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Xerox® ColorQube 8580/8880 Color Printer

1. P 149 s PansrbASIeBE oct dicto RETURN MEO dM 150 iPaper Jam Message Stays iO Ipsec teers cen que dum et uS Ru GFePU O 150 DoS Cle PIENO JGIPTIS nitride cti ta ct LEER Pa tee or eva tetra Une praedae tern e rbd 151 Multiple Sheets Pulled Together Probable Causes Solutions The paper tray is too full Remove some of the paper Do not load paper past the fill line The edges of the paper are not even Remove the paper align the edges and then reload it The paper is moist from humidity Remove the moist paper and replace it with new dry paper Too much static electricity is present e Try a new ream of paper e Do not fan transparencies before loading them in the paper tray Unsupported or incorrect paper Use only Xerox approved paper For details see Supported Paper on page 46 The relative humidity of the room is too high Feed paper one sheet at a time Xerox ColorQube 8580 8880 Color Printer 149 User Guide Troubleshooting Paper Misfeeds Probable Causes Solutions The paper is not correctly positioned in the e Remove the misfed sheet and reposition the remaining paper tray properly in the tray e Adjust the paper guides to fit the paper size The paper tray is too full Remove some of the paper Do not load paper past the fill line The paper guides are not correctly adjusted Adjust the paper guides in the tray to match the size of the paper to the paper size
2. M 63 GLOSSY 68 CUPS POT CIOS fc 72 Pre P nched Paper ssecitsscciscstesascescsdcssusstencastcltibbulavsiadeccossbsteoscssubessctuletsnlicehucalebasetasseceddasttbuetesnoshcvsbesdshsccbiseisssueletils 76 Using Custom Paper Sizes eerte entia ni ese resa testen E eR EAR 80 Creating Custom Paper Sizes at the Control Panel eerte 80 Creating Custom Paper Sizes in the Print Driver tette tete ttnnnnttnnn 80 5 Printing 81 4 Xerox ColorQube 8580 8880 Color Printer User Guide Contents Printing OVE View e 82 Selecting Printing O PHONE aic pa ord m eM RON ra E UIDERETUR ME Fo RUM P AF Rd RANG I RU 83 Windows Printing Options 5 aie oedeciceesep etes ceeb e epe ee DURER EE DERE RR ERR ERE ER UHR DR er ehe elo duS 84 Macintosh Printing Options eessssssssssssssscsssssssesssessssssssecsuscsssscenscessesssecessecsseessueesssessnscssncceasessascenseesseessees 85 Using Earthi Smart Settings et titer tegere etes pe ebbe bh nee d pe eene ER e 86 Selecting a Print Qualiby Mode rd saciirisermrrtritnernp trench rint ratae o Etro osea 86 PIU GIF OGLE m 88 Selecting Paper Options for Printing ansasidisesniinidaivanendenhsunclenhsacnsnlsansdbamsasicmvedtecdueds 88 Lole CROITI a ti OM PON E A E E E E A EEE 88 Printing on Both Sides of the Paper s ses
3. 86 Xerox ColorQube 8580 8880 Color Printer User Guide Printing Print Quality Mode Description Enhanced Enhanced is the best print quality mode for business presentations This mode produces superior text resolution and smooth light colors Enhanced mode takes longer to process and print than Standard or Fast Color The default mode is Enhanced Photo Photo is the highest print quality mode for color prints and provides the best detail and smoothness for photo images This mode produces the highest quality color prints with the best text resolution and smoothest light colors Photo mode takes longer to process and print than other print quality modes Setting the PostScript Print Quality Mode 1 Atthe printer control panel use the arrows to navigate to Printer Setup then press OK Navigate to PostScript Setup then press OK 2 3 Navigate to Print Quality Mode then press OK 4 Select the desired mode then press OK PCL Print Quality Modes Print Quality Mode Description PCL Standard Mode PCL Standard mode is the general purpose print quality mode for full speed printing The default setting is Standard PCL Enhanced Mode PCL Enhanced is the best print quality mode for presentations This mode produces superior text resolution and vibrant saturated color prints Setting the PCL Print Quality Mode 1 Atthe printer control panel use the arrows to navigate to Printer Setup then press OK 2 Navigate to PCL Se
4. 48 Supported Paper Types and Welglts siastica teekinzyi toes tnb IER rebut do bd ed 48 Supported Standard Paper SizZeS uc esssssssccsessecsseeccnseecesescesuseccnnscerseecsnsecceseeessuecsensseesuecsnnseseaseeesseecensseesuees 49 Supported Paper Types and Weights for Automatic 2 Sided Printing sss 49 Supported Paper Sizes for Automatic 2 Sided Printing eterne 49 Supported Custom Paper SIZES nescsnssscossscsonsscenesccnsecesneseccnssesonssesneeecensscseneseenseessonscesseeesonesesenseeensersensecessess 50 Supported Envelope Sizes on eesssnsscccssseconsscsensseenseesonsscesseeeconesesonssessseesonssesssesscnsesssonscesseeesonecessseesonsessensscessess 50 Selecting Paper Options for Printing iunii pd dd iin dac n nat EHE E ER DANI db d n p REQUE TR E 51 Setting the Tray TWO NC C 51 Setting the Tray 2 Mode usitatis ba a a ar ib Feri ie t e eB adeb cu 51 Loading IP ADEE genet 53 General Paper Loading Guidelines ee tees reeeenntesennnoettennon tee nsos etes noseittos 53 Loading Paperin Tray aient eripi Erro dicii Racine QU arama Fa d ed o a EE 54 Loadidg Paperin Trays 2 5 oun iliac o act M aret en OD Ua ata Gan UND ea OD 56 Loading Paper tor Automatic Z Sided Printing trente etes terit 58 Printing Special Paper iit eter lente eet ret IRE ERAN ERU EE A A n baee te ee EE ERU 59 ST m 59 np e
5. 1 In your software application access the print settings For most software applications click File gt Print or press CTRL P 2 Select your printer then click Properties to open the print driver dialog box Depending on your application the title of the button varies 3 Inthe Advanced tab double click Notification 4 Click Notify for Completed Jobs 5 Select an option Enabled This option turns on notifications Disabled This option turns off the Notification feature 6 Tosavethe settings click OK Macintosh Printing Options Selecting Printing Options for Macintosh To use specific printing options change the settings before sending the job to the printer 1 In your software application access the print settings For most software applications click File gt Print or press CTRL P Select your printer For Copies amp Pages select Xerox Features To set your preferred printing options click the menus then select desired options To view all options for Xerox Features click Paper Output To send the job to the printer click Print 9x Ur Ev Ys Xerox ColorQube 8580 8880 Color Printer 85 User Guide Printing Saving a Set of Commonly Used Printing Options for Macintosh You can define and save a set of options so that you can apply them to future print jobs To save a set of printing options 1 In your software application access the print settings For most software applications click File
6. Xerox ColorQube 8580 8880 Color Printer 109 User Guide Maintenance 8 Reinstall the pick roller assembly a Holdthe pick roller assembly vertically so that it aligns with the spaces into which it fits b Gently snap the assembly into the slots Ensure that the assembly is reinstalled in the same position as it was when you removed it from the printer C 9 Toclean the separator roller in the tray rub clear packing tape on it 10 Reinstall tray 2 Ensure that the door is closed completely 11 Repeat this procedure for any installed optional paper trays 110 Xerox ColorQube 8580 8880 Color Printer User Guide Maintenance Accessing Maintenance Information This section includes e Viewing Biling Meters Drie Geri sci cec cities rec ttiv eu mist veined a petiti repens ety ipd ee qoo dece 111 e Pintig the supplies Usage Pa sass stan cric oe derbi DOS SE RO REUS CIR EUREN E CRI GI RS RE ERR HH a 111 EE COL RI Usage PON RR 111 You can use the Maintenance Information pages to access helpful information about usage maintenance kit and printer supplies Viewing Billing Meters Information Billing Meters allow you to view impression count details for the printer and to print Billing Meter reports Billing Meters track the total number of page sides not sheets printed for the life of the printer You cannot reset the billing meters To view billing meters 1 Atthe printer control panel to navigate to the Infor
7. The Xerox Warranty Service Agreement or Total Satisfaction Guarantee do not cover damage to the printer caused by improper moving 126 Xerox ColorQube 8580 8880 Color Printer User Guide Troubleshooting This chapter includes General dpoubleshogobN5 sou dotis eati te Seiten bae eerhe aa cte A dase ease aes 128 paperdoiss cnim cacao Uo emer ee E EL UM E 134 Tioubleshooting Prin e QUIY TOT 152 Getting is eM 166 Xerox ColorQube 8580 8880 Color Printer 127 User Guide Troubleshooting General Troubleshooting This section includes e Jii Ik SOG escort eran eta cupida ics cuca cuc TE 128 se ReStarindg Tue P DRE soa ROI three vti usen ERROR et a I E qe 128 dnuterbDoessdlot TODO T acoso tecto Ehud Oo Fe OR It a a au us Heu eaae cu AU Sui 129 e Printer Resets or Turns Off Frequently soc cceo tito terrier Pe gusanasusinecssancovelanenvetaunesiavssoctseebsossasesivectas 129 JPrnting TAKES TOO Dolo essauicicutanc ids Quae a a ones Miele nett rr ee temo RM aa AR ptt 130 e Cannot Print to the Printer with a USB Connection ou eesssesssessesssessecssecssessscssscssessscsssccssccsssssessecaseesseesseeses 130 e Cannot Print to the Printer with a Network Connection esent tenerte tenerte nneennn 131 e Document Fails toP Ns dors ata a rur PRIOR A ante paren eRd cod crt TET 132 jocumentPrints From WONG TII uscito ieri po azione rH pee Hee UEM pesi eio 132 e Printer Makes Unusual Noelses sustain tt e o E Epi
8. The tray contains warped or wrinkled paper Remove the paper smooth it out and reload it If it still misfeeds do not use that paper The paper is moist from humidity Remove the moist paper and replace it with new dry paper Using paper of the wrong size thickness or Use only Xerox approved paper type The label sheet is facing the wrong way in the e Load label sheets according to the instructions from the tray or labels have been removed from the manufacturer sheet Print only on one side of the sheet of labels Use full sheet labels only Load labels face down in Tray 1 Load labels face up in any 525 sheet paper tray Envelopes are loaded incorrectly in the paper Load the envelopes in the paper tray short edge feed with the flaps tray closed The printer feed rollers are dirty With a clean soft cloth clean the feed rollers See also Supported Paper on page 46 Printing on Special Paper on page 59 Cleaning the Feed Rollers on page 107 Paper Jam Message Stays On Probable Causes Solutions Some paper remains jammed in the printer Recheck the media path and make sure that you have removed all of the jammed paper One of the printer doors is open Check the doors on the printer Close any door that is open 150 Xerox ColorQube 8580 8880 Color Printer User Guide Troubleshooting 2 Sided Printing Jams Probable Causes Solutions Using paper of the wrong size thickness or e Use only Xerox
9. You can print the pages in the booklet in reverse order Image and Color Options The Image Options control the way the printer uses color to produce your document The Windows PostScript and the Macintosh drivers provide the widest range of color controls and corrections Each system has standard modes of color control for normal use and custom color options for the more advanced users Image Options are on the Image Options tab of the Properties window There they are divided into Color Correction Color By Words and Color Adjustments tabs For details on accessing the Properties window see Printing Overview on page 82 Color Correction The Color Correction tab provides standard color modes e Xerox Black and White This feature converts all color in the document to black and white or shades of gray e Xerox Automatic Color This feature applies the best color correction to text graphics and images e Custom Automatic Color This feature provides a selection of image simulations to match your document color Xerox ColorQube 8580 8880 Color Printer 91 User Guide Printing Color By Words The Color By Words tab provides a three step process for defining custom color correction By making a selection from each of the three fields you create a sentence for controlling the color characteristics of the document You can create several sentences to more precisely control the color content of the document As you create a Color B
10. B 106 Xerox ColorQube 8580 8880 Color Printer User Guide Maintenance Cleaning the Feed Rollers Periodically inspect the feed rollers in each of the installed trays and clean them if paper dust or other residue is visible Dirt on the feed rollers can cause paper jams or deteriorate print quality To clean the feed rollers 1 Open exit door B Ag 2 Toclean the gray exit rollers use a clean soft cloth UT gt LELT LC f 3 Close exit door B Xerox ColorQube 8580 8880 Color Printer 107 User Guide Maintenance Open tray 1 4 LLL S Clean the gray pick roller using a clean soft cloth 5 Close the tray 6 Clean the rollers at the top of the tray 2 slot 7 Remove tray 2 from the printer a Xerox ColorQube 8580 8880 Color Printer User Guide 108 Maintenance b Inside the printer to the right of the gray pick roller assembly locate the orange release lever To release the roller assembly pull the release lever toward you Note Remember the position of the roller assembly for reinstallation c Grasp and pull the pick roller assembly straight down to remove it from the printer d To clean the pick roller lay a strip of clear packing tape on a table sticky side up Run the pick roller assembly along the length of the tape Note Do not use masking tape or duct tape because they can leave residue on the roller
11. ColorQube 8580 8880 Color Printer User Guide Printing The print driver retains 10 names When adding an 11th name the name used least is deleted automatically from the list To remove names from the list other than the selected name select Clear List 5 Tomake the saved job available for you only select Private For Macintosh to specify a private print job enter a passcode 6 Type then retype a passcode 7 Click OK Note The printer holds the print job until you enter the passcode at the control panel 8 Select other desired printing options and click OK 9 Select the desired settings then click Print 10 Atthe control panel to select Walk Up Features press OK 11 Use the arrows to navigate to the corresponding job type folder then press OK 12 Navigate to your user name then press OK 13 To enter your passcode use the arrow buttons then press OK 14 To select your print job navigate to the corresponding job name then press OK 15 Select an option To print and store the job on the printer select Print and Save then press OK To specify the number of copies use the arrow buttons then press OK Todelete the jobs without printing navigate to Delete then press OK Print With Print With allows you to print stored private and public saved jobs with the current print job For example print a cover letter with a set of saved documents such as brochures or price lists Note This job type is
12. JPG TIFF PNG and PDF Note PDF printing requires use of the optional solid state drive e PCL driver print quality modes PCL Standard Mode PCL Enhanced Mode e PostScript print quality modes Fast Color Provides the fastest full color mode prints Use this mode when you have many images and for previewing your work Standard Produces crisp bright prints at high speed and is ideal for black text Standard mode provides the best trade off between performance and image quality for most jobs Enhanced Use this mode for CAD applications and for fine detail printing with the best overall image quality Lines and edges are enhanced for smoothness and black and dark colors are enhanced for richness Photo This mode provides the best detail and smoothness for photographic images e RAM collation This setting allows the printer to store jobs in memory so that multiple copies can print in page sequence order Page sequence order prints pages according to page sequence for the job for example 123 123 123 Copy number order prints pages according to the number of copies set for the job for example 111 222 333 e Tray 1 with 100 sheet capacity e Tray 2 with 525 sheet capacity e Cartridge free solid ink 22 Xerox ColorQube 8580 8880 Color Printer User Guide Features Options and Upgrades The following options are available for your printer e Productivity Kit with a 32 GB mSata Solid state drive e
13. Pages per Sheet For Macintosh to set options for printing multiple pages on each side of a sheet of paper in the print driver in Copies amp Pages select Layout gt Pages per Sheet Printing Booklets With 2 sided printing you can print a document in the form of a small booklet Create booklets from any paper size that is supported for 2 sided printing The driver automatically reduces each page image and prints four page images per sheet of paper two page images on each side The pages are printed in the correct order so that you can fold and staple the pages to create the booklet When you print booklets using the Windows PostScript or Macintosh driver you can specify the gutter and creep e Gutter Specifies the horizontal distance in points between the page images A point is 0 35 mm 1 72 in e Creep Specifies how much the page images shift outward in tenths of a point Shifting compensates for the thickness of the folded paper which can cause the page images to shift outward slightly when folded You can select a value from zero to 1 point 90 Xerox ColorQube 8580 8880 Color Printer User Guide Printing 1 ei I es The following booklet options are available in some print drivers e Page Borders You can choose to print a border around each page image e Booklet Paper Size You can specify the size of the paper for the booklet e Reading Order
14. Productivity Kit with expandable memory up to 2 GB available in single DDR3 SDRAM slot that supports 1 GB or 2 GB cards e Automatic 2 sided printing e 1 2 0r3additional 525 sheet feeders Order supplies from your channel partner Xerox representative or go to the Xerox Supplies website for your printer model e Xerox ColorQube 8580 Color Printer www xerox com office CQ8580supplies e Xerox ColorQube 8880 Color Printer www xerox com office CQ8880supplies For details see Printing the Configuration Page on page 25 Xerox ColorQube 8580 8880 Color Printer 23 User Guide Features Information Pages This section includes NES cu onsite MODI IS UW MADn innr E 24 Meu IMmomation PROS uL ud CR EE CRI Rn RBRUM RA 24 Printing the Configuration Pgge uuce ocu t i teniente beast pte epu edere buste GU p E cb 25 Your printer has a printable set of information pages These include configuration and font information and more You can use information pages to view the status performance and options of the printer You can access information pages at the control panel or in CentreWare Internet Services Note You can use the menu map to view all of the available information pages that your printer provides Printing the Menu Map The menu map is an information page that you can print from the printer control panel It provides a hierarchical view of all of the menus that you can access for your printer To print the menu
15. To view the printer serial number 1 Atthe printer control panel to navigate to the Information Menu use the arrows then press OK 2 Navigate to Printer Identification then press OK 3 Navigate to Serial When to Order Supplies The control panel displays an error message when supplies must be replaced To avoid interruptions to your printing order supplies when a message first appears on the control panel To view information about the remaining life of supplies 1 Atthe printer control panel to navigate to the Information Menu use the arrows then press OK 2 Navigate to Supplies Info then press OK 3 Toprint the Supplies Usage page navigate to it then press OK Order supplies from your channel partner Xerox representative or go to the Xerox Supplies website for your printer model e Xerox ColorQube 8580 Color Printer www xerox com office CQ8580supplies e Xerox ColorQube 8880 Color Printer www xerox com office CQ8880supplies AN CAUTION Use of non Xerox supplies is not recommended The Xerox Warranty Service Agreement and Total Satisfaction Guarantee do not cover damage malfunction or degradation of performance caused by use of non Xerox supplies or the use of Xerox supplies not specified for this printer The Total Satisfaction Guarantee is available in the United States and Canada Coverage could vary outside these areas Please contact your Xerox representative for details Xerox ColorQube 8580
16. UNIX is a trademark in the United States and other countries licensed exclusively through X Open Company Limited PANTONE and other Pantone Inc trademarks are the property of Pantone Inc Document version 1 0 October 2014 BR10613 en us Contents 1 Safety 9 ElectricaliSafety eee restiterunt ctt des apud beet hope latte Rut ere a 10 General GUI Sca roin dia a Ft Ean HOvau Dd RUOTE Ud UI LU EROS E nA LUAM 10 Power Cord erc a RA E RA A 11 Operational Saf ty s iiaeiai iadsaa asa d iasta vr duum quer dA 12 Ozone RelBdsb canada Hb Arta MUN R E E R AR 12 Printer Pocaton cc osea a E M MM S 12 Operational GUIGEIINGS ERR M 13 dilute di Isrelll e EE 13 Maintenance Safety n ecscssssssssssssssssesssnessssseessnsssssnsssssseesssscsssseesssuscsssncsssseeessusssessecssuscsssnecsssseessssesssssesesueesssnesesaseesses 14 Printer Symbols siete eL EU LA NUM E 15 Environmental Health and Safety Contact Information eterne 16 2 Features 17 Parts of the Printe Pr 18 Front Right i o a ATO A AE ERRER 18 Right Sid Vie Wisesana RM D MM E 19 Meu 19 Control POIL ssgacadasivenidralsibodtaiedenar nium RUP PIU ROO Fn bend a 20 Printer Configurations and Options ia iscsussesssascoesvercvosaisccctancotssiavectossspnnanstevedesnendvesaicecstornvosalinncunaderisvensheransolibtestannies 22 Standard FedtUrGSeiusniseironcsin seniii i ir iy aai E E A T ANSEES Ea 22 Options
17. a 132 e Datuanmd Fine are WMS OG CCE orca sun socer retta Eon aereis toner neas esie rlasseeetsebtteraeetoc edet ee dbend 133 s Automatic 2 Sided Printing PUOBIBEBS a p abun Nu Ina E PhD ERE DAMM DID MEUM RII EIE 133 This section contains procedures to help you locate and resolve problems Resolve some problems by simply restarting the printer Minimizing Ink Usage To save ink leave the printer turned on at all times For more information about minimizing ink usage go to the Xerox Support website for your printer model e Xerox ColorQube 8580 Color Printer www xerox com office CQ8580support e Xerox ColorQube 8880 Color Printer www xerox com office CQ8880support Restarting the Printer Restarting the Printer Using the Restart Option 1 Atthe printer control panel use the arrows to navigate to Shut Down then press OK 2 Navigate to Restart Printer then press OK 3 When the prompt appears press OK 128 Xerox ColorQube 8580 8880 Color Printer User Guide Troubleshooting Restarting the Printer Using the Power Switch 1 Close the printer doors 2 Turn offthe printer using the power switch on the back of the printer 3 Atthe printer control panel within 10 seconds after you turn off the printer to select Standard Shutdown press OK Wait 30 seconds after the printer turns off before proceeding to the next step If the printer does not turn off after two minutes it is not able to complete a standard powe
18. also Clearance Requirements on page 172 Xerox ColorQube 8580 8880 Color Printer 31 User Guide Installation and Setup Modifying General Settings You can modify printer settings from the control panel such as the language date and time and units of measurement You can also enable or prevent automatic Startup page printing when the printer is turned on Configuring General Setup Options You can configure general setup options for your printer from the control panel To configure general setup options 1 Atthe printer control panel use the arrows to navigate to Printer Setup then press OK 2 Select an option A Control Panel Setup You can use this option to access settings such as Language and Control Panel Brightness Printer Controls You can use this option to access settings such as the Startup Page Date and Time and Metric Defaults 3 To configure a setting navigate to the option that you want to change then press OK To view all general setup options print a menu mop For details see Printing a Menu Map on page 24 Setting the Date and Time You can set the date and time at the control panel The date and time stamp appears on various printed documents and reports To set the date and time At the printer control panel use the arrows to navigate to Printer Setup then press OK Navigate to Printer Controls then press OK Navigate to Date and Time then press OK Select an option To increas
19. and D SOR Sueca an ett I DR a A E REAA 23 Information Pages et d aedi does tenebre c dede diea ER E EAREN 24 Printing the Menu Mapossscue ee ERU RUBORE NR A A EEA A 24 Viewing Information Pages aids ets nein tee ord i edito trm One pda e deb 24 Printing the Configuration Page usas iecit Pete icis a v lab eet dic e Qu th n dag 25 Sampl Padel rnense ARN I b ER QUU a aAa 26 Mor DnFOFGBROD aaa innse add Rd d aC Ga dnd ening dienen oco UAE 27 Xerox Welcome Center ttti ttti tti ttcttttd 28 3 Installation and Setup 29 Installation and Setup OvervieW uq ii usen iecit tari ias ie eos RR e RO 30 Selecting a Location for the Printer eeccssssssssssssssssecsssscssssesssuesssssessssseecsnsssssscessssesssasesssueeessncsssseessnsesssncesssseessane 31 Modifying General Settings essei dnd n NP IESU iEn E ari Na EHE ORE LEE 32 Configuring General Setup ODpEHOrs usadas cti taa da datiuo is a udo dux 32 Setting the Date and Time ihe nte pe rin dein ee RRR 32 Disabling the Startup Page teat a Ede A 33 Modifying Powel Sebtm ds iei aoideeptd ecd bct RUM GR dp a DURAN Aq E en PUR Pru C uda DUE 33 Connecting the Printer tette orte e he ee eH PRU pie erbe e tee A sts 34 Printing the Connection Setup Page u secsssssssssssssnessssseessnesssneessseecsssesssseecssuscsssnecssssecssussessseessaeecsnssessaees 34 Xerox ColorQube 8580 8880 Color Printer 3 User Guide Contents Selecting a Connection M BEDOGL escaso onum vbi cin Ai ed Ad C
20. deleted automatically from the list To remove names from the list other than the selected name select Clear List Select Public Click OK Select other desired printing options and click OK go N A tn Select the desired settings then click Print 9 Atthe control panel to select Walk Up Features press OK 10 Use the arrows to navigate to the corresponding job type folder then press OK 11 Navigate to your print job then press OK 12 Select an option To print and store the job on the printer select Print and Save then press OK To specify the number of copies use the arrow buttons then press OK Todelete the jobs without printing navigate to Delete then press OK Printing a Private Saved Job 1 In your software application access the print settings For most software applications press CTRL P for Windows or CMD P for Macintosh 2 Select your printer then open the print driver For Windows click Printer Properties Depending on your application the title of the button varies In Macintosh in the Print window click Copies amp Pages then select Xerox Features 3 For Job Type select Saved Job 4 Inthe Saved Job window for Job Name do one of the following Type a name for the job Click the arrow to the right of the field and select a name from the list Click the arrow to the right of the field and select Use Document Name to use the name of the document 98 Xerox
21. dry locations Most paper is susceptible to damage from ultraviolet and visible light Ultraviolet light from the sun and fluorescent bulbs is particularly damaging to paper e Reduce the exposure of paper to strong lights for long periods of time e Maintain constant temperatures and relative humidity e Avoid storing paper in attics kitchens garages or basements These spaces are more likely to collect moisture e Store paper flat either on pallets cartons shelves or in cabinets Xerox ColorQube 8580 8880 Color Printer 47 User Guide Paper and Media e Avoid food or drinks in the area where paper is stored or handled e Donotopen sealed packages of paper until you are ready to load them into the printer Leave stored paper in the original packaging The paper wrapper protects the paper from moisture loss or gain e Some special media is packaged inside resealable plastic bags Store the media inside the bag until you are ready to use it Keep unused media in the bag and reseal it for protection Paper Tips Page You can print a Paper Tips page that provides a list of all supported paper types and sizes for each paper tray The Paper Tips page also provides details about 1 sided or 2 sided printing options that are available for various paper and media types To print the Paper Tips page 1 Atthe printer control panel to navigate to the Information Menu use the arrows then press OK 2 Navigate to Information Pages t
22. e Width 40 6 cm 16 in e Depth 52 1 cm 20 5 in e Height 37 0 cm 14 6 in e Weight 27 4 kg 60 5 Ib Specifications for Optional Trays 3 5 e Width 40 cm 15 5 in e Depth 50 8 cm 20 in e Height 12 7 cm 5 in e Weight 5 4 kg 12 Ib Clearance Requirements 57 cm 22 5 in 60 cm 24 0 in ls 24 0 in 90 cm 35 5 in 172 Xerox ColorQube 8580 8880 Color Printer User Guide Specifications Environmental Specifications Temperature e Storage and shipping 30 to 60 C 22 to 140 F e Operating 10 32 C 50 90 F Relative Humidity e Storage and shipping 1026 95 non condensing e Operating 10 80 non condensing Note Under extreme environmental conditions such as 10 C and 85 relative humidity defects can occur due to condensation Elevation For optimum performance use the printer at elevations below 3200 m 10 500 ft Xerox ColorQube 8580 8880 Color Printer 173 User Guide Specifications Electrical Specifications 90 140 VAC 47 63 Hz maximum allowable 180 264 VAC 47 63 Hz maximum allowable Default times 1 minute Standby and 30 minutes Power Saver ENERGY STAR 174 ENERGY STAR The ENERGY STAR program is a voluntary scheme to promote the development and purchase of energy efficient models which help to reduce environmental impact Details on the ENERGY STAR program and models qualified to ENERGY STAR can be found
23. find a match in the Troubleshooting Print Quality Pages look in the Solutions column for the action to take to resolve the problem If the problem persists go to e Xerox ColorQube 8580 Color Printer www xerox com office CQ8580support e Xerox ColorQube 8880 Color Printer www xerox com office CQ8880support Xerox ColorQube 8580 8880 Color Printer 165 User Guide Troubleshooting Getting Help This section includes e Contool Pane Messages xuccenere nda p pari onc ash na ema Hm mae GE EI REIS 166 e MORALS SUM OA SSI SAI NE ui EUR a Eb DutE rei HR UE E ORC M EU AM UD EE 166 NIE TOIOENI GE Osa ostensa etos uncus dee AM CIMA EMI d pe UD 167 Xerox provides several automatic diagnostic utilities to help you maintain productivity and print quality Control Panel Messages The printer control panel provides information and troubleshooting help When a fault or warning condition occurs the control panel displays a message informing you of the problem In many cases the control panel also displays an animated graphic showing the location of the problem such as the location of a paper jam For many status and warning messages the control panel Help provides additional information Control Panel Help To view additional information about items and selections that appear on the control panel press the Help button The control panel menu items also have associated help text that describes the menu item To view the help tex
24. our customer website for your printer model Xerox ColorQube 8580 Color Printer www xerox com office CQ8580support Xerox ColorQube 8880 Color Printer www xerox com office CQ8880support To assist you the Welcome Center needs the following information e The nature of the problem e Theserial number of the printer e The fault code e Thename and location of your company 28 Xerox ColorQube 8580 8880 Color Printer User Guide Installation and Setup This chapter includes Installation and Setup OVerVIeW uius sees ccstezscecsacsensecodassanssech aa CARIBE ERR Fco RR se ds 30 Selecting a LocationmTfor tie PIME ete ateret votre een atone eeaeniae 31 ER SC uu isl p Dno m ERAR 32 e Connecting ye Prilikel o eoi eet a etaed a eS 34 2 Configuring Networkand Pinter SeEEIDOO e asia amt Paid NpR EE OR RED P nde Eh Min enone 36 TOSAR tAE SONWANE cece eae ae ee 40 See also The System Administrator Guide for your printer model Xerox ColorQube 8580 Color Printer www xerox com office CQ8580docs Xerox ColorQube 8880 Color Printer www xerox com office CQ8880docs The Installation Guide is packaged with your printer Xerox ColorQube 8580 8880 Color Printer 29 User Guide Installation and Setup Installation and Setup Overview Before printing your computer and the printer must be plugged in turned on and connected The following steps provide an overview of the connection and installation steps for your
25. printer 1 2 3 4 30 Select a location for your printer For details see Selecting a Location for the Printer on page 31 Modify the printer settings as needed For details see Modifying General Settings on page 32 Choose a connection method Connect your printer to your computer with a USB cable For details see Connecting to a Computer Using USB on page 35 Connect your printer to a network with an Ethernet cable For details see Physically Connecting the Printer to the Network on page 35 For a network connected printer configure the network settings For details see Configuring Network and Printer Settings on page 36 You can install print driver software and utilities from the Software and Documentation disc For details see Installing the Software on page 40 Xerox ColorQube 8580 8880 Color Printer User Guide Installation and Setup Selecting a Location for the Printer 1 Select a dust free area with temperatures from 10 32 C 50 90 F and relative humidity 10 80 76 Note Under extreme environmental conditions such as 10 C and 85 relative humidity defects can occur due to condensation 2 Placethe printer on a level solid non vibrating surface with adequate strength for the weight of the printer The printer must be horizontal with all four feet in solid contact with the surface 3 After positioning the printer you are ready to connect it to the power source and computer or network See
26. printers select your printer then click Next If your printer was not detected verify that the printer is on and that the Ethernet or USB cable is connected properly 9 Accept the defaults then click Install Toinstall the optional Windows PCL5 print driver select the corresponding check box Tousethe latest print driver for Download Files From the Internet select the check box 10 Toset the printer as your default printer at the Installation Complete screen for Set Printer as Default select the check box 42 Xerox ColorQube 8580 8880 Color Printer User Guide 11 12 13 Installation and Setup To close the install window click Finish Register your printer or click Close Select or clear the Set Printer as Default and Print a Test Page check boxes Note If your printer does not appear in the list of discovered printers see Advanced Discovery of a Network Printer on page 43 Advanced Discovery of a Network Printer 1 2 If your printer does not appear in the list of discovered printers click Extended Search If your printer still does not appear in the list of discovered printers and you know the IP address a Click the Network Printer icon at the top of the window b Enter the IP address or the DNS name of the printer c Click Search From the list of discovered printers select your printer then click Next If the printer still does not appear in the list of discovered printers and you
27. source Xerox ColorQube 8580 8880 Color Printer 79 User Guide Paper and Media Using Custom Paper Sizes Creating Custom Paper Sizes at the Control Panel Your printer can store up to five custom paper sizes that you create at the printer control panel Custom sizes appear in the order of frequency of use When you select a custom size it goes to the top of the list When you enter a new custom paper size it replaces the least used size To create a custom paper size 1 Load the custom size paper in the tray 2 Atthe control panel when prompted use the arrows to navigate to Change Setup then press OK 3 Navigate to New Custom Size then press OK 4 ForLong Edge and Short Edge do one of the following actions Toaccept the current selection press OK Toenter a new size navigate to Change then press OK To specify a size use the arrows then press OK 5 Navigate to the desired paper type then press OK See also Loading Paper on page 53 Creating Custom Paper Sizes in the Print Driver You can print custom size paper from Tray 1 only Custom size paper settings are saved in the print driver and are available for you to select in all your applications For more information refer to the help for your print driver To access Xerox Print Driver help in the Print Driver window click Help See also Supported Paper on page 46 80 Xerox ColorQube 8580 8880 Color Printer User Guide Printing This ch
28. the printer 4 If the names do not match install the proper print driver for the printer 5 If the print driver name and model are correct set the Print Quality mode and Color Options Setthe Print Quality mode to Standard or Enhanced Setthe Color Options to Automatic Color 6 If the problem persists delete then reinstall the print driver e Ifthe problem still persists ensure that you are not printing through a print server Try printing directly to the printer If the problem persists go to e Xerox ColorQube 8580 Color Printer www xerox com office CQ8580support e Xerox ColorQube 8880 Color Printer www xerox com office CQ8880support See also Restarting the Printer on page 128 Selecting Printing Options on page 83 164 Xerox ColorQube 8580 8880 Color Printer User Guide Troubleshooting Troubleshooting Print Quality Problems in the Printer If you have print quality problems when printing a Demo Page or the Configuration Report from the control panel the problem is in the printer To isolate the problem 1 Atthe control panel print the Troubleshooting Print Quality Pages For details see Printing the Troubleshooting Print Quality Pages on page 154 2 If the prints are too light to see print details ensure that the printer is loaded with undamaged dry supported paper 3 Compare the print quality problems in your document to each of the examples in the Troubleshooting Print Quality Pages If you
29. under General Information locate the current firmware version Xerox ColorQube 8580 8880 Color Printer 25 User Guide Features Sample Pages You can use sample pages to demonstrate the quality of graphics speed of continuous output and color sample charts of the printer Sample Page Name Description Graphics Demonstration This option prints a graphics quality image Office Demonstration This option prints an office quality image 2 Sided Demonstration This option demonstrates printing on both sides of the paper Note This option requires that the 2 sided printing option is installed Print Mode Demonstration This option prints Office Demonstration pages in each of the four print quality modes Fast Color Standard Enhanced and Photo You can use this mode to demonstrate printer speed and resolution CMYK Sampler Pages This selection prints a multi page CMYK color sampler chart RGB Sampler Pages This selection prints a multi page RGB color sampler chart PANTONE Color Sampler Pages This selection prints a multi page PANTONE 256 color sampler chart At the printer control panel to navigate to the Information Menu use the arrows then press OK Navigate to Sample Pages then press OK Navigate to the desired sample page then press OK Iv p RS cl Select an option Single Print This option prints a single page sample print To print press OK Continuous Print This option outputs the sample page repea
30. with holes aligned to the right side of the tray 3 77 Xerox ColorQube 8580 8880 Color Printer User Guide Paper and Media 4 Within your application adjust print margins to accommodate pre punched paper A minimum margin of 19 mm 0 75 in is recommended 5 Verify that the paper is the correct size type and weight If not change the paper settings Note Before you print your job ensure that you select pre punched for paper type in the print driver Printing Pre Punched Paper from Trays 2 5 1 Remove the tray from the printer 2 Remove all paper from the tray 3 Move the length and width guides out a Pinch the guide lever on each guide b Slide the guides outward until they stop c Release the levers 4 Load pre punched paper face down with holes aligned to the right side of the tray Note When the paper guides are adjusted correctly a small space between the paper or media and the guides is normal 78 Xerox ColorQube 8580 8880 Color Printer User Guide Paper and Media Within your application adjust print margins to accommodate pre punched paper A minimum margin of 19 mm 0 75 in is recommended Slide the tray back into the printer Verify that the paper is the correct size type and weight If not change the paper settings Before you print your job ensure that you select pre punched for paper type in the print driver or that you select the corresponding paper tray as the paper
31. 0 8880 Color Printer 5 User Guide Contents Restarting the Printer sette iiaeaa iiia Aaaa E ENE E a e ES 128 Printer Does Not Turm On mre SAA E REESE 129 Printer Resets or Turns Off Frequently cesssssssssseccsssessssecsssscessnecssssccssuccssssccssseesssncssensesssneeessnecesaseessns 129 Printing Takes Too LOM e 130 Cannot Print to the Printer with a USB Connection esee teen ttennttnnttnnnes 130 Cannot Print to the Printer with a Network Connection e eseeeeeentennnttnnnnees 131 Document Fails to Print tet IHRER e peste lettres eb AA AER 132 Document Prints From Wrong Tray sssccsssscssecssecsescsssccssccesnscenscessessssesssecsssessusccsuscensccsnscesscssscesseeesueeesseesss 132 Printer Makes Unusual NoOiSeS cssccsssscssssssssssecsssssssssecssssecsssesssscesssussseasessssseessnscsssseessnucessasesssaeecsanesssaseessns 132 Date and Time are Incorrect u sceeesssssssssssssssessssseessnsesssnscsssseecsssesssseecssuscsssnecsssseessnsssssseessuscessanesssaeecssnesssaseessns 133 Automatic 2 Sided Printing Problems ccssssscsssssssssesssnsesssssecssussssssesssuscsssnecssseesssnessssseessneesssncessseeessueeees 133 Raper J AmS e e 134 Minimizinig Paper JAMS eerte ctn etate rete tone prete tast eec tette bet bles obe ete box cabs ebat ecu neg 134 Clearing Paper JAMS ainnirean Na E pee EUER 136 Troubleshooting Paper Jams uu ccsscsssssssssssesssssssneessssesssncsssssesssussss
32. 0 Color Printer User Guide Printing Printing Special Job Types This section includes SIP GAN emm 95 s Roo Pullibassasceccst dun NEM IM I GM MU E ener NT 96 s Person b s er ane preteen E PTO M I ME uade 97 e Saved Joi cec A Getestet ia AAS NAE S A PARIE E OAI PEE EE 97 PINEA e TNR EEUU 99 Special job types allow you to send a print job from your computer then print it from the printer control panel Select special job types in the Printing Preferences of the print driver For some special job types for security you can set a user name and passcode The passcode is associated with your user name After you set a passcode it becomes the default passcode for any print job that requires a passcode on all Xerox printers You can reset the passcode at any time from any window that contains the passcode Notes e Tousethis feature you must have the optional solid state drive installed e Notall options listed are supported on all printers Some options apply only to a specific printer model configuration operating system or driver type You can find special print jobs at the printer control panel in the Walk Up Features job type folder At the control panel to select Walk Up Features press OK To access special job types for a USB connected Macintosh verify that the Hard Drive option is installed To verify the Hard Drive option select System Preferences gt Printers amp Scanners YourXeroxPrinter Options amp Su
33. 163 Your printer is designed to produce consistently high quality prints If you observe print quality problems use the information in this section to troubleshoot the problem If the problem persists go to AN 152 Xerox ColorQube 8580 Color Printer www xerox com office CQ8580support Xerox ColorQube 8880 Color Printer www xerox com office CQ8880support CAUTION The Xerox Warranty Service Agreement or Xerox Total Satisfaction Guarantee does not cover damage caused by using unsupported paper or special media The Xerox Total Satisfaction Guarantee is available in the United States and Canada Coverage could vary outside these areas Contact your Xerox representative for details Xerox ColorQube 8580 8880 Color Printer User Guide Troubleshooting Controlling Print Quality This section includes amp Paperand Medi m E 153 s JPrntouality Nodes sc adu RUE Na tC litus CUN RR DL URDU ere ESL IP DOE AUS 153 Various factors can affect the quality of the output of your printer For consistent and optimum print quality use paper designed for your printer and correctly set the Print Quality Mode and Color Adjustments Follow the guidelines in this section to maintain optimum print quality from your printer Note Print driver settings override control panel settings when you print using the print driver software on your computer Paper and Media Your printer is designed to use vari
34. 2 Xerox ColorQube 8580 8880 Color Printer User Guide Printing Scaling Options Scaling enlarges or reduces a page image to match a selected output paper size You can reduce the image to as little as 25 76 of its original size or enlarge it as much as 400 For more information refer to the help for your print driver To access Xerox Print Driver help in the Print Driver window click Help Printing Watermarks A watermark is special purpose text that can be printed across one or more pages For example you can add a word like Copy Draft or Confidential as a watermark instead of stamping it on a document before distribution Notes e Notalloptions listed are supported on all printers Some options apply only to a specific printer model configuration operating system or driver type e Watermarks are not supported for some print drivers when booklet is selected or when more than one page is printed on a sheet of paper Xerox ColorQube 8580 8880 Color Printer 93 User Guide Printing Using the watermark options you can do the following e Create a watermark or edit an existing watermark using the Watermark Editor AText Watermark uses the characters typed in the Text field as the watermark You can create atext watermark to print on a document Select options such as font size font type font color and angle APicture Watermark uses an image as the watermar
35. 4 Troubleshooting Clearing Jams at Trays 3 4 or 5 1 Remove the tray from the printer Remove all lower paper feed trays 2 Xerox ColorQube 8580 8880 Color Printer 145 User Guide Troubleshooting 3 Verify that the paper is loaded correctly in the tray and that the guides are pressed firmly against the paper a Press and slide the length guide until the arrow points to the appropriate paper size and the guide clicks into place b Slide the width guides until the arrows point to the appropriate paper size on the bottom of the tray and the guides click into place Note When the paper guides are adjusted correctly a small space between the paper or media and the guides is normal 146 Xerox ColorQube 8580 8880 Color Printer User Guide Troubleshooting 4 Check for any jammed paper that hangs down from the top of the tray slot 5 If paper protrudes from the base of the tray gently pull it up and out in the direction shown In order to clear the paper jam remove the tray directly above the jam where the bottom of the paper is visible Xerox ColorQube 8580 8880 Color Printer 147 User Guide Troubleshooting 6 Confirm that all paper fragments are removed 7 Replace all trays then push each one completely into the printer 148 Xerox ColorQube 8580 8880 Color Printer User Guide Troubleshooting Troubleshooting Paper Jams This section includes e Multiple Sheets Pulled Together
36. 80supplies To replace the maintenance kit 1 Open maintenance door D AN WARNING Internal parts of the printer can be hot Use caution when doors and covers are open From the maintenance kit slot remove the maintenance kit labeled A For full installation and disposal information follow the illustrated instructions included with the maintenance kit Xerox ColorQube 8580 8880 Color Printer 117 User Guide Maintenance 2 Insertthe replacement maintenance kit and push it into the maintenance kit slot completely Note If you do not insert the kit fully a message appears on the control panel Maintenance Kit is Missing 3 Close maintenance door D 118 Xerox ColorQube 8580 8880 Color Printer User Guide Maintenance Ordering Supplies This section includes e Locating tie Sena NUMO sccoese nnam descuento meoaan arenas 119 Wiene Order SUPPE S s ipe oreet hO rit R ER CR dena deck HERREN EE ou Rede 119 6 3CONSQIIBIMBS sos s ELEC oti const E atop UE rer hr Duc E esu EDI 120 e Viewing ne Maintenance IESUS s oett toco retro tenter river vere attese ebrietas bete SESE 120 amp JCustorierepldcegble DIIS auae rites eee a M T e dU 120 LEE ele USS E 121 Locating the Serial Number Before you order supplies or contact Xerox for assistance locate the printer serial number The serial number is located behind front door A on the printer frame You can also view the serial number on the printer control panel
37. 8880 Color Printer 119 User Guide Maintenance Consumables Consumables are printer supplies that get depleted during the operation of the printer Consumable supplies for this printer are the Genuine Xerox ColorQube solid ink in cyan magenta yellow and black The ink shapes can vary by printer model Ensure that you order the correct ink for your specific printer model Ay CAUTION Use of ink other than Genuine Xerox ColorQube solid ink can affect print quality and printer reliability It is the only ink designed and manufactured under strict quality controls by Xerox for specific use with this printer To save ink leave the printer turned on at all times To conserve energy use the printer uses Power Saver when inactive For details see Modifying Power Settings on page 33 Viewing the Maintenance Kit Status Routine maintenance items are printer parts that have a limited life and require periodic replacement Replacements can be parts or kits Routine maintenance items are typically customer replaceable The maintenance kit is the only routine maintenance item for this printer Replacement maintenance kits are available through your local reseller or on the Xerox Supplies website for your printer Extended capacity maintenance kits are available for your printer e Xerox ColorQube 8580 Color Printer www xerox com office CQ8580supplies e Xerox ColorQube 8880 Color Printer www xerox com office CQ8880supplies To view the mai
38. AN tI A Ert REF d ERR 34 Configuring Network and Printer Settings tette tette treten tette tnnt ttt nostttts nosse 36 About TCP IP and IP Addresses 25 nodsegoctens pa phiotd uon Elea proxi se ioRa Rn EORUM RR 36 Viewing the Automatically Assigned IP Address ettet 36 Assigning a Static IPv4 Address Manuoally usucessciein iiiter tenuta ttr tact et 37 Accessing CentreWare Internet Services teeetennn tentes nnttnnn ttt ttttnnsttens 38 Using PhaserSMART Technical Support eee essen ttes nntentn stent tnos ette sets nostttts tests 39 Installing the SoftWAFE NER 40 Before You Begin MM 40 Operating System Requirements ssseessesssseesessesseseecesesssoeeeessssecoeesessesoeecessssececessssetoresesssoreceessseeecessssseseeseesssre 40 noi iggdsl C 40 Using Wall Tre El EEOT ooi tio ORG LUN IURE HERRERA PERDRE en IRAE Aa OD UR 41 Installing the Print Drivers 0 esssossccsssseconsccsensecenseesonsscesssescnsecesonseesseessonecceneesennssesonssesssessensssseneeeensessennecessets 42 4 Paper and Media 45 Supported xcs IR Rn 46 Recommended Paper dtt te b ei d epis lepus ttes dut ces 46 Orde ring PaP ET NR ER ERR us 47 Paper That Can Damage Your Printer sssssssssccseseesnseccsnsserseeeccnsccccassecsusecesnseesssescsnscessnseessueesennseesaeeesenes 47 Pap r Storage Olde TS oscescoeitacsi tt Gand Nri Uta Final alent a REA 47 Paper Eae
39. CQ8580supplies e Xerox ColorQube 8880 Color Printer www xerox com office CQ8880supplies Ay CAUTION The Xerox Warranty Service Agreement or Xerox Total Satisfaction Guarantee does not cover damage caused by using unsupported paper or specialty media The Xerox Total Satisfaction Guarantee is available in the United States and Canada Coverage could vary outside these areas Please contact your local representative for details See also Ordering Supplies on page 119 Paper That Can Damage Your Printer Some paper and other media types can cause poor output quality increased paper jams or damage your printer Do not use the following e Rough or porous paper e Plastic media other than supported transparencies e Paper that has been folded or wrinkled e Paper with cutouts or perforations e Stapled paper e Envelopes with windows metal clasps side seams or adhesives with release strips e Padded envelopes e Plastic media e Ironon transfer paper A CAUTION The Xerox Warranty Service Agreement or Xerox Total Satisfaction Guarantee does not cover damage caused by using unsupported paper or special media The Xerox Total Satisfaction Guarantee is available in the United States and Canada Coverage could vary outside these areas Contact your Xerox representative for details Paper Storage Guidelines Storing your paper and other media properly contributes to optimum print quality e Store paper in dark cool relatively
40. Ensure that you are using the correct paper For details see Supported Paper on page 46 Do not use unsupported paper media or paper heavier than 120 g m for automatic 2 sided printing For details see Supported Paper Types and Weights for Automatic 2 Sided Printing on page 49 Your printer model is not configured with Use manual 2 sided printing to print the job automatic 2 sided printing For details see Options and Upgrades on page 23 For details see Using Manual 2 Sided Printing on page 90 Xerox ColorQube 8580 8880 Color Printer 133 User Guide Troubleshooting Paper Jams This section includes v NUI POE JOD na escaso sere entrar er test mete n cua bina OmU eH UM DR OENUROMUSES 134 HE C unos MORE ELS 136 Jroublesnootug Paper NNN S cote de acces cenare ciis uke urere estate take Cua ete etas People eO DOE PREER 149 Minimizing Paper Jams The printer is designed to function with minimal paper jams using Xerox supported paper Other paper types can cause jams If supported paper is jamming frequently in one area clean that area of the paper path To avoid damage always remove jammed paper carefully without tearing it Try to remove the paper in the same direction it normally moves through the printer Even a small piece of paper left in the printer can cause a jam Do not reload paper that has jammed The following can cause paper jams e Selecting the incorrect paper type in the print driver e Using dam
41. N n REB DUM Ir OFDM 48 amp Supported standard Papel SIZ65 cuando des E ADR QR RUN o e c OS tp dc 49 e Supported Paper Types and Weights for Automatic 2 Sided Printing s 49 e Supported Paper Sizes for Automatic 2 Sided Printing e esee eeeennneeeesnnceeeesn 49 e Supported Custom PAPET SEES adeo eR d pacte a uel beo Osa up te rente e 50 e Supported Envelope SIEG ccisiprte isrener tee neseestnee sida entered ex absnsetameesdaveavetgudatanuse A Sasaka 50 Your printer is designed to use various paper and other media types To ensure the best print quality and to avoid jams follow the guidelines in this section For best results use Xerox paper and media recommended for your printer Recommended Paper A list of paper and media recommended for your printer is available at North America e Xerox ColorQube 8580 Color Printer www xerox com printer supplies recommended paper enus e Xerox ColorQube 8880 Color Printer www xerox com printer supplies recommended paper enus European Union e Xerox ColorQube 8580 Color Printer www xerox com europaper e Xerox ColorQube 8880 Color Printer www xerox com europaper See also Paper Tips Page on page 48 Supported Paper Types and Weights on page 48 46 Xerox ColorQube 8580 8880 Color Printer User Guide Paper and Media Ordering Paper Order supplies from your local reseller or go to e Xerox ColorQube 8580 Color Printer www xerox com office
42. Printer 39 User Guide Installation and Setup Installing the Software This section includes 2 PODENDO CDM n NEED MUN REI RROROMME UNE Lc RR DRM D 40 e OperdtngSsystemiteguile meli uana caca pq shes coh eta oS Du feto ES Sete LO OUR DERI RCRUM NE 40 LEES celsior PE DR tren ayer irre tay 40 e sing VV AU To WS WC EEN OUI aseo e N rarteretes entis ipsc Seer A tasterett lt estre SS 41 e Jussellinguge ABRE DIVE Seia SEU a al uM ANI LM EE 42 Before You Begin Before you install the software for your printer complete the following steps 1 Ensure that the printer is connected and turned on fthe printer is connected to a network verify that it has a valid IP address f you are using USB ensure that the printer is connected to your computer 2 Review the operating system requirements for your computer Review the list of available print drivers Operating System Requirements e Windows XP SP3 Windows Vista Windows 7 Windows 8 Windows Server 2003 Windows Server 2008 Windows Server 2008 R2 and Windows Server 2012 e Macintosh OS X version 10 7 and later e UNIXandLinux Your printer supports connection to various UNIX platforms through the network interface Available Print Drivers Xerox provides print drivers for various page description languages and operating systems You can use a Xerox print driver to select printer features To install print drivers and utilities for your printer you can use the Software
43. Qube 8580 Color Printer www xerox com environment_europe e Xerox ColorQube 8880 Color Printer www xerox com environment_europe 16 Xerox ColorQube 8580 8880 Color Printer User Guide Features This chapter includes x Parc olthe MERE SR EXE Rer hbiR uin IN UNE URNA MR RR Up fco CEDAR 18 Puer Configorations and OBPIOBS uc iria et a Rer uei Mb tua aS RUE RU U QU HUN nO EUR M MEE 22 EPI uds PUT Tm 24 SOmpDpie PUES meist emi een O a M E LI A Lu MEE 26 EE More 01000 27 Xerox ColorQube 8580 8880 Color Printer 17 User Guide Features Parts of the Printer This section includes NEN od eR EET 18 s Ig Side IB coss dq beer RE op gar DUCUM E DNE TUE E LUNES 19 REOT VEN eoa ecu tr Oe eR rr E ERI ES LEM RT EM 19 Control Panel sissa ertt tae ra terree itn etietici etes i EAEan urere iasusnesncstieseunctctvedbuahssesiats 20 1 Tray 2 with 525 sheet capacity 2 Tray 1 Multi Purpose Tray MPT with 100 sheet capacity 3 Control Panel 4 Handle for Door B 5 Door A Release Lever 6 Exit Door B 7 Door C for Ink Loading 18 Xerox ColorQube 8580 8880 Color Printer User Guide 9 10 11 12 13 14 Legal A4 Output Tray Extension Interface I O Door E Maintenance Door D Front Door A Tray 3 Optional 525 Sheet Feeder Tray 4 Optional 525 Sheet Feeder Tray 5 Optional 525 Sheet Feeder Features Right Si
44. R3 SDRAM slot that supports 1 GB or 2 GB cards Interfaces e Ethernet 10 100 1000Base TX e Universal Serial Bus USB 2 0 Mass Storage Optional 32 GB mSata solid state drive 176 Xerox ColorQube 8580 8880 Color Printer User Guide Regulatory Information This appendix includes e JBasucpegulatioliSucosieseneadanE SU roi PT ER EEUU MIL MEA E I0 0o 1 cat ht eI em Xerox ColorQube 8580 8880 Color Printer 177 User Guide Regulatory Information Basic Regulations Xerox has tested this printer to electromagnetic emission and immunity standards These standards are designed to mitigate interference caused or received by this printer in a typical office environment United States FCC Regulations This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy If it is not installed and used in accordance with these instructions it may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his her own expense If this equipment does cause harmful interference to radio o
45. ad end flap envelopes with the flaps closed flaps up and flaps on the leading edge going into the printer 4 Verify that the paper is the correct size type and weight If not change the paper settings Note Before you print your job ensure that you select Envelope for paper type and select the envelope size in the print driver Xerox ColorQube 8580 8880 Color Printer 61 User Guide Paper and Media Printing Envelopes from Trays 2 5 1 Remove the tray from the printer 2 Remove all paper from the tray Move the length and width guides out a Pinch the guide lever on each guide b Slide the guides outward until they stop c Release the levers 4 Toload envelopes with long edge flaps place the envelopes with the short edge going into the printer flaps down and to the right Do not load more than 40 envelopes 62 Xerox ColorQube 8580 8880 Color Printer User Guide Paper and Media 5 Adjust the length and width guides Notes e Do not load envelopes above the bottom fill line Overfilling the tray can cause the printer to jam e When the paper guides are adjusted correctly a small space between the envelopes and the guides is normal 6 Slide the tray back into the printer 7 Verify that the paper is the correct size type and weight If not change the paper settings Note Before you print your job ensure that you select Envelope for paper type and select the envelope size in the print dri
46. age you to check if this is suitable for your printing needs ENERGY STAR The ENERGY STAR program is a voluntary scheme to promote the development and purchase of energy efficient models which help to reduce environmental impact Details on the ENERGY STAR program and models qualified to ENERGY STAR can be found at the following website www energystar gov index cfm fuseaction find a product showProductGroup amp pgw code IEQ Power Consumption and Activation Time The amount of electricity a product consumes depends on the way the device is used This product is designed and configured to enable you to reduce your electricity costs After the last print it switches to Ready Mode In this mode it can print again immediately if required If the product is not used for a period of time the device switches to a Power Saver Mode In these modes only essential functions remain active in order to enable reduced product power consumption Upon exiting from Power Saver Mode the first print will take slightly longer than in Ready Mode This delay is the result of the system waking up from Power Saver mode and is typical of most imaging products on the market If you wish to set a longer Activation Time or would like to completely deactivate the Power Save Mode please consider that this device may then only switch to a lower energy level after a longer period of time or not at all To learn more about Xerox participation in sustainability initiative
47. aged paper e Using unsupported paper e Loading paper incorrectly e Overfilling the tray e Adjusting the paper guides improperly Avoid the following e Polyester coated paper that is designed specially for inkjet printers e Highly glossy or coated paper e Paper that is folded wrinkled or excessively curled e Fanning transparencies before loading in the paper tray e Loading more than one type size or weight of paper in a tray at the same time e Loading hole punched paper or paper with folded corners or staples in the document feeder e Overfilling the paper trays e Allowing the output tray to overfill e Allowing the output tray to fill with more than a few transparencies 134 Xerox ColorQube 8580 8880 Color Printer User Guide Troubleshooting To prevent paper jams Use only supported paper For details see Supported Paper on page 46 Follow proper paper handling and loading techniques Always use clean undamaged paper Avoid paper that is curled torn moist creased or folded To separate the sheets before loading into the tray fan the paper Observe the paper tray fill line never overfill the tray Remove transparencies from the output tray immediately after printing Adjust the paper guides in all trays after inserting the paper A guide that is not properly adjusted can cause poor print quality misfeeds skewed prints and printer damage After loading the trays select the correct paper
48. an Genuine Xerox ColorQube solid ink can affect print quality and printer reliability It is the only ink designed and manufactured under strict quality controls by Xerox for specific use with this printer Order supplies from your channel partner Xerox representative or go to the Xerox Supplies website for your printer model e Xerox ColorQube 8580 Color Printer www xerox com office CQ8580supplies e Xerox ColorQube 8880 Color Printer www xerox com office CQ8880supplies Ay CAUTION Use of non Xerox supplies is not recommended The Xerox Warranty Service Agreement and Total Satisfaction Guarantee do not cover damage malfunction or degradation of performance caused by use of non Xerox supplies or the use of Xerox supplies not specified for this printer The Total Satisfaction Guarantee is available in the United States and Canada Coverage could vary outside these areas Please contact your Xerox representative for details 114 Xerox ColorQube 8580 8880 Color Printer User Guide Maintenance Emptying the Waste Tray When the waste tray is full the control panel displays an Empty Waste Tray message To empty the waste tray 1 Open maintenance door D 2 Remove the waste tray labeled B from the waste tray slot A WARNING The waste tray can be hot handle it carefully Note The waste tray locks when the printer is in a warm up cycle or following the Eliminate Light Stripes troubleshooting routine 3 If the t
49. ance ER rte edis ie Pee Rte Phe E e a tees ee a 112 le inni 119 Locating the Serial Number reete titt reitera ette eher rer A 119 When to Order Supplies 0 0 cccsssssssssssssnescssssessssecssnscsssnscsssnecsssseessusccssnsesssueesssseessnseessusecssnscsssseessuscessaseessueesssees 119 CONSUMIGDIES M M 120 Viewing the Maintenance Kit Status csssscssscsssscsneccssssssseesseesssessnscssssccssccesscesseesseesseeesueessseesaessucesesees 120 Customer Replaceable Units cesssssscsssesssssscsssscssssecssnsesssueesssnscssaseessuesssnecessseessuscessnscsssneesssscessacesssneesssees 120 R cycling SUP PLIGS es iccccssiasaveciswsaaccsssdanseiQeeesesdabeusdatichccaaseasesdesschavsthcstuetbsedatleceesdeeucescslathisseseshacthlesina icacssbetaeetianut tss 121 Mo vingthe Printe mm 122 Precautions for Moving the Printer cseccsssssccsssscsssescsssccsssesssseesssnsssssnesesseessusssesseessnscsssanesssaeecsausssaseessns 122 Moving the Printer Within the Off ICO sssssssssssseccsssscsssnscsssseessuscssssccssuecsssssccessecssssecsenscessueesssnessseseesses 123 Preparing the Printer for SHIPMENt ssescssssecsssssssseecsssscsssnccssseecssucssssccesueecssnsccsssecssanecsenscessneesssnesesaseesses 124 Troubleshooting 127 General Troubleshooting ttt ret dert HA RR RA AERE Le EE E A Rb RUE EU ied 128 Minimizing Ink Usage rtt Derbi adco iere aeri testae 128 Xerox ColorQube 858
50. and Documentation disc To download the latest print drivers for your printer e Xerox ColorQube 8580 Color Printer www xerox com office CQ8580drivers e Xerox ColorQube 8880 Color Printer www xerox com office CQ8880drivers 40 Xerox ColorQube 8580 8880 Color Printer User Guide Print Driver Windows PostScript Driver Macintosh OS X version 10 7 and later Windows PCL5c Driver Xerox Global Print Driver Windows Xerox Mobile Express Driver Windows Software and Documentation disc and Web Software and Documentation disc and Web Software and Documentation disc and Web Web only Installation and Setup Description The default print driver is PostScript To take full advantage of the custom features of your printer use the PostScript print driver Install this print driver to enable printing from a Mac OS X version 10 or later operating system You can use the Printer Command Language PCL print driver for applications that require PCL The Global Print Driver uses bi directional communication to discover the features for any supported Xerox printer Once it discovers the features then it configures itself to support those features The Xerox Mobile Express Driver works with any printer available to your computer that supports standard PostScript It configures itself for the printer you select every time you print If you travel frequently to the same sites you can save your favorite printers i
51. aper jams in the remaining trays For details see Clearing Paper Jams on page 136 140 Xerox ColorQube 8580 8880 Color Printer User Guide Troubleshooting Clearing Jams at Tray 2 1 Remove tray 2 from the printer 2 Remove the top sheet of paper from the paper tray Xerox ColorQube 8580 8880 Color Printer 141 User Guide Troubleshooting 3 Verify that the paper is loaded correctly in the tray and that the guides are pressed firmly against the paper a Press and slide the length guide until the arrow points to the appropriate paper size and the guide clicks into place b Slide the width guides until the arrows point to the appropriate paper size on the bottom of the tray and the guides click into place Note When the paper guides are adjusted correctly a small space between the paper or media and the guides is normal 142 Xerox ColorQube 8580 8880 Color Printer User Guide Troubleshooting 4 Check for any jammed paper that hangs down from the top of the tray slot Note Do not pull paper from the tray slot 5 Toremove jammed paper that hangs from the tray slot do the following a Toopen front door A on the front of the printer pull up the latch b Xerox ColorQube 8580 8880 Color Printer 143 User Guide Troubleshooting Close front door A C Insert tray 2 into the printer then push it all the way in 6 Xerox ColorQube 8580 8880 Color Printer User Guide 14
52. approved paper type e Do not use envelopes labels reloaded paper or paper heavier than 122 g m for automatic 2 sided printing Paper type is set incorrectly in the print driver Ensure that the paper type is set correctly in the print driver and the corresponding paper is loaded in the correct tray The following types of paper can be used for automatic 2 sided printing Plain Lightweight Letterhead Pre Printed Pre punched Colored Paper Lightweight Cardstock Paper is loaded in the wrong tray Ensure that paper is loaded in the correct tray Tray is loaded with mixed paper Load the tray with only one type and size of paper See also Supported Paper Sizes for Automatic 2 Sided Printing on page 49 Supported Paper Types and Weights for Automatic 2 Sided Printing on page 49 Supported Paper on page 46 Xerox ColorQube 8580 8880 Color Printer 151 User Guide Troubleshooting Troubleshooting Print Quality This section includes be Kol Take pe Pint RIUISI n EE EE 153 Printing the Troubleshooting Print Quality PAGe i ccssccnsccsscssesccacsssstesecusssessscesatssceseacoaccessGeossenssnncasecouesansneon stavieones 154 Trotiblesnooting Print Quality Pre WAS iessceecsocesssacecnsancdusiecesel ueber o an capacities b RR eU DOES TUE i 155 Troubleshooting PROCS Ra cocto treerstoe YE eret rhtrreetouetoetevt e tamem TEENE E Aaea E VENEA EAn E petas ipte i 160 Advanced Troubles Noo Mecres aate EDU Depatut qute ped EA Eae
53. apter includes Py QUERI ue cs enn PERDU RIO MEDIE EU 82 Selecting Ponting O DBIOEIS usus epe teca adero du UR Ue d bI esatta et DH Sc n c n Tee AREE 83 Printing uzisiui Tc ME 88 Pining specal I Or TVDeS aecenas Dates bp ea eee DT c quM 95 Xerox ColorQube 8580 8880 Color Printer 81 User Guide Printing Printing Overview Before printing your computer and the printer must be plugged in turned on and connected to an active network Make sure that you have the correct print driver software installed on your computer For details see Installing the Software on page 40 1 Selectthe appropriate paper 2 Load paper in the appropriate tray On the printer control panel specify the size color and type 3 Access the print settings in your software application For most software applications press CTRL P for Windows or CMD P for Macintosh 4 Select your printer 5 Access the print driver settings by selecting Properties or Preferences for Windows or Xerox Features for Macintosh The title of the button can vary depending on your application 6 Modify the print driver settings as necessary then click OK 7 Click Print to send the job to the printer See also Loading Paper on page 53 Selecting Printing Options on page 83 Printing on Both Sides of the Paper on page 89 Printing on Special Paper on page 59 82 Xerox ColorQube 8580 8880 Color Printer User Guide Printing Selecting Printing Options This s
54. are printing 10 copies the first one prints as the proof copy The other nine copies are stored in the printer 96 Xerox ColorQube 8580 8880 Color Printer User Guide Printing 7 Atthe control panel to select Walk Up Features press OK 8 Usethe arrows to navigate to the corresponding job type folder then press OK 9 Navigate to your print job then press OK 10 Select an option To print and delete the job press OK Todelete the jobs without printing navigate to Delete then press OK Personal Print Personal Print allows you to store a document in the printer then print it from the control panel To print using Personal Print 1 In your software application access the print settings For most software applications press CTRL P for Windows or CMD P for Macintosh 2 Select your printer then open the print driver For Windows click Printer Properties Depending on your application the title of the button varies In Macintosh in the Print window click Copies amp Pages then select Xerox Features For Job Type select Personal Print Select other desired printing options and click OK At the control panel to select Walk Up Features press OK Use the arrows to navigate to the corresponding job type folder then press OK Navigate to your user name then press OK Cors es er Select an option To print and delete the job press OK Todelete the jobs without printing navigate to Dele
55. at is behind the front door until it snaps into the up position then gently pull out any jammed paper 3 Check for any jammed paper Xerox ColorQube 8580 8880 Color Printer 137 User Guide Troubleshooting 4 Toremove any jammed paper grasp the paper and gently pull it up and out in the direction as indicated 5 Confirm that all paper fragments are removed 6 Lowerthe paper guide then push the paper guide back to its original position until it snaps in place 7 Close front door A 8 If you did not locate the jam check exit door B 9 If the control panel continues to indicate a paper jam check for paper jams in the remaining trays For details see Clearing Paper Jams on page136 138 Xerox ColorQube 8580 8880 Color Printer User Guide Troubleshooting Clearing Jams at Exit Door B 1 Open exit door B 2 Toremove any jammed paper grasp the paper and gently pull it up and out in the direction as indicated 3 If you did not locate the jammed paper to search further lift the paper guides Xerox ColorQube 8580 8880 Color Printer 139 User Guide Troubleshooting 4 Toremove any jammed paper grasp the paper and gently pull it up and out in the direction as indicated 5 Close exit door B MITT e 6 If you did not locate the jam check front door A 7 If the control panel continues to indicate a paper jam check for p
56. at the following website www energystar gov index cfm fuseaction find a product showProductGroup amp pgw c ode IEQ The ENERGY STAR and ENERGY STAR mark are registered United States trademarks The ENERGY STAR Imaging Equipment Program is a team effort between United States European Union and Japanese governments and the office equipment industry to promote energy efficient copiers printers fax multifunction printers personal computers and monitors Reducing product energy consumption helps combat smog acid rain and long term changes to the climate by decreasing the emissions that result from generating electricity Xerox ColorQube 8580 8880 Color Printer User Guide Specifications Performance Specifications Printing Resolution Maximum Resolution 2400 FinePoint Print Speed This table defines the maximum print speed in pages per minute ppm for PostScript print quality modes Print Quality Mode Tray 1 1 Sided Other Trays Auto 2 sided Other Trays This table defines the maximum print speeds in pages per minute ppm for PCL print quality modes Print Quality Mode Tray 1 1 Sided Other Trays Auto 2 sided Other Trays PCL Standard Mode 11 ppm 20 ppm 18 ppm PCL Enhanced Mode 11 ppm 11 ppm 11 ppm Xerox ColorQube 8580 8880 Color Printer 175 User Guide Specifications Controller Specifications Processor RISC CPU 1 GHz processor Memory 1 GB RAM memory expandable up to 2 GB available in a single DD
57. ay A CAUTION There are separate fill lines inside of the tray for different types of paper and media Do not load the tray above the appropriate fill line Overloading the tray can cause the printer to jam 5 Adjust the width guides until they touch the edges of the paper When the paper guides are adjusted correctly a small space between the paper or media and the guides is normal Xerox ColorQube 8580 8880 Color Printer 57 User Guide Paper and Media 6 Slide the tray back into the printer 7 Verify that the paper is the correct size type and weight If not change the paper settings Loading Paper for Automatic 2 Sided Printing e For automatic 2 sided printing from tray 1 load paper face up with the top of the page toward the front of the printer e For automatic 2 sided printing from trays 2 5 load the paper face down with the top of the page toward the back of the printer 58 Xerox ColorQube 8580 8880 Color Printer User Guide Paper and Media Printing Special Paper This section includes e EN OPO ear uU DICEREM CRIME DACH CONDE EM PS RCM errr 59 s JOb8lSonsenceasebemu teta aen ORUM ce UU E LM I ELEME acne stip PME 63 LEME 0o eoo PEE 68 LEER UU I DIEI eR RN 72 e ESTP Papeieren itle rpm Mute E D RM dE 76 Envelopes Guidelines for Printing Envelopes You can print envelopes from any tray that supports the size and type of envelope that you are using Print quality depends on t
58. cedure that is not described in the documentation supplied with your printer e Do not use aerosol cleaners Clean with a dry lint free cloth only e Donot burn any consumables or routine maintenance items For more information on the Xerox supplies recycling program go to Xerox ColorQube 8580 Color Printer www xerox com gwa Xerox ColorQube 8880 Color Printer www xerox com gwa See also Cleaning the Printer on page 104 Moving the Printer on page 122 14 Xerox ColorQube 8580 8880 Color Printer User Guide Safety Printer Symbols Description Warning or Caution Ignoring this warning could cause serious injury or even death Ignoring this caution could cause injury or damage to the property Hot surface on or in the printer Use caution to avoid personal injury Warning Moving parts To avoid personal injury use caution Parts of the printer are hot and need time to cool down before moving or packing the printer To avoid personal injury or printer damage wait 30 minutes for the ink to solidify and the printhead to cool down Xerox ColorQube 8580 8880 Color Printer 15 User Guide Safety Environmental Health and Safety Contact Information For product safety information in the United States and Canada go to e Xerox ColorQube 8580 Color Printer www xerox com environment e Xerox ColorQube 8880 Color Printer www xerox com environment For product safety information in Europe go to e Xerox Color
59. ch as the Office Demo Page If the page prints at the rated speed of the printer you could have a network or printer installation issue For additional help contact the system administrator The print quality mode in the driver is set to Reduce the print quality mode Photo No action needed Photo print quality mode takes longer to print The job is complex Wait No action needed When printing without interruption for more Before you resume use of the printer allow the printer to cool down than two hours to maintain a normal or stagger large print jobs operating temperature the printer activates a slow down mode Cannot Print to the Printer with a USB Connection Probable Causes Solutions The USB cable is connected to a hub or Disconnect the USB cable from a hub or adapter and connect it adapter from the computer to the printer directly The USB Port setting for the printer is not Enable the USB port enabled At the printer control panel use the arrows to navigate to Printer Setup then press OK Navigate to Connection Setup then press OK Navigate to USB Setup then press OK If the USB Port is set to Off to set it to On press OK 130 Xerox ColorQube 8580 8880 Color Printer User Guide Troubleshooting Probable Causes Solutions Use a standard A B USB 2 0 cable Do not use a USB cable that is longer than 5 meters or 16 4 feet For details see the Installation Guide that is packaged with y
60. ch the guide lever on each guide b Slide the guides outward until they stop c Release the levers Xerox ColorQube 8580 8880 Color Printer User Guide Paper and Media 4 Load transparencies into the tray Do not load more than 400 transparencies in trays 2 5 Note Only use transparencies that are recommended for solid ink printers 5 Adjust the length and width guides Note When the paper guides are adjusted correctly a small space between the paper or media and the guides is normal Xerox ColorQube 8580 8880 Color Printer 75 User Guide Paper and Media 6 Slide the tray back into the printer 7 Verify that the paper is the correct size type and weight If not change the paper settings Note Before you print your job ensure that you select Transparency for paper type in the print driver or select the corresponding tray as the paper source Pre Punched Paper About Printing on Pre Punched Paper You can print on long edge pre punched or hole punched paper from any tray Pre punched paper requires that paper is loaded correctly and the correct paper type is selected Printing over holes on pre punched paper transfers ink to subsequent pages 76 Xerox ColorQube 8580 8880 Color Printer User Guide Paper and Media Printing Pre Punched Paper from Tray 1 1 To open tray 1 pull the handle out and down Open the tray extension by rotating it outward 2 Load pre punched paper face down
61. csnsssssseessussssssesssscesssussssasecssuscsssuscessseessucessneessaseess 172 Standard Configuration teret tope AE RR RARR 172 Specifications for Optional Trays 3 5 cessssssssscssssssssnsesssssessssesssseesssusssssncsessseessusssssseessuscsssnessssacesssnessssees 172 Clearance REQUireMeNts cseccssssscsssssssnssessusecssnsscssseessnsesssnscsssueeessuscsssseessucsssnccsssesessuscessnsesssueesssnecssaeeessneesssnes 172 Environmental Specifications sessssssccsssssssneesssssessssesssssesssueccssnessssseessnsesssnscsssueesssscessascsssuscsssscesssseessnsessneessansess 173 Reina oree hat EE AE E E E E E ache ante eeuseab EATE 173 AMsleuussiiu M AA 173 di um a 173 Electrical SpecifiCatiornisu rere treibt eet tei erento dee pete OEA 174 ENERGY SAR RN NR ERR T 174 Performance SpecifiCAtions cccsssssssssssssssessssssssseesssuecsssnesessesessnsssssseessuseessssecssscesssussssasecesuscessusssssseessuscsssneeesseeess 175 Printing Resolutions i ht citri ti o tte Sates elds cutis teet ed ette e dolens 175 PILI S DOC ed 175 Controller Specificato MSas titer ettet pce ipi mre bred EE ER EE ER 176 6 Xerox ColorQube 8580 8880 Color Printer User Guide Contents Regulatory Information 147 Basic XS To 0 o V To BIER EM 178 United States FCC Regulations cescsssssssssssssssssssnessssssecss
62. ctly Tray 1 roller is out of position To reset the roller position open then close front door A There is an obstruction or debris inside the Turn off the printer and remove the obstruction or debris If you printer cannot remove it contact your Xerox representative 132 Xerox ColorQube 8580 8880 Color Printer User Guide Troubleshooting Date and Time are Incorrect Probable Causes Solutions The correct date and time are not set To set the printer date and time at the control panel navigate to Printer Setup gt Printer Controls gt Date and Time See also Setting the Date and Time on page 32 Automatic 2 Sided Printing Problems Probable Causes Solutions There is a setting mismatch between the Select 2 sided printing in the print driver before you print the job printer control panel and the print driver The For details see Printing on Both Sides of the Paper on page 89 printer is set to 2 sided printing at the control panel but the job that was sent did not specify 2 sided printing in the print driver The correct paper size and type are not Remove the paper from the paper tray selected at the control panel Load paper into the tray then insert it back into the printer Adjust the width guides until they touch the edges of the paper Ensure that the paper type is set properly in the driver and at the printer control panel For details see Loading Paper on page 53 Unsupported or incorrect paper
63. de View 1 Maintenance Kit 5 USB Connection 2 Waste Tray 6 Configuration Card 3 Power Cord Connection 7 Ethernet 10 100 1000Base TX Connection 4 Power Switch Rear View 1 Optional Solid state Drive 2 One RAM Slot Xerox ColorQube 8580 8880 Color Printer 19 User Guide Features Control Panel The control panel consists of a display indicator lights and buttons you press to control the functions available on the printer The control panel e Displays the current operating status of the printer e Provides access to print features e Provides access to reference materials e Provides access to administrative and maintenance menus e Prompts you to load paper replace supplies and clear jams e Displays errors and warnings Item Symbol Control Panel Name Description 1 Status Indicator This light changes colors to indicate various states of readiness of the printer A green light indicates that the printer is ready to receive data and print A blinking green light indicates that the printer is busy or warming up A yellow or orange light indicates a warning condition A red light indicates an error condition Display Screen The display screen shows all control panel menu options for the printer e Thetop line displays status messages and menu title information e The bottom lines display menus and menu options that you can navigate to The Cancel button ends the current print job Back Return Button The Back bu
64. do not know the IP address a Click Advanced Search b If you know the gateway address and subnet mask click the top button and enter the addresses into the Gateway and Subnet Mask fields c If you know the address of another printer on the same subnet click the middle button and enter the address in the IP Address field d From the list of discovered printers select your printer then click Next Installing the Print Drivers for Macintosh e in Bow eo ow 10 11 Insert the Software and Documentation disc into the appropriate drive on your computer Open Xerox Print Drivers 3 xx x dmg pkg as needed for your printer To run Xerox Print Drivers 3 xx x dmg pkg double click the appropriate file name When prompted click Continue To accept the license agreement click I Agree To accept the current installation location click Install or select another location for the installation files then click Install If prompted enter your password then click OK From the list of discovered printers select your printer then click Next If your printer does not appear in the list of discovered printers a Click the Network Printer Icon b Typethe IP address of your printer then click Continue C Select your printer in the list of discovered printers then click Continue If your printer was not detected verify that the printer is on and that the Ethernet or USB cable is connected properly To accept the pr
65. e as an upgrade Options for Automatic 2 Sided Printing are specified in the print driver The print driver uses the settings for portrait or landscape orientation from the application for printing the document For more information refer to the help for your print driver To access Xerox Print Driver help in the Print Driver window click Help See also Supported Paper Types and Weights for Automatic 2 Sided Printing on page 49 Supported Paper Sizes for Automatic 2 Sided Printing on page 49 Using Manual Feed Tray 1 is the manual feed tray Before you print the job ensure that you load the correct paper in the tray Xerox ColorQube 8580 8880 Color Printer 89 User Guide Printing Manual 2 Sided Printing Tray 1 is the manual feed tray Before you print the job ensure that you load the correct paper in the tray To print on pre printed paper manually in the print driver select 2 Side For more information refer to the help for your print driver To access Xerox Print Driver help in the Print Driver window click Help Printing Multiple Pages to a Single Sheet When printing a multiple page document you can print more than one page on each side of a sheet of paper You can use the Pages Per Sheet setting to print 1 2 4 6 9 or 16 pages per side For Windows to set options for printing multiple pages on each side of a sheet of paper in the print driver click Document Options gt Page Layout gt
66. e following criteria e Standard monochrome format products with a maximum speed less than 66 A4 images per minute e Standard color format products with a maximum speed less than 51 A4 images per minute Xerox ColorQube 8580 8880 Color Printer 179 User Guide Regulatory Information Environmental Benefits of Duplex Printing Most Xerox products have duplex printing also known as 2 sided printing capability This enables you to print on both sides of the paper automatically and therefore helps to reduce the use of valuable resources by reducing your paper consumption The Lot 4 Imaging Equipment agreement requires that on models greater than or equal to 40 ppm color or greater than or equal to 45 ppm monochrome the duplex function has been auto enabled during the setup and driver installation Some Xerox models below these speed bands may also be enabled with 2 sided printing settings defaulted on at the time of install Continuing to use the duplex function will reduce the environmental impact of your work However should you require simplex 1 sided printing you may change the print settings in the print driver Paper Types This product can be used to print on both recycled and virgin paper approved to an environmental stewardship scheme which complies with EN12281 or a similar quality standard Lighter weight paper 60 g m which contains less raw material and thus save resources per print may be used in certain applications We encour
67. e or decrease the value for an option use the arrows then press OK mo und ow M o When you are finished navigate to Exit then press OK 32 Xerox ColorQube 8580 8880 Color Printer User Guide Installation and Setup Disabling the Startup Page The Startup page provides basic printer configuration information such as printer name serial number font firmware and Ethernet versions The Startup page is configured to print each time you turn on your printer If you do not want the Startup page to print you can turn off the feature To disable the Startup page 1 Atthe printer control panel use the arrows to navigate to Printer Setup then press OK 2 Navigate to Printer Controls then press OK 3 Todisable the Startup page press OK Modifying Power Settings You can modify power usage settings for Power Saver or Fast Resume modes at the printer control panel Setting a Power Saver Mode Your printer has power saving modes that reduce energy consumption without shutting off the printer You can set the Power Saver mode at the control panel Note You cannot put the printer into Power Saver mode when the printer is processing a job warming up cleaning or shutting down To specify the Power Saver mode 1 Atthe printer control panel use the arrows to navigate to Printer Setup then press OK 2 Navigate to Printer Controls then press OK 3 Navigate to Warm up Mode then press OK 4 Select an option ntel
68. e printer is idle Notes e Keep ink in its packaging until you are ready to use it e Identify the ink by number color and shape e Donotforce the solid ink when inserting it into the printer e To avoid jams never insert broken solid ink into the printer Order supplies from your channel partner Xerox representative or go to the Xerox Supplies website for your printer model e Xerox ColorQube 8580 Color Printer www xerox com office CQ8580supplies e Xerox ColorQube 8880 Color Printer www xerox com office CQ8880supplies To add ColorQube ink 1 Remove any paper or other media from the output tray 2 Open door C 112 Xerox ColorQube 8580 8880 Color Printer User Guide Maintenance 3 Toaccessto ink bin slots ensure that the door is extended fully 4 Locate the bin that is low on ink A label above each bin indicates the corresponding solid ink color and shape 5 Remove the solid ink from its packaging 6 Placethe solid ink into the opening of the appropriate ink loading bin Do not force the solid ink into the bin Each color is shaped uniquely to fit into the correct bin Note The ink shapes can vary by printer model Ensure that you order the correct ink for your specific printer model Xerox ColorQube 8580 8880 Color Printer 113 User Guide Maintenance 7 Close door C Until the printer is ready to print a warm up message appears on the printer control panel A CAUTION Use of ink other th
69. e the electrical current capacity of the printer e Verify that the printer is plugged into an outlet that is providing the correct voltage and power Review the electrical specification of the printer with an electrician if necessary e Donot place the printer in an area where people can step on the power cord e Do not place objects on the power cord e Donot plug or unplug the power cord while the power switch is in the On position e Ifthe power cord becomes frayed or worn replace it e To avoid electrical shock and damage to the cord grasp the plug when unplugging the power cord The power cord is attached to the printer as a plug in device on the back of the printer If it is necessary to disconnect all electrical power from the printer disconnect the power cord from the electrical outlet Xerox ColorQube 8580 8880 Color Printer 11 User Guide Safety Operational Safety Your printer and supplies were designed and tested to meet strict safety requirements These include safety agency examination approval and compliance with established environmental standards Your attention to the following safety guidelines helps to ensure the continued safe operation of your printer Ozone Release This printer produces ozone during normal operation The amount of ozone produced is dependent on print volume Ozone is heavier than air and is not produced in amounts large enough to harm anyone Install the printer in a well ventilated r
70. e vete tive pais ardens T fivc m dietas edu 160 Trung the LiontStipes Test POOOK scusa a drop RM at cit TORRE CHR EGRE Ier ne REEF GENRE UE 160 e Eliminating Light SW euskera domm E ERA 160 we Substitutindg da Ink I EEan A ARR 161 Removing Print Smears To eliminate ink smears on prints 1 At the printer control panel use the arrows to navigate to Troubleshooting then press OK 2 Navigate to Print Quality Problems then press OK 3 Navigate to Remove Print Smears then press OK Several blank pages are printed during the cleaning process Printing the Light Stripes Test Page You can use the Light Stripes Test page to identify inkjet problems 1 Atthe printer control panel use the arrows to navigate to Troubleshooting then press OK 2 Navigate to Print Quality Problems then press OK 3 Navigate to Eliminate Light Stripes then press OK 4 To print the Light Stripes Test page press OK Eliminating Light Stripes You can use the Eliminating Light Stripes procedure to clean the printhead Before you begin e To check for incomplete or missing ink jets or before you run the basic Eliminate Light Stripes procedure print the Light Stripes Test Page e Ensure that Enhanced print quality mode is selected in the PostScript print driver For details see Selecting a Print Quality Mode on page 86 To clean the printhead 1 Atthe printer control panel use the arrows to navigate to Troubleshooting then press OK 2 Navi
71. e you purchased the items Penalties may be applicable for incorrect disposal of this waste in accordance with national legislation Business Users in the European Union If you wish to discard electrical and electronic equipment please contact your dealer or supplier for further information Disposal Outside of the European Union These symbols are only valid in the European Union If you wish to discard these items please contact your local authorities or dealer and ask for the correct method of disposal Battery Symbol Note This wheeled bin symbol may be used in combination with a chemical symbol This establishes compliance with the requirements set out by the Directive Hg Battery Removal Batteries should only be replaced by a MANUFACTURER approved service facility Xerox ColorQube 8580 8880 Color Printer 187 User Guide Recycling and Disposal Other Countries Please contact your local waste management authority to request disposal guidance 188 Xerox ColorQube 8580 8880 Color Printer User Guide
72. ection includes v WING OWS PINE RG HO DBONISaucense aaa sanus ies eue etras apa Eu anna dermis rea Ep E RepcQUSCpR c 84 Macnuosm PADS OPN INS cenas ipeedcth es unu ql SOFA RE ORRR Qa Gc EAR UR oL A AUD aes UR CHER EHE URS 85 Using kanta Simant SENGS anne e a utc a Eua rbd a S Si qub a dtr et tup a acp A usas d 86 e Selecting d Piint Ouadliy Mode totis emot beret rtr reti One rete tese relatatovcests e esteso ties 86 Printing options include settings for paper size and type 2 sided printing page layout and print quality For Windows you can set printing options in the software application or in the Windows printer preferences e Printing options that are set in the software application are temporary and specific to each print job When the application closes the settings are lost e Printing options that are set in Windows printer preferences become the default settings for all print jobs For Macintosh you can set printing options only in the software application Xerox ColorQube 8580 8880 Color Printer 83 User Guide Printing Windows Printing Options Setting Default Printing Options for Windows When you print from any software application the printer uses the print job settings specified in the Printing Preferences window You can specify your most common printing options and save them so that you do not have to change them every time you print For example if you want to print on both sides of the paper for mo
73. en a Web browser then type the IP address for your printer In CentreWare Internet Services click Help Order supplies for your printer e Xerox ColorQube 8580 Color Printer www xerox com office CQ8580supplies e Xerox ColorQube 8880 Color Printer www xerox com office CQ8880supplies A resource for tools and information including www xerox com office businessresourcecenter interactive tutorials printing templates helpful tips and customized features to meet your individual needs Local sales and support center www xerox com office worldcontacts Printer registration www xerox com office register On m Xerox Direct online store www direct xerox com Xerox ColorQube 8580 8880 Color Printer 27 User Guide Features Xerox Welcome Center If you need assistance during or after printer installation visit the Xerox website for online solutions and support for your printer model e Xerox ColorQube 8580 Color Printer www xerox com office worldcontacts e Xerox ColorQube 8880 Color Printer www xerox com office worldcontacts If you require further assistance contact the Xerox Welcome Center for the United States and Canada at 1 800 835 6100 If a local Xerox representative telephone number was provided during printer installation record the telephone number in the following space If you need additional help using your printer 1 Refer to this user guide 2 Contact the system administrator 3 Visit
74. er www xerox com office CQ8880support PhaserSMART Technical Support automatically www phasersmart com diagnoses problems on your network printer and proposes solutions Information about menus or error messages Press the control panel Help button Information Pages Print from the control panel or from CentreWare Internet Services CentreWare Internet Services documentation To access CentreWare Internet Services open a Web browser then type the IP address for your printer In CentreWare Internet Services click Help Order supplies for your printer e Xerox ColorQube 8580 Color Printer www xerox com office CQ8580supplies e Xerox ColorQube 8880 Color Printer www xerox com office CQ8880supplies A resource for tools and information including www xerox com office businessresourcecenter interactive tutorials printing templates helpful tips and customized features to meet your individual needs Local sales and support center www xerox com office worldcontacts Printer registration www xerox com office register Xerox ColorQube 8580 8880 Color Printer 167 User Guide Specifications This appendix includes Printer Configurations and OPTIONS sssini a eae Epub aS re dERE etel eoa 170 ivive edel siirace i 2 REN RT T T T 172 Environmental SpeciNEAIONS ireann EE ERE N 173 Electrical SpeciMCAtUON S censis a AE 174 PS ONT RR I resonator an araar E ET E AE EUER 175 Controler Sap ORE ease oM a S E oa eee 176 Xerox C
75. es tray 1 after paper is loaded sets the paper size and type Permanent The printer changes the paper size and type only when you modify the settings at the printer control panel 52 Xerox ColorQube 8580 8880 Color Printer User Guide Paper and Media Loading Paper This section includes General Paper EoadindjOlldelitiBs ssec nca sets reete ia re pa E Rt m mata eR GR URS Gp HAUS mutans 53 Loading aper in Dotb csse dts rtu tonno ace ri tdi au cu RU ete cU CERE REESE 54 Loading Paperin epo e E 56 Loading Paper for Automatic 2 Sided Printing aus attento bucina reb ebbe D bita etes uud 58 General Paper Loading Guidelines When you load paper and media in the trays follow these guidelines Fan paper before loading it in the paper tray Do not overfill the paper trays Do not load paper above the maximum fill line Overfilling can cause paper jams Adjust the paper guides to fit the paper size Use only recommended Xerox transparencies Print quality could vary with other transparencies Do not print on label media once a label has been removed from a sheet Use only paper envelopes Print envelopes 1 sided only Do not use this printer to print CD labels If excessive jams occur use paper or other approved media from a new package Xerox ColorQube 8580 8880 Color Printer 53 User Guide Paper and Media Loading Paper in Tray 1 Tray 1 supports the widest variety of paper types It is intended for small quantity jobs a
76. esssnsecssseessssecssssecssuscsssuscsssscessuesssneesssnees 43 Tastalngtne Punt Drivers TOF MOCIREDSDLa aes iint ERR RR Cl be tIRK detur udoRa adito ei eh Eit Cre ph tn d adeb 43 e Installing the Print Diiveis Tor UNIX dial LIRE uas mcm ca stro EEB Een et ctl 44 Ju stel Hgsgtteomare Diels aei ciet dns Coe nc RU Cd A MM MN D RS 44 To install print drivers and utilities for your printer you can use the Software and Documentation disc To download the latest print drivers for your printer e Xerox ColorQube 8580 Color Printer www xerox com office CQ8580drivers e Xerox ColorQube 8880 Color Printer www xerox com office CQ8880drivers Installing Print Drivers for a Windows Printer Notes e Toinstall a print driver for a USB connected printer cancel the Windows hardware detection installer then run the Software and Documentation disc that is provided with your printer e The default print driver is PostScript To install the print driver software 1 Insertthe Software and Documentation disc into the appropriate drive on your computer 2 If the installer does not start automatically navigate to the drive and double click the Setup exe installer file To allow the program to make changes to your computer if prompted click Yes To change the language click Language Select your language then click OK Click Install Printer Driver To accept the license agreement click I Agree Go oy Ur Es 99 From the list of discovered
77. f the printer are hot and need time to cool down before moving or packing the printer To avoid personal injury or printer damage wait 30 minutes for the ink to solidify and the printhead to cool down e Before you move the printer remove any optional trays e To lift the printer always use at least two people to grasp the hand holds on each side of the printer CAUTIONS e Before you move the printer see Moving the Printer Within the Office on page 123 e Keep the printer level Tilting the printer can cause the ink to spill inside e Wait for the printer to complete the cool down period for the ink to solidify The printer fans shut down when the printer is cool enough to move Always allow the printer to cool before it is moved to avoid ink spills that can damage the printer e Wait for the printer to complete its power off sequence Then unplug all cables and cords Never turn off the printer by pulling the power cord or using a power strip with a power switch 122 Xerox ColorQube 8580 8880 Color Printer User Guide Maintenance Moving the Printer Within the Office To move the printer 1 Close the printer doors 2 Toturn off the printer on the right rear sided of the printer under the I O door use the power switch Within 30 seconds at the control panel select Shutdown for Moving Printer then press OK After the cool down cycle is complete unplug the printer 3 4 Ay CAUTION Do not unplug the printe
78. gate to Delete then press OK Proof Print Proof Print allows you to print one copy of a multiple copy print job when you want to preview the results before printing the rest After viewing the proof you can either print the remaining copies or delete them at the printer control panel Note For details see Using Earth Smart Settings on page 86 To print using Proof Print 1 In your software application access the print settings For most software applications press CTRL P for Windows or CMD P for Macintosh 2 Select your printer then open the print driver For Windows click Printer Properties Depending on your application the title of the button varies In Macintosh in the Print window click Copies amp Pages then select Xerox Features 3 For Job Type select Proof Print 4 Inthe Proof Print window for Job Name do one of the following Typeaname for the job Click the arrow to the right of the field and select a name from the list Clickthe arrow to the right of the field and select Use Document Name to use the name of the document The print driver retains 10 names When adding an 11th name the name used least is deleted automatically from the list To remove names from the list other than the selected name select Clear List 5 Select other desired printing options and click OK 6 Select the number of copies then click Print The first copy prints immediately For example if you
79. gate to Print Quality Problems then press OK 3 Navigate to Eliminate Light Stripes then press OK 4 To perform the Basic Clean Cycle navigate to Start Basic Clean Cycle then press OK The printer performs a printhead cleaning This procedure can take up to five minutes A cleaning page and a Light Stripes Test page print 160 Xerox ColorQube 8580 8880 Color Printer User Guide Troubleshooting 5 flight stripes still appear on the Light Stripes Test page repeat the basic cleaning procedure 6 After you perform two Basic Clean cycles if there are weak or missing color stripes then perform the Advanced cleaning procedure a OntheLight Stripes Test page identify the color and number of the weak or missing color stripe At the printer control panel use the arrows to navigate to Troubleshooting then press OK Navigate to Print Quality Problems then press OK Navigate to Eliminate Light Stripes then press OK Navigate to Advanced then press OK genc Select the weak or missing color then press OK The printer prints several cleaning pages for the selected color 7 If the problem persists after the cleaning procedure completes repeat the procedure 8 Ifthe problem persists substitute a nearby functioning jet for the missing jet For details see Substituting an Ink Jet on page 161 Substituting an Ink Jet If cleaning the printhead does not recover the ink jets you can enable Jet Substitution Jet Substitutio
80. ge press OK Note For details see the Installation Guide that is packaged with your printer Selecting a Connection Method The printer can be connected to your computer using a USB cable or an Ethernet cable The method you select depends on how your computer is connected to the network A USB connection is a direct connection and is the easiest to set up An Ethernet connection is used for networking If you are using a network connection it is important to understand how your computer is connected to the network For details see About TCP IP and IP Addresses on page 36 Note Hardware and cabling requirements vary for the different connection methods Routers network hubs network switches modems Ethernet cables and USB cables are not included with your printer and must be purchased separately e Network If your computer is connected to an office network or home network use an Ethernet cable to connect the printer to the network You cannot connect the printer directly to the computer It must be connected through a router or hub An Ethernet network can be used for one or more computers and supports many printers and systems simultaneously Ethernet connection is typically faster than USB and allows you direct access to the settings of the printer using CentreWare Internet Services e USB If you connect the printer to one computer and do not have a network use a USB connection A USB connection offers fast data speeds but typical
81. ge shows a summary of billing meter information including page count maintenance kit and supply usage information For details see Printing the Usage Profile on page 111 PostScript Font List The PostScript Font List provides a printout of all PostScript fonts that are available on the printer or installed on the optional solid state drive PCL Font List The PCL Font List provides a printout of all PCL fonts that are available on the printer or installed on the optional solid state drive Disk Directory The Disk Directory page provides a list of all downloaded files on the solid state drive such as fonts and macros Note To use this feature you must have the optional solid state drive installed To print an information page 1 Atthe printer control panel to navigate to the Information Menu use the arrows then press OK 2 Navigate to Information Pages then press OK 3 To print an information page navigate to the desired page then press OK Printing the Configuration Page The configuration page lists printer information such as default settings installed options network settings including IP address and font settings To print the Configuration Page 1 Atthe printer control panel to navigate to the Information Menu use the arrows then press OK 2 Navigate to Information Pages then press OK The Configuration Page is highlighted by default 3 Toprint the Configuration Page press OK 4 Onthe Configuration Page
82. gt Print or press CTRL P Select your printer For Copies amp Pages select Xerox Features To view all options for Xerox Features click Paper Output Select your commonly used printing options Click Presets gt Save current setting as preset To save the set of options in the Presets list type a name for the preset then click OK To print using these options select the name from the list 99 iM Ou Ur ewes Using Earth Smart Settings Earth Smart settings allow you to reduce environmental pollution while printing by reducing the use of materials and energy You can select Earth Smart Settings as the default for all of your print jobs For more information refer to the help for your print driver To access Xerox Print Driver help in the Print Driver window click Help Selecting a Print Quality Mode You can set print quality modes at the printer control panel from the software application or from CentreWare Internet Services PostScript Print Quality Modes Print Quality Mode Description Fast Color Fast Color rapidly produces review documents for rush jobs You can use this mode when you have many images or for previewing your work This option is not recommended for documents containing small text fine detail or large areas of bright solid fill Standard Standard is a general purpose print quality mode This mode produces crisp bright prints at high speed and is recommended for vibrant saturated color prints
83. he printer is printing Do not move the printer when it is printing Keep hands hair neckties and so on away from the exit and feed rollers Covers which require tools for removal protect the hazard areas within the printer Do not remove the protective covers Printer Supplies Use the supplies designed for your printer The use of unsuitable materials can cause poor performance and a possible safety hazard Follow all warnings and instructions marked on or supplied with the product options and supplies Store all supplies in accordance with the instructions given on the package or container Keep all supplies away from the reach of children Never burn supplies When handling supplies avoid skin or eye contact Eye contact can cause irritation and inflammation Do not attempt to disassemble supplies which can increase the risk of skin or eye contact CAUTION Use of non Xerox supplies is not recommended The Xerox Warranty Service Agreement and Total Satisfaction Guarantee do not cover damage malfunction or degradation of performance caused by use of non Xerox supplies or the use of Xerox supplies not specified for this printer The Total Satisfaction Guarantee is available in the United States and Canada Coverage could vary outside these areas Please contact your Xerox representative for details Xerox ColorQube 8580 8880 Color Printer 13 User Guide Safety Maintenance Safety e Donotattempt any maintenance pro
84. he quality and construction of the envelopes Try another envelope brand if you do not get desired results Maintain constant temperatures and relative humidity Store unused envelopes in their packaging to avoid excess moisture and dryness which can affect print quality and cause wrinkling Excessive moisture can cause the envelopes to seal before or during printing Remove air bubbles from the envelopes before loading them into the tray by setting a heavy book on top of them In the print driver software select Envelope as the paper type Do not use padded envelopes Use envelopes that lie flat on a surface Do not use envelopes with heat activated glue Do not use envelopes with press and seal flaps Do not use envelopes with windows metal clasps side seams or adhesives with release strips Use envelopes with diagonal seams not side seams ZNI OT J ss ESS Xerox ColorQube 8580 8880 Color Printer 59 User Guide Paper and Media Printing Envelopes from Tray 1 1 To open tray 1 pull the handle out and down Open the tray extension by rotating it outward 2 Xerox ColorQube 8580 8880 Color Printer User Guide 60 Paper and Media 3 Insert up to 10 envelopes in the tray align the stack then adjust the guides until they are touching the edges of the stack Loadside flap envelopes with the flaps closed facing up and aligned to the right of the tray Lo
85. hen press OK 3 To print the Paper Tips page navigate to it then press OK Supported Paper Types and Weights Paper Tray Paper Type Weight All Trays Plain 60 120 g m Letterhead Pre Printed Pre punched Colored Paper Lightweight 60 74 g m Lightweight Cardstock 100 120 g m Envelopes Labels Glossy Transparency Index Cards Custom Sizes Photo Postcard Tri fold Brochures Tray 1 Index Cards Custom Sizes 48 Xerox ColorQube 8580 8880 Color Printer User Guide Supported Standard Paper Sizes Paper Tray Tray 1 European Standard Sizes A4 210 x 297mm 8 3 A5 148 x 210mm 5 8 x A6 105 x 148mm 4 1 x 5 8 in B5 176 x 250mm 6 9 x 9 8 in JIS B5 182 x 257 mm 7 2 x 10 1 in x 11 7 in 8 3 in A4 210 x 297mm 8 3 x 114 in A5 148 x 210mm 5 8 x 8 3 in B5 176 x 250mm 6 9 x 9 8 in JIS B5 182 x 257 mm 7 2 x 10 1 in Paper and Media North American Standard Sizes Letter 216 x 279 mm 8 5 x 11 in Legal 216 x 356 mm 8 5 x 14 in Index Cards 76 x 127 mm 3 x 5 in Executive 184 x 267 mm 7 25 x 10 5 in Statement 140 x 216 mm 5 5 x 8 5 in Folio 216 x 330 mm 8 5 x 13 in Letter 216 x 279 mm 8 5 x 11 in Legal 216 x 356 mm 8 5 x 14 in Executive 184 x 267 mm 7 25 x 10 5 in Statement 140 x 216 mm 5 5 x 8 5 in Folio 216 x 330 mm 8 5 x 13 in Supported Paper Types and Weights for Automatic 2 Sided Printing Automatic 2 sided printing is available for
86. in accordance with the instructions is not dangerous for the consumer or for the environment To ensure compliance with European Union regulations use shielded interface cables A signed copy of the Declaration of Conformity for this printer can be obtained from Xerox European Union Lot 4 Imaging Equipment Agreement Environmental Information Environmental Information Providing Environmental Solutions and Reducing Cost The following information has been developed to assist users and has been issued in relation to the European Union EU Energy Related Products Directive specifically the Lot 4 study on Imaging Equipment This requires manufacturers to improve environmental performance of in scope products and supports the EU action plan on energy efficiency In scope products are Household and Office equipment that meet the following criteria e Standard monochrome format products with a maximum speed less than 66 A4 images per minute e Standard color format products with a maximum speed less than 51 A4 images per minute Introduction The following information has been developed to assist users and has been issued in relation to the European Union EU Energy Related Products Directive specifically the Lot 4 study on Imaging Equipment This requires manufacturers to improve environmental performance of in scope products and supports the EU action plan on energy efficiency In scope products are Household and Office equipment that meet th
87. instructed to do so Turn off the printer when performing these installations Disconnect the power cord when removing covers and guards for installing optional equipment Except for user installable options there are no parts that you can maintain or service behind these covers The following are hazards to your safety e The power cord is damaged or frayed e Liquid is spilled into the printer e The printer is exposed to water e The printer emits smoke or the surface is unusually hot e The printer causes a circuit breaker fuse or other safety device to activate If any of these conditions occur do the following 1 Turn offthe printer immediately 2 Disconnect the power cord from the electrical outlet 3 Callan authorized service representative 10 Xerox ColorQube 8580 8880 Color Printer User Guide Safety Power Cord e Usethe power cord supplied with your printer e Plug the power cord directly into a properly grounded electrical outlet Ensure that each end of the cord is connected securely If you do not know if an outlet is grounded ask an electrician to check the outlet e Donotuse a ground adapter plug to connect the printer to an electrical outlet that does not have a ground connection terminal Ay WARNING Avoid the potential of electrical shock by ensuring that the printer is grounded properly Electrical products can be hazardous if misused e Only use an extension cord or power strip designed to handl
88. int queue message click OK Xerox ColorQube 8580 8880 Color Printer 43 User Guide Installation and Setup 12 Select or clear the Set Printer as Default and Print a Test Page check boxes 13 Click Continue then click Close Note The printer is added automatically to the printer queue in Macintosh OS X versions 10 7 and later Installing the Print Drivers for UNIX and Linux You must have root or superuser privileges to perform the UNIX print driver installation on your computer Note This procedure requires an Internet connection Before you begin Verify that the TCP IP protocol is enabled and the network cable is installed To install the print driver software 1 Onthe printer control panel for the IP address do one of the following e Allow the printer to set up a DHCP address e Enter the IP address manually 2 Atyour computer do the following a Goto www xerox com office CQ8580drivers or www xerox com office CQ8880drivers as appropriate and select your printer model From the Operating System drop down menu select the operating system for your server Click Go Select the appropriate package for your operating system Roc e Tobegin downloading click the Start button 3 Inthe notes below the driver package that you selected click the Installation Guide link then follow the installation instructions Installing Alternate Drivers Note This procedure requires an Internet connection To install
89. intenance SEY OTT 14 lors mes inn ofo eee 25 Environmental Health and Safety Contact Information essent enne 16 Your printer and the recommended supplies have been designed and tested to meet strict safety requirements Attention to the following information ensures the continued safe operation of your Xerox printer Xerox ColorQube 8580 8880 Color Printer 9 User Guide Safety Electrical Safety Please read the following instructions carefully before operating your printer Refer to these instructions to ensure the continued safe operation of your printer Your Xerox printer and supplies are designed and tested to meet strict safety requirements These include safety agency evaluation and certification and compliance with electromagnetic regulations and established environmental standards The safety and environment testing and performance of this product have been verified using Xerox materials only Note Unauthorized alterations which can include the addition of new functions or connection of external devices can affect the product certification Please contact your Xerox representative for more information General Guidelines Ay WARNINGS e Do not push objects into slots or openings on the printer Touching a voltage point or shorting out a part could result in fire or electric shock e Donot remove the covers or guards that are fastened with screws unless you are installing optional equipment and are
90. is in tray 1 and no other tray is specified Permanent The printer changes the paper size and type only when you modify the settings at the printer control panel To set the Tray 1 mode 1 Atthe printer control panel use the arrows to navigate to Paper Tray Setup then press OK 2 Navigate to Tray 1 Mode then press OK 3 Navigate to the desired mode then press OK Setting the Tray 2 Mode Tray 2 mode specifies how the printer determines paper size and type when paper is loaded into Tray 2 and any additional 525 sheet feeder trays but not specified at the printer control panel Dynamic is the default setting for Tray 2 mode You can override Tray 2 mode at the printer control panel when you load paper into the 525 sheet feeder trays Notes e For multiple 525 sheet feeders the control panel displays a number for each additional tray For tray 3 the control panel displays Tray 2 3 Mode e You can add additional 525 sheet feeder trays For details see Options and Upgrades on page 23 Xerox ColorQube 8580 8880 Color Printer 51 User Guide Paper and Media To set the Tray 2 mode 1 Atthe printer control panel use the arrows to navigate to Paper Tray Setup then press OK 2 Navigate to Tray 2 Mode then press OK 3 Navigate to the desired mode then press OK Tray Mode Description Static The current paper type and size are in effect until you change them at the printer control panel The first print job that us
91. iver are trademarks of Xerox Corporation in the United States and or other countries Adobe Reader Adobe Type Manager ATM Flash Macromedia Photoshop and PostScript are trademarks of Adobe Systems Incorporated in the United States and or other countries Apple Bonjour EtherTalk TrueType iPad iPhone iPod iPod touch Mac and Mac OS are trademarks of Apple Inc registered in the U S and other countries AirPrint and the AirPrint logo are trademarks of Apple Inc HP GL HP UX and PCL are trademarks of Hewlett Packard Corporation in the United States and or other countries IBM and AIX are trademarks of International Business Machines Corporation in the United States and or other countries Microsoft Windows Vista Windows and Windows Server are trademarks of Microsoft Corporation in the United States and other countries Novell NetWare NDPS NDS IPX and Novell Distributed Print Services are trademarks of Novell Inc in the United States and other countries SGI and IRIX are trademarks of Silicon Graphics International Corp or its subsidiaries in the United States and or other countries Sun Sun Microsystems and Solaris are trademarks or registered trademarks of Oracle and or its affiliates in the United States and other countries McAfee ePolicy Orchestrator and McAfee ePO are trademarks or registered trademarks of McAfee Inc in the United States and other countries
92. k The picture file can be in bmp gif or jpg format You can create a picture watermark to print on a document and select options including size and position on the page ATime Stamp Watermark uses a time stamp as the watermark You can create a time stamp watermark to print on a document Time stamp elements include the day date time and time zone e Place a watermark on the first page or on every page in a document e Printa watermark in the foreground or background or blend it with the print job To print a Watermark 1 Click Document Options gt Watermark 2 From the Watermark menu select the watermark 3 Click Layering then select how to print the watermark Print in Background prints the watermark behind the text and graphics in the document Blend combines the watermark with the text and graphics in the document A blended watermark is translucent so you can see both the watermark and the document content Print in Foreground prints the watermark over the text and graphics in the document 4 Click Pages then select the pages on which to print the watermark Print on All Pages prints the watermark on all pages of your document Print on Page 1 Only prints the watermark only on the first page of the document 5 Click OK Printing Mirror Images If the PostScript driver is installed you can print pages as a mirror image Images mirror left to right when printed 94 Xerox ColorQube 8580 888
93. ligent Ready causes the printer to wake and sleep based on previous usage patterns Job Activated causes the printer to wake when it detects activity Scheduled causes the printer to wake and sleep according to a schedule you specify 5 Press OK Enabling Fast Resume Mode Fast Resume mode overrides the default power saver timeouts and increases energy usage To bring the printer out of power saving and standby modes more quickly you can use Fast Resume To enable Fast Resume 1 Atthe printer control panel use the arrows to navigate to Printer Setup then press OK 2 Navigate to Printer Controls then press OK 3 Navigate to Fast Resume then press OK Xerox ColorQube 8580 8880 Color Printer 33 User Guide Installation and Setup Connecting the Printer This section includes e Printing the Connection Setup Page ccs cuneis occasio OR PR Mete Dis dest a MEE ai 34 Selecting a Conneccion IM Stine isa ditte e cio peiorem Ed EE OR HR rats tienes aeeel oes aon am Cape GER GEHT 34 Printing the Connection Setup Page The Connection Setup Page provides details on how to connect your printer to a computer or network The Connection Setup page prints automatically the first time that the printer is turned on To print the Connection Setup page manually 1 Atthe printer control panel use the arrows to navigate to Printer Setup then press OK 2 Navigate to Connection Setup then press OK 3 To print the Connection Setup pa
94. lorate containing devices such as batteries Special handling may apply please see www dtsc ca gov hazardouswaste perchlorate 184 Xerox ColorQube 8580 8880 Color Printer User Guide Recycling and Disposal North America Xerox operates an equipment take back and reuse recycle program To determine if this Xerox product is part of the program contact your Xerox representative 1 800 ASK XEROX For more information about Xerox environmental programs go to Xerox ColorQube 8580 Color Printer www xerox com environment Xerox ColorQube 8880 Color Printer www xerox com environment Xerox ColorQube 8580 8880 Color Printer 185 User Guide Recycling and Disposal European Union Some equipment may be used in both a domestic household and a professional business application Domestic Household Environment Application of this symbol on your equipment is confirmation that you should not dispose of the equipment in the normal household waste stream In accordance with European legislation end of life electrical and electronic equipment subject to disposal must be segregated from household waste Private households within EU member states may return used electrical and electronic equipment to designated collection facilities free of charge Please contact your local disposal authority for information In some member states when you purchase new equipment your local retailer may be required to take back your old equipmen
95. lows you to configure and administer the printer from a Web browser For details see the System Administrator Guide for your printer model e Xerox ColorQube 8580 Color Printer www xerox com office CQ8580docs e Xerox ColorQube 8880 Color Printer www xerox com office CQ8880docs CentreWare Internet Services requires e ATCP IP connection between the printer and the network in Windows Macintosh UNIX or Linux environments e TCP IP and CentreWare Internet Services enabled on the printer e Anetwork connected computer with a Web browser that supports JavaScript To access CentreWare Internet Services 1 Ensure that the printer is connected and turned on 2 Atyour computer open a Web browser in the address field type the IP address of the printer then press Enter or Return 38 Xerox ColorQube 8580 8880 Color Printer User Guide Installation and Setup Using PhaserSMART Technical Support PhaserSMART is an automated Internet based system that uses your Web browser to send diagnostic information from your printer to the Xerox website PhaserSMART examines the information diagnoses the problem and proposes a solution To access PhaserSMART 1 Atyour computer open a Web browser in the address field type the IP address of the printer then press Enter or Return 2 Select Support 3 Click PhaserSMART Diagnostic Tool 4 Toaccept the terms and access PhaserSMART click I Accept Xerox ColorQube 8580 8880 Color
96. lve them You can print the Troubleshooting Print Quality page at the printer control panel or from CentreWare Internet Services To print the Troubleshooting Print Quality Page 1 Atthe printer control panel use the arrows to navigate to Troubleshooting then press OK 2 Navigate to Print Quality Problems then press OK 3 Toselect the Troubleshooting Print Quality Page press OK 154 Xerox ColorQube 8580 8880 Color Printer User Guide Troubleshooting Troubleshooting Print Quality Problems This section includes amp Pages AE dence G 155 amp Iukornbebris4s on i8 POOG oco pn HU KR CHER DEI ROP LIU o I UR GU ESL HE A 156 e Predominant Light Stripes with Ink Missing from the Print teen tenente 156 Random Light Stripes are onde Page season n cic i reed rem unn tta pr Rec RE 157 e mtudgePms Too Light On TOO DOR custos iria On OE ue te ene t dae oou dE 157 e Transparency Images are Too Light or Too Dark cessssssssssssssecosscsnscesescsnssssscsenecsnseessseesusessnscsaseceseceneceessceses 158 Colors are Incorrect or Inaccunate i SIR HRRRIR HET HEERSUR TRUR AT one NE EIER OR deena 158 PANTONE Colors DO NGG GUGM saucius pb Ease Ideen bec ascent cmon naman 159 Your printer is designed to produce consistently high quality prints If you observe print quality problems use the information in this section to troubleshoot the problem If the problem
97. ly not as fast as an Ethernet connection In addition a USB connection does not provide access to CentreWare Internet Services 34 Xerox ColorQube 8580 8880 Color Printer User Guide Installation and Setup Connecting to a Computer Using USB To use USB Windows XP SP3 Windows 7 Windows 8 or later Windows Server 2003 or later or Macintosh OS X version 10 7 or later are required To connect the printer 1 mre s m Ensure that the printer is turned off Connect the B end of a standard A B USB 2 0 cable to the USB Port on the back of the printer Attach the power cord and then plug in the printer and turn it on Connect the A end of the USB cable to the USB Port on the computer When the Windows Found New Hardware Wizard appears cancel it You are ready to install the print drivers Physically Connecting the Printer to the Network Use a Category 5 or better Ethernet cable to connect the printer to the network An Ethernet network is used for one or more computers and supports many printers and systems simultaneously An Ethernet connection provides direct access to printer settings using CentreWare Internet Services To connect the printer 1 2 Connect the power cord to the printer and plug the cord into an electrical outlet Connect one end of a Category 5 or better Ethernet cable to the Ethernet port on the printer Connect the other end of the Ethernet cable to a correctly configured network port on a hub or ro
98. map 1 Atthe printer control panel to navigate to the Information Menu use the arrows then press OK The Menu Map is highlighted by default 2 To print the Menu Map press OK Viewing Information Pages You can view the following information pages at the printer control panel Information Page Description Configuration Page The configuration page lists printer information such as default settings installed options network settings including IP address and font settings You can use this page for network analysis and general troubleshooting For details see Printing the Configuration Page on page 25 Paper Tips Page The Paper Tips page provides a list of supported paper and gives tips on how to set up and load paper trays For details see Supported Paper on page 46 Supplies Usage Page The Supplies Usage page provides coverage information and part numbers for reordering supplies For details see Printing the Supplies Usage Page on page 111 Connection Setup Page The Connection Setup Page provides details on how to connect your printer to a computer or network 24 Xerox ColorQube 8580 8880 Color Printer User Guide Features Information Page Description Startup Page The Startup Page provides basic printer configuration and network information If enabled this page prints during the startup sequence or if the printer detects an error during the power on self test diagnostics Usage Profile The usage profile pa
99. matically Assigned IP Address To install the print drivers for a network connected printer you need the IP address of your printer You also need the IP address to access the settings of your printer through CentreWare Internet Services When your printer is connected to a network it acquires an IP address using DHCP automatically To view the IP address on the control panel 1 Atthe printer control panel to navigate to the Information Menu use the arrows then press OK 2 Navigate to Printer Identification then press OK 3 Toview the IP address navigate to TCP IPv4 Address or TCP IPv6 Address 36 Xerox ColorQube 8580 8880 Color Printer User Guide Installation and Setup Assigning a Static IPv4 Address Manually By default the printer is set to acquire an IP address from the network server using DHCP Network addresses assigned by DHCP are temporary however After a specified time the network could assign a new IP address to the printer If the print driver is set to an IP address that changes periodically you can experience connectivity issues To avoid problems or if your network administrator requires a static IP address for the printer you can assign the IP address to the printer You can assign a static IP address to your printer from the printer control panel Once an IP address is assigned you can change it using CentreWare Internet Services To assign a static IP address to the printer you need the following infor
100. mation e AnIP address properly configured for your network e The Network Mask address e The default Router Gateway address If you are on a network managed by a network administrator contact your network administrator to obtain the network information For a home network using routers or other devices to connect the printer to the network refer to the device instructions on assigning network addresses The router or device documentation can give you a range of acceptable address numbers you can use It is important that the addresses be similar to the IP addresses used by other printers and computers on the network but not the same Only the last digit must be different For example your printer can have the IPv4 address 192 168 1 2 while your computer has the IP address 192 168 1 3 Another device can have the IP address 192 168 1 4 The router could assign the static IP address of the printer to another computer that obtains its IP address dynamically To avoid having the IP address reassigned give the printer an address at the higher end of the range allowed by the router or device For example if your computer has IP address 192 168 1 2 and your device allows IP addresses to 192 168 1 25 select an address between 192 168 1 20 and 192 168 1 25 In IPv6 network configurations the IPv6 address is assigned automatically For a protocol other than IPv4 refer to the System Administrator Guide For details see the Help in CentreWare Inte
101. mation Menu use the arrows then press OK 2 Navigate to Billing Meters then press OK 3 Foradescription of each billing meter select the meter then press Help Printing the Supplies Usage Page The Supplies Usage page shows the percentage of ink used the estimated amount of ink remaining and the life remaining on the maintenance kit To print the Supplies Usage page 1 Atthe printer control panel to navigate to the Information Menu use the arrows then press OK 2 Navigate to Supplies Info then press OK 3 Toprint the Supplies Usage page navigate to it then press OK Printing the Usage Profile The usage profile page shows a summary of billing meter information including page count maintenance kit and supply usage information To print the usage profile 1 Atthe printer control panel to navigate to the Information Menu use the arrows then press OK 2 Navigate to Information Pages then press OK 3 To print the Usage Profile page navigate to it then press OK Xerox ColorQube 8580 8880 Color Printer 111 User Guide Maintenance Routine Maintenance This section includes amp Adamo lol tal fatio lai RES 112 LEEE Duden per UE 115 Replacing the Maintenance IL arcet ERR E ERINAUGR EE eaaa ERE 117 Adding ColorQube Ink When the ink is low a warning message appears on the control panel When the ink must be replaced an error message appears on the control panel You can add ink any time th
102. mg the Feed Roller cuoc ent SEORON SERERE URCESNCAUSTGE NUI a E SRM 107 Cleaning the Printer Exterior Regular cleaning keeps the control panel and its display free from dust and dirt Do not spray detergent directly on the printer Liquid detergent could enter the printer through a gap and cause problems Never use cleaning agents other than water or mild detergent Ay WARNING To prevent electric shock always turn off the printer and disconnect the power cord from the grounded outlet before performing maintenance To remove stains use a soft lint free cloth dampened with a neutral detergent or water 104 Xerox ColorQube 8580 8880 Color Printer User Guide Maintenance Cleaning the Paper Release Blade Cleaning the paper release blade removes ink residue which can cause streaks smears and other marks on the printed page To clean the paper release blade 1 Open exit door B io h SELEY S dept 2 Lift the lower paper guide toward the front of the printer 3 Locate the clear plastic strip on the paper guide Wipe the entire length of the lower half especially the side facing you with a cloth pre moistened in 90 isopropyl alcohol Xerox ColorQube 8580 8880 Color Printer 105 User Guide Maintenance 4 Lowerthe paper guide to its original position 5 Close exit door
103. move all paper from the tray 3 Move the length and width guides out a Pinch the guide lever on each guide b Slide the guides outward until they stop c Release the levers 70 Xerox ColorQube 8580 8880 Color Printer User Guide Paper and Media 4 Load paper into the tray Do not load more than 400 sheets of glossy paper into the tray 2x Note When the paper guides are adjusted correctly a small space between the paper or media and the guides is normal 6 Slidethe tray back into the printer 7 Verify that the paper is the correct size type and weight If not change the paper settings Note Before you print your job ensure that you select Glossy Paper for paper type in the print driver or that you select the corresponding tray as the paper source Xerox ColorQube 8580 8880 Color Printer 71 User Guide Paper and Media Transparencies Guidelines for Printing Transparencies You can print transparencies from any paper tray You can print Transparencies on one side only A 72 CAUTION The Xerox Warranty Service Agreement or Xerox Total Satisfaction Guarantee does not cover damage caused by using unsupported paper or specialty media The Xerox Total Satisfaction Guarantee is available in the United States and Canada Coverage could vary outside these areas Please contact your local representative for details Use only recommended Xerox transparencies Print quality could vary with other transpare
104. ms in the Printer on page 165 Xerox ColorQube 8580 8880 Color Printer 163 User Guide Troubleshooting Troubleshooting Print Quality Problems in the Application Print Driver or Print Server If the printer is printing properly from the control panel but you still have print quality problems the application print driver or print server could be the cause To isolate the problem 1 Printasimilar document from another application and look for the same print quality problems fthe document has the same print quality problem it is probably a print driver or print server problem fthe document printed without a print quality problem the application is probably the cause Restart your printer restart the application then print the document again 2 Checkthe print driver used for the print job Navigate to the list of printers on your computer For Windows XP SP3 click Start gt Settings gt Printers and Faxes For Windows Vista click Start Control Panel Hardware and Sound Printers For Windows Server 2003 and later click Start Settings Printers For Windows 7 click Start Devices and Printers For Windows 8 click Control Panel Devices and Printers Note If the Control Panel icon does not appear on the desktop right click on the desktop then select Personalize Control Panel Home gt Devices and Printers 3 Ensurethat the model name in the middle of the driver matches the model name of
105. n that location and the print driver saves your settings UNIX PostScript Driver Web only Install this pint driver to enable printing from a UNIX or Linux operating system Using Walk Up Installation The Walk Up Installation feature enables the Software and Documentation disc Installer to locate your printer in the list of discovered printers in the installer window If you do not have the printer IP address you can use Walk Up Installation to connect the printer to the installer To use Walk Up Installation 1 Insertthe Software and Documentation disc into the appropriate drive on your computer 2 If the installer does not start automatically navigate to the drive and double click the Setup exe installer file 3 Select Walk Up Technology then click Next 4 At the control panel to select Walk Up Features press OK 5 Usethe arrows to navigate to Select for Installation then press OK The installer connects the computer to the printer then completes the print driver installation When installation completes a confirmation page prints Xerox ColorQube 8580 8880 Color Printer User Guide Installation and Setup Installing the Print Drivers This section includes e Installing Print Drivers for a Windows Printer eccsssssssssssssssecsssesssssscssuscsssnscsssssessssssssasesssuscsssscsssaseessusesssneessssees 42 e Advanced Discovery of a Network Printer cssssscsssssessssssssnsecsssssssssssssns
106. n uses adjacent jets to cover the area that is normally covered by the problem jet Jet Substitution requires a functioning adjacent jet to replace the weak missing or discolored jet Note Perform the printhead cleaning procedure before you substitute any jets For details see Eliminating Light Stripes on page 160 Jet Substitution does not correct conditions where three or more consecutively numbered jets are weak or missing For example if Cyan jets 1 2 and 3 are all weak or missing you cannot use Jet Substitution mode for jet 2 A Service Mode key prints at the bottom of the Light Stripes Test page The Service Mode key summarizes the number of substituted jets for each color When a jet is substituted a black dot appears next to its jet number on the Light Stripes Test page Notes e You can use Jet Substitution when you print from a computer only Do not use Jet Substitution when you print the Light Stripes Test page at the printer control panel e Any jets that are substituted remain substituted until you disable Jet Substitution mode For details see Disabling Jet Substitution Mode on page 162 e Ifthe printer solid state drive is installed to print any saved and stored jobs correctly resubmit the jobs after you enable Jet Substitution Xerox ColorQube 8580 8880 Color Printer 161 User Guide Troubleshooting Enabling Jet Substitution Mode Di NO abs Qo B ens 8 At the printer control panel use the arrows to
107. navigate to Troubleshooting then press OK Navigate to Print Quality Problems then press OK Navigate to Eliminate Light Stripes then press OK To find any weak or missing jets and the jet numbers select Light Stripes Test page then press OK Navigate to Jet Substitution Mode then press OK Select the color for the weak or missing jet then press OK Use the arrow buttons to enter the number of the weak or missing jet that you identified on the Light Stripes Test page then press OK To confirm jet changes select an option Disabling Jet Substitution Mode 1 2 3 4 162 At the printer control panel use the arrows to navigate to Troubleshooting then press OK Navigate to Print Quality Problems then press OK Navigate to Eliminate Light Stripes then press OK Navigate to Turn Jet Substitution Mode Off then press OK Xerox ColorQube 8580 8880 Color Printer User Guide Troubleshooting Advanced Troubleshooting This section includes Eliminating the Paper or Media asthe Prob lei uasa diserti senes retbs ivory a 163 Isolating the Problem to the Printer or to the Application e 163 Troubleshooting Print Quality Problems in the Application Print Driver or Print Server 164 Troubleshooting Print Quality Problems in the Printer e etes eesesnne sene ttenncces 165 Eliminating the Paper or Media as the Problem Damaged or unsupported pape
108. ncies Remove all paper before loading transparencies in the tray Do not load more than 50 transparencies in tray 1 Do not load more than 400 transparencies in trays 2 5 Overfilling the tray can cause the printer to jam Handle transparencies by the edges using both hands Fingerprints or creases can cause poor print quality After loading transparencies change the paper type to Transparency on the printer control panel In the print driver software select Transparency as the paper type Do not fan transparencies Xerox ColorQube 8580 8880 Color Printer User Guide Paper and Media Printing Transparencies from Tray 1 1 Toopen tray 1 pull the handle out and down 2 Openthe tray extension by rotating it outward 3 Loadtransparencies into the tray Do not load more than 50 transparencies in tray 1 Note Use only recommended Xerox transparencies Print quality could vary with other transparencies Xerox ColorQube 8580 8880 Color Printer 73 User Guide Paper and Media Adjust the width guides until they touch the edges of the paper Verify that the paper is the correct size type and weight If not change the paper settings Note Before you print your job ensure that you select Transparency for paper type in the print driver Printing Transparencies from Trays 2 5 1 2 3 74 Remove the tray from the printer Remove all paper from the tray Move the length and width guides out a Pin
109. nd jobs using special media The tray extension provides support for larger paper To load paper 1 Toopen tray 1 pull the handle out and down 2 3 54 Xerox ColorQube 8580 8880 Color Printer User Guide Paper and Media 4 Insert the paper with the short edge first Note Do not load paper above the maximum fill line Overfilling the tray can cause the printer to jam 5 Adjust the width guides until they touch the edges of the paper 6 Verify that the paper is the correct size type and weight If not change the paper settings To use the current paper size and type at the printer control panel prompt press OK See also Printing on Special Paper on page 59 Using Custom Paper Sizes on page 80 Xerox ColorQube 8580 8880 Color Printer 55 User Guide Paper and Media Loading Paper in Trays 2 5 Trays 2 5 can accommodate up to 525 sheets of plain paper The printer uses the position of the paper tray guides to detect the size of the paper Some settings require that the paper in the tray matches the size and type selected on the control panel To load paper 1 Remove the tray from the printer 2 Move the length and width guides out a Pinch the guide lever on each guide b Slide the guides outward until they stop c Release the levers 56 Xerox ColorQube 8580 8880 Color Printer User Guide Paper and Media 3 Fan paper before loading it in the paper tray 4 Load paper into the tr
110. ntenance kit status 1 Atthe printer control panel to navigate to the Information Menu use the arrows then press OK 2 Navigate to Supplies Info then press OK Navigate to Maintenance Kit Life then press OK The life remaining for the maintenance kit appears See also Replacing the Maintenance Kit on page 117 Customer Replaceable Units Customer replaceable units CRUs are printer parts that can be replaced without need for technical service intervention These parts have longer rated lives than routine maintenance items Each customer replaceable unit includes installation instructions This printer has one CRU part The feed roller kit replaces the two feed rollers 120 Xerox ColorQube 8580 8880 Color Printer User Guide Maintenance Recycling Supplies For information on Xerox supplies recycling programs go to Xerox ColorQube 8580 Color Printer www xerox com gwa Xerox ColorQube 8880 Color Printer www xerox com gwa Xerox ColorQube 8580 8880 Color Printer 121 User Guide Maintenance Moving the Printer This section includes amp Precautions for Moving Ehe PUDE eonim und n REEL Ui ince need 122 amp Moving tie Pinter Within Che Once pap EE RED A Na QE canna enone A TE ERN QUE ECC EIE U 123 Preparing the Printer for ShIpBIellE accetta testen esito istas metit de orate teles 124 Precautions for Moving the Printer To avoid injuring yourself or damaging the printer AX WARNINGS e Parts o
111. nts the paper so that the text and images print across the long dimension of the paper e Rotated Landscape Orients the paper so that the content is rotated 180 degrees and with the long bottom side up 88 Xerox ColorQube 8580 8880 Color Printer User Guide Printing Printing on Both Sides of the Paper This section includes Automatic sided Pont ser nen rr te reves vii pim bn E s dV ve OE eed verus toas eq 89 Usmo Manual ed scm DRE eit erty COR RUP CIL RR qux eI S on RUP E UP LOL La Ee rd eren QUEE 89 v Manudl Sked PINUNO aiite eres tererercet eee SIG UR EESTI RASA MET PE RUPTA RETE EE 90 Your printer supports manual 2 sided printing Use 2 Sided Printing to specify the page orientation for the printed output You can specify the page layout for 2 sided printing which determines how the printed pages turn These settings override the application page orientation settings Portrait Landscape t Portrait Portrait Landscape Landscape 2 Sided Print 2 Sided Print Flip on Short 2 Sided Print 2 Sided Print Flip on Short Edge Edge Automatic 2 Sided Printing Automatic 2 sided printing uses less paper and saves printer resources Some paper sizes types and weights are not suitable for automatic 2 sided printing If your printer is configured with automatic 2 sided printing then automatic 2 sided printing is set as the default If your printer is not configured with 2 sided printing you can order this featur
112. olorQube 8580 8880 Color Printer 169 User Guide Specifications Printer Configurations and Options Standard Features The printer provides the following features 170 1 GHz processor 1 GB RAM memory expandable up to 2 GB available in a single DDR3 SDRAM slot that supports 1 GB or 2 GB cards Ethernet 10 100 1000Base TX Universal Serial Bus USB 2 0 Embedded PDL support for True Adobe PostScript 3 PCL 5c emulation JPG TIFF PNG and PDF Note PDF printing requires use of the optional solid state drive PCL driver print quality modes PCL Standard Mode PCL Enhanced Mode PostScript print quality modes Fast Color Provides the fastest full color mode prints Use this mode when you have many images and for previewing your work Standard Produces crisp bright prints at high speed and is ideal for black text Standard mode provides the best trade off between performance and image quality for most jobs Enhanced Use this mode for CAD applications and for fine detail printing with the best overall image quality Lines and edges are enhanced for smoothness and black and dark colors are enhanced for richness Photo This mode provides the best detail and smoothness for photographic images RAM collation This setting allows the printer to store jobs in memory so that multiple copies can print in page sequence order Page sequence order prints pages according to page sequence for the job for e
113. only available on printers that are connected to a network with bi directional communication enabled For more information refer to the help for your print driver To access Xerox Print Driver help in the Print Driver window click Help Xerox ColorQube 8580 8880 Color Printer 99 User Guide Maintenance This chapter includes Maintenance and Cleaning Ordering Supplies Moving the Printer Xerox ColorQube 8580 8880 Color Printer User Guide 101 Maintenance Maintenance and Cleaning This section includes e Ceper Precaution ean DEED 102 amp CLeonng ne lp e TEE R 104 e Accessing Maintenance Information c sssscsssscsssssesssseessssssssseesssseesssscsssseessssesssssesssueecssnscsssscessuacsssucessaseessnseessaes 111 E o EN E IE T E E N A EAA E A E E EA E E AS 112 General Precautions To maintain and operate your printer safely follow each of the precautions mentioned in this section Avoiding Damage to the Printer e Donot place anything on top of the printer e Donotleave the covers and doors open for any length of time e Donotopen covers and doors during printing e Donot tilt the printer while it is in use e Do not touch the electrical contacts or gears Doing so could damage the printer and cause the print quality to deteriorate e Ensure any parts removed during cleaning are replaced before you plug in the printer Avoiding Hot Printer Parts N WARNINGS e Internal parts of the p
114. oom For more information in North America go to Xerox ColorQube 8580 Color Printer www xerox com environment Xerox ColorQube 8880 Color Printer www xerox com environment In other markets contact your local Xerox representative or go to e Xerox ColorQube 8580 Color Printer WwwW xerox com environment europe e Xerox ColorQube 8880 Color Printer WWwW xerox com environment europe Printer Location e Do not block or cover the slots or openings on the printer These openings are provided for ventilation and to prevent overheating of the printer e Place the printer in an area where there is adequate space for operation and servicing e Place the printer in a dust free area e Do not store or operate the printer in an environment of extreme temperature or humidity e Donot place the printer near a heat source e Donot place the printer in direct sunlight e Donot place the printer where it is exposed directly to the cold air flow from an air conditioning system e Donot place the printer in locations susceptible to vibrations e For optimum performance use the printer at elevations recommended in Elevation on page 173 See also Clearance Requirements on page 172 Environmental Specifications on page 173 Physical Specifications on page 172 12 Xerox ColorQube 8580 8880 Color Printer User Guide Safety Operational Guidelines Do not remove any paper trays while the printer is printing Do not open the doors when t
115. our printer The wrong cable is used or the cable is too long The USB cable is defective or damaged e To test the USB cable connect it to another computer that is working properly then try to print a document If the document does not print the USB cable may be defective or damaged e Replace the USB cable Cannot Print to the Printer with a Network Connection Connectivity problems can prevent you from printing Probable Causes Solutions The IP address that the print driver is using is To troubleshoot the problem and find a solution do the following not the one currently assigned to the printer 1 Verify that the printer port is configured to use the same IP Note If your printer is assigned an IP address address or DNS name that the printer is using dynamically the IP address can change 2 If necessary configure the port to use the correct IP address or periodically even after you have installed the DNS name print driver To prevent the IP address from changing in the future do any of the following that apply e Assign a static IP address to the printer e For assistance contact your system administrator See also Viewing the Automatic IP Address on page 36 Assigning the IPv4 Address Manually on page 38 Xerox ColorQube 8580 8880 Color Printer 131 User Guide Troubleshooting Document Fails to Print Probable Causes Solutions Selected tray has wrong paper size loaded Ensure that the paper type is se
116. ous paper and other media types Follow the guidelines in this section for the best print quality and to avoid jams e Useonly Xerox approved paper For details see Supported Paper on page 46 e Useonly dry undamaged paper e Some paper and other media types can cause poor output quality increased paper jams or damage your printer For details see Paper That Can Damage Your Printer on page 47 e Ensurethe paper type selected in your print driver matches the paper type on which you are printing e If you have the same size paper loaded in more than one tray ensure that the proper tray is selected in the print driver e Store your paper and other media properly for optimum print quality For details see Paper Storage Guidelines on page 47 Print Quality Modes Select the correct print quality setting for your print job from the print driver For instructions on setting the print quality see Selecting Printing Options on page 83 To control the print quality e Usethe print quality settings in the print driver to control print quality If the print quality is not suitable adjust the print quality setting to an higher level e Use only Xerox approved paper For details see Supported Paper on page 46 Xerox ColorQube 8580 8880 Color Printer 153 User Guide Troubleshooting Printing the Troubleshooting Print Quality Page The Troubleshooting Print Quality Page provides a list of common print quality problems and tips to help so
117. pe 162 x 229 mm 6 4 x 9 in C6 envelope 114 x 162 mm 4 5 x 6 38 in No 57 envelope 111 x 146 mm 4 4 x 575 in Envelope 6 x 9 152x228 mm 6x9 in No 6 envelope 92 x 165 mm 3 6 x 6 5 in A7 envelope 133 x 184 mm 5 25 x 7 25 in Monarch envelope 98 x 190 mm 3 9 x 7 5 in Choukei 3 envelope 120 x 235 mm 4 72 x 9 25 in Choukei 4 envelope 90 x 205 mm 3 54 x 8 07 in DL envelope 110 x 220 mm 4 33 x 8 66 in No 10 envelope 241 x 105 mm 4 1 x 9 5 in C5 envelope 162 x 229 mm 6 4 x 9 in C6 envelope 114 x 162 mm 4 5 x 6 38 in 50 Xerox ColorQube 8580 8880 Color Printer User Guide Paper and Media Selecting Paper Options for Printing There are two ways to select the paper for your print job You can let the printer select which paper to use based on the document size paper type and paper color you specify You can also select a specific tray loaded with the desired paper Setting the Tray 1 Mode Tray 1 mode specifies how the printer determines paper size and type when paper is loaded into Tray 1 but not specified at the printer control panel Tray Mode Description Static The current paper type and size are in effect until you change them at the printer control panel Dynamic The first print job that uses tray 1 after paper is loaded sets the paper size and type You can override the settings at the printer control panel Automatic The incoming job prints from tray 1 automatically when paper
118. persists go to e Xerox ColorQube 8580 Color Printer www xerox com office CQ8580support e Xerox ColorQube 8880 Color Printer www xerox com office CQ8880support Ay CAUTION The Xerox Warranty Service Agreement or Xerox Total Satisfaction Guarantee does not cover damage caused by using unsupported paper or special media The Xerox Total Satisfaction Guarantee is available in the United States and Canada Coverage could vary outside these areas Contact your Xerox representative for details Pages are Blank Probable Causes Solutions The paper type that is set in the print driver does not Ensure that the paper type is set properly in the driver match the paper that is loaded in the printer and at the printer control panel Several sheets of paper are feeding at the same time Remove the paper from the tray and check for static electricity Fan plain paper or other media then replace it in the tray Do not fan transparencies The paper is not correctly positioned in the tray Remove the paper tap the edges it to straighten it out then return it to the tray Adjust the length and width guides to fit the paper See also Loading Paper on page 53 Xerox ColorQube 8580 8880 Color Printer 155 User Guide Troubleshooting Ink or Debris is on the Page Probable Causes Solutions The paper release blade is dirty Clean the paper release blade The job is set to print 2 sided manually on pre printed To print on
119. pplies Options Hard Drive gt Installed Secure Print Use Secure Print to print sensitive or confidential information After you send the job it is held at the printer until you enter your passcode at the printer control panel To print using Secure Print 1 In your software application access the print settings For most software applications press CTRL P for Windows or CMD P for Macintosh 2 Select your printer then open the print driver For Windows click Printer Properties Depending on your application the title of the button varies In Macintosh in the Print window click Copies amp Pages then select Xerox Features 3 For Job Type select Secure Print 4 Type then retype a passcode 5 Click OK Xerox ColorQube 8580 8880 Color Printer 95 User Guide Printing 6 Select other desired printing options and click OK Note The printer holds the print job until you enter the passcode at the control panel 7 Atthe control panel to select Walk Up Features press OK 8 Usethe arrows to navigate to the corresponding job type folder then press OK 9 Navigate to your user name then press OK 10 To enter your passcode use the arrow buttons then press OK 11 To select your print job navigate to the corresponding job name then press OK 12 To select all print jobs for All of Them press OK 13 Select an option To print and delete the job press OK Todelete the jobs without printing navi
120. pre printed paper in the print driver or at paper but the paper type is not set to 2nd Side the control panel select 2nd Side as the paper type To clean ink smears at the control panel use the Remove Print Smears procedure See also Cleaning the Paper Release Blade on page 105 Using Manual 2 Sided Printing on page 90 Removing Print Smears on page 160 Predominant Light Stripes with Ink Missing from the Print Probable Causes Solutions There is dirt or debris in the exit door area Open the exit door then remove debris from the paper exit area The printhead is dirty At the control panel run the Eliminate Light Stripes procedure See also Cleaning the Paper Release Blade on page 105 Eliminating Light Stripes on page 160 156 Xerox ColorQube 8580 8880 Color Printer User Guide Troubleshooting Random Light Stripes are on the Page Probable Causes Solutions One of the printhead ink jets is malfunctioning e At the control panel run the Eliminate Light Stripes procedure e Tosubstitute an alternate jet for the malfunctioning jet use Jet Substitution Mode See also Eliminating Light Stripes on page 160 Substituting an Ink Jet on page 161 Image Prints Too Light or Too Dark Probable Causes Solutions The print quality mode specified is incorrect for the print In the print driver select the correct print quality mode job for your print job The paper type that is set in the print driver or at
121. r off sequence Disconnect the power cord wait 30 seconds and reconnect it 4 Turnon the power switch If restarting the printer does not resolve the problem see the table in this chapter that best describes the problem Printer Does Not Turn On Probable Causes Solutions The power cord is not correctly plugged into Turn off the printer power switch and plug the power cord securely the outlet into the outlet Something is wrong with the outlet e Plug another electrical appliance into the outlet and see if it connected to the printer operates properly e Tryadifferent outlet The printer is connected to an outlet with a Use a power source with the specifications listed in the Electrical voltage or frequency that does not match the Specifications on page 174 printer specifications A CAUTION Plug the three wire cord with grounding prong directly into a grounded AC outlet only Do not use a power strip If necessary contact a licensed electrician to install a properly grounded outlet Printer Resets or Turns Off Frequently Probable Causes Solutions The printer is connected to an outlet witha Use a power source with the specifications listed in the Electrical voltage or frequency that does not match the Specifications on page 174 printer specifications The printer is plugged into an Uninterruptible e Do not use a UPS Only use an extension cord power strip or Power Supply UPS or shared power strip
122. r or media can cause print quality problems even when the printer application and print driver are working perfectly Use the following guidelines to eliminate the paper as the source of the print quality problem Make sure that the printer supports the paper or media Make sure that the printer is loaded with undamaged dry paper If the condition of the paper or media is in doubt replace it with new paper or media Make sure that you have the proper tray selected in the print driver and from the control panel Make sure that you have the correct paper type selected in the print driver and in the control panel of the printer Isolating the Problem to the Printer or to the Application When you are sure that the paper is supported and in good condition use the following steps to isolate the problem 1 From the control panel of the printer print the pages for Diagnosing Print Quality For details see Printing the Troubleshooting Print Quality Pages on page 154 fthe pages printed properly the printer is working properly and the print quality problem is an application print driver or print server problem fthe pages still have print quality problems the problem is in the printer If the pages printed properly see Troubleshooting Print Quality Problems in the Application Print Driver or Print Server on page 164 If the pages still had print quality issues or did not print see Troubleshooting Print Quality Proble
123. r television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help Changes or modifications to this equipment not approved by Xerox can void the authority of the user to operate this equipment Note To ensure compliance with Part 15 of the FCC rules use shielded interface cables Canada This Class A digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la classe A est conforme la norme NMB 003 du Canada 178 Xerox ColorQube 8580 8880 Color Printer User Guide Regulatory Information European Union A CAUTION This is a Class A product In a domestic environment this product can cause radio interference in which case the user could be required to take adequate measures The CE mark applied to this product symbolizes a declaration of conformity by Xerox with C the following applicable Directives of the European Union as of the dates indicated e December 12 2006 Low Voltage Directive 2006 95 EC e December 15 2004 Electromagnetic Compatibility Directive 2004 108 EC This printer if used properly
124. r until the cooling sequence completes and the printer turns off 5 Before you move the printer remove any optional trays 6 To lift the printer always use at least two people to grasp the hand holds on each side of the printer 60 5 Ib After moving the printer 1 Reinstall any parts you removed 2 Reconnect the printer to the cables and power cord 3 Plug in and turn on the printer Xerox ColorQube 8580 8880 Color Printer 123 User Guide Maintenance Preparing the Printer for Shipment Removing the Maintenance Kit and Waste Tray Before you ship the printer remove the maintenance kit and waste tray Ay CAUTION Shipping the printer with the maintenance kit and waste tray installed can damage the printer To remove the maintenance kit and waste tray 1 Open maintenance door D 2 Fromthe maintenance kit slot remove the maintenance kit labeled A Place the tray in a plastic bag for storage 124 Xerox ColorQube 8580 8880 Color Printer User Guide Maintenance 3 Remove the waste tray labeled B from the waste tray slot N WARNING The waste tray can be hot handle it carefully 4 Emptythe waste tray in a waste container Twist the waste tray slightly to dislodge the waste ink The ink is non toxic and can be discarded as normal office waste SS 5 Close the printer doors Xerox ColorQube 8580 8880 Color Printer 125 User Guide Maintenance Turning Off the Printer The Shu
125. ray is locked follow these steps a Close maintenance door D b Wait 15 minutes c Open maintenance door D d Removethe waste tray from the printer Xerox ColorQube 8580 8880 Color Printer 115 User Guide Maintenance 4 Emptythe waste tray in a waste container Twist the waste tray slightly to dislodge the waste ink The ink is non toxic and can be discarded as normal office waste Ay CAUTION Do not attempt to reuse the waste ink in the printer it can damage the printer This damage is not covered under the printer warranty Se Note The waste tray must be out of the printer for more than five seconds to clear the Empty Waste Tray message on the control panel 5 Insert the waste tray completely into the printer 6 Close maintenance door D 116 Xerox ColorQube 8580 8880 Color Printer User Guide Maintenance Replacing the Maintenance Kit The maintenance kit contains a maintenance roller that keeps the surface of the imaging drum clean and oiled When the maintenance kit requires replacement a message appears on the control panel Note When the printer control panel displays a message that the maintenance kit is low order a new maintenance kit Order supplies from your channel partner Xerox representative or go to the Xerox Supplies website for your printer model e Xerox ColorQube 8580 Color Printer www xerox com office CQ8580supplies e Xerox ColorQube 8880 Color Printer www xerox com office CQ88
126. rinter can be hot Use caution when doors and covers are open e Parts of the printer are hot and need time to cool down before moving or packing the printer To avoid personal injury or printer damage wait 30 minutes for the ink to solidify and the printhead to cool down Caution When Cleaning CAUTIONS e When cleaning your printer do not use organic or strong chemical solvents or aerosol cleaners e Donot pour fluids directly into any area of the printer e Use supplies and cleaning materials only as directed in the Maintenance section of this manual e Do not spray detergent directly on the printer Liquid detergent could enter the printer through a gap and cause problems Never use cleaning agents other than water or mild detergent A WARNING Keep all cleaning materials out of the reach of children 102 Xerox ColorQube 8580 8880 Color Printer User Guide Maintenance Maintenance Restrictions A WARNING Do not remove the covers or guards that are fastened with screws You cannot maintain or service any parts that are behind these covers and guards Do not attempt any maintenance procedure that is not described in the documentation supplied with your printer Xerox ColorQube 8580 8880 Color Printer 103 User Guide Maintenance Cleaning the Printer This section includes Cleaning the Printer BAUS o MRRR H 104 Cleaning the Paper Release Blade uusien aa aeaea ani a 105 Clegn
127. rnet Services See also Xerox ColorQube 8580 Color Printer www xerox com office CQ8580docs Xerox ColorQube 8880 Color Printer www xerox com office CQ8880docs Xerox ColorQube 8580 8880 Color Printer 37 User Guide Installation and Setup Assigning an IPv4 Address Manually At the printer control panel use the arrows to navigate to Printer Setup then press OK Navigate to Connection Setup then press OK Navigate to Network Setup then press OK Navigate to TCIP IPv4 Setup then press OK Navigate to IPv4 then ensure that the setting is On Navigate to DHCP BOOTP then to turn it off press OK Navigate to AutoIP then to turn it off press OK Navigate to IPv4 Address then press OK To enter an IP address use the arrows to select a number then press OK To complete the IP address repeat this step for each number field When finished press OK Note If a message appears that indicates that the IP address already exists enter a new address ea Oe rs o Resetting the TCP IP Connection 1 Atthe printer control panel use the arrows to navigate to Printer Setup then press OK 2 Navigate to Connection Setup then press OK 3 Navigate to Reset Connection Setup then press OK 4 Toselect Reset Connection Setup NOW press OK Accessing CentreWare Internet Services CentreWare Internet Services is the administration and configuration software installed on the embedded Web server in the printer It al
128. roperties Depending on your application the title of the button varies To set your preferred printing options in the print driver click any tab and make selections To save your settings and exit the print driver click OK To send the job to the printer click Print Xerox ColorQube 8580 8880 Color Printer User Guide Printing Saving a Set of Commonly Used Printing Options for Windows You can define and save a set of options so that you can apply them to future print jobs To save a set of printing options 1 In your software application access the print settings For most software applications click File gt Print or press CTRL P 2 Select your printer then click Properties to open the print driver dialog box Depending on your application the title of the button varies 3 To set your preferred printing options in the print driver click any tab and make selections 4 Atthe bottom of the Printing Properties window click Saved Settings then click Save As 5 Tosavethe set of options in the Saved Settings list type a name for the set of printing options then click OK 6 To print using these options select the name from the list Selecting Job Completion Notification for Windows You can select to be notified when your job finishes printing A message appears on your computer screen with the name of the job and the name of the printer where it was printed To select job completion notification before printing
129. s please visit our website at www xerox com about xerox environment enus html 180 Xerox ColorQube 8580 8880 Color Printer User Guide Regulatory Information Material Safety Data Sheets For Material Safety Data information for your printer go to North America e Xerox ColorQube 8580 Color Printer www xerox com msds e Xerox ColorQube 8880 Color Printer www xerox com msds European Union e Xerox ColorQube 8580 Color Printer WWwW xerox com environment europe e Xerox ColorQube 8880 Color Printer WWW xerox com environment europe Xerox ColorQube 8580 8880 Color Printer 181 User Guide Recycling and Disposal This appendix includes AIC DUR MGS iecit RARI MERE IEEE LUDI C MN 184 Ley gl aval eli cls e e E ETE E EE 185 Europe din UMOM axecaisiuien dics eeecudd AA EEA ARU 186 Other COUNTE eee e eTa e ot a me cop Oty ete see meer en ee eee 188 Xerox ColorQube 8580 8880 Color Printer 183 User Guide Recycling and Disposal All Countries If you are managing the disposal of your Xerox product please note that the printer may contain lead mercury perchlorate and other materials whose disposal may be regulated due to environmental considerations The presence of these materials is fully consistent with global regulations applicable at the time that the product was placed on the market For recycling and disposal information contact your local authorities Perchlorate Material This product may contain one or more Perch
130. snesssseecsnscsssasesssusssssnecssaseessnsssesseessnnessssees 149 Troubleshooting Print Quality assesseer re R se aE EEE ERR 152 Controlling Print Q aliLyutostscte titre orienter cte recettes acetic E beet 153 Printing the Troubleshooting Print Quality Page essence ttn nnntnnnt teen ncttnnos 154 Troubleshooting Print Quality Problems esistente tete tnnn ttes nsttttot ists seis 155 Troubleshooting Procedures cccsssssssssssssssssssssssssesssnssssssnscsssesessuscsssseessusccsssnecssseesssnscssaseessusccsssssessseessanesssnees 160 Advanced Troubleshooting eccsssssssssssssnssssssecssnsssssnscsssseesssnessssseessuscssssecsssseessnscsssscesssuscssnsesssseesssnssesaseessnseses 163 Getting TSU m 166 Control Panel Messages ti hina hb a i e here ere dos ie a 166 Online Support ASSISLANE eeecsssssssssssssscessusecssncscssseecssnccssnscsssueessonccssasecssuscsssnscessseessuscessaseessueesssneesssceessnessssnes 166 More my Keldapre is ON e e T RE ERE 167 A Specdifications 169 Printer Configurations and Options csssssscsssscssssssssnessssneesssnesssseecssnscessnscsssuecsssscessseesssuscsssncessateessucesneessueees 170 Standard oL dl iniiis r ney Sry ener E a ee re ar enn RE 170 Available Confiqurations iie e trente t tnt ate edu rele Re RATER qd 171 Options and Upgrades sena a A R 171 Physical Specifications secssssssssssessssssssnessssssccsssssssssesssuessssncsssasec
131. some printer models If your printer is not configured with 2 sided printing you can order this feature as an upgrade For details see Options and Upgrades on page 23 Paper Type Plain Lightweight Letterhead Pre Printed Pre punched Colored Paper Lightweight Cardstock 60 120 g m 60 74 g m 60 120 g m 60 120 g m 60 120 g m 60 120 g m 100 120 g m Supported Paper Sizes for Automatic 2 Sided Printing European Standard Sizes A4 210 x 297 mm 8 3 x 11 7 in A5 148 x 210mm 8 3 x 5 8 in JIS B5 182 x 257 mm 7 2 x 10 1 in B5 176 x 250mm 6 9 x 9 8 in North American Standard Sizes Letter 216 x 279 mm 8 5 x 11 in Legal 216 x 356 mm 8 5 x 14 in Executive 184 x 267 mm 7 25 x 10 5 in Folio 216 x 330 mm 8 5 x 13 in Statement 140 x 216 mm 5 5 x 8 5 in Xerox ColorQube 8580 8880 Color Printer 49 User Guide Paper and Media In addition to the standard sizes you can use the following custom size paper for automatic 2 sided printing e Minimum print size 139 7 x 210 mm 5 5 x 8 3 in e Maximum print size 216 x 356 mm 8 5 x 14 in Supported Custom Paper Sizes Tray Paper Sizes Tray 1 Minimum 76 x 127 mm 3 x 5 iin Maximum 216 x 356 mm 8 5 x 14 in Note Print custom size paper from Tray 1 only Supported Envelope Sizes Paper Tray Envelope Size Tray 1 DL envelope 110 x 220 mm 4 33 x 8 66 in No 10 envelope 241 x 105 mm 4 1 x 9 5 in C5 envelo
132. sssssssesssnsesssncsssseeessnsssssseessnseessanesssateessuesesaseessns 178 Mole M PP 178 E ropean PI aio E ETP 179 European Union Lot 4 Imaging Equipment Agreement Environmental Information 179 Material Safety Data Sheets csssssssccsssssssnsesssssesssuessssscessusesssncssssseessssesssnscessusessssecssaseessuscsssnscesaseessuscessnceessneess 181 Recycling and Disposal 183 All COUNT ES NR RR REINO 184 W esP ust 185 European UO Mis vcassccsscssas cosa MEA 186 Dorriestic Houselold Environment scssicasatervcsnssecnssabecorecacietteiascesucnonsinosevesteacauinseabseectend setsoeeeroeacemambsteens 186 Professional Business Environment cscsssssssssscssssssssnesssstsecsssesssseecssucsssncsesseessusssssseessnseecsanesssaeecssnesssaseessns 186 Collection and Disposal of Equipment and Batteries essent 187 Battery Symbol Note ccssessssssssssecssnesssssecssnscssssesssssecsssscsssssesssussssssesssaeessnsssssseessusssssssesssaeesssusssesscessueesssneesees 187 Battery RemoVv al ssec ecntedterscute bini eee asad e ebur Decet ERE 187 Other dli or TDET 188 Xerox ColorQube 8580 8880 Color Printer 7 User Guide Safety This chapter includes Elec D WS oe th eus pu UMP EEUU care fesse ronnie ME 10 OT cata tales 2 1 Sere earn a tee tena ee re Uae ene VaR eran imu x M eM O E 12 Ma
133. ssssssssssessesssrssssesessssetsesstoesssoeessseotensssteessserssssoeeesssessesttoessstessseet esse 89 Printing Multiple Pages to a Single Sheet esee tttennntttttnnntttttnnnttten 90 Printing Booklets eet petere on Hp OR ee CHR Ne Gaon ete BRE EUR 90 Image and Color Options nsesssossscsssseconssessessconsessensscessssscnsecsenesecaueessonescensesennssesonssesnsessonsesseneseensensensscersess 91 Printing COVER PAGES mp K PM 92 Printing Separator Pages ette inis kes cre Dee acea esee Ub ad res eoe estu bete edlen 92 Scaling ODON S sasinen es is rite a euenit suat to ERR Ed Ne 93 Printing Watermarks rniii 93 Printing Mirror Images ertet o ente te cm eis AAE EREA aE ERENER 94 Printing Special Job Types ttti eee iiei aii 95 Secure PHI d 95 Proof Pritt sion RR RUE MO MED DM OD RR DOMINUM RR DNUM MM 96 Personal PIE sso bakedi rose iblsmie d atari etarsen ak rre eso rere SEN NEEE den macnn mcd un E aite rd Ru id 97 rod 97 Print dida 99 Maintenance 101 Maintenance and Cen Pelosi astu erubicn prac tubedon tete de od upper iii 102 General Pr cabi li c qe bur RAUM REN dta ota d MERE n dan KR RI M i E 102 Cleaning the Printer eese eerte a tete cond rA AENA aA iiei 104 Accessing Maintenance Inforrmitbloht uoce kdo eid avec ode tunm EL POENAE ARR EI AREE 111 Routine Mainten
134. st jobs specify 2 sided printing in Printing Preferences To select default printing options 1 Navigate to the list of printers on your computer For Windows XP SP3 click Start gt Settings gt Printers and Faxes A For Windows Vista click Start Control Panel Hardware and Sound gt Printers For Windows Server 2003 and later click Start Settings Printers A For Windows 7 click Start Devices and Printers For Windows 8 click Control Panel Devices and Printers Note If the Control Panel icon does not appear on the desktop right click on the desktop then select Personalize Control Panel Home gt Devices and Printers In the list right click the icon for your printer and click Printing Preferences In the Printing Preferences window click a tab select the options then click OK to save Note For more information about Windows print driver options click the Help button in the Printing Preferences window Selecting Printing Options for an Individual Job for Windows To use special printing options for a particular job you can change the Printing Preferences before sending the job to the printer 1 84 In your software application access the print settings For most software applications click File gt Print or press CTRL P Select your printer then click Properties to open the print driver dialog box Select your printer then to open the print driver dialog box click Printer P
135. surge protector designed to handle the electrical current capacity of the printer If you plug the printer into a 20 amp surge protector do not plug any other device into the surge protector Do not plug the printer into the same outlet with other high power devices such as kitchen appliances Xerox ColorQube 8580 8880 Color Printer 129 User Guide Troubleshooting Probable Causes Solutions A network configuration problem exists Unplug the network cable If the problem is resolved contact your network administrator to reconfigure your network installation A system error occurred Contact your Xerox representative with the error code and message Check the control panel fault history For details see Viewing Error Messages on the Control Panel Printing Takes Too Long Probable Causes Solutions The printer is set to print on a paper type that Certain paper types like heavyweight paper and transparencies requires slower printing take more time to print Ensure that the print driver and control panel are set to the proper paper type The printer is in Power Saver mode Wait for the printer to come out of Power Saver mode The way the printer was installed on the e Determine if a print spooler or a computer sharing the printer is network could be an issue buffering all print jobs and then spooling them to the printer Spooling can slow print speeds To test the speed of the printer print some information pages su
136. t for a menu item navigate to a menu item then press the Help button Online Support Assistant Online Support Assistant is a knowledge base that provides instructions and troubleshooting help to solve printer problems You can find solutions for print quality problems paper jams software installation problems and more Online Support Assistant offers the latest technical solutions and illustrated step by step operational tips To access the Online Support Assistant go to e Xerox ColorQube 8580 Color Printer www xerox com office CQ8580support e Xerox ColorQube 8880 Color Printer www xerox com office CQ8880support 166 Xerox ColorQube 8580 8880 Color Printer User Guide Troubleshooting More Information You can obtain more information about your printer from these sources Resource Location Installation Guide Packaged with the printer Quick Use Guide Packaged with the printer Other documentation for your printer e Xerox ColorQube 8580 Color Printer www xerox com office CQ8580docs Xerox ColorQube 8880 Color Printer www xerox com office CQ8880docs Recommended Media List United States e www xerox com printer supplies recommended paper enus European Union www xerox com europaper Technical support information for your printer Xerox ColorQube 8580 Color Printer including online technical support Online Support www xerox com office CQ8580support Assistant and driver downloads Xerox ColorQube 8880 Color Print
137. t free of charge Please ask your retailer for information Professional Business Environment Application of this symbol on your equipment is confirmation that you must dispose of this equipment in compliance with agreed national procedures In accordance with European legislation end of life electrical and electronic equipment subject to disposal must be managed within agreed procedures Prior to disposal please contact your local reseller or Xerox representative for end of life take back information 186 Xerox ColorQube 8580 8880 Color Printer User Guide Recycling and Disposal Collection and Disposal of Equipment and Batteries These symbols on the products and or accompanying documents mean that used electrical and electronic products and batteries should not be mixed with general household waste For proper treatment recovery and recycling of old products and used batteries please take them to applicable collection points in accordance with your national legislation and the Directive 2002 96 EC and 2006 66 EC By disposing of these products and batteries correctly you will help to save valuable resources and prevent any potential negative effects on human health and the environment which could otherwise arise from inappropriate waste handling For more information about collection and recycling of old products and batteries please contact your local municipality your waste disposal service or the point of sale wher
138. t properly in the driver and at the printer control panel For details see Loading Paper on page 53 The way the printer was installed on the e Determine if a print spooler or a computer sharing the printer is network could be an issue buffering all print jobs and then spooling them to the printer Spooling can slow print speeds To test the printer print some information pages such as the Office Demo Page If the page prints you could have a network or printer installation issue For additional help contact the system administrator Application and print driver have conflicting Checkthe tray selected in the print driver tray selections Gotothe page setup or printer settings of the application from which you are printing Setthe paper source to match the tray selected in the print driver or set the paper source to Automatically Select Probable Causes Application and print driver have conflicting Check the tray selected in the print driver tray selections Go to the page setup or printer settings of the application from which you are printing Setthe paper source to match the tray selected in the print driver or set the paper source to Automatically Select Note Set the paper source tray selection to Automatic to have the print driver select the tray Printer Makes Unusual Noises Probable Causes Solutions One of the paper trays is not installed Open and close the paper tray from which you are printing corre
139. tdown for Moving Printer option causes the fan to run and displays a cool down time of 30 minutes on the control panel When the printer is cool enough to move the printer fan shuts down Note When you want to shut down the printer but do not need to move it you can use the Standard Shutdown option To turn off the printer 1 Toturn off the printer on the right rear sided of the printer under the I O door use the power switch 2 Within 30 seconds at the control panel select Shutdown for Moving Printer then press OK 3 Afterthe cool down cycle is complete unplug the printer AN CAUTION Do not unplug the printer until the cooling sequence completes and the printer turns off Packing the Printer for Shipment Repack the printer and its options using the original packing material and boxes or a Xerox Repackaging Kit Additional instructions for repacking the printer are provided in the Repackaging Kit To uninstall options reverse the steps in the installation instructions If you do not have all the original packaging or are unable to repackage the printer contact your local Xerox reseller or go to e Xerox ColorQube 8580 Color Printer www xerox com office CQ8580support e Xerox ColorQube 8880 Color Printer www xerox com office CQ8880support AN CAUTION Failure to repackage the printer properly for shipment can result in damage not covered by the Xerox Warranty Service Agreement or Total Satisfaction Guarantee
140. te then press OK Saved Job Saved Job allows you to save a print job to a folder on the printer Using the controls in the Saved Jobs window you can save the job or you can print and save the job for future use You can also set the access to the print job as follows e Public requires no passcode and allows any user to print the file from the control panel of the printer e Private requires a passcode so that only a user with the passcode can print the file When the Saved Job is no longer needed you can delete it from the control panel of the printer Xerox ColorQube 8580 8880 Color Printer 97 User Guide Printing Printing a Public Saved Job 1 In your software application access the print settings For most software applications press CTRL P for Windows or CMD P for Macintosh 2 Select your printer then open the print driver For Windows click Printer Properties Depending on your application the title of the button varies In Macintosh in the Print window click Copies amp Pages then select Xerox Features 3 For Job Type select Saved Job In the Saved Job window for Job Name do one of the following Type a name for the job Click the arrow to the right of the field and select a name from the list Click the arrow to the right of the field and select Use Document Name to use the name of the document The print driver retains 10 names When adding an 11th name the name used least is
141. tedly To stop the print job on the control panel press the Cancel button Note Continuous Print applies to the Graphics Demonstration Office Demonstration and 2 Sided Demonstration sample pages only 26 Xerox ColorQube 8580 8880 Color Printer User Guide Features More Information You can obtain more information about your printer from these sources Resource Location Installation Guide Packaged with the printer Quick Use Guide Packaged with the printer Other documentation for your printer e Xerox ColorQube 8580 Color Printer www xerox com office CQ8580docs e Xerox ColorQube 8880 Color Printer www xerox com office CQ8880docs Recommended Media List United States e www xerox com printer supplies recommended paper enus European Union e WWW Xerox com europaper Technical support information for your printer Xerox ColorQube 8580 Color Printer including online technical support Online Support www xerox com office CQ8580support Assistant and driver downloads Xerox ColorQube 8880 Color Printer www xerox com office CQ8880support PhaserSMART Technical Support automatically www phasersmart com diagnoses problems on your network printer and proposes solutions Information about menus or error messages Press the control panel Help button Information Pages Print from the control panel or from CentreWare Internet Services CentreWare Internet Services documentation To access CentreWare Internet Services op
142. the If the paper you loaded is not plain set the correct paper printer control panel is incorrect type and size at the control panel and in your print driver Unsupported or incorrect paper Use only Xerox approved paper See also Selecting a Print Quality Mode on page 86 Supported Paper on page 46 Printing on Special Paper on page 59 Xerox ColorQube 8580 8880 Color Printer 157 User Guide Troubleshooting Transparency Images are Too Light or Too Dark Probable Causes Solutions Paper type is set incorrectly in the print driver Before you print the job in the print driver or software application for paper type select Transparency The paper type that is set for the paper tray is incorrect At the printer control panel ensure that the paper type for the paper tray that contains transparencies is set to Transparency The transparency type that is used is unsupported Only use transparencies that are recommended for solid ink printers See also Guidelines for Printing Transparencies on page 72 Colors are Incorrect or Inaccurate Probable Causes Solutions The wrong color ink is loaded into one of the ink loader Open ink loader door C then ensure that each ink slot slots contains the correct color ink The color correction settings are incorrect Adjust the color correction settings For online support information go to e Xerox ColorQube 8580 Color Printer www xerox com office CQ8580support e Xero
143. the print driver software 1 Insertthe Software and Documentation disc into the appropriate drive on your computer 2 If the installer does not start automatically navigate to the drive and double click the Setup exe installer file To allow the program to make changes to your computer if prompted click Yes Click Alternative Drivers Locate the desired print driver in the list then click the link gv ee To download and install the print driver follow the instructions 44 Xerox ColorQube 8580 8880 Color Printer User Guide Paper and Media This chapter includes e JSUDDOIed PUB ssistsonesne inne pd DAd D EE NE DS E EE 46 dns Paper Options POT PEDRO ciiin iba RERO IR nein dcin eR UR MUERE ME E E MIS EE em UE 51 Loading T ael sueta tat MR PARE a dd o t oll c RAD NATE 93 MEE rnunsbereriduop e 59 Using C stom PODER SIZ6S P 80 Xerox ColorQube 8580 8880 Color Printer 45 User Guide Paper and Media Supported Paper This section includes se Recommended PUDE ever etter eee ener erate tere eutusimducnnC SCC ECKAm MEI CHUA LUM 46 s Odd ODE eceonibssond utate dM ME HUE CUM E MU 47 Paper That Cam Damage Your Prime neonato pte eg upside era treed tu enu RU d ap casta 47 Paper SHAS Guth SITS susceperat ieu oiar tiA ESSA eS SS Ea ntes respice lstese tete ri teres 47 Paper TDS dole ceca crete eae ae ae at a at al eres 48 Supported Paper TSS ana Velas scs iri ROREM pP SOR AREE
144. tton returns you to the previous menu item 5 A Up and Down Arrow Use the arrow buttons to navigate through the menus Vv Buttons O K OK Button The OK button selects the current menu option or displays the results of a menu selection 20 Xerox ColorQube 8580 8880 Color Printer User Guide Features 7 Help Button The Help button displays information about control panel menu items printer status error messages or maintenance information Power Saver button Power Saver enters and exits low power mode When the Power Saver button is illuminated to put the printer into Power Saver mode press the Power Saver button To return the printer to Ready mode press the Power Saver button When the light blinks the printer is in Power Saver mode When the light is off the printer cannot be put into Power Saver mode Xerox ColorQube 8580 8880 Color Printer 21 User Guide Features Printer Configurations and Options This section includes e Standard Pedilifes otn ans icsuban mmusx re sus ECCL RM DELE es ence ee E IEEE 22 OSBHOHS and LABORIS cond RR S ot bU ER t RU cR ER RU AD ALERT EUR 23 Standard Features The printer provides the following features e 1 GHz processor e 1 GB RAM memory expandable up to 2 GB available in a single DDR3 SDRAM slot that supports 1 GB or 2 GB cards e Ethernet 10 100 1000Base TX e Universal Serial Bus USB 2 0 e Embedded PDL support for True Adobe PostScript 3 PCL 5c emulation
145. tup then press OK 3 To set enhanced print quality navigate to Enhanced Mode then press OK Xerox ColorQube 8580 8880 Color Printer 87 User Guide Printing Printing Features This section includes Selecting Paper Options Tor Ponti gasssssrsssanssssgusireni RIMU ane De ERCIERD GN UE ERR REUU IND UR 88 XEM ioo ONCMALON RUE DU eT 88 Pruntngon OUR sudes ad Wie POE es oes eee ene UH BETA D eee 89 e Printing Multiple Pages toa Single SMe tssirini eaea etel reo ereimeeueueoenciones 90 6 PNN BOOKE e 90 Imogeand Color OPTIONS rimani ena NENE EEE E AAE 91 PRIMING COVE PAES asna e m NI EUN NEUE 92 Punti separator PB alirecics cnc aaeanc ee S rRNA T EUECROS TEN MEUSE 92 SCM OPNO NS NS E E C HEU e a SURE 93 amp Pub VOLENS acu ood d Dried binis Modan aS 93 E EEI MWA ET A N R AEAEE E E A A EE T 94 Note Not all options listed are supported on all printers Some options apply only to specific printer models or configurations Selecting Paper Options for Printing There are two ways to select the paper for your print job You can let the printer select which paper to use based on the document size paper type and paper color you specify You can also select a specific tray loaded with the desired paper Page Orientation Orientation allows you to select the direction that the page prints e Portrait Orients the paper so that the text and images print across the short dimension of the paper e Landscape Orie
146. type and weight If not change the paper settings Note Before you print your job ensure that you select Labels for paper type in the print driver Xerox ColorQube 8580 8880 Color Printer 65 User Guide Paper and Media Printing Labels from Trays 2 5 1 Removethe tray from the printer 2 Remove all paper from the tray Move the length and width guides out a Pinch the guide lever on each guide b Slide the guides outward until they stop c Release the levers 4 Load labels face up with the top edge toward the front of the tray Do not load more than 400 sheets of labels into the tray 66 Xerox ColorQube 8580 8880 Color Printer User Guide Paper and Media 5 Adjust the length and width guides Note When the paper guides are adjusted correctly a small space between the paper or media and the guides is normal 6 Slidethe tray back into the printer 7 Verify that the paper is the correct size type and weight If not change the paper settings Note Before you print your job ensure that you select Labels for paper type in the print driver or that you select the corresponding tray as the paper source Xerox ColorQube 8580 8880 Color Printer 67 User Guide Paper and Media Glossy This section includes e Guidelines for Printing On Glossy PODS susce escrmreniivo gr dil Opener tiu receive vtov evi GER evel 68 Pinuna Glossy Paper momi TAY MP EE 69 Wren Glossy Paper foni Tays Rm 70 G
147. type and size on the control panel When printing select the correct type and size in the print driver Store paper in a dry location Use only Xerox paper and transparencies designed for the printer See also Paper Tips Page on page 48 Supported Paper on page 46 Xerox ColorQube 8580 8880 Color Printer 135 User Guide Troubleshooting Clearing Paper Jams This section includes e Cleaning Janis Gt Front DOOE A eodcm o b o vtr EG S ERU Verre au NE pnto co dead 137 e Clearing Jans at Exit DOOF B iusoso nae cribit eo EIU I n FORUM D Db RU A T c EROR E DN eee 139 s CNB Jams dt LIO 2 cuu ote ioa er REIS e dag en OFURU CiU CU tcp ME 141 Cleaning Jams at hays 3 5 OE ace n EE Ee uere ER ca nime t RR mci tum oi eR eme Reb 145 To avoid damage always remove jammed paper carefully without tearing it Try to remove the paper in the same direction it normally moves through the printer Even a small piece of paper left in the printer can cause a jam Do not reload paper that has jammed Notes e Use only Xerox supported paper types sizes and weights for any paper tray e Print custom size paper from Tray 1 only See also Operational Safety on page 12 Printer Symbols on page 15 Supported Paper on page 46 136 Xerox ColorQube 8580 8880 Color Printer User Guide Troubleshooting Clearing Jams at Front Door A 1 Toopen front door A on the front of the printer pull up the latch 2 Liftthe paper guide th
148. uidelines for Printing on Glossy Paper e You can print glossy paper from any tray e Do not open sealed packages of glossy paper until you are ready to load them into the printer e Until you are ready to print leave glossy paper in the original wrapper and leave the packages in the shipping carton e Before loading glossy paper remove all other paper from the tray e Load only the amount of glossy paper that you plan to use Remove any remaining glossy paper from the tray when you are finished printing Store unused paper in the original wrapper and seal e Rotate stock frequently Long periods of storage in extreme conditions can cause glossy paper to curl and jam in the printer 68 Xerox ColorQube 8580 8880 Color Printer User Guide Paper and Media Printing Glossy Paper from Tray 1 1 To open tray 1 pull the handle out and down Open the tray extension by rotating it outward 2 Load paper into the tray Do not load more than 50 sheets of glossy paper in tray 1 3 69 Xerox ColorQube 8580 8880 Color Printer User Guide Paper and Media 4 Adjust the width guides until they touch the edges of the paper 5 Verify that the paper is the correct size type and weight If not change the paper settings Note Before you print your job ensure that you select Glossy Paper for paper type in the print driver Printing Glossy Paper from Trays 2 5 1 Remove the tray from the printer 2 Re
149. uter Turn on the printer Xerox ColorQube 8580 8880 Color Printer 35 User Guide Installation and Setup Configuring Network and Printer Settings This section includes ve About TCP IP and IP Audpesses uut an RU OR e in an CDIGRQU en enauaa em 36 e Viewing the Automatically Assigned IP Address etse tenete nnnnttnnnttsnncces 36 e Assigning a Static IPvA Address Mand ully un cities itte tte tete te tee e 37 e Accessing CentreWare Internet SerViCBS osi cass terretoert rtr es terertiel Ero elm iret stato eti onte mcivetus 38 e JUstgbPhaseriMART Te linical SUBDOlbssndasdtoose d qe netta eet a a ee Reel eine 39 About TCP IP and IP Addresses Computers and printers primarily use TCP IP protocols to communicate over an Ethernet network Generally Macintosh computers use either TCP IP or the Bonjour protocol to communicate with a network printer For Macintosh OS X systems TCP IP is preferred Unlike TCP IP however Bonjour does not require printers or computers to have IP addresses With TCP IP protocols each printer and computer must have a unique IP address Many networks and cable and DSL routers have a Dynamic Host Configuration Protocol DHCP server A DHCP server automatically assigns an IP address to every computer and printer on the network that is configured to use DHCP If you use a Cable or DSL router see the documentation for your router for information on IP addressing Viewing the Auto
150. ver Labels Guidelines for Printing Labels e You can print labels from any tray e Print only on one side of the sheet of labels e Donotfeeda sheet of labels through the printer more than once Xerox ColorQube 8580 8880 Color Printer 63 User Guide Paper and Media e Store unused labels flat in their original packaging Leave the sheets of labels inside the original packaging until ready to use Return any unused sheets of labels to the original packaging and reseal it e Do not store labels in conditions of extreme heat or humidity Storing them in extreme conditions can cause print quality problems or cause them to jam in the printer e Rotate stock frequently Long periods of storage in extreme conditions can cause labels to curl and jam in the printer e Do not use vinyl labels e Donot use dry gum labels e Usefull sheet labels only A CAUTION Do not use any sheet where labels are missing curled or pulled away from the backing sheet It could damage the printer Printing Labels from Tray 1 1 To open tray 1 pull the handle out and down 2 Open the tray extension by rotating it outward 64 Xerox ColorQube 8580 8880 Color Printer User Guide Paper and Media 3 Load labels face down with the top of the sheet feeding into the printer Do not load more than 50 labels into tray 1 4 Adjust the width guides until they touch the edges of the paper 5 Verify that the paper is the correct size
151. x ColorQube 8880 Color Printer www xerox com office CQ8880support See also Adding ColorQube Ink on page 112 Image and Color Options on page 91 158 Xerox ColorQube 8580 8880 Color Printer User Guide PANTONE Colors Do Not Match Probable Causes The printed colors do not match the PANTONE color chart for the printer Troubleshooting Solutions To match the document colors to the color chart e Ifthe option is available in your application select a printer PPD file for printing Before you try to match PANTONE colors turn off any non Xerox color matching software such as ColorSync or ICM color matching To adjust PANTONE spot color in the PostScript print driver select Image Options gt Color Correction gt Custom Automatic Color gt Spot Colors Note Printed PANTONE color charts can fade over time or when exposed to sunlight If the printed color charts have been exposed to light for an extended period reprint them e Compare the printed color charts with the PANTONE Color swatch available from PANTONE Inc e To preserve the color store printed PANTONE color charts in a dark place Note If the paper type is unsupported does not meet specifications or is at the end of its useful life color adjustments can be ineffective Xerox ColorQube 8580 8880 Color Printer 159 User Guide Troubleshooting Troubleshooting Procedures This section includes e Benovwndg Prl SI GODS serum gei pire open depu i
152. xample 123 123 123 Copy number order prints pages according to the number of copies set for the job for example 111 222 333 Tray 1 with 100 sheet capacity Tray 2 with 525 sheet capacity Cartridge free solid ink Xerox ColorQube 8580 8880 Color Printer User Guide Specifications Available Configurations Model HaT Te G Xerox ColorQube 8580 Color Printer N Standard features Configuration Xerox ColorQube 8580 Color Printer DN e Standard features Configuration e Duplex Unit Xerox ColorQube 8880 Color Printer e Standard features e Duplex Unit e Expanded capacity solid ink cartridge Options and Upgrades The following options are available for your printer e Productivity Kit with a 32 GB mSata Solid state drive e Productivity Kit with expandable memory up to 2 GB available in single DDR3 SDRAM slot that supports 1 GB or 2 GB cards e Automatic 2 sided printing e 1 2 0r3additional 525 sheet feeders Order supplies from your channel partner Xerox representative or go to the Xerox Supplies website for your printer model e Xerox ColorQube 8580 Color Printer www xerox com office CQ8580supplies e Xerox ColorQube 8880 Color Printer www xerox com office CQ8880supplies For details see Printing the Configuration Page on page 25 Xerox ColorQube 8580 8880 Color Printer 171 User Guide Specifications Physical Specifications Standard Configuration The standard configuration comes with trays 1 and 2
153. xerox Xerox ColorQube 8580 8880 Color Printer Imprimante Couleur User Guide Guide d utilisation Italiano Guida per l utente Svenska Anv ndarhandbok Pycckw PykoBoncrBo NO Ib30BATeNA Deutsch Benutzerhandbuch Dansk Betjeningsvejledning T rkce Kullan c K lavuzu Espa ol Gu a del usuario e tina U ivatelsk p ru ka EAAnvika Eyyeip to xprjotn Portugu s Guia do usuario Polski Przewodnik uzytkownika Nederlands Gebruikershandleiding Magyar Felhaszn l i tmutat 2014 Xerox Corporation All rights reserved Unpublished rights reserved under the copyright laws of the United States Contents of this publication may not be reproduced in any form without permission of Xerox Corporation Copyright protection claimed includes all forms of matters of copyrightable materials and information now allowed by statutory or judicial law or hereinafter granted including without limitation material generated from the software programs which are displayed on the screen such as styles templates icons screen displays looks and so on Xerox and Xerox and Design Phaser PhaserSMART PhaserMatch PhaserCal PhaserMeter CentreWare PagePack eClick PrintingScout Walk Up WorkCentre FreeFlow SMARTsend Scan to PC Desktop MeterAssistant SuppliesAssistant Xerox Secure Access Unified ID System Xerox Extensible Interface Platform ColorQube Global Print Driver and Mobile Express Dr
154. y Words sentence it appears in the window below the selection fields There are three parts to the sentence structure e What Color to Change Provides a list to select a color or range of colors to adjust such as All Foliage Green Colors e How Much Change Lets you select how much effect to make to the selected color e What Type of Change Lets you select the type of change such as Vivid from a list Color Adjustments The Color Adjustments tab provides a set of six sliders for adjusting the individual components of the selected colors You can use the sliders to adjust the lightness contrast saturation cyan magenta and yellow components of the color Printing Cover Pages A cover is the first or last page of a document You can select paper sources for the covers that are different from the source used for the body of a document For example you can use your company letterhead for the first page of a document You can also use heavyweight paper for the first and last pages of a report You can use any applicable paper tray as the source for printing covers Printing Separator Pages Separators allow you to add a blank sheet of paper between copies individual pages or the print job itself In the print driver you can specify where the separator page is inserted in your print job For more information refer to the help for your print driver To access Xerox Print Driver help in the Print Driver window click Help 9

Xerox® ColorQube 8580/8880 Color Printer

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Xerox&reg; ColorQube 8580/8880 Color Printer

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Xerox® ColorQube 8580/8880 Color Printer