HP StorageWorks DAT 72i Tape Drive
Contents
1. Backup software that states support for HP StorageWorks DAT autoloaders also provides the required drivers The required drivers do not appear to be available Future drivers will be provided via the support web site when they become available Testing after installation Caution Remember that the system recognizes devices during boot up If you swap or connect a product when your system is running you will need to reboot the system Rebooting the system will reset devices and will often resolve problems It is good practice to reboot every time you add a driver or install firmware Never power off the drive during a firmware upgrade The server does not reboot after installation Possible reason Recommended action You have installed an additional SCSI host bus adapter and its resources are clashing with an existing adapter Remove the new host bus adapter and check the server documentation You have disconnected the power or SCSI cable from the server s boot disk during the drive installation process Check that the cables to all devices are firmly connected 47 48 The server boots but does not recognize the autoloader Possible reason Recommended action The power or SCSI cable is not connected properly Check that the cables to the autoloader are firmly connected Ensure that the SCSI cable does not have any bent pins Replace if necessary Refer to2. www hp com support dat A Ill li AN MN Q1566 90905
3. Figure 9 attaching power and SCSI cables 22 Step 7 Attach power and SCSI cable 1 Attach a spare power cable from the server s internal power supply to the male end of the Y cable as shown in figure 9 item 1 Attach a spare connector on the server or HBA s SCSI ribbon cable to the SCSI connector of the drive as shown in figure 9 item 2 If the autoloader is the last device on the SCSI chain make sure that the SCSI cable is terminated correctly Where should the SCSI terminator be Termination must be present at two and ONLY two positions on the SCSI bus at the beginning of the SCSI bus and at the end of the SCSI bus Termination is normally enabled by default on the HBA and most internal SCSI cables have a terminator attached This will usually be a small rectangular block of plastic attached to the cable end and marked SCSI Terminator Therefore assuming the HBA is the first device on the bus you should check that the second terminator is placed after the last device as shown in figure 9 item 2 23 24 Figure 10b securing autoloader no mounting hardware Step 8 Secure the autoloader Caution Ensure that nothing inside the server touches the changer mechanism on the top of the autoloader because it rotates during use Mounting hardware used 1 Secure the autoloader into place Use the screws you removed in Step 4 Prepare the mounting bay on page 17 to fix the autoloader in pla
4. autoloader s operating status and potential error conditions The large numeral shows the number of the cartridge currently loaded in the drive or the cartridge that you have selected by pressing the Select button repeatedly DC is displayed when data compression is being used for writing WP is displayed when the cartridge is write protected The six numbered boxes on the right of the display are individually lit to show which magazine slots contain cartridges The display at the bottom of the display shows how much tape has been used in the current partition The more lines shown the more tape has been used When alll the lines show the partition is full To localize the display Note The autoloader allows you to localize the LED display so that messages are displayed in the desired language Switch on the autoloader and hold down the Select button on the front panel for five seconds to access the Language feature Press the Select button to scroll through the available languages The selected language is displayed in the LCD display If you select Numeric messages will be displayed as numerical codes which are defined in the electronic User s Guide on the HP StorageWorks Tape CD ROM Press the Load button to store the selected language and exit the language selection utility To exit the language selection facility without selecting a language press the Eject button If the Select button is not pressed for
5. message will be displayed in this case There is a cartridge in the autoloader but no magazine is present The Stray Tape message will be displayed in this case Load an empty magazine to retrieve the cartridge A hard fault condition has occurred The message displayed will give information about the type of error Look up the message in the electronic User s Guide on the HP StorageWorks Tape CD ROM to determine what to do 49 Forcing ejection Caution If you press the Eject button when the autoloader is busy it may be a long time before the autoloader will respond to the request because it will finish the task it is performing first However if you need to unload a cartridge urgently even at the risk of losing data you must force ejection You can lose data if you force ejection The tape may also end up invalidly formatted because an EOD End of Data mark might not be written Force ejection only as a last resort to recover a cartridge Hold the Eject button down for at least five seconds usually between 5 and 10 seconds The autoloader responds as follows The front panel display will show Force Eject The autoloader waits 35 seconds to give the normal eject procedure a chance to occur Once this time has elapsed if there is a cartridge loaded in the drive it is immediately unloaded regardless of what operation the drive was performing The cartridge is then returned to its slot in the magazine and the
6. pressing the Select button and then load it by pressing the Load Cartridge button the autoloader goes into stacker mode See the electronic User s Guide on the HP StorageWorks Tape CD ROM for more information about autoloader modes 29 Select button v HO Eject LCD O button Load oa e cartridge button LEDS Magazine present Tape activity Operator Attention Required Figure 13 HP StorageWorks DAT autoloader controls and indicators 30 Your HP StorageWorks DAT autoloader There are three LEDs an LCD two buttons and an eject button on the front panel of your autoloader See page 29 for more information about loading and unloading cartridges and page 50 for information about forcing ejection Front panel LEDs There are three LEDs as illustrated in the diagram See figure 13 Magazine present green This green light indicates the state of the magazine On indicates that a magazine is loaded Flashing indicates that a magazine is in the process of being loaded checked or ejected Off indicates that no magazine is in the autoloader Tape activity green On indicates that a cartridge is present in the drive Fast flashing indicates that the data is being read or written Slow flashing indicates that a cartridge is being loaded or unloaded Off indicates that there is no cartridge in the drive Operator attention required amber On indicat
7. the www hp com go connect web site The SCSI bus is not terminated correctly Check that the SCSI bus is actively terminated Refer also to the documentation for your SCSI controller and any other SCSI devices you may have The autoloader s SCSI ID address is not unique Make sure that each device on the SCSI bus has a unique ID We recommend that the HP StorageWorks DAT autoloader is connected to a dedicated host bus adapter Do not connect the drive to a disk RAID controller as this is not supported The application does not recognize the autoloader Possible reason Recommended action The application does not support the autoloader Use HP Library amp Tape Tools to check that the drive is installed properly Refer to our World Wide Web site www hp com go connect for details of backup applications that support the HP StorageWorks DAT autoloader Load any service packs as necessary Some applications require drivers to be loaded Check that the correct SCSI and autoloader drivers are installed Consult the backup application s installation notes for details The autoloader does not work Possible reason Recommended action If the drive does not power up the power cable may not be connected to the autoloader properly Make sure that power cables are firmly connected If they are the device has probably failed Call for service If the self test fai
8. types TPNC 8 4 2 1 RK a ol o lol o lollo TPNC 8 4 2 1 ojo ojojojo ojo ojojojo 421 O Jojjo O Jojo TPNC 8 o o 0 o o o 5 DEFAULT Figure 3 checking the SCSI ID Step 1 Check the autoloader s SCSI ID Note Caution Your HP StorageWorks DAT autoloader is shipped with a default SCSI ID of 5 Each device on the SCSI bus must have a unique SCSI ID number The autoloader can be assigned any unused ID between O and 15 Do not use SCSI ID 7 which is reserved for the SCSI controller SCSI ID 0 is typically assigned to the boot disk and should also not be used unless the autoloader is on a dedicated SCSI bus Static electricity can damage electronic components Always wear an antistatic wriststrap if possible If not to equalize the electromagnetic charges touch a bare metal part of the server such as the back plate before you remove the autoloader from its bag Determine whether you need to change the SCSI ID from the default of 5 For many operating systems you can install HP Library amp Tape Tools from the HP StorageWorks Tape CD ROM and run the Install Check to check your server s current SCSI configuration see page 43 This will provide information about the SCSI bus and the SCSI IDs in use The UNIX Configuration Guide on the HP StorageWorks Tape CD ROM also contains instructions on how to determine the SCSI IDs
9. wide SCSI connector See Checking the SCSI connection on page 9 The cable must be terminated see Step 7 Attach power and SCSI cable on page 23 Why is the SCSI bus type important The SCSI bus type determines the speed at which data can be transferred between devices on the bus and the maximum length of cable that can be used The autoloader supports a burst transfer rate of 40 MB sec To benefit from this level of performance it is important to ensure that the devices are connected to a SCSI bus of a similar or higher specification This means that you need An Ultra Wide Ultra2 Wide Ultra3 160 or Ultra4 320 SCSI bus Ultra Wide SCSI supports the maximum bus speed of 40 MB per second Ultra2 Ultra3 and Ultra4 SCSI exceed this LVD rated SCSI cabling and terminators The LVD interface enables the data to be transferred at the device s maximum rate If you attach the device to a lower specification SCSI bus it may still work but data will not be transferred as quickly The devices are not compatible with high voltage differential HVD SCSI devices How can I check the SCSI bus type and SCSI ID For many operating systems you can install HP Library 8 Tape Tools from www hp com support tapetools and run the Install Check to check your server s current SCSI configuration see page 43 This will provide information about the SCSI bus and the SCSI IDs in use See also the SCSI topic in the electronic User
10. your UNIX configuration requires it change the configuration switches located on the underside of the autoloader from the default settings shown in figure 5 gt gt o 25 De 2 5 al o E a gr or a8 Q 2 g 2 D il gt gt o Xi o SS Eg gt og Es ox Sa I 5 E Qa gt 2 Figure 6a prepari ng mounting bay in a typical Dell server Figure 6d prepari ng mounting bay in a typical IBM server Figure 6c prepari Step 4 Prepare the mounting bay Warning To avoid personal injury or damage to the server or autoloader ensure that the server is Caution disconnected from the mains power supply while you install the drive Static electricity can damage electronic components Always wear an antistatic wriststrap if one is available If not after you have disconnected power from the server and removed the cover touch a bare metal part of the chassis Similarly touch a bare metal part of the drive before installing it Assemble the necessary tools and materials Phillips screwdriver Flat bladed screwdriver if your server uses slotted screws Torx screwdriver if your server uses torx screws Your server manuals for reference during installation Perform a normal system shutdown and turn off the server and any connected peripherals Remove the cover and front panel from the server as detailed in your server s documentation As yo
11. your disk drive 3 Will the autoloader be the only device on the bus This is the US Yes 4 You are ready to install the device Users of most operating systems can use HP No Library amp Tape Tools to do this The SCSI topic in the online User s Guide provides further advice on identifying SCSI IDs See table below If the SCSI bus differs from No the recommended specification for the device performance of either the device or the bus may be impaired Consider replacing your card with one of the recommended HBAs If you have an Ultra HBA performance may No be impaired Consider installing if you have a spare PCI slot or replacing your card with an Ultra2 Ultra3 160 or Ultra4 320 HBA SCSI Bus Type Supported Ultra wide IVD Yes This is a recommended configuration as long as the drive is the only device on the SCSI bus Ultra 2 IVD Ultra 3 160 VD Ultra 4 320 LVD Yes These are recommended configurations particularly if there are several devices on the SCSI bus Ulira wide single ended Yes But this is not a recommended configuration as it will restrict performance Ultra narrow single ended Yes But this is not recommended as it will severely restrict performance and you will need a suitable cable or adapter High Voltage Differential No The drive will not work and you may damage the drive or controller table 1 supported SCSI bus
12. aders However it can only be used with specific configurations and will only recover the server to which the autoloader is directly connected To check whether your system hardware operating system and backup software is OBDR compatible please refer to our World Wide Web site www hp com go connect For more specific information concerning the benefits of OBDR and the latest new features please refer to our World Wide Web site www hp com go obdr HP OBDR is not applicable to HP UX and other non Intel UNIX operating systems and it is not compatible with Intel based Solaris systems HP OBDR is supported on a server with a RAID controller if the autoloader is connected directly to a host bus adapter HBA If your system does not support HP One Button Disaster Recovery you can still use your autoloader normally to back up and restore data However you must remember to create a separate set of emergency recovery disks for your operating system whenever you change your system configuration What does HP OBDR do Using just the autoloader and the most recent backup cartridge HP OBDR allows you to recover from the following types of system disaster Hard disk failures as long as the replacement hard disk is the same size or larger than the original and uses the same interface for example replace a SCSI hard disk with another SCSI disk Hardware failures where the server is replaced by an identical component File corruption beca
13. an Ultra 160 SCSI Host Bus Adapter Is the autoloader on a dedicated SCSI bus For optimum performance we recommend that the autoloader is the only device on the SCSI bus If it is not ensure other devices are the same SCSI specification as your autoloader model If they are single ended the bus will switch to single ended mode with a lower transfer speed Do not put autoloaders and hard disks on the same SCSI bus Is the SCSI bus terminated correctly The last device on the SCSI bus must be terminated Have you installed the correct device drivers for your operating system and backup application See Backup software and drivers on page 5 Are you backing up across a network The network load may be affecting the speed of transfer or your backup application may only be appropriate for a single server environment Is the backup application writing buffers at the correct speed You may need to tune the transfer buffer and block size settings to optimize the speed that the application writes data to the autoloader HP StorageWorks DAT autoloaders have an internal buffer of 8 MB Troubleshooting The first step in problem solving is establishing whether the problem lies with the cartridge the drive the host server and its connections or with the way the system is being operated Most modern SCSI host bus adapters locate and display attached devices when the system is booting up On Windows systems if you swap or connect a produ
14. ce as shown in figure 10a 2 Replace the cover on the server No mounting hardware used 1 Secure the autoloader into place Check that the holes in the chassis are aligned with the holes in the sides of the autoloader and use the screws provided with the rail kit to secure the drive as shown in figure 10b HP ProLiant servers Ensure that you use M3 mounting screws Some HP ProLiant server models will provide special M3 mounting or locating screws and these should be used The server may incorporate a locking mechanism used in conjunction with the locating screws to hold the autoloader in place Other servers Ensure that you use M3 mounting screws 2 Replace the cover on the server 25 Step 9 Verify installation Once you have installed the drive hardware you should verify that it is functioning properly before you store your valuable data Check operation Ensure that you have downloaded any drivers and upgrades necessary for your backup application see page 5 Switch on the server This will also switch on the autoloader The power indicator will light up and the autoloader will run its hardware self test during which the front panel lights will flash and the message Self Test displays The autoloader also displays the serial number the display alternates between the Self Test message and the serial number At the end of the self test all lights will go out and the front panel message will say Insert Mag R
15. ct when your system is running you will need to reboot the system IA32 systems also usually need to be rebooted UNIX systems may have pluggable drivers which allow drives to be attached to a running system and detected without rebooting If the device is not detected on boot up there is probably a problem with the physical hardware cables termination connections power or the host bus adapter itself If the device is displayed during boot up but cannot be found in the operating system this is more likely to be a software problem f you encounter a problem during installation and need further clarification refer to Problems encountered during installation below f a problem arises during testing after you have installed the drive refer to the symptom based section Testing after installation on page 47 f you need to replace your drive refer to Replacing your autoloader on page 52 Many users can use HP Library amp Tape Tools to help them diagnose problems Problems encountered during installation Unpacking Description Further information Some parts appear to be missing or damaged Contact your vendor if any parts need replacing The screws or mounting hardware are not suitable for the server Description Further information Additional parts may be required for fitting the autoloader into the server The HP StorageWorks DAT internal autoloader will fit in
16. d backup application also support it See Using HP OBDR on page 41 Make sure you have a backup application that supports HP StorageWorks DAT autoloaders and download any upgrades or patches if required Windows users Before you install the autoloader download the HP driver from our web site www hp com support Refer to the accompanying README file for specific installation instructions for Windows NT Windows 2000 Windows XP and Windows Server 2003 drivers This will tell you whether you need to install the driver before or after installing the autoloader If you do not have internet access you can also download drivers from the HP StorageWorks Tape CD ROM but these may not be the latest versions available UNIX users The recommended backup applications use the operating system s standard built in device drivers To upgrade drivers we recommend that you patch to the latest version of the operating system or configure device files as described in the UNIX Configuration Guide on the CD ROM IA64 users If you are installing on an IA64 system such as an HP Integrity server check www hp com go connect for the latest information on the availability of backup application upgrades and drivers HP Product Registration are ja Drivers software hp StorageWorks diagnostics tape drive drivers and documentation english User Documentation frangais deutsch BAR h ji espa ol hri CA portug
17. drive is reset as though the power had been cycled Because the forced ejection may interrupt any operation it is possible that the drive will not write an EOD End of Data mark before the cartridge is ejected This will cause loss of data and leave the cartridge with an invalid format If no cartridge is loaded in the drive the autoloader assumes that you want to eject the magazine Following the 35 second pause it does this The autoloader is then reset as though power had been cycled Note A forced ejection will abort any SCSI operations that may be in progress on the autoloader and overrides any SCSI PREVENT MEDIA REMOVAL in effect 50 Other sources of information You will also find troubleshooting information and contact details on the HP StorageWorks Tape CD ROM and the HP web site In particular The online User s Guide on the HP StorageWorks Tape CD ROM contains an extensive troubleshooting topic The HP support web site contains a link to www hp com support dat that takes you to HP s Customer Care web site for a wide range of up to date information about your product The HP web site at www hp com go connect provides details of recommended products and configurations The HP web site at www hp com go obdr provides detailed information about HP One Button Disaster Recovery How to contact HP You can also use the HP Customer Call Centers for specialist technical help Contact details can be found at www h
18. ead more about the front panel lights and messages in the electronic User s Guide on the HP StorageWorks Tape CD ROM If the self test fails the Operator Attention Required light bottom changes to steady amber and the other lights go off If this occurs try switching the autoloader off then on again If the test still fails call for service You are now ready to install backup software as required see page 5 and carry out a backup and restore test to check that the drive can write data to tape Use a blank cartridge and follow the instructions given in your backup application To load a magazine 1 Place the required number of cartridges in the magazine so that they point towards the center of the magazine You can use any number of cartridges from 1 to 6 and can place the cartridges in any of the magazine slots However for ease and speed of use start by using slot 1 HP OBDR requires a cartridge in slot 1 see page 42 Insert the magazine through the door in the front of the autoloader Make sure that the large arrow is uppermost and pointing towards the autoloader as shown in figure 11 Apply steady pressure until the mechanism takes the magazine and pulls it into the autoloader The autoloader will then check which magazine slots contain cartridges When the magazine check is complete use either your backup software on the host server or the autoloader s front panel buttons to select and load a cartridge from the magaz
19. es that a serious hardware error has occurred See page 49 Fast flashing four times per second indicates that a firmware upgrade is taking place Medium flashing twice per second indicates either the tape cartridge is wearing out and should be replaced or the tape heads need cleaning See page 49 Slow flashing indicates one of the following conditions the front panel door is open when it should not be there is a cartridge in the autoloader but no magazine is present or a hard fault condition has occurred See page 49 Select button The Select button allows you to select any of the cartridges in the magazine for loading If you press the button repeatedly the number on the left of the front panel display cycles through the cartridges available in the magazine 31 32 Figure 14 LCD display Load cartridge button LCD Press the Load Cartridge button to load the selected cartridge from the magazine into the drive and then put the autoloader into stacker mode In stacker mode the loaded cartridge is used first when it is full or the host server sends an UNLOAD command the autoloader replaces it with the cartridge from the next highest numbered slot in the magazine See page 29 for more information about autoloader modes The LCD display shows status information about the autoloader in each of its five regions see figure 14 The ten character dot matrix display provides information on the
20. hat requires mounting rails fasten the rails to the autoloader Some servers have snap on mounting rails attached to the filler panel These can be removed and attached to the autoloader with screws 19 Mil ill tll Y cable and installing device Step 6 Attach Y cable and install drive Your autoloader is shipped with a small foam gasket on each side of the drive This is to reduce EMI emissions but is only required if there is a loose fit between the drive and the side of your server s drive bay You may safely remove these gaskets if this is necessary to allow the autoloader to be inserted Attach the Y cable s female power connectors to the autoloader s two power sockets as shown in figure 8 Slide the autoloader into the open bay aligning the tray or rails with the slots in the bay as shown in figure 8 If your server does not use mounting hardware check that the holes in the chassis are aligned with the holes in the side of the autoloader Do not secure the autoloader at this point because you may have to move the autoloader to get the cables into place Install a SCSI host adapter in the selected server or workstation now if necessary For information on SCSI host requirements see page 3 21 2 SCSI ribbon cable 1 power cable 2 SCSI ribbon cable correctly terminated autoloader SCSI controller connection 1 o power cable power supply
21. hp StorageWorks getting started guide DAT autoloader internal model Digital h Data Storage invent DAT 40x6i DAT 72x6i TP NC 8 4 2 1 TP NC 8 4 2 1 o o o o oljo o o o JO 0 o ojo o o o o o o o jo o o 3 5 Internal autoloaders contents Pre Installation Before you start page 3 Backup software and drivers page 5 Using the CD ROM page 7 Checking the SCSI connection page 9 Installing the autoloader Step 1 Check the autoloader s SCSI ID page 11 Step 2 Check the option switch value Sun systems only page 13 Step 3 Set the configuration switches UNIX systems only page 15 Step 4 Prepare the mounting bay page 17 Step 5 Attach mounting hardware page 19 Step 6 Attach Y cable and install drive page 21 Step 7 Attach power and SCSI cable page 23 Step 8 Secure the autoloader page 25 Step 9 Verify installation page 27 Using the autoloader Your HP StorageWorks DAT autoloader page 31 Use the correct media page 35 Register your autoloader page 39 Using HP OBDR page 41 Diagnostic tools page 43 Optimizing performance page 44 Troubleshooting page 45 Other sources of information page 51 Replacing your autoloader page 52 2003 2004 by Hewlett Packard Development Company L P November 2003 Part Number Q1566 90905 Hewlet
22. ine into the drive The drive now performs a load sequence This takes a maximum of 25 seconds from the time the cartridge is inserted to the time the drive is ready to start acting upon the next command from the host See the electronic User s Guide on the HP StorageWorks Tape CD ROM for more information about the load sequence and autoloader modes 27 28 eject button Figure 12 unloading the autoloader To unload a magazine 1 2 Note Press the Eject button on the front panel See figure 12 The autoloader ejects the magazine However if one of the cartridges is still in the drive mechanism when you press the Eject button or the autoloader is busy it may be a long time before the autoloader will respond to the request because it will finish the task it is performing first This ensures that the task is terminated in a controlled manner and no data is lost It is possible for the host server to disable the Eject button by sending a PREVENT MEDIA REMOVAL command via SCSI This will remain in force until either the host sends an ALLOW MEDIA REMOVAL command or the autoloader is reset or power cycled Autoloader modes HP StorageWorks DAT autoloaders may be operated in either stacker or random mode Mode is initially determined by what happens after you insert a magazine If the host sends a command to move a cartridge from the magazine to the drive the autoloader goes into random mode f you select a cartridge by
23. ing cartridge can only be used 50 times or as instructed on the cartridge packaging Always place a check mark in a box each time you use the cartridge to clean the drive Replace the cleaning cartridge when all the boxes are checked New cleaning cartridges are available from HP In addition to regular cleaning use a cleaning cartridge under the following circumstances e When a Clean Me message is displayed on the front panel and the Operator Attention Required light flashes amber When your backup application warns you that the drive needs cleaning providing your backup application supports the TapeAlert feature Cleaning the tape heads on an HP StorageWorks DAT autoloader can be performed manually by the user or automatically by the backup application Manual method 1 Place a cleaning cartridge in any magazine slot and note the slot number 2 Insert the magazine into the autoloader 3 Press the Select button until the slot number where the cleaning cartridge is located is displayed 4 Pressthe Load Cartridge button to load the cleaning cartridge into the drive The drive will then automatically perform the cleaning cycle The LCD display will display the message Cleaning while the cartridge is in use 5 Ejectthe magazine and mark the label on the cleaning cartridge to keep a record of how many times it has been used Automatic cleaning Certain backup applications that provide autoloader support have provision for automa
24. ls Operator Attention Light is steady amber there may be a hardware or firmware failure Power down the autoloader and power it up again If the self test still fails see Understanding the OAR LED on page 49 Understanding the OAR LED The amber Operator Attention Required LED indicates warning conditions as described in the following table LED display Meaning On A serious hardware error has occurred If you have just installed the autoloader check the installation for loose connections and repeat the self test One of the two power cables may not be connected An autoloader requires two power connections one for the autoloader and one for the robotics If this is the problem the front panel message is Coms Error Run HP Library amp Tape Tools to determine what the problem is If the fault condition persists write down the message displayed on the front panel and call for service Fast flashing four times per A firmware upgrade is taking place second Medium flashing twice per The tape cartridge is wearing out and should be replaced second The Worn Media message will be displayed in this case Copy any data you wish to keep onto a new cartridge and discard the old cartridge The tape heads need cleaning The Clean Me message will be displayed in this case Slow flashing The front panel door is open when it should not be The Close Door
25. of existing devices on UNIX servers Change the autoloader s SCSI ID if necessary The SCSI ID is set using jumpers on a set of pins at the rear of the device as shown in figure 3 Use tweezers or small pliers to move the jumpers to the pattern corresponding to the ID you want Do not remove the TP jumper It should always be set Spare jumpers will be attached to the device Figure 4 checking the option switch 12 Step 2 Check the option switch value Sun systems only Caution Only read this section if you are installing your autoloader into a Sun workstation system running Solaris version 2 6 or below Go to step 3 if you are using your autoloader on a UNIX system or straight to step 4 if you are using your autoloader on a Windows PC system The option switch setting is used to configure the autoloader for specific systems The default of 7 is correct for most systems and is only changed for Sun workstations or servers running Solaris v 2 6 or below System Value Default HP UX HP TRU64 HP OpenVMS IBM AIX Linux Sun Solaris v 2 7 and 7 later Sun Solaris v 2 6 or below workstations servers running later versions of Solaris 5 use the default of 7 Check that the autoloader option switch top switch on figure 4 is set to the correct value as shown in the above table Only change the switch value to 5 for Sun w
26. ompatibility between drive models and cartridges is summarized in the following table Shaded boxes show the recommended media for each autoloader DDS 1 DDS 2 DDS 3 DDS 4 DAT 72 90 meter 120 meter 125 meter 150 meter 170 meter 40 GB HP StorageWorks DAT 40x6 read only read write read write C5718A not supported HP StorageWorks DAT 72x6 not supported not supported read write read write ENS A Capacity assumes 2 1 compression table 2 data cartridge compatibility Write protecting cartridges If you want to protect the data on a cartridge from being altered or overwritten you can write protect the cartridge See figure 16 Always remove the cartridge from the autoloader before you change the write protection To write protect a cartridge slide the tab on the rear of the cartridge so that the recognition hole is open To write enable a cartridge slide the tab back so that the hole is closed Write protection will not protect your cartridges against magnets or bulk erasers 35 36 tab closed tab open ab cartridge write enabled cartridge write protected Figure 16 write protecting cartridges To clean the tape heads HP recommends weekly cleaning of the autoloader using an HP cleaning cartridge part number C5709A Do not use swabs or other means of cleaning the heads The cleaning cartridge uses a special tape to clean the tape heads A clean
27. orkstations running Solaris v 2 6 or below If the option switch is not set to the correct value for your system change the configuration switches located on the back of the drive from the default settings as shown in figure 4 Handle the autoloader as little as possible during installation In particular do not press on the autoloader s changer mechanism the circular metal piece on the top of the drive Figure 5 checking the UNIX configuration switches Step 3 Set the configuration switches UNIX systems only Only read this section if you are installing your autoloader into a UNIX system Go straight to step 4 if you are installing your autoloader into a Windows PC 1 Check the UNIX Configuration Guide on the HP StorageWorks Tape CD ROM for specific advice for your operating system The following table summarizes the typical switch settings for different types of server Switch Number System Type 1 2 3 4 5 6 7 8 Default and most PC systems On On Off On On On On On HP Tru64 v 5 0 systems On On Off On On On On On HP Tru64 v 4 0 systems On On Off On On On On Off HP OpenVMS systems On On Off On On On On On HP UX systems On On Off On On On On On IBM AIX systems On On Off On On On On On Linux systems On On Off On On On On On Sun Solaris version 2 7 and On On Off On On On On On higher Sun Solaris version 2 6 and On On Off Off On On Off Off lower 2 If
28. p com Click on the link to contact HP To make the best use of this service we ask that you work with our Support Specialists to resolve any issues with your drive This may include downloading diagnostic software that will assist in the rapid resolution of your problems 51 Replacing your autoloader If your autoloader proves to be faulty and cannot be repaired and it is still covered by the original warranty it will be replaced To disconnect your autoloader 1 2 Note Unpack your replacement drive and retain the packaging Power off the server and any other devices that are on the same SCSI bus Remove the cover from the server see page 17 Observing normal anti static precautions see page 17 remove any screws that are holding the autoloader in place Disconnect the autoloader from the server s power and SCSI cables and slide it carefully out of the mounting bay Put the autoloader into the packaging that contained the replacement device Return the faulty autoloader to your local HP Service Center Instructions on where to return faulty devices will be shipped with the replacement device If you are not replacing the device immediately you should insert a blanking plate into the empty bay Replace the cover on the server and secure with screws as appropriate To reconnect your autoloader 52 Follow the step by step instructions in this Getting Started guide http www hp com go storagemedia http
29. phased out The rails are attached to the autoloader with M3 screws e Other HP ProLiant server models only require the use of special locating screws with no mounting rail and the server may incorporate a locking mechanism to hold the autoloader in place See Step 8 Secure the autoloader on page 25 Please check your HP ProLiant server documentation to ascertain the correct method of mounting and to check whether mounting hardware is provided with the server 1 Attach the appropriate mounting hardware Attach metal rails to the autoloader as shown in figure 7 Note that the screws locate through the upper of each pair of holes on the rails Ensure that you use the M3 screws provided Using longer screws may cause damage Where plastic rails are provided with the server attach these rails to the autoloader using the M3 screws supplied with the plastic rails Ensure you do use M3 screws the rails may be attached to the filler panel by screws of a different thread size type and these should not be used If in doubt refer fo your HP ProLiant server documentation Note If mounting hardware is supplied with your autoloader it may not be exactly the same as shown in the illustration Other servers 1 Attach the appropriate mounting hardware Refer to the manufacturer s documentation for instructions f you are installing on a server that requires a tray place the autoloader in the tray f you are installing in a server t
30. provides an overview of the CD directory structure and information about the languages in which the contents of the CD ROM are available It also contains a set of URLs and links for further information HP product registration To register your new autoloader electronically via the web use the Product Registration link on the HP StorageWorks Tape CD ROM 68 pin internal SE connector Do not use SCSI ribbon cable 50 pin internal SE connector 68 pin internal Do not use LVD SE connector Use this connector The example shows an Adaptec 29160 HBA autoloader SCSI HBA SCSI ribbon cable Figure 2 checking the SCSI connection Checking the SCSI connection Use the following questions to help you check your SCSI connection As long as you have a spare drive bay in your server you should have a spare connection on the internal SCSI bus You need to ensure it is the correct SCSI bus type If you answer Yes to all these questions you are ready to install your autoloader If you answer No you will probably need to purchase and install additional items For compatibility and product details go to www hp com go connect 1 Have you checked the SCS bus type and SCSI IDs in use Yes 2 Is the SCSI bus type correct the device for the SCSI specification of Yes recommended configuration Do not connect to a RAID controller or the same SCSI b as
31. rs are on a label on the bottom of the autoloader Autoloaders also display the serial number during the self test warm up Model type of device Model number Serial number Date purchased installed SCSI ID Before you start HP StorageWorks DAT models This guide describes how to install and operate the following HP StorageWorks DAT models HP StorageWorks DAT 72x6 HP StorageWorks DAT 40x6 Which operating systems are supported HP StorageWorks DAT autoloaders can be connected to servers running under Windows NetWare UNIX Tru64 and Linux Refer to the HP StorageWorks Tape Software Compatibility topic on our World Wide Web site www hp com go connect for more information about the operating system versions that are supported How do I connect the autoloader to my server The following guidelines apply For optimum performance the autoloader should be the only device on the SCSI bus Always terminate the SCSI bus Do not attach the autoloader to the same SCSI bus as a your disk drive or to a RAID controller You will need a properly installed and configured SCSI host bus adapter HBA or a built in SCSI controller on your server Your autoloader is attached to the SCSI bus of the host server via a spare connection on the internal SCSI ribbon cable The cable should be compatible with low voltage differential SCSI LVDS and it should have a spare 68 pin high density HD
32. s Guide on the HP StorageWorks Tape CD ROM for other ways of checking the SCSI bus type What are the mounting requirements for the autoloader Mounting bay You need one industry standard 5 inch full height bay in which to install the HP StorageWorks DAT autoloader Power requirements are Voltage Typical Current Maximum Current 5V 3 5 A 4 0 A 12 V 0 3 A 17 A Mounting hardware For many servers no mounting tray or rails are required Devices simply slide into the server s chassis and are fixed with screws Other servers have built in trays or rails Rail kits for a number of industry standard servers may be available For more details refer to www hp com go connect Some servers use non standard mounting rails and do not include spares If this is the case with your system you will have to order these accessories from the server manufacturer before you can install the autoloader Do I need additional items for installation You may need mounting hardware See What are the mounting requirements for the autoloader above f you do not have a spare suitably rated SCSI connector on your server you must install a new HBA also known as a SCSI card This should be of an Ultra Wide or higher SCSI specification We recommend that a 64 bit Ultra 3 160 HBA is used For specific details relevant to your server model please refer to www hp com go connect You will need to purchase and install
33. s OBDR to restore your system For more information and specific instructions please refer to our World Wide Web site at www hp com go obdr Follow the on screen instructions to set up the operating system see figure 17c These will vary depending upon the backup software Normally you can accept the default response to all the prompts for example just press lt Enter gt The LCD displays the message OBDR Mode while the autoloader restores your operating system to a state where it can run a normal data restore Once the operating system has been set up and rebooted the LCD OBDR Mode message disappears and the Magazine Present and Tape Activity LEDs display constant green The operating system has been restored to the point of the last full system backup created from your OBDR cartridge Follow the normal process for your restore application If restore fails If the restore fails for any reason refer to our World Wide Web site www hp com go obdr for detailed troubleshooting information Diagnostic tools HP Library amp Tape Tools HP Library amp Tape Tools does not work on all operating systems Compatibility information updates and the latest version of this software can be found at www hp com support HP Library amp Tape Tools software provides free diagnostic and troubleshooting utilities It allows you to Quickly identify diagnose and troubleshoot drive and media problems Verify that the drive is ins
34. t Packard Company makes no warranty of any kind with regard to this material including but not limited to the implied warranties of merchantability and fitness for a particular purpose Hewlett Packard shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing performance or use of this material This document contains proprietary information which is protected by copyright No part of this document may be photocopied reproduced or translated to another language without the prior written consent of Hewlett Packard The information contained in this document is subject to change without notice Microsoft MS DOS MS Windows Windows and Windows NT are U S registered trademarks of Microsoft Corporation UNIX is a registered trademark of The Open Group Hewlett Packard Company shall not be liable for technical or editorial errors or omissions contained herein The information is provided as is without warranty of any kind and is subject to change without notice The warranties for Hewlett Packard Company products are set forth in the express limited warranty statements for such products Nothing herein should be construed as constituting an additional warranty Printed in the U K Product Details Write your autoloader details here so you can find them easily if you need them The model name is on the front of the autoloader and the product and serial numbe
35. talled correctly and check drive health Upgrade to the latest drive firmware you will need internet connection to do this You can also install HP Library amp Tape Tools from the link on the HP StorageWorks Tape CD ROM Note You may notice the internal identifier for the autoloader when you use HP Library amp Tape Tools This is also the name that appears on the bootup screen for Windows users and is used to identify the autoloader when configuring UNIX device files Drive model Internal Identifier HP StorageWorks DAT 40x6 HP C5713A HP StorageWorks DAT 72x6 HP DAT72X6 Performance Assessment Tool Use our free Performance Assessment Toolkit PAT to check tape performance and test the speed at which your disk sub system can supply data PAT does not work on all operating systems Compatibility information updates and the latest version of this software can be found at www hp com support pat 43 Optimizing performance 44 Various factors can affect autoloader performance particularly in a network environment or if the drive is not on a dedicated SCSI bus If your autoloader is not performing as well as expected consider the following points before contacting HP Support at www hp com support Is the autoloader connected to a suitably rated built in SCSI bus or HBA see Why is the SCSI bus type important on page 3 Suitably rated means an Ultra Wide or higher SCSI specification such as
36. terminated and no further action is required Refer also to the SCSI Configuration section in the electronic User s Guide on the HP StorageWorks Tape CD ROM Is the correct SCSI host bus adapter installed Description Further information The server already has a SCSI host bus adapter but it is difficult to determine what type it is If your server is in its original configuration no SCSI adapters have been added or removed then use www hp com go connect to check the compatibility of your system You can also check the SCSI configuration from the boot up screen or from the Windows Control Panel or by using HP Library amp Tape Tools see page 43 The server may not have a SCSI host bus adapter installed Use HP Library amp Tape Tools see page 43 to check whether you have a SCSI host adapter on your system If not you will need to purchase one Refer to the www hp com go connect web site Do drivers need to be installed and if so which ones Description Further information It is unclear whether there is a need to install drivers onto the system and more help is required Detailed information specific to your system can be found on the www hp com go connect web site Windows drivers can be obtained from the HP StorageWorks Tape CD ROM or from www hp com support For support on UNIX systems see the UNIX Configuration Guide on the HP StorageWorks Tape CD ROM
37. the new HBA into an unused 64 bit PCI expansion slot within your server before installing your autoloader The kit can also be installed in a 32 bit PCI expansion slot but performance may be degraded Refer to our World Wide Web site for recommended products configurations and ordering information www hp com go connect or www hp com support Backup software and drivers Backup software Drivers For optimum performance it is important to use a backup application that is appropriate for your system s configuration In a direct attach environment where the autoloader is attached to a standalone server you can use backup software that is designed for a single server environment In network configurations you will need backup software that supports enterprise environments HP Veritas Legato Yosemite and Computer Associates all provide suitable products Further details about these and other products that may be appropriate can be found on our connectivity web site Go to our connectivity web site www hp com go connect and select tape backup Select software compatibility Select your combination of operating system and autoloader model in the table A list of supported backup applications is displayed This will also tell you whether your configuration is compatible with HP One Button Disaster Recovery HP OBDR All HP StorageWorks DAT autoloaders support HP OBDR However you can only use this feature if your system configuration an
38. tic use of the cleaning cartridge In this case the cleaning cartridge is put in a magazine slot usually slot 6 The application can then be told that slot 6 contains the cleaning cartridge and also when it is to be used The magazine is then loaded in the usual way and the cleaning cartridge is used at intervals programmed into the application 37 Handling cartridges Do not touch the tape media Do not attempt to clean the tape path or tape guides inside the cartridge Do not leave cartridges in excessively dry or humid conditions Do not leave cartridges in direct sunlight or in places where magnetic fields are present for example under telephones next to monitors or near transformers Do not drop cartridges or handle them roughly Do not stick more than one label onto the cartridge label area extra labels can cause the cartridges to jam in the drive Stick labels onto the label area only Make sure that the magazine label is stuck firmly in the recessed label area on the side of the magazine If the label is stuck somewhere other than in the label area the magazine may jam in the mechanism See the insert included with the tape cartridge for storage conditions Getting the most out of cartridges and drives 38 Use mostly the latest media type DDS 4 media for an HP StorageWorks DAT 40x6 autoloader DAT 72 media for an HP StorageWorks DAT 72x6 autoloader Use media for the recommended number of times 100 backups Over
39. to most servers without the need for additional hardware other than that originally shipped with your system If additional parts are required or the original parts have been lost contact your server vendor See Step 5 Attach mounting hardware on page 19 It is unclear which SCSI ID to use Description Further information It is uncertain which ID numbers are available Use HP Library amp Tape Tools see page 43 to provide information on your current SCSI settings The HP StorageWorks DAT autoloader has its SCSI ID set to 5 by default This should be left unchanged unless this number is already in use Full instructions on how to change the SCSI ID are given on page 11 45 46 How should the SCSI bus be configured Description Further information Correct configuration of the SCSI bus with multiple drives can be a complex area and more help may be required Refer to the SCSI Configuration section in the electronic User s Guide on the HP StorageWorks Tape CD ROM How should the SCSI bus be terminated Description Further information It is unclear if the bus is already terminated or where an additional terminator should be placed Both ends of a SCSI bus must be terminated Typically when connecting an internal autoloader to the ribbon cable already inside your server then both the host bus adapter and the end of the ribbon cable will already be
40. two minutes the drive will automatically exit the language selection facility without selecting a language 33 34 a sv eA lt ss SSS m hp dds 4 data cartridge C5718A Figure 15 DDS media Use the correct media In order to maximize drive and media reliability normally use the autoloader to provide one week s backup per magazine Ideally use five cartridges and one cleaning cartridge in each magazine This allows you to perform a full backup up to 40 DDS 4 GB or 72 DAT 72 GB each working day and ensures that the tape heads are cleaned once a week For best performance we recommend HP branded media Order online at www hp com go storagemedia If you do not have internet access refer to the User s Guide on the HP StorageWorks Tape CD ROM for ordering information for tape cartridges and cleaning cartridges Data cartridges For optimum performance and storage capacity use tape cartridges that match your drive s format and use only one brand and type tape length of data cartridge in a magazine For example do not use DDS 4 150m cartridges with DAT 72 170m cartridges Ideally use HP s DDS 4 cartridges with DAT 40x6 autoloaders and HP s DAT 72 cartridges with DAT 72x6 autoloaders Although HP StorageWorks DAT autoloaders are fully backward compatible old tape formats are more abrasive than later generations and using older tape formats can reduce the life expectancy of the autoloader The c
41. u s aS invent italiano hy see HP Library amp Tape Tools CD ROM Guide Figure 1 the HP StorageWorks Tape CD ROM Using the CD ROM The HP StorageWorks Tape CD ROM contains drivers useful utilities and information to help you install and use your autoloader Before installation Windows and HP UX users can use the HP Library amp Tape Tools software to check SCSI ID information on the SCSI bus Other UNIX users may like to print off the UNIX Configuration Guide Drivers For detailed information about drivers refer to the appropriate README file in the DRIVERS directories on the HP StorageWorks Tape CD ROM There is a separate sub directory for each operating system HP Library amp Tape Tools HP Library amp Tape Tools software provides diagnostic and troubleshooting utilities It allows you to identify your product correctly check SCSI ID information on the SCSI bus run tests carry out firmware upgrades and if necessary generate comprehensive troubleshooting information for support calls For further details see page 43 User documentation Refer to the User Documentation topic on the HP StorageWorks Tape CD ROM for a UNIX Configuration Guide and an online User s Guide that provides more detailed information about using your HP StorageWorks DAT autoloader Refer to your backup application s documentation for instructions on how to back up and restore data CD ROM guide The CD ROM guide
42. u work inside the server you may have to disconnect the SCSI cable or power cable from other devices to maneuver the new drive into place If you have to do this make a note of their position and connections so you can put them back correctly later Remove the front filler panel from a full height 54 inch bay of your server as illustrated Keep any screws for use in step 8 on page 25 Ensure the autoloader has clearance above the drive particularly if another peripheral is installed above it 17 The diagram illustrates metal rails for use with a legacy HP ProLiant server Other servers have different mounting hardware requirements Please refer fo your server documentation Omit this step if your server does not require mounting hardware Figure 7 HP ProLiant attaching mounting rails Step 5 Attach mounting hardware If your server requires special rails or other hardware to install the autoloader mount them on the autoloader in this step If your server does not require special mounting hardware proceed to Step 6 Attach Y cable and install drive on page 21 now HP ProLiant servers Different models of server require different mounting methods e Some HP ProLiant servers require mounting rails These may be metal or plastic rails attached to the server s drive bay filler panel Metal rails and screw kits suitable for some legacy Proliant server models may be shipped with your autoloader but these are being
43. use of an operating system error File corruption because of an application software error Viruses that prevent you from booting your system correctly User errors that stop you from booting your system correctly When you run HP One Button Disaster Recovery your autoloader goes through the following seguence 1 It goes into a special disaster recovery mode that enables it to restore your operating system and reboot It acts like a bootable CD ROM Your system s ability to boot from CD ROM is normally enabled by default If you have changed this setting you will need to enable it again Refer to your system BIOS manual for further details 2 It returns to normal autoloader mode and restores the data Remote disaster recovery Proliant servers only The HP Remote Insight Lights Out Edition RILOE on Proliant servers gives the IT Administrator the ability to completely recover a failed server at a remote location without physically traveling to where the server resides The on site non technical person need only insert the bootable cartridge into the autoloader when asked to do so by the administrator Refer to the HP OBDR web site at www hp com go obdr for more information about using this feature and compatibility 41 Testing for compatibility We recommend that you perform a full disaster recovery immediately after installation if possible onto a blank hard disk If you do not have a blank hard disk and do not want to o
44. use of the tape will cause it to degrade and possibly shed tape debris in the drive Too many new tapes can also cause wear of the drive as they are rougher than used ones Do not verify DDS does read after write checking automatically Do not overload the server during backups Maximize the transfer rate run overnight with no other processes and use incremental backups if convenient Do not overuse your autoloader it is designed for approximately four hours of tape pulling per day not constant usage and clean the drive regularly See page 37 Register your autoloader Note Once you have installed and tested your HP StorageWorks DAT autoloader please take a few minutes to register your product You can register via the web www register hp com To ensure your registration is complete there are a number of questions on the electronic form that are mandatory Other questions are optional However the more you feel able to complete the better we can meet your needs HP and its subsidiaries are committed to respecting and protecting your privacy For further information please visit our World Wide Web site www hp com and click on Privacy Statement 39 T Ea UA i N Figure 17a hp obdr step 1 Figure 17b hp obdr step 2 Figure 17c hp obdr step 3 40 Using HP OBDR Compatibility Note HP One Button Disaster Recovery is a standard feature on all HP StorageWorks DAT autolo
45. verwrite your system you can safely cancel the disaster recovery process at step 3 in the following procedure Refer to our connectivity web site www hp com go connect for more information about suitable backup applications Running HP OBDR 42 Note HP OBDR can only be used with backup applications that support one button disaster recovery and methods of operating OBDR will vary between different software companies Check our World Wide Web site www hp com go obdr for the latest information about software compatibility firmware upgrades and troubleshooting before you use HP OBDR Insert the latest bootable cartridge in slot 1 of the magazine and put it in the autoloader see figure 17a The cartridge must be written by a backup application that writes data to tape in CD ROM format Note The cartridge in slot 1 of the magazine is always used to restore your operating system to a state where it can run a normal data restore from the most recent backup cartridge in the magazine Hold down the eject button Keeping the eject button pressed down power on your server see figure 17b This puts the device into HP One Button Disaster Recovery mode when you power on Release the button as soon as the LCD displays the message OBDR Mode Keyboard shortcut for HP ProLiant servers There is no need to press the Eject button Just power on your server and press the F8 function key during the Power On Self Test POST This invoke
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