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TP-Link H5S Network Router User Manual

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1. 45 tio hie reid atta Alda ied lat ie tela 46 Intensive Recording Overview uunussnssenssnnnnsnennnnnnnnnnnnnnnnnnnnannnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnsnnannnnnnnnarnnnnnnenannnnnnnenarnnnnnenannnn 46 How t Use Intensive Recording 2 2 2220 een ne pi ia 46 O T R ERR RR RR DRAN ARM 47 TVEQUESEIUP A ERR E EE ade Selen es di ce ee be EN Roue 47 Vollmer er eve Se et teet d ted e e Ee reete tend 48 Auto Sequencing Setting us c etate en eects ete 48 Network Seu e 49 HAPJlupame 50 nerui PE 50 Administrative SEU li 51 Storage Check ws ii 52 Disk Mariagerrierit init Oe e etr 52 me iu 53 Add a New USA anni onde ae Ia 53 User FRANK aci A A AA aaa eae 54 Changing the Administrator PassWOrd 3 2 eret d ee ber road 54 log Management Log Export mica 54 70504 56 KIEL dell me
2. 57 Rlay Controls CILE 58 Adjust the Brightness of an Image unsunnssnnnnnnnnnnnnnnnnnnnnennnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnsnnnnnnsnnnennnnnnnnnnsnnennnsnnnnnnnnnnnennsnnennnsnnnnn 59 ZOOMING en REESE a ER RUN naher 59 Zooming in on a Portion of an rr 59 Open Video from Saved 59 O XE 59 CH aN IMAGE 59 Da yli ght Savings TIME 60 Save to JPG or AV 2 2 M 60 Single Clip BackuD dio 61 Printing an Image 61 Performing Basic Search icon e ee 62 Index Sei e adi 62 Performing an Index Search sie RR Andi 63 Index Search Results Display dete de x o een rers ede dene n 63 me TIU S 64 xii i 65 Graphic Search 66
3. 16 Connecting Sensors TO the lies 17 16 Ghannel ek HE i emn hende ee 17 4 eee 17 Connecting Control Outputs to the 18 16 ULM 18 4 e 18 Looping Outputs iras 19 Looping Output Termination m 19 TO GC MAM are 19 Connecting APTZ Camera Be 20 Attaching the RS 485 Ad ptet tiniest sonia hank a 20 Turning On the a 20 Turning OfftheXVRi 2222 2 sa ga ee eae ae ee a ee 20 XVR BASICS 23 Exporting Plum 24 Importing XVR Settings P 24 PIETATE A A ERE E 25 6114 1 3 R 26 Recording Status Indicator O 27 Screen Division II 28 SETUP OPTION rfe 31 SELUP OVErVIEW EN
4. 81 NERO Express RETE EOD CET UTI EL LL I IIT 81 Backup Center OVGrvView e MM 81 General BackUp Screen ooi een dette iaa 82 Glip Sereen OVerVIBW isi mop LI p inc ED i 83 Performing a General Backup 84 Performing zn io 84 Performing a Scheduled backup 84 Specifying Scheduled Backup Drives ccesccesesceeseceteeeesececeaeeenececeaeeeneeeceaeeenesesaeeeneeecaeeeneeeseaeeeneeeseaeeeneeeteaeeenenetes 85 LAN ISDN PSTN CONNECTIONS ccccsseceseeesseeesseeesseeenseeensneeneeeenenesneeeenenesneneeneneseeeeeaenesneeeenenesneeeeseneseeeessenesneeesaeneeseness 88 CAN EI HI I 89 Connecting to a LAN Using TCP IP 2 2 2 22 22 aeaaaee a raaa aoaaa p Sea aaora anaana Kaanaan aiina 89 Configuring TCP IP Settings 4 22 e t Ge EET ln hag eene Se 89 Connecting the XVR toa LAN ie edt c aa 89 WEB VIEWER tec nette a 92 Web Viewer OVetVIeW 5 eni ener te aee tee DIS ences 93 Configuring the Server for Remote
5. 2 04 05 6 No recording Motion Event Alarm Event R Central Station E Emergency Agent Delete Alarm Emergency IP Emergency Time sec 5 z el a 7 0000 7T 2 1 Day of the Week Selects the day of the week for the schedule being made 2 Day Selection Mode Choose between Single Day and Multi Day Selection 3 System Restart Setup Displays the restart options The XVR unit allows you to specify the unit to be automatically restarted one or more days a week 4 Recording Schedule Window Displays and allows the user to edit the current Recording Schedule 5 Recording Mode Selects the Recording Mode The Recording Modes are No Recording Continuous Recording and Motion Recording 6 Special Day Recording Create special recording schedules for specific days 7 Emergency IP Setup Configure IP addresses to be notified based upon certain Alarm related criteria NOTE This function relies upon the use of the Emergency Agent Software 39 Sensor Schedule The sensors will supersede all other types of recording modes Motion Continuous No Recording Regardless of the recording schedule of a particular camera if a sensor event occurs the associated cameras will begin recording as a Sensor Event Sensor Recordings will be flagged and searchable using the Index Search Mode Cameras are associated to sensors in the Camera
6. 0 CDRom L Online Wl Primary Partition Extended Partition Logical Drive 52 User Management The User Management Console allows the administrator to create edit and delete user accounts Each user account can be assigned different privileges to limit the usage of the XVR system Users can be given administrator privileges by enabling all rights however only the true administrator account can log into the User Management Console Select User Add User AR Update User Adminstrator Default Managers Security Delete User Exit User Auto log off log off Minute s 9 1 Select User Click to select the appropriate user 2 Add Update Delete User Allows adding a new user updating a current user or deleting a current user NOTE The Delete User Button immediately deletes the user use cautiously 3 User Auto Log Off Enable Auto Log Off after specified amount of minutes of inactivity This feature affects all Users Add a New User 1 Click Add User to open the User Management Window oser xi r User Information 2 Enter a user name and password ese Nea Password cron 3 Enable appropriate Permissions Password 4 Select cameras to hide from the user Ht 2 asro Backup Iv Shutdown I Relay Out T Instant Recording Hidden Camera Camera Permission
7. cose 2003 12 18 102 BACKUP VIEWER OVERVIEW The Backup Viewer allows you to play back the exported video in its proprietary format Video saved in this format is extremely difficult to tamper with and therefore is the ideal solution when law enforcement and the legal department are involved This video cannot be read by any other viewer The Backup Viewer operates essentially like the Search portion of the XVR software For detailed explanations of these functions refer to the chapter on Search Options in this manual TOSHIBA E setect pate DOS Oooo ADVANCED CONTROLS slow FAST BO FH FH H TIME MONTH DAY YEAR AUDIO SELECT Gee CAMERA SELECT 0008 j RETURN 27 gt 2 LUE _ 5 6 7 8 9 Mo 1 12 43 44 5 6 TO MAIN Search Search OBJECT PREVIEW INDEX GRAPHIC orm pick SAVE PRINT Pos Installing Backup Viewer 1 Insert the Software Installation DVD into the DVD ROM Do not install on the XVR unit 2 Select the Backup Viewer option to begin installation When the Welcome screen opens click Next 3 Read the License Agreement and select the appropriate radio button to accept the terms of the license agreement Click Next 4 Select Yes to install the POS component or Select No for a basic install Click Next NOTE The POS component is only necessary when connecting to a server running the POS Upgrade 5 When the Choose Destination Location Win
8. 10 02 0000 0000000100 eene nennen nnne nennen nnns n nn nnne nennen 94 Connecting to an XVR Using Web Viewer ssssssssseeeeeeneneeeneeen eene nennen rese nnns et 94 CLOS E AT 94 INCLUDED SOFTWARE SETUP 96 Emergency Agent Overview 97 Configuring the XV Ri el A Re e t E iii 97 Remote Software Overview e 98 Remote Client Minimum Requirements enne enne nennen nennen terere nnns teres e nnns etre en nenne rentes nnns 99 Remote Client Recommended Requirements ocoooccccccccoccconoccnoncnnnnccnnncnnnn nc ronca esent neret nennen ener nns 99 Remote Software Setup unser eb Dane de ONE RECO DE EVIL pe 99 installing Remote SoftWware b ai ib HARD RR a RP MERE EH Fi iei rt Agen 99 Create a New Remote 2 000 0000000000000 sisse 100 Configuring the XVR 5 m e a rede ee dg etre pes 101 Configuring the Server for Remote Connection sessi eene enne nnne nnne nnne tns eerie nns 101 Access Remote Connection a og tiit ta E to ay e bocas digital verifier ev
9. e E en an 66 Object Search 5 euet eec T T 67 Object Search Filter Information 2 cn A pee eem tud 68 Performing an Object Search add 68 Audio PlaybacK ore 68 PAN TIT ZOOM a E e a ara eaea Eea EEEE 70 Pan TIME ZO DUI as 71 Setting Up gre uro ne 71 Attaching the RS 485 Adapters zn iie ep RE gern 71 Enable the PTZ S tlings et orte HERR EEUU REMAIN UID ERFORDERN gare 71 Advanced PTZ Setup pe e isian 72 Creating and Viewing Preset 73 Gre alting a t et Bes EC ate pst er Dl SL ee 73 MISERE te 738 2 ii a deidad 73 Accessing gt dina Lea ida c a RUE aranceles 74 7 een a AT ria 75 Using the Graphical PTZ Controller cs 45 5 whee ties eb Adare ei eatin tind telat 75 USing the On Screen COMPASS RR E DROP 76 Understanding 76 PTZ To r Schedule e te i t 77 BACKING UP VIDEO DATA e 80 ED Merge
10. Display Function gt IV Display Motion Detection Area Box T Beep on login fal I Display Sensor Status BAR Out setup Display Control Status BAR Lomo ju Vol Motion detect on Continuous recording _ OSD Font Size 2 z Iv 050 Bold 1 Video Loss Alarm Allows you to customize the settings in the event of video loss 2 Voice Warning Select a custom sound to play when a Motion or Sensor Event occur 3 Intensive Recording Enables increased resolution and pictures per second on a Motion or Sensor Event 4 Beep on Login Fail Enables the XVR to beep continuously in response to a failed login attempt Only an authorized login will stop the beeping 5 Audio Enable audio capture on available channels 6 TV Out Setup Allows the user to enable cameras and settings for video output to a monitor display Upgrade Option 7 Volume Adjusts the Speaker Volume or Mute all speakers 8 Sequence Setting Allows the picture to the Video Out to automatically cycle through channels at a set speed Ex Cycle through channels 1 6 at 4 second intervals 9 Display Allows the user to enable the Motion Detection Area Box the Sensor Status Bar and the Control Status Bar on the Main Display Screen and adjust the On Screen Display font size for cameras 45 Voice Warning The XVR unit allows users to play a sound file when either a Motion event or Sensor event occur This
11. Displays cameras 13 16 the Video Display Area To return to a different Multi Camera View select a different Screen Division option from the Screen Division Menu 1st Nine Cameras View Displays cameras 1 9 in the Video Display Area To return to a different Multi Camera View select a different Screen Division option from the Screen Division Menu 2nd Nine Camera View Displays cameras 8 16 in the Video Display Area To return to a different Multi Camera View select a different Screen Division option from the Screen Division Menu Multi Camera View Displays a group of cameras within the Video Display Area All Camera View Displays all 16 cameras within the Video Display Area Multi Camera View Displays a group of cameras within the Video Display Area Multi Camera View Displays a group of cameras within the Video Display Area Full Screen The Full Screen Option allows you to view the Video Display Area using the entire viewable area on the monitor When this is selected no menu options are visible You can activate the Full Screen Option by clicking on the Full Screen Button within the Screen Division Menu You can deactivate Full Screen mode by right clicking on the screen Auto Sequence Sequences through the Screen Divisions sets For example selecting the 1A and then the Loop Button will sequence through 1A 2A 3A 4A and then repeat This option is not available for the 7 10 and 13 screen divisions 29 30
12. SETUP OPTIONS This chapter includes the following information Setup Overview e Channels e Schedule e Speed e Motion Detect e Password e PanfTilt e Audio 31 SETUP OVERVIEW The Setup options allow you to optimize your XVR unit by adjusting things like camera names reboot schedules recording schedules and more It is extremely important that you setup your XVR correctly for several reasons e Recording Schedules By optimizing the recording schedule you can increase the amount of pertinent recorded video that is saved on the XVR and keep it longer You can optimize the type of recording done by adding motion detection to this as well again increasing the amount of useful video e Access By setting up the access passwords you can tightly control the types of access an individual may have This ensures the security and integrity of the XVR unit e Camera Naming By naming each camera you can easily identify the location and any other pertinent information that may be helpful simply by viewing it on the Video Display Area e Adjusting Camera Color By adjusting each camera s color settings you can optimize the clarity and detail that is recorded SETUP SCREEN OVERVIEW SETUP OPTIONS Voice Warning Video Loss Alarm Video loss alarm beep m CAMERA SETUP E amp I Motion Event Sensor Event Video loss alarm output Video loss alarm Log MOTION FRAME SE
13. 10 Keyboard Control Enables the use of RS 232 Keyboards with the XVR 49 PTZ SETUP The PTZ Setup Window allows enabling of PTZ cameras creation of Presets creation of Tours and adjustment of camera speed settings Many options listed here are features only available on selected cameras Refer to the PTZ chapter in this manual for further information on setting up PTZ cameras and setting PTZ options INFORMATION The Site Information Window allows users to define the site code necessary for connecting to remote software save comments relative to the XVR and store tech support and contact number information DVR Version 2 4 4 gem Drive Information M A Drive Removable Drive Total Space 4493 MB Free Space 2005 MB D Drive Total Space 8981 MB Free Space 8933 MB E Drive Total Space 8973 MB Free Space 7311 MB F Drive Total Space 8973 MB E Site Information Site Code Board Serial System Serial Decoder Video Format Notes Telephone Number Contact Number Tech Support 4 1 Drive Information Displays the Total Space and Free Space of the Drives installed in the XVR 2 Site Version Displays the XVR Software version 3 Contact Number Displays a user specified Contact Phone Number 4 Tech Support Displays the Tech Support Phone Number 5 Site Information Displays misc informati
14. 2 Enter the new password in the prompt that appears and click OK NOTE The default Administrator login information is Username Administrator Password lt none gt Log Management Log Export 54 The Log Management window provides the user with options such as log overwriting and log deletion Log Export allows the user to export save a log to disk to assist in troubleshooting the XVR x o gt Log file overwrite option gt Qe uie size 51224 verte 3 Donot overnite 0 Delete Log file older than UG 98 8 Select log System log Delete All Event log T Alarm log 1 Log File Overwrite Check this box to enable the overwriting of logs according to specifications 2 Log file size Specify the maximum size of a log 3 Overwrite Don t Overwrite Choose whether or not to overwrite when full 4 Delete Log Files Older Than The XVR will store log files for only the specified number of days 5 Select Log Check the type of log s to delete 6 Delete All After checking the log s to delete click this button to proceed with the deletion 55 SEARCH This chapter includes the following information e Setup Overview e Channels e Color e Schedule e Speed e Motion Detect e Password e PanfTilt e Quitto Explorer 56 SEARCH OVERVIEW The XVR unit has several options that allow the user to easily search through and find a particular section
15. Auto Switching Time 5 7 Cancel 1 Port Select the TV Out Port to use NOTE Each Port must be configured individually i e one after the other 2 Camera Check Box Check each camera to display through the TV Out port 3 Motion Event Checking this box causes a camera to display immediately when a motion event occurs 4 Use Check Box Check this box to enable TV Out functionality for the selected port 5 Sensor Event Checking this box causes a camera to display immediately when a sensor event occurs 6 Event Holding Time The amount of seconds for a camera to display after an event such as motion occurs 7 Auto Switching Time The amount of seconds to pass between the switching of cameras 47 Volume The volume control allows fine tuning of the volume settings on the XVR Volume Options fi Volume Control Slider Controls Used to adjust the literal volume for the Options Help respective devices listed e Mute Checkbox Check the mute box to mute volume on Balance Balance any of the device columns or check the Mute All checkbox to b 9 4 mute all volume on the XVR Volume Control Wave Input Monitor Volume Volume C Mute all Mute SigmaTel Audio Auto Sequencing Setting Auto Sequencing is used either in the main screen when Auto Sequencing has been enabled or when a Spot Monitor out signal is used to display on a spot monitor Auto Sequencing conveniently di
16. PRINTING AN IMAGE 1 Using the Search screen locate a frame to print Double click the image NOTE Only one camera can be selected at a time for this function to work 2 Click the Print Button A Print Options window appears Depending on the printer being used there may be several printing options available Refer to the printer manual for more information 3 Click the Print Button to print the selected images NOTE The message NO DEFAULT PRINTERS INSTALLED will display if no printer is installed 61 PERFORMING A BASIC SEARCH There are several different types of searches that can be performed on the XVR unit The most basic involves selecting the date the time the camera and clicking play 1 2 3 4 5 Select a date using the calendar button the Date Box Select a time by clicking the up and down arrows to the right of the time display Click OK Select one or more cameras Click Play Video can be played forwards backwards or frame by frame INDEX SEARCH 62 Using the Index Search can greatly decrease the amount of time spent searching through saved video The Index Search allows a user to perform a search based on criterion such as Sensor Motion and Instant Record events All Camera This option selects all cameras Multiple camera search Select one or more cameras to search Select Time The default search time is 24 Hours If this option is selected a Start
17. comes equipped with a 10 100 Network Interface Card NIC This card uses a standard RJ 45 connector The XVR unit comes preconfigured with an IP Address of 172 25 2 1 and a subnet mask of 255 255 0 0 These IP settings will work for many users If these IP settings are sufficient then re configuring TCP IP will not be necessary Configuring TCP IP Settings 1 Exit and restart in Windows mode 2 Right click on the My Network Places icon located on the desktop and select Properties The Network Connections window opens 3 Right click Local Area Connections and select Properties The Local Area Connection Properties window opens 4 Select the Internet Protocol TCP IP by clicking on it once Once it is highlighted select the Properties Button The Internet Protocol TCP IP Properties window opens 5 Select Use the Following IP Address option Enter the IP Address and Subnet mask appropriate for the network It is recommended to contact the Network Administrator for appropriate IP settings Example a Common IP addresses are 10 0 0 25 b Common Subnet masks are 255 255 255 0 NOTE In order to connect to the XVR unit through a remote LAN connection a static IP address must be assigned If the network assigns the IP address automatically DHCP contact the Network Administrator for help assigning a static IP address 6 Ifthe network requires you to specify the DNS information enter it now by selecting the appropriate DNS opt
18. Alarm Sensor Adjusts the amount of seconds recorded after a Sensor alarm event 10 Regular Interval Recording Select to enable recording at the interval specified in the time box Create a Motion Area 1 Place the mouse pointer at the upper left hand corner of the area to designate click and hold down the left mouse button drag the mouse Let go of the button when the Motion Area is the size desired 2 Create up to five Motion Regions per camera Resize and move them by dragging the sides and corners of the Motion Area Activating an Alarm on a Motion Event 1 In the Motion Setup window select a camera to edit from the drop down menu Create a motion area Select the Alarm Output box Select a Control Output to activate for the selected camera a uw Select the duration you wish the Control Output to be activated for when a Motion event occurs Clear Motion Area To Clear all Motion Regions on the selected Camera click the Clear Button Alarm Output Alarm Output Control NO 1 Duration 10 Seconds 35 FRAME SETUP OVERVIEW The Frame Setup Menu allows configuration of the PPS resolution quality and sensitivity of camera channels When configuring the PPS sliders the BLUE slider represents the PPS the XVR will record during intensive recording and have available for transmitting to remotely connected systems The RED slider represents
19. CONSEQUENTIAL OR INCIDENTAL DAMAGES Some states do not allow the exclusion or limitation of incidental or consequential damages so the above limitation may not apply No person agent distributor dealer service station or company is authorized to change modify or extend the terms of these warranties in any manner whatsoever The time within which an action must be commenced to enforce any obligation of ISD arising under this warranty or under any statute or law of the United States or any state thereof is hereby limited to one year from the date you discover or should have discovered the defect This limitation does not apply to implied warranties arising under state law Some states do not permit limitation of the time within which you may bring an action beyond the limits provided by state law so the above provision may not apply to user This warranty gives the user specific legal rights and user may also have other rights which may vary from state to state TOSHIBA AMERICA INFORMATION SYSTEMS INC Imaging Systems Division Copyright 2007 Toshiba America Information Systems Inc All rights reserved TOSHIBA IMPORTANT SAFEGUARDS 10 11 12 13 14 Read Owner s Manual After unpacking this product read the owner s manual carefully and follow all the operating and other instruction Power Sources This product should be operated only from the type of power source indicated on the label If not sure of the type
20. Cable highlighted below The Video inputs are RJ 59 BNC connectors Make sure there is a video source connected to the input and then connect a cable to the Channel Out The looping outs can be connected to video monitors or combined with adapters to connect to VCR s LOOPING OUTPUT TERMINATION When terminating the outputs becomes necessary the XVR unit has built in termination that allows you to select individual outputs to terminate individually It is not always necessary to terminate the output when using it It is dependant on the device with which you are connecting it to As a rule if the image appears distorted or virtually unviewable it most likely needs to be terminated 16 Channel ON Not connected to a monitor Normal OFF Connected to a monitor Looped Always leave the dipswitch set to the ON position when the Looping Outputs are not used 19 CONNECTING A PTZ CAMERA Setting up a PTZ Camera is simple The XVR unit comes preassembled with an internal PTZ adapter The cabling may be run up to 4 000 ft using 22 Gauge Twisted Pair It is important to understand how the PTZ connects to XVR The XVR outputs an RS 232 signal and converts in to an RS 422 485 signal which is then sent to the PTZ camera Attaching the RS 485 Adapter 1 Locate the PTZ adapter cable 2 Connect the two wires of the PTZ adapter to the PTZ camera Signal Line The red wire on the adapter should connect to the R
21. OK to exit the main setup window The Network Device has been added Network Device Properties NETWORK DEVICE SETUP STEP 1 Specifying the camera class and camera model NETWORK DEVICE SETUP STEP 2 IP Camera setup 113
22. PTZ camera This displays the camera number you are currently controlling To change the camera click on the video of the camera_ to control Moves the PTZ Controller This option closes the PTZ Onscreen Menu FOCUS CICHOLS PRESET CONTROLS O CLEAR ser DELETE move NOTE Eight Directions are available only for select protocols Only four of the PTZ Control buttons work for all protocols UP DOWN LEFT RIGHT 75 Using the On Screen Compass 1 Click the PTZ Button on the main screen 2 Control the PTZ by dragging the mouse on the screen in the desired direction A green line will appear to show the direction the PTZ will move The shorter the line the less the PTZ will move The longer the line the more the PTZ will travel in the specified direction UNDERSTANDING TOURS Preset amp Tour o Travel Speed 30 Q DwelTime 63 y 4 e Setting Start Pos End Pos gt 4 Pan Swing Tilt Swing 0 Run Stop 1 Travel Speed This option defines the speed at which a PTZ moves from one Preset position to the next when using Preset Tour 2 2 This option defines the length of time in seconds that a PTZ Tour stays on a Preset Position Moves from one Preset position to the next when using Preset Tour 2 3 Setting Start Pos End Pos These options describe how to define a Mimic Tour The Start Position Button begins the recording
23. Serial Number That product Serial Number is the unique number that Toshiba provided with the purchase software System ID The System ID is a number that is generated by the Surveillix unit This is a unique code generated using the MAC address of the computer running the software The following steps illustrate how to obtain a unique System ID Enter Setup Click Camera Setup Click the Registration Button PT c In the Network Device Authentication the System ID can be located under the Add a new Serial Key section shown below Add a new Serial Kev Sys em ID 4498F753AD 7608 new serial number Add a serial number Obtaining the Unlock Code Open an Internet browser and go to http register surveillixdvrsupport com Enter the Product Serial Number that was provided by Toshiba Enter the System ID generated by the unit Click Submit Poe P gt Software Registration Product Serial Number System ID 5 Verify the information 6 Next if the information provided is correct 109 110 Software Registration Product Name 01 Channel IP Camera Unlock Product Serial Number 229 System ID PIE REA DVR Serial Number Please verify the information and press NEXT to proceed 7 Once validated the user will be provided with the Unlock Code 8 Print the page and save for later reference Software Registration The following is your unlock code Ke
24. Tours for the PTZ camera Since each camera creates these 6 Address Setting Only available on select PTZ cameras These options need to be set when there are more PTZ cameras connected together than there are inputs on the XVR Setting these 72 CREATING AND VIEWING PRESET POSITIONS A Preset Position is a user defined location where the camera can be pointed zoomed in and focused Preset positions can be defined and labeled if the camera supports this Creating a Preset Inside Setup select the PTZ setup option and select the camera wish to edit If the camera is already selected click Open PTZ Controller Move the selected camera to the desired position using the Pan Tilt Zoom Focus controls INS Inside the Pan Tilt Detail Setup choose a Preset 1 10 using the drop down menu or the Right and Left Arrow Buttons and click Preset 1 b Select Select Viewing a Preset 1 From the Main Display Screen select the PTZ camera by clicking on it 2 Using the keyboard click the number keys corresponding with the Preset Positions The Camera will move to the saved Preset PTZ ADDRESS SETTINGS Some protocols support software address settings The following section explains these settings Address Setting RX Address 1 gt px Address 2 jo gt PT Driver Address Q Previous ID Q gt New ID META 1 RX Address 1 This option was added for a particular line of rece
25. adjust the brightness 3 Reset the Brightness by moving the slider back to the center of the bar ZOOMING IN ON AN IMAGE 1 Select an image to adjust by double clicking on the desired image Multiple images cannot be adjusted at one time 2 Move the Zoom slide bar to the right or left to zoom in or out of an image 3 Reset the Zoom by moving the slider back to its original position on the bar ZOOMING IN ON A PORTION OF AN IMAGE 1 Using the mouse pointer point to the area of interest on the image and click the right mouse button 2 Keep clicking the right mouse button to zoom in further 3 Continue clicking the right mouse button and the image zoom will cycle back to the original size OPEN VIDEO FROM SAVED LOCATION 1 Previously saved video clips or backup files can be searched for content Find file by date and time or by name 2 Click the Open Button to search for the saved file 3 Selecta file from the list of saved clips and backup files or search by start hour 4 Click OK to open the saved file TIME SYNC The Time Sync option synchronizes a single channel of video to playback in real time Ordinarily the video may playback slower or faster depending on several factors including how many PPS recorded and number of cameras playing at the same time 1 Selecta single image to synchronize by double clicking on an image 2 the Time Sync Button The video will now playback in real time CLEAN
26. be commonly used for data removal retrieval and backup replacement The most common components and buttons are shown below j LED Hard Drive Activity LED TO 6 DIGITAL VIDEO RECORDER Fan Intakes e Ports DVD RW REAR PANEL CONNECTORS The rear panel of the XVR unit contains the connectors used to attach cameras sensors and relays to the XVR Below are diagrams that outline the location and description of each connector 16 Channel Q PLE TE E O mmmmm 15117 1 Input for BNC Connector Cable 11 DB 9 Serial Input 1v 2 BNC Connectors for Video Input 12 LPT Parallel Printer Port 3 Sensor Inputs 13 DB 9 Serial Input 2 4 75 Ohm Looping Output Termination Switch 14 USB Ports 5 Control Alarm Outputs 15 RJ 45 Network Jack 6 RCA Video Out 16 Audio Line In line level 7 Cooling Fan 17 Audio Speaker Out 8 IEEE AC Power Connector 18 Audio Microphone In not used 9 PS 2 Mouse Input 19 RS 485 Interface 10 PS 2 Keyboard Input 20 Power Switch 4 Channel Q EEMENEN mmm mmm Titi mmmmm 1 BNC Connectors for Video Input 10 USB Ports 2 Serial Input
27. controlling a PTZ camera Only one user is allowed to access setup or control a PTZ camera at any given time The pictures per second passed to the Remote Client vary greatly depending on the connection type and speed In order to log in to the XVR server a user account must be made for the user This ensures that only authorized personnel are allowed to log in In addition each user can be assigned different privileges that allow them or deny them access to different functions For example a user can be denied Searching and Setup privileges and only granted access to view cameras 4 8 and 16 It is highly recommended that users not be granted Setup privileges since this can pose a security risk Only properly authorized Administrators should have access to Setup The Remote software operates virtually the same way as the XVR itself The appearance of it matches the XVR almost identically however there are a few minor differences Some search features are not available such as the Index and Object Searches as well as some Setup options Remote Client Minimum Requirements Intel Pentium III 750 or equivalent 32MB System Memory DirectX 9 or higher Compatible video card ATI Preferable Internet or LAN Connection 56K DSL Cable Modem T1 ISDN etc TCP IP installed Microsoft Windows 2000 or XP Operating System 1024 x 768 display resolution 16 Bit color depth or better Remote Client Recommended Requirements Intel Pentium I
28. formats are the most commonly used graphical formats today Virtually every computer offers some type of support for these file formats which make them the most ideal formats to use 60 JPG Optimized for compressing full color or grayscale photographic ES images JPG images are 24 bit 16 7 million color graphics Save Clip Backup Use JPG to export a single image or frame Tene AVI AVI image data can be stored uncompressed but it is typically 2 ee compressed using Windows supplied or third party compression and decompression module called a codec AVI diail is used to export a video clip eri dari facientis 19 Microsoft MPEG 4 Video Codec V2 lt Quali uj t a 100 5 Unplug or Eject Hardware Cancel 1 Export Type Export a single image or AVI video clip The user may choose the format for the image different formats provide different file sizes quality and compatibility 2 AVI Duration Enter duration in seconds for recording the AVI file Although 100 is the longest displayed a manual time may be entered 3 Compression Codec Choose the codec with which to encode the AVI file Each codec provides different levels of quality compatibility and file size 4 Image Quality It may be necessary to reduce the overall size of an AVI file for example to email to someone AVI file sizes can be reduced by reducing the image qual
29. in Windows Mode 7 Current User Displays the name of the user currently logged onto the XVR 8 Remote Client Status Displays users connected remotely to the XVR unit 9 Relay Fires the Output Relay 10 Sensor Status Bar Displays Alarm Status for each Sensor Inputs 11 Screen Division Buttons Allows the view of one or more sets of cameras at a time They are organized in several different groups such as 1x1 4x4 and 8x8 12 Date Time Displays current date and time This date and time is stamped onto the recorded video and is displayed whenever the video is played back 25 CAMERA VIEW The Camera status for each camera is displayed next to the Camera number or name on the Video Display Area The following are 26 1 Camera Number and Name Displays the camera number and the custom name given to the camera 2 Recording Status Displays the current recording status of the camera using symbols 3 Special Recording Displays text relating to the type of recording that is occurring RECORDING STATUS INDICATOR The camera status for each camera is displayed in the upper right corner on the Video Display Area The following are the different states for each camera Recording Displayed when the camera is currently being recorded to the XVR unit 10 Motion Detection Displayed when a camera set up for motion detection detects motion Display Displayed when the camera is currently
30. or whether to send video to the Emergency Agent software 40 Create a Recording Schedule 1 Select a day to begin creating the schedule for or Select the Day Selection Mode Button enabling Multi Day Selection to create the same schedule for multiple days Highlight the Time Blocks within the Recording Schedule Window for the camera s selected to schedule Once the desired Time Blocks are highlighted click a Recording Mode Button The Time Blocks should now appear Blue for Motion Yellow for Continuous and White for No Recording NOTE Leave cameras recording with Sensor Detection set to No Recording for the specified time block s Create a Sensor Schedule 1 Select the Schedule Menu option and select the Sensor Radio Button Select a single day or click the Day Selection Mode Button to include multiple days in the schedule Highlight the Time Blocks within the Recording Schedule Window for the sensor s to enable and schedule Once the time blocks are highlighted click the Enable Button The time block will now appear red Scheduling Alarm Events There are three types of Alarm Events ALARM EVENT This option logs the Alarm Events on the local server CENTRAL STATION This option sends the Alarm Events to Central Station software EMERGENCY AGENT This option sends the Alarm Event to the Emergency Agent software Motion can be designated as an Alarm event Often motion does not need to be treated as an A
31. supply connections other than direct connections to the branch circuit e g use of power strips FCC STATEMENT This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense UL NOTICE Underwriters Laboratories Inc has not tested the performance or reliability of the security or signaling aspects of this product UL has only tested for fire shock and casualty hazards as outlined in UL s Standard for Safety UL 60950 1 UL Certification does not cover the performance or reliability of the security or signaling aspects if this product UL MAKES NO REPRESENTATIONS WARRANTIES OR CERTIFICATIONS WHATSOEVER REGARDING THE PERFORMANCE OR RELIABILITY OF ANY SECURITY OR SIGNALING RELATED FUNCTIONS OF THIS PRODUCT Table of Contents PREFACE enu unice cip TDI II DIT LI IL D 1 ADOUETAS QUA Lt 1 Technician
32. the cable supplied by the monitor manufacturer Refer to the monitor manual for detailed information on how to setup and use it NOTE The monitor must be capable of having a screen resolution of 1024 x 768 and display colors of at least 32 Bit POWER SETUP WARNING To reduce the risk of electrical shock or damage to the equipment Do not disable the power grounding plug The grounding plug is an important safety feature If the electrical plug you are using does not have a ground plug receptacle contact a licensed electrician to have it replaced with a grounded electrical outlet Plug the power cord into a grounded earthed electrical outlet that is easily accessible at all times Disconnect the power from the computer by unplugging the power cord either from the electrical outlet or the computer 15 CONNECTING A VIDEO SOURCE TO THE XVR There are different types of Video Sources that can be plugged into the XVR unit including DVD players VHS players and CCTV Cameras The back of the XVR unit contains up to 16 video inputs depending on the XVR model The connectors use the BNC standard 16 Channel XVR CH Tin CH2in CH3 in CH 4 in CH Sin CH6in CH7in CH8 in CH9 in CH 10 in CH 11 in CH 12 in CH 13 in CH 14 in CH 15 16 4 Channel XVR The video inputs are RG 53 BNC connectors Plug one end into the video source DVD Camera etc and plug the other end into the de
33. to transfer the image data 5 Search Port Used by the XVR to transfer the search data Configuring the Server for Remote Connection 1 Enter Setup on the XVR unit 2 Click the Network Setup Button to open the Network Menu 3 Uncheck the Disable Remote Control option You should now be allowed to adjust port settings if necessary NOTE If you are using a Firewall it may be necessary to adjust the port settings on both the XVR and the Firewall Contact the Network Administrator for more information 4 Click OK 5 Make sure a User account is created Without a user account the Administrator account must be used 6 The XVR server is now ready to receive incoming connections Access Remote Connection 1 Open the Remote Software 2 Click on the icon of the server as defined previously 3 Enter the user name and password of an authorized remote user as defined in Network gt Client Setup gt User Account on the E Series system NOTE User Name and Password are both case sensitive 4 Click the Connect Button 101 DIGITAL VERIFIER OVERVIEW JPG images and AVI video files that are exported from the Digital Video Recorder are automatically embedded with a digital signature Digital Signatures are a way to verify the authenticity of the images to ensure that they have not been tampered with or edited in any way Included on the Software Installation DVD supplied with the XVR unit is the Digital Signature Verification progr
34. will be performed and their frequency 5 Alarm Event Configures when general alarms will be sent Disk Management The Disk Management window is a native Windows function This window displays the partition scheme and health status of the Hard Disk Drives in the XVR This window is often used to troubleshoot an XVR or verify the amount of Hard Drive storage installed For more information about Disk Management consult a Windows XP manual Disk Management 3 action e gt me am nee Partition Basic FAT32 Healthy S 4 39 GB 1 97 GB 44 EDR 0 Partition Basic NTFS Healthy 8 77 GB 8 7268 99 ove Partition Basic NTFS Healthy 8 76 GB 714GB 81 SDR F Partition Basic NTFS Healthy 8 76 GB 8 7068 99 over 6 Partition Basic NTFS Healthy 8 76 GB 8 7068 99 EDR Partition Basic NTFS Healthy 8 76 GB 8 7068 99 pvr Partition Basic NTFS Healthy 8 76 GB 8 7068 99 SDR 2 Partition Basic NTFS Healthy 8 77 GB 8 7168 99 SDR Partition Basic NTFS Healthy 8 77 GB 8 7168 99 gt e DYR F bvR D R D R az 3 D R 8 76 GBI 8 76 GB 8 76 GBT 8 76 GBI 8 77 GBI 8 77 GBT Healthy Heakhy Healthy Healthy Heakhy Healthy BACKUI DYR DYR 8 77 8 76 Healthy Healthy 4 40 GB Healthy
35. 0 06 38 01 M 0753 00 10 23 01 M 00 19 05 01 M 00 24 13 01 M 1 Image Display Area Displays search result images Time of the search result Camera number of the search result Type Displays event type M Motion S Sensor IR Instant Record 5 Search Results Displays the results of the search Each line represents a segment of video 63 PREVIEW SEARCH 64 Preview Search can be used in a number of circumstances to quickly find an exact moment where an event such as a theft occurred The Preview Search gives a 24 Hour visual overview of a single camera by separating a 24 hour period 1 day into 24 images one image for each hour of the day The search can then be further narrowed down into ten minute increments and one minute increments by selecting one of the images displayed These example images show how the Preview Search functions The first screen that appears has 24 images displayed Each image represents the first second of each hour If there is no image recorded during that period then nothing will be displayed When an hour is selected by double clicking on the image a new screen appears with 6 images Each of these images represents a 10 minute segment of video within the selected hour Once a 10 minute segment is selected by double clicking on the image the final screen appears which breaks down that 10 minute segment into 1 minute increments 10 images 1 Day 2
36. 32 SOU Screen OVA eher heel ar 32 Camera Setup 2 33 Motion Setup ceci 34 Create zarten ou meu eue 35 Activating an Alarm on a Motion 35 Clear Motion Area iniit RI EE ne DE Re E e er A ERU dine nets 35 Frame Setup Overview m 36 Frame Setup 4 Channel 3 ee A A AC A EE E Pe ee 36 Frame Setup 16 Channel eee bee tide e etes 37 A A T T 39 5 in Sao ae ia 39 40 Greate a Recording Schedule cid dette Bei ecu Db pre He 41 Greate a Sensor Schedule ien ctt iba Re PEU Fe edn eee t Xe ELDER D A pP dae 41 Scheduling Alarm Events a du ida eL aate Fa Re E a Fea uL s 41 Emergency Agent Schedule 3 5 d de eda o dae or dtr e ee drag aeo e o an OR eee dae 41 Special Day Schedule Creating Editing a Special Day Schedule sessi sense ennt nen 42 Deleting a Special Day Schedule essei 42 System Restart Setup eee 43 AA I AIME 44
37. 4 Hours Total 1 Hour Increments 14 eap APA 1 Hour Displayed 10 Minutes Displayed 10 Minute Increments 1 Minute Increments Performing a Preview Search 1 2 Select a single camera by either turning off all cameras but one or double clicking a displayed image Select the Preview Search Button 24 images display If there is no recorded video during a portion of the day No Image will be displayed where the image should be Refine the search by double clicking on an image to select it 6 images display If needed return to the previous 24 image view by right clicking on an image Refine the search by double clicking on an image to select it 10 images display If needed return to the previous 6 image view by right clicking on an image Double click an image to select the 1 minute segment of video to play A single image displays If needed return to the previous 10 image view by right clicking on an image Use the Play controls to play the video of the selected segment To exit out of the Preview search with the current image still selected deselect the Preview Search Button 65 GRAPHIC SEARCH The Graphic Search option displays video in graph format 1 Camera Displays the cameras in a linear format scroll down using the scroll bar on the right 2 Hours The hours 0 23 are listed 24 hours 3 Recording Block Displays blocks of time with recorded video in blue No recording will be displayed i
38. Camera 1 Hidden Camera2 Hidden Camera 3 Hidden Camera 4 Hidden Camera S Hidden zl r User Rank 1 User Information Enter the User Information and Password 2 Permission Specify the features a given user may access on the XVR 3 Hidden Camera Hide certain cameras from a user The user will not be able to view the cameras in Live Mode 53 User Rank The User Ranking structure allows the option to assign a privilege system 1 10 where one has the most rights to users of the XVR Software For example Since only one user is allowed to use the PTZ controls at any one time an administrator with a higher rank can kick another user out and take control of the PTZ The User Rank option affects Setup Access and PTZ Control The XVR Software can only have 1 user accessing Setup or the PTZ controls at any given time A user with a higher rank will kick another user out and then open Setup or the PTZ controls Enter Setup Click the Administrative Button Click the User Management Button Select a user from the Select User field and click the Update User Button 1 2 3 4 Enter the Administrator password and click OK 5 6 Set the user s rank using the User Rank drop down menu and press the OK Button to save changes Changing the Administrator Password 1 Inside Administrative Setup click the User Management Button When the login screen appears click the Change Password Button
39. Drives Every XVR unit comes standard equipped with a DVD RW drive USB port and Network Adapter The XVR is capable of performing a backup to multiple DVDs when the file sizes exceed the capacity of a single disk You may also specify multiple locations for backup as well as the order they are recorded to The XVR backs up video data using a proprietary compression format that can only be read by the XVR Backup Program This ensures the integrity of the data Throughout the backup process the XVR will continue recording without interruption This is the result of the tremendous multiplexing power of the XVR unit which allows it to perform virtually all functions without disrupting the recording process NERO EXPRESS The XVR unit uses Windows XP amp Embedded running Nero Express 6 0 to write data to the DVD ROM Drive This solution allows the XVR software to read and write data to the DVD ROM Drive without the requirement of formatting the disk first CAUTION Although many features are available within Nero it is highly recommended that you do NOT use any features other than those necessary for the standard backup of video data as outlined in this section loss of information or software instability may result BACKUP CENTER OVERVIEW The Backup Center allows you to back up recorded video data from multiple dates and times to one or more locations including the DVD ROM drive Network Storage Locations and External Hard Dri
40. EETESHRHAHRRAREE 1 Screen Division Buttons 3 Camera Buttons Allow you to view one or more sets of cameras at a time They are organized in several different groups such as 1x1 4x4 and 8x8 Activates the commands Enable or disable selected cameras for use when searching 93 Configuring the Server for Remote Connection 1 2 3 Enter Setup on the XVR unit Click the Network Setup Button Uncheck the Disable Remote Control option You should now be allowed to adjust port settings if necessary NOTE If you are using a Firewall it may be necessary to adjust the port settings on both the XVR and the Firewall Contact the Network Administrator for more information 4 5 6 Click OK Make sure a User account is created Without a user account the Administrator account must be used The XVR server is now ready to receive incoming connections Connecting to an XVR Using Web Viewer 1 2 3 Open Microsoft Internet Explorer 6 Enter the IP address of the XVR into the Address Bar When attempting this for the first time on a Computer a window will open and you will be asked to accept an Active X installation Select Yes to this NOTE If you receive a message saying Internet Explorer security settings do not allow you to download Active X components then you will need to adjust the browser security settings One way to do this is to add the IP address of the XVR to the trust
41. IMAGE The XVR unit is capable of recording video using one of three different resolutions When using the 720 x 480 resolution two fields are mixed Because of the timing gap between the two fields according to the standardized image rules after image might occur to high speed moving images The Surveillix XVR unit allows the user to remove this by clicking the Clean Image Button 59 DAYLIGHT SAVINGS TIME The XVR automatically adjusts for Daylight Savings Time changes October 2006 When the hour jumps forward no video is lost because an hour is skipped However when the hour falls back there is a duplicated 45 2 73 48 76077 hour that under normal circumstances would be recorded over The HO E caps Surveillix XVR actually records both hours and allows the user to 22 23 24 25 26 27 28 select which hour to play if the need arises 0 s To access the lost hour Today gt Daylight saving 6 15 gt 0 N From the Search screen select the Calendar Button Select the date when Daylight Savings time lost an hour An option appears which says Daylight Saving To play back the lost hour select the Daylight Savings option Click OK to confirm the date and begin playing the video using standard search features SAVE TO JPG OR AVI The XVR unit can export single images in the Image file formats and save video clips in an AVI format Both JPG and AVI file
42. Notes 1 INTRODUCTION 2 Product ar eii 2 Rc Ete MIT 3 CONTROLS AND CONNECTIONS 5 Syst m SpecifICAtIONS fe 6 Front Panel Controls andiLEDSs eerie coiere iaa and ca pia cesa CP bre ga ede 7 1 8 iecur 8 4 Channel m In a HQ 9 GETTING STARTED cui 11 Identifying Included Components cococnoccnncnncnnnnccnnnccnnecnnnccr 12 Optional CRM 13 AAA A A 14 Keyboard and Mouse Setup U 14 SO tip 15 coi ria 15 Connecting A Video Source to the
43. Restart OFF Enables the XVR to restart itself once it has been shut down 4 Time Specifies the time to Shut Down or Restart the XVR unit 43 ALARM SETUP The Sensor and Output Window allows you to enable disable and configure Sensors and Control Outputs o gt 6 Sensor Type Hybrid Sensor setup lay Sensor Type Delay sec Relay e e DEEEEEE ILL IL EEEEEEEE i N Em S e a LEELEE I D 1 Type Selects whether the Sensor will be Normally Open NO or Normally Closed NC 2 Delay Adjusts the amount of time in seconds to ignore the sensor if it is continuously activated 3 Relay Selects the Control Output to activate once the Sensor has been tripped Users can select multiple Control Outputs by placing a comma between numbers 4 Onscreen Keyboard Clicking this button brings up an onscreen keyboard 5 Hybrid Sensor Setup Allows users to configure Hybrid IP Sensors requires a software upgrade 6 Sensor Preset Allows users to create and name sensor presets 44 GENERAL SETUP Voice Warning Video Loss Alarm Q Video loss alarm beep lt Q n Qs Motion Event I Sensor Event Video loss alarm output Video loss alarm Log Intensive On F Intensive on Motion Intensive on Sensor UO
44. Setup Menu Recording Day of week SUN MON TUE THU FRI SAT Restart fetup Single Day Selection Recording schedule r Spectral day sse ra e sg ec ze re ce re oed re e ree Normal D Mode Ar Jar Jar a A A A AIR AR JAR JAR AR lar Jar ae Beer gt Enable Disable Event Alarm Event Central Station E Emergency Agent Delete Alarm Emergency IP m Use IP 4 Emergency Time sec s y 1 1 0 0 0 0 T2 l7 nnnn 7 8 9 10 1 Recording Toggles to the Recording Window default 2 Day of the Week Selects the day of the week for the schedule being made 3 Single Selection Mode Toggles between Multi and Single day selection 4 Special Day Recording Toggle between Special Day Mode and Normal Day Mode 5 Recording Schedule Window Displays and allows the user to edit the current Recording Schedule 6 Enable Disable Enables the selected sensor for the time period specified 7 Use Enables Disables the user defined Emergency IP Address 8 Emergency Time Specifies the amount of time in seconds to transmit the video to the Emergency Agent Software 9 Emergency IP Specifies the IP Address of the PC running the Emergency Agent software 10 Event Define motion as an Alarm Event whether to transfer the Alarm Event to the SCS Multi Site Software and
45. TUP Intensive On SCHEDULE Intensive on Motion Intensive on Sensor SENSOR GENERAL NETWORK E Display Function INFORMATION IV Display Motion Detection Area Box eco ban tal IV Display Sensor Status BAR ADMINISTRATIVE TV Dut setup IV Display Control Status BAR Motion detect on Continuous recording OSD Font Size sz OSD Bold EXIT 060000980809 SENSOR 9 10 11 12 13 14 15 16 RELAY 9 10 11 2 13 14 5 16 1 Setup Options Toggle between different setup options 32 CAMERA SETUP Sect Camera pav alel Devi PURE Aa Erat wok Device PTZ Camera Sensor Connection 1 LE Da 5 a 8 uc 10 m LES mo Lu ge 16 Adjust All Default 0 1 Name Accepts a user defined name for the selected camera 2 Bright Adjusts the Brightness of the selected camera 3 Hue Adjusts the Hue of the selected camera 4 Contrast Adjusts the Contrast of the selected camera 5 Adjust Default Adjusts the color settings for the selected camera back to the System default 6 Adjust All Default Adjusts the color settings for ALL cameras to the System default 7 Apply to all Channels Applies current settings to all camera channels 33 MOTION SETUP The XVR unit allows the user to adjust several different Motion Settings and create mo
46. Time and End Time must be entered Start Time Specifies the Start Time for the Index Search End Time Specifies the End Time for the Index search Sort Option Searches by the selected event Sensor Motion Detection or Instant Record All Event Searches on all events sensor motion instant recording for the selected camera s Index Search Option Select Cameral All Camera Cam Cam2 Cam3 8 05 50 AM End Time m Select sort option Sensor f Motion detection f Instant Record Al event Cancel Performing an Index Search Select the Index Search Button The Index Search Option Box will open Select a single camera or check the All Cameras option Select an event to search sensor motion instant record or select the All Event option gt gt SS Click OK There may be a delay while results are returned Results will be displayed a column on the left side of the screen If no results are found NO IMAGE FOUND will appear in the column e Once the results are displayed double click on any one to search through them 6 Once the desired image is found apply it to the Main Search by selecting the Close Button at the bottom of the results column Index Search Results Display ty Time Camtt Type a 00 00 51 01 M 00 02 08 01 M 00 03 56 01 M 00 04 34 01 M 20 05 57 0
47. V 2 4 or equivalent 512MB System Memory DirectX 9 or higher Compatible video card ATI Preferable Internet or LAN Connection DSL Cable Modem T1 ISDN etc TCP IP installed Microsoft Windows 2000 or XP Operating System 1024 x 768 display resolution 32 Bit color depth or better Remote Software Setup Installing Remote Software 1 On the client computer insert the Surveillix Software DVD into the DVD ROM The DVD should play automatically 2 When prompted select the Install Remote Software option Follow the installation instructions carefully 3 When the software finishes installing close any open installation windows Create a New Remote Connection DVA List Find DVR Delete Import Export Information 7 SiteType User Name Administrator IP Address Password Connect Disconnect 6 5 1 Import Import previously saved configurations 2 Export Export selected configurations 3 User Name Enter the login username 4 Password Enter the login password 5 OK Button Click to exit window without connecting 6 Connect Connects the Surveillix Remote Client to the Server 7 Information Displays the Site Type and IP Address of selected DVR 8 Site Displays a list of pre configured sites 9 New Creates a new site to connect to 10 Modify Used to modify settings of a site selected from the list 11 Delete Deletes the selected site 12 Delete All Deletes all listed sit
48. X on the RS 485 PTZ and the brown wire should connect to the RX 3 Connect the other end of the adapter to the XVR unit as shown O 4 the PTZ camera an ID number that coincides with the M Ground number assigned to it by the XVR unit n Example If the camera is plugged into input number 5 set the PTZ unit to ID number 5 Signal Line TURNING ON THE XVR Turn on the monitor and any external peripherals ex Printers External Storage Devices etc connected to the XVR unit Turn on the Power Switch located in the rear of the XVR unit The XVR will run a series of self tests After two or three minutes a series of messages may be displayed as the various hardware and software subsystems are activated Under normal circumstances users should not be asked to respond to these messages If asked to respond to the messages adding a Printer Monitor etc for the first time follow the instructions carefully Startup is complete when the Surveillix XVR software is finished loading and displays the main menu screen TURNING OFF THE XVR 1 2 Click the Exit Button on the main menu screen of the XVR software Select Power Off from the drop down menu which appears in the Power Off prompt and click OK The XVR unit may take several minutes to shut down completely CAUTION Always be sure to follow the proper procedures when turning off the power to the XVR unit NEVER disconnect the power to the XVR unit while
49. ality of an image By selecting the Clean Image option two frames are interwoven to create a smooth detailed image Time Sync Synchronizes a single channel of video to playback in real time ordinarily the video may playback slower or faster depending on several factors including how many PPS recorded and number of cameras playing at the same time 57 10 Camera Select 11 POS 12 Open 13 Print 14 Save 15 16 Index 17 Preview 18 Object 19 Screen Division Buttons Play Controls 58 e lt o gt H 5 o Enable or disable selected cameras to perform searches Enables search of POS data Opens video from a saved location on disk Outputs a selected image to an attached printer Save a selected image as a JPG file or to save a video clip in an AVI format Activates the Graphic Search Option Activates the Index Search Option Activates the Preview Search Option Activates the Object Search Option View one or more sets of cameras at a time 1 Back Frame Moves video back one frame 2 Rewind Rewinds video 3 Stop Stops video playback 4 Play Plays video 5 Forward Frame Moves video forward one frame ADJUST THE BRIGHTNESS OF AN IMAGE 1 Select an image to adjust by double clicking on the desired image Multiple images cannot be adjusted at one time 2 Move the Bright slide bar to the right or left to
50. am This program can be installed on any computer and loads an image in question Installing the Digital Verifier 1 Insert the Software Installation DVD into the DVD ROM Do not install on the XVR unit 2 Select the Digital Verifier option to begin installation When the Welcome screen appears click Next 3 When the Setup Complete window appears click Finish Installation is complete Using the Digital Verifier 1 the Digital Verification program by selecting Start gt Programs gt Surveillix gt Digital Verifier gt Digital Signature Verifier 2 Click the Browse Button to load the JPG image 3 Enter the Site Code of the XVR unit that the image was 2 originally extracted from The Site Code is specified the Site Code Verity Close Site Information Setup Menu eic ve essage Choose a file to verify 4 Click the Verify Button to continue or Close to close the window without verifying If the image has not been tampered with a blue square will If the image has been tampered with a red square will appear appear around the image with the message Original image file around the image with the message Entire image changed or wrong SITE CODE fe 01_20040107140201_MARK ipg a Site Code 00 000 Verify Close Message Entire i image changed or wrong SITE CODE c 01 20040107140201 MARK ipg Site Code fi 00 000 Message Original image file Close
51. amera Setup select the camera to use and enable the sensor to associate with it Click on General Setup Enable the Intensive on Sensor and or Intensive on Motion options Open the Schedule Setup Select the Sensor Radio Button Enable the sensor by creating a schedule for it Click the Apply Button and exit out of setup Audio A 16 channel Surveillix XVR is capable of recording up to 2 channels of audio a 4 channel XVR can record up to 4 channels AUDIO FEATURES Audio setup Audio setup e 8000 Hz playback in Live Mode Capture e Upto 48000 Hz playback in search mode CH1 CH2 CH3 CH4 e Sampling mo CH2 DATA SIZE Per channel Gain e 1 Second 1625 bytes e 1 Minute 97 500 bytes e 10 Minute 975 000 bytes e 1 5 850 000 bytes e 1Day 140 400 000 bytes Approx 140 Click the Audio Capture Channels boxes to enable recording and adjust the Gain to the desired level 16 Channel 4 Channel TV Out Setup The XVR unit features an optional TV Out functionality which allows users to output video from any number of cameras in sequence to a television or monitor display Camera TY Out Setup 1 Pot Pot1 Y Use 4 Camerat Camera9 Camera2 Cameral Camera3 Camerall Camera Cameral2 Cameras Cameral3 Cameras Cameral4 Camera 15 Camera Cameral amp 3 Motion event Sensor event 5 Event holding time 5 6
52. ation to a warm location When this product is moved to a hot and humid location from a cool location When this product is moved to a cool and humid location from a warm location When this product is used in a room where the temperature fluctuates When this product is used near an air conditioning unit vent When this product is used in a humid location Do not use the XVR unit when moisture condensation may occur If the XVR unit is used in such a situation it may damage discs and internal parts Remove any DVD discs connect the power cord of the XVR unit to the wall outlet turn on the XVR unit and leave it for two to three hours After two to three hours the XVR unit will warm up and evaporate any moisture Keep the XVR unit connected to the wall and moisture will seldom occur WARNING TO REDUCE THE RISK OF ELECTRICAL SHOCK DO NOT EXPOSE THIS APPLIANCE TO RAIN OR MOISTURE DANGEROUS HIGH VOLTAGES ARE PRESENT INSIDE THE ENCLOSURE DO NOT OPEN THE CABINET REFER SERVICING TO QUALIFIED PERSONNEL ONLY CAUTION CAUTION RISK OF ELECTRIC SHOCK DO NOT OPEN CAUTION TO REDUCE THE RISK OF ELECTRIC SHOCK DO NOT REMOVE COVER OR BACK NO USER SERVICEABLE PARTS INSIDE REFER SERVICING TO QUALIFIED SERVICE PERSONNEL EXPLANATION OF GRAPHICAL SYMBOLS The lightning flash with arrowhead symbol within an equilateral triangle is intended to alert the user to the presence of un insulated dangerous voltage w
53. dow opens click Next This will install Backup Viewer in the default destination folder 6 Select the shortcuts to install or uncheck all boxes for no shortcuts Click Next 7T When the InstallShield Wizard Complete window appears click Finish Setup is now complete 103 Loading Video from DVD or Hard Drive 104 1 Open the Backup Viewer program Start gt Programs gt Surveillix gt Backup Viewer gt Backup Viewer Click the Open Button The Total Backup Search Window will open For DVD ROM data select the appropriate DVD ROM drive letter from the Backup Media Box For hard drive data select either an attached hard drive from the Backup Media Box or select the Open Folder Icon to browse to a specific directory Once selected available video data will be displayed in the Choose Start Hour Box Click on the desired time to select it Click OK The video will now load into the Backup Viewer Total Backup Search Total Backup Search Choose time to search Clip Search Backup Media P DepartmentData 22 0 GB Free Network Q DepartmentD ata 22 0 GB Free Network a Fixed HDD Choose Start Hour YYYY MM DD 00 00 SCS OVERVIEW SCS software is Network DVR Management Software a powerful utility that allows 100 or more DVR units to be controlled using one computer This software allows you to view live video search saved video edit and configure setup on each DVR and import
54. e Backup Order Button Select the Include Viewer Checkbox to include the Backup Viewer Application Click the Start Backup Button to begin the backup process A progress bar will be displayed in the lower right corner of the main screen PERFORMING A CLIP BACKUP SOD SO E 69 CNS I Click the Backup Button on the Main Display Screen Click the Clip Backup Tab at the top of the Backup Center Screen Set the Backup Time and End Time of the video to backup in the Time Setup Box Select the Cameras to back up in the Channel Selection Box Select the Backup Drive to save the backup video to Check the Include Viewer Checkbox to include the Backup Viewer Application Enter pertinent clip information into the Clip Information section in the Description Box Click the Start Backup Button to begin the backup process A progress bar will be displayed in the lower right corner of the main screen PERFORMING A SCHEDULED BACKUP 84 ao fF om gt gt Click the Backup Button on the Main Display Screen Click the Schedule Tab at the top of the Backup Center Screen Set the Backup Time to perform the backup Set the Repeat Backup Time to specify the number of hours between backup procedures between 1 and 24 hours Select the Backup Drive to save the backup video to using the Select Backup Media Menu or the Network Drive Button To save to a local drive or partition you must first rename the location Backup Check the Ove
55. e XVR unit allow for powerful control over the cameras This can be extremely beneficial by increasing the usefulness of the recorded video Using the PTZ controls you can create custom preset configurations that can continuously sweep across large areas SETTING UP A PTZ CAMERA Setting up a PTZ Camera is simple The XVR unit comes preassembled with an internal PTZ adapter The cabling may be run up to 2 000 ft using 22 Gauge Twisted Pair It is important to understand how the PTZ connects to the XVR XVR outputs RS 232 signal and converts in to an 5 422 485 signal which is then sent to the PTZ camera Attaching the RS 485 Adapter Refer to the Connections section of this manual for information on connecting the PTZ camera to the XVR Enable the PTZ Settings 1 2 3 Inside the XVR PTZ Setup select the PTZ camera using the Camera Channel drop down menu Enable the PTZ functions of the camera by placing a check in the Enable Pan Tilt Checkbox Select the appropriate Protocol and set the PTZ Driver Address and Serial Port Settings See Advanced PTZ Setup in the chapter NOTE majority of major PTZ manufacture protocols are included in this software Refer to the Supported Protocols list in this manual 4 Apply and Exit Setup 5 the Main Display Screen select the PTZ Button See the chapter on XVR Basics The PTZ Controller will open 6 Select the PTZ camera to control by clicking on its
56. e left mouse button while dragging the pointer When the desired shape is created let go of the mouse button Only one motion region box can be created To delete the motion region box click the Clear Selection Button Click the Start Search Button The Object Filter Search information should open Select an end time One hour is the default setting Adjust the sensitivity if necessary Click OK to begin the search When results are found they will be displayed in the column to the right If no results are found the search will end and No Images Found will display in the column Click Stop to stop a search When the search has ended double click on one of the results Use the up and down arrows to scroll through the results quickly When the desired image is found select Apply to Main Search to use the play controls AUDIO PLAYBACK Audio is played back at 48 000Hz To play audio with the video 1 68 Select a single camera by turning off all cameras but one using the Camera Select Buttons The audio buttons will be displayed Select a single audio channel to play When an audio channel is selected the Time Sync Button will be automatically selected Click Play 69 PAN TILT ZOOM This chapter includes the following information e Overview e Setting up the PTZ e Creating and Viewing a Preset Position e Creating and Viewing a Preset Pattern 70 PAN TILT ZOOM OVERVIEW The PTZ controls within th
57. e product better TIP Text set off in this manner indicates topics and points of interests that can be helpful when using or settings up the XVR unit TECHNICIAN NOTES WARNING Only authorized technicians trained by Toshiba should attempt to repair this XVR unit All troubleshooting and repair procedures that may be shown are for reference and minor repair only Because of the complexity of the individual components and subassemblies no one should attempt to make repairs at the component level or to make modifications to any printed wiring board Improper repairs can create a safety hazard And any indications of component replacement or printed wiring board modifications may void any warranty WARNING To reduce the risk of electrical shock or damage to the equipment e Donot disable the power grounding plug The grounding plug is an important safety feature e Plug the power cord into a grounded earthed electrical outlet that is easily accessible at all times e Disconnect the power from the computer by unplugging the power cord either from the electrical outlet or the computer CAUTION To properly ventilate your system you must provide at least 3 inches 7 6 cm of clearance at the front and back of the XVR unit INTRODUCTION PRODUCT DESCRIPTION TOS H DIGITAL VIDEO RECORDER A Surveillix XVR is simply a server that performs as a High Definition Digital Recorder By utilizing the many
58. ects on video quality Do not change from default setting unless instructed by a system administrator 8 Video Out Enables video from selected cameras to be viewed on spot monitor display 9 Video Out Time Select the amount of seconds each camera will be displayed on spot monitor 36 Frame Setup 16 Channel 1 WEN o a a o o Video Format NTSC Resolution 320X240 y Video Out timefsec 5 x Total FPS is0 0 Quaity Sensitivity Video Quality Sensitivity Video Nomal Ar gt En Noma 7 gt Noma gt En Noma y E Noma v o Noma gt Noma AP vB o Noma 7 Ar Noma AP o Esai 7 y E wma 1 Erin y A oca Noma AP o soin Normal 7 y E 2228 1 Video Format Displays the Video Format NTSC PAL 2 Camera Number Adjust the recorded Pictures Per Second by sliding the bar to the left and right 3 Number of Frames Displays the number of frames that are selected for each camera 4 Set Default Resets all camera settings to their default values 5 Frame Select Adjusts the frames for each camera The blue slider designates the number of pictures a second that can be captured by the selected camera while the red slider designates how
59. ed sites list inside Internet Explorer settings Contact the System administrator for additional help with adjusting Internet Explorer settings 4 5 6 1 When the Web Viewer finishes loading select one or more cameras or select screen division button Click GO A login window will appear Enter the Username and Password of an authorized user The cameras will now be displayed Closing the Web Viewer 94 1 To exit the Web Viewer close Internet Explorer 95 INCLUDED SOFTWARE SETUP This chapter includes the following information e Emergency Agent Overview e Remote Software Overview e Digital Verifier e Backup Viewer e SCS Multi Site Software Overview 96 EMERGENCY AGENT OVERVIEW The Emergency Agent software is a utility that streams video across a Local Area Network to a Client PC when an alarm is detected on the XVR unit The video that streams across can be stopped played forwards and backwards in slow motion or real speed The utility is loaded at startup and placed in the taskbar It constantly monitors for a signal from the XVR unit When an alarm signal is detected the Emergency Agent Image Viewer window opens and starts playing the video from the camera associated to the alarm Configuring the XVR To enable the Emergency Agent on the XVR follow these steps 1 2 o Enter Setup and confirm you are the Camera Setup Menu Select a camera and then associate sen
60. ep this number in a safe place as you will need it if you ever reinstall the software Unlock Code A a Product 01 Channel IP Camera Unlock Product SN ae DVR SN Le An un NOTE This unlock code cannot be transferred to a different computer Print this Page Unlocking New Network Device gt ap gt Start the Surveillix XVR Enter Setup Enter Camera Setup Click the Registration Button Enter the Unlock Code generated by the Toshiba Registration Site into the new serial number field Click Add a serial number Once the new serial number has been added to the list click OK Network Device Authentication The Registered Seral Key availability total Add a new Serial Key System ID 4A38F7534D 7608 new serial number Add a serial number 111 Connecting a Network Device 112 gt 10 Open Camera Setup Setup gt Camera Setup Select the camera channel to add a Network Device to Check the Use Network Device Box If the Network Device supports PTZ check the Enable Network Device PTZ Box Click Setup Network Device and the Network Device Properties Window will appear Click Setup to add a Network Device Select the Manufacturer Class and Model of camera being added then click Next Enter the IP Address Port ID and Password of the Network Device and click Finish Click OK when returned to the main Network Device Propertied Window and click
61. es 1 Select Start gt Programs gt Surveillix gt Remote gt Surveillix Remote Center The Surveillix Remote Software opens and the Local Connection Window opens 2 Click New to open the Site Info window 3 Select the Site Type and enter a Site Name The Site Name will be the name displayed inside the connection box to help identify the unit 4 Enter the IP Address of the DVR server By default the DVR unit is set to connect using DHCP 5 Enter the Center Port This setting is specified on the server 6 Click OK 7 Click on the newly created connection and enter the login username and password case sensitive 8 Click Connect 100 Configuring the XVR In order to access the XVR unit remotely the XVR Server must be setup to allow remote connections Q Disable Remote Control Transport Setup Quality NORMAL Le Le Resolution 360 240 Network Setup ae TimeOut Value 60 Emergency 2001 1024 5000 9 Center Port 2000 1024 5000 gt 2002 1024 5000 Q Search Pot 2003 1024 5000 1 Disable Remote Enables Disables acceptance of remote connections by the XVR server 2 Time Out Value Specifies a value in seconds to wait for a signal from the Surveillix Remote Client If a signal is not received by that time the connection is dropped 3 Center Port Used by the XVR to transfer the connection data 4 Image Port Used by the XVR
62. f LAN you want to use ALAN is a group of computers and other devices dispersed over a relatively limited area and connected by a communications link that allows one device to interact with any other on the network Examples of LAN connections include Ethernet Token Ring cable modems DSL FDDI IP over ATM IrDA Infrared wireless and ATM emulated LANs Emulated LANs are based on virtual adapter drivers such as the LAN Emulation Protocol There are many reasons why using Microsoft Windows XP Embedded is superior to other platforms when running on a LAN The number one reason is security Windows XP Embedded is based on NT technology which historically has boasted the most reliable and secure Operating System in the world Running the XVR on a secure network is important to prevent unwanted users from gaining access to confidential information Unwanted users can compromise the integrity of the confidential data being stored and viewed and in extreme circumstances can cause irreparable damage to the network Since connecting the XVR unit to a network can be extremely complex depending on the network this Surveillix XVR manual will cover only the basics It is suggested that the administrator consult a Vendor or IT Administrator before attempting to create or connect to a LAN CONNECTING TO A LAN USING TCP IP The networking options of the XVR unit can create and edit all Network settings available on Windows XP Embedded The XVR unit
63. features of a computer including processing power storage capacity graphics compression and security features the XVR unit is more powerful than the analog recorders of the past The Surveillix XVR server software comes pre configured for fast and seamless integration within your existing IT infrastructure Designed around Microsoft Windows XP the server software offers unparalleled stability security and ease of use Accordingly your security investment has never been easier to maintain Multiple users may simultaneously connect through any network connection for instantaneous live viewing digital search and off site video storage Users can also connect remotely through DSL Cable Modems ISDN or 56K dial up This powerful software enables users to establish recording schedules create motion detection zones use PTZ controls and configure alarm inputs and outputs for each of the system s cameras With the latest advancements in the XVR Server Software searching and indexing your video archive has never been easier Video can now be found viewed and exported in a number of file formats with just a few clicks The Surveillix XVR is high performance security product ready to meet today s security demands FEATURES Toshiba s Surveillix XVRs include the following new features Optimized and Designed for Microsoft Windows XP Embedded Supports up to 4 Relay Outputs on Alarm Activation Supports up to 16 Sensor Inputs for Alar
64. ferent the functions of these options can vary slightly The Surveillix XVR provides an easy way to access the cameras options For explanations of what those options are please refer to the manual that came with the camera zoc M Fe CUS 6162676 Qo PTZ CONTROLS on off wirer Iu PTZ PRESETS ADVANCED CAMERA MENU menu aja cLose PRESET CONTROLS D CLEAR ser DELETE M move CONTROLLING A PTZ CAMERA The Surveillix XVRs provide control for PAN TILT camera in two different ways The first method is to use the Graphical PTZ Controller that appears when the PTZ Button is clicked on the main screen The second method is to use the mouse to control the camera directly from the live video display Using the Graphical PTZ Controller 1 PTZ Controls Preset Setup Menu Tour Wiper Camera Number Move Close There are 8 directional buttons that move the PTZ This option zooms the camera in and out This option focuses the PTZ camera This option adjusts the Iris on the PTZ This option activates the Light on the PTZ These buttons activate a corresponding PTZ Preset This option selects an item on the on screen menu Create preset positions using the arrows above and these buttons to assign the number and Set the position This option opens the PTZ Camera Menu This option activates the Tour function This option activates a Wiper on the
65. file can be a custom created sound file that is unique to the application The selected WAV file is played through speakers attached to the XVR unit Voice Waming MotonEvent _ 7 Sensor Event 1 Open Select the location of the WAV file to use 2 Motion Event Enables the Voice Warning on Motion events 3 Sensor Event Enables the Voice Warning on Sensor events 4 Play Selected WAV Plays the selected WAV file Intensive Recording Overview The Intensive Recording Option allows you to increase the Pictures Per Second and the resolution of any camera recording using sensor activation When the intensive recording is activated the resolution of the remaining cameras is immediately reduced to 360x240 and the Pictures Per Second to a user specified level This guarantees that the Pictures Per Second and Resolution will be set correctly and not exceed the XVR limitation Intensive Intensive on Motion Intensive on Sensor 1 Intensive On Sensor Enables Intensive Recording to Sensor events 2 Intensive On Motion Enables Intensive Recording to Motion events How to Use Intensive Recording 46 The Intensive Recording option is set up as All or Nothing This means that once enabled associated with sensors all cameras associated with sensors will activate the Intensive Recording To activate the Intensive Recording option follow these steps 1 2 3 4 5 Inside C
66. h Begins the search 9 Motion Region Box The user defined area of the key frame image Create the motion region box by clicking inside the image and dragging the mouse The motion region box can be resized by pulling on the small square boxes located on the outer perimeter of the box 67 Object Search Filter Information Object search filter information r End 37137200 Date 3 13 2002 2 34 56 Time 3 34 56 241 0 MM ia Sensitivity c dE Insensitive gt Cancel Key frame search Faster Show detected image Slower Start Displays the time and date of the initial key frame Sensitivity Used to control sensitivity of the motion to be detected Poor lighting conditions can often be interpreted as motion the sensitivity setting can compensate for this Key Frame Search Searches by key frame Show Detected Image Displays the results as they are found Using this option slows the search process slightly and therefore may not be ideal when searching large periods of time End Used to designate an end time Default is 1 hour Performing an Object Search 97059 iS 9 9 m 10 Perform a Basic Search Select a single camera either by turning off all cameras but one or by double clicking a displayed image Select the Object Search Button Create a motion region box on the image by clicking inside the image and holding down th
67. he machine The mouse PS 2 Port can be identified by the green color The mouse uses a cursor called a pointer Pointers come in many different shapes but are most commonly shaped like an arrow The mouse has two buttons a left button and a right button Quickly pressing and releasing one of these buttons is called clicking Sometimes you will need to double click or click the same button twice quickly In this manual Click means to position the mouse cursor over an item and to single click the left button Right click means to position the mouse cursor over an item and to single click the right button Double click means to position the mouse cursor over an item and to click the left button twice Select means to position the mouse cursor over a radio button checkbox or list item and click on it The scroll wheel in between the two buttons is used for added navigation functionality By moving the wheel with index finger scrolling quickly move through multiple pages lines or windows The wheel may also function as a third button allowing the user to quickly click or double click an icon or a selected item Scroll Button Third Button Right Button Left Button MONITOR SETUP The XVR may have one or both of the following connections available for monitors which can be used individually or in tandem SVGA Output To VGA Monitor S Video Output To TV VCR Attach the monitor or monitors to the rear of the XVR unit using
68. i me Installing the Digital Verlierer a Using the Digital oce Reh EI I DAILTIIEOUCRnn Installing Backup Viewer sis 2 2 eR e e E RT REGERE BRE BUR UBER ES Loading Video from DVD or Hard Drive SCS overview AAA Configuring the Server for Remote 1 nennen 105 Connectitig to an a iore en A EP HE ale 105 SOFTWARE UPGRADES gt coi 108 Network Recording UPGRADE rires iio Pa Deu 109 Obtaining the Unlock Gode 5 3 5 foeni at tma re i dr 109 Unlocking New NetworkD6VviCo 2 2 ee ea ea 111 GConnecting a Network Device OU a ge teed 112 xiv XV xvi PREFACE ABOUT THIS GUIDE This manual is a setup and maintenance guide that can be used for reference when setting up the XVR unit and for troubleshooting when a problem occurs Only authorized personnel should attempt to repair this unit Toshiba reserves the right to make changes to the XVR units represented by this manual without notice The following text and symbols mark special messages throughout this guide NOTE Text set off in this manner indicates topics of interests that can help the user understand th
69. ions 7 When finished configuring the TCP IP settings close the Internet Protocol TCP IP Properties window by clicking the OK Button 8 the Local Area Connection Properties window by clicking the OK Button 9 It may be required to restart Windows for the changes to take effect Restart windows by selecting START on the desktop and selecting Restart Connecting the XVR to a LAN Using a standard RJ 45 cable plug one end into a Hub or Network Jack ultimately connected to a hub and the other end into the XVR unit 89 90 91 WEB VIEWER This chapter includes the following information e Overview e Configuring the Web Viewer 92 WEB VIEWER OVERVIEW The XVR unit allows you to access video using Microsoft Internet Explorer Browser 6 Highlights View Live Video from most computers Username and Password protected Easy to use graphical interface Basics 75 users can access the Web Viewer simultaneously The Web Viewer is an easy secure way to view live video from virtually any computer with an internet connection using Microsoft Internet Explorer In order to log in to the XVR server a user account must be made for the user This ensures that only authorized personnel are allowed to log in In addition each user can be assigned different privileges that allow them or deny them access to different functions For example a user can be granted access to only view cameras 4 8 and 16 CAMERA TASGS
70. it is still running or in the process of shutting down Doing so can cause data loss file corruption system instability and hardware failure 20 21 22 XVR BASICS This chapter includes the following information e Exporting Settings e Becoming familiar with the Display screen e Defining Screen Divisions 23 EXPORTING XVR SETTINGS Exporting XVR settings can help configure multiple DVRs quickly or reconfigure a unit that has failed Some things must be kept in mind when using this feature You cannot use this function on e XVRSs that are different models e When upgrading from certain software versions You cannot use this feature when upgrading from v1 x to v2 x 1 Exit to Windows by clicking the Exit Button on the Main Display Screen and selecting Restart in Windows Mode See the Display Screen section later in this chapter 2 Click Start gt Programs gt Surveillix gt VFormat 3 Click the Export Button in the System Settings tool section Video Setting Time zone setting Ey NTSC v Set Date and Time 99 et System Setting tool Import Export Comb ON Default el Filter 1j TV out Setting TV out CPU P4 478Celeron v e cn 2 Set Li Seale 5 WScde v mum only for S W Overlay Log View apa R RW Format Util Need For Schedule Backup Confirm Windows System password AGC Mode AGC Mode AUTO Set Cancel 4 Selecta location to save the set
71. ithin the product s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons N The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance servicing instruction in the literature accompanying the product vii viii RACK MOUNT INSTRUCTIONS Elevated Operating Ambient If installed in a closed or multi unit rack assembly the operating ambient temperature of the rack environment may be greater than room ambient Therefore consideration should be given to installing the equipment in an environment compatible with the maximum ambient temperature Tma specified by the manufacturer Reduced Air Flow Installation of the equipment in a rack should be such that the amount of airflow required for safe operation of the equipment is not compromised Mechanical Loading Mounting of the equipment in the rack should be such that a hazardous condition is not achieved due to uneven mechanical loading Circuit Overloading Consideration should be given to the connection of the equipment to the supply circuit and the effect that overloading of the circuits might have on over current protection and supply wiring Appropriate consideration of equipment nameplate ratings should be used when addressing this concern Grounding Grounding of rack mounted equipment should be maintained Particular attention should be given to
72. ity However reducing the image quality causes the AVI video to appear more pixilated When size is not an issue setting quality to 100 is highly recommended 5 Export Begins the saving process Cancel Button exits without exporting SINGLE CLIP BACKUP Along with the Save option a single camera backup option is also included with the Surveillix software The single Camera or Clip Backup allows the user to backup a single camera without having to backup multiple cameras at a given time The Clip Backup option gives the users the ability to choose a backup time frame choose a specific camera add memos and even make a copy for the Backup Viewer if needed 1 Drive Selects the drives data will be saved on EICH 2 Backup Start End Sets the time that the Clip Backup will ad start and end MU c E ep 3 Include Viewer Saves a copy of the Backup Viewer Eu software with the exported video Z DepartmentD ata 123722 MB Free 3 hi backup start 4 Add Memo Displays a Clip Information Menu for Ta a ren entering information to be stored and Hean backup end lt u displayed with the backup FETT S Postiond Billy 5 Channel Selects the camera channels that will be ws D backed up Postion Cams Position Positiong 10 Position Unplug Eject Hardware Cancel
73. ivers that support 2 ID addresses This is the first RX address 2 RX Address 2 This option was added for a particular line of receivers that support 2 ID addresses This is the second RX address 3 PT Driver Address This option is for specifying the PTZ ID address that the PTZ is set to This option must be set correctly in order for the XVR to communicate with the PTZ This option can be beneficial when large amounts of PTZ are chained together 4 Set ID This option was added for a particular line of receivers that support 2 ID addresses This option is for setting the new RX address 5 Previous ID This option was added for a particular line of receivers that support 2 ID addresses This option displays the current RX address ID 6 New ID This option was added for a particular line of receivers that support 2 ID addresses This option is for entering a new RX address 73 ACCESSING PTZ MENUS 74 Some protocols support the ability to access the Internal PTZ Onscreen Menu 1 Camera Menu 2 Select 3 Close 4 Up Down 5 Left Right Menu opens the PTZ Camera Menu This option selects an item on the Onscreen Menu Close closes the Onscreen Menu The Up and Down buttons on the PTZ controller move through the PTZ Menu options The Left and Right buttons on the PTZ controller move through the PTZ Menu options and or highlight options Since every PTZ camera is dif
74. lace of those in need of repair Step by step Procedures How to Obtain Warranty Service 1 Verify operation of the unit by checking the instruction manual and web site for the latest updates at www toshiba com taisisd 2 If there is a defect in material or workmanship contact the Surveillix DVR Support Center at 877 855 1349 877 1 FIX to speak to a technical support representative and schedule service 3 Arrange for delivery of the product to the Surveillix DVR Repair Facility Products must be insured and securely packed preferably in the original shipping carton A letter explaining the defect and a copy of the bill of sale or other proof of purchase must be enclosed with a complete return street address and daytime telephone number The Tracking Number should also be indicated on your documents Charges for transportation and insurance must be prepaid by the end user Critical Use Disclaimer The product is not designed for any critical applications Critical applications means life support systems exhaust or smoke extraction applications medical applications commercial aviation mass transit applications military applications homeland security applications nuclear facilities or systems or any other applications where product failure could lead to injury to persons or loss of life or catastrophic property damage Accordingly Toshiba disclaims any and all liability arising out of the use of the product in any critical a
75. larm event Ex During work hours motion that occurs is expected and should not be treated as an Alarm However after business hours are over any motion that occurs should be treated as an Alarm 1 2 Select the Schedule Menu Select either Recording or Sensor Highlight time blocks in the schedule that have been set to Motion or Sensor and click the desired Event buttons Alarm Event Central Station Emergency Agent A corresponding letter will display in the selected time blocks Emergency Agent Schedule Video recording triggered by motion or sensor events can be sent to the Emergency Agent software 1 2 3 4 5 Enable the Emergency Agent Event see Scheduling Alarm Events above Enter the IP Address of a PC running the Emergency Agent software in the IP Address Select the box next to the IP Address to enable it Only one IP Address is supported at a time Enter the recording duration in seconds in the Emergency Time field See the Emergency Agent chapter for detailed information on setting up the Emergency Agent software 41 Special Day Schedule The user can create days that have a unique recording schedule If necessary create these on days that are not typical such as Holidays Special Events etc Special day Special Day Mods 83 6 28 2005 Delete special da 1 Special Day Schedule Displays the current saved Special Days 2 Special Day Mode Enters Exit
76. m Control Remote System Operation amp Configuration Supports Multiple Simultaneous Remote Connections PAN TILT ZOOM Controls Simultaneous Video Search Playback and Backup Video Indexes for Easy Searching Multiple Levels of Security Access Up to 16 Looping Outputs Optional POS and ATM Support 1 Composite Output Up to 16 Camera Inputs Up to 2 Audio Inputs High Performance Durable Rack mount Case Output the Video to a NTSC PAL Display Virtually Unlimited Storage Potential Digital Signature Support Continuous Motion Detection Alarm Pre Alarm and Scheduled Recording Modes Hardware Watchdog 720x480 720x240 360x240 NTSC Recording Resolution 720x576 720x288 360x288 PAL Recording Resolution CONTROLS AND CONNECTIONS This chapter includes the following information e Input Output Connector Locations e Front Panel Controls and LEDs e RearPanel Connectors SYSTEM SPECIFICATIONS Surveillix state of the art High Definition Digital Recorders are housed in a high performance and versatile 4U Rack Mount case allowing easy storage of multiple XVRs for enterprise applications Every Surveillix XVR unit comes equipped with the latest technology Intel Pentium IV Processor 10 100 Network Interface Card NIC 512 MB of System Memory 128 MB Video Card DVD RW Recorder 250 GB Video Storage Drive minimum FRONT PANEL CONTROLS AND LEDS The front panel of the XVR unit contains the devices that will
77. many pictures can be recorded by the designated camera 6 Resolution Displays the available Resolution options The same resolution will be used for all cameras 7 Quality This setting affects the quality of the video Increasing the quality of the camera can reduce the amount of pixilation within the image considerably but also increases the file size 8 Sensitivity The sensitivity adjusts the rate at which the Keyframe refreshes This option directly affects the codec used to record the video Adjusting this setting can have drastic negative effects on the quality of the video It is highly recommended that this setting be left at the default setting unless so instructed by a system administrator 9 Video Out Enables video from selected cameras to be viewed on spot monitor display 10 Video Out Time Select the amount of seconds each camera will be displayed on spot monitor 37 38 SCHEDULE SETUP Recording Schedule The Recording Schedule Window allows the user to create different recording schedules based on the day time and type of recording desired In addition this window contains the System Restart options that allow the user to perform basic system maintenance by automatically scheduling the XVR to restart periodically Recording SUN MON M TUE T WED THU FRI TI SAT Single Day Selection Rent Jm Normal Day Mode Recording schedule 0 a Tg
78. maps of buildings and other locations The SCS software was specifically designed as an enterprise software solution Highlights View Live Video from most computers Username and Password protected Easy to use graphical interface Basics In order to log in to the XVR server a user account must be made for each user This ensures that only authorized personnel are allowed to log in In addition each user can be assigned different privileges that allow them or deny them access to different functions Configuring the Server for Remote Connection 1 Enter Setup on the XVR unit 2 Click the Network Setup Button 3 Uncheck the Disable Remote Control option You should now be allowed to adjust port settings if necessary NOTE If you are using a Firewall it may be necessary to adjust the port settings on both the XVR and the Firewall Contact the Network Administrator for more information 4 Click OK 5 Make sure a User account is created Without a user account the Administrator account must be used 6 XVR server is now ready to receive incoming connections Connecting to an XVR 1 Refer to the Setup section of the SCS Manual for information on using the SCS Software 105 106 107 SOFTWARE UPGRADES This chapter includes the following information e Network Recording Upgrade 108 NETWORK RECORDING UPGRADE Have the following information available before registering the HVR upgrade HVR Software
79. n white Performing a Graphic Search Select the Graphic Search Button Click the calendar icon to select a day Click on an area of the blue recording block Only one camera be displayed at a time Recorded video from the corresponding camera and time block will display above ap gt Use the mouse or arrow buttons to move through recorded data 66 OBJECT SEARCH Object Search is a powerful Search utility that is used to search a region on the video for any motion changes Results are neatly displayed and can be viewed quickly 0 Yee Mini ab Ford un ene nn 2220241 1 Search Results Search results are displayed in this column and listed by date and time When the search is complete results can be viewed by double clicking on one of the results or by using the A and arrow keys on the keyboard 2 Search Information Displays brief information on the overall search 3 Cancel Exits the Object Search 4 Stop Stops the current search 5 Apply to Main Search Exits the Object Search but takes the selected result currently displayed image and displays it inside the Main Search From that point play controls can be used 6 Reload First Frame Reloads the initial key frame image the image used to start the search 7 Clear Selection Clears the current motion region box from the key frame image 8 Start Searc
80. ng instructions Adjust only those controls that are covered by the operating instructions as an improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the unit to its normal operation If the unit has been dropped or the enclosure has been damaged When the unit exhibits a distinct change in performance this indicates a need for service Servicing Do not attempt to service this product as opening or removing covers may expose the user to dangerous voltage or other hazards Refer all servicing to qualified personnel Replacement Parts When replacement parts are required be sure the service technician has used replacement parts specified by the manufacturer or have the same characteristics as the original part Unauthorized substitutions may result in fire electric shock or other hazards Safety Check Upon completion of any service or repairs to this unit ask the service technician to perform safety checks to determine that the unit is in proper operating condition NOTES ON HANDLING Please retain the original shipping carton and or packing materials supplied with this product To ensure the integrity of this product when shipping or moving repackage the unit as it was originally received from the manufacturer Do not use volatile liquids such as aerosol spray near this product Do not leave rubber or plastic objects in contact with this product fo
81. not being recorded to the XVR unit There are two types of XVR Special Recording Text is displayed on the camera indicating what type of Special Recording is activated SENSOR Sensor is displayed when a sensor associated with a given camera is activated INSTANT Instant Recording is a manual activation of the recording for the selected camera Regardless of the recording method Instant Recording will start the camera recording and also flag the video for future searches using the Index Search feature INSTANT is displayed when a user activates the instant recording option Double Right Click the video display to activate and deactivate the Instant Recording option 27 SCREEN DIVISION MENU 28 The Screen Division Menu allows you to view cameras in groups such as two by two three by three and four by four The button options are shown below M Gy 1st Four Cameras View Displays cameras 1 4 in the Video Display Area To return to a different Multi Camera View select a different Screen Division option from the Screen Division Menu 2nd Four Cameras View Displays cameras 5 8 in the Video Display Area To return to a different Multi Camera View select a different Screen Division option from the Screen Division Menu 3rd Four Cameras View Displays cameras 9 12 in the Video Display Area To return to a different Multi Camera View select a different Screen Division option from the Screen Division Menu 4th Four Cameras View
82. of power supply to your home or business consult product dealer or local power company Ventilation Slots and openings the cabinet are provided for ventilation and to ensure reliable operation of the product and to protect it from overheating and these openings must not be blocked or covered The product should not be placed in a built in installation such as a bookcase or rack unless proper ventilation is provided or the manufacturer s instructions have been adhered to Heat The product should be situated away from heat sources such as radiators heat registers stoves or other products that produce heat Water and Moisture Do not use this product near water Do not exceed the humidity specifications for the product as detailed in the Appendix section in this manual Cleaning Unplug this product from the wall outlet before cleaning Do not use liquid cleaners or aerosol cleaners Use a damp cloth for cleaning Power Cord Protection Power supply cords should be routed so that they are not likely to be walked on or pinched by items placed against them paying particular attention to cords at plugs convenience receptacles and the point where they exit from the product Overloading Do not overload wall outlets extension cords or integral convenience receptacles as this can result in a risk of fire or electrical shock Lightning For added protection for this product during storm or when it is left unattended and unu
83. of video From Motion Sensor indexing to calendar views highlighting days with recorded video the XVR unit is equipped to help the user quickly find a specific video or event The following chapter describes in detail how to use the XVR Search features E setect pare DS ADVANCED CONTROLS sLow FAST 3 EH EH EE PH TIME MONTH DAY YEAR i CAMERA SELECT n 90906 amp amp MM A le ds 6 RETURN GRAPHIC Sear Search Search OBJECT PREVIEW INDEX por Search rch 292254494 1 Date Time video Displays the date and time of the recorded video being viewed Date Time actual Displays the current date and time Audio Displays the audio channel buttons to allow audio playback NOTE Audio buttons are only viewable when one camera is selected Hour Minute Control Bar Displays the minutes for a selected hour 0 to 60 and displays the hours for a given day 0 to 24 Move the Slide Bar Selector to select an hour to view Select Date Select a new date to be searched Play Controls Control playback of video being viewed Advanced Controls Move the Slide Bar to Increase and decrease the playback speed of video Increase the size of the image up to full screen Adjust the brightness of the selected camera Clean Image Extensive motion can create a digital blur that can interfere with the qu
84. og Selection Displays the Hardware Log file information which includes Scan Disks and system recording successes and failures 3 Log View Displays information pertaining to Logins reboots and non system events 4 Export Allows the log files to be exported in one to seven day increments 5 Data Management Allows the user to change the XVR s preferred method of Data Storage 6 Remove USB Device Click to safely remove a connected USB device 7 Disk Management Opens the Windows Disk Management console 8 User Management Opens the User Management window allowing the user to define user permissions passwords and restrictions 51 STORAGE CHECK The Storage Check allows users to configure E mail alarms assign users to E mail alarms and configure storage checks on the Surveillix XVR Generi Users Storage Check Recording Data Check Alarm Event T Enable E mail Alarm Send User From Name From Address Primary SMTP Setting Use Secondary SMTP Host Address NENNEN Host Address User name User name mmy Password Password Port Port EB T Use Login Test 0221557 Test 3 Cos 1 General Configure E mail alarms for the Surveillix XVR 2 Users Configures which users will receive E mails on alarm events 3 Storage Check Configures when storage checks will be performed and their frequency 4 Recording Data Check Configures when recording checks
85. on 9 Positiong Cam 10 Position Cam 11 Position Time Setup E conta y Start Time 1 11 2007 9 10 54 AM am osition 14 Position Cam 15 Position End Time 1 11 2007 9 10 59 AM Cam16 Position 2 DA 0 MB Free Include Viewer Odd Even All Clear Reverse Cancel 1 Description Enter information to be stored and displayed with the backup Backup Drives Selects the drive to backup video to Time Setup Sets the start time and stop time of the video being backed up Include Viewer When checked copies the Backup Viewer application onto the DVD used for backup and sets the disk to auto run the viewer 5 Channel Selection Sets individual cameras for backup With buttons for selecting odd even all or reversing the current camera selection 83 PERFORMING A GENERAL BACKUP Click the Backup Button on the Main Display Screen Select the date or dates to back up video from using the calendar Dates highlighted in blue contain recorded data Select the blocks of time to back up using the Hour Minute Menu Blocks of time with recorded video are highlighted in green Blocks of time selected for backup are highlighted in red Select the drive or drives to save the backup video to using the Select Backup Media Menu Network Drive Button or Browse Button When selecting the DVD ROM Drive you must specify the number of DVDs to use for backup Set the backup order using th
86. on about the XVR 6 Site Code A user specified unique identification name that is used by other XVR software to connect to the XVR Remote Emergency Agent SCS 7 Notes Enter comments relative to the description of this XVR 50 ADMINISTRATIVE SETUP The Log Viewer displays detailed information about the XVR including Shut Down and Restart information User Logins and Recording problems and failures This can be a valuable tool to Administrators Data Management Remove USB Device Disk Management User Management June 2005 Log Select Export 2 Sun Mon Tue Wed Thu 6 System Log Storage Check Choose 1 week period to export ne anagement Start Date 6 28 2005 gt 12 13 14 15 16 17 18 C Alam Loa 18 20 E 22 23 24 25 End Date 28 2005 o 5 27 Ws 29 30 Drive Check L 1 rive Check Log SEE a Today gt 1 2005 06 28 08 50 00 Start Site Ver 2 4 4 Build 9 Lib 3 502 4 Default 2 2005 06 28 08 50 00 Start Site After Normal terminate Default 3 2005 06 28 08 50 00 Current Work drive D Drive Default 4 2005 06 28 08 50 43 Terminate of Site Default 5 2005 06 28 08 52 37 Start Site Ver 2 4 4 Build 9 Lib 3 502 4 Default 5 2005 06 28 08 52 37 Start Site After Normal terminate Default 6 gt 7 2005 06 28 08 52 37 Current Work drive D Drive Default 1 Calendar Displays the days with Log information in a bold format 2 L
87. pplications Your Responsibilities The above warranty is subject to the following conditions 1 You must retain the bill of sale or provide other proof of purchase 2 You must schedule service within thirty days after you discover a defective product or part 3 All warranty servicing of this product must be made by the Surveillix DVR Repair Facility 4 The warranty extends to defects in material or workmanship as limited above and not to any products or parts that have been lost or discarded by user The warranty does not cover damage caused by misuse accident improper installation improper maintenance or use in violation of instructions furnished by ISD The warranty does not extend to units which have been altered or modified without authorization of ISD or to damage to products or parts thereof which have had the serial number removed altered defaced or rendered illegible ALL WARRANTIES IMPLIED BY STATE LAW INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE EXPRESSLY LIMITED TO THE DURATION OF THE LIMITED WARRANTIES SET FORTH ABOVE Some states do not allow limitations on how long an implied warranty lasts so the above limitation may not apply WITH THE EXCEPTION OF ANY WARRANTIES IMPLIED BY STATE LAW AS HEREBY LIMITED THE FOREGOING EXPRESS WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER WITH RESPECT TO THE REPAIR OR REPLACEMENT OF ANY PRODUCTS OR PARTS IN NO EVENT SHALL ISD BE LIABLE FOR
88. process The Stop Position Button ends it 4 Pan Swing Tilt Swing This option enables the Horizontal Pan or Vertical Tilt Guard Tours 5 Run Stop Runs the selected Pan or Tilt Tour 6 Tour Schedule Opens the PTZ Tour schedule 76 PTZ Tour Schedule 2 Tour schedule A ES r Day of week o I Sun T Mon M Tue wed T Thu Sat Single Select Mode Tour schedule o Day of Week Specify which day of the week will be altered in the tour schedule Allows all cameras and all hours of the day to be selected Camera Selection Shows the set schedule for each camera by clicking the camera name all hours can be selected for the camera Applies a tour for the areas that the user has highlighted Clear Allows the user to clear the designated area that has been selected Multi Single Select Multiple Select Mode allows for multiple days to be selected and have a specified tour schedule applied Single Select Mode allows the user to customize single days 77 78 79 BACKING UP VIDEO DATA This chapter includes the following information e Overview e Saving Video to a DVD RW e Saving Video from a single camera e Scheduling Regular Video Backup 80 BACKUP OVERVIEW The XVR can easily backup important video data to an internal or external media location The most commonly used forms of this are DVD ROM R RWs External USB or FireWire Hard Drives and Network
89. r extended periods of time Rubber or plastic objects left in contact with this product for extended periods of time will leave marks on the finish The top and rear panels of the unit may become warm after long periods of use This is not a malfunction NOTES ON LOCATING Place this unit on a level surface Do not use it on a shaky or unstable surface such as a wobbling table or inclined stand If this unit is placed next to a TV radio or VCR the playback picture may become poor and the sound may be distorted If this happens place the XVR unit away from the TV radio or VCR vi NOTES ON CLEANING Use a soft dry cloth for cleaning For stubborn dirt soak the cloth in a weak detergent solution wring well and wipe Use a dry cloth to wipe it dry Do not use any type of solvent such as thinner and benzene as they may damage the surface of the XVR unit If using a chemical saturated cloth to clean the unit follow that product s instructions NOTES ON MAINTENANCE This XVR unit is designed to last for long periods of time To keep the XVR unit always operational we recommend regular inspection maintenance cleaning parts or replacement For details contact the nearest dealer NOTES ON MOISTURE CONDENSATION Moisture condensation damages the XVR unit Read the following information carefully Moisture condensation occurs during the following cases When this product is brought directly from a cool loc
90. rwrite on Disk Full checkbox to overwrite previous scheduled backups when the disk becomes full Click the Save Backup Setting Button to save the current backup setting and return to the Main Display Screen Specifying Scheduled Backup Drives In order to use the Scheduled Backup feature one or more storage drives or partitions connected to the XVR must be labeled as a backup drive 1 2 Exit and restart in Windows mode Double click the My Computer icon on the XVRs desktop A file menu will be displayed Right click on the drive to specify as a backup drive for Scheduled Backup and select the Rename option Rename the drive to Backup Repeat this process for all drives to use for Scheduled Backup To remove a drive from use for Scheduled Backup change its name to something besides Backup Restart the application and return to the Schedule Tab in the Backup Center Window Sur iris LULdI Explore Open Search Sharing Format Create Shortcut Rename Properties 85 86 87 LAN ISDN PSTN CONNECTIONS This chapter includes the following information e Overview e Configuring TCP IP Settings e Connecting to a LAN 88 LAN OVERVIEW The XVR unit can easily be connected to a Local Area Network LAN and uses Microsoft s amp powerful and secure Windows XP Embedded operating system This allows for easy and well documented instructions on setting up LAN connections no matter what type o
91. s the Special Day Mode Once in Special Day Mode you can create edit and delete Special Days 3 Save Special Day Saves the selected Special Day Schedule 4 Delete Special Day Deletes the selected Special Day Schedule 5 Date Menu Displays the current day of scheduling and allows selection of Special Day date Creating Editing a Special Day Schedule 1 Click the Normal Day Mode Button to enable the Special Day Mode 2 Selecta day by typing the date or clicking the arrow to the right of the Date Bar 3 Highlight the time blocks within the Recording Schedule Window for the camera s selected to schedule Once the desired Time Blocks are highlighted click a Recording Mode Button 4 When finished creating the schedule click the Save Special Day Button The special day should now appear as a date in the Special Day Schedule Deleting a Special Day Schedule 1 Select a Special Day from the Special Day Schedules 2 Click the Delete Special Day Button 42 SYSTEM RESTART SETU System Restart Setup allows the user to define a schedule wherein the XVR automatically restarts according to specified parameters System H H ar H P restart setup e 1 Day of the Week Displays the day for the settings being adjusted 2 Enable Enables the XVR to shut down the computer at the time specified This option alone does NOT restart the XVR it just turns it off 3
92. sed for long periods unplug it from the wall outlet This will prevent damage to the product due to lightning and power line surges Object and Liquid Entry Points Never insert foreign objects into the XVR unit other than the media types approved by Toshiba as they may touch dangerous voltage points or short out parts that could result in a fire or electrical shock Never spill liquid of any kind on the product Accessories Do not place this product on an unstable cart stand tripod bracket or table The product may fall causing serious personal injury and serious damage to the product Disc Tray Keep fingers well clear of the disc tray as it is closing Neglecting to do so may cause serious personal injury Burden Do not place a heavy object on or step on the product The object may fall causing serious personal injury and serious damage to the product Disc Do not use a cracked deformed or repaired disc These discs are easily broken and may cause serious personal injury and product malfunction IMPORTANT SAFEGUARDS continued 15 16 17 18 Damage Requiring Service Unplug the unit from the outlet and refer servicing to qualified service personnel under the following conditions When the power supply cord or plug is damaged If liquid has been spilled or objects have fallen into the unit If the unit has been exposed to rain or water If the unit does not operate normally by following the operati
93. sired BNC input on the XVR unit 16 CONNECTING SENSORS TO THE XVR Each XVR unit may have up to 16 Sensor inputs These inputs can be used with devices such as infrared devices motion device glass breakage alarms door and window trips and many more The Sensors can be set to Normally Open or Normally Closed inside the software There are 4 Common Grounds and 16 sensor inputs There is no power supplied to the ports so an external power supply must be used if power is necessary 16 Channel Common Ground Sensor Inputs 4 Channel Sensor Inputs Common Ground 17 CONNECTING CONTROL OUTPUTS TO THE XVR Each XVR unit may have up to 4 Control Outputs These outputs can be used to trigger devices such as Sirens Phone Dialers Lights and any other relay activated device There is no power supplied to the ports Use an external power supply if necessary 16 Channel 1 CAMERA 75 0 TERM 16 Siren Alarm Outside Relays lo External Power Supply DC 12V 4 Channel 9 Use 12V below 300mA For controlling lights or other devices use another external relay Maximum voltage is 24V AC 1 amp Output uses a Form C Relay LOOPING OUTPUTS The 16 Channel XVR unit may have up to 16 Looping outputs Depending on the destination of the outputs each output may have to be terminated The outputs are located on the BNC Connector Cable Attach the cable to the input for the BNC Connector
94. sor s to that camera using the Sensor Connection checkboxes Click the Network Setup Button and make sure that Disable Remote Control is not checked The Emergency Agent uses one port to transfer the data through the Emergency Port The port can be adjusted inside the Network Setting Menu if necessary It is recommended that the default setting should be used unless the port must be changed Click the Schedule Setup Button Enter the IP Address of the computer running the Emergency agent software Click the box next to the IP Address to enable it Select the Sensor Radio Button Create a schedule for the appropriate sensor Click Apply Emergency IP gt Use IP 0 0 0 0 97 REMOTE SOFTWARE OVERVIEW 98 The XVR unit was specifically designed to be fully operated and maintained remotely It connects using the standard TCP IP protocol thorough connection types such as DSL Cable Mode T1 ISDN 56K Modem LAN and more The Surveillix Remote software allows you to view live video search through archived video export images and video clips and have virtually full Setup control Highlights Search archived video View live video Export images and video clips Control relay outputs Setup administration Basics The XVR can have up to 5 simultaneous remote connections Each user can perform functions on the XVR unit and will not affect the other users The only exceptions to this are accessing Setup and
95. splays video channels and at specified intervals sequences through each selected channel Auto Sequence setting 1 4 Division 9 16 Division 7 10 13 Division 1 Division Auto Sequencing o Select All O gt Custom mode Skip 0 FPS O Channel EE interval cc ance 1 Division Tabs These three tabs present the various division options for Auto Sequencing Ex 4 division creates a quad display 2 Channel Selection Click each channel to include in Auto Sequencing 3 Select All Clicking this button causes all channels to be included in Auto Sequencing 4 Auto Sequencing settings This area allows users to define settings for Auto Sequencing Custom Mode allows users to define non standard divisions Skip 0 FPS Channel causes cameras with no video signal to be skipped The Interval Menu allows users to select the interval in seconds between switching Cameras 5 Division selections Each Division Section allows the user to define which cameras will be included in the sequence Check individual Cameras to include in the Auto Sequence 48 NETWORK SETUP Network Setup allows the user to adjust settings such as Ports setup emergency PPP information for use with the Emergency Agent and enable Remote Access O gt Disable Remote Control View addre
96. ss Transport Setup Quality NORMAL X Transport Rate 100 solution 360 240 Network Setup PPP Setup Emergency TimeOut Value Ja Use Per Emergency Port ph Password al 1024 5000 Center Port po 1024 5000 Phone Number Image Port 2002 1024 5000 Search Port 2003 1024 5000 eb Function r Two way Audio Communication FT web Viewer iDVR Enable Audio Communication foo Audio Port 2002 1 Disable Remote Control Enables or disables access to the XVR from remote connections 2 Quality Adjusts the resolution quality when transferring video to a remote client 3 Resolution Adjusts the resolution of the images being sent to remote clients By setting the resolution low the images will be sent faster however the image quality will be reduced considerably 4 Network Setup Specifies the Ports to use when transferring data 5 Web Function Enables the use of the Web Viewer interface 6 View IP Address Allows the user to view the IP configuration of the XVR 7 Transport Rate Transport Rate is essentially a bandwidth throttle This throttle is based on percentage of free network 8 PPP Setup Emergency Defines the modem and PPP information to dial to a remote client when the Emergency Agent is activated 9 Two way Audio Enables Two Way Audio communication between the XVR and a remote location Communication
97. surveillix XVR Digital Video Recorder User Manual model no XVH1 6 1 20 X XVR16 60 X XVR4 120 X TO 5 H DIGITAL VIDEO RECORDER Please carefully read these instructions before using this product TO 6 B A Save this manual for future use 27812AC Surveillix XVR User Guide Manual Edition 27812AC FEBRUARY 2007 Printed in USA No part of this documentation may be reproduced in any means electronic or mechanical for any purpose except as expressed in the Software License Agreement Toshiba shall not be liable for technical or editorial errors or omissions contained herein The information in this document is subject to change without notice THE INFORMATION IN THIS PUBLICATION IS PROVIDED AS IS WITHOUT WARRANTY OF ANY KIND THE ENTIRE RISK ARISING OUT OF THE USE OF THIS INFORMATION REMAINS WITH RECIPIENT IN NO EVENT SHALL TOSHIBA BE LIABLE FOR ANY DIRECT CONSEQUENTIAL INCIDENTAL SPECIAL PUNITIVE OR OTHER DAMAGES WHATSOEVER INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF BUSINESS PROFITS BUSINESS INTERRUPTION OR LOSS OF BUSINESS INFORMATION EVEN IF TOSHIBA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND WHETHER IN AN ACTION OR CONTRACT OR TORT INCLUDING NEGLIGENCE This software and documentation are copyrighted All other rights including ownership of the software are reserved to DVR Support Center TOSHIBA and Surveillix are registered trademarks of TOSHIBA CORPORATION in the Uni
98. ted States and elsewhere Windows and Windows 2000 are registered trademarks of Microsoft Corporation All other brand and product names are trademarks or registered trademarks of the respective owners The following words and symbols mark special messages throughout this guide WARNING Text set off in this manner indicates that failure to follow directions could result in bodily harm or loss of life CAUTION Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information LIMITED WARRANTY DIGITAL VIDEO RECORDER The Imaging Systems Division of Toshiba America Information Systems Inc ISD makes the following limited warranties These limited warranties extend to the Original End User You r Limited Two 2 Year Warranty of Labor and Parts The Imaging Systems Division of Toshiba America Information Systems warrants this product and parts against defects in material or workmanship for a period of two years from the date of original retail purchase by the end user During this period ISD will repair or replace a defective product or part with a new or refurbished item The user must deliver the entire product to the Surveillix DVR Repair Facility The user is responsible for all transportation and insurance charges for the product to the DVR Repair Facility ISD reserves the right to substitute Factory Refurbished Parts and or Factory Refurbished Product in p
99. ternal Modem This 56K modem allows the user to connect the XVR to a standard phone line Using this modem either connect the unit to the Internet or allow a direct XVR to computer connection 3 PW UPS UPS Power Backup UPS Power Backups allow your XVR unit to remain fully functional even in the event of a power failure UPS Power Backups also even the fluctuating power current out to provide a consistent reliable power flow This creates a stable environment for the XVR unit and reduces failure 4 NP 4PKVM 4 Channel KVM Switch The 4 Channel KVM switch allows you to have multiple boxes up to 4 using only one keyboard mouse and monitor You can simply switch between the XVR units using the keyboard 5 501 POS Interface 01 ATM Interface 7 P1550LA 15 LCD Monitor 15 Flat screen monitor 8 P1750LA 17 LCD Monitor 17 Flat screen monitor 9 P1950LA 19 LCD Monitor 4 9 Flat Screen monitor 13 KEYBOARD SETUP To attach the keyboard to the XVR unit plug the end of the Keyboard into the keyboard PS 2 Port located on the back of the machine The keyboard PS 2 Port can be identified by the purple color Refer to the Rear Panel Connectors diagram for more information KEYBOARD AND MOUSE SETUP 14 To attach the mouse to the XVR unit plug the end of the mouse into the mouse PS 2 Port located on the back of t
100. the PPS that will be recorded by the XVR under normal recording conditions The total PPS of all blue sliders may not exceed the recording PPS of the XVR unit The PPS of a red slider may not exceed that of the blue slider for the same channel The dual sliders allow configuration of the XVR to record at a lower PPS while still being able to transmit at a higher PPS to remote connections Ex If a camera channel is set to 25 PPS blue and 7 PPS red the XVR will record at 7 PPS and users viewing live video remotely can receive up to 25 PPS Frame Setup 4 Channel Video Format Video Out time sec Q Te lt o _SetDefaut_ Total FPS is 40 120 Resolution Quality Sensitivity e 01 10 Bea Noma JOD 02 10 J 360x240 Noma ii O 03 10 Jasox240 y Noma L 04 10 A AF JO 1 Video Format Displays the Video Format NTSC PAL 2 Set Default Resets all camera settings to their default values 3 Number of Frames Displays the number of PPS that are selected for recording 4 Frame Select Move the slider to select the number of PPS to record 5 Resolution Sets the recording resolution of the camera channel 6 Quality Sets the quality of the video recorded by XVR Lower quality video has a smaller file size but appears more pixilated 7 Sensitivity Sets the Keyframe refresh rate Adjusting this setting can have negative eff
101. the attached IEEE 1394 device 4 Start Backup Initiates the backup process 5 Browse Opens a menu for adding backup drives or folders not displayed in the Select Backup Media Menu 6 Network Drive Allows browsing to and selecting of a remote network location for backing up video to 7 Backup Order Allows setting of the order in which drives are used for backing up data to 8 Select Backup Media Allows selection of drives and folders to back up video to 9 Include Viewer When checked copies the Backup Viewer application onto the DVD ROM or DVD being used for backup and sets the disc to auto run the viewer 10 Fixed HDD When checked displays all hard drives on the system 11 Backup Status Displays the size of all video currently selected for backup the available size of the media currently selected for backup to and the dates and times of video currently selected for backup 12 Calendar Select a date to back up video from blue highlights indicate dates with recorded video in them 82 Clip Screen Overview The Clip Screen is used for backing up video recorded by individual cameras for a selected period of time to a specified storage location x Backup Center General Schedule Clip 5 Channel Selection Description Backup Drive Chanel Name Clip Information Enni Rod Cam2 Position2 Wie Cam3 Position3 worker administrator Cam4 Positiond Cam5 Position5 Cam6 Position Cam Position Cam8 Positi
102. tings file and click Save The DVR Utility will export the XVR settings and automatically close 5 Click the OK Button to close the VFormat Utility IMPORTING XVR SETTINGS 1 Exit to Windows by clicking the Exit Button on the Main Display Screen and selecting Restart in Windows Mode See the Display Screen section later in this chapter Click Start gt Programs gt Surveillix gt VFormat Click the Import Button in the System Settings Tool section Select the location of the settings file to import and click Open Click Yes to import the data file Click the OK Button to close the VFormat Utility on Ro 24 DISPLAY SCREEN Each time the XVR is started the program defaults to the Display screen The following diagram outlines the buttons and features used on the Display screen You should become familiar with these options as this is the screen that will be displayed the majority of the time 09 BACKUP sensor 2 3 4 5 6 100 41 4 15 4 15 16 0 9 10 4 92 A Aa As A 1 Search Opens the Video Search Display 2 Backup Displays the Backup Center Window 3 PTZ Opens the Pan Tilt Zoom Controller 4 Setup Displays Setup Menu from which all customizable settings can be edited 5 Login Allows you to login as a different user 6 Exit Displays several options including Shut Down Restart and Restart
103. tion detection areas 34 Full Screen Pop up Beep on detect Full Screen Pop up on Sensor Regular Interval Recording o Regular interval recording Select Camera Channel 1 7 Ao Motion Regions Create one or more Motion Regions on the screen to the left by holding down the left mouse button and dragging the mouse across the video You can create up to 5 Motion Regions per camera Clear All Current Motion Regions Clear the selected Camera Full Motion Area Apply to all Channels Alarm Output Alam Output ControlNO 1 5 Duration 10 Seconds Post Alarm MOTION 10 Seconds Post Alarm SENSOR 10 Seconds HH MM SS 00 00 00 H 1 Beep on Detect When motion is detected an alarm sounds 2 Full Screen Pop Up When motion is detected the camera displays in full screen mode 3 Clear Clears all Motion Regions on the selected camera 4 Apply to all Channels Applies the current motion regions to all camera channels 5 Sensitivity Adjusts the sensitivity within the designated Motion Area 6 Alarm Output Enables the Alarm Output The Alarm Output defaults to Control Output 16 the System designated default for an external alarm 7 Pre Alarm Adjusts the amount of seconds recorded before an alarm event 8 Post Alarm Motion Adjusts the amount of seconds recorded after a Motion alarm event 9 Post
104. to connect Audio and Spot Monitor Cable 11 RJ 45 Network Jack 3 Cooling Fan 12 Audio Line In not used 4 IEEE AC Power Connector 13 Audio Speaker Out 5 PS 2 Mouse Input 14 Audio Microphone In not used 6 PS 2 Keyboard Input 15 RS 485 Interface 7 DB 9 Serial Input 1 16 Sensor Inputs Relay Outputs 8 LPT Parallel Printer Port 17 Power Switch 9 DB 9 Serial Input 2 10 GETTING STARTED This chapter includes the following information e Included Components e Setting the XVR Hardware e Optional Components 11 IDENTIFYING INCLUDED COMPONENTS Surveillix XVRs come with a mouse keyboard and selected software and cables Identify the following components to make sure everything has been properly included with the new XVR unit If any of the following items are missing contact the dealer to arrange a replacement XVR Unit Mouse Keyboard TOSHIBA Repair Disc Software Disc Power Cable PTZ Adapter BNC Connector Cable Audio Spot Monitor Cable Rack Mount Attachments with 16 Channel Only 4 Channel Only Screws surveillix O XVR Key XVR Manual 12 OPTIONAL COMPONENTS To fully utilize the XVR units potential several optional Surveillix components are listed below Contact the dealer for more information 1 GB NIC Gigabit Network Card Increase data transfer rate with a faster network card 2 NP FM56USB 56K Ex
105. ves 81 General Backup Screen The General Backup Screen is used for performing bulk backup of video recorded by all cameras for a selected period or periods of time to a specified storage location Backup Center General Schedule Cip January 2007 124 45 6 10 n 13 14 15 16 17 18 19 20 21 22 28 24 25 28 27 28 29 30 31 4 8 58 lt Backup Status Sun Mon Tue Wed Thu Fr Sat Hour Select Backup Media 09 10 11 12 13 14 15 00 01 c2 07 08 Description Backup Size 0 MB Media Size 0 MB No Backup ltem lt CD ROM d Op Oa Fixed HDD V Include Viewer FreeSpa BackupSpace Number of Me 226603 226603 OMB Fr 0 19115 19115 198118 19115 Fixed drive No Data Recorded Time Selected Time Remote dii Remote dii Eject CD 3 gt Quick Format IEEE 1394 2 Start Backup 4 Cancel Backup Order NetWork Drive Browse 8 7 6 5 1 Hour Minutes Displays recording data in hourly 24 horizontal columns and 10 minute 6 vertical cells segments Green cells indicate time with recorded video Red cells indicate time selected for backup 2 Eject DVD ROM Ejects the DVD ROM from the System 3 Quick Format IEEE Performs a quick format of
106. video on the main display screen The camera number will appear inside the PTZ controls 7 Using the PTZ controls move the PTZ around ADVANCED PTZ SETUP Channel Channel 01 Position 714 Enable Pan Tit 2 I Beversef o9 Rs485 R5232 Preset amp Tour Protocol IA Ed Travel Speed ned viri Dwell Time sec 1 RE Setting End Fa Par Open PTZ Controller Ao Tour Schedule es p Camera Detail Menu Address Setling Preset State RX Address 1 7 y mre El RX Address 2 po Tr Bl E Driver Address 0 a Previous ID LS PSE New ID Serial Port Setting M1 y Baud Rate 9600bps y Parity NONE Data Bits 8 E Stop Bits 1 E 1 Enable Pan Tilt Enables the XVR to control the PTZ camera RS 232 RS 485 Defines how to send the PTZ signal to the camera 2 RS 2321RS485 3 Select Camera Selects the current camera to be edited 4 On Screen Compass Allows on screen control of a PTZ camera i Bi in a different way there can be multiple methods options allows for attaching several XVRs to the PTZ chain 7 Defines the specific settings to transmit to the PTZ 8 Pan Speed Increases or decreases the Pan speed Tilt Speed Increases or decreases the Tilt speed Zoom Speed Increases or decreases the Zoom speed Focus Speed Increases or decreases the Focus speed Used to create Presets and

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