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Exabyte 230D 7000 DLT Tape Drive

1. us 3 Insert the metal tabs into the slots and push the cover into place so that it fits snugly against the front of the library 30 Exabyte 230D Installation and Setup CAUTION Do not force the cover to rotate or you may bend the tabs If the cover does not rotate smoothly toward the library pull against the side of the LCD opening the side closest to the tabs reseat the tabs then finish rotating the cover into place against the library 4 Replace the two screws on the LCD cover 5 Close and lock the library door Installation and Operation 31 Chapter 2 6 Position the air filter cover in front of the library so that the metal tabs on the inside edge of the cover line up with the slots next to the library door as shown in the figure below F A f f f N E N OCT f Pee eer A eA A r F Ne BL IA R Y VIIDATA TILIA A V yJ 2 CCEA NGC G Insert the metal tabs into the slots and push the cover into place so that it fits snugly against the front of the library 7 8 Replace the two screws on the air filter cover Exabyte 230D 32 Installation and Setup Step 2 Lock the wheels into place standalone model only Once you have located an appropriate area for the library lock the wheels into place by pushing the wheel lock l
2. Orange as f rectangle Write protect Se W i Write enable Installation and Operation 43 Chapter 2 Install data cartridges in the magazines 1 Place the magazine on its feet with the two mounting tabs on your right 2 Position each cartridge with the bar code label and write protect switch facing up as shown in the following figure 3 Insert the cartridge into the magazine slot When the cartridge is seated a plastic tab in the magazine slot moves into an indentation on the cartridge Note Very little force is needed to install a data cartridge If you experience problems check the orientation of the cartridge Mounting tabs 44 Exabyte 230D Installation and Setup Install magazines in the library 1 Ifnecessary manually rotate the drum to access the mounting plate where you want to install the magazine 2 Locate the roller at the top of the magazine mounting plate 3 Position the magazine so that the single mounting guide on the magazine is aligned with the roller on the mounting plate as shown in the figure Roller_ A Mounting P guide Data cartridge magazine 4 Insert the bottom end of the magazine first then snap the magazine into place by pressing against the top 5 Repeat steps 3 and 4 until you have installed all of the magazines 6 Close and lock the library door Installation
3. Parity checking for the library can also be enabled by the application software using the SCSI command MODE SELECT The method used last to set parity checking LCD or SCSI command has precedence Parity checking for tape drives is set separately Exabyte 230D Optional Configuration System Setup Menu options Menu options Description Date Allows you to set the system date for the library The date appears on the Library Command History screen see page 180 for more information Time Allows you to set the time that is shown on the library s Status Screen and Command History screen see page 180 for more information Serial Number Allows you to verify that the serial number label on the back of the library is also displayed in this screen and allows you to change the serial number Serial Port Allows you to set the baud rate for Baud Rate communication through the library s serial port Adjust Contrast Controls the background and lettering contrast on the LCD Installation and Operation 91 Chapter 4 Notes 92 Exabyte 230D bh Library Operation Once you have configured the library for operation you can use the application software to automatically perform backup and restore operations During a typical backup and restore operation there is no need for you to intervene However you may need to occasionally perform the following operations Determine robot cont
4. Error Description Corrective action number Move interrupted The Move the robot toward the front of the movement of the robot was library and if there is a cartridge in the interrupted gripper open door and manually remove the cartridge 100 Make sure the library and tape drives are not being used by any host then reset the library from the operator panel Drive only command The Select a drive and reissue the command attempted command could not 101 be executed because the specified element was not a drive Drive not ready The robot could Retry the current command Het open Me TapE ae gogr If the tape drive still does not issue a because the tape drive has not l ready status make sure the library and issued a ready status f 102 tape drives are not being used by any host then reset the library from the operator panel Ifthe error persists contact your service provider Can t close handle The robot Open the library door and look for could not close the tape drive anything that might be obstructing the door robot along its reach axis Make sure the tape drive handle is not damaged Do nottry to manually open or close the tape drive handle Make sure the library and tape drives are not being used by any host then reset the library from the operator panel Ifthe error persists contact your service provider 244 Exabyte 230D Error Codes Error Description Corrective action
5. 6 From Maintenance Menu in the Main Menu select the Library Command Menu Press the softkey to remove the cartridge from the tape drive and place it in a slot Step 2 Disconnect the library and tape drive 1 Turn the library s power switch to off 2 Disconnect the power cord WARNING Before performing this installation or maintenance procedure be sure that the library power switch is in the off position and that the power cord is disconnected from the library and the outlet 3 Disconnect any SCSI cables from the back of the tape drive Installation and Operation 135 Chapter 7 Step 3 Remove the old tape drive 1 From the back panel use a 2 Phillips screwdriver to release the two captive screws that secure the tape drive carrier to the library 2 Remove the tape drive by pulling the drive carrier straight out of the library The drive carrier weighs 10 pounds 4 54 kg make sure you support the bottom of the carrier as you remove it WARNING Do not power on the library with a drive slot open You must install a tape drive or service access cover in the open drive slot before powering on the library 136 Exabyte 230D Routine Service Step 4 Install the new tape drive 1 Insert the tape drive carrier into the drive slot as shown in the following figure The drive should slide easily toward the front of the library Tape drive Captive screws
6. Select the number of storage slots to use e Max Addressable Elem 30 Press Save or Cancel to quit 1 Di Save Other Previous Options l Digit Cancel Installation and Operation 79 Chapter 4 3 4 Depending on how many total slots you want the software to recognize press the appropriate softkeys For example if your library contains 30 cartridge slots and your software license supports only 16 enter a value of 15 as explained on the previous page Press the following softkeys twice five times and so on Press or press to quit Enabling Autoclean When you enable Autoclean the library automatically cleans the tape drives whenever necessary Autoclean does not interrupt normal library operation This section describes the following procedures 80 Selecting cleaning cartridges Enabling Autoclean Replacing a cleaning cartridge and re enabling Autoclean Disabling Autoclean gt Important Ifyou enable Autoclean you must permanently store the cleaning cartridge in the fixed cartridge slot Exabyte 230D Optional Configuration Note Some software applications monitor the tape drive s cleaning needs and automatically insert the cleaning cartridge in the drive whenever it needs cleaning If this is true in your case you do not need to enable Autoclean Selecting cleaning cartridges To order cleaning cartridges contact Exabyte see the inside back
7. 2 3 Prepare the host computer 4 Prepare the library for installation Step 1 Unpack the library Complete the unpacking steps printed on the box Save all the original packing materials in case you need to ship or move the library later Installation and Operation 11 Chapter 2 Note For the standalone model you may need to unlock the wheels Make sure each wheel lock is in the up position before you move the library as shown in the figure below 12 Exabyte 230D Installation and Setup Step 2 Obtain accessories and equipment Use the table below as a checklist to make sure you have all the accessories and equipment needed for library operation Many of these items are included in the library accessory box Required accessories and equipment Power cord U S and Canada only Included with the library For power cord specifications for other voltages and international use see page 221 Six Exabyte DLT Data Cartridge Magazines Data cartridge magazine cover Set of magazine labels and cartridge slot labels Keys for the door lock Cleaning packets for the library door Included with the library SCSI cables one host cable and two library jumper cables SCSI bus terminator required if the library or one of the tape drives is the last device on the bus If these items are not included with the library contact Exabyte to purchase the
8. 322252 003 Exabyte 230D Revision History FCC Notice Revision Date Description 001 March 1998 Initial release 002 October 1998 Added information about checksum characters and magazine labels Added information about NetStorM Library Monitor software Ethernet gos August 1999 Autoclean Slot Setup and Quantum DLT 8000 tape drives Note The most current revision information is available from the Exabyte web site www exabyte com This equipment has been tested and found to comply with the limits for a digital device pursuant to 47 CFR Part 15 Subpart B Class A of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a residential commercial or light industrial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Shielded cables are required for this device to comply with FCC Rules Use shielded cables when connecting this device to others According to FCC regulations changes or modifications to this equipment that are not expressly approved by Exabyte could void the user s authority to operate the equipment Industry Canadian Notice ICES 003 digital apparatus Cet appareil num rique de la Classe A respecte toutes les exigences du R glemen
9. For the Ethernet card get the file named enet sqs Installation and Operation 201 Chapter 11 Step 4 Rename the new firmware Before you can transfer the new firmware to the library or Ethernet card you need to rename the new firmware file so that the library can recognize it when the file is transferred via FTP To rename the new firmware file 1 Create a directory named after the new firmware version number For example if the new firmware version is 2 2 2 name the directory 2_2_2 If the Ethernet firmware version is 1 11 7 name the directory 1_11_7 and so on 2 Download the new library or Ethernet firmware file into this directory 3 In the directory that contains the new firmware file rename the file as follows For the library firmware file rename the file arrowhed sqs For the Ethernet firmware file rename the file enet sqs Step 5 Transfer the new firmware To transfer the new firmware use the FTP command for your utility to put the library or Ethernet files as follows For the library put arrowhed sqs For the Ethernet card put enet sqs 202 Exabyte 230D Library Firmware gt Important Make sure you obtain this file from the directory named after the new library or Ethernet firmware version number The system initiates the firmware upgrade displaying its progress on the library s LCD screen When the upgrade has completed successfully the library automatical
10. Y Control mode If you are using an application software package to control robot operations the library must be set to SCSI mode See page 63 for more information VY Security Make sure that security is set correctly for the operation you are trying to perform If security is enabled you cannot perform many operations on the LCD and you cannot open the door Security can be enabled from the LCD see page 72 or from your application software with a SCSI command VY Door open Make sure the door is closed and locked You can check the Front Door Open and Key Lock lines on the System Sensors screen to determine if the door and key lock sensors are properly working see page 177 VY Robot operation You can use the selections in the Maintenance Menu Library Diagnostics and Library Command to determine if the robot is functioning properly See page 151 V Fuse Make sure the fuse is good check for a broken filament inside the glass cylinder To replace a fuse see page 123 Installation and Operation 217 Chapter 12 Tape drive operation problems If you have been successfully operating the application software and library in the past but are now experiencing problems reading and writing data check the following VY Write protect switch If you are writing data make sure the cartridge is write enabled make sure the orange rectangle is not visible Y Cartridge brand Make sure you are using a supported data cartridge
11. Installation and Operation 137 Chapter 7 138 2 If you are replacing a second drive make sure the symbol on the new drive HVD or LVD matches the symbol on the already installed drive The SCSI symbols that distinguish between high voltage differential HVD and low voltage differential LVD are shown in the following figure SCSI DIFF SCSI A LVD High voltage differential HVD Low voltage differential LVD When the tape drive carrier is almost completely inside the slot in the library you will feel some resistance This is caused by the connection between the tape drive and the library s drive interface card To seat the connection push firmly against the drive until you can push no further Using a 2 Phillips screwdriver attach the two captive screws so that the drive carrier is secured to the library Tighten the screws to 8 0 inch pounds 9 2 kg cm of torque Exabyte 230D Routine Service Step 5 Connect the tape drive to the SCSI bus 1 Decide which SCSI bus you want to use for the tape drive CAUTION To avoid damaging the tape drive make sure the library is powered off when you connect it to the SCSI bus 2 If you are unfamiliar with connecting devices on a SCSI bus especially issues concerning HVD and LVD configuration read Appendix B 3 Using wide SCSI cables and the connectors on the back of the tape drive connect the drive to the SCSI bus gt Importan
12. cover CAUTION Use DLT Cleaning Tape Ill only Using cloth swabs cotton swabs cleaning agents or cleaning cartridges not approved for your tape drive by Exabyte may void the tape drive warranty Enabling Autoclean 1 Make sure the fixed slot contains a cleaning cartridge gt Important Ifthe fixed slot contains a data cartridge rather than a cleaning cartridge Autoclean will fail and you will need to manually remove the data cartridge from the tape drive Installation and Operation 81 Chapter 4 2 From the Configuration Menu press Autocin Setup The following screen appears 230D Main Menu Configuration Autoclean Set the number of cleaning cycles remaining on the installed cleaning cartridge e Number of Cleans 00 Press Enable Autoclean or Cancel 4 Next Enable Digit Autocln Other l Previous Cancel Options Digit 3 Determine the number of cleaning cycles that remain on your cleaning cartridge and use the softkeys to enter this number into the Number of Cleans field Note Anew DLT Cleaning Tape III cartridge contains 20 cleaning cycles 4 Press Enable Autocin to enable the Autoclean option or press Ca 82 Exabyte 230D Optional Configuration Replacing the cleaning cartridge After completing each cleaning cycle the library decreases the Number of Cleans by one When the Number of Cleans is
13. data cartridge Calibration block slot to store the calibration block Laser bar code scanner to maintain a customized cartridge inventory and to calibrate the library Ethernet interface for access to NetStorM Library Monitor a Java browser based management tool optional The library operates as three devices on one two or three SCSI buses When the library is operating with two DLT 4000 tape drives and using 30 data cartridges assuming an average data compression ratio of 2 1 the Exabyte 230D stores up to 1 2 terabytes TB With two DLT 7000 drives and 30 data cartridges the library can store up to 2 1 TB of data with two DLT 8000 drives and 30 data cartridges the library can store up to 2 4 TB of data Library components The following sections describe the library s front panel internal and back panel components Installation and Operation 3 Chapter 1 Front panel components LCD il Keypad mcs Key lock Door Door and key lock The front door features a key lock that enables you to lock the door for data security LCD and keypad operator panel The LCD liquid crystal display contains a 240 x 320 pixel display that allows you to view the operational status of the library and access operation menus The keypad contains context sensitive keys called softkeys that are programmed so that you can select a range of functions with
14. password you select to enable security you must use the same password to turn security off When you are finished press Enable Security A confirmation message appears Press the softkey Or to exit without enabling security press Cancel Exabyte 230D Library Configuration Disabling LCD security 1 From the Configuration Menu select System Setup Menu 2 Press the softkey 3 Enter the three digit password you selected to enable security Note If you forget the password follow the instructions starting on page 208 to view the LCD password or contact your service provider 4 Press Disable Security Note Security may have been enabled by your application software using a SCSI command If so it must be disabled by your application software Refer to your software documentation or to the Exabyte 230D Library SCSI Reference Installation and Operation 73 Chapter 3 Checking the setup After installing the hardware and software check the setup by performing some exercises on the library as described below While these exercises are not required it is a good idea to verify that your software and hardware are properly communicating before you begin operations Use the options on the Library Command Menu to exercise the hardware This determines whether the library hardware components are operating properly See page 154 for more information about this menu Instruct the application software to l
15. return the library to SCSI mode and re enable security if appropriate Viewing tape drive information 114 The Tape Drive Information Menu allows you to display information about the tape drive including the type of tape drive installed and its operational status The tape drive information screen is updated whenever there is a change in drive status Exabyte 230D To display tape drive information 1 From the Main Menu select Information Menu Tape Drive Operation 2 From the Information Menu select Tape Drive Information Menu The following screen appears 230D Main Menu Info Drive Information Tape Drive Information Type DLT 7000 Format NoTape Status Idle Drive Code 205 Control Code 080 SCSI IDs 001 No SCSIID 0 Status In Flux 0 Hardware Error 0 Compressed 0 Clean 0 Next Drive Other Previous Page Options Drive Down 3 Press the softkey to display additional tape drive information 4 Press NextDrive or Previous Drive to display information about the next or previous tape drive Installation and Operation 115 Chapter 6 The following table describes the information on the Tape Drive Information screen Tape Drive Status screen Type The type of tape drive installed Format Tape Format The formats are No Tape Unknown unknown format Cleaning TK50 RO TK70 RO I11 2 6 GB 2 6 GB on CompacTape III
16. 1040 11 AND IEC 825 1 1993 THIS CLASS A DIGITAL APPARATUS MEETS ALL REQUIREMENTS OF THE CANADIAN INTERFERENCE CAUSING EQUIPMENT REGULATIONS GET APPAREIL NUMERIQUE DE LA CLASS 1 LASER PRODUCT CLASSE A RESPECTE TOUTES LES EXIGENCES DU REGLEMET SUR LE MATERIEL BROUILLEUR DU CANADA i CE TUV g PRODUCT SERVICE LISTED us 69Y7 V 120 240 5A 50 60 Hz XXXXXXXXXXXXXX E134993 CAUTION SCSI DIFF FOR CONTINUED PROTECTION AGAINST RISK OF FIRE REPLACE WITH ONLY SAME TYPE AND RATING OF FUSE e a T6 3A 250V L SERVICE ACCESS AREA DISCONNECT POWER CORD PATENT PENDING MADE IN XXX LTE EQUIPMENT Fer 753 KOK XXXXX BEFORE REMOVING EQUIPMENT OR COMPONENTS Note Ifyouhave DLT LVD drives installed in your library the following LVD SCSI symbol will replace the HVD SCSI symbol located on the large label above SCSI LVD Low voltage differential LVD 252 Exabyte 230D z Shipping the Library This chapter describes procedures for Returning the library for service Packing the library Returning the library for service If you need to return the library to the factory for service contact your service provider If your service provider instructs you to return the library directly to Exabyte contact Exabyte Direct Sales to obtain a Return Materials Authorization RMA number and the shipping address see the inside back cover When you have the RMA number f
17. Sense Key Specific data which provides additional information about an error condition This information is valid only for the Illegal Request 5h sense key Installation and Operation 171 Chapter 10 Sense data continued Byte This is the second byte of the Field Pointer data This information is valid 17 only for the Illegal Request 5h sense key Pend UA This code indicates a status change in the library since its last SCSI Pending communication with the host The next SCSI communication will notify Unit the host of this change Attention The unit attention codes correspond to the status information that is sent to the host 0 None 1 Reset the library has been reset or powered on 2 Door closed the door has been opened and closed 3 Mode Select Change a MODE SELECT command has been issued 4 New firmware a firmware upgrade has been loaded 5 Console to SCSI the robot control mode has been changed from console to SCSI 6 LCD to SCSI the robot control mode has been changed from LCD to SCSI Viewing library statistics The Statistics Menu allows you to view historical data about robot moves to cartridge slots and tape drives The Statistics Menu allows you to display the following information System statistics This includes data about robot moves to all library elements and scans of all library elements a cumulative total that includes cartridge slots and ta
18. System Sensors H Library Command History Inventory Menu Label Information Occupied Info Position Info Open Tape Drive Reset Tape Drive Clean Tape Drive Tape Drive Service Menu Library Calibration Menu Tape Drive Information 61 Chapter 3 62 To access the Main Menu press the softkey from the Status Screen The following screen appears 230D Main Menu e Configuration Menu e Robot Control Menu e Maintenance Menu e Information Menu Robot Control Mode and Security Current Mode KED Pending Mode LCD Security Option Enabled by SCSI Config Robot Maint Info Menu Control Menu Menu Other Options Exabyte 230D Operator keys Library Configuration The softkeys on the operator panel are context sensitive That is they perform different functions depending on your location in the menu structure Certain softkey positions however remain consistent For example the Other Options key appears on all menu screens When you press the softkey once the following keys appear on the LCD Previous Status Main Screen Menu Reset Other Options These Other Options keys correspond to the following softkey functions Softkey Function Previous Goes back one level in the menu structure Status Screen Returns t
19. and Operation 45 Chapter 2 Step 8 Connect the library to the SCSI bus This section provides general guidelines for connecting the library to the SCSI bus The library consists of up to three SCSI devices the library itself and one or two tape drives If your library contains one drive it consists of two SCSI devices If your library contains two tape drives it consists of three SCSI devices For information about SCSI cable specifications see page 222 Before you begin 1 Make certain the host computer and any peripheral devices are turned off CAUTION To avoid damaging the tape drives make sure the tape drives and library are powered off when you connect the library to the SCSI bus 2 If you are unfamiliar with connecting devices on a SCSI bus especially issues concerning HVD and LVD configurations read Appendix B 3 Determine the SCSI bus configuration that is how many SCSI buses you will connect to the library and which device you will connect to which bus 4 Make sure you have the necessary SCSI cables jumpers and terminators to connect the library to the SCSI bus If youneed to order any of these items see the inside back cover 46 Exabyte 230D Installation and Setup Connecting the Exabyte 230D Assuming that your library contains two tape drives itcan operate on one two or three SCSI buses The library and each tape drive connector can operate on separate SCSI buses or on the
20. available from Exabyte see the inside back cover for contact information Setting other configuration options You can select additional configuration settings from the SCSI Setup Menu and the System Setup Menu Make sure these settings match your hardware and software configurations Installation and Operation 89 Chapter 4 90 SCSI Setup Menu options Menu options Description SCSI Parity Allows you to enable parity checking for the library if the SCSI adapter card connected to the library supports it When this option is enabled the library checks all data coming across the SCSI bus for parity The setting remains in effect across power cycles Emulate EXB 480 Allows you to set the library to emulate an Exabyte 480 8mm library In this mode the library returns EXB 480 in response to aSCSI INQUIRY command This allows you to use most but not all application software packages that provide a driver for the Exabyte 480 library but not for the Exabyte 230D Verify Checksums Allows you to specify whether your bar code labels include a checksum character see page 41 When this option is ON the default setting the library expects to find a checksum character on each label When this option is OFF the library does not look for checksum characters Important To ensure that your library will correctly read bar code labels use bar code labels that contain checksum characters
21. axis on which the robot moves up to select the number of and down Then it moves to the cycles you want to run top of the vertical axis Cycle Drum From a home position the drum rotates 180 degrees clockwise and then 180 degrees counter clockwise to complete the rotation Cycle The solenoid that controlsthedoor Press to begin the test the Solenoid locking mechanism extends and default is 10 cycles or press retracts to lock and unlock the to select the number of library door cycles you want to run You will hear a click each time the solenoid extends and retracts 162 Exabyte 230D O Library Status This chapter describes how to display information about library status available from the Information Menu The functions in the Information Menu are mainly for use by technical support and application developers You may be asked by technical support personnel to display one of these screens You can use the Information Menu screens to view the following library information SCSI Information Menu Contains SCSI mode parameters reservations and sense data Statistics Contains data about robot operations tape drives and data cartridge slots System Sensors Contains information about the library s mechanical sensors Library Command History Displays the contents of the history buffer Inventory Menu Contains information about bar code labels and elements Installation and Operation 163 Chapter
22. hardware problems Starting library test exercises Before performing library test exercises from the operator panel do the following 1 If necessary disable security see page 73 2 Change the control mode to LCD see page 95 3 Refer to the table below for the element index numbers These numbers are necessary for some tests Library component Element index number Fixed cartridge slot 0 Cleaning cartridge slot Data cartridge slots 1 to 30 See page 150 for entire numbering scheme Tape drive 1 451 Tape drive 2 452 Installation and Operation 159 Chapter 9 Performing library tests 1 From the Maintenance Menu select Library Diagnostics Menu Ascreen of library tests appears 230D Main Menu Maintenance Lib Diagnostics Cycle Pick Place Cycle Gripper Cycle Reach Axis Cycle Horizontal Axis Cycle Vertical Axis Cycle Drum Cycle Solenoid Pick Places Gripper Reach Horz Other More Options Tests 2 Press the softkey corresponding to the exercise you want to select as described in the table on the following page 160 Exabyte 230D Hardware Exercises 3 Set any required parameters and then press Start Note If you want to cancel a test in progress press Stop 4 When the test is finished the screen displays a Status Complete message and any errors that occurred during the test Press to return t
23. information 0 eee ee ee ee eee eee 181 Calibrating the LDtary sapiraa eager cian sees eek Mee 187 Library Firmware s 4 0 0 sande ee kota tow Ree eee Pek 189 Upgrading firmware via the console interface 190 Upgrading firmware via FIP i a4 oe ay eekey Sano ete oes 199 Exabyte 230D Creating a diagnostic or bar code listing via the console interface 204 Creating a library or Ethernet diagnostic listing via FIP 206 Viewing the Dipassw Obit wiecseis Scouse doh eee ey teers 208 Viewing Ethermetinformauonwwveieket wedeven Weta gon See ees 210 12 Troubleshooting icici coke sewer howd sot d 213 Library installation problems xo yi he teh oka he coal ads 214 Library operation problems 30 52 4d 6 8 Siew da sunusu 217 Tape drive operation problems n cine see ease tes se ay ee 218 Advanced troubleshooting 1s 0 24e8e ee eet hin eek oo MS 218 A Specifications ea sia cic ea owen eee ee Sanaa 219 Stofage capaCities erena Ae eRe ek tae wee peed eae eee E 219 Overall specifications for the library 0 cece eee 220 Power cord requirements lt 6 5 8 a ee VS Oe Bs a ek ee ais ote oo 221 SCSI cablesspeciicattons cat Say aia Sas oo Ses Setere a tee as 222 SCSI terminator speciticalOns y 0s eee ees hae ae oa wean eas ee 225 SCSI adapter specifications coir ade SA See A ee BA 226 Ethemetcable specilicationse scbis verte Seer Pariser ees es 226 B SCSI Configuration 2
24. inventory information in memory and uses the information to process SCSI commands from the application software The inventory contains information about the following element types Robot Cartridge slots Tape drives The Inventory Menu allows you to display the following information Barcode label information This includes data about whether the bar code scanner could accurately scan the label Element occupied information This includes data about whether the element contains a cartridge and whether a magazine or tape drive is installed Element position information This includes data about the exact position of each element Installation and Operation 181 Chapter 10 Bar code label information Using the Inventory menu you can view information about the bar code labels attached to your cartridges To display bar code label information 1 From the Information Menu select Inventory Menu The Label Information screen appears 2 To view additional elements press Page Up and Page Down To scroll to the beginning or end of the label information press First Page or Last Page The following table describes the fields in the Element Label screen Element Label Field name Description Index Displays the element index for which information is being displayed Label If the element location contains a cartridge whose bar code label has been scanned the Label field conta
25. is repaired by anyone other than the Manufacturer s personnel or approved agent The library is physically abused or is used in a manner that is inconsistent with the operating instructions or product specification defined by the Manufacturer The library fails because of accident misuse abuse neglect mishandling misapplication alteration faulty installation modification or service by anyone other than the factory service center or its approved agent e The library is repaired by anyone including an approved agent in a manner that is contrary to the maintenance or installation instructions supplied by the Manufacturer e The Manufacturer s serial number tag is removed e The library is damaged because of improper packaging on return CAUTION Returning the library in unauthorized packaging may damage the unit and void the warranty If problems with the library occur contact your maintenance organization do not void the product warranty by allowing untrained or unauthorized personnel to attempt repairs Installation and Operation v Notes vi Exabyte 230D Contents About this manual 0 000 cece ee ee ees xi 1 Product OVOrViGW 364 60 4 dcccshe irene Code Neat ee D4 tee eins 1 About the Exabyte 230D s 2 socag0G seesaw s Sem aoe ee tees S 2 Library COMPONENS ia eee 3 NetStorM Library Monitor software 000 eee e eee 9 2 Installation and Setup cc eee e
26. library door and attempt to unload the tape drive using the Unload button on the faceplate of the tape drive Pressing the Unload button does not eject the cartridge the tape drive handle is still closed Do not attempt to open the tape drive manually by turning the handle Manually turning the handle to open or close the tape drive can damage the tape drive and may cause injury Installation and Operation 133 Chapter 7 To unload the tape drive using the operator panel 1 If necessary disable security see page 73 2 Change the control mode to LCD see page 95 3 From the Maintenance Menu in the Main Menu select the Tape Drive Command Menu The following screen appears Z 230D Main Menu Maintenance Drive Command Open Tape Drive e Reset Tape Drive e Clean Tape Drive Robot Control Mode and Security Current Mode LCD Pending Mode LCD Security Option Enabled by SCSI Open Reset Clean Drive Drive Drive Other Options 4 Press OpenDrive 134 Exabyte 230D Routine Service 5 Toopen Tape Drive 1 press Stat To open another tape drive press the following softkeys n et Dest B z until you reach the tape drive that you want to open Lg p a is When you do so the tape drive unloads the tape After the tape is unloaded the Operate Handle LED will blink the robot opens the tape drive handle
27. media I1I 6 0 GB 6 0 GB on CompacTape III media 111 10 GB 10 20 GB on CompacTape III media IXT 15 GB 15 30 GB on CompacTape IIIXT media V 20 GB 20 40 GB on CompacTape IV media V 35 GB 35 70 GB on CompacTape IV media V 40 GB 40 80 GB on CompacTape IV media Status Tape Motion Status One of the following Idle Rewind Seeking Reading Writing Erasing Cleaning Loading Unload Rdy4Code Ready for code CodeUIP Code upgrade in progress Calib Calibrating Drive Code Drive Microcode Revision The tape drive s microcode revision 116 Exabyte 230D Tape Drive Operation Tape Drive Status screen continued Control Code Controller Microcode Revision The tape drive s controller microcode revision SCSI ID The SCSI ID of the tape drive No SCSI ID O The tape drive has a valid SCSI ID set by the library 1 The tape drive does not have a valid SCSI ID set by the library The library must set the tape drive s SCSI ID before the drive is able to communicate on the SCSI bus Status in Flux 0 The status values are valid 1 The tape drive cannot ensure that the status values are valid Hardware 0 The tape drive is not experiencing a Error hardware error 1 Thetapedriveis experiencing ahardware error Compressed 0 Thedatabeing written is not compressed 1 The data is compressed Clean 0 The tape drive i
28. number Drive did not eject The library Use the Open Tape Drive command was unable to pick a cartridge see page 109 to unload the cartridge because the cartridge did not and open the tape drive 104 SIST EOmINETApE drive Use the Move Cartridge command see page 157 to move the cartridge Ifthe error persists contact your service provider Can t open drive The robot Open the library door and look for could not open the tape drive anything that might be obstructing the handle robot along its reach axis Make sure the tape drive handle is not damaged Do nottry to manually open ne or close the tape drive handle Make sure the library and tape drives are not being used by any host then reset the library from the operator panel Ifthe error persists contact your service provider Tape leader caught During an Contact your service provider 106 attempt to move acartridge from the tape drive the drive leader did not disconnect from the tape Bad cal value Calibration came Perform calibration again Up witha pad valle Iftheerror occurs again make sure the library and the tape drives are not 107 being used by any host then reset the library from the operator panel If the error persists contact your service provider Installation and Operation 245 Appendix C Error Description Corrective action number Missing cal target The robot Open the lib
29. of the power cord to the power connector on the back of the library Plug the male end of the power cord into the power source Note The library has autoranging voltage selection so you do not need to change the voltage setting Exabyte 230D Installation and Setup Step 10 Power on the library 1 2 Make sure the library door is closed and locked Turn on the host computer system Note If your host system requires that attached peripheral devices be powered on before the host turn on the library before you turn on the host Push the power switch on the back of the library to the on position the I is pressed Wait while the library performs its power on sequence During this time the following activities occur The cooling fans begin to rotate The LCD illuminates and displays the Status Screen Each tape drive and the library perform a power on self test Installation and Operation 53 Chapter 2 54 If problems occur If the library does not power on as described Check the following Is the host computer system turned on Is the power switch on I Is the power cord inserted correctly Is the library door closed and locked Are the SCSI buses terminated Are all devices on the SCSI bus LVD or HVD not mixed Are the SCSI cables firmly connected to the library and host computer Is the host computer system turned on For additional troub
30. on page 33 for Step 2 If you have a rack mount library follow these instructions to install the library into a rack You can use the table below as a checklist V Step Description 1 Assemble the rails Attach the rails to the rack Install the library into the rack Attach the library to the rack 2 3 4 Remove the library front covers 5 6 Replace the library front covers WARNING The rack mount library weighs 170 200 pounds 77 91 kg You must use a mechanical lift to move the rack mount library Installation and Operation Chapter 2 The library rests on the supporting shelves of the assembled rails The orientation of the rail assembly is shown in the following figure Pa pa Pa Pa lt ae yw 3 N we _ i n a ee we a Rail assembly lt L LA Frot ee of rack Note The rails weigh 25 pounds 11 3 kg To ensure smooth rail installation two people should perform this procedure 18 Exabyte 230D Tools required You need the following tools to install the library into a rack Installation and Setup Tools required for rack mount installation Included in the accessory box Not included Two mounting rails and two slotted rail brackets Eight 10 32 x 0 5 countersink screws plus eight Tinnerman nuts for rail assembly Twelve 8 32 x 0 5 SEMS panhead screws plus twelve nuts for attachin
31. or until the screen displays the correct SCSI ID When the SCSI IDs for both tape drives and the library are correct press to accept your choices After you change the SCSI IDs and save the new settings the library resets with the new IDs and returns to the SCSI Setup Menu You do not need to power cycle the library to put the new SCSI IDs into effect Setting library security The Security option allows you to prevent unauthorized personnel from disrupting the operation of the library When you enable security the following activities are prevented Changing the library configuration settings Changing the robot control mode Using the operator panel to perform diagnostics or demos Using the operator panel to perform tape drive operations Calibrating the library Opening the front door LCD security only see page 72 If you attempt to perform any of the above operations when security is active the library displays a message stating that security is enabled and that the selected operation cannot be performed until you disable security Exabyte 230D Library Configuration Methods for setting library security You can set library security in one of two ways LCD security LCD security is enabled and disabled from the operator panel using the Configuration Menu as described in this section SCSI security SCSI security is enabled and disabled from the application software using a MODE SELECT command However
32. serial number of the tape drive 120 Exabyte 230D F 4 Routine Service This chapter describes how to Perform general cleaning tasks Touch up paint on the housing Replace the fuse Replace the air filter Replace a power supply Replace a tape drive CAUTION Unless you have a self maintenance contract with Exabyte do not attempt to replace any components in the library other than the fuse air filter power supply or tape drives If you do so you will void your warranty Installation and Operation 121 Chapter 7 Cleaning the library The only library components that should be cleaned are the tape drives and the library window Instructions for cleaning the tape drives are provided on page 112 CAUTION The library s internal components are lubricated at the factory and should not be cleaned or relubricated To protect the internal components from dust keep the library door closed and locked To clean the library s window use the cleaning packet provided with the library To order additional cleaning packets contact Exabyte See the inside back cover CAUTION To avoid scratching the window do not use abrasive cleaners abrasive cleaning implements harsh chemicals or solvents Using touch up paint on the housing For standalone models a pearl white paint kit is available for touching up nicks and scratches on the finish For ordering informatio
33. sure the SCSI buses are properly terminated as described in Appendix B If another SCSI device previously terminated the SCSI bus and is no longer at the physical end of the bus be sure to remove the terminators from that device Installation and Operation 215 Chapter 12 216 VY Compatibility Make sure that your tape drives and library are compatible with the SCSI adapter card and application software you plan to use VY SCSI adapter card installation Make sure that you installed your SCSI adapter card correctly Refer to the documentation that came with your card for installation and troubleshooting instructions Pay special attention to steps describing setting various jumpers and switches on the card Make sure that the card is properly seated V Software installation Make sure that your application software is installed correctly Refer to the documentation that came with your software Pay special attention to steps describing configuring the software for use with the library and tape drives Y Control mode Make certain the library is operating in the correct control mode For most applications the control mode should be set to SCSI See page 63 for more information After checking the items above reset the library as described on page 102 Exabyte 230D Troubleshooting Library operation problems If the library has been successfully operating in the past but is now experiencing problems check the following
34. tape drive manually by moving the handle Manually forcing the handle to open or close the tape drive can damage the tape drive and may cause injury CAUTION Installation and Operation 109 Chapter 6 To open a tape drive 1 If security has been enabled disable it see page 73 2 Switch to LCD mode see page 95 3 From the Maintenance Menu select Tape Drive Command Menu The following screen appears Z 230D Main Menu Maintenance Drive Command Open Tape Drive e Reset Tape Drive e Clean Tape Drive Robot Control Mode and Security Current Mode LCD Pending Mode LCD Security Option Enabled by SCSI Open Reset Clean Drive Drive Drive Other Options 4 Press Open Drive 110 Exabyte 230D Tape Drive Operation 5 To open Tape Drive 1 press Start To open Tape Drive 2 press the following softkeys SetDest ef T n ave n 4 w A When you do so the following activities occur The tape drive unloads the tape When the tape is unloaded the Operate Handle LED will blink and then remain on the robot opens the tape drive handle Resetting a tape drive If a tape drive has stopped operating and does not respond to the application follow these instructions to reset the tape drive 1 Ifsecurity has been enabled disable it see page 73 2 From the Maintenance Menu select Tape Drive Comm
35. that have occurred in the library If you contact technical support personnel a technician may ask you to scroll through this buffer looking for particular events Installation and Operation 179 Chapter 10 To display the command history 1 From the Information Menu press the softkey to select Library Command History 2 Scroll through the buffer by pressing Page Up and Page Down You can access more information on a specific line by pressing Page Left and Page Right 3 To display additional information press Full History 4 To exit the command history screen press Other Options The following table describes the fields contained in the Command History screen Library Command History Field name Description Inx Index The line number of this event within the Command History The range is 000 the most recent event through 299 The most recent event is displayed first Description Description of the event Time The time according to the library s internal clock that the event took place Date The date according to the library s internal calendar that the event took place From The process that logged this event Line The line number of the source code that logged this event Seq The sequence number of this event across all system buffers 180 Exabyte 230D Library Status Viewing inventory information The library stores
36. the SCSI IDs 1 From the Configuration Menu select SCSI Setup The following screen appears 230D Main Menu Configuration SCSI e SCSI Parity ON e Emulate EXB 480 ORME e Verify Checksums OFF e SCSIID Menu S Olls Library 01 D1 06 D2 05 Robot Control Mode and Security Current Mode LOD Pending Mode LCD Security Option Enabled by LCD Toggle Toggle Toggle SCSIID Parly Emul480 Ghectann Menu Other Options 68 Exabyte 230D Library Configuration 2 If after viewing the IDs displayed on the SCSI Setup Menu you want to change any of the IDs press the softkey The SCSI ID Menu screen appears 230D Main Menu Configuration SCSI IDs SCSIIDs Library 01 D1 06 DZ 05 Next 1 Device Save Other Previous Options at Device Cancel 3 To set the SCSI ID for Drive 1 D1 press the or Q softkey until the screen displays the correct SCSI ID 4 Press the softkey to highlight Drive 2 D2 5 To set the SCSI ID for Drive 2 press the 1 or Q softkey until the screen displays the correct SCSI ID Installation and Operation 69 Chapter 3 70 Note If the drive slot is empty for Drive 2 a No Drive message appears on the screen and you cannot change the SCSI ID Press the softkey to highlight the library Lib TosettheSCSIID for the library press
37. three community strings Read Write and Broadcast Default values for these community strings are set at the factory and can be easily viewed on the library s Ethernet Setup screen with security disabled The community string values can be viewed and changed from three different interface levels the library s LCD NetStorM Monitor and the library s serial port Each of these interface levels allows read only write only or read write status for a given community string For example all three community strings are read only they can be viewed but not changed from the library s LCD However all three community strings are read write they can be viewed as well as changed from the serial port interface The following table describes the read only write only and read write status of the community strings for each interface Community Pi Library LCD Serial console onitor string interface interface interface Read read only cannot write read only Write cannot write panawen write only Broadcast cannot read Exabyte 230D 2 Installation and Setup This chapter describes how to install and set up the library hardware Preparing for installation This section provides step by step instructions for preparing the library You can use the table below as a checklist V Step Description 1 Unpack the library Obtain accessories and equipment
38. user name and password the community string values the IP address and other information Installation and Operation 211 Chapter 11 Notes 212 Exabyte 230D 2 Troubleshooting This chapter provides a list of suggestions for solving problems that may occur when you are installing and operating the library and the enclosed tape drives The instructions in this chapter are basic troubleshooting guidelines For more advanced troubleshooting contact your service provider This chapter is divided into the following sections Library installation problems Library operation problems Tape drive operation problems Advanced troubleshooting Note If an error code is displayed on the LCD refer to Appendix C If LEDs on the tape drive are flashing see page 107 Installation and Operation 213 Chapter 12 Library installation problems If your library and application software are not communicating after installation check the following VY SCSI IDs Make sure that the SCSI IDs you selected for the tape drives and library are not the same as the ID used by any other SCSI device on that bus including the SCSI adapter card Refer to page 67 for information about setting the SCSI IDs gt Important The library and tape drives must each have a unique SCSI ID within each SCSI bus Because you may have multiple buses the library does not check for duplicate SCSI IDs It is your responsibility to make sure you do not a
39. 000 cece ee 227 NCSI components i Nene cette Ss eee es eid ed ely ta 228 SCSI bus considerations 00 000 ccc cece eee eee 229 C Error Codes eaeoe de ch eee eae etn cee Gea eee 233 D Laser Safety Information 0000 e eee eens 249 Laser safety interlocks 2 5 sects eee ee eaake Meee hed eel ees wert ot 249 hasersateby labels ro ot Gece pee ees eRe Res eee ee ees 251 E Shipping the Library 20 cee eee eee eee 253 Returning the library for service g 2534c44 ey eens Series 8 rrna 253 Packing the IDEAT 24 iter ead E E E tate ee etn 254 MAER ae bere eters atone ear BAe ese ere a A a a eters wae a aS 269 Installation and Operation ix Notes x Exabyte 230D About this manual Use this manual to install configure and operate the Exabyte 230D Library This manual includes the following chapters Installation and Operation Chapter 1 provides an overview of the 230D library Chapter 2 describes how to install and set up the library Chapter 3 describes basic configuration settings Chapter 4 describes optional configuration settings Chapter 5 describes how to operate the library Chapter 6 describes how to operate the tape drives Chapter 7 describes routine maintenance procedures Chapter 8 describes library upgrade procedures Chapter 9 describes how to perform hardware exercises Chapter 10 describes how to monitor library status Chapter 11 describes how to access library firmware Chapter 12 descr
40. 1 Cleaning a tape drive meier hes ates arite cew miii ee an wes 112 Viewing tape drive information 0 0 00 c cece eee eee 114 Viewing tape drive statistics i 4s 60decsanein ge eeaek erase tee 118 Routine Service 2 000 cece eee eee ee eee ee ees 121 Cleaning the library too aie eS ek Meh SO tt ot ee eas ees 122 Using touch up paint on the housing 0 000000 122 Replacing the Muse ais o2 ciate cee eee Paeon a ura han seer a oe 8 123 Replacing the air filter gt sis Sughd e3ws eS lasies Bele ees SEER EAE Ds 125 Replacing a power supply sii pect ok foe Sieh haa sled Ot oe ot Mal 129 Replacing a tape drive is i0c65ohtaN ges yaad eee rrun rrn 132 Library Upgrades isco score cee Soe ede ee ewe eee 141 Installing an additional tape drives vols sscoe sete he be ot Sita 142 Upgrading the library to include Ethernet 148 Hardware ExerciseS 0 00 cece eee eee eee eeeees 149 Using elements yet e iie en ha tem eh ann eat wale eee ose 149 Performing demos and hardware exercises 000005 151 Performing diagnostic exercises o 06 3 viaee dese e yew ase rren 158 Library Status 4 22 ie ane Dee hee ee eeu ei 163 Viewing OC Sata doa Alvis s oh Oe ea ee PO Ee mie a EO 164 Viewing library statistics 2 ca See teen Ce ee held 172 Viewing system sensors a om ota eis coe reek Mex vets ee meee Ss 177 Viewing the library command history 00 000005 179 Viewing inventory
41. 10 Viewing SCSI data You can access SCSI data from the SCSI Information Menu To display this menu select SCSI Information from the Information Menu The following screen appears Main Menu Info SCSI e SCSI Mode Parameters e SCSI Reservations e SCSISense Data Mode Params Reser vations Sense Data Other Options 164 Exabyte 230D Library Status SCSI Mode Parameters screen The SCSI Mode Parameters screen displays the settings of various operating mode parameters These parameters are equivalent to the parameters reported by the library in response to a MODE SENSE command issued by the application software Typically the values of these parameters are changed by a MODE SELECT command For more information about the MODE SENSE and MODE SELECT commands refer to the Exabyte 230D Library SCSI Reference Three types of parameters are displayed Element Address Page Parity Page LCD Page For each parameter the SCSI Mode Parameters screen shows the Current Saved and Default values The current value is the value currently active It is either the power on default or a temporary value set by the latest MODE SELECT command The saved value is the value specified as the power on default by a MODE SELECT command After a saved value has been specified with a MODE SELECT command this value takes effect immediately and each time you power on the library The
42. A E ee ZA fe DLE A AE oo 4 Le A EN P Z RA i pe ee os LOE ee Pe LE AE 7 a al Z Se 8 A LAA Ca gaa 6 E A o e a CA a IEA LA y AA a A 4 o ZA Al a LA A 6 A 2 Q a a gt x S ES ean oo n y 3 Pa O 6 G a L w amp ZA r x 4 ge ZA a od iv we wa a a we a a A o m A C i 0 D 3 A A A W A y m Z x ZA N ZA Z gt we S A 8 Usinga1A inch Allen wrench attach but do not tighten four countersink screws to the Tinnerman nuts Important Do not tighten the countersink screws until you have completely installed the rails into the rack 9 Re adjust the total rail length to equal the rack depth measurement you noted in step 3 22 Exabyte 230D Installation and Setup Attach the rails to the rack 1 Fromthe rear ofthe rack determine approximately where you intend to install the rails Note Youneed atleast 18 inches 45 7 cm of clearance above the rail s supporting shelf You do not need additional clearance above or below the library 2 In this approximate area measure the distance between several rack holes until you find a hole that is 58 inch 1 6 cm from the adjacent holes on either side as shown in the figure Use a pencil or felt tipped marker to mark this hole Rear of rack 5 8 C 9 1 2 K Pre O San o 9 e a 9 i 9 Slotted rail bracket o Cy 9 8 Lo Supporting shelf Installatio
43. AMP Amplimite 749541 1 Wide Single ended AMP Amplimite 869516 1 active LVD AMP Amplimite 796051 1 HVD AMP Amplimite 869515 1 Note For best results on a single ended bus use active termination Exabyte testing has shown that older passive termination does not provide rising edge transitions that are fast or clean enough at fast SCSI speeds Installation and Operation 225 Appendix A SCSI adapter specifications The wide to narrow SCSI adapter used to connect the wide 68 pin differential library to a narrow 50 pin differential SCSI bus must terminate the unused data lines in the library s wide SCSI configuration A 68 pin female to 50 pin male adapter part number 320225 is available from Exabyte gt Important Ifyou use an adapter other than the one available from Exabyte make sure it terminates the unused data lines Ethernet cable specifications The Ethernet port connector is a pin through hole RJ 45 shielded connector To connect to the Ethernet port use an approved Category 3 10Base T connection or Category 5 100Base T connection data grade cable compliant with EIA TIA 568 226 Exabyte 230D 34 SCSI Configuration This appendix provides an overview of the Small Computer System Interface 2 SCSI 2 and gives an overview of how to configure the SCSI bus SCSI is a standard specification that allows an application running on a host computer to communicate with per
44. Exabyte 230D Installation and Setup Step 5 Install a cleaning cartridge The library contains one fixed cartridge slot for a cleaning cartridge or an additional data cartridge If desired install a cleaning cartridge in the fixed cartridge slot as shown on the following page CAUTION Use DLT Cleaning Tape IIl only Using cloth swabs cotton swabs cleaning agents or cleaning cartridges not approved for your tape drive by Exabyte may void the tape drive warranty To install a cleaning cartridge 1 Position the cleaning cartridge horizontally with the spindle facing down and the label facing you This is the only way the cartridge can be inserted 2 Insert the cartridge into the fixed cartridge slot as shown in the figure Make sure the plastic tab in the slot moves into the indentation on the cartridge Installation and Operation 35 Chapter 2 36 Fixed cartridge slot 3 Close the door and turn the key counterclockwise a quarter turn Step 6 Attach labels to the mounting plates The library is equipped with numbered labels that are attached to each mounting plate on the drum You can attach additional labels that allow you to visually identify the magazine numbers and their corresponding cartridge slot numbers Exabyte 230D Each magazine number matches the corresponding mounting Installation and Setup plate number For example magazine 0 is attached to mounting plat
45. Exabyte 230D Library Installation and Operation sExabyte 322252 003 Copyright Disclaimer Copyright 1999 by Exabyte Corporation All rights reserved This item and the information contained herein are the property of Exabyte Corporation No part of this document may be reproduced transmitted transcribed stored in a retrieval system or translated into any language or computer language in any form or by any means electronic mechanical magnetic optical chemical manual or otherwise without the express written permission of Exabyte Corporation 1685 38th Street Boulder Colorado 80301 Exabyte Corporation makes no representation or warranties with respect to the contents of this document and specifically disclaims any implied warranties of merchantability or fitness for any particular purpose Further Exabyte Corporation reserves the right to revise this publication without obligation of Exabyte Corporation to notify any person or organization of such revision or changes Trademark Notices Exabyte EXAfacts EXAPAK EXAsoft Exatape and Strategex are U S registered trademarks of Exabyte Corporation Arrowhead Eliant NetStorM and SupportSuite are U S trademarks of Exabyte Corporation Quantum is a registered trademark and DLT isa trademark of Quantum Corporation All other product names are trademarks or registered trademarks of their respective owners Exabyte Corporation 1685 38th Street Boulder Colorado 80301
46. Mounting tabs Air T filter 127 Installation and Operation Chapter 7 6 Position the air filter cover in front of the library so that the metal tabs on the inside edge of the panel line up with the slots next to the library door E SS oe gt S a Ae ee AS 4 PAG ge ss N s ae Roe a D so iLO SA a we o S Ww o Q DA Sy 7 E 2 P Q oe Ss Se pa o p 7 Insert the metal tabs into the slots and push the panel into place so that it fits snugly against the front of the library 8 Replace the two screws on the air filter cover 128 Exabyte 230D Routine Service Replacing a power supply This section describes how to replace a failed power supply You can order a power supply kit from Exabyte See the inside back cover for contact information Required tools and equipment Make sure you have the following New power supply included with the power supply kit 2 Phillips screwdriver not included with power supply kit Protect from ESD Ensure that the environment is free of conditions that could cause electrostatic discharge ESD If possible use a grounded static protection wristband during installation If a wristband is not available touch a known grounded surface such as the computer s metal chassis Step 1 Remove the old power supply To remove the
47. Removeany cartridge from the fixed cartridge slot Then close and lock the door gt Important Make sure the fixed cartridge slot is empty before you calibrate the library Make sure all six data cartridge magazines are installed before you calibrate the library Installation and Operation 187 Chapter 10 188 Performing library calibration 1 From the Maintenance Menu select Library Calibration 2 Press to begin calibration 3 When calibration is complete the screen displays a Status Complete message Press to return to the Maintenance Menu 4 If you removed a cartridge from the fixed slot before calibrating the library open the library door and return the cartridge to the fixed slot Then close and lock the library door The following table describes the fields in the Library Calibration screen You don t need this information to calibrate the library technical support personnel may request it if you encounter problems during calibration Horizontal Axis Field name Description Cal Data Name of library component Horz The distance the robot needs to move on the horizontal axis so that it is positioned in front of the element Vert Vertical Axis The distance the robot needs to move on the vertical axis so that it is positioned in front of the element Drum The distance the drum needsto rotate so that the magazine is positioned in front of the robot PWM The brig
48. SCSI security alone does not prevent the library door from being opened or closed you must use a PREVENT ALLOW MEDIA REMOVAL command For more information about SCSI security see your software documentation or the Exabyte 230D Library SCSI Reference The method you use to enable security LCD or SCSI must also be used to disable security That is if you enable security from the operator panel LCD you must disable it from the LCD If you enable security from the application software SCSI you must disable it from SCSI To determine how security has been set in the library look at any LCD screen containing the Robot Control Mode and Security box at the bottom of the screen as shown in the following figure Robot Control Mode and Security Current Mode LOD Pending Mode ECD Security Option Enabled by LCD Security enabled or disabled remains in effect across resets and power cycles Installation and Operation 71 Chapter 3 Enabling LCD security 1 2 72 From the Configuration Menu select the System Setup Menu From the System Setup Menu select the softkey The following screen message appears Enter the new password Password 000 Press Enable Security or Cancel Select a three digit password Press NextDigit and Previous Digit to move from column to column and 1 and Q to change the numbers The default password is 000 Important Remember or make note of the
49. SETERE EREA Sector 1 2 3 4 5 6 7 8 1B 11 12 13 14 15 1 i eit a a pesara 1 i 1 i Length 64 64 64 64 64 64 64 64 64 64 64 64 64 64 64 64 Status M E eS Se Pe rE a a OOT CHECKSUM Calculated x9 61 Read x 061 FLASH CHECKSUM Calculated x dda_ Read x dda oe a C 17 13 58 Exabyte 250D 2 2 2 Pending CONSOLE State CONSOLE 1 The library erases the current firmware and then displays the following prompt Begin XMODEM download of flash code 2 Use your terminal emulation program to specify the source location path and filename of the new firmware Note If necessary CHS Terminal users can use wild card characters and then press Enter to search the host s hard drives and directories for the desired file name Installation and Operation 197 Chapter 11 3 Select or type in the filename you want and then press Enter The system initiates the firmware upgrade and displays its progress on the screen CAUTION If you are transferring Ethernet firmware code do not attempt to perform any library or keyboard during the firmware transfer Make sure the firmware transfer is complete by waiting until the library automatically resets When the upgrade is successfully completed the library automatically resets 198 Exabyte 230D Library Firmware Upgrading firmware via FTP These instructions describe how to upgrad
50. The element indexes correspond to the library s default element addresses To verify the current element addresses display the SCSI Mode Parameters screen see page 165 Performing demos and hardware exercises This section describes how to perform demos and hardware exercises using the Demo Menu and the Library Command Menu All of these menus are available from the Maintenance Menu on the operator panel The Demo Menu provides options for the robot to move cartridges between slots and tape drives The Library Command Menu provides options for performing specific robot movements Installation and Operation 151 Chapter 9 Using the Demo Menu The Demo Menu allows you to demonstrate the functions of the robot When you perform the demo you need to set three options as follows Include Drives When the Include Drives option is set to YES the robot randomly moves cartridges between magazine slots the fixed slot and the tape drives When this option is set to NO the robot randomly moves cartridges from slot to slot including the fixed cartridge slot Scan Labels When the Scan Labels option is set to YES the robot scans bar code labels as part of the demo Requested Moves This option allows you to specify the number of times you want to perform the demo The default value is 10 but you can request from zero to 1 000 000 moves Starting a demo option Before running a demo option 1 2 152 If necessary d
51. ad public Write private Beast private traps Toggle Toggle Toggle Set IP hoses Control Network Address Other Set Sub Set Options net Mask Gateway 86 Exabyte 230D Optional Configuration gt Important Wait until step 9 to enable Ethernet access If you enable Ethernet access before configuring the library you must power cycle the liorary after completing the following steps to ensure that the new settings will take effect 3 To enable static IP addressing press until the screen reads Network Address Static 4 Toset the library s IP address press Set P Address then use the 41 Q and Next Digit Previous Digit softkeys to enter the IP address of the library Note If you do not know the library s IP address the subnet mask or the default gateway address contact your system administrator 5 Press or press to quit 6 Repeat steps 5 and 6 this time pressing SetSubnetMask to set the subnet mask 7 Repeat steps 5 and 6 this time pressing SetGateway to set the gateway address 8 Press until the first line of the screen reads Ethernet Access Enabled 9 Make note of the community string values You will need these values to set writable fields in the NetStorM Library Monitor interface For more information about the community strings see page 10 Installation and Operation 87 Chapter 4 Connecting the Ethernet cable After setting the Et
52. al software settings View the LCD password 1 Ifnecessary connect the serial cable to the library and the host computer see page 192 2 Make sure the library s baud rate matches the host baud rate see page 193 3 From your host computer access the software you are using to communicate with the library for example CHS Terminal 208 Exabyte 230D Library Firmware 4 From the Help screen see page 194 type config and then press Enter The Configuration Information screen appears Alt L Log is OFF Alt J COM1 Alt B 19266 Alt X eXit 17 14 54 Library Serial Number AHC Assembly Rev AMC Secret No EEPROM Secret No Max Addressable Elem Total Slots Installed Current Clock Configuration Information INVALID Laser U Offset 21 Move Info B03 Laser H Offset 4 In Progress 2b1478f1 Laser PWM Value 84 Load Drive 1 2b1478fF1 Source 614 86 LCD Password 8666 Destination 057 88 Tue Nov 24 1992 17 02 26 17 02 27 Exabyte 230D 92 2 2 Pending CONSOLE State CONSOLE 1l You can view the LCD password value to the right of the field name In the example above the LCD password is set to 000 Installation and Operation 209 Chapter 11 Viewing Ethernet information You can view Ethernet information such as the FTP user name and password from the Ethernet Information screen on the console interface Before you begin Before accessing the console interface yo
53. allation Prepare the library as follows Ensure that the work area is free from conditions that could cause electrostatic discharge ESD If possible use a grounded static protection wristband during installation If a wristband isnot available touch a known grounded surface such as your computer s metal chassis Locate an appropriate area for the library The library must have a level surface near a readily accessible outlet For proper cooling allow 4 inches 10 2 cm minimum clearance behind the library for adequate air flow Installation and Operation 15 Chapter 2 Installing the library hardware 16 This section provides step by step instructions for installing the library hardware You can use the table below as a checklist Vv Step Description 1 Install the library into a rack rack mount model only Lock the wheels into place standalone model only Remove the packing foam and the attached cable clip Install an additional tape drive if necessary Install a cleaning cartridge Attach labels to the magazine mounting plates Prepare and install data cartridges Connect the library to the SCSI bus OO oO NI oO a BR wy dP Connect the power cord a4 oO Power on the library Exabyte 230D Installation and Setup Step 1 Install the library into a rack optional If you have a standalone library go to the instructions
54. and Menu and then Reset Tape Drive 3 To reset Tape Drive 1 press Start To reset Tape Drive 2 press the following softkeys SetDest Qit lt aai K Installation and Operation 111 Chapter 6 Cleaning a tape drive You should clean a tape drive when any of the following conditions occur The library displays Clean D1 or D2 on the Status Screen of the LCD The tape drive displays the Use Cleaning Tape LED see page 108 The Tape Drive Status screen displays a Clean indicator see page 114 Your application software notifies you Not all software applications display cleaning requirements Note Some software applications monitor the tape drive s cleaning needs and automatically insert the cleaning cartridge in the drive whenever it needs cleaning If this is true in your case skip the following cleaning instructions CAUTION Do not use cloth swabs cotton swabs cleaning agents or cleaning cartridges not approved for your tape drive Selecting cleaning cartridges Use only DLT CleaningTape III To order cleaning cartridges contact Exabyte see the inside back cover 112 Exabyte 230D Tape Drive Operation Cleaning a tape drive from the operator panel To clean the tape drive from the operator panel 1 If security has been enabled disable it see page 73 2 Switch to LCD mode see page 95 3 Make sure a cleaning cartridge is installed in the fixed cartridg
55. ation aborted A diagnostic or SCSI command was aborted by the operator No corrective action required 242 Exabyte 230D Error Codes Error Description Corrective action number Drive offline The tape drive Repeat the command using another tape 92 cannot be used because it has drive been taken offline Cal drive occupied The tape Use the Open Tape Drive command drive could not be calibrated see page 109 to unload the cartridge because a cartridge was loaded and open the tape drive in the drive 94 Use the Move Cartridge command see page 157 to move the cartridge to an empty slot Reissue the calibration command Drive removed A drive was Power off the library romad WLAN usmg ne Taps Locate the open drive slot and install a Drive Service Menu while the i replacement tape drive or a service library was powered on 95 access cover Power on the library If the error persists contact your service provider Drive added A drive was Cycle power in the library turn the installed without using the Tape library off and then on 96 Drive Service Menu while the l If the error persists contact your library was powered on service provider Can t close drive The robot Contact your service provider could not close the tape drive 97 handle because the cartridge would not stay seated in the tape drive Installation and Operation 243 Appendix C
56. bar code scanner This error appears on the Label could not read the bar code label Information screen because ilies Was noapelon If the cartridge does not have a label 60 the cartridge place a label on the cartridge Ifthe error persists contact your service provider 238 Exabyte 230D Error Codes Error Description Corrective action number Label read error The bar code This error appears on the Label scanner could not read the bar Information screen code label b cause tha label was If the cartridge has a label reposition unreadable or replace it 61 Ifthe label does not contain a checksum character make sure the Verify Checksums option is OFF Ifthe error persists contact your service provider Not present The bar code This error appears on the Label scanner could not read the bar Information screen 62 code label because there was no If necessary install a data cartridge data cartridge magazine present l magazine No scan no inv info Inventory Make sure the library and tape drives could not be verified on a single are not being used by any host then slot scan because the occupied reset the library using the operator 63 status was unknown panel Ifthe error persists contact your service provider Bad label checksum The bar Ifthe label does not contain a code scanner could not read the checksum character make sure the label because of aproblem with Verify Check
57. ble lengths stub length and termination are more important on a fast SCSI bus than on a regular SCSI bus 230 Exabyte 230D SCSI Configuration SCSI cabling When connecting the library and other devices on the SCSI bus follow these guidelines for SCSI cabling VY Single ended cable lengths If your host is able to accommodate a data transfer rate of more than 5 MB per second make sure that the total length of all internal and external cables does not exceed 3 meters 9 8 feet If your host limits data transfers to 5 MB per second or less make sure that the total length of all internal and external cables does not exceed 6 0 meters 19 7 feet Y HVDILVD cable lengths Make sure the total length of all internal and external cables on the SCSI bus does not exceed 12 0 meters 39 feet If you have a point to point connection make sure the total cable length does not exceed 25 meters 82 feet Y Internal cable lengths You must include the amount of internal cabling in your calculations See Determining the cable length for each bus on page 224 for information If you have any other external devices on the bus not installed inside your host computer these devices may have some amount of internal SCSI cabling as well Installation and Operation 231 Appendix B 232 Termination If the library or any of the tape drives is the last device on the SCSI bus you must attach a terminator to the appropriate SCSI con
58. byte provides a PC based program CHS Terminal that supports the required protocol You can download CHS Terminal from Exabyte s web site www exabyte com or request it from Exabyte Technical Support on diskette Step 1 Connect the serial cable Connect the 9 pin cable to the back of the library and to the host computer The following figure shows the location of the 9 pin serial port on the back of the library Serial port 192 Exabyte 230D Step 2 Set the library s baud rate Library Firmware 1 Make sure the library is in a ready state idle operating status and no errors 2 Ifnecessary disable security see page 73 3 From the Configuration Menu select System Setup then press BaudRate The following screen appears 230D Main Menu Configuration Setup Security Disabled Date Time Serial Number Serial Baud Rate 57600 Adjust Contrast min SE max 9600 19200 38400 Baud Baud Baud Save Other 57600 115200 Options Baud Baud Daneel 4 Select the baud rate that matches your host baud rate gt Important Do not specify a baud rate for the library that is faster than the baud rate for your host Installation and Operation 193 Chapter 11 Step 3 Access the console interface To access the console interface 1 From your host computer access the software you are using to communicate with the library for exam
59. carrier Replacing a tape drive involves the following steps Vv Step Description 1 If the tape drive contains a data cartridge remove the cartridge 2 Power off the library and disconnect the tape drive 3 Remove the drive slot service access cover or tape drive carrier 4 Install the new tape drive carrier 5 Connect the tape drive to the SCSI bus 6 Power on the library Required tools and equipment Make sure you have the following New tape drive included with the tape drive kit 2 Phillips screwdriver not included with the tape drive kit Important You cannot install a generic Quantum DLT tape drive into the library The tape drive you install must be equipped with an Exabyte drive carrier 132 Exabyte 230D Routine Service CAUTION Do not mix DLT 4000 DLT 7000 or DLT 8000 tape drives in the library Make sure both tape drives are the same type and model Protect from ESD Ensure that the environment is free of conditions that could cause electrostatic discharge ESD If possible use a grounded static protection wristband during installation If a wristband is not available touch a known grounded surface such as the library s metal chassis Step 1 Unload a cartridge from the tape drive If the tape drive contains a cartridge you must unload the cartridge as described in this section CAUTION Do not open the
60. ccess cover and the back of the library The following figure shows the locations of these labels Label details are shown on the following page Note If your library contains only one tape drive laser safety labels are also placed on the service access covers REMOTE ADMINISTRATION SERVICE ACCESS AREA DISCONNECT POWER CORD BEFORE REMOVING EQUIPMENT OR COMPONENTS Ro Tape drive information label CLASS 1 LASER PRODUCT NE Chassis P N assembly label Customer unique label if required BSMI warning label a _ if required CAUTION FOR CONTINUED PROTECTION AGAINST RISK OF FIRE REPLACE WITH ONLY SAME TYPE AND RATING OF FU taa 2607 Installation and Operation 251 Appendix D The following figure shows a replica of each laser safety label on the library HVD library labels shown CAUTION LASER LIGHT WHEN OPEN DO NOT STARE INTO BEAM OR VIEW DIRECTLY MDL 230D WITH OPTICAL INSTRUMENTS x A 20000000X TOUN OOUR CONO OUA UOVU ODA OONO UOVA UOUN A OIK YY DURUN CUNDL DAUN UAUA GU AU AV TA ANT MFG DATE YY MM DD THIS DEVICE COMPLIES WITH PART 15 OF THE FCC RULES OPERATION IS SUBJECT TO THE FOLLOWING TWO CONDITIONS 1 THIS DEVICE MAY NOT CAUSE HARMFUL INTERFERENCE AND 2 THIS DEVICE MUST ACCEPT ANY HARMFUL INTERFERENCE RECEIVED INCLUDING INTERFERENCE THAT MAY CAUSE UNDESIRED OPERATION PRODUCT CONFORMS TO CLASS 1 REQUIREMENTS OF 2L CFR 1040 10 amp
61. ces If your library contains a wide SCSI configuration press Page Up and Page Down to view information for additional devices 170 Exabyte 230D Library Status The following table describes the information in the SCSI Sense Data screen Sense data Host ID The SCSI ID of the host s connected to the library Sense Key This is the sense key returned by the REQUEST SENSE command The sense keys are Oh No Sense There is no specific sense key information to report 2h Not Ready The library is not ready to perform motion commands 4h Hardware Error The library detected a hardware failure during a self test or while performing a command Operator intervention may be required 5h Illegal Request There was an illegal parameter in the command descriptor block or in the additional parameters supplied as data for a command or the library is in the wrong mode to execute the command 6h Unit Attention The cartridge inventory may have been violated Bh Aborted Command The library aborted the command The initiator may be able to recover by trying the command again ASC This is the Additional Sense Code which along with the Additional Sense Code Qualifier provides information describing a specific error condition ASCQ This is the Additional Sense Code Qualifier which along with the Additional Sense Code provides information describing a specific error condition Byte 15 This is the
62. cking the library 254 267 paint for the standalone model 122 parity checking enabled through SCSI 167 enabling from LCD 90 prevented from changing 70 passive termination 225 Position Info 185 power cord connecting 51 52 requirements and specifications 221 power specifications 220 powering on the library 53 rack installing library in 17 32 removing library from 256 261 reliability specifications 220 reserved elements 168 169 Installation and Operation Index Reset key 103 resetting a tape drive 111 resetting the library 102 RMA number for shipping 253 robot control mode for 94 location of 6 malfunctioning sensor 178 moving through LCD diagnostics 157 testing functionality 152 162 testing gripper 161 viewing statistics for 173 S safety notices iii SCSI bus configuration requirements 229 232 connecting library to 46 51 213 229 fast SCSI 230 narrow SCSI 230 terminating 232 wide SCSI 230 SCSI cable connecting 47 51 length for differential configurations 224 length for single ended configurations 224 requirements on the SCSI bus 231 specifications 222 SCSI connectors 7 46 49 273 Index SCSI IDs changing 68 requirements 232 viewing the ID of the host computer 169 SCSI information SCSI mode parameters 165 SCSI reservations 168 sense data 170 viewing 164 SCSI Interface mode changing to 95 description and purpose 94 SCSI Menu 164 SCSI Parity option 90 security enabled through SCSI 167 enab
63. creen appears 3 To view an element with a higher index press Page Down To view an element with a lower index press Page Up The following table describes the fields in the Occupied Information screen Occupied Information Field name Description Index Displays the element index for which information is being displayed Address Shows the SCSI address of this element Src Source Element Index Shows the index of the last storage element from which the cartridge was moved O Occupied Indicates whether the library considers the specified element location to contain a data cartridge as follows 0 The element location does not contain a data cartridge 1 The element location contains a data cartridge V Occupied Valid Indicates whether the Occupied flag is accurate as follows 0 The Occupied flag is questionable may not be accurate 1 The Occupied flag is accurate Exabyte 230D Library Status Occupied Information continued Field name Description P Indicates whether the magazine or tape drive is Cartridge installed If the element index references a Magazine or storage element this flag indicates whether the Tape Drive magazine is installed If the element index Present references a tape drive this flag indicates whether that particular drive is installed The values for this flag are as follows 0 The magazine or tape driv
64. default value is the original value set at the factory Installation and Operation 165 Chapter 10 166 To view SCSI mode parameters 1 2 From the Information Menu select SCSI Information From the SCSI Information screen press Mode Params To view additional parameters press Page Up and Page Down To return to the SCSI Information Menu press and then press Previous Exabyte 230D Library Status The table below describes the items on the SCSI Mode Parameters screen SCSI Mode parameters Robot The element address of the robot Storage The element address of the first storage location which is the fixed cartridge slot See page 150 for a complete numbering scheme Drive The element address of the first tape drive on the left side of the library The other tape drive is numbered consecutively Drive Number The number of tape drives installed Parity Whether SCSI parity checking is enabled for the library When the parity option ison the library checks all data coming across the SCSI bus for parity Parity Retries The number of times the library will retry aSCSI phase after detecting a parity error Security Whether security has been enabled by SCSI or not Security also can be enabled from the LCD see page 72 for more information Write Line 1 Write Line 2 Write Line 3 Write Line 4 Whether the te
65. delta delay Signal attenuation 0 095 db max meter 5 MHz Excluding TERMPWR conductors t Recommended specification The maximum difference in propagation time allowed between any two SCSI bus signals measured between any two SCSI devices Measured differentially 222 Exabyte 230D Specifications The following table list the recommendations for external narrow SCSI cables for the library Narrow SCSI cables Standard Construction 50 conductors 25 twisted pairs with drain wire and shield Primary Conductors Gauge 28 AWG minimum stranded 7 34 annealed tinned copper Insulation Polypropylene 0 010 inch nominal Shielding 80 minimum tinned copper braid over aluminum mylar foil Voltage Rating 30 VAC Impedance Single ended 88 Ohms 8 Ohms Differential 130 Ohms 12 Ohms Grounding Case to case grounding Connector 50 contact AMP Amplimite 0 050 male shielded SCSI 2 connector Installation and Operation 223 Appendix A 224 Cable length for single ended configurations If your host can transfer data at more than 5 MB per second the total length of all internal and external cables should not exceed 3 meters 9 8 feet If your host limits data transfers to 5 MB per second or less the total length of all internal and external cables should not exceed 6 meters 19 7 feet Cable length for HVD configurations The total length
66. e 0 Similarly each cartridge slot number matches the corresponding element index number For more information about element index numbers see page 149 The following table describes the magazine label numbers and their corresponding cartridge slot label numbers Magazine label Cartridge slot label 0 1 5 1 6 10 2 11 15 3 16 20 4 21 25 5 26 30 Installation and Operation 37 Chapter 2 Remove the data cartridge magazines To easily access the mounting plates remove the data cartridge magazines 1 Make sure the robot and its cabling are safely out of the way of the magazines If necessary move the robot to the bottom of the vertical axis by pushing firmly against its base 2 Remove each cartridge magazine by pulling it out first from the top then the bottom You can access back magazines by rotating the drum manually 3 Repeat step 2 until you have removed all the data cartridge magazines from the library 38 Exabyte 230D Installation and Setup Attach the cartridge slot and magazine labels 1 Rotate the drum until mounting plate 0 is facing you 2 On the upper left indentation of mounting plate 0 attach the Slots 1 5 label as shown in the following figure 3 Onthe upper right indentation of mounting plate 0 attach the Magazine 0 label SLOTS MAGAZINE 1 5 0 4 Rotate the drum until mounting plate 1 is facing you 5 Repea
67. e a multiple of 5 2 Divide this number by 5 to get the number of characters 3 Subtract the number of human readable characters on the label from the result of step 2 If the result is 2 the label does not include a checksum character if the result is 3 the label includes a checksum character 4 Ifthe labels contain checksum characters be sure to set the Verify Checksums option to ON in the SCSI Setup Menu see page 90 gt Important Ifyou use labels that do not contain checksum characters or if you mix labels containing checksum characters with labels that do not contain checksum characters you must set the Verify Checksums option to OFF Installation and Operation 41 Chapter 2 Attach bar code labels To attach bar code labels to the cartridges slide the label into the label slot as shown in the following figure Write protect switch 42 Exabyte 230D Installation and Setup Set the write protect switches Make sure the write protect switch on the cartridge is set correctly for your operation as shown in the following figure To do so hold the cartridge so that the two arrows facing you are pointing down The write protect switch includes both arrows and slides back and forth To write protect the cartridge slide the switch to the left This reveals an orange rectangle above the arrow To write enable the cartridge slide the switch to the right This hides the orange rectangle
68. e is not installed 1 The magazine or tape drive is installed A Indicates whether an element is empty a Element cartridge is present or in the case of atape drive Accessible the cartridge is ejected as follows 0 A cartridge may be present in the slot or loaded in the drive 1 The slot or drive is empty or the cartridge is ejected and ready to be picked Type Indicates the type of element as follows Slot A cartridge slot D1 Tape Drive 1 D2 Tape Drive 2 Robot The robot Element position information 1 From the Information Menu select Inventory Menu 2 From the Inventory Menu press Positioninfo The Position Information screen appears 3 To view additional elements press Page Up and Page Down To scroll to the beginning or end of the element position information press FirstPage or LastPage Installation and Operation 185 Chapter 10 186 The following table describes the fields in the Position Information screen Position Information Field name Description Index The element index for which information is being displayed Reach The distance in thousandths of an inch the robot has to move along the reach axis from its home position to touch the magazine or acartridge in the magazine This field is not used for the robot Horz The distance the robot has to move along the horizontal axis from its home positio
69. e side closest to the tabs reseat the tabs then finish rotating the cover into place against the library 6 Replace the two screws on the LCD cover 7 Close and lock the library door Remove the key Do not ship the key if you are returning the library to the factory 260 Exabyte 230D Shipping the Library 8 Position the air filter cover in front of the library so that the metal tabs on the inside edge of the cover line up with the slots next to the library door 261 9 Insert the metal tabs into the slots and push the cover into place so that it fits snugly against the front of the library 10 Replace the two screws on the air filter cover Installation and Operation Appendix E Pack the library WARNING The rack mount library weighs 170 200 pounds 77 91 kg You must use a mechanical lift to move the rack mount library Refer to the figure on the next page and pack the library as follows 1 For the rack mount model lower the library to the foam piece on the cushioned pallet For the standalone model unfold the ramp that extends from the cushioned pallet Roll the library into place Note You do not need to lock the wheels to ship the standalone model Leave the wheel locks in an unlocked up position 2 Place the plastic ESD bag and the cardboard sleeve over the library as shown in the figure on the fol
70. e slot Important Before you begin cleaning a tape drive make sure the fixed slot contains a cleaning cartridge rather than a data cartridge If the fixed slot contains adatacartridge the Clean Tape Drive command will fail and you will have to manually unload the cartridge from the drive see page 109 4 From the Maintenance Menu select Tape Drive Command Menu then Clean Tape Drive 5 Toclean Tape Drive 1 press Stat To clean Tape Drive 2 press the following softkeys SetDest E nN Q lt D n i a is a Installation and Operation 113 Chapter 6 When you select a drive the following activities occur The robot picks the cleaning cartridge from the fixed slot and inserts it in the tape drive The tape drive automatically performs the cleaning process and unloads the cartridge when the process is complete This may take several minutes longer if the cleaning cartridge has been used often The robot automatically picks the cartridge from the tape drive and replaces it in the fixed cartridge slot 6 Confirm that the cleaning was done by looking at the LED on the front of the tape drive The Use Cleaning Tape LED should be off If the LED is still on replace the cleaning cartridge and clean the tape drive again Note Ifthe LEDs are still on after the second cleaning there may be a problem with the tape drive Contact your service provider 7 When the cleaning is complete
71. e the library and tape drives could not reset the servo chip for are not being used by any host then ae the vertical axis reset the library from the operator panel If the error persists contact your service provider Installation and Operation 237 Appendix C Error Description Corrective action number 50 D axis does not move The drum Open the door and look for anything could not move on its axis that might be obstructing the drum D axis failed home The library Make sure the library and tape drives could not determine the home are not being used by any host then position for the drum reset the library from the operator 51 panel Ifthe error persists contact your service provider Mult drum indices The library Contact your service provider 52 found multiple drum flags and could not determine the drum home position R axis interference The library Make sure the library and tape drives could not position the drum are not being used by any host then because the reach axis was reset the library from the operator 53 extended too far panel Ifthe error persists contact your service provider D LM629 reset fail The library Make sure the library and tape drives could not reset the servo chip for are not being used by any host then the drum axis reset the library using the operator 56 panel Ifthe error persists contact your service provider No label The
72. e the library or Ethernet firmware via FTP Upgrading firmware via FTP involves the following steps VY Step Description 1 Connect the Ethernet cable Access the FTP utility Copy the current firmware 2 3 4 Rename the new firmware 5 Transfer the new firmware Before you begin To access the new firmware via FTP you must set up the following hardware and software environment Host computer that uses a pin through hole RJ 45 shielded Ethernet connector ACategory 3 10Base T connection or Category 5 100Base T connection data grade cable New firmware for the library or Ethernet card You can download new firmware from Exabyte s web site www exabyte com or you can contact Exabyte Technical Support to request firmware on a diskette Software that supports RFC 959 file transfer protocol Installation and Operation 199 Chapter 11 Step 1 Connect the Ethernet cable To connect the Ethernet cable to the library and host computer 1 Insert one end of the cable into the Ethernet port shown in the following figure until you hear it snap into place Ethernet lt We 2 Connect the other end of the cable to the computer where your FTP utility is installed Step 2 Access the FTP utility From your host computer access the FTP utility you are using to communicate with the library as follows 1 Make sure the library is in a ready state id
73. ee eee 11 Preparing for installation aq ice ter lock pe ee oa Chae eee oud 11 Installing the library hardware 0 0 0 0 c cee 16 3 Library Configuration 000 cee eee 55 Using the operator panel io3 6 02245 cae yo bh Chobe bee n 56 Accessing menus from the Status Screen 00 0000 eee 58 Setting basic configuration options 00 e eee ee 65 Checking the Seip er esaerekin e ie Marte hy eee ean ny ees 74 Where to go froni here soest ute ib te Bed be bh hg Ped he 75 4 Optional Configuration 2 0 0 0 cece ee ee 77 Setting the Max Addressable Element option 04 78 Enabling Autoclean 4i654 04 Sho42 44 wa wary Ge enens ohne rruen 80 Enabling Ethernet access tive anw en veto aher wearer ene ten ees 84 Setting other configuration options 6 6 66 cee eee 89 5 Library Operation i046 ses carrie awe ee terri nee es 93 Determining robot control modes 0 cece e cee eee 94 Selecting and replacing data cartridges 0 0005 97 Opening the library door es ee ran Poets enh Peres tenet ees 98 Resetting the bianvee acute eke tee ese eee eee ee tee eae 102 Installation and Operation vii 10 11 viii Tape Drive Operation 2 0 0 0 105 Monitoring the tape drive LEDS 3 ich anew wae wears SKA 106 Opening a tape drive cela ai tutes hen wes y oe ek ewe h Veale en Bets 109 Res tting atape drives wer tvide eee ete eee ees ew ae 11
74. elect menu options from the LCD to move the robot Operations that use LCD mode to move the robot such as cleaning the tape drives and performing hardware exercises are accessed from the Maintenance Menu Note You can use many operator panel features without changing to LCD mode LCD mode is required only when you want to control the motion of the robot from the LCD Console mode To control robot movement from Console mode the library must be connected to a remote terminal through the serial port Controlling robot movement from Console mode is typically used only by service providers You do not need to switch to Console mode if you want to upgrade the firmware or create diagnostic listings For more information about how firmware upgrades and diagnostic listings see Chapter 11 Changing the control mode 1 Make certain the library is in the ready state for example no hardware errors the door is closed and so on 2 If security is enabled disable it see page 73 Installation and Operation 95 Chapter 5 3 From the Main Menu select Robot Control Menu The following screen appears 230 Main Menu Robot Mode Select anew mode for controlling the robot Current Mode CONSOLI New Mode LCD mJ Press Save or Cancel SCSI LCD Console Save Other Options Cancel 4 Select the desired mode by pressing the appropriate softkey gt Imp
75. ement Statistics 118 Exabyte 230D Tape Drive Operation 2 From the Element Statistics screen press FirstDrive The following screen appears 230D Main Menu Info Statistics Drive Statistics Drive Index Loads Push Retries Reloads Double Picks Recovery Repicks Serial Number D1 451 Ore OORO _ First First Page Element Drive Up Other Page Options Down 3 To view statistics for the second drive press Page Down Installation and Operation 119 Chapter 6 The following table describes the information in the Drive Statistics screen Drive Statistics Field name Description Drive The drive number Index The element index Loads The number of times the robot loaded a cartridge into the tape drive Push Retries The number of times the robot retried pushing a cartridge into the tape drive because the robot did not reach the correct position on the reach axis Reloads The number of times the robot reloaded a cartridge into the tape drive Double Picks The number of times the robot had to grab a cartridge twice to remove it from the tape drive A double pick results when the cartridge is not ejected far enough for the robot to grasp Recovery The number of times the robot had to reload Repicks acartridge before removing it from the tape drive Serial Number The
76. ement option Enable Autoclean Enable Ethernet access Set other configuration options Installation and Operation 77 Chapter 4 Setting the Max Addressable Element option The Max Addressable Element option allows you to decrease the number of slots your library reports to the software This means that the library can use and report fewer slots than are physically present This option is useful with software applications that offer scalable licenses based on the number of cartridges The Max Addressable Element default value equals the number of cartridge slots shipped with the library You do not need to change this setting unless you want the library to report fewer slots to the software gt Important If your software does not monitor the number of slots you are using you do not need to set this option Refer to your software documentation for more information To set the Max Addressable Element option enter the highest element number that can store a cartridge For example if the software license you purchased supports 16 cartridges set the Max Addressable Element option to 15 This tells the library to place cartridges in slot 0 through slot 15 resulting in 16 storage locations 78 Exabyte 230D Optional Configuration To change the Max Addressable Element value 1 From the Configuration Menu press SlotSetup 2 Press SetMax Address The following screen appears 230D Main Menu Configuration Slots
77. en displays a Status Complete message and the number of errors that occurred during the demo Press QK to return to the Library Command Menu 156 Exabyte 230D Hardware Exercises The following table describes each exercise and also provides additional instructions for performing the exercises if applicable Exercise Description Additional instructions Self Test The robot does the following Perform a Home Robot test Cycle the reach axis once Cycle the horizontal axis once Cycle the vertical axis once Cycle the drum axis once Position to The robot moves to a position in When you select Position to Element front of atape drive fixed cartridge Element another screen appears slot or a magazine slot that requires you to select the element index where you want to position the robot After selecting the position press Start Park The robot moves to the park position bottom left side of the library Move The robot moves a cartridge from When you select Move Cartridge Cartridge one location to another the Set Command Parameters Important Do not insert a cartridge screen appears Press SetSource to in a tape drive The tape drive will Select the source index the slot cartridge If you do insert a cartridge Press to select the in a tape drive use the Open Tape destination index the slot where Drive command see page 109 to you want the robot to place the remove the cartridge cart
78. enu diagnostic information for service technicians The Main Menu screen also displays information about the robot control mode and security status as shown in the following figure Robot Control Mode and Security Current Mode Ee Pending Mode LED Security Option Enabled by LCD 60 Exabyte 230D Library Configuration Status Screen Main Menu Configuration Robot Control Maintenance Information Menu Menu Menu Menu SCSI Setup Menu Robot Control Mode Demo Menu SCSI Information Menu SCSI Parity Emulate EXB 480 Verify Checksums SCSI IDs SCSI LCD Console Library Command Menu System Setup Menu Security Date Time Serial Number Serial Baud Rate Adjust Contrast Slot Setup Menu Max Addressable Elements Autoclean Setup Menu Ethernet Setup Menu Installation and Operation Self Test Position to Element Park Move Cartridge Scan Scan Element Home Robot Library Diagnostics Menu Cycle Pick Place Cycle Gripper Cycle Reach Axis Cycle Horizontal Axis Cycle Vertical Axis Cycle Drum Cycle Solenoid Tape Drive Command Menu SCSI Mode Parameters SCSI Reservations SCSI Sense Data Statistics System Statistics Element Statistics M
79. enu structure To select a menu option press the softkey corresponding to the key position displayed on the LCD For example to access the Main Menu from the Status Screen the first screen displayed when you power on the library press the Main Menu softkey as shown in the following figure Library Status POST Loading D1 Drive Status D1 Idle D2 Idle Operator Messages Main Menu key on LCD Vain aad Corresponding softkey a tl Installation and Operation 57 Chapter 3 Accessing menus from the Status Screen After the library performs a power on self test the Status Screen appears The Status Screen contains the following information Current status of the library Current status of the tape drives Operator messages An example of the Status Screen is shown below Z 230D Status Screen Library Status POST Loading D1 Drive Status D1 Idle D2 Idle Operator Messages Door locked LCD security Main Menu Reset 58 Exabyte 230D Library Configuration Error codes If a hardware error occurs an error code will appear automatically on the Status Screen see previous page and in the Robot Control and Security box on other screens Two t
80. es defaults 150 description of 151 viewing current addresses 167 element indexes assignments for library components 149 155 159 description of 149 Element Reservation screen 169 element statistics 175 176 Element Statistics screen 175 Exabyte 230D elements addresses for 151 indexes for 149 viewing reservation status for 169 viewing statistics for 175 viewing status of 181 184 empty drive slot SCSI ID for 67 emulate EXB 480 option 90 environmental specifications 220 error codes complete list of 233 248 displayed for tape drive 107 displayed on LCD 59 ESD protection 15 129 143 Ethernet cable specifications 226 configuration options 84 connecting cable 88 description of port 8 light emitting diodes LEDs 8 viewing information via the console interface 210 Exatape 97 fan 8 fast SCSI 230 firmware upgrading via FTP 199 upgrading via the console interface 190 fixed cartridge slot installing cartridge in 35 foam packing in library 255 264 removing from library 33 Installation and Operation Index FTP accessing user name and password 210 using to create a diagnostic listing 206 using to upgrade firmware 199 fuse replacing 123 type used 123 high voltage differential See HVD SCSI bus history buffer 179 host computer connecting toSCSI bus 47 multiple hosts reserving elements 168 powering on 53 SCSIID for 169 humidity limits for library 220 HVD SCSI bus cable lengths for 224 configuration
81. evers into the down position Step 3 Remove the packing foam and cable clip 1 Insert the key in the lock of the library door push in and turn it one quarter turn clockwise Open the library door 2 From inside the door locate the string attached to left side of the foam packing piece as BA ENE _ LC MET fy Ve Ly WA Cable _ clip ae Packing foam Robot Installation and Operation 33 Chapter 2 34 Follow the string from the packing foam up to the cable clip attached to the robot s vertical pulley belt Release the cable clip so that it disengages from the pulley belt and remove it from the belt Leaving the loop of string attached snap the two sides of the clip together Place the clip on top of the packing foam Grasp the packing foam rotate it clockwise and pull firmly You can now remove the packing foam the string and the cable clip as one piece from the library Save the packing foam and the cable clip with the other library packing materials in case you ever need to ship the library back for service Step 4 Install an additional tape drive The library is equipped with a minimum of one DLT 4000 DLT 7000 or DLT 8000 tape drive If you are installing an additional drive see page 142 CAUTION Do not mix DLT 4000 DLT 7000 or DLT 8000 tape drives in the library Make sure both tape drives are the same type and model
82. ews 10 To assemble the second rail repeat the instructions for rail assembly and installation starting on page 20 Installation and Operation 25 26 Chapter 2 Install the library into the rack WARNING The rack mount library weighs 170 200 pounds 77 91 kg To adequately support the library s weight make sure your rack is equipped with anti tip support legs 1 Extend the anti tip support legs on the rack not shown 2 Using a mechanical lift elevate the library to the height of the mounting rails 3 Slide the library into the rack Exabyte 230D Installation and Setup Remove the library front covers To attach the library to the rack you must remove the two front covers To remove the front covers Use a 2 Phillips screwdriver to remove the two screws from the air filter cover as shown in the following figure 1 2 Pull on the outside edge of the air filter cover and rotate it slightly so that the metal tabs release from the inside edge of the cover closest to the library door Air filter cover LCD Cover 3 Remove the air filter cover 27 Installation and Operation Chapter 2 4 Unlock and open the library door Insert the key from your accessory kit and turn it clockwise one quarter turn 5 Use a 2 Phillips screwdriver to remove the two screws from the LCD cover as shown in the following figure 6 Pullon the
83. face you cannot make abackup copy of the current Ethernet firmware from this interface Therefore it s recommended that you use FTP to upgrade the Ethernet firmware see page 199 Upgrading firmware via the console interface involves the following steps VY Step Description 1 Connect the serial cable Set the library s baud rate Copy the current firmware 2 3 Access the console interface 4 5 Transfer the new firmware 190 Exabyte 230D Before you begin Library Firmware Before accessing the console interface you must set up the following hardware and software environment Host computer that uses an RS232 serial port Astraight through 9 pin serial cable not a null modem cable New firmware for the library or Ethernet card You can download new firmware from Exabyte s web site www exabyte com or you can contact Exabyte Technical Support to request firmware on a diskette Software that has the following options set if applicable Option Setting Port setting Data bits 8 Port setting Parity None Port setting Stop bits 1 Port setting Flow control None Function arrow and control keys act as Terminal keys Emulation ANSI Data transfer protocol for writing XMODEM Font Terminal Baud rate CHS Terminal supports up to 19 200 bps Installation and Operation 191 Chapter 11 Note Exa
84. for your tape drive model See page 97 for more information VY Cartridge age If the cartridge has been in use for a long time or if it has been used frequently try using a new cartridge VY Cleaning Clean the tape drive as described on page 112 Make sure you are using the recommended cleaning cartridge for your tape drive Advanced troubleshooting If you report a problem to Exabyte Technical Support you may be asked to create a diagnostic listing To create a diagnostic listing you can use the library s serial port and a console interface program or you can use the Ethernet port and an FTP utility For more information on how to create a diagnostic listing see Chapter 11 To report a problem to Exabyte Technical Support see the inside back cover for contact information 218 Exabyte 230D A Specifications This appendix provides general specifications for the library including Storage capacity Overall specifications Power cord requirements SCSI cable specifications SCSI terminator requirements SCSI adapter specifications Ethernet cable specifications Storage capacity The table below summarizes the storage capacity of the library Capacity with the following tape drives with 30 data cartridges DLT 4000 DLT 7000 DLT 8000 1 2 terabytes TB 2 1 terabytes TB 2 4 terabytes TB Assumes that the tape drives are writing data at a 2 1 compression ratio Ins
85. fthe error persists contact your service provider You may be asked to supply a diagnostic listing you may need new firmwareor anew controller card All slots are full The robot could Open the library door and remove at least 194 not find an empty cartridge slot one data cartridge from a data cartridge in Demo Mode magazine All slots are empty The robot Open the library door and insert at least 195 could not find a cartridge to pick one data cartridge in a data cartridge in Demo Mode magazine Laser not calibrated The laser is Contact your service provider 196 not properly set up to read bar code labels Installation and Operation 247 Appendix C Error Description Corrective action number H axis does not move The robot Open the door and look for anything 200 could not move on its horizontal that might be obstructing the robot axis along its horizontal axis H axis failed home The robot Make sure the library and tape drives could not determine the home are not being used by any host then position along the horizontal reset the library from the operator 201 axis panel If the error persists contact your service provider H LM629 reset fail The library Make sure the library and tape drives could not reset the servo chip for are not being used by any host then the horizontal axis reset the library from the operator 206 panel If the error persists contact your service prov
86. g the rails to racks with threaded holes Twenty 10 32 x 0 5 SEMS panhead screws twelve for attaching the rails to racks with square or unthreaded holes and eight for attaching the library to the rack Standard 19 inch EIA rack with anti tip support legs Torque limiting screwdriver Flat blade screwdriver T 20 TORX bit for library front cover screws and 8 32 SEMS panhead rack mount screws T 25 TORX bit for 10 32 SEMS panhead rack mount screws and 10 32 panhead screws to attach the library to the rack 1 8 inch Allen wrench for countersink screws 5 16 inch open ended wrench for nuts that attach to 8 32 SEMS panhead screws Small level Tape measure Installation and Operation Chapter 2 Assemble the rails 1 On a clear work surface place one of the mounting rails face down as shown in the following figure 2 Place the slotted rail bracket on top of the mounting rail Make sure the rounded end piece is positioned as shown in the following figure we mS AA a ae WN S ie PWN SS p aN Pa gt S a a EN A G ew Sa Ss a Ne SO SO NS DaS N Se S Slotted rail PSs SS Se Ss N AS AQS x bracket SS SSS SASS ee Zs ai iin iS SS xy ha 3 SS we VAX SS SS NS Se SKS Sa Sw Ns SS SS Sx Ss VAX Da lt SS ER AQ i ao SS Se SS Oe SS j Z ms we USS Ss aS VAN NN SQ NN Sc RY Ss SA SS SS N gt Rounded Ser MN end piece Supporting shelf Mounting rail 3 Measure the dep
87. gazine If the cartridge does not snap into place easily check its orientation 4 Close and lock the library door Installation and Operation 99 Chapter 5 Replacing the cartridge magazine 1 Open the library door as described on page 98 2 Remove the cartridge magazine by pulling it out first from the top then the bottom You can access back magazines by rotating the drum manually 3 If desired replace the cartridges described on page 99 4 Position the magazine so that the single mounting guide on the magazine is aligned with the roller on the mounting plate as shown in the figure Clip the magazine onto the bottom and snap it into place by pressing on the top Mounting a guide Data _ cartridge magazine 100 Exabyte 230D Library Operation 5 Rotate the drum assembly in either direction to ensure that the magazine is seated correctly If the drum assembly does not spin freely re install the cartridge magazine and rotate the drum again 6 Close and lock the library door Storing cartridges To maximize the shelf life of your tapes and ensure data integrity follow these guidelines when storing cartridges Store cartridges in a suitable environment Follow the specifications for storage temperature and other environmental requirements as described on the cartridge packaging Do not allow the temperature and humidity in the storage environment to fluct
88. he configuration options and settings available from the Ethernet Setup Menu Option Description Ethernet Access Ethernet access to the library s datais allowed enabled or is prevented disabled Control Enabled Currently not a supported feature Network Address The method used to set the IP address of the library static or DHCP A Static setting is recommended since DHCP may require periodic reinstallation of the NetStorM software IP Address The IPaddress of the library which allows information to be routed from the library to the server where the NetStorM Monitor software is installed Subnet Mask The network subnet mask which allows communication to be routed to designated devices within the network Default Gateway Address The default TCP IP gateway address which allows communication to be routed outside the subnet Installation and Operation 85 Chapter 4 To configure the Ethernet connection 1 If necessary disable security see page 73 2 From the Configuration Menu in the Main Menu press Ethernet Setup The following screen appears 230D Main Menu Configuration Ethernet e Ethernet Access e Control Enabled e Network Address e IP Address e Subnet Mask e Gateway Addr Disabled Disabled Static 000 000 000 000 000 000 000 000 000 000 000 000 Community Strings Re
89. he library is not reserved by the host 1 The library is reserved by the host Host ID The host s ID if the library is reserved Element reserva tions Index The index of the element Element Address The address of the element Elem Type The type of element which can include Slot cartridge slot Robot D1 Tape Drive 1 D2 Tape Drive 2 Host ID The SCSI ID of the host that currently has the element reserved Reservation ID The ID that the element is reserved under This is anumber assigned to the element by ahost when the reservation was made If there is no reservation the Reservation ID and Host ID columns display none Installation and Operation 169 Chapter 10 SCSI Sense Data screen When an error or change of state occurs the application software can issue a SCSI REQUEST SENSE command to the library to obtain information This information called sense data is displayed on the SCSI Sense Data screen along with any Pending Unit Attention information This data provides information to help you diagnose problems with the library For more detailed information about SCSI sense data refer to the Exabyte 230D Library SCSI Reference To view the sense data 1 From the SCSI Information Menu select SCSI Sense Data The SCSI Sense Data screen appears 2 The screen displays sense data and Pending Unit attention information for eight devi
90. hernet configuration options connect the library to the server by attaching an Ethernet cable to the Ethernet port The Ethernet port is located on the back of the library as shown in the following figure For Ethernet cable specifications see page 226 Ethernet port To connect the Ethernet cable to the library 1 Insert one end of the cable into the Ethernet port until you hear it snap into place 2 Connect the other end of the cable to the server After you connect the Ethernet cable you can check the Ethernet light emitting diodes LEDs for information about the status of the Ethernet connection see page 8 88 Exabyte 230D Optional Configuration Installing NetStorM Library Monitor software You are now ready to install the NetStorM Library Monitor software from the CD that was shipped with the library The CD also contains a readme file with software installation instructions Once you have installed NetStorM Library Monitor software on a host server you can launch the Monitor from any client machine via a web browser For more information about how to launch NetStorM Library Monitor see the readme file For information about software upgrades check Exabyte s web site www exabyte com Note Installing NetStorM Library Monitor software only applies if you have an Ethernet card installed in your library An Ethernet upgrade kit which includes the NetStorM Library Monitor software CD is
91. htness of the laser This value is Pulse Width used to ensure that the laser is bright enough Modulation to accurately scan the calibration targets and bar code labels Exabyte 230D 1 Library Firmware This chapter describes how to access the library s firmware You may need to access the firmware to perform a firmware upgrade assist support personnel in a troubleshooting operation view the LCD password or view Ethernet information gt Important Only access the firmware if Exabyte Technical Support has advised you to do so This chapter describes how to Upgrade the library firmware via the console interface Upgrade the library or Ethernet firmware via FTP Create a diagnostic or bar code listing via the console interface Create a library or Ethernet diagnostic listing via FTP View the LCD password View Ethernet information Installation and Operation 189 Chapter 11 This chapter uses the following conventions Keys shown boldfaced in brackets for example Enter are keys you press on your host computer s keyboard Words shown in Courier for example flash are commands you type Upgrading firmware via the console interface These instructions describe how to upgrade the firmware using the console interface and a terminal emulation program such as CHS Terminal or HyperTerminal gt Important Although you can download new Ethernet firmware via the console inter
92. ibes basic troubleshooting procedures Appendix A provides library performance specifications Appendix B provides SCSI configuration information Appendix C describes LCD error codes Appendix D provides laser safety information Appendix E provides shipping instructions xi Conventions used in this manual This manual uses the following conventions Note Notes provide additional information Boxed characters such as MainMenu indicate context sensitive softkeys on the keypad that correspond to key positions on the LCD screen gt Important Information next to the word Important helps you complete a procedure or avoid extra steps CAUTION Boxed text under the word CAUTION provides information you must know to avoid damaging the library or tape drives or losing data WARNING Boxed text under the heading WARNING provides information you must know to avoid personal injury xii Exabyte 230D Related publications For information about the Exabyte 230D and the standards used by the Exabyte 230D refer to the following publications Note Exabyte technical publications are available on the Support Services section of the Exabyte web site www exabyte com Exabyte 230D Library Product Specification 322253 Exabyte 230D Library SCSI Reference 322254 Exabyte Bar Code Label Specification for DLT Cartridges 321195 Quantum DLT Tape Drives DLT 4000 Tape Drive Prod
93. ider 248 Exabyte 230D bD Laser Safety Information This appendix describes the laser bar code scanner and safety notices for the scanner The Exabyte 230D library uses a laser beam to read the bar code labels Laser power of up to 1 milliwatt at 660 nanometers could be accessible inside the library This laser energy complies with CDRH Class II and IEC Class 3B Laser safety interlocks The library has two safety interlock features to prevent laser beam exposure the keylock and the tape drive interlock Keylock When you turn the key to unlock the door the solenoid latch will not release the door until the robot has finished performing the current command moved to park position and the laser on the bar code scanner is powered off Installation and Operation 249 Appendix D Tape drive interlock When a tape drive is removed the software controlling the robot and laser bar code scanner receives a status signal from a sensor at the drive interface This signal tells the software that a drive is no longer present The software then prevents the robot from moving to the area in front of the empty drive slot FDA CAUTION Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous laser light exposure 250 Exabyte 230D Laser Safety Information Laser safety labels The library contains laser safety notice labels that are located on the service a
94. ied Retries picking from that element Total Scan The number of times the library retried Retries scanning that element Tape drive statistics To view statistics for the tape drives see page 118 176 Exabyte 230D Library Status Viewing system sensors The System Sensors screens enable you to troubleshoot hardware problems by checking the current status of the library s internal mechanical sensors To view system sensors 1 From the Information Menu select System Sensors The Digital Sensors screen appears 230D Main Menu Info Sensors Digital Sensors Front Door Open 1 KeyLock 0 Cartridge Seated 1 Drum Index 0 GripHome 1 P S Fan Fail 0 Page Up Other Page Options Down 2 To view additional elements press Page Down 3 To display the Analog Sensor screen press twice Installation and Operation 177 Chapter 10 178 The following table describes the information in the System Sensors screen Digital System Sensors Field name Description Front Door O The library door is closed Open 1 The library door is open Key Lock 0 The library door is unlocked 1 The library door is locked Cartridge 0 No cartridge is seated in the robot Seated 1 A cartridge is seated in the robot Drum Index 0 The drum is located 180 from its home position 1 The drum is not located 180 from its home positi
95. iled home The robot Make sure the library and tape drives could not determine the home are not being used by any host then position on its reach axis reset the library from the operator 31 panel Ifthe error persists contact your service provider 236 Exabyte 230D Error Codes Error Description Corrective action number R LM629 reset fail The library Make sure the library and tape drives could not reset the servo chip for are not being used by any host then the reach axis reset the library from the operator 36 panel If the error persists contact your service provider Cannot load drive The robot Open the door and look for anything cannot push the cartridge far that might be obstructing the robot enough to load the cartridge into along its reach axis ING eDe MVE Make sure the library and tape drives 38 are not being used by any host then reset the library from the operator panel If the error persists contact your service provider V axis does not move The robot Open the door and look for anything 40 could not move along the vertical that might be obstructing the robot axis along its vertical axis V axis failed home The robot Make sure the library and tape drives could not determine the home are not being used by any host then position on the vertical axis reset the library from the operator 41 panel If the error persists contact your service provider V LM629 reset fail The library Make sur
96. in each level of the menu structure 4 Exabyte 230D Product Overview Internal components Data cartridge A lt NS Drum magazine we BN _ assembly Fixed cartridge slot Pa S 3 Calibration block slot Tape drive Bar code Qe scanner Data cartridge magazines The data cartridge magazines are the removable carriers for the DLT data cartridges The magazines snap onto mounting plates on the library s rotating drum assembly and allow easy removal and replacement of cartridges The bottom of each magazine contains a white triangle called a calibration target that is used by the robot s laser scanner to accurately detect the location of the magazine The Exabyte 230D includes six removable data cartridge magazines that store up to five DLT cartridges each Installation and Operation 5 Chapter 1 Fixed cartridge slot The fixed cartridge slot located directly above the tape drive on the left provides a storage location for a single cartridge This slot is typically used to store a DLT cleaning cartridge Robot The robot moves cartridges between the storage locations and the tape drives The robot contains a laser bar code scanner which reads bar code labels affixed to the cartridges See Appendix D for laser safety information Tape drives The library includes one or two Quantum DLT 4000 7000 or 8000 tape drives which are housed in rem
97. ining two tape drives to two SCSI buses as shown in the following figure SCSI cable nnector Library connecto connectors Jumper cable SCSI cable connector Terminator L Terminator Drive 2 TS Tape drive connectors Drive 1 1 Connect the host SCSI cable to the library SCSI connector gt Important Ifyou are connecting wide 68 pin SCSI cables to the library tighten the SCSI cable jack screws to no more than 2 0 inch pounds 2 3 kg cm of torque 50 Exabyte 230D Installation and Setup 2 Use ajumper cable to connect the library and the first tape drive to one SCSI bus 3 Connect the second host SCSI cable to the SCSI connector of the second tape drive 4 Install a terminator over the last device on each SCSI bus In the previous example both tape drives are terminated Step 9 Connect the power cord gt Important The power cord shipped with the library is a 120 VAC three conductor power cord for use in the United States and Canada If you are planning to use an input voltage other than 120 volts ACor if you plan to use the library outside of the United States or Canada you must supply your own power cord Refer to page 221 for more information Installation and Operation 51 Chapter 2 52 1 Make sure that the power switch on the back of the library is off the 0 is pressed Power switch Connect the female end
98. ins the cartridge label Label Valid Indicates whether the Label field is valid as follows 0 The Label field is not valid 1 The Label field is valid 182 Exabyte 230D Library Status Element Label continued Field name Description Label Error Indicates whether the bar code scanner was unable to read the cartridge label as follows 0 The bar code scan was successful a reset condition occurred or the door was opened 60 The bar code scanner could not read the bar code label because there was no label on the cartridge The bar code scanner could not read the bar code label because the label was unreadable 62 The bar code scanner could not read the label because the magazine is not present 64 The bar code scanner could not read the label because of a problem with the checksum character 67 The library could not collect bar code data for the fixed slot because of a firmware or hardware problem 6 4 Send Vol Match Indicates whether the cartridge label matched the template sent with the last SCSI SEND VOLUME TAG command as follows 0 The label did not match the template 1 The label matched the template Installation and Operation 183 Chapter 10 184 Element occupied information 1 From the Information Menu select Inventory Menu 2 From the Inventory Menu press Occupied Info The Occupied Information s
99. ion View tape drive statistics Installation and Operation 105 Chapter 6 Monitoring the tape drive LEDs This section describes the indicators and controls on the DLT tape drives The figure below shows the DLT 7000 The front panel of the DLT 8000 looks similar to the DLT 7000 except that the numeric LEDs on the left are 10 0 5 0 20 0 35 0 and 40 0 The numeric LEDs on the DLT 4000 are 2 6 6 0 10 015 and 20 0 z Write Protected E Tape in Use Use m Cleaning Tape a Operate Handle 2 6 E 6 0 r E 10 0 15 0 E 20 0 E 35 0 E Compress W Density E Override bution Unload button 106 Exabyte 230D Tape Drive Operation The tape drive uses light emitting diodes LEDs to indicate its operating states Normally you do not need to monitor the LEDs when the tape drive is installed in the library however basic LED states are described below for your reference Label LED state Description 2 62 6 08 10 0 15 0 20 0 35 0 40 0 Yellow on The current format or density of dataon this tape For example if the current format of this tape is 20 0 the 20 0 LED is on If the software is changing the f
100. ipheral SCSI devices such as the library and the enclosed tape drives The library uses SCSI commands to receive instructions from the host and to report its status to the host Installation and Operation 227 Appendix B SCSI components The SCSI system consists of the following components Initiator The host computer system acts as the initiator of commands It consists of the application software the operating system the device driver and the SCSI adapter card Bus The SCSI cables connected to the adapter card and to the library as wellas other devices on the bus provide a pathway or bus for passing commands Targets The library and the tape drives are peripheral devices or targets that are capable of receiving commands from the host Up to eight devices including the host computer can be connected to a narrow SCSI bus in what is referred to as a daisy chain Up to 16 devices can be connected to a wide SCSI bus 228 Exabyte 230D SCSI Configuration SCSI bus considerations This section provides the basic rules and considerations for setting up the library on the SCSI bus Single ended LVD or HVD Every SCSI device attached to the SCSI bus must be compatible either single ended low voltage differential LVD or high voltage differential HVD On a single ended SCSI bus one signal line is used to transmit a bus signal between devices On a differential bus two signal lines are used If you
101. ir filter should be replaced once a year or more frequently if the library is operating in a dirty environment To order replacement filters contact Exabyte See the inside back cover gt Important Air filters protect the library from large contaminants but are not intended to keep the tape drives clean You must still clean the tape drives as described on page 112 Installation and Operation 125 Use a 2 Phillips screwdriver to remove the two screws that secure the air filter cover to the outside of the library Exabyte 230D LCD Cover slightly so that the metal tabs release from the inside edge of the panel closest to the library door Air filter cover Chapter 7 To replace the air filter 1 2 Pull on the outside edge of the air filter cover and rotate it 3 Remove the air filter cover 4 Pull out the old air filter 126 Routine Service 5 Place the new air filter against the metal chassis Make sure to push the mesh over the eight mounting tabs located on the chassis as shown in the following figure a coool Jooooo ssoooogoodooooemooooL JODO Z OCOOOOSSJOOOOOOOOQJOOOOJOOQOOOOOOSS OOOO GOSOOOQOQOOOOOOOOOJOOOOOOOOOOOOOOOOOOOOOOG QOOOROOQOQOQOOOQOQOOOQOOOOOOOQOOOOOOOOOOOOOOOO g OGQQL OOJOO OOQOQOOQOOOOOQOQOOOOOOOOQOOOOTI JJJJOLOJOQOQJOOOOOOOQOOQJOOOQOOOQOOGOOOOOOO e A e e e e a aq 5 a 4 ZN _ 2 SUSU SLA
102. is moving Yellow on The tape is loaded ready for use Use Yellow on The drive head needs cleaning Cleaning or the tape is bad Tape Yellow remains on after you removecleaning tape The cleaning tape may be used up Try anew cleaning cartridge After you clean the tape drive and insert the data cartridge the yellow LED goes on again There may be aproblem with the data cartridge Try another cartridge If the problem persists contact your service provider Off Cleaning is complete or no cleaning is required Exabyte 230D Tape Drive Operation Label LED state Description Operate Green on It is okay to operate the tape Handle drive handle Off Do not operate the tape drive handle All on left Blinking A power on self test POST or side or all on other error has occurred right side F On POST is beginning Off POST is complete Opening a tape drive During normal library operations the robot automatically inserts cartridges into the tape drive and removes them as required If you need to manually remove a data cartridge from the tape drive follow these instructions to open the tape drive Do not open the library door and attempt to unload the tape drive using the Unload button on the faceplate of the tape drive Pressing the Unload button does not eject the data cartridge the tape drive is still closed Do not attempt to open the
103. isable security see page 73 Change the control mode to LCD see page 95 Make sure there is at least one data cartridge present and one empty slot before you begin the test Exabyte 230D 4 From the Mainte following screen Hardware Exercises nance Menu select Demo Menu The appears Main 230D Set Demo Parameters e Include e Request e Scan Labels Menu Maintenance Demo Drives NO NO ed Moves 100 Press Start to begin demo Toggle Toggle Set Deas tabel Moves Start Other Options Installation and Operation 153 Chapter 9 To run the demo 1 Use the softkey options to select the demo parameters see the previous page for a description of these options 2 Press Start The system begins the demo cycles and displays a message telling you when it has completed the total moves requested 3 Press OK to return to the Demo Menu Note To stop the demo press Stop The library displays the total number of cycles that were completed and an Error 91 message indicating that you have stopped the demo Press to return to the Demo Menu Using the Library Command Menu The Library Command Menu provides basic exercising functions for components in your library You can use these functions to test the hardware after installation Starting hardware exercises Before performing hardware exercises from the opera
104. le operating status and no errors 2 Activate the FTP utility you are going to use to transfer the firmware to the library or Ethernet card Note If you do not know the FTP user name or password you can view them from the Ethernet Information screen via the console interface see page 210 200 Exabyte 230D Library Firmware Step 3 Copy the current firmware As a precautionary measure you should make a copy of the current firmware You can copy the current firmware by using an FTP command CAUTION Because of memory limitations the library cannot validate the data in the new firmware file before erasing the current firmware If an error occurs while the new firmware is being transferred the library will not operate unless you can provide a copy of the current firmware Therefore before transferring the new firmware make a copy of the current firmware by following the steps below To copy the current firmware follow these steps 1 Create a directory named after the current not the new firmware version number For example if the current firmware version is 2 1 7 name the directory 2_1_7 Note Ifnecessary you can obtain the current library or Ethernet firmware version number from the Information screen on the library s LCD 2 Copy the current firmware from the library or Ethernet card into the directory you just created as follows For the library get the file named arrowhed sqs
105. leshooting tips see Library installation problems on page 214 If an error code is displayed on the LCD See Appendix C for alist of error codes and corrective actions If you cannot solve the problem yourself Contact your service provider or Exabyte Exabyte 230D 3 After installing the library hardware and application software Library Configuration you must set the library s configuration options This chapter describes how to Use the operator panel Access menus from the status screen Set basic configuration options Check the setup Installation and Operation 55 Chapter 3 Using the operator panel The library includes a 240 x 320 pixel LCD and keypad called the operator panel which allows you to interactively control library operations Using the operator panel you can set library options check operating statistics and diagnose errors The figure below shows the location of the LCD and keypad ooo000000000a9 oooo000000000 ooo000000000 ooo000000000 oo0000000000 Guassanacaaa LCD oo0o000000000 ooooeeo0oc000 0000000000 Ke ad 000000000000 oo0000000000 56 Exabyte 230D Library Configuration LCD and keypad The keypad contains a set of context sensitive keys called softkeys located below the LCD screen Softkey functions change as you navigate to different locations in the m
106. ling from operator panel 72 viewing the LCD password 208 sense data 170 171 serial number settings for library 91 serial port communication prevented 70 control modes for using 95 setting baud rate 193 service returning library 253 servicing the library 122 128 Set Date option 91 Set Security option 72 Set Serial Number option 91 Set Time option 91 setting the Max Addressable Element 78 shipping the library 254 267 single ended SCSI bus cable lengths for 224 configurations 229 terminators for 225 size of library 220 274 Slot Demo 152 slotsetup 78 softkeys description 4 63 64 using 57 software application detecting an open door 98 problems with compatibility 216 selecting a control mode for 94 solenoid testing 162 source index 149 specifications 219 220 statistics for library 172 176 Status Screen description of 58 returning to 63 system sensors analog sensors 177 digital sensors 178 System Sensors screen 177 178 system statistics 173 174 T tape See cartridges tape drive cleaning 112 114 displaying status 112 installing additional 142 147 LED codes for 106 opening door handle 111 removing 135 136 143 144 replacing 132 140 resetting 111 statistics 118 troubleshooting problems with 218 Exabyte 230D Index tape drive menus cleaning atape drive 112 opening a tape drive 109 resetting atape drive 111 viewing tape drive information 114 Tape Drive Status screen 116 targets 228 temperature o
107. ll a data cartridge magazine or element No data cartridge redirect the robot to another location 16 magazine is installed in the selected location Installation and Operation 235 Appendix C Error Description Corrective action number Robot full at move There wasa Remove the cartridge and put it back cartridge in the gripper before a in the magazine if you know where it move operation or when the goes T OP ESRUNE a Make sure the library and tape drives 17 y are not being used by any host then reset the library from the operator panel Ifthe error persists contact your service provider Source inside drive The robot Use the Open Tape Drive command on 18 could not successfully pick a the operator panel to unload the tape cartridge because it was still drive Or redirect the robot to another loaded in the tape drive source location Pick error The robot could not Open the door and look for anything 19 successfully pick from a full that might be obstructing the gripper caimiage slot Make sure the library and tape drives Grip home error A gripper error are not being used by any host then occurred reset the library from the operator 21 panel Ifthe error persists contact your service provider R axis does not move The robot Open the door and look for anything 30 could not move along the reach that might be obstructing the robot on axis its reach axis R axis fa
108. lowing page Make sure to leave the ramp outside the sleeve 262 Exabyte 230D Shipping the Library Installation and Operation 263 Appendix E 3 Position the foam packing cushions inside the sleeve at each of the library s four corners Make sure you line up the blue foam pieces with the sides of the library and the white foam pieces with the front and back of the library as shown in the White figure Uy A ae Blue 4 Lay the necessary paperwork on top of the library 264 Exabyte 230D Shipping the Library 5 If you are shipping accessories with the library place the accessory box on top of the library If you are not shipping accessories with the library place the empty accessory box on top of the library gt important Ifyou are returning the library to the factory remove the power cord the SCSI cables the door key and any terminators or jumpers Do not ship these items with the library 6 Place the empty rail box next to the accessory box If you have a standalone library place the original cardboard tube next to the accessory box CAUTION Do not use packing foam or other foam material to fill the space above the library Use only the Original shipping materials to pack the library accessory box and rail box or corrugated cardboard If you need replacement materials contact your vendor 7 Fold the ramp so that it is positioned
109. ly resets CAUTION Do not attempt to perform library operations or power down the library until after the library automatically resets Installation and Operation 203 Chapter 11 Creating a diagnostic or bar code listing via the console interface If you report a problem to Exabyte Technical Support you may be asked to create a diagnostic or bar code listing via the console interface A diagnostic or bar code listing is created when you use a terminal emulation program such as CHS Terminal to send an ASCII copy of the diagnostic buffer from the library to the host computer This buffer information can be used by support personnel to troubleshoot incidents with the library Before you begin Before accessing the console interface you must set up the following hardware and software environment Host computer that uses an RS232 serial port Astraight through 9 pin serial cable not a null modem cable Software that supports ANSI 3 64 terminal protocol and XMODEM data transfer protocol such as CHS Terminal see the table on page 191 for additional software settings 204 Exabyte 230D Library Firmware Create the diagnostic listing To create a library diagnostic or bar code listing 1 If necessary connect the serial cable to the library and host computer see page 192 Make sure the library s baud rate matches the host baud rate see page 193 From your host computer access the sof
110. m If you want to use your own see Appendix A for specifications Data cartridges Cleaning cartridges If these items are not included with the library contact Exabyte to purchase them If you want to use your own refer to page 97 for appropriate data cartridges and to page 81 for appropriate cleaning cartridges Installation and Operation Chapter 2 14 Required accessories and equipment continued Bar code labels To create your own labels see the Exabyte Bar Code Label Specification for DLT Cartridges To obtain information about reliable vendors see Exabyte s web site www exabyte com Set of mounting rails and hardware Included with rack mount model library NetStorM Library Monitor software CD Included with Ethernet model library Ethernet cable To purchase Ethernet cables see page 226 for specifications Exabyte 230D Installation and Setup Step 3 Prepare the host computer Make sure your application software is compatible with the Exabyte 230D or the Exabyte 480 You can obtain software compatibility information about Exabyte products from Exabyte s web site www exabyte com Note You can install the software application on the host computer before or after library installation However if you install the software first you may need to reconfigure it for use with the library Step 4 Prepare the library for inst
111. mber operation Contact your service provider 234 Exabyte 230D Error Codes The following table lists the numbered library hardware error conditions in numerical order Error Description Corrective action number Dropped a cartridge The robot Put thecartridge back in the magazine dropped a cartridge if you know where it goes Make sure the library and tape drives are not being used by any host then reset the library from the operator 10 panel Ifthe error persists contact your service provider CAUTION Do not try to put the cartridge back in the robot gripper 11 Source empty There is no Install a cartridge in the source location or cartridge in the source location redirect the robot to another location Destination full A cartridge Remove the cartridge from the 12 already exists in the destination destination or redirect the robot to location another location Put failure The robot could not Open the door and look for anything 13 successfully place a cartridge that might be obstructing the robot or because of mechanical tape drives problems Make sure the library and tape drives Pick failure The robot could not are not being used by any host then successfully pick a cartridge reset the library from the operator 14 because of mechanical panel l propiams Ifthe error persists contact your service provider 15 No source element No dest Insta
112. n contact Exabyte See the inside back cover 122 Exabyte 230D Routine Service Replacing the fuse The library uses a 4 0 amp 250 volt fuse which is located in the fuse drawer at the back of the library above the power cord connector An extra fuse is provided in the fuse drawer To order additional fuses contact Exabyte See the inside back cover CAUTION When replacing the library s fuse use only the same type and rating of fuse To replace the fuse 1 Turn off the library and remove the power cord WARNING Before performing this installation or maintenance procedure be sure that the library power switch is in the off position and that the power cord is disconnected from the library and the outlet Installation and Operation 123 Chapter 7 2 Place a small screwdriver above the tab on the fuse drawer Gently lift out the fuse drawer Spare Hink Fuse a 3 Pull the blown fuse out of the fuse slot 4 Use the screwdriver to push the spare fuse box out of the fuse drawer Remove the spare fuse and place it in the fuse slot 5 Insert the fuse drawer into the back panel Push in until you hear it snap into place 6 Connect the power cord and power on the library 7 Order another spare fuse for the fuse drawer 124 Exabyte 230D Routine Service Replacing the air filter The library includes an air filter located behind the air filter cover The a
113. n and Operation 23 Chapter 2 24 Rear of rack Hold the assembled rail with the slotted end facing the rear of the rack and the supporting shelf facing inside the rack as shown in the figure Line up the top mounting hole on the rail assembly with the hole you marked on the rack Using a T 20 or T 25 TORX bit insert but do not tighten an 8 32 panhead screw for a rack with threaded holes or a 10 32 panhead screw fora rack with unthreaded holes through the rack mounting hole and the rail assembly If your rack contains threaded holes use the 5 16 inch open ended wrench to attach a nut Using a second person to hold the assembled rail in place go to the front of the rack and use a level to line up the top rail mounting hole with the correct rack mounting hole Mae 7 Front of P P rack Exabyte 230D Installation and Setup 7 Insert but do not tighten an 8 32 panhead screw for a rack with threaded holes ora 10 32 panhead screw for a rack with unthreaded holes through the front rack mounting hole and the rail assembly 8 Insert but do not tighten the four remaining front and rear rack mount screws 9 Tighten the six rack mount screws and the four countersink screws to 15 0 inch pounds 17 3 kg cm of torque gt Important To ensure that the rail stays level in the rack you must tighten screws in the following order front rack mount rear rack mount and countersink scr
114. n the outside edge of the LCD cover and rotate it toward LTETETETETETETETETEICTETETIEIETETETIETICTEETETETETLTETETETETETCTEIETETLIEILIEIOEILILT EOD TEATT TTD TATA T AT AT TTT TAH ATA TAIITTTAT GOGOQOJOOOOOOOOOOOOOGOOOOOOOOOOOGOOOGOGOO rl a a a a a a a a a a a a a a a a a a a z a a a a a a a a a a a ajaja ajaja a a az OOOOOOOQOOOOOOQOOOOOOOOOOOOOOOOOOQOOOOOOOO you so that the metal tabs release from the inside edge of the cover closest to the library door 7 Remove the LCD cover 8 Close and lock the library door Exabyte 230D 258 Shipping the Library Remove the library from the rack 1 Using a T 20 TORX bit remove the eight screws that secure the library to the rack 2 Pull the library forward slightly so that you can re attach the front covers 3 Unlock and open the library door 4 Position the LCD cover in front of the library so that the metal tabs on the inside edge of the cover line up with the slots next to the library door as shown in the figure Installation and Operation 259 Appendix E 5 Insert the metal tabs into the slots and push the cover into place so that it fits snugly against the front of the library CAUTION Do not force the cover to rotate or you may bend the tabs If the cover does not rotate smoothly toward the library pull against the of the LCD opening th
115. n to the specified element location This field is not used for the robot Vert The distance the robot has to move along the vertical axis from its home position to the specified element location This field is not used for the robot Drum The distance the drum has to rotate from its home position in order to move the specified element in front of the robot This field is not used for the robot Exabyte 230D Library Status Calibrating the library The library is calibrated before shipment Under normal operating conditions you do not need to calibrate the library However you may be asked by Exabyte s technical support personnel to calibrate the library as part of a troubleshooting procedure When you calibrate the library the robot s laser first scans the calibration targets on the data cartridge magazines and the calibration block in the calibration block slot The robot then picks the calibration block from the calibration block slot and places it into the fixed cartridge slot and the tape drives The robot s laser scans the calibration targets in each location to determine their exact position Starting library calibration 1 If necessary disable security see page 73 2 Change the control mode to LCD see page 95 3 Open the library door and make sure the calibration block is located in the calibration block slot See page 5 for the location of the calibration block slot 4
116. nector at the back of the library The SCSI terminator must match the SCSI bus configuration single ended LVD or HVD wide or narrow Termination can be active or passive If your host can transfer data at more than 5 MB per second use active termination If your host limits data transfer to 5 MB per second or less use either active or passive termination For best results on a single ended bus use active termination Note Exabyte testing has shown that older passive termination does not provide rising edge transitions that are fast or clean enough at fast SCSI speeds SCSI IDs Each device on the SCSI bus must have a unique ID The host computer uses these IDs to identify each device The SCSI ID also determines which device has priority when more than one device is trying to communicate with the host The lower the ID the lower the priority of the device Note The SCSI ID does not depend on physical location For example the last device on a multi device SCSI bus can have a SCSI ID of 2 If you have one tape drive installed the library uses two SCSI IDs one for the library itself and one for the tape drive If you have two drives installed the library uses three IDs Separate IDs allow the library and tape drives to operate as independent devices receiving different sets of SCSI commands from the host Exabyte 230D C Error Codes This appendix describes the error codes that appear on the library s LCD liquid crys
117. new firmware make a copy of the current firmware by following the steps below To make a copy of the current firmware by using aSCSI command use the READ BUFFER or READ FIRMWARE SCSI command For more information about using the SCSI commands refer to Exabyte 230D Library SCSI Reference Installation and Operation 195 Chapter 11 To make a copy of the current firmware by using the Read Firmware command follow these steps 1 From the Help screen type flash The Program Flash screen appears Sy a ee e Alt B 19266 Alt X eXit 17 26 25 Program Flash Sector 1 4 5 6 7 8 9161112131415 i Length 64 64 64 64 64 64 64 64 64 64 64 64 64 64 64 64 Status i RB SS SS a n BOOT CHECKSUM Calculated x9 61 Read x 061 FLASH CHECKSUM Calculated x dda_ Read x dda 17 13 58 Exabyte 230D 2 2 2 Pending CONSOLE State CONSOLE 1 2 To copy the current library firmware type rflash 3 Use your terminal emulation program to specify the destination location path and filename of the current firmware 196 Exabyte 230D Library Firmware Step 5 Transfer the new firmware To transfer the new firmware to the library or Ethernet card 1 From the Program Flash screen shown below transfer the firmware file as follows For the library firmware type pflash For the Ethernet firmware type penet flash CS ry a ee e Alt B 19266 Alt X eXit Program Flash E
118. next to the cardboard sleeve Place the cushioned top over the cardboard sleeve and the ramp as shown in the figure on the following page 8 Place the shipping label on the box Installation and Operation 265 Appendix E 266 Exabyte 230D Shipping the Library 9 Secure banding material around the box and through the wooden pallet Installation and Operation 267 Appendix E Notes 268 Exabyte 230D Index A accessories additional equipment 13 packing forshipment 262 shipped with library 13 active termination 225 adapter card compatibility 15 problems with installation 216 adapters wide to narrow SCSI 226 Adjust Contrast option 91 air filter replacing 125 128 air flow required for library 15 ASC and ASCQ 171 Autoclean disabling 83 enabling 81 replacing a cleaning cartridge 83 bar code labels checksum characterson 41 placing on cartridge 42 scanning 157 viewing inventory information 181 182 bar code listing creating 204 Installation and Operation bar code scanner location of 6 scanning elements 157 using cartridges with 42 viewing status of scanning 181 baud rate for serial port 91 setting for library 193 Cc calibration block 6 calibration block slot 6 cartridge inventory maintained by library 181 cartridge magazine installing 45 replacing 100 101 using for storage 102 cartridges data capacities 219 installing 40 44 81 inventory of 98 mo
119. o remove and replace cartridges or perform a maintenance operation After the door has been opened and then closed your backup application may perform a time consuming cartridge inventory process in addition to the library s own power on self test 1 Insert the key into the lock push in and turn it clockwise one quarter turn When the robot finishes the current operation and moves to the park position the door s interlock mechanism releases 2 Open the library door CAUTION Do not force the library door open The door s interlock mechanism may be prevented from releasing by LCD security laser scanner operation a SCSI PREVENT ALLOW MEDIA REMOVAL command or by the application software 98 Exabyte 230D Library Operation Replacing a single cartridge To replace a single cartridge 1 Remove the cartridge by pulling it straight out from its slot in the cartridge magazine If necessary rotate the drum assembly in either direction to access the cartridge you want to remove 2 Make sure that the write protect switch on the replacement cartridge is set correctly for the desired operation If the orange rectangle is showing the cartridge is write protected 3 Hold the cartridge so that the write protect switch is to the right Insert the cartridge into the empty slot as shown in the following figure Mounting tabs Note Very little force is needed to install a cartridge into the cartridge ma
120. o the Library Diagnostics Menu The following table describes each test and also provides additional instructions for performing the tests if applicable Test Description Additional instructions Cycle The robot takes a cartridge from a Press to select the source Pick Place specified element and replacesitin index where you want the robot to the same location pick and place the cartridge Press Start to begin the test the default is 10 cycles or press to select the number of cycles you want to run Cycle The grip fingers open andclosethe Press to begin the test the Gripper number of times you specify default is 10 cycles or press to select the number of Cycle On the reach axis the axis on cycles you want to run Reach Axis which the robot movesin and out the robot moves to the center of the vertical axis Then it extends toward the cartridge magazine and back to the home position on the reach axis Cycle The robot moves to the home Horizontal position in front of Drive 1 on the Axis horizontal axis the axis on which the robot moves from side to side Then it moves to aposition in front of Drive 2 and back to the home position Installation and Operation 161 Chapter 9 Test Description Additional instructions Cycle The robot moves to the home Press to begin the test the Vertical position on the vertical axis the default is 10 cycles or press Axis
121. o the Status Screen Main Menu Returns to the Main Menu Reset Displays the Reset screen which allows you to reset the library and the tape drives Other Options Returns to the most previous screen Installation and Operation 63 Chapter 3 64 Other softkey functions remain consistent throughout the menu structure as well For example when you want to select SCSI IDs for the tape drives and library the following key options appear on the LCD screen Next Device Save Other Previous Options l evice Cancel These softkeys perform similar functions in all menus and are described in the following table Softkey Function Cal Increases the unit value by one o Decreases the unit value by one Next Digit Next Device or Scrolls to the next selection on the screen Previous Device or Previous Digit Scrolls to the previous selection on the screen Save Saves the current selection Cancels the current selection Exabyte 230D Library Configuration Setting basic configuration options You can access configuration settings through the Configuration Menu Basic configuration steps include Setting SCSI IDs Setting library security Displaying the Configuration Menu To display the Configuration Menu 1 From the Status Screen access the Main Menu by pressing the softkey that corre
122. oad some cartridges into the tape drive This determines whether the software and library are communicating properly Backup several megabytes of data and perform a comparison check on the backed up data If you have two tape drives back up several megabytes to both This determines whether the software and tape drives are communicating properly 74 Exabyte 230D Library Configuration If problems occur If the library and tape See Chapter 12 for drives are not operating troubleshooting information as expected If there is an error code See Appendix C for a list of error displayed on the LCD codes and corrective actions If you cannot solve the Contact your service provider or problem yourself Exabyte Where to go from here Before you begin library operations check the following V The data cartridge magazines are installed WY The calibration block is stored in the calibration block slot S The robot gripper does not contain a cartridge s The library door is closed and locked s The library is in the proper control mode The standard operating mode is SCSI see page 94 Installation and Operation 75 Chapter 3 Notes 76 Exabyte 230D 4 Optional Configuration You can configure the library to include various optional features You can set these options by selecting them from the Configuration Menu This chapter describes how to Set the Max Addressable El
123. ode when the operator sent a command Make sure you have set the correct control mode If the control mode is correct contact your service provider Installation and Operation 241 Appendix C Error number Description Corrective action 78 Drive not talking The library was unable to communicate with the drive If you just replaced a tape drive make sure the drive carrier is seated properly Make sure the library and tape drives are not being used by any host then reset the library from the operator panel If the error persists contact your service provider 79 R axis not retracted The robot did not move to home before the current servo command was attempted Open the door and look for anything that might be obstructing the robot along its reach axis Make sure the library and tape drives are not being used by any host then reset the library from the operator panel If the error persists contact your service provider 90 Drive HW error The tape drive could not perform an operation because of a hardware error Use the Reset Tape Drive option onthe operator panel to reset the tape drive Make sure the library and tape drives are not being used by any host then reset the library from the operator panel If the error persists contact your service provider You may be asked to supply a diagnostic listing you may need new firmware 91 Oper
124. of all internal and external cables on the HVD SCSI bus should not exceed 25 meters 82 feet Cable length for LVD configurations The maximum allowable length of an LVD SCSI bus including all internal and external cables is specified as follows Ifyou have more than two devices on the LVD bus the maximum allowable length is 12 meters 39 feet If you are making a point to point connection target and initiator only the maximum length is 25 meters 82 feet Determining the cable length for each bus 1 For each bus add the lengths of all external SCSI cables 2 To that total add the SCSI cable lengths used by the library and tape drives as appropriate For each tape drive add 35 5 cm 14 inches to allow for the cable used by the tape drive inside the library For the library add 49 cm 22 inches for the internal cable used by the library itself Exabyte 230D Specifications SCSI terminator specifications The SCSI terminator must match the SCSI bus configuration that is single ended HVD or LVD and wide or narrow In addition all termination must be external Do not use internal terminators to terminate the library or the tape drives To ensure proper performance of the library and tape drive Exabyte recommends one of the following external terminators External terminator specifications Narrow Single ended AMP Amplimite 749535 2 passive AMP Amplimite 750381 1 active HVD
125. old power supply 1 Power off the library 2 From the back of the library use a 2 Phillips screwdriver to release the two captive screws on the power supply 3 To completely disengage the power supply from the library pull the release lever up until it forms a right angle with the back of the library Installation and Operation 129 Chapter 7 4 Pull the power supply straight out of the library as shown in the following figure p Captive screws lt JP Power supply 130 Exabyte 230D Routine Service Step 2 Install the new power supply To install the new power supply 1 Orient the new power supply so that the release lever is on the right and slide it into the opening in the back of the library The power supply should slide in easily If there is any resistance adjust the position of the power supply and try again Do not force it in 2 Once the power supply is correctly seated push the release lever toward the library until it is parallel with the back of the library 3 Using a 2 Phillips screwdriver tighten the two captive screws to 8 0 inch pounds 9 2 kg cm of torque 4 Power on the library Installation and Operation 131 Chapter 7 Replacing a tape drive When you order a new tape drive for the library you must order it through Exabyte or an approved Exabyte supplier The replacement drive must be specially equipped for library operation and must include an Exabyte drive
126. ollow the packing instructions on the following pages Installation and Operation 253 Appendix E Packing the library Use the original packing materials to pack the library shipping containers foam packing pieces and cardboard sleeve You will also need banding material CAUTION To avoid damaging the library and voiding your warranty be sure to use the original carton accessory box and shipping materials or replacement materials obtained from your vendor when repacking and shipping the library Do not use the shipping carton and packing materials to ship items other than a library Preparing the library for shipping To prepare the library for shipping 1 254 From inside the library remove all magazines You can manually rotate the drum assembly to reach back magazines Make sure the robot and the tape drives do not contain cartridges Power off the library Remove the power cord the SCSI cables and any terminators or jumpers Do not ship these items if you are returning the library to the factory Insert the lower foam packing piece under the robot Exabyte 230D Shipping the Library 6 Insert the upper foam packing piece so that it is positioned horizontally across the inside of the library as shown in the figure If necessary adjust the position of the robot so that it fits inside the space in the foam packing piece 7 Attach the cable clip which is connected to the string
127. on Grip Home 0 The gripper is not in the home position grip fingers are closed 1 Thegripperisin the home position grip fingers are open Power 0 The power supply for the library is operational Supply Fail 4 The power supply for the library has failed Power O The fan for the power supply is operational a Fan 41 The fan for the power supply has failed ai Drive 1 Fan O Tape Drive 1 fan is operational Fail 1 Tape Drive 1 fan has failed Drive 2 Fan 0O Tape Drive 2 fan is operational Fail 1 Tape Drive 2 fan has failed Drive 1 0 Tape Drive 1 is not present Present Tape Drive 1 is present Exabyte 230D Library Status Digital System Sensors continued Field name Description Drive 2 0 Tape Drive 2 is not present Present 1 Tape Drive 2 is present Drive 1 Door O Tape Drive 1 door is closed Open 1 Tape Drive 1 door is open Drive 2 Door 0 Tape Drive 2 door is closed Open 1 Tape Drive 2 door is open Analog System Sensors Field Name Description 5V mV The output of the 5 volt power supply in millivolts 12V mv The output of the 12 volt power supply in millivolts 12V mV The output of the 12 volt power supply in millivolts 24V mV The output of the 24 volt power supply in millivolts Viewing the library command history The Library Command History screen creates a display of the most recent 300 events
128. on the left side of upper foam packing piece to the robot s vertical pulley belt as shown in the figure below Cable _ clip Packing foam Robot Installation and Operation 255 Appendix E 8 Close and lock the library door 9 Ifyou have a rack mount library go to the instructions below If you have a standalone library go to the section titled Pack the library on page 262 Removing the rack mount model from the rack If you have a rack mount library follow these instructions to remove the library from a rack WARNING The rack mount library weighs 170 200 pounds 77 91 kg You must use a mechanical lift to move the rack mount library Prepare the library To prepare the library for rack mount removal you must first remove the two front covers To prepare the library 1 Using a 2 Phillips screwdriver remove the two screws from the air filter cover 2 Pullon the outside edge of the air filter cover and rotate it slightly so that the metal tabs release from the inside edge of the cover closest to the library door as shown in the figure on the following page 256 Exabyte 230D Shipping the Library LCD cover Air filter cover__ gt Remove the air filter cover 3 4 Unlock and open the library door 257 5 Usea Phillips screwdriver to remove two screws from the LCD cover Installation and Operation Appendix E 6 Pullo
129. ormat of the tape during the current write session the LED for the old format remains lit while the LED for the new format blinks see Yellow blinking below Yellow blinking If the software is writing in a data format other than the format previously used on this tape the new format is indicated with a blinking LED For example if the tape was previously written in 20 0 and is currently being written in 35 0 the 20 0 LED remains lit while the 35 0 LED blinks Note The software can only change the tape format at BOT beginning of tape Compress Yellow on During aread or write operation this indicates that the datais compressed Off During aread or write operation this indicates that the data is not compressed a DLT 4000 and DLT 7000 only DLT 7000 only DLT 8000 only Installation and Operation 107 Chapter 6 108 Label LED state Description Density Yellow on The data is being written in the Override format or density specified manually using the Density Select or Select button on the front panel Note Although you are not prohibited from doing so using the Density Select button is not recommended for tape drives operating in alibrary Off The data format is selected by the application software Write Orange on The tape is write protected Protected Off The tape is write enabled Tape in Use Yellow blinking The tape
130. ortant When the library is in LCD mode or in Console mode the software application cannot control robot movement 5 Press to activate the robot control mode you have selected 96 Exabyte 230D Library Operation Selecting and replacing data cartridges This section describes how to Select the appropriate data cartridges for your tape drive Open the library door to access the cartridges Replace a single cartridge or a cartridge magazine Store cartridges outside the library Selecting data cartridges Exabyte recommends that you use Exatape IV Data Cartridges Exatape media meets specifications that are the most stringent in the industry The following table includes the native and compressed storage capacities for a single Exatape IV Data Cartridge Tape drive Exatape IV data cartridge storage capacity DLT 8000 40 gigabytes GB native 80 GB compressed DLT 7000 35 GB native 70 GB compressed DLT 4000 20 GB native 40 GB compressed Assumes a 2 1 data compression ratio Note DLT 8000 drives can read and write DLT 7000 media However DLT 7000 drives cannot read or write media that was previously recorded on DLT 8000 drives Installation and Operation 97 Chapter 5 Opening the library door To access the cartridges you must first open the library door gt Important During library operation do not open the library door unless you need t
131. outside edge of the LCD cover and rotate it toward you so that the metal tabs release from the inside edge of the cover closest to the library door A 2S A N 2 4 ae AZA lt 9 Z4 OOOOJOJOOO OOOJJJOODJJOJOJJZOJOOJOJODJOJOBJJOO EETTETETTTTT TT TITFTTCTCTTCTCT TCT CTCICITT IIHT IIIT 2 oo SOU 7 Remove the LCD cover 8 Close and lock the library door 28 Exabyte 230D Installation and Setup Attach the library to the rack 1 Push the library into place so that the front metal cover fits snugly against the rack 2 Using a T 25 TORX bit and eight 10 32 panhead screws attach f q 4 j D b Uff if EET TET TET EET TET OOOO ELEATETEDETENETETEDTET TNIV THAHTENEHTDET INIT CITI IT ITAICTCD BPTI IIIS CI INAICIINI CII IIICIICIICIILICISILICICIC a7 fe e aah a G EJ the library to the mounting holes on the rack as shown in the figure Tighten the screws to 15 0 inch pounds 17 3 kg cm 29 Installation and Operation Chapter 2 Replace the library front covers 1 Unlock and open the library door 2 Position the LCD cover in front of the library so that the metal tabs on the inside edge of the cover line up with the slots next to the library door as shown in the figure
132. ovable drive carriers Calibration block slot The calibration block slot located directly above the tape drive on the right provides a storage location for the calibration block The calibration block slot is not addressable and cannot be accessed by the robot except during calibration gt Important Donotremove the calibration block from the calibration block slot If you place the calibration blockin adifferent slot library operation may be interrupted or terminated Drum assembly The drum assembly holds the data cartridge magazines and rotates to position the magazines in front of the robot Exabyte 230D Product Overview Back panel components _ Auxiliary fan Ethernet port optional Library SCSI connectors Serial port Tape drive fan _ Power switch a p Tape drive SCSI connectors es Power supply assembly y Power entry module SCSI connectors The library contains two library SCSI connectors and two tape drive SCSI connectors if one tape drive is installed in the library or four tape drive SCSI connectors if two tape drives are installed in the library These SCSI connectors allow you to connect the library to one two or three SCSI buses Power supply assembly The power supply assembly includes the power connector power switch and fuse drawer Auxiliary fan This fan reduces the operating temperature of the library s controlle
133. pe drives Element statistics This includes data about the robot moves and scans to the cartridge slots and the tape drives 172 Exabyte 230D System statistics 1 From the Information Menu select Statistics Library Status 2 Select System Statistics The following screen appears Installation and Operation 230D Main Menu Info Statistics System Statistics Cc e Total Moves Total Pick Retries 0 Total Put Retries 2 Total Snug Retries 0 Total Scans 4 Total Scan Retries 0 Total Scan Failures 0 Other Options 173 The following table describes the information in the System Statistics screen Note The System Statistics field values represent cumulative totals from the time the library was first installed they do not restart from zero each time the library is powered on System Statistics Field name Description Total Moves The number of times the robot has picked a cartridge and placed it in a slot or tape drive Total Pick The number of times the robot retried picking a Retries cartridge Total Put The number of times the robot retried placing a Retries cartridge Total Snug The number of times the robot squared up the Retries cartridge in the gripper before placing itin aslot or tape drive Total Scans The number of times the library scanned a bar code label Total Scan The number of times the library retried
134. perating range 220 terminator installing 51 requirements 232 specifications 225 time setting on LCD 91 touch up paint 122 troubleshooting 213 217 turning on the library 53 U unpacking the library 11 V Verify Checksums option 90 voltage setting for power cord 52 W weight of library 220 wide SCSI 230 window cleaning 122 Write Line options 167 write protect switch setting 43 Installation and Operation 275 Index Notes 276 Exabyte 230D Contacting Exabyte For technical support Exabyte Technical 1 800 445 7736 Support a 1 303 417 7792 1 303 417 7160 fax e mail support exabyte com World Wide Web http www exabyte com To order supplies and accessories Exabyte Express 1 800 EXATAPE 1 800 392 8273 1 972 481 4221 1 972 620 8564 fax To return equipment for service Exabyte Service 1 800 EXATAPE 1 800 392 8273 1 303 442 4333 Scotland 44 1324 564564 e mail service exabyte com Note If it is more convenient to your location contact Exabyte Technical Support in Europe at the following numbers Phone 31 30 254 8890 Fax 31 30 258 1582 278 Exabyte 230D
135. ple CHS Terminal 2 If your monitor displays a blank screen with a box along the bottom type redraw and then press Enter 3 Type help and then press Enter to display the Help screen as shown in the following figure A ey Be Alt B 19200 Alt X exit 17 32 18 Generic Commands help lt process_name gt show available commands lt process_name gt run console process redraw dump bedump showerror Console Screen Names autoclean config drives enet laser iny posit stats barcode demo dstats flash mail modesel2 scsim xcard chip diag eeprom hist modeseli motion sensors State CONSOLE J Note If garbled characters appear on your screen make sure you have the same baud rate set for the host as you do for the library For CHS Terminal users the baud rate displays next to Alt B on the top of the screen 194 Exabyte 230D Library Firmware Step 4 Copy the current firmware As a precautionary measure you should make a copy of the current firmware You can copy the current firmware by using a SCSI command or by using the console Read Firmware command if supported by your software CAUTION Because of memory limitations the library cannot validate the datain the new firmware file before erasing the current firmware If an error occurs while the new firmware is being transferred the library will not operate unless you can provide a copy of the current firmware Therefore before transferring the
136. r card Installation and Operation 7 Chapter 1 Serial port The serial port allows you to connect a serial cable from the library to a remote terminal so that you can perform diagnostics using emulation software Drive carrier service access cover not shown The library can hold up to two DLT tape drives If your library contains only one tape drive the unused drive slot is protected by a drive carrier service access cover Tape drive fan Each tape drive carrier contains a fan The fan reduces the tape drive s operating temperature Ethernet port This optional feature allows you to connect a 10 100 Base T cable from the library to a network server With an Ethernet connection and the library s NetStorM Monitor interface you can monitor and manage library operations from any remote location After you connect the Ethernet cable to a network and power on the library you can check the Ethernet light emitting diodes LEDs for information about the status of the Ethernet connection as described in the following table LED Color Name Description Typical status 1 Yellow Full Duplex Auto negotiate mode is disabled and Ethernet Off is operating in Full Duplex mode 2 Green Speed A device is detected on the network such as On an Ethernet card that allows 100Base T transmission speed 3 Green Link Status A link to the network has been established On 4 Yellow Activity Data
137. r library is single ended or LVD then all devices you install on the SCSI bus must also be single ended or LVD If your library is HVD all devices must be HVD These other devices include the tape drives installed in the library the adapter card installed in your host computer additional devices attached to the SCSI bus and terminators The SCSI symbols that distinguish between high voltage differential HVD and low voltage differential LVD are shown in the following figure SCSI DIFF SCSI A LVD High voltage differential HVD Low voltage differential LVD Installation and Operation 229 Appendix B Although LVD SCSI is compatible with single ended SCSI the internal SCSI cable lengths for the 230D library see page 224 may cause the total cable length to exceed the maximum length for a single ended bus Exabyte therefore does not support single ended devices on the LVD SCSI bus for the 230D library CAUTION Do not connect the LVD library to a single ended bus Doing so may cause the bus to hang Also do not mix LVD and HVD devices on the same SCSI bus or you may damage the devices attached to that bus Narrow or wide SCSI The Exabyte 230D supports narrow or wide SCSI The DLT 4000 tape drive supports narrow SCSI only the DLT 7000 and DLT 8000 tape drives support wide SCSI only Fast SCSI The library supports fast SCSI which does not require any special cabling or configuration However proper ca
138. r on one end and a molded IEC 320 female connector on the other end The power cord is UL Listed and CSA Certified Other voltages and international use If you are planning to use an input voltage other than 120 volts AC or if you plan to use the library outside of the United States or Canada you must supply your own power cord Criteria for U S and Canadian 220 VAC power cord It must have a molded NEMA 6 15P attachment plug on one end Jtmust have a molded IEC 320 female connector on the other end The cordage must be an SJT or SVT type 3 conductor 18 AWG minimum The power cord must comply with local electrical code Criteria for international 230 VAC power cord It must have an attachment plug of the proper type rating and safety approval for the intended country Jt must have an IEC 320 female connector on one end The cordage must be adequately rated and harmonized to CENELEC publication HD 21 Installation and Operation 221 Appendix A SCSI cable specifications Exabyte recommends wide SCSI cables that conform to SCSI 3 specifications as described in the following table Wide SCSI Cables Cable impedance in Max 160 Ohms Nom 122 Min 115 Impedance difference 20 Ohms between any two signals on the same cablet Conductor size 30 AWG min Cable skew delay 2 5nS Propagation delay 5 4 nS meter max Pair to pair propagation 0 15 nS meter max
139. rary door and look for 108 could not find acalibration target anything that might be blocking the calibration targets Check cleaner A clean drive Usethe Open Tape Drive command to operation failed because the unload the cartridge and open the tape drive did not unload the cleaning drive Remove the cartridge canirioge wmn a reasonable Make sure the cartridge in the tape 109 amount of time eet drive is a cleaning cartridge Ifthe cartridge is a cleaning cartridge make sure it has cleaning cycles available 130 SCSI chip error SCSI Make sure all devices including unexpected int SCSI int stuck terminators are either single ended or 131 error There was a SCSI chip differential 132 fiure Make sure the library and tape drives 133 are not being used by any host then reset the library from the operator 134 panel 135 lf the error persists contact your service provider You may be asked to 136 supply a diagnostic listing you may need new firmwareor anew controller 137 card 246 Exabyte 230D Error Codes Error Description Corrective action number Drive comm error The library If you just replaced a tape drive make could not communicate with a sure the drive carrier is seated tape drive properly Check the tape drive SCSI ID and change the SCSI ID as necessary Make sure the library and tape drives 192 are not being used by any host then reset the library from the operator panel I
140. rary that can accept a cartridge the robot the magazine slots the fixed slot and the two tape drives Element indexes Each element has an element index which enables the library to identify the elements Many LCD functions require you to use element indexes For example to move a cartridge using the Library Command Menu you must specify the source and destination element indexes The source is either a cartridge slot or the tape drive where the robot will pick a cartridge The destination is either the slot or the tape drive where the robot will place the cartridge Installation and Operation 149 Chapter 9 The following diagram shows the element indexes assigned to the library 16 through 20 21 11 through Ae zk through 25 7 pee NS ge 45 y S Data a Pa e cartridge _ a lt lt magazines lt lt gt Ms A 2 A re A 27 r O 1 20N a aK A 9 3 30 10 f 7 M ae 5 ca Data cartridge Fixed cartridge 0 slots slot Tape drives Drive 1 451 Drive 2 452 Robot 501 150 Exabyte 230D Hardware Exercises Element addresses Your application software may use element addresses to identify elements in the library The difference between an element index and an element address is that an index is a fixed number set by the library whereas an address can be changed by your application software using the SCSI command MODE SELECT
141. ridge then press Start Scan The bar code scanner scans all the After the system scans all the elements elements it stores the data in the cartridge inventory and displays any scan errors on the Label Information screen see page 182 Installation and Operation 157 Chapter 9 Exercise Description Additional instructions Scan The bar code scanner scans asingle When you select Scan Element Element bar code label the Set Command Parameters screen appears Press SetElement to specify the element index you want to scan Then press Star After the system scans the labels it stores the data in the cartridge inventory and displays any scan errors on the Label Information screen see page 182 Home The robot does the following Robot n Home the gripper Home the robot on the reach axis Home the robot on the horizontal axis Home the robot on the vertical axis Home the drum This exercise also recalibrates the home or zero position for all the axes Performing diagnostic exercises 158 This section describes how to perform diagnostic exercises using the Library Diagnostics Menu This menu provides options for performing specific robot movements Exabyte 230D Hardware Exercises Using the Library Diagnostics Menu The Library Diagnostics Menu provides basic testing functions for the components in your library You can use these functions to troubleshoot library
142. rnet connector ACategory 3 10Base T connection or Category 5 100Base T connection data grade cable Software that supports RFC 959 file transfer protocol 206 Exabyte 230D Library Firmware Create the diagnostic listing To create a library or Ethernet diagnostic listing via FTP 1 If necessary connect the Ethernet cable to the library and the host computer see page 200 From your host computer activate the FTP utility you are going to use to send the diagnostic buffer information from the library to the host computer Make sure the FTP file transfer type is set to ASCII Use the FTP command for your utility to get the diagnostic listing as follows Fora library diagnostic listing get libtrace txt For an Ethernet diagnostic listing get etrace txt If necessary specify a destination location path and filename for the diagnostic listing Installation and Operation 207 Chapter 11 Viewing the LCD password You can view the LCD password from the Configuration Information screen on the console interface Before you begin Before accessing the console interface you must set up the following hardware and software environment Host computer that uses an RS232 serial port Astraight through 9 pin serial cable not a null modem cable Software that supports ANSI 3 64 terminal protocol and XMODEM data transfer protocol such as CHS Terminal see the table on page 191 for addition
143. rol modes Replace data cartridges Reset the library Installation and Operation 93 Chapter 5 Determining robot control modes 94 To determine which interface will control robot motion you can set the library to one of the following control modes SCSI LCD Console These modes allow you to control robot motion in the library with the application software SCSI mode the operator panel LCD mode or a remote console program Console mode The following sections describe robot control modes for the library Instructions for changing the control mode begin on page 95 Note Robot control mode settings remain through resets and power cycles SCSI mode If you want to control robot movement using the application software you must set the library to SCSI mode In this standard operating mode the application software controls the motion of the robot by issuing SCSI commands across the SCSI bus Note The application software can issue SCSI commands to the library regardless of the control mode However the library must be in SCSI mode for the application software to control robot motion when it issues cartridge movement commands For detailed information about SCSI commands refer to the Exabyte 230D Library SCSI Reference Exabyte 230D Library Operation LCD mode If you want to control robot movement through the operator panel you must set the library to LCD mode In this operating mode you can s
144. s 229 terminators for 225 IDs See SCSI IDs Information Menu 163 271 Index installation of the library ESD protection 15 preparing for 11 15 problems with 54 procedure for 16 53 rack installation 17 33 troubleshooting problems with 214 interface for library 227 Inventory Menu 181 J jumper installing on SCSI connectors 49 51 K key lock 98 L Label Information screen 182 labels barcode 41 182 cartridge slot and magazine 36 LCD adjusting contrast 91 Error Alert display 59 Main Menu 60 Status Screen 58 using 56 58 LCD mode 95 LEDs on tape drive 106 library calibration 187 272 library command history description 180 viewing 179 Library Command History screen 180 Library Command Menu 154 Library Diagnostics Menu 159 Library Information Menu 60 low voltage differential See LVD SCSI bus lubrication for library 122 LVD SCSI bus cable lengths for 224 configurations 229 terminators for 225 Main Menu description of 60 displaying 62 65 Maintenance Menu description 60 using the Demo Menu 152 using the Library Command Menu 154 using the Library Diagnostics Menu 159 using to clean tape drives 113 using to open tape drives 110 using to reset tape drives 111 Max Addressable Element option 79 mode parameters 165 167 Exabyte 230D narrow SCSI 230 NetStorM Library Monitor software description 9 installing 89 O Occupied Info 184 operator panel 56 P packing materials 11 254 pa
145. s clean 1 The tape drive needs to be cleaned Write 0 The data cartridge is not write protected Protected 1 The data cartridge is write protected Operate 0 Do not open or close the handle Handle 1 It is okay to open or close the handle Drive Door 0 The tape drive door is closed The tape Open drive handle is closed 1 The tape drive door is open The tape drive handle is open Present O A tape drive is not installed 1 A tape drive is installed Installation and Operation 117 Chapter 6 Tape Drive Status screen continued Occupied 0 There is no cartridge loaded in the tape drive There is currently a cartridge in the tape drive Occupied Valid The library door has been opened or some other interruption has occurred so the occupied information may not be reliable The occupied information is reliable Accessible The tape drive is not accessible to the robot because a cartridge is loaded in the tape drive or the tape drive s status is unknown The tape drive is accessible to the robot because an unloaded cartridge is in the tape drive or the drive is empty Viewing tape drive statistics The Drive Statistics screen allows you to view data about robot moves to tape drives Tape drive statistics are updated whenever there is a change in drive status To view tape drive statistics 1 From the Information Menu select Statistics then El
146. same SCSI bus The following examples provide two possible SCSI configurations the library and two tape drives connected to one SCSI bus and the library and two tape drives connected to two SCSI buses Installation and Operation 47 Chapter 2 Connecting the library to one SCSI bus This section describes how to connect a library containing two tape drives to one SCSI bus as shown in the following figure SCSI cable Library _ connector connectors SCSI cable rs connector Jumper cable Terminator Drive 2 Drive 1 ol Tape drive connectors 1 Connect the host SCSI cable to the library SCSI connector gt Important Ifyou are connecting wide 68 pin SCSI cables to the library tighten the SCSI cable jack screws to no more than 2 0 inch pounds 2 3 kg cm of torque 48 Exabyte 230D Installation and Setup 2 Use jumper cables to connect the library and the tape drives to one SCSI bus In the previous figure a jumper cable connects the library to the first tape drive while a second jumper cable connects the first tape drive to the second tape drive Ifjumper cables are not included with your library see the inside back cover to order them 3 Install a terminator over the last device on the SCSI bus In the previous figure the second tape drive is terminated Installation and Operation 49 Chapter 2 Connecting the library to two SCSI buses This section describes how to connect a library conta
147. scanning a Retries bar code label Total Scan The number of times the library failed to scan a bar Failures code The library tries to scan a bar code several times before it logs a failure Exabyte 230D Library Status Element statistics 1 From the Information Menu select Statistics then select Element Statistics The following screen appears 230D Main Menu Info Statistics Element Statistics Total Total Total Ind Total Put Pick Scan ndex Puts Retries Retries Retries 0 0 0 0 0 e e e 10 0 0 0 0 _ First First Page Element Drive Up Other Page Options Down 2 To view additional elements press Page Up and Page Down To return to the Statistics screen press Ok Installation and Operation 175 Chapter 10 The following table describes the information in the Element Statistics screen Note The Element Statistics field values represent cumulative totals from the time the library was first installed they do not restart from zero each time the library is powered on Element Statistics Field name Description Index The index number for the element Total Puts The number of times a cartridge was placed in that element since the library was turned on Total Put The number of times the library retried Retries placing a cartridge in that element Total Pick The number of times the library retr
148. se and lock the front door was opened Dere The ibrary Make sure the library and tape drives 72 om pistes iS commands are not being used by any host then reset the library from the operator panel 240 Exabyte 230D Error Codes Error number Description Corrective action 74 Cart inaccessible The robot is unable to pick the cartridge from the tape drive The cartridge may still be loaded in the tape drive Use the Open Tape Drive command see page 109 to unload the tape drive Use the Move Cartridge command see page 157 to move the cartridge Make sure the library and tape drives are not being used by any host then reset the library from the operator panel 75 Internal SW error Firmware error Make sure the library and tape drives are not being used by any host then reset the library from the operator panel If the error persists contact your service provider You may be asked to supply a diagnostic listing you may need new firmware 76 Pos error timeout The robot could not reach its destination along the vertical axis Open the door and look for anything that might be obstructing the robot along its vertical axis Make sure the library and tape drives are not being used by any host then reset the library from the operator panel If the error persists contact your service provider 77 Interface disabled The library was not in the correct control m
149. sponds to the key displayed on the LCD Installation and Operation 65 Chapter 3 2 Press the softkey corresponding to on the LCD The Configuration Menu appears gt Renee Main Menu Configuration SCSI Setup Menu System Setup Menu Slot Setup Menu Autoclean Setup Menu Autoclean Information Autoclean Enabled Number of Cleans 15 e Ethernet Setup Menu Robot Control Mode and Security 66 Current Mode LED Pending Mode LCD Security Option Disabled SCSI System Slot Autocln Setup Setup Setup Setup Other Ethernet Options Setup Note Ethernet is an optional feature in the 230D library If your library does not have an Ethernet card installed the Configuration Menu will not display an Ethernet Setup option Exabyte 230D Library Configuration Setting SCSI IDs Default SCSI IDs are assigned at the factory for the library and each tape drive Empty drive slots are assigned a status of No Drive This section describes how to view the default settings and change them if necessary Important The library and tape drives must each have a unique SCSI ID within each SCSI bus Because you may have multiple buses the library does not check for duplicate SCSI IDs It is your responsibility to make sure you do not assign duplicate IDs within a bus Installation and Operation 67 Chapter 3 To view or change
150. srupt communications on the SCSI bus 102 Exabyte 230D Library Operation To reset the library you can use one of the following methods From any screen select Other Options Press then press again at the confirmation screen Performa power on reset by turning the library off then back on Note The library tape drives or the entire SCSI bus can also be automatically reset by the host When the library is reset both the library and tape drives perform power on self tests POSTs The Status Screen appears on the LCD as soon as POST begins Note During POST the robot closes the tape drive handles The handles must be closed in order for the robot to complete POST If you reset the library with a data cartridge protruding from a tape drive the robot pushes the cartridge into the tape drive and closes the drive handle If the library is performing a cartridge move operation when it is reset it completes the move operation before it performs the power on self test Installation and Operation 103 Chapter 5 Notes 104 Exabyte 230D G Tape Drive Operation The application software automatically controls the tape drive to perform backup and restore operations You do not need to intervene in the cartridge processing However you may need to perform the following tasks Monitor the tape drive LEDs Open a tape drive Reset a tape drive Clean a tape drive View tape drive informat
151. ssign duplicate IDs within a bus VY SCSI bus connections Make sure that you have connected the SCSI cables or terminators to the appropriate SCSI connectors on the back of the library See page 46 and Appendix B for more information VY SCSI cabling Make sure that all SCSI cables are securely connected at both ends 214 Exabyte 230D Troubleshooting VY Single ended LVD and HVD devices Make sure devices on the bus are all single ended all low differential LVD or all high differential HVD These devices include the controller cards cables and terminators Do not mix single ended LVD or HVD SCSI configurations on the same bus Although LVD SCSIis compatible with single ended SCSI the internal SCSI cable lengths for the 230D library may cause the total cable length to exceed the maximum length for a single ended bus Exabyte therefore does not support single ended devices on the LVD SCSI bus for this library CAUTION Do not connect the LVD library to a single ended bus Doing so may cause the bus to hang Also do not mix LVD and HVD devices on the same SCSI bus or you may damage the devices attached to that bus WY Narrow SCSI and wide SCSI Make sure all devices within the library are either narrow SCSI or wide SCSI Do not mix narrow and wide SCSI within the library Y SCSI cable lengths Make sure the internal SCSI cabling does not exceed maximum lengths see page 231 VY Termination Make
152. sum option is OFF See the checksum character page 90 Check the label for damage and kg replace the label if necessary Make sure the library and tape drives are not being used by any host then reset the library from the operator panel If the error persists contact your service provider Installation and Operation 239 Appendix C Error Description Corrective action number Did not read BC data The bar Make sure the library and tape drives code scanner could not read the are not being used by any host then bar code label in the fixed reset the library from the operator cartridge slot because of a panel 67 firmware or hardware problem If the error persists contact your service provider You may be asked to supply a diagnostic listing you may need new firmware Robot FRU data bad The library Make sure the library and tape drives was unable to retrieve robot are not being used by any host then calibration data from the robot reset the library from the operator 70 field replaceable unit FRU panel If the error persists contact your service provider Parameter gt limit Firmware Make sure the library and tape drives error are not being used by any host then reset the library from the operator panel 71 If the error persists contact your service provider You may be asked to supply a diagnostic listing you may need new firmware Front door open The front door Clo
153. t When you attach the SCSI cables to the SCSI connectors make sure you tighten the SCSI cable jack screws to no more than 2 0 inch pounds 2 3 kg cm of torque Installation and Operation 139 Chapter 7 Step 6 Power on the library 1 Reconnect the power cord 2 Turn on the library The library will take several minutes to calibrate the new drive and complete its power on self test Note When you replace a tape drive the new drive automatically assumes the SCSI ID of the old tape drive If you want to view or change the SCSI ID of the new tape drive see page 67 140 Exabyte 230D Library Upgrades You can upgrade the 230D library to include additional hardware This chapter describes how to Install an additional tape drive Upgrade the library to include Ethernet Installation and Operation 144 Chapter 8 Installing an additional tape drive You can order a tape drive kit from Exabyte For contact information see the inside back cover Installing a tape drive involves the following steps VY Step Description 1 Power off the library Remove the drive slot service access cover Install the new tape drive carrier 2 3 4 Connect the tape drive to the SCSI bus 5 Power on the library Required tools and equipment Make sure you have the following New tape drive included with the tape drive kit 2 Phillips screwdriver not included with tape dri
154. t steps 2 and 3 until you have attached cartridge slot labels and magazine labels to all of the mounting plates 6 Discard any remaining labels Installation and Operation 39 Chapter 2 Step 7 Prepare and install data cartridges Exabyte recommends that you use Exatape IV data cartridges gt Important To ensure that your library will correctly read bar code labels use bar code labels that contain checksum characters Also make sure the Verify Checksum option is set to ON See page 90 for information about this option Follow these instructions to prepare and install data cartridges You can use the table below as a checklist VY Step Description 1 Determine whether your labels contain checksums Attach the bar code labels Set the write protect switches Install data cartridges in the magazines 2 3 4 5 Install magazines in the library 40 Exabyte 230D Installation and Setup Determine whether your labels contain checksums Determine whether your bar code labels contain checksum characters by contacting your label vendor or by following these steps gt Important Ifyou create your own bar code labels be sure to follow the specification precisely For best results use a reliable vendor to create bar code labels and use bar code labels that contain checksum characters 1 Count the number of black bars on the label The number will b
155. t sur le mat riel brouilleur du Canada English This Class A digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Installation and Operation iii Laser Safety Notice This library complies with 21 CFR 1010 10 and 1040 11 Class I for laser products and IEC 825 1 Safety of Laser Products Part 1 Equipment Classification Requirements and User s Guide Bureau of Standards Metrology and Inspection BSMI Taiwan This equipment has been tested and complies with CNS C6357 Bee A REPRMHARRAD ABERMHREP ER yy i Ok AT A FAR RARE RAI HK EAE HR English Warning This is a Class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures Australia New Zealand This equipment has been tested and complies with AS NZS 3548 European Union This equipment complies with the following standards e EN 55022 CISPR22 Class A e EN 50082 2 e EN 61000 3 2 e EN 61000 3 3 iv Exabyte 230D Product Warranty Caution The Exabyte 230D Library is warranted to be free from defects in materials parts and workmanship and will conform to the current product specification upon delivery For the specific details of your warranty refer to your sales contract or contact the company from which the library was purchased The warranty for the library shall not apply to failures of any unit when e The library
156. tal display LCD error codes do not reflect tape drive errors CAUTION Library components can be replaced only by Exabyte approved service providers If you cannot find an obstruction or other obvious cause for the problem contact your service provider Unless you have a self maintenance contract do not attempt to replace any components If you do you will void your warranty Installation and Operation 233 Appendix C Two types of error codes can appear on the LCD numbered and unnumbered error codes Numbered error codes must be corrected before library operation can continue Unnumbered error codes notify you of a hardware error but do not interrupt library operation For information about SCSI error conditions sense data refer to pages 170 through 172 and to the Exabyte 230D Library SCSI Reference CAUTION Some corrective actions advise you to reset the library Before resetting make sure there is no SCSI activity on any connected SCSI bus so you do not disrupt communications The following table describes the unnumbered library hardware error conditions Error description Corrective action Power supply fan fail The power Power off the library suppiy fan bastaia Contact your service provider Drive n Fan Fail Tape Drive ns fan Use your application software to remove has failed where n represents the the tape drive with the failed fan from library tape drive nu
157. tallation and Operation 219 Appendix A Overall specifications for the library General specifications Interface SCSI 2 Maximum sustained data transfer rate DLT 4000 3 0 MB sec compressed DLT 7000 10 0 MB sec compressed DLT 8000 12 0 MB sec compressed Size and weight Size rack mount model 17 47 high x 17 5 wide back x 28 95 long inches 17 47 high x 19 0 wide front x 28 95 long inches 44 37x 44 45 back x 73 53 cm 44 37 x 48 3 front x 73 53 cm Size standalone model 21 1 high x 19 0 wide x 28 95 long inches 53 6 x 48 3 x 73 53 cm Weight rack mount fully loaded 170 25 Ib 77 2 kg Weight standalone fully loaded 190 25 Ib 86 3 kg Operating environment Ambient temperature 10 C to 35 C 50 F to 95 F Relative humidity 20 to 80 noncondensing Wet bulb 26 C 79 F max Power Input voltages Accepts 90 to 259 VAC at 48 to 62 Hz automatic input voltage selection Power consumption 115 watts minimum 175 watts maximum BTU output 392 BTU hour minimum 597 BTU hour maximum Assumes a 2 1 compression ratio 220 Exabyte 230D Specifications Power cord requirements The library is shipped with a seven foot 2 1 meter 18 AWG 3 conductor AC power cord for 120 volt use in the United States and Canada The power cord has a molded NEMA 5 15P male connecto
158. th of your rack from front to back 4 Extend the slotted rail bracket so that the combined end to end length of the mounting rail and slotted rail bracket equals the rack depth measurement 20 Exabyte 230D Installation and Setup 5 Holding the rail bracket and mounting rail at this measured length locate the slots on the bracket that line up with the four screw holes in the mounting rail Make a note of these slot positions For example the figure on the previous page shows the first and second slots lining up with the screw holes on the mounting rail 6 Holding the slotted rail bracket upright use a flat blade screwdriver to hook the lower metal tab of a Tinnerman nut over the bottom of one slot on the slotted rail bracket Make sure the rounded end piece of the slotted rail bracket is facing toward you and the metal tabs of the nut are facing away from you Use the screwdriver to push down on the upper metal tab until the nut clicks into place in the slot as shown in the following figure Repeat this step for the remaining three Tinnerman nuts Metal tab Installation and Operation 21 Chapter 2 7 Position the mounting rail and slotted bracket together as shown in the following figure 1 ie z Z ee P ae Za ZA UE z g Z A Za LE A A AE A ge Ao ee oa CF A a AY A Je LE ALP LO oO ZO AOL Poe ZA LOA me ZA ee LOA Za LA LA A j A A 4 ee j LOA od ZA gs i A es A a LE POE A LE E
159. to the SCSI bus 1 Decide which SCSI bus you want to use for the tape drive 2 If you are unfamiliar with connecting devices on a SCSI bus especially issues concerning HVD and LVD configuration read Appendix B 3 Using wide SCSI cables and the connectors on the back of the tape drive connect the drive to the SCSI bus CAUTION To avoid damaging the tape drive make sure the library is powered off when you connect it to the SCSI bus gt Important When you attach the SCSI cables to the SCSI connectors make sure you tighten the SCSI cable jack screws to no more than 2 0 inch pounds 2 3 kg cm of torque Step 4 Power on the library 1 Reconnect the power cord 2 Turn on the library The library will take several minutes to calibrate the new drive and complete its power on self test Installation and Operation 147 Chapter 8 Upgrading the library to include Ethernet You can upgrade the library to include an Ethernet card An Ethernet upgrade kit is available from Exabyte A complete set of instructions is included in the kit For more information contact your service provider or Exabyte see the inside back cover 148 Exabyte 230D 9 Hardware Exercises This chapter describes demos and hardware exercises you can perform from the operator panel by using the Demo Menu the Library Command Menu and the Library Diagnostics Menu Using elements Elements are the physical locations in the lib
160. tor panel do the following 1 If necessary disable security see page 73 2 Change the control mode to LCD see page 95 154 Exabyte 230D Hardware Exercises 3 Refer to the table below for the element indexes These numbers correspond to the library components and are necessary for some exercises Library component Element index Fixed cartridge slot 0 Cleaning cartridge slot Data cartridge slots 1 to 30 See page 150 for entire numbering scheme Tape drive 1 451 Tape drive 2 452 Important Donotremove thecalibration block from the calibration block slot If you place the calibration blockin adifferent slot library operation may be interrupted or terminated Installation and Operation 155 Chapter 9 Performing hardware exercises 1 From the Maintenance Menu select Library Command Menu The following screen appears 230D Main Menu Maintenance Lib Command C Self Test Position to Element Park Move Cartridge Scan Scan Element Home Robot Robot Control Mode and Security Current Mode ILC ID Pending Mode LCD Security Option Disabled Self Position Move Test Element Park Cart Other Scan Home Options Scan Element Robot 2 Press the softkey corresponding to the exercise you want to select as described in the table on the following page 3 When the exercise is finished the scre
161. transmission reception is taking place Blinking 8 Exabyte 230D Product Overview NetStorM Library Monitor software Using the Ethernet port and a 10 00Base T connection you can access NetStorM Library Monitor software viaa web browser The NetStorM Library Monitor allows up to 10 remote client users to simultaneously access library information without interrupting library operation Installing NetStorM Monitor software To install NetStorM Library Monitor software you must first set up the Ethernet connection from the library see page 84 and connect the Ethernet cable see page 88 You can then install the NetStorM Library Monitor software from the CD that shipped with your library The CD also contains a readme file with software installation instructions For information about software upgrades check Exabyte s web site www exabyte com Note Installing NetStorM Library Monitor software only applies if you have an Ethernet card installed in your library An Ethernet upgrade kit which includes the NetStorM Library Monitor software CD is available from Exabyte see the inside back cover for contact information Installation and Operation 9 Chapter 1 Accessing the community strings The NetStorM Library Monitor uses Simple Network Management Protocol SNMP which employs community strings as a way to restrict access to certain areas by requiring users to know what the strings are The NetStorM monitor uses
162. tware you are using to communicate with the library for example CHS Terminal From the Help screen see page 194 type the appropriate command as follows Fora library diagnostic listing type dump For a bar code listing type bcdump Press Enter Using your terminal emulation program specify the filename and specify ASCII as the file transfer type for the diagnostic or bar code data For CHS Terminal users press Alt i and specify the file name Note If you do not specify a path with your file name the file is written to the default directory on the current drive Press Enter When the file is completely transferred your terminal emulation program may require you to close the file and press Enter to return to the console screen Installation and Operation 205 Chapter 11 Creating a library or Ethernet diagnostic listing via FTP If you report a problem to Exabyte Technical Support you may be asked to create a library or Ethernet diagnostic listing via FTP Alibrary or Ethernet diagnostic listing is created when you use an FTP utility to send an ASCII copy of the diagnostic buffer from the library to the host computer This buffer information can be used by support personnel to troubleshoot incidents with the library Before you begin To access the new firmware via FTP you must set up the following hardware and software environment Host computer that uses a pin through hole RJ 45 shielded Ethe
163. u must set up the following hardware and software environment Host computer that uses an RS232 serial port Astraight through 9 pin serial cable not a null modem cable Software that supports ANSI 3 64 terminal protocol and XMODEM data transfer protocol such as CHS Terminal see the table on page 191 for additional software settings View Ethernet information 1 Ifnecessary connect the serial cable to the library and the host computer see page 192 2 Make sure the library s baud rate matches the host baud rate see page 193 3 From your host computer access the software you are using to communicate with the library for example CHS Terminal 210 Exabyte 230D Library Firmware 4 From the Help screen see page 194 type enet and then press Enter The Ethernet Information screen appears Fi Help Alt L Log is OFF Alt J COM1 Alt B 1 200 Alt 8 egit 16 52 35 Ethernet Information Ethernet Access Disabled IP Addr lt DHCP gt 666 000 006 006 Control Disabled Subnet Mask 666 660 606 600 Ethernet Flash 1 11 66 Default Gateway 660 600 660 006 Ethernet Boot V1 61 32 FTP User anonymous MData Init d No FTP Password Exabyte Mirror Pkt Sent 2 Read public Bad Sends Write private Send Int Errs Broadcast private traps 16 46 68 Exabyte 230D U2 2 2 Pending CONSOLE State CONSOLE From the Ethernet Information screen you can view and change the FTP
164. uate Keep the storage location as free of airborne particulates as possible To eliminate obvious sources of particulates do not permit anyone to smoke eat or drink near the storage area and do not store cartridges near a copier or printer that may emit toner and paper dust Store cartridges with the write protect switch in the protected position See page 43 for information about setting the write protect switch Installation and Operation 101 Chapter 5 Store cartridges as soon as possible after you remove them from the library Immediate storage helps avoid many of the conditions that can damage tapes such as temperature and humidity fluctuation particulate contamination and excessive handling If possible store cartridges in a cartridge magazine In the cartridge magazine cartridges are protected from airborne contaminants by a clear plastic cover With the cover in place the magazines can be stacked on top of each other to make the most efficient use of storage space Resetting the library You may need to reset the library to put new settings into effect or to clear a hardware error A reset causes the library and the tape drives to perform their power on self tests The tape drive will rewind the tape after a reset but will not eject the data cartridge CAUTION Before resetting the library make sure the library or tape drives are not communicating across the SCSI bus Resetting the library may di
165. uct Manual available from Quantum Corporation DLT 7000 Tape Drive Product Manual available from Quantum Corporation DLT 8000 Tape Drive Product Manual available from Quantum Corporation Standards Installation and Operation ANSI Small Computer System Interface SCSI X3 131 1989 ANSI Small Computer System Interface 2 SCSI 2 X3 131 1994 IEEE 802 3 Carrier Sense Multiple Access with Collision Detection CSMA CD Access Method and Physical Layer Specifications 1985 EIA Rack Standards RS 310 B xiii Notes xiv Exabyte 230D 1 Product Overview Congratulations on selecting the Exabyte 230D Library Your new library provides unattended data storage archiving backup and retrieval for mid range and high end workstations servers and networks This chapter provides an overview of the Exabyte 230D and a description of the library components The Exabyte 230D is available as a standalone or rack mount model The figure on the following page shows a standalone model Installation and Operation 1 Chapter 1 About the Exabyte 230D The library contains the following components Cartridge handler referred to as the robot One to two Quantum DLT tape drives Six data cartridge magazines each magazine contains five cartridges for a total of 30 cartridges One power supply Exabyte 230D Product Overview Fixed cartridge slot to store a cleaning cartridge or additional
166. ve kit Important You cannot install a generic Quantum DLT tape drive into the library The tape drive you install must be equipped with an Exabyte drive carrier 142 Exabyte 230D Library Upgrades CAUTION Do not mix DLT 4000 DLT 7000 or DLT 8000 tape drives in the library Make sure both tape drives are the same type and model Protect from ESD Ensure that the environment is free of conditions that could cause electrostatic discharge ESD If possible use a grounded static protection wristband during installation If a wristband is not available touch a known grounded surface such as the library s metal chassis Step 1 Power off the library 1 Turn the library s power switch to off 2 Disconnect the power cord WARNING Before performing this installation or maintenance procedure be sure that the library power switch is in the off position and that the power cord is disconnected from the library and the outlet Installation and Operation 143 Chapter 8 Step 2 Remove the drive slot service access cover To remove the service access cover 1 From the back panel use a 2 Phillips screwdriver to release the two captive screws that secure the service access cover to the drive slot where you want to install the new tape drive 2 Remove the cover so that the drive slot is open Note In case you ever need to send a drive in for service save the service access co
167. ver to cover the empty drive slot WARNING Do not power on the library with a drive slot open You must install atape drive in the open slot before powering on the library 144 Exabyte 230D Library Upgrades Step 3 Install the tape drive To install a tape drive in the library 1 Insert the tape drive carrier into the drive slot as shown in the following figure The drive should slide easily toward the front of the library Tape drive Captive screws Installation and Operation 145 Chapter 8 146 2 Make sure the SCSI symbol on the new drive HVD or LVD matches the SCSI symbol on the drive that is already installed The SCSI symbols that distinguish between high voltage differential HVD and low voltage differential LVD are shown in the following figure SCSI DIFF SCSI LVD lt High voltage differential HVD Low voltage differential LVD When the tape drive carrier is almost completely inside the slot in the library you will feel some resistance This is caused by the connection between the tape drive and the library s drive interface card To seat the connection push firmly against the drive until you can push no further Using a 2 Phillips screwdriver attach the two captive screws so that the drive carrier is secured to the library Tighten the screws to 8 0 inch pounds 9 2 kg cm of torque Exabyte 230D Library Upgrades Step 4 Connect the tape drive
168. ving through diagnostics 157 problems with 218 replacing 99 selecting the correct type 97 storing 102 checksum characters 41 CHM See robot CHS Terminal 192 Clean Drive option 113 cleaning requirements for library 122 tape drive 112 114 269 Index cleaning cartridge installing in fixed slot 81 replacing with Autoclean enabled 83 using the correct type 81 112 cleaning packets 122 community string values 10 Configuration Menu 60 66 console interface using to create a diagnostic or bar code listing 204 using to upgrade firmware 190 Console mode changing to 95 description 95 contrast adjusting on LCD 91 control mode changing 95 prevented from changing 70 serial port 95 typesof 94 daisy chain configuration 228 data capacities 219 data cartridge See cartridges date setting on LCD 91 Demo Menu 152 destination index 149 diagnostic listing creating via FTP 206 creating via the console interface 204 270 diagnostics performing from operator panel 154 required hardware and software 190 tools available for the library 151 Diagnostics Menu 154 162 differential SCSI bus See LVD SCSI bus or HVD SCSI bus DLT 4000 7000 8000 See tape drive door for library caution about opening 98 cleaning 122 closing and locking 36 malfunctioning sensor 178 prevented from opening 70 98 replacing air filterin 125 unlocking and opening 98 Drive Statistics screen 119 ejecting a data cartridge 109 element address
169. xt displayed on each of the Status Screen lines is defined by the LCD Mode page in SCSI When set to their default values the element addresses reported on this screen are the same as element indexes shown on page 150 However unlike element indexes which cannot be changed addresses can be changed with a MODE SELECT command Installation and Operation 167 Chapter 10 168 SCSI Reservations screen The SCSI Reservations screen indicates if the library or its elements are reserved for exclusive use by a host computer The library and its elements are reserved and released through SCSI commands RESERVE and RELEASE You may want to view SCSI reservations if you are operating the library in a multi host environment and you want to determine which elements are reserved by which host Multiple hosts can reserve different elements within a single library For example Host 1 may reserve cartridge slots 1 through 15 for its exclusive use while Host 2 may reserve slots 16 through 30 To view SCSI reservations 1 Select SCSI Reservations from the SCSI Information Menu the SCSI Reservation screen appears 2 To view additional elements press Page Up and Page Down To return to the SCSI Information Menu press and then press Previous Exabyte 230D Library Status 3 The information in the SCSI Reservations screen is described in the following table Unit reservation sS Unit Reserved 0 T
170. ypes of error codes can appear on the LCD numbered and unnumbered error codes Numbered error codes must be corrected before library operation can continue Refer to Appendix C for help in diagnosing and correcting numbered errors The following example shows a numbered error code and a brief explanation of the error Robot Control Mode and Security Current Mode Error 79 R axis not retracted Security Option Disabled Unnumbered error codes do not interrupt library operation However these errors should be corrected quickly to avoid possible damage to the library For example the failure of a tape drive fan will not stop library operation but could cause a component to overheat and malfunction For a complete description of individual error codes numbered and unnumbered see Appendix C Installation and Operation 59 Chapter 3 Main Menu You can access the Main Menu from many locations in the menu structure Selections available from the Main Menu are described in the following table The menu structure is shown on the next page Main Menu selections Configuration Allows you to set SCSI IDs security and other Menu configuration options RobotControl Allows you to change the robot control mode Menu Maintenance Allows you to open the tape drives clean the Menu tape drives and perform hardware exercises and diagnostics Information Provides tape drive status information and M
171. zero the library disables Autoclean A message appears on the Status Screen notifying you that the cleaning cartridge needs replacement gt Important When you install a new cleaning cartridge you must reset the Number of Cleans and re enable Autoclean see page 81 Disabling Autoclean To disable Autoclean 1 From the Configuration Menu press Autocin Setup 2 Press Disable Autocin Installation and Operation 83 Chapter 4 Enabling Ethernet access 84 This section describes how to establish an Ethernet connection so that you can access Exabyte s NetStorM Library Monitor For more information about this software see page 9 Establishing an Ethernet connection involves the following procedures Configuring the library s Ethernet connection Connecting the Ethernet cable Installing the NetStorM Library Monitor software Note You can also use the Ethernet connection to access the library s firmware via FTP For more information about using FTP see Chapter 11 Note Ethernet isan optional feature in the Exabyte 230D library These instructions apply only if your library has been upgraded with an Ethernet card Exabyte 230D Optional Configuration Configuring the Ethernet connection To configure the Ethernet connection for communication with NetStorM Library Monitor you need to use the Ethernet Setup Menu available from the library s front panel The following table describes t

Exabyte 230D 7000 DLT Tape Drive

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