14-280193 6220-TSG-DD User Guide B
Contents
1. page 27 ALL All Keys use the same Ringing Tone OFFHK Off Hook Ringing ceee page 28 NORMAL SINGLE Single Burst CONTROL Ringing Control oseese page 29 ALWAYS Ring Immediately NEVER Never Ring WAIT2 Wait 2 Ring Cycles 12 seconds WAIT3 Wait 3 Ring Cycles 18 seconds WAIT4 Wait 4 Ring Cycles 24 seconds WAIT5 Wait 5 Ring Cycles 30 seconds WAIT6 Wait 6 Ring Cycles 36 seconds WAIT7 Wait 7 Ring Cycles 42 seconds Tone Commander 6220 TSG DD User Guide 35 36 PREF Off hook Call Preference National ISDN only page 30 RING Answer Ringing Call IDLE Select Idle Call Appearance NONE Manual Call Appearance Selection VOICE Voice Mode 5 isnassnenineeernneeunene page 31 VOLUME RCV Receive Volume Up Down DISPLY Display Contrast mms page 32 Increase Contrast Decrease Contrast PASSWD Call Log Password page 33 SET CLEAR Tone Commander 6220 TSG DD User Guide Appendix B Warranty and Service Tone Commander Product Warranty For a period of one year from date of dealer purchase but not to exceed 16 months from date of manufacture Tone Commander Systems Inc Tone Commander warrants its products to be free from defects in material and workmanship under conditions of normal use and service Tone Commander shall at its option repair or replace any defective product which in its opinion has not been mis2. Place your most frequently dialed numbers on Speed Dial keys if available and put other numbers in the directory Directory entries are displayed on nine screen pages with four entries per page The current directory page number 1 9 will be shown at the upper right corner of the display d S x r More PIE JKL 5 From the User Options menu select DIR Setup gt USER gt DIR Select a directory page by pressing a dial pad key 1 9 or press the More key to cycle through the nine pages until the desired page is displayed Select a directory entry by pressing the softkey below the name display You can edit an existing entry or add a new one by pressing a softkey below a blank entry SELECT A SUPIKEY FRYST Jim amp Home La Using the dial pad enter a name 5 characters max to identify the directory entry Press the dial pad key repeatedly until the desired upper case letter lower case letter or number appears in the display For example to enter the letter L press the 5 key 3 times Spaces and punctuation can be entered with the and keys After a short delay the flashing cursor will advance to the next character Press the More gt key if you want to manually move to the next character If you need to make corrections while entering the name select lt BKSP backspace to delete the current character and move back to the previous one DIRECTORY NAME Steve BKSP C
3. Feature activator codes are assigned by your network service provider Consult with your network service provider for the required codes La Feature Activator FA numbers are entered with the FA softkey and are shown in the display as an F character F must be the first character in the dialing string the two numeric digits immediately following the F indicate the network feature activator code The FA softkey is only available when no digits have been entered SENSE FA PAUSE After entering F the FA softkey will be replaced by CLEAR In the example below the Speed Dial key sends feature code 57 Call Forward followed by the directory number 987 1234 1 98 1293 RSP CLEAR PAUSE When all digits have been entered press the Done key to return to the key selection menu Tone Commander 6220 TSG DD User Guide 23 Unused Keys Any Speed Dial key can be changed to an Unused key by clearing the dialing string Any Unused key can be changed to a Speed Dial key by adding a dialing string see page 22 S099491000 A Select CLEAR to remove the dialing string The key is converted to an Unused key SENSE FA PAUSE Done Press the Done key to return to the key selection menu 24 Tone Commander 6220 TSG DD User Guide Setting Up the Call Directory Up to 36 numbers can be stored in the Call Directory Directory entries are similar to Speed Dial keys but are accessed from a display menu
4. Setting a Call Log Password 33 Tone Commander 6220 TSG DD User Guide Appendix A User Options Menu Tree ss Appendix B Warranty and Service issus Appendix UL FCC Statements ss ii Tone Commander 6220 TSG DD User Guide Introduction General Features Tone Commander 6220 TSG DD ISDN Telephones are easy to use multiline terminals with advanced automatic setup capabilities These models have been TSG 6 certified by the National Telecommunications Security Working Group NTSWG to ensure on hook security measures In addition the speakerphone circuitry has been removed and all automatic call origination and answering functions have been disabled The phones do not provide voice encryption on an active call S T and U interface models are available with 20 call appearances An external NT1 Network Termination such as Tone Commander s NT1B 300TC is required for S T models The phones support Lucent 5ESS Custom ISDN and National ISDN on a variety of network platforms Features of the 6220T TSG DD include e TSG 6 Certified for use in e Call Directory SCIF areas e AutoSPID and e Automatic Switch Type Parameter Download Detection e Call Log e Message Waiting Indication e Call Timer e Flexible Ringing Options e Last Number Redial e Ringing Control for Shared Lines e Speed Dial e Desktop or Wall Mounting e Direct Station Select e Tilt Display Models Options Two 6220 TSG DD ISDN telephone models are available they diff
5. the call appearance that was used for the logged call To view a previous older call in the log select lt BACK To return to the last displayed newer call in the log press the More key To delete a call from the log select DELETE J dZa 4 15 425 349 1234 DELETE DIAL TIME BACK Note DIAL is displayed only when off hook a To view the elapsed call time for answered calls select TIME OO 25 12 425 349 1234 DELETE DIAL DATE BACK a To return to the time and date display select DATE Shortcut to the Unanswered Call Log A If any calls ringing at your telephone were unanswered UNANS will appear in the display You can select UNANS to enter directly into the Unanswered call log After you have viewed the unanswered call log the UNANS display indication will clear until new calls are received Tone Commander 6220 TSG DD User Guide 13 Dialing a Call Log Entry Does not work when on hook Lift the handset to go off hook 4 With the call you want to dial showing in the call log display select DIAL The directory number from the log will be shown in the second line of the display For outgoing calls all digits that were dialed to complete the original call are shown 53491234 A 17822 Add any required prefixes then press the softkey under the directory number to dial the digits displayed 14 Tone Commander 6220 TSG DD User Guide Using the Call Directory What
6. a dial string will delay dialing until the call is answered additional pauses delay dialing for one second Enter multiple pauses to increase the delay time Done Press the Done key twice to return to the key selection menu or press the Setup key to exit Setup Mode Feature Activator Keys Feature Activator keys must be assigned by your telephone installer You can change the call origination feature from the User Options menu The CALL feature is not used with Lucent 5ESS Custom ISDN and Avaya Definity Custom ISDN LO NETWORK FASS CALL CALL A Select CALL if a call needs to be originated when the feature is activated When enabled CALL will appear in the top line of the display as shown above With CALL enabled the feature is always activated within the context of a call Features that need to originate a call include Call Forward on Siemens EWSD ICM intercom on Nortel DMS 100 and Call Pickup If the phone is on hook when a Feature Activator key with CALL enabled is pressed a new call will be originated If the phone is already off hook when the feature key is pressed the feature will be activated within the context of the current call Press the Done key twice to return to the key selection menu Tone Commander 6220 TSG DD User Guide 21 Speed Dial Keys Speed Dial keys facilitate dialing for voice mail auto attendant and similar applications Pressing a Speed Dial key while on an idle line will d
7. answer Message Waiting Lights the Message Waiting Indicator on your telephone when you have a voice mail message Voice mail services are provided by your telephone company consult your service provider for the access number and operation instructions Tone Commander 6220 TSG DD User Guide 11 Using the Call Log What does the Call Log Do The call log maintains a running list of the last 100 incoming or outgoing calls from your telephone You can view the caller ID number if available the date and time of the call and elapsed time for connected calls Types of Calls in the Call Log Unanswered Incoming Calls calls that rang at your telephone and were not answered Forwarded calls are not logged Answered Incoming Calls calls that were answered at your telephone Outgoing Calls calls originating from your telephone Viewing the Call Log Press the Call key CALL MENU DIR LOG ID a Select LOG A password may be set to prevent unauthorized entry into your call log When prompted for a password enter your password with the dial pad Press the Done key after entering the password To change or remove the password please refer to page 33 SELELT CALL EGG TYPE UNANS ANSHWD OUT A Select the type of call you want to view UNANS unanswered ANSWD answered or OUT outgoing 12 Tone Commander 6220 TSG DD User Guide A key indicator will alternately flash red and green to identify
8. is the Call Directory The Call Directory is a softkey based speed dialing system that can store up to 36 entries name display identifies each entry Use the directory to store frequently dialed numbers when additional Speed Dial keys are not available Directory entries are displayed on nine screen pages with four entries per page The current directory page number 1 9 will be shown at the upper right of the display Dialing from the Call Directory Does not work when on hook Lift the handset to go off hook Call Press the Call key CALL MENU DIR LOG ID d Select DIR Shortcut you can skip this step and press a dial pad key to select a directory page DIRECTORY PAGEL Jim amp Home La JKL To see a different directory page select a page by pressing a 5 dial pad key 1 9 or press the More key to cycle through More the nine pages until the desired page is displayed A Press the softkey that is under the number you want to dial Call To exit the Call Directory press the Call key again To add or change directory entries see page 25 Tone Commander 6220 TSG DD User Guide 15 Muting the Microphone You can mute the handset microphone for privacy The other party will not be able to hear you but you can still hear the other party I mute Press the Mute key to disable or enable the microphone The indicator light on the Mute key will be on when the microph
9. that are programmed with speed dial numbers to provide Direct Station Selection When the call appearance is idle or busy DSS keys act like Speed Dial keys to call a station When ringing DSS keys act like CA DN keys to answer a call The LED indicator on the key shows the status of the station s call appearance idle ringing hold busy Shared call appearances for stations you wish to monitor must be configured on your ISDN line You must program the DSS number to dial the monitored station on your phone even if Parameter Download is provided The Call Appearance number key mode CA or DSS and Directory Number will be shown in the top line of the display If the key is not currently set up as a DSS key the DSS softkey option will appear GS CA DN 3491001 DSS A Select DSS to enable the DSS option on this CA DN key You can change the key back to standard CA DN operation no DSS by selecting CA DN O8 DSS DN 3491001 CA DN DSS A Select DSS 100 RSP CLEAR PAUSE Using the dial pad enter the number you would dial to call the 5 monitored station If you need to make corrections while entering numbers select lt BKSP backspace to delete the previous digit CLEAR removes all digits allowing you to start over 20 Tone Commander 6220 TSG DD User Guide Smart Pauses a Pauses are entered with the PAUSE softkey and are shown in the display as a P character The first pause in
10. COMMANDER TONE DD ISDN Telephone 6220 TSG User Guide Contents Caligo Ee ie y PA E E 1 GeneralFe t res u 2 n re ana 1 Models Options a na Rinne 1 Controls and Indicators nn 3 OPO NAT OM PE DE nes 5 Placingia Callian ni a as 5 Answering a Call sis test vass kk er tend int 7 Bridging a Shared Call Appearance ussssnneeesssnnnnennsnnnnnnn nn 7 Displaying Call Appearance Information 8 Holding Calls ae aan 8 Transfeiming Calls 02 een 9 Conterencing Call Socar sr 9 Using Network Features sunsmsssssssseerersrrsenseesnnrerrrensnnrer ense ers nn rrr rr rn rn nan 11 Using the Call Log anada en anna 12 Using the Call Directory 15 Muting the Microphone 24 54 0 ssssssskis sissi d r skaka 16 Adjusting the Receive Volume 16 Adjusting the Ringer Volume eceecceceeeeeeeeeeeeeeeeeeeeeeeeteeaees 16 User Options JPPRESPEPPPRERUEEREEREE LEE FE BERNEEEEEENEEEPEEREESEREEEEEPEREREEEEEEE PELREREREERESE 17 Labeling Keys nn 17 User Options Menu 17 Setting the Time and Date 18 Setting Up Multifunction Keys 19 Setting Up the Call Directory 2 0 ec eeeeee entree eeetteeeeeenneeeeeeaas 25 Personal Ringing Options scssi sssidsssnssssssseessssnsesnssddessdnnssnssndndr desans 27 Call Preference Options 0 eecccecccceeeeeeeeeeeneceeeeeeeeseseeaeeeeeeeeess 30 Handset Configuration su eek 31 Adjusting the Display Contrast 32
11. Keys Speed Dial keys automatically dial a series of up to 24 digits when pressed if you are off hook on an idle line If you are already on a call the digits will be dialed using DTMF tones on that call Use Speed Dial keys to dial frequently called numbers to activate network features that include a directory number and to speed up dialing of access numbers for voice mail auto attendant and similar systems Any unused multifunction key can be programmed as a Speed Dial key see page 22 EM Press a Speed Dial key to dial a number The dialed digits will be shown in the display Using DSS Keys DSS keys are a special type of Call Appearance Directory Number keys that are programmed with speed dial numbers to provide Direct Station Selection When the call appearance is idle or busy DSS keys act like Speed Dial keys to call a station When ringing DSS keys act like CA DN keys to answer a call H Press an idle DSS key to dial the selected station number If the station associated with the DSS key is ringing the call appearance will be answered 6 Tone Commander 6220 TSG DD User Guide Answering a Call When a call is ringing the display will show the calling number if available and the called number Lift the handset to answer the ringing call shown in the display Call Preference If the Call Preference option page 30 is set to Ringing your telephone will automatically answer the ringing call shown in th
12. LEAR MOVE NUMBER Tone Commander 6220 TSG DD User Guide 25 4 Select NUMBER JKL Enter the number to dial with the dial pad Dialing pauses are entered with the PAUSE softkey see page 22 If you need to make corrections while entering numbers select lt BKSP backspace to delete the previous digit CLEAR removes all digits allowing you to start over 3491212 BRSP CLEAR PAUSE NAME Done When all digits have been entered press the Done key to return to the Select A Softkey menu or press the Setup key to exit Setup Mode SELECT A SOFTKEY PAGEI Jim G Home Steve Moving a Directory Entry 4 Select MOVE from the Name screen if you want to move a directory entry to a new location PICK NEW SOFTKEY PAGEI Jim amp Home Steve ES a Press the softkey for the new location select a new page first with the dial pad or the More key if moving to a different directory page Deleting a Directory Entry A Select CLEAR from the Name screen to delete a directory entry The entry s name and number will be deleted immediately 26 Tone Commander 6220 TSG DD User Guide Personal Ringing Options Ringing Tone Your telephone has eight distinct ringing tones available A single unique ringing tone can be assigned to each terminal or individual unique ringing tones can be assigned to each call appearance In office environments with multiple terminals unique ringing tones for each ter
13. R gt RING DR Select CONTROL All multifunction keys that are programmed for call appearances or DSS will have a steady green indication Press a lit key to view its current ring control setting KEYOLSALWAYS RING ALWAYS NEVER HAITZ WAITS KEYOLSALWAYS RING HAITA WAITS WAITG WAIT A If you want to change the setting for the selected key select ALWAYS NEVER or WAIT2 WAIT7 Done Press the Done key to return to the Personal Ringing menu or press the Setup key to exit Setup Mode Tone Commander 6220 TSG DD User Guide 29 Call Preference Options National ISDN only Call Preference determines what happens when you lift the handset For Lucent 5ESS Custom ISDN service Call Preference is controlled by the network RING preference will automatically select the oldest audibly ringing call appearance if there is no ringing call appearance an idle one is automatically selected Call appearances that are in an alerting state but are not audibly ringing refer to the Ringing Control setting above are not selected IDLE preference always automatically selects an idle call appearance even if another one is ringing NONE disables automatic call appearance selection you must manually press a Call Appearance key to originate a call Idle call appearances are always automatically selected for transfer and conference operations Call Preference must be programmed at the terminal it is not set by a Par
14. alls Use this feature to transfer an active call to another party JKL 5 Tran Press the Tran key while in an active call The current call is placed on hold and an idle call appearance is automatically selected The Tran indicator flashes on some network switch types the Confindicator may light instead of the Tran indicator Dial the party you want to transfer the call to with the dial pad or a Speed Dial key Wait until the called party answers to announce the call or transfer it immediately before the called party answers Press the Tran key again to complete the transfer DSS Transfer While on an active call press the Tran key Press the DSS key for the destination party Press the Tran key to complete the transfer Conferencing Calls You can initiate multi party conference calls Conferences are limited to 3 or 6 parties depending on your network configuration Conferencing a New Call I Conf JKL 5 Press the Conf key while on an active call The current call is placed on hold and an idle call appearance is automatically selected The Conf indicator lights Dial the party you wish to add to the conference After the added party answers press the Conf key to conference all parties together Repeat the above steps to add another party Tone Commander 6220 TSG DD User Guide 9 Conferencing a Held Call Un I Conf Press the Conf key while you are on an active cal
15. ameter Download 4 From the User Options menu select PREF Setup gt USER gt More PREF CALL PREFERENCE RINGING RING IDLE NONE A Select RING IDLE or NONE Done Press the Done key to return to the User Options menu or press the Setup key to exit Setup Mode 30 Tone Commander 6220 TSG DD User Guide Handset Configuration Preset Volume Levels The preset handset receive volume level may be set to provide higher preset levels for hearing impaired users The telephone is reset to preset volume levels whenever a call is originated or answered Receiver volume levels set with the Vol keys are used only for the duration of a call A From the User Options menu select VOICE Setup gt USER gt More VOICE VOICE MODE HANDSET VOLUME a Select VOLUME The display will show the current preset volume settings VOLUME RCU G4 RCU RCY A Select RCV or RCV to adjust the receiver volume level The new setting will be shown in the display Tone Commander 6220 TSG DD User Guide 31 Adjusting the Display Contrast This setting adjusts the contrast of the display to compensate for viewing position and lighting conditions You can also tilt the display for best visibility A From the User Options menu select DISPLY Setup gt USER gt More DISPLY A Select to lighten the display less contrast or to 32 darken the display more c
16. ation Display Call Log and Call Directory modes pages 8 12 and 15 Setup Key enters Setup Mode page 17 Done Key exits the current menu saves any changes made and returns to the previous menu options More Key cycles through the menu option groups in Setup Mode Tone Commander 6220 TSG DD User Guide 3 7 Message Waiting Indicator a bright red indicator is lit when messages are waiting controlled by the network page 11 8 Multifunction Keys select call appearances activate network features or dial personal speed dial numbers Red and green indicators on the keys show call appearance and feature status The optional 6030X Button Expansion Module provides 30 additional multifunction keys Cal Appsarancs site Indisation COo me O In Use at Another Terminal Red onstead or an Activated Feature y On Hold at Another Terminal Red winking 9 Vol Volume Keys adjust the receiver volume when on a call adjust the ringer volume when on hook page 16 10 Mute Key mutes the handset microphone A red indicator on the key is lit when mute is active 11 Spkr Speaker Key disabled 12 Dial Pad dials telephone numbers and sends DTMF tones to external equipment such as voice mail systems The dial pad is also used for number entry during setup 13 Tran Transfer Key places the current call on hold and selects an idle call appearance for transferring the call A second press comp
17. e display when you lift the handset Ringing Control The Ringing Control option page 29 determines how calls ring at your telephone Individual call appearances can be set to always ring never ring or ring after a delay Bridging a Shared Call Appearance You can bridge connect to an active call on a call appearance that is shared with other terminals unless call privacy is enabled at the network Lift the handset E HH Press the busy red Call Appearance key for the call you want to bridge The call duration timer begins when you are connected to the call To disconnect from the call replace the handset The other parties will remain connected Tone Commander 6220 TSG DD User Guide 7 Displaying Call Appearance Information Call A Press the Call key Select ID Shortcut you can skip this step and immediately press Call Appearance keys Press Call Appearance keys Network call information will be displayed for currently active keys NO CALL INFORMATION and the assigned directory number if available will be displayed for idle keys Press the Callor Done key when finished Holding Calls Hold CS Press the Hold key or another Call Appearance key to place the currently connected call on hold The held call appearance indicator will wink with a green light Press the held Call Appearance key to return to the call Tone Commander 6220 TSG DD User Guide Transferring C
18. e in the grooves beneath the keys Insert the label strips in the grooves then replace the overlay User Options Menu The following personal preference options can be changed from the User Options menu e Time and Date e Call Preference e DSS and Speed Dial Keys e Preset Volume Level e Call Directory e Display Contrast e Personal Ringing e Call Log Password You can enter the User Options menu when the phone is idle or during an active call Press the Setup key ate Tone Commander 6220 TSG DD User Guide 17 a Select USER USER OPTIONS gt BLOCK KEiS DIR RING more When gt appears in the top line of the display you can press the More key to see additional menu selections USER OPTIONS PREF VOICE DISPLY PASSHD Note The PREF option is only available with National ISDN For a list of all selections available from the User Options menu see the User Options Menu Tree page 35 Setting the Time and Date a From the User Options menu select CLOCK Setup gt USER CLOCK The current time and date will be displayed with the cursor flashing on the first digit 08 27 06 11 16AM BKSP AM PM Enter new digits for the date and time with the dial pad The 5 cursor will advance automatically as each digit is entered Time must be entered in 12 hour format AM PM is changed with a softkey If you need to make corrections select lt BKSP backspace to move the cursor to t
19. er in the type of ISDN connection Models are identified on the bar code serial number label on the bottom of the phone The 6220T TSG DD model requires an external NT1 Network Termination such as Tone Commander s NT1B 300TC Two S T telephones can share a single ISDN line in a multi point arrangement The 6220U TSG DD model includes a built in NT1 allowing direct connection to the ISDN line without an external NT1 Tone Commander 6220 TSG DD User Guide 1 Options include the 6030X Button Expansion Module which adds 30 multifunction keys and the 6002TA Analog Port Terminal Adapter for interfacing with an analog telephone device such as an STU III telephone Both models are supplied with the TSG DD1 Disconnect Device which completely disconnects the ISDN line from the phone when power is not applied TSG 6 Certification Numbers 6220T TSG DD TSG 5S0605 2TC 6220U TSG DD TSG 5S0605 1TC 2 Tone Commander 6220 TSG DD User Guide Controls and Indicators TONE Display shows the call state caller ID dialed digits network call control messages and elapsed time during calls When not on a call the date time of day and softkey options are displayed The viewing angle can be adjusted by tilting the display then changing the contrast page 32 Softkeys select the function displayed above the key on the second line of the display Call Key selects the Call Identific
20. ever push objects of any kind into this product through any openings as they may touch dangerous voltage points or short out parts that could result in a risk of fire or electric shock Never spill liquid of any kind on this product Tone Commander 6220 TSG DD User Guide 39 14 To reduce the risk of electric shock do not disassemble this product but take it to a qualified serviceman when some service or repair work is required Opening or removing covers may expose you to dangerous voltages or other risks Incorrect reassembly can cause electric shock when the appliance is subsequently used 15 16 Unplug this product from the wall outlet and refer servicing to qualified service personnel under the following conditions A E F When the power supply cord or plug is damaged or frayed B If liquid has been spilled into the product C D If the product has been exposed to rain or water If the product does not operate normally by following the operating instructions Adjust only those controls that are covered by the operating instructions because improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal operation If the product has been dropped or the case has been damaged If the product exhibits a distinct change in performance Avoid using a telephone other than a cordless type during an electrical storm The
21. ey to return to the Personal Ringing menu or press the Setup key to exit Setup Mode Off Hook Ringing Options Incoming calls ring at a muted volume level when you are off hook on another call You can select normal ringing or a single burst of the ringing b 28 pattern From the User Options menu select RING Setup USER gt RING Select the OFFHK option The current off hook ringing setting will be displayed OFFHOOK RING SINGLE NORMAL SINGLE Select NORMAL or SINGLE to change the setting Press the Done key to return to the Personal Ringing menu or press the Setup key to exit Setup Mode Tone Commander 6220 TSG DD User Guide Ringing Control for Individual Call Appearances You can control the audible ringing at your telephone for each call appearance Call appearances set to ALWAYS will ring immediately Use this setting for your primary call appearances NEVER completely disables ringing on the call appearance Use this selection for monitored call appearances that are normally answered elsewhere WAIT delays ringing at your telephone for 2 to 7 ringing cycles 6 seconds per cycle Use this option for backup answering on call appearances that are primarily answered on other terminals Calls that do not ring due to the ringing control selection do not display call information and are not recorded in the call log From the User Options menu select RING Setup gt USE
22. he left The More key moves the cursor to the right Done When all changes have been made press the Done key to return to the User Options menu or press the Setup key to exit Setup Mode 18 Tone Commander 6220 TSG DD User Guide Setting Up Multifunction Keys From the User Options menu you can set up Speed Dial and DSS keys and enable call origination for Feature Activator keys Call Appearance and Feature Activator keys must be assigned by a parameter download or from the Installation Options menu La From the User Options menu select KEYS Setup USER gt KEYS The status indicator for each key will indicate the current setting Green Call Appearance or DSS Red Feature Activator Off Unused or Speed Dial On the phone or Button Expansion Module press the multifunction key to be programmed The selected key s indicator will alternately flash red and green The following key settings can be changed from the User Options menu Call Appearance DSS select CA DN or Direct Station Selection mode enter a dialing string for DSS Feature Activator add a CALL option to originate a call when sending the Feature Activator code Speed Dial enter a dialing string for one button speed dialing Programming procedures for each key type are described below Tone Commander 6220 TSG DD User Guide 19 DSS Keys DSS keys are a special type of Call Appearance Directory Number keys
23. htning storm 2 Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations 3 Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface 4 Use caution when installing or modifying telephone lines When using your telephone equipment basic safety precautions should always be followed to reduce the risk of fire electric shock and injury to persons including the following 5 Read and understand all instructions 6 Follow all warnings and instructions marked on the product 7 Unplug the line cord before cleaning Do not use liquid or aerosol cleaners Use a damp cloth for cleaning 8 Do not use this product near water for example near a bathtub wash bowl kitchen sink or laundry tub in a wet basement or near a swimming pool 9 Do not place this product on an unstable cart stand or table The product may fall causing serious damage to the product 10 This product should be operated only from the type of power source indicated on the marking label If you are not sure of the type of power supply to your home consult your dealer or local power company 11 Do not allow anything to rest on the power cord Do not locate this product where the cord will be abused by persons walking on it 12 Do not overload wall outlets and extension cords as this can result in the risk of fire or electric shock 13 N
24. ial the selected number If a Speed Dial key is pressed while connected on an active call the speed dial number is dialed on that call Speed dialing can be used in conjunction with manual dialing Any unused multifunction key can be designated as a Speed Dial key Speed Dial keys can also include network feature activator codes Speed Dial keys can be programmed with up to 24 digits including 0 9 and Pause The keys must be programmed at the terminal they are not set by a Parameter Download Dialing strings can include network feature activator codes to simplify the use of features such as Directed Call Pickup and Call Forwarding BASP FA PAUSE Enter digits 24 maximum with the dial pad After entering the first digit pause or feature activator the FA softkey will be replaced by CLEAR Saale BASF CLEAR PAUSE If you need to make corrections while entering numbers select lt BKSP backspace to delete the previous digit CLEAR removes all digits allowing you to start over A Speed Dial key will revert to Unused if saved with a cleared dial string Smart Pauses A Pauses are entered with the PAUSE softkey and are shown in the display as a P character The first pause in a dial string will delay dialing until the call is answered additional pauses delay dialing for one second Enter multiple pauses to increase the delay time 22 Tone Commander 6220 TSG DD User Guide Feature Activator Codes
25. l with another call on hold The current call is placed on hold and an idle call appearance is automatically selected The Conf indicator lights Press the Call Appearance key for the held call you wish to add to the conference Press the Conf key to conference all parties together Repeat the above steps to add another party Dropping the Last Party Drop Press the Drop key to remove the last party added to a conference Terminating a Conference 10 Replace the handset to terminate a conference removing yourself and all other parties Depending on your network configuration other parties in the conference may remain connected or be disconnected Tone Commander 6220 TSG DD User Guide Using Network Features Feature Activator keys access features provided by the telephone network A feature is active when the key s red indicator is on Some commonly available features are listed below Consult your service provider for more information Call Forwarding Forwards ringing calls to another number When the Call Forward key indicator is lit incoming calls will be forwarded Privacy Prevents other users from bridging on your active call Group Call Pickup Answers a call ringing at another telephone in your workgroup Directed Call Pickup Answers a call ringing at a specified telephone Automatic Callback Recall Calls you when a dialed busy station becomes idle then redials the station when you
26. letes a transfer page 9 14 Conf Conference Key adds other parties to a conference call page 9 15 Drop Key removes the last party added to a conference call or disconnects you from a call and returns new dial tone when not in conference mode page 10 16 Hold Key places a call on hold page 8 17 Handset Jack a jack on the side of the telephone connects to the handset 4 Tone Commander 6220 TSG DD User Guide Operation Placing a Call Selecting a Call Appearance If the Call Preference option page 30 is set to dle or Ringing your telephone will automatically select an idle call appearance when you go off hook if the phone is not ringing Automatic Call Appearance Selection Lift the handset to select an idle call appearance Manual Call Appearance Selection EMMA Press an idle unlit call appearance key Dialing Dial the number with the dial pad 3 The dialed number will be displayed briefly then the network will confirm the dialed digits in the display The call duration timer begins when you are connected Last Number Redial The Redial feature dials the last number that was dialed with the dial pad or a Speed Dial key Digits dialed after a call is connected are not saved A Select REDIAL to redial the last number Tone Commander 6220 TSG DD User Guide 5 Dialing from the Call Log refer to page 12 Dialing from the Call Directory refer to page 15 Using Speed Dial
27. minal can help identify ringing stations Individual unique ringing tones for each call appearance are useful for vision impaired users or for users that handle call answering for multiple clients A A JKL 5 From the User Options menu select RING Setup USER gt RING Select the TONE option All multifunction keys that are programmed for call appearances or DSS will have a steady green indication ALL KEYS will be shown in the top line of the display if all keys are currently set to use the same ringing tone RINGING TONE 3 ALL KEYS KEYPAD 1 8 OR LINE KEY If individual call appearances are using unique ringing tones the setting for the first call appearance key will be shown in the top line and the call appearance key s indicator will alternately flash red and green RINGING TONE 3 RETOS KEYPAD 1 8 OR ALL To use the same ringing tone for all call appearance keys select ALL if shown in the display then press a dial pad key 1 8 to select a ringing tone and hear a sample of the tone RINGING TONE 6 ALL KEYS KEYPAD 1 8 OR LINE KEY Tone Commander 6220 TSG DD User Guide 27 JKL Done To use individual ringing tones press a lit call appearance key then press a dial pad key 1 8 to select a ringing tone for the call appearance and hear a sample of the tone Repeat for other call appearance keys RINGING TONE 4 KEYOS KEYPAD 1 8 OR ALL When finished press the Done k
28. one is muted Adjusting the Receive Volume The Vol and Vol keys adjust the receive volume level for the handset while you are on a call The telephone stores preset volume settings for the handset Volume settings return to the programmed preset levels after a call is completed See page 31 to change the preset values Adjusting the Ringer Volume The Vola and Vol keys adjust the ringer volume while you are not on a call The telephone will ring once with the new ringer volume setting and the new setting will be shown briefly in the display When the volume is at the lowest setting the phone will display RINGER OFF instead of the date and time when idle Press the Vola key while you are not on a call to enable the ringer RINGER OFF VOL ON REDIAL 16 Tone Commander 6220 TSG DD User Guide User Options Labeling Keys Label the multifunction keys with the telephone number feature name speed dial party name or other appropriate designation A perforated label sheet is provided with the telephone The ISDN Telephone Setup Wizard for Windows can be downloaded from www tonecommander com This program prints key labels and service ordering forms A Microsoft Word template for key labels only is also available Label text is on 1 centers with 0 9 text space for each key To install the labels remove the plastic overlay surrounding the multifunction keys Peel off the protective strips from the adhesiv
29. ontrast The display contrast will change and a bar graph will show the new contrast setting CONTRAST HERRE cr Press the Done key to return to the User Options menu or press the Setup key to exit Setup Mode Tone Commander 6220 TSG DD User Guide Setting a Call Log Password You can set a password to prohibit unauthorized entry into your Call Log A From the User Options menu select PASSWD Setup USER More PASSWD If a password is currently set the display will prompt you to enter your password prior to making changes CALL LOG PASSWORD SET CLEAR Creating Changing Your Password A JKL 5 Done JKL 5 Select SET NEW PASSWORD BK SP Enter a new 4 to 11 digit password with the dial pad If you need to make corrections select lt BKSP backspace to delete the previous digit Press the Done key ENTER AGAIN BK SP Repeat the password when prompted to verify the new entry Tone Commander 6220 TSG DD User Guide 33 Press the Done key PASSWORD SET will be displayed to confirm the new password PASSWORD SET Record your password for future reference Done Press the Done key to return to the User Options menu or press the Setup key to exit Setup Mode Removing the Password A Select CLEAR PASSWORD CLEARED will be displayed to confirm that the password has been removed PASSWORD CLEARED Done Pre
30. re may be a remote risk of electric shock from lightning 17 Do not use the telephone to report a gas leak in the vicinity of the leak 40 SAVE THESE INSTRUCTIONS Tone Commander 6220 TSG DD User Guide FCC Requirements The Tone Commander Models 6220T TSG DD and 6220U TSG DD comply with Part 68 of the FCC Rules The label affixed to this equipment contains among other information the FCC Registration for this equipment You must upon request provide this information to your telephone company The following jacks must be ordered from the telephone company in order to interconnect this product with the public communication network RJ49C If your 6220T TSG DD or 6220U TSG DD causes harm to the telephone network the Telephone Company may discontinue your service temporarily if possible they will notify you in advance But if advance notice is not practical you will be notified as soon as possible You will be informed of your right to file a complaint with the FCC Your telephone company may make changes in its facilities equipment operations or procedures that could affect the proper functioning of your equipment Ifthey do you will be notified in advance to give you an opportunity to maintain uninterrupted telephone service The 6220T TSG DD and 6220U TSG DD are hearing aid compatible HAC per Section 68 316 FCC Rules and Regulations If you have trouble with the 6220T TSG DD or 6220U TSG DD please refer to the Trouble
31. shooting section in this manual or contact us at the address listed on the back of this manual for information on obtaining service or repairs The telephone company may ask that you disconnect the telephone from the network until the problem has been corrected or until you are sure that the equipment is not malfunctioning NOTE This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Tone Commander 6220 TSG DD User Guide 41 42 Tone Commander 6220 TSG DD User Guide TONE COMMANDER 14 280193 Rev B 2009 11609 49th Place West Mukilteo WA 98275 4255 800 524 0024 425 349 1000 Fax 425 349 1010 www tonecommander com
32. ss the Done key to return to User Options menu or press the Setup key to exit Setup Mode What to do if you lose your password Contact your system administrator or call Tone Commander technical support at 800 524 0024 in the event you misplace your password You will need to report the serial number of your telephone to receive a new password Your telephone installer or system administrator can use the RESET option in the Installation Options menu to remove all passwords The Installation Options menu may be password protected This option will clear all programmed numbers and settings in your phone 34 Tone Commander 6220 TSG DD User Guide Appendix A User Options Menu Tree USER User Options CLOCK Set Time and Date nennen page 18 KEYS een ee el page 19 CA DN Keys DSS Direct Station Select nen page 20 DSS Enter Edit DSS Dialing String CLEAR Remove Dialing String PAUSE Dialing Pause CA DN No DSS Feature Activator Keys page 21 CALL Originate a Call National ISDN only Speed Dial Keys mnnsnresesseransresrserereserenerensenrsnr rna nr snor nn page 22 PAUSE Dialing Pause FA Feature Activator CLEAR Remove Dialing String Unused KOYS oirmi iaeiae aa eiersiden ia aaie seen te page 24 DIR Call Directory essesi ann ee page 25 RING Personal Ringing mnommeereerrrrrrsrrrsrrerrsrerrrrrrerrnrrrnrn nr nan page 27 TONE Ringing Tone
33. used damaged or improperly installed Repair or replacement under this warranty will be performed at Tone Commander s factory Authorization must be obtained from Tone Commander prior to returning a product for repair Freight must be prepaid for all units returned to Tone Commander Units repaired under warranty will be shipped UPS Ground or equivalent freight prepaid by Tone Commander Products that are older than the warranty period but less than 7 years old or still manufactured by Tone Commander may be repaired at the factory for a flat rate charge Repaired out of warranty units are warranted for 90 days from the date of repair The repair or replacement of a product under this warranty represents the entire obligation of Tone Commander Tone Commander shall not be liable for any special or consequential damages resulting from or caused by any defect failure incapacity or malfunction of any of its products The foregoing express warranty is in lieu of all other warranties express or implied including but not limited to any implied warranty of merchantability fitness or adequacy for any purpose or use quality productiveness or capacity Tone Commander to the extent permitted by law hereby disclaims all such other warranties Tone Commander 6220 TSG DD User Guide 37 38 Tone Commander 6220 TSG DD User Guide Appendix C UL FCC Statements Important Safety Instructions 1 Never install telephone wiring during a lig
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