and thus to each and every part regardless of who wrote it Thus it is not the intent of this section to claim rights or contest your rights to work written entirely by you rather the intent is to exercise the right to control the distribution of derivative or collective works based on the Program In addition mere aggregation of another work not based on the Program with the Program or with a work based on the Program on a volume of a stora
134. do so through the Server Desktop UI For more information see Changing the Server Administrator password on page 124 If you forget the Server Administrator password for the server appliance you can reset the password This is done in two steps a Clear the password through the LCD console b Enter a new password for the admin account through the Server Desktop UI Note When the Server Administrator password for the server appliance is cleared you cannot access the root account until a new password has been assigned Clearing the password through the LCD console To clear the Server Administrator password for the server appliance 1 On the LCD console hold down the CS button for approximately 2 seconds The LCD screen displays SELECT SETUP NETWORK 2 Press the CS button until RESET PASSWORD appears in the LCD screen SELECT RESET PASSWORD 3 Press the CE button The LCD screen displays RESET PASSWORD Y ES N O 198 User Manual Sun Cobalt RaQ XTR server appliance Reset password 4 Use the arrow buttons to toggle the cursor between Y ES and N O 5 If you choose N O the LCD screen returns to the host name and IP address 6 If you choose Y ES the LCD screen displays Resetting admin password The LCD screen then displays the host name and IP address again Caution This function resets the Server Administrator password l 7 for the server appliance to blank After you clea
135. does not merge the current data and backed up data When data is restored any changes made to files in your home directory since the last backup are lost Caution Be careful not to interrupt the restore operation as data could be corrupted Performing a restore The amount of time required for a restore operation depends on two factors e the speed of the connection between the server appliance and the local computer on which the backup archive file resides e the size of the backup archive file a larger file takes longer to upload to the site user s home directory and longer to process on the server appliance Note It may be more convenient to upload backup archive files to a your home directory using an FTP based application than to upload them through the browser interface User Manual Sun Cobalt RaQ XTR server appliance 41 Chapter 3 Site User To perform a restore 1 Click Personal Profile gt Restore The Personal Data Restore table appears see Figure 23 Existing Archives tgz You can choose to restore backup archive files tgz that have already been uploaded to your home directory Select an archive file from the pull down menu Upload an Archive The server saves backed up data in an archive file with a tgz extension Use the Browse button to select the tgz archive on your computer or the pull down menu to select an archive in your home directory Selective Restore You can browse the contents of
136. down procedure before turning off the server appliance i Note You can power down the server appliance remotely but you cannot power up the server appliance remotely Someone must physically power up the server For more information see Powering down the server appliance remotely on page 228 You power down the server appliance through the C logo badge on the front panel To power down the server appliance L 192 On the front panel press and release the C logo badge DO NOT press the C logo badge for more than two or three seconds If the LCD panel is not locked the LCD screen displays POWER DOWN YIES NIO Go to Step 6 If the LCD panel is locked the LCD screen displays Enter Sequence Enter the sequence of arrow buttons An asterisk appears for each arrow button you press Press the CE button If you entered the sequence incorrectly the LCD screen flashes the following message and then returns to the normal LCD display of host name and IP address ERROR Incorrect sequence If you entered the sequence correctly the LCD screen displays POWER DOWN YJES N O User Manual Sun Cobalt RaQ XTR server appliance Panel 6 Use the arrow buttons to toggle the cursor between Y ES and N O Select Y ES 7 Press the CE button The server appliance shuts down the services currently running and powers down Server not responding Caution Powering down the server ap
137. downloaded software packages to the home packages directory on your Sun Cobalt RaQ XTR server appliance you can choose one of these packages from the table 4 Click Prepare The system verifies that the file is in the correct pkg format The system then begins to load the software Figure 84 Install Manually table l Install Manually er d Location g Upload ooo Browse User Manual Sun Cobalt RaQ XTR server appliance 171 Chapter 5 Server Management Updates To install a software update through BlueLinQ L Select BlueLinQ gt Updates The Available Software Updates List table appears see Figure 85 The table displays the name of the software the version number the vendor a short description of the software and green magnifying glass icon to view the installation details The first column displays either a solid or hollow blue circle e A solid blue circle indicates that you have not seen this software update package before e A hollow blue circle indicates that you have already seen this software update package Figure 85 Available Software Updates List table s Check Availability Now g Install Manually Available Software Updates Lis 172 1 Enty Namesy Versions Vendor Desqiption Tey Cobalt OSUpagrade 1 0 ene This is an OS Update forthe Qube 3 To install a software update package listed in the table click the green magnifying glass icon The Install Software tab
138. e Site Settings table you can set the values of the fields or enable the Services a b C IP address Host name Domain name L Note For the Server Administrator the IP address host name and Ph Pp 9A puto domain name appear as hypertext links in the Site Settings table If you click on a link the system takes you to the network settings tables under Server Management gt Control Panel gt Network Web server aliases Email server aliases Maximum allowed disk space MB Maximum number of users Enable FrontPage Server Extensions Enable Secure Sockets Layer SSL Enable Active Server Pages ASP Enable PHP Embedded Scripting Enable shell accounts Enable Secure POP3 APOP Enable CGI scripts Enable Server Side Includes Suspend Site L Note A Site Administrator does not see the Suspend Site option Click Save Changes User Manual Sun Cobalt RaQ XTR server appliance Site settings Common gateway interface CGI allows users to have Web sites run programs that dynamically generate HTML pages in response to specific user inputs CGI scripts can be created on a user s desktop computer and then transferred to the server appliance with a file transfer protocol FTP application as explained in Chapter 6 Services CGI scripts must have a pl or cgi filename extension If Email server aliases are entered site users can retrieve email at the aliases specified For example
139. e System Information For more information on the Sun Cobalt RaQ XTR server appliance select Server Management gt Maintenance gt System Information The Server Configuration Information table appears See Figure 78 This table displays e the amount of RAM e the size of the hard disk drive e the version of the Cobalt OS e Sun Microsystems trademark information The table also contains four hypertext links e Product Registration allows you to register the server appliance online e Sun Cobalt web site takes you to the URL http www cobalt com in a separate browser window e Credits and Acknowledgements acknowledges the software used on the server appliance e Diagnostic Information Figure 78 shows the Server Configuration Information table Figure 78 Server Configuration Information table ler o COBALT HET WORKS Site Management Server Configuration Information 7 Control Panel RAM 1280 MB z Server Usage Hard Disk 151 GB Backup and Restore Cobalt OS 65 1 Maintenance Product Reoistration St sun Cobalt Web Site Reboot Shutdown Disgnoskie information System Information l 2 Aclva Hanlar Sun Sun Microsystems the Sun Logo and Sun Cobalt are trademarks orregiatered trad amare of Sum Microsystems nd inthe United States and othercountnes Sur Toball Qube Sun Tobat Gacheaube Sun Tobat Ran ATA and all artwork herein are trademarks of Sun Microsystems
140. e Sun Cobalt RaQ XTR server appliance the virtual site provides Web publishing email and FTP services to the users of the site The Site Administrator sets up user accounts and access privileges maintains mailing lists configures the secure sockets layer SSL settings for the virtual site if the Server Administrator has enabled SSL on the site controls the settings for the virtual site and its FTP service has access to users email settings can generate reports about the hard disk drive and Web usage on a virtual site and can back up and restore files residing on the site The Server Administrator designates the Site Administrator for each site The Site Administrator has control only over this virtual site unless he or she is also the Server Administrator Note If the Server Administrator also serves as the Site Administrator for a virtual site he or she has access to all of the server appliance administrative functions as well Figure 2 illustrates the level of access indicated by the shaded area available to Site Administrators 4 User Manual Sun Cobalt RaQ XTR server appliance Levels of user Figure 2 Level of access for a Site Administrator Server Administrator Virtual Site 1 Virtual Site 2 Virtual Site 3 Site Administrator Site Administrator Site Administrator UserA UserA User A User B User B User B User C User C User C Virtual Site 4 Virtual Site n Site Administrator Site Adminis
141. e busiest specific day week or month for email traffic on the virtual site e Mail Sent or Received by Address This shows the email addresses of the users on the virtual site who sent mail and the email addresses that received mail from users on the virtual site See Figure 42 for a sample e Download log file This allows you to download the current email traffic log file You can then analyze the log file with external analysis software To generate a report click Customize The Configure Reporting Options table appears You can generate a new report for a selected range of dates From the pull down menus choose a start date and end date Click Generate Report The Mail Usage Summary Statistics table appears with the new data User Manual Sun Cobalt RaQ XTR server appliance Usage statistics Figure 41 shows a sample summary of Mail usage reports on a virtual site Figure 42 shows a sample of a Mail usage By Email Received report Figure 41 Sample summary of Mail usage reports S aeee e MN Tw on KS i User Management Users File Importi Export List Management site Settings General FIP SSL amp usage Statistics Web FTP Man OOOO O Disk Backup Restore Figure 42 Sample of a Mail usage By Email Received report g a Sf Tw oS RFR K S COBALT 7 User Management Users File Importi Export List Management site Settings a Usage Statistics Yeb FTP
142. e for the target The target host name is optional Click Update List Click Save Changes Configuring a secondary DNS server The Server Administrator can configure a secondary DNS server to provide redundant DNS service to your computers If the primary DNS server is turned off a computer can use the secondary DNS server with no loss of performance 240 User Manual Sun Cobalt RaQ XTR server appliance Basic DNS Adding a secondary domain To add a secondary name server authority for a domain L Select Server Management gt Control Panel The Service Settings table appears Click the green pencil icon next to the DNS service in the Service Settings table The DNS Settings for lt sitename gt table appears Select Secondary Name Service for Domain from the Add pull down menu Enter the domain name to be serviced and the IP address of the primary DNS server Click Update List Click Save Changes Adding a secondary network To add a secondary name server authority for a network 1 Select Server Management gt Control Panel The Service Settings table appears Click the green pencil icon next to the DNS service in the Service Settings table The DNS Settings for lt sitename gt table appears Select Secondary Name Service for Network from the Add pull down menu In the first field enter the IP address of a member on the network for example 192 168 1 1 w
143. e front panel lights up Turn on the power by pressing and releasing the C logo badge The hard disk drive s spins up the fans turn on and the front LCD screen lights up The Cobalt logo and the Cobalt Networks name scroll across the screen The time required for the power up process depends on the memory configuration and the number of hard disk drives in your server appliance A number of status messages are displayed on the LCD screen as the server appliance completes its boot process When complete the LCD screen displays PRIMARY IP ADDR User Manual Sun Cobalt RaQ XTR server appliance 15 Chapter 2 Setting up the server appliance Configuring the Sun Cobalt RaQ XTR server appliance for the network Note It is possible to configure the server appliance through the Cay serial port See Initializing the server appliance through the serial console port on page 226 Now that you have made the network and power connections you can configure the network settings The Sun Cobalt RaQ XTR server appliance requires specific network information in order to function properly Before you proceed make sure you have the following information e the IP address assigned to the server appliance e the subnet mask of your network e the gateway or router address necessary only if communicating with other networks 16 User Manual Sun Cobalt RaQ XTR server appliance Phase 1 Making the connection Using the LCD
144. e network that uses a Web browser for example Netscape Navigator version 4 7 or later or Microsoft Internet Explorer version 5 0 or later To manage the server appliance from the Server Desktop UI you must enable cookies cascading style sheets and Javascript on your browser these features are normally enabled by default Network parameters which you can obtain from your network administrator these include the server appliance s assigned IP address the subnet mask of your network and if communicating with other networks a gateway or router address An Internet service provider ISP if you plan to connect to the Internet User Manual Sun Cobalt RaQ XTR server appliance Chapter 2 Setting up the server appliance This chapter guides you through the process of connecting and configuring the Sun Cobalt RaQ XTR server appliance for your network and user community A typical setup process takes less than 15 minutes after which you can begin using all of the server appliance services If the server appliance has been configured previously for a different network refer to Set up network on page 186 General Figure 4 and Figure 5 show the controls indicators and connectors on the Sun Cobalt RaQ XTR server appliance User Manual Sun Cobalt RaQ XTR server appliance 9 Chapter 2 Setting up the server appliance Front view of the Sun Cobalt RaQ XTR server appliance Figure 4 Front vi
145. e of the front panel enters the chassis without being pinched or kinked 210 User Manual Sun Cobalt RaQ XTR server appliance Installing additional memory Installing additional memory Caution The chassis contains electrostatic sensitive components Observe proper ESD precautions whenever the Sun Cobalt RaQ XTR server appliance s cover is removed Note Before attempting to install additional memory ensure that Cay the DIMM to be installed is less than 0 158 inches 4 0 mm thick Contact Cobalt Technical Support to receive a listing of approved memory vendors and the appropriate part numbers Note You must fill the slots for the memory modules starting from a the outside edge of the board and moving inward 1 Power down and remove the server appliance from the equipment rack by reversing the installation procedure in Chapter 2 2 Place the server appliance on a stable flat surface 3 Remove the mounting brackets from each side of the chassis Each bracket is attached to the chassis with four screws see Figure 98 Figure 98 Mounting brackets and cover fasteners 4 Unfasten the eight screws that attach the cover to the server appliance chassis three screws on each side and two screws at the rear of the chassis Note Ensure that the front panel is completely slid back into the chassis before attempting to remove the cover User Manual Sun Cobalt RaQ XTR server appliance 211 Appendix C Upgrading the S
146. e range of the system s connection ports to the one specified default range is 9011 9999 5 Click Save 6 Select Backup and Restore gt Control The Backup System Control table appears e Unlock the UI by disabling the check box Locked e Turn on the services by enabling the check box Active 7 Click Save Changes 266 User Manual Sun Cobalt RaQ XTR server appliance Legato NetWorker Performing a disaster recovery operation After completing the preparation steps in the previous section the Sun Cobalt RaQ XTR server appliance is now ready to be restored Important The var recover operation must complete before the IEY recover operation begins The var directory must be recovered before the etc directory or an error will occur when recovering the Cobalt database in postgres If this happens the system administration database and the OS configuration files will be out of synchronization and the UI will have inconsistent information Restore the file systems for your server appliance in the following order var 7 home When the restore process is complete reboot the server appliance for all the changes to take effect IS Important Disaster recovery is not complete until you reboot the server appliance The server appliance does not reboot automatically User Manual Sun Cobalt RaQ XTR server appliance 267 Appendix F Disaster Recovery with Third Party Software Technical notes
147. e server from overheating These openings must not be blocked or covered This product should not be placed in a built in installation unless proper ventilation is provided 2 Lithium Battery The lithium battery on the system board provides power for the real time clock and CMOS RAM The battery has an estimated useful life expectancy of 5 to 10 years If your system no longer keeps accurate time and date settings it may be time to change the battery Contact Sun Microsystems for service information replaced or replaced with the wrong type of battery Replace only with the same or equivalent type recommended by the equipment manufacturer Dispose of used batteries according to manufacturer s instructions Warning There is a danger of explosion if the battery is incorrectly incorrect de la pile Remplacer uniquement avec une pile du m me type ou d un type quivalent recommand par le fabricant Mettre au rebut les piles usag es conform ment aux instructions du fabricant Avertissement Il y a danger d explosion s il y a remplacement Polarita t eingesetzt wird Nur mit einem gleichen oder hnlichen vom Hersteller empfohlenen Typ ersetzen Verbrauchte Batterien Achtung Explosionsgefahr wenn die Battery in umgekehrter m ssen per den Instructionen des Herstellers verwertet werden User Manual Sun Cobalt RaQ XTR server appliance Vv Important Safeguards 3 Power Cord Caution The power supply cord i
148. e site directory If the specified subdirectory does not exist the system creates it Click Restore Archive to begin the restore process If you chose Selective Restore a separate browser window opens This window lists the various files that you can restore To select a file click to the enable the check box next to that file name Click Restore to continue The browser window closes A confirmation dialog appears asking whether you are sure that you want to continue with the restore process Click OK User Manual Sun Cobalt RaQ XTR server appliance Restore Figure 45 shows the Site Data Restore table for a virtual site Figure 45 Site Data Restore table COBALT F NETW ORRKS Y User Management Site Data Restore Users A File Import Export Eang ai C k List Hanagement 7 Upload an Archive OF Site Setli Selective Restore General FTP aie Restare tnometateahome SSL wv Fs Restore Archive Usage Statistics Web NOTE Plesse be careful rnol kointerupt an archive restore as dots could bs corupted FTP Disaster recovery The Sun Cobalt RaQ XTR server appliance supports the use of third party solutions for performing disaster recovery This is different from the backup and restore features within the Site Management section If you are the Server Administrator you can configure the client side software for the disaster recovery solutio
149. e the sled fromthe Aa by gently pulling it forward Replace the hard drive thenreplace the sledinthe Rata 4 Drives RAID 5 User Manual Sun Cobalt RaQ XTR server appliance 165 Chapter 5 Server Management If the server appliance has been configured for RAID O and a hard disk drive fails all data is lost If the server appliance has been configured for RAID 1 and a single hard disk drive fails the server appliance can continue to operate To restore the RAID 1 configuration disk mirroring you must replace the failed hard disk drive and reboot the server appliance If the server appliance has been configured for RAID 5 and a single hard disk drive fails the server appliance cannot operate To restore the RAID 5 configuration parity striping you must replace the failed hard disk drive and reboot the server Note You can remove the failed hard disk drive and insert a Cay replacement drive without powering down the server appliance However to re establish RAID service you must reboot the server so that the system will integrate the replacement drive In case of a failed hard disk drive the replacement drive must be the same model number by the same manufacturer as the failed hard disk drive and it should have the same storage capacity If you cannot find a hard disk drive to match the failed drive you can use a replacement drive that has a larger storage capacity than the failed drive See Appendix C Upgrading
150. ecified amount of space allocated on the hard disk drive You can enable the anonymous FTP server for any virtual site You can also limit the amount of data that can be uploaded anonymously and the total number of anonymous users who can access the virtual site simultaneously several name based virtual sites on an IP address only one name based virtual site can use anonymous FTP L Note A virtual site can be name based or IP based If there are 112 User Manual Sun Cobalt RaQ XTR server appliance Site management e Enable SSL tThe server appliance provides an optional secure sockets layer SSL for web access See SSL settings on page 73 Only the Server Administrator can enable SSL on a virtual site Note A virtual site can be name based or IP based If there are Cay several name based virtual sites on an IP address only one name based virtual site can use SSL service e Enable Active Server Pages ASP The server appliance supports ASP scripting language For more information see Active Server Pages ASP on page 115 e Enable PHP Embedded Scripting tThe server appliance supports PHP embedded scripting For more information see PHP embedded scripting on page 116 e Enable Shell Accounts The site users of the virtual site being created can telnet to the server appliance and run commands from a Linux shell If you have enabled this feature you or the Site Administrator can grant shell access for
151. edundant and the system is thus not fault tolerant This option is available on server configurations with two or more hard disk drives e RAID 1 also known as disk mirroring consists of a primary hard disk drive and a secondary hard disk drive the secondary disk drive is an exact copy or mirror image of the primary disk drive This option is only available on a configuration with two hard disk drives e RAID 5 includes a rotating parity bit array All read and write operations can be overlapped RAID 5 does not store redundant data but it does store the parity information which can be used to reconstruct data in the event of a single hard disk drive failure RAID 5 requires at least three hard disk drives for the array Although RAID 1 and RAID 5 but not RAID Q can protect your data in case of a hard disk drive failure they do not protect against operator and administrator human error or against loss due to programming bugs User Manual Sun Cobalt RaQ XTR server appliance 21 Chapter 2 Setting up the server appliance The Sun Cobalt RaQ XTR server appliance implements RAID services through software Each hard disk drive has its own independent master channel to allow high performance without extra RAID hardware To use the browser to set up the Sun Cobalt RaQ XTR server appliance follow these steps 1 Launch a standard Web browser on a computer connected to the network 2 Enter the IP address of the server applian
152. ek These statistics can help you determine the busy periods for your server See Figure 66 for a sample e Historical Use This graphically represents the total Web traffic broken down by specific day week or month during the report period These statistics can help you determine the busiest specific day week or month for Web traffic on your server appliance e Requests by Domain This graphically represents the domains from which Web traffic originated broken down by domain and if available by sub domain Sub domains are indented under their parent domains the values for the sub domains are subsumed within and add up to the value for the parent domain Note For this report to contain resolved domain names for example com edu or org the Hostname lookups option must be enabled at the time of the Web traffic If this option is not enabled all traffic appears to originate from unresolved IP addresses To enable this option see Web server on page 126 User Manual Sun Cobalt RaQ XTR server appliance 145 Chapter 5 Server Management e Requests by Type of File This graphically represents the Web traffic broken down by type of file requested e Download log file This allows you to download the current Web traffic log file You can then analyze the log file with external analysis software 3 To generate a report click Customize The Configure Reporting Options table appears see Figure 6
153. ends that you enable the a Automatic DNS Configuration feature on a virtual site to create the DNS records For more information see Automatic configuration of DNS records on page 117 This sample setup assumes that you have already done two things 1 You have registered your domain name For more information on registering a domain name visit the Internet Corporation for Assigned Names and Numbers ICANN at http www icann org 2 You have created the Web site on the server appliance For instructions on how to do this see Developing Web pages on page 180 and Directory structure on page 232 In the following examples we will configure a sample Web site called www mydomain com for Web and email services using a sample IP address 192 168 10 10 Important Substitute your domain name and IP address where the iS sample domain name or sample IP address appears The recommended minimum configuration for Web and email services requires these records e A Reverse Lookup PTR record for 192 168 10 10 which points to www mydomain com e A Forward Address A record for www mydomain com which resolves to 192 168 10 10 this record can be automatically generated when creating the Reverse Lookup PTR record e A Forward Address A record for mydomain com which resolves to 192 168 10 10 e A Mail Server MX Record for mydomain com which resolves to www mydomain com User Manual Sun Cobalt RaQ XTR serve
154. ent gt Backup and Restore gt Legato Net Worker The Legato NetWorker Backup Settings table appears See Figure 73 2 Enter the following information e Enable Client Click to enable the check box to enable the Legato NetWorker backup client e Legato Server Hostnames Enter the fully qualified domain names of Legato NetWorker backup servers Legato servers must have valid host names e Service port range Sets the range of the system s service ports to the one specified 7937 9936 e Connection Port Range Sets the range of the system s connection ports to the one specified 10001 30000 3 Click Save The table refreshes and displays the new configuration For further information on the Legato NetWorker backup and restore solution see Appendix F Disaster Recovery with Third Party Software Figure 73 shows the Legato NetWorker Backup Settings table Figure 73 Legato NetWorker Backup Settings table os 7 Ww fF KK Jie Management i Legato NetWorker Backup Enabiecient m Control Panel b errer Usage V Backup and Restore Control knox Arkeia Legato Server Hostnames Legato Net Worker alh Yertas NetBackup gt Maintenance 1 Serice Port Range 7937 peas connection Pon Pange onor 0000 154 User Manual Sun Cobalt RaQ XTR server appliance Backup and Restore Veritas NetBackup To configure the Veritas NetBackup backup and restore solut
155. entage bar Once it is completed a message appears indicating that the software was loaded successfully or that an error occurred If there is no License Agreement in the software package a status table appears as described above Check availability of software update packages You can force the system to check for software update packages immediately L Select BlueLinQ gt Updates The Available Software Updates List table appears Click Check Availability Now If software update packages are available they are added to the Available Software Updates List table To install a software update package see Updates on page 172 User Manual Sun Cobalt RaQ XTR server appliance 173 Chapter 5 Server Management Install software updates manually You can install software update packages manually if you know the location of the software update package 1 Select BlueLinQ gt Updates The Available Software Updates List table appears 2 Click Install Manually The Install Manually table appears see Figure 87 3 To specify the location of the software package do one of the following e Click the URL radio button Enter a URL beginning with either http or ftp to download the package from a location on the Internet e Click the Upload radio button Click Browse to locate a file on your local hard disk drive e Ifyou have previously downloaded software packages to the home pack
156. er account for FrontPage 114 314 User Manual Sun Cobalt RaQ XTR server appliance
157. er appliance Maintenance Reboot Rebooting the Sun Cobalt RaQ XTR server appliance can sometimes cure problems with certain services and is required to recover from RAID failures The Active Monitor software recommends when a reboot is necessary To reboot the server appliance through the Server Desktop UI 1 Select Server Management gt Maintenance gt Reboot The Reboot Cobalt Server table appears See Figure 76 2 A warning is displayed in the table that rebooting the server appliance will make it unavailable to the network for a few minutes Click Reboot A confirmation dialog verifies the deletion 3 Click OK You can also reboot the server appliance through its LCD console refer to Reboot on page 191 The reboot process can take a few minutes Figure 76 shows the Reboot Cobalt Server table Figure 76 Reboot Cobalt Server table Reboot Cobalt Server WARNS Rebooting the Cobalt server will make it unavailable to the nebwork forafew minutes User Manual Sun Cobalt RaQ XTR server appliance 159 Chapter 5 Server Management Shutdown Caution To prevent the potential loss of data it is important to follow the proper power down procedure before turning off the server appliance The Sun Cobalt RaQ XTR server appliance can only be shut down from the LCD console located on the front panel of the server Refer to Power down on page 192 Selecting Server Management gt Maintenan
158. er appliance xiii Preface xiv User Manual Sun Cobalt RaQ XTR server appliance Contents Contents Important Safeguards V Preface Ix List of chapters 1X Icons used on the UI and in the manual X 1 introduction 1 Levels of user 2 Organization of the user manual 2 Site User 3 Site Administrator 4 Server Administrator 5 Alternate Administrator feature 6 Server Desktop UI 7 Programs 7 Personal Profile 7 Site Management 7 Server Management 8 BlueLinQ 8 Usage requirements for the Sun Cobalt RaQ XTR server appliance 8 2 Setting up the server appliance 9 General 9 Front view of the Sun Cobalt RaQ XTR server appliance 10 Rear view of the Sun Cobalt RaQ XTR server appliance 11 View of hard disk drive bay 12 Setup of the Sun Cobalt RaQ XTR server appliance 13 User Manual Sun Cobalt RaQ XTR server appliance XV Contents Phase 1 Making the connection Installing the Sun Cobalt RaQ XTR server appliance Connecting to the network Connecting the power cord Powering on the server appliance Configuring the Sun Cobalt RaQ XTR server appliance for the network Using the LCD console to configure the network Setting the configuration Phase 2 Setting up with the Web browser Support for RAID 0 RAID 1 and RAID 5 Active Assist Online Help Configuring the server appliance with the Setup Wizard License agreement System Settings RAID Setup Registration Completing configuration with the Setup Wizard 3 Site User
159. error data network covering a relatively small geographic area up to a few thousand meters A LAN connects workstations peripherals terminals and other devices in a single building or other geographically limited area LAN standards specify cabling and signaling at the physical and data link layers of the Open Systems Interconnection OSI model Widely used LAN technologies include Ethernet fiber distributed data interface FDDI and token ring See also wide area network WAN Logical memory See virtual memory Media access control MAC sublayer The lower of the two sublayers of the data link layer defined by the IEEE The MAC sublayer handles access to shared media such as whether token passing or contention is used User Manual Sun Cobalt RaQ XTR server appliance 295 Appendix l Glossary Media access control MAC address A standardized data link layer address that is required for every port or device that connects to a LAN Other devices in the network use these addresses to locate specific ports in the network and to create and update routing tables and data structures MAC addresses are six bytes long and are controlled by the IEEE Also known as a hardware address a MAC layer address and a physical address When your computer is connected to the Internet a correspondence table relates your IP address to your computer s physical MAC address on the network Name server A program that constitutes the server ha
160. ers All Veritas servers must have valid host names 5 Click Save User Manual Sun Cobalt RaQ XTR server appliance 271 Appendix F Disaster Recovery with Third Party Software 6 Select Backup and Restore gt Control The Backup System Control table appears e Lock the UI by clicking the check box Locked e Turn on the services by enabling the check box Active Important Veritas NetBackup uses inetd to connect to the client ics If you turn services off your restore will not start 7 Click Save Changes Performing a disaster recovery operation After completing the preparation steps in the previous section the server appliance is now ready to be restored When recovering your server appliance include only the following files and directories home root nsr usr nsr var etc opt Important DO NOT select 1ib boot or vmlinux gz or your iT server appliance will crash during recovery and most likely will not reboot When the restore process is complete reboot the server appliance for all the changes to take effect Important Disaster recovery is not complete until you reboot the iT server appliance The server appliance does not reboot automatically 272 User Manual Sun Cobalt RaQ XTR server appliance Veritas NetBackup After the server appliance has rebooted ensure that the CCE and Cobalt databases were recovered Inspect the directory var cobalt backups for files If cce tar a
161. ers in length 100BaseTX is based on the IEEE 802 3 standard Active Server Pages ASP ASP is an HTML embedded scripting language that includes one or more small embedded programs or scripts that are processed on a Web server before the Web page is sent to the user An ASP is somewhat similar to a server side include or a common gateway interface CGI application in that all three involve programs that run on the server usually tailoring a page for the user For example an ASP script can use the input from the user s request for the page to access data from a database The script then builds or customizes the page on the fly and returns it to the requestor The Web server does all of the processing and a standard HTML page is generated and sent to the browser User Manual Sun Cobalt RaQ XTR server appliance 287 Appendix l Glossary APOP See Authentication Post Office Protocol APOP AppleShare A file sharing protocol in Apple system software that allows sharing of files and network services through a file server in the Apple Macintosh environment ASP See Active Server Page ASP Authentication The process whereby a user or information source proves they are who they claim to be in other words the process of verifying the identity of a user device or other entity in a computer system often as a prerequisite to allowing access to resources in a system Authentication is any technique enabling the receiver to aut
162. ers while you are away 4 Click Save Changes Disabling the vacation message To disable the vacation message 1 Click Personal Profile gt Email on the left The Email Settings table appears see Figure 20 2 Inthe Vacation Message section of the table click to disable the check box 3 Click Save Changes 38 User Manual Sun Cobalt RaQ XTR server appliance Personal profile Usage Data In the Usage Data section you can view the amount of hard disk drive space in use the amount of space available on the hard disk drive the amount of space allowed and the percentage of hard disk drive space in use Viewing the usage data To view the Usage Data statistics 1 Click Personal Profile gt Usage Data The Disk Usage table appears with the usage statistics see Figure 21 The table displays the amount of hard disk drive space used the amount of space available on the hard disk drive the amount of space allowed all in MB and the percentage of hard disk drive space in use Figure 21 Disk Usage screen COBALT HST Ww Oo RR Account Email Used MB Free MB Allowed ME Usage Bar A Backup D 20 20 Restore User Manual Sun Cobalt RaQ XTR server appliance 39 Chapter 3 Site User Backup The Backup feature allows you to back up the data in your account to a personal computer through your browser The backup captures the files and subdirectories in the home directory of your
163. erver appliance allows the user to add hard disk drives through the front panel without having to remove the server from the equipment rack The server appliance also provides a flexible platform for developing solutions including the development of third party applications The Sun Cobalt RaQ XTR server appliance is pre loaded with InterBase 6 0 an open source cross platform SQL database from Inprise Corporation For more information on InterBase visit the URL http www interbase com Also see Enabling Interbase 6 0 on page 224 User Manual Sun Cobalt RaQ XTR server appliance l Chapter l Introduction Levels of user The Sun Cobalt RaQ XTR server appliance has three levels of user e the Site User has access to his or her account information and the programs e the Site Administrator manages a virtual site and the users on that site e the Server Administrator manages the server appliance and can manage all of the virtual sites and users as well Organization of the user manual This manual is organized according to the features that each level of user can access e Chapter 3 Site User describes the features available to the site user e Chapter 4 Site Management describes the features available to the Site Administrator The Site Administrator can access all of the features described for the site user e Chapter 5 Server Management describes the features available only to the Server Admi
164. es 279 The BSD Copyright 219 GNU General Public License 280 SSL License 286 Glossary 287 J Index 305 User Manual Sun Cobalt RaQ XTR server appliance XXV Contents xxvi User Manual Sun Cobalt RaQ XTR server appliance Chapter l Introduction The Sun Cobalt RaQ XTR server appliance provides a complete solution for hosting virtual sites publishing Web pages transferring files hosting email and third party applications as well as offering new capabilities for high traffic complex Web sites and e commerce applications The Sun Cobalt RaQ XTR server appliance offers a full suite of Internet services with remote administration capabilities pre packaged in a single rack unit 1RU industry standard enclosure The server appliance is pre configured with the Linux operating system Apache Web server Sendmail File Transfer Protocol FTP server Domain Name System DNS FrontPage Server extensions and support for Active Server Pages ASP and PHP All of these services can be used within an extranet or an intranet environment or across the Internet The Sun Cobalt RaQ XTR server appliance further enhances the suite of services by offering from one to four hard disk drives support for RAID Level 0 1 or 5 depending on the number of hard drives at initial configuration enhanced backup and restore functionality disaster recovery and comprehensive site usage reporting The unique design of the Sun Cobalt RaQ XTR s
165. es in the directory var cobalt backups The backup makes copies of the archives var cobalt backups cce tar var cobalt backups cobalt sql When the backup is complete the post backup script cobalt_postbackup deletes the archives During the disaster recovery process the entire server appliance must be restored This restores the archives to the directory var cobalt backups When the backup is complete you must reboot the server appliance the server does not reboot automatically During the reboot process the cobalt_restore startup script detects the archives and restores the configuration databases At this point everything should be in a consistent state and disaster recovery is complete Legato NetWorker works in a different manner it recovers the databases during the file recovery phase since this service permits per file scripting at both backup and recover time The postgresasm and cceasnm scripts are used for this purpose Locking the Ul databases For all types of backup the databases for the Server Desktop user interface UI are locked for as short a period of time as possible For Arkeia and NetBackup the Server Desktop UI is locked during the pre backup creation of the database archives NetWorker locks the Server Desktop UI only during the backup of the individual databases Important Changes to the machine configuration should not be iS made during the backup of the machine otherwise the configuration of the
166. etup process occurs in two phases e Phase 1 Making the connection explains the physical connection of the server appliance to a power source and the network e Phase 2 Setting up with the Web browser explains the network integration process It also allows the Server Administrator to select services on the server and configure the level of RAID on the hard disk drives using a computer with a valid Web browser Phase 1 Making the connection Installing the Sun Cobalt RaQ XTR server appliance highly recommended that you have a second person help you mount Warning Due to the size and weight of the server appliance it is J N the server in an equipment rack You can place the Sun Cobalt RaQ XTR server appliance on a flat surface or mount it in a standard19 inch equipment rack The server appliance is designed to allow you to mount it in an equipment rack either at the front or middle of the server To mount the server in an equipment rack you must first attach the mounting ears included with the server To attach the mounting ears align the mounting ears over the four exposed screw holes on each side of the server chassis To mount the server in the middle of the equipment rack ensure that the mounting ears are aligned with the protruding edges facing the back end of the server to mount the server towards the front of the equipment rack ensure that the ears are aligned with the protruding edges facing towards the front
167. ew of the server appliance 1 Recessed Finger Holds allow you to pull out the front panel 2 The Status Indicators signal ethernet hard disk drive and Web activities gt blinks when there is traffic on the network interfaces labelled Oor 1 QQ glows steadily to indicate an active connection on the network interfaces labelled O or 1 blinks when there is activity on a hard disk drive labelled O through 3 amp blinks to indicate Web activity 3 The C Logo Badge is the power switch The logo badge glows when the server appliance is powered on it blinks if there is a RAID failure or a fan failure 4 The LCD screen displays messages and values entered Use the arrow buttons to toggle between choices or to enter values See Using the LCD console to configure the network on page 17 5 The LCD arrow buttons allow you to enter network configuration information configure a UPS unit reboot the server lock the LCD console and reset the Server Administrator password 10 User Manual Sun Cobalt RaQ XTR server appliance General Rear view of the Sun Cobalt RaQ XTR server appliance Figure 5 Rear view of the server appliance a y The Power socket receives the AC cord that is provided The USB port provides a universal serial bus USB connection The PCI expansion slot provides space for adding a PCI card The Serial connector allows you to connect an uninterruptible power supply UPS
168. f ommation Key Noin ommation orserice dizabied Homa O Moderate use orcomponent is recovering Heavy use or failure 164 User Manual Sun Cobalt RaQ XTR server appliance Active Monitor RAID failure For a failed hard disk drive Active Monitor indicates with a graphic see Figure 80 the particular drive that has failed If a drive in a RAID O configuration fails the server appliance fails If a drive in a RAID 1 or RAID 5 configuration fails and the server is still operating the system indicates the non RAID status in three ways e An email is sent to the Server Administrator e Under Server Management gt Active Monitor the Disk Integrity RAID circle changes to red e The C logo badge on the front panel of the server appliance blinks To view the status of the RAID configuration 1 Select Server Management gt Active Monitor The status tables appear 2 Click the green magnifying glass icon to see the detailed view of Disk Integrity RAID Figure 80 Failed hard disk drive Hard Drive Data Integrity RAID A hard dive has failed Please shutdown the Raa and replace this dive with an identical model The failed dive is located in the front face of the Aaa itis the first disk sled fromthe right The disks may be accessed by gently pullingthe blue plastic front panel forward then swiveling it either Upordown out ofthe way ofthe disk sled Insert one fingerin the indentation provided and remov
169. formation with ic your network administrator to ensure the integrity of your network Incorrect network settings can result in a loss of connectivity To enter or change the network configuration for the server appliance 1 Select Server Management gt Control Panel gt Network The settings tables for the network configuration appear see Figure 58 2 Enter configuration information for the General Settings the Interface Settings for Network 1 or the Interface Settings for Network 2 Note For help with a particular field move the mouse pointer over the Active Assist icon adjacent to the field Help text appears in a window at the bottom of the screen 3 Click Save Changes 136 User Manual Sun Cobalt RaQ XTR server appliance Control panel Figure 58 shows the settings tables of the Network section Figure 58 Settings tables in the Network section Site Management General Settings _ Control Panel Ba Cobalt Server hame thick Domain Mame jeobalt com Bandwidth 1 Priman DNS Server Address jio 5 25 4 Time Secondary DMS Server Address gt Server Usage optional Backup and Restore Default Gateway 10 9 95 954 D Maintenance F Interface Settings Network Active Monitor Fars fi0 9 49 142 2 Subnet Mask 55 0 0 0 ba vec aaaress 00 04 17 18 36 38 Interface Settings Network 2 IP Address sunt tase 4 A tas Address 00 04 16 16 3
170. fying the defective fan Fan Monitor One or more fans are operating below nomial speeds Check the diagram belowto locate the problernatic fans These tans should be replaced inme diately to avoid overheating Consult your documentation for instructions an howto replace the fang 4 Power down and remove the server appliance from the equipment rack by reversing the installation procedure in Chapter 2 5 Place the server appliance on a stable flat surface 6 Remove the mounting brackets from each side of the chassis Each bracket is attached to the chassis with four screws see Figure 108 Figure 108 Mounting brackets and cover fasteners 7 Unfasten the eight screws that attach the cover to the server appliance chassis three screws on each side and two screws at the rear of the chassis Note Ensure that the front panel is completely slid back into the Cay chassis before attempting to remove the cover 8 Working from the rear of the chassis slide the cover back approximately three inches see Figure 109 9 Lift up the rear of the cover first and then remove the cover from the chassis User Manual Sun Cobalt RaQ XTR server appliance 219 Appendix C Upgrading the Sun Cobalt RaQ XTR server appliance Figure 109 Removing the cover 10 Working from the rear of the chassis remove the six fan connectors from the motherboard see Figure 110 220 User Manual Sun Cobalt RaQ XTR server appliance Re
171. g for a list of accredited domain name registrars User Manual Sun Cobalt RaQ XTR server appliance Ill Chapter 5 Server Management e Maximum allowed disk space MB You can set the amount of space on the hard disk drive that a virtual site can use and can change this value at any time The value is in megabytes MB and must be a whole number greater than zero You can choose where to store a new virtual site In the Add New Virtual Site table in the Maximum allowed disk space MB parameter a pull down menu lists in alphabetical order the available disk storage devices The storage device with the most available space is chosen by default Once you have created a virtual site you cannot change its location For more information see Storage on page 156 e Maximum Number of Users You can limit the number of users that a Site Administrator can create you can change this value at any time e Enable FrontPage Server Extensions You can enable Microsoft FrontPage Server Extensions for Web page development on each virtual site Site Administrators can create and delete user FrontPage webs individually When FrontPage Server Extensions are enabled on a virtual site you must enter a password for the FrontPage client webmaster account For more information see FrontPage Server Extensions on page 114 e Enable Anonymous F TP Users without passwords can download and upload files through FTP up to the sp
172. g a virtual site 119 Adding a name based virtual site 120 Removing a virtual site 121 Server Administrator 22 Changing the Server Administrator password 124 Resetting the Server Administrator password 124 Control panel 124 Services 125 Web server 126 Email server 127 SMTP server 127 POP before SMTP feature 128 Email relaying 131 File transfer protocol FTP server 133 Telnet server 133 Simple Network Management Protocol SNMP agent 134 ASP Administrative Server 135 Domain Name System DNS server 136 User Manual Sun Cobalt RaQ XTR server appliance XIX Contents Network Bandwidth Bandwidth Limits table Applying a bandwidth limit Modifying a bandwidth limit Deleting a bandwidth limit Time Server Usage Network Web FTP Mail Backup and Restore Control Knox Arkeia Legato NetWorker Veritas NetBackup Maintenance Storage Adding a storage device Suspend a virtual site Reboot Shutdown System Information Active Monitor Active Monitor icon Active Monitor status tables RAID failure Fan failure BlueLinQ Software Notification icon New Software Check availability of new software Install new software manually XX User Manual Sun Cobalt RaQ XTR server appliance 136 137 138 139 140 140 141 142 142 145 148 149 151 151 153 154 155 156 156 157 158 159 160 161 162 162 163 165 167 168 168 169 170 171 Contents Updates 72 Check availability of software update packages 173 Instal
173. g defaults for a virtual site There are many advantages for setting defaults for the virtual sites For example since multiple sites can share an IP address a default IP address can be set for all new virtual sites added Also since it is common for many sites to share a common domain name it can be desirable to set a default domain name for your virtual sites The same is true for all of the options for a virtual site it is best for you to decide the needs of your typical virtual site before assigning these values Site defaults and site settings can only be configured by the Server Administrator If you as the Server Administrator enable either the FrontPage Server Extensions service or the Shell Accounts service the Site Administrators can enable or disable FrontPage user webs and enable or disable individual per user shell access Figure 49 shows the screen for configuring the default settings of a virtual site Figure 49 Default settings for a virtual site z as HST Ww Oo FR AS Site Management i Ps Virtual Site Defaults Control Panel oo a OEI Server Usage A IP Address D i D Backup and Restore L Domain Name saa l f Mamien Automatic DNS Configuration oO Active Monitor m j Max Allowed Disk Space MB 500 L omo as kasamu
174. ge enabled you could configure FrontPage enabled by default in the User Defaults table L Note The Server Administrator must enable a particular service for the virtual site before the Site Administrator can enable that service for a site user An example file with two users might look like this dwest lt tab gt Doug West lt tab gt 4ng31f1r3 lt tab gt doug douggie dw tdurden lt tab gt Tyler Durden lt tab gt s04p lt tab gt tyler td fighter L Note The lt tab gt indicator represents the tab key on your keyboard User Manual Sun Cobalt RaQ XTR server appliance 6l Chapter 4 Site Management Importing a list of users To import a list of users 1 Select Site Management gt User Management gt File Import Export The Import User List and Export User List tables appear 2 Inthe Import User List table see Figure 30 select whether you would like to download the user list through HTTP from a remote URL or upload the user list from your local machine Enter the URL in the URL field or click Browse to locate the file 3 Click on Import Users The server prompts you with a confirmation dialog If you agree to continue the server returns a status screen showing you how many lines of the text file have been processed and how many of the users have been successfully added and not added 4 Once all the lines in the file have been processed if errors were encountered the system displays a summary
175. ge or distribution medium does not bring the other work under the scope of this License User Manual Sun Cobalt RaQ XTR server appliance 281 Appendix H Licenses 3 You may copy and distribute the Program or a work based on it under Section 2 in object code or executable form under the terms of Sections 1 and 2 above provided that you also do one of the following a Accompany it with the complete corresponding machine readable source code which must be distributed under the terms of Sections 1 and 2 above on a medium customarily used for software interchange or b Accompany it with a written offer valid for at least three years to give any third party for a charge no more than your cost of physically performing source distribution a complete machine readable copy of the corresponding source code to be distributed under the terms of Sections 1 and 2 above on a medium customarily used for software interchange or c Accompany it with the information you received as to the offer to distribute corresponding source code This alternative is allowed only for noncommercial distribution and only if you received the program in object code or executable form with such an offer in accord with Subsection b above The source code for a work means the preferred form of the work for making modifications to it For an executable work complete source code means all the source code for all modules it contains plus any associated inte
176. ges and provides services for the Site Administrators and site users The Server Administrator can also act as the Site Administrator for any virtual site As Server Administrator you can access all of the features described for the Site Administrator in Chapter 4 Site Management and the site user in Chapter 3 Site User The Server Administrator has the user name admin and has full control of the server appliance the Server Administrator is a member of the main site which uses the IP address shown on the LCD screen of the server appliance Figure 46 illustrates the level of access indicated by the shaded area available to a Server Administrator Note To reduce the number of steps in each procedure the menu Cay commands are grouped together and shown in bold type face Right angle brackets separate the individual items to click For example Server Management gt Control Panel gt Network means to click the Server Management tab in the top menu bar then click the Control Panel menu item on the left and finally click Network in the sub menu User Manual Sun Cobalt RaQ XTR server appliance 99 Chapter 5 Server Management Figure 46 Level of access for a Server Administrator Server Administrator Virtual Site 1 Virtual Site 2 Virtual Site 3 Site Administrator Site Administrator Site Administrator UserA UserA User A User B User B User B User C User C User C Virtual Site 4 Virtual Site n
177. gs table appears See Figure 72 2 Enter the following information e Enable Client Click to enable the check box to enable the Knox Arkeia backup client e Backup Server Name Enter the fully qualified domain name of the Knox Arkeia backup server e Port Number tThe Knox Arkeia Backup client needs to know the port number through which to communicate with other hosts using Knox services including the Knox Arkeia Backup server The default port is 617 Important Changing this port number is not recommended unless ic absolutely necessary If you change the port number ensure that other hosts on the network using Knox services are also configured to use the port you specify here 3 Click Save The table refreshes and displays the new configuration For further information on the Knox Arkeia backup and restore solution see Appendix F Disaster Recovery with Third Party Software Figure 72 shows the Knox Arkeia Backup Settings table Figure 72 Knox Arkeia Backup Settings table Site Management contre Panel ENET Enable Client Backup and Restore Backup Server Mame Knox Arkeia Backup Settings Contral i Pot number Legato NetWorker Yertas NetBackup iWaintenance Active Monitor User Manual Sun Cobalt RaQ XTR server appliance 153 Chapter 5 Server Management Legato NetWorker To configure the Legato NetWorker backup and restore solution 1 Select Server Managem
178. h as running a diagnostic test for trouble shooting problems on the server Storage The Sun Cobalt RaQ XTR server appliance can hold up to four internal hard disk drives If your server has less than four drives you can add another hard disk drive See Appendix C Upgrading the Sun Cobalt RaQ XTR server appliance for installing an internal hard drive A virtual site cannot span multiple disks and the server appliance does not automatically recognize virtual sites on a hard disk drive that has been transferred from another Sun Cobalt RaQ XTR server appliance Note If you have replaced a failed hard drive in the server Cay appliance you do not need to add the new hard drive through the Add Storage feature When rebooting the system automatically detects the new hard disk drive Once you replace a failed drive on the server appliance and reboot the server the system detects the new hard disk drive and automatically begins to re integrate it e Fora RAID 1 configuration the system synchronizes the new hard disk drive to the existing drive to recreate a mirrored disk drive e Fora RAID 5 configuration the system recreates the failed hard disk drive from the data available on the other hard disk drives During the process of re integrating the new hard disk drive the server appliance is not in a RAID configuration but it can still serve requests 156 User Manual Sun Cobalt RaQ XTR server appliance Maintenance
179. he Certificate window 5 Select Use manually entered certificate from the pull down menu at the bottom 6 Click Save Changes 80 User Manual Sun Cobalt RaQ XTR server appliance SSL settings The browser screen refreshes and the externally signed certificate appears Figure 37 shows a sample of an externally signed certificate Figure 37 Sample of an externally signed certificate Country us Stake Ner Jersey Locality Cranbury Crganization cCardolite corporation Organizational Unit Engineering Certificate Issuer Information ZA O0CO go Country a State FOR TESTING PURPOSES ONLY a Locality Organization Thawte Certification crsrizationa unit TEST TEST TEST Certificate Request MILE 7 CCATSCAQAmga OxCZAJ BGT BAYTALTTHEMrEQY DV QQLErpozxegsmtyc2t5 HEr ITN HE rban nT ye T Eeer VECHMIOSFyeGdsaXP1TENvenByremF 0 af2uliROvEQruTqgLirtFomdpbm LomluasbaliboGal MEd ohpr asura rir Lmv ETEL HGSC SqGSIbSIQEJAFEY TI NEta MAd Ghpy Seni 297 W 0LmAv bT Chea Egkqhki Gor 0BAQEF AACR jamg k gY Eayts TEKH qgoTtLlasthsaGrresqsinuLd sG rotbhTphled sBYou0e6 OR ingkp seey gl sol mma T 0FgjENeo61TrAWETEQ JAF 1 Pbomy et ScTzehVigetibInralYWrL0ePoF lPqekyrdOioulIGHKyYbhbserlycldwEkxitil TIEDN2pHeysC amb das AANA ui Sge S Lb SUQEPRA TAAA EAT DESY hJ FE STIN Pug elfsleysLidbooklYw ig odl pEDHIATEKHASLIbjver WF shoeitkaslIbjT intiea Tasted YORtd0F Us xbat imbtiPhoe r SsipiI pizZ ik POF LY no0nerigsi
180. he Network Usage Summary Statistics table appears See Figure 62 If a report has not yet been generated the Network Usage Summary Statistics table does not appear To generate a report see Step 3 below 2 The Network Usage Summary Statistics table displays a number of rows of information concerning network usage including the dates for which the report was generated A second table entitled Other Network Usage Statistics offers hypertext links for more detailed information Click on a link to see a detailed bar chart for a particular criterion e Use by IP This graphically represents the network traffic broken down by IP addresses on the server both past and present See Figure 63 fora sample There is always an entry for the IP address 127 0 0 1 this represents internal server appliance traffic There is also an entry for other which represents traffic not destined for this server These statistics can help you determine the IP addresses with the largest amount of traffic e Periodic Reports This graphically represents the cumulative network traffic broken down by hour of the day or day of the week These statistics can help you determine the busy periods for your server 142 User Manual Sun Cobalt RaQ XTR server appliance Server Usage e Historical Use This graphically represents the total network traffic broken down by specific day week or month during the report period These statistic
181. he Server Administrator has enabled these services for the virtual site Click Save Changes The system saves the settings and the Users List table reappears Once you have configured the default settings you can adjust some of the settings for each site user See Changing site user settings on page 58 User Manual Sun Cobalt RaQ XTR server appliance 51l Chapter 4 Site Management Adding a site user You can add or remove site users for a virtual site and assign a Site Administrator for the site To import a list of site users from a text file or to export a list of site users to a text file see Importing and exporting site users on page 61 Figure 27 shows the screen for adding a site user or Site Administrator Figure 27 Adding a site user oS oT ow ORR 7 COBALT User klanagement Uses O Z O File Import Export em Coo a l List Management User Mame Ga 3 a Jite Settings g Password ih Usage Statistics Backup d Restore Site Administrator gt Enable FrontPage User Web Disabled j Secure POF3 AFOF Disabled j a ia E Eraill Aliases g fe Confirm New User 52 User Manual Sun Cobalt RaQ XTR server appliance User management To add a site user or Site Administrator 1 Select Site Management gt User Management gt Users The User List table ap
182. he failed hard disk drive Fan failure For a failed fan Active Monitor indicates with a graphic see Figure 81 the particular fan that has failed See Appendix C Upgrading the Sun Cobalt RaQ XTR server appliance for more information on replacing a failed fan Figure 81 Failed fan Fan Monitor One of nore fans are operating below nomnal speeds Check the diagram belowto locate the problematic fans These fans should be replaced inme diately to avoid overheating Consult your documentation forinatructions on howto replace the fans User Manual Sun Cobalt RaQ XTR server appliance 167 Chapter 5 Server Management BlueLinQ The BlueLinQ Application Delivery Service provides instant access to product updates and new services as they become available Using the BlueLinQ technology the Sun Cobalt RaQ XTR server appliance informs you when new software is available When you log into the server appliance as admin or alteradmin the BlueLinQ tab appears in the top menu bar of the Server Desktop UI When you select this tab the left menu bar displays commands that allow you to add new software update the current server appliance software view the installed software and change the settings for the BlueLinQ feature The following functions are available under the BlueLinQ tab on the Server Desktop UI 1 New Software 2 Updates 3 Installed Software 4 Settings Software Notification icon Desktop UI allo
183. hinojosa mstander tstonis F D Tutorials awiliams hhodgss meampbel mmatancet phase TIP YES P D 64 User Manual Sun Cobalt RaQ XTR server appliance Mailing list management Adding a mailing list To add a mailing list on the server appliance L Select Site Management gt List Management The Mailing Lists table appears Click Add Mailing List The Add Mailing List table appears See Figure 32 Enter a name for the mailing list in the Mailing List Name field You can only use lowercase English letters numbers and the hyphen and underscore _ characters There is no limit on the number of characters in the name Enter a password for the mailing list You need the password for managing the mailing list L Note For guidelines on choosing a password see Password guidelines on page 26 The option Allow user subscriptions to list allows the individual users to subscribe to or unsubscribe from the mailing list To enable this option click to enable the check box To subscribe or unsubscribe the user sends an email to majordomo lt hostname domainname gt with the words subscribe listname or unsubscribe listname in the body of the message Replace the word lt listname gt with the name of the mailing list The option Allow unsubscribed posting to list allows email addresses that are not members of the mailing list to send email to the list To enable this
184. hmod 775 lt filename gt cgi In order for users other than the Server Administrator to add CGI files CGI must be enabled for the user s virtual site see the Site Settings table under the Site Management gt Site Settings tab CGI scripts must use pl or cgi filename extensions in order to be executed by the Web server 180 User Manual Sun Cobalt RaQ XTR server appliance Publishing Web pages using FTP Server side scripting languages The Sun Cobalt RaQ XTR server appliance supports both the Active Server Pages ASP and PHP scripting languages These features are enabled on a per site basis see the Site Settings table under the Site Management gt Site Settings tab Like CGI scripts you can develop ASP and PHP scripts on your desktop machine and then transfer them to the server appliance by means of an FTP based application Unlike CGI scripts ASP and PHP do not require execute permissions to work correctly However ensure that the Web server process can read the scripts you can use the telnet command chmod 664 lt filename gt asp or chmod 664 lt filename gt php For the Web server to run the scripts correctly ASP scripts must use the asp filename extension and PHP scripts must use the php filename extension Publishing Web pages using FTP Note For more information about the directory structure on the a server appliance see Directory structure on page 232 After creating your Web pages
185. hose DNS information is served by the IP address in the third field In the second field enter the subnet mask corresponding to the IP address for the specified network authority In the third field enter the IP address of the primary DNS server for the specified network Click Update List Click Save Changes User Manual Sun Cobalt RaQ XTR server appliance 241 Appendix E Domain Name System Advanced DNS Network Mask Notation Conversion Use Table 2 to convert between dot quad and network mask bit count notations Table 2 Network Mask Notation Conversion ewan Sem C E 242 User Manual Sun Cobalt RaQ XTR server appliance Advanced DNS Table 2 Network Mask Notation Conversion eam em Delegating a subdomain Important Always click Save Changes after modifying DNS RS records If you do not the changes will not take effect DNS servers are organized hierarchically You can delegate the name server authority for subdomains of any domain served by the Sun Cobalt RaQ XTR server appliance to other name servers For example domain com can be served authoritatively by a server appliance by defining a Forward Address A Record using that domain A subdomain such as remote domain com can use its own set of DNS servers so that domain authority can be shared between multiple physical sites This makes it easier to use multiple DNS servers in remote locations sharing a common domain To delegate the subdoma
186. hrough the URL http lt sitename gt testdir test html Note lt Sitename gt refers to the lt hostname domainname gt of the Cay corresponding virtual site Customized error Web pages The Server Administrator or a Site Administrator can replace the default error Web pages for a virtual site on the Sun Cobalt RaQ XTR server appliance with customized error pages for four common Web server errors The errors the server appliance specifically handles with custom files for a virtual site are e 401 Authorization Failed tThis error page is displayed when you have protected a directory with an htaccess file and the user does not authenticate correctly e 403 Forbidden This error page is displayed when you have changed the permissions of a file or directory so that the Web server cannot access it e 404 File Not Found tThis error page is displayed a request has been made for a file or directory that the Web server cannot find e 500 Internal Server Error tThis error page is usually displayed when a dynamic CGI page does not return data to the Web server correctly or cannot be executed properly The default error pages for these four errors are located in the Web directory for a virtual site under the error subdirectory The full path to this directory 1s home sites lt sitename gt web error Note lt Sitename gt refers to the lt hostname domainname gt of the corresponding virtual site User Manual Sun Cobalt R
187. ia 153 Legato NetWorker 154 Veritas NetBackup 155 site user 40 virtual site 91 backup file location 94 Bandwidth management virtual site 137 User Manual Sun Cobalt RaQ XTR server appliance 305 Index Basic DNS 235 configuring primary DNS server 236 secondary DNS server 240 description 235 enabling DNS server 236 record Alias CNAME 240 Forward Address A 237 Mail Server MX 239 Reverse Lookup PTR 238 Battery lithium v Block email See Reject email from users hosts domains BlueLinQ installed software 175 new software 169 check availability 170 install manually 171 settings 176 software notification icon 168 updates 172 check availability 173 install manually 174 Browser requirements vii 8 20 setting up the server appliance 20 Setup Wizard 23 BSD Copyright 279 C Catch all email account for the server appliance 60 Certificate SSL delete certificate 82 enter info from external certification authority 80 externally signed certificate 74 main site certificate 79 self signed certificate 76 submit to external certification authority 79 306 User Manual Sun Cobalt RaQ XTR server appliance CGI scripts 114 180 usage 71 Configuring DNS server settings 244 server appliance for the network 16 UPS 188 Connecting power cord 15 to the network 14 Connector network 11 14 serial 11 serial console port 11 226 Console port serial 11 226 initializing the server appliance 226 Contacting Sun Micr
188. iance Chapter 4 Site Management This chapter describes the features available to a Site Administrator on the Sun Cobalt RaQ XTR server appliance A Site Administrator manages a virtual site located on the Sun Cobalt RaQ XTR server appliance the virtual site provides Web publishing email and FTP services for the users of the site The Site Administrator sets up user accounts and access privileges maintains mailing lists configures the secure sockets layer SSL settings for the virtual site if the Server Administrator has enabled SSL on the site controls the settings for the virtual site and its FTP service has access to users email settings can generate reports about the hard disk drive and Web usage on a virtual site and can back up and restore files residing on the site As the Site Administrator you can access all of the features described for the site user in Chapter 3 Site User The Server Administrator designates the Site Administrator for each site The Site Administrator has control only over this virtual site unless he or she is also the Server Administrator The Site Administrator can also designate other site users as a Site Administrator Note If the Site Administrator for a virtual site is also the Server Administrator he or she has access to all of the server administration functions as well by logging in as the user admin Figure 24 illustrates the level of access indicated by the shade
189. ices 4 IMAP server The format is hostname domainname for example raqxtr cobalt com 5 APOP server The format is hostname domainname for example raqxtr cobalt com Note Occasionally an email application asks for an incoming mail server The incoming mail server is the POP3 server Developing Web pages You can create complex Web pages using any of the standard HTML editors and the HTML publishing capabilities of many popular desktop productivity applications You can create and link the Web pages on your desktop computer and then move them to the appropriate subdirectory on the Sun Cobalt RaQ XTR server appliance through a file transfer protocol FTP application see Publishing Web pages using FTP on page 181 CGI scripts The server appliance supports common gateway interface CGI scripts such as those written in Perl C or other languages If CGI is enabled for your virtual site see the Site Settings table under the Site Management gt Site Settings tab you can add CGI scripts to work with your Web content You can develop CGI scripts on your desktop machine and then transfer them to the server appliance by means of any FTP based application that allows permission bits to be set to executable Use FTP to upload cgi and pl files use ASCH mode to upload CGI files Once the file is on the server appliance use your FTP program to make the script executable You can also use the telnet command c
190. if the name of the site is raqxtr efgh com and the domain names efgh com and mail efgh com are entered users can receive mail addressed to lt username gt ragqxtr efgh com lt username gt efgh com and lt username gt mail efgh com Suspend a virtual site There are two ways to suspend a virtual site on the server appliance a hard suspension and a soft suspension Soft suspension The Server Administrator can suspend an individual virtual site All of the site users are denied access to telnet FTP and POP3 IMAP APOP services as well as Web access to their files The site user accounts do not receive email messages bounce back to the original sender To suspend an individual virtual site 1 Select Site Management gt Site Settings gt General The Site Settings table appears 2 At the bottom of the table click to enable the check box Suspend Site 3 Click Save Changes The server appliance saves the new configuration 4 If you want to see that the site is suspended click Server Management on the left The Virtual Site List table appears The name and the IP address for the suspended site are grayed out You can still modify or delete a suspended site User Manual Sun Cobalt RaQ XTR server appliance 71 Chapter 4 Site Management Suspend a site user The Site Administrator or Server Administrator can suspend a site user on a virtual site The site user 1s denied access to telnet FTP POP3 IMAP AP
191. if your IP address is 192 168 25 77 and your subnet mask is 255 255 255 0 then addresses between 192 168 25 1 and 192 168 25 255 are considered local Also known as netmask Swap file A space on a hard disk drive used as the virtual memory extension of a computer s random access memory RAM Having a swap file allows the computer s operating system to pretend that it has more RAM than it actually does The least recently used files in RAM are swapped out to your hard disk drive until they are needed later in their place new program segments or data can be swapped in to RAM Transmission Control Protocol TCP A connection oriented transport layer protocol that provides reliable full duplex data transmission TCP is part of the TCP IP protocol stack Transmission Control Protocol Internet Protocol TCP IP A common name for the suite of protocols developed in the 1970s to support the construction of worldwide internetworks TCP and IP are the two best known protocols in the suite The TCP IP protocols enable computers and networks to connect to an intranet or Internet 302 User Manual Sun Cobalt RaQ XTR server appliance Virtual host See Virtual site Virtual memory A concept that when implemented by a computer and its operating system allows programmers to use a very large range of memory or storage addresses for stored data Virtual site Whereas industry uses the term virtual host we use the term virtua
192. ificate Request window of your self signed certificate 2 Open a new browser window and go to the Web site for one of the certification authorities for example VeriSign 3 Paste the information from Step 1 in the window on the Web site of the certification authority Follow the instructions on the Web site User Manual Sun Cobalt RaQ XTR server appliance 79 Chapter 4 Site Management Receive the response from the external certification authority The certification authority either sends you a certificate by email or returns the information on the browser screen Enter the information from the external certification authority 1 Under the Site Management lt sitename gt tab select Site Settings gt SSL on the left side The Certificate Subject Information table appears 2 Highlight and remove the information currently in the Certificate window menu at the bottom This action deletes your SSL certificate and your private key and you will then have to purchase a new SSL i Caution DO NOT choose Delete certificate from the pull down certificate from the external certification authority 3 On the Web site or in the email from the external certification authority highlight and copy the information received See Receive the response from the external certification authority on page 80 4 Return to the Server Desktop UI and paste the new certificate information that you copied in Step 3 into t
193. igure 114 Figure 114 DNS Settings table www mydomain com PT a oe a Site Management A Control Panel Service DNS Settings for mydomain com Network Bandwidth Start of Authority GOA Configuration F Select Domain or Network _ Time wun mydomain com Ep 192 168 10 10 2 ll i Sarver Usage f t f f 192 168 10 104 p www mydomaincom g ff Backup and Restore C Maintenance Delete Domain Active Monitor e Save Changes 248 User Manual Sun Cobalt RaQ XTR server appliance Sample setup of DNS service Forward Address A record Next create a Forward Address A record 1 Select Forward Address A Record from the Add pull down menu The Add New Forward Address A Record table appears e Leave the Host Name field blank e Inthe Domain Name field enter mydomain com e Inthe IP address field enter 192 168 10 10 2 Click Save The DNS Settings table regenerates and displays www mydomain com and mydomain com as in Figure 115 Figure 115 DNS Settings table www mydomain com and mydomain com _ Tite Management Control Panel Services Network Bandwidth Time Server Usage Backup and Restore gt Maintenance Active Monitor Select Domain or Network DNS Sattings for mydomain com Start of Authority 380A Configuration mydomain com Ei 192 168 10 10 www mydomain com mj 192 168 10 10 192 168 10 10 24 e
194. ils Enter an email address es to which notification of new software or errors in queries for software update are sent The notification email is sent in accordance with the Software Notification Light setting If you do not want to receive these notifications leave this field blank Advanced Settings e BlueLinQ Server s Enter the HTTP address es of the location s to query for software updates You can enter more than one address in this scrolling window enter each HTTP address on a separate line The default location of the Sun Cobalt Update Server is http updates cobalt com packages Note To receive updates from Sun Microsystems for the Sun Cobalt RaQ XTR server appliance you must retain the URL http updates cobalt com packages in this field HTTP proxy port optional Enter the proxy server and port for HTTP queries if a proxy server is needed to reach outside your firewall For example proxy mycompany com 8080 e FTP proxy port optional Enter the proxy server and port for FTP queries if a proxy server is needed to reach outside your firewall For example proxy mycompany com 8080 e Packages must be authenticated lIf enabled BlueLinQ installs only packages that have passed an authentication check 3 Click Save The screen refreshes to the BlueLinQ Settings Basic table User Manual Sun Cobalt RaQ XTR server appliance 177 Chapter 5 Server Management 178 User Manual Sun Co
195. imit see Modifying a bandwidth limit on page 140 To delete a bandwidth limit see Deleting a bandwidth limit on page 140 3 In the first row of the table use the pull down menu to select the IP address to which you want to apply the bandwidth limit The pull down menu lists all the IP addresses that do not currently have a bandwidth limit 4 Inthe second row enter the value of the bandwidth limit in kb s The minimum value is 10 kb s 5 Click Save Changes The screen refreshes and the Bandwidth Limits table is displayed with the IP address and the bandwidth limit Figure 60 shows the Add Bandwidth Limit table Figure 60 Add Bandwidth Limit table Site Management Add Bandwidth Limit control Panel IP Address 10 9 19 142 Somers r gt Limit kbps f Network Bandwidth fa Save Changes Time gt Server Usage D Backup and Restore D Maintenance Active Monitor User Manual Sun Cobalt RaQ XTR server appliance 139 Chapter 5 Server Management Modifying a bandwidth limit To modify a bandwidth limit applied to an IP address L Select Server Management gt Control Panel gt Bandwidth The Bandwidth Limits table appears In the table locate the IP address for which you want to modify the bandwidth limit Click the green pencil icon next to that IP address The Modify Bandwidth Limit table appears The first row of the table displays the IP address
196. in 243 subnet 244 description 235 domain administrator email address 246 enabling DNS server 236 expire interval 246 history of DNS 251 how does DNS work 252 name server 246 Network Mask Notation Conversion 242 record Alias CNAME 240 Forward Address A 237 Mail Server MX 239 Reverse Lookup PTR 238 sample setup of DNS service 247 refresh interval 246 retry interval 246 sample setup of DNS service 247 Start of Authority SOA configuration 245 time to live period 246 DNS server 136 configuring primary server 236 secondary server 240 settings 244 delegating subdomain 243 subnet 244 domain administrator email address 246 enabling 236 expire interval 246 name server 246 User Manual Sun Cobalt RaQ XTR server appliance 307 Index Network Mask Notation Conversion 242 refresh interval 246 retry interval 246 Start of Authority SOA configuration 245 time to live period 246 Domain administrator email address 246 Domain name 110 Domain Name System See DNS E Education 278 Electrical shock vi Email alias 56 adding 59 catch all account 60 domain administrator email address 246 email server alias 111 control panel 127 SMTP 127 enable relaying 132 forwarding email 37 56 options site user 59 parameters maximum message size 130 POP before SMTP 130 reject email from users hosts domains 130 relay for hosts domains 130 smart relay host name 130 preventing spam email 128 131 relaying 131 hosts dom
197. in naming authority to another name server 1 Select Server Management gt Control Panel The Service Settings table appears 2 Click the green pencil icon next to the DNS service in the Service Settings table The DNS Settings for lt sitename gt table appears 3 Select the parent domain from the Select Domain or Network pull down menu 4 Select Delegate Subdomain from the Add pull down menu 5 Specify the subdomain name and the qualified host name s of the DNS server s that will be authoritative for that subdomain 6 Click Save Changes 7 Click Save Changes again User Manual Sun Cobalt RaQ XTR server appliance 243 Appendix E Domain Name System Delegating a subnet You can delegate the name server authority for a network to a remote DNS server To delegate the subnet naming authority to a remote DNS server L Select Server Management gt Control Panel The Service Settings table appears Click the green pencil icon next to the DNS service in the Service Settings table The DNS Settings for lt sitename gt table appears Select the parent network from the Select Domain or Network pull down menu Select Delegate Subnetwork from the Add pull down menu Specify an IP address and the size of the network to be delegated The IP address must be a member of the subnet to be delegated Specify the qualified host name of the DNS server that will be authori
198. incorporates the limitation as if written in the body of this License 9 The Free Software Foundation may publish revised and or new versions of the General Public License from time to time Such new versions will be similar in spirit to the present version but may differ in detail to address new problems or concerns Each version is given a distinguishing version number If the Program specifies a version number of this License which applies to it and any later version you have the option of following the terms and conditions either of that version or of any later version published by the Free Software Foundation If the Program does not specify a version number of this License you may choose any version ever published by the Free Software Foundation 10 If you wish to incorporate parts of the Program into other free programs whose distribution conditions are different write to the author to ask for permission For software which is copyrighted by the Free Software Foundation write to the Free Software Foundation we sometimes make exceptions for this Our decision will be guided by the two goals of preserving the free status of all derivatives of our free software and of promoting the sharing and reuse of software generally 254 User Manual Sun Cobalt RaQ XTR server appliance GNU General Public License NO WARRANTY 11 BECAUSE THE PROGRAM IS LICENSED FREE OF CHARGE THERE IS NO WARRANTY FOR THE PROGRAM TO THE EXTENT PERMI
199. ion 1 Select Server Management gt Backup and Restore gt Veritas NetBackup The Veritas NetBackup Backup Settings table appears See Figure 74 2 Enter the following information e Enable Client Click the check box to enable the Veritas NetBackup backup client e Master Veritas Server Enter the fully qualified domain name of Veritas NetBackup master backup server The Veritas master backup server must have a valid host name e Extra Veritas Servers Enter the fully qualified domain names of any extra Veritas NetBackup backup servers All Veritas servers must have valid host names 3 Click Save The table refreshes and displays the new configuration For further information on the Veritas NetBackup backup and restore solution see Appendix F Disaster Recovery with Third Party Software Figure 74 shows the Veritas NetBackup Backup Settings table Figure 74 Veritas NetBackup Backup Settings table Site Management Control Panel T Fea Enable Client Backup and Restore e hlaster Veritas Server Veritas NetBackup Backup Control Knox Ark eia Legato Nettforker Y Extra Veritas Servers ertas NetBackup b Maintenance Active Monitor User Manual Sun Cobalt RaQ XTR server appliance 155 Chapter 5 Server Management Maintenance In the Maintenance section under the Server Management tab you can add new storage media reboot the server and access system information suc
200. ion Conversion 242 Network settings control panel 136 Network Time Protocol server 141 NTP See Network Time Protocol server Numerics 10 100BaseTX 8 O Online registration of the server appliance 30 Organization of user manual 2 Output bandwidth management See Bandwidth management Overview of virtual sites 110 P Partner solutions 203 Password Server Administrator changing password 124 resetting password 124 PCI adding card 214 expansion slot 11 Personal profile account 36 backup of data 40 email options 37 restore data 41 usage data 39 PHP embedded scripting 116 enable 113 server side scripting language 181 Physical data server appliance 203 POP before SMTP description 128 enable 130 Power cord vi 15 Power socket 11 Powering down the server appliance 192 Powering on the server appliance 15 Primary DNS server address 136 configuration 236 Product demonstrations 277 Product specifications hardware 201 physical data 203 regulatory approvals 204 software features 201 partner solutions 203 system management 202 Publishing Web pages FrontPage 183 FTP 181 R RAID failure 165 support for 21 Rear view network connectors 11 PCI expansion slot 11 power socket 11 310 User Manual Sun Cobalt RaQ XTR server appliance security lock hole 11 serial connector 11 serial console port 11 226 Rebooting the server appliance 159 191 Record DNS Alias CNAME 240 Forward Address A 237
201. ite you must first configure its DNS records and make those DNS records available to your workstation and the server appliance Requests to the IP address are directed to the first name based site created on that IP address If you administer your DNS records on the server appliance refer to Appendix E Domain Name System for more information about creating DNS records If your Internet service provider ISP administers your DNS records ask your ISP to create the DNS records for the new name based virtual site You can also enable the Automatic DNS configuration feature when creating a name based virtual site If this feature is enabled the server automatically creates DNS records for this virtual site and the Sun Cobalt RaQ XTR server appliance acts as the primary DNS server for this site 120 User Manual Sun Cobalt RaQ XTR server appliance Site management If the Web and email server aliases have the same domain name as this site DNS records are created for these aliases as well Note This feature does not register the new site name with a top level domain name registrar The Server Administrator must register the new site name Visit the Internet Corporation for Assigned Names and Numbers ICANN at http www icann org for a list of accredited domain name registrars Once the virtual site has been created you can manage it by clicking the green pencil icon for the site See Site settings on page 68 To
202. ite administrator can administer that site through the WAL thos yvour virt ual domain siteadmini User Manual Sun Cobalt RaQ XTR server appliance 3 Chapter 2 Setting up the server appliance 32 User Manual Sun Cobalt RaQ XTR server appliance Chapter 3 Site User This chapter describes the features available to a Site User on the Sun Cobalt RaQ XTR server appliance e Programs e Personal Profile A Site User can send and receive email through the virtual site upload and download files using the FTP service provided by the site publish a personal Web page on the site and back up and restore files and data located in the home directory A site user can also access third party applications that the Server Administrator has loaded on to the server appliance These programs appear under the Programs tab Site users are added to a virtual site by the Server Administrator or a Site Administrator A site user has control only over the files located in his or her home directory on the server appliance Figure 18 illustrates the level of access indicated by the shaded area available to site users User Manual Sun Cobalt RaQ XTR server appliance 33 Chapter 3 Site User Figure 18 Level of access for the Site User Server Administrator Virtual Site 1 Virtual Site 2 Virtual Site 3 Site Administrator Site Administrator Site Administrator User A User A User A User B User B User B User C
203. ithout retaining the actual log file The Web FTP and Mail Usage Summary Statistics tables all share a common format Reports for each type of statistics are generated in the same way Web To view the statistics for Web traffic on the virtual site 1 Select Site Management gt Usage Statistics gt Web If a report has been generated the Web Usage Summary Statistics table appears See Figure 38 If a report has not yet been generated the Web Usage Summary Statistics table does not appear To generate a report see Step 3 below 2 The Web Usage Summary Statistics table displays a number of rows of information concerning Web usage including the dates for which the report was generated A second table entitled Other Web Usage Statistics offers hypertext links for more detailed information Click on a link to see a detailed bar chart for a particular criterion e Periodic Reports tThis graphically represents the cumulative Web traffic broken down by hour of the day or day of the week These statistics can help you determine the busy periods for the virtual site User Manual Sun Cobalt RaQ XTR server appliance 83 Chapter 4 Site Management Historical Use This graphically represents the total Web traffic broken down by specific day week or month during the report period These statistics can help you determine the busiest specific day week or month for Web traffic on the virtual site Requests
204. its e no parity e 1 stop bit Power on the server appliance with the power switch on the back panel A number of boot messages are displayed on your terminal screen The first prompt asks for an IP address Enter the Primary IP address for the server appliance for example 10 9 19 55 The second prompt asks for the netmask address Enter the Primary Netmask for the server appliance for example 255 0 0 0 The third prompt asks for the gateway address Enter the gateway for the server appliance for example 10 9 25 254 Confirm the settings that you have entered e Primary IP address 10 9 19 55 e Primary Netmask 255 0 0 0 e Gateway 10 9 25 254 User Manual Sun Cobalt RaQ XTR server appliance 227 Appendix D Advanced Information 8 Another prompt is displayed S AVE C ANCEL Enter S to save the configuration The message Verifying and saving appears 9 Once the configuration is saved the terminal screen displays the normal boot status messages Continue administration of the server appliance through your Web browser Powering down the server appliance remotely Caution This feature requires you to access the server appliance through a telnet session Only advanced users of Linux should undertake these changes Note Direct root logins are not allowed on the Sun Cobalt Cay RaQ XTR server appliance Note You cannot power up a Sun Cobalt RaQ XTR server Cay appliance remotely Someone must phy
205. kb s D channel for a total of 144 kb s This basic service is intended to meet the needs of most individual users PRI is intended for users with greater capacity requirements Typically the channel structure is 23 B channels plus one 64 kb s D channel for a total of 1536 kb s In Europe PRI consists of 30 B channels plus one 64 kb s D channel for a total of 1984 kb s InterBase The Sun Cobalt RaQ XTR server appliance is pre loaded with InterBase 6 0 an open source cross platform SQL database from Inprise Corporation InterBase offers a number of database features triggers stored procedures blobs event alerters user defined functions multi dimensional arrays two phase commit referential integrity constraints and a flexible set of transaction options Internet Corporation for Assigned Names and Numbers ICANN The private non government non profit corporation that has been formed to assume responsibility for the IP address space allocation protocol parameter assignment domain name system DNS management and root server system management functions Internet domain An Internet domain is a host naming convention used to ensure that no two individual hosts on the global Internet have the same host name An Internet domain should not be confused with an NT Domain User Manual Sun Cobalt RaQ XTR server appliance 293 Appendix I Glossary Internet Message Access Protocol IMAP Internet Message Access Protocol is
206. l 208 User Manual Sun Cobalt RaQ XTR server appliance Installing or removing a hard disk drive Figure 95 Withdrawing a drive sled 5 Remove the four mounting screws from the bottom of the drive sled see Figure 96 Figure 96 Drive sled and disk drive Disk Drive Power Connector Data Drive Sled Connector Front Plate _ Mounting Screws 4 6 Lift the disk drive slightly away from the drive sled and gently unfasten the power and data connectors from the rear of the drive 7 Attach the data and power connectors at the rear of the drive sled to the corresponding connectors on the new disk drive 8 Position the drive on the sled so that the four holes in the sled s bottom line up with the threaded holes in the bottom of the disk drive 9 Re insert the mounting screws and fasten the drive to the sled User Manual Sun Cobalt RaQ XTR server appliance 209 Appendix C Upgrading the Sun Cobalt RaQ XTR server appliance 10 Re insert the drive sled into the disk drive bay Ensure that the track on the bottom of the drive sled is correctly aligned with the track in the drive bay see Figure 97 Figure 97 Re inserting a drive sled Drive Bay Track 11 Push the drive sled into the bay until you feel it snap into place 12 Rotate the front panel back to its original position 13 Slide the front panel back into the chassis Ensure that the cable at the right sid
207. l name server returns the IP address of the primary name server responsible for the requested domain name 3 The local name server contacts the primary name server 4 The primary name server holds the IP address information for the domain name in a database and satisfies the request from the local name server 5 Ifthe primary name server is unavailable the local name server contacts the secondary name server that satisfies the request from the local name server The local name server returns to the Web browser with the IP address for the requested domain name 6 Using the IP address the Web browser contacts the company Web server 7 The company Web server sends the Web page to the local name server Figure 117 Basic method of DNS Local wi he name server SS N 4 N aN lt ie YS N Root level name server ar ae i i Target Primary Secondary machine name server name server www xyz com User Manual Sun Cobalt RaQ XTR server appliance 259 Appendix E Domain Name System 254 User Manual Sun Cobalt RaQ XTR server appliance Appendix F Disaster Recovery with Third Party Software The Sun Cobalt RaQ XTR server appliance supports the use of third party backup solutions for performing disaster recovery The supported backup solutions are e Knox Arkeia e Legato NetWorker e Veritas NetBackup Each of these solutions requires customization to correctly recover the
208. l site In our definition a virtual site consists of a Domain Name System DNS domain with Web FTP and email services Each virtual site contains its own list of site user accounts Each site user account has its own Web page FTP directory email spool and any number of email aliases The fully qualified domain name of a virtual site is unique to that site while its IP address can be shared by many sites With the advent of name based virtual hosting it is no longer necessary to dedicate an IP address to a virtual site The Web server can now differentiate among target virtual sites according to the name requested Many virtual sites on the Sun Cobalt RaQ XTR server appliance can share one IP address However not all services are compatible with name based virtual hosting SSL encryption for Web data bandwidth management and an anonymous FTP account can only be enabled on one virtual site per IP address hosted by the server appliance The IP address of the Sun Cobalt RaQ XTR server appliance can be shared by many virtual sites or it can be unique to one virtual site The server appliance has one main site which by default cannot be deleted and virtual sites The main site uses the IP address assigned to the server appliance using the LCD console Wide area network WAN A data communications network that serves users across a broad geographic area and often uses transmission devices provided by common carriers Asynchronous transfe
209. l site User Manual Sun Cobalt RaQ XTR server appliance Site settings Changing site settings a To change the settings for a particular virtual site click the green pencil i icon Note Only the Server Administrator can modify the settings for a virtual site For Site Administrators who are not the Server Administrator the Site Settings section is a read only status screen Figure 34 shows the read only status screen for the site settings of a virtual site Figure 34 Read only status screen of site settings M User Management Users File Import Export Site Settings 1 IP Address 10 5 15 148 List Management M Site Settings General FTP SSL Usage Statistics Domain Mame cobalt com D Web Server Aliases Max Allowed Disk Space KiB Backup M aiman Number of Users Restore Email Server Aliases j Bandwidth Limit FrontPage Server Extensions Enable Active Server Page ASP x Ww wa Enable PHP Embedded Scripting Telnet Shell Access x Enable Secure POP3 APOP CA Script Execution Pas Process Server Side Includes 7 site Settings are only configurable bythe server administrator User Manual Sun Cobalt RaQ XTR server appliance 69 Chapter 4 Site Management To change settings for a particular site L 2i oF 70 Select Site Management gt Site Settings The Site Settings table appears In th
210. l software updates manually 174 Installed Software 175 Settings 176 6 Services 179 Using email on the server appliance 179 Developing Web pages 180 CGI scripts 180 Server side scripting languages 181 Publishing Web pages using FTP 181 Publishing Web pages with FrontPage for User Webs only 183 A Using the LCD Console 185 Locked LCD panel 186 Access to the functions 186 Set up network 186 Configure UPS 188 Verifying the UPS configuration 190 Reboot 191 Power down 192 Server not responding 193 Panel 193 Set sequence 194 Lock panel 195 Unlock panel 196 After power loss 197 Reset password 198 Clearing the password through the LCD console 198 Assigning a new password through the Server Desktop UI 199 User Manual Sun Cobalt RaQ XTR server appliance xxi Contents B Product Specifications 201 Hardware 201 Software 201 General features 201 System management 202 Partner solutions 203 Physical data 203 Regulatory approvals 204 C Upgrading the Sun Cobalt RaQ XTR server appliance 205 Installing or removing a hard disk drive 206 Installing additional memory 211 Installing a PCI expansion card 214 Replacing a fan 218 D Advanced Information 223 Removing the Server Desktop UI 223 Enabling Interbase 6 0 224 Serial console port 226 Initializing the server appliance through the serial console port 226 Powering down the server appliance remotely 228 Removing a lock from the LCD panel 229 Development tools 230 Configuration files
211. lay Host hare al ii Check Mail Before STP Relay 10 3 19 142 cobalt com Relay forthe following Hosts Domains Reject the following UsersfHosteiDomains Time 7 Server Usage Network Web FTP bdail 000 l T T j T Backup and Restore IT 2 vV Maintenance Dtorage l Reboul fe Save Changes Shutdown dystem information Active Monitor Configuring the email parameters To configure the email parameters 1 Select Server Management gt Control Panel The Service Settings table appears 2 Click the green pencil icon next to Email Server The Email Parameters table appears see Figure 55 3 Fill in the fields in the Email Parameters table The following paragraphs explain these fields 4 Click Save Changes in the Email Parameters table User Manual Sun Cobalt RaQ XTR server appliance 129 Chapter 5 Server Management You can modify the following parameters 130 Maximum message size MB It is important to enter a value here to limit the size of incoming or outgoing email messages If this field is blank the server will not limit the size of incoming messages which may allow a single message to fill up your available space on the hard disk drive A message that exceeds the specified quota of space on the hard disk drive is returned to the sender as undeliverable The default value is 5 MB the val
212. le Importi Export rorward Emal To List Management matt stander site Settings D Usage Statistics 7 Email Aliases Backup Restore Thank you for your email I will reply to you as soon as E Yacation Message fe Save Changes fe Back To User List Catch all email account A catch all email account receives email messages addressed to former users or non existent users on a virtual site For example if an email is addressed to mary xyz com but the user name mary does not exist on that domain the email is routed to the catch all account The Server Administrator or a Site Administrator can create a catch all email account This involves simply creating a certain alias for a designated user on the virtual site this user does not have to be the Site Administrator For the user on a virtual site who will receive the messages routed to the catch all account you create an email alias of lt hostname domainname gt The lt hostname domainname gt is the fully qualified domain name of the virtual site 1 Select Site Management gt User Management gt Users The User List table appears 2 Click the envelope icon for the site user who will receive the email for the catch all account The Email Settings lt username gt table appears See Figure 29 3 Enter lt hostname domainname gt in the Email Aliases window 4 If there is already an alias in the window add this new
213. le appears see Figure 86 In addition to the information listed in Step 1 the following information is also provided for the software package e the copyright information e a longer description of the software e the URL location e the size of the software package in MB e whether the software package is uninstallable e alist of software packages that must be installed on the system before this new package can be safely installed User Manual Sun Cobalt RaQ XTR server appliance BlueLinQ Figure 86 Install Software table Marne BuldMeister version 1 0 Yerndor PRaltz Enterprises Copyright fc 2000 PBaltz Enterprises Tied Overworked Let the BuldMeister handle your work for you With the BuildMeister you no longer need to worry about Description administering your Qube 3 With its ProActive Assist it solves your administrative problems before you even realize that they re there Location http vpbaltz cobalt comqube3 bulld pke dize ME 74 778 Uninstallable Tes Dependent Packages Nore sta Click Install If a License Agreement has been included in the software package a License screen appears You can either accept or decline the license If you click Decline you return to the Available Software Updates List table If you click Accept a status table appears The first field indicates the state of the software package during the operation the second field indicates the progress of the upload with a perc
214. lf of the DNS client server mechanism A name server contains information about a segment of the DNS database and makes it available to a client called a resolver A resolver is often just a library routine that creates queries and sends them across a network to a name server NAT See Network Address Translation NAT Netmask See subnet mask Network Address Translation NAT A mechanism for reducing the need for globally unique IP addresses NAT allows an organization with addresses that are not globally unique to connect to the Internet by translating those addresses into globally routable address space Also known as Network Address Translator and IP Masquerading Network Time Protocol NTP A protocol that synchronizes the time of a local computer client or server to radio clocks and atomic clocks located on the Internet This protocol is capable of synchronizing distributed clocks within milliseconds over long time periods Some configurations include cryptographic authentication to prevent accidental or malicious protocol attacks NTP See Network Time Protocol NTP 296 User Manual Sun Cobalt RaQ XTR server appliance Packet The unit of data that is routed between an origin and a destination on the Internet or any other packet switched network The packet includes a header containing control information and usually user data Packets are most often used to refer to network layer units of data PCI See Peripheral Co
215. mail client and on creating and uploading Web pages Appendix A Using the LCD Console explains the functions on the LCD console Appendix B Product Specifications lists the technical specifications for the server appliance Appendix C Upgrading the Sun Cobalt RaQ XTR server appliance explains how to upgrade the hardware of the server appliance Appendix D Advanced Information describes processes and options that are outside the purview of normal operation Appendix E Domain Name System gives an in depth explanation of the DNS service User Manual Sun Cobalt RaQ XTR server appliance 1X Preface Appendix F Disaster Recovery with Third Party Software explains how to configure the server software for the third party backup and restore solutions Appendix G Contacting Sun Microsystems Inc explains how to contact Sun Microsystems and provides additional resources and information Appendix H Licenses lists the licensing information Appendix I Glossary provides a glossary of terms in the user interface UI and the user manual for the server appliance Icons used on the UI and in the manual Table 1 describes the icons used by the browser based UI and in this manual If you pass the mouse pointer over an icon a short help message appears at the bottom of the screen Table 1 Icons used in the user interface m a Web Serve
216. management For example the Site Administrator of efgh com can give Mary Brown the user name lt mary gt her email address is mary efgh com The Site Administrator of xyz com on the same Sun Cobalt RaQ XTR server appliance server can give Mary Smith the user name lt marys gt the Site Administrator can then set up an email alias mary xyz com for Mary Smith The alias points Mary Smith s incoming messages to the unique user name of lt marys gt at xyz com A site user can have several email aliases that point to a unique user name For example John Smith user name lt john1 gt can have john efgh com JS efgh com john smith efgh com johnny efgh com and baseball efgh com which all point to his user name of lt john1 gt at efgh com A Site Administrator can also set up useful aliases such as webmaster efgh com info efgh com sales efgh com comments efgh com or support efgh com that point to a specific user name Adding an email alias To add an email alias for a site user see Modify email options for a site user on page 59 To create a catch all account on a virtual site see Catch all email account on page 60 User Manual Sun Cobalt RaQ XTR server appliance 57 Chapter 4 Site Management Changing site user settings Modify settings for a site user To modify the settings for a site user to change the name password P amount of space allocated on the hard disk drive or telnet access for an existing u
217. mponent Interface PCI Peripheral Component Interconnect PCI Peripheral Component Interconnect PCI is an interconnection system between a microprocessor and attached devices in which expansion slots are spaced closely for high speed operation PCI transmits 32 bits at a time in a 124 pin connection the extra pins are for power supply and grounding and 64 bits in a 188 pin connection in an expanded implementation PCI uses all active paths to transmit both address and data signals sending the address on one clock cycle and data on the next Burst data can be sent starting with an address on the first cycle and a sequence of data transmissions on a certain number of successive cycles PHP embedded scripting PHP is an HTML embedded scripting language that includes one or more small embedded programs or scripts that are processed on a Web server before the Web page is sent to the user Much of the PHP syntax is borrowed from C Java and Perl with a couple of unique PHP specific features thrown in The goal of the language is to allow Web developers to write dynamically generated pages quickly Point to Point Protocol PPP A protocol for communication between two computers using a serial interface typically a personal computer connected by telephone line to a server For example your Internet server provider may provide you with a PPP connection so that the provider s server can respond to your requests pass them on to the Inte
218. n DNS see Domain Name System DNS server on page 136 POP before SMTP feature The Sun Cobalt RaQ XTR server appliance provides an option that allows POP authentication before SMTP To enable this feature see Configuring the email parameters on page 129 Normally you only permit email relaying from within your own network But some users travel and connect from other places for example sales people or field engineers and you want to let those users relay email through your server The way to allow this and still protect your server appliance from being used to relay spam mail is to authenticate the user through POP before allowing an SMTP connection for that user s IP address When a user logs in for POP3 email the server appliance notes the IP address from which the connection was made and permits relays from that IP address for a limited time Travelling users need only check their email to unlock the mail server no changes to the client mail software are necessary The POP before SMTP implementation causes SMTP access for the IP address to expire after one hour Figure 55 shows the Email Parameters table 128 User Manual Sun Cobalt RaQ XTR server appliance Control panel Figure 55 Email Parameters table ie E e F r w H E TWO p Site Management va Email Parameters Control Panel n P Sersem Matmum Message SIze IMB E Hetwork Bandwidth Smart Re
219. n Figure 11 Read through the License Agreement and if you agree with its terms click the right arrow at the bottom to signify your agreement Figure 11 License Agreement lt COBALT License Agreement i ST lw L ae oF Kw By clicking on the arrow button below you acknowledge receipt of amd agreement with the terms amd conditions set forth on the Warranty Registation Card enclosed with your Sun Cobalt Ra NTR server appliance and with the License Agreement below SUN MICROS YS TEMS INC LICENSE AGREEMENT BY INSTALLING THIS PRODUCT YOU THE ENTITY TO WHICH THE ENCLOSED SOFTWARE PROGRAMS ARE SUPPLIED ARE AGREEING TO BE BOUND BY ALL OF THE TERMS OF THE LICENSE ASREEMENT AND THE LIMITED WARRANTY SET PORTH BELOW IF YOU DO NOT AGREE TO BESO BOUND PROMPTLY RETURN THE FULL PRODUCT AND ALL ACCOMPANYING MATERIALS TO THE ENTITY PROM WHICH T WAS PURCHASED This License Agreement this Agreement grants you a non exclusive non transferable license to use the software collectively the Software supplied to you by Sun Microsystems Inc Sun Microsystems The Software includes the software supplied ta youon disks diskettes CD ROM disks andor as part af the equipment enclosed with this package the Hardware and any modifications enhancements to and or replacements of such Software supplied to you by Sun Microsystems This Agreement also imposes certain restrictions on your use of the Software and Hardware You may not make any
220. n IP address in dot quad notation See Table 2 on page 242 to convert between dot quad and network mask bit count notations Enter the host name and domain name you want to serve for example www and mydomain com You can enable the check box Generate Forward Address A Record for this IP address and host name pair so that the IP address host name pair can be resolved in both directions Click Update List 10 Click Save Changes Specifying a Forward Address A record A DNS server can resolve a computer host name to an IP address this is known as forward lookup To specify a Forward Address A record L Select Server Management gt Control Panel The Service Settings table appears Click the green pencil icon next to the DNS service in the Service Settings table The DNS Settings for lt sitename gt table appears Select Forward Address A Record from the Add pull down menu Enter the host name optional and domain name you want to serve for example www and mydomain com Enter the IP address for that domain name for example 192 168 10 10 and the network mask for example 255 255 255 0 Click Update List Click Save Changes User Manual Sun Cobalt RaQ XTR server appliance 237 Appendix E Domain Name System Specifying a Reverse Lookup PTR record A DNS server can resolve an IP address to a computer host name this is known as a reverse lookup To specify a Reverse L
221. n Murb er of Us ers 25 Enable Shel Accounts o Enable Secure POPS APOP ia T m T T j Enable CGI Seripts o 7 Enable Server Side includes Oo i ie j Enable 55L O i 7 2 Enable FrontPage Server Extensions QO k a i Enable Active Server Page ASP a is Enable PHP Embedded Scripting a m MB of incoming thes 20 Enable anonymous FTP o l i aimuianeons ugers fio I CE LAE RETN 118 User Manual Sun Cobalt RaQ XTR server appliance Site management Modifying the default site settings To modify the default settings for a virtual site 1 Select Server Management gt Site Management The Virtual Site List table appears 2 Click Site Defaults The Virtual Site Defaults table appears 3 Enter the information for the site Click the check boxes to enable or disable a particular service See the descriptions in Overview of virtual sites on page 110 4 Click Save Changes Once you have configured the default settings you can modify the settings for each virtual site that you add Adding a virtual site Figure 50 shows the screen for adding a virtual site Figure 50 Adding a virtual site COBALT ETW oe eS Site Management Control Panel Server Vsage ii Backup and Restore Maintenance Active Monitor eb Server Aliases rail Server Aliases Aubornatic DNS Config
222. n page 277 Additionally the Linux distribution on the Sun Cobalt RaQ XTR server appliance is based on the RedHat Linux 6 2 distribution for x86 compatible processor systems You can run most pre compiled x86 based commercial software packages on the Sun Cobalt RaQ XTR server appliance as long as the software does not require a mouse keyboard or monitor Ensure that the software is compatible with the Linux 2 2 kernel and the glibc library 230 User Manual Sun Cobalt RaQ XTR server appliance Configuration files Configuration files If necessary you can change some of the configuration files for the Sun Cobalt RaQ XTR server appliance services for development purposes but this may void your warranty Please read your warranty card before making any changes Caution Changing any of the following configuration files can dramatically affect the operation of the services configured by means of the Sun Cobalt RaQ XTR server appliance s browser based administration service or the administration service itself Only advanced users of Linux should undertake these changes See your warranty card for more details The services and some of their associated configuration files and directories are the following e Email etc inetd conf etc mail e Domain Name Service DNS etc named e File transfer protocol FTP etc proftpd cont e Web etc httpd conf conf e Mailing lists usr local majordomo User Manual
223. n the server appliance For more information see Backup and Restore on page 151 Backups are started by using the Knox Arkeia UI Once a backup of a server appliance has begun the cobalt_prebackup script creates the cobalt sql and cce tar files in the var cobalt backups directory if the tree options for the server appliance were configured correctly Important The server appliance will not restore properly if the tree RS options do not execute the prebackup and postbackup commands When the backup has successfully completed the script cobalt_postbackup removes the cobalt sql and cce tar files Performing disaster recovery of a server appliance with Knox Arkeia To perform a restore with the Knox Arkeia software you must have backed up the server appliance to an Arkeia server Preparing for disaster recovery Prepare your Sun Cobalt RaQ XTR server appliance for disaster recovery by performing the following steps 1 Perform an OS restore to wipe the hard disk drive and return the server appliance to a factory fresh state 2 Configure the server appliance through the Setup Wizard and return it to the network The server appliance must be able to communicate with the backup server otherwise the recovery will fail 3 If possible configure the server appliance to use a network time protocol NTP server to set the clock on the server appliance On the Server Desktop UI select Control Panel gt Time to configure the
224. n the server appliance to the equipment rack Figure 113 Rewiring the fans 222 User Manual Sun Cobalt RaQ XTR server appliance Appendix D Advanced Information Caution The features described in this appendix are intended for advanced users who want to run shell scripts or use shell commands An advanced user is someone who is proficient in the internal workings of the Unix operating system You can seriously adversely affect the operation of your Sun Cobalt RaQ XTR server appliance if you modify system configuration files Check your warranty card for details Caution Direct root logins are not allowed on the Sun Cobalt RaQ XTR server appliance To obtain a root shell telnet to the server and log in as the user admin or alteradmin From the command prompt type su and press Enter Enter the administrator s password at the password prompt Only the Server Administrator or the alternate administrator can su to root Removing the Server Desktop UI You can alter the Sun Cobalt RaQ XTR server appliance server so that the Server Desktop user interface UI does not run Caution You can seriously affect your server appliance if you modify the system configuration files Only advanced users of Linux should perform this operation See your warranty card for more details Important Turning off the Server Desktop UI is a permanent ic action You cannot toggle the UI on and off If you turn off the Ser
225. n your personal computer and try again If you attempt to use a partial file to restore data you risk corrupting the data already stored on the server i Caution Do not interrupt or cancel the backup process If you do 92 User Manual Sun Cobalt RaQ XTR server appliance Backup Figure 44 shows the Scheduled Site Web Data Backup table for a virtual site Figure 44 Scheduled Site Web Data Backup for a virtual site g NE T WON COBA r La Fy Vo User Management scheduled Site Web Data Backup Archive Name thick cobalt come12 2 1 2000 tg2 Users File importi Export List Management 7 Site Settings General FIP SSL a Usage Statistics Estimated Archive Size 0 1 0MB Windows File Sharing 3MB Location 1 User Narne Password j j G File Transiter Protocol FTP J Method of Backup Location User Mame Password Restore G Network File System MFS Location Backup Interval _ _ _ _ __ J Day Q eem Cama User Manual Sun Cobalt RaQ XTR server appliance 93 Chapter 4 Site Management Backup file locations Important For all methods of backup ensure that the target ics location is available and has enough space on the hard disk drive to hold the backup archive Failure to do this may result in zero length or truncated archives SMB server F
226. nd cobalt sql exist and do not have a restored prefix then you need to run the command etc rce d init d cobalt_restore start as the root user and reboot the server appliance again The restore is initiated at this point Note The restore log indicates that the restore was only partially completed This is due to warnings concerning any files that were in use during the recovery process You should verify the files for which you received a warning but this not normally a problem User Manual Sun Cobalt RaQ XTR server appliance 273 Appendix F Disaster Recovery with Third Party Software 274 User Manual Sun Cobalt RaQ XTR server appliance Appendix G Contacting Sun Microsystems Inc Customer Service and Technical Support For Sun Cobalt product information visit the Sun Cobalt section of the Sun Web site at http www sun com service suncobalt On this site customers can query the Sun Cobalt Knowledge Base participate in the Sun Cobalt Support Forums moderated by Sun or submit a service request to Sun Knowledge Base You can query the Sun s online database of common installation and configuration problems and solutions Go to the URL http www sun com service suncobalt and click on the link in section Step 1 Support forums You can use the Sun Cobalt discussion forums to find answers post problems and read responses to posted problems Sun Cobalt discussion forums are moderated by Sun
227. ng an algorithm to plain text to convert it into cipher text See also Authentication and Secure Sockets Layer SSL ESMTP See Extended Simple Mail Transfer Protocol ESMTP Ethernet The most widely used technology for local area networks LANs Standard ethernet runs at 10 Mb s 100 Mb s or 1000 Mb s It balances speed price ease of installation and availability 290 User Manual Sun Cobalt RaQ XTR server appliance ETRN ETRN Extended Turn is an extension to the Simple Mail Transfer Protocol SMTP that allows an SMTP server to send a request to another SMTP server to send any email messages it has Typically SMTP is used with two other protocols Post Office Protocol 3 POP3 or Internet Message Access Protocol IMAP to request messages from a server SMTP by itself cannot request mail to be sent by another server ETRN is designed for use by anyone who is traveling and wants to access their email ETRN can only be used with Internet service providers ISPs that support ETRN Extended Simple Mail Transfer Protocol ESMTP The Extended Simple Mail Transfer Protocol specifies extensions to the original SMTP protocol for sending email that supports graphics audio and video files and text in various national languages ESMTP provides the capability for a client email program to inquire of a server email program about which capabilities it supports and then communicate accordingly File sharing The public or private
228. ngle icon indicates that the order for the column is random You can click the hollow triangle icon to sort by the items in that column the icon then turns to a green triangle You can use the search and sort functions together to produce the display that you need For example you can search the list for all site users with joe in the full name and sort the results of that search by email alias in ascending order 54 User Manual Sun Cobalt RaQ XTR server appliance User management Searching a list of site users To search the list of site users L In the first field of the Search User List window select User Name Full Name or Email Alias from the pull down menu In the second field select is contains or does not contain from the pull down menu In the third field enter the string of characters for which you want to search Click Search The screen regenerates and displays the results in a table with the same five columns Sorting a list of site users To sort the list of site users L To sort according to Full Name click the green triangle icon in the heading of the Full Name column To sort according to User Name click on the green triangle icon in the heading of the User Name column To sort in ascending up triangle icon or descending order down triangle icon click on the green triangle icon so that it points in the correct direction The screen regenerates
229. nistrator The Server Administrator can access all of the features described for the Site Administrator and the site user 2 User Manual Sun Cobalt RaQ XTR server appliance Levels of user Site User A Site User can send and receive email through the virtual site upload and download files using the FTP service provided by the site publish a personal Web page on the site and back up and restore files and data located in the home directory A site user can also access third party applications that the Server Administrator has loaded on to the server appliance These programs appear under the Programs tab Site users are added to a virtual site by the Server Administrator or a Site Administrator A site user only has control over the files located in his or her home directory on the server appliance Figure 1 illustrates the level of access indicated by the shaded area available to site users Figure 1 Level of access for a Site User Server Administrator Virtual Site 1 Virtual Site 2 Virtual Site 3 Site Administrator Site Administrator Site Administrator UserA UserA UserA User B User B User B User C User C User C Virtual Site 4 Virtual Site n Site Administrator Site Administrator UserA User A User B User B User C User C User Manual Sun Cobalt RaQ XTR server appliance 3 Chapter l Introduction Site Administrator A Site Administrator manages a virtual site located on th
230. ns are indented under their parent domains the values for the sub domains are subsumed within and add up to the value for the parent domain Report by Files Requested This graphically represents the Web traffic broken down by individual files requested Requests by Type of File This graphically represents the FTP traffic broken down by type of file requested Download log file This allows you to download the current FTP traffic log file You can then analyze the log file with external analysis software To generate a report click Customize The Configure Reporting Options table appears You can generate a new report for a selected range of dates From the pull down menus choose a start date and end date Click Generate Report The FTP Usage Summary Statistics table appears with the new data User Manual Sun Cobalt RaQ XTR server appliance Usage statistics Figure 40 shows a sample summary of FTP usage reports on a virtual site Figure 40 Sample summary of FTP usage reports 7 user Management Waser File Importi Export List Management Site Settings General FTP SSL Usage Statistics Disk Backup Restore COaegALT fe ee ee ee ee a User Manual Sun Cobalt RaQ XTR server appliance FTP Usage Summary Statistics 7 Report Generated December 18 2000 10 07 AM Deceriber 15 2000 12 13 AM Last Transfer December 15 2000 5 06 PM o Unique Computers Tranafeming Files
231. ns supported on the server appliance For more information see Backup and Restore on page 151 For more information on performing disaster recovery and configuring the server side software for the disaster recovery solutions see Appendix F Disaster Recovery with Third Party Software User Manual Sun Cobalt RaQ XTR server appliance 97 Chapter 4 Site Management Server management If you are the Server Administrator you can return to the Server Management screen by clicking the Server Management tab at the top For more information on managing the server appliance see Chapter 5 Server Management Developing and publishing Web pages For information on developing Web pages see Developing Web pages on page 180 For information on publishing Web pages on the server appliance see Publishing Web pages using FTP on page 181 and Publishing Web pages with FrontPage for User Webs only on page 183 98 User Manual Sun Cobalt RaQ XTR server appliance Chapter 5 server Management This chapter describes the functions that the Server Administrator normally performs The Server Administrator accesses these functions under the Server Management tab of the Server Desktop user interface UI The Server Administrator is the person who controls and manages the Sun Cobalt RaQ XTR server appliance This person sets up the server appliance sets up virtual sites and sets access privile
232. ntents FTP settings T2 SSL settings 73 Obtain an externally signed SSL certificate 74 Enable SSL on a virtual site 75 Generate a self signed certificate 76 SSL certificate for the main site 19 Enable the administration server for SSL 79 Submit the information to an external certification authority 719 Receive the response from the external certification authority 80 Enter the information from the external certification authority 80 Delete an SSL certificate 82 Usage statistics 83 Web 83 FTP 86 Mail 88 Disk 90 Backup 91 Backup file locations 94 SMB server 94 FTP server 94 NES server 94 Restore 95 Performing a restore 95 Disaster recovery 97 Server management 98 Developing and publishing Web pages 98 5 Server Management 99 Alternate Administrator feature 101 Setting up an alteradmin account 101 Approaches to server appliance administration 102 Definition of a virtual site 103 Organization of the Server Management tab 104 Organization of the BlueLinQ tab 105 xviii User Manual Sun Cobalt RaQ XTR server appliance Contents Site management 106 Search and sort functions 107 Searching a list of virtual sites 108 Sorting a list of virtual sites 109 Overview of virtual sites 110 FrontPage Server Extensions 114 Active Server Pages ASP 115 ASP Administrative Server 116 PHP embedded scripting 116 Automatic configuration of DNS records 117 Setting defaults for a virtual site 118 Modifying the default site settings 119 Addin
233. nts on the Internet Post Office Protocol POP and Internet Message Access Protocol IMAP deal with receiving email from your local server You send email with SMTP and a mail handler receives it on your recipient s behalf The mail is then read using POP or IMAP See also Internet Message Access Protocol IMAP and Post Office Protocol 3 POP3 Simple Network Management Protocol SNMP A network management protocol used almost exclusively in TCP IP networks SNMP provides a means to monitor and control network devices and to manage configurations statistics collection performance and security on a network User Manual Sun Cobalt RaQ XTR server appliance 301 Appendix I Glossary Small Computer System Interface SCSI A parallel interface standard used by PCs some Apple Macintosh computers and many Unix systems for attaching peripheral devices to computers SCSI interfaces provide for faster data transmission rates up to 160 Mb s than standard serial and parallel ports In addition you can attach many devices to a single SCSI port so that SCSI is really an input output bus rather than simply an interface SMB See Server Message Block SMB SMTP see Simple Mail Transfer Protocol SMTP SNMP See Simple Network Management Protocol SNMP SSL See Secure Sockets Layer SSL Subnet mask A number that in conjunction with an IP address defines the set of IP addresses that are considered local For example
234. number of database features triggers stored procedures blobs event alerters user defined functions multi dimensional arrays two phase commit referential integrity constraints and a flexible set of transaction options 224 User Manual Sun Cobalt RaQ XTR server appliance Enabling Interbase 6 0 To enable the InterBase 6 0 database server Caution You can seriously affect your Sun Cobalt RaQ XTR server appliance if you modify the system configuration files Only advanced users of Linux should undertake these changes See your warranty card for more details 1 Telnet in to the server appliance server and log in as the user admin or alteradmin 2 From the command prompt enter su Note Only the Server Administrator or the alternate administrator can su to root 3 Press Enter A password prompt appears 4 Enter the administrator password A command line interface appears 5 Open an editor and edit the file etc inetd conf 6 Locate the line with gds_db service This line is commented out with a symbol 7 Remove the symbol This enables inetd conf to launch the InterBase 6 0 database server when requests are made to its port 8 Save the file and exit the editor 9 Enter the command killall HUP inetd This causes the inetd server to re read its configuration file and activate the InterBase 6 0 database server 10 Enter exit to end your session as root User Manual Sun Cobalt RaQ XTR se
235. of the server User Manual Sun Cobalt RaQ XTR server appliance Ta Chapter 2 Setting up the server appliance Attach the ears to the chassis with the eight mounting screws included with the server see Figure 7 Now position the server appliance in the equipment rack and attach the ears securely to the rack Figure 7 Mounting ears for the server appliance Connecting to the network Connect one end of a Category 5 ethernet cable to the 10 100 BaseT Network 1 interface on the server appliance see Figure 8 Connect the other end of the cable to an existing network socket Figure 8 Network connectors Network interface 2 Network interface 1 eth 1 eth 0 14 User Manual Sun Cobalt RaQ XTR server appliance Phase 1 Making the connection Connecting the power cord Connect the power supply cord to the server appliance to an electrical outlet 100 240 volts AC 50 60 Hz see Physical data on page 203 Powering on the server appliance Caution It is important to follow the proper power down procedure before turning off the server appliance Refer to Power down on page 192 Note Ensure that the hard disk drives are properly seated in their bays before powering up the server appliance Note The C logo badge is a soft button it does not click into place when you press it RB RS When the Sun Cobalt RaQ XTR server appliance is plugged into an electrical outlet the C logo badge on th
236. omatically identify and reject messages that have been altered either deliberately or by channel errors See also Encryption and Secure Sockets Layer SSL Authentication Post Office Protocol APOP Authentication POP is a challenge response authentication scheme built on top of the standard POP protocol APOP is designed in a way that protects your password from being sent across the network To keep your password safe the server stores your password in a file on local disk drive When your mail client connects to the APOP server a magic string 1s sent back That string contains a unique identifier for the current session based upon the process id PID and current time Carrier sense In a local area network LAN an ongoing activity of a data station to detect whether another station is transmitting Carrier sense multiple access with collision detection CSMA CD A protocol that requires carrier sense and in which a transmitting data station that detects another signal while transmitting stops sending sends a jam signal and then waits for a variable period of time before sending again Used in ethernet LAN technology CGI See Common gateway interface CGI 288 User Manual Sun Cobalt RaQ XTR server appliance Common gateway interface CGI A set of rules that describe how a Web server communicates with another application running on the same computer and how the application called a CGI program communicates with the
237. on information for the server is saved and restored e Stopping all services currently running on the server enables the backup program to restore data to the system Note Sun Microsystems recommends that the Server Administrator reboot the server after a restore operation User Manual Sun Cobalt RaQ XTR server appliance 151 Chapter 5 Server Management To configure the control options 1 Select Server Management gt Backup and Restore gt Control The Backup System Control table appears See Figure 71 2 To lock the Server Desktop UI click to enable the check box Locked 3 To stop all services currently running on the server except for any configured backup programs click to disable the check box Active 4 Click Save Changes The table refreshes and displays the new configuration Figure 71 shows the Backup System Control table Figure 71 Backup System Control table COBALT La MET ORAR Site Management control Panel Backup System Control as Server Usage Userlntetface O Locked Z Backup and Restore C Cues A Active Control Knox Arkeia Legato Net Worker fe Save Changes Y eritas NetBackup Maintenance Active Monitor 152 User Manual Sun Cobalt RaQ XTR server appliance Backup and Restore Knox Arkeia To configure the Knox Arkeia backup and restore solution 1 Select Server Management gt Backup and Restore gt Knox Arkeia The Knox Arkeia Backup Settin
238. onal Profile section allows you to view your user account information On the Server Desktop UI click on the Personal Profile tab The menu items for your account appear on the left See Figure 19 Account Email Usage Data Backup Restore Account In the Account section you can change the name on your account and change your password Modifying account information To modify your account information L 36 Click Personal Profile gt Account The Modify User table appears see Figure 19 Modify the following fields a Full Name This field is mandatory Modify the name for your account b Password You can change your password Enter the password twice for confirmation For more information on choosing a password see Password guidelines on page 26 Click Confirm Modify User Manual Sun Cobalt RaQ XTR server appliance Personal profile Figure 19 Modify User table WGA KR S Email jEric Fil Usage Data oo a f J P Backup ewikox Restore e Confirm Modify Fat COBALT Email There are two options available in the Email section Forward Email To and Vacation Message Forward Email To The Forward Email To feature allows you to forward incoming messages to another email address To forward your email automatically 1 Click Personal Profile gt Email The Email Settings table appears see Figure 20 2 Inthe Forward Email
239. ookup PTR record 1 Select Server Management gt Control Panel The Service Settings table appears 9 2 Click the green pencil icon next to the DNS service in the Service Settings table The DNS Settings for lt sitename gt table appears 3 Select Reverse Lookup PTR Record from the Add pull down menu The Add New Reverse Lookup PTR Record table appears 4 Enter the IP address for your domain name for example 192 168 10 10 5 Enter the host name and domain name for example www and mydomain com to which that that IP address resolves 6 Click Update List 7 Click Save Changes 238 User Manual Sun Cobalt RaQ XTR server appliance Basic DNS Specifying a mail server MX record To specify a mail server MX record L Select Server Management gt Control Panel The Service Settings table appears Click the green pencil icon next to the DNS service in the Service Settings table The DNS Settings for lt sitename gt table appears Select Mail Server MX from the Add pull down menu Enter the domain name for example mydomain com to be served by the mail server Enter the fully qualified domain name of the mail server for example mail mydomain com that serves the domain name entered in the second field Under the Delivery Priority pull down menu select the priority for mail delivery to the mail server very high high low very low The
240. option click to enable the check box Add external subscribers to the mailing list To add an external subscriber to the mailing list enter the complete email address in the External Subscribers text window for example tstonis xyz com User Manual Sun Cobalt RaQ XTR server appliance 65 Chapter 4 Site Management 8 Add local subscribers to the mailing list To add an existing site user select a name in the Users Not Subscribed text window and click the left arrow to move the subscriber to the Users Subscribed text window To remove an existing site user from the mailing list select a name in the Users Subscribed text window and click the right arrow to move the subscriber to the Users Not Subscribed text window To select all the registered site users in either text window click Select All Users under the appropriate window 9 Click Confirm New Mailing List Figure 32 shows the Add Mailing List table in the List Management section Figure 32 Add Mailing List table COBALT E 8s Tw Ff K T User Management Add Mailing List Users File Import Export o Mailing List Marne tutorials i log Bhailng Lat Password List hanagement oe ae List Password m l site settings Password again Usage Statistics o ge Subscriptions ko oO Backup Alov Unsubscribed Posting o Restore toL Extemal Fiecipients J l lt
241. or a backup by SMB Server Windows File Sharing e specify a location fileserver and directory user name and password e a location is in the form server share dirl dir2 FTP server For a backup by FTP Server e specify a location fileserver and directory user name and password e a location is in the form server name com dir1 dir2 NFS server For a backup by NES Server e specify a location only e a location is in the form server dir1 dir2 e a password is not required 94 User Manual Sun Cobalt RaQ XTR server appliance Restore Restore The Restore feature allows you to restore backed up data from a backup archive file to the Sun Cobalt RaQ XTR server appliance You can restore files only to their own site and you must restore data from the same computer on which the data was backed up Caution A restore operation restores data only for example email messages stored on the server or Web files It does NOT restore the settings for a virtual site or site users Caution The system does not merge the current data and backed up data When data is restored any changes made to files on the server appliance since the last backup are lost Caution Be careful not to interrupt the restore operation as data could be corrupted Performing a restore The amount of time required for a restore operation depends on two factors e the speed of the connection between the server appliance and the local computer on
242. or controlling the load on your server Hostname lookups This turns hostname lookups on for the Web server This causes the server to do a DNS lookup on the client IP when it connects to the server and record it in the log files This information is then available in the server usage Web reports Without this feature only client IP addresses are reported in the Web server usage domain report Caution Hostname lookups can severely limit the performance of the server but they provide more detailed information in the Requests by Domain report under Server Usage gt Web For more information on server reports see Server Usage on page 142 3 Click Save Changes 126 User Manual Sun Cobalt RaQ XTR server appliance Control panel Figure 54 shows the Web Server Parameters table Figure 54 Web Parameters table ie Site Management T Control Panel Web Server Parameters Semiees venir spare servers BT Network Mandrnuin spare Servers 20 Bandwidth l i i Time pem clients E Y Server Vsage Hostname lookups Network Web fe Save Changes A e Cancel FIP PET D Backup and Restore r Maintenance Dlorage Reboot shutdown a Stem Information Active Monitor Email server The Sun Cobalt RaQ XTR server appliance supports email for each virtual site on the host It also supports email for entire domains for example www mydomain com By default each registered user has an email acc
243. ordance with the instructions may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his her expense User Manual Sun Cobalt RaQ XTR server appliance vii Important Safeguards viii User Manual Sun Cobalt RaQ XTR server appliance Pretace List of chapters This user manual is for anyone who will set up the Sun Cobalt RaQ XTR server appliance for a group of users You should be familiar with Microsoft Windows Macintosh or other operating systems and Netscape Navigator Microsoft Internet Explorer or other Web browsers This manual consists of the following chapters and appendices Chapter 1 Introduction includes an overview of the Sun Cobalt RaQ XTR server appliance s features Chapter 2 Setting up the server appliance describes the hardware setup of the server appliance and the process of integrating the server appliance into a network Chapter 3 Site User explains the features available to a user on a virtual site Chapter 4 Site Management explains the features available to the Site Administrator of a virtual site Chapter 5 Server Management explains the features available to the Server Administrator of the server appliance Chapter 6 Services includes information on configuring an e
244. osystems Developer Network 277 Knowledge Base 275 product demonstrations 277 service request 275 Solutions Directory 277 support forums 275 277 telephone numbers 276 training courses 278 Control panel bandwidth management network 136 services 125 ASP Administrative Server 135 DNS 136 email server 127 FTP server 133 SNMP agent 134 telnet server 133 Web server 126 time 141 NTP server 141 Cooling fan failure 167 replacing 218 Customer Service See Contacting Sun Microsystems Customized error Web pages 233 D Default settings site user 50 virtual site 118 Delegating a subdomain 243 Delegating a subnet 244 Developer Network 277 Developing Web pages 180 CGI scripts 180 server side scripting 181 Development tools 230 Directory structure 232 customized error Web pages 233 site user home page 234 virtual site home page 232 Disaster Recovery General notes on backup 258 General steps 257 How disaster recovery works 255 Knox Arkeia associated files 260 enable agent 153 performing disaster recovery 261 tailoring the backup 259 Legato NetWorker associated files 264 enable agent 154 performing disaster recovery 265 tailoring the backup 264 technical notes 268 Locking the UI databases 256 Veritas NetBackup associated files 269 enable agent 155 performing disaster recovery 271 tailoring the backup 269 Index DNS configuring primary DNS server 236 secondary DNS server 240 server settings 244 delegating subdoma
245. ou can have the system generate a random password or assign the site user s user name as the password Click the radio button for your selection 3 Click Download User List The server sends the text file to your local machine User Manual Sun Cobalt RaQ XTR server appliance 63 Chapter 4 Site Management Mailing list management In the List Management section of the Site Management screen you can create and manage mailing lists for the virtual site A mailing list allows a discussion by email between a group of people the email addresses of the people in the group make up the list The mailing list is given a name for example monterey_project The mailing list can include users on the Sun Cobalt RaQ XTR server appliance as well as external users A message addressed to the name of the mailing list 1s delivered to each person on the list When replying to a mailing list message you can reply either to the original sender only or to the entire mailing list This function depends on the email client that you are using Figure 31 shows the Mailing Lists table Figure 31 Mailing Lists table iced v User Management USers fe Add Mailing List File importi Export Wang Lists doai Oue Onn x Usage Statisties al 2 a hardware ewilrox Imeuyen meampbel pbaltz tyu viguyen 2 HOt kL jogging awilliams ewilcox hhodges mstander pbose tstonis 2 sales awiliams ewilox j
246. ou to save the changes Verifying the UPS configuration To verify that you have configured the UPS correctly L 190 Unplug the UPS unit from the wall socket to simulate a power outage to the UPS The UPS unit takes over the power supply to the server appliance servers Each of the server appliances monitoring the UPS displays on the LCD screen UPS ON BATTERY Plug the UPS unit into the wall socket again Each of the server appliances monitoring the UPS unit displays on the LCD screen UPS POWER RESTORED After a few seconds the LCD screen returns to the normal LCD display of host name and IP address User Manual Sun Cobalt RaQ XTR server appliance Reboot Reboot To reboot the Sun Cobalt RaQ XTR server appliance through the LCD console L On the LCD console hold down the CS button for approximately 2 seconds The LCD screen displays SELECT SETUP NETWORK Press the CS button until REBOOT appears in the LCD screen SELECT REBOOT Press the CE button Use the arrow buttons to toggle the cursor between Y and N Select Y to reboot the system Press the CE button L Note You can also reboot the server appliance through the Server Desktop UI See Reboot on page 159 User Manual Sun Cobalt RaQ XTR server appliance 191 Appendix A Using the LCD Console Power down Caution To prevent the potential loss of data it is important to follow the proper power
247. ount created on the server appliance The server appliance supports multiple client and server email protocols but does not implement virtual email users This means that for the entire server appliance each user must have a unique user name even if the users are on different virtual sites For more information see Email relaying on page 131 SMTP server The Sun Cobalt RaQ XTR server appliance can act as a Simple Mail Transfer Protocol SMTP server for sending and receiving Internet email The Server Administrator can configure several parameters that can affect the performance of the SMTP server Users created on any virtual site can retrieve their email using the Post Office Protocol 3 POP3 or the Authentication Post Office Protocol APOP in addition to the Internet Message Access Protocol 4 IMAP4 Users can send mail using the Simple Mail Transfer Protocol SMTP User Manual Sun Cobalt RaQ XTR server appliance 127 Chapter 5 Server Management For the server appliance to receive email you or your network administrator must enter a mail server host name in your organization s DNS server to designate the Sun Cobalt RaQ XTR server appliance as the mail server for a domain Email service depends on DNS so the IP address of a DNS server must be entered in the network settings for the server appliance if not the SMTP protocol will not work For more information see Network on page 136 For more information o
248. pears 2 Click Add User The Add New User table appears 3 Enter the information for the site user site user s full name e site user s user name this is generated by the system but the Site Administrator can edit this field e password enter the password twice for confirmation Note The Sun Cobalt RaQ XTR server appliance supports long Cay passwords through the UI For guidelines on choosing a password see Password guidelines on page 26 e maximum amount of space on the hard disk drive allocated to the site in MB e enable telnet shell access if the service has been enabled on the virtual site e optionally designate the site user as a Site Administrator e enable FrontPage user Web if the service has been enabled on the virtual site e enable Secure POP3 APOP if the service has been enabled on the virtual site You can also enter email aliases for this user For more information see Entering user email settings and aliases on page 56 4 Click Confirm New User The screen regenerates and the User List table reappears with the new site user User Manual Sun Cobalt RaQ XTR server appliance 53 Chapter 4 Site Management Search and sort functions The User List table offers a search function and a sort function See Figure 25 These functions are useful if you have a large number of site users on your virtual site and you want to restrict the display to certain site
249. placing a fan Figure 110 Disconnecting the fans Fan Connections 6 O OOO re cay BES Stas 11 Unfasten the two screws securing the fan assembly see Figure 111 Figure 111 Removing the fan assembly Fan Assembly Mounting Screws 2 Fan Assembly 12 Gently tip the upper edge of the fan assembly away from you towards the front of the chassis Then withdraw the assembly from the chassis 13 Lay the fan assembly on a flat surface with the fans facing downwards Note the four plastic release tabs that secure the fans to the fan holder 14 Release the fan holder s tabs from the frame and withdraw the fan holder see Figure 112 User Manual Sun Cobalt RaQ XTR server appliance 221 Appendix C Upgrading the Sun Cobalt RaQ XTR server appliance Figure 112 Removing the fan assembly 7 Fan Assembly Fan Holder Mounting Tabs 4 Fan Holder NN X Individual Fan 15 Note the orientation of the defective fan and how its wires are routed Remove the defective fan and replace it with an equivalent model Ensure that the replacement fan is installed with the same orientation as the original Check the fan wiring for areas that are pinched or kinked 16 Re install the fan holder to the frame and the fan assembly to the chassis by reversing the preceding steps Refer to Figure 113 for the correct fan wiring 17 Re install the cover and mounting brackets and retur
250. pliance in the following manner is not recommended It is the equivalent of unplugging the server from the power supply If you cannot use the arrow buttons to choose options on the LCD screen you can force the server appliance to power down Press and hold the C logo badge for approximately five to ten seconds After this interval the server appliance shuts down Panel This feature allows you to lock the LCD panel with a password consisting of a sequence of arrow buttons When the LCD panel is locked you must enter the correct sequence to access the functions on the LCD panel This prevents unauthorized tampering with the server if people have physical access to it The default sequence to lock the LCD panel is blank Note When you unlock the LCD panel to use the LCD functions Cay the lock on the LCD panel remains in place To remove the lock choose the Unlock option through the LCD panel See Unlock panel on page 196 User Manual Sun Cobalt RaQ XTR server appliance 193 Appendix A Using the LCD Console Set sequence enter If you forget the sequence you cannot override the lock on the LCD panel through the Server Desktop UI i Caution Do NOT forget the sequence of arrow buttons that you Instead you have to telnet in to the server and remove a file Only advanced users should perform this operation You can adversely affect the operation of your server appliance if you modify sys
251. ploads If this number is set to 0 a guest cannot upload to the FTP site SSL settings The Server Administrator can administer the Sun Cobalt RaQ XTR server appliance through secure sockets layer SSL SSL is provided in 128 bit encryption code and offers a secure Web connection to the end user The implementation of SSL on the server appliance is based on te tte mod_ssl and BSAFE cryptographic software from RSA Security A secure connection means two things encryption and authentication Encryption ensures that no one can snoop the connection between the browser and the server appliance authentication ensures the client through a certificate that the server is who they say they are The security is assured on two levels User Manual Sun Cobalt RaQ XTR server appliance 73 Chapter 4 Site Management At the network level the first time the browser connects to a server the browser stores the server s certificate This is the encryption part of the secure connection Each time the browser thinks that it is communicating with this same server it verifies that this same certificate is used to assure the secure connection At a higher level a server s certificate is signed by a trusted external authority that the browser knows about such as VeriSign This is the authentication part of the secure connection The server information country state city organization is encoded into the certificate and certifi
252. ppliance must be able to communicate with the backup server 3 Through the Server Desktop UI on the server appliance configure the backup service with which you backed up your server appliance The tasks include enabling the backup client and entering a backup server name The specific configuration information is discussed later in this appendix 4 Use the backup solution to perform the recovery 5 Reboot the server appliance 6 Verify the restoration User Manual Sun Cobalt RaQ XTR server appliance 257 Appendix F Disaster Recovery with Third Party Software General notes regarding backup services The following recommendations are stressed for configuring your backup service L 258 Backup systems are very sensitive to time If possible configure the Sun Cobalt RaQ XTR server appliance to use a network time protocol NTP server to set the clock on the server appliance On the Server Desktop UI select Control Panel gt Time to configure the time settings or to specify an NTP server Backup systems are very sensitive to correct DNS configuration Ensure that your server appliance has both forward and reverse DNS lookups available to the backup server so that the backup solution functions properly For more information see Appendix E Domain Name System Always backup and recover the var etc and usr sausalito directories together These directories contain both the machine configuration an
253. r In the Service Settings table under Server Management gt Control Panel Web Server is always on Email Server In the Service Settings table under Server Management gt Control Panel FTP Server In the Service Settings table under Server Management gt Control Panel Telnet Server In the Service Settings table under Server Management gt Control Panel Simple Network Management Protocol SNMP In the Service Settings table under Server Management gt Control Panel x User Manual Sun Cobalt RaQ XTR server appliance Icons used on the UI and in the manual Table 1 Icons used in the user interface m T a e Active Server Page ASP Administrative Server In the Service Settings table under Server Management gt Control Panel Domain Name System DNS In the Service Settings table under Server Management gt Control Panel Modify In the Virtual Site List table under Server Management gt Site Management used to modify settings for a virtual site In the Bandwidth Limits table under Server Management gt Control Panel used to modify a bandwidth limit for an IP address In the User List table under Site Management lt sitename gt gt User Management used to modify the settings for a site user Email settings In the User List table under Site Management lt sitename gt gt User Management used to modify the email
254. r Sun Cobalt server appliances visit the Solutions Web site at http www cobalt com solutions Personal Profile The Personal Profile tab allows a user to configure his or her personal settings on the server appliance For more information see Personal profile on page 36 Site Management The Site Management chapter describes the functions that the Site Administrator normally performs The Site Administrator accesses these functions under the lt fully qualified domainname gt tab on the Server Desktop UI For more information see Chapter 4 Site Management on page 45 User Manual Sun Cobalt RaQ XTR server appliance 7 Chapter l Introduction Server Management The Server Management chapter describes the functions that the Server Administrator normally performs The Server Administrator accesses these functions under the Server Management tab of the Server Desktop UI For more information see Chapter 5 Server Management on page 99 BlueLinQ The BlueLinQ Application Delivery Service provides instant access to product updates and new services as they become available For more information see BlueLinQ on page 168 Usage requirements for the Sun Cobalt RaQ XTR server appliance To use the Sun Cobalt RaQ XTR server appliance you need A 10 100BaseTX Transmission Control Protocol Internet Protocol TCP IP based local area network LAN A personal computer attached to th
255. r a number leave the default value 000 000 000 000 6 Press CE to accept the entry The LCD displays S AVE C ANCEL 7 To save the configuration information use the left and right arrow buttons to select S ave and then press CE After a few moments you will see Verifying and Saving LCD screen displays PRIMARY IP ADDR again You must go through the entry process again A Note Selecting C ancel cancels the configuration and the User Manual Sun Cobalt RaQ XTR server appliance 19 Chapter 2 Setting up the server appliance After verifying and saving the information the server appliance server completes the boot process The LCD screen shows several messages before displaying the IP address assigned to the server appliance Configuration is complete when the LCD screen displays the IP address assigned to the server appliance for example TP Address 192 168 25 77 Phase 2 Setting up with the Web browser The remainder of the setup process is performed through a Web browser on a computer on your network The user interface UI through which you manage the Sun Cobalt RaQ XTR server appliance server is called the Server Desktop The Server Desktop UI has a number of tabs along the top and menu items down the left sidebar Use one of the standard Web browsers such as Netscape Navigator version 4 7 or later or Microsoft Internet Explorer version 5 0 or later Once the setup process is complete
256. r appliance Veritas NetBackup Veritas NetBackup Tailoring the backup service No server side tailoring is required for Veritas NetBackup Pre and post backup scripts are already installed and are run automatically by the NetBackup client See Table 5 for a list of files associated with the Veritas NetBackup software Files associated with Veritas NetBackup tailoring Table 5 lists the files associated with the Veritas NetBackup software These files are located on the Sun Cobalt RaQ XTR server appliance Table 5 Files associated with Veritas NetBackup Path and file name opt openv netbackup bin bpstart_notify opt openv netbackup bin bpend_notify usr local sbin cobalt_prebackup usr local sbin cobalt_postbackup etc rc d init d cobalt_restore var cobalt backups cce tar var cobalt backups cobalt sql User Manual Sun Cobalt RaQ XTR server appliance Description Started automatically by NetBackup before a backup runs It calls the script cobalt_prebackup Started automatically by NetBackup after a backup runs It calls the script cobalt_postbackup Runs before a backup to create archives of the cobalt postgres database and the CCE database Runs after a backup to delete the archives created by cobalt_prebackup Runs at startup and detects whether archives of the configuration databases exist Extant archives are recovered and have their names changed Archive of the CCE database It is
257. r appliance 247 Appendix E Domain Name System These records allow anyone on the Internet to type either mydomain com or www mydomain com in order to access your Web site To set up these records go to the DNS server settings on the Server Desktop user interface UI 1 Select Server Management gt Control Panel The Service Settings table appears 2 Click the check box to enable the Domain Name System DNS Server if it is not already enabled 3 Click Save Changes The browser screen refreshes 4 Click the green pencil icon next to the DNS service in the Service Settings table The DNS Settings for lt sitename gt table appears Reverse Lookup PTR record First create a Reverse Lookup PTR record 1 Select Server Management gt Control Panel The Service Settings table appears 2 Click the green pencil icon next to the DNS service in the Service Settings table The DNS Settings for lt sitename gt table appears 3 Select Reverse Lookup PTR Record from the Add pull down menu The Add New Reverse Lookup PTR Record table appears e Inthe IP address field enter 192 168 10 10 e Inthe Host Name field enter www e Inthe Domain Name field enter mydomain com e Click the check box Generate Forward Address A Record to generate a Forward Address A Record 4 Click Save The DNS Settings table regenerates and displays www mydomain com as in F
258. r mode ATM frame relay Switched Multimegabit Data Service SMDS and X 25 are examples of WANs See also local area network LAN User Manual Sun Cobalt RaQ XTR server appliance 303 Appendix I Glossary 304 User Manual Sun Cobalt RaQ XTR server appliance Index Numerics 10 100BaseTX 8 A Active Monitor description 162 fan failure 167 icon 162 RAID failure 165 status colors 163 status tables 163 Active Server Pages 115 Administrative Server 116 enable 113 server side scripting language 181 Adding email alias 59 hard disk drive 206 mailing list 65 memory 211 PCI card 214 site user 52 virtual site 119 Add on storage 156 Administration of server appliance distributed control 102 full control 102 hybrid control 102 Administration server for SSL 79 Advanced DNS 242 configuring server settings 244 delegating a subdomain 243 delegating a subnet 244 domain administrator email address 246 expire interval 246 name server 246 Network Mask Notation Conversion 242 refresh interval 246 retry interval 246 Start of Authority SOA configuration 245 time to live period 246 After power loss 197 Alias email 56 Alias CNAME record 240 Alternate Admininstrator 6 101 Anonymous FTP 112 APOP 113 Arrow buttons 10 18 ASP Administrative Server 135 ASP See Active Server Pages Authentication POP See APOP Auto power up See After power loss B Backup server appliance 151 control 151 Knox Arke
259. r registration a confirmation dialog states that your registration was sent Figure 15 Online Registration P pa oe X eee E I you vishtoregisterthis product please complete the form belowto email the infomation to us Cobalt will maintain the privacy of this information and only use ithe notify you about system updates new product inforrstion and product promotions Fields with an asterisk are required Eitherafaxnumber oran email address ia required Registration Full Marne Title Cormparry Marnie Full Address Country Phone Fat Ernail Figure 16 Registration not sent z COBALT Registration Hs T Ww Oo RK Registration Registration Mot Sent Vou mayregisterthis Cobalt server at alater time using the link available on the System Infomation page on the Maintenance menu underthe Server hlanagement tab 30 User Manual Sun Cobalt RaQ XTR server appliance Phase 2 Setting up with the Web browser Completing configuration with the Setup Wizard Once the Sun Cobalt RaQ XTR server appliance has been configured the default home page of the server appliance appears see Figure 17 Choose the level of user at which you want to log on to the server appliance e Server Management Server Administrator e Virtual Site Management Site Administrator e Personal Account Management Site User Figure 17 Default home page of the server appliance Welcome to the Sun Cobalt RaQ XT
260. r the main site is grayed out disabled as this site cannot be deleted from the list of virtual sites The options and features available on a virtual site can also be configured for the main site Figure 47 List of virtual sites in the Site Management section ue Site Management p I gt Control Panel Search Virtual Site List e Serra Vsage e Host Name contains Aj b Backup and Restore gt Maintenance r f Virtual Site List Diios Name Y Ve Address 7 j skinnier cobalt com 10 95 19 14 2 J i i n skinniest cobalt com 10 5 15 145 2 Mi skinny cobalt com 10 9 19 142 2 thick cobalt com 10 5 15 14 2 il 4 1 i thicker cobalt com 10 9 19 142 7 i 106 User Manual Sun Cobalt RaQ XTR server appliance Site management The Virtual Site List table has three columns which display information about the site and allow you to manage or remove a site the virtual sites are displayed by host name in ascending order The first column displays the host name of the virtual site The host name appears as a hypertext link If you click on the link a separate browser window opens and displays the home page for that site The second column displays the IP address of the virtual site The third column displays icons to manage a site or to remove a site L Note The trashcan icon for the main site on the server appliance is grayed out disabled as this site cannot be deleted from the list of vir
261. r the password enter a new one as soon as possible to protect the security of the server appliance At this point anyone on the network can assign the Server Administrator password until you assign a new one Assigning a new password through the Server Desktop UI You now need to assign a password to the admin account 1 In your Web browser enter the URL http lt IP address gt admin or http lt host name gt admin to access the Server Desktop UI 2 Ifa prompt appears asking for a user name or password enter admin as the user name DO NOT enter a password Click OK 3 On the Server Desktop UI select Personal Profile gt Account The Administrator Settings table appears 4 Enter the password twice to ensure that you have entered it as intended The Sun Cobalt RaQ XTR server appliance supports long passwords through the UI For guidelines on choosing a password see Password guidelines on page 26 5 Click Save Changes User Manual Sun Cobalt RaQ XTR server appliance 199 Appendix A Using the LCD Console 200 User Manual Sun Cobalt RaQ XTR server appliance Appendix B Product Specifications Hardware The Sun Cobalt RaQ XTR server appliance has the following hardware components x86 compatible processor Four memory slots supporting up to 2 GB SDRAM using 32 MB to 512 MB SDRAM DIMM modules modules must be 168 pin 3 3V registered ECC PC133 Up to four removable 720
262. rd twice to ensure that you have entered it as intended The Sun Cobalt RaQ XTR server appliance supports long passwords through the UI For guidelines on choosing a password see Password guidelines on page 26 3 Click Save Changes Resetting the Server Administrator password If you forget your Sun Cobalt RaQ XTR server appliance Administrator password you can reset it through the LCD panel For more information see Reset password on page 198 Control panel You can configure the services network and time settings through the Control Panel section of the Server Management screen L Note For help with a particular field move the mouse pointer over the Active Assist f icon adjacent to the field Help text appears at the bottom of the screen 124 User Manual Sun Cobalt RaQ XTR server appliance Control panel Services Figure 53 shows the Service Settings table under Server Management gt Control Panel gt Services Figure 53 Service Settings table Site Management Bernice Settings L ct Web Server Always on Network T ES pat Server Bandwidth ie Time M4 Fils Tranaf er Protocol FTP Server T control Panel bac Server Vsage E Tenet Server i Backup and Restore ry o E Simple Network Management Protocol SNMP Agent Maintenance Active Monitor e ASP Administrative Server m BS Domainname System DMS Server fs Save Changes
263. report The summary report explains why a particular line failed to add a user If no errors were encountered the system returns you to the to the User List table displaying the newly added users Figure 30 Import Export User List tables PT a ee ae TF User Management Users File importi Export ae a Source tile at Managemen Q vonae site Settings b Usage Statistics Backup Restore Import User List VAL atep 2 Use the user s usemame a Password Fornat Generate arandom password e Download User List 62 User Manual Sun Cobalt RaQ XTR server appliance Importing and exporting site users Exporting site users to a text file You can export the list of users on the virtual site to a text file that is compatible with the Import feature described above The file is downloaded to the your local machine Passwords for users are stored in an encrypted format that does not allow for the recovery of the actual password Therefore you have two options for the creating a temporary password for each exported user Exporting a list of users To export a list of users 1 Select Site Management gt User Management gt File Import Export The Import User List and Export User List tables appear 2 Inthe Export User List table see Figure 30 select a default password scheme for creating a temporary password for each exported user Y
264. rface definition files plus the scripts used to control compilation and installation of the executable However as a special exception the source code distributed need not include anything that is normally distributed in either source or binary form with the major components compiler kernel and so on of the operating system on which the executable runs unless that component itself accompanies the executable If distribution of executable or object code is made by offering access to copy from a designated place then offering equivalent access to copy the source code from the same place counts as distribution of the source code even though third parties are not compelled to copy the source along with the object code 4 You may not copy modify sublicense or distribute the Program except as expressly provided under this License Any attempt otherwise to copy modify sublicense or distribute the Program is void and will automatically terminate your rights under this License However parties who have received copies or rights from you under this License will not have their licenses terminated so long as such parties remain in full compliance 282 User Manual Sun Cobalt RaQ XTR server appliance GNU General Public License 5 You are not required to accept this License since you have not signed it However nothing else grants you permission to modify or distribute the Program or its derivative works These actions are prohibite
265. rnet and forward your requested Internet responses back to you PPP uses the Internet protocol and is designed to handle others PPP is a full duplex protocol that can be used on various physical media including twisted pair fiber optic lines or satellite transmission It uses a variation of High Speed Data Link Control for packet encapsulation PPP can handle synchronous as well as asynchronous communication User Manual Sun Cobalt RaQ XTR server appliance 297 Appendix l Glossary Point to Point Protocol over Ethernet PPPoE A specification for connecting multiple computer users on an ethernet to a remote site through common customer premises equipment such as a modem and similar devices PPPoE can be used to allow an office or building full of users share a common digital subscriber line DSL cable modem or wireless connection to the Internet PPPoE combines the Point to Point Protocol PPP commonly used in dial up connections with the ethernet protocol which supports multiple users in a local area network LAN PPP information is encapsulated within an Ethernet frame POP3 See Post Office Protocol POP3 Post Office Protocol 3 POP3 Post Office Protocol POP is a standard protocol for receiving email POP is a client server protocol in which email is received and held for you by your Internet server When you read your mail all of it is immediately downloaded to your computer and no longer maintained on the ser
266. rver for both past and present virtual sites These statistics can help you determine the virtual sites with the largest amount of FTP traffic Periodic Reports This graphically represents the cumulative FTP traffic broken down by hour of the day or day of the week These statistics can help you determine the busy periods for your server Historical Use This graphically represents the total FTP traffic broken down by specific day week or month during the report period These statistics can help you determine the busiest specific day week or month for FTP traffic on your server appliance Requests by Domain This graphically represents the domains from which FTP traffic originated broken down by domain and 1f available by sub domain Sub domains are indented under their parent domains the values for the sub domains are subsumed within and add up to the value for the parent domain Requests by Type of File This graphically represents the FTP traffic broken down by type of file requested Download log file This allows you to download the current FTP traffic log file You can then analyze the log file with external analysis software To generate a report click Customize The Configure Reporting Options table appears see Figure 68 You can generate a new report for a selected range of dates From the pull down menus choose a start date and end date Click Generate Report The FTP Usage Summary Statistics table
267. rver appliance 229 Appendix D Advanced Information Serial console port You can connect a console terminal to the DB 9 connector on the back panel of the Sun Cobalt RaQ XTR server appliance The terminal can be either an ASCII terminal or a PC running terminal software The console terminal should have the following communications parameters 115 200 baud 8 data bits no parity and one stop bit Initializing the server appliance through the serial console port Instead of assigning the initial network settings for the server appliance server through the LCD console you can connect the server to a terminal and assign the network settings through the serial console port This feature allows the assignment of network parameters only IP address netmask gateway Note You can use the initialize the server appliance through the Cay serial console port only once much like proceeding through the browser based Setup Wizard 226 User Manual Sun Cobalt RaQ XTR server appliance Initializing the server appliance through the serial console port To initialize the Sun Cobalt RaQ XTR server appliance through the serial console port L Connect a null modem serial cable to the serial console port on the back panel of the server appliance See the following figure Po oF USB Serial Serial Network port port console port connectors Configure your terminal software to the following parameters e 115 200 Baud e 8 data b
268. rver as the Server Administrator admin but without having to use the user name admin and password to log in For more information see Alternate Administrator feature on page 101 Figure 3 illustrates the level of access indicated by the shaded area available to a Server Administrator or the user alteradmin Figure 3 Level of access for a ServerAdministrator Server Administrator Virtual Site 1 Virtual Site 2 Virtual Site 3 Site Administrator Site Administrator Site Administrator UserA User A User A User B User B User B User C User C User C Virtual Site 4 Virtual Site n Site Administrator Site Administrator User A User A User B User B User C User C 6 User Manual Sun Cobalt RaQ XTR server appliance Server Desktop UI Server Desktop UI You access the browser based user interface UI known as the Server Desktop with a Web browser such as Microsoft Internet Explorer or Netscape Communicator Depending on the level of user the Server Desktop UI presents five different tabs which are described in the following sections e Programs e Personal Profile e Site Management the host name or IP address of the virtual site is displayed on the tab e Server Management e BlueLinQ Programs The Programs tab provides access to third party applications that the Server Administrator has loaded on to the server appliance For more information on third party applications available fo
269. rvers at http www eecis udel edu mills ntp servers html 5 Click Save Changes Figure 61 shows the Time Settings table Figure 61 Time Settings table Site Management Control Panel E Time Settings i y p ry r Tr E Services Time Dec 13 E 2000 Sam Ft Network Region NorthAmenea Ja Bandwidth g o Time Zone Country United States Time es e Server MESTIH Lo alelZ one Pacific Time a ka Backup and Restore resen gt Maintenance Active Monitor e Save Changes User Manual Sun Cobalt RaQ XTR server appliance 141 Chapter 5 Server Management Server Usage The Server Usage section allows you to view overall usage statistics for the Sun Cobalt RaQ XTR server appliance Note For the Usage Statistics feature under the Site Management Cay tab see Usage statistics on page 83 You can generate server usage reports for a selected range of dates The reports allow you to monitor the amount of bandwidth consumed by network Web FTP and email traffic generated by the virtual sites The reports contain both current data and data that has been compiled from past processed log files Log files are processed daily at 04 00 a m this process summarizes the data without retaining the actual log file Network To view the statistics for network traffic on the server 1 Select Server Management gt Server Usage If a report has been generated t
270. ry users lt username gt web during an FTP session Personal Web sites are accessible on the Web at e http lt sitename gt users lt username gt e http lt sitename gt lt username gt Users who are not Site Administrators can edit their personal Web sites in the directory web during an FTP session 182 User Manual Sun Cobalt RaQ XTR server appliance Publishing Web pages with FrontPage for User Webs only Publishing Web pages with FrontPage for User Webs only If FrontPage Server Extensions are enabled on a site a Site Administrator can enable FrontPage User Webs To publish a Web page using FrontPage L 2 Using FrontPage Explorer on a personal computer select Open Web In the Folder Name field enter the following http lt exactvirtualsitename gt lt username gt For example the user Jason Paez would enter http raqxtr cobalt com jpaez Click OK An authentication dialog appears Enter your user name and password assigned to you on the server appliance Click OK For FrontPage and FrontPage Web information and technical support see http www microsoft com frontpage and http www rtr com User Manual Sun Cobalt RaQ XTR server appliance 183 Chapter 6 Services 184 User Manual Sun Cobalt RaQ XTR server appliance Appendix A Using the LCD Console During startup the liquid crystal display LCD screen on the front panel of the Sun Cobalt RaQ XTR server appli
271. s communicates with a master not a Sun Cobalt RaQ XTR server appliance over the network to verify the status of the power supply Note The server appliance cannot act as a master for other machines Allowing slave access by arbitrary machines would pose a security risk The distinction between master and slave is whether the server appliance is connected directly to the UPS a master or pointed to another machine that is connected to the UPS a slave If you configure the server appliance as a slave you must have on the network a machine acting as a UPS master that is configured to allow slave access for the IP address of your server appliance If you configure a server appliance as a master the server appliance configures itself automatically Before choosing this option you must first connect the UPS to the server appliance through the serial port see Figure 91 for the correct serial port If you configure a server appliance as a slave the LCD screen prompts you for the IP address of the device that is configured as the master Figure 91 Serial port for UPS connection L 2 CO ale Ojo LJ L Serial port for UPS connection 188 User Manual Sun Cobalt RaQ XTR server appliance Configure UPS To configure the server appliance for the UPS first connect the UPS and the server appliance and then configure the server appliance through the LCD panel Refer to the UPS manual for more information on connecting the
272. s can help you determine the busiest specific day week or month for network traffic on your server appliance e Download log file This allows you to download the current network traffic log file You can then analyze the log file with external analysis software 3 To generate a report click Customize The Configure Reporting Options table appears see Figure 64 You can generate a new report for a selected range of dates 4 From the pull down menus choose a start date and end date 5 Click Generate Report The Network Usage Summary Statistics table appears with the new data Figure 62 shows the Network Usage Summary Statistics table Figure 63 shows a sample of a Network Usage Use by IP report Figure 64 shows the Configure Reporting Options table User Manual Sun Cobalt RaQ XTR server appliance 143 Chapter 5 Server Management Figure 62 Network Usage Summary Statistics table ceoaAaAclT NETWORKS Site Management ie Network Usage aa Statistics Control Panel iF Server Usage December 18 2000 5 01 AM Yeb December 19 2000 401 AM FTP Mail Backup and Restore Other Network Usage Statistics Maintenance Active Monitor i Lal use wyr Call Periodic Reports Gl Historical Use b y Day Week or Month Il Download Loe File COBALT SS AS TT ww oO FR AS Site Management Control Panel E a Y Serrer Usage r Address D ayee 10 9 19 142 1 109 02 MB 89
273. s used as the main disconnect device Ensure that the socket outlet is located or installed near the equipment and is easily accessible Attention Le cordon d alimentation sert d interrupteur g n ral La prise de courant doit tre situ e ou install e proximit du mat riel et offrir un acc s facile Achtung Zur sicheren Trennung des Ger tes vom Netz ist der Netzstecker zu ziehen Vergewissern Sie sich dass die Steckdose leicht zug nglich ist 4 Electrical Shock To reduce the risk of electrical shock do not disassemble this product Take the server appliance to a qualified service person when service or repair work is required Opening or removing covers may expose you to dangerous voltage or other risks Incorrect reassembly can cause electric shock when this product is subsequently used 5 Equipment Rack If you decide to mount the server appliance in an equipment rack tak e the following precautions a Ensure the ambient temperature around the server appliance which may be higher than the room temperature is within the limits specified in Appendix B See Physical data on page 203 b Ensure there is sufficient air flow around the server c Ensure electrical circuits are not overloaded consider the nameplate ratings of all the of the connected equipment and ensure you have overcurrent protection d Ensure the equipment is properly grounded particularly any equipment connected to a power strip
274. se to release the PCI Cover see Figure 103 Figure 103 Releasing the PCI cover PCI Cover PCI Retainer Retainer Mounting Screw 8 Carefully withdraw the PCI Cover out through the interior of the chassis see Figure 104 Do not allow the cover to fall onto the motherboard Figure 104 Removing the PCI cover 2900000006060 216 User Manual Sun Cobalt RaQ XTR server appliance Installing a PCI expansion card 9 Unpack the PCI expansion card and remove any protective connector covers Caution Observe proper ESD precautions and follow the manufacturer s instructions when handling the card 10 Insert the expansion card s edge connector into the PCI connector on the system card see Figure 105 Figure 105 Installing the PCI expansion card PCI Connector PCI Expansion Card 11 Rotate the PCI Retainer counterclockwise so that it captures the expansion card s mounting bracket see Figure 106 12 Verify that the top edge of the PCI Retainer is flush with the top edge of the rear panel of the chassis then tighten the PCI Retainer s mounting screw Figure 106 Replacing the PCI retainer PCI Retainer User Manual Sun Cobalt RaQ XTR server appliance 217 Appendix C Upgrading the Sun Cobalt RaQ XTR server appliance 13 Follow the manufacturer s instructions for the PCI card regarding any additional cabling or configuration 14 Re install the cover and mounting brackets
275. ser to enable FrontPage web use or Secure POP3 APOP to make an existing user the Site Administrator or to suspend a site user click the green pencil icon 1 Select Site Management gt User Management gt Users The User List table appears 2 Click the green pencil icon for the site user who settings you want to modify The Modify User table appears See Figure 28 3 Enter the changes in the Modify User table L Note The Sun Cobalt RaQ XTR server appliance supports long passwords through the UI For guidelines on choosing a password see Password guidelines on page 26 4 Click Confirm Modify The screen regenerates and the User List table reappears Figure 28 shows the screen for modifying a site user Figure 28 Modify User table T User Management Modify User em Full Warne Hotty Hodges List Management gt User Mame hhodges Site Settings o Password C i Usage Statistics i ESENE Backup Boye Manc allowed Disk Space MF B Tanek Shell Access Disabled ite soninistrator o 2 Enable FrontPage UserWeb Disabled 7 Secure POP3 APOP Disabled g Suspend User oOo f Confirm Modify 58 User Manual Sun Cobalt RaQ XTR server appliance User management Modify email options for a site user z To set up or modify the email options for a site user to enter a forwarding email address email aliases and an automatic
276. server appliance will not work properly Files associated with Legato NetWorker tailoring Table 4 lists the files associated with the Legato NetWorker software These files are located on the Sun Cobalt RaQ XTR server appliance Table 4 Files associated with Legato NetWorker Path and file name nsr var lib pgsql nsr usr bin postgresasm usr bin cceasm Description Directives for handling the server appliance file systems Directives for handling the cobalt postgres database An external Application Specific Module ASM for postgres databases Note External ASMs are not compatible with Compression directives An external Application Specific Module ASM for the CCE database Note External ASMs are not compatible with Compression directives 264 User Manual Sun Cobalt RaQ XTR server appliance Legato NetWorker Backing up a server appliance with Legato NetWorker To back up your server appliance with Legato NetWorker you must first configure and enable the NetWorker agent on the server appliance For more information see Backup and Restore on page 151 Sun Microsystems recommends specifying the All saveset when using Legato NetWorker If you must specify individual savesets for a server appliance you must backup up the following directories together to ensure consistency etc var 1lib pgsql usr sausalito Performing disaster recovery on a server appliance with
277. set of rules for exchanging files text graphic images sound video and other multimedia files on the World Wide Web ICANN See Internet Corporation for Assigned Names and Numbers ICANN IEEE 802 3 IEEE local area network LAN protocol that specifies an implementation of the physical layer and the media access control MAC sublayer of the data link layer IEEE 802 3 uses CSMA CD access at a variety of speeds over a variety of physical media Extensions to the IEEE 802 3 standard specify implementations for Fast Ethernet Physical variations of the original IEEE 802 3 specification include 10Base2 10Base5 10BaseF 10BaseT and 10Broad36 Physical variations for Fast Ethernet include 100BaseT 100BaseT4 and 100BaseX IMAP See Internet Message Access Protocol IMAP 292 User Manual Sun Cobalt RaQ XTR server appliance Integrated Services Digital Network ISDN A system of digital telephone connections This system allows data to be transmitted simultaneously across the world using end to end digital connectivity With ISDN voice and data are carried by bearer channels B channels occupying a bandwidth of 64 kb s some switches limit B channels to a capacity of 56 kb s A data channel D channel handles signaling at 16 kb s or 64 kb s depending on the type of service There are two basic types of ISDN service Basic Rate Interface BRI and Primary Rate Interface PRI BRI consists of two 64 kb s B channels and one 16
278. sharing of computer data or space in a network with various levels of access privileges File Transfer Protocol FTP A standard Internet protocol and a way to exchange files between computers connected to the Internet FTP is an application protocol that uses TCP IP protocols FTP is commonly used to transfer Web page files from the computer that was used to create the files to the computer that acts as the server for these files It is also used to download programs and other files to your computer from other servers Using FTP you can update delete rename move and copy files at a server You need to log on to an FTP server However publicly available files are easily accessed using anonymous FTP FTP See File Transfer Protocol FTP Gateway A network device that acts as an entrance to another network A gateway can also be any device that passes packets from one network to another network across the Internet HTML See HyperText Markup Language HTML User Manual Sun Cobalt RaQ XTR server appliance 291 Appendix l Glossary HTTP See HyperText Transfer Protocol HTTP HyperText Markup Language HTML A set of markup symbols or tags inserted in a text file intended for display on a World Wide Web browser The markup tags tell the Web browser how to display a Web page s content words and images HTML is a subset of Standardized Generalized Markup Language SGML HyperText Transfer Protocol HTTP A
279. sically power up the server You can power down the server appliance remotely through a telnet session To obtain a root shell 1 Telnet in to the server and log in as the user admin or alteradmin 2 From the command prompt enter Su a Note Only the Server Administrator or the alternate administrator Cay can su to root 3 Press Enter A password prompt appears 4 Enter the administrator password A command line interface appears 5 Enter the command shutdown h now The system proceeds through its shutdown sequence and powers down 228 User Manual Sun Cobalt RaQ XTR server appliance Removing a lock from the LCD panel Removing a lock from the LCD panel Caution This feature requires you to access the Sun Cobalt RaQ XTR server appliance through a telnet session You can seriously affect your Sun Cobalt RaQ XTR server appliance if you modify the system configuration files Only advanced users of Linux should undertake these changes See your warranty card for more details Caution If you have forgotten both the Server Administrator password and the sequence of arrow keys you will not be able to access the server Note Direct root logins are not allowed on the Sun Cobalt Cay RaQ XTR server appliance If you have forgotten the sequence of arrow keys to unlock the LCD panel you can remove the lock file from the server 1 Telnet to the server and log in as the user admin or alteradmin 2 From the
280. ss the button Enter the Netmask using the arrow buttons Press the CE button Enter the Gateway using the arrow buttons Press the CE button Use the arrow buttons to toggle the cursor between S ave and C ancel 10 Press the CE button If you select the Save option the server appliance reboots using the new network configuration If you select Cancel you return to step 1 of this procedure Z Note You can also change the network configuration of the Network 1 or Network 2 interface on the Sun Cobalt RaQ XTR server appliance through the browser based user interface UI known as the Server Desktop See Network on page 136 If you change the network IP address of the server appliance through the Web browser the server appliance reboots automatically when you click Save Changes User Manual Sun Cobalt RaQ XTR server appliance 187 Appendix A Using the LCD Console Configure UPS The are two options for configuring the Sun Cobalt RaQ XTR server appliance for a UPS as the master or as a slave Note If the UPS unit tells the server appliance to power down the Cay server appliance goes through the normal power down sequence If you then want to power up that server appliance someone must be physically present to power up the server appliance from the fron panel You cannot power up a server appliance remotely The master communicates directly to the UPS through the serial port The slave or slave
281. t as described in Changing site user settings on page 58 Note A vacation reply email is sent only once per week to each Ma sender Email aliases The Email Alias feature allows you to create arbitrary email addresses without creating a user account on the server appliance An email message addressed to the alias is forwarded to an existing email address For example an email alias lets you setup a temporary or permanent alias email address such as sales mycompany com and automatically route messages to the mailbox of a specific email user Each registered user on the Sun Cobalt RaQ XTR server appliance must have a user name that is unique across all virtual sites on the Sun Cobalt RaQ XTR server appliance You cannot create two users with the same name on different virtual sites because all users share the same password database file in the underlying operating system For example 1f there is a user with the user name lt mary gt on virtual site efgh com no other registered user on the Sun Cobalt RaQ XTR server appliance can have the user name lt mary gt However user names can be similar mary maryb mary1 mary2 An email alias is a way to create an account so that more than one user can have the same email name on different virtual sites lt mary gt on efgh com and lt mary gt on xyz com However the underlying user name for each person must be unique 56 User Manual Sun Cobalt RaQ XTR server appliance User
282. t 24 online registration 30 RAID setup 28 system settings 25 User Manual Sun Cobalt RaQ XTR server appliance 311 Index Shell accounts virtual site 113 Shutdown See Powering down the server appliance Site management See Virtual site Site user 50 account 36 adding 52 backup of data 40 changing email options 59 changing site user settings 58 default settings 50 directory structure home page 234 email options 37 exporting exporting site users to a text file 63 importing creating a TSV text file 61 importing a list of site users 62 personal profile account 36 backup of data 40 email options 37 restore data 41 usage data 39 removing 55 restore data 41 search feature 54 sort feature 54 suspend 72 usage data 39 Smart relay host name email 130 SMTP server 127 SNMP agent 134 Software features 201 partner solutions 203 system management 202 Software updates See BlueLinQ Solutions Directory 277 Sort site user 54 virtual site 107 Spam email preventing 128 131 Specifications See Product specifications SSL administration server 79 delete certificate 82 description 73 enable on virtual site 75 enter info from external certification authority 80 externally signed certificate 74 generate self signed certificate 76 main site certificate 79 settings 73 SSL license 286 submit to external certification authority 79 virtual site 113 SSL License 286 Start of Authority SOA configuration 245 Statistics
283. t RaQ XTR server appliance Knox Arkeia When the restore process is complete reboot the server appliance Important Disaster recovery is not complete until you reboot the ic server appliance The server appliance does not reboot automatically After the server appliance has rebooted ensure that the CCE and Cobalt databases were recovered Inspect the directory var cobalt backups for files If cce tar and cobalt sql exist and do not have a restored prefix then you need to run the command etc re d init d cobalt_restore start as the root user and reboot the server appliance again The Arkeia log window indicates that the following files are busy and that it cannot overwrite the files This is both normal and acceptable usr bin perl5 00503 Jusr sbin nttpd usr sausalito cced socket usr sausalito sbin cced usr knox bin opbs usr knox bin nlservd User Manual Sun Cobalt RaQ XTR server appliance 263 Appendix F Disaster Recovery with Third Party Software Legato NetWorker Tailoring the backup service No server side tailoring is required for NetWorker other than adding the client to the backup server Important When adding a Sun Cobalt RaQ XTR server appliance ic to a Legato NetWorker backup server select Unix Standard Directives when creating the server appliance client resource Do not select Compression directives If you select Compression directives the tailoring for the
284. tailoring the backup 259 L LCD arrow buttons 10 18 LCD console after power loss 197 arrow buttons 10 18 configuring a UPS 188 configuring the network 17 186 LCD screen 10 powering down the server appliance 192 Index rebooting the server appliance 191 using the console 185 LCD screen 10 LEDs See Status indicators Legato NetWorker associated files 264 enable agent 154 performing disaster recovery 265 tailoring the backup 264 technical notes 268 Levels of user Alternate Administrator 6 101 Server Administrator 5 99 Site Administrator 4 45 site user 3 33 License agreement 24 Licenses BSD Copyright 279 GNU General Public License 280 SSL License 286 Limit on number of virtual sites 106 List management See Mailing lists Lithium battery v Logo badge 10 M Mail forwarding 56 Mail Server MX record 239 Mailing lists 64 adding 65 modifying 67 removing 67 Maintenance 156 add on storage 156 rebooting 159 shutdown 160 suspend virtual site hard 158 system information 161 Maximum allowed disk space virtual site 112 Maximum message size email 130 Maximum number of users virtual site 112 User Manual Sun Cobalt RaQ XTR server appliance 309 Index Memory adding 211 Mounting ears 13 N Name server 246 Network connecting the server appliance to the network 14 connectors 11 14 status indicators 10 Network configuration through the LCD console 186 through the UI 136 Network Mask Notat
285. tative for that subnet Click Save Changes Click Save Changes again Configuring server settings You can configure forwarding servers and zone transfer access control for the server appliance s DNS server To configure the DNS server settings L 244 Select Server Management gt Control Panel The Service Settings table appears 9 Click the green pencil icon next to the DNS service in the Service Settings table The DNS Settings for lt sitename gt table appears Select Server Settings from the Add pull down menu If the Sun Cobalt RaQ XTR server appliance is being used on a private network or in conjunction with a restrictive firewall you can specify forwarding servers Enter the IP address of the Forwarding Server and if you want the Backup Forwarding Server User Manual Sun Cobalt RaQ XTR server appliance Advanced DNS A zone transfer allows another DNS server to download the complete list of hosts maintained by your DNS server By default zone transfers are unrestricted However you can restrict zone transfers if you want Enter IP addresses or network addresses in the Zone Transfer Access field this automatically causes zone transfers to become restricted Now only the IP addresses or network addresses listed in this field are able to perform zone transfers Click Save Changes Click Save Changes again Start of Authority SOA configuration For the best reliability
286. tely 2 seconds The LCD screen displays SELECT SETUP NETWORK Press the CS button SELECT PANEL Press the CE button The LCD screen displays SELECT LOCK PANEL Press the CE button The LCD screen displays Enter Sequence User Manual Sun Cobalt RaQ XTR server appliance 195 Appendix A Using the LCD Console 5 Enter the sequence of arrow buttons An asterisk appears for each arrow button you press Press the CE button If you entered the sequence incorrectly the LCD screen flashes the following message and then returns to the normal LCD display of host name and IP address ERROR Incorrect sequence If you entered the sequence correctly the LCD screen displays the following message for a few seconds and then returns to the normal LCD display of host name and IP address kk Panel is now locked Unlock panel If the LCD panel is currently locked you can unlock it To unlock the LCD panel on the server appliance L 196 On the LCD console hold down the CS button for approximately 2 seconds The LCD screen displays Enter Sequence Enter the sequence of arrow buttons An asterisk appears for each arrow button you press Press the CE button If you entered the sequence incorrectly the LCD screen flashes the following message and then returns to the normal LCD display of host name and IP address ERROR Incorrect sequence If you entered the sequence correctly
287. tem configuration files For more information see Removing a lock from the LCD panel on page 229 To change the default sequence of arrow buttons L 194 On the LCD console hold down the CS button for approximately 2 seconds The LCD screen displays SELECT SETUP NETWORK Press the CS button until PANEL appears in the LCD screen SELECT PANEL Press the CE button The LCD screen displays SELECT LOCK PANEL Press the CS button until SET SEQUENCE appears in the LCD screen SELECT SET SEQUENCE Press the CE button The LCD displays Enter Sequence User Manual Sun Cobalt RaQ XTR server appliance Panel Enter the sequence of arrow buttons and press the CE button The LCD screen asks you to confirm the sequence Sequence Again Enter the sequence again and press the CE button If you entered the sequence incorrectly the LCD screen flashes the following message and then returns to the normal LCD display of host name and IP address The sequence is not changed ERROR Sequences do not match If you entered the sequence correctly the LCD screen displays the following message for a few seconds and then returns to the normal LCD display of host name and IP address xx Sequence set successfully Lock panel If the LCD panel is currently unlocked you can lock it To lock the LCD panel on the server appliance L On the LCD console hold down the CS button for approxima
288. the Cay certificate from the virtual sites to which the certificate has been propagated In addition it removes the secure connection to the administration server it reverts from https to http If for any reason you want to delete an SSL certificate for a virtual site perform the following steps 1 Under the Site Management lt sitename gt tab select Site Settings gt SSL on the left side The Certificate Subject Information table appears 2 Select Delete certificate from the pull down menu at the bottom 3 Click Save Changes The server appliance processes the information and regenerates the screen the Certificate Request and Certificate windows are now blank 52 User Manual Sun Cobalt RaQ XTR server appliance Usage statistics Usage statistics The Usage Statistics section allows you to view overall usage statistics for the virtual site Note For the Server Usage feature under the Server Management Cay tab see Server Usage on page 142 As the Site Administrator you can generate server usage reports for a selected range of dates The reports allow you to monitor the amount of bandwidth consumed by Web FTP and email traffic generated by the virtual site as well as statistics on hard disk drive usage for the site The reports contain both current data and data that has been compiled from past processed log files Log files are processed daily at 04 00 a m this process summarizes the data w
289. the LCD screen displays SELECT SETUP NETWORK Press the CS button until PANEL appears in the LCD screen SELECT PANEL User Manual Sun Cobalt RaQ XTR server appliance After power loss 5 Press the CE button The LCD screen displays SELECT UNLOCK PANEL 6 Press the CE button The LCD screen displays xx Panel is now unlocked The LCD screen returns to the normal display of host name and IP address After power loss This feature allows you to tell the server appliance what to do once the power has been restored after a power outage You can configure the server appliance to power up automatically or to remain in a powered down state To enable the automatic power up feature 1 On the LCD console hold down the CS button for approximately 2 seconds The LCD screen displays SELECT SETUP NETWORK 2 Press the CS button until AFTER POWER LOSS appears in the LCD screen SELECT AFTER POWER LOSS 3 Press the CE button The LCD screen displays AUTO POWER UP Y ES N O 4 Use the arrow buttons to toggle the cursor between Y and N Select Y to reboot the system 5 Press the CE button The LCD screen returns to the normal display of host name and IP address User Manual Sun Cobalt RaQ XTR server appliance 197 Appendix A Using the LCD Console Reset password If you simply want to change the Server Administrator password for the server appliance you can
290. the information entered or the options displayed Setting the configuration Important In this phase you configure only the primary network IE interface To complete this phase you must know e the IP address assigned to the server appliance e the subnet mask of your network During setup the LCD console is used to enter network configuration information on the Sun Cobalt RaQ XTR server appliance The LCD display reads PRIMARY IP ADDR 000 000 000 000 A blinking cursor appears on the second line of the LCD display The following steps explain how to enter the required network information for the primary network interface The secondary network interface is configured through the browser based Server Desktop UI see Network on page 136 IS User Manual Sun Cobalt RaQ XTR server appliance Phase 1 Making the connection To configure the network manually 1 When you see the prompt PRIMARY IP ADDR 000 000 000 000 use the arrow buttons on the LCD console to enter the IP address assigned to the server appliance 2 Press CE to accept the IP address If the IP address is valid the next prompt appears ENTER NETMASK 255 000 000 000 3 Enter the netmask of your network 4 Press CE to accept the entry If the netmask is valid the following prompt appears ENTER GATEWAY 000 000 000 000 5 Enter the IP address of the gateway for your network If your network does not have a gateway do not ente
291. the self signed certificate with the information received from the externally signed certificate see page 80 6 save the changes on the server appliance 74 User Manual Sun Cobalt RaQ XTR server appliance SSL settings Enable SSL on a virtual site Important The Server Administrator can enable SSL on only one iS name based virtual site on an IP address The UI does not allow the administrator to enable SSL on a second name based virtual site that shares the same IP address Note Only the Server Administrator can modify the virtual site Cay settings For Site Administrators who are not the Server Administrator the SSL Settings section is a read only status page To enable SSL on a virtual site 1 Select the Server Management tab at the top The Virtual Site List table appears 2 Click the green pencil icon next to the virtual site on which you want to enable SSL The User List table appears 3 Select Site Settings gt General on the left side 4 Click to enable the check box Enable SSL enable the SSL administrative server See SSL certificate for the main site on page 79 L Note This feature only enables the public Web server it does not 5 Click Save Changes The server appliance saves the configuration of the virtual site User Manual Sun Cobalt RaQ XTR server appliance ip Chapter 4 Site Management Generate a self signed certificate Once the Server Administrator has enabled
292. the state of the software package during the operation the second field indicates the progress of the upload with a percentage bar Once it is completed a message appears indicating that the software was loaded successfully or that an error occurred If there is no License Agreement in the software package a status table appears as described above Check availability of new software You can force the system to check for new software immediately L 170 Select BlueLinQ gt New Software The Available New Software List table appears Click Check Availability Now If new packages are available they are added to the Available New Software List table To install a new software package see New Software on page 169 User Manual Sun Cobalt RaQ XTR server appliance BlueLinQ Install new software manually You can install new software manually if you know the location of the software package 1 Select BlueLinQ gt New Software The Available New Software List table appears 2 Click Install Manually The Install Manually table appears see Figure 84 3 To specify the location of the software package do one of the following e Click the URL radio button Enter a URL beginning with either http or ftp to download the package from a location on the Internet e Click the Upload radio button Click Browse to locate a file on your local hard disk drive e Ifyou have previously
293. time settings or to specify an NTP server User Manual Sun Cobalt RaQ XTR server appliance 261 Appendix F Disaster Recovery with Third Party Software 4 Select Backup and Restore gt Knox Arkeia and configure the Knox Arkeia client on the server appliance e Enable Client Click to enable the check box Enable Client e Backup Server Name Enter the fully qualified domain name of the Knox Arkeia backup server e Port Number Enter the port number to which your Knox Arkeia backup server is listening The default port number is 617 5 Click Save 6 Select Backup and Restore gt Control The Backup System Control table appears e Lock the UI by clicking the check box Locked e Turn off the services by disabling the check box Active 7 Click Save Changes Performing a disaster recovery operation After completing the preparation steps in the previous section the Sun Cobalt RaQ XTR server appliance is now ready to be restored The restoration options on the Knox Arkeia backup server should include Files modified since backup date and by user ID Only certain directories can be recovered during disaster recovery Select the following directories using the Arkeia tree navigator home root nsr usr nsr var etc opt IS Important DO NOT select lib boot or vmlinux gz or your server appliance will crash during recovery and most likely will not reboot 262 User Manual Sun Cobal
294. tion is available or the service is not enabled e Green tThe services and components are functioning normally e Yellow There is moderate use on the server or a component is recovering e Red There is heavy use on the server or a failure To view detailed status information for a particular system component or service click the green magnifying glass icon in right column that corresponds to the name of the item The detailed status information for the Disk Integrity RAID displays a text and graphic representation of the status of the hard disk drives in the server It also indicates the number of hard disk drives present and the level of RAID that has been implemented The detailed status information for the Fans displays a text and graphic representation of the status of the six fans in the server Z Note For more information on replacing a hard disk drive or a fan see Appendix C Upgrading the Sun Cobalt RaQ XTR server appliance User Manual Sun Cobalt RaQ XTR server appliance 163 Chapter 5 Server Management Figure 79 Active Monitor status tables COBALT ET we ee Ae mm T E m system Components Derices Network Bandwidth Time Y Server Usage Network freb FTP LEET Sarvices I gt Backup and Restore OF Maintenance Storage Reboot Shutdown ay atem infomation Active Monitor Active Server Page ASP Click on the magnifying glass to see nore detailed in
295. tions are described later in the chapter 1 Site Management see Site management on page 106 a b C f Set default settings for a virtual site Add a virtual site Manage a virtual site clicking the green pencil takes you to the Site Management screen for that virtual site Delete a virtual site clicking the green pencil takes you to the Site Management screen for that virtual site Access the home page of a virtual site by clicking its host name shown as a hypertext link Search the list of virtual sites 2 Control Panel see Control panel on page 124 Services Network Bandwidth Time 3 Server Usage see Server Usage on page 142 Network Web FTP Mail 4 Backup and Restore see Backup and Restore on page 151 104 Control Knox Arkeia Legato Networker Veritas NetBackup User Manual Sun Cobalt RaQ XTR server appliance Organization of the BlueLinQ tab 5 Maintenance see Maintenance on page 156 a Storage b Reboot c Shutdown d System Information 6 Active Monitor see Active Monitor on page 162 Organization of the BlueLinQ tab The following functions are available under the BlueLinQ tab on the Server Desktop UI For more information on these functions see BlueLinQ on page 168 1 New Software 2 Updates 3 Installed Software 4 Settings User Manual Sun Cobalt RaQ XTR server appliance 105 Chapter 5 Server Management
296. tirely from distribution of the Program If any portion of this section is held invalid or unenforceable under any particular circumstance the balance of the section is intended to apply and the section as a whole is intended to apply in other circumstances It is not the purpose of this section to induce you to infringe any patents or other property right claims or to contest validity of any such claims this section has the sole purpose of protecting the integrity of the free software distribution system which is implemented by public license practices Many people have made generous contributions to the wide range of software distributed through that system in reliance on consistent application of that system it is up to the author donor to decide if he or she is willing to distribute software through any other system and a licensee cannot impose that choice This section is intended to make thoroughly clear what is believed to be a consequence of the rest of this License User Manual Sun Cobalt RaQ XTR server appliance 283 Appendix H Licenses 8 If the distribution and or use of the Program is restricted in certain countries either by patents or by copyrighted interfaces the original copyright holder who places the Program under this License may add an explicit geographical distribution limitation excluding those countries so that distribution is permitted only in or among countries not thus excluded In such case this License
297. trator User A User A User B User B User C User C Server Administrator The Server Administrator is the person who controls and manages the Sun Cobalt RaQ XTR server appliance This person sets up the server appliance sets up virtual sites and sets access privileges and provides services for the Site Administrators and site users The Server Administrator can also act as the Site Administrator for any virtual site Note Whereas industry uses the term virtual host we use the Cay term virtual site In our definition a virtual site consists of a Domain Name System DNS domain with Web FTP and email services Each virtual site contains its own list of site user accounts Each site user account has its own Web page FTP directory email spool and any number of email aliases The fully qualified domain name of a virtual site is unique to that site while its IP address can be shared by many sites For more information see Definition of a virtual site on page 103 User Manual Sun Cobalt RaQ XTR server appliance 5 Chapter l Introduction The Server Administrator has the user name admin and has full control of the server appliance the Server Administrator is a member of the main site which uses the IP address shown on the LCD screen of the server appliance Alternate Administrator feature The Alternate Administrator alteradmin feature allows a person to have the same level of access to the se
298. ttings Emaii ieh P Usage Data j Full Harme Admind sts ator Backup UserName Restore r agi Password BSS wit again ian Password again Email Addresses for Alert Messages 4 optional Enable afanta Aceourt oO WARNING This page modifies the password of administrator You will needtoremernbterthis password in orderto access any of the Cobalt server adminstration capabilities After charging the password you may reed to authenticate yourself through the web browser with the new password re Save Changes Figure 52 Administrator Settings with alteradmin account enabled COBAITFT T ww oOo Ff KS Email Administrator Settings 0 User Name mi i j ERE aw Password agajn Ernail Addresses For Aer Messages I eF optional WARNING This page modifies the password of adrninistratar You will need torememberthis password in orderto access any of the Cobalt serveradminstration capabilities After changing the password you mayneed ta authenticate yourself through the web browser with the new password fe Save Changes Usage Da a Backup Restore User Manual Sun Cobalt RaQ XTR server appliance 123 Chapter 5 Server Management Changing the Server Administrator password To change your Server Administrator password 1 Select Personal Profile gt Account The Administrator Settings table appears 2 Enter the passwo
299. tual sites L Note If the host name and IP address of a virtual site appear in grayed out text disabled the site has been suspended by the Server Administrator For an explanation of the icons see Preface on page 1x Search and sort functions The Virtual Site List table offers a search function and a sort function These functions are useful if you have a large number of virtual sites on your server appliance and you want to restrict the display to certain virtual sites You can search the list of virtual sites according to the following criteria by host name whether the host name is equal to is contained in or is not contained in the search string by IP address whether the IP address is equal to is within or is not within a specified subnet by a specific service enabled on a site User Manual Sun Cobalt RaQ XTR server appliance 107 Chapter 5 Server Management The screen regenerates and the results of the search are displayed in a table with the same three columns The heading of the table now states Search Results lt x gt Virtual Sites found To return to the full list of virtual sites click Site Management on the left L Note Suspended sites are included in the search results You can sort the list of virtual sites according to the following criteria e by host name in ascending or descending order by IP address in ascending or descending order Ascending order means from lowest
300. tween three and sixteen alphanumeric characters The valid characters include a z A Z 0 9 4 amp _ lI 2 2 Use both upper and lower case letters L Note A password is case sensitive Do not use a proper name Do not use a word found in a dictionary Do not use a date Do not use a command word ee ae Do not use a string of consecutive keys on a keyboard for example qwerty 26 User Manual Sun Cobalt RaQ XTR server appliance Phase 2 Setting up with the Web browser Time Settings Use the pull down menus to enter the current date time and time zone on the Sun Cobalt RaQ XTR server appliance Once you have configured these settings click the right arrow at the bottom to move to the next screen Figure 12 System Settings Cc oBArtTT System Settings r w Network Settings Primary DNS Server Addresa I secontaryons Server Address optional IP Address 10 9 19 149 Subnet Mask 235 0 0 0 ka 092323 P MAC Address 00 04 17 18 36 38 Administrator settings Administrator UserName ates Password Password 3 again araia Password Enable araia Account again Time Settings Ce e Region North Amenca A Time Zone Country United 5 tates LocaleiZ one Pacific Time S User Manual Sun Cobalt RaQ XTR server appliance 27 Chapter 2 Setting up the server appliance
301. type of RAID you have selected and warns you that this selection cannot be changed once you have completed the Setup Wizard The Sun Cobalt RaQ XTR server appliance server takes a few minutes to initialize the RAID setup see Figure 14 Caution Do not interrupt this process Interrupting this process can damage the data on your hard disk drives and potentially affect the operating system on the server appliance Figure 14 RAID initialization eee Raid Setup fs Tr we Disk Setup Your Ra s RAID disk set is currently initializine The system will be inaccessible until the initialization process is complete Task es l User Manual Sun Cobalt RaQ XTR server appliance 29 Chapter 2 Setting up the server appliance Registration The Registration screen appears see Figure 15 If you are connected to the Internet you can register the Sun Cobalt RaQ XTR server appliance by completing the online registration If you do not want to register online at this time click the right arrow at the bottom to move to the next screen A confirmation dialog confirms you do not want to register online See Figure 16 If you are not connected to the Internet you cannot register online and the Registration screen does not appear To register the server online at a later time see System Information on page 161 Enter your contact information in the fields Click the right arrow at the bottom to submit you
302. ue must be a whole number greater than zero Smart Relay Host Name You can enter an optional host name in this field With this feature you can configure the server appliance to send Internet email to a specific email server Enter the host name of the email server through which you want to relay your email This feature is useful if the server appliance does not have direct Internet access for example the server appliance is subject to a restrictive firewall but can communicate with an email server that has direct Internet access Check mail before SMTP relay tThe server appliance provides an option that allows SMTP relay access for users based on previous POP authentication Click the check box to enable this feature Relay for the following hosts domains You can specify a list of hosts for which the SMTP server will relay email messages You can enter IP addresses or domain names in this field For more information see Email relaying on page 131 Reject the following users hosts domains In this field enter email addresses or domains from which you want to block any email Anyone trying to send you messages from one of these addresses or domains will receive an error message in return User Manual Sun Cobalt RaQ XTR server appliance Control panel Email relaying Simple Mail Transfer Protocol SMTP service is different from Post Office Protocol POP telnet and file transfer protocol FTP services in that
303. umns 108 User Manual Sun Cobalt RaQ XTR server appliance Site management Sorting a list of virtual sites To sort the list of virtual sites 1 To sort according to Host Name click on the green triangle icon in the heading of the Host Name column To sort according to IP Address click on the green triangle icon in the heading of the IP Address column 2 To sort in ascending up triangle icon or descending order down triangle icon click on the green triangle icon so that it points in the correct direction The screen regenerates and displays the results in a table with the same three columns Figure 48 Searching a virtual site by service enabled COBA La F n ETW Site Management gt Control Panel LTF Tia x Fod Samre Weetje Anonymous FTP gt Backup and Restore APOP iwaintenance i ASP Active Monitor CGI FrontPage L Name Y PHP ee 4 Shell Access J skinner cobalt com 10 5 19 148 f r T skiruuest cobalt com 10 9 19 142 f k skinny cobalt com 10 9 19 145 thick cobalt com 10 9 19 142 10 9 19 142 User Manual Sun Cobalt RaQ XTR server appliance 109 Chapter 5 Server Management Overview of virtual sites The Sun Cobalt RaQ XTR server appliance supports both name based and IP based virtual hosting As the Server Administrator you can set up the virtual sites
304. un Cobalt RaQ XTR server appliance 5 Working from the rear of the chassis slide the cover back approximately three inches see Figure 99 6 Lift up the rear of the cover first and then remove the cover from the chassis Figure 99 Removing the cover 212 User Manual Sun Cobalt RaQ XTR server appliance Installing additional memory 7 Locate the DIMM sockets at the right rear corner of the chassis 8 Ensure that the eject lever at each end of the DIMM socket is released see Figure 100 Caution Observe proper ESD precautions and follow the l manufacturer s instructions when handling the DIMM 9 Insert the DIMM in the target socket and use your thumbs to seat it Note that the DIMM s edge connector is keyed and can only be inserted one way When the DIMM is completely seated in the socket each eject lever will be seated in the cutout in each end of the DIMM Figure 100 Installing a DIMM DIMM Eject Levers 10 Re install the cover and mounting brackets and return the server appliance to the equipment rack User Manual Sun Cobalt RaQ XTR server appliance 213 Appendix C Upgrading the Sun Cobalt RaQ XTR server appliance Installing a PCI expansion card Note The PCI expansion slot accommodates the PCI standard short card form factor The PCI card must be less than 6 875 inches 174 63 mm long The PCI slot provides the following voltages 5V IA e 4 12V 0 5A e 12V O0 1A
305. untries Legato NetWorker is a registered trademark of Legato Systems Inc Federal Acquisitions Commercial Software Government Users Subject to Standard License Terms and Conditions DOCUMENTATION IS PROVIDED AS IS AND ALL EXPRESS OR IMPLIED CONDITIONS REPRESENTATIONS AND WARRANTIES INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE OR NON INFRINGEMENT ARE DISCLAIMED EXCEPT TO THE EXTENT THAT SUCH DISCLAIMERS ARE HELD TO BE LEGALLY INVALID Copyright 2001 Sun Microsystems Inc 901 San Antonio Road Palo Alto Californie 94303 4900 Etats Unis Tous droits r serv s Sun Microsystems Inc d tient des droits de propri t intellectuelle sur la technologie r unie dans le produit qui est d crit par ce document Ces droits de propri t intellectuelle peuvent s appliquer en particulier sans toutefois s y limiter un ou plusieurs des brevets am ricains r pertori s a adresse http www sun com patents et aun ou plusieurs brevets suppl mentaires ou brevets en instance aux Etats Unis et dans d autres pays Ce produit ou document est prot g par un copyright et distribu avec des licences qui en restreignent l utilisation la copie la distribution et la d compilation Aucune partie de ce produit ou document ne peut tre reproduite sous aucune forme par quelque moyen que ce soit sans l autorisation pr alable et crite de Sun et de ses bailleurs de licence s il y en a
306. ur domain name The domain name is either the official domain name that is registered with an ICANN accredited registrar for example cobalt com or an intranet domain name specific to your network This allows you to access your server appliance by host name and domain name rather than by IP address only Coordinate the host name and domain name with your Internet service provider ISP or the person in charge of you DNS infrastructure to ensure the integrity of your network If your server appliance is integrated into a larger network consult with your network administrator for this information The Server Administrator can change the domain name on the server appliance server later on through the Server Desktop UI see Network on page 136 Primary DNS Server Address Enter the IP address of your primary Domain Name System DNS server A DNS server maintains a list of computer names and their IP addresses The server appliance needs access to this list on the DNS server in order to convert between IP addresses and names This conversion is essential for sending and receiving email external to the server appliance For more information on DNS see Appendix E Domain Name System Secondary DNS Server Address You have the option of entering the IP address for a secondary DNS server Administrator Settings The Server Administrator is responsible for the following Setting up and maintaining the sites and services on
307. uration i soo on volume Max Allawed Disk Space ME home 02449 MB Fee Mamam Humber of Users PEAR Password Enable FrontPage Server Extensions 1 Password again ME of incoming files eo Enable Anonymous FTP j simultaneous users jio nable Secure Sockets Layer SSL oo T t m m nable Active Server Page A3P m nable PHP Embedded Scripting nabe Shell Accounts E Enable Secure POPS APOP E nable Cal Sctipks OOOO Enable Server Side Includes Confirm New Site User Manual Sun Cobalt RaQ XTR server appliance 119 Chapter 5 Server Management To add a virtual site 1 Select Server Management gt Site Management The Virtual Site List table appears 2 Click Add Site The Add New Virtual Site table appears 3 Enter the information for the site information from the virtual site default settings is displayed here Click the check boxes to enable or disable a particular service For an explanation of the fields in this table see Overview of virtual sites on page 110 4 Verify the settings and click Confirm New Site Adding a name based virtual site If you are adding a name based virtual site you must have DNS records for that site before you can access the site For more information see Definition of a virtual site on page 103 Note To preview a name based virtual s
308. ure RAID 5 requires at least three hard disk drives for the array If the server appliance has two three or four hard disk drives Figure 13 appears RAID O requires at least two hard disk drives RAID 1 disk mirroring is only available on a configuration with two hard disk drives RAID 5 requires at least three hard disk drives Click the radio button next to the type of RAID you want to implement Click the right arrow at the bottom to continue 28 User Manual Sun Cobalt RaQ XTR server appliance Phase 2 Setting up with the Web browser Figure 13 RAID setup Zed COBALT Raid Setup ST SS oe a Your Cobalt Rae has AAD storage capability This serrer has asel of 4 intemal disks thal may be setupin one of two different ways depending on yournseds One solution offers higher disk capacity while the other provides higherreliability al he expense of capacity Please choose a RAMD configuration from the options below RAID Setup Q Striped IRAD 0 or striped disks combines all intemal disks into ore virtual disk 4 p _ a a n _ _ J a ir i RAD 5 orstiped With party combines al intemal disks into ore situa disk and epee wiih parki spread parity Information across the disks WARNING This decision cannot be rewersed without daka loss Please be certain you understand the implications of your Choice before proceeding A confirmation dialog asks you to confirm the
309. urrent list of Sun Cobalt support forums go to the URL http www sun com service suncobalt and click on the link in section Step 2 In the new window the names of the support forums show up as hypertext links To subscribe to or unsubscribe from a support forum or to view previous postings to a group click on the group name A new browser window opens displaying information about the support forum New support forums are added periodically The current forums include e an announcement list concerning Sun Cobalt products e an information list for developers working on Sun Cobalt products e auser list for sharing information between users of Sun Cobalt products e a security list for users to address network security issues on Sun Cobalt products User Manual Sun Cobalt RaQ XTR server appliance 277 Appendix G Contacting Sun Microsystems Inc Education For those who desire a premium level of technical expertise with Sun Cobalt products Sun offers a number of training courses The intended audiences includes end users Sun Cobalt resellers system and network administrators systems engineers product developers support technicians consultants and trainers You can access the Training Solutions site at http suned sun com HQ cobalt 278 User Manual Sun Cobalt RaQ XTR server appliance Appendix H Licenses The BSD Copyright Copyright 1991 1992 1993 1994 The Regents of the University of California All
310. user to confirm the identity of a server SSL enabled client software can use standard techniques of public key cryptography to check that a server s certificate and public ID are valid and have been issued by a certificate authority CA listed in the client s list of trusted CAs This confirmation can be important if for example the user is sending a credit card number over the network and wants to check the receiving server s identity SSL client authentication allows a server to confirm a user s identity Using the same techniques as those used for server authentication SSL enabled server software can check that a client s certificate and public ID are valid and have been issued by a certificate authority CA listed in the server s list of trusted CAs This confirmation can be important if for example the server is a bank sending confidential financial information to a customer and wants to check the recipient s identity an encrypted SSL connection requires all information sent between a client and a server to be encrypted by the sending software and decrypted by the receiving software thus providing a high degree of confidentiality Confidentiality is important for both parties to any private transaction In addition all data sent over an encrypted SSL connection 1s protected with a mechanism for detecting tampering that is for automatically determining whether the data has been altered in transit See also Authentic
311. vacation reply click the envelope icon next to the site user These options are described in Entering user email settings and aliases on page 56 1 Select Site Management gt User Management gt Users The User List table appears 2 Click the envelope icon for the site user The Email Settings lt username gt table appears See Figure 29 3 To add a forwarding email address enter the email address in the Forward Email To field 4 To add an email alias enter the additional names that the user will receive email as in the Email Aliases window For example for user lt john1 gt enter john smith johnny and baseball DO NOT add the domain name to the additional names Since the site user is part of the virtual site he or she automatically inherits the domain name of the virtual site If you do add the domain name in the Email Aliases field for example johnny efgh com the software gets confused To add several aliases enter each alias on a separate line 5 To enable an automatic vacation reply click to enable the check box in the Vacation Message field and enter your message in the text window 6 Click Save Changes Figure 29 shows the screen for modifying a site user s email options User Manual Sun Cobalt RaQ XTR server appliance 59 Chapter 4 Site Management Figure 29 Email Settings table User Management Email Settings Matt Stander Fi
312. value of the delivery priority specifies the order in which a series of mail servers is contacted for mail delivery The Delivery Priority setting is useful only if more than one MX record is configured for a domain or network Click Update List Click Save Changes User Manual Sun Cobalt RaQ XTR server appliance 239 Appendix E Domain Name System Specifying an alias CNAME record This feature allows you to alias one host name to another The target host name does not need to be a member of the local domain For example you can create an alias record from news domain com to uucp isp net name to resolve to a host name i Caution Do not use an Alias CNAME Record to cause a domain For example do not create an Alias CNAME Record for mydomain com that resolves to www mydomain com Instead add a new Address A Record for mydomain com to the IP address used by www mydomain com See Configuring a primary DNS server on page 236 To specify an alias CNAME record L Select Server Management gt Control Panel The Service Settings table appears Click the green pencil icon next to the DNS service in the Service Settings table The DNS Settings for lt sitename gt table appears Select Alias CNAME from the Add pull down menu Enter the host name and domain name for which you want to create an alias for example www and mydomain com and enter the host name and domain nam
313. value to the highest value a z or 1 9 Descending order means from highest value to the lowest value z a or 9 1 By default the Virtual Site List table is sorted by host name in ascending order The screen regenerates and the results are displayed in a table with the same three columns In the heading of the column which has been sorted a green triangle icon points up ascending order or down descending order In the heading of the column which has not been sorted a hollow triangle icon indicates that the column is not sorted You can use the search and sort functions together to produce the display that you need For example you can search the list for all virtual sites with test in the host name and sort the results of that search by IP address in ascending order Searching a list of virtual sites To search the list of virtual sites 1 Inthe Search Virtual Site List table select Host Name IP Address or Site Uses from the first pull down menu Figure 48 shows the screen for seaching by a particular service enabled on the virtual sites 2 Select the criteria according to which you want to search from the second pull down menu 3 Inthe text field enter the string of characters for which you want to search If you are searching for sites with a specific service leave this field blank 4 Click Search The screen regenerates and displays the results in a table with the same three col
314. ve Changes in the Service Settings table Figure 56 shows the SNMP Parameters table Figure 56 SNMP Parameters table Site Management control Panel SNMP Parameters Network a Read arnd vrite Community Bandwidth Y Server Usage Network Web FTP SEN G Backup and Restore FF Maintenance oiorage Reboot shutdown aystem information Active Monitor 134 User Manual Sun Cobalt RaQ XTR server appliance Control panel ASP Administrative Server To access the ASP Administrative Server UI k Select Server Management gt Control Panel The Service Settings table appears If the ASP Administrative Server service is disabled the pencil icon is grayed out Click to enable the check box next to ASP Administrative Server Click Save Changes The screen refreshes and the pencil icon is now enabled a green pencil Click the green pencil icon for ASP Administrative Server A confirmation dialog appears asking for the user name and password for the ASP Management server at lt hostname domainname 5100 gt Enter the user name and password of the Server Administrator Click OK A separate browser window opens with the UI for the ASP Server Administration screen The link for documentation on the left guides you through the functionality of the Sun Chili Soft ASP software Figure 57 shows the UI for the ASP Administrative Server Figure 57 ASP Administrative Server Ul server
315. ver unless specified otherwise in the email client POP3 is built into the Netscape Navigator and Microsoft Internet Explorer browsers POP can be thought of as a store and forward service in other words your email messages are held at the server until you open your email client and download the messages to your local machine Another protocol Internet Message Access Protocol MAP can be thought of as a remote file server POP and IMAP deal with receiving email from your local server Simple Mail Transfer Protocol SMTP is a protocol for transferring email between points on the Internet You send email with SMTP and a mail handler receives it on your recipient s behalf The mail is then read using POP or IMAP See also Internet Message Access Protocol IMAP and Simple Mail Transfer Protocol SMTP PPP See Point to Point Protocol PPPoE See Point to Point Protocol over Ethernet RAID 298 See Redundant Array of Independent Disks RAID User Manual Sun Cobalt RaQ XTR server appliance Redundant Array of Independent Disks RAID A redundant array of independent disks is a way of storing the same data in different places thus redundantly on multiple hard disks A RAID appears to the operating system to be a single virtual disk drive Redundancy means that there is protection against the failure of any single hard disk drive Redundant data is used by a RAID system in the event of a failure this redundant dat
316. ver Desktop UI and then want to re enable it you will have to rebuild the server appliance with an OS restore CD this returns the server to a factory fresh state User Manual Sun Cobalt RaQ XTR server appliance 223 Appendix D Advanced Information To turn off the Server Desktop UI 1 Telnet in to the server appliance and log in as the user admin or alteradmin 2 From the command prompt enter Su Note Only the Server Administrator or the alternate administrator Cay can su to root 3 Press Enter A password prompt appears 4 Enter the administrator password A command line interface appears 5 Enter the command usr local sbin Cobalt_Linux_unmanaged_conversion sh 6 The system prompts you with a long warning that explains what will be changed in the files Read the entire message 7 If you do not want to proceed enter NO If you want to proceed enter YES 8 Enter exit to end your session as root 9 Now reboot the server appliance server Enabling Interbase 6 0 The Sun Cobalt RaQ XTR server appliance is pre loaded with InterBase 6 0 an open source cross platform SQL database from Inprise Corporation InterBase is not enabled by default For more information on InterBase go to http www interbase com InterBase offers free development and distribution rights Interbase offers developers a sophisticated database with a small footprint low maintenance cost and high reliability InterBase offers a
317. ver appliance Administrator In the User List table under Site Management lt sitename gt gt User Management indicates that a user has been suspended by the Site Administrator In the Site Settings table under Site Management lt sitename gt gt Site Settings read only page for a Site Administrator indicates that a service is disabled Enabled In the Site Settings table under Site Management lt sitename gt gt Site Settings read only page for a Site Administrator indicates that a service is enabled Active Monitor Status Viewable from all of the screens A blue icon indicates that all of the monitored system components are functioning correctly a red icon indicates that a monitored component has a problem Log Out Viewable from all of the screens allows users to log out of their accounts xii User Manual Sun Cobalt RaQ XTR server appliance Icons used on the UI and in the manual Table 1 Icons used in the user interface Ce Ce New Software Software Update Viewable to the Sun Cobalt RaQ XTR server appliance Administrator from all of the screens turns red when new or updated software is available Uninstall Software In the Installed Software List under BlueLinQ gt Installed Software A green icon indicates that a the software package can be uninstalled a gray icon indicates that the software package cannot be uninstalled User Manual Sun Cobalt RaQ XTR serv
318. virtual site per IP address The UI does not allow you to enable anonymous FTP on a second name based virtual site that shares the same IP address 72 User Manual Sun Cobalt RaQ XTR server appliance SSL settings To change the FTP settings for your virtual site 1 Select Site Management gt Site Settings gt FTP The FTP Settings table appears 2 Enter the settings you want You can specify the number of megabytes MB of incoming files to accept and the number of simultaneous users 3 Click Save Changes To download files by anonymous FTP log on to the virtual site with the user name guest or anonymous you do not need to enter a password When you log on with one of these user names you enter the directory home sites lt sitename gt ftp The Site Administrator can post files here for downloading through FTP client software or a Web browser Site Administrators can access the anonymous FTP directory as ftp during an FTP session To upload files you must use FTP client software for example Fetch and access the directory home sites lt sitename gt ftp incoming Once you have uploaded a file you as a guest cannot see it or access it on the FTP site All registered site users with telnet shell privileges can access the file but only the Site Administrator can access the file through FTP The size limit specified for FTP uploads is the total amount of space allocated on the hard disk drive for FTP u
319. ware package listed in the table click the green magnifying glass icon The Install Software table appears see Figure 83 In addition to the information listed in Step 1 the following information is also provided for the software package e the copyright information e a longer description of the software e the URL location e the size of the software package in MB e whether the software package is uninstallable e alist of software packages that must be installed on the system before this new package can be safely installed User Manual Sun Cobalt RaQ XTR server appliance 169 Chapter 5 Server Management Figure 83 Install Software table Marne BuldMeister version 1 0 Yerndor PRaltz Enterprises Copyright fc 2000 PBaltz Enterprises Tied Overworked Let the BuldMeister handle your work for you With the BuildMeister you no longer need to worry about Description administering your Qube 3 With its ProActive Assist it solves your administrative problems before you even realize that they re there Location http vpbaltz cobalt comqube3 bulld pke dize ME 74 778 Uninstallable Tes Dependent Packages Nore sta Click Install If a License Agreement has been included in the software package a License screen appears You can either accept or decline the license If you click Decline you return to the Available New Software List table If you click Accept a status table appears The first field indicates
320. ws you to check for new or updated software packages and to install them if any are found The icon changes color when new or updated software packages are available The Software Notification icon in the top right corner of the Server If you click this icon the Available New Software List table under the BlueLinQ tab appears 168 User Manual Sun Cobalt RaQ XTR server appliance BlueLinQ New Software To install new software through BlueLinQ L Select BlueLinQ gt New Software The Available New Software List table appears see Figure 82 The table displays the name of the software the version number the vendor a short description of the software and green magnifying glass icon to view the installation details The first column displays either a solid or hollow blue circle e A solid blue circle indicates that you have not seen this new software package before e A hollow blue circle indicates that you have already seen this software package Figure 82 Available New Software List table fs Check AvailabilityNow Es Install Manually AvVallable New Software Ls Y 3 Enties Names Versionsy Vendors Description Install Details magineApp 27 0 SupremeWeb Inc Thelmaginespp enhances your web experience q Metwok Spider 1 0 Fictitious MWetworks The Network Spider brings web traffic to you Q Buildkdeister 1 0 PBaltz Enterprises The BuildMeistermakes everthing happen q To install a soft
321. ystem The new system should allow local administration of data and also make that data globally available In 1984 the architecture of a new system called Domain Name System DNS was designed and is the basis of the DNS service used today on the Internet User Manual Sun Cobalt RaQ XTR server appliance 251 Appendix E Domain Name System DNS is a distributed database that allows local administration of the segments on the overall database Data in each segment of the database are available across the entire network through a client server scheme consisting of name servers and resolvers What is a DNS record People are much more comfortable dealing with names rather than strings of numbers A domain name such as cobalt com is much easier to remember than the IP address which consists of four octets of numbers such as 207 91 131 30 Domain names must be registered with Root Domain Registration Service visit the Internet Corporation for Assigned Names and Numbers ICANN at http www icann org for a list accredited domain name registrars Computers on the other hand prefer numbers to names Since computers have the final say when a user is looking for a company Web site a mechanism is needed to convert the human friendly domain name to the computer friendly IP address DNS records on a DNS server perform this function The records translate a domain name to an IP address a record equates a domain name such as cobalt

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