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Oki 59318401 Printer User Manual

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1. PrintSuperVision info supplies xml Disable Ordering Supplies Back Save 11 13 2008 11 34 28 AM Printsupervision 2001 2008 Oki Data Americas Inc Default Selecting Default continues to use the supplies list that is provided with the PSV application As an added convenience you may want to allow your users to verify the ordering information before 52 e Configuring the Ordering of Supplies linking to an e commerce shopping cart Click the Verify before shopping cart check box for that option Enabling Disabling on line Supplies Ordering To enable on line ordering select the Online Link check box This will add the Order Online button into the printer status page and allows users to order supplies on line To disable on line ordering uncheck the Online Link box This removes the Order Online button system wide and eliminates the ability to order supplies on line Editing the Supplies List The default supplies ordering information list can also be customized Editing the Supplies List creates an additional XML file that contains the default supplies ordering information plus any edits or additions you make to the default file Selecting the Edit Supplies List radio button tells PSV to use your edited list versus the default list Clicking on the Edit Supplies List link displayed in blue takes you to the area where additions and edits can be made refer to the following screenshot OKI PRINTERS SERVICES RE
2. 4 Click Save after the information has been entered Configuring email Server 1 To set the parameters for sending alerts in email click the Configure Email button from the Email Alerts page OKI PRINTERS SERVICES REPORTS TOOLS OPTIONS HELP PRINTING SOLUTIONS PrintSuperVision Enterprise Edition User Administrator Logout a Email Alerts Configure sending email alerts based on printer status Add Email Alert Configure Email Status Events Status Codes Process Alerts Now Edit Printer Event User Interval Last Processed Status D Gg AI Printers Toner Drum Fuser Belt lt 10 Administrators Group Daily 11 11 2008 7 53 55 AM 0 Emails Sent B GHIP 19 Group Toner Drum 5 a Administrators Group Every Processing without duplicates 11 11 2008 3 21 52 PM 0 Emails Sent B 511P_44_45 Group Q Toner Empty E Administrator Daily 11 11 2008 7 53 55 AM 0 Emails Sent D Ls IP_45 Group amp Toner Low a Administrators Group Daily 11 11 2008 7 53 55 AM O Emails Sent D AI Printers eo Error Administrators Group Daily 11 11 2008 7 53 55 AM 0 Emails Sent D Al Printers A Warning Administrator Daily 11 11 2008 7 54 01 AM 1 Emails Sent D 21 Al Printers test fi Administrator Daily 11 11 2008 7 54 02 AM 1 Emails Sent D Al Printers Ac j PM Toner Drum Fuser Belt lt 10 Administrators Group Every Processing without duplicates 11 11 2008 3 21 52 PM 0 Emails Sent 2 Enter the
3. PrintSuperVision Enterprise Edition User Administrator Logout Suppli Supplies Usage Level of Toner Drum Belt and Fuser including prediction of time when supplies are to be changed Printer All Printers e Supply Toner v Drum v Belt v Fuser Format O HTML Table O HTML Chart O Excel O XML Show Printer v Address v Model v Name Location Remaining 196 Used Proactive Report Y Change by Date v Days Remaining O Start Date Start Value CO Current Value C Maximum Count Optimize Performance Order Supplies Show in Red if less than 10 Or 30 days Report if data not older than 7 days Show 61 e Reporting 3 Click the Schedule button to schedule this report to run and be sent to a user via email 4 Click Schedule Logsto view a running log of scheduled events Printed Pages Report The printed pages report displays the number pages printed over a period of time by an individual device or by a group of devices Like all PSV reports you can use the Configure Properties and Attributes feature prior to defining the parameters of the report to add additional information to the report 1 Select Reports from the main menu 2 Select Printed Pages Report from the drop down box PRINTERS SERVICES REPORTS TOOLS OPTIONS HELP PRINTING SOLUTIONS PrintSu perVision Enterprise Edition User Administrator Logout Printed Pages Report Pages printed per printer
4. PrintSuperVision info supplies xml Disable Ordering Supplies Back Save 2 5 2009 3 28 28 PM PrintSuperVision 2001 2009 Oki Data Americas Inc Editing the Supplies List Optional Link The Edit Supplies List option provides a link to the same area previously described The link is provided for navigational convenience OKI PRINTERS SERVICES REPORTS TOOLS OPTIONS HELP PRINTING SOLUTIONS PrintSuperVision AS gt Lx Order Supplies Bc Enterprise Edition User Administrator Logout Select supplies accessories and spare parts and print or order online Jz Prepare Order zu Customize Order O Search ie C5300 Toner Select printers then items Items for all local printers Al available items Next Customize Order Select where items are specified TH Configure Supplies List m C Program Files PrintSuperVision www data suppliesi 1 xml 55 e Configuring the Ordering of Supplies Supplies Ordering Calendar To help you plan ahead when ordering supplies PSV offers a monthly supplies calendar view that indicates based on historic usage when a supply item will run out and when a maintenance item needs to be replaced You can print the calendar adding your favorite picture if desired and hang it on the wall 1 Click Tools from the main menu and Calendar from the drop down menu PRINTERS SERVICES REPORTS TOOLS OP
5. Add Similar to adding a single IP Address to a database click the IP Subnet or IP Range radio buttons to create a discovery list for a specific IP Subnet or Range of IP addresses PSV also provides the option to assign a group name to the subnet or the IP address range by selecting a pre defined name from the group drop down menu or by clicking on the map group button if you would like to create a new Group name Enter the appropriate information and click Save 29 e Discovering Devices Discovery Exclude Button Use the Exclude to exclude a specific IP address or IP address range from the discovery process OKI PRINTERS SERVICES REPORTS TOOLS OPTIONS HELP PRINTING SOLUTIONS PrintSuperVision Search Enterprise Edition User Administrator Logout se Discovery poo Finding addresses of network printers and adding to database Check if Last Discovery is before mm dd yy Check if Address or Group Name or Location includes Sort By Subnet Address vl Show Select Last Discovery Addresses Group Location 11 5 2008 3 47 53 PM 172 31 19 0 255 255 255 0 IP_19 ODA 11 5 2008 3 48 14 PM 172 31 44 1 172 31 45 254 IP_44_45 ODA Eng 11 5 2008 3 48 23 PM 172 31 45 0 255 255 255 0 IP_45 ODA GMC 11 5 2008 3 48 25 PM 255 255 255 255 S s aa El Show Addresses C Save DNS Addresses Start Discovery Configure Timeouts 1 Click the Exclude button and select either Exclu
6. PrintSuperVision Enterprise Edition User Administrator Logout EI Discovery Edit Finding addresses of network printers and adding to database Exclude specified IP address from discovery IP Address 172 31 44 166 Back Save 31 e Discovering Devices Discovery Windows Button 1 From the Discovery screen click the Windows button The Windows button provides a list of devices that have been saved in the local system s Windows Print Queue The local system is defined as the desktop or server that PSV is running on Each device listed can be selectively saved to the discovery database OKI PRINTERS SERVICES REPORTS TOOLS OPTIONS HELP PRINTING SOLUTIONS B PrintSuperVision A Enterprise Edition User Administrator Logout gt EI Ss ye Discovery Finding addresses of network printers and adding to database Add Exclude CD Schedule Logs Check if Last Discovery is before mm dd yy Check if Address or Group Name or Location includes Sort By Subnet Address v Show Select Last Discovery Addresses Group Location 11 5 2008 3 47 53 PM 172 31 19 0 255 255 255 0 IP 19 ODA 11 5 2008 3 48 14 PM 172 31 44 1 172 31 45 254 IP_44_45 ODA Eng 11 5 2008 3 48 23 PM 172 31 45 0 255 255 255 0 IP 45 ODA GMC 11 5 2008 3 48 25 PM 255 255 255 255 As S Show Addresses C Save DNS Addresses Start Discovery Configure Timeouts 2 Click
7. SERVICES REPORTS TOOLS OPTIONS HELP PRINTING SOLUTIONS PrintSu perVision Enterprise Edition User Administrator Logout Printers Browse and search printers groups and maps Printer Groups Select Properties J Models Search All Printers 55 printers Desktop Printers 1 printer IP_19 ODA 30 printers IP_44 45 ODA Eng 18 printers IP 45 ODA GMC 5 printers Marketing 2nd floor 6 printers All Printers Edit Printer Group Show Address Model woo Control Panel Location Contact A 172 31 44 57 HP Color LaserJet 4730mfp Ready here 2 me 3 Ready To 172 31 19 116 C9650 Print Tray1 Near Es End Power Saver A ce Mode Power Saver A 172 31 44 55 B6500 Mode F2 B rn 70 e Performing Day to Day Tasks 4 Select the properties that you wish to display for each device Notice too that you may select the device attributes that have been entered manually such as the city state or postal code that pertains to the location of the device KI PRINTERS SERVICES REPORTS TOOLS OPTIONS HELP PRINTING SOLUTIONS PrintSu perVision Enterprise Edition User Administrator Logout E Printers Browse and search printers groups and maps Printer Groups Select Properties Models Search O Select All Printer Properties Attributes O ID O Full Serial Number Model v Asset ID Control Panel O Product Model O Name C Street Address Location O City Contact O State O Printer Seria
8. Show Per Printer Data Counter Values v Counter Changes gt Details Show Clear 9 Schedule Schedule Logs Select an individual or group of printers Enter a desired date range Choose how the data should be displayed Click the Counter Values radio button to display mono color and total page counts as a snapshot on a particular day for a date range indicated Note This mode will display counter values on every day of the date range regardless of whether printing occurred on that day or not Click the Counter Changes radio button to view only the daily changes volume for mono color and total pages printed Click both Counter Values and Counter Changes for both Additional formatting options are available under the Details button such as e Averaging page counts over the number of days a device has been inactive e Displaying page counts every time PSV has polled the device e Displaying page counts from and to a specific date and time Click Show to run the report 10 Click the Schedule button to have the report sent to a user at predetermined intervals 11 Click the Schedule Logs button for a running log of the Color Mono Pages Report events 64 e Reporting Usage Report Many devices from Oki Printing Solutions are capable of producing a Usage Report that is generated and printed directly from the device The Usage report tracks black and color printed pages and displays page counts in Letter A4 s
9. TOOLS OPTIONS HELP PRINTING SOLUTIONS PrintSuperVision Enterprise Edition User Administrator Logout B SZ Status Codes Manage printer status codes descriptions and severity Fiter Show Code Description 1 Black Toner lt 15 10 Cyan Drum Life lt 15 96 10001 Online 10002 Offline 10003 Warming Up 10004 Diagnostics Mode 10006 Toner Low 10007 Cancelling Job 10014 Printing Menu Map 10015 Printing Font 10017 Printing Demo Page 10023 Processing 10031 Initializing 3 Click on the severity icon listed in the Edit Severity column OKI PRINTERS SERVICES REPORTS TOOLS OPTIONS HELP PRINTING SOLUTIONS PrintSuperVision Enterprise Edition User Administrator Logout S Status Codes Manage printer status codes descriptions and severity Code 1 Description Black Toner lt 15 Default Severity Warning Severity Warning ivl Back Save 4 Select the new severity level from the drop down menu and click Save 43 e Configuring email Alerts The default severity level and the changed severity level are displayed in the Status Codes page OKI PRINTERS SERVICES REPORTS TOOLS OPTIONS HELP PRINTING SOLUTIONS PrintSuperVision Enterprise Edition User Administrator Logout S Status Codes Manage printer status codes descriptions and severity SavedFilter Show READ rue Code Description amp 1 B
10. The data can be exported in several formats including Text Excel CSV XML Compact XML and HTML 1 Select Reports from the main menu 2 Select Export Printers Data from the drop down box OKI PRINTERS SERVICES REPORTS TOOLS OPTIONS HELP PRINTING SOLUTIONS PrintSu pe rVision gu xl Enterprise Editi User Administrator Logout Ed E gt Export Printers Data Printer Properties Report Format HTML O Text OcSV Excel HTML XML Compact XML Show Select Printer Properties Schedule Schedule Logs 3 Select the desired format for the attribute properties data 4 Click Show 66 e Reporting Adding Device Attribute Data PrintSuperVison allows a user to attach attributes to a device to help locate it to determine who is responsible for maintaining it etc The added attributes are not reported by the device so as a user you must manually enter data into the attribute fields To add attribute data Select Printers from the main menu Select Printers from the drop down menu Click on any status icon printer icon in the left margin to link to a print device s status page Click the Attributes button Click Edit Enter data in any of the Attribute fields and click Save at bottom of the screen eS VF KI PRINTERS SERVICES REPORTS TOOLS OPTIONS HELP PRINTING SOLUTIONS PrintSuperVision n Enterprise Editio User Administrator Logout
11. pT Search Eg Attributes User entered data about printers stored in database Printer Id 116 Address 172 31 19 66 Model MC860 Name OKI MC860 EBOEAD Location Contact Serial Number BETA200004 Attributes Full Serial Number Asset ID Product Model Street Address City State Zip Code Telephone The user entered attribute information can be included in several reports if the same Attributes are selected from the Configure Properties and Attribute section listed under Reports in the main menu Note An Admin can also import a CSV file that already contains the desired attributes associated with many devices at once 1 Click Printers from the main menu 2 Select Import Printers and Attributes 3 Browse for an appropriate CSV file indicate how the fields are delimited and click Import 67 e Adding Device Attribute Data Configuring a Print Device Remotely In addition to all of the configuration options that PSV provides an Admin can always link to the device s on board web page remotely to make even more configuration settings 1 2 3 From the main menu select Printers Click Printers from the drop down menu to display a list of print devices Click on the highlighted IP address of a device and enter the Username and Password if required Once you have logged into the device s web server you can make various network settings email settings and maintenance settings that help to better manage your flee
12. Click the Schedule button OKI PRINTERS SERVICES REPORTS TOOLS OPTIONS HELP PRINTING SOLUTIONS PrintSuperVision Y Enterprise Edition User Administrator Logout pS s Toner Changes Report List of Toner Changed events Date M d yyyy From 8 1 2008 ES To 11 13 2008 Select Printer Group All Printers 52 printers Desktop Printers 1 printer IP 19 ODA 29 printers IP 44 45 ODA Eng 18 printers IP 45 ODA GMC 5 printers Marketing 2nd floor 6 printers Table Size Month vl Format HTML O Excel HTML Show Schedule Schedule Logs 59 e Reporting 2 Select a starting date and time select a recurring interval for the report to be generated and sent indicate email recipients and click Save OKI PRINTERS SERVICES REPORTS TOOLS OPTIONS HELP PRINTING SOLUTIONS PrintSuperVision Enterprise Edition User Administrator Logout Fi bI li Toner Changes Report gt Schedule gt Add Current Time 11 13 2008 2 58 16 PM Toner Changes Report Date Time Recur Interval Email to 113 2008 ES 12 m 00 v AM w One Time v Administrator Iv Save The toner changes report will be generated and sent to the recipient on the dates and times indicated Schedule Log Report The Schedule Log Report provides an activity status log 1 Click Schedule Logs 2 Enter a date range and select the desired activity 60 e Reporting S
13. Net Framework and MDAC IIS Lockdown Wizard IIS Lockdown Wizard works by turning off unnecessary IIS features 2 Click Next to go to the next setup module 17 e Setup and Configuration Program Identifying Version Numbers The Program tab is provided as a means to quickly identify the version numbers of each major component in PrintSuperVision PrintSuperVision Setup OKI PRINTING SOLUTIONS Printsu pery ision Set Up Locale Database Web Server Administrator Alerts Registration Security Program Click the link to launch Run Version 3 6 5894 3 File VersionNumber Date PSV Web dll 3 6 5894 3 10 15 2008 4 28 44 PM PSV Comman dll 3 6 5894 3 10 15 2008 4 28 32 PM PSV DatabDict dll 3 6 5894 3 10 15 2008 4 28 30 PM PSVconf exe 3 6 5894 3 10 15 2008 4 28 38 PM PSVEngine exe 3 6 5894 3 10 15 2008 4 28 36 PM DataDict xml N A 10 10 2008 9 49 50 AM sJ Run Click to launch PrintSupervision in the default browser Click Run to complete the setup process and begin using the PSV application 18 e Setup and Configuration Getting Started Now that you have installed and configured PrintSuperVision use any browser enabled computer or device connected to your network to access the PSV application Open your browser and type the IP address of the PSV server followed by printsupervision For example http IP address printsupervision If you are the Global Admini
14. O HTML new window O CSV Text O CSV Excel OXML O Show Engine Counts O Collect Data Show Configure Email Administrator cmurali okidata com Send Email Now 2 Schedule Schedule Logs 3 Select a group of devices and indicate the file format of the Usage report e Show Engine Counts is an option that displays life counter information but is not needed if the Usage Report option is enabled in the device and is reporting page count data to PrintSuperVision e The Collect Data option instructs PSV to obtain the latest information from the device before the usage report is generated 4 Click the Show button to generate a report 65 e Reporting e The Email Configuration button is provided as a navigational convenience and is not necessary if your email system has already been configured e The Send Email Now button sends the report in Email immediately to the recipient indicated in the drop down box 5 Click the Schedule button to have the report sent to a user at predetermined intervals 6 Click the Schedule Logs button for a running log of the Color Mono Pages Report events As an added convenience PrintSuperVison can enable the Usage Report option remotely on some devices by clicking on the Enable Usage Report Feature Select a group of devices and click Start Exporting Properties and Attributes The Export Printers Data option allows you to save all device properties and attributes for all devices PSV monitors
15. PRINTERS SERVICES REPORTS TOOLS OPTIONS HELP PRINTING SOLUTIONS PrintSuperVision Enterprise Edition User Administrator Logout E Order Supplies gt Customize Order Select supplies accessories and spare parts and print or order online Print header Enable TO oki Data Corp 2000 Bishops Gate Blvd lo Mt Laurel NJ 08054 From Acme Management Co 100 Mainstreet Anytown AZ 10010 Subject oki Data Supplies Eu Ej Text Please ship Qty 4 Toner Cartridges for C710 printer and bill us x lui gt Back Save 2 5 2009 3 18 19 PM PrintSuperVision 2001 2009 Oki Data Americas Inc 4 Click Save to return to the Order Supplies page Configuring the Supplies List There are four options to configure the supplies list that is integrated into the PSV application You can e Use the existing supplies list which obtains its information from http esales okidata com e Edit and add to the existing supplies list e Point PSV to another list e Disable supplies ordering entirely PRINTERS SERVICES REPORTS TOOLS OPTIONS HELP PRINTING SOLUTIONS PrintSupe rVision Enterprise Edition User Administrator Logout A Order Supplies Configure Supplies List Select supplies accessories and spare parts and print or order online Supplies List Default esales okidata com Online Link Verify before shopping chart O Edit Supplies List http
16. Printer All Printers x Supplies All Supplies x Date from M d yyyy 2 4 2009 BH to died Comment contains Oki C710 printer serviced in Marketing Dept today Sort 9 Date O Printer List No comments found for the specified criteria Add Note Supplies The screen shown above is used for searching for specific supply items and service calls that have been previously entered Add various supply items and service calls before attempting to generate a list To add supplies to your electronic storage cabinet click the Supplies button PRINTERS SERVICES REPORTS TOOLS OPTIONS HELP PRINTING SOLUTIONS P ri nts T pe rVi S i on Enterprise Edition Search User Administrator Logout x ES Add Supplies Add an inventory item Name Model SKU Type Units in Stock E Price Unit Back Save Enter the Brand of device model name SKU of the supply item and select the type of supply from the drop down menu You can even enter the quantity that you are adding to inventory and price paid for the item 75 e Performing Day to Day Tasks Click Save PRINTERS SERVICES REPORTS TOOLS OPTIONS HELP PRINTING SOLUTIONS PrintSuperVision Enterprise Edition User Administrator Logout gt y Supplies Your inventory of toner drums roller etc Edit Name Model SKU Type Units in Stock Price Unit
17. Toner Empty fi Administrator Daily 11 11 2008 7 53 55 AM 0 Emails Sent D GHIP 45 Group amp Toner Low Administrators Group Daily 11 11 2008 7 53 55 AM O Emails Sent D AI Printers Q Error Administrators Group Daily 11 11 2008 7 53 55 AM 0 Emails Sent D AI Printers amp warning fi Administrator Daily 11 11 2008 7 54 01 AM 1 Emails Sent D AI Printers test fi Administrator Daily 11 11 2008 7 54 02 AM 1 Emails Sent D 2 Al Printers Toner Drum Fuser Belt lt 10 Administrators Group Every Processing without duplicates 11 11 2008 3 21 52 PM 0 Emails Sent 2 Click the Add Email Alert button 3 Adding an alert requires the following information e Select a device or a group of devices to monitor e Select the Event Alert you wish to be notified of e Select how frequently the Alert will be sent e Select the user or group of users the Alert message will be sent to 38 e Configuring email Alerts e Select the format of email messages text or html OKI PRINTERS SERVICES REPORTS TOOLS OPTIONS HELP PRINTING SOLUTIONS PrintSuperVision a Enterprise Edition User Administrator Logout 0 EI ay Add Email Alert For specific printers events and users Printer Group Marketing 2nd floor v C Show Printers Event Toner Empty vl View Event Interval Hourly iv Users Group Administrators Iv Email Format One HTML email for all printers Iv Save
18. as SQL Server 2005 Express edition 10 e Setup and Configuration from the Enterprise edition Both versions of SQL are provided on the PSV Enterprise Edition CD for convenience Note SQL Compact Edition is not included in the PSV Professional installation If SQL Compact Edition is not installed on the server PSV will prompt you to download it from the Microsoft web site The database section also allows you to apply the following options to a previously used database e back up e export e erase e Copy trim data 1 Click the Data tab to view Sa PrintSuperVision Setup these options m Setup Data Database Type Microsoft SQL Server 20 Server AUGUST DOUG Test Connection Y Gao Cesa Database PSV OS Express Choose the database type where Stopping services Starting services Updating the database schema Done Database Type PrintSupervision stores the data Server Name or IP address of SQL Server computer localhost if it is same computer Database Database name Authentication Type of authentication used to connect to database Username Database username if username and password authentication is selected Password Database password Max Memory Set max memory to be used by SOL Server database engine Set Sets the maximum memory to be used for the selected SOL server database engine Database Status Displ
19. available in PrintSuperVision is called Near Me Near Me allows a user to quickly view the status of devices that are conceptually located near the PC being used without the need to configure or group devices 36 e Discovering Devices PSV detects and locates devices that have similar network addresses to the client computer or browser enabled device being used to access the PSV application and automatically includes those devices in the Near Me group From the main menu select Printers gt Near Me from the drop down menu Device status in the Near Me group will be displayed Note Devices cannot be added or deleted from the Near Me group I PRINTERS SERVICES REPORTS TOOLS OPTIONS HELP PRINTING SOLUTIONS PrintSuperVision Enterprise Edition Logout User Administrator m 5 Near Me Printers with IP address similar to your computer Show Address Model Asset ID Control Panel Location Contact Total Printed Pages Ei 172 31 45 160 B6500 Tray1 X Adjust 0 gh 172 31 45 155 C5550 MFP 1932 ONLINE M TONER LOW 3954 S 172 31 45 154 Lexmark X644e 792CTGY LC2 MC P307a NS sa 172 31 45 44 HP LaserJet 4050 Series Refresh Data Ready Printer in Roman s Office Roman 20498 37 e Discovering Devices Configuring email Alerts Now that you have discovered devices on the network and logically organized them into groups the next step is to set up PSV to notify a helpdesk or network admin
20. button to permanently delete 77 e Performing Day to Day Tasks Public Web Services PrintSupervision offers developers sample test applications and function calls to integrate PSV with your other Enterprise applications 1 Select Services from the main menu 2 Select Public Web Services from the drop down box Six samples test applications are provided and explained below Sample Test Applications AboutVersion Shows the PSV version number Address2 printers Provides the details of a specific device GetProperties Shows device properties Printers Provides a list of the devices along with device details Status Codes Provides a list of Alert Status Codes their descriptions and their severity level StatusSeverityNames Shows available status name choices such as OK Info Warning Error 78 e Public Web Services
21. following information and click Save e Address of the email server e Administrator s email address e Sender s name placed in the From field in the email header e Email method e Username and Password for authentication if required e SMTP Port e TLS or SSL Encryption e Subject of email message 39 e Configuring email Alerts e Maximum number of message attempts OKI PRINTERS SERVICES REPORTS TOOLS OPTIONS HELP PRINTING SOLUTIONS PrintSuperVision Enterprise Edition User Administrator Logout T Configure Email Parameters for sending emails Email Server Address mail okidata com SMTP server address for sending email alerts contact system administrator if needed Admin Email cmurali okidata com Email address of administrator used for sending email alerts Email From PrintSuperVision Name of email sender that shows up in from field in email header Email Method E Iv Method of sending emails Change only if you have problems with current method and then test Username Username to authenticate SMTP server If none leave empty Password Password for the above SMTP username If none or no change leave empty Port 25 SMTP server port Default is 25 with SSL 465 or 587 Use TLS SSL O SMTP Server Access Control Authentication Encryption for Security Email Subject Alerts Message that shows up in subject field of email header Max Retry 0 Number of times to retry sending of email Save Send Test E
22. of Devices While on the Device Status Page you can link back to the map or floor plan by clicking the On Map button Note If you return to the map or floor plan from the Device Status Page by clicking the On Map button you will only see that device s icon on the image To see all devices on the map or floor plan click Printers Printer Groups Maps from the main menu and click the map icon associated with a particular group 27 e Creating Editing Groups of Devices Discovering Devices The next step is to discover devices on your network Click the Printers tab from the main menu and select Discovery from the drop down menu PSV is capable of discovering any device that is compliant with Public Printer MIB Specification RFC 3805 Click Start Discovery if you want to discover all of the compatible devices on your network for large organizations see next section before starting the discovery process PRINTERS SERVICES REPORTS TOOLS OPTIONS HELP PRINTING SOLUTIONS PrintSuperVision Enterprise Edition ee User Administrator _Logout 9 Discovery Finding addresses of network printers and adding to database Add Exclude Windows Schedule Logs Check if Last Discovery is before mm dd yy Check if Address or Group Name or Location includes Sort By Subnet Address m Show Select Last Discovery Addresses Group Location 11 5 2008 3 47 53 PM 172 31 19 0 255 25
23. shooting e Automatically identifies device status and can email alerts e Produces reports and automatically delivers them via email e On line supplies and consumable ordering configurable by region 6 e Introduction New Names New Editions PSV Version 3 6 introduces two new editions that better support various size organizations e The Professional Edition is designed for small and mid size organizations with just a few or several hundred print copy devices It is generally installed on a centrally located Windows server accessible from any browser enabled device The professional edition also offers the choice to install a single user Easy Configuration option that does not require a server and can be installed on a XP or Vista class Windows laptop or desktop that is connected to the network e The Enterprise Edition is designed to monitor and manage several thousand print copy devices within large organizations with features and functionality required by sophisticated IT organizations Both editions have similar base functionality and a consistent look and feel Each edition supports 32 and 64 bit versions of Windows XP Vista and Windows Server 2000 2003 Upgrades can be easily performed from older versions of PrintSuperVision to version 3 6 or from the Professional edition to the Enterprise Edition without loss of data Note Upgrading from the Single user Easy Configuration Option to the standard Professional Edition r
24. that a device has generated an alert Alert notifications are available in the Enterprise Edition and the server configuration of the Professional Edition Alerts are not available in the single user Easy Configuration option of the Pro Edition Only users with Admin rights can edit email alert configurations or set alerts for other users or user groups A non Admin user however may configure and view Alerts just for themselves PSV uses email to deliver alert conditions The email message can be sent to an individual user or group of users Each alert can be configured to be processed immediately upon receiving updated status from the device or processed at specified time intervals 1 To add an email Alert select Services gt Email Alerts from the main menu O X PRINTERS SERVICES REPORTS TOOLS OPTIONS HELP PRINTING SOLUTIONS 2 a PrintSuperVision E Ln Enterprise Edition Logout User Administrator pu r a Email Alerts zO Configure sending email alerts based on printer status Add Email Alert j Configure Email Status Events Status Codes Users Process Alerts Now Edit Printer Event User Interval Last Processed Status B Al Printers Toner Drum Fuser Belt lt 10 f2 Administrators Group Daily 11 11 2008 7 53 55 AM 0 Emails Sent 5 IP 19 Group Toner Drum 5 Administrators Group Every Processing without duplicates 11 11 2008 3 21 52 PM 0 Emails Sent 5 IP 44 45 Group Q
25. the results of the discovery Leave blank or indicate who the email should be sent to Click the Save button to save the Discovery schedule OKI PRINTERS SERVICES REPORTS TOOLS OPTIONS HELP PRINTING SOLUTIONS PrintSu perVision Enterprise Edition User Administrator Logout 2 Discovery gt Schedule Add Discovery Schedule Discovery Current Discovery Schedules Edit Date B Thursday February 26 2009 Email to Last Processed Delete fi Administrator 8 12 2008 10 16 41 AM fff Time Recur Interval 1 00 AM One Time Discovery Logs Button PSV records a log of all discoveries performed and several other system activities and indicates whether the discovery was successful or not OKI PRINTERS SERVICES REPORTS TOOLS OPTIONS HELP PRINTING SOLUTIONS 8 pu PrintSuperVision gt Enterprise Edition User Administrator Logout ee 9 Discovery Finding addresses of network printers and adding to database Add Exclude Windows Schedule CD Check if Last Discovery is before mm dd yy Check if Address or Group Name or Location includes Sort By Subnet Address v Show Select Last Discovery Addresses Group Location 11 5 2008 3 47 53 PM 172 31 19 0 255 255 255 0 1P_19 ODA 11 5 2008 3 48 14 PM 172 31 44 1 172 31 45 254 IP_44_45 ODA Eng 11 5 2008 3 48 23 PM 172 31 45 0 255 255 255 0 IP 45 ODA GMC 11 5 2008 3 48
26. the word PrintSuperVision to the Email From field and add the word Alerts to the Email Subject field Indicate the interval time in minutes for PSV to wait to obtain device status Set to a larger number if network traffic is a concern Set to a smaller number if you would like more frequent updates reported from your print copy devices Finally another added convenience allows the admin to start and stop the PrintSuperVision Service from the set up menu and select whether the PSV Services should start automatically manually or are disabled Test the email connection by clicking the Test button PSV will attempt to send an email to the account you specified If an email is received successfully click Apply to save your settings Click Next to go to the next setup module 15 e Setup and Configuration Registration You can register your new PrintSuperVision software with Oki Americas or Oki Europe by clicking the Register button rintSuj fision rog 5 Printsupervision setup IS PRINTING SOLUTIONS PrintSuperVision Setup Locale Database Web Server Administrator Alerts Registration Security Program Online Registration Register program online to receive notification about new versions Registering your name and email address with Oki Printing Solutions will help us keep you informed of new product releases and PSV related information All registration information supplied is kept in strict confi
27. 08 7 54 02 AM 1 Emails Sent D 2 AI Printers Toner Drum Fuser Belt lt 10 f Administrators Group Every Processing without duplicates 11 1 1 2008 3 21 52 PM 0 Emails Sent The User button provides a link to the Assigned Users page and the Process Alerts Now button processes any outstanding Alert conditions immediately 44 e Configuring email Alerts Data Collection Interval PSV periodically collects data from devices and saves it into a database thereby enabling PSV to create reports or generate Alerts Users with Admin rights can configure the data collection interval time in hours for basic usage information and in minutes for processing Alerts To set the data collection interval 1 Click Services gt Data Collection Services from the main menu 2 Indicate the desired data collection interval times and click Save PRINTERS SERVICES REPORTS TOOLS OPTIONS HELP PRINTING SOLUTIONS P ri ntSu pe rVi S i o n Enterprise Edition Search User Administrator Logout i Data Collection Service Collecting status and usage data for Alerts and Reports Usage Data Collection Interval hours 1 Number of hours between periodic collection of data Status Data Collection Interval minutes 60 Number of minutes between periodic Alert Processing Save Collect Data Now From M d yyyy 1 29 2009 Show To display a log of previous data collection activity for a selected date range enter the approp
28. 2008 10 22 2008 10 23 2008 Address Location Control Panel Model Contact IPAddress 10 13 2008 10 14 2008 10 15 2008 10 16 2008 10 17 2008 10 20 2008 10 21 2008 10 22 2008 10 Printer in HP LaserJet 172314544 P Ready coco canes Roman 0 0 1 0 12 7 0 2 Office 172 31 45 160 ER E B6500 172 31 45 160 0 0 0 0 6 0 26 40 172 31 45 155 lige aaa C5550 MFP 172 31 45 51 i 3 42 8 20 0 0 0 Lexmark X644e 172 31 45 154 Nanc 17233145154 12 2 4 4 3 0 0 0 LC2 MC P307a 8 The Printed Pages Report can also be scheduled and sent to a user at predetermined intervals Click the Schedule button to configure the delivery frequency of the report 9 Click Schedule Logs for a running log of printed Pages Report events Color Mono Pages Report The color mono pages report displays the color and mono page counts and adjusts for different paper sizes by displaying the equivalent A4 letter size page count in the total printed pages area Note This report is only available in the PSV Enterprise Edition 1 From the main menu select Reports 63 e Reporting 2 Select Color Mono Pages Report from the drop down menu au h U 9 PRINTERS SERVICES REPORTS TOOLS OPTIONS HELP PRINTING SOLUTIONS PrintSuperVision E 07 M Enterprise Edition User Administrator Logout Eu iE Color Mono Pages Report Daily printed pages with color mono breakup Printer Group All Pri nters Iv Date M d yyyy From dod To ERR
29. 25 PM 255 255 255 255 S s s S Cl Show Addresses C Save DNS Addresses Start Discovery Configure Timeouts Click the Logs button to view the system activity log To obtain just a Discovery log select Discovery from the Type drop down box indicate time frame by entering desired dates and click Show to display the log Note This feature creates activity logs for all other activities supported in the drop down box 33 e Discovering Devices CAUTION Clicking Clear Log will delete all discovery log entries permanently Other Discovery Options OKI PRINTERS SERVICES REPORTS TOOLS OPTIONS HELP PRINTING SOLUTIONS m PrintSuperVision gt Enterprise Edition User Administrator Logout 9 Discovery Finding addresses of network printers and adding to database Po Exclude Windows Schedule Logs Check if Last Discovery is before mm dd yy Check if Address or Group Name or Location includes Sort By Subnet Address ivl Show Select Last Discovery Addresses Group Location 11 5 2008 3 47 53 PM 172 31 19 0 255 255 255 0 IP 19 ODA 11 5 2008 3 48 14 PM 172 31 44 1 172 31 45 254 IP 44 45 ODA Eng 11 5 2008 3 48 23 PM 172 31 45 0 255 255 255 0 IP 45 ODA GMC 11 5 2008 3 48 25 PM 255 255 255 255 S s s S El Show Addresses C Save DNS Addresses Start Discovery Configure Timeouts Show Addresses Selecting Show Addresses displa
30. 4 English US 05 07 2008 for Windows XP x64 Edition Edition Windows Server 2003 x64 Edition Windows Vista x64 Edition Windows Server 2003 x64 Edition English C710n PCL Driver C710dn C710dtn C710n Windows XP Windows Vista Windows Server English US 05 07 2008 for Windows XP Windows 2003 Windows 2000 Vista Windows Server 2003 Windows 2000 English C710n PS Driver C710dn C710dtn C710n Windows XP x64 Edition Windows Vista x64 English US 05 13 2008 for Windows XP x64 Edition Edition Windows Server 2003 x64 Edition Windows Vista x64 Edition Windows Server 2003 x64 Edition English C710n PS Driver C710dn C710dtn C710n Windows XP Windows Vista Windows Server English US 05 07 2008 for Windows XP Windows 2003 Windows 2000 Vista Windows Server 2003 Windows 2000 English Color Access Policy C3600n C5650dn C5650n C6050dn C6050n C6150dn Windows XP Windows Vista Windows Server English US Manager CAPM for Windows C6150dtn C6150hdn C6150n C710dn C710dtn C710n 2003 Windows 2000 XP Windows Vista Windows C9650dn C9650hdn C9650n Server 2003 Windows 2000 English Color Access Policy C3600n C5650dn C5650n C6050dn C6050n C6150dn Windows XP Windows Vista Windows Server English US Manager CAPM for Windows C6150dtn C6150hdn C6150n C710dn C710dtn C710n 2003 Windows 2000 XP Windows Vista Windows C9650dn C9650hdn C9650n Server 2003 Windows 2000 Drivers On
31. 5 255 0 IP_19 ODA 11 5 2008 3 48 14 PM 172 31 44 1 172 31 45 254 IP_44_45 ODA Eng 11 5 2008 3 48 23 PM 172 31 45 0 255 255 255 0 IP_45 ODA GMC 11 5 2008 3 48 25 PM 255 255 255 255 Cl Show Addresses C Save DNS Addresses Start Discovery Configure Timeouts For Enterprises with several hundred or even several thousand devices it may be time consuming to discover all devices at once PSV provides the flexibility to selectively discover individual subnets or ranges of IP Addresses by simply selecting the appropriate check box and clicking Start Discovery Discovery Add Button Click the Add button followed by IP Subnet or IP Range radio buttons to selectively discover devices OKI PRINTERS SERVICES REPORTS TOOLS OPTIONS HELP PRINTING SOLUTIONS Ps PrintSuperVision ee gt Enterprise Edition User Administrator Logout ee 9 Discovery Finding addresses of network printers and adding to database Exclude Windows Schedule Logs Check if Last Discovery is before mm dd yy Check if Address or Group Name or Location includes Sort By Subnet Address w _Show Select Last Discovery Addresses Group Location 11 5 2008 3 47 53 PM 172 31 19 0 255 255 255 0 1P_19 ODA 11 5 2008 3 48 14 PM 172 31 44 1 172 31 45 254 IP_44_45 ODA Eng 11 5 2008 3 48 23 PM 172 31 45 0 255 255 255 0 IP 45 ODA GMC 11 5 2008 3 48 25 PM 255 255 255 255 S s s s El Show Addresses C S
32. Computer Other product names and brand names are registered trademarks or trademarks of their proprietors 2 e Copyright Contents Notes Cautions and Warnings 0 0000 5 INEFOGUCLION 44 dac d acd Gare fae Fe ee A A A A A 6 New Names New Editions 0000 cee eee eee 7 ZnstallallOD ctor 4 3 4 ere Cie Owe eae eee eee E LR FOX E ORC E CER 8 Setup and Configuration ooo o 9 Selecting a Default Location Language te ee 9 Optional Easy Configuration PSV Professional Edition Only 10 Selecting a Database lle heh hm on ron nn nn 10 Selecting a Web Server ce hoa or e a nnn 12 Assigning Admin Username and Password elles 13 Configured Your e mail Server for Alerts een 14 ROGISUFAUON a cms 442486 BREESE ERE RESELLER SET ERED ADEE Ro R3 Eu os 16 Check for Security Updates cer nr eR Herrn 17 Program Identifying Version Numbers c nn 18 Gelling Started s saa e Oe CARO ee aa wr OW vee 19 Context Sensitive Help lt lt nB ntn n 19 User Access Levels eee a 19 Adding a User Assigning Individual User Rights ae 19 Importing a List of Users eren 20 Creating User Groups i x uds dede vos eo no EM de o eee EEE ee ed 20 Changing Your Password llle a hh 21 Creating Editing Groups of Devices rers 22 Cre
33. Discovery Configure Timeouts My Printers PSV Professional and PSV Enterprise Editions offer users with Admin rights a grouping feature called My Printers which is an easy way to view device status with minimal mouse clicks 1 From the main menu select Printers My Printers from the drop down menu You will see a list of devices that have been added to the My Printers group OKI PRINTERS SERVICES REPORTS TOOLS OPTIONS HELP PRINTING SOLUTIONS PrintSuperVision C Enterprise Edition User Administrator Logout E gt EJ My Printers Your own collection of printers that you care about Show Address Model Asset ID Control Panel Location Contact IP Address Total Printed Pages sa 172 31 45 155 C5550 MFP ONLINE POWER SAVE 172 31 45 51 4259 it Delete gb 172 31 44 170 CX3641 MFP Ready To Print Magenta Toner Low Joe Kidd x7086 jkidd okidata com 172 31 44 170 70389 Delete a 172 31 19 96 B6500 Power Saver Mode 100 Delete 172 31 19 66 C6150 ONLINE POWER SAVE 172 31 19 66 3189 Delete sa 172 31 19 61 C6100 ONLINE Y DRUM LIFE 172 31 19 61 18939 MM Delete gb 172 31 19 50 MCBSO ONLINE TRAY3 EMPTY 172 31 19 50 14450 8 Delete Refresh Data Add Printer 2 To add a device to the My Printers group click Add Printer choose the desired device and click Save 3 To delete a device click the trash can icon listed in the right column Near Me Another time saving grouping feature
34. PORTS TOOLS OPTIONS HELP PRINTING SOLUTIONS PrintSuperVision Enterprise Edition User Administrator Logout Order Supplies gt Edit Supplies List Supplies accessories and spare parts items The program searches Product Name for printer model name and for the keywords Cyan Magenta Yelow Black Toner Drum Fuser Belt er Product Name Pict re Id Code Black Toner Cart C5100n C5150n C5200n C5300n C5400series C55 10MFP 5K Hi Cap Compatible with C5300n Color LED Printer C5100n C5100n Color LED Printer C5200n Color LED Printer C5400 Color LED rg Printer C5400n Color LED Printer C5400dn Color LED Printer C5400tn Color LED Printer cC5400dtn Color J LED Printer C5150n Color LED Printer C5510n MFP Color Multifunctional System 1 42127404 Magenta Toner Cart C5100n C5150n C5200n C5300n C5400series C5510MFP 5K Hi Ca Compatible y with C5300n Color LED Printer C5100n C5100n Color LED Printer C5200n Color LED Printer C5400 Color sy LED Printer C5400n Color LED Printer C5400dn Color LED Printer C5400tn Color LED Printer C5400dtn mm Color LED Printer C5150n Color LED Printer C5510n MFP Color Multifunctional System ee 42127402 Yellow Toner Cart C5100n C5150n C5200n C5300n C5400series C55 10MFP 5K Hi Cap Compatible with C5300n Color LED Printer C5100n C5100n Color LED Printer C5200n Color LED Printer C5400 Color LED Printer C5400n Color LED Printer C5400dn Color LED Printer C5400tn Color LED Pri
35. P_45 ODA GMC O Marketing 2nd floor O All Printers Next gt 2 46 e Cloning 4 Select the radio button for the origin device and click Next PRINTERS SERVICES REPORTS TOOLS OPTIONS HELP OKI PRINTING SOLUTIONS PrintSuperVision Enterprise Edition User Administrator Logout Search d E Cloning gt Select Origin Printer Copy selected property values from one device to other similar devices Select the Origin Printer for Cloning from IP_19Group From Address Model Name Location O 172 31 19 93 C8600 OKI C8600 4B5A37 O 172 31 19 79 C5200ne O 1172 31 19 75 86300 B6300 O 172 31 19 66 MC860 OKI MC860 EBOEAD O 172 31 19 64 C5400n 3333 Muralil 234 O 172 31 19 61 C6100 OKI C6100 74CE32 O 172 31 19 57 c6150 OKI C6150 AB8ECF O 172 31 19 56 B410 OK B410 1BF1D6 O 172 31 19 55 B410 OKI B410 EBODD2 Dragans cubicle O 172 31 19 111 Xerox Phaser 3635MFP XRX0000AAB934CF Next gt 3 5 Select a compatible destination device that will be configured with the same parameters and click Next 6 Select properties to be cloned and click the Start Cloning button 2 e ti Cloning gt Select Properties Copy selected property values from one device to other similar devices Select Properties of the Origin Printers that you want to apply to Destination Printer s From Address Model Name Lo
36. PrintSuperVision OKI _ A E PRINTING SOLUTIONS ad E 59318401 Copyright 2009 by Oki Data All Rights Reserved PrintSuperVision Configuration Guide P N 59318401 Revision 1 0 April 2009 Every effort has been made to ensure that the information in this document is complete accurate and up to date The manufacturer assumes no responsibility for the results of errors beyond its control The manufacturer also cannot guarantee that changes in software and equipment made by other manufacturers and referred to in this guide will not affect the applicability of the information in it Mention of software products manufactured by other companies does not necessarily constitute endorsement by the manufacturer While all reasonable efforts have been made to make this document as accurate and helpful as possible we make no warranty of any kind expressed or implied as to the accuracy or completeness of the information contained herein The most up to date drivers and manuals are available from the web site http www okiprintingsolutions com Trademark Information Oki is a registered trademark of Oki Electric Industry Company Ltd Oki Printing Solutions is a registered trademarks of Oki Data Corporation Microsoft MS DOS and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries Apple Macintosh Mac and Mac OS are registered trademarks of Apple
37. S HELP ii PrintSuperVision Enterprise Edition Search User Administrator Logout Login Log History of all user accounts logged into PrintSuperVision Date from M d yyyy 1 28 2009 H8 to 2 4 2009 En Show User DateTime Administrator 2 4 2009 1 11 06 PM Administrator 2 4 2009 10 38 08 AM Administrator 2 3 2009 11 15 16 AM Administrator 2 3 2009 11 09 43 AM Administrator 2 3 2009 9 52 42 AM Administrator 1 30 2009 10 15 05 AM Administrator 1 28 2009 9 48 15 AM 3 Enter the date interval and click Show Clearing Deleting Logs To save disk space you may choose to clear delete all report logs maintenance logs and login logs 4 Select Options from the main menu 5 Select Clear Logs from the drop down box OKI PRINTERS SERVICES REPORTS TOOLS OPTIONS HELP PRINTING SOLUTIONS PrintSuperVision Enterprise Edition User Administrator Logout d 2 Clear Logs Clears the logs to save on disk space Logging is done for various features of PSV Date from M d yyyy isd to BS Printer All Printers iv Select Log O Reports C Maintenance O Login Warning This option will remove all data without undo Are You sure you want to delete data Clear Logs 6 Enter the date range choose a specific device or all devices and indicate the type of log to delete 7 Click the warning check box then click the Clear Logs
38. TIONS HELP PRINTING SOLUTIONS PrintSuperVision Search Enterprise Edition User Administrator Logout 23 at T4 Group Config Configure a group of printers Template Oki Paper Source Settings v Select Template 2 Select a template from the drop down menu and click Select Template 3 Select the Target Group of devices that will receive the new configuration For a list of devices in each group click Show printers Select the devices that will receive the configuration by clicking the check boxes in the Select column PRINTERS SERVICES REPORTS TOOLS OPTIONS HELP PRINTING SOLUTIONS PrintSuperVision Enterprise Edition User Administrator Logout r Group Config Configure a group of printers Template Oki Paper Source Settings vl Select Template Printer to be cloned from ve Target Group All Printers 61 printers Desktop Printers 1 printer IP 19 ODA 31 printers IP 44 45 ODA Eng 19 printers IP 45 ODA GNC 7 printers Marketing 2nd floor 4 printers Show Printers The paper source configuration from the origin device can be modified before applying the configuration to the group selected 4 Make desired configuration changes and click Apply The other sample Group Configuration template changes a web server password on an Oki B6300 monochrome printer Select the B6300 Password Change option from the drop down menu Enter a new p
39. TIONS HELP PRINTING SOLUTIONS PrintSuperVision O 7 Enterprise Edition User Administrator Logout Ps p Calendar PSV Monthly Supplies Calendar Create calendar with dates indicating estimate of when supplies need to be replaced You can choose picture and date range to be displayed in calendar gt gt Upload new picture for Calendar Select Calendar Picture Select Filename Size Created Delete F7 Q 147152 B 4 9 2003 5 39 02 PM m O No Picture Picture width 80 Date from M d yyyy 1 23 2009 HW to 3 23 2009 ied Show expected empty from supplies report Show maintenance items Show Calendar 2 Select the Picture radio button if you wish to display and or print an image with the calendar 3 Select a date range for the calendar 4 Select Show expected Empty from the supplies report and Show maintenance items if you wish to be reminded of both supplies and maintenance items such as fusers and transfer belts 5 Click the Show Calendar button to generate your supplies ordering calendar 56 e Supplies Ordering Calendar Reporting PSV can generate several reports that identify supplies use predict toner replacement dates indicate pages printed and export device properties Most reports can be displayed or saved in various formats including e HTML e XML e Excel e CSV e text files Reports can be scheduled to be periodically generated and de
40. amp p HP CM4730MFP 123678912 1469 1l 300 amp lok OG641MFP 123456789 1400 3 150 dB oki OG641MFP 2345678901401 3 150 Ok c710n 876543210 1407 1 89 Maintenance Log Add Supplies You may return to the electronic storage cabinet at any time to edit the items reduce the amount of inventory or delete the supply item Click the brown box icon in the edit column to edit supply items To record a service call click the Maintenance Log button and you will return to the main Maintenance Log screen Click the Add Note button PRINTERS SERVICES REPORTS TOOLS OPTIONS HELP PRINTING SOLUTIONS PrintSuperVision es Enterprise Edition User Administrator Logout B us 2 gt SZ Maintenance Log gt Add Note Notes about servicing printing devices User Administrator Printer 172 31 44 154 CX3641 MFP iv Supplies Oki Decreases units in stock by 1 Date M d yyyy 2 4 2009 Een Comment MFP Serviced Today Cost 150 Back Save Select the appropriate device from the drop down list enter the date the service occurred and add comments and the cost of the service Click Save and a record of the service call is saved Viewing a Login Log The login log simply tracks who has logged into the system during a specific time interval 1 Select Options from the main menu 76 e Performing Day to Day Tasks 2 Select Login Log from the drop down box OKI PRINTERS SERVICES REPORTS TOOLS OPTION
41. assword verify it 5 Click Continue 48 e Group Configuration The new password will be saved to each B6300 device in the selected group as well as in the PSV database for future use and reference I PRINTERS SERVICES REPORTS TOOLS OPTIONS HELP PRINTING SOLUTIONS P ri nts T pe rV i S i on Enterprise Edition User Administrator Logout on i Group Config Configure a group of printers Template B6300 Password Change vl Select Template New Password I Verify Password Continue 49 e Group Configuration Configuring the Ordering of Supplies Both editions of PSV provide the option to order supplies on line directly from the application An Admin has several options to help make the supplies ordering process as easy and efficient as possible We also understand that not every organization is setup to order on line so an option to disable on line ordering is also included 1 Select Tools gt Order Supplies from the main menu The options in the Order Supplies section help users e Search for supply item e Create an order manually e Configure the URL for all on line ordering e Edit PSV s database of supplies e Disable on line ordering I PRINTERS SERVICES REPORTS TOOLS OPTIONS HELP pT Search PRINTING SOLUTIONS PrintSuperVision Enterprise Edition User Administrator Logout Order Supplies Select supplies accessories and spare parts and prin
42. ate or Edit a Group cech hh nh n nnn 22 Adding Removing a Device n a aaa aa 23 Adding Maps and Floor Plans to a Group sasaaa aeaa 24 Discovering DEVICES su ac ac 66 ee ee a RR 28 Discovery Add Button eer rn 28 Discovery Exclude Button eee nnn 30 Discovery Windows Button eee rrr hrs 32 Discovery Schedule Button leeren 32 Discovery Logs BUTTON sss uo ado ode dob arre 33 Other Discovery Options a ssaa saaa eee es 34 Show AddresseS nauau a 3 03 eee kG oes St bead Oe Ee eo 34 Save DNS Addresses ce ee ee m or e non nn 34 Start DISCOVGLV s a x mo oh RE OEE DES Rd DEERE 92 3 mu 3 3 3 DESEO TED DE 34 GonielkHiRss obcTTC PTT 34 Making Discovery Easier Importing IP Addresses from a Text File nanana aaa 35 Discovering Network Devices Professional Edition Easy Configuration l l lll 35 My PrO oda cd dob owe mox uL WoW uc m PP eR eee REDE ee Cea woe 36 Nedal MGs aom WX resis 36 Configuring email Alerts err 38 Configuring email Server eee hh nnn nns 39 Configuring Status Events 0 hn on n nnns 40 Customizing Status Codes ehe rn nn 42 Data Collection Interval lt lt lt lt lt lt 45 el a ee eee aria id 46 Group Configuration sicario as ees 48 3 e Contents Configuring the Ordering of Supplies 0000 ce eee ee 50 search Tor a SUDDLY UCI voee cao dk dad Gar
43. ave DNS Addresses Start Discovery Configure Timeouts 28 e Discovering Devices The Add button allows you to e Add an IP address of a device to the discovery database e Create a discovery list based on IP subnet entered e Create a discovery list based on a range of IP addresses indicated Click the IP Address radio button and click Next OKI PRINTERS SERVICES REPORTS TOOLS OPTIONS HELP PRINTING SOLUTIONS PrintSuperVision Enterprise Edition User Administrator Logout Se E Discovery Finding addresses of network printers and adding to database Add Select Method Description 9 IP Address printer with a specific IP address IP Subnet O IP range Back Next gt Discover specific IP Subnet Discover printers within specific address range When adding a specific IP address to the discovery database PSV provides an option to assign the device to a specific group of devices and associate the group to a specific SNMP community Enter an IP address select a group name from the Printer Group drop down menu and type the desired SNMP community Click Add to save your changes PRINTERS SERVICES REPORTS TOOLS OPTIONS HELP PRINTING SOLUTIONS PrintSuperVision Enterprise Edition Logout ES lt B Add Printer Add a print device to the database User Administrator Address Printer Group iv SNMP Community Back
44. ays the location language selection screen first 2 Select a default location language for all users 3 Click Apply and Next Each user can later change his her language preference from their browser Use caution when selecting the desired language since it is changed immediately but will not be applied until the user clicks Apply If you are not familiar with the language selected it may be difficult to return to your native language OKI PRINTING SOLUTIONS Pri n t su pery IS on Setup Locale Database Web Server Administrator Alerts Registration Security Program Region n s The region may affect some features such as Drivers and Order Supplies Default Language Select the region and default language The defauit language setting simply determines the language that users will see when they first log into PrintSupervision Users can override their language settings from within the PrintSuperVision application United States English Brazil Portuguese Canada French Germany German Greece Greek Italy Italian Japan English Latin America Spanish Mexico Spanish Poland Polish UK English Apply Please note This is not a multilingual release and therefore some text may not be translated into different languages In such cases English text will be displayed instead 9 e Setup and Configuration Note The location language selected has an effect on enabling or di
45. ays the status of the iv Hatala EO Manene nanc i 2 From the Setup tab select the desired database from the dropdown menu and click Apply 11 e Setup and Configuration If you already have SQL Compact Edition installed on your server you still must go through the following steps to create it Apply Database Changes You are about to switch the database that Printoupervision will use to load and save data Please choose the way in which you wish to apply this database change below i Create a new database and copy the data from the existing database Migrate Typically this 12 done when upgrading to a different database engine such z as SOL Server Switch to a different existing Printiuperyision database Data WILL NOT be copied from the current database to the new database Create Create a new empty PrintSupervision database Cancel 3 After clicking Apply you will be prompted to create a new database Change an existing one or migrate your current database to a new one e For new PSV Installations click Create e To switch to an existing database without saving any data click Change e To create a new database and copy existing data to the new database click Migrate Back at the main Database setup screen PSV Enterprise edition only even allows you to test the connection to the server by clicking the Test Connection button 4 If Running appears in the Database Status box you have successfully
46. cation 172 31 19 72 B6500 To Address Model Name Location 172 31 19 88 B6500 SWE Lab Tray Paper Sze Media Type Media Weight MP Tray O a o Trayl MILETTER PLAIN E Tray2 OLETTER PLAIN D Tay Lj FOUO OPLAN I Tray4 LEGAL PLAN J TrayS Select Property Value E Print Copes 1 o Two Sided Printing loFF PSV will apply the values of the selected properties to all destination devices indicated Note PrintSuperVision will not check to ensure a compatible destination device is selected The origin device and all destination devices must be the same make and model in order for cloning to successfully take place 47 e Cloning Group Configuration Only available in the PSV Enterprise edition Group Configuration is a more advanced way to configure devices remotely by using the parameters from one device to set up the configuration of a group of similar devices Group configuration uses an XML file as a Template to remotely set up groups of devices Currently there are 2 sample templates included with PSV one used for making paper source settings and the other to change the web server password on a specific Oki monochrome printer Additional templates that allow for group configuration to occur can be requested from Oki Printing Solutions based on availability To use Group Configuration 1 Click the Tools from the main menu and click Group Config from the drop down box PRINTERS SERVICES REPORTS TOOLS OP
47. connected to the desired database 5 Click Next to move to the next setup module Selecting a Web Server PSV supports Microsoft IIS web server and an Embedded Web Server that is packaged with the PSV application It is strongly recommended that you use IIS if you will be monitoring large networks with hundreds or thousands of devices 12 e Setup and Configuration If IIS it is not installed on the target server computer it will not be visible in the Web Server drop down box displayed below OKI PRINTING SOLUTIONS PrintSupervision Setup Web Server The service that will host the PrintSupervision application Locale Features Database Web Server Administrator Alerts Registration Security Program Web Sites Specify the site under which PrintSuper Vision will run Choose HTTPS for secure web Configure the web server To use a secure web server please enable SSL in LS um connection Web Server Microsoft Internet Information Server v wr Port Number Port number to be used by pera PrintSupervision embedded web Web Sites HTTP 80 Default Web Site hd server E Virtual Directory Virtual directory for Virtual Directory PrintSuper Vision PrintSuperVision Authentication 52H um m Type of authentication used to Authentication Integrated Windows Authentication Iv T E ES Web Server Status Start Stertu D Ty pe AURA RIGHE v Starts the service Stop Stops the service A
48. ct a report format and the method to display results by month or by various table sizes to make the data more readable 3 Indicate either HTML or Excel format and click Show to generate the report PrintSuperVision Toner Changes Report Printer Group IP_19 From Date 9 1 2008 To Date 11 13 2008 Last Recorded Printer a Toner Remaining bees After Change Before Change Page Count Total Color Mono ID Address Model Printed do Printed Printed Date Value Date Value 9o Date Value Pages Pages Pages 65 172 31 19 66 C6150 2679 BETA100018 203 31 ram 09 09 08 40 09 09 08 10 09 09 08 2338 65 172 31 19 66 C6150 2679 BETA100018 203 31 Cyn 09 30 08 100 09 30 08 10 09 30 08 2460 Toner Total Read 153806 Changes found 2 Time 18 3283596 sec After Change g Page Count Toner Before Change Total Printer Serial Color Mono Type ID Address Model Printed NORD Printed Printed Date Value 9 o Date Value 9o Date Value Pages Pages Pages 84 172 31 19 118 B6500 3105 3105 cd 11 10 08 100 11 07 08 50 11 07 08 1676 Total Read 172987 Changes found 3 Time 20 1408828 sec Additional details for toner replacement are available by clicking the toner type links highlighted in blue This presents a sub report that can help you pinpoint toner remaining at on a particular date Scheduling a Toner Changes Report A Toner Changes report can be scheduled to run periodically and configured to be sent via email to an individual or group 1
49. day with average data and charts Report can be exported in various formats Gaby Reports are based on database populated by background data collection service Allow some time for initial data to be collected Printer Al Printers 3 ivl Date from M d yyyy Ed to Pages printed per Day Ivi Format 9 HTML CSV Excel HTML Text O XML Compact XML Show Chart v Data by Printer Data by Date Show Schedule Schedule Logs Select a single device or group of devices Enter a date range for the report Choose the desired format type Dom Indicate whether you would like PSV to calculate average pages printed per day and or to include a graph or chart of the pages printed Note If the Chart option is selected the pages printed report can be graphed using several different charting formats such as pie charts bar graphs and line graphs 62 e Reporting 7 Click the Show button to run the report A sample report is displayed below KI PRINTERS SERVICES REPORTS TOOLS OPTIONS HELP PRINTING SOLUTIONS a PrintSuperVision r7 Tasse Enterprise Edition User Administrator Logout H D Printed Pages Report Selected Date Range 10 1 2008 10 30 2008 Select chart type Column Chart y Back to selection Pages Printed per Day 42 38 34 29 25 21 17 13 8 4 0 10 13 2008 10 14 2008 10 15 2008 10 16 2008 10 17 2008 10 20 2008 10 21
50. de IP address or Exclude IP range OKI PRINTERS SERVICES REPORTS TOOLS OPTIONS HELP PRINTING SOLUTIONS PrintSuperVision Search Enterprise Edition User Administrator Logout SO CITI III B Discovery mE Finding addresses of network printers and adding to database Excluded Addresses e 172 31 44 166 Add Addresses to Exclude Select Method Description O IP exclude address Exclude specified IP address from discovery O P exclude range Exclude specified IP address range from discovery Back Next gt Notice that PSV displays all IP Addresses and IP Address Ranges that have been excluded previously 30 e Discovering Devices 2 Enter the desired IP address to exclude and click Save or for IP Range enter the range of IP addresses to exclude and click Save I PRINTERS SERVICES REPORTS TOOLS OPTIONS HELP PRINTING SOLUTIONS PrintSuperVision Enterprise Edition User Administrator Logout 2 Discovery gt Add gt IP exclude address Finding addresses of network printers and adding to database Exclude specified IP address from discovery IP Address Back Save 3 To include an IP address or IP Address Range that was previously excluded return to the Discovery section click the Exclude button click the IP Address or range of IP Addresses and click Delete OKI PRINTERS SERVICES REPORTS TOOLS OPTIONS HELP PRINTING SOLUTIONS
51. dence 1 Select the appropriate language location to register e Use the Americas locations if you are located in North or South America e Use the European locations if you are located in Europe 2 Enter all user information including your email address 3 Click Save A validation email will be sent to the email address indicated 4 Click the validation link in the email message when you receive it and your information will be registered 5 Close the browser to return to the PSV Setup 6 Click Next to go on to the next setup module 16 e Setup and Configuration Check for Security Updates As a convenience PSV provides links to check for Microsoft security updates before completing the setup process 1 Click on the Windows Updates Link to go to http update microsoft com microsoftupdate v6 default aspx In en us Or Click the IIS Lockdown Wizard link to go to http www microsoft com downloads details aspx FamilyID2dde9efcO bb30 47eb 9a61 fd755d23cdec amp displaylang en The IIS Lockdown Wizard assists in turning off unnecessary features thus reducing attack surface available to attackers amp amp PrintSuperVision Setuy S Bg Windows Updates Get the latest Windows updates for Net Framework and MDAC IIS Lockdown Wizard HIS Lockdown Wizard works by turning off unnecessary IIS features Links to Microsoft security updates Windows Updates Get the latest Windows updates for
52. ed to it such as location contact person SNMP community and even images of maps and floor plans which are used to quickly locate individual devices e Groups can be arranged in a hierarchy where a parent group can contain sub groups A device can also be a member of more than one group e You can assign a subnet or a range of IP addresses for discovery purposes to a group and as an added convenience a link to the discovery screen is provided when groups are displayed Create or Edit a Group 1 Click Printers from the main menu and Printer Groups Maps from the drop down menu to view a list of groups already created 2 Click the Add Group Map button to create a new group of devices OKI PRINTERS SERVICES REPORTS TOOLS OPTIONS HELP PRINTING SOLUTIONS Pri ntSupe rVision Enterprise Edition User Administrator Logout E o Printer Groups Maps Organize printers into groups place on maps edit properties Printer Group Location Contact Map Community Edit Discovery AI Edit Discovery Desktop Printers Edit Discovery EyIP_19 ODA 3 Edit Discovery EP 44 45 ODA Eng El Edit Discovery P_45 ODA GMC zE Edit Discovery E gt marketing 2nd floor D Jones El Edit Discovery Add Group Map 3 Assign a Parent group a group name location contact person responsible for the group a map or floor plan and the SNMP community See Adding Maps and Floor Plans to a Group on page 24 for more informatio
53. equires re running the PSV Setup Utility and selecting Professional Edition 7 e New Names New Editions Installation To install PrintSuperVision Enterprise Edition place the CD in the appropriate drive and wait for it to auto run A standard licensing agreement is presented To install PrintSuperVision Professional Edition locate the executable file that was downloaded from the Oki website and click on it A standard licensing agreement is presented If you agree with the license agreement click Next The PSV Enterprise Edition CD contains the PrintSuperVision application an optional version of SQL Server 2005 Express Edition an optional version of SQL Server Compact Edition version 3 5 and the NET 2 0 framework Note The PSV Enterprise Edition installer will look for a compatible version of NET installed on the server during installation If NET 2 0 or higher is found the installer will not attempt to install the NET framework If an older version of NET is found below version 2 0 PSV will install NET 2 0 The NET Framework or SQL Compact Edition 3 5 is not included in the PSV Professional Edition installer both of which can be downloaded from the web For PSV Enterprise edition select the desired components to install and click Next OKI Choose Components Choose which Features of PrintSupervision 3 6 5894 3 vou want PRINTING SOLUTIONS to install Check the components vou want to install and uncheck the compo
54. er IP 19 ODA 30 printers IP 44 45 ODA Eng 22 printers IP 45 ODA GMC 7 printers Marketing 2nd floor 4 printers Printer Model In Next gt 3 Click Upload Print Files 4 Click Browse to locate any PDF PRN or TXT file 5 Click the Upload button The file is now ready to be distributed to one or many devices at one time using FTP Port 9100 and or LPR protocols 6 Add more files by repeating the process or click Continue to return to the Multi file Printing main screen 7 Select the desired file to send by clicking the checkbox A Select All and Show All button have been included for convenience You can also filter individual file formats by typing the format and clicking the Filter Files button 74 e Performing Day to Day Tasks Creating a Maintenance Log Managing Supplies Inventory The Maintenance Log feature allows you to keep track of services performed on individual devices and acts as tool to help keep track of supply items kept in your inventory including the price you paid for the item All of the data in this area must be entered by the user 1 Select Tools from the main menu 2 Select Maintenance Log from the drop down box OKI PRINTERS SERVICES REPORTS TOOLS OPTIONS HELP PRINTING SOLUTIONS PrintSuperVision Enterprise Edition _ Search User Administrator Logout Maintenance Log Notes about servicing printing devices User Douglas August
55. es Product Name for printer model name and for the keywords Cyan Magenta Yellow Black Toner Drum Fuser Belt ID 1 Name Black Toner Cart C5100n C5150n C5200n C5300n C5400series C5510MFP 5K Hi Cap Compatible with C5 URL _http esales okidata com IWCatProductPage process Merchant_ld 1 amp Section_Id 73 amp pcount 0 amp Product_Id Picture http esales okidata com Images Catalog Productlmages 42127404 jpg Code 42127404 Back Save Delete 3 Enter or edit the name and description of the supply item in the Name field Since PSV uses the contents of the Name field as search criteria it is important to indicate the model number of the device that the supply item is related to in that field 4 If you plan to use a different e commerce site than esales okidata com enter the appropriate web site address in the URL field If the URL field is left blank the supply item will be unavailable to order on line The description of the supply item however will be available to print when creating a printed supplies order page described earlier 5 The Picture field is used to display an image of the supply item when viewing the supplies list Enter an appropriate link to the desired image Leaving the field blank will still display a description and part number of the item in the supplies list but no image will be displayed 6 To edit the item s part number or SKU enter the new number in the Code field 7 Click the Save button to
56. ete the number of users imported successfully will be displayed as well as details of any errors that may have occurred Creating User Groups In large organizations it may be helpful to organize users into groups based on admin status user status or by any number of criteria To create a group of users 1 Select User from the drop down box Uu B W N Click your browser s back button or select Options from the main menu Click the User Groups button Click the Add User Group button Enter a name for the user group 20 e Getting Started 6 Click Save A list of groups will be displayed You will notice that the new group name is automatically added to the Add to Group drop down menu when adding an individual user For convenience the All Users button has been provided in the User Groups area to help identify if an individual has been assigned to a group Changing Your Password To change your password 1 Select Options from the main menu 2 Click Change Password 3 Enter your current password your new password and confirm the new password by typing it again 4 Click Change to save new password Note The default User name and password is admin password 21 e Getting Started Creating Editing Groups of Devices Before discovering the devices on your network it may be beneficial to create groups in order to monitor and manage them in an efficient manner e A group can have attributes assign
57. f the file As an added feature you may select the way the file is delimited by selecting comma semi colon or tab 3 Select an appropriate group name from the Printer Group dropdown box or leave blank Click Preview to view the data before importing it or click Import to add the imported devices immediately For more information on Device Groups see page 22 The import feature can also be used to import attributes associated with the device that are not ordinarily supported or not reported back from a device This feature is discussed in more detail in the Adding Device Attributes section on page 67 Discovering Network Devices Professional Edition Easy Configuration If you have installed the single user Easy Configuration option from PSV Professional Edition you will notice there are fewer discovery options 35 e Discovering Devices Click Printers gt Discovery from the main menu The two discovery options available are Add Subnet and Exclude Both features are identical in functionality to PSV Pro and PSV Enterprise although more limited See previous discussion for a complete description of these features OKI PRINTERS REPORTS TOOLS OPTIONS HELP PRINTING SOLUTIONS PrintSuperVision FL Search Ee 9 Discovery Finding addresses of network printers and adding to database Add Exclude Select Last Discovery Addresses Group Location 255 255 255 255 CI Show Addresses Save DNS Addresses Start
58. fault Emulation O Longitude C Manufacturer O Print Orientation C Two Sided Printing O Print Copies 4 Click the Save button at the bottom of the screen not shown in screen shot to save your selections Toner Changes Report The Toner Changes Report shows the dates of the last toner cartridge replacement for a group of devices and indicates if there was any toner remaining at the time of replacement This report is particularly helpful in identifying wasted toner as a result of changing the cartridge too soon Note The Toner Change Report is not available in the Professional Edition Generating a Toner Changes Report 1 Select Reports from the main menu and Toner Changes Report from the drop down box OKI PRINTERS SERVICES REPORTS TOOLS OPTIONS HELP PRINTING SOLUTIONS Pri ntSu perVi si on Enterprise Edition User Administrator Logout EB Toner Changes Report List of Toner Changed events Date M d yyyy From 8 1 2008 FR To 11 13 2008 ER Lt Desktop Printers 1 printer IP_19 ODA 29 printers IP_44 45 ODA Eng 18 printers Select Printer Group Au Printers 52 printers IP_45 ODA GMC 5 printers Marketing 2nd floor 6 printers Table Size Month v Format HTML Excel HTML Show JSchedule Schedule Logs 58 e Reporting 2 Enter a range of dates or click on the calendar icons to select dates Select a group of devices to report on Sele
59. ge organizations IT departments may have the IP addresses of their print and copy devices saved in a text file If such a file exists you can use PSV s Import feature to add multiple devices with known IP addresses to the discovery database This is done by simply importing the text file 1 From the main menu click Printers gt Import Printers amp Attributes OKI Corinrers SERVICES REPORTS TOOLS OPTIONS HELP PRINTING SOLUTIONS eae PrintSuperVision gt Enterprise Edition User Administrator Logout Sl Import Printers Attributes Import user defined printer attributes You can import printer definitions and their attributes from a CSV file with the following format 1 The first row must be the header row and contain the names for all attributes that will be imported The first attribute must refer to the printer IP 2 A new row must be added for each printer Attributes must be listed in the same order as those defined in the header row The following should also be considered 1 If a printer cannot be found on the network then it will not be imported 2 Attributes can be modified later by selecting a printer from the Printers page and clicking the Attributes button Delimiter comma ivl Printer Group iv Format ANSI1252 m Preview Import 2 Click Browse to locate and add the desired file The text file should be formatted so that one device address is on each line o
60. guring email Alerts 1 To add an event go back to the Email Alerts page and click the Status Events button OKI PRINTERS SERVICES REPORTS TOOLS OPTIONS HELP PRINTING SOLUTIONS PrintSuperVision Enterprise Edition User Administrator Logout per Ol aoan aun EN gt Email Alerts i Ao ao a a ae Configure sending email alerts based on printer status Add Email Alert Configure Email Status Status Codes a Process Alerts Now Edit Printer Event User Interval Last Processed Status B GIAI Printers Toner Drum Fuser Belt lt 10 Administrators Group Daily 11 11 2008 7 53 55 AM 0 Emails Sent B IP_19 Group Toner Drum 5 e J Administrators Group Every Processing without duplicates 11 11 2008 3 21 52 PM 0 Emails Sent D HIP 44 45 Group Q Toner Empty fi Administrator Daily 11 11 2008 7 53 55 AM 0 Emails Sent D IP_45 Group amp Toner Low e Administrators Group Daily 11 11 2008 7 53 55 AM O Emails Sent b All Printers eo Error e Administrators Group Daily 11 11 2008 7 53 55 AM 0 Emails Sent B GE AI Printers A Warning Administrator Daily 11 11 2008 7 54 01 AM 1 Emails Sent b Gi AI Printers test fi Administrator Daily 11 11 2008 7 54 02 AM 1 Emails Sent D MAI Printers Toner Drum Fuser Belt lt 10 Administrators Group Every Processing without duplicates 11 11 2008 3 21 52 PM 0 Emails Sent A list of default events is disp
61. ick this option to display and print the entire database of supply items 1 Enter a quantity of the item desired 2 Click the Next Print button at the bottom of the list to generate and print a list of selected items Customize order If on line ordering is not allowed in your organization you have the option to manually create a printable supplies order page that contains the supply part number description and quantity desired 1 Click the Customize Order option X PRINTERS SERVICES REPORTS TOOLS OPTIONS HELP pT Search PRINTING SOLUTIONS PrintSuperVision Enterprise Edition Logout User Administrator Order Supplies Select supplies accessories and spare parts and print or order online O Search ie C5300 Toner Select printers then items Items for all local printers All available items jE Configure Supplies List 25 Select where items are specified e 9 Edit Supplies List JE Select where items are specified C Program Files PrintSuper Vision www data supplies1 1 xml 2 You can add information to each supply order page by typing information in the To From Subject and Text fields template Information typed will be added as a header to each Supply order page 51 e Configuring the Ordering of Supplies 3 Select the Print Header Enable check box to add the pre configured information to each printable supplies order page OKI
62. ify status codes return to the Email Alerts main page and click the Status Codes button OKI PRINTERS SERVICES REPORTS TOOLS OPTIONS HELP PRINTING SOLUTIONS PrintSuperVision Enterprise Edition User Administrator Logout con gt Email Alerts Configure sending email alerts based on printer status Add Email Alert Configure Email Status Even Status Codes Process Alerts Now Edit Printer Event User Interval Last Processed Status D MAI Printers Toner Drum Fuser Belt lt 10 Administrators Group Daily MEM 11 11 2008 7 53 55 AM 0 Emails Sent B IP 19 Group Toner Drum lt 5 a Administrators Group Every Processing without duplicates 11 11 2008 3 21 52 PM 0 Emails Sent B GIP 44 45 Group Toner Empty Administrator Daly 11 11 2008 7 53 55 AM 0 Emails Sent B Gl IP 45 Group A Toner Low e Administrators Group Daily 11 11 2008 7 53 55 AM 0 Emails Sent P Al Printers Q Error Administrators Group Daily 11 11 2008 7 53 55 AM 0 Emails Sent B GHI AI Printers A warning Administrator Daily 11 11 2008 7 54 01 AM 1 Emails Sent D AI Printers test fi Administrator Daily 11 11 2008 7 54 02 AM 1 Emails Sent D a All Printers Toner Drum Fuser Belt lt 10 f Administrators Group Every Processing without duplicates 11 11 2008 3 21 52 PM 0 Emails Sent 2 Scroll through the list of conditions or type in a filter Search word to narrow your choices OKI PRINTERS SERVICES REPORTS
63. ize page equivalents which is generally required for pay for print scenarios PrintSuperVision provides remote access to the Usage Report As an added convenience supplies and consumable status is also displayed in the Usage Report generated from PrintSuperVision Consumable Status includes the number of times a consumable has been replaced Note In most Oki devices the Usage Report feature can be disabled from the operator panel on each device If the Usage Report feature is disabled PrintSuperVision will be unable to obtain the Usage Report page count information As an alternative an option is available in the Usage Report section of PrintSuperVision that enables engine counts to be displayed rather than page count data Engine counts are used primarily for maintenance purposes and are referred to as life counts of the device To generate a Usage Report 1 Select Reports from the main menu 2 Select Usage Reports from the drop down box PRINTERS SERVICES REPORTS TOOLS OPTIONS HELP Sup PT Search Enterprise Edit DA User Administrator Logout e Eg gt Usage Report Current values of page counters toner drum printed pages per paper size PRINTING SOLUTIONS PrintSu perVision ton Group All Printers 52 printers Desktop Printers 1 printer IP 19 ODA 29 printers IP 44 45 ODA Eng 18 printers IP 45 ODA GMC 5 printers Marketing 2nd floor 6 printers Format HTML
64. l Edit Printer Group m pop oo Add or Modify Printer Group 000000000 Parent Group All ivl Name Marketing Location 2nd floor Contact D Jones z Map File floorplan1 gif iv Upload New Map SNMP Community If empty default is public Wrong value wil stop all communication with printers in the group Back Save Delete Subgroups Add Subgroup Group Name Location No subgroups found Active Printers Show All Add Printer Edit MAC Address Addres Model Name Monitoring 00 80 87 AB 54 7B 172 31 19 116 C9650 OKI C9650 AB547B Active it 4 Select the appropriate device from the Printer drop down menu and click Save KI PRINTERS SERVICES REPORTS TOOLS OPTIONS HELP PRINTING SOLUTIONS PrintSuperVision P 1 Enterprise Edition User Administrator Logout EL ES B Add Printer To Group A printer can be member of multiple printer groups Printer Select Printer iv Printer Group Marketing 2nd floor Back 23 e Creating Editing Groups of Devices If the group was initially empty you will see the added device listed after saving If the group already contained devices you will see an updated list of all devices in that group To remove a device from an existing group 1 Click Printers from the main menu and Printer Groups Maps from the drop down menu to view a list of groups already created 2 Click Edit in the Edit Col
65. l Number O Zip Code O Printer Asset Number Ol Telephone O Physical MAC Address C Contact Person O NIC Type O Email IP Address O Comments O Printer Language O Latitude O Default Emulation O Longitude O Manufacturer O Print Orientation O Two Sided Printing O Print Copies O ISO Toner Size O Toner Size O Cyan Toner O Magenta Toner O Yellow Toner O Black Toner mM awn m s gt A A ee eee 5 Click on the desired check boxes 6 Click Save at the bottom of the page 71 e Performing Day to Day Tasks Searching for a Device From the Printers Page you can use two methods to locate a particular device 1 Click Models for a list of devices 2 Select the model name of the device and click the Show button 3 Use Search to type in the desired model name or number PRINTERS SERVICES REPORTS TOOLS OPTIONS HELP PRINTING SOLUTIONS PrintSu perVision Enterprise Edition User Administrator Printers Browse and search printers groups and maps Printer Groups Select Properties Models Search All Printers 55 printers Desktop Printers 1 printer IP_19 ODA 30 printers IP_44 45 ODA Eng 18 printers IP_45 ODA GMC 5 printers Marketing 2nd floor 6 printers All Printers Edit Printer Group Asset Show Address Model ID Control Panel Location Contact 172 31 44 57 HP Color LaserJet 4730mfp Ready here 2 me 3 Ready To 172 31 19 116 C9650 Print Tray1 Near E
66. lack Toner lt 15 A Same 10 Cyan Drum Lfe lt 15 96 O Same 10001 Oniine D Same 10002 Offline Same 10003 Warming Up D Same 10004 Diagnostics Mode 5 Click your browsers back button to return to the Email Alerts main page For convenience and quick navigation a Users button and Process Alerts Now button have been included on the Email Alerts page OKI PRINTERS SERVICES REPORTS TOOLS OPTIONS HELP PRINTING SOLUTIONS PrintSuperVision Enterprise Edition User Administrator Logout ag i ex a w x Se To E A b ue D Email Alerts edid ber BE Configure sending email alerts based on printer status Add Email Alert Configure Email Status Events Status Codes Process Alerts Now Edit Printer Event User Interval Last Processed Status D Al Printers Toner Drum Fuser Belt lt 10 Administrators Group Daily 11 11 2008 7 53 55 AM 0 Emails Sent D IP_19 Group Toner Drum lt 5 a Administrators Group Every Processing without duplicates 11 11 2008 3 21 52 PM 0 Emails Sent B 211P_44_45 Group Q Toner Empty i Administrator Daily 11 11 2008 7 53 55 AM 0 Emails Sent P G IP 45 Group A Toner Low Administrators Group Daily 11 11 2008 7 53 55 AM 0 Emails Sent D AI Printers eo Error Administrators Group Daily 11 11 2008 7 53 55 AM 0 Emails Sent D AI Printers amp warning Administrator Daily 11 11 2008 7 54 01 AM 1 Emails Sent b IET All Printers D test Administrator Daily 11 11 20
67. layed OKI PRINTERS SERVICES REPORTS TOOLS OPTIONS HELP PRINTING SOLUTIONS PrintSuperVision Enterprise Edition User Administrator Logout e Status Events Specific conditions of the printer typically based on its status Email Alerts Alerts E Event 2 You can click the name of the Event to see a list of conditions included in that event category Note PrintSuperVision translates difficult to understand error codes displayed by the device into meaningful descriptions 3 Click the Add Event button and enter a unique name to the customized event 41 e Configuring email Alerts 4 Assign a severity level to the event by selecting one of the options from the drop down box Select one or more conditions to assign to the event by selecting the check boxes in the left margin OKI PRINTERS SERVICES REPORTS TOOLS OPTIONS HELP PRINTING SOLUTIONS Pri ntSuperVision Enterprise Edition User Administrator Logout y Zl Status Events gt Add Event Specific conditions of the printer typically based on its status Name Severity y Status Descriptions comma delimited S Se lt ia a ity Code Status 32 Model Name changed 31 Two Printers Swap 30 MAC Address changed 29 Printer s Address Changed 28 New Printer Added 27 Not Responding 26 Jam Error 25 General Error 24 Yell
68. line 3 Select the model OS and Language of driver for which you are searching 4 Click Go 5 6 Click the link to the desired driver in the left column Click Run or Save the driver 73 Performing Day to Day Tasks Print to Remote Locations PrintSuperVision can even send print jobs from a centralized location to many remote devices at one time For example an in house graphic designer can create marketing material for their branch offices and use PrintSuperVision s Multi File Printing Feature to distribute content electronically without the use of email 1 Select Tools from the main menu 2 Select Multi file Printing from the drop down box OKI PRINTERS SERVICES REPORTS TOOLS OPTIONS HELP PRINTING SOLUTIONS PrintSu pe rVision Enterprise Edition Logout User Administrator EJ fy Fx Multi File Printing Send print files prn pdf txt directly to multiple network printers Filter Files Show All Files Select All Files Select Filename Size Created Delete E Compliance Chart Current as of 4 8 08 pdf 58428 B 12 1 2008 4 11 26 PM fif O usersimporttest bxt 304 B 8 12 2008 10 30 56 AM it Warning Ensure that you use the appropriate printer driver before sending the print to file Incompatible print file may cause printer errors result in a color file being sent to a mono printer Printer Group AI 60 printers Desktop Printers 1 print
69. livered by email Reports available depend on the PSV edition installed and user access rights Available Reports e Toner Changes Report see page 58 e Schedule Log Report see page 60 e Supplied Usage Report see page 61 e Printed Pages Report see page 62 e Color Mono Pages Report see page 63 e Usage Report see page 65 Selecting Report Attributes Before selecting configuring and scheduling delivery of an individual report you have the option to add or delete the device attributes and properties that are available for reporting To select reporting attributes 1 Select Reports from the main menu 2 Click Configure Properties and Attributes from the drop down menu 57 e Reporting 3 Select the desired device attributes that you want to include in all reports generated PRINTERS SERVICES REPORTS TOOLS OPTIONS HELP PRINTING SOLUTIONS PrintSuperVision Enterprise Edition User Administrator Logout T L Configure properties and attributes Select properties and attributes to be included in scheduled reports e Search 323 Printer Properties Attributes ID O Full Serial Number C Model O Asset ID E Control Panel O Product Model C Name O Street Address C Location O City O Contact O State C Printer Serial Number C Zip Code C Printer Asset Number O Telephone O Physical MAC Address C Contact Person O NIC Type O Email C IP Address C Comments C Printer Language O Latitude O De
70. mail to Admin Select Properties Process Alerts Now Note To test whether the email configuration is correct click the Send Test Email to Admin button PSV will attempt to send an email to the address specified For a description of Email Methods see installation setup instructions described earlier 3 Click the Select Properties Button to customize the email message to include additional device information in the Alert message 4 Select all desired device information and click Save In addition to device related parameters such as Location and Contact PSV allows other user specified attributes to be included in the alert email message such as telephone number postal code or the contact s email address Testing Your email Alert Configuration For convenience you can click the Process Alerts Now button to make sure everything is configured properly PSV will process the alert and send an email message to the assigned recipient Configuring Status Events PrintSuperVision allows you to customize certain Events that trigger notification emails An Event is different than a standard Alert condition where the print device generates the Alert and PSV delivers the Alert in an email A customized Event can be created where a single condition or several conditions are assigned to one custom Event This can be useful if you only want to be notified when a critical condition is met or when several conditions are met 40 e Confi
71. maps floor plans etc assigned to them which in turn allows PSV to display the location of a device icon on an associated map or building floor plan Several popular image file formats for maps and floor plans are supported such as gif jpg bmp or png You can assign a map or floor plan image to a new group while you are creating the group or you can add a map floor plan image to an existing group at any time To add the image while creating the group 24 e Creating Editing Groups of Devices 1 Select Printers from the main menu and click Printer Groups Maps PRINTERS SERVICES REPORTS TOOLS OPTIONS HELP PRINTING SOLUTIONS PrintSuperVision Search Enterprise Edition Be User Administrator Logout B Edit Printer Group Add or Modify Printer Group Parent Group All ivl Name Location Contact Map File SNMP Community If empty default is public Wrong value wil stop all communication with printers in the group Back Save 2 Select a saved image file from the drop down menu and click Save or click Upload New Map to browse for your desired image Once your desired image has been located click Upload 3 Place a device icon on the map or floor plan Note Remember the individual device must be a member of a group before it can be placed on the map 4 Click Printers Printer Groups from the main menu If you have successfully linked an image with a g
72. n on assigning maps and floor plans to a group KI PRINTERS SERVICES REPORTS TOOLS OPTIONS HELP PRINTING SOLUTIONS PrintSuperVision a Enterprise Edition Logout User Administrator s Emm d Edit Printer Group Add or Modify Printer Group Parent Group All vl Name Location Contact Map File Iv Upload New Map SNMP Community If empty default is public Wrong value wil stop all communication with printers in the group Back Save 22 e Creating Editing Groups of Devices Adding Removing a Device To add a device to an existing Group 1 Click Printers from the main menu and Printer Groups Maps from the drop down menu to view a list of groups already created 2 Click Edit in the Edit Column OKI PRINTERS SERVICES REPORTS TOOLS OPTIONS HELP PRINTING SOLUTIONS PrintSuperVision Enterprise Edition User Administrator Logout Say Printer Groups Maps Organize printers into groups place on maps edit properties Printer Group Location Contact Map Community Edit Discovery Pall Edit Discovery Desktop Printers Edit Discovery EP 19 ODA EM EP 44 45 ODA Eng E P 45 ODA GMC 3H Marketing 2nd floor D Jones El 3 Click Add Printer OKI PRINTERS SERVICES REPORTS TOOLS OPTIONS HELP PRINTING SOLUTIONS PrintSuperVision m Enterprise Edition User Administrator Logout Gee a e aN 9 ex ef ts 16 18 Ad 2g la
73. nd Power Saver E B6250 Mode Power Saver 172 31 44 55 B6500 Mode Changing Languages The language displayed in PrintSuperVision can be changed at any time without the need to install language specific versions of the application To change language 1 Select Options from the main menu 2 Select Locale from the drop down box 3 Click the appropriate radio button 4 Click the save button The new language will be displayed Note Version 3 6 has not been fully translated into all languages displayed 72 e Performing Day to Day Tasks Downloading Oki Drivers For convenience PSV provides a built in search mechanism for Oki device drivers and quick links to download a specific driver This feature saves time by eliminating the need to navigate locate and download drivers from the appropriate Oki website Note The driver search and download feature is only available when United States English is selected as the Locale during setup 1 Select Tools from the main menu 2 Select Drivers from the drop down box OKI PRINTERS SERVICES REPORTS TOOLS OPTIONS HELP PRINTING SOLUTIONS PrintSuperVision Enterprise Edition User Administrator Logout 2 Drivers Online links to matching printer drivers Model C710n Link Model C 710n iv OS W in d ows V ista v Language Engl s h vl Date o English C710n PCL Driver C710dn C710dtn C710n Windows XP x64 Edition Windows Vista x6
74. nents you dont want to install Click Next to continue Select components bo install PrintSupervisian Create Start Menu Links Create Desktop Icon Install SQL Server 2005 Express Edition C Install SQL Server Compact 3 5 Space required 371 4MMB If the SQL modules listed in the screen above are not checked and therefore not installed you will still be able to use a built in Microsoft Access database that installs automatically with the PSV application PSV Professional Edition does not include SQL Server 2005 Express Edition as an optional component 8 e Installation Setup and Configuration Immediately following installation the PSV setup tool is launched Follow the step by step process to configure PrintSuperVision Keep in mind that many of the configuration options are also available from within the PSV application so it is not imperative to complete all settings during the setup process You may also return to the PSV Setup Tool at any time It is available from the Windows Start menu by going to All Programs gt PrintSuperVision gt PrintSuperVision Setup Note Certain changes using the PSV setup tool can only be made when the web application and PSV Engine services are not running For example in order to change the web server component from embedded to IIS the web service application must not be running Selecting a Default Location Language 1 The PSV setup tool displ
75. nter C5400dtn Em Color LED Printer C5150n Color LED Printer C5510n MFP Color Multifunctional System 42127401 Black Toner Cart C5150 C5100 C5200 C5300 C5400 Series C5510MFP 3K Compatible with C5300n y Color LED Printer C5100n C5100n Color LED Printer C5200n Color LED Printer C5400 Color LED Printer C5400n Color LED Printer C5400dn Color LED Printer C5400tn Color LED Printer C5400dtn Color LED Printer C5150n Color LED Printer C5510n MFP Color Multifunctional System 4 42504504 Black Toner Cartridge for C7100 C7300 C7500 Series Type C4 Compatible with C7350hdn Color LED Printer C7350n Color LED Printer C7550hdn Color LED Printer C7550n Color LED Printer C7300 C7300 e 230V English C7300N C7300N 230V English C7300DXN C7300DXN 230V English C7500N C7500N ps 230V English C7500DXN C7500DXN 230V English C7100 C7100n Web Exclusive C7300 Color LED mma Printer C7300n Color LED Printer C7300dxn Color LED Printer C7500n Color LED Printer C7500dxn Color dm LED Printer 1 Click on the globe icon displayed in the Edit column to edit existing information or scroll to the bottom of the list 53 e Configuring the Ordering of Supplies 2 Click Add Item OKI PRINTERS SERVICES REPORTS TOOLS OPTIONS HELP PRINTING SOLUTIONS PrintSuperVision Enterprise Edition User Administrator _Logout Order Supplies gt Edit Supplies List Supplies accessories and spare parts items The program search
76. or plan the interactive icons can be clicked at any time to go directly to the device s status page OKI PRINTERS SERVICES REPORTS TOOLS OPTIONS HELP PRINTING SOLUTIONS PrintSuperVision Enterprise Edition User Administrator Logout S2 172 31 19 66 C6150 Capabilities Printer Network Refreshing data saving total tried 83 in 5 8751128 sec Loire Conv yas Toa ambas secs sages Cea aie rms Rees bt Tray Paper Size MediaType Media Weight Capacity Multi Purpose Tray LETTER PLAIN MEDIUM 100 Trayl LETTER PLAIN MEDIUM 300 Supplies Remaining E Cyan Toner 100 O El Magenta Toner 20 M O Yellow Toner 10 Di E Black Toner 100 ENNNNNNNNNS E Cyan Drum s NENNEN ONLINE POWER SAVE ENDE Latest Update 10 30 2008 2 08 53 PM ate 08 O Yellow Drum 30 OO Model C6150 O Black Drum 77 MM ID 65 C Bett 92 Address 172 31 19 66 O Fuser 95 Vendor OKI DATA CORP El online Order Supplies Name OKI C6150 AB8ECF Location Two Sided Printing Installed OFF Contact Installed RAM 268435456 Online Status Online Default Output Tray TOP OUTPUT BIN Printing Status Idle Image Resolution X600Y1200LEVEL2 Device Status Running Total Printed Pages 2677 NIC Type OkiLAN 8450e Color Printed Pages 202 Manufacturer OKI DATA CORP Mono Printed Pages 30 Printer Asset Number Fuser 2676 Printer Serial Number BETA100018 Physical MAC Address 00 80 87 AB 8E CF 26 e Creating Editing Groups
77. ow drum life lt 1 23 Magenta Drum Life lt 1 22 Cyan Drum Life lt 1 21 Black drum life lt 1 20 Yellow Toner lt 1 19 _ Magenta Toner lt 1 18 Cyan Toner lt 1 17 Black toner lt 1 16 Yellow drum changed 15 Magenta drum changed 14 Cyan drum changed 13 Black Drum Changed 12 Yellow drum life lt 15 dBIBpIgIpgBIBImgBEEBEIEE IEIIILINBEDJIIES eeceooooooooooo cese 5 Click the Add Event button at the bottom of the page not shown in the screenshot above to save the customized Event Note Filling in the Status Description field is optional if the selected condition has a related status code If a condition is not selected from the list you can enter text in the Status Description field and PSV will attempt to match that description with the text description the device generates during an Alert condition Note Keep in mind that the description being displayed on the device operator panel must match the description you have entered exactly in order for PSV to recognize the condition and act upon it Customizing Status Codes PSV also allows you to customize the severity level of any of the status code conditions By default PSV has assigned a pre defined severity level to each status code but you may decide that a code is too critical or not critical enough 42 e Configuring email Alerts 1 To mod
78. pply Startup Type Start up type of the service a v J To install IIS in XP 1 Go to your Control Panel and select Add Remove programs and Add Remove Windows components from the left sidebar 2 Check the box associated with Internet Information Services and click Next When IIS is selected from the dropdown menu an Authentication option appears If you select Integrated Windows Authentication from the dropdown list PSV will automatically use your Windows login domain name to log an admin into PSV Embedded Web Server As an alternative to using the IIS web server you may select the embedded web server that is included with PSV The embedded server provides the same functionality as IIS but performance can be affected when using it in large network installations Note A TCP Port number must be selected that does not conflict with the TCP port number used by other tools or protocols running on the same computer server Add appropriate port number and click Next Assigning Admin Username and Password New versions of PSV come with a single user account called Admin which has all Administrator Access rights Enter a new Username and Password for the global Administrator The Global Administrator can later add other administrators or standard users from within the application 13 e Setup and Configuration 1 Click Apply after a new username and password have been created amp P
79. r If none leave empty Status Data Collection Interval minutes Number of minutes between periodic Alert Processing Password Password for the above SMTP username If none or no change leave empty Admin Email Email address of administrator used for sending email alerts Use TLS SSL SMTP Server Access Control Authentication Encryption for Security 14 e Setup and Configuration First enter the desired Email Server Address and SMTP server port default port number is 25 and 456 or 587 if using SSL TLS Select the appropriate email sending method PSV provides 4 methods that define how the email message is sent e Method 1 This is the Default setting It uses a SMTP library from IP Works e Method 2 Permits streaming Emails are sent without buffering once the connection is established e Method 3 Uses Webmail library from NET 1 1 e Method 4 Content of email is saved as a file attached to an email message Method 1 is recommended but you may try methods 2 3 and 4 if emails are not successfully sent using the default setting If your email server requires authentication indicate the appropriate username and password in the fields provided Click the TLS SSL checkbox if your organization uses these communication protocols 4 Enter the email address of the recipient in the Admin Email field As an added convenience PSV allows you customize the header and subject line of the email message Add
80. r to the system 1 Select Options from the main menu 19 e Getting Started Click Users from the drop down box 3 Click the Add User button and fill in the user s information Make sure that you include a password that contains at least 6 digits Before clicking Save assign the appropriate user rights by Selecting Administrator from the Add to Group drop down box Or Leave blank For Standard User rights Click Save A list of users will be displayed Notice that individuals with Admin rights are displayed with a red line under the icon while those with Standard User rights are displayed with a blue line under the icon Note User attributes can be changed at any time by clicking the icon in the Edit column and entering new information Importing a List of Users It may also be helpful to take advantage of the Import Users feature to save time You can import users into the application from a text file using a comma separated format The fields available for data import are the same fields listed in the Add User section Fields cannot be left empty with the exception of Password If passwords are not supplied in the text file PSV will set it to the word password by default 1 Click Options gt Users 2 Select the Import Users button 3 4 Click the Import Users button Specify the text file location or click Browse to locate the file PSV will add users one by one into the application When compl
81. riate date and click Show PSV will list all data collection activity from the date indicated to the present date For added convenience click the Collect Data Now button and specify options Click the Start button to begin processing 45 e Data Collection Interval Cloning PSV Enterprise edition offers a time saving feature called Cloning Cloning is not available in PSV Professional edition Cloning allows multiple devices of the same type to be configured remotely using the settings of an origin device Essentially the cloning feature copies the device configuration settings of one device and saves the same settings to a group of similar devices Note both the origin device and the target devices must be Oki branded devices and must be the same make and model number 1 Select Tools from the main menu and Cloning from the dropdown box 2 Locate and select the device that will supply the configuration information to be cloned Click a radio button associated with a group of devices 3 Click Next PRINTERS SERVICES REPORTS TOOLS OPTIONS HELP PRINTING SOLUTIONS PrintSu pe rVision Enterprise Edition User Administrator Logout E Cloning gt Select Printer Group Copy selected property values from one device to other similar devices Select Printer Group that has Origin Printer for Cloning From Name Location O Desktop Printers O IP 19 ODA O l1P_44_45 ODA Eng O I
82. ributes o 66 Adding Device Attribute Data 0 00 lt lt lt lt lt lt lt lt lt 67 Configuring a Print Device Remotely n n n ng 68 Performing Day to Day Tasks eere 69 Viewing device status ee rrr hann 69 Quickly Access a Group of Devices eee rr rr 69 Changing the Device Properties Displayed llle 70 Searching tora DeviC8 4 303 9 ix oan Ax CR Eod we Gee ce DOCE AR ERUNT de 72 Changing Languages celerem n hn nnn 72 Downloading OKI DE IVeEFS uso A we ec ee e Reo euh 73 Print to Remote LOCATIONS sarao vara Seren es aor diode x 74 Creating a Maintenance Log Managing Supplies Inventory 75 VICWIING a BoSIBEOG x1 Bed da a E a ace a Rice a ME oe Ce E 76 Clearing Deleting LOGS cies ade ae aa ee es e 77 PUDIIC WED Services i314 3 9 iia ace eae A ae ae a ea ee 78 4 e Contents Notes Cautions and Warnings Note A note provides additional information to supplement the main text CAUTION A caution provides additional information which if ignored may result in equipment malfunction or damage A warning provides additional information which if ignored may result in a risk of personal injury Specifications subject to change without notice All trademarks acknowledged 5 e Notes Cautions and Warnings Introduction PrintSuperVision referred to a
83. rintSuperVision Setup OKI PRINTING SOLUTIONS SION Setup Locale Database Web Server Administrator Alerts Registration Security Program Administrator PrintSuper Vision Administrator Username admin Password password is password Leave password empty if no change Default 2 Click Next to go on to the next setup module mii Sv m ILL Select Password to enter a password for the login name Leave the password field blank if no password has been assigned Apply Apply Changes Configuring Your e mail Server for Alerts In order for PSV to send out device related alerts via email you must first enter the necessary information such as the address of your email server username password the email address of the recipient etc amp PrintSuperVision Setup OKI PRINTING SOLUTIONS Alerts are sent as emails using SMTP server selected here Email Server Address Port 125 Email Method f i2 Username Password L Use TLS SSL Admin Email Email From PrintSuper Vision Email Subject Alerts Status Data Collection Interval minutes Service Status Startup Type automatic le Apply Iie ame re m Email Server Address SMTP server address for sending email alerts contact system administrator if needed Port SMTP server port Default is 25 with SSL 465 or 587 Username Username to authenticate SMTP serve
84. roup you will see an icon in the map column 5 Click the map icon and the image will be displayed OKI PRINTERS SERVICES REPORTS TOOLS OPTIONS HELP PrintSuperVision Enterprise Edition User Administrator Logout Y n Printer Groups Maps Organize printers into groups place on maps edit properties Printer Group Location Contact Map Community Edit Discovery PAI Edit Discovery Desktop Printers Edit Discovery EyIP_19 ODA E Edit Discovery EIP_44 45 ODA Eng Edit Discovery P 45 ODA GMC Edit Discovery Marketing 2nd floor D Jones E Edit Discovery Add Group Map 6 Click Place on Map and select a device from the drop down menu 25 e Creating Editing Groups of Devices 7 Click on the image and the device icon will be placed where your mouse pointer is positioned OKI PRINTERS SERVICES REPORTS TOOLS OPTIONS HELP Search PRINTING SOLUTIONS PrintSuperVision Enterprise Edition User Administrator Logout a Gas E Marketing ee Back Hace on Mop Jj ust Group Eat PRO LINK m PRO LINK FORMS 1 E im ers vigi EN A S ei J J Lj J PRO LINK y ad Ao 7 RO Be m re a ses 7 To move the device icons at any time click the Place on Map button and drag and drop the icon to the desired location on the map Left click once more to activate Remember when viewing the map or flo
85. s PSV throughout this document is a Windows server application designed for managing and monitoring network connected printing and copying devices The core application is server based and is accessible from any browser enabled device connected to the network Popular browsers supported include Internet Explorer Mozilla and Opera The application is available in two editions Professional Edition and Enterprise Edition The Professional Edition is a subset of the Enterprise edition and shares the same menu structure and many of the same features Notations will be made throughout the document to indicate differences between the Enterprise and Professional Editions The only major feature in the Professional Edition that does not exist in the Enterprise Edition is the single user Easy Configuration option The single user option can be installed in a non server configuration on network connected laptops and desktops The single user Easy Configuration option allows users to check status of supply levels monitor consumable life remaining and printed page counts while providing the ability to order supplies on line The easy configuration option is designed for very small offices and does not support the automatic delivery of device Alerts through email Some of the common features of both PSV Professional and Enterprise Editions include e Discovers and configures devices e Helps pinpoint devices on the network e Assists in remote trouble
86. sabling the On Line supplies ordering feature in PSV Selecting United States will enable the On Line ordering feature while selecting any other location disables the ability to order supplies on line from within the application Optional Easy Configuration PSV Professional Edition Only The Features tab is not included in PSV Enterprise Edition 1 After choosing a language and clicking Next you will be prompted to select the single user Easy configuration or the standard server based PSV Professional configuration located in the Features Tab OKI PRINTING SOLUTIONS PrintSuperVision Setup Locale Features Database Web Server Administrator Alerts Registration Security Program Feature Level Select level of features Easy Single user no login required Manage devices reports tools Small Business Professional Users management remote access Email Alerts Can configure database web server Medium Size Business Select the desired configuration and click Apply and Next Selecting a Database The next step is to select the type of database you would like to use with Print SuperVision Both editions of PrintSuperVision utilize a built in Microsoft Access database but you can choose other options as well If you do not wish to use the built in Access database PSV provides an option to install and select SQL Compact Edition 3 5 Supported in the Pro version as well
87. save your changes Note This procedure must be replicated for each supply item if you intend to use an e commerce site other than http esales okidata com As an alternative to editing each supply item manually you may edit the Supplies List XML file that PSV uses for this purpose Locate the file in the following folder and perform a global search and replace on the old new URLs The XML file is stored in C Program Files PrintSuperVision www data supplies18 xml Selecting an Alternative Supplies List You can also point PSV to any other compatible XML file that contains custom supply descriptions and part numbers Enter the appropriate URL of the file in the box and click the associated radio button Use the XML file mentioned above as a template when creating a custom supplies list 54 e Configuring the Ordering of Supplies Disable Ordering Supplies To completely disable the ability to order supplies either on line or by manually printing a supplies order page discussed earlier click the Disable Supplies Ordering button and click Save OKI PRINTERS SERVICES REPORTS TOOLS OPTIONS HELP r e PrintSuperVision Enterprise Edition User Administrator Logout Order Supplies gt Configure Supplies List Select supplies accessories and spare parts and print or order online Supplies List Default esales okidata com Y Online Link Verify before shopping chart O Edit Supplies List O Ihttp
88. strator or have Admin rights click Login and type your user name and password Context Sensitive Help Throughout the PrintSuperVision application help is just a click away For context sensitive help click the icon located in the upper right hand corner next to the printer icon on every page User Access Levels One of the first things to decide is the level of access rights to assign to each user There are 3 ways a user can access the PSV application from any browser e Without Logging into PSV e Logging in as a User e Logging in as an Administrator Be aware that certain menu options are only available to users with Admin rights that have logged into PSV See example below Professional Edition User is not logged in PRINTERS TOOLS OPTIONS HELP PRINTING SOLUTIONS m XV Lo PrintSuperVision FT Search Professional Edition Login Printers Enterprise Edition User is logged in as an Administrator OKT PRINTERS SERVICES REPORTS TOOLS OPTIONS HELP PRINTING SOLUTIONS PrintSu perVision Enterprise Edition User Administrator Logout Printers If a user does not log in the two areas that are not accessible are Reports and Services and the following functionality will not be available e Cannot view add or configure Alerts e Cannot generate any type of report or configure email sending Adding a User Assigning Individual User Rights To add an individual use
89. t of print devices 68 e Configuring a Print Device Remotely Performing Day to Day Tasks Depending on the degree of automation set up during initial configuration PSV can essentially run in the background on autopilot and only alert you when a device needs attention or routinely deliver usage reports But there will always be situations where you need to access PSV to check the status of a device check the level of supplies or to manually run reports Viewing device status To view a list of devices that were previously discovered select Printers from the main menu and click either Printers My printers or Near Me e Printers provides a list of all discovered devices e My printers displays only the devices that you previously added to the My Printer group e Near Me automatically displays the print devices that share similar IP addresses with the computer you are using to access the PSV server The Near Me option cannot be customized When viewing a long list of devices make sure to scroll to the bottom of the screen and click the Refresh button to obtain the most recent status information on all devices displayed You will notice after clicking Refresh a teal color moves from line to line indicating that the device status is being refreshed Notice too that the printer icons in the left margin are now color coded to quickly determine the status of the device o Green indicates that the device is running fine there are no Aler
90. t or order online Prepare Order Search Le C5300 Toner O select printers then items Items for all local printers All available items E Customize Order 22 Customize Order rom Configure Supplies List Select where items are specified 2 48 Edit Supplies List 2 Select where items are specified C Program Files PrintSuperVision www data suppliesi 1 xml Search for a Supply Item To search for an item click the search radio button enter a description of a desired item and click the Next button PSV will search its database for related supply items Select Printers Then Items 1 Click the Select printers lt then items radio button and click Next A list of monitored devices is displayed 2 Select the desired device by clicking the check box and click the Next button A list of supply items related to the device will be displayed 3 Add the desired order quantity and click Next gt Order On line The default e commerce site is http esales okidata com which can be changed to any e commerce site and will be discussed later in this section 50 e Configuring the Ordering of Supplies Items for Local Printers Click this option for a list of supply items related to the devices that PSV is currently monitoring Use the list to obtain a description of the supply item and Oki part number needed to place an order Click Print at the bottom of the list to print it All Available Items Cl
91. ters EE RESET SCORE aa 50 Select Printers Then Items 0 0 0c eee ee ee a a A 50 Items Tor Cocal PIHINDOES s soc duc dirt aaa nh dra 51 AIT Avallable IUtetfis 4 2 37x ed ete Ere SE er a dede dede 51 ISCO FIN ZOO IO daria nes ee 29078 aida dad ese il 51 Configuring the Supplies List Bn Re 52 TES Fee Ce in oa o RENI anon O Sees ae doro edd 52 Enabling Disabling on line Supplies Ordering rss 53 EGIEING Ne SUP DISS DISE aoc bore ge DD rob ede Tor d op a URS Vo lA eri aca 53 Selecting an Alternative Supplies List rrr 54 Disable Ordering Supplies uou eae a UE GU eww RO AE ee 55 Editing the Supplies List Optional Link lle 55 Supplies Ordering Calendar 56 Reporting baaa AAA AAA 57 AVallaDIe REDOMS 4 5 a ud e a te d AA eX 5 57 Selecting Report Attributes eee nr RR 57 Toner Changes REDOC 2 nie aae D dat e Ye are Ww I de ec dies 58 Generating a Toner Changes Report 2 eee ee es 58 Scheduling a Toner Changes Report o ooo 59 Schedule LOG REDO e 17 5 33 dom ore dove vc Token ue uk ins Sd d eo 3 ardt Soie 60 Subblies Usage REDOM ax oo XC ee BO ae de HA eC i es 61 Printed Pages Repolt 0 o oooo oo e hann n 62 Color Mo o Pages ReDOFt s vao a nne we a 63 WSAGe RODOM qaae deo a eR E a ose de xtate e dr DIOE TRE AU ae r di 65 Exporting Properties and Att
92. the check boxes to select the devices to add to the discovery database 3 click the Start Discovery button As an added convenience PSV can create a group of devices called My Printers accessible from the Printer tab in the main menu by clicking the Add to My Printers check box and then clicking Start Discovery Discovery Schedule Button Discoveries can be scheduled by clicking the Schedule button OKI PRINTERS SERVICES REPORTS TOOLS OPTIONS HELP PRINTING SOLUTIONS PrintSuperVision gt Enterprise Edition User Administrator Logout gt Fe ES se Discovery Finding addresses of network printers and adding to database Add Exclude Windows eese Logs Check if Last Discovery is before mm dd yy Check if Address or Group Name or Location includes Sort By Subnet Address y _ Show Select Last Discovery Addresses Group Location 11 5 2008 3 47 53 PM 172 31 19 0 255 255 255 0 IP 19 ODA 11 5 2008 3 48 14 PM 172 31 44 1 172 31 45 254 IP 44 45 ODA Eng 11 5 2008 3 48 23 PM 172 31 45 0 255 255 255 0 IP 45 ODA GMC 11 5 2008 3 48 25 PM 255 255 255 255 S s S S Show Addresses C Save DNS Addresses Start Discovery Configure Timeouts 32 e Discovering Devices Indicate the appropriate date time and a recurring interval that you desire for the discovery to take place An added feature is the ability to send the Admin an email message indicating
93. ts and no supplies need to be ordered A Yellow indicates that an alert has been received an error has been detected or a lower level less critical action needs to be taken o Red indicates that a critical error or serious Alert has been received and immediate action is required The information icon indicates an event has occurred such as toner or drum replacement o cassette drawer is open or the device is printing Generally no action is required when the information icon is displayed ji The no access icon indicates that the device is disconnected from the network or is not s responding At any time while viewing the list of devices you may click on the status icons in the left margin and link directly to the status page of the individual device Quickly Access a Group of Devices As an added convenience a list of groups is displayed when Printers is selected from the Printer menu Highlight a group name and the devices associated with the group are instantly displayed or use the Search option to locate a group 69 e Performing Day to Day Tasks Changing the Device Properties Displayed At any time you may customize the device properties you wish to display on the Printers Page with the exception of IP address which is always displayed 1 Select Printers from the main menu 2 Select Printers from the drop down menu 3 Click the Select Properties link located just above the list of groups OKI PRINTERS
94. umn OKI PRINTERS SERVICES REPORTS TOOLS OPTIONS HELP PRINTING SOLUTIONS PrintSuperVision Enterprise Edition User Administrator Logout ww e x Printer Groups Maps Organize printers into groups place on maps edit properties Printer Group Location Contact Map Community Edit Discovery Pall Edit Discovery Desktop Printers Edit Discovery EYIP_19 ODA 3 Edit Discovery EP 44 45 ODA Eng E dit_Discovery EP 45 ODA GMC z Discovery marketing 2nd floor D Jones El de Discovery Add Group Map 3 Click the Trash Can icon from the list of grouped devices displayed on the Edit Printer Group screen OKI PRINTERS SERVICES REPORTS TOOLS OPTIONS HELP PrintSuperVision FL Search J Enterprise Edition User Administrator Logout PRINTING SOLUTIONS B 33 Edit Printer Group Add or Modify Printer Group Parent Group Ali iv Name Marketing Location 2nd floor Contact D Jones Map File floorplan1 gif v _ Upload New Map SNMP Community d empty default is public Wrong value wil stop all communication with printers in the group Back Save Delete Subgroups Add Subgroup Group Name Location No subgroups found Active Printers Show Al Add Printer Edit MAC Address Address Model Name Monitoring d 00 80 87 AB 54 7B 172 31 19 116 C9650 OKI C9650 AB547B actve fil Adding Maps and Floor Plans to a Group Groups can also have images of
95. upplies Usage Report The Supplies Usage report displays current levels of toner as well as drum transfer belt and fuser usage e The report can be created for a group of devices or a single device e Report data can be formatted into an HTML table placed into an HTML based chart auto imported into Excel or presented in XML The Supplies Usage report helps you to plan your supply purchases by predicting when the consumables will run out 1 2 3 4 Select Reports from the main menu and select Supplies Usage Select an individual device or group of devices from the dropdown menu Select the supplies you wish to view and the desired format of the report Click the Show button to run the report PRINTERS SERVICES REPORTS TOOLS OPTIONS HELP PRINTING SOLUTIONS PrintSuperVision Enterprise Edition User Administrator Logout Supplies Usage Level of Toner Drum Belt and Fuser including prediction of time when supplies are to be changed Printer All Printers vl Supply Toner v Drum v Belt v Fuser Format O HTML Table HTML Chart O Excel O XML Show Customize gt gt chedule Schedule Logs Collect Data Now After running the report with the default settings you can customize the report 1 Click the Customize button to activate those features 2 Select Change By Date and or Days Remaining OKI PRINTERS SERVICES REPORTS TOOLS OPTIONS HELP PRINTING SOLUTIONS
96. ys a list of all IP addresses that PSV attempts to discover when a Discovery is performed Save DNS Addresses Save DNS Addresses translates IP addresses to DNS names if possible and saves them in the PSV database When a list of devices is displayed in other areas of PSV you will see the DNS address name displayed instead of the IP address This is particularly helpful when an organization uses DHCP Start Discovery Start Discovery begins the discovery process for all subnets and IP address ranges selected Configure Timeouts The SNMP Get timeout value which controls the length of time PSV will wait for a response from the device before timing out can be adjusted Keep in mind the greater the SNMP Get timeout value the longer the overall discovery will take The status icon timeout value sets the time interval that PSV waits for a response from a device before turning the status icon gray status icon is displayed in the Printers List Notice that after 34 e Discovering Devices clicking Refresh the status icons are returned to an active state Enter a desired value for each option and click Save After the discovery process is complete clicking the Printers button at the bottom of the screen will display a list of the devices that were previously discovered with refreshed status Clicking the Discovery button takes you back to the main discovery screen Making Discovery Easier Importing IP Addresses from a Text File In lar

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