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HP SureStore Optical 1200ex External Magneto

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1. HOURS Number of operation hours time the power was on Some of the time may be while in power reduction mode OVES Total moves and move attempts by the disk transport mechanism FLIPS Total disk transport mechanism flips XLATES Total disk transport mechanism horizontal moves ROTATES Total mailslot rotations DRIVE LOADS Press ENTER to select the logs under this selection DRIVE Total disk loads for the drive numbered 3 DRIVE FW Press ENTER to select the logs under this selection D REV X XX Drive firmware revision code D is the drive number and x xx is the code Press NEXT or PREV to select drive numbers DRIVE SN Press ENTER to select the logs under this selection D XXXXXXX Serial number of the drive where is the drive number Press NEXT or PREV to select drive numbers HARD ERROR Log of unrecoverable errors commands that did not successfully complete Returns either No HARD ENTRIES or ENTRY There may be multiple hard error numbers Press ENTER to view the log for the currently displayed error or press NEXT to select the next error Log entries are described in the rows following RECOVERY ERROR in this table 3 24 Chapter 3 Operating the Jukebox Retrieving Log History Log Name Description SOFT ERROR Log of r
2. else B 7 Adding Devices to the Bus B 8 Default SCSI IDs in the Jukebox When Using Basic SCSI Addressing and When Using UN Mode v fos cates GA EGIT IUE IO ER ORE B 12 Safety and Regulatory Information Overview of this Appendix lslsseeeeeeeeee eh C 2 CDRH Regulations USA Only 0 0 0 cee ee C 3 EC Radio Frequency Interference Statement Europe Only C 4 United Kingdom Telecommunications Act 1984 000 C 5 Declaration of Conformity 0 0 e cece eee ee C 6 Herstellerbescheinigung asee repen tobo TEE OS ee eens C 7 English Translation of German Sound Emission Directive C 7 Turvallisuusyhteenveto lesse II C 8 LaserturvallisuUS sivo DR Boe eee ah RR UE RENE ORE C 8 Huolto doo et date et ema bu es hie ebat seb ebd ts C 8 English Translation of Finland Regulatory Information C 9 Japanese VCCI Statement oerion 0 0 eee eee eee C 10 Glossary Index viii Figures Figure 1 1 Figure 1 2 Figure 1 3 Figure 1 4 Figure 1 5 Figure 2 1 Figure 2 2 Figure 3 1 Figure 3 2 Figure 3 3 Figure B 1 Figure B 2 Figure B 3 Figure B 4 Figure B 5 Right Side Panel Features 10 Drive Jukebox Shown 1 4 Connecting a 4 or 6 Drive Jukebox 0 004 1 10 Connecting a 10 Drive Jukebox Two Host Adapters Basic SCSI Addressing opes RR bls Sa REOR RR REA 1 13 Connecting a
3. BUS 1 gt gt JXBX ID 6 LUN 0 le DRV 1 ID 6 LUN 10 E DRV 2 ID 6 LUN 2 ws DRV 3 ID 6 LUN 3 z S DRV 4 ID 6 LUN 4 BUS2 gt gt DRV 5 ID 5 LUN O DRV 6 ID 5 LUN 1 DRV 7 ID 5 LUN 2 DRV 8 ID 5 LUN 3 DRV 9 ID 5 LUN 4 DRV 10 ID 5 LUN 5 Appendix B B 17 Operating This Jukebox on a SCSI Bus Default SCSI IDs in the Jukebox When Using Basic SCSI Addressing and When Using LUN Mode Figure B 5 Ten Drives One Host Adapter LUN Addressing Controller Drives Use Different IDs Drive 1 Drive 2 Drive 3 Drive 4 IDS l IDS LL IDS c IDS i LUN O LUN 1 LUN2 LUN 3 l Jukebox Controller Drive 5 Drive 6 Drive 7 Drive 8 Drive 9 Drive 10 ID6 LUNO ID4 me ID4 ho ID4 j ID4 Hj ID4 fem ID4 I LUN O LUN 1 LUN 2 LUN 3 LUN 4 wns BUS 1 i i i s Jukebox EM Interface Interface 0000000000000 l ry O RENDER Si uiri Host Computer Host Adapter ID7 LUNO Displays on the Control Panel Under CHOOSE LUN MODE menu gt gt LUN MODE ON Under SCSI IDs VIEW IDs gt BUS 1 gt JXBX ID 6 LUN O DRV 1 ID 5 LUN O DRV 2 ID 5 LUN 1 DRV 3 ID 5 LUN 2 DRV 4 ID 5 LUN 3 BUS 2 gt gt DRV 5 ID 4 LUN O DRV 6 ID 4 LUN 1 DRV 7 ID 4 LUN 2 DRV 8 ID 4 LUN 3 DRV 9 ID 4 LUN 4 DRV 10 ID 4 LUN 5 Appendix B Operating This Jukebox on a SCSI Bus Default SCS
4. 2 Follow your jukebox application s instructions for labeling the disks according to what you will be doing with the disks example archiving moving them to another jukebox etc Turning off the jukebox in the next step could cause data loss if not done correctly Do not turn off power to the jukebox until you are sure the SCSI bus is inactive Removing power from a SCSI peripheral when the bus is active can result in data loss and or indeterminate bus states Check your host system manuals for information about checking the SCSI bus status If your computer is connected to a LAN be sure to check with your system administrator before turning off power to the jukebox Chapter 1 1 21 WARNING NOTE Setting Up the Jukebox Moving or Shipping the Jukebox 7 Switch jukebox power OFF 8 on Figure 1 1 Remove the right side lower access panel by pulling on the bottom of the panel and then lifting it off 6 Figure 1 1 If screws are installed on the bottom corners of the panel use a flatblade screwdriver or T 15 Torx driver to remove the screws Remove the power cord and the SCSI cable connections Loosen the 1 2 inch nut securing each leveler foot and screw the four feet up to raise them away from the floor Remove the chocks from the four caster wheels on the bottom of the jukebox Push the jukebox only from the right or left sides see Figure 1 1 Pushing the jukebox from either the front or back sides could
5. 5 Press NEXT to change the setting and then press ENTER WAIT FOR UPDATE and then TURNED OFF or TURNED ON display briefly Then SCSI ID S displays You may now view the SCSI ID and LUN numbers using VIEW ID S orseta new SCSI ID number using SET ID S See the following two sections Viewing the Current SCSI IDs READY gt ADMIN gt SCSI ID S gt VIEW ID S gt BUS 1 BUS 2 If you are unfamiliar with basic SCSI addressing or LUN addressing refer to Appendix B A web site is also available for more extensive information at www hp com isgsupport optical index html Start with READY in the display 1 Press NEXT until ADMIN displays and then press ENTER 2 Enter the administration password Instructions for entering this password are in Entering the Administration Menu Password previously in this chapter 3 Press NEXT until SCSI ID S displays and then press ENTER 4 VIEW ID S displays Press ENTER 5 BUS 1 displays If you want to view the IDs on Bus 1 press ENTER If you want to view the IDs on Bus 2 press NEXT until BUS 2 displays and then press ENTER 6 JKBX ID LUN orDRV ID LUN displays JKBX ID stands for the current ID of the jukebox controller DRV ID 4is the current ID setting of the displayed drive number and LUN is the current logical unit number Press NEXT or PREV to scroll through the current SCSI IDs and L
6. Ireland Italy English language support from other European countries 04 50 43 9853 0660 6386 German y 0180 5 25 81 43 Netherland 020 606 8751 01 622 5525 United Kingdom 02 26410350 02 626 8806 Norway 22 11 6299 02 626 8807 Portugal 01 441 7199 3929 4099 Spain 902 321 123 0203 47288 Sweden 08 619 2170 Switzerland 0848 80 11 11 0171 512 5202 Q an Y o o Bg uo op 3B o5 lent me 44 171 512 5202 Asia Pacific HP Customer Support Center Australia China Japan Korea Appendix A 8 30 17 30 Mon Fri 8 30 17 30 Mon Fri 9 00 1200 13 00 17 00 Mon Fri 8 30 1900 Mon Fri 03 9272 8000 8610 62625666 x5602 5609 5611 5612 8610 62 61 4174 8610 62 61 4175 8610 62 61 4176 3 3335 8338 02 3270 0700 080 999 0700 toll free A 11 NOTE Supplies and Customer Support Hewlett Packard Customer Support New 8 30 16 00 Wed AEST 09 356 6640 Zealand Singapore 9 00 17 00 Mon Fri 65 271 7233 Taiwan 8 30 17 30 Mon Fri 02 717 9609 Elsewhere in the World to the US Contact your authorized HP dealer distributor or the nearest HP sales and service office Telephone Support After Warranty Before calling please record the following information and have it ready when you contact your support center representative model number of your jukebox serial number brand and model of your host computer brand and model of your
7. n Q n 4 Ej z n g uo uoneIrodo Operating This Jukebox on a SCSI Bus A Brief Overview of SCSI A Brief Overview of SCSI General The Small Computer System Interface SCST is a contention based bus that accommodates different speed devices without impacting the devices with faster transfer speeds This specification was defined by the American National Standards Institute ANSI in 1986 The specification defines both the physical medium and the command set used to transfer information Later developments are known under the newer specifications SCSI 2 and SCSI 3 The SCSI Bus The common SCSI buses are 50 pin and 68 pin The 50 pin bus which uses eight of its lines for data transmission is called a narrow bus The narrow bus can support eight devices The 68 pin bus which uses 16 lines for data transmission is called a wide bus The wide bus can support 16 devices Initiators and Targets SCSI devices on the bus are either initiators or targets An initiator usually the host computer originates a transaction and the target usually a peripheral device fulfills the request Initiators and targets identify themselves on the bus by a SCSI ID The ID is designated by the user and is set electronically or manually depending on the device In addition to identifying a device on the bus the ID also determines the priority of the device during contention among the devices for use of the bus The narrow SC
8. Connecting a 10 Drive Jukebox as the Only Peripheral Two Host Adapters Basic SCSI Addressing Connecting a 10 Drive Jukebox as the Only Peripheral Two Host Adapters Basic SCSI Addressing Make sure that all peripheral devices connected to the host computer have been properly shut down If the host computer is connected to a network check with the system administrator before switching off power Removing the Customer Access Panel 1 Switch off power to the host computer before you connect the jukebox The jukebox ships from the factory with two screws securing the bottom of the customer access panel to the side of the jukebox These screws are removed during the process of unpacking and removing the jukebox from the shipping pallet These screws may not have been replaced It is a good idea to use the screws to secure the access panel to the jukebox since they must be in place if the jukebox is ever reshipped If you have to replace these screws they are 6 32 x 437 Refer to the following diagram in the next steps 2 Select single ended A or differential B interface using the SCSI interface selection switch see the arrow on the diagram The diagram shows connecting a cable to the differential B interface 3 Connect cables between the two host adapters on your host computer and two SCSI interfaces on the interface module You can connect the two cables to two interfaces of the same type of dif
9. IEC825 1 1993 Laser Class 1 EMC EN 55022 1994 CISPR 22 1993 Class A EN 50082 1 1992 prEN 55024 2 1992 IEC 1000 4 2 1995 4 kV CD 8 kV AD prEN 55024 3 1991 IEC 1000 4 3 1995 3 V m prEN 55024 4 1993 IEC 801 4 4 1988 1 kV Peak Power Lines 0 5 KV Signal Lines EN 61000 3 2 1995 IEC 1000 3 2 1995 Harmonics EN 61000 3 3 1995 TEC 1000 3 3 1994 Flicker Supplementary Information The product herewith complies with the requirements of the following Directives and carries the CE marking accordingly the EMC Directive 89 336 EEC the Low Voltage Directive 73 23 EEC including 93 68EEC The Manufacturer listed above declares that this product has been tested and found to comply with the limits of a Class A digital device pursuant to Part 15 of FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures a R
10. INFO You can display information stored in the jukebox operating logs by using the INFO menu Start with READY in the display 1 Press NEXT until ADMIN displays 2 Enter the administration password Instructions for entering this password are in Entering the Administration Menu Password in this chapter cS nv lon I gt lt eu SuweIodo 3 TEST displays Press NEXT until INFO displays and then press ENTER 4 Press NEXT until the name of the log you wish to access displays and then press ENTER A indicates that there are more selections beneath the displayed choice 5 After you are finished viewing log information press CANCEL to return to READY Information logs are described in the following table Table 3 2 Information Logs Log Name Description REVISION Jukebox firmware version number JUKEBOX Press ENTER to select the information described in the next five rows product Product identification string SN Serial number of the unit FW TYPE Code that identifies the type of firmware used in the unit DRIVES Number of drives in the unit SLOTS Number of available storage slots in the unit Chapter 3 3 23 Operating the Jukebox Retrieving Log History Log Name Description JKBX ODOMETERS Press ENTER to select the odometer logs described in the next five rows
11. loading disks 3 10 logs listing of 3 23 retrieving 3 23 LUN addressing B 3 LUN mode setting 3 15 M mailslot 3 5 maximum cable length 1 7 moving the jukebox 1 20 o online repair service use 3 34 optical disks care of 2 6 types 2 3 using 2 2 P power receptacle 1 5 power switch 1 5 R regulatory compliance C 1 retrieving log history 3 23 running an internal test 3 28 S safety regulations compliance C 1 SCSI brief overview B 2 issues when adding devices with this jukebox B 7 SCSI bus connectors B 5 differential B 5 single ended B 5 termination B 4 transfer rates B 4 SCSI cables connecting 1 7 maximum length 1 7 SCSI IDs changing 3 17 setting 3 15 viewing 3 16 Index 1 Index SCSI interface V active bus indicator 1 5 viewing the current SCSI IDs 3 16 interface selection switch 1 5 ports 1 5 Ww second level displays CONFIG 3 8 warranty A 15 INFO 3 8 wheel chocks 1 19 ONLINE REPAIR 3 8 write verify 1 18 SCSI IDs 3 8 TEST 3 8 selection buttons 3 5 serial number location 1 5 service call information needed 3 35 setting the LUN mode 3 15 setting the SCSI IDs 3 15 setting up items included 1 2 items not included 1 2 shipping screw specifications A 7 shipping the jukebox 1 21 strain relief clip 1 5 supplies and accessories A 3 switch power 1 5 system components needed 1 3 T tests running 3 28 top level displays ADMIN 3 8 troubleshooting 3 35 listing of p
12. write operations take more time If you choose to change the write verify configuration to OFF refer to Configuring Operating Configurations in Chapter 3 Continue on to Installing the Wheel Chocks on the next page 1 18 Chapter 1 Setting Up the Jukebox Installing the Wheel Chocks xoqoxnf on gm T 5 0o G 3 msi zy Installing the Wheel Chocks WARNING This jukebox rolls easily and could cause injury or damage if allowed to move unintentionally Four wheel chocks are provided to stabilize the jukebox in position Install the wheel chocks after the jukebox is moved to its operating position and all cables are in place Figure 1 5 Installing the Wheel Chocks yt w Ls 1 e w 1 After all cables and panels are mounted roll the unit to its final position 2 Spread the chock apart slightly and slide it around the bottom of the wheel as shown on the left side of the figure above 3 Repeat Step 2 for the remaining three wheels NOTE This is the last step in the physical installation Chapter 1 1 19 CAUTION CAUTION Setting Up the Jukebox Moving or Shipping the Jukebox Moving or Shipping the Jukebox Refer to the following two sections if you want to move or ship the optical jukebox If you want to move the jukebox a short distance such as to another office or to another floor in your building see Moving the Jukebox a Short Distance If you want to ship the jukebox to anot
13. If installed oO n UN Drive 1 Drive 2 Drive 3 Drive 4 Drive 5 Drive 6 ID5 m ID4 ke ID3 ID2 gt ID1 m gt IDO LUN O LUN 0 LUN O LUN O LUN 0 LUN Jukebox Controller ID 6 LUNO Rr ME Jukebox SCSI Interface i Host Computer Host Adapter ID7 LUNO Displays on the Control Panel Under CHOOSE LUN MODE menu gt gt LUN MODE OFF TI I Under SCSI IDs VIEW IDs gt BUS 1 gt gt JXBX ID 6 LUN 0 DRV 1 ID 5 LU n ao n lt Ej z Nn uo uoneJed RV 2 ID 4 LU N N RV 3 ID 3 LUN 0 N N D D DRV 4 ID 2 D D LUN 0 RV 5 ID 1 LUN O if installed RV 6 ID O LUN 0 if installed Appendix B B 15 Operating This Jukebox on a SCSI Bus Default SCSI IDs in the Jukebox When Using Basic SCSI Addressing and When Using LUN Mode Figure B 3 10 Drives Two Host Adapters Basic SCSI Addressing Drive 1 Drive 2 Drive 3 Drive 4 IDS m ID4 hm ID3 ID2 i i LUN O LUN O LUN O LUN O i i Y Jukebox Controller Drive 5 Drive 6 Drive 7 Drive 8 Drive 9 Drive 10 ID6 LUNO ID 5 ID4 hm IDS ID2 ke ID1 gt IDO f X LUN O LUN O LUN O LUN O LUN O LUN O i BUS 1 BUS 2 Y Jukebox T Interface Interface i D p A Aat unosi
14. On line Service Providers eee eee A 9 AccessHP and Support on the World Wide Web A 10 Telephone Support During Warranty 0 0 0 eee eee eee A 10 US America s Customer Support Center eese A 10 Europe European Customer Support Center A 11 English language support from other European countries A 11 Asia Pacific HP Customer Support Center 0 0 A 11 Elsewhere in the World to the US 0 00 0 00 2 eee eee A 12 Telephone Support After Warranty 0 00 0 00 0c eee eee eee eee A 12 North and South America and Canada 0 0 0 0 00000 A 12 E tope 4 rre eg eR RU e de eR eR A 12 Elsewhere in the World A 13 Additional Telephone Support 0 0 0 eee A 13 HP Reseller Locator Numbers lsleleeeeeeee eee A 13 Wattantys zc Lesson ie RE eck eel 4b er OPI ORTA A 14 B Operating This Jukebox on a SCSI Bus A Brief Overview of SCSI 0 0 cece es B 2 General ie st eere pce bs B 2 The SEST Busco eset ELE ERPRVEb UA b EAE Ud B 2 Initiators and Targets llllseeleeleeee e B 2 LEUN Addressing t 3 pO Rebate the qu beth dp B 3 Transfer Rates on the Bus 0 0 0 0 0c ccc ete nea B 4 Termination EE dB a hain daa ik ge NEA IV B 4 vii Contents Single ended and Differential Interfaces lees B 5 CODNECLOLS 246 0 oem RERSEEDS SER UU a REL EL EHEST B 5 The SCSI Bus and This Jukebox
15. SCSI Bus and This Jukebox Adding Devices to the Bus When considering adding other devices to the jukebox bus you should consider the following Will adding a device onto a bus with this jukebox interfere or degrade the performance of the jukebox or the device that is added e Ifthe decision is made to add other devices to the jukebox bus what SCSI requirements must be observed to make sure the bus will work Before addressing some questions involved in deciding whether to place another device on the jukebox bus we can say that as a general rule HP recommends that this jukebox be the only device on a bus The recommendation is the same whether the bus is single ended or differential One reason for the recommendation is that interactions on a SCSI bus can be complicated The more devices on the bus the more chance for problems Another reason is that this jukebox when fully utilized is capable of using up the full bandwidth of the bus Performance of one or all of the devices on the bus can be affected Consider the quantity of data that the bus will have to carry the frequency of data transfer and the priority of this data transfer in your business If you are using the jukebox as a backup or archive device the demands on the jukebox will be different than if the jukebox is used for near online storage where requests for data are more random in both frequency and amount If you expect to be using the jukebox at the same time as t
16. This Jukebox on a SCSI Bus Default SCSI IDs in the Jukebox When Using Basic SCSI Addressing and When Using LUN Mode B 20 Appendix B Safety and Regulatory Information pue Ajayes Jj e E E ES is is lt lt z zh S H 2 amp z 5 Safety and Regulatory Information Overview of this Appendix Overview of this Appendix This appendix contains important safety and regulatory information for the United States Finland Sweden Germany United Kingdom European Union and Japan C 2 Safety and Regulatory Information CDRH Regulations USA Only CDRH Regulations USA Only The Center for Devices and Radiological Health CDRH of the U S Food and Drug Administration implemented regulations for laser products on August 2 1976 These regulations apply to laser products manufactured from August 1 1976 Compliance is mandatory for products marketed in the United States The labels and artwork shown below indicate compliance with CDRH regulations and must be attached to laser products marketed in the United States WARNING Use of controls adjustments or performing procedures other than those specified in this manual may result in hazardous laser radiation exposure NOTE Complies with 21 CFR Chapter 1 Subchapter J Laser Class Information A black on yellow label which reads Class 1 Laser Product printed in English French German Finnish Japanese and Spanish Ww OQ gg E ge P oh
17. against defects in materials and workmanship for the period specified above If HP receives notice of such defects during the warranty period HP will at its option either repair or replace products which prove to be defective Replacement products may be either new or like new 2 HP warrants that HP software will not fail to execute its programming instructions for the period specified above due to defects in material and workmanship when properly installed and used If HP receives notice of such defects during the warranty period HP will replace software media which does not execute its programming instructions due to such defects 3 HP does not warrant that the operation of HP products will be uninterrupted or error free If HP is unable within a reasonable time to repair or replace any product to a condition as warranted customer will be entitled to a refund of the purchase price upon prompt return of the product 4 HP products may contain remanufactured parts equivalent to new in performance or may have been subject to incidental use 5 The warranty period begins on the date of delivery or on the date of installation if installed by HP If customer schedules or delays HP installation more than 30 days after delivery warranty begins on the 31st day from delivery 6 Warranty does not apply to defects resulting from a improper or inadequate maintenance or calibration b software interfacing parts or supplies not supplied b
18. be considered when connecting other devices on a bus with this jukebox including the following how the jukebox is used archiving backup near line storage What performance must be maintained how the additional peripheral will be used How much demand will it place on the bus e whether you will be mixing wide and narrow devices on the bus e whether you are using both internal and external segments on your SCSI host adapter e whether your bus is single ended or differential Appendix B provides a brief overview of SCSI and the issues you must consider when placing other peripherals on the same bus with this jukebox More extensive information and frequently asked questions are at the web site www hp com isgsupport optical index html 1 16 Chapter 1 NOTE NOTE NOTE Setting Up the Jukebox Connecting Power xoqoyne n e T 5 gq C so zur gt Connecting Power 1 Ensure that the power switch on the jukebox is OFF 5 on Figure 1 1 Use the power cord shipped with the jukebox 2 Route the power cord through the strain relief clip 4 on Figure 1 1 and close the clip snugly around the cord 3 Plug the socket end of the power cord into the power port on bottom of the power distribution assembly 9 on Figure 1 1 4 Continue to route the power cable down through the long cable slot at the bottom of the jukebox right side panel and out through the cable access h
19. configuration prevents access to these slots making slot 229 the last available slot POWER SECURE Toggles between ON and OFF The ON configuration ON OFF retains your selection of the SECURE MS configuration through power cycling or power outage The OFF configuration allows the jukebox to return to the default setting of this configuration after a power cycling default setting is OFF REP Toggles between ON and OFF When set to ON RECOVERED recovered errors are reported when set to OFF ON OFF recovered errors are not reported CONF40 ON OFF Used by service personnel only Changing this configuration may result in a service call WRITE VERIFY ON OFF Toggles between ON and OFF When set to ON default write verify is forced When set to OFF the drives may write verify or not depending on how they are manually configured or how they are configured by the jukebox application software MS DOOR OPEN CLOSED Toggles between OPEN and CLOSED When set to OPEN the mailslot door always remains open when set to CLOSED the mailslot door remains open for ten seconds after disks are loaded or ejected automatically closes when the mailslot is empty and does not reopen until you press the LOAD button 3 22 Chapter 3 Operating the Jukebox Retrieving Log History Retrieving Log History READY gt ADMIN gt
20. data on the disk Clean a disk only with a disk cleaning kit Follow the disk cleaning kit instructions exactly The order numbers for manual and automated disk cleaning kits are in Table A 1 Appendix A 2 6 Chapter 2 Operating the Jukebox Saal ia fo Ss o xA eu Sune1odQ Operating the Jukebox Overview of This Chapter Overview of This Chapter This chapter gives information on the following topics 3 2 operating the control panel using the selection buttons interpreting messages which appear in the display window loading optical disks into the jukebox ejecting optical disks from the jukebox entering the administration menu password changing the administration menu password setting SCSI IDs or logical unit numbers LUNs setting configurations retrieving performance information running tests for service use using online repair for service use only troubleshooting Chapter 3 Operating the Jukebox Operating the Control Panel Operating the Control Panel The control panel enables manual control of all jukebox operations using six buttons and an LED display The SCSI IDs of the jukebox and its optical drives can be set and changed disks may be loaded and ejected configurations can be monitored and changed performance information can be viewed internal tests can be run and the jukebox can be secured from unauthorized use The figure and text on the next two pages show the use
21. is in Table A 1 of Appendix A If you are not using HP media please refer to the list of HP qualified manufacturers on the website www hp conm isgsupport optical index html 2 2 Chapter 2 NOTE Using Optical Disks Choosing an Optical Disk Type Choosing an Optical Disk Type Two disk types are available for use in the jukebox rewritable disks and write once disks Suis Q To choose which type of disks to use consider these points o 3 T Q A g eg 72 me 2 e Rewritable optical disks data can be repeatedly written and erased e Write Once optical disks data can be written only once and the data cannot be altered or erased If you have a need for data security and audit trails write once disks may be a good disk choice Both rewritable and write once disks come in three sector sizes 2 048 bytes sector 1 024 bytes sector and 512 bytes sector The sector size you choose depends upon what type of operating system you have in your host computer and which software package you use to manage files stored on the jukebox Do not use write once disks in a computer system that does not support write once disks Check that your jukebox application software supports write once disks Chapter 2 2 3 NOTE CAUTION Figure 2 1 Using Optical Disks Labeling an Optical Disk Cartridge Labeling an Optical Disk Cartridge Make it a practice to label your optical disk cartridges You are provided
22. on the library Computer Output Information displayed in the display window and screen menu items that you can select Warnings call attention to a procedure or practice that could result in personal injury if not correctly performed Do not proceed until you fully understand an meet the required conditions Cautions call attention to an operating procedure or practice that could damage the product if not correctly performed Do not proceed until understanding and meeting these required conditions Notes provide information that can be helpful in understanding the operation of the product In This Manual This user s guide includes Chapter 1 set up information for the HP SureStore Optical 80ex optical jukebox Chapter 2 information about choosing and using optical disks Chapter 3 features description operating instructions and troubleshooting information Appendix A supplies and customer support Appendix B operating this jukebox on a SCSI bus Appendix C safety and regulatory information Glossary of Terms Index Contents Setting Up the Jukebox Overview of This Chapter lssssseeeeeeeee eee eee 1 2 What you need to set up the jukebox l l 1 2 System Components Needed for Operation of This Jukebox 1 3 Identifying Right Side Panel Features eese 1 4 Connecting the SCSI Cables to the Jukebox sss eese esses 1 7 Choosing Your cabling Configuration 0 0 00 ees
23. placed on either port of the unused interface Use a 50 pin high density terminator for the single ended interface or a 68 pin terminator for the differential interface 7 To continue with the installation go to Connecting Power in this Chapter Chapter 1 1 13 CAUTION NOTE Setting Up the Jukebox Connecting a 10 Drive Jukebox One Host Adapter Bus 1 and 2 Daisy Chained LUN Addressing Connecting a 10 Drive Jukebox One Host Adapter Bus 1 and 2 Daisy Chained LUN Addressing Make sure that all peripheral devices connected to the host computer have been properly shut down If the host computer is connected to a network check with the system administrator before switching off power Removing the Customer Access Panel 1 Switch off power to the host computer before you connect the jukebox The jukebox ships from the factory with two screws securing the bottom of the customer access panel to the side of the jukebox These screws are removed during the process of unpacking and removing the jukebox from the shipping pallet These screws may not have been replaced It is a good idea to use the screws to secure the access panel to the jukebox since they must be in place if the jukebox is ever reshipped If you have to replace these screws they are 6 32 x 437 2 Remove the customer access panel by pulling on the bottom of the panel and then lifting it off see Figure 1 1 If screws are installed use a flatblade
24. systems that FAX requested product information and or technical support documents to you These faxback services are available 24 hours Simply dial the FAX number from a touch tone telephone or Group 3 facsimile machine and follow the voice prompts that guide you to select an index of available support an product documents Asia Pacific Australia 03 9272 26277 China 8610 6505 5280 Hong Kong 2506 2422 India 91 11 682 6041 Indonesia 21 352 2044 Japan 3 3335 8622 Korea 02 769 0543 Malaysia 03 290 2478 Netherlands 0800 22 2420 New Zealand 09 356 6642 Singapore 65 291 7951 Taiwan 02 719 5589 Thailand 02 661 3511 Europe Austria 0660 8128 Belgium Dutch 0800 11906 French 800 17043 Supplies and Customer Support Hewlett Packard Customer Support Denmark 800 10453 Finland 0800 13134 France 05 905900 Germany 0130 810 061 Italy 1678 59020 Netherlands 06 022 2420 Norway 800 11319 Spain 900 993123 Sweden 020 795743 Switzerland German 0800 55 1526 amp French 0800 55 1527 n 2 as Z o United Kingdom 0800 960271 az WN e Other locations in 31 20 681 5792 5 5 Europe S toll line North and South 800 368 9673 or 970 635 1510 America and Canada All other countries to the US 970 635 1510 Electronic Support Services For 24 hour access to information over your modem refer to the following listings On line Service Providers Technical information is available on CompuServe and America
25. the 1 2 inch nut securing the leveler feet and screw the feet up to raise them away from the floor 1 20 Chapter 1 WARNING CAUTION CAUTION Setting Up the Jukebox Moving or Shipping the Jukebox xoqoyne 6 Remove the chocks from the four castor wheels on the bottom of the jukebox Figure 1 5 n T 5 ra C so zur g Push the jukebox only from the right or left sides see Figure 1 1 Pushing the jukebox from either the front or back sides could result in the jukebox tipping over if a wheel catches on an obstacle 7 Carefully move the jukebox to its new destination 8 Set up the jukebox at its new location Refer to the cabling and addressing information in the beginning of this chapter if necessary 9 Lower the leveler feet and tighten the 1 2 inch nut on each foot 10 Place the wheel chocks around the four caster wheels Figure 1 5 11 Bring the jukebox online according to your system s requirements Shipping the Jukebox 1 Follow your jukebox application software instructions for unmounting and ejecting disks Ensure that there are no disks in the drives If you will be manually ejecting disks refer to Ejecting a Disk From the Jukebox in Chapter 3 Failure to eject a disk from the optical drive prior to moving the jukebox could result in damage to the optical drive mechanism Failure to remove all disks from the storage slots in the jukebox could result in damage to the jukebox
26. the SCSI bus status If your computer is connected to a LAN be sure to check with your system administrator before turning off power to the jukebox 10 Turn the jukebox OFF then ON to save the IDs to the jukebox flash ROM gt PAN la 9 gt lt eu Suedo Chapter 3 3 19 CAUTION Operating the Jukebox Setting an Operating Configuration Setting an Operating Configuration READY gt ADMIN gt CONFIG You can set configurations to customize the way the jukebox operates Start with READY in the display 1 Press NEXT until ADMIN displays 2 Enter the administration password Instructions for entering this password are in Entering the Administration Menu Password previously in this chapter 3 TEST displays Press NEXT until CONFIG displays and then press ENTER 4 Press NEXT or PREV until the name of the configuration you wish to set displays and then press ENTER Configurations are described on the following pages If the configuration has multiple settings the current setting flashes Otherwise the configuration is set and a confirmation message displays 5 Ifthe current configuration setting is flashing press NEXT or PREV until the desired setting displays and then press ENTER OPTION SAVED displays and then the configuration s name and setting displays 6 Press CANCEL to return to READY Turning off the jukebox in the next step could cause data loss if not d
27. 10 Drive Jukebox One Host Adapter Bus 1 and 2 Daisy Chained LUN Addressing 1 15 Installing the Wheel Chocks 0 00 00 000 000005 1 19 Recommended Placement of Cartridge Labels 2 4 Write Protect Button Location 0 000 000 00008 2 5 The Jukebox Control Panel 0 0 00 eere 3 4 Jukebox Display Menu Tree 0 00 0 00 02 e eee 3 6 Loadinga DISK oote puoc pe sag ose te eek es ES 3 10 Single ended and Differential Interfaces on This Jukebox B 7 Four or Six Drives One Host Adapter Basic SCSI Addressing B 15 10 Drives Two Host Adapters Basic SCSI Addressing B 16 Ten Drives One Host Adapter LUN Addressing Controller Drives Use Same IDs 0000 0c eee B 17 Ten Drives One Host Adapter LUN Addressing Controller Drives Use Different IDs 0 B 18 Figures Tables Table 1 1 Maximum SCSI External Cable Lengths Assuming no devices internal to the host computer 0 eee eee eee eee 1 7 Table 3 1 Configuration Choices 0 0 0 eee eee eee 3 21 Table 3 2 Information Logs css cse sese oise aans eaaa E eee 3 23 Pable 3 3 Internal Tests socer E O ee E UP 3 29 Table 3 4 Troubleshooting 0 0 0 eee eh 3 36 Table A 1 Basic Supplies and Accessories 0 000 002 0c eee eee A 3 Table B 1 Default SCSI and LUN Setings in 4 and 6 Drive Juk
28. D 2 0 6 4 DRV 5 ID 1 0 6 5 DRV 6 ID 0 0 6 6 if installed Appendix B Operating This Jukebox on a SCSI Bus Default SCSI IDs in the Jukebox When Using Basic SCSI Addressing and When Using LUN Mode Table B 2 Default SCSI and LUN Settings in the 10 Drive Jukebox LUN Mode OFF LUN Mode ON BUS 1 ID LUN ID LUN JKBX ID 6 0 6 0 DRV 1 ID 5 0 6 1 DRV 2 ID 4 0 6 2 DRV 3 ID 3 0 6 3 DRV 4 ID 2 0 6 4 BUS 2 LUN Mode OFF LUN Mode ON ID LUN ID LUN DRV SID 5 0 5 0 DRV 6 ID 4 0 5 1 DRV 7 ID 3 0 5 2 DRV 8 ID 2 0 5 3 DRV 9 ID 1 0 5 4 DRV 10 ID 0 0 5 5 n Q n lt S z n uo uoneJed Appendix B B 13 Operating This Jukebox on a SCSI Bus Default SCSI IDs in the Jukebox When Using Basic SCSI Addressing and When Using LUN Mode Table B 3 LUN Mapping of a 10 Drive Jukebox if DRVs BUS 1 ID is Changed to an ID Different Than the Jukebox Controller IDs used are examples LUN Mode ON LUN Mode ON BUS 1 BUS 2 ID LUN ID LUN JKBX ID 6 0 DRV 1 ID 5 0 DRV 5ID 4 0 DRV 2 ID 5 1 DRV 6 ID 4 1 DRV 3 ID 5 2 DRV 7 ID 4 2 DRV 4 ID 5 3 DRV 8 ID 4 3 DRV 9 ID 4 4 DRV 10 ID 4 5 B 14 Appendix B Operating This Jukebox on a SCSI Bus Default SCSI IDs in the Jukebox When Using Basic SCSI Addressing and When Using LUN Mode Figure B 2 Four or Six Drives One Host Adapter Basic SCSI Addressing
29. E ON LUN MODE OFF SOFT ERRORS same logs available as under HARD ERRORS RECOVERY ERRORS same logs available as under HARD ERRORS 3 6 See Changing the Administration Password service use DRIVE POWER DRVI POWER ON OFF DRV2 POWER ON OFF DRIVE STATUS DRVi ON OFF GOOD PENDING FAILED DRV2 ON OFF GOOD PENDING FAILED Chapter 3 NOTE Operating the Jukebox Using Selection Buttons Using Selection Buttons Use the LOAD EJECT NEXT PREV CANCEL and ENTER buttons to select tasks you want the jukebox to perform When you push these buttons the message in the display window changes See the next section for a list of messages Each time you push the NEXT or PREV button a task choice appears If you see an as part of the message it indicates there is a menu beneath that choice which you can access by pressing the ENTER key To display additional choices press the NEXT or PREV key Holding the NEXT or PREV or button down scrolls the display faster You can get back to READY at any time by pressing CANCEL You may have to press CANCEL more than once in some cases cS PAN ln ie gt lt eu Sune1odQ Chapter 3 3 7 NOTE Operating the Jukebox Understanding Display Window Messages Understanding Display Window Messages The display window shows the operations you may select Instructions for selecting or changing choices follow
30. ED displays Hardware Error 61 External SCSI cables is reported Ensure that only one SCSI device type single ended OR differential exists on the SCSI bus Verify that the SCSI interface selection switch is set correctly either single ended or differential Verify that the terminator is the correct type single ended or differential If steps above are unsuccessful call your service representative Power to the jukebox failed while a disk was in the drive and the display did not return to READY after the power came back on Power cycle the jukebox If READY does not display poweron test is unsuccessful switch off the power Do not move the unit Moving the unit risks damaging the optical drive Call your service representative Ensure that the SCSI bus is inactive before removing power to the jukebox Removing power to a device on an active SCSI bus can cause data loss and or problems with the SCSI interface 3 36 Chapter 3 Operating the Jukebox Troubleshooting Problem What to do No display messages Ensure that the power cord is connected Ensure that the power switch is ON Power cycle the jukebox If steps above are unsuccessful call your service representative Changed the drive ID but the new ID isn t recognized Some computers require a restart to recognize new SCSI IDs Ensure the SCSI bus is inactive and restart your host
31. HP SureStore 660ex 1200ex Optical Jukebox User s Guide Edition 1 D HEWLETT PACKARD HP Part No C1104 90015 Printed in Greeley CO USA Copyright February 1998 Notice This document contains information that is protected by copyright All rights are reserved No part of this document may be photocopied reproduced or translated to another language without the prior written consent of Hewlett Packard Company The information contained in this document is subject to change without notice Hewlett Packard makes no warranty of any kind with regard to this printed material including but not limited to the implied warranties of merchantability and fitness for a particular purpose Hewlett Packard shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing performance or use of this material Copyright February 1998 Printing History New editions of this manual incorporate all material updated since the previous edition The manual printing date and part number indicate the current edition The printing date changes when a new edition is printed Minor corrections and updates incorporated at reprint do not change this date Part number C1104 90015 Edition 1 February 1998 WARNING CAUTION NOTE Typographical Conventions The following typographical conventions are used in this manual Emphasis Denotes important information Keycap Keys
32. I IDs in the Jukebox When Using Basic SCSI Addressing Possible Additional SCSI Addresses Available and When Using LUN Mode LUN Mode ON drives and jukebox controller use the same ID LUN Mode ON drives and jukebox controller use different IDs Six SCSI addresses are available for connecting other devices to Bus 1 Five SCSI addresses are available for connecting other devices to Bus 1 Table B 4 No of LUN Mode OFF basic Drives SCSI addressing 4 Two SCSI addresses are available for connecting other devices 6 No additional devices can be connected 10 Two SCSI addresses are available on Bus 1 and 1 SCSI address is available on Bus 2 for connecting other devices In a 10 drive jukebox four drives are mounted on Bus 1 and 6 drives are mounted on Bus 2 If Bus 1 and Bus 2 are daisy chained five SCSI addresses are available for other devices If Bus 1 and Bus 2 are NOT daisy chained six SCSI addresses are available on Bus 1 and six SCSI addresses are available on Bus 2 If Bus 1 and Bus 2 are daisy chained four SCSI addresses are available for other devices If Bus 1 and Bus 2 are NOT daisy chained five SCSI addresses are available on Bus 1 and six SCSI addresses are available on Bus 2 a Not recommended This configuration may cause a negotiated slower rate of data transfer Appendix B n ao n Land Ej z n uo uoneJed Operating
33. I and power cables through to the inside of the jukebox The power switch is under the panel but can be operated through the hole in the panel Turns power ON and OFF to the jukebox Receptacle for the jukebox power cord Located on the bottom of the power distribution assembly 1 5 Setting Up the Jukebox Identifying Right Side Panel Features NOTE Two screws secure the customer access panel to the side of jukebox during shipment from the factory These screws are removed during unpacking but should be replaced after installation is complete If the jukebox is ever reshipped these screws must be in place to properly secure the access panel 1 6 Chapter 1 Table 1 1 NOTE Setting Up the Jukebox Connecting the SCSI Cables to the Jukebox Connecting the SCSI Cables to the Jukebox In all configurations the following cabling capabilities apply Interface types available Single ended or differential SCSI selected by the interface selection switch on each interface card Number of interface cards One card in 4 and 6 drive models available two cards in 10 drive models Number of hosts This jukebox may be used in high availability environments High availability environments can be complex and are not described in this guide Consult with your high availability vendor for installation and configuration The maximum cable length you have available for connection to your host computer system or other devices depends on which i
34. NEW 000 000 000 displays and the first set of three zeros flashes Press NEXT or PREV until the new number you wish to assign to the first part of the password displays and then press ENTER The second set of three zeros flashes 5 Press NEXT or PREV until the new number you wish to assign to the second part of the password displays and then press ENTER The third set of three zeros flashes 6 Press NEXT or PREV until the new number you wish to assign to the third part of the password displays and then press ENTER 7 PASSWORD CHANGED displays Press CANCEL three times to return to READY Turning off the jukebox in the next step could cause data loss if not done correctly Do not turn off power to the jukebox until you are sure the SCSI bus is inactive Removing power from a SCSI device when the bus is active can result in data loss and or indeterminate bus states Check your host system manuals for information about checking the SCSI bus status If your computer is connected to a LAN be sure to check with your system administrator before turning off power to the jukebox 8 Turn the jukebox OFF then ON to save the password to the jukebox flash ROM 3 14 Chapter 3 NOTE NOTE NOTE Operating the Jukebox Setting the SCSI IDs Setting the SCSI IDs If you are unfamiliar with basic SCSI addressing or LUN addressing refer to Appendix B web site is also available for more extensive information at www hp com isgsupport o
35. Online Compuserve and America Online are not operated by Hewlett Packard Appendix A A 9 NOTE Supplies and Customer Support Hewlett Packard Customer Support CompuServe HP systems Forum Go HPSYS America Online HP forum Go HPSTOR AccessHP and Support on the World Wide Web Product and support information is available on the Hewlett Packard web site Product information www hp com Support www hp com isgsupport optical index html Telephone Support During Warranty To speak with someone for technical assistance within the hardware warranty of your product call a support representative at the location appropriate to your location as listed below Before calling please record the following information and have it ready when you contact your support center representative model number of your jukebox serial number brand and model of your host computer brand and model of your host computer SCSI adapter jukebox application software you are using and its version any jukebox driver you may be using that is separate from your jukebox application software and the version of this driver US America s Customer Support Center Monday Friday 7am 5pm Mountain Time 970 635 1000 A 10 Appendix A Supplies and Customer Support Hewlett Packard Customer Support Europe European Customer Support Center Monday Friday 8 30am 5pm Netherlands Time Austria Belgium Dutch French Denmark Finland France
36. SI bus with its eight data lines can communicate with eight devices that have IDs from 0 to 7 The wide SCSI bus with its 16 data lines can communicate with 16 devices that have addresses from 0 to 15 The host adapter which links the host computer to the SCSI bus is also a SCSI device initiator and is usually assigned an ID of 7 Priority of IDs ascends from lowest to highest but this ascending priority however is in blocks of eight IDs and the block from 8 to 15 is actually defined to be at a lower priority than ID 0 the lowest address on the narrow portion of the bus This is done so that if a narrow device is placed on a wide bus the wide devices which can see the lower addresses will always defer to the lower addresses when they contend for the bus Otherwise a narrow device which cannot see any device at B 2 Appendix B Operating This Jukebox on a SCSI Bus A Brief Overview of SCSI an ID greater than 7 would always assume it won the contention and would attempt to talk perhaps at the same time as a device with an ID above 7 that was contending for the bus The following diagram shows the priority scale of IDs when the priority of the two blocks of eight are reversed Priority p 8910111213 141501234567 Narrow Addresses m Wide Address Range The diagram below shows the linear addressing of a simple narrow bus with the host adapter set at a SCSI ID of 7 The device ID does not determine where the device is p
37. T HOME FIND XLATE HOME VERTICAL ENCODER EMPTY DRIVES EMPTY PICKER FILL PICKER EXERCISE MECH WELLNESS TEST CLEAR SOFT LOG CLEAR HARD LOG PLUNGE FULL SPD PLUNGE 1 2 SPD PLUNGE 1 4 SPD STARWARS BOTTOM THUMB TOP THUMB TRANSLATE SENSOR Operating the Jukebox Operating the Control Panel Jukebox Display Menu Tree PREV NEXT VIEW ID S REVISION JUKEBOX RECOVERY ON OFF RESTORE DEFAULTS BUS 1 PRODUCT JKBX ID LUN SN tit CLEAR ODOMETERS DRY ID amp LUN FWTYPE xxx DRIVES xx DUAL PICKER ON OFF SLOTS xxx JKBX ODOMETERS STARWARS ON OFF DRV 4 6 ID LUN HOURS NEW PASSWORD BUS2 MOVES DRY 5 ID LUN FLIPS SCSI LOG ON OFF XLATES ROTATES SECURE MS ON OFF DRV10 ID 4 LUN SLTS 230 238 ON OFF POWER SECURE ON OFF REP RECOVERED ON OFF CONF40 ON OFF DRIVE LOADS DRIVE SET ID S BUS 1 JKBX ID LUN DRY 1 ID LUN DRIVE FW D REV x xx DRIVE SN Di xxxxxx WRITE VERIFY ON OFF DRV 4 6 ID LUN UPDATE HARD ERRORS MS DOOR OPEN CLOSED BUS 2 HARDWARE ERR FRU 1 34 DRY 5 ID LUN st MOTION lt name gt i SOURCE DESTINATION 1 DESTINATION 2 DRY 10 ID LUN ODOMETER UPDATE MICROMOVE 1 6 MICROMOVE ER CHOOSE LUN MODE TOP BOTTOM PICKER NORTH SOUTH THUMB LUN MOD
38. UNs Tables in Appendix B show the default SCSI IDs and LUNs when LUN mode is turned on 7 Press CANCEL twice to exit VIEW ID S 3 16 Chapter 3 Operating the Jukebox Setting the SCSI IDs Changing the Current SCSI IDs READY ADMIN SCSI ID S SET ID S NOTE If you are unfamiliar with basic SCSI addressing or LUN addressing refer to Appendix B A web site is also available for more extensive information at www hp com isgsupport optical index html Start with READY in the display 1 Press NEXT until ADMIN displays and then press ENTER 2 Enter the administration password Instructions for entering this password are in Entering the Administration Menu Password previously in this chapter gt PAN ic ln I gt lt eu SuweIodo 3 Press NEXT until SCSI ID S displays and then press ENTER 4 VIEW ID S displays Press NEXT until SET ID S displays and then press ENTER BUS 1 displays If you want to change the IDs on Bus 1 press ENTER If you want to change the IDs on Bus 2 press NEXT until BUS 2 displays and then press ENTER If you are using basic SCSI addressing LUN mode OFF JKBX ID LUN orDRV ID LUN displays JKBX ID stands for the current ID of the jukebox controller LUN is the current logical unit number and DRV ID 4 is the current ID setting for the displayed drive number When using basic SCSI addressing the LUN 4st is a
39. adhesive labels with each disk for this purpose Here are some suggestions for labeling Your jukebox application software may label your optical disk slot locations differently Use your application to check disk locations prior to labeling the disks e Storage slot location 1 2 3 date of format or initialization e disk owner group department etc Storage purpose backup old version of operating system etc HP recommends using end labels as shown in Figure 2 1 End labels reduce the chance of label material interfering with the cartridge shutter and causing a drive to jam Labels used in the vicinity of the shutter may cause the drive to jam if the label is installed incorrectly or if portions of the label lift off because of wear If a drive jams because the label interferes with the shutter a service call may be necessary Recommended Placement of Cartridge Labels 2 4 Chapter 2 Figure 2 2 Using Optical Disks Write Protecting an Optical Disk Write Protecting an Optical Disk Each side of an optical disk can be write protected by sliding the write protect button in the direction of the arrow on the cartridge see Figure 2 2 SUIs With rewritable optical disks write protecting the disk prevents overwriting existing files and prevents any additional file being written to the disk o 3 E e A g M n 2 With write once optical disks existing files cannot be altered or erase
40. and POSITION movements only Og ESTINATION 1 Element to which the first destination refers This information is valid for MOVE and EXCHANGE movements only Og ESTINATION 2 Element to which the second destination refers This information is valid for the EXCHANGE movement only ODOMETER Move number in which the error occurred ICROMOVE 1 First jukebox micro move for the original move command issued prior to the failure ICROMOVE 2 Second jukebox micro move for the original move command issued prior to the failure ICROMOVE 3 Third jukebox micro move for the original move command issued prior to the failure MICROMOVE 4 Fourth jukebox micro move for the original move command issued prior to the failure 3 26 Chapter 3 Operating the Jukebox Retrieving Log History Log Name Description MICROMOVE 5 Fifth jukebox micro move for the original move command issued prior to the failure MICROMOVE 6 Sixth jukebox micro move for the original move command issued prior to the failure This is the last to be logged MICROMOVE ER f Micro move error that occurred TOP or BOTTOM PICKER Displays either TOP or BOTTOM indicating which side of the disk transport mechanism was active at the time of the error NORTH or SOUTH THUMB Displa
41. b screw C2958A 68 Pin High Density to 50 Pin Low Density 1 0 3 3 ft clip latch to thumb screw C2915A Q 2 0 m 6 5 ft thumb screw to thumb screw C2906A e g 5 0 m 16 5 ft thumb screw to thumb screw C2907A 3 A 20 0 m 65 6 ft thumb screw to thumb screw C2916A 3 3 68 Pin High Density to 68 Pin High Density 0 9 m 2 9 ft thumb screw to thumb screw C2911A 2 5m 8 2 ft thumb screw to thumb screw C2924A 10 0 m 32 8 ft thumb screw to thumb screw C2925A 20 0 m 65 6 ft thumb screw to thumb screw C2926A SCSI Terminators 50 pin active high density molded C2904A 68 pin differential high density molded C2905A Appendix A A 5 Supplies and Customer Support Supplies and Accessories Item HP Part Number Disk Cleaners RA 2 Manual Disk Cleaner N A ProDisk Corporation US Tel 612 439 6202 Fax 612 439 5946 approximately US 30 KA 1 Automatic Disk Cleaner N A ProDisk see above approximately US 559 Documentation User s Guide replacement additional C1104 90015 A 6 Appendix A NOTE Supplies and Customer Support Hewlett Packard Customer Support Hewlett Packard Customer Support If your jukebox fails during the warranty period and the suggestions in this user s guide and accompanying documentation do not solve your problem e Consult the Quick FAX or HP FIRST FAX information Retrieval Support Technology facsimile assistanc
42. bus at any place except the physical ends Terminating the bus in the middle will probably cause the bus to become inoperable or operate in a State that could cause data loss e If devices are on both sides of the host computer adapter such as hard drives internal to the host computer and a jukebox external to the host computer make sure that there is no termination on the host computer adapter Termination must be only on the device inside the computer that is farthest from the host adapter and the physical device inside the computer and the last physical device external to the computer General e Do not connect a single ended bus to a differential bus Damage can occur B 10 Appendix B Operating This Jukebox on a SCSI Bus The SCSI Bus and This Jukebox NOTE For current information on issues relating to installation operation and support of jukeboxes you may want to go to HP Optical Storage www hp com isgsupport optical index html n Q n lt Ej n g uo uoneIrodo Appendix B B 11 Operating This Jukebox on a SCSI Bus Default SCSI IDs in the Jukebox When Using Basic SCSI Addressing and When Using LUN Mode Default SCSI IDs in the Jukebox When Using Basic SCSI Addressing and When Using LUN Mode Table B 1 Default SCSI and LUN Setings in 4 and 6 Drive Jukeboxes LUN Mode OFF LUN Mode ON BUS 1 ID LUN ID LUN JKBX ID 6 0 6 0 DRV 1 ID 5 0 6 1 DRV 2 ID 4 0 6 2 DRV 3 ID 3 0 6 3 DRV 4 I
43. ced to 3 meters 9 8 feet The differential bus uses two lines for each signal and measures the voltage difference between the two signals Differential retains more signal quality than single ended and is not as sensitive to noise allowing for a longer cable length The maximum allowable length of a differential bus is 25 meters 82 feet for all types buses narrow wide fast Fast 20 n 3 n Land w n g uo uoneIrodo Connectors Narrow devices 50 pin use the following connectors e 50 pin low density clip Centronics type external This is a large connector that is similar to a printer cable This type of connector is gradually being replaced by the Micro D connector described below e 50 pin high density Micro D using thumbscrews or small clips external Appendix B B 5 Operating This Jukebox on a SCSI Bus A Brief Overview of SCSI e This connector is similar to a D type connector but smaller and with smaller pin holes placed closer together e 50 pin low density ribbon usually internal to the host Wide devices 68 pin use the following connectors e 68 pin high density Micro D connector external This connector is similar to a D type connector but longer and slimmer and with smaller pin holes placed closer together This connector is becoming the most common e 68 pin high density ribbon usually internal to the host NOTE For more complete information on the theory and operation of th
44. ces regardless of size to co exist on the bus However data transfers and device addressing occur on the higher bits Since a narrow device cant see the upper 8 data bits that translates to it not being able to see wide devices with a SCSI ID above 8 Remember the host adapter is a device so if you re mixing wide and narrow devices on the bus your host adapter must be at an ID that all devices can address If mixing narrow and wide devices is unavoidable use the configuration described n Q n Land Ej z n g uo uoneIodo below Appendix B B 9 Operating This Jukebox on a SCSI Bus The SCSI Bus and This Jukebox 68 50 pin cable with high 18 lines terminated 68 pin 68 pi Terminator Host Adapter y Wide SCSI Wide Wide Narrow SCSI device SCSI device SCSI device 68 pin 68 pin 50 pin It is very important that the 68 pin to 50 pin cable is properly configured to assure that the eighteen truncated lines are properly terminated Cable Lengths Observe SCSI cable maximum lengths 3 meters 9 8 feet for the single ended bus remember this is a fast device 25 meters 82 feet for the differential bus Termination e Refer to the documentation that comes with your particular adapter to see how to apply termination e Use active terminators to reduce noise sensitivity Never terminate the
45. chanism down to the lower ENCODER stop moves it back up a short distance and then moves it back down On the second downward motion the number of digital pulses is counted and verified Returns PASS FAIL No disks are required EMPTY DRIVES Used by service personnel only Do not run this test if the jukebox contains disks with file system data on them Moves disks out of the drive mechanism s and returns them to their home storage slot locations if the locations are known If the home storage location is not known the jukebox moves the disks into the first available empty storage slot EMPTY PICKER Used by service personnel only Do not run this test if the jukebox contains disks with file system data on them Moves a disk from the disk transport mechanism to its home storage slot location if that location is known otherwise the disk is placed into the first available empty storage slot FILL PICKER Used by service personnel only Do not run this test if the jukebox contains disks with file system data on them Moves a disk into the disk transport mechanism from the first storage slot containing a disk This test must be run twice to fill both containers in the disk transport mechanism Chapter 3 3 31 Operating the Jukebox Running an Internal Test Test Name Description EXERCISE MECH Runs the VERTICAL TEST TRANSLATE TEST FLIP TEST MAGAZINE IO DRIVE IO and MAILSLOT IO tests Each test run
46. computer Forgot your password Enter the default password 000 000 000 If the default password is not accepted call your service representative Disk inserted in the mailslot but LOAD ERROR or FAILED displays Press CANCEL Insert the disk in the mailslot again See Loading an Optical Disk into the Jukebox in this chapter for the correct disk loading orientation If the light bar on the front panel is orange cycle power to the jukebox Try to load the disk again when READY displays If the disk is in the mailslot correctly and these error messages repeat call your service representative Disk inserted in the mailslot but RESERVED displays The SECURE MS configuration is set Disks cannot be loaded If appropriate change this setting See Setting an Operating Configuration in this chapter The current administration password is required Ensure that the SCSI bus is inactive before removing power to the jukebox Removing power to a device on an active SCSI bus can cause data loss and or problems with the SCSI interface Chapter 3 3 37 cS nv e la o gt lt eu SuweIodo Operating the Jukebox Troubleshooting Problem What to do Disk inserted in the mailslot but MATLSLOT EMPTY displays The mailslot sensors do not detect a disk in the mailslot e Remove and then replace the disk fully into the
47. controller and drives that are more than one digit apart You will receive a CONFLICT message 6 Press NEXT or PREV until the new ID that you want displays and then press ENTER If the jukebox is set to LUN MODE ON go to Step 8 Only one ID can be changed and the ID automatically updates when you press ENTER If using basic SCSI addressing LUN mode OFF Press NEXT until UPDATE displays and then press ENTER UPDATE or WAIT FOR UPDATE andthen ID S SAVED displays briefly e Ifthe new settings do not conflict with other SCSI IDs on the bus SCSI ID S displays e If the new settings conflict with other IDs on the SCSI bus CONFLICT ABORTED displays briefly and then VIEW ID S displays Any changes entered are lost and you must repeat steps 3 through 6 to set a new ID When in LUN mode If the new ID you choose results in the IDs for the jukebox controller and the drives being more than one digit apart the jukebox displays CONFLICT and rejects the ID 9 Press CANCEL until READY displays 3 18 Chapter 3 Operating the Jukebox Setting the SCSI IDs CAUTION Turning off the jukebox in the next step could cause data loss if not done correctly Do not turn off power to the jukebox until you are sure the SCSI bus is inactive Removing power from a SCSI device when the bus is active can result in data loss and or indeterminate bus states Check your host system manuals for information about checking
48. d regardless of whether or not the write protect button has been set However setting the button to write protect prevents writing additional files to the disk Write Protect Button Location fs fre Chapter 2 9 5 CAUTION Using Optical Disks Caring for Optical Disks Caring for Optical Disks Follow these guidelines to ensure that your optical disks remain in good condition e Do not expose disks to extreme magnetic fields e Do not expose disks to dust particles e Do not expose disks to extreme temperatures or extreme humidity e Do not drop the disks e Do not open a disk s metal shutter and touch the disk surface e Do not take disks apart Do not insert disks with loosely attached labels into the jukebox e Remove old disk labels before applying new ones especially if you choose to place labels on the sides of the cartridge near the shutter rather than on the end of the cartridge Store disks in a clean safe place when they are not in use Cleaning Disks Normally an optical disk does not require cleaning when used in a computer room or clean office environment If you are in an extremely dusty environment and are experiencing difficulties reading and or writing to a particular disk you may want to clean the disk to see if this corrects the problem Be very careful when cleaning an optical disk Abrasive particles dragged across the disk surface can damage the disk and prevent recovery of some or all of the
49. e 1 8 Connecting a 4 or 6 Drive Jukebox 0 0 eee eee 1 9 Removing the Customer Access Panel 0 0 0000 esee 1 9 Connecting a 10 Drive Jukebox as the Only Peripheral Two Host Adapters Basic SCSLAdditessing iu e etre pH DIIS HERD USE OS E LES 1 12 Removing the Customer Access Panel 0 2 0 00 eese ese 1 12 Connecting a 10 Drive Jukebox One Host Adapter Bus 1 and 2 Daisy Chained EUN Addtres8lhg us eU ROO UNCLE MP Slee 1 14 Removing the Customer Access Panel 00 00 0000 cece eee eee 1 14 Connecting the Jukebox With Other SCSI Peripherals 1 16 Connecting POWeE srsti aranana EA Sa Be ee hho bat IOS NE aR 1 17 Configuring Write Verify llle eee eee 1 18 Installing the Wheel Chocks 0 00 00 eee 1 19 Moving or Shipping the Jukebox 1 0 0 2 ee eee eee 1 20 Moving the Jukebox a Short Distance 00 0 0 000 2 1 20 Shipping the Jukebox i c pe RE RR RR ER RES 1 21 Using Optical Disks Overview of This Chapter 0 0 0 E eee eee eee eee 2 2 Using Optical Disks edu ennn ea ead aep cee ee 2 2 Choosing an Optical Disk Type 0 0 0 eee ee eee eee 2 3 Contents Labeling an Optical Disk Cartridge llle 2 4 Write Protecting an Optical Disk 0 0 00 eee eee eee 2 5 Caring for Optical Disks 2 0 0 0 cee eee eee 2 6 Cleaning Disks 2 e ee bh eb bh ee Soh SR E PSU LR ptr ps 2 6 Operating the J
50. e SCSI bus you may want to go to Adaptec major supplier in SCSI buses www adaptec com Symbios Logic Working drafts of SCSI specifications www symbios com x3t10 B 6 Appendix B Figure B 1 Operating This Jukebox on a SCSI Bus The SCSI Bus and This Jukebox The SCSI Bus and This Jukebox This jukebox is a fast and narrow SCSI device with the capability to connect to either a narrow single ended bus or a wide differential bus In the diagram below note that the single ended 50 line bus is brought directly onto the jukebox internal narrow bus The differential interface accepts a wide bus in its 68 pin connector but only uses the 50 data and control lines that comprise the narrow portion of the bus The other 18 lines that provide the upper IDs and data of the wide bus are ignored Note that all lines of the wide bus pass through the two 68 pin differential connectors The wide bus is maintained as a wide bus The single ended connectors are 50 pin and can accept only a narrow bus The differential ports use 68 pin connectors and can accept and pass through a wide bus Single ended and Differential Interfaces on This Jukebox Single ended cable 50 pin Differential cable 68 pin Ie SLT TW st 7 we Use 50 lines Use 50 ines SCSI Interface Logic Appendix B B 7 n ao n Ej z n g uo uoneIrodo Operating This Jukebox on a SCSI Bus The
51. e between your host computer and either port of the jukebox SCSI connectors of your selected interface type the example diagram shows using the B2 port on the differential interface Route the cable through the slot at the bottom of the right side C Plug a SCSI terminator into the unused SCSI port of interface type you chose the example diagram shows the terminator at B1 because B2 was used for the cable If you are using the differential interface use a 68 pin high density terminator If you are using the single ended interface use a 50 pin high density active terminator Connecting a 4 or 6 Drive Jukebox 6 Plug a SCSI terminator into one of the SCSI ports on the unused interface Only one terminator is necessary on an unused interface The example diagram shows the terminator on the single ended interface connector A but the terminator could have been placed on A1 Use an active terminator if you are terminating a single ended interface 1 10 Chapter 1 Setting Up the Jukebox Connecting a 4 or 6 Drive Jukebox xoqoyne n T 5 ra C so zur E If you are terminating a differential interface use a 68 pin high density terminator If you are terminating a single ended interface use a 50 pin high density active terminator 7 To continue with the installation go to Connecting Power in this Chapter Chapter 1 CAUTION NOTE Setting Up the Jukebox
52. e jukebox 3 10 Chapter 3 Operating the Jukebox Loading a Disk into the Jukebox 3 If you want to select the storage slot number that shows in the display press LOAD or ENTER If you want to choose a different storage slot press NEXT or PREV until the desired slot number displays and then press ENTER 4 LOADING displays as the jukebox moves the disk to the slot After the disk is loaded into the selected storage slot the display returns to LOAD You may now load additional disks by inserting the disks into the mailslot and repeating step 3 until you are finished loading disks 5 Press CANCEL to return to the READY state gt PAN e ln I gt lt eu Suedo Chapter 3 3 11 NOTE Operating t he Jukebox Ejecting a Disk From the Jukebox Ejecting a Disk From the Jukebox Some software packages require that you load and eject disks by following the instructions in the software If you use a software package to manage files in the jukebox check the software documentation before proceeding with these steps Start with RI EADY LOAD or EJ ECT in the display 1 Press EJECT on the jukebox control panel 2 EJECT SLOT displays is flashing and the number of the first storage slot in the jukebox that contains an optical disk 3 If you want to select the storage slot number that shows in the display press EJECT or ENTER If you want to choose a dif
53. e services The phone numbers are under Faxback Services on the next page e Consult one of the computer modem connectivity services available such as America Online or CompuServe The phone numbers are under Electronic Support Services later in this appendix e Contact your authorized HP dealer distributor Before calling please record the following information and have it ready when you contact your service representative model number of your jukebox serial number brand and model of your host computer n ac se ES Q n ES 5 a brand and model of your host computer SCSI adapter e e n c e B oO a3 n 2 3 3 o Pt c jukebox application software you are using and its version any jukebox driver you may be using that is separate from your jukebox application software and the version of this driver Should you need additional support call the Customer Support Center in your region FAX electronic services and support center numbers are given on the following pages If your jukebox fails after the warranty period contact your authorized HP dealer distributor or the nearest HP sales and service office Customers in the US and Europe can use a credit card for phone assistance For details see Telephone Support After Warranty in this appendix Appendix A A 7 Supplies and Customer Support Hewlett Packard Customer Support Faxback Services Quick FAX and HP FIRST are automated
54. ea saa IND eee uA lA sn III AA LA ADI Ae e ee TT ee Ia Host Computer Host Adapter ID7 NO Host Adapter ID7 wo Displays on the Control Panel Under CHOOSE LUN MODE menu gt gt LUN MODE OFF Under SCSI IDs gt VIEW IDs gt BUS 1 gt gt JXBX ID 6 LUN 0 BUS 2 gt gt DRV RV RV RV U oco oc g ve lt RV RV RV RV Oo uU tU tU RV 1 ID 5 LUN O 2 ID 4 LUN 0 3 ID 3 LUN 0 4 ID 2 LUN 0 5 ID 5 LUN 0 6 ID 4 LUN 0 7 ID 3 LUN O 8 ID 2 LUN 0 9 ID 1 LUN O 10 ID 0 LUN Appendix B Operating This Jukebox on a SCSI Bus Default SCSI IDs in the Jukebox When Using Basic SCSI Addressing and When Using LUN Mode Figure B 4 Ten Drives One Host Adapter LUN Addressing Controller Drives Use Same IDs Drive 1 Drive 2 Drive 3 Drive 4 ID6 m gt ID6 m ID6 m gt ID6 LUN 1 LUN 2 LUN 3 LUN 4 Y Jukebox Controller Drive 5 Drive 6 Drive 7 Drive 8 Drive 9 Drive 10 i i i i i i ID 6 LUNO ID 5 ID5 m IDS ID5 m ID5 m ID 5 A LUN O LUN 1 LUN 2 LUN 3 LUN 4 LUN 5 BUS 1 BUS 2 y Jukebox c i Interface sf Interface foe Host Computer Host Adapter ID7 LUNO Displays on the Control Panel rj CJ Under CHOOSE LUN MODE menu gt gt LUN MODE ON Under SCSI IDs gt VIEW IDs gt
55. ebox The jukebox products can be serviced only by qualified service personnel The optical drive mechanism s installed inside the library system shall not be opened or disassembled during service WARNING If the enclosure of the optical drive mechanism is opened and the safety interlock disabled you may be exposed to the laser radiation when the drive is operating Avoid exposure to the beam The same warning in Swedish z e gg 7 The information about the radiation characteristics of the laser diode used in the dm m optical drive mechanism es BR Wavelength 680 nm E Power 60 mW z Class 3B laser C 9 Safety and Regulatory Information Japanese VCCI Statement Japanese VCCI Statement CORES APURE FEREARE VCCI OS RO422AAIS EIE CT CORBCRER CHAT b EER MBSERMCTCEMBVET COBSIsHAAABICWREBS SEDBRENSCEMBVET This equipment is in the Class A category information technology equipment based on the rules of Voluntary Control Council For Interference by Information Technology Equipment VCCI When used in a residential area radio interference may be caused In this case user may be required to take appropriate corrective actions Glossary C D cartridge A plastic enclosure that contains an optical disk The cartridge is labeled A or B to denote separate sides of the optical disk The optical disk is never removed from the cartridge disk See optical disk driver A program t
56. eboxes B 12 Table B 2 Default SCSI and LUN Settings in the 10 Drive Jukebox B 13 Table B 3 LUN Mapping of a 10 Drive Jukebox if DRVs BUS 1 ID is Changed to an ID Different Than the Jukebox Controller IDs used are examples sss B 14 Table B 4 Possible Additional SCSI Addresses Available B 19 xi Tables xii xoqosnf au dN 3unjss o co 5 e on g Baz 2 0 o Jukebox Setting Up the Jukebox Overview of This Chapter Overview of This Chapter This chapter gives information about the following topics right side panel features connecting SCSI and power cords moving or shipping the jukebox connecting SCSI and power cords What you need to set up the jukebox Items included with the jukebox e power cord single ended and differential SCSI terminators one of each included in a 4 or 6 drive jukebox two of each included in a 10 drive jukebox this guide Items needed but not included with the jukebox e SCSI cable with either a high density 50 pin Micro D or high density 68 pin Micro D connector depending on whether a single ended or differential interface is used e single ended or differential SCSI host adapter with at least one available address If you have a 10 drive jukebox you may choose to use two adapters e application software that supports this type of jukebox 1 2 Chapter 1 Setting Up the Jukebox System Components Needed f
57. ecovered errors commands that complete successfully Returns either NO SOFT ENTRIES or ENTRY There may be multiple soft error numbers Press ENTER to view the log for the currently displayed error or press NEXT to select the next error Log entries are described in the rows following RECOVERY ERROR in this table RECOVERY ERROR Log of errors during the most recent move Returns either NO ENTRIES or the number of recovery errors cS nv g ie gt lt eu Sune1odQ Press ENTER to view the log for the currently displayed error or press NEXT to select the next error Log entries are described in the following rows HARDWARE ERR 4 Internal diagnostics error number of the cause of the failure FRU 1 Field replaceable unit most likely to be at fault FRU 2 4 Field replaceable unit second most likely to be at fault FRU 3 4 Field replaceable unit third most likely to be at fault Chapter 3 3 25 Operating the Jukebox Retrieving Log History Log Name Description MOTION name name indicates one of the following types of movements taking place in the jukebox at the time of the failure EXCHANGE MOVE e POSITION INIT ELEM e REZERO e ROTATE DIAGNOSTIC RESTORE SOURCE Element number to which the source refers This information is valid for MOVE EXCHANGE
58. ector 4 7 C2589J Gbytes 8 pack Write once optical disk 1 024 bytes sector 4 7 88145J Gbytes single disk Write once optical disk 1 024 bytes sector 4 7 C2591J Gbytes 8 pack 2 6 and 2 3 Gbyte Optical Disks Rewritable optical disk 1 024 bytes sector 2 6 92280F Gbytes single disk Rewritable optical disk 1 024 bytes sector 2 6 C2589F Gbytes 8 pack Write once optical disk 1 024 bytes sector 2 6 92290F Gbytes single disk Write once optical disk 1 024 bytes sector 2 6 C2591F Gbytes 8 pack Rewritable optical disk 512 bytes sector 2 3 92279F Gbytes single disk Rewritable optical disk 512 bytes sector 2 3 C2588F Gbytes 8 pack Write once optical disk 512 bytes sector 2 3 92289F Gbytes single disk Write once optical disk 512 bytes sector 2 3 C2590F Gbytes 8 pack SCSI Cables 50 Pin Low Density to 50 Pin High Density 1 0 m 3 3 ft clip latch to thumb screw K2296 1 5 m 4 9 ft clip latch to thumb screw K2297 A 4 Appendix A Supplies and Customer Support Supplies and Accessories Item HP Part Number 0 9 m 2 9 ft thumb screw to thumb screw K2294 1 5 m 4 9 ft thumb screw to thumb screw K2295 50 Pin High Density to 50 PinHigh Density 0 5 m 1 6 ft thumb screw to thumb screw C2955A 1 0 m 3 3 ft thumb screw to thumb screw C2908A 1 5 m 4 9 ft thumb screw to thumb screw C2956A 2 0 m 6 5 ft thumb screw to thumb screw C2957A 5 0 m 16 5 ft thumb screw to thum
59. ed full slot to the mailslot with a random flip It then moves the cartridge back to its original slot with its original orientation This test displays FAIL if there are no disks in the jukebox or if all storage slots are full The drives and mailslot must be empty VERTICAL TEST Moves the disk transport mechanism up and down the full length of the rail Returns PASS FAIL No disks are required TRANSLATE Moves the disk transport mechanism from side to side TEST No disks are required FLIP TEST Makes a combination of moves with a PASS FAIL result Flips the disk transport mechanism at various locations No disks are required PICKER TEST Flips the disk transport mechanism and switches active thumbs No disks are required 3 30 Chapter 3 Operating the Jukebox Running an Internal Test Test Name Description FIND PLUNGE Calibrates the disk transport mechanism establishes the HOME mechanism s orientation and determines the reference points in the picker travel path Assumes that the mechanics and servo system are functional No disks are required FIND VERT HOME Recalibrates the vertical position of the disk transport mechanism and verifies that the vertical path is clear No disks are required o FIND XLATE Calibrates the reference points for the side to side EE HOME motion of the disk transport mechanism No disks are 9 amp required S oe o VERTICAL Moves the disk transport me
60. eorient or relocate the receiving antenna b Increase the separation between the equipment and receiver c Connect the equipment into an outlet on a circuit different from that to which the receiver is connected or d Consult the dealer or an experienced radio TV technician for help Change or modification of this equipment not expressly approved by Hewlett Packard could void the user s authority to operate this equipment Only use the cables connectors power cords and accessories supplied with this equipment or expressly approved by Hewlett Packard Storage Systems Division March 1998 Greeley Colorado USA For Regulatory Compliance Information ONLY contact Australian Product Regulations Manager Hewlett Packard Australia Ltd 31 41 Joseph Street Blackburn Victoria 3130 Australia European Your local Hewlett Packard Sales and Service Office or Hewlett Packard GmbH Department TRE Herrenberger Strasse 130 D 71304 Boblingen FAX 49 7031 14 3143 USA Product Regulations Manager Hewlett Packard Company 700 71st Avenue Greeley CO 80634 USA Phone 970 350 5600 Safety and Regulatory Information Herstellerbescheinigung Herstellerbescheinigung Diese Information steht im Zusammenhang mit den Anforderungen der Maschinenl rn information sverordnung vom 18 Januar 1991 Schalldruckpegel Lp 70 dB A e am arbeitsplatz normaler betrieb nach ISO 7779 1988 EN 27779 1991 Typpr fung English Translation of German S
61. ferent types single ended or differential If you use two different types of interface check that your jukebox application software supports this The diagram shows cable connections to the differential SCSI interface on both interface cards at B2 One cable is connected to Bus 1 and the other cable is connected to Bus 2 Route the cables through the slot at the bottom of the right side C 1 12 Chapter 1 Setting Up the Jukebox Connecting a 10 Drive Jukebox as the Only Peripheral Two Host Adapters Basic SCSI Addressing C c zx e J o E eu dy Sumeg 4 Remove the customer access panel by pulling on the bottom of the panel and then lifting it off see Figure 1 1 If screws are installed use a flatblade screwdriver or T 15 Torx driver Figure 1 3 Connecting a 10 Drive Jukebox Two Host Adapters Basic SCSI Addressing 5 Plug a SCSI terminator into the unused SCSI connector of interface type you chose the example diagram shows terminators for the two differential interfaces placed on the B1 port for each interface If you are using the differential interface use a 68 pin high density terminator If you are using the single ended interface use a 50 pin high density terminator 6 Plug a SCSI terminator into one of SCSI ports on each unused interface the example diagram shows the terminators on the single ended port at A2 for both interfaces The terminators can be
62. ferent storage slot press NEXT or PREV until the desired slot number displays and then press ENTER See the note on the following page disk is in the mailslot the display returns to EJECT SLOT ff 4 Remove the disk from the mailslot EJECTING displays as the jukebox moves the disk to the mailslot When the You may now eject additional disks by pressing the EJECT or ENTER key and then following steps 2 through 4 until you are finished ejecting disks When the is ejected EMPTY displays briefly before returning to last disk 5 Press CANCEL to return to the READY state 3 12 EJ ECTS Chapter 3 NOTE NOTE Operating the Jukebox Entering the Administration Menu Password Entering the Administration Menu Password READY gt ADMIN gt PSWD 000 000 000 A numeric password is required to access menu choices beneath the ADMIN menu of the jukebox see Figure 3 2 A three part password of 000 000 000 was set at the factory Consider changing the password so that only authorized persons can access the choices under the ADMIN menu Don t forget your password If you forget it only your service representative can reset the security code to the factory setting which enables you to set a new password gt co nv la gt lt eu Suedo Follow these steps to enter the password If you want to change the password go to the next section Changing the Admini
63. hat allows the operating system to communicate with a peripheral device E L element A SCSI term for any one of the autochanger components drive mailslot storage slots or picker jukebox A term synonymous with optical disk library or autochanger This type of optical storage device is often referred to as a jukebox because when a file is requested the disk containing the file is found inserted into the drive and the requested information is sent to the host computer system similar to the way a musical jukebox finds a record and moves it to the turntable when a song is requested jukebox controller The part of the jukebox that controls the sending and receiving of SCSI commands and controls the disk transport mechanism LAN Local area network A group of computers and peripherals physically connected so users can share hardware and software resources M O magneto optical A type of optical technology which uses a laser to read from and write to a magnetic layer on an optical disk To write a spot on the magnetic layer is heated by a laser to a point where it can be magnetically altered by the write magnetic head To read a light from the laser is reflected from the spot The magnetic alteration causes the reflected light to be polarized in one direction interpreted as a 1 or the opposite direction interpreted as a 0 mailslot The area where disks are inserted and removed from the jukebox mul
64. he other device or devices you should expect to experience a drop in performance Mixing Wide and Narrow Devices As a preliminary note to this discussion HP highly recommends that you do NOT mix wide and narrow buses Connecting devices of the same bus width such as all narrow 50 pin is a simple process of daisy chaining the devices and terminating both ends of the bus However mixing narrow and wide devices invites problems This method should only be implemented by an experienced systems integrator who is highly knowledgeable about SCSI Since the wide 68 pin buses need more data lines on the bus for their data transfer it s necessary that the cables connecting the devices are 68 pin The data would be lost if the devices were set up as depicted in the figure below B 8 Appendix B Operating This Jukebox on a SCSI Bus The SCSI Bus and This Jukebox l 68 50 pin cable 68 50 pin cable 68 pin Terminator wa Host Adapter Wide SCSI Wide Wide SCSI device SCSI device 68 pin 68 pin Because a narrow device only has a 50 pin connector it will not transmit the eight extra bits of data needed for the wide device on the end of the bus Using only 50 lines also prevents the narrow device from passing along the IDs of devices at 8 or above The lower eight data lines transfer commands and messages allowing all devi
65. her location see Shipping the Jukebox Moving the Jukebox a Short Distance 1 If you will be removing the disks from the jukebox follow your jukebox application software instructions for unmounting ejecting and labeling disks to ensure that the jukebox can be brought online again easily Ensure that there are no disks in the drives If you will be manually ejecting disks refer to Ejecting an Optical Disk From the Jukebox in Chapter 3 Failure to eject a disk from the optical drive prior to moving the jukebox could result in damage to the optical drive mechanism Turning off the jukebox in the next step could cause data loss if not done correctly Do not turn off power to the jukebox until you are sure the SCSI bus is inactive Removing power from a SCSI peripheral when the bus is active can result in data loss and or indeterminate bus states Check your host system manuals for information about checking the SCSI bus status If your computer is connected to a LAN be sure to check with your system administrator before turning off power to the jukebox 2 Switch jukebox power OFF 8 on Figure 1 1 3 Remove the right side lower access panel by pulling on the bottom of the panel and then lifting it off see 6 Figure 1 1 If screws are installed on the bottom corners of the panel use a flatblade screwdriver or T 15 Torx driver to remove the screws 4 Remove the power cord and the SCSI cable connections 5 Loosen
66. host computer SCSI adapter jukebox application software you are using and its version any jukebox driver you may be using that is separate from your jukebox application software and the version of this driver North and South America and Canada Using your VISA MasterCard or American Express call 800 810 0130 Per incident fee of 25 00 charged to your credit card 900 555 1800 2 50 per minute up to a maximum of 25 00 per incident You must be 18 years of age or have parental permission to call this number Prices are subject to change without notice Europe Call the numbers listed in the Telephone Support Under Warranty section A per incident fee will be charged for after warranty support Please have a credit card PO number or billing address ready A 12 Appendix A Supplies and Customer Support Hewlett Packard Customer Support Elsewhere in the World Contact your authorized HP dealer distributor or the nearest HP sales and service office Additional Telephone Support Singapore Customer Care Line for End Users 65 272 5300 HP Reseller Locator Numbers US 800 752 0900 Canada 800 387 3867 Mexico and South America 305 267 4220 Appendix A A 13 Q an Y o o Bg uo eg Jo B5 3a 9 i m Supplies and Customer Support Warranty Warranty HP PRODUCT DURATION OFWARRANTY C1104J C1105J C1106J C1107J C1110J One Year 1 HP warrants HP hardware accessories and supplies
67. hysically placed on the bus Host Computer ID 2 9 normally ne As ne ws LUN Addressing ES SCSI IDs are the top level method of addressing devices on the bus Another method of addressing is also available logical unit numbering LUN This method enables a complex device such as a jukebox to group its internal SCSI devices to a single SCSI ID The complex device is identified by a SCSI ID but this complex device assigns logical unit numbers LUNs to each device within it Up to eight LUNs may be assigned under a single SCSI ID The LUNs that can be assigned are from 0 to 7 LUN 0 is usually retained by the complex device Appendix B B 3 Operating This Jukebox on a SCSI Bus A Brief Overview of SCSI To use this form of addressing however the jukebox application software the SCSI bus drivers and the host adapter firmware all have to support this mode of addressing The following diagram shows LUNS assigned to devices within the device at ID 6 Host Computer ID 7 ID 6 ID 3 ID 0 ID 5 ID 4 ID 1 ID 2 LUN OQ LUN O LUN Q LUN O LUN O LUN O LUN 0 LUN 0 normally j Ep Transfer Rates on the Bus Initially the SCSI specification defined a 5 MB s synchronous data transfer rate on the narrow bus SCSI now also defines Fast which is 10 MB s on a narrow bus and 20 MB s on a wide bus Another definition is Ultra also known as Fast 20 which is 20 MB s transfer rate on a narrow bus and 40 MB s o
68. i tule avata huoltotoimenpiteiden yhteydess VARO Mik li luku kirjoitusyksik n suojakotelo avataan ja suojalukitus ohitetaan olet alttiina lasers teilylle laitteen ollessa toiminnassa Al katso s teeseen VARNING Om skyddsh ljet av den optiska drivmodulen ppnas och sp rren urkopplas d apparaten r i funktion uts ttas anv ndaren f r laserstr lning Betrakta ej str len Tiedot luku kirjoitusyksik ss k ytett v n laserdiodin s teilyominaisuuksista Aallonpituus 680 nm Teho 60 mW Turvallisuusluokka 3B C 8 Safety and Regulatory Information English Translation of Finland Regulatory Information English Translation of Finland Regulatory Information LASER SAFETY SUMMARY LASER SAFETY CLASS 1 LASER PRODUCT The same in Swedish HP SureStore Optical 660ex and 1200ex jukeboxes are for user safe class 1 laser products In normal use the enclosure of the optical drives prevents the laser beam from escaping outside of the product The jukebox was type approved in Finland for laser safety by the National Board of Labour Protection The safety class of the products was defined according to the resolution No 472 1985 of the Council of State and the standard EN 60825 WARNING The use of the product otherwise than specified in the user s manual may expose the user to laser radiation exceeding safety class 1 The same warning in Swedish SERVICE There are no user serviceable parts inside the juk
69. isplay other choices that available in that part of the menu In Figure 3 2 you can display the selections listed in boxes below the shaded choices by pressing ENTER when one of the shaded choices displays Press PREV or NEXT to scroll through the list To perform the displayed operation press ENTER gt e PAN ic la ie gt lt eu Suedo Chapter 3 3 9 NOTE Figure 3 3 Operating the Jukebox Loading a Disk into the Jukebox Loading a Disk into the Jukebox Label all disks before loading them into the jukebox See Labeling an Optical Disk Cartridge in Chapter 2 for instructions Some software packages require that you load and eject disks by using instructions in the software If you use a software package to manage files in the jukebox check the software documentation before proceeding with these steps Start with READY LOAD or EJECT in the display 1 Press LOAD on the jukebox control panel If none of these messages displays press CANCEL until READY displays Loading a Disk 2 When the mailslot opens insert a disk into the mailslot with Side A of the disk facing up The shutter end of the disk goes in the mailslot first When the disk is inserted it is automatically pulled into the mailslot An incorrectly inserted disk is rejected CART IN WRONG displays briefly and then LOAD SLOT displays is flashing and is the number of the first available storage slot in th
70. lt o eo E S5 ga S 2 zi C 3 Safety and Regulatory Information EC Radio Frequency Interference Statement Europe Only EI n4 EC Radio Frequency Interference Statement Europe Only WARNING This is a class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures C 4 Safety and Regulatory Information United Kingdom Telecommunications Act 1984 United Kingdom Telecommunications Act 1984 The HP SureStore Optical 660ex and 1200ex jukeboxes are approved under Approval Number NS G 1234 J 100003 for indirect connection to Public Telecommunication Systems within the United Kingdom 7j e E E amp ie lt z zh S H amp z S 5 C 5 Safety and Regulatory Information Declaration of Conformity Declaration of Conformity Declaration of Conformity according to ISO IEC Guide 22 and EN 45014 Manufacturer s Name Hewlett Packard Co Manufacturer s Address Storage Systems Division 700 71st Avenue Greeley CO 80634 USA declares that the product Product Name Optical Disk Library Model Numbers C1104x C1105x CL106x C1107x C1 L08x C1109x C1 110x CL111x C1112x x is any alpha except z with or without suffixes Product Options All Options conforms to the following Product Specifications Safety EN 60950 1992 A1 A2 1993 A3 1995 IEC950 1991 A1 A2 A3 EN 60825 1 1994
71. lways 0 If you are using LUN addressing LUN mode ON JKBX BUS 1 orDRVs BUS 1 displays on Bus l or DRVs BUS 2 displays on Bus 2 is the current ID for the jukebox controller and drives when LUN mode is ON 5 Press NEXT until the setting you wish to change displays and then press ENTER The 4 current ID begins flashing Chapter 3 3 17 NOTE NOTE Operating the Jukebox Setting the SCSI IDs In the next step you will choose a new ID Review this note This jukebox by default assigns ID 6 to the jukebox controller When in LUN mode the jukebox controller ID uses LUN 0 for itself and assigns the drives on Bus to LUNs to 4 or LUNs 1 to 6 depending on whether you have four or six drives on Bus in your model of the jukebox The result is that there are two types of devices controller and drives at ID 6 Some host computer systems do not allow you to assign different device types to the same ID If your host computer system does not support multiple types at the same ID and you want to use LUN mode you must select different IDs for the jukebox controller JKBX ID and the drives DRV Tables in Appendix B show jukebox default settings and an example of setting the jukebox controller and drives to different IDs one digit apart If another device ID is placed between the jukebox controller and the drives problems can result For this reason the jukebox will not accept IDs for the jukebox
72. mailslot If the same error reappears the mailslot sensors may be defective Contact your service representative Disk inserted in the mailslot but DEST NOW FULL displays The jukebox moved a disk into the slot you chose before your load command executed e Press CANCEL select another slot for the disk and then reattempt a load Disk inserted in the mailslot but TRANSPORT FULL displays The disk transport mechanism already contains a disk e Refer to your host and application documentation for recovery procedures If no procedures are available call your service representative Disk inserted in the mailslot but MAILSLOT SENSOR displays The jukebox mailslot sensors may have failed Remove and then re insert the disk If this does not correct the problem call your service representative Disk eject attempted but an EJECT ERROR message displays e Press CANCEL Attempt to eject the disk again e Ifthe light bar on the front panel is orange cycle power to the jukebox and try to eject the disk again when READY displays e If there is no disk in the mailslot and this error message repeats call your service representative Ensure that the SCSI bus is inactive before removing power to the jukebox Removing power to a device on an active SCSI bus can cause data loss and or problems with the SCSI interface 3 38 Chapter 3 Operating the Jukebox Troublesh
73. n a wide bus Termination To keep signals on the SCSI bus from being reflected terminators must be placed at each end of the physical bus These terminators may be either active or passive Passive termination is a resistor network Active termination uses a voltage regulator the active component to regulate the power of the resistor network to provide more stable termination Active termination is always preferred over passive termination Depending on your SCSI device termination is supplied by a using a physical connector by flipping a dipswitch or by selecting the termination setting in software B 4 Appendix B Operating This Jukebox on a SCSI Bus A Brief Overview of SCSI Termination is always at both physical ends of the bus Terminator 1 Terminator Host Adapter EE i HOST SCSI device SCSI device INTERNAL EXTERNAL Single ended and Differential Interfaces The SCSI bus is electrically implemented in two ways single ended and differential These terms come from the way the signals are asserted on the bus Single ended buses use a 5 volt signal that is referenced to ground This method makes the bus somewhat susceptible to noise and loss of signal quality over distance The maximum allowable length of a single ended SCSI bus was initially 6 meters 19 7 feet Fast SCSI required the maximum length of the bus to be redu
74. nism are in the forward or back position If THUMB Aor THUMB B is returned the specified thumb is the forward position If NO THUMB is returned both thumbs are in the back position TOP THUMB Used by service personnel only Reports ON or OFF Looks at the top thumb sensor which reports whether or not the thumb that is currently on the top side of the disk transport mechanism is in the forward position If ON is reported the thumb is in the back position if OFF is reported the thumb is in the forward position gt PAN e ln gt lt eu Suedo TRANSLATE Reports ON or OFF after looking at the translate SENSOR calibration sensor Display automatically updates if the status changes Chapter 3 3 33 Operating the Jukebox Using Online Repair Using Online Repair The online repair selection allows an authorized service representative to replace a faulty drive while the jukebox remains online and active This feature is available only if enabled by your jukebox application software CAUTION Selecting online repair should be done only by an authorized service representative This procedure could cause the jukebox optical drives to become inactive 3 34 Chapter 3 NOTE Operating the Jukebox Troubleshooting Troubleshooting This section provides steps you can take when problems occur during operation To troubleshoot problems first refer to the procedures in this troubleshooting section If these p
75. nterface type you select The following table lists the maximum SCSI bus lengths available to you Maximum SCSI External Cable Lengths Assuming no devices internal to the host computer Interface Type Maximum External Cable Length Single Ended SCSI 3 meters 9 8 feet 50 pin high density connector Differential SCSI 25 meters 82 0 feet 68 pin high density connector Hewlett Packard recommends that you use SCSI cables with thumbscrew connectors Clip type cables may be used if you first remove the mounted thumbscrew studs with a flat blade screwdriver If the thumbscrew studs are not removed interference between the cable and the studs may result Chapter 1 1 7 xoqoyne n T 5 ra C so eur gt Setting Up the Jukebox Choosing Your cabling Configuration Choosing Your cabling Configuration Pick the configuration that applies to your plans below You will be shown the page for the proper procedures See page Standard Configuration The only peripheral on a bus and the jukebox has 4 or 6 drives 1 9 and the jukebox has 10 drives and you are using two 1 12 host adapters and the jukebox has 10 drives and you are using one 1 14 host adapter The jukebox will share a bus with other devices 1 16 High Availability configuration Consult with your high availability vendor 1 8 Chapter 1 Setting Up the Jukebox Connecting a 4 or 6 Drive Jukebox r c
76. ole at the lower left rear of the jukebox 7 on Figure 1 1 5 Plug the other end of the power cord into a three hole grounded outlet 6 Press the power switch ON 8 on Figure 1 1 When power is applied TESTING and NOT READY alternately display Once the poweron test completes approximately 1 5 minutes READY displays If DEVICE FAILED displays See Troubleshooting in Chapter 3 for troubleshooting procedures 7 Refer to Chapter 3 Operating the Jukebox for instructions on setting the SCSI addresses loading optical disks into the jukebox setting a password etc Continue on to Configuring Write Verify on the next page Chapier 1 1 17 NOTE Setting Up the Jukebox Configuring Write Verify Configuring Write Verify The write verify configuration ensures that data is written reliably to an optical disk The jukebox ships with write verify enabled Many software applications also default to this method of writing Writing data on a magneto optical disk requires two passes The first pass erases the data in the sector to which data will be written The second pass writes new data to that sector When write verify is configured to ON an additional pass is made over the sector This third pass verifies that all data is written correctly to the sector To add to the reliability of your data Hewlett Packard recommends that you maintain the default ON setting for write verify Note that when write verify is ON
77. one correctly Do not turn off power to the jukebox until you are sure the SCSI bus is inactive Removing power from a SCSI device when the bus is active can result in data loss and or indeterminate bus states Check your host system manuals for information about checking the SCSI bus status If your computer is connected to a LAN be sure to check with your system administrator before turning off power to the jukebox 7 Turn the jukebox OFF then ON to save the configuration to the jukebox flash ROM Configurations are described in the following table 3 20 Chapter 3 Table 3 1 Configuration Choices Operating the Jukebox Setting an Operating Configuration Configuration Name Description RECOVERY ON OFF Toggles between ON and OFF If the configuration is set to ON the jukebox attempts to recover from errors if the configuration is set to OFF the jukebox immediately stops moving if an error condition occurs The default configuration is RECOVERY ON and recovery should remain ON under normal conditions RESTORE DEFAULTS Sets all jukebox configurations to default settings CLEAR ODOMETERS Used by service personnel only Sets all jukebox odometers to zero DUAL PICKER ON OFF Toggles between ON and OFF The default setting is DUAL PICKER ON and dual picker mode should remain ON under normal conditions If the configuration is set to ON
78. ooting Problem What to do Disk eject attempted but RESERVED displays The jukebox application software reserved the element for its use or a security configuration was set to prevent disk ejection e fappropriate change this setting See Setting an Operating Configuration in this chapter The current administration password is required Disk eject attempted but empty and then EJECT displays This is not an error There are no disks in the jukebox Disk eject attempted but TRANSPORT FULL displays The disk transport mechanism already contains a disk e Refer to your host and application documentation for recovery procedures If no procedures are available call your service representative Disk eject attempted but SOURCE NOW EMPTY displays The application software moved the disk from the slot you chose before your eject command executed e Press CANCEL You may have to wait for the application to replace the disk into the slot before attempting another eject Disk eject attempted but MAILSLOT FULL displays A disk is in the mailslot Remove the disk from the mailslot Select EJECT select the slot you want the disk ejected from again and eject the disk You want to stop a test that is running Press CANCEL The current test loop continues until finished then the test stops Ensure that the SCSI bus i
79. or Operation of This Jukebox xoqoyne n e T 5 ra so zur gt System Components Needed for Operation of This Jukebox This jukebox requires application software to operate it as a single storage device composed of multiple SCSI devices Consult with your sales representative to chose the application software you need Standard Configuration The following list is a hierarchy of the system components needed to operate this jukebox in a standard configuration e Host computer CPU e Operating system e Optical jukebox application software e Jukebox SCSI drivers may be included in optical jukebox application software above e Jukebox High Availability Configuration The following list is a hierarchy of the system components needed to operate this jukebox in a high availability configuration Consult with your high availability vendor for installation and configuration e Host computer CPUs two host computers e Operating systems on two host computers e High availability application software links both host computers e Optical jukebox application software on both host computers Jukebox SCSI drivers may be included in optical jukebox application software above Jukebox Chapter 1 1 3 Setting Up the Jukebox Identifying Right Side Panel Features Identifying Right Side Panel Features Figure 1 1 Right Side Panel Features 10 Drive Jukebox Shown 1 4 Chapter 1 The numbers bel
80. ound Emission Directive This statement is provided to comply with the requirements of the German Sound Emission Directive from 18 January 1991 Sound pressure Lp 70 dB A e at operator position normal operation e according to ISO 7779 1988 EN 27779 1991 type test C 7 x e E j e is e 3 zh Q e 5 amp Et 3 pue Ajayes Safety and Regulatory Information Turvallisuusyhteenveto Turvallisuusyhteenveto Laserturvallisuus LUOKAN 1 LASERLAITE KLASS 1 LASER APPARAT HP SureStore Optical 660ex ja 1200ex optiset levymuistiasemat ovat k ytt j n kannalta turvallisia luokan 1 laserlaitteita Normaalissa k yt ss levymuistiaseman kotelointi est lasers teen p syn laitteen ulkopuolelle Laitteen turvallisuusluokka on m ritetty standardin EN 60825 mukaisesti VAROITUS Laitteen k ytt minen muulla kuin k ytt ohjeessa mainitulla tavalla saattaa altistaa k ytt j n turvallisuusluokan 1 ylitt v lle lasers teilylle VARNING Om apparaten anv nds p annat s tt n i bruksanvisning specificerats kan anv ndaren uts ttas f r laserstr lning som verskrider gr nsen f r laserklass 1 Huolto HP SureStore Optical 660ex ja 1200ex levymuistiasemien sis ll ei ole k ytt j n huollettavissa olevia kohteita Laitteen saa avata ja huoltaa ainoastaan sen huoltamiseen koulutettu henkil Levymuistiaseman sis lle asennettujen luku kirjoitusyksik iden suojakoteloa e
81. ow correspond to the numbers in Figure 1 1 on the previous page Active bus indicator SCSI interface selection switch SCSI ports Power cord strain relief clip Product serial number label Access panel and mounting screws Cable access hole Power switch Power receptacle Chapter 1 Setting Up the Jukebox Identifying Right Side Panel Features xoqoyne n T 5 ra C so eur gt Lit when the SCSI bus is active There is an indicator for each single ended and each differential interface in the jukebox Used to select either a single ended or differential SCSI interface on the SCSI interface board In 4 or 6 drive jukeboxes there is one interface board In 10 drive jukeboxes there are two interface boards designated Bus 1 and Bus 2 The interface selection switch must be set individually for each board Used for connecting SCSI cables to the interface board The interface board has two types of interface single ended and differential Each type of interface has two ports Used to route the power cord away from other connectors and provide strain relief for the power cord connection Needed for service calls Write down your jukebox serial number before you call your service representative Panel that covers the interface and power connection components The panel is secured by two screws on the lower corners See the following note Continued on the next page Used to pass SCS
82. pplies and Customer Support Supplies and Accessories Supplies and Accessories A full range of computer supplies may be ordered through a Hewlett Packard authorized dealer or sales office or by phoning or writing HP Direct Call 1 800 752 0900 for the location of your nearest authorized Hewlett Packard dealer To contact a Hewlett Packard sales representative see Table A 2 for a list of addresses and phone numbers of HP sales offices To phone HP Direct call 1 800 538 8787 To write to HP Direct use the following address HP Direct Hewlett Packard P O Box 58195 Santa Clara California 95052 USA See Table A 1 for a list of basic supplies and accessories Table A 1 Basic Supplies and Accessories Item HP Part Number 5 2 and 4 7 Gbyte Optical Disks Rewritable optical disk 2 048 bytes sector 5 2 Gbytes single disk 88147J Rewritable optical disk 2 048 bytes sector 5 2 Gbytes 8 pack C6299J Write once optical disk 2 048 bytes sector 5 2 Gbytes single disk 88146 Write once optical disk 2 048 bytes sector 5 2 Gbytes 8 pack C6298 Appendix A e an Y o o Bg uo eg Jo B5 3a 9 i m A 3 Supplies and Customer Support Supplies and Accessories Item HP Part Number Rewritable optical disk 1 024 bytes sector 4 7 88143J Gbytes single disk Rewritable optical disk 1 024 bytes s
83. ptical index html First determine if you are using basic SCSI addressing or logical unit numbering LUN Setting the LUN mode is explained below Next either view the current SCSI IDs or proceed directly to setting IDs The next two procedures are Viewing the Current SCSI IDs and Changing the Current SCSI IDs Tables showing default SCSI IDs for basic SCSI addressing and LUN addressing are in Appendix B co nv oO Ss gt lt eu SuweIodo Setting the LUN Mode READY gt ADMIN gt SCSI ID S gt CHOOSE LUN MODE If you are unfamiliar with basic SCSI addressing or LUN addressing refer to Appendix B A web site is also available for more extensive information at www hp com isgsupport optical index html Check your host system documentation and jukebox application software documentation to verify that the use of LUNs is supported Start with READY in the display 1 Press NEXT until ADMIN displays and then press ENTER 2 Enter the administration password Instructions for entering this password are in Entering the Administration Menu Password previously in this chapter 3 Press NEXT until SCSI ID S displays and then press ENTER 4 VIEW ID S displays Press NEXT until CHOOSE LUN MODE displays and then press ENTER LUN MODE ONor LUN MODE OFF displays and ON or OFF is blinking Chapter 3 3 15 NOTE NOTE Operating the Jukebox Setting the SCSI IDs
84. r controls and mailslot The rest of the chapter describes all manual procedures available to the operator co nv ln ie gt lt eu SuweIodo Chapter 3 3 3 Operating the Jukebox Operating the Control Panel The Jukebox Control Panel Figure 3 1 Chapter 3 3 4 Operating the Jukebox Operating the Control Panel The numbers below refer to the numbers in Figure 3 1 on the previous page 1 16 Character Displays status information and control panel Display information 2 Selection Pressed to perform the following operations buttons LOAD used to load disks into the jukebox mailslot EJECT used to eject disks from the jukebox mailslot PREV scrolls the display choice backward by one NEXT scrolls the display choice forward by one CANCEL cancels the current operation or choice cS nv lon ie gt lt eu SuweIodo ENTER selects the displayed choice 3 Activity light Lit differently to indicate the following e Steady Green power is on e Flashing Green an optical drive is being accessed Amber a fault occurred 4 Mailslot Used to load and eject optical disks NOTE Figure 3 2 shows the jukebox menus available using the control panel selection buttons Chapter 3 3 5 Figure 3 2 PREV NEXT service use EXCHANGE DEMO INIT MECHANICS INIT ELEM STATUS MAGAZINE O DRIVE IO MAILSLOT IO VERTICAL TEST TRANSLATE TEST FLIP TEST PICKER TEST FIND PLUNGE HOME FIND VER
85. result in the jukebox tipping over if a wheel catches on an obstacle 8 Repackage the jukebox in the same way it was received Your service representative can provide assistance or advise you on how to best repackage and ship your jukebox 1 22 Chapter 1 SuIs o 3 ca e e L g eg 72 23 2 Using Optical Disks NOTE CAUTION NOTE Using Optical Disks Overview of This Chapter Overview of This Chapter Using Optical Disks The optical disks that you use with your jukebox are an integral part of the storage process This chapter provides information on the following topics choosing an optical disk type e labeling optical disks e write protecting optical disks caring for optical disks The optical cartridges used in this jukebox are a critical part of reliable data storage Optical cartridges consist of an opto magnetic medium and mechanical components Consistent quality of opto magnetic media ensures correct writes and reads The quality and fit of the mechanical components of the cartridge affect accurate smooth handling of the cartridge by jukebox robotics A failure of the mechanical components of a cartridge could damage the mechanism of an optical drive Use only HP qualified media cartridges in this jukebox Use of non HP qualified optical cartridges could damage an optical drive and void the warranty of that drive A list of Hewlett Packard optical media cartridges
86. rocedures 3 36 Typographical iii U using optical disks 2 2 using the selection buttons 3 7 Index 2
87. rocedures do not correct the problem check the HP web site at www hp com isgsupport optical index html and the other support services listed in Appendix A If a service call is necessary gather the following information before calling e model of your jukebox serial number location noted in Figure 1 1 PAN ln ie gt lt eu Sune1odQ e brand and model of your host computer e brand and model of your host computer SCSI adapter e jukebox application software you are using and its version any jukebox driver separate from your jukebox application software and the version of this driver For problems that may be related to your host computer system or jukebox application software refer to that documentation for guidance Chapter 3 3 35 Table 3 4 Operating the Jukebox Troubleshooting Troubleshooting Problem What to do Jukebox wont power on Ensure that power cord connections are tight Ensure that the power switch is ON located on the lower right side of the jukebox rear panel Ensure that the power outlet is operating Replace the power cord with a known good one If steps above are unsuccessful call your service representative Poweron selftest failed and DEVICE FAILED displays Power cycle the jukebox If the poweron test continues to fail press ENTER write down the displayed error code and call your service representative DEVICE FAIL
88. rotect A feature that prevents data from being written to a disk A write protect tab is located on both sides of the optical disk cartridge to enable write protection on one or both surfaces of the disk Glossary Index Numerics 16 character display 3 5 A access panel location 1 5 mounting screws 1 5 active bus indicator 1 5 activity light 3 5 administration menu password changing 3 14 entering 3 13 C cable access hole 1 5 changing the SCSI IDs 3 17 chocks 1 19 configuration setting 3 20 configurations listing of 3 21 configuring write verify 1 18 connecting 10 drive jukebox one host adapter 1 14 10 drive jukebox two host adapters 1 12 4 or 6 drive jukebox 1 9 power 1 17 with other devices on the bus 1 16 connecting SCSI cables 1 7 controls 16 character display 3 5 activity light 3 5 CANCEL button 3 7 EJECT button 3 7 ENTER button 3 7 LOAD button 3 7 NEXT button 3 7 PREV button 3 7 selection buttons 3 5 customer support A 8 D diagnostic tests running 3 28 disk labels jamming shutter 2 4 disks care of 2 6 choosing 2 3 cleaning 2 6 ejecting 3 12 high quality required 2 2 labeling 2 4 loading 3 10 write protecting 2 5 display 3 5 display messages 3 8 E ejecting disks 3 12 I information needed by service 3 35 installing the wheel chocks 1 19 interface selection switch 1 5 internal tests for service use 3 28 listing of 3 29 running 3 28 internal tests running 3 28 L
89. rt and mailslot must be empty INIT MECHANICS Runs the FIND PLUNGE HOME FIND VERTICAL HOME FIND XLATE HOME and INIT ELEM STATUS tests Each test is run one time per test loop INIT ELEM Physically scans the entire unit to determine which STATUS storage slots contain disks and if the drives contain disks NOTE This test appears as ISTAT TEST in all control panel error messages Chapter 3 3 29 Operating the Jukebox Running an Internal Test Test Name Description MAGAZINE IO Makes a combination of moves with a PASS FAIL result It moves an optical disk from a randomly chosen full slot to a randomly chosen empty slot with a random flip It then moves the disk back to its original storage slot with its original orientation This test displays FAIL if there are no disks in the jukebox or if all storage slots are full The drives and mailslot must be empty DRIVEIO Makes a combination of moves with a PASS FAIL result It moves an optical disk from a randomly chosen full slot to a randomly chosen drive with a random flip It then moves the cartridge back to its original slot with its original orientation This test displays FAIL if there are no disks in the jukebox or if all storage slots are full The drives and mailslot must be empty MAILSLOT IO Makes a combination of moves with a PASS FAIL result It moves an optical disk from the lowest number
90. run displays and then press ENTER to start the test You may press CANCEL at any time to abort a test A delay may occur while the current test loop completes 3 28 Chapter 3 Operating the Jukebox Running an Internal Test Table 3 3 Internal Tests Test Name Description Internal Tests are normally for service use only Some of the following tests can corrupt your data if not completed properly Those tests are noted with a Used by service alert Do not run these tests If you are in contact with your service representative you may be requested to run one or more of the remaining tests as part of the early phases of a diagnostic procedure Also you may receive a control panel message to RUN ISTAT TEST which the troubleshooting table explains means to run the INIT ELEM STATUS test It is for these two limited situations that the instructions for running internal tests is included in this user guide and why the tests are described co nv c Ss gt lt eu Suedo EXCHANGE Used by service personnel only Do not run this test if DEMO the jukebox contains disks with file system data on them This test moves randomly chosen optical disks to random storage slot locations This test displays FAIL if there are no disks in the jukebox or if all storage slots are full For best results the jukebox should contain as many disks as there are drives plus two additional disks The transpo
91. s inactive before removing power to the jukebox Removing power to a device on an active SCSI bus can cause data loss and or problems with the SCSI interface Chapter 3 3 39 PAN c ln eu Sune1odo Operating the Jukebox Troubleshooting Problem What to do RUN ISTAT TEST displays this initializes the element status Power cycle the jukebox Runthe INIT ELEM STATUS test under the TEST menu If steps above do not result in a READY display call your service representative Can t write to the disk Check the host file system access permissions Eject the disk and check that the write protect tab on each side of the disk is in the write enabled position Check your application software If steps above are unsuccessful call your service representative Ensure that the SCSI bus is inactive before removing power to the jukebox Removing power to a device on an active SCSI bus can cause data loss and or problems with the SCSI interface 3 40 Chapter 3 n ac se ES Q n ES 5 a e e n c e B oO a3 n 2 3 3 o Pt c Supplies and Customer Support Supplies and Customer Support Overview of This Appendix Overview of This Appendix This appendix provides information on the following topics supplies and accessories Shipping screw specifications e HP customer support A 2 Appendix A Su
92. s one time per test loop WELLNESS TEST Checks the general capability of the jukebox Requires one loaded disk The drives transport and mailslot must be empty Runs INIT MECHANICS and EXERCISE MECHANICS Bach test runs one time per test loop CLEAR SOFT LOG Sets the soft error log to zero CLEAR HARD Sets the hard error log to zero LOG PLUNGE FULL Allows the disk transport mechanics to run at full SPD speed This setting should always be used in normal jukebox operation PLUNGE 1 2 SPD Used by service personnel only Allows the disk transport mechanics to run at half speed PLUNGE 1 4 SPD Used by service personnel only Allows the disk transport mechanics to run at quarter speed STARWARS The display shows 0 0 0 Each 0 indicates one of the paths that the disk transport mechanism follows in front of each stack of optical disks If the path is clear a 0 displays if the path is blocked because of an optical disk that is not inserted fully into its storage slot for example an will be displayed This display is automatically updated if the status changes 3 32 Chapter 3 Operating the Jukebox Running an Internal Test Test Name Description BOTTOM THUMB Used by service personnel only Reports THUMB A THUMB B orNO THUMB Looks at the top and bottom thumb sensors and reports whether the thumbs on the disk transport mecha
93. s the explanation of the messages Top Level Menus READY The jukebox is ready for operation ADMIN Select to access second level choices You must enter a security code to access these choices A indicates that there are multiple selections available for that choice currently displayed When a choice is flashing press ENTER to select it or PREV or NEXT to display other choices Second Level Menus You must enter a security code before accessing these functions See Entering the Administration Menu Password later in this chapter A default password of 000 000 000 is set at the factory You may want to change this default code to a private code to prevent unauthorized access to the jukebox See Changing the Administration Menu Password in this chapter TEST Select to run internal tests normally these are run by service INFO Select to retrieve performance information stored in the jukebox logs CONFIG Select to customize the way the jukebox functions SCSI IDs Select to view and or change the SCSI IDs and logical unit numbers LUNs ONLINE REPAIR Select to view and change drive settings for online drive replacement used by service only 3 8 Chapter 3 Operating the Jukebox Understanding Display Window Messages NOTE An indicates there are multiple selections available for the displayed choice When a menu selection is flashing press ENTER to choose that selection or press PREV or NEXT to d
94. screwdriver or T 15 Torx driver Refer to the following diagram in the notes steps 3 Select single ended A or differential B interface using the SCSI interface selection switch see the arrow on the diagram The diagram shows connecting the host computer cable to a differential interface port B3 This connection is on the rear interface card so it is Bus 2 Route the cable through the slot at the bottom of the right side 4 Connect a short cable between the interface card you have chosen to the other Bus the example diagram shows a cable B2 between the second Bus 2 port over to a differential port on Bus 1 1 14 Chapter 1 Setting Up the Jukebox Connecting a 10 Drive Jukebox One Host Adapter Bus 1 and 2 Daisy Chained LUN Addressing xoqoxnf Nn 2 3 Figure 1 4 Connecting a 10 Drive Jukebox One Host Adapter Bus 1 and 2 Daisy Chained LUN Addressing 5 Terminate the daisy chained bus by plugging a terminator into the unused port of the second interface the diagram show the terminator in port B1 In this example you would use a 68 pin differential terminator in B1 A differential interface port uses a 68 pin high density terminator A single ended interface port uses a 50 pin high density terminator The same cabling can be done using the single ended ports CAUTION Do not daisy chain between single ended and differential interfaces 6 Plug a SCSI termina
95. stration Menu Password Start with READY in the display 1 Press NEXT until ADMIN displays 2 Press ENTER PSWD 000 000 000 displays and the first set of three zeros flashes If the default password 000 000 000 is still in effect accept this password by pressing ENTER three times once for each set of three zeros TEST displays which indicates you are in the menu tree below ADMIN If you have set your own password into the jukebox continue with Steps 3 to 5 below 3 Press NEXT or PREV until the first number of your password displays Press ENTER The middle set of three zeros flashes 4 Press NEXT or PREV until the second number of your password displays Press ENTER The third set of three zeros flashes 5 Press NEXT or PREV until the third number of your password displays Press ENTER TEST displays To access menu choices under the ADMIN menu press NEXT or PREV or until the desired choice displays and then press ENTER Chapter 3 3 13 CAUTION Operating the Jukebox Changing the Administration Menu Password Changing the Administration Menu Password READY gt ADMIN gt PSWD 000 000 000 gt CONFIG 1 Follow the steps on the previous page to enter your password or the default factory set password 000 000 000 2 TEST displays Press NEXT until CONFIG displays and then press ENTER 3 Press NEXT or PREV or until NEW PASSWORD displays and then press ENTER 4
96. the jukebox runs with dual picker disk transport addressing ON if the configuration is set to OFF the jukebox runs with dual picker disk transport addressing OFF STARWARS ON OFF Used by service personnel only Should be set to ON during normal operation Toggles between ON and OFF The ON configuration enables the vertical sensors the OFF configuration disables the vertical sensors NEW PASSWORD Allows you to change the numerical password required to access the menu choices under the ADMIN menu on the jukebox control panel These choices include configurations tests and information logs To change the security code see Changing the Administration Menu Password in this chapter SCSI LOG ON OFF Used by service personnel only Should be set to OFF during normal operation Toggles between ON and OFF Tracks internal SCSI states and saves the information to a log Chapter 3 3 21 cS nv H gt lt eu Suedo Operating the Jukebox Setting an Operating Configuration Configuration Description Name SECURE MS Toggles between ON and OFF The ON configuration ON OFF disables loading and ejecting disks The OFF configuration enables loading and ejecting disks the default state of the jukebox SLTS 230 238 ON OFF Slots 230 to 238 may not be supported by some jukebox application software The ON configuration allows access to these slots The OFF
97. tifunction drive An optical disk drive that supports both rewritable and write once optical disks The drive detects the disk type by reading a factory stamped code on the disk and automatically determines whether to operate in rewritable or write once mode Glossary Glossary 1 Glossary optical disk A term synonymous with the 5 25 inch magneto optical disk There are two types of optical disks used in jukeboxes rewritable and write once optical disk library See jukebox R T rewritable optical An optical disk technology in which data can be repeatedly written using magneto optical reading and writing technology SCSI An acronym for the Small Computer Systems Interface See Appendix B for a more detailed explanation of SCSI and SCSI buses storage slot An are of the autochanger that holds cartridges when the cartridges are not in a drive or not being ejected through the mailslot terminator A resistor array device used for electrically terminating a SCSI bus A SCSI bus must be terminated at its two physical ends A peripheral device uses a terminator only if it is at the end of the bus W write once An additional operating mode available with multifunction drives When a write once disk is Glossary 2 inserted the drive will write data but will not write over data that has been previously written This feature is useful for applications that need permanent data security and audit trails write p
98. tor into one of SCSI ports on each unused interface the example diagram shows the terminators on the single ended port at A2 for both interfaces The terminators can be placed on either port of the unused interface Use a 50 pin high density active terminator for the single ended interface or a 68 pin terminator for the differential interface 7 To continue with the installation go to Connecting Power in this Chapter Chapter 1 1 15 NOTE NOTE Setting Up the Jukebox Connecting the Jukebox With Other SCSI Peripherals Connecting the Jukebox With Other SCSI Peripherals Operating this jukebox with other peripherals on the same bus is supported but not recommended In most circumstances the recommended configuration for this jukebox is as the only device on a SCSI bus However your use of the jukebox may be such that other devices could be connected to the bus without a loss of performance It is possible to connect this jukebox on a bus with additional peripherals in many different ways depending on your model e a4 or6 drive jukebox using basic SCSI addressing or Logical Unit Numbering LUN addressing e a 10 drive jukebox with one host adapter and with LUN addressing daisy chaining Bus 1 and Bus 2 together or a 10 drive jukebox using two host adapters LUN addressing and using both BUS 1 and Bus 2 interfaces e a10 drive jukebox with two host adapters and using LUN addressing There are many issues that must
99. ukebox Overview of This Chapter iege RR eR ER E ERR UR 3 2 Operating the Control Panel llleeleeeeeeeeeeA 3 3 Using Selection Buttons lseeeeeeeeee eh 3 7 Understanding Display Window Messages lesse 3 8 Top Level Men s iu ed RR b Rex RR ERREUR duce bcd 3 8 Second Level Menus sice renei e eR b dete S e ERU 3 8 Loading a Disk into the Jukebox 0 0 0 ee eee 3 10 Ejecting a Disk From the Jukebox 3 12 Entering the Administration Menu Password 0000 00 0 eee 3 13 Changing the Administration Menu Password llle esses 3 14 Setting the SCSTIDS esas BEBE PE e eee ees 3 15 Setting the LUN Mode ci bek EEEE EDEA DE AE e 3 15 Viewing the Current SCSI IDs 00 0000 eee eee eee 3 16 Changing the Current SCSIIDs 0 0000s 3 17 Setting an Operating Configuration 0 0 0 2c eee ee eee 3 20 Retrieving Log History 00 0 0 eee eee 3 23 Running an Internal Test 2 2 0 0 0 ee ee eee 3 28 Using Online Repair 0 0 cee ccc eee 3 34 Troubleshooting i suenes IRAM ce decd eed sob barb b REP RS 3 35 vi Contents A Supplies and Customer Support Overview of This Appendix sss A 2 Supplies and Accessories llle A 3 Hewlett Packard Customer Support 00 eese A 7 Faxback Services sie 5201585058855 ea e eR EROR RE E RUE CE RECS A 8 Electronic Support Services 1 2 0 0 eee eee eee A 9
100. x oO ln e eu dq sumes Connecting a 4 or 6 Drive Jukebox CAUTION Make sure that all peripheral devices connected to the host computer have been properly shut down If the host computer is connected to a network check with the system administrator before switching off power Removing the Customer Access Panel 1 Switch off power to the host computer before you connect the jukebox NOTE The jukebox ships from the factory with two screws securing the bottom of the customer access panel to the side of the jukebox These screws are removed during the process of unpacking and removing the jukebox from the shipping pallet These screws may not have been replaced It is a good idea to use the screws to secure the access panel to the jukebox since they must be in place if the jukebox is ever reshipped If you have to replace these screws they are 6 32 x 437 2 Remove the customer access panel by pulling on the bottom of the panel and then lifting it off see Figure 1 1 If screws are installed use a flatblade screwdriver or T 15 Torx driver Chapter 1 1 9 Figure 1 2 Setting Up the Jukebox Connecting a 4 or 6 Drive Jukebox Refer to the following diagram in the next steps 3 Select single ended A or differential B interface using the SCSI interface selection switch see the arrow on the diagram The diagram shows connecting a cable to the differential B interface Connect a cabl
101. y HP c unauthorized modification or misuse d operation outside of the published environmental specifications for the product or e improper site preparation or maintenance 7 TO THE EXTENT ALLOWED BY LOCAL LAW THE ABOVE WARRANTIES ARE EXCLUSIVE AND NO OTHER WARRANTY OR CONDITION WHETHER WRITTEN OR ORAL IS EXPRESSED OR IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY SATISFACTORY QUALITY AND FITNESS FOR A PARTICULAR PURPOSE A 14 Appendix A Supplies and Customer Support Warranty 8 HP will be liable for damage to tangible property per incident up to the greater of 300 000 or the actual amount paid for the product that is the subject of the claim and for damages for bodily injury or death to the extent that all such damages are determined by a court of competent jurisdiction to have been directly caused by a defective HP product 9 TO THE EXTENT ALLOWED BY LOCAL LAW THE REMEDIES IN THIS WARRANTY STATEMENT ARE CUSTOMER S SOLE AND EXCLUSIVE REMEDIES EXCEPT AS INDICATED ABOVE IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT SPECIAL INCIDENTAL CONSEQUENTIAL INCLUDING LOST PROFIT OR DATA OR OTHER DAMAGE WHETHER BASED IN CONTRACT TORT OR OTHERWISE pue sei ddng e e n c e B oO a3 n 2 3 3 o Pt c Appendix A A 15 Supplies and Customer Support Warranty A 16 Appendix A Operating This Jukebox on a SCSI Bus
102. ys either NORTH or SOUTH indicating which thumb on the transport mechanism was active at the time of the error Press ENTER to display more information Chapter 3 3 27 cS nv g gt lt eu Suedo CAUTION NOTE Operating the Jukebox Running an Internal Test Running an Internal Test READY gt ADMIN gt TEST The optical jukebox can run self diagnostic tests See the Caution note below Some of the internal diagnostic tests of this jukebox can corrupt your file system if not properly completed for example disks can be placed in unexpected locations In almost all cases these tests should be run only by authorized service personnel Service however may request that you run specific tests to provide information before they come to your site The descriptions of these tests are included in this manual only for your information Instructions for running internal tests are included in this guide to help you run tests if requested by service There is a possibility you may run one test as a result of troubleshooting this test is INIT ELEM STATUS Start with READY in the display 1 Press NEXT until ADMIN displays 2 Enter the administration password Instructions for entering this password are in Entering the Administration Menu Password previously in this chapter 3 TEST displays Press ENTER 4 Press NEXT until the name of the test you wish to

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