Vtech IP5850 Answering Machine
Contents
1. Charges for installation or set up adjustment of customer controls and installation or repair of systems outside the unit How do you get warranty service To obtain warranty service in the United States of America call 1 800 595 9511 for instructions regarding where to return the Product Before calling for service please check the user s manual A check of the Product controls and features may save you a service call Except as provided by applicable law you assume the risk of loss or damage during transit and transportation and are responsible for delivery or handling charges incurred in the transport of Product s to the service location VTech will return repaired or replaced product under this limited warranty to you transportation delivery or handling charges prepaid VTech assumes no risk for damage or loss of the Product in transit If the Product failure is not covered by this limited warranty or proof of purchase does not meet the terms of this limited warranty VTech will notify you and will request that you authorize the cost of repair and return shipping costs for the repair of Products that are not covered by this limited warranty What must you return with the Product to get warranty service 1 2 3 Return the entire original package and contents including the Product to the VTech service location along with a description of the malfunction or difficulty Include valid proof of purchase sales rec2. A or w key to scroll to TONE or PULSE Press SEL to confirm your setting NOTE When the phone is set for pulse dial mode it is possible to switch to temporary tone mode during an ongoing call by pressing TONE Once pressed tone will be used for rest of the call After you hang up the phone will return to 22 Answering System Operation connection Audible Indicators This system gives you voice prompts for feature operations and voice confirmations when you press a button or complete an operation Turn Answering System On or Off Te ON OFF Press ON OFF to turn the system on or off When the system is turned on you will hear Answering machine on and the ON OFF light will be lit When the system is off you will hear Answering machine off and the ON OFF light will not be lit The system will still answer after 10 rings if it is off then announce Please enter your security code and wait for you to enter your two digit code to access remote functions See Remote Access on page 31 for details Set the Clock This system comes preset to Monday 12 00 AM If CL flashes in the message window you will need to set the correct day and time at the Base O C CHANGE TIME SET 1 Press TIME SET The time and day will be announced followed by To set day and time press TIME SET Press TIME SET again The day will be announced 2 Press CHANGE until the system announces the correct day then press
3. Code 50 Set the remote access code you will use to access features and functions of the answering system from a touch tone phone Choose a two digit number from 40 to 99 Set Audible Message Alert Off On When Message Alert is turned on the Base beeps once every 10 seconds when new messages have been received Set Announce Only Off On When you turn Announce Only on call ers hear your announcement but can not leave a message Set Base Ringer On Off Turn the Base ringer on or off Set Number of Rings 2 4 6 Toll Saver Choose how many times the phone will ring before the system answers a call With Toll Saver active the sys tem answers after two rings when you have new messages and after four rings when you have no new messages NOTE Exit Feature Setup at any time by pressing any PLAY STOP button 26 Answering System Operation This system automatically saves your messages until you delete them and can store approximately 15 minutes of messages memos and announcements up to a maximum of 99 messages A message or memo can be up to 4 minutes long If the system has less than 30 seconds of recording time left it automatically turns off The system will still answer after 10 rings announce Memory full please enter your security code and wait for the caller to enter the code to access remote functions See Remote Access beginning on page 31 for details Wh
4. IS EMPTY will display Editing a Phonebook Entry Follow the two steps in Reviewing Dial ing from the phonebook on page 16 to reach the entry to be edited Press SEL to enter number edit mode Press MUTE DEL to backspace then press the digit keys to correct the number Press and hold REDIAL PAUSE to add pauses if necessary You can also press REDIAL PAUSE then A or w to scroll to the previously dialed number from redial list which you want to store in the phonebook Press SEL Press SEL to confirm the number and enter name edit mode Press MUTE DEL key to backspace and use the digit keys to enter the correct name Press SEL to confirm the change A confirma tion tone will sound Delete a Phonebook Entry Follow the two steps in Reviewing Dialing from the Phone Book on page 16 to reach the entry to be deleted Press MUTE DEL key to delete the entry A confirmation tone will sound The Handset will then move to the next entry if any 17 Basic Operation Basic Operation Call Log Caller ID Call Waiting Caller ID Call Waiting ID Your ip 5850 is capable of displaying the number of the calling party before you answer the phone Caller ID If the number is contained in the phonebook the name of the caller will also be displayed It is also capable of displaying Caller ID information in conjunction with a Call Waiting alert signal Call Waiting Caller ID With Call Waiting Calle
5. LOG option 18 Call Log Caller ID Call Waiting Press SEL again Use A or to scroll through the Call Log entries When the beginning or the end of the Call Log is reached a double beep will sound Storing a Caller ID Follow the steps in Reviewing Caller ID to scroll to the record to be stored To view alternate dialing sequences press the key repeatedly The screen will cycle through the various dialing options 1 area code number area code number 1 num ber number only Press SEL to store the dis played number If the Caller ID contains both name and number the Caller ID will be stored after pressing SEL If the caller ID does not contain a name you will be prompted to EDIT NAME and the screen will show If the caller ID does not contain a number you will be prompted to EDIT NUMBER and the screen will show You will hear a confirmation tone then the screen will display If both name and number are missing for example as in a private listing the request will be rejected with the message If the phone number already exists in the phonebook the entry will not be stored and the screen will show If the phonebook is full the screen will show Dialing from Caller ID Follow the steps in Reviewing Caller ID to scroll to the entry to be dialed 19 Basic Operation Basic Operation Call Log Caller ID Call Waiting To change how the number will be dia
6. closer to the Base or relocate the Base Unit The layout of your home may be limiting the range Try to move the Base Unit to another position The Handset Does Not Ring When You Receive A Call Make sure you have the ringers activated Refer to the section s on Ringer Volume and Answering System Feature Setup in this User s Manual Make sure the telephone cord is plugged firmly into the Base Unit and the telephone jack Make sure the power cord is plugged in You may be too far from the Base Unit You may have too many extension phones on your telephone line to allow all of them to ring Try to unplug some of the other phones You Hear Other Calls While Using Your Phone e Disconnect your Base Unit from the telephone jack and plug in a regular telephone If you still hear other calls the problem is probably in your wiring or local service Call your local telephone company 33 m m un In Case Of Difficulty You Hear Noise In The Handset And None Of The Keys Or Buttons Work Make sure the power cord is plugged in Common Cure For Electronic Equipment If the unit does not seem to be responding normally then try to put the Handset in the cradle If it does not seem to re spond do the following in the order listed Disconnect the power to the Base Disconnect the Handset battery Wait a few minutes Connect power to the Base Re install the battery Watch for Handset to displa
7. ssssssseeeenen 25 guessing 26 listen to Messages ERU e ertet decir eset Mie 27 Adjust Playback Volume essen nnne 28 Delete II nnns 28 FRECOMrd a Io c tia 29 er secre 29 Message Window Display cccscceesecceeeseeeeseneeeeseeeeseeeeeeesneeneneeeeesenes 30 aie wit lm 31 erem ar aE 31 Remote Access Commands iaces sies sessi ee ce abe niea O dente dann 31 ADVANCED OPERATION eeeeeeseeeeee eee n nennen nennen nnn nnn 32 Headset Operation Zeie uapa eaoin eedi edi enes N Eaa 32 Belt Clip mc EEN 32 ADDITIONAL INFORMATION cccccsseccceeeeesseeeeeeeeenseneseeeeeenenees 33 In Case OF Difficulty ressesie asea ar ae aE an a 33 OH e Ee Le 35 Warranty Statement AAA 36 FCC ACTA and IC Regulations s sssssnessneeseeeeeeeeeetreennnrtnnnttnnnernnnnnnren nne 39 Technical Specifications sesiunii urasi in e 43 Congratulations on your purchase of this VTech product NEED HELP Our representatives are here to help you with any questions concerning the operation of this product available accessories or any other related issues Call Toll Free 1 800 595 9511 In Canada Call 1 800 267 7377 or visit our website at www vtechphones com
8. type during an electrical storm There may be a remote risk of electric shock from lightning 14 Do not use this or any cordless telephone to report a gas leak in the vicinity of the leak VTECH COMMUNICATIONS INC CUSTOMER SERVICE 1 800 595 9511 In Canada VTech Telecommunications Canada Ltd at 1 800 267 7377 BEFORE USING YOUR ip 5850 SYSTEM CAREFULLY PEEL OFF THE PRO TECTIVE FILM COVERING THE DISPLAYS Introduction Your ip 5850 is an advanced cordless telephone set capable of supporting two Handsets This manual is designed to familiarize you with this cordless telephone We strongly recommend you read the manual before using your phone Parts Check List 1 Base Unit 6 Belt Clips 2 Handsets 7 Base Wall Mounting Bracket 3 Handset Charger 8 Charger Wall Mounting Bracket 4 Base AC Power Adapter 9 User s Manual 5 Telephone Line Cord 10 Batteries To purchase replacement batteries visit us on the web at www vtechphones com or call VTech Communications Inc at 1 800 595 9511 In Canada call VTech Telecommunications Canada Ltd at 1 800 267 7377 NOTE Use only VTech batteries part number 80 5808 00 00 or equivalent NiMH rechargeable batteries NI Base Wall Mounting Bracket Handset S Base AC Power Adapter 7 WE SE EA Vr Uf Charger Wall Ml Mounting Bracket Belt Clip x 2 User s Manual 4 Battery
9. x 2 The Handset Layout 1 Antenna 2 Earpiece 3 Volume Control 4 CID Scroll Down 5 On Flash 6 Dialing Keys 0 9 7 Redial Pause 8 Speakerphone LCD Display Select Menu Phonebook Scroll Up Headset Jack 2 5mm Off Clear Intercom Mute Delete The Base Unit Layout oooxoggROM amp 69 C X365 OVO OVO Ed Rec Memo Time Set Change Cradle Contacts Menu In Use LED Charging LED Page Microphone 10 11 12 13 14 15 16 17 Volume Control Repeat Slow Skip Quick Delete Message Boxes PLAY STOP Answering Machine Control On Off DC Connector Jack Telephone Jack Setup Connecting Power to Base Unit Handset Charger 1 Plug the AC power adapter into an electrical outlet and the DC connector into the bottom of the Base Unit e Hs To AC outlet To telephone outlet To DC connector jack To telephone jack 2 Choose the location for your Handset Charger and plug its power supply into an electrical outlet To AC outlet AC Adapter l Started Started Setup Installation of Battery in Handset Follow the steps below 1 Place the new battery in the Hand set with the positive and negative po
10. Base Unit and Handset weather and the construction and layout of your home or office 42 Technical Specifications FREQUENCY CONTROL Crystal controlled PLL synthesizer TRANSMIT FREQUENCY Base 5744 736 5825 952 MHz Handset 2401 056 2482 272 MHz RECEIVE FREQUENCY Base 2401 056 2482 272 MHz Handset 5744 736 5825 952 MHz CHANNELS 95 Channels NOMINAL EFFECTIVE RANGE Maximum power allowed by FCC and IC Actual operating range may vary according to environmental conditions at the time of use SIZE Handset 182mm length x 55mm width x 41mm height including antenna Base 179mm length x 114mm width x 67mm height Charger 79mm length x 76mm width x 45mm height 43 WEIGHT Handset 146 grams excluding Battery Base 378 66 grams excluding Base Wall Mounting Bracket and AC power adapter Charger 226 03 grams excluding AC power adapter POWER REQUIREMENTS Handset 3 6V 600mAh NiMH Battery Base 9 VDC 850mA Charger 9 VDC 150mA MEMORY Phonebook 50 Memory locations up to 32 digits per location CID 50 Memory locations SPECIFICATIONS ARE TYPICAL AND MAY CHANGE WITHOUT NOTICE m m vtech VTECH TELECOMMUNICATIONS LTD vtech A member of THE VTECH GROUP OF COMPANIES Distributed in the U S A by VTech Communications Inc Beaverton Oregon 97008 Distributed in Canada by VTech Telecommunications Canada Ltd Richmond B C V6X 129 Cop
11. Important Safety Instructions When using your telephone equipment basic safety precautions should always be followed to reduce the risk of fire electric shock and injury including the following 1 2 3 4 10 11 12 Read and understand all instructions Follow all warnings and instructions marked on the product Unplug this product from the wall outlet before cleaning Do not use liquid cleaners or aerosol cleaners Use a damp cloth for cleaning Do not use this product near water for example near a bath tub kitchen sink or swimming pool Do not place this product on an unstable surface The product may fall causing serious damage Slots and openings in the Handset and Base Unit are provided for ventilation To protect it from overheating these openings must not be blocked by placing the product on a soft surface such as a bed sofa or rug This prod uct should never be placed near or over a radiator or heat register This product should not be placed in a built in installation where proper ventila tion is not provided This product should be operated only from the type of power source indicated on the marking label If you are not sure of the type of power supply to your home consult your dealer or local power company Do not allow anything to rest on the power cord Do not install this product where the cord might be damaged by anyone walking on it Never push objects of any kind into this produ
12. TIME SET The system announces the current hour setting 3 Press CHANGE until the system announces the correct hour press TIME SET The system announces the current minute setting 4 Press CHANGE to advance the minutes one at a time OR Press and hold CHANGE to advance the minutes in increments of 10 When the system announces the correct minute press TIME SET The system an nounces the current clock setting NOTE Press any PLAY STOP button to exit programming at any time The PLAY STOP buttons are located on the Base Unit and are labled numbers 1 2 and 3 These buttons also playback messages left in their respective mailbox 23 Answering System Operation Answering System Operation Answering System Operation About Mailboxes This answering system has three voice mailboxes Callers using a touch tone phone can select the mailbox in which their messages will be recorded by pressing 1 2 or 3 while the system plays the outgoing announcement Otherwise messages will be recorded in Mailbox 1 About Announcements e You can record two different announcements one for normal answering and one for when you ve set the system to play the announcement only e Use normal answering when you want the system to record callers messages Use Announce only when you want to give information to callers without accepting messages e f you choose not to record an announcement the system answers with a pre recorded annou
13. as such a low power that it does not require testing It may be safely held against the ear of the user The base unit shall be installed amp used such that parts of the user s body ther than the hands should be maintained at a comfortable distance of approximately 20 cm or more FCC Part 68 and ACTA If this equipment was approved for connection to the telephone network prior to July 23 2001 it complies with Part 68 of the Federal Communications Commission FCC rules If the equipment was approved after that date it complies with the Part 68 rules and with Technical Requirements for Connection of Equipment to the Telephone Network adopted by the Administrative Council for Terminal Attachments ACTA We are required to provide you with the following information 1 Product identifier and REN information The label on the back or bottom of this equipment contains among other things an identifier indicating product approval and the Ringer Equivalence Number REN This information must be provided to your local telephone company upon request For equipment approved prior to July 23 2001 the product identifier is preceded by the phrase FCC Reg No and the REN is listed separately For equipment approved after that date the product identifier is preceded by US and a colon and the REN is encoded in the product identifier without a decimal point as the sixth and seventh characters following the colon For example the product ident
14. ct through the slots in the Handset and Base Unit as they may touch dangerous voltage points or short out parts that could result in a risk of fire or electric shock Never spill liquid of any kind on the product To reduce the risk of electric shock do not disassemble this product but take it to an authorized service facility Opening or removing cabinet parts other than specified access doors may expose you to dangerous voltages or other risks Incorrect reassembling can cause electric shock when the appliance is subsequently used Do not overload wall outlets and extension cords as this can result in the risk of fire or electric shock Unplug this product from the wall outlet and contact VTECH under the following conditions When the power supply cord or plug is damaged or frayed If liquid has been spilled into the product If the product has been exposed to rain or water If the product does not operate normally by following the operating instructions Adjust only those controls that are covered by the operating instructions because improper adjustment of other controls may result in damage and will often require extensive work by an authorized technician to restore the product to normal operation E If the product has been dropped and the cabinet has been damaged Dom S Important Safety Instructions F If the product exhibits a distinct change in performance 13 Avoid using a telephone other than a cordless
15. devices 8 Setup Check Battery Indicator If you receive a check battery warning it indicates one of the following 1 There is no battery in your Handset You ll need to install a battery into your Handset see Installation and Charge of Battery in Handset section on the previous page 2 The battery has been installed incorrectly Please reinstall see Installation of Battery in Handset and or the diagram in the battery compartment on the Handset Connecting to Phone Line Plug one end of the telephone line cord into the jack at the bottom of the Base Unit Then plug the other end of the cord into the wall jack Checking for Dial Tone After the battery is charged press ON on the Handset The word PHONE will appear on the Handset display and you will hear a dial tone If not see In Case of Difficulty Tone Pulse Selection Your phone is preset for tone dialing See Handset Settings for details ZACAUTION Use only the VTech power supply provided with your telephone IMPORTANT FOR MAXIMUM PERFORMANCE OF YOUR CORDLESS TELEPHONE SYSTEM 1 Choose a central location for your Base Unit 2 Install your Base Unit and Extension Hand sets away from electronic equipment such as personal computers television sets and microwave ovens In locations where there are multiple cordless telephones separate Base Units as far away as possible Install your telephone equipment away from heat sources and sunli
16. eginning or the end of the redial list is reached a double beep will sound Pressing OFF will exit the redial review list When the desired number is reached press ON or SPEAKER to dial When the desired entry displays press DELETE to delete it A confirmation tone will sound NOTE If the redial memory is empty and REDIAL is pressed a double beep will sound 12 Handset Operation Mute Function During an active call pressing the MUTE DELETE key will disable the microphone The screen will display MICROPHONE MUTED briefly Press MUTE DELETE again to return to normal 2 way conversation MICRO PHONE ON will display briefly Intercom Call Fromthe idle OFF mode press INT The Handset will display e The other Handset will ring and the screen will display Press INT or SPEAKER to answer the intercom call The screens will display Press INT or OFF on either Handset to end the call NOTE If the other Handset is out of range or on an external call when you intercom it the display of the first handset will show Call Forward and Call Transfer An external call can be forwarded or transferred from one Handset to the other Handset The difference between forward and transfer depends on if the sending Hand set needs to talk with the receiving Handset before the external call is actually sent to the other Handset 13 Basic Operation Handset Ope
17. eipt identifying the Product purchased Product model and the date of purchase or receipt and Provide your name complete and correct mailing address and telephone number Other Limitations This warranty is the complete and exclusive agreement between you and VTech It supersedes all other written or oral communications related to this Product VTech provides no other warranties for this product The warranty exclusively describes all of VTech s responsibilities regarding the product There are no other express warranties No one is authorized to make modifications to this limited warranty and you should not rely on any such modification State Law Rights This warranty gives you specific legal rights and you may also have other rights which vary from state to state 37 ional DEM _ ional un Warranty Statement Limitations Implied warranties including those of fitness for a particular purpose and merchantability an unwritten warranty that the product is fit for ordinary use are limited to one year from date of purchase Some states do not allow limitations on how long an implied warranty lasts so the above limitation may not apply to you nno event shall VTech be liable for any indirect special incidental consequential or similar damages including but not limited to lost profits or revenue inability to use the product or other associated equipment the cost of substitute equipment and cla
18. en the Handset is charging in the cradle PLAY STOP Flashes when new messages are in the corresponding 1 2 3 mailbox NN On when only old messages are in the corresponding mailbox ON OFF On when the answering system is on 11 Basic Operation Basic Operation Handset Operation Making Calls Press ON or SPEAKER to use the Handset Speakerphone feature Dial the phone number OR Dial the phone number first then press ON or SPEAKER Press OFF to end your call Answering Calls Press ON SPEAKER or any dialing keys Press OFF to end your call Adjust the Handset Volume The volume control is on the left edge of the Handset During a call press A or w key to adjust the listening volume to a comfortable level When you reach the maximum or minimum setting a double beep will sound NOTE The procedure is the same for the Handset earpiece Speakerphone and Headset Flash Function You can use your ip 5850 with services such as Call Waiting When you receive a call waiting signal simply press the ON FLASH key to switch to the new call Press ON FLASH again to switch back to the original call NOTE Use ON FLASH to access other phone company subscriber services as described by your provider Redial Function Press REDIAL PAUSE to display the last telephone number dialed from the Handset up to 32 digits Use A or W to scroll through the 5 previously dialed numbers When the b
19. en you have new messages or memos the PLAY STOP light for each mail box with new messages will flash Listen to Messages Pe oL s PLAY STOP A Mailbox key will flash if you have new messages If all messages in that Mailbox are old the key will glow steadily Press the PLAY STOP button for the mailbox you want to review The system announces the mailbox number the number of new messages and the number of old messages The system then plays only new messages in the Mailbox After all new messages are played press the PLAY STOP button again to hear all old messages Before each message or memo plays the system announces the day and time it was received While a message plays the message window displays the number of that message Press REPEAT SLOW during playback to hear a message again If you press REPEAT SLOW twice in the first two seconds of a message the system will backup to replay the previous message Press SKIP QUICK during playback to skip to the next message Press and hold SKIP QUICK or REPEAT SLOW during message playback to speed up or slow down playback of a message After playing the last message in a mailbox the system announces End of messages If the system has less than five minutes of recording time left it announces the remaining time 2f Answering System Operation Answering System Operation Press the PLAY STOP button at any time during playback to exit message pla
20. ence and the manufacturer assumes no responsibility for customer reliance upon the memory feature c Testing the emergency telephone numbers you have stored is not recommended However if you do make a call to an emergency number You must remain on the line and briefly explain the reason for the call before hanging up Programming testing of emergency numbers should be performed during off peak hours such as in the early morning or late evening when the emergency services tend to be less busy IC Industry Canada This telephone is registered for use in Canada The term IC before the radio certification number only signifies that Industry Canada technical specifications were met 41 MM _ A ional zd FCC ACTA and IC Regulations Notice This equipment meets the applicable Industry Canada Terminal Equipment Technical Specifications This is confirmed by the registration number The abbreviation IC before the registration number signifies that registration was performed based on a Declaration of Conformity indicating that Industry Canada technical specifications were met It does not imply that Industry Canada approved the equipment Notice The Ringer Equivalence Number REN for this terminal equipment is 0 1 The REN assigned to each terminal equipment provides an indication of the maximum number of terminals allowed to be connected to a telephone interface The termination on an interface may consis
21. eration E 14 Phonebook Operation atencion dtt ents Pere Fer esae id 15 enee EMT 15 Reviewing Dialing from the Phonebook eee 16 Editing Phonebook Entry ecciesie penses 17 Delete a Phonebook Entry risiini eyan aE 17 Calls Log Caller ID Call Waiting eeeeee 18 Caller ID Call Waiting ID 18 Reviewing Caller ID srania eraai aan ann ep traut 18 Storing a Caller D EE 19 Dialing from Caller ID E 19 Deleting Caller ID 20 uocis ct 21 Ringer Volume eoe ee inne Ai once 21 Ringer TOC sis crt reete eU ra reri eu A dep RE HERR des 21 Table Of Contents Key TONG ER 21 Handset INarfiG ioo iei cix eer nen cen E ee ga Sees een redis en RE en or xS E epa duh 22 PAN GUAGE eerte 22 De TY E 22 ANSWERING SYSTEM OPERATION e eceeeeeeeee enn 23 Audibl IndiCatOISs geed gege ret Ier eto rete poire EE eer e 23 Turn Answering System On or Off ssssssssssseeeeeen 23 Set the ClOCKs vase ssc J 23 About MallDOX6GS EE 24 About Announcements ssssssereessrerreresterrrrestttrrnstttntnnsttnnnnnnsrnnnnnennnr nnne 24 Record Your Annount m nt s sess eaaa 24 Review Your Announcement sessi 25 Delete Your Announcement ccceseceeeecceeeseeeeeseeeeeseeeeseseeenseneeneneeeeeseees 25 Answering System Feature Setup
22. ght Avoid excessive moisture dust or ex treme cold l Started Started Wall Mounting The Wall Mount brackets are designed for use on standard wall mount plates f 2 only Wall mounting is optional Plug the AC adapters into electrical outlets Then plug the DC connector of the Base power adapter to the connector jack at the bottom of the Base Unit Connect the telephone line cord to the jack at the bottom of the Base Unit and the other end to the wall jack Line up the tabs on the wall mount adapters with the holes at the bottom of the Base Unit back of the Handset Charger Snap the wall mount bracket firmly in place Mount the Base Unit Handset Charger on the wall Position the Base Unit Handset Charger so that the mounting studs will fit into the holes on the wall mount bracket Slide Base Unit Handset Charger down on the mounting studs until it locks into place 2 To telephone outlet To telephone jack To DC connector jack 1 10 Handset and Base Indicators Handset Icons e Turns on when the microphone is muted Turns on when there are new call log entries Turns on when the ringer is muted Low battery indicator or charging indicator Description LED is on when in handsfree mode Description NUS On when the phone is off hook Flashes when an extension phone is off hook CHARGING On wh
23. ifier US AAAEQ03T123XYZ would indicate an REN of 0 3 The REN is used to determine how many devices you may connect to your telephone line and still have them ring when you are called In most but not all areas the sum of all RENs should be five 5 0 or less You may want to contact your local telephone company for more information 2 Connection and use with the nationwide telephone network The plug and jack used to connect this equipment to the premises wiring and the telephone network must comply with the applicable Part 68 rules and technical requirements adopted by ACTA A compliant telephone cord and modular plug is provided with this product It is designed to be connected to a compatible modular jack that is also compliant An RJ11 jack should normally be used for connecting to a single line and an RJ14 jack for two lines See Installation Instructions in the user s manual This equipment may not be used with Coin Telephone Lines or with Party Lines If you have specially wired alarm dialing equipment connected to your telephone line ensure the connection of this equipment does not disable your alarm equipment If you have questions about what will disable alarm equipment consult your telephone company or a qualified installer 40 FCC ACTA and IC Regulations 3 Repair instructions If this equipment is malfunctioning it must be unplugged from the modular jack until the problem has been corrected Repairs to this telephone equ
24. ims by third parties resulting from the use of this product some states do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you 38 FCC ACTA and IC Regulations This equipment complies with Parts 15 of the Federal Communications Commission FCC rules for the United States It also complies with regulations RSS210 and CS 03 of Industry and Science Canada Operation is subject to the following two conditions 1 this device may not cause interference and 2 this device must accept any interference including interference that may cause undesired operation of the device A label is located on the underside of the Base Unit containing either the FCC registration number and Ringer Equivalence Number REN or the IC registration number and Load Number You must upon request provide this information to your local telephone company This equipment is compatible with inductively coupled hearing aids Should you experience trouble with this telephone equipment please contact VTech Communications Inc CUSTOMER SERVICE at 1 800 595 9511 In Canada call VTech Telecommunications Canada Ltd at 1 800 267 7377 For repair warranty information The telephone company may ask you to disconnect this equipment from the line network until the problem has been corrected FCC Part 15 Warning Changes or modifications to this unit not expressly approved by the pa
25. iously dialed number from the redial list which you want to store in the phonebook Press SEL While entering numbers press and hold REDIAL PAUSE to add pauses if necessary e f there is a duplicate number in the phonebook the display will show 15 Basic Operation Basic Operation Phonebook Operation Each press of a particular key causes characters to be displayed in the follow ing order Key Characters by number of key presses a t space TTT Reviewing Dialing from the Phonebook Press SEL With Phonebook in the first line press SEL again With the REVIEW in the first line press SEL again OR With the Handset idle press A and the Hand set jumps directly into the phonebook review mode The first phonebook entry will be dis played Scroll through the phonebook entries using A or w keys or enter first character of the name to be searched using the digit keys and con tinue navigating using the A or w as scroll keys until you reach the entry to be dialed NOTE When reviewing the phonebook the sec ond line of the display will show the phone num ber up to 16 digits For numbers longer than 16 digits only the first 13 digits will be shown Press or to scroll the phone number to see the additional digits 16 Phonebook Operation Press ON or SPEAKERPHONE to dial the number NOTE If there are no entries in the phonebook when it is accessed PHONEBOOK
26. ipment can only be made by the manufacturer or its authorized agents For repair procedures follow the instructions outlined under the Limited Warranty 4 Rights of the telephone company If this equipment is causing harm to the telephone network the telephone company may temporarily discontinue your telephone service The telephone company is required to notify you before interrupting service If advance notice is not practical you will be notified as soon as possible You will be given the opportunity to correct the problem and the telephone company is required to inform you of your right to file a complaint with the FCC Your telephone company may make changes in its facilities equipment operation or procedures that could affect the proper functioning of this product The telephone company is required to notify you if such changes are planned 5 Hearing aid compatibility If this product is equipped with a corded or cordless Handset it is hearing aid compatible 6 Programming testing of emergency numbers If this product has memory dialing locations you may choose to store police fire department and emergency medical service telephone numbers in these locations If you do please keep three things in mind a We recommend that you also write the telephone number on the directory card so that you can still dial the emergency number manually if the memory dialing feature doesn t work b This feature is provided only as a conveni
27. lder of a valid proof of purchase Consumer or you that the product and all accessories provided by VTech in the sales package Product are free from material defects in material and workmanship pursuant to the following terms and conditions when installed and used normally and in accordance with operation instructions This limited warranty extends only to the Consumer for Products purchased and used in the United States of America What will VTech Communications do if the Product is not free from material defects in materials and workmanship during the limited warranty period Materially Defective Product During the limited warranty period VTech s authorized service representative will repair or replace at VTech s option without charge a Materially Defective Product If we repair this product we may use new or refurbished replacement parts If we choose to replace this product we may replace it with a new or refurbished product of the same or similar design VTech will return repaired or replacement products to you in working condition VTech will retain defective parts modules or equipment Repair or replacement of Product at VTech s option is your exclusive remedy You should expect the repair or replacement to take approximately 30 days How long is the limited warranty period The limited warranty period for the product extends for ONE 1 YEAR from the date of purchase if we repair or replace a Materially Defecti
28. led 1 area code number area code num ber 1 number number only press re peatedly The screen will cycle through the dialing options Press ON or SPEAKER key to dial the number Deleting Caller ID Follow the steps in Reviewing Caller ID to scroll to the record to be deleted Press DELETE key to delete the desired record A confirmation tone will sound and the previous Caller ID record will be displayed on the screen Todelete all the Caller ID records press and hold the DELETE key The screen will ask you DELETE ALL CALLS Press SEL for confirmation Or press OFF to return to the CID record previously displayed 20 Handset Settings Ringer Volume e From the idle OFF mode press SEL then A or w key to RINGER VOLUME Press SEL again The current ringer volume will be shown e Press A or W keys or enter digit 0 6 to the desired ringer volume The current ring tone is played and the volume bar is increased de creased each time the setting is adjusted At the lowest setting display will show NOTE The Handset will not ring when a call comes in if Ringer Volume is set to the lowest setting Press SEL to confirm the setting Ringer Tone e From the idle OFF mode press SEL then A or W key to RINGER TONE Press SEL then you are prompted to choose INTERCOM CALL or OUTSIDE CALL Press A or W keys to select the desired option e Press SEL again You can then use A or V keys o
29. les aligned in the battery com partment 2 Replace the battery compartment cover by sliding it upwards 3 Ifthe new battery is not already charged place the Handset in its Charger or Base Unit and allow it to charge for 10 12 hours After initial charge a maintenance charge of 8 hours should be sufficient Charging of the Handset Battery The Handset of your cordless telephone is powered by a rechargeable battery It charges automatically whenever the Handset is in its charger or Base Unit You should charge the battery for 10 12 hours when you first receive your phone You will know the battery needs charging when The low battery message is displayed The Handset seems completely dead the LCD is completely clear and does not activate when you press the keys TN NOTE When in LOW BATTERY mode the keypad sounds backlighting and speakerphone features will not work When your battery has been charged your features will return to their normal function IMPORTANT 1 Do not dispose of the battery in a fire it might may explode 2 Do not open or mutilate the battery Toxic substances may be released causing harm to eyes or skin 3 Exercise care in handling battery in order to prevent an accidental short of the charge contacts potentially causing the battery to overheat 4 Do not dispose of this battery into household garbage it should be properly recycled 5 Do not charge the battery with other electrical
30. lt clip Align the pins on the inside edge of the clip with the notches on the sides of the Handset The belt clip should snap securely into place Do not force the 32 In Case Of Difficulty If you have difficulties in operating your phone the suggestions below should solve the problem If you still have difficulties after trying these suggestions call VTECH Communications at 1 800 595 9511 In Canada call VTECH Telecommunications Canada Ltd at 1 800 267 7377 The Phone Doesn t Work At All Make sure the Power Cord is plugged in Make sure the telephone line cord is plugged firmly into the Base Unit and the telephone wall jack Make sure the battery is properly charged If you get a LOW BATTERY mes sage or indication the battery needs charging No Dial Tone First check all the suggestions above e f you still don t hear a dial tone disconnect the Base Unit from the telephone jack and connect a different phone If there is no dial tone on that phone either the problem is in your wiring or local service Contact your local telephone company You Get Noise Static Or AWeak Signal Even When You are Near The Base Unit Household appliances plugged into the same circuit as the Base Unit can sometimes cause interference Try to move the appliance or the Base Unit to another outlet You Get Noise Static Or AWeak Signal When You are Away FromThe Base Unit e You may be out of range Either move
31. mode Normal or Announce Only press MENU until you hear Set Outgoing Message 2 Press REC MEMO After you hear Now recording followed by a beep speak toward the base to record an announcement up to 90 seconds long 24 Answering System Operation 3 Press any PLAY STOP button to stop recording The system plays back your recorded message Review Your Announcement 1 Press MENU until you hear Set Outgoing Messages 2 Press any PLAY STOP button The system plays the current announcement Delete Your Announcement O DELETE Press DELETE during announcement playback The system will use the pre recorded announcement until you record a new one Answering System Feature Setup You can set up one feature at a time or you can set up a feature and then move on to set up another feature OOO MENU CHANGE TIME SET 1 Make sure the answering system is on 2 Press and release MENU until you hear the system announce the feature you want to set Refer to Feature Summary on page 26 for a description of the features and your choices 3 Press TIME SET to hear the current setting 4 Press CHANGE until you hear your desired setting 5 Press TIME SET to confirm your selection 25 Answering System Operation Answering System Operation Answering System Operation FEATURE SUMMARY Default setting indicated by SYSTEM ANNOUNCES DESCRIPTION DIRECTIONS Set Security
32. ncement e The normal answering pre recorded announcement says Hello I m unable to answer your call right now Please leave your name number and a message after the tone The Announce Only pre recorded announcement says Hello I m unable to answer your call right now Please call again Thank you e By setting Announce Only to on or off you decide which announcement your callers will hear when the system answers a call the system comes set for normal answering with Announce Only turned off See Set Announce Only on page 26 to change your announcement selection Record Your Announcement NOTE If you have assigned different mailboxes to different people be sure to tell callers in your announcement to press 1 2 or 3 to leave a message in the appropriate mailbox Remember to leave a few seconds blank at the end of your recorded announcement to allow callers having enough time to select a mailbox An example of an announcement Thank you for calling To leave a message for Bob press 1 now to leave a message for Sue press 2 now to leave a message for Elmo press 3 now or wait for the beep and leave your message The system will record your announcement for the currently selected answer mode Normal or Announce Only To confirm or change the answer mode follow the directions under Answering System Feature Setup and Feature Summary on pages 25 and 26 OO P MENU REC MEMO 1 With the system set for the desired answer
33. nswering System will stop recording and you can talk to your caller 3 Ifyou do not want to screen messages set the volume level to 1 29 Answering System Operation Answering System Operation Answering System Operation MESSAGE WINDOW DISPLAY WINDOW DISPLAYS TO INDICATE 0 No messages in any mailbox 1 98 Total number of messages in all mailboxes 0 99 E Memory is full or total number of messages is 99 Counting 1 to 99 Duration of announcement or memo recording Maximum length of announcement is 90 seconds 99 flashing Length of recording is more than 99 seconds 1 99 flashing New message number during message playback 1 8 steady for one second Indicates volume level selected when VOL A or VOL w is pressed Current Remote Access Code while 40 99 setting A Announce Only mode On or Off steady for Displayed when any setting is one second changed to on or off CL normal display Clock needs to be set System is answering a call or is in remote operation Flashing System is in programming mode or initializing 30 Answering System Operation Remote Access You can access many features of this system remotely from a touch tone phone 1 Dial your telephone number 2 When the system answers enter your Remote Access Code preset to 50 The system beeps once and announces the number
34. of new messages on the system 3 Enter a remote command see Remote Access Commands below 4 Press 0 to exit remote operation Voice Menu The system has voice prompts to help you with remote operation Press 5 to hear the menu while remotely connected to the answering system REMOTE ACCESS COMMANDS FUNCTION COMMAND Play messages in a mailbox Press then the desired mailbox number 1 2 or 3 The system plays new messages If there are no new messages the system plays old messages Repeat a message Press 4 while message is playing press 4 twice to back up previous message Skip a message Press 6 while message is playing each press advances next message Stop Press 5 Save messages Hang up Delete message Press 9 while message is playing Review announcement Press 7 system plays announcement then beeps Record announcement Press 7 after beep record announcement press 5 to stop System plays back announcement Record memo Press 8 then the mailbox number where you want memo recorded speak after the system announces Now recording Press 5 to stop End remote access call Press 0 Turn system off Press 0 the system announces Answering machine off Press 0 again to turn the system back on Turn system on When system is off it answers after 10 rings and announces Please enter your secu
35. r 60 seconds e When the Handsetis in idle press PAGE The Handsets will display To end the page at the Base press PAGE again To end the page at the Handset press ON SPEAKER or any dialing keys 14 Phonebook Operation Your ip 5850 can store up to 50 numbers with names in memory Each memory location can hold up to 32 digits for the number and 16 characters for the name NOTE The Handsets share a common phonebook which is stored in the Base This means that entries inserted by one Handset are available for both Handsets and if one deletes a phonebook entry it will disappear from both Handsets When one Handset is accessing the phonebook the other Handset cannot access it at the same time If this is attempted NOT AVAILABLE AT THIS TIME will display on the second Handset Storing a New Entry Press SEL With Phonebook selected press SEL again Press w to select STORE Press SEL e You will be prompted to ENTER NUMBER Use the dialing keys to enter the number you wish to store in the phonebook Press the MUTE DEL key to backspace and make corrections Press SEL You will then be prompted to ENTER NAME Use the dialing keys to spell the name Press SEL e You will hear a confirmation tone and the new phonebook entry will display briefly NOTES e f the phonebook is full the Handset will display PHONEBOOK IS FULL Youcan also press REDIAL PAUSE then A Or w to scroll to the prev
36. r ID the Caller ID data is displayed so you can decide whether to answer the incoming call or continue with your current conversation Your ip 5850 can hold up to 50 CID entries NOTES ABOUT CALLER ID amp CALL WAITING CALLER ID These are subscription services provided by most regional telephone service providers You must subscribe to these services to get the benefits of these features If you do not subscribe to Caller ID services you can still use your ip 5850 and the other features it offers Due to regional incompatibilities Caller ID information may not be available for every call you receive In addition the calling party may intentionally block their name and or phone number from being sent e As new Caller ID Call Waiting ID records are received your Handset displays will alert you to the new Caller ID records for example After you review all new Caller ID records the NEW call indication will be turned off and the screen will show f the call log is full the oldest entry is deleted to make room for the new call If the call log is empty when you try to enter to Call Log review the following message is displayed Reviewing Caller ID You can review the Caller ID record via the menu as described below or by pressing the w key in idle quick access key whereby the Handset jumps directly to the Caller ID review n idle mode press SEL to enter the menu Press w key to scroll to CALL
37. r enter digit 0 9 to sample the ring tone The screen for example will show Press SEL to confirm your setting Key Tone preset to ON e From the idle OFF mode press SEL then A or W key to KEY TONE Press SEL again The current setting will be shown Press A or W keys to scroll to ON or OFF When set to ON the Handset will emit a beep whenever a key is pressed When the desired option is shown press SEL 21 Basic Operation Basic Operation Handset Settings to confirm your selection Handset Name preset as VTECH e t is possible to give each Handset its own unique name The name is shown in the first line when the Handset is idle The name can be a maximum of 16 characters in length Fromthe idle OFF mode press SEL then A or W key to HANDSET NAME Press SEL again The display will show the current setting for example Press DELETE to backspace then spell the desired name NOTE The characters are entered in the same way as for the phonebook see the table on page 15 Press SEL to confirm the setting Language preset to English From the idle OFF mode press SEL then A or W key to LANGUAGE Press SEL to select this option Press A or W keys to scroll from English to French or Span ish Press SEL to confirm the setting DialType preset to Tone Fromthe idle OFF mode press SEL then A or w key to DIALTYPE Press SEL then use
38. ration Call Forward A Handset HS1 on an external call can forward it to the other Handset HS2 by pressing and holding the INT key The display of HS1 will initially show HS2 can press ON to answer the call NOTE If HS2 does not answer the call in about 30 seconds the external call will be returned to HS1 and the display will show If the returned call is not answered within another 30 seconds the external call will end automatically Call Transfer AHandset HS1 on an external call can forward it to the other Handset HS2 by pressing the INT key NOTE The external call is put on hold automatically e HS2 will ring showing an intercom call HS2can answer the intercom call by pressing ON ntercom call link is established while the external call is still on hold HS1 may discuss the external call with HS2 When HS1 presses OFF the external call is then transferred to HS2 CALL TRANSFERRED will display on HS1 briefly NOTE If there is no answer on HS2 HS1 can reconnect to the held call by pressing ON Basic Operation Conference Call It is possible to establish a conference between two Handsets and the external line If a Handset already has a connection to the external line the other Handset can join the call by pressing ON a conference will be immediately established Both Handsets will show Base Operation From the Base Unit you can use PAGE key to locate the Handsets fo
39. rity code Enter your remote access code NOTE If no key is pressed within 10 seconds of entering remote access the voice menu will be announced After the voice menu announcement if no key is pressed within 20 seconds the remote access call will automatically end 31 Answering System Operation Advanced sn Headset Operation pulse dialing for the next call Your ip 5850 Handset is equipped with a 2 5mm Headset Jack for use with an optional accessory Headset for hands free operation If you choose to use the Headset option you must obtain an optional accessory Headset whichis com patible with the ip 5850 For best results use a VTech 2 5 mm headset To purchase a Headset call VTech Customer Service at 1 800 595 9511 Once you have a compatible 2 5mm Headset locate the Headset Jack on the ip 5850 Handset Connect the plug on the Headset cord to the jack under a small rubber flap on the cordless Handset The plug should fit securely Do not force the connection NOTE Whenever a compatible Headset is connected to the cordless Handset the microphone on the Handset will be muted This is done to limit the effect of background noise When a compatible Headset is connected to the cordless Handset your Speakerphone feature will be disabled To use your Speakerphone feature simply disconnect the Headset from the Handset Belt Clip The ip 5850 is also equipped with a detachable be
40. rty responsible for compliance could void the user s authority to operate the equipment The equipment has been tested and found to comply with part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try and correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet or on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help To ensure safety of users the FCC has established criteria for the amount of radio 39 ional L di FCC ACTA and IC Regulations frequency energy that can be safely absorbed by a user or bystander according to the intended usage of the product This product has been tested and found to comply with the FCC criteria The handset h
41. t of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed five Before installing this equipment user should ensure that it is permissible to be connected to the facilities of the local telecommunications company The equipment must also be installed using an acceptable method of connection The customer should be aware that compliance with the above conditions may not prevent degradation of Services in some situations Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier Any repairs or alterations made by the user to this equipment or equipment malfunctions may give the telecommunications company cause to request the user to disconnect the equipment Users should ensure for their own protection that the electrical ground connections of the power utility telephone lines and internal metallic water pipe system if present are connected together This precaution may be particularly important in rural areas Caution Users should not attempt to make such connections themselves but should contact the appropriate electrical inspection authority or electrician as appropriate Your Cordless Phone is designed to operate at the maximum power allowed by the FCC and IC This means your Handset and Base Unit can communicate only over a certain distance which will depend on the location of the
42. ve Product under the terms of this limited warranty This limited warranty also applies to repaired or replacement Products for a period of either a 90 days from the date the repaired or replacement Product is shipped to you or b the time remaining on the original one year warranty whichever is longer What is not covered by this limited warranty This limited warranty does not cover 1 Product that has been subjected to misuse accident shipping or other physical damage improper installation abnormal operation or handling negligent inundation fire water or other liquid intrusion or Product that has been damaged due to repair alteration or modification by anyone other than an authorized service representative of VTech or Product to the extent that the problem experienced is caused by signal conditions network reliability or cable or antenna systems or Product to the extent that the problem is caused by use with non VTech electrical accessories or Product whose warranty quality stickers Product serial numbers plates or electronic serial numbers have been removed altered or rendered illegible or 36 Warranty Statement 6 Product purchased used serviced or shipped for repair from outside the United States or used for commercial or institutional purposes including but not limited to Products used for rental purposes or Product returned without valid proof of purchase see 2 below or
43. y VTECH or your own handset name OO P Go 34 Maintenance Taking care of your telephone Your cordless telephone contains sophisticated electronic parts so it must be treated with care Avoid rough treatment Place the Handset down gently Save the original packing materials to protect your telephone if you ever need to ship it Avoid water Your telephone can be damaged if it gets wet Do not use the Handset outdoors in the rain or handle it with wet hands Do not install your Base Unit near a sink bathtub or shower Electrical storms Electrical storms can sometimes cause power surges harmful to electronic equipment For your own safety use caution when using electric appliances during storms Cleaning your telephone Your telephone has a durable plastic casing that should retain its luster for many years Clean it only with a soft cloth slightly dampened with water or a mild soap Do not use excess water or cleaning solvents of any kind Remember that electrical appliances can cause serious injury if used when you are wet or standing in water If your Base Unit should fall into water DO NOT RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORD AND TELEPHONE LINE CORDS FROM THE WALL Then pull the unit out by the unplugged cords 35 m m _ L ional adi Warranty Statement What does this limited warranty cover The manufacturer of this VTech product VTech Communications warrants to the ho
44. yback You will hear a long beep Adjust Playback Volume Press VOL A or VOL w to adjust playback volume to a comfortable level If volume is set to level 1 you will not hear incoming messages as they are received The system beeps three times when you reach the highest or lowest volume setting Delete Messages NOTE Deleted messages cannot be recovered pO 9 o a Delete a Specific Message Press DELETE while a message is playing to delete only that message Delete All Old Messages in a Mailbox Press DELETE The system announces Please select mailbox Press the desired PLAY STOP button The sys tem erases all old previously reviewed messages and memos in that mailbox 28 Answering System Operation Record a Memo You can record a memo up to four minutes long to store as an incoming message i722 o cl PLay STOP 1 Press and release REC MEMO The system announces Please select mailbox 2 Press the PLAY STOP button to select a mailbox for the memo After the system announces Now recording speak towards the Base microphone The message window displays the length of your memo up to 99 seconds If you record longer memo 99 continues to flash until you finish 3 To stop recording press the PLAY STOP button again Call Screening 1 Setthe Base playback volume to a level greater than 1 to hear messages as they are left 2 f you press ON on the Handset the A
45. yright 2005 for VTECH TELECOMMUNICATIONS LTD Printed in China Printed in China 91 005473 060 000 issued 0 Table Of Contents IMPORTANT SAFETY INSTRUCTIONS cesses 1 INTRODUCTION ree drerit an ccneeoi cn nva n cuv vis 3 Parts Check List isicccic cinctcceccasetecccscessenesececesstensceaneesscessaedceusseacsecndesseceasstecess 4 The Handset Layout eeeeseeeeeeseeee esee eee een ennt nnn nennen nnns nnn 5 The Base Unit Layout nins cinta non thun ogni raria anna ceataseesanssesas 6 GETTING STARTED idonei rcv pete v aane ver cen uugx 7 IJ E 7 Connecting Power to Base Unit Handset Charger seeeseesseesreereerrerrereens 7 Installation of Battery in Handset sssssssss e 8 Charging of the Handset Battery sss 8 Check Battery Indicator ns cette eei teda e reared 9 Connecting to Phone Line 9 Checking for Dial TONE nennen neret 9 PATRE 10 BASIC OPERATION 5 2 eere inre ocn non ocaeca aeo ru cn nn nnne cena n 11 Handset and Base Indicators eese 11 Handset CONS een 11 Handset BD E 11 Base LEDS Et 11 Handset Operation 12 Making ROT 12 A swenng Calls c 12 Flash FUNCION eter rt er et ca ie he Er det terni 12 Redial Puli GUO nt 12 Mute EPO E L 13 Intercom Call EeePC 13 Call Forward and Call Transfer 13 Conference Call A 14 Base Op
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