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Panasonic KX-TG2421W Cordless Phone (KXTG2421W)

1. Direct commands chart Ringer volume 1 Low 2 Medium page 34 3 High 0 Off ee 1 3 Tone pattern 1 3 page 34 4 7 Melody pattern 1 4 pi page 32 1 On 0 Off page 35 Copy phonebook Go to step 4 on page 23 page 23 1 item LCD contrast 1 6 Level 1 6 page 36 I On fo oF ZE Auto talk OLE 1 On 0 Off page 35 Caller ID number auto 1 On 0 Off page 36 edit Set dial mode oJ 1 Pulse 2 Tone page 37 Set flash time 1 700 ms 2 600 ms page 37 3 400 ms 4 300 ms 5 250 ms 6 110 ms 7 100 ms 8 90 ms Set line mode 0 5 3 1 A 2 B page 37 For assistance please call 1 800 211 PANA 7262 39 Copy phonebook page 24 all items Programmable Settings Store VM access 0 7 1 Go to step 5 on page 31 page 31 VM tone detect 0 7 2 1 On 0 Off page 31 Message alert HO 1 On 0 Off page 32 Handset registration fo fo Go to step 4 on page 38 page 38 1 KX TG2422 only Change language HO 1 English 2 Spanish page 36 Note f you make a mistake or enter the wrong code press OFF then start again by pressing MENU 40 For assistance please call 1 800 211 PANA 7262 Belt clip KX TG2421 only You can hang the handset on your belt or pocket using the included belt clip To attach the belt clip A s N 999000009 000000000 000 9892000000 To remove the belt clip While pressing the to
2. For assistance please call 1 800 211 PANA 7262 51 Useful Information When you hold the phone to your ear noise might be heard in your Hearing Aid Some Hearing Aids are not adequately shielded from external RF radio frequency energy If noise occurs use an optional headset accessory or the speakerphone option if applicable when using this phone Consult with your audiologist or Hearing Aid manufacturer about the availability of Hearing Aids which provide adequate shielding to RF energy commonly emitted by digital devices WHEN PROGRAMMING EMERGENCY NUMBERS AND OR MAKING TEST CALLS TO EMERGENCY NUMBERS 1 Remain on the line and briefly explain to the dispatcher the reason for the call 2 Perform such activities in the off peak hours such as early morning or late evenings This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Privacy of communications may not be ensured when using this phone CAUTION Any changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate this device NOTE This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the F
3. Turn on the clarity booster feature page 19 eo f your unit is connected to a telephone line with xDSL service we recommend connecting a noise filter between the base unit and the telephone line jack Contact your xDSL provider for details The handset does not The ringer volume is turned off Adjust it page 34 ring cannot make a call The dialing mode may be set incorrectly Set the dial mode page 37 to match the type of telephone service you have tone or pulse eo f the base unit or the other handset is in use you may not be able to make a call Try again later cannot redial by f the last number dialed was more than 48 digits long pressing REDIAL the number will not be redialed correctly f you press REDIAL after you have started dialing this button functions as the PAUSE button To redial do not dial any numbers before pressing REDIAL cannot have a e Make sure that an optional headset is connected conversation using the properly page 41 headset f SP phone is displayed on the handset press Tv to switch to the headset cannot make long e Make sure that you have long distance service distance calls cannot page the The called handset is too far from the base unit handset The called handset is in use Try again later Phonebook cannot store an item in You cannot store an item in the phonebook while the the phonebook handset is in talk soeake
4. then press gt 5 Press Y or a repeatedly to select the desired setting 6 Press Save then press OFF Flash time The flash time depends on your telephone exchange or host PBX You can select 90ms milliseconds 100ms 110ms 250ms 300ms 400ms 600ms or 700ms default 1 Press MENU 2 Scroll to Initial setting by pressing Y or a then press gt 3 Scroll to Set tel line by pressing Y or a then press gt 4 Scroll to Set flash time by pressing Y or a then press gt 5 Press Y or a repeatedly to select the desired setting 6 Press Save then press OFF Programmable Settings Note 0 The setting should stay at 700 ms unless pressing Flash fails to pick up the Call Waiting call o f the unit is connected via a PBX certain PBX functions call transferring etc may not work correctly Consult your PBX supplier for the correct setting Line mode The line mode is preset to B and generally should not be adjusted If Line in use on the handset is not displayed properly the line mode selection is incorrect Set line mode to A 1 Press MENU 2 Scroll to Initial setting by pressing Y or a then press gt 3 Scroll to Set tel line by pressing Y or a then press gt 4 Scrollto Set line mode by pressing Y or a then press gt 5
5. 1 800 211 PANA 7262 or 1 800 833 9626 TTY users hearing or speech impaired users can call 1 877 833 8855 When you ship the product Carefully pack your unit preferably in the original carton Attach a letter detailing the symptom to the outside of the carton 0 Send the unit to Panasonic Services Company Customer Servicenter prepaid and adequately insured 0 Do not send your unit to Panasonic Consumer Electronics Company listed below or to executive or regional sales offices These locations do not repair consumer products e This cordless telephone is designed for use in the United States of America Sale or use of this product in other countries may violate local laws e Ce t l phone sans fil est con u pour tre utilis aux Etats Unis d Am rique La vente ou l emploi de cet appareil dans certains autres pays peut constituer une infraction a la legislation locale e Este telefono inalambrico fue elaborado para uso en los Estados Unidos de Am rica La venta o el empleo de este producto en ciertos paises puede constituir violacion de la legislacion local e COA KVABRmeIS AREY CORRE Rt LTR NTU AREA COMMILABBREBVET fEoT SHUCLAARABAICSIV TIRE LTE BEREDU EAILRLORET Copyright This material is copyrighted by Panasonic Communications Co Ltd and may be reproduced for internal use only All other reproduction in whole or in part is prohibited without the written consent of Panasonic Communications Co Lt
6. Battery back up power KX TCA200 supply For assistance please call 1 800 211 PANA 7262 5 Introduction Important safety instructions When using this unit basic safety precautions should always be followed to reduce the risk of fire electric shock or personal injury 1 Read and understand all instructions 2 Follow all warnings and instructions marked on this unit 3 Unplug this unit from power outlets before cleaning Do not use liquid or aerosol cleaners Use a damp cloth for cleaning 4 Do not use this unit near water for example near a bathtub wash bowl kitchen sink etc 5 Place the unit securely on a stable surface Serious damage and or injury may result if the unit falls 6 Donotcover slots and openings on the unit They are provided for ventilation and protection against overheating Never place the unit near radiators or in a place where proper ventilation is not provided 7 Use only the power source marked on the unit If you are not sure of the type of power supplied to your home consult your dealer or local power company 8 Do not place objects on the power cord Install the unit where no one can step or trip on the cord 9 Do not overload power outlets and extension cords This can result in the risk of fire or electric shock 10 Never push any objects through slots in this unit This may result in the risk of fire or electric shock Never spill any liquid on the unit 11 T
7. IN USE indicator Charge contacts CHARGE indicator HANDSET LOCATOR HANDSET LOCATOR 7 HANDSET LOCATOR 7 For assistance please call 1 800 211 PANA 7262 13 Preparation Handset ENHANG Panasonic i Gi He N 6 o KX TG2421 KX TG2422 INTERCOM Speaker Soft key Headset jack KX TG2421 only TALK Navigator key O lt SP PHONE TONE PAUSE REDIAL Microphone DW Charge contacts Ringer indicator Message indicator Receiver CP Display MENU OFF O MUTE CLEAR HOLD HOLD INTERCOM Charger unit KX TG2422 only Charge contacts CHARGE indicator Using the navigator key The handset navigator key can be used to navigate through menus and to select items shown on the display by pressing a Y lt 4 or gt 14 For assistance please call 1 800 211 PANA 7262 Preparation Display Backlit handset keypad KX TG2421 only Handset display items The dialing buttons will light for a few seconds after pressing any of the Displayed handset s controls or lifting the handset off item the base unit They will also light when a UC call is being received Battery strength Soft keys The handset features 2 soft keys By pressing a soft key you can select the function displayed directly above it The functions displayed will vary depending on how you a
8. KX TG2422 only Operating environment 5 C 40 C 41 F 104 F Dimensions Approx height 65 mm x width 85 mm x Mass Weight Approx 97 g 0 21 Ib Power consumption Standby Approx 1 0 W Maximum Approx 3 0 W Power supply AC adaptor 120 V AC 60 Hz Note 0 Design and specifications are subject to change without notice 0 The illustrations in these instructions may vary slightly from the actual product 54 For assistance please call 1 800 211 PANA 7262 pe GCE aah a ea ag ee ee D Useful Information Warranty PANASONIC CONSUMER PANASONIC PUERTO RICO INC ELECTRONICS COMPANY DIVISION San Gabriel Industrial Park OF PANASONIC CORPORATION OF Ave 65 de Infanteria Km 9 5 NORTH AMERICA Carolina Puerto Rico 00985 One Panasonic Way Secaucus New Jersey 07094 Panasonic Telephone Limited Warranty Limited Warranty Coverage If your telephone identified in your Operating Instructions does not work properly because of a defect in materials or workmanship Panasonic Consumer Electronics Company or Panasonic Puerto Rico Inc collectively referred to as the warrantor will for the length of the period indicated on the chart below which starts with the date of original purchase Limited Warranty period at its option either a repair your product with new or refurbished parts or b replace it with a new or a refurbished product The decision to repair or replace will
9. aed ea 54 Handset ia sr sr ue 54 Charger unit KX TG2422 only 54 VW ENFANLY etes Sea ee ee A 95 Customer services 57 Index AG ES CPP Re 58 Table of Contents For assistance please call 1 800 211 PANA 7262 3 Introduction Thank you for purchasing a Panasonic cordless telephone We recommend keeping a record of the following information for future reference Serial No Date of purchase found on the bottom of the unit Name and address of dealer p o eee ae ee ee Ne EEE CT Attach your purchase receipt here Energy Star As an ENERGY STAR Participant Panasonic has determined that this product meets the ENERGY STAR guidelines for energy efficiency ENERGY STAR is a U S registered mark Your phone KX TG2421 KX TG2422 References in these operating instructions to the charger and to the other handset are for KX TG2422 users only 4 For assistance please call 1 800 211 PANA 7262 Introduction Accessory information Included accessories To order replacement accessories call 1 800 332 5368 TTY users hearing or speech impaired users can call 1 866 605 1277 Quantity Accessory items Order number PQJA10075Z a Additional replacement accessories Accessory items Order number Rechargeable nickel metal HHR P105 hydride Ni MH battery Headset KX TG2421 KX TCA60 KX TCA86 KX TCA88 KX TCA88HA only KX TCA91 KX TCA92 or KX TCA98
10. all items have been copied Complete will be displayed The destination handset display will show Phonebook Receiving then Phonebook Received 4 Press OFF 24 For assistance please call 1 800 211 PANA 7262 Using Caller ID service This unit is Caller ID compatible To use Caller ID features you must subscribe to your telephone company s Caller ID service Caller ID features When an outside call is being received the calling party s name or telephone number will be displayed Caller information for the last 50 different callers will be logged in the caller list allowing you to return missed calls Caller information is stored by the most recent call to the oldest When Caller ID information is received and it matches a phone number stored in the phonebook The stored name will be displayed and logged in the caller list Personalized name display eo f the unit cannot receive caller information the following will be displayed Out of area The caller dialed from an area which does not provide Caller ID service Private caller The caller requested not to send caller information Long distance The caller called you long distance eo f the unit is connected to a PBX system caller information may not be received properly Consult your PBX supplier Caller ID Service Call Waiting Caller ID display If you subscribe to both Caller ID and Call Waiting
11. base 0 The handset has lost communication with the base unit Move closer to Move closer to the base unit and try again base try again 0 Confirm that the base units AC adaptor is plugged in Raise the base unit antenna The handset s registration may have been canceled Re register the handset page 38 Phonebook full There is no space to store new items in the phonebook Erase unnecessary items page 22 Your phonebook or redial list is empty Please lift up and 0 A handset button was pressed while the handset was try again on the base unit or charger Lift the handset and press the button again System is busy The handset has lost communication with the base unit Please try again Move closer to the base unit and try again later More than one unit is in use Try again later 1 Store VM access You have not stored the Voice Mail access number Store the number page 31 1 KX TG2422 only For assistance please call 1 800 211 PANA 7262 45 Useful Information Troubleshooting General use The unit does not work e Make sure that the battery is installed correctly page 10 Check the connections page 9 Fully charge the battery page 11 eo Clean the charge contacts and charge again page 11 Unplug the base unit s AC adaptor to reset the unit Reconnect the adaptor and try again Re install the battery page 10 and fully charge it The display shows No T
12. be made by the warrantor Parts Labor One 1 Year One 1 Year During the Labor Limited Warranty period there will be no charge for labor During the Parts Limited Warranty period there will be no charge for parts You must mail in your product during the Limited Warranty period This Limited Warranty excludes both parts and labor for batteries antennas and cosmetic parts cabinet This Limited Warranty only applies to products purchased and serviced in the United States or Puerto Rico This Limited Warranty is extended only to the original purchaser and only covers products purchased as new A purchase receipt or other proof of the original purchase date is required for warranty service To obtain service in the USA please contact Panasonic Services Company Panasonic Plus Department 20421 84th Avenue South Kent WA 98032 Tel 1 800 833 9626 Fax 1 800 237 9080 For assistance in Puerto Rico call Panasonic Puerto Rico Inc 787 750 4300 or fax 787 768 2910 For Limited Warranty service for headsets if a headset is included with this product please call Panasonic Plus Department at 1 800 833 9626 When shipping the unit carefully pack include all accessories and send it prepaid adequately insured and preferably in the original carton Include a letter detailing the complaint a return address and a day time phone number where you can be reached For assistance please call 1 800 211 PANA 7262 55 Useful Infor
13. by pressing Y or a then press gt 4 Press Y or 4 repeatedly to select the desired setting Ringer tone 1 Tone 1 Back VA Save eo You can also select the ringer tone by pressing 1 to 7 f the ringer volume has been turned off the handset will not ring 5 Press Save then press OFF Note f you subscribe to a distinctive ring service such as IDENTA RING select a tone Tone 1 to 3 If you select a melody you will not be able to distinguish lines by their ringers f you select one of the melody ringer patterns the ringer will continue to sound for several seconds if the caller hangs up before you answer the call another person answers the call using another phone connected on the same line 34 For assistance please call 1 800 211 PANA 7262 Handset interrupt tone KX TG2422 only This tone lets you know when you receive a call while you are on an intercom call page 29 2 default The tone will sound 2 times On The tone will sound for as long as the line rings off Turns this feature off 1 Press MENU 2 Scroll to Ringer setting by pressing Y or a then press gt 3 Scroll to Interrupt tone by pressing Y or a then press gt 4 Press Y or 4 repeatedly to select the desired setting 5 Press Save then press OFF Programmable Settings Call options Auto talk When this feature is t
14. handset eo f a call is kept on hold for more than 6 minutes an alarm tone will start to sound and the ringer indicator will flash rapidly After 4 additional minutes on hold the call will be disconnected MUTE button You can mute your voice during a conversation While mute is turned on you will be able to hear the other party but the other party will not be able to hear you To mute your voice press MUTE Example Talk 00 00 30 lt Mute gt 0 lt Mute gt will flash on the display 0 To return to the conversation press MUTE e or x Voice enhancer This feature clarifies the voice of the person you are talking to reproducing a more natural sounding voice that is easier to hear and understand 1 Press MENU during an outside call 2 To turn this feature on or off press 3 You can also select V E on or V E off by pressing Y or a then pressing gt eo When turned on Z will be displayed Note Once you turn voice enhancer on it will be activated for all outside calls until turned off You can also turn this feature on or off by programming page 35 Depending on the condition and quality of your telephone line this feature may emphasize existing line noise If it becomes difficult to hear turn this feature off 18 For assistance please call 1 800 211 PANA 7262 Making Answering Calls Clarity booster This feat
15. indicator flashes rapidly 1 Lift the handset and press or 21 eo You can also answer a call by pressing any button except v 4 lt gt or OFF Any key talk feature 2 When finished talking press OFF or place the handset on the base unit or charger Auto talk This feature allows you to answer a call by simply lifting the handset off the base unit or charger You do not need to press a To activate this feature see page 35 Temporary ringer off While the handset is ringing for an outside call you can turn the ringer off temporarily by pressing OFF The handset will ring the next time a call is received For assistance please call 1 800 211 PANA 7262 17 Making Answering Calls Useful features during a call HOLD button This feature allows you to put an outside call on hold KX TG2421 Press HOLD during an outside call 0 Hold will be displayed e To return to the call press Sx or 4 KX TG2422 Press HOLD during an outside call To transfer the call to the other handset see page 30 step 2 2 Press HOLD again Hold will be displayed e To return to the call press or e 0 The other handset user can take the call by pressing x or r Note Line on hold will be displayed on the other handset KX TG2422 only eo f another phone is connected on the same line page 10 you can also take the call by lifting its
16. messages have been recorded The default setting is OFF 1 Press MENU 2 Scroll to Initial setting by pressing Y or 4 then press gt 3 Scroll to Message alert by pressing Y or a then press gt 4 Press Y or 4 repeatedly to select On or Off 5 Press Save then press OFF Note The message indicator will not flash for new messages while the handset is in use o While message alert is on battery operating time will be shortened page 12 32 For assistance please call 1 800 211 PANA 7262 Programmable Settings Guide to handset programming For your reference a chart of all programmable functions is printed below Details for each item can be found on the corresponding pages To program press MENU press Y or a to scroll through the menu and press gt or Select when the desired menu item or setting is displayed Important Before programming make sure the handset and base unit are not being used The handset must be operated near the base unit and while off the base unit or charger Main menu Submenut Submenuz va sccess Toa a et store YA access Z Page page 32 page 34 Copy phonebook Copy 1 item Copy all items Initial setting Voice Mail Store VM access Message aters page 23 page 24 page 38 page 31 page 32 Set tel line Set dial mode page 37 Set flash time page 37 1 KX TG2422 only 2 If you prog
17. mistake Press lt or gt to move the cursor to the character or number you wish to erase then press CLEAR Enter the appropriate character or number Note eo Press and hold CLEAR to erase all characters or numbers For assistance please call 1 800 211 PANA 7262 21 Phonebook Calling someone in the phonebook Phonebook items can be searched for alphabetically by scrolling through the phonebook items Press Phonebook For quick search you can skip to step 3 2 Press Search 0 9 Name search VA Scroll list 3 Press Y or 4 repeatedly to display the desired item To exit the phonebook press OFF 4 Press 5 4 or Call Note To view a phone number over 16 digits long follow steps 1 to 3 then press Edit and Next Press OFF when finished To search for a name by initial Press Phonebook then press Search 2 Press the dialing button 0 to 9 H or X which corresponds to the first letter you are searching for see the character table page 21 Example LISA Press 5 repeatedly to display any name with the initial L eo f there is no item corresponding to the letter you selected the next item will be displayed 3 Press Y repeatedly to display the desired item To exit the phonebook press OFF To dial the displayed number press M s or Call Editing items in the phonebook Press Phoneboo
18. other handset press handset 1 or handset 2 3 Wait for the paged party to answer 0 The paged handset user can answer by pressing or INTERCOM eo f there is no answer press or rt to return to the outside call 4 To complete the transfer press OFF Transferring a call without speaking to the paged party 1 During an outside call press INTERCOM then press handset 1 or handset 2 2 Press OFF e The outside call rings at the other handset Note eo f the paged party does not answer the call press NJ or r to return to the call If not answered within 1 minute the call will ring at your handset again If you still do not answer the call within 4 minutes the call will be disconnected Conference calls KX TG2422 only A conference call allows 2 handsets to speak together with an outside party 1 During an outside call press INTERCOM e The call will be put on hold 2 To page the other handset press handset 1 or handset 2 3 When the paged party answers press Conf on your handset to establish a conference call 0 Conference Will be displayed 0 To leave the conference press OFF The other 2 parties can continue the conversation Note The outside call can be put on hold by pressing HOLD during a conference call Communications between extensions are not suspended Only the person who placed the call on hold can resume
19. will notify you in advance that temporary discontinuance of service may be required But if advance notice isn t practical the telephone company will notify the customer as soon as possible Also you will be advised of your right to file a complaint with the FCC if you believe it is necessary The telephone company may make changes in its facilities equipment operations or procedures that could affect the operation of the equipment If this happens the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service If trouble is experienced with this equipment for repair or warranty information please contact a Factory Servicenter or other Authorized Servicer If the equipment is causing harm to the telephone network the telephone company may request that you disconnect the equipment until the problem is resolved Connection to party line service is subject to state tariffs Contact the state public utility commission public service commission or corporation commission for information If your home has specially wired alarm equipment connected to the telephone line ensure the installation of this equipment does not disable your alarm equipment If you have questions about what will disable alarm equipment consult your telephone company or a qualified installer This equipment is hearing aid compatible as defined by the FCC in 47 CFR Section 68 316
20. with Caller ID services the 2nd caller s information will be displayed after you hear a Call Waiting tone page 20 Example BROWN NANCY 1 555 666 7777 Flash Waiting Note Please contact your telephone company for details and availability of this service in your area For assistance please call 1 800 211 PANA 7262 25 Caller ID Service Caller list Caller information for the last 50 different callers will be logged in the caller list You can use this list to return missed calls Caller information includes caller names and phone numbers the date and time of calls and the number of times the caller called Missed calls If a call is not answered the unit treats the call as a missed call The number of missed calls is shown on the handset display This lets you know if you should view the caller list to see who called while you were out Example Handset off the base unit or charger 10 missed calls Revd Phone calls book Note When new messages are recorded in your Voice Mail page 31 you will see Voice Mail instead of missed calls Viewing the caller list and calling back Press Y or a to enter the caller list 2 Press Y to search from the most recent call or press 4 to search from the oldest call e The caller s name and phone number are displayed alternately Example SMITH JACK 3 10P JUN 29 1 555 333 4444 3 10P JUN 29 To exi
21. 321 5555 3 1 Area code Local phone number Example 4 To return a call press ND or 21 Caller ID number auto edit feature Once you call back an edited number see Editing a caller s phone number before calling back the unit can automatically edit other incoming phone numbers each time you receive a call For example you can use this feature to set the unit to ignore the area code of callers in your area code so that you can call these local numbers using caller information without dialing the area code To activate this feature you must edit an item in the caller list see Editing a caller s phone number before calling back then call that number After that calls from that caller s area code will be edited automatically This feature can be turned on or off page 36 The default setting is ON Caller ID Service Note 0 The handset can remember up to 4 area codes to be edited Phone numbers from the 4 most recently edited area codes will be automatically edited This feature will not be activated until edited numbers are called back f you move to another area you can turn this feature off to erase previously edited area codes To use this feature again turn it on and reprogram the area codes you want to edit once again Storing caller information into the phonebook Items in the caller list can be stored into each handset s phonebook Press Y or a to enter t
22. CC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Some cordless telephones operate at frequencies that may cause interference to nearby TVs and VCRs To minimize or prevent such interference the base of the cordless telephone should not be placed near or on top of a TV or VCR If interference is experienced move the cordless telephone further away from the TV or VCR This will often reduce or eliminate interference 52 For assistance please call 1 800 211 PANA 7262 Useful Information FCC RF Exposure Warning This product c
23. Connect the AC adaptor 2 Drive the screws not included into the wall using the wall mount template see below 3 Mount the charger A Slide it down and to the right until it is secure To power outlet ub WW Gz L J961eu9 y 104 zejdw junouu IJEM 44 For assistance please call 1 800 211 PANA 7262 Useful Information Error messages If the unit detects a problem one of the following messages will be displayed on the handset Display message Cause amp solution The called handset is in use o The nance you tried to copy phonebook items to is in use 0 The handset you are calling is too far from the base unit 1 Error eo When you tried to register the handset the handset and the base unit could not link for some reason such as interference from electrical appliances Move the handset and the base unit away from the electrical appliances and try again 0 The other handset tried to send phonebook items to you but there was an error Have the other handset user re send the items to you page 23 Incomplete When the phonebook item s was were sent to another Phonebook full handset the handset s phonebook memory was full and copying stopped Press OFF to exit Erase items from the other handset s phonebook page 22 When phonebook memory is available you can copy all phonebook items page 24 or individual items one by one page 23 No link to
24. IOD OF THE LIMITED WARRANTY Some states do not allow the exclusion or limitation of incidental or consequential damages or limitations on how long an implied warranty lasts so the exclusions may not apply to you This Limited Warranty gives you specific legal rights and you may also have other rights which vary from state to state If a problem with this product develops during or after the Limited Warranty period you may contact your dealer or Servicenter If the problem is not handled to your satisfaction then write to the warrantor s Consumer Affairs Department at the addresses listed for the warrantor PARTS AND SERVICE WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY ARE YOUR RESPONSIBILITY 56 For assistance please call 1 800 211 PANA 7262 Useful Information Customer services Customer Services Directory Obtain Product Information and Operating Assistance locate your nearest Dealer or Servicenter purchase Parts and Accessories or make Customer Service and Literature requests by visiting our Web Site at http www panasonic com consumersupport or contact us via the web at http www panasonic com contactinfo You may also contact us directly at 1 800 211 PANA 7262 Monday Friday 9 am 9 pm Saturday Sunday 10 am 7 pm EST TTY users hearing or speech impaired users can call 1 877 833 8855 Accessory Purchases Purchase Parts Accessories and Instruction Books online for all Panasonic Products by v
25. Panasonic Operating Instructions 2 4 GHz Digital Cordless Phone Model No KX T G2421 2 4 GHz Digital Cordless Phone with Dual Handsets Model No KX T G2422 This unit is compatible with Caller ID To use this feature you must subscribe to the appropriate service offered by your service provider Charge the battery for 6 hours before initial use Please read these Operating Instructions before using the unit and save for future reference For assistance visit our website http www panasonic com for customers in the U S A or Puerto Rico Table of Contents Introduction Your phone 4 Accessory information 5 Important safety instructions 6 For best performance 8 Preparation Connections 9 Battery installation 10 Battery charge 11 Battery replacement 12 Controls and displays 13 Controls 13 DISDlAY 2 662 0 AI 15 Making Answering Calls Making calls 16 Answering calls 17 Useful features during a call 18 HOLD DUHOR 2538 us ee a 18 MUTE button 18 Voice enhancer 18 Clarity booster 19 Call share KX TG2422 only 19 PAUSE button for PBX long distance service Users 19 Flash button 19 For Call Waiting servic
26. Press Y or 4 repeatedly to select the desired setting 6 Press Save then press OFF For assistance please call 1 800 211 PANA 7262 37 Programmable Settings Other options Handset key tone You can select whether or not key tones are heard when keys are pressed Includes confirmation tones and error tones The default setting is ON 1 Press MENU 2 Scroll to Initial setting by pressing Y or a then press gt 3 Scroll to Key tone by pressing Y or A then press gt 4 Press Y or 4 repeatedly to select On or Of f 5 Press Save then press OFF Re registering the handset If No link to base Move closer to base try again is displayed even when the handset is near the base unit you may need to re register the handset to the base unit Important e Make sure the base unit is not being used 0 Have the handset and base unit near each other when re registering the handset KX TG2422 only Confirm the extension number of the handset which has lost the communication by placing the handset on the base unit or charger If you re register the handset using the other handset s extension number 1 or 2 the other handset will not function 1 Handset Press MENU 2 Scroll to Initial setting by pressing Y or 4 then press gt 3 Scroll to Registration by pressing Y or a then press gt 4 KX TG2421 base un
27. attery has been fully charged The CHARGE indicator will remain lit Base unit CHARGE indicator Charger unit KX TG2422 only indicator Note 0 To ensure the battery charges properly clean the charge contacts of the handset base unit and charger with a soft dry cloth once a month Clean more often if the unit is subject to grease dust or high humidity Preparation Battery strength You can confirm the battery strength on the handset display Battery icon Battery strength Low When flashing needs to be recharged Recharging the battery Recharge the battery when Recharge battery is displayed or C_m flashes on the handset display the handset beeps intermittently while it is in use Note Recharge the handset battery for more than 15 minutes or the display will continue showing the indication eo f the battery has been discharged the handset will display Charge for 6h and __ when you place the handset on the base unit or charger For assistance please call 1 800 211 PANA 7262 11 Preparation Battery performance After your Panasonic battery is fully charged you can expect the following performance While in use Up to 5 hours talking While not in use Up to 11 days standby While using the Clarity Booster feature page 19 Up to 3 hours 1 Handset is off the base unit or charger but not in use Note Battery power is co
28. d 2004 Panasonic Communications Co Ltd All Rights Reserved Panasonic Consumer Electronics Company Division of Panasonic Corporation of North America One Panasonic Way Secaucus New Jersey 07094 Panasonic Puerto Rico Inc San Gabriel Industrial Park Ave 65 de Infanteria Km 9 5 Carolina Puerto Rico 00985 Printed in U S A PQQX14382YB DA1104SY2015
29. d at the network interface eo Use caution when installing or modifying telephone lines 6 For assistance please call 1 800 211 PANA 7262 Do not touch the plug with wet hands e The AC adaptor is used as the main disconnect device Ensure that the AC outlet is installed near the unit and is easily accessible Battery To reduce the risk of fire or injury to persons read and follow these instructions Use only the battery ies specified Do not dispose of the battery ies in a fire They may explode Check with local waste management codes for special disposal instructions Do not open or mutilate the battery ies Released electrolyte is corrosive and may cause burns or injury to the eyes or skin The electrolyte may be toxic if swallowed Exercise care when handling the battery ies Do not allow conductive materials such as rings bracelets or keys to touch the battery ies otherwise a short circuit may cause the battery ies and or the conductive material to overheat and cause burns Charge the battery ies provided with or identified for use with this product only in accordance with the instructions and limitations specified in this manual WARNING e To prevent the risk of fire or electrical shock do not expose this product to rain or any type of moisture Medical 0 Consult the manufacturer of any personal medical devices such as pacemakers or hearing aids to determine if the
30. e amp solution Fully charge the battery page 11 The battery has been discharged Fully charge the battery page 11 eo Clean the charge contacts and charge again page 11 The battery may need to be replaced page 12 If you install a new battery fully charge it page 11 eo This is normal Confirm that the battery is properly installed The handset display is blank Power failure The unit will not function This product is not designed to make calls in the event of a power failure We recommend connecting a Fully charge the battery page 11 standard telephone to the same telephone line in the event that emergency calls need to be made during a power failure page 9 For assistance please call 1 800 211 PANA 7262 49 Useful Information Important information about subscription services In order to use Caller ID Call Waiting Call Waiting Caller ID CWID or Voice Mail you must first contact your telephone company and subscribe to the desired service For more information contact your telephone company If the Call Waiting Caller ID CWID feature does not function 0 You may need to contact your telephone company to activate this specific service even if you already subscribed to both Caller ID and Call Waiting with Caller ID services CWID 50 For assistance please call 1 800 211 PANA 7262 Useful Information FCC and other information This equipmen
31. e unit or charger Note eo Talk alternately with the caller in a quiet room f the other party has difficulty hearing you press Y to decrease the speaker volume While on a call you can switch from the receiver to the speakerphone by pressing To switch back to the receiver press Sy To adjust the speaker volume 6 levels high to low are available While using the speaker press v or a repeatedly To dial after confirming the entered number 1 Enter the phone number Example 3334444 Flash Call To correct a digit press lt or gt to move the cursor then press CLEAR Enter the correct number f a pause is required when dialing press PAUSE where needed page 19 To cancel press OFF 2 Press 5 or Call 3 When finished talking press OFF or place the handset on the base unit or charger To redial the last number dialed Press N or 2 2 Press REDIAL 16 For assistance please call 1 800 211 PANA 7262 To make a call using the redial list The last 5 phone numbers dialed are stored in the redial list Press REDIAL The last number dialed will be displayed 2 Press Y or a repeatedly to display the desired number To delete the displayed number press CLEAR To exit the list press OFF 3 Press x or Call Making Answering Calls Answering calls When a call is being received the ringer
32. e users 20 Temporary tone dialing for rotary pulse service USers 20 Phonebook Using the phonebook 21 Adding items to the phonebook 21 Calling someone in the phonebook 22 Editing items in the phonebook 22 Erasing items in the phonebook 22 Chain dial feature 23 Copying phonebook items KX TG2422 WA a ee ieee 23 Copying an item 23 Copying allitems 24 Caller ID Service Using Caller ID service 25 Caller list 12508225 ehesees ved hue 26 Viewing the caller list and calling DACK eee as ee er oe eee a ee 26 Editing a caller s phone number before cang DACK i ete deere pa 27 Storing caller information into the phonebook 27 Erasing caller information 28 Intercom Features Handset locator 29 For KX TG2421 users 29 For KX TG2422 users 29 Intercom KX TG2422 only 29 Transferring a call KX TG2422 only 30 Conference calls KX TG2422 only 30 Voice Mail Service Using Voice Mail service 31 Storing the Voice Mail VM access AUMOEr Lars isa re oon YA 31 Voice Mail VM Tone Detection 31 Listening to Voice Mail messages 32 Message alert 32 Programmable Settings Guide to handset programming 33 Ringer settings 34 Handset ringer volume 34 Handset ring
33. er tone 34 Handset interrupt tone KX TG2422 ON Hees eae eu a 35 Call options 35 POAC Sie is sen ata 35 Voice enhancer 35 Caller ID edit 36 Display options 36 Handset LCD contrast 36 Display language 36 Telephone settings 37 Dialing mode 37 Flash time 37 Line mode 37 Other options 38 Handset key tone 38 Re registering the handset 38 Customer support 38 Programming via direct commands 39 Direct commands chart 39 2 For assistance please call 1 800 211 PANA 7262 Useful Information Belt clip KX TG2421 only 41 Headset optional KX TG2421 only 41 Wall mounting 42 Base unit 42 Charger unit KX TG2422 only 44 Error messages 45 Troubleshooting 46 General use 46 Programmable settings 46 Making answering calls Intercom 47 Phonebook 47 Caller ID 48 Battery charge 49 Power failure 49 Important information about subscription SCIVICCS 2 2 pein ce Se eee bee aie 50 FCC and other information 51 Technical information 54 Base UNI 20888 mme
34. gt 4 Scroll to VM tone detect by pressing Y or a then press gt 5 Press Y or a repeatedly to select On or Of f 6 Press Save then press OFF Listening to Voice Mail messages The unit will let you know that you have new Voice Mail messages in the following ways Voice Mail will be displayed on the handset The message indicator on the handset will flash slowly if message alert feature is turned on 1 Press CS or s then press VM within 15 seconds e f VM is not displayed the Voice Mail access number has not been stored Store the number page 31 OR Press MENU then press Select at V M access 0 The speakerphone will turn on 2 Follow the pre recorded instructions 3 Press OFF when finished Note f Voice Mail still remains on the display even after you have listened to new messages turn it off by pressing and holding OFF until the handset beeps e f your Voice Mail service uses Voice Mail tones and the message is over 3 minutes long the handset may not indicate new messages e f your Voice Mail service uses Voice Mail tones the tones will be heard from any phone connected to the same line If you want to use another phone to listen to Voice Mail messages you have to dial your access number manually Message alert You can select whether or not the message indicator on the handset will flash when new
35. h time 37 Function menu Direct commands 39 Table 33 H Handset locator 29 Headset optional 47 Hold 78 Installation AC adaptor 9 Base unit 9 Charger unit 9 Telephone line cord 9 Intercom 29 Interrupt tone 35 Key tone 38 LCD contrast 36 Line mode 37 Making calls 76 Message alert 32 Microphone 16 Mute 78 Navigator key 14 Noise 8 Pause 19 Phonebook Adding 27 Calling 22 Copying 23 24 Editing 22 Erasing 22 Names 27 Power failure 10 49 Pulse service 20 Redial 16 Redial list 17 Registration 38 Ringer Tone 34 Volume 34 Ringer off 17 34 Rotary service tone dialing 20 Safety instructions 6 Soft keys 15 SP phone 16 Technical information 54 Transferring a call 30 58 For assistance please call 1 800 211 PANA 7262 Troubleshooting Battery charge 49 Caller ID 48 General use 46 Making answering calls Intercom 47 Phonebook 47 Power failure 49 Programmable settings 46 TES VE voice enhancer 18 VM Voice Mail 37 Voice enhancer 78 35 Voice Mail access number 37 Volume control Handset receiver 16 Handset speaker 16 Wall mounting Base unit 42 Charger unit 44 Warranty 55 For assistance please call 1 800 211 PANA 7262 Index 59 If you need assistance with setup or operation 1 Visit our website http www panasonic com consumersupport 2 Contact us via the web at http www panasonic com contactinfo 3 Call us at
36. he caller list 2 Press Y or a repeatedly to display the desired item To edit the number press Edit repeatedly until the number is shown in the desired format see Editing a caller s phone number before calling back step 3 3 Press Save f there is no name information for the caller Enter name will be displayed D Enter the name if necessary see page 21 step 3 2 Press Next then press Save 0 To continue storing other items repeat from step 2 4 Press OFF to exit Note f the caller information does not include a phone number you cannot store it in the phonebook For assistance please call 1 800 211 PANA 7262 2 Caller ID Service Erasing caller information Erasing a selected item 1 Press Y or a to enter the caller list 2 Press Y or a repeatedly to display the desired item 3 Press CLEAR e To erase other items repeat from step 2 To exit the caller list press OFF Erasing all items Make sure that you have no missed calls Press Y or a to enter the caller list 2 Press AIl erase To cancel erasing press No 3 Press Yes 28 For assistance please call 1 800 211 PANA 7262 Handset locator You can locate a misplaced handset by paging it from the base unit For KX TG2421 users 1 Base unit Press HANDSET LOCATOR to page the handset e The IN USE indicator will flash rapidly The handset w
37. he handset is too far from the base unit Move closer link to base Move and try again closer to base try Plug in the base units AC adaptor again and an alarm Raise the base unit antenna tone sounds f the above remedies do not solve the problem the handset may have lost communication with the base unit Register the handset again page 38 cannot hear a dial tone Confirm that the telephone line cord is connected page 9 Disconnect the unit from the telephone line and connect a known working telephone If the working telephone operates properly contact our service personnel to have the unit repaired If the working telephone does not operate properly contact your telephone company Programmable settings cannot program items Programming is not possible while the handset and base unit are being used Do not pause for over 1 minute while programming Move closer to the base unit While programming the A call is being received Answer the call and start again handset starts to ring from the beginning after hanging up 46 For assistance please call 1 800 211 PANA 7262 Useful Information Making answering calls Intercom Problem Cause amp solution Static is heard sound e Move the handset and the base unit away from other cuts in and out electrical appliances Interference from other e Move closer to the base unit electrical units Raise the base unit antenna
38. ill beep for 1minute 2 Base unit To stop paging press HANDSET LOCATOR OR Handset To stop paging press OFF For KX TG2422 users 1 Base unit Press HANDSET LOCATOR JZ or HANDSET LOCATOR Z to page the handset e The IN USE indicator will flash rapidly 0 The handset will beep for 1minute 2 Base unit To stop paging press HANDSET LOCATOR or HANDSET LOCATOR Z OR Handset To stop paging press OFF Intercom Features Intercom KX TG2422 only Intercom calls can be made between 2 handsets Note f you have difficulty hearing the other party while using the speaker decrease the speaker volume f you receive a phone call while talking on the intercom you will hear 2 tones page 35 To answer the call press OFF then press x or eo You cannot change the ringer tone for intercom calls Example When handset 1 calls handset 2 1 Handset 1 Press INTERCOM e The paged handset will beep for 1 minute To stop paging press OFF 2 Handset 2 Press SN 4 or INTERCOM to answer 3 When finished talking press OFF or place the handset on the base unit or charger For assistance please call 1 800 211 PANA 7262 29 Intercom Features Transferring a call KX TG2422 only Outside calls can be transferred from one handset to the other 1 During an outside call press INTERCOM The call will be put on hold 2 To page the
39. isiting our Web Site at http www pasc panasonic com or send your request by E mail to npcparts us panasonic com You may also contact us directly at 1 800 332 5368 Phone 1 800 237 9080 Fax Only Monday Friday 9 am to 8 pm EST Panasonic Services Compan 20421 84th Avenue South Kent WA 98032 We Accept Visa MasterCard Discover Card American Express and Personal Checks TTY users hearing or speech impaired users can call 1 866 605 1277 Service in Puerto Rico Panasonic Puerto Rico Inc San Gabriel Industrial Park Ave 65 de Infanteria Km 9 5 Carolina Puerto Rico 00985 Phone 787 750 4300 Fax 787 768 2910 For assistance please call 1 800 211 PANA 7262 57 Index Index A Accessories 5 Answering calls 17 Auto talk 17 35 B Backlit display 15 Backlit handset keypad 15 Base unit location 8 Battery Charge 11 Installation 70 Performance 12 Replacement 72 Strength 11 Belt clip 47 C Caller ID edit 36 Caller ID number auto edit 27 Caller ID service 25 Caller list Calling back 26 Editing 27 Erasing 28 Storing 27 Viewing 26 Call share 19 Call Waiting Caller ID 25 Call waiting tone 20 Chain dial 23 Clarity booster 19 Conf Conference 30 Conference calls 30 Controls 13 Copy phonebook 23 24 Customer support 38 D Dialing mode 37 Display 75 Display language 36 E Error messages 45 F FCC and other information 57 Flash button 79 Flas
40. it Press and hold HANDSET LOCATOR until the CHARGE indicator flashes KX TG2422 base unit Press and hold the locator handset button that corresponds to the handset you want to re register HANDSET LOCATOR 7 or HANDSET LOCATOR Z until the CHARGE indicator flashes After the CHARGE indicator starts flashing the rest of the procedure must be completed within 1 minute 5 Handset Press OK then wait until the handset beeps Registration is complete Customer support The handset can display the Internet address where you can download operating instructions for this product using your computer 1 Press MENU 2 Scroll to customer support by pressing Y or 4 then press gt 0 www panasonic com support will be displayed 3 Press OFF 38 For assistance please call 1 800 211 PANA 7262 Programmable Settings Programming via direct commands You can also program most features using direct commands special codes that take you directly to the feature you wish to program and allow you to select the desired setting There is no need to scroll through the units menus Details of each feature can be found on the corresponding pages Press MENU 2 Enter the desired feature code shown below 3 Enter the desired setting code shown below This step may vary depending on the feature being programmed 4 Press Save 5 Press OFF to exit programming mode
41. it should be kept free from excessive smoke dust high temperature and vibration The unit should not be exposed to direct sunlight Do not place heavy objects on top of the unit When you leave the unit unused for a long period of time unplug this unit from power outlet 0 The unit should be kept away from heat sources such as heaters kitchen stoves etc It should not be placed in rooms where the temperature is less than 5 C 41 F or greater than 40 C 104 F Damp basements should also be avoided shortened when the unit is used in the following places Near obstacles such as hills tunnels undergrounds near metal objects such as wire fences etc Operating near 2 4 GHz electrical appliances may cause interference Move away from the electrical appliances Routine care eo Wipe the outer surface of the unit with a soft cloth Do not use benzine thinner or any abrasive powder For assistance please call 1 800 211 PANA 7262 Preparation Connections Base unit Telephone line cord To power outlet 120 V AC 60 Hz AC adaptor Charger unit KX TG2422 only To power outlet 120 V AC 60 Hz O mab O DNCEGUU ES Bottom of the charger Fasten the AC adaptor cord to prevent it from being disconnected For assistance please call 1 800 211 PANA 7262 9 Preparation Note Use only the included Panasonic AC adaptor PQLV19 0 The AC adaptor must remai
42. k then press Search 2 Press Y or a repeatedly to display the desired item 3 Press Edit 4 Edit the name if necessary See the character table on page 21 for character entry 5 Press Next 6 Edit the phone number if necessary 7 Press Next then press Save eo To edit other items repeat from step 2 8 Press OFF Erasing items in the phonebook Press Phonebook then press Search 2 Press Y or a repeatedly to display the desired item 3 Press CLEAR 4 Press Yes To cancel erasing press No e To erase other items repeat from step 2 5 Press OFF 22 For assistance please call 1 800 211 PANA 7262 Chain dial feature This feature allows you to dial phone numbers from the phonebook while you are on a Call Example Using a long distance calling card Dial from the phonebook 1 800 012 3456 Calling card access number 2 When prompted dial from the phonebook 1234 Calling card PIN 3 When prompted dial from the phonebook 1 555 012 3456 the person you want to call 1 During an outside call press MENU 2 Press 1 to select Phonebook 3 Press Y or 4 repeatedly to display the desired item 4 Press Call Repeat from step 1 to dial other numbers Note When storing a calling card access number and your PIN in the phonebook as one phonebook item press PAUSE to add pauses after the number and PIN as
43. ls Other telephone equipment may be interfering with this unit Disconnect the other equipment and try again The caller requested not to send caller information page 25 f a call is being transferred to you the caller information will not be displayed Generally caller information is displayed from the 2nd ring The caller list incoming The Caller ID number auto edit feature is turned off phone numbers are not Turn it on and try again page 36 edited automatically You need to call back the edited number to activate Caller ID number auto edit cannot dial the phone The phone number you dialed might have an incorrect number edited in the edited pattern for example the long distance 1 or the caller list area code is missing Edit the phone number with another pattern page 27 The display exits the The handset automatically exits after 1 minute of caller list while searching inactivity 48 For assistance please call 1 800 211 PANA 7262 Battery charge Problem Recharge battery is displayed C_m flashes or the handset beeps intermittently Charge for 6h and __ are displayed and the handset does not work charged the battery fully but Recharge battery is still displayed and or C_m continues to flash or Charge for 6h and __ are displayed The CHARGE indicator does not go out after the battery has been charged Useful Information Caus
44. mation Limited Warranty Limits And Exclusions This Limited Warranty ONLY COVERS failures due to defects in materials or workmanship and DOES NOT COVER normal wear and tear or cosmetic damage The Limited Warranty ALSO DOES NOT COVER damages which occurred in shipment or failures which are caused by products not supplied by the warrantor or failures which result from accidents misuse abuse neglect mishandling misapplication alteration faulty installation set up adjustments misadjustment of consumer controls improper maintenance power line surge lightning damage modification introduction of sand humidity or liquids commercial use such as hotel office restaurant or other business or rental use of the product or service by anyone other than a Factory Servicenter or other Authorized Servicer or damage that is attributable to acts of God THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER LIMITED WARRANTY COVERAGE THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT OR ARISING OUT OF ANY BREACH OF THIS LIMITED WARRANTY As examples this excludes damages for lost time lost calls or messages cost of having someone remove or re install an installed unit if applicable travel to and from the servicer The items listed are not exclusive but are for illustration only ALL EXPRESS AND IMPLIED WARRANTIES INCLUDING THE WARRANTY OF MERCHANTABILITY ARE LIMITED TO THE PER
45. mple 9p 15556667777 Flash Call 3 Press 95 4 or Call Note 0 A 3 5 second pause is inserted each time PAUSE is pressed Press repeatedly to insert longer pauses Flash button Pressing Flash allows you to use special features of your host PBX such as transferring an extension call or accessing optional telephone services such as Call Waiting Example Talk 00 00 20 Flash Note eo To change the flash time see page 37 For assistance please call 1 800 211 PANA 7262 19 Making Answering Calls For Call Waiting service users To use Call Waiting you must subscribe to your telephone company s Call Waiting service This feature allows you to receive calls while you are already talking on the phone If you receive a call while on the phone you will hear a Call Waiting tone Press Flash to answer the 2nd call e The 1st call is put on hold while you answer the 2nd call To switch between calls press Flash Note Please contact your telephone company for details and availability of this service in your area Temporary tone dialing for rotary pulse service users You can temporarily switch the dialing mode to tone when you need to access touch tone services for example answering services telephone banking services etc Press X TONE before entering access numbers which require tone dialing Note e The dialing mode will return to pulse when yo
46. n connected at all times It is normal for the adaptor to feel warm during use e The AC adaptor should be connected to a vertically oriented or floor mounted AC outlet Do not connect the AC adaptor to a ceiling mounted AC outlet as the weight of the adaptor may cause it to become disconnected 0 The unit will not work during a power failure We recommend connecting a standard telephone to the same telephone line or to the same telephone jack using the Panasonic KX J66 T adaptor Emergency power can be supplied to the unit by connecting a Panasonic battery back up power supply noted on page 5 If you subscribe to an xDSL service Please attach a noise filter contact your xDSL provider to the telephone line between the base unit and the telephone line jack in the event of the following Noise is heard during conversations Caller ID features page 25 do not function properly To single line telephone jack RJ11C n n Telephone DE line cord Noise filter For xDSL users Battery installation Insert the battery and press it down until it snaps into the compartment 10 For assistance please call 1 800 211 PANA 7262 Battery charge Place the handset on the base unit or charger for 6 hours before initial use The unit will beep once the CHARGE indicator will light and Charging will be displayed Charge completed is displayed when the b
47. necessary page 19 f you have rotary or pulse service you need to press X before pressing MENU in step 1 to change the dialing mode temporarily to tone For assistance please call 1 800 211 PANA 7262 Phonebook Copying phonebook items KX TG2422 only You can copy one or all of the phonebook items of one handset to the phonebook of the other handset Important e Make sure the destination handset is not in use Do not place your handset on the base unit or charger until copying has finished otherwise copying will stop f an outside call is received during the phonebook copy copying will stop You will need to copy the item s later Copying an item 1 Press MENU 2 Scroll to Copy phonebook by pressing Y or 4 then press gt 3 Scroll to Copy 1 item by pressing Y or a then press gt 4 Press Y or 4 repeatedly to display the desired item 0 To search for the item by initial see page 22 5 Press Send When the item has been copied Complete will be displayed 0 The destination handset display will show Phonebook Receiving then Phonebook Received To copy another item repeat from step 4 6 Press OFF 23 Phonebook Copying all items Press MENU 2 Scroll to Copy phonebook by pressing Y or a then press gt 3 Scroll to Copy all items by pressing Y or a then press gt eo When
48. nsumed whenever the handset is off the base unit or charger even when the handset is not in use The longer you leave the handset off the base unit or charger the shorter you can actually talk on the handset Actual battery performance depends on a combination of how often the handset is in use and how often it is not in use Once the battery is fully charged you do not have to charge it again until Recharge battery Is displayed or C_m flashes This will maximize the battery life Battery replacement If battery performance diminishes make sure you have cleaned the charge contacts and fully charged the battery The battery needs to be replaced if any of the following are displayed after a few phone calls even when you have fully charged the battery Recharge battery Cm flashing Charge for 6h ae Use only the rechargeable Panasonic battery noted on page 5 1 Press the notch on the cover firmly and slide it as indicated by the arrow 2 Replace the old battery with a new one and close the cover see page 10 for battery installation Attention A nickel metal hydride battery that is recyclable powers the product you have purchased Please call 1 800 8 BATTERY for information on how to recycle this battery 12 For assistance please call 1 800 211 PANA 7262 Preparation Controls and displays Controls Base unit KX TG2421 KX TG2422 CO E Antenna O
49. ntrast You can adjust the handset display contrast There are 6 levels The default setting is level 3 Press MENU 2 Scroll to Initial setting by pressing Y or a then press gt 3 Scroll to LCD contrast by pressing Y or a then press gt 4 Press Y or 4 repeatedly to select the desired setting 5 Press Save then press OFF Display language You can select either English default or Espa ol as the display language 1 Press MENU 2 Scroll to Initial setting by pressing Y or 4 then press gt 3 Scroll to Change language by pressing Y or 4 then press gt 4 Press Y or 4 repeatedly to select the desired language You can also select by pressing English or Espa ol 5 Press Save or Salvar then press OFF Note f you select a language you cannot read press MENU 0 8 1 Save to change the display language to English 36 For assistance please call 1 800 211 PANA 7262 Telephone settings Dialing mode If you cannot make calls change this setting depending on your telephone line service Tone default For tone dial service Pulse For rotary pulse dial service 1 Press MENU 2 Scroll to Initial setting by pressing Y or a then press gt 3 Scroll to Set tel line by pressing Y or a then press gt 4 Scroll to Set dial mode by pressing Y or a
50. o reduce the risk of electric shock do not disassemble this unit Take the unit to an authorized service center when service is required Opening or removing covers may expose you to dangerous voltages or other risks Incorrect reassembly can cause electric shock when the unit is subsequently used 12 Unplug this unit from power outlets and refer servicing to an authorized service center when the following conditions occur A When the power cord is damaged or frayed B If liquid has been spilled into the unit C Ifthe unit has been exposed to rain or water D Ifthe unit does not work normally by following the operating instructions Adjust only controls covered by the operating instructions Improper adjustment may require extensive work by an authorized service center E Ifthe unit has been dropped or physically damaged F Ifthe unit exhibits a distinct change in performance 13 During thunderstorms avoid using telephones except cordless types There may be a remote risk of an electric shock from lightning 14 Do not use this unit to report a gas leak when in the vicinity of the leak SAVE THESE INSTRUCTIONS CAUTION Installation Never install telephone wiring during a lightning storm Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations 0 Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnecte
51. omplies with FCC radiation exposure limits set forth for an uncontrolled environment To comply with FCC RF exposure requirements the base unit must be installed and operated with its antenna located 20 cm or more between antenna and all person s body excluding extremities of hands wrist and feet The handset unit may be carried and operated with only the specific provided belt clip Other non tested belt clips or similar body worn accessories may not comply and must be avoided The base and handset units must not be co located or operated in conjunction with any other antenna or transmitter Note KX TG2422 is not included a belt clip For assistance please call 1 800 211 PANA 7262 53 Useful Information Technical information Base unit Operating environment 5 C 40 C 41 F 104 F Frequency 2 4 GHz 2 48 GHz Dimensions Approx height 125 mm x width 140 mm x depth 135 mm 479 39 x 51 2 x 59 46 Mass Weight Approx 312 g 0 69 Ib Power consumption Standby Approx 2 7 W Maximum Approx 5 0 W Power supply AC adaptor 120 V AC 60 Hz Handset Operating environment 5 C 40 C 41 F 104 F Frequency 2 4 GHz 2 48 GHz Dimensions Approx height 167 mm x width 48 mm x depth 31 mm 6 46 x 17 3 x 17 39 Mass Weight Approx 107 g 0 24 Ib Power supply Ni MH battery 2 4 V 830 mAh Security codes 1 000 000 Charger unit
52. ox password press PAUSE to add pauses page 19 between the access number and the password as necessary Consult your telephone company for the required pause time Example 1 222 333 4444 PPPP 8888 VM access Pauses Password number To erase the Voice Mail access number Repeat steps 1 to 4 then press and hold CLEAR until all digits are erased Press Save then press OFF Voice Mail VM Tone Detection Your telephone company sends special signals sometimes called Voice Mail tones or stutter tones to the unit to let you know you have new Voice Mail messages If you hear a series of dial tones followed by a continuous dial tone after you press or i you have new Voice Mail messages Minutes after you hang up a call or after the phone stops ringing your unit will check the phone line to see if new Voice Mail messages have been recorded The default setting is ON Turn this feature off when You do not subscribe to Voice Mail service Your telephone company does not send Voice Mail tones Your phone is connected to a PBX If you are not sure which setting is required consult your telephone company For assistance please call 1 800 211 PANA 7262 31 Voice Mail Service Turning VM detection on off 1 Press MENU 2 Scroll to Initial setting by pressing Y or a then press gt 3 Scroll to Voice Mail by pressing Y or a then press
53. p of the clip pull the right edge in the direction of the arrow A mi Useful Information Headset optional KX TG2421 only Connecting an optional headset to the handset allows hands free phone conversations Please use only a Panasonic headset See page 5 for compatible headsets and ordering information To connect an optional headset to the handset e Model shown is KX TCA86 Note e To switch to the speakerphone press lt To return to the headset press RS For assistance please call 1 800 211 PANA 7262 41 Useful Information Wall mounting Base unit The base unit can be mounted on a wall phone plate Connect the AC adaptor and the telephone line cord 2 Insert the hooks on the wall mounting adaptor into the holes and on the base unit F gt SS Cues G Ne j 42 For assistance please call 1 800 211 PANA 7262 Useful Information 3 Adjust the adaptor to hold the base unit then push it in the direction of the arrow until it clicks into place 4 Connect the telephone line cord Mount the unit then slide it down Raise the antenna To remove the wall mounting adaptor While pushing down the release levers remove the adaptor For assistance please call 1 800 211 PANA 7262 43 Useful Information Charger unit KX TG2422 only The charger can be wall mounted as shown below
54. ram these settings using one of the handsets you will not need to program the same item using the other handset KX TG2422 only VM tone detect page 31 2 Note To exit programming press OFF at any time To go back to the previous menu press lt or Back or press gt or Select while Go back is displayed For assistance please call 1 800 211 PANA 7262 33 Programmable Settings Ringer settings Handset ringer volume 4 levels high medium low off are available The default setting is HIGH 1 Press MENU 2 Scroll to Ringer setting by pressing Y or a then press gt Ringer setting 3 Scroll to Ringer volume by pressing Y or a then press gt Ringer volume 4 Press Y or 4 repeatedly to select the desired volume Ringer volume Low BEEEEE High Back VA Save e To turn the ringer off press Y repeatedly until Off is displayed 5 Press Save Note When the ringer volume is set to off the handset will display Ringer off and will not ring for outside calls The handset will ring at the low level for intercom calls Handset ringer tone You can change the ringer tone heard when an outside call is received There are 3 tones and 4 melodies The default setting is Tone 1 1 Press MENU 2 Scroll to Ringer setting by pressing Y or 4 then press gt Ringer setting 3 Scroll to Ringer tone
55. re using the unit eo When a function does not appear above a soft key the soft key has no function fan Revd Phone calls book Li T OOO ANK Soft key examples Display function Revd Enters caller list calls VM Dials Voice Mail access number Establishes a conference wA call 1 KX TG2422 only Backlit display The handset display will light for a few seconds after pressing any of the handset s controls or lifting the handset off the base unit or charger They will also light when a call is being received For assistance please call 1 800 211 PANA 7262 15 Making Answering Calls Making calls a DE RE HII Navigator key Soo mure arme CLEAR PAUSE Ik Se HOLD a REDIAL Aa BS Microphone 1 Lift the handset and press 0 Talk will be displayed 2 Dial the phone number 3 When finished talking press OFF or place the handset on the base unit or charger Note Line in use is displayed when someone is talking on the other handset KX TG2422 only or another phone To adjust the receiver volume 3 levels high medium low are available While using the receiver press Y or a repeatedly To use the speakerphone 1 Lift the handset and press x 0 sP phone will be displayed 2 Dial the phone number 3 When the other party answers speak into the microphone 4 When finished talking press OFF or place the handset on the bas
56. rphone or intercom mode Do not pause for over 1 minute while storing While storing an item in A call is being received Answer the call and start again the phonebook the from the beginning after hanging up handset starts to ring For assistance please call 1 800 211 PANA 7262 47 Useful Information Copying stopped with an 0 The destination handset may have lost communication item displayed with the base unit or the destination handset user may have pressed Sx or 2 The displayed phonebook item was not copied to the handset Press OFF Confirm that the destination handset is in standby mode i e not in use and try again The display exits the The handset automatically exits after 1 minute of phonebook while inactivity searching Caller ID The handset does not You have not subscribed to Caller ID service Contact display the caller s name your telephone company to subscribe and or phone number f your unit is connected to any additional telephone equipment such as Caller ID box or wireless telephone jack disconnect the unit from the equipment and plug the unit directly into the wall jack eo f your unit is connected to a telephone line with xDSL service we recommend connecting a noise filter between the base unit and the telephone line jack Contact your xDSL provider for details 0 The name display service may not be available in some areas Contact your telephone company for detai
57. t complies with Part 68 of the FCC rules and the requirements adopted by the ACTA On the bottom of this equipment is a label that contains among other information a product identifier in the format US ACJ If requested this number must be provided to the telephone company Registration No eres found on the bottom of the unit 0 Ringer Equivalence No REN 0 1B A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA A compliant telephone cord and modular plug is provided with this product It is designed to be connected to a compatible modular jack that is also compliant The REN is used to determine the number of devices that may be connected to a telephone line Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call In most but not all areas the sum of RENs should not exceed five 5 0 To be certain of the number of devices that may be connected to a line as determined by the total RENs contact the local telephone company For products approved after July 23 2001 the REN for this product is part of the product identifier that has the format US AAAEQ TXXXX The digits represented by are the REN without a decimal point e g 03 is a REN of 0 3 If this equipment causes harm to the telephone network the telephone company
58. t the caller list press OFF 3 Press N or 21 Note You can also press Revd calls to enter the caller list Calling back will not be possible if the caller information does not include a phone number 0 In some cases you may have to edit the number before dialing For example you may have to delete 1 and the area code KX TG2422 only Each handset has its own caller list If you viewed the caller list or answered a call on one handset the same information in the other handset will be displayed as missed calls Displayed symbols eo f the same caller calls more than once it will be displayed with the number x2 to x9 Only the date and time of the most recent call will be stored e A V is displayed next to items which have already been viewed or answered on this handset 26 For assistance please call 1 800 211 PANA 7262 Editing a caller s phone number before calling back You can edit a phone number in the caller list by removing its area code and or the long distance code 1 Press Y or a to enter the caller list 2 Press Y or 4 repeatedly to display the desired item 3 Press Edit repeatedly until the phone number is shown in the desired format Each time you press Edit the phone number will be rearranged into one of 3 patterns Local phone number Example 321 5555 2 Area code Local phone number Example 555
59. the conference by pressing Conf 30 For assistance please call 1 800 211 PANA 7262 Using Voice Mail service Voice Mail is an automatic answering service offered by your telephone company If you subscribe to this service your telephone company s Voice Mail system can answer calls for you when you are unavailable to answer the phone or when your line is busy Messages are recorded by the telephone company not your telephone Note Please contact your telephone company for details and availability of this service in your area Storing the Voice Mail VM access number In order to listen to your Voice Mail messages page 32 you must dial your telephone company s Voice Mail access number Once you have stored your Voice Mail access number you can dial it automatically by pressing VM page 32 1 Press MENU 2 Scroll to Initial setting by pressing Y or a then press gt 3 Scroll to Voice Mail by pressing Y or 4 then press gt 4 Scroll to Store VM access by pressing Y or a then press gt 5 Enter your access number max 32 digits To correct a digit press gt or lt to move the cursor then press CLEAR Enter the correct number f a pause is required when dialing press PAUSE where needed page 19 6 Press Save then press OFF Voice Mail Service Note When storing your Voice Mail access number and your mailb
60. u hang up 20 For assistance please call 1 800 211 PANA 7262 Using the phonebook The handset phonebook allows you to make calls without having to dial manually You can add 50 names and phone numbers to the handset phonebook and search for phonebook entries by name Adding items to the phonebook Press Phonebook Revd calls Phone book 2 Press Add The display shows the number of items in the phonebook Example Phonebook 7 items Add Search 3 Enter the name max 16 characters See the character table for entry Enter name Back Next 4 Press Next 5 Enter the phone number max 32 digits f a pause is required when dialing press PAUSE where needed page 19 Enter phone no 6 Press Next eo f you want to change the name and number press Edit then repeat from step 3 Example Tom 555 765 4321 Edit Save Phonebook 7 Press Save e To add other items repeat from step 2 8 Press OFF Character table The dial keys can be used to enter characters To enter a character press the appropriate dial key repeatedly if necessary To enter another character that is located on the same dial key first press gt to move the cursor to the next space mM fs BI evcascz 4 ghi GHI 4 HS fj ki JKL 5S t no MNOS fe tuvtuve te wx y 2WxYZ0 fo foe Space wm CS CLEAR To delete a character or number To edit correct a
61. ure can improve sound clarity when the handset is used in an area where there may be interference During an outside call this feature will be turned on automatically when necessary This feature will turn off when you hang up or put a call on hold It will not turn off automatically during a call You can also turn this feature on or off manually 1 Press MENU during an outside call 2 Press 2 to select Booster on or Booster off You can also select Booster on or Booster off by pressing Y or A then pressing gt 1 Phonebook gt 2 Booster on eo While this feature is turned on BOOST will flash on the display Note f this feature is turned off manually during a call it will not be turned on automatically during the same call eo While this feature is turned on battery operating time will be shortened page 12 Call share KX TG2422 only When the other handset is on an outside call this feature allows you to join that call To join a conversation press or x when the other handset is on an outside call 0 Conference will be displayed PAUSE button for PBX long distance service users A pause is sometimes required when making calls using a PBX or long distance service For example if you need to dial the line access number 9 when making outside calls with a PBX Press 9 2 Press PAUSE then dial the phone number exa
62. urned on you can answer a Call by lifting the handset off the base unit or charger without pressing x The default setting is OFF 1 Press MENU 2 Scroll to Initial setting by pressing Y or 4 then press gt 3 Scroll to Auto talk by pressing Y or 4 then press gt 4 Press Y or 4 repeatedly to select On or Of f 5 Press Save then press OFF Note f you subscribe to Caller ID service and want to view the caller s information on the handset display after lifting up the handset to answer a call turn off this feature Voice enhancer You can turn the voice enhancer feature on or off The default setting is OFF 1 Press MENU 2 Scroll to Voice enhancer by pressing Y or 4 then press gt 3 Press v or 4 repeatedly to select On or Of f 4 Press Save then press OFF eo When turned on will be displayed For assistance please call 1 800 211 PANA 7262 35 Programmable Settings Caller ID edit You can turn the Caller ID number auto edit feature page 27 on or off The default setting is ON Press MENU 2 Scroll to Initial setting by pressing Y or a then press gt 3 Scroll to Caller ID edit by pressing Y or a then press gt 4 Press Y or 4 repeatedly to select On or Of f 5 Press Save then press OFF Display options Handset LCD co
63. y are adequately shielded from external RF radio frequency energy The unit operates in the frequency range of 2 4 GHz to 2 48 GHz and the power output level can range from 0 04 to 0 1 watts Do not use For assistance please call 1 800 211 PANA 7262 Introduction the unit in health care facilities if any regulations posted in the area instruct you not to do so Hospitals or health care facilities may be using equipment that could be sensitive to external RF radio frequency energy Introduction 0 The maximum calling distance may be For best performance Base unit location noise The base unit and handset use radio waves to communicate with each other For maximum distance and noise free operation we recommend the following Placing the unit away from electrical appliances such as a TV personal computer or another cordless phone Placing the base unit in a HIGH and CENTRAL location with no obstructions such as walls eo Raising the antenna vertically f you use the handset near a microwave oven which is being used noise may be heard Move away from the microwave oven and closer to the base unit f you use the handset near another cordless phone s base unit noise may be heard Move away from the other cordless phone s base unit and closer to your base unit Environment Keep the unit away from electrical noise generating devices such as fluorescent lamps and motors The un

Panasonic KX-TG2421W Cordless Phone (KXTG2421W)

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