Wacom DTU-710 Whiteboard Accessories User Manual
Contents
1. Some package configurations includ an additional CD containing bundled software applications Please retain the package box for use when storing or shipping DTU 710 For DTU 710 only Do not use with other devices Connect DTU 710 to a computer Connect DTU 710 to a computer as adisplay Z CAUTION E Do not use any cable that did not come with DTU 710 use of an improper cable may damage DTU 710 E Make sure your graphics card has a VGA or DVI connector and that you correctly set the DTU 710 Analog VGA Digital DVI switch for the graphics card you are using The use of an improper video card may damage DTU 710 E Do not connect or disconnect the video or power cable while DTU 710 or your computer are turned on this can damage the LCD display or computer video card E Never connect or disconnect the DVI video cable or power cable while your computer or DTU 710 is powered on This can damage the LCD display or video card 1 Turn off your computer The cover in the rear of DTU 710 is made to slide in the direction of and is removed 2 Connect the DVI to DVI cable or DVI to VGA cable between DTU 710 and your computer 3 Set the DVI VGA switch Move it up for analog VGA mode and move it down for digital DVI mode 4 Connect the AC adaptor to DTU 710 5 Connect the AC adaptor power cable and plug the adaptor into an AC outlet2. Be sure to connect an earth cable 6 Turn on the power switch of DTU 710 The power lamp will light blue and then turns orange 7 Turn on your computer to start your operating system 8 The maximum resolution of DTU 710 is 1280 x 1024 True Color As necessary configure the monitor control panel settings for the proper size and color resolution The number of colors is constrained by the performance of your computer or graphics card Refer to the documentation of the manufacturer for details If you are using analog VGA mode you may also want to fine tune the display Please refer to Adjusting the LCD Monitor on page 22 for more information 9 To install the Wacom tablet software turn off your computer and connect the USB cable or serial data cable 10 Fix cables to a cable guides Shut the connector cover is and take out the cables from the hole of the cover 11 Install tablet software Refer to Tablet Software Installation for Windows and Macintosh on page 8 Rear Panel of your computer a jg rri 9 To serial port Video card Connect one cable only 5 DVI or VGA lt ID H 9 To USB port il DVI DVI or DVI VGA cable 2 iiim ete see 5 Ex Ground to AC outlet RS 232C connector USB connector 10 Cable guides DC input DVI VGA switch DVI I conne
3. EHTER ESC MENU ENTER ESC MENU Horizontal Center VGA only Select to move the screen image left or right To automatically adjust use the Reset option 64KHz 60Hz ENTER ESC MENU Vertical Center VGA only Select to move the screen image up or down To automatically adjust use the Reset option Egur E Qh i 62 64KHz 60Hz ENTER ESC MENU Color Provides settings for o 8 4 Menu Position Select to move the OSD menu around the display ENTER ESC MENU Reset Provides two options Use Auto Adjust to reset only the image parameters Use Recall to reset all screen options to the factory default Selecting the exit g icon exits the Reset window without resetting anything Q CE OE OO R AUTO ADJUST RECALL f ENTER ESC MENU Backlight I w 9300K 6500K 5000K DIRECT USER Lg ENTER 9300 6500 and 5000 Kelvin Also provides a User option that enables you to adjust red blue and green independently Selecting DIRECT displays the received signal as it is without any adjustment Choose a setting to work with and press Enter to activate your selection You can change the user setting by selecting the icon g In the User Adjustment window change red blue and green to calibrate color To exit select the icon g Remote Wake Up FIFTA Energy Star OK mir SAC ROK E Ck d
4. ESC menu QO MES A EE m w o R G B ENTER ESC MENU ENTER ESC MENU Selects to increase or decrease the backlight brightness level 64KHz 60Hz gt ENTER ESC MENU Q Language Select to choose a language option for the OSD English Deutsch Francais Espanol Italiano or Japanese ENGLISH DEUTSCH FRAN AIS ESPANOL ITALIANO HARE At f ENTER Adjusting the LCD Monitor Adjusting Pitch and Phase VGA only Some computers and video cards may not allow the multi sync function to fully work when DTU 710 is first connected If some portion of the text appears blurred adjust the pitch and phase by following the procedure below For crisp images set the DTU 710 resolution of your video card to 1280 x 1024 Pen Calibrate Monitor DTU 710 1 bs Calibrate To align the tablet to the LCD display click the Calibrate button and follow the directions in the Calibration dialog box Calibrate Version 4 81 4 1 From the Wacom Tablet Control Panel select the CALIBRATION tab If you are working with multiple monitors be sure the display corresponding to the DTU 710 is selected in the MONITOR menu 2 Click on the CALIBRATE button to display the monitor calibration screen Adjust display so that the entire window border is on the screen thet will be cal rated Thit aloe allows you to lire ap the pan tip with the
5. display as white E Verify that the display is operating at the factory default settings If that is not sufficient then adjust color as necessary For details on color management refer to your operating system and application documentation E Verify that the video cable and connector are fully connected VGA Problems Problem Hint The display ripples or flickers E Open the OSD menu go to the RESET menu and select the AUTO ADJUST option Then if necessary manually adjust pitch and phase E Verify that the display adaptor or video card matches the specifications for the DTU 710 i Adjust the refresh rate in the Display Properties control panel The display is not clear E As necessary adjust contrast or brightness pitch and phase W Set the display resolution of your video card to 1280 x 1024 The display and LCD panel are not lined up The display size is not correct E Open the OSD menu go to the RESET menu and select the RECALL option E As necessary adjust pitch and phase and horizontal and vertical position Note that some video cards may not show the display in proper sizing The display ripples or shows a moire pattern The display color is not even E Open the OSD menu go to the RESET menu and select the RECALL option H As necessary adjust PITCH and PHASE amp P 24 28 Pen Tablet Troubleshooting General Problems P
6. icon located on the CD Click on the INSTALL PEN TABLET button and follow the prompts to install the driver software 3 After the software installation has been completed make sure you can use your pen on the DTU 710 display to move the screen cursor Be sure to check the Read Me file for late breaking news If you have trouble installing the DTU 710 see the Troubleshooting section beginning on page 27 of this manual Next Steps Be sure to adjust the tablet calibration to precisely align the screen cursor position with the location of the pen tip Refer to Calibrating the DTU 710 on page 14 To learn more about Using the DTU 710 proceed to Customizing The DTU 710 The Basics and to Using The Pen Uninstalling The DTU 710 Follow the appropriate procedure below to remove the DTU 710 Interactive Pen Display and software from your system Important When you remove the Wacom tablet driver software from your system any other Wacom tablet connected to your computer will no longer operate with full Wacom tablet functionality Windows XP 1 Click START In the start menu select CONTROL PANEL Then select ADD OR REMOVE PROGRAMS 2 In the ADD OR REMOVE PROGRAMS window choose the pen display tablet option and click on the CHANGE REMOVE button Follow the prompts to remove the software driver 3 When the pen tablet driver has been removed shut down your system power off your computer and turn off the DTU 710 When your comp
7. screen curser or defir the oisel baimen the cen tie and screen cursor i IMPORTANT Ween calibrating position the Innegrated Display the way you mil be working with it and hold your haai a if yona are markina mih tha tabiat Test the alignment and click OK to accept it or Try Again to change N turher Press Esc to cancel Adjustment pattern 24 3 Using the OSD controls open the OSD Menu and select the PITCH icon 4 Adjust the Pitch level so the pattern of fine vertical stripes displays evenly 5 In the OSD Menu select the Phase icon and adjust the Phase level so the adjustment pattern shows clearly 6 After completing the adjustments press the ENTER o button and MENU 0 button to exit the OSD Menu Click on the Cancel button or press ESC to exit the calibration screen 1280 x 1024 resolution under Windows only You can also adjust Pitch and Phase in the closing Windows display If the pitch is not calibrated vertical moire appears in the darkened area And if the phase is not calibrated the darkened area riffles Power Saving DTU 710 conforms to VESA and Energy Star power saving guidelines When using DTU 710 with a VESA DPMS Display Power Management Signaling DPMS compliant computer or graphics card the display will automatically comply with the below power saving parameters Power Saving Mode H sync V sync Video Power Consumption Power Lamp Power ON Yes Yes Acti
8. that the USB cable must be plugged into an active USB port before the LED will light The LCD monitor 2 and tablet sensor function 3 as an integrated input and output device The LCD resolution is 1280 x 1024 pixels at 16 194 277 colors The tablet sensor reports coordinates pressure switch and eraser information 1 On Screen Display P 22 2 As properties of LCD panel display you may notice the followings They do not mean the LCD is defective When exerting hard downward pressure on the display a moir pattern may temporarily appear Avery small number of pixels may appear in incorrect color If an image area has fine striping such as screen stripes it may flicker or display a moir pattern or pooling image When a still image is displayed for a long period of time an afterimage may remain for a short period of time 3 As the tablet portion of DTU 710 emits electromagnetic waves at a certain frequency if another tablet is closely placed to DTU 710 the screen cursor may jitters or jumps around To solve this problem place the tablet away from DTU 710 16 Rear View O O ARA 8686688668 0668066886686866689666666666 8668668066666686688686688 0886688666686688668686688 88668846866686688666866 f O Stand Adjustment Lever Pull this lever to adjust the stand Release the lever to lock t
9. to the tablet s LCD display Only monitors that are set to one of the resolutions supported by the DTU 710 will appear in the list 2 Click on the CALIBTRATE button to display the monitor calibration screen Cross hairs Adjust diplay eo that te arire windon border is on the sorea that will be caltrated This aloe alime you to lire up the pan K with the screen curser or delin the often taimen the gen te and screen cursor IMPORTANT When calbratine position the Iniegrated Display the may you mil be warking with it and hold your haas se it yOu are workin mah the Eablet Test the alignment and click OK to acoapt i or Try Again to change it tutes Press Eso to cancel Adjustment pattern for phase and pitch See Adjusting Pitch and Phase VGA Only on page 26 for details 3 Hold the pen as you normally do and use the pen tip to click on the cross hairs in the upper left corner 4 Then click on the cross hairs that are displayed in the lower right corner For Windows systems you will need to click APPLY or OK for the changes to take effect 5 Test the alignment and click OK to accept the calibration Click TRY AGAIN to recalibrate Be sure to read the directions in the calibration screen for detailed instructions and additional options The calibration setting applies to all applications If more than one pen display tablet is installed on your system the control panel will change the settings for th
10. CD screen has been damaged DO NOT touch any liquid that may be leaking from it this liquid is an irritant In case of contact with skin eyes or mouth rinse immediately with running water for at least 15 minutes or more If contact is made with the eyes or mouth also consult a physician E Prevent your children from swallowing the pen nib or side switch knob The pen nib or side switch knob may accidentally be pulled out if children are biting on them A E HIGH VOLTAGE Do not open DTU 710 It has the risk of electric shock Z N CAUTION E When adjusting the tilt angle of DTU 710 be careful to avoid catching your finger in the gap of the movable portion of the stand E Be sure to use a grounded power source when applying power to DTU 710 E Do not lift DTU 710 by the stand this may damage the stand mechanism When lifting or moving DTU 710 always do so by grasping the main body casing N CAUTION E Do not put heavy articles on DTU 710 this may damage the display screen or stand E Do not place heavy article on DTU 710 cabling repeatedly bend the cables or apply heavy stress on the cable connectors this may damage the unit or your cabling E This product is for use with a VGA or DVI graphics card using an inappropriate graphics card may damage DTU 710 E Do not connect or disconnect the DVI video cable or power cable while DTU 710 and your computer is turned on it may damage the LCD display or computer video c
11. Introduction and Overview The Wacom DTU 710 Interactive Pen Display combines an LCD monitor with a Wacom tablet This gives you a direct point and draw on screen interface that can be used with a Personal Computer PC or Macintosh computer DTU 710 s basic components include a Wacom tablet internally mounted behind a 17 0 diagonal TFT color LCD monitor and Wacom s pen Your DTU 710 Interactive Pen Display offers a number of significant advantages over a standard monitor Reduced power consumption Reduced heat generation Requires less work space Flicker free and easier on the eyes Integrated input and display a Pressure sensitive drawing directly on the display screen This manual describes how to install DTU 710 hardware and software It also describes how to use DTU 710 and the pen Note that the computer treats the two parts of DTU 710 the LCD monitor and the Wacom tablet as separate pieces of hardware Therefore the installation process is completed in two stages First you will install the LCD monitor portion of DTU 710 In the second stage you will install DTU 710 s tablet functionality You can find information on using the Wacom Tablet Control Panel for customizing your tablet and pen settings in the online Help located under the Help menu in the Wacom Tablet Control Panel The following are not included with this product Information about your specific computer hardware Information about you
12. OM TABLET option Macintosh Open SYSTEM PREFERENCES from either the Dock the Apple menu or from the APPLICATIONS folder Then double click on the WACOM TABLET icon If more than one pen display tablet is installed on your system the control panel will change the settings for the tablet that was last used before opening the control panel 10 Control Panel Basics Open the Tablet control panel to begin customizing your product Experiment with different settings to find what works best for you Any changes you make will take effect immediately but you can always click DEFAULT to return to the factory settings Additionally your keyboard tab and arrow keys can be used to navigate the control panel Customizing The Pen Enables the eraser function Selects the side switch button functions for pens for a pen with an eraser equipped with a side switch See page 12 Uncheck this box if your pen does not have an eraser o Closes the Pen Calibrate control panel Customizes the amount of V Enable Eraser pressure needed to eras with the eraser See page Eraser Feel 13 ee ae Customizes the amount of eas x Adjusts the size pressure needed to click Right Click z of the double or draw with the pen See Tp Feel click area page 12 SS See page 20 Soft Firm Hmn checked an 7 aii ____ Returns the A A sound wi PEN tab settings i r w p a pen Version 481 4 to their f
13. ON Prevent your children from swallowing the pen nib or side switch The pen nib or side switch may accidentally be pulled out if children are biting on them 26 Troubleshooting If you encounter problems with DTU 710 display refer to the following tables Your problem may be described here and you can try the solution offered For additional information about color issues refer to the documentation that came with your operating system or applications Display Troubleshooting General Display Problems Problem Hint The following message appears briefly on your display screen INFORMATION OUT OF RANGE xx XKHz xx xHz E The input signal frequency is incorrectly set or not compatible with the DTU 710 Connect a different display and set the refresh rate vertical frequency to some value between 50 and 75 Hz If your video card driver supports djustment of the horizontal frequency make sure it is set to some value between 30 and 80 kHz E The resolution is set too high 1280 x 1024 maximum E The refresh rate is set too high 75 Hz maximum W Set the display properties to detect plug and play monitors The following message ppears briefly on your display screen INFORMATION NO SIGNAL GO TO POWER SAVE The power LED is lit orange or flashes orange and blue E Check the video cable for bent or broken connector pins Then properly connect the video cable E Your compute
14. The DTU 710 The Basics sisisissisncisenssdrrstieacisiaien 10 Opening the Wacom Tablet Control Panel Control Panel Basics Control Panel Details Calibrating the DTU 710 DTU 710 Component Functions aaassssssssssnnnnrenssrnnnnrrnnnsennnnrnne 16 Front View Rear View Using an Alternate Mount or Stand Using the PEN ci essere ca sched ce caccera te sidctaneniscezinnstaccececeeceacaeacacausestte 19 Pen Using a Pen Removing the Side Switch Adjusting the LOD Monitor cceccuscessescesccsacescesccstoeccadenceteceeetan 22 Factory Presets Multi sync and User Settings Working with OSD On Screen Display Menu Adjusting Pitch and Phase VGA only Power Saving Caring for DTU 710 ses cncnesescccteccassatwasarasctacuiasarsuniezanssniassiacseieneass 26 Cleaning Replacing the Pen Tip Troubleshooting esesssssesssssssssssssssssssssssnsrnnnnnnnnnnnnnnnnnnnnnnennnnnnnne 27 Display Troubleshooting Pen Tablet Troubleshooting SSDECHICAMONS sceecsscececansedceccastondszcnnaddescasteqssaaeaadesseacvegcanesoedenseaite 34 Obtaining Technical Support cesciesccdewacadierntcestiooncieieseticateeerchate 36 Checking Packed Components In your package you will find the following items DTU 710 main unit USB Cable and RS 232C Cable FW te a OWE gt D User s Guide OUR Yam COWL Aw D Wacom Tablet CD D Contains the driver soft ware Windows Macintosh DVI DVI Cable and DVI VGA Cable
15. Windows amp Macintosh simulates a middle mouse button click eLeft Double Click Windows Double Click Macintosh simulates a left mouse button double click For easier double clicking use this function instead of tapping twice with your pen eLeft Click Lock Windows Click Lock Macintosh simulates holding down the left mouse button Press the tool button once to initiate click lock Press the button again to release click lock Click lock is useful for dragging objects or selecting blocks of text e Keystroke enables you to simulate a series of keystrokes Selecting this option displays the define keystroke dialog box where you can enter a keystroke or keystroke sequence to play back Keystroke combinations can include letters numbers function keys such as F3 and modifier keys such as SHIFT ALT or CTRL for Windows or SHIFT OPTION COMMAND and CTONTROLI for Macintosh e Pressure Hold sets the button so that when pressed the pressure is locked at the current pressure level until the button is released For example you can paint with pressuresensitivity until you reach the bush size that you like Keys Add Special a Use your pointing device to click OK to accept or Cancel to exit Clear Delete Cancel Ok e Mode Toggle toggles between Pen Mode and Mouse Mode e Ink Toggle pen and Macintosh OS X lets you use your pen to toggle the Ink Anywhere function of Inkwell on and
16. a soft cloth onto a flat table and placing DTU 710 face down on the cloth 3 Remove the four screws and lift the adjustable stand __ assembly away from the body of DTU 710 4 Using the appropriate screws ie for your mounting platform firmly attach DTU 710 to the alternate mounting platform 5 Rettach the cabling unscrew Z CAUTION When attaching DTU 710 onto an alternate mounting platform be sure to follow all instructions in the documentation supplied by the platform manufacturer If improperly installed the unit could fall and be damaged 18 Using the Pen Pen Hold the pen as you would a pencil Make sure the side switch is in a convenient location where you can press it with your thumb or forefinger but won t accidentally press it while drawing Eeasar Second Side Switch Side iS Tip Switch Pen Tip When the pen tip is within proximity 5 mm or 0 2 in of the active area the tablet reports The x y coordinates of the pen tip The pressure applied to the pen tip Whether a side switch is on or off When pressure is applied to the pen tip the tip switch is turned on and the pen simulates a mouse button click Eraser To use the eraser hold the pen upside down When the eraser is within proximity of the active area the tablet reports the x y coordinates and the pressure applied to the eraser The eraser can
17. actory click occurs and your defaults computer speakers are turned on F Displays information Software driver version about the control panel and driver If more than one pen display tablet is installed on your system the control panel will change the settings for the tablet that was last used before opening the control panel Depending on the pen that came with your product configuration there may be more options displayed on the control panel than are actually present on the pen When customizing your pen choose those options that match the buttons on the pen you are working with 1 Customizing DTU 710 The Basics 12 Control Panel Details Pen Tip Feel amp Eraser Feel Move the Tip or Eraser Feel slider to adjust the sensitivity of the pen tip or eraser To create broad brush strokes or to click with a light touch use a soft tip setting For maximum control while drawing thin lines use a firmer setting Side switch The pen side switches and Cordless Mouse buttons each have a pull down menu that allow you to choose the function that will be performed when the button is pressed The following list describes the available functions Some options however are not available for all buttons e Left Click Windows Click Macintosh this option simulates a left mouse button click e Right Click Windows amp Macintosh this simulates a right mouse button click e Middle Click
18. ard E Do not disassemble DTU 710 or pen This may cause DTU 710 or pen to malfunction In this case Wacom shall have no responsibility to repair or replace the product E Do not use or store DTU 710 where Temperature changes are severe e g outdoors or inside a vehicle DTU 710 and pen are exposed to direct sunlight or heat from a heating appliance DTU 710 and pen are exposed to water or any other kind of liquid Temperature or humidity exceeds the specifications E Do not block the ventilation holes in the rear panel this may overheat and damage DTU 710 E Do not use DTU 710 in a dusty environment t may damage the unit E Do not scratch the cover glass of DTU 710 Avoid placing sharp objects on the glass surface E Do not use detergent to clean the cover glass of DTU 710 this may alter the surface friction and deteriorate the handwriting feel Table of Contents Introduction and OVEFVIEW ccccccccccccceeeceeeeeeeeeeeeeeeeeeseaaaaaeaaaaaaas 1 Precautions on Use and Handling 2 Table of GC OMS AS eis cninsncctinusacdassiacicactnasadadhaasataaaariiadiaantauaaitaans 4 Checking Packed Components ceccesccccccessicecczeseseesceasicccenescecesceivs 5 Connect DTU 710 to a computer eee eeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeess 6 Tablet Driver Installation s 2cciicesdetemavenissacesdecedncsdisientsdateiameraveieey 8 Uninstalling The DTU 710 sssssssssnsssnnssnnnnnnnrnnnnnnnnnnnnnnnnnnnnnnnnnnns 9 Customizing
19. are expecting to occur E Make sure the status LED lights blue when you press the side switch Verify also that the USB cable is plugged in The LED will not light if the USB cable is not plugged into an active port If the LED does not light you may have defective hardware The pen tip and screen cursor do not properly line up E Open the tablet control panel and select the CALIBRATE tab Continue with Calibrating the DTU 710 on page 14 The screen cursor moves but it does not jump to the pen tip location When the pen is placed on the display screen and it does not follow the pen tip when the pen is moved across the display E Make sure the pen tablet driver has loaded properly by opening the tablet control panel If the driver did not load you will see an error message If an error message appears reboot your computer If the problem persists refer to the appropriate Installation instructions for your platform and reinstall the pen tablet software E If you have customized the side switch when equipped on your pen to toggle between pen mode and mouse mode make sure that your pen display tablet is operating in pen mode See Button Functions beginning on page 12 for more information The line you are drawing does not line up with the location of the screen cursor in paint applications E To function properly some applications require that the pen is set to pen mode Make sure the pen has not been tog
20. be used as an eraser or assigned to another function depending on the application The tablet distinguishes the tip switch from the eraser switch Side Switch and Second Side Switch These switches are programmable and can be used to perform the same click and double click functions as the tip switch The switches are turned on when pressed and are otherwise turned off Please refer to the online Help for more information on side switch settings 19 Using a Pen Using a Pen Pointing and Selecting Move the pen above DTU 710 screen to position the screen cursor The cursor instantly jumps to the new location absolute positioning Press the pen tip on DTU 710 screen to make a selection Note If the screen cursor is not aligned with the pen tip you will need to calibrate DTU 710 Clicking Tap DTU 710 screen once with the pen tip or touch the pen to the display screen with enough pressure to generate a mouse click Double Clicking Press the upper side switch Windows systems or quickly tap DTU 710 screen twice in the same place with the pen tip Double clicking is easier when the pen is perpendicular to the tablet screen Dragging Select an object then slide the pen tip across DTU 710 screen to move the object Erasing In supporting applications the pen s eraser works like the eraser on a pencil In pp 8 app p p text applications use the eraser to select text then lift the eraser from the tablet to delet
21. can navigate using a single click of the pen The eraser selects everything or will not stop erasing E Open the tablet control panel and go to the PEN tab Move the ERASER FEEL slider toward FIRM There is a delay at the beginning of pen strokes when using the pen for drawing or selecting E Try decreasing the DOUBLE CLICK DISTANCE The pen tip does not function H Be sure you are using the pen modelUP 911E that originally came with your pen display tablet Other pens may not function properly on the DTU 710 pen display tablet E Make sure the status LED lights blue when the tip is pressed Verify also that the USB cable is plugged in the LED will not light if the USB cable is not plugged into an active port If the LED does not light you may have defective hardware 29 Troubleshooting Problem Hint You have to press hard with the pen when clicking or drawing E Open the tablet control panel and go to the PEN tab Move the TIP FEEL slider toward SOFT The side switch does not work H Be sure you are using the pen model UP 911E that originally came with your pen display tablet Other pens may not function properly on the DTU 710 pen display tablet E Be sure you press the side switch when the pen tip is in proximity do this without pressing down on the pen tip E From the tablet control panel verify that the side switch is set to the proper function you
22. ctor Tablet Driver Installation Before you install the tablet software of DTU 710 you need to connect the USB cable or the serial data cable Windows only of DTU 710 to your computer After connecting it you turn on DTU 710 and your computer Windows 1 First turn on the DTU 710 Then turn your computer on and login allowing the operating system to fully load The DTU 710 will automatically register as a USB device Windows 98SE The ADD NEW HARDWARE WIZARD will display Follow the prompts selecting the default options If prompted to install drivers for the USB Human Interface Device insert the Windows 98SE CD click OK and enter the location of the Windows CAB files e g D WIN98 Note that the files may be located on your hard disk in the C WINDOWS OPTIONS CABS folder 2 Insert the DTU 710 tablet driver CD into the CD ROM drive The DTU 710 menu should automatically display If the menu does not display double click on the INSTALL icon located on the CD Click on the INSTALL PEN TABLET button and follow the prompts to install the driver software Macintosh 1 First turn on the DTU 710 Then turn on your computer and allow the operating system to fully load The DTU 710 will automatically register as a USB device Disable any virus protection programs and close all open applications before installing the software 2 Insert the DTU 710 tablet driver CD into your computer s CD ROM drive Double click on the INSTALL
23. e tablet that was last used before opening the control panel To calibrate two pen display tablets first touch the pen to tablet 1 and open the control panel without touching the pen to tablet 2 In the control panel select the correct monitor and calibrate tablet 1 Close the control panel touch the pen to tablet 2 and again open the control panel without touching the pen to tablet 1 Select the correct monitor and calibrate tablet 2 15 DTU 710 Component Functions____ Front View MENU Button minus Button plus Button Opens and closes the In the OSD 1 menu Use these buttons to select an option that can then be OSD 1 menu activated After activating a selected option press the button to increase a selected item value and press the button to decrease it ENTER Button Press this button when you select or exit an item in the OSD 1 menu amp P 22 POWER Switch Turns the power to the unit on or off POWER Lamp Lights blue when power has been supplied to both the DTU 710 and the computer and a video signal is present Glows orange when no video signal is received by the DTU 710 e g Your computer is turned off starting up or has entered a power management mode in which video signals are not sent STATUS Lamp Lights blue when the pen is in the active Integrated Tablet and LCD Screen area of the pen display tablet and the pen tip side switch or eraser are pressed Note
24. e the text Removing the Side Switch 20 If you prefer to remove the side switch 1 Firmly clasp the switch in the middle and pull out Press in on the rubberized grip in order to better grasp the switch Rubber Grip Sectional gt mportant Do not remove the switch by prying it from either end as this may damage your Pen 2 Remove the pen tip cone by turning it counterclockwise 3 Pull the grip forward over the pen tip NEVER adjust the trimmer capacitor that became visible as it is fine tuned When using the pen without the side switch always istall the optional grip in order to protect the trimmer capacitor 4 Install the optional grip by aligning the pen case rails with the grooves inside the grip and pushing the grip over the pen tip To reinstall the side switch reverse the above procedure 21 Adjusting the LCD Monitor Factory Presets Multi sync and User Settings Factory Presets To display images with the best quality based on the incoming signal DTU 710 comes with a number of factory default standard display modes Multi Sync When connected as a VGA display DTU 710 attempts to automatically synchronize to the incoming signal Multi Sync functions if the horizontal frequency is between 30 to 80 kHz and the vertical frequency is between 50 to 75 Hz If DTU 710 does not automatically synchronize with the incoming signal you can use the OSD Reset Auto Adjust option to initiate displa
25. ertical 50 to 75Hz All scan modes are non interlaced 50 to 75Hz DDC2B On a TFT liquid crystal display a very small number of pixels may be permanently illuminated or not illuminated at all This does not mean that the display is defective Tablet Reading technology Active area Resolution Accuracy Maximum reading height Maximum report rate Pressure levels Communication interface Electromagnetic reasonance method 337 9 x 270 3mm 100 Ipmm 0 01mm max 0 5mm four corners 7 mm wide 25 mm long from each corner of four L shaped areas to be 1 0mm 5mm 133 points sec max 512 levels USB or RS 232C serial Power Adaptor Input voltage Output voltage 100 to 240 VAC 50 60 Hz 12 VDC 4 16 A Pen UP 911E Pen tip travel Eraser tip travel Physical dimensions weight Side switch type Pen Accessories Extra nib Pen holder 0 1 mm 0 004 in or less 2 mm 0 08 in approximately 14 0 x 159 0 mm 16g 0 63 x 6 26 in 0 56 oz Rocker switch PSI A021 PST A026 35 Obtaining Technical Support 36 If you have a problem with DTU 710 first check the appropriate setup chapter in this guide to make sure the unit is installed correctly Then review the Troubleshooting section within this manual and the online Help your problem may be described there and you can try the solution offered You can also check the product FAQs Frequently Asked Questions on the Wacom web site Suppor
26. gled to mouse mode H If the pen is set to pen mode and the problem still exists then you may have a corrupted preferences file Follow the instructions in the next tip to create a new preferences file The screen cursor jumps back when using your regular mouse or trackball E When the pen is not in use place it on the pen rest in the pen storage compartment or at some location near the pen display tablet but not on the display Leaving your pen on the pen display tablet may interfere with screen cursor positioning when using other input devices 30 Problem Hint If you have tried the previous solutions and the screen cursor and pen tip still do not line up the preferences file may be corrupted Follow the procedure for your platform to delete the preferences file E Windows Do a Search or Find for the TABLET DAT file and delete it The file should be located in your Windows or Windows System32 folder Then restart your computer When the pen tablet driver loads it will create a new preferences file with the factory default settings Recalibrate the unit E Macintosh OS X For a single user delete the tablet preferences by first choosing your HOME folder from the GO menu Then open your home LIBRARY folder Within your home LIBRARY folder open the PREFERENCES folder and delete the COM WACOM TABLETPREFERENCES file Log out then log back in When the tablet driver loads it will create a ne
27. he stand in place Connector Panel Cover To remove slide it to the right Z CAUTION Be careful to avoid catching your finger in the gap of the movable portion of the stand Stand The stand can be used to adjust the tilt angle of the unit from low 16 from horizontal to high 72 from horizontal lmportant Be sure to adjust the tilt angle of the stand to the low tilt position before packaging DTU 710 If you do not close the stand the notched mechanism may be damaged during transportation and storage Do not lift the unit by the stand this may damage the stand mechanism When lifting or moving the unit always do so by grasping the main body casing 17 DTU 710 Component Functions Using an Alternate Mount or Stand If you will be using DTU 710 in an installation that requires the use of an alternate mounting platform you can remove the adjustable stand from DTU 710 and mount the pen display onto a VESA conforming mount arm or stand A VESA mounting platform will require mount screws that are 4 mm wide with a 0 7 mm pitch M4 Regular and a maximum screw clearance depth of 15 mm Exceeding the screw clearance depth of 15 mm will damage DTU 710 internal components To remove the adjustable stand and attach DTU 710 to a different mounting platform 1 Turn off your computer and power off DTU 710 Then Ste disconnect all cables from DTU 710 2 Protect the display screen surface by spreading
28. ither an endorsement nor a recommendation WACOM assumes no responsibility with regard to the performance or use of these products
29. n to control the screen cursor Windows XP After installing the pen display tablet on a system with multiple users the pen tablet only works on the primary user desktop E Reboot the system after installing the pen display tablet on a system with multiple users 32 Macintosh Specific Problems Problem Hint At startup a dialog box appears telling you that either the driver failed to load or the tablet preferences have not yet been created E The pen tablet was not detected at startup Make sure the USB interface cable is securely connected and that the status LED on the tablet turns on when the pen tip is pressed against the tablet s active area The pen display tablet works correctly when initially installed under OS v10 2 7 or 10 2 8 but fails to work after restart E There may be a problem in the KEXT CACHE file 1 Unplug the pen display tablet s USB cable from your computer Be sure to unplug only the USB cable Then uninstall the tablet driver See Uninstalling the DTU 710 on page 41 for details 2 Within your computer s OS X SYSTEM folder select highlight the LIBRARY folder Then access folder information by typing COMMAND i 3 Select and unlock OWNERSHIP amp PERMISSIONS Then change the owner from system to yourself user s name Now lock it back up entering you administrator password when prompted 4 Open the LIBRARY folder Delete
30. off Note that Ink must be turned on for this button function to work e Erase works like the eraser on a pencil in graphic applications that support the Erase function e MODIFIER Enables you to assign modifier key s such as SHIFT or CTRL Many applications use modifier keys to constrain the size or placement of objects Selecting this option displays the DEFINE MODIFIER dialog box where you can assign one or more modifier key functions EEI eee Select the CLICK box plus one or more modifier key options if you want a mouse click to happen whenever you press the tool button Macintosh The available options will be SHIFT CONTROL OPTION COMMAND and CLICK 13 Customizing DTU 710 The Basics 14 Calibrating the DTU 710 You will need to calibrate the pen display tablet in order to align the screen cursor position with the position of the pen on the display screen This is required to adjust for parallax caused by the display screen cover glass Set the DTU 710 in its working position then follow the procedure below Pen Calibrate Monitor DTU 710 41 z Calibrate To align the tablet to the LCD display click the Onlbrata button and follow the directions in the Calibration dialog bo Calibrate Version 481 4 1 From the WACOM TABLET Control Panel select the CALIBRATION tab If you are working with multiple monitors select the Monitor that corresponds
31. r may be in a power management mode Touch the pen tip to the display screen move the mouse or depress any key on your keyboard E Verify that the graphics card is properly installed The following message ppears briefly on your display screen INFORMATION CABLE DISCONNECT GO TO POWER SAVE E Check that your computer is turned on E Verify that you are using the video cable that came with DTU 710 E Check that the DTU 710 video cable is fully connected E Check the video cable and any video adaptors for bent or broken connector pins Then properly connect the video cable and any necessary adaptors 27 Troubleshooting Problem Hint No display The power LED is off E Check that the AC power adaptor is plugged into both the pen display tablet and an active power outlet and that the DTU 710 power switch is turned on No display The power LED is lit blue E Check the contrast brightness and backlight cntrols Adjust as necessary or open the OSD menu go to the RESET menu and select the RECALL option The image appears multiple times on the display E Do not extend the video signal cable Do not use an input selector switch box When a still image is displayed for a long period of time without refreshing the screen an afterimage remains for a short period of time H Use a screen saver or other power management feature The color white does not
32. r operating system Information about application software Please refer also to your computer hardware operating system or software application manuals To use the pressure sensitivity of the pen with your favorite drawing application refer to instructions in that application s manuals Precautions on Use and Handling Be sure to follow all instructions cautions and warnings found within this manual Failure to do so could cause the loss of data or damege of your computer Failure to do so could also void your warranty in which case Wacom shall have no responsibility for such loss or damage and to repair or replace the product Z N WARNING E Do not use DTU 710 Interactive Pen Display in a facility control system that requires extremely high reliability it may cause other electronic devices to malfunction or other devices may cause DTU 710 to malfunction Where use is prohibited power off DTU 710 to prevent the possibility of it causing other electronic devices to malfunction Wacom does not accept any liability for direct or consequential damages For details please refer to your Warranty located at the inside back cover of this manual E Only use the AC adaptor that came with DTU 710 If a different type of AC adaptor is used DTU 710 will not work properly or it may be damaged Using a different type of AC adaptor also has the potential to result in fire Use of a different AC adaptor will void your warranty E f the L
33. roblem Hint The computer does not have an available USB port W Check if there is an available USB port on a USB hub If none are available you will need to add a USB hub or USB card The tablet power LED is off i Make sure the pen display tablet power switch is turned on i Check that the AC power adaptor is plugged into both the pen display tablet and an active power outlet E Always be sure to use only the power adaptor that came with the pen display tablet other adaptors may cause damage to your product The pen works only in mouse mode and does not draw with pressure sensitivity E The tablet driver software was not installed or did not load properly E Make sure the tablet driver software is installed and functioning W Install the driver software for the pen tablet in accordance with the instructions found in the Installation section of this manual The pen selects everything or will not stop drawing E Open the tablet control panel and go to the PEN tab Move the TIP FEEL slider toward FIRM Double clicking is difficult H Be sure you are quickly tapping the display screen twice in the same place on the pen display tablet s active area Using the side switch when equipped to double click is a recommended method E Try increasing the DOUBLE CLICK DISTANCE E Try using a lighter TIP FEEL Windows You might also consider turning on the Web style interface so that you
34. t Staff If you think your DTU 710 Interactive Pen Display is not working properly contact the Wacom authorized distributors in your area Check your area distributor on the Wacom web site http ap wacom co jp or contact us as the following Asia Tel 81 3 3371 1595 English Fax 81 3 3371 1468 English Email asia pacific wacom co jp Sales and Support English web site http ap wacom co jp English Copyright WACOM Company Limited 2004 All rights reserved No part of this manual may be reproduced except for your express personal use WACOM reserves the right to revise this publication without obligation to provide notification of such changes WACOM does its best to provide current and accurate information in this manual However WACOM reserves the right to change any specifications and product configurations at its discretion without prior notice and without obligation to include such changes in this manual TRADEMARKS WACOM is a registered trademark of WACOM Company Limited Macintosh is a registered trademarks of Apple Computer Inc regis tered in the U S and other countries Microsoft Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and or oth er countries Any additional company and product names mentioned in this documentation may be trademarked and or registered as trademarks Mention of third party products is for information purposes only and constitutes ne
35. the EXTENSIONS KEXTCACHE and EXTENSIONS MKEXT files 5 Empty the trash 6 Again select the LIBRARY folder and access the folder information 7 Again select and unlock OWNERSHIP amp PERMISSIONS Then change the owner from yourself user s name to system and lock it back up 8 Close the window and restart your computer When the system is ready plug the pen display tablet s USB cable back into your computer Install the pen tablet driver and test the unit It should work normally when you restart your computer 33 Specifications 34 General Specifications Physical dimensions WxDxH Weight Main Unit input Voltage Power consumption Operating temp amp humidity Storage temp amp humidity 418x362x57mm excluding the stand 6 2kg including the stand DC12V 37W or less DC12V 5 to 35 deg C 20 to 80 RH non condensing 10 to 60deg C 20 to 90 RH non condensing maximum storage humidity is 38 at 60 deg C and maximum storage temperature is 42 deg C at 90 humidity LCD Display Display Screen size Resolution 75Hz Max Pixel pitch Color depth Signal Inputs Refresh Rate Plug and Play a Si TFT active matrix LCD 17 inch 1280x1024 pixels SXGA 1024x768 pixels XGA 800x600 pixels SVGA 640x480 pixels VGA 0 264 W x 0 264 H mm 253 levels 16 194 277 colors Analog RGB Digital signals DVI 1 0 Synchronous frequency Horizontal 30 to 80kHz V
36. uter and the DTU 710 are off disconnect the DTU 710 from your computer Windows 98SE Me or 2000 1 Click the Windows START button Then choose SETTINGS and CONTROL PANEL 2 In the CONTROL PANEL window double click on the ADD REMOVE PROGRAMS icon In the dialog box that appears choose the pen display tablet option 3 Click on the ADD REMOVE button and follow the prompts to remove the software driver 4 When the pen tablet driver has been removed shut down your system power off your computer and turn off the DTU 710 When your computer and the DTU 710 are off disconnect the DTU 710 from your computer Macintosh OS X v10 2 6 or greater 1 From the FINDER choose APPLICATIONS from the GO menu and open the tablet folder 2 Double click on the REMOVE TABLET icon and select the REMOVE TABLET SOFTWARE button 3 After the removal is completed click OK 4 Shut down your computer and turn off the DTU 710 When your computer and the DTU 710 are off disconnect the DTU 710 from your computer Customizing The DTU 710 The Basics__ The Wacom Tablet Control Panel makes it easy to customize your Interactive Pen Display and the pen Opening the Wacom Tablet Control Panel To open the control panel use the DTU 710 pen on the pen display tablet Windows Click on the Windows START button and choose ALL PROGRAMS For versions other than Windows XP choose the PROGRAMS group Then select WACOM TABLET and choose the WAC
37. ve 37W max Blue Standby mode No Yes Blanked 2W max Orange Blue Suspend mode Yes No Blanked 2W max Orange Blue OFF mode No No Blanked 1W max Orange 25 Caring for DTU 710 Cleaning To clean the DTU 710 casing use a soft cloth with mild detergent such as dish washing liquid diluted with water Do not use paint thinner benzine alcohol or other organic solvents to clean DTU 710 casing or pen To clean the display screen use a soft dry cloth If necessary slightly moisten the cloth with water and try again When cleaning apply only a light amount of pressure to the display screen and do not make the surface wet Do not use detergent to clean the display screen this may damage the coating on the screen Please note that damage of this kind is not covered by the manufacturer s warranty Replacing the Pen Tip The pen tip will wear with normal use When the nib gets too short you can replace it with one of the extra nibs that came with your pen If the pen tip wears and becomes angular it may damage the coating on the cover glass of DTU 710 Interactive Pen Display To avoid this periodic nib replacement is recommended h To insert a new nib To remove the old nib a Clasp it with a pair of tweezers Slide it straight into the barrel of or similar instrument and pull the pen Firmly push the nib until it the old nib straight out of the stops The new nib will slide into the pen correct position CAUTI
38. w preferences file with the factory defaults For multiple users delete all tablet preferences by first opening the main APPLICATIONS folder Then open the TABLET folder and run the REMOVETABLET utility When the utility starts click on the REMOVE ALL PREFERENCE FILES button Log out then log back in When the tablet driver loads it will create new preferences files with the factory defaults Note Do not manually remove the WACOM TABLET PREFPANE file from the main LIBRARY PREFERENCEPANES folder This file is only to be removed when uninstalling the tablet software driver and then only when using the REMOVETABLET utility When using the pen display tablet on a multiple monitor system you cannot use the pen to control the other monitor s E You can use your pen to control the other monitors in mouse mode To use mouse mode first set the pen s side switch button when equipped to MODE TOGGLE Then use the switch to toggle between pen mode and mouse mode See Customizing the Pen on page 11 and Button Functions beginning on page 12 The computer does not go to sleep E When you are not using the pen remove it from the pen display tablet surface or the tablet will continue to send data keeping the computer awake The screen cursor moves erratically or jumps around on the display screen when another tablet is connected to your computer E The tablet portion of the DTU 710 emits electromagnetic
39. waves at a certain frequency If another tablet is too closely placed to the DTU 710 it may interfere with screen cursor positioning If this occurs move the tablet further away from the DTU 710 31 Troubleshooting Windows Specific Problems Problem Hint Windows 98SE or Me When working with multiple monitors the screen cursor positioning is incorrect after moving into the unmapped area of the virtual desktop E On a multiple monitor system the pen display tablet is mapped to the virtual desktop a rectangular area covering all monitors If your video display areas do not form a rectangle because they are different sizes or they are not evenly aligned the screen cursor positioning will be incorrect after moving into the unmapped area of the virtual desktop To reestablish the correct screen cursor position lift the pen out of tablet proximity and bring it back into proximity over an area of the pen display tablet that is mapped to a display area Windows 98SE or Me Your pen does not function inside a full screen DOS window E You must use a mouse when working in a full screen DOS window After pressing CTRL ALT DEL the screen cursor cannot be controlled with your pen E When the CLOSE PROGRAM dialog box Windows 98SE or Me is active the pen tablet will not work Use your mouse or keyboard to continue When this dialog box is closed you can again use your pe
40. y synchronization If necessary further screen display adjustments can be manually made using the On Screen Display OSD controls User Settings When you manually set the display using the On Screen Display OSD function the settings are stored within DTU 710 for use the next time the unit receives a similar signal This is applicable to all display modes Working with OSD On Screen Display Menu To open the main MENU press the MENU o button Use the a or 9 buttons to select an option When the option you want to adjust is highlighted press the ENTER a button The current settings and adjustment sub menu for that option will appear Use the o or 9 buttons to adjust the option settings When you have made your changes press the ENTER 0 button to save To exit press the MENU o button All settings are automatically saved when the OSD menu closes Phase VGA only Select to increase or TF Select to reduce or decrease image contrast O ot amp eliminate horizontal EB fine P P19 distortion lines CII LI KERRU hee TWSBAISRETCE To automatically th 64KHz 60Hz adjust use the RESET 64KHz 60Hz option _ fren ESC Mew Brightness Select to increase Select to reduce or or decrease image A Or Ck eliminate vertical brightness distortion lines Em Sim P P 19 we P24 TIILI kR To automatically TOZET CATE AGI adjust use the Reset option 64KHz 60Hz KA
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