Netopia 3347W Network Router User Manual
Contents
1.2. for PAP or CHAP User Name or Host Name IP Easy Setup Screen 192 168 1 1 255 255 255 0 are defaults Easy Setup Security Configuration Screen Write Access Password for Bridged 1483 only PPP over Ethernet PPPoE Q Off default or On for Unnumbered IP Addressing Remote IP Address for PAP or CHAP Password or Secret Easy Setup 6 3 The following steps will get you up and running quickly 1 Open a Telnet session to 192 168 1 1 to bring up the Main Menu If you don t know how to do this see Connecting through a Telnet Session on page 5 2 The Main Menu appears Netopia 3347W 3357W ENT WAN Configuration System Configuration Utilities amp Diagnostics statistics amp LOgsss Quick Menus Quick View If you do not see the Main Menu verify that The computer used to view the Telnet screen has an Ethernet connection to the Netopia 334 7W 335 W ENT s Ethernet port See Connecting through a Telnet Session on page 5 2 Telnet is configured for the recommended values You have entered the correct password if necessary Your Netopia 3347W 3357W ENT s Telnet access may be password protected from a previous configuration See your system administrator to obtain the password See the Firmware User s Guide chapter on Troubleshooting for more suggestions Select the first item on the Main Menu list Easy Setup Press Return to bring up the DSL Lin
3. 510 597 5400 www netopia com If the equipment is causing harm to the telephone network the telephone company may request that you disconnect the equipment until the problem is resolved h This equipment not intended to be repaired by the end user In case of any problems please refer to the trou bleshooting section of the Product User Manual before calling Netopia Technical Support i Connection to party line service is subject to state tariffs Contact the state public utility commission public service Commission or corporation commission for information j If your home has specially wired alarm equipment connected to the telephone line ensure the installation of this Netopia 3300 Series router does not disable your alarm equipment If you have questions about what will disable alarm equipment consult your telephone company or qualified installer RF Exposure Statement Note NOTE Installation of the wireless models must maintain at least 20 cm between the wireless router and any body part of the user to be in compliance with FCC RF exposure guidelines Electrical Safety Advisory Telephone companies report that electrical surges typically lightning transients are very destructive to customer terminal equipment connected to AC power sources This has been identified as a major nationwide problem Therefore it is advised that this equipment be connected to AC power through the use of a surge arrestor or similar protection device
4. To connect your 10 100Base T network to the Netopia 334 W 335 W ENT through the Ethernet port use standard Categorv b Ethernet cables with RJ 45 connectors You can attach additional devices using standard Category 5 Ethernet cables not provided connected to a 10 or 100Base T Ethernet hub or switch The ports on the router will auto detect 10 or 100Base T Crossover cables are not required DSL 4 3 LAN 2 1 ff 5 Power Off On 9 mmu HA i KI U ul Macintosh l jiemu F il MU L U H Macintosh Ethernet Switch 3 4 Getting Started Guide The Netopia 3347W 3357W ENT in an 802 11b wireless network To create your 802 11b wireless network you must install a Wi Fi CERTIFIED wireless adapter card in each computer that will join the wireless LAN Many manufacturers offer such adapter cards for almost all major brands of computers You can find lists of these adapters on the Wi Fi Alliance website http www weca net Follow the manufacturer s instructions for installing vour wireless adapter card and using anv scanning or networking utilitv thev provide These varv bv manufacturer Once your Netopia 334 W 335 W ENT is installed and configured and the wireless LAN is enabled your wireless client computers can join your wireless LAN Various wireless securit
5. 3 Connecting to Your Local Area Network 1snnnnuz 3 1 Readying Computers on Your Local Network 0cesee0 3 1 Connecting to an Ethernet Network L sssesernenzanmenzenzenzensa 3 2 Chapter 4 Configuring TCP IP ccsccscssessesneseeeneeeessesseneenes 4 5 Configuring TCP IP on Windows based Computers 4 5 PISTO SO WINGOWS arena 4 5 Configuring TCP IP on Macintosh Computers 4 7 Macintosh MacOS 8 or higher or Mac OS X L en 4 7 Chapter 5 Telnet Based Management z suusuunannannannunn 5 1 Connecting through a Telnet Session sssenenankzonnenzensesa 5 2 Configuring Telnet software sssssnninananzonatknanznsetanzi 5 2 Navigating through the Telnet Screens 000u 0 00 5 3 Chapter 6 Easy Setup u a ana 6 1 Easy Setup Telnet Screens sssessssnnanzknennenananenamtamnnnnaes 6 1 Accessing the Easy Setup Telnet screens 6 1 Quick Easy Setup Connection Path ccccccseceesesesescees 6 2 1 DSL Line Configuration una 6 4 2 Easy Setup Profile sro id ikaazizzjjonnii ta niiniikknaitieti e i 6 5 a IF Easy ee ae KE a 6 6 Getting Started Guide 4 Easy Setup Security Configuration 00008 6 8 Chapter 7 Wireless LAN Configuration ccccscsscsecseeseeseeees 71 Wireless Configuration are l 1 Appendix A Technical Specifications and Safetv Information A 1 DG GI Oi i tit iaoa A 1 Po
6. Guide In addition to the documentation contained in the accompanying Firmware User s Guide this guide is designed to get you up and running and connected to your local area network and the Internet It is intended to be viewed on line using the powerful features of the Adobe Acrobat Reader The information display has been deliberately designed to present the maximum information in the minimum space on your screen You can keep this document open while you perform any of the procedures described and find useful information about the procedure you are performing You can also print out all of the manual or individual sections if you prefer to work from hard copy rather than on line documentation The pages are formatted to print on standard 8 1 2 by 11 inch paper We recommend that you print on 3 hole punched paper so that you can put the pages in a binder for future reference This guide is organized into chapters describing the Netopia 3347W 335 7W ENT ADSL Wireless Router s advanced features You may want to read each chapter s introductory section to familiarize yourself with the various features available Use the guide s table of contents and index to locate informational topics Making the Physical Connections 2 1 Chapter 2 Making the Physical Connections This section tells you how to make the physical connections to your Netopia 334 7W 335 7W ENT ADSL Wireless Router This section covers the following topics e Fin
7. RENs on a telephone line may result in the devices not ringing in response to an incoming call In most but not all areas the sum of RENs should not exceed five 5 0 To be certain of the number of devices that may be connected to a line as determined by the total RENs contact the local telephone company For products approved after July 23 2002 the REN for this product is part of the product identifier that has the format US AAAEQ TXXXX The digits represented by are the REN without a decimal point e g 03 is a REN of 0 3 For earlier products the REN is separately shown on the label e If this equipment the Netopia 3300 Series router causes harm to the telephone network the telephone company will notify you in advance that temporary discontinuance of service may be required But if advance notice isn t practical the telephone company will notify the customer as soon as possible Also you will be advised of your right to file a complaint with the FCC if you believe it is necessary f The telephone company may make changes in its facilities equipment operations or procedures that could affect the operation of the equipment If this happens the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service g If trouble is experienced with this equipment the Netopia 3300 Series router for repair or warranty information please contact Netopia Technical Support
8. Setup minimal configuration You always start from this main screen e The Easy Setup menus display and permit changing the values contained in the default connection profile You can use Easy Setup to initially configure the router directly through a Telnet session Easy Setup menus contain up to five descendant screens for viewing or altering these values The number of screens depends on whether you have optional features installed This manual describes the Easy Setup menus to get you up and running quickly For more advanced features offered in the menus listed below see the Firmware User s Guide e The WAN Configuration menu displays and permits changing your connection profile s and default profile creating or deleting additional connection profiles and configuring or reconfiguring the manner in which you may be using the router to connect to more than one service provider or remote site 5 2 Getting Started Guide e The System Configuration menus display and permit changing IP Setup e Filter Sets IP Address Serving Network Address Translation NAT e Date and Time SNMP Simple Network Management Protocol e Security e Upgrade Feature Set e Change Device to a Bridge Logging e The Utilities amp Diagnostics menus provide a selection of seven tools for monitoring and diagnosing the router s behavior as well as for updating the firmware and rebooting the system e The Statistics amp Logs menus display n
9. between you and your ISP Select PPP Authentication and press Return From the pop up menu that appears select the authentication method your ISP uses PAP Password Authentication Protocol CHAP Challenge Handshake Authentication Protocol or None PAP is the most common and requires you to enter a User Name and Password in the next two fields e CHAP requires you to enter a Host Name and Secret in the next two fields Press the Down arrow key until you reach NEXT SCREEN Press Return to bring up the next screen 3 IP Easy Setup The IP Easy Setup screen is where you enter information about your Netopia Router s Ethernet IP address Ethernet Subnet mask Domain Name Domain Name Server IP address Default gateway IP address Consult with your network administrator to obtain the information you will need For more information about setting up IP see the Firmware User s Guide chapter on IP Setup IP Easy Setup Ethernet IP Address 168 1 1 Ethernet Subnet Mask 255 255 0 Domain Name net Primary Domain Name Server ee Secondary Domain Name Server 3 224 20 Default IP Gateway eds IP Address Serving Number of Client IP Addresses lst Client Address 168 1 100 PREVIOUS SCREEN NEXT SCREEN Enter an IP address in decimal and dot form xxx xxx XXX XXX Set up the basic IP amp IPX attributes of your Netopia in this screen Select Ethernet IP Address and enter the first IP address from the IP
10. gr ma G E Dun play kun Aura Grup tuni sein Location KUN z Thre Buin Ether Puta DHCP Cheri ID iE i Dia de ADATT ma 7 l id a Cisti ght k ejii 18 Bee Pr d afi eti Then go to Step 2 Step 2 Select Built in Ethernet 4 8 Getting Started Guide Step 3 Select Configure Using DHCP Step 4 Close and Save if prompted NOTE You can use these instructions to configure other computers on your network to accept IP addresses served by the Netopia 334 7W 335 W ENT Telnet Based Management 5 1 Chapter 5 Telnet Based Management Telnet based management is a menu driven interface for the capabilities built into the Netopia 3347W 335 W ENT Telnet based management provides access to a wide variety of features that the router Supports You can customize these features for your individual setup This chapter describes how to access the Telnet based management screens This section covers the following topics e Connecting through a Telnet Session on page 5 2 e Navigating through the Telnet Screens on page 5 3 Telnet based management screens contain seven entry points to the Netopia 334 7 W 3357 W ENT configuration and monitoring features The entry points are displayed in the Main Menu shown below Netopia 3347W 3357W ENT Easy Setup WAN Configuration System Configuration Utilities amp Diagnostics Statistics amp Logs Quick Menus Quick View Return Enter goes to Easy
11. storm There may be a remote risk of electrical shock from lightning Do not use the telephone to report a gas leak in the vicinity of the leak SAVE THESE INSTRUCTIONS Making the Physical Connections 2 3 Identify the Connectors and Attach the Cables Identify the connectors on the back panel and attach the necessary Netopia Router cables Netopia 3347W 3357W ENT back panel DSL 4 3 LAN 2 1 L b Ti es SG a CTT DSL port Ethernet Power port ports Wireless antenna Port Desoriptioi DSL port An RJ 11 jack labeled DSL to connect to your DSL wall outlet Ethernet ports Four RJ 45 10 100Base T Ethernet jacks You can use one of these to configure the Netopia 334 W 335 W ENT You can either connect your computer directly to an Ethernet port using the supplied Category 5 Ethernet cable or connect both your computer and the Netopia 334 7W 335 W ENT to an existing LAN environment The Ethernet ports are auto sensing eliminating the need for a crossover cable A DC power ADC power adapter cable connection 0000000000 cable connection Wireless antenna An aa cae Ga ar i eee areas eee a 11b wireless antenna to send and receive traffic from your wireless LAN computers 2 4 Getting Started Guide Connect your computer DSL line and power source
12. 9C You must restart your router for these settings to take effect Press Escape twice to return to the Main Menu Select Utilities amp Diagnostics and press Return 7 6 Getting Started Guide Urilities 6 Diagnostics su Pinea Trace Route Telnet Disconnect Telnet Console Session Trivial File Transfer Protocol TFTP Restart System Revert to Factory Defaults Select Restart System and press Return You will be prompted to confirm this choice Select CONTINUE and press Return Utilities amp Diagnostico rs If you restart this device network traffic will be disrupted and current Telnet sessions will be lost Are you sure you want to do this CANCEL CONTINUE Restart System Revert to Factory Defaults The router will reboot and your settings will be enabled This completes your setup For more advanced features refer to the Firmware User Guide on your Netopia CD Technical Specifications and Safety Information A 1 Appendix A Technical Specifications and Safety Information Description Dimensions 5 25 13 5 cm w x 5 25 13 5 cm d x 1 5 3 5 cm h Communications interfaces The Netopia 334 W 335 W ENT ADSL Wireless Router has an RJ 11 jack for DSL line connections and a 4 port 10 100Base T Ethernet switch for your LAN connections The Netopia 3347W 335 7W ENT contains an 802 11b wireless LAN transmitter Power requirements 12 VDC input 1 0 amps E
13. C or Macintosh computer communicate using Internet protocols TCP IP stacks must be configured with some of the same information you used to configure the Netopia 3347W 3357W ENT There are a number of TCP IP stacks available for PC computers Windows 95 includes a built in TCP IP stack Macintosh computers use either MacTCP or Open Transport See Configuring TCP IP on Windows based Computers on page 4 5 Macintosh computers use either MacTCP or Open Transport See Configuring TCP IP on Macintosh Computers on page 4 7 3 2 Getting Started Guide Ethernet Ethernet hardware and software drivers enable your PC or Macintosh computer to communicate on the LAN Once the Netopia 3347W 3357W ENT is properly configured and connected to your LAN PC and Macintosh computers that have their required components in place will be able to connect to the Internet or other remote IP networks Connecting to an Ethernet Network You can connect a standard 10 100Base T Ethernet network to the Netopia 3347W 3357W ENT using any of its Ethernet ports Netopia 3347W 3357W ENT back panel Off On por B oy ees o C i 1 Connecting to Your Local Area Network 3 3 If you add devices connected through a hub or switch connect the hub or switch to an Ethernet port on the Netopia 334 7W 335 W ENT The Netopia 3347W 3357W ENT in a 10 100Base T network
14. Netopia 3347W 3357W ENT ADSL Wireless Router Getting Started Guide 8 netopia l MAKING BROADBAND WORK Copyright 2003 Netopia Inc v 081203 All rights reserved Printed in the U S A This manual and any associated artwork software and product designs are copyrighted with all rights reserved Under the copyright laws such materials may not be copied in whole or part without the prior written consent of Netopia Inc Under the law copying includes translation to another language or format Netopia Cayman and Making Broadband Work are registered trademarks of Netopia Inc All rights reserved Netopia Inc 6001 Shellmound Street 4th Floor Emeryville CA 94608 U S A Part Number For additional copies of this electronic manual order Netopia part number 6161163 00 01 Contents Contents 3 Chapter 1 Introduction zunnunnunnnunnunnnnnnunnnnnnnnnunnunnnnn 1 5 CV TOV NEL NEN EEN II IE Er EUREN ROTEN 1 5 Features and Capabilities ccccccsesescesceescescesassenesaens 1 5 How to Use this BUS nenn 1 6 Chapter 2 Making the Physical Connections ssesensenzensenzi 2 1 FIR LEO a an lite E E e 2 1 VIE YOU NOGU JEMMEN AT TAR A 2 1 Important Safety Instructions en ke 2 2 POWER SUPPLY INSTALLATION en gtenztn 2 2 Identify the Connectors and Attach the Cables 2 3 Netopia 334 W 335 7W ENT ADSL Wireless Router SEI S IT MA one 2 5 Chapter
15. Netopia Router The Netopia Router s first Telnet screen Main Menu appears in the terminal window of the attached PC or Macintosh computer when e The Netopia Router is turned on e The computer is connected to the Netopia Router e Telnet software is running and configured correctly 6 2 Getting Started Guide Quick Easy Setup Connection Path This section may be all you need to configure your Netopia 3347W 335 7W ENT ADSL Wireless Router Your service provider will supply you with several parameter values Below is a handy checklist Trellis Coding Enabled Fast Retrain Enabled Wiring Type Data Link Encapsulation Data Circuit VPI Data Circuit VPI Address Translation Enabled IP Addressing for PPP DLEs only PPP Authentication Ethernet IP Address Ethernet Subnet Mask Domain Name Primary Domain Name Server Secondary Domain Name Server Default IP Gateway Write Access Name DSL Line Configuration Screen LJ on default or Off LJ on default or Off LI Tip Ring Inner Pair default or AutoSense A A1 Outer Pair U RFC1483 default RFC1483 Mode or Q Bridged 1483 default or Routed 1483 I ppp PPP Mode Q VC Multiplexed default or LLC SNAP 0 255 8 is default 0 65535 35 is default Easv Setup Profile Screen Q Ves default or No Q Numbered default or Unnumbered for Numbered IP Addressing Local WAN IP Address LI None default PAP or CHAP
16. address range your ISP has given you only if you are not using Network Address Translation NAT This will be the Netopia Router s IP address The Ethernet IP Address defaults to an address 192 168 1 1 within a range reserved by the Internet address administration authority for use within private networks Easy Setup 6 7 Because this is a private network address it should never be directly connected to the Internet Using NAT for all your connection profiles will ensure this restriction See the Firmware User s Guide chapter on Multiple Network Address Translation MultiNAT for more information 2 Select Ethernet Subnet Mask and enter the subnet mask your ISP has given you only if you are not using NAT The Ethernet Subnet Mask defaults to a standard class mask derived from the class of the Ethernet IP address you entered in the previous step Press the Down arrow key until the editable field labeled Domain Name is highlighted If you have a static IP Address type the Domain Name your ISP gave you Press Return The next field Primary Domain Name Server will be highlighted If you are using DHCP or PPPoE leave this field blank and skip Step 5 5 Type the Primary Domain Name Server address your ISP gave you Press Return A new field Secondary Domain Name Server will appear If your ISP gave you a secondary domain name server address enter it here Press Return until the next field Default IP Gateway is highlighted G If y
17. as shown Ethernet DC Power l 1 B 1 For a direct computer to router Ethernet connection use the standard Ethernet cable included with your router Use the supplied RJ 11 telephone cable to connect the router to your DSL wall outlet Connect the supplied power brick to a power outlet and the connector end to the router Each computer using the wireless network requires its own Wi Fi CERTIFIED 802 11b adapter to be installed in the computer This may be purchased from any Wi Fi CERTIFIED manufacturer for your particular computer See Connecting to Your Local Area Network on page 3 1 You should now have the power adapter plugged in the Ethernet cable connected between the router and your computer and the telephone cable connected to its appropriate wall jack Making the Physical Connections 2 5 Netopia 3347W 3357W ENT ADSL Wireless Router Status Lights The figure below represents the Netopia 334 7W 335 7W ENT status light LED panel Netopia 3347W 3357W ENT status indicator lights netopia Power Solid green when the power is on DSL Sync Flashes green when training Solid green when trained Flashes green for DSL traffic LAN 1 2 3 4 Solid green when connected to each port on the LAN Flash green when there i
18. can then toggle PPPoE On or Off Choosing Routed 1483 hides the PPPoE option If you selected PPP the next pop up menu PPP Mode offers the choice of VC Multiplexed or LLC SNAP 5 The next two fields Data Circuit VPI and Data Circuit VCI are editable Enter the Virtual Path Identifier and Virtual Channel Identifier values that your provider specifies VPI 8 VCI 35 are the most common Your provider must specify these values 6 Press the Down arrow key until you reach NEXT SCREEN Press Return to bring up the next screen Easy Setup 6 5 2 Easy Setup Profile The Easy Setup Profile screen is where you configure the parameters that control the Netopia 3347W 335 7W ENT s connection to a specific remote destination usually your ISP or a corporate site On a Netopia 3347W 3357W ENT you can add up to 15 more connection profiles for a total of 16 although you can only use one at a time unless you are using Virtual Private Networks VPNs Connection Profile 1 Easy Setup Profile Connection Profile Name Easy Setup Profile Address Translation Enabled IP Addressing Local WAN IP Address Local WAN IP Mask Remote IP Address Remote IP Mask PPP Authentication PREVIOUS SCREEN NEXT SCREEN Note The appearance of this screen varies depending on the settings in the previous screen 1 To enable address translation toggle Address Translation Enabled to Yes the default For more information on Network Address Tra
19. d Europe France Spain and Japan will differ Channel selection can have a significant impact on performance depending on other wireless activity close to this Gateway Channel selection is not necessary at the client computers the clients will scan the available channels seeking access points using the same SSID as the client Closed System If you toggle Closed System to Closed the wireless network is hidden from the scanning features of wireless client computers Unless both the wireless clients and the Netopia 3347W 335 W ENT share the same SSID in Closed System mode the Netopia 334 7W 3357W ENT s wireless LAN will not appear as an available network when scanned for by wireless enabled computers Members of the Closed System WLAN must log onto the Netopia 3347W 3357W ENT s wireless network with the identical SSID as that configured in the router Closed System mode is an ideal way to increase wireless security and to prevent casual detection by unwanted neighbors office users or malicious users such as hackers If you toggle it to Open it is more convenient but potentially less secure for clients to access your WLAN by scanning available access points You must decide based on your own network requirements Enable WEP You can provide a level of data security by enabling WEP Wired Equivalent Privacy for encryption of network data You can enable 40 128 or 256 bit WEP Encryption depending on the capability of your client wirele
20. d a Location on page 2 1 e What You Need on page 2 1 e Identify the Connectors and Attach the Cables on page 2 3 e Netopia 334 W 335 W ENT ADSL Wireless Router Status Lights on page 2 5 Find a Location When choosing a location for the Netopia ADSL Wireless Router consider e Available space and ease of installation e Physical layout of the building and how to best use the physical space available for connecting your Netopia ADSL Wireless Router to the LAN e Available wiring and jacks Distance from the point of installation to the next device length of cable or wall wiring e Ease of access to the front of the unit for configuration and monitoring e Ease of access to the back of the unit for checking and changing cables e Cable length and network size limitations when expanding networks What You Need Locate all items that you need for the installation Included in your router package are e The Netopia 334 W 335 W ENT ADSL Wireless Router e A power adapter and cord e One Yellow RJ 45 Category 5 Ethernet cable e One Lavender RJ 11 DSL telephone cable e The Netopia CD containing software and documentation 2 2 Getting Started Guide You will need A Windows based PC or a Macintosh computer with Ethernet connectivity for configuring the Netopia 3347W 335 W ENT This may be built in Ethernet or an add on card with TCP IP installed and configured See Configuring TCP IP on page 4 5 A phone
21. e Configuration menu screen 6 4 Getting Started Guide 1 DSL Line Configuration ADSL Line Configuration Trellis Coding Enabled On Fast Retrain Enabled On Wiring Type Tip Ring Inner Pair Data Link Encapsulation RFC1483 RFC1483 Mode Bridged 1483 PPP over Ethernet PPPOE Off Data Circuit VPI 0 255 8 Data Circuit VCI 32 65535 35 PREVIOUS SCREEN NEXT SCREEN 1 Select Trellis Coding Enabled Toggle it to On the default or Off Unless otherwise specified by your provider you can accept this default 2 Select Fast Retrain Enabled Toggle it to On the default or Off Unless otherwise specified by your provider you can accept this default 3 The Wiring Type pop up menu allows you to choose the type of copper pair wiring in use at your location Tip Ring Inner Pair is the most common type and you can usually leave this default If there is a problem connecting you can select AutoSense and the Router will attempt to detect the type and adjust itself accordingly If you want to set it yourself and you know that you have the reversed inner outer pair type of wiring choose A A1 Outer Pair from the pop up menu 4 Select Data Link Encapsulation and from the pop up menu choose either RFC1483 the default or PPP If you selected RFC1483 the next pop up menu RFC1483 Mode offers the choice of Bridged 1483 or Routed 1483 If you select Bridged 1483 a new option PPP over Ethernet PPPoE appears You
22. e the receiving antenna Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help Service requirements In the event of equipment malfunction all repairs should be performed by our Company or an authorized agent Under FCC rules no customer is authorized to repair this equipment This restriction applies regardless of whether the equipment is in or our of warranty It is the responsibility of users requiring service to report the need for service to our Company or to one of our authorized agents Service can be obtained at Netopia Inc 6001 Shellmound Street Emeryville California 94608 Note Important This product was tested for FCC compliance under conditions that included the use of shielded cables and connectors between system components Changes or modifications to this product not authorized by the manufacturer could void your authority to operate the equipment Canada This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Cet appareil num rique de la classe B respecte toutes les exigences du R glement sur le mat riel brouilleur du Canada Declaration for Canadian users The Canadian Industry Canada label identifies certified equipment This certification means that the equipment meets ce
23. g EU directives Low Voltage 3 23 EEC EMC Compatibility 89 336 EEC conforming to EN 55 022 Technical Specifications and Safety Information A 3 Manufacturer s Declaration of Conformance Note Warnings This is a Class B product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures Adequate measures include increasing the physical distance between this product and other electrical devices Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment United States This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorientor relocat
24. gned for wet locations Technical Specifications and Safety Information A 5 Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface Use caution when installing or modifying telephone lines Avoid using a telephone other than a cordless type during an electrical storm There may be a remote risk of electric shock from lightning Do not use the telephone to report a gas leak in the vicinity of the leak FCC Part 68 Information FCC Requirements il The Federal Communications Commission FCC has established Rules which permit this device to be directiv connected to the telephone network Standardized jacks are used for these connections This equipment should not be used on party lines or coin phones 2 If this device is malfunctioning it may also be causing harm to the telephone network this device should be disconnected until the source of the problem can be determined and until repair has been made If this is not done the telephone company may temporarily disconnect service 3 The telephone company may make changes in its technical operations and procedures if such changes affect the compatibility or use of this device the telephone company is required to give adequate notice of the changes You will be advised of your right to file a complaint with the FCC 4 Ifthe telephone company requests information on what equipment is connected to their lines inf
25. ide or broadcast any wireless LAN services SSID Wireless ID The SSID is preset to a number that is unique to your unit You can either leave it as is or change it by entering a freeform name of up to 32 characters for example Ed s Wireless LAN On client PCs software this might also be called the Network Name The SSID is used to identify this particular wireless LAN Depending on their operating system or client wireless card users must either e select from a list of available wireless LANs that appear in a scanned list on their client e or if you are in Closed System Mode see Closed System on page 7 3 enter this name on their cli ents in order to join this wireless LAN Wireless LAN Configuration 7 3 Wireless LAN Configuration Enable Wireless Yes pols 4405 2605 Channel 6 Closed System Open Enable WEP On Manual Default Key 1 9a821r13092 2f5d42db7b7s4ff4el7 be583le db298860b6 Ff380ebdaec dbfd4 c8e5281016 Key 1 40b Key 2 128b Key 3 Key 4 40b lis Enter 190 digits for 4909 bit 28 819115 Tor 128 bit 0r 98 for 296010 WEP Vou can then configure Channel 1 through 11 on which the network will broadcast This is a frequency range within the 2 4Ghz band Channel selection depends on government regulated radio frequencies that vary from region to region The widest range available is from 1 to 14 However in North America only 1 to 11 may be selecte
26. ine sets of tables and device logs that show information about your router your network and their history e The Quick Menus screen is a shortcut entry point to 22 of the most commonly used configuration menus that are accessed through the other menu entry points e The Quick View menu displays at a glance current real time operating information about your router Connecting through a Telnet Session Features of the Netopia 334 7 W 3357W ENT can be configured through the Telnet screens Before you can access the Telnet screens you must have e A network connection locally to the router or IP access to the router e Telnet software installed on the computer you will use to configure the router Configuring Telnet software If you are configuring your router using a Telnet session your computer must be running a Telnet software program Telnet Based Management 5 3 If you connect a PC with Microsoft Windows you can use a Windows Telnet application or simply run Telnet from the Start menu Dtp Run EA ES Type the name of a program folder document or Internet resource and Windows will open it for you Open i ee te Cancel Browse e If you connect a Macintosh computer running Classic Mac OS you can use the NCSA Telnet program Supplied on the Netopia CD You install NCSA Telnet by dragging the application from the CD to your hard disk Mac OS X users can use the Terminal application that comes with Mac OS X i
27. jack to which your ADSL provider is providing ADSL service Your phones and ADSL service generally use the same phone line Important Safety Instructions POWER SUPPLY INSTALLATION Connect the power supply cord to the power jack on the Cayman Gateway Plug the power supply into an appropriate electrical outlet CAUTION Depending on the power supply provided with the product either the direct plug in power supply blades power supply cord plug or the appliance coupler serves as the main power disconnect It is important that the direct plug in power supply socket outlet or appliance coupler be located so it is readily accessible CAUTION North America Only For use only with a CSA Certified or UL Listed Limited Power Source or Class 2 power supply rated 12Vdc 1 5A CAUTION Europe Only For use only with a GS approved Limited Power Source rated 12Vdc 1 5A Sweden Apparaten skall anslutas till jordat uttag nar den ansluts till ett natverk Norway Apparatet ma kun tilkoples jordet stikkontakt TELECOMMUNICATION INSTALLATION CAUTIONS When using your telephone equipment basic safety precautions should always be followed to reduce the risk of fire electric shock and injury to persons including the following Do not use this product near water for example near a bathtub wash bowl kitchen sink or laundry tub in a wet basement or near a swimming pool Avoid using a telephone other than a cordless type during an electrical
28. n the Utilities and Diagnostics menu or by turning the Netopia Router off and on with the power switch The Router will restart and your configuration settings will be activated You can then Exit or Quit your Telnet application Easy Setup is now complete Wireless LAN Configuration 7 1 Chapter 7 Wireless LAN Configuration This chapter describes how to use the Telnet based management screens to access and configure advanced features of your equipment s wireless networking and security Wireless Configuration To access the system configuration screens select System Configuration in the Main Menu then press Return The System Configuration menu screen appears System Configuration IP Setup Filter Sets IP Address Serving Network Address Translation NAT n_ en Wireless Configuration SNMP Simple Network Management Protocol JOOUKLEV sa Upgrade Feature Set Change Device to a Bridge Logging Use this screen if you want options beyond Easy Setup You can enable or disable the wireless LAN by selecting Wireless Configuration The Wireless Configuration screen appears 7 2 Getting Started Guide Wireless LAN Configuration Enable Wireless Yes Channel Closed System Open Enable WEP Off SSID 4405 2605 6 Return Enter accepts Tab toggles ESC cancels Enable Wireless is set to Yes by default When Enable Wireless is disabled No the Gateway will not prov
29. n the Utilities folder Navigating through the Telnet Screens Use your keyboard to navigate the Netopia 334 7W 335 7W ENT s configuration screens enter and edit information and make choices The following table lists the keys to use to navigate through the Telnet screens Up Down Left and Right Arrow Return or Enter Change a toggle value Yes No On Off Tab Restore an entry or toggle value to its previous value Esc Move one item down Display a dump of the device event log Display a dump of the WAN event log Refresh the screen 5 4 Getting Started Guide Easy Setup 6 1 Chapter 6 Easy Setup This chapter describes how to use the Easy Setup Telnet screens on your Netopia 334 W 335 W ENT After completing the Easy Setup Telnet screens your router will be ready to connect to the Internet or another remote site Easy Setup Telnet Screens Using four Easy Setup Telnet screens you can e Modifv a connection profile for your router for the connection to your ISP or remote location e Set up IP addresses and IP address serving e Password protect configuration access to your Netopia 334 7W 335 7W ENT Accessing the Easy Setup Telnet screens To access the Telnet screens Telnet to the Netopia Router over your Ethernet network See Connecting through a Telnet Session on page 5 2 Note Before continuing make sure you have the information that your ISP or network administrator has given you for configuring the
30. nslation see the Firmware User s Guide chapter on Multiple Network Address Translation MultiNAT 2 From the IP Addressing menu item choose between Unnumbered and Numbered addressing Numbered is the default for ADSL It assigns a unique IP address to the ADSL WAN interface as required by most ISPs routers Unnumbered may be used for simpler configurations such as point to point applications If you selected Numbered Select the editable field labeled Local WAN IP Address The default address is 0 0 0 0 which allows for dynamic addressing when your ISP assigns an address using DHCP or PPPoE However you can enter another specific address if you want to use static addressing In that case enter the local WAN address your ISP gave you Press Return e Select the editable field labeled Local WAN IP Mask Enter the mask address your ISP gave you or leave 0 0 0 0 when using DHCP or PPPoE Press Return If you selected Unnumbered the following fields appear Select the editable field labeled Remote IP Address and enter the remote IP address Press Return Select the editable field labeled Remote IP Mask and enter the remote mask address Press Return 6 6 Getting Started Guide 3 4 If you selected PPP data link encapsulation in the DSL Line Configuration screen a PPP Authentication menu item appears The authentication protocol and user name password combinations you enter must be assigned or agreed to in advance
31. nvironment Operating temperature 0 to 40 C Storage temperature O to 0 C Relative storage humidity 20 to 80 noncondensing Software and protocols Software media Software preloaded on internal flash memory field upgrades done via download to internal flash memory via TFTP or web upload Routing TCP IP Internet Protocol Suite RIP WAN support PPPoE DHCP static IP address Security PAP CHAP UI password security IPsec Management configuration methods Telnet SNMP V1 and V2 Diagnostics Ping event logging routing table displays statistics counters A 2 Getting Started Guide Agency approvals North America Safety Approvals e United States UL 60950 Third Edition e Canada CSA CAN CSA C22 2 No 60950 EMC e United States FCC Part 15 Class B e Canada ICES 003 Telecom e United States FCC Part 68 e Canada CS 03 International Safety Approvals Low Voltage European directive 73 23 EN60950 Europe EMI Compatibility e 89 336 EEC European directive e EN55022 1994 CISPR22 Class B e EN 301 489 wireless products Regulatory notices European Community This Netopia product conforms to the European Community CE Mark standard for the design and manufacturing of information technology equipment This standard covers a broad area of product design including RF emissions and immunity from electrical disturbances The Netopia 3347W 335 7W ENT complies with the followin
32. opriate The Ringer Equivalence Number REN assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed 5 Important Safety Instructions Australian Safety Information The following safety information is provided in conformance with Australian safety requirements Caution DO NOT USE BEFORE READING THE INSTRUCTIONS Do not connect the Ethernet ports to a carrier or carriage service provider s telecommunications network or facility unless a you have the written consent of the network or facility manager or b the connection is in accordance with a connection permit or connection rules Connection of the Ethernet ports may cause a hazard or damage to the telecommunication network or facility or persons with consequential liability for substantial compensation Caution e The direct plug in power supply serves as the main power disconnect locate the direct plug in power supply near the product for easy access For use only with CSA Certified Class 2 power supply rated 12VDC 1 0A Telecommunication installation cautions Never install telephone wiring during a lightning storm Never install telephone jacks in wet locations unless the jack is specifically desi
33. orm them of a The telephone number to which this unit is connected b The ringer equivalence number O XB c The USOC jack required RJ11C d The FCC Registration Number IXXXUSA XXXXX XX EJ Items b and d are indicated on the label The Ringer Equivalence Number REN is used to determine how many devices can be connected to your telephone line In most areas the sum of the REN s of all devices on any one line should not exceed five 5 0 If too many devices are attached they may not ring properly FCC Statements a This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA On the bottom of this equipment is a label that contains among other information a product identifier in the format US AAAEQ TXXXX If requested this number must be provided to the telephone company b List all applicable certification jack Universal Service Order Codes USOC for the equipment RJ11 c A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA A compliant telephone cord and modular plug is provided with this product It is designed to be connected to a compatible modular jack that is also compliant See installation instructions for details A 6 Getting Started Guide d The REN is used to determine the number of devices that may be connected to a telephone line Excessive
34. ou do not enter a Default IP Gateway value the router defaults to the remote IP address you entered in the Easy Setup connection profile If the Netopia Router does not recognize the destination of any IP traffic it forwards that traffic to this gateway Do not confuse the remote IP address and the Default IP Gateway s address with the block of local IP addresses you may receive from your ISP You use the local IP addresses for the Netopia 334 W 335 W ENT s Ethernet port and for IP clients on your local network The remote IP address and the default gateway s IP address should point to your ISP s router 7 Toggle IP Address Serving to On or Off depending on whether you want the device s IP address server to Supply dynamic IP addresses to your client workstations Normally you would accept the default On so that workstations on your LAN can have IP addresses assigned dynamically from the router 8 The IP address server will provide 100 IP addresses automatically to workstations on your LAN You only need to change the Number of Client IP Addresses if you have some other IP addressing scheme 9 By default the 1st Client Address is 192 168 1 100 based on the device s default IP address of 192 168 1 1 You only need to change this if you have some other IP addressing scheme 10 Press the Down arrow key until you reach NEXT SCREEN Press Return 6 8 Getting Started Guide 4 Easy Setup Security Configuration The Easy Setup Sec
35. rtain telecommunications network protective operation and safety requirements The Department does not guarantee the equipment will operate to the user s satisfaction A 4 Getting Started Guide Before installing this equipment users should ensure that it is permissible to be connected to the facilities of the local telecommunications company The equipment must also be installed using an acceptable method of connection In some cases the company s inside wiring associated with a single line individual service may be extended by means of a certified connector assembly telephone extension cord The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations Repairs to the certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier Any repairs or alterations made by the user to this equipment or equipment malfunctions may give the telecommunications company cause to request the user to disconnect the equipment Users should ensure for their own protection that the electrical ground connections of the power utility telephone lines and internal metallic water pipe system if present are connected together This precaution may be particularly important in rural areas Caution Users should not attempt to make such connections themselves but should contact the appropriate electric inspection authority or electrician aS appr
36. s activity on each port Wireless Link Flashes green when there is activity on the wireless LAN 2 6 Getting Started Guide Connecting to Your Local Area Network 3 1 Chapter 3 Connecting to Your Local Area Network This chapter describes how to physically connect the Netopia 334 W 335 W ENT to your local area network LAN Before you proceed make sure the Netopia 334 W 335 W ENT is properly configured You can customize the router s configuration for your particular LAN requirements using console based management see Telnet Based Management on page 5 1 This section covers the following topics e Readying Computers on Your Local Network on page 3 1 e Connecting to an Ethernet Network on page 3 2 Readying Computers on Your Local Network PC and Macintosh computers must have certain components installed before they can communicate through the Netopia 334 W 335 W ENT The following illustration shows the minimal requirements for a typical PC or Macintosh computer Application software TCP IP stack Ethernet Driver Your PC or Macintosh computer To the Netopia Application software This is the software you use to send e mail browse the World Wide Web read newsgroups etc These applications may require some configuration Examples include the Eudora e mail client and the Web browsers Microsoft Internet Explorer and Netscape Navigator TCP IP stack This is the software that lets your P
37. ss card for IP traffic on your LAN You select a single key for encryption of outbound traffic The WEP enabled client must have an identical key of the same length in the identical slot 1 4 as the Gateway in order to successfully receive and decrypt the traffic Similarly the client also has a default key that it uses to encrypt its transmissions In order for the Gateway to receive the client s data it must likewise have the identical key of the same length in the same slot For simplicity a Gateway and its clients need only enter share and use the first key 7 4 Getting Started Guide The pull down menu for enabling WEP offers three settings Off On Automatic and On Manual You are strongly encouraged to enable WEP encryption on your wireless LAN e Off provides no encryption on your wireless LAN data Wireless LAN Configuration Enable Wireless Yes SSID 4405 2605 Channel 6 Closed System Open Enable WEP On Automatic Default Key 1 Passphrase Well I stand up next to a mountain Key 1 40b Key 2 128b Key 3 Key 4 40b 5ad06701b4 80ab6ab7 4749ea5a251011d8979 e024cb9417a521b0e49e208fef 4649684564 Enter a phrase and hit Enter to generate your encryption keys e On Automatic is a passphrase generator You enter a passphrase that you choose in the Passphrase field The passphrase can be any string of words or numbers Note While clients may also have a pa
38. ss through e Transparent bridging option e Support for IP routing for Internet connectivity e Numbered or unnumbered WAN interface e Support for Ethernet LANs with up to eight LAN IP subnets NAT NAPT Multi NAT and DHCP client server and relay for security and convenience DNS proxy e IP Multicast Forwarding IGMP V1 V2 e RIP1 and RIP2 static routes IP QoS TOS bit prioritization e VPN Pass through for PPTP and IPSec Built in VPN gateway features offer support for up to 15 PPTP or IPSec VPN tunnels 1 6 Getting Started Guide IPSec implementation supports DES or 3DES encryption MD5 or SHA1 encapsulation and manual or IKE keying e Built in stateful firewall and packet filtering firewall features protect LAN resources from Internet intruders e Backup Default Gateway feature with an external router enables high availability solutions e Menu driven or CLI interfaces via Telnet e Easy Setup with menu driven interface e Tiered Access 2 levels of configuration access e Configuration Management up to 3 backup configurations e TFTP download upload of new firmware and configuration files e System diagnostics and logs SNMP V1 and V2 read write access e Management utilities ICMP ping trace route Telnet client and Syslog client e Status lights LEDs for easy monitoring and troubleshooting e Wall mountable Bookshelf Side stackable or Desktop stackable design for efficient space usage How to Use this
39. ssphrase feature these are vendor specific and may not necessarily create the same keys You can passphrase generate a set of keys on one and manually enter them on the other to get around this Select the Default Key 1 4 The longer the key the stronger the encryption and the more difficult it is to break the encryption Wireless LAN Configuration 7 5 e On Manual allows you to enter your own encryption keys manually This is a difficult process but only needs to be done once Avoid the temptation to enter all the same characters Key Key Key Key Setting Wireless LAN Configuration Enable Wireless Yes pou 4405 2605 Channel 6 Closed System Open Enable WEP On Manual Default Key 1 40 Bit 9aszrr gt 3d92 128 bit 2f 5d42db7b734ff4el7boe588le 256 bit db298860b6f380e6daec7dbfd4 c8e5281016 one of the key sizes Default Key 1 4 Specifies which key the Router will use to encrypt transmitted traffic The default is key 1 Key 1 4 The encryption keys You enter keys using hexadecimal digits For 40 64bit encryption you need ten digits 26 digits for 128bit and 58 digits for 256bit WEP Hexadecimal characters are O 9 and a f The longer the key the stronger the encryption and the more difficult it is to break the encryption Examples e 40bit O2468ACE02 e 128bit 0123456789ABCDEF0123456789 e 256bit 592CA140F0A238B0C61AE162F592CA140F0A238B0C61AE162F21A0
40. tions gt Network Connections gt Local Area Connection gt Properties gt Internet Protocol TCP IP gt Properties Step 2 Select Obtain an IP address automatically Step 3 Select Obtain DNS server address automatically if available Step 4 Remove any previously configured Gateways if available Step 5 OK the settings Restart if prompted Lane eee Pelee ICP AP Proper Ti Ger Safer phe orange a oi ai age ee a f mur reek mort kb p n L Wad apical Lite yara Peed Mi rimi eh i er lir fae went ee rer ira milf en ee jla ee en iF en aj Hr DHL re ie rear ah Ling tha bakr E hi eer bbr NOTE Vou can also use these instructions to configure other computers on vour network to accept IP addresses served by the Netopia 334 W 335 W ENT Configuring TCP IP 4 7 Configuring TCP IP on Macintosh Computers Configuring TCP IP in a Macintosh computer requires the following e You must have Open Transport installed standard in MacOS 8 and higher and optional in earlier system versions e You must have built in Ethernet or a third party Ethernet card and its associated drivers installed in your Macintosh Macintosh MacOS 8 or higher or Mac OS X Step 1 Access the TCP IP or Network control panel a MacOS follows a Apple Menu gt Control Panels gt path like this TCP IP Control Panel b Mac OS X follows a_ Apple Menu gt System path like this Preferences gt Network
41. urity Configuration screen lets you password protect your Netopia 3347W 335 W ENT Input your Write Access Name and Write Access Password with names or numbers totaling up to eleven digits If you password protect the Telnet screens you will be prompted to enter the name and password you have Specified every time you log in to the Telnet screens Do not forget your name and password If you do you will be unable to access any of the configuration screens Additional security features are available See the Firmware User s Guide chapter on Security Easy Setup Security Configuration It is strongly suggested that you password protect configuration access to your Netopia By entering a Name and Password pair here access via serial Telnet and SNMP will be password protected Be sure to remember what you have typed here because you will be prompted for it each time you configure this Netopia Write Access Name Write Access Password PREVIOUS SCREEN TO MAIN MENU RESTART DEVICE Configure a Configuration Access Name and Password here The final step in configuring the Easy Setup Telnet screens is to restart the Netopia 334 7W 335 7W ENT so that the configuration settings take effect 1 Select RESTART DEVICE A prompt asks you to confirm your choice 2 Select CONTINUE to restart the Netopia Router and have your selections take effect Note You can also restart the system at any time by using the Restart System utility i
42. wer requirements sserenenanznanenannanenennnnnnnn anna A 1 ENVFOMEET t ta ea ii jiedu ae a A 1 Software and protocols ss sssnenzenzannzennenzannnenzenna A 1 Agency IP ee o A 2 Regulatory notices ae scence sarima idur nis area aan dee A 2 Manufacturer s Declaration of Conformance A 3 Important Safety Instructions 1sseseeenenzannnnnnnnanannannana A 4 FCC Part 68 MIO een A 5 FCC Requirements uni nieen A 5 FCC Statements nn engen nen A 5 Electrical Safety AIVESONY anne A 6 Introduction 1 5 Chapter 1 Introduction Overview The Netopia 3347W 335 7W ENT ADSL Wireless Router is a full featured ADSL router for connecting both wired and wireless local area networks LANs to the Internet and other remote networks The Netopia 3347W 335 7W ENT ADSL Wireless Router connects easily to your ADSL service to provide your whole network with a high speed connection to the outside world This section covers the following topics Features and Capabilities on page 1 5 e How to Use this Guide on page 1 6 Features and Capabilities The Netopia 3347W 335 7W ENT ADSL Wireless Router provides the following features LAN interface four port 10 100BaseTX RJ 45 Ethernet switch with Auto crossover support Wi Fi CERTIFIED 802 11b wireless support for high speed wireless LAN connections Point to Point Protocol PAP CHAP authentication e PPP over Ethernet Gateway e PPP over Ethernet pa
43. y features are available but disabled by default See Chapter 7 Wireless LAN Configuration on page 1 for instructions on enabling wireless security features Configuring TCP IP 4 5 Chapter 4 Configuring TCP IP Once you have set up your physical local area network you will need to configure Internet Protocol TCP IP on each client workstation connected to your Netopia 334 7W 335 7W ENT This chapter describes how to configure TCP IP for both Windows based and Macintosh computers This chapter explains the following topics Configuring TCP IP on Windows based Computers on page 4 5 Configuring TCP IP on Macintosh Computers on page 4 7 Configuring TCP IP on Windows based Computers Configuring TCP IP on a Windows computer requires the following e An Ethernet card also known as a network adapter or NIC e The TCP IP protocol must be enabled for the adapter or card you are using Microsoft Windows Step 1 Navigate to the TCP IP Properties Control Panel a Some Windows Start menu gt Settings gt Control Panel gt versions follow a path Network or Network and Dial up Connections like this gt Local Area Connection gt Properties gt TCP IP your_network_card or Internet Protocol TCP IP gt Properties 4 6 Getting Started Guide b Some Windows versions follow a path like this Then go to Step 2 Start menu gt Control Panel gt Network and Internet Connec
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