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Nortel Networks MOG7xx IP Phone User Manual

1. The testing must be performed in typical operating conditions especially if heavy loads occur Generally organize the test according to area and volume placing numerous calls to others who can listen while coverage tests are performed Note any areas with excessive static or clarity problems and report it Appendix D Provisioning 114 Conducting an effective site survey Consider the following points for an effective site survey Network usage Examine the network usage e How many people will be using a wireless handset e What areas of the site require wireless handset access e How many hours each day will wireless handsets be in use e Which locations are likely to generate the largest amount of traffic e Where is future network expansion most likely Mobility requirements Assess the mobility requirements e How many wireless handset users are in motion continually such as in a warehouse or hospital e How many users work from different fixed locations throughout the site Physical site study Perform a study of the physical site e Study blueprints of the proposed site A site blueprint provides a map of the site including the location of objects such as walls partitions and anything else that could affect the performance of a wireless handset This helps identify areas where wireless handsets are less likely to perform well Many obstructions are not readily visible and in some cases a room originally
2. e WEP a wireless encryption protocol that encrypts data frames on the wireless medium providing greater security in the wireless network If WEP Encryption is required at this site each wireless handset must be configured to correspond with the encryption protocol set up in the APs Select the entries from the following options to enable the wireless handset to acquire the system Note By default WEP options are off If WEP is desired options must be set in the gt wireless handset that match those set in the APs WLAN Handsets 2210 2211 configuration 67 Q Security Note Encryption codes display as they are entered For security reasons codes do not display when a user returns to the Admin Menu Encryption options Security Note WEP can be set to optional at the AP if there are wireless devices in Q use that do not have WEP capability All wireless devices must be upgraded to WEP capability for a fully secured WEP environment Set each of the following options to match exactly the settings in the APs Authentication select either Open System or Shared Key WEP select either WEP Off or WEP On Key Information scroll through the options Default Key enter the key number specified for use by the wireless handsets This will be 1 through 4 Key Length select either 40 bit or 128 bit depending on the key length specified for use at this site Key 1 4 scroll to the key option th
3. avind the COIN acad R3 29486 9S GR kk e 113 A De Ee 53 Checking the system status nananana aaae 54 WLAN Handsets 2210 2211 configuration 55 WLAN Handsets 2210 2211 adus Egg naana naaa 55 WLAN Handsets 2210 2211 functions llle 56 Wl o E E E E E E E E N 56 Wired EGUWaAIGNT FPIVACY uouua adcxa d 328303 ERR TICRCE SET 6605 9 29 OR 3D EC 8 fg 56 LOSS DESEE asa dic I aod DICE dO DICHA OE RU eb Ung ap sod ee eee E E ree 56 Gao ANT ee aa ee e e ee eee Se ee 57 USM 2 ee ee eee ee ee ee E 57 FELT Ct eae 4d ded o dedom d ORE ed dub do EDA ETS db deir qot doce dodo de d d 57 IP Phone 2004 mapping dead uso dodo ede ee ee a OR b OL ERROR oe 57 Feature and key assignment 000 eee eas 57 Configuring the WLAN Handsets 2210 2211 0 0 ce eee 60 Opening and using the Admin Menu llli ee eee 61 Making an alphanumeric string entry 0 00 ce eee 61 Admin Menu optionS caccecavecesecencestaae qudd es ERES AER exe 62 IP Address menu uacua ci G4d ede dee CAR ee CR RR e Rao d 63 SOs e EE E 65 Installation and Configuration Guide Contents License Management seller rn 65 POESIE DEPUIS 6 3493 93 5 02 13 2 4 2 x w 430 3 d ER A PROP SCORE RR EC RC 66 Site Survey mode ouis dep ied ts eden 9 CROIRE DR od RI qb n 66 Ce DOMO 223 93 3 9 25996 heath 9 doe bee ete E dnd 66 OT Cag eee ae hee iRPSSERTEEEPREATASSRGS
4. 255 255 255 255 either through Static IP configuration through using DHCP option 66 TFTP Server or the Boot server next server siaddr field the wireless handset checks for different firmware each time it is powered on or comes back into range of the network This check takes only a short time and ensures that all wireless handsets in the network are kept up to date with the same version of firmware Note It does not matter 1f the firmware version on the TFTP Server is newer or older If the versions are different the wireless handsets download the firmware from the TFTP Server OAI Server IP the IP address of the WLAN Application Gateway 2246 if using If using Static IP configuration this is simply the IP address of the WLAN Application Gateway 2246 If DHCP is being used the wireless handset tries DHCP option 152 Default Gateway and Subnet Mask used to identify subnets when using a complex network which includes routers Both of these fields must be configured not set to 0 0 0 0 or 255 255 255 255 to enable the wireless handset to contact any network components on a different subnet They can be configured using Static IP configuration or through DHCP options 3 Default Gateway and 1 Subnet Mask respectively Contact the network administrator for the proper settings for the network Note The wireless handsets cannot roam across subnets since the wireless handsets cannot change their IP address while operational
5. 3 Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface 4 Usecaution when installing or modifying telephone lines The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance servicing instructions in the literature accompanying the product This symbol on the product is used to identify the following important information Use only with a CSA or UL certified CLASS 2 power supply as specified in the user guide Use When using your telephone equipment basic safety precautions should always be followed to reduce risk of fire electric shock and injury to persons including the following 1 Read and understand all instructions 2 Follow the instructions marked on the product NOO08588 1 0 11 12 13 14 15 Unplug this product from the wall outlet before cleaning Do not use liquid cleaners or aerosol cleaners Use a damp cloth for cleaning Do not use this product near water for example near a bath tub wash bowl kitchen sink or laundry tub in a wet basement or near a swimming pool Do not place this product on an unstable cart stand or table The product may fall causing serious damage to the product This product should never be placed near or over a radiator or heat register This product should not be placed in a built in installation unless proper ventilation
6. Ensure that all the APs are attached to the same subnet for proper operation The wireless handset can change subnets if DHCP is enabled and the wireless handset is powered off then back on when within range of APs on a new subnet WLAN Handsets 2210 2211 configuration 65 e Server 2 IP the IP address of the secondary Nortel Networks device Currently the wireless handset does not make use of this information If using Static IP configuration this 1s simply the IP address of the device If DHCP is being used the wireless handset tries to obtain the device s IP address and port information using the following DHCP options 46 128 144 157 191 and 251 e Server 2 Port the port number used by the secondary Nortel Networks device to communicate with IP phones Currently the wireless handset does not make use of this information If using Static IP configuration consult the device s documentation for port numbers If DHCP is being used the wireless handset tries to obtain the device s IP address and port information using the following DHCP options 43 128 144 157 191 and 251 ESSID Select the option that enables the wireless handset to acquire APs with the correct ESSID each time it is turned on With regard to Automatic Learn options Broadcast ESSID must be enabled in the APs for ESSID learning to function or contact the AP vendor for specifics Overlapping wireless systems complicate the use of ESSID learni
7. 1 Table 2 Table 3 Table 4 Table 5 Table 6 Table 7 Table 8 Table 9 Table 10 Table 11 Table 12 Boetii Am r 32 Roaming and handover capabilities summary llle 38 Handset functions available in idle and offhook states 56 IP Phone 2004 mapping to the wireless handsets 60 Keys to enter non numeric characters cece eee eee 61 Admin Menu options o44o424 econ modem chee debe sean ERE ERROR Rs 62 WLAN IP Telephony Manager 2245 active alarms and actions 72 See A 2s ae adenine di nqas NAA de Sapa RRT ERRANA 77 Model numbers with maximum number of users ananasa aaan aaa anena 79 Pins on the connector aeauesactkRbREERAASPERR ERSTE Rd ER RA ITIG4RREASEEAS 84 Ta ME ud qx E 9 9 bees Road oe bee eg eee bene Ede ara 102 WLAN Handset 2210 2211 Planning Worksheet LL 106 15 Installation and Configuration Guide 16 Contents Installation and Configuration Guide 17 Preface This section includes the following general information Before you begin on page 17 Symbols used in this guide on page 18 Text conventions on page 18 Acronyms used in this guide on page 20 Related publications on page 25 Warning Ensure that you make a complete backup of your data before attempting to upgrade your system Refer to the upgrade guide that comes with the upgrade package for instructions about u
8. 1s simply the IP address of the WLAN IP Telephony Manager 2245 The WLAN IP Telephony Manager 2245 must be statically configured to have a permanent IP address If DHCP is being used the wireless handset will try the following in order WLAN Handsets 2210 2211 configuration 64 DHCP option 151 DNS lookup of SLNKSVP2 if the DHCP options 6 DNS Server and 15 Domain Name are configured Server 1 IP the published IP address of the BCM If the wireless handset is using static IP address configuration enter the published IP address of the BCM If the WLAN handset is using DHCP the DHCP Server must be configured to provide the published IP address and UDP port number of the BCM using one of the following DHCP options 46 128 144 157 191 and 251 Server 1 Port the UDP port number used by the wireless handset to contact the LTPS Node Connect Service to request registration with the BCM If the wireless handset is using static IP address configuration enter port number 4100 If the WLAN handset is using DHCP the DHCP Server must be configured to provide the published IP address and UDP port number of the BCM using one of the following DHCP options 46 128 144 157 191 and 251 The following components can be configured optionally TFTP Server IP the IP address of the TFTP Server on the network that holds firmware images for updating the wireless handsets If this feature is configured not set to 0 0 0 0 or
9. 6 the hard coded function is overridden Nortel Networks recommends using 7 8 or 9 for the application function Follow the steps to program an application feature for the wireless handsets Perform the following steps to program a feature 1 From the NetLink OAI System screen select Feature Programming and press Enter The Feature Programming screen appears See Figure 25 on page 96 Appendix B WLAN Application Gateway 2246 96 Figure 25 Feature programming screen direct HyperT erminal File Edit View Call Transfer Help Dis 213 cls l Feature Programming Hostname slnk 00a45b IP Address 10 13 0 67 PhonBk 1 Z 3 4 5 6 3 8 9 0 D Delete Enter Edit Esc Exit Use Arrow Keys to Move Cursor Connected 1 25 09 NTI 00 9600 8 N 1 SCROLL CAPS INUM Capture Print echo AAA1353 tif Use the arrow keys to select the function number 7 8 or 9 to associate with the application Type any label up to six characters What is typed here is displayed on the WLAN Handset 2210 2211 telephone display screen next to the assigned number on the FCN menu In Figure 25 the FCN key sequence displays PhonBk on the WLAN Handset 2210 2211 function menu Figure 25 shows an application in this case a phone book enabling speed dialing to those listed Setting or changing a password A unique password can be configured for the WLAN Application Gateway 2246 The password restricts access to
10. Enter one of the following NONE disables this function TFTP server IP address IP address of the TFTP Server that transfers firmware updates to the WLAN IP Telephony Manager 2245 Primary DNS Server Secondary DNS Server DNS Domain used to configure DNSs Obtain the settings from the network administrator Optionally enter DHCP This enables the DHCP client in the WLAN IP Telephony Manager 2245 to attempt to automatically obtain a valid IP address from the DHCP Server The DHCP setting 1s only valid when the IP address is obtained from DHCP WINS Server the IP address of the Windows Name Services WINS Server Obtain the settings from the network administrator Optionally enter DHCP This enables the DHCP client in the WLAN IP Telephony Manager 2245 to attempt to automatically obtain a valid IP address from the DHCP Server The DHCP setting 1s only valid when the IP address is obtained from DHCP When WINS is configured the WLAN IP Telephony Manager 2245 can translate hostnames to IP addresses This means that using Telnet the WLAN IP Telephony Manager 2245 can be accessed using its hostname rather than its IP address Syslog Server the IP address of the server where the system logs are written for the WLAN IP Telephony Manager 2245 If a Syslog Server is configured a message is sent to the Syslog Server when an alarm is generated Enter one of the following NONE disables this function IP addr
11. For information on configuring the WLAN Application Gateway 2246 refer to Configuration on page 86 Tasks Prepare to install the WLAN Application Gateway 2246 Preparing to install the WLAN Application Gateway 2246 on page 81 Mounting the WLAN Application Gateway 2246 Mounting the WLAN Application Gateway 2246 on page 82 Connect to the Local Area Network LAN Connecting to the LAN on page 82 Connect the power Connecting the power on page 83 Connect to the Application Server Connecting to the Application Server on page 83 If the WLAN Application Gateway 2246 1s being added to an existing system the entire system must be reset before the WLAN Application Gateway 2246 can be used Preparing to install the WLAN Application Gateway 2246 Required Materials Each WLAN Application Gateway 2246 is shipped with one Class II AC adapter with 24V DC I A output The following equipment must be provided by the customer e jOBaseT CATS cable with an RJ 45 connector for the optional WLAN Application Gateway 2246 provides a connection to the Ethernet switch e DB 9 female null modem cable required for initial configuration of the WLAN IP Telephony Manager 2245 and WLAN Application Gateway 2246 Pre installation checklist Locate the WLAN Application Gateway 2246 in a space with e sufficient backboard mounting space and proximity to the LAN access device switched Ethernet switch Call Serve
12. The system does not allow the same WLAN Handset 2210 2211 to register to two different lines Use Esc to cancel any unwanted transaction Follow the steps to configure the telephone lines for the application Configuring a telephone line 1 From the NetLink OAI System screen select Telephone Line Configuration and press Enter The Telephone Line Configuration screen appears See Figure 24 Figure 24 Telephone Line configuration direct HyperT erminal File Edit View Call Transfer Help Dis 213 soles ej Telephone Line Configuration Hostname slnk 00a45b IP Address 10 13 0 67 MAC Address Name Extension 00 90 7a 00 9d User 1234 Not Configured NONE Configured Not Configured Not Configured Not Configured Not Configured Configured Configured Configured Configured Configured Configured Configured Configured Configured S Search D Delete Enter Edit Esc Exit Use Arrow Keys to Move Cursor Connected 1 27 57 VT100 9600 8 N 1 SCROLL CAPS NUM Capture Print echo AAA1352 tif 2 Usethe arrow keys to navigate to the Name and Extension fields 3 Enter the associated data for the wireless handsets Appendix B WLAN Application Gateway 2246 94 MAC Address the MAC address is printed on the sticker underneath the battery on the WLAN Handsets 2210 2211 It can also be displayed on the WLAN Handsets 2210 2211 by turning off the wireless handset and then pressing and holding the Pwr power butto
13. handsets beep when the WLAN IP Telephony Manager has re booted WLAN IP Telephony Manager 2245 configuration 54 Figure8 Telnet screen after reset l gt Command Prompt telnet 20 20 20 220 stopping the system terminate inetd pid 58 terminate processes Wi unmount TIT w Re hoot iny 553 AAA2508 t Checking the system status Information about system alarms and network status 1s obtained through the System Status menu screen For information on the System Status menu screen refer to Troubleshooting on page 71 WLAN IP Telephony Manager 2245 configuration 55 WLAN Handsets 2210 2211 configuration This section describes the WLAN Handsets 2210 2211 and explains how to configure them For an overview of the WLAN handsets refer to WLAN Handsets 2210 2211 on page 55 Tasks e Configure WLAN Handset 2210 and WLAN Handset 2211 Configuring the WLAN Handsets 2210 2211 on page 60 e Program the features on the WLAN handsets Programming the WLAN Handsets 2210 2211 on page 70 e Test the WLAN handsets Appendix C Testing the WLAN Handsets 2210 2211 on page 109 Note The WLAN Handsets 2210 2211 require special configuration to enable them to communicate with the optional WLAN Application Gateway 2246 Ensure that these settings are correct Refer to Opening and using the Admin Menu on page 61 WLAN Handsets 2210 2211 The WLAN Handsets 2210 2211 use VoIP techno
14. of the TFTP Server e Maintenance Lock the system sets this option to Yes after maintenance activities have been performed that require a reset This option cannot be changed It is automatically set Reset the system at exit to clear Maintenance Lock Maintenance Lock prevents any new calls from starting e Reset System if this option is set to Yes the WLAN Application Gateway 2246 is reset after pressing ENTER e Reset All Systems not applicable 3 Press Esc on the keyboard to return to the NetLink OAI System menu Appendix B WLAN Application Gateway 2246 90 Configuring the network Connected 1 04 31 1 Select Network Configuration from the NetLink OAI System menu The Network Configuration screen appears see Figure 22 Note The Allow FTP Connections option appears only for MOG7xx models Figure 22 Network Configuration screen direct HyperT erminal File Edit View Call Transfer Help Die e8 sole c Network Configuration Hostname slnk 00a45b IP Address 10 13 0 67 Ethernet Address 00 90 7a 00 a4 5b IP Address DHCP Hostname slnk 00a45b Subnet Mask 2 9 9 Lote Default Router Allow Telnet Connections Allow FTP Connections Primary DNS Server Secondary DNS Server DNS Domain Primary WINS Server Secondary WINS Server Logging Log server SNTP server IGMP Enabled Maintenance Lock Enter Edit Esc Exit Use Arrow Keys to Move Cursor VT100 9600 8 N 1 SCROLL CA
15. the device s administrative functions Tip Record the password and store it in a safe place If the password is lost or forgotten contact Nortel Networks Technical support Follow the steps to configure or change a password on the WLAN Application Gateway 2246 Setting or changing a password 1 From the NetLink OAI System screen select Change Password and press Enter The Change Password screen appears See Figure 26 on page 97 Appendix B WLAN Application Gateway 2246 97 Figure 26 Change password direct HyperT erminal File Edit View Call Transfer Help Dis 23 sole ej Change Password Hostname slnk 00a45b IP Address 10 13 0 67 Old Password New Password St tet tS SS SS ES Confirm New Password PES OON A I Set Password on all gateways Set Password on this gateway only Enter Edit Esc Exit Use Arrow Reys to Move Cursor Connected 1 44 07 IvT100 9600 8 N 1 SCROLL CAPS NUM Capture Print echo AAA1354 tif Note not applicable 2 Use the default password admin 3 Follow the prompts to configure a new password Viewing system status To view the status of the system select the System Status Menu option from the NetLink OAI System screen The Systems Status Menu screen appears See Figure 27 on page 98 Appendix B WLAN Application Gateway 2246 98 Figure 27 System Status Menu screen direct HyperT erminal File Edit View Call Transfer Help System Status Menu Hostna
16. to which the serial port is connected Note If the WLAN Application Gateway 2246 is a MOG6xx model the TFTP Server Download Configuration option appears on the NetLink OAI System menu Configuring the WLAN Application Gateway 2246 The NetLink OAI System menu is the main menu of the Administration Console Use this screen to configure the WLAN Application Gateway 2246 Appendix B WLAN Application Gateway 2246 89 Configuring the OAI Box 1 Select OAI Box Configuration from the NetLink OAI System menu The OAI Box Configuration screen appears see Figure 21 on page 89 Figure 21 OAI Box Configuration screen gt directi Hyper enminal Ele Edi Views Call Transfer Help oll es wa e ORI Box Configuration Hostname OflI Gateway IP Address 192 168 8 2 Use MetLink GW with mogX88 TFTP Download Master Maintenance Lock Reset System Reset All Systems Y Yes N No Enterzgelect EsczExit Use Arrow Keys to Move Cursor Connecled 1 02 04 WT100 S600 BA 1 SCROLL ICAPS NUM Captures Plinth echo AAA1349 tif Note 1 Option appears only on the MOG6xx model Note 2 This option does not appear unless Use NetLink GW with mogX00 is set to Yes as it is in this screen which is the default 2 Configure the following fields with information provided by the network administrator e Use NetLink GW with mogX00 change this option to No TFTP Download Master enter the IP address
17. type The Terminal type configures the wireless handset for the type of PBX in use The BCM requires the 12004 setting WLAN Handsets 2210 2211 configuration 68 OAI on off Nortel Networks Open Application Interface OAT enables the wireless handset to connect with the optional WLAN Application Gateway 2246 This device allows third party computer applications to display alphanumeric messages on the wireless handset display and take input from the wireless handset keypad If a WLAN Application Gateway 2246 is installed in the system OAI may be optionally enabled in each wireless handset Select whether the wireless handset should attempt to connect to the WLAN Application Gateway 2246 by choosing either the Enable or Disable options in this menu By default OAI is disabled If OAT is enabled and a WLAN Application Gateway 2246 IP address is available to the wireless handset either through DHCP or Static IP configuration then the wireless handset communicates with the WLAN Application Gateway 2246 at power on and then periodically during the time the wireless handset 1s powered on Ifa WLAN Application Gateway 2246 is not installed at the site leave the OAI feature disabled to preserve network bandwidth and battery life Admin PW The optional Admin Password PW controls access to the administration functions in the Admin Menu of the wireless handset Configure the password in each wireless handset for which controlled access
18. units can be used in a master slave arrangement Note The WLAN Handset 2211 uses IP multicast addresses for the Push To Talk PTT feature This requires that multicasting be enabled on the subnet used for the WLAN Handset 2211 and the WLAN IP Telephony Manager 2245 Refer to the Nortel Networks WLAN Handset 2210 2211 User Guide for more information on the PTT feature Physical description The front panel of the WLAN IP Telephony Manager 2245 contains ports to connect to the following e power LAN e administrative computer through an RS 232 port Status LEDs supply information about the status and activity of the WLAN IP Telephony Manager 2245 See Figure 2 Figure 2 WLAN IP Telephony Manager 2245 front panel 553 AAA2401 8f e RS 232 ports the male DB 9 connector DTE Provides an RS 232 connection to a terminal terminal emulator or modem for system administration Link LEDs LNKOK lit when there is a network connection ACT lit when there is system activity Overview 35 COL lit if there are network collisions NETWORK connects the WLAN IP Telephony Manager 2245 to the wired Ethernet LAN ERROR LED lit when the system has detected an error Status LED indicate system error messages and status 1 heartbeat 2 active calls 3 4 5 currently unused PWR connects to the AC adapter supplying power to the system Warning Use only the provided Class II AC adapter with 24 vo
19. wet locations unless the jack 1s specifically designed for wet locations e Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface e Use caution when working with telephone lines Danger Risk of shock Read and follow installation instructions carefully Ensure the system and system expansion units are unplugged from the power socket and that any telephone or network cables are unplugged before opening the system or system expansion unit If installation of additional hardware and or servicing 1s required disconnect all telephone cable connections prior to unplugging the system equipment Ensure the system and system expansion units are plugged into the wall socket using a three prong power cable before any telephone cables are connected NOO08588 1 0 Caution Only qualified persons should service the system The installation and service of this hardware is to be performed only by service personnel having appropriate training and experience necessary to be aware of hazards to which they are exposed in performing a task and of measures to minimize the danger to themselves or other persons Electrical shock hazards from the telecommunication network and AC mains are possible with this equipment To minimize risk to service personnel and users the system must be connected to an outlet with a third wire ground Service personnel must be alert to the possibility of h
20. with the new firmware Register the wireless handset with the BCM as if it were an IP Phone 2004 Properly label the wireless handset with the appropriate extension number For future firmware upgrades simply update the firmware files that are stored on the TFTP Server Each time the wireless handset is powered on it checks with the TFTP Server to ensure it has the proper firmware version It downloads the new firmware when found WLAN Handsets 2210 2211 configuration 70 Programming the WLAN Handsets 2210 2211 The Line keys 1 6 on the WLAN Handsets 2210 2211 are programmable by the end user These Line keys can be programmed in the wireless handset in the same manner they are programmed on the IP Phone 2004 Follow the steps in Programming the Line keys to program keys on the wireless handset Programming the Line keys There are three menus available for the Line keys The menu available is dependent on the state of the WLAN Handset 2210 2211 Two menus are programmed using the BCM and one is user defined The IP features list is programmed using the BCM and is available to all handsets For information on user defined programming of the Line keys and using the WLAN handset features refer to the Nortel Networks WLAN Handset 2210 2211 User Guide Configuring the idle state display When the set is in the idle state it displays Ext Nortel Networks recommends that you configure this display to show the Directory Num
21. 0 89009 European Alternative United Kingdom 44 0 870 907 9009 Africa 27 11 808 4000 Israel 800 945 9779 Note Calls are not free from all countries in Europe Middle East or Africa Fax 44 191 555 7980 email emeahelp nortelnetworks com CALA Caribbean amp Latin America Technical Support CTAS Telephone 1 954 858 7777 email csrmgmt nortelnetworks com APAC Asia Pacific Technical Support CTAS Telephone 61 2 870 8800 Fax 61 388664644 email asia_support nortelnetworks com In country toll free numbers Australia 1800 NORTEL 1800 667 835 China 010 6510 7770 Installation and Configuration Guide 28 How to get help India 011 5154 2210 Indonesia 0018 036 1004 Japan 0120 332 533 Malaysia 1800 805 380 New Zealand 0800 449 716 Philippines 1800 1611 0063 singapore 800 616 2004 South Korea 0079 8611 2001 Taiwan 0800 810 500 Thailand 001 800 61 1 3007 Service Business Centre amp Pre Sales Help Desk 61 2 8870 5511 NOO08588 1 0 29 Overview Description The Nortel Networks Wireless Local Area Network Handsets 2210 and 2211 WLAN Handsets 2210 2211 operate over an 802 11b wireless Ethernet LAN providing users a wireless Voice over IP VoIP The WLAN Handsets 2210 2211 emulate the Nortel Networks IP Phone 2004 to provide the VoIP functionality To be able to connect to the Business Communications Manager BCM the WLAN Handsets 2210 2211 must be supplied with the Internet Protocol IP address ofth
22. 09 using the Admin Menu 61 WLAN IP Telephony basic network configuration 29 WLAN IP Telephony Manager 2245 assignments 37 capacities 36 changing the password 52 Error Status screen 71 firmware upgrade 36 functional description 35 general description 33 initial configuration 47 IP addressing 35 MAC address 35 mounting 42 network configuration 48 Network Status screen 72 notes on resetting 51 number required in a network 34 physical description 34 Quality of Service QoS mechanism 34 required materials 41 saving the configuration 53 serial connection 45 Software Version Numbers screen 74 System Status Menu 71 Telnet connection 46 using SendAIl on the system 49 Business Communications Manager WLAN IP Telephony Installation and Configuration Guide
23. 11 is designed to preserve nearly all of the functionality of the IP Phone 2004 within a small mobile device Feature and key assignment The line keys of the IP Phone 2004 are numbered 1 2 3 4 5 and 6 and are situated to the left and right of the display screen see Figure 9 on page 58 These IP Phone 2004 line keys are mapped to the LINE button on the WLAN Handsets 2210 2211 see Figure 10 on page 59 WLAN Handsets 2210 2211 configuration 58 Figure 9 IP Phone 2004 Line keys of the IP Phone 2004 WLAN Handsets 2210 2211 configuration Figure 10 WLAN Handset 2210 Line indicators Left arrow Low battery icon Up Select Down Softkey A coftkey B Power On Start Call Charging contacts 59 Earpiece Right arrow Voicemail icon shortcut Menu amp Main display area Softkey Function T display area Softkey C softkey D Power Off End Call Menu Line Microphone Headset jack The IP Phone 2004 has several fixed feature keys The WLAN Handsets 2210 2211 support the eight features that are suitable to a mobile user through the Function FCN key on the wireless handset When FCN is pressed a screen that lists the features and the assigned keys appears Press FCN again to display a second screen that lists more features and their assigned keys Refer to the Nortel Networks WLAN Handset 2210 2211 User Guide for the list of features functions available using the FCN key If a third party app
24. 24 DS 4131 802 11b Symbol Wireless Switch System 802 11b 1 1 4 30SP1 WS5000 amp AP100 Proxim Orinoco AP 500 AP 1000 Proxim Proxim Teklogix 9150 Wireless Gateway 802 11b K112p or later 802 11b 8 12 or 8 24 Alvarion BreezeNET Pro 11 Series software version 4 4 5 1s not compatible with the WLAN IP Handsets 2210 2211 Air I D 802FH UAP Telxon Air I D 802DS UAP Air I O 802DS 11 UAP Telxon Cisco Aironet 350 software version 11 21 1s not compatible with the WLAN IP Handsets 2210 2211 3 For detailed setup instructions for the HP Procurve Wireless Access Point 520wl use the Proxim AP 2000 Configuration Note Appendix A Compatible Access Points 79 Appendix B WLAN Application Gateway 2246 WLAN Application Gateway 2246 The WLAN Application Gateway 2246 is an optional device that enables third party applications to communicate directly with up to 10 000 WLAN handsets The WLAN Application Gateway 2246 is connected to the LAN Ethernet switch through an RJ 45 CATS5 cable The Application Server is connected through the RS 232 port or through the Ethernet connection The client s system can include a LAN and its Application Server with a TAP connection to a communications device such as a paging controller A WLAN Application Gateway 2246 supports 64 to 10 000 wireless handsets depending on the model of Gateway as listed in Table 9 Table9 Model numbers with maximum number of users Maximum Model number n
25. 4465 REDE REE REED a 20 Related publications 2dncdc0ceese enh eaA EGq EU EG RXGORE RACE A dx RESRASES 25 How ID d GID aas wa 660 shoe nth ter dae RR AC RR RII EROR Odd Ra Kon en 27 Silio A a EEEE E EE EEE 1171 DOT ITEM 29 Bo rien i EEE E EEEE ETE E EE do E E oe EEE EE E E E 29 POPE TE ha ooh ae OA 8 DRACO R ER dL HEdOURRH A ER hd eas 29 BN Sa a d I Id X IS ee eee eee ee ee ee ee EENE ESEE EE OFEN iE ee 30 TPES el el oncREgundee E E RR dw nee hear S dd beso sabe pee EE dE eee 30 WLAN Handset 2210 2211 firmware upgrade elus 31 By 6 ERSE E EE E T S TTE 31 gi eee ee ee ee ee ee HEY P dui rS dUIS FdOR dH dO ee re SARI VY Y 33 WLAN IP Telephony Manager 2245 eene 33 Funciona dosor DON adea d adi E ac E REOR CELA aed ERE REC ANE 35 Capacities R 36 WLAN IP Telephony Manager 2245 firmware upgrade 36 Feature Packaging Set Emulation Model IT Type and Release Number 37 PES ond I fangs 4 16932 2449 09 064 S Oe eee Oe OA da 8 ee 37 APs on the same subnet 0 0 ccc ee eee ees 37 APs on different subnets using WSS eee 37 Mobility across different subnets when using DHCP 38 ec PEN ee ee er ee ee eee ee REN HE do QUE d 38 Installation and Configuration Guide 10 Contents Network planning S o oud qup eod dpa acd debole uc prae xA ee dodo ded dE eda 39 Pee UN a a wed a aH dE bee ee d
26. 66 Terminal type 67 Admin Password 61 alarms on the WLAN IP Telephony Manager 2245 72 B BCM software requirements 30 C codecs 57 conducting site surveys 113 D deployment channel conflicts 110 overlaps 110 DHCP additional options 32 dynamically assigned configuration parameters 31 IP address planning 40 mobility across differing subnets 38 options 32 documentation acronyms 20 conventions and symbols 18 duplex mismatch 75 F feature limitations 75 119 firewall general parameters 33 H handover 37 IP address planning 39 using DHCP 40 IP Phone 2004 58 60 70 IP Telephony network planning 39 L language supported languages 56 P Planning worksheets 40 R Regulatory Domain France 66 Spain 66 roaming 37 S Site Survey mode two APs using the same channel 110 Syslog Server 76 T TFTP Server 30 managing the firmware download process 31 recommended servers 31 W WLAN Application Gateway 2246 configuration 86 general description 79 installation 80 requirements for Ethernet connection 79 WLAN Handsets 2210 2211 basic firmware upgrade 31 Business Communications Manager WLAN IP Telephony Installation and Configuration Guide 120 Index changing subnets 64 comparison to the IP Phone 2004 57 general description 55 handset functions 56 initial firmware upgrade 68 programming 70 Site Survey mode 113 testing calls and features 109 testing signal strength 1
27. AN Application Gateway 2246 on page 86 e Save the configuration Connecting to the WLAN Application Gateway 2246 on page 86 Check system status Connecting to the WLAN Application Gateway 2246 on page 86 Connecting to the WLAN Application Gateway 2246 The initial connection to the WLAN Application Gateway 2246 must be made through a serial connection to establish the IP address of the WLAN Application Gateway 2246 and the network parameters Further configuration and administration can be performed at a later time through a Telnet connection The Telnet method of connection is also used for routine maintenance of the WLAN Application Gateway 2246 Tips Nortel Networks recommends that you complete the initial network configuration through the serial connection You should also change the default password immediately for security reasons see Connecting to the WLAN Application Gateway 2246 on page 86 Appendix B WLAN Application Gateway 2246 87 Connecting through a serial port 1 Connect the WLAN Application Gateway 2246 to the serial port of a terminal or PC using a DB 9 female null modem cable See Figure 19 Figure 19 Cable to port connection LAN Ethernet switch p WLAN Application Gateway 2246 port Terminal or PC 2 Runa terminal emulation program such as HyperTerminal or use a VT 100 terminal with the following configuration Bits per second 9600 Data bits 8 Pari
28. Also refer to the Configuring IP Firewall Filters chapter of the Programming Operations Guide N0008589 WLAN IP Telephony Manager 2245 The WLAN IP Telephony Manager 2245 also referred to as SVP II Server is a device that manages IP telephony network traffic on the WLAN IP Telephony system It is required in order to use the 11 Mbit s maximum transmission speed available in the WLAN Handsets 2210 2211 The WLAN IP Telephony Manager 2245 acts as a proxy for the WLAN handsets It provides a number of services including a Quality of Service QoS mechanism AP bandwidth management and efficient Radio Frequency RF link use Overview 34 The WLAN IP Telephony Manager 2245 works with the APs to provide QoS on the WLAN AII voice packets are encapsulated by the WLAN handsets The encapsulated voice packets to and from the WLAN handsets are handled by the WLAN IP Telephony Manager 2245 and routed to and from the BCM SVP is the QoS mechanism implemented on the WLAN handsets and APs to enhance voice quality over the wireless network SVP gives preference to voice packets over data packets on the wireless medium increasing the probability that all voice packets are transmitted with minimum delay SVP is fully compliant with the IEEE 802 11 and 802 11b standards Each subnet where the WLAN handsets operate requires at least one WLAN IP Telephony Manager 2245 One unit can process 90 simultaneous calls If greater capacity 1s required multiple
29. America contact our service information number 1 800 574 1611 Outside North America contact your sales representative Repairs to this product may be made only by the manufacturer and its authorized agents or by others who are legally authorized This restriction applies during and after the warranty period Unauthorized repair will void the warranty NOO08588 1 0 Contents North American Regulatory Information lille 2 ci n Ac Er 2 Enhanced 911 OMRON 66454444 04d doesoce ex draw pop dep dE dE Ye eR es 3 Radio frequency Interference leen 3 Hearing Aid Compatibility annaa aaaea 4 2 7 E EA E E E E E E AIE E E E E E 4 Important Safety Instructions llle 4 International Regulatory Information 0 0c ce eee 6 spo ee ee ee er ee ee a ee ee ee ee ee ee ee ee ee 7 Limited FOIE Ae cT 7 mortar A E E E E E E ES T E E E E Se 4 7 Warranty Repair Services 2545s bso ete denne CA Rr e CAU A ROO Rd add 8 Aner Waranty SEIVIDE acaddoia qu a 33 CE AK ado p Yo acid aeg og a dodi do aco ode tears 8 Gao AEEPEECELTTITOITIOTITOTORTTUTI TETTE 17 Eea AAE a a ouaug 2272283925 949 7 E9 9 3 TEE Seed EE 3A OCA IIS aed IER IRECR d ai 17 Symbols used in UNS GUJE uui dace dE Xen dep quce n edP Rep dnd 18 Teele EET 18 Nortel Networks WLAN Handsets 2210 2211 0 cc es 19 IP IGG uouudedoen di add d E EEREdUE S DEAE RS IE ERU duri e EE Edd e 19 Acronyms used in this guide iura asked OR 644455
30. Control Protocol Internet Protocol Terminal Equipment Terminal Endpoint Identifier Trivial File Transfer Protocol Type of Service Twisted Pair Ethernet time to live Unified Networks IP Stimulus User Datagram Protocol or Universal Dialing Plan Virtual Local Area Network Voice over IP Virtual Private Networks Wide Area Network Weighted Fair Queuing Windows Internet Name Service Preface 25 Related publications In addition to the Programming Operations Guide the Business Communications Manager documentation suite contains the following documents Management User Guide Telephony Features Handbook Installation and Maintenance Guide BCM1000 and BCM400 200 IP Telephony Configuration Guide CallPilot Manager Set Up and Operation Guide CallPilot Reference Guide CallPilot Quick Reference Guide CallPilot Programming Record CallPilot Message Networking Set Up and Operation Guide CallPilot Message Networking User Guide CallPilot Unified Messaging Installation and Maintenance Guide CallPilot Desktop Unified Messaging Quick Reference Guide Software Keycode Installation Guide Call Center Set Up and Operation Guide Call Center Agent Guide Call Center Supervisor Guide Call Center Reporting Set Up and Operation Guide LAN CTE Configuration Guide Personal Call Manager User Guide Call Detail Recording System Administrator Guide Analog Telephone User Guide CallPilot Fax Set Up and Operation Guide CallPilot Fax User
31. FH 11 C 4 4 2 or 5 0 103 Avion _ PreezeNET E _ Access Point AP 1 802 N 3 83 or later LL AP 2 Avaya Avaya Wireless Access Point AP 3 Access Point AP 3 802 1 802 110 2 2 4 2 2 4 orlater 2 2 4 orlater e a Access Point AP 4 802 1 C 2 2 4 or later i AP 6 Aironet 3500 80241 FH 11 FH 8 12 or later No Aironet 4500 802 1 C 8 12 or later me Aironet 4800 802 1 802 110 8 24 8 24orlater 8 24orlater Aironet 340 802 m 11 10T 12 01T1 or a later Cisco Aironet 350 2 802 11b VxWorks 11 10T 12 0111 or later IOS 12 2 13 JA1 Aironet 1100 802 11b 12 2 13 JA1 Cisco Aironet 1200 802 11b VxWorks 12 01T1 or v v later IOS 12 2 13 JA1 RoamAbout Access Point 2000 802 11b V6 02 Enterasys RoamAboutR2 R2 802 802 110 V4 01 09 4 01 09 or later 4 01 09 or later a NN Wireless Access Point 802 2 3 1 or later 520wil 3 MobileLAN access 2100 2101 802 11b 1 91 or later i 2102 MobileLAN access WA21 WA22 802 802 110 1 91 or later o d LXE 6520 Access Point 802 1 3 83 or later PY Appendix A Compatible Access Points N 8 Table 8 SVP compliant APs Sheet 2 of 2 Manufacturer Make Model Lab Field Radio Technology Software Version Tested Verified 802 11b 3 83 or later y Orinoco AP 600b 802 11b 2 3 4 orlater Orinoco AP 2000 802 11b 2 3 4 orlater Symbol Spectrum 24 FH 802 11 FH Symbol Spectrum
32. Guide Interactive Voice Response Installation and Configuration Guide IVR From the Business Communications Manager 3 6 Documentation CD you can also access a number of telephone and accessory quick reference cards If you operate a multi site BCM network you can use the Network Configuration Manager to provide centralized configuration and management operations The documentation for this tool can be found on the Network Configuration Manager CD which includes the software and the following documentation Network Configuration Manager Installation Guide Network Configuration Manager Administration Guide Network Configuration Manager Client Software User Guide Network Configuration Manager Reference Guide Installation and Configuration Guide 26 Preface NOO08588 1 0 27 How to get help If you do not see an appropriate number in this list go to www Nortelnetworks com support USA and Canada Authorized Distributors ITAS Technical Support Telephone 1 800 ANORTEL 1 800 466 7835 If you already have a PIN Code you can enter Express Routing Code ERC 1967 If you do not yet have a PIN Code or for general questions and first line support you can enter ERC 3385 Website http www nortelnetworks com support Presales Support CSAN Telephone 1 800 ANORTEL 1 800 466 7835 Use Express Routing Code ERC 106372 EMEA Europe Middle East Africa Technical Support CTAS Telephone European Freephone 00800 80
33. M HDLC HF HLC HS HTTP HTTPS IBN I C ICCL ICMP IETF IP IF IPCP IPSec IPX IRQ ISDN ISO ISP ITU T IVR KIM LAN LCD LCP LM LOR MAC MAU MCDN MD5 NOO08588 1 0 File Transfer Protocol Global Analog Trunk Module High level Data Link Control Handsfree Home Location Code UDP dialing Hospitality services Hypertext Transfer Protocol Hypertext Transfer Protocol Secured Ingress Border Node Intercom feature button ISDN Call Connection Limitation Internet Control Message Protocol Internet Engineering Task Force Internet Protocol Input Filter IP Control Protocol Internet Protocol Security Internetwork Packet Exchange Interrupt Request Integrated Services Digital Network International Organization for Standardization Internet Service Provider International Telecommunication Union Telecommunication Standardization Sector formerly CCITT Interactive Voice Response Key Indicator Module Local Area Network Liquid Crystal Display Link Control Protocol LAN Manager Link Quality Rate Media Access Control Media Access Unit Meridian Client Defined Network PRI SL 1 Message Digest algorithm Preface 23 Multi Link Point to Point Protocol Microsoft Point to Point Compression Media Services Card Media Services Processor Expansion Card Message Waiting Indicator Network Address Translation Non Broadcast Multi Access Network Call Redirection Information Network Interface Card NT LAN Manager Network N
34. M and dial tone is heard 3 Place a call and listen to the audio quality End the call by pressing the Power Off End Call key 4 Place a call to the WLAN handset and verify ring answer clear transmit and clear receive audio Use the FCN key to verify all programmed features on the WLAN handset Press the Power On Start Call key Any line indicators turn off and the extension number display returns Testing signal strength with the WLAN handsets 1 Testsignal strength in the covered area by putting a WLAN Handset 2210 2211 in Site Survey Mode Refer to Site Survey mode on page 113 2 Walk the entire coverage area while viewing the display The FCN key toggles between three coverage modes Appendix C Testing the WLAN Handsets 2210 2211 110 e Detect dBm coverage Press FCN to toggle to the Site Survey function that shows the top four APs Walk the perimeter of the site The two line display on the wireless handset shows the top four APs that the wireless handset can contact The information is shown in code as follows XXX1 YY XXX2 YY XXX3 YY XXX4 YY dBm XXXI through XXX4 are the last four digits of the MAC address of the APs The primary AP the AP that had the strongest signal to this wireless handset appears first followed by the three APs with the next strongest signals YY is the power level in dBm at which this wireless handset heard the associated AP Although shown as a positive number YY repr
35. N Handsets 2210 2211 configuration 61 The Admin Menu contains configuration options that are stored locally on each wireless handset Every wireless handset 1s independent If the default settings are not appropriate the Admin options must be configured in each handset that requires different settings Opening and using the Admin Menu 1 With the wireless handset powered OFF simultaneously press and hold the Power On Start Call and Power Off End Call keys Release the Power On Start Call key then release the Power Off End Call key The first option on the Admin Menu appears Note If an Admin Password has been configured the display requires its entry before oO a A Oo opening the Admin Menu If no password is configured the display proceeds directly into the Admin Menu Press the Up and Down keys on the left side of the set to scroll through the menu options Press the OK softkey to change the selected option Press the Up softkey to return to the previous menu level Press the Exit softkey to exit the menus Tip An asterisk next to an option indicates that it 1s selected Making an alphanumeric string entry On the keypad press the OK button to change the entry Press the number key of the desired letter The number appears Press the number key again to display the first letter associated with that key Press the key again to scroll through the letters associated with that key Example if 2 1s pressed repe
36. N IP Telephony Manager 2245 WSS 2250 2270 WLAN Application Gateway 2246 WLAN APs 2220 2221 and WLAN Access Ports 2230 2231 can be configured to generate syslog messages For information about configuring these devices refer to the manufacturer s documentation The following websites also contain information and documentation e WLAN Handsets 2210 2211 NortelNetworks com e WSS 2250 2270 NortelNetworks com e WLAN Access Ports 2230 2231 NortelNetworks com e WLAN IP Telephony Manager 2245 SpectraLink com e Other APs refer to the specific manufacturer s website Troubleshooting 7 Appendix A Compatible Access Points Introduction Table 8 lists APs that are compatible with WLAN Handsets 2210 2211 operating on the WLAN IP Telephony Manager 2245 802 11b APs generally support up to 12 simultaneous calls per AP However calls per AP can vary by AP manufacturer and can depend on the codec used by the host handset WEP encryption has been tested and is compatible with all APs listed Note 1 Lab Tested indicates that the AP software has been fully tested and approved Note 2 Field Verified indicates that the AP software has been verified in field installations Table 8 SVP compliant APs Sheet 1 of 2 Lab Field Make Model Radio Technology Software Version Tested Verified Wireless Enterprise Platform 802 802 110 1 2 59 L L Alvarion BreezeNET Pro 11 BreezeNET Pro 11 Series 1 80241
37. Networks WSS 2250 2270 and Nortel Networks Access Ports 2230 both operating in Layer 3 mode the WLAN Handsets 2210 2211 can perform roaming and handover across Access Ports 2230 on different subnets The WSS 2270 operating in Layer 3 mode is on the same subnet as the WLAN IP Telephony Manager 2245 group The WSS 2270 allows the wireless handset to retain its original IP address whether the IP address was configured statically or obtained by DHCP This means that roaming and handover can occur across Access Ports 2230 placed on any subnet Note The WSS 2270 must be running version 2 0 71 0 or later software Overview 38 Mobility across different subnets when using DHCP If a WSS is not in use and the IP address of the wireless handset has been acquired through DHCP the wireless handset must be powered down and powered up when entering a new subnet This enables functionality of the wireless handset when entering the WLAN RF signal coverage area of a different WLAN IP Telephony Manager 2245 group on a different subnet Normal functionality returns once the wireless handset e establishes communication within the Extended Service Set ID ESSID of the new WLAN e obtains another IP address from the DHCP Server e checks in with the group master If the wireless handset is configured to use the ESSID of the new WLAN it automatically discovers the ESSID of the APs operating in broadcast mode Table 2 summarizes the roaming and handover c
38. OGGASPRTPSN AX S SEE 66 eR bos 67 LATIO oec te sone EE oe Seto ones oooh EU ESI E CER CmRN dq ra 68 Downloading the WLAN handset firmware llle 68 Pre download checklist ii cce ccc hee si beedeead sdatiedaraiwectavaceeas 69 Downloading the firmware 0 0 ccc ee nh 69 Programming the WLAN Handsets 2210 2211 0 0 ce eee 70 Programming the LING KBUB 66409 6e40804s 444046845 JOE RO d do CEN ede 70 Configuring the idle state display llle 70 TrOUDIS SOOO 566 643 wx OR bw IC Od ew oes RCACR OCCUR RC CR ee RR Ra T1 Troubleshooting the WLAN IP Telephony Manager 2245 71 Enor OUS SIRE ee ee ee ee ee E XR X ee ee ee ee ee ee ee 71 Network Status screen 0c eee eee eens 72 Software Version Numbers screen 0 00 cee eee ees 74 Ae ISI ooo cae ease ge ene eae eens Soh I or er LT TT D 75 FEBIBIS NOSIS 65 405 2eeh estan sed ACE dC Ae DRE P9 RR do A DE RU tek 75 wi s cPe at pcr 76 Appendix A Compatible Access Points 77 aiina a A wi e a C et cae eet see ae hake eet be E bees eee asa 77 Appendix B WLAN Application Gateway 2246 79 WLAN Application Gateway 2246 eee 79 POCA GOSODION bancd Quad dm quei sedute ire qued teu wend eo oes RC OR dE eO 79 IRR 4c Ghee 44D E33 he ek Oe oh RE db EE AE LUGAR ERE 80 Preparing to install the WLAN Application Gateway 2246 005 81 Reguired Materials ee ee er
39. P Telephony Manager 2245 and the servers the firewall will need to be configured to allow the TFTP User Datagram Protocol UDP port 69 bidirectional and Syslog traffic UDP port 514 unidirectional and a DHCP relay agent e When the WLAN Handsets 2210 2211 are hosted by a BCM the following port numbers are used UNIStim signaling uses UDP port 7000 Media to and from the handset uses UDP ports 51000 51200 Note The media ports are configurable The values shown above are the default values e fother Nortel call servers are used in the network for example BCM MCS5100 CS2100 the system administrator will need to determine which UDP ports are used for Realtime Transport Protocol RTP and RTCP and make the appropriate provisions in the firewall e fthird party gateways are configured in the system the system administrator will need to determine which UDP ports are used for RTP and RTCP and make the appropriate provisions in the firewall e All media and signaling goes through the WLAN IP Telephony Managers 2245 that is it will all originate from one or a few Media Access Control MAC addresses If the firewall is capable of filtering based on MAC address the administrator can create a simple access control filter based on a small number of MAC addresses Note For IP Telephony firewall information refer to the Optional VoIP trunk configurations chapter in the 20XX IP Telephony Configuration Guide N0008591
40. P Telephony Manager 2245 configuration 46 Bits per second 9600 Data bits 8 Parity None Stop bits 1 Flow control None Note If using Windows 2000 Service Pack 2 must be installed to enable the use of HyperTerminalTM Press Enter to display the login screen Enter the default login name admin and the default password admin Programming note The login name and password are case sensitive The NetLink SVP II System menu appears See NetLink SVP II System menu on page 47 Connecting through a Telnet session Run a Telnet session to the IP address of the WLAN IP Telephony Manager 2245 2 Enter the login name and the password Programming note The login name and password are case sensitive The NetLink SVP II System menu appears See NetLink SVP II System menu on page 47 WLAN IP Telephony Manager 2245 configuration 47 NetLink SVP II System menu The NetLink SVP II System menu is shown in Figure 3 Figure 3 NetLink SVP II System menu NetLink SUP II System Hostname SUPU2 1 Address 16 8 6 61 Sustem Status SUP II Configuration Network Configuration Change Password Exit Enter Select ESC Exit Use Arrow Keys to Move Cursor The NetLink SVP II System menu contains the following options e System Status view error messages status of operation and firmware code version e SVP II Configuration set the mode and reset the system e Network Configuration set network co
41. PS NUM Capture Print echo AAA1350 tif 2 Configure the following fields with information provided by the network administrator e Ethernet Address this is the MAC address of the WLAN Application Gateway 2246 This address is set at the factory IP Address enter the complete IP address for the WLAN Application Gateway 2246 including digits and periods Do not use DHCP The IP address can be changed after initial configuration e Hostname the default host name can be changed This is the name of the WLAN Application Gateway 2246 to which connection has been made This name is for identification purposes only Spaces cannot be entered in this field e Subnet Mask Enter the subnet mask defined by the network administrator Default Router DHCP or static IP address e Allow Telnet Connections Enter Y Yes to allow connection to the WLAN Application Gateway 2246 through Telnet Enter N No if no Telnet connection is allowed e Allow FTP Connections Yes No MOG 7xx only Appendix B WLAN Application Gateway 2246 91 e DNS server and DNS domain these settings are used to configure DNSs These settings can also be configured as DHCP This causes the DHCP client in the WLAN Application Gateway 2246 to attempt to automatically obtain the correct configuration from the DHCP server The DHCP setting is only valid when the IP address 1s also acquired using DHCP e WINS servers these settings are
42. Part No NO008588 1 0 September 17 2004 Business Communications Manager Wireless LAN IP Telephony Installation and Configuration Guide N RTEL NETWORKS Copyright 2004 Nortel Networks All rights reserved The information in this document is subject to change without notice The statements configurations technical data and recommendations in this document are believed to be accurate and reliable but are presented without express or implied warranty Users must take full responsibility for their applications of any products specified in this document The information in this document is proprietary to Nortel Networks NA Inc Trademarks NORTEL NETWORKS is a trademark of Nortel Networks Microsoft MS MS DOS Windows and Windows NT are registered trademarks of Microsoft Corporation Symbol Spectrum24 and NetVision are registered trademarks of Symbol Technologies Inc All other trademarks and registered trademarks are the property of their respective owners North American Regulatory Information Safety This equipment meets all applicable requirements of both the CSA C22 2 No 60950 and UL 60950 N The shock hazard symbol within an equilateral triangle is intended to alert personnel to electrical shock hazard or equipment damage The following precautions should also be observed when installing telephone equipment e Never install telephone wiring during a lightning storm Never install telephone jacks in
43. The default is N No Select Y Yes to prevent any new calls from starting Enter N to restore normal operation Maintenance Lock the system automatically sets this option to Y after certain maintenance activities that require reset such as changing the IP address Maintenance Lock prevents any new calls from starting The administrator cannot change this option it is automatically set by the system Reset the system at exit to clear Maintenance Lock Reset if this option is selected a prompt appears to reset the WLAN IP Telephony Manager 2245 when exiting the SVP II Configuration screen Reset all SVP servers if this option 1s selected all WLAN IP Telephony Managers 2245 on the subnet are reset Reset the WLAN IP Telephony Manager 2245 in order to save the configuration parameters Follow the steps in Saving the configuration on page 53 to save the configuration Note Resetting the WLAN IP Telephony Manager 2245 terminates any calls in progress Nortel Networks recommends making configuration changes can involve locking the system and resetting the WLAN IP Telephony Manager 2245 during off hours Note Nortel Networks recommends setting the Keep DN Alive feature as well as call forward during the lock down and reset periods WLAN IP Telephony Manager 2245 configuration 52 Changing the password 1 Select Change Password from the NetLink SVP II System menu The Change Password screen appears See Figur
44. WLAN IP Telephony Manager 2245 refer to WLAN IP Telephony Manager 2245 installation on page 41 Tasks Connect to the WLAN IP Telephony Manager 2245 Connecting to the WLAN IP Telephony Manager 2245 on page 45 Configure the WLAN IP Telephony Manager 2245 Configuring the WLAN IP Telephony Manager 2245 on page 47 Change the password Changing the password on page 52 e Save the configuration Saving the configuration on page 53 Check system status Checking the system status on page 54 Connecting to the WLAN IP Telephony Manager 2245 The initial connection to the WLAN IP Telephony Manager 2245 must be made through a serial connection to establish the IP address of the WLAN IP Telephony Manager 2245 and the maximum number of active calls per access point Further configuration and administration can be performed at a later time through a Telnet connection The Telnet method of connection is also used for routine maintenance of the WLAN IP Telephony Manager 2245 Security Note Nortel Networks recommends that you change the default password immediately for security reasons see Changing the password on page 52 Connecting through a serial port 1 Connectthe WLAN IP Telephony Manager 2245 to the serial port of a terminal or PC using a DB 9 female null modem cable 2 Runa terminal emulation program such as HyperTerminal or use a VT 100 terminal with the following configuration WLAN I
45. a system malfunction Some of these alarms are easily remedied Others require a call to Nortel Networks Technical Support Troubleshooting 72 From the System Status Menu screen select Error Status The Error Status screen displays active alarms on the WLAN IP Telephony Manager 2245 Table 7 lists the alarms and the actions required to eliminate the alarm Table 7 WLAN IP Telephony Manager 2245 active alarms and actions Maximum payload usage reached Reduce usage clear alarm Maximum telephone usage reached Reduce usage clear alarm Maximum Access Point usage reached Reduce usage clear alarm Press C to clear all alarms that can be cleared Network Status screen The WLAN IP Telephony Manager 2245 is connected to the Ethernet network LAN The information about that connection is provided on the Network Status screen The screen displays information about the Ethernet network This information can help troubleshoot network problems To access the Network Status screen select Network Status from the System Status Menu screen The Network Status screen is shown in Figure 12 on page 73 Troubleshooting 73 Figure 12 Network Status screen Network Status Hostname SUPU2 1 Address 16 8 6 61 Ethernet Address 66 96 7A 66 77 15 Net 188 full System Uptime 6 days 62 34 Max calls 886 RX bytes packets errors drop fifo alignment multicast 432891547 4112196 6 6 6 6 1321217 TX bytes packets errors drop fifo carrier col
46. agging to give priority to tagged packets For UDP UNIStim and RTP packets going from the wireless handset to the network the WLAN IP Telephony Manager 2245 replaces the SVP protocol number 0x77 with the UDP number 0x11 For packets going from the network to the wireless handset the protocol number is changed from Ox11 to 0x77 There can be no Layer 3 routing in the path because packets that traverse the network between the wireless handset and the WLAN IP Telephony Manager 2245 are not standard IP packets the packets use a non standard protocol number Therefore the wireless handsets and WLAN IP Telephony Managers 2245 must be in the same logical subnet Overview 36 e RTP packets between the wireless telephone and the WLAN IP Telephony Manager 2245 always contain 30 milliseconds ms worth of voice regardless of what has been configured on the BCM The WLAN IP Telephony Manager 2245 repackages the RTP packets to conform to the size that has been configured in the BCM This provides more efficient use of the available RF bandwidth at the expense of slightly increased jitter and latency e The WLAN IP Telephony Manager 2245 is configured with a maximum allowable number of simultaneous media streams on a single AP The WLAN IP Telephony Manager 2245 keeps track of the number of media streams on each AP and blocks calls to and from a wireless handset that would exceed the configured capacity e There is a keep alive packet exchange that
47. anges Reset the system in one of two ways e Reset the system from the SVP II Configuration screen a Select Reset from the SVP II Configuration menu A prompt appears asking if the configuration is to be saved Are you sure lt Y N gt Figure 7 SVP Configuration screen with reset prompt SUP II Configuration Hostname SUP ALPHA THURLBY Address 280 280 280 220 Phones per Access Point 3 BH2 11 Hate Automat ic SUP II Master 208 280 280 228 Pirst Alias IP Address 26 20 20 94 Last Alias IP Address 20 20 20 96 SUP II Mode Metlink IP Ethernet link auto negotiate System Locked H Maintenance Lock Inactivity Timeout min gt 2B Reset C Reget all SUP servers Enter Change Send ll ESC Exit Use Arrow Keys to Move Cursor b Enter Y to save changes or N to disregard changes e Power off the WLAN IP Telephony Manager 2245 then power it on again Note If Maintenance Lock is on you can exit from the configuration screens and from gt Telnet with no warning that you must reset the system However if a user tries to make a call from one of the IP Handsets 2210 2211 he or she will see SYSTEM LOCKED on the LCD of the handset Users cannot make calls until the WLAN IP Telephony Manager 2245 is reset Once the reset is complete you will see the screen shown in Figure 8 on page 54 Telnet connection During reset the WLAN Handsets 2210 2211 display shows SVP has no response then No Net The
48. apabilities Table 2 Roaming and handover capabilities summary IP address wssinuse Roaming capability Handover _ Buc NON jM f DHCP Yes if the wireless handset is power cycled between subnets Access Point The 802 11b APs provide the connection between the wired Ethernet LAN and the wireless 802 11 LAN APs work in all markets and must be positioned in all areas where the WLAN handsets are used The number and placement of APs affects the coverage area and capacity of the WLAN IP Telephony system Typically the requirements for use of WLAN Handsets 2210 2211 are similar to those of other wireless data devices The APs must be SVP compliant to support QoS For a list of supported APs refer to Appendix A Compatible Access Points on page 77 When a user on an active call is moving about the call switches from one AP to another in the subnet This changeover is transparent to the user Overview 39 It is essential to know where to install the APs to provide effective coverage for the WLAN handsets The first step 1s to define exactly where the coverage is needed which requires a site survey Refer to Appendix D Provisioning on page 113 for information on site planning Tips A site survey must be performed before installing a wireless LAN Nortel Networks also recommends a site survey when an existing network structure is modified or when physical changes are made to a site Nortel Netw
49. at corresponds to the Default Key that was entered above Press Select and enter the encryption key as a sequence of hexadecimal characters Use the 2 and 3 keys to access hexadecimal digits A F Use softkeys to advance to the next digit and backspace For 40 bit keys enter 10 digits for 128 bit keys enter 26 digits The display scrolls as needed Rotation Secret used for proprietary WEP key rotation if this feature 1s supported in the system e Cisco FSR to provide the highest level of security without compromising voice quality on Cisco Aironet WLAN APs the Fast Secure Roaming FSR mechanism has been implemented FSR is designed to minimize call interruptions for wireless handset users as they roam throughout a facility Existing Aironet 350 1100 and 1200 APs may require a firmware upgrade to support FSR Cisco FSR requires advanced configuration of the Cisco APs in the site See the Cisco representative for detailed documentation on configuring the APs and other required security services on the wired network To configure Cisco FSR in the wireless handset enter a Radius Server username and password into each wireless handset Username enter a username that matches an entry on the Radius Server Usernames are alphanumeric strings and can be entered using the alphanumeric string entry technique See Making an alphanumeric string entry on page 61 Password enter the password that corresponds to this Username Terminal
50. atedly 2 A B C a b and c are displayed Table 5 shows the keys to use to enter non numeric characters or other characters not represented on the keypad Table5 Keys to enter non numeric characters Sheet 1 of 2 To enter se ooo o WLAN Handsets 2210 2211 configuration 62 Table 5 Keys to enter non numeric characters Sheet 2 of 2 To enter When the correct entry appears press the right arrow to move to the next character Repeat for each digit letter of the entry Press the Save softkey to save the entry and return to the menu Press the Cncl key to abort and return to the menu without saving any changes Admin Menu options Table 6 lists the Admin Menu options Detailed descriptions of each option follow the table Note The IP Handsets 2210 2211 configuration menu can differ from the items listed in gt Table 6 if the firmware has not been updated Refer to the guide that accompanies the handset for configuration settings until the firmware is updated The default settings are indicated with an asterisk Table 6 Admin Menu options Sheet 1 of 2 Admin menu option 2nd level 3rd level 4th Level IP Address Use DHCP Static IP IP TFTP Server IP OAI Server IP Default Gateway Subnet Mask SVP Server IP Server 1 IP Server 1 Port Server 2 IP Server 2 Port Static Entry Learn Always License Set Current Management WLAN Handsets 2210 2211 configuration 0000000 conf
51. ayed Walk around the site to determine supported data rates one AP at a time In any location use the right arrow key to display the second best AP Use the right arrow key again to display the third best and then the fourth best The left arrow key returns the display back to the first best AP Each data rate 1 2 5 5 or 11Mbit s supported by the AP is shown The rates that are in the Basic Rate set sometimes referred to as required rates are indicated by a b following the rate number The Supported and Basic data rates should be the same on all APs and as is appropriate for the site Note The wireless handset remains in Site Survey mode until it is powered off 3 When testing is complete press Power Off End Call to power off the wireless handset Note Numbers racing across the wireless handset display indicate AP information 1s gt being obtained A Waiting message indicates the system is not configured properly and the wireless handset cannot find any APs Appendix C Testing the WLAN Handsets 2210 2211 112 Appendix C Testing the WLAN Handsets 2210 221 1 113 Appendix D Provisioning Site survey To conduct a site survey set up an AP at a particular location Use a computer equipped with a WLAN device and site survey software or a WLAN Handset 2210 2211 operating in Site Survey mode to measure the strength of the signal from the AP Move the wireless device around and repeat the measurements to determin
52. ber DN of the handset To configure this display place the set in the idle state Press the FCN key Select Extension from the menu using the up and down arrow buttons on the left of the set Press OK A screen appears 4 Enter your the DN under New Ext on this screen WLAN Handsets 2210 2211 configuration 71 Troubleshooting This section describes options for troubleshooting your WLAN system and its devices For site and deployment information refer to Appendix D Provisioning on page 113 Troubleshooting the WLAN IP Telephony Manager 2245 Options on the System Status Menu screen provide a window into the real time operation of the components of the system Use this data to evaluate system function and to troubleshoot areas that may be experiencing problems The System Status Menu screen is shown in Figure 11 Figure 11 System Status Menu screen System Status Menu Hostname SUPU2 1 Address 18 8 8 61 Error Status Network Status Software Uersions Enter Select ESC Exit Use Arrow Keys to Move Cursor The following options can be selected e Error Status displays alarm and error message information e Network Status displays information about the Ethernet network to which the WLAN IP Telephony Manager 2245 1s connected e Software Versions lists the software versions for the WLAN IP Telephony Manager 2245 Error Status screen The Error Status screen displays any alarms that indicate
53. built for a specific purpose such as a radiology lab might have been converted into something completely different such as a conference room The blueprint may also show areas proposed for future building expansion e Mark possible wireless handset usage locations on the blueprint and refer to the marked blueprint during the physical walk through and survey Walk through and survey Conduct a physical walk through and survey e Document any items or materials near a proposed AP location that might interfere with reception or transmission and affect wireless handset performance such as metal shelving e Document stock and inventory levels current environmental conditions and any materials that may interfere with wireless handset transmissions Appendix D Provisioning 115 RF transmission testing Once the APs have been installed and configured it is necessary to measure the strength of the RF transmissions Signal strength testing ensures that all usage areas have adequate coverage This can be performed in two ways e Use the WLAN Handsets 2210 2211 to determine AP signal strength using the Site Survey mode e Use two portable computers with wireless hardware operating on a point to point basis Using diagnostic software provided by the AP vendor a coverage area for a potential AP can be determined by keeping one portable computer in one place and moving around with the other computer Check with the vendor as to what tools ar
54. ce with the following This device conforms to Directive 1999 5 EC on Radio Equipment and Telecommunications Terminal Equipment as adopted by the European Parliament And Of The Council This is a class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures Hereby Nortel Networks declares that this equipment is in compliance with the essential requirements and other relevant provisions of Directive 1999 5 EC Information is subject to change without notice Nortel Networks reserves the right to make changes in design or components as progress in engineering and manufacturing may warrant This equipment has been tested and found to comply with the European Safety requirements EN 60950 and EMC requirements EN 55022 Class A and EN 55024 These EMC limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial and light industrial environment WARNING This is a class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures The above warning is inserted for regulatory reasons If any customer believes that they have an interference problem either because their Nortel Networks product seems to cause interference or suffers from interference they should contact their distributor immediately The distr
55. d are configured by network administrators with settings that are appropriate for a given network environment Overview 32 The IP related parameters of the WLAN Handsets 2210 2211 can be configured manually or through a DHCP Server RFC 1541 and RFC 1533 The DHCP Server can be on either side of the firewall according to the site administrator s preference The DHCP Server is optional if the WLAN handsets and WLAN IP Telephony Manager 2245 are statically configured Each wireless handset effectively uses two IP addresses in the wireless subnet One is for the physical set and one is the second alias IP address that is used on the WLAN IP Telephony Manager 2245 Server A contiguous block of addresses equal to the number of handsets supported must be marked as unavailable for distribution when you allocate addresses in a subnet scope on the DHCP Server The DHCP Server can require specific configuration modifications when multiple WLANs are connected to a single Wireless Security Switch WSS Refer to the documentation that accompanies the specific WSS being used for any special DHCP configuration requirements The WLAN handset searches for server configuration in the options listed in Table 1 The wireless handset uses the DHCP options listed when DHCP use is enabled Table 1 DHCP options Opin Meaning s msee e PS OOo When the patch is applied to Release 3 6 or when Release 3 7 or later is running two new field
56. e 6 Figure 6 Change Password screen e Password Change Hostname SUP_ALPHA_THURLBY Address 206 20 20 226 Old Password gu Pansa re om om jd omi o m Re Om REOR OE d mb nds Confirm New Password sessesresesercchr HH et Password u Set Password on all SUP servers Enter amp elect ESC Exit lise firrow Keys to Move Cursor 553 AAA2A04 ll Enter the old password Enter the new password The password parameters are as follows e must be more than four characters in length e first character must be a letter e other characters can be letters or numbers e dashes spaces and punctuation marks are not allowed alphanumeric only Confirm the new password Select Set Password and press Enter Alternatively press the S key on the keyboard Reset the WLAN IP Telephony Manager 2245 in order to save the configuration parameters Follow the steps in Saving the configuration on page 53 to save the configuration Tips Record the password and keep it in a safe place If the password is forgotten contact Nortel Networks for assistance WLAN IP Telephony Manager 2245 configuration 53 Saving the configuration Once any change is made to the configuration of the WLAN IP Telephony Manager 2245 the system must be re booted reset for the change to take effect You can make all configuration changes necessary on the Network Configuration SVP II Configuration and Change Password screens and then reset the system to save ch
57. e FTP prompt type binary Result A confirmation message appears 5 At the FTP prompt use the put command to transfer the functional code file to the client server or WLAN Application Gateway 2246 Rename the file before loading it into the WLAN Application Gateway 2246 The download file is named MOG700 bin Rename the file fnctla bin Example put mog700 bin fnctla bin After files are transferred use the Quit command to quit FTP Navigate to the NetLink OAI System screen for the WLAN Application Gateway 2246 Select System Status O O N QO Select Software Versions to verify that software versions for the WLAN Application Gateway 2246 are correct Appendix B WLAN Application Gateway 2246 104 10 Reset the system through the OAI Box Configuration screen in order to restore Maintenance Lock to N Note A GUI FTP client can be utilized instead of the described command line FTP procedure TFTP software updates for MOG600 Systems The WLAN Application Gateway 2246 uses proprietary software programs The software versions running on the system components can be displayed through the System Status screen of the WLAN Application Gateway 2246 Nortel Networks provides information about software updates and how to obtain the software for example downloading from the Nortel Networks web site Follow the steps to load software updates for MOG600 systems Loading software updates for MOG600 Systems Install a TFTP Server
58. e Nortel Networks WLAN IP Telephony Manager 2245 and optionally a Trivial File Transfer Protocol TFTP Server The WLAN Handsets 2210 2211 accept IP address configuration parameters either from manual configuration or from a Dynamic Host Configuration Protocol DHCP Server DHCP automatic discovery mode provides WLAN IP Telephony Manager 2245 and TFTP Server IP addresses to the WLAN Handsets 2210 2211 In addition DHCP allows the Unified Manager UM and BCM Monitor to recognize the WLAN Handsets 2210 2211 as such The BCM can be the DHCP Server or a separate DHCP Server can be installed in the network The 802 11b protocol provides no mechanism for differentiating audio packets from data packets The WLAN IP Telephony Manager 2245 provides a Quality of Service QOS mechanism that is implemented in the WLAN Handsets 2210 2211 and the Access Points APs to enhance voice quality over the wireless network The WLAN IP Telephony Manager 2245 gives preference to voice packets over data packets on the wireless medium increasing the probability that all voice packets are transmitted efficiently and with minimum or no delay The WLAN Handsets 2210 2211 use the TFTP Server to update the wireless telephone firmware over the 802 11b WLAN Note In this document Nortel Networks WLAN IP Telephony Manager 2245 refers to the SpectraLink Voice Priority SVP Server Note For the purposes of this book it is assumed that site planning and deployment is
59. e io RE eR Ee Rop eh EROR SR 9 eed 39 IP addressing with DHCP 2 uda qeqed ddp 83 op roo olere e e RC ice 40 we ULC Shs 282 oo ac ndo Edge dd ee ee ee ae ee ee RA 40 WLAN IP Telephony Manager 2245 installation 41 Preparing to install the WLAN IP Telephony Manager 2245 41 Required materials eenda tes i es ORE I dob de E Rr e E Edo seeds d 41 Pre installation checklist 44433 754 495 3E 64455446850 RICE CR EO 3 42 Mounting the WLAN IP Telephony Manager2245 0000 eee 42 Wall mounting the WLAN IP Telephony Manager 2245 42 Rack mounting the WLAN IP Telephony Manager 2245 lus 43 WONMECING OTE LAM 452452604 ORO IER RC EE Re 0065540040 ER RC e 43 Connecting the power amp reaenamkqere m EE RRRRARRERARRE FAO ER GU AUR RR 43 Removing a WLAN IP Telephony Manager 2245 less 43 WLAN IP Telephony Manager 2245 configuration 45 Connecting to the WLAN IP Telephony Manager 2245 ee eens 45 Connecting through a serial port 20 00 eee 45 Connecting through a Telnet session 0 es 46 NetLink SVP II System menu 0 00 eee eee 47 Configuring the WLAN IP Telephony Manager 2245 00 cee eee 47 Configuring the network 0 000 cece eee hrs 48 Configuring the SVP Il 2 0 20 ccc eee eens 50 Chanding me PASEO 22k sence sce eek OR CR Sod awe Ede ede bene a ous 52
60. e number of packets discarded by the Ethernet controller because of a Cyclic Redundancy Check CRC error Viewing Telephone Line Status The Telephone Line Status screen shows which wireless handsets are communicating with the WLAN Application Gateway 2246 From the System Status Menu screen select Telephone Line Status The WLAN Application Gateway 2246 displays up to 16 telephone lines at one time See Figure 29 Move to the next group of 16 lines by using the arrow keys Figure 29 Telephone Line Status screen direct HyperT erminal File Edit View Call Transfer Help Dis als sole e Telephone Line Status Hostname sink 00a45b IP Address 10 13 0 67 WT MAC Extension 00 90 7a 00 94d 43 Configured Not Configured Configured Configured Configured Configured Configured Configured Configured Configured Configured Configured Configured Configured Configured S Search Esc Exit Use Arrow Keys to Move Cursor Connected 1 29 23 VT100 9500 amp N 1 SCROLL CAPS NUM Capture Pint echo AAA1357 tif The following information is displayed on the Telephone Line Status screen WT MAC the MAC address of the WLAN Handset 2210 2211 that was entered when the wireless handset was configured Name Extension these fields contain the data entered at configuration Phone No ChkIn indicates the WLAN Handset 2210 2211 is not using the application function ChkIn indicates the WLAN Handset 2210 2211 1
61. e provided and what approach is recommended for deploying their APs Example of AP placement Figure 32 on page 116 shows an example of an AP placement diagram Appendix D Provisioning 116 Figure 32 Sample AP placement diagram ung sim s epeag Ge GEZOS E i x X RUM ga eee So 4 E r Baak arg B PUES wg p h a x CERA E 553 AAA2411 lif Appendix D Provisioning 117 Solving coverage issues Resolve coverage issues by adding or relocating APs or both Solving overlap issues Resolve overlap issues by reassigning channels to the APs or by relocating the APs Like channels require 15 20 dBm separation See Figure 33 Figure 33 Channel assignment Direct Sequence 22 MHz wide stationary channels 3 non overlapping channels 3 Access Points can occupy the same area Like channels require 15 20 dBm separation Channel 3 4 5 6 7 8 9 10 1 12 13 eee enini a Pu E ga D LSS 4 Frequency e463 E53 A ee 2 tif Note Refer to the AP vendor documentation for more information on overlap Appendix D Provisioning 118 Appendix D Provisioning Index A Access Point general parameters 38 using differing subnets and WSS 37 using the same subnet as handsets 37 Admin Menu 61 Admin Menu options Admin PW 68 ESSID 65 IP Address 63 License Management 65 OAI on off 68 Regulatory Domain 66 Restore Defaults 66 Security 66 Site Survey mode
62. e the optimum number and best locations for the APs This method helps identify dead zones and areas where building materials or other factors affect the performance of the network Site Survey mode Site Survey mode is used to check the signal strength from APs When you select Site Survey mode the WLAN Handsets 2210 2211 remain in this mode until they are powered off During configuration press the right arrow to skip this mode The WLAN Handsets 2210 2211 Site Survey mode displays negative dBm levels These levels represent the strength of the received signal Received Signal Strength Indication RSSI from an AP The RSSI information aids in determining if WLAN coverage is adequate For information on using the Site Survey mode refer to Appendix C Testing the WLAN Handsets 2210 2211 on page 109 Note The WLAN Handsets 2210 2211 do not require connectivity to a WLAN IP Telephony Manager 2245 or the BCM to enable the Site Survey mode to be used The minimum configuration required is the ESSID of the WLAN or test AP and the WEP keys if applicable Site certification Ensure the wireless handsets are adequately supported by the site Conduct a site survey Note any areas where coverage is conflicting or inadequate Note any system difficulties and work with the system administrator to determine the cause and possible remedy Refer to Conducting an effective site survey on page 114 for information on conducting a site survey
63. ee 114 Network USagO c 114 Mobility requirements leere I RII 114 micis APTE 114 Walk through and survey ago ded Edo X E ER CR MOL RC 114 HF transmission testing cler 115 Solving coverage SSuUeS 422a d E qoe dU See acc p Go bod acd paces 117 Som Oven ISSU S oua aq nada 90 dX EopIPE EROR qp de Eri S ROT a a 117 M cuiua aaor ac 3x ro a a edad d RR aa d 119 Installation and Configuration Guide Figures Figure 1 Figure 2 Figure 3 Figure 4 Figure 5 Figure 6 Figure 7 Figure 8 Figure 9 Figure 10 Figure 11 Figure 12 Figure 13 Figure 14 Figure 15 Figure 16 Figure 17 Figure 18 Figure 19 Figure 20 Figure 21 Figure 22 Figure 23 Figure 24 Figure 25 Figure 26 Figure 27 Figure 28 Figure 29 Figure 30 Figure 31 Figure 32 Figure 33 Basic network configuration llle 30 WLAN IP Telephony Manager 2245 front panel llle 34 NetLink SVP II System menu 2 0 0 ee e 47 Network Configuration screen 0 cc eee 48 SVP II Configuration screen aa 0000060844 ECCO RE ORC 04040 E em de was 50 Change Password screen llli eee 52 SVP Configuration screen with reset prompt n nananana aana aaa 53 Telnet screen after reset llle 54 peel UU eee ee ee ee eee ee ee ee eee ee eee ad 37 3 58 WLAN Handset 2210 2 22 eta enheeesda de dbehebeae deans edd idend co 59 System Status Menu SCreen llle 71 Network Stat
64. er d do ee 9 81 Pre netalaton CHODUISE aa cena ikea nu ee meo Ro eee end Esi AUR OK OU eases 81 Mounting the WLAN Application Gateway 2246 llle 82 Wall mounting the WLAN Application Gateway 2246 LL 82 Rack mounting the WLAN Application Gateway 2246 82 Connecting to the LAN uaoakckERZMTARhS ESQ ERAI E OERAEREADRC REPRE AUR ERRARE Edna 82 Connecting Me DONE aaa pad dd a4 E3335 94 ERRARE RAE Rt b ERI ER oed e 83 Connecting to the Application Server llle 83 Connecting through the LAM i iua hoeded d dos R3 o VH Bon dor dro dec Rede d 83 Connecting through an RS 232 port 0 0 eee 84 Connect through a modem 4 aa ceo oreo 4 ERR o OCA e dct de RC de 85 Brusiponme oases 86 Connecting to the WLAN Application Gateway 2246 sssn 86 Connecting through a serial port uices oan aco Rega RCr P RERC ACC ACRRR REOR us 5 87 11 Installation and Configuration Guide 12 Contents Configuring the WLAN Application Gateway 2246 llssnn 88 Contouring Me Ae 23643 4 94 ede bore esp exi Rp dd dod cae hoes 89 Configuring the network 0 0c eee ee eens 90 Continuing configuration through Telnet 0 00 0 cee eee 91 Connecting through Telnet anaana e eee eens 91 Configuring the Telephone Line 0 00 cece ees 93 Deleting a WLAN Handset 2210 or 2211 2 1 es 94 Searching fora WLAN Hand
65. errors heartbeat late collision repeated collision underrun carrier drop packets dropped due to insufficient memory fifo underrun occurred during transmission Troubleshooting 74 carrier carrier lost during transmission collisions packets deferred delayed due to collision e SVP II Access Points in Use number of APs used by WLAN handsets either in standby or in a call Last is current Max is the maximum number in use at one time e SVP II Access Points in Calls number of APs with WLAN handsets in a call SVP II Telephones in Use number of WLAN handsets in standby or in a call e SVP II Telephones in Calls number of WLAN handsets in a call e SVP II SRP Audio Delay SRP audio packets whose transmission was momentarily delayed Lost SRP audio packets dropped due to insufficient memory resources Software Version Numbers screen The Software Version Numbers screen provides information about the firmware version currently running on the WLAN IP Telephony Manager 2245 This information helps to determine if the most recent firmware version is running This information assists Nortel Networks Technical Support in troubleshooting firmware problems To access the Software Version Numbers screen select Software Version from the System Status Menu The Software Version Numbers screen is shown in Figure 13 Figure 13 Software Version Numbers screen S
66. es Language The menus and screens of the WLAN Handsets 2210 2211 display in English only International characters are supported for BCM prompts depending on the market profile BCM based prompts display in English French and Spanish Wired Equivalent Privacy The WLAN Handsets 2210 2211 support Wired Equivalent Privacy WEP as defined by the 802 11b specification WEP increases the security of the wireless LAN to a level similar to a wired Ethernet LAN WEP is turned on and off using the APs Loss of signal If a wireless handset is out of range of all APs it waits 20 seconds for a signal to return If a signal is not re acquired within 20 seconds the wireless handset loses connection to the BCM and any calls are dropped When the wireless handset comes back into range of an AP it re establishes a connection to the BCM and goes through the system registration process Note If a wireless handset is out of contact with the system for four seconds during the UNIStim messaging process worst case scenario then a UNIStim failure could result This can cause the wireless handset to lose the UNIStim association with the BCM WLAN Handsets 2210 2211 configuration 57 Codecs The WLAN Handsets 2210 2211 are compatible with the G 711 and G 729a ab codecs No configuration is required on the wireless handsets If the WLAN Handsets 2210 2211 are registered to the same BCM as IP Phone 200x sets then the system administrator must co
67. esents negative dBm Lower numbers represent stronger signals For example a displayed value of 40 indicates 40dBm and is a stronger signal than a display of 50 which indicates 50dBm At least one AP should have a reading stronger than 70 dBm in all areas e Detect overlap or conflicts Press FCN to toggle to the Chnl function that shows the channel number of the APs Use this information to detect overlaps or conflicts in AP signaling XXX1 ZZ XXX2 ZZ XXX3 ZZ XXX4 ZZ Chnl XXXI through XXXA are the last four digits of the MAC address of the APs ZZ is the channel number that the AP is using Make note of any areas that have APs that are in contention for the same channel It is preferable that no overlaps exist anywhere in the site If the Site Survey mode indicates two APs using the same channel then at least one other AP must be at least 10 dBm stronger than the other two APs to prevent channel conflicts e Confirm supported data rates Press FCN to toggle to the Detl function which shows details of the specific AP Use this information to confirm signal strength and supported data rates 8 FULL MAC dB Ch 1b2b5b11b Detll 1s the number 1 4 of the AP Full MAC is the MAC address of the AP Appendix C Testing the WLAN Handsets 2210 221 1 111 dB is the signal strength of the AP Chis the channel of the AP 1b2b5b11b is an example of the data rate that may be displ
68. ess of the Syslog Server Maintenance Lock indicates if the WLAN IP Telephony Manager 2245 is in Maintenance Lock mode SendAll in a system with multiple WLAN IP Telephony Managers 2245 the SendAll option is provided to speed configuration and ensure identical settings The S SendAll option enables configuration parameters of the selected field to be sent to every WLAN IP Telephony Manager 2245 on the LAN SendAll can only be used after the IP address is configured on each WLAN IP Telephony Manager 2245 using a serial connection If identical configuration parameters are to be used for all WLAN IP Telephony Managers 2245 configure only the IP address and custom hostname if desired on each WLAN IP Telephony Manager 2245 using the initial serial connection Then connect through the LAN to this WLAN IP Telephony Manager 2245 and use SendAIl to transmit identical configuration options of each field to all WLAN IP Telephony Managers 2245 Note If SendAIl is used on the system all passwords must be identical Do not change the password at the initial configuration if the SendAIl option will be used Use the default password and change it globally if desired after a LAN connection is established for all WLAN IP Telephony Managers 2245 If you want independent administration of each WLAN IP Telephony Manager 2245 the passwords can be set during initial configuration WLAN IP Telephony Manager 2245 configuration 50 3 Reset the WLAN IP Te
69. ews Transfer Protocol Off Premises Extension Open Service Interconnection Open Shortest Path First Password Authentication Procedure Private Branch Exchange Peripheral Component Interconnect Slot Partial Double Density Public Data Network Perfect Forward Secrecy Per Hop Behavior Packet Output Filter Post Office Protocol Point to Point Protocol Point to Point Protocol over Ethernet Point to Point Tunneling Protocol Primary Rate Interface Public Switched Telephone Network Permanent Virtual Circuit Quality of Service Quote of the day server Q reference point signalling Remote access service Routing Information Protocol Receive Loudness Rating Installation and Configuration Guide Preface RTP SAP SAPS SDRAM SHA SLA SLR SMB SMDS SMTP SNMP SPID SR SS SSL SIP SUNNFS TAPI TCP IP TE TEI TFTP TOS TPE TTL UNISTIM UDP VLAN VoIP VPN WAN WFQ WINS NOO08588 1 0 Remote Procedure Call Realtime Transport Protocol Service Advertising Protocol station Auxiliary Power Supply Synchronous Dynamic Random Access Memory Secure Hash Algorithm Service Level Agreement Send Loudness Rating Server Message Block Switched Multimegabit Data Service Simple Mail Transfer Protocol Simple Network Management Protocol Service Profile Identifier Static Route Static Service Secure Sockets Layer Shielded Twisted Pair SUN Network File System Telephony Application Program Interface Transmission
70. fied Select one of the following identification options Enter the IP address of the master of the WLAN IP Telephony Managers 2245 in each WLAN IP Telephony Manager 2245 group Include the periods used in the IP address Enter DHCP Ensure that the IP address of the master WLAN IP Telephony Manager 2245 has been configured in the DHCP Server and configure the other WLAN IP Telephony Managers 2245 to obtain the information from the DHCP Server Enter DNS Ensure that the IP address of the master WLAN IP Telephony Manager 2245 has been configured in the DNS Server and configure the other WLAN IP Telephony Managers 2245 to retrieve this information from the DNS Server WLAN IP Telephony Manager 2245 configuration 51 First Alias IP Address Last Alias IP Address enter the range of IP addresses that this WLAN IP Telephony Manager 2245 can use when acting as a proxy for the wireless handsets Programming note All alias addresses must be on the same subnet as the WLAN IP Telephony Manager 2245 The IP addresses cannot be duplicated on other subnets or WLAN IP Telephony Managers 2245 There is no limit to the number of IP addresses that can be assigned but the capacity of each WLAN IP Telephony Manager 2245 is 500 wireless handsets SV P II Mode select NetLink IP Ethernet link select auto negotiate unless there 1s a need to specify the link speed System Locked use this option to take the system down for maintenance
71. formation on configuring a static IP address on a WLAN IP Telephony Manager 2245 Refer to Configuring the network on page 48 for information on configuring a static IP address for a WLAN Application Gateway 2246 Refer to IP Address menu on page 63 for information on configuring a static IP address on the WLAN Handsets 2210 2211 Refer to the vendor specific documentation for information on assigning IP addresses to the APs Tip Record the static IP address assignments and store them in a safe place Overview 40 IP addressing with DHCP A pool of alias IP addresses must be configured on the WLAN IP Telephony Manager 2245 for the use of the wireless handsets Refer to Functional description on page 35 for information on IP addresses on the WLAN IP Telephony Manager 2245 The use of a 22 bit subnet mask provides IP addresses for approximately 500 wireless handsets 1024 nodes Allocate a pool of an equal number of IP addresses on the DHCP Server and WLAN IP Telephony Manager 2245 for the wireless handsets For example 142 223 204 1 to 142 223 205 254 are allocated on the DHCP Server for the use of the wireless handsets 142 223 206 1 to 142 223 207 254 are configured on the WLAN IP Telephony Manager for IP aliases for the wireless handsets Ensure that all these IP addresses are reserved on the DHCP Server for the use of the wireless handsets and not assigned to any other device Programming Records Use the WLAN Program
72. ge the download process by staggering the times the wireless handsets download the firmware The TFTP Server must be capable of supporting multiple TFTP sessions Nortel Networks has tested the following TFTP Servers They are listed in order of preference e Nortel Networks TFTP Server Optical Network Management System ONMS application e 3COM TFTP e PumpkinTFTP e SolarWinds TFTP WLAN Handset 2210 2211 firmware upgrade Assuming the IP address of the TFTP Server has been configured on the WLAN Handsets 2210 2211 each time a WLAN handset is powered on the following occurs 1 The WLAN handset checks its version of firmware against the firmware on the TFTP Server which takes less than two seconds on a quiet network 2 Ifthe firmware versions are different the WLAN handset downloads the new firmware from the TFTP Server This process takes about 30 seconds 3 Ifthe TFTP Server is offline or unreachable the WLAN handset tries for about ten seconds before giving up and using its existing version of firmware DHCP Server For detailed DHCP Server instructions refer to the Configuring DHCP chapter of the Programming Operations Guide N0008589 DHCP is a standardized protocol that enables clients to be dynamically assigned with various configuration parameters such as e P address subnet mask e default Gateway e other critical network configuration information DHCP Servers centrally manage such configuration data an
73. gt complete A general description of the process is provided This can assist you when troubleshooting See Appendix D Provisioning on page 113 Network configuration There are many possible configurations fora WLAN IP Telephony network A typical configuration is shown in Figure on page 30 Overview 30 Figure 1 Basic network configuration EZ server ae Ca WLAN IP Tele phony Manager peas SVP Ethernet switch WLAN IP Handset 2210 Access Access Point ie IP Phone 2004 WLAN IP Handset 2211 56 SAAS OO Hl The basic WLAN IP Telephony network consists of the following components e BCM call server e TFTP Server optional e DHCP Server optional e WLAN IP Telephony Manager 2245 e WLAN Handset 2210 2211 e Access Point AP BCM To support the WLAN Handsets 2210 2211 the BCM system must run Release 3 6 1 patch or later software versions BCM systems with 3 6 or earlier software versions must be upgraded to support the handsets TFTP Server A TFTP Server distributes firmware to the WLAN Handsets 2210 2211 and WLAN IP Telephony Manager 2245 It can reside on a different subnet than the BCM and APs The TFTP Server can be located on either side of the firewall Overview 31 If too many wireless handsets are attempting to download new firmware simultaneously the downloads can slow down or error messages can be returned To reduce the number of retries and error messages mana
74. ial damages including but not limited to loss damage or expense directly or indirectly arising from the customers use of or inability to use this telephone either separately or in combination with other equipment This paragraph however shall not apply to consequential damages for injury to the person in the case of telephones used or bought for use primarily for personal family or household purposes Installation and Configuration Guide This warranty sets forth the entire liability and obligations of Nortel Networks with respect to breach of warranty and the warranties set forth or limited herein are the sole warranties and are in lieu of all other warranties expressed or implied including warranties or fitness for particular purpose and merchantability Warranty Repair Services Should the set fail during the warranty period In North America please call 1 800 574 1611 for further information Outside North America contact your sales representative for return instructions You will be responsible for shipping charges if any When you return this telephone for warranty service you must present proof of purchase After Warranty Service Nortel Networks offers ongoing repair and support for this product This service provides repair or replacement of your Nortel Networks product at Nortel Networks option for a fixed charge You are responsible for all shipping charges For further information and shipping instructions In North
75. ibutor will assist with a remedy for any problems and if necessary will have full support from Nortel Networks NOO08588 1 0 Safety WARNING Only qualified service personnel may install this equipment The instructions in this manual are intended for use by qualified service personnel only Only qualified persons should service the system The installation and service of this hardware is to be performed only by service personnel having appropriate training and experience necessary to be aware of hazards to which they are exposed in performing a task and of measures to minimize the danger to themselves or other persons Electrical shock hazards from the telecommunication network and AC mains are possible with this equipment To minimize risk to service personnel and users the system must be connected to an outlet with a third wire Earth Service personnel must be alert to the possibility of high leakage currents becoming available on metal system surfaces during power line fault events near network lines These leakage currents normally safely flow to Protective Earth via the power cord Therefore it is mandatory that connection to an earthed outlet is performed first and removed last when cabling to the unit Specifically operations requiring the unit to be powered down must have the network connections exchange lines removed first Limited Warranty Nortel Networks warrants this product against defects and malfunctions du
76. igh leakage currents becoming available on metal system surfaces during power line fault events near network lines These leakage currents normally safely flow to Protective Earth ground via the power cord Therefore it is mandatory that connection to an earthed outlet is performed first and removed last when cabling to the unit Specifically operations requiring the unit to be powered down must have the network connections central office lines removed first Enhanced 911 Configuration gt Caution Warning Local state and federal requirements for Emergency 911 services support by Customer Premises Equipment vary Consult your telecommunication service provider regarding compliance with applicable laws and regulations Radio frequency Interference A Warning Equipment generates RF energy This equipment generates uses and can radiate radio frequency energy If not installed and used in accordance with the installation manual it may cause interference to radio communications It has been tested and found to comply with the limits for a Class A computing device pursuant to Part 15 of the FCC Rules and with ICES 003 CLASS A Canadian EMI Requirements Operation of this equipment in a residential area is not permitted and is likely to cause interference Repairs to certified equipment should be made by an authorized maintenance facility designated by the supplier Any repairs or alterations made by the user to this equipment or equip
77. iguration 63 Table 6 Admin Menu options Sheet 2 of 2 Admin menu option 2nd level 3rd level 4th Level Bso BesmeWwom Fewmeybma Wes weon Key Information Default Key Key Length Key 1 4 Poanse e maa Password Terminal type i2004 mem LLL OAI on off Enable OAI pe femmes o IP Address menu There are two modes in which the wireless handset can operate DHCP enabled or Static IP Select the mode for operation from the IP Address menu e Use DHCP use DHCP to assign an IP address each time the wireless handset is turned on If DHCP is enabled the wireless handset also receives all other IP address configurations from DHCP e Static IP allows a fixed IP address to be manually configured If this option is selected the wireless handset prompts for the IP addresses of each configurable network component When entering IP addresses enter the digits only including leading zeroes No periods are required Regardless of the mode in which the wireless handset is operating the following components must be configured e Phone IP the IP address of the wireless handset This is automatically assigned if DHCP is used If using Static IP configuration obtain a unique IP address for each wireless handset from the network administrator SVP Server IP the IP address of the master of the WLAN IP Telephony Manager 2245 group If using Static IP configuration this
78. ins the specific feature access for the handsets Information about using the features of the WLAN Handsets 2210 2211 is contained in the Nortel Networks WLAN Handset 2210 2211 User Guide In this document the following handsets are referred to generically as WLAN handsets Nortel Networks WLAN Handset 2210 e Nortel Networks WLAN Handset 2211 The WLAN Handsets 2210 2211 are very similar The differences are the following The WLAN Handset 2211 is slightly larger and more rugged than the WLAN IP Handset 2210 It is more suitable in an environment where it might be knocked or bumped for example in a warehouse The WLAN Handset 2210 is sleeker smaller and lighter and is more suitable for an office type environment The WLAN Handset 2211 has a slightly larger battery pack although the battery life is the same for both models The WLAN Handset 2211 supports the Push To Talk PTT feature PTT is not available on the WLAN Handset 2210 e The WLAN Handset 2210 does not have an adjustable ringer volume IP telephones This document references Nortel Networks IP Phone 2004 The IP Phone 2004 has a user card that explains the buttons on the device including the Feature button which is a softkey located under the display on the phone The Telephone Feature User Guide can be used with this telephone as most Business Communications Manager BCM features can be accessed from this telephone The IP Phone 2004 also has a display
79. ion Gateway 2246 serial port by using a cable that conforms to RS 232 standards for DTE to DTE connections null modem cable See Figure 17 Figure 17 RS 232 cable connection LAN Ethernet switch Application Server PC RS 232 port WLAN Application Gateway 2246 The WLAN Application Gateway 2246 uses the pins listed in Table 10 on the connector Table 10 Pins on the connector Carrier Detect Data OAI Receives Appendix B WLAN Application Gateway 2246 85 Connect through a modem Connect the modem to the WLAN Application Gateway serial port using a cable that conforms to RS 232 standards for DTE to DCE connections See Figure 18 Figure 18 WLAN Application Gateway 2246 connection through a modem LAN Ethernet switch Dedicated phone line RS 232 port WLAN Application Gateway 2246 Appendix B WLAN Application Gateway 2246 86 Configuration This section explains how to configure the WLAN Application Gateway 2246 For an overview of the WLAN Application Gateway 2246 refer to WLAN Application Gateway 2246 on page 79 For information on installing the WLAN IP Telephony Manager 2245 refer to Installation on page 80 Tasks Connect to the WLAN IP Telephony Manager 2245 Connecting to the WLAN Application Gateway 2246 on page 86 Configure the WLAN IP Telephony Manager 2245 Configuring the WLAN Application Gateway 2246 on page 88 Change the password Connecting to the WL
80. irmware upgrade on page 31 WLAN Handsets 2210 2211 configuration 66 Restore Defaults The Restore Defaults option resets all user and administrative parameters to their factory defaults During configuration press the right arrow to skip this mode Site Survey mode Site Survey Mode is used to check the signal strength from APs Site Survey Mode must be set to 10 to make a connection When Site Survey Mode is selected the wireless handset remains in this mode until it is powered off During configuration press the right arrow to skip this mode See Site survey on page 113 for more information on using this mode Regulatory Domain The Regulatory Domain defaults to North America on the wireless handset display FCC requirements dictate that the menu for changing the domain be available by password which in this case is the LINE button To change the domain press LINE and then enter the digits that represent the domain of the site Both digits must be entered The following are domain digits e 01 North America e 02 Europe except Spain and France and Japan e 04 Spain e 5 France gt Note As of this writing Spain and France are adopting the general European Regulatory rules Check with the wireless LAN administrator or supplier for the correct domain to enter in these countries Security The following are the security options e None disables any 802 11 encryption or security authentication mechanisms
81. is desired Wireless handsets are shipped without an Admin password Note If this option is selected on a wireless handset that already has a configured password and the Exit softkey 1s pressed with no entry the password is erased This means that the wireless handset will not require an Admin Password to access the Admin Menu Tip Record the wireless handset Admin password and store it in a safe place If the password is lost or forgotten contact Nortel Networks Technical Support Downloading the WLAN handset firmware All WLAN Handsets 2210 2211 are shipped with a generic firmware load that allows them to associate to a WLAN and download their functional firmware from a TFTP Server The wireless handsets do not function properly without downloading their appropriate firmware Note It is the customer s responsibility to download the firmware upgrades from the gt Nortel Networks web site to the TFTP Server WLAN Handsets 2210 2211 configuration 69 Pre download checklist The following requirements must be met to download firmware by over the air file transfer A wireless LAN must be properly configured and operational through the use of 802 11b SVP compliant wireless APs The Nortel Networks WLAN IP Telephony Manager 2245 must be connected to the network and completely operational A TFTP Server must be available on the network to load the appropriate firmware into the wireless handsets The ESSID you can get this from
82. is provided Do not allow anything to rest on the power cord Do not locate this product where the cord will be abused by persons walking on it Do not overload wall outlets and extension cords as this can result in the risk of fire or electric shock Never spill liquid of any kind on the product To reduce the risk of electric shock do not disassemble this product but have it sent to a qualified service person when some service or repair work is required Unplug this product from the wall outlet and refer servicing to qualified service personnel under the following conditions a When the power supply cord or plug is damaged or frayed b Ifthe product has been exposed to rain water or liquid has been spilled on the product disconnect and allow the product to dry out to see if it still operates but do not open up the product C If the product housing has been damaged d If the product exhibits a distinct change in performance Avoid using a telephone during an electrical storm There may be a remote risk of electric shock from lightning Do not use the telephone to report a gas leak in the vicinity of the leak Caution To eliminate the possibility of accidental damage to cords plugs jacks and the telephone do not use sharp instruments during the assembly procedures Save these instructions Installation and Configuration Guide International Regulatory Information The CE Marking on this equipment indicates complian
83. late is designed to provide the correct minimum spacing between units When mounting multiple units stack the units in the rack as closely as possible Connecting to the LAN Use an RJ 45 cable to connect the NETWORK port on the WLAN IP Telephony Manager 2245 to the connecting port on the Ethernet switch Connecting the power 1 Connect the power plug from the AC adapter to the jack labeled PWR on the WLAN IP Telephony Manager 2245 Warning Use only the provided Class II AC adapter with output 24V DC 1A 2 Plug the AC adapter into a standard AC outlet that is one that is compliant with local power supply to supply power to the WLAN IP Telephony Manager 2245 The system cycles through diagnostic testing and the LEDs blink for approximately one minute 3 When the system is ready for use verify the following The ERROR LED is off e Status 1 is blinking Removing a WLAN IP Telephony Manager 2245 1 Disconnect the power cables and LAN cables from the WLAN IP Telephony Manager 2245 2 Remove the failed device from the wall or rack mount WLAN IP Telephony Manager 2245 installation 44 WLAN IP Telephony Manager 2245 installation 45 WLAN IP Telephony Manager 2245 configuration This section explains how to configure the WLAN IP Telephony Manager 2245 SVP II Server For an overview of the WLAN IP Telephony Manager 2245 refer to WLAN IP Telephony Manager 2245 on page 33 For information on installing the
84. layed When the configuration procedure is complete the NetLink OAI System screen adds a Feature Programming option Also the OAI Line Configuration option is replaced by a Telephone Line Configuration option See Figure 23 Figure 23 NetLink OAI System screen with added options direct HyperT erminal File Edit View Call Transfer Help NetLink OAI System Hostname slnk_O0a45b IP Address 10 13 0 67 Status Menu OAI Box Configuration Network Configuration Feature Programming Telephone Line Configuration Change Password Enter Select Esc Exit Use Arrow Keys to Move Cursor Connected 1 00 08 VT100 9600 8 N 1 SCROLL CAPS NUM Capture Print echo AAA1348 tif Appendix B WLAN Application Gateway 2246 93 Configuring the Telephone Line Each WLAN Handset 2210 2211 that uses the application s features must be configured with its line number and MAC address The name and extension number of the WLAN Handset 2210 2211 user can be entered Obtain this information from the WLAN Handset 2210 2211 Planning Worksheet See Planning Worksheet for WLAN Handsets 2210 2211 on page 106 The WLAN Handsets 2210 2211 require special configuration This can include configuring options on the DHCP server or on the WLAN Handset 2210 2211 to allow it to communicate with the WLAN Application Gateway 2246 Be sure these setting are correct Refer to Configuring the WLAN Handsets 2210 2211 on page 60 for more information
85. lephony Manager 2245 in order to save the configuration parameters Follow the steps in Saving the configuration on page 53 to save the configuration Configuring the SVP II 1 Select SVP II Configuration from the NetLink SVP II System menu to configure additional options for WLAN IP Telephony Manager 2245 The SVP II Configuration screen appears see Figure 5 Figure 5 SVP II Configuration screen II Conf igurat ion SUP Hostname SUP ALPHA TIHURLBY Address 26 26 20 226 Phones per Access Point BHZ2 11 Hate Automat ic SUP II Master 246 280 280 226 First Alias IP Address 20 20 20 94 Last Alias IP Address 20 20 20 96 SUP II Mode Hetlink IP Ethernet link auto negotiate System Locked H Haintenance Lock Inactivity Timeout min gt 28 Rezet Reset all SUP servers Enter Change 55SendAll ESC Exit Use Arrow Keys to Mouse Cursor 553 AAAZ2403 tf 2 Configure the following fields with information provided by the network administrator Phones per Access Point enter the number of simultaneous calls supported for the type of AP AP specifications are described in Appendix A Compatible Access Points on page 77 e 802 11 Rate select Automatic to allow the wireless handset to determine its rate up to 11 Mbit s Select IMB 2MB to limit the transmission rate between the wireless handsets and APs SVP II Master the IP address of the master of the WLAN IP Telephony Manager 2245 group must be identi
86. lication has been assigned to a key that information appears on the feature list The Line keys on the WLAN Handsets 2210 2211 correspond to the six buttons on the IP Phone 2004 Refer to the Nortel Networks WLAN Handset 2210 2211 User Guide for details WLAN Handsets 2210 2211 configuration 60 Table 4 lists the keys of the IP Phone 2004 default settings and the corresponding key sequences on the wireless handsets Table 4 IP Phone 2004 mapping to the wireless handsets Wireless handset key IP Phone 2004 key sequence Call forward Line 6 Conference Line 5 Last number redial Line 4 Page General Line 3 Intercom Line 2 Intercom Line 1 Mute Hold Goodbye Directory Mute Fcn 1 Hold Goodbye Directory Fcn 2 Fcn 3 Fon 4 Inbox Fon 5 Outbox Quit Copy Inbox Outbox Quit Copy Softkey Softkey Softkey Softkey Fon 6 Fon 7 Fon 8 Softkey A Softkey B Softkey C Softkey D Context specific Context specific Context specific Context specific Configuring the WLAN Handsets 2210 2211 Provision the WLAN Handsets 2210 2211 on the BCM system in the same manner as an IP Phone 2004 Ensure you have the BCM firmware download completed before configuring the handsets For detailed information refer to P Line Description Installation and Operation 553 3001 365 Note The WLAN Handset 2210 2211 is identified as an IP Phone 2004 in the IP Terminal List when the set 1s offline WLA
87. lisions 1478261799 1311194 6 6 6 6 SUP II Sockets in Use Last Max SUP II Access Points in Calls Last Max SUP II Telephones in Use Last Max SUP II Telephones in Calls Last Max SUP II SRP Audio Delay Lost ESC to Exit The following information can be viewed Ethernet Address MAC address of the WLAN IP Telephony Manager 2245 hexadecimal e System Uptime the number of days hours and minutes since the WLAN IP Telephony Manager 2245 was last reset e Net the type of connection to the Ethernet switch currently utilized Displayed as 10 10BaseT or 100 100BaseT half duplex full duplex or auto negotiate e maximum calls number of calls that can be supported by the WLAN IP Telephony Manager 2245 depends on network speed e RX Ethernet statistics about the received signal during System Uptime bytes bytes received packets packets received errors sum of all receive errors long packet short packet CRC overrun alignment drop packets dropped due to insufficient memory fifo overrun occurred during reception alignment non octet aligned packets number of bits not divisible by 8 multicast packets received with a broadcast or multicast destination address e TX Ethernet statistics about the transmitted signal during System Uptime bytes bytes transmitted packets packets transmitted errors sum of all transmit
88. logy on IEEE 802 11 compliant WLANs APs use radio frequencies to transmit signals to and from the WLAN handsets Employees carry WLAN handsets to make and receive calls as they move throughout the building The WLAN handsets are used only on the premises they are not cellular phones Just like wired telephones the WLAN handsets receive calls directly receive transferred calls transfer calls to other extensions and make outside and long distance calls subject to corporate restrictions The radio frequencies use Spread Spectrum radio technology which comes in two variations e Direct Sequence DS e Frequency Hopping FH The WLAN Handsets 2210 2211 use Direct Sequence Spread Spectrum DSSS radio technology to optimize bandwidth and minimize jitter on the WLAN IP Telephony network The WLAN handsets are not compatible with FH The WLAN Handsets 2210 2211 on an 802 11b network operate at a transmission rate of up to 11 Mbit s in a DSSS system WLAN Handsets 2210 2211 configuration 56 WLAN Handsets 2210 2211 functions Table 3 describes the handset functions available during different states Table3 Handset functions available in idle and offhook states Idle state Offhook state FCN key The functions available are Mute the same as those on the IP Phone 2004 with the exception of handsfree Hold Goodbye Directory Inbox Outbox Quit Copy LINE key Intercom Intercom 3 4 5 and 6 are system programmed featur
89. lt V DC 1 amp A output Functional description The WLAN IP Telephony Manager 2245 provides the following services to the WLAN Handsets 2210 2211 It acts as a proxy for every WLAN handset that is all Unified Networks IP Stimulus UNIStim signaling and RTP media to and from the wireless handset pass through the WLAN IP Telephony Manager 2245 Except for the initial DHCP and TFTP sessions the wireless handsets only communicate with the WLAN IP Telephony Manager 2245 Each WLAN IP Telephony Manager 2245 is configured with an IP address with which all of the wireless handsets communicate In addition each WLAN IP Telephony Manager 2245 is configured with a pool of IP addresses When a wireless handset registers with a WLAN IP Telephony Manager 2245 the wireless handset is assigned one of the IP addresses from the pool All communication between this WLAN IP Telephony Manager 2245 and other devices BCM IP Phones gateways and other wireless handsets is always done through its pool of IP addresses In this sense the WLAN IP Telephony Manager 2245 acts as a Network Address Translation NAT The WLAN IP Telephony Manager 2245 has a single physical Ethernet interface and MAC address Therefore all of the IP addresses are mapped to a single MAC address The WLAN IP Telephony Manager 2245 tags and untags packets with the SVP header SVP packets have the protocol byte of the IP header set to 0x77 SVP compliant APs use this proprietary t
90. me slnk OO0a45b IP Address 10 135 0 67 Application Active Yes Error Status Network Status Software Versions x Telephone Line Status Enter Select Esc Exit Use Arrow Keys to Move Cursor Connected 1 41 41 vT100 9600 8 N 1 SCROLL CAPS NUM Capture Print echo AAA1355 tif The following options can be selected Application Active displays Yes when the application is communicating correctly with the WLAN Application Gateway 2246 Displays No when the application is not connected This field is read only and changes dynamically Error Status The only application specific error is No ECP heartbeat which means the application failed to send a heartbeat to the WLAN Application Gateway 2246 Network Status information about the connection to the LAN Refer to Viewing network status on page 98 Software Versions lists the software versions currently running on the WLAN Application Gateway 2246 Refer to Viewing software versions on page 101 Telephone Line Status information about the functioning of each wireless handset registered to the WLAN Application Gateway 2246 Refer to Viewing Telephone Line Status on page 100 Viewing network status The WLAN Application Gateway 2246 is connected to the Ethernet network referred to as the LAN The information about this connection displayed on the Network Status screen From the System Status Menu screen select Network Status The Network Stat
91. ment malfunctions may give the telecommunications company cause to request the user to disconnect the equipment Users should ensure for their own protection that the electrical ground connections of the power utility telephone lines and internal metallic water pipe system if present are connected together This precaution may be particularly important in rural areas Caution Users should not attempt to make such connections themselves but should contact the appropriate electric inspection authority or electrician Installation and Configuration Guide Hearing Aid Compatibility System telephones are hearing aid compatible as defined in Section 68 316 of Part 68 FCC Rules Repairs In the event of equipment malfunction all repairs to certified equipment will be performed by an authorized supplier Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment Important Safety Instructions The following safety instructions cover the installation and use of the Product Read carefully and retain for future reference Installation Warning To avoid electrical shock hazard to personnel or equipment damage observe the following precautions when installing telephone equipment Never install telephone wiring during a lightning storm 2 Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations
92. menu that provides quick access to listed features The WLAN Handsets 2210 2211 have a separate feature card that provides a quick reference for accessing the system through the handset The card also explains how to access the BCM features allowed by the system Features can be accessed either by entering the code on the dialpad or by using the menu on the handset display Information about configuring IP telephones is contained in the P Telephony Configuration Guide Installation and Configuration Guide 20 Preface Acronyms used in this guide This guide uses the following acronyms AAL ACD AH ANSI API ARP ASM ATA or ATA2 AUI AWG BERT BC BE BIOS BKI BLF BootP BRI BRU CAA CAC CAP CDP CHAP CIC CIR CLID COPS COS CSMA CD CSU NOO08588 1 0 Analog Access Lines Automated Call Distribution Authentication Header American National Standards Institute Application Program Interface Address Resolution Protocol Analog station module Analog Terminal Adapter Attachment Unit Interface American Wire Gauge Bit Error Rate Test committed burst excess burst Basic Input Output System Break in Busy Lamp Field Bootstrap Protocol Basic Rate Interface Backup and Restore Utility Centralized Auto Attendant Equal Access Identifier Code carrier code Central Answering Position T7316E KIM or M7324 CAP modules Coordinated Dialing Plan Challenge Handshake Authentication Protocol Carrier Identificati
93. ming Records spreadsheet a Microsoft Excel file to record settings for each handset The spreadsheet is located on the BCM documentation CD Use the recorded settings when you configure the handsets Refer to WLAN Handsets 2210 2211 configuration on page 55 for instructions on configuring the handsets Overview 41 WLAN IP Telephony Manager 2245 installation This section explains how to install the WLAN IP Telephony Manager 2245 For an overview of the WLAN IP Telephony Manager 2245 refer to WLAN IP Telephony Manager 2245 on page 33 For information on configuring the WLAN IP Telephony Manager 2245 refer to WLAN IP Telephony Manager 2245 configuration on page 45 Tasks e Prepare to install the WLAN IP Telephony Manager 2245 Preparing to install the WLAN IP Telephony Manager 2245 on page 41 Mounting the WLAN IP Telephony Manager 2245 Mounting the WLAN IP Telephony Manager 2245 on page 42 Connect to the Local Area Network LAN Connecting to the LAN on page 43 Connect the power Connecting the power on page 43 e Prepare to install the WLAN IP Telephony Manager 2245 Preparing to install the WLAN IP Telephony Manager 2245 on page 41 Mounting the WLAN IP Telephony Manager 2245 Mounting the WLAN IP Telephony Manager 2245 on page 42 Connect to the Local Area Network LAN Connecting to the LAN on page 43 Connect the power Connecting the power on page 43 Preparing
94. n The MAC address appears on the first line of the wireless handset display 12 characters The MAC address must be manually entered by typing the entire address including digits and colons e Name enter the user name assigned to the wireless handset This is for record keeping only it does not communicate the name to the Call Server or the WLAN Handsets 2210 2211 Extension enter the extension number assigned to the WLAN Handset 2210 or 2211 This is for record keeping only it does not communicate the extension number to the Call Server or the WLAN Handsets 2210 2211 Write the MAC address on the Wireless Handset Planning Worksheet See Planning Worksheet for WLAN Handsets 2210 2211 on page 106 Repeat Step 2 Step 3 and Step 4 for each wireless handset to be added or changed Press Esc to return to the NetLink OAI System screen Deleting a WLAN Handset 2210 or 2211 Follow the steps to delete a WLAN IP Telephony Manager Perform the following steps to delete a WLAN Handset 2210 2211 1 Oo A O N From the NetLink OAI System screen select Telephone Line Configuration and press Enter The Telephone Line Configuration screen appears Use the arrow keys to highlight the line to be deleted Press D to delete the WLAN Handset 2210 or 2211 information Press Y to accept changes Press Esc to return to the NetLink OAI System screen Searching for a WLAN Handset 2210 2211 While in the Telephone Line Configuration
95. n this screen that can be changed by the user The rest of the display is a table of Ethernet statistics The Pkts and User Pkts columns list the count of Ethernet packets received or transmitted The Bytes column is the count of bytes received or transmitted during the amount of time indicated by the Stats Time Period e RX number of packets and bytes received addressed to the WLAN Application Gateway 2246 e RX Broadcast the number of broadcast packets and bytes received e RX Multicast the number of packets and bytes received with the multicast address A multicast message is sent to more than one destination on the network e RX Not For Us the number of multicast packets and bytes received that were not for the WLAN Application Gateway 2246 e TX the total number of packets and bytes transmitted e Interrupts the number of times the Ethernet controller signals the microprocessor that it has received or sent a packet Appendix B WLAN Application Gateway 2246 100 Collisions the number of times the Ethernet controller attempts to send a packet but another device on the network transmitted at the same time corrupting the transmission Collision Drops the number of packets the Ethernet controller discards because there were over sixteen collisions After sixteen collisions the Ethernet controller hardware discards the current packet and attempts to send the next packet in its buffer CRC Errors th
96. nfiguration options including IP address and hostname e Change Password change the password for the WLAN IP Telephony Manager 2245 Configuring the WLAN IP Telephony Manager 2245 Configuration of the network must be done before the WLAN IP Telephony Manager 2245 can be configured Therefore the WLAN IP Telephony Manager 2245 is configured initially on the Network Configuration screen This initial configuration must be performed through the serial port to configure the IP address and the maximum number of active calls per access point Tips Nortel Networks recommends that you complete the initial network configuration through the serial connection WLAN IP Telephony Manager 2245 configuration 48 The WLAN IP Telephony Manager 2245 1s then configured on the SVP II Configuration screen The mode of the WLAN IP Telephony Manager 2245 is configured here This screen is also used to lock the WLAN IP Telephony Manager 2245 for maintenance and reset the WLAN IP Telephony Manager 2245 after maintenance The WLAN IP Telephony Manager 2245 automatically locks for maintenance if the IP address is changed When a Maintenance Lock occurs the WLAN IP Telephony Manager 2245 must be reset upon exit All active calls are terminated during a reset Configuring the network 1 Select Network Configuration from the NetLink SVP II System menu The Network Configuration screen appears see Figure 4 Figure 4 Network Configuration screen Net
97. nfigure only the subset of codecs that is supported by both the WLAN Handsets 2210 2211 and the IP Phone 200x sets If it is necessary for the IP Phone 200x to use a codec that is not supported on the WLAN Handsets 2210 2211 for example G 723 1 the wireless handsets must be configured on their own separate node Jitter buffer The WLAN Handsets 2210 2211 do not support a configurable jitter buffer If they receive the Jitter Buffer Configuration UNIStim message the command is ignored Any adjustment to the jitter buffer setting has no effect on the handsets RTP and RTCP The WLAN Handsets 2210 2211 do not support RTCP If RTCP packets are sent to the phone these are actually sent to the WLAN IP Telephony Manager 2245 they are discarded When the handsets are queried for their RTCP statistics the handsets respond with 0 for jitter 0 for latency and 0 for packet loss IP Phone 2004 mapping The WLAN Handsets 2210 2211 emulate the IP Phone 2004 AII IP Phone 2004 functions and messaging features are supported where possible The speakerphone function and functions that require use of the volume keys are not supported See Feature limitations on page 75 for more information on the limitations of the WLAN Handsets 2210 2211 The large screen area of the IP Phone 2004 and its numerous keys are mapped onto the smaller screen and fewer buttons of the wireless handsets The button mapping from the IP Phone 2004 to the WLAN Handsets 2210 22
98. ng as the wireless handset in an overlapping area could receive conflicting signals If this is the situation at the site use Static Entry or Learn Once in an area without overlapping ESSIDs e Learn Once allows the wireless handset to scan all ESSIDs for a DHCP Server or TFTP Server or both Once either is found the wireless handset retains the ESSID from the AP with which it associates at that point When overlapping wireless systems exist the Learn Once feature allows the wireless handset to use only the ESSID established the first time at all subsequent power ons This ESSID is retained by the wireless handset until the ESSID option is reselected e Learn Always allows the wireless handset to automatically learn the ESSID at each power on or loss of contact with the wireless LAN out of range This may be useful if the wireless handset will be used at more than one site e Static Entry if the APs do not accept Broadcast ESSID or if there are overlapping wireless systems in use at the site enter the correct ESSID manually License Management License Management enables selection of the VoIP protocol that the site is licensed to download and run The UNIStim Protocol to use for the WLAN Handsets 2210 2211 is 010 Any other protocol causes the wireless handset to malfunction After selecting the correct protocol for the site Nortel Networks recommends upgrading the firmware for the wireless handsets See WLAN Handset 2210 2211 f
99. ng occurs 1 TheWLAN IP Telephony Manager 2245 checks its version of firmware against the version on the TFTP Server 2 Ifthe firmware versions are different the WLAN IP Telephony Manager 2245 downloads the new firmware Overview 37 Feature Packaging Set Emulation Model IT Type and Release Number The WLAN Handsets 2210 2211 appear to the BCM as a standard IP Phone 2004 The WLAN Handsets 2210 2211 have the following assignments IT TYPE 0x02 e Release Number 2210 0x06 e Release Number 2211 0x07 e Manufacturing ID 30 e Color Code 66 e DHCP Class Identifier Nortel 12210 A or Nortel 12211 A e PEC Code NTTQ4010 for the 2210 and NTTQ5010 for the 2211 Roaming and handover Roaming 1s the ability of the wireless handset to go anywhere in the WLAN Extended Service Set ESS RF signal coverage area and to make and receive calls Handover is the ability of the wireless handset to maintain an active call without interruption while moving within a WLAN ESS RF signal coverage area This means that the wireless handset hands over the WLAN RF signal from AP to AP without interrupting the data stream APs on the same subnet The WLAN Handsets 2210 2211 can perform handover and roaming across SVP compliant APs that reside on the same subnet as the wireless handset and WLAN IP Telephony Manager 2245 group Refer to Table 8 on page 77 for a list of SVP compliant APs APs on different subnets using WSS If you use Nortel
100. oftware Version Numbers Hostname SUPU2 1 Address 16 8 6 61 Hardware Versions 32 62 ENG Factory Page 236 668 Downloader 238 157 SeaSa4cc Table of Contents 173 661 ddb366ac Functional Code 175 8801 c8942c86 File System 175 801 cce2b 488 ESC to Exit The Table of Contents firmware will always be 173 xxx where xxx is the release number similarly the Functional Code will always be 174 xxx and the File System will always be 175 xxx Troubleshooting 75 Duplex mismatch A duplex mismatch anywhere on the WLAN can cause the WLAN IP Telephony Manager 2245 to operate improperly Double check WLAN connections and interfaces to ensure that they are all configured as full duplex Feature limitations The following limitations exist for the WLAN Handsets 2210 2211 The WLAN Handsets 2210 2211 do not have handsfree capability Therefore any feature which requires handsfree is not supported or only partially supported For example when there is an incoming call to an IP Phone 2004 set that 1s idle but offhook the set buzzes the handsfree speaker This feature is not supported on WLAN Handsets 2210 2211 The WLAN Handsets 2210 2211 do not support all of the buttons present on an IP Phone 2004 The following keys are not available Expand to PC key Navigation Left Right Up Down Keys Headset Key Handsfree Key Services Any operation that requires those keys is not supported Any feature
101. on Code Committed Information Rate Calling Line Identification Common Open Policy Service Class of Service Carrier Sense Multiple Access Collision Detection Channel Service Unit CTE CVM DAL DASS2 DCE DCOM DECT DES DHCP DID DiffServ DIMM DISA DLCI DLCMI DN DNS DPNSS DRT DSCP DSP DSS DTE DTM DTMF EBN EDO EF eKIM EN ES ESP FDD FQDN Preface 21 Connected Telecommunications Equipment Centralized Voice Mail Digital Access Lines Digital Access Signaling System Number 2 Data Communications Equipment Distributed Component Object Model Digital enhanced cordless telecommunications or Digital European cordless telephone Data Encryption Standard Dynamic Host Configuration Protocol Direct Inward Dial Differentiated Services Dual In line Memory Module Direct Inward System Access Data Link Connection Indentifier Data Link Control Management Interface Directory Number Domain Name Service DNS Digital Private Network Signalling System Delayed Ring Transfer Diff Serv Code Point Digital Signal Processor Direct Station Set also referred to as an auto dial key Data Terminal Equipment Digital Trunk Module Dual Tone Multifrequency Egress Border Node Extended Data Out Expedited Forwarding enhanced Key Indicator Module Edge Node End Station Encapsulated Security Payload Full Double Density Fully Qualified Domain Name Installation and Configuration Guide Preface FTP GAT
102. on a LAN connected system Consult the server vendor s documentation for information about TFTP Once the software update is obtained from Nortel Networks load the software in a location that is accessible by the TFTP program 4 To configure the host and start the download select the TFTP Server Download Configuration option from the NetLink OAI System screen See Figure 31 on page 105 Appendix B WLAN Application Gateway 2246 105 Figure31 TFTP Server Download Configuration screen Gateway HyperT erminal File Edit View Call Transfer Help TFTP Server Download Configuration Hostname NetLink_OAI_box IP Address 18 7 0 38 TFTP server hostname Begin TFTP Download Enter Edit Esc Exit Use Arrow Keys to Move Cursor Connected 0 00 59 VT100 9600 8 N 1 SCROLL CAPS INUM Capture Print echo AAA1359 tif 5 Enter the TFTP Server hostname 6 Use the arrow keys to move the cursor to the Begin TFTP Download option 7 Press Enter to begin the download The MOG600 bin code downloads into the WLAN Application Gateway 2246 Appendix B WLAN Application Gateway 2246 106 Planning Worksheet for WLAN Handsets 2210 2211 Copy and complete the worksheet in Table 12 to track parameters for each WLAN Handset 2210 2211 Table 12 WLAN Handset 2210 2211 Planning Worksheet y Eon MAC Address IP Address if static Appendix B WLAN Application Gateway 2246 107 Freeing the serial port for administrative purpose
103. or the Telephone Line Status screens a search hotkey is available Follow the steps to search for a WLAN Handset 2210 2211 Searching for a WLAN Handset 2210 2211 Appendix B WLAN Application Gateway 2246 95 1 From the NetLink OAI System screen select Telephone Line Configuration and press Enter The Telephone Line Configuration screen appears Select the field to use as the search key MAC Address Name or Extension Press S to display a search screen dialog box Type an appropriate search string Oo A O N Press Enter The success or failure of the search is displayed at the bottom of the screen 6 Continue to change the search string for different search criteria or exit by pressing the Esc key The first line of the Telephone Line Configuration or Telephone Line Status screen displays the line in which the search match is found Successful searches always have the first found match at the top of the list Note Partial strings match for beginnings of strings for example a search for extension 10 matches extensions 10 100 1000 and so on but will not match 010 Programming a feature The application function is accessed in the WLAN Handset 2210 2211 by pressing the FCN button plus a second button The button used to access the application feature from the wireless handset is configured through the Feature Programming option Note FCN 1 6 are hard coded If the application function 1s programmed to use FCN 1
104. orks recommends the use of the Nortel Networks Site Survey Tool to perform the site survey Network planning t is necessary to ensure that all connections and interfaces for the IP Telephony network be configured as full duplex Duplex mismatches anywhere on the WLAN can cause the wireless IP Telephony system not to function normally IP address planning The WLAN IP Telephony Manager 2245 the optional WLAN Application Gateway 2246 and each of the wireless handsets and APs associated with them requires an IP address Note The master WLAN IP Telephony Manager 2245 must have an IP address statically configured If using DHCP for the rest of the network the DHCP Server must have the static IP address of the master WLAN IP Telephony Manager 2245 configured on it If using DNS the DNS Server must have the static IP address of the master WLAN IP Telephony Manager 2245 configured on it The wireless handsets can be configured to use DHCP or can be assigned a static IP address If there is no DHCP Server the system administrator must determine what IP addresses are to be used for static addressing As well whether static IP addressing or DHCP is used a pool of alias IP addresses must be configured on the WLAN IP Telephony Manager for the use of the wireless handsets Ensure that the pool of alias IP addresses is reserved exclusively for the use of the wireless handsets Refer to WLAN IP Telephony Manager 2245 configuration on page 45 for in
105. ould be dropped Tip Nortel Networks recommends that you always press the End key after a call is completed even if the party on the other end terminates the call If the party on the other end terminates the call and you do not press End the WLAN Handset 2210 2211 continues to exchange messages with the WLAN IP Telephony Manager 2245 This consumes RF bandwidth and reduces battery life e End to end QoS that is DiffServ is not supported Layer 2 QoS that is 802 1 p q is not supported Any UNIStim commands that attempt to manipulate Layer 2 or Layer 3 QoS parameters are ignored Only G711 and G 729 A B codecs are supported e Any UNIStim messages that configure the jitter buffer are ignored e RTCP is not supported Incoming RTCP packets are discarded e WLAN Handsets 2210 2211 do not appear in UM DN Registration gt IP Wireless DN s reg d Syslog Server The WLAN IP Telephony Manager 2245 and other network devices such as APs and handsets can log all error messages to a standard Syslog Server See Configuring the network on page 48 for configuring the WLAN IP Telephony Manager 2245 to send error logs to the Syslog Server A Syslog Server listens for incoming syslog messages on UDP port 514 and then processes the messages according to local administrative procedures Usually the syslog messages are logged for subsequent review by the system operator The Syslog Server can be any RFC 3164 compliant log server The WLA
106. pgrading the Business Communications Manager software from one version to another Note Hardware BCM200 and BCM400 hardware is shipped with 3 0 or newer software only Before you begin This guide is intended for these audiences the installer who performs the initial configuration of the system the operator who manages the overall telephony operations of the system the system administrator who manages the data and network operations of the system This guide assumes the following There is an existing plan outlining the telephony and data requirements for your Business Communications Manager system The Business Communications Manager is installed and initialized and all hardware appears to be working External lines and wiring for terminals and sets are connected to the appropriate media bay modules on the Business Communications Manager All required keycodes have been entered All operators have a working knowledge of the Windows operating system and graphical user interfaces Operators managing the data portion of the system are familiar with network management and applications Installation and Configuration Guide 18 Preface Symbols used in this guide This guide uses symbols to draw your attention to important information The following symbols appear in this guide gt A W CD Caution Caution Symbol Alerts you to conditions where you can damage the equipment Danger Electrical Shock Hazard S
107. r and power source e rack mount unit if using easy access to the front panel which is used for cabling Appendix B WLAN Application Gateway 2246 82 for the WLAN Application Gateway 2246 a maximum distance of 325 feet 100 meters from the Ethernet switch Mounting the WLAN Application Gateway 2246 The WLAN Application Gateway 2246 is physically connected to the Ethernet switch and can be placed in any convenient location within 325 feet 100 m of the switch The WLAN Application Gateway 2246 can be mounted either vertically or horizontally The rack mount kit is designed for mounting the WLAN Application Gateway 2246 in a standard 19 inch rack and contains the following equipment Mounting plates two for each WLAN Application Gateway 2246 to be mounted Screws four rack mount screws for each WLAN Application Gateway 2246 to be mounted Wall mounting the WLAN Application Gateway 2246 1 Go Use a 1 8 inch drill bit to drill four pilot holes on 1 84 by 12 1 inch centers approximately equivalent to 1 13 16 inch by 12 1 8 inch Insert the 8 x 3 4 inch screws in the pilot holes and tighten leaving a 1 8 to 1 4 inch gap from the wall Slide the WLAN Application Gateway 2246 over the screws until it drops into place in the keyhole openings of the flange Tighten screws fully Rack mounting the WLAN Application Gateway 2246 Remove the corner screws from the WLAN Application Gateway 2246 Screw the U
108. ring a one 1 year period from the date of original purchase If there is a defect or malfunction Nortel Networks shall at its option and as the exclusive remedy either repair or replace the telephone set at no charge if returned within the warranty period If replacement parts are used in making repairs these parts may be refurbished or may contain refurbished materials If it is necessary to replace the telephone set it may be replaced with a refurbished telephone of the same design and color If it should become necessary to repair or replace a defective or malfunctioning telephone set under this warranty the provisions of this warranty shall apply to the repaired or replaced telephone set until the expiration of ninety 90 days from the date of pick up or the date of shipment to you of the repaired or replacement set or until the end of the original warranty period whichever 1s later Proof of the original purchase date is to be provided with all telephone sets returned for warranty repairs Exclusions Nortel Networks does not warrant its telephone equipment to be compatible with the equipment of any particular telephone company This warranty does not extend to damage to products resulting from improper installation or operation alteration accident neglect abuse misuse fire or natural causes such as storms or floods after the telephone is in your possession Nortel Networks shall not be liable for any incidental or consequent
109. rmed that require a reset This option cannot be changed It is automatically set Reset the system at exit to clear Maintenance Lock Maintenance Lock prevents any new calls from starting Press ESC to return to the NetLink OAI System menu Reset the WLAN Application Gateway 2246 Continuing configuration through Telnet Once the IP address for the WLAN Application Gateway 2246 has been configured and reset and the WLAN Application Gateway 2246 has been connected to the LAN and the Application Server Telnet can be used to continue the configuration of the WLAN Application Gateway 2246 Connecting through Telnet Connection to the WLAN Application Gateway 2246 can be done through the network using Telnet Telnet can only be used after the IP address of the WLAN Application Gateway 2246 has been configured Appendix B WLAN Application Gateway 2246 92 The Telnet method of connection is used for routine maintenance of the system for both local and remote administration depending on the network Follow the steps to connect to a WLAN Application Gateway 2246 through Telnet Connecting to a WLAN Application Gateway 2246 through Telnet 1 Runa Telnet session to the IP address of the WLAN Application Gateway 2246 2 Log into the WLAN Application Gateway 2246 The NetLink OAI System screen appears Note Since the WLAN Application Gateway 2246 has been initially configured the NetLink OAI System screen now has some different options disp
110. runs between the wireless handset and the WLAN IP Telephony Manager 2245 every 30 seconds If the wireless handset detects the WLAN IP Telephony Manager 2245 1s unreachable the wireless handset resets itself and attempts to re establish a connection with the master WLAN IP Telephony Manager 2245 where there is more than one WLAN IP Telephony 2245 in the system Capacities The WLAN IP Telephony Manager 2245 requires a CAT5 cable connection between its network port and the Ethernet switch The WLAN IP Telephony Manager 2245 auto negotiates to the type of port on the Ethernet switch and supports 10BaseT 100BaseT full duplex and half duplex port types In any subnet where wireless handsets are used each subnet must have one or more WLAN IP Telephony Managers 2245 A WLAN IP Telephony Manager 2245 group on a subnet consists of one or more WLAN IP Telephony Managers 2245 and their associated wireless handsets Only one master WLAN IP Telephony Manager 2245 can be on a subnet The WLAN infrastructure if properly deployed can support the same capacity offered in the BCM for IP terminals When planning for WLAN set deployment follow standard BCM IP terminal engineering practices When planning your WLAN infrastructure deployment follow your AP vendor s standard voice deployment site survey practices WLAN IP Telephony Manager 2245 firmware upgrade When a WLAN IP Telephony Manager 2245 reboots or is manually reset by the operator the followi
111. s File name Description fnctla bin functional code oaiptlst bin phone list configuration oaipttlsb bin redundant phone list configuration Appendix B WLAN Application Gateway 2246 103 The fnctla bin file is upgraded periodically by Nortel Networks and is the only file downloaded The other files are configuration files and their names are provided for information and backup purposes Obtain software using FTP When using FTP a host system is used to connect to a remote system In this example the host is the client and the server is the WLAN Application Gateway 2246 The put command means to copy the files from the host to the remote system Note FTP commands vary with the particular FTP program used Use the following steps as a general guide but be aware that an FTP program may use different terms to describe the procedure Follow the steps to transfer the software using FTP Transferring the software using FTP 1 Navigate to the OAI Box Configuration screen and place the system in Maintenance Lock before proceeding with the FTP procedure Note This prevents new calls from starting No calls may be in progress during the FTP gt procedure 2 Connect to the WLAN Application Gateway 2246 using the command FTP lt hostname gt or FTP lt IP address gt 3 Log in using the administrator login admin and password default is admin Result A login confirmation message appears followed by the FTP gt prompt 4 At th
112. s If the serial port is being used as the primary communication link with the Application Server it is necessary to enter the OAI command to free the serial port so that it can be used for administrative purposes such as changing the IP address of the WLAN Application Gateway 2246 After configuring the WLAN Application Gateway 2246 perform the following steps to again use the serial port as the communication link with the Application Server Disconnect the terminal or PC from the serial port on the WLAN Application Gateway 2246 2 Reconnect the communication cable between the WLAN Application Gateway 2246 and the Application Server 3 Reset the system Normal communication between the Application Server and WLAN Application Gateway 2246 commences Appendix B WLAN Application Gateway 2246 108 Appendix B WLAN Application Gateway 2246 109 Appendix C Testing the WLAN Handsets 2210 2211 Introduction Verify proper registration and operation of each wireless handset by performing the following tests on each wireless handset in an active wireless area Testing calls and features 1 Poweronthe WLAN handset by pressing Power On Start Call A series of messages display as the WLAN handset accesses the system The WLAN handset displays the user extension or displays dashes 1f no extension is programmed Any error messages clear 2 Press the Power On Start Call key The extension number is replaced by information from the BC
113. s appear under Global options e DHCP Option 66 This can be used to specify the address of the TFTP Server If this Option is not present the phone will look at the Next server Boot server siaddr option for the address of the TFTP server e Vendor Specific Option 43 128 144 157 191 or 251 Only one of these options is required The DHCP Server encodes the Server 1 information using the same format as the IP Phone 2004 If the Server 2 information is also present in the option it is ignored e DHCP Option 151 This option contains the IP address of the WLAN IP Telephony Manager 2245 If Option 151 is not configured the wireless handset performs a Domain Name Service DNS lookup of the name SLNKSVP2 if Options 6 DNS Server and 15 Domain Name are configured Overview 33 Firewall In many installations there will be a firewall installed between the wired and wireless parts of the network It is beyond the scope of this document to specify how a firewall is managed but the following guidelines can be used when configuring firewalls e The TFTP Server DHCP Server and Syslog Server can be anywhere in the network that is they are not restricted to being in the same subnet as the handsets and WLAN IP Telephony Manager 2245 From an administrative point of view it may be more convenient to place these components in the wired portion of the network If a firewall is between the WLAN Handsets 2210 2211 and the WLAN I
114. s communicating with the WLAN Application Gateway 2246 Appendix B WLAN Application Gateway 2246 Viewing software versions 101 Each WLAN Application Gateway 2246 and WLAN Handset 2210 2211 runs software that is controlled and maintained through versioning The Software Versions screen provides information about the version currently running on the components This information helps determine if the most recent version of software is running and assists Nortel Networks Technical Support in troubleshooting software problems From the System Status Menu screen select Software Versions The Software Versions screen appears See Figure 30 Figure 30 Software Versions screen direct HyperT erminal File Edit View Call Transfer Help Dis ex cla ij Software Versions Hostname slnk 000117 IP Address 10 13 0 28 Hardware Versions 05 81 Boot Code 001 007 Factory Page 234 015 Flashl Downloader 031 007 Functional Code 251 001 fnctla bin 251 001 Esc Exit 0415 0836 0233 0999 0999 Connected 0 00 33 VT100 9600 8 N 1 SCROLL CAPS NUM Capture Prnt echa Certification testing AAA1358 tif WLAN Application Gateway 2246 certification When the WLAN Application Gateway 2246 is properly connected to the Application Server LED 1 blinks Appendix B WLAN Application Gateway 2246 102 Wireless handset certification WLAN Application Gateway 2246 installation on new system If thi
115. s is a new system installation continue with WLAN Handset 2210 2211 registration and Call Server programming When the wireless handset installation is complete perform the usual voice and coverage tests WLAN Application Gateway 2246 installation on existing system Follow the steps to certify the wireless handsets on an existing system Certifying the wireless handsets on an existing system Place a test call Test the features on each WLAN Handset 2210 2211 to ensure the system is working properly Test the application on each WLAN Handset 2210 2211 A sc N Consult the application provider for specific test procedures Updating software The WLAN Application Gateway 2246 and the WLAN Handsets 2210 2211 use proprietary software programs The software versions that are running on the system components can be displayed through the System Status screen Nortel Networks provides information about software updates and how to obtain the software for example downloading from the Nortel Networks web site Software updates on MOG700 systems After software updates are obtained from Nortel Networks they must be transferred to the appropriate location in the LAN This enables the corresponding system components to access and update their software The FTP File Transfer Protocol method of transfer is used In the WLAN Application Gateway 2246 the flash file system has the following files shown in Table 11 Table 11 Software file
116. set 2210 2211 0 0 0 cece eee 94 Programming a feature 0 0 ccc ee eee eas 95 Setting or changing a password 0 0 cece eee eee 96 VISNING SYSTEM SIGUE cau acd arc arde cede sk seh hehehe eni 0E dal e a Ro e 97 Viewing NOLO SIBIUS sss dog 4o Xp d qe ace ese HT ea ORC n 98 Viewing Telephone Line Status 0 00 0 cee eee 100 Viewing software versions 00 eee ees 101 Gerlicadon testing uouu d adco dick debe E x exe RE ERR PRG due ERA E RES 101 WLAN Application Gateway 2246 certification 101 Wireless handset certification llle 102 ocana li rpm 102 Software updates on MOG700 systems 0 000 eee 102 TFTP software updates for MOG600 Systems 2 005 104 Planning Worksheet for WLAN Handsets 2210 2211 LL 106 Freeing the serial port for administrative purposes sls 107 Appendix C Testing the WLAN Handsets 2210 2211 109 dangsa t e audae dus geaasaeuepagtarsdxtoseeses RP HEURE Ro d d P Ao Ros ard 109 Testing calls and features llle 109 Testing signal strength with the WLAN handsets lus 109 Appendix D Provisioning ees 113 DEL BIB 4a 56 oa eee ed zaublesQ44q ede admex qu d eqq RR cod eis xad 113 BIS DUDEN dusactq 6 3 9 43 303 11 P A0 IDEO 3 eho soe eA 113 NG Ge UCU TT 113 Conducting an effective site survey 0 000 cc cee eee e
117. shaped end round screw holes of the two mounting plates to the WLAN Application Gateway 2246 Screw the other end of the two mounting plates oblong screw holes to the rack Repeat steps 1 3 for each additional WLAN Application Gateway 2246 The mounting plate 1s designed to provide the correct minimum spacing between units When mounting multiple units stack the units in the rack as closely as possible Connecting to the LAN Use an RJ 45 cable to connect the NETWORK port on the WLAN Application Gateway 2246 to the connecting port on the Ethernet switch Appendix B WLAN Application Gateway 2246 83 Connecting the power 1 Connect the power plug from the AC adapter to the power jack on the front or rear of the WLAN Application Gateway 2246 Warning Use only the provided Class II AC adapter with output 24V DC 1A 2 Plug the AC adapter into a 110V AC outlet to supply power to the WLAN Application Gateway 2246 The system cycles through diagnostic testing and the LEDs blink for approximately one minute Apply power to the WLAN Application Gateway 2246 When the system is ready for use verify the following The ERROR LED is off e LED 1 is blinking Connecting to the Application Server The WLAN Application Gateway 2246 is connected to the site s LAN through an Ethernet switch The connection to the Application Server can be accomplished by a direct connection RS 232 or through the Ethernet connection Onl
118. that requires scroll buttons is not supported For example Feature 900 is not supported on the WLAN Handsets 2210 2211 The use of Call Logs and set based administration is also limited due to the lack of up and down scroll buttons for example you cannot erase old logs from the Call Log The WLAN handsets do not have a signal strength indicator The WLAN handsets do not support the Net6 feature Feature F 6 affects the display but does not change the ring tone Feature F 7 does not affect the LCD display The WLAN handsets can access SBA but they cannot navigate the menus The set display is 4 lines by 19 characters Therefore some lines may be truncated or compressed by a special compression mechanism Also the softkey labels are four characters wide instead of seven characters as on an IP Phone 2004 The WLAN IP Telephony Manager 2245 can block calls due to bandwidth constraints on an AP without notifying the BCM The caller hears ringback and the call forward no answer treatment will be applied for example go to voicemail If the call originates from a wireless handset that is on a bandwidth restricted AP the caller hears a warning tone three chirps and the call is disconnected Troubleshooting 76 e Ifa setis mobile and moves into an AP that is already at capacity the handset remains associated with an AP that has sufficient bandwidth This could result in degraded signal and voice quality and ultimately a call c
119. the AP installer The IP addresses of the WLAN IP Telephony Manager 2245 and TFTP server to configure the handsets The battery pack on the wireless handsets must be fully charged Downloading the firmware 1 Download the latest WLAN Handsets 2210 2211 firmware zip file from the Nortel Networks web site Extract the three firmware files from the zip file and place them on the TFTP Server Ensure the TFTP Server is on before completing the following steps If statically assigning IP addresses ensure that the wireless handset IP address TFTP Server IP address Subnet Mask and Default Gateway information are accurate in the Admin Menu of the wireless handset If using a DHCP Server ensure that the DHCP options are configured Ensure the wireless handset has properly configured ESSID and Reg Domain Information within the Admin Menu If broadcast ESSIDs are accepted at the APs the handset automatically learns the ESSID information when powering on Using the Admin Menu on the wireless handset ensure the License Management menu option is set to 010 This ensures the handset will check for the proper UNIStim firmware files each time it powers on Power on the wireless handset The firmware now downloads to the wireless handset The status bar increments fully across the wireless handset display for each function that is being performed in the download process Upon completion of the update process the wireless handset re boots
120. to install the WLAN IP Telephony Manager 2245 Required materials Each WLAN IP Telephony Manager 2245 is shipped with one Class II AC adapter with 24 volt V DC 1 amp A output The following equipment must be provided by the customer e Power outlet s must accept the provided AC adapter e Choose one of the following Plywood backboard space the WLAN IP Telephony Manager 2245 is designed to be wall mounted to 74 plywood securely screwed to the wall Optional WLAN IP Telephony Manager 2245 rack mount kit must be ordered separately containing mounting plates and screws WLAN IP Telephony Manager 2245 installation 42 Screws used to mount the WLAN IP Telephony Manager 2245 to the wall Four 3 4 inch 8 panhead wood screws or similar devices are required CATS cable with an RJ 45 connector for the WLAN IP Telephony Manager 2245 provides a connection to the Ethernet switch DB 9 female null modem cable required for initial configuration of the WLAN IP Telephony Manager 2245 Note The WLAN IP Telephony Manager 2245 requires a maximum distance of 325 feet 100 meters from the Ethernet switch Pre installation checklist Ensure that the following requirements have been met prior to installation The location is adequate and power is available Access Points APs are SVP compatible and coverage is adequate A dedicated line 1s available for remote modem access 1f needed The telephone s
121. ty None Stop bits 1 Flow control None Note If using Windows 2000 Service Pack 2 must be installed to enable the use of HyperTerminal 3 Reset the system The following appears on the terminal 04830130 4 Type the following command using the terminal or PC keyboard 0255CC CTRL M CTRL J The command does not display on the screen as it 1s typed The login screen appears If an error was made when entering the command string the message Ill Formed Packet appears It appears as a series of numbers followed by some form of the typed command If this occurs repeat Step 3 and Step 4 Appendix B WLAN Application Gateway 2246 88 5 Enter the default login name admin and the default password admin Note The login name and password are case sensitive The NetLink OAI System menu appears See Figure 20 on page 88 Figure 20 NetLink OAI System menu direct HyperT erminal File Edi View Call Transfer Help Dig 45 DE NetLink OAI System Hostname slnk_00a45b IP Address 10 13 0 67 System Status Menu OAI Box Configuration Network Configuration OAI Line Configuration Change Password TFTP Server Download Configuration Enter Select Esc Exit Use Arrow Keys to Move Cursor Connected 1 38 46 VT100 9600 8 N 1 SCROLL CAPS NUM Capture Print echo The NetLink OAI System menu of the Administration Console displays the factory default name of the WLAN Application Gateway 2246
122. umber of users MOG710 MOG720 MOG730 MOG740 MOG750 The optional WLAN Application Gateway 2246 requires a 10 Mbit s half duplex switched Ethernet connection Physical description There are two different WLAN Application Gateway 2246 models with similar front panel indicators Refer to Figure 14 on page 80 and Figure 15 on page 80 The MOG6xx model supports up to 64 users Appendix B WLAN Application Gateway 2246 80 Figure 14 Model MOG6xx RS 232 port The power jack and network port are located on the back of the Model MOG6xx The MOG7xx model is available in scaled increments to support up to 10 000 users Figure 15 MOG7xx RS 232 port The two types of LEDs on the front panels of both the MOG6xx model and the MOG7xx model are the following e Network Link LEDs L NKOK lit when there is a network connection for example LINK OK A CT lit if there is system activity OOL lit if there are network collisions E RROR lit when the system has detected an error e Status LEDs that indicate system messages and status 1 heartbeat indicates the WLAN Application Gateway 2246 is running 2 3 and 4 currently unused 5 System master Installation This section explains how to install the WLAN Application Gateway 2246 Appendix B WLAN Application Gateway 2246 81 For an overview of the WLAN Application Gateway 2246 refer to WLAN Application Gateway 2246 on page 79
123. us screen displays information about the Ethernet network This information can help troubleshoot network problems See Figure 28 on page 99 Appendix B WLAN Application Gateway 2246 99 Figure 28 Network Status direct HyperT erminal File Edit View Call Transfer Help Digg 28 sole l Network Status Hostname slnk 00a45b IP Address 10 13 0 67 Ethernet Address 00 90 7a 00 a4 5bhb Stats Time Period 0 00 12 30 User Time Period Bo Pkts Bytes User Pkts TL 660 0 Broadcast 844 71420 32 Multicast 713 49541 24 Not For Us D D 0 PAL 3776 0 Interrupts 1587 Frame Align Collisions 0 Collision Drops 0 CRCErrors 0 Enter Edit User Time Period C Clear Esc Exit Connected 1 09 57 VT100 9600 8 N 1 SCROLL CAPS NUM Capture Print echo Z AAA1356 tif The following information 1s displayed at the top of the screen e Ethernet Address MAC address of the WLAN Application Gateway 2246 hexadecimal e Stats Time Period the length of time the statistics have been accumulating in the Pkts and Bytes columns This is either the system uptime or the time that has elapsed since a user pressed C Clear while viewing this display e User Time Period the length of time in seconds that statistics accumulate in the Userpkts column before resetting to zero When troubleshooting a problem use this setting to isolate statistics for a given time period for example one hour This is the only field i
124. us screen i aucun dE 39d d ar dean ROT ds EROR REL 3CRE eens scene EE 73 Software Version Numbers screen 00 cee eee eee eens 74 eG o eto dade nek ocak oe bodes cones 1 ubee eced eoees E 80 LE Erie Se ee ee ee ee ee ee re ee ee E EEEE ee 80 WLAN Application Gateway 2246 connection through the LAN 84 RS 232 cable connection iaa sack kd dos CRGA HER RE RD RR RERAECGYON ee REDS 84 WLAN Application Gateway 2246 connection through a modem 85 Cable to port conneclion io 4 ed d dot d 93 049 3o EPI ICI RO ede EE ER 87 NetLink OAI System menu llle 88 OAI Box Configuration screen acacaxaxahesisdeEdcaizxaeadn ob donem dex 89 Network Configuration screen 0 0 cc eee 90 NetLink OAI System screen with added options 92 Telephone Line configuration 0 0 0 cc eee ees 93 Feature programming screen 6024444660 6404 knew e SROKA OC ARCA 96 Change password asana aae eee eee eens 97 System Status Menu screen 1 ee eee 98 MOWO eel cl ee te ee ee ee eS ee ee ees ere 99 Telephone Line Status screen 0 cc teens 100 Software Versions screen usa ek een eee debie E RR REOR eve dees 101 TFTP Server Download Configuration screen 0 000 105 Sample AP placement diagram 0 ees 116 Channel assignment llle 117 13 Installation and Configuration Guide 14 Contents Installation and Configuration Guide Tables Table
125. used for Windows Internet Name Services WINS These settings can also be configured as DHCP This causes the DHCP client in the WLAN Application Gateway 2246 to attempt to automatically obtain the correct setting from the DHCP server The DHCP setting is only valid when the IP address is also acquired using DHCP When WINS is configured properly the WLAN Application Gateway 2246 can translate hostnames to IP addresses When using Telnet it is also possible to access the WLAN Application Gateway 2246 using its hostname instead of the IP address e Logging Logging can be set to Syslog or NONE e Log server enter the IP address or hostname of the Syslog server on the network if Syslog has been configured The WLAN Application Gateway 2246 writes Syslog format diagnostic messages to the Syslog server e SNTP server can be configured as a hostname IP address or NONE The SNTP server is a Simple Network Time server The WLAN Application Gateway 2246 obtains the current date and time from the SNTP server and tags syslog messages with the date e IGMP Enabled configure as Yes or No IGMP is Internet Group Routing Protocol IGMP Enabled allows the WLAN Application Gateway 2246 to join multicast groups Enable this option if the network switch connected to the WLAN Application Gateway 2246 requires IGMP for multicast traffic to be forwarded e Maintenance Lock the system sets this option to Yes after maintenance activities have been perfo
126. work Configuration Hostname SUP ALPHA _THURLEY 1 Address 206 280 280 220 Ethernet Address fixed nap 98 78 H1 E9 47 IP Address 246 280 260 220 Hostname SUP ALPHA _T HURLEY A Default Gatew SUP II TFTP Dos n load Master Primary DAS Server Secondary DHS Server Domain WINS Server ONE Workgroup WORKGROUP Syslog Server 26 20 28 Haintenance Lock H Enter Change S SendAll ESC Exit Use Arrow Keys to Move Cursor 553 AAAZ402 tif 2 Configure the following fields with information provided by the network administrator IP Address enter the complete IP address for the WLAN IP Telephony Manager 2245 including digits and periods Note If this WLAN IP Telephony Manager 2245 is the master it must have a static IP address Do not use DHCP to assign the IP address of the master WLAN IP Telephony Manager 2245 Slave WLAN IP Telephony Managers 2245 in a multiple WLAN IP Telephony Manager 2245 environment can have their IP addresses assigned by DHCP Hostname optional field Change the hostname of this WLAN IP Telephony Manager 2245 if desired Hostname is for identification purposes only Programming note Spaces cannot be entered in this field Subnet mask the subnet mask of the subnet Default Gateway the default gateway for the subnet WLAN IP Telephony Manager 2245 configuration 49 SVP II TFTP Download Master the IP address of the TFTP Server where the firmware update files are saved
127. y one of these connections can be used at one time The IP address of the WLAN Application Gateway 2246 must be set during configuration Once the IP address is established the WLAN Application Gateway 2246 can be accessed by the Application Server through the RS 232 port or the through the LAN using Telnet Some applications require a LAN connection between the Application Server and the WLAN Application Gateway 2246 There are three methods to achieve this connection Connecting through the LAN If the applications have the ability to communicate messages over TCP IP and do not require a serial connection Connecting through an RS 232 port if a LAN connection is not required or not possible Some applications or systems may require an RS 232 connection between the Application Server and the WLAN Application Gateway 2246 Connecting through a modem In some situations a modem is used for remote administration Connecting through the LAN The IP address must be configured for the WLAN Application Gateway 2246 to function on the LAN Follow the application s instructions to identify the WLAN Application Gateway 2246 to the application See Figure 16 on page 84 Appendix B WLAN Application Gateway 2246 Figure 16 WLAN Application Gateway 2246 connection through the LAN Application Ethernet Server WLAN Application Gateway 2246 Connecting through an RS 232 port Connect the Application Server to the WLAN Applicat
128. ymbol Alerts you to conditions where you can get an electrical shock Warning Warning Symbol Alerts you to conditions where you can cause the system to fail or work improperly Note Note Symbol A Note alerts you to important information Tip Tip Symbol Alerts you to additional information that can help you perform a task Security Note This symbol indicates a point of system security where a default should be changed or where the administrator needs to make a decision about the level of security required for the system Text conventions This guide uses the following text conventions angle brackets lt gt Indicates that you choose the text to enter based on the description inside the brackets Do not type the brackets when entering the command Example If the command syntax is ping lt ip_address gt you enter ping 192 32 10 12 bold Courier text I ndicates command names and options and text that you need to enter Example Use the dinfo command Example Enter show ip alerts routes italic text Indicates book titles NOO08588 1 0 Preface 19 plain Courier Indicates command syntax and system output for example prompts text and system messages Example Set Trap Monitor Filters FEATURE Indicates that you press the button with the coordinating icon on HOLD whichever set you are using RELEASE Nortel Networks WLAN Handsets 2210 2211 Each of the WLAN Handsets 2210 2211 has a user guide that expla
129. ystem administrator is on site to program the existing telephone system Mounting the WLAN IP Telephony Manager 2245 The WLAN IP Telephony Manager 2245 can be mounted either vertically or horizontally The rack mount kit is designed for mounting the WLAN IP Telephony Manager 2245 in a standard 19 inch rack and contains the following equipment Mounting plates two for each WLAN IP Telephony Manager 2245 to be mounted Screws four rack mount screws for each WLAN IP Telephony Manager 2245 to be mounted Wall mounting the WLAN IP Telephony Manager 2245 1 GO Use a 1 8 inch drill bit to drill four pilot holes on 1 84 inch by 12 1 inch centers approximately equivalent to 1 13 16 inch by 12 1 8 inch Insert the 3 4 inch 8 screws in the pilot holes and tighten leaving a 1 8 inch to 1 4 inch gap from the wall Slide the WLAN IP Telephony Manager 2245 over the screws until the WLAN IP Telephony Manager 2245 drops into place in the keyhole openings of the flange Tighten screws fully WLAN IP Telephony Manager 2245 installation 43 Rack mounting the WLAN IP Telephony Manager 2245 1 Remove the corner screws from the WLAN IP Telephony Manager 2245 2 Screw the U shaped end round screw holes of the two mounting plates to the WLAN IP Telephony Manager 2245 Screw the other end of the two mounting plates oblong screw holes to the rack Repeat steps 1 3 for each additional WLAN IP Telephony Manager 2245 The mounting p

Nortel Networks MOG7xx IP Phone User Manual

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