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Overview for the Avaya S8700 Media Server with Avaya G650

1. In most but not all areas the sum of RENs should not exceed 5 0 To be certain of the number of devices that may be connected to a line as determined by the total RENs contact the local telephone company REN is not required for some types of analog or digital facilities Means of Connection Connection of this equipment to the telephone network is shown in the following tables For MCCI SCC1 CMC1 G600 and G650 Media Gateways Manufacturer s Port FIC Code SOC REN Network Identifier A S Code Jacks Off premises station OL13C 9 0F RJ2GX RJ21X RJLIC DID trunk 02RV2 T 0 0B RJ2GX RJ21X CO trunk 02GS2 0 3A RJ21X 02LS2 0 3A RJ21X Tie trunk TL31M 9 0F RJ2GX Basic Rate Interface 02IS5 6 0F 6 0Y RJ49C 1 544 digital interface 04DU9 BN 6 0F RJ48C RJ48M 04DU9 IKN 6 0F RJ48C RJ48M 04DU9 ISN 6 0F RJ48C RJ48M 120A4 channel service unit 04DU9 DN 6 0Y RJ48C For G350 and G700 Media Gateways Manufacturer s Port FIC Code SOC REN Network Identifier A S Code Jacks Ground Start CO trunk 02GS2 1 0A RJ11C DID trunk 02RV2 T AS 0 RJ11C Loop Start CO trunk 02LS2 0 5A RJ11C 1 544 digital interface 04DU9 BN 6 0Y RJ48C 04DU9 DN 6 0Y RJ48C 04DU9 IKN 6 0Y RJ48C 04DU9 ISN 6 0Y RJ48C Basic Rate Interface 02185 6 0F RJ49C For all media gateways If the terminal equipment for example the media server or media gateway causes harm to the telephone network the telephone c
2. Number Description of Connection 5 6 10 11 12 13 Duplication Links The Ethernet link default Ethernet 2 and the fiber link Services interface default Ethernet 1 The server s dedicated Ethernet connection from the 8700 Media Server to a Services laptop This link is active only during onsite administration or onsite maintenance Network control A interface default Ethernet 0 The server s Ethernet connection to one or two Ethernet switches This private LAN carries the control signals for the PNs when possible Control network A is considered the primary control network because it connects to the primary IPSI board in a PN Network control B interface default Ethernet 3 The S8700 Media Server s Ethernet connection to a duplicated set of Ethernet switches This private LAN carries control signals for the PNs when the primary control network is unavailable Control network B connects to the secondary IPSI board in a PN When the problem is resolved primary control is returned to control network A Ethernet switch At least one is required to support each control network UPS Keeps the S8700 Media Servers and Ethernet switches functional during brief power outages Usually UPS one powers server one and the Ethernet switch associated with it UPS two powers server two and the Ethernet switch associated with it PN Provides the telecommunications functions of the 8700 Media Server For high rel
3. of intellectual property financial assets or toll facility access Eavesdropping privacy invasions to humans Mischief troubling but apparently innocuous tampering Harm such as harmful tampering data loss or alteration regardless of motive or intent Be aware that there may be a risk of unauthorized intrusions associated with your system and or its networked equipment Also realize that if such an intrusion should occur it could result in a variety of losses to your company including but not limited to human data privacy intellectual property material assets financial resources labor costs and or legal costs Responsibility for Your Company s Telecommunications Security The final responsibility for securing both this system and its networked equipment rests with you Avaya s customer system administrator your telecommunications peers and your managers Base the fulfillment of your responsibility on acquired knowledge and resources from a variety of sources including but not limited to Installation documents System administration documents Security documents Hardware software based security tools Shared information between you and your peers Telecommunications security experts To prevent intrusions to your telecommunications equipment you and your peers should carefully program and configure Your Avaya provided telecommunications systems and their interfaces Your Avaya provided soft
4. 8 ports need V2 for Japan TN433 Speech Synthesizer for Italian TN457 Speech Synthesizer for British English TN459B Direct Inward Dialing Trunk for the United Kingdom 8 ports TN464GP DS1 Interface with echo cancellation T1 24 channel E1 32 channel TN465C Central Office Trunk for Multiple Countries 8 Ports TN497 Tie Trunk for Italy TGU TGE and TGI 4 ports w PPM TN553 Packet Data TN556D ISDN BRI 4 Wire S T NT Interface 12 ports TN568 DEFINITY Audix 4 0 Voice Mail System TN570D Expansion Interface TN725B Speech Synthesizer for United States English TN744E Global Call Classifier Detector with Tone Detection TN746B Analog Line TN747B CO Trunk TN753B DID Trunk TN754C Digital Line TN755B Power Unit NEON power unit TN760E Tie Trunk 4 wire with 4 ports TN762B Hybrid Line 8 ports TN763D AUX Trunk 4 ports TN767E DS1 Interface T1 24 Channels TN769 Analog Line Neon TN771DP Maintenance Test TN775C Maintenance Board EPN TN780 Tone Clock TN787K Multimedia Interface TN788C Multimedia Voice Conditioner TN789B Radio Controller TN791 Analog Guest Line 16 ports for International offers Canada Overview for S8700 Media Server 31 November 2003 Overview Circuit Packs 32 Table 2 Circuit packs available for S8700 Multi Connect configuration 2 of 3 Code Circuit Pack Name TN793B Analog Line with Caller ID 24 ports TN797 U S analog Trunk or Line Circuit Pack 8 ports TN799DP
5. KLC 03 o N CMC1 MCC1 SCC1 G600 Media Gateways The CMC1 SCC1 and G600 Media Gateways are not part of a new installation The MCC1 Media Gateway is part of a new installation when it is used to house the switch node carriers needed for a center stage switch CSS The other carriers can be used as a port network Refer to the Hardware Guide for Avaya Communication Manager 555 245 207 for information on these media gateways Overview for S8700 Media Server 13 November 2003 Overview Reliability Reliability Reliability when sending voice bearer over IP The following are supported with the 8700 Media Server when sending voice bearer over IP Duplex reliability Highreliability Duplex Reliability when sending voice bearer over IP The 88700 Media Server is duplicated Tone Clock functionality is provided by the IPSI circuit pack in each PN As an all IP solution only IP connected port networks are supported The duplex reliability option is the most basic option A duplex reliability configuration consists of the following e Two 8700 Media Servers One Ethernet switch e One UPS unit for each 8700 Media Server The use of two UPS units ensures that a single UPS failure or repair operation will not disable the system e One IPSI in each IPSI connected port network See Figure 5 Duplex reliability configuration when sending voice bearer over IP on page 15 for an example of a duplex reliability configu
6. Maximum number of port networks Voice bearer over IP 64 Voice bearer over CSS or ATM e 44 Center Stage Switch CSS e 64 ATM PNC Survivability options G350 and G700 with S8300 LSP Number of LSPs in one configuration Maximum of 50 LSPs Port Networks per IPSI Voice bearer over IP one Voice bearer over CSS or ATM up to five Note A high or critical reliability configuration requires two IPSIs per IPSI connected PN Modem calls Supported Wideband connections Supported BHCC capacity for 58700 Media Server The following is information about busy hour call completion BHCC capacities for the 58700 Media Server The values are based on current available data and may change as more data becomes available S8700 Media Server light call mix 10096 analog station to station e 300 000 BHCC e 250 Media gateways e 36 000 analog stations e 8 000 trunks 8700 Media Server general call mix analog DCP stations and PRI trunks e 220 000 BHCC e 250 media gateways e 36 000 analog and DCP stations e 8 000 trunks 26 Overview for S8700 Media Server November 2003 Overview High level capabilities 8700 Media Server IP endpoints and PRI trunks e 100 000 BHCC e 250 media gateways 12 000 IP endpoints e 450 IP endpoints per CLAN board S8700 Media Server and contact center analog DCP stations and PRI trunks Low contact center usage 75 000 BHCC low simple vectors minimal skill level use s
7. S8300 10 pss Voice bearer over CSS 24 S8500 10 Voice bearer over IP 24 G600 13 Critical Reliability 22 Migrating to S8700 9 ATM 18 22 S8100 23 i CSS 18 22 G650 oH CSS Description 9 Critical Reliability 18 22 G650 Media Gateway 9 Duplex Reliability 18 G700 9 High Reliability 18 20 Architecture 12 Network 24 Avaya 330 devices 11 Number supported on S8300 11 Number supported on S8500 11 D Number supported on S8700 11 P333R 11 P333T 11 Data bearer traffic 18 20 23 P334 11 DEFINITY CSI 8700 11 IP Connect 23 Migrating to S8700 23 DEFINITY R Migrating to S8700 23 Multi Connect 23 Overview for S8700 Media Server 37 November 2003 Index H Hardware 8700 8 High Reliability 14 16 ATM 18 18 20 CSS 18 20 IP Telephones 11 G350 11 IP Connect 7 14 CMC1 9 DEFINITY CSI 23 IPSI 14 18 L C5 Lightguide Fiber 18 20 2 LSP Mode 8300 25 Maintenance Web Interface 29 MCC1 13 Migrating to S8700 9 Migrating to S8700 CMC1 9 DEFINITY CSI 23 DEFINITY R 23 DEFINITY SI 23 G600 9 MCC1 9 8100 23 SCC1 9 Modem 8700 8 Multi Connect DEFINITY R 23 DEFINITY SI 23 N Network ATM 24 CSS 24 Port 24 Voice Bearer 7 38 P P333R G700 11 P333T G700 11 P333T PWR 11 P334 G700 11 power outage 25 R Recoverability 8700 25 Reliability 18 Critical Reliability 18 22 Duplex Reliability 14 18 Hi
8. call is unanswered A busy tone is received A reorder tone is received Avaya attests that this registered equipment is capable of providing users access to interstate providers of operator services through the use of access codes Modification of this equipment by call aggregators to block access dialing codes is a violation of the Telephone Operator Consumers Act of 1990 REN Number For MCCI SCC1 CMC1 G600 and G650 Media Gateways This equipment complies with Part 68 of the FCC rules On either the rear or inside the front cover of this equipment is a label that contains among other information the FCC registration number and ringer equivalence number REN for this equipment If requested this information must be provided to the telephone company For G350 and G700 Media Gateways This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA On the rear of this equipment is a label that contains among other information a product identifier in the format US AAAEQ TXXXxX The digits represented by are the ringer equivalence number REN without a decimal point for example 03 is a REN of 0 3 If requested this number must be provided to the telephone company For all media gateways The REN is used to determine the quantity of devices that may be connected to the telephone line Excessive RENs on the telephone line may result in devices not ringing in response to an incoming call
9. processed Overview for S8700 Media Server November 2003 Overview System management System management Avaya Integrated Management Avaya Integrated Management offers a comprehensive set of Web based network and system management solutions that support the Avaya converged voice solutions Integrated Management combines individual applications into five offers e Standard Management e Standard Management Solutions Plus e MultiService Network Management Enhanced Converged Management e Advanced Converged Management For more detailed information on Avaya Integrated Management go to Avaya Web site http www avaya com gt Products and Services gt Products A Z Maintenance Web Interface The 88700 Media Server uses a Maintenance Web Interface to perform a wide variety of functions This browser based tool uses a Graphical User Interface GUI for performing server administration tasks such as Backups and restores for customer data Provides easy access to view current alarms The ability to perform server maintenance including busy out and release busy out shutdown and status of the 58700 Media Server e Security commands that will enable and disable the modem start and stop FTP server and view license e SNMP access to configure trap destinations stop and start the master agent e 8700 Media Server configuration information and upgrade access The Maintenance Web Interface contains an extensive help sy
10. removed and an IPSI TN2312BP circuit pack is installed in slot A02 Voice announcements must be on a VAL board or migrate to a VAL board e 8100 Media Server in a G600 Media Gateway or a CMC1 Media Gateway IP Connect only The S8100 Media Server TN795 is removed and replaced with an IPSI TN2312BP circuit pack slot A02 The Tone Detector TN744 is removed The S8100 Media Server runs Intuity Audix co resident In the event of a migration the subscriber data and voice files must be retranslated to an external voice messaging solution Voice announcement must be on a VAL board or migrate to a VAL board Overview for S8700 Media Server 23 November 2003 Overview Connectivity Connectivity Connectivity for the 8700 Media Server depends on the method by which the voice bearer is being transmitted Connectivity when sending voice bearer over ATM or CSS Port Networks A new installation consists of the G650 Media Gateways for all port networks The MCC1 Media Gateway or the SCC1 Media Gateway are used for housing the switch node carrier s needed for center stage switch for migrating configurations and for configurations experiencing growth The IPSI extends Ethernet control by connecting the 8700 Media Server processor to the PNs CSS Network The CSS is a connection hub that provides PN communication A CSS can be used when more then three port networks are needed Often the CSS is incorporate
11. trunks A combination is selected to suit the needs of the branch A LAN media module with PoE standard compliant Ethernet ports provides support for IP telephones as well as all other types of data devices A range of telephony modules provides full support for legacy equipment such as analog and digital telephones NOTE The G350 Media Gateway does not support Call Center Customers who require Call Center should purchase the G700 Media Gateway Figure 3 G350 chassis on page 11 shows the G350 chassis Figure 3 G350 chassis V6 V5 V2 pi V4 V1 V3 V7 7 TRUNK Fi fe RST ASB LINE CCA ETHLAN USB ETH WAN Avaya G700 Media Gateway The G700 Media Gateway is designed to be scalable and offer options It is functional on its own or with other G700 Media Gateways The G700 is also functional in combination with other G700 Media Gateways and Avaya P330 devices such as the P333T P333R and P334 A maximum of 50 G700 Media Gateways can be supported using the S8300 Media Server A maximum of 250 G700 Media Gateways can be supported using the S8500 or S8700 Media Server To provide power to IP telephones without additional cables stack the G700 Media Gateways with the Avaya P333T PWR Overview for S8700 Media Server 11 November 2003 Overview Media Gateways 12 The following list describes the basic architecture of the G700 Media Gateway Intel 1960 controller that hosts all of the base switch control and manag
12. 0 000 G650 MCC1 SCC1 G600 Media Gateway BHCC and 4 000 G700 Media Gateway BHCC e 50 G650 MCC1 SCC1 G600 Media Gateway processing and 50 G700 processing 70 000 BHCC 50 000 G650 MCC1 SCC1 G600 Media Gateway BHCC and 20 000 G700 Media Gateway BHCC S8700 Media Server with G650 MCC1 SCC1 G600 Media Gateway and G700 Media Gateway contact center low usage e 90 G650 MCC1 SCC1 G600 Media Gateway processing and 10 G700 processing 71 000 BHCC 68 000 G650 MCC1 SCC1 G600 Media Gateway BHCC and 3 000 G700 Media Gateway BHCC e 50 G650 MCC1 SCC1 G600 Media Gateway processing and 50 G700 processing 50 000 BHCC 37 000 G650 MCC1 SCC1 G600 Media Gateway BHCC and 13 000 G700 Media Gateway BHCC NOTE Any configuration that includes IP Solutions applications such as Road Warrior Telecommuter or H 322 trunking affects the BHCCs and processor capacity If a customer uses these applications in a high traffic solution it is recommended that the Avaya Technology and Consulting ATAC team be involved to review any potential impact on traffic The information in this table represents the maximum number of calls the 8700 Media Server could execute assuming it was unconstrained by other factors such as e TDM bus limitations Call duration e Small number of telephones We assume processor occupancy of 0 90 at which various delay criteria such as cut through is preserved and is just at the threshold where call could no longer be
13. 0 Media Server scds870a KLC 041102 Overview for S8700 Media Server 7 November 2003 Overview Detailed description 8700 Media Server control complex The 88700 Media Server configuration uses the following components and software Two media servers An IP Server Interface IPSI circuit pack TN2312BP An Avaya Ethernet Switch P133 or P134 or P333 or P334 or customer Ethernet switch An Avaya 700VA 1500VA online UPS or customer UPS An Abstract Control Model ACM compliant Universal Serial Bus USB modem Avaya media gateways Avaya Communication Manager For information about Avaya Communication Manager see the Overview for Avaya Communication Manager 555 233 767 The following sections describe each of the main components S8700 Media Server characteristics The 88700 Media Server comes standard with the following hardware components 10 100 Ethernet ports to support IPSI network control links services access duplication administration and alarming An IDE hard disk An IDE CD ROM Support for global power Storage media for the operating system customer translations and maintenance software Support for USB port connectivity for modem A 128 MB Flash Card for removable media Support for remote call out alarming from either server SNMP alarming The 88700 Media Server must be mounted in an open 19 inch rack that is EIA 310 D compliant Modems Each S8700 Media Server is equipped with one modem fo
14. 2 G650 Media Gateway 9 9 DCINPUT O ACTIVE RING O A o amp OJ O B de MT TD DE DL Y FAN OR POWER FAIL O ol ol ol off off off off o off off ol o FAN OR POWER FAIL O o o o o o o o o o o o o FAN AND POWER OK O o o o o o o o ol o o o o FAN AND POWER OK O o AC INPUT O o AC INPUT O IO o o DC INPUT O o ACTIVE RING O 2912 10240000 o o 9 4 m ai J 5 9 bA om m m m m E E ES scdlff02 LAO 081203 Figure notes Number Description 1 EDS ground jack 2 655A power supply 3 TN2312BP IP server interface IPSI 4 TN799DP CLAN 5 TN2302 IP media processor Avaya G350 Media Gateway 10 The Avaya G350 Media Gateway forms part of Avaya Enterprise Connect Avaya s solution for extending communication capabilities from the headquarters of an organization to all collaborative branch locations Avaya E
15. 3 Overview Reliability High reliability when sending voice bearer over IP The high reliability configuration option builds on the duplex reliability option The high reliability option duplicates components so that no single point of failure exists in the control network The high reliability configuration consists of the following e Two S8700 Media Servers Two Ethernet switches on customer s network e Two UPS units Two IPSI circuit packs in each IPSI connected port network See Figure 6 High reliability when sending voice bearer over IP on page 17 for an example of a high reliability configuration when sending voice bearer over IP 16 Overview for S8700 Media Server November 2003 Overview Reliability Figure 6 High reliability when sending voice bearer over IP To z FTIIT cyms0001 LAO 081203 Figure notes Number Description of Connection 1 amp 2 S8700 Media Server pair One in a active mode and the other on standby 3 Duplication Links The Ethernet connection default Ethernet 2 and the fiber link 4 A dedicated Ethernet connection to a laptop This connection is active only during on site administration or maintenance and the services interface can link to the standby server through a telnet session 5 Connection from the servers to the Ethernet switch Ethernet Switch A device that provides port multiplication on a LAN by creating more than one network segment In an IP Conn
16. AVAYA Overview for the Avaya 8700 Media Server with Avaya G650 Media Gateways 555 245 204 Issue 1 November 2003 Copyright 2003 Avaya Inc All Rights Reserved Notice Every effort was made to ensure that the information in this document was complete and accurate at the time of printing However information is subject to change Warranty Avaya Inc provides a limited warranty on this product Refer to your sales agreement to establish the terms of the limited warranty In addition Avaya s standard warranty language as well as information regarding support for this product while under warranty is available through the following Web site http www avaya com support Preventing Toll Fraud Toll fraud is the unauthorized use of your telecommunications system by an unauthorized party for example a person who is not a corporate employee agent subcontractor or is not working on your company s behalf Be aware that there may be a risk of toll fraud associated with your system and that if toll fraud occurs it can result in substantial additional charges for your telecommunications services Avaya Fraud Intervention If you suspect that you are being victimized by toll fraud and you need technical assistance or support in the United States and Canada call the Technical Service Center s Toll Fraud Intervention Hotline at 1 800 643 2353 How to Get Help For additional support telephone numbers go to the
17. Avaya support Web site http www avaya com support If you are Within the United States click the Escalation Management link Then click the appropriate link for the type of support you need Outside the United States click the Escalation Management link Then click the International Services link that includes telephone numbers for the international Centers of Excellence Providing Telecommunications Security Telecommunications security of voice data and or video communications is the prevention of any type of intrusion to that is either unauthorized or malicious access to or use of your company s telecommunications equipment by some party TS Your company s telecommunications equipment includes both this Avaya product and any other voice data video equipment that could be accessed via this Avaya product that is networked equipment An outside party is anyone who is not a corporate employee agent subcontractor or is not working on your company s behalf Whereas a malicious party is anyone including someone who may be otherwise authorized who accesses your telecommunications equipment with either malicious or mischievous intent Such intrusions may be either to through synchronous time multiplexed and or circuit based or asynchronous character message or packet based equipment or interfaces for reasons of Utilization of capabilities special to the accessed equipment Theft such as
18. Control LAN C LAN Interface TN801B MAPD LAN Gateway Interface for CTI Call Visor PC LAN TN1654 DS1 Converter T1 24 Channel and E1 32 Channel TN2140B Tie Trunk for Hungary and Italy 4 wire 4 ports TN2146 Direct Inward Dialing Trunk for Belgium and the Netherlands 8 ports TN2147C Central Office Trunk for Multiple Countries 8 Ports w o PP TN2181 DCP Digital Line 2 wire 16 ports TN2182C Tone Clock Tone Detector and Call Classifier 8 Ports TN2183 Analog Line for Multiple Countries 16 ports TN2215 TN2184 DIOD trunk for Germany 4 ports TN2185B ISDN BRI S T TE Interface 4 wire 8 ports TN2198B ISDN BRI U Interface 2 wire 12 ports TN2199 Central Office Trunk for Russia 3 wire 4 ports TN2202 Ring Generator for France TN2204 Australian CIN board TN2207 DS1 Interface T1 24 Channel and E1 32 Channel for MMCH TN2209 Tie Trunk for Russia 4 wire 4 ports TN2214B DCP Digital Line 2 Wire 24 Ports International Offers Category B TN2215 Analog Line for Multiple Countries 16 Ports TN2183 TN2224CP Digital Line 2 Wire 24 Ports TN2242 Digital Trunk for Japan TN2302AP IP Media Processor TN2305B ATM CES Trunk PNC Interface for Multi Mode Fiber TN2306B ATM CES Trunk PNC Interface for Single Mode Fiber TN2308 Direct Inward Dialing Trunk for Brazil 8 ports TN2312BP IP Server Interface IPSI TN2313AP DS1 Interface 24 Channel TN2464P DS1 Interface with Echo Cancellation T1 E1 TN2501AP An
19. I circuit packs one for CSS one for ATM The Els are cabled with lightguide fiber to either the Center Stage Switch CSS or an Asynchronous Transfer Mode ATM switch See Figure 7 Duplex reliability configuration when sending voice bearer over CSS or ATM on page 19 for an example of a duplex reliability when sending voice bearer over CSS or ATM 18 Overview for S8700 Media Server November 2003 Overview Reliability Figure 7 Duplex reliability configuration when sending voice bearer over CSS or ATM TIT BLUR re FEE MM cydsmar2 LAO 022503 Figure notes Number Description of the Connection 1 The Administration PC can be used to access the 8700 Media Server over the corporate LAN 2 Corporate LAN 3 Corporate LAN interface default Ethernet 4 The Ethernet link from the 8700 Media Server to the LAN Used for administration and can be used for alarming by way of Simple Network Message Protocol SNMP traps The Ethernet connection to the corporate LAN in this figure is a non dedicated network IP addresses for the various components of the 58700 Media Server must be administered with care to prevent conflicts with other equipment that shares the LAN 4 The 88700 Media Servers pair one server in an active mode and the other server on standby 5 Duplication links The Ethernet link default Ethernet 2 and the fiber link Overview for S8700 Media Server 19 November 2003 Overview Reli
20. Interface EI in each port network The EIs are cabled with lightguide fiber to either a duplicated Center Stage Switch CSS or a duplicated Asynchronous Transfer Mode ATM switch See Figure 8 High or critical reliability configuration when sending voice bearer over CSS or ATM on page 21 for an example of a critical reliability configuration when sending voice bearer over CSS or ATM Migrating to an 88700 Media Server Migrations from the DEFINITY R DEFINITY SI DEFINITY CSI and 88100 Media Server are supported to an S8700 Media Server configuration The following describes a high level migration from the DEFINITY R DEFINITY SI DEFINITY CSI and S8100 Media Server platforms DEFINITY R Multi Connect only All control circuit packs are removed and replaced with an IPSI TN2312BP circuit pack The PPN control carrier must be replaced with an EPN control carrier MCCI EPN cabinets migrate to a MCC1 PNs Voice announcements must be on a VAL board or migrate to a VAL board DEFINITY SI Multi Connect only All control circuit packs are removed and replaced with an IPSI TN2312BP circuit pack SCCI SPE cabinet is removed and replaced with an SCC1 EPN or the G650 Media Gateway SCCI EPN cabinets migrate to a SCC1 PNs Voice announcements must be on a VAL board or migrate to a VAL board DEFINITY CSI IP Connect only The CSI Media Server TN798 or the TN2402 and the Tone Clock TN2182 are
21. ability 20 Figure notes Number Description of the Connection 6 Services interface default Ethernet 1 The server s dedicated Ethernet connection from the 8700 Media Server to a laptop This link is active only during on site administration or onsite maintenance 7 Network control A interface default Ethernet O The server s Ethernet connection to one or two Ethernet switches This private LAN carries the control signals for the PNs 8 Ethernet switch at least one Ethernet switch is required to support the 58700 Media Server s control network If many PNs are present two Ethernet switches may be daisy chained together to provide sufficient Ethernet connections to the IPSI boards in the PNs 9 UPS Keeps the 8700 Media Servers and Ethernet switches functional during brief power outages 10 PN Provides the telecommunications functions of the 8700 Media Server 11 IPSI The IPSI circuit pack carries the control network signals to the PNs and provides tone clock functionality 12 Bearer connectivity High Reliability when sending voice bearer over CSS or ATM The high reliability configuration option builds on the duplex reliability option The high reliability duplicates components so that no single point of failure exists in the control network The high reliability configuration consists of the following Two 8700 Media Servers Two Ethernet switches Two UPS units Two IPSI circuit packs in ea
22. azil 8 ports TN2312 IP Server Interface IPSI TN2313AP DS1 Interface 24 Channel TN2464P DS1 Interface with Echo Cancellation T1 E1 TN2501AP Announcement VAL TN2793B Analog Line with Caller ID for International 24 Ports TN CCSC 1 PRI to DASS Converter Overview for S8700 Media Server November 2003 Overview Circuit Packs Table 3 Circuit packs available for 88700 IP Connect configuration 3 of 3 Code Circuit Pack Name TN CCSC 2 PRI to DASS Converter TN C7 PRI to SS7 Converter TN CIN Voice Fax Data Multiplexer Overview for S8700 Media Server 35 November 2003 Overview Circuit Packs 36 Overview for S8700 Media Server November 2003 Index A Index Ld DEFINITY SI Migrating to 58700 23 A Multi Connect 23 Duplex Reliability 14 Adjunct Systems 30 ATM 18 Architecture CSS 18 G700 12 Duplication Asynchronous Transfer Mode 7 S8700 14 ATM 7 Critical Reliability 18 22 Duplex Reliability 18 E High Reliability 18 20 Network 24 Avaya 330 devices Expansion Interface 18 20 23 G700 11 ATM 18 20 23 Avaya Enterprise Connect 10 CSS 18 20 23 Avaya Integrated Management 29 EEE 1 F C Fiber Call Centers Lightguide Fiber 18 20 23 G350 11 Center Stage Switch 7 a Circuit Packs 30 CMC1 13 G IP Connect 9 Migrating to S8700 9 G350 9 8100 23 Call Centers 11 Connectivity Description 10 58700 24 IP Telephones 11 Voice bearer over ATM 24
23. ch IPSI connected port network Voice and data bearer traffic between port networks is carried on a simplex network that is made up of one Expansion Interface EI in each port network Avaya offers different types of EI circuit packs one for CSS one for ATM The Els are cabled with lightguide fiber to either the Center Stage Switch CSS or an Asynchronous Transfer Mode ATM switch See Figure 8 High or critical reliability configuration when sending voice bearer over CSS or ATM on page 21 for an example of a high reliability configuration when sending voice bearer over CSS or ATM Overview for S8700 Media Server November 2003 Overview Reliability Figure 8 High or critical reliability configuration when sending voice bearer over CSS or ATM LAU ttt 10 10 NE z DULL ULL M Q 3 13 Figure notes Number Description of Connection 1 Administration PC Used to access S8700 Media Server over the corporate LAN 2 Corporate LAN 3 Corporate LAN interface default Ethernet 4 The Ethernet link from the S8700 Media Server to the LAN Used for administration and can be used for alarming by way of the Simple Network Message Protocol SNMP traps 4 S8700 Media Server Two are always present One in active mode and the other on standby Overview for S8700 Media Server 21 November 2003 Overview Reliability 22 Figure notes
24. d TS 001 1997 One or more of the following Mexican national standards as applicable NOM 001 SCFI 1993 NOM SCFI 016 1993 NOM 019 SCFI 1998 The equipment described in this document may contain Class 1 LASER Device s These devices comply with the following standards EN 60825 1 Edition 1 1 1998 01 21 CFR 1040 10 and CFR 1040 11 The LASER devices operate within the following parameters Maximum power output 5 dBm to 8 dBm Center Wavelength 1310 nm to 1360 nm Luokan 1 Laserlaite Klass 1 Laser Apparat Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposures Contact your Avaya representative for more laser product information Electromagnetic Compatibility EMC Standards This product complies with and conforms to the following international EMC standards and all relevant national deviations Limits and Methods of Measurement of Radio Interference of Information Technology Equipment CISPR 22 1997 and EN55022 1998 Information Technology Equipment Immunity Characteristics Limits and Methods of Measurement CISPR 24 1997 and EN55024 1998 including Electrostatic Discharge ESD IEC 61000 4 2 Radiated Immunity IEC 61000 4 3 Electrical Fast Transient IEC 61000 4 4 Lightning Effects IEC 61000 4 5 Conducted Immunity IEC 61000 4 6 Mains Frequency Magnetic Field IEC 61000 4 8 Voltage Dips and Variatio
25. d into smaller configurations to allow for growth The CSS consists of from one to three switch nodes SN SNs are composed of one or two switch node carriers depending on whether the solution is being duplicated for critical reliability PN expansion depends on internal SN to SN traffic according to the following guidelines e One SN expands from to up to 15 PNs e Two SNs expands to up to 29 PNs e Three SNs expands to up to 44 PNs ATM Network The Asynchronous Transfer Mode ATM switch is a replacement option for the CSS or for the direct connect switch Several Avaya ATM switch types can provide port network connectivity Non Avaya ATM switches that comply with the ATM standards that are set by the European Union can also provide port network connectivity When the voice bearer is sent over ATM ATM port network connectivity ATM PNC allows any ATM switch or ATM network that complies with specified standards and capacities to serve as the means to connect to the PN In this type of configuration the ATM switch or network replaces the CSS ATM PNC is used to connect port networks within a single switch The WAN spare processor is not supported Connectivity when sending voice bearer over IP Sending the voice bearer over IP uses IP connectivity between PNs An existing VOIP ready IP infrastructure can be used This solution saves customers the cost of building a separate telephony network 24 Overview for S8700 Media Server Nov
26. ect environment the Ethernet switch should support 802 1 ip Q VLAN and 10 100 Mbps 7 Two UPS units Port Network An optional configuration of Media Gateways that provides increased port capacity IPSI A circuit pack that transports control messages over IP This IPSI circuit pack is used so the S8700 Media Server can communicate with the PNs 10 Customer LAN 11 Control Lan Interface C LAN A circuit pack that provides call control for every IP endpoint that is connected to the media server using an Avaya media gateway Overview for S8700 Media Server 17 November 2003 Overview Reliability Reliability when sending voice bearer over ATM or CSS The following are supported with the S8700 Media Server when sending voice bearer over ATM or CSS Duplex reliability Highreliability Critical reliability Duplex Reliability when sending voice bearer over CSS or ATM The duplex reliability option is the most basic option A duplex reliability configuration consists of the following e Two 8700 Media Servers e One Ethernet switch e One UPS unit for each 8700 Media Server The use of two UPS units ensures that a single UPS failure or repair operation will not disable the system e One IPSI in each IPSI connected port network Voice and data bearer traffic between port networks is carried on a simplex network that is made up of one Expansion Interface EI in each port network Avaya offers different types of E
27. edia server for control and media gateways for managing the bearer traffic The control network can be either dedicated over a private network or nondedicated over the customer s public network The voice bearer networkV is available in two configurations Voice bearer over IP IP Connect An all IP configuration Voice bearer over Asynchronous Transfer Mode ATM or Center Stage Switch CSS Multi Connect In this configuration the bearer paths and control paths are separate The control information for port networks travels over either a dedicated through the Ethernet switch private LAN or non dedicated over customer LAN control network and terminates on the S8700 Media Server at one end and an IPSI circuit pack on the other Detailed description S8700 Media Server The Avaya S8700 Media Server uses a standard microprocessor engine and a Redhat Linux platform with an Intel based processor on a commercial server The 8700 Media Server uses high speed connections to route voice data and video between analog and digital trunks data lines that are connected to host computers data entry terminals personal computers and internet addresses The 88700 Media Server is derived from the DEFINITY processor has fewer physical components and provides most of the same features and functionality with increased capacity See Figure 1 58700 Media Server on page 7 for an example of the 8700 Media Server Figure 1 S870
28. ember 2003 Overview 8700 recoverability 8700 recoverability In addition to the high reliability of the duplicated 8700 Media Servers the 8300 Media Server in a Local Survivable Processor LSP configuration and a survivable remote EPN can be used to provide survivability Additional recovery capability is embedded in the Communication Manager software that resides on the 58700 Media Server 8300 Media Server in an LSP mode The LSP is located in the G700 Media Gateway and provides survivability when the 8700 Media Server is inaccessible Each 88700 Media Server can have up to 50 LSPs The LSP has a copy of the S8700 Media Server customer translations The translations are updated regularly from the 8700 Media Server using a virtual link through a IP network Typically all LSPs are in idle mode where the LSP is not processing any calls When the Media Gateway s Processor MGP or IP endpoints perceive the Avaya media server to be unreachable the MGP or IP endpoints will attempt to register with an LSP The LSP does not actively take over when the primary controller becomes unreachable but waits for MGPs and IP endpoints to register with it Switchback from the LSP to the primary Avaya media server is a manual operation requiring a reset 3 command on the LSP Power outages In most cases an Avaya solution can recover from a power outage or other failure instantly regardless of the source of the failure Each PN includes a set of
29. ement software Fits in a EIA 310 D standard 19 inch rack Supports 15 ports of tone detection Contains four media module slots One Avaya P330 expansion module slot One slot for the Avaya P330 Octaplane stacking fabric Can sit on a desktop or be rack mounted Contains an internal motherboard Standard based 10 100 Ethernet Interface connection types A wall field or breakout panel is not required Internal power supply that provides low voltage DC power to the fans motherboard and media modules Four internal fans that provide cooling for the internal components A LED board that indicates system level status A serial port for command line access A VoIP engine that supports up to 64 G 711 single channel calls Eight port layer 2 switch The G700 Media Gateway has a physical design that is similar to the Avaya stackable switching products The following figure shows the G700 Media Gateway with two Avaya P330 switches The G700 is shown at the top of the stack Overview for S8700 Media Server November 2003 Overview Media Gateways Figure 4 G700 Media Gateway with two Avaya P330 switches 0000000000 0000000000 Sr O Ej o oo0 0g 0 0000000000000 lo 00000000000 scderck1
30. gh Reliability 14 16 18 20 S8700 14 S 8100 In a CMC1 Media Gateway 23 In a G600 Media Gateway 23 Migrating to 88700 23 S8300 G350 10 LSP Mode 25 Number of G700s supported 11 S8500 G350 10 Number of G700s supported 11 8700 Components 8 Connectivity 24 Description 7 Duplication 14 G650 9 G700 11 Hardware 8 High level capabilities 25 MCC1 9 Modem 8 Number of G700s supported 11 Overview 7 Recoverability 25 Reliability 14 SCC1 9 Software 8 System Capacity 26 System Management 29 Tone Clock 14 SCC1 13 Migrating to S8700 9 Software 8700 8 Overview for S8700 Media Server November 2003 T Tone Clock 8700 14 V Voice Bearer Over ATM 18 24 Over CSS 18 24 Over IP 16 24 Voice bearer network 7 Voice bearer traffic 18 20 23 Overview for S8700 Media Server November 2003 Index 39 Index 40 Overview for S8700 Media Server November 2003
31. iability each IPSI connected PN contains a pair of IPSI circuit packs This pair consists of one primary circuit pack and a duplicate secondary circuit pack as a backup For critical reliability the bearer network among the port networks is also duplicated Two EI circuit packs or two ATM circuit packs are present in each PN instead of just one IPSI The IPSI circuit pack is duplicated in every IPSI connected PN in a high or critical reliability configuration The secondary IPSI is connected to control network B The secondary IPSI takes over in case of problems with the primary control network The 8700 Media Server regularly tests the duplicated IPSI to make sure it is ready for service Bearer Connectivity Critical Reliability when sending voice bearer over CSS or ATM The critical reliability configuration option is similar to the high reliability configuration option In addition the critical reliability configuration duplicates the bearer network channels among the PNs Like the high reliability configuration the critical reliability configuration consists of the following e Two S8700 Media Servers Two Ethernet switches Overview for S8700 Media Server November 2003 Overview Migrating to an 58700 Media Server e Two UPS units e Two IPSI circuit packs in each IPSI connected port network Voice and data bearer traffic between port networks is carried on a duplex network that is made up of two Expansion
32. ic environment radio disturbance may occur in which case the user may be required to take corrective actions IDRE HAULERS RISE AERIS VCCI od CESS 7 2A A TERRAE TT OORE AZERE CHER D LER BEE NSRIFILLBHVIEF IDIOMER 38972 eT SEIBRENSIEMHVETF To order copies of this and other documents Call Avaya Publications Center Voice 1 800 457 1235 or 1 207 866 6701 FAX 1 800 457 1764 or 1 207 626 7269 Write Globalware Solutions 200 Ward Hill Avenue Haverhill MA 01835 USA Attention Avaya Account Management E mail totalware 9 gwsmail com For the most current versions of documentation go to the Avaya support Web site http www avaya com support Contents Overview Detailed description 8700 Media Server S8700 Media Server control complex S8700 Media Server characteristics Modems Media Gateways Avaya G650 Media Gateway Avaya G350 Media Gateway Avaya G700 Media Gateway CMC1 MCC1 SCC1 G600 Media Gateways Reliability Reliability when sending voice bearer over IP Duplex Reliability when sending voice bearer over IP High reliability when sending voice bearer over IP Reliability when sending voice bearer over ATM or CSS Duplex Reliability when sending voice bearer over CSS or ATM High Reliability when sending voice bearer over CSS or ATM Critical Reliability when sending voice bearer over CSS or ATM Migrating to an 58700 Media Server Connectivity Connectivity when sending v
33. kills based routing is under High Typical contact center usage 40 000 BHCC High contact center usage 25 000 BHCC high pre routed calls BSR with many skill levels heavily linked vectors long speed to answer and many different announcements S8700 Media Server and contact center IP endpoints and PRI trunks Low contact center usage 65 000 BHCC low simple vectors minimal skill level use skills based routing is under High Typical contact center usage 35 000 BHCC High contact center usage 25 000 BHCC high pre routed calls BSR with many skill levels heavily linked vectors long speed to answer and many different announcements 8700 Media Server with G650 MCC1 SCC1 G600 Media Gateway and G700 Media Gateway IP endpoints DCP stations general call mix e 90 G650 MCC1 SCC1 G600 Media Gateway processing and 1096 G700 processing 202 000 BHCC 198 000 MCC1 SCC1 G600 Media Gateway BHCC and 4 000 G700 Media Gateway BHCC e 50 G650 MCC1 SCC1 G600 Media Gateway processing and 50 G700 processing 130 000 BHCC 110 000 G650 MCC1 SCC1 G600 Media Gateway BHCC and 20 000 G700 Media Gateway BHCC Overview for S8700 Media Server 27 November 2003 Overview High level capabilities 28 S8700 Media Server with G650 MCC1 SCC1 G600 Media Gateway and G700 Media Gateway IP endpoints and PRI trunks e 90 G650 MCC1 SCC1 G600 Media Gateway processing and 10 G700 processing 94 000 BHCC 9
34. nouncement VAL Overview for S8700 Media Server November 2003 Overview Circuit Packs Table 2 Circuit packs available for 88700 Multi Connect configuration 3 of 3 Code Circuit Pack Name TN2793B Analog Line with Caller ID for International 24 Ports TN CCSC 1 PRI to DASS Converter TN CCSC 2 PRI to DASS Converter TN C7 PRI to SS7 Converter TN CIN Voice Fax Data Multiplexer Table 3 Circuit packs available for S8700 IP Connect configuration 7 of 3 November 2003 Code Circuit Pack Name TN429D DIOD or Central Office Trunk 8 ports need V2 for Japan TN433 Speech Synthesizer for Italian TN457 Speech Synthesizer for British English TN459B Direct Inward Dialing Trunk for the United Kingdom 8 ports TN464GP DS1 Interface with echo cancellation T1 24 channel E1 32 channel TN465C Central Office Trunk for Multiple Countries 8 Ports TN497 w PPM Tie Trunk for Italy TGU TGE and TGI 4 ports TN553 Packet Data TN556D ISDN BRI 4 Wire S T NT Interface 12 ports TN725B Speech Synthesizer for United States English TN744E Global Call Classifier Detector with Tone Detection TN746B Analog Line TN747B Co Trunk TN753B DID Trunk TN760E Tie Trunk 4 wire with 4 ports TN762B Hybrid Line 8 ports TN763D AUX Trunk 4 ports TN767E DS1 Interface T1 24 Channels TN769 Analog Line Neon TN771DP Maintenance Test TN789B Radio Controller TN791 Analog Guest Line 16 ports for International offers Canada TN793B Anal
35. ns IEC 61000 4 11 Powerline Harmonics IEC 61000 3 2 Voltage Fluctuations and Flicker IEC 61000 3 3 Federal Communications Commission Statement Part 15 Note This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Part 68 Answer Supervision Signaling Allowing this equipment to be operated in a manner that does not provide proper answer supervision signaling is in violation of Part 68 rules This equipment returns answer supervision signals to the public switched network when answered by the called station answered by the attendant or routed to a recorded announcement that can be administered by the customer premises equipment CPE user This equipment returns answer supervision signals on all direct inward dialed DID calls forwarded back to the public switched telephone network Permissible exceptions are A
36. nterprise Connect helps you provide the same high quality services to all organization members regardless of their location The G350 is a high performance converged telephony and networking device that sits in a small branch location providing all infrastructure needs in one box telephone exchange and data networking The G350 is designed for use in a 16 24 user environment but can support up to 40 users The G350 features a VoIP engine WAN router and Power over Ethernet LAN switch and provides full support for legacy digital and analog telephones The G350 integrates seamless with Avaya S8300 S8500 and 88700 Media Servers running Avaya Communication Manager call processing software to provide the same top quality telephony services to the small branch office as to the headquarters of the organization The media server can be located at the headquarters and serve the G350 remotely Overview for S8700 Media Server November 2003 Overview Media Gateways The G350 can optionally house an internal Avaya S8300 media server as a local survivable processor or as the main media server for standalone deployment In addition to advanced and comprehensive telephony services the G350 provides full data networking services precluding the need for a WAN router or LAN switch The G350 is a modular device adaptable to support different combinations of endpoint devices Pluggable media modules provide interfaces for different types of telephones and
37. o party line service is subject to state tariffs Contact the state public utility commission public service commission or corporation commission for information This equipment if it uses a telephone receiver is hearing aid compatible Canadian Department of Communications DOC Interference Information This Class A digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la classe A est conforme la norme NMB 003 du Canada This equipment meets the applicable Industry Canada Terminal Equipment Technical Specifications This is confirmed by the registration number The abbreviation IC before the registration number signifies that registration was performed based on a Declaration of Conformity indicating that Industry Canada technical specifications were met It does not imply that Industry Canada approved the equipment Declarations of Conformity United States FCC Part 68 Supplier s Declaration of Conformity SDoC Avaya Inc in the United States of America hereby certifies that the equipment described in this document and bearing a TIA TSB 168 label identification number complies with the FCC s Rules and Regulations 47 CFR Part 68 and the Administrative Council on Terminal Attachments ACTA adopted technical criteria Avaya further asserts that Avaya handset equipped terminal equipment described in this document complies with Paragraph 68 316 of the FCC Rules and Regulations defining Hearing Aid Com
38. og Line with Caller ID 24 ports Overview for S8700 Media Server 33 Overview Circuit Packs 34 Table 3 Circuit packs available for 88700 IP Connect configuration 2 of 3 Code Circuit Pack Name TN797 U S analog Trunk or Line circuit pack 8 ports TN799DP Control LAN C LAN Interface TN801B MAPD LAN Gateway Interface for CTI CallVisor PC LAN TN2140B Tie Trunk for Hungary and Italy 4 wire 4 ports TN2146 Direct Inward Dialing Trunk for Belgium and the Netherlands 8 ports TN2147C w o PP Central Office Trunk for Multiple Countries 8 Ports TN2181 DCP Digital Line 2 wire 16 ports TN2183 TN2215 Analog Line for Multiple Countries 16 ports TN2184 DIOD trunk for Germany 4 ports TN2185B ISDN BRI S T TE Interface 4 wire 8 ports TN2198B ISDN BRI U Interface 2 wire 12 ports TN2199 Central Office Trunk for Russia 3 wire 4 ports TN2204 Australian CIN board TN2207 DS1 Interface T1 24 Channel and E1 32 Channel for MMCH TN2209 Tie Trunk for Russia 4 wire 4 ports TN2214B DCP Digital Line 2 Wire 24 Ports International Offers Category B TN2215 TN2183 Analog Line for Multiple Countries 16 Ports TN2224CP Digital Line 2 Wire 24 Ports TN2242 Digital Trunk for Japan TN2302AP IP Media Processor TN2305B ATM CES Trunk PNC Interface for Multi Mode Fiber ATM CES trunk only TN2306B ATM CES Trunk PNC Interface for Single Mode Fiber ATM CES trunk only TN2308 Direct Inward Dialing Trunk for Br
39. oice bearer over ATM or CSS Port Networks CSS Network ATM Network Connectivity when sending voice bearer over IP e 88700 recoverability 8300 Media Server in an LSP mode Power outages High level capabilities BHCC capacity for 58700 Media Server 8700 Media Server light call mix 100 analog station to station S8700 Media Server general call mix analog DCP stations and PRI trunks S8700 Media Server IP endpoints and PRI trunks Overview for S8700 Media Server November 2003 mm Oo O O O NN 11 13 14 14 14 16 18 18 20 22 23 24 24 24 24 24 24 25 25 25 25 26 26 26 27 Contents Contents S8700 Media Server and contact center analog DCP stations and PRI trunks 27 S8700 Media Server and contact center IP endpoints and PRI trunks 27 8700 Media Server with G650 MCC1 SCC1 G600 Media Gateway and G700 Media Gateway IP endpoints DCP stations general call mix 27 S8700 Media Server with G650 MCC1 SCC1 G600 Media Gateway and G700 Media Gateway IP endpoints and PRI trunks 28 S8700 Media Server with G650 MCC1 SCC1 G600 Media Gateway and G700 Media Gateway contact center low usage 28 System management 29 Avaya Integrated Management 29 Maintenance Web Interface 29 Adjuncts 30 Circuit Packs 30 Index 37 6 Overview for S8700 Media Server November 2003 Overview Detailed description Overview The Avaya 88700 Media Server with the Avaya G650 Media Gateway combines a m
40. ompany will notify you in advance that temporary discontinuance of service may be required But if advance notice is not practical the telephone company will notify the customer as soon as possible Also you will be advised of your right to file a complaint with the FCC if you believe it is necessary The telephone company may make changes in its facilities equipment operations or procedures that could affect the operation of the equipment If this happens the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service If trouble is experienced with this equipment for repair or warranty information please contact the Technical Service Center at 1 800 242 2121 or contact your local Avaya representative If the equipment is causing harm to the telephone network the telephone company may request that you disconnect the equipment until the problem is resolved A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA A compliant telephone cord and modular plug is provided with this product It is designed to be connected to a compatible modular jack that is also compliant It is recommended that repairs be performed by Avaya certified technicians The equipment cannot be used on public coin phone service provided by the telephone company Connection t
41. patibility and is deemed compatible with hearing aids Copies of SDoCs signed by the Responsible Party in the U S can be obtained by contacting your local sales representative and are available on the following Web site http www avaya com support All Avaya media servers and media gateways are compliant with FCC Part 68 but many have been registered with the FCC before the SDoC process was available A list of all Avaya registered products may be found at http www part68 org by conducting a search using Avaya as manufacturer European Union Declarations of Conformity CE Avaya Inc declares that the equipment specified in this document bearing the CE Conformit Europe nne mark conforms to the European Union Radio and Telecommunications Terminal Equipment Directive 1999 5 EC including the Electromagnetic Compatibility Directive 89 336 EEC and Low Voltage Directive 73 23 EEC This equipment has been certified to meet CTR3 Basic Rate Interface BRI and CTR4 Primary Rate Interface PRI and subsets thereof in CTR12 and CTR13 as applicable Copies of these Declarations of Conformity DoCs can be obtained by contacting your local sales representative and are available on the following Web site http www avaya com support Japan This is a Class A product based on the standard of the Voluntary Control Council for Interference by Information Technology Equipment VCCI If this equipment is used in a domest
42. r remote alarming The modem connects to the USB port on the back of the 8700 Media Server and is used for Communication Manager alarms Both modems connect to one telephone port for remote dialing so that dial in for maintenance always connects to the active media server Overview for S8700 Media Server November 2003 Overview Media Gateways Media Gateways The G650 Media Gateway is used for new 8700 Media Server configurations The following media gateways are supported in a migration from an existing Avaya solution to the 58700 Media Server SCCI MCCI e CMCI IP Connect only e G600 IP Connect only NOTE The G700 Media Gateway and the G350 Media Gateway are supported through the C LAN circuit pack mounted in a G650 CMC1 SCC1 MCC1 or G600 Media Gateway NOTE Media Gateway types cannot be mixed within the same port network Avaya G650 Media Gateway The Avaya G650 Media Gateway is a fourteen slot rack mounted carrier configured for TN format circuit packs The G650 is 8U high 14 inches 35 6 centimeters and mounts in standard 19 inch 48 3 centimeters data racks The G650 can use one or two 655A power supplies that can have both AC and DC input power present Either power supply can provide all the power needed by the G650 See Figure 2 G650 Media Gateway on page 10 for an example of the G650 Media Gateway Overview for S8700 Media Server 9 November 2003 Overview Media Gateways Figure
43. ration when sending voice bearer over IP 14 Overview for S8700 Media Server November 2003 Overview Reliability Figure 5 Duplex reliability configuration when sending voice bearer over IP cydsdup KLC 091403 Figure notes Number Description of Connection 1 amp 2 S8700 Media Server pair One in a active mode and the other on standby 3 Duplication Links The Ethernet connection default Ethernet 2 and the fiber link 4 A dedicated Ethernet connection to a laptop This connection is active only during on site administration or maintenance and the services interface can link to the standby server through a telnet session Connection from the servers to the Ethernet switch Ethernet Switch A device that provides port multiplication on a LAN by creating more than one network segment In an IP Connect environment the Ethernet switch should support 802 1 ip Q VLAN and 10 100 Mbps Two UPS units Port Network An optional configuration of Media Gateways that provides increased port capacity 9 IPSI A circuit pack that transports control messages over IP This IPSI circuit pack is used so the S8700 Media Server can communicate with the PNs 10 Customer LAN 11 Control Lan Interface C LAN A circuit pack that provides call control for every IP endpoint that is connected to the media server using an Avaya media gateway Overview for S8700 Media Server 15 November 200
44. segmented parallel buses If one of the paired segments fails the other bus segment continues to handle communications The UPS units supply power to the control complex High level capabilities The S8700 Media Server provides a large scale solution with a high number of endpoints Table 1 High level capabilities on page 25 presents a subset of high level capabilities for the 8700 Media Server For more detailed system capacity information refer to the System Capacities Table for Avaya Communication Manager on Avaya Media Servers The System Capacities Table for Avaya Communication Manager on Avaya Media Servers 555 233 605 can be found on the Avaya Support Web site http support avaya com Table 1 High level capabilities 7 of 2 Capability Description Call processing feature set Avaya Communication Manager Release 2 0 Reliability options Voice bearer over IP Duplex and high Voice bearer over CSS or ATM Duplex high and critical Port network connectivity Voice bearer over IP IP Voice bearer over CSS or ATM Center Stage Switch CSS or ATM or direct connect Overview for S8700 Media Server 25 November 2003 Overview High level capabilities Table 1 High level capabilities 2 of 2 Capability Description Supported media gateways Voice bearer over IP G650 G350 G700 new installs G600 CMC migrations only Voice bearer over CSS or ATM G650 G350 G700 new installs SCC1 MCC1 migrations only
45. stem that describes all the Web pages and fields Overview for S8700 Media Server 29 November 2003 Overview Adjuncts Adjuncts This is a partial list of the adjuncts that Avaya provides Voice messaging and response such as INTUITY AUDIX e Call center tools such as Avaya Call Management System NICE Analyzer Avaya Call Recording Avaya Visual Vectors and Avaya Basic Call Management System Reporting Desktop e System printer is supported with the use of a terminal server Journal printer is supported with the use of a terminal server Call Accounting Systems is supported with the use of a terminal server Call Detail Recording CDR is supported with the use of a terminal server Circuit Packs For a description of the circuit packs available with the S8700 Media Server configuration refer to the Hardware Guide for Avaya Communication Manager 555 245 207 Table 2 Circuit packs available for 8700 Multi Connect configuration on page 31 lists the circuit packs that can be used with the 8700 Multi Connect configuration Table 3 Circuit packs available for 8700 30 Overview for S8700 Media Server November 2003 Overview Circuit Packs IP Connect configuration on page 33 lists the circuit packs that can be used with the 8700 IP Connect configuration Table 2 Circuit packs available for 88700 Multi Connect configuration 7 of 3 Code Circuit Pack Name TN429D DIOD or Central Office Trunk
46. ware applications as well as their underlying hardware software platforms and interfaces Any other equipment networked to your Avaya products TCP IP Facilities Customers may experience differences in product performance reliability and security depending upon network configurations design and topologies even when the product performs as warranted Standards Compliance Avaya Inc is not responsible for any radio or television interference caused by unauthorized modifications of this equipment or the substitution or attachment of connecting cables and equipment other than those specified by Avaya Inc The correction of interference caused by such unauthorized modifications substitution or attachment will be the responsibility of the user Pursuant to Part 15 of the Federal Communications Commission FCC Rules the user is cautioned that changes or modifications not expressly approved by Avaya Inc could void the user s authority to operate this equipment Product Safety Standards This product complies with and conforms to the following international Product Safety standards as applicable Safety of Information Technology Equipment IEC 60950 3rd Edition including all relevant national deviations as listed in Compliance with IEC for Electrical Equipment IECEE CB 96A Safety of Information Technology Equipment CAN CSA C22 2 No 60950 00 UL 60950 3rd Edition Safety Requirements for Customer Equipment ACA Technical Standar

Overview for the Avaya S8700 Media Server with Avaya G650

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