Symantec 2 Automobile Accessories User Manual
Contents
1. Symantec has taken steps so that the collected information if transferred receives an adequate level of protection Symantec may disclose the collected information if asked to do so by a law enforcement official as required or permitted by law or in response to a subpoena or other legal process In order to promote awareness detection and prevention of Internet security risks Symantec may share certain information with research organizations and other security software vendors Symantec may also use statistics derived from the information to track and publish reports on security risk trends By using the Software You acknowledge and agree that Symantec may collect transmit store disclose and analyze such information for these purposes In addition any Data that you transmit or store through the Online Backup Feature will be transferred to and stored in servers located in countries that may have less protective data protection laws than the country in which You are located including without limitation the United States These servers are owned and maintained by a third party processor which Symantec has required by contract to safeguard Your Data If you have any questions about how your Data is being handled please contact Symantec Customer Service using the contact details in Section 12 7 Sixty 60 Day Money Back Guarantee If You are the original licensee of this copy of the Software and are not completely sati2. includes an online backup feature which provides the capability to store and retrieve Your files on Symantec s system via the Internet during the Service Period Online Backup Feature subject to the amount of online backup space provided with Your Software and or which You additionally purchase If You choose to use the Online Backup Feature You must complete the activation process within the Software for such feature A Norton Account A current Symantec Norton Account Norton Account is required to access and use the Online Backup Feature If you do not have a Norton Account You must complete the applicable registration process to create a Norton Account in order to use the Online Backup Feature You are entirely responsible for maintaining the confidentiality of Your Norton Account password B Communication Connections Online Backup Feature Availability You are solely responsible for acquiring and maintaining the Internet or telecommunications services and devices required to access and or use the Online Backup Feature The Online Backup Feature is provided as is and as available and Symantec shall not be liable for any downtime of the Online Backup Feature due to reasonable scheduled maintenance maintenance for critical issues or forces beyond the reasonable control of Symantec C User Conduct and Responsibility Compliance with Applicable Laws Use of the Online Backup Feature including the
3. right to refuse suspend or terminate any of the Technical Support in its sole discretion 6 Privacy Data Protection From time to time the Software may collect certain information from the computer on which it is installed which may include Information regarding installation of the Software This information indicates to Symantec whether installation of the Software was successfully completed and is collected by Symantec for the purpose of evaluating and improving Symantec s product installation success rate This information will not be correlated with any personally identifiable information Information on potential security risks as well as URLs of websites visited that the Software deems potentially fraudulent The URLs could contain personally identifiable information that a potentially fraudulent website is attempting to obtain without Your permission This information is collected by Symantec for the purpose of evaluating and improving the ability of Symantec s products to detect malicious behavior potentially fraudulent websites and other Internet security risks This information will not be correlated with any personally identifiable information Portable executable files that are identified as potential malware including information on the actions taken by such files at the time of installation These files are submitted to Symantec using the Software s automatic submission function The collected fi
4. support If your question or problem is not resolved by using Step by Step Assistance Instant Online Chat or email support you can contact Symantec support representatives by using phone support This support is available to all registered customers To use phone support 1 At the bottom of a support window click Contact Us 2 Inthe Support window confirm your name email and phone information 3 Inthe Help us identify your issue list select the issue for which you require assistance 4 Click Continue 5 Inthe Support window under the Phone section click Click Here You can contact a Norton 360 support representative by using the number that is provided on your Norton 360 Phone support window Phone support provides a Case ID number to obtain faster assistance please have this number ready when you call If you cannot access phone support by using Norton One Click Support then you can access the Norton phone support options on the Symantec Web site Go to the following URL http www symantec com support index jsp Service and support solutions 37 Support for old and discontinued versions Under Norton Support select your product On the Support page under Norton Priority Support click Click here Symantec shall provide complimentary support and pay for support in accordance with the most current consumer support policy of Symantec You can find the current Symantec consumer support policies on our We
5. transmission of any data You choose to store through the Online Backup Feature Data is subject to all applicable local state national and international laws and regulations including but not limited to the United States export laws You agree to comply with such applicable laws and regulations and not to a use the Online Backup Feature for illegal purposes b transmit or store material that may infringe the intellectual property rights or other rights of third parties or that is illegal tortious defamatory libelous or invasive of another s privacy c transmit or store data belonging to another party without first obtaining all consents required by law from the data owner for transmission of the data to Symantec for storage within the United States d transmit any material that contains software viruses or other harmful computer code files or programs such as trojan horses worms or time bombs e interfere with or disrupt servers or networks connected to the Online Backup Feature or f attempt to gain unauthorized access to the Online Backup Feature the accounts of other Online Backup Feature users or computer systems or networks connected to the Online Backup Feature The foregoing obligations regarding use of the Online Backup Feature apply to all use of the Online Backup Feature in connection with Your Norton Account You are solely responsible for the use of the Online Backup Feature and the Data transm
6. 0 You are protected Protected o o o Identity PC Security Protekti Backup PC Tuneup Protected Protected Veur impordist ties have been Your PC is hned up fee e A 22 Getting Started Exploring the main window The main window contains three areas that provide access to tasks and services The areas are as follows The following links are displayed at the top of the main window tm Tasks Opens the Tasks page which lets you perform manual scans backups product updates view statistics run a diagnostic report and buy more storage Settings Opens the Settings page which lets you manage Backups Identity Safe Eavesdropping Protection and Norton Add on Pack You can also customize Virus and Spyware protection and Firewall protection This area also allows you to schedule tasks and configure the My Network management tool tm My Account Opens the Manage Account page which lets you to manage your Norton account renew your subscription and activate your product You can also use this page to recommend this product to a friend and view or change the nickname that is associated with your Norton Account mt Product Feedback Opens the send feedback page which allows you to submit feedback on your experience with Norton 360 Help amp Support Opens the Norton 360 online Help You can also open the Support Web page to help you solve any product issues Getting Started 23 Exploring the mai
7. 0 window or panel To access the Symantec Web site in your browser 1 Open your Web browser 2 Go to the following URL www symantec com To access the Symantec Support Web site from your product You can access the Symantec Support Web site by clicking Support in any window or panel 30 Getting Started For more information Responding to emergencies This chapter includes the following topics If your product will not install If you suspect that your computer is infected with a virus If your product will not install The Pre Install Scan checks your computer for risks that may prevent successful installation If you do not run the Pre Install Scan your installation may fail If this occurs you must begin installation again and run the Pre Install Scan as directed After you run the Pre Install Scan you should delete any installation files that are left behind from your initial installation attempt After you delete the temporary files you should begin the installation again and run the Symantec Pre Install Scan to be sure that you have resolved the problem If you have an Internet connection you can use the Norton Removal Tool to delete any remaining installation files The Norton Removal Tool is available at the following URL http www symantec com symnrt 32 Responding to emergencies If you suspect that your computer is infected with a virus To delete remaining installation files on Windows
8. 27 19 Commercial Computer Software Restricted Rights and DFARS 227 7202 Rights in Commercial Computer Software or Commercial Computer Software Documentation as applicable and any successor regulations Any use modification reproduction release performance display or disclosure of the Software by the U S Government shall be solely in accordance with the terms of this License Agreement 11 Export Regulation You acknowledge that the Software and related technical data and services collectively Controlled Technology may be subject to the import and export laws of the United States specifically the U S Export Administration Regulations EAR and the laws of any country where Controlled Technology is imported or re exported You agree to comply with all relevant laws and will not export any Controlled Technology in contravention to U S law nor to any prohibited country entity or person for which an export license or other governmental approval is required All Symantec product is prohibited for export or re export to Cuba North Korea Iran Syria and Sudan and to any country subject to relevant trade sanctions You hereby agree that You will not export or sell any Controlled Technology for use in connection with chemical biological or nuclear weapons or missiles drones or space launch vehicles capable of delivering such weapons 12 General This License Agreement will be governed by the laws of the Sta
9. MS OF THIS LICENSE AGREEMENT THIS IS A LEGAL AND ENFORCEABLE CONTRACT BETWEEN YOU AND SYMANTEC BY OPENING THIS PACKAGE BREAKING THE SEAL CLICKING THE I AGREE OR YES BUTTON OR OTHERWISE INDICATING ASSENT ELECTRONICALLY OR LOADING THE SOFTWARE YOU AGREE TO THE TERMS AND CONDITIONS OF THIS LICENSE AGREEMENT IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS CLICK THE CANCEL OR NO BUTTON OR OTHERWISE INDICATE REFUSAL MAKE NO FURTHER USE OF THE SOFTWARE AND CONTACT YOUR VENDOR OR SYMANTEC CUSTOMER SERVICE USING THE CONTACT DETAILS IN SECTION 12 OF THIS LICENSE AGREEMENT FOR INFORMATION ON HOW TO OBTAIN A REFUND OF THE MONEY YOU PAID FOR THE SOFTWARE LESS SHIPPING HANDLING AND ANY APPLICABLE TAXES EXCEPT IN CERTAIN STATES AND COUNTRIES WHERE SHIPPING HANDLING AND TAXES ARE REFUNDABLE AT ANY TIME DURING THE SIXTY 60 DAY PERIOD FOLLOWING THE DATE OF PURCHASE 1 License The software including all its accompanying features and software documentation including any product packaging the Documentation that accompanies this License Agreement collectively the Software is the property of Symantec or its licensors and is protected by copyright law Although Symantec continues to own the Software after Your acceptance of this License Agreement You will have certain rights to use the Software during the Service Period The Service Period shall begin on the date of Your initial in
10. Norton 360 All In One Security User Guide Confidence in a connected world 3 symantec Norton 360 User Guide Documentation version 2 0 Copyright 2008 Symantec Corporation All rights reserved The Licensed Software and Documentation are deemed to be commercial computer software as defined in FAR 12 212 and subject to restricted rights as defined in FAR Section 52 227 19 Commercial Computer Software Restricted Rights and DFARS 227 7202 Rights in Commercial Computer Software or Commercial Computer Software Documentation as applicable and any successor regulations Any use modification reproduction release performance display or disclosure of the Licensed Software and Documentation by the U S Government shall be solely in accordance with the terms of this Agreement Symantec the Symantec Logo Norton Ghost GoBack LiveUpdate Norton AntiSpam Norton AntiVirus Norton Internet Security Norton 360 and Norton SystemWorks are trademarks or registered trademarks of Symantec Corporation or its affiliates in the U S and other countries Windows is a trademark of Microsoft Corporation Other names may be trademarks of their respective owners The product described in this document is distributed under licenses restricting its use copying distribution and decompilation reverse engineering No part of this document may be reproduced in any form by any means without prior written authorization of Symantec Corpo
11. WHETHER EXPRESS OR IMPLIED INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE AND NON INFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS YOU MAY HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE AND COUNTRY TO COUNTRY 9 Disclaimer of Damages SOME STATES AND COUNTRIES DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THE BELOW LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW AND REGARDLESS OF WHETHER ANY REMEDY SET FORTH HEREIN FAILS OF ITS ESSENTIAL PURPOSE IN NO EVENT WILL SYMANTEC OR ITS LICENSORS BE LIABLE TO YOU FOR ANY SPECIAL CONSEQUENTIAL INDIRECT OR SIMILAR DAMAGES INCLUDING ANY LOST PROFITS OR LOST DATA ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE INCLUDING BUT NOT LIMITED TO USE OF THE ONLINE BACKUP FEATURE AND TECHNICAL SUPPORT EVEN IF SYMANTEC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES IN NO CASE SHALL SYMANTEC S OR ITS LICENSORS LIABILITY EXCEED THE PURCHASE PRICE WHICH YOU PAID FOR THE APPLICABLE SERVICE PERIOD The disclaimers and limitations set forth above will apply regardless of whether You accept the Software 10 U S Government Restricted Rights The Software is deemed to be commercial computer software as defined in FAR 12 212 and subject to restricted rights as defined in FAR Section 52 2
12. XP 1 Onthe Windows taskbar click Start gt Run In the Run dialog box type TEMP Click OK With the temp folder open on the Edit menu click Select All Press Delete db If you are not sure which files should be deleted move them to a different folder WN ou 6 Close the temp folder window To delete remaining installation files on Windows Vista 1 Onthe Windows taskbar click Start 2 Inthe Start Search text box type sTEMP3 and then pressEnter on your keyboard 3 With the temp folder open on the Edit menu click Select All 4 Press Delete db If you are not sure which files should be deleted move them to a different folder 5 Close the temp folder window If you suspect that your computer is infected with a virus If you cannot run the Pre Install scan but you can connect to the Internet you can run virus detection by downloading Norton Security Scan from the Symantec Web site Scanning for viruses with Norton Security Scan Norton Security Scan provides free scanning and removal or repair of viruses and other threats This tool is not intended to be a replacement for continuous real time protection from the latest security risks Responding to emergencies 33 If you suspect that your computer is infected with a virus To scan for viruses with Norton Security Scan 1 On the Internet visit the Norton Security Scan at the following URL http norton com nss1 In the Norton Security Sc
13. an window click Download Follow the on screen instructions 34 Responding to emergencies If you suspect that your computer is infected with a virus Service and support solutions About online support Norton One Click Support offers a range of technical support and customer service options You can access these options by clicking the Support link anywhere in the product You can also access our support options by using the Symantec Web site db If you received this product when you purchased your computer your computer manufacturer may be responsible for providing your support To use online support 1 Open your browser and go to the following URL http www symantec com support index jsp 2 Under Norton Support select your product 3 From the list of options choose the item that best describes your issue 4 Continue to click the links until you see the detailed solution 5 Read through the solution You should print the solution in case you need to leave the page or restart the computer To print the detailed solution in the upper right corner of the page click PRINT THIS SOLUTION 36 Service and support solutions About phone support 6 Continue to move through the questions and solutions until you find the one that solves your problem If the detailed solution does not resolve your question or problem then you can contact Norton Support by using Instant Online Chat email or phone About phone
14. are B There may be technological measures in this Software that are designed to prevent unlicensed or illegal use of the Software You agree that Symantec may use these measures to protect Symantec against software piracy This Software may contain enforcement technology that limits the ability to install and uninstall the Software on a computer to not more than a finite number of times for a finite number of computers This License Agreement and the Software containing enforcement technology require activation as further set forth in the Documentation The Software will only operate for a finite period of time prior to Software activation by You During activation You may be required to provide Your unique product key accompanying the Software and computer configuration in the form of an alphanumeric code over the Internet to verify the authenticity of the Software If You do not complete the activation within the finite period of time set forth in the Documentation or as prompted by the Software the Software will cease to function until activation is complete at which time the Software functionality will be restored In the event that You are not able to activate the Software over the Internet or through any other method specified during the activation process You may contact Symantec Customer Support using the information provided by Symantec during activation or as set forth below 4 Online Backup Feature The Software
15. b site at http www symantec com home_homeoffice support technical_support_policy jsp Support for old and discontinued versions When Symantec announces that a product will no longer be marketed or sold technical support is discontinued six months after the termination announcement Technical support for discontinuing products and old versions is subject to the most current consumer support policy of Symantec You can find the current Symantec consumer support policies on our Web site at www symantec com techsupp support_policy html Worldwide service and support Support solutions vary by country For Symantec and International Partner locations that are outside of the United States contact one of the service and support offices that are listed in this section You can also go to the following Web site and select your language www symantec com techsupp 38 Service and support solutions Worldwide service and support Region North America Australia and New Zealand Europe Middle East and Africa For each region please check the Web site for the appropriate phone number Contact information Symantec Corporation 555 International Way Springfield OR 97477 U S A http www symantec com norton support index jsp Symantec Australia Level 2 1 Julius Avenue North Ryde NSW 2113 Sydney Australia http www symantec com en aa norton support index jsp Symantec Ltd Consumer Services amp Su
16. elp click Help in any window or panel Accessing the user guide PDF amp You can find the Norton 360 User Guide on the CD in PDF format You must have Adobe Reader installed on your computer to read the PDF If you purchased this product as a download the PDF and Adobe Reader are not included You must download the PDF from the Symantec Web site and Adobe Reader from the Adobe Web site Getting Started 29 For more information To install Adobe Reader from the CD Insert the CD into the CD ROM drive In the window that appears click Browse CD In the CD window double click the Manual folder If applicable double click the Adobe folder Double click the program file Au FWN Follow the on screen instructions to select a folder for Adobe Reader and then complete the installation After you install the Adobe Reader you can read the PDF from the CD To read the user guide PDF from the CD 1 Insert the CD into the CD ROM drive 2 In the window that appears click Browse CD 3 Inthe CD window double click the Manual folder 4 Double click the PDF You can also copy the user guide to your computer and read it from there To read the user guide that you copied to your computer 1 Open the location into which you copied the PDF 2 Double click the PDF Accessing the Symantec Web site You can access the Symantec Web site in a browser You can also access the Symantec Support Web site in any Norton 36
17. formation from being stolen and protect your children from inappropriate Web sites To install Norton Add on Pack 1 On the Internet visit the Norton Add on Pack site at the following URL www norton com AOP_2 1 2 Inthe Norton Add on Pack window click Download 3 Follow the on screen instructions 18 Installation Installing the Norton Add on Pack This chapter includes the following topics Starting Norton 360 Activating Norton 360 Exploring the main window Understanding Norton 360 status Managing messages and alerts For more information Starting Norton 360 Norton 360 protects any computer on which it is installed You do not have to start the product to be protected If Norton 360 detects a situation that requires your attention Norton 360 may repair it automatically You can also set Norton 360 to notify you when a situation requires your attention and you can decide what action you want to take At any time you can start Norton 360 to adjust the settings review your protection status or perform preventive maintenance You can access all of the program features from the main window 20 Getting Started Activating Norton 360 To start Norton 360 KO lt Do one of the following Inthe Windows notification area double click the Norton 360 icon On the Windows taskbar click Start gt All Programs gt Norton 360 gt Norton 360 Double click the Norton 360 icon on your de
18. imization You can also view details run file cleanup run registry cleanup run a diagnostic report and optimize your hard drive Understanding Norton 360 status When you start Norton 360 the main window presents its status at a glance The color of the status summary Getting Started 25 Managing messages and alerts bar near the top of the window indicates the current state of your computer If an issue requires your attention the status summary bar describes the issue If more than one issue requires your attention the status summary bar displays the number of issues When Norton 360 detects issues it also provides a button that you can click to resolve those issues See About status Below the status summary bar Norton 360 displays colors and safe individual status areas for each protection feature The computing on page 25 status areas show how many issues need to be resolved for each feature The protection feature status areas also offer links that you can click for more information about those issues About status colors and safe computing Norton 360 uses the following colors to indicate the state of its protection status Indicates the presence of one or more issues that put your PC at risk Indicates the presence of one or more issues that require your attention Indicates that the feature is protecting your PC Managing messages and alerts Norton 360 displays messages in several
19. ions and play Visit www clubsymantec com to get started Family Resource Web Site Symantec is dedicated to helping you keep your children safe online and making sure that they are good cybercitizens With your direction and supervision the Internet can be a positive place for children to learn communicate and socialize Symantec s Family Resource Web Site is there to help you provide the guidance your children need to use the Internet safely and securely Visit www norton com familyresource for more information Copyright 2008 Symantec Corporation All rights reserved Symantec the Symantec Logo and Norton are trademarks or regis tered trademarks of Symantec Corporations and its affiliates in the U S and other countries Other names may be trademarks or registered trademarks of their respective owners PN 13538471
20. itted or stored through the Online Backup Feature in connection with Your Norton Account D Indemnification You shall indemnify and hold Symantec its parents subsidiaries affiliates officers directors employees and agents harmless from and against any third party claims demands costs damages losses liabilities and expenses including reasonable attorneys fees made by any third party arising out of or in connection with use of the Online Backup Feature through Your Norton Account including but not limited to liability arising out of or in connection with the Data transmitted or stored through the Online Backup Feature in connection with Your Norton Account E Termination Suspension Your right to use the Online Backup Feature shall terminate upon expiration of the Service Period In addition Symantec may at its sole discretion immediately suspend or terminate use of the Online Backup Feature during the Service Period for failure or suspected failure to comply with these terms and conditions or any other misuse or suspected misuse of the Online Backup Feature Following the expiration or termination of the Service Period Data stored to the online backup space provided with Your Software will be at risk of being purged Symantec shall not be obligated to maintain such Data forward such Data to You or a third party or migrate such Data to another backup service or account and e You will not be able to sto
21. les could contain personally identifiable information that has been obtained by the malware without Your permission Files of this type are being collected by Symantec only for the purpose of improving the ability of Symantec s products to detect malicious behavior Symantec will not correlate these files with any personally identifiable information Such automatic submission function may be deactivated after installation by following the instructions in the Documentation for applicable products The name given during initial setup to the computer on which the Software is being installed If collected the name will be used by Symantec as an account name for such computer under which You may elect to receive additional services and or under which You may use certain features of the Software You may change the account name at any time after installation of the Software recommended Other general statistical information used for product administration and analysis and for improving product functionality This information will not be correlated with any personally identifiable information The collected information as set out above is necessary for the purpose of optimizing the functionality of Symantec s products and may be transferred to the Symantec group in the United States or other countries that may have less protective data protection laws than the region in which You are situated including the European Union but
22. n window The Status summary bar is in the middle of the main window and provides an overall status of the protection categories Your status may be Protected if your computer is secure or At Risk if an area needs your attention This area also provides a Fix button If an area needs your attention it is also reflected in one or more protection categories 24 Getting Started Understanding Norton 360 status Protection categories is the largest area on the main window and contains the following PC Security Provides overall protection status and access to the PC Security page where you can view the status of protection that is associated with your Internet preferences You can also view details run scans check updates manage the firewall and run the Security Inspector Identity Protection Provides overall Web site security status where Norton 360 is set to detect fraudulent Web sites and authenticate genuine Web sites You can also secure your personal information protect your online identity view details and manage Identity Safe Backup Provides overall backup status and access to the Backup page where you can view the status of your backup configuration You can also view details manually back up or restore your files and buy more storage PC Tuneup Provides overall status and access to the PC Tuneup page where you can view the status of your Internet file cleanup and disk opt
23. o create a new Norton Account complete the Create a Norton Account section You must have a Norton Account to access online backup 8 Click Next In the Norton 360 panel review your subscription details and then click Finish If the opening panel does not appear Sometimes a computer s CD ROM drive does not automatically run a CD To start the installation from the product CD 1 On your desktop double click My Computer 2 Inthe My Computer window double click the icon for your CD ROM drive 3 Inthe list of files double click CDStart exe If you cannot activate your product If you cannot connect to the Symantec servers to activate your product first check to see if you have Installation 17 Installing the Norton Add on Pack parental control software either installed or through your ISP that might be blocking the connection A connectivity problem may occur if you use parental control software If you suspect that parental controls are blocking the connection you can configure the parental controls so that they do not block the activation procedure You need to sign in to your parental control software as an administrator or log on to the Internet through your ISP as an administrator to change your configuration Installing the Norton Add on Pack The Norton Add on Pack works with Norton 360 to provide additional security features These features protect you against spam prevent your valuable personal in
24. oblems running 31 Protection categories 21 S scans Norton Security Scan 32 Service and Support 37 Settings 21 status 24 Status summary bar 21 support phone support 36 T Tasks 21 Technical Support 35 troubleshooting activation 16 installation 31 U User Guide PDF on CD 28 opening 28 V virus protection Pre Install Scan 31 Need Help We re here to assist you One click support for your Norton product e Fast access to expert support right from your Norton product e Multiple points of support Free email and live in product chat Phone support certain levels of phone support are provided as a fee based service e Auto fix feature that quickly detects and fixes known problems e Unlimited online access to common questions and answers Access to Support If you are unable to access one click support visit www symantec com globalsupport for answers information and advice about technical issues Visit ClubSymantec Whether you use your computer to manage your finances shop online or share photos with family and friends we want your experience to be as safe enjoyable and productive as possible ClubSymantec your one stop resource for computer related topics is here to help When you visit you ll discover a wealth of podcasts online demos and other tools and information resources to help keep you up to speed on the latest in Internet security Consider it your place on the Web to learn ask quest
25. obtained the Software You may use the Software in accordance with such specifications B make one copy of the Software for back up or archival purposes or copy the Software onto the hard disk of Your computer and retain the original for back up or archival purposes C use the Software on a network provided that You have a licensed copy of the Software for each computer that can access the Software over that network and D permanently transfer all of Your rights in the Software granted under this License Agreement to another person or entity provided that You retain no copies of the Software and the transferee agrees to the terms of this License Agreement Partial transfer of Your rights under this License Agreement shall not be permitted For example if the applicable documentation grants You the right to use multiple copies of the Software only a transfer of the rights to use all such copies of the Software would be valid You may not nor may you permit any other person to A sublicense rent or lease any portion of the Software B reverse engineer decompile disassemble modify translate make any attempt to discover the source code of the Software or create derivative works from the Software C use the Software as part of a facility management timesharing service provider or service bureau arrangement or D use the Software in any manner that is not permitted pursuant to this License Agreement 2 S
26. oftware Feature and Content Updates A You shall have the right to receive new features to the Software as Symantec in its sole discretion makes such features available with the Software during Your Service Period Symantec may at its discretion add modify or remove features from the Software at any time with or without notice to You B Certain software uses content that is updated from time to time including but not limited to the following software antivirus and crimeware software use updated virus definitions antispyware software uses updated spyware definitions antispam software uses updated antispam rules content filtering and antiphishing software use updated URL lists some firewall software use updated firewall rules vulnerability assessment products use updated vulnerability data and web site authentication software uses updated lists of authenticated web pages these updates are collectively referred to as Content Updates or alternatively referred to as Protection Updates or Security Updates at times You shall have the right to receive Content Updates for the Software during Your Service Period 3 Product Installation Required Activation A During the installation process the Software may uninstall or disable other security products or features thereof if such products or features are incompatible with the Software or for purposes of improving the overall functionality of the Softw
27. pport PO Box 5689 Blanchardstown Dublin 15 Ireland http www symantec com en uk norton support index jsp Service and support solutions 39 Worldwide service and support Region Contact information Latin America Symantec Brasil Sevico e Suporte Symantec Caixa Postal 3037 CEP 06210 970 Brasil Portuguese language support http www symantec com pt br home_homeoffice support index jsp Spanish language support http www symantec com es mx home_homeoffice support index jsp February 05 2008 40 Service and support solutions Worldwide service and support Index A about Norton 360 11 accessing Symantec Support 29 Symantec Web site 29 activation 20 phone 16 activation problems 16 Adobe Reader installing 28 using to view PDF 28 alerts 25 C CD ROM opening screen 16 starting installation 16 colors in Norton 360 25 customer service options technical support 35 E error messages 25 H Help accessing 27 printing 27 l installation from CD 15 from downloaded copy 15 problems 16 31 32 M main window details 21 links 21 protection 21 status colors 25 status messages 25 status summary 21 messages 25 N Norton Add on Pack 17 One Click Support 35 Support 35 Norton 360 about 11 colors 25 desktop icon 20 main window 25 status 24 what is new 11 42 Index Norton Security Scan 32 virus protection 32 P phone activation 16 pop up messages 25 Pre Install Scan pr
28. ration and its licensors if any THE DOCUMENTATION IS PROVIDED AS IS AND ALL EXPRESS OR IMPLIED CONDITIONS REPRESENTATIONS AND WARRANTIES INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE OR NON INFRINGEMENT ARE DISCLAIMED EXCEPT TO THE EXTENT THAT SUCH DISCLAIMERS ARE HELD TO BE LEGALLY INVALID SYMANTEC CORPORATION SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES IN CONNECTION WITH THE FURNISHING PERFORMANCE OR USE OF THIS DOCUMENTATION THE INFORMATION CONTAINED IN THIS DOCUMENTATION IS SUBJECT TO CHANGE WITHOUT NOTICE Symantec Corporation 20330 Stevens Creek Blvd Cupertino CA 95014 USA http www symantec com Printed in the United States of America 10987654321 Symantec Software License Agreement Norton 360 SYMANTEC SOFTWARE SERVICE LICENSE AGREEMENT IMPORTANT PLEASE READ THE TERMS AND CONDITIONS OF THIS LICENSE AGREEMENT LICENSE AGREEMENT CAREFULLY BEFORE USING THE SOFTWARE AS DEFINED BELOW SYMANTEC CORPORATION IF YOU ARE LOCATED IN THE AMERICAS OR SYMANTEC ASIA PACIFIC PTE LTD IF YOU ARE LOCATED IN THE ASIA PACIFIC RIM ORJAPAN OR SYMANTEC LIMITED IF YOU ARE LOCATED IN EUROPE THE MIDDLE EAST OR AFRICA SYMANTEC IS WILLING TO LICENSE THE SOFTWARE TO YOU AS THE INDIVIDUAL THE COMPANY OR THE LEGAL ENTITY THAT WILL BE UTILIZING THE SOFTWARE REFERENCED BELOW AS YOU OR YOUR ONLY ON THE CONDITION THAT YOU ACCEPT ALL OF THE TER
29. re Data to any additional backup space that you may have purchased separately unless and until the Service Period is renewed F Miscellaneous Symantec has no obligation to monitor use of the Online Backup Feature and or Data transmitted or stored through the Online Backup Feature However Symantec reserves the right at all times to monitor review retain and or disclose any Data or other information as necessary to satisfy any applicable law regulation legal process or governmental request or to investigate any use or suspected misuse of the Online Backup Feature 5 Technical Support In connection with Your use of the Software You may choose to access certain technical support features that may be offered from within the Software which may include live chat with a technical support agent and or assistance from a technical support agent via remote computer access any such technical support offered from within the Software shall be referred to in this License Agreement as the Technical Support Any such Technical Support shall be provided in Symantec s sole discretion without any guarantee or warranty of any kind It is solely Your responsibility to complete a backup of all Your existing data software and programs before receiving any Technical Support In the course of providing the Technical Support Symantec may determine that the technical issue is beyond the scope of the Technical Support Symantec reserves the
30. re alerted about something that you do not want to change you can adjust the message alert so that Norton 360 does not bother you about that issue again For more information The product documentation helps you use Norton 360 You can find the information that you need on your computer and on the Symantec Web site Accessing Help Help is available throughout your Symantec product Help provides links to information that assists you with the specific tasks that you want to complete The online Help provides a guide to all of the product features and tasks that you can complete To access Help 1 Inthe main window click Help amp Support 2 Click Help 28 Getting Started For more information 3 Inthe Help window in the left pane click a tab Your options are Displays Help by topic Lists all keywords for the Help topics in alphabetical order Opens a search box in which you can type a word or a phrase You can print any Help topic To print a Help topic 1 Inthe Help window click the Contents tab 2 Inthe Contents list select the topic that you want to print and then click Print 3 Select whether you want to print only the selected topic or the topic and all of the subtopics under it 4 Click OK Accessing window or panel Help Window and panel Help provides specific help for a window or panel when you need assistance To access window or panel Help To access window or panel H
31. sfied with it for any reason please make no further use of the Software and contact Symantec Customer Service using the contact details set out in Section 12 of this License Agreement for a refund of the money You paid for the Software less shipping handling and any applicable taxes except in certain states and countries where shipping handling and taxes are refundable at any time during the sixty 60 day period following the date of purchase 8 Limited Warranty In the event that Symantec directly provides the Software to You on physical media and not via electronic delivery Symantec warrants that the media on which the Software is distributed will be free from defects for a period of sixty 60 days from the date of delivery of the Software to You Your sole remedy in the event of a breach of this warranty will be that Symantec will at its option replace any defective media returned to Symantec within the warranty period or refund the money You paid for the Software Symantec does not warrant that the Software will meet Your requirements or that operation of the Software will be uninterrupted or that the Software will be error free For the avoidance of doubt references to Software in the foregoing sentence shall include but not be limited to the Online Backup Feature and Technical Support TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW THE ABOVE WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES
32. sktop Activating Norton 360 To use all of the features in Norton 360 you must first activate your product If you did not activate your product during installation you will receive an Activation alert regularly until you activate the product Product activation reduces software piracy and ensures that you have authentic Symantec software You must activate your product within the time period that is specified by the alert or your product will stop working You can activate your product directly from the Activation alert You can also activate your product from the main window Activation should take only a few minutes To activate Norton 360 online you must ensure that your computer is connected to the Internet To activate your product from the Activation alert 1 Inthe alert click Activate 2 Click OK 3 Inthe Activation window click Next 4 Inthe Activation Successful window click Finish To activate your product from the main window 1 Click My Account 2 Click Activate Norton 360 or Renew subscription Getting Started 21 Exploring the main window Exploring the main window When you start Norton 360 the main window opens The main window provides access to all Norton 360 features options Help and Support You can also view the overall status of your protection categories including computer and Web protection file backups and files that may be left behind when you use the Internet Norton 36
33. ssstscrdecebawebeaaduessscenes About Norton 360 ccceccee eee eee eee eees What is new in Norton 360 0000 Installation cece eeeeeeeeeeeeeeeeeeees Before you begin ccccececeneeeeseeeeeees Installing and activating Norton 360 Installing the Norton Add on Pack Getting Started ssescccssesscesasetieessavescesaaees Starting Norton 360 l a Activating Norton 360 ceceeeeeeeee ees Exploring the main window 00008 Understanding Norton 360 status Managing messages and alerts For more information 0ccceeeee eee Responding to emergencies 00008 If your product will not install If you suspect that your computer is infected with a virus 0eeeeee 10 Contents Overview This chapter includes the following topics About Norton 360 What is new in Norton 360 About Norton 360 Norton 360 delivers industry leading protection and performance in an easy to use all in one solution With a single subscription up to three PCs are protected safeguarding your family by verifying trusted Web sites blocking fake ones and securely managing user names and passwords so that they can safely shop bank or browse online Norton 360 also helps keep your PCs running at peak performance and protects your data by making it ea
34. stallation of a copy of the Software regardless of the number of copies of the Software that you are permitted to use in accordance with Section 1 A of this License Agreement and shall last for the period of time set forth in the Documentation or the applicable transaction documentation from the authorized distributor or reseller from which You obtained the Software The Software may automatically deactivate and become non operational at the end of the Service Period and You will not be entitled to receive any feature or content updates to the Software unless the Service Period is renewed Subscriptions for renewals of the Service Period will be available in accordance with Symantec s support policy posted at http www symantec com techsupp support_policy html This License Agreement governs any releases revisions updates or enhancements to the Software that Symantec may make available to You Except as may be modified by the Documentation and subject to Symantec s right to terminate for Your breach pursuant to Section 11 Your rights and obligations under this License Agreement with respect to the use of this Software are as follows During the Service Period You may A use one copy of the Software on a single computer If a greater number of copies and or number of computers is specified within the Documentation or the applicable transaction documentation from the authorized distributor or reseller from which You
35. sy to automatically back up and restore files What is new in Norton 360 Norton 360 is an all in one protection solution that lets you feel safe and secure as you use your computer 12 Overview What is new in Norton 360 This version of Norton 360 provides the following new features Performs security checks in the background when your computer is idle Automatically blocks exploits of known Internet Explorer vulnerabilities Lets you right click files or folders to scan for virus and spyware d The right click scan option is not available in the 64 bit version of Windows Vista Can automatically turn off your computer after the completion of certain tasks Scans your computer with improved speed Lets you reset the firewall to its default settings Provides a high level of protection while browsing Internet Protects against phishing in Firefox and Internet Explorer Manages your passwords Displays a smaller and leaner Norton toolbar Offers faster antiphishing performance Protects you from malicious keyloggers and screen capture applications Overview 13 What is new in Norton 360 Backup t Backs up your data to destinations that include iPods Blu ray discs and HD DVDs Backs up multiple computers to a shared network drive Helps you to understand the state of backup protected files on your computer by analyzing new icon overlays Lets you right click files or folders to add them or exclude
36. te of California United States of America This License Agreement is the entire agreement between You and Symantec relating to the Software and i supersedes all prior or contemporaneous oral or written communications proposals and representations with respect to its subject matter and ii prevails over any conflicting or additional terms of any quote order acknowledgment or similar communications between the parties Notwithstanding the foregoing nothing in this License Agreement will diminish any rights You may have under existing consumer protection legislation or other applicable laws in Your jurisdiction that may not be waived by contract This License Agreement shall terminate upon Your breach of any term contained in this License Agreement and You shall cease use of and destroy all copies of the Software and Documentation The disclaimers of warranties and damages and limitations on liability shall survive termination This License Agreement may only be modified by the Documentation or by a written document that has been signed by both You and Symantec Should You have any questions concerning this License Agreement or if You desire to contact Symantec for any reason please write to Symantec Customer Service 555 International Way Springfield OR 97477 U S A or visit the Support page at www symantec com CPS N360 2 0 USE Contents Chapter 1 Chapter 2 Chapter 3 Chapter 4 Overview ciniccccsccciocs
37. the following topics Before you begin Installing and activating Norton 360 Installing the Norton Add on Pack Before you begin Before you begin you should close all open programs on your computer and ensure that you are connected to the Internet During installation Microsoft messages may appear Follow Microsoft s on screen instructions before you continue the installation of Norton 360 Installing and activating Norton 360 You can install Norton 360 from a CD or from a file that you download To install and activate Norton 360 1 Do one of the following If you install from a CD insert the CD into the CD ROM drive If you downloaded your copy of Norton 360 double click the file that you downloaded 16 Installation Installing and activating Norton 360 In the opening panel click Install Norton 360 Read the License Agreement type your Product Key if you are prompted and then click I Agree If you do not accept the License Agreement you cannot continue the installation Review the If you have other security products installed panel and then click Next In the Norton 360 panel review the options and then click Next In the Installation panel wait for the progress bar to stop This may take a few minutes If the Norton Account panel appears do one of the following If you have a Norton Account complete the Sign in to an existing Norton Account section If you want t
38. them from backup The right click scan option is not available in the 64 bit version of Windows Vista Lets you use wildcard characters when you search for files or folders to restore Helps you to easily locate files by using file preview when you restore files Cleans unwanted registry items for performance optimization Creates a diagnostic report which provides a summary of system information to help you troubleshoot and diagnose problems Removes temporary Internet files from Firefox or Internet Explorer Analyzes the defragmentation level of your computer and provides a report PC Tuneup 14 Overview What is new in Norton 360 Lets you remotely monitor the computers that are connected to your home network Lets you view the status of the network to which you are connected Lets you grant or deny permission to networked devices to access your computer Lets you view and change details about a computer or device that is connected to your home network Lets you resolve problems easily by using the One Click Support feature Lets you run the quick tasks by hovering your mouse pointer over each item in the main page of Norton 360 Lets you schedule activities that run in the background on your computer Lets you easily access Advanced Settings Lets you provide feedback to Symantec by using the product feedback link that is available throughout the product Installation This chapter includes
39. ways and in several locations 26 Getting Started Managing messages and alerts You might see messages in the following locations Several types of Norton 360 messages appear in the lower right corner of your Windows desktop For example if your PC was turned off or if it has not been connected to the Internet for a while you see a message that your protection may not be up to date A different alert appears if a security setting was turned off This message warns you that your PC may not be secure and helps you to turn on the setting In most cases you can click the alert to open Norton 360 and fix the problems Alerts and other messages appear in the top center of the main window The color of the message indicates its urgency If the message color is green everything is OK If the message color is red you need to follow the message instructions to ensure that you Stay protected Getting Started 27 For more information Each category changes its color if its status changes A green circle with a checkmark indicates that all the items in a category are in a good state Yellow or red circles indicate possible issues that you should investigate When you click any category its details page lists anything that needs attention In most cases the description of what is wrong includes a link that helps you to fix the issue If you a
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