Home

Toshiba PQQ14U004001 Personal Computer User Manual

1. In the input field enter a name that is descriptive enough to be easily understood in the future such as Before installing Brand X Accounting app Then click Create The Windows operating system creates the restore point automatically stamps it with the current date and time and displays a message that the restore point was successfully created Click Close Then at a later time you can re establish your Windows configuration using the saved restore point To do this 1 NOTE Click Start All Programs Accessories System Tools and then System Restore Select Recommended restore or Choose a different restore point and then click Next The timestamp and description of each restore point is displayed This list may contain restore points that you did not create Restore points labeled System Checkpoint were automatically created by the Windows operating system Other restore points may have been created automatically by applications when they were installed If you selected Choose a different restore point in step 2 select the restore point you want to use and then click Next Verify that the restore point you selected is the correct one If it is not click Back to return to the previous step Close all programs and save all open files Click Finish and then Yes to begin the system restore Your Windows operating system configuration will now be restored to the state it was in when the
2. General Password Dispi Bost Setting a TOSHIBA HW Selup progiam alowe you to conbypare you computer Setup BIOS Version 0 5 04 06 2012 EC Verion au ox tance Sample Image TOSHIBA HWSetup screen General tab options The TOSHIBA HWSetup screen may have the following tabs ts Boot Setting Allows you to change the sequence in which your computer searches the drives for the operating system You can also manually choose the Boot Priority by pressing the power button to power on the computer then quickly pressing the F12 key Select the boot device by pressing the arrow keys then pressing the Enter key Boot Speed Reduces the time needed for the BIOS to initialize using either the Fast or Normal settings NOTE Since the system is a quick booting system you must press the keys immediately after pressing the power button General This tab allows you to view the current BIOS version or change certain settings back to their default values 2 LAN This tab allows you to set networking functions Utiliti 1 02 POIRA Sleep Utility Ww Password This tab allows you to set a user password Ww Display tThis tab allows you to select the internal LCD and or external monitor when the computer boots up Ww Keyboard This tab allows you to set conditions for the keyboard USB This tab allows you to set conditions for USB TOSHIBA Sleep Utility
3. You may need to update your keyboard driver Refer to the documentation that came with the keyboard or to the keyboard manufacturer s Web site The keyboard you connected may be defective or incompatible with the computer Try using a different make of keyboard Display problems Here are some typical display problems and their solutions The screen is blank Display Auto Off may have gone into effect Press any key to activate the screen You may have activated the instant password feature by pressing Fn and F1 simultaneously If you have registered a password press any key type the password and press Enter If no password is registered press any key The screen reactivates and allows you to continue working The screen does not look correct You can change the display settings by clicking a blank area of the desktop with the secondary control button then clicking Personalize This opens the Personalization window Choose a theme for your desktop background under Colors Sounds and Screen Saver or change the settings for each of these components individually Click Display and then Change display settings to choose the screen resolution For more information see the Windows online Help 6 If Something Goes Wrong Disk or storage drive problems Small bright dots appear on your TFT display when you turn on your computer Small bright dots may appear on your screen display when you turn on your computer You
4. 2 Make sure the drive s in use indicator light is off 3 Press the drive s eject button The disc tray slides partially out of the drive 4 Grasp the tray and pull it fully open Sample Illustration Drive tray fully extended 5 Hold the disc by its edges and check that it is free of dust If the disc is dusty clean it with a clean dry cloth 6 Place the disc carefully in the disc tray label side out Sample Illustration Positioning the disc in the drive 7 Gently press the disc onto the center spindle until it clicks into place 12 Learning the Basics Using the optical disc drive CAUTION Handle DVDs Blu ray Discs and CDs carefully making contact only with the center hole and edge Do not touch the surface of the disc Do not stack discs If you incorrectly handle the discs you could lose data 8 Make sure the disc is completely on the spindle and is lying flat on the tray CAUTION lf you insert the disc incorrectly it may jam the drive If this happens contact Toshiba support for assistance 9 Push the disc tray in by pressing gently on the center of the tray until it clicks into place You are ready to use the disc Playing an audio CD Insert an audio CD and close the disc tray If the computer is turned on the default player opens To play the CD or to pause click the Play pause button To stop the CD click the Stop button A CAUTION Before putting on headphones to
5. 1 Click the Start button and in the Search field type Power Options In the list that appears above click on your selection Computing TI Power Plans The Windows Power Options window appears Select a power plan Power plam can help you mamase your computer s performance or conterve energy Make a plan active by tatecting or choose a plan and customize by changing its power settings Jet me mre prat power seca Plans shown on the battery meter Maken ed rec oememeeated Change plan Lettings Automatically balances performance with energy consumetion on capable hardware o Change plan umng saves energy by the settings recommended by TOSHEA Show addaienal plans Sample Image Windows Power Options window 2 Select an appropriate plan for your work environment or create your own custom plan 3 Click Create a power plan in the left pane to set up a new plan NOTE To edit a plan or to edit advanced settings continue to the following steps 4 Click Change plan settings to choose the plan you want to edit This screen allows you to change basic settings 5 Click Change advanced power settings to access settings for internal storage drive power save time etc You can click on the plus signs to expand each item and to see what settings are available for each item 6 Click OK to save the plan changes you have performed By default the two power plans eco and Balanced are satisfactory for most
6. C Erase the hard disk Delete all the data and partitions from your hard drive rae Sample Image Selecting a process screen 6 The Recovery of Factory Default Software screen appears Select Recover to a custom size partition lt Recovery of Factory Default Software gt Please select a recovery method Recover to out of box state System Recovery Options are induded Recover without changing the hard drive partitions Recover to o custom size portition The size of hard disk 298 ca The size of deve C TED co 60 287 cance Sample Image Recovery of Factory Default Software screen 50 Getting Started Recovering the Internal Storage Drive 7 Use the on screen arrow buttons in The size of drive C field to set the partition size 8 Click Next A confirmation message displays reminding you that all data will be lost during the recovery process Be sure to save your work to external media before proceeding see Backing up your work on page 68 9 Click Next to begin the recovery When the recovery process is complete a message displays indicating that the C drive has been recovered 10 Click Finish to restart the computer Creating recovery media It is strongly recommended that you create recovery media If the recovery files on your internal storage drive become corrupted or are deleted you can restore your system from your recovery media Also if your original internal storage
7. F file A collection of related information saved on disk with a unique name A file may be a program information used by a program or a document See also document File Allocation Table FAT The section of a storage drive that keeps track of the location of stored files file name A set of characters that uniquely identifies a file within a particular folder It consists of two parts the actual name and the file name extension See also file extension file extension The three characters following the period pronounced dot at the end of a file name The extension indicates the type of file Examples are exe for program files and hlp for help files See also file name folder Also called directory A container for organizing files saved to a disk A folder is symbolized on screen by a graphical image icon of a file folder A folder can contain files and other folders format verb To prepare a blank disk for use with the computer s operating system Formatting creates a structure on the disk so the operating system can write information to the disk or read information from it frontside bus The primary pathway bus between the CPU and the computer s main memory Also called system bus See also bus function keys The keys labeled F1 through F8 typically located on the keyboard Their function is determined by the operating system and or individual programs G ground A conductor to wh
8. This utility displays whether the USB Sleep and Charge function is enabled or disabled and shows the position of the USB port that supports the USB Sleep and Charge function Starting the TOSHIBA Sleep Utility Click the Start button and in the Search field type Sleep Utility In the list that appears above click on your selection USB Sleep and Charge Your computer can supply USB bus power DC 5V to the USB port even when the computer is in Sleep mode Hibernation mode or shutdown state powered off This function can only be used for the port that supports the USB Sleep and Charge function hereinafter called compatible port Compatible ports are USB ports that have the 4 symbol icon You can use the USB Sleep and Charge function to charge certain USB compatible external devices such as mobile phones or portable digital music players However the USB Sleep and Charge function may not work with certain external devices even if they are compliant with the USB specification In those cases power on the computer to charge the device Utiliti TOSHIBA Sleep pie 1 03 NOTE When USB Sleep and Charge function is set to Enabled USB bus power DC 5V will be supplied to the compatible port even when the power of the computer is turned OFF USB bus power DC 5V is similarly supplied to the external devices which are connected to the compatible ports However some external devices cannot be
9. Chat with others and have them see you while using instant messaging IM programs K 2 Ww Have video conference calls NOTE To email instant message or video conference you must be connected to the Internet Depending on your computer model the process of sending email taking pictures or recording video messages may vary To access the Web Camera click the Start button and in the Search field type Web Camera In the list that appears above click on your selection The Web Camera indicator light glows when the Web Camera is active Using the Memory card reader Available on certain models The Memory card reader supports the use of Secure Digital SD SDHC SDXC or MMC MultiMediaCard media These media can be used with a variety of digital products digital music players cellular phones PDAs digital cameras digital video camcorders etc CAUTION To usea micro or mini SD Card an SD adapter is required The Memory card reader may also support other types of media NOTE Do not use the Copy Disk function for this type of media To copy data from one media to another use the drag and drop feature of the Windows operating system 86 Exploring Your Computer s Features Using the Memory card reader Inserting memory media The following instructions apply to all types of supported media devices 1 Turn the media so that the contacts metal areas are face down 2 P
10. To recover the original factory image using the utilities on your computer s internal storage drive 1 Make sure the computer is turned off 2 While powering on your computer press the F12 key when the initial TOSHIBA screen displays The boot menu appears 3 Using the arrow keys to scroll down select the HDD Recovery option and then press the ENTER key 4 A warning screen appears stating that when the recovery is executed all data will be deleted and rewritten unless the Recovery of Factory Default Software with user s data option is selected in the next step Click Yes to continue Sample Image Warning screen Getting Started At Recovering the Internal Storage Drive 5 When the Toshiba Recovery Wizard opens and the Selecting a process screen displays select Recovery of Factory Default Software and then click Next lt Selecting a process gt Please select an option el ea So Recover to out of box state Recovery of Factory Default Sofware with user s data Recover to out of box state plus saving all data under C Users Erase the hard disk Delete all the dota ond partitions from your hord drive tess __concet_ Sample Image Selecting a process screen 6 The Recovery of Factory Default Software screen appears Select Recover to out of box state lt Recovery of Factory Default Software gt Please select a recovery method Recover to out of box state
11. Utilities on page 89 Caring for your computer This section gives tips on cleaning and moving your computer NOTE Please handle your computer carefully to avoid scratches and damage Cleaning the computer CAUTION Keep liquids including cleaning fluid out of the computer s keyboard speaker and other openings Never spray cleaner directly onto the computer and or display Never use harsh or caustic chemical products to clean the computer To keep your computer clean gently wipe with a lightly dampened cloth Moving the computer Before moving your computer to a new location even across the room make sure all drive activity has ended the internal storage drive and optical disc drive indicator lights stop glowing and all external peripheral cables are disconnected WARNING Before moving your computer shut down the computer and disconnect the power cable cord Getting Started 59 Caring for your computer Using a computer lock You may want to secure your computer to a heavy object such as your desk The easiest way to do this is to purchase an optional computer lock cable For more information on purchasing a cable lock visit accessories toshiba com Sample Illustration Computer lock cable To secure the computer 1 Wrap the cable through or around some part of a heavy object Make sure there is no way for a potential thief to slip the cable off the object 2 Pass the locking
12. When you use B uetooth cards from TOSHIBA close to 2 4 GHz Wireless LAN devices B uetooth transmissions might slow down or cause errors If you detect certain interference while you use Bluetooth cards from TOSHIBA always change the frequency move your computer to the area outside of the interference range of 2 4 GHz Wireless LAN devices 40 meters 43 74 yards or more or stop transmitting from your computer Please contact TOSHIBA computer product support on Web site http www toshiba europe com computers tnt bluetooth htm in Europe or support toshiba com in the United States for more information Bluetooth and Wireless LAN devices operate within the same radio frequency range and may interfere with one another If you use Bluetooth and Wireless LAN devices simultaneously you may occasionally experience a less than optimal network performance or even lose your network connection If you should experience any such problem immediately turn off either one of your Bluetooth or Wireless LAN Please contact Toshiba computer product support on Web site http www toshiba europe com computers tnt bluetooth htm in Europe or support toshiba com in the United States for more information Bluetooth Wireless Technology and Your Health The products with Bluetooth wireless technology like other radio devices emit radio frequency electromagnetic energy The level of energy emitted by devices with Bluetooth wireless technology however is mu
13. Ww Use Error checking and Disk Defragmenter regularly to check and optimize disk space and improve performance gt Scan all new files for viruses This precaution is especially important for files you receive via external media email or download from the Internet K Ww Take frequent breaks to avoid repetitive motion injuries and eyestrain K Do not turn off the computer if a drive indicator light indicates a drive is active Turning off the computer while it is reading from or writing to a disk may damage the disk the drive or both NOTE The Windows operating system records information such as your desktop setup during its shutdown procedure If you do not let the Windows operating system shut down normally details such as new icon positions may be lost Using the wireless mouse Your computer comes with a wireless mouse The wireless receiver comes installed on your computer Scroll wheel Battery light Sample Illustration Mouse 62 Learning the Basics Using the wireless mouse Replacing the batteries Batteries are required to power the wireless mouse The battery light glows red when the battery power is low To replace the batteries 1 Mouse ON OFF switch Save your work and turn the mouse upside down Connect button Battery cover Sample Illustration Mouse underside 2 nA nn A Q Slide the mouse ON OFF switch on the underside to the O
14. eT Sample Illustration Removing the memory module Getting Started 3 Adding memory optional 4 Replace the memory module slot cover and secure it using the screw WARNING Always make sure your computer and AC adaptor have adequate ventilation and are protected from overheating when the power is turned on or when an AC adaptor is connected to a power outlet even if your computer is in Sleep mode In this condition observe the following s Never cover your computer or AC adaptor with any object s Never place your computer or AC adaptor near a heat source such as an electric blanket or heater Never cover or block the air vents including those located on the back of the computer s Always operate your computer on a hard flat surface Overheating your computer or AC adaptor could cause system failure computer or AC adaptor damage or a fire possibly resulting in serious injury 5 Reconnect the cables 6 Restart the computer G TECHNICAL NOTE You must have at least one memory module installed for the computer to work wh Checking total memory When you add or remove a memory module you can check that the computer has recognized the change To do this o Click Start Control Panel System and Security and then System The System window appears Installed memory RAM is displayed below the System heading If the computer does not recognize the memory configuration turn
15. 4 Click Next A confirmation message displays reminding you that all data on the internal storage drive will be lost Be sure you have saved your work to external media see Backing up your work on page 68 and created recovery media see Creating recovery media on page 50 before proceeding Click Next to begin erasing the internal storage drive When the recovery process is complete a message displays indicating that the internal storage drive has been erased Click Finish to restart the computer 56 Getting Started Checking the internal storage drive operating status Checking the internal storage drive operating status After restoring your internal storage drive you can check its status as follows 1 Click Start button and in the Search field type Computer Management In the list that appears above click on your selection 2 Click Disk Management Installing drivers and applications The TOSHIBA Application Installer allows you to reinstall the drivers and applications that were originally bundled with your computer To reinstall drivers and applications 1 Click the Start button and in the Search field type TOSHIBA Application Installer In the list that appears above click on your selection 2 Click Next 3 Click the item you want to install 4 Click Install 5 Follow the on screen prompts to complete the installation process Connecting an external device You can easily attach a
16. 74 memory module 35 memory module slot cover 32 restore points troubleshooting 124 restoring your work 68 S safety icons 19 precautions 22 saving files 67 Search programs and files field starting a program 66 selecting power plan options 76 setting up adding memory optional 30 communications 82 computer 23 software Setup Wizard 29 work environment 21 settings customize computer settings 58 Shut down button 31 computer 31 software Setup Wizard 29 software program starting 66 starting from Start menu 67 sounds recording 83 speakers using external 84 start button 81 starting a program 66 Search programs and files field 66 Windows Start menu 67 58 Index starting a program from Start 67 Startup menu problem solving 111 supervisor password deleting 96 supervisor password set up 95 system indicator lights drive in use indicator 70 LEDs 28 85 T taskbar 82 tips for computing 60 Toshiba online resources 74 registering computer Toshiba Web site 29 worldwide offices 130 TOSHIBA Accessibility 106 Toshiba accessories memory 30 TOSHIBA Application Installer 94 TOSHIBA Assist 90 Connect tab 91 Optimize tab 93 Protect amp Fix tab 92 Secure tab 91 TOSHIBA Button Support 105 TOSHIBA eco power plan 78 TOSHIBA eco Utility 107 TOSHIBA Face Recognition Utility 98 TOSHIBA Hardware Setup 101 TOSHIBA PC Diagnostic Tool Utility 99 TOSHIBA PC Health Monitor 108 Toshiba remote control 88 using 88 TO
17. Available on certain models Hot Keys TOSHIBA Cards Hot key functions 1 3 Zoom Display resolution This TOSHIBA Card or hot key switches screen resolution Selecting this Card or pressing the hot key displays the following options Space bar Normal 006 Sample Image Screen resolution options Cycle through the screen resolutions then select the desired resolution Appendix B Power Cord Cable Connectors Your computer ships with the correct power supply for the country of purchase This appendix shows the shapes of the typical AC power cord cable connectors for various parts of the world USA Canada UL approved CSA approved United Kingdom Europe VDA approved 0 NEMKO approved BS approved Australia AS approved 138 Glossary y S TECHNICAL NOTE Some features defined in this glossary may not be available on your computer 2 Acronyms The following acronyms may appear in this User s Guide AC Alternating Current BIOS Basic Input Output System BD ROM Blu ray Disc Read Only Memory bps bits per second CD Compact Disc CD ROM Compact Disc Read Only Memory CD RW Compact Disc Rewrite Memory CMOS Complementary Metal Oxide Semiconductor COM1 communications port 1 serial port COM2 communications port 2 serial port CPU Central Processing Unit DC Direct Current DMA Direct Memory Access 139 40 Glossary DIMM Dual Inline Memory Module DOS Disk Operatin
18. Data and system configuration backup in the Windows operating system The Windows operating system offers some easy to use features for backing up your Windows settings and your data documents and other important files Take advantage of these features to protect yourself from much more difficult and time consuming restoration procedures and to safeguard your valuable data from loss Saving system configuration with restore points The System Restore feature of the Windows operating system quickly creates restore points snapshots of your Windows operating system configuration and saves them for later recall If you experience problems after installing some new hardware or software you can easily select a previously established Control Point to turn back the clock restoring the Windows operating system to the state it was in just prior to the installation This is much easier and more effective than uninstalling the hardware or software which often leaves behind unwanted files and settings It is also easy to undo a restore point selection if you change your mind If Something Goes Wrong 25 Develop good computing habits Follow these steps to create a restore point using the System Restore utility 1 5 Click Start Control Panel System and Security and then System In the left pane click System protection The System Protection tab of the System Properties window appears Click Create
19. F1 The Help and Support window appears 2 Then do one or both of the following In the Search programs and files field type in the topic for which you need help and follow the on screen instructions If Something Goes Wrong 3 Fixing a problem with Device Manager Click one of the options listed in the window and then follow the on screen instructions You can connect to Support Online by clicking the Ask button and then clicking Microsoft Customer Support or by going to Toshiba support at support toshiba com Fixing a problem with Device Manager Device Manager provides a way to check and change the configuration of a device CAUTION Changing the default settings using Device Manager can cause other conflicts that make one or more devices unusable Device Manager is a configuration tool for advanced users who understand configuration parameters and the ramifications of changing them Checking device properties Device Manager provides a way to view the properties of a device Properties include the name of the manufacturer the type of device the drivers installed and the system resources assigned to the device To check a device s properties 1 Click Start Control Panel System and Security and then under System click Device Manager 2 To view the device s installed double click the device type 3 To view the properties double click the device The operating system displays the device Prop
20. In this condition observe the following Never cover your computer or AC adaptor with any object s Never place your computer or AC adaptor near a heat source such as an electric blanket or heater s Never cover or block the air vents including those located on the back of the computer lt Always operate your computer on a hard flat surface Overheating your computer or AC adaptor could cause system failure computer or AC adaptor damage or a fire possibly resulting in serious injury 13 Reconnect the cables 14 Restart the computer TECHNICAL NOTE You must have at least one memory module installed for the computer to work You can now continue setting up the computer When the operating system has loaded you can verify that the computer has recognized the additional memory module If you are adding extra memory after setting up the computer verify that the computer has recognized it correctly as described in Checking total memory on page 37 Removing a memory module If you need to remove a memory module 1 Complete steps 1 6 in Installing a memory module on page 30 to shut down the computer and open the memory module slot cover Do not try to remove a memory module with the computer turned on You can damage the computer and the memory module Do not remove the memory module while the computer is in Sleep or Hibernation mode The computer could hang up the next time you turn it
21. THEREOF Trademarks eco Utility is a trademark of Toshiba America Information Systems Inc and or Toshiba Corporation Adobe and Photoshop are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and or other countries Atheros is a registered trademark of Atheros Communications Inc Blu ray and Blu ray Disc are trademarks of the BD Association 9 Bluetooth word mark and logos are owned by the Bluetooth SIG Inc and any use of such marks by Toshiba is under license Other trademarks and trade names are those of their respective owners HDMI the HDMI Logo and High Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC Intel Intel Core Celeron Centrino and Pentium are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries Memory Stick Memory Stick PRO and Memory Stick PRO Duo are trademarks or registered trademarks of Sony Corporation Microsoft Outlook Windows and Windows Media are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries MultiMediaCard and MMC are registered trademarks of MultiMediaCard Association Secure Digital and SD are trademarks of SD Card Association Wi Fi is a registered trademark of the Wi Fi Alliance All other brand and product names are trademarks or registered trademarks of their
22. The operating system responds differently from the normal routine The screen does not look right Unless a hardware device has failed problems usually occur when you change the system in some way such as installing a new program or adding a device If you experience any of these problems use the options in the Startup menu to fix the problem Using Startup options to fix problems If the operating system fails to start properly you may have to change your system s configuration or verify the startup procedure to fix the problem To do this use the options in the Startup menu To open the Startup menu 1 Restart your computer 2 Press F8 when your computer starts and before Windows starts loading The Windows Advanced Boot Options menu displays these options 2 Ww Repair Your Computer Safe Mode Safe Mode with Networking Safe Mode with Command Prompt K C T F Me 7 kod Enable Boot Logging Enable low resolution video 640 x 480 Last Known Good Configuration advanced 2 C Ww K Ww Directory Services Restore Mode K Ww Debugging Mode C Ww Disable automatic restart on system failure 2 If Something Goes Wrong The Windows operating system is not working Disable Driver Signature Enforcement Start Windows Normally When you highlight each option using the arrow keys Windows displays information about each option at the bottom after Description See
23. an optical disc 72 inserting an optical disc 70 manual eject hole 70 playing an audio CD 72 playing optical media 72 problems 117 recording optical media 73 removing a disc 73 74 troubleshooting 117 using 69 70 optical discs troubleshooting 118 optical media recording 73 optional external devices adding 29 other documentation 20 P password deleting a supervisor 96 deleting a user 97 instant password 95 power on password 95 setting 95 setting a supervisor 95 setting a user 97 supervisor password 95 user password 95 power connecting cable to AC adaptor 25 Index 157 cord cable 25 cord cable connectors 138 energy saving features 75 turning on 28 power button 28 power management 75 optimum performance 75 power plans selecting power plan options 76 precautions safety 22 printer troubleshooting 120 problem solving contacting Toshiba 129 Startup options 111 program starting 66 program starting from Start menu 67 R recording sounds 83 recovery checking internal storage drive operating status 56 creating recovery DVDs media 50 erasing internal storage drive 54 installing drivers and applications 56 internal storage drive 38 out of box state 39 with user s data 42 restoring from recovery DVDs media 52 to custom size partition 48 without changing drive partitions 45 recycle bin icon 80 registering computer 29 removing an optical disc with computer on 73 and optical disc with computer off
24. be faulty If the error recurs without the memory module installed the error is not caused by the memory module TECHNICAL NOTE You must have at least one memory module installed for the computer to work NOTE For this model Slot A is the bottom slot Slot B is the top slot If only one memory module is to be installed it must be installed in Slot A Power and the battery Your computer receives its power through the AC adaptor and power cord cable and from the real time clock RTC battery A faulty AC adaptor or power cord cable will not power the computer Here are some typical problems and how to solve them The ON OFF light does not come on when you plug in the AC adaptor and power cord cable Make sure the AC adaptor and power cord cable are firmly plugged into both the wall outlet and the computer If the ON OFF light still does not come on check that the wall outlet is working properly by plugging in a lamp or other appliance If Something Goes Wrong 5 Keyboard problems Keyboard problems NOTE To capture a print screen of the entire screen press the Fn PRTSC key To capture only the active window displayed press Fn ALT while simultaneously pressing the PRTSC key If while typing strange things happen or nothing happens the problem may be related to the keyboard itself You have connected an external keyboard and the operating system displays one or more keyboard error messages
25. charged solely by supplying USB bus power DC 5V As for the specifications of the external devices please contact the device manufacturer or check the specifications of the external devices thoroughly before use Using the USB Sleep and Charge function to charge external devices will take longer than charging the devices with their own chargers External devices connected to the USB bus power DC 5V function that interfaces with the power ON OFF of the computer may always be in an operational state When there is a current overflow of the external device connected to the compatible port USB bus power DC 5V supply may be stopped for safety reasons WARNING Metal paper clips or hair pins clips will generate heat if they come into contact with USB ports Do not allow USB ports to come into contact with metal products Enabling Disabling USB Sleep and Charge This utility can be used to enable or disable the USB Sleep and Charge function To enable this function select the Enable USB Sleep and Charge check box in the utility To disable this function de select the check box Power supply mode settings Your computer may provide two different charging modes to support various types of USB devices If your computer provides more than one charging mode the charging mode you should select depends on the USB device you want to charge For example Auto Mode which is the default mode will charge a wide vari
26. click the Stop Recording button The Save As dialog box appears 6 To save the file type a file name and then click Save Using external speakers or headphones Your computer is equipped with a full stereo sound system with internal speakers Instead of using the internal speakers you can connect headphones or a pair of external stereo speakers ACAUTION Before putting on headphones to listen turn the volume down Do not set the volume too high when using headphones Continuous exposure to loud sound can harm your hearing TECHNICAL NOTE When using amplified speakers use speakers that require an external power source Other types of speakers will be inadequate to produce sound from the computer To play back sound files through external speakers or headphones 1 Locate the headphone jack on the computer 2 Using any necessary adapters plug the cable from the headphones or external speakers into the headphone jack The headphone jack requires a 16 ohm stereo mini connector Exploring Your Computer s Features 8 Using the Web Camera on To adjust the volume For external speakers use the volume controls on each speaker 7 For headphones use the computer s volume control Using the Web Camera Available on certain models Your computer may come with a built in Web Camera With this Web Camera you can do the following Take pictures and record videos with your computer
27. data on page 42 Recover without This option recovers just your C drive leaving any other changing the internal __ partitions you may have created for example a D drive storage drive partitions intact See Recovering without changing the internal storage drive partitions on page 45 Recover to a custom size partition This option allows you to specify a custom size for the C partition and then restores your C drive to its out of box state Note With this option any changes you made to the C drive and any other drive partitions you may have created are deleted See Recovering to a custom size partition on page 48 Getting Started 39 Recovering the Internal Storage Drive A recovery image of your computer is stored on the internal storage drive and the image can be restored by running the recovery utilities directly from your internal storage drive as described in the sections below However it is strongly recommended that you create recovery media If the recovery files on your internal storage drive become corrupted or are deleted you can restore your system from your recovery media Also if your original internal storage drive fails you can restore your system to a new internal storage drive from your recovery media It is strongly recommended that you create recovery media before using your system for the first time See Creating recovery media on page 50 and Restoring from
28. for the first time do not turn off the power again until the operating system has loaded completely Getting Started 2 Registering your computer with Toshiba CO Setting up your software NOTE The names of windows displayed and the order in which windows appear may vary according to your software setup choices The first time you turn on your computer the Setup Wizard guides you through steps to set up your software Follow the on screen instructions Registering your computer with Toshiba Product registration is strongly recommended and allows Toshiba to send you periodic updates announcements and special offers applicable to your product Product registration can be completed by either visiting the Toshiba Website at register toshiba com or by clicking the Start button and in the Search field type Registration In the list that appears above click on your selection Failure to complete Product Registration will not diminish Customer rights under the Toshiba standard limited Warranty NOTE To register online you must be connected to the Internet Adding optional external devices NOTE Before adding external devices Toshiba recommends first setting up the software After starting your computer for the first time you may want to Add more memory see Adding memory optional on page 30 Connecting external devices see Connecting an external device on page 56 ce 0 G
29. lf you choose to set a supervisor or user password TOSHIBA strongly recommends that you save your password in a location where you can later access it should you not remember it TOSHIBA is not responsible for any losses that may occur to you your organization or others as a result of the inability to access your computer 96 Utilities Setting passwords To set a supervisor password 1 fa 3 r Supervisor Password Click the Start button and in the Search field type TOSHIBA Assist In the list that appears above click on your selection The TOSHIBA Assist window appears On the left side click the Secure tab Click the Supervisor Password icon The Supervisor Password tab of the TOSHIBA Password Utility window appears TOSHIBA Not Registered C Registered r User Password Mode Able to run HWSetup Unable to run HWSetup Sample Image Supervisor Password tab 8 Click Registered Enter your password and then enter it again to verify Click OK The supervisor password utility dialog box appears Select Able to run HWSetup or Unable to run HWSetup and then Click OK Restart the system to complete the process Deleting a supervisor password To delete a supervisor password 1 Click the Start button and in the Search field type TOSHIBA Assist In the list that appears above click on your selection The TOSHIBA Assist window appears On the left side click
30. on and data in memory will be lost In either of the above cases the Sleep configuration will not be saved 36 Getting Started Adding memory optional NOTE The following screen may appear when you turn on the power Windows Error Recove Windows did not shut down successfully If this was due to the system not responding or if the system was shut down to protect data you might be able to recover by choosing one of the Safe Mode configurations from the menu below use the arrow keys to highlight your choice Safe Mode Safe Mode with Networking Safe Mode with Command Prompt Start Windows Normally If Start Windows Normally is highlighted then press Enter If one of the Safe Mode options is highlighted it is best to press Enter to go into Safe Mode then shut down and restart the system at which time Windows should boot back up normally When Safe Mode is suggested this could be a sign that you may need to scan your internal storage drive for errors or defragment the drive If so consult Windows Help and Support 2 Pull the latches away from the memory module The memory module pops up slightly NOTE If your system has the memory modules stacked on top of one another you must remove the top module first before removing installing the bottom module 3 Gently lift the memory module to a 30 degree angle and slide it out of the slot Slot B ef Ole ante I
31. people and do not need to be edited 78 Computing Using the TOSHIBA eco power plan Using the TOSHIBA eco power plan This computer is equipped with the TOSHIBA eco power plan Operating the computer with this power plan enabled reduces electrical power consumption by slightly lowering system performance For example when this power plan is enabled the brightness of the display is reduced and the interval before Sleep mode takes effect is shortened To enable or disable the TOSHIBA eco power plan see Power Plans on page 76 The TOSHIBA eco Utility monitors your power savings from using the eco power plan by tracking real time power consumption and accumulated savings over time To learn how to access the utility see TOSHIBA eco Utility on page 107 For more information on the TOSHIBA eco power plan see the Help file in the TOSHIBA eco Utility window Chapter 4 Exploring Your Computer s Features In this chapter you will explore some of the special features of your computer Exploring the desktop The desktop is the launching pad for everything you can do in the Windows operating system You can use its features to start programs find documents set up system components and perform most other computing tasks HINT The illustrated examples in this guide may appear slightly different from the screens displayed by your system The differences are not significant and do not indicate any chan
32. per second Blu ray Disc BD Offering more storage capacity than DVDs the format was developed to allow for more data storage and to enable recording and playback of high definition video HD BIOS Basic Input Output System Basic instructions stored in read only memory ROM containing the information the computer needs to check hardware and load the operating system when you start up the computer bits per second bps A way of measuring the speed at which information is passed between two devices This is the basic unit of measure used in modem communications and is similar but not identical to the baud rate See also baud rate boot To start the computer The term boot originates from bootstrap program as in pulling itself up by its bootstraps a program that loads and initializes the operating system See also reboot boot disk See system disk boot setting startup sequence The order in which the computer accesses its internal storage drives to locate the startup files Under the default startup sequence the computer looks for the startup files in the external media before checking the internal storage drive bus An electrical circuit that connects the central processing unit CPU with other parts of the computer such as the video adapter disk drives and ports It is the pathway through which data flows from one device to another See also bus speed frontside bus bus speed The speed
33. permission of Toshiba No patent liability is assumed however with respect to the use of the information contained herein 2012 by Toshiba America Information Systems Inc All rights reserved Export Administration Regulation This document contains technical data that may be controlled under the U S Export Administration Regulations and may be subject to the approval of the U S Department of Commerce prior to export Any export directly or indirectly in contravention of the U S Export Administration Regulations is prohibited Notice The information contained in this manual including but not limited to any product specifications is subject to change without notice TOSHIBA CORPORATION AND TOSHIBA AMERICA INFORMATION SYSTEMS INC TOSHIBA PROVIDES NO WARRANTY WITH REGARD TO THIS MANUAL OR ANY OTHER INFORMATION CONTAINED HEREIN AND HEREBY EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE WITH REGARD TO ANY OF THE FOREGOING TOSHIBA ASSUMES NO LIABILITY FOR ANY DAMAGES INCURRED DIRECTLY OR INDIRECTLY FROM ANY TECHNICAL OR TYPOGRAPHICAL ERRORS OR OMISSIONS CONTAINED HEREIN OR FOR DISCREPANCIES BETWEEN THE PRODUCT AND THE MANUAL IN NO EVENT SHALL TOSHIBA BE LIABLE FOR ANY INCIDENTAL CONSEQUENTIAL SPECIAL OR EXEMPLARY DAMAGES WHETHER BASED ON TORT CONTRACT OR OTHERWISE ARISING OUT OF OR IN CONNECTION WITH THIS MANUAL OR ANY OTHER INFORMATION CONTAINED HEREIN OR THE USE
34. retained however all of the data will be moved to this folder during the recovery process As a result any user can access the folders under C backup current date To return the data to your private account you will need to recreate a new account and drag and drop the data into your personal folders Make sure the computer is turned off While powering on your computer press the F12 key when the initial TOSHIBA screen displays The boot menu appears Using the arrow keys to scroll down select the HDD Recovery option and then press the ENTER key Getting Started 43 Recovering the Internal Storage Drive 4 A warning screen appears stating that when the recovery is executed all data will be deleted and rewritten unless the Recovery of Factory Default Software with user s data option is selected in the next step Click Yes to continue Sample Image Warning screen 5 When the Toshiba Recovery Wizard opens and the Selecting a process screen displays select Recovery of Factory Default Software with user s data and then click Next TOSHIBA Recovery Wuard Please select an option Recovery of Foctory Defaut Software Recover to out of box state Recovery of Factory Default Software with user s data Recover to out of box state plus saving all data under C Users Erase the hard disk Delete all the data and partitions from your hard drive Liter gt __ cence Sample Imag
35. system functions and to launch applications Hot Key Cards The Hot Key Cards are used to set or modify the following system functions 2 2 K C Ww Ww Ww Ww K7 Ww 131 Help Display Brightness Internet and Media Mute Wireless ON OFF Zoom Display resolution Hot Keys TOSHIBA Card 132 Hot key fimctions a Using the Hot Key Cards The Hot Key Cards are normally hidden from view The Cards appear when you press the hot key associated with the desired function NOTE Hot keys are keys that turn system functions on and off Hot keys have a legend on the key indicating the option or feature the key controls To use a Hot Key Card Press the hot key associated with the desired function The associated hot key Card appears at the top of the screen with its available options below it Hot key functions Hot key functions are performed using either the Hot Key Cards or by pressing the associated hot key This section lists the available hot key functions NOTE Hot keys are keys that turn system functions on and off Hot keys have a legend on the key indicating the option or feature the key controls This Hot key will display the help file Hot Keys TOSHIBA Cards Hot key functions 1 33 Display brightness This hot key decreases the screen brightness F2 This hot key increases the screen brightness F3 Selecting this Card or pressing either hot key displays the follow
36. the Secure tab Utilities 97 Setting passwords Ss 3 Click the Supervisor Password icon The Supervisor Password tab of the TOSHIBA Password Utility window appears 4 Click Not Registered A pop up screen appears asking for a password 5 Enter the password then click OK 6 Click OK to exit 7 Restart the system to complete the process Using a user password A user password provides power on password protection Setting a user password CAUTION lf you choose to set a supervisor or user password TOSHIBA strongly recommends that you save your password in a location where you can later access it should you not remember it TOSHIBA is not responsible for any losses that may occur to you your organization or others as a result of the inability to access your computer To register a password for the power on password functions 1 Click the Start button and in the Search field type TOSHIBA Assist In the list that appears above click on your selection The TOSHIBA Assist window appears On the left side click the Secure tab Click the User Password icon Click Registered Enter your password and then enter it again to verify Click OK Click OK to exit NA nm A Ww NY Deleting a user password To cancel the power on password function 1 Click the Start button and in the Search field type TOSHIBA Assist In the list that appears above click on your selection The TOSHIBA Assist window appe
37. want to install Sample Image TOSHIBA Application Installer selection screen 4 Click Install then follow the on screen prompts to complete the installation process Utilities 95 Setting passwords Setting passwords Setting a password lets you walk away from your computer while providing additional protection for your files When you set a password you must enter the password before you can work on your computer again TOSHIBA supports several types of passwords on your computer i amp An instant password Secures your open programs and files when leaving the computer temporarily NOTE You need to have created a password for your Windows account to use an instant password Ww A power on password Prevents unauthorized users from starting the computer K7 A supervisor password Prohibits unauthorized users from accessing certain functions such as TOSHIBA Hardware Setup This is useful if more than one person uses the computer When setting up passwords keep the following in mind The user password can be set up under the supervisor password 2 The supervisor password must be set before the user password or the user password must be deleted and then re entered after the supervisor password is set Using a supervisor password A supervisor password prevents other users from changing hardware configuration options Setting a supervisor password CAUTION
38. your Toshiba remote control to play music and videos to view pictures and to watch television programs using the Windows Media Center The remote control helps you navigate media windows on your computer just as a cable TV remote control navigates cable TV options or controls the playback of a video Windows Media Center allows you to Watch pause and record live TV K View slide shows of your photos Play any song in your music library or play CDs or DVDs Using the Toshiba remote control To begin using your remote control 1 Point the remote control at the remote control sensor The remote control sensor is located on the front of your computer Make sure there is nothing blocking the path between your remote control and the remote control sensor 2 If your computer is powered on turn it off or place it in Hibernation mode Using the Toshiba remote control press the green Start button The first time you start Windows Media Center select Continue on the setup page and then select Custom 5 When you reach the page titled Get the Most from Windows Media Center select Yes to allow Media Center to download album cover art DVD cover art current TV guide listings information from online media services and other useful information Chapter 5 Utilities Your computer includes several utilities designed to help you to reconfigure your system to best meet your individual needs Together these a
39. 1 Press Ctrl Alt and Del simultaneously once then click Start Task Manager The Windows Task Manager window appears 2 Click the Applications tab If a program has stopped responding the words not responding appear beside its name in the list 109 0 If Something Goes Wrong Problems when you turn on the computer 3 Select the program you want to close then click End Task Closing the failed program should allow you to continue working If it does not continue with the next step 4 Close the remaining programs one by one by selecting the program name then End Task Closing all programs should allow you to continue working If it does not power off your computer and then restart it Problems when you turn on the computer These problems may occur when you turn on the power The computer will not start Make sure you attached the AC adaptor and power cord cable properly Press and hold the power button for at least 10 seconds Check that the wall outlet is working by plugging in another device such as a lamp Verify that the computer is on by looking at the ON OFF indicator If the indicator is glowing white the computer is on Also try turning the computer off and then on Verify that the computer is receiving power from the external power source by looking at the ON OFF light If the indicator is glowing the computer is connected to a live external power source The computer starts but when y
40. Blu ray Disc playback feature support may vary with each Blu ray Disc Please contact content publisher directly with any questions Do not play a Blu ray Disc when recording a TV program whether live or pre scheduled Doing so may cause Blu ray Disc playback or television program recording errors While playing a Blu ray Disc J title keyboard short cut and resume play functions are not supported Blu ray Disc player does not support HD DVDs Blu ray Discs with high definition content is required for HD viewing Do not place your computer in sleep or hibernate mode while the Blu ray Disc player is running The region code of your Blu ray Disc video must match the region code of your Blu ray Disc player Otherwise the Blu ray Disc will not play properly Region codes can be set from the Blu ray Disc software that came with your computer gt 0 Ww 0 Ww fo Sound system problems No sound is coming from the computer s speakers Adjust the volume control Try pressing Fn Esc to see if volume mute is disabled Check that the volume control on the computer is turned up If you are using external headphones or speakers check that they are securely connected to your computer 20 If Something Goes Wrong Printer problems The computer emits a loud high pitched noise This is feedback between the microphone and the speakers Make sure you have connected t
41. CEDURES Product activation procedures and Microsoft s privacy policy will be detailed during initial launch of the product or upon certain reinstallations of the software product s or reconfigurations of the computer and may be completed by Internet or telephone toll charges may apply Some software may differ from its retail version if available and may not include user manuals or all program functionality The product specifications and configuration information are designed for a product Series Your particular model may not have all the features and specifications listed or illustrated For more detailed information about the features and specifications on your particular model please visit Toshiba s Web site at support toshiba com While Toshiba has made every effort at the time of publication to ensure the accuracy of the information provided herein product specifications configurations prices system component options availability are all subject to change without notice For the most up to date product information about your computer or to stay current with the various computer software or hardware options visit Toshiba s Web site at support toshiba com 8 Introduction This guide This guide This guide introduces the computer s features as well as some basic procedures needed to perform tasks in Windows 7 You can K Read the entire guide from beginning to end s Skim through and stop
42. FF position Slide the Battery cover off Always replace both batteries at the same time with fresh ones Replace the battery cover Slide the mouse ON OFF switch to the ON position WARNING lfa battery is leaking or its case is cracked put on protective gloves to handle it and discard it immediately Always dispose of used battery packs in compliance with all applicable laws and regulations Put insulating tape such as cellophane tape on the electrode during transportation to avoid a possible short circuit fire or electric shock Failure to do so could possibly result in serious injury Learning the Basics 63 Using the wireless keyboard Using the wireless keyboard Your computer comes with a wireless keyboard The wireless receiver comes installed on your computer TOSHIBA SMAD eaWoWoodwWVeIJ ABVVJe Ws Vs Vile ee WW Wh WN a wun JOGUE BYE te IJAJU L t s JJ SAIL ee JIE JIII ee E z 0 ENTER Ile JEJ BA JL Sample Illustration Keyboard Replacing the batteries Batteries are required to power the wireless keyboard The battery light glows red when the battery power is
43. HIBA Assist ected cchcncticeestdeevermeductdasencesisvienndene 90 COTA ascents ce asi ceca eke ceca aeekd sa etecee aes 91 SG Ms Sages ead erste aad Aaaa a ENER 91 al 0 oa Fixari era ae nnee Pree 92 OG NI ZG acct cs ea cas chacataceslactiann dle aceRtatieiidnadedcatoretne 93 TOSHIBA Application Installer cece 94 Setting passwordS 0 c0scnecnssscnsencesceseresscessnaseaees 95 Using a supervisor PaSSWOMG cccccceeeeee 95 Using a user password eseenenerneneneeeneeeenen 97 Deleting a user PASSWOMU ccccccceseeeeeeseeeseees 97 TOSHIBA Face Recognition Utility 98 TOSHIBA PC Diagnostic Tool Utility 99 Mouse Utility scsccscestictscccstesscssiscadbessvenwistasndeteeteaits 100 TOSHIBA Hardware Setup cccccsecseseeceeees 101 TOSHIBA Sleep Utility 0 0 eee cseceeeeeeeceeeees 102 Starting the TOSHIBA Sleep Utility 0 00 0 102 USB Sleep and Charge cccccccecseecnees 102 Enabling Disabling USB Sleep and Charge 103 Power supply mode SettingS ceeee 103 TOSHIBA Button SUPPOM i cc ccccsceccccsteesomscaectentes 105 TOSHIBA Accessibility ccc cccceeceeseeeeseeees 106 TOSHIBA eco Utility n 107 TOSHIBA Service Station cece cceceeeseeseeeeees 107 TOSHIBA PC Health Monitor eee 108 A Contents Chapter 6 If Something Goes WIONG ssssseecssecsseeeees 109 Problems that are easy to fix 0 cece ceecseeeeeeeees 109 Pr
44. Recover without changing the hard drive partitions Recover to a custom size partition cma near com Sample Image Recovery of Factory Default Software screen 7 Click Next A confirmation message displays reminding you that all data will be lost during the recovery process Be sure to save your work to external media before proceeding see Backing up your work on page 68 42 Getting Started Recovering the Internal Storage Drive 9 Click Next to begin the recovery When the recovery process is complete a message displays indicating that the internal storage drive has been recovered Click Finish to restart the computer Recovering of factory default software with user s data eAUTION Using Recovery of Factory Default Software with user s data recovers your internal storage drive to factory default state and attempts to save C Users data to C Backup Toshiba does not guarantee successful data back up Please make a complete back up of your data to external media before executing the recovery For more information see Backing up your work on page 68 You can recover the factory default software while the computer will attempt to back up all of the data from the C Users using the utilities stored on your computer s internal storage drive TECHNICAL NOTE The data from C Users will be copied into the CA packup current date folder The directory structure will be
45. SHIBA Sleep Utility to check if the feature is disabled and to enable it 128 If Something Goes Wrong Develop good computing habits Ww Ww if necessary For more information see Enabling Disabling USB Sleep and Charge on page 103 Try selecting a different charging mode in the TOSHIBA Sleep Utility if your computer provides more than one charging mode For more information see Power supply mode settings on page 103 The USB Sleep and Charge function may not work with certain external devices even if they are compliant with the USB specification In those cases power on the computer to charge the device or use a different charging device The USB Wakeup function does not work 1 When the USB Sleep and Charge function is set to Enabled the USB Wakeup function does not work for ports that support the USB Sleep and Charge function In that case use a USB port that does not have the USB Sleep and Charge function compatible icon 4 if you have a non Sleep and Charge USB port available or disable the USB Sleep and Charge function For more information see TOSHIBA Sleep Utility on page 102 If Something Goes Wrong 29 If you need further assistance If you need further assistance If you have followed the recommendations in this chapter and are still having problems you may need additional technical assistance Since some problems may be related to the operating system or
46. SHIBA Service Station 107 TOSHIBA Sleep Utility 102 troubleshooting 115 bookmarked site not found 112 checking device properties 113 computer will not start 110 corrupted damaged data files 117 data entire system backup 126 Device Manager 113 Disk Defragmenter 117 display problems screen is blank 115 DVD Blu ray Disc player 122 eject button 118 error message warning resume failure 110 Error checking 116 external keyboard 115 good computing habits 123 hard disk drive is slow 117 Help and Support Windows operating system 112 high pitched noise 120 installing hardware software 126 keyboard 115 keyboard will not respond 110 memory problems 114 missing files trouble accessing a drive 116 online content Blu ray Disc 118 on screen eject button 118 optical disc drive 117 power and battery 114 printer 120 restore points 124 screen does not look correct flickers 115 slow Internet connection 112 sound system 119 sound Blu ray Disc 118 trouble running discs 118 trouble running programs 117 URL address not found 112 USB Sleep and Charge cannot use 127 128 Index 5O Windows operating system not troubleshooting 121 working 111 wireless networking 121 turning on power 28 U USB Sleep and Charge cannot use 127 128 user password deleting 97 user password setting 97 using a microphone 84 computer lock 59 DVDs 69 Memory card reader 85 optical disc drive 69 TOSHIBA eco power plan 78 Web Camera 85 usi
47. THEREOF Protection of Stored Data For your important data please make periodic back up copies of all the data stored on the hard disk or other storage devices as a precaution against possible failures alteration or loss of the data IF YOUR DATA IS ALTERED OR LOST DUE TO ANY TROUBLE FAILURE OR MALFUNCTION OF THE HARD DISK DRIVE OR OTHER STORAGE DEVICES AND THE DATA CANNOT BE RECOVERED TOSHIBA SHALL NOT BE LIABLE FOR ANY DAMAGE OR LOSS OF DATA OR ANY OTHER DAMAGE RESULTING THEREFROM WHEN COPYING OR TRANSFERRING YOUR DATA PLEASE BE SURE TO CONFIRM WHETHER THE DATA HAS BEEN SUCCESSFULLY COPIED OR TRANSFERRED TOSHIBA DISCLAIMS ANY LIABILITY FOR THE FAILURE TO COPY OR TRANSFER THE DATA CORRECTLY Critical Applications The computer you have purchased is not designed for any critical applications Critical applications means life support systems medical applications connections to implanted medical devices commercial transportation nuclear facilities or systems or any other applications where product failure could lead to injury to persons or loss of life or catastrophic property damage ACCORDINGLY TOSHIBA ITS AFFILIATES AND SUPPLIERS DISCLAIM ANY AND ALL LIABILITY ARISING OUT OF THE USE OF THE COMPUTER PRODUCTS IN ANY CRITICAL APPLICATIONS IF YOU USE THE COMPUTER PRODUCTS IN A CRITICAL APPLICATION YOU AND NOT TOSHIBA ASSUME FULL RESPONSIBILITY FOR SUCH USE 3 FCC Notice Declaration of Conformity Inform
48. TOSHIBA Leading Innovation gt gt gt LX800 Series Users Guide If you need assistance 2 Technical support is available online at Toshiba s Web site at support toshiba com At this Web site you will find answers for many commonly asked technical questions plus many downloadable software drivers BIOS updates and other downloads For more information see If Something Goes Wrong on page 109 in this guide GMAD00309012 06 12 2 Model LX800 Series Recordable and or ReWritable Drive s and Associated Software Warranty The computer system you purchased may include Recordable and or ReWritable optical disc drive s and associated software among the most advanced data storage technologies available As with any new technology you must read and follow all set up and usage instructions in the applicable user guides and or manuals enclosed or provided electronically If you fail to do so this product may not function properly and you may lose data or suffer other damage TOSHIBA AMERICA INFORMATION SYSTEMS INC TOSHIBA ITS AFFILIATES AND SUPPLIERS DO NOT WARRANT THAT OPERATION OF THE PRODUCT WILL BE UNINTERRUPTED OR ERROR FREE YOU AGREE THAT TOSHIBA ITS AFFILIATES AND SUPPLIERS SHALL HAVE NO RESPONSIBILITY FOR DAMAGE TO OR LOSS OF ANY BUSINESS PROFITS PROGRAMS DATA NETWORK SYSTEMS OR REMOVABLE STORAGE MEDIA ARISING OUT OF OR RESULTING FROM THE USE OF THE PRODUCT EVEN IF ADVISED OF THE POSSIBILITY
49. Windows operating system displays the All Programs menu which lists programs and program groups If your program is listed go to step 3 otherwise continue with step 2 NOTE If you pause with your mouse on All Programs it will open it up You may need to scroll up or down to see the complete list 2 Click the program group in this example Accessories The Accessories menu is displayed 3 Click the program in this example WordPad WordPad opens To close the program click the Close button in the upper right corner of the program s window Saving your work Before you turn off the computer using the Shut down command save your work on the internal storage drive external media flash media or optical disc This is one of the most important rules of computing When you turn off the computer using the Sleep or Hibernate commands your work should be there when you resume Many programs offer a feature that saves documents at regular intervals Check your program s documentation to see if it has an automatic save feature 68 Learning the Basics Backing up your work Backing up your work Back up all the files you create in case something happens to your computer You can back up your files to different types of media such as CDs DVDs external storage media or to a network if available To back up several files at one time use the Microsoft Windows Backup program preinstalled on the computer s inte
50. a Road 191 McNabb Street North Ryde NSW 2113 Markham Ontario Sydney L3R 8H2 Australia Canada France Germany Toshiba Syst mes France S A Toshiba Europe GmbH 7 Rue Amp re B P 131 LeibnizstraBe 2 92800 Puteaux C dex D 93055 Regensburg France Germany Italy Japan Centro Direzionale Colleoni Toshiba Corporation PCO IO Palazzo Perseo 1 1 Shibaura 1 Chome Via Paracelso 10 Minato Ku Tokyo 105 8001 20041 Agrate Brianza Japan Milano Italy Latin America and Caribbean Mexico Toshiba America Information Toshiba de M xico S A de C V Systems Inc Sierra Candela No 111 6to Piso 9740 Irvine Boulevard Col Lomas de Chapultepec Irvine California 92618 CP 11000 Mexico DF United States Spain United Kingdom Toshiba Information Systems Toshiba Information Systems Espa a S A U K Ltd Parque Empresarial San Fernando Toshiba Court Edificio Europa la Planta Weybridge Business Park Escalera A Addlestone Road 28831 Madrid San Fernando de Weybridge Surrey KT15 2UL Henares United Kingdom Spain United States The Rest of Europe Toshiba America Information Toshiba Europe I E GmbH Systems Inc Hammfelddamm 8 9740 Irvine Boulevard D 4 1460 Neuss Irvine California 92618 Germany United States For more information on additional Toshiba worldwide locations please visit www toshiba co jp index htm Appendix A Hot Keys TOSHIBA Cards Hot keys and TOSHIBA Cards provide a quick way to modify selected
51. activity We recommend that you leave this and other energy saving features active so that your computer will operate at its maximum energy efficiency You can wake the computer from Sleep mode by pressing the power button See the Computing section of the Toshiba User s Guide for more information on using power management settings to conserve energy When considering additions to your home office purchase products that have earned the ENERGY STAR for all your equipment needs which can save you money save energy and help protect the climate Visit www energystar gov or www energystar gov powermanagement for more information regarding the ENERGY STAR Program 16 NOTE NOTE NOTE Introduction y This computer is compatible with European Union Directive 2002 95 EC Restriction of the use of certain Hazardous Substances in electrical and electronic equipment RoHS which restricts use of lead cadmium mercury hexavalent chromium PBB and PBDE Toshiba requires its computer component suppliers to meet RoHS requirements and verifies its suppliers commitment to meeting RoHS requirements by conducting component sampling inspections during the product design approval process Certain Microsoft software product s included with this computer may use technological measures for copy protection IN SUCH EVENT YOU WILL NOT BE ABLE TO USE THE PRODUCT IF YOU DO NOT FULLY COMPLY WITH THE PRODUCT ACTIVATION PRO
52. al tips for installing hardware and software Here are a few tips to help ensure safe and easy installation of new hardware printers pointing devices external hard drives optical disc drive writers scanners etc and software applications like Microsoft Office and Adobe Photoshop or utility software such as special toolbars for your web browser Create a restore point refer to Saving system configuration with restore points on page 124 Before installing anything use the System Restore utility to set a restore point see the section titled restore points If anything goes wrong you will then be able to easily restore the Windows operating system to the state it was in prior to the installation undoing any changes that the installation process introduced gt Ww a K Ww K7 Ww Ww If Something Goes Wrong 27 Develop good computing habits Back up your critical data see Backing up your data or your entire computer with the Windows operating system on page 126 Have your back up DVD s on hand in case you need any files from them Do not guess follow directions carefully It is often necessary to run an installation utility first before connecting a new hardware item to the computer If the device is connected first it may be very difficult to complete the installation successfully Always carefully follow the installation instructions that accompany the hardware or softwa
53. an install one or two memory modules CAUTION Before you install or remove a memory module turn off the computer using the Start menu If you install or remove a memory module while the computer is in Sleep or Hibernation mode data will be lost NOTE For this model Slot A is the bottom slot Slot B is the top slot If only one memory module is to be installed it must be installed in Slot A If the computer is on begin at step 1 otherwise skip to step 3 1 Click Start Help and Support gt All Programs Shut down gt Start button Shut down button Sample Image Shut down button 2 Click the Shut down button in the lower right corner of the Start menu The computer closes all open programs shuts down the operating system and then turns off 3 Unplug and remove any cables connected to the computer including the AC adaptor Do not try to remove a memory module with the computer turned on You can damage the computer and the memory module Do not remove the memory module while the computer is in Sleep or Hibernation mode The computer could hang up the next time you turn it on and data in memory will be lost In either of the above cases the Sleep configuration will not be saved 32 Getting Started Adding memory optional 4 Using a small Phillips screwdriver loosen the captive screw that secures the memory module slot cover Back of monitor _ p Memory module slot
54. any part of your computer and A never expose the computer to rain water seawater or moisture Exposure to liquid or moisture can cause electric shock or fire resulting in damage or serious injury If any of these eventualities should accidentally occur immediately 1 Turn off the computer 2 Disconnect the AC adaptor from the power plug socket and computer Failure to follow these instructions could result in serious injury or permanent damage to the computer Do not turn on the power again until you have taken the computer to an authorized service center Never turn off the computer if a drive light indicates a drive is active Turning off the computer while it is reading from or writing to a disk disc or flash media may damage the disk disc or flash media the drive or both Keep the computer and disks away from objects that generate strong magnetic fields such as large stereo speakers Information on some disks is stored magnetically Placing a magnet too close to a disk can erase important files CAUTION Handle discs carefully Avoid touching the surface of the disc Grasp it by its center hole and edge If you handle the disc incorrectly you could damage the disc and possibly lose data Scan all new files for viruses This precaution is especially important for files you receive via email or download from the Internet Occasionally even new Getting Started 23 Setting up
55. ard and mouse are not pre installed please follow these instructions 1 Remove the RF mini USB dongle Keyboard and Mouse from packaging Connect Button Sample Illustration RF mini USB dongle Getting Started 27 Using the computer for the first time 2 Remove the RF mini USB dongle cover located on the back of the computer on the lower left corner RF mini USB dongle cover Sample Illustration RF mini USB dongle cover 3 Insert the mini USB dongle into the mini USB port 4 Insert batteries in the keyboard 5 Insert batteries in the mouse 6 Ensure that both mouse and keyboard are switched to the ON position Your wireless keyboard and mouse are now connected If there is no response from the wireless devices press the connect buttons on the keyboard mouse and RF mini USB dongle for a few seconds while turning ON the computer Please refer to the illustrations above for location of covers and buttons 28 Getting Started Using the computer for the first time Turning on the power To turn on the computer 1 Make sure the power is properly connected and ready 2 Check to ensure that all drives and slots are empty Press and C release the power button The ON OFF light glows white TOSHIBA Power button Sample Illustration Turning on the power The pre installed operating system will load automatically CAUTION When you turn on the computer
56. ard drive Ce o Sample Image Selecting a process screen Getting Started 47 Recovering the Internal Storage Drive 6 The Recovery of Factory Default Software screen appears Select Recover without changing the hard drive partitions lt Recovery of Factory Default Software gt Please select a recovery method Recover to out ol box state Recover vethout changing the hard drive parstions Recover to a custom size partition lt n mear Comet Sample Image Recovery of Factory Default Software screen 7 Click Next A confirmation message displays reminding you that all data on the C drive will be lost during the recovery process Be sure to save your work to external media before proceeding see Backing up your work on page 68 8 Click Next to begin the recovery When the recovery process is complete a message displays indicating that the C drive has been recovered 9 Click Finish to restart the computer 48 Getting Started Recovering the Internal Storage Drive Recovering to a custom size partition CAUTION Recovering to a custom size partition deletes all partitions on the 7 drive and all information stored in those partitions Be sure to save your work to external media before executing the recovery For more information see Backing up your work on page 68 The Recover to a custom size partition option restores your C drive to its out of box state and allo
57. ars 98 Utilities TOSHIBA Face Recognition Utility On the left side click the Secure tab Click the User Password icon Click Not Registered Follow the on screen instructions to remove the user password TOSHIBA Face Recognition Utility Your computer may come with the TOSHIBA Face Recognition utility This utility provides another way to log on to your computer nan Aa U N NOTE For high security purposes TOSHIBA Face Recognition is not a suitable substitute for Windows passwords To ensure the security of your system use your established Windows passwords to log on Please refer to the online help file to learn more about this utility and what it offers K Setting up a Face Recognition account Registering a user image Ww Updating a user image Ww Changing a user image 2 Ww Deleting a user image Ww Configuring Settings Authentication Functions Please note that some changes to the likeness of a registrant such as hair style changes or wearing a cap or glasses may affect the recognition rates when such changes occur after the registrant s image has been registered TOSHIBA Face Recognition does not guarantee the correct identification of a user and may incorrectly recognize faces that are similar to the registrant s In addition bright background light and or shadows may prevent a registrant from being recognized correctly If recognition fails log on to yo
58. at which the central processing unit CPU communicates with the other parts of the computer Glossary 43 cache A section of very fast memory in which frequently used information is duplicated for quick access Accessing data from cache is faster than accessing it from the computer s main memory See also CPU cache LI cache L2 cache CD An individual compact disc See also CD ROM CD ROM Compact Disc Read Only Memory A form of high capacity storage that uses laser optics instead of magnetic means for reading data See also CD Compare DVD ROM Central Processing Unit CPU The chip that functions as the brain of the computer It takes information from outside sources such as memory or keyboard input processes the information and sends the results to another device that uses the information character Any letter number or symbol you can use on the computer Some characters are non printing characters such as a paragraph break in a word processing program A character occupies one byte of computer storage chip A small piece of silicon containing computer logic and circuits for processing memory input output and or control functions Chips are mounted on printed circuit boards click To press and release the pointing device s primary button without moving the pointing device In the Windows operating system this refers to the pointing device s left button unless otherwise stated See also
59. ation This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions it may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver s Connect the equipment to an outlet on a circuit different from that to which the receiver is connected s Consult the dealer or an experienced radio TV technician for help NOTE Only Peripherals complying with the FCC Class B limits may be attached to this equipment Operation with noncompliant peripherals or peripherals not recommended by Toshiba is likely to result in interference to radio and TV reception Shielded cables must be used between the external devices and the computer s ports Changes or modifications made to this equipment not
60. ccceecees 29 Adding memory optional cceceeeeseeee 30 Installing a memory module cceeeeeeeeeees 30 Removing a memory MOAUIE c cece 35 Checking total Memory csceceeeeee sees 37 Recovering the Internal Storage Drive 38 Recovering to out of box state recommended recovery method 39 Recovering of factory default software with users Gala 5 cas cocacesceictaahdestevidiedeata eee 42 Recovering without changing the internal storage drive partitions 45 Recovering to a custom size partition 48 Creating recovery media cccceeteeeeeeeeees 50 Restoring from recovery media ccce 52 Erasing the Internal Storage Drive cccceee 54 Checking the internal storage drive operating status ageicrcsesscerreapektearcepeiecdentoumenennares 56 Installing drivers and applications 56 Connecting an external AeVICE c ccceceeecceeeeees 56 Using external display devices ccececseeeeceeeees 57 Using the HDMI In port cc eeeeeceeeteeeees 57 Customizing your computer s settingsS 58 Caring for your COMPpUTET cccccesecseeeeseees 58 Cleaning the Computer ccccscccesecseees 58 Moving the COMpurter ccccesseceseeseeees 58 Using a computer lOCK cscssccsecssseesees 59 Chapter 2 Learning the BaSiCs
61. cessing Unit CPU MIDI Musical Instrument Digital Interface A standard for connecting musical instruments synthesizers and computers The MIDI standard provides a way of translating music into a form computers can use and vice versa modem Short for modulator demodulator A device that converts information from digital to analog and back to digital enabling information to pass back and forth between digital computers and analog telephone lines Glossary 49 motherboard tThe computer s main circuit board that contains the processor memory and other primary components MS DOS prompt See system prompt multi function drive A DVD drive that can read and write to CD and DVD media multimedia A combination of two or more media such as sound animation and video in a computer program or presentation Musical Instrument Digital Interface See MIDI network A collection of computers and associated devices that are connected by communications facilities A network allows you to share data and peripheral devices such as printers with other users and to exchange electronic mail non interlaced A method of refreshing a computer screen in which each pixel of every line is refreshed as the electron beam scans across and down the screen Compare interlaced non system disk A disk for storing programs and data that cannot be used to start the computer Compare system disk online Available thro
62. ch less than the electromagnetic energy emitted by wireless devices such as mobile phones Because products with Bluetooth wireless technology operate within the guidelines found in radio frequency safety standards and recommendations TOSHIBA believes Bluetooth wireless technology is safe for use by consumers These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature In some situations or environments the use of Bluetooth wireless technology may be restricted by the proprietor of the building or responsible representatives of the organization These situations may for example include in any other environment where the risk of interference to other devices or services is perceived or identified as harmful If you are uncertain of the policy that applies on the use of wireless devices in a specific organization or environment e g airports you are encouraged to ask for y authorization to use the device with Bluetooth wireless technology prior to turning on the equipment CAUTION Exposure to Radio Frequency Radiation The radiated output power of the Bluetooth Card from TOSHIBA is far below the FCC radio frequency exposure limits Nevertheless the Bluetooth Card from TOSHIBA shall be used in such a manner that the potential for human contact during normal ope
63. chosen restore point was created and then the computer will be automatically restarted 126 If Something Goes Wrong Develop good computing habits Backing up your data or your entire computer with the Windows operating system The most valuable component of your computer system is the data you create and store on its internal storage drive Since problems with either hardware or software can make the data inaccessible or even destroy it the next most valuable component of your computer system may be a recent backup of your data Fortunately the Windows operating system offers a convenient way to back up your computer or just your important files to optical disc drives or hard drives An external hard drive is recommended in case the internal storage drive fails No additional software is required Most of the optical disc drives built into recent Toshiba computer models can write to or burn as well as read from optical discs External optical disc writers are also widely available Follow these steps to back up your computer or files to optical discs or a storage drive 1 Prepare your backup target by connecting it and or inserting a blank optical disc in the drive Click Start Click Control Panel Click Back up your computer under the System and Security heading Follow the on screen instructions to back up your files For more help click Start Help and Support and search for back up files Gener
64. ck up files or the entire computer to an optical disc USB drive or external hard disk Here are some ways you can do this Use the Windows operating system to back up files or your entire computer to an optical disc USB drive or external hard disk Copy files to a rewritable external storage device K Ww 2 4 If Something Goes Wrong Develop good computing habits Connect your computer to the office network and copy files to your network partition Some people use a combination of these methods backing up all files to tape weekly and copying critical files to external media on a daily basis If you have installed your own programs you should back up these programs as well as your data files If something goes wrong that requires you to reformat your internal storage drive and start again reloading all your programs and data files from a backup source will save time Read the user s guides It is very difficult to provide a fail safe set of steps you can follow every time you experience a problem with the computer Your ability to solve problems will improve as you learn about how the computer and its software work together Get familiar with all the user s guides provided with your computer as well as the manuals that come with the programs and devices you purchase Your local computer store or book store sells a variety of self help books you can use to supplement the information in the manuals
65. clude wide screen movies multiple language tracks digital surround sound multiple camera angles and interactive menus TECHNICAL NOTE Your optical disc drive is set to play region 1 North America for DVD ROMs or BD ROMs depending on the type of drive If you play a DVD or Blu ray Disc from another region the drive will automatically change to play in the format of the other region The drive will allow you to change regions four times On the fourth change the region will be locked in That is the drive will only play DVDs and Blu ray Discs from that last region Note that changing from region 1 to region 2 and back to region 1 is counted as two changes NOTE When viewing DVD and Blu ray Disc movies use the DVD or Blu ray Disc player software that came with your computer Viewing Blu ray Disc movies Your system may come with a Blu ray Disc drive Due to differences between High Definition and previous viewing capabilities consider the following 2 Some Blu ray Disc movies have online content that can be accessed from the disc To view this content your computer must be connected to the Internet gt Sound lt Paybock Recording Sounds Commurscators Select a playback dence below to modity t settings g Speakers Ca Ca Sample Image Sound properties window 70 Learning the Basics Using the optical disc drive If you want to use the internal speakers c
66. configuration For assistance with setup changes contact Toshiba s Customer Support Center 16 Computing Charging the RTC battery Charging the RTC battery Your computer has an internal real time clock RTC battery The RTC battery powers the System Time Clock and BIOS memory used to store your computer s configuration settings When fully charged it maintains this information for up to a month when the computer is powered off The RTC battery may have become completely discharged while your computer was shipped resulting in a CMOS error message during startup The error message may vary by computer model NOTE Depending on your system the RTC battery may only charge while the computer is turned on To recharge the RTC battery plug the computer into a live electrical outlet and leave the computer powered on for 24 hours NOTE It is seldom necessary to charge the RTC battery because it charges while the computer is on If the RTC battery is low the real time clock and calendar may display the incorrect time and date or stop working When Hibernation mode is enabled and the RTC battery is completely discharged a warning prompts you to reset the real time clock The computer can be used while the RTC battery is being charged although the charging status of the RTC battery cannot be monitored Power Plans You can choose a predefined Power Plan or select your own combination of power options To do this
67. cover Sample Illustration Removing the memory module slot cover 5 Remove the memory module slot cover 6 Place the screw and the cover in a safe place so that you can retrieve them later Static electricity can damage the memory module Before you handle the module touch a grounded metal surface to discharge any static electricity you may have built up CCAUTION Avoid touching the connector on the memory module or on the computer Grease or dust on the connector may cause memory access problems 7 Carefully remove the new memory module from its antistatic packaging without touching its connector 8 Locate an empty memory module slot on the back of the computer NOTE If no memory slot is available you must remove a module by performing steps 2 3 of Removing a memory module on page 35 NOTE If your system has the memory modules stacked on top of one another you must remove the top module first before removing installing the bottom module Getting Started 33 Adding memory optional NOTE For this model Slot A is the bottom slot Slot B is the top slot If only one memory module is to be installed it must be installed in Slot A 9 Pick up the memory module by its sides avoiding any contact with its connector Position the module toward the socket aligning the connector s notch with the matching key in the socket Sample Illustration Aligning the memory module with the sock
68. cseeeeeee 130 Appendix A Hot Keys TOSHIBA Cards sssssssssssecsseeessees 131 Hot Key Cards ices dete scessseacenccescatceddesctectecuaciess 131 Using the Hot Key Cards cccccceceeeeeeees 132 Hot key functions 225 cbccnsncsacievancdchecsnccacnsadssedenest 132 Help eirmis dane eee 132 Display brightness cccceceeseeeseseeeeeeeeees 133 Internet and Media Control Buttons 134 Contents 5 Volume Mute x ccc3 sotsatenctaaercsateraneensmtnne 135 Disabling or enabling wireless devices 136 Zoom Display resolution cceeeeeee 137 Appendix B Power Cord Cable Connectors sssssee 138 GOSS OO 139 Introduction 3 ENERGY STAR Welcome to the world of powerful multimedia computing Your computer model may be ENERGY STAR qualified If the model you purchased is qualified it is labeled with the ENERGY STAR logo on the computer and the following information applies Toshiba is a partner in the Environmental Protection Agency s EPA ENERGY STAR Program and has designed this computer to meet the latest ENERGY STAR guidelines for energy efficiency Your computer ships with the power management options preset to a configuration that will provide the most stable operating environment and optimum system performance To conserve energy your computer is set to enter the low power Sleep mode which shuts down the system and display within 15 minutes of in
69. device properties on page 113 for instructions on using Device Manager to view the optical disc drive properties 7 Check the Toshiba Web site for new information on optical disc drives and their operation A blank screen appears while watching a DVD ROM or BD ROM movie or title Change the setting for when to turn off the display using the following steps 1 Click the Start button and in the Search field type Control Panel In the list that appears above click on your selection 2 Click Choose when to turn off the display in the left pane 3 To turn off the display select Never in the drop down lists 4 Click Save changes The screen saver runs while you are watching a movie or title If the screen saver is enabled it runs on top of any movie or title you are watching To disable the screen saver 1 Right click on the desktop and click Personalize in the menu 2 Click Screen Saver in the lower right corner of the window 3 Select None from the Screen saver drop down list 4 Click OK Develop good computing habits Save your work frequently You can never predict when your computer will lock forcing you to close a program and lose unsaved changes Many software programs build in an automatic backup but you should not rely solely on this feature Save your work See Computing tips on page 60 for instructions On a regular basis back up the information stored on your internal storage drive Use Windows to ba
70. dia that bear the applicable logo or play back optical media recorded by other computers or optical media recorders Additionally certain optical media recorded on your optical disc drive may not play back or operate properly on other computers or optical media players These problems are not due to any defect in your Toshiba computer or optical disc drive Please refer to your computer s product specification for listing of specific format compatibilities Copy protection technology may also prevent or limit recording or viewing of certain optical media For details on how to use the software please refer to the respective Online Help menus Removing a disc with the computer on To remove an optical disc with the computer turned on 1 Press the eject button on the drive CAUTION Do not press the eject button while the drive in use indicator light is glowing Doing so could damage the disc or the drive Also if the disc is still spinning when you open the disc tray wait for it to stop spinning before you remove it 2 Pull the tray out until it is fully open remove the disc and place it in its protective cover 3 Gently press the tray in to close it 14 Learning the Basics Toshiba s online resources Removing a disc with the computer off To remove a disc with the computer turned off 1 Insert a slender object such as a straightened paper clip into the manual eject hole The disc tray slides partially out
71. dot that can be produced on a screen or printer Plug and Play Generally refers to the computer s ability to automatically configure itself to work with peripheral devices When capitalized refers to a standard that when followed by a device manufacturer allows a computer to configure itself automatically to work with the device pointer An icon usually an arrow that moves on the screen when you slide your finger across the touch pad or move a mouse Used to point to and select activate on screen items such as icons menu items and buttons The shape and purpose of the pointer varies depending on the program you are using and what you are doing pointing device Any device such as the touch pad or a mouse that enables you to move the pointer on the screen port A socket on the computer where you plug in a cable for connection to a network or a peripheral device processor See Central Processing Unit CPU program A set of instructions that can be executed by a computer The general classes of programs also called software are operating system application and utility See also operating system application utility properties The attributes of an object or device For example the properties of a file include the file s type size and creation date RAM Random Access Memory Volatile memory that can be written to as well as read Volatile here means that information in RAM is lost when you turn off
72. double click color palette A set of specified colors that establishes the colors that can be displayed on the screen at a particular time compatibility The extent to which computers programs or devices can work together harmoniously using the same commands formats or language as another configuration 1 The collection of components that make up a single computer system 2 How parts of the system are set up that is configured controller A device that controls the transfer of data from a computer to a peripheral device and vice versa For example disk drives monitors keyboards and printers all require controllers CPU See Central Processing Unit CPU 44 Glossary CPU cache A section of very fast memory residing between the CPU and the computer s main memory that temporarily stores data and instructions the CPU will need to execute commands and programs See also cache L1 cache L2 cache cursor An on screen symbol usually a flashing vertical line that indicates the position where characters will appear when you enter data D default The setting selected by a program when the user does not specify an alternative setting device A component attached to the computer Devices may be external outside the computer s case or internal inside the computer s case Printers disk drives and modems are examples of devices device driver A program called a driver that permi
73. drive fails you can restore your system to a new internal storage drive from your recovery media NOTE When you create recovery media only the operating system files applications and drivers originally shipped with the computer are backed up to the external media and can be restored from this media Any files that you created are not backed up on the recovery media You will need to separately back up the files you created for more information see Backing up your work on page 68 When you create recovery media the system will prompt you to insert several blank DVDs or connect one or more USB flash drives of a certain minimum capacity to your computer The amount of space required for storing the recovery files varies by computer model Follow the procedure below to determine how much space you will need for storing your system s recovery files Getting Started D Recovering the Internal Storage Drive To create recovery media 1 Click the Start button and in the Search field type Recovery Media Creator In the list that appears above click on your selection The TOSHIBA Recovery Media Creator dialog box displays Create Recovery Media Arecovey image of yout computer is stored on the hard disk dive You can create recovery media from this image by using the TOSHIBA Recovery Media Creator Media Selection Title Media Set Status E F System Recovery Media pvp 47GB Information Please insert blank m
74. e Selecting a process screen 6 A warning screen appears stating the Toshiba Recovery Wizard will attempt to save all data There is a risk that the Toshiba Recovery Wizard may not be able to save all data during the recovery process 44 Getting Started Recovering the Internal Storage Drive Toshiba does not guarantee successful data back up Be sure to save your work to external media before executing the recovery see Backing up your work on page 68 7 Click Yes to continue TOSHIBA Sample Image Warning screen 8 When the recovery process is complete the Recovery of Factory Default Software screen appears indicating that the recovery process is complete Click Finish to restart the computer Recovery complete Please press Frish to restart the computer Banish a Sample Image Recovery of Factory Default Software Recovery complete Getting Started 45 Recovering the Internal Storage Drive Recovering without changing the internal storage drive partitions Recovering without changing the internal storage drive partitions deletes all information stored on the C drive Be sure to save your work to external media before executing the recovery see Backing up your work on page 68 If you have created other partitions for example a D drive those partitions will remain intact and any information on them will not be affected You can recover the C drive witho
75. ed from the Recycle Bin For more information on the Recycle Bin see Windows online Help NOTE If you place the pointer over an icon a popup description of the file contents appears Your desktop may contain other icons depending on your configuration See Windows online Help for more specific information on each icon and how to use it Start button You use the Start button to iM Xd Start programs Open documents Adjust system settings Find files Access Windows Help and Support Suspend system activity and shut down the computer NOTE Whenever a procedure in this User s Guide instructs you to click Start it means that you should click the Start button 82 Exploring Your Computer s Features Setting up for communications Taskbar Each time you open a program a button associated with that program appears on the taskbar With some programs a button appears on the taskbar for each document or window you open You can use these buttons to quickly switch between the programs or windows To make a program or window the currently active one click the associated taskbar button Notification area The notification area displays icons of tasks or programs that run continuously in the background and displays notifications To learn more about each task position the pointer over the icon for a few moments and a short description of the task appears Typical tasks in the notif
76. edia 4 DVD s Current Media Total Progress Verity Sample Image TOSHIBA Recovery Media Creator dialog box 2 Select DVD or USB Flash from the drop down list next to System Recovery Media depending on the type of external media you want to use 3 Check the Information area of the dialog box to determine the number of DVDs you will need and or the minimum amount of storage space required for copying your system s recovery files to USB flash drive s 4 Do one of the following oe If you are copying files to DVD insert a blank DVD into the optical disc drive a If you are copying files to a USB flash drive connect a USB flash drive of the required minimum capacity as specified in the TOSHIBA Recovery Media Creator utility to your computer CAUTION I information stored on your DVDs or USB flash drive s will be erased during the process of creating the recovery media Be sure to save the information stored on your external media to another storage device before executing this procedure or use blank media 5 Getting Started Recovering the Internal Storage Drive 5 Click the Create button in the TOSHIBA Recovery Media Creator utility dialog box 6 Follow the on screen prompts to complete the copy process NOTE If you are copying the recovery files to DVDs be sure to label each DVD in the set sequentially for example 1 of 3 2 of 3 etc so that you will kn
77. eeeeeeees 73 Removing a disc with the computer on 73 Removing a disc with the computer off 74 Toshiba s online resources cccceteceeteeseeeeeeeees 74 Chapter 3 COMPUTING ssssssessescsseesssscssseecssecsssecsseesssseessees 75 Toshiba s energy Saver C SIQN ccccecceeeseeeeees 75 Power management cccccscceeecseeeeneeees 75 Charging the RTC battery cccscseesseeseeee 76 Power ANS oct ose acesrtins acon cp aaeo tau edie tema 76 Using the TOSHIBA eco power plan ccee 78 Chapter 4 Exploring Your Computers Features 0 0 79 Exploring the desktop sesssssssesssesseeressees 79 Finding your way around the desktop 80 Setting up for COMMUNICATIONS cece 82 Connecting your computer to a network 83 Exploring audio features cccccescseeeseeees 83 Recording SOUMOS vsecaccsccasadsasccctecccnusisstancatscennes 83 Contents 3 Using external speakers or headphones 84 Using the Web Camera cccccccsccseccssecsessseeeees 85 Using the Memory card reader 85 Inserting memory MEIA cceeeeeseeecseeteeeees 86 Removing memory MediAa c0ccceecceees 87 Toshiba remote COMO cccscscccctntersererseteteccedenencee 88 Using the Toshiba remote control 6 88 Chapter 5 Utilities 0 esessssssecsssesssecsssesssecsssscsseecsseeessseesseeests 89 TOS
78. elect the devices that you would like to test by clicking the check box that appears to the left of the device NOTE Click the plus and minus symbols to expand and collapse the categories 4 Click Start Diagnostics when you are ready to begin the tests 00 Utilities Mouse Utility Mouse Utility The Mouse utility allows you to change your pointing device or mouse settings To access the Mouse utility 1 Click the Start button and in the Search field type Mouse In the list that appears above click on your selection or click the P Mouse icon in the Optimize tab of TOSHIBA Assist The Mouse Properties screen appears The settings you can change are divided into these categories K gt Buttons KZ kod Pointers KZ Ww Pointer Options Wheel Hardware Z we KZ You may see additional categories depending on your particular pointing device 2 Adjust the settings as desired then click OK Utiliti TOSHIBA Hardware oa 1 01 TOSHIBA Hardware Setup TOSHIBA Hardware Setup is the TOSHIBA configuration management tool available through the Windows operating system To access it Click the Start button and in the Search field type HWSetup In the list that appears above click on your selection Or click Sa the TOSHIBA Hardware Settings icon in the Optimize tab ey of TOSHIBA Assist The TOSHIBA HWSetup screen appears 49 TOSHIBA HWSetup TOSHIBA Keyboad uss LAN
79. end through the loop W 3 Insert the cable s locking end into the security lock slot on your computer then engage the locking device The computer is now securely locked Sample Illustration Attaching security lock cable Chapter 2 Learning the Basics This chapter gives some computing tips and provides important information about basic features Computing tips 2 Save your work frequently Your work stays in the computer s temporary memory until you save it to the internal storage drive If the network you are using goes down and you must restart your computer to reconnect you will lose all work since you last saved See Saving your work on page 67 for further information qaa HINT Some programs have an automatic save feature that can be ce activated This feature saves your file to the internal storage drive at J preset intervals See your software documentation for details Back up your files to external media on a regular basis Label the backup copies clearly and store them in a safe place It is easy to put off backing up because it takes time However if your internal storage drive suddenly fails you will lose all the data on it unless you have a separate backup copy For more information see Data and system configuration backup in the Windows operating system on page 124 Learning the Basics 61 Using the wireless mouse
80. er is recognized by the Windows operating system and that the driver is loaded To access the Device Manager click Start Control Panel System and Security and then System Carefully note any error messages these will be very helpful if you should confer with a support technician at a later time NOTE K7 Ww To enable or disable wireless communication press F12 For more information see Hot Keys TOSHIBA Cards on page 131 Use IPCONFIG to verify that the computer has a useful IP address one other than the private address of 169 254 xxx xxx assigned by Windows 1 Click Start to open the Start menu 2 Type Cmd in the Search programs and files field 22 If Something Goes Wrong DVD and Blu ray Disc operating problems 3 Enter IPCONFIG ALL and press Enter The IP address for each active network adapter will be displayed Ww Connect your computer directly to your router or broadband modem by plugging a standard CATS Ethernet patch cable sold separately into your computer s RJ45 Ethernet port If your connection problem disappears the problem lies in the Wi Fi part of your network K Ww If you have enabled any security provisions closed system MAC address filtering Wired Equivalent Privacy WEP etc check the access point vendor s Web site for recent firmware upgrades Problems with WEP keys in particular are frequently addressed in new firmware releases The Windows op
81. erating system wireless management utility does not work If you are using an external Wi Fi adapter a USB adapter or other variety check if the adapter comes with its own management utility If it does the utility may be disabling the Windows operating system wireless management utility in which case you must use the adapter s management utility If the documentation that accompanies the adapter does not provide enough information to determine if this is the case contact that vendor s support group for further advice DVD and Blu ray Disc operating problems If you experience a problem playing DVDs or Blu ray Discs you may be able to fix the problem yourself For general problems playing a DVD or Blu ray Disc title try the following steps 1 Verify that the disc is in a format that the drive supports 2 Ensure that the disc is properly inserted in the drive tray 3 Use the DVD or Blu ray Disc player software that came with your computer to view DVD or Blu ray Disc movies 4 Clean the disc and try again A dirty drive can also cause audio problems If you have tried several discs and all fail consider sending your drive to an authorized service provider to get it cleaned 5 Verify that your computer recognizes your optical disc drive by clicking Start and then Computer The optical disc drive should appear in the list If Something Goes Wrong 23 Develop good computing habits 6 See Checking
82. erfere with the laser beam Examine the disc to see if it is dirty If necessary wipe it with a clean cloth dipped in water or a neutral cleaner Replace the disc in the tray Make sure that the disc is lying flat label side out Close the tray carefully making sure it has shut completely 118 If Something Goes Wrong Optical disc drive problems You press the disc eject button but the drive tray does not slide out Make sure the computer is connected to a power source and turned on The optical disc drive eject mechanism requires power to operate Make sure a program is not accessing the drive and preventing it from ejecting If you need to remove a disc and cannot turn on the computer use a narrow object such as a straightened paper clip to press the manual eject button This button is in the small hole next to the optical disc drive eject button on the face of the optical disc drive tray Never use a pencil to press the manual eject button Pencil lead can break off inside the computer and damage it Some discs run correctly but others do not Check that the type of disc you are using is compatible with your optical disc drive For more information regarding supported optical media formats refer to the complete detail specifications for your computer at support toshiba com If the problem is with an optical data disc refer to the software s documentation and check that the hardware configuration meets the
83. ers such as the battery save mode 2 A key or combination of keys that activates a memory resident program hot swapping The ability to add or remove devices from a computer while the computer is running and have the operating system automatically recognize the change icon A small image displayed on the screen that represents a function file or program interlaced A method of refreshing a computer screen in which only every other line of pixels is refreshed Interlaced monitors take two passes to create a complete screen image Compare non interlaced internal device See device Internet The decentralized world wide network of computers that provides electronic mail the World Wide Web and other services See also World Wide Web keyboard shortcut A key or combination of keys that you use to perform a task instead of using a pointing device such as a mouse L1 level one cache Memory cache built into the processor to help improve processing speed See also cache CPU cache L2 cache L2 level two cache Memory cache installed on the motherboard to help improve processing speed It is slower than L1 cache and faster than main memory See also cache CPU cache L1 cache 48 Glossary LAN Local Area Network A group of computers or other devices dispersed over a relatively limited area and connected by a communications link that enables any device to interact with any other on the network LED L
84. erties dialog box which provides an array of tabs They may include The General tab which provides basic information about the device L The Resources tab which lists resources assigned to the device This tab does not appear if the device is not using resources 0 The Driver tab which displays the drivers being used by the device This tab also provides options for updating the driver or rolling back the driver in case the new version is causing a problem The tabs that appear in the dialog box vary from one device to another For more information about Device Manager refer to Windows online Help A If Something Goes Wrong Memory problems Memory problems Incorrectly connected or faulty memory modules may cause errors that seem to be hardware or even software related It is worthwhile checking for these first 1 Click Start and then click the Shut down button in the lower right corner of the Start menu The computer shuts down completely 2 Remove the memory module following the instructions in Removing a memory module on page 35 3 Reinstall the memory module following the instructions in Installing a memory module on page 30 and making sure the module is seated properly 4 Check for the error again 5 If the error recurs remove the memory module entirely and check for the error again If removing the memory module eliminates the error the memory module may
85. et 10 Firmly press the memory module into the memory slot s socket at approximately a 30 degree angle to the horizontal surface of the computer Sample Illustration Inserting the memory module into the socket 34 Getting Started Adding memory optional 11 Once the module s connector is fully inserted into the socket press downward on the top edge of the module to seat the module into the latches at the sides of the socket These latches should snap into place securely with the corresponding cutouts in the side of the module If the latches and cutouts do not line up correctly repeat steps 10 11 Sample Illustration Pressing down on the memory module Do not force the memory module into position The memory module should be completely inserted into the socket and level when secured in place Slot B Slot A ii Mo Sample Illustration Inserting the memory module into the slot NOTE For this model Slot A is the bottom slot Slot B is the top slot If only one memory module is to be installed it must be installed in Slot A 12 Replace the memory module slot cover and secure it using the screw Getting Started 35 Adding memory optional WARNING Always make sure your computer and AC adaptor have adequate ventilation and are protected from overheating when the power is turned on or when an AC adaptor is connected to a power outlet even if your computer is in Sleep mode
86. ething Goes Wrong T Optical disc drive problems 7 Click Start Error checking tests and repairs the storage drive Your hard disk seems very slow If you have been using your computer for a long time your files may have become fragmented Run Disk Defragmenter To do this click Start All Programs Accessories System Tools and then Disk Defragmenter After it opens click Defragment disk Your data files are damaged or corrupted Refer to your software documentation for file recovery procedures Many software packages automatically create backup files You may also be able to recover lost data using utility software Consult the dealer from whom you purchased your computer and or program Your dealer is your best source for current information Some programs run correctly but others do not This is probably a configuration problem If a program does not run properly refer to its documentation and check that the hardware configuration meets its needs Optical disc drive problems You cannot access a disc in the drive If the optical disc drive is an external drive make sure the two USB cables or the AC adaptor cable are properly connected to the computer and refer to the documentation that came with your drive Make sure the tray that holds the optical disc is closed properly Press gently until it clicks into place Open the tray and remove the disc Make sure the tray is clean Any dirt or foreign object can int
87. etting Started Adding memory optional Adding memory optional HINT To purchase additional memory modules see the accessories information packaged with your system or visit accessories toshiba com gi Your computer comes with enough memory to run most of today s popular applications You may want to increase the computer s memory if you use complex software or process large amounts of data NOTE Before adding external devices Toshiba recommends first setting up the software Installing a memory module Memory modules can be installed in the memory module slots on the back of the computer You will need a small Phillips screwdriver for this procedure A CAUTION lf the computer has been running recently the memory module s may be hot The surrounding area may also be hot Allow the module s to cool to room temperature before replacing it Avoid touching the cover the module s and the surrounding area before they have cooled Failure to follow these directions could result in minor bodily injury CAUTION 0 avoid damaging the computer s screws use a small Phillips screwdriver of the correct size that is in good condition CAUTION Installing a memory module with the computer s power on will damage the computer the module or both Always turn the computer s power off first Getting Started 31 Adding memory optional The computer has two memory slots Slot A and Slot B You c
88. ety of digital audio players If your device does not charge in Auto Mode try using Alternate Mode To select a different charging mode use the Power supply mode drop down list in the utility 04 Utilities TOSHIBA Sleep Utility TOSHIBA Sleep Utility TOSHIBA Sleep Utility The Sleep Utility allows you to use advanced features when the computer is in standby mode hibernation mode and shutdown state F Enable Sleep and Charge Sleep and Charge can supply USB power to the USB port when the computer is in standby sleep mode hibernation mode or shutdown state Auto Mode Default Sample Image TOSHIBA Sleep Utility screen NOTE With certain external devices the USB Sleep and Charge function may not work no matter which charging mode you select In those cases disable USB Sleep and Charge in the utility and turn the computer on to charge the device or use a different charging device Utiliti TOSHIBA Button hate 1 05 TOSHIBA Button Support deat TOSHIBA Button Support allows you to customize the eco button This button is located on the system control panel directly above the keyboard To access TOSHIBA Button Support 1 Click the TOSHIBA Button Support icon in the Optimize tab of TOSHIBA Assist The TOSHIBA Button Support window appears E TOSHIBA Button Support TOSHIBA TOSHIBA Button Support ttt You can update or assign other applications to the function Bu
89. expressly approved by Toshiba or parties authorized by Toshiba could void the user s authority to operate the equipment This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions This device may not cause harmful interference This device must accept any interference received including interference that may cause undesired operation K Contact Toshiba s Support Website at support toshiba com Industry Canada Requirement This Class B digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la classe B est conform la norme NMB 003 du Canada A Wireless Interoperability The TOSHIBA Wireless LAN Mini PCI Card products are designed to be interoperable with any wireless LAN product that is based on Direct Sequence Spread Spectrum DSSS radio technology and is compliant to lt The IEEE 802 11 Standard on Wireless LANs Revision A B G as defined and approved by the Institute of Electrical and Electronics Engineers The Wireless Fidelity Wi Fi certification as defined by the Wi Fi Alliance The Wi Fi CERTIFIED logo is a certification mark of the Wi Fi Alliance Wireless LAN and Your Health Wireless LAN products like other radio devices emit radio frequency electromagnetic energy The level of energy emitted by Wireless LAN devices however is far much less than the electromagnetic energy emitted by wireless devices like for e
90. ffers four categories of options amp Connect K2 Ww Secure Protect amp Fix Ww Ww Optimize Utilities TOSHIBA Assist 91 Connect The feature available in this category is Bluetooth Settings Boa TOSHIBA Assist You can easily access Help and Service Category Contents r CONNECT Bluetooth Settings SECURE PROTECT amp FIX ol OPTIMIZE You can connect your computer to network more easily Sample Image TOSHIBA Assist window Connect tab Secure The features available in this category are Supervisor password amp User password TOSHIBA Assist TOSHIBA TOSHIBA Assist You can easily access Help and Service Category Contents Fd CONNECT wa La Supervisor User password password g SECURE PROTECT amp FIX B OPTIMIZE You can keep your computer more secure Web site Help Sample Image TOSHIBA Assist window Secure tab 92 Utilities TOSHIBA Assist Protect amp Fix The feature available in this category is TOSHIBA PC Diagnostic Tool Utility TOSHIBA Assist TOSHIBA TOSHIBA Assist You can easily access Help and Service Contents fA PROTECT amp FIX o OPTIMIZE You can keep your computer more secure Sample Image TOSHIBA Assist window Protect amp Fix tab Utilities TOSHIBA Assist 93 Optimize The features available in this category are Mouse Utilit
91. g System DPI Dots Per Inch DYD Digital Versatile or Video Disc DVD ROM Digital Versatile or Video Disc Read Only Memory EPROM Erasable Programmable Read Only Memory eSATA external Serial Advanced Technology Attachment FAT File Allocation Table FCC Federal Communications Commission GB gigabyte HDD Hard Disk Drive HDMI High Definition Multimedia Interface HDMI CEC High Definition Multimedia Interface Consumer HTML IEEE VO IRQ ISP KB LAN LCD LED MB MIDI PC PCI PCMCIA RAM RGB RFI Electronics Control Hypertext Markup Language Institute of Electrical and Electronics Engineers Input Output interrupt request Internet Service Provider kilobyte Local Area Network Liquid Crystal Display Light Emitting Diode megabyte Musical Instrument Digital Interface Personal Computer Peripheral Component Interconnect Personal Computer Memory Card International Association Random Access Memory Red Green Blue light monitor Radio Frequency Interference Glossary At ROM Read Only Memory RTC Real Time Clock SD Secure Digital SDRAM Synchronous Dynamic Random Access Memory SSD Solid State Drive TFT Thin Film Transistor USB Universal Serial Bus URL Uniform Resource Locator WAN Wide Area Network WWW World Wide Web Terms The following terms may appear in this User s Guide A active matrix display A liquid crystal display LCD made from an array of liquid crystal cells using active matrix technology A
92. ge in the functionality of your system g 79 80 Exploring Your Computer s Features Exploring the desktop Finding your way around the desktop Your computer s desktop includes several standard features icons Start button taskbar notification area and background pattern Icons Lending Inmevat Start button Taskbar Notification area Sample Image Windows operating system desktop Icons An icon represents a folder file or program that can be quickly activated by double clicking the icon You can create a new desktop icon for any folder file or program by dragging the element s icon from its location in a window to the desktop area You may see various icons displayed on your system desktop for example Recycle Bin Holds files you have deleted You may be able to retrieve these files until you empty the Recycle Bin Exploring Your Computer s Features 81 Exploring the desktop J gt TECHNICAL NOTE If you delete a large number of files or very Y large files from the internal storage drive there may be amp insufficient space available in the Recycle Bin to hold these files In this case Windows will prompt you to either permanently delete the file s or cancel the deletion s lf you delete a file of any size from an external media or flash media it does not go into the Recycle Bin The file is permanently deleted Permanently deleted files cannot be recover
93. he microphone to the microphone jack and the speakers to the headphone jack Adjust the volume control Printer problems This section lists some of the most common printer problems The printer will not print Check that the printer is connected to a working power outlet turned on and ready on line Check that the printer has plenty of paper Some printers will not start printing when there are just two or three sheets of paper left in the tray Make sure the printer cable is firmly attached to the computer and the printer Run the printer s self test to check for any problem with the printer itself Make sure you installed the proper printer drivers as shown in the instructions that came with the printer You may have connected the printer while the computer is on Disable Sleep mode turn off the computer and turn off the printer Turn the printer back on make sure it is online and then turn the computer back on Try printing another file For example you could create and attempt to print a short test file using Notepad If a Notepad file prints correctly the problem may be in your original file If you cannot resolve the problem contact the printer s manufacturer The printer will not print what you see on the screen Many programs display information on the screen differently from the way they print it See if your program has a print preview mode This mode lets you see your work exactly as it will print C
94. ication area are Current time Power usage mode network connectivity status and speaker volume To activate a specific task click the appropriate notification area icon Setting up for communications To connect to the Internet use an online service or communicate with another computer you need A browser or communications program An Internet Service Provider ISP or online service if you plan to use the Internet s A way to connect to the ISP for example Wi Fi LAN Broadband connection etc Using Wireless LAN connectivity NOTE Wireless connectivity and some features may require you to purchase additional software external hardware or services Availability of public wireless LAN access points may be limited Your system may come with an optional wireless LAN module This is a technology that expands wireless communication beyond networking equipment and can connect many different kinds of electronic devices without the need for cables Exploring Your Computer s Features 83 Exploring audio features For information on how to set up a wireless connection refer to your wireless networking device documentation or your network administrator NOTE To enable or disable wireless communication press F12 For more information see Hot Keys TOSHIBA Cards on page 131 For help with common Wi Fi networking problems see Wireless networking problems on page 121 Connecting your compute
95. ich all components of an electric circuit are connected It has a potential of zero 0 volts is connected to the earth and is the point of reference for voltages in the circuit H hard disk A storage device composed of a rigid platter or platters that can be magnetically coded with data Hard disks hold much more information than some external media and are used for long term storage of programs and data The primary or only hard disk in a computer is usually fixed but some computers have secondary hard disks that are removable hardware The physical components of a computer system Compare software Glossary 47 HDMI High Definition Multimedia Interface An interface used to transmit high quality audio and video signal via a single cable in digital format providing better picture quality than analog signal HDMI CEC HDMI Consumer Electronics Control One A V component can control another while using this function if connected with HDMI cables See also HDMI Hibernation A feature of many Toshiba computers that saves to the internal storage drive the current state of your work including all open files and programs when you turn the computer off When you turn on the computer again your work is returned to the same state it was when the computer was turned off See also Sleep Suspend hot key 1 A feature in which certain keys in combination with the Fn key can set system options or control system paramet
96. ight Emitting Diode A solid state lamp SSL that uses light emitting diodes LEDs as the source of light which offers long life and high efficiency output Multiple diodes are used together since the light created by individual light emitting diodes is small compared to incandescent and compact fluorescent lamps LCD Liquid Crystal Display A type of display that uses a liquid substance between two transparent electrode panels When an electric current passes through the electrodes the molecules in the liquid form a crystalline pattern that polarizes the light passing through it A filter over the electrodes permits only non polarized light to pass to the surface of the display creating light and dark pixels load To move information from a storage device such as a hard disk into memory for processing local area network See LAN logical drive A section of a disk that is recognized by the operating system as a separate disk drive A system s logical drives may differ from its physical drives For example a single hard disk drive may be partitioned into two or more logical drives M memory Typically refers to the computer s main memory where programs are run and data is temporarily stored and processed Memory can be volatile and hold data temporarily such as RAM or it can be nonvolatile and hold data permanently such as ROM A computer s main memory is RAM See also RAM ROM microprocessor See Central Pro
97. igned to accommodate all possible configurations for an entire product Series Your select model may not have all the features and specifications corresponding to all of the icons or switches shown on the computer chassis unless you have selected all those features This information applies to all the features and icons described in this guide Below are examples of some of the many possible icons used on your computer V o Sample Illustration System icons Other documentation Your computer comes with the following documentation An electronic version of the User s Guide this document A Quick Start Document Z Ww It may also contain guides for other programs that may come with your system For accessory information visit Toshiba s Web site at accessories toshiba com Service options Toshiba offers a full line of optional service programs to complement its standard limited warranty Toshiba s standard limited warranty extended warranty and service upgrade terms and conditions are available at warranty toshiba com To stay current on the most recent software and hardware options for your computer and for other product information be sure to regularly check the Toshiba Web site at support toshiba com If you have a problem or need to contact Toshiba see If Something Goes Wrong on page 109 Chapter 1 Getting Started This chapter provides tips for using your computer effectively sum
98. ing options F2 F3 Brightness v O A LEVEL 7 Sample Image Display brightness Move the slider or press the appropriate hot key repeatedly to decrease or increase the display brightness Hot Keys TOSHIBA Card 134 Hot key fimctions a Internet and Media Control Buttons F This hot key launches the default browser This hot key launches the Windows Media Player Ha Skip Back F ae Play Pause aah Skip Forward Er Volume Down a Volume Up Fo Hot Keys TOSHIBA Cards Hot key functions 1 39 Volume Mute This TOSHIBA Card or hot key enables disables volume mute on your computer When volume mute is enabled no sound will come from the speakers or headphones Selecting this Card or pressing the hot key displays the following options cp q Mute Off Sample Image Volume Mute options To enable mute select Q To disable mute select Hot Keys TOSHIBA Card 136 Hot key fimctions i Disabling or enabling wireless devices This TOSHIBA Card or hot key enables disables the optional wireless devices installed in your computer Cy on The wireless modes are Wi Fi enabled Enables just the Wi Fi module Selecting this Card or pressing the hot key displays the following options p F12 60 Sample Image Wireless communication options To enable Wi Fi select O To cancel select
99. lick on the Speakers tab and click Set Default Use the arrow keys on your keyboard to navigate within the Blu ray Disc player console NOTE Use of a mouse is not supported within the Blu ray Disc player Optical disc drive components The optical disc drive is located on the side of the computer Your optical disc drive may look like this PND a O Drive in use indicator light Eject button Manual eject hole Sample Illustration Optical disc drive aise Drive in use indicator light Indicates when the drive is in use Eject button Press to release the disc tray CAUTION Do not press the eject button or turn off the computer while the drive in use indicator light is glowing Doing so could damage the disc or the drive When the disc tray is open be careful not to touch the lens or the area around it Doing so could cause the drive to malfunction Manual eject hole Use if you need to release the disc tray when the power is off Use a straightened paper clip or other narrow object to press the manual eject button located inside the hole Never use a pencil to press the manual eject button Pencil lead can break off inside the computer and damage it Inserting an optical disc To insert an optical disc into the drive 1 Make sure the computer is turned on The drive will not open if the computer s power is off Learning the Basics T1 Using the optical disc drive
100. listen turn the volume down Do not set the volume too high when using headphones Continuous exposure to loud sound can harm your hearing Playing optical media If you insert an optical disc into the optical disc drive and the Auto Run feature does not automatically start your disc try launching the optical disc manually To do this follow these steps 1 Click Start and then Computer 2 Double click the optical disc drive icon The drive will run the optical disc If your disc does not run using this method try using an application that is associated with the media on the disc For example if it is a music CD open Windows Media Player and use it to select and then play the CD For other types of media use the associated software to open the files on the disc Learning the Basics 13 Using the optical disc drive Recording optical media Depending on the configuration your computer may come with an optical disc drive that allows you to Play pre recorded and recorded optical media Read write data and multi media files to recordable optical media For more information regarding supported optical media formats please refer to your computer s detailed specifications at support toshiba com NOTE Due to manufacturing and quality variations in third party optical media e g CD or DVD or optical media players recorders in certain cases your Toshiba optical disc drive may not record on certain optical me
101. lities TOSHIBA PC Health Monitor TOSHIBA PC Health Monitor The TOSHIBA PC Health Monitor software program monitors computer system functions such as power consumption the cooling system and the 3D Accelerometer available on certain models It alerts users to specific system conditions via pop up messages It also tracks the usage of the computer and related devices and logs service relevant information on the computer s internal storage drive The collected information includes device operation time and number of actuations or status changes e g number of power button and Fn key combination uses AC adaptor LCD HDD sound volume and USB information date of initial system use and also computer and device usage e g power settings CPU memory and temperatures for various devices The collected information is not limited to the examples specified here The stored data uses a very small portion of the total hard disk capacity approximately 3 MB or less per year This information is used to identify and provide a notification of system conditions that may affect the performance of your TOSHIBA computer It may also be used to help diagnose problems should the computer require service by TOSHIBA or TOSHIBA s authorized service providers Additionally TOSHIBA may use this information for quality assurance analysis Subject to the use restrictions above the data logged on the internal storage drive may be transferred to e
102. llow you to ascertain certain system details set additional options or change default options These utilities are described in this chapter NOTE The utilities described in this chapter and the icons shown in the sample images are applicable only if the related utility is available on your system iM TOSHIBA Assist TOSHIBA Application Installer Supervisor password 2 gt Ww Ww K Ww User password TOSHIBA Face Recognition Utility TOSHIBA PC Diagnostic Tool Utility Mouse Utility TOSHIBA Hardware Setup TOSHIBA Sleep Utility TOSHIBA Button Support gt gt K K gt Ww Ww Ww Ww Ww K 89 90 Utilities TOSHIBA Assist TOSHIBA Accessibility TOSHIBA eco Utility TOSHIBA Service Station TOSHIBA PC Health Monitor TOSHIBA Assist The TOSHIBA Assist provides quick access to computer functions and allows you to customize a range of computer settings To access TOSHIBA Assist click the Start button and in the Search field type TOSHIBA Assist In the list that appears above click on your selection The TOSHIBA Assist window appears e Ww Ww 0 Ww TOSHIBA Assist TOSHIBA Assist You can easily access Help and Service Category Contents 3 CONNECT 3 Bluetooth Settings J SECURE TOSHIBA PROTECT amp FIX ol OPTIMIZE You can connect your computer to network more easily Sample Image LOSHIBA Assist window The TOSHIBA Assist o
103. low To replace the batteries 1 Save your work and turn the keyboard upside down Keyboard ON OFF switch Battery cover OM od ay O A Sample Illustration Keyboard underside 2 Slide the keyboard ON OFF switch on the underside to the OFF position Slide the Battery cover off Always replace both batteries at the same time with fresh ones Replace the battery cover 64 Learning the Basics Using the wireless keyboard 6 Slide the keyboard ON OFF switch to the ON position WARNING lfa battery is leaking or its case is cracked put on protective gloves to handle it and discard it immediately Always dispose of used battery packs in compliance with all applicable laws and regulations Put insulating tape such as cellophane tape on the electrode during transportation to avoid a possible short circuit fire or electric shock Failure to do so could possibly result in serious injury Keyboard functions Your computer s keyboard contains character keys control keys function keys and special Windows keys NOTE To capture a print screen of the entire screen press the Fn PRTSC key DEL HOME END PGUP PGDN SYSRQ PRTSC PAUSE BREAK SPACE NUM 1 Baas i Sample Illustration PRTSC key on the keyboard Character keys Typing with the character keys is very much like typing on a typewriter except that The space bar creates a space cha
104. lso known as a TFT display in its simplest form there is one thin film transistor TFT for each cell This type of display works well with computers because of its shallow depth and high quality color Active matrix displays are viewable from wider angles than most passive matrix displays adapter A device that provides a compatible connection between two units For example the computer s internal display adapter receives information from the software and translates it into images on the screen An adapter can take a number of forms from a microprocessor to a simple connector An intelligent adapter one that is capable of doing some processing may also be called a controller Alternating Current AC The type of power usually supplied to residential and commercial wall outlets AC reverses its direction at regular intervals Compare Direct Current DC application A computer program that you use to perform tasks of a specific type Applications include word processors spreadsheets and database management systems See also program 42 Glossary B backup A copy of a file usually on a removable disk kept in case the original file is lost or damaged Basic Input Output System BIOS See BIOS baud rate The speed at which a communication device such as a printer or modem transmits information Baud rate is the number of signal changes per second not necessarily the same as bits per second See also bits
105. marizes how to connect components and explains what to do the first time you use your computer Please read the safety instruction information on the Quick Start document that shipped with your computer carefully and make sure you fully understand the instructions before you attempt to use your computer in order to avoid potential hazards that could cause bodily injury property damage or damage the computer Setting up a work environment 21 Place the computer on a hard flat surface that is large enough for the computer and any other items you are using such as a printer Leave enough space around the computer and other equipment to provide adequate ventilation To keep your computer in prime operating condition protect your work area from om Dust moisture and direct sunlight BZ Equipment that generates a strong electromagnetic field such as stereo speakers other than speakers that are connected to the computer or speakerphones 22 Getting Started K Precautions Rapid changes in temperature or humidity and sources of temperature change such as air conditioner vents or heaters Extreme heat cold or humidity Liquids and corrosive chemicals Your computer is designed to provide optimum safety and ease of use You should observe certain precautions to further reduce the risk of personal injury or damage to the computer WARNING Never allow any liquids to spill into
106. n external device your computer To do this 1 Read the directions that came with the device to see if you first need to install new software 2 Connect the device s video or USB cable to the port on the computer and to the device 3 Connect the device s power cable to a live electrical outlet if applicable 4 Turn on the external device if applicable Your computer may automatically detect the external device Getting Started 57 Using external display devices Using external display devices Your computer comes with a built in display but you can also connect the following types of external display devices to the video ports described below Using the HDMI In port Your computer comes with an HDMI In port allowing you to connect to a video gaming console or DVD player NOTE Locate the HDMI In port on the Quick Start Card that shipped with your computer HDMI In port Sample Illustration Video ports on back of computer 58 Getting Started Customizing your computer s settings Customizing your computer s settings There are several ways in which you can customize your computer to suit your particular requirements Refer to your operating system documentation or Help and Support for details You may also wish to customize your power usage settings For more information see Power Plans on page 76 There are additional custom settings you can choose See
107. ng Functional computers can be donated to a local charity or resold through other programs Non working Toshiba computers can be mailed back for free recycling For additional details please visit us toshiba com recycle Contents ATEN cece acy sche ccracazzcada data dedaccasacachchductsanuaceaaccact 16 TIS guide oases th occvare evernathe ds tence neinndsence chistes 18 Safety 1G OSs casscnceassintdecssscsaeastscaccnceicataudstseaeewotseess 19 Other icons WSO scacc ccsiscencnscceceatsoesnesnsececnseeane 19 Your computer s features and specifications 20 Other documentation seis Aacsecretneinainetoanmerssenencaneete 20 Service options ccccedeenctctse sicuscacsacntodenceescceecaasee 20 Chapter 1 Getting Started ssescssssscssecssssesssessseessseeesseeeses 21 Setting up a work environMent ceeeeees 21 Precautions cs2csscsaeciciatacna ti tsncsenTudacecansdeubestmrites 22 Important information on your computer s cooling fan c0 23 Setting up your COMPUTED seisciacnic csnnscnsncessersnseeserenns 23 Connecting tO a POWEF SOUICE cccccesceseeeeeeeeeees 24 Using the computer for the first time 26 Setting up your keyboard and mouse 26 Turning ON the power ccccecseeseeeeseeseeeeseeaeees 28 Setting up your SOftWAFE ccceeeseeeeee 29 Registering your computer with Toshiba 29 Contents Adding optional external deVICES c
108. ng the wireless mouse 61 Utilities 89 W watranty standard limited warranty 20 Web Camera using 85 Web sites 129 Wi Fi wireless networking 82 Windows operating system desktop 79 troubleshooting 111 Windows Start menu starting a program 67 wireless keyboard batteries 63 functions 64 using 63 wireless mouse batteries 62 using 61 wireless networking 82
109. not be co located or operating in conjunction with any other antenna or transmitter Regulatory Information The TOSHIBA Wireless LAN Mini PCI Card must be installed and used in strict accordance with the manufacturer s instructions as described in the user documentation that comes with the product This device complies with the following radio frequency and safety standards Canada Industry Canada IC This device complies with RSS 210 of Industry Canada CAUTION The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not emit RF field in excess of Health Canada limits for the general population consult Safety Code 6 obtainable from Health Canada s Web site www hc sc gc ca rpb The RF device shall not be co located with any other transmitter that has not been tested with this device Operation is subject to the following two conditions 1 this device may not cause interference and 2 this device must accept any interference including interference that may cause undesired operation of this device L utilisation de ce dispositif est soumis aux deux conditions suivantes 1 il ne doit pas produire de brouillage et 2 l utilisateur du dispositif doit tre pr t accepter tout brouillage radio lectrique regu m me s il est susceptible de compromettre son fonctionnement The term IC before the equipment certification number only signifies that the Ind
110. ntities located outside of your country or region of residence e g European Union Those countries may or may not have the same data protection laws or data protection levels as required by your home country or region You may disable the TOSHIBA PC Health Monitor at any time by uninstalling the software via the Windows Control Panel Doing so will automatically delete all collected information from the internal storage drive The TOSHIBA PC Health Monitor software does not extend or modify TOSHIBA s obligations under its standard limited warranty in any way TOSHIBA s standard limited warranty terms and limitations apply Chapter 6 If Something Goes Wrong Some problems you may encounter when using your computer are relatively easy to identify and solve Others may require help from your network administrator or the manufacturer of the software program This chapter aims to help you solve many problems by yourself It covers the problems you are most likely to encounter If all else fails contact Toshiba You will find information on Toshiba s support services at the end of this chapter Problems that are easy to fix Your program stops responding If you are working with a program that suddenly freezes all operations chances are the program has stopped responding You can exit the failed program without shutting down the operating system or closing other programs To close a program that has stopped responding
111. oblems when you turn on the computer 110 The Windows operating system is not working 111 Using Startup options to fix problems 111 Internet problems ssccssssesseseeseeesees 112 The Windows operating system can help you acesscestasc se tecestaceeacatccteenssee 112 Fixing a problem with Device Manager 113 Checking device properties ccceeeeeees 113 Memory problems scccszactedesteraueteadeeestonntadeoeradentee 114 Power and the battery ccc ccecsceseseeeseeeeeees 114 Keyboard problems ccscssssssssesesseersees 115 Display problems eicccc5 ccccccscnteseceecaedesscesteseosenetseeres 115 Disk or storage drive problemS c cceecee 116 Error checking ncisutricsnasncaraietnaienisemes nar 116 Optical disc drive problemS ccccccceeeeees 117 Sound system problems ceccccsssssssssessscees 119 Printer problems Sasccccccadssccscnseetoienssnessccttedousmartereces 120 Wireless networking problemS cccceeee 121 DVD and Blu ray Disc operating problems 122 Develop good computing habits eee 123 Data and system configuration backup in the Windows operating system 124 If you need further aSSiStanCe cccceceeeeeees 129 Contacting Toshiba ccc ccceeeseeeeteeteeeees 129 Other Toshiba Internet Web sites 129 Toshiba s worldwide OffiC S cccccece
112. of the drive Never use a pencil to press the manual eject button Pencil lead can break off inside the computer and damage it 2 Pull the tray out until it is fully open remove the disc and place it in its protective cover 3 Gently press the tray in to close it Toshiba s online resources Toshiba maintains a number of online sites to which you can connect These sites provide information about Toshiba products give help with technical questions and keep you up to date with future upgrades For more information see Contacting Toshiba on page 129 Chapter 3 Computing Toshiba s energy saver design Your computer enters a low power suspension mode when it is not being used thereby conserving energy and saving money in the process It has a number of other features that enhance its energy efficiency Many of these energy saving features have been preset by Toshiba We recommend you leave these features active allowing your computer to operate at its maximum energy efficiency so that you can use it for longer periods Power management Your computer ships with the power management options preset to a configuration that will provide the most stable operating environment and optimum system performance CAUTION Changes to these settings may result in system performance or stability issues Users who are not completely familiar with the power management component of the system should use the preset
113. off the computer and remove the memory module slot cover complete steps 1 6 in Installing a memory module on page 30 and then check that the module is inserted completely into the socket and lined up squarely with the socket latches 38 NOTE Getting Started Recovering the Internal Storage Drive From time to time Windows will display a pop up that says Do you want to allow the following program to make changes to this computer This is a security feature to prevent programs or people from doing things on your computer without your permission If you were trying to perform the action click Continue otherwise click Cancel If unsure cancel and try again Recovering the Internal Storage Drive Your computer includes recovery utilities to allow you to recover your internal storage drive if necessary The following internal storage drive recovery options are available Recovery option Description Recover to out of box state This option restores the original factory image to your internal storage drive returning your computer to its out of box state Recommended recovery method See Recovering to out of box state recommended recovery method on page 39 Recovery of factory This option recovers the factory default software while default software with the computer attempts to back up all data from C Users Veeel See Recovering of factory default software with user s
114. on unless otherwise stated download 1 In communications to receive a file from another computer through a modem or network 2 To send font data from the computer to a printer See also upload drag To hold down the mouse button while moving the pointer to drag a selected object In the Windows operating system this refers to the left mouse button unless otherwise stated driver See device driver DVD An individual digital versatile or video disc See also DVD ROM DVD ROM Digital Versatile or Video Disc Read Only Memory A very high capacity storage medium that uses laser optics for reading data Each DVD ROM can hold as much data as several CD ROMs Compare CD ROM emulation A technique in which a device or program imitates another device or program enable To turn on a computer option See also disable eSATA An external device that supports hot swapping and fast data transfer Very useful in storing and transferring large files executable file A computer program that is ready to run Application programs and batch files are examples of executable files Names of executable files usually end with a bat or exe extension expansion device A device that connects to a computer to expand its capabilities Other names for an expansion device are port expander port replicator docking station or network adapter extension See file extension external device See device 46 Glossary
115. ontact the software manufacturer for more information If Something Goes Wrong 21 Wireless networking problems Wireless networking problems NOTE 2 Ww K Ww gt Ww K Ww This section provides general troubleshooting tips for networking problems specifically wireless Wi Fi networking The terms and concepts used assume a basic understanding of networks and may be for more advanced users If you need assistance or if you are not familiar with the terminology please see Windows Help and Support or contact your computer technician If your computer is equipped with an internal Wi Fi adapter verify that the Wireless antenna is ON Verify that your computer can detect access points or routers If it can detect a Wi Fi access point or router then it may be a configuration issue Verify that signal strength is good using the utility provided with the Wi Fi adapter If another computer is on the same network verify that it has network access and can connect to the Internet If for example the other computer cannot browse to a public Web site the ISP s Internet Service Provider service may be disrupted Verify that the Service Set Identifier SSID or network name is correct i e that it matches the SSID assigned to the access point you are attempting to connect through SSIDs are case sensitive Check the Windows Control Panel s Device Manager to verify that the Wi Fi adapt
116. optional external devices 29 adequate ventilation cooling fan 23 audio features 83 B backing up files 60 68 battery charging the real time clock RTC 76 BIOS Setup see TOSHIBA Hardware Setup Blu ray Disc using 69 button eject optical disc drive 70 power 28 Shut down 31 start 81 C caring for your computer 58 character keys 64 cleaning the computer 58 communications set up 82 computer caring for 58 cleaning 58 environmental precautions 21 moving 58 setting up 23 computer lock 59 computer will not start troubleshooting 110 computing habits troubleshooting 123 computing tips 60 connecting AC adaptor cord to DC IN 25 computer to a network 83 154 Index 55 power cord cable 25 connecting 24 power source 25 cooling fan adequate ventilation 23 customize computer settings 58 D data entire system backup troubleshooting 126 desktop creating new icon 80 exploring the 79 icons 80 recycle bin 80 standard features 80 Windows operating system 79 Device Manager fixing a problem 113 display devices external 57 disposal information 9 DVD removing with computer off 74 removing with computer on 73 DVD Blu ray Disc player troubleshooting 122 DVDs using 69 E eject button optical disc drive 70 eject optical disc drive 70 exploring desktop 79 F files backing up 60 68 restore 68 saving 67 function keys 65 H HDMI In port using 57 headphones using 84 Help and Supp
117. ort troubleshooting 112 hot key disabling or enabling wireless devices 136 display brightness 133 Lock Instant security 132 volume mute 135 Zoom Display resolution 137 Hot Key Cards 131 Hot key functions 132 l icon desktop 80 moving to desktop 80 recycle bin 80 safety 19 installation memory module 30 installing memory modules 30 internal storage drive recovery 38 K keyboard Alt keys 65 character keys 64 Ctrl keys 65 Fn key 65 function keys 65 special Windows keys 65 troubleshooting 115 keys Ctrl Fn Alt 65 function keys 65 DO Index L LEDs system indicator lights ON OFF light 28 Web Camera light 85 Licenses 9 lock computer using 59 M manual eject hole optical disc drive 70 memory adding optional 30 check total memory 37 removing memory module slot cover 32 Memory card reader inserting memory media 86 removing memory media 87 using 85 memory module installation 30 inserting into socket 33 removing 35 36 microphone using 84 mouse utility 100 moving the computer 58 network accessing 83 connecting your computer 83 networking wireless 82 notification area 82 0 online resources Toshiba 74 optical disc Auto Run feature 72 handling 72 inserting 70 playing optical media 72 positioning 71 recording optical media 73 removing with computer off 74 removing with computer on 73 optical disc drive components 70 drive in use indicator light 70 eject button 70 handling
118. ou have created intact C Ww Recover to a custom size partition If you want to recover the C drive to its out of box state and specify a custom size for the C drive Note This option deletes all other partitions from the drive Follow the on screen instructions to complete the recovery process When the recovery process is complete a message displays indicating that the drive has been recovered Click Finish to restart the computer 54 Getting Started Erasing the Internal Storage Drive Erasing the Internal Storage Drive CAUTION Erasing the internal storage drive will delete all data on the drive including the partitions Be sure to create recovery media and back up your data to external media before erasing the internal storage drive NOTE If you want to restore the internal storage drive use one of the recovery options instead of erasing the drive For more information see Recovering the Internal Storage Drive on page 38 To delete all data and partitions from the internal storage drive 1 Access the Toshiba Recovery Wizard on your internal storage drive or on your recovery media K Z Sd To access the Recovery Wizard on your internal storage drive While powering on your computer press the F12 key when the initial TOSHIBA screen displays The boot menu appears Using the arrow keys to scroll down select the HDD Recovery option and then press the ENTER key Read the Wa
119. ou press a key nothing happens Verify that the active program accepts text input Try clicking your mouse on an area where you can type text and try typing again Your computer may be in Sleep mode and have a software or resource conflict When this happens turning the power on returns you to the problem instead of restarting the system To clear the condition press Ctrl Alt and Del simultaneously Then shut down the computer via software or follow the steps if your program stops responding see Problems that are easy to fix on page 109 The computer displays the WARNING RESUME FAILURE Windows Error Recovery Windows did not shut down successfully message To continue select Start Windows normally If you performed a shutdown before this message was displayed a program or driver may have prevented Windows from shutting down Data stored in the computer s memory has been lost Data stored in the computer s internal storage drive may not be affected If Something Goes Wrong The Windows operating system is not working The Windows operating system is not working Once you are familiar with the desktop and used to the way the operating system responds to your work routine you can easily detect if the operating system is not working correctly For example The operating system fails to start after the initial startup appears Ww The operating system takes a long time to start Ww
120. ow in which order to insert the discs during recovery For information on using the Recovery media you have created with the preceding steps see Restoring from recovery media on page 52 Restoring from recovery media The recovery process deletes information stored on the internal storage drive Be sure to save your work to external media before executing the recovery see Backing up your work on page 68 If you have created recovery media for your system you can restore your system from such media if necessary For example if your original internal storage drive fails you can restore your system to a new internal storage drive from your recovery media For instructions on creating recovery media see Creating recovery media on page 50 With recovery media you can Recover to out of box state recommended recovery method Recovery of factory default software with user s data Recover without changing the internal storage drive partitions Recover to a custom size partition For more information on these options see Recovering the Internal Storage Drive on page 38 NOTE When you restore your system only the operating system files applications and drivers originally shipped with the computer are restored Any files that you created are not restored during this process Be sure to separately save the files you have created to external media using Windows Backup or another backu
121. p program For more information see Backing up your work on page 68 Getting Started 53 Recovering the Internal Storage Drive To recover your internal storage drive from recovery media 1 2 Make sure your computer is turned off Do one of the following If your recovery files are on DVDs insert the first recovery DVD into your optical disc drive If your recovery files are on a USB flash drive connect the USB flash drive to your computer Turn on your computer When the initial TOSHIBA screen displays press the F12 key on your keyboard The boot menu displays Using the arrow keys select the DVD option or the USB Flash option depending on which type of media you are using and then press the Enter key A warning screen appears stating that when the recovery is executed all data on your internal storage drive will be deleted and rewritten unless the Recovery of Factory Default Software with user s data option is selected Click Yes to continue When the Toshiba Recovery Wizard opens and the Selecting a process screen displays select Recovery of Factory Default Software and then click Next Select one of the following options Recover to out of box state recommended recovery method If you want to recover the original factory image K Ww Recover without changing the hard drive partitions If you want to recover the C partition only leaving other partitions y
122. program s needs The disc will not come out of the drive when you click the eject button on the screen Press the button on the optical disc drive itself For additional information see You press the disc eject button but the drive tray does not slide out on page 118 Online content accessed through the Blu ray Disc is not displaying Make sure you are connected to the Internet While viewing a Blu ray Disc movie the sound is not coming from the computer s speakers You can change the destination of the audio signal in Sound properties in the Control Panel If Something Goes Wrong 9 Sound system problems NOTE Blu ray Disc player Technology Compatibility and or performance issues are possible Certain interactive features may not be supported due to compatibility network settings or other conditions Advanced Access Content System AACS keys are integrated into your computer for copy protection purposes Occasional renewal is required and will initially be provided at no charge After the initial period Corel Corporation will provide AACS key renewals pursuant to its then current terms and conditions For more information on AACS key visit www aacsla com home Depending on Blu ray Disc content you may experience frame dropping or lower performance Blu ray Disc player does not support DVD playback Please use Windows Media player or TOSHIBA DVD Player for DVD playback
123. r oco 2 Plug the AC adaptor cord into the DC IN on the back of the computer Sample Illustration Connecting the AC adaptor cord to the computer 3 Connect the power cord cable to a live electrical outlet AWARNING Never attempt to connect or disconnect a power plug with wet hands Failure to follow this instruction could result in an electric shock possibly resulting in serious injury 26 Getting Started Using the computer for the first time Using the computer for the first time The computer is now ready for you to turn it on and begin using it Adjust the display to a comfortable viewing angle Small bright dots may appear on your screen display when you turn on your computer Your display contains an extremely large number of thin film transistors TFT and is manufactured using high precision technology Any small bright dots that may appear on your display are an intrinsic characteristic of the TFT manufacturing technology Over a period of time and depending on the usage of the computer the brightness of the screen will deteriorate This is also an intrinsic characteristic of the screen technology Setting up your keyboard and mouse The keyboard and mouse may be pre installed Press and hold the Connect button located on the underside of both the keyboard and mouse while turning ON the computer Connect buttons Sample Illustration Connecting keyboard and mouse If your keybo
124. r display contains an extremely large number of thin film transistors TFT and is manufactured using high precision technology Any small bright dots that may appear on your display are an intrinsic characteristic of the TFT manufacturing technology Over a period of time and depending on the usage of the computer the brightness of the screen will deteriorate This is also an intrinsic characteristic of the screen technology Disk or storage drive problems Problems with the storage drive or with external media usually show up as an inability to access the drive or as sector errors Sometimes a drive problem may cause one or more files to appear to have garbage in them Typical problems are You are having trouble accessing a drive or one or more files appear to be missing Make sure you are identifying the drive by its correct name A or C Error checking NOTE This feature is not available for optical disc drives Run Error checking which analyzes the directories and files on the storage drive and repairs any damage it finds To run Error checking 1 Click Start and then Computer 2 Right click the drive you want to check 3 On the pop up menu click Properties The drive s Properties box appears 4 Click the Tools tab 5 Click the Check now button The Check Disk box appears 6 You can choose one or both options Automatically fix file system errors Scan for and attempt recovery of bad sectors If Som
125. r to a network You can connect your computer to a network to increase its capabilities and functionality using one of its communication ports Accessing a network To access a network connect an Ethernet cable to the Network port RJ45 on your computer For specific information about connecting to the network consult your network administrator Many hotels airports and offices offer Wi Fi access If your computer has Wi Fi ask for help when connecting to a Wi Fi network Exploring audio features You can use your computer to record sounds using the computer s internal microphone available on certain models or an optional external microphone You can listen to sound files or audio CDs using the built in speakers headphones or external speakers Recording sounds You may record sounds using the computer s internal microphone available on certain models or by connecting an optional external microphone 84 Exploring Your Computer s Features Exploring audio features Using a microphone 1 If you want to use an external microphone connect it to the computer 2 Click the Start button and in the Search field type Sound Recorder In the list that appears above click on your selection Start Recording 0 00 00 Start Recording Stop Recording button Sample Image Sound Recorder screen 3 Click the Start Recording button 4 Speak normally into the microphone 5 When you have finished recording
126. racter instead of just passing over an area of the page The lowercase letter el and the number 1 are not interchangeable The uppercase letter O and the number 0 are not interchangeable Learning the Basics Touch screen 65 Cirl Fn and Alt keys CTRL ALT Sample Illustration Ctrl Fn and Alt keys The Ctrl Fn and Alt keys do different things depending on the program you are using For more information see your program documentation Function keys The function keys not to be confused with the Fn key are the 12 keys at the top of the keyboard r T r At m sai od op fal FID A S J N J y yr mil gt gt F F7 JAA AR r ves Fl F2 L JN E it pog F3 F4 F5 F8 on J JX JS Sample Illustration Function keys Special Windows keys Windows key a Application key Sample Illustration Special Windows keys Your computer s keyboard has one key and one button that have special functions in Windows Windows key Opens the Start menu Application key Has a similar function as the secondary mouse button Touch screen Available on certain models Your computer may be enabled with a touch screen feature 66 Learning the Basics Starting a program Starting a program The easiest way to start a program is to double click the name of the file that contains the information you want to
127. ration is minimized Regulatory statements This product complies with any mandatory product specification in any country region where the product is sold In addition the product complies with the following European Union EU and EFTA This equipment complies with the R amp TTE directive 1999 5 EC and has been provided with the CE mark accordingly Optical Disc Drive Safety Instructions Wy Vte a 0 This appliance contains a laser system and is classified as a CLASS 1 LASER PRODUCT To use this model properly read the User s Guide carefully and keep it for your future reference Never attempt to disassemble adjust or repair an optical disc drive You could damage the drive You would also be exposed to laser light or other safety hazards resulting in serious injury Always contact an authorized Pees Toshiba service provider if any repair or adjustment is required k SSS SSS SSS aay Location of the Required Label Sample shown below Location of the label and manufacturing information may vary PRODUCT IS CERTIFIED BY THE MANUFACTURER TO COMPLY WITH DHHS RULES 21 CFR SUBCHAPTER J APPLICABLE AT THE DATE OF MANUFACTURE MANUFACTURED TOSHIBA CORPORATION 1 1 1 SHIBAURA MINATO KU TOKYO 105 8001 JAPAN 8 Copyright This guide is copyrighted by Toshiba America Information Systems Inc with all rights reserved Under the copyright laws this guide cannot be reproduced in any form without the prior written
128. re Restart the Windows operating system Always restart the Windows operating system after each installation even if the installation utility does not prompt you to do so This will ensure that the installation is completed and will clean up anything that the installation utility left behind Do one installation at a time If you have several new items to add to your computer system install just one at a time creating restore points immediately before each successive installation This will make it much easier to determine the origin of any new problems For best results follow this sequence 1 Back up critical data Create a restore point Install one item of hardware or software Restart the Windows operating system n A U N Use the new hardware or software for a while noting any new problems Make sure that your critical applications email business applications etc are working correctly and verify that important devices are still functioning 6 For each additional hardware or software item repeat these steps starting at step 1 if any of your critical data has changed or starting at step 2 if no critical data has changed USB Sleep and Charge is not working i K7 Ww Make sure that the device you want to charge is connected to a port that supports the USB Sleep and Charge function Ports that support this feature are identified with the 4 icon USB Sleep and Charge may be disabled Open the TO
129. re users are to enter commands TFT display See active matrix display Universal Serial Bus USB USB is a serial bus that supports data transfer USB allows hot swapping of peripherals See also bus hot swapping serial upload To send a file to another computer through a modem or network See also download USB See Universal Serial Bus USB USB Flash drive A small portable flash memory card that plugs into a computer s USB port and functions as a portable hard drive They are smaller and more durable than an external hard drive because they do not contain any internal moving parts but have less storage capacity See also Universal Serial Bus USB utility A computer program designed to perform a narrowly focused operation or solve a specific problem Utilities are often related to computer system management Glossary 53 W Web See World Wide Web Wi Fi A registered trademark term of the Wi Fi Alliance that stands for Wireless Fidelity and is another term for the communication protocol to permit an Ethernet connection using wireless communication components World Wide Web www The worldwide network of Web sites linked together over the Internet A user of the Web can jump from site to site regardless of the location of the computer hosting the site See also Internet Index A AC adaptor 24 AC power 75 accessing network 83 adding memory check total memory 37 memory optional 30
130. recovery media on page 52 NOTE The Toshiba Recovery Wizard also provides the option of erasing your internal storage drive without restoring the information on the drive See Erasing the Internal Storage Drive on page 54 for more information When you restore your system only the operating system files applications and drivers originally shipped with the computer are restored Any files that you created are not restored during this process Be sure to separately save the files you have created to external media using Windows Backup or another backup program For more information see Backing up your work on page 68 K kod Recovering to out of box state recommended recovery method CeAUTION Recovering an internal storage drive to its out of box state deletes all partitions on the drive and all information stored in those partitions Be sure to save your work to external media before executing the recovery For more information see Backing up your work on page 68 You can recover the original factory image returning the computer to its out of box state using the utilities stored on your computer s internal storage drive or using recovery media if you have created such media To recover using the first method follow the procedure below To recover using the second method see Restoring from recovery media on page 52 40 Getting Started Recovering the Internal Storage Drive
131. respective companies Licenses This Product is licensed under the AVC the VC 1 and the MPEG 4 Part 2 Visual patent portfolio licenses for the personal and non commercial use of a consumer to i encode video in compliance with the above standards Video Standards and or ii decode AVC VC 1 and MPEG 4 Part 2 Visual that was encoded by a consumer engaged in personal and non commercial activity or was obtained from a video provider licensed to provide such video None of the licenses extend to any other product regardless of whether such product is included with this product in a single article No license is granted or shall be implied for any other use Additional information may be obtained from MPEG LA LLC See www mpegla com Computer Recycling Information As part of a commitment to people and the future Toshiba promotes the efficient use of resources by working to achieve our zero waste to landfill goal at all our production sites In addition to our existing waste reduction and recycling policies Toshiba is strongly committed to reducing electronic waste In order to ensure efficient use of resources and appropriate treatment of hazardous substances in accordance with recycling regulations in each state country and territory Toshiba wants to make it easy for customers to recycle products at the end of the life cycle To learn more about Toshiba s sustainability commitment visit us toshiba com green Reuse Donation Recycli
132. rnal storage drive Also see Backing up your data or your entire computer with the Windows operating system on page 126 paa HINT Backing up all the files on your internal storage drive may take ce a considerable amount of time and multiple CDs DVDs You may J prefer to use a high capacity backup system such as an external hard drive Restoring your work To restore information from your backup media to your internal storage drive use the Restore option in the Windows Backup and Restore program Look in the online Help or your operating system documentation for information on restoring files Backup sue Net Avedatie in progress Never Fedex in Bbtanes and personal folder for all wens Every Sunday at 7200 PM You can restore your fides that were backed up on the curent iocaton bd Giao Sample Image Backup and Restore screen TECHNICAL NOTE When restoring files the backup program prompts you if you try to overwrite a file that already exists on the internal storage drive Make sure the backup version is the one you want before overwriting the existing file Learning the Basics 69 Using the optical disc drive Using the optical disc drive Optical storage is a popular medium for software music and video Digital versatile discs or Blu ray Discs provide a significant increase in data storage and support features that were not available on previous video platforms These features in
133. rning screen that displays and then click Yes to continue To access the Recovery Wizard on your recovery media Turn off your computer Insert the first recovery DVD into your optical disc drive or connect the USB flash drive containing your recovery files to your computer and then power on the computer When the initial TOSHIBA screen displays press F12 Using the arrow keys select the DYD or USB Flash option on the boot menu depending on which type of media you are using and then press Enter Select Toshiba Recovery Wizard and then click Next Select Erase the hard disk and then click Next Choose one of the following options on the Erase the hard disk screen KZ w KZ Ww Delete all data and partitions from the hard disk This option deletes all of the data on the internal storage drive without overwriting the drive Delete all partitions and overwrite all sectors on the hard disk This option deletes all data and then overwrites the entire internal storage drive for security Getting Started 55 Erasing the Internal Storage Drive purposes This process may take several hours depending on the size of your internal storage drive gt Delete all data and partitions from the hard disk Delete all partitions and overwrite all sectors on the hard disk This process may take several hours depending on the size of your hard drive bos nos Comet Sample Image Erase the hard disk screen
134. source Connecting to a power source Your computer requires power to operate Use the power cord cable and AC adaptor to connect the computer to a live electrical outlet WARNING Never pull ona power cord cable to remove a plug from a socket Always grasp the plug directly Failure to follow this instruction may damage the cord cable and or result in a fire or electric shock possibly resulting in serious injury WARNING Always confirm that the power plug and extension cable plug if used has been fully inserted into the socket to ensure a secure electrical connection Failure to do so may result in a fire or electric shock possibly resulting in serious injury Be careful if you use a multiple connector An overload on one socket could cause a fire or electric shock possibly resulting in serious injury AWARNING Always use the TOSHIBA AC adaptor that was provided with your computer or use AC adaptors specified by TOSHIBA to avoid any risk of fire or other damage to the computer Use of an incompatible AC adaptor could cause fire or damage to the computer possibly resulting in serious injury TOSHIBA assumes no liability for any damage caused by use of an incompatible adaptor AC adaptor Getting Started 25 Connecting to a power source To connect AC power to the computer 1 Connect the power cord cable to the AC adaptor Sample Illustration Connecting the power cord cable to the AC adapto
135. sssssssssssssessssessseecsseeeses 60 Computing TDS pscsoscsececsateSea tek tesencetcocdiecaeced 60 Using the wireless MOUSG c cccccecceeeceeeees 61 Replacing the batteries cccccesesecseees 62 Using the wireless keyboard cccccceseeeseseeeees 63 Replacing the batteries sescssseeees 63 Keyboard functions ccccccsccscesecseceeseeeeees 64 Character keys ccccaccssduckasdtcianesdeaivarestacaacictdas 64 2 Contents Ctrl Fn and Alt keys ccce 65 Function keyS nnnnnsnnnsnsinanininininiririrereseeesenes 65 Special Windows KeyS ossis 65 TOUCH sereen cccccccccsesecsceeeessessensesseseesseeseeeees 65 Starting a program acs csircsrcseasesecesenbdenetGantoeumecstcacudes 66 Starting a program using the Search programs and files field 66 Starting a program from the Start menu 67 Saving VOUT WORK fe seciscete scant Hance easeae cattle teces 67 Backing UP your WOFK ccccesecseeeeceeeecseeteetsesees 68 Restoring YOUN WOFK ciccansictensctsducdacxtucdneetctateesse 68 Using the optical disc drive c ccccseeeeeeees 69 Viewing Blu ray Disc MOVIES c c0ceee 69 Optical disc drive component ccceee 70 Inserting an optical disc 0 cece eteeeeneeee 70 Playing an audio CD cece cceceeeseeteeneeeees 72 Playing optical media cccceseeeseeees 72 Recording optical Media cceee
136. the program you are using it is important to investigate other sources i Review the troubleshooting information in your operating system documentation Ifthe problem occurs while you are running a program consult the program s documentation for troubleshooting suggestions Contact the software company s technical support group for their assistance K Ww Consult the dealer from whom you purchased your computer and or program Your dealer is your best source for current information For the detailed specifications for your computer visit support toshiba com Contacting Toshiba Toshiba s Technical Support Web site For technical support or to stay current on the most recent software and hardware options for your computer and for other product information be sure to regularly check the Toshiba Web site at support toshiba com Other Toshiba Internet Web sites toshiba com Worldwide Toshiba corporate site us toshiba com Marketing and product information in the USA accessories toshiba com Accessories information in the USA www toshiba ca Canada www toshiba Europe com Europe www toshiba co jp index htm Japan latin toshiba com Mexico and all of Latin America acclaim toshiba com Toshiba USA Self Service support web site 30 If Something Goes Wrong Toshiba s worldwide offices Toshiba s worldwide offices Australia Canada Toshiba Australia Pty Limited Toshiba Canada Ltd 84 92 Talaver
137. timize tab of TOSHIBA Assist The TOSHIBA Accessibility window appears Check the Use Fn StickyKey box Put a check mark next to the desired option Click OK Utiliti TOSHIBA eco see 1 07 TOSHIBA eco Utility The TOSHIBA eco Utility monitors your power savings from using the eco power plan by tracking real time power consumption and accumulated savings over time To access the TOSHIBA eco Utility do one of the following ko Click the Start button and in the Search field type eco Utility In the list that appears above click on your selection Double click the TOSHIBA eco Utility icon in the notification area Right click the TOSHIBA eco Utility icon in the notification area and select Launch TOSHIBA eco Utility The TOSHIBA eco Utility window appears settrge Natry n Sample Image TOSHIBA eco Utility window To activate the TOSHIBA eco power plan select ON in the upper left section of the screen For more information on the TOSHIBA eco power plan and utility click the Help button at the bottom of the window TOSHIBA Service Station The TOSHIBA Service Station helps you keep your new computer running at its best by notifying you when updated software firmware documentation or other information is available for your computer The TOSHIBA Service Station will alert you when updates are available and you can then choose to install the updates if you wish 08 Uti
138. ts a computer to communicate with a device dialog box An on screen window displayed by the operating system or a program giving a direction or requesting input from the user Direct Current DC The type of power usually supplied by batteries DC flows in one direction Compare Alternating Current AC Direct Memory Access DMA A dedicated channel bypassing the CPU that enables direct data transfer between memory and a device directory See folder disable To turn a computer option off See also enable disc A round flat piece of material designed to be read from and written to by optical laser technology and used in the production of optical discs such as CDs and DVDs Compare disk disk A round flat piece of material that can be magnetically influenced to hold information in digital form and used in the production of magnetic disks such as hard disks Compare disc See also hard disk disk drive The device that reads and writes information and programs on external media or hard disk It rotates the disk at high speed past one or more read write heads Glossary 45 document Any file created with an application and if saved to disk given a name by which it can be retrieved See also file double click To press and release the pointing device s primary button rapidly twice without moving the pointing device In the Windows operating system this refers to the pointing device s left butt
139. tton or Hotkey using the TOSHIBA Button Support utility Change object Button or Hotkey Name Programmable button xj Please select the default function for this Button or Hotkey Programmable button eal Allocation Description Target Path Option Factory Default Sample Image TOSHIBA Button Support screen 2 Under Button or Hotkey Name select the button whose function is to be customized 3 Make the desired selections 4 Click Apply then OK 106 Utilities TOSHIBA Accessibility TOSHIBA Accessibility The TOSHIBA Accessibility utility allows you to use the Fn key to create a hot key combination with one of the function keys without pressing the two keys simultaneously as is usually required Using Accessibility lets you make the Fn key a sticky key meaning you can press it once release it and then press a function key to activate the hot key function 4 TOSHIBA Accessibilty _ ex TOSHIBA Setting for Fn StickyKey Use Fn StickyKey if you want to create Fn key combinations by pressing one key at a time E Use Fr StickyKey U Options ow Fr StickyKey state Automatic reset Un stick the Fn key if the keyboard is idle for I Sample Image TOSHIBA Accessibility window To use TOSHIBA Accessibility 1 Click the Start button and in the Search field type Accessibility In the list that appears above click on your selection Or click the Accessibility icon in the Op
140. ugh the computer Online may refer to information being read from your own computer s internal storage drive such as online documentation or online Help or to information coming from another company on a company network or the Internet operating system A set of programs that controls how the computer works Examples of operating systems are the Windows Vista Home Basic and Windows 7 operating systems optical disc drive A drive which reads plastic coated discs on which information is recorded digitally and uses a laser to read data music or videos palette See color palette parallel Processes that occur simultaneously In communications it means the transmission of more than one bit of information at a time On your computer the parallel port provides a parallel communications interface between the computer and an appropriate device Most modern printers are parallel Compare serial 150 Glossary password A unique string of characters entered by a user to verify his or her identity to the computer or the network PC Card A credit card sized expansion card designed to increase the capabilities of computers PC Cards provide functions such as modem fax modem hard disk drive network adapter sound card or SCSI adapter peripheral Any device such as a printer or joystick that is attached to the computer and controlled by the computer s CPU pixel Short for picture element The smallest
141. ur computer using your Windows password TOSHIBA does not guarantee that the face recognition utility technology will be completely secure or error free TOSHIBA does not guarantee that the face recognition utility will accurately screen out unauthorized users at all times TOSHIBA is not liable for any failure or damage that might arise out of the use of the face recognition software or utility Utilities 99 TOSHIBA PC Diagnostic Tool Utility TOSHIBA PC Diagnostic Tool Utility This utility can help diagnose problems with devices in your computer Refer to the online Help documentation within the application for additional help NOTE The TOSHIBA PC Diagnostic Tool utility may show tests for features you do not have This is normal and does not indicate a problem To use the TOSHIBA PC Diagnostic Tool utility 1 Click the Start button and in the Search field type PC Diagnostic Tool In the list that appears above click on your selection Or click the PC Diagnostic Tool icon in the Protect 1 amp Fix tab of TOSHIBA Assist The TOSHIBA PC Diagnostic Tool window appears 2 Click the Diagnostic Tool tab BD TOSHIBA PC Diagnostic Tool Se TOSHIBA H MEL WAVE SOUND Duoen H FPCA H Mi NETWORK He use AL LLINK a Oro oreve HOOO owe P AEI HROOSK semanan Caran start Dagassnes Pence Manager Varn Saved face Saree Roui Help Qm Sample Image TOSHIBA PC Diagnostic Tool window 3 S
142. ure Digital SD A small portable non volatile memory card used to store and transfer data between digital products providing encryption capability for content security select To highlight or otherwise specify text data or graphics with the intent to perform some operation on it serial Processes that occur one at a time In communications it means the transmission of one bit at a time sequentially over a single channel On your computer the serial port provides a serial interface between the computer and an appropriate device Compare parallel 152 _j Glossary shortcut See keyboard shortcut Sleep A feature of some Windows operating systems that allows you to turn off the computer without exiting your open applications and to continue from where you left off when you turn the computer on again software See program Compare hardware solid state drive A data storage device that utilizes solid state memory as opposed to a hard disk see also hard disk Solid state drives hold a large amount of information and are used for storage of programs and data Suspend A feature of some Windows operating systems that allows you to turn off the computer without exiting your open applications and to continue from where you left off when you turn the computer on again system prompt The symbol in the MS DOS operating system generally a drive letter followed by a greater than sign indicating whe
143. ush the media into the adapter until it locks in place a ff Sample Illustration Inserting memory media CAUTION When inserting memory media do not touch the metal contacts You could expose the storage area to static electricity which can destroy data Exploring Your Computer s Features 87 Using the Memory card reader Removing memory media 1 vo Prepare the card for removal by clicking on the Show hidden icons button a if necessary in the notification area and then selecting the Safely Remove Hardware and Eject Media icon If the system is unable to prepare the media for safe removal a message will tell you to try again later If the media can be removed now the system displays Safe to Remove Hardware If the computer has a spring loaded adapter slot see step 2 otherwise skip to step 3 Gently press the card inward to release it The card pops out slightly Grasp the card and pull it straight out Sample Illustration Removing memory media CAUTION Do not remove memory media while data is being written or read Even when the Windows message copying disappears writing to the media might still be in progress and your data could be destroyed Wait for the indicator light to go out Exploring Your Computer s Features Toshiba remote control Toshiba remote control Available on certain models Your computer may have shipped with a remote control You can use
144. ustry Canada technical specifications were met To prevent radio interference to the licensed service this device is intended to be operated indoors and away from windows to provide maximum shielding Equipment or its transmit antenna that is installed outdoors is subject to licensing Pour empecher que cet appareil cause du brouillage au service faisant I objet d une licence il doit etre utilize a l interieur et devrait etre place loin des fenetres afin de Fournier un ecram de blindage maximal Si le matriel ou son antenne d emission est installe a l exterieur il doit faire I objet d une licence Bluetooth Wireless Technology Interoperability Bluetooth Cards from TOSHIBA are designed to be interoperable with any product with Bluetooth wireless technology that is based on Frequency Hopping Spread Spectrum FHSS radio technology and is compliant to Bluetooth Specification as defined and approved by The Bluetooth Special Interest Group Logo certification with Bluetooth wireless technology as defined by The Bluetooth Special Interest Group 6 CAUTION Always use Bluetooth cards from TOSHIBA in order to enable wireless networks over two or more up to a total of seven TOSHIBA computers using these cards Please contact TOSHIBA computer product support on Web site http www toshiba europe com computers tnt bluetooth htm in Europe or support toshiba com in the United States for more information
145. ut affecting other partitions by either using the utilities stored on your computer s internal storage drive or by using recovery media if you have created such media To recover using the first method follow the procedure below To recover using the second method see Restoring from recovery media on page 52 To recover using the utilities on your computer s internal storage drive 1 Make sure the computer is turned off 2 While powering on your computer press the F12 key when the initial TOSHIBA screen displays The boot menu appears 3 Using the arrow keys to scroll down select the HDD Recovery option and then press the ENTER key 46 Getting Started Recovering the Internal Storage Drive 4 A warning screen appears stating that when the recovery is executed all data will be deleted and rewritten unless the Recovery of Factory Default Software with user s data option is selected in the next step Click Yes to continue Sample Image Warning screen 5 When the Toshiba Recovery Wizard opens and the Selecting a process screen displays select Recovery of Factory Default Software and then click Next Selecting a process gt Please select an option ict acer fa ar Recover to out of box state Recovery of Foctory Defoult Software with user s data Recover to out of box state plus saving all data under C Users Erase the hard disk Delete all the data and partitions from your h
146. when a topic interests you 1 Use the table of contents and the index to find specific information Introduction Safety icons co Safety icons This manual contains safety instructions that must be observed to avoid potential hazards that could result in personal injuries damage to your equipment or loss of data These safety cautions have been classified according to the seriousness of the risk and icons highlight these instructions as follows AINA Indicates an imminently hazardous situation which if not avoided will result in death or serious injury AWARNING Indicates a potentially hazardous situation which if not avoided could result in death or serious injury A CAUTION Indicates a potentially hazardous situation which if not avoided may result in minor or moderate injury CAUTION Indicates a potentially hazardous situation which if not avoided may result in property damage NOTE Provides important information Other icons used Additional icons highlight other helpful or educational information G TECHNICAL NOTE This icon indicates technical information about the computer wh pza HINT This icon indicates helpful hints and tips oy WY DEFINITION This icon indicates the definition of a term used in the text A 20 Introduction Other documentation Your computer s features and specifications Certain computer chassis are des
147. work on To find the file use the Start menu or Windows Explorer If you prefer to open the program first you have three options You can Use the Search programs and files field in the Start menu 1 Double click the icon for the program on your desktop Use the Start menu The next two sections explain how to start a program from the Start menu and the Search programs and files field Starting a program using the Search programs and files field This example uses the Start menu s Search programs and files field to start WordPad 1 Click Start to display the Start menu The Search programs and files field appears at the bottom of the Start menu Default Programs Search programs Help and Support and files field gt All Programs Shut down gt Sample Image Search programs and files field in Start menu 2 Start typing the program s name wordpad in the Search programs and files field As you type all matching files and programs are displayed in a separate window 3 Inthe search results window click WordPad under Programs Learning the Basics Saving your work 67 Starting a program from the Start menu When you install a program the operating system usually puts an icon in the All Programs menu To start a program that has an icon in the All Programs menu follow these steps which use the Windows WordPad program as an example 1 Click Start and then All Programs The
148. ws you to specify the size for the C partition You can resize and recover the C drive using the utilities stored on your computer s internal storage drive or using recovery media if you have created such media To recover using the first method follow the procedure below To recover using the second method see Restoring from recovery media on page 52 To resize and recover the C drive using the utilities on your computer s internal storage drive 1 Make sure the computer is turned off 2 While powering on your computer press the F12 key when the initial TOSHIBA screen displays The boot menu appears 3 Using the arrow keys to scroll down select the HDD Recovery option and then press the ENTER key 4 A warning screen appears stating that when the recovery is executed all data will be deleted and rewritten unless the Recovery of Factory Default Software with user s data option is selected in the next step Click Yes to continue Sample Image Warning screen Getting Started 49 Recovering the Internal Storage Drive 5 When the Toshiba Recovery Wizard opens and the Selecting a process screen displays select Recovery of Factory Default Software and then click Next lt Selecting a process gt Please select an option cana a oa as Recover to out of box state Recovery of Factory Defauk Software with user s data Recover to out of box state plus saving all data under C Users
149. xample mobile phones Because Wireless LAN products operate within the guidelines found in radio frequency safety standards and recommendations TOSHIBA believes Wireless LAN is safe for use by consumers These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature In some situations or environments the use of Wireless LAN may be restricted by the proprietor of the building or responsible representatives of the organization These situations may for example include s Using the Wireless LAN equipment on board airplanes or 1 In any other environment where the risk of interference to other devices or services is perceived or identified as harmful If you are uncertain of the policy that applies on the use of wireless devices in a specific organization or environment e g airports you are encouraged to ask for authorization to use the Wireless LAN device prior to turning on the equipment CAUTION Exposure to Radio Frequency Radiation The radiated output power of the TOSHIBA Wireless LAN Mini PCI Card is far below the FCC radio frequency exposure limits Nevertheless the TOSHIBA Wireless LAN Mini PCI Card shall be used in such a manner that the potential for human contact during normal operation is minimized The antenna s used for this transmitter must
150. y TOSHIBA Hardware Setup Hardware Settings TOSHIBA Button Support TOSHIBA Accessibility TOSHIBA Face Recognition Utility TOSHIBA Sleep Utility TOSHIBA eco Utility K Ww TOSHIBA Assist TOSHIBA Assist You can easily access Help and Service Category __Contents Fy come FPF ty t Mouse Accessibility TOSHIBA TOSHIBA TOSHIBA TOSHIBA Button ard Hardw Face Rec Sleep Utility o SECURE E TOSHIBA PROTECT amp FIX TOSHIBA Eco Utility Gore Go to the TOSHIBA web site Sample Image TOSHIBA Assist window Optimize tab 94 Utilities TOSHIBA Application Installer TOSHIBA Application Installer The TOSHIBA Application Installer allows you to reinstall the drivers and applications that were originally bundled with your computer To reinstall drivers and applications 1 Click the Start button and in the Search field type TOSHIBA Application Installer In the list that appears above click on your selection 2 Click Next Toshiba Application and Driver Installer TOSHIBA Sopicanons ovo your yen o hatal apphcatons and dover Alors yous to snc an appcation or a dver to wut You mary wart to use this hunction to ratal an appbontion oF a diver that has been uniratalied rerutal software that a nat operating comectly or add software that was not part d the deiak prenatal Sample Image TOSHIBA Application Installer screen 3 Click the item you
151. your Windows documentation for further explanation NOTE If your computer is connected to a network the Startup menu may display different versions of Safe mode Internet problems My Internet connection is very slow Many factors contribute to the speed with which you can surf the Internet They include network speed network conditions time of day when everyone else is surfing your access can be slow and popularity of the sites you are trying to access If accessing a particular site is very slow try later My browser cannot find the URL address I typed in Make sure you separated the domain names of the address with the forward slash Check the spelling of each name and the syntax of the address carefully A single incorrect letter or missed character will make it impossible for your browser to locate the site My browser cannot find a site I bookmarked The World Wide Web is constantly changing A site you bookmarked yesterday may not be available today or its server may be down for temporary repair Try again later The Windows operating system can help you If the operating system has started properly but you still have a problem using your computer the online Help can assist you in troubleshooting the problem To access the Windows operating system Help and Support 1 Click the Start button and in the Search field type Help and Support In the list that appears above click on your selection Or press
152. your computer programs you buy from a supplier may contain a computer virus You need a special program to check for viruses Important information on your computer s cooling fan Your computer may have a CPU cooling fan that cools the CPU by drawing outside air into the computer WARNING Always make sure your computer and AC adaptor have adequate ventilation and are protected from overheating when the power is turned on or when an AC adaptor is connected to a power outlet even if your computer is in Sleep mode In this condition observe the following gt Never cover your computer or AC adaptor with any object Never place your computer or AC adaptor near a heat source such as an electric blanket or heater s Never cover or block the air vents including those located on the back of the computer lt Always operate your computer on a hard flat surface Overheating your computer or AC adaptor could cause system failure computer or AC adaptor damage or a fire possibly resulting in serious injury Setting up your computer G TECHNICAL NOTE You must complete all setup steps up to and including Setting up your software on page 29 before adding amp external or internal components to your computer These components include but are not limited to a printer and memory NOTE Please handle your computer carefully to avoid scratches and damage 2 4 Getting Started Connecting to a power
153. your computer This type of memory is used for your computer s main memory See also memory Compare ROM Glossary 51 Random Access Memory See RAM Read Only Memory See ROM reboot See boot restart removable disk A disk that can be removed from a disk drive A Flash drive is one example of a removable disk resolution A measure of the sharpness of the images that can be produced by a printer or displayed on a screen For a printer resolution is expressed in dots per inch dpi For a screen it is expressed as the number of pixels available horizontally and vertically restart Synonymous with reboot To reset the computer by reloading the operating system without turning the computer off See also boot RGB Red Green Blue monitor A monitor that reproduces all colors by mixing red green and blue light in various combinations RJ11 connector A modular connector used on most U S telephone systems and direct connect modems The RJ11 connector is a 6 wire connector RJ45 connector An eight wire connector used to connect a computer to a network ROM Read Only Memory Non volatile memory that can be read but not written to Non volatile here means that information in ROM remains whether or not the computer is receiving power This type of memory is used to store your computer s BIOS which is essential instructions the computer reads when you start it up See also BIOS memory Compare RAM Sec

Toshiba PQQ14U004001 Personal Computer User Manual

Contents

Download Pdf Manuals

Related Search

Related Contents